IBM Aptiva SERIES Hardware Maintenance

Hardware Maintenance Service for Service Level A

Machine Type 2136 and

IBM Monitors Type 2119 and 2120

2119/2120 2136

First Edition (May 1997)

The following paragraph does not apply to any state or country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS

MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT

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BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY

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800-IBM-7282 in the Continental U.S.A. In Canada, call toll free 1-800-465-7999.

© Copyright International Business Machines Corporation 1997.

All rights reserved.

Note to U.S. Government Users – Documentation related to restricted rights –

Use, duplication or disclosure is subject to restrictions set forth in GSA ADP

Schedule Contract with IBM Corp.

Contents

Notices............................................................................................................. V

Voltage Supply Switch Settings .................................................................. V

Safety Information...................................................................................... VI

Safety Notices (Multi-Lingual Translations) .............................................. VII

Laser Compliance Statement..................................................................... XI

Federal Communications Commission (FCC) Notice ............................... XII

Federal Communications Commission (FCC) Statement ......................... XII

Canadian Department of Communications Compliance Statement......... XIII

Canadian Department of Communications Certification Label ................ XIII

Trademarks ...................................................................................................XIV

Preface...........................................................................................................XV

General Information .................................................................................... 1-1

Chapter Description....................................................................................... 1-2

Diagnostic Information ............................................................................. 1-2

Using the Check Procedures ................................................................... 1-2

Diagnostic Aids ........................................................................................ 1-3

Repair Information ................................................................................... 1-3

Parts/Test Point Locations ....................................................................... 1-4

Safety Inspection Guide........................................................................... 1-4

Parts Catalog ........................................................................................... 1-4

Part Number Index................................................................................... 1-4

Product Description ....................................................................................... 1-5

Hardware Interfaces ...................................................................................... 1-9

Memory Map .......................................................................................... 1-10

System Input/Output Addresses ............................................................ 1-11

System Interrupts................................................................................... 1-12

DMA Channel Assignments ................................................................... 1-13

Serial Port Addresses ............................................................................ 1-13

Refresh Rates and Monitor Frequencies ............................................... 1-14

CMOS Reset ............................................................................................... 1-14

Power-On Password.................................................................................... 1-15

Flash (BIOS) Update Procedure.................................................................. 1-16

Changing the BIOS (Flash ROM) Model Number and Serial Number ........ 1-17

BIOS Setup Utility ........................................................................................ 1-18

Starting the Setup Utility ........................................................................ 1-18

Viewing System Information .................................................................. 1-20

Changing Disk Drive Configuration........................................................ 1-21

Enhanced IDE Features......................................................................... 1-22

Setting Power Saving Timers................................................................. 1-24

Changing Plug and Play Configuration .................................................. 1-25

Configuring Startup Options................................................................... 1-26

Setting the Date and Time ..................................................................... 1-26



Copyright IBM Corp. 1997

I

Configuring Advanced Options .............................................................. 1-27

System Memory........................................................................................... 1-31

Specifications .............................................................................................. 1-31

Operating Requirements ............................................................................. 1-33

Special Tools ............................................................................................... 1-33

Check Procedures ....................................................................................... 2-1

Check Procedures Start ................................................................................ 2-2

Index of Symptoms, Messages, Error Codes, or Beeps................................ 2-7

Factory-Installed Drive Devices................................................................... 2-24

CD-ROM Drive ............................................................................................ 2-26

Memory........................................................................................................ 2-28

Keyboard ..................................................................................................... 2-29

Mouse .......................................................................................................... 2-30

Power Supply............................................................................................... 2-32

Device Presence by Diagnostics Program Test .......................................... 2-35

Diagnostics for Factory-Installed Riser Card, or Audio-I/O Card Not Supported by Diagnostics Program .............................................................................. 2-37

Diagnostics for Factory-Installed Fax/Modem Card .................................... 2-42

Monitor......................................................................................................... 2-43

Undetermined Problem................................................................................ 2-45

Diagnostic Aids ........................................................................................... 3-1

Introduction .................................................................................................... 3-2

Power-On Self Test ....................................................................................... 3-2

Diagnostic Diskette........................................................................................ 3-3

Diagnostic Program Features........................................................................ 3-3

Using the Diagnostic Diskette........................................................................ 3-4

Creating a Boot Diskette with Drivers............................................................ 3-6

To Load the Diagnostics Diskette.................................................................. 3-7

Repairing Information ................................................................................. 4-1

Removals and Replacements........................................................................ 4-2

Removal Sequence.................................................................................. 4-3

Identifying The Parts of The System Unit ................................................ 4-4

Cover ....................................................................................................... 4-6

Bays 1, 2, 3 (5.25-In. Internal /External Bays) ......................................... 4-7

Bay 4 (3.5-In. FDD Bay)......................................................................... 4-10

Bay 5 (3.5-In. Internal Bay) .................................................................... 4-14


Power Supply......................................................................................... 4-17

Adapter Cards........................................................................................ 4-18

Riser Card.............................................................................................. 4-22

Memory(SIMM) ...................................................................................... 4-24

Processor Removal................................................................................ 4-26

RTC Lithium Battery............................................................................... 4-28

Indicator LED and Cable........................................................................ 4-29

II

System Board ........................................................................................ 4-31

Handling ESD-Sensitive Parts ............................................................... 4-33

Software Recovery Procedure..................................................................... 4-34

Parts/Test Point Loceions .......................................................................... 5-1

System Board Layout .................................................................................... 5-2

System Board Jumper Settings ............................................................... 5-3

CPU Type Jumper Settings ..................................................................... 5-4

System Board Connect or Functions ....................................................... 5-5

Power Supply Cable Connector Specifications ............................................. 5-7

Audio-I/O Card Layout ................................................................................... 5-9

Audio-I/O Card Connector Functions....................................................... 5-9

Factory-Installed Fax/Modem Card Layout ................................................. 5-10

Factory-Installed Fax/Modem Card Connector Functions ..................... 5-10

Hard Disk Drive ........................................................................................... 5-11

3.5" Hard Disk Drive Jumper Settings ................................................... 5-11

5.25" Hard Disk Drive Jumper Settings ................................................. 5-12

CD-ROM Drive ............................................................................................ 5-13

CD-ROM Drive Connector Features ...................................................... 5-13

CD-ROM Drive Jumper Settings............................................................ 5-13

CD-ROM Emergency-exit Option <1> ................................................... 5-14


SIMM Configurations ................................................................................... 5-16

System Board Connector Pin Signals ......................................................... 5-17

Monitor Port Signals............................................................................... 5-17

Parallel Port Signals............................................................................... 5-17

Serial Port Signals ................................................................................. 5-18

Mouse Port Signals................................................................................ 5-18

Keyboard Port Signals ........................................................................... 5-18

Diskette Cable Connector Signals ......................................................... 5-19

Hard Disk Cable Connector Signals ...................................................... 5-20

Safety Inspecion Guide ............................................................................... 6-1

General Guidelines ........................................................................................ 6-2

Parts Catalog ............................................................................................... 7-1

Assembly 1: System Unit - Exterior ............................................................... 7-2

Assembly 2: System Unit - Interior ................................................................ 7-3

Assembly 3: Diskette, CD-ROM Drive........................................................... 7-5

Assembly 4: Hard Disk Drives, Audio-I/O Board and Fax / Modem Card ..... 7-7

Assembly 5: Monitor and Power Cord ......................................................... 7-11

Assembly 6: Keyboard and Mouse.............................................................. 7-12

Assembly 7: Software .................................................................................. 7-13

Appendix A. Part Number Index

Appendix B. Oneline Support Information

Appendix C. Model/Monitor Configurations and FRU Part Numbers

Notices

III

IV

Notices

References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only IBM’s product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any of IBM’s intellectual property rights, or other legally protectable rights, may be used instead of the IBM product, program, or service.

References in this publication to IBM products, programs, or services are purely hardware-related and do not cover circumstances of software problems. Evaluation and verification of operation in conjunction with other products, program, or services, except those expressly designated by IBM are the user’s responsibility.

IBM may have patents or pending patent applications covering subject matter in this document. The featuring of these patents, pending or otherwise, in this document does not give you any license to these patents. You can send license inquires, in writing, to the IBM director of Commercial Relations, IBM

Corporation, Purchase, NY10577.

Voltage Supply Switch Settings

Your IBM Aptiva Personal Computer might have voltage switches, which must be set correctly for your voltage supply. If your monitor or system unit has a voltage switch, complete these steps to make sure each switch is set correctly:

1. Determine the correct voltage switch setting for your area:

Voltage Supply Range Voltage Switch Setting

100-127 V 115 V or 115

200-240 V 230 V or 230

2. Locate the voltage switch on the back of your monitor or system unit. If the setting shown on the switch is:

•

Correct: start setting up your IBM Aptiva computer.

•

Incorrect: change the voltage switch setting.

Notices

V

Safety Information

The construction of the IBM Aptiva Personal Computer provides extra protection against the risk of electrical shock. This computer has a power cord with a three-prong plug that is required to ground metal parts. It is the responsibility of the person installing the computer to connect it to a properly grounded electrical outlet. Seek professional assistance before using an adapter or extension cord; these devices could interrupt the grounding circuit.

If the computer is connected to an electrical outlet that is incorrectly connected to the building wiring, serious electrical shock could result.

For continued protection against the risk of electrical shock:

•

Connect your computer only to an electrical outlet of the correct voltage. If you are unsure about the voltage of the electrical outlet you are using, contact your local power company.

•

If your computer has cables other than the power cords, you must connect them before plugging the power cord into an electrical outlet. Before removing these cables, you must first unplug the power cords from the outlet.

•

If your computer has a telephone connection, do not touch the telephone cords when there is lightning in the area.

•

Do not use or store the computer in an area where it can become wet.

•

Make sure all replacement parts have characteristics identical or equivalent to the original parts. Other parts may not have the same safety features.

•

Personal injury or electrical shock may result if you undertake actions other than those specifically described in this book. This is particularly true if you try to service or repair the power supply, monitor, or built-in modem.

Always refer service or repairs to qualified service personnel.

VI

Safety Notices (Multi-Lingual Translations)

The safety notices in this section are provided in the following languages:

•

English

•

Brazilian/Portuguese

•

Chinese

•

French

•

German

•

Hungarian

•

Italian

•

Russian

•

Slovakian

•

Spanish

Notices

VII

Safety Notice 1

Before removing any FRU, power-off the computer, unplug all power cords from electrical outlets, then disconnect any interconnecting cables.

Antes de remover qualquer unidade substituível no local (Field Replaceable

Unit - FRU), desligue o computador, retire todos os cabos de alimentação das respectivas tomadas eléctricas, remremova a pilha (se instalada) e, em seguida, desconecte todos os cabos de interligação.

Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d'alimentation des socles de prise de courant, retirez la batterie et déconnectez tous les cordons d'interface.

Die Stromzufuhr muß abgeschaltet, alle Stromkabel aus der Steckdose gezogen, der Akku entfernt und alle Verbindungskabel abgenommen sein, bevor eine FRU entfernt wird.

Prima di rimuovere qualsiasi FRU, spegnere il sistema, scollegare dalle prese elettriche tutti i cavi di alimentazione, rimuovere la batteria e poi scollegare i cavi di interconnessione.

Antes de quitar una FRU, apague el sistema, desenchufe todos los cables de las tomas de corriente eléctrica, quite la batería y, a continuación, desconecte cualquier cable de conexión entre dispositivos.

VIII

Safety Notice 2

The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above

100±C (212±F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery.

A pilha de lítio representa risco de incêndio, explosão ou queimaduras graves.

Não recarregue, desmonte ou exponha a pilha a temperaturas superiores a

100±C (212±F), não a incinere ou ponha o conteúdo da respectiva célula em contacto com a água nem remova o respectivo conector polarizado. Destrua a pilha de acordo com as normas ou regulamentações locais. Utilize apenas a pilha com o "part-number" indicado nas listas apropriadas. A utilização de uma pilha incorrecta pode resultar na igniçãou explosão da mesma.

Elle présente des risques d'incendie, d'explosion ou de brûlures graves. Ne la rechargez pas, ne retirez pas son connecteur polarisé et ne la démontez pas.

Ne l'exposez pas à une temperature supérieure à 100±C, ne la faites pas brûler et n'en exposez pas le contenu à l'eau. Mettez la pile au rebut conformément à la réglementation en vigueur. Une pile inappropriée risque de prendre feu ou d'exploser.

Die Systembatterie ist eine Lithiumbatterie. Sie kann sich entzünden, explodieren oder schwere Verbrennungen hervorrufen. Batterien dieses Typs dürfen nicht aufgeladen, zerlegt, über 100 C erhitzt oder verbrannt werden.

Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden. Bei der

Entsorgung die örtlichen Bestimmungen für Sondermüll beachten. Beim

Ersetzen der Batterie nur Batterien des Typs verwenden, der in der

Ersatzteilliste aufgeführt ist. Der Einsatz falscher Batterien kann zu

Entzündung oder Explosion führen.

Notices

IX

Safety Notice 2 (conitued)

La batteria di supporto e una batteria al litio e puo incendiarsi, esplodere o procurare gravi ustioni. Evitare di ricaricarla, smontarne il connettore polarizzato, smontarla, riscaldarla ad una temperatura superiore ai 100 gradi centigradi, incendiarla o gettarla in acqua. Smaltirla secondo la normativa in vigore (DPR 915/82, successive disposizioni e disposizioni locali). L'impiego di una batteria non adatta potrebbe determinare l'incendio o l'esplosione della batteria stessa.

La bateria de repuesto es una bateria de litio y puede provocar incendios, explosiones o quemaduras graves. No la recargue, ni quite el conector polarizado, ni la desmonte, ni caliente por encima de los 100±C (212±F), ni la incinere ni exponga el contenido de sus celdas al agua. Deséchela tal como dispone la normativa local.

X

Laser Compliance Statement

The CD-ROM drive in the computer is a laser product. The CD-ROM drive's classification label (sample shown below) is located on the drive.

CLASS 1 LASER PRODUCT

APPAREIL A LASER CLASSE 1

LASER KLASSE 1

LUOKAN 1 LASERLAITE

PRODUIT LASER

CATEGORIE 1

The CD-ROM drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal

Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products.

In other countries, the drive is certified to conform to the requirements of

EN60825.

Class 1 laser products are not considered to be hazardous. The CD-ROM drive has an internal Class 1, 0.5-milliwatt, aluminum gallium-arsenide laser that operates at a wavelength of 760 to 810 manometers.

The design of the laser system and the CD-ROM drive ensures that there is no exposure to laser radiation above a Class 1 level during normal operation, user maintenance, or servicing conditions.

Notices

XI

Federal Communications Commission (FCC) Notice

The following statement applies to this IBM product. The statement for other

IBM products intended for use with this product will appear in their accompanying manuals.

Federal Communications Commission (FCC)

Statement

Note:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

•

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•

Consult an IBM authorized dealer or service representative for help.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from

IBM authorized dealers. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

XII

Canadian Department of Communications Compliance

Statement

This equipment does not exceed Class B limits per radio noise emissions for digital apparatus, set out in the Radio Interference Regulation of the Canadian

Department of Communications.

Canadian Department of Communications

Certification Label

Notice: The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company's inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Attention: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

Notices

XIII

Trademarks

The following terms are trademarks or service marks of IBM Corporation in the

United States and other countries.

Aptiva

AT

HelpCenter

IBM

Operating System/2

OS/2

Personal System/2

PS/1

PS/2

The following terms are trademarks or service marks of other companies as follows:

America Online

APM

Aria

ATI

CompuServe

Intel

Microsoft

MS

OverDrive

Pentium

PC Doctor

Sound Blaster

Triplett

America Online, Inc.

Astek International Ltd.

Prometheus Products, Inc.

ATI Technologies, Inc.

CompuServe Incorporated

Intel Corporation

Microsoft Corporation

Microsoft Corporation

Intel Corporation

Intel Corporation

Watergate

Creative Labs, Inc.

Triplett Corporation

UNIX is a registered trademark in the United States and other countries licensed exclusively through X/Open Company Limited.

Microsoft and Windows are trademarks or registered trademarks of Microsoft

Corporation.

Other company, product, and service names, which may be denoted by a double asterisk (**), may be trademarks or service marks of others.

XIV

Preface

This manual is intended to be used as a stand-alone document to service

Aptiva machine type 2136 product. It is divided into the following chapters:

“General Information” contains a brief description of this manual.

“Check Procedures” provides step-by-step instructions that aid in locating the falling Field Replaceable Unit (FRU).

“Diagnostic Aids” explains the diagnostics for removing FRUs.

“Parts/Test Point Locations” contains illustrations and descriptions of the locations of the major parts, jumpers, and connectors .

“Safety Inspection Guide” contains information about inspecting a machine for safety problems before putting the machine under a Maintenance

Agreement.

“Parts Catalog” contains descriptions, illustrations, and part numbers for individual FRUs.

Appendix A, “Part Number Index” contains part numbers listed in numerical order.

Appendix B, “Online Support Information” contains online support information.

Appendix C, “Model/Monitor Configurations and FRU Part Numbers”

contains models and FRUs listed by part number for all countries.

Notices

XV

XVI

General Information

Chapter Description....................................................................................... 1-2

Diagnostic Information ............................................................................. 1-2

Using the Check Procedures ................................................................... 1-2

Diagnostic Aids ........................................................................................ 1-3

Repair Information ................................................................................... 1-3

Parts/Test Point Locations ....................................................................... 1-4

Safety Inspection Guide........................................................................... 1-4

Parts Catalog ........................................................................................... 1-4

Part Number Index................................................................................... 1-4

Product Description ....................................................................................... 1-5

Hardware Interfaces ...................................................................................... 1-9

Memory Map .......................................................................................... 1-10

System Input/Output Addresses ............................................................ 1-11

System Interrupts................................................................................... 1-12

DMA Channel Assignments ................................................................... 1-13

Serial Port Addresses ............................................................................ 1-13

Refresh Rates and Monitor Frequencies ............................................... 1-14

CMOS Reset ............................................................................................... 1-14

Power-On Password.................................................................................... 1-15

Flash (BIOS) Update Procedure.................................................................. 1-16

Changing the BIOS (Flash ROM) Model Number and Serial Number ........ 1-17

BIOS Setup Utility ........................................................................................ 1-18

Starting the Setup Utility ........................................................................ 1-18

Viewing System Information .................................................................. 1-20

Changing Disk Drive Configuration........................................................ 1-21

Enhanced IDE Features......................................................................... 1-22

Setting Power Saving Timers................................................................. 1-24

Changing Plug and Play Configuration .................................................. 1-25

Configuring Startup Options................................................................... 1-26

Setting the Date and Time ..................................................................... 1-26

Configuring Advanced Options .............................................................. 1-27

System Memory........................................................................................... 1-31

Specifications .............................................................................................. 1-31

Operating Requirements ............................................................................. 1-33

Special Tools ............................................................................................... 1-33




1-1

Chapter Description

This chapter contains general information about the contents of this manual, product descriptions, and other information useful when servicing the product.

Diagnostic Information

The diagnostic information contains the check procedures you use to diagnose and isolate product failures. Diagnostic information consists of:

Start:

This is the starting point for any diagnostic action. Based on high-level symptoms, the information in this check procedure directs you to more detailed procedures to help you resolve the machine failure.

Symptoms, Messages, Error Codes, and Beeps:

The Index of Symptoms, Messages, Error Codes, or Beeps lists symptoms and their probable causes, and directs you to the applicable check procedures to help you resolve the machine failure. The index also lists which FRU is the likely cause of the problem.

Check Procedures:

When the Start check procedure sends you to a specific check procedure or the Index of Symptoms, Messages, Error Codes, or Beeps, turn to that section and perform the steps as instructed. If there are any notes or instructions at the top of the page, read them before you start the procedure. Carefully read each step of the check procedure and perform the appropriate action as instructed. If you do not remember the location of a specific part or test point, or if you do not remember an adjustment or removal procedure, see the chapter with that information. Always return to the check procedure after you do this. In some cases, you are sent to other check procedures to find the failure.

Diagnostic Aids:

The Diagnostic Aids chapter contains additional information to help you diagnose a failure of a specific part.

Using the Check Procedures

Failing Parts or Assemblies: The check procedures generally help you trace a problem to one part or assembly. The last step of the specific check procedure you are using indicates that a part or assembly is failing. You should inspect the part or assembly before you decide to replace it. It might be loose, dirty, or in need of a small repair. The check procedures might lead you to two, or even three, possible failing parts or assemblies. The parts that might

1-2

be failing are listed in order of the most probable failure and. Also, the FRU parts are defined as a replaced unit which are not repaired in the field.

Measuring Voltages: Many check procedure steps instruct you to measure voltages on cable plugs and electronic board connectors. If you are asked to measure voltage at several places on a plug or connector, a chart next to or near the instruction indicates the number of the plug or connector, the pin numbers you should measure, the signal name, and the correct voltage for the condition you are measuring. Measure the voltage only at the pins listed in the chart. Remember to set the meter on the correct scale and to put the meter leads in the correct position for the voltage you are asked to measure.

Note:

Use frame ground for the ground reference. Attach the black meter

(ground) lead to frame ground, except where specified otherwise.

Diagnostic Aids

This chapter contains information outside the check procedures to help you diagnose a failure of a specific part. Some diagnostic aids are resident in the machine, such as the Power-On Self Test (POST). The machine performs the

POST each time it is powered on. Use this information throughout the diagnostic procedures. You should become familiar with the POST and be able to determine if the machine performed all the steps.

POST: The normal POST is initiated automatically each time the system unit is powered on. The POST is a series of system checks and initializations that verify the correct operation of the base system.

After a successful POST, a single short beep is generated. The system attempts to load an operating system. The system can be customized for different startup (boot) methods by BIOS Setup Utility.

