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Welcome to
Verizon FiOS T V
Congratulations. You made a great choice by subscribing to FiOS TV.
It’s going to revolutionize your television experience.
As a Verizon FiOS TV subscriber, you can unleash the full potential of your television and enjoy the programming selection, picture and sound quality that only fiber-optic technology can deliver.
This guide will help you get the most out of your FiOS TV. You’ll learn about our dynamic Interactive Programming Guide that helps you control how you watch TV. And find out how to access our extensive Video On Demand library. While you’re at it, spend a few minutes getting familiar with your new, easy-to-use remote control. If you have our supercharged Digital
Video Recorder, you’ll learn how it lets you record TV, so you can watch what you want, when you want.
Thank you for choosing FiOS TV. Now get ready to experience the power of fiber optics.
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Table of Contents
The ABCs of Fiber Optics
The Verizon FiOS Difference
The Optical Network Terminal
ONT Power Supply Unit
Battery Backup Unit
BBU Audible Alarms
BBU Indicator Signals
Verizon FiOS TV Router
Troubleshooting Tips
ONT Indicator Lights
Remote Control
Your Remote Control at a Glance
Easy-to-Use Buttons
Getting Started with Your Remote
Program Your Remote
Introducing Verizon FiOS Widgets
Troubleshooting
Device Codes
Interactive Programming Guide
Introduction
Main Menu
Search
16
18
19
20–21
21–26
27
28
30–35
36
37–39
40
40
4
10
11–12
13
14
15
8
9
5
6
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TV Listings
Video On Demand
Mini-Guide
Help
High Definition Television (HDTV)
Digital Video Recorder (DVR)
Settings
Parental Controls
Quick Tips
Digital Video Recorder
DVR lets you control the show
Getting Started
Recording TV
Controlling Live TV with the DVR
Set Top Boxes
Your Gateway to Verizon FiOS TV
Standard Definition
High Definition
Digital Video Recorder
Notes
41
42
42
43
43
43–44
44
45
46–49
50
51
52
52–55
55–57
58
59
60–61
62–63
64–65
66–68
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The ABC’s of Fiber Optics
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The Verizon FiOS Difference: Understanding your new fiber-optic connection
Now that you’re hooked up, here’s how it works. Although traditional telephone and cable TV networks use mostly copper wire and coaxial cable to deliver services, Verizon FiOS is 100% fiber optic, bringing you state-of-the-art voice, TV and high-speed Internet service. With FiOS, your home is now ahead of its time.
Verizon FiOS uses hair-thin strands of glass to carry information, in the form of laser-generated pulses of light. When those pulses of light reach your home through our network, they are converted into electrical signals in a box installed outside your home called the Optical Network Terminal (ONT). Once the signals have been converted, your home’s existing telephone wiring and coaxial cable carry voice and TV signals to your phones and TV sets. Either
CAT5 or a combination of CAT5 and coaxial cable is used to carry
Verizon FiOS Internet signals. Similarly, when information is sent from your home, those electrical signals are changed into light pulses in the ONT so they can travel to their destinations.
Unlike traditional self-powered telephone or cable television service, your
Verizon FiOS service depends on your home’s power source.
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The Optical Network Terminal (ONT ):
Your light source
Traditional telephone service uses copper wire to transmit communications signals. Verizon FiOS, however, transmits signals using hair-thin strands of glass fiber and laser-generated pulses of light.
When that light reaches your home through the Verizon network, it is converted into electric signals in a box installed outside your home called the ONT. That way, it can be “read” by your telephones and computers.
Information that is sent from your home will be converted from electric signals to light in the ONT.
Unlike traditional self-powered telephone service, your Verizon FiOS service depends on your home’s power source.
FiOS TV Installation Diagrams
Depending on the type of home you live in, your FiOS TV service will be installed using either the model shown below or the one on page 7.
Single-Family House
Router
Optical Network
Terminal (ONT)
ONT Power Supply Unit (OPSU)
& Battery Backup Unit (BBU)
6
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Some Apartments/Condominiums
If you live in a building with multiple units, such as an apartment building or other location with multiple tenants, the ONT and Battery Backup Unit (BBU) may be installed in your apartment’s utility room or closet (see Single-Family
House diagram). However, in many apartments and condominiums, the
ONT/BBU are installed in a centralized location in your building. In that case, the information on pages 6–12 may not apply to you.
Router
Optical Network
Terminal (ONT)
ONT Power Supply Unit (OPSU)
& Battery Backup Unit (BBU)
7
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The ONT has a power cord that goes into your home through the ONT Power
Supply Unit, where it plugs into an existing standard electrical outlet.
To ensure connectivity to the Verizon FiOS network, please make sure your ONT Power Supply Unit is plugged in at all times.
One of these ONT models will be installed in your home.
ONT Power Supply Unit (OPSU):
Your electricity source
Your ONT requires electricity to operate all Verizon services provided on the FiOS network. The OPSU supplies that power by connecting your
ONT directly to an electrical outlet in your home or garage.
The OPSU contains a single indicator light that tells you if electrical power is present. If the indicator light is dark, electricity is not flowing from the outlet to the ONT.
In normal operation, the light should be green.
The ONT requires very little power to operate. In fact, the amount of power needed is as little as what it would take to operate a couple of night-lights.
8
Problems with your equipment or service?
Please go to fioshelp.verizon.com
or call the Verizon Fiber Solutions Center at 1-888-553-1555 .
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Battery Backup Unit (BBU):
Continuous power when you need it
In case your ONT Power Supply Unit is accidentally unplugged — or in the event of a commercial power failure — a BBU has been installed to provide you with backup power for voice service for approximately four hours.
Your BBU was installed in a location in your home or garage where it can be easily monitored — most likely near the OPSU. The BBU is connected directly to the ONT to provide backup power if it’s needed. In addition, the BBU contains a series of indicator lights that tell you whether your service is being powered by your home’s electricity or the battery.
The BBU also tells you when the battery needs to be replaced. The average life of your battery is between one and four years, depending on the average temperature of the environment. When your battery does need to be replaced, you can purchase a sealed lead-acid battery at a major electronics outlet or home improvement store.
Note: Battery disposal standards and requirements vary by state. If you need to replace the sealed lead-acid battery in your backup unit, please check the following Environmental Protection Agency resources for proper disposal instructions: visit epa.gov/epr/products/batteries.html or call the EPA directly at 1-800-424-9346.
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BBU Audible Alarms:
Both BBU models are equipped with an audible alarm to inform you of problems with your BBU. The alarm sounds for two seconds and then is silent for 58 seconds. The conditions listed below are the potential reasons for the audible alarm. You can use the alarm in combination with the indicator lights to troubleshoot your BBU issue.
Low Battery — Alarm is silenced if the battery voltage goes above 12V
(electrical power has returned), the battery is fully discharged or the battery is removed from the BBU.
Foreign Voltage — Alarm is silenced once the foreign voltage has been properly removed.
Replace Battery — Alarm is silenced when the battery is removed.
Overcurrent — Alarm is silenced once the overcurrent has been properly removed.
Since you are responsible for the management of your battery, it is very important that you familiarize yourself with the indicator lights and audible alarm, to ensure that you have backup power if it’s needed.
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Please note: During a power outage, only your telephone service will receive power. Your backup battery will not operate your Internet or video services, or your router.
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BBU Indicator Signals:
You have received one of the following BBU models as part of your FiOS installation. Please look at the photos to determine which model you have.
Model #1:
The BBU model at right has four distinct lights to signify certain conditions, as described below.
Lights:
Systems:
Green — Operating normally.
Blinking Green — Battery is going through a self-test.
Yellow — ONT is operating from the battery and the battery is discharging.
Blinking Red — Battery is fully discharged and needs to be replaced.
Battery:
Green — ONT is operating normally. BBU is on standby.
Yellow — Battery is either recharging or conducting a self-test, or the BBU is providing power to the ONT.
Red — Battery is low. When this light comes on, approximately two hours of talk time remain.
Replace Battery:
Red — Battery needs to be replaced.
Auxiliary:
Green — Auxiliary battery pack (ABP) is connected to the BBU. ABP option is currently not available.
Off — No auxiliary battery pack is connected.
Problems with your equipment or service?
Please go to fioshelp.verizon.com
or call the Verizon Fiber Solutions Center at
1-888-553-1555
.
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Model #2:
The alternate BBU model below uses a combination of buttons and lights to signify certain conditions described below.
