Autostart AS-1727 User guide

Elo Entuitive Touchmonitor

User Guide

For 17" LCD Desktop Touchmonitors

1725L/1727L Series

Revision C

Elo Entuitive Touchmonitor

User Guide

17" LCD Desktop Touchmonitors

1725L/1727L Series

Revision C

P/N 008555E

Elo TouchSystems, Inc.

1-800-ELOTOUCH www.elotouch.com

Copyright © 2005 Elo TouchSystems Inc. All Rights Reserved.

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of

Elo TouchSystems.

Disclaimer

The information in this document is subject to change without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.

Trademark Acknowledgments

IntelliTouch, iTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo

TouchSystems Inc.

Other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Elo TouchSystems claims no interest in trademarks other than its own.

Table of Contents

Chapter 1

Introduction 1

Precautions ...................................................................... 1

About the Product ............................................................ 1

Chapter 2

Installation and Setup 3

Unpacking Your Touchmonitor ......................................... 3

Product Overview ............................................................ 4

Main Unit ...................................................................... 4

Rear View ..................................................................... 4

Side View ...................................................................... 5

Bae Bottom View .......................................................... 5

Touch Interference Connection ........................................ 6

STEP 1-Routing the cables .......................................... 7

STEP 2-Connecting the Video Cable ........................... 8

STEP 3-Connecting the Serial or USB

Touchscreen cable or both Serial and USB cable ........ 9

STEP 4-Connecting the speaker Cable ..................... 10

STEP 5-Connecting the Power Cable ........................ 11

Optimizing the LCD Display ........................................... 12

VESA Mount on Your Touchmonitor .............................. 12

Accessing the VESA Mounting Interface ................... 13

Mounting the base ...................................................... 13

Installing the Drive Software .......................................... 14

Installing the Serial Touch Driver ................................ 15

Installing the Serial Touch Driver for Windows XP,

2000, Me, 95/98 and NT 4.0 .................................... 15

Installing the Serial Touch Driver for MS-DOS and

Windows 3.1 ........................................................... 16

Installing the USB Touch Driver ................................. 17

Installing the USB Touch Driver for Windows XP,

2000, Me and 98 ..................................................... 17

Chapter 3

Operation 19

About Touchmonitor Adjustments .................................. 19

Using the On-Screen Display (OSD) Menus ................. 19

Side Bezel Buttons ......................................................... 20

OSD Menu Function ...................................................... 21

Chapter 4

Trouble shooting 23

Solutions to Common Problems ..................................... 23

Appendix A

Native Resolution 25

Appendix B

Touchmonitor Safety 27

Care and Handling of your Touchmonitor ....................... 28

Appendix C

Technical Specifications 29

Compatible Video Modes ............................................... 29

Touchmonitor Specifications .......................................... 30

17" LCD Touchmonitor (ET 172XL-XXWF-X)

Dimensions .................................................................... 35

Regulatory Information

Warranty

Index

37

40

43

C H A P T E R

1

I

NTRODUCTION

Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in LCD display design. This combination of features creates a natural flow of information between a user and your touchmonitor.

Precautions

Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit. See Appendix B for more information on touchmonitor safety.

About the Product

Your LCD Desktop Touchmonitor is a 17.0” SXGA TFT color display with the following features:

• Direct analog RGB or Digital RGB input

• 17.0” diagonal screen size

• 16.2M color (6 bit + FRC)

• 1280 x 1024 resolution

• SXGA/XGA/SVGA/VGA/VESA/Mac compatible

• 31.5kHz~80kHz horizontal scan

• 56.3~75Hz refresh rate

1-1

• Auto adjustment capability

• High quality full screen re-scaling

• Multilingual OSD menus in five languages: English, French, German, Spanish and Japanese.

• Serial or USB touch interface (USB requires Windows 98, 2000, Me and XP.)

• Built in speakers with volume control through OSD

• Patented touch technology of Elo TouchSystems

• VESA DDC 1/2B data communication

• VESA DPMS power saving

• Standard with minimum 95 angle of tilt

• Cable management device

• VESA flat panel monitor physical mounting interface (Both of 75 & 100mm)

• OSD and Power button lockouts

• Wall mountable with existing stand

• M5 threaded holes on bottom of stand for securing to desk or other surface, i.e. table top

• Cable strain reliefs for all cables

For full Product Specifications refer to Appendix C.

1-2 Elo Entuitive Touchmonitor User Guide

C H A P T E R

2

I

NSTALLATION AND

S

ETUP

This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software.

