Avocent DSView network management software, DS, DS 1800, CPS network appliance, DSR 800, DSR 1010, DSR 2010, DSR 4010, DSR 1161, DSR 2161, DSR 4160, DSR 1021 network switch, EVR 1500 environmental monitor, SPC power control device Installer/User Guide

For Technical Support:

Email: [email protected]

www.avocent.com

Avocent Corporation

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Tel: +1 256 430 4000

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590-410-001B

DSView ®

Installer/User Guide

INSTRUCTIONS

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DANGEROUS VOLTAGE

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POWER ON

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LIMITED WARRANTY

Avocent Corporation warrants to the original retail purchaser that this product is and will be free from defects in materials and workmanship for a period of 24 months from the date of purchase.

Additionally, all Avocent products carry an unconditional thirty-day satisfaction guarantee. If, for any reason, you are dissatisfi ed with the performance of this product, you may return it to the point of purchase for a refund of the purchase price (excluding shipping charges). This guarantee does not apply to special order products, and may not be available through all resellers. During the warranty period, purchaser must promptly call Avocent for a RETURN MATERIALS AUTHORIZATION (RMA) number. Make sure that the RMA number appears on the packing slip, proof of purchase, AND ON THE OUTSIDE OF EACH SHIPPING CARTON. Unauthorized returns or collect shipments will be refused.

Ship prepaid to: Avocent Corporation

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Telephone: (256) 430-4000

The above limited warranty is voided by occurrence of any of the following events, upon which the product is provided as is, with all faults, and with all disclaimers of warranty identifi ed below:

1. If defect or malfunction was caused by abuse, mishandling, unauthorized repair, or use other

than intended.

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4. If damages were due to or caused by equipment or software not provided by Avocent.

5. If the product is used with non-grounded or incorrectly polarized AC power.

6. If the product is used in contradiction to any instruction provided by any User Guide or Instruction Sheet provided to you or with the product.

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CORPORATION OR AN AUTHORIZED AVOCENT DEALER HAS BEEN ADVISED OF THE POSSIBILITY

OF SUCH DAMAGES OR LOSSES.

©2004 Avocent Corporation. All rights reserved.

DSView

®

Management Software

Installer/User Guide

Avocent, the Avocent logo, The Power of Being There, DSView, DSR,

AutoView, OutLook and Dambrackas Video Compression are trademarks or registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners

©

2004 Avocent Corporation. All rights reserved.

iii

T A B L E O F C O N T E N T S

Table of Contents

List of Figures ................................................................................................................ vii

List of Tables ................................................................................................................... ix

Chapter 1: Product Overview.......................................................................................... 1

About the DSView Management Software ......................................................................................... 1

Features and Benefits ........................................................................................................................ 1

Software Components ........................................................................................................................ 2

DSView management software ................................................................................................... 2

DSAuth (DS Authentication) Server ........................................................................................... 3

DSWebview browser-based software ......................................................................................... 3

Overview: Working with the DS Management Software Suite .......................................................... 4

Viewing Target Devices ..................................................................................................................... 6

DS topology view ........................................................................................................................ 6

Server view.................................................................................................................................. 8

Port status indicators.................................................................................................................. 9

Chapter 2: Installation ................................................................................................... 11

Installing the DS Management Software Suite ................................................................................ 11

Installing the DSAuth Server .................................................................................................... 11

Installing the DSView management software ........................................................................... 13

Installing the DSWebview browser-based software ................................................................. 14

After DSWebview browser-based software installation ........................................................... 15

Displaying Firmware Version Information ..................................................................................... 16

Updating Firmware ......................................................................................................................... 16

Exiting the DSView Management Software ..................................................................................... 17

Chapter 3: DSAuth Server ............................................................................................. 19

About the DSAuth Server ................................................................................................................. 19

Setting Up a DSAuth Server............................................................................................................. 19

Creating Debug Log Files ............................................................................................................... 21

SNMP (Simple Network Management Protocol) Trap Logging (Windows NT/2000/XP Only)...... 22

Configuring the Event Log............................................................................................................... 24

Updating DSAuth Server Appliance Information ............................................................................ 24

Forcing a Full Resynchronization ................................................................................................... 25

iv DSView Installer/User Guide

Using a Backup Server for Authentication ...................................................................................... 25

Chapter 4: DSView Management Software .................................................................. 27

About the DSView Management Software ....................................................................................... 27

Window Features ............................................................................................................................. 27

Launching the DSView Management Software ............................................................................... 29

Configuring LDAP Authentication .................................................................................................. 29

Logging onto LDAP servers ..................................................................................................... 35

Specifying a Data Encryption Level ................................................................................................ 36

Adding and Configuring DS Appliances and Target Devices ......................................................... 37

Adding DS appliances and DSR switches................................................................................. 37

Configuring host PCs ............................................................................................................... 38

Configuring attached KVM switches ........................................................................................ 38

Adding a CPS appliance........................................................................................................... 38

Adding an SPC device as a CPS appliance port ...................................................................... 40

Adding a generic appliance ...................................................................................................... 42

Adding an EVR1500 environmental monitor............................................................................ 43

Adding and Managing DS Users ..................................................................................................... 44

Adding DS users ....................................................................................................................... 44

Changing DS user permissions................................................................................................. 45

Adding, modifying and removing user access to multiple appliances or servers ......................................................................................................................................... 47

Accessing Target Devices ................................................................................................................ 49

Accessing EVR1500 environmental monitors........................................................................... 50

Using Privacy mode.................................................................................................................. 51

Sharing a device session........................................................................................................... 51

Session time-out ........................................................................................................................ 52

Terminating sessions ................................................................................................................ 52

Viewing Ports, Outlets, Target Devices and Connected DS Users ................................................. 52

Managing Multiple Appliances and Devices ................................................................................... 54

Rebooting and Changing Power States ........................................................................................... 56

Changing the SPC device power state...................................................................................... 56

Managing SPC device power states ......................................................................................... 57

Changing the System Settings .......................................................................................................... 58

Connections tab settings ........................................................................................................... 59

Polling tab settings ................................................................................................................... 59

Update tab settings ................................................................................................................... 59

Table of Contents v

Audit log tab settings ................................................................................................................ 60

Local Options tab settings ........................................................................................................ 60

Debug tab settings .................................................................................................................... 62

User Names tab settings ........................................................................................................... 63

Terminating a target device session ......................................................................................... 63

Global Keyboard Macros ................................................................................................................ 64

Programming a global keyboard macro................................................................................... 66

Macro groups............................................................................................................................ 69

Exporting Topology Data ................................................................................................................ 70

Chapter 5: DSWebview Browser-Based Software ...................................................... 73

About the DSWebview Software ...................................................................................................... 73

DSWebview Software Components .................................................................................................. 73

Active Server Pages (ASPs) ...................................................................................................... 74

DSAuth Proxy Server................................................................................................................ 74

DS appliance proxy (DSInterface component) ......................................................................... 75

Telnet application applet .......................................................................................................... 75

Video Viewer window applet .................................................................................................... 75

DS Security ...................................................................................................................................... 75

TCP Ports ........................................................................................................................................ 76

Configuring the DSWebview software TCP ports for external access ..................................... 76

Window Features ............................................................................................................................. 77

Launching the DSWebview Software ............................................................................................... 78

Accessing Target Devices ................................................................................................................ 78

Accessing EVR1500 environmental monitors........................................................................... 79

Using Privacy mode.................................................................................................................. 80

Sharing a Device Session................................................................................................................. 80

Session time-out ........................................................................................................................ 80

Rebooting and Changing Power States ........................................................................................... 81

Changing the SPC device power state...................................................................................... 81

Terminating a Target Device Session .............................................................................................. 82

Displaying Firmware Version Information ..................................................................................... 83

Chapter 6: Video Viewer Window ................................................................................. 85

About the Video Viewer Window ..................................................................................................... 85

Video Viewer window minimum requirements ......................................................................... 86

Window Features ............................................................................................................................. 87

vi DSView Installer/User Guide

Setting the Window Size ................................................................................................................... 88

Adjusting the View ........................................................................................................................... 88

Adjusting color depth (DSR switch DVC algorithm upgraded only) ....................................... 90

Additional video adjustment ..................................................................................................... 90

Image Capture Width, Image Capture Height, Image Capture Horizontal Position and Image Capture Vertical Position ............................................................................... 92

Contrast and brightness............................................................................................................ 92

Detection thresholds ................................................................................................................. 92

Noise Threshold and Priority Threshold (Standard Video Compression) ............................... 93

Block Noise Threshold and Pixel Noise Threshold (DSR switch DVC Algorithm Upgrade)... 93

Automatic video adjustment...................................................................................................... 93

Refresh Image ........................................................................................................................... 94

Video Test Pattern .................................................................................................................... 94

Adjusting Mouse Options................................................................................................................. 94

Cursor type ............................................................................................................................... 94

Single Cursor mode (Windows operating system only)............................................................ 94

Cursor settings.......................................................................................................................... 96

Scaling ...................................................................................................................................... 96

Alignment.................................................................................................................................. 96

Using keyboard pass-through .......................................................................................................... 97

Using Local Macros......................................................................................................................... 98

Displaying Video Viewer Window Users....................................................................................... 102

Saving the View.............................................................................................................................. 102

Appendices................................................................................................................... 103

Appendix A: Technical Support ..................................................................................................... 103

Appendix B: TCP Ports.................................................................................................................. 104

Appendix C: Telnet Application Operations.................................................................................. 110

Appendix D: Establishing a Modem Connection (DSR1021 Switches Only) ................................ 127

Appendix E: Terminal Emulation .................................................................................................. 130

Appendix F: Menus, Toolbars and Commands ............................................................................. 146

Appendix G: Glossary.................................................................................................................... 151

Index.............................................................................................................................. 153

vii

L I S T O F F I G U R E S

List of Figures

Figure 1.1: Example System Configuration Using the DS Management Software Suite .................. 4

Figure 1.2: DS Management Software Suite Components ................................................................ 5

Figure 1.3: DS Topology Tree ........................................................................................................... 7

Figure 1.4: Server View..................................................................................................................... 8

Figure 4.1: DSView Management Software Window ...................................................................... 28

Figure 4.2: LDAP Authentication.................................................................................................... 30

Figure 4.3: Configure LDAP Services Dialog Box ......................................................................... 30

Figure 4.4: Add LDAP Service Dialog Box..................................................................................... 31

Figure 4.5: Configure LDAP Services Dialog Box ......................................................................... 32

Figure 4.6: LDAP Users Dialog Box............................................................................................... 33

Figure 4.7: Add LDAP User Dialog Box......................................................................................... 33

Figure 4.8: Select LDAP Users Dialog Box .................................................................................... 34

Figure 4.9: Enter Network Password Dialog Box........................................................................... 35

Figure 4.10: Selecting DS Users to Modify ..................................................................................... 44

Figure 4.11: Permissions Dialog Box ............................................................................................. 46

Figure 4.12: Multi-User Operations Dialog Box ............................................................................ 47

Figure 4.13: User Access Dialog Box ............................................................................................. 48

Figure 4.14: The Video Viewer Window ......................................................................................... 50

Figure 4.15: Group Operations Dialog Box ................................................................................... 54

Figure 4.16: Keyboard Macro Configuration Dialog Box.............................................................. 65

Figure 4.17: Entering the Macro Name .......................................................................................... 67

Figure 4.18: Macros Appearing in the Third List ........................................................................... 68

Figure 4.19: The Completed Macro ................................................................................................ 68

Figure 4.20: Export Topology Data Dialog Box ............................................................................. 71

Figure 5.1: DSWebview Software Components............................................................................... 74

Figure 5.2: DSWebview Client Interface Window........................................................................... 77

Figure 5.3: The Video Viewer Window ........................................................................................... 79

Figure 6.1: Video Viewer Window .................................................................................................. 87

Figure 6.2: Manual Video Adjust Dialog Box ................................................................................ 91

Figure 6.3: Video Viewer Window with Local and Remote Cursors Displayed ............................. 95

Figure B.1: SSPI Messenger Class Session Establishment ........................................................... 104

viii DSView Installer/User Guide

Figure B.2: Establishing Connection to a DS Appliance .............................................................. 105

Figure B.3: DSView Management Software Establishing a Session with a DS Appliance........... 106

Figure B.4: Establishing a Session with an Additional DS Appliance Port.................................. 106

Figure B.5: DSView Management Software Functionality ........................................................... 107

Figure B.6: Full Diagram with DSView Management Software Configuration ........................... 108

Figure B.7: Full Diagram with DSWebview Client Interface Configuration................................ 109

Figure D.1: Remote Login Authentication Dialog Box ................................................................. 128

Figure D.2: DSR1021 Switch Modem Connection ........................................................................ 129

ix

L I S T O F T A B L E S

List of Tables

Table 1.1: Icons ................................................................................................................................. 9

Table 4.1: DSView Management Software Window Descriptions .................................................. 28

Table 4.2: Firmware Versions Supporting Multiple Encryption Levels.......................................... 36

Table 5.1: DSWebview Software TCP Ports ................................................................................... 76

Table 5.2: DSWebview Client Interface Window Descriptions ....................................................... 78

Table 6.1: Video Viewer Window Descriptions............................................................................... 87

Table 6.2: Manual Video Adjust Dialog Box Descriptions ............................................................. 91

Table C.1: Arrow Key Sequences .................................................................................................. 115

Table C.2: Terminal Emulation Mode and Type ........................................................................... 116

Table E.1: VT Key and Keypad Numeric Codes............................................................................ 130

Table E.2: VT100+ Function Key Support .................................................................................... 131

Table E.3: VT102 Receive Codes .................................................................................................. 131

Table E.4: VT100 Special Keys and Ctrl Keys .............................................................................. 132

Table E.5: VT100 ANSI Set and Reset Mode Cursor Keys............................................................ 133

Table E.6: VT100 PF1-PF4 Key Definitions................................................................................. 134

Table E.7: VT100 ANSI Mode Control Sequences ........................................................................ 134

Table E.8: VT220 Encoding........................................................................................................... 138

Table E.9: VT220 Decoding .......................................................................................................... 139

Table E.10: VT52 Encoding........................................................................................................... 141

Table E.11: VT52 Decoding .......................................................................................................... 142

Table E.12: VT320 Encoding......................................................................................................... 142

Table E.13: VT320 Decoding ........................................................................................................ 143

Table F.1: DSView Management Software Window Toolbar Icons .............................................. 148

x DSView Installer/User Guide

C H A P T E R

1

Product Overview

About the DSView Management Software

The DSView ® software, part of the DS Management Software suite, is used to manage DS appliances, DSR ™ switches, CPS serial over IP network appliances, EVR1500 environmental monitor and control appliances and SPC power control devices. Switches, network appliances and attached devices may be viewed and controlled using the DSView management software.

The DS Management Software suite includes secure, browser-based access to virtually any device in the data center, including access to all major server platforms and serial-based devices.

Use the DSAuth software and the DSView management software within the DS Management

Software suite to specify DS users and their access levels. The DSView management software and

DSWebview browser-based software components within the DS Management Software suite are used to manage your existing appliances or launch a session to a device with a single point of access. Views may contain appliances, devices and ports arranged in an ordered tree structure or a listing of servers for easy selection.

Features and Benefits

Network rebooting and troubleshooting

The DSView management software uses industry standard IP connections so that you can easily troubleshoot, or even reboot a server, from the Network Operations Center (NOC), from your desk or from any location in the world. With the DSView management software, you can access all of your data center devices from a single screen - making complex network access and control remarkably easy.

Web-based access and control

The DSWebview software provides secure, browser-based access to virtually any data center device via the Avocent DS series product suite. The Avocent DSView management software provides secure “point-and-click” control to any connected device, using IP connections.

The DSWebview software supports Microsoft ® Internet Explorer version 5.5 and later, Netscape ® version 6.2 and later, Mozilla ™ and Internet Information Server (IIS) ™ 5.0 on Windows ® and Linux ® operating systems and Safari ™ 1.2 and later on the Apple Mac OS ® X.

1

2 DSView Installer/User Guide

Creating and managing user permissions

The DSView management software and DSAuth software provide centralized network access, control and security for DS appliances. The DSView management software configures DS topology, permissions and per-device contact information. The DSAuth software stores the DS topology, permissions and per-device contact information and performs third party authentication during connection to the switch. DS users may be authenticated via the local database or by an external server using the Lightweight Directory Assistance Protocol (LDAP). Three kinds of encryption are available if you are using the DSView management software with a newer

DSR switch.

NOTE: The DS1800 digital switch only supports DES encryption.

Software Components

The DS Management Software suite is comprised of three components.

DSView management software

The DSView management software is a Win32 ® application that allows DS users to manage target devices through Avocent network appliances. The DSView management software allows for IPbased video, serial and power management sessions. The DSView management software consists of a node manager, Telnet application viewer and Video Viewer.

The DSView management software is also used to graphically create and alter DS topology and permission information that is stored on a DSAuth Server.

Video Viewer window

The Video Viewer window allows you to control the keyboard, monitor and mouse functions of individual devices. You may also use predefined global macros to perform actions within the Video

Viewer window, or create new macros within the window for the device. The Video Viewer window may be launched by double-clicking a device port in the DSView management software window or placing your cursor over a port and selecting Connect from the floating option menu in the DSWebview Client when using any of the following appliances:

• DS1800 switch

• DSR800 switch

• DSR1010 / 2010 / 4010 switch

• DSR1161 / 2161 / 4160 switch

• DSR1021 switch

Chapter 1: Product Overview 3

DSAuth (DS Authentication) Server

The DSAuth software serves as a central repository for DS topology information, DS user permissions and centralized services such as authentication, access control, audit, DS appliance monitoring and DSView management software/DS appliance and DSWebview Client interface/DS appliance updates. DS users may specify a backup authentication server in addition to the primary server.

DSWebview browser-based software

The DSWebview software provides a web gateway that allows DS users to manage target devices through Avocent network appliances from an industry-standard browser. The gateway allows for

IP-based video and serial management sessions. The DSWebview software consists of a DS appliance or DSR switch and the DSAuth software proxy. It also includes the DSWebview Client that provides DS Active Server Pages (ASPs) and video and Telnet application applets.

The following figure illustrates an example system configuration using the DS Management

Software suite. For more information on how the components of the DS Management Software suite work together, see Appendix B.

4 DSView Installer/User Guide

(*) Optional

DSView Management

Software (Client)

DS Users

DSWebview Client (*)

Local User

DSWebview Server

Primary DSAuth Server

Backup DSAuth Server

DS Appliance (DS Appliance,

DSR Switch or CPS Serial

Over IP Appliance)

Cascade

Target Device

Target Devices

Target Device

DSView Management

Software

Figure 1.1: Example System Configuration Using the DS Management Software Suite

Overview: Working with the DS Management Software Suite

The DSView management software and DSWebview software consist of a Node Manager, a Video

Viewer window and a Telnet application viewer. When you launch either the DSView management software or DSWebview software, the Node Manager appears. The Node Manager allows you to view, access, manage and create custom groupings for all of the supported DS appliances, DSR switches, CPS network appliances, EVR1500 environmental monitors and generic appliances in your data center.

Chapter 1: Product Overview 5

Double-clicking an item or selecting Connect from the shortcut menu in the DSView management software window, selecting Connect from the floating option menu in the DSWebview Client Node

Manager or clicking the Connect toolbar icon in the DSView management software window has the following effect:

• If using a DS appliance or DSR switch channel or port, a Video Viewer window launches

• If using a CPS appliance port, a Telnet application viewer launches

• If using an EVR1500 environmental monitor, a web browser launches

• If using a generic appliance, the command associated with the appliance executes

See Appendix F on page 146 for information on the DSView management software toolbar.

Double-clicking an SPC device outlet opens the Power State dialog box. See Adding and Managing

DS Users on page 44

for more information.

NOTE: You must have Administrator privileges to launch a Telnet application viewer from a CPS appliance or port.

Access the Video Viewer window via a DS appliance/DSR switch port in the DSView management software window or DSWebview

Client Node Manager

DSWebview Client

DSView Management

Software Window

Access a web browser via an EVR1500 environmental monitor in the DSView management software window or

DSWebview Client Node Manager

Access a Telnet application window via a

CPS appliance port in the DSView management software window or

DSWebview Client Node Manager

Figure 1.2: DS Management Software Suite Components

6 DSView Installer/User Guide

Appliances may be configured using the DSView management software, which also contains a

Node Manager. When you select an appliance in the DSView management software Node Manager and then select the Edit - Properties command or click the Properties toolbar icon, the Properties dialog box is launched. The Properties dialog box contains tabs that enable you to configure your appliance.

See the DSView management software, DSWebview browser-based software and Video Viewer

window sections in this chapter for more information on each of these windows.

Viewing Target Devices

Accessing devices with a DS series network appliance is accomplished through the DSView management software. When the DSView management software is opened, all host PCs and serial devices that may be accessed system-wide are displayed in a tree structure. This tree structure can be displayed in two ways: a DS topology view showing target devices and the appliances to which they’re connected, or a server view that shows all available target devices. Both viewing methods can be selected under the View menu.

DS topology view

In the DS topology view, DS appliances and target devices are arranged in a tree structure.

Available DS appliances and target devices are listed vertically by name or IP address. Each appliance can be expanded to display attached devices.

An SPC power control device will appear as a cascade device attached to a CPS network appliance or DSR1021 switch. Each outlet will appear with a power indicator cascaded below the port. To view an attached SPC device and its outlets, click on the expand (+) button beside a CPS network appliance or DSR1021 switch, then the SPC device’s expand button.

NOTE: The topology view is not available when using the DSWebview software with a Netscape browser.

Chapter 1: Product Overview 7

You may click the Topology

Tree toolbar button to display the topology tree

Ports and switches display below units when you click the expand (+) button

Outlets display below SPC devices

Figure 1.3: DS Topology Tree

To display the DS topology view:

1.

In the DSView management software window, double-click on Topology.

2.

Each name or IP address listed below Topology may be expanded by double-clicking on it.

This will display the ports for the DS appliance corresponding to that address. Each of these ports shares the DS appliance’s IP address.

If a target device is attached to a port, the properties of that port will be the same as the properties of the target device.

If a Keyboard/Video/Mouse (KVM) switch is attached to one or more of these ports, doubleclicking on the port name will display the channels on that KVM switch.

NOTE: You may also display the topology tree by clicking the Topology Tree toolbar icon.

8 DSView Installer/User Guide

Server view

In server view, available target devices are listed by name only.

You may click the Server

List View toolbar button to display the server list

Figure 1.4: Server View

NOTE: You may also display the server list by clicking the Server List View toolbar icon.

The DSView management software and DSWebview software designate target device types with

specific icons in the viewing panes. These icons are outlined in Table 1.1.

Chapter 1: Product Overview 9

Table 1.1: Icons

Icon Description

DS appliance (DS topology view)

A target device attached to a DS appliance or KVM switch

CPS appliance (DS topology view)

Generic web appliance

Generic Telnet application appliance

Generic appliance

Generic command appliance

An SPC power control device port (DS topology view)

An SPC power control device outlet

A port on a CPS appliance (DS topology view)

A KVM switch attached to a DS appliance (DS topology view)

A port on a CPS appliance or a port on a CPS appliance attached to an SPC power control device outlet (server view)

EVR1500 environmental monitor

Port status indicators

NOTE: The display of unused CPS appliance, DS appliance and DSR switch ports, as well as SPC device

outlets may be turned off. See Viewing Ports, Outlets, Target Devices and Connected DS Users on page 52

for more information.

Ports will normally appear as a grey icon in a DSView management software window. Configured

SPC devices will appear using the icons listed in Table 1.1.

When port status polling is enabled, the DSView management software provides visual cues to indicate which ports and channels are in use, available, not powered or blocked, and the power state of SPC device outlets. For example, if SPC device outlets are not powered, they will appear with a

black “X” over them when polling is enabled. See Chapter 4 for information on polling.

NOTE: Your CPS network appliance firmware must be up-to-date to view CPS appliance and SPC device poll status indicators.

10 DSView Installer/User Guide

Available

Available ports and SPC device outlets that are powered are highlighted in green. DS users may connect to ports in any mode desired.

In use

A port that is in use will be highlighted in yellow. The usage state of any CPS800 appliances or

CPS1600 appliances is not available and will appear as Unknown.

When a DS appliance or DSR switch port is in use, DS users may only connect through sharing.

More details on sharing are available later in this chapter.

NOTE: CPS810 appliance and CPS1610 appliance ports cannot be shared.

Blocked

Blocked ports will have a red icon covered by a red “X.” No additional DS users may connect to this port or channel in any mode. DS users with Administrator privileges may terminate the session.

For more information, see Chapter 5.

Not powered

Ports that are not powered will have a grey icon covered by a black “X.” SPC device outlets that are not powered will have a shaded icon covered by a black “X.” The usage state of any CPS800 appliance or CPS1600 appliance is not available and will appear as Unknown.

Port status reporting can be toggled if polling has been enabled in the DSView management software by selecting File - Enable Port Status Polling from the DSView management software window or selecting File - Enable Port Status from the DSWebview software window. If there is no check mark beside this menu option, the DSView management software will not request the port status information from the DSAuth Server. DS users may still get a snapshot of port status by

selecting the View - Refresh command or clicking the Refresh toolbar icon. See Chapter 4 for

information on enabling polling.

The OnBackup status bar indicator

When the DSView management software is communicating with its assigned primary DSAuth

Server, that server name will appear in a status window. If the DSView management software is unable to communicate with the primary DSAuth Server, it will attempt to communicate with the backup DSAuth Server. If the DSView management software is communicating with a backup

DSAuth Server, the server’s name will appear highlighted in yellow.

NOTE: When the DSView management software is communicating with the backup DSAuth Server, it is working in a degraded mode. The backup DSAuth Server allows only View operations and does not allow any modifications to the tree, properties or permissions settings. When the DSView management software is using a backup DSAuth Server, the OnBackup status bar will turn yellow.

C H A P T E R

2

Installation

Installing the DS Management Software Suite

Installation of the DS Management Software suite is comprised of three steps:

• Installing the DSAuth Server

• Installing the DSView management software

• Installing the DSWebview browser-based software

The DS Management Software suite can be installed from the CD or using a self-extracting .zip file downloaded from the Avocent web site.

The DSAuth Server and DSView management software must be present and configured before access can be gained.

NOTE: You will need to reboot your system as part of the installation process. This is necessary for Windows to properly register the new application.

Installing the DSAuth Server

NOTE: The DSAuth Server MUST be installed on a PC running Windows 2000 or Windows XP with Service

Pack 1, or on a PC running Windows NT ® 4.0 Service Pack 4 or later on an NTFS hard drive partition.

The DSAuth Server is a central repository for DS topology information, user permissions and centralized services such as authentication, access control, audit, appliance monitoring and

DSView management software/appliance and DSWebview Client/appliance updates. DS users can define a primary and backup DSAuth Server.

The DSView management software can be installed on the same machine as the DSAuth Server, or on a separate machine. If the DSView management software is installed on a separate machine, it accesses the DSAuth Server using a network connection.

For more information on how the DS appliances (including CPS serial over IP network appliances and generic) and DS Management Software communicate with each other, see Appendix B.

11

12 DSView Installer/User Guide

To install from the CD:

1.

Log on to the PC as Administrator.

2.

Insert the DS Management Software CD. An autorun file will bring up a menu of installation options.

3.

When prompted to select a program to install, select Install DSAuthentication Server. The software will check the Avocent web site to ensure you have the latest version of the DSAuth software. If a newer version is found, it will be automatically downloaded. The installation will then begin.

4.

Follow the on-screen instructions. Windows will determine if the Microsoft Windows Installer

Service is available. If it is not, Windows will install it and reboot the system. Setup will automatically continue after the reboot.

5.

Continue following the on-screen instructions. The session time-out value will determine how long a DSView management software session can remain inactive before it is automatically logged out. The default time-out is 15 minutes. Selecting Disable inactivity timeout feature or entering a 0 will disable this feature.

6.

