Comtrol PRO, RTS, Serial Hub DeviceMaster Installation and Configuration Guide
Below you will find brief information for DeviceMaster PRO, DeviceMaster RTS, DeviceMaster Serial Hub. The DeviceMaster PRO, DeviceMaster RTS, DeviceMaster Serial Hub are serial device servers that connect serial devices to a network over TCP/IP. The DeviceMaster PRO, DeviceMaster RTS, DeviceMaster Serial Hub can be used to connect serial devices to a computer, or to connect multiple serial devices to each other. These devices support a variety of serial protocols including RS-232, RS-422, and RS-485. Once configured these servers are capable of acting as a bridge between legacy serial devices to modern communications networks.
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Installation and Configuration Guide
Trademark Notices
Comtrol, NS-Link, and DeviceMaster are trademarks of Comtrol Corporation.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
HyperTerminal is a registered trademark of Hilgraeve, Inc.
Portions of SocketServer are copyrighted by GoAhead Software, Inc. Copyright © 2001. GoAhead Software, Inc. All
Rights Reserved.
Other product names mentioned herein may be trademarks and/or registered trademarks of their respective owners.
Second Edition, August 14, 2009
Copyright © 2001 - 2009. Comtrol Corporation.
All Rights Reserved.
Comtrol Corporation makes no representations or warranties with regard to the contents of this document or to the suitability of the Comtrol product for any particular purpose. Specifications subject to change without notice. Some software or features may not be available at the time of publication. Contact your reseller for current product information.
Document Number: 2000506 Rev. B
Replaces
: 2000334, 2000337, and 2000340
Table of Contents
Introduction........................................................................................................................................................ 7
Hardware Installation ...................................................................................................................................13
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Table of Contents - iii
Table of Contents
Initial Configuration.......................................................................................................................................33
Device Driver Installation ............................................................................................................................39
Secure COM Port Set Up.................................................................................................................................45
Socket Port Configuration ............................................................................................................................49
Connecting Serial Devices ............................................................................................................................53
iv - Table of Contents
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Table of Contents
Managing the DeviceMaster.........................................................................................................................67
RedBoot Procedures.......................................................................................................................................75
Hardware Specifications...............................................................................................................................85
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Table of Contents - v
Table of Contents
Troubleshooting and Technical Support.................................................................................................97
Index................................................................................................................................................................. 103
vi - Table of Contents
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Introduction
This section provides an installation and configuration overview for the DeviceMaster platform:
• DeviceMaster PRO
• DeviceMaster RTS
• DeviceMaster Serial Hub
In addition, it provides links to download the latest files for the DeviceMaster installation.
Optionally, you can use the Software and Documentation CD to install the DeviceMaster.
Installation and Configuration Overview
NS-Link COM Port
Driver Installation
Step 1: Hardware
Installation
Step 2: Install
PortVision Plus
Step 3: Program the
DeviceMaster IP
Address
Step 4: Install NS-Link
Device Driver for
Windows
There are four basic installations depending on your requirements. You can use the appropriate overview to install and configure the DeviceMaster for your environment.
• NS-Link COM port device driver
• Secure COM port redirector
• NS-Link tty port device driver
• TCP/IP socket port
Use the following steps, which are discussed in detail in the subsequent sections, to install and configure the DeviceMaster to run the NS-Link device driver for Windows operating systems.
•
•
Step 2: Install PortVision Plus
•
Step 3: Program the DeviceMaster IP Address
•
Step 4: Install NS-Link Device Driver for Windows on Page 7
•
Step 5: Configure NS-Link Port Properties Page on Page 8
•
Step 6: Configure Socket Ports on Page 8
•
Step 7: Serial Device Connection on Page 8
Power up the DeviceMaster. Technical Support suggests installing one DeviceMaster at a
time to avoid configuration problems. Refer to Hardware Installation on Page 13 for
detailed installation procedures for your DeviceMaster model.
Comtrol recommends connecting the DeviceMaster to a PC or laptop running Windows®
2000/XP/2003/Vista so that you can install PortVision Plus for easy IP address
configuration. See PortVision Plus Requirements on Page 33 and use then refer to
Installing PortVision Plus on Page 33 to install PortVision Plus.
See
Configuring the Network Settings on Page 34
for detailed configuration procedures.
See Windows Installation on Page 39 for an installation overview of the NS-Link driver for
each Windows operating system.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Introduction - 7
Step 5: Configure NS-Link Port Properties Page
Step 5: Configure NS-
Link Port Properties
Page
Step 6: Configure
Socket Ports
Step 7: Serial Device
Connection
Secure COM Port
Redirector Installation
Overview
Step 1: Hardware
Installation
Step 2: Install
PortVision Plus
Configuring the NS-Link Driver for Windows on Page 43 provides and overview of COM
port configuration and
Configuring COM Port Properties for Windows on Page 44
provides DeviceMaster device configuration information.
Optionally, you may need to configure one or more ports for socket mode. See
Configuration on Page 49 for information about configuring socket ports using the Server
Configuration web page.
Connect the serial devices to the DeviceMaster. Refer to Connecting Serial Devices on Page
53 for cabling and connector information.
Use the following steps, which are discussed in detail in the subsequent sections, to install and configure the secure COM port redirector for the DeviceMaster.
•
•
Step 2: Install PortVision Plus
•
Step 3: Program the DeviceMaster IP Address
•
•
Step 5: Configure SocketServer
•
Step 6: Install the Port Redirector
•
Step 7: Add and Configure the COM Port
•
Step 8: Serial Device Connection
Power up the DeviceMaster. Technical Support suggests installing one DeviceMaster at a
time to avoid configuration problems. Refer to Hardware Installation on Page 13 for
detailed installation procedures for your DeviceMaster model.
Comtrol recommends connecting the DeviceMaster to a PC or laptop running Windows®
2000/XP/2003/Vista so that you can install PortVision Plus for easy IP address
configuration. See PortVision Plus Requirements on Page 33 and use then refer to
Installing PortVision Plus on Page 33 to install PortVision Plus.
See
Configuring the Network Settings on Page 34
for procedures on IP address configuration procedures.
Step 3: Program the
DeviceMaster IP
Address
Step 4: Update
SocketServer
Step 5: Configure
SocketServer
Step 6: Install the Port
Redirector
Step 7: Add and
Configure the COM Port
Step 8: Serial Device
Connection
If necessary, update SocketServer. You can use
Checking the SocketServer Version on Page
and then refer to Locating Software and Documentation on Page 10 to locate the latest
version on the web site. See
Uploading SocketServer on Page 37
if you need to update
SocketServer.
Configure the serial port characteristics and enable the security feature in the
SocketServer. Refer to Configuring Serial Ports and Enabling Security on Page 45
for detailed set-up procedures.
Refer to
Installing the Secure COM Port Redirector on Page 47
for installation procedures.
Refer to Configuring Secure Redirector COM Ports on Page 48
to complete the set up of the secure COM port redirector.
Connect the serial devices to the DeviceMaster. Refer to Connecting Serial Devices on Page
53 for cabling and connector information.
8 - Introduction
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
NS-Link tty Port Installation Overview
NS-Link tty Port
Installation Overview
Step 1: Hardware
Installation
Step 2: Install
PortVision Plus
Step 3: Program the
DeviceMaster IP
Address
Step 4: Install the NS-
Link Device Driver for
Linux
Step 5: Configure
Socket Ports
Step 6: Serial Device
Connection
TCP/IP Socket Port
Installation Overview
Step 1: Hardware
Installation
Step 2: Install
PortVision Plus
Step 3: Program the
DeviceMaster IP
Address
Use the following steps, which are discussed in detail in the subsequent sections, to install and configure the DeviceMaster to run the NS-Link device driver for Linux operating systems.
•
•
Step 2: Install PortVision Plus
•
Step 3: Program the DeviceMaster IP Address
•
Step 4: Install the NS-Link Device Driver for Linux
•
Step 5: Configure Socket Ports
•
Step 6: Serial Device Connection
Power up the DeviceMaster. Technical Support suggests installing one DeviceMaster at a
time to avoid configuration problems. Refer to Hardware Installation on Page 13 for
detailed installation procedures for your DeviceMaster model.
Comtrol recommends connecting the DeviceMaster to a PC or laptop running Windows
2000/XP/2003/Vista so that you can install PortVision Plus for easy IP address
configuration. See PortVision Plus Requirements on Page 33 and use then refer to
Installing PortVision Plus on Page 33 to install PortVision Plus.
®
See
Configuring the Network Settings on Page 34
for procedures on IP address configuration procedures.
Locate and unpackage the driver assembly. Refer to the readme file packaged with the
Linux driver assembly for driver installation and configuration procedures for the tty port.
Optionally, you may need to configure one or more ports for socket mode. See
Configuration on Page 49 for information about configuring socket ports using the
Server
Configuration
web page.
Connect the serial devices to the DeviceMaster. Refer to Connecting Serial Devices on Page
53 for cabling and connector information.
Use the following steps, which are discussed in detail in the subsequent sections, to configure DeviceMaster socket ports.
•
•
Step 2: Install PortVision Plus
•
Step 3: Program the DeviceMaster IP Address
•
Step 4: Update SocketServer on Page 10
•
Step 5: Configure the Socket Ports on Page 10
•
Step 6: Serial Device Connection on Page 10
Power up the DeviceMaster. Technical Support suggests installing one DeviceMaster at a
time to avoid configuration problems. Refer to Hardware Installation on Page 13 for
detailed installation procedures for your DeviceMaster model.
Comtrol recommends connecting the DeviceMaster to a PC or laptop running Windows
2000/XP/2003/Vista so that you can install PortVision Plus for easy IP address
configuration. See PortVision Plus Requirements on Page 33 and use then refer to
Installing PortVision Plus on Page 33 to install PortVision Plus.
®
See
Configuring the Network Settings on Page 34
for procedures on IP address configuration procedures.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Introduction - 9
Step 4: Update SocketServer
Step 4: Update
SocketServer
Step 5: Configure the
Socket Ports
Step 6: Serial Device
Connection
If necessary, update SocketServer. You can use
Checking the SocketServer Version on Page
and then refer to Locating Software and Documentation on Page 10 to locate the latest
version on the web site. See
Uploading SocketServer on Page 37
if you need to update
SocketServer.
Configure the serial socket ports using the PortVision Plus property pages or enter the IP address in a web browser and use the SocketServer web pages.
Connect the serial devices to the DeviceMaster. Refer to Connecting Serial Devices on Page
53 for cabling and connector information.
Locating Software and Documentation
You can access the appropriate software assembly, PortVision Plus, and the
DeviceMaster
documentation from the CD shipped with the DeviceMaster. Optionally, if you know what you need for your installation, you can download the latest files using these internet links.
If you are not sure what files are required for your installation, each installation and configuration overview also provides links to the required files in this
Guide.
Software
PortVision Plus
SocketServer
Bootloader
Operating Systems
Windows 2000 (32-bit)
Windows XP (32/64-bit)
Windows Server 2003 (32/64-bit)
Windows Vista (32-bit)
The firmware that comes preinstalled on your DeviceMaster platform, which provides an interface to TCP/IP socket mode configuration and services.
The operating system that runs on the DeviceMaster hardware during the power on phase, which then loads SocketServer.
Web
NS-Link Device Drivers and Installation Documentation
Windows 2000 (32-bit)
Windows XP (32/64-bit)
Windows Server 2003 (32/64-bit)
Windows Vista (32/64-bit)
Device driver (COM ports)
NS-Link
User Guide for
Windows
Linux (32/64-bit) Device driver (tty ports)
Secure COM Port Redirector
Windows 2000 (32-bit)
Windows XP (32/64-bit)
Windows Server 2003 (32/64-bit)
Windows Vista (32/64-bit)
Secure COM port redirector
10 - Introduction
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Developer’s Kit
Developer’s Kit
Installation Document (this guide)
DeviceMaster Installation and Configuration Guide
Port Testing and Monitoring Applications
Windows 2000 (32-bit)
Windows XP (32/64-bit)
Windows Server 2003 (32/64-bit)
Windows Vista (32-bit)
Comtrol Utilities
(Test Terminal and Port
Monitor)†
Linux (32-bit) LCOM
† Test Terminal and Port Monitor are included in PortVision Plus.
In addition to the standard capabilities of the DeviceMaster they are also a fullyprogrammable, embedded computing, platform.
If you are interested in writing your own applications for the DeviceMaster or would like information on how to obtain the Comtrol DeviceMaster Developer's Kit, see http:// www.comtrol.com/products/family/dmrtsdk or please contact your Comtrol sales representative.
Note:
The DeviceMaster PRO is shipped with the Developer’s Kit. The DeviceMaster RTS supports the Developer’s Kit. The DeviceMaster Serial Hub is not supported in the
Developer’s Kit.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Introduction - 11
Developer’s Kit
12 - Introduction
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Hardware Installation
Installation Overview
Default Network Settings
IP address:
192.168.250.250
Subnet mask:
255.255.0.0
Gateway address:
192.168.250.1
The DeviceMaster enables communications with serial devices over an Ethernet network.
The DeviceMaster provides for remote management, configuration, and connectivity through its 10/100BASE–T Ethernet connection.
Use the links below to locate installation procedures for the following models:
DeviceMaster PRO
DB9 serial ports with dual
Ethernet†† ports
RJ45 serial ports with dual
Ethernet†† ports
8†
16
4-Port and 8-Port Models on Page 24
16-Port (DeviceMaster PRO) on Page 28
DeviceMaster RTS
DB9 serial port with a single
Ethernet port
Embedded system
Screw terminal serial ports
1
1
2‡
1-Port - Enclosed Models on Page 14
1-Port - Embedded Model on Page 16
2-Port (Serial Terminal) 1E/2E Models on Page
2-Port (DB9) 1E/2E Models on Page 22
DB9 serial ports
DB9 serial ports with dual
Ethernet†† ports
RJ45 serial ports with dual
Ethernet†† ports
RJ45 serial ports with a single
Ethernet port
2‡
4† or
8†
16
16 or
32
4-Port and 8-Port Models on Page 24
16-Port (DeviceMaster RTS - External Power
16/32-Port Rack Mount Models (Internal Power
DeviceMaster Serial Hub
DB9 serial ports with dual
Ethernet†† ports
DB9 serial ports with a single
Ethernet port
8
16
4-Port and 8-Port Models on Page 24
16/32-Port Rack Mount Models (Internal Power
† The DeviceMaster RTS 4 and 8-port models may also include DB9 to RJ45 adapters.
†† One of the Ethernet ports on the DeviceMaster is a built-in downstream port for daisy-chaining DeviceMaster systems or other network-ready devices.
‡ Either Ethernet port on the DeviceMaster RTS 2-port 2E model can be used for daisychaining DeviceMaster systems or other network-ready devices.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Hardware Installation - 13
1-Port - Enclosed Models
1-Port - Enclosed Models
Use the following procedure to install the DeviceMaster 1-Port.
1. Record the MAC address and serial number of the DeviceMaster on the customer service label provided.
You may need the MAC address during driver configuration. The MAC address (starts with
00 C0 4E
) and serial number are located on a label on the DeviceMaster.
Note:
Do not connect multiple units until you have changed the default IP address, see
Initial Configuration on Page 33
.
2. Place the 1-Port on a stable surface and skip to Step 3
or optionally mount the
DeviceMaster using the mounting flanges or DIN rail adapters.
a. Pick up the DeviceMaster so that the front of the device is facing you.
b. Pick up a DIN rail clip. (The three tines should be on top and the
M4
label should face you.) c. Slide the DIN rail clip behind the DeviceMaster and line it up with one of the screw holes on the DeviceMaster.
M4
DIN Rail
Clip d. Insert the
M4
screw into the hole and tighten with a Phillips screwdriver.
e. Repeat
Steps b through d with the second DIN rail clip. Make
sure the screws on both DIN rail clips line up.
Side View
Note:
If you need to remove the DeviceMaster from the DIN rail, exert pressure on the backside of the tabs at the bottom of both DIN rail clips.
f.
Attach the DeviceMaster to the DIN rail.
Press here
DeviceMaster
Caution
Front View
3. Connect the DeviceMaster port labeled
10/100 ETHERNET
to the same Ethernet network segment as the host PC using a standard network cable.
If you plan on using the NS-Link device driver, make sure that you do not connect
RS-422/485 devices until the appropriate port interface type has been configured in the driver. The NS-Link default port setting is RS-232.
4. Apply power to the DeviceMaster using the appropriate procedure for your power supply.
Note:
The supported input voltage (5VDC or 5-30VDC) is printed on the DeviceMaster.
5VDC Power Supply (Barrel Connector)
• Connect the 5VDC power supply to the DeviceMaster and to a power outlet.
• Go to
Step 5 to verify that the DeviceMaster is functioning properly.
14 - Hardware Installation
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
1-Port - Enclosed Models
Caution
5-30VDC with Screw Terminal Power Connector
Use the following procedure power on this model.
Observe proper ESD techniques when connecting and disconnecting the
DeviceMaster.
• Insert the earth ground wire into the earth ground screw terminal.
• Insert the DC positive wire into the positive screw terminal and the DC return wire into the return screw terminal.
Screw Terminal Power Connector
Earth Gnd
Return
If you purchased the Comtrol power supply
(separately), the wires are identified below:
Red = 5-30VDC positive
Positive
White = 5-30VDC return
Black = earth ground
5-30VDC
-
+
Wire gauge:
AWG 12-22
If you did not purchase a power supply from
Comtrol for the DeviceMaster, see
for power requirements.
• Use a small flat head screw to lock the wires into place.
• Verify that each wire has been tightened securely.
• Plug the screw terminal power connector into the
DeviceMaster.
Note:
Align the plug properly. The scalloped side of the screw terminal power connector should be aligned with the scalloped side of the power jack on the unit.
• Connect the power supply to a power source.
• Go to
to verify that the DeviceMaster is functioning properly.
5. Verify that the
Status
LED has completed the boot cycle and network connection for the DeviceMaster is functioning properly using the table below.
1-Port Enclosed LED Descriptions
Status
The amber
Status
LED on the device is lit, indicating you have power and it has completed the boot cycle.
Note:
The
Status
LED flashes while booting and it takes approximately 15 seconds for the Bootloader to complete the cycle.
When the
Bootloader completes the cycle, the LED has a solid, steady light that blinks approximately every 10 seconds
.
Link/Act
If the red
Link/Act
LED is lit, it indicates a working Ethernet connection.
Duplex
If the red
Duplex
LED is lit, it indicates full-duplex activity.
100
If the red
100
LED is lit, it indicates a working 100 MB Ethernet connection (100 MB network, only). If the LED is not lit, it indicates a 10
MB Ethernet connection.
Note:
For additional LED information, go to the
Status
6. Go to
Initial Configuration on Page 33 for default network settings and how to
configure the DeviceMaster for use.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Hardware Installation - 15
1-Port - Embedded Model
1-Port - Embedded Model
Installing the DeviceMaster 1-Port Embedded system follows these basic steps:
• Building the serial ribbon cable (below).
•
Mounting the Embedded on Page 17 and installing light pipes.
•
Attaching the Network and Serial Cables on Page 18 .
•
Connecting the Power and Verifying Installation on Page 18
.
Observe proper ESD techniques when handling the DeviceMaster.
Caution
Building the Serial
Ribbon Cable
Use the following information to build a DB9 serial ribbon cable to connect to the
DeviceMaster 1-Port Embedded IDC10 connector (
J3
).
