Sky Plus Owner Manual

WELCOME TO SKY+

This is your guide to using Sky+, giving you the essentials as well as handy tips.

Read on and get ready - Sky+ could change the way you watch TV, forever.

Get started

See what’s on

Use your Planner

Record programmes

Pause and rewind live TV

Play recordings

WHAT DO YOU WANT TO DO?

page 9 Enjoy the freedom of Sky Anytime on TV page 38 page 14 page 20

Order Box Offi ce programmes

Have more control over kids’ viewing page 43 page 45 page 23 page 30 page 32

Watch your favourite channels

Go interactive page 50 page 52

FULL CONTENTS

FOR YOUR SAFETY

Electrical information 5

4

BACK TO BASICS

About your Sky+ box

Keeping you up-to-date

Features available with your Sky+ subscription

Your viewing card

Your Sky+ remote control and your TV

GETTING STARTED

Turning your Sky+ box on and off

Changing the volume

Changing channels

Using the Search & Scan banner

TAKING CONTROL

You’re in control with Sky Guide

Using colour keys for more options

SEEING WHAT’S ON

Quick glance at what’s on with Search & Scan

Complete overview of what’s on with TV Guide

Finding a specifi c channel

Seeing what’s on your favourite channels

Finding a specifi c programme

Finding out more about a programme

Codes used in the information banner

Finding and listening to radio channels

SETTING REMINDERS FOR PROGRAMMES 19

When reminders clash 19

USING YOUR PLANNER

Recording status

Managing your reminders and recordings in your Planner

Linking series in your Planner

20

20

21

22

14

14

17

17

18

14

15

15

16

9

9

9

10

11

7

8

6

7

6

6

12

12

13

RECORDING WITH SKY+ 23

Recording without interrupting what you’re watching 23

Recording from TV Guide or Box Offi ce listings

Recording from anywhere you go

Recording an entire series

Recording a promoted programme

When recordings clash

Avoiding recordings from being deleted

PIN-protecting kept recordings

Cancelling current and future recordings

Deleting existing recordings

Keeping an eye on available disk space

Disk space warning

Recording radio channels

Adding to the start and end of recordings

24

25

25

26

23

23

23

24

26

27

27

28

29

PAUSING AND REWINDING LIVE TV

Saving after pausing or rewinding

Changing how far back you can rewind live TV

30

31

31

PLAYING BACK RECORDINGS

Choosing from all past and current recordings

32

32

Picking up from where you left the last recording

The playback symbol

Checking the remaining viewing time

Fast forwarding and rewinding

Pausing 34

Slow motion 34

Stopping playback

Using bookmarks for favourite parts of a programme

34

35

33

33

33

34

Saving bookmarks

Managing and deleting bookmarks

Skipping to bookmarks

Starting playback from a bookmark

35

35

36

36

COPYING PROGRAMMES TO VIDEO/DVD 37

ENJOYING SKY ANYTIME ON TV

Seeing what’s on offer with Sky Anytime

Sorting the Sky Anytime list

Viewing a programme from the Sky Anytime list

Recording Sky Anytime programmes

About Sky Anytime programmes

Restricting Sky Anytime viewing

Cancelling the Sky Anytime service

ENJOYING BOX OFFICE ENTERTAINMENT 43

Watching Box Offi ce programmes 44

Paying for Box Offi ce programmes

Ordering over the phone

44

44

38

38

49

39

40

40

41

42

HAVING MORE CONTROL

OVER KIDS’ VIEWING

Changing your PIN

About your PIN

Hiding adult channels

Restricting rated programmes

Restricting specifi c channels

Controlling how much is spent on services

PIN-protecting kept programmes

Restricting programmes in your Planner

Turning off all PIN-controlled restrictions

MANAGING YOUR FAVOURITE CHANNELS 50

Storing favourite channels 50

Switching to a favourite channel


50

50

45

45

47

48

48

49

45

46

46

47

WATCHING TV WITH SUBTITLES

OR AUDIO DESCRIPTION

Finding subtitled or audio described programmes

51

51

GOING INTERACTIVE

Interactive cards

Playing games

Setting up message alert

MORE OPTIONS

Using digital text

Using teletext

Adding non-Sky digital channels

Watching non-Sky digital channels

REMOTE CONTROL SETUP

Resetting your remote control

If the setup didn’t work

Alternative setup

Replacing the batteries

YOUR SKY+ BOX

Connecting other devices

Connecting to the telephone line

Switching on Dolby

®

Digital audio

Changing how the front-panel indicator works

ENVIRONMENTAL INFORMATION 63

Packaging 63

Sky+ box recycling

Saving energy with Auto Standby

63

64

59

60

61

61

62

56

56

57

57

58

TROUBLESHOOTING 65

52

52

52

53

54

54

54

55

55

TELEPHONE NUMBERS 73

SPECIFICATIONS 74

INDEX 75

FOR YOUR SAFETY

Using equipment safely

Your Sky+ box has been manufactured to meet international safety standards, but you must take care if you want it to perform properly and safely. You must have your Sky digital satellite system installed by a qualifi ed satellite-TV installer.

It is important that you read this booklet completely, especially the safety instructions below. If you have any doubts about the installation, operation or safety of your Sky+ box, please contact Sky or your dealer.

Warnings and cautions

• Remember that contact with 230V AC mains can be lethal or can cause a severe electric shock. To avoid this risk:

• Never remove the top cover of your Sky+ box. There are no user-serviceable parts inside, but there are some high-voltage live parts. On the rear panel of your Sky+ box there is a tamper-evident label that states ‘Warranty void if broken or removed’.

• Do not attempt to repair your Sky+ box. For repairs, please contact Sky Customer Service.

• Never attempt to move or repair your satellite dish or low noise block.

• If you move your set-top between locations at different temperatures, allow it to reach room temperature before you apply power to it.

• Make sure that all electrical connections are properly made.

• Do not connect any of your equipment (Sky+ box, TV, video recorder etc.) to the mains until you have properly connected all the other leads.

• Never push anything into holes, slots or other openings in the casing of your Sky+ box (except your viewing card and interactive card into their respective slots).

• In order to ensure a free fl ow of air around your Sky+ box, allow at least 10 cm of space above and on all sides (especially between your

Sky+ box and your TV). Do not cover any ventilation slots.

• Ensure the ventilation slots do not become impeded with items such as newspapers, tablecloths and curtains or similar items.

• Do not place your Sky+ box close to sources of heat such as a heater or direct sunlight. The maximum temperature should not exceed 40°C.

• Do not place your Sky+ box in an enclosed cabinet with more than one other piece of audio/video equipment e.g. VCR or DVD.

• Do not put anything on your Sky+ box which might drip or spill into it. Never stand objects fi lled with liquids, such as vases, on top of the box.

• Never place naked fl ame sources, such as lighted candles, on top of your Sky+ box.

• To avoid possible damage to the internal hard disk, do not pick up or otherwise move your Sky+ box while it’s connected to the mains supply. If you want to move your Sky+ box, fi rst disconnect it, then wait at least 30 seconds before continuing. You should handle your Sky+ box carefully as any damage you cause to the internal hard disk (or any other component) will invalidate your warranty.

4 USING YOUR SKY+

Electrical information

Mains plug and its fuse

The supplied mains plug may be a non-rewireable type or a rewireable type. Both types contain an approved 3A fuse. If you need to replace the fuse, use an ASTA- or BSI-approved BS 1362 fuse, rated at 3A and marked with either of these symbols.

Non-rewireable plugs have the fuse beneath a fuse cover on the plug face. Use a screwdriver to lever off the fuse cover, replace the fuse with a new one and refi t its cover. Never use a plug if its fuse cover is missing.

Rewireable plugs have the fuse inside. Use a screwdriver to remove the plug’s back cover, then lever out the fuse and replace it with a new one. Replace the plug’s back cover.

If the supplied mains plug is not suitable for your mains socket-outlet, remove its fuse and then cut the plug off the lead. Destroy the severed plug immediately to avoid the shock hazard which would exist if this were to be plugged into a mains socket. Do not attempt to repair or modify the mains lead or plug. Fit an appropriate mains plug on the lead. If this plug contains a fuse, it should be as described above. If you are using a non-fused plug, an external fuse must not exceed 5A

.

AM

N

E

L use correct fuse

Connecting to the mains supply

Your Sky+ box operates with 230V AC, 50 Hz mains supply. Do not connect it to a DC power supply.

On some models, the supplied mains lead has a 2-way connector at one end and a mains plug at the other. Insert the 2-way connector into your Sky+ box before you insert the plug into the mains supply.

The only way to disconnect your Sky+ box from the mains is to take the plug out of the socket. Your Sky+ box must therefore be installed near the mains socket outlet, which should be easily accessible.

If you are in any doubt about anything relating to the mains supply, consult a competent electrician.

TV TO FIT YOUR LIFE 5

BACK TO BASICS

The Sky installer should have shown you the basics of how to use your Sky equipment. Here’s a reminder of what you need to enjoy the channels and features on offer.

About your Sky+ box

Your Sky+ box gets digital information from the satellite through the minidish, it then decodes the information and sends it to your TV.

With a Sky+ subscription, your Sky+ box is a video recorder and satellite receiver in one. It also has two inputs from the satellite dish, which means you can watch one programme while recording another.

Keeping you up-to-date

As we make improvements and create new features, we update the software you see onscreen by sending it via the satellite. We’ll let you know about these new features as soon as they’re available.

6 USING YOUR SKY+ remote message online back up tv guide select

Features available with your Sky+ subscription

You can enjoy Sky+ personal video recorder features only if you have a Sky+ subscription.

With your Sky+ subscription and box, you can record and play back satellite programmes. This includes the features Live Pause and Instant Rewind.

To subscribe to Sky+, call the number found under Services > Telephone

Numbers.

Your viewing card

Your viewing card needs to stay in your Sky+ box at all times so you can view all the channels you’re entitled to.

The viewing card slot is under the fl ap on the front of your Sky+ box.

The last four digits of the code shown on the back of the card is your default

PIN number (see About your PIN on page 45).

There’s no need to remove the viewing card unless you are checking your PIN number, or if it’s faulty or has expired.

•

•

•

Please remember these cautions:

• Don’t remove or re-insert the viewing card unnecessarily.

