VALICHANGER

OPERATIONS MANUAL

SERIES AC400/500

Changer

1400 NW 65 th Place

Ft. Lauderdale, FL 33309

Parts & Service:(888)741-9840

Sales:(800)741-9840

Fax:(954)917-5204

Internet Address: www.americanchanger.com

Service Questions?: E-mail: [email protected]

Table of Contents

Specifications

Operating voltage 120 VAC +10/-15 %

Power consumpt.(controller only, add hopper and validator)10 w

Operating temperature 32 - 130 degrees Fahrenheit

Interface to Hoppers 24vdc & 12vdc 1.5 amps max.

Interface to Validators 120vac .5 amps max.

SECTION A: SET-UP & INSTALLATION

Uncrating & Setup 3

Mounting instructions

Filling the Hopper

3-4

4

Using the Dump Mode

Fuse

4

4

Functional Descriptions

Indicator Lights

Wiring definitions

SECTION B: VALIDATOR

5-6

6

6

INFORMATION

CoinCo Flash (Error) Codes

AC400 JCM Validator Info

AC400 removing a bill jam

6-13

6

6

7

AC500 clearing a bill jam 9

Setting the CoinCo dip switches 10-11

CoinCo Validator Cleaning 12

SECTION C: TROUBLESHOOTING

INFORMATION 14-16

Troubleshooting Guide

Technical Flow Diagram

SECTION E: PARTS LISTS

Parts Compact Hopper

14

15-16

CoinCo Parts Breakdown

17

AC500 Cabinet Parts Breakdown 18

AC400 Cabinet Parts Breakdown 19

20-23

CoinCo branches and Service centers are on the back cover of this manual.

Rev. MIDI C-40 Jan”05

Warranty

AC 500 CoinCo BA30BAB Validator

The CoinCo Dollar Bill Validator is warranted for two years from date of purchase.

AC400 JCM DBV-10 Bill Validator is warranted for 1 year.

COVERED

¥ Defect in workmanship or material.

NOT COVERED

¥ Damage caused by physical abuse.

¥ Misapplication.

¥ Vandalism.

¥ End users attempt, on his own to repair item.

¥ Cleaning maintenance.

It is the End User’s responsibility to follow cleaning maintenance procedure outline on page 12. Any unit coming in for repair requiring only a cleaning will be charged a flat

rate of $65.00 plus shipping and handling

Dispensing System and Logic Board

The dispenser and logic board is warranted for one year from date of purchase.

COVERED

¥ Defects caused by material or workmanship.

NOT COVERED

¥ Damage caused by physical abuse.

¥ Misapplication.

¥ Vandalism.

¥ End Users attempt, on his own to repair.

A Return material authorization number (RMA#) must be obtained before returning a unit for repair . A copy of invoices must accompany any and all warrantee work.

1

Attention Please

:

To ensure the most trouble-free machine operation, we recommend plugging all our machines into a

DEDICATED AC outlet. (This means there are no other machines on location plugged into the same

AC line.) A simple way to check if this is true is to turn off the breaker at the fuse box associated with our machine. No other machines on location should lose power or turn off.

If this is a concern for your area of business, we recommend purchasing a surge protector locally

NOTE: A POWER STRIP IS NOT A SURGE PROTECTOR.

AC __________ S/N# _________________________

Tested By ___________________________

Date __________________

Thank You,

American Changer Corp.

2

UNCRATING AND SET-UP

Remove your Series AC400/500 changer from the shipping box. Open the door. (The T-handle is the screw-in type and therefor, must be turned at least 10 times counter-clockwise

until it opens.) Inspect for any connectors or components that may have been dislodged during shipping. The lock and keys for your changer will be inside the manila envelope along with this manual. To install the locks, insert the cylinder into the round hole in the middle of the T-handle and push until they stop. Now turn the key and lock until you hear it “snap."

Turn the key counter-clockwise ¼ turn and remove the keys.

NOTE: The only way to get a duplicate set of keys made is to save the red tag that comes between the keys. This ID # starts with “ACC ####”.

Write your Key # here “ACC_____________”.

ALL KEY ORDERS TAKE 4-6 WEEKS!!!

TEST:

Before permanently installing the changer, do a functional test to verify that there is no shipping damage to your new changer(s).

Extend the power cord through the hole in the back of the changer or the bottom and plug it into a grounded 120vac

outlet. The changer can only be set for a 4 coin per dollar pay-out of the hopper. The Bill validator is ready to

accept $1-$5 dollar bills.

