ProHeat Pro-Tech

™

U S E R ’ S G U I D E

7920 SERIES—220 / 240V

3

Safety Instructions

4

Product View/Accessories

5

Assembly

6-17 Features / Operations

17-19 Routine Maintenance

20-21 Troubleshooting

22

Consumer Services

23

Replacement Parts

24

Warranty

2

Thanks for buying a BISSELL ProHeat Pro-Tech™

We’re glad you purchased a BISSELL ProHeat Pro-Tech heated formula deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system.

Your ProHeat Pro-Tech is well made, and we back it with a limited two-year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance.

My great-grandfather invented the floor sweeper in 1876. Today,

BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your ProHeat Pro-Tech.

Thanks again, from all of us at BISSELL.

Mark J. Bissell

President and Chief Executive Officer

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should be observed, including the following:

READ ALL INSTRUCTIONS BEFORE

USING YOUR UPRIGHT

DEEP CLEANER.

Always connect to a properly Earthed Outlet.

Unplug from outlet when not in use and before conducting maintenance or troubleshooting.

WARNING:

To reduce the risk of fire, electric shock, or injury:

■ Use indoors only

■ Do not immerse

■ Use only on surfaces moistened by cleaning process

■ Do not leave machine when it is plugged in

■ Do not service machine when it is plugged in

■ If the supply cord is damaged, it must be replaced by an authorized Service Center in order to avoid a hazard

■ Do not use machine if it has been dropped, damaged, left outdoors or dropped into water

■ Do not expose to rain, store indoors

■ Do not pull or carry by cord, use cord as a handle, close door on cord, pull cord around sharp corners or edges, run appliance over cord, or expose cord to heated surfaces

■ Do not carry the appliance while in use

■ Do not unplug by pulling on cord. Unplug by grasping plug not the cord

■ Do not handle plug or appliance with wet hands

■ Do not put any object into appliance openings, use with blocked opening, or restrict air flow

■ Do not expose hair, loose clothing, fingers or body parts to openings or moving parts

■ Do not pick up hot or burning objects

■ Do not pick up flammable or combustible materials (lighter fluid, petrol, kerosene, etc.) or use in the presence of explosive liquids or vapour

■ Do not use appliance in an enclosed space filled with vapours given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapours

■ Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, petrol, etc.)

■ Do not modify the 3-pin Earthed plug

■ Do not allow to be used as a toy

■ Do not use for any purpose other than described in this User’s Guide

■ Use only manufacturer’s recommended attachments

■ Use only cleaning products formulated by

BISSELL for use in this appliance

■ Keep openings free of dust, lint, hair, etc.

■ Keep appliance on a level surface

■ Turn off all controls before unplugging

■ Be extra careful when cleaning stairs

■ Pay close attention when working around children

SAVE THESE INSTRUCTIONS.

THIS MODEL IS FOR HOUSEHOLD USE ONLY.

WARNING:

IMPORTANT

FOR OPERATION ON

A 220/240 VOLT A.C. 50/60 Hz POWER

SUPPLY ONLY.

This appliance must be earthed.

If your appliance is fitted with a nonrewireable

BS 1363 plug it must not be used unless a 13 amp (ASTA approved to BS 1362) fuse is fitted in the carrier contained in the plug. Spares may be obtained from your BISSELL supplier. If for any reason the plug is cut off, it must be disposed of, as it is an electric shock hazard should it be inserted into a 13 amp socket.

3

Power

Switch

Tank-in-

Tank ™

3.

2.

Trigger

Keep plenty of genuine BISSELL Advanced

Deep Cleaning Formulas and Scotchgard ™ protector Cartridges on hand so you can clean and protect whenever it fits your schedule.

Always use genuine BISSELL Advanced Deep

Cleaning Formulas. Non-BISSELL cleaning solutions may harm the machine and void the warranty.

Upper

Handle

Crevice Tool

Storage

Tool Caddy

Belt

Storage

Power Cord

Quick Release

Tough Stain

Brush Storage

4.

Hex

Nuts

TurboBrush ™

Storage

SmartTemp ™

Ready Light

SmartMix ™

Switch

SmartMix ™

Bottle

Handle

Release

1.

Flex Hose

Lower Handle

Perfect Pass™

Flow Indicator

(Filter Inside)

ReadyTools ™

Dial

5.

Applicator Tool Storage

Accessories

* All items may not be included with your model.

More tools are available. To order replacement parts or tools please refer to page 23.

4” Upholstery Tool

Tough Stain Brush PreTreat Wand

4

DirtLifter ™

PowerBrush

Belt Access Door

Floor Nozzle Window

H

BR

US

CT

SU

N

IO

Applicator

Tool

Scotchgard ™ protector

Cartridge

TurboBrush ™

Bare Floor Attachment

16 oz. BISSELL

Fiber Cleansing

Formula ™ with

Scotchgard ™

Protection

Spraying Crevice Tool

®

Floor Cleansing Formula ™

FOR DEEP

CLEANING MACHINES

M

ES DEEP

D

IR

T

A N D S T A

I N

Safely Deep Cleans and

Revitalizes No-Wax Floors

CAUTION: MAY BE IRRITATING TO THE EYES.