• Don’t bend the viewing card.

Keep the card away from heat and sunlight.

Keep the card dry. Never clean it with fl uids - use a soft dry cloth.

Keep the card away from small children and pets.

You can change the settings for Sky+ specifi c features by going to Services > Sky+ Setup.

These settings are described in detail in this guide.

keep your viewing card in its slot

(position may vary)


Your Sky+ remote control and your TV

Your Sky+ remote control can work with both your Sky+ box and your TV.

Press tv on the remote control to switch control from the Sky+ box to the TV.

Press Sky to go back to controlling the Sky+ box.

The Sky installer should have already set up the remote control for you. If you leave your remote control without batteries for longer than 10 minutes or if you have a new TV, you need to reset the remote control to work with your

TV. See Resetting your remote control (page 56) for details.

8 USING YOUR SKY+

GETTING STARTED

Turning your Sky+ box on and off

Press the Sky key on your Sky+ remote control to turn the box on, and wait for a few moments for it to start up.

To turn your Sky+ box off, press the standby key on your remote control.

The standby light on the front panel is red when your Sky+ box is plugged into the mains but turned off. The light is green when your Sky+ box is on.

To save energy please put your Sky+ box into standby mode when you’re not using it.

See Saving energy with Auto Standby (page 64) to read about your

Sky+ box’s automatic energy-saving mode.

Sky turns the box on remote standby turns the box off red = standby green = on message online back up select

Changing the volume

Use the remote control’s vol +/- key to change the volume of your TV.

You can turn the volume off altogether by pressing the mute key.

use the vol +/- key or mute for volume control


Changing channels

To go through the channels one at a time, press the ch +/- key on your remote control and wait for the channel to change.

To jump straight to a certain channel, use the number keys to enter the channel number. For example, enter the sequence 5-0-1 for Sky News. If you don’t know the number, press tv guide on your remote control, select

All Channels and look up the channel in the list.

See the chapter Seeing what’s on (page 14) to see how you can change channels from the full screen listings such as TV Guide.

When you change channels, the Search & Scan banner appears.

change channels one at a time with ch +/or by channel number with the number keys

10 USING YOUR SKY+

Using the Search & Scan banner

The Search & Scan banner helps you see what’s on now and later, change channels, set reminders and record programmes, all without interrupting what you’re watching.

Press the up/down arrow or select to show the Search & Scan banner.

When you see the banner, press the up/down arrow to see what’s on other channels.

Press the left/right arrow to see what’s on later today on the channel.

• If you see a programme on now that you want to watch, press select.

• If you see a programme you want to watch and it is on later, press select

to set a reminder.

See Setting reminders for programmes (page 19).

• If you see a programme you want to record, press record.

See Recording with Sky+ (page 23).

Press back up to remove the banner.

use the arrows to show the banner and see what’s on


TAKING CONTROL

You’re in control with Sky Guide

You control what you watch on your Sky+ box by browsing the onscreen

Sky Guide using your remote control.

Sky Guide lets you:

• see what’s on for the next 7 days

• set reminders and recordings

• set up and see your favourite channels

• order Box Offi ce movies, sports and events

• use a range of interactive services

• set viewing restrictions and a spending limit

To get into one of the four main Sky Guide screens, press its key on the remote control, for example tv guide.

To select an option you can press the appropriate number, for example, press

1

for All Channels. Otherwise, press the down arrow so the yellow highlight is on the option you want, then press select.

press the remote control key for the Sky Guide area you want press the option number or use the arrows to move the highlight and press select

12 USING YOUR SKY+

Using colour keys for more options

Colour options along the bottom of Sky Guide screens give you more choices.

Simply press the corresponding colour on your remote control.

When you’re watching a programme, the colour keys can do different things: red

Shows you the interactive screens for that programme, if

available.

green

Sets a reminder or recording for a promoted programme, available.

yellow

Shows the Message Alert screen.

blue

Shows what’s on your preset favourite channels.

Managing your favourite channels

(page 50) for details.

use colour keys for onscreen options


SEEING WHAT’S ON

Quick glance at what’s on with Search & Scan

With Sky Guide, you don’t have to change channels to see what else is on.

When you’re watching a programme, press select or the up/down arrow on the remote control. The onscreen Search & Scan banner appears.

• To see what’s on the same channel later today, use the left/right arrow.

• To see what’s on a different channel, use the up/down arrow then left/right to check different times.

Complete overview of what’s on with TV Guide

To see the entire list of programmes and channels, press tv guide.

The TV Guide menu appears, giving you a choice of categories.

Press the down arrow or 0 for More to see the next screen of categories.

Highlight the type of programme you’re in the mood for and press select.

All Channels gives you the entire list of channels.

channel name press tv guide for a complete list what’s on now on that channel what’s on next

14 USING YOUR SKY+

Finding a specifi c channel

TV Guide screens list channels by channel number.

• If you know the number of the channel, you can enter it using the number keys.

• Go down a page at a time by pressing ch +/- or the green key.

• To see programmes on later, use the right arrow.

• Use yellow

(+24 Hours) and blue (-24 Hours) keys to see what’s on up to 7 days in advance.

• If you can’t see the whole title of a programme, press the information key.

• When you see a programme you want to watch, highlight it and press select

.

If it’s on now, Sky Guide tunes to the channel.

If it’s on later, Sky Guide sets a reminder.

• To record a programme now or later, press record.


Once you’ve marked channels as your favourites, you can choose to see listings just for those channels.

From the TV Guide menu, press the blue key (Favourites).

The Favourite Channels screen appears where you can check what’s on as in other listing screens.

See Managing your favourite channels (page 50) to set up your favourites.


Finding a specifi c programme

If it’s a certain programme you’re looking for, press the yellow key ( A-Z) from the TV Guide menu, then choose the type of programme you’re in the mood for.

A-Z screens list programmes in alphabetical order. by using the letters on the number keys; as you would write a text message on your mobile phone, press the key once for the fi rst letter shown, twice for the second letter and so on.

• If you can’t see the whole title or if you want to see more information on the programme, press the information key.

• When you see a programme you want to watch, highlight it and press select

.

If it’s on now, Sky Guide tunes to the channel.

If it’s on later, Sky Guide sets a reminder.

• To record a programme now or later, press record.

• If a programme is on the same channel at different times, you may only see the programme appear once. After you select the programme you can then choose what time you want to watch or record it.

See Setting reminders for programmes (page 19) and

Recording with Sky+

(page 23).

To see where your reminders and recordings are stored, see

Using your Planner

(page 20).

16 USING YOUR SKY+

Finding out more about a programme

You can fi nd out more about a programme with the information key on the remote control.

Press the information key when you’re watching something, when the

Search & Scan banner is onscreen, or when a programme is highlighted in the other listings such as TV Guide.

The information banner appears with everything you need to know about the programme.

Press back up to remove the information banner.

Codes used in the information banner

Rating codes

U

Universal, suitable for all audiences including young children.

PG

Parental guidance is recommended. Some discretion may need to be applied as to the suitability of the fi lm for younger or impressionable children.

12

Suitable for viewers aged 12 years or over.

More mature themes or language make the fi lm unsuitable viewing for young children.

15

Suitable for viewers aged 15 years or over.

May contain stronger language.

18

Suitable only for adult viewers aged 18 or over.

See Having more control over kids’ viewing

(page 45) to see how to restrict rated programmes.

Letter codes

HD

This is a High Defi nition programme which you can watch on a Sky HD box with the relevant subscriptions.

C

This is and may not play back correctly if you try to record it.

DS

You can hear this programme in surround sound if your

TV/home cinema system is compatible.

DD

You can hear this programme in Dolby

®

Digital 5.1 audio if your TV/sound system is compatible. See

Switching on Dolby

®

Digital audio

(page 61) for more details.

AD

You can choose to play an audio description over this programme; a narrative soundtrack for the partially sighted. See Watching TV with subtitles or audio description

(page 51).

S

You can turn subtitles on for this programme.

See Watching TV with subtitles or audio description

(page 51).

W

This programme is shown in widescreen.

get information on programmes with the information key

Content codes s

Sex or nudity.

l

Strong v

Violent m

Material for a mature audience.


Finding and listening to radio channels

You can switch to radio channels in the same way as TV channels:

1 Use the up/down arrow to browse through the channels shown in the

Search & Scan banner.

Radio channels appear with a speaker symbol next to them.

2 Press when you see the radio channel you want to listen to.

You can see the entire list of radio channels as follows:

1 Press tv guide and select More from the TV Guide menu or scroll down to the next page.

3 Highlight the radio channel you want to listen to and press select.

To switch to a radio channel by keying in the number, remember that radio channel numbers have four digits, usually beginning with 0.

See Recording radio channels (page 28) to see how to set up a recording.

18 USING YOUR SKY+

SETTING REMINDERS FOR PROGRAMMES

If you want to watch a TV programme that’s on later, Sky Guide can remind you when it’s about to start.

When you see a listed TV programme you want to watch, simply highlight it and press select.

• In the Search & Scan banner, a reminder symbol appears next to the programme title.

• From full-screen listings such as TV Guide, your Planner appears, showing your entire list of selected programmes.

See Using your Planner (page 20) for details.

If you see a promotional advert for future programme(s) and you see the green

set reminder option, you can set up a reminder for that programme or series.

Press the green key before the end of the advert and follow the instructions onscreen.

One minute before the programme starts, the reminder message appears.

• Press select to tune to the programme.

• Press to start recording the programme.

• Press to carry on with what you were watching.

When reminders clash

If you try to set a reminder for a programme and it clashes with a previous one,

Sky Guide asks you what you want to do.

• Press to be reminded about both programmes.

• Press back up to cancel the latest selection.

the Reminder symbol appears next to the programme in Search & Scan and in your

Planner the reminder message shows 1 minute before the start

If broadcasters change their schedule by less than 6 hours, your reminders are automatically updated.


USING YOUR PLANNER

Your Planner gives a clear overview of what you’ve chosen as recordings and reminders, as well as the status of each programme. When it comes to playing back your recordings, this is your starting point.

To get to your Planner, go to the TV Guide menu and press the green key

(Planner).

To show the time of a recording and the disk space used, highlight the recording in the list and press the information key.