10-Pin
Socket
9 10
Ribbon Cable
Pin 5
Pin 9
DB9
Male
1 2
J3
Pin 1
Pin 6
J3 Header RS-232 RS-422 RS-485
9
10
7
8
5
6
3
4
1
2
CD
DSR
RxD
RTS
TxD
CTS
DTR
RI
GND
Not used Not used
Not used Not used
RxD-
TxD+
TxD-
RxD+
TRX+
TRX-
Not used
Not used Not used
Not used Not used
Not used Not used
Not connected
Not used
16 - Hardware Installation
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Mounting the
Embedded
Caution
Mounting the Embedded
Use the following procedure to mount the DeviceMaster 1-Port Embedded with the 5-
30VDC power supply.
Observe proper ESD techniques when handling the DeviceMaster.
1. Carefully remove the DeviceMaster from the anti-static bag, following standard electrostatic device handling procedures.
Note:
Write down the MAC address located on a label on the bottom (solder side) center of the DeviceMaster because you may need it during configuration.
2. Mount the DeviceMaster for your environment using 1/4” stand-offs to separate the
DeviceMaster from the base.
5-30VDC Model
Caution
1
Non-plated/non-grounded mounting holes 0.116” diameter (+/-0.003”).
2
Plated/chassis grounded mounting hole 0.116” diameter (+/-0.003”).
3
WARNING: Holes in hatched area are not mounting holes.
4 Maximum component height above board is 0.55”.
5
Ethernet connection J2: J2 overhangs board edge by 0.14” and the height is 0.55”.
6 Power connector; the mating connector is Weidmuller P/N: 152651.
7 LED light pipe mounting holes. The LED light pipes are not provided.
8
9
Serial port connector J3: 0.1” pin spacing, 0.025” square pin diameter, and 0.230” pin height.
Debug port connector J4: 0.1” pin spacing, 0.025” square pin diameter, and 0.230” pin height.
3. Use one of the following methods to ground the DeviceMaster.
• Through the
power supply
by connecting the ground wire on the power cable using plastic or metal stand-offs.
• Through the
chassis
, using metal stand-offs. If plastic stand-offs are used to mount the board, then you must ground the DeviceMaster using the power cable.
Note:
The maximum diameter of the metal stand-offs should be 0.175” with a 4-40 machine screw. Metal stand-offs are not provided with the DeviceMaster.
4. Optionally, attach the light pipes. The following light pipes have been tested and found to function; Bivar, Inc. (P/N:LP-230) and Ledtronics, Inc.
(P/N:LTP003-0CW-001).
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Hardware Installation - 17
Attaching the Network and Serial Cables
Attaching the Network and Serial Cables
After mounting the DeviceMaster, you are ready to connect the cables.
Use the following procedure to attach the serial ribbon and Ethernet cables. For a larger illustration of the system, see
.
1. Attach the ribbon cable built in Building the Serial Ribbon Cable on Page 16 to the
header labeled
J3
.
Ethernet
10/100
Connector
1
9
2
J3
10
Caution
Connecting the Power and Verifying
Installation
Caution
2. Connect a standard Ethernet cable from the RJ45 port on the DeviceMaster to your
Ethernet hub.
The default serial port setting on the DeviceMaster is RS-232. Do not connect the serial device until you have configured the serial port settings. You must configure network settings and upload firmware before configuring the serial port settings.
Use the next subsection to wire the power terminal connector and verify the hardware installation.
Use the following procedure to wire the power terminal connector and connect the
DeviceMaster to a power source.
Observe proper ESD techniques when connecting and disconnecting the
DeviceMaster.
1. Insert the earth ground wire into the earth ground screw terminal.
2. Insert the DC positive wire into the positive screw terminal and the DC return wire into the return screw terminal.
If you purchased the Comtrol power supply
(separately), the wires are identified below:
Screw Terminal Power Connector
Earth Gnd
Return
• Red = 5-30VDC positive
• White = 5-30VDC return
• Black = earth ground
If you did not purchase a power supply from
Comtrol for the DeviceMaster, see 1-Port 5-
30VDC Power Supply on Page 87 for power
requirements.
3. Use a small flat head screw to lock the wires into place.
4. Verify that each wire has been tightened securely.
5-30VDC
-
+
Positive
Wire gauge:
AWG 12-22
18 - Hardware Installation
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Connecting the Power and Verifying Installation
5. Plug the screw terminal power connector into the DeviceMaster.
6. Connect the power supply to a power source.
7. Plug the screw terminal power connector into
JP1
on the DeviceMaster by aligning the scalloped sides.
Note:
Align the plug properly. The scalloped side of the screw terminal power connector should be aligned with the scalloped side of the power jack on the unit.
8. Apply power to the DeviceMaster.
LEDs
JP1
9. Verify the
Status
LED has completed the boot cycle and network connection for the
DeviceMaster is functioning properly using the table below.
The LEDs are located between the RJ45 connector and the power terminal block.
LED Descriptions
Status
Link/
Act
Duplex
When lit, the amber
Status
LED (
D1
) on the DeviceMaster indicates the devices is fully powered and has completed the boot cycle.
Note:
The
Status
LED flashes for approximately 15 seconds while booting. When the Bootloader completes the cycle, the LED has a solid, steady light that blinks approximately every 10 seconds.
When lit, the red
Link/Act
LED (
D2
) indicates a working
Ethernet connection.
When lit, the red
Duplex
(
D3
) LED indicates full-duplex activity.
100
When lit, the red
100
(
D4
) LED indicates a working 100 MB
Ethernet connection (100 MB network, only). If the LED is not lit, it indicates a 10 MB Ethernet connection.
Note:
For additional LED information, go to the
Status
LED table on
10. Go to
Initial Configuration on Page 33 for default network settings and how to
configure the DeviceMaster for use.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Hardware Installation - 19
2-Port (Serial Terminal) 1E/2E Models
2-Port (Serial Terminal) 1E/2E Models
Caution
Use the following procedure to install DeviceMaster 2-port models with serial terminal
connectors. See 2-Port (DB9) 1E/2E Models on Page 22
if the DeviceMaster has DB9 serial connectors.
1. Record the MAC address and serial number of the DeviceMaster unit on the customer service label provided.
You may need the MAC address during driver configuration. The MAC address (starts with
00 C0 4E
) and serial number are located on a label on the DeviceMaster.
2. Attach the DeviceMaster 2-Port to the DIN rail adapter.
3. Connect the power supply and apply power to the DeviceMaster using the power supply specifications on the product label and the following information.
Observe proper ESD techniques when connecting and disconnecting the
DeviceMaster
.
a. Insert the earth ground wire into the chassis ground screw terminal.
The chassis ground connection is made only if the DIN rail is NOT connected to signal ground.
b. Insert the DC positive wire into the + screw terminal and the DC return wire into the - screw terminal.
If you purchased the
Comtrol power supply
(separately), the wires are identified below:
• Red = 5-30VDC positive
Signal
Ground†
Chassis
Ground†
Return†
† Wire gauge: AWG 12-22
5-30VDC
Positive†
Signal Ground is used to connect RS-232 devices later in the installation.
• White = 5-30VDC return
• Black = chassis ground
If you did not purchase a power supply from Comtrol for the DeviceMaster, see 2-
Port (Serial Terminals) Power Supply on Page 88
for power requirements.
c. Use a small flat head screw driver to lock the wires into place.
d. Verify that each wire has been tightened securely.
e. Connect the power supply to a power source.
Note:
Do not connect multiple units until you have changed the default IP address, see
Initial Configuration on Page 33
.
4. Use the appropriate method for network attachment of your DeviceMaster 2-port:
DeviceMaster
1E:
Connect the
10/100 port
to the same Ethernet network segment as the host PC using a standard network cable.
DeviceMaster
2E:
Connect the DeviceMaster 2E using one of these methods:
•
Ethernet hub, switch (10/100Base-T)
,
Server NIC (10/100Base-T)
: Connect a
10/100
port to the same Ethernet network segment as the host PC using a standard Ethernet cable.
•
Daisy-chaining DeviceMaster units
: Connect the port labeled
E1
(or
E2
) on the first DeviceMaster to the port labeled
E1
(or
E2
) on the second DeviceMaster or other device using a standard Ethernet cable.
20 - Hardware Installation
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Caution
2-Port (Serial Terminal) 1E/2E Models
Do not connect RS-422/485 devices until the appropriate port interface type has been configured. The default port setting is RS-232.
5. Verify that the
Status
LED has completed the boot cycle and network connection for the DeviceMaster is functioning properly using the following table.
2-Port LED Descriptions
STATUS
LINK
ACT
The
STATUS
LED on the device is lit, indicating you have power and it has completed the boot cycle.
Note:
The
STATUS
LED flashes while booting and it takes approximately
15 seconds for the Bootloader to complete the cycle.
When the
Bootloader completes the cycle, the LED has a solid, steady light that blinks approximately every 10 seconds
.
If the
LINK
(green) LED is lit, it indicates a working Ethernet connection.
If the
ACT
(yellow) LED flashes, it indicates network activity.
Note:
For additional LED information, go to the
STATUS
6. Go to
Initial Configuration on Page 33 for default network settings and how to
configure the DeviceMaster for use.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Hardware Installation - 21
2-Port (DB9) 1E/2E Models
2-Port (DB9) 1E/2E Models
Caution
Use the following procedure to install DeviceMaster 2-port models with DB9 connectors.
1. Record the MAC address and serial number of the DeviceMaster unit on the customer service label provided.
You may need the MAC address during driver configuration. The MAC address (starts with
00 C0 4E
) and serial number are located on a label on the DeviceMaster.
2. Attach the DeviceMaster 2-Port to the DIN rail adapter.
3. Connect the power supply and apply power to the DeviceMaster using the power supply specifications on the product label and the following information.
Observe proper ESD techniques when connecting and disconnecting the
DeviceMaster
.
a. Insert the earth ground wire into the chassis ground screw terminal.
Note:
The chassis ground connection is made only if the DIN rail is NOT connected to earth ground.
b. Insert the DC positive wire into one of the + screw terminals and the DC return wire into the - screw terminal.
A second redundant power supply can be connected to the unit by inserting the
DC positive wire into the other + screw terminal and the DC return wire into the
- screw terminal.
The DeviceMaster will continue to operate if one of the two connected power supplies should fail.
If you purchased the Comtrol power supply (separately), the wires are identified below:
• Red = 6-30VDC positive
• White = 6-30VDC return
Chassis
Ground†
Positive†
Return†
PW1 PW2
Positive†
• Black = chassis ground
If you did not purchase a power supply from Comtrol
requirements.
† Wire gauge: AWG 12-22
6-30VDC
c. Use a small flat head screw driver to lock the wires into place.
d. Verify that each wire has been tightened securely.
e. Connect the power supply to a power source.
Note:
Do not connect multiple units until you have changed the default IP address, see
Initial Configuration on Page 33
.
22 - Hardware Installation
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Caution
2-Port (DB9) 1E/2E Models
4. Use the appropriate method for network attachment of your DeviceMaster 2-port:
DeviceMaster
1E:
Connect the
10/100 port
to the same Ethernet network segment as the host PC using a standard network cable.
DeviceMaster
2E:
Connect the DeviceMaster 2E using one of these methods:
•
Ethernet hub, switch (10/100Base-T)
,
Server NIC (10/100Base-T)
: Connect a
10/100
port to the same Ethernet network segment as the host PC using a standard Ethernet cable.
•
Daisy-chaining DeviceMaster units
: Connect the port labeled
E1
(or
E2
) on the first DeviceMaster to the port labeled
E1
(or
E2
) on the second DeviceMaster or other device using a standard Ethernet cable.
Do not connect RS-422/485 devices until the appropriate port interface type has been configured. The default port setting is RS-232.
5. Verify that the
Status
LED has completed the boot cycle and network connection for the DeviceMaster is functioning properly using the following table.
2-Port LED Descriptions
STATUS
LINK
The
STATUS
LED on the device is lit, indicating you have power and it has completed the boot cycle.
Note:
The
STATUS
LED flashes while booting and it takes approximately 15 seconds for the Bootloader to complete the cycle.
When the Bootloader completes the cycle, the LED has a solid, steady light that blinks approximately every 10 seconds
.
If the
LINK
(green) LED is lit, it indicates a working Ethernet connection.
ACT
If the
ACT
(yellow) LED flashes, it indicates network activity.
Note:
For additional LED information, go to the
Status
6. Go to
Initial Configuration on Page 33 for default network settings and how to
configure the DeviceMaster for use.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Hardware Installation - 23
4-Port and 8-Port Models
4-Port and 8-Port Models
Use the following procedure to install the DeviceMaster 4-port or 8-port.
1. Record the MAC address and serial number of the DeviceMaster unit on the customer service label provided.
You may need the MAC address during driver configuration. The MAC address (starts with
00 C0 4E
) and serial number are located on a label on the DeviceMaster.
Note:
Do not connect multiple units until you have changed the default IP address, see
Initial Configuration on Page 33
.
2. Optionally, attach the mounting brackets using the screws provided in the kit (6-32 1/
4” flathead machine) or place the DeviceMaster on a stable surface.
DeviceMaster RTS
DeviceMaster PRO and
DeviceMaster Serial Hub
Caution
Caution
Larger Picture,
Failure to use the correct screws can damage the PCB and void the warranty. Do
NOT use screws that exceed the length of the screws provided with the mounting bracket kit.
Note:
If you ordered the DeviceMaster Rackmount Shelf Kit accessory, use the document that accompanied that kit or
download the document
to mount the
DeviceMaster on the shelf.
3. Connect the DeviceMaster to the same Ethernet network segment as the host PC using one of the following methods:
•
Ethernet hub or switch (10/100Base-T)
: Connect to the port labeled
UP
on the
DeviceMaster using a standard Ethernet cable.
•
Server NIC (10/100Base-T)
: Connect to the port labeled
DOWN
on the
DeviceMaster using a standard Ethernet cable.
•
Daisy-chaining DeviceMaster
u nits
: Connect the port labeled
DOWN
on the first DeviceMaster to the port labeled
UP
on the second DeviceMaster or other device using a standard Ethernet cable. Refer to
2E/4/8/16-Port Units on Page 101 for more detailed information.
Do not connect RS-422/485 devices until the appropriate port interface type has been configured. The default port setting is RS-232.
4. Apply power to the DeviceMaster by connecting the AC power adapter to the
DeviceMaster, the appropriate power cord for your location to the power adapter, and plugging the power cord into a power source. If you want to provide your own power supply, see
4-Port Power Supply on Page 88
.
24 - Hardware Installation
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
4-Port and 8-Port Models
5. Verify that the
PWR
LED has completed the boot cycle and network connection for the DeviceMaster is functioning properly using the table below.
4-Port and 8-Port LED Descriptions
PWR
LED on the front panel of the DeviceMaster is lit, indicating you have power and it has completed the boot cycle.
Note:
The
PWR
LED flashes while booting and it takes approximately 15 seconds for the Bootloader to complete the cycle. When the
Bootloader completes the cycle, the LED has a solid, steady light that blinks approximately every 10 seconds.
LNK
ACT
COL
100
The red
LNK ACT
LED is lit, indicating that you have a working Ethernet connection.
If the red collision.
COL LED
is lit, there is a network
If the red
100
LED is lit, it indicates a working
100 MB Ethernet connection (100 MB network, only). If the LED is not lit, it indicates a 10 MB Ethernet connection.
UP
10/100 NETWORK
LNK
ACT
COL
100
DOWN
Note:
For additional LED information, go to the
PWR
6. Go to
Initial Configuration on Page 33 for default network settings and how to
configure the DeviceMaster for use.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Hardware Installation - 25
16-Port (DeviceMaster RTS - External Power Supply)
16-Port (DeviceMaster RTS - External Power Supply)
Use the following procedure to install the DeviceMaster RTS 16-port with an external power supply.
1. Record the MAC address and serial number of the DeviceMaster unit on the customer service label provided.
You may need the MAC address during driver configuration. The serial number and
MAC address (starts with
00 C0 4E
) are located on a label on the DeviceMaster.
Note:
Do not connect multiple units until you have changed the default IP address, see
Initial Configuration on Page 33
.
2. Place the DeviceMaster RTS on a stable surface, or
optionally
mount the DeviceMaster in a rack.
Rack Installation:
a. Attach the L brackets to the interface using the screws supplied with the unit.
b. You can mount the unit facing in either direction.
Caution
Caution
26 - Hardware Installation
c. Attach the L bracket into your rack.
Follow these guidelines when mounting the DeviceMaster RTS in a rack.
• If the DeviceMaster is installed in a closed or multi-rack assembly, the operating temperature of the rack environment may be greater than the ambient temperature. Be sure to install the DeviceMaster in an environment that is compatible with the maximum rated ambient temperature. See
http:// www.comtrol.com/products/specifications/99450-3
for temperature specifications.
• Make sure that the mechanical loading is level to avoid a hazardous condition; such as, loading heavy equipment in the rack unevenly. The rack should safely support the combined weight of all equipment in the rack.
• Slots and openings in the cabinet are provided for ventilation. To ensure reliable operation of the DeviceMaster and to protect it from overheating, maintain a minimum of 1 inch of clearance on all sides of the unit.
• AC power inputs are intended to be used with a three-wire grounding type plug, which has a grounding pin. Equipment grounding ensures safe operation. Do not defeat the grounding means and verify that the
DeviceMaster is reliably grounded when mounting within the rack.
3. Connect the DeviceMaster RTS to the same Ethernet network segment as the host PC using one of the following methods.
•
Ethernet hub or switch (10/100Base-T)
: Connect to the port labeled
UP
on the
DeviceMaster RTS using a standard Ethernet cable.
•
Server NIC (10/100Base-T)
: Connect to the port labeled
DOWN
on the
DeviceMaster RTS using a standard Ethernet cable.
•
Daisy-chaining DeviceMaster units
: Connect the port labeled
DOWN
on the first DeviceMaster RTS to the port labeled
UP
on the second DeviceMaster or other device using a standard Ethernet cable.
Do not connect RS-422/485 devices until the appropriate port interface type has been configured. The default port setting is RS-232.
4. Apply power to the DeviceMaster RTS by connecting the AC power adapter to the
DeviceMaster, the power cord to the power adapter, and plugging the power cord into a power source. See
External Power Supply Specifications on Page 87
if you want to provide your own power supply.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
16-Port (DeviceMaster RTS - External Power Supply)
5. Verify that the
PWR
LED has completed the boot cycle and network connection for the DeviceMaster RTS is functioning properly using the table below.
DeviceMaster RTS 16-Port (External Power Supply) LED Descriptions
Red
LED
Red LED on the front panel of the DeviceMaster is lit, indicating you have power and it has completed the boot cycle.
Note:
The LED flashes while booting and it takes approximately 15 seconds for the Bootloader to complete the cycle. When the Bootloader completes the cycle, the LED has a solid, steady light that blinks approximately every 10 seconds.
LNK
ACT
COL
100
The red
LNK ACT
LED is lit, indicating that you have a working Ethernet connection.
If the red collision.
COL LED
is lit, there is a network
If the red
100
LED is lit, it indicates a working 100
MB Ethernet connection (100 MB network, only).
If the LED is not lit, it indicates a 10 MB Ethernet connection.
UP
10/100 NETWORK
LNK
ACT
COL
100
DOWN
Note:
For additional LED information, go to the PWR/Status LED table on Page 97.
6. Go to
Initial Configuration on Page 33 for default network settings and how to
configure the DeviceMaster for use.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Hardware Installation - 27
16-Port (DeviceMaster PRO)
16-Port (DeviceMaster PRO)
Use the following procedure to install the DeviceMaster PRO 16-port with an external power supply.
1. Record the MAC address and serial number of the DeviceMaster unit on the customer service label provided.
You may need the MAC address during driver configuration. The serial number and
MAC address are located on a label on the device. The MAC address starts with
00 C0
4E
.
2. Place the DeviceMaster PRO on a stable surface, or
optionally
mount the DeviceMaster
PRO in a rack.