Buttons:
Battery Emergency Use — To protect you in an emergency, the BBU will shut down approximately one hour before the battery is fully depleted. If you need to make a phone call, press the Battery Emergency Use button once. This will enable the ONT to reboot, and up to one hour of battery life for talk time will be provided for emergency calls. After the button is pushed, all remaining battery life is used.
Alarm Silence — Press this button to silence an audible alarm.
Lights:
Auxiliary Power:
Not currently available.
Replace Battery:
Red — Battery needs to be replaced.
Battery Power:
Red — ONT is operating off battery power; no AC power available.
Blinking Red — Battery power is low.
System Status:
Green — Indicates normal operation.
Blinking Green — Indicates system fault.
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Verizon FiOS TV Router:
State-of-the-art sharing
As part of your Verizon FiOS TV service, you received a router, which has been tested for use with Verizon FiOS TV. Your router contains special diagnostic software that can help us troubleshoot and correct problems, should you experience trouble with your connection.
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Troubleshooting Tips
If you experience problems with your FiOS TV service, the following checklists could save you a call to the Verizon Fiber Solutions Center. It will also help us get to the root of the problem faster, when you do call.
Power:
1. Check to see if you are experiencing a power outage.
2. If there is no power outage, check to see if your OPSU is plugged into an electrical outlet and that the indicator light is illuminated.
3. If the indicator light is not illuminated and the outlet is a Ground Fault
Circuit Interrupter (GFCI), check to make sure it hasn’t been tripped.
If it has, press the reset button.
4. Check the fuses and circuit breaker to make sure your outlet is working.
Reset the breaker or replace fuses, if necessary.
5. After taking these steps, recheck the indicator light on the OPSU to see if it is illuminated. If it is, recheck for service.
Battery:
If you are experiencing a power outage, please review the following battery troubleshooting steps:
1. Check the lights on your BBU (see pages 11–12) and check the battery connection inside the BBU.
2. If the battery is properly connected and the Replace Battery indicator light is red, replace the battery in your BBU, as it is fully discharged.
3. After taking these steps, recheck the BBU indicator lights. If the battery lights are not in normal status, call the Verizon Fiber Solutions Center for assistance.
If you have gone through the above Power and Battery checklists and are still experiencing problems with your FiOS TV service, call the Verizon Fiber
Solutions Center directly.
Problems with your equipment or service?
Please go to fioshelp.verizon.com
or call the Verizon Fiber Solutions Center at
1-888-553-1555
.
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Here’s a quick guide for reading your ONT Indicator Lights:
Green light:
The battery is connected and the voltage level is adequate.
No light:
The ONT is not operating from the battery, or the battery is depleted.
Red light:
The ONT has detected a hardware failure.
Blinking light:
The ONT is not synchronized with the
Central Office.
No light:
The ONT is fully operational and connected to the
Central Office.
Green light:
The ethernet port is transmitting data.
No light:
No activity, or the ethernet port is disabled.
Green light:
The main AC power is available.
No light:
There is no power at the ONT.
No light:
Adequate video signal or video port is enabled.
Red light:
The video signal is below the adequate voltage level.
Green light:
At least one telephone is in an off-hook condition.
Blinking light:
At least one telephone has been in an off-hook condition for over an hour.
No light:
All telephones are in an on-hook condition.
Power for services provided on the Verizon FiOS network must be supplied by the customer. Customer is responsible for backup battery replacement. Backup battery does not supply power for Internet or video services. Certain telephones, answering machines and other telephone equipment not meeting industry standards may not work with service provided on the Verizon FiOS network.
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Remote Control
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Everything you need to know about your new FiOS TV remote
Whether you’re browsing through channels, recording your favorite shows or ordering the latest hit movies from our extensive Video On Demand library, your new and enhanced FiOS TV universal remote control does it all.
Your remote has new features and functions that allow you to access all the advanced features of Verizon FiOS TV. In addition to operating your Set Top
Box, you can use your four-in-one remote control to operate up to three other devices of your choice.
Take a moment to review the capabilities of your new remote control and learn about all the features of your new FiOS TV service.
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Your Remote Control at a Glance
Guide accesses the Verizon FiOS TV
Interactive Programming
Guide (IPG).
Menu accesses the on-screen display for the currently selected device.
Power turns the selected or programmed devices on or off.
DVD, AUX, TV, STB select the programmed device for the remote control.
Exit closes any on-screen display and returns you to regular viewing.
This button is reserved for future enhanced Widget updates.
On Demand provides access to Video On
Demand programming.
Info displays a description of the show you are watching or have selected in the IPG.
Options displays helpful information.
(if available)
Favorites displays your favorite channel listings.
Skip Back activates instant replay.
Last returns to the last selected channel.
Press again to return to the current channel.
Skip Forward jumps forward in recorded TV.
FiOS TV returns to live TV programming.
REC records the current program to the DVR STB.
A (Widgets) provides instant access to local weather, traffic updates and more.
DVR launches the DVR menu.
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Easy-to-Use Buttons
Rewinds VCR, DVD, VOD or
DVR media.
Plays current VCR, DVD, VOD or DVR media.
Fast-forwards VCR, DVD, VOD or DVR media.
Records to VCR or DVR.
Pauses VCR, DVD, VOD or
DVR media.
Stops VCR, DVD, VOD or
DVR media.
Buttons B, C and D are reserved for future program-specific selections.
Use these keys to enter a channel or device code number.
For example, to access channel
2, press 2 or 0-0-2.
Selects the video source for some TV, DVD, VCR or
Home Theater Systems.
Changes display format.
CC
In TV mode, turns
Picture-in-Picture (PIP) on or off (if available).
Toggles between closed-caption options.
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Getting Started with Your Remote
Install Batteries
Your remote requires two AA batteries. The first set is included and should last up to six months under normal usage.
To test if the batteries have been installed correctly, press a few keys on the remote. One of the Device Keys (DVD, AUX, TV, STB) on the top of the remote will flash briefly when you press a key.
Get to Know Your Remote
Your remote is now ready to control your FiOS TV Set Top Box (STB).
To start, try the following:
• Turn on your TV.
• Press the STB key on the top of the remote to make sure you are in
FiOS TV “STB MODE.”
• Press the CH+ key to see the next higher channel.
• Press 5 - 0 then OK to tune to channel 50.
• Press Last to return to the last channel.
• Press Info to see information about the current program. Press Exit to return to TV watching.
• Press Guide to see a list of TV programs. Press Exit to return to
TV watching.
• Press the Menu key to launch the FiOS TV Main Menu. From the Main
Menu, you can access all the features of your FiOS TV service.
• Press the and keys to navigate through this menu.
We suggest that you become familiar with all the options on the Main
Menu. To select any item, press OK. Press Exit at any time to return to TV watching.
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You are probably already familiar with most of the keys on the remote; however, there may be a few that are new to you.
Options is reserved for extra options or help based on what you are doing.
Favorites displays your list of favorite channels. (The first time you press the key, you will be invited to set up your favorite channels.)
On Demand displays a list of movies and other types of programs you can watch at any time.
Widgets accesses local weather, traffic and other information.
If you have an STB with a built-in DVR… displays your list of recorded programs.
is a rocker button. Press the lower half of the button to pause the program. Press the upper half of the button to continue to play from where you left off.
jumps back a few seconds in the program you are watching.
jumps forward, if you are watching a recorded program.
records the current program.
Program Your Remote
Your new remote control comes from the factory ready to control your FiOS
TV service. However, VOL+, VOL- and Mute will not work until you program the remote with the brand of TV you have. In addition to your STB and TV, your remote can also control two additional devices, such as a DVD player and an audio receiver.
This is called “programming the remote.” If you don’t want to control devices other than your FiOS TV STB, you do not need to program the remote.
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This Device Key Controls This Type of Device
DVD
AUX
DVD and VCR
Audio Receivers and VCR
TV TV
STB FiOS TV Set Top Box only
How to Program Your Remote
We will use the example of programming your remote to control a TV.
The procedure is the same for DVD players and audio receivers.
1. Look up your TV’s brand in the TV code listing that starts on page 30.
2. Circle the first 4-digit number displayed for your brand of TV.
3. Turn on your TV.
4. Press and hold the TV key.
5. While holding down the TV key, press the OK key.
6. Release both keys. The Device Keys will blink twice.
7. Enter the 4-digit TV code you circled. The TV key will blink three times.
8. To test to see if this was the correct code, point the remote at your
TV and press Power. If the TV turns off, you have successfully programmed your remote.
9. If the TV does not turn off, repeat all the steps using the next code in the list.
10. For future reference, write down the code that worked, in case you must reprogram your remote.
NOTE: If some of the keys on the remote do not operate your TV as you would expect, then you can try the next code in the list for your brand of TV.
