IS_Informer-IP Desk Mount Manual

Informer-IP

™

Installation and

Operation Manual

255378

Rev. B2 0216

Printed in U.S.A.

© Copyright 2016 Federal Signal Corporation

Limited Warranty

The Alerting and Notification Systems Division of Federal Signal Corporation (Federal) warrants each new product to be free from defects in material and workmanship, under normal use and service, for a period of two years on parts replacement and factory-performed labor (one year for Informer, EAS, and Federal software products) from the date of delivery to the first userpurchaser. Federal warrants every 2001-130, Equinox, Eclipse8, and 508-128 Siren (Top of pole only) to be free from defects in material, per our standard warranty, under normal use and service for a period of five years on parts replacement.

During this warranty period, the obligation of Federal is limited to repairing or replacing, as

Federal may elect, any part or parts of such product which after examination by Federal, are determined to be defective in material and/or workmanship.

Federal will provide warranty for any unit, which is delivered, transported prepaid, to the Federal factory or designated authorized warranty service center for examination and such examination reveals a defect in material and/or workmanship.

This warranty does not cover travel expenses, the cost of specialized equipment for gaining access to the product, or labor charges for removal and re-installation of the product. The Federal Signal

Corporation warranty shall not apply to components or accessories that have a separate warranty by the original manufacturer, such as, but not limited to batteries.

Federal will provide on-site warranty service during the first 60-days after the completion of the installation, when Federal has provided a turn-key installation including optimization and/or commissioning services.

This warranty does not extend to any unit which has been subjected to abuse, misuse, improper installation or which has been inadequately maintained, nor to units which have problems related to service or modification at any facility other than the Federal factory or authorized warranty service centers. Moreover, Federal shall have no liability with respect to defects arising in

Products through any cause other than ordinary use (such as, for example, accident, fire, lightning, water damage, or other remaining acts of God).

THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT

NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS

FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL FEDERAL BE LIABLE FOR ANY

LOSS OF PROFITS OR ANY INDIRECT OR CONSEQUENTIAL DAMAGES ARISING OUT

OF ANY SUCH DEFECT IN MATERIAL WORKMANSHIP.

2645 Federal Signal Drive, University Park, IL 60484-3167

Phone: 708-524-3400

Website: http://www.alertnotification.net

Contents

Safety Message ........................................................................................................................ 1

Read and Understand ............................................................................................................ 1

Installation Considerations ...................................................................................................... 1

Ethernet Wiring ....................................................................................................................... 2

Notices ................................................................................................................................... 2

Servicing ................................................................................................................................ 2

Symbol Definition ................................................................................................................ 3

General Description ................................................................................................................. 4

Introduction to the Informer-IP ................................................................................................ 4

Features ................................................................................................................................. 4

Optional Features ................................................................................................................... 5

Informer-IP Main Components ................................................................................................ 6

Rear View Input/Output Definitions ......................................................................................... 7

Specifications........................................................................................................................... 8

Audio/Relay Output ...............................................................................................................10

Electromagnetic Interference .................................................................................................10

FCC Part 15 Class B .............................................................................................................10

Electrical Code Compliance ...................................................................................................10

Connectors and Jacks ...........................................................................................................11

Environmental and Physical ..................................................................................................11

Installation Instructions ..........................................................................................................12

Determine a Suitable Location ...............................................................................................12

Wall Mounting ........................................................................................................................13

Desk Mounting ......................................................................................................................14

Audio/Relay Output – Input/Output Connections ...................................................................14

Alert Contact Input .................................................................................................................15

RS232 Port ............................................................................................................................16

Ethernet Port .........................................................................................................................16

Configuring the Informer-IP ...................................................................................................17

Overview ...............................................................................................................................17

Informer-IP Network Configuration Form for the Wired Units .................................................19

Recommended ID Label ........................................................................................................20

Recommended Network Device Record ................................................................................20

Configuring with the Command Line Interface .......................................................................21

Telnet Login .......................................................................................................................21

Configuring the Parent Server, Site ID and Location ..........................................................21

Changing Config User Password .......................................................................................22

Configuring the IP Address ................................................................................................22

Informer-IP

End Telnet Session ............................................................................................................22

Configuring with the Web Browser .........................................................................................23

Login ..................................................................................................................................23

Assigning System Server and Unit ID ................................................................................24

Changing the User Password.............................................................................................25

Changing the Static IP Address, Site ID, and Location Assignment ...................................26

Advanced Configuration .....................................................................................................27

Backup and Restore Configuration.....................................................................................28

Configuring Using the Informer-IP Setup Wizard (Model Informer-IP-SW) .............................29

Wired Type ........................................................................................................................29

WiFi Type...........................................................................................................................32

Uploading Configuration Settings .......................................................................................35

Restoring Factory Defaults ....................................................................................................38

Restoring Configuration to Factory Defaults ..........................................................................38

Addressing the FOB ..............................................................................................................39

Assigning the FOB Address ...............................................................................................39

Configuring the InformerIP’s FOB Address .......................................................................40

Operating Instructions ............................................................................................................42

General Information ...............................................................................................................42

LED Indicators .......................................................................................................................42

Network LEDs ....................................................................................................................43

Keypad ..................................................................................................................................43

Adjusting the Volume .........................................................................................................43

Receiving an Alert .................................................................................................................44

Receiving a Test Message ....................................................................................................45

Dual Relay and 600 ohm Audio Output..................................................................................45

Relay Outputs ....................................................................................................................45

600 Ohm Audio Output ......................................................................................................46

Generating Alerts ..................................................................................................................46

Configuring Alerts ..............................................................................................................47

Operating through Commander .............................................................................................49

Setting up the Informer-IP in Commander .............................................................................49

Using Intercom ......................................................................................................................51

Selecting an Informer-IP Device .........................................................................................52

Listen/Record Configuration Options .....................................................................................54

Text-to-Speech Option ..........................................................................................................56

Testing and Training ...............................................................................................................58

Replacing the KEY FOB Battery ............................................................................................59

Informer-IP

Replacement Parts ..................................................................................................................60

Getting Service ........................................................................................................................60

Index ........................................................................................................................................61

Tables

Table 1 Electrical ........................................................................................................................................... 8

Table 2 Audible Indications ........................................................................................................................... 8

Table 3 Wireless Key FOB Alert Buttons ...................................................................................................... 8

Table 4 Serial and Ethernet Ports ................................................................................................................. 8

Table 5 Visual Indications ............................................................................................................................. 9

Table 6 Controls ............................................................................................................................................ 9

Table 7 Connectors and Jacks ................................................................................................................... 11

Table 8 Environmental and Physical ........................................................................................................... 11

Table 9 Audio/Relay Output – Input/Output Connections ........................................................................... 14

Table 10 FS232 Connector Pin-out ............................................................................................................ 16

Table 11 Informer-IP Network Configuration Form ..................................................................................... 19

Table 12 Recommended ID Label .............................................................................................................. 20

Table 13 Recommended Network Device Record ...................................................................................... 20

Table 14 WiFi Settings Dialog Box Options ................................................................................................ 33

Table 15 LED Indicators .............................................................................................................................. 42

Table 16 Informer-IP Buttons ...................................................................................................................... 44

Table 17 Example Alert Configuration ........................................................................................................ 47

Table 18 Commander Intercom Dialog Box Options .................................................................................. 53

Table 19 Replacement Part Numbers ......................................................................................................... 60

Figures

Figure 1 Informer-IP Rear View .................................................................................................................. 13

Figure 2 Back of Informer-IP ....................................................................................................................... 15

Figure 3 Programming Adapter ................................................................................................................... 35

Figure 4 Programming Adapter ................................................................................................................... 35

Figure 5 Back of Informer-IP ....................................................................................................................... 35

Figure 6 The Talk Button Changes to a Listen Button ................................................................................ 55

Informer-IP

Safety Message

Safety Message

It is important to follow all instructions shipped with this product. This device is to be installed by trained personnel who are thoroughly familiar with the country electric codes and will follow these guidelines as well as local codes.

Listed below are important safety instructions and precautions you should follow:

Read and Understand



Read and understand all instructions before installing or operating this product.