Fill the hopper with at least 50 coins. On the main logic board turn the switch on the bottom right corner “ON". (SEE

FIG. 1 ON PG.3) The rocker switch has a “1” and “0” printed on it. When the “1” is pressed down the changer is

“ON”.

MOUNTING THE AC400/500 TO A WALL

IF YOU ARE UNSURE IN ANY WAY IN PROCEEDING

WITH THE FOLLOWING STEPS, PLEASE HIRE A

LOCAL PROFESSIONAL ELECTRICAN TO MOUNT

YOUR CHANGER FOR YOU!

1. Disconnect any and all AC power going to the changer.

(See fig. 1)

2. Slide the hopper out of the cabinet.

3. Note: You will need to verify with the building code that it is allowable to plug the changer into a 3 prong grounded outlet. If it is not, there must be 120VAC run through conduit to the changer. If it is not required, proceed to step #6.

4. Let the electrician run the conduit, install the new breaker, wire and help decide how the wiring will enter the changer (from the back or the bottom). This will affect the mounting location.

5. After the conduit has been installed, proceed with the mounting.

6. Locate the 4 punch-outs on the back wall of the changer.

Using a screwdriver and hammer knock the punch-outs out by hitting them from the inside of the changer.

7. Using a stud locator, find a location to hang the changer by locating the wall studs.

8. Find an appropriate wall to bolt the changer into. The wall should have studs or be constructed of concrete.

Consult a professional with any questions you may have.

9. NOTE: HANGING THE CHANGER FROM LESS

THAN ALL 4 HOLES MAY BE DANGEROUS.

EACH HOLE NEEDS A BOLT THROUGH EACH

ONE MOUNTED SECURELY TO THE WALL.

MOUNTING THE CHANGER IN ANY OTHER WAY

MAY RESULT IN THE CHANGER BEING TORN

OFF OR FALLING OFF THE WALL RESULTING

IN PERSONAL OR CUSTOMER INJURY ALONG

WITH ELECTRICAL SHOCK.

10. Choose a height to mount the changer keeping in mind that a handicapped person in a wheelchair should still be able to insert a bill into the bill validator. (We recommend no higher than 4 feet above the ground.)

11. Have someone hold the changer against the wall while someone else marks the holes. CAUTION: THE

CHANGER WEIGHS 40 POUNDS DO NOT EXERT

YOURSELF SO THAT YOU MAY CAUSE AN

INJURY.

12. BEFORE DRILLING THE FOUR MARKED HOLES

ENSURE THAT THERE ARE NO ELECTRICAL

WIRES, TELEPHONE LINES, GAS, OR WATER

LINES BEHIND THE WALL WHICH DISRUPTING

MAY CAUSE A LOSS OF LIFE OR PERSONAL

INJURY!

13. Hold the changer back up to the wall. Thread and tighten bolts.

14. Verify that the machine is securely mounted.

15. If the changer is permanently connected through a conduit, proceed to step #17.

16.

Feed the AC line cord out the bottom or the back of the changer then perform the following.

A. Plug the male end into the AC wall outlet. Do not use an extension cord unless allowed by the

building electrical code.

B. Installation is finished and you can proceed to the

“Filling the Hopper” section.

17. In order to continue you will need to purchase numerous

electrical components. We highly recommend HIRING a

qualified electrician to perform the following!

A. Install the conduit box on the conduit entering the

cabinet in the lower right side of the cabinet.

C. Secure the 3 wires (hot, neutral, and ground) to the

AC wall outlet and the ground wire should also be

directly attached to the cabinet ground terminal.

D. Plug the male end into the AC outlet just installed.

18. Proceed to the “Filling the Hopper” section.

3

Dump

Button

Hopper

Harness

Output

Connector .

…

…

…

.

Transformer

FILLING THE HOPPER

2-1/2 Amp

Fuse

When the hopper has less than 40 - 50 coins left in it the red

“Empty” LED will light on the front of the changer. If you have disconnected your LED, make sure the orange wire is going to the terminal on the LED that has the red positive mark next to it. Whenever the “Empty” LED is “ON” the validator is disabled and it will no longer accept bills.

1. Turn OFF the power on the main logic board.

2.

Slide the hopper out from the cabinet and insert the coins through the opening on the top. There must be at least enough coins to cover the two copper plates at the

bottom of the hopper. (Somewhere between 40 and

1000 coins minimum to maximum.)

3. Slide the hopper back into the hopper plate. Do not use

excessive force!

