Citizen | CT-S851 | User`s manual | Citizen CT-S851 User`s manual

LINE THERMAL PRINTER
MODEL CT-S851
User’s Manual
WEEE MARK
En
If you want to dispose of this product, do not mix it with general household waste. There is a
separate collection systems for used electronics products in accordance with legislation under
the WEEE Directive (Directive 2002/96/EC) and is effective only within European Union.
Ge
Wenn Sie dieses Produkt entsorgen wollen, dann tun Sie dies bitte nicht zusammen mit dem
Haushaltsmüll. Es gibt im Rahmen der WEEE-Direktive innerhalb der Europäischen Union
(Direktive 2002/96/EC) gesetzliche Bestimmungen für separate Sammelsysteme für gebrauchte
elektronische Geräte und Produkte.
Fr
Si vous souhaitez vous débarrasser de cet appareil, ne le mettez pas à la poubelle avec vos
ordures ménagères. Il existe un système de récupération distinct pour les vieux appareils
électroniques conformément à la législation WEEE sur le recyclage des déchets des
équipements électriques et électroniques (Directive 2002/96/EC) qui est uniquement valable
dans les pays de l’Union européenne.
Les appareils et les machines électriques et électroniques contiennent souvent des matières
dangereuses pour l’homme et l’environnement si vous les utilisez et vous vous en débarrassez
de façon inappropriée.
Sp
Si desea deshacerse de este producto, no lo mezcle con residuos domésticos de carácter
general. Existe un sistema de recogida selectiva de aparatos electrónicos usados, según
establece la legislación prevista por la Directiva 2002/96/CE sobre residuos de aparatos
eléctricos y electrónicos (RAEE), vigente únicamente en la Unión Europea.
It
Se desiderate gettare via questo prodotto, non mescolatelo ai rifiuti generici di casa. Esiste
un sistema di raccolta separato per i prodotti elettronici usati in conformità alla legislazione
RAEE (Direttiva 2002/96/CE), valida solo all’interno dell’Unione Europea.
Du
Deponeer dit product niet bij het gewone huishoudelijk afval wanneer u het wilt verwijderen. Er
bestaat ingevolge de WEEE-richtlijn (Richtlijn 2002/96/EG) een speciaal wettelijk
voorgeschreven verzamelsysteem voor gebruikte elektronische producten, welk alleen geldt
binnen de Europese Unie.
Da
Hvis du vil skille dig af med dette produkt, må du ikke smide det ud sammen med dit almindelige
husholdningsaffald. Der findes et separat indsamlingssystem for udtjente elektroniske produkter
i overensstemmelse med lovgivningen under WEEE-direktivet (direktiv 2002/96/EC), som
kun er gældende i den Europæiske Union.
Por
Se quiser deitar fora este produto, não o misture com o lixo comum. De acordo com a legislação
que decorre da Directiva REEE – Resíduos de Equipamentos Eléctricos e Electrónicos (2002/
96/CE), existe um sistema de recolha separado para os equipamentos electrónicos fora de
uso, em vigor apenas na União Europeia.
Pol
Jeżeli zamierzasz pozbyć się tego produktu, nie wyrzucaj go razem ze zwykłymi
domowymi odpadkami. Według dyrektywy WEEE (Dyrektywa 2002/96/EC)
obowiązującej w Unii Europejskiej dla używanych produktów elektronicznych
należy stosować oddzielne sposoby utylizacji.
Declaration of Conformity
This printer conforms to the following Standards:
The Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC, the RoHS
Directive 2002/95/EC, and the WEEE Directive 2002/96/EC.
LVD : EN60950-1
EMC: EN55022
EN61000-3-2
EN61000-3-3
EN55024
Class A
This declaration applies only to the 230-V model.
IMPORTANT: This equipment generates, uses, and can radiate radio frequency
energy and if not installed and used in accordance with the instruction manual, may
cause interference to radio communications. It has been tested and found to comply
with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC
Rules, which are designed to provide reasonable protection against such interference
when operated in a commercial environment. Operation of this equipment in a
residential area is likely to cause interference, in which case the user at his own
expense will be required to take whatever measures may be necessary to correct the
interference.
CAUTION: Use shielded cable for this equipment.
Sicherheitshinweis
Die Steckdose zum Anschluß dieses Druckers muß nahe dem Gerät angebracht und
leicht zugänglich sein.
For Uses in Canada
This Class A digital apparatus complies with Canadian ICES-003.
This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus, as set out in the radio interference regulations of the Canadian
department of communications.
Pour L’utilisateurs Canadiens
Cet appareil numérique de la Classe A est conforme à la norme NMB-003 du Canada.
Cet appareil numérique ne dépasse pas les limites de carégorie a pour les émissions
de bruit radio émanant d’appareils numériques, tel que prévu dans les réglements sur
l’interférence radio du départment Canadien des communications.
GENERAL PRECAUTIONS
z Before using this product, be sure to read through this manual. After
having read this manual, keep it in a safe, readily accessible place for
future reference.
z The information contained herein is subject to change without prior
notice.
z Reproduction or transfer of part or all of this document in any means is
prohibited without permission from Citizen Systems.
z Note that Citizen Systems is not responsible for any operation results
regardless of omissions, errors, or misprints in this manual.
z Note that Citizen Systems is not responsible for any trouble caused as a
result of using options or consumables that are not specified in this
manual.
z Except explained elsewhere in this manual, do not attempt to service,
disassemble, or repair this product.
z Note that Citizen Systems is not responsible for any damage attributable
to incorrect operation/handling or improper operating environments that
are not specified in this manual.
z Data is basically for temporary use and not stored for an extended period
of time or permanently. Please note that Citizen Systems is not
responsible for damage or lost profit resulting from the loss of data
caused by accidents, repairs, tests or other occurrences.
z If you find omissions, errors, or have questions, please contact your
Citizen Systems dealer.
z If you find any pages missing or out of order, contact your Citizen Systems
dealer for a replacement.
—1—
SAFETY PRECAUTIONS ...WHICH SHOULD BE STRICTLY OBSERVED
Before using this product for the first time, carefully read these SAFETY PRECAUTIONS.
Improper handling may result in accidents (fire, electric shock or injury).
In order to prevent injury to operators, third parties, or damage to property, special
warning symbols are used in the User’s Manual to indicate important items to be strictly
observed.
z After having read this Manual, keep it in a safe, readily accessible place for future
reference.
z Some of the descriptions contained in this manual may not be relevant to some printer
models.
The following describes the degree of hazard and damage that could occur if the printer
is improperly operated by ignoring the instructions indicated by the warning symbols.
WARNING
Neglecting precautions indicated by this symbol may result in fatal or serious injury.
CAUTION
Neglecting precautions indicated by this symbol may result in injury or damage to
property.
This symbol is used to alert your attention to important items.
This symbol is used to alert you to the danger of electric shock or electrostatic
damage.
This symbol denotes a request to unplug the printer from the wall outlet.
This symbol is used to indicate that the power supply must be grounded.
This symbol is used to indicate useful information, such as procedures,
instructions or the like.
This symbol is used to indicate prohibited actions.
—2—
PRECAUTIONS ON PRINTER INSTALLATION
WARNING
„ Do not use or store this product in a place where it will be exposed to:
* Flames or moist air.
* Direct sunlight.
* Hot airflow or radiation from a heating device.