Adhere to all warnings and operating instructions.



Proper installation, placement, and testing are required to ensure the unit is able to perform as intended. Perform installation, placement, and testing after the installer has read and understood this manual.

Installation Considerations



Do not use near water; for example, near a bathtub, washbowl, kitchen sink, laundry tub, in a wet basement, or near a swimming pool, rain, or similar environments.



Mount to a wall only as specified in this manual.



Place away from heat sources; such as, radiators, heat registers, stoves, or other accessories that produce heat.



Do not exceed maximum accessory relay output rating of 30 VDC, 5 Amps.



Connect Informer-IP to a 9 VDC, 500 mA. Class 2 wall transformer as provided with the unit, utilize Power over Ethernet (PoE) or both. Contact your authorized service center if a replacement is required.



Route power supply cords so they are not likely to be walked on or pinched by items places upon or against them, pay particular attention to cords at plugs.



If an outside antenna is connected to the receiver, make sure the antenna system is grounded in order to provide protection against voltage surges and built up static charges. Article 810 of the National Electrical Code, ANSI/NFPA 70, provides information with regard to proper grounding of the mast and supporting structure, grounding of the lead-in wire to the antenna-discharge unit, size of grounding conductors, location of antenna discharge unit, connection to grounding electrodes, and requirements for the grounding electrode.

Informer-IP 1


Ethernet Wiring



Ethernet wiring must be at least six feet from bare power wiring or lightning rods and associated wires, and at least six inches from other wire (antenna wires, doorbell wires, wires from transformers to neon signs), steam or hot water pipes, and heating ducts.



Do not place Ethernet wiring or connections in any conduit, outlet or junction box containing high voltage electrical wiring.

Notices



Take care so that objects do not fall and liquids are not spilled into the enclosure through openings.



Keep the Informer-IP at least six inches away from a listener’s ears whenever the

Informer-IP Power LED is on or blinking. The sound output of the Informer-IP may cause hearing damage if the Informer-IP is activated too close to the user.



Clean with a non-abrasive cleaner and a damp cloth. Do not apply solvents directly onto the Informer-IP.



Retain instructions for future reference.



Service the Informer-IP by qualified service personnel when the following has occurred to the Informer-IP:



Power supply cord has been damaged



Objects haven fallen onto, or liquid has been spilled into



Does not appear to operate normally



Exhibits a marked change in performance



Exposed to rain



Has been dropped



Enclosure is damaged

Servicing

To reduce the risk of electric shock, do not perform any servicing other than what is contained in the operating instructions unless you are qualified to do so. Refer all servicing to qualified service personnel.

Always test the Informer-IP before using after repairs have been made.

2 Informer-IP

Symbol Definition

Indicates to reduce the risk of fire, replace fuse as marked.


Informer-IP 3

General Description

General Description

Introduction to the Informer-IP

The Informer-IP is an intercom, a warning device, and an alarm initiation point that connects to your Ethernet network. A loud internal speaker and a sensitive microphone provide clear two-way voice communications between control and monitoring points and distributed locations. Remotely, you can trigger six different alerts using a combination of a remote input, a local ALERT push button, and an optional wireless Key-FOB transmitter to initiate local or mass alerting events.

The Informer-IP has an optional audio output for connecting to existing PA systems and two relay outputs to control strobes or other remote devices. An RS232 port is available for driving an optional scrolling message display. The Informer-IP provides the same tone and voice alerts available with Federal Signal Ultravoice outdoor siren controllers to provide seamless indoor and outdoor Mass Notification.

You can wall mount the unit or have it sit on a desktop. You can power it through

Power over Ethernet (PoE) from your network, or through local power. The

Informer-IP is also available with WiFi which allows a wireless connection to your network. The WiFi Informer has identical capabilities except for no PoE. Using existing network infrastructure significantly lowers installation costs and simplifies wide-scale deployments.

The Informer-IP provides an unmatched value for indoor alert and notification for schools, hospitals, police and fire stations, government facilities and industrial plants.

Features



Tone and Voice Alert and Notification compatible with Federal Signal

UltraVoice controllers



Two-Way Intercom with Remote audio monitoring, recording and playback



Up to eight (8) minutes of local digital audio storage



Small size, rugged construction and wide operating temperature range



High output speaker with adjustable volume control and exceptional sound quality



LED status indicators for Power, Alert, Test, and Talk



Alert/Intercom request button for intercom use



600-ohm audio and two programmable relay outputs



Remote contact closure input triggers Alert/Intercom request

4 Informer-IP




REPLAY Button allows Alert messages to be replayed when the red Alert LED is flashing



RESET Button Silences Alerts



Local and remote volume level controls



Alerts are IP addressable Individually, in Groups or All at once without a network broadcast



Requires minimal network bandwidth and uses TCP/IP protocol for security and reliability



Remote supervision of Communications, Audio Output, Alert Function Execution



Remote management via web page browser and Telnet with password protection



Supports remote monitoring via SNMP



Supports fixed IP, DHCP and Auto-IP



Wired Ethernet or WiFi Units



Powered by wall transformer and/or Power over Ethernet (PoE) for wired version only



Works with redundant SmartMsg and Commander network servers for reliable failsafe operation with full two-way control, status monitoring and configuration of the Informer-IP

Optional Features



802.11b Wi-Fi (Model: I-IP-WIFI)



Wireless remote FOB (Model: I-KEYFOB) triggers four Remote Alerts up to

75 feet away (line-of-sight)



Scrolling message displays with 50 foot serial cable

5 Informer-IP


Informer-IP Main Components

6 Informer-IP

Rear View Input/Output Definitions


Informer-IP 7

Specifications

Specifications

Table 1 Electrical

Operating Voltages

Operating current

8.0 to 40 VDC

PoE: 42 to 57 VDC, IEEE 802.3af units shipped prior to February 2014: mode B units shipped after February 2014: mode A

108-128 VAC, 60 Hz with wall transformer

Standby; 9 V=<200 mA, 12 V=<150 mA,

24 V=<100 mA

With siren or message audio;

9 V=<450 mA, 12V=<350 mA, 24 V=<200 mA

Operating current PoE,

IEEE 802.3af, 48V input

Audio Data

Standby; <60 mA with siren or message audio; <110 mA

8000 samples/sec, μLaw compression

Audio Data Playback Storage 8 minutes non-volatile FLASH memory

Audio Frequency response

Audio Output

Audio Distortion

300 Hz to 3000 Hz, +1 to -3 dB per octave

1/2 watt into 8 ohms

< 5% @ 80 dB output, with 700 Hz tone

Table 2 Audible Indications

Warning Siren Audio

Internal Failure Alarm

Seven user-configurable tones

Unit will sound a short, low-level beep once every 30 seconds if network connectivity is lost.

Table 3 Wireless Key FOB Alert Buttons

Range

Frequency

Modulation

Unique Addresses

Button Quantity

Up to 75 feet without obstructions

433 MHz

ASK/OOK

1024

4

Complies with FCC Part 15 and Industry Canada RSP-100 compliance

Tested for CE compliance for use in the European Union

Table 4 Serial and Ethernet Ports

Serial Port

Ethernet Port

RS232C, N, 8, 1 Baud rate configurable

IEEE 802.3, 10Base-T connection or

IEEE 802.11b, 2.4 GHz WiFi

Rcv -92dBm – 1Mbps, -82dBm – 11Mbps

Tx + 16dBm

8 Informer-IP


Table 5 Visual Indications

POWER

ALERT

TEST

TALK

The green Power LED turns on when power is connected and the device is connected to a Federal Signal enabled network server. The Power LED flashes on for 100 ms when the unit is disconnected from the server.

The red Alert LED Flashes on and off at a ½ second interval when an alert is received. The LED is reset when the RESET button is pressed or a reset command is sent from a control station.

The yellow Test LED turns on Steady when a Quiet Test function is executed. The

LED is reset when RESET button is pressed or a reset command is received from a control station. The LED flashes on and off at a 1/10 second rate indicating the unit has been reset to factory defaults and requires configuration. The unit does not attempt to connect to a parent server when this LED is flashing.