Unpacking Your Touchmonitor

Check that the following 10 items are present and in good condition:

Serial touchscreen cable(optional)

LCD Display

Speaker cable

CD

Software

Quick Install Guide

Monitor power cable

(US/Canada)

User Guide-on CD,

Quick Install Guide and software CD

European monitor power cable

USB Cable

(optional)

Video cable

DVI-D video cable

Adapter

2-3

Product Overview

Main Unit

Rear View

LCD Display

Stand


Side View

User Controls

Base Bottom View

Key hole for M5 screw

4X thread M5x0.8

2-5

Touch Interface Connection

Your touchmonitor comes with one of the following touchscreen connector cables: Serial (RS-232) cable or USB cable. (For Wi ndows 98, 2000, Me and XP systems only.)

To set up this display, please refer to the following figures and procedures:

Serial or USB or both Serial and USB Connection

The following illustrations guide you step by step in connecting your touchmonitor using a serial or

USB or both Serial and USB cable connection.

When both serial and USB cable are connected with PC and touchscreen at the same time, the touch function is based on USB connection.

CAUTION Before connecting the cables to your touchmonitor and PC, be sure that the computer and the touchmonitor are turned off.


STEP 1-Routing the Cables

• Feed the cables through the cable port holes. Do not remove the rear cover.

2-7

STEP 2-Connecting the Video Cable

CONNECTIONS ON UNDERSIDE

FEMALE 15-PIN

VIDEO CONNECTOR

VIDEO PORT

VIDEO CABLE

• Tilt the screen up and back to access the connection ports.

• Connect the 15-pin video cable (the ferrite bead end) or 24-pin DVI-D cable to the video port on your PC.

• Connect the other end of the video cable to the video connector on your touchmonitor.

• Secure the cable to your touchmonitor and PC by turning the screws on the connector clockwise.


STEP 3-Connecting the Serial or USB or both Serial and USB

Touchscreen Cable

CONNECTORS ON THE UNDERSIDE

FEMALE 9-PIN SERIAL

TOUCHSCREEN CONNECTOR

SERIAL TOUCHSCREEN CABLE

• Connect the female end of the serial (RS-232) cable to the serial port on your PC, or connect the USB touchscreen cable to the USB touchscreen connector on the back of your touchmonitor.

• Connect the male end of the cable to the serial touchscreen connector on your touchmonitor, or connect the other end of the USB touchscreen cable to your PC.

• Secure the cable to your touchmonitor and PC by turning the screws on the connector.

• When both serial and USB cable are connected with PC and touchscreen at the same time, the touch function is based on USB connection.

2-9

STEP 4-Connecting the Speaker Cable


SPEAKER

PORT

SPEAKER CABLE

Note: If you do not wish to connect the speaker cable, go to step 5.

• Connect the light blue end of the speaker cable to the light blue speaker port to the monitor (audio in).

• Connect the lime (light green) end of the speaker cable to the lime speaker port on the computer

(audio out)


POWER

STEP 5-Connecting the Power Cable


POWER CABLE

Depending on where you live, you will use either the European or US/Canadian power cable.

• Connect the female end of the power cable to the Brick power supply.

• Connect the Brick power cable into the power port on the touchmonitor.

• Route the cable through the cable management channel.

NOTE: To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cord into a surge protector, and then connect the surge protector to a grounded AC electrical outlet.

2-11

Optimizing LCD Display

To ensure the LCD display works well with your computer, configure the display mode of your graphic card to make it less than or equal to 1280 x 1024 resolution, and make sure the timing of the display mode is compatible with the LCD display. Refer to Appendix A for more information about resolution.

Compatible video modes for your touchmonitor are listed in Appendix C.

VESA Mounting Interface

Your touchmonitor conforms to the VESA Flat Panel Monitor Physical Mounting Interface (FPMPMI TM )

Standard which defines a physical mounting interface for flat panel monitors, and corresponding standards for flat panel monitor mounting devices, such as wall and table arms. The VESA mounting interface is located on the back of your touchmonitor and is shipped pre-connected to the base.

You can also use the existing stand for wall mounting. For mounting dimensions, go to www.elotouch.

com/products/displcds.asp and under Mode, click on Elo Entuitive 1725L/1727L. Click on drawing

MS500378.

Note: The above drawing displays the VESA mounting interface after the removal of the mounting cover and base.


Note:

Accessing the VESA Mounting Interface

If you want to convert your desktop monitor to a wall mount or kiosk monitor, follow the steps below to access the VESA mounting interface.

You will need a screwdriver for the following steps:

1 Remove the back cover of the stand by pulling forward on the bottom cut-out.

2 Carefully lay the monitor face down. At the top of the mounting screw cover there are two slots.

With a screwdriver, pry open the mounting screw cover. The cover fit is tight so remove it carefully.

3 When you remove he mounting screw cover, you will see four screws. Remove the screws to mount your monitor. Refer to the drawing on page 18.

