User manual | Datamax A-Class Mark II Operator`s manual

Operator’s Manual

Copyright Information

CG Times (based upon Times New Roman) and CG Triumvirate are trademarks of the AGFA

Monotype Corporation.

Windows and Windows NT are trademarks of the Microsoft Corporation.

NetWare and Novell are registered trademarks of Novell, Inc.

Ethernet is a registered trademark of Xerox Corporation.

All other brand and product names are trademarks, service marks, registered trademarks, or registered service marks of their respective companies.

Limitation of Liability

In no event shall Datamax-O’Neil be liable to the purchaser for any indirect, special or consequential damages or lost profits arising out of or relating to Datamax-O’Neil’s products, or the performance or a breach thereof, even if Datamax-O’Neil has been advised of the possibility thereof. Datamax-O’Neil’s liability, if any, to the purchaser or to the customer of the purchaser hereunder shall in no event exceed the total amounts paid to Datamax-O’Neil hereunder by the purchaser for a defective product.

In no event shall Datamax-O’Neil be liable to the purchaser for any damages resulting from or related to any failure or delay of Datamax-O’Neil in the delivery or installation of the computer hardware, supplies or software or in the performance of any services.

Some states do not permit the exclusion of incidental or consequential damages, and in those states the foregoing limitations may not apply. The warranties here give you specific legal rights, and you may have other legal rights which vary from state to state.

Firmware (Software) Agreement

The enclosed Firmware (Software) resident in the Printer is owned by Licensor or its suppliers and is licensed for used only on a single printer in the user’s Trade or Business. The User agrees not to, and not to authorize or permit any other person or party to duplicate, or copy the

Firmware or the information contained in the non-volatile or programmable memory. The firmware (Software) is protected by applicable copyright laws and Licensor retains all rights not expressly granted. In no event will Licensor or its suppliers be liable for any damages or loss, including direct, incidental, economic, special, or consequential damages arising out of the use or inability to use the Firmware (Software).

Information in this document is subject to change without notice and does not represent a commitment on the part of Datamax-O’Neil Corporation. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser's personal use, without the expressed written permission of Datamax-O’Neil Corporation.

All rights reserved

Copyright © 2012, Datamax-O’Neil

Part Number 88-2349-01

Revision C

Agency Compliance and Approvals:

C US

UL60950-1 2nd Edition, Information Technology Equipment

CSA C22.2 No.60950-1-07, 2nd Edition

Listed

The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents:

EMC: EN 55022 (2006,A1:2007) Class B

EN 50024 (1998,A1:2001,A2:2003)

Safety: This product complies with the requirements of IEC 60950-1, 2nd Edition,

2005-12

ROHS: 2002/95/EC

LVD: 2006/95/EC

Gost-R

GB4943-2001, GB9254-2008 and GB17625.1-2003

DMX-A-4212 model:

The foregoing equipment has been registered under the Clause 3, Article 58-2 of Radio

Waves Act

FCC: This device complies with FCC CFR 47 Part 15 Class A.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions in this manual, it may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Important Safety Instructions

Throughout the literature accompanying this unit, the exclamation point within an equilateral triangle is intended to alert you to the presence of important operating and maintenance instructions.

This unit has been carefully designed to provide years of safe, reliable performance. However, as with all electrical equipment, there are some basic precautions that you should follow to avoid personal injury or damage to the printer:

• Before using the print engine, carefully read all the installation and operating instructions.

• Moving parts are present during operation – keep body parts, loose clothing, etc. away from

the

• Observe all warning instruction labels on the print engine.

• Mount the print engine securely in the applicator system.

• Do not place the print engine on or near a heat source.

• To protect from overheating, make sure no openings on the print engine are blocked.

•

Never insert anything into the ventilation slots and openings of the print engine.

•

Do not use the print engine near water or spill liquid into it.

• Ensure that the AC power source complies with the ratings listed for the print engine.

• Do not place the AC power cord where it can be stepped on, and if the power cord becomes damaged replace it immediately.

• Consult only qualified, trained personnel to perform service on this device: no userserviceable parts are inside; do not remove the cover.

Special Text Instructions

 The green check box is intended to alert you to conventions used within this text or to notable operating details and suggestions.

Applicability

The procedures, functions, and parameters described in this document are written according to an

Application Version of printer firmware. To identify the Application Version that corresponds to this text, see Print Configuration in Section 4.3.5. To update the Application Version of your printer, visit our website at www.datamax-oneil.com

to download firmware.

Contents

Overview .................................................................................................... 1

1.1 About the Printer ...............................................................................1

1.1.1 Standard Features.....................................................................2

1.1.2 Optional Features......................................................................3

Getting Started ........................................................................................... 5

2.1 Unpacking.........................................................................................5

2.1.1 Contents..................................................................................6

2.1.2 Additional Requirements ............................................................6

2.2 Mounting Requirements ......................................................................7

2.3 Connecting to a Host ........................................................................ 11

2.3.1 Parallel Port Connections.......................................................... 12

2.3.2 Serial Port Connections ............................................................ 12

2.3.3 RS-422/485 Communications ................................................... 13

2.3.4 USB Port Connections .............................................................. 15

2.3.5 SDIO and USB Host Port Connections ........................................ 15

2.4 Connecting an Applicator .................................................................. 16

2.5 Connecting Power ............................................................................ 17

Setting up the Printer ............................................................................... 19

3.1 Loading Media .................................................................................. 19

3.2 Adjusting the Media Sensor ............................................................... 23

3.3 Loading Ribbon................................................................................ 24

3.3.1 Right Hand Models .................................................................. 24

3.3.2 Left Hand Models .................................................................... 26

3.3.3 Removing Ribbon .................................................................... 27

3.4 Quick Calibration ............................................................................. 28

3.5 Print Quality Controls ....................................................................... 28

Using the Control Panel ............................................................................ 29

4.1 Layout............................................................................................ 29

4.1.1 The Display ............................................................................ 29

4.1.2 Keypad Functions.................................................................... 31 i

4.2 The System Menu ............................................................................ 32

4.2.1 Media Settings........................................................................ 33

4.2.2 Print Control........................................................................... 36

4.2.3 Printer Options ....................................................................... 38

4.2.4 System Settings ..................................................................... 46

4.2.5 Communications ..................................................................... 56

4.2.6 Diagnostics ............................................................................ 64

4.2.7 MCL Options........................................................................... 67

4.3 The Test Menu................................................................................. 68

4.3.1 Print Quality Label................................................................... 68

4.3.2 Ribbon Test Label ................................................................... 68

4.3.3 Test Label .............................................................................. 69

4.3.4 Validation Label ...................................................................... 69

4.3.5 Print Configuration .................................................................. 69

4.3.6 Print Last Label....................................................................... 70

4.3.7 User-Defined Label.................................................................. 70

Operating, Adjusting and Maintaining the Printer..................................... 71

5.1 Displayed Messages ......................................................................... 71

5.1.1 Prompts and Condition Messages .............................................. 71

5.2 Calibration ...................................................................................... 74

5.2.1 Standard Method .................................................................... 74

5.2.2 Advanced Entry ...................................................................... 76

5.3 Printhead Adjustments...................................................................... 83

5.3.1 Leveling Cam Adjustment......................................................... 83

5.3.2 Burn Line Adjustment .............................................................. 85

5.4 Printhead Replacement ..................................................................... 86

5.5 Platen Roller Replacement................................................................. 89

5.6 Maintenance Schedule ...................................................................... 90

5.6.1 Cleaning the Printhead............................................................. 91

5.6.2 Cleaning the Rollers ................................................................ 93

5.6.3 Cleaning the Peel Assembly ...................................................... 94

5.6.4 Cleaning the Media Sensor, Media Path, and Peel Bar ................... 96

5.6.5 Cleaning Exterior Surfaces ....................................................... 97

5.7 Reset Methods................................................................................. 97 ii

5.7.1 Soft Reset.............................................................................. 97

5.7.2 Level One Reset...................................................................... 97

5.7.3 Level Two Reset...................................................................... 97

5.8 Updating the Firmware ..................................................................... 98

5.9 Updating the Boot Loader................................................................ 100

5.10 Fonts ........................................................................................... 101

Troubleshooting ..................................................................................... 103

6.1 Problem Resolution ........................................................................ 103

6.1.1 General Resolutions............................................................... 103

6.1.2 Warning and Fault Messages................................................... 106

6.2 Hex Dump Mode ............................................................................ 113

Specifications ......................................................................................... 115

7.1 Printer Specifications ...................................................................... 115

7.2 Approved Media and Ribbon ............................................................ 120

Appendix A ............................................................................................. 123

Module Assignments ............................................................................. 123

File Handling Messages.......................................................................... 124

Cut Behind Setup.................................................................................. 125

Appendix B ............................................................................................. 127

Print Resolutions and Widths .................................................................. 127

Speed Ranges ...................................................................................... 127

Column & Row Emulation Ranges............................................................ 128

Custom Adjustments: Column, Present, & Row Adjust Ranges..................... 128

Appendix C ............................................................................................. 129

PE Peel Bar Location.............................................................................. 129

Media Tension Settings.......................................................................... 129

PE to A-Class GPIO Adapter Cable ........................................................... 130

Appendix D ............................................................................................. 131

Applicator Interface Overview................................................................. 131

Appendix E ............................................................................................. 139

Multi-Language Menu ............................................................................ 139 iii

Appendix F ............................................................................................. 143

Saving a Configuration File..................................................................... 143

Appendix G ............................................................................................. 145

Ribbon Saver Overview ......................................................................... 145

Glossary ................................................................................................. 147 iv

1

Overview

1.1 About the Printer

Congratulations on your purchase of an A-Class Mark II printer. This print engine (hereafter referred to as “the printer” and, when necessary, by model) is designed for professional integration into an industrial applicator system.

This manual provides all the information necessary for installation, setup and operation of the printer. To begin printing, refer to the instructions provided with your label-creation software; or, to write custom label programs, reference the Class Series 2 Programmer’s Manual on the

Accessories CD-ROM, also available at http://www.datamax-oneil.com

The printer’s model number, located on the Serial Tag affixed to the inside of the front cover, should be used when referencing specific information within this manual.

A-Class Mark II 1

1.1.1 Standard Features

This printer offers the following standard features:

•

Right-handed or left-handed configurations

• Electronics card cage

• 8 MB Flash downloadable program memory

• 16 MB DRAM memory

•

User accessible memory for graphics, fonts, and label format storage

•

Two RS-232 serial interfaces (one of which is also RS-422/RS-485 capable)

• One IEEE 1284 compliant parallel interface

• One Ethernet 10/00 interface

• One USB v1.1 interface

•

A programmable GPIO Port

• Backlit graphics display

• EFIGS (English, French, Italian, German, and Spanish) display languages

• Industry standard bar code symbologies

•

Time stamp at print capability with time and date battery back-up

•

Static brushes

• Printhead resistance verification

• Configurable fault-handling capability with reprint and void selections

• Parse error-tolerant command language interpretation

•

Internal test labels for verification, validation, and configuration

• Multiple setup restore capability

• Paper retract control after print

• Ribbon low detection and warning

•

Power-up, mode, and resident option hardware diagnostics

•

Option hardware auto-detection

• Media peel bar

• Media inch counters

• Line mode (ASCII text input) capability with USB Host

•

Firmware upgrades downloadable

• AGFA Scaleable Font Engine featuring dynamic font attributes

2 A-Class Mark II

1.1.2 Optional Features

The following optional features are available:

• DMXrfNetII

A wireless Network Interface Controller with multiple operating system and protocol support, including trap functions.

•

International Language Printing Capability (ILPC)

An alternate font set, available for standard or expanded memory:

CG-Times (European) Scaleable font (and Enhanced Language Code Pages)

Kanji Gothic B Scaleable font

Simplified Chinese GB Scaleable font

Korean Hangul Scaleable font

• Cutter

A mechanism specifically designed to cut media after printing.

• MCL

A software tool suite for information collection applications, allowing input data from peripheral devices (scanners, weigh scales, keyboards, etc.) without the need of a host computer.

• Remote Display

A factory installed port located on the rear of the printer assembly allowing a 6 foot (1.8 meter) remote display to be attached.

•

RFID

A Radio Frequency Identification method that encodes data onto smart labels and tags; available completely installed and ready for use.

• Thermal Transfer

A printing method that uses ribbon to produce exceptional image clarity (as compared to most direct thermal media types).

•

Rear Pinch Roller

An additional roller assembly that assists media movement during long backfeed distances.

• SDIO and USB Host Ports

Interface ports that allow the printer to accept external SDIO and USB memory devices for storing graphics, label formats, fonts, and firmware; and that allow USB keyboard connections

(and USB scanning device connections for MCL users) for direct data input applications.

A-Class Mark II 3

Installing Printer Options

The table below lists competency level recommendations for the installation of the various options.

For detailed information regarding an option, contact a dealer or Datamax-O’Neil Technical

Support.

Experience Level

Option Installer

SDIO and USB Host Ports Factory Only

Remote Display Port

Ribbon Saver

Thermal Transfer

Rear Pinch Roller

Factory Only

Factory Only

DMX Certified Technician

Factory Only

4 A-Class Mark II

2

Getting Started

2.1 Unpacking

The printer is carefully packaged for transit. Upon arrival, inspect the shipping carton(s) for damage; if evident, immediately report the damage to the freight company.

In order to operate the printer, remove all packaging material:

1. With the Shipping Carton arrows pointing upward, open the Shipping Carton and remove the

Accessories Box and the Top Foams.

2. Carefully lift the wrapped Printer from the carton and place it on a solid level surface.

Accessories Box

Top Foam

Bottom Foam

Printer

Bottom Foam

Top Foam

Shipping Carton

3. Remove the Printer from the plastic bag and then remove all remaining packing materials.



Save the carton and packing material for future use.

A-Class Mark II 5

2.1.1 Contents

Check the contents of the carton for the following items:

• Printer

• Power cord

•

Accessories CD-ROM

•

Any additionally purchased items or options.

2.1.2 Additional Requirements

Other items can also be needed for operation:

• Media (and ribbon, if necessary); see Section 7.2.

• Interface cables; see Section 2.3 (Host Connections) and

Appendix D (Applicator).

• Software; see the Accessories CD-ROM for Windows

Drivers and basic labeling software.

6 A-Class Mark II

2.2 Mounting Requirements

Before installing the printer, ensure that the environmental conditions of the site fall within the range specified in Section 7, and always avoid the following environments:

• Do not place the printer in direct sunlight or near a heat source; and,

• Do not place the printer where it will be exposed to liquids, or excessive dust or dirt.

Consider the dimensions of the printer before attaching it to the applicator station. The template below details the opening size and hole locations required for the support structure:

Attach the printer to the support structure using a #10 screw inserted at each Mounting Hole position (see note below).

Mounting Holes



The following drawings detail additional mounting considerations:

A-Class Mark II 7

8

A-4xxx models

9.67”

(246 mm

)

Front View, Peel Assembly lowered: 11.81”

(300 mm

)

2.25”

(57 mm

)

7.68”

(195 mm

)

Side View:

10.45”

(266 mm

)

7.66”

(195 mm

)

15.35”

(390 mm

)

12.51”

(318 mm

)

Side View, Cover raised:

20.17”

(512 mm

)

A-Class Mark II

A-6xxx models

9.67”

(246 mm

)

Front View, Peel Assembly lowered: 11.81”

(300 mm

)

2.25”

(57 mm

)

9.68”

(246 mm

)

Side View:

10.45”

(266 mm

)

7.66”

(195 mm

)

17.35”

(441 mm

)

14.51”

(369 mm

)

Side View, Cover raised:

22.17”

(563 mm

)

A-Class Mark II 9

Peel Point Dimension

Peel Bar



See Appendix C for the PE-Series printer’s dimension.

10 A-Class Mark II

2.3 Connecting to a Host

Ensure that the Power Switch is OFF when making printer connections.

The printer can be interfaced to a host via the parallel, serial, Ethernet and USB ports. (Ethernet users, consult the documentation that accompanied the option.) Following power-up (or after a period of inactivity), interface port selection occurs automatically upon detection of valid data. If the incoming data flow stops and the Host Timeout period (see Section 4.2.5) is achieved, partially received formats will be ignored and the port detection process repeated.



• The location of the following connections can vary by printer model and host hardware configuration.

• To change an active port immediately, cycle the power OFF and ON.

• For alternate data processing options, see INPUT MODE, Section 4.2.4.

Remote Display

(Optional)

Serial Port A

USB Port

Ethernet Port

Parallel Port

A-Class Mark II

USB Host

(Optional)

Serial Port C

Serial Port D

SDIO Host

(Optional)

11

2.3.1 Parallel Port Connections

The parallel interface requires a Centronics IEEE 1284 cable with a 36 pin male connector. Bidirectional mode is IEEE 1284 compliant, allowing data to be returned to the host.

2.3.2 Serial Port Connections

Serial Port A supports RS-232C and RS-422/RS-485 communications; COM C and COM D support

RS-232 (see Appendix D for exceptions). Pin-outs are given below. The port baud rate, word length, parity, stop bits, and protocol must be configured to match the host’s settings; see Section

4.2.5.

Pin

Number

Port A, and COM C (J4)

RS-232 Function

Port A, only

RS-422 & RS-485 Function

COM D (J3)

RS-232 Function

1 +5V (@ .5 amps) --- +5V (@ .5 amps)

2 RX RX- RTS

3 TX TX+ Ground

4 DTR --- TX

5 Ground GND RX

6 --- --- Ground

7 RTS TX- CTS

8 CTS RX+ DTR

9 --- --- ---

For proper data exchange, the serial interface requires specific cable pin-outs. Serial cable part numbers and wiring diagrams are shown below.

RS-232 Cables*

12

Part # 32-2300-01 Part # 32-2301-01

*Printer serial ports A & C require a DB9 male connector (e.g., Startech C9PSM).

A-Class Mark II

COM D Port Connections

COM D RS-232 Cable

Host DB-9S Printer RJ45P

+5 VDC 1

2

1

4

+5 VDC

TXD RXD

TXD

GROUND

DTR

DSR

3

5

4

6

5

3

RXD

GROUND

2 RTS

7 CTS

CTS 8 8 DTR

9 NC

NC 6

7 NC

Part # 32-2603-00

2.3.3 RS-422/485 Communications

To use RS-422/485 communications (Port A, only), the main logic card must be reconfigured:

Always wear a wrist strap and follow standard ESD prevention measures when

handling the Main Logic Card.

1. Turn OFF the power switch, unplug the AC Power Cord from the printer, and remove any interface cable(s) already attached to the Main Logic Card.

2. Remove the two Screws securing the Main Logic Card to the printer. Slide the card out of the printer and place it on a static free work area.

Main Logic Card

Screws



The Main Logic Card location varies depending upon the model of printer.

A-Class Mark II 13

3. Slide the Main Board out of the printer then move the jumpers according application:

•

For RS-422/485 operation, place the jumper across pins E4 and E5;

•

For +5VDC on Pin 1, place the jumper across pins E1 and E2; or,

• For RS-232 operation (default), place the jumper across pins E5 and E6;

• For no voltage on Pin 1 (default), place the jumper across pins E2 and E3.

Communications Jumpers

+5 Volt Jumper

4. Slide the Main Board into the printer and secure it with the two previously removed Screws.

5. Connect communication cables to the Main Board and plug in the power cord

For RS-422/485 communications, ensure that your cable meets the requirements (per the table, right) for proper data transfer.

Serial Port

Pin Number

RS-422 & RS-485

Function

1 ---

2 RX-

3 TX+

4 ---

5 GND

6 ---

7 TX-

8 RX+

9 ---

14 A-Class Mark II

2.3.4 USB Port Connections

The Universal Serial Bus port requires a standard USB cable.

This USB Port is a device-end only connection. Never attach a keyboard, mouse,

modem, etc. to this port; damage can result.

2.3.5 SDIO and USB Host Port Connections

If equipped with the Secure Digital Input Output (SDIO) and USB Host Ports, the printer can accept external storage devices for fonts, graphics, label formats, and firmware files. The USB Host Port also accepts a USB keyboard for standalone, direct data (Line mode) input applications; see the

Class Series 2 Programmer’s Manual for examples.

SDIO Connections - When installing an SDIO Card, turn OFF the printer then slide the card into the slot. Module “F” will be recognized by the printer. When removing a card, turn OFF the printer then press inward on the card to release it.

USB Host Port Connections - The USB Host Ports support plug and play device installation and removal. Module “H” and Module “I” will be recognized by the printer.

 •

Memory device sizes up to 16 GB are supported.

•

If equipped on the memory device, ensure that the Write Protect Switch is OFF.

• Before initial use, format the external memory device; see Section 4.2.3.

• Always allow process completion before removing modules.

Using Memory Functions

Download your files to the device using Windows Explorer or DMX Config; see FILE HANDLING

DEFINITIONS in Appendix A. The following examples highlight several ways to use memory devices; unless otherwise noted, see MODULES in Section 4.2.3 for details about function selections.



