User's manual | Citizen CT-S851 User`s manual


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User's manual | Citizen CT-S851 User`s manual | Manualzz

LINE THERMAL PRINTER

MODEL CT-S851

User’s Manual

WEEE MARK

En

If you want to dispose of this product, do not mix it with general household waste. There is a separate collection systems for used electronics products in accordance with legislation under the WEEE Directive (Directive 2002/96/EC) and is effective only within European Union.

Ge Wenn Sie dieses Produkt entsorgen wollen, dann tun Sie dies bitte nicht zusammen mit dem

Haushaltsmüll. Es gibt im Rahmen der WEEE-Direktive innerhalb der Europäischen Union

(Direktive 2002/96/EC) gesetzliche Bestimmungen für separate Sammelsysteme für gebrauchte elektronische Geräte und Produkte.

Fr Si vous souhaitez vous débarrasser de cet appareil, ne le mettez pas à la poubelle avec vos ordures ménagères. Il existe un système de récupération distinct pour les vieux appareils

électroniques conformément à la législation WEEE sur le recyclage des déchets des

équipements électriques et électroniques (Directive 2002/96/EC) qui est uniquement valable dans les pays de l’Union européenne.

Les appareils et les machines électriques et électroniques contiennent souvent des matières dangereuses pour l’homme et l’environnement si vous les utilisez et vous vous en débarrassez de façon inappropriée.

Sp Si desea deshacerse de este producto, no lo mezcle con residuos domésticos de carácter general. Existe un sistema de recogida selectiva de aparatos electrónicos usados, según establece la legislación prevista por la Directiva 2002/96/CE sobre residuos de aparatos eléctricos y electrónicos (RAEE), vigente únicamente en la Unión Europea.

It Se desiderate gettare via questo prodotto, non mescolatelo ai rifiuti generici di casa. Esiste un sistema di raccolta separato per i prodotti elettronici usati in conformità alla legislazione

RAEE (Direttiva 2002/96/CE), valida solo all’interno dell’Unione Europea.

Du Deponeer dit product niet bij het gewone huishoudelijk afval wanneer u het wilt verwijderen. Er bestaat ingevolge de WEEE-richtlijn (Richtlijn 2002/96/EG) een speciaal wettelijk voorgeschreven verzamelsysteem voor gebruikte elektronische producten, welk alleen geldt binnen de Europese Unie.

Da Hvis du vil skille dig af med dette produkt, må du ikke smide det ud sammen med dit almindelige husholdningsaffald. Der findes et separat indsamlingssystem for udtjente elektroniske produkter i overensstemmelse med lovgivningen under WEEE-direktivet (direktiv 2002/96/EC), som kun er gældende i den Europæiske Union.

Por Se quiser deitar fora este produto, não o misture com o lixo comum. De acordo com a legislação que decorre da Directiva REEE – Resíduos de Equipamentos Eléctricos e Electrónicos (2002/

96/CE), existe um sistema de recolha separado para os equipamentos electrónicos fora de uso, em vigor apenas na União Europeia.

Pol Jeżeli zamierzasz pozbyć się tego produktu, nie wyrzucaj go razem ze zwykłymi domowymi odpadkami. Według dyrektywy WEEE (Dyrektywa 2002/96/EC) obowiązującej w Unii Europejskiej dla używanych produktów elektronicznych należy stosować oddzielne sposoby utylizacji.

Declaration of Conformity

This printer conforms to the following Standards:

The Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC, the RoHS

Directive 2002/95/EC, and the WEEE Directive 2002/96/EC.

LVD : EN60950-1

EMC: EN55022

EN61000-3-2

EN61000-3-3

EN55024

Class A

This declaration applies only to the 230-V model.

IMPORTANT: This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC

Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference.

CAUTION: Use shielded cable for this equipment.

Sicherheitshinweis

Die Steckdose zum Anschluß dieses Druckers muß nahe dem Gerät angebracht und leicht zugänglich sein.

For Uses in Canada

This Class A digital apparatus complies with Canadian ICES-003.

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus, as set out in the radio interference regulations of the Canadian department of communications.

Pour L’utilisateurs Canadiens

Cet appareil numérique de la Classe A est conforme à la norme NMB-003 du Canada.

Cet appareil numérique ne dépasse pas les limites de carégorie a pour les émissions de bruit radio émanant d’appareils numériques, tel que prévu dans les réglements sur l’interférence radio du départment Canadien des communications.

GENERAL PRECAUTIONS z Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference.

z The information contained herein is subject to change without prior notice.

z Reproduction or transfer of part or all of this document in any means is prohibited without permission from Citizen Systems.

z Note that Citizen Systems is not responsible for any operation results regardless of omissions, errors, or misprints in this manual.

z Note that Citizen Systems is not responsible for any trouble caused as a result of using options or consumables that are not specified in this manual.

z Except explained elsewhere in this manual, do not attempt to service, disassemble, or repair this product.

z Note that Citizen Systems is not responsible for any damage attributable to incorrect operation/handling or improper operating environments that are not specified in this manual.

z Data is basically for temporary use and not stored for an extended period of time or permanently. Please note that Citizen Systems is not responsible for damage or lost profit resulting from the loss of data caused by accidents, repairs, tests or other occurrences.

z If you find omissions, errors, or have questions, please contact your

Citizen Systems dealer.

z If you find any pages missing or out of order, contact your Citizen Systems dealer for a replacement.

— 1 —

SAFETY PRECAUTIONS

...WHICH SHOULD BE STRICTLY OBSERVED

Before using this product for the first time, carefully read these SAFETY PRECAUTIONS.

Improper handling may result in accidents (fire, electric shock or injury).

In order to prevent injury to operators, third parties, or damage to property, special warning symbols are used in the User’s Manual to indicate important items to be strictly observed.

z After having read this Manual, keep it in a safe, readily accessible place for future reference.

z Some of the descriptions contained in this manual may not be relevant to some printer models.

The following describes the degree of hazard and damage that could occur if the printer is improperly operated by ignoring the instructions indicated by the warning symbols.

WARNING

Neglecting precautions indicated by this symbol may result in fatal or serious injury.

CAUTION

Neglecting precautions indicated by this symbol may result in injury or damage to property.

This symbol is used to alert your attention to important items.

This symbol is used to alert you to the danger of electric shock or electrostatic damage.

This symbol denotes a request to unplug the printer from the wall outlet.

This symbol is used to indicate that the power supply must be grounded.

This symbol is used to indicate useful information, such as procedures, instructions or the like.

This symbol is used to indicate prohibited actions.

— 2 —

PRECAUTIONS ON PRINTER INSTALLATION

WARNING

„ Do not use or store this product in a place where it will be exposed to:

* Flames or moist air.

* Direct sunlight.

* Hot airflow or radiation from a heating device.

* Salty air or corrosive gases.

* Ill-ventilated atmosphere.

* Chemical reactions in a laboratory.

* Airborne oil, steel particles, or dust.

* Static electricity or strong magnetic fields.

• Neglecting these warnings may result in printer failure, overheating, emission of smoke, fire, or electric shock.

„ Do not drop any foreign object nor spill liquid into the printer. Do not place any object on the printer either.