Recording status

You can check the status of your recordings in your Planner;

RECORDING

RECORDED

PART RECORDED

/FAILED

CLASHED

VIEWED

COPY

The programme is being recorded.

The programme was successfully recorded.

To see why all or part of the recording failed, press the information key.

Sky+ couldn’t record because there were two programmes set for recording at the same time.

You’ve played back the recorded programme.

You’ve selected the programme to be copied to your video or DVD.

See Copying recordings to video/DVD (page 37).

20 USING YOUR SKY+

Reminder – a reminder is displayed just before the programme starts.

See Setting reminders for programmes

(page 19).

Record – the programme is set for recording.

See Recording with Sky+ (page 23).

Managing your reminders and recordings in your Planner

You can do more with your chosen programmes by using the colour keys in your Planner.

There are 8 colour options in total with 4 shown at a time. Use the left/right arrow to show the next 4 options.

The fi rst set of options are as follows: red

Copy copies recorded programmes to your video/DVD recorder.

Copying programmes to video/DVD

(page 37).

green

Series

See (page 22).

yellow

Delete removes the programme from Planner.

blue

Keep protects the recording from being deleted without confi rmation.

See (page 25).

Use the left/right arrow to show the next 4 options: red

A-Z lists your chosen programmes alphabetically. green

Viewed lists recordings that you have watched, either in full or in

part.

yellow

Recorded lists programmes that have been recorded successfully.

blue

Lock/Unlock prevents recordings from being played back without

a (page 45) for details on using a PIN.

The Keep and Padlock symbols can appear together if you have chosen

PIN protect Kept programmes in the Parental Control screens.

See Having more control over kids’ viewing (page 45) for details.

linked programmes are marked with the Series Link symbol kept programmes are marked with the Keep symbol locked programmes are marked with a Padlock symbol


Linking series in your Planner

Programmes that are part of a series and shown by the same broadcaster can be linked so you can automatically record or get reminders for the entire series.

Set a series link as follows:

1 Go to the TV Guide menu and press the green key (Planner).

2 Highlight a programme you’ve set a recording or reminder for.

If it’s part of a series, the green option (Series Link) appears at the bottom of the screen.

3 If you see the green option, press the green key.

The Series Link symbol appears next to the programme.

If you’ve set a reminder for the programme, you now get a reminder before each episode.

If you’ve marked the programme for recording, Sky+ is now set to record every episode of that series.

press green to set the series link

22 USING YOUR SKY+

RECORDING WITH SKY+

You can record up to two programmes at the same time on your Sky+ box.

Remember you need a Sky+ subscription to record programmes.

Recording without interrupting what you’re watching

When you’re watching a programme and decide you want to record it, simply press record on your remote control.

If you want to record something on later and/or on another channel, use the

Search & Scan banner. When you see the programme you want, press record.

Programmes being recorded or set for later recording are marked in the

Search & Scan banner with the record symbol next to the title.

Recording from TV Guide or Box Offi ce listings

If you see a programme you want to record in TV Guide or Box Offi ce listings, highlight it and press record. Sky Guide takes you straight to your Planner, showing the new recording added to the list.

Recording from anywhere you go

You can set your Sky+ box to record from anywhere you go. Remote Record is a feature which lets you set your Sky+ quickly and easily using your mobile phone or online via sky.com.

To fi nd out more go to www.sky.com/remoterecord

Recording an entire series

Programmes that are part of a series and shown by the same broadcaster can be linked so you can automatically record or get reminders for the entire series. See Linking Series in your Planner (page 22) for details.

when watching TV, use the banner and press record when you see the programme you want


Recording a promoted programme

If you see a promotional advert for future programme(s) and you see the green set reminder option, you can set up a recording for that programme or series. Press the green key before the end of the advert to fi rst set up a reminder, then follow the instructions onscreen to record the programme.

When recordings clash

Remember Sky+ can only record two programmes at the same time.

If you try to select a programme for recording and it clashes with others in your Planner, you have to choose which recordings to keep.

When there’s a clash, the Recording Clash screen appears, highlighting the programme you’ve just selected for recording.

• To cancel the previous recording and replace it with the one you’ve just requested, press select.

• To cancel the recording you just requested and keep the previous one, press back up.

To see where all the programmes overlap and choose from the programmes already booked, press the red key (Advanced Options).

In the next Recording Clash screen, choose the recording you want to cancel by highlighting it and pressing the yellow key (Cancel). Press select when you’re done.

24 USING YOUR SKY+

Avoiding recordings from being deleted

It takes just the press of a button to delete a programme from your Planner.

To avoid unplanned deletions, use the Keep option.

To protect a programme like this, go to your Planner, highlight the programme and press the blue key (Keep). The programme is now marked for

Keep, shown by the symbol.

Sky Guide now won’t delete the recording without asking you if you’re sure.

When you’re running out of disk space, Sky+ won’t delete programmes marked for Keep. See Keeping an eye on available disk space (page 27) for details.

PIN-protecting kept recordings

To further protect your recordings, you can choose to have to enter a PIN to delete kept recordings.

For details on this, using your PIN and setting parental control restrictions, see Having more control over kids’ viewing (page 45).

press blue to protect the programme from one-step deletion


Cancelling current and future recordings

To cancel a current or future recording without interrupting what you’re watching, browse to the programme in the Search & Scan banner and press record

. The Record symbol disappears.

To cancel a current or future recording straight from your Planner, highlight it in the list and press record or the yellow key (Delete).

When you cancel a recording before the end of the programme, it appears in your Planner as Part Recorded.

Deleting existing recordings

Once made, recordings can be deleted only from your Planner.

In your Planner, highlight the programme you want to delete and press the yellow key (delete).

If the programme is protected by being marked Keep, you’re asked if you’re sure you want to delete it.

See Avoiding recordings from being deleted (page 25).

Once you’ve deleted a recording, you can’t retrieve it.

in the Search & Scan banner, press record to cancel the recording press yellow to delete the recording from your Planner

26 USING YOUR SKY+

Keeping an eye on available disk space

Remember that because your Sky+ box records onto its hard disk there is a fi xed amount of storage space for recordings.

To see how much space each programme is using, highlight a programme in your Planner and check the yellow part of the indicator bar. The bigger the yellow part, the more space the programme is using.

You can check the exact percentage of the total disk space used by each programme by pressing the information key when a programme is highlighted.

To free up some disk space, you can copy recorded programmes to your video or DVD recorder. See Copying recordings to video/DVD (page 37).

The disk space shown in your Planner is not affected by the Sky Anytime on TV programmes stored on your Sky+ box (see page 38).

Disk space warning

When you get your Sky+ box, it is set up to automatically delete recordings without warning if there’s not enough disk space for a new recording.

You can change this setting as follows: setting you want;

Choose Warn if you want a warning that a programme is about to be deleted.

Choose Manual if you never want Sky+ to delete previous recordings; recordings you’ve set up since will fail if there’s not enough space.

total disk space available in Warn and Manual modes, a warning appears before you run out of space:

With the Automatic option, recordings you have already watched are deleted fi rst, followed by unwatched recordings. Programmes marked Keep are never deleted without your confi rmation.


Recording radio channels

You can record radio channels as follows:

1 Press the up/down arrow to show the Search & Scan banner and browse until you see the radio channel you want. Then press record.

Alternatively, to record from the entire list of radio channels, go to

TV Guide, scroll down to the next page of categories and select Radio.

Highlight the radio channel you want and press record.

The Manual Recording screen appears.

2 If you need to, change the Channel Number with the left/right arrow or by keying in the number.

number keys. Use the left/right arrow to choose AM or PM.

Do the same for the End Time.

Frequency and use the left/right arrow to choose how often you want to record the channel.

The settings are made and the radio recording is now in your

Planner.

28 USING YOUR SKY+

Adding to the start and end of recordings

Sky+ automatically tries to fi nd the best recording slot for your recorded programmes, and aims to capture the entire programme even if it overruns.

You can change the automatic setting and choose to add extra minutes either side of the scheduled recording, as follows:

Press then select Sky+ Setup.

2 In Sky+ Setup screen, highlight Add to Start of Recording and use the arrows to choose how many minutes you want to add.

3 Do the same for the option Add to End of Recording.

With back-to-back recordings, Sky+ may override the settings you make here.


PAUSING AND REWINDING LIVE TV

With Sky+, you can pause and rewind live TV. This is handy if you’re interrupted during a programme or missed the beginning.

To pause the programme you’re watching, press pause on your remote control. When you’re ready to come back to it, press play.

To go back and watch live TV, press rewind. When you see what you want to watch, press play. Remember if you rewind for 30 minutes, for example, your

Sky+ box has to have been showing that channel for the last 30 minutes.

You can then pause, rewind or fast forward within the programme.

•

•

If you reach the start of the section, the picture is frozen at that point.

If you reach the end, Sky+ rejoins the live schedule.

To go back to watching live TV at any point, just press Sky then select.

While you’re watching the programme behind scheduled time, you can use the Search & Scan banner as usual, but if you change channels, try to see full channel listings or use interactive services, you have to go back to live TV. You can then rewind or pause again.

30 minutes is the standard setting for rewinding live TV.

You can change this as described in Changing how far back you can rewind live TV

(page 31).

LIVE PAUSE press pause to stop live TV the Live Pause symbol appears, with elapsed time in minutes

INSTANT REWIND press rewind to go back in the current programme the Instant Rewind symbol appears, with rewinding speed and elapsed time in minutes

30 USING YOUR SKY+

Saving after pausing or rewinding

After pausing or rewinding live TV, if you haven’t got time now to watch what you’ve missed, you can save the programme to your Planner, as follows:

1 After rewinding or pausing live TV, press record or select.

The Search & Scan banner appears showing the programme’s name.

2 Press .

The record symbol appears next to the programme name and the recording is stored in your Planner.

to save the programme, press record to show the banner, then record again

Changing how far back you can rewind live TV

You can choose the Instant Rewind length, as follows:

1 Go to the Services menu and select Sky+ Setup.

3 When you’re done, select Save New Settings.

Remember if you rewind for 30 minutes, for example, your Sky+ box has to have been showing that channel for the last 30 minutes.


PLAYING BACK RECORDINGS

When it comes to watching what you’ve recorded, you have several options.