READ BACK PANEL CAREFULLY

32 FL.OZ.

(946 mL)

32 oz. BISSELL

Floor Cleansing

Formula ™

How To Use This Guide

This User’s Guide has been designed to help you get the utmost satisfaction from your BISSELL ProHeat Pro-Tech. You’ll find assembly and operating instructions, safety precautions, as well as maintenance and troubleshooting instructions. Please read this User's

Guide thoroughly before assembling your deep cleaner.

Pay particular attention to the product diagram, assembly instructions, and part names. Locate and organize all parts before assembly. Familiarize yourself with the parts and where they go.

Following this User’s Guide will greatly enhance your ability to get the most performance from your BISSELL ProHeat Pro-Tech for many years.

Your ProHeat Pro-Tech comes in 3, easy to assemble components.

Upper Handle

Lower Handle

Tool Caddy

The only tool you will need to assemble your cleaner is a Phillips head screwdriver.

How To Put It Together

Refer to Assembly Diagram on page 4

1.

Slide upper handle firmly onto lower handle until screwholes are completely aligned.

2.

Feed bundled power cord through Tool Caddy from caddy’s flat side.

Align upper handle holes and Tool Caddy holes.

3.

4.

Place hex nut into back of Tool Caddy and hold in place. Insert bolt from front to back turning into the hex nut until snug. Do not over tighten. Repeat for the second bolt and hex nut.

5.

Insert 2 screws into lower 2 holes.

Turn until snug.

6.

Snap tools into storage on the Tool Caddy as shown in figure 6.

Wrap power cord and Flex Hose as shown in figure 7.

7.

8.

Insert TurboBrush into storage on upper handle by tilting the top of the TurboBrush and snapping it into place.

ProHeat Pro-Tech assembly is now complete.

WARNING:

Do not plug in your cleaner until you have completely assembled it per the following instructions and are familiar with all instructions and operating procedures.

7

6

ON

OFF

ON

OFF

5

6

Special Features of your BISSELL ProHeat Pro-Tech

™

The BISSELL SmartClean

™

System

The ProHeat Pro-Tech is a home cleaning system that automatically mixes hand hot tap water with BISSELL Advanced Deep Cleaning

Formula and heats the solution as it is applied to the carpet. The combination of heated cleaning solution, powered brush and suction provide a safe and effective method of cleaning.

SmartTemp

™

Temperature control automatically heats the cleaning solution as it is being applied to the carpet (*) to safely optimize cleaning effectiveness.

1.

The Power Switch controls power to the machine and the

SmartTemp feature.

*SmartTemp heats the cleaning solution for carpet and bare floor application only. It does not heat solution sprayed through the accessory tools.

2.

The SmartTemp Ready Light indicates the heater is ON. It is found on the front of the handle where it is easy to see while you clean. Wait two minutes for the heater to warm up before beginning to clean.

3.

SmartTemp increases the water temperature approximately

25° and will not allow it to exceed 180°.

SmartMix

™

Provides custom control for each cleaning job.

1.

Lift the SmartMix Bottle up and out of the machine base.

2.

Turn the SmartMix Bottle over so that the Valve Cap is in an upward position. Unscrew the Valve Cap and fill the

SmartMix Bottle to the mark with BISSELL Advanced Deep

Cleaning Formula.

3.

Replace the Valve Cap, turning until snug.

SmartTemp Ready Light

ON

OFF

SmartMix

Bottle

Power Switch

ON

OFF

Valve Cap

SmartMix Continued

4.

Replace SmartMix Bottle.

Note: If SmartMix Bottle leaks, check for proper positioning of o-ring and straw.

5.

Choose the SmartMix setting that fits the cleaning job.

Water Rinse / Carpet Protector- use for gentle cleaning or for the final rinse after cleaning. This setting must also be used when applying the carpet protector through the applicator, to prevent the pump from temporarily losing its prime.

Normal- automatically provides the best mix of water and concentrate for most cleaning jobs.

High Traffic- automatically mixes the right amount of water and cleaning solution to dissolve tough grime and heavy soil. Note: Residual cleaning materials left in carpet from other products may cause excessive foaming when picked up. If foam is overflowing Tank, move SmartMix Dial to “Water

Only” position until the condition stops.

Note: Both the SmartMix Bottle and the clean water tank must have liquid in them in order for the machine to spray. If one is empty, the machine will temporarily lose its prime and will not spray cleaning solution or water.

DirtLifter

™

PowerBrush

The powered brush roll at the floor nozzle is designed to enhance cleaning performance. The bristle pattern lifts out the deep down dirt while gently grooming carpet fibres. The floating suspension self-adjusts to all carpet heights. When the machine handle is in the fully upright position, Carpet

Saver ™ automatically raises the brush off the carpet and protects your carpet if you leave the Power Switch ON.