The Installer service will determine if the Microsoft Data Access Components (MDAC) need to be installed. If so, they will be loaded and the system will reboot. Setup will automatically continue after the reboot.

7.

When the DSAuth Server has finished installing, a system reboot is required.

To install using the DS Management Software suite downloaded from Avocent:

1.

Log on to the PC as Administrator.

2.

Using your DS appliance/DSR switch installer/user guide and quick installation guide, download the DS Management Software suite from the Avocent web site. (Go to www.avocent.com and click the Support link. On the Support page, click the Product

Upgrades and Options link.)

3.

Double-click on the executable downloaded from Avocent. The installation will begin.

4.

Follow the on-screen instructions. Windows will determine if the Microsoft Windows Installer

Service is available. If it is not, Windows will install it and reboot the system. Setup will automatically continue after the reboot.

5.

Continue following the on-screen instructions. The session time-out value will determine how long a session can remain inactive before it is automatically logged out. The default time-out is

15 minutes. Selecting Disable inactivity timeout feature or entering a 0 will disable this feature.

6.

The Installer service will determine if the MDAC components need to be installed. If so, they will be loaded and the system will reboot. Setup will automatically continue after the reboot.

7.

When the DSAuth Server has finished installing, a system reboot is required.

Chapter 2: Installation 13

Installing the DSView management software

The DSView management software is the administrative front end for the DSAuth Server that is used to configure user information and access levels. The DSView management software can be installed on the same machine as the DSAuth Server, or on a separate machine and then connected to the DSAuth Server through the network.

The DSView management software also provides a client interface that displays a listing of servers that an individual user can access. The DSAuth Server will check your NT domain cached credentials and provide a list of target devices available to you. There is a refresh option in the event that a new target device is added, changed or deleted. Once you have selected a target device from the list, the video of the selected target device will display in a Video Viewer window on the

DS user’s monitor. The DSView management software can be installed on any PC running a

Win32 platform.

During the installation, a window will appear; enter the name or IP address of the PC where the

DSAuth Server is installed. This will be your primary DSAuth Server. Also, if you are installing a non-English version of the DS Management Software, you will be prompted for the name of a default user setting.

To install from the CD:

1.

Log on to the PC as Administrator.

2.

Insert the DS Management Software CD. An autorun file will bring up a menu of installation options.

3.

You will be prompted to select a program to install. Select Install DSView. The software will check the Avocent web site for a newer version of the DSView management software. If a newer version is found, it will be automatically downloaded. The installation will then begin.

4.

Follow the on-screen instructions.

To install using the DS Management Software downloaded from Avocent:

1.

Log on to the PC as Administrator.

2.

Using your DS appliance/DSR switch installer/user guide and quick installation guide, download the DS Management Software suite from the Avocent web site. (Go to www.avocent.com and click the Support link. On the Support page, click the Product

Upgrades and Options link.)

3.

Double-click on the executable downloaded from Avocent. The installation will begin.

4.

Follow the on-screen instructions.

14 DSView Installer/User Guide

Installing the DSWebview browser-based software

NOTE: Configuration may be necessary for outside access to servers using the DSWebview software. See

Chapter 5 for configuration information.

The DSWebview software enables users to log in and manage target devices through DS appliances using an industry-standard browser.

NOTE: You must have Microsoft IIS installed to use DSWebview Central Services, which coordinate remote access to DS appliances and attached devices in a centralized manner.

Minimum requirements for DSWebview Central Services

The following are the minimum requirements for using the DSWebview Central Services:

• Windows NT Server, Windows 2000 Server or Windows XP with the latest service package

• IIS 5.5 or later

Minimum requirements for a DSWebview Client

The following are the minimum requirements for using the DSWebview Client on a Windows or Linux operating system:

• Java ™ Runtime Environment (JRE) 1.4.1

• Internet Explorer 5.5 or later

• Netscape 6.2 or later

• Mozilla 1.2.1 or later

• Windows 95, 98, NT, 2000 or XP

• Linux 6.2 or later

The following are the minimum requirements for using the DSWebview Client on Apple Mac

OS X:

• Safari 1.2 or later

• Java 1.4.2 or later plug-in

To install from the CD:

1.

Log on to the PC as Administrator.

2.

Insert the DS appliance software CD. An autorun file will bring up a menu of installation options.

3.

You will be prompted to select a program to install. Select Install DSWebview. The software will check the Avocent web site for a newer version of the DSWebview software. If a newer version is found, it will be automatically downloaded. The installation will then begin.

4.

Follow the on-screen instructions, noting the following.

a.

The default path c:\inetpub\wwwroot must be used when installing the

DSWebview software.

Chapter 2: Installation 15 b.

Selecting Install for all users enables services to automatically start for all DS users. If you do not specify this option, the Administrator must log in and start services for all

DS users.

To install using the DS appliance software downloaded from Avocent:

1.

Log on to the PC as Administrator.

2.

Using your DS appliance installer/user guide and quick installation guide, download the

DSWebview software from the Avocent web site. (Go to www.avocent.com and click the

Support link. On the Support page, click the Product Upgrades and Options link.)

3.

Double-click on the executable downloaded from Avocent. The installation will begin.

4.

Follow the on-screen instructions noting the following.

a.

The default path c:\inetpub\wwwroot must be used when installing the

DSWebview software.

b.

Selecting Install for all users enables services to automatically start for all DS users. If you do not specify this option, the Administrator must log in and start services for all

DS users.

After DSWebview browser-based software installation

After you have installed the DSWebview software, do the following.

To configure the DSWebview browser-based software:

1.

Ensure that the default web site is configured in the IIS Administration Console.

a.

Start the IIS software.

b.

Right-click on Default Web Page.

c.

Click the Documents tab.

d.

On the Documents tab, check Enable default document.

e.

Ensure that dswebinterface.asp is in the list. If not, manually add it and move to the top of the list.

NOTE: The dswebviewinterface.asp file must not be renamed.

Once set up correctly, the login page may be accessed by starting a web browser and visiting the address of the web server (for example, http://webserver).

2.

If you are not using the DSAuth Proxy Server, modify the Telnet application and

Video settings.

a.

On the web server, change directories to c:\inetpub\wwwroot and open the Proxyports.asp file in an ASCII text editor. By default, the file settings are 8023 for the Telnet application and 8189 for Video.

b.

If you are not using the DSAuth Proxy Server, change the Video and Telnet application settings to zero (0).

16 DSView Installer/User Guide c.

Save and exit the Proxyports.asp file.

3.

The DSWebview browser-based software may be assigned as a virtual directory using the IIS software’s Create Virtual Directory Wizard to perform the following actions: a.

In the Virtual Directory Alias window, type any .

b.

In the Web Site Directory window, select the directory in which the DSWebview browserbased software was installed.

c.

In the Access Permissions window, check Read and Run Scripts to allow access permissions to DSWebview Clients.

See your IIS product documentation for more information.

4.

If the DSWebview browser-based software will be used with a Mac client, the following line should be added to the Mac client’s /Library/Java/Home/lib/security/java.policy file:

"permission.java.util.PropertyPermission “*”, “read”;"

Displaying Firmware Version Information

You may display the version number of the firmware on DS appliances/DSR switches, CPS810 appliances or CPS1610 appliances. This information facilitates system troubleshooting and support. For optimum performance, keep your firmware current.

NOTE: Firmware versions also display in the [appliance] tab in the Properties dialog box.

To display firmware version information:

1.

From the DSView management software window, right-click on a DS appliance/DSR switch,

CPS810 appliance or CPS1610 appliance and select Show Version Number.

- or -

From the DSWebview Client Node Manager, place your cursor over a DS appliance/DSR switch, CPS810 appliance or CPS1610 appliance and select Firmware Version from the floating option menu.

A message box will appear containing the version number of the appliance.

2.

Click OK to dismiss the dialog box.

Updating Firmware

The firmware on attached DS appliances may be updated by selecting the Tools - Update Firmware command or clicking the Update Appliance Firmware toolbar icon. All DS appliances of the same model type may be updated at the same time. To update a different DS appliance model, you will need to perform the following process again when the current model update is completed.

NOTE: When updating the CPS810 appliances or CPS1610 appliances, application image updates must be performed prior to boot image updates.

Chapter 2: Installation 17

To update firmware:

1.

Select Tools - Update Firmware from the DSView management software menu.

- or -

Click the Update Appliance Firmware toolbar icon.

The Appliance Firmware Update dialog box appears.

2.

In the spaces provided, enter the filename of the update firmware and the IP address of the

TFTP server where it is stored. Alternately, you may browse for the file by clicking the

Browse button.

3.

Select the DS appliance type that you wish to upgrade from the Select Appliance type dropdown menu. All available DS appliances will be listed in the Appliance Selection area of the dialog box.

4.

Click on the appliances you wish to upgrade and use the add (>) button to move them to the list on the right.

5.

If you are updating DS appliances/DSR switches or CPS network appliances, click the Update button to complete the upgrade.

- or -

If you are updating EVR1500 environmental monitor and control appliances, click the Update button. An instance of your web browser launches and opens an EVR1500 environmental monitor page for each EVR1500 environmental monitor selected for an upgrade. Continue to

step 6.

6.

Enter your Avocent-provided login and password in the web page of an EVR1500 environmental monitor you wish to upgrade.

7.

Enter the upgrade information and perform the upgrade.

8.

Repeat steps 6 and 7 for the remaining EVR1500 environmental monitors.

Exiting the DSView Management Software

To exit the DSView management software:

1.

Select File - Exit.

2.

If a Telnet application viewer and/or Video Viewer window is open, a message box will appear asking if you wish to close the viewer or window. Click Yes to close the viewer or window and exit the DSView management software.

To exit the DSWebview browser-based software:

1.

Select File - Log Out.

2.

If a Telnet application viewer and/or Video Viewer window is open, a message box will appear asking if you wish to close the viewer or window. Click Yes to close the viewer or window and exit the DSWebview software.

18 DSView Installer/User Guide

C H A P T E R

3

DSAuth Server

About the DSAuth Server

The DSAuth Server works in conjunction with the DSView management software component of the DS Management Software suite to administer your site and authorize proper user access. You may set audit logs to record full details of user access and individual KVM switching activity. You may also specify a backup server for additional security.

Once the DSAuth Server and optional backup server are configured, use the DSView management software to create and configure the type of access levels you want to provide for DS users within your network environment.

Setting Up a DSAuth Server

The DSAuth software may be installed and configured on multiple computers to increase system flexibility. For maximum security, a backup computer running the DSAuth software may be added to an existing DS appliance or DSR switch installation.

The DS Management Software is designed to automatically determine the primary and backup

DSAuth Server. However, you may choose to change these settings at a later date.

To add a new DSAuth Server:

1.

Load the DSView management software and select File - Select Authentication Server to activate the Select Authentication Server dialog box.

2.

Click the Add button on the right side of the dialog box.

3.

You will be prompted for a name of the new server. You may enter it in the provided dialog box or browse for it by clicking the Browse button.

4.

You may also enter a backup DSAuth Server for the new server using the same method in the provided field. If you do not wish to associate a backup, leave the field blank.

5.

Click OK to exit and save changes.

19

20 DSView Installer/User Guide

To select an alternate DSAuth Server:

1.

Load the DSView management software and select File - Select Authentication Server to activate the Select Authentication Server dialog box.

2.

Click on the primary/backup server pair that you wish to use and click OK.

If you select the Show on Startup box, you will be prompted to select a server pair every time that you start the machine.

To add a backup DSAuth Server:

1.

Install the DSAuth software on the PC that you have chosen as the new backup

DSAuth Server.

2.

From the Start menu, select Settings - Control Panel and double-click on the DS Auth

Configuration icon. The DSAuth Configuration dialog box will appear.

3.

Select Backup Server and enter the name of the primary DSAuth Server in the block provided.

4.

When prompted, restart the Avocent Auth Server service.

5.

From the Start menu, select Settings - Control Panel and double-click on the DS Auth

Configuration icon for the PC running the DSAuth software that is also the primary DSAuth

Server. The DSAuth Configuration dialog box will appear.

6.

Select Backup Server and change the name of the backup DSAuth Server to the new name.

7.

When prompted, restart the Avocent Auth Server service.

8.

From the Start menu, select Settings - Control Panel and double-click on the DS Auth

Configuration icon for the PC running the DSAuth software that is also the primary DSAuth

Server. The DSAuth Configuration dialog box will appear.

9.

Click the Install Authentication Tokens button. This will issue new authorization tokens to all attached systems running the DSView management software, identify any communications issues that the system is having and provide an opportunity to correct them.

10. Click the Debug button to create log files that may be used for debugging. See Creating Debug

Log Files on page 21 for more information.

11. Finally, you will need to add the name of the backup DSAuth Server to each DSView management software or DSWebview browser-based software installation to which it pertains.

This may be accomplished by selecting the Select Authentication Server menu choice.

To promote the backup DSAuth Server to primary:

1.

From the Start menu, select Settings - Control Panel and double-click on the DS Auth

Configuration icon on the PC running the DSAuth software that is also the primary DSAuth

Server. The DSAuth Configuration dialog box will appear.

2.

Within the dialog box, change the mode of operation to Backup Server and enter the name of the “new” PC that will run the DSAuth software as the primary DSAuth Server. When prompted, restart the service.

Chapter 3: DSAuth Server 21

3.

From the Start menu, select Settings - Control Panel and double-click on the DS Auth

Configuration icon on the backup DSAuth Server. The DSAuth Configuration dialog box will appear.

4.

Within the dialog box, change the mode of operation to Primary Server and enter the name of the “new” PC running the DSAuth software as the backup DSAuth Server. When prompted, restart the service.

To delete a DSAuth Server:

1.

Load the DSView management software and select File - Select Authentication Server to activate the Select Authentication Server dialog box.

2.

Click on the server name that you wish to delete, then click Delete. This will remove the primary/secondary pair.

Creating Debug Log Files

NOTE: You may also create files to log information about DSView sessions. See Changing the System Settings on page 58 for more information.

Log files may provide helpful information to assist in debugging your system. Administrators may choose to create the following log files:

• ConsoleAuthServer.log - Logs information about the active DSAuth Server. The

ConsoleAuthServer.log file is created in the C: directory.

• DSBackup.log - Logs information about the system backup on the backup server. The

DSBackup.log file is created in the C: directory.

• Trace.log - Logs messages between the DSAuth Server and DS appliances that are sent through the Avocent Secure Protocol Manager service. The Trace.log file is created in the

<drive:>/Program Files/Avocent/DSAdmin directory when the Avocent Secure Protocol

Manager service is started as part of starting the Avocent Auth Server service, remains open while the service is running and is overwritten each time the service is restarted.

The ConsoleAuthServer.log and DSBackup.log files may be deleted at any time during a DSView session by clicking Clear Log. You may also specify that ConsoleAuthServer.log and

DSBackup.log files above a particular size will be deleted when a session is closed by clicking

Enable in the Purge area and typing a file size in the Megabytes field.

To create a debug log file:

1.

From the Start menu, select Settings - Control Panel and double-click on the DS Auth

Configuration icon. The DSAuth Configuration dialog box will appear.

2.

Click Debug. The Debug dialog box will appear.

3.

Click the Enable checkbox for the log file you wish to create.

4.

Click OK to dismiss the dialog box.

22 DSView Installer/User Guide

5.

Restart the Avocent Auth Server service under Settings - Control Panel - Services if you wish to begin logging information in the ConsoleAuthServer.log or DSBackup.log file.

- or -

Stop and restart the Avocent Secure Protocol Manager if you wish to begin logging information in the Trace.log file.

To disable logging within a log file:

1.

From the Start menu, select Settings - Control Panel and double-click on the DS Auth

Configuration icon. The DSAuth Configuration dialog box will appear.

2.

Click Debug. The Debug dialog box will appear.

3.

Clear the Enable checkbox of the log file for which you wish to quit logging information.

4.

Click OK to dismiss the dialog box.

5.

Close the DSView software session.

6.

Restart the Avocent Auth Server service under Settings - Control Panel - Services if you wish to disable the logging of information in the ConsoleAuthServer.log or DSBackup.log file.

- or -

Stop and restart the Avocent Secure Protocol Manager if you wish to disable the logging of information in the Trace.log file.

SNMP (Simple Network Management Protocol) Trap Logging

(Windows NT/2000/XP Only)

The DSAuth software may be configured to log enterprise (SNMP) traps sent by DS appliances.

An SNMP trap is a notification sent by a DS appliance to a host system indicating that an event has occurred in the DS appliance that may require further attention.

SNMP is a protocol used to communicate management information between network management applications and DS appliances using TCP/IP and IPX protocols. Other SNMP managers (such as

Tivoli ® and HP OpenView) may communicate with your DS appliance by accessing MIB-II

(Management Information Base) and the public portion of the enterprise MIB. MIB-II is a standard

MIB that many SNMP target devices support. When you access a DS appliance for the first time, the DSAuth software will retrieve the SNMP parameters from the DS appliance.

DS appliances are defined on the host by criteria such as system information, which stations may manage the DS appliance, which stations may receive SNMP traps from the switch and the community to which they belong. If you select Options - System Settings from the DSAuth software window and then check Enable SNMP trap log in the Global Settings dialog box, the appliance will log SNMP received messages over UDP (User Datagram Protocol) port 162.

The traps must be configured on each DS appliance using the Command Line Interface (CLI). The address of the server running the DSAuth software must be configured as a trap recipient, the proper community must be set, and each desired trap must be enabled.

Chapter 3: DSAuth Server 23

NOTE: SNMP trap logging cannot be enabled if SNMP services have not been installed.

All SNMP traps are logged in the DS[mm][yy][dd].csv audit log file, where [mm] is the month,

[dd] is the day and [yy] is the year when log entries were last added.

The audit log file contains the following columns:

• DATE - Date of the log entry

• TIME - Time the log entry was made

• EVENT TYPE - Type of log entry, which is 9 SNMP_TRAP for SNMP traps

• USERNAME - Username of the user who created the trap, or “Unknown Username” if the username is not given

• DEVICE_PORT - Displays the following for SNMP traps:

Appliance:[appliance name]::[appliance IP address]::[community of the trap]

• DESCRIPTION - Displays the following for SNMP traps:

[generic trap code]:[specific trap code]::

[generic trap name]::[specific description of trap]

To configure SNMP trap logging:

1.

From the DSView management software menu, select Options - System Settings.

- or -

Click the System Settings toolbar icon.

The Global Settings dialog box will appear.

2.

Click the Enable SNMP Trap Log checkbox to log SNMP traps over UDP port 161.

3.

Enter the community of the traps you wish to log in the SNMP Trap Community text field. The default community is public.

4.

In the Delete logfiles older than text field, specify the number of days to keep the audit log file.

5.

Specify the pathname for the audit log file in the File Location text field.

6.

Click OK to save the settings and close the dialog box.

- or -

Click Cancel to exit the dialog box without saving.

To use SNMP trap logging:

1.

Install and configure TCP/IP on the DSAuth Server.

2.

Install the SNMP service on the DSAuth Server, configure the host as trap recipient and enable the traps.

3.

Enable the SNMP service on the DSAuth Server.

24 DSView Installer/User Guide

Configuring the Event Log

The DS Management Software suite uses the DSAuth software’s functionality to log event information in a text file that may be audited at a later time.

Events logged by the DSAuth software include:

• Failed DSAuth software authentication attempts. (For example, the error message Channel

Blocked, insufficient right access may be output to the event log.)

• Server power state changes.

• Appliance reboot requests.

• Appliance reFLASH.

• SNMP alerts defined by the appliance’s firmware.

• CPS serial over IP network appliance authentication.

When all software programs are installed, a modification to the event log of the computer running

DSAuth software is required.

To configure the event log for use with Windows NT:

1.

From the Start menu, select Programs - Administrative Tools (Common) - Event Viewer. The

Event Viewer window displays.

2.

From the Event Viewer window, select Log - Log Settings to display the Event Log

Settings window.

3.

Select Overwrite Events as Needed and click the OK button.

To configure the event log for use with Windows 2000:

1.

From the Start menu, select Settings - Control Panel to open the Control Panel.

2.

Double-click on the Administrative Tools icon, then the Event Viewer icon.

3.

In the left viewer pane, click on Application Log and then choose Action - Properties from the menu at the top of the window. This will activate the Application Log Properties window.

4.

Select Overwrite Events as Needed and click OK.

Updating DSAuth Server Appliance Information

When an appliance is added to the system, its port and channel names are automatically added to the DSAuth Server database with a default value. If you change port and/or channel names on the appliance, the information in the DSAuth Server database will not reflect the current names defined for the appliance.

An Administrator may update the port and channel names for DSR switches, CPS810 appliances and CPS1610 appliances within the DSAuth Server database by selecting the Tools - Update with

Appliance Names command.

Chapter 3: DSAuth Server 25

To update port and channel information in the DSAuth Server database:

1.

From the DSView management software window, select a DSR switch, CPS810 appliance or

CPS1610 appliance.

2.

Select Tools - Update with Appliance Names. A dialog box will appear and prompt you to confirm updating the port and channel names for the appliance to those in the DSAuth

Server database.

3.

Click Yes. Another dialog box will appear prompting you to confirm the update. Continue to

step 4.

- or -

Click No to exit the command.

4.

Click Yes to confirm the update. The port and channel names in the DSAuth Server database are updated, based on the currently appliance values.

- or -

Click No to exit the command.

Forcing a Full Resynchronization

If the integrity of the DS topology view of the backup server should come into question or if a PC is moved to control a different DS topology view, a full resynchronization should be performed. This will force a check of all elements and should only be performed when necessary as it consumes a great deal of time and network bandwidth.

To force a full resynchronization:

1.

From the Start menu, select Settings - Control Panel and double-click on the DS Auth

Configuration icon. The DSAuth Configuration dialog box will appear.

2.

Select your backup DSAuth Server and select the Force Full Resynchronization checkbox.

3.

Click OK to begin the resynchronization.

Using a Backup Server for Authentication

By default, the DS management software and DSWebview software always attempt to use the primary DSAuth Server. If communication cannot be established with the primary server, the DS management software and DSWebview software will attempt to use a backup server if one has been configured in your system.

When an action is performed that requires communication with the primary server and communication cannot be established, a message box will appear and prompt you to decide if you wish for the system to use the backup authentication server. Click Yes to allow the system to use the backup server. If you click No, the action will not be performed.

NOTE: The backup server may not contain all functionality available on the primary server.

26 DSView Installer/User Guide

C H A P T E R

4

DSView Management Software

About the DSView Management Software

The DSView software component of the DS Management Software suite works in conjunction with the DSAuth Server to administer your site and add, manage and authorize proper access to DS appliances and target devices by users.

An Administrator may modify system settings, manage Global Macros that may be used to perform actions on target devices and configure and select servers and users that may use LDAP authentication for an additional level of security. Topology data may also be exported into a comma separated file.

The DSView management software is also used to access connected servers. When you access a port, the desktop of the server will appear in a Video Viewer window and you may perform operations on the target server.

Within the Video Viewer window, a DS user may perform cursor operations, including changing how the local cursor displays and toggling it on or off. DS users may also create Local Macros for use on the system running the DSView management software.

Window Features

The DSView management software window consists of a Node Manager that may be used to access servers and devices attached to the DS appliance/DSR switch. When you launch the

DSView management software, the Node Manager appears. The Node Manager allows you to view, access and manage all of the supported DS appliances, CPS serial over IP network appliances, EVR1500 environmental monitor and control appliances and generic appliances in your data center in a topology or server view.

Double-clicking an item in the Node Manager has the following effect:

• Selecting a DS appliance/DSR switch channel or port launches a Video Viewer window

• Selecting a CPS appliance port launches a Telnet application viewer

• Selecting an EVR1500 environmental monitor launches a web browser

• Selecting a generic appliance executes the command associated with the appliance

NOTE: You must have Administrator privileges to launch a Telnet application viewer from a CPS appliance.

27

28 DSView Installer/User Guide

Figure 4.1 shows the DSView management software window areas, and descriptions follow in

Table 4.1.

A

B

C

D

Figure 4.1: DSView Management Software Window

Table 4.1: DSView Management Software Window Descriptions

Letter

A

B

C

D

Description

Menu bar: Allows you to access many of the features in the DSView management software window.

Toolbar: Allows you to quickly access many of the features in the DSView management software window.

Root node: Each tree consists of a root node and branches if you are using topography view. If you are using server view, target devices are listed by name only.

Status bar: Displays the net address of the DSAuth Server.

Appliances may be configured using the DSView management software. You can launch the

Properties dialog box by selecting an appliance in the Node Manager and then selecting Edit -

Properties, right-clicking and selecting Properties from the pop-up menu or by clicking the

Properties toolbar icon. The Properties dialog box contains tabs that enable you to configure your appliance.

Chapter 4: DSView Management Software 29

Launching the DSView Management Software

This section describes how to launch the DSView management software so that you may begin using it to manage DS appliances and target devices.

NOTE: A warning message will appear and some software features may not be available if the version numbers of the DSView management software and DSAuth Server software are not compatible. This occurs when the

DSView management software is launched. If the warning message appears, you may wish to upgrade either the

DSView management software or DSAuth Server software. See Chapter 2 for information on software installation.

To launch the DSView management software:

Select Start - Programs - Avocent - DSView.

- or -

Double-click the DSView icon. The DSView management software will launch.

NOTE: A warning message displays if the software versions of the DSView management software and DSAuth

Server do not match. The DSView management software will launch when you close the message box.

Configuring LDAP Authentication

In addition to authentication using the database on a DSAuth Server, an Administrator may also use

Lightweight Directory Assistance Protocol (LDAP) authentication to provide DS users with a different type of authentication. LDAP is a vendor-independent protocol standard used for accessing, querying and updating a directory using TCP/IP. Based on the X.500 Directory Services model, LDAP is a global directory structure that supports strong security features including authentication, privacy, integrity and centralization.

To authenticate DS users, they must be stored on an LDAP-enabled directory server, such as

Novell ® e-Directory ™ . The Administrator defines and chooses the LDAP server that will be used for LDAP authentication, specifies LDAP service parameters and adds and deletes the LDAP service for DS users.

When a request is made to connect to an LDAP service, the DSView management software queries the DSAuth Server to determine if a DS user has access to the LDAP service. A user credentials dialog box will appear that prompts the DS user to supply a username, password and authentication type (Windows or LDAP). The DS user’s login information is then sent to and verified in the

LDAP database residing on the DSAuth Server and LDAP server, which enables the LDAP service

for the DS user. Figure 4.2 illustrates this interaction.

30 DSView Installer/User Guide

DSView Management

Software

Figure 4.2: LDAP Authentication

DSAuth Server LDAP Server

The DSView management software performs the following functions:

• Requests LDAP Services/DSAuth software LDAP user list

• Requests Specific LDAP Services parameters

• Requests Selected LDAP Service user list (Adding Multiple LDAP Users)

• Sends Add/Delete LDAP service/DSAuth software LDAP users

• Sends Edit LDAP service

The DSAuth Server performs the following functions:

• Stores parameter in DSAuth software LDAP database

• Connects with defined parameters to validate LDAP service

• Requests list of users from LDAP service

To add or edit an LDAP service:

1.

In the DSView management software window, select Options - LDAP Database Maintenance -

LDAP Services. The Configure LDAP Services dialog box will appear.

Figure 4.3: Configure LDAP Services Dialog Box

Chapter 4: DSView Management Software 31

2.

To add an LDAP service, click Add.

- or -

To edit an LDAP service, select a service and then click Edit.

The Add LDAP Service dialog box will appear.

Figure 4.4: Add LDAP Service Dialog Box

3.

Type the name of the LDAP service in the Name field.

4.

Type the DNS name of the LDAP server in the format xx.xx.xx.xx in the Host Name/IP

Address field.

- or -

Type the IP address of the LDAP server in the field.

5.

Click Connect over SSL you want to use a Secure Socket Layer (SSL) connection. If this box is not checked, connections will be established using clear text (non-secure).

6.

Type a username and password that will be used by the LDAP server for accepting queries in the LDAP User Connection Parameters area.

