290E | Seagate ATA Interface Disc Drives ST94011A Service Guide

Acer TravelMate 290E Series

Service Guide

Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw

PART NO.: VD.T40V5.001

PRINTED IN TAIWAN

II

Revision History

Please refer to the table below for the updates made on TravelMate 290E service guide.

Date Chapter Updates

Copyright

Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.

Intel is a registered trademark of Intel Corporation.

Pentium and Pentium II/III are trademarks of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES

NOTE

WARNING

CAUTION

IMPORTANT

Denotes actual messages that appear on screen.

Gives bits and pieces of additional information related to the current topic.

Alerts you to any damage that might result from doing or not doing specific actions.

Gives precautionary measures to avoid possible hardware or software problems.

Reminds you to do specific actions relevant to the accomplishment of procedures.

IV

Preface

Before using this information and the product it supports, please read the following general information.

1.

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2.

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service

Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

V

VI

Table of Contents

Chapter 1 System Specifications 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Front Open View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Lock Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Embedded Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

The Euro Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Chapter 2 System Utilities 33

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Chapter 3 Machine Disassembly and Replacement 43

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Removing ODD Module, Memory and HDD Module . . . . . . . . . . . . . . . . . . . . . . . . .48

Removing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Removing the Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Removing the Keyboard/LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Removing the LCD module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Disassembling the External Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Disassembling the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Disassembling the Optical Disk Drive Module/Combo Drive Module . . . . . . . . .59

Chapter 4 Troubleshooting 61

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

VII

Table of Contents

External CD-ROM/DVD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Display Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Sound Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Insyde MobilePro BIOS POST Beep Code and POST Messages . . . . . . . . . . . . . . .67

Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Chapter 5 Jumper and Connector Locations 75

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

SW1 Settings (Lid switch) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

SW3 Settings(Kill Switch) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Chapter 6 FRU (Field Replaceable Unit) List 79

TravelMate 290E Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Appendix A Model Definition and Configuration 94

Appendix B Test Compatible Components 95

Microsoft® Windows® XP Home Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . .96

Microsoft® Windows® XP Pro Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Appendix C Online Support Information 103

Index 105

VIII

Chapter 1

System Specifications

Features

This computer was designed with the user in mind. Here are just a few of its many features:

Performance

T

T

T

T

T

T

T

Intel

®

Celeron

®

M processor at 1.2 ~ 1.5 GHz or higher, or Intel

®

Petium

®

M Processor at 1.3 ~ 1.7

GHz or higher

Intel 852GM Chipset

Memory upgradeable up to 2GB with 2 slots

Internal removable optical drive (AcerMedia bay)

High-capacity, Enhanced-IDE hard disk

Li-Ion main battery pack

Power management system with ACPI (Advanced Configuration Power Interface)

Display

T

T

T

T

T

14.1” or 15.0” Thin-Film Transistor (TFT) displaying at 1024x768 XGA resolution or 15.0” Thin-Film

Transistor (TFT) displaying at 1400x1050 SXGA+ resolution

3D graphics engine

Simultaneous LCD and CRT display support

S-video for output to a television or display device that supports S-video input

Dual display capability

Multimedia

T

T

T

16-bit high-fidelity AC’97 Codec stereo audio

Built-in dual speakers

High-speed optical drive (AcerMedia bay)

Connectivity

T

High-speed fax/data modem port

T

T

T

T

T

Ethernet/Fast Ethernet port

Fast infrared wireless communication

Three USB 2.0 (Universal Serial Bus) ports (Two in rear and one on left)

InviLink 802.11b/g wireless LAN (manufacturing optional)

Bluetooth ready (manufacturing optional)

Expansion

T

T

One type II CardBus PC Card slot

Upgradeable memory

I/O Ports

T

T

T

One type II CardBus PC Card slot

One RJ-45 jack (Ethernet 10/100)

One RJ-11 phone jack (V.92)

Chapter 1 1

T

T

T

T

T

T

T

One DC-in jack for AC adapter

One parallel port

One VGA port for external monitor

One speaker/headphone-out jack (3.5mm mini jack)

One microphone-in jack

Three USB 2.0 ports (Two in rear and one on left)

One FIR port (IrDA)

2 Chapter 1

System Block Diagram

Chapter 1 3

Board Layout

Top View

4

1-JP12

2-JP7

3-JP2

4-JP1

5-JP10

6-JP6

7-JP5

10-SW1

11-JP8

12-JP11

13-JP15

CPU Socket

FAN Connector

Parallel Port

CRT Connector

LCD Connector

USB Connectors (*2)

RJ11/RJ45 Connectors

Lid Switch

USB Connector

MDC/MBC Connector

PCMCIA Connector

14-JP20

15-JP23

16-SW3

17-JP18

18-JP17

19-JP13

20-PJP9

21-JP21

22-JP22

23-PCN1

MIC in Jack

Headphone out Jack

Wireless Kill Switch

Speakers Connector

Module Connector

Mini PCI Connector

Battery Connector

Keyboard Connector

HDD Connector

DC-In Jack

Chapter 1

Bottom View

24-JP25 SO-DIMM Socket 25-JP26 SO-DIMM Socket

Chapter 1 5

Outlook View

A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.

Front Open View

6

5

6

7

2

3

#

1

4

8

Icon

Palmrest

Item

Display screen

Power Button

Touchpad

Click buttons (left and right)

Keyboard

Status indicators

Launch keys

Description

Also called LCD (liquid-crystal display), displays computer output.

Turns on the computer power.

Touch-sensitive pointing device which functions like a computer mouse.

The left and right buttons function like the left and right mouse buttons; the center button serves as a 4-way scroll button.

Comfortable support ares for your hands when you use the computer.

Inputs data into your computer.

LEDs (light-emitting diode) that turn on and off to show the status of the computer, its functions and components.

Two special keys for frequently used programs.

Chapter 1

Front View

#

1

2

Icon Item

Latch

AcerMedia bay

Description

Latch for opening and colsing the computer.

For hot-swappable modules including 24x

CD-ROM, 8x DVD-ROM, or 24/10/8/24x

DVD/CD-RW combo or 2x DVD-RW.

Chapter 1 7

Left Panel

3

4

5

6

7

#

1

2

Icon Item

Infrared port

PC card slot

Description

Interfaces with infrared devices (e.g., infrared printer, IR-aware computer).

Accepts one Type II 16-bit PC card or 32bit CardBus PC card.

Wireless communication switch

Enables and disables wireless communication devices.

Stereo speaker

Headphone/Speaker/

Line-out jack

Outputs sound.

Connects to headphones or other line-out audio devices (speakers).

Microphone/Line-in jack

One USB 2.0 port

Accepts input from external microphone, or other audio line-in devices (e.g., audio CD player, stereo walkman and etc.).

Connects to Universal Serial Bus devices

(e.g., USB mouse, USB camera).

8 Chapter 1

Right Panel

3

4

#

1

2

Icon Item

Stereo speaker

HDD

Ventialtion slot

DC-in jack

Outputs sound.

Description

Houses the computer hard disk.

Enables the computer to stay cool, even after prolonged use.

Connects the AC adapter.

Chapter 1 9

Rear Panel

2

3

4

5

6

#

1

Icon Item

Ethernet port

Description

Connects to an Ethernet 10/100-based network.

Connects to a phone line.

Modem port

Two USB 2.0 ports Connects to Universal Serial Bus devices

(e.g., USB mouse, USB camera).

External display port Connects to a display device (e.g., external monitor, LCD projector).

Parallel port Connects to a parallel device (e.g., parallel printer).

Security keylock Connects to a Kensington-compatible computer security lock.

10 Chapter 1

Bottom Panel

3

4

5

#

1

2

6

7

Icon Item Description

Memory compartment Houses the computer’s main memory.

AcerMedia bay release latch

Unlatches the AcerMedia drive for removing the optical drive.

AcerMedia bay

Battery bay

Battery release latch

Hard disk bay

Cooling fan

Houses an AcerMedia drive module.

Houses the computer’s battery pack.

Unlatches the battery to remove the battery pack.

Houses the computer’s hard disk

(securedby a screw).

Helps keep the computer cool.

Note: Don’t cover or obstruct the opening of the fan.

Chapter 1 11

Indicators

The computer has six easy-to-read status icons below the display screen.

12

The status LCD displays icons that show the status of the computer and its components.

Icon

HDD

Function

ODD

Scroll lock

Caps lock

Pad lock (cursor)

Description

Lights when Hard Disk Drive is activated.

Lights when Optical Disk Drive is activated.

Lights when Scroll Lock is activated.

Lights when Caps Lock is activated.

Lights when Pad lock is activated.

Num lock Lights when Num Lock is activated.

Wireless/Bluetooth indicator

Power

Orange indicators that wireless LAN is enables; blue indicators that Bluetooth

(optional) is enabledLights when the

Wireless LAN or Bluetooth capabilities are enabled.

Lights green when the power is on. Flashes when the computer is in standby mode.

Battery Lights green. Flashes when the battery is being charged or low capacity.

Chapter 1

1.

Charging: Flashing 1 sec. and off 3 sec.

2.

Low capacity (about 10%): Flashing 0.25 sec. and off 0.25 sec.

3.

Critically low capacity (about 3%): Flashing 0.1 sec. and off 0.1 sec.

4.

Fully charged: Stead on

NOTE: If the user plugs in the wrong power adapter (less than 60 watts), the indicator of system and battery status flash 0.5 sec. and off 0.5 sec. simultaneously. And a beeping sound occurs for 2 sec. if the speakers are on. Using the original adapter is strongly recommended.

Chapter 1 13

Lock Keys

The keyboard has four lock keys which you can toggle on and off.

Lock Key

Caps Lock

Pad lock

(Fn-F10)

Num lock

(Fn-F11)

Scroll lock

(Fn-F12)

Description

When Caps Lock is on, all alphabetic characters typed are in uppercase.

When Pad Lock is on, the embedded keypad is enabled. In this mode the keypad is cursor function.

When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator

(complete with the arithmetic operators +, -, *, and /).

Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad.

When Scroll Lock is on, the screen moves one line up or down when you press w and y respectively.

Scroll Lock does not work with some applications.

14 Chapter 1

Embedded Numeric Keypad

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the right hand side of the keycaps.

Desired Access

Number keys on embedded keypad

Main keyboard keys

Num Lock On

Type numbers in a normal manner.

Hold <Fn> while typing letters on embedded keypad.

Num Lock Off

Type the letters in a normal manner.

Chapter 1 15

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key

Windows logo key

Icon

Application key

Description

Start button. Combinations with this key perform special functions. Below are a few examples:

+ Tab (Activates next taskbar button)

+ E (Explores My Computer)

+ F (Finds Document)

+ M (Minimizes All) j + + M (Undoes Minimize All)

+ R (Displays the Run... dialog box)

Opens a context menu (same as a right-click).

16 Chapter 1

Hot Keys

The computer uses hotkey or key combinations to access most of the computer’s controls like sreen brightness and volume output.

To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.

Hot Key

Fn-Esc

Fn-F5

Fn-End

Fn-PgUp

Fn-PgDn

Fn-w

Fn-y

Icon

Sleep

Function

Display toggle

Speaker toggle

Description

Puts the computer in Sleep mode.

Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor.

Turns the speakers on and off.

Volume up

Volume down

Brightness up

Brightness down

Increases the speaker volume.

Decreases the speaker volume.

Increases the screen brightness.

Decreases the screen brightness

Chapter 1 17

The Euro Symbol

If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a

European layout, you can type the Euro symbol on your keyboard.

18

NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International.

To verify the keyboard type in Windows 2000 and Windows Millennium Edition, follow the steps below:

1.

Click on Start, Settings, Control Panel.

2.

Double-click on Keyboard.

3.

Click on the Language tab.

4.

Verify that keyboard layout used for “En English (United States)” is set to United States-International. If not, select and click on Properties; then select United States-International and click on OK.

5.

Click on OK.

To verify the keyboard type in Windows XP, follow the steps below:

1.

Click on Start, Control Panel.

2.

Double-click on Regional and Language Options.

3.

Click on the Language tab and click on Details.

4.

Verify that the keyboard layout used for "En English (United States)" is set to United States-International.

If not, select and click on ADD; then select United States-International and click on OK.

5.

Click on OK.

To type the Euro symbol:

1.

Locate the Euro symbol on your keyboard.

2.

Open a text editor or word processor.

3.

Hold Alt Gr and press the Euro symbol.

NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information.

Chapter 1

Launch Keys

Located at the top of keyboard are three buttons. The left-most button is the power button. To the right of the power button are the two launch keys. They are designated as the programmable buttons (P1 and P2).

P1

P2

Launch Key Default application

User-programmable

User-programmable

Chapter 1 19

Touchpad

The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and support.

