Multi-Tech MultiModem II MT5600BA-V92 Modem Quick Start Guide

MultiModem



II

Data/Fax Modem

MT5600BA-V92

Quick Start Guide

MultiModem II Quick Start Guide

Quick Start Guide

MT5600BA-V92 Data/Fax Modem

82100140L Rev. A

Copyright

This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved.

Copyright © 2006 Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranty with respect to the contents hereof and specifically disclaims any implied warranty of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes. Check Multi-Tech’s Web site for current versions of our product documentation.

Revision

A 08/17/06 Initial release.

Trademarks

Multi-Tech, the Multi-Tech logo, and MultiModem are registered trademarks of

Multi-Tech Systems, Inc. All other brand and product names mentioned in this publication are trademarks or registered trademarks of their respective companies.

Technical Support

Country

France:

India:

By Email By Phone [email protected]

+(33) 1-64 61 09 81 [email protected]

+91 (124) 2340780

Europe, Asia, Africa: [email protected]

U.S., Canada. all others: [email protected]

+(44) 118 959 7774

(800) 972-2439 or

763-717-5863

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112

U.S.A.

(763) 785-3500 or (800) 328-9717

Fax (763) 785-9874 http://www.multitech.com

2 Multi-Tech Systems, Inc.

MultiModem II Quick Start Guide

Introduction

This Quick Start Guide will help you set up your modem. A User Guide containing detailed configuration information and a separate AT

Commands Reference Guide can be found on the MultiModem II CD shipped with your modem.

Safety Warnings

• Use this product only with UL- and CUL-listed computers (US).

• Never install phone wiring during a lightning storm.

• Never install a phone jack in a wet location unless the jack is specifically designed for wet locations.

• Never touch uninsulated phone wires or terminals unless the phone line has been disconnected at the network interface.

• Use caution when installing or modifying phone lines.

• Avoid using a phone during an electrical storm; there is a risk of electrical shock from lightning.

• Do not use a phone in the vicinity of a gas leak.

• To reduce the risk of fire, use only 26 AWG or larger telephone line cord.

Modem Installation

Step 1 – Connect the Modem the PC

Multi-Tech Systems, Inc. 3

MultiModem II Quick Start Guide

Connect the Modem to Your PC

Plug one end of the serial cable into the modem’s RS-232 connector.

Plug the other end into your PC’s serial port connector (COM1 or

COM2).

Connect the Modem to the Telephone Line (Dialup Connection)

Plug one end of the phone cable into the modem’s LINE jack.

Plug the other end into a public switched telephone network

(PSTN) wall jack.

Important: The LINE jack and PHONE jack are not interchangeable. Do not plug the phone into the LINE jack and do not plug the leased line cable into the PHONE jack.

Note: Regulatory agencies may impose certain restrictions on equipment connected to public telephone systems.

Two-Wire or Four-Wire Leased Line Connection

Plug one end of a two-wire/four-wire phone cable into the modem’s

LEASED jack.

Connect the other end to a leased line wall jack or terminals.

Connect the Phone to the Modem (Optional)

For voice calls, plug a telephone into the modem’s PHONE jack.

Connect the Modem to the AC Power Outlet

Plug the power transformer into an AC power outlet or power strip.

Plug the power transformer’s cable into the POWER jack on the modem. Use only the power transformer supplied with the modem.

Use of any other transformer voids the warranty and can damage the modem.

4

Power-On Test

Test the modem by turning it on (a power switch is located on the front panel). When you apply power, the modem performs a diagnostic self-test, indicated by the TM indicator lighting for a few seconds, after which the LCD should light. If this does not happen, check that the power switch is on, the power transformer is solidly connected, and the AC outlet is live. If these measures do not work, see the “Troubleshooting” chapter in the User Guide.

Multi-Tech Systems, Inc.

MultiModem II Quick Start Guide

Step 2 – Install the Modem Driver

If you use Windows 2000+/XP, you must install the modem driver. The drivers are installed easily since Windows supports Plug-and-Play.