The system's default startup sequence automatically looks for the operating system files on the hard disk if the files are not found on diskette.

Note:

Remember that the POST does not test all areas, but only those that allow the system to operate well enough to run the Diagnostics program.

Repair Information

This chapter contains removal and replacement instructions.

General Information 1-3

Parts/Test Point Locations

This chapter contains system board layouts and jumper settings. It is useful when you are asked to measure voltages. Use this information to help you locate parts such as electronic boards, connectors, pin numbers, and test points. This chapter also contains jumper settings for the hard disk drive, CD-

ROM (compact disc-read-only memory) drive, and the connector information for Audio-I/O sound card and fax/modem adapter card.

Safety Inspection Guide

This chapter contains guidelines to help you identify possible safety concerns.

Use this information to inspect a machine for safety problems before putting the machine under a Maintenance Agreement.

Parts Catalog

This catalog includes figures, part numbers, and part names for parts ordering information use.

Part Number Index

This chapter contains part numbers listed in numerical order.

1-4

Product Description

This manual contains service information for the 2136 Service Level A (SL-A) model of the IBM Aptiva Personal Computer, worldwide. The Machine Type

2136 contains two PCI slots, three ISA slots and one PCI/ISA-shared slot.

For FRU parts information, see the “Parts Catalog” on page 7-1.

Security: Power-on password. See “Power-On Password” on page1-15.

System Boards: See "System Board Layout" on page 5-2 for system board jumper and connector locations.

The system board supports the Pentium processor and has the following features:

•

Pentium socket-7 Zero Insertion Force (ZIF) connector. You must remove the old processor to install an upgrade processor.

•

Detachable CPU heat sink with fan.

•

16-KB CPU internal cache memory

•

Onboard fixed 256-KB Pipe-Line Burst external cache(PBSRAM).

•

Onboard fixed 1-MB video Synchronize Graphics RAM(SGRAM).

•

Four, 72-pin system memory module sockets support these memory modules:

−

4-MB, 8-MB, 16-MB, or 32-MB SIMM modules.

−

Non-Parity (32-bit) memory SIMMs.

−

Memory speed of 60 nanoseconds (ns).

−

Tin-lead contacts.

−

Support fast page mode or Extended Data Out (EDO) Dynamic

Random Access Memory (DRAM).

−

Maximum system board memory is 128 MB. Refer to "SIMM

Configurations " on page 5-16.

•

Ports for

−

Video port (15-pin D-sub connector)

−

Parallel port (25-pin D-sub connector)

−

Two serial ports (9-pin D-sub connector)


−

Keyboard port (PS/2 connector)

−

Mouse port (PS/2 connector)

•

Connectors for

−

PCI/ISA riser card (1x186-pin)

−

Input power (12-pin)

−

AT diskette drive (34-pin)

−

Two 40-pin Enhanced IDE drive channels: a primary local bus IDE that supports two hard disk drives and a secondary Enhanced IDE that supports a CD-ROM drive and one hard disk drive, or two hard disk drives.

−

2-wire power Light-Emitting Diode (LED) cable

−

4-wire hard disk Light-Emitting Diode (LED) cable

−

2-wire power switch connector cable

−

3-wire power supply auxiliary control connector from power supply to system board for Microsoft Windows 95 software shutdown feature.

−

RTC lithium battery.

Processors

•

One of the following processors can be installed:

−

Pentium P54C-120 MHz internal; 66 MHz external

−


−


−


−


−

Pentium MMX P54C-200 MHz internal; 66 MHz external

−

Pentium MMX P54C-200 MHz internal; 66 MHz external

−

Cyrix PR150+ processor

−

Cyrix PR166+ processor

Diskette Drive

•

AT-type

•

3.5-in. 1.44 MB slimline diskette drive.

1-6

Multimedia

•

Onboard 5.25-in. high-performance, eight-speed (8X), twelve-speed (12X), or sixteen-speed (16X) CD-ROM IDE/AT drive that can read data and play audio from standard and mini CD-ROM and audio compact discs (audio

CDs). It is compatible with industry-standard multimedia requirements.

•

Audio-I/O card (either of with or without wave table feature).

•

Fax/modem adapter card with fax send/receive, voice-over-data features,

•

One pair of external speakers with power adapter.

•

External microphone.

Power management

•

Enable/disable power saving feature by BIOS Setup Utility.

•

Devices (monitor and hard disk drive) power saving control by BIOS timer setup.

•

System (standby and suspend modes) power saving control by BIOS timer setup.

Power Supply

•

The power supply is a 200-W switchable high/low voltage power supply with a thermal sensing variable fan speed and a connector for a detachable grounded 3-wire power cord.

•

The power cable has four DASD connectors: one mini power connector and three standard 4-pin connectors.

•

To support the Microsoft Windows 95 software shutdown feature, all power supplies have a 3-wire auxiliary control cable that connects to the system board. There is no on/off switch cable assembly for the power supply.

Cables

•

Two 40-pin ribbon cable for hard disk drives and CD-ROM

•

One 34-pin ribbon cable for diskette drive

•

One 3-pin auxiliary power control cable from power supply to system board

•

One 4-pin (2-wire) HDD LED cable from system board to front panel


•

One 3-pin (2-wire) power LED cable from system board to front panel

•

One 2-pin (2-wire) power switch cable from system board to front panel

•

One 4-pin voice signal cable from system board to fax/modem adapter card

•

One 10-pin and one 34-pin ribbon cable from system board to Audio-I/O card.

Hard Disk Drive

•

The hard disk drive is a 3.5-in. low profile, 1-in. height IDE AT drive with

"look-ahead" 128 KB cache memory and a minimum of 12ms average seek time. Access time varies by the hard disk drive and the hard disk drive manufacturer.

Monitors

•

14”(13.1” viewable image size)/15”(13.6” viewable image size) SVGA

(Super Video Graphics Array) monitors include:

−

0.28-mm dot pitch.

−

Automatic scanning horizontal frequencies from 30KHz to 54KHz and all vertical frequencies between 50Hz and 100Hz.

−

Up to nine user controls: power, contrast, brightness, horizontal center, vertical center, horizontal size, vertical size, pincushion

−

Auto-sensing power input for 100 Vac to 240 Vac.

−

With DDC2A/B feature

−

Suspend and off modes with amber indicator blinking.

−

Power switch.

−

Tilt and swivel base

−

Connector for a detachable grounded 3-wire power cord.

−

1.8-m (5.8-ft) attached signal cable.

Keyboard

•

104-key, or 105-key rubber dome keyboard with 1.8-m (6-foot) cable.

Mouse

•

PS/2 mouse with 1.8-m (6-foot) cable

1-8

Hardware Interfaces

The following peripheral interfaces for adapters, options, and drives are supported in the system unit.

Table 1- 1 System Board Hardware Interfaces

Item

Hard disk drives

Input/output (I/O) adapter cards

Diskette drive

Video

Serial

Parallel

Pointing device

Keyboard device

CD-ROM drive

Sound

Interface

Two Enhanced IDE mode 4 local bus interface

(American National Standards Institute-ANSI)

IBM AT-ISA Plug and Play compatible fax/modem adapter card that operates at 8 MHz bus speed

AT diskette interface

For refresh rates and monitor frequency settings, see "Refresh Rates and Monitor Frequencies".

Physical interface is compatible with the IBM

Personal System/2 (PS/2) VGA interface.

9-pin connector with RS232D electrical interface

Bidirectional, ECP bidirectional and EPP bidirectional interfaces are supported.

IBM PS/2-compatible mouse

IBM PS/2-compatible enhanced keyboard

AT IDE, extended architecture (XA) enabled drive

Sound feature is built in system board with the compatibility to Sound Blaster (Creative Labs, Inc.).

Wave table feature is resided in Audio-I/O adapter card.

Table 1- 2 Audio-I/O Card Hardware Interfaces

Item

Game port

Microphone-in

Speaker-out

Line-in

Interface

Game port interface for joystick, it also supports

MIDI feature.

Sound I/O interfaces between system board and external peripheral.


Memory Map

This table shows the hexadecimal addresses for the system memory regions.

You may use this information for adapter cards that require you to set up memory regions.

Table 1- 3 Memory Map Table

Address range

0~640 KB (000000 ~ 09FFFF)

640~768 KB (0A0000 ~ 0BFFFF)

768~800 KB (0C0000 ~ 0C7FFF)

800~896 KB (0C8000 ~ 0DFFFF)

896~960 KB (0E0000 ~ 0EFFFF)

960~1024 KB (0F0000 ~ 0FFFFF)

1024 KB~Upper Limit

Upper Limit ~ 4 GB

Description

Base memory

PCI/ISA video buffer memory

Video BIOS memory

ISA card BIOS and buffer memory

BIOS extension memory

Setup and POST memory

PCI development BIOS

System BIOS memory

Main memory

PCI memory

1-10

System Input/Output Addresses

This table shows the hexadecimal addresses for each of the system board input/output (I/O) functions.

Table 1- 4

Address range

0000-001F

0020-003F

0040-0047

0050-0057

0060-006F

0070

0078-007B

0080-009F

00A0-00BF

00C0-00DF

000F-00FF

0170-0177, 0376

01F0-01F7, 03F6

0200-0207

0220-022F,

0388-0389,

0534-0537

System Input / Output Addresses Table

Function

DMA controller 1

Interrupt controller 1

System timer

System timer

System controller 8742

CMOS RAM address and NMI mask

Real-time clock

DMA page register

Interrupt controller 2

DMA controller 2

Math coprocessor

Secondary IDE controller

Primary IDE controller

Joystick

Audio

0330-0333

0278-027F

02F8-022F

0378-037F

03F0-03F7

03F8-03FF

0CF8

0CFC

F000-F010

MIDI

Parallel port 2

Serial port 2

Parallel port 1

Diskette drive controller

Serial port 1/modem

PCI mechanism #1 configuration address register

PCI mechanism #2 configuration data register

Bus master IDE


System Interrupts

This table shows the system interrupt requests (IRQs) and their functions. You may use this information if you install an adapter card that requires you to set

IRQs.

Note:

IRQ 11 may be used if hardware MPEG is enabled.

Table 1- 5 System Interrupts Table

Interrupt request (IRQ) Function

2

3

0

1

Timer

Keyboard

Cascade interrupt control

Serial alternate/modem

7

8

9

10

4

5

6

11

12

13

14

15

Serial primary

Audio

Diskette

Parallel port

Real-time clock

MIDI

Not used

Not used

PS/2 mouse

Math coprocessor

Primary IDE

Secondary IDE

1-12

DMA Channel Assignments

This table shows the channel assignments for direct memory access (DMA).

DMA allows I/O devices to transfer data directly to and from memory. You may need to select an open DMA channel if you add an I/O device that uses

DMA.

Table 1- 6

DMA channel

2

3

0

1

4

5

6

7

DMA Channel Assignments Table

Assignment

Audio

Audio

Diskette

Audio

Cascade

Not used

Not used

Not used

Serial Port Addresses

The built-in serial port supports these addresses and interrupts.

Table 1- 7

Address

3F8

3E8

2F8

2E8

Serial Port Addresses Table

Windows 95

COM1

Interrupt

IRQ 4

COM3

COM2

COM4

IRQ 3

Default

Modem

Serial port B

Serial port A

Note:

Conflicts may arise if you add adapter cards with serial ports or if you change the address settings on your modem if you are using an operating system other than Windows 95. You can resolve most of these conflicts by using the BIOS Setup Utility to change serial port addresses. See “Changing Devices and I/O Port Configurations” on page 1-22 for more information.


Refresh Rates and Monitor Frequencies

This section provides the refresh rates and monitor frequencies for system boards.

Refresh Rates and Monitor Frequencies

The following table lists the maximum vertical refresh rates from system board

ATI264VT video chip. The used refresh rate should be within monitor’s specification.

Table 1- 8 System Board Output Vertical Refresh Rates

Resolution

→

Color

↓

256

64,000

16,000,000

640x480

100 Hz.

100 Hz.

75 Hz.

800x600

100 Hz.

75 Hz.

--

1024x768

75 Hz.

--

--

CMOS Reset

The BIOS program design makes it impossible to block user entry to BIOS

Setup Utility, so the process to reset the CMOS information is no longer needed. The user can release the corrupt CMOS information by executing the

“Load BIOS Default Settings” in BIOS Setup. See “Changing and Restoring

Settings” on page1-20.

1-14

Power-On Password

A power-on password denies access to the system by an unauthorized user when the system is powered on. When a power-on password is active, the password prompt appears on the screen each time the system is powered on.

The system unit starts after the proper password is entered.

In some cases, you might be required to service a system with an active and unknown power-on password. To clear a password from the system, first identify the system password jumper by referring to "System Board Layout” in page 5-2, then follow these steps.

1. Power-off the system unit.

2. Unplug the power cable from the electrical outlet.

Attention: Do not attempt these steps with the power cord plugged into the electrical outlet. The power supply maintains +5 Vdc of auxiliary power when the power switch is powered off. System damage might result if the power cord is not unplugged during testing.

3. Move the jumper JP4 from pins 1-2 to pins 2-3 to bypass the password check process. See "System Board Layout" in page 5-2.

Note:

If you want to skip password checking step for service and are not requested to clear the password for customer, then here the procedure is enough.

Do not forget to return the password jumper to 1-2(check status) if you want the machine remains the original password setting.

4. Plug the power cable, turn on the system, depress F1 while POST to enter

BIOS Setup menu.

5. Select Advanced Options, then enter Security Options and set Power-on

Password setting to “None” to clear password.

6. Save the exit from BIOS Setup.

7. Unplug the power cable from the electrical outlet.

8. Move the jumper from pins 2-3 back to pins 1-2 to enable the password check process. See "System Board Layout” on page 5-2.

Notes: To reinstall the password, the user must enter a password in the

Setup Utility.


Flash (BIOS) Update Procedure

1. Prepare a bootable DOS diskette disk with AFLASH.EXE, MSG.DAT,

RXX-YY.RN and RXX-YY.BIN.

Note:

The AFLASH.EXE and MSG.DAT are flash utility program. The

RXX-YY.RN file has the BIOS checksum information. The RXX-

YY.BIN is BIOS source code binary file and its file size should be

131.072 bytes.

2. Insert the diskette disk and boot up from Drive A:.

Warning: Do not boot up with any memory related driver such as

HIMEM.SYS, EMS.SYS ….

4. Press any key to pass the information screen, execute “LOAD BIOS FILE

TO BUFFER” and key-in BIOS file name (RXX-YY.BIN). Program then automatically loads BIOS file into memory buffer. If the BIOS file does not exist, a warning message will appear on screen.

5. Verify the checksum value is same to the information from RXX-YY.RN

file.

6. Execute “PROGRAM FLASH ROM” from main menu.

Warning: Shutting down the power, or resetting the system (or any interruption) while the AFLASH program is programming BIOS will result in the corruption of system BIOS. This will render the system inoperative. In the event that this happen, the “bad” flash ROM will have to be replaced with a successfully programmed BIOS. Please see “Parts Catalog” on page 7-4 for a programmed BIOS FRU number information.

7. Follow the instruction on screen to complete the programming BIOS.

8. Power off system after the BIOS is been completely updated.

1-16

Changing the BIOS (Flash ROM) Model

Number and Serial Number

1. Prepare a bootable DOS diskette with BCREADER.EXE.

2. Insert the diskette and boot from Drive A:.

Warning: Do not boot with any memory related driver such as

HIMEM.SYS, EMS.SYS ….

3. At the DOS prompt, type

A:>BCREADER/I then press Enter. A warning message indicating BIOS information change appears. Type

Y to continue.

Note: Before you change the model number and the serial number, type

A:>BCREADER/D and press Enter to display the original model number and serial number information (the characters that appear after

String 1:

denote the model number, while those that follow

String 2: denote the serial number).

4. When the screen shows:

A:>MODEL_NUMBER: enter the new model number and press Enter to continue. Take note that you can type a maximum 16 characters (without space) for the model number.

5. When the screen shows:

A:>SERIALNUMBER:

Enter the new serial number and press Enter to continue. Take note that you can type a maximum 16 characters (without space) for the serial number.

6. Type and press Enter to display and verify your input model number and serial number information.

Note: The characters that appear after

String 1:

denote the model number, while those that follow

String 2: denote the serial number.


BIOS Setup Utility

The Setup Utility lets you review and change important information about the computer and its hardware.

Starting the Setup Utility

Follow these steps to start the Setup Utility.

1. Turn on your monitor.

2. Turn on the system unit.

3. When you see the IBM logo and the line message “Press F1 to enter

Setup”, press F1 to enter the Setup Utility. If you have previously set a power-on password, you are prompted to type in the password after you press the F1 key. See the section “Configuring Advanced Options” on page 1-27 for information on setting, changing, or removing the password and “Power-On Password” on page 1-15 for bypassing password.

Note:

You cannot enter the Setup Utility after the power-on self test

(POST).

Figure 1- 1 BIOS Setup Main Menu Display

1-18

Working with the Setup Utility menus

The Setup Utility Main Menu lists options that identify system configuration topics. When you select one of these options, an additional menu appears.

To select and move through Setup Utility options, you must use the keyboard.

To move through menus, press the down or up arrow key on the keyboard until the option you want is highlighted. To select a highlighted menu option, press the Enter key.

To move through menus, use the following keys:

Keys

Down or up arrow key

Left or right arrow key

F1

Esc

Enter

Function

Use these arrow keys to highlight an option on the menu. (Press the Enter key to choose the option.)

Use these arrow keys to make a selection and change an option’s setting. On some menus, you can use these keys to move from one field to another.

Press this key if you want help for a selected menu option.

After viewing or making changes to the settings on a menu, press this key to exit the menu.

Press this key to choose a highlighted option from a menu.

Changing and restoring settings

In Setup Utility menus, the configuration information you can change is enclosed in brackets like these: [ ]. You cannot change information that is not surrounded by brackets.

When you complete your changes or finish viewing information, return to the

Main Menu. From this location, you can exit the Setup Utility and save your changes or exit without saving your changes.

To exit the Setup Utility, follow these steps:

1. From the Main Menu, press the Esc key.

2. The Exit Setup Utility menu appears. If you have made changes in the

Setup Utility, it will contain an option for saving your changes.

•

If you would like to save your changes, press the left arrow key to select the option Yes, then press Enter to save your changes and exit the Setup Utility.


•

If you do not want to save your changes, press the right arrow key to select the option No, then press Enter, to exit the Setup Utility without saving.

Restoring factory settings

When you purchase an Aptiva computer, it is already configured for use. The

Setup Utility stores these original configuration settings, called factory or default settings, so that you can return to the original configuration at any time.

If you have made changes in the Setup Utility and you would like to restore the factory settings, follow these steps:

1. From the Main Menu, highlight the option Load Setup Default Settings then press Enter. A dialog box appears confirming if you want to load the default settings.

2. Use the left arrow key to select Yes, then press Enter.

3. Press Esc to save your changes and exit the Setup Utility.

Viewing System Information

From the Setup Utility Main Menu, select the System Information option to view information about the hardware installed on your computer. You cannot use this screen to change information. The Setup Utility automatically updates this menu when you:

•

Add or change hardware on your computer

•

Make changes to other menus in the Setup Utility and save those changes.

The System Information menu contains information about the processor, memory, drives, and ports installed in your system. It includes information on the video and I/O port addresses. This screen also shows if the mouse is installed.

The option Product Data lists other information about your computer including model number, serial number, and BIOS version and date.

1-20

Changing Disk Drive Configuration

If you install a new diskette, hard disk, or CD-ROM drive, BIOS auto-detects the presence of these devices. Enter the Setup Utility to identify or verify the type of drive installed in the computer.

From the Setup Utility Main Menu, select the System Information to display a screen with a list of the devices installed. The device settings in this screen are not configurable.

If you want to change any drive setting, select Disk Drives from the main menu. The Disk Drives menu appears showing the cylinders, heads, sectors, and size of the hard disk drives installed in your computer.

Diskette drive (A: or B:)

These options display the size and storage capacity of the currently installed diskette drive or drives. Empty drive bays are indicated with a “None” setting.

Your Aptiva computer comes with a diskette drive A:. If you add an additional diskette drive, it will be designated as diskette drive B.

IDE hard disks and CD-ROM drives

These options display the IDE hard disks and CD-ROM drives that either are already installed or can be installed in your computer. You can have a maximum of four IDE drives.

The drives are identified as follows:

•

IDE 1st Channel Master is attached to IDE connector 1 on the system board and set as the master device. This is the hard disk that comes preinstalled with your computer.

•

IDE 1st Channel Slave (if installed) is attached to IDE connector 1 on the system board and set as the slave device.

•

IDE 2nd Channel Master (if installed) is attached to IDE connector 2 on the system board and set as the master device.

•

IDE 2nd Channel Slave (if installed) is attached to IDE connector 2 on the system board and set as the slave device. Normally, a preinstalled CD-

ROM drive is connected here.

If the cylinders, heads, sectors, and size of a particular drive channel appear, it means that a hard disk drive is installed in that channel.


Enhanced IDE Features

Hard disk block mode

This function enhances disk performance depending on the hard disk in use.

BIOS automatically detects if your hard disk supports this feature.

Setting to Auto allows data transfer in blocks (multiple sectors) to increase the data transfer rate. If your system does not boot after setting this parameter to

Auto, change the setting to Disabled. The default setting for this parameter is

Auto.

Advanced PIO mode

Enabling this parameter improves system performance by allowing the use of faster hard drives. If your hard disk does not support this function, set this parameter to Disabled. The default is Auto.

Large hard disk support

This enhance IDE feature works only under DOS and Windows 3.1x

environments. If enabled, it allows you to use a hard disk with a capacity of more than 504MB. This is made possible through the Logical block address

(LBA) mode translation. Other operating systems require this parameter to be set to Disabled.