- or -

32 DSView Installer/User Guide

Click Connect Anonymously to enable the LDAP server to accept queries without requiring a username and password.

7.

Type the user ID key attribute to be used for searches.

8.

Type the user description key attribute to be used for searches.

9.

Type the object class to be used for searches.

10. Type the starting point from which LDAP searches will begin in the Base DN field. The default values are dc=<yourDomainName>, dc=com and may be modified. For example, to define a search base for test.com, type dc=test, dc=com .

NOTE: Each search base value must be separated by a comma.

11. Click Submit. The Add LDAP Service dialog box is dismissed. If you are adding an LDAP service, the Adding LDAP Service dialog box will appear and show the progress of the update.

The data is saved in the LDAP service database on the DSAuth Server.

To delete an LDAP service:

1.

In the DSView management software window, select Options - LDAP Database Maintenance -

LDAP Services. The Configure LDAP Services dialog box will appear.

Figure 4.5: Configure LDAP Services Dialog Box

2.

Select an LDAP service from the list.

3.

Click Delete. A Delete LDAP Service dialog box will display prompting you to confirm the deletion.

4.

Click Yes. The Deleting LDAP Service dialog box will appear and show the progress of the deletion. The LDAP service is deleted and the dialog box is dismissed.

To add a single LDAP user:

NOTE: The user must already exist in the LDAP service to add the DS user as an LDAP user.

Chapter 4: DSView Management Software 33

1. In the DSView management software window, select Options - LDAP Database Maintenance -

LDAP Users. The LDAP Users dialog box will appear.

Figure 4.6: LDAP Users Dialog Box

2. Click Add. The Add LDAP Users dialog box will appear.

Figure 4.7: Add LDAP User Dialog Box

3. Type the name of the user in the Username field.

4. Select an LDAP service from the drop-down menu that will be used to authenticate the user.

The User Description field is automatically filled with the value stored in the LDAP service.

5. Click Submit. The DS user is added to the LDAP user database on the DSAuth Server.

34 DSView Installer/User Guide

To add multiple LDAP users:

1. In the DSView management software window, select Options - LDAP Database Maintenance -

LDAP Users. The LDAP Users dialog box will appear.

2. Click Browse. The Select LDAP Users dialog box will appear.

Figure 4.8: Select LDAP Users Dialog Box

3. Select an LDAP service from the drop-down menu that will be used to authenticate the users.

A list of the users currently in the LDAP services database displays in the bottom list box.

4. Select one or more users from the top list box and then click Add. The selected users are added to the bottom list box.

5. Click Submit. An Adding LDAP users dialog box will appear and show the progress of the action. The DS users are added to the LDAP user database on the DSView management software server and the Select LDAP Users dialog box is dismissed.

6. Click Close to dismiss the LDAP Users dialog box.

Chapter 4: DSView Management Software 35

To remove LDAP users:

1.

In the DSView management software window, select Options - LDAP Database Maintenance -

LDAP Users. The LDAP Users dialog box will appear, containing a list of DS users and the

LDAP service to which they are associated.

2.

Select one or more DS users from the Username list.

3.

Click Delete. A Delete LDAP Users dialog box will display prompting you to confirm the deletion.

4.

Click Yes. The Deleting LDAP Users dialog box will appear and show the progress of the deletion. The LDAP users are deleted and the dialog box is dismissed.

Logging onto LDAP servers

To use LDAP authentication, you must log in to the LDAP server. The following process occurs when you log in:

• The DS user starts the DSView management software.

• The Windows Network credentials for the DS user are compared with those on the DSAuth

Server. If they do not match, the Enter Network Password dialog box displays and the user will need to log in to continue.

• The LDAP user database on the DSAuth Server is searched for the DS user and, if found, will be given access to the LDAP server for authentication. If the DS user is not found in the LDAP user database, the Enter Network Password dialog box will appear again and the DS user must log in again.

To log onto an LDAP server:

1.

From the DSView management software window, select File - Connect As. The Enter Network

Password dialog box will appear.

Figure 4.9: Enter Network Password Dialog Box

36 DSView Installer/User Guide

2.

Type a username in the Connect As field and then type a password. Select the Ldap User checkbox and then click OK.

The dialog box is dismissed and the DSAuth Server attempts to authenticate the DS user.

Specifying a Data Encryption Level

If an appliance has been upgraded to the appropriate firmware version, a DS user may set an encryption level to use for encoding keyboard and mouse data packets sent over a video session to the appliance. Port 2068 is used for sending the encoded keyboard and mouse data. Video data is sent over port 8192.

Table 4.2 lists the appliances and firmware versions that support the specifying of data

encryption levels.

Table 4.2: Firmware Versions Supporting Multiple Encryption Levels

Appliance

DSR800 switch

DSR1161 switch/2161 switch/4160 switch

DSR1161 switch/2161 switch/4160 switch

DSR1010 switch/2010 switch/4010 switch

Firmware Version

1.1.0.0 or later

1.2.0.0 or later

2.2.0.0 or later

2.3.0.0

Three levels of encryption are available:

• DES (Data Encryption Standard) - This method encrypts and decrypts data in 64-bit blocks, using a 64-bit key

• 3DES (Triple Data Encryption Standard) - This method uses three stages of DES and provides additional security

• 128-bit - This method encrypts packet data using the Secure Socket Layer (SSL) protocol

The specified encryption level will be applied to all video sessions established on the appliance.

Encryption levels may not be set for older DS appliances/DSR switches or those switches not listed

in Table 4.2. These DS appliances/DSR switches only use DES encryption and send video and

encrypted keyboard and mouse data over port 8192.

See Appendix B for more information on ports.

Chapter 4: DSView Management Software 37

To specify a data encryption level:

1.

From the DSView management software window, select a DSR switch and select Edit -

Properties from the drop-down menu.

- or -

Right-click and select Properties from the shortcut menu.

- or -

Click the Properties toolbar icon.

The Properties dialog box will appear.

2.

In the [DSR Switch] tab, select an encryption level.

3.

Click OK to dismiss the dialog box.

Adding and Configuring DS Appliances and Target Devices

Once you have installed your hardware and software, you will need to configure the DS appliances.

You may also need to configure KVM switches and associate SPC power control devices with an appliance port.

Adding DS appliances and DSR switches

You may add a DS appliance or DSR switch to your system by selecting the File - New -

[DS Appliance/DSR Switch] command from the DSView management software window dropdown menu.

To add a new DS appliance or DSR switch to the system:

1.

From the DSView management software window, click View - Topology to display the DS topology view.

2.

Click Topology to add the new DS appliance or DS switch at the top level of the topology tree.

- or -

Expand the topology tree and click on the name of the group to which you wish to add the new

DS appliance or DS switch.

3.

From the DSView management software window, select File - New - [DS Appliance/DSR

Switch]. The New dialog box appears.

4.

In the [DS Appliance/DSR Switch] tab, enter the IP address for the appliance that you are adding. This is the IP address that you assigned in the Terminal Applications menu. See the installer/user guide for your DS appliance/DSR switch for more information.

5.

Enter a name for the appliance that you are attaching. DS appliances/DSR switches can be identified by name or IP address.

6.

Select the type of DS appliance or DSR switch you wish to add.

7.

Click on the Port tab and configure each individual port.

38 DSView Installer/User Guide

Configuring host PCs

A computer attached directly to your DS appliance/DSR switch is called a “host PC.” If you are directly attaching a host PC, you may give it a descriptive name in the Port field. No further configuration is necessary.

Configuring attached KVM switches

NOTE: DS appliances support specific AutoView ® switches and OutLook ® switches. Contact Avocent Technical

Support or your reseller for details.

Before the ports on an attached KVM switch can be accessed, the DSView management software must be configured to recognize the attached switch.

If a port is already associated with a KVM switch, you may modify or remove its association using either the Ports tab or the Properties tab in the [DS Appliance/DSR Switch] Properties dialog box.

To configure the DSView management software for an attached cascaded or noncascaded switch:

1.

Attach the switch as directed in your hardware installer/user guide.

2.

Activate the DSView management software, and display the DS appliance/DSR switch to which the switch is attached.

3.

Right-click on the DS appliance/DSR switch and select Properties. The Properties dialog box will appear.

4.

Select the Ports tab.

5.

You will see a list of ports and a corresponding drop-down menu beside it. Using the dropdown menu, select the number of channels supported by the KVM switch you are configuring.

Repeat this procedure for every KVM switch you plan to configure. Click OK when complete.

After all DS appliances/DSR switches are configured, you may add CPS serial over IP network appliances, EVR1500 environmental monitor and control appliances and generic appliances to the system.

Adding a CPS appliance

To add a new CPS appliance to the system:

1.

From the DSView management software window, click View - Topology to display the DS topology view.

2.

Click Topology to add the new CPS appliance at the top level of the topology tree.

- or -

Expand the topology tree and click on the name of the group to which you wish to add the new

CPS appliance.

Chapter 4: DSView Management Software 39

3.

You must configure the CPS appliance for DS appliance management. Begin by establishing a

Telnet application session to your CPS appliance. From the CPS appliance command line, enter the following command in a single line, with each parameter separated by spaces: server security authentication=ds encrypt=<DES>,<3DES>,<128>,<none> dsauth=<pri_ip>,<secondary_ip>,<any> dsclear lockout=<hours>

Parameter usages for this command are described below:

• Type encrypt to specify the type of authentication you wish to use. You may specify multiple values or none if you do not wish to authenticate users.

• In place of < pri_ip > and < secondary_ip >, enter the IP address of the DSAuth Server(s) on which you wish to perform authentication. You may specify a primary only, a secondary only, a primary and secondary or any to use any DS authentication server.

NOTE: If any is specified, the first DSAuth Server adding the CPS appliance to its database will install credentials on the CPS appliance that place it in Secure mode. While in Secure mode, the CPS appliance may not be accessed by other DSAuth Servers.

If the first DSAuth Server adding the CPS appliance to its database is configured with a backup DSAuth Server, the credentials of both DSAuth Servers will be installed on the CPS appliance.

• Type dsclear if you wish to clear any stored DS appliance/DSR switch credentials and authentication server credentials.

• Type lockout to enable or disable Security Lock-out. In place of < hours >, enter the number of hours to lock out a DS user in the range 1-99. To disable, specify a 0 value.

In the following example, any DSAuth Server may authenticate users, with the strongest encryption negotiated between triple DES and 128-bit: server security authentication=ds dsauth=any encrypt=3des,128

In the following example, a primary and secondary server may authenticate users with 3DES encryption, clearing stored credentials and locking out a DS user for one hour after five unsuccessful login attempts: server security authentication=ds dsauth= 12.34.45.78,90.98.76.54 encrypt=3des dsclear lockout=1

Press Enter to accept the configuration.

4.

From the DSView management software, select File - New - CPS. The Properties dialog box will appear.

5.

In the Device Identification tab, enter the IP address for the CPS appliance that you are adding.

This is the IP address that you assigned in the Terminal Applications menu. See the CPS

Installer/User Guide for more information.

6.

Enter a name for the CPS appliance and select the type of CPS appliance that you are adding.

40 DSView Installer/User Guide

7.

Click on the Ports tab. Give each port a descriptive name in the Port field. No further configuration is necessary. However, you may click on the Properties tab to list descriptive information for the CPS appliance that you are configuring.

8.

Click OK to add the CPS appliance.

Adding an SPC device as a CPS appliance port

NOTE: A CPS network appliance must be configured to use an SPC device. See the CPS Installer/User Guide for more information.

When a CPS810 appliance or CPS1610 appliance is added to the system using the DSView management software, any SPC power control devices that have been configured on the CPS appliance are automatically added to the database on the DSAuth Server and display in all DS topology views.

An SPC device contains either 8 or 16 power outlets that may be used to control the power state of an attached device using the DSView management software. To do this, you must associate the port of the DS appliance with an SPC device. If the server has multiple power supplies, the appliance’s port can be associated with multiple SPC device outlets.

NOTE: To use an SPC device, there must be at least one CPS810 appliance, CPS1610 appliance or DSR1021 switch on your network.

The integrated power management of the SPC device enables you to remotely power up, power down or reboot servers attached to the SPC device. The SPC device will appear as a series of outlets cascaded below the CPS appliance in the DS topology view. Each outlet will appear with a power indicator.

If the port configuration is changed on the CPS appliance, the DSAuth Server database may be updated to reflect the changes.

An SPC device outlet may be associated with your DS appliance port, EVR1500 environmental monitor or generic appliance in either of the following ways:

• From the DS appliance port, EVR1500 environmental monitor or generic appliance

• From the SPC device

To associate an SPC device outlet using a DS appliance port, EVR1500 environmental monitor or generic appliance:

NOTE: You must have Administrator privileges to associate a DS appliance port, EVR1500 environmental monitor or generic appliance with an SPC device outlet.

1.

Ensure that the SPC device outlet display is viewable in the DSView management software

window. See Viewing Ports, Outlets, Target Devices and Connected DS Users on page 52 for

more information.

2.

Right-click on a DS appliance/DSR switch port or channel, EVR1500 environmental monitor or generic appliance and then select the Power State menu item. The Power State dialog box will appear.

Chapter 4: DSView Management Software 41

3.

Click the Link button. The Server/SPC Outlet Links dialog box will appear, containing a list of all SPC device outlet names that are present on the DSAuth Server. Any SPC device outlets that were previously linked will appear with the server name next to the outlet name in the

Current Server/SPC Outlets Links list.

4.

To add an association, click on an SPC device outlet in the Outlets with No Server Association list that does not have an associated server name and then click Add Link Association. The SPC device outlet is associated with the DS appliance port or generic appliance and appears in the

Modified Server/SPC Outlet Links list at the bottom of the dialog box.

- or -

To remove an association, click on an SPC device outlet/DS appliance port or SPC device outlet/generic appliance association in the Current Server/SPC Outlet Links list and then click

Remove Link Association. The SPC device outlet association with the DS appliance port or generic appliance is removed and the change appears in the Modified Server/SPC Outlet Links list at the bottom of the dialog box.

5.

Click OK to save your changes and close the dialog box, and then click OK on the Power State dialog box to close it.

To associate a DS appliance port, EVR1500 environmental monitor or generic appliance using an SPC device:

NOTE: You must have Administrator privileges to associate an SPC device outlet with a DS appliance port,

EVR1500 environmental monitor or generic appliance using an SPC device.

1.

Ensure that the SPC device outlet display is viewable in the DSView management software

window. See Viewing Ports, Outlets, Target Devices and Connected DS Users on page 52 for

more information.

2.

Right-click on an SPC device outlet and click Properties from the pop-up menu. The

[SPC Device Outlet Name] Properties dialog box will appear.

3.

Select the DS appliance or DSR switch you wish to add from the Associated Server Link dropdown menu.

NOTE: A DS appliance port, EVR1500 environmental monitor or generic appliance may be associated with multiple SPC device outlets.

4.

Click OK to associate the DS appliance port, EVR1500 environmental monitor or generic appliance and dismiss the dialog box.

42 DSView Installer/User Guide

To discover an SPC device added or removed from the CPS appliance or to update the DSAuth Server database with CPS appliance port configuration changes:

1.

From the DSView management software window, select a CPS810 appliance or

CPS1610 appliance.

2.

From the DSView management software menu, select Edit - Properties.

- or -

Right-click and select Properties from the pop-up menu.

- or -

Click the Properties toolbar icon.

3.

The [appliance name] Properties dialog box will appear and a message box will appear stating that the current configuration is being retrieved from the appliance.

4.

If the configuration values are different than those stored in the DSAuth Server database, a dialog box containing the changes will appear.

5.

Click Yes to automatically update the port settings.

- or -

Click No to reject the changes.

6.

Click the Properties tab. A list of all ports will appear.

7.

If desired, type a name in the Port field to the left of a port’s drop-down menu to change its name.

8.

Click OK to save the changes.

Adding a generic appliance

To add a new generic appliance to the system:

1.

From the DSView management software window, click View - Topology to display the DS topology view.

2.

Click Topology to add the new generic appliance at the top level of the topology tree.

- or -

Expand the topology tree and click on the name of the group to which you wish to add the new generic appliance.

3.

Select File - New - Generic Appliance. The Generic Appliance dialog box appears.

4.

Enter the IP address for the generic appliance that you are adding.

5.

Enter the name for the generic appliance, which will display in the topology and server views.

Chapter 4: DSView Management Software 43

6.

Select the command to associate with the generic appliance.

• None - Select this option if the generic appliance does not have an associated command.

• Launch Telnet Session - If this option is selected, the generic appliance will use a Telnet application connection.

• Launch Browser - If this option is selected, the generic appliance will use either the IP address of the appliance or a user-specified URL when the web connection is launched.

Type the web address in the URL field.

• Launch User Specified Application - If this option is selected, you must enter an associated executable in the Command field. If the $1 parameter is included with the executable, the IP address of the appliance will be automatically substituted when the command is executed.

The command associated with the generic appliance will be executed when:

• The appliance is double-clicked in the DSView management software window.

• The generic appliance is right-clicked in the DSView management software or

DSWebview Client and the Command menu option is selected.

7.

Click the OK button to add the new generic appliance to the DSAuth Server and close the dialog box. The new generic appliance appears in the Topology and Server views.

NOTE: Once a generic appliance has been added, the specified connection option cannot be changed. You must delete the generic appliance and re-add it to specify a different connection method. However, you may choose a different URL if you are using the Launch Browser connection option or a different executable if you are using the

Launch User Specified Application connection option.

Adding an EVR1500 environmental monitor

To add a new EVR1500 environmental monitor to the system:

1.

From the DSView management software window, click View - Topology to display the DS topology view.

2.

Click Topology to add the new EVR1500 environmental monitor at the top level of the topology tree.

- or -

Expand the topology tree and click on the name of the group to which you wish to add the new

EVR1500 environmental monitor.

3.

Select File - New - EVR1500. The New EVR1500 dialog box appears.

4.

In the EVR1500 tab, enter the IP address for the EVR1500 environmental monitor that you are adding.

5.

Enter the domain name for the EVR1500 environmental monitor, which will display in the

Topology and Server views.

6.

Click on the Properties tab and type in any information you wish to add.

44 DSView Installer/User Guide

7.

Click OK to add the new EVR1500 environmental monitor to the DSAuth Server and close the dialog box. The new device appears in the topology and server views.

Adding and Managing DS Users

Adding DS users

You must add DS users within the DSView management software in order for them to have access to the system. Users are assigned a default access level when they are added. If you wish to assign

DS users a different access level, you will need to change their permissions.

To add a user:

1.

Within the DSView management software window, right-click on the DS appliance or port you wish to change and select Permissions. This will activate the Permissions dialog box.

2.

Click Add. A type-in field will appear in the User or Group column. Type the name of a DS user and press Enter

to add the DS user. Go to step 6.

- or -

Click Browse. The Select Users, Computers or Groups dialog box will appear including a

listing of all DS users on the Windows domain. Continue to step 3.

Figure 4.10: Selecting DS Users to Modify

3.

Select a DS username to add from the upper list box.

4.

Click Add. The DS user is added to the lower list box.

Chapter 4: DSView Management Software 45

5.

Click OK to dismiss the Select Users, Computers or Groups dialog box.

6.

In the Permissions dialog box, check the access boxes appropriately for the new DS user.

7.

Click OK to dismiss the Permissions dialog box and save your changes to the DSAuth

Server database.

8.

A dialog box will appear prompting you to apply permission changes to all “children.” Click

Yes to apply the changes.

- or -

Click No if you do not wish to accept the changes.

Changing DS user permissions

A DS appliance or DSR switch inherits the permissions of the group to which it is added in the DS topology view. For example, adding a DSR switch to the top level Topology node will cause the

DSR switch to contain permissions identical to those defined for the Topology node.

When you wish to change default permissions for a DS appliance, it is recommended that the permissions of the group to which the DS appliance belongs be changed instead. This ensures that all DS appliances subsequently added to the group will contain identical default permissions.

To change default DS user permissions:

1.

Select a DS appliance/port or generic appliance for which you wish to change DS user permissions.

- or -

Select the group containing the DS appliance or generic appliance to change the permissions of all group members.

2.

Select Edit - Permissions from the drop-down menu.

- or -

Right-click and select the Permissions command from the shortcut menu.

- or -

Click the Permissions toolbar icon.

3.

A DS user listing will appear. You will see a DS user listed as Everyone, which is configured with the default permissions. Any DS user you do not set up with individual permissions will use this default configuration.

46 DSView Installer/User Guide

Figure 4.11: Permissions Dialog Box

4.

Click Everyone. The default setting shows both boxes checked. Check or uncheck the Admin and User boxes to control access for all DS users without a specifically assigned configuration.

NOTE: Remember, Administrator access will allow the DS user to change permissions in the DSView management software for any DS user listed.

5.

Click OK.

If you selected a group or a DS appliance, a dialog box will appear prompting you to apply permission changes to all “children.” Click Yes to apply the changes.

- or -

Click No if you do not wish to accept the changes.

To change specific user permissions:

1.

Right-click on the entry you wish to change and select Permissions.

2.

The Permissions dialog box will appear, listing all configured DS users. Change an individual

DS user’s access level by clicking on the username and selecting the access level you wish the user to have. If a DS user isn’t listed, click the Add button. Refer to the previous section,

Adding DS users.

NOTE: If you remove all permissions from a port or DS appliance, access to that port or DS appliance will be lost.

Chapter 4: DSView Management Software 47

Adding, modifying and removing user access to multiple appliances or servers

Administrators may select the Tools - Multi-User Operations command to add, modify or remove user access to multiple appliances or servers. When you select the command, the Multi-User

Operations dialog box displays.

Appliances and servers are arranged in a tree structure and may be viewed by either selecting View

- Show Users or by double-clicking the User Permissions icon and then double-clicking each branch of the tree. Double-clicking each branch of the tree will first display users, then display the appliances assigned to a specific user and finally, show the port associations of an appliance. You may update the user, appliance, server and port listing at any time by selecting the View - Refresh command or clicking the Refresh toolbar icon.

Figure 4.12: Multi-User Operations Dialog Box

To add user access to multiple appliances or servers:

1.

From the Multi-User Operations dialog box, select File - Add User Access.

- or -

Click Add Access.

The User Access dialog box displays.

48 DSView Installer/User Guide

Figure 4.13: User Access Dialog Box

2.

If necessary, select a domain containing the users in the All Users area.

3.

Select one or more users in the All Users area and then click the Add button (>). The users display in the Selected Users area.

4.

Select whether you wish to view a list of all available appliances or servers in the All Appliances or Servers area by clicking the corresponding radio button. A list of appliances or servers will display.

5.

Select one or more appliances or servers in the All Appliances or Servers area and then click the Add button (>). The appliances or servers display in the Selected Appliances and

Servers list.

6.

Specify whether you wish to assign Administrator or User access to the users by selecting the corresponding Access Level checkbox.

7.

Click OK to apply the changes.

8.

A dialog box will appear prompting you to apply permission changes to all “children.” Click

Yes to apply the changes.

- or -

Click No if you do not wish to propagate the changes.

Chapter 4: DSView Management Software 49

9.

The Status area displays the progress as each user is assigned the selected permissions to each appliance or server.

10. Click Cancel to close the User Access dialog box.

11. A dialog box will appear prompting you to refresh the user, appliance, server and port listing in the Global User Operations dialog box. Click Yes to update the listing.

To remove user access to an appliance:

1.

From the Global User Operations dialog box, select a DS user in the User Permissions list.

2.

Select File - Remove Access.

- or -

Click Remove Access.

3.

A dialog box will appear prompting you to confirm the access removal. Click Yes.

4.

Another dialog box will appear prompting you to verify the confirmation. Click Yes.

5.

Repeat steps 1-4 to remove additional users.

To modify DS user access permissions:

The Permissions dialog box allows you to specify DS user or Administrator permissions for appliance users. To access the Permissions dialog box, select a DS user in the Global User

Operations dialog box and then select File-Modify Access or click Modify Access. The Permissions dialog box appears.

See Adding and Managing DS Users on page 44 for information on using the Permissions

dialog box.

Accessing Target Devices

You may access one or more target devices within a DS series appliance at the same time. To access multiple target devices, double-click on every port that you wish to display. Windows may be tiled or cascaded as you choose.

NOTE: A message box will display if an attempt is made to open a Video Viewer window while the DSRIQ module attached to the port is being FLASH upgraded.

To access a target device:

1.

Load the DSView management software. This will display the Node Manager and provide you with a list of target devices that you may access.

2.

Double-click on the target device that you wish to access. This will open a Video Viewer window and allow the DS user control of the target device.

50 DSView Installer/User Guide

Figure 4.14: The Video Viewer Window

Accessing EVR1500 environmental monitors

An EVR1500 environmental monitor is a network-based appliance that monitors environmental conditions within the rack and/or data center and reports the data using the DSWebview software’s browser. Environmental thresholds, such as alarm conditions, can be specified.

If the EVR1500 environmental monitor is attached to a CPS810 appliance or CPS1610 appliance, it can be remotely powered up, powered down or rebooted using an SPC power control device. See

Rebooting and Changing Power States on page 56 for more information.

See Configuring attached KVM switches on page 38 for information on adding an EVR1500

environmental monitor. See the EVR1500 Installer/User Guide for more information on using an

EVR1500 environmental monitor.

To launch an EVR1500 environmental monitor session:

1.

Load the DSView management software. This will activate the DSView Node Manager and provide you with a list of servers and serial devices that you may access.

2.

Double-click on an EVR1500 environmental monitor.

- or -

Right-click on an EVR1500 environmental monitor, then select Connect from the pop-up menu.

- or -

Select an EVR1500 environmental monitor, then select Tools - Connect from the drop-down menu.

- or -

Chapter 4: DSView Management Software 51

Select an EVR1500 environmental monitor, then click the Connect toolbar icon.

The system is connected to the EVR1500 environmental monitor and will open a web browser interface.

NOTE: Browser cookies must be enabled and the user must accept certificates for access. The Java runtime plug-in must be enabled for the browser being used for the EVR1500 environmental monitor interface.

3.

When the login screen appears, enter your login name, password, DSAuth Server and domain name (when applicable). This information is available from your network Administrator.

Using Privacy mode

If a DS user needs to access a port while excluding all others, Privacy mode is used. When a port is selected in Privacy mode, no other DS user in the system may switch to that port. If another DS user initiates a connection to a port currently in Privacy mode, that user will receive a message indicating the port’s status and will not be connected to the port.

To access a target device in Privacy mode:

1.

Load the DSView management software. This will display the Node Manager and provide a list of target devices that you may access.

2.

Highlight the target device that you wish to access and select Tools - Privacy Mode Connect.

- or -

Right-click on the target device’s name and select Privacy Mode Connect.

- or -

Highlight the target device that you wish to access and click the Privacy Mode Connect toolbar icon.

Sharing a device session

When you attempt to access a port already in use, you will receive a notification message that the port is in use along with the name of the current DS user(s). At this point, you may request to share access to the port with the current DS user(s). The DS users that are currently active will receive a request to allow sharing. If they confirm, the new DS user will gain access to the port. When sharing access to a port, all DS users may monitor the port and may take control if no other DS user is currently active.

When you attempt to connect to a port using the DSView management software window, the

DSView Connection Sharing dialog box displays. If you select the Stealth Connection checkbox and then click Share, you will be connected to a monitor-only session with no control of the port.

The DS user that is currently active will not receive notification that access is being shared and no request to authorize sharing will be made. If you do not select Stealth Connection, the DS user will be notified that you wish to share the session.

NOTE: The only way to prevent a stealth connection to a port is by enabling Privacy mode.

52 DSView Installer/User Guide

Up to 12 DS users may share a single port at one time. If a 13th DS user attempts to connect, an error message will inform the DS user that no sessions are available. Administrators will be given the option of terminating a DS user session.

At any time, DS users may select View - List of Shared Users in a Video Viewer window to view a list of DS users sharing their port or channel. DS users in Stealth mode are excluded from this list.

Session time-out

A remote session will time-out if there has been no activity in a Video Viewer window for a specified time. The global session time-out value is configured by your Administrator and is the default value used by the DSView software. A DS user may override this value by selecting the

Local Options tab on the Global Settings dialog box.