4. Turn “ON” the power switch. The “Empty” LED is now off and the bill validator is ready to accept bills.

USING THE DUMP MODE TO EMPTY THE HOPPER

1. Open the cabinet door.

2. Turn OFF the POWER switch.

3. Place a suitable container in front of the hopper to catch the coins.

4. Press and hold the “DUMP” button on the upper left corner of the Main Logic Board. Turn ON the Power switch. The red LED on the main logic board will come on then go off. Once the red LED goes off, release the

“DUMP” button. If it is not released within two seconds, the “DUMP” mode is canceled as a security feature. The hopper will dispense coins until the POWER switch is turned OFF. If the Red LED on the Main Logic Board is not flashing 3-5 times per second the dump mode was not accessed. Please try again.

C

4

0

FIGURE #1 MAIN LOGIC BOARD

1

0

EPROM

AC Power

Connector

…

…

On / Off

Switch

Bill Validator

Harness

Connector (s)

FUSES

High voltage fuse: This is the primary transformer AC fuse for the main logic board and the validator. Any direct short of the Transformer or validator will cause this fuse to blow.

Replace this fuse with a 2-½ amp AS fuse only.

REPLACING THIS FUSE WITH ANYTHING OTHER

THAN A 2 ½ AMP “AS” MAY RESULT IN A FIRE OR AN

UNSAFE WORKING CONDITION!! (See fig. 1 for location of this fuse.)

Low voltage fuse: This is the secondary transformer fuse for the 5 - 28 vdc sections of the main logic board and hopper. It is located to the left of the transformer. (See fig. 1) Replace this fuse with a 2-½ amp AS fuse only. REPLACING THIS

FUSE WITH ANYTHING OTHER THAN A 2 ½ AMP

“AS” MAY RESULT IN A FIRE OR AN UNSAFE

WORKING CONDITION!!

Functional Description of the Series AC400/500 Changer

To follow along with this walk-through of your changer, fill the hopper with coins and turn the changer on.

1. When power is applied the validator will cycle twice.

The out-of-service LED flashes then goes out. The green

LED on the main logic board comes on steady, and the red LED on the main logic board will light then go off then flicker on once per second in the standby mode.

2. During the power-up mode the main logic board relay clicks twice enabling power (120vac) to the validator.

When this relay is not enabled it routes 12vdc ground to the out-of-service LED. Without power to the validator the changer cannot accept bills. Since we are not in the error mode, the red LED on the validator logic board is on steady.

4

3. When a bill is inserted into the validator bill slot, the bill will be pulled inside. The validator then compares what the bill looks like to its memory. After the bill is validated it grounds the 5vdc lines causing a pulse along the yellow and blue validator harness wires to pins 5 and

6 of the main logic board. Each pulse stands for the amount of the denomination validated. (i.e. 1 pulse for

$1, 5 pulses for $5).

4. The 5vdc pulse then travels from pins 5 and 6 to the

EPROM chip (ver. MIDI C-40) pin #8. The EPROM multiplies the bill pulse by 4.

5. The EPROM then sends the hopper pulses out pin #18 to pins 6 and 7 of the red 12-pin hopper plug. These pulses travel through the purple and brown wires of the hopper wire harness to the hopper.

6. The EPROM turns the hopper on. The hopper optic counts the coins out and sends them to the EPROM chip on pins 8 &9. When the amount of hopper pulses in equals the coins dispensed through the coin counting optical sensor, the EPROM turns the hopper off.

7. The Changer returns to the standby mode with the red

LED flashing once per second until another bill is inserted.

Functional Descriptions of Out-of-Service Conditions

Out-of-Service conditions occur for the Series AC400/500 changer for the following reasons; low coins, hopper fault

error, validator fault, or a blown fuse.

1. Blown Fuse: an AC power spike in line voltage or a bad transformer on the main logic board can cause A blown fuse on the main logic board. If the fuse blows the indication is the green LED on the main logic board will not light.

A. Replace the fuse. If the green LED now lights then there was a spike.

B. If it does not and the fuse blows again the power transformer is shorted. To test the transformer use a voltmeter set for ohms and measure across the primary (40ohms) and the secondary (1.5ohms).

2. Hopper Fault: A hopper fault can either be a jammed hopper, a blocked coin counting optic or a bad hopper logic board.

A. Indications for a jammed hopper are the changer accepts bills, the meter counts up, but nothing or not enough coins are paid out.

1. After 1 minute the “Empty” LED on the outside of the cabinet turns on and the validator is shut off.

2. At this point the three options open are to attempt repair on your own, call your distributor, or return the hopper to

American Changer.

B. Indications for a blocked coin optic or bad hopper logic board are the out-of-service LED on the outside of the changer is lit and the red LED on the main logic board is lit and flickers off once per second.