When you’re watching a recording, you can still see what’s on now and later with the Search & Scan banner. However, if you go into a full screen listing such as TV Guide, playback stops.

Choosing from all past and current recordings

All recordings are stored in your Planner.

1 Go to the TV Guide menu and press the green key (Planner).

2 Highlight the recorded programme in the list and press play or select.

The Sky+ Playback screen appears.

3 Use the left/right arrow to choose a different point of the recording to start from:

Start - plays the recording from the beginning.

End - plays back the last 10 seconds of the recording. This is handy if you want to check the whole programme was recorded.

Last Viewed - joins the recording where it was stopped last time you watched it.

Viewer Defi ned - lets you choose from which minute you want it to start

(use the number keys on your remote control).

Viewer Bookmarks - starts playback from bookmarks you have set.

4 Press or play when you’re ready to start the programme.

32 USING YOUR SKY+ choose the starting point

Picking up from where you left the last recording

If you were interrupted last time you played back a recording and want to go back to it, simply press play when you’re watching TV or from a TV Guide or

Box Offi ce screen.

In the Sky+ Playback screen, press play or select to carry on where you left off last time. Otherwise, choose a different starting point.

To watch a rated programme before its normal watershed time, you need to enter your PIN. The times are shown here on the right.

For details on using your PIN and parental control settings, see

Having more control over kids’ viewing

(page 45).

The playback symbol

When you start playing back a recording, the Play symbol appears, showing how far playback is into the programme.

You can show this symbol at any time by pressing play.

The symbol disappears after fi ve seconds. Press back up to remove it before then.

Checking the remaining viewing time

To see how long you have left until the end of the recording, press either blue or select to display the Search & Scan banner. This shows you the remaining viewing time in minutes. Press back up to remove the banner.

to play the last recording you watched, just press play

, then play again programme rating

18

15

12 when PIN is needed before 9pm before 8pm before 8pm

Play symbol minutes from the start of the recording


Fast forwarding and rewinding

Press f ast forward or rewind to shift to a different place in the recorded programme. The fast forward/rewind symbol appears, showing the elapsed time and the shifting speed.

You can choose different speeds, up to 30x, by pressing fast forward or rewind repeatedly.

If you want to fast forward at a slower pace, press the rewind key.

Likewise, to rewind at a slower pace, press the fast forward key.

Pausing

Press the pause key to freeze the screen while you’re playing, fast forwarding or rewinding a programme.

The Pause symbol appears onscreen.

Slow motion

To play a programme in slow motion, press and hold play for two seconds.

Press play again to carry on in normal time.

Stopping playback

To stop playback and go back to the channel you were watching before, press stop or the Sky key.

To stop and go to your Planner, press back up.

Playback also stops if you change channels or go into full screen listings such as TV Guide.

34 USING YOUR SKY+

Fast Forward symbol fast forward and rewind at 4 different speeds press pause to stop playback briefl y

Rewind symbol

Pause

symbol press and hold play for slow motion press stop to go back to the channel you were watching press back up to stop and go to your Planner

Using bookmarks for favourite parts of a programme

With bookmarks, you can easily go back to certain points in a recording.

Saving bookmarks

When you’re watching a recorded programme and you see something you want to bookmark, press pause and then the red key.

The Bookmark symbol appears in the corner of the screen.

Press play to carry on watching the programme.

Bookmark symbol

Managing and deleting bookmarks

To see all bookmarks within a recording, press pause then the green key when you’re playing it back.

A list of bookmarks appears, showing their place in the programme.

• Highlight a bookmark to see a short reminder clip of 10 seconds.

• To play the recording from the highlighted bookmark, press select.

• To remove the highlighted bookmark, press the yellow key (Delete).

If the programme is PIN-protected you’ll need to enter the PIN to see the bookmark clip.

See Having more control over kids’ viewing (page 45) for details.


Skipping to bookmarks

To go to the next bookmark while you’re playing back a recording, press and hold rewind or fast forward until the screen skips to the next bookmark.

The Skip Forward/Back symbol appears in the corner of the screen.

Skip Back

symbol Skip Forward symbol press and hold down fast forward or rewind to skip to the next bookmark

Starting playback from a bookmark

You can start playing a recording directly from a bookmarked place, as follows:

1 Go to your Planner.

2 Select the recording that contains bookmarks.

3 In Sky+ Playback screen, press the left/right arrow until you see

Viewer Bookmark followed by its place in minutes from the start of the programme.

Keep pressing the arrow to see each bookmark and its place in the programme.

4 Press or play when you see the bookmark you want.

The recording starts at that bookmarked point in the programme.

36 USING YOUR SKY+ choose the starting point

COPYING PROGRAMMES TO VIDEO/DVD

To free up space on the hard disk, Sky+ lets you copy recordings onto video or DVD.

While copying, you can watch the recording being copied but you can’t watch any other programme.

Copy to your video/DVD recorder as follows:

1 Make sure your video/DVD recorder is set up properly.

Refer to your video’s user guide and see page 60 of this guide for details.


3 Highlight the recorded programme you want to copy and press the red key (Copy).

You can select as many programmes as you like.

4 When you’ve made your choice, press select.

5 Press record on your video/DVD recorder then press play on your

Sky+ remote control.

Copying starts and after a few seconds the Sky+ Copy screen appears, showing you the titles in order of selection with their length in minutes.

This is to help you keep track and label your tapes/DVDs.

You see an information screen for each programme before the entire recording is played back.

Don’t touch anything until copying is fi nished.

To cancel at any time, press any key.


ENJOYING SKY ANYTIME ON TV

Sky’s Anytime on TV service offers a range of programmes for you to watch outside the regular schedule. Choose what you want to watch from the Sky

Anytime listings at a time that suits you, and at no extra charge to your monthly subscription.

You can view any programme offered with Sky Anytime on TV as long as you subscribe to the relevant channel.

Sky Anytime on TV programmes don’t take up the space used by your

Planner unless you choose to record them. See Recording Sky Anytime programmes

(page 40).

Sky Anytime is also available on your PC. Go to www.sky.com for details.

Seeing what’s on offer with Sky Anytime

1 Press then press the red key (Anytime TV).

The Anytime TV screen appears, showing the list of available programmes, starting with the most recently added.

2 Use the up/down arrows to highlight a programme.

A summary and a mini trailer (if available) are shown. The summary also lets you know if there’s a PIN restriction on the programme.

programme.

The list gives you all the information you need, as shown here.

38 USING YOUR SKY+ programme name parental rating channel name

available-until date

Sorting the Sky Anytime list

You can sort the Anytime TV programme list by genre by using the colour options. Press red to see all the movies available, for example.

Press the left/right arrow for more genres.

Viewing a programme from the Sky Anytime list

Start playing a programme as follows:

1 From Anytime TV screen, highlight the programme you want to watch and press select.

The Anytime TV playback screen appears.

2 Use the left/right arrow to choose a different point of the programme to start from:

Start - plays the programme from the beginning.

End - plays back the last 10 seconds of the programme.

Last Viewed - joins the programme where it was stopped last time you watched it.

Viewer Defi ned - lets you choose from which minute you want it to start

(use the number keys on your remote control).

Viewer Bookmarks - starts playback from bookmarks you have set.

3 Press or play when you’re ready to start the programme. From here you can control your viewing as described in Playing back recordings

(page 32).

To stop watching the Sky Anytime programme and go back to the channel you were watching before, press stop or the Sky key. Alternatively, press back up to go back to the Anytime TV listings.

use colour options to sort the list


Recording Sky Anytime programmes

You can record Sky Anytime programmes to your Sky+ Planner for you to watch when and as often as you like, even after they have been removed from the Sky Anytime listings.

When you see something you want to record from the Sky Anytime listings, simply highlight the programme and press record. Your Planner appears, showing the recording added to the list.

About Sky Anytime programmes

New programmes are added (and removed) every day, with each title generally available for seven days. Approximately 30 hours of programmes are available at all times.

If you see Last chance in the Available Until column of the Sky Anytime list, you don’t have long to watch the programme before it’s removed. To avoid missing it, don’t forget to record it to your Sky+ Planner.

When your Sky+ box is fi rst installed (or replaced) it will take a few days for the service to get up and running with a full list of programmes.

40 USING YOUR SKY+

Restricting Sky Anytime viewing

All your Parental Control settings apply to Sky Anytime programmes, with the exception of Channel Restrictions.

To watch a rated programme before its normal watershed time, you need to enter your PIN. The times are shown below. programme rating

18

15


As Sky Anytime doesn’t follow the normal broadcasting schedule, you will need to enter your PIN to watch non-movie programmes that would otherwise have been scheduled after 8pm or 9pm if they were not available in Sky Anytime. The summary on the left of the Anytime TV screen tells you if the programme is subject to a watershed PIN, as shown here (top right).

You can turn off the Parental Control PIN option on Sky Anytime. To do this, go to Services > Parental Control > Other Restrictions then highlight

PIN on Pre-Watershed Playback and select OFF.



(page 45).


Cancelling the Sky Anytime service

Sky’s Anytime on TV service is at no extra cost to your normal subscription.

However, you can turn off the service if you want to, as follows:

1 Press and select Anytime TV Setup.

The Anytime TV Setup screen appears.

2 Highlight Enable Anytime TV and use the left/right arrow to select NO.

3 Press the down arrow to highlight Save New Settings, then press select.

disable Sky Anytime on TV.

5 Press to confi rm.

Sky Anytime programmes are removed from your Sky+ box, the red

Anytime TV option on the TV Guide menu disappears and Sky Anytime programmes are no longer downloaded to your Sky+ box.

Sky Anytime programmes that you have recorded will stay in your

Planner.

To resume the Sky Anytime service, simply select YES in step 2 above. It may take a few days for the Sky Anytime programmes to be downloaded to your Sky+ box again.

42 USING YOUR SKY+

ENJOYING BOX OFFICE ENTERTAINMENT

With Box Offi ce, you can watch recent movies, sports and other events by

ordering them via your remote control. You’re only charged for the event when you start watching it.

To order Box Offi ce programmes with your remote control, your

Sky+ box has to be connected to a phone line.

Order Box Offi ce programmes as follows:

1 Press on your remote control to see the Box Offi ce menu.

2 Select the listing that suits you, for example, Movies By Start Time to see next fi lms showing.

3 In the listing, highlight the programme you want to see.

Press select to watch it now or to set a reminder for later.

