Total Visual SourceBook Manual

Troubleshooting

There are many resources available to resolve issues you may encounter.

Please check the following:

Readme File

Check the README file for the latest product information. The README file is located in the folder where you installed the product.

Product Documentation

We’ve spent a great deal of care and time to make sure the Total Visual

SourceBook manual and help file are very detailed. Check the Table of

Contents and Index for your question, and read the appropriate pages.

Web Site Support

The FMS web site contains extensive resources to help you use our products better. Resources include product updates, frequently asked questions (FAQs), forums, information on new versions, betas, and other resources.

Web Site

The FMS web site is located at: www.fmsinc.com

News and important announcements are posted here.

Support Site

The main support page is located at: http://support.fmsinc.com

From this page, you can quickly locate the other support resources.

Product Updates

FMS takes product quality very seriously. When bugs are reported and we can fix them, we make the updates available on our web site. If you are encountering problems with our product, make sure you are using the latest version.

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Chapter 8: Product Support Total Visual SourceBook