O-ring

Position

SmartMix

Dial

NORMAL

W

CARPET

Tip:

Deep cleaning stairs and high traffic areas on a regular basis and using the carpet protector can prolong carpet life.

WARNING:

To reduce the risk of fire, use only BISSELL

Advanced Deep Cleaning

Formula for full size machines in your ProHeat

Pro-Tech. Use of cleaning formulas which contain lemon or pine oil may damage this appliance and void the warranty.

Chemical spot cleaners or solvent based soil removers should not be used. These products may react with the plastic materials used in your

ProHeat Pro-Tech, causing cracking or pitting.

7

8

Tank-in-Tank

Our Tank-in-Tank system is designed with a Bladder inside for clean water. As you clean, the Bladder will empty. Dirty water collects in the tank outside the Bladder.

1.

Step on Handle Release to lay the machine handle down out of the way.

2.

Lift the Tank-in-Tank handle. The handle locks the lid in place.

Carry it like a bucket to fill at the sink.

3.

4.

Set the Tank down and rotate the handle forward to unlatch the lid. Lift off and set the lid aside.

5.

Find the mouth of the Bladder and fill to the bottom of the neck with clean hand hot tap water. Do not boil or microwave water as it can destroy the Bladder.

Note: Fill the Bladder with clean hand hot tap water only.

6.

Replace the Tank Lid matching the lid and tank edges.

Handle must be in the forward position to reinstall.

7.

Rotate the handle to the carrying position to re-latch the lid.

Replace Tank in machine base, seating firmly in place.

8.

9.

Rotate handle back down to the latched position.

Note: Both the SmartMix Bottle and the clean water tank must have liquid in them in order for the machine to spray. If one is empty, the machine will temporarily lose its prime and will not spray cleaning solution or water.

Important: If you are using the WATER RINSE setting, fill the SmartMix Bottle with water also!

When It’s Time to Empty Tank-in-Tank

1.

Remove the Tank-in-Tank – follow steps 1 and 2 above.

2.

Carry the Tank-in-Tank, like a bucket, to the sink where you will dispose of the dirty water.

4

5

9

1

3

Lift and Carry

Latched

Handle Release

Rotate Handle to unlatch

Fill bladder only with clean hot tap water

When It’s Time to Empty Tank-in-Tank Continued

3.

Remove Tank Lid by rotating handle forward to unlatch lid and lifting lid off tank.

4.

Pour out dirty water.

5.

After each use, remove and rinse the Lint Screen located on the tank lid.

A. Remove Tank Assembly from unit.

B. Remove Tank Lid.

C. Remove any debris caught in Lint Screen.

D. Reinsert Lint Screen on Tank Lid. The screen will click into place

E. Replace Tank Lid.

F. Reinsert Tank Assembly into unit.

6.

Refill with clean hand hot tap water, following steps 5 through 9 on page 8, and refill the SmartMix Bottle with

BISSELL Advanced Deep Cleaning Formula as necessary.

3

Rotate Handle to unlatch

5C Lint Screen

3

4

Pour out dirty water

5D

7.

When the cleaning job is complete, rinse out the

Tank-in-Tank by rinsing clean water between the Bladder and Tank.

6

8.

Return Tank-in-Tank to the machine, following steps 6 through 9 on page 8.

9.

Refer to the Maintenance section on pages 17-19 for the final cleanup.

The Flow Indicator

Fill bladder only with clean hot tap water

Tip:

A special red float device in the Tank will cause the cleaner to stop removing solution from the carpet and the motor sound will rise in pitch to let you know the dirty water tank is full.

The Flow Indicator is located on the machine base. It spins when the trigger is pressed to indicate that the machine is applying cleaning solution to the floor. It will stop spinning to indicate that the SmartMix

Bottle or Bladder needs to be refilled, or when the trigger is released.

Note: Flow Indicator does not spin when set to

Tools/PreTreat setting.

ReadyTools Dial

This provides above floor cleaning with the flip of a switch.

Just choose the cleaning tool or protector applicator, attach to the Flex Hose and ProHeat Pro-Tech is ready to clean upholstery, stairs or apply extra protection against dirt and tough stains when using the Scotchgard protector applicator.*

*Set the ReadyTools Dial to Floor Cleaning when cleaning carpets or bare floors or set it to Tools/

PreTreat when using the Flex Hose attachments or for pre-treating floors, or when applying the

Scotchgard protector applicator.

SmartTemp heats the cleaning solution for carpet and bare floor application only. It does not heat solution sprayed through the accessory tools.

8

Flow Indicator

ReadyTools Dial

Latched

Tip:

Thorough vacuuming before deep cleaning will prevent early clogging of

Lint Screen.

FLO

OR G

TOO

LS

PRE

TREA

T

9

10

Operations

Before You Clean Carpets

3.

Plan activities to give carpet time to dry.

1.

2.

Remove easily moved furniture from the room (chairs, lamps, coffee tables, etc).

Vacuum thoroughly to pick up loose debris and pet hair before using the ProHeat Pro-Tech.

4.

Plan your cleaning route to leave an exit path. It is best to begin cleaning in the corner farthest from your exit.