Rack Installation:
a. Attach the L brackets to the interface using the screws supplied with the unit.
b. You can mount the unit facing in either direction.
Caution
Caution
c. Attach the L bracket into your rack.
Follow these guidelines when mounting the DeviceMaster in a rack.
• If the DeviceMaster PRO is installed in a closed or multi-rack assembly, the operating temperature of the rack environment may be greater than the ambient temperature. Be sure to install the DeviceMaster in an environment that is compatible with the maximum rated ambient temperature (
http:// www.comtrol.com/products/specifications/99451-0
).
• Make sure that the mechanical loading is level to avoid a hazardous condition; such as, loading heavy equipment in the rack unevenly. The rack should safely support the combined weight of all equipment in the rack.
• Slots and openings in the cabinet are provided for ventilation. To ensure reliable operation of the DeviceMaster and to protect it from overheating, maintain a minimum of 1 inch of clearance on all sides of the unit.
• AC power inputs are intended to be used with a three-wire grounding type plug, which has a grounding pin. Equipment grounding ensures safe operation. Do not defeat the grounding means and verify that the
DeviceMaster is reliably grounded when mounting within the rack.
3. Connect the DeviceMaster PRO to the same Ethernet network segment as the host PC using one of the following methods.
•
Ethernet hub or switch (10/100Base-T)
: Connect to the port labeled
UP
on the
DeviceMaster PRO using a standard Ethernet cable.
•
Server NIC (10/100Base-T)
: Connect to the port labeled
DOWN
on the
DeviceMaster PRO using a standard Ethernet cable.
•
Daisy-chaining DeviceMaster units
: Connect the port labeled
DOWN
on the first DeviceMaster PRO to the port labeled
UP
on the second DeviceMaster PRO or other device using a standard Ethernet cable.
Note:
Do not connect multiple units until you have changed the default IP address, see
Initial Configuration on Page 33
.
If you plan on using the NS-Link device driver, make sure that you do not connect
RS-422/485 devices until the appropriate port interface type has been configured in the driver. The NS-Link default port setting is RS-232.
4. Connect the power cord into a power source.
5. Apply power to the DeviceMaster PRO by turning on the power switch.
28 - Hardware Installation
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
16-Port (DeviceMaster PRO)
6. Verify that the
PWR
LED has completed the boot cycle and network connection for the DeviceMaster is functioning properly using the table below.
DeviceMaster PRO 16-Port LED Description
Red
LED
(Front panel)
Red LED on the front panel of the DeviceMaster PRO is lit, indicating you have power and it has completed the boot cycle.
Note:
The LED flashes while booting and it takes approximately 15 seconds for the Bootloader to complete the cycle. When the
Bootloader completes the cycle, the LED has a solid, steady light that blinks approximately every 10 seconds.
LNK/
ACT
COL
100
The red
LNK/ACT
LED is lit, indicating that you have a working Ethernet connection.
If the red
COL LED
network collision.
is lit, there is a
If the red
100
LED is lit, it indicates a working 100 MB Ethernet connection (100
MB network, only). If the LED is not lit, it indicates a 10 MB Ethernet connection.
UP
10/100 NETWORK
LNK/
ACT
COL
100
DOWN
Note:
For additional LED information, go to the PWR/Status LED table on Page 97.
7. Go to
Initial Configuration on Page 33 for default network settings and how to
configure the DeviceMaster for use.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Hardware Installation - 29
16/32-Port Rack Mount Models (Internal Power Supply)
16/32-Port Rack Mount Models (Internal Power Supply)
Use the following procedure to install the DeviceMaster 16-port or 32-port with an internal power supply.
1. Record the MAC address and serial number of the DeviceMaster unit on the customer service label provided.
You may need the MAC address during driver configuration. The serial number and
MAC address (starts with
00 C0 4E
) are located on a label on the DeviceMaster.
Note:
Do not connect multiple units until you have changed the default IP address, see
Initial Configuration on Page 33
.
2. Place the DeviceMaster on a stable surface, or
optionally
mount the DeviceMaster in a rack.
Rack Installation:
a. Attach the L brackets to the interface using the screws supplied with the unit.
Caution
b. You can mount the unit facing in either direction.
c. Attach the L bracket into your rack.
Follow these guidelines when mounting the DeviceMaster in a rack.
• If the DeviceMaster is installed in a closed or multi-rack assembly, the operating temperature of the rack environment may be greater than the ambient temperature. Be sure to install the DeviceMaster in an environment that is compatible with the maximum rated ambient temperature. Refer to the appropriate link for temperature specifications.
DeviceMaster RTS 16-port:
http://www.comtrol.com/products/specifications/
99455-8
DeviceMaster RTS 32-port:
http://www.comtrol.com/products/specifications/
99456-5
DeviceMaster Serial Hub:
http://www.comtrol.com/products/specifications/
99460-2
• Make sure that the mechanical loading is level to avoid a hazardous condition; such as, loading heavy equipment in the rack unevenly. The rack should safely support the combined weight of all equipment in the rack.
• Slots and openings in the cabinet are provided for ventilation. To ensure reliable operation of the DeviceMaster and to protect it from overheating, maintain a minimum of 1 inch of clearance on all sides of the unit.
• AC power inputs are intended to be used with a three-wire grounding type plug, which has a grounding pin. Equipment grounding ensures safe operation. Do not defeat the grounding means and verify that the
DeviceMaster is reliably grounded when mounting within the rack.
30 - Hardware Installation
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Caution
16/32-Port Rack Mount Models (Internal Power Supply)
3. Connect the DeviceMaster port labeled
10/100 NETWORK
to the same Ethernet network segment as the host PC using a standard network cable.
DeviceMaster RTS
Larger picture,
DeviceMaster Serial Hub
If you plan on using the NS-Link device driver, make sure that you do not connect
RS-422/485 devices until the appropriate port interface type has been configured in the driver. The NS-Link default port setting is RS-232.
4. Apply power to the DeviceMaster by connecting the appropriate power cord into the power socket on the DeviceMaster, plugging the power cord into a power source, and turning on the power switch.
5. Verify that the
Status
LED has completed the boot cycle and network connection for the DeviceMaster is functioning properly using the table below.
16/32-Port (Internal Power Supply) LED Descriptions
Status
The amber
Status
LED on the device is lit, indicating you have power and it has completed the boot cycle.
Note:
The
Status
LED flashes while booting and it takes approximately 15 seconds for the Bootloader to complete the cycle. When the
Bootloader completes the cycle, the LED has a solid, steady light that blinks approximately every 10 seconds.
LNK/
ACT
Duplex
The red
LNK/ACT
LED is lit, indicating that you have a working Ethernet connection.
If the red activity.
Duplex
LED is lit, it indicates full-duplex
LNK/
ACT
Duplex
100
10/100 ETHERNET
100
If the red
100
LED is lit, it indicates a working 100 MB
Ethernet connection (100 MB network, only). If the LED is not lit, it indicates a 10 MB Ethernet connection.
Note:
For additional LED information, go to the
Status
6. Go to
Initial Configuration on Page 33 for default network settings and how to
configure the DeviceMaster for use.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Hardware Installation - 31
16/32-Port Rack Mount Models (Internal Power Supply)
32 - Hardware Installation
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Initial Configuration
There are several ways to configure network information. Comtrol Technical Support recommends connecting the DeviceMaster to a PC or laptop running Windows installing
PortVision Plus
for initial configuration.
®
and
This section shows you how to:
• Install PortVision Plus
• Configure the network address
• Check the SocketServer version on the DeviceMaster
• If necessary, download the latest version SocketServer and upload it into the
DeviceMaster
If you do not want to install PortVision Plus, see RedBoot Procedures on Page 75
for alternate methods to configure the network or upload the latest firmware.
PortVision Plus Requirements
Use PortVision Plus to identify, configure, update, and manage the DeviceMaster on the following operating systems:
• Windows 2000
• Windows XP
• Windows Server 2003
• Windows Vista
PortVision Plus requires that you connect the DeviceMaster to the same network segment as the Windows system during the configuration process.
If you have a previous version of PortVision Plus on your system, use the
Control Panel
to remove PortVision Plus before installing the latest version.
Installing PortVision Plus
During initial configuration, PortVision Plus automatically detects and identifies
DeviceMaster units, if they are in the same network segment by using the Scan Network button in PortVision Plus.
Use the
Software and Documentation
CD that came with the DeviceMaster to check for the latest version of PortVision Plus or use the link below to download the latest version.
1. Execute the
pvplus_[
version
].msi
file and follow the installation wizard using one of the following methods:
•
CD Installation
: Use the CD menu system to check the version on the CD against the latest released version.
•
Download the latest version
: http://www.comtrol.com/support/ download.asp?partnumber=1800294 .
2. Click
Launch
and
Finish
in the last installation screen.
3. Click
Scan
so that PortVision Plus locates the DeviceMaster.
Note:
PortVision Plus locates all DeviceMaster models, including: the DeviceMaster
500, DeviceMaster AIR, DeviceMaster PRO, DeviceMaster RTS, DeviceMaster
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Initial Configuration - 33
Configuring the Network Settings
Serial Hub and DeviceMaster UP.
4. Go to
in the next section,
Configuring the Network Settings
, to program the
DeviceMaster network settings.
If you need additional information about PortVision Plus, refer to the
Help
system.
Configuring the Network Settings
Default Network Settings
IP address:
192.168.250.250
Subnet mask:
255.255.0.0
Gateway address:
192.168.250.1
Use the following procedure to change the default network settings on the DeviceMaster for your network.
Note:
Technical Support advises configuring one new DeviceMaster at a time to avoid device driver configuration problems. If you want to configure multiple
DeviceMasters using the
Assign IP to Multiple Devices
option, see
Multiple DeviceMasters Network Addresses on Page 68
.
The following procedure shows how to configure a single DeviceMaster connected to the same network segment as the Windows system.
1. If you have not done so, install PortVision Plus (
Installing PortVision Plus on Page 33 ).
2. Start PortVision Plus using the
PortVision Plus
desktop shortcut or from the
Start
button, click
Programs
,
Comtrol
,
PortVision Plus
.
3. If this is the first time you have opened PortVision Plus, click
Scan
and then
Yes
to locate DeviceMasters on the network.
Note:
PortVision Plus will locate all Comtrol DeviceMaster models, including:
DeviceMaster 500. DeviceMaster AIR, DeviceMaster PRO, DeviceMaster RTS,
DeviceMaster Serial Hub and DeviceMaster UP.
4. Highlight the DeviceMaster for which you want to program network information and open the
Configure Device
screen using one of these methods.
34 - Initial Configuration
Tree View
List View
• Double-click the DeviceMaster in the
List View
pane.
• Click
Config
.
• Right-click the DeviceMaster in the
List View
pane and click
Configure Device
.
Note:
See the PortVision Plus Help system for information about using PortVision
Plus.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Configuring the Network Settings
5.
Optionally
, rename the DeviceMaster in the
Device Name
field.
6. Change the DeviceMaster network properties as required for your site.
• If you want to run the DeviceMaster using the MAC addressing scheme, click
Disable IP
.
• To use the DeviceMaster with DHCP, click
DHCP IP
, and make sure that you provide the MAC address of the device to the network administrator. Make sure that the administrator reserves the IP address, subnet mask and gateway address of the DeviceMaster in the DHCP server.
• To program a static IP address, click
Static IP
and enter the appropriate values for your site.
Note:
For additional information, open the PortVision Plus Help system. Access the
Help system using the Help button or go directly to the help for a specific property page by clicking the Context menu button
( )
.
7. Click
Apply Changes
to update the network information on the DeviceMaster.
8.
Optionally
, click
Save Settings to a File
to create a configuration file that you can use to configure other DeviceMasters.
If you are deploying multiple DeviceMasters that share common values, you can save the configuration file and load that configuration onto other DeviceMasters.
9. Click
Close
to exit the
Configure Device
window.
10. Go to
Checking the SocketServer Version on Page 36 to see if you need to update
SocketServer before setting up the secure COM port redirector or configuring an environment for socket use only.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Initial Configuration - 35
Checking the SocketServer Version
Checking the SocketServer Version
refers to the web page that is integrated in the firmware that comes preinstalled on your DeviceMaster platform, which provides an interface to TCP/IP socket mode configuration and services.
Comtrol recommends verifying that your DeviceMaster contains the latest SocketServer version before setting up the secure COM port redirector or configuring socket ports to avoid installation problems.
Note:
It is not necessary to update SocketServer if you plan on using an NS-Link device driver.
Use the following procedure to check the SocketServer version on the DeviceMaster.
1. If necessary, start PortVision Plus and scan the network.
2. Check the SocketServer version number of the
Software Version
for the DeviceMaster.
Version number
3. Check the Comtrol web site to see if a later version is available.
4. If the version on the web site is later than the version on the DeviceMaster, download the file and then go to
Uploading SocketServer on Page 37
.
If the SocketServer version on the DeviceMaster is current, you are ready to start setting up the secure COM ports redirector or to configure the sockets using the
SocketServer web page. Use the appropriate discussion to complete the
DeviceMaster configuration process.
•
Secure COM Port Set Up on Page 45
•
Socket Port Configuration on Page 49
36 - Initial Configuration
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Uploading SocketServer
Uploading SocketServer
Use this section to upload a new version of SocketServer on the DeviceMaster using
PortVision Plus. Technical Support recommends updating SocketServer before setting up the secure COM ports redirector or to configure the sockets using the SocketServer web page to avoid configuration problems.
Note:
This section contains SocketServer update information for installations that are
NOT
running an NS-Link driver. If you are running an NS-Link device driver, see the
NS-Link User Guide for Windows
(also available on the CD).
1. Make sure that you have located or downloaded the latest SocketServer version .
2. Right-click the DeviceMaster for which you want to update, click
Upload Firmware
, browse to the SocketServer
.bin
file, and then click
Open
.
3. Click
Yes
to the
Upload Firmware
message that warns you that this is a sensitive process.
It may take a few moments for the firmware to upload onto the device. The device will reboot itself during the upload process.
4. Click
Ok
to the advisory message about waiting to use the device until the status reads
ON-LINE
. In the next polling cycle, PortVision Plus updates the
List View
pane and displays the new SocketServer version.
You are now ready to complete the DeviceMaster configuration by setting up the secure
COM port redirector or configuring sockets using the SocketServer web page, depending on your environment.
Go to
Secure COM Port Set Up on Page 45
to locate information about setting up secure
COM ports.
If you do not plan on setting up secure COM portsNS-Link, go to
Socket Port Configuration on Page 49
for information about configuring sockets using the SocketServer web page.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Initial Configuration - 37
Uploading SocketServer
38 - Initial Configuration
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Device Driver Installation
Before installing the NS-Link device driver, the following conditions must be met:
•
The DeviceMaster is connected to the network and powered on ( Hardware
•
The network information has been configured in the DeviceMaster ( Configuring the
)
• If this is the
initial
device driver installation, verify that the DeviceMaster contains the latest version of SocketServer (
Checking the SocketServer Version on Page 36 )
After NS-Link driver installation and configuration, the same ports can be configured as
TCP/IP sockets using an NS-Link version of the SocketServer web page (
Linux Installation
Refer to the
README
file provided with the Linux
®
driver for installation and configuration procedures. Locate the latest device driver for Linux:
•
CD Installation
: Use the CD to check the driver version on the CD against the latest released version. Open the
/html/default.htm
file to use the menu system.
•
Download the latest device driver
: http://www.comtrol.com/support/ download.asp?partnumber=1800026 .
Windows Installation
This subsection provides an installation overview for the NS-Link device driver for the
Windows 2000, Windows XP, Windows Server 2003, and Window Vista operating systems.
Note:
If you require secure COM ports, go to Secure COM Port Set Up on Page 45
. You do not need to install the NS-Link device driver if you plan on configuring secure COM ports.
1. Locate the latest device driver for Windows and
NS-Link User Guide for Windows
:
•
CD Installation
: You can use the CD to check the driver version on the CD against the latest released version.
•
Download the latest device driver
: http://www.comtrol.com/support/ download.asp?partnumber=1800288 .
•
Download the latest
NS-Link
User Guide for Windows
, which contains detailed installation and configuration information or procedures to update an existing installation: http://www.comtrol.com/support/ download.asp?partnumber=2000339
2. Unzip the driver assembly.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Device Driver Installation - 39
Windows Vista: NS-Link Installation
Windows Vista: NS-
Link Installation
3. Go to the appropriate procedure to install the driver. The device driver for Windows installation follows these steps for each DeviceMaster. If you have multiple
DeviceMasters, you must repeat this process for each DeviceMaster.
•
Windows Vista: NS-Link Installation on Page 40
•
Windows XP and Windows Server 2003: NS-Link Installation on Page 41
•
Windows 2000: NS-Link Installation on Page 42
After locating the latest driver (Page 39) and extracting the files, use this procedure to
install and configure the NS-Link device driver for your DeviceMaster.
1. From the
Start
button, click
Settings
,
Control Panel
and then double-click
Add
Hardware
.
2. Click
Next
when the
Add Hardware
wizard starts.
3. Click
Install the hardware that I manually select from a list (Advanced)
and
Next
.
4. Highlight
Multi-port serial adapters
and then click
Next
.
5. Click
Have Disk
,
Browse
and locate the unzipped driver files, click
Open
and then click
OK
.
Note:
Select any
.inf
file and the driver executes the appropriate file for your
DeviceMaster installation.
6. Highlight the DeviceMaster in the
Models
list and click
Next
.
7. Click
Next
to start the driver installation.
8. If necessary, click
Install this driver software anyway
at the prompts to proceed for the DeviceMaster and first port.
Note:
It may take up to several moments for the operating system to load the driver on the first port.
9. Click
Finish
to complete this part of the installation process.
10. At the
Windows needs to install driver software for your Comtrol NS-Link Port
, click
Locate and install driver software automatically (Recommended)
and
Next
.
11. If necessary, click
Install this driver software anyway
to proceed.
12. Click
Close
when
The software for this device has been successfully installed screen
appears and close the
Control Panel
.
13. Go to Configuring the NS-Link Driver for Windows on Page 43
to begin NS-Link driver configuration.
If you are installing multiple DeviceMaster, repeat this procedure for each DeviceMaster.
40 - Device Driver Installation
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Windows XP and Windows Server 2003: NS-Link Installation
Windows XP and
Windows Server 2003:
NS-Link Installation
After locating the latest driver (Page 39) and extracting the files, use this procedure to
install and configure the NS-Link device driver for your DeviceMaster.
1. From the
Start
button, click
Control Panel
and then double-click
Add Hardware
.
2. Click
Next
when the
Add Hardware Wizard
starts.
3. Click
Yes, I have already connected the hardware
and then
Next
.
4. Highlight
Add a new hardware device
(at the bottom of the list) and click
Next
.
5. Click
Install the hardware that I manually select from a list (Advanced)
and
Next
.
6. Highlight
Multi-port serial adapters
and then click
Next
.
7. Click
Have Disk
,
Browse
and locate the unzipped driver files, click
Open
and then click
OK
.
Note:
You do not need to select a specific
.inf
file, the driver uses the appropriate file for your DeviceMaster installation.
8. Highlight the DeviceMaster in the
Models
list and click
Next
.
9. Click
Next
to start the driver installation.
10. If necessary, click
Continue Anyway
to proceed for the DeviceMaster and the first port.
Note:
It may take up to several moments for the operating system to load the driver on the first port.
11. Click
Finish
to complete this part of the installation process for the DeviceMaster.
12. Click
Install the software automatically (Recommended)
and then click
Next
.
13. If necessary, click
Continue Anyway
to proceed.
14. Click
Finish
to complete the driver installation process for this port.
Note:
You may need to wait a few moments while the operating system creates a port for the DeviceMaster.
15. Repeat
Steps 12 through 14 for each remaining port on the DeviceMaster.