Touchpad Basics

The following items teach you how to use the touchpad:

20

T

T

Move your finger across the touchpad to move the cursor.

Press the left and right buttons located on the edge of the touchpad to do selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad produces similar results.

Function

Execute

Select

Drag

Left Button

Click twice quickly

Click once

Click and hold, then use finger to drag the cursor on the touchpad

Right Button Tap

Tap twice (at the same speed as double-clicking the mouse button)

Tap once

Tap twice (at the same speed as double-clicking a mouse button) then hold finger to the touchpad on the second tap to drag the cursor

Access context menu

Click once

NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response.

Tapping harder will not increase the touchpad’s responsiveness.

Chapter 1

Hardware Specifications and Configurations

Processor

Item

CPU type

CPU package

CPU core voltage

CPU I/O voltage

Specification

Intel

®

Celeron

®

M Processor at 1.2~1.5 GHz or higher, or Intel

®

Pentium

®

M Processor at 1.3~1.7 GHz

µ FCBGA package

Intel

®

Pentium

®

M Processor supports automatic selection of power supply voltage

1.05V

BIOS

Item

BIOS vendor

BIOS Version

BIOS ROM type

BIOS ROM size

BIOS package

Bupported protocols

BIOS password control

Second Level Cache

Item

Cache controller

Cache size

1st level cache control

2nd level cache control

Cache scheme control

System Memory

Item

Memory controller

Memory size

DIMM socket number

Supports memory size per socket

Supports maximum memory size

Supports DIMM type

Supports DIMM Speed

Supports DIMM voltage

Supports DIMM package

Memory module combinations

Specification

Insyde

Insyde MobilePRO BIOS 4.0

Flash ROM

512KB

32 lead of PLCC

ACPI 1.0b,PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/IEEE 1284

1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, USB, VGA BIOS, CD-ROM bootable

Set by setup manual

Specification

Built-in CPU

Intel(R) Celeron(R) M Processor 512KB

Intel(R) Pentium(R) M Processor 1M

Always enabled

Always enabled

Fixed in write-through

Specification

Intel 852GM

128MB/256MB/512MB/1024MB(1GB)

2 sockets

1024MB

2GB (by two 1024MB SO-DIMM module)

DDR Synchronous DRAM

200/266 MHz

2.5V

200-pin SO-DIMM

You can install memory modules in any combinations as long as they match the above specifications.

Chapter 1 21

Memory Combinations

Slot 1 Slot 2 Total Memory

128MB

256MB

256MB

256MB

256MB

256MB

512MB

512MB

0MB

0MB

0MB

0MB

128MB

128MB

128MB

128MB

512MB

512MB

512MB

1024MB

1024MB

1024MB

1024MB

1024MB

0MB

128MB

256MB

512MB

1024MB

0MB

128MB

128MB

256MB

512MB

1024MB

0MB

128MB

256MB

512MB

256MB

512MB

1024MB

0MB

128MB

256MB

512MB

1152MB

256MB

384MB

512MB

768MB

1280MB

512MB

640MB

128MB

256MB

512MB

1024MB

128MB

256MB

384MB

640MB

768MB

1024MB

1536MB

1024MB

1152MB

1280MB

1536MB

1024MB 1024MB 2048MB(2G)

NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations.

.

LAN Interface

Supports LAN protocol

LAN connector type

LAN connector location

Item

10/100 Mbps

RJ45

Rear side

Specification

.

Modem/Bluethooth Interface

Item

Data modem data baud rate (bps)

Supports modem/bluetooth protocol

Modem connector type

Modem connector location

Specification

56K

V.92 for MDC / Bluetooth 1.1 standard for BT modem

RJ11

Rear side

22 Chapter 1

Hard Disc Drive Interface(1)

Item

Vendor &

Model

Name

Toshiba

20G

MK2023

GAS

Toshiba

30G

MK3021

GAS

Capacity

(MB)

Bytes per sector

Data heads

Drive Format

Disks

Spindle speed

(RPM)

20000

512

2

1

4200

RPM

Performance Specifications

Buffer size 2048KB

Interface

Max. media transfer rate (diskbuffer,

Mbytes/s)

ATA-5

164.6~

257.1

Data transfer rate

(host~buffe r, Mbytes/s)

100 MB/

Sec.

Ultra

DMA mode-5

DC Power Requirements

Voltage tolerance

5V(DC)

+/- 5%

30000

512

2

1

4200

RPM

2048KB

ATA-5

154.3~

298.0

100 MB/

Sec.

Ultra

DMA mode-5

5V(DC)

+/- 5%

Toshiba

40G

MK4021

GAS

40000

512

3

Specification

Toshiba

60G

MK6021

GAS

Hitachi

20G

IC25N02

0-

ATMR04

60000 20000

512

4

512

1

Hitachi

30G

IC25N03

0-

ATMR04

30000

Hitachi

40G

IC25N04

0-

ATMR04

40000

512

2

512

2

Hitachi

60G

IC25N06

0-

ATMR04

60000

512

3

2

4200

RPM

2048KB

ATA-5

154.3~

298.0

2

4200

RPM

2048KB

ATA-5

154.3~

298.0

1

4200

RPM

2048KB

ATA-5

350

1

4200

RPM

2048KB

ATA-5

350

1

4200

RPM

2048KB

ATA-5

350

2

4200

RPM

2048KB

ATA-5

350

100 MB/

Sec.

Ultra

DMA mode-5

100 MB/

Sec.

Ultra

DMA mode-5

100 MB/

Sec.

Ultra

DMA mode-5

100 MB/

Sec.

Ultra

DMA mode-5

100 MB/

Sec.

Ultra

DMA mode-5

100 MB/

Sec.

Ultra

DMA mode-5

5V(DC)

+/- 5%

5V(DC)

+/- 5%

5V(DC)

+/- 5%

5V(DC)

+/- 5%

5V(DC)

+/- 5%

5V(DC)

+/- 5%


Vendor & Model

Name

Item

Capacity (MB)

Bytes per sector

Data heads

Drive Format

Seagate 40G

Neptune

ST94011A

(5400rpm) f/w code 3.05

40000

512

2

Disks

Spindle speed

(RPM)

1

5400RPM

Performance Specifications

Buffer size 8MB 8MB

Specification

HGST 40G

MORAGA

HTS548040M9AT

00

HGST 60G

MORAGA

HTS548060M9AT

00

40000

512

2

60000

512

3

Toshiba 60G

Triton

MK6022GAX

60000

512

4

1

5400RPM

2

5400RPM

2

5400RPM

8MB 16384KB

Chapter 1 23

24


Item

Interface

Data transfer rate

(host~buffer,

Mbytes/s)

Ultra ATA/100

IDE/ATAP

100 MB/Sec.

Ultra DMA mode-

5

DC Power Requirements

Voltage tolerance 5V(DC) +/- 5%

DVD-ROM Interface

Item

Vendor & model name

Performance Specification

Transfer rate (KB/sec)

Data Buffer Capacity

Interface

Applicable disc format

Loading mechanism

ATA-6

Specification

ATA-6

100 MB/Sec.

Ultra DMA mode-

5

5V(DC) +/- 5%

100 MB/Sec.

Ultra DMA mode-

5

5V(DC) +/- 5%

ATA-5

100 MB/Sec.

Ultra DMA mode-

5

5V(DC) +/- 5%

Specification

Toshiba (SR-C2612)

With CD Diskette

(Mode1)

4X-5.7X PCAV 600-855KByte/s

10.3X-24X CAV 1552-3600KByte/s

(Mode2)

4X-5.7X PACV 684.4-975.3KBytes/s

10.3X-24X CAV 1769-4104KByte/s

With DVD Diskette

3.3X-8X CAV 4463-10820KByte/s

192 KBytes

IDE/ATAPI

DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18),DVD-R (read, single border), DVD-RW(read) DVD-RAM (read, Version2.1), DVD-RAM (read,

Version 1.0)

CD: CD-Audio, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, CD-I,

CD-I Bridge (Photo-CD, Video-CD) Multisession CD (Photo-CD, CD-EXTRA,

CD-R, CD-RW), CD-R (read), CD-RW (read)

Load: Manual

Release: (a) Electrical Release (Release Button)

(b) Release by ATAPI command

(c) Emergency Release

Power Requirement

Input Voltage

Input Voltage

+5 V +/- 5 % (Operating)

+/- 8 % (Start up)

+5 V +/- 0.25V

Audio Interface

Item

Audio Controller

Audio onboard or optional

Mono or Stereo

Resolution

Compatibility

Mixed sound source

Sampling rate

Internal microphone

Internal speaker / Quantity

Specification

Realtek ALC202 AC97 Codec

Built-in

Stereo

20 bit stereo Digital to Analog converter

18 bit stereo Analog to Ditial converter

AC97 2.2 & WHQL spec.

CD

48 KHz

No

Yes / 2

Chapter 1

Video Interface

Item

Video vendor

Video name

Chip voltage

Supports ZV (Zoomed Video) port

Intel

Intel 852GM

Core/1.2V

No

Specification

Parallel Port

Item

Parallel port controller

Number of parallel port

Location

Connector type

Parallel port function control

Supports ECP/EPP/Bi-directional

(PS/2 compatible)

Optional ECP DMA channel (in BIOS setup)

Optional parallel port I/O address (in

BIOS setup)

Optional parallel port IRQ (in BIOS setup)

Specification

SMC LP47N217

One

Rear side

25-pin D-type connector, in female type

Enable/Disable/Auto (BIOS or operating system chooses configuration) by

BIOS setup

Note: Depending on your operating system, disabling an unused device may help free systen resources for other devices.

Yes (set by BIOS setup)

Note: When Mode is selected as EPP mode, “3BCh” will not be available.

DMA channel 1

378h, 278h

IRQ7, IRQ5

USB Port

Item

USB compliancy level

OHCI

Number of USB port

Location

Serial port function control

PCMCIA Port

Item

PCMCIA controller

Supports card type

Number of slots

Access location

Supports ZV (Zoomed Video) port

Supports 32 bit CardBus

2.0

USB 2.0

3

Two on rear and one on left

Enable/Disable by BIOS setup

Specification

ENE CB1410 CardBus

Type II

One type-II

Left panel

No ZV support

Yes

Specification

Chapter 1 25

System Board Major Chips

Item

System core logic

Super I/O controller

Audio controller

Video controller

Hard disk drive controller

Keyboard controller

RTC

Intel 852GM and ICH4-M

SMC LP47N217

Realtek ALC202 Codec

Intel 852GM

ICH4-M

ENE KB910

ICH4-M

Controller

26

Keyboard

Item

Keyboard controller

Keyboard vendor & model name

Total number of keypads

Windows logo key

Internal & external keyboard work simultaneously

Specification

ENE KB910

Standard keyboard w/o launch button embeded

85/US, 86/UK keys with 101/102 key emulation

Yes

Yes

Battery

Item

Vendor & model name

Battery Type

Pack capacity

Cell voltage

Number of battery cell

Package configuration

Package voltag

AU

CMO

CPT

Toppoly

AU

Specification

Sony/Samsung

Li-ion

31Wh / 63Wh

3.7V/cell

4 / 8

Pin 1: BATT+: Battery positive power pin

Pin 2: 6C/8C

Pin 3: B/I: Enable Li-ion battery output, connect to 1k Ω resistor to

GND in system.

Pin 4: TS: connect 10K Ω ohm Thermistor to GND

Pin 5: EC_SMD1: SMbus DATA

Pin 6: EC_SMC1: SMbus CLOCK

Pin 7: GND: battery ground power pin

14.8V

LCD Inverter Specification

This inverter is designed to light up the CCFL of LCD for TravelMate 290E series notebook. It should be supported the following LCD panels.

4

5

2

3

No.

1

Supplier Model

B141XN04

N141X6-L01

CLAA141XF01

TD141TGCB1

B150XG02-V1

Type

TFT, 14.1” XGA

TFT, 14.1” XGA

TFT, 14.1” XGA

TFT, 14.1” XGA

TFT 15.0” XGA

Chapter 1

LCD Inverter Specification

This inverter is designed to light up the CCFL of LCD for TravelMate 290E series notebook. It should be supported the following LCD panels.

No.

6

7

8

Hitachi

LG

Hannstar

Supplier Model

TX38D81VC1CAB

LP150X08-A3

HSD150PX17-A

Type

TFT, 15.0 XGA

TFT 15.0” XGA

TFT, 15.0” XGA

There are two control signals that come form system to control lamp brightness. One signal is named DAC_BRIG, which limits current to meet LCD lamp current specification. Another one is named PWM, which adjusts lamp brightness. This inverter brightness is adjusted by PWM burst mode. The PWM burst mode is that turning on and off the lamp at rate of 150Hz. The effective brightness is a function of the duty cycle.