The following companies provide VESA mounting devices compatible with your touchmonitor:

Ergotron

800-888-8458

651-681-7600 www.ergotron.com

GCX

800-228-2555

707-773-1100 www.gcx.com

Innovative Office Products

800-524-2744

610-253-9554 www.innov-office-prod.com

MRI

800-688-2414 www.mediarecovery.com

Mounting the Base

You can also mount your touchmonitor by using the keyholes in the base of the stand. These keyholes provide easy slide on mounting. You can also bolt your touchmonitor to a tabletop or other flat surface.

Please refer to Appendix C for location and dimension of the mounting holes.

2-13

Installing the Driver Software

Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer.

Drivers are located on the enclosed CD-ROM for the following operating systems:

• Windows XP

• Windows 2000

• Windows Me

• Windows 98

• Windows 95

• Windows NT 4.0

Additional drivers and driver information for other operating systems are available on the Elo Touch-

Systems web site at www.elotouch.com.

Your Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your touchmonitor is sent to your video display adapter when Windows starts. If Windows detects your touchmonitor, follow the instructions on the screen to install a generic plug-and-play monitor.

Refer to the appropriate following section for driver installation instructions.


Installing the Serial Touch Driver

Installing the Serial Touch Driver for Windows XP, Windows 2000, Me, 95/

98 and NT 4.0

NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver.

1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.

2 If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the

CD and starts the setup program.

3 Follow the directions on the screen to complete the driver setup for your version of Windows.

4 If the AutoStart feature is not active:

5 Click Start > Run.

6 Click the Browse button to locate the EloCd.exe program on the CD-ROM.

7 Click Open, then OK to run EloCd.exe.


To install Windows 2000 and Windows XP, you must use the "update driver" method;you will not find a setup.exe file within the download.

2-15

Installing the Serial Touch Driver for MS-DOS and Windows 3.1

You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS.

To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below:

1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.

2 From DOS, type d:\EloDos_W31 to change to the correct directory on the CD-ROM (your

CD-ROM drive may be mapped to a different drive letter).

3 Type install and press Enter to start the installation.

4 Align the touchscreen.

You must have already completed Steps 1 and 2 before proceeding. Refer to Chapter 2 of the

Elo DOS and Windows Driver Guide as necessary for additional installation information.

To run the INSTALL program:

1 Type INSTALL at the DOS prompt in the directory containing the driver install files.

2 INSTALL asks you to select the software to install. Then choose d:\EloDos_W31 from the displayed list.

3 INSTALL also asks you for the paths to use during installation, or you may use its defaults. INSTALL creates directories as necessary, and warns you if they exist.

If you are updating your software, you may wish to specify the paths containing the earlier versions, and overwrite the obsolete files. All executable programs are upward compatible. For a list of differences from each previous version of the drivers, be sure to select "Differences from Previous Versions" during the installation process.

INSTALL updates your AUTOEXEC.BAT file with the drivers you select. INSTALL makes a copy of your original AUTOEXEC.BAT file, called AUTOEXEC.OLD. If you already have Elo driver commands in your AUTOEXEC.BAT file, they will be commented out.

When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory you specified. GO loads the touchscreen driver, runs the calibration program ELOCALIB, and gives you some final instructions.

If you are using Windows 3.1, you will also calibrate the touchscreen within Windows 3.1 with the

Touchscreen Control Panel.


Installing the USB Touch Driver

Installing the USB Touch Driver for Windows XP, Windows 2000,

Me and 98

1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.If Windows 98, Windows Me or

Windows 2000 starts the Add New Hardware Wizard:

2 Choose Next. Select “Search for the best driver for your device (Recommended)” and choose

Next.

3 When a list of search locations is displayed, place a checkmark on “Specify a location” and use

Browse to select the \EloUSB directory on the Elo CD-ROM.

4 Choose Next. Once the Elo TouchSystems USB touchscreen driver has been detected, choose

Next again.

5 You will see several files being copied. Insert your Windows 98 CD if prompted. Choose Finish.

If Windows 98, Windows Me or Windows 2000 does not start the Add New Hardware Wizard:

NOTE: For Windows 2000 you must have administrator access rights to install the driver.

1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your

CD-ROM drive is active, the system automatically detects the CD and starts the setup program.


If the AutoStart feature is not active:

1 Click Start > Run.

2 Click the Browse button to locate the EloCd.exe program on the CD-ROM.

3 Click Open, then OK to run EloCd.exe.


To install Windows 2000 and Windows XP, you must use the "update driver” method; you will not find a setup.exe file within the download.

2-17


C H A P T E R

3

O

PERATION

About Touchmonitor Adjustments

Your touchmonitor will unlikely require adjustment. Variations in video output and application may require adjustments to your touchmonitor to optimize the quality of the display.

For best performance, your touchmonitor should be operating in native resolution, that is 1280 x 1024 at 80k-75 Hz. Use the Display control panel in Windows to choose 1280 x 1024 resolution.

Operating in other resolutions will degrade video performance. For further information, please refer to

Appendix A.