To prevent data loss, set this parameter to Auto if you are using a hard disk with more than 504MB capacity that was previously configured through the

LBA mode. If you use a hard disk configured through the user-specific cylinder-head-sector (CHS) mode, set this parameter to Disabled.

Hard disk 32-bit access

Setting this parameter to Auto improves system performance by allowing the use of the 32-bit hard disk access. This enhanced IDE feature only works under DOS, Windows 3.x, Windows 95, and Novell NetWare. If your software does not support this function, set this parameter to Disabled. The default setting is Auto.

Changing devices and I/O port configurations

From the Setup Utility Main Menu, select the Devices and I/O Ports option to view or change port configuration settings. The Devices and I/O Ports menu appears. This menu lets you configure serial and parallel ports.

Also included in this menu are items for enabling or disabling the onboard audio chip and the keyboard numeric lock.

1-22

Onboard communication ports

Serial ports

Your computer comes with two 9-pin serial ports. The serial port parameters display the current address for the serial ports in your computer.

Use the serial port parameters to make sure that each serial port has a different address. If you change serial port addresses, you might also need to make changes in the software that uses serial ports. For instructions on changing your software, see the user’s guide or online documentation that came with the software.

Parallel port

Your computer comes with one parallel port. This parameter displays the current address for the parallel port on your system board.

Use this menu to make sure that each parallel port has a different address. If you change parallel port addresses in this menu, you might also need to make changes in the software that uses the parallel port. For instructions on changing your software, see the user’s guide or online information that came with the software.

Operation mode

As long as the parallel port setting is not disabled, this item allows you to choose an operation mode for the parallel port.

You can select either the Standard mode or one of the extended modes

(Bidirectional, EPP, or ECP) for a parallel port operation mode. The extended modes increase the efficiency of your parallel port; however, these modes use recent technology and are only supported by newer hardware (such as some printer models). The available extended modes are:

•

Standard This mode allows for one-way operation at a normal speed.

•

Bidirectional This mode allows for a two-way operation at a normal speed.

•

EPP This mode allows for a bidirectional parallel port operation at a maximum speed.

•

ECP This mode allows the parallel port to operate in a bidirectional mode and at a speed higher than the maximum data transfer rate.


ECP DMA Channel

This item becomes active only if you select ECP as the operation mode. It allows you to select DMA channel 1 or DMA channel 3 depending on the available system resource.

NumLock after boot

This parameter displays whether the NumLock function on the keyboard turns on automatically each time you turn your computer on. You can set this to

Enabled or Disabled. The default is Enabled.

Setting Power Saving Timers

The system power management feature allows you to reduce power consumption. When the Power Management Mode parameter is set to

Enabled, you can configure the different power saving timers to your desired settings. Setting this parameter to Disabled deactivates the power management feature and all the timers.

Monitor power saving timer

This timer allows the monitor to enter suspend mode after the number of minutes that you specified has elapsed. Any keyboard or mouse action, or a video buffer access, returns the monitor to normal operation. Press the left or right arrow key to select your desired setting. Setting this timer to Off deactivates the monitor power saving function. The default setting is 15 minutes.

Set this timer to Off if you want to use the monitor energy saving feature in

Windows 95.

IDE hard disk standby timer

This parameter allows the hard disk to enter standby mode after inactivity of 1 to 15 minutes, depending on your setting. When you access the hard disk again, allow 3 to 5 seconds (depending on the hard disk) for the system to recover and return to normal speed. Set this parameter to Off if your hard disk does not support this function.

System standby timer

This parameter sets the system to a “fast-on” power saving mode. It automatically enters the standby mode after a period of inactivity. Any keyboard or mouse activity, or any enabled monitored activities occurring in the IRQ/DMA channels resume system operation.

Press the left or right arrow key to select your desired setting. Setting this to

Off disables the timer.

1-24

System suspend timer

This timer supports the lowest power saving mode. After the time specified in this timer has elapsed without any system activity, the system enters suspend mode. To resume system operation, you can either press a key or move the mouse.

Press the left or right arrow key to select your desired setting. Setting to Off disables the suspend function.

Changing Plug and Play Configuration

When you install a new Plug and Play adapter card, the system BIOS automatically detects it and configures your computer to use the card. If you install a non-Plug and Play or a non-PCI adapter card, the BIOS does not detect it. Instead, use Windows 95 Device Manager to dedicate ISA Legacy resources for the card.

From the Setup Utility Main Menu, select the Plug and Play option to view or change BIOS configuration policy or clear configuration data when installing adapter cards.

Plug and Play OS

When this parameter is set to Yes, BIOS initializes only Plug and Play boot devices, then the Plug and Play operating system takes care of the other devices. When set to No, BIOS initializes all Plug and Play boot and non-boot devices.

Set this parameter to Yes if you are using the Windows 95 operating system.

Set to No if you run any other operating system. The default setting is Yes.

Reset resource assignments

Set this parameter to Yes to avoid IRQ conflict when installing non-Plug and

Play cards. This clears all resource assignments and allow BIOS to reassign resources to all installed Plug and Play devices the next time the system boots. After clearing the resource data, the parameter resets to the default setting No.

Before you install non-Plug and Play cards, set this parameter to Yes, exit the

Setup Utility and turn off the computer. Then refer to “Memory Map” on page

1-10, “System Input/Output Addresses” on page 1-11, “System Interrupts” on page 1-12, and “DMA Channel Assignments” on page 1-13 to ensure there is no conflict to system resources.


Configuring Startup Options

From the Setup Utility Main Menu, select the Startup Options option to view or change start-up configuration settings. The Startup Options menu appears.

This menu identifies the start-up devices.

System boot drive

This parameter has four options:

•

Drive A Then C In this option, the system BIOS checks drive A first. If there is a diskette in the drive, the system boots from drive A. Otherwise, it boots from drive C. This is the default setting.

•

Drive A only It directs BIOS to boot up the system from drive A.

•

Drive C only It directs BIOS to boot up the system from drive C.

•

Drive C then Drive A In this option, the system BIOS checks drive C first.

If there is no hard disk drive, the system boots from drive A.

•

Boot from CD-ROM When enabled, this parameter prompts BIOS to look first for a bootable CD in the CD-ROM drive. If a bootable CD is present, the system boots from the CD-ROM. Otherwise, it boots from the drive specified in the System Boot drive parameter.

Setting the Date and Time

From the Setup Utility Main Menu, select the Date and Time option to view or change the system clock from the Date and Time menu.

If you want to change the system date, enter the date in the format shown on the screen as in the following example:

Tue Feb 14, 1997

If you change the time, enter the time in 24-hour format (hours, minutes, seconds). For example:

•

12 midnight is 00:00:00

•

12 noon is 12:00:00

•

1 p.m. is 13:00:00

When setting date and time, press the up or down arrow key to highlight a field. Press the left or right arrow key to select settings.

1-26

Configuring Advanced Options

From the Setup Utility Main Menu, select the Advanced Options option to view or change a variety of configuration settings. The Advanced Options menu appears, with the following options:

•

Security Options

•

Cache Options

•

PCI Options

Each of these options opens an additional menu.

Security options

The Security Options menu lets you configure the following parameters:

•

Power On Password

•

Disk Drive Control

Power on password

Select this option to open the Power On Password menu. In this window, you can set up a password to restrict the use of your computer. You can also change or remove the password.

If you set up a power-on password, you must type this password each time your computer is turned on. If you do not type the correct password, you cannot use your computer.

Note:

Make sure that jumper JP4 is set to pins 1-2 (check password). This is the default setting. See “System Board Layout” on page 5-2.

Follow these steps to set a power on password:

1. Highlight the Power On Password parameter and press the left or right arrow key to display the Power On Password window.

2. Type a password consisting of up to seven characters, then press Enter.


3. Retype the password then press Enter.

The Power On Password window disappears. The Power On Password parameter automatically sets to Present.

The next time you turn on the system, you will be prompted to enter your power-on password. If you press F1 during POST to enter the Setup Utility, you must key in the password as well.

Disk drive control

These parameters allow you to write-protect the diskette and hard disk drives.

The settings include:

•

Write protect all sectors It disables the write function all sectors of the diskette or hard disk drive.

•

Write protect boot sector It disables the write function only on the boot sector of the diskette or hard disk drive.

•

Normal It allows the diskette or hard disk drive to function normally.

•

Disabled It disables all diskette or hard disk drive functions.

Cache Options

The Cache Options menu allows you to configure the internal and external caches. Enabling the cache parameters optimize system performance.

Some older applications, however, may not run properly with the caches enabled. Set the parameters to Disabled when you run these applications.

Disabling the caches will degrade system performance.

Internal cache

This parameter enables or disables the internal cache memory.

External cache

This parameter enables or disables the external cache memory.

1-28

Cache scheme

This item indicates the cache scheme when you enable the external cache parameter. It turns grey when the external cache is disabled. The fixed setting is Write Back.

The Write Back cache scheme allows updates in the cache but not in the memory when there is a write instruction. The memory is only updated when there is inconsistency between the cache and the memory.

PCI options

The parameters in the PCI Options menu allow you to set the IRQ assignments for your PCI devices.

PCI IRQ setting

This parameter allows for automatic or manual configuration of PCI devices. If you use Plug and Play devices, you can keep the default setting Auto. The system then automatically configures the Plug and Play devices. If you install non-Plug and Play adapter cards, set this parameter to Manual. This allows you to assign resources to non-Plug and Play cards first.

If you have to configure PCI resources manually, use the up or down arrow key to move between fields and select the IRQ assignments using the left or right arrow key.

PCI slots

These parameters allow you to specify the appropriate PCI devices. You may assign IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, IRQ12, IRQ14, or

IRQ15 if they have not been previously assigned to other devices. Some IRQs are normally assigned to specific system devices. See “System Interrupts” on page 1-12 to make sure that the IRQ that you want to use is free to avoid resource conflicts.

Onboard PCI VGA

This parameter lets you to assign an interrupt for the onboard PCI VGA device.

Bus mastering

When set to Enabled, this option allows for the PCI cycles not to pass through the CPU for faster operation. When set to Disabled, all PCI transactions pass through the CPU.


Loading the Setup default settings

There are times when you will have to load the Setup default settings of your computer. In the following instances, you must load the Setup defaults:

• when you replace the system battery

• when you customize your system configuration settings, and some resource assignments conflict, causing the computer to hang.

At certain times, you have to load the default settings to optimize system performance.

1-30

System Memory

The system board support 72-Pin, 60 nS, tin-lead, fast page or EDO, 32-bit

Single Inline Memory Module, (SIMM).

Specifications

Dimension:

•

System unit:

−

Width: 190 mm (7.48 in.)

−

Depth: 466 mm (18.35 in.)

−

Height: 442 mm (16.61 in.)

•

14” Monitor (13.1” viewable image size):

−

Width: 352 mm

−

Depth: 378 mm

−

Height: 356 mm with tilt/swivel stand

•


−

Width: 376 mm

−

Depth: 385 mm

−

Height: 367 mm with tilt/swivel stand

Weight:

•

System unit:

−

11.5 kg (25.35 lb)

•


−

11 kg (24.25 lb)

•


−

16 kg (35.27 lb)

Environment:

•

Temperature for system unit:

−

Power on: 10

°

to 35

°

C (50

°

to 95

°

F)

−

Power off: -10

°

to 60

°

C (14

°

to 140

°

F)

•

Temperature for monitor :

−

Power on: 10

°

to 40

°

C (50

°

to 104

°

F)

−

Power off: -40

°

to 60

°

C (-40

°

to 140

°

F)

•

Humidity for system unit:


−

Power on: 20% to 80%

−

Power off: 20% to 80%

•

Humidity for monitor :

−

Power on: 20% to 90%

−

Power off: 10% to 95%

Power consumption:

•

System unit:

−

Maximum: 200 Watts

•

Monitors :

−

Maximum: 90 Watts

Electrical input:

•

Input voltage for system unit (Sine-wave input is required) :

−

Low Range: 90 Vac to 132 Vac

−

High Range: 180 Vac to 264 Vac

•

Input voltage for monitor (Sine-wave input is required) :

−

90 Vac to 264 Vac

1-32

Operating Requirements

All machines require two power input: one on the system unit and one on the display.

The system units come with a voltage selector switch, allowing selection of voltage of either 110Vac or 220Vac. This switch must be in the 220 Vac position when the machine is plugged into a 220 Vac electrical outlet.

If the display was shipped with the model, its required power supply input is voltage auto-sensing type which doesn’t need to set any switch.

When the system unit is powered off for 10 seconds or more and then powered on, the power supply generates a "power good" signal that resets the system logic.

A Note About Energy Saver Monitors

•

Monitors rated as "Energy Saver" models use less than 15 watts when operating in the energy-saving mode or when the system unit is powered off.

•

To extend monitor life, the monitor should be powered off at the end of each day.

Special Tools

The following special tools are required to service this system:

•

Wrap plug, P/N 72X8546


1-34

Check Procedures

Check Procedures Start ....................................................................2-2

Index of Symptoms, Messages, Error Codes, or Beeps....................2-7

Factory-Installed Drive Devices.......................................................2-24

CD-ROM Drive ................................................................................2-26

Memory ...........................................................................................2-28

Keyboard .........................................................................................2-29

Mouse..............................................................................................2-30

Power Supply ..................................................................................2-32

Device Presence by Diagnostics Program Test ..............................2-35

Diagnostics for Factory-Installed Riser Card, or Audio-I/O Card Not

Supported by Diagnostics Program.................................................2-37

Diagnostics for Factory-Installed Fax/Modem Card ........................2-42

Monitor ............................................................................................2-43

Undetermined Problem....................................................................2-45




2-1

Check Procedures Start

This is the entry point for all check procedures. The check procedures use failure symptoms, POST error codes, or beeps to help determine the failing field replaceable unit (FRU). Follow the suggested check procedures or use the Diagnostics Diskette to determine the problem

FRU.

Important: Do not replace an FRU unless you can determine the error is not caused by software, loose-contact, or dirt on component surface. Also, any change of the FRU should be verified by a complete test (“Diagnostics \ All Test” in

PC-Doctor diagnostic program).

The diagnostics program comes on one diskette supplied with this book. Use only this diskette for 2136 Service Level A (SL-A) IBM

Aptiva Personal Computers.

Note:

The Diagnostics Diskette is not a bootable diskette. See

“Creating a Boot Diskette With Drivers” in “Diagnostic Aids” on page 3-5 for detail information about making a bootable

Diagnostics Diskette.

The diagnostics program is intended to test only IBM products. Non-

IBM products, prototype cards, or modified options can give false errors and invalid system responses.

All voltages in the check procedures are positive unless otherwise shown. Use frame ground for all voltage checks unless otherwise specified.

Note:

If the check procedures instruct you to replace a FRU and the error message remains the same, an option adapter card might be causing the failure. Remove all option adapter cards, one at a time, until the error changes or the problem is no longer apparent. Replace the last option adapter card removed.

The hard disk drive contains pre-loaded software. Refer to "Software

Installation Procedure" on page 4-34 to reinstall the original software.

Be sure to reload the software on the primary hard disk drive (drive C) when replacing it.

Note:

The drives in the system you are servicing might have been re- arranged, or the drive startup sequence, changed. Be extremely careful during write operations, such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive. Ask the customer to back up

any additional software from the hard disk drive before you take any action.

2-2

How to Diagnose Combined FRUs

: If an adapter or device consists of more than one FRU, any of the FRUs might cause an error code.

Before replacing the device or adapter, remove the FRUs, one by one, to see if the symptoms change.

If you have been directed here from another check procedure and were instructed to replace the system board, and that does not correct the problem, reinstall the original system board and go through

"START" again.

A POST error code and message can occur when system is poweredon until the after of IBM logo shown on screen and one beep issued.

Please go to "Index of Symptoms, Messages, Error Codes, or Beeps" on page 2-7 for additional help.

If you want to print a copy of a Setup Utility screen on an attached printer, press Print Screen while the screen is displayed.

How to Use Error Messages

: Use the messages, error codes, and beep combinations that occur to diagnose failures. If more than one failure occurs, diagnose the first failure first. The cause of the first failure can result in false messages, error codes, or beeps. If you did not receive any messages, error codes, or beeps, see if the symptom is listed in "Index of Symptoms, Messages, Error Codes, or Beeps" on page 2-7.

Attention: When you have deemed it necessary to replace a FRU, and have then done so, you must then run a total system check to ensure that no other activity has been affected by the change. This System Check can be made through

PC-Doctor (Diagnostics \ All Test).

PLEASE READ THE FOLLOWING

Human Error is a cause for concern when applied to check procedures. It exists in every first time set of analysis procedures. It is therefore essential for effective and time-efficient servicing that each stage of every procedure is verified. (For example:

When a symptom is found, or when a symptom appears to have been cured; the preceding steps should be repeated for accuracy of analysis).

Check Procedures 2-3

001 - START

To begin this check, note the following:

−

To disable or reset the power-on password, see "Power-On

Password” on page 1-15.

−

Disconnect all external cables and devices including speakers and microphone from the system unit, except for the keyboard, mouse, and monitor.

−

Power-off the system unit whenever the machine is to be removed or replaced FRUs.

−

Remove all adapter cards from the riser card, except for the factory-installed Audio-I/O card or modem adapter card and any other IBM Aptiva factory-installed adapter cards.

−

Disconnect any drives except:

•

3.5-in. diskette drive

•

Hard disk drive (some machines can have up to 4 hard disk drives installed.)

•

IBM Aptiva factory-installed devices (such as a CD-ROM drive).

−

Ensure all power cords and cables are connected properly.

−

Ensure the monitor brightness and contrast controls are not turned down.

−

Power-on the system unit.

Note:

Some monitors have a detachable system I/O signal cable between the monitor and the system unit. In either case, check the power cord or cable before replacing the unit. See

"Monitor Port Signals" on page 5-17 for pin identification.

High voltage Northern and Southern Hemisphere monitors might come with a voltage selector (110 V-220 V) switch.

−

Ensure correct monitor refresh rate. See "Refresh Rates and

Monitor Frequencies” on page 1-14.

−

Note any symptoms, messages, error codes, or beeps.

−

Make sure there are no diskette or CD in the drives.

2-4

002 - DOES THE SYSTEM COMPLETE POST WITH ONE SHORT

BEEP AND DOES AN IBM LOGO SCREEN APPEAR? (YES,

READ AHEAD. NO, GO TO STEP 004.)

−

Insert the system Bootable Diagnostics Diskette in the diskette drive. (See “Creating a Boot Disk With Drivers” in “Diagnostic Aids” on page 3-5 for detail information about making a Bootable

Diagnostics Diskette.)

003 - DOES THE SYSTEM LOAD THE DIAGNOSTIC PROGRAM

FROM THE DISKETTE DRIVE WHEN POWERED OFF AND

THEN ON? (YES, READ AHEAD. NO, GO TO STEP 004.)

−

Select Utility on the menu.

−

Select Tech Support Form on the menu, press F5 to execute, then generate a hardware configuration report.

−

Compare the system configuration list with the actual devices installed in the system unit.

Note: If necessary, remove the cover and visually compare the devices installed in the system unit to those shown in the hardware configuration report.

−

Go to step 006

004 - DO ANY MESSAGES, ERROR CODES, OR SYMPTOMS

APPEAR? (YES, READ AHEAD. NO, GO TO STEP 005)

−

Go to "Index of Symptoms, Messages, Error Codes, or Beeps" on page 2-7.

005 -

−

If the keyboard responds incorrectly, go to "Keyboard" on page 2-29.

−

If the monitor shows problems, such as jittering, shifting, or being out of focus, go to "Monitor" on page 2-43 and run the Diagnostics tests.

006 - DOES THE HARDWARE CONFIGURATION REPORT

CORRECTLY IDENTIFY THE DEVICES INSTALLED IN THE

SYSTEM UNIT? (YES, READ AHEAD. NO, GO TO STEP

007.)

−

Select Diagnostics from the menu.

−

Select All Tests from the menu.

−

Go to step 008


007 -

The Hardware Configuration Report shows only those devices supported by the Diagnostics Diskette and only factory-installed devices for the model you are servicing.

If a device is missing from the list and is not factory installed, refer to the service manual provided for that device. (Refer to the Appendix B,

"Model/Monitor Configurations and FRU Part Numbers" to determine the factory-installed devices in the model you are servicing.)

If a factory-installed drive device or adapter card is not listed in the

Hardware Configuration Report, go to "Diagnostics for Factory-

Installed Riser Card, or Audio-I/O Card Not Supported by Diagnostics

Program" on page 2-37.

008 - DOES THE DIAGNOSTICS\ALL TEST FINISH WITHOUT ERROR

CODES? (YES, READ AHEAD. NO, GO TO STEP 009.)

−

If the DIAGNOSTICS\ALL TEST did not detect a failure. If the system still displays a failure:

•

Check all adapter card jumper settings.

•

Check all adapter card switch settings.

•

Check all adapter card cables and connectors for proper installation.

•

Make sure all of the above are set correctly and show the correct voltages and continuity. Replace any defective cables or adapter cards. See "Power Supply" on page 2-32,

"System Board Layout” on page 5-2.

−

Run the DIAGNOSTICS\ALL TEST again.

−

If an error or other symptom is displayed, go to "Index of

Symptoms, Messages, Error Codes, or Beeps" on page 2-7.

−

If no error can be detected or the symptom is intermittent, go to

"Undetermined Problem" on page 2-45.

−

End

009 -

−

If the last test stops and you cannot continue, first make sure all switches, power connectors, cables, and jumpers are set correctly and show the correct voltages and continuity.

−

Make note of any messages, error codes, beeps, or new symptoms. Go to "Index of Symptoms, Messages, Error Codes, or

Beeps" on page 2-7.

2-6

Index of Symptoms, Messages, Error Codes, or Beeps

Table 2-1 lists failure symptoms and possible causes. The most likely cause is listed first. Make sure you complete all items in the cause or

"Action/FRU" column. When servicing a system, always begin with

"Start". This index can also be used to help you decide which FRUs to have available when servicing a system.

