BT Freelance 501 User Guide

Freelance 501 – Edition 3 – 10.07.06 – 7557

User Guide

BT FREELANCE 501


This User Guide provides you with all the information you need to get the most from your phone.

Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages.

Need help?

If you have any problems setting up or using your

BT Freelance 501, contact the Helpdesk on 0870 605 8047 or email [email protected]. Alternatively, you may find the answer in ‘Help’ at the back of this guide.

Got everything?

•

BT Freelance 501 handset

•

BT Freelance 501 base

•

2 x AAA NiMH rechargeable batteries

•

Mains power adaptor

(item code 022072)

•

Telephone line cord

If you have purchased a

BT Freelance 501 multiple pack you will also have the following for each handset:

•

BT Freelance 501 additional handset

•

BT Freelance 501 charger

•

2 x AAA NiMH rechargeable batteries

•

Mains power adaptor for charger (item code 028772)

IMPORTANT This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

Call the Helpline on 0870 605 8047 or email [email protected]


In this guide

Getting started

Setting up the base/handset. . 4

BT Freelance 501 multiple pack owners only . . . . . . . . . 6

Getting to know your phone

Handset buttons . . . . . . . . . 8

Base buttons and LEDs . . . . 10

Using the phone

Switching the handset on/off. . 12

Make an external call . . . . . . 12

Preparatory dialling . . . . . . . 12

End a call . . . . . . . . . . . . . . . 12

Receiving calls . . . . . . . . . . . 12

Earpiece volume. . . . . . . . . . 13

Secrecy . . . . . . . . . . . . . . . . 13

Key lock on/off . . . . . . . . . . . 13

Redial . . . . . . . . . . . . . . . . . 14

Direct access memory . . . . . 15

Phone settings . . . . . . . . . . 21

Using the answering machine

Switch on/off . . . . . . . . . . . . 23

Listening to your messages via the base . . . . . . . . . . . . . 24

Listening to your messages via the handset . . . . . . . . . . 25

Outgoing messages . . . . . . . 26

Answer delay . . . . . . . . . . . . 28

Message alert beeps. . . . . . . 29

Remote access . . . . . . . . . . . 29

Using additional handsets

Registering handsets . . . . . . 31

Internal calls. . . . . . . . . . . . . 32

Paging . . . . . . . . . . . . . . . . . 33

Transferring calls . . . . . . . . . 33

3-Way conference call . . . . . 34

Help . . . . . . . . . . . . . . . . . . 35

Using the phonebook

Store a phonebook number . 16

Dial a phonebook number . . 17

Delete a phonebook number . 17

General information

Safety . . . . . . . . . . . . . . . . . 36

Guarantee . . . . . . . . . . . . . . 37

Technical information . . . . . 38

Caller Display and the calls list

View/dial a calls list number. . 18

Delete calls list numbers . . . 19

Copy a calls list number to the phonebook. . . . . . . . . 19

Call Waiting . . . . . . . . . . . . . 20

Speak to a second caller . . . . 20

3


4

Getting started

Handset range

The strength of the handset signal depends on where you position the base. The BT Freelance

501 has a range of up to

300 metres outdoors when there is a clear line of sight between the base and the handset. When there is no clear line of sight between the base and the handset, eg.

base indoors and handset either indoors or outdoors, the range could be reduced to up to 50 metres. Thick stone walls can severely affect the range.

Signal strength

The icon on your handset indicates when you are in range.

When it flashes, you are out of range. When you move out of range of the base, you will hear the out of range tone. This tone is repeated until you move back into range. If you do not move back into range the call may be disconnected.

If you have purchased a BT Freelance

501 multiple pack please follow instructions A and B.

A Location

You need to place your BT Freelance

501 close enough to a mains power and telephone wall socket so that the cables will reach.

Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Do not place your

BT Freelance 501 in the bathroom or other humid areas.

Setting up the base and handset

1. At the base: Plug the power adaptor

and telephone cable into the relevant sockets on the underside of the base.

Telephone cable

Power cable



Getting started 5

2. Plug the power adaptor into the mains wall socket and switch the power on.

When connected correctly, you will hear a confirmation tone and the green

Power/In Use light will come on.

Your BT Freelance 501 answering machine will announce the current answer setting and outgoing message

“Answer On. Hello your call cannot be taken at the moment, please leave your

message after the tone”.

3. At the handset: Place the battery ribbon

in the base of the battery compartment.

Insert the 2 x AAA rechargeable batteries supplied observing the polarity

(+ and –) markings. Then slide the battery compartment cover into place.

-----------

will flash in the display while the handset searches for the base.

When the handset links with the base, the display will go into standby mode:

Handset number

EXT

INT

IMPORTANT

The base station must be plugged into the mains power socket at all times.

Do not connect the telephone line at the telephone wall socket until the handset is fully charged.

Battery symbols

– Battery fully charged

– Battery half charged

– Battery low

Time

Battery low warning

If the battery charge becomes low during a call you will hear a warning beep every minute to alert you.If the battery runs out, your call will be disconnected.

You will need to recharge the handset before using it again.

For more information, see ‘Battery performance’ on the next page.



