TROUBLESHOOTING. ProForm 350s Crosstrainer Treadmill, PCTL93240

TROUBLESHOOTING

Most treadmill problems can be solved by following the simple steps below. Find the symptom that applies, and follow the steps listed. If further assistance is needed, call toll-free 1-888-936-4266.

PROBLEM: The power does not turn on

SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor is plugged into a properly grounded outlet (see page 10). Use only a single-outlet surge suppressor that meets all of the specifications described on page 10. Important: The treadmill is not compatible with GFCI-equipped outlets. b. After the power cord has been plugged in, make sure that the key is fully inserted into the console.

c. Check the reset/off circuit breaker located on the treadmill frame near the power cord. If the switch protrudes as shown, the circuit breaker has tripped.

To reset the circuit breaker, wait for five minutes and then press the switch back in.

PROBLEM: The power turns off during use c

Tripped

Reset

SOLUTION: a. Check the circuit breaker located on the treadmill frame near the power cord (see the drawing above). If the circuit breaker has tripped, wait for five minutes and then press the switch back in.

b. Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for five minutes, and then plug it back in.

c. Remove the key from the console. Reinsert the key fully into the console.

d. If the treadmill still will not run, please call toll-free 1-888-936-4266.

PROBLEM: The displays of the console do not function properly

SOLUTION: a. Remove the key from the console and UNPLUG THE

POWER CORD. Remove the six Screws (58) from the

Hood (1), and carefully pivot the Hood off.

a

58 58

58

1

Locate the Reed Switch (10) and the Magnet (18) on the left side of the Pulley (17). Turn the Pulley until the Magnet is aligned with the Reed Switch. Make sure that the gap between the Magnet and the

Reed Switch is about 1/8” (3 mm). If necessary, loosen the 3/4” Tek Screw (102) and move the Reed

Switch slightly. Retighten the Screw. Re-attach the

Hood, and run the treadmill for a few minutes to check for a correct speed reading.

1/8”

10

102

Top

View

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18

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PROBLEM: The walking belt slows when walked on

SOLUTION: a. Use only a single-outlet surge suppressor that meets all of the specifications described on page 10.

b. If the walking belt is overtightened, treadmill performance may decrease and the walking belt may become damaged. Remove the key and UNPLUG THE

POWER CORD. Using the allen wrench, turn both rear roller adjustment bolts counterclockwise, 1/4 of a turn. When the walking belt is properly tightened, you should be able to lift each side of the walking belt 2 to

3 inches (5 to 7 cm) off the walking platform. Be careful to keep the walking belt centered. Plug in the power cord, insert the key, and run the treadmill for a few minutes. Repeat until the walking belt is properly tightened.

b

2”–3”

Rear Roller Adjustment Bolts c. If the walking belt still slows when walked on, please call toll-free 1-888-936-4266.

PROBLEM: The walking belt is off-center or slips when walked on

SOLUTION: a. If the walking belt is off-center, first remove the key and UNPLUG THE POWER CORD. If the walking

belt has shifted to the left, use the allen wrench to turn the left rear roller bolt clockwise 1/2 of a turn; if

the walking belt has shifted to the right, turn the bolt counterclockwise 1/2 of a turn. Be careful not to overtighten the walking belt. Plug in the power cord, insert the key, and run the treadmill for a few minutes.

Repeat until the walking belt is centered. b. If the walking belt slips when walked on, first remove the key and UNPLUG THE POWER CORD. Using the allen wrench, turn both rear roller bolts clockwise,

1/4 of a turn. When the walking belt is correctly tightened, you should be able to lift each side of the walking belt 2 to 3 inches (5 to 7 cm)off the walking platform. Be careful to keep the walking belt centered.

Plug in the power cord, insert the key, and carefully walk on the treadmill for a few minutes. Repeat until the walking belt is properly tightened.

a b

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