* Salty air or corrosive gases.
* Ill-ventilated atmosphere.
* Chemical reactions in a laboratory.
* Airborne oil, steel particles, or dust.
* Static electricity or strong magnetic fields.
• Neglecting these warnings may result in printer failure, overheating,
emission of smoke, fire, or electric shock.
„ Do not drop any foreign object nor spill liquid into the printer. Do not
place any object on the printer either.
„ Do not drop any metallic object such as paper clips, pins or screws
into the printer.
„ Do not place a flower vase, pot, or anything containing water on the
printer.
„ Do not spill coffee, soft drinks, or any other liquid into the printer.
„ Do not spray insecticide or any other chemical liquid over the printer.
• Dropping a metallic foreign object into the printer, may cause printer
failure, fire, or electric shock. Should it occur, immediately turn the
printer off, unplug it from the supply outlet, and call your local Citizen
Systems dealer.
Do not handle the printer in the following ways:
„ Do not subject the printer to strong impacts or hard jolts (e.g., being
stepped on, dropped or struck).
„ Never attempt to disassemble or modify the printer.
• Neglecting to handle properly may result in printer failure,
overheating, emission of smoke, fire, or electric shock.
„ Install, use, or store the printer out of the reach of children.
• Electric appliances could cause an unexpected injury or accident if
they are handled or used improperly.
• Keep the power cord and signal cables out of the reach of children.
Also children should not be allowed to gain access to any internal
part of the printer.
• The plastic bag the printer came in must be disposed of properly or
kept away from children. Wearing it over the head may lead to
suffocation.
—3—
CAUTION
Do not use the printer under the following conditions.
„ Avoid locations subject to vibration or instability.
„ Avoid locations where the printer is not level.
• The printer may fall and cause an injury.
• The quality of printing may deteriorate.
„ Do not obstruct the printer’s air vents.
„ Do not place anything on the printer.
„ Do not cover or wrap the printer in cloth or blankets.
• Doing so could cause heat to build up and deform the case or start a
fire.
„ Avoid using the printer near a radio or TV set or from supplying it from
the same electric outlet as these appliances.
„ Avoid using the printer interconnected with a cable or cord that has
no protection against noise. (For interconnections, use shielded or a
twisted pair of cables and ferrite cores, or other anti-noise devices.)
„ Avoid using the printer with a device that is a strong source of noise.
• The printer may have an adverse effect on nearby radio or TV
transmissions. There may also be cases when nearby electrical
appliances adversely influence the printer, causing data errors or
malfunction.
„ Installed in any orientation other than those specified.
• Malfunction, failure, or electric shock may result.
„ Connect the printer to a ground.
• Electric leakage may cause an electric shock.
„ Do not connect the printer’s ground to any of the following:
* Gas piping
• A gas explosion could result.
* Telephone line ground
* Lightning rod
• If lightning strikes a large surge of current may cause fire or
shock.
* Water pipes
• Plastic water pipes should not be used for grounding. (Those
approved by a Waterworks Department may be used.)
„ Before connecting or disconnecting the grounding lead to or from the
printer, always unplug it from the electric outlet.
—4—
PRECAUTIONS IN HANDLING THE PRINTER
WARNING
Please observe the following precautions for power source and power
cord:
„ Do not plug or unplug the power cord with a wet hand.
„ Use the printer only at the specified supply voltage and frequency.
„ Use only the specified AC adapter with the printer.
„ Check to make sure that the supply outlet from which the printer is
powered has a sufficient capacity.
„ Do not supply the printer from a power strip or current tap shared with
other appliances.
„ Do not plug the power cord into an electric outlet with dust or debris
left on the plug.
„ Do not use a deformed or damaged power cord.
„ Do not move the printer while its power is on.
• Neglecting to handle it properly may result in printer failure, emission
of smoke, fire, or electric shock.
• An overload may cause the power cord to overheat, catch fire, or the
circuit breaker to trip.
„ Do not allow anything to rest on the power cord. Do not place the
printer where the power cord may be stepped on.
„ Do not use or carry the printer with its power cord bent, twisted, or
pulled.
„ Do not attempt to modify the power cord unnecessarily.
„ Do not place the power cord near any heating device.
• Neglecting these cautions may cause wires or insulation to break,
which could result in electric leakage, electric shock, or printer failure.
If the power cord sustains damage, contact your Citizen Systems
dealer.
„ Do not leave things around the electric outlet.
„ Supply power to the printer from a convenient electric outlet, readily
accessible in an emergency.
• Pull the plug to immediately shut it down in an emergency.
„ Insert the power plug fully into the outlet.
„ If the printer will not be used for a long time, disconnect it from its
electric outlet.
„ Hold the plug and connector when plugging or unplugging the power
cord or signal cable after turning off the printer and the appliance
connected to it.
—5—
CAUTION
Caution label is attached in the position shown in the following figure. Carefully read
the handling precautions before using the printer.
THIS LABEL INDICATES THE
RISK OF BURNS DUE TO THE
HIGH TEMPERATURE OF THE
PRINT HEAD AND A RISK OF
BEING CUT BY THE MANUAL
AND AUTO CUTTERS WHILE
THE PAPER COVER IS OPEN.
„ Do not transport this printer with the paper roll inside.
• Printer failure or damage may occur.
To prevent possible malfunction or failure observe the following.
„ Avoid operating the printer without paper properly loaded.
„ Avoid the use of paper not complying with specifications.
• May result in poor print quality.
„ Avoid using torn pieces of paper or paper spliced with plastic adhesive
tape.
„ Avoid forcibly pulling already loaded paper by hand.
„ Avoid using a sharp pointed device to operate panel buttons.
„ Be sure to firmly insert the cable plugs into their mating sockets.
• A cross connection may damage the printer’s internal electronics or
the host system’s hardware.
„ Only use the printer with devices that have designated solenoid
specifications for the cash drawer interface connector.
• Neglecting this caution may result in malfunction or failure.
—6—
CAUTION
To prevent injury and printer failures from worsening, observe the following:
„ While the paper cover is open, be careful to not touch the manual
cutter that is in the paper eject slot.
„ Do not touch the printing surface of the thermal head.
„ Do not touch any of the moving parts (e.g., paper cutter, gears, active
electric parts) while the printer is working.
„ In case of trouble do not attempt to repair the printer. Ask Citizen
Systems service for repair.
„ Be careful that the covers do not pinch your hands or fingers.
„ Be careful of the sharp edges on the printer. Do not allow them to
injure you or damage property.
• May result in electric shock, burn, or injury.
If the printer emits smoke, an odd smell, or unusual noise while
printing, immediately abort the current print session and
unplug the printer from the electric outlet.
DAILY MAINTENANCE
Observe the following precautions for daily maintenance.
„ When cleaning the printer, always turn it off and unplug it from the
electric outlet.
„ Use a soft, dry cloth for cleaning the surface of the printer case.
For severe stains, use a soft cloth slightly dampened with water.
Never use organic cleaning solvent such as alcohol, paint thinner,
trichloroethylene, benzene, or ketone. Never use a chemically
processed cleaning cloth.
„ To remove paper dust, use a soft brush.
CAUTION
• The thermal head is at a dangerously high temperature immediately after printing.
Allow it to cool off before starting maintenance work.