NOTE : Informers in Test Mode programmed as site 0, automatically perform a system reset every 5 minutes. This is normal behavior .

The blue Talk LED flashes at a 1/10 second interval when a Live PA, Intercom Talk session, or Text-To-Speech message is in progress. The Talk LED turns on steady when the intercom monitor function is active. During an Intercom chat session, the local operator must listen while the blue LED is blinking and may talk when the LED is on steady. Audible turn-around beeps also indicate the transitions from Talk and

Listen modes. The Intercom chat session ends when the control point Ends the Call or Resets the device.

Table 6 Controls

Volume

Up

Button

Volume

Down

Button

ALERT

Increases volume and beeps at the current volume level.

Decreases volume and beeps at the current volume level.

RESET

REPLAY

The ALERT button sends Alert # 6 to the control points and changes the status icon to Red. You can also configure alerts as a Call Request to alert emergency operations personnel that an intercom chat session is being requested. You can configure each of the six alert inputs with application specific names.

A Call Request is a request for an Intercom Chat Session with the Emergency

Operations personnel at the control point(s). The Call Request pops up the

Commander Intercom window and turns on the red Call Request status icon next to the Unit ID and Unit Name of the Informer-IP that issued the request.

Push to reset the following:



Alert Signals



Alert, Test and Talk LEDs



Scrolling Message Display



Relay Outputs

The REPLAY button replays last voice message received if the Red Alert light is blinking. If the Alert light is not blinking, the event has ended or reset which removes the message from memory.

Informer-IP 9


Audio/Relay Output

Two Relay Outputs, 5 amps @ 30VDC.

You can program relay output to cycle on and off, or come on continuously with programmable on time, off time, and total-time.

Once activated, you can program the relay outputs to be reset manually, or reset after a programmable number of seconds.

The 600-Ohm audio output responds as the speaker does. Audio comes on with the speaker and is reset or shut off when the speaker audio shuts off. The output level is adjustable from 0 to 2.5 Vp-p into 600 Ohms with 1 kHz tone.

Electromagnetic Interference

Complies with FCC Title 47, Part 15

FCC Part 15 Class B

Radio Frequency Interference (RFI) (FCC 15.105)

The Informer-IP was tested and found to comply with the limits for Class B digital devices pursuant to Part 15 Subpart B, of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:



Increase the separation between the equipment and the receiver.



Connect the equipment to a different circuit than the receiver that it is connected to.

WiFi versions of the Informer-IP contain a Transmitter Module FCC ID:

MCQ-50M880/ IC: 1846A-50M880

Electrical Code Compliance

Complies with UL 1492

10 Informer-IP


Connectors and Jacks

Table 7 Connectors and Jacks

J1

J2

ALERT Button Alarm Input (Dry contact across pins activates input)

2 – Active low input (Pulled to 4.5 VDC internally through 4.75 K ohms)

1 – Ground

Power connector

Center – (8.0 to 30 VDC)

Outside – GND

J3 Line Out

Center – Line Level Audio Output, 1.4 Vpp, 0.500 VRMS max

Outside – GND

JP1 Serial / FLASH Port

1 – Serial / FLASH! Select

2 – (TXD)

3 – (RXD)

4 – (GND)

5 – CTS / SCK (Serial Clock) Input

6 – RTS / Reset Input

JP3 (Field Wiring)

Normally closed, relay #2 (Right hand side of connector)

Common, relay #2

Normally open, relay 2

Normally closed, relay #1

Common, relay #1

Normally open, relay 1

600 Ohm audio output

600 Ohm audio output

Environmental and Physical

Table 8 Environmental and Physical

Operating temp range

Humidity range

Size

Weight

Shipping Weight

-22



F to +140



F / -30



C to +60



C

0-95%, non-condensing

8.5” W x 5” D x 3.5” H

215.9 mm x 127 mm x 88.9 mm

< 2.0 lbs / 0.9 Kg

2.80 lbs / 1.27 Kg

Informer-IP 11

Installation Instructions

Installation Instructions

Read and adhere to all safety warnings in this manual before installing the Informer-IP.

Electrocution or severe personal injury can occur when making electrical connections, drilling holes, or lifting equipment. Therefore, experienced electricians in accordance with national and local electrical codes, acting under the direction of the installation crew safety foreman, should perform installation.

Determine a Suitable Location

When choosing a location for the Informer-IP, consider the following criteria:

1. Place as far as possible from electrically noisy electronic devices to avoid interference. Examples of noisy devices may include the following: microwave ovens, motor driven devices, light ballasts, and electrical switching devices.

2. Requires a connection to a wired Ethernet network. Ethernet wire runs must be less than 328 feet from the nearest network switch.

3. Place in an area where you can hear the speaker when the Informer-IP is activated. You can check the warning tone level by holding the VOLUME up and down buttons until the desired level is reached. If the coverage area is large, multiple Informer-IP or external amplifiers and speakers may be required to provide adequate warning.

4. Position to keep the unit at least six inches away from the listener’s ears to avoid potential hearing damage.

5. Do not use near water; for example, near a bathtub, washbowl, kitchen sink, laundry tub, in a wet basement, near a swimming pool, rain or similar environments.

6. Place where it will not be inadvertently covered or moved. A permanent wall mounting is recommended after you have found a suitable location. Alternatively, you may place the Informer on a flat, level surface.

7. Place within six feet of an AC power receptacle to eliminate the need for an extension cord unless a Power over Ethernet (PoE) connection is available.

12 Informer-IP


Wall Mounting

Wall mounting is the preferred mounting method for the Informer. Before mounting the unit, determine a suitable location considering the criteria listed. The Informer has two keyholes located on the bottom of the unit that accept #8 screws. Place the mounting screws horizontally level, approximately 6” above eye level and 4” apart on center. Ensure the screws are placed into material that can adequately support the weight of the Informer. Use a #8 wall anchor when mounting to drywall. Ensure that the screws are tightened sufficiently to securely fasten the Informer against the wall.

Figure 1 Informer-IP Rear View

If the Wireless Ethernet model is being installed, mount the local rubber antenna vertically on top of the unit such that the antenna is pointed toward the ceiling. If an external antenna is required, it should be installed by a qualified electrician in accordance with local and national electrical codes.

If the Wired Ethernet model is being installed, connect the Informer to the LAN using

CAT5 cable. If the Wired Ethernet has PoE, no other power connection is required.

If PoE is not available, run the supplied 9 VDC power supply against the wall and plugged into a 120 VAC, 60 Hz outlet. Plug the low voltage end of the cord into the power jack located at the rear of the Informer. Route the cord to ensure it is protected against walking on, tripping over or pinching the cord.

Informer-IP 13


Desk Mounting

Before installing the Informer, determine a suitable location considering the criteria listed. If the Wireless Ethernet model is being installed, bend the local rubber antenna at 90° so the antenna points toward the ceiling. If an external antenna is required it should be installed by a qualified electrician in accordance with local and national electrical codes.

If the Wired Ethernet model is being installed, connect the Informer to the LAN using

CAT5 cable. If the Wired Ethernet has PoE, no other power connection is required.

If PoE is not available, run the supplied 9 VDC power supply against the wall and plugged into a 120 VAC, 60 Hz outlet. Plug the low voltage end of the cord into the power jack located at the rear of the Informer. Route the cord to ensure it is protected against walking on, tripping over or pinching the cord.

Audio/Relay Output – Input/Output Connections

Do not exceed the electrical ratings defined in the specifications for the

Input/Output connections.

The Informer has a 600-ohm balanced audio output and two SPDT relay outputs. A removable eight (8) position connector is located on the back side of the Informer for making electrical connections. The connector accepts 5 mm (3/16”) stripped wire,

18–26 AWG.

Make electrical connections to the Input/Output connector as follows:

Table 9 Audio/Relay Output – Input/Output Connections

Description

Audio Output

Audio Output

Relay 1 N.O. Contact

Relay 1 Common

Relay 1 N.C. Contact

Relay 2 N.O. Contact

Relay 2 Common

Relay 2 N.C. Contact

14 Informer-IP


Figure 2 Back of Informer-IP

SERIAL Port Connector

Audio Output Level Adjustment Potentiometer

Ethernet Port/Antenna Power Jack RS232 Port Alert Contact Input

Alert Contact Input

A two-position Alert contact input is located on the rear of the housing. The removable connector accepts 5 mm (3/16”) stripped wire, 18 – 26 AWG.