„ Do not drop any metallic object such as paper clips, pins or screws into the printer.

„ Do not place a flower vase, pot, or anything containing water on the printer.

„ Do not spill coffee, soft drinks, or any other liquid into the printer.

„ Do not spray insecticide or any other chemical liquid over the printer.

• Dropping a metallic foreign object into the printer, may cause printer failure, fire, or electric shock. Should it occur, immediately turn the printer off, unplug it from the supply outlet, and call your local Citizen

Systems dealer.

Do not handle the printer in the following ways:

„ Do not subject the printer to strong impacts or hard jolts (e.g., being stepped on, dropped or struck).

„ Never attempt to disassemble or modify the printer.

• Neglecting to handle properly may result in printer failure, overheating, emission of smoke, fire, or electric shock.

„ Install, use, or store the printer out of the reach of children.

• Electric appliances could cause an unexpected injury or accident if they are handled or used improperly.

• Keep the power cord and signal cables out of the reach of children.

Also children should not be allowed to gain access to any internal part of the printer.

• The plastic bag the printer came in must be disposed of properly or kept away from children. Wearing it over the head may lead to suffocation.

— 3 —

CAUTION

Do not use the printer under the following conditions.

„ Avoid locations subject to vibration or instability.

„ Avoid locations where the printer is not level.

• The printer may fall and cause an injury.

• The quality of printing may deteriorate.

„ Do not obstruct the printer’s air vents.

„ Do not place anything on the printer.

„ Do not cover or wrap the printer in cloth or blankets.

• Doing so could cause heat to build up and deform the case or start a fire.

„ Avoid using the printer near a radio or TV set or from supplying it from the same electric outlet as these appliances.

„ Avoid using the printer interconnected with a cable or cord that has no protection against noise. (For interconnections, use shielded or a twisted pair of cables and ferrite cores, or other anti-noise devices.)

„ Avoid using the printer with a device that is a strong source of noise.

• The printer may have an adverse effect on nearby radio or TV transmissions. There may also be cases when nearby electrical appliances adversely influence the printer, causing data errors or malfunction.

„ Installed in any orientation other than those specified.

• Malfunction, failure, or electric shock may result.

„ Connect the printer to a ground.

• Electric leakage may cause an electric shock.

„ Do not connect the printer’s ground to any of the following:

* Gas piping

A gas explosion could result.

* Telephone line ground

* Lightning rod

If lightning strikes a large surge of current may cause fire or

shock.

* Water pipes

Plastic water pipes should not be used for grounding. (Those

approved by a Waterworks Department may be used.)

„ Before connecting or disconnecting the grounding lead to or from the printer, always unplug it from the electric outlet.

— 4 —

PRECAUTIONS IN HANDLING THE PRINTER

WARNING

Please observe the following precautions for power source and power cord:

„ Do not plug or unplug the power cord with a wet hand.

„ Use the printer only at the specified supply voltage and frequency.

„ Use only the specified AC adapter with the printer.

„ Check to make sure that the supply outlet from which the printer is powered has a sufficient capacity.

„ Do not supply the printer from a power strip or current tap shared with other appliances.

„ Do not plug the power cord into an electric outlet with dust or debris left on the plug.

„ Do not use a deformed or damaged power cord.

„ Do not move the printer while its power is on.

• Neglecting to handle it properly may result in printer failure, emission of smoke, fire, or electric shock.

• An overload may cause the power cord to overheat, catch fire, or the circuit breaker to trip.

„ Do not allow anything to rest on the power cord. Do not place the printer where the power cord may be stepped on.

„ Do not use or carry the printer with its power cord bent, twisted, or pulled.

„ Do not attempt to modify the power cord unnecessarily.

„ Do not place the power cord near any heating device.

• Neglecting these cautions may cause wires or insulation to break, which could result in electric leakage, electric shock, or printer failure.

If the power cord sustains damage, contact your Citizen Systems dealer.

„ Do not leave things around the electric outlet.

„ Supply power to the printer from a convenient electric outlet, readily accessible in an emergency.

• Pull the plug to immediately shut it down in an emergency.

„ Insert the power plug fully into the outlet.

„ If the printer will not be used for a long time, disconnect it from its electric outlet.

„ Hold the plug and connector when plugging or unplugging the power cord or signal cable after turning off the printer and the appliance connected to it.

— 5 —

CAUTION

Caution label is attached in the position shown in the following figure. Carefully read the handling precautions before using the printer.

THIS LABEL INDICATES THE

RISK OF BURNS DUE TO THE

HIGH TEMPERATURE OF THE

PRINT HEAD AND A RISK OF

BEING CUT BY THE MANUAL

AND AUTO CUTTERS WHILE

THE PAPER COVER IS OPEN.

„ Do not transport this printer with the paper roll inside.

• Printer failure or damage may occur.

To prevent possible malfunction or failure observe the following.

„ Avoid operating the printer without paper properly loaded.

„ Avoid the use of paper not complying with specifications.

• May result in poor print quality.

„ Avoid using torn pieces of paper or paper spliced with plastic adhesive tape.

„ Avoid forcibly pulling already loaded paper by hand.

„ Avoid using a sharp pointed device to operate panel buttons.

„ Be sure to firmly insert the cable plugs into their mating sockets.

• A cross connection may damage the printer’s internal electronics or the host system’s hardware.

„ Only use the printer with devices that have designated solenoid specifications for the cash drawer interface connector.

• Neglecting this caution may result in malfunction or failure.

— 6 —

CAUTION

To prevent injury and printer failures from worsening, observe the following:

„ While the paper cover is open, be careful to not touch the manual cutter that is in the paper eject slot.

„ Do not touch the printing surface of the thermal head.

„ Do not touch any of the moving parts (e.g., paper cutter, gears, active electric parts) while the printer is working.

„ In case of trouble do not attempt to repair the printer. Ask Citizen

Systems service for repair.

„ Be careful that the covers do not pinch your hands or fingers.

„ Be careful of the sharp edges on the printer. Do not allow them to injure you or damage property.

• May result in electric shock, burn, or injury.

If the printer emits smoke, an odd smell, or unusual noise while printing, immediately abort the current print session and unplug the printer from the electric outlet.

DAILY MAINTENANCE

Observe the following precautions for daily maintenance.

„ When cleaning the printer, always turn it off and unplug it from the electric outlet.

„ Use a soft, dry cloth for cleaning the surface of the printer case.

For severe stains, use a soft cloth slightly dampened with water.

Never use organic cleaning solvent such as alcohol, paint thinner, trichloroethylene, benzene, or ketone. Never use a chemically processed cleaning cloth.

„ To remove paper dust, use a soft brush.

CAUTION

• The thermal head is at a dangerously high temperature immediately after printing.

Allow it to cool off before starting maintenance work.