• Files that reside in Module “X” cannot be copied; see Appendix A for module details.

• For access to all functions, ensure that the Advanced Menu is selected: Press System

Settings select Menu Mode and then Advanced Menu.

 To copy files stored on a module to or from the printer:

1. Press the MENU button then select Printer Options.

2. Select Modules and then Copy File.

3. Select the file to copy and then the destination module ID.

 When sharing configuration files between printers, use Restore As Current (see

CONFIGURATION FILE, Section 4.2.4) and perform calibration (see Section 5.2).

A-Class Mark II 15

 To copy firmware stored on a module to the printer:

1. Press the TEST button then select User Defined Label.

2. Select the module ID and the firmware file.

 To print files stored on a module:

1. Press the TEST button and then select User Defined Label.

2. Select the module ID then the file to print.

 To print directly from stored files at power-up, see User Label mode in Section

4.2.4.

 To print a previous label format that is stored in memory:


2. Select Modules and then Print File.

2.4 Connecting an Applicator

Setup the GPIO Port using the information in Appendix D and then connect the applicator cable to port(s) on the Applicator Interface Card.

Failure to properly configure the GPIO Port(s) may result in damage to the printer

and / or the applicator.



If upgrading, a PE to A-Class GPIO conversion cable is available; see Appendix C.

16 A-Class Mark II

2.5 Connecting Power

The power cord connects to the AC receptacle on back of the printer. Make the connection and power-up the printer as follows:

1. Ensure that AC power to the host computer and applicator system are OFF.

2. Ensure that the printer’s Power Switch is OFF.

Power Switch

3. Connect the AC Power Cord to the printer and then to a properly grounded outlet.

4. Turn ON (in the following order) the host computer, the applicator system, and then the printer.

A-Class Mark II 17

18 A-Class Mark II

3

Setting up the Printer

3.1 Loading Media

Load media according to its type and desired output:

1. Open the Access Cover and raise the Head

Lift Lever.

If your printer is equipped with Rear Pinch

Roller option open the Pinch Roller by pulling outward on the Release Knob.

Rear Pinch

Roller Option

Release Knob

2. Route the Media between the Media Posts, through the Media Sensor, over the Peel Bar, and out of the printer, as shown below.

Access Cover

A-Class Mark II

Media

Media Posts

Head Lift Lever

Media Sensor

19

Media

20

3. To peel die-cut labels after printing, press down on the Peel Assembly Release Lever to lower the Peel Assembly; otherwise, proceed directly to Step 6.

Peel Assembly

Release Lever

Media

Peel Assembly

4. Remove the labels from 12 inches (30 cm) of the Media Liner. Route the Media Liner down to the Peel Assembly, over the Latch Roller, and through the Slot as shown below.

Media Liner

Peel Assembly

Slot

Latch Roller

Peel Assembly

A-Class Mark II

5. Pull the Media Liner through the Slot in the Peel Assembly until all slack is removed. Lifting from the center, raise the Peel Assembly until it locks into place.

Media Guide

Head Lift Lever

Peel Assembly

A-Class Mark II 21

6. Position the Media Guide lightly against the side of the media.

Media Guide

Head Lift Lever

Locking Post

7. Adjust the Media Sensor over the labels (see Section 3.2).

8. If printing on thermal transfer media, load ribbon (see Section 3.3); otherwise go to Step 9.

9. Lower the Head Lift Lever until it is completely and securely engaged onto the Locking Post.

10. If loading media for the first time or if changing to a different media type or size, press and hold the FEED Key until at least two labels have been output (see Section 3.4).

11. Adjust the Leveling Cam (see Section 5.3.1).

22 A-Class Mark II

3.2 Adjusting the Media Sensor

Position the Media Sensor to detect labels as follows:

1. Ensure that media is routed through the Media Sensor; see Section 3.1.

Media

Media Sensor

Eye Mark

Media

Media Sensor

Adjustment Knob

2. Depending on the type of media being used, rotate the Media Sensor Adjustment Knob until the

Eye Mark on the Media Sensor is positioned according to the table below.

Media Sensor Adjustment and Type Required

Sensor Type Required Media Type Eye Mark Position

Die-cut

Notched

Reflective

Centered over the label

Centered over the notch

Centered over the black mark

Continuous Near the middle of the media

* Default setting; see Section 4.2.1.

Gap*

Reflective

Continuous

A-Class Mark II 23

3.3 Loading Ribbon

Load ribbon (for thermal transfer media) according to its coated side and the printer model.



Using a ribbon slightly wider than the media (and liner) is recommended for added protection against abrasive wear.

3.3.1 Right Hand Models

Load ribbon as follows:

1. Orient the unwind position of the Ribbon according to the coated side (CSI or CSO) and then slide the Ribbon Roll completely onto the Ribbon Supply Hub, as shown below:

24

Ribbon

Supply Hub

CSO Ribbon

Roll

Ribbon

CSO Ribbon

Ribbon

Supply Hub

CSI Ribbon

Roll

Ribbon

CSI Ribbon

A-Class Mark II

2. With the Head Lift Lever raised, route the Ribbon under the Lower Idler, over the Ribbon Shield and Upper Idler, and then clockwise around to the Ribbon Take-Up Hub.

3. Rotate the Ribbon Take-Up Hub clockwise several times to secure the Ribbon.

4. Lower and lock the Head Lift Lever then close the access cover.

CSO Ribbon

Roll

Ribbon

Lower Idler

CSO Ribbon

Ribbon

Take-Up Hub

Head

Lift Lever

Upper Idler

Ribbon Shield

CSI Ribbon

Roll

Ribbon

Lower Idler

CSI Ribbon

Ribbon

Take-Up Hub

Head

Lift Lever

Upper Idler

Ribbon Shield

A-Class Mark II 25

3.3.2 Left Hand Models

Load ribbon as follows:

1. Orient the unwind position of the Ribbon according to the coated side (CSI or CSO) and then slide the Ribbon Roll completely onto the Ribbon Supply Hub, as shown below:

Ribbon

Supply Hub

Ribbon

Supply Hub

CSO Ribbon

Roll

CSI Ribbon

Roll

Ribbon Ribbon

CSO Ribbon CSI Ribbon

2. With the Head Lift Lever raised, route the Ribbon under the Lower Idler, over the Ribbon Shield and Upper Idler, and then counterclockwise around to the Ribbon Take-Up Hub.

3. Rotate the Ribbon Take-Up Hub counterclockwise several times to secure the Ribbon.

4. Lower and lock the Head Lift Lever then close the access cover.

26 A-Class Mark II

Ribbon

Take-Up Hub

Ribbon

Take-Up Hub

Head

Lift Lever

Upper Idler

Head

Lift Lever

Upper Idler

CSO Ribbon

Roll

Ribbon Shield

CSI Ribbon

Roll

Ribbon Shield

Ribbon Ribbon

Lower Idler Lower Idler

CSO Ribbon CSI Ribbon

3.3.3 Removing Ribbon

After the ribbon supply has been exhausted, grasp the used ribbon and, while squeezing, pull to collapse the Ribbon Take-Up Hub then slip off the ribbon. Next, slip off the empty core from the Ribbon Supply Hub.

 If using a narrow width ribbon, it may be necessary to use one hand to pull and collapse the Ribbon Take-Up Hub, while using your other hand to slide off the ribbon.

A-Class Mark II 27

3.4 Quick Calibration

Perform Quick Calibration during initial printer setup or after changing the media, but not if using continuous media.

 Media with long gaps between labels may require a PAPER OUT DISTANCE change; see

Section 4.2.1. Also, if UNCALIBRATED is displayed, see Section 5.2.1.

•

With media loaded and the Media Sensor adjusted, press and hold the FEED Key until at least two complete labels advance before releasing the key.

Upon successful completion, CALIBRATION COMPLETED will appear then the printer will feed to the next TOF and READY will be displayed. (A ‘Warning Low Backing’ message may appear if using notched media or media on a transparent liner; however, the calibration was successful).

Calibration Hints

With some media, the sensor may have trouble differentiating between the label and liner. If

CANNOT CALIBRATE is displayed, try calibrating over a longer distance:

• Press and hold the FEED Key until the printer has output three (or more) labels.

If this method also fails (that is, if UNCALIBRATED is displayed), perform the Standard

Calibration; see Section 5.2.1.

3.5 Print Quality Controls

Flexible printing controls are provided. Of these, the amount of heat applied and the rate of media movement will have the most effect. Four settings are available via PRINT CONTROL; see Section

4.2.2:

•

HEAT – adjust this setting to lighten or darken the print contrast;

•

PRINT SPEED – adjust this setting to regulate throughput, where slow speeds allow more time for energy transfer and fast speeds may require more HEAT to achieve the desired contrast;

•

CONTRAST – adjust this setting to fine-tune the gray (shaded) areas of the image; and,

• DARKNESS – adjust this setting to fine-tune the solid areas of the image.

 Heat and Speed commands from the host software may override the printer’s menu setting; see HOST SETTINGS, Section 4.2.5.

28 A-Class Mark II

4

Using the Control Panel

4.1 Layout

The Control Panel is an event-driven user interface composed of a graphics display and Soft Keys.

Time and Date

Printer Status Line

Current State Icons

Fault/Error

Stop/Paused

Receiving Data

Main Display Area

Soft Key Labels

Soft Keys

4.1.1 The Display

The display provides printer information:

•

Current time and date;

• Soft Key Labels to denote Soft Key functions;

• Label counts during batch jobs;

•

When in Menu mode, the System Menu;

• When in Test mode, the Test Menu;

• Various messages; and,

•

Real-time status notifications (see below).

A-Class Mark II 29

Icon

PL Z

STOP

!

M ENU

DPL

LINE

PL

I

PL

B

RFID

SD

USB

HOST

Description

Initialization, typically brief (but a damaged or invalid printhead can delay the process).

Display large fonts; see Section 4.1.2.

Input Mode – DPL; see Section 4.2.4.

Input Mode – LINE; see Section 4.2.4.

Input Mode – Emulation; see Section 4.2.4.

RFID detected.

SD memory card detected.

USB memory (or keyboard) detected.

Wired network detected.

Server inaccessible.

WLAN associated with Access Point.

WLAN not associated with Access Point.

WLAN ADHOC Mode.

Receiving data.

Paused.

Faulted, see Section 6.1.2.

30 A-Class Mark II

4.1.2 Keypad Functions

The Soft Keys (see Section 4.1) control printer functions:

• The Soft Keys are mode-dependent, changing functions as needed. Depending upon the printer’s state, many functions can be accessed by pressing (or pressing and holding for various durations) the keys and buttons:

Keypad Functions

Calibration, Empty Value

Calibration, RFID Option

Calibration, Quick

Display Contrast Adjustment*

Display large fonts

Feed / Clear Fault

Pause

Print Label, Configuration

Print Label, Network

Print Label, Quality

Reset, Soft

Function

System Menu

Printer

State

Idle

Idle

Idle

Idle

Idle

Idle

Idle

Idle

Idle

Idle

Idle

Idle

Pressing Sequence

Long PAUSE & FEED

Long FEED & TEST

Long FEED

Hold MENU

TEST Key (then ZOOM)

FEED

PAUSE

FEED & CANCEL

PAUSE, FEED, & CANCEL

PAUSE & FEED

Long CANCEL

MENU

Related

Section

5.2

4.2.3

3.4

4.1

4.1.1

4.1

4.1

4.3.5

4.2.5

4.3.1

5.3.1

4.2

Test Menu

Hex Dump Mode

Idle

Power-Up

TEST Key (then TEST)

Hold FEED

4.3

6.2

Reset, Level 1 Power-Up PAUSE & FEED 5.7.2

Reset, Level 2 Power-Up Hold PAUSE, FEED, & CANCEL 5.7.3

* When using the remote display option, both the remote display and the display mounted to the printer share the same contrast setting.

A-Class Mark II 31

4.2 The System Menu

The System Menu is composed of seven menu branches:

MEDIA SETTINGS

PRINT CONTROL

PRINTER OPTIONS

SYSTEM SETTINGS

COMMUNICATIONS

DIAGNOSTICS

MCL OPTIONS

To enter the System Menu, press the Menu Soft Key.

(This places the printer in Menu mode, taking it offline, halting the processing of new data.)



 Prompts may appear before menu access is granted or before changes are enacted; see Section 5.1.1.

 MENU MODE controls the access level; see Section 4.2.4.

 Host software commands may, in some cases, override menu settings; see Section

4.2.5.

 Depending upon the firmware and options, some menu items may not be present or may indicate NOT INSTALLED.

 In the descriptions below “” denotes a firmware default setting, while “ ” denotes a setting only modifiable via the menu.

32 A-Class Mark II

4.2.1 Media Settings

The Media Settings menu contains label and ribbon settings, and printhead maintenance selections.

Menu Item Details

MEDIA TYPE

DIRECT THERMAL

THERMAL TRANSFER

SENSOR TYPE

GAP

CONTINUOUS

REFLECTIVE

LABEL LENGTH

(0 – 99.99 in.)

04.00

MAXIMUM LABEL LENGTH

(0 – 99.99 in.)

16.00

PAPER EMPTY DISTANCE

(0 – 99.99 in.)

00.25

LABEL WIDTH

(X.XX – X.XX in.)

X.XX

Selects the printing method, where:

Sets printing for heat reactive media.

Sets printing for media that requires ribbon to produce an image.

Selects the Top Of Form (TOF) sensing method used to determine the leading edge of the label, where:

Senses the gaps or notches in the media.

Uses the LABEL LENGTH (see below) to determine the

TOF.

Senses the reflective (black) marks on the underside of the media.

Determines the length of the label when the SENSOR

TYPE is set to CONTINUOUS, where:

Is the desired length of the format.

Sets the distance that the printer will feed GAP or

REFLECTIVE media before declaring a TOF fault, where:

Is the length of travel to detect a TOF gap or mark.

 This distance should be 2.5 to 3 times the label length.

Sets the distance the printer will attempt to feed media before declaring an Out Of Stock fault, where:

Is the length of travel to detect the presence of media.

 If using transparent or translucent media, this setting should be longer than the label length.

Sets the maximum printable width. Objects extending beyond this limit will NOT print, where:

Is the maximum width; see Appendix B for the model dependant default and range.

A-Class Mark II 33

Media Settings (continued)

Menu Item

RIBBON LOW OPTIONS

RIBBON LOW DIAMETER

(1.0 0 – 2.00 in.)

1.38

PAUSE ON RIBBON LOW

ENABLED

DISABLED

SENSOR CALIBRATION

PERFORM CALIBRATION

YES

NO

ADVANCED ENTRY

PAPER SENSOR LEVEL

170 (0 – 255)

REFL PAPER LEVEL

020 (0 – 255)

GAP SENSOR LEVEL

016 (0 – 255)

MARK SENSOR LEVEL

230 (0 – 255)

EMPTY SENSOR LEVEL

009 (0 – 255)

TRAN SENSOR GAIN

31 (0 – 31)

REFL SENSOR GAIN

13 (0 – 31)

Details

Defines the response when THERMAL TRANSFER is selected and the ribbon supply diminishes, where:

Sets the threshold that will trigger a Low Ribbon

Warning prompt, where:

Is the outer diameter size of the roll.

Sets the printer to pause when the Ribbon Low

Diameter setting is met, where:

Forces you to press the PAUSE Key to proceed with the print job.

Allows printing to continue until ribbon empty is declared.

Selects the method that is used to calibrate the media sensor (see Section 5.2), where:

Allows automatic calibration, where:

Establishes the best values based on sampled readings.

Exits the menu item without changing the current settings.

Sets the values via manual entry process, where:

Establishes the threshold value for standard paper.

Establishes the threshold value for reflective paper.

Establishes the threshold value for the gap/notch.

Establishes the threshold value for the reflective mark.

Establishes the threshold value for the empty condition.

Establishes the sensitivity of the gap/notch sensor.

Establishes the sensitivity of the reflective sensor.

34 A-Class Mark II

Media Settings (continued)

Menu Item

PRINTHEAD CLEANING

CLEAN HEAD SCHEDULE

0 – 200 in.(* 1000)

000

CLEAN HEAD COUNTER

RESET COUNTER

YES

NO

CLEAN HEAD NOW

YES

NO

Details

Controls printhead cleaning alerts and functions, where:

Specifies the inch (or centimeter) count (multiplied by one thousand) at which to clean the printhead. If this count is exceeded three times, a Head Cleaning Fault will occur.

 Zero (000) disables this function.

Indicates the number of inches (or centimeters) since a cleaning was last initiated.

Allows the Clean Head Schedule to restart the count, where:

Resets the CLEAN HEAD COUNTER.

Exits the menu item without changing the current setting.

Allows cleaning to begin, where:

Initiates the cleaning process and resets the Clean

Head Counter (see Section 5.6.1).

Exits the menu item without cleaning.

A-Class Mark II 35

4.2.2 Print Control

The Print Control menu contains print quality, throughput and formatting functions:


HEAT

(0 – 30)

10

PRINT SPEED

XX.X in/sec

FEED SPEED

XX.X in/sec

REVERSE SPEED

X.X in/sec

SLEW SPEED

XX.X in/sec

ROW OFFSET

(0 – 99.99 in.)

00.00

COLUMN OFFSET

(0 – 99.99 in.)

00.00

Controls the burn-time of the printhead (selectable as

“Heat” in most labeling programs), where:

Is the number based on duration, corresponding to print darkness.

Controls the rate of label movement during printing, where:

Is the speed; see Appendix B for the model dependant default and range.

 Slower rates may be needed for detailed images, while faster rates may require an increased HEAT setting for sufficient energy transfer.

Controls the rate of label movement between printing areas, where:

Is the speed; see Appendix B for the model dependant default and range.

Controls the rate of label movement during backup positioning, where:

Is the speed; see Appendix B for the default and range.

Controls the rate of label movement between printing areas when using the optional Applicator Interface

Card’s GPIO function, where:

Is the speed; see Appendix B for the default and range.

Shifts the vertical SOP position on the label, where:

Is the offset distance; see Section 7 for label details.

Shifts the horizontal, left-justified SOP position to the right without shifting the Label Width termination point to the right, where:

Is the offset distance; see Section 7 for label details.

36 A-Class Mark II

Print Control (continued)

Menu Item

PRESENT DISTANCE

(0 – 4.00 in.)

AUTO 0.00

TOF PRECEDENCE

DISABLED

ENABLED

CUSTOM ADJUSTMENTS

DARKNESS

32 (1 – 64)

CONTRAST

32 (1 – 64)

ROW ADJUST

0000 (

– XXX – XXXX DOTS)

COLUMN ADJUST

000 (

–

000 (

–

XXX – XXX DOTS)

PRESENT ADJUST

XXX – XXXX DOTS)

Details

Sets the label stop position, where:

Is the label output distance. The default setting (Auto) configures this distance according to the positioning requirements of the attached device (e.g., tear bar, cutter, etc).

 When set to 0.01 in., NONE is assumed; a zero (0)

positioning value will be used.

Allows an override of label format data when the form length is exceeded, where:

Prints labels formats without TOF truncating.

Ends the label at the next TOF, truncating any print data that extends past this mark.

Allows slight, printer-specific adjustments, where:

Controls the printhead strobe time (see HEAT) to finetune the solid areas of an image.

Fine-tunes the gray areas of an image.

Shifts the vertical SOP position to fine-tune ROW

OFFSET; see Appendix B.

 If shifting in the negative direction, modify

PRESENT ADJUST (below) by the same amount.

Shifts both the horizontal SOP position and the LABEL

WIDTH termination point to the right to fine-tune

COLUMN OFFSET; see Appendix B.

Adjusts the label stopping position to fine-tune

PRESENT DISTANCE; see Appendix B.

A-Class Mark II 37

4.2.3 Printer Options

The Printer Options menu contains module, file handling, and option functions:


MODULES

DIRECTORY

PRINT FILE

PROCESS FILE

FORMAT MODULE

DELETE FILE

COPY FILE

UNPROTECT MODULE

Controls memory handling functions, where:

Allows viewing and printing of available space and file types (including plug-ins) present on a module. Only detected modules will be listed, and selecting ALL will display all results; see Appendix A.

Prints selections from listings of available files, including .dlb

, .

dpl , .prn

and .txt

formats; see File

Handling Definitions, Appendix A.

Processes a selected file for use by the printer; see File

Handling Definitions, Appendix A.

Formats a selected module; see Appendix A.

FORMAT MODULE will erase all data in the

selected module.

Deletes a file from a list of available files; see File

Handling Messages, Appendix A.

 Protected modules will not be displayed, and space will not be recovered until packed.

Selects from a list of available files and prompts for the destination module before copying; see File

Handling Messages, Appendix A.

Selects from a list of available modules then prompts regarding the unprotect attempt; see File Handling

Messages, Appendix A.