Informer-IP 15


RS232 Port

The RS232 Port uses a 6 pin modular connector. Federal Signal provides a 50 foot pre-terminated cable when scrolling message displays are purchased with the

Informer. Longer cable runs require the use of a modem to reliably extend the range.

Table 10 FS232 Connector Pin-out

PIN DESCRIPTION

1 Serial / Flash Select

2

3

4

5

6

TXD

RXD

GND

CTS / Serial Clock In

RTS

Ethernet Port

The non-WiFi versions of the Informer-IP have an 8 pin Ethernet port for connecting to the network. The port accepts 42 to 57 VDC PoE per IEEE 802.3af. Ethernet wire runs must be less than 328 feet from the nearest network switch. The wired Ethernet port auto-negotiates a 10/100, full or half duplex connection.

The Informer-IP WiFi connects up to 11 Mbps with auto rate fallback.

16 Informer-IP

Configuring the Informer-IP

Configuring the Informer-IP

Overview

Before using the Informer-IP on your network, configuration must be performed by a

System Administrator. The Administrator must be familiar with IP network equipment, this manual and the Commander Software Reference Manual. Proper configuration settings are required for the network to be able to reliably communicate with the device and create a redundant, fail-safe network architecture for your system.

The minimum configuration requires the following before placing the Informer-IP into service:



IP address



Parent Server IP Address



Port Number



Informer-IP Site number assignment

You can statically address the Informer-IP or configure it for DHCP and Auto-IP. For permanent installations and good network management, it is recommended to reserve static IP addresses for all Informer-IP devices on the network. The factory default setting places the Informer-IP on a static IP address of 10.10.10.1 with a subnet mask of 255.255.255.0 on port 16887. You can restore the unit to this factory default setting with a hardware reset if the configuration information is lost.

You must reserve a static IP addresses on your network for each Federal Signal network server and are recommended to be reserved for each Informer-IP and any other Federal Signal network equipment; such as, Sirens, SIU, or RIU devices. You must reserve numeric site ID numbers for use by the Commander Software to identify each Commander Control Station, Informer-IP, and Siren device on a map display using numbered icons. Do not duplicate IP addresses and site ID numbers on the network at any time or network errors occurs. Do not use Server Site, RIU and SIU numeric site ID numbers. Informer-IP and Siren site ID numbers start at number 001 and are numbered sequentially. Commander Control Station Site ID numbers start at number 900.

Three configuration methods are available:



Command line Telnet session



Web browser interface



Informer-IP Setup Wizard (Recommended for first time configuration of WiFi

Informer-IP units)

All methods require a username and password for security.

Informer-IP 17


The default username is the following: config

The default password is the following:

Informer-IP

The config user has security rights to change the config user password.

NOTE : Usernames and passwords are case sensitive.

Please fill in the applicable sections of the following forms to assist with configuration and future maintenance.

18 Informer-IP


Informer-IP Network Configuration Form for the Wired Units

Table 11 Informer-IP Network Configuration Form

Domain Name

IP Address

Subnet Mask

Gateway

Primary DNS Server

Alternate DNS Server

SMTP Server Name

SMTP Server Address

SmartMsg Parent Server Name

SmartMsg Parent Server Name/Address

Failover Server 1 Name/Address




Informer-IP Config Username

Informer-IP Config Password

19 Informer-IP


Recommended ID Label

Table 12 Recommended ID Label

Location

Lobby

IP Address x.x.x.x Site ID# xxx

Recommended Network Device Record

Table 13 Recommended Network Device Record

Name/Location IP Address x.x.x.x Site ID# xxx

Control Station 1

Control Station 2

900

901

Control Station 3

Device Name

903

001

002

003

004

005

MAC xx:xx:xx:xx:xx:xx

MAC xx:xx:xx:xx:xx:xx

20 Informer-IP


Configuring with the Command Line Interface

Telnet Login

The factory default IP address for wired versions of Informer-IP is 10.10.10.1 and the default port for Telnet is 23.

To establish a Telnet session with the Informer-IP, do the following from the

Windows Start menu:

1. Type cmd.exe in the Search programs and files text box or select Run… and type cmd

The Command Line Interface window appears.

2. Enter telnet and the default IP address: telnet 10.10.10.1

NOTE : You can also enter the static IP address that has been reserved for the

Informer-IP in the following format: telnet <ip address> <port> (omit the port if you are using the default port)

The device responds with the following: login:

3. Enter the username : config (config is the default user)

The device responds with: password:

4. Enter the password:

Informer-IP (Informer-IP is the default password)

The device responds with #> indicating the Telnet session is active.

Configuring the Parent Server, Site ID and Location

Enter the Parent Server address, port number, Site ID and physical location as follows:

#> set system description=10.50.50.5:16887 contact=005 location=Lobby

Informer-IP 21


Where:

10.50.50.5 = Parent Server Address (system description)

16887 = Port number

005 = Site ID (contact)

Lobby = location

Changing Config User Password

Change the default password for security. You can restore the default password and original configuration by executing a Factory Default function.

The Telnet command to change the password is as follows:

#> newpass name=config (User receives prompts to change password)

Configuring the IP Address

Configure the Informer-IP to use the static IP that has been reserved for it as shown in the following example:

#> set network ip=10.50.50.12 gateway=10.50.50.1 submask=255.255.255.0 dhcp=off static=on

The changes take effect immediately and the device attempts to reconnect to the network.

Once the IP address is changed, you can place the Informer-IP on the live network that it will be used on. If the domain changes, you have to place the configuration PC in the same IP address range as the Informer-IP and restart the Telnet session to communicate with it again.

End Telnet Session

To end the Telnet session, enter the quit command ore reboot the device:

#> quit (Quits the telnet session)

#> boot action=reset (Reboots the device)

22 Informer-IP


Configuring with the Web Browser

Login

To configure using the web browser, do the following:

1. Enter the default 10.10.10.1 IP address or the pre-configured static address for the

Informer-IP into your web browser to view the web page of the device.

The Login window appears.

2. Enter the Username: config (or pre-configured Username)

3. Enter the Password:

Informer-IP (or pre-configured Password)

NOTE : The password is case sensitive.

4. Click on the Login button.

The Home page appears.

Informer-IP 23


Assigning System Server and Unit ID

To assign the system server and unit ID do the following:

1. Select System from the Configuration menu on the left.

24

2. Enter the static IP address for the primary server the Informer-IP will connect to in the server Description field. The format is as follows: address:port

Do not change the port address unless required by your Network Administrator.

The port address must match the Server’s port address.

3. Enter the Informer-IP site number that will be used by the Federal Commander to identify the device in the Contact field.

4. Enter the Location for the device, for example: Lobby.

NOTE : Do not change the information in the Device ID field.

Informer-IP


5. Click on the Apply button.

Changing the User Password

Change the config user default password for security and store the new password and the network configuration settings in a secure location. You can restore the default password and original configuration by executing a Factory Default function.

To change the config user default password, do the following:

1. Select Users from the Configuration menu.

2. Select the username under User Name you want to change.

This example uses the username config.

Informer-IP 25


The User Configuration – config dialog box appears.

3. Enter the New Password and Confirm Password.


Changing the Static IP Address, Site ID, and Location Assignment

To change the Address, Subnet Mask, and Default Gateway of the Informer-IP, do the following:

1. Click on the Network menu from the Configuration menu.

26

2. Select the Use the following IP address: radio button.

3. Enter the static IP Address, Subnet Mask, and Default Gateway for the

Informer-IP


Informer-IP


You must Reboot the device for the IP address change to take effect.

Once the IP address is changed, configuration is only possible when the Informer-IP and the configuration computer are placed on the live network together. Reconfigure the configuration computer’s IP settings before returning to the live network. You now need to login to the web page with the new IP address after the address is changed.