For detailed information on specifying a global or remote session time-out, see Session time-out on page 52.

Terminating sessions

Administrators using the DSView management software may terminate the local DS user currently viewing a target device so that you may access the target device.

When you attempt to connect to a port that is in use by the local DS user, a dialog box will appear.

If you have Administrator privileges for the port, a selection will be available to enable you to disconnect the local DS user.

For detailed information on terminating a local device session, see Terminating a target device

session on page 63.

Viewing Ports, Outlets, Target Devices and Connected DS Users

You may use commands in the DSView management software window to perform the following viewing operations:

• View target devices

• Toggle the display of unused CPS appliance, DS appliance, DSR switch and SPC device ports on or off

• View a list of DS users connected to a CPS appliance, DS appliance or DSR switch port with an open Telnet application viewer or Video Viewer window

To display the DS topology view:

1.

From the DSView management software window, click View - Topology to display the DS topology view.

2.

Double-click Topology to display the DS topology view.

3.

Each name or IP address listed may be expanded by double-clicking on it.

This will display the ports for the DS appliance corresponding to that address. Each of these ports shares the DS appliance’s IP address.

Chapter 4: DSView Management Software 53

If a target device is attached to a port, the properties of that port will be the same as the properties of the target device.

If a KVM switch is attached to one or more of these ports, double-clicking on the port name will display the channels on that KVM switch.

To toggle the display of unused CPS appliance, DS appliance or DSR switch ports or SPC device outlets on or off:

NOTE: You may also toggle the display of unused CPS appliance, DS appliance or DSR switch ports on by rightclicking on a CPS appliance, DS appliance or DSR switch in the DSView management software window and selecting Reset ‘No System Present’ from the pop-up menu.

1.

Select a CPS appliance, DS appliance, DSR switch port or SPC device outlet from the DSView management software window.

2.

Select the Edit - Properties command.

- or -

Right-click on the port and select Properties from the pop-up menu.

- or -

Click the Properties toolbar icon.

The [Port Name] Properties window will appear if an CPS appliance, DS appliance or DSR switch port was selected. The [SPC Device Outlet] Properties will appear if an SPC device outlet was selected.

3.

To turn the display of the port or outlet off in the topology view, click No System Present (Do

not display).

- or -

Leave the checkbox empty to turn the display of the port on in the topology view.

4.

Click OK to save your changes and dismiss the dialog box.

To view DS users connected to a CPS appliance, DS appliance or DSR switch port or channel:

1.

Select a port in the topology view of the DSView management software window.

2.

Select the View - Connected Users command.

- or -

Right-click on the port and select Connected Users from the pop-up menu.

- or -

Click the Connected Users toolbar icon.

A message box will appear containing the usernames of the DS users connected to the CPS appliance, DS appliance or DSR switch.

54 DSView Installer/User Guide

Managing Multiple Appliances and Devices

Administrators may select the Tools - Group Operations command or click the Group Operations toolbar icon to delete, disconnect, reboot, name synchronize and perform version control and power control on multiple DS appliances, DSR switches, CPS appliances or EVR1500 environmental monitors, SPC device outlets and target devices. When you select the command, the Group

Operations dialog box displays.

Appliances and devices are processed in the same order as they appear in the topology or server view.

Figure 4.15: Group Operations Dialog Box

NOTE: Some operations may fail if the processed appliance’s firmware does not support the operation.

To perform operations on multiple appliances or devices:

1.

Select the DS appliance, DSR switch, CPS appliance or EVR1500 environmental monitor,

SPC device or group of appliances or devices that you wish to modify from the Select Group drop-down menu. The units to which the operator has access display in the Group Units list.

Chapter 4: DSView Management Software 55

2.

Select one or more appliances or devices and then click the Add button (>). The selected appliances or devices appear in the Selected Units list.

- or -

Click the Add All button (>>) to add all appliances or devices.

3.

Select an option to perform. If an option cannot be performed on an appliance or device, it will not be available. The options are:

• Delete - Deletes all appliances, all DS appliances/DSR switches or specific types of DS appliances/DSR switches, all CPS810 appliances and CPS1610 appliances or specific types of CPS appliances, or EVR1500 environmental monitors

• Reboot - Reboots all appliances, all DS appliances/DSR switches or specific types of DS appliances/DSR switches, or all or specific types of CPS810 appliances and

CPS1610 appliances

• Show Version - Shows the version of all appliances, all DS appliances/DSR switches or specific types of DS appliances/DSR switches, or all or specific types of CPS810 appliances and CPS1610 appliances

• Disconnect - Disconnects all target devices

• Power On - Powers up selected SPC device power outlets

• Power Off - Powers down selected SPC device power outlets

• Power Reboot - Reboots selected SPC device power outlets

• Update the DSView Names from Appliance - Retrieves all port and channel names from

CPS810 appliances, CPS1610 appliances and DS appliances/DSR switches containing updated firmware, and updates the DSAuth Server database with the port and channel names

4.

Click Execute. A dialog box will appear and prompt you to confirm the action.

5.

No dialog box will appear if you selected Show Version or Power On in the Select Operation drop-down menu.

6.

Click Yes to perform the operation on the selected appliances or devices.

- or -

Click No to cancel the operation.

7.

The In Progress dialog box appears and displays overall progress. The Results area of the

Group Operations dialog box displays each appliance or device as it is processed. Clicking

Cancel in the In Progress dialog box will terminate processing after the current appliance or device has been processed.

8.

The In Progress dialog box will close when all appliances or devices have been processed and the Operation Complete message will appear in the Results area of the Group Operations dialog box.

9.

Click Close to close the Group Operations dialog box.

56 DSView Installer/User Guide

Rebooting and Changing Power States

If you have Administrator privileges, you may perform a warm reboot on a DS appliance at a remote location.

To reboot a remote DS appliance:

1.

Select the DS appliance in the DSView management software window.

2.

Select Tools - Reboot.

- or -

Right-click and select Reboot from the shortcut menu.

- or -

Click the Reboot toolbar icon.

A confirmation dialog box will appear.

3.

Click OK to reboot the remote DS appliance.

Changing the SPC device power state

NOTE: To change the power state of a target device powered by an SPC device, the SPC device must be connected to a CPS810 appliance or CPS1610 appliance. For more information on connecting an SPC device to a CPS appliance, see the SPC Installer/User Guide.

The power state of any device powered by an SPC device outlet may be turned on or off. The SPC device outlet may also be used to reboot a server.

To change the SPC device power state:

1.

Load the DSView management software. This will activate the Node Manager and display a list of DS appliances with ports linked to SPC devices that you may access.

2.

From the DSView management software window, select a port or channel associated with an

SPC device outlet or an unassociated SPC device outlet, then right-click on the item and select

Power State from the shortcut menu. This will open the Power State dialog box with the current power state of the SPC device outlet selected.

The following items appear in the dialog box when the corresponding conditions occur:

• If the selected port or channel has an associated link to an SPC device outlet or if an unassociated SPC device outlet was selected, its current power state will appear in the dialog box.

• If there is an associated link for the selected port or channel, the name of the outlet(s) will appear in the dialog box.

• If there is an associated server for a selected outlet, the name of the server will appear in the dialog box.

Chapter 4: DSView Management Software 57

3.

Do one of the following:

• Click On to turn the SPC device on.

• Click Off to turn the SPC device off.

• Click Reboot to reboot the SPC device and any attached servers. The SPC device’s On or

Off state will remain the same as the last time the Power State dialog box was accessed.

Clicking Reboot on an SPC device outlet that is off will turn the SPC device outlet on immediately. Clicking Reboot on an SPC device outlet that is on will turn it off, delay, and then turn the SPC device outlet back on.

4.

Click OK to perform the selected action and close the Power State dialog box.

NOTE: One DS appliance port may have multiple SPC device ports associated with it. Any on, off or reboot operation you choose to perform to one SPC device port associated to a specific DS port and target server occurs to every SPC device port associated to the DS port and target server.

Managing SPC device power states

Administrators may change the names of outlets on an SPC device, perform multiple operations on outlets of an SPC device and set a minimum and maximum AMP (amplitude) load for an entire

SPC device.

NOTE: Changing the name of an SPC device outlet in the Power Management dialog box will also change the name of the SPC device outlet defined on the CPS appliance.

To change the name of an SPC device outlet:

1.

In the DSView management software window, right-click on an SPC device and then select the

Power Management menu item. The Power Management dialog box will appear.

2.

Type a new name for each outlet you wish to rename.

3.

Click OK to save your changes and close the dialog box. A confirmation dialog box displays.

4.

Click Yes to save your changes.

- or -

Click No to cancel the operation.

To set AMP loads for an SPC device:

1.

In the DSView management software window, right-click on an SPC device and then select the

Power Management menu item. The Power Management dialog box will appear.

2.

Type a minimum threshold load value for the entire SPC device.

- or -

Use the slider below the field to select a value.

3.

Type a maximum threshold load value for the entire SPC device.

- or -

Use the slider below the field to select a value.

58 DSView Installer/User Guide

4.

Click OK to save your changes and close the dialog box. A confirmation dialog box displays.

5.

Click Yes to save your changes.

- or -

Click No to cancel the operation.

To set the state for outlets on an SPC device:

1.

In the DSView management software window topology view, right-click on an SPC device and then select the Power Management menu item. The Power Management dialog box will appear.

2.

For each SPC device outlet you wish to modify, do one of the following:

• Click On under Status to turn the SPC device outlet on.

• Click Off under Status to turn the SPC device outlet off.

• Click Reboot to reboot the SPC device outlet. If a CPS appliance port is attached to the

SPC device or a DS appliance port is attached to the CPS appliance, it will be rebooted also. The SPC device’s On or Off state will remain the same as the last time the Power

State dialog box was accessed. Clicking Reboot on an SPC device outlet that is off will turn the SPC device outlet on immediately. Clicking Reboot on an SPC device outlet that is on will turn it off, delay, and then turn the SPC device outlet back on.

• Click On under Wake-up State to wake up the SPC device outlet from its sleep state when meaningful data is detected (such as an Administrator request, or network traffic targeted to a server).

• Click Off under Wake-up State to disable the waking up of the SPC device outlet. The wake-up state indicates the state that the port will go into when the SPC device is powered up during normal operation or when power is restored after an outage. When power is first supplied to the SPC device, all outlets are initially off. The ports are then sequenced on in

2-second increments. Outlets set to a wake-up state of OFF will remain off, while outlets set to a wake-up state of ON will be turned on.

3.

Click OK to save your changes and close the dialog box. A confirmation dialog box displays.

4.

Click Yes to perform the specified SPC device operation.

- or -

Click No to cancel the operation.

Changing the System Settings

Depending on the level of security that you require, certain settings may be configured via the use of the DSView management software Global Settings dialog box. These options may be accessed by selecting the Options - System Settings command or clicking the System Settings toolbar icon, which displays a dialog box with seven tabs: Connections, Polling, Update, Audit Log, Local

Options, Debug and User Names.

Chapter 4: DSView Management Software 59

Connections tab settings

Changing the Video Viewer window time-out

The DSView management software may be configured to automatically log a DS user out after a specified inactivity period. Use this feature to heighten security or prevent a DS user from blocking access to a channel by forgetting to log out. To change the time-out, select the Enable checkbox, then enter the desired inactivity period within the provided field. You may also disable this feature by deselecting the Enable checkbox.

Limiting DS user port information

When a DS user attempts to select a channel that is in use, the DSView management software will report who is currently using that channel and offer DS users with administrative rights the option to log the current user out. If the Administrators only box is selected, this message will be limited to

Administrators; DS users without Administrator access will only receive a message that the port is in use.

Connection sharing

By default, the DS Management Software is set to prompt connected users to allow sharing of their session. When the box marked Allow Shared Connections Automatically is checked, sharing will be initiated without a prompt.

Terminating a local port session

The DSView management software may be configured to allow a DS user with Administrator privileges to terminate a local port session. Click Enable in the DSR Local Port Session

Termination area of the Connections tab to enable this functionality. See Terminating a target

device session on page 63 for information on terminating a local port session.

Polling tab settings

Port status polling frequency

This option, when enabled, allows Administrators to configure how often the DSAuth Server polls appliances and how often the DSView management software polls the DSAuth Server. Entering a 0 in a field will disable polling on that field.

Update tab settings

DS Management Software suite update

In order to ensure that all DS users have the latest version of the DS Management Software suite,

Administrators may specify a system wide software suite version number.

To specify a version number:

1.

Enter the desired DSView management software update version in the Update version text box.

60 DSView Installer/User Guide

2.

Enter the IP address of the TFTP server where the update resides.

3.

If you wish to make updates mandatory, click the Update is mandatory checkbox. If Update is not selected, the DS user must upgrade the DSView management software manually. See

Chapter 2 for more information.

When a DS user with an older version of the DS Management Software suite logs into the system, the user will receive an upgrade prompt. Selecting Yes will begin the upgrade process.

If the upgrade is mandatory, DS users with older versions of the DS Management Software suite will not be able to access the system until the upgrade is performed.

Audit log tab settings

Automatic creation and deletion of audit logs

Administrators may click Enable SNMP Trap Log in the Audit Log tab to allow the DSView system to create a log of SNMP trap information that may be reviewed at a later time.

Administrators may specify the following:

• How long the audit log file is stored before it is deleted. If you do not wish to have log files automatically deleted, enter a 0 in the provided field.

• The community containing the SNMP traps whose information will be written to the audit log.

• The directory where the audit log file is stored (default is root).

NOTE: Allowing log files to build for an extended period may consume a great deal of disk space. Routine deletion is recommended.

NOTE: When changing the location of the Audit log, the Administrator must make sure that the full path chosen exists, is accessible to both the primary and backup DSAuth Servers and is mapped to the same letter for both machines. If the log file is moved to a location other than the local system, both the primary and backup DSAuth

Servers will use the same location for the files.

Local Options tab settings

Local Video Session Window Timeout

A local session will time-out if there has been no activity in a Video Viewer window for a specified time. An Administrator may set the session time-out value by selecting the Connections tab and specifying a global session time-out setting.

You may override this value within the DSView management software by using a remote session time-out value. If you specify a new time-out value, it will be used the next time the DSView management software is started.

To change the global session time-out setting:

NOTE: You must have Administrator privileges to change the global time-out setting.

1.

From the DSView management software menu, select Options - System Settings.

- or -

Chapter 4: DSView Management Software 61

Click the System Settings toolbar icon.

The Global Settings dialog box will appear.

2.

Click the Connections tab.

3.

In the DSView Video Session Window Timeout area, select Enable.

4.

Type the number of inactivity minutes to wait before the session times out.

5.

Click OK to save the settings.

To change a remote session time-out value:

1.

From the DSView management software menu, select Options - System Settings.

- or -

Click the System Settings toolbar icon.

The Global Settings dialog box will appear.

2.

Click the Local Options tab.

3.

Select one of the following from the Local Options tab:

• Default System Timeout Values - The global session time-out value set by an

Administrator and stored on the DSAuth Server (default).

• No Timeout - A remote session will never time-out due to inactivity.

• Timeout Value - A remote session will time-out after the number of minutes of inactivity specified. Type a number from 1-60 in the Minutes field.

4.

Click OK to save the settings.

Default Video Session Macro Group

The default global macro group used when a server is being viewed in a Video Viewer window

may be specified using the Default Video Session Macro Group drop-down menu. See Global

Keyboard Macros on page 64 for more information on global macros.

Default Local Cursor

The way that the local cursor will display when a server is initially being viewed in a Video Viewer window may be modified using the Local Options tab. You may choose a local cursor by clicking one of the buttons in the Default Local Cursor area, clicking Default to use the default DSView management software cursor or selecting None if you do not wish to display the local cursor when viewing a target device in a Video Viewer window.

Once a Video Viewer window has been displayed, you may change the local cursor within the

Video Viewer window. See Adjusting Mouse Options on page 94 for more information.

62 DSView Installer/User Guide

Debug tab settings

Creating debug log files

NOTE: You may also create files to log information about the primary and secondary DSAuth Servers and ASMP

Manager. See Creating Debug Log Files on page 21 for more information.

Log files may provide helpful information to assist in debugging your system. Administrators may choose to create the following log files:

• DSView.log - Logs Node Manager window information such as connections to and disconnections from the DSView 3.0 management software server during a DSView session.

The DSView.log file is created in the C: directory.

• AcvvWin32Lib.log - Logs information passed through the AcvvWin32Lib.dll during a

DSView session, such as typed keyboard inputs sent from the Node Manager window to a server displayed in a Video Viewer window. The AcvvWin32Lib.log file is created in the

C: directory.

• Trace.log - Logs Video Viewer window information and is not updated during a DSView session. The Trace.log file is created in the <drive:>/Program Files/Avocent/DSView directory when a DSView session is opened, remains open throughout the DSView session and is overwritten each time the DSView software is restarted.

The DSView.log and AcvvWin32Lib.log files may be deleted at any time during a DSView session by clicking Clear Log. You may also specify that DSView.log and AcvvWin32Lib.log files above a particular size will be deleted when a session is closed by clicking Enable in the Purge area and typing a file size in the Megabytes field.

To create a debug log file:

1.

Click the Enable checkbox for the log file you wish to create.

2.

Click OK to dismiss the dialog box.

3.

Close the DSView session.

4.

Open a new DSView session. Logging will begin in the log file.

To disable logging within a log file:

1.

Clear the Enable checkbox of the log file for which you wish to quit logging information.

2.

Click OK to dismiss the dialog box.

3.

Close the DSView session.

4.

Open a new DSView session. No further information will be added in the log file.

Chapter 4: DSView Management Software 63

User Names tab settings

By default, the full names of all DS users in the DSView software system are stored both on the

DSAuth Server and in a cached list on the DSAuth Server. Caching provides quick retrieval of full names, which are used to display the names of DS users in the DSView software.

The caching of full names is controlled by selecting the Use cached value for display of User Full

Name checkbox in the Names tab. You may clear the checkbox to disable caching. If caching is disabled, the DSView software must retrieve the full name for each DS user associated with a node in the DS topology view from the DSAuth Server. When caching is enabled, full names are retrieved from the list on the DSAuth Server.

Clicking Refresh current User Name list updates the cached list on the DSAuth Server if a change is made to the full name associated with a DS user’s login name. For example, if an Administrator changes the full name of DS user Bill Smith to William Smith, using this option will update the cached list with the new full name information.

Terminating a target device session

If you have Administrator privileges and the target device you are attempting to access is currently being viewed by a local DS user, the DSView management software allows you to disconnect the local DS user so that you may access that target device. To terminate a local DS user’s session, you must first specify the ability to do so by selecting the Enable checkbox in the Connections tab of the DSView management software Global Settings dialog box.

When you choose to terminate a local DS user’s connection, a dialog box will display prompting you to confirm the termination. The local DS user will receive a notification message when you click Yes in the dialog box. Control of the port is then transferred to you.

Administrators may also disconnect a DS user or CPS appliance connected using the Telnet application by choosing the port that the user is accessing and selecting Tools - Disconnect, or by right-clicking on the port and selecting Disconnect in the DSAuth software window.

NOTE: You cannot preempt a local user that is in Broadcast mode. See the DSR Installer/User Guide for additional information.

To specify settings to terminate the local DS user session:

1.

From the DSView management software menu, select Options - System Settings.

- or -

Click the System Settings toolbar icon.

The Global Settings dialog box will appear.

2.

Select the Connections tab.

3.

Select the DSR Local Port Session Termination Enable checkbox in the area.

4.

Click OK to save your settings and close the dialog box.

64 DSView Installer/User Guide

To terminate the current DS user session:

1.

Select a port in the DSView management software window.

2.

Select Tools - Disconnect.

- or -

Right-click and select Disconnect from the shortcut menu.

- or -

Click the Disconnect toolbar icon.

3.

A dialog box will appear prompting you to confirm the termination of the current DS user connection.

4.

Click Disconnect. A dialog box displays prompting you to confirm the termination of the DS user session. Click OK. The current DS user will then receive a notification message.

To terminate a CPS appliance Telnet application connection:

1.

Select a port in the DSView management software window.

2.

Select Tools - Disconnect.

- or -

Right-click and select Disconnect from the shortcut menu.

- or -

Click the Disconnect toolbar icon.

3.

If the CPS appliance is connected using the Telnet application, a dialog box appears prompting you to terminate the current connection. Click Yes.

4.

Another dialog box will appear prompting you to confirm the termination of the connection.

5.

Click Yes. A dialog box displays prompting you to confirm the termination of the DS user session.

6.

Click OK. You will receive a notification message. Click OK to dismiss the message.

Global Keyboard Macros

Since the DSView management software runs on a PC, certain commands must be sent to the controlled target device via keyboard macros. For example, pressing Ctrl+Alt+Delete on your keyboard would reset the PC running the DSView management software rather than resetting the target device. To reset the target device, a macro is needed. Two kinds of macros are available in the DS Management Software suite: Local Macros and Global Macros.

Local Macros may be created and accessed on the local computer using the Video Viewer window.

Local Macros may be customized and grouped in any manner you wish. See Chapter 6 for more

information on Local Macros.

Your DS Management Software suite is delivered with a number of pre-configured Global Macro sequences for ease of operation. New Global Macros may also be created and maintained by DS

Chapter 4: DSView Management Software 65 users with Administrator privileges using the DSView management software. They are stored on the DSAuth Server and any specified backup servers and may be selected for use within the

DSView management software. Global Macros cannot be modified by non-administrative

DS users.

When a session is started in the DSView management software, Global Macros are retrieved from the DSAuth Server. Then, when a Video Viewer window session is started, the Global Macros are loaded as well as the local ones. A DS user may choose to use either Local Macros or Global

Macros and switch between using them at any time during the session using the Tools - Session

Options command in the Video Viewer window and then selecting the Macros tab in the Session

Options dialog box. If Local Macros are chosen, the macros stored on the local computer will be used.

To access Global Macros:

From the DSView management software window, select the Options - Keyboard Macros command or click Keyboard Macros in the toolbar icon. The Keyboard Macro Configuration dialog box displays, containing a list of global programmed macros. Each programmed macro will have a checkbox by it.

Figure 4.16: Keyboard Macro Configuration Dialog Box

66 DSView Installer/User Guide

Programming a global keyboard macro

If you require a key sequence that is not pre-programmed into the DS appliance/DSR switch, you may add a Global Macro by performing the following steps.

To add a Global Macro:

1.

From the DSView management software window, select Options - Keyboard Macros.

- or -

Click the Keyboard Macros toolbar icon.

2.

The Keyboard Macro Configuration dialog box will appear.

3.

Click on the Add button in the upper right-hand corner.

4.

The Add Keyboard Macro dialog box will appear.

5.

Enter a unique description for the Global Macro in the Macro Description field.

6.

In the Double-click for Key Press list, double-click the first keystroke of your macro. This will move the keystroke to the Double-click for Key Release list. Keystrokes may be removed from the list by clicking the Remove button below the list.

7.

If this key needs to be released before the next keystroke is entered, double-click the keystroke in the Double-click for Key Release list to move it to the Macro Created list. If not, leave this key in the Double-click for Key Release list at this time. Repeat this step with your next keystroke. When you have no further keystrokes, proceed to step 7.

8.

Now, double-click on the remaining commands, if any, under the Double-click for Key Release list in the order in which you’d like them released to move them to the Macro Created list. The

Macro Created list will now show the key sequence in the exact order that it will be performed by the system. There should be no keys remaining in the Double-click for Key Release list.

Macros may be removed from the list by clicking the Remove button below the list. The order of created macros may be changed by selecting a macro and clicking the Up Arrow to move the macro up one level or the Down Arrow to move the macro down one level.

9.

Click the OK button to save the Global Macro to the DSAuth Server and any defined backup servers.

The macro will now appear in the macro list and also in the macro commands on every Node

Manager window when Tools - Keyboard - Global Macros is selected in the DSView management software window.

Chapter 4: DSView Management Software 67

Example: To create a macro where the Ctrl key is held while F1-F2-F3 are typed:

1.

Enter a name for the macro. In this case, Ctrl-F1-F2-F3 .

Figure 4.17: Entering the Macro Name

2.

The Ctrl key is pressed first and held, so double-click on the Left or Right Ctrl key under Double-click for Key Press. It will move to the second list and the Press [Left Ctrl] command will appear in the third list.

3.

F1 , F2 and F3 are pressed and released in order. Locate F1 in the Double-click for Key Press list and double-click it. It will move to the second list and the Press [F1] command will appear in the third list.

4.

F1 will be released before F2 is pressed, so you will need to double-click on F1 under the Double-click for Key Release list before proceeding. This will create a Release <F1> command in the Macro Created list and F1 will disappear from the second list.

68 DSView Installer/User Guide

Figure 4.18: Macros Appearing in the Third List

5.

Repeat steps 3 and 4 with F2 and F3 .

6.

The last step is to release the Ctrl key. Double-click on Left Ctrl in the middle list. The Release

[Left Ctrl] command will appear in the third list.

Figure 4.19: The Completed Macro

7.

The keystrokes will be listed in correct order in the third list. Click OK to accept the macro if you are creating a Local Macro, or Save if you are creating a Global Macro.

To delete a global keyboard macro:

1.

From the DSView management software window, select Options - Keyboard Macros. The

Keyboard Macro Configuration dialog box will appear.

2.

Select a macro from the list.

Chapter 4: DSView Management Software 69

3.

Click the Delete button.

4.

Click Done to save your changes.

- or -

Click Cancel to reject deletion of the macro.

NOTE: You may also delete a global keyboard macro from the DSView management software window if Global

Macros have been enabled using the DSView management software window Tools - Keyboard -

Global Macros command.

Macro groups

Since the DSView management software may be used to access different computer platforms, users may find it helpful to assign distinct macro groups to Global Macros or Local Macros on individual systems. You may select the particular macro group that you wish to use from the Video

Viewer window.

Once a macro group is created, it can be selected using the Keyboard - Toolbar Macro Set command in the Video Session window.

NOTE: Macros groups may also be created and macros may be grouped using the Video Viewer window. See

Chapter 6 for information on Local Macros.

To create a Global Macro group:

NOTE: You may specify the default global macro group used when a server is being viewed in a Video Viewer

window. See Changing the System Settings on page 58 for more information.

1.

From a DSView management software window, select Options - Keyboard Macros to activate the Keyboard Macro Configuration dialog box to group Global Macros.

2.

The dialog box’s Macro Groups list contains eight macro groups available for configuration.

To assign a Global Macro to a group:

1.

Click on the macro name.

2.

In the box labeled Macro Groups, select the groups to which you’d like to have the macro assigned.

70 DSView Installer/User Guide

Exporting Topology Data

Topology data may be exported from the DSView management software into a comma separated value (.csv) file. Information on all appliances, ports and channels may be exported. The .csv file may be viewed in a text editor or spreadsheet application, such as Microsoft Excel.

The following fields, defined by selecting the Edit - Properties command, right-clicking and selecting Properties from the pop-up menu or clicking the Properties toolbar icon, are exported for each appliance:

• Appliance Name

• Appliance Type

• Appliance IP Address

• Appliance Version

• Accounting Information

• Description

• First Emergency Contact Name

• First Emergency Contact Phone

• Second Emergency Contact Name

• Second Emergency Contact Phone

The following fields may be optionally exported for all ports and channels on each appliance:

• Port/channel names for appliance

• Port/channel types for appliance

• Port/channel Name

• Port/channel Type

• Accounting Information

• Description

• First Emergency Contact Name

• First Emergency Contact Phone

• Second Emergency Contact Name

• Second Emergency Contact Phone

Chapter 4: DSView Management Software 71

To export topology data:

1.

From the DSView management software window, select File - Export Data. The Export Topology Data dialog box will appear.

Figure 4.20: Export Topology Data Dialog Box

2.

If you wish, specify a pathname and filename for the .csv file.

- or -

If you have previously created a .csv file, you may select Overwrite file.

3.

Select the Include Appliances Port and Channel Information checkbox to add port/channel names and types to the .csv file.