Machine Preparation

1.

Set up the machine following instructions in the Features section on pages 6-9.

2.

Use only BISSELL Advanced Deep Cleaning Formula in the

SmartMix Bottle when cleaning carpets, stairs or upholstery.

Use clean water in the SmartMix Bottle for gentle cleaning, rinsing, or when applying carpet protector.

3.

Choose the SmartMix setting to match the cleaning job.

4.

Set the ReadyTools switch to either Tools/PreTreat or

Floor Cleaning.

PreTreating (Optional)

PreTreating is recommended to improve cleaning effectiveness for heavily soiled carpet, high traffic areas such as hallways and stairs.

1.

Set the SmartMix Dial to High Traffic.

Set ReadyTools Dial to PreTreat.

2.

Plug into a proper outlet and turn the Power Switch ON.

3.

4.

While pressing the trigger, slowly make several passes over the area to be cleaned.

Caution: Do not overwet.

5.

Turn the machine Power Switch OFF and let BISSELL

Advanced Deep Cleaning Formula dissolve the tough soil for 1-2 minutes before continuing.

4

EXIT

12

11

6

5

3

10

7

9

2

1

STAR

T

HERE

4’

3’

WARNING:

To reduce the risk of injury, be extra careful when cleaning stairs.

Make sure machine is secure and level.

Carpet Cleaning

1.

Plug into a proper outlet and turn the Power Switch

ON. Wait two minutes for the heater to warm up before beginning to clean.

2.

While pressing the trigger, make one slow forward wet pass and another one back. Let the SmartTemp heated formula and DirtLifter Powerbrush do the work for you.

Caution: Do not overwet.

Note: Take care not to run over loose objects or edges of area rugs. Stalling brush may result in premature belt failure.

3.

Release the trigger and make one slow forward and back pass over the same area to remove any residual dirty water.

4.

Repeat cleaning passes until solution being pulled up appears clean.

5.

Continue passes without pressing the trigger until you can’t see any more water being pulled up.

Note: Both the SmartMix Bottle and the clean water Tank must have liquid in them in order for the machine to spray. If one is empty, the machine will temporarily lose its prime and will not spray cleaning solution or water.

6.

After cleaning, you may want to turn the SmartMix Dial to the Water Rinse/Carpet Protector setting to give your carpeting a final rinse. This will ensure thorough removal of embedded dirt loosened by the BISSELL

Advanced Deep Cleaning Formula. BISSELL Advanced

Deep Cleaning Formulas contain an anti-resoiling agent that helps your carpets repel dirt and keeps them looking good longer.

7.

When the cleaning job is complete refer to the

Maintenance section for machine cleanup and storage instructions on pages 17-19 .

Note: You may notice hair and debris deposits on the carpet that were loosened by the brushing action (especially with newer carpets that have never been deep cleaned before). This debris should be picked up and thrown away. Debris that deposits in the Brush Belt should be cleaned between uses to keep the Belts running free.

ATTENTION

BERBER CARPET

OWNERS:

Some Berber Carpets have a tendency to fuzz with wear.

Repeated strokes in the same area with an ordinary vacuum or deep cleaner may aggravate this condition.

Please see Stain Removal instructions on page 12.

11

12

Stain Removal

Do Not Delay! Failure to attend to an accident soon after it occurs may cause it to set and become permanent.

Before treating any stain, follow these pretreatment steps:

1.

Blot up liquids with an absorbent cloth or paper towels.

White materials are recommended because certain dyes may bleed and make the stain worse.

2.

Gently scrape up semi-solids with a spoon or spatula.

Do not use a knife or other utensil with sharp edges because it could damage the carpet or upholstery.

3.

If the area has dried, remove the remaining semi-solids and residue with a sweeper or vacuum.

4.

Be sure to pre-test any spot removal solutions or chemicals on an inconspicuous area first. This is extremely important; different dyes and materials could be damaged or discoloured by a cleaning solution. If such a change should occur, try a different solution or call a professional. If cleaning on Berber Carpet gently run your machine over a hidden area. If no fuzzing occurs, continue cleaning in soiled area.

5.

Use your BISSELL Deep Cleaner as a precleaner. With one of the tools attached to the Flex Hose, set the

ReadyTools Dial to Tools/PreTreat and the Smart Mix

Dial to the High Traffic setting. Spray the area with cleaning solution and allow the BISSELL Advanced Deep

Cleaning Formula to penetrate for 3-5 minutes.

6.

Once the precleaning is complete, use the attached tool to gently scrub the stain with back and forth strokes.

7.

Allow to dry. Some difficult stains may require a second treatment.

Perfect Pass

™

The Perfect Pass feature is designed to help you achieve the best cleaning results when deep cleaning.

Apply smooth even strokes when deep cleaning your carpets. An upright deep cleaner should not be used at the same speed as an ordinary vacuum. That is too fast for optimum cleaning results.