6 Getting started

Battery performance

To keep your batteries in the best condition, leave the handset off the base for a few hours at a time.

Running the batteries right down at least once a week will help them last as long as possible.

The charge capacity of rechargeable batteries will reduce with time as they wear out, giving the handset less talk/standby time. Eventually they will need to be replaced.

New batteries are available from the BT

Freelance 501 Helpline on 0870 605 8047 .

After charging your handset for the first time, subsequent charging time is about 6–8 hours a day. Batteries and handset may become warm during charging, this is normal.

Talk/Standby time

In ideal conditions, the handset batteries should give up to 10 hours talk time or up to 250 hours standby on a single charge. Note that new batteries do not reach full capacity until they have been in normal use for several days.

4. Place the handset in the base to charge, the red charging light on the base comes on, you hear a beep tone and the icon begins scrolling in the handset display.

You should charge the handset for at least 24 hours on first charge.

5. Once fully charged, plug the telephone line cord into the telephone wall socket.

B BT Freelance 501 multiple pack owners only

For each additional handset:

You need to place your BT Freelance 501 charger close enough to a mains power socket so that the cable will reach.

1. Plug the power adaptor cable into the underside of the charger.

2. Plug the power adaptor into the mains wall socket and switch the power on.

3. Place the battery ribbon in the base of the battery compartment. Insert the 2 x AAA rechargeable batteries supplied observing the polarity (+ and -) markings. Then slide the battery compartment cover into place.



Getting started 7

4. Place the handset in the charger and charge the handset for at least 24 hours. The red Charging light on the charger comes on and the begins to scroll.

icon

Set the day and time

To set the day and time so that the correct day and time is added to received answering machine messages, see ‘Phone Settings’, on page 21.

If you subscribe to a Caller Display service, the first call received by your product will set the date and time but you will need to set the day yourself.

BT Freelance 501

Additional handset

Your BT Freelance 501 handsets are the same, so instructions throughout this guide apply to both.

Handset numbers

Once registered with the base, each handset will display its handset number, 1, 2, 3, 4 and 5 respectively.

Your BT Freelance 501 is ready for use



8

Getting to know your phone

Handset buttons

Clear/Secrecy

During a call, press to stop your caller

hearing you, page 13.

Use to delete characters.

Use to delete Calls list and Redial list

entries, pages 19 and 14.

Store

In standby mode, press and hold to

enter programming mode.

In programming mode, press to confirm a setting.

Scroll up

During a call, press to raise the earpiece

volume, page 13.

While the phone is ringing, press to

raise the ringer volume.

In programming mode, press to scroll

up through display options.

Talk

Press to make or receive a call, page 12.

1, 2 and 3

In standby mode, press and hold to dial

the direct access numbers, page 15.

✱ /Dial mode

In talk mode, press to temporarily switch

from pulse to tone dialling.

R (Recall)/Int

In talk mode, use for Recall.

Used when connected to a switchboard/PBX

(page 39) and for Call Waiting, page 20.


make an internal call, page 32.

Or to transfer a call to an additional

BT Freelance 501 handset, page 33.

Store


Cle

Secrecy

P

Calls

1

GH

I

4

7

PQ

R

S

2

5

8

0

R

Int

9


S

I ear

S recy

Pause

Redial

Calls

ABC

2

JKL

5

8

TUV

0

DEF

3

MN

O

6

9

WX

Y

Z

Tam

Keypad

On steady = during a call; when

any button is pressed.

Off = keypad lock is on; no button

has been pressed for 8 seconds.

Flashes = receiving an incoming call;

external call is on-hold.

Pause/Redial

In standby mode, press to enter the

redial list, page 14.

In talk or programming mode, press to

enter a pause in a number, page 39.

End Call/Power On/Off/ Cancel

Press to end a call, page 12.

In standby mode, press and hold to switch

the handset power on/off, page 12.

In programming mode, press to exit

and return to standby.

Calls list / Scroll Down

In standby mode, press to access

the Calls list, page 18.

During a call, press to lower the

earpiece volume, page 13.

While the phone is ringing, press to lower

the ringer volume.

In programming mode, press to scroll down

through display options.

#/Keypad lock


switch key lock on, page 13.

Press any button then # within 3 seconds to switch key lock off, page 13.

Tam

Use to access the answering machine menu.


9


10 Getting to know your phone

Base buttons and LEDs

Answer On/Off

Switches the answering machine on/off,

page 23.

OGM (Outgoing Message)

In standby mode, press to check OGM,

page 27.

In standby mode, press and hold to select

and record an OGM, page 27.

Stop

During playback, press to stop playback

and recording.

In standby mode, press and release to

check day and time setting.

< Skip

During playback, press once to replay

current message, press repeatedly to skip

back to play previous messages, page 24.


check message alert setting, page 29.

In standby mode, press and hold to change

message alert setting, page 29.

Skip>

During playback, press to play next

message, page 24.


check answer delay setting, page 28.

In standby mode, press and hold to change

answer delay setting, page 28.

Del

During playback, press to delete current

message, page 24.


check security code setting, page 30.

