Cloud Services
Mobile Email
ActiveSync Set Up Guide for BlackBerry
10/22/2014
SETTING UP A MICROSOFT EXCHANGE 2010
ACTIVESYNC ACCOUNT ON A BLACKBERRY 10 PHONE
The following steps are required to configure Microsoft Exchange 2010 ActiveSync on a Blackberry 10 Phone: 1. After your administrator has purchased an ActiveSync License and assigned it to your email address, locate the Settings options from within your home menu. 2. Select Accounts. 3. Select Advanced from the bottom of the screen, or you may need to select the Add Account first if you already have an account setup. 4. Select Microsoft® Exchange ActiveSync. 5. Enter your full Email Address, Server Address, and Password for your account. 6. Enter COLLABORATION in the Domain field. 7. Enter the following address for Server Address: email.hostaccount.com. 8. Username: Enter the Windows domain username, found in the Control Panel under the mailbox you need to setup. • How to find the Windows domain username: Select the Display name of the mailbox from the Mailboxes tab in Exchange: •
Find the Windows domain username in the General section: NOTE: In the above graphic, “COLLABORATION” is the domain; what you are looking for is the portion after the slash (\) – in this example, “montree025.” 9. Leave all other settings at their defaults, then select Next. 10. Confirm which personal information you would like to sync from your Exchange mailbox to your Blackberry, then select Done. 11. Wait for your Blackberry to complete verifying your settings. 12. When this is complete, you will see your list of accounts as well as the new account that was setup. 13. To check for new messages swipe up from the bottom of the screen then to the right, and then select your mail account to view your inbox. ">