Visit the following site to get documentation, drivers, utilities, and other information.

http://www.citizen-systems.co.jp/english/support/index.html

— 7 —

THE TABLE OF CONTENTS

1. GENERAL OUTLINE .................................................................... 9

1.1 Features .......................................................................................... 9

1.2 Unpacking .................................................................................... 10

1.3 Model Classification .................................................................... 10

1.4 Basic Specifications..................................................................... 11

2. EXPLANATION OF PRINTER PARTS ....................................... 12

2.1 Printer Appearance ...................................................................... 12

2.2 Inside the Paper Cover ................................................................ 15

2.3 Other Built-in Functions .............................................................. 16

3. SETUP ........................................................................................ 17

3.1 Connecting the AC Power Cord .................................................. 17

3.2 Connecting Interface Cables ....................................................... 18

3.3 Connecting the Cash Drawer ...................................................... 20

3.4 Connecting an External Device................................................... 22

3.5 Precautions for Installing the Printer ......................................... 23

3.6 Partition for Paper Roll ................................................................ 24

3.7 Setting the DIP Switch on the Serial Interface Board ............... 25

3.8 Adjusting the Paper Near-end Sensor ....................................... 26

3.9 Setting Paper Thickness.............................................................. 27

3.10 Loading Paper ............................................................................ 28

3.11 Attaching the Power Switch Cover........................................... 29

3.12 Attaching the Interface Cover ................................................... 30

3.13 Removing the Interface Cover .................................................. 30

4. MAINTENANCE AND TROUBLESHOOTING........................... 31

4.1 Periodic Cleaning ......................................................................... 31

4.2 Clearing a Cutter Lock (1) ............................................................ 32

4.3 Clearing a Cutter Lock (2) ............................................................ 32

4.4 Function Test Mode ..................................................................... 34

4.5 Key Lock Function........................................................................ 36

4.6 Hexadecimal Dump Printing ....................................................... 37

4.7 Error Messages ............................................................................ 38

5. OTHER ....................................................................................... 40

5.1 External Views and Dimensions ................................................. 40

5.2 Printing Paper .............................................................................. 41

5.3 Manual Setting of Memory Switches ........................................ 42

— 8 —

1. GENERAL OUTLINE

The CT-S851 line thermal printer series is designed for use with a broad array of terminal equipment including data, POS, and kitchen terminals.

These printers have extensive features so they can be used in a wide range of applications.

1.1 Features

z High-speed (300 mm/s) printing z Design so compact it can be installed anywhere (maximum 3-inch (83-mm) paper roll size) z Waterproof construction prevents water from entering through the top z Paper is output from the front so the printer can be placed in restricted spaces z Choose from two models with either 3-inch (83/80 mm) or 2-inch (60/58 mm) wide paper rolls z Built-in power supply or AC adapter types available z Printer status and errors indicated by LCD, LED, and a buzzer z LCD and five buttons make it easy to change settings z Equipped with a fast and quiet cutter z Easy to clear cutter jams z Interchangeable interface z Built-in cash drawer kick-out interface z Equipped with a serial interface for external devices z Memory switches make customization possible z Store user-defined characters and logos on user memory z Barcode and 2D barcode printing supported z 2-color printing supported (when specified paper used) z Driver and utility software included

— 9 —

1.2 Unpacking

Make sure the following items are included with your printer.

z Printer: z Interface cover:

1

1 z AC power cord:

1 z Power switch cover: 1 z Sample paper roll:

1 roll z CD-ROM:

1 z Quick Start Guide: z AC adapter z USB cable

*1

*2 :

:

Notes:

*1: CT-S851A only

*2: USB interface types only

In designated markets

1

1

1

AC power cord USB cable Sample paper roll

Quick Start

Guide

CT-S851S

(Built-in power supply type)

36AD3 AC adapter built in

Power switch cover

CD-ROM Interface cover

AC adapter

(36AD2)

AC power cord

USB cable Sample paper roll

CT-S851A

(AC adapter type)

Quick Start

Guide

Power switch cover

CD-ROM Interface cover

1.3 Model Classification

Model numbers indicate printer features according to the following system.

CT - S851S 3 RS E - BK - P L M1

Power supply

DC:No power source

S: Built-in power supply type

A: AC adapter type

Paper width

Label

: No

BM sensor

: No

M1: Left side

M2: Right

3: 3 inch (80/83 mm)

2: 2 inch (58/60 mm)

Interface

PA: Parallel

L: Label printing side

PNE sensor

: No

P: PNE sensor

RS: Serial RS-232C Body case color

UB: USB only

Market

*

WH: Cool white

UH: USB with hub

J: Japan E: Europe/Asia BK: Black

ET: Ethernet (standard type)

U: North America

ES: Ethernet (multi-function type)

C: China

UP: Powered USB

Note:

*: AC power cord, serial I/F screw, firmware and other specifications vary according to markets.

— 10 —

1.4 Basic Specifications

Model

Item

Print method

Print width

*1

Specifications

CT-S851

Line thermal dot print method

80 mm/640 dots, 72 mm/576 dots, 64 mm/512 dots, 54.5 mm/436 dots,

54 mm/432 dots, 52.5 mm/420 dots, 48 mm/384 dots, 45 mm/360 dots,

48.75 mm/390 dots, 68.25 mm/546 dots

8

× 8 dots/mm (203 dpi)

Dot density

Print speed

Number of print columns

*2

300 mm/s (fastest, print density 100%), 2400 dot-lines/s

Maximum number of characters

(columns)

Paper width

Dot configuration

(dots)

83 mm 80 mm 60 mm 58 mm

Font

Character size *3

Font A 53

Font B 71

Font C 80

Font A: 1.50

× 3.00 mm

Font B: 1.13

× 2.13 mm

Font C: 1.00

× 2.00 mm

48

64

72

36

48

54

35

46

52

12

× 24

9

8

× 17

× 16

Character type Alphanumeric, international, PC437/850/852/857/858/860/863/864/865/866/

WPC1252/katakana/Thai code 18

Liquid crystal display (LCD) 128

× 32 dots STN liquid crystal, white/red LED backlight

User memory

Bar code types

384 KB (capable of storing user-defined characters and logos)

UPC-A/E, JAN (EAN) 13/8 columns, ITF, CODE39, CODE128, CODABAR (NW-7),

CODE93, PDF417, QR Code

4.23 mm (1/6 inch) (changeable using commands) Line spacing

Paper roll

Interface

Paper roll: 83

+0

-1

mm/80

+0

-1

mm/60

+0

-1

mm/58

+0

-1

mm

× maximum φ83 mm

Paper thickness: 65-75

μm (core tube diameter: inner 12 mm/outer 18 mm)

75-150 μm (core tube diameter: inner 25.4 mm/outer 32 mm)

Serial (RS-232C compliant), parallel (IEEE 1284 compliant), USB, USB with hub, Ethernet, Powered USB

Cash drawer kick-out Supports 2 cash drawers

External device port RJ-45, 8-pin connector

Buffer size

Supply voltage

4 k bytes/45 bytes

DC 24 V ±5%

Power consumption Approximately 45 W (normal printing), 3 W (standby)

AC adapter *4

(36AD2, 36AD3)

Rated input: AC 100 to 240 V, 50/60 Hz, 150 VA

Rated output: DC 24 V, 2.1 A

Weight CT-S851S: Approx. 1.9 kg, CT-S851A: Approx. 1.5 kg

Outside dimensions CT-S851S: 145 (W)

× 192 (D) × 142 (H) mm

CT-S851A: 145 (W)

× 192 (D) × 114 (H) mm

Operating temperature and humidity

Storage temperature and humidity

Reliability

5 to 45°C, 10 to 90% RH (no condensation)

-20 to 60°C, 10 to 90% RH (no condensation)

Safety standard

*5

Print head life: 150 km, 200 million pulses (at normal temperature and humidity using recommended paper)

Auto cutter life: 2 million cuts (full cut), 1.6 million cuts (partial cut) (at normal temperature/humidity, using recommended paper and paper thickness)

UL, C-UL, FCC Class A, TÜV-Bauart, CE Marking

— 11 —

Notes:

*1: When paper width is 83, 80, 60, or 58 mm.

