CleanMate

QQ3 Series

Robotic Vacuum Cleaner

QQ3 Series

Robotic Vacuum Cleaner

USER MANUAL

REV.A 122812

If you have questions or issues on the product, do not return it to store.

Please contact technical support with live chat at: http://cleanmate.metapo.com or visit www.infinuvo.com

Table of Contents

Safety Precautions 1

Safety Precautions

Safety Instructions 1

Special Features 2

Cautions 3

Main Unit and Accessories 4

Before using this product, please read the following safety instructions and keep this operation manual for future reference.

Before using this product, please follow all normal safety precautions to avoid the occurrence of situations such as fire, short-circuit, and injury.

Please make sure that you observe all the following safety precautions:

Safety Instructions

Main Unit Features

Control Panel

QQ3-T Control Panel

QQ3-LT Control Panel

5

6

6

8

Remote Control Functions 9

Battery Installation and Removal 11

1. Read this user manual thoroughly before using this product.

2. This product is not for use outdoors.

3. This product is an electronic device. Never get it wet or let it come in

contact with water. Do not use it in a moist or wet environment. This

is to prevent damage to the electronics in the unit.

4. Before using this product, please tidy up things on the floor. You must

remove all objects that could get caught in the roller brush or in the

air intake on the bottom of the unit. Examples include, clothing, power

cords, cable, telephone cords, drapes or blinds, loose fringes of rugs.

These items can get caught in the unit, and either prevent it from

moving, or the unit could pull over a lamp, table, or chair (for

Recharging the Battery 12

Scheduler Operations 14

examples) and cause damage to the unit, floor, object, or person.

5. Please do not sit or stand on this product. Pay special attention to

toddlers or pets in the house to prevent damage to the unit or the child

or pet.

Installing Accessories 18 6. Please do not use this product to clean a still-burning cigarette, a lit

General Operation 20

match or burning embers.

7. Please do not use this product to clean flammable or highly volatile

Cleaning and Maintenance

Cleaning Dust Bin & Air Filter

Cleaning the Vacuum Entry

21

22

23 liquids such as gasoline or white gasoline.

8. To prevent damage to the vacuum, make sure that nothing is

obstructing the air vents on the top of the unit.

9. When not in use for long periods of time, the power switch must be

turned off.

Useful Tips 24

Specifications 26

Troubleshooting 27

Warranty Policy 28

1

Safety Instructions

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Clean Mate 365

10. When using rechargeable batteries, please use the correct voltage and current listed on the product. If you are not sure about the standard voltage, please ask your distributor or query the local electricity company.

11. Use the factory-provided CleanMate battery and charger.

12. When your hands are wet, do not touch the battery charger, plug or power cord.

13. When you need to clean this product, turn it off; unplug the charger, and remove the battery.

Special Features

1. This product is a robotic vacuum cleaner that utilizes high vacuum suction, two roller brushes on the bottom, a side brush for cleaning along walls and an ultraviolet light to help with disinfection. All of these features make this unit perfect for cleaning a wide variety of floor types, including ceramic tile, hardwood, vinyl and most carpets. As long as you have the Infinuvo Robotic

Vacuum Cleaner, you have the most helpful house cleaning mate.

2. The compact shape enables this unit to clean under beds, tables and other

furniture that standard upright vacuums cannot get to.

3. Once the CleanMate is turned on, it will follow a five step repetitive movement: Special bounce, Spiral, Along Wall, "S" shape, and Polygonal

Spiral. This wide variety of movement helps to ensure that the unit completely cleans a room.

F1 F2 F3 F4 F5

Special Features

4."MODE"button on the remote control allows you to select a specific cleaning pattern for the CleanMate. By default the unit operate in

Automatic Mode (switches between all 5 patterns), but by using the

"MODE" button on the remote, you can select a specific pattern in the following sequence: 1.Spiral 2.Special Bounce 3.Along Wall 4.'S' Shape

5.Polygonal Spiral and back to A.Automatic.