All adjustments you make to the controls are automatically memorized. This feature saves you from having to reset your choices every time you unplug or power your touchmonitor off and on. If there is a power failure your touchmonitor settings will not default to the factory specifications.

Using the On-Screen Display (OSD) Menus

All adjustments are made by using the on-screen display (OSD) menus. All menu items can be selected by using the buttons on the Remote OSD key.

NOTE: OSD menu default is enabled.

3-19

Side Bezel Buttons

1

2

3

4

5

1

2

3

MENU

Up

Down

Control

Menu

Brightness/

Plus/Clockwise

Minus

Function

Display/Exits the OSD menus.

1. Adjust contrast of the OSD.

2. Increase value of the adjustment item.

3. Select item clockwise.

1. Adjust audio volume of the OSD.

2. Decrease value of the adjustment item.

4 AUTO/SEL

Counter-clockwise 3. Select item counter-clockwise.

Enter Select item Select- To select the adjustment items from the OSD menus. Auto- To activate the “A uto Adjustment” function to obtain an optimum image.

5 Power Switch Switches on/off

Enable/Disable the power of your touchmonitor.

1. Press the Menu and buttons at the same time and hold for two seconds to enable/disable the OSD functions. OSD menu default is enabled.

2. Press the Menu and buttons at the same time and hold for two seconds to enable/disable the power lock function.


OSD Menu Function

CONTRAST

RGB

A A

Function

Contrast

Brightness

Left/Right

Up/Down

Recall defaults

Symbol

Color Temperature RGB

Process

Controls the picture contrast

Controls the picture brightness.

Controls the horizontal position.

Controls the vertical position.

Recall factory settings of the image parameters.

In this menu you can select one of the default color temperatures (9300 o

K,

6500 o

K, 5500 o

K, 7500 o

K ) Press the OSD button Up and Down or set color values individually using the "USER" option. To define the color values individually, select the "USER" option. You can switch between the setting options for R/G/B (red, green and blue foreground) using the OSD direction button. Select and specify the desired value by using the OSD button.

3-21

EXIT

Sharpness

Phase

Clock

OSD Left/Right

OSD Up/Down

OSD Timeout

Auto Adjust

Language

DSUB Analog/

A A

Adjust audio volume of the OSD menu.

Adjusts csharpness.

Controls the vertical and horizontal fine tuning.

Controls the horizontal image size.

Adjusts the horizontal position of the OSD menu.

Adjusts the vertical position of the OSD menu.

Determines how long (in seconds) the OSD menu waits before closing automatically after no action has been performed.

Automatically selects the optional settings for image parameters

(brightness, contrast, image position, phase etc).Display the current graphic mode.

Selection of the OSD menu language: English, French, German,

Spanish, Japanese.

Select the connection for the display. DSUB Analog(15-pin connector) or DVI Digital DVI Digital (24-pin connector). In this way you can connect your monitor to 2 computers (by simultaneously using both connectors) and switch between displays.


C H A P T E R

4

T

ROUBLESHOOTING

If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center.

Solutions to Common Problems

Problem

No image appears on screen.

“Out of Range” display

OSD/Power buttons don't respond

Suggestion(s)

Check that all the I/O and power connectors are properly connected as described in Chapter 2.

Make sure the pins of the connectors are not crooked or broken.

Test power supply by trying different cables, a different wall outlet or plug another appliance into the outlet.

Make certain the video cable is properly connected and that it is not damaged. Check for bent pins on the cable connectors.

Ensure that your computer and video card are properly configured. (Consult video card documentation.)

Check to see if the resolution of your computer is higher than that of the LCD display.

Reconfigure the resolution of your computer to make it less than or equal to 1280 x 1024. See Appendix A for more information on resolution.

See page 3-21 for OSD enable/disable.

4-23

Image has vertical flickering line bars.

Image is unstable and flickering

Image is scrolling

Touch doesn’t work

Use “Phase” to make an adjustment.

Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display.

Use “CLOCK” to make an adjustment.

Make sure the VGA signal cable (or adapter) is well connected.

Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display.

Make sure cable is securely attached at both ends.


A P P E N D I X

A

N

ATIVE

R

ESOLUTION

The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the Elo LCD touchmonitor, the native resolution is 1280 x 1024 for the SXGA-17 inch size.

In almost all cases, screen images look best when viewed at their native resolution. You can lower the resolution setting of a monitor but not increase it.

