BLACK BOX ServSwitch Multi KV2550C-R3 User Interface Card User Manual

THE SERVSWITCH™ FAMILY
Welcome to the ServSwitchTM Family!
Thank you for purchasing a BLACK BOX® ServSwitch™ Brand KVM-switch
accessory! We appreciate your business, and we think you’ll appreciate the many
ways that your upgraded ServSwitch keyboard/video/mouse switch will save you
money, time, and effort.
That’s because our ServSwitch family is all about breaking away from the
traditional, expensive model of computer management. You know, the one-sizefits-all-even-if-it-doesn’t model that says, “One computer gets one user station, no
more, no less.” Why not a single user station (monitor, keyboard, and mouse) for
multiple computers—even computers of different platforms? Why not a pair of
user stations, each of which can control multiple computers? Why not multiple
user stations for the same computer?
With our ServSwitch products, there’s no reason why not. We carry a broad line
of robust solutions for all these applications. Do you have just two PCs, and need
an economical alternative to keeping two monitors, keyboards, and mice on your
desk? Or do you need to share dozens of computers, including a mix of IBM® PC,
RS/6000®, Apple® Macintosh®, Sun Microsystems®, and SGI® compatibles among
multiple users with different access levels? Does your switch have to sit solidly on a
worktable and use regular everyday cables? Or does it have to be mounted in an
equipment rack and use convenient many-to-one cables? No matter how large or
small your setup is, no matter how simple or how complex, we’re confident we
have a ServSwitch system that’s just right for you.
The ServSwitch™ family from Black Box—the one-stop answer for all your KVMswitching needs!
*
This manual will tell you all about your new User Interface Card with On-Screen
Display for ServSwitch Multi™, including how to install, operate, and troubleshoot
it. For an introduction to the Card itself, see Chapter 1. The User Interface Card
with On-Screen Display product code covered in this manual is:
KV2550C-R3
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USER INTERFACE CARD W/ ON-SCREEN DISPLAY FOR SERVSWITCH MULTI™
TRADEMARKS USED IN THIS MANUAL
BLACK BOX and the
logo are registered trademarks, and ServSwitch,
ServSwitch Multi, and ServSwitch Multi Z8 are trademarks, of Black Box
Corporation.
Apple, Mac, and Macintosh are registered trademarks, and ADB and Apple
Desktop Bus are trademarks, of Apple Computer, Inc.
IBM, PC/AT, PS/2, RISC System/6000, and RS/6000 are registered trademarks of
International Business Machines Corporation.
Windows is a registered trademark or trademark of Microsoft Corporation in the
United States and/or other countries.
Sun and Sun Microsystems are registered trademarks of Sun Microsystems, Inc. in
the United States and other countries.
Any other trademarks mentioned in this manual are acknowledged to be the property of the
trademark owners.
2
FCC/IC STATEMENTS
FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA
RADIO-FREQUENCY INTERFERENCE STATEMENTS
This equipment generates, uses, and can radiate radio-frequency energy, and if not
installed and used properly, that is, in strict accordance with the manufacturer’s
instructions, may cause interference to radio communication. It has been tested
and found to comply with the limits for a Class A computing device in accordance
with the specifications in Subpart J of Part 15 of FCC rules, which are designed to
provide reasonable protection against such interference when the equipment is
operated in a commercial environment. Operation of this equipment in a
residential area is likely to cause interference, in which case the user at his own
expense will be required to take whatever measures may be necessary to correct the
interference.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise emission from digital
apparatus set out in the Radio Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le
brouillage radioélectrique publié par Industrie Canada.
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USER INTERFACE CARD W/ ON-SCREEN DISPLAY FOR SERVSWITCH MULTI™
NORMAS OFICIALES MEXICANAS (NOM)
ELECTRICAL SAFETY STATEMENT
INSTRUCCIONES DE SEGURIDAD
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de
que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para
referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de
operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca
de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc..
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que
sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea
recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá
a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser
referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no
interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,
alfombra o superficie similar puede bloquea la ventilación, no se debe colocar
en libreros o gabinetes que impidan el flujo de aire por los orificios de
ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor
como radiadores, registros de calor, estufas u otros aparatos (incluyendo
amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del
tipo descrito en el instructivo de operación, o como se indique en el aparato.
4
NOM STATEMENT
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización
del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no
sean pisados ni pellizcados por objetos colocados sobre o contra ellos,
poniendo particular atención a los contactos y receptáculos donde salen del
aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las
recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas
de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea
usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean
derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su
desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.
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USER INTERFACE CARD W/ ON-SCREEN DISPLAY FOR SERVSWITCH MULTI™
Contents
Chapter
Page
1.
Introduction ............................................................................................... 8
1.1 General Overview ................................................................................ 8
1.2 The Card and User Cable Illustrated ................................................. 8
2.
Installation ................................................................................................
2.1 Installing the Card ............................................................................
2.2 Connecting the User Cables and Console Equipment ...................
2.2.1 For IBM Style Keyboard and Mouse Ports .............................
2.2.2 For Apple Macintosh Style Keyboard and Mouse Ports ........
2.2.3 For Sun Microsystems Style Keyboard and Mouse Ports ......
2.2.4 Connecting Non-Multisync Monitors ....................................
2.2.5 Connecting Dual Monitors .....................................................
3.
Starting Operation ................................................................................... 24
3.1 Checking the Channel LED(s) ........................................................ 24
3.2 If You Have Difficulty ........................................................................ 24
4.
Using the On-Screen Display ..................................................................
4.1 Display Overview ...............................................................................
4.1.1 Features ....................................................................................
4.1.2 Logging In and Out of the System .........................................
4.1.3 Keypad Interpretation ............................................................
4.2 The On-Screen Menus ......................................................................
4.2.1 The Channel-List Menu ..........................................................
4.2.2 The User-List Menu (Administrator Only) ...........................
4.2.3 The User/Administrator-Controls Menu ..............................
4.2.3.A Scanning ....................................................................
4.2.3.B Menu Activation ........................................................
4.2.3.C Switch Alt. User Module ...........................................
4.2.3.D Control Alt. User Module .........................................
4.2.4 The Command-Line-Entry Window .......................................
6
10
10
13
15
17
19
21
22
25
25
25
25
26
26
26
29
29
30
30
30
31
32
TABLE OF CONTENTS
Chapter
4.
5.
Page
Using the On-Screen Display (continued)
4.3 Administrator Functions in the Channel-List and
User-List Menus (Administrator Only) ......................................
4.3.1 Channel-List Menu Functions ................................................
4.3.1.A Adding New Computer-Channel Configurations ...
4.3.1.B Editing Computer-Channel Configurations ...........
4.3.1.C Deleting Computer-Channel Configurations .........
4.3.1.D Customizing the ID Window ....................................
4.3.2 User-List Menu Functions ......................................................
4.3.2.A Administrator Setup .................................................
4.3.2.B Adding New User Profiles ........................................
4.3.2.C Editing User Profiles .................................................
4.3.2.D Deleting User Profiles ..............................................
4.3.2.E Setting Users’ Access Privileges ................................
4.4 Administrator Controls (Administrator Only) ................................
4.4.1 Broadcast (Enable/Disable Broadcast Mode) ......................
4.4.2 Confirm Deletes (Enable/Disable Delete Confirmation) ....
4.4.3 System Configuration (Configure System Functions) ..........
4.4.3.A Chassis Number ........................................................
4.4.3.B Command Key Sequence .........................................
4.4.3.C Menu Activation Key Sequence ...............................
4.4.3.D Remote Commands ..................................................
4.4.3.E Remap Windows Keys ...............................................
4.4.3.F Standalone RSP .........................................................
4.4.3.G Follow/Swap Feature Status .....................................
4.4.3.H Dual Monitor Support Card Address ......................