3. Validator Fault: When a validator fault occurs the validator’s EPROM shuts down the validator and flashes an error code via the red LED on the validator logic board. When there is no error this LED is on steady. The validator only gives bill pulses to the main logic board so the main board never knows if the validator isn’t functioning. Therefore the out-of-service-LED will not light. (Seepage 6 for validator error codes.)

4. Low Coins: The low coin condition is probably the most common fault. The EPROM on the main logic board is constantly checking for low coins in the hopper. This is done with a low current 5vdc signal on pin #3 of the hopper output connector. The voltage then travels down the hopper wire harness on the white wire to pin #7 of hopper plug. The signal is applied to one of the gold low contact plates at the bottom of the hopper. The 5v travels through the coins through the other contact gold plate to hopper pin #2. It then goes through the black wire in the hopper harness to pin #10 on the main logic board. Any interruption of more than 1/2 a second will cause an outof-service condition.

A. Clean the bottom copper plates of the hopper with steel wool or fine sandpaper. Refill the hopper and try again.

B. Check continuity, (0 ohms) resistance, from pins 3

(white) and 10 (black) of the red hopper harness.

Make sure the hopper full and the changer turned off. If the continuity is 0 ohms, replace the main logic board.

C. Pull the hopper out of the changer, then look at the

12 pin black male connector that sticks out of the hopper. Place the continuity checker’s leads on pins 2 & 7.

1. If the continuity is 0 ohms, replace the hopper plate or adjust the hopper plate’s female socket’s pins so that they are not so spread out.

2. If the continuity is infinity, then replace the hopper.

5

Indicator Lights

Main Logic Board:

1. Green LED on: AC power applied to the logic board. All fuses are good.

2. Red LED

A. Heartbeat - 5 and 12vdc present. The changer is in standby waiting for a bill pulse.

B. On Steady - Out of service, Hopper error detected.

Validator logic board:

1. Red LED

A. On Steady - Standby Mode, waiting for bill insertion.

B. Flashing - Error mode, go to page for error code information.

C. Off - The changer “Empty” LED is lit.

WIRE HARNESS COLOR AND DEFINITIONS

Validator harness:

Red - Switched Hot 120VAC.

White - Neutral 120VAC.

Black - 120VAC Low current validator enable.

Yellow - +5vdc credit pulse line.

Blue - -5vdc credit pulse line.

Orange - +12vdc Empty LED.

Brown - -12vdc Empty LED.

Hopper Harness

Yellow - Coin counting optic status line.

White - Low coin sense (+5vdc).

Brown - Low coin sense (-5vdc).

Black(s) - - 24vdc Motor supply voltage.

Orange - +24vdc Motor supply voltage.

SETTINGS FOR THE AC400 ONLY!

AC500 ONLY!

CoinCo MAGPRO Series Flash Codes

Flash codes 1-18 may appear during normal servicing of the

BA30. If more than one error or condition exists, the lower number flash code will appear until its respective error or condition is corrected. The left and right sensors referenced below are given viewing the BA30 from the front.

# of Flashes

1

Description of Flash Codes

Bill box full

2 N/A

3 Check bill path

4

5

All bill accept switches are off

Bill jam or sensor error

18

12

13

14

15

16

17

6

7

Stacker motor/home sensor

Transport motor/encoder sensor

8 N/A

9 EPROM Has Failed

10

11

EPROM Has Failed

Center Optic Failed

Right Optic Failed

Left Optic Failed

Bill Position Sensor Error

Right Bill Position Sensor Error

Left Bill Position Sensor Error

Lower Anti-Stringing Armature out of place

Upper Anti-Stringing Armature out of place

6

AC400 BILL VALIDATOR CLEANING AND UN-JAMMING

7

Setting the bill types accepted

Cleaning the sensors

Cleaning a salted unit

Replacing the belts

COINCO MAG50

VALIDATOR

SECTION

Removing the Bill Box

Clearing a bill jam

PAGE

9

9

10

11

12

13

8

Removing the bill box.

To remove the 500 bill stacker from the CoinCo validator follow the picture below.

REMOVING A BILL JAM

From time to time a foreign object or ripped bill will become caught in the validator. Follow the picture below to remove the item.

9

SETTING THE BILL ACCEPT DIP SWITCHES

10

CLEANING THE BILL VALIDATOR

Refer to the pictures and the procedure on the next page to clean the bill validator every 4-6 months.

11

MAGPRO CLEANING: IF ANY OF THESE PROCEDURES ARE PERFORMED TO YOUR VALIDATOR AFTER IT IS

RETURNED UNDER A WARRANTY REPLACEMENT, YOU WILL BE SUBJECTED TO A $65.00 LABOR FEE.