*2: The number of printable columns is selected using a memory switch.

The numbers of columns noted in this table refer to typical models. The number of columns varies depending on specifications.

*3: Characters appear small because the dimensions include a blank area surrounding each character.

*4: The 36AD2 is the AC adapter packaged as an accessory with the CT-S851A.

The 36AD3 is the AC adapter built in to the CT-S851S.

*5: Compliant if the Citizen Systems AC adapter (36AD2/36AD3) is used.

2. EXPLANATION OF PRINTER PARTS

2.1 Printer Appearance

Names of parts

Paper cover

Operation panel

Front cover

Cover open button

Rear connectors

Front cover release button

Power switch z Paper cover

Open to load paper.

z Cover open button

Use this button to open the paper cover.

z Front cover

Open and close this cover to clear a cutter lock.

Refer to 4.3 Clearing a Cutter Lock (2)

z Front cover release button

Press this button to open the front cover.

z Power switch

Press this switch to turn the power on or off.

— 12 —

Operation panel

LED LCD

LOCK icon PAPER LOW

FEED

FEED

Button 1 to Button 4 FEED button Button 1 (FEED) Button 4 (MENU)

Examples are shown in the diagram of the LCD above on the right.

z LCD

Indicates the printer’s status, button names, types of errors, and messages.

z LED

Lights green when the power is on, turns off when the power is off.

Flashes green when receiving data.

Lights red in special modes and in case of errors.

Lights orange when paper is low (paper near-end) or the print head is hot.

z Button 1 to Button 4

Functions assigned to these buttons vary depending on the active mode. The buttons below the LCD are called button 1, button 2, button 3, and button 4 in order from left to right.

z FEED button

Press this button to feed paper.

To release a cutter lock, remove the cause of the lock, close the paper cover, and then press the FEED button.

Refer to 4.7 Error Messages

z MENU button

Press and hold this button (for at least two seconds) to access the memory switch setting mode.

Refer to 5.3 Manual Setting of Memory Switches

z PAPER LOW

Appears when the paper roll is near its end.

z LOCK icon

This icon indicates that the MENU button is inoperative.

Refer to 4.5 Key Lock Function

— 13 —

Rear connectors

Interface connector

(serial, parallel, USB, etc.)

Cash drawer kick-out connector

Power connector (AC adapter type)

External device connector

Protective seal

AC inlet (built-in power supply type) z Interface connector (serial, parallel, USB, etc.)

Connects to the interface cable.

The serial interface board is equipped with a DIP switch.

z Cash drawer kick-out connector

Connects to the cable from the cash drawer.

z Power connector (AC adapter type)

Connects to the AC adapter cable.

z External device connector

Connects to the cable from an external device.

*Remove the protective seal from the external device connector to use it.

z AC inlet (built-in power supply type)

Connects to the AC power cord.

— 14 —

2.2 Inside the Paper Cover

Print head (thermal)

Manual cutter

Button to change paper near-end sensor

Paper thickness selection lever (blue)

Auto cutter

Paper near-end sensor

(PNE sensor)

Paper-end sensor

(PE sensor)

Platen z Platen

Feeds the paper.

Do not remove the platen except to do maintenance.

z Paper near-end sensor (PNE sensor)

Detects when the paper is near the end of the roll. Adjust the position of the sensor to determine when it detects the end of the paper is near.

z Button to change paper near-end sensor

Change the position of the paper near-end sensor to match the paper being used.

Refer to 3.8 Adjusting the Paper Near-end Sensor

z Manual cutter

For cutting the paper manually when printing is finished.

z Auto cutter

Automatically cuts the paper when printing is finished.

Refer to 5.3 Manual Setting of Memory Switches

z Print head (thermal)

Prints characters and graphic data on paper (paper rolls).

— 15 —

z Paper end sensor (PE sensor)

Detects when there is no paper. Printing stops when this sensor detects there is no paper.

z Paper thickness selection lever (blue)

Use this lever to select regular or thick paper according to the thickness of the paper being loaded.

Refer to 3.9 Setting Paper Thickness

2.3 Other Built-in Functions

z Buzzer

Buzzes when errors occur or when operations or command operations are performed.

Refer to 4.7 Error Messages

z User memory

You can save user-defined logo and character data in this memory. Data remains stored in this memory even if the printer is turned off. For information on how to save data, refer to the Command Reference.

z Memory switch

Setting of various kinds of functions can be stored in memory. Settings remain stored in the memory even if the printer is turned off.

— 16 —

3. SETUP

3.1 Connecting the AC Power Cord

1.

Turn off the power.

2.

z For the built-in power type printer, connect the AC power cord to the AC inlet, and insert the plug into an electric outlet.

z For the AC adapter type printer, connect the cable connector of the AC adapter to the power connector. Next, connect the AC power cord to the AC inlet, and insert the plug into an electric outlet.

AC inlet

Cable connector

Power connector

AC power cord

Built-in power supply type

AC adapter

AC inlet

AC power cord

AC adapter type

CAUTION

„ Use only an AC adapter that complies with the specified ratings.

„ Always hold the AC adapter’s cable connector by the connector when removing or inserting it.

„ Use an AC power source that does not also supply power to equipment that generates electromagnetic noise.

„ Pulling on the AC power cord may damage it, cause a fire, electric shock, or break a wire.

„ If a lightning storm is approaching, unplug the AC power cord from the electric outlet.

A lightning strike may cause a fire or electric shock.

„ Keep the AC power cord away from heat generating appliances. The insulation on the

AC power cord may melt and cause a fire or electric shock.

„ If the printer is not going to be used for a long time, unplug the AC power cord from the electric outlet.

„ Place the AC power cord so that people do not trip on it.

— 17 —

3.2 Connecting Interface Cables

1.

Turn off the power.

2.

Orient the interface cable correctly and insert it into the interface connector.

Serial interface Parallel interface

USB interface (hub type)

Ethernet interface

Front view

USB interface

Pin

Powered USB interface

— 18 —

CAUTION

„ Always unplug the AC adapter from the printer before connecting the printer to a Powered USB interface. Failure to do so may damage the host

PC. For information about installing a Powered USB interface, contact your

Citizen Systems dealer.

„ Check the orientation of the Powered USB cable connector before connecting it. Insert it straight in so that the pins do not bend. Push it in until it clicks.

„ When disconnecting the cable, always hold the connector.

„ Be careful not to insert the USB interface cable into the cash drawer kick-out connector.

