Problems and Solutions. Epson LQ-860 - Impact Printer

Problems and Solutions

This chapter discusses problems you may encounter while operating your printer and their likely solutions. If you are having difficulty achieving the desired printing result, first locate the problem in the table below and then see the appropriate page for the solution.

Power supply l

Power is not being supplied.

See 7-4

Printing l l l l l l

The printer does not print.

The print is faint or uneven.

Dots are missing in the printed characters or graphics.

Printed characters are not what you expected.

The print position is not what you expected.

The color printing is not what you expected.

See 7-5

See 7-6

See 7-7

See 7-8

See 7-11

See 7-15

If the printer still does not print, try the self test described in

Chapter 1. If the self test works properly, the printer is all right, and the problem probably lies in the computer, the software, or the cable. If the self test does not work, contact your Epson dealer.

l l

Paper handling

Single sheets do not feed properly.

Continuous paper does not feed properly.

See 7-16

See 7-19

7-2 Troubleshooting

l l

Switching between single sheets and continuous paper cannot be performed properly.

The short tear-off function does not operate properly.

Options l

Using the cut sheet feeder, the paper does not feed properly.