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To program the remote to control a VCR or DVD player, press and hold the DVD key, instead of the TV key, in steps 4 and 5. To program an audio receiver, press and hold AUX instead. You can assign a DVD or VCR to the
DVD key. The AUX key is reserved for audio receivers, amplifiers and VCRs.
NOTE: The remote will exit the programming mode after 20 seconds if no key is pressed.
What if None of the Codes Worked?
If none of the codes worked, try the following procedure. (As before, we will use the example of a TV. For other devices, use the appropriate Device Key instead of the TV key, in steps 2 and 3.)
1. Turn on your TV.
2. Press and hold the TV key.
3. While holding down the TV key, press the OK key.
4. Release both keys. The Device Keys will blink twice.
5. Press 9 - 2 - 2.
6. Point the remote at the TV.
7. Press .
8. Press . Every time you press , the remote sends out a new power-off command to the TV. Keep pressing until the TV turns off. (You can press to go back.)
9. When the TV turns off, you have found the right code. Press OK to store this code.
There are over 200 TV and DVD codes. The most common codes are tried first, but you may still need to press over 200 times to find the right code. If you reach the end of the list of codes, the entire remote will flash twice and return to normal operation. You can exit programming at any time by pressing Exit.
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Switching Modes
Press a Device Key at the top of the remote to switch modes. For example, to control your DVD player, press DVD. To return to your FiOS TV Set Top
Box (STB), press STB. Pressing the DVD, AUX or TV key is like picking up the remote for that device.
The Channel Keys
CH+, CH- and Last control the STB, even after you press the DVD, AUX or TV Device Key. This is the way most people will want the remote to work.
However, you can change the way the Channel Keys work, so that when you press a Device Key, the Channel Keys will operate the selected device.
If you want the Channel Keys to control different devices…
1. Press and hold the STB key.
2. While holding down the STB key, press the OK key.
3. Release both keys. The Device Keys will blink twice.
4. Press 9 - 6 - 6. The STB key will blink twice.
5. Press OK. The STB key will blink three times to indicate success in programming.
To return to controlling the channel via the STB only, press STB in step 5.
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The Volume Keys
VOL+, VOL- and Mute always control the TV volume, even when you are in
STB or DVD modes. (However, the Volume Keys will always control the AUX device, when in AUX mode.) This is the way most people will want the remote to work. However, you can change how the Volume Keys work.
If you always want the Volume Keys to control the AUX device…
Some people may want to always adjust the volume using their AUX device
(typically a home theater receiver), regardless of the mode they are in.
1. Press and hold the STB key.
2. While holding down the STB key, press the OK key.
3. Release both keys. The Device Keys will blink twice.
4. Press 9 - 5 - 5. The STB key will blink twice.
5. Press AUX. The AUX key will blink three times to indicate success in programming.
To return to controlling the volume via the TV, press TV in step 5. If you want to control the volume through any device (by pressing a Device Key, then a
Volume Key), press OK in step 5.
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The Power Key
Power turns on or off both your STB and TV when you are in STB mode. (If you have a DVR STB, the DVR will continue to record scheduled programs when off.) However, you can reprogram how the Power Key works.
If you want the Power Key to control multiple devices at once…
1. Press and hold the STB key.
2. While holding down the STB key, press OK.
3. Release both keys. The Device Keys will blink twice.
4. Press 9 - 7 - 7. The STB key will blink twice.
5. One after the other, press each Device Key you want the Power Key to control, in the order you want them to turn on or off. Each selected
Device Key will blink twice after it is pressed.
6. Press OK when done. The STB key will blink three times to indicate success in programming.
For example, to program the Power Key to turn on or off your TV, AUX and STB, in that order, with one press of the Power Key, press [STB+OK],
[9 - 7 - 7], [TV], [AUX], [STB], [OK].
If you want the Power Key to control only one device at a time…
Some people want to press a Device Key, then the Power Key, to turn just that one device on or off.
1. Press and hold the STB key.
2. While holding down the STB key, press OK.
3. Release both keys. The Device Keys will blink twice.
4. Press 9 - 7 - 7. The STB key will blink twice.
5. Press OK. The STB key will blink three times to indicate success in programming.
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Introducing Verizon FiOS Widgets
Get weather and traffic at the touch of a button.
We’ve added an exciting new feature to your TV service. It’s called Verizon
FiOS Widgets. And it’s the easiest way for you to instantly get local weather and traffic updates, without missing a second of your show.
Setting up Widgets is easy.
1. Press the button on your remote to launch Widgets. You may also choose ENHANCED TV from the menu, then choose WIDGETS.
The Widgets application will start with the ZIP Code screen displayed.
2. Enter your ZIP Code using the number keys on the remote and press OK.
The Widget will be displayed under your current TV program.
3. Once your ZIP Code is set, simply press the button to turn Widgets on or off.
To change the ZIP Code for Widgets, follow these steps:
1. Press the button on your remote to launch Widgets. You may also choose ENHANCED TV from the menu, then choose WIDGETS.
The Widgets application will start with the ZIP Code screen displayed.
2. Use the or ARROW keys to switch to the CHANGE LOCATION
Widget. Press OK. The Change Location screen will be displayed.
3. Enter the new ZIP Code using the number keys on the remote and press OK. The Widget will be updated with the information for the
ZIP Code entered.
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Troubleshooting
If your remote is not responding, try the following steps, in order:
1. Review the information in “Program Your Remote” (see page 21), to make sure that the key you pressed is active for the device you are controlling.
2. Make sure you are controlling the device you think you are.
(See Program Your Remote on pages 21–26, for more information on choosing a device to control.)
3. Make sure your batteries are good. If battery power is low, your remote enters a Low Battery Condition, to conserve battery power for retaining your settings. (See Install Batteries on page 20, for more information on changing the batteries.)
4. If some of the buttons on the remote control do not operate your TV as you would expect, make sure you try all codes in the list for your brand of TV, in order to reprogram your remote. Also, please note that certain buttons on this remote may vary from buttons on your TV, DVD and VCR remotes.
5. Reset all settings to the original factory defaults (all previous programming will be lost).
To reset the remote to the original factory defaults:
• Press and hold the STB key.
• While holding down the STB key, press OK.
• Release both keys. The Device Keys will blink twice.
• Press 9 - 0 - 0. The STB key will blink 3 times to indicate success in programming.
Some features may require additional equipment at an additional cost. Your use of FiOS TV will require your acceptance of the Terms of Service, a copy of which will be given to you at the time of installation. The Verizon FiOS TV remote control does not have any user-serviceable parts. Opening the case, except for the battery cover, may cause permanent damage to your remote control. Other terms and conditions apply.