CLEANING AND MAINTENANCE:

Note: Petroleum-based cleaners and freon-based propellants can damage plastic and some electronic components.

Scouring pads and stiff brushes may harm the protective conformal coating on the circuit boards and can mar the plastic. These items should never be used when cleaning the MAGPRO bill acceptor.

The MAGPRO should be cleaned every 7,000 bills housing. or every 4 -6 months (or as needed, depending on the environmental conditions of the location). Dust can be removed with a soft brush or cloth or it can be blown out using compressed air.

Procedure:

1. Disconnect power from the bill acceptor.

2. Remove the bill box and use a soft cloth to wipe the dust from around the intermediate frame and stacker plate.

3. Remove the lower track.

4. Using compressed air or a soft brush, blow or brush the dust off of the optic sensors and out of the recessed sensor openings.

5. Remove dust from around the belts and wheels on the lower housing and the sensors on the upper sensor board. The upper sensors are located directly above the lower housing sensor when the lower housing is installed.

6. The bill path can be cleaned to remove further dirt and oil using a soft cloth moistened with a mild soap and water solution.

7. Clean the magnetic head using a swab and isopropyl alcohol.

8. Once the lower housing is dry, place it back into the mainframe so that the tab on the bottom locks into place.

9. Blow the dust out of the encoder wheel and its sensors. (It may be necessary to extend the stacker plate to access the encoder wheel. Supplying power to the unit momentarily can do this, so that the stacker plate extends.)

10. Remove dust from the transport belt areas and from any other places of build up.

11. Remount the bill box.

12. Apply power and insert bills to verify that the unit is functions property.

MAGPRO CLEANING PROCEDURE FOR SALT

WATER POLLUTED UNITS:

Note: Petroleum-based cleaners and freon-based propellants can damage plastic and some electronic components. Scouring pads and stiff brushes may harm the protective conformal coating on the circuit boards and can mar the plastic. These items should never be used when cleaning the BA30 bill acceptor.

Procedure:

1.

2.

3.

Remove power from the bill acceptor.

Remove the bill acceptor from the vending machine.

Open the bill box lid and verify that the stacker plate is in the stand-by/home position. If it is not in the home position, apply power and observe that the stacker plate returns home.

Warning: If moisture is present, allow the unit to dry thoroughly before applying power to avoid possible shock hazard. If the stacker plate does not return to the home position, remove power and carefully remove the bill box to avoid damaging the bill box

and/or stacker plate.

4. Remove the lower housing.

5.

6.

7.

Remove the bottom cover from the lower

Run hot water (1101/4-1401/4F) over the lower housing from the top and bottom. Using a soft brush, gently clean any residual salt. Use a soft absorbent cloth to clean any residue off the lower housing. If the transformer gets wet, allow the unit to dry for 24 hours before applying power.

Remove the front mask. Using hot water and a soft brush, clean the front mask, upper sensor board, main frame anti-pullback levers and position sensor mount.

Caution: The motors are not protected from water, therefore the unit must be held in a manner that prevents water from running over the intermediate frame crossbar.

8. Remove the position sensor cover on the crossbar and carefully lift the LED from its mount. (Early models only.)

Caution: Protective coating on the LED leads should not be damaged. Clean all salt residue from the mount, sensor hole and detector area.

The detector can be seen through the sensor hole, and is located in the chassis. Replace the position sensor cover. (Early models only.)

9. Verify that the anti-pullback levers move freely

10. Allow the unit to dry thoroughly.

11. Clean the magnetic head using a swab and

12. Replace the front mask

13. Replace the lower housing cover.

14.

15.

16.

1.

2.

3. and that the spring returns them to their open position. isopropyl alcohol.

Replace the lower housing into the main frame.

Remount the bill box.

Apply power and insert bills to verify that the unit is functioning properly.

6 OR 7 ERROR CODE FLASHES

The cleaning procedure for this common occurrence is listed below. Just follow these steps.

If this code has occurred on a new machine or one that the validators DIP switches were just changed, Ensure that all the white plugs on the side of the validator board away from the red LED are plugged in securely.

Remove the bill box.

Turn the Changer ON then OFF in an attempt to stop the metal push plate so that it COASTS into the fully outward position.

4. Using an air compressor or a can of compressed air blow out the area behind the push plate until it is completely free of all dust and lint.

5. Turn the changer power back on so that the push plate returns to the inward position. If the same error code persists, repeat steps 1 - 3 concentrating on the top center area behind the plate.

6. Replace the bill box.

12

REPLACING THE BELTS

Every 2-3 years the belts on the CoinCo will wear out. To replace them, remove the validator components down to the picture show. Refer to the parts diagram at the end of the manual for help getting to this point.