Visit the following site to get documentation, drivers, utilities, and other
information.
http://www.citizen-systems.co.jp/english/support/index.html
—7—
THE TABLE OF CONTENTS
1. GENERAL OUTLINE .................................................................... 9
1.1
1.2
1.3
1.4
Features .......................................................................................... 9
Unpacking .................................................................................... 10
Model Classification .................................................................... 10
Basic Specifications..................................................................... 11
2. EXPLANATION OF PRINTER PARTS ....................................... 12
2.1 Printer Appearance...................................................................... 12
2.2 Inside the Paper Cover ................................................................ 15
2.3 Other Built-in Functions .............................................................. 16
3. SETUP........................................................................................ 17
3.1 Connecting the AC Power Cord.................................................. 17
3.2 Connecting Interface Cables ....................................................... 18
3.3 Connecting the Cash Drawer ...................................................... 20
3.4 Connecting an External Device................................................... 22
3.5 Precautions for Installing the Printer ......................................... 23
3.6 Partition for Paper Roll ................................................................ 24
3.7 Setting the DIP Switch on the Serial Interface Board ............... 25
3.8 Adjusting the Paper Near-end Sensor ....................................... 26
3.9 Setting Paper Thickness.............................................................. 27
3.10 Loading Paper ............................................................................ 28
3.11 Attaching the Power Switch Cover........................................... 29
3.12 Attaching the Interface Cover ................................................... 30
3.13 Removing the Interface Cover .................................................. 30
4. MAINTENANCE AND TROUBLESHOOTING........................... 31
4.1
4.2
4.3
4.4
4.5
4.6
4.7
Periodic Cleaning......................................................................... 31
Clearing a Cutter Lock (1)............................................................ 32
Clearing a Cutter Lock (2)............................................................ 32
Function Test Mode..................................................................... 34
Key Lock Function........................................................................ 36
Hexadecimal Dump Printing....................................................... 37
Error Messages ............................................................................ 38
5. OTHER ....................................................................................... 40
5.1 External Views and Dimensions................................................. 40
5.2 Printing Paper .............................................................................. 41
5.3 Manual Setting of Memory Switches ........................................ 42
—8—
1. GENERAL OUTLINE
The CT-S851 line thermal printer series is designed for use with a broad array
of terminal equipment including data, POS, and kitchen terminals.
These printers have extensive features so they can be used in a wide range of
applications.
1.1 Features
z High-speed (300 mm/s) printing
z Design so compact it can be installed anywhere (maximum 3-inch (83-mm)
paper roll size)
z Waterproof construction prevents water from entering through the top
z Paper is output from the front so the printer can be placed in restricted spaces
z Choose from two models with either 3-inch (83/80 mm) or 2-inch (60/58 mm)
wide paper rolls
z Built-in power supply or AC adapter types available
z Printer status and errors indicated by LCD, LED, and a buzzer
z LCD and five buttons make it easy to change settings
z Equipped with a fast and quiet cutter
z Easy to clear cutter jams
z Interchangeable interface
z Built-in cash drawer kick-out interface
z Equipped with a serial interface for external devices
z Memory switches make customization possible
z Store user-defined characters and logos on user memory
z Barcode and 2D barcode printing supported
z 2-color printing supported (when specified paper used)
z Driver and utility software included
—9—
1.2 Unpacking
Make sure the following items are included with your printer.
z Printer:
1
z Quick Start Guide:
1
z Interface cover:
1
z AC adapter*1:
1
z AC power cord:
1
1
z USB cable*2:
Notes:
z Power switch cover: 1
*1: CT-S851A only
z Sample paper roll: 1 roll
*2: USB interface types only
z CD-ROM:
1
In designated markets
AC power cord
CT-S851S
(Built-in power supply type)
36AD3 AC adapter built in
Sample
paper roll
Quick Start
Guide
Power switch
cover
CD-ROM
AC adapter
(36AD2)
CT-S851A
(AC adapter type)
USB cable
Quick Start
Guide
AC power
cord
Power switch
cover
Interface cover
USB cable
CD-ROM
Sample
paper roll
Interface cover
1.3 Model Classification
Model numbers indicate printer features according to the following system.
CT - S851S 3 RS E - BK - P L M1
Power supply
BM sensor
DC:No power source
: No
S: Built-in power supply type
M1: Left side
Label
A: AC adapter type
M2: Right
: No
Paper width
side
L: Label printing
3: 3 inch (80/83 mm)
PNE sensor
2: 2 inch (58/60 mm)
: No
Interface
P: PNE sensor
PA: Parallel
RS: Serial RS-232C
Body case color
UB: USB only
WH: Cool white
Market*
UH: USB with hub
J: Japan
E: Europe/Asia BK: Black
ET: Ethernet (standard type)
U: North America
ES: Ethernet (multi-function type)
C: China
UP: Powered USB
Note:
*: AC power cord, serial I/F screw, firmware and other specifications vary according to markets.
— 10 —
1.4 Basic Specifications
Item
Model
Print method
Print width *1
Dot density
Print speed
Number of print
columns *2
Specifications
CT-S851
Line thermal dot print method
80 mm/640 dots, 72 mm/576 dots, 64 mm/512 dots, 54.5 mm/436 dots,
54 mm/432 dots, 52.5 mm/420 dots, 48 mm/384 dots, 45 mm/360 dots,
48.75 mm/390 dots, 68.25 mm/546 dots
8 × 8 dots/mm (203 dpi)
300 mm/s (fastest, print density 100%), 2400 dot-lines/s
Maximum number of characters
(columns)
—
Paper width
Dot configuration
(dots)
83 mm 80 mm 60 mm 58 mm
Font
Font A
53
48
36
35
12 × 24
Font B
71
64
48
46
9 × 17
Font C
80
72
54
52
8 × 16
Character size*3
Font A: 1.50 × 3.00 mm
Font B: 1.13 × 2.13 mm
Font C: 1.00 × 2.00 mm
Character type
Alphanumeric, international, PC437/850/852/857/858/860/863/864/865/866/
WPC1252/katakana/Thai code 18
Liquid crystal display (LCD) 128 × 32 dots STN liquid crystal, white/red LED backlight
User memory
384 KB (capable of storing user-defined characters and logos)
Bar code types
UPC-A/E, JAN (EAN) 13/8 columns, ITF, CODE39, CODE128, CODABAR (NW-7),
CODE93, PDF417, QR Code
Line spacing
4.23 mm (1/6 inch) (changeable using commands)
Paper roll
Paper roll: 83 +0 mm/80 +0 mm/60 +0 mm/58 +0 mm × maximum φ83 mm
-1
-1
-1
-1
Paper thickness: 65-75 μm (core tube diameter: inner 12 mm/outer 18 mm)
75-150 μm (core tube diameter: inner 25.4 mm/outer 32 mm)
Interface
Serial (RS-232C compliant), parallel (IEEE 1284 compliant), USB, USB with
hub, Ethernet, Powered USB
Cash drawer kick-out Supports 2 cash drawers
External device port RJ-45, 8-pin connector
Buffer size
4 k bytes/45 bytes
Supply voltage
DC 24 V ±5%
Power consumption Approximately 45 W (normal printing), 3 W (standby)
AC adapter *4
Rated input: AC 100 to 240 V, 50/60 Hz, 150 VA
(36AD2, 36AD3)
Rated output: DC 24 V, 2.1 A
Weight
CT-S851S: Approx. 1.9 kg, CT-S851A: Approx. 1.5 kg
Outside dimensions CT-S851S: 145 (W) × 192 (D) × 142 (H) mm
CT-S851A: 145 (W) × 192 (D) × 114 (H) mm
Operating temperature 5 to 45°C, 10 to 90% RH (no condensation)
and humidity
Storage temperature -20 to 60°C, 10 to 90% RH (no condensation)
and humidity
Reliability
Print head life: 150 km, 200 million pulses (at normal temperature and
humidity using recommended paper)
Auto cutter life: 2 million cuts (full cut), 1.6 million cuts (partial cut) (at normal
temperature/humidity, using recommended paper and paper thickness)
UL, C-UL, FCC Class A, TÜV-Bauart, CE Marking
Safety standard *5
— 11 —
Notes:
*1: When paper width is 83, 80, 60, or 58 mm.