38 A-Class Mark II

Printer Options (continued)

Menu Item

CUTTER

MODE

DISABLED

AUTO

ENABLED

CUT BEHIND

(0 – 2)

0

RIBBON SAVER

DISABLED

AUTO

ENABLED

Details

Controls the Cutter option, where:

Sets the detection method and response of the printer, where:

Disables the option.

Detects, enables, and sets the label stop location for the cutter; if not detected, the option will be ignored.

Enables and sets the label stop location for the cutter; if not detected, a fault will be generated.

Allows a number of small labels to queue before a cut is performed, increasing throughput, where:

 This mode can be used without a cutter to allow the presentation of an extra label, with retraction

occurring upon the next job or feed operation.

Is the queue number.

 After a fault or unknown label position, a leading edge cut will be performed to ensure against extra length on the first label; otherwise, cutting will

occur only as specified.

Controls the Ribbon Saver option, where:


Detects enables the option. If not detected, the option will be ignored.

Enables the option. If not detected, a fault will be generated.

A-Class Mark II 39


Menu Item

RFID

RFID MODULE

DISABLED

HF

UHF MULTI-PROTOCOL

RFID POSITION

(1.10 - 4.00 in.)

1.10

Details

Controls the RFID option, where:

 If not detected, this selection will result in a

DISABLED message.

Sets the mode of RFID operation, where:


Selects the High Frequency (13.56 MHz) option.

Selects the Ultra High Frequency (868-956 MHz) option.

Sets the RFID encoding position, where:

Is the inlay location (as referenced from the leading edge of the tag moving forward through the printer), where 0.00 uses the print position to encode tag and values greater use the present position (subject to change).

Sets the HF encoding parameters, where:

Selects the HF tag type, where:

HF SETTINGS

TAG TYPE

ISO 15693

TI

PHILIPS

ST LRI512

ST LRI64

AFI VALUE

(00 – FF)

00

AFI LOCK

ENABLED

DISABLED

Is the type to be encoded.

Sets the Application Family Identifier value, where:

Is the hex value.

Locks the Application Family Identifier value, where:

Is write-protected.

Is not protected.

40 A-Class Mark II


Menu Item

DSFID VALUE

(00 – FF)

00

DSFID LOCK

ENABLED

DISABLED

EAS VALUE

(00 – FF)

00

AUDIO INDICATOR

ENABLED

DISABLED

ERASE ON FAULT

ENABLED

DISABLED

UHF SETTINGS

TAG TYPE

EPC 0

EPC 0+ MATRICS

EPC 0+ IMPINJ

EPC 1

UCODE EPC 1.19

EM 4022/4222

GEN 2

Details

Sets the Data Storage Format Identifier value, where:

Is the hex value.

Locks the Data Storage Format Identifier value, where:

Is write-protected.

Is not protected.

Selects the Electronic Article Surveillance value, where:

Is the hex value.

Controls the buzzer, where:

Allows sound.

Inhibits sound.

Controls tag erasure if errors are detected, where:

Erases data.

Retains faulty data.

Sets the UHF encoding parameters, where:

Selects the tag type, where:

Is the type to be encoded.

A-Class Mark II 41


Menu Item

TAG DATA SIZE

96-BIT

64-BIT

POWER ADJUST

(-04  04)

000

KILL CODE

00 00 00 00

ACCESS CODE

00 00 00 00

GEN 2 LOCK ACTION

NONE

PERMALOCK

PWD-READ/WRITE

BOTH

PAD/TRUNC. EPC DATA

DISABLED

LEADING

TRAILING

Details

Sets the tag data size, where:

Selects 96 bits (24 hexadecimal characters or 12

ACSII characters).

Selects 64 bits (16 hexadecimal characters or 8 ACSII characters).

Adjusts the applied power, where:

Is the power level, in 1.0 dBm increments.

Sets the code to permanently deactivate the tag, where:

Is the code, in the form B3, B2, B1, B0.

Sets the code to protect tag memory contents, where:

Is the code, in the form B3, B2, B1, B0.

Sets the lock for Gen 2 tags, where:

Does not lock the tag.

Locks data permanently.

Locks data with password-protection for writing data.

Allows both Permalock and PWD-Lock to be used.

Allows padding or truncating of data with nulls

(represented as “00”) in order to fit the selected EPC

Tag Data Size, where:

Does not pad or truncate data.

Adds nulls to the front (left) of the data if less than the size, or cuts the data if greater.

Adds nulls to the end (right) of the data if less than the size, or cuts the data if greater.

42 A-Class Mark II


Menu Item

LOCK AFTER WRITE

ENABLED

DISABLED

RETRY ATTEMPTS

(0 - 9)

3

PERFORM CALIBRATION

YES

NO

SET DEFAULTS

YES

NO

Details

Allows the tag to be locked after programming, where:

Locks the tag.

Does not lock the tag.

Sets the number of retry attempts, where:

Is the retry count before a fault is declared.

Allows the printer to establish the tag to transducer distance and nominal power setting, where:

Initiates the process; CALIBRATING RFID will be displayed as media is scanned for the tag location and power, followed by TOF positioning and the operational results where, if successful, the database parameters will be updated.

Exits the menu item without calibration.

Allows the RFID default values to be restored, where:

Restores the default settings.


A-Class Mark II 43


Menu Item

GPIO PORT

GPIO DEVICE

DISABLED

APPLICATOR

APPLICATOR 2

BARCODE VERIFIER

START OF PRINT

LOW PULSE

HIGH PULSE

ACTIVE LOW

ACTIVE HIGH

EDGE

Details

Controls the optional Applicator Interface Card’s GPIO function, where:

Sets the option to work with a specific device type, where:


Enables parameters for related label applicator functions:

• Completion upon last SOP, de-asserts Data Ready

(DRDY);

•

FEED allowed at any time; and,

• DRDY upon PAUSE.

Enables parameters for alternate label applicator functions:

• Completion upon 1 msec. overlap of Data Ready

(DRDY) and End of Print (EOP);

• DRDY signal end inhibits FEED; and,

• De-asserts DRDY upon PAUSE or FAULT.

Enables the parameters for bar code verifier functions.

Selects the type of input signal required to initiate printing, where:

Triggers printing with a low pulse.

Triggers printing with a high pulse.

Triggers printing with a low signal.

Triggers printing with a high signal.

Triggers printing with a signal edge transition.

44 A-Class Mark II


Menu Item

END OF PRINT

LOW PULSE

HIGH PULSE

ACTIVE LOW

ACTIVE HIGH

RIBBON LOW

ACTIVE LOW

ACTIVE HIGH

SLEW ENABLE

STANDARD

LOW PULSE

HIGH PULSE

ACTIVE LOW

ACTIVE HIGH

ERR ON PAUSE (APP2)

ENABLED

DISABLED

Details

Sets the type of output signal generated to indicate

EOP, where:

Outputs a low pulse upon completion.

Outputs a high pulse upon completion.

Outputs a logic low upon completion.

Outputs a logic high upon completion.

Sets the low ribbon signal (as determined by RIBBON

LOW OPTIONS; see Section 4.2.1), where:

Outputs a logic low when the roll size reaches the setting.

Outputs a logic high when the roll size reaches the setting.

Selects the type of input signal required to initiate label slew, where:

Triggers slew with a low signal.

Triggers slew with a low pulse.

Triggers slew with a high pulse.

Triggers slew with a low signal.

Triggers slew with a high signal.

Sets the output when a service required fault occurs

(Applicator Interface Card Type 2 equipped only), where:

Enables the output signal.

Disables the output signal.

A-Class Mark II 45

4.2.4 System Settings

The System Settings menu contains operating, control, and formatting functions:


MENU MODE

USER MENU

ADVANCED MENU

CONFIGURATION FILE

Sets the menu access level, where:

Accesses limited basic menu items.

Accesses all menu items.

Controls the creation, storage, and recall of printer configuration files (see Appendix E), where:

RESTORE AS CURRENT

SAVE SETTING AS

DELETE FILE

FACTORY SETTING FILE

INTERNAL MODULE

(XXX – XXXX KB)

1024

DEFAULT MODULE

Lists the files available and then, after selection, reconfigures the printer according to that file.

Saves the effective printer configuration to a named file of up to nineteen characters.

Lists the files available and then after selection, removes that file from memory.

 An active file cannot be deleted.

Restores the printer operating parameters to the factory default file (Aft.cfg) settings after a Level One reset; see Section 5.7.2.

Allocates a number of 1KB memory blocks to the internal memory module; where:

Is the memory allocation; see Appendix A.

Designates the storage module when no memory location is specified; where:

G

D

SCALEABLE FONT CACHE

(XXX – XXXX KB)

0511

SINGLE BYTE SYMBOLS

PC▪850 MULTILINGUAL

Is the module; see Appendix A for availability.

Configures the number of 1KB memory blocks for the scalable font engine; where:

Is the memory allocation; see Appendix A for availability.

Sets the code page used for single byte fonts, where:

Is the selected code page. (See the Class Series 2

Programmer’s Manual for a complete listing.)

46 A-Class Mark II

System Settings (continued)

Menu Item

DOUBLE BYTE SYMBOLS

JIS

SHIFT JIS

EUC

UNICODE

GB

BIG 5

TIME AND DATE

SET HOUR

06:30 AM

01 FEB 2005

MEDIA COUNTERS

ABSOLUTE COUNTER

PRINTHEAD COUNTER

RESETTABLE COUNTER

RESET COUNTER

PRINT CONFIGURATION

CONFIGURATION LEVEL

Details

Selects the code page (see the Class Series 2

Programmer’s Manual) used for the ILPC option

(unless otherwise specified), where:

Selects Japanese Industry Standard.

Selects Shift Japanese Industry Standard.

Selects Extended UNIX Code.

Selects Unicode (including Korean).

Selects Government Bureau Industry Standard,

Chinese (PRC).

Selects Taiwan encoded.

Sets the time and date, where:

Enters the time and date information.

Displays and controls various internal counters, where:

Are the total inches printed and the set date. (Nonresettable)

Is the total number of inches printed. (Non-resettable)

Are the inches printed and the last reset date.

Returns the RESETTABLE COUNTER to zero.

Prints current database information; see Section 4.3.5.

Displays the hardware and software levels of the printer, where:

 This data is also provided on the Configuration

Label; see Section 4.3.5.

A-Class Mark II 47


Menu Item

PRINTER KEY

APPLICATION VERSION

BOOT LOADER

UPGRADE PRINTER CODE

0 0 0 0 0 0

UNLOCK FEATURE

0 0 0 0 0 0

SET FACTORY DEFAULTS

YES

NO

Details

Identifies the unique key number of the printer, in the form: vvvv-cwxx-yyyyyy-zzz

Where: vvvv

– Represents the printer model number. cwxx

– Represents the hardware and software levels, where:

c – Is the printer class.

w – Is the main board hardware level.

xx – Is the software feature level:

10 = Standard DPL

20 = Internal CG Times Font

 Increases beyond the feature level require authorization. yyyyyy – Is a manufacturing date code. zzz – Is a unique time stamp.

Displays the firmware program number, version, and date.

Displays the Boot Loader version and date.

Upgrades the printer to the corresponding features level with the correct code entry (where authorization may be required).

Unlocks a feature with the correct code entry.

Returns the factory-programmed values or the Factory

Setting File values, where:

Restores the default settings, or if selected the Factory

Setting File.

 A reset will occur and, if no Factory Setting File is used, all settings returned except CUSTOM

ADJUSTMENTS and calibrations.


48 A-Class Mark II


Menu Item

FORMAT ATTRIBUTES

TRANSPARENT

XOR

OPAQUE

HEAD BIAS

STANDARD

RIGHT HAND

LABEL ROTATION

ENABLED

DISABLED

IMAGING MODE

MULTIPLE LABEL

SINGLE LABEL

Details

Defines the way overlapping text, bar codes, and graphics are printed, where:

Prints intersecting areas, for example:

Obliterates intersecting areas, for example:

Overwrites intersecting areas with those last formatted, for example:

Allows the dot zero orientation to flip, as viewed from the label exit, where:

Switching this setting will reverse all media

movement directions.

Sets the dot zero origin for left justified printing.

Sets the dot zero origin for right justified printing.

Allows the label format to be flipped 180 degrees, where:

Prints formats after 180° rotation.

Prints formats without rotation.

Also known as “Batch” mode, determines the process used to format labels, where:

Formats multiple images, as memory permits, for the fastest throughput.

 Time stamps will indicate the moment of imaging rather than printing.

Formats an image only after a previous format has been printed (for the most accurate time stamps).

A-Class Mark II 49


Menu Item

PAUSE MODE

ENABLED

DISABLED

PEEL MODE

ENABLED

DISABLED

SECURITY

SELECT SECURITY

DISABLED

SECURE MENU

MENU AND TEST

ADVANCED MENU

MODIFY PASSWORD

YES

NO

Details

Allows interactive print control, where:

Prints only as the PAUSE Key is pressed.

Prints normally, without user intervention.

Allows the SOP signal to initiate (via the optional GPIO port) the feeding of labels, where:

Feeds labels only after SOP is received.

Feeds labels regardless of SOP.

Allows menu password protection, where:

Enables or disables the security feature, where:

 The default password must be changed to activate.

Accesses all areas.

Sets a password requirement for menu access.

Sets a password requirement for menu and test access.

Sets a password requirement for Advanced Menu access.

 After enabling this selection, return MENU MODE to the USER MENU setting.

Modifies the security password, where:

Allows entry of a four-digit password (after confirmation).

 The default password is 0000.


50 A-Class Mark II


Menu Item

UNITS OF MEASURE

IMPERIAL

METRIC

INPUT MODE

DPL

LINE

PL-Z, PL-I, or PL-B

AUTO

USER LABEL MODE

ENABLED

DISABLED

DPL EMULATION

STANDARD

ALLEGRO

PRODIGY PLUS

PRODIGY

A-Class Mark II

Details

Sets the measurement standard of the printer, where:

Uses inches.

Uses millimeters and centimeters.

Defines the type of processing that occurs when data is received, where:

 See the Class Series 2 Programmer’s Manual for

detailed information.

Processes data for standard DPL printing.

Processes data for Line mode (template) printing.

Processes data for various emulation printing.

Identifies then activates the appropriate emulation parser for the data.

 Correct identification can be dependent upon the

HOST SETTINGS / HOST TIMEOUT (see Section

4.2.5). Also, extraneous characters may, in some cases, render the data unrecognizable, thus

requiring manual selection of the mode.

Sets the printer to power-up as default, where:

Functions in standalone mode for quick access to user defined formats; see Section 4.3.7.

 This mode will remain active until disabled.

Functions in normal mode, awaiting commands from a host.

Allows legacy printer emulation, where:

 Ignores label commands A, M, n & T; see the Class

Series 2 Programmer’s Manual for information.

Uses no legacy emulation, all commands recognized.

Emulates the Allegro ® .

Emulates the Prodigy Plus ® .

Emulates the Prodigy ™ .

51


Menu Item

COLUMN EMULATION

(XXX – XXX DOTS)

XXX

ROW EMULATION

(XXX – XXX DOTS)

XXX

SOP EMULATION

DISABLED

110 (PRODPLUS)

220 (ALLEGRO)

250 (PRODIGY)

BACK AFTER PRINT

MODE

ENABLED

DISABLED

BACKUP DELAY (1/50s)

(0 – 255)

000

52

Details

Allows the column dot count to be adjusted, where:

Is the printed number of dots per inch (or mm) thereby reducing the width of the produced format; see Appendix B.

 No adjustment occurs at the default setting.

Allows the row dot count to be adjusted, where:

Is the printed number of dots per inch (or mm) thereby reducing or enlarging the length of the produced format; see Appendix B.

 No adjustment occurs at the default setting.

Allows SOP functions with backward compatibility when printing legacy model label formats, where:

 Two labels will automatically feed to establish the selected position.

Uses the standard print position.

Emulates the Prodigy Plus ® print position.

Emulates the Allegro ® print position.

Emulates the Prodigy ™ print position.

Determines media movement when a cutter, present sensor, peel and present, or GPIO is enabled, where:

Repositions media, where:

Movement occurs according to BACKUP DELAY timing after a cut, cleared sensor, or SOP to allow fastest throughput.

Movement occurs only when the next label is ready to print, minimizing edge curling.

Determines repositioning timing, where:

Is the specified lapse (in fiftieths of a second) between new format processing and label retraction.

A-Class Mark II


Menu Item

FONT EMULATION

STANDARD FONTS

CGTIMES

USER ID S50

LABEL STORE

STATE & FIELDS

FIELDS ONLY

MENU LANGUAGE

ENGLISH

DISPLAY SETTINGS

GRAPHIC DISPLAY MODE

STANDARD

ENHANCED

DISPLAY UNITS

 STANDARD

IMPERIAL

METRIC

Details

Allows font substitution, where:

Prints using standard (internal) fonts.

Prints using CG Times font.

Prints using a downloaded font.

Determines the data content when retrieving stored label formats, where:

Recalls the printer state (i.e., heat, speeds, etc.) and the formatting commands for a stored label.

Recalls the formatting commands for a stored label.

Selects the language for the System Menu and

Configuration Label, where:

 Only resident languages will be selectable; see

Appendix D.

Is standard.

Determines the appearance of the items in the Main

Display Area of the LCD, where:

Determines the magnification of the items, where:

Is the normal setting.

Is the enlarged setting.

Determines the displayed type of distance information, where:

Displays the information according to the UNITS OF

MEASURE setting (see above).

Displays the information in inches.

Displays the information in millimeters and centimeters.

A-Class Mark II 53


Menu Item

FAULT HANDLING

LEVEL

NO REPRINT

STANDARD

VOID AND RETRY

DELAYED SCAN FAULT

VOID RETRY & CONT.

Details

Determines the label disposition and user action if a fault occurs, where:

Sets the printer response upon declaration of a fault, where:

Stops printing and declares a fault. Then, following correction of the problem, the FEED Key must be pressed to clear the fault.

Stops printing and declares a fault. Then, following correction of the problem, the FEED Key must be pressed to clear the fault and reprint the label in process.

Actions depend upon the RETRY COUNT:

• If the count has not been exceeded, VOID is printed on the failed label and reprinting automatically occurs;

• If the count has been exceeded, printing stops and a fault message is displayed. Then, following correction of the problem, the FEED Key must be pressed to clear the fault and reprint the label in process; or,

•

If the CANCEL Key is pressed, reprinting is optional: press NO to reprint; or, press YES to cancel the reprint (and press YES again to cancel the batch.)

 Linear Scanner or RFID required.

Increases throughput when bar codes reside near the trailing edge of the label (in the direction of FEED).

 Linear Scanner or RFID required.

• If unreadable, the fault will occur after the next label prints;

• The label immediately following a faulted label is not scanned for errors; and,

• VOID AND RETRY and REPRINT are automatically disabled; the job can only be cancelled.

VOID is printed on a faulted label, with reprint attempts occurring automatically, until the RETRY

COUNT has been exceeded and then that label will be skipped (discarded) and printing will continue to the next label in queue.

 Linear Scanner or RFID required.

54 A-Class Mark II


Menu Item

VOID DISTANCE

(0.10 to 2.00 in.)

0.50

RETRY COUNT

(0 – 3)

1

BACKFEED ON CLEAR

ENABLED

DISABLED

SCL FONT BOLD FACTOR

(1 – 36)

08

Details

Sets the distance to print VOID on a faulted label, where:

Is the distance, measured from the trailing edge, which establishes the text size.

 VOID will not be printed if insufficient text space exists or if the fault occurred after printing completed. Also, the text can be customized; see

the Class Series 2 Programmer’s Manual.

Sets the number of printing attempts before declaring a fault, where:

Is the count.

 Greater than 1 (one) counts are valid only when

Linear Scanner or RFID equipped.

Determines positioning after a fault is cleared, where:

Automatically positions the label.

No label positioning occurs, as the location is assumed correct.

 If reloading, you must place media at the SOP position.

Sets a scalable font boldfacing amount, where:

Is the setting, based on an incrementing scale where eight (08) is nominal.

A-Class Mark II 55

4.2.5 Communications

The Communications menu contains interface port and host control functions:


SERIAL PORT A

BAUD RATE

1200 BPS

2400 BPS

4800 BPS

9600 BPS

19200 BPS

28800 BPS

38400 BPS

57600 BPS

115000 BPS

PROTOCOL

BOTH

SOFTWARE

HARDWARE

NONE

PARITY

NONE

ODD

EVEN

DATA BITS

(7 – 8)

8

STOP BITS

(1 – 2)

1

Controls the RS-232 communications settings for

Serial Port A, where:

Sets the serial communication rate, where:

Is the serial speed in Bits Per Second.

Sets the data flow control method (handshaking), where:

Uses XON/XOFF and CTS/DTR.

Uses XON/XOFF.

Uses CTS/DTR.

Disables flow control.

Sets word parity, where:

Uses parity.

Uses Odd parity.

Uses Even parity.

Sets Word length, where:

Is the number of bits in the word.

Sets the stop bit count, where:

Is number of stop bits.