Note: when mode 4 "S" shape in use, if the CleanMate in 45 degree angle get into 90 degree wall corner and stuck in the corner, please use remote control

to switch other mode ( in auto mode the CleanMate will change other mode

automatically in 30 sec).

5. Sensors at the front of the unit tell the CleanMate when it comes in contact with a wall or other obstacle, to back up, turn and clean around the object.

6. Photo sensors on the underside of the front of the unit detect stairs, and other drop offs, to keep it from falling off the edge and damaging the unit or anything else.

7. A handle is built-in to the unit to make it easy to pick up and move the unit to a different room.

Cautions CleanMate

Do not look directly at the UV light.

Do not touch the UV light bulb with bare hands. Natural skin oils will

cause premature failure.

Do not attempt to remove or replace the UV light. This light is a

permanent fixture and is not user-replaceable.

Spiral Special Bounce Along Wall “S” Shape Polygonal Spiral

3

2

Main Unit and Accessories

No.

Description QTY

1 QQ3-T/QQ3-LT Main Unit 1

2

3

4

5

6

7

Remote Control

Filter

Rechargeable Battery

Charger

User Manual

Self-Charging Station

1

2

1

1

1

1

8

Sonic Wall

(Only comes with QQ3-LT II)

2

1

1

2

QQ3-T Model

3

QQ3-LT Model 4

7

8

6

CleanMate

QQ3Series

Robotic Vacuum Cleaner

USER MANUAL

5

Main Unit Features

Timer Button

Bumper

Power Switch

Start/Stop Button

Battery Cover

Remote Control

Air Vent

Dust Bin

Battery Charging

Socket

Charging connecting point

Ultraviolet Light

Rolling Brush

4 5

Remote Control

Sensor

Control Panel

Handle

Side Sensor

Auxiliary Wheel

Side Brush

Drive Wheel

Vacuum Entry

QQ3-T Control Panel

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Clean Mate 365

1. Press “POWER” button on QQ3 to turn it on. The power LED (solid blue) will light up.

2. Press “Start/Stop” button once on QQ3 unit to start the cleaning. Press this button again to stop cleaning.

3. Press “TIMER” button on QQ3 unit to set the operation running time.

The numerical panel on QQ3 will display the running time & cleaning mode. When QQ3 is powered on for the 1st time, default running time is set to 90 minutes. User can change running time from 10 to 90 minutes in 10minute intervals by pressing the TIMER button.

4. Set CleanMate running time based on the size of cleaning area. Regularly remove the debris and hairs around brushes and wheels to conserve battery power and increase battery life time.

5. When the battery power is low, the LOW BATT light on QQ3 will blink in red.

6. In the following situations, ERROR light will light up: battery over charging, motor overloading, and wheel traction losing (lifted off ground, etc) for more than 3 seconds.

QQ3-T Control Panel

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Clean Mate 365

LED and Audible Alert Indicators

Audible indicator

Long Beep once

Status

Long Beep once followed by one Short Beep

Description

Times up (when the cleaning timer was set)

Battery Low, cleaning function off

Error

Short Beep three times

Short Beep three times and One long Beep

Fully charged

Fully charged and start vacuuming again

(when the docking station is set that after fully charged, QQ3 will go out to vacuum again)

LED indicator

Color of LED Lights Description

Green Steady – Brush Motor Off

Blinking – Battery Low

Red

Blue

Yellow

Steady - Error

Steady – Fully Charged / Power On

Blinking - Charging

UV On

Power On &

Charging Indicator

Low Battery

Indicator

Operational Time &

MODE Display

Ultraviolet

On Indicator

Brush Motor

Off Indicator

Error Indicator

T

Power on/off

7

6

QQ3-LT Control Panel

Power Button Start Button

Time and Mode Indicator

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Clean Mate 365

Ultraviolet

On Indicator

Brush Motor

Off Indicator

Battery Indicator

Remote Control Functions

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Clean Mate 365

Sweep On/Off

Auto mode indicator

Start

Error Indicator

LCD Control Panel and Functions

1. Power Button: To turn on QQ3LT

2. Start Button: To start QQ3LT

3. Time and Mode Indicator: The numerical panel on QQ3LT will display the st running time & cleaning mode. When QQ3LT is powered on for the 1 time, default running time is set to 90 minutes. User can change running time from 10 to 90 minutes in 10-minute intervals by pressing the TIMER button on remote control unit.