„ To connect more than one printer to a single computer via a USB interface you must change the serial number of the USB interface.

Use a serial interface cable with the connection layout shown below.

25-pin - 25-pin cable 9-pin - 25-pin cable

PC

Signal Pin

FG 1

TXD 2

RXD 3

CTS 5

DSR 6

SG 7

DTR 20

Printer

6

7

20

2

3

4

1

Pin Signal

FG

TXD

RXD

RTS

DSR

SG

DTR

PC

Signal Pin

RXD 2

TXD 3

DTR 4

SG 5

DSR 6

CTS 8

Printer

4

6

7

20

2

3

Pin Signal

TXD

RXD

RTS

DSR

SG

DTR

CAUTION

Place the interface cable so people do not trip on it.

— 19 —

3.3 Connecting the Cash Drawer

1.

Turn off the power.

2.

Confirm the orientation of the cash drawer kick-out cable connector and connect it to the cash drawer kick-out connector at the back of the printer.

3.

Remove the screw for the ground wire.

4.

Screw the cash drawer’s ground wire to the body of the printer.

Cash drawer kick-out connector

Ground wire

Cash drawer kick-out cable connector

Screw for ground wire

CAUTION

„ Connect only the cash drawer kick-out cable connector to the cash drawer kick-out connector. (Do not connect a telephone line.)

„ Signals cannot be output from the cash drawer kick-out connector while printing.

— 20 —

(1) Connector pin configuration

No.

Signal Function

1 FG Frame ground

2 DRAWER1 Cash drawer 1 drive signal

3 DRSW

4 VDR

Cash drawer switch input

Cash drawer drive power supply

5 DRAWER2 Cash drawer 2 drive signal

6 GND Signal ground (common ground on circuits)

Connector used:

TM5RJ3-66 (Hirose) or equivalent

Applicable connector:

TM3P-66P (Hirose) or equivalent

(2) Electric characteristics

1) Drive voltage: 24 VDC

2) Drive current: Approx. 1 A max. (not to exceed 510 ms.)

3) DRSW signal: Signal levels: “L” = 0 to 0.8 V, “H” = 2 to 3.3 V

(3) DRSW signal

DRSW signal status can be tested with the DLE+EOT, GS+a, or GS+r command or at pin 34 on the parallel interface port.

(4) Drive circuit

Cash drawer kick-out connector

Shielded

Cash drawer open/ close switch

Cash drawer Printer

CAUTION

„ Cash drawers 1 and 2 cannot be operated at the same time.

„ The solenoid used for the cash drawer should be 24 Ω or more. Do not allow the electric current to exceed 1 A. Excessive current could damage or burn out the circuits.

— 21 —

3.4 Connecting an External Device

1.

Turn off the power.

2.

Remove the protective seal from the external device connecter.

3.

Confirm the orientation of the external device cable connecter and connect it to the external device connecter at the back of the printer.

External device cable connector

External device connector

Protective seal

CAUTION

Use only the specified external device cable to connect to the external device connector

(do not use phone, LAN, or USB cables).

(1) Connector pin configuration

No. Signal I/O

1 FG — Frame ground

Function

2 RXD Input Data received from external device

3 TXD Output Data sent to printer

4 DTR Output Indicates that the external device can receive.

MARK: External device cannot receive

SPACE: External device can receive

5 DSR Input Indicates that the printer can receive data.

MARK:Printer cannot receive

SPACE:Printer can receive

6 SG — Signal ground (common ground on circuits)

7 PS

8 PG

Power supply terminal (24 VDC)

Flyback line for power supply

Connector used: RJ-45

Applicable connector:

RJ-45

Transmission to external devices done at 19200 bps, 8-bit, no parity.

— 22 —

3.5 Precautions for Installing the Printer

This printer can only be positioned horizontally. It cannot be positioned vertically or on a wall.

Horizontal position Vertical position

CAUTION

Do not use the printer under the following conditions.

„ Locations subject to vibration or instability.

„ Locations that are very dirty or dusty.

„ Locations where the printer is not level.

• The printer may fall and cause an injury.

• The quality of printing may deteriorate.

„ Oriented other than as specified.

• The printer may malfunction, be damaged, or cause an electric shock.

— 23 —

3.6 Partition for Paper Roll

Set the partition to the width of the paper roll you are loading.

The partition is set at the factory to the position shown below.

z For 3-inch type: 80-mm wide paper roll z For 2-inch type: 58-mm wide paper roll

1.

Turn off the power.

2.

Press up on the cover open button to open the paper cover.

3.

Press in the position shown by the arrow and set the partition in a slot that matches the width of the paper roll you are using. However, to use an 83-mm wide paper roll, remove the partition.

4.

Refer to “5.3 Manual Setting of Memory Switches” to change the paper width

settings.

Partition

*1

*1 *2

Notes:

*1: 2-inch type (58/60 mm)

*2: 3-inch type (80/83 mm)

CAUTION

Make sure the partition is not slanted when setting it for 58-mm or 60-mm paper rolls.

— 24 —

3.7 Setting the DIP Switch on the Serial

Interface Board

1.

Turn off the printer and unplug the power cord from the electric outlet.

2.

Remove the mounting screws of the serial interface board.

3.

Remove the serial interface board from the printer.

4.

Set the DIP switch according to the following table.

DIP switch

Serial interface board mounting screws

CAUTION

When setting the DIP switch, do not remove any screws except the serial interface board mounting screws.

The function of each switch is shown below. (Shaded values are factory settings. However, factory settings differ depending on the destination market.)

Switch no.

1

4

5

2

3

6

7

8

Function

Communication condition setting

Hand shake

Bit length

Parity check

Parity selection

Baud rate selection

INIT

ON

According to DIP switch settings

XON/XOFF

7 bits

Yes

Even parity

Reset

OFF

According to memory switch settings

DTR/DSR

8 bits

No

Odd parity

Refer to table below.

Invalid

Baud rate selection

2400

4800

9600

19200

Switch no.

Baud rate (bps)

6

OFF

ON

OFF

ON

7

OFF

OFF

ON

ON

When switch no. 1 is set to OFF, you can use a command or a memory switch to select 1200, 38400, 57600, or 115200 bps.

— 25 —

3.8 Adjusting the Paper Near-end Sensor

Change the settings of the paper near-end sensor to set the position at which the near-end of the paper is detected.

1.

Use a pointed object, such as a pen, to gently press the button to change the paper near-end sensor.

2.

Press and hold down the button while moving the paper near-end sensor up, down, right and left. The sensor positions are shown below for the various diameters of the paper roll used.

(Unit: mm)

Sensor position Diameter when detected as near end Outer diameter of core of paper roll used

A

φ31 φ18

B *

φ23 φ18

C Paper near-end sensor function is off

Note:

*: Position of sensor when shipped from factory. However, factory settings differ depending on the destination market.

CAUTION

„ The amount of paper remaining on the roll (diameter of the roll) depends on the type of paper used.

„ The paper roll diameters in the table are guidelines.

Button to change paper near-end sensor

— 26 —

3.9 Setting Paper Thickness

Set the paper thickness selection lever (blue) to the thickness of the paper.

1.

