SSW-321-X-ISSUE 4.0

SERVICE MANUAL

FOR

MODEL SSW-321-X

STAINLESS STEEL WALL TELEPHONE

Communication Equipment

& Engineering Company

Serving the Telephone Industry Since 1930

519 W South Park Street

Okeechobee, FL 34972

Voice: 863-357-0798

Fax: 863-357-0006

ISSUE 4.0

IMPORTANT INFORMATION

FOR

CUSTOMER

Please fill in before you continue.

The following information is necessary when calling CEECO for assistance.

MODEL NUMBER

SERIAL NUMBER

MODEL SSW-321-X STAINLESS STEEL

WALL TELEPHONE.

DATE MANUFACTURED

LOCATION INSTALLED

For us to better serve you, please have this information available when calling for technical support.

CEECO

Communication Equipment and Engineering Company

519 W South Park Street

Okeechobee, FL 34972

863-357-0798- telephone

863-357-0006- facsimile [email protected]

www.ceeco.net

CEECO

Communication Equipment & Engineering Company

PROPRIETARY

2

ISSUE 4.0

TABLE OF CONTENTS

SECTION PAGE

1.0 INTRODUCTION................................................................................................... 4

2.0 GENERAL DESCRIPTION .................................................................................. 4

3.0 OPERATION .......................................................................................................... 4

4.0 RECOMMENDED TOOLS AND TEST EQUIPMENT .................................... 4

5.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS ..................... 5

6.0 TESTING ................................................................................................................. 6

7.0 TROUBLESHOOTING GUIDE ........................................................................... 6

8.0 SPECIFICATIONS................................................................................................. 7

10.0 FCC NOTICE......................................................................................................... 9

11.0 REPAIR AND RETURN INFORMATION ...................................................... 10

12.0 WARRANTY POLICY ....................................................................................... 11

CEECO

Communication Equipment & Engineering Company

PROPRIETARY

3

ISSUE 4.0

1.0 INTRODUCTION

The practices in this manual provide installation and maintenance information for the Model SSW-321-X Stainless Steel Wall Telephone.

The information in this manual is subject to change without notification.

For information not included in this manual, please call or write:

CEECO

Customer Service

519 W South Park Street

Okeechobee, FL 34972

863-357-0798- telephone

863-357-0006- facsimile [email protected]

www.ceeco.net

2.0 GENERAL DESCRIPTION

The CEECO Model SSW 321-X is a Stainless Steel Telephone designed for special applications where a durable telephone instrument must be sturdy and attractive. The SSW 321-X will accept incoming calls only. The user cannot initiate a call. Please note, however, that external automatic dialing equipment could be used in conjunction with this phone, which would allow it to automatically dial a number when the handset is lifted.

3.0 OPERATION

An incoming call is indicated by an audible ringer. When the phone rings, lift the handset. Normal operation will follow.

4.0 RECOMMENDED TOOLS AND TEST EQUIPMENT

Volt/Ohm Meter

1/4" Nut Driver

Flat Blade Screw Driver

Security Tool, CEECO Part Number 301-037

CEECO

Communication Equipment & Engineering Company

PROPRIETARY

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ISSUE 4.0

5.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS

5.1 Using a 301-037 security tool (sold separately), loosen and remove the security screw located in the bottom of the phone case.

5.2 The security tool is for a standard 5/32" button head screw generally used on the framework of the phone booths.

5.3 Separate the telephone housing from the backplate by pulling the bottom of the housing forward and lifting up on the housing.

5.4 The backplate is designed to be mounted on a flat vertical surface. Four mounting holes are provided.

5.5 Run the inside station wire through the backplate and terminate on the

RJ11C terminal block inside.

5.6 The use of a gas tube station protector is recommended. The station ground should not exceed 50 ohms.

5.7 Plug the modular line cord from the telephone into the RJ11C terminal block.

5.8 Dress the line cable away from the locking screw and seat the case onto the backplate. Secure the case by tightening the security screw.

*****WARNING*****

A. Never install telephone wiring during a lightning storm.

B. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

C. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

D. Use caution when installing or modifying telephone lines.

CEECO

Communication Equipment & Engineering Company

PROPRIETARY

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ISSUE 4.0

6.0 TESTING

6.1 Connect the phone to a phone line or a DTMF phone test set.

6.2 From the test set or another phone place a call into the 321-X.

6.3 Verify that the ringer is working.

6.4 Lift the handset and check that a normal conversation is allowed.

7.0 TROUBLESHOOTING GUIDE

Always visually check the phone for loose or shorted wires, damaged terminals or damaged parts.