Features

1. Wide range 9V to 21V input voltage.

2. Birghtness adjustment by PWM duty mode.

3. Close loop controls lamp current.

Chapter 1 27

28

8

9

6

7

4

4

5

2

3

Electrical Characteristics

No

.

Parameter Symbol

1

Input voltage

NV_PWR 9

Min.

Input current

Lamp current

Lamp current

Frequency

Output power

Efficiency

Starting voltage

Starting time

Dispoff#

Iin

IL

IL

F

Pout

η

Vs

Tvs

10 DAC-

BRIG

--

3.0

2.7

45

--

80%

1600

1

2.8

0

0

11

Limited lamp maximum current

PWM signal

*Note 4

INV_PW

M

142

3.0

30

Typ.

14.8

0.33

--

--

--

--

--

55

--

3.3

0.5

150

3.3

--

--

6.8

--

---

1.5

6.3

65

4.5

3.6

0.8

3.3

Max.

21 V

Unit Comment

7.5V (continuous) can work

*Note 1

A mA

V

V

V

--

V

Sec mA

KHz

W

DAC=0V

*Note 2

DAC=1V

* Note 3

At 0’C

Backlight on/off signal

Low level

*Note 2

12

13

14

15

15

Lamp current over-shoot

Current

Waveform factor

I zero-PK

I p

I rms

Unbalance

Rate

I p

−

I

− p

I rms

IHl Turn off current

(Hight side)

Turn off voltage

(Low side)

Voff

--

1.27

-10%

--

--

--

0

--

--

2

158

3.6

100

10

1.56

Hz

V

%

PWM signal frequency

PWM signal amplitude

%

Multiple

Duty =

Period

Line transient (10.8V to

21V/100us) and turn on transient

I

− p

I rms

+10% Mulitple

0 A

150Vpp

V

PWM=30%

PWM=30%

Chapter 1

No

.

16

Parameter Symbol Min.

Typ.

Max.

Unit Comment

17

Voltage

Rise time

(Low side)

Voltage fall time (Low side)

Trise

Tfall

--

--

--

--

300us

300us us us

PWM=30%

PWM=30%

NOTE:

*1. The inverter can work in 7.5V input voltage (continuous), but 7.5V electronic characteristic will not be care.

*2. Limited lamp maximum current by DAC_BRIC signal:

When DAC_BRIG voltage is 0V and INV_PWM enables (100%), lamp has max. current.

When DAC_BRIG voltage is 3.3V and INV_PWM enables (100%), lamp has min. current.

When add 1V DAC, the 100% Lamp current will decrease 0.5mA.

DAC_BRIG signal comes from system chipset with internal resistance of 3K Ω

*3. Inverter operating frequency should be within specification (45~65kHz) at max. and min. brightness load.

*4. INV_PWM enable implies INV_PWM signal is High level (On duty cycle is 100%). It is a square wave of 150Hz to adjust backlight brightness that is a function of PWM duty cycle. Backlight brightness is maximum value under INV_PWM at 100% and brightness is minimum under

INV_PWM at 30%.

*5.The system interface signals belong to 3.3V.

*6. Please make sure open lamp output voltage should be within starting voltage specification.

*7. Inverter should pass human body safety test.

*8. Inverter should be no smoking by any component open/short test.

*9. Transformer voltage stress should not be over 85% under any condition.

(turn on overshoot transient and line transient.)

*10. Audio noise should be less than 36dB at 10cm distance.

.

Electrical specification

No

.

1

Symbol

V oper* --

Min.

Typ.

650 --

Max.

Unit

Vrms

Comment

Il

Il

Il

Il

6.2

3.0

5.7

2.7

6.5

3.3

6.0

3.0

6.8

3.6

6.3

3.3

mArms mArms mArms mArms

Lamp operating voltage

(650+/-50)

DAC_BRIG: 0 V, PWM:

100%

DAC_BRIG: 0 V,

PWM:30%

DAC_BRIG: 0V,

PWM:100%

DAC_BRIG: 1V,

PWM:30%

F

η

Thermal

45

80%

55

--

65

-kHz

--

Chapter 1 29

30

All components on inverter board should follow below rules:

1. Component using conditions (component stress) must be within component specification including voltage rating, current rating, temperature etc.

2. Component temperature should follow below:

T

∆T <=30 degree C, at 25, 35 degree C.

T

LCD

Component temperature should be less than 70 degree C inside system at 35 degree C.

Item

Vendor & model name

CPT

CLAA14

1XF01

AU

B141XN

04 /

B150XG

02-V1 /

B150XG

01-V2

Hitachi

TX38D8

1VC-

1CAB

LG

Specification

LP150X

08-A3

Sanyo

TM150X

G-02L11

Hannstar

HSD150

PX17-A

CMO

N141X6-

L01

Toppoly

TD141T-

GCB1

Mechanical Specifications

LCD display area

(diagonal, inch)

14.1

TFT Display technology

Resolution

Supports colors

XGA

(1024*

768)

262K

Optical Specification

Contrast ratio

300

14.1/

15.0

TFT

XGA

(1024*

768)

262K

100

15.0

TFT

XGA

(1024*

768)

262K

15.0

TFT

XGA

(1024*

768)

262K

15.0

TFT

XGA

(1024*

768)

262K

15.0

TFT

XGA

(1024*

768)

262K

14.1

TFT

XGA

(1024*

768)

262K

14.1

TFT

XGA

(1024*

768)

262K

Response time

(msec)

Limuinanc e, white,

5P (cd/m 2 )

Brightness control keyboard hotkey

No Contrast control

Suspend/

Standby control

Yes

Electrical Specification

Supply voltage for

LCD display (V)

3.3

Rising:

24 (Typ.)

15

(Max.)

Falling:

11 (Typ.)

30

(Max.)

180 (5 points average)

Rising:

30 (Typ.)

50

(Max.)

Falling:

30 (Typ.)

50

(Max.)

180 (5 points average) keyboard hotkey

No

Yes

3.3

175

(Min.)

250

(Typ.)

Rising:

10 (Typ.)

20

(Max.)

Falling:

20 (Typ.)

30

(Max.)

150 (5 points average) keyboard hotkey

No

Yes

3.3

keyboard hotkey

No

Yes

3.3

keyboard hotkey

No

Yes

3.3

keyboard hotkey

No

Yes

3.3

keyboard hotkey

No

Yes

3.3

keyboard hotkey

No

Yes

3.3

Chapter 1

LCD

Item

Supply voltage for

LCD backlight

(Vrms)

690 690 690 690

Specification

690 690 690 690

AC Adapter

Item

Vendor & model name

Specification

LITEON 65W, 3 PIN, PA-1650-02CA

LITEON 65W, 3 PIN, PA-1650-02CR

DELTA 65W, 3 PIN, ADP-65DB

Input Requirements

Maximum input current (A,

@100Vac, full load)

Nominal frequency (Hz)

Frequency variation range (Hz)

Nominal voltages (Vrms)

Inrush current

Efficiency

Output Ratings (CV mode)

DC output voltage

Noise + Ripple

Output current

Output Ratings (CC mode)

DC output voltage

Constant output

Dynamic Output Characteristics

Start-up time

Hold up time

Over Voltage Protection (OVP)

Short circuit protection

Electrostatic discharge (ESD)

Dielectric Withstand Voltage

Primary to secondary

Leakage current

Regulatory Requirements

1.7Amax@100Vac

0.9Amax@ 240Vac

47 - 63

47 - 63

90 - 264

The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac(60Hz) and 240Vac(50Hz) respectively.

High efficiency 86% minimum, at 100~240Vac AC input, full load, warm-up condition.

Offers constant voltage 19.0V output source with 65W max output power capacity.

380mvp-pmax (20MHz bandwidth) for resistor load

0 A (min.) 3.16A (max.)

18.0 ~ 20.0

3.3A

3 sec. (@115 Vac and 230Vac full load)

5ms min. (@115 Vac input, full load)

27V

Output can be shorted without damage, and auto recovery

15kV (at air discharge)

8kV (at contact discharge)

4242 Vdc for 1 second

60uA at 254Vac

1. FCC class B requirements (USA)

2. VDE class B requirements (German)

3. VCCI classII requirements (Japan)

Power Management

ACPI Mode

Mech. Off (G3)

Soft Off (G2/S5)

Power Management

All devices in the system are turned off completely.

OS initiated shutdown. All devices in the system are turned off completely.

Chapter 1 31

32

Power Management

Working (G0/S0)

ACPI Mode

Sleeping State (S3)

Sleeping State (S4)

Power Management

Individual devices such as the CPU and hard disk may be power managed in this state.

CPU Power Down

VGA Power Down

PCMCIA Suspend

Audio Power Down

Hard Disk Power Down

Super I/O Power Down

Also called Hibernate state. System saves all system states and data onto the disk prior to power off the whole system.

Environmental Requirements

Item

Temperature

Operating

Non-operating

Non-operating

Humidity

Operating

Non-operating

Non-operating

Vibration

Operating (unpacked)

Non-operating (unpacked)

+5 ~ +35

-20 ~ +65

-20 ~ +65

° C

° C

° C (storage package)

Specification

20% to 80% without condensation

20% to 80% RH, non-condensing (unpacked)

20% to 80% RH, non-condensing (storage package)

5 ~ 500Hz: 0.9G

5 ~ 500Hz: 1.3G

Mechanical Specification

Item

Dimensions

Weight

I/O Ports

Material

Indicators

Switch

Specification

333.6mm (W) x 276.3mm (D) x 32mm (H) for 14.1/15.0 inch model

6.15lb (2.79kg) for 14.1 inch model

6.26lb (2.84kg) for 15.0 inch model

One type II CardBus slots, One RJ-11 modem jack,One RJ-45 network jack,

One DC-in jack for AC adapter, One ECP/EPP-compliant parallel port, One external monitor port, One headphone/speaker/line-out jack (3.5mm mini jack),

One microphone/line-in jack (3.5mm mini jack), Three Universal Serial Bus

(USB) ports,

Recycle plastic PC+ABS

Power, Battery charge, HDD, ODD, Wireless/Bluetooth communication, Caps lock, Pad lock, Num lock and Scroll lock indicators

Power switch

Lid switch

User define switch 1, 2

Wireless ON/OFF switch

Chapter 1

Chapter 2

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/

Output System).

Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4

Troubleshooting when problem arises.

To activate the BIOS Utility, press

m

during POST (when “Press <F2> to enter Setup” message is prompted on the bottom of screen).

Navigating the BIOS Utility

There are five menu options: Main, Advanced, Security, Boot and Exit.

Follow these instructions:

T

T

To choose a menu, use the cursor left/right keys (zx).

To choose a parameter, use the cursor up/down keys ( wy).

T

T

T

To change the value of a parameter, press p or q.

Press ^ while you are in any of the menu options to go to the Exit menu.

In any menu, you can load default settings by pressing t. You can also press u to save any changes made and exit the BIOS Setup Utility.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item

Specific Help part of the screen. Read this carefully when making changes to parameter values.

Chapter 2 33

Main

This menu provides you the information of the system.

34

Parameter

System BIOS Version

VGA BIOS Version

Serial #

UUID Number

System Memory

Extended Memory

Description

Displays system BIOS version

Displays VGA BIOS version

Displays the serial number of the unit.

UUID=16bytes. This will be visible only when there is an internal LAN device present.

This field reports the memory size of system base memory. The size is fixed to 640KB.

This field reports the memory size of the extended memory in the system.

Extended Memory size=Total memory size

CPU Speed= Max speed

Sets the system time and date.

CPU Speed

System Time and System

Date

Quiet Boot Mode

LCD Auto DIM

PXE Boot from LAN

F12 Boot Menu

Control whether Customer Logo and Summary Screen are displayed or not.

Enabled: LCD brightness will automatically lower to save more power when AC is not present.

Disabled: LCD brightness will NOT automatically lower to save more power when AC is not present.

Enables “PXE Boot from LAN” function at DOS.

This field decides whether the OEM POST screen will have the following message: “Press

<F12> Change Boot Device” or not during user’s quiet boot.

Chapter 2

Advanced

The Advanced screen contains parameters involving your hardware devices. It also provides advanced settings of the system.

FIR Ports

Configure the system’s Infrared port using options: Disabled and Enabled.

The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings.

FIR I/O Settings

Description

Sets the base I/O address and IRQ for Infrared port.

Option

COM1, 3F8, IRQ4/ COM2, 2F8,

IRQ3 / COM3, 3E8, IRQ4/

COM4, 2E8, IRQ3

Chapter 2 35

DMA Setting for Fast IR

Description

Sets a DMA channel for the printer to operate in

ECP mode. This parameter is enabled only if

Mode is set to ECP.