56 A-Class Mark II

Communications (continued)

Menu Item

SERIAL PORT C

SERIAL PORT D

PARALLEL PORT A

PORT DIRECTION

UNI-DIRECTIONAL

BI-DIRECTIONAL

NIC ADAPTER

QUICK SETUP

WIRED DHCP

NO

YES

WLAN UNSECURED

NO

YES

Details

Controls the settings for the Applicator Interface COM

C (J4) port, where the setting selections are the same as those given for the SERIAL PORT A.

 The maximum baud is 38.4K BPS.

Controls the settings for the Applicator Interface COM

D (J3) port, where the setting selections are the same as those given for the SERIAL PORT A.

 The maximum baud is 38.4K BPS.

Controls the communications settings for Parallel Port

A, where:

Allows printer data to be returned to the host, where:

Returns no data (one-way communication).

Returns data (compliant back-channel operation); see

Section 2.3.1 for cable requirements.

Controls the communications settings for the network interface, where:

Selects settings to configure basic Wired or WiFi operations, where:

Selects Wired operation, where:


Returns the NIC Adapter to defaults then sets Wired

Discovery to “Enable” and Wireless to “Disable.”

Selects WiFi operation, where:


Returns the NIC Adapter default values then sets

Discovery to “Enable,” SSID to “Any,” and WLAN network type to “Infrastructure.”

A-Class Mark II 57


Menu Item

WLAN ADHOC

NO

YES

SET FACTORY DEFAULTS

NO

YES

WLAN

MODE

ENABLED

DISABLED

BSS ADDRESS

 000.000.000.000

SIGNAL READINGS

IP ADDRESS

192.168.010.026

Details

Selects the DMXrfNetII default parameters, where:


Restores WiFi defaults and initiates infrastructure mode with an SSID of “Any.” All existing access point associations will be deleted then established with the closest available. (Useful when moving the printer to a geographically distant location.)

Returns the factory-programmed values, where:



Controls the communications settings for the

DMXrfNetII Card, where:

Selects between Wired or WiFi operation, where:

Enables the WiFi interface.

Enables the wired interface.

Specifies the static IP address of the WiFi bridge module.

 If DHCP is Enabled, this parameter will be ignored.

Is the address in standard octet format.

Displays the WLAN signal and noise ratios.

Specifies the static IP Address; where:


58 A-Class Mark II


Menu Item

SUBNET MASK

255.255.255.000

GATEWAY

192.168.010.026

SNMPTRAP DESTINATION

000.000.000.000

IP DISCOVERY

ENABLED

DISABLED

SNMP

ENABLED

DISABLED

ADVANCED

TELNET

ENABLED

DISABLED

Details

Specifies the static Subnet Mask Address, where:


Specifies the network Gateway Address, where:


Specifies the SNMP Trap Address, where:

Is the address in standard octet format where SNMP traps will be sent when SNMP service is installed on your receiver.

 When zeroed, no traps are sent.

Controls IP Address discovery, where:

Broadcasts over the network at startup to receive addresses from the responsible server. Manual modifications to IP Address, Subnet Mask, or Gateway are not allowed; and, if no server is found, the specified static value will be used.

A server assigned IP address takes precedence over any static address stored

in the interface.

Uses the stored static IP, Subnet Mask, and / or

Gateway Address.

Allows management protocols, where:

Sends messages to SNMP-compliant devices.

Sends no messages.

Sets advanced networking functions and parameters, where:

Sets Telnet protocol to transfer data, where:

Allows Telnet.

Disables Telnet.

A-Class Mark II 59


Menu Item

FTP

ENABLED

DISABLED

MTU

Details

Sets File Transfer Protocol to transfer data, where:

Allows FTP.

Disables FTP.

Sets the Maximum Transmission Unit packet size, where:

(512 - 65515)

01500

GRATUITOUS ARP

(0 - 2048)

0000

PORT NUMBER

(1 - 65535)

09100

TCP KEEPALIVE

Is the packet size, in bytes.

Sets the Address Resolution Protocol notification rate, where:

Is the time, in minutes.

Sets the network communications port, where:

ENABLED

DISABLED

DUPLEX CAPABILITY

Is the Port Number.

Allows monitoring of an open connection to detect any disconnects not properly closed, including reset access points and unplugged printers, where:

Keeps monitoring active.

Closes such a disconnection after 2.5 minutes.

Sets the communication capability for the Wired network, where:

AUTO-NEGOTIATE

100BASET HALF

Automatically selects the best type.

Selects 100 Mbit/s half duplex (in both directions, one way at a time) operation.

100BASET FULL

10BASET HALF

Selects 100 Mbit/s full duplex (in both directions, simultaneously) operation.

Selects 10 Mbit/s half duplex (in both directions, one way at a time) operation.

10BASET FULL Selects 10 Mbit/s full duplex (in both directions, simultaneously) operation.

ADVERTISE CAPABILITY Transmits the printer’s communication capability for the Wired network, where:

AUTOMATIC

ALL CAPABILITIES

Advertises the DUPLEX CAPABILITY set value.

Advertises all possible values for DUPLEX CAPABILITY.

60 A-Class Mark II


Menu Item

NETWORK REPORT

VIEW

PRINT

SET FACTORY DEFAULTS

YES

Details

Allows viewing or printing of the network status report, where:

Displays the report.

Prints the report:

NETWORK REPORT

WED 03:15PM 23JUL2008

CURRENT PRINTER INFO

MACO: 00:0D:70:0B:8B:B9

IP ADDRESS: 192.168.10.26

SUBNET MASK: 255.255.255.0

GATEWAY: 192.168.10.26

DHCP: ENABLED

SNMP: ENABLED

PORT NUMBER: 9100

NETBIOS NAME: DMX_038BB9

WLAN MODULE

MODULE FW VERSION: 4.3.0.24

RADIO FW VERSION: 1.1.1.111.8.4.0.145

PORT STATUS: CONNECTED: ESS

SSID: 000B2802D55E

MACR: 00:0B:28:02:D5:5E

BSS ADDRESS: PROVIDED BY DHCP

Returns the factory-programmed values, where:


 A reset will occur and all settings will be restored

except CUSTOM ADJUSTMENTS and calibrations.

Exits without changing the current settings.

HOST SETTINGS

HOST TIMEOUT

NO

(1 – 60 SEC)

10

CONTROL CODES

STANDARD CODES

ALTERNATE CODES

ALTERNATE CODES 2

CUSTOM CODES

STANDARD CODES

SOH STX CR CNTBY

01 02 0D 5E

Sets host communication parameters, where:

Sets the period that an interface port can be idle before timeout occurs, where:

Is the time (in seconds) when downloads timeout, and that must elapse before alternate port or alternate parser processing can occur.

Allows changes to the software command interpretation controls, where:

Sets these interpretation codes: Hex 01 = SOH command; Hex 02 = STX command; count-by = ^;

Hex 1B = ESC; Hex 0x0D = Carriage Return

Sets these interpretation codes: Hex 5E = SOH command; Hex 7E = STX command; count-by = @;

Hex 1B = ESC; Hex 0x0D = Carriage Return

Sets these interpretation codes: Hex 5E = SOH command; Hex 7E = STX command; count-by = @;

Hex 1B = ESC; Hex 0x7C = Carriage Return

Sets interpretation codes, where:

Are the codes according to your definition.

 Standard codes serve as default placeholders.

A-Class Mark II 61


Menu Item

FEEDBACK CHARACTERS

ENABLED

DISABLED

ESC SEQUENCES

ENABLED

DISABLED

HEAT COMMAND

ENABLED

DISABLED

SPEED COMMANDS

ENABLED

DISABLED

TOF SENSING COMMANDS

ENABLED

DISABLED

SYMBOL SET COMMAND

ENABLED

DISABLED

Details

Allows the return of printer codes, where:

Sends the host a Hex 1E (RS) after each label and a

Hex 1F (US) after each batch successfully prints.

Sends no feedback characters.

Sets handling for data containing invalid ESC sequences, where:

Processes commands normally.

Ignores ESC control codes during processing (as some systems send “banners” to the printer).

 Bitmapped font downloads will be disabled.

Determines how host Heat commands are handled, where:

Processes software commands normally.

Controls Heat via the menu setting; see Section 4.2.2.

Determines how host Print, Feed, Reverse, and Slew commands are handled, where:


Controls speeds via the menu setting; see Section

4.2.2.

Determines how host Gap, Continuous, and Reflective commands are handled, where:


Controls the Sensor Type via the menu setting; see

Section 4.2.2.

Determines how host Single and Double Symbol Set commands are handled, where:


Controls Symbol Set selection via the menu setting; see Section 4.2.4.

62 A-Class Mark II


Menu Item

CNTRL-CODES (DATA)

ENABLED

DISABLED

STX-V SW SETTINGS

ENABLED

DISABLED

MAX LENGTH COMMAND

ENABLED

DISABLED

OPTION FEEDBACK

DISABLED

SCANNER

RFID HEX

RFID ASCII

Details

Determines how host Control Codes are handled, where:


Controls the setting via the menu; see CONTROL

CODES, above.

Determines how a host option enable command is handled, where:

Processes the command normally.

Controls settings via the menu; see Section 4.2.3.

Determines how a host Maximum Label Length

(<STX>M) command is handled, where:


Controls the setting via the menu; see Section 4.2.1.

Allows feedback characters from an optional device to be returned to the host device, in the format of

<A;B;C;D;E;F>[CR], where:

A - Is the device type: R = RFID; and, S = Linear

Scanner

B - Is the status: C = entire label complete; F = faulted (failed) label; and, U = unknown

C - Is the number of expected reads, given in two characters.

D - Is the number of good reads, given in two characters.

E - Is the internal Job and Sub Job Identifier, given in four characters each.

F - Is the data read, delimited with semicolons (;) if multiple reads.

Reports no data.

Reports Linear Scanner data.

Reports RFID data in hexadecimal format.

Reports RFID data in an ASCII format.

A-Class Mark II 63



PROCESS SOH (DATA)

DISABLED

ENABLED

Determines the response to an Immediate Command

(e.g., Get Status, Module Storage, etc.), where:

Processes commands normally.

Interrupts operations upon SOH receipt to process the command.

4.2.6 Diagnostics

The Diagnostics menu contains testing functions:


HEX DUMP MODE

DISABLED

ENABLED

OPTIONS TESTING

TEST CUTTER

PERFORM TEST

1 TIME

TEST RIBBON SAVER

PERFORM TEST

1 TIME

Determines how the printer handles host data, where:

Processes data normally.

Prints received ASCII data without interpretation or processing; see Section 6.2.

Performs option diagnostics, where:

Tests the Cutter, where:

Selects the number of cuts (1, 10, & 100) to perform then displays the PASS / FAIL results.

Tests the Ribbon Saver, where:

Selects the number of cycles (1, 10, & 100) to perform then displays the PASS / FAIL results.

64 A-Class Mark II

Diagnostics (continued)

Menu Item

TEST GPIO

MONITOR GPIO INPUT

SOP FEED PAUSE REPRT

1 1 1 1 i1 i2 i3 i4 i5 i6

1 1 1 1 1 1

TEST GPIO OUTPUT

EP RL SR MO RO DR OF

1 1 1 1 1 1 1 o1 o2 o3 o4 o5 o6

1 1 1 1 1 1

Details

Tests the Applicator Interface CCA’s GPIO function, where:

Displays input signal logic values for Start of Print

(SOP), Feed, Pause, Reprint (REPRT), and six unassigned input lines. (The values given here are examples only.)

 Unconnected lines may display a zero or one.

Displays output signal logic values for End of Print

(EP), Ribbon Low (RL), Service Required (SR), Media

Out (MO), Ribbon Out (RO), Data Ready (DR), Option

Fault (OF), and six unassigned output lines. (The values given here are examples only.)

 To change an output signal, cursor over the displayed state to select and then toggle it using the keypad, except Data Ready which cannot be toggled.

Prints a reference label (see Appendix D) containing

GPIO signal names, pin and port assignments, programmed settings, and current signal states.

Tests RFID, where:

Reads the data encoded on an RFID tag.

Displays the type and version of the encoding device.

Reads then displays the High Frequency Tag ID number.

PRINT SIGNAL INFO

TEST RFID

TAG DATA

DEVICE VERSION

TAG ID – HF ONLY

A-Class Mark II 65


Menu Item

PRINT TEST RATE (min)

000 (0 – 120)

SENSOR READINGS

THR TRAN RIBM 24V

127 159 093 175

PS HD RANK

00 254 125

RIBBON SENSOR LIMITS

RIBBON ADC LOW

039

RIBBON ADC HIGH

250 iPH REPORT

Details

Allows a label-to-label delay when batch printing Test

Labels, where:

Is the selected interval, in minutes.

Displays various sensor values (0 – 255), where:

Are readings for the printhead thermistor sensor

(THR), media “gap” (TRAN) or “reflective” (REFL) sensor, ribbon sensor (RIBM), 24VDC power supply sensor (24V), present sensor (PS), printhead assembly sensor (HD), and printhead ranking resistor (RANK).

(The values given here are examples only.)

Displays ribbon sensor values for thermal transfer equipped printers, where:

Are the sensor readings. (The values given here are examples only.)

Displays the IntelliSEAQ™ data (including the printhead serial number, and installation and maintenance dates) where:

Displays the data. VIEW

PRINT

SAVE

FLASH MODULE REPORT

VIEW

PRINT

Prints the data: iPH REPORT

TUE 12:44PM 23MAY2006

4212-HE25-060224-090

PRINTHEAD SERIAL #: 5x-00289

PRINTHEAD MODEL # 163

PRINTER SERIAL # 60430014

PRINTHEAD INCHES 1334900

INSTALLATION DATE - INITIAL 02/02/2006

INSTALLATION DATE - LAST 08/06/2006

PRINTHEAD CLEANING

CLEAN PROCEDURES: 5

CLEAN COUNTER RESET 5

NUMBER OF INCHES LAST- 0

Saves the data to an external storage device; see

Section 2.3.5.

Displays the status and error history of the internal memory modules.

Displays the data.

Prints the data.

66 A-Class Mark II



ICON DESCRIPTIONS

SYSTEM ICONS

NETWORK ICONS

Identifies the printer icons (see Section 4.1.1), where:

Displays system indicators.

Displays network indicators.

INPUT TYPE ICONS

OPTIONS ICONS

Displays input mode indicators.

Displays detected option indicators.

4.2.7 MCL Options

The MCL Options menu contains alternate operating selections:


MCL OPTIONS

MCL AT POWER-UP

Allows the printer to use the optional MCL (Macro

Command Language) tool suite to accept peripheral device input data, where:

Allows MCL operation to begin when the printer is turned ON, where:

DISABLED

MCL LINK MODE

MCL PROGRAM MODE

START MCL

MCL operation does not occur; the printer uses standard DPL functions.

Starts MCL in Link mode.

Starts MCL in Program mode.

Starts MCL after exiting the menu.



Consult your MCL provider for details regarding operation and support.

A-Class Mark II 67

4.3 The Test Menu

The (Quick) Test Menu contains resident format selections that are printed at selected heat and speed settings. Use full width media to capture the entire format; otherwise, adjust the printer and set the Label Width.

To enter the Test Menu, press the TEST Soft Key, then the Enter Soft Key to view the available test label formats

(In Test mode the printer is offline, halting the processing of new data.)

 • To print a format, scroll to that item then input a quantity and press ENTER.

• To stop printing press CANCEL.

• A printing delay can be set; see Print Test Rate, Section 4.2.6.

4.3.1 Print Quality Label

The Print Quality Label serves as an overall quality indicator.

Consisting of compliant fence and ladder bar codes, assorted font sizes, and fill patterns, this format can be used to ensure conformance as well as aesthetics.

4.3.2 Ribbon Test Label

The Ribbon Test Label serves as a transfer function indicator for printers equipped with the thermal transfer option. Consisting of a fence-oriented bar code, this format can be used to ensure component functions and ribbon path alignment.

68 A-Class Mark II

4.3.3 Test Label

The Test Label serves as an indicator of printhead functionality.

The format consists of patterns that exercise all thermal elements.

4.3.4 Validation Label

The Validation Label serves as an overall quality indicator.

Consisting of compliant fence and ladder bar codes, assorted font sizes, and black fill patterns, this format can be used to ensure conformance as well as aesthetics.

4.3.5 Print Configuration

The Configuration Label provides current database information, including the Application Version, which can be output as a label or as a file.



Bulleted items indicate host changes not yet saved.

A-Class Mark II 69

4.3.6 Print Last Label

Print Last Label reprints the most recent format output by the printer.

 If a job was cancelled prior to completion, or if power was removed since the last print job and this label request, VOID will be printed.

4.3.7 User-Defined Label

The User-Defined Label allows a template to be populated by variable data (via the printer’s control panel or a USB QWERTY keyboard). The template is a stored label format, where fields delimited by an ampersand (&) become variable.

The printer will prompt you to enter the variable field data. For example, the stored label format could contain the data 19131423443&ENTER NAME&

Afterward, when recalled from memory, the printer’s display will indicate the variable field:

ENTER NAME



• Variable data can be any part of the DPL format - font ID, positioning, etc.

• No error checking will be performed

.

• Supports .dlb, .dpl, .prn, and .txt file types.

70 A-Class Mark II

5

Operating, Adjusting and

Maintaining the Printer

5.1 Displayed Messages

During operation (when not in Menu or Test mode) the printer displays several types of information:

• Prompts and Condition Messages (see below); and

• Fault and Warning Messages (see Section 6.1.2).

5.1.1 Prompts and Condition Messages

Prompts appear when an action is required during operation, while Condition Messages indicate an operational state.

Prompts and Condition Messages

Displayed Message Description Action

The password used to access the secured menu was incorrect. Enter the correct password.

ACCESS DENIED

BUSY…

CALIBRATING

SENSOR LEVELS

The printer is performing internal operations.

The FEED Key was pressed and held.

CALIBRATION COMPLETE Calibration has finished.

Allow the operations to complete.

Allow the calibration to complete.

Normal operation can resume.

CANCEL BATCH

ENTER KEY = YES

The CANCEL or TEST Key was pressed during a multiple label job.

Press ENTER to cancel all remaining labels in the job.

A-Class Mark II 71

Displayed Message

Prompts and Condition Messages (continued)

Description Action

CANCEL REPRINT

ENTER KEY = YES

CLEARING FAULTS

The CANCEL or TEST Key was pressed during a fault. (See

FAULT HANDLING / VOID AND

RETRY, Section 4.2.4.)

Press ENTER to cancel the reprint.

The FEED Key was pressed following a fault and now the printer is attempting to clear the condition.

No action is required.

DMXNET INITIALIZING

The network card is initializing, a normal condition following power-up or a reset.

No action is required. Depending upon the settings, it may take a few minutes.

ENTER PASSWORD

0 - - -

This is the menu gateway.

Enter the four-digit password for access.

INVALID ENTRY

An incorrect value has been entered.

Enter a valid setting or selection.

NOT INSTALLED

The selected option or feature cannot be found.

Verify that the option or feature is correctly installed. If so, call for service.

OFFLINE

The MENU or TEST Key was pressed.

Press ESC to return to Ready mode.

PAUSED

PRINTHEAD CLEANING

The PAUSE Key was pressed (or

Pause mode is enabled, see

Section 4.2.4) and now the printer is in a paused condition.

Press PAUSE.

The TEST Key was pressed and held, or CLEAN HEAD NOW was selected, and now printhead cleaning is in progress.


READY

The printer is waiting to receive label formats, downloads, etc.

Send a label format, download, etc.

72 A-Class Mark II


Prompts and Condition Messages (continued)

Description Action

REMOVE RIBBON

PRESS ANY KEY

The TEST Key was pressed and held, or CLEAN HEAD NOW was selected, but ribbon is installed.

Remove ribbon and press any key to proceed.

SAVE CHANGES?

Database changes were made that require confirmation.

Press YES to accept the changes, or NO to discard them.

 If required, a reset will automatically occur.

SUCCESSFUL

PRESS ANY KEY

The selected operation was successfully completed.

SYSTEM INITIALIZING

The power switch has been turned ON or a reset has occurred.

SYSTEM RESET

IN PROGRESS

A reset has occurred.

UNCALIBRATED

The Media Sensor is not calibrated.

Press any key to continue.

No action is required. Wait briefly while the process completes.

No action is required. Wait briefly while the process completes.

Perform calibration; see Section

5.2.

WAITING FOR DATA

SOP signal has been received, but the printer awaits label data.

Send a format from the host.

WAITING FOR SIGNAL The printer awaits a SOP signal.

Send the SOP signal from the applicator to the GPIO port.

XXXX OF XXXX

PRINTING

A print job is in process, as indicated by the batch total and remaining label count.


A-Class Mark II 73

5.2 Calibration

Calibration ensures correct media detection, and should be performed when Quick Calibration fails

(see Section 3.4).

5.2.1 Standard Method

Three calibration samples are required:

• Empty – with nothing over the sensor;

• Gap (or Mark) – with media liner, a notch, or a mark over the sensor; and,

• Paper – with the label (and liner, if any) over the sensor.