Answer

On/Off

OGM

Skip

Stop

Skip


Find

BT Freelance 5

Mess

Del

V


Getting to know your phone 11

D

F nd ance 501

M sages

Volume

Volume

Play

Find handset/Page

Press to page handset(s), page 33.

Also used when registering handsets,

page 31 and 32.

Volume +

Increase the loudspeaker volume, page 25.

Volume -

Decrease the loudspeaker volume, page 25.

Play/Pause

In standby mode, press and release

to play back new messages.

In standby mode, press and hold

to play back all messages.

During playback, press to pause play.

Press again to resume playback.

Press to play back messages, page 24.

Power/In Use indicator

On (steady) = Power on.

Flashes = When receiving an incoming

call; when a call is in progress.

Base microphone

When recording an OGM speak clearly

close to the microphone, page 27.

Charging indicator

On = Handset charging

Answer On/Off / Messages indicator

On (steady) = In standby, when set to

Answer On and no messages have been recorded; when a message or OGM is playing; during remote access.

Flashes = In standby, when set to Answer

On and messages have been recorded; when recording an OGM or incoming message; when recording memory is full.

Off = In standby, when set to Answer Off.



12

Using the phone

Switching the handset power on/off

1. Press and hold the button.

When you make a call, the In Use light on the base flashes.

Dialling numbers quickly

Numbers can also be dialled using the

phonebook (page 17),

and from the calls list

(page 18).

You can enter a number up to 32 digits long, however only 12 digits can be displayed. If the number is longer than

12 digits, the symbol will be displayed to denote more digits.

To enter a pause in a

Pause number, press

Redial where required, a

P

will be displayed.

Make an external call

1. Press , listen for the dial tone then dial the number. The display shows the

EXT

INT icon.

Preparatory dialling

1. Enter the number first. If you make a

Clear mistake, press

Secrecy

.

2. Press to dial.

End a call

1. Press or place the handset back on the base.

Caller Display

If you have subscribed to your network’s Caller

Display service, the caller’s number will flash alternately with the day and time in the display,

see page 18.

Receiving calls

When you receive an incoming call, the base and handset will ring, and the In

Use light on the base will flash. In the handset display the

EXT

INT and flash and

—————

is displayed.

icons

1. Press to answer the call or, if the handset is on the base, simply lift it and speak.

After a few seconds, the call timer is displayed, showing the length of the call.



Using the phone 13

Earpiece volume

Adjust the earpiece volume during a call.

1. Press to increase or to decrease the earpiece volume. The display shows the set volume, e.g.

– 3 –

.

Choose from 5 volume levels. You will hear a beep at the minimum and maximum volume levels.

The earpiece volume will remain at the level set for all calls until changed.

Secrecy

During a call, you can talk to someone nearby without your caller hearing you.

1. During your call, press

Secrecy

. The symbol is displayed and your caller cannot hear you.

2. Press

Secrecy

again to resume your call.

Key lock on/off

You can lock the keypad so that it cannot be used accidentally while carrying the handset around.

To lock the keypad

1. Press and hold until the is displayed.

symbol

With the key lock on you can still use to answer an incoming call. When you end the call the keypad will remain locked.

WARNING

While key lock is switched on, it is NOT possible to make calls, including to emergency numbers

(999/112).

To unlock the keypad

1. Press any key, the display shows

oooo

for 3 seconds. During the 3 seconds,

press to unlock the keypad.



14 Using the phone

Redial

Redial the last number

The last number called is redialled.

If there are no numbers saved in the redial list

—

—————


Each redial number can be up to a maximum of

32 digits long.

Only the first 12 digits of the number will be displayed. The icon will be displayed if there are more digits to view.

Press

Store to view the remaining digits or to toggle between the first

12 digits and the remaining digits.

Call a number from the redial list

1. Press

Redial to open the list of the last 5 numbers you dialled.

2. Scroll or want to redial.

to the number you

3. Press to dial the number or press to return to standby mode.

Delete a redial number or the entire redial list

1. With the redial list open, press

Clear

Secrecy to delete the number displayed, or press

Clear

and hold

Secrecy to delete the entire list.

Store a redial number to the phonebook

1. Press

Redial and scroll number you want to store.

or to the

If the phonebook is full, you will see

0

flashing instead of the phonebook location and the currently stored phonebook number.

You will need to delete an existing phonebook number before you can store the redial number,

see page 17.

3. Press and hold

Store until the display shows

n —————————————

(where ‘n’ is the next available phonebook entry).

4. Press or to browse the phonebook for a suitable location. Then select the required phonebook location by entering the number on the keypad.

The redial number will then be displayed alongside the location number.



Using the phone 15

6. The first digit will flash, edit the number if necessary. Press

Store to confirm.

7. Press to exit and return to standby.

Use

Clear

Secrecy to delete digits and the keypad to enter new ones.

Direct access memory

Store a direct access number

1. Press

Store to enter the phonebook.


Store until the display shows

n ——————————————

(where n is the next available phonebook entry).

3. Press and hold one of the direct access

number keys ( 1 ,

2 or 3 ), the display shows e.g.