13

TECHNICAL FLOW DIAGRAM FOR THE AC400/500

NOTE: Before starting this procedure ensure the changer is plugged in, the ON/OFF switch is on, the hopper is full of coins, and all wire harnesses are connected securely and correctly.

The wires exiting the red connectors should point away from the board!

Is the green LED lit on the main logic board?

YES

Will the validator

accept a bill?

YES

NO

NO

The main logic board is receiving the bill pulses but the hopper is not receiving the pay out pulses.

1. Ensure the hopper is plugged in firmly in the back to the hopper plate.

2. The hopper is jammed

3. The hopper harness connector is faulty.

4. Replace the hopper.

5. Replace the hopper harness.

Start Here!

Is the “Empty”

LED on the front of

the machine lit?

Refer to page 9 and clean the

validator.

YES

Will the validator try to

YES pull in a bill then reject it?

NO

The 2-1/2-amp fuse

is blown.

If fuse blows again replace the Main

Logic board.

The validator logic board is flashing

an error code.

The main logic board is reading a low coin indication.

1. Make sure the hopper is plugged securely into its connector.

2. Clean the gold low contact plates located under the coins with steel wool or a fine grit sandpaper.

3. Make sure the female connector on the hopper plate is not broken or being pushed out the back of the hopper plate.

4. Replace the hopper.

5. Replace the hopper plate.

6. Replace the main logic board.

For a more detailed trouble shooting information proceed to the next section!

FOR TECHNICAL SERVICE OR TO OBTAIN A RETURN AUTHORIZATION NUMBER

CALL (888) 741-9840

ANY REPAIR RETURNED WITHOUT A RETURN AUTH. # WILL BE REFUSED!

14

TROUBLESHOOTING GUIDE

TO USE THE TROUBLESHOOTING GUIDE, MATCH UP THE PROBLEM, THEN FOLLOW THE

SOLUTION SUGGESTIONS. After every step re-try operating the changer to see if the problem has been

solved.

Problem:

A. The changer is completely

dead. (The green LED on the main logic board is not lit.)

B. The “Empty LED is lit.

C. The bill validator accepts a bill. The hopper does not pay out and the “Empty”

LED comes on after 45 seconds.

D. The green LED on the main logic board is lit but the red

LED never lights.

G. Bill validator will not pull in the bill and the “Empty”

LED is not lit.

H. The bill validator pulls in the bill slightly then rejects it.

Solution:

1. Ensure the changer is plugged in.

2. Ensure the on/off switch is rocked to the (1) position (down).

3. Unplug the female end of the line cord from the main logic board AC connector and plug it in again tightly.

4. Measure the AC voltage at the outlet or check the breaker/fuse box.

You can also plug another item into the AC wall outlet to ensure there is power present at the outlet.

5. Inspect the AC line cord for cuts or abrasions.

6. Check both fuses on the Main Logic Board.

7. Replace the main logic board.

8. Replace the line cord.

1. Ensure the hopper is not out of coins. (There should be enough coins in the hopper to cover the gold low-level contact plates. These plates are located at the bottom of the hopper where you pour the coins.)

2. Check the hopper wire harness that extends from the back of the plate that the hopper slides in and out on for chipped pieces or other damage. (Pay close attention to pins # 2 & 7.)

3. Clean the copper contact plates with steel wool.

4. Replace the hopper.

5. Replace the hopper wire harness.

1. The hopper is jammed. Take the hopper apart and remove the foreign object or bent coin from the green hopper turntable.

2. Replace the hopper.

3. Replace the hopper plate.

1. Bad 5 or 12vdc regulator on the main logic board.

2. The hopper is shorted.

3. Replace main logic board.

4. Replace hopper.

1. Ensure the orange wire going to the “Empty” LED is connected to the + or the terminal with the red mark by it.

2. Check for 12vdc going to the orange and brown wires. If there is, replace the LED.

3. Replace the main logic board.

4. Replace the bill validator.

5. Replace the validator wire harness.

1. Clean the validator. (pg. 12)

2. Remove the lower housing (pg. 10) of the bill validator. Ensure the center wheel spins freely. Push straight down on it slightly to loosen.

15

TROUBLESHOOTING GUIDE

TO USE THE TROUBLESHOOTING GUIDE, MATCH UP THE PROBLEM, THEN FOLLOW THE

SOLUTION SUGGESTIONS. After every step re-try operating the changer to see if the problem has been

solved.

PROBLEM: SOLUTION:

I. The bill validator red status

LED flashes a “5” error code. (AC500’S ONLY!)

