Whirlpool | AFB 910/IS | Troubleshooting guide | Whirlpool AFB 910/IS Troubleshooting guide

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• Your new appliance is designed exclusively for
domestic use.
To ensure best use of your appliance,
carefully read the instructions which contain
a description of the appliance and advice on
storing and preserving food.
Keep this handbook for future reference.
1. After unpacking the appliance, make sure it is
not damaged and that the door closes
properly. Any damage must be reported to the
dealer within 24 hours of delivery of the
2. Wait at least two hours before switching the
appliance on, in order to ensure that the
refrigerant circuit is fully efficient.
3. Make sure installation and the electrical
connection are carried out by a qualified
technician according to the manufacturer's
instructions and in compliance with the local
safety regulations
4. Clean the inside of the appliance before using it.
1. Packing
The packing material is 100% recyclable and
bears the recycling symbol. Comply with the
local regulations for disposal. Keep the packing
materials (plastic bags, polystyrene parts, etc.)
out of the reach of children, as they are a
potential source of danger.
2. Scrapping/Disposal
The appliance is manufactured using recyclable
This appliance is marked in compliance with
European Directive 2002/96/EC on Waste
Electrical and Electronic Equipment (WEEE).
By ensuring the correct scrapping of this
appliance, you can help prevent potentially
negative consequences for the environment and
the health of persons.
The symbol
on the appliance, or on the
accompanying documents, indicates that this
appliance should not be treated as domestic
waste but must be taken to a suitable collection
centre for the recycling of electrical and
electronic equipment.
When scrapping the appliance, make it unusable
by cutting off the power cable and removing the
doors and shelves so that children cannot easily
climb inside.
Scrap the appliance in compliance with local
regulations on waste disposal, taking it to a
special collection centre; do not leave the
appliance unattended even for a few days, since
it is a potential source of danger for children. For
further information on the treatment, recovery
and recycling of this product, contact your
competent local office, the household waste
collection service or the shop where you
purchased the appliance.
This appliance does not contain CFCs.
The refrigerant circuit contains R134a (HFCs) or
R600a (HCs), see the rating plate inside the
Appliances with isobutane (R600a): Isobutane is
a natural gas without environmental impact but
is flammable. Therefore, make sure the
refrigerant circuit pipes are not damaged.
This product contains Fluorinated Greenhouse
Gases covered by the Kyoto Protocol, the
refrigerant gas being in a hermetically sealed
Refrigerant gas: R134a has a Global Warming
Potential (GWP) 1300.
Declaration of conformity
• This appliance is intended for storing food and
is manufactured in conformity with European
regulation (EC) No. 1935/2004.
• This product has been designed,
manufactured and marketed in compliance
- the safety objectives prescribed in the Low
Voltage Directive 2006/95/CE (which replaced
Directive 73/23/CEE as amended);
- the protection requirements of the “EMC”
89/336/CEE directive, amended by Directive
• Electrical safety of the appliance is guaranteed
only if it is connected to an efficient and
approved earthing system.
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• During installation, make sure the appliance
does not damage the power cable.
• Make sure the appliance is not near a heat
• To guarantee adequate ventilation, leave a
space on both sides and above the appliance
and follow the installation instructions.
• Keep the appliance ventilation openings free.
• Power cable modification or replacement
must only be carried out by qualified
• It must be possible to disconnect the
appliance from the power supply by
unplugging it or by means of a mains doublepole switch installed upstream of the socket.
• Make sure the voltage specified on the rating
plate corresponds to that of your home
• Install and level the appliance on a floor strong
enough to take its weight and in a place
suitable for its size and use.
• The appliance must be handled and installed
by two or more persons.
• Be careful not to damage the floors (e.g.
parquet) when moving the appliance.
• Do not use single/multi-adapters or extension
• Install the appliance in a dry and wellventilated place. The appliance is arranged for
operation in places where the temperature
comes within the following ranges, according
to the climatic class given on the rating plate.
The appliance may not work properly if it is
left for a long period at a temperature outside
the specified range.
Climatic Class
Amb. T. (°C)
From 10 to 32
From 16 to 32
From 16 to 38
From 16 to 43
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Amb. T. (°F)
From 50 to 90
From 61 to 90
From 61 to 100
From 61 to 110
• Do not store or use petrol, gas or flammable
liquids in the vicinity of this or other electrical
appliances. The fumes can cause fires or
• Do not use mechanical, electric or chemical
means other than those recommended by the
Manufacturer to speed up the defrost
• Do not damage the appliance refrigerant
circuit pipes.
• Do not use or place electrical devices inside
the appliance compartments, if they are not of
the type expressly authorised by the
• This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities, or
lack of experience and knowledge, unless
they have been given supervision or
instruction concerning use of the appliance by
a person responsible for their safety. Children
should be supervised to ensure that they don't
play with the appliance.
• Do not swallow the contents (non-toxic) of
the ice packs (if provided).