Calibrate the printer as follows:



Ensure that the correct SENSOR TYPE is selected; see Section 4.2.1.

Step Action Displayed Message Comment

A Turn ON the printer.

CANNOT CALIBRATE

-or-

UNCALIBRATED

Wait briefly for the printer to initialize.

B

Press the MENU Key.

Then, with MEDIA

SETTINGS highlighted, press the ENTER Key.

MEDIA SETTINGS

Press the ESC Key to abort this procedure.

C

Using the DOWN Key, scroll to SENSOR

CALIBRATION then press the ENTER Key. Press the

ENTER Key again to select

PERFORM CALIBRATION.

PERFORM CALIBRATION


D

With no media in the sensor, press the ESC Key.

REMOVE LABEL STOCK

PRESS ESC KEY <yyy>

This sets the empty value, where ‘yyy’ represents the current sensor reading.

(Continued)

74 A-Class Mark II

Step

E

Action

Proceed according to the media type:

• Die-Cut –Remove a label or two from the liner then install the media.

Position the Media

Sensor under the liner area and press the ESC

Key.

• Notched (or Reflective) –

Install media. Position the Media Sensor under a notch (or black mark) and press the ESC Key.

• Continuous – Press the

ESC Key.

Displayed Message Comment

For die-cut media:

SCAN BACKING

PRESS ESC KEY <yyy>

- Or, for reflective media:

SCAN MARK

PRESS ESC KEY <yyy>

- Or, for continuous media:

REMOVE LABEL STOCK

PRESS ESC KEY <yyy>

This sets the gap (or mark) value, where ‘yyy’ represents the current sensor reading.



(1) See Section 3.2 for sensor adjustment instructions.

(2) Do not position a perforation over the sensor when taking the sample.

(3) For small notches or reflective marks, ensure that the labels exit straight from the printer.

(4) Unless otherwise noted, do not move the Media Sensor after this step.

F

Proceed according to the media type:

•

All media except

Continuous – Position label material (and liner, if any) over the sensor then press the ESC Key.

• Continuous – Install media. Position the

Media Sensor under the stock and press the ESC

Key.

SCAN PAPER

PRESS ESC KEY <yyy>

This sets the paper value, where

‘yyy’ represents the current sensor reading.



(1) If using preprinted media, ensure that the area placed over the sensor is free of text, graphics, or borders.

(2) See Section 3.2 for sensor adjustment instructions.

(Continued)

A-Class Mark II 75

Step Action

G

Observe the calibration result.

Displayed Message Comment

CALIBRATION COMPLETE

Calibration was successful.

 If ‘Warning Low Backing’ is displayed, calibration was successful (for possible messages see Section 5.1).

H

Press the ESC Key repeatedly to exit menu mode.

CALIBRATION COMPLETE

Followed by...

READY

When calibrating gap or reflective media, press and hold the FEED Key until at least one label is output.

The printer is now ready for use.

5.2.2 Advanced Entry



Advanced Entry will override all previous calibration settings and should only be used when Standard Calibration attempts fail. Ensure that the correct SENSOR TYPE is selected

(see Section 4.2.1) before staring this procedure.

Advanced Entry is an alternate calibration method for special-case media types, where sensor readings are taken using different sampling algorithms and from a list of these readings the best algorithm is selected for manual entry into the database. Follow the steps below to perform an

Advanced Entry Calibration:


A Turn ON the printer.

CANNOT CALIBRATE

-or-

UNCALIBRATED

Wait briefly for the printer to initialize.

(Continued)

76 A-Class Mark II

Step Action

B

Press the MENU Key.

Then, with MEDIA

SETTINGS highlighted, press the ENTER Key.

C

Using the DOWN Key, scroll to SENSOR

CALIBRATION then press the ENTER Key. Scroll to

ADVANCED ENTRY and press the ENTER Key.


MEDIA SETTINGS

Comment


ADVANCED ENTRY


SENSOR GAIN


E

Place the label under the

Sensor Eye Mark and latch the Head Lift Lever. Using the DOWN Key, scroll to

GAIN TRAN 00 and press the ENTER Key.

GAIN TRAN

*00 (0 – 31)

<yyy>


GAIN REFL

*00 (0 – 31)

<yyy>

• If using preprinted labels, ensure that the sampling area is free of text, graphics, and perforations.

•

After ENTER is pressed, an asterisk (*) appears to denote selection.

F

Record the sensor reading

(‘yyy’) as a Label Value in a table similar to the one shown below, with 32 rows, four columns, and similar headings.)

GAIN TRAN

*00 (0 – 31)

<yyy>


GAIN REFL

*00 (0 – 31)

<yyy>

The sensor reading, where ‘yyy’ represents the numeric sample, is useful in locating the best sensor position over the media.

Sample Calibration Table

Gain Number Label Value TOF Value Difference Value

00 252

01

02

…

31

(Continued)

A-Class Mark II 77


G

Press the UP Key, incrementing the Gain

Number by one, and then press the ENTER Key.

Record the sensor reading as a Label Value in the table.

Repeat this step for each of the remaining Gain

Numbers.

GAIN TRAN

*01 (0 – 31)

<yyy>


GAIN REFL

*01 (0 – 31)

<yyy>

Where ‘yyy’ represents the current sensor reading.



00 252

01 250

02 248

… …

31 009

Step

H

Action

Raise the printhead assembly then proceed according to the media type:

• Die-cut Media –

Remove a label or two from the liner then position the Eye Mark over that area.

• Notched Media –


GAIN TRAN

*31 (0 – 31)

<yyy>


GAIN REFL

*31 (0 – 31)

<yyy>

Comment

See Section 3.2.

Position the Eye Mark over the center of a notch.

•

Reflective Media –

Position the Eye Mark over the center of a face-down black mark.

(Continued)

78 A-Class Mark II


I

Lower and latch the Head

Lift Lever.

Using the UP or the DOWN

Key, set the Gain Number to 00 and then press

ENTER.

Record this reading as a

TOF Value for Gain

Number 00 in the table.

GAIN TRAN

*00 (0 - 31)

<yyy>


GAIN REFL

*00 (0 – 31)

<yyy>





00 252 248

01 250

02 248

… …

31 09


J

Use the keys to increment the Gain Number by one and then press the ENTER

Key. Record the TOF Value.

Repeat this step for each

Gain Number.

GAIN TRAN

*01 (0 - 31)

<yyy>


GAIN REFL

*01 (0 – 31)

<yyy>




00 252 248

01 250 245

02 248 234

… … …

31 09 14

(Continued)

A-Class Mark II 79

Step

Action Displayed Message Comment

K

In the table, where both the Label Value and TOF

Value are at least 20, subtract the amounts and record the result as a

Difference Value (see below).

Identify the largest

Difference Value and then the corresponding Gain

Number.

GAIN TRAN

*31 (0 - 31)

<yyy>


GAIN REFL

*31 (0 – 31)

<yyy>

• In this example, Gain

Number 18 is chosen because, where both values are at least twenty, it has the highest Difference Value.

• This Gain Number will be used to resample the media.



00 252 248 4

01 250 245 5

02 248 234 14

… … … …

15 188 63 125

16 184 51 133

17 179 38 141

18 174 25 149

19 170 19 N/A

… … … …

31 132 14 N/A


L

Scroll to the Gain Number determined in the previous step and then press the ENTER Key.

GAIN TRAN

*18 (0 - 31)

<yyy>


GAIN REFL

*18 (0 – 31)

<yyy>


(Continued)

80 A-Class Mark II


M

Complete a table (see example below) using three new measurements, as follows:

(A) Raise the printhead assembly. Place the label (attached to liner) in the Media

Sensor then lower and latch the Head Lift

Lever. Record the sensor reading as P.

(B) Raise the printhead assembly. Place the liner, notch, or mark in the Media Sensor then lower and latch the Head Lift Lever.

Record the sensor reading as G (or M).

(C) Raise the printhead assembly. Remove all media from the Media

Sensor then lower and latch the Head Lift

Lever. Record the sensor reading as E.

GAIN TRAN

*18 (0 – 31)

<yyy>

- or, for reflective media:

GAIN REFL

*18 (0 – 31)

<yyy>


 The re-sampled values may differ from those previously noted. This is normal; do not

readjust the Media Sensor.

N

Press the ESC Key and then the DOWN Key. Press the ENTER Key.

SENSOR LEVELS

The sensor readings must now be entered into the printer.

Selected Gain Table

Gain Number P (Paper) G (Gap) or M (Mark) E (Empty)

18 173 42 9

(Continued)

A-Class Mark II 81

Step

O

Action

Using the DOWN Key set the ‘Paper’ level to the value determined in the previous step and press the ENTER Key.

Repeat this step for the

‘Gap’ (or ‘Mark’) and the

‘Empty’ value.


PAPER SENSOR LEVEL

P* 198 G*000 E*000



GAP SENSOR LEVEL

P* 198 G*084 E*000



EMPTY SENSOR LEVEL

P* 198 G*084 E*014

-Or, for reflective media:

PAPER SENSOR LEVEL

P* 015 G*000 E*000



GAP SENSOR LEVEL

P* 015 G*181 E*000



EMPTY SENSOR LEVEL

P* 015 G*181 E*213

Comment

The selection will change to indicate the item for entry.

P

Press the ESC Key repeatedly to exit the menu and, when prompted, save the changes.

SAVE CHANGES?

NO YES

Selecting YES saves the settings, while NO discards them.

(Continued)

82 A-Class Mark II

Step

Action

Q

Press and hold the FEED

Key until at least one label has been output.


READY

Comment

The printer is ready for use.

 If the calibration attempt fails, try desensitizing the sensor as follows:

Go to MEDIA SETTINGS /

SENSOR CALIBRATION /

ADVANCED ENTRY / SENSOR

GAIN and lower the corresponding GAIN SETTING by one. Exit the menu, saving the changes. Test the media at the new setting and if necessary repeat until a usable

GAIN SETTING is obtained.

5.3 Printhead Adjustments

To ensure consistent print quality over the wide range of media types and sizes, the printer is equipped with a Leveling Cam and a Burn Line adjustment.

5.3.1 Leveling Cam Adjustment

When using media sizes that are less than full width of the printhead, adjust the Leveling Cam for even pressure distribution, as follows:



If changing media sizes, readjust the Leveling Cam.

1. With media loaded and the Head Lift Lever locked down, send a label format (or use a Test format, see Section 4.3). Input a small quantity then begin printing.

A-Class Mark II 83

Head Lift Lever

Leveling Cam

2. While observing the printed output, rotate the Leveling Cam counterclockwise until the image fades across the label, as shown in Example 1 (below).

3. While observing the printed output, rotate the Leveling Cam clockwise until the image is complete, with even contrast, as shown in Example 2 (below).





Example 1 – Over adjustment Example 2 – Correct adjustment

Under-adjustment of the Leveling Cam can cause problems that include ribbon wrinkling, label tracking, and excessive platen and printhead wear.

84 A-Class Mark II

5.3.2 Burn Line Adjustment

Adjust the Burn Line only after trying suggestions in Sections 5.3.1 and 3.5 to achieve print conformance and aesthetic standards. If print quality remains unacceptable, adjust the Burn Line as follows:

 If you have questions regarding this procedure, contact a qualified technician or

Datamax-O’Neil Technical Support before proceeding.

1. Load media (and ribbon, if required), as described in Section 3.1.

2. Loosen the two Locking Screws on the Printhead Assembly approximately ¼ turn counterclockwise.

Printhead Assembly

Locking Screws

Adjustment Screws

3. Turn the Adjustment Screws counterclockwise to bring the printhead burn line (see illustration,

Section 5.6.1) forward (in the FEED direction) of the top of the platen.

4. Print a Validation Label; see Section 4.3.4. (The label should have a light, uneven appearance.)

A-Class Mark II 85

5. Tighten the Locking Screws until ‘snug’ (that is, tight enough to remove any play in the printhead assembly, yet loose enough to allow the Adjustment Screws to move the printhead).

6. Turn each Adjustment Screw clockwise about a ¼ turn (and 1/8 a turn for finer adjustments).

Typically, thick media requires a slight forward adjustment, while thin media requires a

backward adjustment. Print another Validation Label and examine the print quality. Repeat Step

6 (see note below) until labels are produced that meet conformance as well as aesthetic standards.

 When the Locking Screws are ‘snug’, turning the Adjustment Screws counterclockwise will NOT move the printhead outward. If the printhead is adjusted too far inward, restart the entire procedure beginning at Step 2.

7. Tighten the Locking Screws. Print a final Validation Label to verify the adjustment.

5.4 Printhead Replacement

• Use extreme care when handling the printhead; wear a wrist strap and follow standard ESD prevention procedures.

• (2) If 24V OUT OF TOLERANCE is displayed (see Section 6.1.2), contact a qualified technician or Datamax-O’Neil Technical Support before proceeding.

Replace the printhead as follows:

1. Turn OFF the printer. Raise the Access Cover.

2. Touch a bare metal part of the printer’s frame to discharge any static electricity that may be present on your body. Unplug the printer.

3. With the Printhead Assembly in the down position, loosen the Captive Screw(s). The following

drawings highlight the location of Captive Screws according to printer model:

86 A-Class Mark II

A-4xxx models:

Access Cover

Printhead Assembly

A-6xxx models:

Access Cover

Captive

Screw

Printhead Assembly

A-Class Mark II

Captive

Screws

87

4. Raise the Head Lift Lever then gently slide the Printhead forward. Carefully disconnect both

Printhead Cables, and then remove the Printhead.

5. While carefully protecting the new Printhead, connect both Printhead Cables.

6. Place the Printhead onto the locating pins (on the underside of the Printhead Assembly). (Use the Alignment Window in the Printhead Assembly to center the edge of the Printhead, as shown below, and then move the Printhead forward or backward to locate the pins.)

 The drawing illustrates the Alignment

Window of a right hand model printer, while left hand models are mirrored in orientation.

Printhead

Assembly

Alignment

Window

Printhead’s

Edge

Printhead

7. Secure the Printhead with the Captive Screw(s), but do not over-tighten.

8. Clean the Printhead using alcohol and allow it to dry; see Section 5.6.1.

9. Reload media, and ribbon (if removed), lower the Head Lift Lever into the locked position. Plug in and turn ON the printer.

10. Print a Validation Label (see Section 4.3.4) then examine the printed label and, if necessary, adjust the DARKNESS setting (see PRINT CONTROL / CUSTOM ADJUSTMENTS, Section 4.2.2) to match the previously produced print contrast.

 A replacement printhead does not typically require alignment; however, if print quality has changed, see Section 5.3.2.

88 A-Class Mark II

5.5 Platen Roller Replacement

Replace the Platen Roller as follows:

1. Turn OFF the printer. Raise the Access

Cover.

2. Unlatch and raise the printhead.

3. Remove the Screw, Printhead Latch Post, and Bearing retainer from the printer.

4. Remove the outer bearing and platen roller from the printer

5. Re-install the Platen Roller in the reverse order. Be sure when inserting the Platen roller that the “flat” on the Platen Roller shaft is aligned with the pulley inside the printer.

Printhead

Latch Post

Platen Roller

Bearing

Screw

Bearing

Retainer

A-Class Mark II 89

5.6 Maintenance Schedule

This section details the recommended maintenance supplies, schedules, and methods.

Supplies

The following items will help safely and effectively clean the printer:

Isopropyl alcohol

Cotton swabs

A clean, lint-free cloth

Soft-bristle brush

Soapy water and a mild detergent

Compressed air

Printhead Cleaning Cards or Cleaning Film

Schedule

The following table details the recommended cleaning schedules for various printer parts.

For your safety and to avoid damaging the printer, turn OFF and unplug the printer before cleaning. Always take proper precautions when using isopropyl alcohol, a

flammable liquid.

Recommended Maintenance Schedule

Area / Item(s) Cleaning Interval * Method / Supplies

Exterior

Surfaces

As needed, based on a weekly visual inspection.

Mild detergent; see Section 5.6.5.

Media Path /

Media Sensor /

Peel Bar

As needed, based on a weekly visual inspection.

Compressed air or a soft brush and isopropyl alcohol, as needed; see Section

5.6.4.

Cotton swab dampened with isopropyl alcohol; see Section 5.6.3.

Printhead

• Thermal transfer media – after each roll of ribbon.

• Direct thermal media – after each roll of media, or as

needed.

Cotton swab dampened with isopropyl alcohol and, if necessary, Cleaning Cards or Film; see Section 5.6.1.

Rollers

After each roll of labels, after each roll of ribbon, or as needed.

Cotton swab dampened with isopropyl alcohol; see Section 5.6.2.

* Whichever interval occurs first.

90 A-Class Mark II

5.6.1 Cleaning the Printhead

When bar codes become unreadable or if streaks appear in text and graphics, the printhead may need cleaning. Debris buildup, left unattended, can reduce the printhead service life. (See Section

4.2.1 to program cleaning prompts.) Depending upon the media and parameters used, different cleaning methods are recommended, as detailed below:

Never use a sharp, hard or abrasive object on the printhead.

 Streaks can indicate a dirty or faulty printhead.

Proper cleaning is critical. To maintain peak performance of the printer, Datamax-O’Neil offers a complete line of cleaning products including pens, cards, films and swabs. Visit our website at http://www.datamaxcorp.com/media/products/cleaning to learn more. Certified Datamax-O’Neil – The worry free

choice for optimal printer performance.

Cotton Swab Procedure (for users of direct thermal media, or thermal transfer media with wax ribbon):

1. Turn OFF and unplug the printer. Open the cover and raise the Head Lift Lever. Wait a minute

for the printhead to cool. Remove media and ribbon from the printer.

2. Using a Cotton Swab moistened (not soaked) with isopropyl alcohol, clean the Printhead and its

Burn Line.

A-Class Mark II 91

Access Cover

Head

Lift Lever

Printhead

Cotton Swab

Burn Line debris build-up example

3. Allow the printhead to dry.

4. Reinstall media (and ribbon, if needed). Close the cover. Plug in and turn ON the printer. Run a few sample labels and examine them. If symptoms persist, use the Cleaning Card Procedure; otherwise, this completes the process. If the CLEAN HEAD SCHEDULE has been set, enter the menu and select RESET COUNTER; see Section 4.2.1.

Cleaning Card Procedure (for users of direct thermal media, or thermal transfer media with wax/resin ribbon combinations; also for unsuccessful Cotton Swab cleaning attempts):

1. Open the cover and raise the Head Lift Lever. Wait a minute for the printhead to cool.

Remove media and ribbon.

2. Place a Cleaning Card under the printhead. (Use part number 70-2013-01 for 4-inch model printers and 70-2014-01 for 6-inch model printers.)

3. Lockdown the Head Lift Lever and disengage the Leveling Cam; see Section 5.3.1.

92 A-Class Mark II

4. Close the cover. Press and hold the TEST Key until the Cleaning Card has been run through the printer. (As an alternate, ‘CLEAN HEAD NOW’ can be selected, see Section 4.2.1.)

5. Reinstall media (and ribbon, if needed). If necessary, adjust the Leveling Cam. Close the cover.

Run a few sample labels and examine them. If symptoms persist, use the Cleaning Film

Procedure; otherwise, this completes the process.

Cleaning Film Procedure (for users of thermal transfer media and resin ribbon, when printing with a Heat Value of 22 or higher, or when other methods prove unsuccessful):

1. Open the cover and raise the Head Lift Lever. Wait a minute for the printhead to cool.

Remove media and ribbon.

2. Place a sheet of Cleaning Film under the printhead. (Use part number 70-2087-01 for 4-inch model printers; or, 70-2087-02 for 6-inch model printers.)

3. Lockdown the Head Lift Lever and disengage the Leveling Cam; see Section 5.3.1.

4. Close the cover. Press and hold the TEST Key until the Cleaning Film has been run through the printer. (As an alternate, ‘CLEAN HEAD NOW’ can be selected, see Section 4.2.1.)

5. Turn OFF and unplug the printer. Open the cover and raise the Head Lift Lever and wait briefly

for the printhead to cool. Using a cotton swab moistened (not soaked) with isopropyl alcohol, clean the printhead then allow it to dry.

6. Reinstall media (and ribbon, if needed). Plug in and turn ON the printer. Run a few sample labels and examine them; if streaking is still present, see Section 6.1.

5.6.2 Cleaning the Rollers

Never use a sharp object to clean the rollers.

Clean the rollers as follows:

1. Turn OFF and unplug the printer. Raise the access cover.

A-Class Mark II 93

2. Raise the Head Lift Lever. Lower the Peel Assembly Release Lever. Remove media and ribbon.

Head Lift Lever Rollers

Peel Assembly Release Lever

Peel Assembly

3. Using a cotton swab dampened with isopropyl alcohol, clean the Rollers, rotating each as necessary to clean its entire surface.

4. After allowing the Rollers to dry, replace ribbon and media. Close the Peel Assembly and lower the Head Lift Lever into the locked position.

