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Vax Ltd., Kingswood Road, Hampton Lovett, Droitwich, Worcestershire, WR9 OQH, UK email: [email protected] - website: vax.co.uk
Version 1.7
User Guide
Vax Careline: (UK) 0844 412 8455
(ROI) 1-800 928 308
Duet Master
2 in 1 stick steam and handheld cleaner
Get cleaning...
What’s your Vax model number?
(Located on the flap of the packaging)
e.g. S 7
What’s your serial number?
(Located on the base of the machine)
– – – –
Note these down in case you need them in future. Please keep instructions for further use.
–
vax.co.uk
S7 series
Machine Overview
1 Handle
2 Upper cord clip
3 Power cord
4 Lower cord clip
5 Clean water tank
6 LED indicator a) Water heating/power on
(blue LED) b) Steam ready
(blue LED) + (green LED)
7 Floor head
8 Steam release trigger
Unit
2
4
3
1
5
6
8
7
9 Velcro microfibre cleaning pads x 2
(dependant on model)
10 Carpet glider
11 Cooling base
12 Window squeegee/Upholstery tool
13 Hose
14 Concentration nozzle
15 Accessories storage bag
16 Window cloth
17 Grout brush
18 Scraper tool
19 Detailer tool
20 Small plastic brush
21 Large plastic brush
22 Metal brush
23 Shoulder strap
24 Accessories connector
Accessories
9 10
13 14
11
15
12
16
17 18 19 20 21 22 23 24
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Vax Careline: (UK) 0844 412 8455
(ROI) 1-800 928 308
General Safety Information
This steam mop is intended for household use only and NOT for commercial or industrial use.
IMPORTANT: Please refer to floor manufacturer’s care recommendations before use and test the steam mop on a discrete area of flooring to begin with.
When using the steam mop, basic safety precautions should always be observed, including the following:
WARNING: The stick steam mop head gets very hot during operation.
WARNING: Danger of scalding
1. Do not leave the steam mop unattended when plugged in.
Unplug the product from the socket when not in use.
2. Only use the steam mop indoors. Keep the steam mop away from rain and moisture.
3. Turn off the on/off switch on the steam mop controls before disconnecting or connecting from the mains supply.
4. Always unplug the steam mop and allow it to cool before connecting or disconnecting the hose or accessories.
5. Children should be supervised to ensure that they do not play with the appliance.
6. This appliance is not intended for use by children under eight years of age and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance in a safe way and understands the hazards involved.
7. Cleaning and maintenance shall not be made by children without supervision.
8. The appliance should only be used as described in the quick start guide or in the full online user guide.
9. Only Vax recommended attachments should be used with this appliance.
10. Do not use this steam mop if it has been dropped, damaged, left outdoors or dropped into water. Do not use this steam mop with a damaged cord or plug. If the supply cord is damaged return the steam mop to a Vax authorised Service Agent or a suitably qualified person for examination, repair or adjustment.
11. Do not pull or carry this appliance by the cord. Do not use the cord as a handle, close a door on the cord or pull the cord around sharp edges or corners. Do not run the steam mop over the cord.
Keep the cord away from heated surfaces.
12. Do not unplug the product by pulling on the cord.
13. Do not handle the plug or the steam mop with wet hands.
14. Do not use without the tank cap in place. Ensure that the water tank cap has been screwed down fully before use.
15. Do not touch any hot areas on the steam mop. It is normal for the steam mop to heat up during operation.
16. Accessories will become hot during use – allow them to cool down before handling.
17. Do not use the steam mop to treat any items of clothing that are still being worn on the body.
18. The force and heat of the steam may have an adverse effect on some materials. Always check whether a surface is suitable for treatment with the steam by carrying out a test before hand on a concealed area.
19. The steam mop must be kept level during operation.
20.Never immerse the steam mop in water or in other liquids.
21. Do not operate the steam mop without water in the tank.
Always top up with water in good time.