PROBLEM: NO DIAL TONE

POSSIBLE CAUSE:

LINE CORD

RJ11C CONNECTOR

NETWORK

HANDSET

HOOKSWITCH ASSEMBLY

PROBLEM: DIAL TONE IS DISTORTED

POSSIBLE CAUSE:

NETWORK

HANDSET

PROBLEM: TRANSMITTER DOES NOT TURN ON

POSSIBLE CAUSE:

HANDSET

NETWORK

PROBLEM: RINGER DOES NOT OPERATE

POSSIBLE CAUSE:

RINGER

NETWORK

CEECO

Communication Equipment & Engineering Company

PROPRIETARY

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ISSUE 4.0

8.0 SPECIFICATIONS

INPUT POWER:

LOOP CURRENT:

IMPEDANCE:

HEARING AID

COMPATIBLE:

ENVIRONMENTAL:

TELEPHONE COVER: Brushed 16 ga. Stainless Steel

DIMENSIONS:

MOUNTING:

WEIGHT:

Temperature 0



C to 50



C

Humidity 20%-90% non-condensating

5" Wide x 10 3/4" High x 5 1/2" Deep

(Handset On Hook)

FCC REGISTRATION: BW88T7-68413-TE-T

UL LISTED NO.:

RINGER EQUIVALENCY: 0.4A

TYPE JACK:

C.O. Line Powered

23mA min to 80mA max

600 ohms

Meets EIA standards

Vertical Surface Mount

6 lbs.

6OF5

RJ11C

CEECO

Communication Equipment & Engineering Company

PROPRIETARY

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ISSUE 4.0

9.0 PARTS LIST

QUANTITY

1

1

1

1

1

1

1

2

1

1

1

ACCESSORIES:

1

PART NUMBER DESCRIPTION

301-004

401-009

301-009

301-581

301-528

321-012

321-017

301-570

321-016

301-018

301-054

301-037

Handset with armored cord

Ringer

Network

Tongue & Bracket

Hookswitch & Cradle assembly

Stainless Steel Housing

Stainless Steel Backplate

Microswitch

1/4"x 20"x 3/4" Security Screw

Modular cord

Modular jack

Security tool, 1/8" button head

CEECO

Communication Equipment & Engineering Company

PROPRIETARY

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ISSUE 4.0

10.0 FCC NOTICE

10.1 FCC REGISTRATION AND REPAIR INFORMATION

Your new telephone has been registered with the Federal Communication

Commission (FCC) in accordance with Part 68 of its rules. The FCC requires that you be advised of certain requirements involving the use of this telephone.

10.2 CONNECTION AND USE WITH THE NATIONWIDE

TELEPHONE NETWORK

The FCC requires that you connect this telephone to the Nationwide

Telephone Network through a registered jack provided by the telephone company in your area. This jack is a modular outlet which you can order from your local telephone company.

10.3 NOTIFICATION TO THE TELEPHONE COMPANY

Before connecting this telephone, the FCC requires that you notify your local telephone company business office. The number is in the front of your phone book.

Tell them:

The "line" to which you will connect the telephone (that is, your phone number) and the telephone's FCC registration number and ringer equivalence number. These numbers are listed in Section 8.0.

The FCC further requires that you notify your local telephone company when permanently disconnecting this telephone.

CEECO

Communication Equipment & Engineering Company

PROPRIETARY

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ISSUE 4.0

11.0 REPAIR AND RETURN INFORMATION

11.1 WARRANTY REPAIR

Any device returned requiring warranty service, repair or credit must be accompanied with a "Return Material Authorization" (RMA) FORM. It must include: return shipping instructions, original purchase order number and special marking instruction. A description of the trouble observed must be attached to the defective unit. This information must be inside the shipping container.

11.2 DIRECT ALL INQUIRES TO:

CEECO

Repair Department

863-357-0798- telephone

863-357-0006- facsimile [email protected]

www.ceeco.net

11.3 NON-WARRANTY REPAIR

CEECO will repair equipment out of warranty for a set charge plus parts.

The customer must pay the shipping costs both directions.

11.4 RETURN FOR CREDIT

Material may be returned for credit only with prior approval. Material authorized for return is subject to a 20% restocking charge based on the manufacturers list price. Return Material Authorization must be requested no later than 30 days after original shipment.

CEECO

Communication Equipment & Engineering Company

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ISSUE 4.0

12.0 WARRANTY POLICY

12.1 GENERAL

CEECO products are guaranteed to be free of defects in material and workmanship for a period of 365 days from the date of original purchase.

CEECO's obligation under this warranty is limited to repair or replacement of any part found to be defective by CEECO. Under no circumstances shall CEECO be liable for loss, damage, cost of repair or consequential damages of any kind which have been caused by neglect, abuse, act of God or improper operation of equipment. This warranty is limited to the value of material only.

12.2 PRINTED CIRCUIT BOARDS

Printed circuit boards should not be field-repaired. If a unit is found to be faulty, replace it with another unit and return the faulty unit to CEECO for repair. Modifications by anyone other than CEECO will void the warranty.

CEECO

Communication Equipment & Engineering Company

PROPRIETARY

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