Mode Setting

Option

DMA1, DMA2, DMA3 ,

Normak (16550), IrDA (HPSIR),

ASK IR, FAST IR

LPT Port

Configure the system’s parallel port using options: Disabled and Enabled.

The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings.

Port Definition

Port Address

Mode Setting

Description

Sets the mode for the parallel port.

Standard AT: Normal mode (AT compatible)

Bi-directional: Bi-directional mod (PS/2 compatible)

Enhanced Parallel (EPP): EPP mode

Extended Compabilities (ECP): ECP mode

(requires DMA channel)

Sets the base I/O address for the parallel port.

When Mode is selected as EPP mode, “3BC” will not be available.

If ECP mode has been selected, then DMA default is DMA1.

Legacy USB Support

Disabled: Disable support for Legacy Universal Serial Bus.

Enabled: Enable support for Legacy Universal Serial Bus.

Option

Standard AT (Centronics),

Bidirectional (PS-2) ,

Enhanced Parallel (EPP),

Extended Capabilities

None/ LPT1, 378, IRQ7 / LPT2,

278, IRQ5/ LPT3, 3BC, IRQ7

DMA1, DAM3

36 Chapter 2

Chapter 2 37

Security

The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Set Supervisor/User Password

If password on boot is required, the password must be set otherwise it cannot be enabled.

The formats of the password are as follows:

Length 10 characters

Characters Alphanumeric keys only. The shift status i.e. Ctrl, Shift, Alt and Capital are ignored.

38

Parameter

Set User Password

Description

Press Enter to set the user password. When set, this password protects the BIOS Setup

Utility from unauthorized access.

Option

Chapter 2

Parameter

Set Supervisor Password

Password on Boot

Description

Press Enter to set the administrator password.

When set, this password protects the BIOS

Setup Utility from unauthorized access.

Allows the user to specify whether or not a password is required to boot.

Option

Disabled or Enabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.

Chapter 2 39

Boot

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.

Please select the order of the boot devices.

40 Chapter 2

Exit

The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.

The table below describes the parameters in this screen.

Parameter

Exit Saving Changes

Exit Discarding Changes

Load Setup Default

Discard Changes

Description

Allows the user to save changes to CMOS and reboot the system.

Allows the user Discards changes made and exits System Setup.

Loads default settings for all parameters (same as t ).

Allows the user to discard previous changes in CMOS Setup.

Chapter 2 41

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions:

T

New versions of system programs

T

T

New features or options

Restore a BIOS when it becomes corrupted.

Use the Flash utility to update the system BIOS flash ROM.

NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery

Diskette before you use the Flash utility.

NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash utilities.

NOTE: Please use the AC adaptor power supply when you run the Flash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded.

Fellow the steps below to run the Flash.

1.

Prepare a bootable diskette.

2.

Copy the Flash utilities to the bootable diskette.

3.

Then boot the system from the bootable diskette. The Flash utility has auto-execution function.

42 Chapter 2

Chapter 3

Machine Disassembly and Replacement

This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.

To disassemble the computer, you need the following tools:

T

Wrist grounding strap and conductive mat for preventing electrostatic discharge

T

T

Plastic flat head screw driver

Plastic tweezers

T

Philips screw driver

T

Any plastic tool can take off the middle cover

NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.

When you remove the stripe cover, please be careful not to scrape the cover.

Chapter 3 43

General Information

Before You Begin

Before proceeding with the disassembly procedure, make sure that you do the following:

1.

Turn off the power to the system and all peripherals.

2.

Unplug the AC adapter and all power and signal cables from the system.

3.

Remove the battery pack.

NOTE: TravelMate 290E series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may need to tear the tape or mylar before you disconnect different FFC/FPC/connectors.

44 Chapter 3

Disassembly Procedure Flowchart

The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Start

Battery

M*1

HDD Module

HDD Carrier

Q*4

HDD Carrier

SUB Assy

M*2

HDD Cover

M*2

DIMM Cover

ODD

ODD Module

G*4

J*2

Optical Device

Bracket

Optical Device

Holder

Memory

Optical Device

Board

M*1

Power Button

P*2

MDC Cover

Plate

MDC Card

L*1

Launch Board

P*1

Thermal Plate

*4

Thermal

Module

Middle Cover

M*2

Keyboard

K*2

Mini PCI

Cover

Mini PCI

Wireless

Board

Wireless

Antenna

M*5

G*4

Hinge Saddles

M*2

Shielding

P*4

Speaker Set

CPU

P*1

K*1

M*1

Upper Case

ASSY

M*3

P*14

Lower Case

ASSY

N*3

O*1

Upper Case

Support w/

FPC

Touchpad

Main Board

F*2

I*2

PCMCIA Slot

LED Cable

O*1

Lower Case

P*4

M*1

LCD Module

Chapter 3 45

46

LCD Module

2 LCD Rubber

2 LCD Screw

Caps

P*4

LCD Bezel

P*2

LCD ASSY

M*1

Inverter Board

LCD

LCD Coaxial

Cable

Screw List

N

O

L

M

P

Q

J

K

H

I

F

G

D

E

Item

A

B

C

Description

SCREW BTP M1,7 x 3.5ZS

SCREW BTP M2 x 4 ZS

SCREW D-SUB NUT

SCREW M1.7 x 2.5ZS

SCREW M2 x 6 (B) & NI

SCREW M2 x 10 (B)

SCREW M2 x 2.3 (NL)

SCREW M2 x 3 (NL)

SCREW M2 x 4 (B)

SCREW M2 x 6 (NL)

SCREW M2.5 x 1.1 (NL)

SCREW M2.5 x 15 (NL)

SCREW M2.5 x 3 (NL)

SCREW M2.5 x 3 (NL) -up

SCREW M2.5 x 4 (NL)

SCREW M2.5 x 6 (NL)

SCREW M3 x 4 (NL)

H*8

LCD Brackets LCD Panel

Chapter 3

Removing the Battery Pack

1.

Slide the battery latch.

2.

Then remove the battery.

Chapter 3 47

Removing ODD Module, Memory and HDD Module

Removing the ODD Module

1.

Slide the optical drive latch.

2.

Then remove the optical drive.

Removing the Memory

1.

Unscrew the two screws that secure the DIMM cover.

2.

Remove the DIMM cover.

3.

Pop out the memory then remove it.

Removing the HDD Module

1.

Remove the screw that secures HDD module.

2.

Take off the HDD module from the main unit.

48 Chapter 3

Removing the Keyboard/LCD Module

Removing the Keyboard

1.

Use a plastic flat head screw driver or any plastic tool to detach the middle cover carefully.

2.

Then remove the middle cover from the main unit.

3.

Remove the two screws holding the keyboard.

4.

Turn the keyboard over as the picture shows.

5.

Disconnect the keyboard cable then remove the keyboard.

Removing the LCD module

1.

Remove the middle cover. See step 1 and step 2 on “Removing the Keyboard” section.

2.

Remove one screw as the picture shows.

3.

Then disconnect the LCD coaxial cable.

4.

Remove the six screws on the rear and the bottom panel; three on each side.

5.

Then detach the entire LCD module.

Chapter 3 49

50 Chapter 3

Disassembling the Main Unit

1.

See “Removing the Keyboard/LCD Module” on page 49

2.

Disconnect the touchpad FPC.

3.

Remove the screw that fastens the power button.

4.

Then take off the power button.

5.

Remove the screw holding the launch board.

6.

Take off the launch board.

7.

Then remove the screw that secures the thermal plate.

8.

Take off the thermal plate.

9.

Remove the two screws that fasten the MDC cover plate then remove it.

10. Disconnect the MDC card connector.

11. Disconnect the modem card cable.

12. Disconnect the fan cable.

13. Remove the four screws according to the order as shown.

Chapter 3 51

14. Remove the thermal module from the main unit.

15. Release the CPU lock.

16. Remove the CPU from the main unit carefully.

17. Disconnect the speaker cable.

18. Remove the two screws holding the mini PCI cover.

19. Then remove the mini PCI cover.

20.

Disconnect the wireless LAN antennae.

21. Pop out the wireless LAN card then remove it.

52

22. To detach the upper case assembly from the lower case assembly, first remove the three screws as shown.

Chapter 3

23. Remove the 15 screws on the bottom panel.

24. Then detach the upper case assembly.

25. Tear off the capton fastening the touchpad FPC.

26. Disconnect the touchpad FPC.

27. Remove the four screws that secure the touchpad support bracket.

28. Then remove the touchpad support bracket.

29. Remove the touchpad.

.

30. Tear off all capton holding wireless LAN antenna.

31. Take out the wireless antenna from the small fastening hooks.

32. Remove the two screws that fasten the wireless antenna.

33. Then take out the wireless antenna.

Chapter 3 53

34. Remove the screw holding the left hinge saddle.

35. Then remove the screw holding the right hinge saddle.

36. Remove the gasket protecting the wireless antenna.

37. Remove the two screws fastening the wireless antenna to the hinge saddle.

38. Then remove the wireless antenna from the upper case.

.

39. Remove the two screws fastening the left speaker.

40. Place the left speaker as shown.

41. Then take off the left hinge saddle.

54

42. Remove the gasket.

43. Then remove the screw that secures the hinge saddle.

Chapter 3

44. Remove the two screws holding the right speaker.

45. Place the right speaker as shown.

46. Then remove the right hinge saddle.

.

47. Remove the five screws that secure the shielding to the upper case.

48. Tear off the tape on the right and the left side.

49. Then remove the shielding.

50. Tear off the tape holding the speaker set.

51. Remove the speaker set from the upper case.

52. Remove the screw that secures the main board to the lower case.

53. Disconnect the touchpad FPC. Please push the lower case outwards as shown.

Chapter 3 55

54. Remove the four screws that fasten the PCMCIA slot.

55. Detach the PCMCIA slot from the main board.

56 Chapter 3

Disassembling the LCD Module

1.

Remove the two LCD rubber feet and the two screw caps.

2.

Remove the four screws that fasten the LCD bezel.

3.

Detach the LCD bezel carefully.

4.

Tear off the tape fastening the inverter connector.

5.

Tear off the tape fastening the inverter cable.

6.

Remove the screw holding the LCD inverter board.

7.

Disconnect the high voltage cable and the inverter board.

8.

Disconnect the inverter board connector.

.

9.

Remove the two screws holding the LCD; one on each side.

10. Then remove the LCD from the LCD panel.

Chapter 3 57

11. Remove the eight screws that fasten the right and the left LCD brackets; four on each side.

12. Then remove the LCD brackets on both side.

13. Tear off the capton that secure the LCD coaxial cable.

14. Disconnect the LCD coaxial cable.

58 Chapter 3

Disassembling the External Modules

Disassembling the HDD Module

1.

Remove the two screws holding the HDD carrier on one side.

2.

Then remove another two screws fastening the HDD carrier on the other side.

3.

Remove the HDD carrier.

4.

Remove the two screws holding the HDD cover.

5.

Detach the HDD cover.

Disassembling the Optical Disk Drive Module/Combo Drive Module

1.

Remove the two screws holding the optical device holder.

2.

Remove another two screws that fasten the optical device holder on the other side.

3.

Then remove the last two screws that secure the holder.

4.

Take the optical disc drive from the optical device holder.

5.

Remove the optical device bracket.

6.

Then remove the optical device board.

Chapter 3 59

60 Chapter 3

Chapter 4

Troubleshooting

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test this model (TravelMate 290E series). Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.

Obtain the failed symptoms in as much detail as possible.

2.

Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.

If any problem occurs, you can perform visual inspection before you fellow this chapter’s instructions. You can check the following: power cords are properly connected and secured; there are no obvious shorts or opens; there are no obviously burned or heated components; all components appear normal.

4.

After you perform visual inspection you can also verify the following: ask the user if a password is registered and, if it is, ask him or her to enter the password.

verify with the customer that Wndows XP is installed on the hard disk. Operating systems that were not preinstalled by Acer can cause malfunction.

make sure all optional equipment is removed from the computer.

make sure the floppy disk is empty.

5.

Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)

Power failure. (The power indicator does not go on or stay on.)

POST does not complete. No beep or error codes are indicated.

POST detects an error and displayed messages on screen.

Other symptoms (i.e. LCD display problems or others).

Symptoms cannot be re-created (intermittent problems).

Go To

“Power System Check” on page 63.

“Insyde MobilePro BIOS POST Beep Code and

POST Messages” on page 67

“Undetermined Problems” on page 73





Use the customer-reported symptoms and go to



“Intermittent Problems” on page 72

“Undetermined Problems” on page 73

Chapter 4 61

System Check Procedures

External Diskette Drive Check

Do the following steps to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

Do the following to select the test device.