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30
Device Codes
Codes for Audio
Amplifiers
Bose 0701
Curtis Mathes 0327
GE 0105
Harman Kardon 0919
JVC 0358
Left Coast 0919
Marantz 0919
Optimus 0327
Philips 0919
Pioneer 0040, 0327
Polk Audio 0919
RCA 0327
Sony 0716
Soundesign 0105
Victor 0358
Wards 0105, 0040
Yamaha 0381, 0160
Codes for Audio
Receivers
ADC 0558
Aiwa 1432, 0216,
0148, 1415, 1668
Alco 1417
Amphion Media
Works 1590, 1642
Anam 1101
Apex Digital 1457
Audiotronic 1216
Audiovox 1417
Bose 1256, 0666,
1280, 1960
Capetronic 0558
Carver 1216, 0216
Denon 1387
Fisher 1828
Harman Kardon
0137, 0216, 0918,
1331, 1333
Hitachi 1828
Integra 0162, 1325,
1347
JBL 0137, 1333
JVC 1401, 1522
Kenwood 1340, 1597,
1596
KLH 1417, 1455
Koss 1393
LG 1320
Linn 0216
Magnavox 1216,
1296, 0216, 0558,
1541
Marantz 1216, 1296,
0216, 1316
Mitsubishi 1420
Onkyo 0162, 0869,
1325, 1347, 1558
Optimus 1050, 0558,
0697, 1101
Oritron 1393
Panasonic 1335,
1545, 1315, 1343,
1575, 1660, 1790,
1791
Philips 1216, 1296,
0216, 1293
Pioneer 1050, 0041,
0177, 0558, 0657,
1411
Polk Audio 0216,
1316
Proscan 1281
RCA 1050, 1281,
0558, 1101, 1417,
1538
Rio 1896
Samsung 1322, 1527
Sansui 0216
Sanyo 1496, 1828
Sherwood 1104
Sonic Blue 1896
Sony 1085, 1468,
1285, 1786, 1585,
1685, 1785, 1885
Soundesign 0697
Stereophonics 1050
Sunfire 1340
Teac 1101, 1417
Technics 1335, 1545
Thorens 1216
Venturer 1417
Wards 0216, 0041
Yamaha 0203, 1203,
1303, 1358, 1402
Zenith 1320
Codes for Televisions
Admiral 0120, 0490
Advent 0788, 0810,
0842, 0844, 0869
Aiko 0119
Akai 0839, 0729,
0057, 0699
Albatron 0727, 0870
America Action 0207
M.VEFIFF60153.Phase2.crw1 12/22/06 5:48 PM Page 31
Ampro 0778
Anam 0207
AOC 0057
Apex Digital 0775,
0906, 0792, 0794
Audiovox 0478,
0207, 0119, 0650,
0829, 0902
Aventura 0198
Bell & Howell 0181
BenQ 1059
Bradford 0207
Broksonic 0263,
0490
Candle 0057
Carnivale 0057
Carver 0081
Celebrity 0027
Celera 0792
Changhong 0792
Citizen 0087, 0057,
0119
Clarion 0207
Commercial
Solutions
1474, 0074
Contec 0207
Craig 0207
Crosley 0081
Crown 0207
Curtis Mathes 0074,
0081, 0181, 0478,
0120, 0087, 0729,
0057, 0172, 0193,
0493, 1174, 1374
CXC 0207
Daewoo 0478, 0119,
1688, 0650, 0688,
0699
Dell 1107, 1205
Denon 0172
Dumont 0044
Durabrand 0490,
0207, 0205, 0198,
1061
Dwin 0747, 0801
Electroband 0027
Electrograph 1782
Emerson 0181, 0263,
0490, 0207, 0205,
0198, 0650
Envision 0057, 0840
Epson 0860, 0867
ESA 0839, 0198
Fisher 0181
Fujitsu 0710, 0836,
0880
Funai 0207, 0198
Futuretech 0207
Gateway 1782, 1783
GE 1474, 0074, 0078,
0478, 0205, 1374
Gibralter 0044, 0057
Go Video 0913
GoldStar 0205, 0057
Grunpy 0207
Haier 1061
Hallmark 0205
Harman Kardon
0081
Harvard 0207
Havermy 0120
Helios 0892
Hello Kitty 0478
Hisense 0775
Hitachi 1172, 0172
Hyundai 0876
Infinity 0081
Insignia 0198
Inteq 0044
JBL 0081
JCB 0027
Jensen 0788, 0842,
0844
JVC 0080, 0758,
1280
KEC 0207
Kenwood 0057
KLH 0792, 0794
KTV 0207, 0057
LG 1292, 0205, 0727,
0883, 1205
LXI 0074, 0081, 0181,
0183, 0205
Magnavox 1481,
0081, 0057, 0733,
0829, 1281
Marantz 0081, 0057,
0731, 0882, 1181
Matsushita 0277,
0677
Maxent 1782
Megapower 0727
Megatron 0205, 0172
Memorex 0181, 0490,
0177, 0205
MGA 0177, 0205,
0057
Midland 0074, 0044,
0078
31
M.VEFIFF60153.Phase2.crw1 12/22/06 5:48 PM Page 32
32
Mitsubishi 0120,
1277, 0177, 0205,
0863, 0895
Monivision 0727,
0870
Motorola 0120
MTC 0087, 0057
Multitech 0207
NAD 0183, 0205,
0893
NEC 0057, 0524,
0909, 1731
NetTV 1782
Nikko 0205, 0057,
0119
Norcent 0775, 0851
NTC 0119
Onwa 0207
Optimus 0181, 0277,
0193, 0677
Optoma 0914
Optonica 0120
Orion 0263, 0490,
1490
Panasonic 0277,
0078, 0677, 1437
Penney 0074, 0183,
0078, 0087, 0205,
0057, 1374
Philco 0081, 0057
Philips 1481, 0081,
0717, 1181
Pilot 0057
Pioneer 0193, 0706,
0893
Polaroid 0792, 0892
Portland 0119
Prima 0788, 0810,
0842, 0844
Princeton 0727, 0744
Prism 0078
Proscan 1474, 0074,
1374
Proton 0205, 0493
Pulsar 0044
Quasar 0277, 0078,
0677
RadioShack 0074,
0181, 0207, 0205,
0057
RCA 1474, 0074,
0117, 0706, 1074,
1174, 1274, 1374,
1574
Realistic 0181, 0207,
0205, 0057
Runco 0044, 0057,
0524, 0630
Sampo 0057, 1782
Samsung 0087,
0839, 0729, 0205,
0057, 0793, 0841,
1087
Sansui 0490
Sanyo 0181, 0826,
0920
Scotch 0205
Scott 0263, 0207,
0205
Sears 0074, 0081,
0181, 0183, 0205,
0198
Sharp 0120, 0518,
0715, 0716, 0878
Sheng Chia 0120
Sony 1127, 0027,
0861
Soundesign 0207,
0205
Squareview 0198
SSS 0207
Starlite 0207
Studio Experience
0870
Superscan 0120,
0891
Supreme 0027
SVA 0775, 0892
Sylvania 0081, 0057,
0198
Symphonic 0207,
0198
Tandy 0120
Tatung 1783
Technics 0277, 0078
Techview 0874
Techwood 0078
Teknika 0081, 0207,
0177, 0087, 0119
Telefunken 0729
TMK 0205
TNCi 0044
Toshiba 0181, 1283,
0183, 1292, 0087,
0677, 0859, 0872,
1183, 1383, 1683,
1731
TVS 0490
Vector Research
0057
Victor 0080
Vidikron 0081
M.VEFIFF60153.Phase2.crw1 12/22/06 5:48 PM Page 33
Vidtech 0205
Viewsonic 0884,
0891, 0912, 1782
Vizio 0891, 0912,
1783
Wards 0081, 0205,
0057, 0893, 1183
Waycon 0183
Westinghouse 0912,
0916
White Westinghouse
0490, 0650
Yamaha 0057, 0796,
0860, 0866
Zenith 0044, 0490,
1292, 0205, 0119
Codes for Video —
VCR
ABS 1999
Admiral 0075
Adventura 0027
Aiwa 0064, 0027
Alienware 1999
American High 0062
Audiovox 0064
Broksonic 0211, 1506
Calix 0064
Canon 0062
Carver 0108
Citizen 0064, 1305
Craig 0064, 0074
Curtis Mathes 0087,
0062, 0189, 1062
CyberPower 1999
Daewoo 0072, 1305
Dell 1999
DIRECTV 0766
Durabrand 0066
Dynatech 0027
Electrohome 0064
Electrophonic 0064
Emerex 0059
Emerson 0064, 0211,
0027, 1305, 1506
Fisher 0074
Fuji 0062, 0060
Funai 0027
Garrard 0027
Gateway 1999
GE 0087, 0062, 0834,
1062, 1087
GoldStar 0064, 1264
Gradiente 0027
Harley Davidson
0027
Harman Kardon
0108
Hewlett Packard
1999
HI-Q 0074
Hitachi 0027
Howard Computers
1999
Hughes Network
Systems 0766
Humax 0766
Hush 1999
iBUYPOWER 1999
KEC 0064
Kodak 0062, 0064
Linksys 1999
Lloyd’s 0027
LXI 0064
Magnasonic 1305
Magnavox 0062,
0066, 0108, 0027,
1808
Marantz 0062, 0108
Marta 0064
Matsushita 0062,
0189
Media Center PC
1999
MEI 0062
Memorex 0062,
0189, 0064, 0075,
0066, 0074, 0027,
1264
Microsoft 1999
Mind 1999
Mitsubishi 0834
Motorola 0062, 0075
MTC 0027
Multitech 0027
Nikko 0064
Niveus Media 1999
Northgate 1999
Olympus 0062
Optimus 1089, 0189,
0064, 0075
Orion 0211, 1506
Panasonic 1089,
0062, 0189, 0252,
0643, 1062
Penney 0062, 0064,
1062, 1264
Philco 0062
Philips 0062, 0108,
0645, 0766
33
M.VEFIFF60153.Phase2.crw1 12/22/06 5:48 PM Page 34
34
Pilot 0064
Polk Audio 0108
Proscan 0087, 1087
Pulsar 0066
Quasar 0062, 0189,
1062
RadioShack 0027
Radix 0064
Randex 0064
RCA 0087, 0834,
0907, 1062, 1087
Realistic 0062, 0064,
0075, 0074, 0027
ReplayTV 0641, 0643
Ricavision 1999
Runco 0066
Samsung 0072,
0766, 1041
Sanky 0075, 0066
Sansui 0027, 1506
Sanyo 0074
Scott 0211, 0072
Sears 0062, 0064,
0074, 0027, 1264
Sharp 0075, 0834
Sonic Blue 0641,
0643
Sony 0062, 0059,
0060, 0027, 0663,
1259, 1999
Stack 9 1999
Sylvania 0062, 0108,
0027, 1808
Symphonic 0027
Systemax 1999
Tagar Systems 1999
Teac 0027
Technics 0062, 0189
Teknika 0062, 0064,
0027
Thomas 0027
Tivo 0645, 0663,
0766, 2023
Toshiba 0072, 0872,