16. If Windows XP, close the
Control Panel
.
17. Go to Configuring the NS-Link Driver for Windows on Page 43
to begin NS-Link driver configuration.
If you are installing multiple DeviceMaster, repeat this procedure for each DeviceMaster.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Device Driver Installation - 41
Windows 2000: NS-Link Installation
Windows 2000: NS-
Link Installation
After locating the latest driver (Page 39) and extracting the files, use this procedure to
install and configure the NS-Link device driver for your DeviceMaster.
1. Click
Start
,
Settings
, and
Control Panel
, and then double-click
Add/Remove
Hardware
.
2. Click
Next
.
3. Click
Add/Troubleshoot a device
and then
Next
.
4. Highlight
Add a new device
and click
Next
.
5. Click
No, I want to select the hardware from a list
and then
Next
.
6. Click
Multi-port serial adapters
and select then
Next
.
7. Click
Have Disk
,
Browse
to locate the unzipped installation files or enter the path, and then click
Ok
.
For example, if you extracted the driver to the default subdirectory, enter:
C:\Comtrol
.
Note:
You do not need to select a specific
.inf
file, the driver uses the appropriate file for your DeviceMaster installation.
8. From the
Models
list, highlight the DeviceMaster and click
Next
.
9. Click
Next
to start the driver installation.
10. Click
Yes
to continue the installation.
Note:
It may take up to several moments for Windows 2000 to load the driver for each port on the DeviceMaster. A Found New Hardware message will display for each port on the DeviceMaster.
11. Click
Finish
to complete the driver installation process for this port.
12. Close the
Control Panel
.
13. Go to Configuring the NS-Link Driver for Windows on Page 43
to begin NS-Link driver configuration.
If you are installing multiple DeviceMaster, repeat this procedure for each DeviceMaster.
42 - Device Driver Installation
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Configuring the NS-Link Driver for Windows
Configuring the NS-Link Driver for Windows
The DeviceMaster must be connected to the local network segment or directly to a NIC on the host system to operate in MAC mode to perform the following procedure.
1. Access the
Properties
page for the DeviceMaster.
a. Right-click
My Computer
or
Computer
, click
Manage
, and then highlight
Device
Manager
.
b. Expand the
Multi-port serial adapters
entry, right-click the DeviceMaster you want to configure, and then click
Properties
.
2. Click the
Network Connections
tab.
3. Enter the address from the MAC address label on the DeviceMaster or select the MAC address from the drop list.
Note:
If you enter the
MAC address, make sure that you use the correct format:
00
C0 4E xx xx xx
. A space must separate each pair of digits.
4. Click
OK
to program the driver with the MAC address of the
DeviceMaster.
The
Properties
page closes automatically.
5. Re-open the
Properties
page for the
DeviceMaster and select the
Network Connections
tab.
6. Click
Program Addresses into Device
.
7. Click the appropriate addressing method in the
Program IP Address into
Device
dialog for your environment and click
Ok
.
8. To run the driver using an IP address, click
IP Mode
in the
Network Connection Mode
group and
Ok
when you are returned to the
Network
Connections
tab.
9. Go to the next subsection to configure the COM port properties.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Device Driver Installation - 43
Configuring COM Port Properties for Windows
Configuring COM Port Properties for Windows
The following is a COM port properties configuration overview. Use the NS-Link User
Guide for Windows (also available on the CD) or the NS-Link
Help
system for detailed configuration information.
1. Access the
Properties
page for the DeviceMaster.
a. Right-click
My Computer
or
Computer
, click
Manage
, and then highlight
Device
Manager
.
b. Expand the
Multi-port serial adapters
entry, right-click the DeviceMaster you want to configure, and then click
Properties
.
2. Click the
Port Setting
tab.
3. Highlight the
COM port
that you want to configure and click
Properties
.
4. Complete the screen appropriately for the serial device that you plan on connecting to the port and click
Ok
.
5. If necessary, click the
Device
Settings
tab to change the default device settings. See the NS-Link help system or the
NS-Link User
Guide
for information.
6. Click
Ok
to close the
DeviceMaster property page.
7. Close the
Device Manager
.
8. Refer to
or
device.
44 - Device Driver Installation
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Secure COM Port Set Up
Before configuring security and installing the secure COM port redirector, the following conditions must be met:
•
The DeviceMaster is connected to the network and powered on ( Hardware
•
The network information has been configured in the DeviceMaster ( Configuring the
)
• If this is the initial device driver installation, verify that the DeviceMaster contains the latest version of SocketServer (
Checking the SocketServer Version on Page 36 )
Secure COM Port Redirector Overview
If you require secure COM ports, you will need to do the following to set up secure COM ports on the DeviceMaster.
• Configure the serial port characteristics and enable the security feature in the
SocketServer web page
• Install the secure COM port redirector
• Add and configure the DeviceMaster serial port with the secure port redirector
If your site does not require security and you want to configure COM ports, you should install the
Configuring Serial Ports and Enabling Security
The first step to setting up a secure connection on the DeviceMaster is to use
SocketServer to enable the appropriate port or ports and configure DeviceMaster security.
Note:
Make sure that the DeviceMaster contains the latest version of SocketServer before setting up security on the DeviceMaster.
1. Open the DeviceMaster
Server Configuration
page using one of these methods:
• Web browser, open a web browser and enter the IP address of the DeviceMaster that you want to configure.
• PortVision Plus, start PortVision PlusPortVision Plus, right-click the
DeviceMaster that you want to configure, and click
Web Manager
.
2. Click the port for which you want to configure.
Note:
Click the ? in a configuration area for field specific information or the Help button at the bottom of the page to view page level help.
3. If connecting an RS-422 or RS-485 serial device to this port, select the appropriate setting from the
Mode
drop list.
4. If necessary, set additional
Serial Configuration
parameters to match your serial device.
5. Click
Enable
in
TCP Connection Configuration
.
6. Optionally, click
Clone
if you want to set up all of the DeviceMaster serial ports with the same serial characteristics.
Note:
You will need the DeviceMaster IP address and the TCP port number to if you
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Secure COM Port Set Up - 45
Configuring Serial Ports and Enabling Security
want to configure the secure COM port redirector.
7. Click
Save
.
8. Click
Ok
at the
Configuration Updated
page.
9. Click
Configure Security
.
10. Click
Enable Secure Data Mode
so that TCP connections that carry data to/from the serial ports are encrypted using SSL or TLS security protocols. If this is enabled the following DeviceMaster features are disabled:
• The Comtrol proprietary MAC mode Ethernet driver protocol used in NS-Link and both UDP and MAC mode serial data transport
• The e-mail feature in SocketServer
• The RFC1006 features in SocketServer
11. Click
Enable Secure Config Mode
if you want to provide this level of security, which disables the following features:
• Telnet access to administrative and diagnostic functions is disabled.
• SSH access is still allowed.
• Unencrypted access to the web server via port 80 (http:// URLs) is disabled.
Encrypted access to the web server via port 443 (https:// URLs) is still allowed.
• Administrative commands that change configuration or operating state which are received using the Comtrol proprietary TCP driver protocol on TCP port 4606 are ignored.
• Administrative commands that change configuration or operating state that are received using the Comtrol MAC mode proprietary Ethernet protocol number
0x11FE are ignored.
12. If necessary, click
Enable Telnet/ssh
.
13. If required, click
Set
to configure
RSA key pair
used by SSL and SSH servers.
This is used to sign the Server RSA Certificate in order to verify that the DeviceMaster is authorized to use the server RSA identity certificate. Possession of the private portion of this key pair allows somebody to pose as the DeviceMaster If the Server
RSA Key is to be replaced, a corresponding RSA identity certificate must also be generated and uploaded or clients are not able to verify the identity certificate. a. Click
Browse
to locate the server RSA key.
b. Click
Upload
.
14. If required, click
Set
to configure the
RSA identity certificate
that the DeviceMaster uses during SSL/TLS handshaking to identify itself.
It is used most frequently by SSL server code in the DeviceMaster when clients open connections to the DeviceMaster's secure web server or other secure TCP ports. If a
DeviceMaster serial port configuration is set up to open (as a client) a TCP connection to another server device, the DeviceMaster also uses this certificate to identify itself as an SSL client if requested by the server.
In order to function properly, this certificate must be signed using the Server RSA
Key. This means that the server RSA certificate and server RSA key must be replaced as a pair. a. Click
Browse
to locate the RSA server certificate.
b. Click
Upload
.
15. If required, click
Set
to enter the
private/public key pair
that is used by some cipher suites to encrypt the SSL/TLS handshaking messages. Possession of the private portion of the key pair allows an eavesdropper to decrypt traffic on SSL/TLS connections that use DH encryption during handshaking.
16. If required, click
Set
to upload the
Client Authentication Certificate
.
46 - Secure COM Port Set Up
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Installing the Secure COM Port Redirector
If a CA certificate is uploaded, the DeviceMaster only allows SSL/TLS connections from client applications that provide to the DeviceMaster an identity certificate that has been signed by the CA certificate that was uploaded to the DeviceMaster.
This uploaded CA certificate that is used to validate a client's identity is sometimes referred to as a “trusted root certificate”, a “trusted authority certificate”, or a
“trusted CA certificate”. This CA certificate might be that of a trusted commercial certificate authority or it may be a privately generated certificate that an organization creates internally to provide a mechanism to control access to resources that are protected by the SSL/TLS protocols.
To control access to the DeviceMaster's SSL/TLS protected resources you should create your own custom CA certificate and then configure authorized client applications with identity certificates signed by the custom CA certificate.
a. Click
Browse
to locate the
Client Authentication Certificate
.
b. Click
Upload
.
17. After completing the key and certification management, click
Save
.
18. To configure another port as a secure COM port, update the
Serial Configuration
19. Click
Reboot
for the changes to take affect.
20. If you want to configure a secure COM port, you are ready to install the secure port
Installing the Secure COM Port Redirector
Installing the Secure COM Port Redirector
You can refer to the help system in the secure COM port redirector or use the following procedure to install the secure port redirector for Windows.
1. Locate the secure COM port redirector on the CD or download
the latest version.
2. Double-click the
setup-spr.msi
file.
3. Click
Next
at the
Setup Wizard
.
4. Click
I accept the terms in the License Agreement
and
Next
.
5. Optionally, browse and select a different installation path and then click
Next
.
6. Verify the installation selections and then click
Install
.
7. Click
Finish
to complete the installation and open the secure port redirector.
8. Configure the port with the secure port redirector using the next subsection.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Secure COM Port Set Up - 47
Configuring Secure Redirector COM Ports
Configuring Secure Redirector COM Ports
Adding a Secure Port
Configuring the Secure
COM Port
Use the following procedures to:
• Add a DeviceMaster port
• Configure the port for the secure port redirector
If necessary, refer to the secure port redirector help system for more information.
Use the following procedure to add a secure port or ports.
Note:
You must have enabled the security feature in SocketServer and have the IP address and TCP port numbers to perform the following procedure.
1. If necessary, open the
Secure Port Redirector
, click
Start
,
Programs
,
Secure Port
Redirector
, and
Secure Port Redirector
.
2. Click
Port
and
Add
.
3. Select an available COM port in the
Virtual serial port
drop list.
4. Enter the Remote IP address of the DeviceMaster.
5. Enter the TCP port number for which you want to communicate on the DeviceMaster.
6. Click
Ok
.
7. Repeat
Step 2 for each port that you want to use as a secure COM port.
Use the following procedure to configure the port.
1. Double-click the port that you want to configure.
2. Optionally click the
Connection Settings
tab and then click
Auto-reconnect when connection is broken
.
3. Click the
SSL Security
tab and then click
Use SSL for connection to remote side
.
4. Click the
Settings
tab and select the appropriate serial port settings.
5. Optional click the
Extra Strings
tab and enter the appropriate values.
6. Click
OK
to save the settings for the DeviceMaster.
7. Repeat the above procedure for each port that you want to use as a secure COM port.
You are now ready to connect the serial devices to the DeviceMaster ports. If necessary, refer to
Connecting Serial Devices on Page 53 for cabling information.
48 - Secure COM Port Set Up
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Socket Port Configuration
SocketServer Overview
This section discusses the following topics:
•
•
SocketServer Versions on Page 52
•
Accessing Socket Configuration on Page 51
SocketServer
is the name of the TCP/IP socket web page that is integrated in the firmware that comes pre-installed on your DeviceMaster.
If you want to use any of the ports as COM or tty ports, you should first install and configure the NS-Link device driver for your operating system, and then configure the ports that you want to use as TCP/IP sockets. When you install an NS-Link device driver, an NS-Link version of SocketServer loads on the DeviceMaster. See
Installation on Page 39 for device driver installation procedures.
The main SocketServer web page provides access to configure:
• Socket port characteristics for:
Serial
TCP connection
UDP connection
See
SocketServer Architecture on Page 50
for more information about socket port support.
• Network settings (after initial configuration)
• Email notification services
• RFC1006 (ISO over TCP)
Note:
For socket service configuration procedures, see the web page Help system or the
PortVision Plus Help system.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Socket Port Configuration - 49
SocketServer Architecture
SocketServer Architecture
TCP/IP socket mode
operation is used to connect serial devices with an application that supports TCP/IP socket communications addressing.
DeviceMaster
PC or
Mainframe
IP socket application
Ethernet Hub
LAN/WAN
Ethernet Hub
Serial Device
TCP/IP Socket Mode
Serial tunneling mode
is used to establish a socket connection between two
DeviceMasters through an ethernet network.
DeviceMaster
DeviceMaster
Ethernet Hub
Dumb Terminal
LAN/WAN
Ethernet Hub
Printer
Serial Tunneling Mode
UDP mode
is designed for applications that need faster data transmission, or that make use of UDP’s broadcast capabilities. UDP differs from TCP in that a UDP transmission does not first require a connection to be opened before sending data and the receiving device does not issue acknowledgements to the sender.
UDP Mode
1 2 3 4
Ethernet Hub
Serial RS-232 connections
LAN/WAN
DeviceMaster
DeviceMaster
Ethernet Hub
Serial Device
In this example, four
PCs receive data simultaneously from one serial device.
50 - Socket Port Configuration
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Accessing Socket Configuration
Accessing Socket Configuration
Web Browser
PortVision Plus
Web Manager Button
Configure Device Page
There are several ways to access the socket configuration pages (SocketServer or NS-
Link). Use the method that fits your environment best.
•
•
To access the socket configuration page for the DeviceMaster using a web browser, follow this procedure.
1. Start your web browser.
2. Enter the IP address of the DeviceMaster in the URL field.
Note:
If you do not know the IP address, you can view the IP address in PortVision Plus or retrieve the IP address with the NS-Link driver for Windows.
3. Click the port number that you want to configure as a socket.
Note:
See the web page Help system, if you need information about configuring sockets or serial tunneling. The Help system provides detailed configuration procedures and descriptions for all fields.
There are several ways to access the socket configuration page for the DeviceMaster using PortVision Plus.
1. If necessary, start PortVision Plus, right-click the DeviceMaster that you want to configure, and click
Web Manager
.
2. Click the port for which you want to configure socket port settings (serial, TCP connection configuration, and UDP connection configuration).
Note:
For socket configuration information see the Help system. Click the
?
in a configuration area for field specific information or the Help button at the bottom of the page to view page level help. To locate configuration procedures, scroll to the top of the Help file and view the Table of Contents.
3. Click
Save
to return to the main page.
4. Optionally, access the following pages to configure additional settings.
a. Click the
Network
page to change the network settings.
b. Click the
Email Settings
page to configure email notification services.
c. Click the
RFC1006 Settings
page to configure RFC1006 settings.
1. If necessary, start PortVision Plus, double-click the DeviceMaster that you want to configure in the
List View
pane.
2. Click the port
Settings tab
to configure socket port settings (serial, TCP connection configuration, and UDP connection configuration).
Note:
For socket configuration information click the Help button at the left.
3. Optionally, access the following pages to configure additional settings.
a. Click the
Email Settings
property page to configure email notification services.
b. Click the
RFC1006 Settings
property page to configure RFC1006 settings.
c. Click the
Port Settings
property page to configure serial port characteristics for socket services.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Socket Port Configuration - 51
SocketServer Versions
SocketServer Versions
discusses the that the default SocketServer web page is the same as the NS-Link web page. If the NS-Link driver is not running (not installed or disabled), the default SocketServer loads when you open a web browser session.
Your SocketServer or NS-Link version may be different than these examples.
52 - Socket Port Configuration
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Connecting Serial Devices
This section discusses connecting your serial devices to the DeviceMaster. In addition, it provides you with information to build serial or test cables and loopback connectors to test the serial ports.
Note:
Go to
Building the Serial Ribbon Cable on Page 16
for connector information for the
DeviceMaster 1-Port Embedded adapter.
Connecting Devices
Caution
Use the appropriate procedure to connect asynchronous serial devices to the
DeviceMaster ports.
Make sure that you have configured the ports using the NS-Link driver or
SocketServer for the correct communications mode before connecting any devices. The default mode in the NS-Link drivers is RS-232. There is a remote possibility that connecting a serial device for the wrong mode could damage the serial device.
•
DeviceMaster 1/4/8/16/32-Port Models
•
DeviceMaster 2-Port with Serial Terminals on Page 56
•
DeviceMaster 2-Port with Serial Terminals on Page 56
DeviceMaster 1/4/8/16/32-Port Models
1. Connect your serial devices to the appropriate serial port on the DeviceMaster using the appropriate cable. You can build your own DB9 or RJ45 cables using the appropriate discussion:.
•
DB9 Serial Cables and Loopback Plugs on Page 59
•
RJ45 Serial Cables and Loopback Plugs on Page 61
Note:
Refer to the hardware manufacturer’s installation documentation if you need help with connector pinouts or cabling for the serial device.
2. Verify that the devices are communicating properly. Go to the appropriate table for information about the LEDs, which may provide information about the installation.
•
1-Port (Standard) LEDs on Page 54
•
1-Port Embedded LEDs on Page 54
•
LEDs - 4/8-Port with DB9 Connectors on Page 54
•
LEDs - 8/16/32-Port with RJ45 Connectors on Page 55
For additional LED information, go to the
PWR
or
Status
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Connecting Serial Devices - 53
DeviceMaster 1/4/8/16/32-Port Models
1-Port (Standard) LEDs
Status
The amber
Status
LED on the device is lit, indicating you have power and it has completed the boot cycle.
Note:
The
Status
LED flashes while booting and it takes approximately 15 seconds for the Bootloader to complete the cycle. When the
Bootloader completes the cycle, the LED has a solid, steady light that blinks approximately every 10 seconds.
Link
Act
If the red
Link Act
LED is lit, it indicates a working Ethernet connection.
Duplex
If the red
Duplex
LED is lit, it indicates full-duplex activity.
100
If the red
100
LED is lit, it indicates a working 100 MB Ethernet connection (100 MB network, only). If the LED is not lit, it indicates a 10
MB Ethernet connection.
1-Port Embedded LEDs
Status
100
When lit, the amber
Status
LED (
D1
) on the DeviceMaster indicates the devices is fully powered and has completed the boot cycle.
Note:
The
Status
LED flashes for approximately 15 seconds while booting. When the Bootloader completes the cycle, the LED has a solid, steady light that blinks approximately every 10 seconds.
Link/
Act
When lit, the red
Link/Act
LED (
D2
) indicates a working Ethernet connection.
Duplex
When lit, the red
Duplex
(
D3
) LED indicates full-duplex activity.
When lit, the red
100
(
D4
) LED indicates a working 100 MB Ethernet connection (100 MB network, only). If the LED is not lit, it indicates a 10
MB Ethernet connection.