*2: The number of printable columns is selected using a memory switch.
The numbers of columns noted in this table refer to typical models. The number of columns
varies depending on specifications.
*3: Characters appear small because the dimensions include a blank area surrounding each
character.
*4: The 36AD2 is the AC adapter packaged as an accessory with the CT-S851A.
The 36AD3 is the AC adapter built in to the CT-S851S.
*5: Compliant if the Citizen Systems AC adapter (36AD2/36AD3) is used.
2. EXPLANATION OF PRINTER PARTS
2.1 Printer Appearance
Names of parts
Paper cover
Operation panel
Cover open button
Front cover
Rear connectors
Front cover
release button
Power switch
z Paper cover
Open to load paper.
z Cover open button
Use this button to open the paper cover.
z Front cover
Open and close this cover to clear a cutter lock.
Refer to 4.3 Clearing a Cutter Lock (2)
z Front cover release button
Press this button to open the front cover.
z Power switch
Press this switch to turn the power on or off.
— 12 —
Operation panel
LED
LCD
LOCK icon
FEED
PAPER LOW
FEED
Button 1 to Button 4
FEED button
Button 1 (FEED)
Button 4 (MENU)
Examples are shown in the diagram of the LCD above on the right.
z LCD
Indicates the printer’s status, button names, types of errors, and messages.
z LED
Lights green when the power is on, turns off when the power is off.
Flashes green when receiving data.
Lights red in special modes and in case of errors.
Lights orange when paper is low (paper near-end) or the print head is hot.
z Button 1 to Button 4
Functions assigned to these buttons vary depending on the active mode. The
buttons below the LCD are called button 1, button 2, button 3, and button 4 in
order from left to right.
z FEED button
Press this button to feed paper.
To release a cutter lock, remove the cause of the lock, close the paper cover,
and then press the FEED button.
Refer to 4.7 Error Messages
z MENU button
Press and hold this button (for at least two seconds) to access the memory
switch setting mode.
Refer to 5.3 Manual Setting of Memory Switches
z PAPER LOW
Appears when the paper roll is near its end.
z LOCK icon
This icon indicates that the MENU button is inoperative.
Refer to 4.5 Key Lock Function
— 13 —
Rear connectors
Interface connector
(serial, parallel, USB, etc.)
Cash drawer
kick-out
connector
Power connector (AC adapter type)
External device connector
Protective seal
AC inlet (built-in power supply type)
z Interface connector (serial, parallel, USB, etc.)
Connects to the interface cable.
The serial interface board is equipped with a DIP switch.
z Cash drawer kick-out connector
Connects to the cable from the cash drawer.
z Power connector (AC adapter type)
Connects to the AC adapter cable.
z External device connector
Connects to the cable from an external device.
*Remove the protective seal from the external device connector to use it.
z AC inlet (built-in power supply type)
Connects to the AC power cord.
— 14 —
2.2 Inside the Paper Cover
Print head (thermal)
Manual cutter
Button to change paper
near-end sensor
Paper near-end sensor
(PNE sensor)
Paper thickness
selection lever (blue)
Auto cutter
Paper-end sensor
(PE sensor)
Platen
z Platen
Feeds the paper.
Do not remove the platen except to do maintenance.
z Paper near-end sensor (PNE sensor)
Detects when the paper is near the end of the roll. Adjust the position of the
sensor to determine when it detects the end of the paper is near.
z Button to change paper near-end sensor
Change the position of the paper near-end sensor to match the paper being
used.
Refer to 3.8 Adjusting the Paper Near-end Sensor
z Manual cutter
For cutting the paper manually when printing is finished.
z Auto cutter
Automatically cuts the paper when printing is finished.
Refer to 5.3 Manual Setting of Memory Switches
z Print head (thermal)
Prints characters and graphic data on paper (paper rolls).
— 15 —
z Paper end sensor (PE sensor)
Detects when there is no paper. Printing stops when this sensor detects there
is no paper.
z Paper thickness selection lever (blue)
Use this lever to select regular or thick paper according to the thickness of the
paper being loaded.
Refer to 3.9 Setting Paper Thickness
2.3 Other Built-in Functions
z Buzzer
Buzzes when errors occur or when operations or command operations are
performed.
Refer to 4.7 Error Messages
z User memory
You can save user-defined logo and character data in this memory. Data
remains stored in this memory even if the printer is turned off. For
information on how to save data, refer to the Command Reference.
z Memory switch
Setting of various kinds of functions can be stored in memory. Settings
remain stored in the memory even if the printer is turned off.
— 16 —
3. SETUP
3.1 Connecting the AC Power Cord
1.
2.
Turn off the power.
z For the built-in power type printer, connect the AC power cord to the AC inlet, and
insert the plug into an electric outlet.
z For the AC adapter type printer, connect the cable connector of the AC adapter to
the power connector. Next, connect the AC power cord to the AC inlet, and insert
the plug into an electric outlet.
AC inlet
Power connector
Cable connector
AC adapter
AC inlet
AC power cord
AC power cord
Built-in power supply type
AC adapter type
CAUTION
„ Use only an AC adapter that complies with the specified ratings.
„ Always hold the AC adapter’s cable connector by the connector when removing or
inserting it.
„ Use an AC power source that does not also supply power to equipment that
generates electromagnetic noise.
„ Pulling on the AC power cord may damage it, cause a fire, electric shock, or break a
wire.
„ If a lightning storm is approaching, unplug the AC power cord from the electric outlet.
A lightning strike may cause a fire or electric shock.
„ Keep the AC power cord away from heat generating appliances. The insulation on the
AC power cord may melt and cause a fire or electric shock.
„ If the printer is not going to be used for a long time, unplug the AC power cord from
the electric outlet.
„ Place the AC power cord so that people do not trip on it.
— 17 —
3.2 Connecting Interface Cables
1.
2.
Turn off the power.
Orient the interface cable correctly and insert it into the interface connector.
Parallel interface
Serial interface
USB interface (hub type)
USB interface
Front view
Pin
Ethernet interface
Powered USB interface
— 18 —
CAUTION
„ Always unplug the AC adapter from the printer before connecting the
printer to a Powered USB interface. Failure to do so may damage the host
PC. For information about installing a Powered USB interface, contact your
Citizen Systems dealer.
„ Check the orientation of the Powered USB cable connector before connecting it. Insert
it straight in so that the pins do not bend. Push it in until it clicks.
„ When disconnecting the cable, always hold the connector.
„ Be careful not to insert the USB interface cable into the cash drawer kick-out
connector.
