Axor | Phoenix 17104XX1 | User manual | Installation Instructions / Warranty

Installation Instructions / Warranty
Axor Citterio
39384XX1
39387XX1
Axor Citterio
39385XX1
39386X1
Axor Terrano
37375XX1
37379XX1
Axor Terrano
37475XX1
37374XX1
Axor Steel
35375801
35379801
Axor Carlton
17475XX1
17379XX1
Axor Carlton
17375XX1
17374XX1
Axor Phoenix
17384XX1
17387XX1
Axor Massaud
18743001
18747001
Axor Starck X
10385XX1
10386XX1
Axor Uno
38475XX1
38379XX1
Axor Phoenix
17385XX1
17386XX1
Axor Starck
10375XX1
10379XX1
Axor Montreux
16810XX1
16815XX1
Upgrade Kit
06800XX3
Ecostat / EcoMax Trim Kits
Axor Starck
10375XX1
Ecostat
10379XX1
EcoMax
Axor Starck X
10385XX1
Ecostat
10386XX1
EcoMax
Axor Citterio - Cross Handle
39384XX1
Ecostat
39387XX1
EcoMax
Axor Citterio - Lever Handle
39385XX1
Ecostat
39386XX1
EcoMax
Axor Massaud
18743001 Ecostat
18747001 EcoMax
Axor Steel
35375801 Ecostat
35379801 EcoMax
Axor Uno
38475XX1
EcoStat
38379XX1
EcoMax
Installation Considerations
•
•
•
•
For best results, Hansgrohe recommends that this trim kit be installed by a licensed,
professional plumber.
Prior to the installation of this trim kit, rough valve 15373181 or 15374181 must be
installed. The finished wall must be complete.
The water must be turned off at the main before beginning installation.
The EcostatTM and EcomaxTM thermoelements incorporate isolation stops and check valves.
These trim kits are compatible with the new style
rough, manufactured after 10/2003. Note the
more rectangular opening.
ok!
These trim kit are not compatible with the
older-style rough, manufactured before
10/2003. The opening is too wide to be
covered by the escutcheon.
no!
8”
/
57
Axor Montreux
16810XX1
Ecostat
16815XX1
EcoMax
Axor Terrano - Cross Handle
37375XX1
Ecostat
37379XX1
EcoMax
Axor Terrano - Lever Handle
37475XX1
Ecostat
37374XX1
EcoMax
Axor Carlton - Cross Handle
17475XX1
Ecostat
17379XX1
EcoMax
Axor Carlton - Lever Handle
17375XX1
Ecostat
17374XX1
EcoMax
Axor Phoenix - Cross Handle
17384XX1
Ecostat
17387XX1
EcoMax
Axor Phoenix - Lever Handle
17385XX1
Ecostat
17386XX1
EcoMax
EcoMax Upgrade Kit
06800XX3
”
/4
63
10375XX1
10379XX1
39385XX1
39386XX1
35375801
35379801
10385XX1
10386XX1
18743001
18747001
38475801
38379801
39384XX1
39387XX1
37475XX1
37374XX1
16810XX1
16815XX1
37375XX1
37379XX1
17384XX1
17387XX1
17475XX1
17379XX1
17385XX1
17386XX1
17375XX1
17374XX1
Installation
Remove the flush insert and the o-rings. Do not
discard the hex-head screws.
Cut the installation box so that it is nearly flush
with the finished wall. Seal around the installation
box with waterproof bathroom sealant.
Install the new o-rings included with the
thermoelement. Install the thermoelement, using
the saved hex-head screws. Turn on the water and
check for leaks.
Install the trim carrier plate with the enclosed
carrier screws.
Install the trim sleeve with the indexing mark at the
12:00 position.
Push the escutcheon firmly over the carrier plate - the
sealing ring around the carrier plate will hold it in
place. Install the handle adapter with the screw.
Install and justify the handle.
indexing
mark
Massaud only:
Install the two pieces of the sleeve -- the safety set
and the cover. Orient the safety set as shown in the
illustration.
Install the escutcheon.
Install the handle adapter and screw. Install and
justify the handle.
Justify the handle
Tools required: small slot-head screwdriver, thermometer
Loosen, but do not remove, the set screw on the handle.
Turn the water on to one of the functions. Place the thermometer in the water stream. Turn the
handle until the water is 100o F. Turn the water off, without moving the thermostatic mixer handle.
Remove the thermostatic mixer handle. Replace it so that the safety stop override button is at the
12:00 position. Tighten the set screw.
Reverse the Thermoelement
If the EcostatTM or EcoMaxTM outputs both hot and cold water, but the water does not mix, the
supply lines may have been crossed, or the rough valve or thermoelement may have been installed
upside down. This is easily remedied .