4.4.3.I Keyboard Layout .......................................................
4.4.4 Configuration Control (Transfer Configuration Settings) ..
4.5 Using the On-Screen Display with a Non-Multisync Monitor ........
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33
33
34
34
35
37
37
37
38
38
38
40
40
40
41
41
41
41
41
42
42
42
42
42
43
44
Troubleshooting ...................................................................................... 45
5.1 Calling Black Box .............................................................................. 45
5.2 Shipping and Packaging ................................................................... 45
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USER INTERFACE CARD W/ ON-SCREEN DISPLAY FOR SERVSWITCH MULTI™
1. Introduction
1.1 General Overview
With the ServSwitch Multi™ system (the KV150 through KV170 series of product
codes), multiple users at your site can operate sets of IBM® PC compatible or RISC
System/6000® (RS/6000®), Apple® Macintosh®, Sun Microsystems®, Silicon
Graphics® (SGI®), or Hewlett-Packard® (HP®) computers at the same time. Each
ServSwitch Multi supports different types of external connections through a variety
of plug-in cards.
One of these types of plug-in cards is the User Interface Card with On-Screen
Display, our product code KV2550C-R3. It is one of the components through
which you will attach each of your sets of console (user-station) equipment.
Chapter 2 of this manual tells you how to install these Cards and how to attach
their associated User Cables and peripheral equipment; Chapter 4 tells you how to
operate its on-screen display and security features.
1.2 The Card and User Cable Illustrated
Except for the local console on each Base Unit, you will need one User Interface
Card for each console you plan to attach to a ServSwitch Multi. The User Interface
Card with On-Screen Display, shown in Figure 1-1, has an HD62 (high-density
62-pin D-subminiature) female connector that functions as a single composite
interface for all I/O to and from the attached console.
Front of
ServSwitch
Multi
Rear of
ServSwitch
Multi
HD62
Female
Figure 1-1. The User Interface Card with On-Screen Display.
8
CHAPTER 1: Introduction
You will run a one-foot (0.3-m) or ten-foot (3-m) User Cable, like the one shown in
Figure 1-2, from the User Interface Card to the attached user station.
Figure 1-2. User Cable (KV2450 shown).
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USER INTERFACE CARD W/ ON-SCREEN DISPLAY FOR SERVSWITCH MULTI™
2. Installation
2.1 Installing the Card
To install a User Interface Card with On-Screen Display (product code
KV2550C-R3) in a ServSwitch Multi chassis, take these steps:
1. Position the Multi chassis so that its rear panel is facing you, as shown in
Figure 2-1 on the next page. Choose an available slot. In most cases, any slot
that is covered with a blank (connectorless) panel will be available. However,
note that on the Base Unit (KV150A-R2) and MX (KV155A), the local-console
module on the far left end of the Switch’s rear panel is covered by a blank panel
but is not an available slot; no ServSwitch Multi Card of any type can be
installed in that slot. On the Base Unit, remember that the option slot (the
slot just to the right of the local-console module, which has no corresponding
front-panel LED or pushbutton) is an available slot and should host a User
Interface Card, Expansion Card, etc., rather than a CPU Interface Card.
2. Once you’ve chosen the slot, write down the letter of the corresponding
channel in the “Channel” field of this Card’s record in a copy of the User
Interface Cards pages of the System-Configuration Chart (see the
“Configuration Charts” appendix in your ServSwitch Multi manual). At this
time you should also write down what appears on the Card’s label (just to the
right of the HD62 connector if you look at the connector from the rear) in
the Chart’s “Card-Label Information” field, and (if the ServSwitch Multi unit
is part of a cascaded system) you should write down the Switch’s address in
the “Switch Address” field as well.
3. Remove the panel covering the available slot by unscrewing the two Phillipshead screws that hold it in place. (Save these screws; you’ll be replacing them
momentarily.)
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CHAPTER 2: Installation
BASE
UNIT:
Local console
module (not
available)
MX:
EXPANSION CHASSIS
AND SB:
Option slot
(available)
Local console
module (not
available)
Slots corresponding to lettered
channels (all available)
Slots corresponding to lettered
channels (all available)
Slots corresponding to lettered
channels (all available)
Figure 2-1. The ServSwitch Multi rear panels (as shipped from the factory).
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USER INTERFACE CARD W/ ON-SCREEN DISPLAY FOR SERVSWITCH MULTI™
4. If you look into the open slot on the Switch, you will see “guide tracks” that
the top and bottom of the Card should slide along when you install it. Slide
the User Interface Card gently into the slot along these tracks, until the
Card’s HD62 connector lines up flush with the back of the unit, as shown in
Figure 2-2.
Figure 2-2. Inserting a User Interface Card in the Switch.
5. Secure the Card in the Switch with the screws you removed in step 3.
Retighten the screws completely, but do not overtighten them.
Repeat the above procedure for every User Interface Card with On-Screen Display
in your system.
12
CHAPTER 2: Installation
2.2 Connecting the User Cables and Console Equipment
To connect your console equipment to the User Interface Card with On-Screen
Display, you’ll need an appropriate User Cable. These cables are 1 foot (0.3 m),
10 feet (3 m), or 20 feet (6.1 m) long and have an HD62 male connector on one
end. They have different numbers of connectors on the other end, depending on
the options you ordered (see Table 2-1 on the next page and the corresponding
subsections on the following pages). In order to connect a non-multisync monitor,
you’ll also need a special adapter; see Section 2.2.4.
Things to be aware of when you make User Cable connections of any type:
• As you attach the console equipment to each User Interface Card, finish filling
out the Card’s record in the System Configuration Chart (see the
“Configuration Charts” appendix in your ServSwitch Multi manual).
• The Cable’s audio-strand connectors are very similar to each other, but the
microphone strand has a blue band around it so that you can tell the two
apart.
• Similarly, on some versions of the Cable, the mouse-strand connector is the
same as the connector on the keyboard strand or serial-device strand. On these
Cable versions, the mouse strand has a yellow band around it so you can tell it
apart.
• Some speakers, headphones, and microphones have plugs and jacks different
from the type that the ServSwitch Multi’s audio cables are designed for. If this
is the situation with your audio equipment, you will need adapters to connect
your equipment to the ServSwitch Multi system. These adapters are commonly
available; call your local electronics-supply store for more information.
• For serial connections, if you want to connect an Apple device or a serial
device with a connector other than a DB9 female, see the “Making
Nonstandard Serial Connections” appendix in your ServSwitch Multi manual.
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USER INTERFACE CARD W/ ON-SCREEN DISPLAY FOR SERVSWITCH MULTI™
Table 2-1. Product codes for User Cables.
Platform
Product Codes
1' (0.3-m)
Standard
1' (0.3-m)
w/ Audio
10' (3-m)
w/ Audio
20' (6-m)
w/ Audio
IBM PS/2 or PC/AT
(Section 2.2.1)
KV2505
KV2515
KV2545
KV2585
Apple Macintosh
(Section 2.2.2)
KV2700
KV2710
KV2740
N/A
Sun Microsystems
(Section 2.2.3)
KV2800
KV2810
KV2840
KV2880
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CHAPTER 2: Installation
2.2.1 FOR IBM STYLE KEYBOARD AND MOUSE PORTS
If you are using an IBM PS/2® or PC/AT® style keyboard and a PS/2 or serial
mouse, the User Cable you’ll need will be labeled KV2505, KV2515, KV2545, or
KV2585 depending on the options you ordered (see Table 2-1 on the previous
page). The cable will have these console-end connectors:
KV2505 cable
will have:
KV2515, KV2545, and KV2585 cables
will have:
HD15 female
to VGA monitor
HD15 female
to VGA monitor
5-pin DIN female
to PC/AT keyboard
5-pin DIN female
to PC/AT keyboard
6-pin mini-DIN F
to PS/2 keyboard
6-pin mini-DIN F
to PS/2 mouse
(yellow band)
6-pin mini-DIN female
to PS/2 keyboard
DB9 male
to serial mouse
(yellow band)
DB9 male
to other
serial device
6-pin mini-DIN female
to PS/2 mouse
(yellow band)
3.5-mm F (mono)
to microphone
(blue band)
3.5-mm F (stereo)
to speakers
or headphones
DB9 M to serial mouse
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USER INTERFACE CARD W/ ON-SCREEN DISPLAY FOR SERVSWITCH MULTI™
To install your cabling and IBM type console equipment, first plug the User
Cable’s HD62 connector into the matching connector on the User Interface Card.