1035, 1172, 1999,
2023
Totevision 0064
Touch 1999
Vector 0072
Video Concepts
0072
Videomagic 0064
Viewsonic 1999
Villain 0027
Voodoo 1999
Wards 0087, 0062,
0075, 0074, 0108,
0027
XR-1000 0062, 0027
Zenith 0066, 0060,
0027, 1506
ZT Group 1999
Codes for Video —
DVD
Accurian 1443
Aiwa 0668
Akai 0722, 0926
Alco 0817
Allegro 0896
Apex Digital 0699,
0744, 0782, 0821,
0823, 0824, 0857,
1031, 1047, 1083,
1088, 1127
Arrgo 1050
Audiovox 0817
Blaupunkt 0744
Blue Parade 0598
Broksonic 0722
CineVision 0903,
0896
Curtis Mathes 1114
CyberHome 0843,
0901, 1050, 1156
Daewoo 0811, 0896,
1196, 1199
Denon 0517, 0661
Disney 0702, 1297
Durabrand 1154
DVD2000 0548
Emerson 0618, 0702,
0848, 1295
Enterprise 0618
ESA 0848, 1295
Fisher 0697
Funai 0702, 1295
Gateway 1185
GE 0549, 0744
Go Video 0771, 0768,
0810, 0896, 1071,
1102, 1185, 1757
GoldStar 0768
Greenhill 0744
Harman Kardon
0729
Hitachi 0600, 0691,
1274
Hiteker 0699
iLo 1375
Initial 0744
M.VEFIFF60153.Phase2.crw1 12/22/06 5:48 PM Page 35
Insignia 1295
Integra 0654
JBL 0729
JVC 0585, 0650,
0894, 1191
Kawasaki 0817
Kenwood 0517, 0561
KLH 0744, 0817,
1047, 1176
Koss 0678
Lasonic 0825
Lenoxx 1154
LG 0618, 0768, 0896
LiteOn 1085, 1185,
1443, 1467
Magnavox 0530,
0566, 0673, 0702,
0848, 1295
Marantz 0566
Memorex 0722, 1297
Microsoft 0549
Mintek 0866, 0744
Mitsubishi 1548,
0548
NAD 0768
Nesa 0744
Onkyo 0530, 0654
Oritron 0678
Panasonic 0517,
0730, 1389, 1489,
1517, 1789
Philips 0530, 0566,
0673, 0702, 0881,
1287, 1294, 1381
Pioneer 0552, 0598,
0658
Polaroid 1047, 1088
Polk Audio 0566
Presidian 0702
Proscan 0549
Qwestar 0678
RCA 0549, 0598,
0744, 0817, 0849,
1049, 1159
Rio 0896
Rotel 0650
Sampo 0779
Samsung 0517,
0600, 0847, 0926,
1071, 1102
Sansui 0722
Sanyo 0697, 0722
Sensory Science
1185
Sharp 0657, 0702,
0779, 1283
Shinsonic 0560, 0866
Sonic Blue 0896
Sony 0560, 1560,
0891, 1060, 1458
Superscan 0848
Sylvania 0702, 0848,
1295
Symphonic 0702,
0848
Teac 0817
Technics 0517, 0730
Theta Digital 0598
Toshiba 0530, 0722,
1072, 1181
Urban Concepts
0530
US Logic 0866
Venturer 0817
Xbox 0549
Yamaha 0517, 0566,
0572
Zenith 0530, 0618,
0768, 0896
Write your device codes here for future reference.
TV DVD/VCR AUX
35
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Interactive
Programming
Guide
M.VEFIFF60153.Phase2.crw1 12/22/06 5:49 PM Page 37
Introduction
Prepare to unleash the full potential of Verizon FiOS TV. This next-generation
TV service, with its Interactive Programming Guide, delivers more entertainment choices to your TV screen than ever before. Flip through your favorite channels with the click of a button. Or search by actor or title, in a flash.
But that’s just the beginning. With FiOS TV, you can enjoy advances in entertainment like High Definition TV and Digital Video Recording.
FiOS TV is the latest technology. It’s exciting. And it’s easy to use. Just a few clicks of the remote are all it takes to get started. Keep this Guide handy while watching TV. It contains an overview of the most important features of the
FiOS TV IPG and remote control.
37
M.VEFIFF60153.Phase2.crw1 12/22/06 5:49 PM Page 38
Use your remote control to move quickly and easily through the IPG’s many features. Detailed descriptions of its functions are listed on the next page. Or just remember these few simple rules:
• To use the IPG, turn on the Set Top Box by pressing the STB button on the remote control. Then press the POWER button.
• Press GUIDE to go directly to program listings.
• The MENU button takes you to the Main Menu of the Verizon FiOS TV IPG.
• Any on-screen item highlighted in green can be selected by pressing the
OK button.
• Use the four ARROW buttons to move the highlight to the right, left, up or down. Once the item you want is highlighted, press OK to select it.
• Press EXIT at any time, to exit the menu and return to watching TV.
38
M.VEFIFF60153.Phase2.crw1 12/22/06 5:49 PM Page 39
GUIDE displays program listings.
MENU accesses the IPG
Main Menu when the Set Top Box is the selected device.
OK selects the item highlighted in green.
MUTE silences current audio feed.
On Demand provides access to
Video On Demand programming.
VOLUME raises or lowers volume level.
A (Widgets) provides instant access to local weather, traffic updates and more.
POWER turns the selected or programmed devices on or off.
STB activates the remote control of Set Top
Box functions.
INFO displays a description of the show you are watching or have selected in the IPG.
FAVORITES displays your
Favorite Channels list for selection or modification.
CHANNEL changes to the next higher or lower channel.
DVR launches the DVR menu.
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M.VEFIFF60153.Phase2.crw1 12/22/06 5:49 PM Page 40
Main Menu
The Main Menu is the first menu you’ll see when accessing your IPG.
Once you press POWER on the remote to turn on the Set Top Box, press MENU for a broad overview of your entertainment choices. From here, you can access all the features and functions of the FiOS TV IPG.
Just highlight the menu option you want and press OK.
Search
You can search the TV Listings for a show by:
• Day and Time
• Program Title
• Actor or Topic
• Category (including Sports,
Pay Per View and HDTV)
You can search for a Program Title, Actor or Topic by using the on-screen keyboard to enter a program title or keyword. Use the ARROW buttons on your remote control to highlight the desired letter, press OK, then select the next letter, and so on.
Once a show has been found, it can be selected for immediate viewing
(if available).* Or, you can set a Reminder** to watch it later.
If you have the Digital Video Recorder Set Top Box, you can schedule the show for recording by selecting the show and pressing the REC button.
40
M.VEFIFF60153.Phase2.crw1 12/22/06 5:49 PM Page 41
TV Listings
TV Listings displays a list of the programs available to watch at the present time, and for up to 14 days thereafter. To access this list, press the GUIDE button on your remote control, or select TV LISTINGS from the Main Menu.
1. Use the remote to navigate the
TV Listings while browsing through the programs.
2. For a description of any program listed, select it and press the INFO button on your remote control.
3. Use or to move through the program listings by channel.
4. Use or to change the time of day displayed.
5. Press and hold to skip ahead rapidly to a later time.
6. Highlight the show you wish to watch and press OK on your remote control. If the show is not scheduled to be broadcast until later, you can set a Reminder** to watch it later.
7. If you have the Digital Video Recorder Set Top Box, you can schedule the show for recording by selecting the show and pressing the REC button.
*When using the Search feature, the IPG may find programming on channels to which you are not subscribed.
**The DVR Set Top Box cannot set Reminders. See Quick Tips on page 46.
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Video On Demand (VOD)
Video On Demand is programming that is available for you to watch at any time (and as many times as you like) within a set rental period.