Turn the water off to the valve – do not use the stops on the thermoelement.
Remove, reverse, and reinstall the entire thermoelement.
User Instructions
Turn the handle clockwise to make the water cooler, counter-clockwise to make it warmer.
The handle will stop at the 100o safety stop. To obtain water hotter than 100o, push the safety
stop override button and continue turning the handle counter-clockwise.
Using the isolation stops
Turn off the water using the isolation stops on the Ecostat or EcoMax
instead of turning off the water to the whole house when making minor
repairs to the shower.
stops
Use an 8 mm allen wrench to turn the isolation valve clockwise to close
the stop. Be sure to close both the hot and cold stops before removing
the cartridge, etc. Turn a volume control valve on to depressurize the system
and to confirm that the water is off.
The water must be turned off at the main before the entire thermoelement can be removed.
EcoMaxTM Upgrade Kit 06800XX3
Installation Considerations
The EcoMaxTM upgrade kit contains an EcoMaxTM function block, trim sleeve, and screws. It is
used to upgrade an existing EcostatTM installation.
Install the EcoMaxTM Upgrade Kit
Turn the water off to the valve before proceeding.
Do not use the stops on the thermoelement.
Remove the trim. Set it aside in a safe place.
Remove the EcostatTM thermoelement and the o-rings.
Install the EcoMaxTM thermoelement and o-rings Use
the screws provided with the EcoMaxTM upgrade kit.
Turn on the water to the valve and check for leaks.
Replace the trim as shown in the previous instructions
EXCEPT use the included EcoMaxTM trim sleeve.
Justify the handle.
Set the High Temperature Limit Stop (optional)
IMPORTANT: Many municipalities have codes limiting the maximum discharge temperature of a
shower valve to 110o F or less. Please know and follow all applicable local codes when setting
the high temperature limit stop.
Tools Required:
Thermometer
3 mm Allen wrench (included with trim kit)
Turn the hot and cold supplies to the valve on.
Turn the water on using the handle.
Use the 3 mm Allen wrench to loosen the set screw on the bottom of the handle. Remove the
handle.
Remove the clip and stop ring from the thermostatic cartridge stem. Put them in a safe place.
Turn the thermostatic mixer stem with your fingers, clockwise to make the water cooler, counterclockwise to make the water warmer. Turn the stem until the water coming out is the desired
maximum high temperature – 110o in most areas.
Reinstall the stop ring so that it is against the stop. Reinstall the clip.
Justify and reinstall the handle.
Replacement Parts
1g
9
7
8
1e
1f
4b
10
4a
11
1d
5
3
6
2a
1b
2b
1i
1a
1k
12
1h
1c
1j
14
2d
1m
13
2c
1n
1a
1b
1c
1d
1e
1f
1g
1h
1i
1j
1k
1m
1n
2a
2b
2c
2d
3
4a
4b
10
Citterio cross handle
Citterio lever handle
Starck handle
Steel handle
Terrano handle, lever
Terrano handle, cross
Uno handle
Carlton handle, cross
Carlton handle, lever
Phoenix handle, cross
Phoenix handle, lever
Montreux handle
Massaud handle
Escutcheon, square
Escutcheon, round
Escutcheon, Montreux
Escutcheon, Massaud
EcostatTM sleeve
EcoMaxTM sleeve
EcostatTM cartridge
EcoMaxTM cartridge
39994XX1
39391XX1
10391XX1
35391801
37391XX1
37994XX1
38391XX1
17994XX1
17391XX1
96631XX1
96791XX1
16594XX1
18097000
96749XX0
96452XX0
98648XX0
98678000
95032XX0
96635XX0
94282000
96633000
5
6
7
8
9
10
11
12
13
14
check valve
isolation stop
seals
seals
seals
carrier plate
carrier plate screw
handle adapter
Massaud handle adapter
Massaud sleeve
XX = color
00 = chrome
09 = chrome/gold
42 = platinum
80 = steel
81 = satinox
82 = brushed nickel
83 = polished nickel
93 = polished brass
95033000
95036000
96364000
95037000
96636000
96447000
96454001
97108000
98701001
98734001
Cleaning Recommendation for Hansgrohe Products
Modern lavatory faucets, kitchen faucets, and showers consist of very different materials to comply with the needs of the
market with regard to design and functionality. To avoid damage and returns, it is necessary to consider certain criteria when
cleaning.
Cleaning Materials for Faucets and Showers
Acids are a necessary ingredient of cleaning materials for removing lime, however please pay attention to the following points
when cleaning faucets and showers:
•
Only use cleaning materials which are explicitly intended for this type of application.