Input Video

640 x 480 (VGA)

800 x 600 (SVGA)

1024 x 768 (XGA)

1280 x 1024 (SXGA)

17" LCD

Transforms input format to 1280 x 1024



Displays in Native Resolution

The native resolution of an LCD is the actual number of pixels horizontally in the LCD by the number of pixels vertically in the LCD. LCD resolution is usually represented by the following symbols:

VGA

SVGA

XGA

SXGA

UXGA

640 x 480

800 x 600

1024 x 768

1280 x 1024

1600 x 1200

A-25

As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels vertically. Input video is also represented by the same terms. XGA input video has a format of 1024 pixels horizontally by 768 pixels vertically. When the input pixels contained in the video input format match the native resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pixels. As an example, the pixel in column 45 and row 26 of the input video is in column 45 and row 26 of the LCD. For the case when the input video is at a lower resolution than the native resolution of the

LCD, the direct correspondence between the video pixels and the LCD pixels is lost. The LCD controller can compute the correspondence between video pixels and LCD pixels using algorithms contained on its controller. The accuracy of the algorithms determines the fidelity of conversion of video pixels to LCD pixels. Poor fidelity conversion can result in artifacts in the LCD displayed image such as varying width characters.

A-26 Elo Entuitive Touchmonitor User Guide

A P P E N D I X

B

T

OUCHMONITOR

S

AFETY

This manual contains information that is important for the proper setup and maintenance of your touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual, especially Chapter 2 (Installation), and Chapter 3 (Operation).

1. To reduce the risk of electric shock, follow all safety notices and never open the touchmonitor case.

2 Turn off the product before cleaning

3 Your new touchmonitor is equipped with a 3-wire, grounding power cord. The power cord plug will only fit into a grounded outlet. Do not attempt to fit the plug into an outlet that has not been configured for this purpose. Do not use a damaged power cord. Use only the power cord that comes with your Elo TouchSystems Touchmonitor. Use of an unauthorized power cord may invalidate your warranty.

4 The slots located on the sides and top of the touchmonitor case are for ventilation. Do not block or insert anything inside the ventilation slots.

5 It is important that your touchmonitor remains dry. Do not pour liquid into or onto your touchmonitor. If your touchmonitor becomes wet do not attempt to repair it yourself.

B-27

Care and Handling of Your Touchmonitor

The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level.

• To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.

• Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use thinner or benzene, abrasive cleaners or compressed air.

• To clean the display unit cabinet, use a cloth lightly dampened with a mild detergent.

• Avoid getting liquids inside your touchmonitor. If liquid does get inside, have a qualified service technician check it before you power it on again.

• Do not wipe the screen with a cloth or sponge that could scratch the surface.

• To clean the touchscreen, use window or glass cleaner. Put the cleaner on the rag and wipe the touchscreen. Never apply the cleaner directly on the touchscreen

B-28 Elo Entuitive Touchmonitor User Guide

A P P E N D I X

C

T

ECHNICAL

S

PECIFICATIONS

Compatible Video Modes

Your Elo Entuitive touchmonitor is compatible with the following standard video modes:

VESA

VESA

VESA

VESA

MAC

VESA

VESA

VESA

Mode

VGA

VGA

VGA

MAC

VESA

VESA

SXGA

SXGA

SXGA

SXGA

SUN

Resolution

720 x350

720 x 400

640 x 480

640 x 480

640 x 480

640 x 480

800 x 600

800 x 600

800 x 600

800 x 600

832 x 624

1024 x 768

1024 x 768

1024 x 768

1280 x 1024

1280 x 1024

1152 x 864

1280 x 960

1024x768

35,160

37,880

46,880

48,080

49,720

48,360

56,480

60,020

H. Frequency (kHz)

31,470

31,470

31,470

35,000

37,860

37,500

64,000

80,000

67,500

60,000

52,450

75

60

70

75

56

60

75

72

60

75

75

60

65

60

66

72

75

V. Frequency (Hz)

70

70

C-29

Touchmonitor Specifications

Table C.1 17" LCD Touchmonitor (ET172XL-XXWF-1) Specifications

Display Type

Size

Pixel Format

Touchscreen

Colors

Display

Brightness

Back-light Lamp

Life

Viewing Angle

Contrast Ratio

Display Response

Time

Environmental

Mechanical

Electrical

Speaker

Agencies

Active matrix, thin film transistor

(TFT), liquid crystal display

17-inch diagonal

338 x 270 mm useful screen area

1280 x 1024

0.125-inch IntelliTouch and

AccuTouch, anti-glare

IntelliTouch or AccuTouch

16.2 million with dithering, 6 bit per color data

Non-Touch: 260 cd/m 2 (Typical) AccuTouch:213cd/m 2 (Typical)

IntelliTouch:239cd/m 2 (Typical)

SecureTouch:234cd/m 2 (Typica1)

Surface Capacitive Touch:218cd/m 2 (Typica1)

40,000 hours at 50% brightness typical

Horizontal Typical:-70 o

(looking up)/ 70 o

(looking down) at a CR>10 (-70~70)

Vertical Typical:-60 o

(left)/67 o

(right) at a CR>10

450:1 typical

9 ms(tr)/ 16 ms(tf) Typical

Operating Temp

Storage Temp

Humidity

Weight

0 o

C to 40 o

C

-20 o

C to +60 o

C

80% non-condensing AT

95% IT

25 lbs. maximum approx. weight for IntelliTouch and AccuTouch

See drawings on next page.