When you’re sure the connection is firmly seated, secure it by tightening the
associated thumbscrews.
Now plug the cables from your PS/2 style keyboard, your PS/2 or serial mouse,
and your VGA monitor into the matching connectors on the User Cable. (You
might be able to use your non-multisync RS/6000, SGI, or HP monitor instead; see
Section 2.2.4.) If the User Cable is an audio type, it will have three additional
connectors: two 3.5-mm jacks for a mono microphone and stereo speakers or
headphones, and a DB9 male connector for a serial device. Attach any appropriate
equipment as desired.
16
CHAPTER 2: Installation
2.2.2 FOR APPLE MACINTOSH STYLE KEYBOARD AND MOUSE PORTS
If you are using an Apple Macintosh style (ADB™, Apple Desktop Bus™) keyboard
and an ADB or RS-232 mouse, the User Cable you’ll need will be labeled KV2700,
KV2710, or KV2740 depending on the options you ordered (see Table 2-1 on
page 14; the audio cable comes in 1-ft. [0.3-m] and 10-ft. [3-m] lengths only). The
cable will have these console-end connectors:
KV2700 cable
will have:
KV2710 and KV2740 cables
will have:
HD15 female
to multisync monitor
HD15 female
to multisync
monitor
4-pin mini-DIN F
to ADB keyboard
and mouse
4-pin mini-DIN female
to ADB keyboard
and mouse
DB9 male
to serial mouse
(yellow band)
DB9 male
to other
serial device
DB9 male
to serial mouse
3.5-mm F (mono)
to microphone
(blue band)
3.5-mm F (stereo)
to speakers
or headphones
To install your cabling and Mac® type console equipment, first plug the User
Cable’s HD62 connector into the matching connector on the User Interface Card.
When you’re sure the connection is firmly seated, secure it by tightening the
associated thumbscrews.
Now plug the cables from your ADB keyboard and mouse and from your
multisync monitor into the matching connectors on the User Cable. (In a
multiplatform application, you’ll have to plug a PC-type RS-232 serial mouse into
the Cable’s serial-mouse connector and use that instead of the ADB mouse. This is
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USER INTERFACE CARD W/ ON-SCREEN DISPLAY FOR SERVSWITCH MULTI™
because one-button Apple mice can’t perform all of the functions of two- or threebutton mice. Also, note that the stock cable is designed to connect to a multisync
monitor rather than an Apple monitor; a multisync monitor will be necessary in
most situations, because most people who have Apple computers in their system
have PCs as well. However, if your Mac monitor is capable of syncing to and
displaying the video output of all of your computers, you can use the KV16MAC
adapter to connect it to the system; see Section 2.2.4.)
If the User Cable is an audio type, it will have three additional connectors: two
3.5-mm jacks for a mono microphone and stereo speakers or headphones, and a
DB9 male connector for an RS-232 serial device. Attach any appropriate
equipment as desired.
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CHAPTER 2: Installation
2.2.3 FOR SUN MICROSYSTEMS STYLE KEYBOARD AND MOUSE PORTS
If you are using a Sun Microsystems style keyboard and mouse, the User Cable
you’ll need will be labeled KV2800, KV2810, KV2840, or KV2880 depending on the
options you ordered (see Table 2-1 on page 14). The cable will have these consoleend connectors:
KV2800 cable
will have:
KV2810, KV2840, and KV2880 cables
will have:
HD15 female
to multisync monitor
HD15 female
to multisync
monitor
8-pin mini-DIN F
to Sun keyboard
and mouse
8-pin mini-DIN female
to Sun keyboard
and mouse
DB9 male
to serial mouse
(yellow band)
DB9 male
to other
serial device
DB9 male
to serial mouse
3.5-mm F (mono)
to microphone
(blue band)
3.5-mm F (stereo)
to speakers
or headphones
To install your cabling and console equipment at each Sun® type secondary
console, first plug the User Cable’s HD62 connector into the matching connector
on the User Interface Card. When you’re sure the connection is firmly seated,
secure it by tightening the associated thumbscrews.
Now plug the cables from your Sun keyboard, your Sun or serial mouse, and
your multisync monitor into the matching connectors on the User Cable. (Note
that the stock cable is designed to connect to a multisync monitor rather than a
Sun monitor; a multisync monitor will be necessary in most situations, because
most people who have Sun computers in their system have PCs as well. However, if
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USER INTERFACE CARD W/ ON-SCREEN DISPLAY FOR SERVSWITCH MULTI™
your Sun monitor is capable of syncing to and displaying the video output of all of
your computers, you can use the KV16SUN adapter to connect it to the system; see
Section 2.2.4.)
If the User Cable is a multimedia type, it will have three additional connectors:
two 3.5-mm jacks for a mono microphone and stereo speakers or headphones, and
a DB9 male connector for a serial device. Attach any appropriate equipment as
desired.
20
CHAPTER 2: Installation
2.2.4 CONNECTING NON-MULTISYNC MONITORS
Most ServSwitch Multi applications that involve more than one hardware platform
will require multisync monitors for all user stations, because PC, Mac, and Sun
computers typically use sets of resolutions and refresh rates that differ greatly from
one another. But if all of your computers are from the same platform, or if your
platform-dedicated non-multisync monitor is nonetheless able to handle the video
output of all your computers, we offer various adapters that will let you connect
your monitor to the ServSwitch Multi. (Be aware that, in order to use a UICD’s onscreen display with a non-multisync monitor, you’ll probably have to change the
display’s default synchronization. See Section 4.5.)
To use a Mac monitor: Connect your user equipment as directed in Section 2.2.2,
with this exception: Plug the HD15 male side of a KV16MAC adapter into the
HD15 female end of the video strand of your KV27x0 cable, then plug the DB15
male end of your Mac monitor’s input cable into the adapter’s DB15 female side.
To use a Sun monitor: Connect your user equipment as directed in Section 2.2.3,
with this exception: Plug the HD15 male side of a KV16SUN adapter into the
HD15 female end of the video strand of your KV28x0 cable, then plug the 13W3
male end of your Sun monitor’s input cable into the adapter’s 13W3 female side.
To use an RS/6000 monitor with 13W3 connectors, an RS/6000 or other monitor with
3C3 connectors, an SGI monitor, or an HP or other monitor with three BNC connectors:
Connect your user equipment as directed in Section 2.2.1, with this exception:
Plug the HD15 male side of the appropriate adapter into the HD15 female end of
the video strand of your KV25x5 cable, then plug the monitor cable into the
adapter’s female side:
• KV16RS6-1 for RS/6000 (HD15 M to 13W3 F);
• KV163C3-1 for RS/6000 etc. (HD15 M to 3C3 F);
• KV16SGI-1 for SGI (HD15 M to 13W3 F); or
• KV16BNC for HP etc. (HD15 M to triple BNC F).