5. Close the access cover. Plug in and turn ON the printer. This completes the procedure.

5.6.3 Cleaning the Peel Assembly

Clean the Peel Assembly as follows:



94 A-Class Mark II

Head Lift Lever

Peel Assembly Release Lever

Peel Assembly

Latch Roller

Knurled Roller

3. Using a cotton swab dampened with isopropyl alcohol, clean the Latch Roller and the Knurled

Roller, rotating each as necessary to clean its entire surface.

4. After allowing the rollers to dry, replace ribbon and media. Close the Peel Assembly and lower the Head Lift Lever into the locked position.


A-Class Mark II 95

5.6.4 Cleaning the Media Sensor, Media Path, and Peel Bar

Clean the Media Sensor, Media Path, and Peel Bar as follows:



Ribbon Shield

(thermal transfer-equipped

models only)

Media Posts

Peel Bar

Media Guide

Media Sensor

3. Using compressed air or a soft brush, clean the media path (and ribbon path, on units equipped with the thermal transfer option) including the Media Sensor and Peel Bar. Use a cotton swab dampened with isopropyl alcohol as needed on areas of heavy buildup.

4. After allowing the components to dry, replace media, and ribbon (if needed). Close the Peel

Assembly and lower the Head Lift Lever into the locked position.


96 A-Class Mark II

5.6.5 Cleaning Exterior Surfaces

Clean the printer surfaces as follows:

1. Turn OFF and unplug the printer.

2. Using a soft cloth or sponge dampened with cleanser, wipe the exterior surfaces clean.

3. Allow the surfaces to dry.

4. Plug in and turn ON the printer.

5.7 Reset Methods

There are three reset levels for the printer.

5.7.1 Soft Reset

Soft Reset clears temporary host settings. To perform a Soft Reset, press and hold the CANCEL Key

(see Section 4.1) for approximately four seconds.

5.7.2 Level One Reset

The Level One Reset returns the factory default settings, or if saved a Factory Setting File. To perform a Level One Reset, select SET FACTORY DEFAULTS (see Section 4.2.4).

5.7.3 Level Two Reset

The Level Two Reset returns the firmware default settings and clears all parameters. To perform a

Level Two Reset, press and hold the PAUSE, FEED, & CANCEL Keys while turning ON the printer

(see Section 4.1).



Calibration will be required; see Section 5.2.

A-Class Mark II 97

5.8 Updating the Firmware

Depending upon the firmware version, stored data on modules can be lost when performing an update.

The printer’s application program (firmware) can be updated as versions become available. Identify then download onto your computer’s hard drive the updated version of firmware for your model printer from our web site at ftp.datamaxcorp.com

Follow the steps below to install the firmware:

 If updating to version 11.021 or greater, the Boot Loader must be updated before proceeding; see Section 5.9.

Firmware Update Procedure

Step Displayed Message Action Comment(s)

Using the DOS copy command (where

‘filename’ is the program to be loaded and ‘lpt1’ is

A READY the selected interface port), enter the following: copy filename lpt1

As an example, this would be entered as: copy A4212_1103A.zs lpt1

(Where ‘lpt1’ is the host computer’s port; however, this selection can differ to include a serial or other port, as the printer is equipped.)

As data is received, the Comm

Indicator will appear.

B

C

UPGRADING

SOFTWARE

A4212

11.03 01/01/2008

No action required.

No action required.

The new application program is being stored and verified.

The printer has automatically reset and is displaying the new firmware version.

D READY No action required. The new application is now running.

You may need to recalibrate the printer and reenter any custom settings. To verify the new firmware version and current configuration, print a Configuration Label; see Section 4.3.2.

 If the download was unsuccessful, the printer will perform a ‘warm reset’ and the original firmware will remain operational. (If the reset fails to occur, cycle the power switch OFF and ON.) A list of error messages and possible solutions is given below.

98 A-Class Mark II


Firmware Update Error Messages

Descriptions / Possible Causes / Solutions

DECOMPRESSION ERROR

An error occurred during the decompression and transfer of file data from cache storage into the Flash memory. Confirm the firmware version and try the download again; however, if the problem continues call for service.

ERROR ERASING FLASH

Flash memory could not successfully be erased. Defective Flash memory is a possible cause. Try the download again; however, if the problem continues call for service.

ERROR WRITING FLASH

The program could not successfully be written into Flash memory.

Defective Flash memory is a possible cause. Try the download again; however, if the problem continues call for service.

HARDWARE MISMATCH

The firmware downloaded is not compatible with the Main Logic CCA, is for a different model printer, or is not supported by the boot loader version. See CONFIGURATION LEVEL, Section 4.2.4, for details.

INVALID SOFTWARE

A error was detected during download, possible causes and solutions include:

• An invalid or corrupted file was downloading. Try resaving the file to the host. Download the file to the printer.

• A communications error occurred. Recheck the cabling and port settings.

SOFTWARE MISMATCH

The software level being installed is not authorized for this printer.

See PRINTER KEY, Section 4.2.4, for details.

A-Class Mark II 99

5.9 Updating the Boot Loader

Updates for the Boot Loader program can be found at ftp.datamaxcorp.com

Before performing an update, identify the printer’s current Boot Loader version by printing a

Configuration Label (see Section 4.3.2) and comparing the installed version to those available from the FTP site. Download the desired version onto your computer’s hard drive then follow the steps below to install the Boot Loader program.

If power is lost while UPGRADING SOFTWARE is displayed, the printer will become non-functional and will require factory programming or a main logic card.

Step Displayed Message

Boot Loader Update Procedure

Action Comment(s)

‘filename’ is the program to be loaded and ‘lpt1’ is

A READY port), enter the following:

Using the DOS copy command (where copy filename lpt1

As an example, this would be entered as: copy BOOTXC99_1101.bs lpt1

(Where ‘lpt1’ can differ to include other ports, as available.)

As data is received, the Comm

Indicator will appear.

B

UPGRADING

SOFTWARE

The new program is being stored and verified.

C BOOTXC99_1101.bs The printer has reset.

No action required.

D READY

The new application is now running.

 If UNCALIBRATED is displayed, see

Section 5.2.



If the boot loader update failed, try this alternate procedure:

Press and hold the FEED and CANCEL Keys (see Section 4.1) while turning ON the printer.

After SEND SOFTWARE is displayed, release the keys then re-send the file as described above.

100 A-Class Mark II

5.10 Fonts

Downloading Kanji, Hangul and Chinese Fonts

KANJI, HANGUL and CHINESE fonts can be downloaded and stored in a printer module. Font files are identified by part number and are protected by lock bits, which unlocked by entering the correct 6-digit code via the Control Panel. The printer can be easily and quickly updated:

A. Identify then download onto your computer’s hard drive the desired file for the printer from our web site at ftp.datamaxcorp.com

B. Call to get the unlock code and enter it into the printer. Turn OFF the printer.

C. Turn OFF the printer. Connect your computer to the printer via the parallel or USB port, and then turn ON the printer.

D. Using the Windows print driver, open the Printer Properties box and select the 'Tools' tab. Then, from the 'Action' drop-down box, select 'Send File to Printer.'

E. When prompted, browse to the downloaded font file on your computer's hard drive (or floppy disk) and then send that file to the printer.



If protected, the destination module must first be unprotected.

With a successful download and installation, the printer will reset. Installed fonts can be identified by part number and appear on the configuration label (and system display). The following table lists possible font downloading messages:

Font Download Messages


ACCESS DENIED

FILE EXISTS

ACCESS DENIED

SOFTWARE MISMATCH

INVALID HEADER

INVALID IMAGE

SUCCESSFUL


A font file of the same name already exists in memory.

The printer has an insufficient configuration level for an encrypted plug-in, an unlocked font bit, or key mismatch. Verify the

Configuration Level of the printer by examining the Printer Key then compare it to the software level requirement for the file being installed.

A wrong file format, file header is corrupt or a transmission error has occurred. Confirm the font version and try the download again; however, if the problem continues call for service.

The download content was corrupted or a transmission error occurred. Check for corruption by printing a configuration label or by looking at the system window; a double question mark before the plug-in part number indicates corruption. Try the download again; however, if the problem continues call for service.

The file was successfully installed; the printer will perform an automatic reset.

A-Class Mark II 101


SYSTEM FAULT

WRITING FLASH

Font Download Messages (continued)


Insufficient memory space for the file exists in the destination module. Try selecting a different destination module or clear some space on the module and perform the download again.

The file was successfully decrypted, verified, and is now being written into the destination module.

WRITING FLASH

FAILED

The file failed checksum verification after being written to the module. Try the download again; however, if the problem continues call for service.

Processing TrueType Fonts

To process TrueType fonts (.TTF) on an external module for use by the printer:

1. Use Windows Explorer to download the font to a module.

2. Install the module in the printer.


4. Select Modules and then Process File.

5. Select the module ID and the font file.

6. When prompted enter a 2 character font ID, and then the destination module ID.

7. Ensure that your label formats use the same font ID as assigned in Step 5.

Copying TrueType Fonts

To copy TrueType fonts (.TTF) to an external module for use by the printer:

1. Use Windows Explorer to download the font to the module.

2. Add a 2 digit DPL font ID to the file name (50-99, 9A-9Z, 9a-9z) then change the file extension to .dtf (for example, arial50.dtf); see Scalable Font Downloading in the Class

Series 2 Programmer’s Manual.

3. Install the module in the printer.

4. Ensure that your label formats use the same font ID as assigned in Step 2.

Removing Fonts

When deleting a plug-in, all files contained within that directory will also be deleted; see MODULES

/ DELETE FILE, Section 4.2.3.

102 A-Class Mark II

6

Troubleshooting

6.1 Problem Resolution

When a problem is encountered, the information in this section will help resolve it. Locate the description of the problem to find an appropriate solution. For problems that are accompanied by a displayed message, see Section 6.1.2.



Depending on your labeling program and the printer's menu settings, some commands and selections can be ignored. See HOST SETTINGS (Section 4.2.5) for more information and consult your software vendor for program information. If you have questions or if problems persist, contact a qualified technician or Datamax-O’Neil Technical Support.

6.1.1 General Resolutions

The following table lists problems that may not be accompanied by a displayed message:

Problem Possible solution

Blank display (but the backlight is ON):

Erratic feeding:

Erratic printing:

The display contrast may set too low (press and hold the MENU Key; see Section 4.1.1).

 When using the remote display option, both the remote display and the display mounted to the printer share the same contrast setting.

Calibration may be needed (press and hold the FEED Key; see Section

3.4).

Check the following possibilities:

• Hex Dump mode may be enabled (disable it; see Section 6.2); or,

• If using serial communication, check the host and printer port settings (settings must match; see Section 4.2.5).

Intellifont will not print:

You may be using an incorrect type – Intellifont format is Little/Big

Endian specific and the printer uses Big Endian (refer to your font supplier for information).

A-Class Mark II 103

General Resolutions (continued)


Light or no print on the side of the label:


• The Leveling Cam may be incorrectly adjusted (adjust it; see

Section 5.3.1); or,

• The Platen may be dirty or worn (clean and inspect; see Section

5.6.2).

•

The HEAD BIAS setting may be incorrect (check the setting; see

Section 4.2.4).

Missing label information:


• Check the format for character or image placement outside the label dimensions (all row / column values must allow for character and bar codes space for printing within the format size);

•

Available memory may have been exceeded by the format requirements (try reducing the memory allocation to either the

INTERNAL MODULE or SCALEABLE FONT; see Section 4.2.4);

• If using serial communication, ensure that the interface cable meets requirements (verify necessary pin outs; see Section 2.3.2); or,

• The HEAD BIAS setting may be incorrect (check the setting; see

Section 4.2.4).

No power (display backlight is OFF):


• Verify that the AC power cord is connected to and that the power switch is ON (for details see Section 2.5);

• Verify that the AC outlet is functioning, or move the printer to another location on a different circuit;

• Replace a possibly damaged AC cord; or,

• The line fuse may be blown (call for service).

104 A-Class Mark II



No print using direct thermal media (labels advance normally):

Test the heat reactivity of the labels then proceed accordingly:

•

If the labels react, increase the HEAT setting via the software program or through the menu (see Section 4.2.2); or,

•

If the labels do not react, install different media.

No print using thermal transfer media (labels advance normally):

Examine the used ribbon for an image:

•

If an image is on the ribbon, verify that the ribbon was correctly installed. (Confirm the coated side by pressing the label’s sticky side against the ribbon, where ink will lift from the coated side.)

Clean the printhead (see Section 5.5.1) then correctly install the ribbon (see Section 3.3); or,

If no image is on the used ribbon, try the following:

• Run a Test label, and if an image printed then ensure that the protocol and port settings for the printer and host match; see

Section 4.2.5.

• Increase the HEAT setting; see Section 4.2.2.

• Verify that the media and ribbon combination is compatible; see

Section 7.2.

Nothing prints when using a software program (Test labels print normally):

Ensure that the printer is at READY then observe the display when sending your label format to the printer and proceed accordingly:

• If Receiving Data (see Section 4.1) is not indicated, check the protocol, port settings and / or IP Address between the printer and host. If networking, check for the appropriate Current State Icon.

Also, ensure that the interface cable meets the requirements of the printer and host, and that it is properly connected; or,

• If Receiving Data is indicated, disable COMMUNICATIONS / ESC

SEQUENCES; see Section 4.2.5.

A-Class Mark II 105


Problem

Poor print quality:

Possible solution


• Check the Leveling Cam for correct adjustment (readjust if necessary; see Section 5.3.1);

• Review the print quality controls (adjust if necessary; see Section

3.5);

•

If using thermal transfer, check the media and ribbon compatibility

(use a recommended combination; see Section 7.2); or,

•

Check for a dirty Printhead (clean it if necessary; see Section

5.6.1).

Skips labels when printing:


•

Calibrate the printer (see Section 3.4);

• Adjust the Media Sensor (see Section 3.2); or,

• If the label format is within 1/8 inch of the media’s edge, reduce or move the format slightly away.

6.1.2 Warning and Fault Messages

The printer displays messages when the possibility of a problem or an actual fault occurs.

Depending upon the displayed message, find the possible action or solution in the tables below.



Warning and Fault Messages do not appear when in Menu or Test mode.

Warning Messages

Displayed for about three seconds, Warning Messages assume a low priority and indicate a pending change in printer configuration, or an operating condition that could lead to a fault.

106 A-Class Mark II


24V OUT OF TOLERANCE

Warning Messages

Description Possible Solution(s)

The printer has detected a drop in the 24-volt power supply.

No action is required. If the problem continues, cycle the power OFF and

ON.

DOT FAILURE

Defective printhead elements have been detected.

Replace the printhead if print quality becomes unacceptable.

GAP MODE

WARNING LOW BACKING

GOODBYE

Only a small difference exists between the measured ‘empty’ and

‘gap’ sensor readings.

No action is required. During calibration, labels mounted on a transparent liner or notched media may give this indication. A slight delay in the ‘Out of Stock’ message may occur.

Power has been removed and printer shutdown is in progress.

AC line voltage has been lost. The power switch was turned OFF or the line fuse has blown. If unable to restore power using the power switch, try moving the printer to another location and if the condition persists, call for service.

HEAD NEEDS CLEANING

The scheduled printhead cleaning distance has been reached.

Clean the printhead (see Section

5.6.1).

To change the cleaning setting, enter

Media Settings / Printhead Cleaning

Menu.

HOST CHANGES PENDING

The host has changed the configuration of the printer, but those changes cannot take effect until a

‘host reset command’ is issued.

To save these changes, send a host reset command (in DPL); or, to discard the changes, perform a soft reset (see Section 5.7.1).

A-Class Mark II 107

Warning Messages Fault Messages (continued)

Displayed Message Description Possible Solution(s)

INVALID ENTRY

The selection you are attempting to make is not valid or is not within the acceptable parameter range.

Enter a different setting or parameter that falls within the acceptable range.

LOW VOLTAGE

RIBBON LOW

The printer has detected a low operating voltage.

Possible low or fluctuating line voltage levels have been sensed. If the condition persists, try moving the printer to another outlet, or call for service.

The ribbon supply is almost empty.

Load ribbon soon.

RTC RAM FAILURE

The printer was unable to save settings in permanent memory.

Possible faulty Main Logic CCA. Retry your save. If the condition persists, call for service.

TEMPERATURE PAUSE

A high printhead temperature has been detected.

Wait for the printhead to cool.

Afterward, when the printhead reaches an acceptable temperature, printer operations will automatically resume.

Fault Messages

These high priority messages alert you to a printer fault condition. (Alternate messages may occur when downloading font, firmware, or Boot Loader files.)

 To return operation after a fault occurs, the fault must be corrected and the FEED Key pressed.

108 A-Class Mark II


Fault Messages


ADC FAULT

CLOSE HEAD / COVER

DMA FAULT

The printer has detected an analog to digital circuit converter failure.

Cycle printer power OFF and ON. If the fault does not clear, call for service.

The printhead is up or the cover is open.

Lock the Head Lift Lever and close the

Access Cover.

The printer has detected a

Direct Memory Access failure.


GAP MODE

CANNOT CALIBRATE

Consistently low sensor readings have been detected for the media.

Press any key to continue. Ensure that media was removed from the media sensor during the appropriate calibration steps; also, ensure that ribbon has been correctly loaded and that the sensor is clean (see Section

5.6.4). Retry the calibration. If the problem persists, try Advanced Entry

Calibration (see Section 5.2.2).

GAP MODE

FAULTY SENSOR

Consistently high sensor readings have been detected for the media.

Press any key to continue. Ensure that media was removed from the media sensor during the appropriate calibration steps; also, ensure that ribbon has been correctly loaded and that the sensor is clean (see Section

5.6.4). Retry the calibration. If the problem persists, call for service.

A-Class Mark II 109


HEAD CLEANING FAULT

Fault Messages (continued)


Scheduled cleaning has exceeded three times the selected distance.

Clean the printhead (see Section

5.6.1).

OUT OF STOCK

The printer cannot detect the presence of media.

Examine the printer for media then proceed accordingly:

•

If the printer is out of stock, load media; or,

•

If stock is loaded, ensure that the

Media Sensor is calibrated (see

Section 3.4), properly positioned

(see Section 3.2) and, if the media has large gaps that the

PAPER OUT DISTANCE is adjusted

(see Section 4.2.1).

POSITION FAULT

Possible causes include a firmware update, a power failure or reset during a ribbon, out of stock or TOF fault, and incomplete calibrations.

Press the FEED Key in an attempt to identify and then clear the fault.

Perform calibration (see Section 3.4).

PRINT ENGINE FAULT

A problem within the print logic has been detected.


RAM FAULT

A memory failure has been detected.


110 A-Class Mark II


REFLECTIVE MODE

CANNOT CALIBRATE



Consistently low sensor readings were detected.

Press any key to continue. Ensure that the reflective mark was inserted face down. Also, ensure that the sensor is clean and that the reflective mark is made from carbon-based ink. Retry calibration.

REFLECTIVE MODE

FAULTY SENSOR

Consistently high sensor readings were detected.

Press any key to continue. Ensure that media was removed from the media sensor during the appropriate calibration steps; also ensure that no labels are stuck in the media sensor.

Retry calibration. If the problem persists, call for service.

RIBBON FAULT

Two causes are possible:

(1) The Thermal Transfer media type has been selected, but no ribbon movement or only sporadic movement has been detected; or,

(2) The ribbon sensor values have changed.

If using direct thermal stock, set the

Media Type to Direct Thermal; otherwise, ensure that ribbon is installed.

Press the FEED Key to clear the fault -

- if the fault does not clear check the

Ribbon Hubs for free movement. Also, ensure that the ribbon core fits snugly onto the supply hub, and that the ribbon is not slipping or stalling as labels print. If no binding, slipping, or stalling is apparent press and hold the

FEED Key until at least three labels have been output. If the fault does not clear, call for service.

TEMPERATURE FAULT

The printer has shutdown due to a high printhead temperature.

Turn OFF the printer. Ensure that the printer has been installed within an acceptable environment. DO NOT restart operation until the printhead cools.

A-Class Mark II 111




TOP OF FORM FAULT

The printer could not find a

TOF mark within the maximum length setting, or TOF was encountered in an unexpected place.

 When the SENSOR

TYPE is REFLECTIVE, this indication is given for Out Of Stock.


• Calibration may be necessary (see

Section 3.4);

• The Media Sensor may need adjustment (see Section 3.2);

• The Media Guide may need adjustment (see Section 3.1);

• The Leveling Cam may need adjustment (see Section 5.3.1);

• The maximum label length may need to be increased (see Section

4.2.1); or

•

The Media Sensor may need to be cleaned (see Section 5.6.4).

112 A-Class Mark II

6.2 Hex Dump Mode

Hex Dump mode is a useful diagnostic tool for debugging label formats and hardware problems, as received host data strings are printed without interpretation by the printer.

• To enter Hex Dump mode, press the MENU Key and select DIAGNOSTICS. Go to HEX DUMP

MODE then select ENABLED and press the ENTER Key. Exit the menu, saving your changes.