II. The bill validator red status

LED flashes a “6 or 7” error code. (AC500’S ONLY!)

J. The bill validators red status

LED is on steady but it still will not accept the bill.

(AC500’S ONLY!)

K. The red “empty” LED on the outside of the changer is on, the red status LED on the main logic board is flickering on and off normally, and the hopper is full of coins.

FOR TECHNICAL SERVICE OR

1. Clean the validator optic LED’s. (See pg. 12)

2. Ensure that all the wire harness plugs are plugged firmly into their white female sockets.

3. Turn to the back page of this manual and check for a Coin Acceptors branch in your area to repair your bill validator.

1. Take the bill stacker off the bill validator. Cycle the power on / off using the switch on the main logic board and coast the silver push bar so that it stops in its fully extended position. Blow out the area behind the push bar with high pressure or canned air. Concentrate on the encoder wheel in the area top center behind the push bar.

2. Turn to the back page of this manual and check for a Coin Acceptors branch in your area to repair your bill validator.

1. Pull out the lower housing, see page 5, and look for something obstructing the bill path. (I.e. gum; paper tickets, coins, etc.)

2. Look inside the Plexiglas case on the side of the bill validator. Ensure that all the wire harness plugs are plugged firmly into their white female sockets.

1. Ensure the hopper is not out of coins. (There should be enough coins in the hopper to cover the gold low-level contact plates. These plates are located at the bottom of the hopper where you pour the coins.)

2. Check the hopper wire harness that extends from the back of the plate that the hopper slides in and out on for chipped pieces or other damage. (Pay close attention to pins # 2 & 7.)

3. Clean the gold contact plates with steel wool.

4. Replace the hopper.

5. Replace the hopper wire harness.

TO OBTAIN A RETURN

AUTHORIZATION NUMBER

ANY REPAIR RETURNED WITHOUT A RETURN

AUTH. # WILL BE REFUSED!

CALL (888) 741-9840

16

COIN CONTROLS COMPACT HOPPER PARTS LIST

17

AC500 CABINET PARTS BREAKDOWN

#2

#3

#1

#5

#6

#4 #7

#8

AC500 CABINET PARTS SHOWN

#1 - AC5010 -CABINET W/DOOR AND LOCK NUT ASSY & COIN CUP

#2 - AC5060 -AC500 MAIN LOGIC BOARD

#3 - AC5040.1 -COIN CONTROLS COMPACT HOPPER

#4 - AC5081 -$1 & $5 FULL FRONT STICKER

#5 - AC5080 -SCREW –IN T-HANDLE

#6 - AC1093 -LOCK AND 2 KEYS

#7 - AC9001 -COINCO MAG50BAB BILL VALIDATOR

#8 - AC5010.1 –DOOR FOR THE AC500

OPTIONAL PARTS NOT SHOWN

AC1051-

AC1052-

TWO OUTLET SURGE PROTECTOR

FOUR OUTLET SURGE PROTECTOR

AC1091-

AC5070-

TILT ALARM ONLY

BASE / PEDESTAL

AC5075- HEADER

18

#2

AC400 CABINET PARTS BREAKDOWN

#3

#4

#5

#6

AC400 CABINET PARTS SHOWN

#1 - AC5010 -CABINET W/ LOCK NUT ASSY & COIN CUP

#2 - AC4060 -AC400 MAIN LOGIC BOARD

#3 - AC5040.1 -COIN CONTROLS COMPACT HOPPER

#4 - AC5081 -$1.00 FULL FRONT STICKER

#5 - AC5080 -SCREW –IN T-HANDLE

#6 - AC1093 -LOCK AND 2 KEYS

#7 - AC9050 -JCM DBV-10 BILL VALIDATOR

38 - AC5009.1 –DOOR FOR THE AC400

OPTIONAL PARTS NOT SHOWN

AC1051- TWO OUTLET SURGE PROTECTOR

AC1052-

AC1091-

FOUR OUTLET SURGE PROTECTOR

TILT ALARM ONLY

AC5070- BASE / PEDESTAL

AC5075- HEADER

#8

#1

#7

19

COINCO PARTS LIST

MOUNTING ASSEMBLY PARTS BREAKDOWN

PICTURE #

#1

#2

#3

#4

#5

#6

#7

PART #

MP90-1-1

MP90-1-2

MP90-1-3

MP90-1-4

MP91-1-5

MP90-1-6

MP91-1-7

DESCRIPTION

Machine Screw

“Snack Mask” Black Plastic

Machine Screw

Main Frame, Plastic

Mask Gold Mounting Bracket

Bill grounding spring

Machine Nut

20

PICTURE #

#9

#10

#10

#11

#12

#13

#14

#15

#16

#1

#2

#3

#4

#5

#6

#7

#8

BELTS

ONLY!