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USER INTERFACE CARD W/ ON-SCREEN DISPLAY FOR SERVSWITCH MULTI™
2.2.5 CONNECTING DUAL MONITORS
If your computer supports dual video outputs (dual monitors), you can use the
User Interface Card with On-Screen Display to run video to the second monitor
through the ServSwitch Multi. You must be logged on as the administrator (see
Section 4.1.2) to configure this option (see Sections 4.3.1.A and 4.4.3.H). Here are
the ServSwitch Multi components that you’ll need:
• Two Autosensing CPU Interface Cards (KV2000C), one to handle the computer’s
primary video stream and one to handle the secondary video. These Cards
must be installed side by side in the Switch chassis, with the Card that will be
handling the secondary video having the higher address. For example, if the
computer’s primary video output is going to a CPU Card installed in
channel 1B, the CPU Card handling the secondary video must be installed in
channel 1C. For directions on installing CPU Interface Cards, see the
“Installing CPU Interface Cards” section of your ServSwitch Multi manual.
• One User Interface Card with On-Screen Display (KV2550C-R3) to send
output to the primary monitor and one Universal User Interface Card (UUIC,
KV2500C) to send output to the secondary monitor. These two Cards don’t
have to be next to each other, but they should be installed in the same Switch
chassis. For directions on installing User Interface Cards, see Chapter 2 of this
manual (these instructions apply to UUICs as well).
• Two each of the appropriate Server Cables and User Cables for your platform
and application.
• If you’re running PC type Server Cable (KV20xx or KV20xx-R2; see the
“Connecting Server Cables” section of your ServSwitch Multi manual) between
the computer’s secondary video output and the secondary CPU-Interface
Card, you’ll also need a Loopback Mouse Adapter (product code
KV16LOOP). This Adapter makes it possible for the ServSwitch Multi to
recognize the secondary video connection as a valid CPU channel.
Once you have the Cards installed, here’s how to make the dual monitor
connections (refer to Figure 2-3 on the next page):
1. Use your first Server Cable to connect your computer to the primary CPU
Interface Card as you would connect any other computer (see the “Connecting
Server Cables” section of your ServSwitch Multi manual), but make sure you
attach the Server Cable to the computer’s primary video-output port.
2. Run your second Server Cable from the computer’s secondary video-output
port to the second CPU Interface Card: Attach the Cable’s HD44 male end to
the Card’s HD44 female port, but at the computer end, attach only one
strand of the Cable—the one that plugs into the secondary video port—to the
computer. (If the cable is a KV20xx or KV20xx-R2 PC type, attach the
Loopback Mouse Adapter to the mouse strand of this cable.)
22
CHAPTER 2: Installation
3. Run your first User Cable from your UICD to your primary monitor and other
user equipment as you would connect any other user station (see Chapter 2).
4. Run your second User Cable from your UUIC to the secondary monitor:
Attach the Cable’s HD62 male end to the Card’s HD62 female port, then plug
the secondary monitor’s video-input cable into the video strand at the other
end of the cable; leave all of the other strands unattached.
ServSwitch Multi with
Two CPU Interface
Cards, a UICD, and a
UUIC Installed
Sun Computer with
Dual Video Output
Secondary
Monitor
User Station with
Primary Monitor
Figure 2-3. A Dual-Monitor ServSwitch Multi system.
Once you have all of the components of your entire ServSwitch Multi system
installed, you will need to use the UICD to enable the dual-monitor setup. Here’s
how to do so:
1. If you haven’t yet added the dual-monitor computer to the Switch’s on-screen
configuration records, follow the instructions for doing so in Section 4.3.1.A.
If you have previously entered the computer into the on-screen
configuration, follow the instructions for editing that computer’s record in
Section 4.3.1.B.
In either case, when you reach the “Dual Video” feature, press the space
bar to enable it.
2. Enter the Administrator-Controls Menu (see Section 4.4) and select the
“System Configuration” option. Page down and highlight the “Dual Monitor
Support Card Address” field (see Section 4.4.3.H). Enter the address of the
UUIC that the secondary monitor is attached to. Until you enter a value in
this field, dual-monitor support is still disabled regardless of what you did in
step 1.
23
USER INTERFACE CARD W/ ON-SCREEN DISPLAY FOR SERVSWITCH MULTI™
3. Starting Operation
3.1 Checking the Channel LED(s)
When you are finished with installation, check the front-panel LED(s) of the
ServSwitch Multi user channel corresponding to the User Interface Card that
you’ve just installed:
Base Unit
or MX:
Expansion Chassis
or SB:
Green
LED
Amber
LED
Green
LED
OFF
OFF
N/A
The User Interface Card is not installed correctly.
ON
ON
N/A
The User Interface Card is installed correctly and
operating normally.
BLINKING
BLINKING
N/A
The User Interface Card is installed correctly
and operating in Command Mode (see the “Basic
Operation” section of your ServSwitch Multi
manual).
If the appropriate LED is ON, showing that the new Card is working, you can
operate the ServSwitch Multi as normal. For more information on doing so,
including descriptions of the Switch’s many operating functions and keyboard
commands, see the “Operation” chapter of your ServSwitch Multi manual.
3.2 If You Have Difficulty
If you have difficulty installing the User Interface Card with On-Screen Display, or
if you notice something wrong when you try to operate your ServSwitch Multi
system after installing the Card, try to find an entry for the problem in the
“Common Problems” section of your ServSwitch Multi manual and take the steps
recommended there. If you don’t see any entry that might apply to the trouble
you’re having, or if none of the recommended actions solve the problem, see
Chapter 5 of this manual or the “Calling Black Box” and “Shipping and Packaging”
sections of the ServSwitch Multi manual.
24
CHAPTER 4: Using the On-Screen Display
4. Using the On-Screen Display
4.1 Display Overview
4.1.1 FEATURES
The User Interface Card with On-Screen Display (“UICD” for short) adds onscreen menus and other advanced features to the ServSwitch Multi. With the
UICD’s on-screen displays, you can quickly and easily identify the servers attached
to the ServSwitch Multi and select ones to interact with. Name your servers for easy
recognition, then select them from a pop-up menu. You can keep the name of
your currently selected server on screen at all times, or for just the first few seconds
after you make a new selection. With other control features, you can manage your
scanning and broadcast operations on-screen as well.
You can define as many as 32 user profiles for each UICD. Use the Card’s
advanced bi-level security-setup features to configure and control server access for
each defined user in the system. The administrator has full access privileges; other
users have viewing, viewing/editing, or full viewing/editing/power-control access
to each attached server.
For additional security, you can turn on the UICD’s inactivity-logout feature.
When this is turned on for a given console, once a period of user inactivity (from
1 to 60 minutes—see Section 4.3.2.A) elapses, that user’s currently selected
channel is deselected and his or her monitor screen goes blank. The user must log
in again to regain system access.
4.1.2 LOGGING IN AND OUT OF THE SYSTEM
To log into the ServSwitch Multi’s on-screen display system from its User Login
screen, enter your assigned user name and password (or, if you’re the system
administrator, your administrator name and password—see Section 4.3.2.A).
When you are finished working with the Switch, activate the on-screen display (if
it isn’t already active) and press the [F10] key. The User Login screen will appear
again. That’s all there is to it; you or any other user will have to log back in to
continue working on the system.
25
USER INTERFACE CARD W/ ON-SCREEN DISPLAY FOR SERVSWITCH MULTI™
4.1.3 KEYPAD INTERPRETATION
While you are working with the UICD’s on-screen display system, you can choose
how the Card interprets the numeric keys in the keypad section of your keyboard
by turning Num Lock ON or OFF:
• While Num Lock is ON, keypad keys [1] through [9] are normally interpreted
as numbers but are interpreted as cursor-movement (arrow) keys while you
press and hold [Shift].
• While Num Lock is OFF, keypad keys [1] through [9] are normally interpreted
as cursor-movement (arrow) keys, but are interpreted as numbers while you
press and hold [Shift].
In addition, in any situation in which keys [1] through [9] are being interpreted as
arrow keys, the [0] (zero) key is interpreted as [Ins] (insert). (The keypad behaves
slightly differently when you use it to set up the ID window; see Section 4.3.1.D.)