Turn off the power.

2.

Press up on the cover open button to open the paper cover.

3.

Lightly press the damper inward and check the position of the paper thickness selection lever.

4.

Set the paper thickness selection lever to 1 for regular paper or 2 for thick paper.

Gently press on the side of the lever with a pointed object, such as a pen, to move the paper thickness selection lever.

Damper

Paper thickness selection lever (blue)

(Behind the damper)

1: Regular paper 65

μm - 85 μm

2: Thick paper 85

μm - 150 μm

The paper thicknesses shown above are guidelines. Adjust the position of the lever to get the best printout.

— 27 —

3.10 Loading Paper

1.

Turn on the power.

2.

Press up on the cover open button to open the paper cover.

3.

Load the paper roll so that the printable side of the paper is facing up, as shown by arrow A.

4.

Pull a few cm of paper straight out in the direction of arrow B.

5.

Close the paper cover until you hear a click. Paper is fed and cut automatically (by the factory setting).

Refer to 5.3 Manual Setting of Memory Switches

CAUTION

„ Always use the specified types of paper rolls.

„ Confirm that the paper roll is set correctly.

„ If the paper is skewed and not coming straight out of the paper cover, open it and straighten the paper.

„ Always pull a few cm of paper straight out of the printer if you open the paper cover while paper is loaded.

„ Press on the center of the paper cover to close it securely.

„ Be careful of paper cuts while loading the paper.

„ Do not touch the print head, manual cutter, or auto cutter while the paper cover is open. Doing so may cause a burn or cut.

— 28 —

3.11 Attaching the Power Switch Cover

Attach this cover to prevent the power switch from being used.

1.

Press the power switch cover onto the power switch compartment until it clicks.

Power switch cover

Put a screwdriver or other pointed object into the grooves on the power switch cover to remove it.

— 29 —

3.12 Attaching the Interface Cover

Attach the interface cover to the back of the printer.

The shape of the interface cover is different depending on the type of power source.

1.

Press the interface cover as shown in the diagram until you hear it click.

CT-S851S

3.13 Removing the Interface Cover

Press in on both sides at the point indicated by A to remove the interface cover.

CT-S851S

— 30 —

4.

MAINTENANCE AND TROUBLESHOOTING

4.1 Periodic Cleaning

A dirty print head or platen may reduce printing quality or cause malfunctions.

Also, if paper dust collects on the sensor’s protective sheet, paper cannot be detected correctly. We recommend cleaning the printer periodically (every 2 to

3 months) as shown below.

1.

Turn off the power.

2.

Press up on the cover open button to open the paper cover.

3.

Wait a few minutes until the print head cools.

4.

Use a cotton swab dampened with ethyl alcohol to wipe off any dirt and dust that is on the print head and platen.

5.

Use a cotton swab dampened with a little water to wipe off the sensor’s protective sheet.

Make sure there are no water drops on the cotton swab before wiping.

Print head

Sensor’s protective sheet

Platen

CAUTION

„ The print head is hot immediately after printing. Do not touch it.

„ Do not touch the print head with bare hands or metal objects.

„ Do not use alcohol or cleansers to clean the surface of the sensor’s protective sheet.

Doing so may fog the sensor’s protective sheet.

„ Paper scraps may stick to the platen when adhesive labels are full cut depending on the printer’s environment, the diameter of the paper roll, and the quality of the label backing.

— 31 —

4.2 Clearing a Cutter Lock (1)

The message “Cutter lock” may appear and the auto cutter blade may remain extended because a foreign object or paper jam is obstructing it.

FEED

If “Cutter lock” is displayed, clear the locked cutter as shown below.

1.

Turn on the power.

2.

Press up on the cover open button to open the paper cover.

3.

Remove any jammed paper including any scraps of paper. (Remove the paper roll that is loaded in the holder also.)

4.

Reload the paper roll and close the paper cover.

CAUTION

„ The print head is hot immediately after printing. Do not touch it.

„ Do not touch the print head with bare hands or metal objects.

After doing the procedure in “Clearing a Cutter Lock (1)” and then opening the paper cover, if the blade of the auto cutter is extended, do the procedure in

“Clearing a Cutter Lock (2)”.

Refer to 4.3 Clearing a Cutter Lock (2)

4.3 Clearing a Cutter Lock (2)

The paper cover is designed to be opened by pressing up on the cover open button if the cutter locks. If this does not open the paper cover, use the following procedure to clear the locked cutter.

1.

Turn off the printer and unplug the power cord from the electric outlet.

2.

Press up on the cover open button to open the paper cover.

3.

While pressing on the front cover release button with a pen or something, slide the front cover about 10 mm upward.

4.

Rotate the front cover forward in the direction of arrow A.

5.

Lift the protective sheet and turn the cutter gear in the direction of arrow B to return the auto cutter to a position where the paper cover can be opened.

Turn the cutter gear until the auto cutter blade retracts in the direction of arrow C. If the blade of the auto cutter does not move when you turn the cutter gear in the direction of arrow B, turn it in the other direction.

6.

Remove whatever caused the cutter to lock.

— 32 —

7.

Close the front cover.

Rotate the front cover in the opposite direction of arrow A, and push on the top of the front cover until it clicks.

8.

Load a paper roll and close the paper cover.

9.

Insert the power cord plug into an electric outlet and turn the power on.

Check that the LED lights green.

Protective sheet

Cutter gear

Auto cutter blade

Front cover release button

Front cover

CAUTION

„ Before starting to do maintenance work, be sure to turn off the printer and unplug the power cord from the electric outlet.

„ Be careful not to touch the manual cutter while the front cover is open.

„ Be careful not to touch the opening for the auto cutter while the paper cover is open.

„ The print head is hot immediately after printing. Do not touch it.

„ Do not touch the print head with bare hands or metal objects.

„ If the above procedure does not retract the auto cutter, contact your Citizen Systems dealer.

— 33 —

4.4 Function Test Mode

Press and hold button 1 while turning on the printer to access the function test mode.

Use button 3 ( ) to select a function, use button 4 ( ) to execute the function.

Except for the self test and printing memory switch settings, all functions are for service personnel only. Do not operate those functions.

Self test

1.

While paper is loaded, press and hold button 1 while turning the power on.

The function test mode starts and “Self test” appears on the LCD.

FEED

2.

Press button 4 ( ).

Self test starts. The printer prints its model name, version, DIP switch settings, memory switch settings, and a list of built-in fonts.

Firmware version

Interface

Serial communication status

(USB or Serial interface models only)

Buffer size

DIP switch settings*

(USB or Serial interface models only)

Memory switch setting

Note:

*: Printers with a USB interface do not have DIP switches, so the DIP switches all appear off on the self-test printout.

— 34 —

Printing memory switch settings

1.

While paper is loaded, press and hold button 1 while turning the power on.

The function test mode starts and “Self test” appears on the LCD.

2.

Press button 3 ( ).

“Printing MSW” appears on the LCD.

3.

Press button 4 ( ).

A list of the current memory switch settings starts printing.

FEED

The function test mode has the following sub modes.

Self test

Printing MSW

Quick Setting *

Function Description

Runs self test.

Prints memory switch settings.