The Perfect Pass indicator displays a red light which tells you if you are in the range of Best Cleaning or if you are going Too Fast. If you notice consistently that the indicator light is in the Too Fast area, slow down until the light is in the Best Cleaning range. This will ensure you are getting the best cleaning results.

TurboBrush

™

Assembly and Use

Unplug cleaner from the outlet before attaching TurboBrush. Attach

TurboBrush to the Flex Hose by pressing tool onto the grip/trigger until button snaps into hole. Make certain tool is securely in place.

1.

Move the TurboBrush switch to the “BRUSH” position.

This activates the brush when the unit is running.

2.

Place the tool directly on the soiled surface. Apply downward pressure on the tool and pull towards you while pulling trigger to spray cleaning solution.

3.

Release the spray trigger and move the switch to the

“SUCTION” position. Vacuum the area until no more cleaning solution can be removed.

4.

Repeat steps 1-3 until no more dirt can be removed.

Caution: Do not overwet.

When You’re Done

1.

2.

Disconnect the TurboBrush from the Flex Hose by pushing down on the button lock and pulling straight off.

Once removed from the flex hose, the TurboBrush can be cleaned.

A) Move the switch to the “SUCTION” position

B) Rinse under running water.

C) Check spray nozzle for dirt. If necessary, clean with a soft bristle brush.

D) Replace TurboBrush in its special storage location on the handle front.

US

H

SU

CT

IO

13

14

Scotchgard

™

Protector Applicator (Optional)

The Scotchgard protector applicator (with formula included) can be used to help retain the carpet cleanliness you achieve with your ProHeat Pro-Tech machine. For best results the post cleaning treatment should be applied while the carpet is still wet or damp. It is recommended that the Scotchgard protector is applied every 12 months in all carpeted areas, and after every deep cleaning for high traffic areas such as hallways and stairs.

1.

Immediately after cleaning and rinsing your carpets, empty the

Tank-in-Tank and refill the bladder with clean hot tap water.

(See page 8 for instructions.)

Set the ReadyTools Dial to Tools/PreTreat.

2.

3.

4.

Purge the hose to eliminate cleaning solution from the tube by spraying water through the hose without attachments into a sink for 15-30 seconds.

Attach cartridge to the Applicator Tool, following instructions on cartridge.

Turn the SmartMix Dial to the Water Rinse/Carpet Protector setting.

5.

6.

7.

8.

9.

Place the Applicator Tool with the cartridge attached onto the end of the Flex Hose. The water from the Tank-in-Tank will automatically mix with the concentrated protector formula contained in the cartridge.

Before applying Scotchgard protector, test a small, hidden area for colourfastness. Examine area when dry. If color is affected, do not use. For upholstery look for manufacturer’s cleaning code tag. Use on fabrics coded “W” or “WS”. If coded “S” or

“X” do not use. Not recommended for use on velvet, silk vinyl, leather or 100% cotton upholstery.

Plan your route to leave an exit path. It is best to begin protecting in the corner farthest from your exit.

Apply Scotchgard protector in a slow sweeping motion with a slight overlap of the treated area. For best coverage, follow the guide on the cartridge.

10.

One 8 oz. cartridge protects 200 square feet (18.6 square meters). This is equal to two average size rooms (each at 10 x

10 feet or 3 x 3 meters). Periodically check the product level in the bottle to ensure best coverage.

11.

Be careful not to spray the protector onto furniture or fabric that has not been tested for colourfastness. If this does occur, wipe off the protector.

12.

Remove cartridge from Applicator Tool. If concentrate is left, put the cap on and store for later use at room temperature.

13.

With Applicator Tool still on the end of Flex Hose, spray clean hot water into sink to avoid any future clogging.

14.

Store tool on the back of unit in the caddy.

Tip:

If clogged, soak applicator tool in hot tap water before using.

How to Clean Upholstery and Small Areas

1.

2.

Important - Check Upholstery Tags:

Check manufacturer’s tag before cleaning. “W” or “WS” on the tag means you can use your ProHeat Pro-Tech. If the tag is coded with “X” or “S” (with a diagonal strike through), or says “Dry Clean Only,” do not proceed. The Scotchgard ™ protector is not recommended for use on velvet, silk, 100% cotton upholstery, vinyl or leather. If manufacturer’s tag is missing or not coded, check with your furniture dealer.

Check for colourfastness in an inconspicuous place.

3.

If possible, check upholstery stuffing. Coloured stuffing may bleed through fabric when wet.

Plan activities to give upholstery time to dry.

4.

5.

Vacuum thoroughly to pick up loose debris and pet hair.

Use a vacuum with a brush attachment and a crevice tool to clean in fabric folds and tufts.

Machine Preparation

2.

3.

1.

Set up the machine following instructions in the

Features section on pages 6-9.

Use only BISSELL Advanced Deep Cleaning Formula in

SmartMix Bottle.

Set the ReadyTools Dial to Tools/PreTreat.

Note: Flow Indicator does not spin when set to

Tools/PreTreat setting.

*SmartTemp heats the cleaning solution for carpet and bare floor application only. It does not heat solution sprayed through the accessory tools.

Set SmartMix Dial to Normal.