4.

Click OK to create the .csv file. The progress of the export will appear in the Export Status area and a message box will appear when the export is completed.

5.

Click OK to dismiss the message box and click Close to dismiss the dialog box.

72 DSView Installer/User Guide

C H A P T E R

5

DSWebview Browser-

Based Software

About the DSWebview Software

Most of the DS Management Software suite functions can be performed through the World Wide

Web using the DSWebview Server. The DSWebview Server allows DS users access from a web browser using a Video Session window running as a Java™ applet and provides secure, browserbased access to virtually any data center device.

The DSWebview brower-based software provides a HyperText Transfer Protocol, Secure (HTTPS) version of the DS Management Software Node Manager to a browser Client via Active Server

Pages (ASPs). Remote KVM and serial Video Session windows may be launched from the ASP

Node Manager via Java applets.

DSWebview Software Components

The DSWebview software is comprised of the following major components that reside on the IIS web server:

• Web Pages - ASPs are provided for functions such as user login, display of server lists and session launching.

• DSAuth Proxy Server - This component serves as a relay between the web browser and the

DSAuth Server.

• DS appliance proxy (DSInterface component) - This component serves as a relay between the web browser and a DS appliance, such as a DS1800 switch, DSR switch or CPS serial over IP network appliance.

• Applets - Video and Telnet application viewer applets are installed on the web server so they can be uploaded to browser clients as needed.

Figure 5.1 illustrates the components of the DSWebview software. DS appliance configuration is

accomplished through the DSView management software window; a web component is not provided for this purpose.

73

74 DSView Installer/User Guide

Figure 5.1: DSWebview Software Components

Active Server Pages (ASPs)

The DSWebview Client Node Manager runs within a web browser and provides both DS topology and server views. This functionality is provided by an ASP and uses the DSInterface component’s

COM component to communicate with the DSAuth Server.

The topology view is not available when using the DSWebview Client with a Netscape browser.

The Node Manager indicates in the DS topology view/server view which ports are active, idle, not powered or blocked. The DS user may instruct the Node Manager to refresh the DS topology view/ server view with the latest connection status from the DSAuth Server. The Port Status will NOT be updated automatically as the current DSView management software window is.

DSAuth Proxy Server

A DSAuth Proxy Server is included to allow the Video Viewer window and Telnet application

Client interface the ability to make the connection to a DS appliance over TCP port 8192. The messages received from the Video Viewer window applet are forwarded by the DSAuth Proxy

Server to the DS appliance and vice versa. The DSAuth Proxy Server must run on the web server that is serving the DSWebview Client. The web server must have the Java runtime version 1.3.1 or later to perform the proxy function.

Chapter 5: DSWebview Browser-Based Software 75

DS appliance proxy (DSInterface component)

The DSInterface component contains all necessary calls to allow communication between the ASPs and the DSAuth Server. This is a COM component, which must reside on the web server that is serving the DSWebview software ASPs.

The DSAuth Server may or may not be running on the web server.

If the DSAuth software is located on the internal private network, the web server will require access to both the public Internet and private corporate network.

Telnet application applet

The Telnet application component is incorporated into a Java applet providing DS users with the ability to launch a Telnet application session from a web browser. The Java applet, running in the web browser, will communicate through a DSAuth Proxy Server to the other DS appliances.

Communicating through the proxy allows the appliance to be located on the internal private network.

As an alternative to the web proxy, it is possible to provide the DS appliances and DSAuth Server a static public IP address and the applet will communicate directly to the DS appliance.

The DSWebview Client requires a Java runtime version of 1.4.x or later. This applet is signed, giving it flexibility to support features like full screen, trace logging and so on.

Video Viewer window applet

The Video Viewer window component is incorporated into a Java applet providing DS users with the ability to launch a remote session from a web browser. The Java applet, running in the web browser, will communicate through a DSAuth Proxy Server to the appliance. Communicating through the proxy allows the appliance to be located on the internal private network.

DS appliances and the DSAuth Server must typically be on the same domain or same side of a firewall to communicate with each other. However, a DS appliance and the DSAuth Server may be given a static public IP address if the appliance and Client browser communicate with each other via their IP address. This method uses the applet to communicate directly to the DS appliance and is an alternative to using the web proxy.

The DSWebview Client requires a Java runtime version of 1.4.x or later. This applet is signed, giving it flexibility to support features like full screen, trace logging and so on.

The Java Video Viewer window component requires a Java runtime version of 1.4.x or later and supports connections to DS appliances using firmware version 1.0.0.105b or later.

DS Security

Depending on the web server configuration, the DSWebview software may either use HTTP

(HyperText Transer Protocol) or HTTPS for communication between the browser and web interface component.

76 DSView Installer/User Guide

Communication between the web server and the DS Management Software environment follows the same security practices as the DSView management software window architecture. The Node

Manager, running in the web browser, retrieves the node list from the DSAuth Server via the

Security Support Provider Interface (SSPI). The Video Viewer window applet exchanges token information, via the DSAuth Server, identically to the DSView management software window security infrastructure.

TCP Ports

In addition to the HTTP port, the session viewer applets require TCP ports to communicate with a proxy that runs on the web server. There are two ports for this purpose. The first is 8189, which is used to access the KVM proxy. The second is 8023, which is used to access the Telnet application proxy. If the Telnet application is not required, then 8191 is the only port needed.

To minimize potential TCP port conflicts or security issues, it is possible to reconfigure the KVM and serial ports used by the proxy. In this manner, customers may choose the port with which they feel most comfortable.

Configuring the DSWebview software TCP ports for external access

If external access to the DSWebview software is desired, the following firewall ports must be opened.

Table 5.1: DSWebview Software TCP Ports

Port

Port 80

Port 443

Port 8023

Port 8189

Port 8191

Application

HTTP (not necessary if you are using HTTPS)

HTTPS (not necessary if you are using HTTP)

Telnet application proxy (only necessary if you are using the Telnet application)

KVM proxy

DSAuth Server (not necessary if DSAuth Server and the appliance are on the same side of the firewall)

NOTE: You will need to provide DSWebview software users with the server IP address where the DSWebview software is installed.

NOTE: The DSProxy component must be installed on the same computer as the web server.

Chapter 5: DSWebview Browser-Based Software 77

Window Features

The DSWebview software consists of a Node Manager and a Video Viewer window. When you launch the DSWebview software, the Node Manager appears. The Node Manager allows you to view, access, manage and create custom groupings for all of the supported DS and CPS appliances,

EVR1500 environmental monitor and control appliances, SPC power control devices and generic appliances in your data center.

You can place your cursor over a port and select Connect from the floating option menu in the

Node Manager to launch a Video Viewer window. The Video Viewer window allows you to control the keyboard, monitor and mouse functions of individual servers.

The DSWebview software also contains drop-down menus and floating option menus. The dropdown menus contain many of the commands available in the DSView management software window. A floating option menu appears when the cursor is placed over an item in the DSWebview software window.

Figure 5.2 shows the DSWebview Client interface window areas, and descriptions are listed in

Table 5.2.

A

B

Figure 5.2: DSWebview Client Interface Window

78 DSView Installer/User Guide

Table 5.2: DSWebview Client Interface Window Descriptions

Letter

A

B

Description

Menu bar: Allows you to access many of the features in the Video Viewer window.

Root node: Each tree consists of a root node and branches.

Launching the DSWebview Software

This section describes how to launch the DSWebview software so that you may begin using it to manage DS appliances and target devices.

NOTE: A warning message will appear and some software features may not be available if the version numbers of the DSView management software and DSAuth Server software are not compatible. This occurs when the

DSView management software is launched. If the warning message appears, you may wish to upgrade either the

DSView management software or DSAuth Server software. See Chapter 2 for information on software installation.

To access a DSWebview Server via the web:

1.

Within your web browser, enter the address for the DSWebview Server.

2.

When the login screen appears, enter your login name, password, authentication server and domain name (when applicable). This information is available from your network Administrator.

NOTE: Browser cookies must be enabled and the user must accept certificates for access. The Java runtime plug-in must be enabled for the browser being used for the DSWebview software interface.

3.

When you are logged in, the web page displays.

Accessing Target Devices

You may access one or more target devices within a DS series appliance at the same time. To access multiple target devices, place your cursor over a port and select Connect from the floating option menu for every port that you wish to display. Windows may be tiled or cascaded as you choose.

NOTE: A message box will display if an attempt is made to open a Video Viewer window while the DSRIQ module attached to the port is being FLASH upgraded.

NOTE: When tiling windows from the Node Manager, each remote session must be in Full Scale mode in order for windows to tile properly. By default, the scaling mode is specified as Auto Scale. To change the scaling mode, select View - Scaling - Full Scale in the Video Viewer window.

Chapter 5: DSWebview Browser-Based Software 79

To access a target device:

1.

Load the DSWebview software. This will display the Node Manager and provide you with a list of target devices that you may access.

2.

Place your cursor over the target device that you wish to access and select Connect from the floating option menu. This will open a Video Viewer window and allow the DS user control of the target device.

Figure 5.3: The Video Viewer Window

Accessing EVR1500 environmental monitors

An EVR1500 environmental monitor is a network-based appliance that monitors environmental conditions within the rack and/or data center and reports the data using the DSWebview software browser. Environmental thresholds, such as alarm conditions, can be specified.

If the EVR1500 environmental monitor is attached to a CPS810 appliance or CPS1610 appliance, it

can be remotely powered up, powered down or rebooted using an SPC device. See Chapter 4 for

more information. See the EVR1500 Installer/User Guide for more information on using an

EVR1500 environmental monitor.

To launch an EVR1500 environmental monitor session:

1.

Load the DSWebview software. This will activate the Node Manager and provide you with a list of servers and serial devices that you may access.

2.

Place your cursor over the EVR1500 environmental monitor that you wish to access and select

Connect from the floating option menu. The system is connected to the EVR1500 environmental monitor and will open a web browser interface.

NOTE: Browser cookies must be enabled and the user must accept certificates for access. The Java runtime plug-in must be enabled for the browser being used for the EVR1500 environmental monitor interface.

80 DSView Installer/User Guide

3.

When the login screen appears, enter your login name, password, DSAuth Server and domain name (when applicable). This information is available from your network Administrator.

Using Privacy mode

If a DS user needs to access a port while excluding all others, Privacy mode is used. When a port is selected in Privacy mode, no other DS user in the system may switch to that port. If another DS user initiates a connection to a port currently in Privacy mode, that user will receive a message indicating the port’s status and will not be connected to the port.

To access a target device in Privacy mode:

1.

Load the DSWebview software. This will display the Node Manager and provide you with a list of target devices that you may access.

2.

Place your cursor over the target device that you wish to access and select Private Connect from the floating option menu.

Sharing a Device Session

When you attempt to access a port already in use, you will receive a notification message that the port is in use along with the name of the current DS user(s). At this point, you may request to share access to the port with the current DS user(s). The DS users that are currently active will receive a request to allow sharing. If they confirm, the new DS user will gain access to the port. When sharing access to a port, all DS users may monitor the port and may take control if no other DS user is currently active.

When you attempt to connect to a port using the DSWebview software, the DSWebview

Connection Sharing dialog box displays. If you click Stealth Connection, a video session is started but you will only be able to view what occurs on the server and be unable to control the keyboard or mouse. The DS user that is currently active will not receive notification that access is being shared and no request to authorize sharing will be made.

NOTE: The only way to prevent a stealth connection to a port is by enabling Privacy mode.

Up to 12 DS users may share a single port at one time. If a 13th DS user attempts to connect, an error message will inform the DS user that no sessions are available. Administrators will be given the option of terminating a DS user session.

At any time, a DS user may select View - List of Shared Users in a Video Viewer window to view a list of DS users sharing their port or channel. DS users in Stealth mode are excluded from this list.

Session time-out

A remote session will time-out if there has been no activity in a Session window for a specified time. The session time-out value is configured by your Administrator by selecting Options - System

Settings in the DSView management software window or clicking the System Settings toolbar icon.

Chapter 5: DSWebview Browser-Based Software 81

You may override this value within the DSView management software window. If you specify a new time-out value, it will be used the next time the DSView management software is started. See

Sharing a Device Session on page 80 for more information.

Rebooting and Changing Power States

If you have Administrator privileges, you may perform a warm reboot on a DS appliance at a remote location.

To reboot a remote DS appliance:

1.

Place your cursor over the DS appliance in the DSWebview software window and then select

Reboot from the floating option menu.

A confirmation dialog box will appear.

2.

Click OK to reboot the remote DS appliance.

Changing the SPC device power state

NOTE: To change the power state of a target device powered by an SPC device, the SPC device must be connected to a CPS810 appliance or CPS1610 appliance. For more information on connecting an SPC device to a CPS appliance, see the SPC Installer/User Guide.

The power state of either a particular server, SPC device, CPS appliance, EVR1500 environmental monitor or generic appliance powered by an SPC device may be turned on or off. The SPC device may also be used to reboot a server.

To change the SPC device power state:

1.

Load the DSWebview software. This will activate the Node Manager and display a list of DS appliances with ports linked to SPC devices that you may access.

2.

From the DSWebview software window, place your cursor over an SPC device, then select

Power State from the floating option menu. This will open up the Status: <current power state> dialog box.

3.

Do one of the following:

• Click On to turn the SPC device on.

• Click Off to turn the SPC device off.

• Click Reboot to reboot the SPC device and any attached servers. The SPC device On or

Off state will remain the same as the last time the Power State dialog box was accessed.

4.

A confirmation dialog box displays. Click Yes to perform the selected action.

NOTE: One DS port may have multiple SPC device ports associated with it. Any on, off or reboot operation you choose to perform to one SPC device port associated to a specific DS port and target server occurs to every

SPC device port associated to the DS port and target server.

82 DSView Installer/User Guide

Terminating a Target Device Session

If you have Administrator privileges and the target device you are attempting to access is currently being viewed by a local DS user, the DSWebview software allows you to disconnect the local DS user so that you may access that target device. To terminate a local DS user’s session, you must first specify the ability to do so in DSView management software Global Settings dialog box.

When you choose to terminate a local DS user’s connection, a dialog box will display prompting you to confirm the termination. The local DS user will receive a notification message when you click Yes in the dialog box. Control of the port is then transferred to you.

Administrators may also disconnect a DS user or CPS appliance connected using the

Telnet application.

NOTE: You cannot preempt a local user that is in Broadcast mode. See the DSR Installer/User Guide for additional information.

To terminate the current DS user session using the Disconnect command:

1.

Place your cursor over a port in the DSWebview window and select Disconnect from the floating option menu. A dialog box will appear prompting you to confirm the termination of the current DS user connection.

2.

Click Disconnect. A dialog box displays prompting you to confirm the termination of the DS user session. Click OK. The current DS user will then receive a notification message.

To terminate a CPS appliance Telnet application connection using the

Disconnect command:

1.

Place your cursor over a port in the DSWebview window and select Disconnect from the floating option menu. If the CPS appliance port is not connected using the Telnet application, the port cannot be disconnected and a message box appears. Click OK.

- or -

If the CPS appliance is connected using the Telnet application, a dialog box appears prompting you to terminate the current connection. Click Yes.

2.

Another dialog box will appear prompting you to confirm the termination of the connection.

3.

Click Yes. A dialog box displays prompting you to confirm the termination of the DS user session.

4.

Click OK. You will receive a notification message. Click OK to dismiss the message.

Chapter 5: DSWebview Browser-Based Software 83

To terminate a DSR switch local port session:

NOTE: To terminate a local port session, the Enable checkbox must have been selected in the DSView management software System Settings and the user terminating the session must have Administrator privileges.

1.

Select a port on a DSR switch.

2.

From the DSView management software window, select Tools - Disconnect.

- or -

Right-click and select Disconnect from the shortcut menu.

3.

Place your cursor over a port in the DSWebview software window and select Disconnect from the floating option menu.

A dialog box will appear prompting you to disconnect the local port session.

4.

Click Disconnect. Another dialog box will appear prompting for verification that the current connection should be terminated.

5.

Click Yes to terminate the local port session.

Displaying Firmware Version Information

You may display the version number of the firmware on DS appliance/DSR switches, CPS810 appliances or CPS1610 appliances. This information facilitates system troubleshooting and support. For optimum performance, keep your firmware current.

To display firmware version information:

1.

From the DSWebview software window, place your cursor over a DS appliance/DSR switch,

CPS810 appliance or CPS1610 appliance and select Firmware Version from the floating option menu.

A message box will appear containing the version number of the appliance.

2.

Click OK to dismiss the dialog box.

84 DSView Installer/User Guide

C H A P T E R

6

Video Viewer Window

About the Video Viewer Window

The Video Viewer window is a Java-based program that may be run in any of the following ways:

• By double-clicking an appliance port within the DSView management software window

• By selecting and right-clicking a port and then selecting Connect from the shortcut menu within the DSView management software window

• By clicking an appliance port hyperlink within a DSWebview software window

• By placing your cursor over a port and selecting Connect from the floating option menu within a DSWebview software window

When you connect to a device using the Video Viewer window, the device’s desktop appears in a separate Video Viewer window. You will see both the local and the device’s cursor. The Video

Viewer window supports either a 3- or 5-button mouse.

NOTE: The DS Management Software suite uses system memory to store and display images within Video

Viewer windows. Each opened Video Viewer window requires additional system memory. An 8-bit color setting on the Client PC requires 1.4 MB of memory per Video Viewer window, a 16-bit color setting requires 2.4 MB and a 32-bit color setting requires 6.8 MB. Opening more than four simultaneous Video Viewer windows may affect system performance and is not recommended. If you attempt to open more Video Viewer windows than your system memory allows, you will receive an out of memory error and the requested Video Viewer window will not open.

From this window, you will be able to operate a device as if you were sitting in front of it. You may also perform viewer-specific tasks such as sending macro commands to the device.

The Video Viewer window may be launched to devices from any DS appliance/DSR switch. The

Video Viewer window session will be established using the encryption level specified by the

Administrator in the Properties dialog box. See Chapter 4 for more information.

If the device you are attempting to access is currently being viewed by the local user and you have

Administrator privileges, you may disconnect the local user so that you may access that device.

NOTE: You cannot preempt a local user who is in Broadcast mode. See the DSR Installer/User Guide for additional information.

85

86 DSView Installer/User Guide

Video Viewer window minimum requirements

The Video Viewer window requires one of the following:

• Windows 2000 Workstation or Server with Service Pack 2

• Window NT 4.0 Workstation or Server with Service Pack 6a

• Windows XP Home Edition or Professional

• Red Hat ® Linux ® 7.2, 7.3, 8.0 or 9.0 with 2.4 Kernel (supported in the DSWebview software only)

To access the Video Viewer window:

In the DSView management software window, double-click on a port.

- or -

Click an appliance port hyperlink.

- or -

Select a port and then right-click and select Connect from the shortcut menu.

- or -

In the DSWebView software, place your cursor over a port and select Connect from the floating option menu.

The Viewer launches in a new window.

To preempt the local user:

1.

In the DSView management software window, select a port and then right-click and select

Disconnect from the shortcut menu.

- or -

In a DSWebview software window, place your cursor over a port and select Disconnect from the floating option menu.

2.

A message will prompt you to terminate the local user’s session (if you have appropriate access rights) when the local user is viewing this device.

3.

Click Yes to terminate the local user’s connection. The local user will receive a notification message. The Video Viewer window launches.

- or -

Click No to allow the local user to retain the connection.

To close a Video Viewer window session:

Select File - Exit from the Video Viewer window.

Chapter 6: Video Viewer Window 87

Window Features

Figure 6.1 shows the Video Viewer window areas, and descriptions follow in Table 6.1.

C D E F G

A

B

Figure 6.1: Video Viewer Window

Table 6.1: Video Viewer Window Descriptions

Letter

A

B

C

D

E

F

G

Description

Menu and toolbar: Allows you to access many of the features in the Video Viewer window.

Accessed device desktop: Interacts with your device through this window.

Align Local Cursor button: Re-establishes proper tracking of the local cursor to the remote device cursor.

Refresh Image button: Regenerates the digitized video image of the device desktop.

Full Screen Mode button: Expands the accessed device desktop to fill the entire screen. When you expand the window, the menu bar is replaced with a floating palette containing four buttons (Align Local Cursor, Refresh Video, Full Screen Mode and Single Cursor Mode), the

Macros menu and the device name.

Automatic Video Adjustment button: Optimizes the display of the Video Viewer window.

Single Cursor Mode button: Toggles Single Cursor mode on or off.

88 DSView Installer/User Guide

See the DSR Installer/User Guide for information about how the keys on a standard Type 5 Sun keyboard are emulated on a PS/2 keyboard.

Setting the Window Size

When the DSView management software is used for the first time, any Video Viewer windows that are opened from a DS appliance/DSR switch port or channel in any DSView management software sessions will display at a resolution of 1024 x 768 until the value is changed by a DS user. Each

Video Viewer window may be set to a different resolution.

The DSView management software will automatically adjust the display if the window size changes during a session as long as autoscaling is enabled. When a DS user accesses a channel via sharing, the display will be adjusted to match the input resolution of the first DS user to access that channel. This will prevent the first DS user’s display from being affected. If the target device’s resolution changes any time during a session, the display will be adjusted automatically.

To change the Video Viewer window resolution:

Select the View - Scaling command and then click on the desired resolution.

Adjusting the View

Using menus or Task buttons in the Video Viewer window, you may:

• Align the mouse cursors.

• Refresh the screen.

• Enable or disable Full Screen mode.

• Enable automatic or manual scaling of the session image. With automatic scaling, the desktop window remains fixed and the device image is scaled to fit the window. With manual scaling, a drop-down menu of supported image scaling resolutions is displayed.

• Specify the connection speed to the appliance. This value is used to throttle the video stream based on the available bandwidth, which allows the system to optimize its operation.

• Changing the color of depth compression of the session image (DSR switches with Dambrackas Video Compression

™

(DVC) algorithm upgrade only).

NOTE: The DVC algorithm upgrade is standard on all newer DS appliances/DSR switches. Older DS appliances/

DSR switches use standard video compression with 8-bit color depth (256 colors). For DVC algorithm upgrade purchase information, contact Avocent Technical Support or your Avocent reseller.

To align the mouse cursors:

Click the Align Local Cursor button in the Video Viewer window toolbar. The local cursor will align with the cursor on the remote device.

If cursors drift out of alignment, turn off mouse acceleration in the device.

Chapter 6: Video Viewer Window 89

To refresh the screen:

Click the Refresh Image button in the Video Viewer window toolbar.

- or -

Select View - Refresh from the Video Viewer window menu. The digitized video image will be completely regenerated.

To enable or disable Full Screen mode:

1.

To enable Full Screen mode, click the Full Screen Mode button.

- or -

Select View - Full Screen from the Video Viewer window menu.

The desktop window will disappear and only the accessed device desktop will be visible. The screen will be resized up to a maximum of 1024 x 768. If the desktop has a higher resolution, then a black background will surround the full screen image. The floating toolbar will appear.

2.

To disable Full Screen mode, click the Full Screen Mode button on the floating toolbar to return to the desktop window.

NOTE: Full Screen mode cannot be enabled if the Video Viewer window is being accessed during a shared session.

To enable automatic or manual scaling:

To enable automatic scaling, select View - Scaling from the Video Viewer window menu. The device image will be scaled automatically.

- or -

To enable manual scaling, select View - Scaling from the Video Viewer window menu, then choose the dimension to scale the window. Available manual scaling sizes are:

• 1024 x 768

• 960 x 720

• 896 x 672

• 832 x 624

• 768 x 576

• 704 x 528

• 640 x 480

NOTE: Scaling cannot be changed if the Video Viewer window is being accessed during a shared session.

To specify the connection speed:

1.

Select Tools - Options from the Video Viewer window menu. The Session Options dialog box appears.

2.

Click the Connection Speed tab.

90 DSView Installer/User Guide

3.

Click the radio button for the desired connection speed. Available connection speeds are:

• Lan (10/100BaseT)

• Full T1 (1.544 Mbps)

• Fractional T1 (512 Kbps)

• Fractional T1 (256 Kbps)

4.

Click OK.

Adjusting color depth (DSR switch DVC algorithm upgraded only)

The DSR switch DVC algorithm upgrade enables DSView management software users to adjust the number of viewable colors in a remote session window. You may choose to display more colors for the best fidelity, or fewer colors to reduce the data transferred on the network.

NOTE: The DVC algorithm upgrade is standard on all newer DS appliances/DSR switches. Older DS appliances/

DSR switches use standard video compression with 8-bit color depth (256 colors). For DVC algorithm upgrade purchase information, contact Avocent Technical Support or your Avocent reseller.

Video Viewer windows can be viewed using the best color available (slower updates), the best compression (fastest updates), a combination of best color and best compression or in greyscale.

The color depths of individual ports and channels can be specified by selecting the View - Color command in a remote session window. These settings are saved individually per port and channel and override the global color depth setting.

NOTE: A color depth cannot be applied to a remote session window during a shared device session. See

Chapter 4 and Chapter 5 for more information.

Additional video adjustment

In some cases, DS users may wish to view several target devices at the same time on the same screen. Generally, the Video Viewer window’s automatic adjustment features will optimize the video for the best possible view. However, DS users may fine tune the video with the help of

Avocent Technical Support by using the Tools - Manual Video Adjust command in the Video

Viewer window menu. This displays the Manual Video Adjust dialog box.

Video adjustment is a per target setting and applies to each target device you access.

Modified video settings are written to the target device. Settings are also stored per port/channel session on a system when they are made and saved so they may be used during a non-shared session as follows:

• If sharing is not enabled, the video settings made on the local DS appliance/DSR switch during the session are used.

• If sharing is enabled, video settings are read from the target device.

See Chapter 4 and Chapter 5 for more information on session sharing.

Users may verify the level of packets per second required to support a static screen by observing the packet rate which is located in the lower left-hand corner of the dialog box.

Chapter 6: Video Viewer Window 91

To manually adjust the video quality of the window:

NOTE: The following video adjustments should be made only on the advice and with the help of Avocent

Technical Support.

1.

Select Tools - Manual Video Adjust from the Video Viewer window menu. The Manual Video

Adjust dialog box appears. See the following figure; descriptions follow the figure.

2.

Click the icon corresponding to the feature you wish to adjust.

3.

Move the slider bar and then fine tune the setting by clicking the Min (-) or Max (+) buttons to adjust the parameter for each icon pressed. The adjustments will display immediately in the

Video Viewer window.

4.

When finished, click Close to exit the Manual Video Adjust dialog box.

A B C D E F G H

I

J

K

L

M

N

O

Figure 6.2: Manual Video Adjust Dialog Box

Table 6.2: Manual Video Adjust Dialog Box Descriptions

D

E

F

B

C

Letter

A

Description

Image Capture Width

Image Capture Height

Image Capture Horizontal Position

Image Capture Vertical Position

Contrast

Brightness

L

M

N

J

K

I

Letter Description

Automatic Video Adjustment

Refresh Image

Adjustment bar

Video Test Pattern

Help button

Performance Monitor

92 DSView Installer/User Guide

Table 6.2: Manual Video Adjust Dialog Box Descriptions (Continued)

Letter

G

H

Description

Noise Threshold or Block

Noise Threshold

Priority Threshold or Pixel

Noise Threshold

Letter

O

Description

Close box

NOTE: Noise Threshold and Priority Threshold settings are available if you are using standard video compression. Block Noise Threshold and Pixel Noise Threshold settings are available if you are using the DSR switch DVC algorithm upgrade. The DVC algorithm upgrade is standard on all newer DS appliances/DSR switches. Older DS appliances/DSR switches use standard video compression. For DVC algorithm upgrade purchase information, contact Avocent Technical Support or your Avocent reseller.

The following sections describe the effects of the video adjustments.

Image Capture Width, Image Capture Height, Image Capture Horizontal

Position and Image Capture Vertical Position

The Image Capture Width, Image Capture Height, Image Capture Horizontal Position and Image

Capture Vertical Position adjustments affect how the target video is captured and digitized and are seldom changed.