Size

Input Video

Input Power

VGA/SVGA/XGA/SXGA analog or digital video

Main Adapter: 100-240V~, 50/60Hz/

LCD:11.4-19.95V , 12V 4A max,

19V 2.65A max.

8 ohms, 2 watt per speaker

Power Dissipation Universal

Safety & EMC UL, cUL and Semko

FCC-B, CE, VCCI, C-Tick, ICES-03, WEEE

C-30 Elo Entuitive Touchmonitor User Guide

Table C.2 IntelliTouch Touchmonitor Specifications

Mechanical

Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm).

Equates to less than ±1%.

More than 100,000 touchpoints/in 2 (15,500 touchpoints/cm 2 ).

Typically less than 3 ounces (85 grams).

Touchpoint Density

Touch Activation

Force

Surface Durability

Expected Life

Performance

Surface durability is that of glass, Mohs’hardness rating of 7.

No known wear-out mechanism, as there are no layers, coatings, or moving parts. IntelliTouch technology has been operationally tested to more than 50 million touches in one location without failure, using a stylus similar to a finger.

Unit is sealed to protect against splashed liquids, dirt, and dust.

Sealing

Optical

Light Transmission

(per ASTM D1003)

Visual Resolution

82% AccuTouch; 92% IntelliTouch Typical , 84% Surface Capacitive.

All measurements made using USAF 1951 Resolution Chart, under

30X magnification, with test unit located approximately

1.5 in (38 mm) from surface of resolution chart.

Clear surface: Excellent, with no noticeable degradation.

Antiglare surface: 6:1 minimum.

Antiglare surface: Curved: 60 ± 20 gloss units or 75 ± 15 gloss units.

Gloss (per ASTM

D2457 using a 60degree gloss meter)

C-31

Environmental

Chemical Resistance

Electrostatic

Protection (per EN 61

000-4-2, 1995)

The active area of the touchscreen is resistant to all chemicals that do not affect glass, such as:

Acetone

Toluene

Methyl ethyl ketone

Isopropyl alcohol

Methyl alcohol

Ethyl acetate

Ammonia-based glass cleaners

Gasoline

Kerosene

Vinegar

Meets Level 4 (15 kV air/8 kV contact discharges).


Table C.3 AccuTouch Touchmonitor Specifications

Mechanical

Construction Top: Polyester with outside hard-surface coating with clear or antiglare finish.

Inside: Transparent conductive coating.

Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). This equates to less than ±1%.

Touchpoint Density More than 100,000 touchpoints/in 2 (15,500 touchpoints/cm

Touch Activation Force Typically less than 4 ounces (113 grams).

2 ).

Surface Durability

Bottom: Glass substrate with uniform resistive coating. Top and bottom layers separated by Elo-patented separator dots.

Expected Life

Performance

Meets Taber Abrasion Test (ASTM D1044), CS-10F wheel, 500 g.

Meets pencil hardness 3H.

AccuTouch technology has been operationally tested to greater than

35 million touches in one location without failure, using a stylus similar to a finger.

Optical

Light Transmission

(per ASTM D1003)

Visual Resolution

Typically 75% at 550-nm wavelength (visible light spectrum).

All measurements made using USAF 1951 Resolution Chart, under 30

X magnification, with test unit located approximately 1.5 in. (38 mm) from surface of resolution chart.

Antiglare surface: 6:1 minimum.

Haze (per ASTM D1003) Antiglare surface: Less than 15%.

Gloss (per ASTM D2457) Antiglare surface: 90 ± 20 gloss units tested on a hard-coated front surface.

C-33

17" LCD Touchmonitor (ET172XL-XXWF-X)Dimensions

444mm [17.47"]

359mm [14.14"]

220mm [8.65"]

C-34

77mm [3.03"]

10mm [0.39"]

See Detail A

244mm [9.62"]

Detail A


R

EGULATORY

I

NFORMATION

I. Electrical Safety Information:

A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer¡¦s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.

B) There are no operator serviceable parts inside this equipment. There are hazardous voltages generated by this equipment which constitute a safety hazard. Service should be provided only by a qualified service technician.

C) This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet.

1) Do not substitute the cord with other than the provided approved type. Under no circum stances use an adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the grounding wire.

2) The equipment requires the use of the ground wire as a part of the safety certification, modification or misuse can provide a shock hazard that can result in serious injury or death.

3) Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power.

II. Emissions and Immunity Information

A) Notice to Users in the United States: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

B) Notice to Users in Canada: This equipment complies with the Class B limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of

Industrie Canada.

C) Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the equipment. Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as re quired by the following standards:

36

This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following

Directives and Standards:

This equipment has been tested to the requirements for the CE Mark as required by EMC

Directive 89/336/EEC indicated in European Standard EN 55 022 Class B and the Low

Voltage Directive 73/23/EEC as indicated in European Standard EN 60 950.

D) General Information to all Users: This equipment generates, uses and can radiate radio frequency energy. If not installed and used according to this manual the equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-specific factors.

1) In order to meet emission and immunity requirements, the user must observe the following: a) Use only the provided I/O cables to connect this digital device with any computer.

b) To ensure compliance, use only the provided manufacturer’s approved line cord.

c) The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

2) If this equipment appears to cause interference with radio or television reception, or any other device: a) Verify as an emission source by turning the equipment off and on.

b) If you determine that this equipment is causing the interference, try to correct the interference by using one or more of the following measures: i) Move the digital device away from the affected receiver.

ii) Reposition (turn) the digital device with respect to the affected receiver.

iii) Reorient the affected receiver¡¦s antenna.

iv) Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits.

v) Disconnect and remove any I/O cables that the digital device does not use.

(Unterminated I/O cables are a potential source of high RF emission levels.) vi) Plug the digital device into only a grounded outlet receptacle. Do not use

AC adapter plugs. (Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user.)

If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician.

37 Elo Entuitive Touchmonitor User Guide

C

UL

LISTED

US

6K70

E141667

ITE

ENERGY STAR

REP

UBLICA

EN60950

1352

Tested To Comply

With FCC Standards

FOR HOME OR OFFICE USE

ARGENTINA

N10051

MPR II

“This class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le materiel brouilleur du

Canada”

“This application of this monitor is restricted tp special controlled luminous environment. This screen surface trend to reflect annoying light of lamps and sunlight. To avoid these reflections the monitor should not be positioned in front of a window or directed to luminaries. The monitor is in compliance with Reflection Class III according to

ISO9241-7.”

38

W

ARRANTY

Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to

Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and components of the product is 3 years.

Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time and from time to time make changes in the components delivered as Products or components.

Buyer shall notify Seller in writing promptly (and in no case later than thirty (30) days after discovery) of the failure of any Product to conform to the warranty set forth above; shall describe in commercially reasonable detail in such notice the symptoms associated with such failure; and shall provide to Seller the opportunity to inspect such Products as installed, if possible. The notice must be received by Seller during the Warranty Period for such product, unless otherwise directed in writing by the Seller. Within thirty (30) days after submitting such notice, Buyer shall package the allegedly defective Product in its original shipping carton(s) or a functional equivalent and shall ship to Seller at Buyer’s expense and risk.

Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above, Seller shall correct such failure by, at Seller¡¦s options, either (i) modifying or repairing the Product or (ii) replacing the Product. Such modification, repair, or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in transit, and may insure the Product.

Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by

Seller to be defective. Modification or repair, of Products may, at Seller’s option, take place either at

Seller’s facilities or at Buyer’s premises. If Seller is unable to modify, repair, or replace a Product to conform to the warranty set forth above, then Seller shall, at Seller’s option, either refund to Buyer or credit to Buyer’s account the purchase price of the Product less depreciation calculated on a straightline basis over Seller¡¦s stated Warranty Period.

39 Elo Entuitive Touchmonitor User Guide

THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF

WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS

NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING

THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR

MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELL-

ER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTH-

ER THAN THE WARRANTY SET FORTH HEREIN. SELLER’S LIABILITY UNDER THE WARRANTY

SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT. IN NO EVENT

SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUB-

STITUTE GOODS BY BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR INCI-

DENTAL DAMAGES.

Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to (i) assessing the suitability for Buyer’s intended use of the Products and of any system design or drawing and (ii) determining the compliance of Buyer’s use of the Products with applicable laws, regulations, codes, and standards. Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising from Buyer’s products, which include or incorporate Products or components manufactured or supplied by Seller. Buyer is solely responsible for any and all representations and warranties regarding the Products made or authorized by Buyer. Buyer will indemnify Seller and hold

Seller harmless from any liability, claims, loss, cost, or expenses (including reasonable attorney’s fees) attributable to Buyer’s products or representations or warranties concerning same.