1.

The FDD heads can become dirty over time, affecting their performance. Use an FDD cleaning kit to clean the heads. If the FDD still does not function properly after cleaning, go to next step.

2.

Boot from diagnostic program.

3.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the main board.

If the error still remains:

1.

Reconnect the external diskette drive module.

2.

Replace the external diskette drive module.

3.

Replace the main board.

External CD-ROM/DVD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM/DVD-ROM. Make sure that the CD-

ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1.

Insert an audio CD into the CD/DVD drive. If the CD/DVD drive can read the data from the audio CD. The drive does not have problem, then go to next step. If the CD/DVD LED on the front panel does not emit light as it read the data from the audio CD, then go to next step. However, if the CD/DVD drive can not read data from the audio CD, you may need to clean the CD/DVD drive with a CD/DVD drive cleaning disk.

2.

Make sure that the appropriate driver has been installed on the computer for the CD/DVD drive.

3.

Boot from the diagnostics diskette and start the diagnostics program

4.

See if CD-ROM Test is passed when the program runs to CD-ROM/DVD-ROM Test.

5.

Follow the instructions in the message window.

If an error occurs, reconnect the connector on the main board. If the error still remains:

1.

Reconnect the CD-ROM/DVD-ROM module.

2.

Replace the CD-ROM/DVD-ROM module.

3.


62 Chapter 4

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the main board.

If the keyboard cable connection is correct, run the Keyboard Test.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:

1.

Reconnect the keyboard cables.

2.

Replace the keyboard.

3.


The following auxiliary input devices are supported by this computer:

T

Embedded Numeric Keypad

T

External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

Memory Check

Memory errors might stop system operations, show error messages on the screen, or hang the system.

Currently, we do not provide memory test program. However, if you need to check memory but have no testing program or diagonositc utility at hand, please go to http://www.passmark.com to download the shareware

“BurnIn Test V.3.0”. You may test the memory with this program under Window XP environment.

NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Power System Check

To verify the symptom of the problem, power on the computer using each of the following power sources:

1.

Remove the battery pack.

2.

Connect the power adapter and check that power is supplied.

3.

Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack.

If you suspect a power problem, see the appropriate power supply check in the following list:

T

“Check the Power Adapter” on page 64

T

“Check the Battery Pack” on page 65

Chapter 4 63

Check the Power Adapter

Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure

Pin 1: 19V

Pin 2: 0V, Ground

1.

If the voltage is not correct, replace the power adapter.

2.

If the voltage is within the range, do the following:

T

T


If the problem is not corrected, see “Undetermined Problems” on page 73.

T

If the voltage is not correct, go to the next step.

NOTE: An audible noise from the power adapter does not always indicate a defect.

3.

If the DC-IN indicator does not light up, check the power cord of the power adapter for correct continuity and installation.

4.

If the operational charge does not work, see “Check the Power Adapter” on page 64.

64 Chapter 4

Check the Battery Pack

To check the battery pack, do the following:

From Software:

1.

Check out the Power Options in control Panel

2.

In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total

Battery Power Remaining are correct.

3.

Repeat the steps 1 and 2, for both battery and adapter.

4.

This helps you identify first the problem is on recharging or discharging.

From Hardware:

1.

Power off the computer.

2.

Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground).

3.

If the voltage is still less than 7.5 Vdc after recharging, replace the battery.

4.

If the voltage is within the normal range, run the diagnostic program.

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.

If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.

Re-install the battery pack.

If the charge indicator still does not emit, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.

Touchpad Check

If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU:

1.

After rebooting, run Touch pad/PS2 Mode Driver.

2.

Run utility with the PS/2 mouse function and check if the mouse is working.

3.

If the PS/2 mouse does not work, then check if the main board to switch board FPC is connected well.

4.

If the main board to switch board FPC is connected well, then check if the touch pad FPC connects to the main board properly.

5.

If there is still an error after you have connected the touch pad FPC to the main board properly, then replace the touch pad or touch pad FPC. The touch pad or touch pad FPC may be damaged.

6.

Replace switch board.

7.

If the touch pad still does not work, then replace the FPC on Track Pad PCB.

After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.

Display Check

1.

Connect an external display to the computer’s external monitor port, the boot the computer. The computer can automatically detect the external display. Press Fn+ p to switch to the external display.

2.

If the external display works fine, the internal LCD may be damaged. Then perform the following steps:

Make sure the DDRRAM module is seated properly. Then run the diplay test again. If the problem still exists, go to next step.

Replace the inverter board, then run the display test program again. If the problem still occurs, go on next step.

Replace the LCD module with a new one then run the display test again. If the probelm still happens, continue next step.

Replace LCD/FL cable with a new one then execute the display diagnostic again. If the problem

Chapter 4 65

still occurs, continue next step.

Replace the CPU with another of the same specifications. If the problems still occurs, go to next step.

The main board may be damaged. Replace main board.

3.

If the external monitor has the same problem as the internal monitor, the main board may be damaged.

Please insert the diagnostic disk and run the display test program and go through the sub-steps under step 2.

Sound Check

To determine if the computer’s built-in speakers are functioning properly, perform the following steps. Before you start the steps below, adjust the speaker volume to an appropriate level.

1.

Try different audio sources. For example, employ audio CD and ditital music file to determine whether the fault is in the speaker system or not. If not all sources have sound problem, the problem is in the source devices. If all have the same problem, continue next step.

2.

Connect a set of earphone or external speakers. If these devices work fine, go to next step. If not, then the main board may be defective or damaged. Replace the main board.

3.

Follow the disassembling steps in Chapter 3. Esure the speaker cable is firmly connected to the main board. If the speaker is still a malfunction, go on next step.

4.

If the speakers do not sound properly, the speakers may be defective or damaged. Replace the speakers.

If the problem still occurs, then replace the main board.

66 Chapter 4

Insyde MobilePro BIOS POST Beep Code and POST Messages

The POST error message index lists the error message and their possible causes. The most likely cause is listed first.

NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU.

This index can also help you determine the next possible FRU to be replaced when servicing a computer.

If the symptom is not listed, see “Undetermined Problems” on page 73.

The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function.

NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured.

NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter

Setup and install Setup defaults or correct the error.

Beep Code short, short, short; short, short, long short, short, short; short, long, short short, short, short; short, long, long short, short, short; long, short, short short, short, short; long, short, long short, short, short; long, long short short, short, short; long, long, long

Message

“FAULTY DMA PAGE REGISTERS”

“FAULTY REFRESH CIRCUIT”

“ROM CHECKSUM INCORRECT”

“CMOS RAM TEST FAILED”

“DMA CONTROLLER FAULTY”

“INTERRUPT CONTROLLER

FAILED”

N/A short, short, long; short, short, short short, short, long; short, short, long

N/A

N/A

N/A

“KEYBOARD CONTROLLER

FAILURE”

N/A “KEYBOARD FAILURE”

N/A

N/A

N/A

N/A

N/A

Description

DMA page registers do not function properly.

RAM refresh circuit does not function properly.

BIOS ROM checksum failed.

CMOS RAM test failed.

DMA controller does not work properly.

The interrupt controller does not work properly.

Keyboard controller failed to respond with the self-test command.

No video device found.

No RAM installed.

“CMOS FAILURE - RUN SCU”

“CMOS CHECKSUM INVALID - RUN

SCU”

“RAM ERROR AT LOCATION xxxxxx:

WROTE: xxxx

READ: xxxx”

“PARITY ERROR AT UNKNOWN

LOCATION”

“PARITY ERROR AT LOCATION

XXXXXX”

Keyboard controller failed during system inquiry about connected devices.

The keyboard fails to respond or no keyboard is connected.

CMOS data error, probably due to battery power loss.

CMOS checksum error.

The RAM failed during memory test at the indicated location.

Parity error during memory test at unknown location.

Parity error during memory test at the indicated location.

Chapter 4 67

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

Beep Code Message

“NO INTERRUPTS FROM TIMER 0”

Description

Timer 0 of the clock timer controller does not generate system interrupts correctly.

“UNEXPECTED AMOUNT OF

MEMORY - RUN SCU”

The system memory size does not match with the CMOS record.

“CLOCK NOT TICKING CORRECTLY” The system clock does not working correctly.

“TIME/DATA CORRUPT - RUN SCU” The time/date information in CMOS is invalid.

“MACHINE IS LOCKED - TURN KEY” The keyboard operation is locked.

“BOOT SECTOR 0 HAS CHANGED” The boot sector of the hard disk has been changed, probably because of a virus attack.

Suspend-to-Disk partition MISSING!” No Suspend-to-Disk partition found.

“Hard Disk ERROR!” Access to the Suspend-to-Disk partition failed.

No Suspend-to-Disk partition signature found.

“Suspend-to-Disk partition signature

NOT FOUND!”

“Suspend-to-Disk partition size TOO

SMALL!”

“MEMORY SIZE HAS CHANGED --

REBOOTING”

The capacity of the Suspend-to-Disk partition is not enough.

The memory size has changed after previous

Suspend-to-Disk operation.

68 Chapter 4

Index of Symptom-to-FRU Error Message

LCD-Related Symptoms

Symptom / Error

LCD backlight doesn't work

LCD is too dark

LCD brightness cannot be adjusted

LCD contrast cannot be adjusted

Unreadable LCD screen

Missing pels in characters

Abnormal screen

Wrong color displayed

LCD has extra horizontal or vertical lines displayed.

Action in Sequence

Enter BIOS Utility to execute “Load Setup Defaults” on Exit screen, then reboot system.

Reconnect the LCD connectors.

Keyboard (if contrast and brightness function key doesn't work).

LCD cable

LCD inverter

LCD

Main board

Reconnect the LCD connector

LCD cable

LCD inverter

LCD

Main board

LCD inverter

LCD cable

LCD

Main board

Indicator-Related Symptoms

Symptom / Error

Indicator incorrectly remains off or on, but system runs correctly


Reconnect the inverter board

Inverter board

Main board

Power-Related Symptoms

Symptom / Error

Power shuts down during operation

The system doesn’t power-on.

The system doesn’t power-off.

Battery can’t be charged


Power source (battery pack and power adapter). See “Power

System Check” on page 63.

Battery pack

Power adapter

Hard drive & battery connection board

Main board


System Check” on page 63“.

Battery pack

Power adapter

Hard drive & battery connection board

Main board


System Check” on page 63.

Hold and press the power switch for more than 4 seconds.

Main board

See “Check the Power Adapter” on page 64.

Battery pack

Main board

Chapter 4 69

70

PCMCIA-Related Symptoms

Symptom / Error

System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly

Main board

PCMCIA slot assembly


PCMCIA slot pin is damaged.

Memory-Related Symptoms

Symptom / Error

Memory count (size) appears different from actual size.


DIMM

Main board

Speaker-Related Symptoms

Symptom / Error

In Windows, multimedia programs, no sound comes from the computer.


See “Sound Check” on page 66

Audio driver

Speaker

Main board

Internal speakers make noise or emit no sound.

See “Sound Check” on page 66

Speaker

Main board

Power Management-Related Symptoms

Symptom / Error

The system will not enter hibernation

The system doesn't enter hibernation mode and four short beeps every minute.

The system doesn’t enter standby mode after closing the LCD

The system doesn't resume from hibernation mode.

The system doesn't resume from standby mode after opening the LCD.

Battery fuel gauge in Windows doesn’t go higher than 90%.

System hangs intermittently.


Keyboard (if control is from the keyboard)

Hard disk drive

Main board

Press Fn+F4 and see if the computer enters hibernation mode.

Touchpad

Keyboard

Hard disk connection board

Hard disk drive

Main board

LCD cover switch

Main board

Hard disk connection board

Hard disk drive

Main board

LCD cover switch

Main board

Remove battery pack and let it cool for 2 hours.

Refresh battery (continue use battery until power off, then charge battery).

Battery pack

Main board

Reconnect hard disk drives.

Hard disk drive connector

Main board

Chapter 4

Peripheral-Related Symptoms

Symptom / Error

System configuration does not match the installed devices.

External display does not work correctly.

USB does not work correctly

Print problems.


Enter BIOS Setup Utility to execute “Load Setup defaults”, then reboot system.

Reconnect hard disk/CD-ROM/diskette drives.

See if there is an error beep. If there is an erro beep, then change main board.

Power off. Then check if RAM CPU BIOS are well-connected.

Press Fn+F5 three times slowly

LCD FPC

LCD inverter

LCD

USB device cable is firmly connected into the USB ports. Test one

USB port each time.

USB socket is firmly secured to the main board.

Main board

Ensure the “Parallel Port” in the “System Devices” of BIOS Setup

Utility is set to Enabled.