LINK ACT
COL
100
Rx/Tx
PWR
LEDs - 4/8-Port with DB9 Connectors
If the
LINK ACT
LED (UP or DOWN) is lit, it indicates a working
Ethernet connection.
If the
COL
LED is lit, it indicates a network collision.
If the
100
LED is lit, it indicates a working 100 MB Ethernet connection (100 MB network, only). If the LED is not lit, it indicates a
10 MB Ethernet connection.
The
Rx
(amber) and
Tx
(green) LEDs next to each port provides information about the network connection of the serial port.
RX1*
TX1*
* Represents port number.
When lit, the
PWR
LED (reverse side from the serial connectors) on the DeviceMaster indicates the devices is fully powered and has completed the boot cycle.
Note:
The
PWR
LED flashes for approximately 15 seconds while booting. When the Bootloader completes the cycle, the LED has a solid, steady light that blinks approximately every 10 seconds.
54 - Connecting Serial Devices
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
DeviceMaster 1/4/8/16/32-Port Models
100
Duplex
Rx/Tx
LEDs - DeviceMaster Serial Hub 16-Port with DB9 Connectors
LINK ACT
If the
LINK ACT
LED (UP or DOWN) is lit, it indicates a working
Ethernet connection.
When lit, the red
100
(
D4
) LED indicates a working 100 MB Ethernet connection (100 MB network, only). If the LED is not lit, it indicates a
10 MB Ethernet connection.
If the red
Duplex
LED is lit, it indicates full-duplex activity.
The Rx (amber) and Tx (green) LEDs next to each port provides information about the network connection of the serial port.
RX1*
TX1*
* Represents port number.
Status
When lit, the
Status
LED (reverse side from the serial connectors) on the DeviceMaster Serial Hub indicates the devices is fully powered and has completed the boot cycle.
Note:
The
Status
LED flashes for approximately 15 seconds while booting. When the Bootloader completes the cycle, the LED has a solid, steady light that blinks approximately every 10 seconds.
LINK ACT
COL
100
Rx/Tx
LEDs - 8/16/32-Port with RJ45 Connectors
If the
LINK ACT
LED is lit, it indicates a working Ethernet connection.
If the
COL
LED is lit, it indicates a network collision.
If the
100
LED is lit, it indicates a working 100 MB Ethernet connection
(100 MB network, only). If the LED is not lit, it indicates a 10 MB
Ethernet connection.
Rx and Tx LEDs next to each port provides information about the network connection of the serial port.
Rx Tx
Rx Tx
PWR
(16-Port with external power supply)
When lit, the
PWR
LED on the DeviceMaster indicates the devices is fully powered and has completed the boot cycle.
Note:
The
PWR
LED flashes for approximately 15 seconds while booting. When the Bootloader completes the cycle, the LED has a solid, steady light that blinks approximately every 10 seconds.
Note:
The port LED activity on the DeviceMaster 16/32-Port may be inconsistent until the port has been opened. After a port is opened the LED activity works as documented.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Connecting Serial Devices - 55
DeviceMaster 2-Port with Serial Terminals
DeviceMaster 2-Port with Serial Terminals
Serial Terminal (4)
Signals (1E)
Use the following information to connect the DeviceMaster UP 2-port.
1. Connect your serial devices to the appropriate serial port on the DeviceMaster UP using the appropriate cable. You can build your own cables or loopbacks using the appropriate discussions:
•
Serial Terminal (4) Signals (1E) on Page 56
•
Serial Terminal (8) Signals (2E) on Page 57
•
DeviceMaster 1E (Serial Terminals) Cables and Loopbacks on Page 63
•
DeviceMaster 2E (Serial Terminals) Cables and Loopbacks on Page 65
Note:
Refer to the hardware manufacturer’s installation documentation if you need help with connector pinouts or cabling for the serial device.
2. Verify that the devices are communicating properly. Use the appropriate table for information about the LEDs, which may provide information about the installation.
2-Port LED Descriptions
STATUS
LINK
The
STATUS
LED on the device is lit, indicating you have power and it has completed the boot cycle.
Note:
The
STATUS
LED flashes while booting and it takes approximately
15 seconds for the Bootloader to complete the cycle.
When the
Bootloader completes the cycle, the LED has a solid, steady light that blinks approximately every 10 seconds
.
If the
LINK
(green) LED is lit, it indicates a working Ethernet connection.
ACT
If the
ACT
(yellow) LED flashes, it indicates network activity.
Note:
For additional LED information, go to the
STATUS
Use the following table or drawings for signal information. The signals for
SERIAL2
are the same as
SERIAL1
.
RS-422
RS-232
†
RS-485 Full-Duplex
RS-485 Half-Duplex
TRxD-
TxD RTS RxD CTS
TxD-
TxD+
RxD-
RxD+
TRxD+
† † RS-232 ground must be connected to the appropriate signal ground terminal..
56 - Connecting Serial Devices
Signal
Ground
Not connected
Signal
Ground†
† Wire gauge: AWG 12-22
Chassis
Ground†
Return†
5-30VDC
Positive†
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Serial Terminal (8) Signals (2E)
Serial Terminal (8)
Signals (2E)
RS-232†
RS-422/RS-485
Full-Duplex
TxD
TxD-
RTS
TxD+
RxD
RxD-
CTS
RxD+
RS-485
Half-Duplex
TRxDTRxD+
† RS-232 ground must be connected to the appropriate signal ground terminal.
Use the following drawings or table for signal information. The signals for
SERIAL2
are the same as
SERIAL1
.
RS-232†
RS-422
RS-485 Full-Duplex
RS-485 Half-Duplex
CD RI TxD RxD
TxDRxD-
TRxD-
DSR DTR RTS CTS
TxD+ RxD+
TRxD+
†
RS-232 ground must be connected to the appropriate signal ground terminal.
Signal
Ground
Signal
Ground†
Not connected
† Wire gauge: AWG 12-22
Chassis
Ground†
Return† Positive†
5-30VDC
RS-232
CD DSR RI DTR TxD
RS-422/RS-485
Full-Duplex
N/A N/A N/A N/A TxD-
RTS
TxD+
RxD CTS
RxD- RxD+
RS-485 Half-
Duplex
N/A N/A N/A N/A TRxDTRxD+ N/A N/A
† RS-232 ground must be connected to the appropriate signal ground terminal.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Connecting Serial Devices - 57
DeviceMaster 2-Port (1E/2E) DB9 Connectors
DeviceMaster 2-Port (1E/2E) DB9 Connectors
Use the following information to connect the DeviceMaster UP 2-port.
1. Connect your serial devices to the appropriate serial port on the DeviceMaster UP using the appropriate cable.
Use the following table and the appropiate discussion to build cables or loopback plugs.
•
•
DB9 Null-Modem Cables (RS-232) on Page 60
•
DB9 Null-Modem Cables (RS-422) on Page 60 (also supports RS-485 full-duplex)
•
DB9 Straight-Through Cables (RS-232/485) on Page 60
DB9 Connector Pinouts
Pin RS-232
RS-422
RS-485 Full-Duplex
(Master/Slave)
RS-485
Half-Duplex
6
7
4
5
1
2
3
DCD
RxD
TxD
DTR
GND
DSR
RTS
Not used
RxD-
TxD-
Not used
Not used†
Not used
TxD+
Not used
Not used
TRxD-
Not used
Not used†
Not used
TRxD+
8
9
CTS
RI
RxD+
Not used
Not used
Not Used
† Pin 5 is tied to ground on the board, but is not used in the cable.
Note:
Refer to the hardware manufacturer’s installation documentation if you need help with connector pinouts or cabling for the serial device.
2. Verify that the devices are communicating properly. Use the appropriate table for information about the LEDs, which may provide information about the installation.
2-Port LED Descriptions
STATUS
LINK
The
STATUS
LED on the device is lit, indicating you have power and it has completed the boot cycle.
Note:
The
STATUS
LED flashes while booting and it takes approximately 15 seconds for the Bootloader to complete the cycle.
When the Bootloader completes the cycle, the LED has a solid, steady light that blinks approximately every 10 seconds
.
If the
LINK
(green) LED is lit, it indicates a working Ethernet connection.
ACT
If the
ACT
(yellow) LED flashes, it indicates network activity.
Note:
For additional LED information, go to the
STATUS
58 - Connecting Serial Devices
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
DB9 Serial Cables and Loopback Plugs
DB9 Serial Cables and Loopback Plugs
DB9 Loopback Plugs
You can build your own null-modem or straight-through DB9 serial cables for 1-port and
4/8-port models using the following subsections.
Note:
See DeviceMaster 2-Port with Serial Terminals on Page 56 for 2-port models with
DB9 connectors..
DB9 Connector Pinouts
7
8
5
6
9
†
3
4
1
2
Pin RS-232
††
RS-422 RS-485
DCD
RxD
TxD
DTR
GND
DSR
RTS
CTS
Not used
RxD-
TxD-
Not used
Not used
Not used
TRxD-
Not used
Not used† Not used†
Not used
TxD+
RxD+
Not used
TRxD+
Not used
RI Not used Not Used
Pin 5 is tied to ground on the board, but is not used in the cable.
†† The DeviceMaster Serial Hub only supports
RS-232.
This illustrates the DB9 connector signals.
RS-232 RS-422 RS-485
GND
DTR
TxD
RxD
CD
RI
CTS
RTS
DSR
Pin 1
DB9 Male
Pin 6
Not used*
Not used
TxD-
RxD-
Not used
Pin 1
Not used
RxD+
TxD+
Not used
Pin 6
DB9 Male
Not used*
Not used
TRxD-
Not used
Not used
Pin 1
DB9 Male
Not used
Not used
TRxD+
Not used
Pin 6
* Pin 5 is tied to ground on the board,
but is not used in the cable.
Note:
If you are using a DB9 to RJ45 adapter, see
RJ45 Serial Cables and Loopback Plugs on Page 61
.
Loopback connectors
are DB9 female serial port plugs, with pins wired together as shown, that are used in conjunction with application software (Test Terminal or minicom) to test serial ports. The DeviceMaster is shipped with a a single loopback plug (RS-232/422).
Note:
You can use Test Terminal (Windows) or minicom (Linux) to test the serial ports.
You can use the Support page on the CD shipped with the DeviceMaster or see
Locating Software and Documentation on Page 10
) to locate the NS-Link User Guide for Windows or the Linux readme file.
Wire the following pins together to build additional plugs or replace a missing RS-232 loopback plug:
Pin 1
Pin 5
Pin 6 Pin 9
RS-232 Only
(Back View)
• Pins 1 to 4 to 6
Pin 1
Pin 5
RS-232 Only
The RS-232 loopback plug
• Pins 2 to 3
• Pins 7 to 8 to 9
Pin 6 Pin 9
(Back View) also works for RS-422.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Connecting Serial Devices - 59
DB9 Null-Modem Cables (RS-232)
DB9 Null-Modem
Cables (RS-232)
DB9 Null-Modem
Cables (RS-422)
DB9 Straight-Through
Cables (RS-232/485)
Wire the following pins together for an RS-422 loopback plug:
• Pins 2 to 3
• Pins 7 to 8
Pin 1
Pin 6
Pin 5
Pin 9
RS-422 Only
(Back View)
Use the following figure if you need to build an RS-232 null-modem cable. A null-modem cable is required for connecting DTE devices.
Signal
TxD
RxD
RTS
CTS
DSR
DCD
DB9
Pins
3
2
7
8
6
1
DB9
Pins
2
3
8
7
4
1
DB25
Pins
3
2
5
4
20
8
RJ45
Pins
5
4
8
1
2
6
Signal
RxD
TxD
CTS
RTS
DTR
DCD
DTR
GND
4
5
6
5
6
7
7
3
DSR
GND
Note:
You may want to purchase or build a straight-through cable and purchase a nullmodem adapter. For example, a null-modem cable can be used to connect COM2 of one PC to COM2 of another PC.
Use the following figure if you need to build an RS-422 null-modem cable.
Signal
TxD+
DB9
Pins
7
TxD3
RxD+ 8
RxD- 2
Signal
RxD+
RxD-
TxD+
TxD-
Note:
RS-422 pinouts are not standardized. Each peripheral manufacturer uses different pinouts. Please refer to the documentation for the peripheral to determine the pinouts for the signals above.
Use the following figure if you need to build an RS-232 or RS-485 straight-through cable.
Straight-through cables are used to connect modems and other DCE devices. For example, a straight-through cable can be used to connect COM2 to a modem.
Signal
DCD
RxD
TxD or TRxD-
DTR
DB9
Pins
1
2
3
4
GND
DSR
5
6
7
RTS or TRxD+
CTS
RI
8
9
DB9
Pins
1
2
3
4
5
6
7
8
9
RJ45
Pins
6
5
4
2
3
7
1
8
N/A
DB25
Pins
8
3
2
20
7
6
4
5
22
Signal
DCD
RxD
TxD or TRxD-
DTR
GND
DSR
RTS or TRxD+
CTS
RI
60 - Connecting Serial Devices
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
RJ45 Serial Cables and Loopback Plugs
RJ45 Serial Cables and Loopback Plugs
You can build your own null-modem or straight-through RJ45 serial cables using the following subsections.
RJ45 Null-Modem
Cables (RS-232)
Pin RS-232 RS-422 RS-485
3
4
1
2
RTS
DTR
Signal GND
TxD
TxD+
Not used
Not used†
TxD-
TRxD+
Not used
Not used†
TRxD-
7
8
5
6
RxD
DCD
DSR
CTS
RxD-
Not used
Not used
RxD+
Not used
Not used
Not used
Not used
† Pin 3 is tied to ground on the board, but is not used in the cable.
Use the following figure if you need to build an RS-232 null-modem cable. A null-modem cable is required for connecting DTE devices.
Signal
TxD
RxD
RTS
CTS
DSR
DCD
DTR
GND
RJ45
Pins
4
5
1
8
7
6
2
3
DB9
Pins
2
3
8
7
4
1
6
5
DB25
Pins
3
2
5
4
20
8
6
7
RJ45
Pins
5
4
8
1
2
6
7
3
Signal
RxD
TxD
CTS
RTS
DTR
DCD
DSR
GND
Note:
You may want to purchase or build a straight-through cable and purchase a nullmodem adapter. For example, a null-modem cable can be used to connect COM2 of one PC to COM2 of another PC.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Connecting Serial Devices - 61
RJ45 Null-Modem Cables (RS-422)
RJ45 Null-Modem
Cables (RS-422)
Straight-Through
Cables (RS-232/485)
RJ45 Loopback Plugs
RS-485 Test Cable
Use the following figure if you need to build an RS-422 null-modem RJ45 cable. A nullmodem cable is required for connecting DTE devices.
Signal
RJ45
Pins
Signal
TxD+
1
RxD+
TxD4
RxD+ 8
RxD- 5
RxD-
TxD+
TxD-
Note:
RS-422 pinouts are not standardized. Each peripheral manufacturer uses different pinouts. Please refer to the documentation for the peripheral to determine the pinouts for the signals above.
Use the following figure if you need to build an RS-232 or RS-485 straight-through cable.
Straight-through cables are used to connect modems and other DCE devices. For example, a straight-through cable can be used to connect COM2 of one PC to COM2 to a modem.
Signal
DCD
RxD
TxD or TRxD-
DTR
GND
DSR
RJ45
Pins
6
5
4
2
3
7
RTS or TRxD+ 1
CTS
RI
8
N/A
DB9
Pins
1
2
3
4
5
6
7
8
9
RJ45
Pins
6
5
4
2
3
7
DB25
Pins
8
7
6
3
2
20
1
8
N/A
4
5
22
Signal
DCD
RxD
TxD or TRxD-
DTR
GND
DSR
RTS or TRxD+
CTS
RI
Loopback connectors
are RJ45 serial port plugs, with pins wired together as shown, that are used in conjunction with application software (Test Terminal or Minicom) to test serial ports. The DeviceMaster is shipped with a a single loopback plug (RS-232/422).
• Pins 4 to 5
• Pins 1 to 8
• Pins 2 to 6 to 7
1
Plug
Top View
8
The RS-232 loopback plug also works for RS-422.
Note:
You can use Test Terminal
(Windows) or minicom
Cable
(Linux) to test the serial ports. You can use the Support page on the CD shipped with the DeviceMaster or see
Locating Software and Documentation on Page 10
) to locate the NS-Link User Guide for Windows or the Linux readme file.
You can use a straight-through cable as illustrated previously, or build your own cable.
Signal
RJ45
Pins Signal
TRxD-
4
TRxD-
TRxD+
1
TRxD+
Note:
RS-422 pinouts are not standardized. Each peripheral manufacturer uses different pinouts. Please refer to the documentation for the peripheral to determine the pinouts for the signals above.
62 - Connecting Serial Devices
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
DeviceMaster 1E (Serial Terminals) Cables and Loopbacks
DeviceMaster 1E (Serial Terminals) Cables and Loopbacks
Serial Terminal (4)
Null-Modem Cables
(RS-232)
Use the appropriate discussion to build the following cables:
•
Serial Terminal (4) Null-Modem Cables (RS-232) on Page 63
•
Serial Terminal (4) Null-Modem Cables (RS-422) on Page 63
•
Serial Terminal (4) Straight-Through Cables (RS-232/485) on Page 64
•
1E Loopback Signals on Page 64
An RS-232 null-modem cable is required for connecting DTE devices.
RS-232 Null-Modem Cable
TxD RTS RxD CTS
Serial Terminal (4)
Null-Modem Cables
(RS-422)
DB9
RxD
2
DB25 3
CTS
8
5
TxD
3
2
RTS
7
4
An RS-422 null-modem cable is required for connecting DTE devices.
RS-422 Null-Modem Cable
TxD RTS RxD CTS
DB9
RxD-
2
RxD+ TxD-
8 3
TxD+
DB25 3 5 2 4
Note:
RS-422 pinouts are not standardized. Each peripheral manufacturer uses different pinouts. Please refer to the documentation for the peripheral to determine the pinouts for the signals above.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Connecting Serial Devices - 63
Serial Terminal (4) Straight-Through Cables (RS-232/485)
Serial Terminal (4)
Straight-Through
Cables (RS-232/485)
RS-232 or RS-485 straight-through cables are used to connect modems and other DCE devices.
RS-232/422 Straight-Through Cable
TxD RTS RxD CTS
1E Loopback Signals
DB9
TxD or
TRxD-
3
RTS RxD or
TRxD+
7 2
DB25 2 4 3
CTS
8
5
Use this drawing to wire a loopback, which is used in conjunction with application software (Test Terminal or minicom) to test serial ports.
See the NS-Link User Guide for Windows about using
Test Terminal or Using minicom to Test Comtrol Ports to test the serial ports. Optionally, this information is on the
Software and Documentation
CD shipped with the product.
Wire the terminals together to create a loopback.
• TxD to RxD
• RTS to CTS
TxD RTS RxD CTS
64 - Connecting Serial Devices
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
DeviceMaster 2E (Serial Terminals) Cables and Loopbacks
DeviceMaster 2E (Serial Terminals) Cables and Loopbacks
Serial Terminal (8)
Null-Modem Cables
(RS-232)
Use the appropriate discussion to build the following cables:
•
Serial Terminal (8) Null-Modem Cables (RS-232) on Page 65
•
Serial Terminal (8) Null-Modem Cables (RS-422) on Page 65
•
Serial Terminal (8) Straight-Through Cables (RS-232/485) on Page 66
•
2E Loopback Signals on Page 66
An RS-232 null-modem cable is required for connecting DTE devices.
RS-232 Null-Modem Cable
CD DSR RI DTR TxD RTS RxD CTS
Serial Terminal (8)
Null-Modem Cables
(RS-422)
DB9
DB25
DCD DTR RI DSR
1 4 9 6
8 20 22 6
RxD
2
3
CTS TxD RTS
8 3 7
5 2 4
An RS-422 null-modem cable is required for connecting DTE devices.