Advanced Configuration

The Informer-IP is a very versatile network appliance that has many other advanced network configuration parameters that you can fine tuned to enhance the performance, security, and maintenance of the Informer-IP on your network.

Although users do not have to take advantage of these advanced features to begin using the Informer-IP on their network, help screens are available on each of the web pages to assist users to navigate the advanced settings.

To view Advanced Network Settings, do the following:

1. Select Network under Configuration.

2. Select Advanced Network Settings.

The following dialog appears.

Informer-IP 27


Backup and Restore Configuration

Once all configuration settings are complete, you can backup and restore configuration settings using the Backup/Restore menu selection.

To backup configuration settings, do the following:

1. Select Backup/Restore under the Administration menu.

2. Click on the Backup button.

3. The system prompts you for where to save the backup file.

28 Informer-IP


Configuring Using the Informer-IP Setup Wizard (Model

Informer-IP-SW)

The Informer-IP Setup Wizard is a standalone Windows XP or later software application that is used to configure the basic network settings of the Informer-IP over the device’s RS232 port. Use a 9-pin serial to 6-pin modular adaptor cable to connect the PC to the Informer-IP. Advanced network configuration settings require the Telnet or Web page interface. The Informer-IP Setup Wizard dialog boxes contain all the basic configuration settings for wired and WiFi units.

Wired Type

To configure using the Informer-IP Setup Wizard, do the following:

1. Install the Setup Wizard.

2. Run the Informer-IP, select from the Windows Start menu:

Start



All Programs



Federal Signal Corporation



Informer-IP Setup

Wizard

The Informer-IP Setup Wizard dialog box appears.

Informer-IP 29


3. Select Unit Type



Wired

30

The first screen contains all the basic configuration settings for wired units

4. Select the Use the following IP address: option.

5. Enter the IP Address, Subnet Mask, and Default Gateway or select the Obtain an

IP address automatically using DHCP option.

Informer-IP


6. Enter the static IP address of the SmartMsg Server, the SmartMsg TCP Port

(default is 16887) the unique Unit Number for the Informer-IP, and the location of the Informer-IP.

7. Select File



Save to save the configuration settings.

8. Select File



Upload to Informer-IP to upload information to the Informer-IP.

You can also open configuration file settings previously saved from the File menu. The file is stored in an XML format. Store the file in a secure location, because the file contains security information.

Informer-IP 31


WiFi Type

You must configure another set of parameters with the WiFi unit type.

To configure using the WiFi settings, do the following:

1. Select Unit Type



WiFi

2. Select WiFi Settings from the menu bar.

32 Informer-IP

The WiFi Settings dialog box appears.


3. Select your options using the following table.

Table 14 WiFi Settings Dialog Box Options

Fields

WiFi LAN Settings

Network Name

Connect to any available WiFi network

Connect to access point (infrastructure)

Connect to peer-to-peer (ad-hoc) networks only

Country

Channel

Transmit power

Enable Short Preample

Data Encryption

Use any available encryption method

Use the following selected method(s)

Open System (no encryption)

WEP

TKIP

CCMP

Informer-IP

Description

Enter your network name or SSID.

Select this option to connect to any available

WiFi network.

Select this option to connect to access point

(infrastructure).

Select this option to connect to peer-to-peer

(ad-hoc) networks only.

Select your county from the drop-down menu.

Select your channel from the drop-down menu.

Select your transmit power: 16, 14, 12, 10, 8, 6 dBm from the drop-down menu.

If checked, enables a short preamble or introduction.

Select this option to use any available encryption method.

Select this option to choose the following method(s).

If checked, you have no encryption.

If checked, uses WEP (Wired Equivalent

Privacy) encryption.

If checked, uses TKIP (Temporal Key Integrity

Protocol) encryption.

If checked, uses CCMP (CCM mode Protocol) encryption .

33


WPA PSK

Passphrase

Confirm

Network Authentication

Use any available authentication method

Use the following selected method(s)

Open System

Shared Key

WEP with 802.1x authentication

WPA with pre-shared key (WPA-PSK)

WPA with 802.1x authentication

Cisco LEAP

WEP Keys

Transmit Key

Username/Password (802.1x authentication)

Username

Password

Confirm

Available when you check WPA with pre-share key (WPA-PSK).

Enter in one or a few small words for a security setting.

Re-enter your passphrase.

Select this option to use any available encryption method.

Select this option to choose the following method(s).

If checked, you have no encryption.

If checked, uses shared key authentication.

Not recommended for large infrastructures.

If checked, uses WEP with 802.1x authentication.

If checked, uses WPA with pre-shared key

(WPA-PSK) authentication.

If checked, uses WPA with 802.1x authentication.

If checked, uses Cisco LEAP authentication.

Available when you check Shared Key.

There are four Transmit Keys. When the value of the WEP key matches the value of the receiving device, connection occurs.

Available when you check WEP with 802.1x authentication.

Enter your username.

Enter your password.

Re-enter your password.

4. Close the screen.

5. Select File



Save to save the configuration settings.

6. Select File



Upload to Informer-IP to upload information to the Informer-IP.

You can also open configuration file settings previously saved from the File menu. The file is stored in an XML format. Store the file in a secure location, because the file contains security information.

34 Informer-IP


Uploading Configuration Settings

To upload the configuration settings, do the following:

1. Insert the serial port adaptor board into the serial port of the computer.

Figure 3 Programming Adapter

2. Connect the modular cable to the Informer-IP’s serial port and connect the other end to the serial port connector labeled Serial on the adaptor board.

Figure 4 Programming Adapter

Figure 5 Back of Informer-IP

InformerIP’s Serial Port

SERIAL Port Connector

Informer-IP 35


3. Select File



Set Comm Port to select the computer’s serial communications port number that is used to connect to the Informer-IP.

The Select Comm Port dialog box appears.

36

4. Click on the OK button.

5. Select File



Upload to Informer-IP to upload to the configuration.

Informer-IP

The Warning dialog box appears.



The Password dialog box appears. The Informer-IP’s configuration is protected with a username and password

7. Enter a Username and Password with configuration rights before the configuration file is uploaded to the Informer-IP.

Enter the default username and password as follows:

Username: config (or pre-configured username)

Password: Informer-IP (or pre-configured password)

The configuration upload begins after the correct username and password are entered. A success message is displayed after the configuration has been uploaded successfully.

Informer-IP 37


Restoring Factory Defaults

To restore the factory default setting, do the following:

1. Select File



Set Factory Defaults to restore the factory default settings.

The Warning dialog box appears.


Restoring Configuration to Factory Defaults

If the configuration details are lost or changed incorrectly and it becomes necessary to restore the Informer-IP to factory default settings, perform a Power-On Factory

Default procedure.

To restore configuration to factory defaults, do the following:

1. Remove power from the Informer-IP.

2. Press and hold down the RESET button.

3. Apply power while holding down the RESET button until the Power and Test

LED begin to blink confirming that the default configuration has been loaded.

You need to re-enter all local configuration settings before placing the Informer-IP into service.

38 Informer-IP


Addressing the FOB

You can uniquely address the optional wireless FOB remote keypad to one of 1,024 unique addresses so that the FOB is only able to communicate with an Informer-IP containing a matching address. By default, all FOBs and Informer-IPs are set to the same address.

All FOB holders should be able to remotely control any Informer-IP they are near.

You can use the default setting and no address changes are required. If the implementation plan requires unique pairing of FOBs and Informer-IPs, the FOBs and Informer-IPs must be configured with matching addresses.

Assigning the FOB Address

To assign the FOB address, do the following:

1. You can access the address configuration by gently prying apart the two halves of the key FOB at the seam (you may use your fingernails).

2. Once the unit is open, the configuration traces is visible under the rear plastic cover as shown below. The traces are labeled 0-9.

3. A unique address is assigned by selectively cutting the traces with a small razor knife.

4. If the trace is intact, the address line is connected to ground, otherwise it is floating. The Informer-IP’s address must match exactly in order for the FOB to communicate with the Informer-IP.