Press record to store the programme in your Planner so you can watch it later.

4 Follow the instructions onscreen; you may be asked to select a start time and/or enter your PIN.

To watch or record a Box Offi ce programme shown before its normal watershed time, you need to enter your PIN. The times are shown below.



(page 45).

programme rating

18

15

12 when PIN is needed before 9pm before 8pm before 8pm press box offi ce to see the

Box Offi ce menu


Watching Box Offi ce programmes

When you order from Box Offi ce, the programme is stored in your

Planner for a fi xed amount of time before it’s deleted. The amount of time depends on the programme, but is typically 7 days.

If you don’t watch any part of the programme in this time, you won’t be charged for it.

Once you’ve played back a Box Offi ce recording, you can watch it as many times as you like within a certain time frame. For example, you’re likely to have up to 24 hours to watch a movie as many times as you like.

To check the amount of time you have left to watch a recording, just highlight it in your Planner and press the information key. You can also check out the disk space used or needed for the recording.

Paying for Box Offi ce programmes

Charges for Box Offi ce programmes booked via your remote control appear on your account at the next available payment date. You’re only charged for a

Box Offi ce programme if you watch any part of it.

Ordering over the phone

If you can’t order with your remote control for any reason, you see a message onscreen. You can then order programmes over the phone by calling the number shown.

Phone orders are subject to an administration charge.

44 USING YOUR SKY+ how long you have left to

watch the recording disk space needed

HAV ING MORE CONTROL OVER KIDS’ VIEWING

Because of the range of channels on offer, there may be a few you’d rather the kids didn’t watch. With a PIN and the right settings, you can avoid many potentially unsuitable programmes being shown without your permission.

For more control over who watches what in your household, start by pressing services

on your remote control then select Parental Control from the Services menu.

Changing your PIN

When you fi rst get your Sky+ box, your PIN is the last four digits of the number on the back of your viewing card. You need this number to get into the Parental Control screens.

Change your PIN to a personal, secret number that you’ll remember easily.

From the Parental Control screen, select Change PIN and key in a new four-digit number. You’ll have to key the number in twice.

You can change your PIN from this screen whenever you want.

About your PIN

Keep your PIN secret to make it effective.

Once it’s set, you can have Sky Guide ask for the PIN before showing, recording, playing back, and in some cases, deleting certain programmes.

If you forget your PIN, call the broadcaster who supplied your viewing card.


Hiding adult channels

You can hide all channels classed as ‘adult’ from channel listings, as follows:

Remove Adult Channels and use the left/right arrow to choose On.

If you want to be able to see the adult channels again, just choose Off in the

Adult Channels screen.

Adult programmes are removed from all listings apart from your

Planner.

Restricting rated programmes

Some programmes have an age rating as a guide to how suitable they are for children. You can lock these programmes, so anyone who wants to watch them has to enter the PIN. This is especially useful for programmes in your

Planner, as well as Box Offi ce and Sky Anytime programmes, which are available outside the normal schedule.

the appropriate rating and press the red key (Restrict) on your remote control. A padlock symbol appears next to the category you choose, as well as all the lower categories.

2 Press when you’re done.

If you want to unlock rated programmes, just highlight the category in the

Viewing Restrictions screen and press the red key again (Unrestrict).

Viewing restrictions can be applied only to programmes where the broadcaster provides category restriction information.

46 USING YOUR SKY+

Restricting specifi c channels

If there are just one or a few specifi c channels you would prefer members of the family not to watch, you can lock them one-by-one, as follows:

Channel Restrictions from the Parental Control menu.

This screen lists all the channels by channel number. red and green keys to go one page up or down.

3 Highlight the channel you want, then press the yellow key (Lock) to lock it at any time of day, or the blue key to lock it after 8pm only.

A padlock or an 8PM symbol appears next to the channel, depending on what level of control you choose.

These settings do not apply to Sky Anytime listings.

See Restricting Sky Anytime viewing (page 41) instead.

Controlling how much is spent on services

You can help prevent Box Offi ce programmes being bought without your permission or prevent use of interactive services that demand a call charge:

PIN Entry Before Going Online and use the left/right arrow to choose ON. Now anyone who wants to use the phone line within an interactive service subject to a call charge has to enter the PIN fi rst.

Spending Restriction, select ON then set a limit to the cost before the PIN is needed. If you set the limit at £0.00, you’ll have to enter the

PIN every time you want to order a Box Offi ce programme.

To turn these settings off, just select OFF from the Other Restrictions screen.


PIN-protecting kept programmes

In your Planner, you can mark recordings for Keep to prevent them from being deleted accidentally. You can take this further and have Sky Guide ask for the

PIN to be able to delete a kept recording.

Set this up as follows: choose ON. Now anyone who wants to delete a kept recording has to enter the PIN fi rst.

To turn these settings off, just select OFF from the Other Restrictions screen.

See Avoiding recordings from being deleted (page 25) to see how to mark a programme for Keep.

Restricting programmes in your Planner

You can lock programmes stored in your Planner, to avoid them from being played back without your permission, or to PIN-protect programmes marked for Keep.


2 Highlight the programme you want to restrict or protect.

3 Use the left/right arrow until the options at the bottom of the screen include the blue option Lock/Unlock.

4 Press blue key. A padlock (or padlock and keep) symbol appears next to the programme and you now have to enter a PIN to play or delete it.

48 USING YOUR SKY+

Turning off all PIN-controlled restrictions

There is a quick way to turn all your PIN restrictions off and on without having to go into each screen.

Go to the Parental Control main menu and press the red key (PIN Restrictions

On/Off). The options Viewing Restrictions, Channel Restrictions and Other

Restrictions are dimmed out, meaning the PIN restrictions you specifi ed under those options are all turned off.

Press the red key again to turn the specifi ed PIN restrictions on again.

Even if you turn your settings off here, you’ll still need to enter your PIN to watch programmes out of their normal watershed time. The times are shown here. programme rating

18

15



MANAGING YOUR FAVOURITE CHANNELS

Once you get to know what channels you watch most often, you can set them up as your favourites so you can fi nd them more easily.

Storing favourite channels

1 Press and select Favourite Channels.

The Favourite Channels screen appears, showing the list of available channels.

2 Highlight a channel you want as one of your favourites and press the yellow key (Favourite). A tick appears next to the channel.

3 Choose up to 50 channels and press select when you’re done.

Switching to a favourite channel

Your stored favourites are marked with a tick in the Search & Scan banner and other onscreen listings.

Change channels to one of your favourites, as follows:

1 When you’re watching a programme, press the blue key.

The Search & Scan banner appears showing the fi rst of your favourites.

2 Keep pressing the blue key to go through the list.

3 Press when you see the channel you want.

Sky Guide tunes to the channel.


To check full listings for your favourite channels, go to the TV Guide menu and press the blue key (Favourites).

50 USING YOUR SKY+

Press the yellow key again to remove the channel from your favourites.

your favourite channels are marked with a tick

WATCHING TV WITH SUBTITLES OR AUDIO DESCRIPTION

To show subtitles or play an audio description for the current channel:

1 Press on your Sky remote control when you’re watching TV.

2 If Subtitles or Audio Description option is available, use the left/right arrow to choose On then press select.

The settings last until you change channels.

To have subtitles or an audio description on all the time where available:

Press , select System Setup then Language & Subtitles.

Subtitles or Audio Description, use the left/right arrow to choose

On then select Save New Settings.

With Sky Anytime on TV and recorded programmes, if you turned on

Audio Description at the time of recording, it will be available but cannot be turned off. Similarly, if Audio Description was turned off at the time of recording, it is not available and cannot be turned on.

Finding subtitled or audio described programmes

Sky Guide can bring your attention to programmes that have subtitles or an audio description. To set this up, follow these steps:

1 Press , select System Setup then Languages & Subtitles.

Highlighted Programmes and use the left/right arrow to select

Audio Description or Subtitles. This means programmes that have subtitles or an audio description are shown clearly with a white highlight in

TV Guide and Box Offi ce (this does not apply to Sky Anytime listings).

3 Highlight Beep on Audio Description and use the arrows to select ON then select Save New Settings.

This means when you tune to a programme with an audio description, you hear a distinctive beep.


GOING INTERACTIVE

The interactive screens are for your entertainment and information.

Press the interactive key on your remote control to access services including

Sky Customer Service, shopping, email and games.

When you’re watching TV, watch out for a colour symbol onscreen telling you there’s an interactive service available. Press the colour key when you see the symbol.

Some interactive services may need a phone line connection (call charges may apply) and/or a Sky digital subscription.

There is no charge for using the interactive Sky Customer Service screens but from there you can get to other interactive services which may be subject to charges. You’ll be informed about these charges before connecting.

You can record programmes featured within interactive services if the broadcaster allows it, however, you can’t record the entire interactive service itself.

Interactive cards

Your Sky+ box has an interactive card slot, which you need for some interactive services. Only insert an interactive card when a message onscreen tells you to do so.

Playing games

Go to Interactive for online and offl ine games. The games you can play depend on your subscription and call charges may apply. You can play games with your remote control or gamepad (available for purchase). See the help options within the interactive screens for details.

52 USING YOUR SKY+ press interactive for the interactive menu

Setting up message alert

Some interactive services may let you send email or text messages. You can ask Sky Guide to let you know you when a message comes in, as follows:

1 Register with a service provider and specify that you want to receive message notifi cation through Sky.

Press and select System Setup then Picture Settings.

Now when someone sends you a message, the message light on your

Sky+ box shows yellow and you’ll see an envelope symbol in the Search &

Scan banner.

On some channels, a small onscreen envelope appears briefl y over what you’re watching.

To see the new message, press the yellow key (Messages).

set up message alert to see the message symbol


MORE OPTIONS

Using digital text

To use digital text services, press text on your remote control while you’re watching a channel.

If the channel you’re watching doesn’t have digital text, you see a message telling you how to use teletext instead.

From the digital text service, press Sky at any point to go back to what you were watching.

Using teletext

To use your TV’s teletext services, press tv on your remote control then text while you’re watching a channel.