4.2 The On-Screen Menus
The UICD’s on-screen display consists of four main windows: the Channel-List
Menu, the User-List Menu (for the administrator only), the User/AdministratorControls Menu, and the Command-Line-Entry Window. To access the Channel-List
Menu, press either [Ctrl] (control) key on the shared keyboard twice within one
second; press [Alt] + [Tab] to cycle through the remaining menus. While you’re in
the on-screen display system, you can press [F1] at any time for context-sensitive
help.
Certain menus and commands within the on-screen display are only available if
you’re logged in as the system administrator. Any options that can only be used by
system administrators will be covered in Sections 4.3 and 4.4. The rest of
Section 4.2 deals with menus and options that can be accessed by all system users.
4.2.1 THE CHANNEL-LIST MENU
Once you have logged into the ServSwitch Multi’s on-screen display system, the
Channel-List Menu (shown in Figure 4-1 on the next page) is the first menu
displayed. After login, you may activate the Channel-List Menu by pressing either
of the keyboard’s [Ctrl] keys twice within one second. This menu lists all named
computer channels in your system with their ServSwitch Multi channel addresses
and access status. The administrator will always have full access to every server; for
full descriptions of all of the administrator’s options at the Channel-List Menu, see
Section 4.3. Individual user profiles will have varying degrees of access, determined
by the system administrator. Only the channels that are included in a user’s profile
will be listed. (See Section 4.4 for more details.)
26
CHAPTER 4: Using the On-Screen Display
Program Manager
Black Box Control Panel
Engineering Channel List
<Name>
Accounting
Engineering
Jene’s PC
Mail Server
Pam’s PC
Shop Floor
F1-help
Enter-switch
Address Access
F
K
E
K
C
KP
A
VKP
B
KP
D
K
F11-more
Figure 4-1. The Channel-List Menu.
This menu shows the name of, ServSwitch Multi address of, and individual access
privileges for, each server. (Access privileges are shown as “V,” “K,” and “P”—see
Table 4-3 at the end of Section 4.3.2.) Use the keyboard’s up- and down-arrow keys
and the page-up and page-down keys to select a channel. You can move
immediately to the top or bottom of the list with the [Home] and [End] keys. Press
[Enter] to switch to your selected channel. To exit the on-screen display without
changing channels, press [Esc].
The white bar at the bottom of the menu lists all of the available menu options;
use the [F11] key on the shared keyboard to scroll through them (see Table 4-1 on
the next page for the user options; see Table 4-2 following Section 4.3.1.D for the
administrator options).
To switch to a channel normally, simply highlight that channel and press
[Enter]. To switch to a channel in Privacy Mode (see the “Privacy Mode” section of
your ServSwitch Multi manual), highlight that channel and press [Alt] and [Enter]
at the same time. If the system is unable to switch you to that channel, a window
that says “Unable to select channel” will appear, followed by one of these messages:
• Reason: Channel did not respond
This means that the channel does not exist or has nothing attached to it.
• Reason: Switch blocked, all links in use
This means that the channel is on another chassis and other users are already
using all available expansion-cable links to that chassis.
• Reason: Switch blocked, all video paths in use
This means that other users are already using all of the available video-signal
pathways in that channel’s chassis.
27
USER INTERFACE CARD W/ ON-SCREEN DISPLAY FOR SERVSWITCH MULTI™
To sort the channel list by name, press the [+] key on the keypad of the shared
keyboard while the Channel-List Menu is on screen. To sort the list by address,
press the keypad’s [–] key. (The [+] and [–] keys on the top row of the keyboard
will not be recognized.) The “<” and “>” symbols will bracket the Menu’s “Name”
or “Address” heading to show which of the two characteristics the list is currently
sorted on.
You can also search the channel list. These searches will be based on sort order:
If the list is currently sorted by Name, you can search the names, or if the list is
currently sorted by Address, you can search the addresses. To perform a search,
bring up the Channel-List Menu and sort the entries as desired. Next type the first
letter or number of the name or address you want to search for, then the second,
and so on. For example, if the list were sorted by name, typing “M” would move the
cursor to the names that begin with the letter “M”; proceeding to type an “A”
would move the cursor to the names that begin with “MA”; and you could continue
adding characters until you reached your desired entry.
Table 4-1. Keypress-driven options available to all users at the
Channel-List Menu.
28
Press This Key
Sequence...
...To Do This
[F1]
Get context-sensitive help.
[F10]
Log out of the ServSwitch Multi system. The user-login
screen will appear; you must log back in to the system
to continue operation.
[F11]
See more options.
[Enter]
Switch to the highlighted channel.
[Alt] + [Enter]
Switch to the highlighted channel in privacy mode. For
more information on privacy mode, refer to the “Privacy
Mode” section of your ServSwitch Multi manual.
[Alt] + [Tab]
Cycle through the available menus.
CHAPTER 4: Using the On-Screen Display
4.2.2 THE USER-LIST MENU (ADMINISTRATOR ONLY)
The administrator can access the User-List Menu by pressing [Ctrl] twice, then
[Alt] + [Tab]. This menu displays the names, timeouts (in minutes), and password
statuses of all system users. (The timeout is the number of minutes a station can
remain inactive before the user is automatically logged out of the ServSwitch Multi
system.)
This menu only appears if you are the system administrator. For descriptions of
the options available in this menu, see Section 4.3.2.
4.2.3 THE USER/ADMINISTRATOR-CONTROLS MENU
You can access this menu (shown as the User-Controls Menu in Figure 4-2) by
pressing the [Ctrl] key twice, then pressing [Alt] + [Tab]. (System administrators
will have to press [Alt] + [Tab] twice, because they have to bypass the User-List
Menu—see Section 4.2.2.) If you are logged in as a user, you will see this menu as
the User-Controls Menu; it will have the four options “Scanning,” “Menu
Activation,” “Switch Alt. User Module,” and “Control Alt. User Module” that are
described in the following subsections. If you are logged on as the system
administrator, you will see the expanded options of the Administrator-Controls
Menu instead (see Section 4.4).
Program Manager
Black Box Control Panel
User Controls
Scanning
Menu Activation
Off
On
Switch Alt. User Module
Control Alt. User Module
F1-help
Enter-switch
F11-more
Figure 4-2. The User-Controls Menu.
29
USER INTERFACE CARD W/ ON-SCREEN DISPLAY FOR SERVSWITCH MULTI™
4.2.3.A Scanning
To activate scanning through the User-Controls Menu (which you can also do
through keyboard commands—see the “Channel Scanning” section of your
ServSwitch Multi manual), first highlight the “Scanning” option. Then use the
space bar to cycle through the available scanning options: “Off,” “By address,” and
“By name.” Press [Enter] to select your desired choice.
4.2.3.B Menu Activation
To enable or disable the activation of the on-screen display system with any of the
normal preprogrammed key sequences ([Ctrl] twice, [Alt] twice, or [Shift] twice),
first highlight the “Menu Activation” option. Then press the space bar to toggle
between “On” (activation enabled) and “Off” (activation disabled). Press [Enter]
to select your desired choice. Be aware that if you disable normal menu activation,
the only way to get back into the on-screen display system is to press the <CM>
Command Mode hotkey sequence (see the “Keystroke Notation” and “Choosing an
Alternate Hotkey” sections in the ServSwitch Multi manual) to bring up the
Command-Line Entry Window (see Section 4.2.4 of this manual); from there
pressing [Alt] + [Tab] will cycle through the other menu screens as normal.
4.2.3.C Switch Alt. User Module
To remotely switch another User Interface Card—which can be a UUIC or
UICD—to a specific channel, take these steps:
1. Highlight the “Switch Alt. User Module” option in the User-Controls Menu
and press [Enter].