S1-

followed by a flashing cursor.

4. Enter the direct access telephone number you want using the keypad, then press

Store

. You will hear a beep to confirm the number is stored.

5. Press to return to standby.

Dial a direct access number

1. Press and hold the direct access button

you want ( 1 ,

2 or 3 ) and the stored number will be automatically dialled.

You can store 3 direct access memory numbers on keys 1, 2 and 3 of your handset.

You can also access the number stored under button

1 by pressing

Where

S1

is the direct access location.

Edit a direct access number

Follow the instructions to store a number but use

Clear the

Secrecy button to delete digits before entering a new number.



16

Using the phonebook


If you are using more than one handset, each handset has a separate phonebook, so you can store 10 numbers per handset.

Store a phonebook number

You can use the phonebook to store up to 10 numbers for easy dialling.

Each number can be up to 24 digits long.

1. Press

Store to enter the phonebook and display the first phonebook entry.

Cancel storing

To exit and return to standby at any time press .


0

flashing instead of the phonebook location and the currently stored number.


Store

, the display shows

n —————————————

, with

n

flashing


3. Press or to browse the phonebook for a suitable location.

Inserting a Pause

To insert a Pause in the dialling sequence, press

Pause

Redial where required, the display will show a

P

.

You may need to insert a pause if your phone is connected to an internal

switchboard, see page 39.

4. Then select the required phonebook location by entering the number on the keypad.

5. Enter the telephone number using the keypad. If you make a mistake, press

Clear

Secrecy to delete incorrect digits.

6. Press

Store

. You will hear a beep to confirm the number is stored.

7. Repeat steps 3 and 4 to add more entries, or press to standby.

to exit and return



Using the phonebook 17

Dial a phonebook number

1. Press


2. Press or to select the phonebook entry you want.

3. Press to dial the number.

If the stored number is more than 10 digits long, the first 10 digits and the symbol will be displayed.

Delete a phonebook number

1. Press



Store


n —————————————

, with

n

flashing


Edit a phonebook number

Follow steps 1–5 of

‘Delete a phonebook number’, then enter a new number and press

Store

, then to standby.

to return phonebook for a suitable location.

4. Then select the required phonebook location by entering the number on the keypad.

5. The first digit of the telephone number

Clear flashes. Use

Secrecy to delete the digits of the stored number.

6. Press to return to standby.



18

Caller Display & the calls list

IMPORTANT

To use Caller Display you must first subscribe to the service from your network provider.

A quarterly fee may be payable.

For more information on

BT’s Calling Features, call BT on Freefone

0800 800 150.

Caller information not available

Occasionally the telephone number of the caller is not available and cannot therefore be displayed. In this case, your BT Freelance 501 will show

- - - -

.

If you subscribe to a Caller Display service you can see your caller’s number on your handset’s display

(unless it has been withheld) before you answer the call. As the phone rings, the caller’s number and the date and time will flash alternately in the display.

Whether you answer a call or not, the caller’s phone number is stored in the calls list.

When you have new entries in the calls list the symbol will flash in the display. When all the entries have been viewed, the symbol will disappear.

Up to 10 phone numbers can be stored in the calls list. When the calls list is full, a new call replaces the oldest. Each stored number can be up to 20 digits long.

What type of call?

Answered calls

Unanswered calls

If there are no numbers saved in the Calls list

———

———


View and dial a calls list number

1. Press to open the Calls list.

2. Press or repeatedly to scroll

through the entries.

3. When viewing an entry press

Store to toggle between the caller’s number and the date and time the call was received.

4. Press to dial the displayed number.

Or press to exit the calls list and return to standby.



Caller Display & the calls list 19

Delete a calls list number or the entire calls list

1. With the calls list open, press

Clear

Secrecy to delete the number displayed, or press

Clear

and hold

Secrecy to delete the entire list.

Using the calls list with additional handsets

If you are using more than one handset, each handset has a separate calls list.

A call answered on one handset will show as unanswered on another.

Copy a calls list number to the phonebook

1. Press to open the calls list.

2. Press or repeatedly to scroll to

the entry you want to copy.


Store


n —————————————

, with

n

flashing


4. Press or to select a phonebook location, or enter a location using the keypad. The Calls list number will be displayed alongside the location number.

5. The first digit will flash, edit the number if necessary. Press


6. Press to exit and return to standby.


0

flashing instead of the phonebook location and the currently stored number. You will need to delete an existing phonebook number before you can store the calls list

number, see page 17.

Clear

Use

Secrecy to delete digits and the keypad to enter new ones.



20 Caller Display & the calls list

This beep is not audible to the person you are speaking to.

Call Waiting

Providing you have subscribed to your network provider’s Call Waiting service, you will hear a soft beep every 5 seconds if you receive an incoming call while you are already on the phone.

The second caller’s number will appear on the handset display alternating with the date and time of the call.

Instead of the engaged tone, the second caller will hear an announcement asking them to hold the line.

The second caller is only charged from the second you answer, not while they are waiting to be connected.

Speak to a second caller

1. Press

R to answer the second call and

Int put your current caller on hold. Press

R again to return to your first caller

Int and to switch between both callers.