Address Configuration Traces

Informer-IP 39


Configuring the InformerIP’s FOB Address

To configure the Informer-IP’s FOB address, do the following in Commander:

1. Click on the Intercom option from either the menu bar or the icon.

The Commander Intercom dialog box appears.

40

2. Select the Informer-IP.

3. Select Configuration



FOB Address

Informer-IP

The Configure FOB Address dialog box appears.


4. Configure the address by clicking on the corresponding check boxes according to the trace configuration on the key FOB.

You must configure each Informer-IP’s FOB address setting to match the FOB that is used with the Informer-IP. You must send these settings to the Informer-IP to take effect.

5. Click on the Save button.

6. Select File



Upload to Informer-IP from the Informer-IP Setup Wizard dialog

box to upload to the configuration. Refer to the “Uploading Configuration

Settings” on page 35 for detailed information.

Informer-IP 41

Operating Instructions

Operating Instructions

General Information

You must configure the Informer-IP correctly and test before placing into service.

Refer to the “Configuring the Informer-IP” section in this manual and the

Commander Software Reference Manual for configuration instructions.

The following sections describe the various features and functions of the Informer-IP.

Refer to the Commander Software Reference Manual for additional information about configuration, control and status monitoring of the Informer-IP.

LED Indicators

Table 15 LED Indicators

POWER The green Power LED turns on when power is connected and the device is connected to a Federal Signal enabled network server. The Power LED flashes on for 100 ms when the unit is disconnected from the server.

ALERT

TEST

The red Alert LED Flashes on and off at a ½ second interval when the Informer-IP receives an alert. The LED is reset when the RESET button is pressed or a reset command is sent from a control station.

The yellow Test LED turns on Steady when a Quiet Test function is executed. The

LED is reset when RESET button is pressed or a reset command is received from a

TALK control station. The LED flashes on and off at a 1/10 second rate indicating the unit has been reset to factory defaults and requires configuration. The unit does not attempt to connect to a parent server when this LED is flashing.

NOTE : Informers in Test Mode programmed as site 0, automatically perform a system reset every 5 minutes. This is normal behavior

The blue Talk LED flashes at a 1/10 second interval when a Live PA, Intercom Talk session, or Text-To-Speech message is in progress. The Talk LED turns on steady when the intercom monitor function is active. During an Intercom chat session, the local operator must listen while the blue LED is blinking and may talk when the LED is on steady. Audible turn-around beeps also indicate the transitions from Talk and

Listen modes. The Intercom chat session ends when the control point Ends the Call or Resets the device.

42 Informer-IP


Network LEDs

The Ethernet port has two diagnostic LEDs.

Yellow – Link Status

Off – no link has been detected.

On – a link has been detected

Green – Port Activity

Off – the channel is idle.

Blinking – data is transmitted or received.

Keypad

The Informer-IP includes a five-button membrane keypad with a tactile feel and four diagnostic LEDs.

Adjusting the Volume

The Informer-IP provides the ability to control the sound volume of tone and voice messages heard over the speaker.

To adjust the volume, press the VOLUME



(up arrow) button to increase the sound volume. Press the VOLUME



(down arrow) button to decrease the volume.

Informer-IP 43


A beep is heard indicating the current volume level each time the volume buttons are pressed. Holding down either arrow allows you to “scroll” to the highest or lowest volume levels.

The control points can over-ride the local volume controls with remote volume control commands. If no volume control commands are issued from the control points, the local volume level is heard. Control points should always issue

Emergency Alerts using a High Power command to ensure all users hear the alert.

The user can lower the volume while a tone or voice message is in progress.

Table 16 Informer-IP Buttons

ALERT The ALERT button sends Alert # 6 to the control points and changes the status icon to Red. You can also configure alerts as a Call Request to alert emergency operations personnel that an intercom chat session is being requested. You can configure each of the six alert inputs with application specific names.

A Call Request is a request for an Intercom Chat Session with the Emergency

Operations personnel at the control point(s). The Call Request pops up the

Commander Intercom window and turns on the red Call Request status icon next to the Unit ID and Unit Name of the Informer-IP that issued the request.

RESET

REPLAY

Push to reset the following:



Alert Signals



Alert, Test and Talk LEDs



Scrolling Message Display



Relay Outputs

The REPLAY button replays last voice message received if the Red Alert light is blinking. If the Alert light is not blinking, the event has ended or reset which removes the message from memory.

Receiving an Alert

When the Informer-IP receives an alert message or an alert tone, the red Alert LED begins to flash and audio is heard over the speaker. Also, the audio is sent out the

600-ohm audio output and the output relays close as programmed. An optional scrolling message display may be driven by the alert or the display may be driven separately without sounding the Informer-IP.

The alert messages and wave files are recorded and stored in memory until the alert is reset. Alert Tones are not recorded. You can play back the message by pressing the

REPLAY button anytime the red LED is blinking.

The Informer-IP automatically resets and returns to standby mode when the local

RESET button is pressed or the Control Point sends a reset command. The red Alert and yellow Test LED is also reset.

44 Informer-IP


If the Control Point cancels the alert or the alert message is complete, the alert stops, but the Alert LED continues to flash indicating that an alert was issued. Avoid the use the RESET button until the emergency has ended. During an emergency, pressing the

RESET button while the alert is sounding, stops the alert.

The user may acknowledge receipt of an alert if one of the remote alert inputs is configured as an acknowledgement. New activation commands over-ride all previous functions in progress.

Receiving a Test Message

The yellow Test LED lights steady when a Quiet Test message has been received.

This light remains on until you press the RESET button. The Alert LED does not light for the Quiet Test function that is programmed to light the Test LED.

Dual Relay and 600 ohm Audio Output

The Informer-IP has two independently programmable relay outputs and a 600-ohm output. The relay timing is configured and programmed into the Informer-IP from the

Federal Commander user interface.

Relay Outputs

The Informer-IP comes with a pair of relay outputs capable of controlling external devices. The outputs are located at pins 3 - 8 of the removable output connector.

Refer to the “Rear View Input/Output Definitions” section on page 7 for parts

locations.

Do not exceed the voltage and current ratings listed in the specifications section of this manual. When using this feature, the relay outputs turn on when the following occurs:



Until the programmed default timeout occurs



RESET button is pressed



CANCEL or RESET command is received

You can individually configure the relay outputs to open, close, and cycle based on a pre-programmed sequence. Refer to the Commander Software Reference Manual for additional information.

NOTE : The relay outputs close for 5-10 ms during initial power-up.

Informer-IP 45


600 Ohm Audio Output

The 600-ohm audio output is useful for tying the Informer-IP into existing public address (PA) systems or other externally amplified speaker systems. An adjustable balanced audio output is available at pins 1 & 2 of the output connector. The output level is adjustable via a potentiometer located near the output connector on the inside

of the unit. Refer to the “Rear View Input/Output Definitions” section on page 7 for

parts locations. Use of Selectone speakers with E-300CK can extend the range of an

Informer-IP speaker.

Generating Alerts

The Informer-IP can generate up to six different Alerts to alert Emergency Operations

Center (EOC) personnel at the Federal Commander control point. The Commander provides the EOC with visual and audible indicators for the Alert.

You can generate alerts in three ways:

1. The four button wireless Key FOB option (FOB #1, 2, 3, and 4)

2. The Rear Input – (terminal block on the inside of the unit)

3. The ALERT Button on the Informer-IP keypad (ALERT)

46 Informer-IP


Configuring Alerts

You can configure the Alerts to indicate specific user predefined events, such as:

Medical Alert, Local Disturbance Alert, Weapon Alert, Weather Alert, Fire Alert, or you can use the inputs to request an Intercom Chat session or act as an acknowledgement of an Alert or Test.

Table 17 Example Alert Configuration

Alert Input

FOB #1

FOB #2

FOB #3

FOB #4

Function

Medical Alert

Local Disturbance Alert

Weapon Alert

Intercom Request

Rear Input Alert Acknowledgment

Alert Button Intercom Request

You can also configure alerts to automatically send email and SmartMsg alerts.

You can configure the alert names within the control system software. You can name and configure each input to play an audible alarm wavefile. These settings pertain to all Informer-IPs in the system.