Afterward, HEX DUMP MODE will be displayed and all received data will be printed in hexadecimal code (along with the ASCII equivalents); see example below:

To decode the data the Class Series 2 Programmer’s Manual is an essential reference (see the

Accessories CD-ROM). Also, some software programs use bit mapping, which can make analysis difficult – contact Datamax-O’Neil Technical Support with any questions.

 To return normal operating mode, enter DIAGNOSTICS and disable HEX DUMP MODE.

Then, exit the menu, saving your changes.

A-Class Mark II 113

114 A-Class Mark II

7

Specifications

7.1 Printer Specifications

This section identifies parameters and features of the printer models.

Embedded Bar Codes & Fonts

See the Class Series 2 Programmer’s Manual for details.

Interfaces

Types: Main Logic CCA -

Serial Data Rate:

Handshaking:

Parity:

Stop Bits:

Data Bits:

(1) Parallel, IEEE 1284 Compliant

(1) Serial, DB9 RS-232/422/485 (configurable)

(1) USB, Version 1.1 Compliant

(1) Ethernet, 10/100Mbps

Applicator Interface CCA -

(1) Serial, EIA RS-232 DB9 (configurable)

(1) Serial, EIA RS-232 RJ45

(2) General Purpose Input/Output Port:

Signal Inputs: Opto-coupled

Signal Outputs: 500 mA max. sinking current

Voltage Outputs:

+5 VDC, fused (resettable) @ 0.75 amps

+24 VDC, fused (resettable) @ 1.6 amps

1200 to 115,000 bits per second (COM A)

Xon/Xoff; CTS/DTR

Even, Odd, or None

1 or 2

7 or 8

A-Class Mark II 115

Electrical

Power Supply:

AC Input Voltage Range:

Grounding:

Power Consumption:

Printhead Protection:

Auto-ranging switching type.

90 – 132 / 180 – 264 VAC @ 47 – 63 Hz, auto-ranging

Unit must be connected to a properly grounded circuit.

A-4xxx models: 200 watts, typical operating;

25 watts, standby

A-6xxx models: 220 watts, typical operating;

25 watts, standby

Thermistor sensor shutdown with over-temperature occurrence, and automatic printing resumption after cooling.

Environmental

Operating Temperature:

Operating Humidity:

Storage Temperature:

Storage Humidity:

32 F – 100 F (0 C – 38 C)

10% – 90% (non-condensing)

-40 F – 150 F (-40 C – 60 C)

5% – 95% (non-condensing)

Dust: Non-conducting,

Electromagnetic Radiation: Moderate RF fields can be tolerated.

Mechanical

Height: All

Width: All models:

11.81 inches (30.0 cm)

9.67 inches (24.6 cm)

Depth:

Weight:

A-4xxx models:

A-6xxx models:

A-4xxx models:

A-6xxx models:

15.35 inches (39.0 cm)

17.35 inches (44.0 cm)

34 pounds (15.3 kg)

37 pounds (16.7 kg)

116 A-Class Mark II

Printing

Type:

Speed Range:

Resolution:

Nominal Dot Size:

Maximum Print Width:

Length Range:

Flash Memory:

DRAM Memory:

Justification* (media edge

to Dot 1 distance):

Direct Thermal or optional Thermal Transfer

A-4212 & A-6212: 2 – 12 IPS (50 – 304 MMPS)

A-4310 & A-6310: 2 – 10 IPS (50 – 254 MMPS)

A-4408:

A-4606:

A-4212 & A-6212:

A-4310 & A-6310:

A-4408:

A-4606:

A-4212 & A-6212:

A-4310 & A-6310:

A-4408:

A-4606:

A-4212 & A-4408:

2 – 8 IPS (50 – 203 MMPS)

2 – 6 IPS (50 – 152 MMPS)

203 DPI (8.0 DPMM)

300 DPI (11.8 DPMM)

406 DPI (16.0 DPMM)

600 DPI (23.6 DPMM)

.0043 X .0052 in. (.11 X .13 mm)

.0027 X .0043 in. (.07 X .11 mm)

.0013 X .0018 in. (.05 X .07 mm)

.0008 X .0015 in. (.03 X .06 mm)

4.10 inches (104.0 mm)

A-4310 & A-4606:

A-6212:

4.16 inches (105.7 mm)

6.62 inches (168.1mm)

A-6310: 6.40 inches (162.6 mm)

.25 – 99.99 inches (6 – 2500 mm)

8 MB

16 MB

All RH models; A-4212 LH; & A-4408 LH: .07 in. (1.8 mm)

A-4310 LH; A-4606 LH; & A-6212 LH: 0

A-6310 LH: .054 in. (1.4 mm)

* Where RH denotes Right Hand and LH denotes Left Hand.

A-Class Mark II 117

Media & Ribbon

Media Types:

Ribbon Types:

Ribbon Width Range*:

Ribbon Length:

Ribbon Core Size:

Media Dimensions:

E

Side View

Wound-out labels only and tag stock; roll-fed, die-cut, notched, reflective, continuous, and fan-fold. Flat printable side, with no more than .0007 in. (.018 mm) protrusions on the opposite side

(see below).

‘Coated Side In’ or ‘Coated Side Out’.

A-4xxx models:

A-6xxx models:

1 - 4.65 inches (25 – 118 mm)

2 - 6.7 inches (51 – 170 mm)

*The ribbon width should slightly exceed the label width (and backing material).

1968 feet (600 meters)

1.01 inches .006 inches (25.6 mm .2 mm) inner diameter, and core not to protrude beyond the ribbon edge.

Reference the drawing and table below:

F

I

G

F

J

D

K

A

B

Top View

C

Back View

118 A-Class Mark II

Media Dimensional Requirements [1]

A-4xxx models A-6xxx models

Designator Description

Minimum Maximum Minimum Maximum inches mm inches mm inches mm inches mm

1.00 25 4.65 118 2.00 51 6.7 170

B Liner 1.00 25 4.65 118 2.00 51 6.7 170

C Gap (or notch) between labels

D Label [3]

[3] .08 2

.08 2 – – .08 2 – –

G

I

Media edge to sensor aperture

[2,3]

.20 5 2.25 70 .20 5 2.25 70

Distance between reflective marks [2,3] .25 6 – – mark [2,3]

Label repeat distance [3]

.08 2 – – .08 2 – –

.33 8 – – .33 8 – – K

[1] Referenced in the direction of label feed.

[2] The reflective (black) mark must be carbon based, placed on the backside of the stock, and the reflectance shall be less than 10% at wavelengths

[3] of 640 – 950 nm.

The maximum allowable length of the combined label and gap (or mark) measurement cannot exceed 99.99 inches.

A-Class Mark II 119

7.2 Approved Media and Ribbon

Media (and ribbon for thermal transfer) is an important determinant in the throughput, quality, and performance of the printed product. The following overview is an introduction to the different types of material that can be used in the printer. For complete information and advice regarding a specific application, consult a qualified media specialist or a Datamax-O’Neil Media Representative.

Also available is an informative white paper, "A Brief Introduction to Media," which can be found on our website at www.datamax-oneil.com

Direct Thermal

Consider three important factors when selecting direct thermal stock:

•

The abrasiveness of the material that covers the thermal reactive layer of the paper;

• The amount of heat required to start the chemical reaction; and,

• The ability of the media to control that chemical reaction.

Thermal Transfer

Consider three important factors when selecting thermal transfer media and ribbon combinations:

• Label top coating and ribbon combinations may affect image quality;

• Ribbon back coating can provide printhead protection and, depending upon the formula, help reduce static buildup; and,

•

The ribbon width, when slightly wider than the media, can also guard the printhead against media abrasion.

Media and Ribbon Selection

To achieve optimum print quality and maximum printhead life, we specify the use of Datamax-

O’Neil brand media. These supplies are specially formulated for use in our printers; use of non-

Datamax-O’Neil supplies may affect the print quality, performance, and life of the printer or its components. For a current list of approved media, please contact a Media Representative at (407)

523-5650.

Suggested applications are listed below:

Media and Ribbon Overview

Direct Thermal Media

Print

Speed*

Print

Energy

Image

Durability

Datamax-O’Neil DTL-HSM 10 – 12** Medium Low

Datamax-O’Neil DTL-HSH 10 – 12** Medium Low

120 A-Class Mark II

Media and Ribbon Overview (continued)

Thermal Transfer Media

Ribbon

Type

Print

Speed*

Print

Energy

Medium

Coated and uncoated paper, tag stock, some films and synthetics

Coated and glossy paper, tag stock, some films and synthetics

Wax

GPRPlus

Wax/Resin

PGR+

2 – 10

2 – 8

Low

Medium

High Synthetics and films Resin SDR 4 – 6

* Given in inches per second.

** Highly recommended for optimum quality at speeds above 10 IPS.

Image

Durability

Medium

Low

High

High

A-Class Mark II 121

122 A-Class Mark II

Appendix A

Module Assignments

Designator

D

Size

1024 KB

(default size)

Module Assignments

Type / Use

DRAM [1] . Default, as assigned (see SYSTEM SETTINGS /

DEFAULT MODULE, Section 4.2.4). Storage for graphics, fonts, and label formats.

G [2]

F

H

I

X

512 KB

See [3], below.

Dependant

Dependant

Dependant

See [3], below.

FLASH. Storage for graphics, fonts, and label formats.

FLASH (Main Logic CCA). Storage for graphics, fonts, and label formats.

External SDIO device (if option equipped). Storage for graphics, fonts, and label formats.

External USB device (if option equipped). Storage for graphics, fonts, and label formats.

External USB device (if option equipped). Storage for graphics, fonts, and label formats.

FLASH (Main Logic CCA). Storage for graphics, fonts, and label formats.

Y 128 KB FLASH. Main Logic CCA. Reserved for EFIGS.

[1] When power is removed from the printer, stored data will be lost.

[2] Availability and size is dependent upon Main Logic CCA type; reference the Configuration Label.

Also, Flash memory has a limited number of writes (approximately 100,000) and is intended for permanent (or semi-permanent) storage.

[3] Modules G and X are partitioned to equal the sum of the total space available, approximately

6.5MB.

A-Class Mark II 123

File Handling Messages

Depending upon the module and operation selected, several messages are possible when using the file handling system:

File Handling Messages

Displayed

Message


FAILED

The copy or format request has failed.

Insufficient space exists to store the file or the module is protected - try storing to a different location. (If the problem persists, this could indicate a hardware problem.)

FILE EXISTS,

OVERWRITE?

MODULE

PROTECTED

An existing file of the same name and type was found.

Formatting has been denied because the module is protected.

NO FILES

AVAILABLE

Select YES to overwrite or NO to exit.

Unprotect the module.

No associated files can be found to perform the requested action.

Ensure the file is present:

Following a Print File request, this is normal when no files are available for printing (also note that some files will print only the file name);

Following a Process File request, this is normal when no files are available for processing (also note that some files may not display); or,

Following a Copy File request, this is normal when no files are available for copying (also note that internal database files cannot by copied).

Recheck the type of file requested for printing or processing, and ensure that it matches one of the available types for that function.

PROTECTED,

COPY FILE?

UNFORMATTED

The file requested will be copied to a protected module.

Select YES to override protection and copy the file, or NO to exit.

The module is unformatted.

Format the module.

FORMAT MODULE will erase all data

in the selected memory.

124 A-Class Mark II

Cut Behind Setup

The printer can queue then cut a specified number (0 – 2) of small labels, resulting in a throughput increase. To improve throughput when cutting batches of small labels, follow the procedure below:

1) Measure the length (L) of your media, label edge to label edge including gap, if any.

2) Determine the distance** (D) from the burn line to cutter blade.

**This distance may vary between printers and require slight modification.

3) Calculate the Cut Behind number (N) by dividing the distance (D) by the length (L) of the media.

N = D ÷ L

4) Calculate the Present Distance (PD) by subtracting the product of the length (L) and Cut Behind number (N) from the distance (D).

PD = D – (N x L)

5) Enter the calculated Present Distance (PD) as the PRINT CONTROL / PRESENT DISTANCE setting; see Section 4.2.2.

6) Enter the calculated Cut Behind number (N) as the PRINTER OPTIONS / CUTTER setting (see

Section 4.2.3) and then exit the menu and save your settings.

7) Verify the setup. With media installed, repeatedly press FEED to test the cut location:

• If correct, the printer is ready for use; or,

• If incorrect, adjust the PRESENT DISTANCE accordingly – increase the setting to move the cut farther out or decrease the setting to move the cut closer.

 • If Distance (D) is larger than 4 inches (101 mm), the printer will not retract when idle and blank labels will be lost.

• FAULT HANDLING / VOID AND RETRY should not be used; see Section 4.2.4.

A-Class Mark II 125

126 A-Class Mark II

Appendix B

Print Resolutions and Widths

Model

A-4212

A-4310

A-4408

A-4606

A-6212

A-6310

Resolution

203 dots/inch

(8 dots/mm)

300 dots/inch

(11.8 dots/mm)

406 dots/inch

(16 dots/mm)

Print Resolutions and Widths

Maximum Print Width

Inches Millimeters

Default

Setting

4.10 104 4.10

4.16 105.7 4.16

4.10 104 4.10

600 dots/inch

(23.6 dots/mm)

203 dots/inch

(8 dots/mm)

300 dots/inch

(11.8 dots/mm)

4.16 105.6 4.16

6.62 168.1 6.62

6.40 162.6 6.40

Speed Ranges

Model &

Function

A-4212: Print

Feed

Reverse

Slew

A-4310: Print

Feed

Reverse

Slew

Speed Ranges and Defaults

Range

IPS MMPS

2-12

2-12

2-5

2-16

2-10

2-12

2-5

2-16

51 – 305

51 – 305

51 – 127

51 – 406

51 – 254

51 – 305

51 – 127

51 – 406

Default Setting

IPS MMPS

8.0

8.0

4.0

8.0

8.0

8.0

4.0

8.0

203

203

102

203

203

203

102

203

A-Class Mark II 127

Model &

Function

A-4408: Print

Feed

Reverse

Slew

A-4606: Print

Feed

Reverse

Slew

A-6212: Print

Feed

Reverse

Slew

A-6310: Print

Feed

Reverse

Slew

Speed Ranges and Defaults (continued)

Range Default Setting

IPS MMPS IPS MMPS

2-8

2-10

2-5

2-16

51 – 203

51 – 254

51 – 127

51 – 406

6.0

6.0

4.0

6.0

152

152

102

152

2-6

2-8

2-5

2-16

2-12

2-14

2-5

2-14

2-10

2-12

2-5

2-14

51 – 152

51 – 203

51 – 127

51 – 406

51 – 305

51 – 356

51 – 127

51 – 356

51 – 254

51 – 305

51 – 127

51 – 356

4.0

4.0

4.0

4.0

8.0

8.0

4.0

8.0

8.0

8.0

4.0

8.0

102

102

102

102

203

203

102

203

203

203

102

203

Column & Row Emulation Ranges

Column and Row Emulation Ranges (in dots)

Model Column Row Default Setting

A-4212 & A-6212

A-4310 & A-6310

A-4408

A-4606

153 – 203

250 – 300

356 – 406

550 – 600

103 – 303

200 – 400

306 – 506

500 – 700

203

300

406

600

Custom Adjustments: Column, Present, & Row Adjust Ranges

Custom Adjustments: Column, Present, & Row Adjust Ranges (in dots)

Model

A-4212 & A-6212

A-4310 & A-6310

A-4408

A-4606

Column Adjust and

Present Adjust Ranges

-100 – 100

-150 – 150

-200 – 200

-300 – 300

Row Adjust

Range

-100 – 2030

-150 – 3000

-200 – 4060

-300 – 6000

Default

Setting

000

000

000

000

128 A-Class Mark II

Appendix C

PE Peel Bar Location

Provided as a reference, the drawing below defines the previous peel point of PE models.

PE Printer Peel Point

Peel Bar

Media Tension Settings

Provided as a guideline, the parameters below represent recommended applicator media tension settings.



These numbers do not represent the pull strength of the printer.

Function Requirement

Media Rewind Force:

Applicator Take-Up Must be of uniform tension from 1 – 5 pounds (454 – 2268 grams), and must not vary more than 20% during operation

Media Unwind:

Steady State

Transient (Start/Stop)

Must be of uniform tension, not to exceed 3 pounds (1361 grams)

Must not exceed 5 pounds (2268 g)

A-Class Mark II 129

PE to A-Class GPIO Adapter Cable

A GPIO Adapter Cable (P/N 32-2562-01) for integration of the A-Class into an existing PE installation. The cable converts the connections listed in the table below.

PE to A-Class GPIO Adapter Cable*

PE DB9 Pin Connections A-Class DB15 Pin Connections

1 2

2 9

3 10

4 NC

5

6

7

3

11

12

8 13

9 8

Case (shield) Case (shield)

*For fabrication, use a DB9 metal-shelled female connector (part numbers, 21-2757-01 & 21-2629-01); and a

DB15 metal-shelled male connector (part numbers, 21-2758-01 & 21-2759-01).

130 A-Class Mark II

Appendix D

Applicator Interface Overview

The Applicator Interface CCA contains the printer to an applicator interface circuitry; functions and suggested connections are given below, and in these related sections:

Operational settings; Section 4.2.3.

J3 (COM D) and J4 (COM C) setup; Section 4.2.5.

Testing and diagnostics; Section 4.2.6.

Always wear a wrist strap and follow ESD prevention measures when handling the

Applicator Interface CCA.

Applicator Interface CCA Jumper Configuration

The various ports on the card are configured by arranging hardware jumpers (illustrated below):

A-Class Mark II 131

GPI/O A (J1)

Four dedicated inputs are available for control of printer functions. These inputs require no external pull-ups, are designed to interface to open-collector outputs and accept totem pole outputs from +4.5 to + 26 VDC. Optical isolators are available to provide isolation. Two print control circuit examples are given below.

For direct inputs –

Use the printer’s +5VDC and Ground to supply the devices interfacing to the GPI/O A inputs (as shown, right).

3

4

5

GPI/O A - J1

Start of Print

Slew Label

Toggle/Pause

6 Reprint

1 Ground

For isolated inputs –

To provide galvanic isolation for the GPI/O A inputs, remove jumper JMP 9 then supply an external +5VDC source voltage to Pin 2, and remove jumper JMP 8 then supply an external

Ground to Pin 1 (as shown, right).

+5 VDC External Source

GPI/O A - J1

2

Vcc

3 Start of Print

4 Slew Label

5 Toggle/Pause

6 Reprint

1 Ground

Seven dedicated outputs are available for control, warning, and error functions. These opencollector outputs are slew-limited. Optional 10K ohm pull-up resistors, tied to a common point for use at either +5 or +24 VDC, are available via jumper JMP 1.

 If external pull-up resistors are used (that is, without jumper JMP1 installed), then to avoid damage ensure that a common external voltage not exceed +30VDC is used.

The table below details the GPI/O A pin assignments, settings and functions.

132 A-Class Mark II

Failure to properly configure the GPIO Port can result in damage to the printer and / or connected devices.

GPI/O Port A Overview

Pin

Number

Signal Name

Signal

Direction [1]

Jumper Position Function / Description

1

2

Ground

Installed

JMP

Removed

N/A

+5 VDC JMP 9

Installed

Printer chassis is used.

Ground must be supplied.

Printer +5VDC is used (.5 amp maximum)

 Drawing more than .5 amps can result in unreliable printer operation.

+5VDC must be supplied. Removed

3 SOP [2]

4

5

6

Slew Label

Toggle /

Pause

Reprint

Input

Programmable [3]

Media is advanced until the signal goes HIGH and, if not in continuous mode, the label is positioned at the next available TOF.

The printer pauses when the signal is taken LOW.

N/A N/A changes; recommended for use during error conditions. Holding this signal LOW will result in non-stop printing.

Printer +24 VDC (1.5 amp maximum)

9 Ribbon Low

Service

Required

End Of Print

Media Out

Ribbon Out

N/A

8

10

11

12

13

14

Ground

Data Ready

Output JMP 1

When inactive, outputs will be pulled up to a voltage determined by this jumper setting, where:

 Pins 1 – 2 = +5VDC;

 Pins 2 – 3 = +24VDC; or,

 None = A common external voltage (not to exceed +30VDC) via external pull-ups (providing a

20K ohm feedback path through any two outputs).

Printer chassis.

Programmable condition.

[1] . Signifies a RIBBON LOW DIAMETER warning

Evoked by occurrences listed under ‘Fault Messages.’ [1] Active LOW.

Programmable [1] . Signifies the End of Print (EOP) process.

Evoked during an Out of Stock condition. Active LOW.

Evoked during an Out of Ribbon condition. Active LOW.

Evoked when a label is waiting to be printed. Then after the printer receives the SOP signal, printing will begin. For synchronization with the print cycle, the End Of Print signal indicates the completion of the print process. Active LOW.

Evoked during an RFID fault condition. Active LOW.