RS-422 Null-Modem Cable
CD DSR RI DTR TxD RTS RxD CTS
DB9
RxD-
2
RxD+
8
TxD- TxD+
3 7
DB25
3 5 2 4
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Connecting Serial Devices - 65
Serial Terminal (8) Straight-Through Cables (RS-232/485)
Serial Terminal (8)
Straight-Through
Cables (RS-232/485)
RS-232 or RS-485 straight-through cables are used to connect modems and other DCE devices.
RS-232/485 Straight-Through Cable
CD DSR RI DTR TxD RTS RxD CTS
2E Loopback Signals
DB9
DB25
DCD DSR RI DTR TxD or
TRxD-
RTS or
RxD
TRxD+
CTS
1
8
6
6
9 4
22 20
3
2
7
4
2
3
8
5
Use the drawing below to wire a loopback, which is used in conjunction with application software (Test Terminal or minicom) to test serial ports.
See the NS-Link User Guide for Windows about using Test Terminal or Using minicom to
Test Comtrol Ports to test the serial ports. Optionally, this information is on the
Software and Documentation
CD shipped with the product.
Wire the terminals together to create a loopback.
• TxD to RxD
• RTS to CTS to RI
• DTR to CD to DSR
CD DSR RI DTR TxD RTS RxD CTS
66 - Connecting Serial Devices
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Managing the DeviceMaster
This section discusses the following DeviceMaster maintenance procedures:
•
•
Uploading SocketServer to Multiple DeviceMasters on Page 68
•
Configuring Multiple DeviceMasters Network Addresses on Page 68
•
Using Configuration Files on Page 69
•
Managing Bootloader on Page 70 , which also discusses checking the Bootloader
version and downloading the latest Bootloader
•
Adding a DeviceMaster to an Existing Installation on Page 72
•
Replacing a DeviceMaster on Page 72
•
Restoring Factory Defaults (2-Port, Only) on Page 73
Note:
You can optionally refer to RedBoot Procedures on Page 75
if you want to perform procedures at the RedBoot level.
Rebooting the DeviceMaster
There are many ways to reboot the DeviceMaster. Use the method that most fits your situation.
Method
PortVision Plus
Web page
Telnet
DeviceMaster
2-Port Models
Main screen
: Right-click the DeviceMaster or DeviceMasters, click
Reboot Device
and then
Yes
.
Configure Device
screen: Click
Reboot Device
and then
Yes
.
Main page
: Scroll to the bottom of the screen, click
Reboot
and then
Yes: Reboot
.
Type
reset
.
DeviceMaster 2-port models have a reset/restore switch.
• If the reset/restore switch is depressed for less than 2 seconds, DeviceMaster RTS 2-port models reboot.
• If the reset/restore switch is depressed for greater than approximately 5 seconds it restores the default password and network setting values.
Optionally, you can power cycle the DeviceMaster.
Procedure
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Managing the DeviceMaster - 67
Uploading SocketServer to Multiple DeviceMasters
Uploading SocketServer to Multiple DeviceMasters
If the Windows NS-Link driver has been installed, make sure that the driver is disabled through the
Device Manager
before uploading SocketServer.
1. If you have not done so, install PortVision Plus (
Installing PortVision Plus on Page 33 )
and
Scan
the network.
2. Shift-click the multiple DeviceMasters on the
Main
screen that you want to update and use one of the following methods:
• Click the
Upload
button
• Right-click and then click
Upload Firmware
• Click
Upload Firmware
on the
Device
menu
3. Browse, click the firmware (
.bin
) file,
Open
(
Please locate the new firmware
), and then click
Yes
(
Upload Firmware
).
It may take a few moments for the firmware to upload onto the device. The device will reboot itself during the upload process.
4. Click
Ok
to the advisory message about waiting to use the device until the status reads
ON-LINE
.
In the next polling cycle, PortVision Plus will update the
List View
pane and display the new firmware version.
Configuring Multiple DeviceMasters Network Addresses
The DeviceMasters must be on the same network segment for the following procedure to work.
Optionally, you may want to create a configuration file and also configure the Email,
RFC1006, and Port Settings. See
Using Configuration Files on Page 69
for more information.
Use the following steps to configure multiple DeviceMasters.
1. If you have not done so, install PortVision Plus (
Installing PortVision Plus on Page 33 )
and
Scan
the network.
2. Shift-click the DeviceMasters for which you want to program network information, right-click, and click
Assign IP to Multiple Devices
.
3. Enter the starting IP address, subnet mask, IP Gateway and click
Proceed
.
PortVision Plus displays the programmed IP addresses in the
List View
pane after the next refresh cycle.
68 - Managing the DeviceMaster
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Using Configuration Files
Using Configuration Files
If you are deploying multiple DeviceMaster units that share common values, you can save the configuration file (.
dmc
) from the
Main
or
Configure Device
screens in PortVision Plus and load that configuration onto other DeviceMaster units.
If you save a configuration file from the
Main
or
Configure Device
screen, you can choose what properties you want saved.
Use this procedure to save a configuration file using the
Main
screen.
1. If you have not done so, install PortVision Plus (
Installing PortVision Plus on Page 33 )
and
Scan
the network.
2. Highlight the device on the
Main
screen that you want to save its configuration and use one of the following methods:
• Click the
Save
button
• Right-click and then click
Save Configuration to File
3. Browse to the location you want to save the file, enter a file name and click
Save
.
4. Click the
All
checkbox or click only the properties that you want saved for each property page in the configuration file and click
Done
.
Note:
Selecting the
All
option with multiple DeviceMasters highlighted will apply the same IP address to all of the selected DeviceMasters.
5. Click
Ok
to close the
Save Configuration Completed
message.
Use the following procedure to load a previously saved a DeviceMaster configuration file.
Load a configuration file and apply it to a selected DeviceMaster or DeviceMasters from the
Main
or
Configure Device
screen.
Use this procedure to load a configuration file using the
Main
screen to one or more
DeviceMaster units.
1. Highlight the device or devices on the
Main
screen that you want to load and use one of the following methods:
• Click the
Load
button
• Right-click and then click
Load Configuration to File
• Click
Load Configuration to File
on the
Device
menu
2. Click
Yes
to the warning that it will take 25 seconds per device and it may also reboot the devices.
3. Browse to the location of the configuration file, click the file name and then
Open
.
4. Click the
All
checkbox or click only the properties that you want to load for each property page in the configuration file and then click
Done
.
5. Close the
Load Configuration
popup message.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Managing the DeviceMaster - 69
Managing Bootloader
Managing Bootloader
Checking the
Bootloader Version
Uploading Bootloader
Caution
Bootloader
refers to the operating system that runs on the DeviceMaster hardware during the power on phase, which then loads SocketServer.
Note:
Typically, you should not update the Bootloader unless advised to do so by Comtrol
Technical Support.
There are several methods and tools that you can use to check the Bootloader version or update the Bootloader.
•
PortVision Plus
is the easiest way to check the Bootloader version and uploads the latest version.
• Redboot can be used to check the Bootloader version and update the Bootloader, if
necessary. See RedBoot Procedures on Page 75
for procedures.
The following procedure uses PortVision Plus to check the Bootloader version.
Optionally, you can use Redboot, see Determining the Bootloader Version on Page 78 .
1. If you have not done so, install PortVision Plus (
Installing PortVision Plus on Page 33 )
and
Scan
the network.
2. Right-click the DeviceMaster and click
Reboot Device
.
3. Click
Yes
to the
Confirm Reboot
query.
4. Right-click the DeviceMaster, click
Refresh Device
as many times as necessary to catch the reboot cycle in the
List View
pane. The Bootloader version is briefly displayed during the reboot cycle before
loads.
5. Check the Comtrol web site to see if a later version is available.
6. Go to the next subsection to upload a new version of Bootloader.
Use the following procedure to upload Bootloader to the DeviceMaster. Typically, you should not update the Bootloader unless advised to do so by Comtrol Technical Support.
Note:
Technical Support does not recommend updating Bootloader across a WAN. For best results, connect the DeviceMaster directly to a PC or laptop to upload
Bootloader.
Make sure that power is not interrupted while uploading Bootloader. Power interruption while uploading Bootloader will require that the DeviceMaster must be sent into Comtrol so that it can be reflashed.
If you are not successful uploading SocketServer into the DeviceMaster, do not upload Bootloader.
If the NS-Link driver for Windows has been installed, make sure that the driver is disabled through the
Device Manager
before uploading Bootloader.
1. If you have not done so, install PortVision Plus (
Installing PortVision Plus on Page 33 )
and
Scan
the network.
2. If necessary, check the Bootloader version and download the latest version.
70 - Managing the DeviceMaster
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Uploading Bootloader
3. Right-click the DeviceMaster for which you want to update, click
Upload Firmware
, browse to the Bootloader
.bin
file, and then click
Open
.
4. Click
Yes
to the
Upload Firmware
message that warns you that this is a sensitive process.
5. Click
Ok
to the second
Upload Firmware
message and then click
Refresh
until the
Bootloader version displays in the
List View
pane, which should show the new version.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Managing the DeviceMaster - 71
Adding a DeviceMaster to an Existing Installation
Adding a DeviceMaster to an Existing Installation
Use this procedure to add another DeviceMaster to an existing configuration.
1. Install the DeviceMaster to an Ethernet hub or server NIC. If necessary, see
Note:
Technical support recommends installing and testing one DeviceMaster at a time when installing multiple DeviceMasters. In the event troubleshooting must be done, a single DeviceMaster is easier to resolve than several at once.
2. Power-up the new DeviceMaster and verify that boot cycle completes.
Note:
The
PWR
or
Status
LED flashes while booting and it takes approximately 15 seconds for the Bootloader to complete the boot cycle.
3. If required, program an IP address into the new DeviceMaster.
4. Configure serial ports to support the serial devices.
Replacing a DeviceMaster
Device Programmed with IP Address
Device Programmed with MAC Address
Follow the appropriate procedure to replace DeviceMaster with another DeviceMaster in an existing configuration.
Use this procedure to replace hardware if the existing device is programmed for use with an IP address.
1. Configure the IP address in the new DeviceMaster.
2. Remove the old DeviceMaster and attach a new or spare DeviceMaster.
3. Connect the new DeviceMaster to the network hub or server NIC.
4. Power-up the new DeviceMaster and verify that boot cycle completes.
Note:
The
PWR
or
Status
LED flashes while booting and it takes approximately 15 seconds for the Bootloader to complete the boot cycle.
5. If using socket mode, configure any ports as necessary to match the previous
DeviceMaster.
6. Transfer
all
cabling from the old DeviceMaster to the new DeviceMaster.
7.
It is not necessary
to shut down and restart the host PC.
Use this procedure to replace hardware if the existing device is using a MAC address for communications.
1. Remove the old DeviceMaster and attach a new or spare DeviceMaster.
2. Connect the new DeviceMaster to the network hub or server NIC.
3. Power-up the new DeviceMaster and verify that boot cycle completes.
Note:
The
PWR
or
Status
LED flashes while booting and it takes approximately 15 seconds for the Bootloader to complete the boot cycle.
4. If you are using NS-Link, change the MAC address of the new DeviceMaster in the NS-
Link driver to reflect the new DeviceMaster.
5. If using socket mode, configure any ports as necessary to match the previous
DeviceMaster.
6. Transfer
all
cabling from the old DeviceMaster to the new DeviceMaster.
7. Restart the host PC.
72 - Managing the DeviceMaster
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Restoring Factory Defaults (2-Port, Only)
Restoring Factory Defaults (2-Port, Only)
Use the following procedures to restore the DeviceMaster to the factory defaults.
If Technical Support advises you to restore the DeviceMaster factory defaults, depress the
Reset/Restore
switch for greater than 5 seconds.
Restoring the DeviceMaster resets the following to their factory defaults:
• Network settings
• Password
• Telnet enable
• Start up time-out
• SSL enable
• Telnet time-out
Restoring Serial Port Settings
NS-Link COM Port
Socket Port
Use the web page and/or the NS-Link device driver for Windows to restore the serial port settings to their default values.
The NS-Link serial port settings are independent of the socket serial port settings on the web page. If you are using COM ports and also have configured the port for socket services, you must restore the default port settings in the driver and web page.
Click
Defaults
(and if appropriate,
Clone
) and
Ok
in the NS-Link
COM Properties
screen to reset the serial port settings.
If necessary, refer to the NS-Link User Guide for Windows (also available on the CD) for additional information about NS-Link.
Use the following procedure to reset the socket port serial settings.
1. Open the DeviceMaster web page (
Accessing Socket Configuration on Page 51 ).
2. Scroll to the bottom of the
Server Configuration
page and click
Reboot
.
3. Click
Set configuration for all ports to factory default settings
and the click
Yes,
Reboot
.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Managing the DeviceMaster - 73
Socket Port
74 - Managing the DeviceMaster
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
RedBoot Procedures
Use this section as a reference if you want to perform tasks in Redboot. Typically, most of these procedures can be performed using PortVision Plus.
Overview
Establishing a Serial
Connection
You can use a
serial
connection between Port 1 on the DeviceMaster and a COM port on a
PC. If you plan on using the serial method, you will need a null modem cable and a terminal program installed and configured on the PC.
Note:
Use the serial connection method, if the DeviceMaster is not on the same Ethernet network segment as the PC.
You can use a
telnet
connection, if the DeviceMaster is locally accessible by Ethernet.
If necessary, see Establishing a Serial Connection on Page 75
to disable the Bootloader before performing any of these procedures.
Use the following procedure to set up serial connection with a terminal server program
(for example, Test Terminal (WCom2), HyperTerminal or Minicom) and the
DeviceMaster. Test Terminal (WCom2) is available in PortVision Plus or you can also install the Comtrol Utility package.
1. Connect a null-modem cable from an available COM port on your PC to
Port 1
on the
DeviceMaster.
Note:
See DB9 Serial Cables and Loopback Plugs on Page 59 or
Loopback Plugs on Page 61 to build a null-modem cable.
2. Configure a terminal server program (such as, HyperTerminal or Minicom) to the following values:
• Bits per second = 57600
• Data bits = 8
• Parity = None
• Stop bits = 1
• Flow control = None
3. Reset the DeviceMaster.
Note:
Depending on the model, disconnect and reconnect the power cable (external power supply and no power switch) or turn the power switch on and then off
(internal power supply).
4. Immediately type
#!DM
and press
Enter
in the terminal program.
#!DM
5. At the
RedBoot>
prompt, type
dis
, and press
Enter
.
RedBoot>dis
Loading disabled
Note:
If you do not disable the loading feature of the
Bootloader within the time-out period (default is fifteen seconds), an application will be loaded from flash and started. If this
happens, repeat Steps 3 through 5. The
#!DM
command is the only casesensitive command and must be in uppercase.
6. Verify that the system responds with a
Loading disabled
message.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
RedBoot Procedures - 75
Establishing a Telnet Connection
Establishing a Telnet
Connection
7. Go to the appropriate task:
•
Determining the Network Settings on Page 77
•
Configuring the Network Settings on Page 77
•
Determining the Bootloader Version on Page 78
•
Resetting the DeviceMaster on Page 78
•
•
Configuring Passwords on Page 82
•
Redboot Command Overview on Page 83
.
Use the following procedure to telnet to the DeviceMaster.
1. Open a telnet session, enter the DeviceMaster IP address. If using Windows, open a
Command
window and type
telnet
[
ip_address
].
Note:
Press the
Enter
key if you have not programmed a password or use the password previously configured. The DeviceMaster does not come preprogrammed with a password.
2. Type
reset
, and close the session.
3. Open a new telnet session, enter the DeviceMaster IP address, and the password.
4. Type
dis
to disable the Bootloader.
*********************************************
**
** Comtrol DeviceMaster Bootloader Version 3.05
** RedBoot(tm) environment - built 08:13:02, Apr 4 2008
** Platform: Comtrol DeviceMaster (ARM 7TDMI)
** Portions Copyright (C) 2000. Red Hat, Inc.
** Portions Copyright (C) 2001-2008 Comtrol Corp.
*********************************************
FLASH: 64 blocks of 65536 bytes each
FLASH: 4194304 bytes (0x05000000 - 0x05400000)
RAM: 8126464 bytes (0x00000000 - 0x007c0000)
RedBoot> dis
Loading disabled
RedBoot> _
5. Verify that the system responds with a
Loading disabled
message.
6. Go to the appropriate task:
•
Determining the Network Settings on Page 77
•
Configuring the Network Settings on Page 77
•
Determining the Bootloader Version on Page 78
•
Resetting the DeviceMaster on Page 78
•
•
Configuring Passwords on Page 82
•
Redboot Command Overview on Page 83
.
76 - RedBoot Procedures
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Determining the Network Settings
Determining the Network Settings
Default Network Settings
IP address:
192.168.250.250
Subnet mask:
255.255.0.0
Gateway address:
192.168.250.1
If you are not sure what the network information is on a DeviceMaster, you can perform the following procedure.
1. Establish communications with the DeviceMaster using the serial (Page 75) method.
2. At the
RedBoot
prompt, type
ip
.
RedBoot>dis
Loading disabled
RedBoot> ip
IP Config: IpAddr 192.168.250.250 IpMask 255.255.0.0 IpGate 192.168.250.1
RedBoot>
The IP address, subnet mask, and IP gateway values will display.
Note:
Optionally, you can install PortVision Plus on a Windows system on the network and see the IP information in the List View pane.
Configuring the Network Settings
The following subsections show you how to establish a communications link with
Redboot on the DeviceMaster, by using one of these methods:
•
Serial connection
between Port 1 on the DeviceMaster and a COM port on a PC.
If you do not know the IP address of the DeviceMaster you must use a serial connection to communicate with the DeviceMaster.
•
Telnet connection
requires that you know the IP address. In addition, the IP address must also be valid for the network to which it is attached. For example: The network segment must be 192.168.250.x to telnet to the DeviceMaster default IP.
Note:
Optionally, you can install PortVision Plus on a Windows system on the network and use the Configure Device window to configure network settings.
Use the following procedure to program the IP address using Redboot.
1. Establish communications with the DeviceMaster using the serial (Page 75) or telnet
2. Enter
ip [
addr mask gateway
]
and press the
Enter
key to configure the IP address.
Where
:
addr
= IP address you want to use
mask
= matches you network subnet mask
gateway
= assigned by your network administrator
Make sure that each value is separated by a space
.
RedBoot>dis
Loading disabled
RedBoot> ip
###.###.###.### ###.###.###.### ###.###.###.###
RedBoot> ip
IP Config: IpAddr
###.###.###.###
IpMask
###.###.###.###
IpGate
###.###.###.###
RedBoot> reset
... Resetting
3. Verify that Redboot responds with your configured network information or reissue the command.
4. Type
reset
to reset the DeviceMaster, if you do not have any other related Redboot tasks.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
RedBoot Procedures - 77
Determining the Bootloader Version
Determining the Bootloader Version
Use the following procedure to determine what Bootloader version is loaded in the
DeviceMaster.
1. Establish communications with the DeviceMaster using the serial (Page 75) or telnet
2. At the
RedBoot
prompt, type
version
.
RedBoot> version
*********************************************
**
** Comtrol DeviceMaster Bootloader Version 3.05
** RedBoot(tm) environment - built 08:13:02, Apr 4 2008
** Platform: Comtrol DeviceMaster (ARM 7TDMI)
** Portions Copyright (C) 2000. Red Hat, Inc.
** Portions Copyright (C) 2001-2008 Comtrol Corp.
*********************************************
FLASH: 64 blocks of 65536 bytes each
FLASH: 4194304 bytes (0x05000000 - 0x05400000)
RAM: 8126464 bytes (0x00000000 - 0x007c0000)
RedBoot>
The Bootloader information displays.