If you are unable to correct the problem using this index, go to

"Undetermined Problem".

Notes:

1. If an error message and incorrect audio response occur, diagnose the error message first.

2. If you cannot run the Diagnostics tests but did receive a POST error code, diagnose the POST error message.

3. If you did not receive any error message, look for a description of your error symptoms in the first part of this index.

4. Check all power supply voltages, switch, and jumper settings before you replace the system board. Also check the power supply voltages if you have a system no-power condition. (See "Power

Supply", "System Board Layout"

If you are unable to correct the problem using this index, go to

"Undetermined Problem".


Table 2- 1 BIOS Error Codes, Messages, and Beeps List

BIOS Error Codes,

Messages, beeps

Action/FRU

Note:

To diagnose a problem, first find the symptom, message, error code, or beeps in left column. If directed to a check procedure, replace the

FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause.

POST Error Codes and Messages

010

Memory Error at

XXXX:XXXX:XXXX

Plug memory module in SIMM socket properly and reboot system.

Memory module. See the “Step 005” of

“Memory” on page 2-28 to replace memory module.

System board

011

64KB System

Management Memory

Bad

012

System Management

Memory Not Exist

Enter BIOS Setup, then reboot system.



System board




System board

020

Keyboard Interface Error

Plug keyboard connector properly and reboot system.

Keyboard

System board

021

Keyboard Error or

Keyboard Not

Connected

Ensure keyboard and mouse are connected in their own connectors without mix-up.

Plug keyboard connector properly and reboot system.

Keyboard

System board

2-8



Messages, beeps

Action/FRU

030

Pointing Device Error

Ensure keyboard and mouse are connected in their own connectors without mix-up.

Plug mouse connector properly and reboot system.

031

Pointing Device

Interface Error

Replace PS/2 mouse

System board

Ensure keyboard and mouse are connected in their connectors without mix-up.

Replace PS/2 mouse

System board

040

Diskette Drive Controller

Error

Ensure the diskette drive configuration setting in BIOS Setup is correct.

Diskette drive cable/connection.

Diskette drive.

System board.

041

Diskette Drive A Error

043

Diskette Drive B Error

045

CPU Clock Mismatch

047

Diskette Drive(s)

Disabled

Ensure the diskette drive A configuration setting in BIOS Setup is correct.

Diskette drive power.


Diskette drive A

Ensure the diskette drive A configuration setting in BIOS Setup is correct.

Diskette drive power.


Diskette drive B


Ensure the CPU frequency jumpers

(JP15,17 and JP8 ) are set correctly. See

“System Board Layout” on page 5-2.

Ensure the diskette drive is not set to

[Disabled] in the Security Options of

BIOS Setup.




Messages, beeps

Action/FRU

048

Diskette Write Protected


[Write protect] in the Security Options of BIOS Setup.

050

IDE Drive 0 Error

Ensure the hard disk 0 is set to [AUTO] in the Disk Drives of BIOS Setup.

Check hard disk jumper. See “Hard Disk

Drive Jumper Settings” on page 5-11.

Hard disk drive power.

051

IDE Drive 1 Error

Hard disk cable/connection.

Hard disk






052

IDE Drive 2 Error

Hard disk






Hard disk

053

IE Drive 3 Error






Hard disk

2-10



Messages, beeps

070

Real Time Clock Error

Action/FRU

054

IDE Drive(s) Disabled

055

Hard Disk Drive(s) Write

Protected

Ensure the hard disk drive is not set to

[Disabled] in the Security Options of

BIOS Setup.

Ensure the hard disk drive is not set to

[Write protected] in the Security

Options of BIOS Setup.



056

IDE Drive 0 Auto

Detection Failed

Hard disk.



057

IDE Drive 1 Auto

Detection Failed

058

IDE Drive 2 Auto

Detection Failed


Hard disk



Hard disk




Hard disk

059

IDE Drive 3 Auto

Detection Failed




Hard disk


RTC battery. See “RTC Lithium Battery” on page 4-28.

System board




Messages, beeps

071

CMOS Battery Bad

072

CMOS Checksum Error

080

PCI Device Error

081

System Resource

Conflict

082

IRQ Setting Error

083

Expansion ROM

Allocation Fail

180

Onboard Serial Port 1

IRQ Conflict(s)

181


IRQ Conflict(s)

Action/FRU


RTC battery. See ““RTC Lithium Battery” on page 4-28.

System board

Enter BIOS Setup to execute Load Setup

Default Settings, then reboot system

RTC battery. See ““RTC Lithium Battery” on page 4-28.

System board

Remove the non-factory-installed adapter card and reboot system.

PCI card
















2-12



Messages, beeps

182

Onboard Parallel Port

IRQ Conflict(s)

183

Onboard Diskette Drive

IRQ Conflict(s)

Action/FRU







184

Onboard Pointing

Device IRQ Conflict(s)

185

Onboard IDE Channel 2

IRQ Conflict(s)

186

Onboard ECP Parallel

Port DMA Conflict(s)

187


DMA Conflict(s)

188


I/O Address Conflict(s)

189

Onboard IDE Channel 2























Messages, beeps

190



191



Action/FRU







192



193


Conflict(s)

194


Conflict(s)

195


Conflict(s)













246

Equipment Configuration

Error

Ensure the equipment(diskette drive, hard disk drive, keyboard, mouse, etc.

) are connected properly and are set correctly in BIOS Setup.

System board

2-14



Messages, beeps

Action/FRU

BIOS Runtime Error Code and Error Message

101

RAM Parity Error

102

I/O Parity Error

103

Press <Esc> to turn off

NMI or other key to reboot

104

Insert system diskette and press <Enter> to reboot



Plug memory module in SIMM socket properly and reboot system.

Memory module

System board

ISA adapter card

Riser card

System board


Default Settings, then reboot system.


Ensure the “System boot drive” in the

Startup Options of BIOS setup is not set to [Drive A only].

Insert system diskette into diskette drive and reboot system.

Ensure the diskette drive configuration setting in BIOS Setup is correct.

HDD power.

Diskette drive.

System board.

One long beep then two short beeps

Beeps

Power off then on the system.

System board


Table 2- 2 Error Symptoms List

Error Symptoms Action/FRU

Note:

To diagnose a problem, first find the symptom, message, error code, or beeps in left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause.

CPU

Note:

CPU fan should be operative normally and CPU clock setting should be exactly set to matched its speed requirement before the any diagnose of CPU problems.

Processor fan does not run when the power supply fan runs.

With power-on, check the processor fan connector FN1. See “System

Board Layout” on page 5-2.

Processor fan

System board

An error was detected during the CPU Test.

Processor

System board

System

Note:

Ensure memory modules are installed in pair before the any diagnose of system problems.

Memory test failed.

"Memory" on page 2-28.

System board

“SIMM Configuration “ on page 5-16.

"Memory" on page 2-28.

Incorrect memory size shown or repeated during POST.

Machine works but fails to enter power saving mode when the Standby

Mode or Suspend Mode is set to [Enabled] in

BIOS Setup.

System hangs before system boot.

System board.

“Index of Symptoms, Messages, Error

Codes, or Beeps” on page 2-7.


2-16


Error Symptoms

System hangs after system boot.

Blinking cursor only, and machine not working normally.

Action/FRU

Execute the Diagnostic/All Test in PC-DR diagnostic program and set its configuration at “Halt on Error” to see what its potential problem cause might be.


"Factory-Installed Drive Devices" on page 2-24.

Diskette/hard disk drive connection/cables

Diskette/hard disk drives

System board

3.5-in. diskette drive does not work.

Diskette Drive

Note:

Ensure diskette drive configuration is set correctly in BIOS

Setup and its read/write head is clean before the any diagnose of diskette problems.

Diskette drive power

Diskette drive connection/cable

Diskette drive

System board

Diskette drive read or write error.


[Write protect] in the Security

Options of BIOS Setup.

Diskette

Diskette drive cable

Diskette drive

System board

Diskette drive read/write test error.

Diskette


Diskette drive

System board



Error Symptoms

Diskette drive indicator

LED keeps on lighting for more than 2 minutes when diskette is accessed.

Diskette drive indicator

LED light fails to appear, and the drive is unable to be accessed for more than 2 minutes.

Unknown Media Drive (X).

Diskette Drive Test error.

Media/drive mismatch.

Action/FRU

Diskette


Diskette drive

System board

Diskette

Diskette drive power


Diskette drive

System board

Diskette

Diskette drive

System board


Hard Disk Drive

Note:

Ensure hard disk drive configuration is set correctly in BIOS

Setup, cable/jumper are set correctly before the any diagnose of hard disk drive problems.

Hard drives failed.

Hard disk drive test error.

Hard disk drive format error.

Hard disk drive write error.

Hard disk drive

Hard disk drive cable

System board

Hard disk drive cable

Hard disk drive

System board

Hard disk drive

2-18


Error Symptoms

Hard disk or power-on indicator LED does not light. The machine functions normally otherwise.

Action/FRU

Check hard disk LED connector

(CN20) voltages: (See “System

Board Layout” on page 5-2.)

CN20 Hard Disk Idle/Accessing pin-1 pin-2

+5 Vdc / +5 Vdc

+5 Vdc / 0 Vdc pin-3 pin-4

+5 Vdc / 0 Vdc

+5 Vdc / +5 Vdc

HDD LED cable

CD-ROM Drive

Note:

Ensure CD-ROM drive configuration is set correctly in BIOS

Setup, cable/jumper are set correctly and its laser beam is clean before the any diagnosis of CD-ROM drive problems.

CD-ROM drive LED came flashing and stayed on more than 30 seconds before shutting off.

Software asks to install disc.

Software displays a

Reading CD error.

CD may have dirt or foreign material on it, check with a known good disc.

CD is not inserted properly.

CD is damaged.

CD-ROM drive LED does not flash if a disc is loaded while system is powered on and CD-

ROM drive power connector has the correct voltage.

CD-ROM drive LED does not come on but CD-

ROM drive works normally.

CD-ROM drive

CD-ROM drive



Error Symptoms

CD-ROM drive does not load when system is powered on, CD-ROM

LED lights off, and the eject button is pressed and held.

CD-ROM drive does not eject when system is powered on, CD-ROM

LED lights off, and the eject button is pressed and held.

CD-ROM drive does not read data files and no error codes or messages are displayed.

Cannot read from Drive

E. Retry loading CD

message is displayed with disc loaded in CD-

ROM drive.

CD-ROM drive does not play an audio disc. But system function works properly and CD-ROM drive reads data files.

Action/FRU

CD-ROM drive power.

"CD-ROM Drive" on page 2-26.

CD-ROM drive

“CD-ROM Emergency-exit Option” on page 5-16, 5-17.

CD-ROM drive power.

"CD-ROM Drive" on page 2-26.

CD-ROM drive

CD may have dirt or foreign material on it, check with a known good disc.

CD-ROM drive.

Audio cable on CD-ROM drive is not connected to system board properly if music can be heard through headphones.

Speaker power/connection/cable.

Audio-I/O card connection/cable.

CD-ROM drive.

Real-Time Clock

Real-time clock is inaccurate.

Ensure the information in the Date and

Time of BIOS Setup are correct.

RTC battery. See “RTC Lithium

Battery” on page 4-28.

System board

2-20


Error Symptoms

Audio software program invoked but no sound comes out of speakers.

Action/FRU

Audio

"Diagnostics for Factory-Installed Riser

Card, or Audio-I/O Card Not

Supported by Diagnostics Program " on page 2-37.

Speaker power/connection/cable.


System board

Modem function does not receive data files.

Modem function has no sound output. (Data files are received normally; voice from modem cannot be produced, but system sound feature works normally.)

Modem

" Diagnostics for Factory-Installed

Fax/Modem Card " on page 2-42.

" Diagnostics for Factory-Installed

Fax/Modem Card " on page 2-42.

"Diagnostics for Factory-Installed Riser

Card, or Audio-I/O Card Not

Supported by Diagnostics Program " on page 2-37.

Audio-I/O card

Video

Video memory test error.

System board

Video adapter failed.

System board

Display problem:

- Incorrect colors

- No high intensity

- Missing, broken, or incorrect characters

- Blank monitor(dark)

- Blank monitor(bright)

- Distorted image

- Unreadable monitor

- Other monitor problems

Monitor

Monitor signal connection/cable.

Monitor

System board



Error Symptoms

Display changing colors.

Action/FRU

Monitor signal connection/cable

Monitor

System board

Display problem not listed above (including blank or illegible monitor).

"Monitor" on page 2-42.

System board

Parallel/Serial Ports

Note:

Execute “Load BIOS Default Settings” in BIOS Setup to confirm parallel/serial ports’ presence before the any diagnose of parallel/serial ports drive problems.

Serial or parallel port loop-back test failed.

Loop-back.

System board.

Parallel port or serial port failure.

Printing failed.

Printer problems.

Game port does not respond at all or does not work correctly.

Test using a loop-back while running diagnostics program

System board

Refer to the service manual for the printer.

Printer

Printer cable

System board

Refer to the service manual for the printer.

Joystick

Connected a joystick to game port and execute “Interactive Test/Joystick” test in diagnostic program.


System board.

2-22


Error Symptoms

Some or all keys on keyboard do not work.

Action/FRU

Diagnostics programs cannot be executed.

Diagnostic Program

Reboot the system from the bootable

Diagnostic diskette.

Diagnostic diskette

Memory module

System board

Missing diagnostic files(s).

Diagnostic diskette.

Keyboard

“Keyboard “on page 2-29.

System unit does not turn off with power switch.

(System unit must be unplugged from electrical outlet to completely turn off.)

Power Supply

JP20 should be set to “Software shutdown enabled”. See “System


"Power Supply" on page 2-32.

Power switch cable assembly

System board

Software shutdown feature is disappeared but power supply can be controlled by power switch.

No system power, or fan is not running.

Any other problem.

JP20 should be set to “Software shutdown enabled”.. See “System


System board.

"Power Supply" on page 2-32.

Power switch assembly.

Power supply.

System board.

Other Problems



Factory-Installed Drive Devices

Use this check procedure to test any factory-installed drives.

Attention: The customer may have customized settings in the Setup

Utility (other than default settings) on the computer you are servicing. Running the Setup Utility might alter those settings.

Note the current settings and verify that the customer settings are in place when service is complete.

Note: If you cannot access the hard disk drive or load a diskette from drive A or load a CD from the CD-ROM drive, make sure the Setup Utility has the startup sequence set with Diskette,

CD-ROM, and Hard Disk enabled.

001 - START

−

Insert the Bootable Diagnostics Diskette into the diskette drive.

−

Power-off the system unit.

−

Power-on the system unit, and check for the following responses:

1. One short beep after POST completed.

2. Diagnostic program main menu screen

−

Refer to "Device Presence by Diagnostics Program Test" on page

2-35 to check Hardware Configuration.

002 - IF THE NUMBER OF DISKETTE DRIVES INSTALLED IS NOT

CORRECT:

1. Check the installation of the drive ribbon cable to the system board.

2. Check the voltages to the diskette drive with the power on (see

“Power Supply” on page 2-32).

3. Try to correct the drive setting in the Disk Drives of the BIOS

Setup.

4. Run the "Device Presence by Diagnostics Program Test" on page

2-35.

5. If you can correct the Installed Devices list, but cannot complete the Diagnostics test for that device, replace FRUs, in the following order, until the problem goes away:

6. Diskette drive cable (if continuity check fails)

7. Diskette drive

8. System board

2-24

003 - IF THE NUMBER OF HARD DISK DRIVES, OR CD-ROM IS

NOT CORRECT:

1. Check the installation of the drive ribbon cable to the system board.

Be sure that Hard Disk Drive 1 and Hard Disk Drive 2 in the Setup

Utility are connected to the primary hard disk drive connector CN11 on the system board. (see “System Board Layout” on page 5-2)

2. Check the hard disk drive jumper settings (see "Hard Disk Drive

Jumper Settings" on page 5-11).

3. Check the voltages to the disk drive power connectors with the power on (see “Power Supply” on page 2-32).

4. Try to correct the drive setting in the Disk Drives of the BIOS Setup.

5. Run the "Device Presence by Diagnostics Program Test" on page

2-35. for hard disk drives and CD-ROM drive.

6. Restart the system and check the BIOS Setup.

7. In the BIOS Setup, check that the correct drive size is set for the flagged drive shown in the Installed Devices list.

•

If any drive is flagged as Not Installed, check the signal and power cable for that drive.

•

If the first drive is flagged as Not Installed, replace the primary drive.

•

If all drives are flagged as Not Installed, replace the primary drive.

•

If any drive (other than the first drive) is flagged as Not

Installed, replace that drive.

If the problem remains, check the continuity on the drive cable and replace the cable if necessary. If that does not fix the problem, replace the system board.

8. If an upgrade processor is installed, make sure that the processor speed shown is correct.

Note:

The CD-ROM must be the last device installed and jumpers set correctly to be listed in the BIOS Setup. See "Hard Disk

Drive Jumper Settings" on page 5-11 for factory-installed drive device jumper settings and "CD-ROM Drive Jumper Settings" on page 5-13. Also ensure the CD-ROM cable is installed in connector CN2 on the system board.

For machine type 2136 models that come with an internal

CD-ROM drive. Ensure that its jumper is set as slave.


CD-ROM Drive

Note: The CD-ROM indicator on the front panel lights up while data is being read from the disc; flashes during seek operation.

001 - START

−

Insert the bootable Diagnostic diskette (with CD-ROM drive driver installed) into the diskette drive.

−

Ensure there is no CD in the CD-ROM drive.

−

Select Interactive Tests menu.

−

Select and execute CD-ROM Test.

002 - DO YOU SEE A MESSAGE “NO CD-ROM DRIVE OR

MSCDEX DEVICE DRIVER INSTALLED.”? (YES, READ

AHEAD. NO, GO TO 004 )

−

Exit the diagnostic program and power off the system.

−

Check and ensure CD-ROM drive power, audio and data cables are not damaged and are connected properly.

−

Check and ensure CD-ROM drive driver if load correctly.

003 - HAS THE SAME MESSAGE OCCURED MORE THAN ONCE?

(YES, GO TO STEP 009. NO, GO TO STEP 001)

004 - DO THE TEST OF OPEN/CLOSE TRAY BY DIAGNOSTIC

PROGRAM AND BY DEPRESSING CD-ROM DRIVE BUTTON

WORK? (YES, READ AHEAD. NO, GO TO STEP 007.)

−

Load a data CD into the CD-ROM drive and try to read its content by typing DIR in DOS prompt.

005 - DOES THE CD DISC CAN BE READ? (YES, GO TO STEP

008. NO, READ AHEAD.)

−

Try with a know-good CD and try to read it again.

007 - DOES THE CD STILL CANNOT BE READ? (YES, READ

AHEAD. NO, GO TO STEP 009.)

−

Replace system board

−

End

2-26

008 -

−

Replace CD-ROM drive.

−

Go to 001.

009 -

−

CD-ROM drive is functioned normally.

−

End


Memory

001 - START

−


−

Insert the a Bootable Diagnostics Diskette into the diskette drive.

−

Ensure all SIMMs are seated correctly.

−


−

Note any messages, error codes, or symptoms.

002 - DO YOU RECEIVE POST MEMORY ERROR MESSAGE?

(YES, READ AHEAD. NO, GO TO STEP 003)

−

Enter BIOS Setup then reboot system.

003 - DOES THE POST ERROR MESSAGE STILL REMAIN? (YES,

GO TO STEP 005. NO, READ AHEAD. )

−

Follow the screen instructions to run the Memory tests.

−

If you cannot run the memory test or the test does not find a problem, use the following procedure to find the failure.

Replace each SIMM, one at a time, with a known, correctly-working

SIMM of the same size and type. If the problem goes away, the last

SIMM replaced is defective. If all SIMMs, on the system board, have been replaced and the problem remains, replace the system board.

004 - DOES THE MEMORY TESTS COMPLETE WITHOUT AN

ERROR? (YES, READ AHEAD. NO, GO TO STEP 005.)

−

The system memory is now functioning correctly. If you suspect an intermittent problem, run the Memory test multiple times.

−

End

005 -

−

Replace each SIMM, one at a time, with a known, correctlyworking, SIMM of the same size and type.

−

If the problem goes away, the last SIMM replaced is defective. If all SIMMs on the system board, have been replaced and the problem remains, replace the system board.

−

Go to 001.

2-28

Keyboard

001 - START

−

Power-off the system unit and ensure the keyboard plug is connected properly.

002 -

−


−

Insert the Diagnostic diskette into the diskette drive.

−

Select Interactive Tests menu, then execute Keyboard test.

003 - DOES THE KEYBOARD FUNCTION CORRECTLY? (YES,


−

Keyboard has no problem.

−

End

004 - ARE THERE ANY BROKEN PINS IN THE KEYBOARD

PLUG?(YES, READ AHEAD . NO, GO TO STEP 005)

−

Replace Keyboard.

−

End

005 - HAS THE SAME ERROR SYMPTOM OCCURED MORE THAN

ONCE? (YES, READ AHEAD. NO, GO TO STEP 002)

−

Replace Keyboard.

006 - DOES THE ERROR SYMPTOM STILL REMAIN? (YES, READ


−

Replace system board.

−

End.

007 -

−

End.


Mouse

Note: A sticking keybutton can cause the mouse to operate incorrectly. If you suspect this, go to "Keyboard" on page 2-29.

001 - START

−

Make sure the mouse ball turns freely.

−

Make sure the mouse plug connects properly.

002 -

−


−

Insert the Mouse Driver and Diagnostic diskette into the floppy drive.

−


−

Select Interactive Test menu, then execute Mouse test.

