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Error messages
If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.
63
Error Messages
CMOS Battery Bad
CMOS Checksum Error
Disk Boot Failure
Corrective Action
Contact your dealer or an authorized service center.
Contact your dealer or an authorized service center.
Insert a system (bootable) diskette into the floppy drive (A:), then press Enter to reboot.
Diskette Drive Controller Error or
No Controller Present
Contact your dealer or an authorized service center.
Diskette Drive Error Contact your dealer or an authorized service center.
Diskette Drive Type Mismatch
Equipment Configuration Error
Hard Disk 0 Error
Hard Disk 0 Extended Type Error
I/O Parity Error
Insert system diskette and press
<Enter> key to reboot
Press F2 (during POST) to enter the BIOS
Utility; then press Esc to exit and reconfigure the computer.
Press F2 (during POST) to enter the BIOS
Utility; then press Esc to exit and reconfigure the computer.
Contact your dealer or an authorized service center.
Contact your dealer or an authorized service center.
Contact your dealer or an authorized service center.
Insert a system (bootable) diskette into the floppy drive (A:), then press Enter to reboot.
64 3 Troubleshooting your computer
Error Messages
Keyboard Error or No Keyboard
Connected
Keyboard Interface Error
Memory Size Mismatch
Missing operating system
Non-system disk or disk error.
Replace and strike any key when ready.
Pointing Device Error
Press F2 (during POST) to enter the BIOS
Utility; then press Esc to exit and reconfigure the computer.
Insert a system (bootable) diskette into the floppy drive (A:), then press Enter to reboot.
Contact your dealer or an authorized service center.
Pointing Device Interface Error
Corrective Action
Contact your dealer or an authorized service center.
Contact your dealer or an authorized service center.
Press F2 (during POST) to enter the BIOS
Utility; then press Esc to exit and reconfigure the computer.
Protected Mode Test Fail
RAM BIOS Bad
RAM Parity Error
Real-Time Clock Error
Video RAM BIOS Bad
Contact your dealer or an authorized service center.
Contact your dealer or an authorized service center.
Contact your dealer or an authorized service center.
Contact your dealer or an authorized service center.
Press F2 (during POST) to enter the BIOS
Utility; then press Esc to exit and reconfigure the computer.
Contact your dealer or an authorized service center.
If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance. Some problems may be solved using the BIOS Utility.
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