Or

2. If you want to end the current call and pick up the waiting call, press .

The handset will ring. Press to connect to the waiting caller.

again



Phone settings

You can use the programming menu on your BT Freelance 501 to adjust the ringer melodies and ringer volumes for handset and base, dialling mode and date and time settings.

To exit and return to the idle display at any time, press .

If you have subscribed to a Caller Display service via your network provider, the time will be automatically updated on receipt of your first incoming call.

To change the phone settings


Store to enter the programming menu. The symbol flashes in the display.

2. Press

Store

, the current external ringer melody is displayed and played. Select a new melody using keypad buttons 1 to 5 and adjust the volume using or then press


3. The current internal ringer melody is displayed and played. Select a new melody using keypad buttons 1 to 5 and adjust the volume using or then press


4. The first digit of the date flashes in the display. Enter 2 digits for the day and 2

for the month, e.g. for 15th March,

press 1 ,

5

,

0

Default phone settings

External ringer melody: 1

External ringer volume: 5

Internal ringer melody: 1

Internal ringer volume: 5

Time: 00:00

Dial mode: Tone

Recall Time:

Time Break Recall (1)

Base ringer melody: 1

Base ringer volume: 5

For all base and handset ringer melodies there are

5 volume settings, plus

OFF.

21



22 Phone settings

Dialling mode 1 =

Tone dialling

Dialling mode 2 =

Pulse dialling

If you do not want to change a setting, automatically to the next setting.

Press at any time to exit the programming menu and return to standby mode.

5. The first digit of the time flashes in the display. Enter 2 digits for the hour and

2 for the minute, e.g. for 5.35pm, press

1 , 7 , 3 , 5 and press


6. The current dialling mode setting flashes in the display. Use or to select the required dialling mode and press


7. The current base ringer melody is displayed on the handset and played at the base. Select a new melody using keypad buttons 1 to 5 and adjust the volume using

Store to confirm. or then press

With all settings now saved, the display returns to standby mode.



Using the answering machine

23

Your BT Freelance 501 answering machine uses voice prompts to guide you simply through its operation.

You can operate your answering machine from:

• the base

• the handset

• remotely, from any other Touchtone

™

telephone, see page 29.

Switching the answering machine on/off

1. Press

Answer

On/Off

. The machine announces

“Answer on” followed by the current

outgoing message, or “Answer off”.

The Answer On/Off indicator on the handset display comes on when the answering machine is switched on.

When set to Answer On your BT

Freelance 501 will answer calls after the number of rings selected in the answer delay setting and play the selected OGM (outgoing message) to your callers.

Ready to record

The answering machine is pre-set to ON, so it’s ready to record messages as soon as the base is plugged in.

(Remember to charge the handset for at least

24 hours first).

Set the day and time

You will need to set the day and time so that the correct day and time is added to messages you receive.

Follow the instructions in

‘Phone Settings’ on page

21 to set the date and time. To set the day, see page 26. If you subscribe to a Caller Display service, the first call received by your product will set the date and time, but you will need to set the day yourself.



24 Using the answering machine

Call screening

Listen to callers leaving a message and if you wish to answer the call, press or lift the handset.

Listening to your messages via the base

When you have messages recorded on your answering machine, the Messages indicator will flash.

If no messages are stored on the answering machine, you will hear

“You have no messages”.

Once a message has been played back, the machine will announce,

for example, “Tuesday,

four fifty, pm.”

Play all messages


. The total number of messages is announced. All messages are then played back via the loudspeaker, with the oldest message played back first.

Play new messages only

1. Press and release

until you hear

“You have ‘n’ new messages.” Your new

messages will be played.

Fast play

During playback, if you

press and hold

or play will continue, but at 1.5x the normal speed.

To continue playback at normal speed, release either button.

During playback:

Pause/resume playback.

Once repeats the current message,

twice plays the previous message.

Once plays the next message, twice

plays the message after that.

Del

Deletes the current message and you

hear “Message deleted”.

Stops playback, machine goes back to Answer On.



Using the answering machine 25

Del

At the end of playback:

to delete all messages; or

to cancel message deletion. This will

also restore any messages you have selected individually for deleting. Any messages not deleted are saved.

When 8 seconds have elapsed you will hear a beep.

Cancel operation

Press to end any operation at any time.

Listening to your messages via the handset

1. Press

Tam to listen to your messages:

If you have new messages you will hear

“You have ‘n’ new messages” and the new

messages will begin to playback through the handset earpiece. After all messages

have played back you will hear “End of

messages. To delete all messages, press 5.

To hear main menu, press 1”.

An 8 second countdown follows, in which time you can either press 5 to delete all messages, or do nothing if you want to save all messages.

After the 8 seconds, you will hear a beep and the handset will return to standby mode.

Loudspeaker volume

There are 11 different volume settings: Off to maximum volume. Press

Volume the and buttons

Volume to adjust the volume.

If no button is pressed during the 8 second countdown the handset will return to standby mode.




During playback, you can use the buttons shown to control the answering machine

To play (pause) all messages, press

2

.

To play new messages, press

3

.