„ To connect more than one printer to a single computer via a USB interface you must
change the serial number of the USB interface.
Use a serial interface cable with the connection layout shown below.
25-pin - 25-pin cable
9-pin - 25-pin cable
PC
Signal
FG
Printer
Pin
1
Pin
1
PC
Printer
Signal
Signal
FG
RXD 2
Pin
Pin
2
Signal
TXD
TXD 2
2
TXD
TXD 3
3
RXD
RXD 3
3
RXD
DTR
4
4
RTS
CTS
5
4
RTS
SG
5
6
DSR
DSR 6
6
DSR
DSR 6
7
SG
SG
7
7
SG
CTS
20
DTR
DTR
20
20
DTR
CAUTION
Place the interface cable so people do not trip on it.
— 19 —
8
3.3 Connecting the Cash Drawer
1.
2.
3.
4.
Turn off the power.
Confirm the orientation of the cash drawer kick-out cable connector and connect it
to the cash drawer kick-out connector at the back of the printer.
Remove the screw for the ground wire.
Screw the cash drawer’s ground wire to the body of the printer.
Cash drawer kick-out
connector
Ground wire
Cash drawer kick-out cable
connector
Screw for ground
wire
CAUTION
„ Connect only the cash drawer kick-out cable connector to the cash drawer kick-out
connector. (Do not connect a telephone line.)
„ Signals cannot be output from the cash drawer kick-out connector while printing.
— 20 —
(1) Connector pin configuration
No.
Signal
Function
1
FG
Frame ground
2
DRAWER1
Cash drawer 1 drive signal
3
DRSW
Cash drawer switch input
4
VDR
Cash drawer drive power supply
5
DRAWER2
Cash drawer 2 drive signal
6
GND
Signal ground (common ground on
circuits)
Connector used:
TM5RJ3-66 (Hirose) or
equivalent
Applicable connector:
TM3P-66P (Hirose) or
equivalent
(2) Electric characteristics
1) Drive voltage: 24 VDC
2) Drive current: Approx. 1 A max. (not to exceed 510 ms.)
3) DRSW signal: Signal levels: “L” = 0 to 0.8 V, “H” = 2 to 3.3 V
(3) DRSW signal
DRSW signal status can be tested with the DLE+EOT, GS+a, or GS+r
command or at pin 34 on the parallel interface port.
(4) Drive circuit
Cash drawer kick-out connector
Shielded
Cash drawer open/
close switch
Cash drawer
Printer
CAUTION
„ Cash drawers 1 and 2 cannot be operated at the same time.
„ The solenoid used for the cash drawer should be 24 Ω or more. Do not allow the
electric current to exceed 1 A. Excessive current could damage or burn out the
circuits.
— 21 —
3.4 Connecting an External Device
1.
2.
Turn off the power.
Remove the protective seal from
the external device connecter.
Confirm the orientation of the
external device cable connecter
and connect it to the external
device connecter at the back of the
printer.
3.
External device
connector
External device cable
connector
Protective
seal
CAUTION
Use only the specified external device cable to connect to the external device connector
(do not use phone, LAN, or USB cables).
(1) Connector pin configuration
No. Signal
I/O
—
Function
1
FG
Frame ground
2
RXD
Input
3
TXD
Output Data sent to printer
4
DTR
Output Indicates that the external device can
receive.
MARK: External device cannot receive
SPACE: External device can receive
5
DSR
Input
6
SG
—
Signal ground (common ground on
circuits)
7
PS
—
Power supply terminal (24 VDC)
8
PG
—
Flyback line for power supply
Data received from external device
Connector used: RJ-45
Applicable connector:
RJ-45
Indicates that the printer can receive
data.
MARK:Printer cannot receive
SPACE:Printer can receive
Transmission to external devices done at 19200 bps, 8-bit, no parity.
— 22 —
3.5 Precautions for Installing the Printer
This printer can only be positioned horizontally. It cannot be positioned
vertically or on a wall.
Vertical position
Horizontal position
CAUTION
Do not use the printer under the following conditions.
„ Locations subject to vibration or instability.
„ Locations that are very dirty or dusty.
„ Locations where the printer is not level.
• The printer may fall and cause an injury.
• The quality of printing may deteriorate.
„ Oriented other than as specified.
• The printer may malfunction, be damaged, or cause an electric shock.
— 23 —
3.6 Partition for Paper Roll
Set the partition to the width of the paper roll you are loading.
The partition is set at the factory to the position shown below.
z For 3-inch type: 80-mm wide paper roll
z For 2-inch type: 58-mm wide paper roll
1.
2.
3.
4.
Turn off the power.
Press up on the cover open button to open the paper cover.
Press in the position shown by the arrow and set the partition in a slot that matches
the width of the paper roll you are using. However, to use an 83-mm wide paper roll,
remove the partition.
Refer to “5.3 Manual Setting of Memory Switches” to change the paper width
settings.
Partition
*1
*1
*2
Notes:
*1: 2-inch type (58/60 mm)
*2: 3-inch type (80/83 mm)
CAUTION
Make sure the partition is not slanted when setting it for 58-mm or 60-mm paper rolls.
— 24 —
3.7 Setting the DIP Switch on the Serial
Interface Board
1.
2.
3.
4.
Turn off the printer and unplug the power cord from the electric outlet.
Remove the mounting screws of the serial interface board.
Remove the serial interface board from the printer.
Set the DIP switch according to the following table.
DIP switch
Serial interface board mounting screws
CAUTION
When setting the DIP switch, do not remove any screws except the serial interface board
mounting screws.
The function of each switch is shown below. (Shaded values are factory
settings. However, factory settings differ depending on the destination market.)
Switch no.
Function
1
Communication
condition setting
2
Hand shake
3
Bit length
4
Parity check
5
Parity selection
6
7
Baud rate
selection
8
INIT
ON
OFF
According to DIP switch settings
According to memory switch
settings
XON/XOFF
DTR/DSR
7 bits
8 bits
Yes
No
Even parity
Odd parity
Refer to table below.
Reset
Invalid
Baud rate selection
Switch no.
Baud rate (bps)
6
7
OFF
OFF
4800
ON
OFF
9600
OFF
ON
19200
ON
ON
2400
When switch no. 1 is set to OFF, you can use a command or a memory switch
to select 1200, 38400, 57600, or 115200 bps.
— 25 —
3.8 Adjusting the Paper Near-end Sensor
Change the settings of the paper near-end sensor to set the position at which
the near-end of the paper is detected.
1.
2.
Use a pointed object, such as a pen, to gently press the button to change the paper
near-end sensor.
Press and hold down the button while moving the paper near-end sensor up, down,
right and left. The sensor positions are shown below for the various diameters of the
paper roll used.
(Unit: mm)
Sensor position
Diameter when detected as near end
Outer diameter of core of paper roll used
A
φ31
φ18
B*
φ23
C
φ18
Paper near-end sensor function is off
Note:
*: Position of sensor when shipped from factory. However, factory settings differ depending on the
destination market.
CAUTION
„ The amount of paper remaining on the roll (diameter of the roll) depends on the type
of paper used.
„ The paper roll diameters in the table are guidelines.
Button to change paper
near-end sensor
— 26 —
3.9 Setting Paper Thickness
Set the paper thickness selection lever (blue) to the thickness of the paper.
1.
2.
3.
4.
Turn off the power.