003 - DO YOU SEE THE MOUSE CURSOR IN THE DIAGNOSTIC

PROGRAM? (YES, READ AHEAD. NO, GO TO STEP 011)

−

Test right (left) button and check if right (left) button works.

004 - DOES THE MOUSE BUTTON WORK? (YES, READ AHEAD.

NO, GO TO STEP 007)

−

Test mouse cursor movement.

005 - DOES THE MOUSE MOVE SMOOTHLY AND KEEP X AND Y

COORDINATES CHANGED? (YES, READ AHEAD. NO, GO

TO STEP 006)

−

Mouse has no problem.

−

End.

006 -

−


−

Open mouse bottom cover and clean track ball.

−

Go to step 002.

007 -

−


−

Check mouse plug.

2-30

008 - ARE THERE ANY BROKEN PINS IN THE MOUSE PLUG?


−

Replace mouse.

009 - DO THE ERROR SYMPTOMS STILL REMAIN? (YES, READ

AHEAD NO, GO TO STEP 005)

−

Replace main board.

−

End

010 - HAS THE SAME ERROR SYMPTOM OCCURED MORE THAN

ONCE? (YES, READ AHEAD. NO, GO TO STEP 011.)

−

Replace mouse.

−

End.

011 -

−

Exit diagnostic program.

−

Ensure mouse driver is properly installed.

−

Go to step 002.


Power Supply

001 - START

−


−

Check the power cord for continuity. Replace if necessary.

−

Check for the correct line voltage from the power outlet, and verify that the voltage selector switch (if present) is set for the correct voltage.

−


002 - DOES THE POWER SUPPLY FAN RUN? (YES, GO TO STEP

003. NO, GO TO STEP 004)

003 - DOES THE SYSTEM UNIT FAIL TO SHUT OFF WHEN THE

ON/OFF SWITCH IS PRESSED? (YES, READ AHEAD. NO,

GO TO STEP 005)

−

You might have a damaged on/off switch cable assembly.

−

Disconnect the on/off switch cable assembly connector from the power supply connector and take an ohm reading.

−

Go to step 007

004 -

−

Disconnect the power cord from the back of the system unit.

−

Disconnect all power and switch cable connectors from the system board and the power supply.

−

Disconnect the power connectors to all drives.

−

Make a connection (jumper) between the black and white wires of the auxiliary power control cable as shown in the following figures.

−

Connect any one of the power connector to system board or drive as power load for driving up power supply.

−

Reconnect the power cord.

2-32

Figure 2- 1 Auxiliary power control cable

005 - DOES THE POWER SUPPLY FAN RUN? (YES, READ

AHEAD. NO, GO TO STEP 009)

−

With the system powered on and the power supply fan running, check the voltages at the power supply connectors for the system board and all drive connectors, as shown in the following figures.

Figure 2- 2 . System Board Power Supply Connectors (Bottom View)

Figure 2- 3 Hard Drive or CD-ROM End of Power Cable

Figure 2- 4 3.5-In. Diskette Drive End of Power Cable


006 - ARE THE VOLTAGES CORRECT AND DOES THE FAN RUN?


−

The power supply is working normally.

−

If you suspect the on/off switch cable assembly, see Step 003.

−

If the fan continues to run when all connectors are plugged back in, go to "Undetermined Problem".

−

If the fan stops running when a drive connector is plugged back in, go to "Factory-Installed Drive Devices".

007 - DO YOU HAVE AN OHM READING WHEN THE SWITCH IS

PRESSED AND AN OPEN READING WHEN THE SWITCH IS

RELEASED? (YES, READ AHEAD. NO, GO TO STEP 008)

−

Replace the on/off switch cable assembly.

008 -

−

Replace the system board.

−

End.

009 -

−

Replace the power supply.

−

End.

2-34

Device Presence by Diagnostics Program Test

001 - START

−

Insert the Bootable Diagnostics Diskette into the diskette drive.

−


−

Power-on the system unit, and check for the following responses:

1. One short beep after POST completed.

2. Diagnostic program main menu screen.

002 - DO ANY POST MESSAGES, ERROR CODES, BEEPS, OR

SYMPTOMS APPEAR? (YES, READ AHEAD. NO, GO TO

STEP 003)

−


003 -

−

Select Utility on the menu.

−

Select and execute Tech Support Form on the menu to generate a hardware configuration list.

−

Compare the Tech Support Form screen with the actual devices installed in the system unit.

Note:

If necessary, remove the cover and visually compare the devices installed in the system unit to those shown in the

Tech Support Form.

004 - DOES THE TECH SUPPORT FORM CORRECTLY IDENTIFY

THE DEVICES INSTALLED IN THE SYSTEM UNIT? (YES,

READ AHEAD. NO, GO TO STEP 005)

−

The Tech Support Form shows only those devices supported by the Diagnostics Diskette and only factory-installed devices for the model you are servicing.

−

If a device is missing from the list and is not factory installed, refer to the service manual provided for that device. (Refer to the

Appendix B, "Model/Monitor Configurations and FRU Part

Numbers" to determine the factory-installed devices in the model you are servicing.)


−

If a factory-installed drive device or adapter card is not listed in the

Tech Support Form, go to "Diagnostics for Factory-Installed Riser

Card, or Audio-I/O Card Not Supported by Diagnostics Program " on page 2-37.

−

End

005 -

−

Select Diagnostics from the Main Menu.

−

Select and execute All Tests from the Diagnostics Menu.

006 - DOES THE TEST FINISH WITHOUT FAILURE? (YES, READ

AHEAD. NO, GO TO STEP 007)

−

The Diagnostic \ All Test did not detect a failure. If the system still displays a failure:

•

Check all adapter card jumper settings.

•

Check all adapter card switch settings.

•

Check all adapter card cables and connectors for proper installation.

•

Make sure all of the above are set correctly and show the correct voltages and continuity. Replace any defective cables or adapter cards. See "Power Supply" on page 2-32,

"System Board Layout” on page 5-2.

−

Run the Diagnostic \ All Test again.

•

If an error or other symptom is displayed, go to "Index of

Symptoms, Messages, Error Codes, or Beeps" on page 2-7.

•

If no error can be detected or the symptom is intermittent, go to "Undetermined Problem" on page 2-45.

−

End.

007 -

−

If the last test stops and you cannot continue, first make sure all switches, power connectors, cables, and jumpers are set correctly and show the correct voltages and continuity.

−

Make note of any messages, error codes, beeps, or new symptoms. Go to “Index of Symptoms, Messages, Error Codes, or

Beeps” on page 2-7.

−

End

2-36

Diagnostics for Factory-Installed Riser Card, or Audio-I/O Card Not Supported by

Diagnostics Program

Note: While performing this check, you may need to enter and exit

Microsoft Windows 95 several times. When instructed to select an icon or button, double-click on the item with the mouse.

For more information about using Microsoft Windows 95, see the user's guide provided with the computer.

If an operating system other than Microsoft Windows 95 is installed, program screens and icons may differ from these instructions.

This Diagnostics test is intended to be used only with factoryinstalled adapter cards.

001 - START

−

Remove the Bootable Diagnostics Diskette.

−

Power-off the system unit and wait 10 seconds.

−


002 - IS A POST ERROR CODE AND MESSAGE DISPLAYED?

(YES, GO TO STEP 018. NO, READ AHEAD.)

003 - ARE ANY MESSAGES OR ERROR CODES DISPLAYED

AFTER POST COMPLETES BUT BEFORE MICROSOFT

WINDOWS 95 STARTS? (YES, GO TO STEP 007. NO, GO

TO STEP 004)

Note: If POST does not complete, answer this question "No."

004 -

−


−

Disconnect the riser card and any adapter card’s cables or connectors from the system unit.

Notes: When removing adapter cards, be careful not to change any jumper or switch settings on the card.

−



005 - DOES THE SYSTEM UNIT WORK CORRECTLY BY ITSELF?

(YES, READ AHEAD. NO, GO TO STEP 019.)

−


−

Reconnect (reseat) the riser card.

−

Do not install any adapter cards on the riser card.

−


−

Check the voltages at pins B3, B5, B7, and B9 on the ISA slots and

A1, B2, B5 on the PCI slots of the riser card.

ISA Slots

B3

B5

= +5 V dc

= -5 V dc

B7 = -12 V dc

B9

= +12 V dc

PCI Slots

A1 = -12 Vdc

B2 = +12 Vdc

B5 = +5 Vdc

Figure 2- 5 Riser Card Voltage Testing Points

006 - ARE THE VOLTAGES CORRECT? (YES, GO TO STEP 007.

NO, GO TO STEP 019)

2-38

007 -

−

Install the failing factory-installed adapter card in a different slot in the riser card than where originally installed.

008 - DOES THE FEATURE FUNCTION NORMALLY? (YES, GO TO

STEP 019. NO, READ AHEAD.

−


−

Check one adapter card at a time. To do this, install one adapter card in the riser card and power-on the system unit.

−

Repeat this with each adapter card if necessary.

009 - IS A WINDOWS 95 DRIVER ERROR DISPLAYED FOR THE

INSTALLED ADAPTER CARD? (YES, READ AHEAD. NO,

GO TO STEP 010)

−

Check for proper installation of the adapter card.

−

Check all adapter card jumper positions. See "System Board

Layout" on page 5-2.

−

Check all cables and connectors on the adapter card for proper installation.

−

Check continuity of any cable attached to the adapter card and replace if necessary.

−

If the problem remains, replace the factory-installed adapter card.

−

If the problem remains with a card that was not factory installed, consult the service information provided by the card manufacturer.

−

End

010 -

−


−

Reinstall the adapter card and any cables.

−

Power-on the system unit without the Diagnostics Diskette inserted.

−

Perform the following when the system is running:

Note:

If an operating system other than Microsoft Windows 95 is installed, program screens and icons may differ from these instructions.

1. Open Microsoft Windows 95 if not already opened by the system.

2. Select the Start icon.


3. Select Settings, then select Control Panel.

4. Select the Sound icon.

5. In the Sound window, select chimes from the Names field. (To test other adapter card software, select an action from a menu in that software.)

011 - IS THE PREVIEW BUTTON (OR ACTION IN OTHER SOFTWARE)

SELECTABLE ON THE SCREEN (SHOWN IN BLACK AND NOT

GRAY)? (YES, READ AHEAD. NO, GO TO STEP 017)

−

Select the Preview button from the Sound window.

013 - DO YOU HEAR ANY SOUND FROM THE SYSTEM? (YES,


−

The system is working normally.

−

Click Cancel to close the dialog box. Exit Microsoft Windows 95.

−

If the symptom remains or has changed, go to “Index of Symptoms,

Messages, Error Codes, or Beeps” on page 2-7.

−

End

014 -

−

Make sure the volume control on the sound adapter card (if any) is not turned low.

−

Make sure the speakers are not damaged. If damaged, replace the speakers.

−

Make sure the speaker sound cable is plugged into the Audio-I/O card Speak-out jack. See “Audio-I/O Card Layout” on page 5-9.

−

Repeat the test in Step 010 on page 2-39.

015 - DOES THE SYMPTOM CHANGE? (YES, READ AHEAD. NO,

GO TO STEP 016)

−

If you hear sound from the speakers, the system is working normally.

−

If you suspect another problem, go to "Index of Symptoms,

Messages, Error Codes, or Beeps" on page 2-7.

−

End

016 -

−

Replace the speakers or Audio-I/O card or system board.

−

End

2-40

017 -

−

Replace system board.

−

End

018 -

−


−

End

019 -

−

Replace the riser card.

−

End


Diagnostics for Factory-Installed Fax/Modem Card

Note:

The factory-installed modem is a 33.6 Kbps modem with a cable of microphone-in and speaker-out from system board.

001 - START

−


−

Ensure the modem is not configured with a conflicting COM port and IRQ setting.

−

Ensure the communication software is configured with the correct

COM and IRQ settings (same COM port and IRQ as the modem).

−

Ensure all communication parameters (baud rate, data, stop and parity bits) are properly configured and are identical on both sides.

−

Connect phone line to the LINE port of the fax/modem card.

Note: Check the outside phone line by connecting a working telephone to the telephone wall jack. Listen for a dial tone for ensuring the phone line is good.

002 -

−

Insert the Diagnostic diskette into the diskette drive.

−


−

Select Diagnostics menu,

−

Select All Test, then execute modem test.

003 - DOES THE MODEM TEST SUCCESSFULLY? (YES, READ


−

The modem is functioning correctly.

−

End.

004 -

−


−

Plug the modem adapter card into a different riser card slot.

−

Go to step 002.

005 - DOES THE ERROR SYMPTOM REMAIN?

−

Replace modem adapter card.

−

End

2-42

Monitor

First, set the system to VGA mode. To do this in Windows 95, depress the F8 function key during startup. Safe mode (VGA) will be set for

Windows 95. Use the operating system's video setup to change the monitor resolution.

The monitors that come with the system are DDC2A/B (Display Data

Channel) compliant. While Windows 95 comes up, the DDC2 monitor passes resolution and frequency information to the system. The system interprets the data and sets up the proper refresh rate.

If the monitor type is set to the power saving mode, the screen remains black and the LED lights or flashes in amber color. When the monitor is turned-on alone, or is turned-on and connected to a powered-off system unit, the monitor LED presents amber blinking.

Under the normal operation conditions, the LED lights in green color.

Note: Some monitors have a detachable system I/O signal cable between the monitor and the system unit. Check the line voltage, power cord, and continuity for the system I/O signal cable before replacing the monitor. See "Monitor Port Signals” on page 5-17 for pin identification.

001 - START

−

Power-off the system unit and monitor.

−

Remove all adapter cards from the riser card.

−

Make sure the monitor I/O signal cable is properly connected to the system unit and monitor.

−

Make sure the power cords are properly connected to the system unit and monitor, and that the line voltage is correct. See "Power

Supply" on page 2-32.

−

Make sure the monitor contrast and brightness controls are not turned too low.

−

Make sure the Bootable Diagnostics Diskette is in the diskette drive.

−

Power-on the monitor, and wait 20 seconds.

−


Note:

If the monitor was not sold together with the system unit, you may need to refer to the service information provided with the monitor.


002 - IS THE SCREEN READABLE? (YES, READ AHEAD. NO, GO

TO STEP 004)

Note:

If the screen shows a blinking cursor with no memory count running, answer this question "No."

−

Select Interactive Tests from the Main Menu.

−

Select and execute Video test from the menu.

−

Follow the prompts and perform the video test.

−

Go to "Index of Symptoms, Messages, Error Codes, or Beeps"

Note:

You might have to refine the monitor controls to obtain the best image.

003 - DOES THE MONITOR SUCCESSFULLY PASS ALL TESTS?


−

You have successfully completed the video diagnostics tests. If the problem remains, go to "Index of Symptoms, Messages, Error

Codes, or Beeps" on page 2-7.

−

End

004 -

−


−

Remove the hard disk drive system cable.

−


005 - IS THE SCREEN READABLE?

−

Replace the monitor. If the symptom remains, replace the system board.

−

End

2-44

Undetermined Problem

If an error code is present, go to “Index of Symptoms, Messages, Error Codes, or Beeps” on page 2-7. If no error code is present, continue with this check.

Check the power supply voltages (see “Power Supply” on page 2-32). If the voltages are correct, return here and continue with the following steps:


2. Perform the following checks, one by one, until you have isolated the problem FRU (refer to "Parts/Test Point Locations" on page 5-1 for locations):

•

Check all system board jumper positions and switch settings.

•

Check all adapter card jumper positions.

•

Check all device jumper positions.

•

Check all cables and connectors for proper installation.

If the jumpers, switch settings, and voltages are correct, return here and continue:

3. Remove or disconnect the following, one at a time:

•

Non-IBM devices

•

External devices

•

Audio-I/O card

•

Any adapters

•

Modem card, if installed

•

Riser card

•

CD-ROM drive

•

Diskette drive

•

Hard disk drive

•

SIMM

•

CPU

•

System board

4. Power-on the system unit.

5. Repeat steps 1 through 4 until you find the failing device or adapter.

If the symptom changes, go to "Index of Symptoms, Messages, Error Codes, or Beeps" on page 2-7 or to the check procedure for the last item tested.

Replace the last item tested if the system operates normally after removing the last item.


2-46

Diagnostic Aids

Introduction .................................................................................................... 3-2

Power-On Self Test.................................................................................. 3-2

Diagnostic Diskette .................................................................................. 3-3

Diagnostic Program Features .................................................................. 3-3

Using the Diagnostic Diskette .................................................................. 3-4

Creating a Boot Diskette with Drivers ...................................................... 3-6

To Load the Diagnostics Diskette ............................................................ 3-7




3-1

Introduction

This section explains the diagnostic aids that are available for troubleshooting problems on the system.

Power-On Self Test

Each time you power-on the system, the power-on self test (POST) is initiated.

Several items are tested during POST, but is for the most part transparent to the user.

POST checks the following:

•

•

•

•

•

•

System Board

Memory

VGA Controller

Hard Disk Drive(s)

Floppy Diskette Drive(s)

Keyboard

•

Mouse

•

Parallel Port(s)

•

Serial Port(s)

•

Modem(s)

•

CD-ROM Drive(s)

•

Sound Controller

To start POST, turn on the monitor and then the system unit. The following will happen:

1. The IBM logo will appear on center of the screen, followed by a beep from the internal system buzzer and the message “Press <F1> to go to the

Setup Utility” will appear at the lower left corner of the screen.

2. At this time one of two hot-keys may be used. The <F1> key, as described on screen, will cause the system Setup Utility menu to appear. The <F9> key will switch the graphical IBM logo screen to the traditional text-based system startup screen, which displays BIOS version and system memory tested.

3. If an error is detected during POST, the IBM logo screen will automatically switch to the text-based screen and display the error message or code.

Depending on the criticality of the POST error, the system may halt and/or display the message “Press <F1> to go to the Setup or <Enter> to continue…” If this message appears, pressing the <Enter> key will allow the system to attempt to proceed despite the reported error; pressing <F1> will cause the system Setup Utility menu to appear.

4. If no keyboard keys are pressed, and if POST is completed without errors, the system will then proceed with the loading of DOS or other operating system from the floppy diskette drive A or a fixed disk (hard disk) or CD-

ROM drive, depending on the options selected in the Setup Utility.

3-2

Diagnostic Diskette

The diagnostic program comes on one diskette along with this book.

This version of PC-Doctor diagnostic program, developed by Watergate for

IBM, is the primary method of testing the computer. You can use it to test the

IBM components of the system and some external devices. The amount of time required to test components depends on the number of components installed and selected. The more devices you have attached to your system and selected in PC-Doctor, the longer the testing will take.

Note:

The diagnostic program and this manual is intended to test the IBM

Aptiva 2136 machine type only. Testing devices not included with the original product package, including other IBM products, prototype cards, or modifying hardware settings may give false errors and invalid system responses. Diagnostics and/or programs not specifically made for this model may also report incorrect errors and information.

Diagnostic Program Features

PC-Doctor includes the following features:

Table 3- 1

Feature

Diagnostics

Interactive Tests

Diagnostic Program Features

Description

•

System Test

•

Memory Test

•

Hard Disk Test

•

Floppy Disk Test

•

All Test

•

Keyboard

•

Video

•

Internal Speaker

•

Mouse

•

Joystick Test

•

Diskette

•

System Load

•

Printer Test

•

CD-ROM Test

•

Stereo Speaker

Diagnostic Aids 3-3

Table 3- 1

Hardware Info

Diagnostic Program Features

•

System Configuration

•

Memory Contents

•

IRQ and DMA Use

•

Device Drivers

•

COM and LPT Ports

•

Physical Disk Drives

•

Logical Disk Drives

•

VGA Information

•

Software Interrupts

•

I/O Use

•

IDE Drive Info.

•

PCI Information

Using the Diagnostic Diskette

PC-Doctor for DOS can be executed directly from the floppy diskette or copied to a hard disk. The program may be executed by typing PCDR at the DOS prompt.

Note: The PC-Doctor bundled with HMM is a DOS based utility. DOS, as a minimum is required. PC-Doctor is not a bootable program. Please be sure the system is running PC-DOS (or MS-DOS) 6.xx or higher for PC-Doctor DOS version. DOS may be loaded from floppy diskette, hard disk or CD-ROM. To create a floppy diskette, see

“Creating a Boot Diskette with Drivers” on page 3-5.

PC-Doctor diagnostics includes modules for testing the mouse, CD-ROM drive and modem components. The DOS version of PC-Doctor drivers for the mouse, CD-ROM and modem must be loaded before testing of these modules.

Mouse Driver:

MOUSE.EXE may be found on the PC-Doctor for DOS diskette. To use this driver, type

MOUSE.EXE

at the DOS prompt or add:

AUTOEXEC.BAT:

MOUSE.EXE

3-4

CD-ROM Driver:

IBMCD.SYS may be found on the PC-Doctor for DOS diskette; MSCDEX.EXE

may be found in your DOS directory. To activate the CD-ROM drive, add:

CONFIG.SYS:

DEVICE=CDROM.SYS /D:CD1

AUTOEXEC.BAT:

MSCDEX.EXE /D:CD1

Audio Parameter:

To initiate the audio controller, the following needs to be added:

AUTOEXEC.BAT:

SET BLASTER=A220 I5 D1 T4

Note: Testing of the modem in PC-Doctor requires that a working phone line be attached to the LINE port of the modem. During the modem test, PC-Doctor will issue a carrier detect; there must be tone on the attached phone line. If there is no fax/modem card equipped in

system, then modem driver should not be installed, or system will be hang while running PC-Doctor modem test.

Modem Driver:

SETPNP.EXE and AZTPATH.COM may be found on the PC-Doctor diskette.

To initiate the modem controller, the following needs to be added:

AUTOEXEC.BAT:

SETPNP.EXE

AZTPATH.COM

Note: Testing of the modem in PC-Doctor requires that a working phone line be attached to the LINE port of the modem. During the modem test, PC-Doctor will issue a carrier detect; there must be tone on the attached phone line. If there is no fax/modem card equipped in

system, then modem driver should not be installed, or system will be hang while running PC-Doctor modem test.