To configure the alert names, do the following from Commander:

1. Click on the Intercom option from either the menu bar or the icon.


2. Select the Informer-IP.




Input Options

Informer-IP 47


The Informer-IP Input Options dialog box appears.

4. Enter you alert names and choose your Audible Alarm by using the Browse button.

5. Choose your SmartMsg Template to assign to the Informer-IP inputs.

The Copy to All Sites button copies the configuration settings from the selected site to all Informer sites.

6. Click on the Save button to save your configurations.

48 Informer-IP

Operating through Commander

Operating through Commander

Setting up the Informer-IP in Commander

For Commander to recognize a RTU as an Informer-IP unit, the RTU needs to be pre-configured.

To pre-configure the RTU in Commander, do the following:

1. Click on the RTU option from the menu bar or icon.

The RTU dialog box appears.

2. Select the unit to be configured as an Informer-IP.

3. Click the Configure option from the menu bar.

The Configure RTU General Parameters dialog box appears.

Informer-IP 49


4. Click on the RTU Configuration option from the menu bar.

5. Select Informer-IP from the Unit Type drop-down list box on the left side of the

RTU Configuration dialog box.

50

6. Click on the Save button.

7. Click on the Intercom option from the menu bar in Commander.

Informer-IP

RTU 1 is now recognized as an Informer-IP.


Using Intercom

You use the Intercom function to provide bi-directional voice communications between the Informer-IP and the EOC control point. The EOC can talk to one or many units at the same time, but you can only listen to or record to one device at a time. The Federal Commander GUI runs the Intercom session. Use of a headset with earphones and microphone is recommended to reduce background noise for EOC operators.

Informer-IPs may initiate Intercom Call Requests. A Call Request launches the

Intercom window in the GUI, if not already open. The EOC can view all devices that are requesting a call. Requests are indicated by a red bell Icon on the Intercom screen at the EOC. EOC operators select which Informer-IP they want to start an Intercom

Session/Call with by highlighting the device on the Intercom screen.

NOTE : Make sure the Informer-IP is not near the microphone at the control point or an audio feedback loop is created.

Informer-IP 51


To use the Intercom in Commander, do the following:

1. Click on the Intercom option or icon from the menu bar at the top.


2. Select an Informer within the All Informers window to begin a call, configure, or view the current status of the device.

Selecting an Informer-IP Device

To configure, begin a call, or view the current status of the device, do the following from Commander:

52

1. Select an Informer-IP within the All Informers list box. Select the device by clicking on it or by clicking the Select All button. If the row is double clicked, the

Status Detail screen for the device appears.

Informer-IP


2. You can sort the devices with the list box by clicking the buttons at the top of each column to sort by RTU#, Status, or Name.

The following table describes the Commander Intercom dialog box Options.

Table 18 Commander Intercom Dialog Box Options

Intercom Status window

Intercom Log window

Command Log display

TALK Button

LISTEN Button

END CALL

Button

Displays the current operating state of the Intercom. There are three possible states: Standby, Talking and Listening.

Displays all Intercom communication activity including which device is being communicated with. The user can scroll through the entries.

Appears automatically on the bottom center of the screen when another control point sends an activation command or starts an intercom chat session. This popup is intended to notify other operators so that they do not interfere with each other. The popup includes the time, date, control point

ID, and function executed.

Initiates an Intercom Chat session and allows the EOC operator to send live voice announcements using a PC microphone. You must select one or more Informer-IPs to talk to by clicking on the row in the list box containing the desired Informer-IP. The Talk button changes to a Listen button that you can press to allow the EOC operator to listen to the local microphone in the

Informer-IP. Since you can only listen to one Informer-IP at a time, listening is not possible when multiple Informer-IPs are selected. The dual purpose button allows the operator to switch between talking and listening by clicking the mouse.

The Talk session remains active until you select the LISTEN or END CALL button.

Initiates an Intercom chat session and allows the EOC operator to listen to the local microphone inside the Informer-IP that has been selected to listen to. You can only listen to one Informer-IP at a time. The Listen session remains active until you select the TALK or END CALL button.

Terminates an Intercom session and stops the recording process.

Select All Button

Clear All Button

Reset Requests

Button

Stop Audible Alert

Button

Allows all devices to be selected at once for an Intercom Talk

Clears all device selections at once.

Resets all current Call Requests indicated by the bell icon. The bell icon changes to the Alert icon until the device is Reset with a Master Reset from the control point. You can re-initiate a Call Requests as soon as they are

Reset.

Stops playing an active Alert wavefile. This is useful if an operator has acknowledged the alert and wants to silence the audio.

Informer-IP 53


Playback Audio

Button

RECORD Check box

Allows the control point operator to view all recorded calls and select any recorded call for playback.

When the EOC is talking, the Informer-IP can listen, but not talk. The

InformerIP’s blue LED lights steady when the EOC is talking. When the

EOC is listening to the Informer-IP, the InformerIP’s blue LED flashes on and off to indicate that the EOC is listening to the Informer-IP. The EOC is in control of which Informer-IP is included in the call and when the

Informer-IP can talk or listen.

If checked, the Intercom Talk and Listen Chat session is recorded until the

Intercom session is ended by clicking on the End Call button. The

Informer-IP individual configuration settings determine if and when the

Intercom Chat session can be recorded. Recordings are stored in a wavefile in the AudioCapture subdirectory within the Commander program directory.

Listen/Record Configuration Options

You can configure each Informer-IP with unique settings for listen and recording options. The Informer-IP individual configuration settings determine if and when the

Intercom Chat session is recorded

To configure an Informer-IP with unique settings for listening and recording in

Commander, do the following:

1. Click on the RECORD button.

If the record check box is checked, the Intercom Talk and Listen Chat session is recorded until the Intercom session is ended by clicking on the End Call button.

2. Select the Informer-IP you want to configure from the Commander Intercom dialog box.




Listen/Record Options

54 Informer-IP


The Informer-IP Listen/Record Options dialog box appears.

4. Select one of the options.

5. Click on the Save button.

Recordings are stored in a wavefile in the AudioCapture subdirectory within the

Commander program directory.

Figure 6 The Talk Button Changes to a Listen Button

Informer-IP 55


Text-to-Speech Option

The text to speech option allows you to either enter in your message or select a pre-configured text-to-speech message.

To create a text-to-speech message in Commander, do the following:

1. Select Activate



PA (VOIP).

The PA (VOIP) dialog box appears.

56 Informer-IP


2. Enter your text to speech message in the PA Text to Speech text box on the left side of the window.

3. Alternately, select the pre-configured text-to-speech messages from the Select

Message drop-down list box under the PA Text to Speech text box.

4. Click on the Activate TTS button to play the message.

The Select Sites to Activate dialog box appears.

Informer-IP 57

Testing and Training

5. Select a site to send from the Individual drop-down list box.

6. Click the Add

 button.

The site populates into the Destination RTU text box in the right side of the window.

7. Click on the Send button to activate the text to speech.

Testing and Training

After the installation is complete, do the following:



Test the Informer-IP and all accessories from the control point(s) to ensure it is operating properly.



Ensure all users are properly trained to use the system before putting the

Informer-IP into service.

58 Informer-IP

Testing and Training



Verify all tone, voice, and text messages contain the correct content per the emergency operating plan. Alerts should exceed the ambient sound levels by at least 10 dB to ensure they can be heard.



Conduct testing on a regular basis per facility safety plans to ensure the equipment remains in working order and operators remain familiar with the use of the equipment.

Replacing the KEY FOB Battery

Use ESD protection when replacing the key FOB battery to avoid damaging electronic components.

The optional FOB contains a standard CR2032 lithium button cell that has a typical life of one-to-two years.

To replace the battery, do the following:

1. Gently pry apart the two halves of the key FOB at the seam (you may use your fingernails).

2. Remove the battery by sliding it out from beneath the retainer. There may be the risk of explosion if the battery is replaced by the wrong type.

3. Replace it with the same type of battery while observing the polarity shown.

Informer-IP

Lithium Battery

Negative side faces PCB

59

Replacement Parts

Replacement Parts

The Informer uses one of these two types of connectors: one with slots or one without slots. Match the 8-pin connector of your Informer to the picture below and order the corresponding part number.