3. To update the Bootloader on the DeviceMaster, make sure that you download the latest version and see
Managing Bootloader on Page 70
.
4. Type
reset
to reset the DeviceMaster, if you do not have any other related Redboot tasks.
Note:
Optionally, you can install PortVision Plus on a Windows system on the network and see the Bootloader version in the List View pane. Reboot the DeviceMaster, rightclick the DeviceMaster and click Refresh Device until the Bootloader version displays. The Bootloader version is only displayed for a few moments.
Resetting the DeviceMaster
When you have completed your tasks in Redboot, you must enter a
reset
command at the
RedBoot
> prompt for the DeviceMaster to begin operation.
Note:
The LEDs on the DeviceMaster will go through the power up sequence. The
DeviceMaster has completed its reset cycle when the
PWR
or
Status
LED is lit and it stops flashing.
78 - RedBoot Procedures
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Uploading Firmware
Uploading Firmware
Serial Method
Use the appropriate procedure for your environment:
•
•
Note:
Optionally, you can install PortVision Plus on a Windows system on the network and upload firmware. PortVision Plus is the recommended method for uploading firmware.
The procedure for updating the Bootloader and SocketServer are the same, but the
.bin
files are unique.
1. Verify that you have the
.bin
file ( Locating Software and Documentation on Page 10 )
and cable Establishing a Serial Connection on Page 75 ).
2. Connect a null modem cable from an available COM port on your PC to
Port 1
on the
DeviceMaster.
3. Start the terminal program and configure your terminal server program (for example, HyperTerminal or minicom) to the following values:
• Bits per second = 57600
• Data bits = 8
• Parity = None
• Stop bits = 1
• Flow control = None
4. Reset the DeviceMaster (disconnect and reconnect the power cable).
5. Immediately type
#!DM
and press
Enter
in your terminal program.
#!DM
RedBoot>dis
Loading disabled
6. At the
RedBoot>
prompt, type
dis
, and press
Enter
.
Note:
If you are unsuccessful in disabling the Bootloader within ten seconds, type
reset
,
#!DM
, and
dis
again. The
#!DM
command is the only case-sensitive command and must be in uppercase.
7. Verify that the system responds with an
Loading disabled
message.
8. Type
load -r -b 0 -m x
at the
RedBoot>
prompt and press
Enter
.
RedBoot> load -r -b 0 -m x
CC
9. Upload the file using Xmodem for the protocol. For example, if you are using
HyperTerminal: a. Click
Transfer
.
b. Click
Send File
.
c. Browse to the location where you stored the file from
Locating Software and Documentation on Page 10 .
d. Click
Xmodem
as the protocol.
The file name in this screen shows the
Bootloader.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
RedBoot Procedures - 79
Telnet Method
e. Click
Send
.
Telnet Method
10. When the
RedBoot>
prompt appears (after approximately one minute for the
Bootloader and approximately three minutes for SocketServer), type
go
.
CCCCCCRaw load done: 542721 bytes read
Address range: 00000000-00084800, Entry point: 00000000, xyzModem - CRC mode, 4241(SOH)/0(STX)/0(CAN) packets, 8 tries
RedBoot> go
... Erase from 0x05030000-0x050c0000: .........
... Program from 0x00000000-0x00084801 at 0x05060000: ...
... Erase from 0x050f0000-0x05400000: .
... Program from 0x007a0000-0x007b0000 at 0x053f0000: .
Note:
In a few seconds, the ethernet and PWR LEDs cycle through a light sequence once and then upgrade is complete.
11.
If you updated
SocketServer
:
type,
fis list
and press
Enter
at the RedBoot> prompt.
RedBoot> fis list
Name FLASH addr Mem addr Length Entry point
FIS_directory 0x053F0000 0x053F0000 0x00010000 0x00000000 default 0x05030000 0x00000000 0x00090000 0x00000000
RedBoot>
Note:
You should see file information for a file called
default
. If you do not see this file, repeat the process starting with
12. Reset the DeviceMaster by typing
reset
at the RedBoot> prompt.
RedBoot> reset
. . .Resetting
Note:
In a few seconds the ethernet and PWR LEDs cycle through a light sequence once and the update is complete.
13. Start your internet browser and enter the IP address of the DeviceMaster to verify that the new version of SocketServer loads.
Use the following procedure to update the Bootloader or SocketServer with telnet to the
DeviceMaster.
Note:
A TFTP server is required to perform firmware updates using Redboot.
1. Verify that you have the
.bin
file ( Locating Software and Documentation on Page 10 ).
2. Open a telnet session, type
reset
, and close the session.
80 - RedBoot Procedures
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Telnet Method
3. Open a new telnet session and enter the DeviceMaster IP address.
$ telnet 192.168.250.250
Trying 192.168.250.250...
Connected to 192.168.250.250.
Escape character is ‘^]’.
Default IP Address
4. Enter the webserver password.
Note:
Press the
Enter
key if you have not programmed a password.
Password:
*********************************************
**
** Comtrol DeviceMaster Bootloader Version 3.05
** RedBoot(tm) environment - built 08:13:02, Apr 4 2008
** Platform: Comtrol DeviceMaster (ARM 7TDMI)
** Portions Copyright (C) 2000. Red Hat, Inc.
** Portions Copyright (C) 2001-2008 Comtrol Corp.
*********************************************
FLASH: 64 blocks of 65536 bytes each
FLASH: 4194304 bytes (0x05000000 - 0x05400000)
RAM: 8126464 bytes (0x00000000 - 0x007c0000)
RedBoot>
5. At the Redboot prompt: type
dis
and press
Enter
to disable the Bootloader.
RedBoot>dis
Loading disabled
6. Verify that the system responds with an
Loading disabled
message.
7. Load the file from a TFTP server using the following command and press the
Enter
key:
load -r -b 0 -h <TFTP-Server_IP_Addr> <Downloaded_File_Name>
Note:
The default IP address is:
192.168.250.250
.
RedBoot> load -r -b 0 -h 192.168.250.1 1800110.bin
CCCCRaw load done: 139521 bytes read
Address range: 00000000-00022100, Entry point: 00000000.
xyzModem - Cksum mode, 1091(SOH)/0(STX)/0(CAN) packets, 6 retries
RedBoot>
8. When the RedBoot> prompt appears (after approximately one minute if you are uploading the Bootloader and approximately three minutes if you ware uploading
SocketServer), type
go
.
RedBoot>go
If uploading Bootloader
: In a few seconds the ethernet and PWR LEDs cycle through a light sequence once and the update is complete.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
RedBoot Procedures - 81
Configuring Passwords
If uploading SocketServer
: a. At the RedBoot> prompt, type:
fis list
and press
Enter
.
RedBoot> fis list
Name FLASH addr Mem addr Length Entry point
FIS_directory 0x053F0000 0x053F0000 0x00010000 0x00000000 default 0x05030000 0x00000000 0x00090000 0x00000000
RedBoot>
Note:
You should see file information for a file called
default
. If you do not see this
file, repeat the process starting with Step 7
.
b. Reset the DeviceMaster by typing
reset
at the RedBoot> prompt.
Note:
In a few seconds the ethernet and PWR LEDs cycle through a light sequence once.
c. Start your internet browser and enter the IP address of the DeviceMaster to verify that the new version of SocketServer loads.
Configuring Passwords
This section discusses how to configure a password for the web and telnet server.
Note:
See the PortVision Plus or socket Help system for information about email notification.
Use the following procedure to establish the DeviceMaster password for the Web and telnet server. Establishing a password prevents unauthorized changes to the
DeviceMaster configuration.
1. Establish communications with the DeviceMaster using the serial (Page 79) or telnet
2. Type
password
[
your_password
] and press
Enter
.
Note:
If you forget your password, you can reprogram the password using the serial method which bypasses the password.
Password:
*********************************************
**
** Comtrol DeviceMaster Bootloader Version 3.05
** RedBoot(tm) environment - built 08:13:02, Apr 4 2008
** Platform: Comtrol DeviceMaster (ARM 7TDMI)
** Portions Copyright (C) 2000. Red Hat, Inc.
** Portions Copyright (C) 2001-2008 Comtrol Corp.
*********************************************
FLASH: 64 blocks of 65536 bytes each
FLASH: 4194304 bytes (0x05000000 - 0x05400000)
RAM: 8126464 bytes (0x00000000 - 0x007c0000)
RedBoot> dis
Loading disabled
RedBoot> password dev1357
Password ‘dev1357’
RedBoot>
Note:
The Bootloader version on your DeviceMaster may be different than the version displayed in this graphic.
See the
auth
command in the
Redboot Command Overview on Page 83 if you want to set
up Web browser authentication.
82 - RedBoot Procedures
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Redboot Command Overview
Redboot Command Overview
The following table is an overview of Redboot commands available. You can access the list of commands online by entering
help
and pressing the
Enter
key. For more detailed information, see the
eCos Reference Manual
that is located on the Comtrol product CD or download it from the web.
auth
{noaccess, none, basic, md5, invalid} boardrev† cache [ON | OFF] chassis disable
RedBoot Commands
Sets or displays web authentication. The default is set to
none
, which means that there is no authentication required to access the web server.
To deny access to the web server, click
noaccess
or
invalid
. If access is attempted, a message appears to notify the user that access is denied.
To configure the web server to request an un-encrypted password, click
basic
. To configure the web server to request an encrypted password, click
md5
. (Some browsers do not support the
md5
command.)
Displays board revision.
Manages machine caches.
Displays chassis information.
Disables automatic load of the default application.
dump -b <location> -l
<length>
Displays (hex dump) of a range of memory.
fis {cmds}
Manages flash images. See Chapter 2 of the eCos Reference
Manual for
{cmds}
information.
go [-w <timeout>] [entry]
Executes code at a location.
help <topic>
Displays available Redboot commands.
ip {addr mask gateway}
Displays or sets the IP address configuration.
load {-r} {-v} {-h <host>}
{-m {TFTP | xyzmodem}}
{-b <base_addr>}
<file_name>
Loads a file from TFTP server or XModem.
loop 232|422|int portnumber mac† model†
Runs loopback test on port. The DeviceMaster Serial Hub does not support this command.
Displays ethernet MAC address.
Shows model number.
password {password} reset
Sets the password.
Resets the DeviceMaster.
telnet [disable | enable}
Sets or displays telnet server enable. Disables telnet.
teltimeout [seconds]
Shows or sets telnet time-out.
terse timeout {seconds} t485 port #1 port #2 version
Terse command response mode.
Displays or sets Bootloader time-out value.
Runs port-to-port RS-485 test.
Displays RedBoot version information.
†
†
Do not use these commands to change the values. Doing so may cause the DeviceMaster to stop functioning.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
RedBoot Procedures - 83
Redboot Command Overview
84 - RedBoot Procedures
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Hardware Specifications
The following subsections contain specifications and safety notices for the DeviceMaster family.
RoHS compliant products conform to EU Directive 2002/95/EC. These products do not contain any restricted substances (lead, cadmium, hexavalent chromium, mercury, PBB, and PBDE) except as specifically provided in the Directive.
Locating DeviceMaster Specifications
Serial Communications
Specifications can be found on the Comtrol web site at:
• DeviceMaster AIR: http://www.comtrol.com/products/family/dmair
• DeviceMaster PRO: http://www.comtrol.com/products/family/dmpro
• DeviceMaster RTS VDC (1-port with 5-30VDC): http://www.comtrol.com/products/ family/dmrtsvdc
• DeviceMaster RTS (all other models): http://www.comtrol.com/products/family/ dmrts
• DeviceMaster Serial Hub: http://www.comtrol.com/products/family/dmsh
This table provides DeviceMaster serial communications specifications.
Serial Communications
Interface standards (software selectable)
Serial connector types:
DeviceMaster PRO
:
8-Port
16-Port
DeviceMaster RTS
1-Port
1-Port Embedded System
2-port
4/8-Port models
16/32-Port models
DeviceMaster Serial Hub
Baud rate/port
Receive buffer
Transmit buffer
RS-232, RS-422, and RS-485
DB9 Male (includes DB9 to RJ45)
RJ45 Female
DB9 Male
Header, IDC10
Screw Terminal or DB9
DB9 (and DB9 to RJ45 adapter)
RJ45 Female
DB9 Male
300 to 230.4K bps
1024 bytes
256 bytes
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Hardware Specifications - 85
Serial Communications
NS-Link control:
Data bits
Parity
Stop bits
Flow control
Network default values:
IP address
Subnet mask
Gateway
Network protocols
Event notification
SNMP support
Serial Communications
7 or 8
Odd, even, none
1 or 2
Hardware or software
192.168.250.250
255.255.0.0
192.168.250.1
TCP/IP and UDP Socket services,
BOOTP, TFTP, ICMP, ARP, SNMP (MIB-
II), Telnet, HTTP, DHCP/RARP/Ping,
RFC 1006
SocketServer
Monitoring only
86 - Hardware Specifications
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
External Power Supply Specifications
External Power Supply Specifications
1-Port 5VDC Power
Supply
This subsection discusses information that you may need if you wish to use your own external power supplies.
•
1-Port 5VDC Power Supply (below)
•
1-Port 5-30VDC Power Supply on Page 87
•
2-Port (Serial Terminals) Power Supply on Page 88
•
2-Port (DB9) Power Supply on Page 88
•
4-Port Power Supply on Page 88
•
8-Port Power Supply on Page 88
•
16-Port Power Supplies on Page 89
This subsection only provides information for the
DeviceMaster 1-port 5VDC model.
Power Connector
Comtrol Power Supply: 1-Port 5VDC
Input line frequency
Input line voltage
Output voltage
Output current
47 - 63 Hz
5VDC
90 - 132VAC (
90 - 260VAC (
2.4A @ 5VDC
standard
RTS)
IAD model
)
+VDC
Coaxial 5.5±0.1 x 2.1 mm
The following table provides the specifications, if you intend on purchasing your own external power supply.
External Power Supply: 1-Port 5VDC
Output voltage†
Current†
Power
5VDC
2.1 W
420 mA (Min) @ 5VDC
† Any power supply that meets current consumption, voltage, power, and connector pinouts requirements can be used.
1-Port 5-30VDC Power
Supply
This table provides specifications for the optional power supply from Comtrol.
Comtrol Power Supply: 1-Port 5-30VDC
Input line frequency
Input line voltage
Output voltage
Output current
43-63 Hz
24VDC
90-260 VAC
500 mA @ 24VDC
This table provides the specifications, if you intend on using your own power supply.
External Power Supply: 1-Port 5-30VDC
Output voltage†
Current†
Power
5-30VDC
100 mA (Min) @ 24VDC
2.5 W
† Any power supply that meets current consumption, voltage, power, and connector pinouts requirements can be used.
Screw Terminal Connector
(included with the 1-port enclosed model)
Earth Gnd
-
Return
5-30VDC
+
Positive
Wire gauge:
AWG 12-22
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Hardware Specifications - 87
2-Port (Serial Terminals) Power Supply
2-Port (Serial
Terminals) Power
Supply
2-Port (DB9) Power
Supply
4-Port Power Supply
8-Port Power Supply
This table provides the specifications to purchase a power supply for a DeviceMaster 2port 1E/2E model with serial terminal connectors..
External Power Supply: 2-Port
(Serial Terminal Conectors) 5-30VDC
Output voltage†
Current†
Power
5-30VDC
2.5 W
100 mA (Min) @ 24VDC
† Any power supply that meets current consumption, voltage, power, and connector pinouts requirements can be used.
This table provides the specifications to purchase a power supply for a DeviceMaster 2port 1E/2E model with serial terminal connectors..
External Power Supply: 2-Port
(Serial Terminal Conectors) 6-30VDC
Output voltage†
Current†
Power
6-30VDC
2.5 W
100 mA (Min) @ 24VDC
† Any power supply that meets current consumption, voltage, power, and connector pinouts requirements can be used.
This table provides the specifications for the power supply shipped with the DeviceMaster 4-port.
Comtrol Power Supply: 4-Port
Input line frequency
Input line voltage
Output voltage
Output current
47 - 63 Hz
24VDC
90 - 260 VAC
500 mA @ 24VDC
This table provides the specifications, if you intend on using your own power supply.
+VDC
V Return - GND
Shield GND
Housing Molex P/N:
39-01-4030
Pins Molex P/N:
44485-1211
External Power Supply: 4-Port
Output voltage†
Current†
Power
9-30VDC
4.8 W
200 mA (Min) @ 24VDC
† Any power supply that meets current consumption, voltage, power, and connector pinouts requirements can be used.
The following table provides the specifications for the
Comtrol-supplied power supply for the DeviceMaster
8-port.
Comtrol Power Supply: 8-Port
Input line frequency
Input line voltage
Output voltage
Output current
47 - 63 Hz
24VDC
90 - 260 VAC
500 mA @ 24VDC
+VDC
V Return - GND
Shield GND
Housing Molex P/N:
39-01-4030
Pins Molex P/N:
44485-1211
88 - Hardware Specifications
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
16-Port Power
Supplies
16-Port Power Supplies
The following table provides the specifications, if you intend on purchasing your own power supply.
External Power Supply: 8-Port
Output voltage†
Current†
Power
9-30VDC
6.96 W
290 mA (Min) @ 24VDC
† Any power supply that meets current consumption, voltage, power, and connector pinouts requirements can be used.
The following table provides the specifications for the
Comtrol-supplied power supply for the DeviceMaster
16-port models.
+VDC
Comtrol Power Supply: 16-Port Models
Input line frequency
Input line voltage
Output voltage
Output current
47 - 63 Hz
90 - 260 VAC
24VDC
500 mA @ 24VDC
Note:
The DeviceMaster RTS 16-port and 32port models with a single Ethernet port have internal power supplies.
V Return - GND
Shield GND
Housing Molex P/N:
39-01-4030
Pins Molex P/N:
44485-1211
The following tables provide the specifications, if you intend on purchasing your own power supply for your DeviceMaster.
External Power Supply: 16-Port DeviceMaster PRO
Input line frequency
Input line voltage
Output voltage†
Output current†
47 - 63 Hz
90 - 260
9-30
VDC
VAC
290 mA (Min) @ 24
VDC
† Any power supply that meets current consumption, voltage, power, and connector pinouts requirements can be used.
External Power Supply: 16-Port DeviceMaster RTS
Output voltage†
Current†
Power
9-30VDC
11.76 W
490 mA (Min) @ 24VDC
† Any power supply that meets current consumption, voltage, power, and connector pinouts requirements can be used.
External Power Supply: 16-Port DeviceMaster Serial Hub
Input line frequency
Input line voltage
Output voltage†
Output current†
47 - 63 Hz
90 - 260
9-30
VDC
VAC
132 mA (Min) @ 24
VDC
† Any power supply that meets current consumption, voltage, power, and connector pinouts requirements can be used.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Hardware Specifications - 89
DeviceMaster Product Pictures
DeviceMaster Product Pictures
1-Port (DB9) 5VDC
This subsections provides you with detailed pictures of the different DeviceMaster models:
•
•
1-Port (DB9) 5-30VDC on Page 91
•
•
2-Port (Serial Terminals) Power Supply on Page 88
•
•
•
16-Port (RJ45) External Power Supply on Page 94
•
DeviceMaster Serial Hub 16-Port (DB9) on Page 94
•
16-Port (RJ45) Internal Power Supply on Page 94
•
DeviceMaster PRO 16-Port (RJ45) on Page 94
•
DeviceMaster RTS 32-Port (RJ45) on Page 94
See the appropriate discussion in the
Hardware Installation section (Page 13) for
information about the LEDs.
This illustrates the DeviceMaster 1-Port 5VDC.
90 - Hardware Specifications
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
1-Port (DB9) 5-30VDC
This illustrates the DeviceMaster 1-Port 5-30VDC.