4.

Cleaning Technique

1.

2.

Choose the 4” Small Area Tool, the Tough Stain Brush, or the Spraying Crevice Tool and connect to the Flex Hose.

Plug into a proper outlet and turn Power Switch ON.

3.

4.

5.

While pressing the trigger, slowly move the spraying tool back and forth over the soiled surface. Release the trigger to suction soiled water.

Continue to clean soiled area, working in small sections, until no more dirt can be removed.

Caution: Do not overwet.

When the cleaning job is complete refer to the

Maintenance section for machine cleanup and storage instructions on pages 17-19. cvbbj jkn hnb j jkvh

Manufacturer’s tag

Tip:

Use the BISSELL

Pet Odor and

Soil Removal ™

Formula to deep clean pet odor and soil.

15

16

Cleaning Bare Floors

The Bare Floor Tool provides effective cleaning for linoleum, vinyl, and tile floors.

Caution: Do not use on hardwood floors.

1.

Use BISSELL Floor Cleansing Formula in SmartMix Bottle.

Vacuum or sweep thoroughly to pick up loose debris and pet hair.

2.

Remove easily moved furniture from the room (chairs, tables, etc).

3.

Plan your cleaning route to leave an exit path.

4.

Plan activities to allow 30 minutes for the floor to dry completely.

5.

Attach the Bare Floor Tool

1.

Step on the Handle Release to lay the machine handle down.

Remove the Tank-in Tank from the machine base.

2.

Lift the machine base to expose the underside of the Nozzle.

3.

4.

Attach Bare Floor Tool to Nozzle with long tab to the right side

(ReadyTools side) of the Nozzle.

First attach left side (short tab) catching tab over Nozzle edge.

5.

6.

Gently bend long tab (right side) outward to easily snap over edge of clear nozzle on left.

Machine Preparation

1.

Set up machine following instructions in the Features section on pages 6-9. Be sure to thoroughly rinse out any remaining

BISSELL Advanced Deep Cleaning Formula from the SmartMix

Bottle to prevent slippery linoleum, vinyl, and tile floors. Use

BISSELL Floor Cleansing Formula in the SmartMix Bottle.

2.

Check ReadyTools Dial - it should be set on Floor Cleaning.

Choose the SmartMix setting to match the cleaning job.

3.

4.

Plug into a proper outlet and turn Power Switch ON. The

SmartTemp Ready Light illuminates and the ProHeat Pro-Tech is ready to clean.

Tilt

Handle

Back

Handle Release

Carrying

Bottom Front Edge of

Machine Base

Bare Floor

Cleaning Tool

Snap Together

Bare Floor Cleaning Technique

1.

Slowly move the machine Nozzle with Bare Floor Tool forward and back over soiled surface one time while pressing the trigger.

Caution: Do not over wet.

2.

Repeat the motion without pressing the trigger using the Bare

Floor Tool to squeegee and suction up the dirty water.

3.

4.

5.

Repeat steps 1 and 2 backing along the exit path.

Allow about 30 minutes for the floor to dry completely.

When the cleaning job is complete refer to the Maintenance section on pages 17-19.

6.

To remove Bare Floor Tool gently bend long tab (right side) outward and pull tool down away from Nozzle. Rinse thoroughly, dry and store

Routine Maintenance

1.

2.

Turn Power Switch OFF.

Unplug power cord from the outlet and coil around Power Cord

Quick Release.

3.

Remove and rinse tools in clean, running water. Dry and replace on tool caddy.

4.

Coil Flex Hose around storage brackets on Tool Caddy.

5.

Remove Tank-In-Tank, dispose of dirty water. Refer to the

Features section on Pages 8-9.

6.

Rinse out Tank-In-Tank and replace on the machine; Clean out

Lint Screen.

7.

Clean out the Flow Indicator Filter each time it is used to ensure best cleaning performance. Unscrew the Flow Indicator Cap, lift out the Red Rotor and White Filter. Rinse all three parts in tap water. Replace the Filter and Rotor. Replace the Flow Indicator

Cap; turn until snug, do not over-tighten.

8.

Wipe all exterior surface with a soft cloth.

9.

Store cleaner upright in a protected, dry area.

Note: ProHeat Pro-Tech uses water and must not be stored where there is a danger of freezing. Freezing will damage internal components and void the warranty.

10.

When carpet is dry, vacuum again to remove hair and fuzz that the ProHeat Pro-Tech may have loosened.

WARNING:

To reduce the risk of fire, electric shock or injury unplug from outlet before servicing.

Tip:

SmartMix Bottle may be stored with cleaning solution ready for your next cleaning job.

Make sure dial is turned to the Water

Rinse/ Carpet

Protector setting when storing.

ON

OFF

Cap

Rotor

Filter

17

18

Pump Belt Replacement

1.

Turn the Power Switch OFF and unplug from the wall outlet.

2.

Step on the Handle Release and recline the handle down onto floor (see illustration).

3.

Remove Tank-In-Tank and SmartMix Bottle. Set them aside

(see illustration).