MP91-2-10

PART #

MP90-2-1

MP90-2-2

MP90-2-3

MP90-2-4

MP91-2-5

MP90-2-6

MP90-2-7

MP90-2-8

MP90-2-9

MP90-2-10

MP91-2-10

MP90-1-11

MP90-2-12

MP90-2-13

MP90-2-14

MP91-2-15

MP91-2-16

COINCO PARTS BREAKDOWN

DESCRIPTION

Bottom Lower Housing Cover

Transformer holding hose

120VAC Transformer

Lower Spring, Anti-Cheat Lever

Lower Mounting, Anti-Cheat Lever

Lower Anti-Cheat Lever

Lower Housing Assembly, Complete

Belt, Center

Lower Anti-Cheat Assembly, Complete

Plastic Wheels & Rubber Belts

Rubber Belts ONLY (Each)

Shaft, Drive

Spring, MAG

Screw, #4, Plastic

Roller, Idler

Sensor Board, Lower

Pulley & Hub Assembly, Complete

21

PICTURE #

#11

#13

#14

#15

#16

#17

#18

#19

#21

#1

#2

#3

#4

#5

#8

#9

#10

PART #

MP90-3-1

MP90-3-2

MP91-3-3

MP90-3-4

MP90-3-5

MP90-3-8

MP90-3-9

MP90-3-10

MP90-3-11

MP90-3-13

MP90-3-14

MP91-3-15

MP90-3-16

MP90-3-17

MP90-3-18

MP90-3-19

MP90-3-21

COINCO PARTS BREAKDOWN

DESCRIPTION

Dust Cover

Upper Transport & Hub Assembly, Complete

Motor, Transport & Gear Assembly Complete

Wheel, Encoder

Stacker, Push-Plate Assembly

Spring, Belt Tension

Motor, Stacker Assembly Complete

Pulley, Idler

Lower Transport Pulley & Hub Assembly

Belt, Upper Housing

Frame, Upper Housing

Sensor Board, Upper Housing

Upper Board Clip

Wire Clip

Shaft, Pulley

Shaft, Wheel

Board, Stacker

22

4

PICTURE #

#1

#2

#3

#4

#5

COINCO PARTS BREAKDOWN

PART #

MP90-4-1

MP91-4-2

MP90-4-3

MP90-4-4

MP90-4-IF

3

MP90-4-IF

DESCRIPTION

Lid, Logic board Box

Body, Logic board Box

Main Logic Board

Sticker, Serial Number / Warranty

Intermediate Frame with Bearings

23

Arizona

3226 S. Fair Lane

Tempe, AZ 85282

Phone: 602-431-0632

Chris Mattingly

California

11618 E. Washington Blvd.

Suite # J

Whittier, CA 90606

Phone: 562-692-3059

FLORIDA

Tampa

6704 Benjamin Road

Suite 200

Tampa, FL 33634

Phone: 813-249-7338

Bob Wilcox

Ft. Lauderdale

American Changer

1400 NW 65 th Place

Ft. Lauderdale, FL 33309

888-741-9840

RMA # Needed

Georgia

4215 Wendall Dr SW

Suite # E

Atlanta, GA 30336

Phone: 404-691-2777

Chuck Crockett

Illinois

862 Eagle Dr.

Bensenville, IL 60106

Phone: 630-860-2650

Mike Durec

Louisiana

524 Elmwood Pkwy

Suite 190

Harahan, LA 70123

Phone: 504-734-0280

Frank Case

Maryland

6655 Amberton Drive

Bay “L”

Baltimore, MD 21227

Phone: 410-379-2680

Bill LeJune

Massachusetts

60 Prospect Street

Waltham, MA 02453

Phone: 781-894-4525

Kevin Cole

Missouri

1236 Dielman Industrial CT

St Louis, MO 63132

Phone: 314-725-0100

Charlie Pavia

Ohio

225 Corporate Court

Suite I

Fairfield, OH 45014

Phone: 513-874-4460

Joe Steddom

TEXAS

Dallas

3031 Quebec Street

Suite 115

Dallas, TX 75247

Phone: 214-638-3970

Houston

2500 Central Parkway

Suite “K”

Houston, TX 77092

Phone: 713-683-6558

Steve TenBarge

Washington

1020 Industrial Drive

Bldg. 32

Seattle, WA 98188

Phone: 206-575-1999

Carl Goodson

24