2. Enter the chassis address of the remote User Interface Card.
3. If the remote User Interface Card that you want to switch is a UICD, enter the
administrator password for that Card. If the remote module is a UUIC or
local-console module, leave this field blank.
4. Enter the chassis address for the computer channel you want the remote User
Interface Card to switch to.
5. If the remote User Interface Card is a UICD, use the space bar to cycle
through the access options. Select the access you want the remote Card to
have when the computer is selected. If the remote Card is a UUIC or localconsole module, this field is not applicable.
6. Press [Enter] to accept your selections. The remote Card will now switch to
the designated computer channel.
30
CHAPTER 4: Using the On-Screen Display
4.2.3.D Control Alt. User Module
To remotely enter a command for another User Interface Card—which can be a
UUIC or UICD—take these steps:
1. Highlight the “Control Alt. User Module” option in the User-Controls Menu
and press Enter.
2. Enter the chassis address of the remote User Interface Card.
3. If the remote User Interface Card is a UICD, enter the administrator
password for this module. If the remote module is an UUIC or local-console
module, leave this field blank.
4. Enter the command you want the remote User Interface Card to execute.
5. Press [Enter] to accept your selections. The remote User Interface Card will
now process the command just as if it had been entered locally.
31
USER INTERFACE CARD W/ ON-SCREEN DISPLAY FOR SERVSWITCH MULTI™
4.2.4 THE COMMAND-LINE-ENTRY WINDOW
You can access the Command-Line-Entry Window (shown in Figure 4-3) by
pressing the [Ctrl] key twice, then pressing [Alt] + [Tab] twice. (System
administrators will have to press [Alt] + [Tab] three times, because they have to
bypass the User-List Menu—see Section 4.2.2.) You can also access this window by
pressing the <CM> Command Mode hotkey sequence (see the “Keystroke Notation”
and “Choosing an Alternate Hotkey” sections of the ServSwitch Multi manual); in
fact, whenever the Command-Mode sequence is pressed on a computer attached to
a UICD, this window pops up.
Program Manager
Command Line
Enter your command above
Figure 4-3. The Command-Line-Entry Window.
This window features a field where you can enter any ServSwitch Multi keyboard
command; just type in your command (without preceding it with another
Command-Mode sequence) and press [Enter]. Refer to the “Operation” chapter of
your ServSwitch Multi manual for information about all available commands.
32
CHAPTER 4: Using the On-Screen Display
4.3 Administrator Functions in the Channel-List and User-List Menus
(Administrator Only)
Each User Interface Card with On-Screen Display in your ServSwitch Multi system
has to have an administrator and its own set of administrator and user
configurations. However, you can crossload configurations between UICDs in your
system if you want to.
A UICD’s administrator can configure his own profile and those of the other
UICD users with a set of special options in the Channel-List and User-List menus.
These options are described in the following subsections; to perform any of them,
you must be logged on as the administrator. (On a newly installed UICD, or on one
without a defined administrator password, you will automatically logged on as the
administrator.)
4.3.1 CHANNEL-LIST MENU FUNCTIONS
Before taking any of these actions, make sure you configure your own
administrator setup (see Section 4.3.2.A). Once you have, access the Channel-List
Menu by pressing the [Ctrl] key on the shared keyboard twice within one second.
Note that the white bar at the bottom of the menu lists all of the available menu
options; use the [F11] key on the shared keyboard to scroll through them (see
Table 4-2 following Section 4.3.1.D).
4.3.1.A Adding New Computer-Channel Configurations
At the Channel-List Menu, take these steps to configure a new computer channel
in your ServSwitch Multi system:
1. Press [Insert] to add a channel.
2. Enter a name and channel address for this computer.
3. Enter the desired scan-dwell time for this channel (that is, the length of time
the ServSwitch Multi will pause to display the channel while scanning).
4. Enter a value, in seconds, for the channel’s ID-window dwell time. The ID
window displays the name of the current channel on your screen after you
switch channels. The dwell time is the length of time that the ServSwitch
Multi will display the ID window for this channel. If you enter a value of
0 (zero), the ID window will never appear at all. If you enter the maximum
value of 255, the Switch will display the ID window at all times. (You can also
configure other ID-window options, as described in Section 4.3.1.D.)
33
USER INTERFACE CARD W/ ON-SCREEN DISPLAY FOR SERVSWITCH MULTI™
5. If you’re running two video outputs from this computer to dual monitors as
described in Section 2.2.5, highlight “Dual Video” and press the space bar to
enable the Dual Video feature. (If you do this, you’ll also have to designate
which User Interface Card the secondary monitor is attached to—see
Section 4.4.3.H.) Pressing the space bar again disables Dual Video.
6. If the computer whose channel you’re configuring is attached to a CPU
Interface Card installed in a ServSwitch Multi chassis, leave “Extended Type”
set to “Standard.” But if the computer is attached to a ServSwitch Multi Z8
(KV158A) that’s cascaded from a Multi chassis, highlight “Extended Type”
and press the space bar to change to “Cascaded.” Then highlight “Extended
Address” and enter the channel-letter address (“A” to “H”) of the Z8 port that
the computer is attached to.
This procedure allows you to control the computers on cascaded Z8s as if
they were directly attached to a ServSwitch Multi chassis. For more
information about cascading Z8s, refer to the “ServSwitch Multi Z8” chapter
in your ServSwitch Multi manual.
7. Press [Enter] to save the settings for the new channel or [Esc] to abort.
4.3.1.B Editing Computer-Channel Configurations
At the Channel-List Menu, take these steps to reconfigure an existing computer
channel:
1. Highlight the channel you want to edit. To quickly edit the name and address
only, press [F4]. To change the settings of any other options, press [F2]. (The
options you can edit are the same as those whose initial values you can set by
following the steps in Section 4.3.1.A.)
2. Make your desired changes to the channel’s configuration, then press [Enter]
to save the changes or [Esc] to abort them.
4.3.1.C Deleting Computer-Channel Configurations
At the Channel-List Menu, take these steps to delete a computer-channel
configuration:
1. Highlight the channel you want to delete and press the [Del] key.
2. Press [Enter] to confirm the deletion or [Esc] to abort it.
34
CHAPTER 4: Using the On-Screen Display
4.3.1.D Customizing the ID Window
The ID window displays the name of the currently selected channel on your screen
after you switch channels. Starting from the Channel-List Menu, you can adjust the
colors, size, and position of the ID window independently for each channel as
described below. To adjust the dwell time of a channel’s ID window (how long it
stays on screen), add a new configuration for that channel or edit the channel’s
existing configuration, as described in Sections 4.3.1.A and 4.3.1.B.
1. Highlight the desired channel.
2. Press [F3].
3. Adjust the ID window using these keys:
• Use the [+] and [–] keys on the shared keyboard to set window width;
• Use the spacebar to change text size;
• Use the [PgUp] (page up) key to set background color;
• Use the [PgDn] (page down) key to set text color;
• Use the [↑], [↓], [←], and [→] (arrow) keys to set window position.
If you’re using the main-keyboard arrow keys, leave [Shift] unpressed
while you press the arrow keys to move the window in large increments, or
hold down [Shift] while you press the arrow keys to move the window in
smaller increments.
If you’re using the keypad keys as arrow keys, leave Num Lock OFF and
[Shift] unpressed while you press the keypad keys to move the window in
large increments, or turn Num Lock ON and hold down [Shift] while you
press the arrow keys to move the window in smaller increments.
When you’re finished, press [Enter] to save your changes or [Esc] (escape) to
abort them.
35
USER INTERFACE CARD W/ ON-SCREEN DISPLAY FOR SERVSWITCH MULTI™
Table 4-2. Administrator options available at the Channel-List Menu.
36
Press This Key
Sequence...