22. Always remove the mains plug from the socket and allow the steam mop to cool down completely before topping up with water.
23. Never aim the steam mop at people, animals or plants (there is a risk of scalding). Never touch the steam jet from a short distance with your hands. Do not aim the steam mop at electrical items or wires.
24. Keep hair, loose clothing, fingers and all parts of the body away from openings.
25. Never fill the water tank with anything other than water. Never put additives (such as perfume, stain remover or products containing alcohol) in the water as they may damage the steam cleaner or make it dangerous to use.
26. Only carry the steam mop by the carry handle.
27. Store the steam mop in a cool, dry area.
28. Do not use an extension cord with this product.
29. Using improper voltage may result in damage to the steam cleaner and possible injury to the user. The correct voltage is listed on the rating label.
30. Do not use your steam mop if it is damaged or faulty. Please make sure that the product is unplugged from the mains and call the Vax Careline on 0844 412 8455.
31. Do not use the unit on leather, wax polished furniture or floors, synthetic fabrics, velvet or other delicate steam or water sensitive materials.
32. Do not use on acrylic surfaces.
33. In wet rooms, e.g. bathrooms, connect the appliance to sockets with an RCD adaptor connected in series.
34. The device should not be used to clean electrical appliances such as ovens, microwaves, televisions and electrical heating systems etc.
35. Be very careful when cleaning tiled walls with sockets.
36. Keep the unit on the floor.
37. Empty the water tank when the steam mop is not in use.
38. Do not overfill the tank. Do not exceed the maximum prescribed filling level. Please use the measuring jug and funnel included.
39. Always show these instructions to a third party if you are passing the steam mop on to them.
40. Please ensure all parts are correctly fitted before using the product.
41. Do not attempt to remove blockages with sharp objects as they may cause damage.
42. Do not use without the hard water filter in place.
43. Take extra care when cleaning on the stairs.
44. Keep cleaning area well lit.
45. Please refer to the manufacturers care recommendations before use and test the steam mop on a discrete area of flooring to begin with.
WARNING: Always switch off and unplug the steam mop from the electrical outlet before assembling, opening or empting the water tank, or before connecting/disconnecting the attachments.
IMPORTANT: The liquid or steam must not be directed towards equipment containing electrical components, such as the interior of ovens.
IMPORTANT: The steam mop is equipped with a thermostat and a thermal cut-out. If for any reason the unit should overheat, the thermostat will automatically turn the unit off. Should this occur, unplug the steam mop from the electrical outlet and turn off the switch. Let the unit cool, remove and empty the water tank. To re-start the machine, plug it into an electrical outlet and switch it back on.
PLEASE KEEP INSTRUCTIONS FOR FURTHER USE.
vax.co.uk
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Operation
Assembling your stick steam mop
WARNING: To reduce the risk of personal injury, unplug the steam mop when assembling.
Insert handle into main body. Line up the metal locking pin with the hole and click into place.
Fit the body of the unit into the steam mop floor head. Line up the white plastic locking pin with the hole and click into place.
Attach the velcro microfibre cleaning pad to steam mop floor head. The blue face of the cleaning pad should be in contact with the floor.
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Vax Careline: (UK) 0844 412 8455
(ROI) 1-800 928 308
Operation
Before you begin cleaning
IMPORTANT: Do not use hot or boiling water to fill clean water tank. Do not overfill the water tank.
NOTE: Always ensure there is water in the clean water tank.
Remove clean water tank by pressing the quick release button.
Remove the water cap and pour in 400ml of clean water. Replace the water cap.
Replace the clean water tank, clicking in place making sure the hard water filter is place.
a b a
Blue LED will illuminate when the unit is switched on at the plug, the power button is pressed and the water is heating.
b
Blue LED + Green LED will illuminate within 1 minute indicating that the steam mop is ready to use. The Green LED will go off when unit water is re-heating.
Attaching the cleaning pad
WARNING: To reduce the risk of personal injury, unplug the steam mop when assembling the accessories.