40

I

NDEX

Numerics

17" LCD Touchmonitor (ET172XL-XXWF-X) Dimensions, 35

17" LCD Touchmonitor (ET172XL-XXWF-X) Specifications, 30

A

About the Product, 1

About Touchmonitor Adjustments, 19

Accessing the VESA Mounting Interface, 13

AccuTouch Touchmonitor Specifications, 33

Agencies, 30

Analog Contrast, 21

Auto Adjust, 22

Auto Contrast, 21

B

Back-light Lamp Life, 30

Balance, 22

Base Bottom View, 5

Bass, 22

Brightness, 20,21

C

Care and Handling of Your Touchmonitor, 28

Chemical Resistance, IntelliTouch, 32

Cleaning Your Touchmonitor, 28

Clock, 22

Colors Temperature, 21

Compatible Video Modes, 29

Connecting the Power Cable, 11

Connecting the Remote OSD Cable, 10

Connecting the Serial or USB Touchscreen Cable, 9

Connecting the Speaker Cable, 10

Connecting the Video Cable, 8

Construction, AccuTouch, 33

Contrast, 21

Contrast Ratio, 30

D

Display Brightness, 30

Display Response Time, 30

Display Type, 30

DSUB Analog/DVI Digital, 22

E

Electrical, 30

Electrical Safety Information, 31

Electrostatic Protection, IntelliTouch, 32

Emissions and Immunity Information, 31

Enable/Disable, 20

Enter Select item, 20

Environmental, 30, 32

Expected Life Performance, AccuTouch, 33

Expected Life Performance, IntelliTouch, 31

G

Gloss, AccuTouch, 33

Gloss, IntelliTouch, 31

H

Haze, AccuTouch, 33

Hue, 22

I

Image Information, 22

Image problem, 23

Image, scrolling, 24

Image, unstable, 24

Image, vertical flickering, 24

Installation and Setup, 3

Installing the Driver Software, 14

Installing the Serial Touch Driver, 15

Installing the Serial Touch Driver for MS-DOS andWindows 3.1, 16

Installing the Serial Touch Driver for Windows XP, 2000,Me,

95/98 and NT 4.0, 15

Installing the USB Touch Driver, 17

Installing the USB Touch Driver for Windows XP, 2000, Me and 98, 17

IntelliTouch Touchmonitor Specifications, 31

Introduction, 1

L

Light Transmission, AccuTouch, 33

Light Transmission, IntelliTouch, 31

M

Main Unit, 4

Mechanical, 30

Mechanical, AccuTouch, 33

Mechanical, IntelliTouch, 31

Menu, 20

Mute/Minus Counter-clockwise, 20

Mounting the Base, 13

N

Native Resolution, 25

O

Operation, 19

Optical, AccuTouch, 33

Optical, IntelliTouch, 31

Optimizing the LCD Display, 12

OSD Left/Right, 22

OSD Menu Function, 21

OSD Timeout, 22

OSD Up/Down, 22

OSD Power, Respond, 23

Out of Range display, 23

I N D E X - 41

P

Phase, 22

Pixel Format, 30

Positional Accuracy, AccuTouch, 33

Positional Accuracy, IntelliTouch, 31

Power Switch, 26

Precautions, 1

Product Overview, 4

R

Rear View, 4

Recall Defaults, 21

Regulatory Information, 37

Routing the cables, 7

S

Sealing, IntelliTouch, 31

Serial or USB Connection, 6

Sharpness, 22

Side Bezel Buttons, 20

Side View, 5

Solutions to Common Problems, 23

Speakers, 30

Surface Durability, AccuTouch, 33

Surface Durability, IntelliTouch, 31

SVGA, 25

SXGA, 25

T

Technical Specifications, 29

Touch Activation Force, AccuTouch, 33

Touch Activation Force, IntelliTouch, 31

Touch Interface Connection, 6

Touch not working, 24

Touchmonitor Safety, 27

Touchmonitor Specifications, 30

Touchpoint Density, AccuTouch, 33

Touchpoint Density, IntelliTouch, 31

Treble, 22

Troubleshooting, 23

U

Unpacking Your Touchmonitor, 3

Using the On-Screen Display (OSD) Menus, 19

Up/Down, 21

UXGA, 25

V

VESA Mount on Your Touchmonitor, 12

VGA, 25

Viewing Angle, 30

Visual Resolution, AccuTouch, 33

Visual Resolution, IntelliTouch, 31

Volume, 22

W

Warranty, 41

X

XGA, 25

I N D E X - 42

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www.elotouch.com

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Getting in Touch with Elo

To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com or simply call the office nearest you:

USA & Headquarters

Elo TouchSystems, Inc.

301 Constitution Drive,

Menlo Park, CA 94025

USA

Germany

Elo TouchSystems GmbH & Co. KG

Haidgraben 6

D-85521 Ottobrunn

Germany

(800) ELO-TOUCH(800-356-8682)

Tel 650-361-4700

Fax 650-361-4747 [email protected]

Tel +49(89)60822-0

Fax +49(89)60822-150 [email protected]

Belgium

Elo TouchSystems

Diestsesteenweg 692

B-3010 Kessel-Lo1-19-20

Belgium

Tel +32(16)35-2100

Fax +32(16)35-2101 [email protected]

Japan

Touch Panel Systems K.K

Sun Homada Bldg. 2F

Shin-Yokohama

Kanagawa 222-0033

Japan

Tel +81(45)478-2161

Fax +81(45)478-2180 www.tps.co.jp

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