...To Do This
[F1]
Get context-sensitive help.
[F2]
Bring up the channel-setup menu, where you can
configure the selected channel’s name, address, scan
dwell time, ID-window dwell time, and standard or Z8
cascaded status.
[F3]
Configure the on-screen ID window:
Use the [+] and [–] keys on the shared keyboard to set
window width;
Use the spacebar to change text size;
Use the [PgUp] (page up) key to set background color;
Use the [PgDn] (page down) key to set text color;
Use the [↑], [↓], [←], and [→] (arrow) keys to set
window position (see Section 4.3.1.D);
Press [Enter] to save your completed configuration.
[F4]
Quickly edit the name or address of the selected
channel.
[F10]
Log out of the ServSwitch Multi system. The user-login
screen will appear; you must log back in to the system
to continue operation.
[F11]
See more options.
[Insert]
Add a new channel to the menu.
[Delete]
Remove the selected channel from the menu.
[Enter]
Switch to the highlighted channel.
[Alt] + [Enter]
Switch to the highlighted channel in privacy mode. For
more information on privacy mode, refer to the “Privacy
Mode” section of your ServSwitch Multi manual.
[Alt] + [Tab]
Cycle through the available menus.
CHAPTER 4: Using the On-Screen Display
4.3.2 USER-LIST MENU FUNCTIONS
To perform any of these functions, first access the Channel-List Menu by pressing
the [Ctrl] key on the shared keyboard twice within one second, then press [Alt] +
[Tab] to reach the User-List Menu. Note that the white bar at the bottom of the
menu lists all of the available menu options; use the [F11] key on the shared
keyboard to scroll through them (see Table 4-3 at the end of this section).
4.3.2.A Administrator Setup
At the User-List Menu, take these steps to complete the administrator setup:
1. Press [F5] for administrator setup.
2. Enter your desired administrator password and timeout in minutes. If a
password has previously been set, you can alter individual characters in the
Password and Confirm Password fields by moving the cursor to the characters
you want to change before typing anything. But if the first character you type
in either field is something other than a cursor-movement (arrow) character,
the existing password in that field will be erased.
The timeout determines how many minutes of inactivity can elapse before
you are automatically logged out. “60” (one hour) is the maximum timeout
setting; to disable the timeout so that you can be logged on continuously,
enter “0”.
3. Press [Enter] to save your administrator-setup settings or [Esc] to abort.
4.3.2.B Adding New User Profiles
At the User-List Menu, take these steps to add a user profile to your ServSwitch
Multi system:
1. Press [Insert] to add a new user.
2. Enter the new user’s name, timeout in minutes, and (if desired) password.
The timeout determines how many minutes of inactivity can elapse before the
user is automatically logged out. “60” (one hour) is the maximum timeout
setting; to disable the timeout so that the user can be logged on continuously,
enter “0”.
3. Press [Enter] to save the user profile or [Esc] to abort.
37
USER INTERFACE CARD W/ ON-SCREEN DISPLAY FOR SERVSWITCH MULTI™
4.3.2.C Editing User Profiles
At the User-List Menu, take these steps to reconfigure an existing user profile:
1. Highlight the user profile you want to edit. To quickly edit the name and
address only, press [F4]. To change the settings of any other options, press
[F2].
2. Make your desired changes to the user profile, then press [Enter] to save the
changes or [Esc] to abort them.
4.3.2.D Deleting User Profiles
At the User-List Menu, take these steps to delete a user profile:
1. Highlight the user profile you want to delete and press the [Del] key.
2. Press [Enter] to confirm the deletion or [Esc] to abort it.
4.3.2.E Setting Users’ Access Privileges
At the User-List Menu, take these steps to configure access privileges for each user:
1. Highlight the user for whom you want to configure access.
2. Press [F3] to bring up the user-access options.
3. Highlight the first listed computer channel.
4. Use the spacebar to cycle through the available choices:
• The selected user has no access (blank);
• The selected user has video access only (“V”);
• The selected user has video and keyboard/mouse access (“V K”); or
• The selected user has full access (“V K P”).
These changes to user access take effect instantly, even if you press [Esc] to
exit the menu afterward.
5. Repeat steps 3 and 4 for each attached computer.
6. Press [Enter] or [Esc] to return to the User-List Menu.
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CHAPTER 4: Using the On-Screen Display
Table 4-3. Administrator options available at the User-List Menu.
Press This Key
Sequence...
...To Do This
[F1]
Get context-sensitive help.
[F2]
Bring up the user-setup window, where you can
configure the selected user’s name, timeout in
minutes, and (if desired) password.
[F3]
Configure the selected user’s access privileges to each
listed server. Use the spacebar to scroll through the
available choices:
Blank stands for no privileges;
“V” stands for video (viewing) privileges only;
“K” stands for keyboard and mouse privileges;
“P” stands for full privileges.
[F4]
Quickly edit the name of the selected user.
[F5]
Set the administrator password and timeout.
[F10]
Log out of the ServSwitch Multi system. The user-login
screen will appear. You will have to log back in to the
system to continue operation.
[F11]
See more options.
[Insert]
Add a new user profile to the menu.
[Delete]
Remove the selected user profile from the menu.
[Alt] + [Tab]
Cycle through the available menus.
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USER INTERFACE CARD W/ ON-SCREEN DISPLAY FOR SERVSWITCH MULTI™
4.4 Administrator Controls (Administrator Only)
System administrators can access the Administrator-Controls Menu (shown in
Figure 4-4) by pressing the [Ctrl] key twice, then pressing [Alt] + [Tab] twice.
(Regular users will see this as the User-Controls Menu—see Section 4.2.3.) In
addition to the “Scanning,” “Menu Activation,” “Switch Alt. User Module,” and
“Control Alt. User Module” options that are also available in the User-Controls
Menu (again, see Section 4.2.3), administrators have the control options described
in the following subsections.
Program Manager
Black Box Control Panel
Administrator Controls
Scanning
Broadcasting
Confirm Deletes
Menu Activation
Off
Off
On
On
Switch Alt. User Module
Control Alt. User Module
System Configuration
Configuration Control
F1-help
Enter-switch
F11-more
Figure 4-4. The Administrator-Controls Menu.
4.4.1 BROADCAST (ENABLE/DISABLE BROADCAST MODE)
Highlight “Broadcast” in the Administrator-Controls Menu and press the space bar
to toggle Broadcast Mode on or off. For information about Broadcast Mode, see
the “Broadcast Mode” section of your ServSwitch Multi manual.
4.4.2 CONFIRM DELETES (ENABLE/DISABLE DELETE CONFIRMATION)
Use this option to specify whether users must confirm the deletion of a channel or
user before the command is processed. Highlight “Confirm Deletes” in the
Administrator-Controls Menu and press the space bar to toggle this option on or
off.
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CHAPTER 4: Using the On-Screen Display
4.4.3 SYSTEM CONFIGURATION (CONFIGURE SYSTEM FUNCTIONS)
Select this option in the Administrator-Controls Menu in order to configure a
variety of system functions, as described in the following subsections. The first four
of these functions are on the first page of the System Configuration menu; the next
four are on the second page; and “Keyboard Layout” is by itself on the last page.
Press [PgDn] (page down) and [PgUp] (page up) to move between the menu
pages.
4.4.3.A Chassis Number
If you don’t have an Expansion Transmit Card (KV1601C or KV1603C) in the
ServSwitch Multi that the UICD is installed in, you can use this option to set a
unique chassis address for the Switch. Chassis addresses are numeric, and may be
any value between 1 and 254. Unit addresses of “0” and “255” are reserved.
If you already have a chassis number assigned to this Switch, leave the value in
this field at “0”. This doesn’t mean that the chassis address is “0”; it just means that
the UICD won’t try to give the unit a chassis number itself.
