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Installation Guide
6 Support
41
If you have a problem with your equipment, contact support for your region.
Contact information is available at: www.zebra.com/support
When contacting support, please provide the following information:
• Serial number of the unit
• Model number or product name
• Software type and version number
Support responds to calls by e-mail, telephone, or fax within the time limits set forth in support agreements. If you purchased your product from a business partner, contact that business partner for support.
6.1 Customer Support Web Sites
Support located at: www.zebra.com/support provides information and online assistance including developer tools, software downloads, product manuals and online repair requests.
6.2 Manuals
Documentation is available at: www.zebra.com/support.
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Table of contents
- 5 1.0 Introduction
- 5 1.1 Document Conventions
- 6 1.2 Warnings
- 6 1.3 Site Preparation
- 6 1.4 Package Contents
- 6 1.5 Features
- 8 2.0 Hardware Installation
- 8 2.1 Installation Instructions
- 9 2.2 Precautions
- 9 2.3 Access Point Placement
- 9 2.4 Power Injector System
- 10 2.5 Wall Mount Installation
- 13 2.6 Telco Box Installation
- 17 2.7 Antennas
- 17 2.8 LED Indicators
- 18 3.0 Basic Access Point Configuration
- 29 4.0 Specifications
- 29 4.1 Electrical Characteristics
- 29 4.2 Physical Characteristics
- 30 4.3 Radio Characteristics
- 31 5.0 Regulatory Information
- 31 5.1 Regulatory Overview
- 31 5.2 Wireless Device Country Approvals
- 31 5.2.1 Country Selection - Note for AP & Wireless Controller
- 32 5.2.2 Frequency of Operation - FCC and IC
- 32 5.3 Health and Safety Recommendations
- 32 5.3.1 Warnings for the use of Wireless Devices
- 32 5.3.2 Potentially Hazardous Atmospheres - Fixed Installation
- 32 5.3.3 Safety in Hospitals
- 33 5.4 RF Exposure Guidelines
- 33 5.4.1 Safety Information
- 33 5.5 International
- 33 5.6 EU
- 33 5.7 US and Canada
- 34 5.8 Power Supply
- 34 5.9 Radio Frequency Interference Requirements - FCC
- 34 5.10 Radio Frequency Requirements - Canada
- 34 5.10.1 Radio Transmitters
- 35 5.11 CE Marking and European Economic Area (EEA)
- 35 5.12 Mexico
- 35 5.13 Statement of Compliance
- 36 5.14 Waste Electrical and Electronic Equipment (WEEE)
- 37 5.15 Turkish WEEE Statement of Compliance
- 38 5.16 Japan (VCCI) - Voluntary Control Council for Interference Class B ITE
- 38 5.17 Korea Warning Statement for Class B ITE
- 38 5.17 Other Countries
- 41 6.0 Support
- 41 6.1 Customer Support Web Sites
- 41 6.2 Manuals
- 41 6.3 General Information
- 42 7.0 AP-6511 Series Access Point China ROHS Agreement