What Is Covered By The Rheem Warranty For The Water Heaters Detailed In This Document. Rheem Solar Premier Loline

RHEEM SOLAR PREMIER LOLINE

WATER HEATER WARRANTY - AUSTRALIA ONLY

SOLAR PREMIER LOLINE WATER HEATER MODEL 590270

3. WHAT IS COVERED BY THE RHEEM WARRANTY FOR THE WATER HEATERS DETAILED IN THIS DOCUMENT

3.1 Rheem will repair or replace a faulty component of your water heater if it fails to operate in accordance with its specifications as follows:

What components are covered

The period in which the fault must appear in order to be covered

What coverage you receive

All components

The cylinder

(if the water heater is installed in a single-family domestic dwelling)

Year 1

Years 2 & 3

Years 4 & 5

Repair and/or replacement of the faulty component, free of charge, including labour.

Repair and / or replacement of the cylinder, free of charge, including labour.

Replacement cylinder, free of charge. Installation and repair labour costs are the responsibility of the owner.

Replacement cylinder, free of charge. Installation and repair labour costs are the responsibility of the owner.

The cylinder

(if the water heater is not installed in a single-family domestic dwelling)

Years 2 & 3

The solar collector

(all installations)

Years 2 to 5

Replacement solar collector, free of charge.

Installation and repair labour costs are the responsibility of the owner.

3.2 If a government rebate has been received for the water heater, the duration of the protection afforded by this warranty may be greater than what is set out above. Please call 131031 for details.

4. ENTITLEMENT TO MAKE A CLAIM UNDER THIS WARRANTY

4.1 To be entitled to make a claim under this warranty you need to: a) Be the owner of the water heater or have consent of the owner to act on their behalf. b) Contact Rheem Service without undue delay after detection of the defect and, in any event, within the applicable warranty period.

4.2 You are not entitled to make a claim under this warranty if your water heater: a) Does not have its original serial numbers or rating labels. b) Is not installed in Australia.

5. HOW TO MAKE A CLAIM UNDER THIS WARRANTY

5.1 If you wish to make a claim under this warranty, you need to: a) Contact Rheem on 131031 and provide owner’s details, address of the water heater, a contact number and date of installation of the water heater or if that’s unavailable, the date of manufacture and serial number (from the rating label on the water heater). b) Rheem will arrange for the water heater to be tested and assessed on-site. c) If Rheem determines that you have a valid warranty claim, Rheem will repair or replace the water heater in accordance with this warranty.

5.2 Any expenses incurred in the making of a claim under this warranty will be borne by you.

6. THE AUSTRALIAN CONSUMER LAW

6.1 Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

6.2 The Rheem warranty (set out above) is in addition to any rights and remedies that you may have under the Australian Consumer Law.

RHEEM AUSTRALIA PTY LTD, A.B.N. 21 098 823 511, www.rheem.com.au

For Service Telephone 131 031 AUSTRALIA or 0800 657 335 NEW ZEALAND

Revision Date: 2012 January 126508G

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