Sets the memory switches to be compatible with specific models.

Note:

*: The memory switches are automatically set to their optimum settings by selecting the manufacturer and model of the printer being replaced.

Selected item

Manufacturer

CITIZEN

Model

Paper width

Character space

CBM1000 58 mm —

EPSON

80 mm

CT-S300 58 mm

80 mm

CT-S2000 58 mm

T88

203dpi

60 mm

80 mm

83 mm

58 mm

80 mm

58 mm

60 mm

80 mm

0dot

1dot

0dot

1dot

Automatic memory switch settings

MSW2-4

Full Col

Print

Auto linefeed

Auto linefeed

WaitData

WaitData

Auto linefeed

Auto linefeed

Auto linefeed

Auto linefeed

WaitData

WaitData

WaitData

WaitData

WaitData

WaitData

WaitData

MSW3-7

CBM1000

Mode

Valid

MSW8-1

Print

Width

432dots

MSW6-2

Character

Space

Valid

Invalid

Invalid

Valid

Valid

Valid

Valid

Invalid

Invalid

Invalid

Invalid

Invalid

Invalid

Invalid

576dots

384dots

576dots

432dots

436dots

576dots

640dots

360dots

390dots

512dots

546dots

420dots

436dots

576dots

0dot

1dot

0dot

1dot

— 35 —

4.5 Key Lock Function

Press and hold the MENU button while the printer is running to be able to change the memory switch settings.

Activate the key lock to prevent making changes by mistake.

LOCK icon

FEED

Button 3

Setting the key lock

To set the key lock, press and hold button 3 (for at least three seconds).

MENU disappears, and the LOCK icon appears.

In this condition, it is not possible to enter the memory switch setting mode even if you press and hold the MENU button.

Releasing the key lock

To release the key lock, press and hold button 3 (for at least three seconds).

The LOCK icon disappears, and MENU appears.

— 36 —

4.6 Hexadecimal Dump Printing

Print received data in hexadecimal. If problems such as missing or duplicated data occur, this function allows you to check whether or not the printer is receiving data correctly.

How to do hexadecimal dump printing

1.

Load paper.

2.

While the paper cover is open, press and hold button 1 while turning the power on, and then close the paper cover.

Enter HEX dump print mode.

3.

The printer prints “HEX dump print mode” followed by the received data printed in hexadecimal numbers and some characters.

How to stop hexadecimal dump printing

Do one of the following to stop printing.

z Press button 1 three times in a row z Turn off the power z Receive a reset command from an interface

CAUTION

„ The printer prints “.” if there is no character corresponding to the data.

„ None of the commands function during hexadecimal dump printing.

„ If print data does not cover a complete line, press button 1 to advance the paper.

Print example

HEX dump print mode

61 62 63 64 65 66 67 0A 0D 0D 0D 0D abcdefg.....

0D 0D 0D .....

— 37 —

4.7 Error Messages

z Paper end

The end of the roll of paper is detected at two stages, paper near-end and paper-end.

When paper near-end is detected, “PAPER LOW” appears on the LCD and the

LED lights orange. Prepare a new paper roll.

When paper-end is detected, “Paper end” appears on the LCD and the LED lights red. Load a new paper roll.

z Paper cover open

Do not open the paper cover during printing. If the paper cover is opened, the

LED and LCD light red. Check the paper and always pull a few cm of paper straight out of the printer before closing the paper cover. Printing resumes.

Sending a command to resume printing may be required depending on the memory switch setting.

z Cutter lock

If the auto cutter cannot move because of a paper jam or something else, the

LED and LCD light red. Remove the cause of the trouble and press button 1

(FEED). If the auto cutter still does not operate and the paper cover does not

open, refer to “4.3 Clearing a Cutter Lock (2)”.

Refer to 4.3 Clearing a Cutter Lock (2)

z Head overheat

When you print dense characters, dark images, or for an extended time in a hot environment, the print head temperature increases. If the print head exceeds a specified temperature, the printer stops printing and waits for the print head to cool. When this happens, the LED and LCD light orange. Printing resumes automatically when the print head cools.

— 38 —

The situation during various errors is shown below.

The LCD’s top line is the type of error, the bottom line is the remedy. Scroll through messages that are longer than 16 characters.

FEED

Status

Paper near-end

Paper-end

Front cover open

Paper cover open

Cutter locked

Black mark error

Print head hot

Memory error

Print head error

Motor error

Low-voltage error

High-voltage error

Cash drawer voltage error

Waiting for macro to execute

*1

Message

PAPER LOW

Paper end

Please replace paper roll.

Front cover open

Please close front cover.

Paper cover open

Please close paper cover.

Cutter lock

Open paper cover & remove jam.

Cutter lock

Then close paper cover

Black mark error

Please check paper

Head overheat

Please wait, will continue

Memory Error

Head Error

Please contact your dealer

Motor Error

Please contact your dealer

L Voltage Error

Please contact your dealer

H Voltage Error

Please contact your dealer

Drawer Error

Please contact your dealer

Notes:

*1: LED may light while macro is executing.

*2: Buzzer sounds when MSW5-1 (buzzer setting) is set to ON.

LED

Orange

Red

Red

Red

Red

Red

Red

Orange

Red

Red

Red

Red

Red

Red

Backlight

Red

Red

Red

Red

Red

Red

Red

Red

Red

Red

Buzzer *2

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

— 39 —

5. OTHER

5.1 External Views and Dimensions

(Unit: mm)

145 192 31

140 155

Built-in power supply type

145

AC adapter type

— 40 —

192 31

5.2 Printing Paper

Use the paper shown in the following table or paper of the same quality.

Paper type

Recommended paper roll

Product name

TF50KS-E2D from Nippon Paper

PD150R or PD160R from Ohji Paper

PA220AG, HP220A, HP220AB-1, F230AA, P220AB, or PB670 (2-color paper) from

Mitsubishi Paper

Paper width 83

+0

-1

Maximum print area 80

Paper width 80

+0

-1

Maximum print area 72

(Unit: mm)

Printable side

Paper width 60

+0

-1

Maximum print area 48

(Initial setting)

CAUTION

Use paper that is wound as follows:

„ Not creased and fits tight to the core.

„ Not folded.

„ Not glued to the core.

„ Rolled with the printable side out.

Paper width 58

+0

-1

Maximum print area 48

(Initial setting)

Paper thickness (

μm)

Core inner diameter d

(mm)

Core outer diameter D

(mm)

65-75

φ12

φ18

75-150

φ25.4

φ32

— 41 —

5.3 Manual Setting of Memory Switches

Memory switches are used to set various printer settings. The memory switches can be set manually (set by hand on the printer) or by commands. This section explains how to perform manual settings.

Memory switch settings are done in memory switch setting mode or virtual DIP switch setting mode. In the memory switch setting mode, you can set the values for MSW1 to MSW10. In the virtual DIP switch setting mode, you can set the values for MSW1 to MSW6.

For information on how to set the memory switches using commands, please refer to the Command Reference.

Outline of procedure

1.

Enter memory switch setting mode or virtual DIP switch setting mode.

2.

Change settings that need to be changed.

3.