Onboard Devices Configuration

Run parallel port test

Printer driver

Printer cable

Printer

Main board

Keyboard/Touchpad-Related Symptoms

Symptom / Error

Keyboard (one or more keys) does not work.

Touchpad does not work.


Reconnect the keyboard cable.

Keyboard

Main board

Reconnect touch pad cable. Modem port is secured to the main board

Touch pad FPC

Audio/Touch pad board

Main board

Modem-Related Symptoms

Symptom / Error

Internal modem does not work correctly.


Ensure the telephone cable is firmly plugged into the telephone wall socket and the modem port of the computer.

Modem phone port is secured to the main board.

modem combo board

Main board

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined

Problems” on page 73.

Chapter 4 71

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1.

Run the diagnostic test for several times to isolate the problem.

2.

If no error is detected, do not replace any FRU.

3.

If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

If an error is detected by the main battery test, see “Check the Power Adapter” on page 64

If an error is detected by the display test, see “Index of Symptom-to-FRU Error Message” on page 69 .

If an error is detected by the floppy disk drive test, see “External Diskette Drive Check” on page 62.

If an error is detected by the keyboard test, see “Keyboard or Auxiliary Input Device Check” on page 63.

72 Chapter 4

Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.

Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).

NOTE: Verify that all attached devices are supported by the computer.

NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power

System Check” on page 63):

1.

Power-off the computer.

2.

Visually check them for damage. If any problems are found, replace the FRU.

3.

Remove or disconnect all of the following devices:

T

Non-Acer devices

T

T

T

T

Printer, mouse, and other external devices

Battery pack

Hard disk drive

DIMM

T

T

CD-ROM/Diskette drive Module

PC Cards

4.

Power-on the computer.

5.

Determine if the problem has changed.

6.

If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7.

If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

T

T

Main board

LCD assembly

Chapter 4 73

74 Chapter 4

Jumper and Connector Locations

Top View

Chapter 5

NOTE: TM290E does not have S-video port and IEEE 1394 port, therefore, No. 8 S-Video Connector and No.

9 IEEE 1394 Connector will not appear on the motherboard.

1-JP12

2-JP7

3-JP2

4-JP1

5-JP10

6-JP6

7-JP5

10-SW1

11-JP8

12-JP11

13-JP15

CPU Socket

FAN Connector

Parallel Port

CRT Connector

LCD Connector

USB Connector (x2)

RJ11/RJ45 Connector

Lid Switch

USB Connector

MDC/MBC Connector

PCMCIA Connector

14-JP20

15-JP23

16-SW3

17-JP18

18-JP17

19-JP13

20-PJP9

21-JPJ21

22-JP22

23-PCN1

MIC in Jack

Headphone out Jack

Wireless Kill Switch

Speakers Connector

Module Connector

Mini PCI Connector

Battery Connector

Keyboard Connector

HDD Connector

DC-In Jack

Chapter 5 75

SW1 Settings (Lid switch)

Function 1

Function 2

Function 3

Function 4

SW3 Settings(Kill Switch)

On

Off

NONE

LCD BACKLIGHT OFF

STAND BY

HIBERNATE

Setting

Setting

Wireless On

Bluetooth On

Wireless Off

Bluetooth Off

76 Chapter 5

Bottom View

24-JP25

25-JP26

So-DIMM Socket

So-DIMM Socket

Chapter 5 77

78 Chapter 5

Chapter 6

FRU (Field Replaceable Unit) List

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 290E series products. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise

Authorization).

Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a

DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.

Chapter 6 79

Exploded Diagram

THE SYSTEM

80 Chapter 6

LOGIC UPPER ASSY

Chapter 6 81

LCD 14.1”

82 Chapter 6

LCD 15”

Chapter 6 83

84

OPTICAL DISC DRIVE MODULE AND COMBO DRIVE MODULE

HDD ASSY

Chapter 6

Adapter

Picture

Battery

Boards

NS

NS

No.

306-THE

SYSTEM

Partname And Description Part Number

ADAPTER - LITEON 65W, 3 PIN, PA-1650-02CA AP.T3503.001

ADAPTER - LITEON 65W, 3 PIN, PA-1650-

02CR

AP.06503.002

ADAPTER - DELTA 65W, 3 PIN, ADP-65DB AP.T2101.001

BATTERY SONY LI-ION 8 CELLS 4300mAH,

US18650G5

BATTERY SAMSUNG LI-ION 8 CELLS

4300mAH, ICR18650-22

BATTERY SONY LI-ION 4 CELLS 2150mAH,

US18650G5

BT.T3504.001

BT.T3506.001

BT.T3504.002

MDC CARD, AMBIT, T60M283 W/CISPR 54.T35V5.001

Cables

NS

254-THE

SYSTEM

MINI PCI WIRELESS BOARD (802.11g), WNC ,

91.RM813.001

LAUNCH BOARD

54.T40V5.001

55.T35V5.001

001-THE

SYSTEM

TOUCHPAD BOARD FFC CABLE WITH

BOARD

LED CABLE

50.T40V5.001

50.T35V5.002

NS MODEM CABLE 50.T35V5.003

Chapter 6 85

Picture

NS

No.

Case/Cover/Bracket Assembly

304-THE

SYSTEM

Partname And Description

POWER CORD US (3Pin)

POWER CORD EC (3Pin)

POWER CORD Aus (3Pin)

POWER CORD UK (3Pin)

POWER CORD SWISS (3Pin)

POWER CORD CHINA (3Pin)

POWER CORD ITALIAN (3Pin)

POWER CORD DEMARK (3Pin)

MIDDLE COVER W/NAME PLATE

303-THE

SYSTEM

LOWER CASE W/O TV OUT & 1394

Part Number

27.T35V5.001

27.T35V5.002

27.T35V5.003

27.T35V5.004

27.T35V5.005

27.T35V5.006

27.T35V5.007

27.T35V5.008

42.T40V5.001

60.T40V5.001

NS DIMM COVER

253-THE

SYSTEM

UPPER CASE W/SPEAKERS

42.T35V5.002

60.T40V5.002

003-LOGIC

UPPER

ASSY

TOUCHPAD SUPPORT BRACKET

NOTE: This item does not include FPC, yet the image here is with FPC.

33.T40V5.001

307-THE

SYSTEM

POWER BUTTON 42.T35V5.003

86 Chapter 6

Picture No.

313-THE

SYSTEM


MINI PCI COVER

Part Number

42.T35V5.022

42.T35V5.005

301-THE

SYSTEM

MDC COVER PLATE

302-THE

SYSTEM

THERMAL PLATE 42.T35V5.007

COMMUNICATION MODULE

NS

CPU

NS

ANTENNA SET

INTEL BANIAS-CELERON 1.2G 512K (PGA)

INTEL BANIAS-CELERON 1.3G 512K (PGA)

50.T35V5.015

KC.BC001.12G

KC.BC001.13G

HDD/ Hard Disk Drive

004-HDD

ASSY

HDD 20GB 2.5 IN. 4200RPM TOSHIBA

NEPTUNEV20 MK2023GAS

HDD 20G 2.5 IN. 4200RPM HGST MORAGA

IC25N020ATMR04-0 08K0632 F/W:AD0A


IC25N020ATMR04-0 08K0910 F/W:AD0A

HDD 30GB/2.5 IN./4200RPM/TOSHIBA

NEPTUNE MK3021GAS

HDD 30G 2.5 IN. 4200RPM FJV MHT2030AT

HDD 40GB 2.5 IN. 4200RPM HGST MORAGA

IC25N040ATMR04-0 08K0633 FW AD0A


NEPTUNE MK4021GAS

HDD 40G 2.5 IN. 5400RPM SEAGATE

NEPTUNE ST94011A (5400rpm) F/W CODE

3.05


HTS548040M9AT00

KH.02004.001

KH.02007.006

KH.03007.005

KH.33004.001

KH.03006.004

KH.04007.009

KH.34004.001

KH.04001.009

KH.04007.005

Chapter 6 87

Keyboard

Picture No.

001-HDD

ASSY



IC25N060ATMR04-0 08K0634 F/W :AD0A

HDD 60GB/2.5 IN./5400RPM/TOSHIBA TRITON

MK6022GAX


NEPTUNE MK6021GAS

HDD 60GB 2.5 IN. 5400RPM HGST MORAGA

HTS548060M9AT00 08K0638

HDD ESD PLATE ASSY

Part Number

KH.06007.006

KH.06004.001

KH.36004.001

KH.06007.003

33.T35V5.004

002-HDD

ASSY

HDD CARRIER SUB ASSY

NS KEYBOARD ZIPPY ARABIC

60.T35V5.009

KB.T350C.018

KEYBOARD BELGIUM

KEYBOARD BRAZILIAN PORTUGUESE

KEYBOARD CANADIAN FRENCH

KEYBOARD CHINESE

KEYBOARD CZECH

KEYBOARD DANISH

KEYBOARD FRENCH

KEYBOARD GERMAN

KEYBOARD HUNGAIAN

KEYBOARD ZIPPY ITALIAN

KEYBOARD NORWAY

KEYBOARD PORTUGUESE

KEYBOARD RUSSIAN

KEYBOARD SPANISH

KEYBOARD SWEDEN

KEYBOARD SWISS/G

KEYBOARD THAI

KEYBOARD TURKISH

KEYBOARD UK

KEYBOARD US INTERNATIONAL

KEYBOARD GREEK

KB.T350C.009

KB.T350C.019

KB.T350C.020

KB.T350C.001

KB.T350C.012

KB.T350C.017

KB.T350C.007

KB.T350C.004

KB.T350C.013

KB.T350C.006

KB.T350C.016

KB.T350C.011

KB.T350C.014

KB.T350C.010

KB.T350C.015

KB.T350C.008

KB.T350C.003

KB.T350C.022

KB.T350C.005

KB.T350C.002

KB.T350C.021

LCD

88 Chapter 6

Picture No.

LCD 14.1

AND LCD

15.0


ASSY LCD MODULE 14.1" XGA AU (B141XN04

V.25AXXX)

Part Number

6M.T40V5.011

001-LCD

14.1 AND

LCD 15.0

ASSY LCD MODULE 14.1" XGA CMO (N141X6-

L01)

ASSY LCD MODULE 14" XGA TOPPOLY

(TD141TGCB1)

ASSY LCD MODULE 15" AU (B150XG02-V1)


ASSY LCD MODULE 15" HITACHI

(TX38D81VC1CAB) REV.B

ASSY LCD MODULE 15" LG (LP150X08-A5)

ASSY LCD MODULE 15" AU (B150PG01)

ASSY LCD MODULE 14.1" XGA AU (B141XN04

V.25AXXX) W/WIRELESS

ASSY LCD MODULE 14.1" XGA CMO (N141X6-

L01) W/WIRELESS

ASSY LCD MODULE 14" XGA TOPPOLY

(TD141TGCB1) W/WIRELESS


W/WIRELESS


W/WIRELESS

ASSY LCD MODULE 15" HITACHI

(TX38D81VC1CAB) REV.B W/WIRELESS

ASSY LCD MODULE 15" LG (LP150X08-A5)

NEW W/WIRELESS

ASSY LCD MODULE 15" AU (B150PG01) W/

WIRELESS

LCD 14.1" XGA AU (B141XN04 V.25AXXX)

6M.T40V5.012

6M.T40V5.013

6M.T40V5.014

6M.T40V5.015

6M.T40V5.016

6M.T40V5.017

6M.T40V5.018

6M.T40V5.021

6M.T40V5.022

6M.T40V5.023

6M.T40V5.024

6M.T40V5.025

6M.T40V5.026

6M.T40V5.027

6M.T40V5.028

LK.14105.005

LCD 14.1" XGA CMO (N141X6-L01)

LCD 14" XGA TOPPOLY (TD141TGCB1)

LCD 15" XGA AU (B150XG02-V1)


LCD 15" XGA HITACHI (TX38D81VC1CAB)

REV.B

LCD 15" XGA LG (LP150X08-A5)

LCD 15" SXGA AU (B150PG01)

LCD 14.1" XGA AU (B141XN04 V.25AXXX)

LCD 14.1" XGA CMO (N141X6-L01)

LCD 14" XGA TOPPOLY (TD141TGCB1)


LK.1410D.001

LK.1410I.001

LK.15005.004

LK.15005.001

LK.15004.006

LK.15008.012

LK.15005.002

LK.14105.005

LK.1410D.001

LK.1410I.001

LK.15005.004

Chapter 6 89

Main Board

90

Picture No.