4.

Remove Belt Access Door located near the Floor Cleaning/

Tools switch by inserting a flat head screwdriver into the slot nearest to the handle and gently prying the access door off

(see illustration).

5.

Turn the machine onto its side so the belt access area is facing upward (see illustration).

6.

On the bottom of the machine, near the belt access area, is a red retainer plate that holds the black brush arm and brush in place. Using a Phillips head screwdriver remove the screw that holds the red retainer plate in place. Set red retainer plate and Phillips head screw aside (see illustration).

7.

Remove the black brush arm that holds the brush in place. Set the black brush arm aside (see illustration).

8.

Remove the “toothed” Brush Belt from the brush then from the red pump pulley. Set the “toothed” Brush Belt and brush aside.

9.

Locate and remove broken Pump Belt.

3a

5

4

8

3b

6

2

7

9

To Install the Replacement Pump Belt

1.

With the unit still on its side, loop one end of the Replacement

Pump Belt around the red pump pulley and then the other end around the silver motor shaft (see illustration). Do not twist the

Replacement Pump Belt.

2.

Re-install the “toothed” Brush Belt first onto the red pump pulley and then onto the “toothed” end of the brush (see illustration).

3.

Re-install the brush into the base of unit.

4.

Place the black brush arm onto the brush and slide black brush arm into base of unit. The black brush arm and brush should slide easily into original position (see illustration).

5.

Re-install the red retainer plate and Phillips head screw

(see illustration).

6.

Using your finger, gently spin the Replacement Pump

Belt on the silver motor shaft. If assembled correctly, the

Replacement Pump Belt should rotate freely around the silver motor shaft and drive pulley without obstruction. The brush should also rotate freely when the silver motor shaft is turned.

7.

Turn the machine right side up and replace the

Tank-In-Tank, SmartMix Bottle and Belt Access Door

(see illustration).

8.

Assembly is now complete.

If you have any questions, or are having trouble installing your Replacement Pump Belt, please call BISSELL Consumer

Services in the UK at 0870-225-0109. For all other countries call our USA Headquarters at 01-616-453-4451. Or visit the

BISSELL website: www.bissell.com.

2

7a

5

1

6

7b

4

19

20

Troubleshooting

WARNING:

To reduce the risk of fire, electric shock or injury unplug from outlet before servicing.

SmartTemp Ready Light does not illuminate.

Possible Causes Remedies

The machine Power Switch is not Switch must be ON to turned ON. activate the SmartTemp Ready Light.

Reduced spray or no spray

Possible Causes

Bladder may be empty.

SmartMix Bottle may be empty.

The Filter may be clogged.

Remedies

Refill bladder with hand hot tap water.

Fill with BISSELL Advanced Deep Cleaning

Formula for cleaning or water

Clean out Flow Indicator Filter, page 17.

Tanks may not be seated properly. Turn Power Switch OFF; remove & reseat tanks. Inspect for presence

Pump may have lost prime. Turn Power Switch OFF; after 1 minute turn ON and depress trigger.

The Pump Belt may be broken.

Lift Here

Turn Power Switch OFF and unplug from the outlet. To check if a Pump

Belt has broken, you will need a flat head screwdriver. Insert the blade end into the lower slot of the Belt Access

Door to release the lower snap. If necessary, insert the blade end into the upper slot to release the upper snap. Examine the belt for breakage.

You should be able to see the Pump

Belt looped around the motor shaft. If it is broken or missing, please refer to

Replacement Parts on page 23 before calling Consumer Services. Complete installation instructions will accompany the Replacement Belt.

Insert

Screwdriver

Blade Here

Troubleshooting Continued

DirtLifter PowerBrush does not turn.

The Brush Belt or Pump Belt is off or broken.

Carpet Protector is not spraying.

Cartridge not connected properly to the Applicator Tool.

Turn Power Switch OFF and unplug from the outlet. To check if a Pump

Belt has broken, you will need a flat head screwdriver. Insert the blade end into the lower slot of the Belt Access

Door to release the lower snap. If necessary, insert the blade end into the upper slot to release the upper snap. Examine the belt for breakage. If broken refer to pages 18-19.

Solution clogging the spray trigger.

Follow instructions on cartridge assuring proper fit.

Soak Applicator Tool only in hot water.

Spray without the cartridge attached to purge any residual solution left in

Applicator Tool spray is blocked. Soak Applicator Tool only in hot water.

Spray without the cartridge attached to purge any residual solution left in

SmartMix not set on Water Rinse/ Set to proper setting.

Carpet Protector setting.

ReadyTool Dial not set on

Tools/PreTreat setting.

Set to Tools/PreTreat setting.

Cleaner not picking up solution.

Possible Causes Remedies

Ready Tools Dial may be at the Set ReadyTools Dial to either Tools/ wrong setting for the cleaning job. PreTreat or Floor Cleaning.

Nozzle Window may not be properly attached.

Tank-in-Tank lid is not properly installed.

Press down firmly on the black oval gasket at the top window to make sure the two tabs on the back of the Nozzle

Window are snapped into the mating slots in the main housing.