The image capture parameters are automatically changed by the Automatic Adjustment function. A special image is required on the target in order to make accurate adjustments independently.

Contrast and brightness

If the image in the Video Viewer window is not clear, select Tools - Automatic Video Adjust first.

This command is also available in the Video Adjustments dialog box. In most cases, this will correct video problems. In those cases where clicking on Auto Adjust several times does not clear up a mottled screen, adjusting the contrast and brightness may help.

First increase the brightness. Do not go more that 10 increments before moving the contrast.

Generally the contrast should be moved very little.

When the packet count gets close to zero (0), refresh the screen. If the packet count stays at 0, the video adjustment is completed.

Detection thresholds

In some cases, noise in the video transmission keeps the packets/sec count up. This may be seen when little dots change in the area of the cursor when it is moved. Varying the threshold values may result in “quieter” screens and improved cursor tracking.

Noise Threshold and Priority Threshold values may be modified if you are using standard video compression. Block Noise Threshold and Pixel Noise Threshold values may be modified if you are using the DSR switch DVC algorithm upgrade. Default threshold values can be restored by clicking

Auto Adjust Video.

Chapter 6: Video Viewer Window 93

NOTE: The DVC algorithm upgrade is standard on all newer DS appliances/DSR switches. Older DS appliances/

DSR switches use standard video compression. For DVC algorithm upgrade purchase information, contact

Avocent Technical Support or your Avocent reseller.

Noise Threshold and Priority Threshold (Standard Video Compression)

The Noise Threshold and Priority Threshold values set the minimum levels in terms of changed pixels per thousand that are allowed without updating the video block. The thresholds are described below:

• Raising the Noise Threshold will usually make the packets/sec count decrease. The result will be larger cursor image artifacts remaining on the screen. Decreasing the value will make the size of these artifacts smaller.

• The Priority Threshold sets the level where a significant change is noted, such as a new cursor position. Increasing the value will make the mouse movements more sluggish. The Priority

Threshold setting should always be greater than the Noise Threshold setting, and usually two to three times its value. Setting these thresholds to zero (0) will cause a constant refresh of the screen, which will make cursor tracking very difficult and may make it difficult for other network users. The goal is to reduce the packet rate to 0.

Block Noise Threshold and Pixel Noise Threshold (DSR switch DVC

Algorithm Upgrade)

The Block Noise Threshold and Pixel Noise Threshold values set the minimum color levels in

terms of changed video blocks and pixels per thousand that are allowed. See Adjusting the View for

information on changing the color depth of a Video Viewer window. The thresholds are described below:

• The Block Noise Threshold sets the minimum color change that will occur in a single video block. Increasing the value will reduce the network bandwidth. Decreasing the value will make the size of these artifacts smaller.

• The Pixel Noise Threshold sets the minimum color change in a single pixel. Decreasing the value will reduce the number of low-contrast artifacts, but will increase network bandwidth.

Automatic video adjustment

NOTE: You may also select Tools - Automatic Video Adjust from the Video Viewer window menu to automatically adjust the video.

In most cases, you will not need to alter the Video Settings from the default. The system will automatically adjust and use the optimal video parameters. The DSView management software performs best when the video parameters are set such that no (0) video packets are transmitted for a static screen.

94 DSView Installer/User Guide

You may easily adjust your video parameters by clicking on the Auto Adjust Video button in the

Manual Video Adjust dialog box, which instructs the DS appliance/DSR switch to optimize the video to ideal settings.

NOTE: A green screen with yellow lettering may appear during auto-adjustment.

Refresh Image

NOTE: You may also select View - Refresh from the Video Viewer window menu to refresh the image.

Clicking the Refresh Image button in the Manual Video Adjust dialog box will completely regenerate the digitized video image.

Video Test Pattern

Clicking the Video Test Pattern button in the Manual Video Adjust dialog box will toggle a display a video test pattern. Click the Video Test Pattern button again to toggle back to a normal video image.

Adjusting Mouse Options

The Video Viewer window mouse options affect cursor type, cursor mode, scaling, alignment and resetting. Mouse settings are device-specific; that is, they may be set differently for each device.

NOTE: If the device does not support the ability to disconnect and reconnect the mouse (almost all newer PCs do), then the mouse will become disabled and the device will have to be rebooted.

Cursor type

The Video Viewer window offers five appearance choices for the local mouse cursor. You may also choose no cursor or the default cursor.

NOTE: You may define the default cursor type that will appear when a Video Viewer window is opened. See

Changing the System Settings on page 58 for more information.

Single Cursor mode (Windows operating system only)

In Single Cursor mode, the display of the local (second) cursor in the Video Viewer window is turned off and only the target device’s mouse pointer will be visible. The only mouse movements that will appear are those of the target device’s remote cursor. When Single Cursor mode is active, relative mouse movements are sent to the target device instead of the absolute mouse cursor locations sent in regular desktop (two-cursor) mode.

Chapter 6: Video Viewer Window 95

Local Cursor

Remote Cursor

Figure 6.3: Video Viewer Window with Local and Remote Cursors Displayed

The cursor mode status of the Video Viewer window displays in the title bar, including the keystroke that will exit Single Cursor mode. You may define the keystroke that will exit Single

Cursor mode in the Session Options dialog box.

NOTE: When using a device that captures keystrokes before they reach the operating system, you should avoid using the keys that restore the mouse pointer.

To enter Single Cursor mode:

Select Tools - Single Cursor Mode. The local cursor will not appear and all movements will be relative to the target device.

- or -

Click the Single Cursor Mode button.

To select a key for exiting Single Cursor mode:

1.

Select Tools - Session Options from the Video Viewer window menu. The Session Options dialog box appears.

2.

Click the Mouse tab.

3.

Select a terminating keystroke from the drop-down menu in the Single Cursor mode area.

4.

Click OK. When you enable Single Cursor mode, the specified key may be pressed to return to regular desktop mode.

To exit Single Cursor mode:

Press the key on the keyboard that appears in the title bar.

96 DSView Installer/User Guide

To eliminate the local mouse pointer:

From the Video Viewer window, select Tools - Single Cursor Mode.

Cursor settings

When using the DS Management Software, your mouse pointer will change shape when over a

Video Viewer window. You may change the appearance of this second local cursor or eliminate it

from within the DSView management software. See Changing the System Settings on page 58 for

more information.

Scaling

You may choose among three preconfigured mouse scaling options or set your own custom scaling.

The preconfigured settings are: Default (1:1), High (2:1) or Low (1:2), as follows:

• In a 1:1 scaling ratio, every mouse movement on the desktop window will send an equivalent mouse movement to the server.

• In a 2:1 scaling ratio, the same mouse movement will send a 2X mouse movement.

• In a 1:2 scaling ratio, the value will be 1/2X.

Alignment

Because the DSView management software cannot get constant feedback from the mouse, there are times when the mouse on the DS appliance system may lose sync with the mouse on the host system. If your mouse or keyboard no longer responds properly, you may align the mouse to reestablish proper tracking or reset the PS/2 connection.

Alignment causes the local cursor to be aligned with the cursor on the remote server. Resetting causes the appliance to simulate a mouse and keyboard reconnect at the device as if you had disconnected and then reconnected them.

To change the mouse cursor setting:

1.

Select Tools - Session Options from the Video Viewer window menu. The Session Options dialog box appears.

2.

Click the Mouse tab.

3.

Select a mouse cursor type in the Local Cursor panel.

4.

Click OK.

To set mouse scaling:

1.

Select Tools - Session Options from the Video Viewer window menu. The Session Options dialog box appears.

2.

Click the Mouse tab.

3.

To use one of the preconfigured settings, check the appropriate radio button.

Chapter 6: Video Viewer Window 97

4.

To set custom scaling, click the Custom radio button. The X and Y fields become enabled.

Type a mouse scaling value in the X and Y fields. For every mouse input, the mouse movements are multiplied by the respective X and Y scaling factors. Valid input ranges are 0.25-3.00.

To realign the mouse:

Click the Align Local Cursor button in the Video Viewer window toolbar.

To reset the PS/2 connection:

1.

Select Tools - Session Options from the Video Viewer window menu. The Session Options dialog box appears.

2.

Click the Mouse tab.

3.

Click the Reset PS/2 button. A dialog box prompts you to confirm.

4.

Enable the Reset PS/2 Connection at the Device checkbox and click OK.

Using keyboard pass-through

Keystrokes that a DS appliance user enters when using a Video Viewer window may be interpreted in two ways, depending on the screen mode of the Video Viewer window.

• If a Video Viewer window is using Full Screen mode, keystrokes and keyboard combinations are sent to the remote server being viewed.

• If a Video Viewer window is using regular desktop mode, Keyboard Pass-through mode may be used to control whether the remote server or local computer will recognize keystrokes or keystroke combinations.

When enabled, Keyboard Pass-through mode will send keystrokes and keystroke combinations to the remote server being viewed when the Video Viewer window is active. When the local desktop is active, keystrokes and keystroke combinations entered by the DS user affect the local computer.

If you wish to use Keyboard Pass-through mode, it must be specified using the Session Options dialog box.

NOTE: The Ctrl-Alt-Delete keyboard combination can only be sent to a remote server by using a macro. See

Global Keyboard Macros on page 64 and Using Local Macros

in the following section for more information.

NOTE: The Japanese keyboard ALT-Han/Zen keystroke combination is always sent to a remote server, regardless of the screen mode or keyboard pass-through setting.

To specify keyboard pass-through:

1.

Select Tools - Options from the Video Viewer window menu. The Session Options dialog box appears.

2.

Click the Keyboard tab.

98 DSView Installer/User Guide

3.

Select Pass-through all keystrokes in regular window mode.

4.

Click OK.

Using Local Macros

Two kinds of macros are available in the DS Management Software suite: Global Macros and

Local Macros.

Global Macros are created and maintained by DS users with Administrative privileges and are

stored on the DSAuth Server and any specified backup servers. See Global Keyboard Macros on page 64 for more information on Global Macros.

Local Macros are created and accessed on the local computer using the Video Viewer window.

Local Macros may be customized and grouped in any manner you wish.

When a session is started in the DSView management software, Global Macros are retrieved from the DSAuth Server. Then, when a Video Viewer window session is started, the Global Macros are loaded as well as the local ones. A DS user may choose to use either Local Macros or Global

Macros and switch between using them at any time during the session by selecting the Tools -

Session Options command in the Video Viewer window and then selecting the Macros tab in the

Session Options dialog box. If Local Macros are chosen, the macros stored on the local computer will be used.

The Video Viewer window macro function allows you to:

• Send multiple keystrokes to a device, including keystrokes that you cannot generate without affecting your local system, such as Ctrl-Alt-Delete .

• Send a macro from a predefined macro group. Macro groups for Windows, Sun and Groups

1-10 are already defined.

• Create, edit and delete your own macros. When you create or edit a macro, you may type the desired keystrokes or you may select from among several available categories of keystrokes.

Each category contains a set of keystroke combinations. Selecting from the available categories and keystrokes saves time and eliminates the risk of typographical errors.

• Create, edit and delete your own macro groups. You may also modify the predefined macro groups.

• Change the macro group that displays by default. This causes the macros in the specified group to be available in that menu.

Macro group settings are device-specific; that is, they may be set differently for each device.

To send a macro:

Select Macros - <desired macro> from the Video Viewer window menu.

- or -

Select Macros - Configure from the Video Viewer window menu. The Macros dialog box appears.

Select the desired macro from the Defined Macros list and then click Run.

Chapter 6: Video Viewer Window 99

To create or edit a macro:

1.

Select Macros - Configure from the Video Viewer window menu. The Macros dialog box appears.

2.

To create a macro, click Create.

- or -

To edit a macro, click Edit.

3.

The Create Macro or Edit Macro dialog box appears.

4.

If you are creating a macro, type a 1-32 character name in the Macro Name field.

5.

To build the macro, you may select keystrokes from a set of categories, or type the keystroke definitions. The categories contain many commonly-used keystrokes, and provide an easy alternative to typing the keystroke definitions.

To build the macro from the categories, select a category in the Available Keystrokes pulldown menu and then select keystrokes from the adjacent pulldown menu, clicking Add after each keystroke selection. The selected keystrokes appear in the Keystrokes field.

To build the macro by typing the keystroke definitions, enter the text in the Keystrokes field, as follows:

• Letters and numbers may be entered without additional symbols.

• To specify a keystroke such as Enter or Home , type the name of the keystroke and surround that text with a less than (<) and greater than (>) symbol (for example, <Enter> ).

• To specify auxiliary keystrokes such as Ctrl , Shift or Alt , where the command requires a press, hold and release, type the initial press keystroke (for example, <Ctrl-Press> ), then type the name of the keystroke, letter or number of the command, followed by the closing release (for example, <Ctrl-Release> ).

6.

Click OK to accept the changes and return to the Macros dialog box.

- or -

Click Reset to erase all the keystrokes entered in the Keystrokes field.

7.

Click Close to exit the Macros dialog box.

To delete a macro:

1.

Select Macros - Configure from the Video Viewer window menu. The Macros dialog box appears.

2.

Select a macro in the Defined Macros list, then click the Delete button. You are prompted to confirm the deletion.

3.

Click Yes to confirm the deletion.

- or -

Click No to cancel the deletion.

4.

Click Close to exit the Macros dialog box.

100 DSView Installer/User Guide

To create a macro group:

1.

Select Macros - Configure from the Video Viewer window menu. The Macros dialog box appears.

2.

Click the Group button. The Macro Groups dialog box appears. The Macros Available field lists macros that are not currently assigned to this group.

3.

Click the Create button. The Create Macro Group dialog box appears.

4.

In the Macro Group Name field, enter a 1-32 character unique macro group name.

5.

Click OK to save the name and return to the Macro Groups dialog box. A tab with the new macro group name appears.

- or -

Click Cancel to leave the dialog box without saving changes.

6.

Click Apply to confirm the change and remain in the Macro Groups dialog box.

- or -

Click OK to confirm the change and return to the Macros dialog box.

7.

Click Close to exit the Macros dialog box.

To add or delete macros in an existing macro group:

1.

Select Macros - Configure from the Video Viewer window menu. The Macros dialog box appears.

2.

Click the Group button. The Macro Groups dialog box appears.

3.

Click the tab for the macro group to be altered. Windows, Sun and Groups 1-10 are the default tabs. If you have created new groups, there will also be tabs for each of them.

4.

To add macros to the group, select the macro to add from the Macros Available list. Click the

Add button. The macro moves to the Macros in Group list. Use the Move Up and Move Down buttons to move the macro up or down in relation to the other macros.

5.

To remove macros from the group, select the macro to delete from the Macros in Group list.

Click the Remove button. The macro moves to the Macros Available list.

6.

Repeat steps 4 and 5 until the Macros in Group list contains all the desired macros.

7.

Click Apply to accept the macro group and stay in the Macro Groups dialog box.

- or -

Click OK to accept the macro group and return to the Macros dialog box.

- or -

Click Cancel to leave the dialog box without saving changes.

8.

Click Close to exit the Macros dialog box.

Chapter 6: Video Viewer Window 101

To rename a macro group:

1.

Select Macros - Configure from the Video Viewer window menu. The Macros dialog box appears.

2.

Click the Group button. The Macro Groups dialog box appears.

3.

Click the tab for the macro group to be renamed. Windows and Sun are the default tabs. If you have created new groups, there will also be tabs for each of them.

4.

Click the Rename button. The Rename Macro Group dialog box appears.

5.

In the Macro Group Name field, enter a 1-32 character unique macro group name.

6.

Click OK to save the name and return to the Macro Groups dialog box.

- or -

Click Cancel to leave the dialog box without saving changes.

7.

Click Close to exit the Macros dialog box.

To delete a macro group:

1.

Select Macros - Configure from the Video Viewer window menu. The Macros dialog box appears.

2.

Click the Group button. The Macro Groups dialog box appears.

3.

Click the tab for the macro group to be deleted.

4.

Click the Delete button. You are prompted to confirm the deletion.

5.

Click Yes to confirm the deletion.

- or -

Click No to cancel the deletion.

6.

Click OK to return to the Macros dialog box.

7.

Click Close to exit the Macros dialog box.

To change the macro group to be displayed in the Macros menu:

1.

Select Tools - Session Options from the Video Viewer window menu. The Session Options dialog box appears.

2.

Click the Macros tab.

3.

Select a macro group from the pulldown menu.

4.

Click OK to save the change.

- or -

Click Cancel to exit without saving any change.

Macros in the selected group will appear in the Video Viewer window Macros menu.

102 DSView Installer/User Guide

Displaying Video Viewer Window Users

You may use the View - Connected Users command to view the current users connected to a Video

Viewer window session.

To view current Video Viewer window users:

1.

Select View - Connected Users from the Video Viewer window menu.

2.

The Users Connected to <device - Video Session number> dialog box appears, containing a list of all users connected to the Video Viewer window session.

3.

Click OK to close the dialog box.

Saving the View

The display of a Video Viewer window may be saved to either a file or to the clipboard for pasting into a word processing or other program.

To capture the Video Viewer window to a file:

1.

Select File - Capture to File from the Video Viewer window menu. The Save dialog box appears.

2.

Enter a filename and choose a location to save the file.

3.

Click Save.

To capture the Video Viewer window to your clipboard:

Select File - Capture to Clipboard from the Video Viewer window menu. The image data is saved to the clipboard.

103

A P P E N D I C E S

Appendices

Appendix A: Technical Support

Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service:

1.

Check the pertinent section of the manual to see if the issue may be resolved by following the procedures outlined.

2.

Check our web site at www.avocent.com/support to search the knowledge base or use the online service request.

3.

Call Avocent Technical Support for assistance at (888) 793-8763. Visit the Avocent web site at http://www.avocent.com/support and click on Support Phone Numbers for current phone support hours.

104 DSView Installer/User Guide

Appendix B: TCP Ports

When the DSView management software window is launched, the Node Manager will become active. Node Manager will attempt to establish a Security Support Provider Interface (SSPI)

Messenger Class session using TCP/IP over port 2068 to the DSAuth Server (Authentication

Service). First, Node Manager will use the current NT/2000 cached credentials to establish the session. If the cached credentials have the proper permissions, the browse list is returned from the

DSAuth Server over TCP/IP port 2068. Note that the DSView management software window caches this list. Using the refresh option will update the list from the DSAuth Server. If the session is refused using the cached credentials, a pop-up dialog box will prompt for the proper username and password.

Figure B.1: SSPI Messenger Class Session Establishment

After the browse list is returned to Node Manager, the user may double-click on a specific port to initiate a KVM session with that port on the DS appliance. The DSView management software contacts the DSAuth Server, which checks the permissions on the port again. If the logged in user has permissions to the port selected, the DSAuth Server will establish a connection to the DS appliance using TCP/IP port 8191. The DSAuth Server then tells the appliance to “listen” to port

8192 for a DSView management software connection if DES encryption is specified in the

DSView management software properties. If 3DES or 128-bit encryption is specified, port 2068 is used.

Appendices 105

For debugging purposes, the details of this connection may be seen by using the console port to place the DS appliance into Debug mode.

Figure B.2: Establishing Connection to a DS Appliance

The DSView management software establishes a TCP/IP session with the appliance over the TCP/

IP port 8192 (DES encryption) or 2068 (3DES or 128-bit encryption). The DSAuth Server will establish a connection to the DS appliance using TCP/IP port 8191. The DSAuth Server then communicates to the appliance to listen to port 8192 (DES encryption) or port 2068 (3DES or 128bit encryption) for a DSView management software connection. All communication between the

DS appliance and the DSView management software takes place over TCP/IP port 8192 until the

DSView management software closes the session.

If the system configuration includes a CPS810/CPS1610 appliance or DSR1021 switch, port 3211 is used to retrieve configuration information and perform status polling and power control commands. Information is sent between the DSAuth Server and CPS810/CPS1610 appliance or

DSR1021 switch over port 3211 using the Avocent Secure Management Protocol (ASMP).

106 DSView Installer/User Guide

Figure B.3: DSView Management Software Establishing a Session with a DS Appliance

If the DS user wishes to establish a session with another port on the DS appliance, the same process is used.

Figure B.4: Establishing a Session with an Additional DS Appliance Port

Appendices 107

The DSView management software establishes a connection using TCP/IP port 2068, and uses the same process for authentication and return of the browse list.

Whenever a DS appliance is added or removed or the properties of a DS appliance are changed, the changes are communicated from the DSView management software to the DSAuth Server database using TCP/IP port 8190. This port is also used by the DSView management software to retrieve information from the DSAuth Server database.

The adding or removing of appliances will cause the browse list to change. Once the changes made in the DSView management software are communicated back to the DSAuth Server database using port 8190, the DSView management software refreshes its browse list view over the TCP/IP port

2068 connection.

When the backup Authentication Service is active, it communicates with the Primary

Authentication Service via TCP port 8193. Changes to the topology are copied to and from the

Primary over this port.

Figure B.5: DSView Management Software Functionality

108 DSView Installer/User Guide

Figure B.6: Full Diagram with DSView Management Software Configuration

A DSWebview Client interface may also be used to access the system and perform commands via a web browser. The DSWebview software utilizes a web server that provides communication with a

DSWebview Client interface. TCP/IP port 80 is used for HTTP or TCP/IP port 443 is used for

HTTPS connections. The DSWebview Client interface may communicate with the web server on a

Virtual Private Network (VPN) or remotely using TCP/IP port 8189. If you wish to communicate using the Telnet application, TCP/IP port 8023 must be used in addition to TCP/IP port 8189. If a

VPN tunnel has not been created, TCP ports 8189 and 8023 must be configured as open on your firewall.

Figure B.7: Full Diagram with DSWebview Client Interface Configuration

Appendices 109

110 DSView Installer/User Guide

Appendix C: Telnet Application Operations

The DSView management software ships bundled with a built-in proprietary Telnet application that provides features unavailable in many other Telnet application programs. These features include configurable session properties tailored for each device, and configurable user preferences for all sessions.

Additionally, the DSView management software Telnet application offers a separate History mode to review session data, a choice of connection modes to a DS appliance, a scripting function for automatic device login and a logging function for saving session data to a file.

You may use the DSView management software Telnet application to access any DS appliance that supports Telnet application connections, as well as DS appliance ports.

If you do not specify a communications application for a device, the DSView management software uses its Telnet application by default. See the installer/user guide for your DS appliance for information about setting and changing the default application.

DSView management software Telnet application screen

The title bar at the top of the screen displays the name of the device to which you are connected. If you are connected to a port on a device, the title bar displays the device name followed by the port number and port name.

The status bar at the lower left corner of the screen indicates Connected when you are operating in normal Terminal Emulation mode during a Telnet application session. When you are in the History mode, the status bar indicates ESC to return to terminal mode. When you are logging, the status bar indicates Logging or Logging Paused as appropriate.

The lower right corner of the status bar contains an icon that, when clicked, activates the console application, bringing it to the foreground. With this feature, you may access the console tree view without having to close the Telnet application session.

Each toolbar icon has a tooltip that appears when you rest the mouse pointer on the icon without clicking.

Viewing port users

You may view the current users connected to a CPS810 serial over IP network appliance or

CPS1610 serial over IP network appliance port via the Telnet application in a DSView management software window, or you may view the current users connected to a DS appliance/

DSR switch or CPS appliance port in a DSWebview software window.

To view current port users:

1.

In the DSView management software window tree view, select a CPS810 appliance or

CPS1610 appliance port and then select View - Connected Users from the menu bar.

- or -

From the DSWebview software window, place your cursor over a DS appliance/DSR switch or

CPS appliance port and then select View Connected Users from the floating option menu.

Appendices 111

2.

The Connected Users dialog box appears, containing a list of all users connected to the

CPS810 appliance or CPS1610 appliance port using the Telnet application. Click OK to close the dialog box.

- or -

If no users are connected to the CPS810 appliance or CPS1610 appliance port using the Telnet application, a message box appears. Click OK to close the message box.

Security property

The Telnet application’s security property specifies whether Telnet application sessions to a DS appliance will be in Plain Text mode or SSL mode.

In Plain Text mode, all data is sent unencrypted to the DS appliance. When Plain Text mode is used, any Telnet application that supports VT52, VT100, VT100+, VT102, VT220, VT320 or

ASCII Terminal Emulation mode may be used to access the DS appliance.

In SSL mode, all data sent to the device during the DSView management software Telnet application session is DES encrypted. The DS appliance supports anonymous Diffie-Hellman key exchange. The exchange of certificates for authentication is not supported. When SSL mode is used, only the built-in DSView management software Telnet application may be used to access the

DS appliance. The ports on a DS appliance have the same security property as the device.

The security property is set in the DSView management software and in the DS appliance from the

Command Line Interface (CLI). When you initiate access to a DS appliance or port using the Telnet application from the DSView management software, the DSView management software attempts to read the security property directly from the DS appliance.

If the SSL property has not been enabled on the DS appliance, and the DSView management software receives confirmation from the DS appliance, the DSView management software will automatically open its built-in Telnet application and you will be prompted for a DS appliance username and password.

After that information has been entered, an SSL connection to the DS appliance is established over

TCP port 8192. When that connection is established, the DS appliance validates the user’s access privileges and port availability. In this case, the Telnet application’s property screen in the DSView management software for that DS appliance will automatically be set to SSL values, even if they previously held Plain Text mode values. The property screen will be disabled, and you will not be allowed to change any of its values. The DSView management software database will be updated with the information read from the DS appliance/DSR switch.

If the DSView management software does not receive a reply from the DS appliance, it will use the

Security mode settings in the DSView management software database. In this case, the Telnet application’s property screen in the DSView management software for that DS appliance will show the database values, and you will be able to change them.

Setting the security property

The security property that is set when a DS appliance is added to the DSView management software database depends on the method being used to add the device.

112 DSView Installer/User Guide

If the Run New Device Install wizard method is used, you are prompted to select the Security mode. It should match the DS appliance Server Security mode value that was set via the DS appliance CLI.

- or -

If the Discover Configured Devices method is used, the security value that is reported by the DS appliance is used.

- or -

When the Manually Add a Device method is used, a default value of Plain Text is used.

If a discrepancy occurs between the configuration of the DS appliance and DSView management software, the determining factor will be whether the DSView management software is able to communicate with the DS appliance. If possible, the DS appliance settings will overrule any security settings in the DSView management software database. However, if the DSView management software cannot communicate with the DS appliance, the DSView management software will use the current information from its own database.

To configure the DSView management software Telnet application for SSL mode:

1.

In the DSView management software window tree view, select a DS appliance.

2.

Select Edit - Properties from the menu bar.

3.

Click the Telnet tab. The DSView management software will attempt to access the

DS appliance.

4.

The Properties dialog box appears. If the SSL security mode has been set on the DS appliance, and the DSView management software successfully accesses that device, the DSView management software Telnet application properties are automatically updated with SSL mode information, and then disabled.

Opening and closing a session

A DSView management software Telnet application session is opened from the DSView management software.

To open a DSView management software Telnet application session with a

DS appliance:

1.

In the DSView software window tree view, select a DS appliance.

2.

Select Tools - Configure from the menu bar.

- or -

Click the Launch Telnet to configure ... icon in the toolbar.

To open a DSView management software Telnet application session with a

DS appliance port:

1.

In the DSView management software window tree view, select a DS appliance.

2.

Select Tools - Connect in the menu bar.

Appendices 113

- or -

Double-click on a port.

- or -

Press Enter after selecting a port.

- or -

Click the Connect to the ... attached device icon in the toolbar.

To open a DSView management software Telnet application session with a generic appliance:

1.

In the DSView management software window topography view or server list, select a generic appliance.

2.

Right-click and select Connect from the shortcut menu.

- or -

Select Device - Telnet from the menu bar.

- or -

Click the Launch Telnet to the selected device icon in the toolbar.

To close a DSView management software Telnet application session:

Select Telnet - Exit from the menu bar.

To activate the DSView software from the DSView software Telnet application:

Click the DSView icon in the lower right corner of the display.