Note: Damage to the modem and to the system may result if connected to a PBX. Some PBX (private branch exchange) deliver electrical power via standard RJ11 phone jacks to its equipment. Please make sure the phone line you are connecting to the modem conforms to conventional telephone standards.


Creating a Boot Diskette with Drivers

1. Using the DOS FORMAT.COM utility and using the /S parameter, format and transfer system to a new diskette.

2. Copy MSCDEX.EXE (Microsoft CD Extension) to the root directory of the new floppy diskette.

3. Copy the contents of the PC-Doctor for DOS diskette to the new diskette.

3-6

To Load the Diagnostics Diskette


2. Insert the bootable PC-Doctor for DOS diskette with drivers in drive A.

3. Power-on the system unit.

4. Do not press F1 during POST.

5. If any POST errors appear after POST, make a note of the errors and press the <Enter> key to continue.

6. DOS should load.

7. During boot, verify that each driver loads successfully. For drivers that do not load successfully, verify that the device the driver is associated with it is installed properly.

8. PC-Doctor for DOS will load


3-8

Repair Information

Removals and Replacements........................................................................ 4-2

Removal Sequence.................................................................................. 4-3

Identifying The Parts of The System Unit ................................................ 4-4

Cover ....................................................................................................... 4-6

Bays 1, 2, 3 (5.25-In. Internal /External Bays) ......................................... 4-7

Bay 4 (3.5-In. FDD Bay)......................................................................... 4-10



Power Supply......................................................................................... 4-17

Adapter Cards........................................................................................ 4-18

Riser Card.............................................................................................. 4-22

Memory(SIMM) ...................................................................................... 4-24

Processor Removal................................................................................ 4-26

RTC Lithium Battery............................................................................... 4-28

Indicator LED and Cable........................................................................ 4-29

System Board ........................................................................................ 4-31

Handling ESD-Sensitive Parts ............................................................... 4-33

Software Recovery Procedure..................................................................... 4-34




4-1

Removals and Replacements

See Safety Notice following: (Translation on page VIII)

BEFORE REMOVING ANY FRU, POWER-OFF THE COMPUTER, UNPLUG

ALL POWER CORDS FROM ELECTRICAL OUTLETS, THEN

DISCONNECT ANY INTERCONNECTING CABLES.

Attention:

The system board, processors, adapter cards, SIMMs, and upgrade processors can be damaged by electrostatic discharge. Use an electrostatic discharge (ESD) strap to establish personal grounding. If you don’t have an ESD strap, establish personal grounding by touching a ground point with one hand before touching the static-sensitive FRUs.

The arrows in the removals and replacements procedures show the direction of movement to remove a field-replaceable unit (FRU), to turn a screw, or to press a tab to release the FRU.

Begin all removals by removing the cover (and rear cover, if applicable).

When other FRUs must be removed prior to removing the failing FRU, they are listed at the top of the page. Go to the removal procedure for each FRU listed, remove the FRU, and then continue with the removal of the failing FRU.

To replace a FRU, reverse the removal procedure and follow any notes that pertain to replacement.

Before disconnecting any cables, note their locations. Reinstall any new

FRUs with cables in the same locations.

4-2

Removal Sequence

The following chart shows you how to remove certain system components without going through the whole removal process.

Housing Cover

Hard

Disk

CD-

ROM

Power

Supply

Adapter

Cards

Floppy Disk

Drive

Heat

Sink

*Audio

I/O Board

Cable

Riser

Card

Battery

CPU

Modem Board

Cable

Memory

(SIMM)

System

Board

* Note: You can connect the Audio I/O Board cable to the system board first before assembling the other components.

Repair Information 4-3

Identifying The Parts of The System Unit

Figure 4- 1 The Parts of The System Unit

1. Bay 1. This bay can hold a 5.25-inch half-high drive, such as diskette, hard disk, tape, or CD-ROM drive.

2. Bay 2. This bay can hold a 5.25-inch half-high drive, such as diskette, hard disk, tape or CD-ROM drive.

3. Bay 3. This bay can hold a 5.25-inch half-high drive, such as diskette, hard disk, tape or CD-ROM drive.

4. Bay 4. This bay can hold a 3.5-inch slim drive, such as a diskette or tape drive.(with external access)

5. Bay 5. This bay can hold a 3.5-inch slim drive, such as a diskette or tape drive. (with external access)

4-4

6. Bay 6. This bay can hold a 3.5-inch slim drive, such as a diskette or tape drive. (No external access)

7. Power Supply. Capable of providing at lease 200 watts of power to the system unit.

8. Adapter Card Slots. Eight openings for adapter cards.

9. PCI Adapter Card Connector 1(PCI-1). Holds one PCI adapter card.



This connector shares a slot with the AT-3 connector. If you install a card in this connector, you can not install a card in connector AT-3.

12. AT adapter card connector 3(AT-3). Holds an AT adapter card. This connector shares a slot with the PCI-3 connector. If you install a card in this connector, you cannot install a card in connector PCI-3.

13. AT adapter card connector 4 to 6 (AT 4-6). Holds AT adapter cards.

14. Riser Card. Interface between main board and add-on adapter cards.


Cover

•

Disconnect the system unit power cord.

•

Release the lock that secures the cover at the back of the unit by pressing it toward the unlocked icon.

•

Slip your hand underside the front panel and pull on the handle to fully release the cover.

•

While still holding the handle, slide the cover forward to remove it completely. The cover slides along grooves that run on the sides of the unit.

•

Touch the bare metal frame of your system unit to dissipate the static electricity from your body. Do not touch any of the components inside the frame before you touch the frame. Do not touch any component with a voltage warning label.

Figure 4- 2 Pull Out on the Cover

4-6

Bays 1, 2, 3 (5.25-In. Internal /External Bays)

•

Disconnect any cable on the drive (note location of cables).

•

Remove the screws.

•

Pull out the drive.

•

Figure 4- 3 Bay 1 (5.25-In.)


Note: To remove the front panel's drive bay cover

•

Hold on to the bay cover as shown in the illustration.

•

Gently pull outward until the drive bay cover snap from its place.

Figure 4- 4 Remove the Bay Cover

4-8

Note: To reinstall the front panel’s drive bay cover:

Before installing the drive bay cover, check the clippings on both side of the cover. You will notice that one is shorter than the other. The drive bay cover is designed so that it will only fit one way. The shorter clipping should go to the left while the longer clipping goes to the right.

•

Place the drive bay cover behind the front panel. Or if the front panel is attached to the housing, place the drive bay cover inside the front panel as shown in the illustration.

•

Make sure that the shorter clipping is on the left side of the front panel otherwise the drive bay cover won’t fit.

•

Gently pull the drive bay cover until it snaps in place.

Figure 4- 5 Reinstall the Bay Cover


Bay 4 (3.5-In. FDD Bay)

•

Disconnect the cables (note location of cables).

•

Press the lever and rotate outward.

•

Pull carefully and slowly as soon as the warning arrow appears.

•

The drive frame becomes free after the line behind the arrow appears.

Remove the frame from the chassis.

Figure 4- 6 Bay 4 (3.5-In)

4-10

•

Remove screws for drive Then you can pull the old drive out.

Figure 4- 7 Remove the Screws

•

If upper and lower frame needs to be detached, please refer to figure 4-8.

•

Figure 4- 8 Detach Diskette Drive Frame


Note:

If you want to install another 3.5-inch drive, such as a hard disk drive, see the procedure in “Bay 5 (3.5-In. Internal Bay)” on page 4-14. Otherwise, proceed to following steps for re-install.

•

Attach the upper drive frame back to the lower drive frame and click it into place.

•

Insert the drive frame into the 3.5-inch drive bay and click it into place.

Figure 4- 9 Reattach the 3.5-inch drive

4-12

•

Re-attached the power and signal cables to the drive.

Figure 4- 10 Reattached The Cables


Bay 5 (3.5-In. Internal Bay)

If another 3.5-inch drive need to be install, please follow these step.

•

Attach a 3.5-inch drive to the lower frame which has mentioned in bay-4.

•

Secure it with the appropriate screws.

Figure 4- 11 Install another 3.5-inch drive

•

See “Bay 4 (3.5-In. FDD Bay)” on page 4-10 mentioned above for reattaching the drives back to the system.

4-14

Bay 6 (3.5-In. Internal Bay)

•

Disconnect any cables on the drive (Note location of cables).

•

Remove the screws

•

Slide out the hard disk drive.

Figure 4- 12 Remove in Bay 6


When installing a drive in bay-6

•

Position a hard disk drive over bay 6 such that the signal and power connectors face the front panel.

•

Secure the drive with the appropriate screws

•

Connect the drive cables

Figure 4- 13 Reattach The Cables

4-16

Power Supply

•

Disconnect any cables necessary for removal (Note location of cables).

•

Remove the power supply mounting screws.

•

Free and remove the power supply.

Figure 4- 14 Power Supply


Adapter Cards

Note:

1. Before removing an adapter card, note the location of the adapter card and any cables. When removing an adapter card, install the replacement card in the same slot as the one you removed.

2. If necessary, remove cards from the adjacent slots of the failed card.

•

Position the system unit such that the card is accessible to you.

•

If the adapter card has cables, disconnect them. Be sure to take note where the cables are connected. You will need to reconnect these cables when you reinstall the card.

•

Remove the adapter card screw.

•

Carefully pull the adapter card straight out of the slot so that the card’s components do not bend.

Figure 4- 15

4-18

Remove Adapter Cards

Note:

Adapter Cards Install

•

Remove the screw that secures the adapter card slot cover. Then remove the slot cover.

Figure 4- 16 Remove the slot covers


•

Align and insert the adapter card into the adapter card connector.

•

Secure the card with the original screw.

Figure 4- 17 Install an Adapter Card

Note:

Reinstall adapter card.

•

Align the back panel slot plate of the add-on card with the exposed opening of intended slot.

•

Firmly insert the add-on cards connector(golden finger) into the open slot on the riser card.

4-20

•

Make sure the add-on card’s connector is seated in the slot such that the lower body of the card is flush with the top of the slot.

•

Secure add-on card to housing with original screw.

Note:

If you have not already done so, connect the cable or cables from the adapter card to the correct connection on the system board or CD-

ROM drive. If you had to disconnect any cables to gain access to the adapter card connector on the riser card or to gain access to a section on the system board, reconnect the cables.


Riser Card

You need to remove the riser card to access the system board components or to service the main system board. To remove the riser card, you must first remove all the adapter cards from the riser card. If any of your cards have cable connections to the system board or one of your drives, disconnect the cables. Take note of all the cable connections before disconnecting them so that you can reconnect without error.

•

Remove all adapter cards, noting the locations of the cable connectors from which you remove the cables.

•

Use a Philips screwdriver to remove the screw that secures the riser card.

•

Gently remove the riser card from the connector on the system board.

Figure 4- 18 Remove Riser Card

4-22

Note: 1. When replacing the old riser card with a new one, make sure that you remove the GND stitch from the old one and reinsert it to the new one. Please refer to figure 4-18(encircle illustration) on how to reinsert the GND stitch.

2. To reinstall the riser card, reverse the removal procedure.

Reconnect any adapter card cables that you disconnected when you remove the adapter cards from the riser card.


Memory(SIMM)

Attention: Memory modules are sensitive to static discharge.

•

Remove all adapter cards.

•

Remove riser card

•

Locate the two clips that hold the memory module in place. One clip holds the left edge of the module and the other holds the right edge.

•

At the same time, push both clips outward, away from the module. This releases the module from the socket.

•

Lift the module out of the socket.

•

Lift the module out of the socket.

Figure 4- 19 Removing memory modules (SIMM)

4-24

Note: Installing Memory Modules (SIMM)

•

Carefully slip a SIMM at a 45-degree angle into a socket making sure that the curved edge indicating the pin 1 of the SIMM matches pin 1 of the socket.

Note:

A SIMM fits only in one direction. If you slip in a SIMM but does not completely fit, you may have inserted it the wrong way. Reverse the orientation of the SIMM.

•

Gently push the SIMM to a vertical position until the pegs of the socket slip into the holes on the SIMM, and the holding clips lock the SIMM into position. The SIMM should be at a 90-degree angle with the system board when installed.

Figure 4- 20 Installing memory modules (SIMM)


Processor Removal

Notes: Determine which type of processor you are installing and make

sure the jumpers are set correctly. And run the Setup Utility after installing a processor.

Attention: Processors are sensitive to static discharge.

•

Remove adapter cards if applicable.

•

Detach the heat sink cable from the fan connector FN1.

•

Remove the heat sink by pressing the release tab(rectangular end) and lifting it up from the CPU.

•

Unlatch the handle on the side of the processor socket and lift it all the way up.

•

Lift the processor out of the bracket.

•

Figure 4- 21 Processor Removal

4-26

Note:

Processor Install

•

Insert the new CPU, making sure that the pin 1 of the CPU connects to pin

1 of the socket.

•

Pull down the handle to lock the CPU to the socket.

•

Place the CPU heat sink and fan over the CPU. Such that the securing latch is aligned with the CPU socket

•

Link the front heat sink hook to the holding tab on the front edge of the

CPU socket, then the rear hook to the rear holding tab. This locks the heat sink and fan to the CPU socket.

•

Attach the CPU fan cable to the FN1 on the system board.

Figure 4- 22 Processor Install


RTC Lithium Battery

Attention: Be careful when removing the battery. If the retaining clip is broken, the system board must be replaced.

•

Press the securing clip on the battery socket to release the battery.

•

Flip out the battery from the socket.

Figure 4- 23 Remove the RTC Lithium Battery

•

Insert a new 3-volt(CR2032) lithium battery in the socket and press it down until the securing clip clicks and locks the battery in.

•

If you replace the system battery, you need to reset the system date and time. You can perform this task from the Window 95 desktop or from the

Setup Utility. To reset the system date and time in the Setup Utility, select the Date and Time option from the Main Menu. See “Setting the date and time” on page 1-25 for information about this option.

4-28

Indicator LED and Cable

•

Push in on the indicator LED and remove from the rear.

•

Disconnect the LED and cable from the system board.

Figure 4- 24 LED Indicator

Note: LED Cables and Power Switch Cable Install

Please follow the steps below for installation instruction and refer to the diagram.

•

Insert the LED cables along with the power switch cable into the circular hole (diagram 1).

•

Insert LED cables along with the power switch cable into EMI reduce core

(diagram 2).

•

Encircle the core with LED cables and power switch cable one full turn

(diagram 3).


•

Fasten the cables around the core such that the core is within 20mm from the circular hole (diagram 4).

•

Fix the cables and core in place with a cable tie (diagram 5).

•

Cut off surplus cable tie (diagram 6).

•

Fix cables into cable clip (diagram 7).

1 2

3 4

20mm

5 6

7

Figure 4- 25 LED Cables and Power Switch Cable Install Diagram

4-30

System Board

•

Remove adapter cards.

•

Remove riser card.

•

Disconnect any cables necessary for removal.

•

Remove memory(SIMM) if applicable.

•

Remove processor.

•

Use a flat blade screw driver (you can use other instruments with the same features), gently push the BKT hook which stabilize the Riser Card until it loosen as shown in the following figure.

•

Press 2 hooks in the upper and bottom side to release the board out.

Figure 4- 26 Remove the System Board


Notes: System Board Install

•

Be certain to reinstall the processor, SIMMs, and in the new system board if applicable.

•

Before reinstallation, lay housing on its side. When reinstalling a new system board, push the board to the rear and place it over the front locating pin. Visually verify that the board is aligned properly, then press the board down such that the two hooks (on the two sides of the system board) locks the system board in place.

•

After installing the system board, reinsert the BKT hook back to its place.

•

Run the Setup Utility after changing the system board.

Figure 4- 27 Install the System Board

4-32

Handling ESD-Sensitive Parts

Many products use parts that are known to be sensitive to electrostatic discharge (ESD). To prevent damage when you work with ESD-sensitive parts, observe the following instructions. Do these in addition to taking all the usual precautions, such as switching off the power and unplugging the power cord before removing adapter cards.

•

Keep the ESD-sensitive part in its original shipping container (a special

ESD bag) until you are ready to install the part into the machine.

•

Make the fewest possible movements with your body to prevent an increase of static electricity from clothing fibers, carpets, and furniture.

•

Put the ESD wrist strap on your wrist. Ensure the machine is turned off.

Connect the wrist strap to the serial bracket mounting screw. This discharges any static electricity in your body to the machine frame.

•

Hold the ESD-sensitive part by its edge connector shroud (cover). Do not touch its pins. If you are removing a pluggable module, use the correct tool.

•

Do not place the ESD-sensitive part on the machine cover or on a metal table. If you need to put down the ESD-sensitive part for any reason, first put it into its special bag.

Machine covers and metal tables are electrical grounds. They increase the risk of damage because they make a discharge path from your body through the ESD-sensitive part. (Large metal objects can be discharge paths without being grounded.)

•

Prevent ESD-sensitive parts from being accidentally touched by other personnel or customers. Reinstall machine covers when you are not working on the machine.

•

If possible, keep all ESD-sensitive parts in a grounded metal cabinet

(case).

•

Be extra careful while working with ESD-sensitive parts when cold-weather heating is used because low humidity increases static electricity.


Software Recovery Procedure

The Recovery CD includes an install program that can be used to restore the original system software.

To recover the original software on the hard disk drive, use the following procedures:

1. Insert the Recovery CD into the CD-ROM drive.

2. Power-off, then power-on the system unit.

3. You will be prompted with a message.

“Do you wish to update the software on your hard disk (Y/N)?”

Press “y” to continue.

4. A warning message will show.

“ Do you accept these terms and conditions (Y/N)?”

Press “y” to continue.

5. A message will appear telling you that old data will be erased and asks if you wish to continue. If you wish to continue, press enter.

If you hard disk drive is not partitioned, the following message will be displayed.

“Do you want me to partition it (Y/N)?”

Press “y” to continue, then press any key to reboot.

6. Follow the instructions on the display (Auto-formatted and copied.).

4-34

Parts/Test Point Locations

System Board Layout .................................................................................... 5-2

System Board Jumper Settings ............................................................... 5-3

CPU Type Jumper Settings ..................................................................... 5-4

System Board Connect or Functions ....................................................... 5-5

Power Supply Cable Connector Specifications ............................................. 5-7

Audio-I/O Card Layout ................................................................................... 5-9

Audio-I/O Card Connector Functions....................................................... 5-9

Factory-Installed Fax/Modem Card Layout ................................................. 5-10

Factory-Installed Fax/Modem Card Connector Functions ..................... 5-10

Hard Disk Drive ........................................................................................... 5-11

3.5” Hard Disk Drive Jumper Settings ................................................... 5-11

5.25” Hard Disk Drive Jumper Settings ................................................. 5-12

CD-ROM Drive ............................................................................................ 5-13

CD-ROM Drive Connector Features ...................................................... 5-13

CD-ROM Drive Jumper Settings............................................................ 5-13



SIMM Configurations ................................................................................... 5-16

System Board Connector Pin Signals ......................................................... 5-17

Monitor Port Signals............................................................................... 5-17

Parallel Port Signals............................................................................... 5-17

Serial Port Signals ................................................................................. 5-17

Mouse Port Signals................................................................................ 5-18

Keyboard Port Signals ........................................................................... 5-18

Diskette Cable Connector Signals ......................................................... 5-19

Hard Disk Cable Connector Signals ...................................................... 5-20




5-1

System Board Layout

Note: The blackened pin of a jumper represents pin 1.

Figure 5- 1 System Board Jumper and Connector Locations

5-2

System Board Jumper Settings

Table 5- 1 System Board Jumper Settings

Jumper/Settings

JP1

1-2

2-3

*

JP3

**

1-2*

2-3

JP4

1-2*

2-3

JP6**

1-2*

2-3

JP7**

1-2

2-3*

JP16**

1-2*

2-3

JP18**

1-2

2-3*

JP19**

1-2*

2-3

JP20**

1-2*, 4-5*

2-3, 5-6

JP3001**

1-2

2-3*

Function

Onboard VGA

Disabled

Enabled

BIOS Type

Standard BIOS for Aptiva

Reserved

Password Security

Check password

Bypass password

Cache Size

256 KB

512 KB

BIOS ROM

Block ROM (2 Mbit)

Flash ROM (Intel 28F001)

Cache operation mode

Interleaved burst mode

Linear burst mode

LED Functions

IDE and FDD LED

IDE LED only

Power Saving

Suspend function

Reserved

Software shutdown

Enable software shutdown function

Reserved

Sound EEPROM control

Write-protect

Write-enabled

*

Default setting

**

For reference only; DO NOT configure.

Parts/Test Point Locations 5-3

CPU Type Jumper Settings

Table 5- 2 CPU Type Jumper Descriptions

Jumper/Settings

JP8

1-4

2-5

3-6

JP9

ON

OFF

JP13

1-2

2-3

JP14

1-2

2-3

JP15, JP17

1-2, 1-2

2-3, 1-2

1-2, 2-3

2-3, 2-3

Function

CPU host bus speed

50MHz

60MHz

66MHz

CPU voltage type

Single voltage

Dual voltage

CPU voltage

2.8V

2.5V

CPU voltage

3.5V

3.35V

Host bus / CPU speed ratio

2 / 3

1 / 3

1 / 2

2 / 5

Warning: You must check out the exact processor type before setting the CPU type jumper. The wrong CPU type jumper setting may damage CPU, especially the single/dual voltage setting.