Re-install lid; refer to the Features section.

Tank-in-Tank is not properly seated. Tank-In-Tank must be firmly seated to function; remove and reseat Tank-in-Tank.

Poor tool position.

(Hand held attachments only).

Tank-in-Tank has picked up maximum dirty water.

Adjust angle; apply more downward pressure.

Empty Tank-in-Tank, refer to the Features section.

21

22

BISSELL Consumer Services

If your BISSELL product should require service:

In the UK call BISSELL Consumer Services at the number below and we will give you the location of a BISSELL Authorized Service Center in your area.

For all other countries contact your local in country distributor for questions, service, or repair.

If you have questions about your warranty or need replacement parts please contact the numbers below.

For UK inquiries:

Monday - Thursday 9 a.m. — 5 p.m.

Friday 9 a.m. — 4 p.m.

BISSELL Homecare (Overseas) Inc.

The Boat Yard

105 Straight Road

Old Windsor

Berkshire, SL4 2SE

United Kingdom

Telephone: 0870-225-0109

For all other inquiries:

Monday - Friday 8 a.m. — 4 p.m. EST

BISSELL Homecare, Inc.

PO Box 1888

Grand Rapids, MI 49501 USA

Telephone: 01-616-453-4451

Fax: 01-616-453-1383

Or visit the BISSELL website - www.bissell.com

When contacting BISSELL, have model number of unit available.

Please record your Model Number: ___________________

Please record your Purchase Date: ___________________

NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim. See "About Your Warranty" on page 24 for details.

Please do not return this product to the store.

11

12

18

6

1

Replacement parts - BISSELL ProHeat Pro-Tech

™

Item Part No.

1* 210-9213

2* 603-0910

3* 210-9148

4* 210-1197

5* 214-9131

6* 214-9142

7* 215-9155

8 015-9043

9 015-4439

10 015-9041

11 210-1785

12 210-1795

13 555-6503

14 210-4052

15 214-9874

16 215-0628

17 015-0621

18 213-3501

19 0464

20 215-2152

21 480

22 710E

23 730E

24 720E

*Not all parts are included with every model.

Part Name

4” Small Area Tool

6” Stair Tool

Spraying Crevice Tool

TurboBrush ™

Bare Floor Tool

PreTreat Wand

Tough Stain Brush

Tank Assembly Complete (Includes Lid Assembly)

Tank Lid Assembly

Tank Bottom (Assembly)

SmartMix ™

Bottle (Includes Cap Assembly)

SmartMix ™ Cap Assembly

Flow Indicator Assembly

Window Gasket

Floor Nozzle Window

Replacement Pump Belt (With Instructions)

Replacement Brush Belt (With Instructions)

Lint Screen

Scotchgard ™ Protector Cartridge

Applicator Tool

950ml. Floor Cleaning Formula ™

1.42 L Fibre Cleansing Formula ™

1.42 L Pet Odor and Soil Removal ™ Formula

1.42 L Multi-Allergen Removal ™ Formula

2 3 4

BR

US

H

SU

CT

N

5

7 8 9 10

19

13

15

14

20

16 17

21

®

Floor Cleansing Formula

FOR DEEP

CLEANING MACHINES

™

OV

M

ES DEEP

D

Safely Deep Cleans and

Revitalizes No-Wax Floors

IR

T A N D S T A

I N

CAUTION: MAY BE IRRITATING TO THE EYES.

READ BACK PANEL CAREFULLY

32 FL.OZ.

(946 mL)

22 23 24

23

24

About Your Warranty

This warranty gives you specific legal rights, and you may also have other rights which may vary from country to country. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL

Consumer Services by telephone, or regular post as described below, or contact your local in country distributor.

Limited Two Year Warranty

Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product, BISSELL Homecare, Inc., will replace (with new or remanufactured components), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for two years any defective or malfunctioning part do to manufacturers defect.

This warranty applies to product used for personal, and not commercial or rental service.

This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, or use not in accordance with the User’s Guide is not covered.

For UK inquiries:

Monday - Thursday

Friday

9 am — 5 pm

9 am — 4 pm

BISSELL Homecare (Overseas) Inc.

The Boat Yard

105 Straight Road

Old Windsor

Berkshire, SL4 2SE

United Kingdom

Telephone: 0870-225-0109

For all other inquiries:

Monday - Friday 8 am — 4 pm

BISSELL Homecare, Inc.

PO Box 1888

Grand Rapids, MI 49501 USA

Telephone: 01-616-453-4451

Fax: 01-616-453-1383

BISSELL HOMECARE INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL

DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S

LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES

EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY

ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE

LIMITED TO THE TWO YEAR DURATION FROM THE DATE OF PURCHASE AS

DESCRIBED ABOVE.

©2004 BISSELL Homecare, Inc

Grand Rapids, Michigan USA

All rights reserved. Printed in USA.

Part Number 310-5815

Rev 08/04

Visit our website at: www.bissell.com

Scotchgard is a trademark of 3M