Press up on the cover open button to open the paper cover.
Lightly press the damper inward and check the position of the paper thickness
selection lever.
Set the paper thickness selection lever to 1 for regular paper or 2 for thick paper.
Gently press on the side of the lever with a pointed object, such as a pen, to
move the paper thickness selection lever.
Damper
Paper thickness selection
lever (blue)
(Behind the damper)
1: Regular paper 65 μm - 85 μm
2: Thick paper 85 μm - 150 μm
The paper thicknesses shown above are guidelines. Adjust the position of the
lever to get the best printout.
— 27 —
3.10 Loading Paper
1.
2.
3.
4.
5.
Turn on the power.
Press up on the cover open button to open the paper cover.
Load the paper roll so that the printable side of the paper is facing up, as shown by
arrow A.
Pull a few cm of paper straight out in the direction of arrow B.
Close the paper cover until you hear a click. Paper is fed and cut automatically (by
the factory setting).
Refer to 5.3 Manual Setting of Memory Switches
CAUTION
„ Always use the specified types of paper rolls.
„ Confirm that the paper roll is set correctly.
„ If the paper is skewed and not coming straight out of the paper cover, open it and
straighten the paper.
„ Always pull a few cm of paper straight out of the printer if you open the paper cover
while paper is loaded.
„ Press on the center of the paper cover to close it securely.
„ Be careful of paper cuts while loading the paper.
„ Do not touch the print head, manual cutter, or auto cutter while the paper cover is
open. Doing so may cause a burn or cut.
— 28 —
3.11 Attaching the Power Switch Cover
Attach this cover to prevent the power switch from being used.
1.
Press the power switch cover onto the power switch compartment until it clicks.
Power switch cover
Put a screwdriver or other pointed object into the grooves on the power switch
cover to remove it.
— 29 —
3.12 Attaching the Interface Cover
Attach the interface cover to the back of the printer.
The shape of the interface cover is different depending on the type of power
source.
1.
Press the interface cover as shown in the diagram until you hear it click.
CT-S851S
3.13 Removing the Interface Cover
Press in on both sides at the point indicated by A to remove the interface cover.
CT-S851S
— 30 —
4. MAINTENANCE AND TROUBLESHOOTING
4.1 Periodic Cleaning
A dirty print head or platen may reduce printing quality or cause malfunctions.
Also, if paper dust collects on the sensor’s protective sheet, paper cannot be
detected correctly. We recommend cleaning the printer periodically (every 2 to
3 months) as shown below.
1.
2.
3.
4.
5.
Turn off the power.
Press up on the cover open button to open the paper cover.
Wait a few minutes until the print head cools.
Use a cotton swab dampened with ethyl alcohol to wipe off any dirt and dust that is
on the print head and platen.
Use a cotton swab dampened with a little water to wipe off the sensor’s protective
sheet.
Make sure there are no water drops on the cotton swab before wiping.
Print head
Sensor’s protective sheet
Platen
CAUTION
„ The print head is hot immediately after printing. Do not touch it.
„ Do not touch the print head with bare hands or metal objects.
„ Do not use alcohol or cleansers to clean the surface of the sensor’s protective sheet.
Doing so may fog the sensor’s protective sheet.
„ Paper scraps may stick to the platen when adhesive labels are full cut depending on
the printer’s environment, the diameter of the paper roll, and the quality of the label
backing.
— 31 —
4.2 Clearing a Cutter Lock (1)
The message “Cutter lock” may appear and the auto cutter blade may remain
extended because a foreign object or paper jam is obstructing it.
FEED
If “Cutter lock” is displayed, clear the locked cutter as shown below.
1.
2.
3.
4.
Turn on the power.
Press up on the cover open button to open the paper cover.
Remove any jammed paper including any scraps of paper. (Remove the paper roll
that is loaded in the holder also.)
Reload the paper roll and close the paper cover.
CAUTION
„ The print head is hot immediately after printing. Do not touch it.
„ Do not touch the print head with bare hands or metal objects.
After doing the procedure in “Clearing a Cutter Lock (1)” and then opening the
paper cover, if the blade of the auto cutter is extended, do the procedure in
“Clearing a Cutter Lock (2)”.
Refer to 4.3 Clearing a Cutter Lock (2)
4.3 Clearing a Cutter Lock (2)
The paper cover is designed to be opened by pressing up on the cover open
button if the cutter locks. If this does not open the paper cover, use the following
procedure to clear the locked cutter.
1.
2.
3.
4.
5.
6.
Turn off the printer and unplug the power cord from the electric outlet.
Press up on the cover open button to open the paper cover.
While pressing on the front cover release button with a pen or something, slide the
front cover about 10 mm upward.
Rotate the front cover forward in the direction of arrow A.
Lift the protective sheet and turn the cutter gear in the direction of arrow B to return
the auto cutter to a position where the paper cover can be opened.
Turn the cutter gear until the auto cutter blade retracts in the direction of arrow C. If
the blade of the auto cutter does not move when you turn the cutter gear in the
direction of arrow B, turn it in the other direction.
Remove whatever caused the cutter to lock.
— 32 —
7.
8.
9.
Close the front cover.
Rotate the front cover in the opposite direction of arrow A, and push on the top of the
front cover until it clicks.
Load a paper roll and close the paper cover.
Insert the power cord plug into an electric outlet and turn the power on.
Check that the LED lights green.
Protective sheet
Cutter gear
Auto cutter blade
Front cover release button
Front cover
CAUTION
„ Before starting to do maintenance work, be sure to turn off the printer and unplug the
power cord from the electric outlet.
„ Be careful not to touch the manual cutter while the front cover is open.
„ Be careful not to touch the opening for the auto cutter while the paper cover is open.
„ The print head is hot immediately after printing. Do not touch it.
„ Do not touch the print head with bare hands or metal objects.
„ If the above procedure does not retract the auto cutter, contact your Citizen Systems
dealer.
— 33 —
4.4 Function Test Mode
Press and hold button 1 while turning on the printer to access the function test
mode.
Use button 3 (
) to select a function, use button 4 ( ) to execute the function.
Except for the self test and printing memory switch settings, all functions are for
service personnel only. Do not operate those functions.
Self test
1.
While paper is loaded, press and hold button 1 while
turning the power on.
The function test mode starts and “Self test” appears
on the LCD.
Press button 4 ( ).
Self test starts. The printer prints its model name,
version, DIP switch settings, memory switch settings, and a list of built-in fonts.
FEED
2.
Firmware version
Interface
Serial communication
status
(USB or Serial interface
models only)
Memory
switch
setting
Buffer size
DIP switch settings*
(USB or Serial interface
models only)
Note:
*: Printers with a USB interface do not have DIP switches, so the DIP switches all appear off on the
self-test printout.
— 34 —
Printing memory switch settings
1.
2.
3.
While paper is loaded, press and hold button 1 while turning the power on.
The function test mode starts and “Self test” appears on the LCD.
Press button 3 (
).
“Printing MSW” appears on the LCD.
Press button 4 ( ).
A list of the current memory switch settings starts
printing.
FEED
The function test mode has the following sub modes.
Function
Description
Self test
Runs self test.
Printing MSW
Prints memory switch settings.
Quick Setting *
Sets the memory switches to be compatible with
specific models.
Note:
*: The memory switches are automatically set to their optimum settings by selecting the manufacturer
and model of the printer being replaced.