[1]

[2]

[3]

Signal directions are given relative to the printer.

If active with no current print job, “WAITING FOR DATA” will be displayed. Specifying a quantity of 9999 while keeping this signal ON will cause non-stop label printing, except in single label Imaging Mode, which will cause the printer to stop between labels.

For setting details, see PRINTER OPTIONS / GPIO PORT (Section 4.2.3).

A-Class Mark II 133

GPI/O B (J2)

Six unassigned inputs are designed to interface to open-collector outputs. These inputs require no external pull-ups and blocking diodes allow the use of totem pole outputs from +4.5 to + 26 VDC. Optical isolators are available to provide isolation. Two print control interface circuit examples are given below.

For direct inputs:

Use the printer’s +5VDC and Ground to supply the devices interfacing to the GPI/O B inputs (as shown, right).

GPI/O B - J2

13 Input 1

8 Input 2

3 Input 3

12 Input 4

7 Input 5

2 Input 6

6 Ground

For isolated inputs:

To provide galvanic isolation for the GPI/O B inputs, remove jumper JMP 11 then supply an external +5VDC source voltage to Pin 1, and remove jumper JMP 10 then supply an external

Ground to Pin 6 (as shown, right).

+5 VDC External Source

GPI/O B - J2

1 Vcc

13 Input 1

8 Input 2

3 Input 3

12 Input 4

7 Input 5

2 Input 6

6 Ground

Six unassigned outputs are programmable and slew-limited. Optional 10K ohm pull-up resistors, one for each of the output lines, can be used at either +5 or +24 VDC via jumpers

JMP 2 – 7.

 If external pull-up resistors are employed (that is, when Jumpers JMP 2 - 7 are not installed), to avoid damage ensure that external voltage does not exceed +30VDC.

The table below details the GPI/O B pin assignments, settings and functions.

134 A-Class Mark II

Failure to properly configure the GPIO Port can result in damage to the printer and / or connected devices.

Pin Number

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

Signal Name /

Direction *

+5 VDC

Input 6

Input 3

Output 6

Output 3

Ground

Input 5

Input 2

Output 5

Output 2

+24 VDC

Input 4

Input 1

Output 4

Output 1

Jumper

JMP 11

N/A

N/A

JMP 7

JMP 4

JMP 10

N/A

N/A

JMP 6

JMP 3

N/A

N/A

N/A

JMP 5

JMP 2

Removed

N/A

N/A

Installed: Pins 1 – 2


Removed



Removed

Installed

Removed

N/A

N/A



Removed



Removed

N/A

N/A

N/A



Removed



Removed

GPI/O Port B Overview

Position

Installed

Function / Description

Printer +5VDC is used (.5 amp maximum).

 Drawing more than .5 amps can result in unreliable printer operation.

+5VDC must be supplied.

Programmed input function.


Programmed output function pulled-up to +5VDC.


An external voltage via external pull-ups will determine this level, not




Printer chassis is used.

Ground must be supplied.









Printer +24 VDC (1.5 amp maximum).









* Signal directions are given relative to the printer.

A-Class Mark II 135

COM C (J4)

Serial Port C (see Section 2.3.2) functions as an RS-232 interface or as a dedicated device interface, according to the jumper settings indicated below:

COM C Jumper Setting Functions

Function

Position

JMP 12 JMP 13 JMP 14 JMP 15

RS-232 Communications On On On On



Jumper settings will override most printer menu settings.

COM D (J3)

Serial Port D is an RS-232 communications interface (see Section 2.3.2).

Applicator Interface CCA Cable Connections

Depending on the application and port pin connections, you may need the following hardware to complete the interface connections:

• GPI/O A (J1) – DB15 Male connector (e.g.,

Star Tech C15PCM) and shielded cabling.

•

•

GPI/O B (J2) – High Density DB15 Male VGA

COM C (J4) connector (e.g., Star Tech

C15HPSM) and shielded cabling.

– DB9 Male connector (e.g.,

Star Tech C9PSM) and shielded cabling.

J2

15

10

14

9

13

8

12

7

11

6

1

3

2

5

4

11

10

9

15

14

13

12

4

3

2

1

8

7

6

5

1

J1

J3

• COM D (J3) – RJ45 Plug (e.g., Belkin

R6G088) and cabling

(shielding optional).

J4

9

8

7

6

5

4

3

2

1

8

136 A-Class Mark II

Indicators and Monitors

Real-time verification of settings and activity of the GPIO ports is available via displayed and printed information:

 Unused, non-connected inputs and outputs will have an indeterminate state and assume a value of 1 or 0.

Indicators: Sampled every millisecond, incoming (IN) and outgoing (OUT) signal activity can be observed on the card, where LED color changes correspond to signal state changes.

Signal In

Signal Out

Input Monitors: Binary input signal states can be viewed (see Section 4.2.6, TEST GPIO /

MONITOR GPIO INPUT) in the following format:

GPIO A

Signals

SOP FEED PAUSE REPRT

1 1 0 0 i1 i2 i3 i4 i5 i6

0 1 0 1 1 1

GPIO B

Signals

Output Monitors: Binary output signal states can be viewed (see Section 4.2.6, TEST GPIO /

MONITOR GPIO OUTPUT) in the following format:

GPIO A

Signals

EP RL SR MO RO DR OF

0 0 0 0 0 0 0 o1 o2 o3 o4 o5 o6

0 0 0 0 0 0

GPIO B

Signals

A-Class Mark II 137

PRINT SIGNAL INFO: A hardcopy of the current GPI/O settings and signal states can be output (see Section 4.2.6, TEST GPIO / PRINT SIGNAL INFO) in the following format:

GPIO SIGNAL INFO

WED 11:04AM 4JUL2005

CARD ID#3

OUTPUT SIGNALS

END OF PRINT

PIN# 11 GPIO A

LOW PULSE

CURRENT LEVEL 1

RIBBON LOW

PIN# 9 GPIO A

ACTIVE LOW

CURRENT LEVEL 0

SERVICE REQUIRED

PIN# 10 GPIO A

ACTIVE LOW

CURRENT LEVEL 1

MEDIA OUT

PIN# 12 GPIO A

ACTIVE LOW

CURRENT LEVEL 1

RIBBON OUT

PIN# 13 GPIO A

ACTIVE LOW

CURRENT LEVEL 1

DATA READY

PIN# 14 GPIO A

ACTIVE LOW

CURRENT LEVEL 1

OPTION FAULT

PIN# 15 GPIO A

ACTIVE LOW

CURRENT LEVEL 1 o1

PIN# 15 GPIO B

CURRENT LEVEL 1 o2

PIN# 10 GPIO B

CURRENT LEVEL 0 o3

PIN# 5 GPIO B

CURRENT LEVEL 1 o4

PIN# 14 GPIO B

CURRENT LEVEL 1 o5

PIN# 9 GPIO B

CURRENT LEVEL 1 o6

PIN# 4 GPIO B

CURRENT LEVEL 1

INPUT SIGNALS

START OF PRINT

PIN# 3 GPIO A

ACTIVE HIGH

CURRENT LEVEL 1

FEED

PIN# 4 GPIO A

ACTIVE LOW

CURRENT LEVEL 1

TOGGLE PAUSE

PIN# 5 GPIO A

ACTIVE LOW

CURRENT LEVEL 1

REPRINT

PIN# 6 GPIO A

ACTIVE LOW

CURRENT LEVEL 1 i1

PIN# 13 GPIO B

CURRENT LEVEL 1 i2

PIN# 8 GPIO B

CURRENT LEVEL 0 i3

PIN# 3 GPIO B

CURRENT LEVEL 1 i4

PIN# 12 GPIO B

CURRENT LEVEL 1 i5

PIN# 7 GPIO B

CURRENT LEVEL 1 i6

PIN# 2 GPIO B

CURRENT LEVEL 1

138 A-Class Mark II

Appendix E

Multi-Language Menu

Different languages can be downloaded to replace the English menu by constructing a spreadsheet that defines the printer dictionary. To change the language you will add a new language column (or modify the existing column) in the spreadsheet, click on the ‘Generate DPL file(s)’ radio button, and then send that file(s) to the printer.

Software requirements for modifying the menu language are as follows:

• Microsoft ® Excel must be purchased by user;

•

Img2dl.exe is a program used during the process to create the DPL file; and,

•

Common.xls (also provided at the web site above) is the Menu Dictionary.



Img2dl.exe provided at ftp://ftp.datamaxcorp.com/Anonymous/Firmware/EFIGS/

Place Img2dl.exe and Common.xls in the same directory.

Create a Menu Language by following these steps:

A. Invoke Excel and open the Common.xls file. After the file, the following screen appears:

A-Class Mark II 139

B. Click the “Enable Macro” box. The following screen appears:

C. Click on Column J and enter your new language, or modify an existing one. Some tips on this process:

•

Message Size – When entering new messages, reference the ‘MAX’ column: this is the maximum number of characters allowed for this field. (Warnings are displayed when the number of characters is exceeded, or when trying to modify the MAX value; however,

“cutting and pasting” fields could defeat this warning system.)

• Two Line Messages – Some of the message are displayed as two lines. These are indicated in the comment fields.

• Comments – This field can be modified with no effect.

D. After editing is completed, highlight all of the columns to be created by pressing the letter above the column (more than one language may be selected).

E. Press the Generate DPL File(s) radio button. A file will be generated for each of the selected columns and Excel will provide confirmation (for example, as shown below, small.ls).

140 A-Class Mark II

F. Download the generated files to the printer – one method is the DOS copy command: copy small.ls lpt1: /b

G. Reset the printer by pressing and holding the CANCEL Key for approximately four seconds.

H. After the resetting, verify operation by printing a Configuration Label. The new font selection will be printed on the label under SYSTEM INFORMATION / OPTIONAL LANGUAGES. (The new language also appears in the menu: SYSTEM SETTINGS / MENU LANGUAGE.) These are the only methods to determine whether the download was successful.

An error has occurred if the menu displays the new language selection, but all the messages remain in English. In this case, re-check your process or contact Datamax-O’Neil Technical

Support (be prepared to provide the Common.xls and DPL download files created). Other possible error messages are as follows:

Menu Language Error Message Description

Please select the entire column(s) or the desired language(s), by clicking on the column letter(s)

After pressing the Generate DPL File(s) radio button, the languages to convert were not correctly selected.

Message text may not exceed MAX = xx designated characters for this MID

The entered message exceeds the number of characters specified in column C. You may not modify this number.

I. Repeat Steps A – H using the filename misc.xls to translate printer option items. This will output small20.ls.

Important Advanced File Handling Information

• The standard printer leaves the factory with EFIGS loaded into Module Y. At this point,

Module Y is LOCKED and will only accept additional language downloads.

• After downloading a language update, Module Y is left UNLOCKED until the printer is reset or power is cycled. In this state, Module Y will accept font, image and label format downloads. The module will also honor the Clear Module request. Therefore, following an update it is recommended that a reset be performed to lock the module; otherwise, a software package may ‘Clear All Modules’ thus destroying the new menu language(s).

• Module Y can be UNLOCKED by sending this DPL string: <STX>KpY0

A-Class Mark II 141

•

To restore the factory generated EFIGS image, download the file *832296.01A to the printer. This file is located on the Datamax-O’Neil FTP site. The letter at the end of the file name (e.g., A) specifies the revision. The latest revision will be available on the FTP site.

• Downloading the same language twice will automatically delete the first occurrence, but will not free the memory space.

• Deletion of the selected language will reset the printer to English. The total number of languages that the printer can now accept is limited to 10, but this number is dependent upon the size of each language translation. The translation size will vary with the number of messages that are translated for that particular language. Current complete language files are about 7,000 bytes each; but with product growth, the total number of languages is expected to drop to five.

142 A-Class Mark II

Appendix F

Saving a Configuration File

Configuration files can be used to retain special printer settings, eliminating the need for repeated setups. Unique filenames can be assigned then the setups restored, as needed, via the host or printer menu. The following example saves a calibration setting in a configuration file:

 If file sharing among printers, DO NOT include unique parameters (such as calibrations and adjustments) when saving.

Step Action Displayed Message

1

With the printer set for the configuration to be saved, press the MENU Key. (See Section 4.1 for Control Panel details.)

MEDIA SETTINGS

2 Scroll to SYSTEM SETTINGS then press the ENTER Key. SYSTEM

3

4

With CONFIGURATION FILE highlighted, press the

ENTER Key.

Scroll to SAVE SETTING AS then press the ENTER Key and input a name, using up to nineteen alphanumeric characters, for the configuration file. (This example uses the filename MEDIACAL.)

RESTORE AS CURRENT

MEDIACAL

5

Press the ESC Key repeatedly to save the file and return to READY.

MEDIACAL SUCCESSFUL



To restore a configuration file via the printer, see Section 4.2.4.

A-Class Mark II 143

144 A-Class Mark II

Appendix G

Ribbon Saver Overview

With the Ribbon Saver option, the printer can conserve ribbon use in blank label areas. Depending upon the label format, when more than .25 inches (6.4 mm) of ribbon can be saved in no-print areas, the printhead lifts off the platen and a brake stops ribbon motion, while the assist rollers continue to advance media. At about .25 inches before the next line of print, the brake releases as the printhead is lowered to resume printing. Additional parameters and features regarding operation include the following considerations:

 The amount white space passed before the ribbon saver actuates is determined by the media travel speed. For example, at 2 IPS there must be at least .65 inches (16.5 mm) of white space, while at 8 IPS the length increases to 1.2 inches (30.5 mm) before engagement.

 Ribbon savings become more significant as the label white space gets larger.

 Following a Top of Form, Out of Stock, Position, Ribbon or Head Lift Fault, ribbon saving will not occur during the first two inches (51 mm) after restart.

 The ribbon saver will actuate up to twenty times per label.

 The menu can be used for control (see Section 4.2.3).

 Functional tests can be performed (see Section 4.2.6).

 Throughput remains unaffected by operation. At faster speeds, however, a light horizontal mark

(produced as the moving label contacts the stationary ribbon) may appear across the label. To minimize this contact mark use a slightly harder wax or wax/resin formulation of ribbon or slow the print speed.

A-Class Mark II 145

146 A-Class Mark II

Glossary

alphanumeric Consisting of alphabetic, numeric, punctuation and other symbols.

backing material The silicon-coated paper carrier material to which labels with adhesive backing are affixed. Also referred to as “liner”.

bar code A representation of alphanumeric information in a pattern of machine-readable marks.

The basic categories are divided into one-dimensional (UPC, Code 39, Postnet, etc.) and twodimensional bar codes (Data Matrix, MaxiCode, PDF417, etc.).

boot loader The resident program that loads the application from Flash memory, decompresses it into the SRAM, and starts operations.

burn line The row of thermal elements in the printhead that create the images on the media.

calibration The process through which sensor readings are entered into the printer for correct sensor function (for example, detection of a given media type) and TOF positioning.

CCA Circuit Card Assembly.

CSI (Coated Side In) Ribbon rolled with the inked coating facing inward.

CSO (Coated Side Out) Ribbon rolled with the inked coating facing outward.

character set The entire complement of alphanumeric symbols contained in a given font.

checksum An alphanumeric error detection method used in many bar code symbologies for informational security.

continuous media An uninterrupted roll or box of label or tag stock media that contains no gap, notch, or mark to separate individual labels or tags.

core diameter The inside diameter measurement of the cardboard core at the center of a ribbon.

defaults The functional setting values returned following a factory reset of the printer.

diagnostics Programs used to locate and diagnose hardware problems.

die-cut media Media that has been cut into a pattern using a press, where the excess paper is removed leaving individual labels, with gaps between them, attached to a backing material.

direct thermal The printing method that uses a heat sensitive media and only the heat of the thermal printhead to create an image on the label.

direct thermal media Media coated with chemicals that react and darken with the application of heat.

DPI (dots per inch) A measurement of resolution, rated in the number of thermal elements contained in one inch of the printhead.

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DPL (Datamax-O’Neil Programming Language) Programming commands used specifically for control of and label production in Datamax-O’Neil printers. A complete listing of commands can be found in the Class Series 2 Programmer’s Manual

DPMM (dots per millimeter) A measurement of resolution, rated in the number of thermal elements contained in one millimeter of the printhead.

EFIGS English, French, Italian, German, Spanish, and other multi-language support as programmed for the printer’s menus and configuration label.

fan-fold Media that is folded and stacked.

feed speed The rate at which the media moves under the printhead in non-printed areas and between labels.

Flash memory Non-volatile memory (does not require printer power to maintain data) that can be erased and reprogrammed, used to hold the printer’s operating program.

font A set of alphanumeric characters that share a particular typeface.

gap A space between die-cut or notched labels used to sense the top-of-form.

GPIO (General Purpose Input Output) A specialized interface port for use with external printer control devices including applicators, verifiers, RFID systems, etc.

IPS (inches per second) Imperial measurement of speeds.

label A paper or synthetic printing material, typically with a pressure sensitive adhesive backing.

label length The distance from the top of the label to the bottom of the label as it exits the printer.

label repeat The distance from the top of one label to the top of the next label.

label tracking Excessive lateral (side to side) movement of the media as it travels under the printhead.

label width The left to right measurement of the label as it exits the printer.

mark Generalized term for the carbon-based black line on the underside of reflective media used to indicate the top-of-form.

media Generalized term for all types of printing stocks, including: roll fed, continuous, die-cut, reflective, and fanfold.

media hub Device in the printer used to support roll media.

media sensor An electronic device equipped with photo sensors to detect media and the top-ofform on die-cut, notched or reflective media.

MMPS (millimeters per second) Metric measurement of speeds.

notched stock Media, typically tag stock, with holes or notches in the material that is used to signal the top-of-form. The printer must be set to ‘gap’ to use this media type.

preprinted media Label stock that contains borders, text, or graphics, flood coating, etc.

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perforation Small cuts extending through the backing and/or label material to facilitate their separation. Also referred to as “perf”.

print speed The speed at which the media moves under the printhead during the printing process.

reflective media Media imprinted with carbon-based black marks on the underside of the material, which is used to signal the top-of-form when the ‘reflective’ sensor is enabled.

registration Repeatable top to bottom alignment of printed labels.

reverse speed The backward rate of media motion into the printer during tear-off, peel and present and cutting operations for positioning the label at the start of print position.

ribbon An extruded polyester tape with several layers of material, one of which is ink-like, used to produce an image on the label. Also referred to as “foil”.

ribbon wrinkle An undesirable overlapping of the ribbon during the printing process that leads to voids on the printed label, typically caused by an improper printhead leveling cam adjustment.

roll media A form of media that is wound upon a cardboard core.

slew speed The speed at which the media moves under the printhead in non-printed areas and between labels using the GPIO function.

start of print (SOP) The position on the label where printing begins; also, the signal that initiates

GPIO-controlled printing.

tag stock A heavy paper or synthetic printing material, typically featuring a notch or black mark for TOF and no adhesive backing.

thermal transfer The printing method that creates an image by transferring ink from a ribbon onto the media using the heat from the thermal printhead.

TOF (top-of-form) The start of a new label as indicated by a label gap, notch, mark or programming.

void An undesirable blank space in a printed image.

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User manual | Datamax A-Class Mark II Operator`s manual

Operator’s Manual

Copyright Information

Limitation of Liability

Firmware (Software) Agreement

Agency Compliance and Approvals:

FCC: This device complies with FCC CFR 47 Part 15 Class A.

Important Safety Instructions

Special Text Instructions

Applicability

Contents

Overview

1.1 About the Printer

Installing Printer Options

Getting Started

2.1 Unpacking

2.2 Mounting Requirements

2.3 Connecting to a Host

Main Logic Card

Screws

Using Memory Functions

2.4 Connecting an Applicator

2.5 Connecting Power

Setting up the Printer

3.1 Loading Media

3.2 Adjusting the Media Sensor

3.3 Loading Ribbon

3.4 Quick Calibration

3.5 Print Quality Controls

Using the Control Panel

4.1 Layout

Time and Date

Printer Status Line

Current State Icons

Fault/Error

Stop/Paused

Receiving Data

Main Display Area

Soft Key Labels

Soft Keys

4.2 The System Menu

Diagnostics (continued)

4.3 The Test Menu

.

Operating, Adjusting and

Maintaining the Printer

5.1 Displayed Messages

5.2 Calibration

Action

Displayed Message

Comment

5.3 Printhead Adjustments

5.4 Printhead Replacement

Access Cover

Printhead Assembly

Captive

Screws

5.5 Platen Roller Replacement

5.6 Maintenance Schedule

Supplies

Schedule

5.7 Reset Methods

5.8 Updating the Firmware

5.9 Updating the Boot Loader

5.10 Fonts

Troubleshooting

6.1 Problem Resolution

6.2 Hex Dump Mode

Specifications

7.1 Printer Specifications

Embedded Bar Codes & Fonts

Interfaces

Electrical

Environmental

Mechanical

Printing

Media & Ribbon

7.2 Approved Media and Ribbon

Direct Thermal

Thermal Transfer