To skip back during messages, press

4

.

To delete during messages, press

5

.

To skip forward during messages, press

6

.

To set answer on or off, press

7

.

To hear the outgoing message menu, press

8

.

To set a new security code, press

9

.

To set day, press

0

.

To set answer delay, press star .

See ‘Answer delay’ on

page 28.

To record a new memo, press square .

To hear main menu again, press 1 .

If there are no new messages you will

hear “You have no new messages, to

hear main menu, press 1”.

Outgoing messages

The outgoing message (OGM) is the greeting a caller hears when the answering machine picks up their call.

Your BT Freelance 501 gives you a choice of two pre-recorded outgoing messages, one for Answer and Record and one for

Answer Only. The answering machine is pre-set to Answer and Record mode.

Answer and Record

Callers hear the announcement and are able to leave a message for you. The

pre-recorded message is “Hello, your call

cannot be taken at the moment, please leave your message after the tone.”

Answer only

Callers hear an announcement but cannot

leave a message. The pre-recorded

message is “Hello, your call cannot be

taken at the moment, and you cannot leave a message, so please call later.”




Select and play outgoing message via the base


OGM until you hear,

“Please select outgoing message.”

If you only want to check the current message just press and release the

OGM button.

Answer Only press . The selected message is played.

Record your own outgoing message(s) via the base


OGM until you hear


2. Press and keep holding

to select

Answer and Record or press and keep

holding

for Answer Only, you will

hear “Please speak after the tone. To end

recording release the button.”

3. After the beep, record your message.

Release the button to end recording.

Your new outgoing message is played.

Your own outgoing message can be up to

3 minutes long.

Please ensure you speak into the microphone on the base when recording.

Delete your outgoing message(s) via the base


OGM until you hear


You can only delete your own outgoing message, not the pre-recorded message.

or press for Answer Only. The selected message begins to play back.




Outgoing message

(OGM) menu

To play OGM, press

2

.

To record Answer and

Record OGM, press

3

.

To record Answer Only

OGM, press

4

.

To select Answer and

Record OGM, press

5

.

To select Answer Only

OGM, press

6

.

To hear the OGM menu again, press

8

.

To hear main menu again, press 1 .

3. During playback, press

Del

. The answer machine will stop playing your outgoing message and will revert to and play the pre-recorded outgoing message.

Outgoing message menu via the handset

1. During message playback, press 8 to choose the outgoing message sub-menu. The machine announces the outgoing message options (as shown).

2. Press the relevant to button to choose an option, then follow the voice prompts.

To check the answer delay setting, in standby

mode press and release

the button.

Answer delay

Answer delay is the number of times your BT Freelance 501 rings before the answering machine takes the call.

What is Time Saver?

When accessing your

messages remotely (see

page 29), if you have new

messages, your answering machine answers after 2 rings. If you do not have new messages, it answers after 6 rings. This gives you a chance to hang up before the line is connected.

Adjust answer delay

1. Press . The machine announces,

“Calls will be answered after X rings.”


. The machine announces the settings in turn (2–9

rings, or Time Saver). Release the button

when you hear the answer delay you want. The new setting is announced.




Switch message alert beeps on/off

1. Press and release . The machine announces the current setting, either

“Message alert Off” or “Message alert On”.

2. If this is not the setting you want, press

and hold

until you hear the alternative

setting, then release the button.

Switch message alert beeps on to alert you to new answering machine messages. The default setting is Off. The beeps will stop when you play back your messages.

To check the message alert setting in standby

mode, press and release

the button.

Remote access

You can operate your answering machine and listen to your messages from any modern Touchtone ™ phone by calling your BT Freelance 501 and entering a 3-digit security PIN.

IMPORTANT

Using a PIN code prevents other people from accessing your machine without permission. You should change the security PIN from the original setting of 000.

See page 30.

Switch on your answering machine from another phone

1. Dial your phone number and let it ring.

After 20 rings, your answering machine will switch on.

Operating your answering machine from another phone

1. Call your BT Freelance 501. When you hear the OGM, press ✱ within 8 seconds.

2. The machine announces “Please enter your

security code”, use the phone’s keypad to

enter your 3-digit PIN (default PIN is 000).




If you enter an incorrect security code, you will

hear “Incorrect security

code, please enter your

security code”. If after a

second attempt you still fail to enter the correct code, you will hear a long beep and the line will be disconnected.

The machine announces “You have ‘x’

new messages” and they are played.

To delete all messages, press 5 when prompted at the end of playback.

3. During playback you can control your messages and adjust settings using the phone’s keypad. Refer to the handset operation menu on page 26.

4. To end remote access, hang up the phone.

Outgoing message menu

You can remotely record an outgoing message (OGM) and set the OGM message type from another telephone.

1. During message playback, press 8,

you will hear the outgoing message menu, follow the simple voice prompts.

Refer to OGM menu on page 28.

Check the security PIN

Press and release

Del on the base. The security

PIN is announced.

Change your security

Your 3-digit PIN allows secure remote access to your answering machine. It is recommended that you change the PIN from the original setting of 000.

1. Access your phone remotely, then press

9 during message playback and following the voice prompts.