•
Never use cleaning materials which contain hydrochloric, formic, phosphoric, or acetic acid, as they cause considerable
damage.
•
Never mix one cleaning material with another.
•
Never use cleaning materials or appliances with an abrasive effect, such as unsuitable cleaning powders, sponge pads,
or micro fiber cloths.
Cleaning Instructions for Faucets and Showers
Please follow the cleaning material manufacturer’s instructions. In addition, pay attention to the following points:
•
Clean the faucets and showers as and when required
•
Use the amount of cleaning product and the amount of time recommended by the manufacturer. Do not leave the cleaner
on the fixture longer than necessary.
•
Regular cleaning can prevent calcification.
•
When using spray cleaners, spray first onto a soft cloth or sponge. Never spray directly onto the faucet as droplets can
enter openings and gaps and cause damage.
•
After cleaning, rinse thoroughly with clean water to remove any cleaner residue.
Important
Residues of liquid soaps, shampoos, and shower foams can also cause damage, so rinse with clean water after using.
Please note: if the surface is already damaged, the effect of cleaning materials will cause further damage.
Components with damaged surfaces must be replaced or injury could result.
Damage caused by improper treatment is not covered under the warranty.
Limited Lifetime Consumer Warranty
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”). This warranty is limited to
Hansgrohe products which are purchased by a consumer in the United States after March 1, 1996, and installed in either the United States or
Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only. This warranty is non-transferable.
WHAT IS COVERED BY THE WARRANTY
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in material or workmanship
as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any product or part of the product that proves defective
because of improper workmanship and/or material, under normal installation, use, service and maintenance. If Hansgrohe is unable to provide a
replacement and repair is not practical or cannot be timely made, Hansgrohe may elect to refund the purchase price in exchange for the return of
the product.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two sentences. If you are a
consumer who purchased the product for use primarily for personal, family, or household purposes, this warranty extends for as long as you
own the product and the home in which the product is originally installed. If you purchased the product for use primarily for any other purpose,
including, without limitation, a commercial purpose, this warranty extends only (i) for 1 year, with respect to Hansgrohe and Commercial products,
and (ii) for 5 years, with respect to AXOR products.
11
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A.
Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B.
Conditions, malfunctions or damage resulting from (1) normal wear and tear, improper installation, improper maintenance, misuse, abuse,
negligence, accident or alteration, or (2) the use of abrasive or caustic cleaning agents or “no-rinse” cleaning products, or the use of the
product in any manner contrary to the product instructions. (3) Conditions in the home such as excessive water pressure or corrosion.
C.
Labor or other expenses for the disconnection, deinstallation, or return of the product for warranty service, or for installation or reinstallation
of the product (including but not limited to proper packaging and shipping costs), or for installation or reinstallation of the product.
D.
Accessories, connected materials and products, or related products not manufactured by Hansgrohe.
TO OBTAIN WARRANTY PARTS OR INFORMATION
Contact your Hansgrohe retailer, or contact Technical Service at:
Hansgrohe Inc.
1492 Bluegrass Lakes Parkway
Alpharetta GA 30004
Toll-free (800) 334-0455.
In requesting warranty service, you will need to provide
1.
2.
3.
The sales receipt or other evidence of the date and place of purchase.
A description of the problem.
Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Hansgrohe Inc. 1492 Bluegrass Lakes
Parkway, Alpharetta, Georgia 30004, Attention: Technical Service, if required by Hansgrohe.
When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid.
EXCLUSIONS AND LIMITATIONS
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER THIS WARRANTY IS
THE EXCLUSIVE REMEDY OF THE PURCHASER. HANSGROHE NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO CREATE FOR IT ANY
OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES,
ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING MERCHANTABILITY).
PRODUCT INSTRUCTIONS AND QUESTIONS
Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or visible defect. Prior to installing,
always carefully study the enclosed instructions on the proper installation and the care and maintenance of the product. If you have questions at
any time about the use, installation, or performance of your Hansgrohe product, or this warranty, please call or write to us or call us toll-free at
800 334 0455.
Hansgrohe, Inc. • 1490 Bluegrass Lakes Parkway • Alpharetta, GA 30004
Tel. 770 360-9880 • Fax 770 360 9887
www.hansgrohe-USA.com
US - Installation Instructions • Part No.90500004 • Revised 08/2007
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply
to you. This warranty gives you specific legal rights, and you may have other rights which vary from State to State. You may be required by
law to give us a reasonable opportunity to correct or cure any failure to comply before you can bring any action in court against us under the
Magnuson-Moss Warranty Act.