Simply press the On Demand button or select ON DEMAND from the
Main Menu to see the VOD titles that are currently available. Select a program you want to watch and follow the instructions to either complete your purchase or start watching the free or subscription VOD program.
Mini-Guide
The Mini-Guide displays program listings while allowing you to watch
TV at the same time. Navigate through the Mini-Guide exactly as you do in the TV Listings. You can access the Mini-Guide through the
Main Menu or through the shortcuts below with the Standard Definition and High Definition STB.
• While watching TV, press twice to view a one-line version of the Mini-Guide. The Mini-Guide will display information on the show you’re currently watching. Press expand to four channels of listings.
or to
• While watching TV, press
Mini-Guide.
twice to view a four-channel version of the
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Help
If you have questions on using
Parental Controls, VOD or any of the many features of the IPG, you can go to the Help Menu for answers by pressing the Options button. You’ll find detailed information and instructional videos to help you get the most out of FiOS TV.
High Definition Television (HDTV)
Now you can enjoy the awesome picture quality of HDTV via Verizon
FiOS TV (if you have an HD-ready
TV and either the High Definition or
DVR Set Top Box).
Easily search the TV Listings for shows being offered in HDTV. They are identified by an HD symbol at the end of the program description, and can easily be found using the
HDTV category in the Search Menu.
Digital Video Recorder (DVR)
With the DVR Set Top Box from
Verizon FiOS TV, you can record a favorite show — or an entire series — with just a couple of clicks on your remote. You can also use your remote to control live TV. That’s right: pause, rewind, then fast-forward through the show you’re watching.
43
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44
DVR (continued)
The Verizon FiOS TV DVR has dual-tuner capability, so you can record two programs at the same time, or watch one program while recording another.
Record an upcoming show by finding it in the TV Listings, highlighting it and then pressing the REC button on your Remote Control. Recording takes place automatically.
Smart SERIES RECORDING lets you record every episode of your favorite series automatically — even if they’re shown at different times and on different days.
View shows you’ve recorded by pressing the DVR button on your Remote and selecting a show for viewing. Or select RECORDED TV from the Menu.
Not sure if you have the FiOS TV DVR? You’ll know that you do if
RECORDED TV appears on the Menu. (For a more complete description of
DVR features, see pages 51–57.)
Settings
The Settings Menu allows you to:
• Define your favorite channels, which can be easily accessed by pressing the button on the remote.
• Remove channels you don’t want to see in your channel lineup.
• Choose a different language for the TV Listings text and for TV audio.
• Receive messages from Verizon FiOS TV.
• Set up Parental Controls with a personalized PIN.
• Change audio output characteristics. (See Quick Tips on page 46.)
M.VEFIFF60153.Phase2.crw1 12/22/06 5:49 PM Page 45
Parental Controls
The FiOS TV IPG provides the ability to control and manage the programs and content that come into your home.
With Parental Controls, it’s easy to:
• Selectively block programming by channel, rating or category.
• Selectively block Pay Per View and VOD purchases.
• Set up two different user-defined
PINs (one for purchases and one to block programs).
• Hide adult programming from the TV Listings.
When programs with a particular rating level are blocked, the IPG automatically blocks the higher ratings.
Also, if you have the DVR Set Top Box, programs recorded with a PIN require the PIN to be entered, in order to play back the recorded program.
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Quick Tips: How Do I...
Access Video on Demand (VOD)?
Video On Demand is programming that is available for you to watch anytime
(and as many times as you like) within a set rental period.
1. Push the On Demand button (or choose Channel 900 from the
TV Listings) to see the VOD titles that are currently available.
2. To view a program, use or on the remote to highlight the program you want to watch and press OK.
Purchase Pay Per View programs?
Pay Per View allows you to see the latest hit events in just a couple of easy steps with your remote. To see what’s playing:
1. Select SEARCH from the Main Menu and then select PAY PER VIEW
(located under the SEARCH BY CATEGORY section).
2. Select NEW SEARCH and use or to scroll through the event list.
3. Use the ARROW buttons to highlight the program you want to watch and press the OK button.
4. Select ORDER to order the program.
5. Select RENT NOW to confirm your order.
Use the Digital Video Recorder (DVR)?
If you have the DVR Set Top Box (STB) with your FiOS TV service, it’s a snap to record a TV show or even an entire series — without tapes. The programs are stored directly on your STB. You can rewind or pause live TV — making it
TV on your time.
You’ll know that you have DVR capability if RECORDED TV appears on the
Main Menu.
To record a show that is currently playing, press REC.
To play a recorded show:
1. Select RECORDED TV from the Main Menu.
2. Use or to highlight a program that you want to watch from the list of recorded programs and press OK.
3. Select PLAY.
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Use the DVR (continued)
To Pause/Rewind/Fast-Forward a recorded show:
Use the PAUSE, REW, FFWD, STOP and PLAY buttons on your remote to control playback of a recorded program, exactly as you would with a VCR.
For a more complete description of DVR features, see pages 51–57 of your
Verizon FiOS TV User Guide.
Note: VOD programs cannot be recorded.
View a program in High Definition TV (HDTV)?
More and more people are entering the new era of High Definition Television — and FiOS TV can be your gateway. If you have an HD-ready TV, and if you chose either the High Definition or DVR Set Top Box, then you’re ready to enjoy the incredible picture quality this new technology has to offer.
Shows being offered in HDTV are identified in the TV Listings by the HD symbol at the end of the program description.
To find programs in HD:
Select SEARCH from the Main Menu and then select HDTV (located under the SEARCH BY CATEGORY section) or refer to the channel lineup to see where you can find the specially designated HD channels.
Channel surf?
With the IPG, you can zip through channels quickly. Just press and hold the
CH button on the remote until you see the title of a show you want to watch, then release.
Block out material that’s not suitable for children?
Many parents are concerned about the programming their children watch.
Our Parental Controls feature lets you do something about it.
To get started:
1. Select SETTINGS from the Main Menu and then select
PARENTAL CONTROLS.
2. Create a Personal Identification Number (PIN) using the numeric buttons on your remote. Press OK on the remote. This PIN is used for unlocking blocked channels, ratings, programs or purchases.
3. Re-enter your PIN to confirm. Press OK.
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Parental Controls (continued)
You can now block access to shows either by rating or by channel. You can also block unauthorized Pay Per View and VOD purchases and choose to hide or show adult titles.
1. Use the or want to block.
ARROW buttons to highlight each channel you
2. Press OK to add the lock next to the channel. Only the channels that have a lock will require a PIN to unlock.
3. Once you have selected the channel you would like to block, highlight NEXT to block shows by rating.
4. Follow the on-screen prompts to complete the rest of the settings.
Set a Reminder?
Find a show you want to watch in the future using the TV Listings, the Mini-Guide or any of the Search functions. Select the show and press OK. Then select
SET REMINDER and press OK. The IPG will remind you with an on-screen message two minutes before the show begins. To cancel the Reminder, select CLEAR REMINDER and press OK.
Shows for which Reminders have been set appear in the program listings with the symbol in front of their titles.
Note: Since the FiOS TV DVR gives you the ability to schedule a program to record automatically, you won’t ever have to miss a show you want to watch.
Just highlight a show you want to watch in the future and press REC on your remote control. You can then decide if you want to record the entire series, and whether to add padding at the beginning or end of the show.
Create and use a list of my Favorite Channels?
1. Press on the remote. You’ll see a program listing made up of all available channels.
2. Use the or ARROW buttons to highlight each channel you want included on your list.
3. Press OK to add a check mark next to it. Only the checked channels appear in your Favorite Channels list.
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Select one of my Favorite Channels?
What if you’d like to go directly to the channels you watch most often, rather than scanning through ones you rarely, if ever, watch?
Here’s how to do that:
1. Press (Favorites button) on the remote. You’ll see a program listing made up of only your Favorite Channels.
2. Choose a program to watch by scrolling with the
ARROW buttons and pressing OK.
or
Edit my Favorite Channels list?
Press the button on your remote. Choose MY FAVORITES and use the or ARROW buttons to highlight each channel in turn. Then press OK to add (or delete) a check mark next to it. Only the checked channels appear in the Favorites list.
Not all services and features may be available, and some may require additional equipment at an additional cost. Your use of FiOS TV will require your acceptance of the Terms of Service, a copy of which will be given to you at the time of installation. Other terms and conditions apply.
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Digital Video
Recorder
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Digital Video Recording lets you control the show
Your FiOS TV Digital Video Recorder represents an entirely new way to enjoy watching television. You can pause and rewind live TV — and even record one show while watching another. It puts you in control of your TV viewing schedule, enabling you to watch what you want, when you want.