4. Auto: Light up when the cleaning patterns are repeated automatically

5. UV: Light up when QQ3LT UV light is activated via remote control unit.

6. Start: Light up when QQ3LT started working

7. Sweep: Light up when the brush motor is turned on by starting QQ3LT; light off when brush motor is turned off via remote control unit.

8. Battery indicator:

Battery indicator Battery Status

Three Cells Fully Charged

One Cell Battery Low

Blinking Charging

9. Error: Light up when battery over charging, motor overloading, and wheel traction losing (lifted off ground, etc) for more than 3 seconds.

8

*Make sure to remove the insulation plastic sheet under remote battery before using the remote for the first time.

Remote Functions:

1. START button: Press START to begin the automatic cleaning of your room.

2. STOP button: Press STOP to stop the operation of QQ3. You will hear a long beep sound.

3. TIMER button: Press TIMER to change the cleaning time.

4. Direction buttons: FORWARD: when you press this button, QQ3 will move forward until user press FORWARD again, or when it hits an obstacle.

RIGHT, LEFT and BACKWARD buttons: press these buttons to manually drive the QQ3 unit to go to right, left or backward directions.

9

Remote Control Functions

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Clean Mate 365

5. MODE button: Press this button to select 1 of the 5 available cleaning mode patterns. The default operation mode is Automatic mode. In this normal mode, the CleanMate will go though all 5 pre-programmed cleaning patterns automatically to achieve the best cleaning effects.

Presses MODE button one more time to select another cleaning pattern.

 st

Press “MODE”button once (1 time) to choose “Spiral” mode. The timer on

QQ3 will display “1” for one minute and then show the cleaning time setting.

When QQ3 hits an object while running in this mode, it will stop the movement and wait for further instruction.

 nd

Press “MODE”button again (2 time) to choose “Special Bounce”mode.

The Timer on QQ3 will display “2” for one minute.

 rd

Press “MODE”button again (3 time) to choose “Along Wall” mode. The

Timer on QQ3 will display “3” for one minute

 th

Press the “MODE” button again (4 time) to choose “S Shape” mode. The timer on QQ3 will display “4” for one minute

 th Press the “MODE” button again (5 time) to choose “Polygonal Spiral” mode.

The Timer display on QQ3 will show “5” for one minute

 th Press the “MODE” button again (6 time), and the QQ3 will go back to the default Automatic cleaning mode. The Timer display on QQ3 will show “A” for one minute

6.UV button: Turn the UV light ON or OFF on QQ3.

7. SWEEP button: Press this button to turn brush motor ON or OFF.

When to turn off brush motor? If the room is not too dirty and does not

have large debris, vacuuming will be sufficient to do the cleaning and

conserve battery power.

8. HOME button: Press this button to direct the QQ3 to return to self-charging

station.

9. OFF button: Press this button to turn OFF the QQ3.

Clean Mate 365

Remove both bumper protection foam pads before first use of the CleanMate unit.

Remove the insulation sheet under remote control unit battery before using the st remote control for the 1 time.

Battery installation – open battery cover, connect the battery wire connector to the connector on QQ3 unit, put battery securely in battery compartment, and close the battery cover.

Ribbon on top foam pad

QQ3 Connector

Battery connector

Connect the connector

Remove insulation sheet

Open the battery cover from the bottom.

Push down and pull back to open cover

Close cover and push it forward into position

Install rechargeable battery in the right direction.

11

Optional Sonic Wall

10

Recharging the Battery

Clean Mate 365

Charge the battery on Self-Charging station (home charging base)

Make sure battery charger connector is plugged to the power socket on charging base first, and then plug the other end of charger to wall outlet.

Position charging base securely against the wall and leave enough clearance space on both sides. Also make sure there is open space in front of the charging base for

QQ3 to dock onto the base.