IMPORTANT: Never use the stick steam mop without the microfibre cleaning pad correctly attached to the floor head.
Velcro microfibre cleaning pad
(dependant on model)
Hold corner of pad down with foot and peel unit away vax.co.uk
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Operation
Steam cleaning hard floors
IMPORTANT: Please refer to floor manufacturer’s care recommendations before use and test the steam mop on a discrete area of flooring to begin with.
WARNING: Never leave the stick steam mop in one spot on any surface for an extended period of time with a damp or wet microfibre cleaning pad attached as this may damage the floor surface. Your stick steam mop should only be used on tiles, lino, sealed wood flooring including sealed laminate.
WARNING: Do not operate/use stick steam mop without water in clean water tank.
WARNING: Please refer to the manufacturers care recommendations before use and test the steam mop on a discrete area of flooring to begin with.
IMPORTANT: To reduce the risk of personal injury, unplug the steam mop when assembling the accessories.
Plug into mains, press on button on the main body.
A blue light shows unit is on and heating.
Wait until green light appears (within 1 minute).
To recline the unit place foot on floor head and tilt handle.
To produce steam squeeze the trigger in short bursts.
To prevent overly wetting floors, do not hold down continuously.
Move the steam mop slowly backwards and forwards across the floor paying particular attention to high traffic areas.
IMPORTANT: For 1 x 400ml water tank = 12 minutes steaming time (approx).
Refreshing carpets
IMPORTANT: When using on carpets, always ensure the microfibre cleaning pad is properly attached to the floor head.
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Place unit into carpet glider.
To recline the unit place foot on floor head and tilt handle.
To produce steam squeeze the trigger in short bursts.
To prevent overly wetting carpet, do not hold down continuously.
Move the steam mop slowly backwards and forwards across the floor paying particular attention to high traffic areas.
Vax Careline: (UK) 0844 412 8455
(ROI) 1-800 928 308
Operation
Using the handheld steam mop
WARNING: To reduce the risk of personal injury, unplug the steam mop when assembling the accessories.
WARNING: Always ensure there is water in the clean water tank.
Remove handle from main body by pushing metal locking pin and pulling away handle.
Remove steam mop floor head from main body by pushing white plastic locking pin and pulling away.
Plug in unit, press on button. The
BLUE LED will illuminate when the unit is switched on at the plug, the power button is pressed and the water is heating.
The GREEN LED will illuminate within 1 minute indicating that the steam mop is ready to use.
When using handheld steam mop attach the accessory connector 1 and then attach the desired accessory 2.
To produced steam push the button on top of the main body in short bursts.
vax.co.uk
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Maintenance
(Keep your Vax as good as new)
Empty the water tank
IMPORTANT: Allow the unit to fully cool down before performing any maintenance or troubleshooting checks.
Remove the clean water tank by pressing the quick release button.
Remove the water cap.
Empty any excess water over the sink, replace water cap and return to the unit.
Removing the cleaning pad
IMPORTANT: Allow the unit to fully cool down before performing any maintenance or troubleshooting checks.
Velcro microfibre cleaning pad
(dependant on model)
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Hold corner of pad down with foot and peel unit away.
Cleaning the microfibre cleaning pad
IMPORTANT: Never use bleach or fabric softener when washing the microfibre cleaning pad.
1
Machine washable at warm temperature (max 40 o c). Always use a mild detergent.
2
Allow to fully dry before use.
Vax Careline: (UK) 0844 412 8455
(ROI) 1-800 928 308
Maintenance
(Keep your Vax as good as new)
Replacing the hard water filter
IMPORTANT: The condition of the filter affects the performance of your machine.
Check and change filter (depending on level of use). Do not operate unit without hard water filter in place.
Your machine is fitted with a hard water filter. If you live in an area of hard water the filter will discolour/darken over time (2). Depending on water hardness and/or frequency of use the filter should be changed every 12 months, or once the filter has completely darkened.
