Recovery. Acer Triton 500, Predator PT515-51

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R

ECOVERY

If you are having trouble with your computer, and the frequently asked questions (

see Got a question? on page 66

) do not help, you can recover your computer.

This section describes the recovery tools available on your computer. Acer provides Acer Care Center , which allows you to reset your PC, refresh your PC, or create a factory default backup. If you cannot access Acer Care Center , click

Settings in the Start menu, select Update & Security and then click Recovery.

Note

Acer Care Center vary depending on model or Operating System.

Important

We recommend that you create a Factory Default Backup as soon as possible. In certain situations a full recovery will require a USB recovery backup.

Creating a factory default backup

Recovery Management allows you to quickly and easily back up your operating system, installed apps and data.

Note

Since the recovery backup requires at least 8 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 16 GB or larger.

1. From Start , select Care Center then Recovery Management .

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2. Select the Backup tab and click Get Started for Create

Factory Default Backup to open the Recovery Drive window.

3. Make sure Back up system files to the recovery drive is selected and click Next .

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4. Plug in the USB drive and wait for the PC to detect the

USB drive then click Next .

5. Everything on the drive will be deleted. Click Create to continue.

6. You will be shown the backup progress on the screen.

7. Follow the process until it completes.

8. Unplug the USB drive and label it clearly.

Important

Write a unique, descriptive label on the backup, such as 'Windows

Recovery Backup'. Make sure you keep the backup in a safe place that you will remember.

Backing up your wireless and LAN drivers

Back up your wireless and LAN drivers. You can use these backups to install the wireless and LAN drivers if you install another operating system.

1. From Start , select Care Center then Recovery Management .

2. Select the Backup tab and click Get started for Backup wireless and LAN drivers . Choose a folder to save your drivers and select OK .

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Restoring your computer

Recovery Management allows you to quickly and easily restore your computer back to its default status. You can choose to keep your files or remove them before reinstalling

Windows.

Reset this PC and keep my files

1. From Start , select Care Center then Recovery Management .

2. Select the Restore tab and click Get started to Choose an option .

3. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files.

Click Next to continue.

Important

If you have apps installed on your PC, they will be removed.

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4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files.

Click Reset to continue.

5. You will be shown the reset progress on the screen. The screen will turn off during the reset process.

6. The screen will turn back on when it is installing Windows.

Your PC will restart several times during the reset process.

7. Follow the process until it completes.

8. When your PC has completed the reset process, Windows will have been reset back to its factory default settings without removing your personal files.

Reset this PC and remove everything

1. From Start , select Care Center then Recovery Management .

2. Select the Restore tab and click Get Started to Choose an option .

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3. Select Remove everything to reset your PC back to its factory default. This process will reinstall your operating system and remove all of your personal files, apps, and settings.

4. Select Just remove my files if you are keeping your computer. This will be quicker, but less secure. Files may still be recovered with a file recovery program.

Select Remove files and clean the drive if you are not keeping your computer. This process will take longer, but will be more secure.

Warning

Selecting " Remove files and clean the drive" will remove all of your personal files and accounts, along with pre-existing drivers that may affect your Windows installation.

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5. Click Reset to continue.

6. You will be shown the reset progress on the screen. The screen will turn off during the reset process.

7. The screen will turn back on when it is installing Windows.

Your PC will restart several times during the reset process.

8. Follow the process until it completes.

9. When your PC has completed the reset process, Windows will use factory default settings.