Put QQ3 unit about 2.5 ft (or less) in front of charging base, and press “HOME” button on remote control to let QQ3 automatically dock to charging base and charge the battery.

Blue LED light will be blinking to indicate that battery is being charged. It normally takes about 3 hours to have the battery fully charged. It is recommended to charge the CleanMate battery overnight before first use.

Second

Without Sonic Walls

Recharging the Battery

Charge battery manually (without using home charging base)

To charge the battery manually without using charging base, just plug battery charger connector to the charging socket on QQ3 unit first, and then plug the other end of charger to wall outlet.

QQ3T Model:

Blue LED light on QQ3T unit will be blinking to indicate that battery is being charged. It normally takes about 3 hours to have the battery fully charged. It is recommended to charge the CleanMate battery overnight before first use.

First

Auto Charging Manual Charging

QQ3 LT Model:

Battery icon on QQ3LT unit will be blinking to indicate that battery is being charged.When battery is fully charged, battery icon will be steady as shown.

>80 cm

>40 cm

BATTERY

FULLY

CHARGED

With Sonic Walls

First

Second

>80 cm

Auto Charging Manual Charging

>40 cm

12 13

Scheduler Operations Scheduler Operations

SET

HOUR

MIN

WEEK

GO

14 15

Scheduler Operations Scheduler Operations

16 17

Scheduler Operations Installing Accessories

Roller Brush Installation and Removal

Ensure that the power of the CleanMate is 'Off', and turn the CleanMate upside down so that the bottom of the unit is facing you.

See Illustration below.

Installing Accessories

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Clean Mate 365

Side Brush Installation and Removal

 To remove the Side Brush, use a Philips head screwdriver to remove the screw in the center of the Side Brush Assembly by turning it counter-clockwise.

 To install the Side Brush, place the Philips head screw through the center hole of the Side Brush assembly, and align the screw with the hole in the slot for the Side Brush. Attach the screw by turning it in a clockwise direction, until the screw is firmly in place.

Push slide-switch with one hand and push roller brush with the other hand toward arrow direction and remove roller brush for cleaning.

Re-install roller brush:

Roller brush has big head end and small head end.

Push slide-switch with one hand and put big head end into hole under slide-switch with other hand then put small head end into other hole and release slide-switch to lock roller brush.

18 19

General Operation

Clean Mate 365

Preparing for use

1. Make sure you have completely charged the battery before using it for the first time.

2. Room preparation:

A. Pick up all large items off of the floor that could get stuck in the brushes or the vacuum intake.

B. Pick up/hide all cords that could get tangled in the unit.

C. Move all items that could be easily knocked over.

D. Roll under loose edges of rugs with any type of stringy fringe.

3. DO NOT use the CleanMate on plush or long pile carpet or rugs.

4. When using the CleanMate in a room for the first time, watch how it operates in the room. Watch for areas that the unit has troubles operating in, and either block these areas of the room or move objects around so that the unit can clean effectively and not get stuck or hung up before it has had an opportunity to clean the entire room.

Starting Operation

1. Clean out the dust bin before use.

2. Place the CleanMate on the floor in a relatively open space near the middle of the room to be cleaned.

3. Press the power button on the main unit to turn it on.

4. Set the timer of the unit to the desired cleaning time by pressing the

Timer button on the control panel of the unit or on the remote control.

 For Reference: Use 10 minutes of cleaning time for every 54-72 square feet of floor space.

 Cleaning time may vary depending on the type of floor being cleaned.

5. Press the Start button on the control panel or the remote control. After a short delay, the CleanMate will begin to automatically clean the floor.

6. At the end of the cleaning cycle, the CleanMate will emit a long beep and will stop moving.

 If the power light on the unit is still blue, then the unit still has battery power and can be used again.

 If the low battery light on the unit is flashing red, then the battery is low and needs to be recharged before the unit can be used again.

General Operation

QQ-1

Stopping Operation

• Press the Start/Stop button on the control panel of the unit or press the

Stop button on the remote control.

Caution! Please do not change the ultraviolet

light tube yourself.