1-Port (DB9) 5-30VDC
Note:
The supported input voltage (5VDC or 5-30VDC) is printed on the top and bottom of the DeviceMaster.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Hardware Specifications - 91
1-Port Embedded
1-Port Embedded
This illustrates the DeviceMaster 1-port Embedded system that uses a
5-30VDC power supply. See
1-Port 5-30VDC Power Supply on Page 87 so that you can
provide a power supply for the DeviceMaster.
2-Port (Single Ethernet
Port) with Serial
Terminals
The DeviceMaster 2-port 1E with serial terminals uses a 5-30VDC power supply. See
Port (Serial Terminals) Power Supply on Page 88
for information about the power supply.
2-Port (Dual Ethernet
Ports) with Serial
Terminals
The DeviceMaster 2-port 2E with serial terminals uses a 5-30VDC power supply. See
Port (Serial Terminals) Power Supply on Page 88
for information about the power supply.
92 - Hardware Specifications
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
2-Port (Single Ethernet Port) DB9
2-Port (Single Ethernet
Port) DB9
The DeviceMaster 2-port 1E DB9 uses a 5-30VDC power supply. See
Terminals) Power Supply on Page 88 for information about the power supply.
2-Port (Dual Ethernet
Ports) DB9
The DeviceMaster 2-port 2E DB9 uses a 5-30VDC power supply. See
Terminals) Power Supply on Page 88 for information about the power supply.
4-Port (DB9)
The
PWR
LED for the DeviceMaster 4 with DB9 ports is on the other side of the unit.
8-Port (DB9)
The
PWR
LED for the DeviceMaster 8 with DB9 ports is on the other side of the unit.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Hardware Specifications - 93
16-Port (RJ45) External Power Supply
16-Port (RJ45)
External Power Supply
The
PWR
LED for this model is on the other side of the unit.
16-Port (RJ45) Internal
Power Supply
The power switch for this model is on the other side of the unit.
DeviceMaster PRO 16-
Port (RJ45)
The power connector for this model is on the other side of the unit.
NEW GRAPHIC NEEDED
DeviceMaster Serial
Hub 16-Port (DB9)
The power switch for this model is on the other side of the unit.
DeviceMaster RTS 32-
Port (RJ45)
The power switch for this model is on the other side of the unit.
94 - Hardware Specifications
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Notices
Notices
Radio Frequency
Interference (RFI) (FCC
15.105)
Labeling Requirements
(FCC 15.19)
This equipment has been tested and found to comply with the limits for Class A digital devices pursuant to Part 15 of the FCC Rules.
This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with part 15 of FCC rules. Operation is subject to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired operation.
Modifications (FCC
15.21)
Serial Cables (FCC
15.27)
Changes or modifications to this equipment not expressly approved by Comtrol
Corporation may void the user's authority to operate this equipment.
This equipment is certified for Class A operation when used with unshielded cables on models with the RJ45 connectors and with shielded cables on all models with DB9 connectors.
This equipment is Underwriters Laboratory “UL” listed.
Underwriters
Laboratory
Important Safety
Information
Warning
To avoid contact with electrical current:
• Never install electrical wiring during an electrical storm.
• Never install the power plug in wet locations.
• Use a screwdriver and other tools with insulated handles.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Hardware Specifications - 95
Important Safety Information
96 - Hardware Specifications
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Troubleshooting and Technical Support
This section contains troubleshooting information for your DeviceMaster. You should review the following subsections before calling Technical Support because they will request that you perform many of the procedures or verifications before they will be able to help you diagnose a problem.
•
Troubleshooting Checklist on Page 97
•
General Troubleshooting on Page 99
•
Daisy-Chaining DeviceMaster 2E/4/8/16-Port Units on Page 101
If you cannot diagnose the problem, you can contact
Technical Support on Page 102 .
Troubleshooting Checklist
The following checklist may help you diagnose your problem:
• Verify that you are using the correct types of cables on the correct connectors and that all cables are connected securely.
Note:
Most customer problems reported to Comtrol Technical Support are eventually traced to cabling or network problems.
• Isolate the DeviceMaster from the network by connecting the device directly to a NIC in a host system.
Model Connected to
Ethernet
Cable
Connector Name
1-Port
1-Port Embedded
2-Port - 1E
2-Port - 2E (dual
Ethernet ports)
4/8-Port
16-Port (external power supply)
16/32-Port (internal power supply)
Ethernet hub or
NIC
Ethernet hub or
NIC
Ethernet hub or
NIC
NIC or Ethernet hub
NIC
Ethernet hub
NIC
Ethernet hub
Ethernet hub or
NIC
Standard 10/100 ETHERNET
Standard
Standard
RJ45 port (not labeled)
Standard 10/100
Standard 10/100 - E1/E2
Standard DOWN
Standard UP
Standard DOWN
Standard UP
10/100 NETWORK
• Verify that the Ethernet hub and any other network devices between the system and the DeviceMaster are powered up and operating.
• Reset the power on the DeviceMaster and watch the
PWR
or
Status
light activity.
PWR or Status LED
5 sec. off, 3 flashes, 5 sec. off, 3 flashes ...
5 sec. off, 4 flashes, 5 sec. off, 4 flashes ...
Description
Redboot
™
checksum failure.
SREC load failure.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Troubleshooting and Technical Support - 97
Troubleshooting Checklist
PWR or Status LED Description
5 quick flashes The default application is starting up.
10 sec. on, .1 sec. off, 10 sec. on .1 sec. off ... The default application is running.
• If the device has a power switch, turn the device’s power switch off and on, while watching the LED diagnostics.
• If the DeviceMaster does not have a power switch, disconnect and reconnect the power cord.
• Verify that the hardware MAC address in NS-Link matches the address on the
DeviceMaster.
• Verify that the network IP address, subnet mask, and gateway is correct and appropriate for the network. If IP addressing is being used, the system should be able to ping the DeviceMaster.
• Verify that the IP address programmed into the DeviceMaster matches the unique reserved IP configured address assigned by the system administrator.
• If using DHCP, the host system needs to provide the subnet mask and gateway.
• If using a driver for Windows, verify that you are addressing the port correctly. In many applications, device names above COM9 require the prefix
\\.\
in order to be recognized. For example, to reference COM20, use
\\.\COM20
as the file or port name.
• If using a driver for Windows, you can use one of the Comtrol tools, which are discussed in the
NS-Link User Guide
.
-
Device Advisor
, which helps identify problems is a tab in the
Advisor
window of the Windows driver.
-
Test Terminal
program, which can be used to troubleshoot communications on a port-by-port basis.
-
Port Monitor
program, which checks for errors, modem control, and status signals. In addition, it provides you with raw byte input and output counts.
• If using a driver for Windows hosts, enable the
Verbose Event Log
feature under the
Options
tab and then reboot the system.
• Reboot the system and the DeviceMaster.
• Remove and reinstall NS-Link.
• If you have a spare DeviceMaster, try replacing the device.
98 - Troubleshooting and Technical Support
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
General Troubleshooting
General Troubleshooting
This table illustrates some general troubleshooting tips.
Note:
Make sure that you have reviewed the
Troubleshooting Checklist on Page 97
.
General Condition
PWR
or flashing
Status
LED
Explanation/Action
Indicates that boot program has not downloaded to the
DeviceMaster.
1. Make sure that you have downloaded the most current driver from: http://www.comtrol.com/support/ download.asp?partnumber=1800288 .
2. Install the driver and configure the device using the MAC address. Make sure that you reboot the system.
Note:
If the
PWR
or
Status
LED is still flashing, contact
Technical Support.
3. If you want to program an IP address into the
DeviceMaster, you can use the procedure outlined in the
NS-Link User Guide
4. Remove the NS-Link driver.
PWR
or
Status
LED not lit Indicates that power has not been applied or there is a
Can ping the Comtrol device, but cannot open the ports from a remote location.
(You must have previously programmed the IP address, subnet mask, and
IP gateway.)
The NS-Link driver uses Port 4606 (
11FE
h) to communicate with the DeviceMaster.
When using a “sniffer” to track NS-Link packets, filtering for
Port 4606 will easily track the packet. The packet should also contain the MAC address of the device and the originating PC so that it can be determined if the packet is able to travel the full distance one way or not.
If the 4606 packet is found on one side of a firewall or router, using sniffer, and not on the other side, then that port needs to be opened up to allow the 4606 to pass.
This will most often be seen with firewalls, but is also seen in some routers.
Cannot ping the device through Ethernet hub
Cannot ping or connect to the DeviceMaster
Isolate the DeviceMaster from the network. Connect the
device directly to the NIC in the host system (see Page 97).
The default IP address is often not accessible due to the subnet masking from another network unless
192.168
is used in the network.
In most cases, it will be necessary to program in an address that conforms to your network.
If you do not use the NS-Link driver to program the IP address, you only have 15 seconds to disable the Bootloader with Redboot to get into the setup utility.
See RedBoot Procedures on Page 75 for the Redboot method
of programming an IP address.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Troubleshooting and Technical Support - 99
General Troubleshooting
General Condition
DeviceMaster continuously reboots when connected to some
Ethernet switches
DeviceMaster continuously reboots when connected to some
Ethernet switches or routers
Explanation/Action
The problem is caused by a L2 bridging feature called
Spanning Tree Algorithm (STA) in the Switch. This feature is enabled by default in some switches. This features causes time-out problems on certain L2 protocols, such as our MAC mode.
Resolution
: There will be no firmware fix for this problem.
Only
one
of the following fixes is required for resolution.
1. Disable STA in the switch.
2. Enable STA fast forwarding on the port.
3. Change the STA Forward Delay and Message Age to minimum time values.
4. On the device, set the time-out value to 0 (to disable loading of SocketServer) or 120. The command from the redboot prompt is “Timeout 120” without the quotes.
Problem Details
: STA by default blocks packets for 30 seconds after an ethernet port auto negotiates. Blocking of these packets causes the NS-Link driver load process to fail.
The normal NS-Link load process is:
1. If NS-Link determines that it needs to load a device, it resets the device. It does this to get the device into
Redboot mode. Only Redboot accepts “load binary” commands, which are needed to load the NS-Link binary into the device.
2. After a 6 second delay, NS-Link sends an ID query to the device. This query is to verify that the device is in
Redboot and can accept “load binary” commands.
3. The device sends an ID query response.
4. NS-Link loads the device.
If the device is not loaded after “timeout” seconds (default
15), it loads SocketServer.
The above process fails when STA is running because the switch blocks packets for 30 seconds after the DeviceMaster is rebooted. Therefore, the ID query is not received by the
DeviceMaster and after 15 seconds the device loads
SocketServer. After 30 seconds, NS-Link finally can do an ID query, which reveals that the device is not in Redboot. NS-
Link therefore reboots the device, and the process repeats.
Invalid IP information may also cause the switch or router to check for a gateway address. Lack of a gateway address is a common cause.
100 - Troubleshooting and Technical Support
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Daisy-Chaining DeviceMaster 2E/4/8/16-Port Units
Daisy-Chaining DeviceMaster 2E/4/8/16-Port Units
The DeviceMaster 2E/4/8/16-port models with external power supplies follow the IEEE specifications for standard Ethernet topologies.
When using the
UP
and
DOWN
ports, the DeviceMaster 2E/4/8/16 is classified as a switch. When using the
UP
port only, it is a simple end node device.
The maximum number of daisy-chained DeviceMaster 2E/4/8/16 units, and the maximum distance between units is based on the Ethernet standards and will be determined by your own environment and the conformity of your network to these standards.
Comtrol has tested with seven DeviceMaster 2E/4/8/16 units daisy-chained together using 10 foot CAT5 cables, but this is not the theoretical limit. You may experience a performance hit on the devices at the end of the chain, so it is recommended that you overload and test for performance in your environment. The OS and the application may also limit the total number of ports that may be installed.
Following are some quick guidelines and URLs of additional information. Please note that standards and URLs do change.
• Ethernet 10BASE-T Rules
The maximum number of repeater hops is four.
You can use Category 3 or 5 twisted-pair 10BASE-T cables.
The maximum length of each cable is 100m (328ft).
Note:
Category 3 or 5 twisted pair cables look the same as telephone cables but they are not the same. The network will not work if telephone cables are used to connect the equipment.
• Fast Ethernet 100BASE-TX rules
The maximum number of repeater hops is two (for a Class II hub). A Class II hub can be connected directly to one other Class II Fast Ethernet hub. A Class I hub cannot be connected directly to another Fast Ethernet hub.
You must use Category 5 twisted-pair 100BASE-TX cables.
The maximum length of each twisted-pair cable is 100m (328ft).
The total length of twisted-pair cabling (across directly connected hubs) must not exceed 205m (672ft).
Note:
Category 5 twisted pair cables look the same as telephone cables but they are not the same. The network will not work if telephone cables are used to connect the equipment.
• IEEE 802.3 specification: A network using repeaters between communicating stations
(PCs) is subject to the “5-4-3” rule of repeater placement on the network:
Five segments connected on the network.
Four repeaters.
Three segments of the 5 segments can have stations connected. The other two segments must be inter-repeater link segments with no stations connected.
See http://www.optronics.gr/Tutorials/ethernet.htm
for more specific information.
Additional information may be found at http://compnetworking.about.com/cs/ ethernet1/ or by searching the web.
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Troubleshooting and Technical Support - 101
Technical Support
Technical Support
If you are using an NS-Link driver for a Windows system, you should review the troubleshooting section in the
NS-Link User Guide for Windows
Technical Support.
It contains troubleshooting procedures that you should perform before contacting
Technical Support since they will request that you perform, some or all of the procedures before they will be able to help you diagnose your problem. If you need technical support, use one of the following methods.
Downloads
Web site
Phone
Comtrol Contact Information
http://www.comtrol.com/downloads http://www.comtrol.com
(763) 494-4100
102 - Troubleshooting and Technical Support
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Index
A add
DeviceMaster to existing installation
address
IP configuring
MAC format
agency
notices
associating
MAC address in NS-Link
B baud rate/port
boot cycle
16-port external power supply
internal power supply
PRO
1-port embedded
enclosed
2-port
DB9
serial terminal
32-port
4-port
8-port
Bootloader
downloading the latest
updating
version
Redboot
building
embedded serial ribbon cable
building cables
C cables
embedded ribbon cable
null-modem
DB9
RJ45
serial terminals (4)
serial terminals (8)
RS-485 test
straight-through
DB9
RJ45
serial terminal (4)
serial terminals (8)
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
commands
#!DM
Comtrol Utilities
downloading latest
configuration
network
Redboot
overview
serial method
telnet
using PortVision Plus
using Redboot
connect
devices
contact information
D daisy-chaining devices
16-port
PRO
16-port (external power supply)
2-port 2E
DB9
serial terminal
4-port
8-port
guidelines
data bits
NS-Link
DB9
loopback plugs
null-modem cables
straight-through cables
default
network settings
network values
Developer’s Kit
device driver
installation
Windows 2000
Windows Server 2003
Windows Vista
Windows XP
device drivers
download latest
DeviceMaster
adding units to existing installation
configure network
replacing hardware
resetting
Redboot
Index - 103
Index devices
how to connect
how to daisy-chain
16-port models (external power supply)
2-port 2E model
DB9
serial terminal
4-port models
8-port models
disable
loading
Redboot
disable DeviceMaster
#!DM command
display
Bootloader timeout
IP address
MAC address
model number
Redboot version
telnet
DOWN port
16-port external power supply
PRO
4-port
8-port
downloading
latest software and documentation
downloads
web site
drivers
installation
Windows 2000
Windows Server 2003
Windows Vista
Windows XP
E embedded
installation
Ethernet cables
F firmware
updating Bootloader
flow control
G gateway address
default
getting started
H hardware
descriptions
installation
replace
104 - Index hardware MAC address
help command
Redboot
I installation
16-port
external power supply
internal power supply
1-port embedded
enclosed
2-port
DB9
serial terminal
32-port
4-port
8-port
add new DeviceMaster to existing system
driver
Windows 2000
Windows Server 2003
Windows Vista
Windows XP
hardware
overview
PortVision Plus
interface standards
IP address
configuration
Redboot
default
how to determine
Redboot
using PortVision Plus to change
ip command
IP gateway
default
L
LCOM
downloading
LEDs
16-port external power supply
internal power supply
PRO
1-port embedded
enclosed
2-port
,
,
32-port
4-port
8-port
analysis
load
TFTP or Xmodem
load command
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
Index loopback plugs
DB9
RJ45
serial terminal (4)
serial terminal (8)
M
MAC address
associating in NS-Link
format
mac command
model command
N network
configuration telnet
configuration with PortVision Plus
default values
how to connect to
protocols
network information
how to determine
RedBoot
NS-Link
associating MAC address
data bits
installation
Windows 2000
Windows Server 2003
Windows Vista
Windows XP
parity
SocketServer
stop bits
NS-Link drivers
null-modem cables
DB9
RJ45
serial terminals (4)
serial terminals (8)
O overview
installation steps
P parity
NS-Link
password
administrator
Redboot
password command
phone
Technical Support
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
PortVision Plus
changing network settings
downloading latest
installation
power supply
1-port (5VDC)
8-port
specification
16-port
1-port (5-30VDC)
2-port
DB9
serial terminal
PWR
LED
4-port
4-port
8-port
analysis
R
Redboot
administrator password
command overview
configure IP
LED activity
using for configuration
replace
hardware
reset
DeviceMaster
Redboot
reset command
reset/restore switch
2-port
ribbon cable
embedded
RJ45
loopback plugs
null-modem cables
,
straight-through cables
RS-485
test cable
S safety
information
screw terminals
SDK
serial
connector types
embedded ribbon cable
serial method
configuration
updating firmware
Index - 105
Index serial terminals (4)
loopback plugs
null-modem cables
signals
straight-through cables
serial terminals (8)
loopback plugs
null-modem cables
signals
straight-through cables
serial tunneling
set
Bootloader timeout
IP address
password
telnet
signals
serial terminals (4)
serial terminals (8)
SNMP support
SocketServer
downloading latest
version
software
downloading latest
software control
specifications
specifications
power supply
16-port
1-port (5-30VDC)
1-port (5VDC)
2-port
DB9
serial terminal
4-port
8-port
Status LED
16-port internal power supply
1-port embedded
enclosed
2-port
DB9
serial terminal
32-port
analysis
stop bits
NS-Link
straight-through cables
DB9
RJ45
serial terminal (4)
serial terminals (8)
106 - Index subnet mask
default
T
Technical Support
telnet command
telnet method
configuration
updating firmware
terminal
loopback signals (4)
loopback signals (8)
serial signals (4)
serial signals (8)
TFTP
load command
timeout command
troubleshooting
tunneling
serial
U
UP port
16-port external power supply
PRO
4-port
8-port
updating
Bootloader
User Guides
downloading latest
V version
Bootloader
Redboot
SocketServer
version command
W web site
Windows 2000
NS-Link installation
Windows Server 2003
NS-Link installation
Windows Vista
NS-Link installation
Windows XP
NS-Link installation
X
Xmodem
load command
DeviceMaster Installation and Configuration Guide
: 2000506 Rev. B
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Key features
Serial device server
Connect serial devices to a network over TCP/IP
Support for a variety of serial protocols including RS-232, RS-422, and RS-485
Multiple serial ports
Web-based configuration
Secure communication
Easy to install and configure
Frequently asked questions
DeviceMaster is a serial device server that connects serial devices to a network over TCP/IP.
DeviceMaster supports a variety of serial protocols including RS-232, RS-422, and RS-485.
DeviceMaster can be configured using a web browser or the PortVision Plus utility.
Connect the serial device to the DeviceMaster using a serial cable. The type of cable you need will depend on the serial protocol of the device.