Use these keys on your remote control to control teletext:

Key Function

text

Enters text mode (also exits text on some TVs) back up mode

0-9

Text page number entry i

(information) reveal select hold colours function

From the teletext service, press back up then Sky at any point to go back to what you were watching.

Remember that not all TVs have the teletext function.

54 USING YOUR SKY+ press Sky then text for digital text services press tv then text for your TV’s teletext services

Adding non-Sky digital channels

Some channels can be received by your Sky+ box but don’t appear in

Sky Guide listings.

You can add new channels to a separate list called Other Channels, as follows:

Press and select Add Channels.

2 In Add Channels screen, make the appropriate settings and select

Find Channels.

3 After a moment the New Channels screen appears, showing both listed and unlisted channels received by the Sky+ box.

4 For each new channel you want to store, highlight the channel and press the yellow key (Store Channel).

A tick appears next to the channel name.

5 When you’re done, press select.

Watching non-Sky digital channels

1 Press and select Other Channels.

2 Highlight the channel you want to watch and press select.

Your Sky+ box cannot record channels that aren’t in the Sky Guide listings.

You might not be able to see schedule information for these channels.

Your Sky+ box is designed to receive digital television signals transmitted at 28.2 or 28.5 degrees East, either unencrypted or encrypted using

BSkyB’s encryption system. It may be possible to receive other digital satellite signals but it’s not guaranteed.


REMOTE CONTROL SETUP

Resetting your remote control

If you leave empty batteries in your remote control for too long, you may need to reset it to work with your TV.

If this has happened, or for any other reason the remote control doesn’t work with your TV, follow these steps carefully:

1 Look up your TV’s brand in the list on the right.

2 Turn your TV and Sky+ box on and press tv on your remote control.

down and the red key together until the red light on your remote control blinks twice (this is after about two seconds).

5 Key in your TV’s code.

The light on your remote control blinks twice.

6 Press on your remote control.

If your TV switches off, press select. The light on your remote control should blink twice.

If your TV does not switch off, press tv, then press standby.

Repeat the sequence of pressing tv then standby until the TV switches off, then press select.

If the light blinks three times, your remote control has checked all the possible settings for the code you used. Check you have the right code and start again at step 1.

7 Turn your TV back on and press tv guide on your remote control. The

TV Guide menu appears, meaning the remote control settings are made properly.

56 USING YOUR SKY+

Aiwa 0406

Akai 0098

Akura 0042

Alba 0043

Amstrad

Baird

0063

0117

Bang & Olufsen 0118

BPL 0115

Beko 0125

Beon 0899

Brionvega 0147

Bush 0157

Crown

Daewoo

0225

0092

Decca 0244

Dual 0257

Ferguson 0293

Fidelity 0294

Finlandia 0296

Finlux 0297

Fisher

Funai

Genexxa

Goldstar

0154

0179

0330

0056

Goodmans 0335

Granada 0340

Grundig 0345

Harwood 0361

Hinari

Hitachi

0365

0145

ITT 0384

JVC 0053

Loewe

Matsui

0442

0477

Memorex 0037

Metz 0491

Minoka 0921

Mitsubishi 0150

NEI 0514

Nikkai 0528

Nokia 0536

Nordmende 0537

Orion 0549

Panasonic 0051

Philips

Pioneer

0081

0166

Protech 0595

Pye 0600

Roadstar 0625

Saba 0645

Saisho

Salora

0649

0651

Samsung 0060

Sanyo 0159

Schneider 0665

Seleco 0672

Sharp

Siemens

0093

0680

Sony 0000

Soundwave 0702

Tandy

Tatung

0741

0049

Technics 0250

Telefunken 0757

Thomson 0771

Thorn 0772

Thorn-Ferguson 0936

Toshiba 0156

If the setup didn’t work

If you followed the setup carefully but can’t see the TV Guide menu at the end of it, follow these simple steps:

1 Check and make a note of which TV channel you use for watching Sky digital TV.

down and the green key together until the red light on your remote control blinks twice (this is after about 2 seconds).

4 Key in the number your TV uses for watching Sky digital TV and press select.

The red light blinks, meaning the remote control settings are made properly.

Alternative setup

If your TV’s brand isn’t listed on page 56, you can try an alternative setup. This involves programming your remote control to the TV’s specifi c model code instead of the brand code, as follows:

1 Firstly, you need to check the code for your TV model:

2 Follow the relevant options until you get to the code for your model number then make a note of the code.

3 Point the remote control away from the TV and Sky+ box and press the tv key.

4 Press and hold the select and red keys together until the red light blinks twice.

5 Enter the code. If it’s a 3-digit number, press select after the code.

6 Press to complete the setup.

7 Now check the settings; point the remote control at the Sky+ box and press tv then number 3.

You should now be able to see a terrestrial TV channel.

If you have tried these options and still can’t use your Sky+ remote control with your TV, call Sky Customer Service.


Replacing the batteries

Your remote control runs on AA batteries (MN1500, LR6 or UM-3).

When it’s time to replace them, Sky Guide gives you a warning message and a low battery symbol appears in the banner.

Take empty batteries out straight away and replace both batteries at the same time.

Please don’t put old batteries in the everyday household rubbish. They should be taken to a special environmentally-friendly collection point.

Replace the batteries as follows:

1 Remove the battery cover: hold the remote in one hand and use the forefi nger of the other to release the clip. Then slide the cover off in the direction shown.

2 Carefully remove the old batteries.

3 Put the new batteries in, matching the marks + and -.

4 Put the cover back on, sliding the top part in and making sure the catch clicks into place.

5 If you left your remote control without charged batteries for longer than

10 minutes, reset your remote control to work with your TV.

See Resetting your remote control (page 56) for details.

58 USING YOUR SKY+

YOUR SKY+ BOX

When your Sky+ box was installed, all the connections were made between your Sky+ box, TV and minidish. Follow this diagram for an overview of the standard setup. The connections on your Sky+ box may vary from the pictures shown. The model number, serial number and electrical rating of your Sky+ box are on a label on its base.

SKY+ BOX REAR PANEL

TV

TV scart cable telephone line

TV scart mains cable dish input 1 dish input 2 to phone socket minidish

WARNING!

You must disconnect your Sky+ box from the mains supply before you connect your Sky+ box to (or disconnect it from) any other equipment. Terminals marked with the hazard symbol are hazardous live and the external wiring connected to these terminals requires installation by an instructed person or the use of readymade leads or cords. With the exceptions of the mains and the telephone line, all the interconnections between the rear panel of your Sky+ box and your other equipment are safe, extra-low voltage circuits. However, you should always disconnect the box from the mains before connecting other devices.


Connecting other devices

To connect your box to a DVD / video recorder or a TV aerial, follow the setup shown on the right.

See also the user guides supplied with your devices.

The connections on your Sky+ box may vary from the pictures shown here.

To connect your box to a second TV or a stereo system, follow this setup.

To watch channels provided by Sky on your second TV, you also need the TV link kit which is available for purchase.

To connect to a stereo system, you can use EITHER an optical audio out cable OR an audio (left/right) cable. To make the most of listening to programmes through your stereo system, see Switching on

Dolby

®

Digital audio

(page 61). Some older amplifi ers may not support Dolby ®

Digital audio.

See also the user guides supplied with your devices.

60 USING YOUR SKY+ terrestrial aerial

RF cable

DVD / VCR

RF cable aerial-in

RF out-1 scart lead

VCR scart aerial lead aerial lead terrestrial aerial optical audio out aerial-in audio out left

RF out-2 audio out right

OPTION 1: optical digital audio cable stereo system

OPTION 2: audio cable

RF cable second TV

(also requires tv link kit)

Connecting to the telephone line

The telephone lead is intended for connection to standard analogue UK telephone lines. This lead and your Sky+ box have been specifi cally designed for this purpose. Do not attempt to connect the telephone lead to anything other than a standard UK telephone line.

Switching on Dolby

®

Digital audio

With the optical digital-audio output you can connect your Sky+ box to a compatible sound system and listen to programmes broadcast in Dolby

®

Digital audio. For this you need an optical cable (not supplied) and you have to change the default settings on your Sky+ box, as follows:

Dolby D.

3 Press the down arrow to highlight Save New Settings, then press select.

Please note that some older amplifi ers may not support Dolby

®

Digital audio.


Changing how the front-panel indicator works

The recording indicator on the front panel of your Sky+ box lights up whenever you are recording or using the playback functions.

You can change the way the front panel indicator works, as follows:

1 Press on your remote control and select Sky+ Setup from the

Services menu.

setting.

You can choose one of three settings:

Standard The recording, playback and/or circular playback indicators light up if you’re recording and/or playing

Off

Demo

The circular indicator is turned off, but the recording and/or playback indicators light up if you’re recording and/or playing back with Sky+.

All indicators light up in continuous sequence.

you can change when and how the indicator lights up remote message online back up select

62 USING YOUR SKY+

ENVIRONMENTAL INFORMATION

Packaging

When disposing of this product packaging, please ensure that it is recycled

This will reduce the demand for virgin wood pulp, whilst diverting material that would otherwise end up in landfi ll.

Sky+ box recycling

Do not dispose of this product with your domestic rubbish

At the end of its useful life, this product contains materials which when processed correctly can be recovered and recycled. By participating in the responsible recycling of this product you will be reducing the requirement for new raw materials and reducing the amount of material that would otherwise end up in landfi ll.

When you obtain a new, similar product your retailer/service provider may offer to take this old one off you. Alternatively, you can take it to your local recycling centre. Your retailer or local municipal authority will advise you of the collection facilities available for waste electronic products in your area.

Use of this service will be free to you.


Saving energy with Auto Standby

Your Sky+ box features an energy-saving mode called Auto Standby. If the box is inactive throughout any two-hour period between 10.59pm and 3.59am, it will automatically to go into standby. Just before this happens, if your TV is on, you will see a message on screen (see right). You can press back up to remove the message, otherwise your Sky+ box will go into standby.

This does not affect any recordings you have set, as the box can still perform up to two simultaneous recordings while in standby.

When you turn the box back on it will be tuned to the channel you last watched.

If you want to switch off Auto Standby, go to Services, then Sky+ Setup, highlight Auto-Standby and select OFF. However, please remember that this is an energy-saving feature and will help protect the environment if you keep it on.

64 USING YOUR SKY+

TROUBLESHOOTING

You can get help on using Sky digital from various places.