Cleaning and Maintenance

The operation and maintenance of the CleanMate is very simple. To maintain top performance of the unit , it is recommended that you follow a routine cleaning and maintenance schedule after each use.

1. Make sure to clean and empty the Dust Bin and to brush off the Air Filter after every cleaning cycle.

2. Make sure that the vacuum intake is free of any debris and obstacles.

3. Make sure that the bristles of the Side Brush are free and not tangled with hair, etc.

4. Make sure that there is not hair, strings, etc caught up in the Roller Brush.

5. Remove and clean out the Roller Brush.

6. Make sure that there is nothing blocking the air ventilation exits on the top of the unit.

20 21

Cleaning Dust Bin and Air Filter

Cleaning Dust Bin and Air Filter

Remove the QQ3 dust bin

Empty large garbage from dust bin A

Push down black knob and pull out dust bin

No need to open cover

to empty dust bin A

You can open cover to clean

dust bin A if necessary

Cleaning the Vacuum Entry

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After operating the machine for a period of time, dust and dirt will accumulate on the vacuum entry on the bottom of the CleanMate.

Cleaning this area regularly will help ensure that the unit performs properly.

1.Make sure the power of the CleanMate is turned off.

2.Turn the unit upside-down, and brush any dust that has accumulated inside the vacuum entry as shown below.

Shake the dust out into a trash can.

Side Brush

Vacuum Entry

Open dust bin B cover

OPEN

Empty small debris from dust bin B

Use brush to clean filter

Cleaning the CleanMate

Over time dust and dirt can accumulate in different areas of the unit, DO

NOT use water to clean the unit itself! This is an electrical unit, and if any of the electric components get wet, the unit will no longer work, and could cause a short circuit and potentially harm someone. Use Canned Air, the

Hand Brush provided with the unit, or a dry cloth to wipe away accumulated dust and dirt.

Cleaning the Roller Brushes

Hair and other stringy items can get caught in the roller brushes over time.

1 . Make sure the power of the unit is turned off.

2.Turn the CleanMate upside-down and place it on a flat surface with the back of the unit facing you.

3. Remove the Roller Brush from its compartment by sliding the switchlock to the left, grab the roller brush with the other hand and slide it toward the bottom of the unit until the upper end of the roller brush is free.

4.Lift the free end of the Roller Brush out of the compartment, then slide the Roller Brush to the top, freeing it from the flexible insert.

5. Remove any hair, string or other debris from the roller brush to ensure proper performance of the unit.

6.With the Roller Brush removed, loosen any dirt that has accumulated in the Roller Brush compartment with a brush, then dump the dirt into a trash can.

7.Re-install the roller brush following the steps outlined in Roller Brush

Installation and Removal Section (P.19)

22

23

Useful Tips

Tip#1: Clear the area where the CleanMate is to clean of any items can be easily knocked over or caught in the Roller Brush or

Side Brush.

Useful Tips CleanMate

Tip#4

Fixing jams: Objects can get caught in the Roller Brushes and prevent them from working properly. Immediately turn the unit off, clear the object causing the jam, and resume normal use.

Turn the Power switch of the unit to OFF.

Turn the CleanMate upside-down, and remove the objects.

Clean the vacuum entry.

In the area where the CleanMate operates, it might knock over items such as vases, glasses, or lamps.

In order to provide the CleanMate a space for fast and safe cleaning, please remove small items from the area before operating.

Tip#2 Adjust the distance between furniture, walls and other objects to be at least 36 cm (14 in).

36cm Tip#5 Aim the remote control at the sensor on the front of the CleanMate.

Anything blocking the signal will affect the performance of the remote control.

Sensor

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Tip#3 Do not let the loose edges of rugs, drapes, table cloths, etc to get caught in the CleanMate. Roll under the loose edges of rugs and make sure that any table cloths, drapes, bedding etc do not hang down to the floor.

Remove plastic bags and leftover longshaped garbage

When the CleanMate is cleaning rugs, fold under the edges of the rug.

24 25

Specifications

26

Troubleshooting

This trouble shooting guide covers some CleanMate problems that you might have.