• Use the refrigerator compartment only for
storing fresh food and the freezer
compartment only for storing frozen food,
freezing fresh food and making ice cubes.
• Do not store glass containers with liquids in
the freezer since they may burst.
• Do not eat ice cubes or ice lollies immediately
after taking them out of the freezer since they
may cause cold burns.
• Before carrying out any maintenance or
cleaning operation, unplug the appliance or
disconnect it from the power supply.
• The Manufacturer declines any liability if
the above advice and precautions are not
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The freezer can be used for storing already frozen food and
for freezing fresh food.
Control unit
Switching on the freezer for the first time
• The freezer temperature does not have to set with the
thermostat because the appliance is already factory-set.
• Plug in the appliance.
• Only place food in the freezer 2 hours after switching on.
Temperature adjustment
Settings from MIN to MAX: increase the cooling temperature.
• Thermostat setting:
MIN - storing food for short periods;
NORMAL - storing food for longer periods;
MAX + SUPER - storing food for long periods and freezing food.
The room temperature, how often the door is opened and the
position of the appliance can affect the temperature inside the
Take these factors into account when setting the thermostat.
Adjustment devices
Place the maximum amount indicated on the rating plate,
in the middle compartment, taking care not to place it in
contact with already frozen food.
For optimum appliance performance, turn the thermostat knob to
Super, introduce the food to be frozen, and after 24 hours turn the
knob back to Normal.
About 24 hours' on “SUPER” after introducing the food is generally
sufficient; after this period, deactivate the “SUPER” function (if
Control unit
When freezing small amounts of food, the food can be placed in
any compartment except the bottom drawer.
Also, in order to save energy, the fast freeze function (if present)
does not have to be activated.
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Advice for freezing and storing fresh food.
• Before freezing, wrap and seal fresh food in:
aluminium foil, transparent film, waterproof plastic bags,
polyethylene containers with lids or freezer containers suitable
for the food being frozen.
• Food must be fresh and of prime quality.
• If possible, fresh vegetables and fruit should be frozen
immediately after being picked, to preserve the nutritional
substances, structure, consistency, colour and flavour.
• Always leave hot food to cool before placing in the freezer.
• Consume fully or partially thawed foods immediately.
Do not refreeze unless the thawed food is used to prepare a
ready meal. Once cooked, the thawed food can be refrozen.
The table opposite gives the recommended storage times
for frozen fresh foods.
Classification of frozen foods
Put the frozen products in the freezer and classify them.
It is advisable to indicate the storage date on the packs, to ensure
their use before the expiry dates.
Advice for storing deep-frozen food
When purchasing deep-frozen food products:
• Make sure the packaging is not damaged, otherwise the food
can deteriorate. If the package is swollen or has damp patches,
it has not been stored in optimum conditions and may have
started to thaw.
• Purchase frozen food last and use thermal bags to carry it.
• Place frozen foods in the freezer as soon as you get home.
• Do not refreeze partially thawed food products; consume them
within 24 hours.
• Avoid or reduce temperature variations to a minimum.
Respect the expiry date on the pack.
• Always follow the instructions given on the pack for storing
frozen foods.
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Removing the drawers
• Pull out the drawers as far as they go, then lift slightly and
The drawers can be removed in order to obtain more space.
Make sure that the load does not exceed the limit (if present)
indicated on the side walls of the appliance.
Making ice cubes
• Fill the ice cube tray 2/3 full and place it in the special freezer
• Do not use sharp or pointed instruments to detach the tray if it
is stuck to the bottom of the freezer.
• Bend the ice tray slightly to remove the cubes.
Fig. 1
The freezer door will not re-open easily immediately after closing.
Wait a few minutes before opening again in order to allow for
compensation of the vacuum created.
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Before any cleaning or maintenance operation, always
unplug the appliance or disconnect it from the power
Defrost the freezer once or twice a year, or when the
frost on the refrigeration grills is excessive.
It is perfectly normal for frost to form on the grills. The
amount of frost and the speed at which it accumulates
depend on room conditions how often the door is
opened, and tends to accumulate more on the upper
It is advisable to defrost the freezer when it is nearly
• Open the door and remove all food products, wrapping
them close together in newspaper and place in a very cool
place or in a portable cooler.
• Leave the freezer door open to allow the frost to melt.
• Clean the inside of the freezer with a sponge soaked in
lukewarm water and/or neutral detergent. Do not use
abrasive substances.
• Rinse and dry thoroughly.
• Put the food back into the freezer.
• Close the freezer door.
• Plug in the appliance.
• Switch the freezer on.
Periodically clean the condenser at the back of the appliance
with a vacuum cleaner or brush.
For long vacations
Empty the freezer.
Disconnect the freezer from the power supply.
Defrost and clean the inside.
Leave the door open to prevent the formation of
unpleasant odours and to eliminate the moisture
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1. The appliance does not work.
•Is there a power failure?