Customizing the application

You may specify preferences for the DSView management software Telnet application that will be used for every session, regardless of the device to which you connect. These application preferences are entered from the DSView management software Telnet application display when you are connected to a device or port. After the preferences are entered, they are applied to devices/ ports during subsequent DSView management software Telnet application sessions.

Changing colors

You may change the background color and text color on the DSView management software Telnet application screen at any time.

To change the DSView software Telnet application window background color:

1.

Select Options - Preferences from the menu bar.

2.

In the Colors panel, click the Background/Normal Mode box, and choose a color. The default value is blue.

114 DSView Installer/User Guide

To change the DSView software Telnet application text color:

1.

Select Options - Preferences from the menu bar.

2.

In the Colors panel, click the Text/Normal Mode box, and choose a color. The default value is white.

Changing the cursor

You may specify whether the cursor (caret) on the DSView management software Telnet application screen appears as an underline or as a block.

To change the DSView software Telnet application cursor appearance:

1.

Select Options - Preferences from the menu bar.

2.

In the Caret list, choose Block to display the cursor as a block or choose Underline to display the cursor as an underline. The default value is Underline.

Enabling and disabling the exit warning prompt

When the exit warning prompt is enabled, a message appears when you select Telnet - Exit. You may then choose to exit or continue the session. When disabled, the session closes without further prompting.

To enable/disable an exit warning prompt for DSView software Telnet application sessions:

1.

Select Options - Preferences from the menu bar.

2.

Enable or disable the Prompt on Exit checkbox. The default value is enabled.

Customizing session properties

When you are connected to a device or port using the DSView management software Telnet application, you may specify session properties that will be stored and reused every time you connect to the selected device or port. When you select Options - Session Properties in the DSView software Telnet application, the Terminal, Login Scripts and Logging tabs appear.

Changing the terminal window size

The Terminal Size lists specify the number of rows and columns to display in the virtual terminal window. These values determine the window’s height and width.

To change the DSView Telnet terminal window size:

1.

Select Options - Session Properties from the menu bar.

- or -

Click the Session Settings icon in the toolbar.

2.

Click the Terminal tab.

Appendices 115

3.

In the Rows list, choose a value of 24 or 48. The default value is 24.

4.

In the Columns list, choose a value of 80 or 132. The default value is 80.

Changing the Terminal Emulation mode

You may set the DSView management software Telnet application to emulate ASCII, VT100,

VT100+, VT102, VT52, VT220 or VT320 terminals, depending on the connected device. Appendix

E contains encoding and decoding information for each of the Terminal Emulation mode types.

To change the DSView software Telnet application Terminal Emulation mode:

1.

Select Options - Session Properties from the menu bar.

- or -

Click the Session Settings icon in the toolbar.

2.

Click the Terminal tab.

3.

From the Terminal Emulation list, choose one option: ASCII, VT100, VT100+, VT102, VT52,

VT220 or VT320. The default value is VT100.

NOTE: When connecting to a DS appliance, the terminal type setting must match the Terminal Emulation mode type.

Changing Arrow key sequences

When the Terminal Emulation mode is VT100, VT100+, VT102, VT52, VT220 or VT320, you may specify either VT100 or ANSI Arrow key sequences. The following table lists the Arrow keys and the sequences transmitted for each.

Table C.1: Arrow Key Sequences

Key

Up Arrow

Down Arrow

Right Arrow

Left Arrow

VT100

<Esc> [A

<Esc> [B

<Esc> [C

<Esc> [D

ANSI

<Esc> OA

<Esc> OB

<Esc> OC

<Esc> OD

VT52 *

<Esc> A

<Esc> B

<Esc> C

<Esc> D

* When the Terminal Emulation mode is VT52, the Arrow keys are interpreted as indicated in this column, regardless of the value in the Arrow Keys list.

To change the DSView software Telnet application Arrow key sequences:

1.

Select Options - Session Properties from the menu bar.

- or -

Click the Session Settings icon in the toolbar.

2.

Click the Terminal tab.

116 DSView Installer/User Guide

3.

In the Arrow Keys list, choose either VT100 or ANSI. The default value is VT100.

Changing the terminal type

The terminal type is used during Telnet session negotiation. You may change this value at any time.

To change the terminal type:

1.

Select Options - Session Properties from the menu bar.

- or -

Click the Session Settings icon in the toolbar.

2.

Click the Terminal tab.

3.

In the Terminal Type box, enter a value of up to 40 characters, beginning with a letter and ending with a letter or digit. Valid characters are the letters A-Z, digits 0-9, forward slash, dash, left parenthesis and right parenthesis.

NOTE: When you are connected to a DS appliance, the terminal type must be entered in the Terminal Type field exactly as shown in the following table for each Terminal Emulation mode.

Table C.2: Terminal Emulation Mode and Type

Terminal Emulation Mode

VT52

VT100

VT100+

VT102

VT220

VT320

Terminal Type

DEC-VT52

DEC-VT100

DEC-VT100

DEC-VT102

DEC-VT220

DEC-VT320

Changing the linefeed settings

When connecting to devices that do not insert a carriage return in incoming or outgoing data, you may instruct the DSView management software to automatically insert a line after each line of data.

This prevents overwriting data when a new line is received.

To change the linefeed settings:

1.

Select Options - Session Properties from the menu bar.

- or -

Click the Session Settings icon in the toolbar.

2.

Click the Terminal tab.

Appendices 117

3.

If the New Line Mode - Inbound box is checked, an inbound carriage return from the device will be treated as if both a carriage return and a linefeed were received. If not checked, a linefeed is not added to an inbound carriage return.

If the New Line Mode - Outbound box is checked, an outbound carriage return to the device will always be followed by a linefeed character. If not checked, a linefeed is not sent with a carriage return. The default value is disabled for inbound and outbound.

Enabling and disabling line wrap

When line wrap is enabled, characters wrap onto the next line when a new character is received and the cursor is at the end of the line. When disabled, new characters will overwrite the last character on the current line when the cursor is at the end of the line.

To enable/disable line wrap:

1.

Select Options - Session Properties from the menu bar.

- or -

Click the Session Settings icon in the toolbar.

2.

Click the Terminal tab.

3.

Enable or disable the Auto Wrap Line checkbox. The default value is enabled.

Enabling and disabling local echo

When you are connected to a device that does not repeat or echo the data that you type, you may enable Local Echo mode. Otherwise, the DSView management software Telnet application will not display the text you type. However, if you are connected to a device that echoes data, and you are in

Local Echo mode, all of the data you type will appear on your terminal twice.

To enable/disable local echo:

1.

Select Options - Session Properties from the menu bar.

- or -

Click the Session Settings icon in the toolbar.

2.

Click the Terminal tab.

3.

Enable or disable the Local Echo checkbox. The default value is disabled.

Enabling and disabling 7-bit ASCII

When you are connected to a device that requires transmission of 7-bit ASCII, you may instruct the

DSView management software Telnet application to strip the eighth bit of every character that is sent and received.

To enable/disable 7-bit ASCII:

1.

Select Options - Session Properties from the menu bar.

- or -

118 DSView Installer/User Guide

Click the Session Settings icon in the toolbar.

2.

Click the Terminal tab.

3.

Enable or disable the Strip 8th Bit checkbox. The default value is disabled.

Login scripts

The DSView management software Telnet application has a login scripting function that enables you to automatically log in to a device. A login script is built with a sequence of expect and send strings, and initial transmission characters that work with them. To use a login script, you must enable automatic login in a checkbox.

The first Initial character (that is, the first entry in the Initial character column) specifies what is sent to the device as soon as the Telnet application session is established. This is selected from a list containing the choices: None, CR (carriage return), CR+LF (carriage return and linefeed), ESC

(Escape) and CTRL+P (Control and P).

The first Expect string indicates what the device will send as its first prompt.

The first Send string indicates what the login script will send to the device after it receives the first

Expect string.

You may then build additional Expect and Send strings according to what the particular device will prompt for and what will be sent in response.

To build a login script and enable/disable automatic login:

1.

Select Options - Session Properties from the menu bar.

- or -

Click the Session Settings icon in the toolbar.

2.

Click the Login Scripts tab.

3.

Enable or disable the Automate Login checkbox. The default value is disabled.

4.

In the Initial Character list, select one option: CR (carriage return), CR+LF (carriage return and linefeed), ESC (Escape), CTRL+P (Control+P sequence, 0 x 10 in hex) or None (no initial transmission character).

5.

In the Expect box, type the 1-32 alphanumeric character string that you expect from the device.

Spaces are allowed.

6.

In the Send box, type the 0-32 alphanumeric character string that you wish to send in response to the Expect string. Spaces are allowed, and a blank field is valid. A CR or CR+LF is appended to the string, based on the New Line Mode - Outbound setting.

7.

Repeat the Expect and Send entries as needed, to a maximum of four each.

Telnet application History mode

The DSView management software Telnet application’s History mode enables you to view the history of a current DSView software Telnet application session. You may navigate to various parts of the history buffer by clicking menu selections or tools, or by pressing Arrow keys. You may

Appendices 119 configure the maximum size of the history buffer, and customize the background and text colors of the History mode display.

While you are in History mode, new incoming data is buffered, but it will not be displayed until you exit History mode. You may not enter outgoing data. The status bar in the lower left area of the display will show ESC to return to terminal mode.

To enter the DSView management software Telnet application’s History mode:

Select View - History from the menu bar.

- or -

Click the History icon in the toolbar.

To exit the DSView management software Telnet application’s History mode:

Press the Esc key.

- or -

Click the History icon in the toolbar.

To go to the beginning of the DSView management software Telnet application’s history:

Select View - Goto Beginning from the menu bar.

- or -

Click the double-left-arrow icon in the toolbar.

To go to the end of the DSView management software Telnet application’s history:

Select View - Goto End from the menu bar.

- or -

Click the double-right-arrow icon in the toolbar.

To move up (back) one page in the DSView management software Telnet application’s history:

Select View - Previous Page from the menu bar.

- or -

Click the left-arrow-and-bar icon in the toolbar.

To move down (forward) one page in the DSView management software Telnet application’s history:

Select View - Next Page from the menu bar.

- or -

Click the right-arrow-and-bar icon in the toolbar.

120 DSView Installer/User Guide

To move back or forward one line in the DSView management software Telnet application’s history:

Press the Left Arrow (for back) or Right Arrow (for forward) on your keyboard.

To change the maximum number of lines in the DSView management software

Telnet application’s history buffer:

1.

Select Options - Session Properties from the menu bar.

- or -

Click the Session Settings icon in the toolbar.

2.

Click the Terminal tab.

3.

In the History Buffer Size box, type a value from 1-1000. The default value is 250.

To change the background color for the DSView management software Telnet application’s History mode:

1.

Select Options - Preferences from the menu bar.

2.

In the Colors panel, click the Background/History Mode box and select a color. The default color is dark cyan.

To change the text color for the DSView management software Telnet application’s

History mode:

1.

Select Options - Preferences from the menu bar.

2.

In the Colors section, click the Text/History Mode box and select a color. The default color is white.

Macros

The DSView management software Telnet application has a macro function that allows you to create and use macros during Telnet application sessions. A macro comprises a series of keystrokes that you define. Additionally, you may specify a hotkey in the macro’s definition. When you define a macro and enable its inclusion in the Macros menu, you may execute the macro during a Telnet application session either by selecting it from the Macros menu or by pressing the defined hotkey on your keyboard.

You may also define one or more macro groups, then add macros to the groups. A macro may belong to more than one macro group; however, a macro does not have to belong to a macro group.

Selecting Session Properties -Terminal takes you to a screen that contains a list of defined macro groups from which you may select one group or all defined groups. The macros in the selected group(s) are then available for use during subsequent Telnet application sessions with that device/port.

After defining a macro or a macro group, you may edit or delete it at any time. When you delete a macro or macro group, you are prompted for confirmation. When you change a macro group name, each macro belonging to the changed macro group is updated, but the change is not visible until the

Appendices 121 next Telnet application session is established. When you delete a macro group, you delete only its name - the individual macros in the group are not affected.

To create a macro:

1.

Select Macros - Configure from the menu bar. The Macros dialog box appears.

2.

Click the Create button. The Create Macro/Edit Macro dialog box appears.

3.

Type a 1-32 character name in the Name field.

4.

To define a hotkey for the macro, choose one from the Key list. To add a modifier to the hotkey, check the Control, Shift or Alt boxes.

5.

By default, the Include in Macro Menu box is checked, indicating the macro will appear in the

Macros menu. If you do not wish to include the macro in the Macros menu, uncheck this box.

In this case, if the macro definition includes a hotkey, you will still be able to use the hotkey to run the macro, even if the macro’s name does not appear in the Macros menu.

6.

Type the macro string in the Enter Keystrokes box. For non-printing and special character code sequences, use the following escape sequences:

Carriage return: \n

Tab: \t

Hexadecimal code sequence: \0x<NN>, where <NN> is the hexadecimal byte Delay character

(500 ms): \d

7.

To add the macro to an existing macro group, click the Include Macro checkbox next to the macro group name in the Macro Groups table.

8.

Click the OK button. This returns you to the Macros dialog box, and the newly created macro appears in the Defined Macros table.

9.

Click the Close button.

To edit an existing macro:

1.

Select Macros - Configure from the menu bar. The Macros dialog box appears.

2.

Select a macro. Click the Edit button. The Create Macro/Edit Macro dialog box appears.

3.

Edit the macro properties as needed and then click the OK button.

To delete a macro:

1.

Select Macros - Configure from the menu bar. The Macros dialog box appears.

2.

Select the macro in the Defined Macros table and then click the Delete button. A dialog box appears, prompting you to confirm the deletion.

To execute a macro:

Select the macro from the Macros menu.

- or -

If the macro’s definition includes a hotkey, press the hotkey or hotkey sequence.

122 DSView Installer/User Guide

- or -

Select Macros - Configure from the menu bar. The Macros dialog box appears. Then select the macro in the Defined Macros table and click the Run button.

To create a macro group:

1.

Select Macros - Configure from the menu bar. The Macros dialog box appears.

2.

Click the Create button. The Create Macro/Edit Macro dialog box appears.

3.

Click the Create button in the Macro Groups tab. A new row in the Macro Groups list appears.

4.

Position the cursor in the Group Name column of the new row and enter the new group name.

Duplicate macro group names are not allowed. Press Enter .

To enable a macro group for use during Telnet application sessions:

1.

Select Options - Session Properties from the menu bar.

- or -

Click the Session Settings icon in the toolbar.

2.

Click the Terminal tab.

3.

Select a macro group name from the Macro Groups list, or select All, which will make all macros in all groups available for use.

To delete a macro group:

1.

Select Macros - Configure from the menu bar. The Macros dialog box appears.

2.

Click the Create button. The Create Macro/Edit Macro dialog box appears.

3.

Select the macro group name. To select multiple macro group names, press the Shift key while clicking.

4.

Click the Delete button in the Macro Groups tab. When the dialog box appears, confirm the deletion.

Logging

The DSView management software Telnet application has a logging function that saves the contents of a Telnet application session to a file. You may enable automatic logging or dynamically start logging at any time. Additionally, you may pause, resume and stop logging, regardless of whether it was started automatically or dynamically.

While logging is occurring or when it is paused, a Logging Status label appears in the status panel at the bottom of the DSView management software Telnet application window.

NOTE: When you enable or disable automatic logging, the logging will begin or end at the start of the next

DSView management software Telnet application session to that device. If you change the default log file directory used for automatic logging, the change does not take effect until the next session to that device.

Appendices 123

Log files

The format of log filenames is shown below, where <mmddyy> represents the month, day and year, and <hhmmss> represents the current hour, minute and second in military time: avtelnet<mmddyy>_<hhmmss>.log

The default log directory is session-specific, that is, each Telnet application session may have its own location for storing log files. You may change the name of the file and the location of the directory that stores the log files. If you do not change the default directory, log files are stored in your home directory.

You may view a log file at any time, using a standard text editor. The screen buffer is written to the log file when the buffer is full, or when logging is paused or stopped. To ensure the log file is up-todate, either pause or stop the logging.

To change the default log file directory:

1.

Select Options - Session Properties from the menu bar.

- or -

Select the Session Settings icon in the toolbar.

2.

Click the Logging tab. The Default Directory field displays the current default location for log files.

3.

Click the Browse button. The Set Directory dialog box appears.

4.

Select a directory from the Look in list.

- or -

Create a new directory: a.

Click the Create New Folder button. A new directory named New Folder appears in the directory list.

b.

Click the New Folder entry in the directory list to highlight it. Then, click the entry again to edit its name. Type in a new name. Press Enter . The directory appears in alphabetical order in the directory list.

c.

Select the newly-created directory in the directory list. The File name field will now contain the name of the new directory.

5.

Click the Set Directory button to select the newly-created or selected directory as the default log file directory. The Set Directory dialog box will close.

6.

The Default Directory field now contains the name of the newly-created or selected directory.

Click OK to save the new information.

- or -

Click Cancel to exit the dialog box without saving any new information.

124 DSView Installer/User Guide

To enable automatic logging:

1.

Select Options - Session Properties from the menu bar.

- or -

Click the Session Settings icon in the toolbar.

2.

Click the Logging tab.

3.

Enable the Logging checkbox.

4.

The Default Directory field displays the current default location for log files. If that is the desired directory, click OK. If you wish to change the default log file directory, see To change

the default log file directory.

Automatic logging will begin when you initiate the next DSView management software Telnet application session to that device. At that time, the Logging Status label will indicate Logging.

To disable automatic logging:

1.

Select Options - Session Properties from the menu bar.

- or -

Click the Session Settings icon in the toolbar.

2.

Click the Logging tab.

3.

Disable the Logging checkbox.

4.

Click OK.

Automatic logging will stop when you initiate the next DSView management software Telnet application session to that device. When logging stops, the Logging Status label disappears.

To start dynamic logging:

1.

Select Options - Logging - Start from the menu bar. The Log dialog box appears.

2.

The Look in list contains the default log file directory and the File name field contains the default log filename. Using this filename format is recommended; however, you may change it for the duration of this DSView management software Telnet application session. If you choose to use the default log filename, skip to step 4.

3.

To change the default log filename for the duration of the dynamic logging session, you may select a directory from the Look in list. The directory list may contain directories and files. To create a new directory: a.

Click the Create New Folder button. A new directory named New Folder appears in the directory list.

b.

Click the New Folder entry in the directory list to highlight it. Then click the entry again to edit its name. Type in a new name. Press Enter . The directory appears in alphabetical order in the directory list.

c.

Double-click the newly-created directory in the directory list. The File name field will now contain the name of the new directory.

Appendices 125 d.

Type a new filename in the File name field. If you enter a filename that already exists, the new file will overwrite the old file.

4.

Click Log to confirm the directory selection and begin logging.

- or -

Click Cancel to exit the dialog box and cancel the request to start logging.

When logging begins, the Logging Status label will indicate Logging.

To pause logging:

Select Options - Logging - Pause from the menu bar. The Logging Status label will change to

Logging Paused.

To resume logging:

Select Options - Logging - Resume from the menu bar. The Logging Status label will change to Logging.

To stop logging:

Select Options - Logging - Stop from the menu bar. The Logging Status label will disappear.

Copying, pasting and printing session data

In the DSView management software Telnet application you may:

• Copy a screen of the DSView software Telnet application session data to the system clipboard

• Copy the DSView software Telnet application history buffer contents to the system clipboard

• Paste the contents of the system clipboard into a DSView software Telnet application session

• Print a screen of the DSView software Telnet application session data

• Print a screen of the DSView software Telnet application session history data

Information that is copied from a DSView software Telnet application session may be pasted in other applications. Similarly, information copied from other applications may be pasted into a

DSView management software Telnet application session.

NOTE: Only textual data may be copied and pasted in the DSView management software Telnet application.

To copy a DSView management software Telnet application screen:

Select Options - Copy Screen from the menu bar.

- or -

Click the Copy Screen icon in the toolbar.

The screen contents are saved to the system clipboard. You may then paste the clipboard contents into this or another application.

126 DSView Installer/User Guide

To copy DSView management software Telnet application session history data:

1.

Select View - History from the menu bar.

- or -

Click the History icon in the toolbar.

2.

Select Options - Copy Screen from the menu bar.

- or -

Click the Copy Screen icon in the toolbar.

The entire contents of the history buffer are copied to the system clipboard. You may then paste the clipboard contents into this or another application.

NOTE: The entire history buffer is copied to the system clipboard, regardless of the amount of data in it.

To paste system clipboard contents:

1.

Place textual data on the system clipboard, using a text editor or other application.

2.

Initiate a DSView management software Telnet application session.

3.

At the point where you wish to paste the clipboard contents, select Options - Paste from the menu bar.

- or -

Click the Paste icon in the toolbar.

To print a DSView management software Telnet application screen:

1.

Select Options - Print Screen from the menu bar.

- or -

Click the Print Screen icon in the toolbar.

2.

The operating system’s print dialog box appears. Make the appropriate settings. The screen contents will then be sent to the printer.

To print a screen of DSView management software Telnet application session history data:

1.

Select View - History from the menu bar.

- or -

Click the History icon in the toolbar.

2.

Select Options - Print Screen from the menu bar.

- or -

Click the Print Screen icon in the toolbar.

3.

The operating system’s print dialog box appears. Choose the appropriate settings. The screen contents will then be sent to the printer.

Appendices 127

Appendix D: Establishing a Modem Connection (DSR1021

Switches Only)

An external modem may be attached to the DSR1021 switch. The modem may be used to access the appliance when an Ethernet connection is not available.

A modem/PPP dial-up connection must be established before the remote operation is enabled. The dial-up connection options should be set to 115200 baud, 8 bits, 1 stop bit, no parity and enabled hardware flow control. The remote operations must then be enabled within the authentication time-out

specified in the Terminal Applications menu or the PPP link will be disconnected. See Chapter 4 for

more information about setting the authentication time-out.

Once a modem dial-up connection is established, you select the DSView management software window Options - Remote Operations - Enable command to establish a DSView management software session with the DSR1021 switch over the modem link.

When a remote operation is enabled, the DSView management software window will contain a topology tree with the single DSR1021 switch.

The following DSView management software options are not available when using a modem connection:

• Specification of an authentication server

• Enabling of port status polling

• Displaying server views

• Global Macros

• Privacy mode connections to the Video Viewer window

• Viewing connected users to a Video Viewer window

Before you begin

The following actions should be performed before using the DSView management software over a modem connection:

• Ensure that the DSR1021 switch is configured. See the DSR1021 Installer/User Guide for more information.

• Ensure that DS users have been added to the DSR1021 switch internal database. If the DSAuth

Server is not available, the appliance database is used for appliance authentication. If neither are available, authentication cannot be performed for the DSR1021 switch, an error will display and the appliance will not be available in the DSView management software window topology tree. See the DSR1021 Installer/User Guide for more information.

• Ensure that an external modem is attached to the DSR1021 switch modem port. The modem port should have auto-answer turned off (typically a modem’s default setting).

• Ensure that the PC containing the DSView management software has dial-up software and that the software is configured properly. See your operating system documentation for more information.

128 DSView Installer/User Guide

To establish a remote DSView management software session over a modem connection:

1.

Establish a dial-up connection to the DSR1021 switch from the PC containing the DSView management software. The IP address 10.0.0.2 will be assigned to the DSR1021 switch and the

IP address 10.0.0.3 will be assigned to the PC containing the DSView management software.

NOTE: Windows displays a dialog box that prompts the DS user for a username and password when a dial-up connection is established. It is not necessary to enter a username or password in the dialog box. When this dialog box appears, click OK to dismiss the dialog box.

2.

When a connection is established, start the PC containing the DSView management software.

3.

Select Options - Remote Operations - Enable. The Remote Login Authentication dialog box displays.

Figure D.1: Remote Login Authentication Dialog Box

NOTE: The DSR1021 switch will disconnect the modem connection if a DS user does not log in within the time period specified by the authentication time-out value. The default authentication time-out value (120 seconds) may be changed using the Terminal Applications menu. See the DSR1021 Installer/User Guide for more information.

The DSR1021 switch will attempt to contact the DSAuth Server to authenticate the DS user. If the DSAuth Server is unavailable, the DSR1021 switch will use its internal database to authenticate the DS user.

4.

Type the username, password and domain to which you wish to connect and then click OK. If authentication is successful, the DSR1021 switch, its ports and the outlets of any attached SPC devices will appear in the DSView management software window topology view.

Appendices 129

Figure D.2: DSR1021 Switch Modem Connection

NOTE: The DSR1021 switch will disconnect the modem connection if there is no activity on the modem connection for the time period specified by the inactivity time-out value. The default inactivity time-out value (15 minutes) may be changed using the Terminal Applications menu. See the DSR1021 Installer/User Guide for more information.

130 DSView Installer/User Guide

Appendix E: Terminal Emulation

This appendix contains information about the keys, sequences, encoding and decoding for the DS

Management Software Terminal Emulation modes. Encode refers to how the Client interface processes typed keys. Decode refers to how the Client interface processes data coming from the target device.

VT terminal emulation

The following table lists the VT key and keypad numeric codes. Avocent encodes all applicable keys as numeric; decoding is not supported.

Table E.1: VT Key and Keypad Numeric Codes

5

6

3

4

1

2

Key

0

7

8

9

- (dash)

, (comma)

. (period)

Enter

Keypad Numeric Code

0

1

2

3

4

5

6

7

8

9

- (dash)

, (comma)

. (period)

Same as Return key

Appendices 131

VT100+ terminal emulation

The VT100+ Terminal Emulation mode provides compatibility with the Microsoft headless server

EMS serial port interface. The DSView management software Telnet application’s VT100+

Terminal Emulation mode works identically to VT100, with the exception of support for the function keys listed in the following table.

Table E.2: VT100+ Function Key Support

Function

Home

End

Insert

Delete *

Page Up

Page Down

F1 **

F2 **

F3 **

Sequence

<Esc> h

<Esc> k

<Esc> +

<Esc> -

<Esc> ?

<Esc> /

<Esc> 1

<Esc> 2

<Esc> 3

F7

F8

F9

F10

Function

F4 **

F5

F6

F11

F12

Sequence

<Esc> 4

<Esc> 5

<Esc> 6

<Esc> 7

<Esc> 8

<Esc> 9

<Esc> 0

<Esc> !

<Esc> @

* ASCII, VT100 and VT102 modes send hex 7F when the Delete key is pressed.

** VT100 and VT102 modes map the F1 F4 keys to the PF1 PF4 keys.

VT102 terminal emulation

VT102 Terminal Emulation mode works identically to VT100 with additional support for decoding receive codes as described in the following table.

Table E.3: VT102 Receive Codes

VT102 Receive Code

Delete Character (DHC)

Insert Line (IL)

Delete Line (DL)

Action

Deletes n characters starting with the character at the current cursor position, and moves all remaining characters left n positions. n spaces are inserted at the right margin.

Inserts n lines at the line where the cursor is currently positioned. Lines displayed below the cursor position move down. Lines moved past the bottom margin are lost.

Deletes n lines starting with the line where the cursor is currently positioned.

As lines are deleted, lines below the cursor position move up.

132 DSView Installer/User Guide

VT100 terminal emulation

The following table lists the VT100 special key and control ( Ctrl ) key combinations and indicates

Avocent encoding/decoding support, where Yes = supported and No = not supported.

Ctrl+J

Ctrl+K

Ctrl+L

Ctrl+M

Ctrl+N

Ctrl+O

Ctrl+P

Ctrl+B

Ctrl+C

Ctrl+D

Ctrl+E

Ctrl+F

Ctrl+G

Ctrl+H

Ctrl+I

Return

Linefeed

Backspace

Tab

Spacebar

ESC

20

1B

Ctrl+Spacebar 00

Ctrl+A 01

0D

0A

08

09

06

07

08

09

02

03

04

05

0E

0F

10

0A

0B

0C

0D

Table E.4: VT100 Special Keys and Ctrl Keys

Keys Hex Code

NUL

SOH

STX

ETX

EOT

ENO

ACK

BELL

Function

Mnemonic

CR

LF

BS

HT

(SP)

ESC

FF

CR

SO

SI

DLE

BS

HT

LF

VT

Encode/Decode

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/Yes

Yes/Yes

Yes/Yes

Yes/Yes

Yes/Yes

Yes/Yes

Yes/Yes

Yes/Yes

Yes/No

Yes/No

Yes/No

Yes/Yes

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Appendices 133

Ctrl+Y

Ctrl+Z

Ctrl+[

Ctrl+\

Ctrl+]

Ctrl+~

Ctrl+?