If problem persists, please contact your local warranty provider or www.infinuvo.com for further assistance.

The repairs that marked * needs to be done by qualified service personal.

Things to do Problem Symptoms Possible Cause

QQ3T-Both ERROR & LOW BATT indicators are on

Battery installation problem Make sure battery is connected tightly

QQ3LT-ERROR icon is on Battery malfunction

Charge battery manually for 2 days(see Page 13) or replace battery

QQ3T-ERROR indicator on

QQ3LT-ERROR icon is on

QQ3 is lifted off ground over 3 seconds while running

Put QQ3 back on to the ground

QQ3 is stuck

Remove debris & hairs from brushes and wheels

LOW BATT indicator on

QQ3LT-ERROR icon is on

Battery power is low Recharge the CleanMate battery

Cannot power on charging station, no data or wrong data on LCD display

Charging station malfunction

Cannot dock on charging station

Replace charging station

Place charging station on hard surface floor per instructions

User remote control HOME key to test docking

Charging station malfunction Replace charging station

Fall down steps or stairs Cliff sensors malfunction Clean cliff sensors

Always turning in circle counter clock wise direction

Always turning in circle clock wise direction

Left wheel malfunction

Right wheel (close to UV light) malfunction

Clean or replace left wheel

Clean or replace right wheel

Bumper protection pads not removed Remove bumper protection pads

Always going backwards Front bumper sensor malfunction Clean or replace front bumper sensor*

Main roller brush stuck

Control board malfunction

Too much debris & hairs on brush

Brush motor malfunction

Too much debris & hairs on brush

Side brush stuck

Brush motor malfunction

Remote control battery bad

Remote control does not work

No cleaning power or air flow out from back of unit

Sparks when connect AC charger

Remote control defective

Vacuum motor located above dust bin is not rotating

Wrong AC charger connection sequence

Abnormal noise from vacuum motor Air filter not installed properly

Replace control board*

Remove debris & hairs from roller brush. Replace roller brush if necessary

Replace brush motor*

Remove debris & hairs from side brush. Replace side brush if necessary

Replace brush motor*

Replace button battery in the remote control

Replace remote control

Check vacuum motor connection or replace it

Connect charger to QQ3 unit first then connect charger to wall outlet

Check air filter is tightly in place

27

Warranty Policy

Please fill in your warranty card completely and submit it to your local customer service center.

Infinuvo provides you, as the owner of this Infinuvo product, with the following Limited Warranty Policy.

One year Product Warranty:

Infinuvo warrants to the original purchaser of this Infinuvo product that the product is free from defects in original materials and workmanship for a period of up to one year from the date of initial purchase. This warranty is only valid if the product has been properly installed and is used in the way for which it is intended, and has received only factory-authorized repairs, servicing or alterations.

Under-warranty products that meet these conditions and that function improperly will be repaired or replaced, at the discretion of Infinuvo.

Six months Battery Warranty:

Infinuvo warrants to the original purchaser of this Infinuvo product that the original batteries contained within this product will function for a period of six months. This warranty is only valid if the product has been properly installed and is used in the way of which it is intended, and has received only factory-authorized repairs, servicing, or alterations.

Under-warranty batteries that meet these conditions and that function improperly will be repaired or replaced, at the discretion of Infinuvo.

These warranties contain the sole express warranty of Infinuvo, which makes no other warranties, expressed or implied. These warranties are made in lieu of any implied warranties of merchantability or fitness for a particular purpose. These warranties give you specific legal rights. You may also have other rights, which vary from state to state.

WHEN YOU RETURN A CLEANMATE PRODUCT OR BATTERY

UNDER THIS WARRANTY, you must first obtain an RMA number by calling your local customer service center or www. infinuvo.com

Infinuvo reserves the right to request that you submit a letter describing the circumstances under which the problem occurred and that you submit invoice and any other supporting evidence and documentation.

Note:

If you have questions or issues on the product, do not return it to store.

Please contact technical support with live chat at: http://cleanmate.metapo.com or visit www.infinuvo.com

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