•Is the main switch turned on?
•Are the household electrical system
protection devices efficient?
•Is the thermostat correctly set?
•Was the appliance switched on correctly?
• If the front edge of the appliance is hot, this
is not a defect but prevents the formation of
• Gurgling and hissing noises due to
expansion in the refrigerant circuit are
2. Excessive frost build-up.
•Is the defrost water drain correctly
•Was the door properly shut?
Before contacting the After-Sales Service:
1. See if you can solve the problems on your own
(see “Troubleshooting guide”).
2. Switch the appliance on again to see if the
problem has been eliminated. If it has not,
disconnect the appliance again and repeat the
operation after one hour.
3. If the problem persists, contact the After-Sales
•the type of fault,
•the model,
•the Service number (the number after the
word SERVICE on the rating plate inside the
•your full address,
•your telephone number and area code.
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• Install the freezer away from heat sources. Installation in a
hot place, direct exposure to sunlight or placing it near a
heat source (radiators, cookers) will increase energy
consumption and should therefore be avoided.
• If this is not possible, the following minimum distances must
be respected:
• 30 cm from coal or oil stoves;
• 3 cm from electric and/or gas cookers.
• Install in a dry and well-ventilated place.
• Clean the inside (see “Defrosting and cleaning the
• Fit the accessories supplied.
• Fit the spacers (Fig. 1, 2, or 3, depending on the model)
Electrical connection
• Electrical connections must be made in compliance
with local regulations.
• Data regarding voltage and electrical absorption are
specified on the rating plate inside the appliance.
• Earthing of the appliance is compulsory by law.
The Manufacturer declines any liability for injury to
persons and animals or damage due to noncompliance with the above regulations.
• If the plug and socket are not of the same type, have the
socket replaced by a qualified technician.
• Do not use extension leads or multi-adapters.
Electrical disconnection
It must be possible to electrically disconnect the appliance by
unplugging it or by means of a double-pole switch installed
upstream of the socket.
Door reversibility
If required, door opening can be reversed from right to left
(depending on how it is supplied).
Caution! When reversing the door opening, the appliance
must not be connected to the power supply. The appliance
must be previously unplugged.
Tilt the appliance backwards a little and prop it in a secure
Undo the door hinge screws and remove the hinge pin
Open the door slightly and lower it.
Undo the top pin and screw it in place on the opposite side.
Insert the door on the top hinge and close it.
Tighten the hinge pin bracket in place on the opposite side
using the screws.
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Installation requirements
To ensure correct appliance operation, it must not be exposed to
temperatures below 16 °C or above 32 °C.
It is advisable to avoid the following places: kitchens without
ventilation, outside rooms, greenhouses, garages. In order to
operate correctly, the appliance must be installed:
in a dry place.
Away from direct sunlight.
Away from extreme temperatures (away from cookers or other
heat sources).
When full, the appliance will be heavy, and therefore it must be
placed on a strong and solid floor.
Ventilation requirements
Carefully push the freezer in place, until reaching the appropriate
distance from the wall.
When in place, a space of 50 mm above the appliance must be
If the space is not available above the appliance, leave a space of
25mm on both sides.
Make sure the appliance does not squash the power cable.
The parts that can become hot must not be exposed. When possible,
the back part of the appliance must be close to the wall, leaving the
required space for ventilation.
The appliance must be level; to eliminate rocking:
make sure the appliance is vertical and that both adjustment
devices are in close contact with the floor, so that the
compartment is level.
Adjust the level by unscrewing the appropriate adjustment device,
located at the front (use fingers or a screwdriver).
The appliance is heavy. Pay attention when moving it.
* For specific details please refer to the rating plate located on the
back of the freezer. The specifications are subject to change
without notice.
If reversing of door opening is carried out by the After-sales
Service the work is not covered by the warranty.
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1) For Great Britain only
Warning - this appliance must be earthed
Fuse replacement
If the mains lead of this appliance is fitted with a BS 1363A 13amp
fused plug, to change a fuse in this type of plug use an A.S.T.A.
approved fuse to BS 1362 type and proceed as follows:
1. Remove the fuse cover (A) and fuse (B).
2. Fit replacement 13A fuse into fuse cover.
3. Refit both into plug.
The fuse cover must be refitted when changing a fuse and if the fuse
cover is lost the plug must not be used until a correct replacement is
Correct replacement are identified by the colour insert or the colour
embossed in words on the base of the plug.
Replacement fuse covers are available from your local electrical store.
2) For the Republic of Ireland only
The information given in respect of Great Britain will frequently
apply, but a third type of plug and socket is also used, the
2-pin, side earth type.
3) Socket outlet / plug (valid for both countries)
If the fitted plug is not suitable for your socket outlet, please contact
Whirlpool Service for further instruction. Please do not attempt to
change plug yourself. This procedure needs to be carried out by a
qualified Whirlpool technician in compliance with the manufactures
instructions and current standard safety regulations.
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