Go to the save settings menu.

4.

Save settings.

Memory switch setting mode

While “Online” is displayed, press and hold button 4 (MENU) for at least two seconds. Or, while paper is loaded, press and hold button 3 and then turn on the power.

Enter memory switch setting mode.

FEED

• Press button 1 (

• Press button 3 (

) or button 2 ( ) to select items to set.

) to select a value for the selected item.

• Press button 4 ( ) to go to the save settings menu.

z To set all the memory switches to the factory settings:

Press button 1 until “Factory Setting /Set” appears (after MSW10-8).

Press and hold button 4 for at least two seconds. All memory switches change to the factory settings.

— 42 —

Virtual DIP switch setting mode

While paper is loaded, press and hold button 2 while turning the power on.

Enter virtual DIP switch setting mode.

FEED

• Press button 1( ) to select a memory switch number. (Switches cycle in the following order: MSW1

→ MSW2 → … → MSW6 → MSW1)

• Press button 2 ( ) to move from switch 1 towards switch 8. (The selection loops from 8 back to 1.)

• Press button 3 ( ) to change between ON and OFF.

• Press button 4 ( ) to go to the save settings menu.

Save settings menu

FEED

• Press button 1 (YES) to save the settings and return to the “Online” display.

• Press button 2 (NO) to not save the settings and return to the “Online” display.

• Press button 3 (BACK) to return to the previous mode.

— 43 —

MSW4-1

MSW4-2

MSW4-3

MSW4-4

MSW4-5

MSW4-6

MSW4-7

MSW4-8

MSW5-1

MSW5-2

MSW5-3

MSW5-4

MSW5-5

MSW5-6

MSW5-7

MSW5-8

The function of each memory switch is shown in the following table. (Shaded values are factory settings.)

Switch no.

MSW1-1

MSW1-2

MSW1-3

MSW1-4

MSW1-5

MSW1-6

MSW1-7

MSW1-8

Function

Power ON Info

Buffer Size

Busy Condition

Receive Error

CR Mode

Reserved

DSR Signal

Init Signal

OFF

Valid

4K bytes

Full/Err

Print“?”

Ignored

Fixed

Invalid

Invalid

ON

Not Send

45 bytes

Full

No Print

LF

Valid

Valid

MSW2-1

MSW2-2

*1 MSW2-3

MSW2-4

MSW2-5

MSW2-6

MSW2-7

MSW2-8

MSW3-1

MSW3-2

MSW3-3

MSW3-4

MSW3-5

MSW3-6

MSW3-7

MSW3-8

Reserved

Auto Cutter

Spool Print

Full Col Print

Resume aft PE

Reserved

Reserved

PNE Sensor

Resume Cttr Err

PE signal by PNE

Parallel 31 Pin

Reserved

Reserved

Reserved

CBM1000 Mode

Resume Open Err

Invalid

Invalid

LineFeed

Next

Fixed

Fixed

Valid

Valid

Valid

Valid

Fixed

Fixed

Fixed

Invalid

Close

Fixed

Valid

Valid

WaitData

Top

Invalid

Invalid

Invalid

Invalid

Valid

Command

Reserved

Reserved

Feed&Cut at TOF

Reserved

Reserved

Reserved

Reserved

Partial Only

Buzzer

Line Pitch

USB Mode

Reserved

Reserved

Reserved

Reserved

Reserved

Fixed

Fixed

Invalid

Fixed

Fixed

Fixed

Fixed

Invalid

Valid

1/360

Virtual COM

Fixed

Fixed

Fixed

Fixed

Fixed

Valid

Valid

Invalid

1/406

Printer Class

— 44 —

Switch no.

MSW6-1

MSW6-2

MSW6-3

MSW6-4

MSW6-5

MSW6-6

MSW6-7

MSW6-8

Function

Act. For Driver

Character Space

Reserved

Reserved

Reserved

Reserved

Reserved

Reserved

OFF

Invalid

Invalid

Fixed

Fixed

Fixed

Fixed

Fixed

Fixed

ON

Valid

Valid

Switch no.

*2

MSW7-1

*2

MSW7-2

*2 MSW7-3

*2 MSW7-4

*2

MSW7-5

*2

MSW7-6

*2 MSW7-7

MSW8-1

Function

Baud Rate

Data Length

Stop Bit

Parity

Flow Control

DMA Control

VCom Protocol

Print Width

MSW8-2

MSW9-1

MSW9-2

MSW9-3

MSW9-4

MSW9-6

MSW9-7

MSW9-8

MSW10-1

MSW10-2

MSW10-3

MSW10-4

MSW10-5

MSW10-6

MSW10-7

MSW10-8

Paper Type

Code Page

Int’Char Set

Kanji

JIS/Shift JIS

LCD Language

LCD Ext Char

LCD Auto Off

Print Density

Print Speed

ACK Timing

Reserved

Reserved

Buzzer Sound

Key Lock

Reserved

Initial setting Setting value

9600 bps 1200 bps, 2400 bps, 4800 bps, 9600 bps, 19200 bps,

38400 bps, 57600 bps, 115200 bps

8bits

1bit

7bits, 8bits

1bit, 2bits

NONE NONE, EVEN, ODD

DTR/DSR DTR/DSR, XON/XOFF

Valid Valid, Invalid

PC Setting PC Setting, DTR/DSR, XON/XOFF

576dots

(3-inch type)

384dots

(2-inch type)

1 Color

Normal

640dots, 576dots, 512dots, 436dots, 432dots,

420dots, 384dots, 360dots, 390dots, 546dots,

390dots, 546dots

1 Color Normal, 2 Color Normal

PC 437

USA

OFF

JIS

English

Valid

Never

PC 437, Katakana, PC 850,858, PC 860, PC 863,

PC 865, PC 852, PC 866, PC 857, WPC1252,

Space page, PC 864, Thai Code 18

USA, France, Germany, England, Denmark,

Sweden, Italy, Spain, Japan, Norway, Denmark 2,

Spain 2, Latin America, Korea, Croatia, China

ON, OFF

JIS, Shift JIS

English, Français, Deutsch, Italiano, Español,

Japanese

Invalid, Valid

Never, 30seconds, 5minutes

100 %

Level 9

70 %, 75 %, 80 %, 85 %, 90 %, 95 %, 100 %, 105 %,

110 %, 115 %, 120 %, 125 %, 130 %, 135 %, 140 %

Level 1, Level 2, Level 3, Level 4, Level 5, Level 6,

Level 7, Level 8, Level 9

Before Busy Before Busy, Same Period, After Busy

Tone 2

Invalid

Tone 1, Tone 2, Tone 3, Tone 4

Invalid, Valid

— 45 —

Notes:

*1: If print data is very dense, the print head is hot, data transmission is slow, or some other conditions, the motor and printing may occasionally stop which causes white stripes in the printout. To print high-density data, set MSW2-3 (Spool Print) to ON to reduce striping, although this increases the time before printing starts.

For a serial interface, increase the transmission speed to prevent the motor from stopping.

*2: The values for memory switches MSW7-X are only effective when DIP switch no. 1 is set to OFF.

— 46 —

TZ74930-00F

A92741E-1001

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