Selected item
Manufacturer
CITIZEN
Model
Paper Character
width
space
MSW2-4
Full Col
Print
MSW3-7
CBM1000
Mode
MSW8-1
Print
Width
MSW6-2
Character
Space
CBM1000 58 mm
—
Auto
linefeed
Valid
432dots
—
80 mm
—
Auto
linefeed
Valid
576dots
—
58 mm
—
WaitData
Invalid
384dots
—
80 mm
—
WaitData
Invalid
576dots
—
CT-S2000 58 mm
—
Auto
linefeed
Valid
432dots
—
60 mm
—
Auto
linefeed
Valid
436dots
—
80 mm
—
Auto
linefeed
Valid
576dots
—
83 mm
—
Auto
linefeed
Valid
640dots
—
58 mm
0dot
WaitData
Invalid
360dots
0dot
1dot
WaitData
Invalid
390dots
1dot
0dot
WaitData
Invalid
512dots
0dot
1dot
WaitData
Invalid
546dots
1dot
CT-S300
EPSON
Automatic memory switch settings
T88
80 mm
203dpi
58 mm
—
WaitData
Invalid
420dots
—
60 mm
—
WaitData
Invalid
436dots
—
80 mm
—
WaitData
Invalid
576dots
—
— 35 —
4.5 Key Lock Function
Press and hold the MENU button while the printer is running to be able to
change the memory switch settings.
Activate the key lock to prevent making changes by mistake.
LOCK icon
FEED
Button 3
Setting the key lock
To set the key lock, press and hold button 3 (for at least three seconds).
MENU disappears, and the LOCK icon appears.
In this condition, it is not possible to enter the memory switch setting mode
even if you press and hold the MENU button.
Releasing the key lock
To release the key lock, press and hold button 3 (for at least three seconds).
The LOCK icon disappears, and MENU appears.
— 36 —
4.6 Hexadecimal Dump Printing
Print received data in hexadecimal. If problems such as missing or duplicated
data occur, this function allows you to check whether or not the printer is
receiving data correctly.
How to do hexadecimal dump printing
1.
2.
3.
Load paper.
While the paper cover is open, press and hold button 1 while turning the power on,
and then close the paper cover.
Enter HEX dump print mode.
The printer prints “HEX dump print mode” followed by the received data printed in
hexadecimal numbers and some characters.
How to stop hexadecimal dump printing
Do one of the following to stop printing.
z Press button 1 three times in a row
z Turn off the power
z Receive a reset command from an interface
CAUTION
„ The printer prints “.” if there is no character corresponding to the data.
„ None of the commands function during hexadecimal dump printing.
„ If print data does not cover a complete line, press button 1 to advance the paper.
Print example
HEX dump print mode
61 62 63 64 65 66 67 0A 0D 0D 0D 0D abcdefg.....
0D 0D 0D
.....
— 37 —
4.7 Error Messages
z Paper end
The end of the roll of paper is detected at two stages, paper near-end and
paper-end.
When paper near-end is detected, “PAPER LOW” appears on the LCD and the
LED lights orange. Prepare a new paper roll.
When paper-end is detected, “Paper end” appears on the LCD and the LED
lights red. Load a new paper roll.
z Paper cover open
Do not open the paper cover during printing. If the paper cover is opened, the
LED and LCD light red. Check the paper and always pull a few cm of paper
straight out of the printer before closing the paper cover. Printing resumes.
Sending a command to resume printing may be required depending on the
memory switch setting.
z Cutter lock
If the auto cutter cannot move because of a paper jam or something else, the
LED and LCD light red. Remove the cause of the trouble and press button 1
(FEED). If the auto cutter still does not operate and the paper cover does not
open, refer to “4.3 Clearing a Cutter Lock (2)”.
Refer to 4.3 Clearing a Cutter Lock (2)
z Head overheat
When you print dense characters, dark images, or for an extended time in a
hot environment, the print head temperature increases. If the print head
exceeds a specified temperature, the printer stops printing and waits for the
print head to cool. When this happens, the LED and LCD light orange. Printing
resumes automatically when the print head cools.
— 38 —
The situation during various errors is shown below.
The LCD’s top line is the type of error, the bottom line is the remedy. Scroll
through messages that are longer than 16 characters.
FEED
Status
Message
LED
Backlight
PAPER LOW
Orange
—
—
Paper-end
Paper end
Please replace paper roll.
Red
Red
Yes
Front cover open
Front cover open
Please close front cover.
Red
—
Yes
Paper cover open
Paper cover open
Please close paper cover.
Red
—
Yes
Cutter lock
Open paper cover & remove jam.
Red
Red
Yes
Cutter lock
Then close paper cover
Red
Red
Yes
Black mark error
Please check paper
Red
Red
Yes
Print head hot
Head overheat
Please wait, will continue
Orange
—
—
Memory error
Paper near-end
Cutter locked
Black mark error
Buzzer*2
Memory Error
Red
Red
Yes
Print head error
Head Error
Please contact your dealer
Red
Red
Yes
Motor error
Motor Error
Please contact your dealer
Red
Red
Yes
Low-voltage error
L Voltage Error
Please contact your dealer
Red
Red
Yes
High-voltage error
H Voltage Error
Please contact your dealer
Red
Red
Yes
Cash drawer voltage
error
Drawer Error
Please contact your dealer
Red
Red
Yes
Waiting for macro to
execute *1
—
—
—
—
Notes:
*1: LED may light while macro is executing.
*2: Buzzer sounds when MSW5-1 (buzzer setting) is set to ON.
— 39 —
5. OTHER
5.1 External Views and Dimensions
(Unit: mm)
145
31
16
142
192
140
155
Built-in power supply type
145
114
192
AC adapter type
— 40 —
31
5.2 Printing Paper
Use the paper shown in the following table or paper of the same quality.
Paper type
Recommended
paper roll
Product name
TF50KS-E2D from Nippon Paper
PD150R or PD160R from Ohji Paper
PA220AG, HP220A, HP220AB-1, F230AA, P220AB, or PB670 (2-color paper) from
Mitsubishi Paper
(Unit: mm)
Paper width 83 +0
-1
Printable side
Maximum print area 72
φ80 or less
Maximum print area 80
Paper width 80 +0
-1
Paper width 60 +0
-1
Paper width 58 +0
-1
Maximum print area 48
(Initial setting)
Maximum print area 48
(Initial setting)
CAUTION
Use paper that is wound as follows:
„ Not creased and fits tight to the core.
„ Not folded.
„ Not glued to the core.
„ Rolled with the printable side out.
— 41 —
Paper
thickness (μm)
65-75
75-150
Core inner
diameter d
(mm)
φ12
φ25.4
Core outer
diameter D
(mm)
φ18
φ32
5.3 Manual Setting of Memory Switches
Memory switches are used to set various printer settings. The memory switches
can be set manually (set by hand on the printer) or by commands. This section
explains how to perform manual settings.
Memory switch settings are done in memory switch setting mode or virtual DIP
switch setting mode. In the memory switch setting mode, you can set the values
for MSW1 to MSW10. In the virtual DIP switch setting mode, you can set the
values for MSW1 to MSW6.
For information on how to set the memory switches using commands, please
refer to the Command Reference.
Outline of procedure
1.
2.
3.
4.
Enter memory switch setting mode or virtual DIP switch setting mode.