4.4.3.B Command Key Sequence
Highlight this option and use the space bar to cycle through the available hotkey
sequences for bringing up the Command-Line-Entry Menu. Choose from:
• [Num Lock] + keypad [–] (minus)
• [Num Lock] + keypad [*] (asterisk)
• [Num Lock] + keypad [+] (plus)
• [Num Lock] + keypad [/] (slash)
• [Ctrl] + [~] (tilde)
4.4.3.C Menu Activation Key Sequence
Highlight this option and use the space bar to cycle through the available hotkey
sequences for activating the on-screen display system. You can choose [Ctrl], [Ctrl]
(press and release [Ctrl] twice in succession); [Alt], [Alt]; or [Shift], [Shift].
4.4.3.D Remote Commands
Highlight this option and use the space bar to either enable or disable your
UICD’s ability to accept remote commands from other UICDs. For more
information on remote commands, see Sections 4.2.3.C and 4.2.3.D.
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USER INTERFACE CARD W/ ON-SCREEN DISPLAY FOR SERVSWITCH MULTI™
4.4.3.E Remap Windows Keys
This option determines whether the UICD will remap the Alt and Windows® Start
keys on a 104/105-key PC keyboard when a Macintosh computer is selected (see
the “Multiplatform Keyboard Mapping” section of your ServSwitch Multi manual).
Normally the PC’s Alt keys function as the Mac Option (Alt) keys, and the PC’s
Windows Start keys function as the Mac  (Command) key. But the arrangement
of the PC Alt and Start keys is the reverse of the Mac Option and Command keys,
so, if you’re used to the Mac layout, you can highlight this option and press the
space bar to enable remapping of the PC keys so that PC Alt = Mac Command and
PC Start = Mac Option. Press the space bar again to disable remapping.
This remapping option is intended for newer 104/105-key keyboards that have
the Windows keys. Older 101/102-key keyboards that don’t include these keys
should use the DIP-switch translation option instead. (See the “Setting the
Keyboard Translation” section of your ServSwitch Multi manual. Unlike the DIPswitch function, this option involves the console rather than the computer, is not
affected by Scroll Lock, and operates only when a Mac is selected rather than
continually.) Do not activate both types of remapping at the same time.
4.4.3.F Standalone RSP
This option is not supported at this time.
4.4.3.G Follow/Swap Feature Status
Highlight this option and use the space bar to start Follow Mode or Swap Mode or
to quit either process. If you are starting Follow or Swap Mode, you’ll also have to
enter the user address you are following or swapping with. For more information
on Follow Mode or Swap Mode, see the “Follow Mode” or “Swap Mode” section of
your ServSwitch Multi manual.
4.4.3.H Dual Monitor Support Card Address
If your ServSwitch Multi system is configured for dual-monitor support (see
Sections 2.2.5 and 4.3.1.A), use this option to specify the address of the Universal
User Interface Card (UUIC) that the second monitor is attached to. If this field is
left blank, dual-monitor support will still be disabled even if the “Dual Video”
option in the source computer’s channel configuration (see Section 4.3.1.A) is
enabled.
4.4.3.I Keyboard Layout
By default, the UICD assumes that the attached keyboard uses the United States
“keyboard layout” (keyboard language). Alternatively, you can set the UICD to
recognize a keyboard using any of these alternate layouts: United Kingdom,
Switzerland, Sweden, Spain, Portugal, Norway, Netherlands, Italy, Greece,
Germany, France, Finland, or Denmark. Just highlight this option and use the
space bar to advance through the available options until you reach the best match.
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CHAPTER 4: Using the On-Screen Display
4.4.4 CONFIGURATION CONTROL (TRANSFER CONFIGURATION SETTINGS)
Take these steps to send the configuration settings from the User Interface Card
with On-Screen Display that you’re working at to another UICD elsewhere in your
ServSwitch Multi system, or to receive the configuration settings from another
UICD (use the [Tab] or arrow keys to move through the fields):
1. At the Administrator-Controls Menu, highlight “Configuration Control” and
press [Enter].
2. Use the spacebar to cycle through the available configuration-port options.
Select “Internal.”
3. Enter the port address of the remote UICD. Be sure to include the unit
address and port letter (“3H,” for example).
4. Use the spacebar to toggle to the desired setting in the “Direction of
Transfer” field. If you are sending configuration settings from your UICD to
the remote UICD, select “Send.” If you are receiving configuration settings
from the remote UICD, select “Recv.”
5. Enter the administration password for the remote UICD.
6. Highlight the Begin Configuration field and press [Enter]. The remote UICD
will display a message stating that a transfer is in progress. When the transfer
is complete, the UICD that received the configuration will restart itself; this
will blank the attached monitor’s screen for several seconds.
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USER INTERFACE CARD W/ ON-SCREEN DISPLAY FOR SERVSWITCH MULTI™
4.5 Using the On-Screen Display with a Non-Multisync Monitor
The normal default synchronization for the UICD’s on-screen display is PC-type
separate horizontal and vertical (H/V) sync. When you select a Sun, Mac, or other
computer that uses some other kind of sync, and that computer’s CPU Interface
Card is set to pass the video through unaltered, the UICD will output the on-screen
display with sync that matches that of the selected computer’s video.
All of this works fine when your monitor is a multisync type. But when your
monitor uses a particular fixed type of synchronization, especially if it’s a type of
sync other than H/V, the display (in its factory-default setting) will not appear on
screen properly when there’s no computer video to lock onto (when, for example,
the selected computer is off or is not outputting video for whatever other reason).
For the UICD to work properly with such a non-multisync monitor, you need to
change the UICD’s default synchronization. To do this, take these steps:
1. Send the menu-activation hotkey sequence (which is [Ctrl] twice in
succession, unless you’ve changed it—see Section 4.4.3.C) to trigger the onscreen display (even if you can’t see it). If you’ve disabled menu activation
(see Section 4.2.3.B), send the Command-Mode hotkey sequence to bring up
the Command-Line-Entry Window (see Section 4.2.4).
2. Press the four keys [Ctrl] + [Alt] + [Shift] + [M] simultaneously.
3. The UICD will begin cycling through various types of synchronizations. It will
switch to a different sync type approximately every ten seconds. When it gets
to one that your monitor can display, press [Enter] to have the UICD save
that sync type in NVRAM as its default. If you want to quit the process without
selecting a new synchronization, press [Esc]; the Card will continue using
whatever type of sync it was using before.
Also press [Esc] to terminate the process if, after two minutes, the UICD
doesn’t find a matching sync option. If this proves to be the case with your
monitor (which should virtually never happen), you will have to use a
different monitor.
If you swap in another non-multisync monitor later, just repeat this process to
adjust the synchronization again.
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CHAPTER 5: Troubleshooting
5. Troubleshooting
5.1 Calling Black Box
If you determine that your User Interface Card with On-Screen Display or your
ServSwitch Multi is malfunctioning, do not attempt to alter or repair it. It contains no
user-serviceable parts. Contact Black Box Technical Support at 724-746-5500.
Before you do, make a record of the history of the problem. We will be able to
provide more efficient and accurate assistance if you have a complete description,
including:
• the nature and duration of the problem;
• when the problem occurs;
• the components involved in the problem—that is, what types of computers,
what type of keyboard, brand of mouse, make and model of monitor, etc.;
• any particular application that, when used, appears to create the problem or
make it worse; and
• the results of any testing you’ve already done.
Filling out a copy of the report in the “Problem Report” appendix in your
ServSwitch Multi manual should provide most of the information we need to get
started.
5.2 Shipping and Packaging
If you need to transport or ship your User Interface Card with On-Screen Display
or your ServSwitch Multi:
• Package it carefully. We recommend that you use the original container.
• Before you ship the unit back to Black Box for repair or return, contact us to
get a Return Materials Authorization (RMA) number.
45
NOTES
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