Table 5- 3 CPU Type Jumper Settings

CPU

P-100

P-120

P-133

P-150

P-166

P-200

166

JP8

3-6

2-5

3-6

2-5

3-6

3-6

3-6

JP9

ON

ON

ON

ON

ON

ON

JP13

Pentium

1-2

1-2

1-2

1-2

1-2

1-2

JP14

1-2

1-2

1-2

1-2

1-2

1-2

Pentium ODP/MMX

OFF 1-2 1-2

JP15

1-2

1-2

1-2

2-3

2-3

2-3

2-3

JP17

2-3

1-2

2-3

2-3

2-3

2-3

1-2

5-4

Table 5- 3 CPU Type Jumper Settings

CPU

200

PR120+

PR150+

PR166+

PR120+

PR150+

PR166+

JP8

3-6

1-4

2-5

3-6

1-4

2-5

3-6

JP9

OFF

JP13

1-2

JP14

1-2

ON

Cyrix/IBM 6x86

1-2 1-2

ON

ON

1-2

1-2

1-2

1-2

Cyrix/IBM 6x86L

OFF

OFF

OFF

1-2

1-2

1-2

2-3

2-3

2-3

JP15

2-3

1-2

1-2

1-2

1-2

1-2

1-2

JP17

1-2

2-3

2-3

2-3

2-3

2-3

2-3

System Board Connect or Functions

Table 5-3 lists the different connectors on the system board and their respective functions.

Table 5- 4 Connector Functions

Connector Function

CN1

CN3

Video port

Fax/modem/voice-in connector

CN5

CN4

CN6

CN7

CN8

CN10

Internal line-in connector

Audio-I/O card audio interface

Riser card connector

Video feature connector

CD audio input connector

Wave table upgrade interface

CN11

CN12

CN13

CN14

Primary IDE connector channel

Secondary IDE connector channel

System power connector

Software shutdown control

Connect to…

Monitor

Fax/modem card

Reserved

Audio-I/O card

Riser card

Reserved

CD-ROM drive

Audio-I/O card

(with wave table)

Hard disk drive

CD-ROM drive

Power supply

Power supply


Table 5- 4 Connector Functions

Connector Function

CN17 Power LED connector.

Connect the white wire of power

LED cable to pin-3, green wire to pin-5 by crossing pin-4.

CN20

CN21

FD1

FN1

HDD LED connector

Either connect the red wire of

HDD LED cable to pin-1, white wire to pin-2, then leave pin-3 and pin-4 as non-connected; or connect the red wire of HDD LED cable to pin-4, white wire to pin-3, then leave pin-1 and pin-2 as nonconnected.

Power switch connector

This connector has no directional concern.

Diskette connector

Fan connector

Connect to…

Power LED

HDD LED

Power switch

Diskette drive

CPU heat sink

5-6

Power Supply Cable Connector Specifications

Refer to the following figures when checking for voltages on power supply cable connectors.

When checking voltages, the power supply fan must be running. To power-on the power supply without using the on/off switch, use a screwdriver or other tool to short the connector CN21 (with the switch cable plug disconnected from the connector on the system board).

Figure 5- 2 System Board Power Supply Connectors

Figure 5- 3 Hard Drive or CD-ROM Power Cable Connector


Figure 5- 4 3.5-In. Diskette Drive Power Cable Connector

Figure 5- 5 Software Shutdown Auxiliary Control Cable

5-8

Audio-I/O Card Layout

Figure 5- 6 Audio-I/O Card Layout

Audio-I/O Card Connector Functions

Table 5- 5 Audio-I/O Card Connector Functions

5

6

3

4

No.

Location Function

1

2

CN1

PH3

Game / Midi port

Speaker-out port

PH2

PH1

CN2

CN3

Line-in port

Microphone-in port

Connector to…

Joystick

Speaker

Sound resource

Microphone

Audio I/O cable interface System board CN4

Wave table signal interface System board CN10


Factory-Installed Fax/Modem Card Layout

Figure 5- 7 Factory-Installed Fax/Modem Card Layout

Factory-Installed Fax/Modem Card Connector Functions

Note:

There are two types of fax/modem card for Canada and Germany geography though they have the same board layout.

Table Factory-Installed Fax/Modem Card Connector

Functions

Location Function

J1

J2

JP5

Telephone line-out

Telephone ine-in

Voice-in/speaker-out connector

Connect to…

Telephone set

Telephone line

System board (CN3)

5-10

Hard Disk Drive

Figure 5- 8 3.5” Hard Disk Jumper Settings Layout

3.5” Hard Disk Drive Jumper Settings

The configuration of the following four jumpers controls the drive’s mode of operation:

•

DS – Drive Select

•

CS/ SP– Cable Select / Slave Present

Table 5-7 3.5” Hard Disk Drive Jumper Settings

DS

On

Off

On

CS/SP NOT USED

Off

Off

On

--

--

--

DESCRIPTION

Drive configured as a Master.

Drive configured as a Slave.

Drive configured as a Master, with an attached Slave


Figure 5- 9 5.25” Hard Disk Jumper Settings Layout

5.25” Hard Disk Drive Jumper Settings

The configuration of the following four jumpers controls the drive’s mode of operation:

•

DS – Drive Select

•

CS/ SP–Cable Select / Slave Present

•

Park – Used as a place to store a jumper

Table 5-8 5.25” Hard Disk Drive Jumper Settings

DS

On

Off

On

CS/SP NOT USED Park DESCRIPTION

Off --Drive configured as a Master.

Off

On

--

--

--

--

Drive configured as a Slave.

Drive configured as a Master, with an attached Slave

5-12

CD-ROM Drive

DIGITAL

AUDIO

D G

AUDIO

R G G L

CABLE SELECT

SLAVE

MASTER

C S M

S L A

39

40

IDE INTERFACE DC INPUT

1

2

5V G G 12V

6

5 4

3

Figure 5- 10 CD-ROM Rear Panel

2

1

CD-ROM Drive Connector Features

Note:

CD-ROM drives may come with no item 5 and 6 (digital audio output and testing jumper) connectors.

Table 5- 9 CD-ROM Drive Card Connector Features

4

5

2

3

6

No.

Function

1 Power supply connector

Interface connector

Configuration jumper. See table 5-10.

Audio line out connector

Digital audio output

Testing jumper is reserved for manufacturer internal testing purposes.

Connect to…

Power supply

System board (CN12)

--

System board (CN8)

--

--

CD-ROM Drive Jumper Settings

Table 5-10 CD-ROM Drive Jumper Settings

CS

--

--

On

SL

--

On

--

MA

On

--

--

DESCRIPTION

Drive configured as a Master.

Drive configured as a slave.

Cable select


CD-ROM Emergency-exit Option <1>

Figure 5- 11 CD-ROM Front Panel with Emergency Hole View

If for any reason the tray does not eject automatically, insert and press an ejectbar inside the emergency eject hole to manually eject the tray. A straightened paper clip with a diameter of 1.2 mm (typical) can be used as an eject-bar.

Note:

Make sure to turn off the power before manual disc eject operation.

CD-ROM Emergency-exit Option <2>

Locate the bottom edge of the disc tray. Gently pry the disk tray open with a screwdriver. When the disc tray opens, simply remove the disc from the CD-

ROM drive.

5-14


4MB

8MB

8MB

16MB

4MB

16MB

8MB

16MB

16MB

32MB

4MB

32MB

8MB

32MB

16MB

32MB

32MB

SIMM Configurations

Table 5- 11 SIMM Configurations

SIMM-1

4MB

4MB

8MB

SIMM-2

4MB

4MB

8MB

4MB

8MB

8MB

16MB

4MB

16MB

8MB

16MB

16MB

32MB

4MB

32MB

8MB

32MB

16MB

32MB

32MB

SIMM-3

4MB

4MB

8MB

8MB

4MB

8MB

16MB

16MB

4MB

16MB

8MB

16MB

32MB

32MB

4MB

32MB

8MB

32MB

16MB

32MB

SIMM-4

4MB

4MB

8MB

8MB

4MB

8MB

16MB

16MB

4MB

16MB

8MB

16MB

32MB

32MB

4MB

32MB

8MB

32MB

16MB

32MB

48MB

64MB

64MB

64MB

72MB

72MB

80MB

80MB

96MB

96MB

128MB

24MB

24MB

32MB

32MB

32MB

40MB

40MB

48MB

Total memory

8MB

8MB

16MB

16MB

16MB

5-16

System Board Connector Pin Signals

Monitor Port Signals

6

7

8

4

5

2

3

Pin Signal Name

1 Red Video

Green Video

Blue Video

Monitor ID Bit 2

Synch Ground

Red Ground

Green Ground

Blue Ground

I/O

O

I

O

O

Parallel Port Signals

7

8

9

10

11

12

13

5

6

3

4

Pin Signal Name

1

2

Strobe

Data Bit 0

Data Bit 1

Data Bit 2

Data Bit 3

Data Bit 4

Data Bit 5

Data Bit 6

Data Bit 7

Acknowledge

Busy

Paper Empty

Select

I

I/O

I/O

I

I/O

I

O

I/O

O

I/O

I/O

I/O

I/O

I/O

Serial Port Signals

Pin Signal Name I/O

Pin Signal Name

9 +5 V dc

10

11

12

13

14

15

Synch Ground

Monitor ID Bit 0

Vertical Synch

SCL

I

SDA I

Horizontal Synch O

I

I/O

O

20

21

22

23

24

25

16

17

18

19

Pin Signal Name

14

15

Auto Feed

Error

Initialize

Select (In)

Ground

Ground

Ground

Ground

Ground

Ground

Ground

Ground

Pin Signal Name I/O

I/O

I

N/A

O

O

Power

Power

Power

Power

Power

Power

Power

Power


3

4

1

2

5

Data Carrier Detect I

Receive Data I

Transmit Data

Data Terminal

Ready

Signal Ground

O

O

Mouse Port Signals

2

3

Pin Signal Name

1 Mouse Data

No Connection

Ground

I/O

I/O

Power

8

9

6

7

Data Set Ready I

Request To Send O

Clear To Send

Ring Indicator

I

I

5

6

Pin Signal Name

4 +5 V dc

Mouse Clock

No Connection

I/O

Power

I/O

Keyboard Port Signals

2

3

Pin Signal Name

1 Data

Mouse Data

Ground

I/O

I/O

Power

5

6

Pin Signal Name

4 +5 V dc

Clock

Mouse Clock

I/O

Power

I/O

5-18

Diskette Cable Connector Signals

I/O

12

13

14

15

8

9

10

11

16

17

5

6

3

4

7

Pin Signal Name

1

2

Ground

Density Select

No Connection

No Connection

Ground

No Connection

Ground

Index

Ground

Motor Enable 0

Ground

Drive Select 1

Ground

Drive Select 0

Ground

Motor Enable 1

Ground

I

O

O

O

O

O

29

30

31

32

25

26

27

28

33

34

20

21

22

23

24

Pin Signal Name

18

19

Direction

Ground

Step

Ground

Write Data

Ground

Write Enable

Ground

Track 0

Ground

Write Protect

Ground

Read Data

Ground

Select Head 1

Ground

Diskette Change

I

I

I

I

I

I/O

O

O

O

O


Hard Disk Cable Connector Signals

15

16

17

18

19

20

11

12

13

14

8

9

10

5

6

3

4

7

Pin Signal Name

1

2

Host Reset

Ground

Host Data 7

Host Data 8

Host Data 6

Host Data 9

Host Data 5

Host Data 10

Host Data 4

Host Data 11

Host Data 3

Host Data 12

Host Data 2

Host Data 13

Host Data 1

Host Data 14

Host Data 0

Host Data 15

Ground

No Connection

I/O

O

I/O

I/O

I/O

I/O

I/O

I/O

I/O

I/O

I/O

I/O

I/O

I/O

I/O

I/O

I/O

I/O

Power

35

36

37

38

31

32

33

34

28

29

30

23

24

25

26

27

Pin Signal Name

21

22

No Connection

Ground

Host IOW

Ground

Host IOR

Ground

I/O Channel

Ready

No Connection

No Connection

Ground

Host IRQ

No Connection

Host A1

No Connection

Host A0

Host A2

39

40

Host CS0

Host CS1

ACTIVE bar

Ground

I/O

I

O

Power

O

Power

I

Power

O

O

O

O

O

I

Power

5-20

Safety Inspection

Guide

General Guidelines ........................................................................................ 6-2




6-1

General Guidelines

The purpose of this Safety Inspection Guide is to help you identify possible unsafe conditions on machines that are being inspected for a Maintenance

Agreement. Each machine has needed items installed to provide the operators and service personnel with an acceptable level of safety. This guide lists only these items. Good judgment should be used to identify possible safety conditions not covered by this Safety Inspection Guide.

If any unsafe conditions are present, you must find out how serious the hazard is and if you can continue before you correct the hazard.

All current IBM Aptiva service supplements outlining feature/model changes, along with the machine history, should be reviewed.

Check the following items:

•

Damaged, missing, or changed parts, especially in the area of the On/Off switch and the power supply.

•

Damaged, missing, or changed covers.

•

Possible safety exposure from any non-IBM attachments.

6-2

Parts Catalog

Assembly 1: System Unit - Exterior ............................................................... 7-2

Assembly 2: System Unit - Interior ................................................................ 7-3

Assembly 3: Diskette, CD-ROM Drive........................................................... 7-5

Assembly 4: Hard Disk Drives, Audio-I/O Board and Fax / Modem Card ..... 7-7

Assembly 5: Monitor and Power Cord ......................................................... 7-11

Assembly 6: Keyboard and Mouse.............................................................. 7-12

Assembly 7: Software .................................................................................. 7-13




7-1

Assembly 1: System Unit - Exterior

Asm-Index FRU Number

1-1

1-2

1-3

1-4

01K4253

01K4199

01K4262

01K4215

Description

Front Bezel

Top Cover

Front Bezel Mounting Screws

5.25-in. Bay Blank Panel

7-2

Assembly 2: System Unit - Interior

Asm-Index

2-1

2-2

2-3

2-4

2-NS

2-NS

2-5

2-6

2-7

2-8

2-9

2-10

2-11

2-12

2-13

2-14

2-NS

FRU Number

01K4248

01K4254

01K4213

01K4192

01K4207

01K4204

01K4217

01K4210

01K4211

01K4203

01K4258

01K4200

01K4276

01K4208

01K4212

01K4205

03K0327

Description

Assembly Lower Case

Assembly Wire LED

Mounting Purse Lock

Core

Cable Tie

3.5-in. Drive Spring

Rubber

Hook (for system board, lower)

Hook (for system board, upper)

BKT Hook (for riser card)

Screw Tap

Bracket Port

GND Stitch

I/O Port Plate

Cover

Fan Cover

Spring Wire for Fan Cover

Parts Catalog 7-3

2-24

2-25

2-26

2-NS

2-NS

2-NS

2-27

2-28

2-29

Asm-Index

2-15

2-16

2-17

2-18

2-18

2-18

2-18

2-18

2-18

2-18

2-18

2-18

2-19

2-NS

2-20

2-21

2-21

2-21

2-22

2-NS

2-NS

2-23

FRU Number

01K4219

01K4206

01K4239

01K4184

01K4185

01K4187

01K4186

03K0345

03K0346

03K0347

01K4273

01K4274

01K4264

03K0328

01K4278

01K4236

01K4237

03K0343

01K4238

01K4259

03K0329

01K4223

01K4247

01K4261

01K4227

01K4257

01K4216

01K4218

01K4256

Description

Card Guide

Plate GND

System Board

Pentium 120 MHz Processor





Pentium 166 MHz MMX Processor

Pentium 200 MHz MMX Processor

IMD PR150+ Processor

IMD PR166+ Processor

Fan Sink

Flash ROM

Lithium Battery(CR2032)

SIMM EDO, 4MB, Non Parity



Riser Card(96477)

Screw for Riser Card

GND Stitch for Riser Card

Golden Finger

Audio I/O Board, see page 7-7 to 7-10

Modem Card, see page 7-7 to 7-10

Power Supply (200-W)

Mounting Screws for Power Supply

Power Switch and Cable

Screws for Power Switch

Foot

Foot Holder

Foot Holder Screws

7-4

Assembly 3: Diskette, CD-ROM Drive



3-1

3-2

3-3

3-4

3-5

01K4242

01K4214

01K4229

01K4201

01K4202

3-6

3-6

3-6

3-6

3-7

3-8

3-9

01K4267

01K4268

03K0341

03K0342

01K4228

01K4224

01K4259

Description

Assembly 1.44MB Diskette Drive

3.5-in. 1.44MB Diskette Drive Knob

Diskette Drive Cable - 34P 4C 675MM

3.5-in. Drive Holder- upper

3.5-in. Drive Holder- lower

CD-ROM (8X)- API

CD-ROM (12X)- AO

CD-ROM (16X)-AO

CD-ROM (16X)- API

CD-ROM Drive Audio Cable

CD-ROM IDE Cable

Mounting Screws (for Diskette & CD-

ROM)

7-6

Assembly 4: Hard Disk Drives, Audio-I/O

Board and Fax / Modem Card


7-8


4-1

4-1

4-1

4-1

4-1

4-1

4-1

03K0330

02K2263

03K0322

03K0323

03K0324

03K0325

03K0326

4-2

4-3

4-4

4-NS

4-5

4-6

4-7

4-7

01K4224

01K4260

01K4240

03K0318

01K4232

01K4233

01K4234

01K4272

Description

2.1GB Hard Disk Drive (Quantum, 5.25”)

4.3GB Hard Disk Drive (Quantum, 5.25”)

1.2GB Hard Disk Drive (Seagate)





Hard Disk Drive Cable - 40P 3C 450MM

Mounting Screws (for HDD)

Assembly Audio I/O Board w/Wavetable w/o Cables

Assembly Audio I/O Board w/o Cables

Audio I/O Board Cable - 34pin

Audio I/O Board Cable - 10pin

Modem Card (CA) w/o Phone Cord

Modem Card (GE) w/o Phone Cord



4-7 03K0320

4-7

4-7

4-7

4-7

03K0321

03K0331

03K0332

03K0333

4-7

4-7

4-7

4-7

4-8

03K0335

03K0336

03K0337

03K0340

01K4231

4-NS

4-NS

4-NS

4-NS

4-NS

03K0311

4-9

4-9

4-9

4-10

06J7897

01K4190

01K4189

01K4191

Description

Modem Card (FR) w/o Phone Cord

Modem Card (UK) w/o Phone Cord

Modem Card (ND) w/o Phone Cord

Modem Card (SG) w/o Phone Cord

Modem Card (NO) w/o Phone Cord

Modem Card (SU) w/o Phone Cord

Modem Card (DK) w/o Phone Cord

Modem Card (SV) w/o Phone Cord

Modem Card (AS) w/o Phone Cord

Modem Card Audio Cable

Phone Cord (CA) (local buy)

Phone Cord (FR,GE,UK)

Country Specific Adapter(GE)*

Country Specific Adapter(FR)*

Country Specific Adapter(UK)*

* An adapter is necessary for those phone cords which are used in countries other than the Canada.

Speaker (3.0W CA)

Speaker (3.0W UK)

Speaker(3.0W GE/FR)

Microphone(CA)

7-10

Assembly 5: Monitor and Power Cord

Asm-index FRU Number

5-1 01K4269

5-1

5-1

06J7898

01K4270

5-1

5-2

06J7899

01K4255

5-NS

5-NS

5-NS

06J7900

01K4196

01K4198

Description

Monitor 14”(13.1” viewable image size,

Tilburg,76H6981-412)


Toronto,76H6981-411)


Tilburg,76H6984-412)

Monitor-15”(13.6” viewable image size,

Toronto,76H6984-411)

Monitor Stand

Power Cord for Monitor and System

Unit

Power Cord (CA)

Power Cord (CE)

Power Cord (UK)


Assembly 6: Keyboard and Mouse

Asm-Index

6-1

6-1

6-1

6-1

6-1

6-1

6-1

6-1

6-1

6-1

6-2

FRU Number

07H0665

07H0667

07H0680

07H0681

07H0701

07H0679

07H0698

07H0697

07H0688

07H0678

01K4263

Description

Keyboard-104 (CA-EN)

Keyboard-104 (CA-FR)

Keyboard-105 (FR)

Keyboard-105 (GR)

Keyboard-105 (UK)

Keyboard (Netherlands)

Keyboard (Switzerland-Fr/Ge)

Keyboard (Sweden/Finland)

Keyboard (Norwegian)

Keyboard (Danish)

Mouse

7-12

Assembly 7: Software

Asm-Index

7-

FRU Number

01K4275

Description

Recovery (CA)

Recovery (UK)

Recovery (FR)

Recovery (CA-FR)

Recovery (GR)

Diagnostic Diskette


7-14

Appendix A. Part Number Index

FRU Number Asm-

Index

2-16

2-NS

2-12

2-6

2-7

2-13

2-3

3-2

1-2

2-10

3-4

3-5

2-8

2-NS

2-14

2-18

4-9

4-9

4-10

2-4

5-NS

5-NS

4-NS

4-NS

4-NS

4-NS

2-18

2-18

2-18

01K4184

01K4185

01K4186

01K4187

01K4189

01K4190

01K4191

01K4192

01K4196

01K4198

01K4199

01K4200

01K4201

01K4202

01K4203

01K4204

01K4205

01K4206

01K4207

01K4208

01K4210

01K4211

01K4212

01K4213

01K4214

Page

7-3

7-3

7-3

7-6

7-4

7-3

7-3

7-3

7-2

7-3

7-6

7-6

7-3

7-3

7-3

7-4

7-10

7-10

7-10

7-3

7-11

7-11

7-10

7-10

7-10

7-10

7-4

7-4

7-4

FRU Number Asm-

Index

01K4234

01K4236

01K4237

01K4238

01K4239

01K4240

01K4242

01K4247

01K4248

01K4253

01K4254

01K4255

01K4256

01K4257

01K4258

01K4215

01K4216

01K4217

01K4218

01K4219

01K4223

01K4224

01K4224

01K4227

01K4228

01K4229

01K4231

01K4232

01K4233

2-26

2-1

1-1

2-2

5-2

2-29

2-NS

2-9

4-7

2-21

2-21

2-22

2-17

4-4

3-1

4-2

2-NS

3-7

3-3

4-8

4-5

4-6

1-4

2-27

2-5

2-28

2-15

2-23

3-8

Page

7-11

7-4

7-4

7-3

7-4

7-3

7-2

7-3

7-9

7-4

7-4

7-4

7-4

7-9

7-6

7-9

7-4

7-6

7-6

7-10

7-9

7-10

7-2

7-4

7-3

7-4

7-4

7-4

7-6




A-1

01K4276

01K4278

02K2263

03K0311

03K0318

03K0320

03K0321

03K0322

03K0323

03K0324

03K0325

03K0326

03K0327

03K0328

FRU Number Asm-

Index

01K4259 2-NS

01K4259

01K4260

01K4261

01K4262

01K4263

01K4264

01K4267

3-9

4-3

2-NS

1-3

6-2

2-19

3-6

01K4268

01K4269

01K4270

01K4272

01K4273

01K4274

01K4275

3-6

5-1

5-1

4-7

2-18

2-18

7-

4-1

4-1

4-1

4-1

4-1

2-NS

2-NS

2-11

2-20

4-1

4-NS

4-NS

4-7

4-7

Page

7-3

7-4

7-9

7-10

7-9

7-9

7-10

7-6

7-11

7-11

7-9

7-4

7-4

7-13

7-9

7-9

7-9

7-9

7-9

7-3

7-4

7-4

7-6

7-9

7-4

7-2

7-12

7-4

7-6

06J7897

06J7898

06J7899

06J7900

07H0665

07H0667

07H0678

07H0679

07H0680

07H0681

07H0688

07H0697

07H0698

07H0701

FRU Number Asm-

Index

03K0329 2-NS

03K0330

03K0331

03K0332

03K0333

03K0335

03K0336

03K0337

4-7

4-7

4-7

4-1

4-7

4-7

4-7

03K0340

03K0341

03K0342

03K0343

03K0345

03K0346

03K0347

4-7

3-6

3-6

2-21

2-18

2-18

2-18

6-1

6-1

6-1

6-1

6-1

6-1

6-1

4-9

5-1

5-1

5-NS

6-1

6-1

6-1

Page

7-10

7-11

7-11

7-11

7-12

7-12

7-12

7-10

7-6

7-6

7-4

7-4

7-4

7-4

7-12

7-12

7-12

7-12

7-12

7-12

7-12

7-4

7-9

7-10

7-10

7-10

7-10

7-10

7-10

A-2

Appendix B. Online Support

Information

This section describes online technical support services available to help repair the Aptiva computer.