Change settings that need to be changed.
Go to the save settings menu.
Save settings.
Memory switch setting mode
While “Online” is displayed, press and hold button 4 (MENU) for at least two
seconds. Or, while paper is loaded, press and hold button 3 and then turn on the
power.
Enter memory switch setting mode.
FEED
• Press button 1 (
) or button 2 (
) to select items to set.
• Press button 3 (
) to select a value for the selected item.
• Press button 4 ( ) to go to the save settings menu.
z To set all the memory switches to the factory settings:
Press button 1 until “Factory Setting /Set” appears (after MSW10-8).
Press and hold button 4 for at least two seconds. All memory switches change to
the factory settings.
— 42 —
Virtual DIP switch setting mode
While paper is loaded, press and hold button 2 while turning the power on.
Enter virtual DIP switch setting mode.
FEED
• Press button 1( ) to select a memory switch number. (Switches cycle in the
following order: MSW1 → MSW2 → … → MSW6 → MSW1)
• Press button 2 ( ) to move from switch 1 towards switch 8. (The selection loops
from 8 back to 1.)
• Press button 3 ( ) to change between ON and OFF.
• Press button 4 ( ) to go to the save settings menu.
Save settings menu
FEED
• Press button 1 (YES) to save the settings and return to the “Online” display.
• Press button 2 (NO) to not save the settings and return to the “Online” display.
• Press button 3 (BACK) to return to the previous mode.
— 43 —
The function of each memory switch is shown in the following table. (Shaded
values are factory settings.)
Switch no.
Function
OFF
ON
MSW1-1
Power ON Info
Valid
Not Send
MSW1-2
Buffer Size
4K bytes
45 bytes
MSW1-3
Busy Condition
Full/Err
Full
MSW1-4
Receive Error
Print“?”
No Print
LF
*1
MSW1-5
CR Mode
Ignored
MSW1-6
Reserved
Fixed
—
MSW1-7
DSR Signal
Invalid
Valid
MSW1-8
Init Signal
Invalid
Valid
MSW2-1
Reserved
—
Fixed
MSW2-2
Auto Cutter
Invalid
Valid
MSW2-3
Spool Print
Invalid
Valid
MSW2-4
Full Col Print
LineFeed
WaitData
MSW2-5
Resume aft PE
Next
Top
MSW2-6
Reserved
Fixed
—
MSW2-7
Reserved
Fixed
—
MSW2-8
PNE Sensor
Valid
Invalid
MSW3-1
Resume Cttr Err
Valid
Invalid
MSW3-2
PE signal by PNE
Valid
Invalid
MSW3-3
Parallel 31 Pin
Valid
Invalid
MSW3-4
Reserved
Fixed
—
MSW3-5
Reserved
Fixed
—
MSW3-6
Reserved
Fixed
—
MSW3-7
CBM1000 Mode
Invalid
Valid
MSW3-8
Resume Open Err
Close
Command
MSW4-1
Reserved
Fixed
—
MSW4-2
Reserved
Fixed
—
MSW4-3
Feed&Cut at TOF
Invalid
Valid
MSW4-4
Reserved
Fixed
—
MSW4-5
Reserved
Fixed
—
MSW4-6
Reserved
Fixed
—
MSW4-7
Reserved
Fixed
—
MSW4-8
Partial Only
Invalid
Valid
Invalid
MSW5-1
Buzzer
Valid
MSW5-2
Line Pitch
1/360
1/406
MSW5-3
USB Mode
Virtual COM
Printer Class
MSW5-4
Reserved
Fixed
—
MSW5-5
Reserved
Fixed
—
MSW5-6
Reserved
Fixed
—
MSW5-7
Reserved
Fixed
—
MSW5-8
Reserved
Fixed
—
— 44 —
Switch no.
Function
OFF
ON
MSW6-1
Act. For Driver
Invalid
Valid
MSW6-2
Character Space
Invalid
Valid
MSW6-3
Reserved
Fixed
—
MSW6-4
Reserved
Fixed
—
MSW6-5
Reserved
Fixed
—
MSW6-6
Reserved
Fixed
—
MSW6-7
Reserved
Fixed
—
MSW6-8
Reserved
Fixed
—
Function
Initial setting
Setting value
*2
Switch no.
MSW7-1
Baud Rate
9600 bps
1200 bps, 2400 bps, 4800 bps, 9600 bps, 19200 bps,
38400 bps, 57600 bps, 115200 bps
*2
MSW7-2
Data Length
8bits
7bits, 8bits
*2
MSW7-3
Stop Bit
1bit
1bit, 2bits
*2
MSW7-4
Parity
NONE
*2
MSW7-5
Flow Control
DTR/DSR
*2
MSW7-6
DMA Control
Valid
*2
MSW7-7
VCom Protocol
PC Setting
MSW8-1
Print Width
MSW8-2
Paper Type
1 Color
Normal
1 Color Normal, 2 Color Normal
MSW9-1
Code Page
PC 437
PC 437, Katakana, PC 850,858, PC 860, PC 863,
PC 865, PC 852, PC 866, PC 857, WPC1252,
Space page, PC 864, Thai Code 18
MSW9-2
Int’Char Set
USA
MSW9-3
Kanji
OFF
ON, OFF
MSW9-4
JIS/Shift JIS
JIS
JIS, Shift JIS
MSW9-6
LCD Language
English
MSW9-7
LCD Ext Char
Valid
Invalid, Valid
MSW9-8
LCD Auto Off
Never
Never, 30seconds, 5minutes
MSW10-1
Print Density
100 %
70 %, 75 %, 80 %, 85 %, 90 %, 95 %, 100 %, 105 %,
110 %, 115 %, 120 %, 125 %, 130 %, 135 %, 140 %
MSW10-2
Print Speed
Level 9
Level 1, Level 2, Level 3, Level 4, Level 5, Level 6,
Level 7, Level 8, Level 9
MSW10-3
ACK Timing
MSW10-4
Reserved
NONE, EVEN, ODD
DTR/DSR, XON/XOFF
Valid, Invalid
PC Setting, DTR/DSR, XON/XOFF
576dots
640dots, 576dots, 512dots, 436dots, 432dots,
(3-inch type) 420dots, 384dots, 360dots, 390dots, 546dots,
384dots
390dots, 546dots
(2-inch type)
USA, France, Germany, England, Denmark,
Sweden, Italy, Spain, Japan, Norway, Denmark 2,
Spain 2, Latin America, Korea, Croatia, China
English, Français, Deutsch, Italiano, Español,
Japanese
Before Busy Before Busy, Same Period, After Busy
MSW10-5
Reserved
MSW10-6
Buzzer Sound
Tone 2
Tone 1, Tone 2, Tone 3, Tone 4
MSW10-7
Key Lock
Invalid
Invalid, Valid
MSW10-8
Reserved
— 45 —
Notes:
*1: If print data is very dense, the print head is hot, data transmission is slow, or some other
conditions, the motor and printing may occasionally stop which causes white stripes in the
printout. To print high-density data, set MSW2-3 (Spool Print) to ON to reduce striping, although
this increases the time before printing starts.
For a serial interface, increase the transmission speed to prevent the motor from stopping.
*2: The values for memory switches MSW7-X are only effective when DIP switch no. 1 is set to OFF.
— 46 —
TZ74930-00F
A92741E-1001
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