LIVE TV
SKIP FORWARD
FFWD (Fast-Forward)
PLAY
RECORD
SKIP BACK
REW (Rewind)
STOP
PAUSE
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52
Getting Started
Using the Remote Control
Your remote control has special buttons designed for managing all the features of the DVR.
Use the remote control buttons (PLAY, STOP, PAUSE, REC, REW, FFWD) just as you would on a VCR, to control digital recording and playback of recorded programs and live TV.
Several other buttons (SKIP BACK, SKIP FORWARD, LIVE TV) have exclusive DVR functions, which are described in this Guide.
Recording Capacity
Your DVR is designed to record up to 120 hours of standard definition digital
TV programming. Recording analog or HDTV programs will substantially reduce this capacity (due to the format of analog programming and the much larger amount of information in an HDTV broadcast stream).
Selecting an Item with the Remote Control
In this Section, “Select” means to highlight an on-screen item by moving to it with the ARROW buttons and then pressing OK.
Recording TV
Record a Show That’s Currently Playing
Record the show you’re watching by pressing REC on the remote. A red indicator appears in the upperright corner of the screen for a few seconds to let you know that recording has started. Since the
DVR continuously stores in its memory the channel that you’re watching from the time you first tune it in, the portion of the show that you watched prior to pressing the REC button will also be recorded, up to the limit of the internal memory. (Program limits: Standard Definition =
70 minutes; High Definition = 18 minutes)
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Schedule Recording of an Upcoming Show or Series
Use the ARROW buttons to highlight the show you wish to record in the TV
Listings. Or use SEARCH to find and select a show. Press REC on your remote. A red dot will appear after the show title in the listings.
Shrek 2 11/10 1 Hr 32 Min example
If the show is part of a series, you can schedule recording of each episode of the entire series by pressing REC a second time. With our smart
SERIES RECORDING feature, each show in the series will be automatically recorded, even if its time slot or length is changed by the broadcaster.
Three red dots indicate that SERIES RECORDING has been scheduled
(pressing REC a third time will cancel the scheduled recording).
Desperate Housewives 11/10 1 Hr 0 Min example
You can choose whether to record only first-run episodes, whether to add padding at the beginning or end of a show, or whether to permanently save a show.
In addition, a SERIES PRIORITY feature lets you rank the series you want to record, so that the DVR automatically resolves schedule conflicts, before they occur.
Review or Cancel Scheduled
Recordings of Shows or Series
Select RECORDED TV from the MENU. The list of shows scheduled to be recorded can be seen under the heading
SCHEDULED. Or choose
SERIES MANAGER and then
SCHEDULED SERIES to see a list of series that are scheduled for recording. You will also see a reminder about how much recording capacity you have used.
To cancel a scheduled recording, select the show or series to be cancelled.
Select CANCEL RECORDING or CANCEL SERIES, depending on which you choose to cancel. Press EXIT on your remote to resume watching live TV.
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Recording TV (continued)
Play a Recorded Show
Select RECORDED TV from the Main Menu. Highlight a program that you want to watch on the list of recorded programs, press the OK button and select PLAY.
Pause/Rewind/Fast-Forward a Recorded Show
Use the PAUSE, REW, FFWD, SKIP BACK, SKIP
FORWARD, STOP and PLAY buttons on your remote to control playback of a recorded program, exactly as you would with a VCR. When you use any of these buttons, the Progress Bar (see Progress
Bar on page 56) will always appear, to show you exactly where you are in the program.
3x
15x
60x
300x
Multiple speeds of fast-forward and rewind can be accessed by pressing the
REW or FFWD buttons more than once. Press once for 3x speed, twice for
15x, three times for 60x and four times for 300x.
3x
15x
60x
300x
Keep or Delete a Recorded Show
Select RECORDED TV from the Main Menu. Highlight a program that you want to delete from the list of DVR RECORDINGS and select ERASE RECORDING.
Once the recording space becomes full, the DVR will automatically delete the oldest shows, to make space for new recordings. To prevent the DVR from deleting a recording when it needs more space, select RECORDED TV from the Main Menu, choose a program that you want to keep and then select the
SAVE UNTIL button.
Record High Definition TV Shows
Recording a show broadcast in HDTV is accomplished in the same way as recording a normal TV show (see Recording TV on page 52). Note: Due to the larger amount of information in an HDTV broadcast, your DVR will hold fewer hours of HDTV programming.
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Record Pay Per View Programs
A Pay Per View program can be recorded with the DVR for later viewing.
Simply press the REC button on your remote when the Pay Per View program begins. You can also schedule future Pay Per View shows to be automatically recorded. Just choose the PURCHASE AND RECORD option when selecting a show. It will automatically be recorded and ready for you to watch when you want.
Dual-tuner Feature
Your Verizon FiOS TV Set Top Box is equipped with dual tuners, so you can:
• Record two different shows at the same time, even while watching an earlier recorded show.
• Record a show while watching a Video On Demand movie.
• Record one show while watching a different live show.
Controlling Live TV with the DVR
How the DVR Handles Live TV
Whenever you tune in to a channel on FiOS TV, the DVR instantly begins storing the show in its internal memory and will continue to do so until you tune to a different channel. At this point, it discards the previous channel’s show and begins storing the new one. Once the internal memory is full, the DVR will progressively store the most recent portion of that channel’s programming, discarding the oldest. This memory technology allows you to control live TV in the ways described below.
Pause or Resume Live TV; Frame Advance
Press PAUSE on your remote to “freeze” the TV show you’re watching. Pressing the PAUSE button repeatedly will advance the video one frame at a time. When you’re ready, press PLAY to resume the show where you left off.
Rewind or Fast-Forward Live TV
Press REW on your remote to rewind the show you’re watching to an earlier point in time. (The DVR continues to store the live broadcast in its memory.) You can only rewind as
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Controlling Live TV with the DVR (continued)
far back in time as when you first tuned in to this channel, up to the limit of the internal memory. Press PLAY to resume watching from the desired point in the show.
Press FFWD to fast-forward a previously paused live TV show. Press PLAY to resume watching.
Pressing REW or FFWD up to four times allows you to increase the speed at which you rewind or fast-forward a program. Press once for 3x speed, twice for 15x, three times for 60x and four times for 300x.
Forward or Reverse
3x
15x
60x
300x
Press PAUSE, then FFWD or REW for playback in slow-motion, fast-forward or rewind effect.
Replay Live TV
Press the SKIP BACK button on your Remote for an instant replay of the last seven seconds of the show you’re watching, whether it’s live TV or a previously recorded show.
Resume Watching Live TV
If you’re watching a program delayed by pausing or rewinding live TV, pressing the FiOS TV button jumps the show forward to the point currently being broadcast.
Progress Bar
The Progress Bar (shown below) appears whenever you pause, rewind or fast-forward a live or recorded program. It shows how much of the current show is stored in memory (orange bar), as well as what point of the show you’re viewing now (white line) and how far behind the live broadcast you are (end of orange bar).
3x
15x
60x
300x
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Not all services are available in all areas. Acceptance of the Verizon FiOS TV Terms of Service is required in order to use FiOS TV. The terms and conditions regarding your use of FiOS TV are subject to change.
Due to certain copyright restrictions, the Digital Video Recorder may not be able to record all programs.
Recording times are estimated. Verizon cannot guarantee the exact amount of programming that each subscriber will be able to record. For a given hard drive capacity, approximate recording times depend on the programming type. The customer is financially responsible for any damage to or misuse of any equipment, or for the failure to return any equipment if service is terminated. Applicable franchise fees, regulatory fees and taxes apply. Other terms and conditions apply.
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Set Top Boxes
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Your Gateway to Verizon FiOS T V
FiOS TV offers you a choice of three Set Top Boxes, all of which bring you state-of-the-art features like digital displays, Interactive Programming
Guides and Video On Demand. Plus, if you use one of our more advanced
Set Top Boxes, you can enjoy the ultimate in high-tech benefits — including
High Definition and our revolutionary Digital Video Recorder.
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Standard Definition
The state-of-the-art STB from Verizon FiOS TV brings you unsurpassed digital audio and video quality. The Standard Definition box gives you access to the
FiOS TV IPG, letting you conveniently select and view programs, set parental controls and take charge of your viewing experience. You can also order shows and events on PPV or order movies from our extensive VOD library.
Please take a moment to review the features of the FiOS TV Standard
Definition STB.
1 2 3 4 5 6
60
7 8 9 10 11
1.
CURSOR — Moves the cursor around menus and IPG screens.