This section covers:

•

IBM PC Company Bulletin Board Service (BBS)

•

IBM PC Company Fax-Back Service

•

IBM Online HelpCenter on Prodigy, America Online, CompuServe

•

IBM useful sites on the World Wide Web (WWW)

Online technical support offers convenient and valuable information when you need it. IBM offers support areas on several online services where you can work with IBM technicians for solutions to your questions, download key files, and access database information for the Aptiva computer.

The IBM PC Company offers online resources including several Internet World

Wide Web sites, the IBM Online HelpCenter support areas, a Fax-Back service, and a Bulletin Board Service.

The IBM PC Company BBS telephone number is (919) 517-0001. (U.S. and

Canada only). The BBS contains a valuable file library with drivers, software updates, product information, and other file updates. To access the BBS, set your modem for eight data bits, one stop bit, and no parity bit.

The IBM PC Company Automated Fax-Back System offers a variety of IBM computer-related articles. To access this service, call 800-IBM-3395. The Fax-

Back system file library can also be accessed through the PC Company BBS.

Aptiva technical support is offered through the IBM Online HelpCenters on the

Prodigy Service, America Online, and through the IBM support forums on

CompuServe.

IBM online support areas on all of the services can assist with your technical questions. These areas offer message boards monitored by IBM technicians, databases of computer-related solutions, and file libraries.

World-wide users can access the IBM Aptiva support forums on CompuServe.

CompuServe users can use the Go word: APTIVA to reach the Aptiva support forum. For information about CompuServe, call (800) 848-8990 (U.S. and

Canada only).




B-1

To reach the IBM Online HelpCenter on Prodigy, use the jumpword: IBM. For information about Prodigy, please call (800) 776-3449 (U.S. and Canada only). You can reach the IBM Online HelpCenter on America Online using keyword: IBM Connection. For information about America Online, please call

(800) 827-6364 (U.S. and Canada only). Prodigy and America Online have limited international availability.

To access the IBM PC Company Internet sites, you will need to acquire

Internet access. Please check with your local Internet provider for more information. (Members of Prodigy, AOL, and CompuServe can reach these sites through the Internet capabilities of the services.)

Here are useful IBM Internet addresses for Aptiva information:

http://www.pcco.ibm.com

IBM PC Company Home Page on the World Wide Web

http://www.pc.ibm.com/aptiva/index.html

Aptiva Home Page

http://www.pc.ibm.com/products.html

Aptiva Product Specifications

http://www.pc.ibm.com/files.html

IBM PC Company Searchable File Library

http://www.pc.ibm.com/answerbk/ansbank.html

Aptiva-PS/1 Answer Bank -- A database of answers to frequently asked questions.

B-2

Appendix C. Model/Monitor

Configurations and FRU Part Numbers

The models described in this appendix are Service Level A (SL-A) machines.

Only factory-installed part are listed.

If the machine you are serving has Service Level A on the label, but you cannot find it listed in this appendix, call your local IBM Aptiva Servicer

Bulletin Board for updated model information.




C-1

Model/Monitor Configurations and FRU Parts

Number for Canada Geography---(1)

Model

Country/

Language

System

Board

E10

Canada-

English

E11

Canada-

French

E12

Canada-

English

E13

Canada-

English

E20

Canada-

English

01K4239 01K4239 01K4239 01K4239 01K4239

Processor 01K4274 01K4274 01K4274 01K4274 01K4186

Memory 01K4237 01K4237 01K4236/

01K4237

01K4236/

01K4237

01K4237

Hard Drive 03K0325 03K0325 03K0325 03K0325 03K0325

Monitor

CD-ROM

Audio I/O

Board

Power

Supply

Fax/

Modem

06J7898

01K4268

01K4240

01K4247

01K4234

06J7898

01K4268

01K4240

01K4247

01K4234

06J7898

03K0341

03K0318

01K4247

01K4234

06J7898

03K0341

03K0318

01K4247

01K4234

06J7898

01K4268

01K4240

01K4247

01K4234

C-2



Model

Country/

Language

System

Board

Processor

Memory

E21

Canada-

French

E22

Canada-

English

E23

Canada-

English

E30

Canada-

English

E31

Canada-

French

01K4239 01K4239 01K4239 01K4239 01K4239

01K4186 03K0346 03K0346 01K4186 01K4186

01K4237 01K4236/

01K4237

01K4236/

01K4237

01K4237 01K4237

Hard Drive 03K0325 03K0325 03K0325 03K0326 03K0326

Monitor 06J7898 06J7898 06J7898 06J7899 06J7899

CD-ROM 01K4268 03K0341 03K0341 01K4268 01K4268

01K4240 03K0318 03K0318 01K4240 01K4240 Audio I/O

Board

Power

Supply

Fax/

Modem

01K4247

01K4234

01K4247

01K4234

01K4247

01K4234

01K4247

01K4234

01K4247

01K4234

Model/Monitor Configurations and FRU Part Numbers C-3



Model

Country/

Language

System

Board

Processor

Memory

E32

Canada-

English

E33

Canada-

English

E42

Canada-

English

01K4239 01K4239 01K4239

03K0346 03K0346 03K0347

03K0343 03K0343 01K4237/

03K0343

Hard Drive 03K0326 03K0326 03K0319

Monitor 06J7899 06J7899 06J7899

CD-ROM 03K0341 03K0341 03K0341

03K0318 03K0318 03K0318 Audio I/O

Board

Power

Supply

Fax/

Modem

01K4247

01K4234

01K4247

01K4234

01K4247

01K4234

C-4


Number for EMEA Geography---(1)

Monitor

CD-ROM

Audio I/O

Board

Power

Supply

Fax/

Modem

Model

Country/

Language

System

Board

E04

UK

01K4239

E14

French

01K4239

E15

French

01K4239

E16

French

01K4239

E24

German

01K4239

Processor 01K4185 01K4273 01K4274 01K4273 01K4273

Memory 01K4237 01K4237 01K4237 01K4237 01K4237

Hard Drive 03K0323 03K0323 03K0324 03K0323 03K0323

01K4269 01K4269 01K4269 01K4270 01K4269

01K4267 01K4267 01K4267 01K4267 01K4267

01K4240 03K0318 03K0318 03K0318 01K4240

01K4247

--

01K4247

--

01K4247

--

01K4247

--

01K4247

--




Monitor

CD-ROM

Audio I/O

Board

Power

Supply

Fax/

Modem

Model

Country/

Language

System

Board

E24

UK

01K4239

E25

French

01K4239

E27

German

01K4239

E34

UK

01K4239

E34

Austria

01K4239

Processor 01K4273 01K4274 01K4274 01K4274 01K4274

Memory 01K4237 01K4237 03K0343 01K4237 01K4237

Hard Drive 03K0323 03K0324 03K0323 03K0324 03K0324

01K4269 01K4270 01K4270 01K4270 01K4270

01K4267 01K4267 01K4267 01K4267 01K4267

01K4240 03K0318 03K0318 01K4240 01K4240

01K4247

--

01K4247

--

01K4247

--

01K4247

--

01K4247

--

C-6



Model

Country/

Language

E34

German

E35

French

E36

French

E44

German

E45

UK

System

Board

01K4239 01K4239 01K4239 01K4239 01K4239

Processor 01K4274 01K4186 01K4186 01K4186 01K4186

Memory 01K4237 01K4237 01K4237 01K4237 01K4237

Hard Drive 03K0324 03K0324 03K0324 03K0324 03K0324

Monitor 01K4270 01K4270 01K4269 01K4270 01K4270

CD-ROM

Audio I/O

Board

01K4267 01K4267 01K4267 01K4267 01K4267

01K4240 03K0318 03K0318 01K4240 01K4240

Power

Supply

Fax/

Modem

01K4247 01K4247 01K4247 01K4247 01K4247

--03K0320 -03K0321




Model

Country/

Language

E45

German

E46

UK

E46

French

E46

German

E46

Denmark

System

Board

01K4239 01K4239 01K4239 01K4239 01K4239

Processor 01K4186 01K4273 01K4273 01K4273 01K4273

Memory 01K4237 01K4237 01K4237 01K4237 01K4237

Hard Drive 03K0324 03K0330 03K0330 03K0330 03K0330

Monitor 01K4270 01K4269 01K4269 01K4269 01K4269

CD-ROM

Audio I/O

Board

01K4267 03K0341 03K0341 03K0341 03K0341

01K4240 03K0318 03K0318 03K0318 03K0318

Power

Supply

Fax/

Modem

01K4247 01K4247 01K4247 01K4247 01K4247

01K4272 -----

C-8



Model

Country/

Language

E46

Netherlands

E46

Norway

E46

Finland

E46

Sweden

E46

Swiss-

German

System

Board

01K4239 01K4239 01K4239 01K4239 01K4239

Processor 01K4273 01K4273 01K4273 01K4273 01K4273

Memory 01K4237 01K4237 01K4237 01K4237 01K4237

Hard Drive 03K0330 03K0330 03K0330 03K0330 03K0330

Monitor 01K4269 01K4269 01K4269 01K4269 01K4269

CD-ROM

Audio I/O

Board

03K0341 03K0341 03K0341 03K0341 03K0341

03K0318 03K0318 03K0318 03K0318 03K0318

Power

Supply

Fax/

Modem

01K4247 01K4247 01K4247 01K4247 01K4247

------




Model

Country/

Language

E46

Swiss-

French

E46

Austria

E54

UK

E54

French

E54

German

System

Board

01K4239 01K4239 01K4239 01K4239 01K4239

Processor 01K4273 01K4273 01K4274 01K4274 01K4274

Memory 01K4237 01K4237 01K4237 01K4237 01K4237

Hard Drive 03K0330 03K0330 03K0330 03K0330 03K0330

Monitor 01K4269 01K4269 01K4269 01K4269 01K4269

CD-ROM

Audio I/O

Board

03K0341 03K0341 03K0341 03K0341 03K0341

03K0318 03K0318 03K0318 03K0318 03K0318

Power

Supply

Fax/

Modem

01K4247 01K4247 01K4247 01K4247 01K4247

------

C-10



Model

Country/

Language

E54 E54

Denmark Netherlands

E54

Norway

E54

Finland

E54

Sweden

System

Board

01K4239 01K4239 01K4239 01K4239 01K4239

Processor 01K4274 01K4274 01K4274 01K4274 01K4274

Memory 01K4237 01K4237 01K4237 01K4237 01K4237

Hard Drive 03K0330 03K0330 03K0330 03K0330 03K0330

Monitor 01K4269 01K4269 01K4269 01K4269 01K4269

CD-ROM

Audio I/O

Board

03K0341 03K0341 03K0341 03K0341 03K0341

03K0318 03K0318 03K0318 03K0318 03K0318

Power

Supply

Fax/

Modem

01K4247 01K4247 01K4247 01K4247 01K4247

------




Model

Country/

Language

E54

Swiss-

German

E54

Swiss-

French

E54

Austria

E55

UK

E55

French

System

Board

01K4239 01K4239 01K4239 01K4239 01K4239

Processor 01K4274 01K4274 01K4274 01K4274 01K4274

Memory 01K4237 01K4237 01K4237 01K4237 01K4237

Hard Drive 03K0330 03K0330 03K0330 03K0325 03K0325

Monitor 01K4269 01K4269 01K4269 01K4270 01K4270

CD-ROM

Audio I/O

Board

03K0341 03K0341 03K0341 03K0341 03K0341

03K0318 03K0318 03K0318 03K0318 03K0318

Power

Supply

Fax/

Modem

01K4247 01K4247 01K4247 01K4247 01K4247

------

C-12



Model

Country/

Language

E55 E55 E55

German Denmark Netherlands

E55

Norway

E55

Finland

System

Board

01K4239 01K4239 01K4239 01K4239 01K4239

Processor 01K4274 01K4274 01K4274 01K4274 01K4274

Memory 01K4237 01K4237 01K4237 01K4237 01K4237

Hard Drive 03K0325 03K0325 03K0325 03K0325 03K0325

Monitor 01K4270 01K4270 01K4270 01K4270 01K4270

CD-ROM

Audio I/O

Board

03K0341 03K0341 03K0341 03K0341 03K0341

03K0318 03K0318 03K0318 03K0318 03K0318

Power

Supply

Fax/

Modem

01K4247 01K4247 01K4247 01K4247 01K4247

------




Model

Country/

Language

E55

Sweden

E55

Swiss-

German

E55

Swiss-

French

E55

Austria

E56

UK

System

Board

01K4239 01K4239 01K4239 01K4239 01K4239

Processor 01K4274 01K4274 01K4274 01K4274 01K4186

Memory 01K4237 01K4237 01K4237 01K4237 01K4237

Hard Drive 03K0325 03K0325 03K0325 03K0325 03K0325

Monitor 01K4270 01K4270 01K4270 01K4270 01K4270

CD-ROM

Audio I/O

Board

03K0341 03K0341 03K0341 03K0341 03K0341

03K0318 03K0318 03K0318 03K0318 03K0318

Power

Supply

Fax/

Modem

01K4247 01K4247 01K4247 01K4247 01K4247

------

C-14



Model

Country/

Language

E56

French

E56 E56 E56


E56

Norway

System

Board

01K4239 01K4239 01K4239 01K4239 01K4239

Processor 01K4186 01K4186 01K4186 01K4186 01K4186

Memory 01K4237 01K4237 01K4237 01K4237 01K4237

Hard Drive 03K0325 03K0325 03K0325 03K0325 03K0325

Monitor 01K4270 01K4270 01K4270 01K4270 01K4270

CD-ROM

Audio I/O

Board

03K0341 03K0341 03K0341 03K0341 03K0341

03K0318 03K0318 03K0318 03K0318 03K0318

Power

Supply

Fax/

Modem

01K4247 01K4247 01K4247 01K4247 01K4247

------




Model

Country/

Language

E56

Finland

E56

Sweden

E56

Swiss-

German

E56

Swiss-

French

E56

Austria

System

Board

01K4239 01K4239 01K4239 01K4239 01K4239

Processor 01K4186 01K4186 01K4186 01K4186 01K4186

Memory 01K4237 01K4237 01K4237 01K4237 01K4237

Hard Drive 03K0325 03K0325 03K0325 03K0325 03K0325

Monitor 01K4270 01K4270 01K4270 01K4270 01K4270

CD-ROM

Audio I/O

Board

03K0341 03K0341 03K0341 03K0341 03K0341

03K0318 03K0318 03K0318 03K0318 03K0318

Power

Supply

Fax/

Modem

01K4247 01K4247 01K4247 01K4247 01K4247

------

C-16



Model

Country/

Language

E64

UK

E64

French

E64 E64 E64


System

Board

01K4239 01K4239 01K4239 01K4239 01K4239

Processor 03K0345 03K0345 03K0345 03K0345 03K0345

Memory 01K4237 01K4237 01K4237 01K4237 01K4237

Hard Drive 03K0325 03K0325 03K0325 03K0325 03K0325

Monitor 01K4270 01K4270 01K4270 01K4270 01K4270

CD-ROM

Audio I/O

Board

03K0341 03K0341 03K0341 03K0341 03K0341

03K0318 03K0318 03K0318 03K0318 03K0318

Power

Supply

Fax/

Modem

01K4247 01K4247 01K4247 01K4247 01K4247

------




Model

Country/

Language

E64

Norway

E64

Finland

E64

Sweden

E64

Swiss-

German

E64

Swiss-

French

System

Board

01K4239 01K4239 01K4239 01K4239 01K4239

Processor 03K0345 03K0345 03K0345 03K0345 03K0345

Memory 01K4237 01K4237 01K4237 01K4237 01K4237

Hard Drive 03K0325 03K0325 03K0325 03K0325 03K0325

Monitor 01K4270 01K4270 01K4270 01K4270 01K4270

CD-ROM

Audio I/O

Board

03K0341 03K0341 03K0341 03K0341 03K0341

03K0318 03K0318 03K0318 03K0318 03K0318

Power

Supply

Fax/

Modem

01K4247 01K4247 01K4247 01K4247 01K4247

------

C-18



Model

Country/

Language

E64

Austria

E65

UK

E65

French

E65

German

E65

Denmark

System

Board

01K4239 01K4239 01K4239 01K4239 01K4239

Processor 03K0345 01K4186 01K4186 01K4186 01K4186

Memory 01K4237 01K4237 01K4237 01K4237 01K4237

Hard Drive 03K0325 03K0325 03K0325 03K0325 03K0325

Monitor 01K4270 01K4270 01K4270 01K4270 01K4270

CD-ROM

Audio I/O

Board

03K0341 03K0341 03K0341 03K0341 03K0341

03K0318 03K0318 03K0318 03K0318 03K0318

Power

Supply

Fax/

Modem

01K4247 01K4247 01K4247 01K4247 01K4247

-03K0321 03K0320 01K4272 03K0336




Model

Country/

Language

E65

Netherlands

E65

Norway

E65

Finland

E65

Sweden

E65

Swiss-

German

System

Board

01K4239 01K4239 01K4239 01K4239 01K4239

Processor 01K4186 01K4186 01K4186 01K4186 01K4186

Memory 01K4237 01K4237 01K4237 01K4237 01K4237

Hard Drive 03K0325 03K0325 03K0325 03K0325 03K0325

Monitor 01K4270 01K4270 01K4270 01K4270 01K4270

CD-ROM

Audio I/O

Board

03K0341 03K0341 03K0341 03K0341 03K0341

03K0318 03K0318 03K0318 03K0318 03K0318

Power

Supply

Fax/

Modem

01K4247 01K4247 01K4247 01K4247 01K4247

03K0331 03K0333 03K0335 03K0337 03K0332

C-20



Model

Country/

Language

E65

Swiss-

Finland

E65

Austria

E66

Sweden

System

Board

01K4239 01K4239 01K4239

Processor 01K4186 01K4186 03K0346

Memory 01K4237 01K4237 03K0343

Hard Drive 03K0325 03K0325 03K0330

Monitor 01K4270 01K4270 01K4270

CD-ROM

Audio I/O

Board

03K0341 03K0341 03K0341

03K0318 03K0318 03K0318

Power

Supply

Fax/

Modem

01K4247 01K4247 01K4247

03K0332 -03K0337



Number for Netherlands Geography

Model

Country/

Language

E15

Netherlands

E25

Netherlands

E45

Netherlands

System

Board

01K4239 01K4239 01K4239

Processor 01K4274 01K4274 01K4186

Memory 01K4237 01K4237 01K4237

Hard Drive 03K0330 03K0330 03K0330

Monitor 01K4269 01K4270 01K4270

CD-ROM

Audio I/O

Board

01K4267 01K4267 01K4267

03K0318 03K0318 01K4240

Power

Supply

Fax/

Modem

01K4247 01K4247 01K4247

--03K0331

C-22


Number for USA

Model

Country/

Language

E40

USA

System

Board

01K4239

Processor 01K4274

Memory 01K4237

Hard Drive 03K0330

Monitor 06J7898

CD-ROM

Audio I/O

Board

03K0341

03K0318

Power

Supply

Fax/

Modem

01K4247

01K4234


C-24

Printed in Ireland

International Business Machines Corporation

Old Orchard Road,

Armonk, New York 10504

Part Number: 14J0080

Form Number:

05/97

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