008-LCD

14.1 AND

LCD 15.0



LCD 15" XGA HITACHI (TX38D81VC1CAB)

REV.B

LCD 15" XGA LG (LP150X08-A5)

LCD 15" SXGA AU (B150PG01)

LCD INVERTER

Part Number

LK.15005.001

LK.15004.006

LK.15008.012

LK.15005.002

19.T40V5.001

005-LCD

14.1 AND

LCD 15.0

LCD PANEL WITH LOGO (W/ANTENNA) 60.T35V5.013

60.T35V5.006

60.T35V5.007

004-LCD

14.1 AND

LCD 15.0

LCD BEZEL -14"

LCD BEZEL -15"

003-LCD

14.1 AND

LCD 15.0

LCD BRACKET L14"

LCD BRACKET L15"

002-LCD

14.1 AND

LCD 15.0

LCD BRACKET R14"

LCD BRACKET R15"

006-LCD

14.1 AND

LCD 15.0

NS

LCD WIRE CABLE - 14.1" AU

LCD WIRE CABLE - 14.1" CMO

LCD WIRE CABLE - 14" TOPPOLY

LCD WIRE CABLE - 15" AU

LCD WIRE CABLE - 15" HITACHI

LCD WIRE CABLE - 15" LG

LCD COAXIAL CABLE - 15" AU

LCD RUBBER

NS LCD SCREW PAD-LOW

33.T35V5.006

33.T35V5.008

33.T35V5.007

33.T35V5.009

50.T40V5.002

50.T40V5.003

50.T40V5.004

50.T40V5.005

50.T40V5.006

50.T40V5.007

50.T40V5.008

47.T35V5.001

47.T35V5.002

Chapter 6

Picture No.

251-THE

SYSTEM


MAINBOARD W/ PCMCIA SLOT, W/O TV OUT,

1394

Part Number

LB.T4002.001

THE

SYSTEM

PCMCIA SLOT 22.T35V5.001

HEATSINK

305-THE

SYSTEM

THERMAL MODULE 60.T40V5.003

Memory

Optical Drive

NS MEMORY DDR333 256MB INFINEON

HYS64D32020GD-6-B (.14u)

MEMORY DDR333 512MB INFINEON

HYS64D64020GBDL-6-B (.14u)

MEMORY DDR333 128MB INFINEON

HYS64D16000GDL-6-B (.14u)

MEMORY DDR333 256MB MICRON

MT8VDDT3264HDG-335C3 (.13u)

MEMORY DDR333 128MB NANYA

NT128D64SH4BBGM-6K (.14u)

MEMORY DDR333 256MB NANYA

NT256D64SH8BAGM-6K (.14u)

KN.25602.009

KN.51202.007

KN.12802.006

KN.25604.009

KN.12803.008

KN.25603.009

ODD

MODULE

AND

COMBO

DRIVE

MODULE

CD-ROM MODULE 24X QSI SCR-242

CD-ROM MODULE 24X TEAC CD-224E-C85

DVD-ROM MODULE 8X QSI SDR-083

DVD-ROM MODULE 8X TOSHIBA SD-C2612

DVD/CDRW COMBO MODULE 24X LITEON

LSC024082K

DVD/CDRW COMBO MODULE 24X QSI SBW-

242C

6M.T35V5.002

6M.T35V5.003

6M.T35V5.004

6M.T40V5.001

6M.T35V5.006

6M.T40V5.002

DVD/CDRW COMBO MODULE 24X KME

UJDA750

6M.T35V5.008

DVD-DUAL MODULE 4X - HLDS GWA-4040N 6M.T40V5.003

DVD-DUAL MODULE 4X- TOSHIBA SD-R6372 6M.T40V5.004

DVD-SUPER MULTI MODULE - PANASONIC

UJ-820B

6M.T40V5.005

Chapter 6 91

Picture

MISCELLANEOUS

No.

001-ODD

MODULE

AND

COMBO

DRIVE

MODULE


CD-ROM DRIVE 24X QSI SCR-242

Part Number

KD.24X03.001

005-ODD

MODULE

AND

COMBO

DRIVE

MODULE

CD-ROM DRIVE 24X TEAC CD-224E-C85

DVD-ROM DRIVE 8X QSI SDR-083

DVD-ROM DRIVE 8X TOSHIBA SD-C2612

DVD/CDRW COMBO DRIVE 24X LITEON

LSC024082K

DVD/CDRW COMBO DRIVE 24X QSI SBW-

242C

DVD/CDRW COMBO DRIVE 24X KME

UJDA750

DVD-DUAL DRIVE 4X - HLDS GWA-4040N

DVD-DUAL DRIVE 4X- TOSHIBA SD-R6372

DVD-SUPER MULTI DRIVE - PANASONIC UJ-

820B

KD.24X06.002

KV.08X03.001

TBD

KO.T2109.001

TBD

KO.24X06.002

KU.0040D.004

KU.00401.001

KU.00407.002

CD-ROM BEZEL FOR QSI

CD-ROM BEZEL FOR TEAC

DVD-ROM BEZEL FOR QSI

DVD-ROM BEZEL FOR TOSHIBA

DVD/CDRW COMBO BEZEL FOR LITEON

DVD/CDRW COMBO BEZEL FOR QSI

DVD/CDRW COMBO BEZEL FOR KME

DVD-DUAL BEZEL FOR HLDS

42.T35V5.009

42.T35V5.010

42.T35V5.011

42.T35V5.012

42.T35V5.013

42.T35V5.014

42.T35V5.015

42.T40V5.002

DVD-DUAL BEZEL FOR TOSHIBA 42.T40V5.003

DVD-SUPER MULTI BEZEL FOR PANASONIC 42.T40V5.004

OPTICAL DEVICE HOLDER 60.T35V5.004

33.T35V5.003

004-ODD

MODULE

AND

COMBO

DRIVE

MODULE

251-ODD

MODULE

AND

COMBO

DRIVE

MODULE

OPTICAL DEVICE BRACKET

OPTICAL DEVICE BOARD 55.T35V5.002

NS RUBBER FOOT 47.T35V5.003

92 Chapter 6

Picture

POINTING DEVICE

NS

NS

No.


RUBBER FOOT(SMALL)

LCD LATCH W/SPRING

007-LOGIC

UPPER

ASSY

TOUCHPAD

Part Number

47.T35V5.004

6K.T35V5.002

56.T35V5.001

Speaker

NS SPEAKER R & L 6K.T35V5.001

Screws

NS

NS

NS

NS

NS

NS

NS

NS

NS

NS

NS

NS

NS

NS

NS

NS

NS

SCREW BTP M1,7 x 3.5ZS

SCREW BTP M2 x 4 ZS

SCREW D-SUB NUT

SCREW M1.7 x 2.5ZS

SCREW M2 x 6 (B) & NI

SCREW M2 x 10 (B)

SCREW M2 x 2.3 (NL)

SCREW M2 x 3 (NL)

SCREW M2 x 4 (B)

SCREW M2 x 6 (NL)

SCREW M2.5 x 1.1 (NL)

SCREW M2.5 x 15 (NL)

SCREW M2.5 x 3 (NL)

SCREW M2.5 x 3 (NL) -up

SCREW M2.5 x 4 (NL)

SCREW M2.5 x 6 (NL)

SCREW M3 x 4 (NL)

86.T35V5.001

86.T35V5.002

86.T35V5.003

86.T35V5.004

86.T35V5.005

86.T35V5.006

86.T35V5.007

86.T35V5.008

86.T35V5.009

86.T35V5.010

86.T35V5.011

86.T35V5.012

86.T35V5.013

86.T35V5.014

86.T35V5.015

86.T35V5.016

86.T35V5.017

Chapter 6 93

Appendix A

Model Definition and Configuration

TravelMate 290 Series

Model

Number

292EXC/

292EFXC

292EXCi

292ELCi

292ELMi

292EFX

292EFXCi

CPU

ICP-M1.3G

ICP-M1.3G

ICP-M1.3G

ICP-M1.3G

ICP-M1.3G

ICP-M1.3G

LCD

14.1 XGA

14.1 XGA

15.0 XGA

15.0 XGA

14.1 XGA

14.1 XGA

ODD

24x

CDRW+DVD

24x

CDRW+DVD

24x

CDRW+DVD

2x DVD-Dual

24xCD-ROM

24x

CDRW+DVD

Memory

1x256M

1x 256M

1x256M

1x256M

1x256M

1x256M

HDD

(GB)

30GB

30GB

30GB

30GB

30GB

30GB

WLAN

N

11.b

11.b

11b

N

11b

Appendix A 94

Appendix B

Test Compatible Components

This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows

®

XP Home, Windows

®

XP Pro environment.

Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

Regarding configuration, combination and test procedures, please refer to the TravelMate 290E series

Compatibility Test Report released by the Acer Mobile System Testing Department.

Appendix B 95

Microsoft

®

Windows

®

XP Home Environment Test

Item

Display

Modem

I/O Peripheral

IO - Printer

I/O - Mouse (PS/2)

I/O - Mouse (USB)

I/O - Mouse (COM)

I/O - Keyboard (PS/2)

I/O - Keyboard (USB)

ViewSonic 17PS

Philips Brilliance 107

Multiscan G200

3Com 56K Voice Fax Modem

Specifications

ESPON Epson Color 740

HP Laster Jet 2100 (R)

HP LasterJet 5P (IR)

HP DeskJet 500C

HP DeskJet 3820

Microsoft IntelliMouse TrackBall

Microsoft Serial-Mouse

Microsoft IntellMouse 1.1 A

Microsoft IntelliMouse Explorer (optical)

Microsoft IntelliPoint (wireless)

Logitech Mouse-Man

Logitech Home mouse

Logitech TrackMan Marble FX

Logitech Cordless Mouse Pro (wireless)

Logitech TrackMan Live (wireless)

Logitech Cordless Mouse Man Wheel

Lotitech M-S48a

Logitech Mouse-Man (MCV-46)

Microsoft IntelliMouse Explorer(Optical)

Microsoft Wireless IntelliMouse Explorer

Microsoft IntelliMouse Explorer 3.0

Microsoft TrackBall Explorer

Loeitech M-UA34


Logitech Cordless Mouse Man Optical

Logitech Mini Optical Mouse

Logitech Mouse Man Traveler

Logitech Cordless Optical Track Man

Logitech MouseMan Dual Optical

BTC Optic Mouse

Microsoft IntelliPoint (Wireless)

Microsoft Home mouse



Logitech M-M43

Logitech TrackMan Portable Mouse

Microsoft MS Windows 95

Microsoft Natural

Microsoft Natural Pro

Chicony USB Keyboard

Logitech Logitech Cordless Keyboard/Mouse

Microsoft Natural


96 Appendix B

Item

I/O - Speaker (USB)

I/O - Speaker (SPDIF)

I/O - Joystick

I/O - SCSI

I/O - USB (Camera)

I/O - USB (HUB)

I/O - Scanner

I/O - 1394 Device

I/O - 802.11b Device

PCMCIA Card

LAN Card

Modem Card

Appendix B

Specifications

Philips DS350 Speaker

Panasonic EAB-MPC57USB

Creative Desktop Theater 5.1

YAMAHA YAMAHA TSS-1

Toshiba

IBM SCS 1.5G HDD

Plextor SCSI CD-R

Plextor SCSI CD-ROM

Roich SCSI CD-RW

Kodak DVC300

Intel PC Camera Pro Pack

Ricoh ROC 5300

Logitech Quick Cam Pro 3000

BELKIN Express Bus HUB

D-LINK HUB

D-Link Ethernet Adapter

Skywell Magic TopLAN Ethernet Adapter

Adapter Xhub+

Logitech Page Scan Pro Pack

NEC Full Color Image Scanner

Mustek Scanner 1200sp

FUJITSU DYNA MO 640

Sony DCR-RTV20 Digital Camera

VST FireWire Hand Drive

3Com Wireless AP (3CRW737A)

Cisco Cisco Wireless AP (AIR-PCM340)

Toshiba BT Modem

3Com Ethernet III Card (3C589B)

3Com 10/100 Lan CardBus with XJACK connector (3CXFE575CT)

3Com 10/100 Lan CardBus (3CCFE575BT)

3Com 32bit CardBus 10/100 BASE-TX (3C575-TX)

3Com TokenLink Velocity 16/4

3Com 10/100 CardBus with XJACK Connector (3CXFE575BT)

3Com Megahertz 10/100 Lan CardBus (3CCFE575CT)

3Com Fast Ethernet 10/100 BASE-TX (3CCFE575CT-D)

ActionTec Data Link 56K PC Card Fax Modem (MDV9012-01)

IBM Ethernet Card

IBM Token Ring Card

TDK Network Flyer CardBus 100BaseTX/10BaseT (LAK-CB100AX)

TDK LAN Flyer (LAK-CB100AX)