Table 19 Replacement Part Numbers

Picture Part Number

13900406A-08

140372A-08

Getting Service

There are no user serviceable parts inside the Informer-IP.

If you are experiencing any difficulties, contact Federal Signal Customer Care at:

800-548-7229 or 708-534-3400 extension 5822 or Technical Support at:

800-524-3021 or 708-534-3400 extension 7329 or through email at: [email protected]. For instruction manuals and information on related products, visit: http://www.alertnotification.net/

60 Informer-IP

Index

Index

A

Addressing the FOB........................................................... 39

Adjusting the Volume ....................................................... 43

Advanced Configuration ................................................... 27

ALERT Button ................................................................ 9, 44

Alert Configuration ........................................................... 47

Alert Contact Input ........................................................... 15

ALERT LED ..................................................................... 9, 42

Alerts

Generating ................................................................... 46

Receiving ...................................................................... 44

Assigning System Server and Unit ID ................................ 24

Assigning the FOB Address ............................................... 39

Audible Indications

Specifications ................................................................. 8

Audio/Relay Output .................................................... 10, 14

B

Backup Configuration Settings .......................................... 28

C

Changing

Config User Password .................................................. 22

Location Assignment .................................................... 26

Site ID ........................................................................... 26

Static IP Address........................................................... 26

User Password ............................................................. 25

Clear All Button ................................................................. 53

Command Log display ....................................................... 53

Commander

Operating ..................................................................... 49

Setting up the Informer-IP ........................................... 49

Configuration Options

Listen/Record ............................................................... 54

Configuration Settings

Upload.......................................................................... 35

Configuring

Alerts ............................................................................ 47 the Command Line Interface ....................................... 21 the Informer-IP ............................................................ 17 the Informer-IP’s FOB Address ..................................... 40 the IP Address .............................................................. 22 the Parent Server, Site ID and Location ....................... 21

Informer-IP

Using the Informer-IP Setup Wizard ............................ 29 with the Web Browser ................................................. 23

Connectors and Jacks ....................................................... 11

Controls

Specifications................................................................. 9

Customer Care .................................................................. 60

D

Desk Mounting ................................................................. 14

Dialog boxes

Backup/Restore ........................................................... 28

Commander Intercom ................................................. 40

FOB Address ................................................................ 41

Home page .................................................................. 23

Informer-IP Input Options ........................................... 48

Informer-IP Listen/Record Options ............................. 55

Informer-IP Setup Wizard ............................................ 29

Login window .............................................................. 23

Network Configuration ................................................ 26

PA (VOIP) ..................................................................... 56

Select Comm Port ........................................................ 36

System Configuration .................................................. 24

Users Configuration ..................................................... 25

WiFi Settings ................................................................ 33

Dual Relay and 600 ohm Audio Output ............................ 45

E

Electrical

Specifications................................................................. 8

Electrical Code Compliance .............................................. 10

Electromagnetic Interference .......................................... 10

END CALL Button .............................................................. 53

Environmental and Physical ............................................. 11

Ethernet Port .................................................................... 16

F

Factory Defaults

Restore ........................................................................ 38

Restoring Configuration .............................................. 38

FCC Part 15 Class B ........................................................... 10

FOB Addressing ................................................................ 39

61

Index

Getting Service .................................................................. 60

I

Informer-IP

Features ......................................................................... 4

Introduction ................................................................... 4

Informer-IP Device

Selecting ....................................................................... 52

Informer-IP Main Components ........................................... 6

Informer-IP Network Configuration Form......................... 19

Informer-IP’s FOB Address

Configuring ................................................................... 40

Input/Output Connections ................................................ 14

Installation

Determine a Suitable Location ..................................... 12

Instructions .................................................................. 12

Wall Mounting ............................................................. 13

Intercom

Log window .................................................................. 53

Status window ............................................................. 53

Introduction to the Informer-IP .......................................... 4

IP Address

Changing ...................................................................... 26

Configuration ............................................................... 22

K

KEY FOB Battery Replacement .......................................... 59

Keypad .............................................................................. 43

L

LED Indicators ................................................................... 42

LISTEN Button ................................................................... 53

Listen/Recording Configuration Options .......................... 54

Location Assignment

Changing ...................................................................... 26

N

Network LEDs .................................................................... 43

O

Operating Instructions ...................................................... 42

Operating through Commander ....................................... 49

62 Informer-IP

P

Parent Server, Site ID and Location Configuration ........... 21

Playback Audio Button ..................................................... 54

POWER LED .................................................................. 9, 42

R

Rear View ........................................................................... 7

Receiving a Test Message ............................................................ 45 an Alert ........................................................................ 44

Recommended ID Label ................................................... 20

Recommended Network Device Record........................... 20

RECORD Check box ........................................................... 54

Relay Outputs ................................................................... 45

Replacement Parts ........................................................... 60

Replacing the KEY FOB Battery ......................................... 59

REPLAY Button.............................................................. 9, 44

RESET Button ................................................................ 9, 44

Reset Requests Button ..................................................... 53

Restoring

Configuration Settings ................................................. 28

Factory Defaults .......................................................... 38

Restoring Configuration to Factory Defaults .................... 38

RS232 Port ........................................................................ 16

S

Safety Message .................................................................. 1

Select All Button ............................................................... 53

Selecting an Informer-IP Device ....................................... 52

Serial and Ethernet Port

Specifications................................................................. 8

Setting up the Informer-IP in Commander ....................... 49

Site ID

Changing ...................................................................... 26

Specifications ..................................................................... 8

Audible Indications ........................................................ 8

Controls ......................................................................... 9

Electrical ........................................................................ 8

Serial and Ethernet Ports ............................................... 8

Visual Indications ........................................................... 9

Wireless Key FOB Alert Buttons .................................... 8

System Server and Unit ID

Assigning...................................................................... 24

T

TALK Button ...................................................................... 53

TALK LED ....................................................................... 9, 42

Technical Support ............................................................. 60

TEST LED ....................................................................... 9, 42

Test Message

Receiving ...................................................................... 45

Testing and Training.......................................................... 58

Text-to-Speech Option ...................................................... 56

U

Uploading Configuration Settings ..................................... 35

User Password

Changing ...................................................................... 25

Index

V

Visual Indications

Specifications................................................................. 9

Volume Adjustment ......................................................... 43

W

Wall Mounting.................................................................. 13

Warranty, Limited .............................................................. 2

Wireless Key FOB Alert Buttons

Specifications................................................................. 8

Informer-IP 63

IS_Informer-IP Desk Mount Manual

Informer-IP

™

Installation and

Operation Manual

Contents

Tables

Figures

Safety Message

Read and Understand

Installation Considerations

Ethernet Wiring

Notices

Servicing

General Description

Introduction to the Informer-IP

Features

Optional Features

Informer-IP Main Components

Rear View Input/Output Definitions

Specifications

Audio/Relay Output

Electromagnetic Interference

FCC Part 15 Class B

Electrical Code Compliance

Connectors and Jacks

Environmental and Physical

Installation Instructions

Determine a Suitable Location

Wall Mounting

Desk Mounting

Audio/Relay Output – Input/Output Connections

Alert Contact Input

RS232 Port

Ethernet Port

Configuring the Informer-IP

Overview

Informer-IP Network Configuration Form for the Wired Units

Recommended ID Label

Recommended Network Device Record

Configuring with the Command Line Interface

Configuring with the Web Browser

Configuring Using the Informer-IP Setup Wizard (Model

Informer-IP-SW)

Restoring Factory Defaults

Restoring Configuration to Factory Defaults

Addressing the FOB

Operating Instructions

General Information

LED Indicators

Keypad

Receiving an Alert

Receiving a Test Message

Dual Relay and 600 ohm Audio Output

Generating Alerts

Operating through Commander

Setting up the Informer-IP in Commander

Using Intercom

Listen/Record Configuration Options

Text-to-Speech Option

Testing and Training

Replacing the KEY FOB Battery

Replacement Parts

Getting Service

Index

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