2.
MESSAGES — Lights to indicate that a message is present.
3.
POWER INDICATOR — Lights when the unit is turned on.
4.
DISPLAY — Displays current channel number or time of day.
5.
REMOTE — Lights to indicate remote control is in use.
6.
CHANNEL — Scrolls up or down through the channels.
7.
SELECT — Selects menu options, PPV and VOD events and selects channels from the IPG.
8.
POWER — Turns the Standard Definition STB on and off.
9.
MENU — Displays the main menu in the IPG.
10.
INFO — Displays current channel and program information.
11.
GUIDE — Displays TV Listings in the IPG.
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12.
RF IN — Connects to the FiOS TV video signal.
13.
AUDIO OUT TO TV (R/L) — Connects to audio inputs of a TV.
14.
AUDIO OUT TO VCR (R/L) — Connects to audio inputs of a VCR
(constant-level stereo outputs).
15.
DATA — Serial data interface reserved for special applications.
Do not connect any device to this port.
16.
SMART CARD — Supports electronic commerce using a Smart Card.
Currently not enabled.
12 13 14 15 16 17
18 19 20 21 22 23 24 25
17.
AC SWITCHED OUTLET — Connects STB AC power cord and provides a switched power outlet to connect another device, such as a TV or
Home Theater System (HTS).
18.
To TV/VCR — Connects to a TV or VCR.
19.
S-VIDEO — Connects to the S-Video input of a TV, VCR or HTS.
20.
VIDEO — Connects to the composite video input of a TV, VCR or HTS.
21.
DIGITAL AUDIO COAX — Connects to a TV, VCR or HTS to provide
Dolby Digital 5.1 audio.
22.
DIGITAL AUDIO OPTICAL — Connects a Toslink connector to a TV,
VCR or HTS to provide Dolby Digital 5.1 audio.
23.
USB — Connects to digital home devices, such as digital cameras.
Currently not enabled.
24.
IR — Currently not enabled.
25.
TV PASS CARD — Currently not enabled.
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High Definition
The Verizon FiOS TV High Definition STB is one of our premium interactive digital video receivers. The High Definition STB automatically gives you access to HD content — letting you see the sharpest images possible. And it brings you all the extraordinary features of FiOS TV, including programming options, the IPG, VOD and access to commercial-free, CD-quality music. Please take a moment to review the features of the FiOS TV High Definition STB.
8 12
62
1 2 3 4 5 6 7 9 10 11 13 14 15 16
1.
USB — Connects to digital home devices, such as digital cameras.
Currently not enabled.
2.
VIDEO IN — Accepts baseband video from a VCR, camcorder or other video device. Currently not enabled.
3.
AUDIO IN (L/R) — Accepts baseband L/R audio from a VCR, camcorder or other audio device. Currently not enabled.
4.
CURSOR — Moves the cursor around menus and IPG screens.
5.
INFO — Displays current channel and program information.
6.
MENU — Displays the main menu in the IPG.
7.
POWER — Turns the High Definition STB on and off.
8.
MESSAGES — Lights when a message is waiting.
9.
POWER INDICATOR — Lights when unit is turned on.
10.
DISPLAY — Displays current channel number and time of day.
11.
REMOTE — Lights to indicate remote control is in use.
12.
RECORD — Not applicable for HD STB.
13.
OPTION — Reserved for future use.
14.
SELECT — Selects menu options, Pay Per View (PPV) and VOD events, and selects channels from the IPG.
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15.
GUIDE — Displays TV Listings in the IPG.
16.
CHANNEL — Scrolls up or down through the channels.
17.
RF IN — Connects to the FiOS TV video signal.
18.
RF OUT — Connects to a TV or VCR.
19.
IR — Currently not enabled.
20.
SMART CARD — Supports electronic commerce using a Smart Card.
Currently not enabled.
21.
SPDIF — Connects to a TV, VCR or Home Theater System (HTS) to provide Dolby Digital 5.1 audio.
17 18 19 21 22 24 26 29 31 34
20 23 25 27 28 30 32 33
22.
S-VIDEO — Connects to the S-Video input of a TV, VCR or HTS.
23.
OPTICAL SPDIF — Connects to a TV, VCR or HTS to provide Dolby
Digital 5.1 audio.
24.
VIDEO IN — Accepts baseband video from a VCR, camcorder or other video device. Currently not enabled.
25.
AUDIO IN (R/L aligned vertically) — Accepts baseband L/R audio from a VCR, camcorder or other audio device. Currently not enabled.
26.
VIDEO OUT — Delivers video to an external device, such as a TV or VCR.
27.
AUDIO OUT (R/L aligned vertically) — Connects to audio inputs of a TV.
28.
TV PASS CARD — Currently not enabled.
29.
Y Pb Pr — Delivers component video.
30.
HDMI — Connects to a High Definition Television (HDTV).
31.
ETHERNET — Supports interactive applications and home networking.
32.
USB — Connects to digital home devices, such as digital cameras.
Currently not enabled.
33.
IEEE 1394 — Connects to compatible digital TV A/V ports.
34.
AC SWITCHED OUTLET — Connects STB AC power cord and provides a switched power outlet to connect another device, such as a TV or HTS.
Please note: A High Definition Television is required for HD content.
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Digital Video Recorder
The Verizon FiOS TV DVR STB is our most advanced, interactive digital video receiver. In addition to bringing you all the high-tech features of the High
Definition STB, like the FiOS TV IPG, VOD, digital music and the incredible picture and sound quality of HDTV, the DVR STB will revolutionize the way you watch television. The DVR feature allows you to pause and rewind live
TV — and even record one show while watching another. Please take a moment to review the features of the FiOS TV DVR STB.
7 8 12 13 16
64
1 2 3 4 5 6 9 10 11 14 15
1.
USB — Connects to digital home devices, such as digital cameras.
Currently not enabled.
2.
VIDEO IN — Accepts baseband video from a VCR, camcorder or other video device. Currently not enabled.
3.
AUDIO IN (L/R) — Accepts baseband L/R audio from a VCR, camcorder or other audio device. Currently not enabled.
4.
CURSOR — Moves the cursor around menus and IPG screens.
5.
MENU — Displays the main menu in the IPG.
6.
POWER — Turns the DVR STB on and off.
7.
INFO — Displays current channel and program information.
8.
MESSAGES — Lights when a message is waiting.
9.
POWER INDICATOR — Lights when unit is turned on.
10.
DISPLAY — Displays current channel number and time of day.
11.
REMOTE — Lights to indicate remote control is in use.
12.
RECORD — Lights when DVR is recording.
13.
OPTION — Reserved for future use.
14.
SELECT — Selects menu options, Pay Per View and VOD events, and selects channels from the IPG.
M.VEFIFF60153.Phase2.crw1 12/22/06 5:52 PM Page 65
15.
GUIDE — Displays TV Listings in the IPG.
16.
CHANNEL — Scrolls up or down through the channels.
17.
RF IN — Connects to the FiOS TV video signal.
18.
IR — Currently not enabled.
19.
SMART CARD — Supports electronic commerce using a Smart Card.
Currently not enabled.
20.
SPDIF — Connects to a TV, VCR or Home Theater System (HTS) to provide Dolby Digital 5.1 audio.
17 18 20 21 23 25 28 30 33
19 22 24 26 27 29 31 32
21.
S-VIDEO — Connects to the S-Video input of a TV, VCR or HTS.
22.
OPTICAL SPDIF — Connects to a TV, VCR or HTS to provide Dolby
Digital 5.1 audio.
23.
VIDEO IN — Accepts baseband video from a VCR, camcorder or other video device. Currently not enabled.
24.
AUDIO IN (R/L aligned vertically) — Accepts baseband L/R audio from a VCR, camcorder or other audio device. Currently not enabled.
25.
VIDEO OUT — Delivers video to an external device, such as a TV or VCR.
26.
AUDIO OUT (R/L aligned vertically) — Connects to audio inputs of a TV.
27.
TV PASS CARD — Currently not enabled.
28.
Y Pb Pr — Delivers component video.
29.
HDMI — Connects to a High Definition Television (HDTV).
30.
ETHERNET — Supports interactive applications and home networking.
31.
USB — Connects to digital home devices, such as digital cameras.
Currently not enabled.
32.
IEEE 1394 — Connects to compatible digital TV A/V ports.
33.
AC SWITCHED OUTLET — Connects STB AC power cord and provides a switched power outlet to connect another device, such as a TV or HTS.
Please note: A High Definition Television is required for HD content.
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Notes
Notes
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Notes
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Notes
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