1. Make sure your modem is connected properly, and then turn on your computer. Windows should detect your new modem and open the Install New Modem wizard.

Note: If Windows cannot find a modem, your modem may be turned off, it may be plugged into the wrong connector on your computer, or the serial cable may be faulty. See “None of the

LEDs Light When the Modem Is Turned On” and “The Modem

Does Not Respond to Commands” in the “Troubleshooting” chapter in the User Guide.

2. Insert the MultiModem II CD into your CD-ROM drive, and then click OK.

3. Windows installs and configures the modem.

4. Click Finish to exit.

Step 3 - Setting Your Country or

Region Code

The MT5600BA-V92 modem is a global modem - it can be used all over the world.

However, countries or regions vary in their requirements for how a modem functions. Therefore, you must configure yours to match the defaults of the country or region in which you are using it. Choose from any of the three methods:

• Using the LCD Panel to Set Your Country or Region Code

• Using the Global Wizard to Set Your Country or Region Code

• Using AT Commands to Set Your Country or Region Code

Multi-Tech Systems, Inc. 5

MultiModem II Quick Start Guide

Using the LCD Panel

6

Country or Region Codes

A list of country/region codes can be found on the Multi-Tech Web site at: http://www.multitech.com/PRODUCTS/Info/approvals

Then click on global modems . The Global Modem Country

Approvals page displays. On this page you can view approvals, configuration strings and responses by country and products.

Multi-Tech Systems, Inc.

MultiModem II Quick Start Guide

Using the Global Wizard

The Global Wizard configuration utility is recommended for computers running in Windows. The Wizard can configure your modem for a specific country or region with just a few mouse clicks.

1. Insert the MultiModem II CD into the CD-ROM drive. The

Autorun dialog box appears.

2. Click Initial Setup and Country or Region Selection. The

Global Wizard dialog box appears. Click Next.

3.

The Global Wizard searches for your modem and identifies it.

Click Next after your modem is identified.

4. Select the country or region in which the modem will be used.

Click Next.

5. Review your choice. If it is correct, click Next to configure the modem.

6. When the Global Wizard announces that the parameters have been set, click Finish to exit.

Using AT Commands

If you are comfortable using AT commands, you can use them to configure your modem. You must enter these commands in your communication program's terminal window. You can use a communication program such as PhoneTools. See Step 4 below.

How to Change the Country/Region Code

1. View the list of available country/region codes to find your country/region code by executing the following command:

AT +GCI? <CR>

Note: A list of country/region codes is also available on the

Multi-Tech Web site at: http://www.multitech.com/PRODUCTS/Info/approvals

2.

Set and save the code by executing the following command:

AT+GCI=nn <CR>

(where nn is the country/region code).

3. OK displays.

4. The code then displays.

For details and examples, see the User Guide.

Multi-Tech Systems, Inc. 7

MultiModem II Quick Start Guide

Step 4 – Install Communications

Software

Data communications software is designed to send and receive messages. Multi-Tech includes PhoneTools, a communications software program with your modem. However, the modem will work with other data communications software, such as HyperTerminal.

To install PhoneTools, insert the CD into the CD-ROM drive; click the

PhoneTools icon. You will be asked to choose your language. The software automatically loads onto your PC. See the PhoneTools user documentation included with the PhoneTools software.

∗ ∗ ∗ ∗ ∗ ∗ ∗ ∗

Patents

This device is covered by one or more of the following patents:

6,031,867; 6,012,113; 6,009,082; 5,905,794; 5,864,560; 5,815,567;

5,815,503; 5,812,534; 5,809,068; 5,790,532; 5,764,628; 5,764,627;

5,754,589; 5,724,356; 5,673,268; 5,673,257; 5,644,594; 5,628,030;

5,619,508; 5,617,423; 5,600,649; 5,592,586; 5,577,041; 5,574,725;

5,559,793; 5,546,448; 5,546,395; 5,535,204; 5,500,859; 5,471,470;

5,463,616; 5,453,986; 5,452,289; 5,450,425; D353,598; 5,355,365;

5,309,562; 5,301,274. Other patents pending.

82100140L