You can register and use up to 5 handsets with your BT Freelance 501 base. With 2 or more handsets, you can make internal calls, page handsets and transfer external calls between your handsets.

Registering a new BT Freelance 501 handset to your BT Freelance 501 base

To put the BT Freelance 501 base into registration mode:


Find for at least 10 seconds, until the base beeps and the

In use light flashes, then release the

button. The handset will now remain in registration mode for 90 seconds.

At the new handset:


Store for approximately

5 seconds, until the display shows a single

–

. The

-

will move across the display and then show

P1-

.

3. Enter the 4-digit PIN code (default PIN

0000) and press

Store

. You hear a tone to confirm you have entered the correct code and the handset returns to standby mode. Once registered, you will hear a confirmation tone and the next available handset number is allocated and shown in the display.

If you purchase a new handset to use with your

BT Freelance 501 it will have to be registered to the base. You will need to do this before you can use it. You must choose a handset that is GAP compatible to use with your BT Freelance 501.

If you have purchased a

BT Freelance 501 multiple pack any additional handsets come pre-registered to the base.

When a BT Freelance

501 handset is not registered to a base, the and

EXT

INT symbols will flash and “

-

” will scroll from left to right on the display.

If you are in an environment where there is a lot of electrical interference you may experience difficulty registering to a base.

The handset number allocated to the new handset must be used when making internal calls.


31


32 Using additional handsets

The symbol

INT displayed on both handsets during an internal call.

If you enter an invalid handset number your handset will return to standby.

Registering a new GAP compatible handset to your BT Freelance 501 base

To put the BT Freelance 501 base into registration mode:


Find for approximately 3 seconds, until the base beeps and the

In use light flashes, then release the

button. The handset will now remain in registration mode for 90 seconds.

At the new handset:

2. Follow the new handsets user guide to set the handset in registration mode.

Internal calls

Making internal calls

You can make internal calls between two BT Freelance 501 handsets.


R

Int symbol is displayed.

until the

EXT

INT

2. Enter the number of the handset you want to call. The called handset will ring and show the calling handset’s number.

If there is no response, press end the call at your handset.

to



Using additional handsets 33

Receiving internal calls

1. When the handset rings, press answer.

2. Press to end the call.

to

Paging

1. Press

Find on the base. The handset(s) will ring for 30 seconds and the display will show

oooo

.

2. Press any button on the handset(s), or press

Find again on the base to stop the paging ring.

Transfer an external call

During an external call:


R until the

Int symbol is displayed.

EXT

INT

2. Enter the number of the handset you want to call. The external caller is put on hold. The called handset will ring.

3. When the handset answers, press to hang-up and transfer the call.

If the other handset does not answer, press

R

Int to talk to the external caller again.

You can alert handset users that they are wanted or locate a missing handset with the paging ring.

Paging calls cannot be answered by a handset.



34 Using additional handsets

3-Way conference call

During an external call, you can invite another internal handset to join in a 3way conversation.

During an external call:

1. Press

R

. The

Int

EXT

INT symbol is displayed.

2. Enter the number of the handset you want to call. The external caller is put on hold. The called handset will ring.

3. When the internal handset answers, you can talk to the user with the external caller still on hold and then press to begin the conference call.

If the other handset does not answer, press

R to talk to the external caller

Int again.

4. Either internal handset can press any time to leave the conference call.

at



Help

Many common problems are caused by the telephone and power cables being incorrectly connected, not connected at all or, the power being switched off. Please check that your BT

Freelance 501 has been correctly set up (see page 4).

No display

• The batteries may be flat or dead, see page 5.

No dial tone

• Check the telephone line cord is plugged into the wall socket.

• Check the base station is connected to the mains power and on.

You cannot link up with the base station

• Is flashing in the display? Move closer to the base.

• Check the mains power is connected and switched on.

• Are the batteries low or flat? Recharge or replace batteries.

No ring on the handset

• Check base is plugged into the phone socket and power is on.

• Make sure ringer volume is set correctly, see page 21.

Buzzing noise on my radio, TV, computer or hearing aid

• Try to place your phone at least 1m away from electrical appliances to avoid any risk of interference.

The handset is not charging properly

• Check the power adaptor is plugged into the base/charger and is the correct one.

• Make sure your handset is sitting correctly in the base/charger.

• Check the batteries are inserted correctly into the handset.

• Check the base is plugged into a working mains power socket and the power is on.

35



36

General information

Safety

IMPORTANT

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item code for the base mains power supply is

022072. If you have purchased a BT

Freelance 501 multiple pack, the item code for the charger mains power supply is 028772.

For the handset use only approved

Nickel Metal Hydride (NiMH) rechargeable batteries. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing.

Recommended batteries should have a power rating of 550mAh 1.2V. Batteries are available from the BT Freelance 501

Helpline 0870 605 8047.

Do not open the handset or base

(other than to change batteries). This could expose you to high voltages or other risks. Contact the Helpline for all repairs.

It is recommended that advice from a qualified medical expert be sought before using this product in the vicinity of emergency/intensive care medical equipment.

It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product.

Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close. It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference.

Never dispose of batteries in a fire.

There is a serious risk of explosion and/or the release of highly toxic chemicals.

Hearing aid?

Please note that the BT Freelance 501 works by sending radio signals between the handset and base. These signals may interfere with some hearing aids, causing a humming noise.

Cleaning

Simply clean the handset and base/charger with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

The product may heat up when the batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.



General information 37

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.

Do not submerge any part of your product in water and do not use it in damp conditions, such as bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord for the duration of the storm.

Product disposal instructions

The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life.

The Waste of Electrical and Electronic

Equipment (WEEE) Directive

(2002/96/EC) has been put in place to recycle products using best available recovery and recycling techniques to minimise the impact on the environment, treat any hazardous substances and avoid the increasing landfill.

Product disposal instructions for residential users

When you have no further use for it, please remove any batteries and dispose of them and the product as per your local authority’s recycling processes. For more information please contact your local authority or the retailer where the product was purchased.

Product disposal instructions for business users

Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal.

Guarantee

Your BT Freelance 501 digital cordless telephone is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Freelance

501, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials.

Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product.

The conditions of this guarantee are:

The guarantee shall only apply to defects that occur within the 12 month guarantee period.

Proof of purchase is required.

The equipment is returned to BT or its agent as instructed.



38 General information

This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

This guarantee does not affect your statutory rights.

For your records

Date of purchase:

Place of purchase:

Serial number: requirements for connection to the telephone network. We recommend that you contact BT’s approved repair agent, Helpdesk Solutions on 0870

240 5029 or a local qualified repairer.

If you have to return your BT

Freelance 501

If the Helpline is unable to remedy your problem they will ask you to return the product. Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the original batteries. (Please note that we cannot take responsibility for goods damaged in transit.) Please obtain and keep proof of posting from the Post Office.

For guarantee purposes proof of purchase is required so please keep your receipt.

Within the 12 month guarantee period:

If you experience difficulty using the product, prior to returning it, please read the ‘Help’ section beginning on

page 35, or contact the BT Freelance

501 Helpline on 0870 605 8047, or email [email protected].

In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval

Technical information

How many telephones can you have?

All items of telephone equipment have a Ringer Equivalence Number

(REN), which is used to calculate the number of items which may be connected to any other telephone line. Your BT Freelance 501 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephone may not ring. With different telephone types there is no guarantee of ringing, even when the

REN is less than 4.

Only use the approved base mains power supply, item code 022072.



General information 39

Only use the approved charger mains power supply, item code 028772 (BT

Freelance 501 multiple pack users only).

Only use approved AAA NiMH rechargeable batteries.

R&TTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio

Equipment and Telecommunications

Terminal Equipment Directive

1999/5/EC.

Declaration of Conformance

Hereby, Suncorp Technologies, declares that this BT Freelance 501 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

The Declaration of Conformance for the BT Freelance 501 is published on the website: http://www.suncorptech.com/bt

Switchboard external line access code

You may need to enter an access code

(e.g. 9) in order to get an outside line.

So that the switchboard has time to pick up an outside line, you may also need to add a Pause after the access code.

A Pause lasts 3 seconds. You can

Pause dialling at any time by pressing the P button.

To insert a pause

Begin storing a number and press

Pause

Redial

where a pause is needed. P is shown

in the display.

For more information on storing numbers see ‘Store a phonebook

number’ on page 16.

Recall

The

R button is used when

Int connected to certain switchboards, e.g. to transfer calls, and for some

BT Calling Features or those services available via your network provider.

Dialling mode

For instructions on how to change the dialling mode, refer to the section

‘To change the phone settings’’ on

page 21.

Switchboard compatibility

This product is intended for use within the UK for connection to public telephone network and compatible switchboards, which support tone dialling and timed break recall. If in doubt please consult your network service provider.



Visit us at www.bt.com

Offices worldwide

The telecommunications services described in this publication are subject to availability and may be modified from time to time.

Services and equipment are provided subject to British

Telecommunications plc’s respective standard conditions of contract.

Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2006.

Registered Office: 81 Newgate Street, London EC1A 7AJ.

Registered in England No. 1800000.

BT Freelance 501 Issue 1 (07/06) 3

Designed and produced by The Art & Design Partnership Ltd.

Printed in China

BT Freelance 501 User Guide

User Guide

BT FREELANCE 501

This User Guide provides you with all the information you need to get the most from your phone.

Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages.

In this guide

Getting started

-----------

Getting to know your phone

Using the phone

—————

– 3 –

Key lock on/off

oooo

Redial

—

—————

n —————————————

Direct access memory

n ——————————————

S1-

Using the phonebook

n —————————————

n

n —————————————

n

Caller Display & the calls list

n —————————————

n

Call Waiting

Phone settings

Using the answering machine

Listening to your messages via the base

Listening to your messages via the handset

Outgoing messages

Answer delay

Remote access

Using additional handsets

–

-

P1-

Internal calls

oooo

Help

General information

Product disposal instructions

Guarantee

Technical information

Switchboard compatibility

Visit us at www.bt.com

Offices worldwide

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