Hard water filter in unit.
Clearing blockages
Hard water filter removed.
IMPORTANT: Turn unit off. Allow unit to fully cool down before performing maintenance or troubleshooting checks.
There is a small opening at the bottom of the trim that goes around the outside of the back of the unit.
This opening is a steam exhaust vent should the primary path become blocked. If steam starts to escape from this vent you should:
Steam exhaust vent.
Remove microfibre pad and inspect unit base for blockages. If a blockage can be seen use a small thin object such as a paper-clip to try to free blockage.
If steam path is still blocked, remove steam mop floor head from main body by pushing white plastic locking pin and pulling away.
After floor head is removed, using a thin object such as a paper-clip (in the area shown), attempt to remove the blockage.
vax.co.uk
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FAQs
WARNING: To reduce the risk of personal injury, unplug the stick steam mop before performing maintenance or trouble shooting checks.
Is there an accessory missing?
• Check the Parts Overview page in the guide to make sure the part is definitely included in your unit.
• If the part is missing we’re here to help. Simply call us on:
0844 412 8455
The steam mop cleaner has no power?
• Unit may not be plugged into the electrical outlet correctly, ensure the plug is pushed in securely.
• The electrical outlet may not be working properly, check the fuse or breaker, or consult an electrician.
• The power cord may be damaged, if it is it must be replaced by the manufacturer or Vax authorised agent in order to avoid invalidating the guarantee.
• When in use if the green light goes off the unit may be re-heating. The light should only take 1 minute before this comes on again.
What do I do if an accessory/the unit has become damaged or broken?
• Visit vax.co.uk for parts and spares.
• Please call our Careline to purchase new spares or order a replacement.
Why is the steam mop not producing steam?
• There may be no water in the tank; please refer to the operation section.
• The water tank may not be fitted correctly; please refer to the operation section.
• Hard water filter may be clogged and may need to be replaced. See maintenance section.
• Steam path may be blocked, refer to cleaning blockages section.
Why won’t the microfibre cleaning pad pick up dirt?
• The cleaning pad may already be saturated with dirt and needs washing, please refer to the maintenance section.
we’re here if you need us
Instead of taking me back to the shop, simply visit:
vax.co.uk/support vaxireland.ie
or call:
(UK) 0844 412 8455
(ROI) 1-800 928 308
This does not affect your statutory rights
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Vax Careline: (UK) 0844 412 8455
(ROI) 1-800 928 308
Other Information
UK Service & Help
Vax Careline:
(UK) 0844 412 8455
(ROI) 1-800 928 308
Monday-Friday
Saturday
8.30am to 6.30pm
9.00am to 5.00pm
Any queries or concerns about using your Vax, call the Vax Careline. Calls are charged at the UK local rate.
Please make a note of the serial number and model number of the steam mop before calling. For the nearest Service Agent, please call the Vax Careline or visit vax.co.uk
Consumables
To purchase spares and accessories, please visit vax.co.uk
S7 series hard water filter kit (Type 1):
Microfibre cleaning pads (Type 2):
Velcro microfibre cleaning pads (Type 1):
(dependant on model)
Coral cleaning pads (Type 3):
Shoulder strap
1-1-130624-01
1-1-130625-01
1-1-131448-00
1-1-131643-00
1-1-132373-00
Guarantee will only be valid with the use of genuine Vax spares and accessories.
Technical Specification
Voltage:
Wattage:
Water tank capacity:
Cord length:
Weight:
220 – 240 v ~ 50Hz
1600W
0.4L
8.0m
2.7kg
Subject to technical change without notice.
EEC Statement of Compliance
Manufacturer/EEC importer: Vax Limited, hereby on our own responsibility, declare that the S7 series is manufactured in compliance with the following Directives:
Safety: 2006/95/EC Low Voltage Directive
EMC: 2004/108/EC Electromagnetic Compatibility Directive
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist.
Check with your Local Authority or retailer for recycling advice.
vax.co.uk
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