USRobotics Megahertz 128M ISDN

Xircom 32bit CardBus Ethernet 10/100 (CBE-100)

Xircom CreditCard Ethernet 10/100 (CEB3B-100TX)

LINKSYS Ethernet Card

3Com Megahertz 56K Modem (XJ2560)

3Com 56K Global Modem PC Card (3CCM156B)

3Com WinModem PC Card with XJACK Connector (3CXM356)

3Com U.S.Robotics 56KWinmodem(Model:3013)

DELL Data/Fax Modem 2400/9600bps(24/96)

DELL Data/Fax Modem 14400/14400bps(14.4)

97

98

Combo Card

SCSI Card

Storage Card

Item

Wireless LAN/Bluetooth Card

USB 2.0 PCMCIA Card

Other

Specifications

DELL Data/Fax Modem 28.8Kbps/14.4Kbps(V.34XJ)

EXP Fax/Data modem 9600/2400

Robotics WorldPort 14400 Fax/Data modem

USRobotics Megahertz 56K Modem (XJ5560)

USRobotics Upgradeable 33.6K Modem (SP1336)

Xircom RealPort Modem56 (RM56V1)

Xircom 32bit CardBus Modem56 WinGlobal (CBM56WG)

New Media 33.6 Netsurfer

56K+Fax Gold Card Multi-Function Card

BLASTER Modem 56K Flash56 PCMCIA(D15610)

3Com Ethernet III LAN+33.6K Modem (3C562C/3C563C)

3Com Ethernet III LAN+33.6K Modem (3C562D/3C563D)

3Com 10/100 Lan+56K Modem (3CCFEM556)

3Com 10/100 CardBus Lan+56K Modem (3CCFEM656B)

Olicom GoCard Ethernet+33.6K Modem

Xircom CreditCard Ethernet+33.6K Modem

Xircom CreditCard Ethernet 10/100 + Modem56

Xircom RealPort Card Ethernet 10/100+56K Modem(RBEM56G-100)

Xircom Ethernet 10/100+Modem 56K (RBEM56G-100)

Adaptec SlimSCSI 36bit (1480A) CardBus UltraSCSI

Adaptec SlimSCSI 16 bits (1460B)

Fujitsu SRAM Card

Pretec MPEG-I Card

Margi MPEG-II Card

Pretec 8M/16M Flash Card

Kingston Flash Card 64MB

Feiya Smart Media Flash Memory Card To PCMCIA (32MB)

Feiya Compact Flash Card (32MB)

Iomega Clik! PC Card 40MB

Toshiba Microdriver 2G HDD


IBM Microdriver 1G

Panasonic Secure Digital 8/16/32/64/128/256/512M

Toshiba Secure Digital 8/16/32/64/128M

Toshiba SmartMedia 2/4/8/16/32/64/128/2 5V/4 5V

Samsung SmartMedia 8/16/32/64/128

SanDisk Secure Digital 16/128M

Cisco AIR PCM-340 wireless lan card

3Com Airconnect 3CRWE 737A wireless lan card

Toshiba Bluetooth PCMIA Card

Orinoco Wireless PC Card (GOLD)

Dell TureMobile 1170 AP

SMC EZ Connect 802.11a Wireless Cardbus adapter (SMC2735W)

Intel PRO/Wireless 5000 CardBus LAN Adapter (WCB5000AM)

Adaptec USB2.0 Connect CardBus Card (AUA-1420)

Socket Serial I/O Card

DELL Audio Card

DELL IEEE-1394a PC Card for PC System

Toshiba PC Card Fingerprint Reader

Nokia Nokia PCMCIA Phonecard

Appendix B

Microsoft

®

Windows

®

XP Pro Environment Test

Item

Display

Modem

I/O Peripheral

IO - Printer

I/O - Mouse (PS/2)

I/O - Mouse (USB)

I/O - Mouse (COM)

I/O - Keyboard (PS/2)

I/O - Keyboard (USB)

ViewSonic 17PS

Philips Brilliance 107

Multiscan G200

3Com 56K Voice Fax Modem

Specifications

ESPON Epson Color 740

HP Laster Jet 2100 (R)

HP LasterJet 5P (IR)

HP DeskJet 500C

HP DeskJet 3820

Microsoft IntelliMouse TrackBall


Microsoft IntellMouse 1.1 A

Microsoft IntelliMouse Explorer (optical)

Microsoft IntelliPoint (wireless)

Logitech Mouse-Man

Logitech Home mouse

Logitech TrackMan Marble FX

Logitech Cordless Mouse Pro (wireless)

Logitech TrackMan Live (wireless)


Lotitech M-S48a


Microsoft IntelliMouse Explorer(Optical)

Microsoft Wireless IntelliMouse Explorer

Microsoft IntelliMouse Explorer 3.0

Microsoft TrackBall Explorer

Loeitech M-UA34


Logitech Cordless Mouse Man Optical

Logitech Mini Optical Mouse

Logitech Mouse Man Traveler

Logitech Cordless Optical Track Man

Logitech MouseMan Dual Optical

BTC Optic Mouse

Microsoft IntelliPoint (Wireless)

Microsoft Home mouse



Logitech M-M43

Logitech TrackMan Portable Mouse

Microsoft MS Windows 95

Microsoft Natural


Chicony USB Keyboard

Logitech Logitech Cordless Keyboard/Mouse

Microsoft Natural


Appendix B 99

100

Item

I/O - Speaker (USB)

I/O - Speaker (SPDIF)

I/O - Joystick

I/O - SCSI

I/O - USB (Camera)

I/O - USB (HUB)

I/O - Scanner

I/O - 1394 Device

I/O - 802.11b Device

PCMCIA Card

LAN Card

Modem Card

Specifications

Philips DS350 Speaker

Panasonic EAB-MPC57USB

Creative Desktop Theater 5.1

YAMAHA YAMAHA TSS-1

Toshiba

IBM SCS 1.5G HDD

Plextor SCSI CD-R

Plextor SCSI CD-ROM

Roich SCSI CD-RW

Kodak DVC300

Intel PC Camera Pro Pack

Ricoh ROC 5300

Logitech Quick Cam Pro 3000

BELKIN Express Bus HUB

D-LINK HUB

D-Link Ethernet Adapter

Skywell Magic TopLAN Ethernet Adapter

Adapter Xhub+

Logitech Page Scan Pro Pack

NEC Full Color Image Scanner

Mustek Scanner 1200sp

FUJITSU DYNA MO 640

Sony DCR-RTV20 Digital Camera

VST FireWire Hand Drive

3Com Wireless AP (3CRW737A)

Cisco Cisco Wireless AP (AIR-PCM340)

Toshiba BT Modem

3Com Ethernet III Card (3C589B)

3Com 10/100 Lan CardBus with XJACK connector (3CXFE575CT)

3Com 10/100 Lan CardBus (3CCFE575BT)

3Com 32bit CardBus 10/100 BASE-TX (3C575-TX)

3Com TokenLink Velocity 16/4

3Com 10/100 CardBus with XJACK Connector (3CXFE575BT)

3Com Megahertz 10/100 Lan CardBus (3CCFE575CT)

3Com Fast Ethernet 10/100 BASE-TX (3CCFE575CT-D)

ActionTec Data Link 56K PC Card Fax Modem (MDV9012-01)

IBM Ethernet Card

IBM Token Ring Card

TDK Network Flyer CardBus 100BaseTX/10BaseT (LAK-CB100AX)

TDK LAN Flyer (LAK-CB100AX)

USRobotics Megahertz 128M ISDN

Xircom 32bit CardBus Ethernet 10/100 (CBE-100)

Xircom CreditCard Ethernet 10/100 (CEB3B-100TX)

LINKSYS Ethernet Card

3Com Megahertz 56K Modem (XJ2560)

3Com 56K Global Modem PC Card (3CCM156B)

3Com WinModem PC Card with XJACK Connector (3CXM356)

3Com U.S.Robotics 56KWinmodem(Model:3013)

DELL Data/Fax Modem 2400/9600bps(24/96)

DELL Data/Fax Modem 14400/14400bps(14.4)

Appendix B

Combo Card

SCSI Card

Storage Card

USB 2.0 PCMCIA Card

Other

Item

Wireless LAN/Bluetooth Card

Specifications

DELL Data/Fax Modem 28.8Kbps/14.4Kbps(V.34XJ)

EXP Fax/Data modem 9600/2400

Robotics WorldPort 14400 Fax/Data modem

USRobotics Megahertz 56K Modem (XJ5560)

USRobotics Upgradeable 33.6K Modem (SP1336)

Xircom RealPort Modem56 (RM56V1)

Xircom 32bit CardBus Modem56 WinGlobal (CBM56WG)

New Media 33.6 Netsurfer

56K+Fax Gold Card Multi-Function Card

BLASTER Modem 56K Flash56 PCMCIA(D15610)

3Com Ethernet III LAN+33.6K Modem (3C562C/3C563C)

3Com Ethernet III LAN+33.6K Modem (3C562D/3C563D)

3Com 10/100 Lan+56K Modem (3CCFEM556)

3Com 10/100 CardBus Lan+56K Modem (3CCFEM656B)

Olicom GoCard Ethernet+33.6K Modem

Xircom CreditCard Ethernet+33.6K Modem

Xircom CreditCard Ethernet 10/100 + Modem56

Xircom RealPort Card Ethernet 10/100+56K Modem(RBEM56G-100)

Xircom Ethernet 10/100+Modem 56K (RBEM56G-100)

Adaptec SlimSCSI 36bit (1480A) CardBus UltraSCSI

Adaptec SlimSCSI 16 bits (1460B)

Fujitsu SRAM Card

Pretec MPEG-I Card

Margi MPEG-II Card

Pretec 8M/16M Flash Card

Kingston Flash Card 64MB

Feiya Smart Media Flash Memory Card To PCMCIA (32MB)

Feiya Compact Flash Card (32MB)

Iomega Clik! PC Card 40MB



IBM Microdriver 1G

Panasonic Secure Digital 8/16/32/64/128/256/512M

Toshiba Secure Digital 8/16/32/64/128M

Toshiba SmartMedia 2/4/8/16/32/64/128/2 5V/4 5V

Samsung SmartMedia 8/16/32/64/128

SanDisk Secure Digital 16/128M

Cisco AIR PCM-340 wireless lan card

3Com Airconnect 3CRWE 737A wireless lan card

Toshiba Bluetooth PCMIA Card

Orinoco Wireless PC Card (GOLD)

Dell TureMobile 1170 AP

SMC EZ Connect 802.11a Wireless Cardbus adapter (SMC2735W)

Intel PRO/Wireless 5000 CardBus LAN Adapter (WCB5000AM)

Adaptec USB2.0 Connect CardBus Card (AUA-1420)

Socket Serial I/O Card

DELL Audio Card

DELL IEEE-1394a PC Card for PC System

Toshiba PC Card Fingerprint Reader

Nokia Nokia PCMCIA Phonecard

Appendix B 101

102 Appendix B

Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all of Acer's Notebook, Desktop and

Server models including:

T

T

T

T

Service guides for all models

User's manuals

Training materials

Bios updates

T

T

Software utilities

Spare parts lists

T

TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.

Also contained on this website are:

T

Detailed information on Acer's International Traveler's Warranty (ITW)

T

T

Returned material authorization procedures

An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C 103

104 Appendix C

Index

I

A

B

AC Adapter 31

AFLASH Utility 42

Battery Pack 47

BIOS Setup Utility 33

BIOS Utility 33

Basic System Settings 35

Navigating 33

Startup Configuration 38

System Information 34

System Security 34, 41

D

DIMM external 48 removing 48

Disassembly

Battery Pack 46

CD-ROM/DVD-ROM Module 51

Floppy Disk Drive 57

Machine 43

Procedure Flowchart 45

E

Error Symptom-to-Spare Part Index 67

External CD-ROM Drive Check 62

F

Features 1

Flash Utility 42

Floppy Disk removing the 57

FRU (Field Replaceable Unit) List 79

Intermittent Problems 72

J

Jumper and Connector Locations 75

Top View 75

Bottom View 77

K

Keyboard or Auxiliary Input Device Check 63

Index

M

Machine Disassembly 43

Memory Check 63

Model Definition 94

Modem Combo Card external 49

O

Online Support Information 103

P

Panel

Bottom 11

Power System Check

Battery Pack 65

Power Adapter 64, 65

R

RMA 79

S

System Check Procedures 62

System Diagnostic Diskette 42

System Utilities 33

System Utility Diskette 42

T

Temperature 32

Test Compatible Components 95

Touchpad Check 65

Troubleshooting 61

U

Undetermined Problems 73 utility

BIOS 33

W

Windows 2000 Environment Test 96

105

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