• Use this booklet as your full guide to using your Sky+ box and getting the most out of its exclusive features. The troubleshooting tips in the next pages may come in handy if you have any problems using your Sky+ box. If you have any problems that aren’t covered in this guide or the other references, call Sky+ or your broadcaster.

• You can get interactive technical help under Interactive > Sky Customer Service > Technical Assistance.

• Press on your remote control for general help on using the Sky Guide screens.

• For online help, go to the Customer Support pages of www.sky.com.

• Don’t forget the user guides that come with your TV, video/DVD recorder, sound system and any other devices you’re using.


What’s wrong?

My Sky+ box isn’t working:

The box is stuck in standby / the screen is blue / the picture is frozen and I can’t use the remote control or buttons on the box.

My remote control isn’t working.

I’ve forgotten my PIN.

Nothing is happening onscreen.

-

-

Possible reason

Because of a temporary error, you may need to restart your Sky+ box.

Your Sky+ box may be off or not plugged into the mains.

The batteries in your remote control may be fl at or something may be between your remote control and your

Sky+ box.

What to do now

Restart your Sky+ box as follows:

1) Make sure the box is in standby (red power light).

2) Wait one minute (important to avoid damage).

3) Turn the box off at the mains and wait one minute.

4) Turn the box back on. The power light turns red.

5) Wait 30 seconds then press the power button.

6) The box comes out of standby and the power light turns green.

This should solve the problems you were having before.

Make sure you point your remote control directly at your Sky+ box, and that nothing is between the two.

The remote command light on your Sky+ box and on your remote control should fl ash each time you press a remote control key. If neither light fl ashes, check the batteries in your remote control.

When you fi rst get your Sky+ box your PIN is the last four digits of the number on the back of your viewing card. If this does not work call your broadcaster to have your PIN reset.

My remote control works with my TV but not with my Sky+ box.

Someone has pressed tv on your remote control.

Make sure the mains lead is properly plugged in and your Sky+ box is switched on. Press Sky on your remote to control your Sky+ box.

Press Sky on your remote to control your Sky+ box.

66 USING YOUR SKY+

What’s wrong?

There’s onscreen interference.

Some or all of the keys on my remote control don’t work with my TV.

I can’t fi nd a channel I have watched before.

It says Clashed next to a recording in my Sky+ Planner.

It says Recording interrupted in a recording’s programme information.

One of my recordings failed.

Possible reason What to do now

Your TV or video recorder may not be correctly tuned.

Check that your TV and video recorder are correctly tuned to your Sky+ box. For further information, refer to your TV and video recorder user guides. In some cases your Sky+ box may need retuning.

Call Sky Customer Service for more advice.

Someone has pressed Sky on your remote control or you need to reset your remote control.

The channel may only broadcast for part of the day.

Press tv on your remote to control your TV.

Refer to Resetting your remote control

(page 56) in this guide to reset your remote.

Check the TV Guide listings to see when the channel is available.

A third programme was set to record at the same time as two others, OR

A programme’s time changed after you set it to record, making it clash with other recordings.

See When recordings clash (page 24) to avoid this in the future.

Bear in mind that for series-linked programmes, the next episode is sometimes added to the Planner only when the prior episode starts recording.

Someone may have interrupted the recording then restarted it, OR

You may not have the right subscription set up.

If you are sure the recording was not interrupted and then restarted, please call Sky Customer Services to check you have the correct subscription set up.

This could be for a number of reasons.

To see why it failed, highlight the programme in your

Planner and press the information key. See also Using your Planner

(page 20).


What’s wrong?

The start of a programme was not recorded.

My phone line is not connected

(continued opposite...)

Possible reason What to do now

You set up numerous back-to-back recordings. Sky prioritises the end of an existing recording over the start of a new one.

A) Your phone number is ex-directory or you withhold your number when making calls. (see overleaf for more possible reasons).

Warning: please ensure you follow steps 1 - 6 precisely and do not make any other changes while in the Installer Setup menu as these may have an adverse affect on your service.

To get your Sky+ box to record in the most effi cient way, set the recording functionality to Automatic, as follows:

1) Press services then select Sky+ Setup.

2) In the Sky+ Setup screen, highlight Add to Start of

Recording and use the arrows to choose Automatic.

3) Do the same for the option Add to End of Recording.

4) Select Save New Settings when you’re done.

See also Adding to the start and end of recordings

(page 29).

A) Change the dialling prefi x, as follows:

1) Using your Sky remote control, press services followed by number 4.

2) Press the numbers 0, 1 then select to show the

Installer Setup menu.

3) Press number 3.

4) Highlight Dialling Prefi x and press the number sequence 1, 4, 7, 0.

5) Highlight Save New Settings.

6) Make sure your phone line is free then press select.

Your box will now try to call us back, which will check the phone line connection.

After getting the message Callback in progress, the previous menu appears.

If you see any other message at this stage, please call Sky Customer Service.

68 USING YOUR SKY+

What’s wrong?

My phone line is not connected

(...continued)

Possible reason

B) There’s more than one phone line in your home but you’ve connected one or more of your boxes to the line that’s NOT registered to your

Sky account.

C) A Sky box and card registered to your account is in another property that you own.

What to do now

B) Reconnect your Sky box(es) to the correct phone line (the one you have registered with us), then follow the ‘callback’ procedure below.

D) You have an ADSL/Broadband service at home.

C) Reconnect the Sky box to the phone line at the home address that your account is registered to - and always keep it connected at that property only, then follow the ‘callback’ procedure below.

D) Make sure you have an ADSL/broadband fi lter connected to the phone socket, plug the telephone line from the box into the fi lter, then follow the

‘callback’ procedure below.

E) Reconnect the phone line, then follow the

‘callback’ procedure below.

E) You have disconnected your phone line (e.g. to carry out decorative works in your home).

Warning: please ensure you follow steps 1 - 5 precisely and do not make any other changes while in the Installer Setup menu as these may have an adverse affect on your service.

Callback procedure:

1) On your Sky+ remote control, press services followed by number 4.

2) Press the numbers 0, 1, then select to show the Installer Setup menu.

3) Press number 6. When FOR YOUR INFORMATION appears, press select. When the next screen appears showing a number of readings (signal strength etc), press select. When you see the message Channel line-up complete, press select.

4) Make sure your telephone line is connected and press select again.

5) Your box will now try to call us back, which will check the phone line connection.

After getting the message Callback in progress, the previous menu appears.

If you see any other message at this stage, please call Sky Customer Service for more advice.


Display messages

Read these tips if you see a message onscreen and you don’t know what to do next.

Message

Insert your viewing card

What does it mean?

There’s no viewing card in the viewing card slot of your Sky+ box.

There is a problem with your viewing card

Insert your new viewing card

This viewing card is not authorised

Your Sky+ box cannot recognise your viewing card.

You have inserted your old viewing card.

-

This is the wrong card for this Sky+ box. Insert the correct viewing card

You cannot purchase this programme at the moment

This programme has already started

Recording/Live Pause is not available

70 USING YOUR SKY+

You have more than one box and have put the wrong viewing card in this

Sky+ box.

Most likely because of a temporary problem, you can’t buy this programme now.

The programme has already started and you can’t buy it now.

Your Sky+ subscription has expired.

What to do now

Insert or reinsert your viewing card. The card holds all the information your Sky+ box needs to know about your subscription.

Check that it’s your viewing card, that it’s in the right way up, and that it’s not damaged.

Remove your old viewing card and insert your new viewing card.

Call the telephone number shown on your screen to get your viewing card authorised.

Insert the correct viewing card for this Sky+ box.

You may be able to buy it later.

Check the listings to fi nd out when it’s next on so you can buy it then.

Call Sky+ Customer Service to renew your subscription.

Message

The Planner is full.

You must delete an entry before another programme can be added

There is insuffi cient credit left on your

viewing card, or

There is insuffi cient space left on your viewing card

You have entered your PIN incorrectly three times. PIN is now blocked for 10 minutes

No satellite signal is being received

To use the full range of interactive services please ensure that an operating telephone line is connected

What does it mean?

You have already used the maximum space in your Planner.

What to do now

Try to delete some programmes from the Planner

Highlight the programmes you want to delete from your Planner and press the yellow (Delete) key.

There’s not enough credit left on your viewing card account to buy this programme, OR

There’s not enough space on your viewing card to store the information for this programme.

First check that the telephone lead between your

Sky+ box and the socket is properly plugged in. If you still see the message, call the number shown on your screen so you can order this programme.

The wrong PIN has been entered three times in a row.

You will not be able to access anything that needs a

PIN for 10 minutes. If you have forgotten your PIN, call your broadcaster.

This could be due to bad weather, such as strong winds or heavy rain.

Snow on your dish can also cause a loss of signal.

Your Sky+ box is not connected to an operating telephone line.

If the picture isn’t restored after the weather has cleared, or the conditions are fi ne, check that the cables from your satellite dish are correctly plugged into the back of your Sky+ box.

Otherwise, restart your box by following the steps under My Sky+ box isn’t working (page 66). If this doesn’t resolve the problem, call Sky Customer

Service.

Check that the telephone lead between your Sky+ box and the socket is properly plugged in.

Follow the steps described under My phone line is not connected

(page 68).


Message

No signal found

What does it mean?

Your Sky+ box couldn’t fi nd a signal after you asked it to fi nd new channels.

This programme is no longer available

Digital text is not available during playback

You cannot record/play back this programme

System fault

You selected a programme that is no longer available in your Planner.

Your Sky+ box does not record digital text.

You tried to record a programme which cannot be recorded by your

Sky+ box.

There was an unexpected error with your Sky+ box during system setup.

Housekeeping.

Please wait

Recording interrupted by loss of signal or cancellation.

Please wait

Play/Pause/Record are not available whilst in an interactive service

Your Sky+ box is trying to resolve a system fault.

Your Sky+ box temporarily lost the satellite signal during recording, or recording was cancelled and restarted during the programme.

You tried to play, pause or record a programme while you are using an interactive service.

What to do now

Check the settings you entered were right.

Select another programme.

To view digital text, press Sky to return to live programmes, then press text.

Select a different programme to play back / record. If this doesn’t work, call Sky Customer Service.

Call Sky Customer Service.

Wait for your Sky+ box to resolve the problem; if it is not resolved call Sky Customer Service.

You may see this message when you’re playing back a recorded programme. After a few seconds your

Sky+ box continues playback from the point when the satellite signal returned or recording was started.

Press Sky on your remote control to leave the interactive service before using these keys. As long as the broadcaster allows it, you can record programmes featured within an interactive service. However, you cannot record the entire interactive service itself.

72 USING YOUR SKY+

Message What does it mean?

The batteries in this remote control are low. Please replace within the next few

days (or you see a battery symbol in the Search & Scan banner)

The batteries in the remote control need to be changed.

Synopsis not available

You have pressed the information key while Sky+ is recording two programmes at the same time.

Sky+ can’t display a programme synopsis while recording two programmes at the same time.

Channel not available

What to do now

Change the batteries in your remote control as soon as possible. See Replacing the batteries (page 58).

Follow the onscreen instructions.

You have entered the wrong channel number. If it’s an adult channel it may have been removed by parental control settings.

Select a different channel or turn off the Remove Adult

Channels setting in the Parental Control screens.

See Having more control over kids’ viewing (page 45).

TELEPHONE NUMBERS

You can fi nd Sky and other broadcasters’ phone numbers under

Services > Telephone Numbers.

Call Sky+ if the problem is related to Sky or Sky+ features.

Before you call, you need your system’s details, found under

Services > System Setup > System Details.


S PECIFICATIONS

These specifi cations may change without notice. Sky may not be held responsible for discrepancies.

General

Operating voltage:

Power consumption:

Weight:

230V AC +15%; 50 Hz

60 W (max.); 45 W (typical)

LNB switching +13/+18VDC 350mA MAX / 22kHz

(packed)

Dimensions (W x H x D):

UHF modulator:

Operating temp. range:

Storage temp. range:

380 mm x 72 mm x 243 mm

CCIR PAL System I; Ch. 21 to 69 (factory setting is 68)

0°C to +40°C

-20°C to +60°C

Hard disk capacity: 160 GB (80 GB personal storage space)

Connectors

MAINS INPUT:

DISH INPUT 1:

DISH INPUT 2:

TV SCART:

VCR SCART:

TELEPHONE LINE:

AERIAL IN:

RF OUT - 1:

RF OUT - 2:

AUDIO OUT (L and R):

OPTICAL AUDIO OUT:

USB 2.0 :

RS-232:

IEC 320 2-pin female F-type 75Ω (950-2150 MHz) female F-type 75Ω (950-2150 MHz)

SCART (composite video out; RGB out)

SCART (composite video in/out; RGB in)

RJ11, V90

IEC 169-2 female

IEC 165-2 male

IEC 165-2 male

Phono sockets (RCA)

Optical digital-audio socket for 5.1 surround sound

Front and rear connectors

DB-9 female, data communications equipment (DCE)

The product complies with the following European

Council Directives:

- 2006/95/EC (the Low Voltage Directive) as amended;

- 89/336/EEC (the EMC Directive) as amended;

- 1999/5/EC (the R&TTE Directive) as amended.

If you connect earthed equipment to the RS-232 port, you must use an approved screened cable.

74 USING YOUR SKY+

INDEX

8PM symbol 46

A

A-Z listings 15 add to end / start of recording 29 adult channels removing 46 audio description beep 51 code 17 fi nding easily 51 for current channel only 51 play wherever available 51

Auto Standby 64 available disk space 27

B

banner information 17

Search & Scan 14 batteries low battery symbol 58 replacing 58 beep play if audio description available 51 bookmark reminder clip 35 bookmarks 35 deleting 35 overview 35 saving 35 skipping to 36 starting playback from 36

Box Offi ce ordering 43 showing subtitles or audio descrip 51 stored in your Planner 44 watching 44

C

cancelling recordings 26 changing channels 10 with Search and Scan 11 channels 10

E

electrical information 5 envelope symbol 53 environmental information 58,62

F

adding 55 changing 10 changing during playback 34 favourites 15,50 fast forward speed 34 to bookmarks 36 key 34,36 restricting 47 channel number 10 clashes recording 24 symbol 34 favourite channels 13 changing to 15 storing 50 reminders 19 codes 17 colour keys 13 managing programmes in your Planner fi nding a specifi c channel 15 a specifi c programme 16 favourite channels 13

21 colour options onscreen 13,52 info on a programme 17 subtitled programmes 51 connecting stereo system 60,61 forwarding 34 front-panel indicator 62 telephone line 61,68,69 your Sky+ box 59 content codes 17 copying to video/DVD 20,37 copy protection 17 disk space 25,27

Sky Anytime on TV 27

Disk Space Management 27

Dolby

®

Digital audio 61

G

gamepad 52 games 52 getting started 9 go interactive 52

D

H

deleting bookmarks 35 help key 51 recordings 26

I

information key 15,16,38

Instant Rewind 7,30 settings 31 interactive 52 card and slot 52 recording interactive services

52 support 65 interactive key 52 interactive services 13,52,68 spending restrictions 42

K

Keep 21,25,26

L

Language & Subtitles 51 letter codes 17

Live Pause 7,30

Live TV pausing 30 rewinding 30

M

mains plug 5 mains supply 5

Message Alert 13,53 message light 53 more information on programmes 15,16 mute 9

N

narrative


see audio description 51 number keys 10 number of channel 10

O

online help 65 spending restrictions 47 overview of recordings and reminders 20

P

padlock symbol 46,47,48 parental control channel restrictions 47 hiding adult channels 46 other restrictions 48 restricting rated programmes 46 restricting specifi c channels 47 restricting spending 47

Sky Anytime on TV 41 viewing restrictions 47

Parental Control menu 45

Part Recorded 26 pause key 34 pause symbol 34 pausing 34 pausing live TV 30 phone line 38,42,52,59,61,68,69

Picture Settings 53

PIN 45

Box Offi ce 43 changing 45 if you forget your PIN 45,66


PIN on pre-watershed playback 41

Planner 20 adult channels 46 cancelling recordings 26 deleting recordings 26 getting to from playback 34 playing recordings 32 recording status 20 starting playback from bookmarks 32,36 playback bookmarks 35 fast forwarding 34 front-panel indicator 62 pausing 34 rewinding 34 slow motion 34 symbol 33 playing 32 bookmarks 35 choosing a starting point 32 games 52 pausing 34 recorded programmes 32

Sky Anytime on TV 39 stop 34 play key 33 slow motion 34 protecting programmes 25,26

R

radio channels recording 28 rated programmes restricting 46 rating codes 17 recording 27 clashes 24 front-panel indicator 62 interactive services 52

76 USING YOUR SKY+ on the move 23 radio channels 28 restrictions 47

Sky Anytime on TV 40 status 20 recordings copying to video/DVD 37

PIN-protect 25 recording status clashed 20,26 part recorded 20,26 recording 20 recording interrupted 20,26 record symbol 23 reminder set during an advert 19,23 reminders 19 clashes 19 remote control and your TV 8 colour keys 13,51 fast forward key 34,36 help key 51 information key 15,16 interactive key 52 mute key 9 number keys 10 pause key 34 playing games 52 play key 33,34 resetting 8,56,67 rewind key 30,34,36 services key 29,51,53,55 sky key 9,34 standby key 9 stop key 34 tv guide key 10 tv key 8 volume key 9 removing adult channels 46

Sky Anytime on TV list 42 resetting remote control 8,56,67 restricting rated programmes 48 specifi c channels 47 specifi c programmes 46 spending 47 restricting viewing

Sky Anytime on TV 41 rewind speed 34 to bookmarks 36 rewinding live TV 30 settings 31 rewind key 30,34,36 rewind symbol 34

S

safety information 4 satellite dish 6 saving bookmarks 35 energy 9,64

Live Pause recordings 31 schedule changes reminders 19

Search & Scan banner 14 changing channels 10,11,14 favourites 50 radio channels 18 recording 23,26 remaining viewing time 33 what’s on 14 seeing what’s on 14

favourite channels 15

Search & Scan banner 11

Series Link 22 services restricting spending 42 system setup 51 settings front-panel indicator 62

Instant Rewind 31 languages & subtitles 51 remote control 8

Sky+ 27,31 sound 9 skipping to bookmarks 36

Sky+ bookmarks 35 hard disk 4,27,37,74 recording 27 settings 27,31

Sky Anytime on TV 38 button 38 cancelling 42 disk space 27 on your PC 38

Parental Control 42,47

PIN 42 programme information 38 recording 40 restricting viewing 42,47 resuming 42 sorting by genre 39 stopping 42 updates 40

Sky+ box hard disk 4,27,37,74 how it works 6 restarting 66,71

Sky+ Playback screen 32

Sky+ Planner 20 adult channels 46 cancelling recordings 26 deleting recordings 26 getting to from playback 34 playing recordings 32 recording status 20 starting playback from bookmarks 32,36

Sky Customer Services if you forget your PIN 45, 66 telephone numbers 73

Sky Guide 12

Sky key 9,34 slow motion 34 sound settings 9 speaker symbol 18 specifi cations 74 standby key 9 starting point 32 stopping playback 34 stop key 34 subscription 7 subtitles code 17 fi nding easily 51 for current channel only 51 show wherever available 51 support interactive help 65 online help 65 technical assistance 65 telephone numbers 73 troubleshooting 65 symbol

8PM 47 bookmark 35 colours 52 envelope 53 fast forward 34 keep 25 low battery 59 padlock 41,42,43 pause 34 playback 33 record 23 reminder 19 rewind 33 skip back 36 skip forward 36 speaker (radio channels) 18 system setup 51,53,61

T

technical assistance 65 telephone line 38,42,52,59,61,68,69 telephone numbers 7,73 troubleshooting 65 display messages 70

TV Guide 14 tv guide key 10 tv key 8

W

watching Sky Anytime on TV 38 weather conditions 71 what’s on

A-Z listings 16 complete overview 14 fi nding a specifi c channel 15 fi nding a specifi c programme 16 quick glance 14


TV Guide 14 widescreen 17

U

unsuitable channels hiding adult channels 46 updates 6

V

viewing card 7 viewing restrictions 47 volume 9 muting 9


78 USING YOUR SKY+


80 USING YOUR SKY+

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