Ctrl+Q

Ctrl+R

Ctrl+S

Ctrl+T

Ctrl+U

Ctrl+V

Ctrl+W

Ctrl+X

1D

1E

1F

19

1A

1B

1C

15

16

17

18

11

12

13

14

Table E.4: VT100 Special Keys and Ctrl Keys (Continued)

Keys Hex Code

ESC

FS

GS

RS

US

ETB

CAN

EM

SUB

Function

Mnemonic

DC1 or XON

DC2

DC3 or XOFF

DO4

NAK

SYN

Encode/Decode

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

The following table lists the VT100 ANSI mode and cursor keys for set and reset modes. Encoding and decoding is supported for all the cursor keys listed.

Table E.5: VT100 ANSI Set and Reset Mode Cursor Keys

Cursor Key

Up

Down

Right

Left

Mode Reset

Esc [ A

Esc [ B

Esc [ C

Esc [ D

Mode Set

Esc O A

Esc O B

Esc O C

Esc O D

134 DSView Installer/User Guide

The following table lists the VT100 PF1-PF4 key definitions. Encoding of each listed key is supported; decoding is not applicable.

Table E.6: VT100 PF1-PF4 Key Definitions

Key

F1

F2

F3

F4

Code Sequence

Esc [ O P

Esc [ O Q

Esc [ O R

Esc [ O S

The following table lists the ANSI mode control sequences for VT100 Terminal Emulation mode and indicates Avocent encoding/decoding support, where Yes = supported and No = not supported.

Table E.7: VT100 ANSI Mode Control Sequences

Esc # 8

Esc # 3

Esc # 4

Esc # 6

Esc Z

Esc =

Esc >

Esc [ Ps q

Esc 8

Control Sequence

Esc [ Pn; Pn R

Esc [ Pn D

Esc [ Pn B

Esc [ Pn C

Esc [ Pn; Pn H

Esc [ Pn A

Esc [ Pn c

Definition

Cursor Position Report

Cursor Backward

Cursor Down

Cursor Forward

Cursor Position

Cursor Up

Device Attributes

Screen Alignment Display

Double Height Line - Top Half

Double Height Line - Bottom Half

Double Width Line

Identify Terminal

Keypad Application Mode

Keypad Numeric Mode

Load LEDs

Restore Cursor

No/Yes

No/No

No/No

No/No

No/No

No/No

No/No

No/No

No/Yes

Encode/Decode

No/No

No/Yes

No/Yes

No/Yes

No/Yes

No/Yes

No/No

Esc [ <sol> x

Esc 7

Esc [ Pn; Pn r

Esc # 5

Esc [ 2; Ps y

Esc [ Ps n

Esc [ Ps J

Esc [ Ps K

Esc H

Esc [ Pn; Pn f

Esc D

Esc E

Esc M

Esc c

Esc [ Ps; Ps;..;Ps 1

Esc ( A

Esc ) A

Esc ( B

Esc ) B

Table E.7: VT100 ANSI Mode Control Sequences (Continued)

Control Sequence

Esc [ <sol>; <par>;

Esc ( 0

Esc ) 0

Esc ( 1

Definition

Report Terminal Parameters

<nbits>; <xspeed>; <rspeed>;

<clkmul>; <flags>x

Request Terminal Parameters

Save Cursor

Set Top and Bottom Margins

Single Width Line

Invoke Confidence Test

Device Status Report

Erase in Display

Erase in Line

Horizontal Tabulation Set

Horizontal and Vertical Position

Index

Next Line

Reverse Index

Reset to Initial State

Reset Mode

Select Character Set G0 U.K.

Select Character Set G1 U.K

Select Character Set G0 ASCII

Select Character Set G1 ASCII

Select Character Set G0

Spec. Graphics

Select Character Set G1

Spec. Graphics

Select Character Set G0

Alt. Character

ROM Standard Character Set

No/No

Encode/Decode

No/No

No/No

No/Yes

No/Yes

No/Yes

No/Yes

No/No

No/No

No/No

No/No

No/Yes

No/No

No/No

No/No

No/Yes

No/Yes

No/Yes

No/No

No/No

No/No

No/No

No/No

Appendices 135

136 DSView Installer/User Guide

Table E.7: VT100 ANSI Mode Control Sequences (Continued)

Control Sequence

Esc ) 1

Esc ( 2

Esc ) 2

Esc [ Ps;..; Ps m

Esc Ps;..;Ps h

Esc [ Ps g

Esc [ Ps;Ps;..; Ps m

Esc [ K or Esc [ 0 K

Esc [ 1 K

Esc [ 2 K

Esc [ J or Esc [ 0 J

Esc [ 1 J

Esc [ 2 J

Esc [ Ps;Ps;..Ps q

Esc [ Pt; Pb r

Esc H

Esc [ g or Esc [ 0 g

Esc [ 3 g

Esc [ 2 0 h

Esc [ 2 0 l

Definition

Select Character Set G1

Alt. Character

ROM Standard Character Set

Select Character Set G0

Alt. Character

ROM Special Graphics

Select Character Set G1

Alt. Character

ROM Special Graphics

Select Graphic Rendition

Set Mode

Tabulation Clear

Character Attributes

7 - Reverse Video On

Erase from cursor to end of line

Encode/Decode

No/No

No/No

No/No

Erase from beginning of line to cursor

Erase from beginning of screen to cursor

No/No

Erase entire line containing cursor No/No

Erase from cursor to end of screen No/Yes

No/No

Erase entire screen

Programmable LEDs

Scrolling Region

Set tab at current column

No/No

No/No

No/No

No/No

Clear tab at current column

Clear all tabs

Modes to Set - New Line Only supports linefeed/new line column mode wraparound

Modes to Reset - Linefeed

Only supports Linefeed/New Line

Column mode wraparound

No/No

No/No

No/No

No/Reverse

Video only

No/Yes

No/No

No/No

No/Yes->-

No/Yes->

Table E.7: VT100 ANSI Mode Control Sequences (Continued)

Control Sequence

Esc [ ? 1 h

Esc [ ? 1 l

Esc [ ? 2 l

Esc [ ? 3 h

Esc [ ? 3 l

Esc [ ? 4 h

Esc [ ? 4 l

Esc [ ? 5 h

Esc [ ? 5 l

Esc [ ? 6 h

Esc [ ? 6 l

Esc [ ? 7 h

Esc [ ? 7 l

Esc [ ? 8 h

Esc [ ? 8 l

Esc [ ? 9 h

Esc [ ? 9 l

Esc [ 6 n

Esc [ P1; Pc R

Esc [ 5 n

Esc [ 0 n

Esc [ 3 n

Definition

Modes to Set - Cursor Key

Mode Appl.

Modes to Reset - Cursor Key

Mode Cursor

Modes to Reset VT52

Modes to Set - 132 columns

Encode/Decode

No/No

No/No

Modes to Reset - 80 columns

Modes to Set - Smooth Scroll

Modes to Reset - Jump Scroll

Modes to Set - Reverse

Screen Mode

No/No

Modes to Reset - Normal

Screen Mode

No/No

Modes to Set - Relative Origin Mode No/No

No/No

No/No

No/No

No/No

No/No

Modes to Reset - Absolute

Origin Mode

Modes to Set - Wraparound On

Modes to Reset - Wraparound Off

Modes to Set - Auto Repeat On

Modes to Reset - Auto Repeat Off

Modes to Set - Interlace On

Modes to Reset - Interlace Off

No/No

No/No

No/No

No/No

No/No

No/No

No/No

Report Cursor Position - Invoked by No/No

Report Cursor Position -

Response is

Status Report - Invoked by

No/No

No/No

Status Report - Response is terminal OK

Status Rpt - Response is terminal not OK

No/No

No/No

Appendices 137

138 DSView Installer/User Guide

Table E.7: VT100 ANSI Mode Control Sequences (Continued)

Control Sequence

Esc [ x or Esc [ 0 c

Esc [ ? 1; Ps c

Esc c

Esc # 8

Esc [ 2; Ps y

Definition

What are you? Invoked by

What are you? Response is

Reset

Fill screen with Es

Invoke Test(s)

Encode/Decode

No/No

No/No

No/No

No/Yes

No/No

VT220 terminal emulation

The following table lists the keystroke mapping (encoding) for VT220 emulation.

Table E.8: VT220 Encoding

VT220 Keyboard

Delete

Left Arrow

Right Arrow

Up Arrow

Down Arrow

Keypad /

Keypad *

Keypad -

F2

F3

F4

F6

Keypad +

Keypad .

Keypad 0..9

F1

PC Keyboard

Delete

Left Arrow

Right Arrow

Up Arrow

Down Arrow

Keypad /

Keypad *

Keypad -

F2

F3

F4

F6

Keypad +

Keypad .

Keypad 0..9

F1

VT200 Keyboard Byte

Sequence

0x7F

Esc [ D

Esc [ C

Esc [ A

/

Esc [ B

.

+

*

-

0..9

Esc O P

Esc O Q

Esc O R

Esc O S

Esc [ 1 7 ~

Appendices 139

Table E.8: VT220 Encoding (Continued)

VT220 Keyboard

F15

F16

F17

F18

F19

F20

F11

F12

F13

F14

F7

F8

F9

F10

PC Keyboard

F7

F8

F9

F10

F11

F12

Ctrl - F5

Ctrl - F6

Ctrl - F7

Ctrl - F8

Ctrl - F9

Ctrl - F10

Ctrl - F11

Ctrl - F12

VT200 Keyboard Byte

Sequence

Esc [ 1 8 ~

Esc [ 1 9 ~

Esc [ 2 0 ~

Esc [ 2 1 ~

Esc [ 2 3 ~

Esc [ 2 4 ~

Esc [ 2 5 ~

Esc [ 2 6 ~

Esc [ 2 8 ~

Esc [ 2 9 ~

Esc [ 3 1 ~

Esc [ 3 2 ~

Esc [ 3 3 ~

Esc [ 3 4 ~

The following table lists the DSView management software decoding for VT220

Terminal Emulation mode.

Table E.9: VT220 Decoding

VT220 Keyboard Function

Index

New Line

Reverse Index

Escape

Save cursor and attributes

Restore cursor and attributes

Up Arrow

Down Arrow

VT220 Keyboard Byte Sequence

Esc D

Esc E

Esc M

Esc O

Esc 7

Esc 8

Esc [ A

Esc [ B

140 DSView Installer/User Guide

Table E.9: VT220 Decoding (Continued)

VT220 Keyboard Function

Right Arrow

Left Arrow

Set cursor to home position

Set cursor to home position

Character attributes

Erase from cursor to end of line

Erase from cursor to end of screen

Programmable LEDs

What are You?

Set Mode

Delete 1 Character

Insert 1 Line

Delete 1 Line

Up Arrow

Down Arrow

Right Arrow

Left Arrow

Fill Screen with Es

Up Arrow amount specified by Pn

Down Arrow amount specified by Pn

Right Arrow amount specified by Pn

Left Arrow amount specified by Pn

Erase parts of current line

Erase parts of current screen

Direct Cursor Addressing

Direct Cursor Addressing

Programmable LEDs

Esc [ O C

Esc [ O D

Esc # 8

Esc [ Pn A

Esc [ Pn B

Esc [ Pn C

Esc [ Pn D

Esc [ Pn K

Esc [ Pn J

Esc [ Pn H

Esc [ Pn f

Esc [ Pn q

Esc [ q

Esc [ c

Esc [ ?

Esc [ P

Esc [ L

Esc [ M

Esc [ O A

Esc [ O B

VT220 Keyboard Byte Sequence

Esc [ C

Esc [ D

Esc [ H

Esc [ f

Esc [ m

Esc [ K

Esc [ j

Appendices 141

Table E.9: VT220 Decoding (Continued)

VT220 Keyboard Function

Scrolling Region

Clear tabs

Device status report

What are you?

Sat Mode

Delete Pn Characters

Insert Pn Characters

Delete Pn Lines

Insert Character

Erase Pn Characters

VT220 Keyboard Byte Sequence

Esc [ Pn r

Esc [ Pn g

Esc [ Pn n

Esc [ Pn c

Esc [ Pn h

Esc [ Pn P

Esc [ Pn L

Esc [ Pn M

Esc [ Pn @

Esc [ Pn X

VT52 terminal emulation

The following table lists the DSView management software keystroke mapping (encoding) for

VT52 Terminal Emulation mode.

Table E.10: VT52 Encoding

VT52 Keyboard

Delete

Up Arrow

Down Arrow

Right Arrow

Left Arrow

Shift-F1

Shift-F2

Shift-F3

Shift-F4

PC Character Sequence

Delete

Up Arrow

Down Arrow

Right Arrow

Left Arrow

PF1

PF2

PF3

PF4

VT152 Keyboard

Byte Sequence

0x7F

Esc A

Esc B

Esc C

Esc D

Esc P

Esc Q

Esc R

Esc S

142 DSView Installer/User Guide

The following table lists the DS Management Software decoding for VT52

Terminal Emulation mode.

Table E.11: VT52 Decoding

VT52 Keyboard Function

Cursor Up

Cursor Down

Cursor Right

Cursor Left

Cursor Home

Reverse Linefeed

Erase to end of screen

Erase to end of line

VT52 Keyboard Byte Sequence

Esc A

Esc B

Esc C

Esc D

Esc H

Esc I

Esc J

Esc K

VT320 terminal emulation

The following table lists the DS Management Software keystroke mapping (encoding) for VT320

Terminal Emulation mode.

Table E.12: VT320 Encoding

F7

F8

F9

F10

F3

F4

F5

F6

VT320 Keyboard

Escape Key (ESC)

F1

F2

F7

F8

F9

F10

F3

F4

F5

F6

PC Character Sequence

Esc

F1

F2

VT320 Keyboard Byte Sequence

0x1B

Esc O P

Esc O Q

Esc O R

Esc O S

Esc O T

Esc [ 1 7 ~

Esc [ 1 8 ~

Esc [ 1 9 ~

Esc [ 2 0 ~

Esc [ 2 1 ~

Appendices 143

Table E.12: VT320 Encoding (Continued)

F18

F19

F20

Insert

Home

Delete

End

Up Arrow

F14

F15

F16

F17

VT320 Keyboard

F11

F12

F13

Down Arrow

Left Arrow

Right Arrow

Ctrl - F10

Ctrl - F11

Ctrl - F12

Insert

Home

Delete

End

Up Arrow

PC Character Sequence

F11

F12

Ctrl - F5

Ctrl - F6

Ctrl - F7

Ctrl - F8

Ctrl - F9

Down Arrow

Left Arrow

Right Arrow

Esc [ 3 2 ~

Esc [ 3 3 ~

Esc [ 3 4 ~

Esc [ 1 ~

Esc [ 2 ~

Esc [ 4 ~

Esc [ 5 ~

Esc [ A

VT320 Keyboard Byte Sequence

Esc [ 2 3 ~

Esc [ 2 4 ~

Esc [ 2 5 ~

Esc [ 2 6 ~

Esc [ 2 8 ~

Esc [ 2 9 ~

Esc [ 3 1 ~

Esc [ B

Esc [ D

Esc [ C

The following table lists the DS Management Software decoding for VT320 Terminal

Emulation mode.

Table E.13: VT320 Decoding

VT320 Keyboard Function

Index

New Line

Reverse Index

Escape O

VT320 Keyboard Byte Sequence

Esc D

Esc E

Esc M

Esc O

144 DSView Installer/User Guide

Table E.13: VT320 Decoding (Continued)

VT320 Keyboard Function

Save cursor and attributes

Restore cursor and attributes

Up Arrow

Down Arrow

Right Arrow

Left Arrow

Set cursor to home position

Set cursor to home position

Character Attributes

Erase from cursor to end of line

Erase from cursor to end of screen

Esc [ J

Programmable LEDs

What are You?

Set Mode

Delete 1 Character

Insert 1 Line

Delete 1 Line

Up Arrow

Down Arrow

Esc [ q

Esc [ c

Esc [ ?

Esc [ P

Esc [ L

Esc [ M

Esc O A

Esc O B

Right Arrow

Left Arrow

Fill Screen with Es

Up Arrow amount specified by Pn

Esc O C

Esc O D

Esc # 8

Esc [ Pn A

Down Arrow amount specified by Pn

Esc [ Pn B

Right Arrow amount specified by Pn Esc [ Pn C

VT320 Keyboard Byte Sequence

Esc 7

Esc 8

Esc [ A

Esc [ B

Esc [ C

Esc [ D

Esc [ H

Esc [ f

Esc [ m

Esc [ K

Table E.13: VT320 Decoding (Continued)

VT320 Keyboard Function

Left Down Arrow amount specified by Pn

Erase parts of current line

Erase parts of current screen

Direct Cursor Addressing

Direct Cursor Addressing

Programmable LEDs

Scrolling Region

Clear tabs

Device status report

What are you?

Sat Mode

Delete Pn Characters

Insert Pn Lines

Delete Pn Lines

Insert Character

Erase Pn Characters

VT320 Keyboard Byte Sequence

Esc [ Pn D

Esc [ Pn K

Esc [ Pn J

Esc [ Pn H

Esc [ Pn f

Esc [ Pn q

Esc [ Pn r

Esc [ Pn g

Esc [ Pn n

Esc [ Pn c

Esc [ Pn h

Esc [ Pn P

Esc [ Pn L

Esc [ Pn M

Esc [ Pn @

Esc [ Pn X

Appendices 145

146 DSView Installer/User Guide

Appendix F: Menus, Toolbars and Commands

Drop-down menus

The DSView management software, DSWebview software and Video Viewer windows each contain a number of commands that may be accessed using the drop-down menus located along the top of the windows.

Shortcut menus and commands

You may access shortcut menus within the DSView management software and DSWebview software windows by selecting a DS appliance, target device or port and right-clicking to display a shortcut menu.

DSView management software shortcut menus and commands

In the DS topology view, you may right-click on any DS appliance’s name or IP address in the

DSView management software window to display a shortcut menu containing ten commands:

• Collapse - Clicking on this command will hide the port information associated with the selected name or IP address

• Expand - Clicking on this command will display the port information associated with the selected name or IP address

• Properties

• Update DSView Management Software Names from Appliance (DS appliances, DSR switches and CPS810/1610 serial over IP network appliances only)

• Rename

• Delete

• Permissions

• Reboot

• Show Version Number

• Update with Appliance Names

In the DS topology view, you may right-click on any DS appliance port to display a shortcut menu containing six commands:

• Connect (if the port is not connected) or Disconnect (if the port is connected)

• Properties

• Rename

• Permissions

• Privacy Mode

• View Connected Users

Appendices 147

In the DS topology view, you may right-click on any EVR1500 device or generic appliance to display a shortcut menu containing four (generic appliance) or six (EVR1500 device) commands:

• Properties

• Delete

• Rename

• Permissions

• Configure (EVR1500 devices only)

• Connect or Disconnect (EVR1500 devices only)

DSWebview software window shortcut menus and commands

In the DS topology view, you may right-click on any DS appliance name or IP address in the

DSWebview software window to display a shortcut menu containing four commands:

• Reboot

• Collapse

• Expand

• Firmware Version

In the DS topology view, you may right-click on any port to display a shortcut menu containing three commands:

• Connect (if the port is not connected) or Disconnect (if the port is connected)

• Private Connect

• View Connected Users

Video Viewer window thumbnail shortcut menus and commands

In the Video Viewer window, you may right-click on a thumbnail to display a shortcut menu containing three commands:

• View Interactive Session

• Enable

• Credentials

DSView management software window toolbar

The DSView management software window toolbar may be used to quickly access common commands used during a DSView session. Select View - Tool Bar from the menu to display the

DSView management software window toolbar. Table F.1 lists the commands available from the

DSView management software window toolbar.

148 DSView Installer/User Guide

Table F.1: DSView Management Software Window Toolbar Icons

Icon Description

Configure - Connects an EVR1500 environmental monitor.

Connect - Connects a CPS appliance, DS appliance or DSR switch port, EVR1500 environmental monitor or generic appliance.

Privacy Mode Connect - Connects a CPS appliance, DS appliance or DSR switch port using

Privacy mode. See Using Privacy mode on page 51 for more information.

Connected Users - Displays the DS users connected to a CPS appliance, DS appliance or

DSR switch port or channel. See Viewing Ports, Outlets, Target Devices and Connected DS

Users on page 52 for more information.

Terminate Current Connection - Disconnects a CPS appliance, DS appliance or DSR switch port, EVR1500 environmental monitor or generic appliance.

Reboot - Reboots a CPS appliance, DS appliance or DSR switch port, EVR1500 environmental monitor, generic appliance, SPC device or SPC device outlet.

User Permissions - Displays the Multi-User Operations dialog box. See Adding, modifying and

removing user access to multiple appliances or servers on page 47 for more information.

Group Operations - Displays the Group Operations dialog box. See Managing Multiple

Appliances and Devices on page 54 for more information.

Delete - Removes a CPS appliance, DS appliance, DSR switch, EVR1500 environmental monitor, generic appliance or SPC device from your system.

Permissions - Displays the Permissions dialog box, which allows you to change the

permissions of a DS appliance or port. See Adding and Managing DS Users on page 44 for

more information.

Properties - Displays the properties dialog box for a selected CPS appliance, DS appliance,

DSR appliance or port, EVR1500 environmental monitor, generic appliance, SPC device or

SPC device outlet.

Topology View - Displays the DS Topology view in the DSView management software

window. See DS topology view on page 6 for more information.

Server List View - Displays the Server view in the DSView management software window.

See Server view on page 8 for more information.

Refresh - Refreshes the DSView management software window.

Appendices 149

Table F.1: DSView Management Software Window Toolbar Icons (Continued)

Icon Description

System Settings - Displays the Global Settings dialog box, which enables you to specify settings related to your system, such as connections, polling and the creation of debug files.

See Changing the System Settings on page 58 for more information.

Keyboard Macros - Displays the Keyboard Macro Configuration dialog box, which allows you

to configure global keyboard macros. See Global Keyboard Macros on page 64 for

more information.

Update Appliance Firmware - Displays the Firmware Update dialog box. See Updating

Firmware on page 16 for information on updating DS appliance firmware.

Telnet application window menus and commands

Serial DS appliances and target devices are operated through a Telnet application window. When you are operating a DS appliance or target device using the DS appliance, you will be provided with several optional commands.

Telnet application menu

Exit

This command will exit the Telnet application Client interface and return users to the DSView management software window. If the option to Prompt on Exit (see the Preferences section of this appendix) is enabled and a connection is active, the DS user will be prompted to confirm the exit. If no connection is active, the DSView management software window will exit without a prompt.

View menu

History

When this menu option is checked, the DS user will be switched to History mode. Here the DS user may scroll through a history of the Telnet application session up to the current point. While the DS user is in History mode, all new data is buffered and may be viewed by scrolling to the end of the history. DS users may exit History mode at any time by pressing the Esc key.

Go to Beginning

This command moves the cursor to the beginning of the history file.

Previous Page

This command moves the cursor back one page in the history file.

Next Page

This command moves the cursor forward one page in the history file.

150 DSView Installer/User Guide

Go to End

This command moves the cursor to the end of the history file.

Options menu

Preferences

When this menu option is selected, a dialog box that displays application preferences will appear.

Here DS users may change options that pertain to the appearance of the Telnet application.

Session Properties

This option activates the Property Sheet dialog box where node session properties for the port that is currently active. The dialog box has two tabs, Terminal and Login Scripts.

Terminal

This tab allows you to alter the settings that determine how text in the Telnet application Client interface is formatted.

Login Scripts

This tab allows you to create scripts that answer simple login questions. These scripts allow DS users to completely automate the login process.

View commands are also accessible through menu icons in the Terminal window.

Appendices 151

Appendix G: Glossary

DS appliance

A network appliance, such as a DS appliance, DSR switch or CPS serial over IP network appliance which is managed by DS Management Software.

Target device

A server, router or other device that is attached to a DS appliance.

DS topology

A hierarchy of DS appliances, cascade devices and target devices.

DSAuth Server

A central repository for DS topology information, DS user permissions and centralized services such as authentication, access control, audit, appliance monitoring and DSView management software/appliance updates. DS users may define a primary and backup DSAuth Server.

DS permissions

Defines the set of DS appliances and target devices to which a DS user has access within the

DS topology.

DSView management software

A Win32 application that allows DS users to manage target devices through DS appliances. The

DSView management software window may be used for IP-based video, serial and power management sessions. You may also create and alter DS topology and permission information that is stored on a DSAuth Server using the DSView management software.

DSWebview Server

A web gateway that allows DS users to manage target devices through DS appliances from an industry-standard browser. The gateway allows for IP-based video and serial management sessions.

DS user

An authenticated user of the DSView management software or DSWebview software.

Local user

A user of a DS appliance local port.

152 DSView Installer/User Guide

153

I N D E X

Numerics

128-bit encryption 36, 104, 105

3DES encryption 36, 104, 105

7-bit ASCII

disabling in the Telnet application 117 enabling in the Telnet application 117

A

about

DSAuth Server 19

DSView management software 1, 27

Video Viewer window 85

accessed device desktop

Video Viewer window 87

accessing

DSView using the web 1

EVR1500 environmental monitor and control appliance 50

global macros 65

target devices 49

activating the DSView software from the

Telnet application 113

Active Server Pages (ASPs)

Node Manager 73

AcvvWin32Lib.log file 62

adding

backup DSAuth Server 20

CPS appliances 38

DS appliances 37

DS users 44

DSAuth Server 19

DSR switches 37

EVR1500 environmental monitor and control appliance 43

generic appliances 42

global macro 66

LDAP service 30

macros to global macro groups 69

macros to local macro groups 100

SPC device as a CPS appliance port 40

target devices 37

DS user access to multiple appliances or servers 47

adjusting mouse options

Video Viewer window 94

adjusting the Video Viewer window view 88

after DSWebview browser-based software installation 15

align local cursor button

Video Viewer window 87

aligning Video Viewer window mouse cursors

aligning in a Video Viewer window 88

alternate DSAuth Server 20

Apple Mac OS X 1, 14, 16

applets

using with the DSAuth Proxy Server 74

Video Viewer window 75, 76

ASCII Terminal Emulation mode 111

ASMP (Avocent Secure Protocol

Manager) 105

Trace.log file 21

associating an SPC device outlet 40

audit logs

creating automatically 60 deleting automatically 60

authentication using a backup DSAuth

Server 25

automatic login

disabling in the Telnet application 118 enabling in the Telnet application 118

154 DSView Installer/User Guide automatic scaling

enabling 89

automatic video adjustment

Video Viewer window 93

automatic video adjustment button

Video Viewer window 87

available port status indicator 10

Avocent DS series product suite 1

Avocent Secure Protocol Manager

(ASMP) 105

B

backup DSAuth Server

adding 20 promoting to primary server 20

using for authentication 25

benefits

DSView management software 1

block noise threshold adjustment

Video Viewer window 93

blocked port status indicator 10

brightness adjustment

Video Viewer window 92

Broadcast mode 85

building a login script

Telnet application 118

buttons align local cursor

Video Viewer window 87

automatic video adjustment

Video Viewer window 87

full screen mode

Video Viewer window 87

refresh image

Video Viewer window 87

single cursor mode

Video Viewer window 87

C

caching DS user full names 63

capturing the view to a file

Video Viewer window 102

capturing the view to clipboard

Video Viewer window 102

cascaded KVM switches

configuring 38

changing

displayed macro group 101

DS user permissions 45

mouse cursor 94

mouse scaling 96

power state of SPC devices 56

SPC device outlet name 57

system settings 58

Telnet application Arrow key sequences 115

Telnet application cursor 114

Telnet application cursor appearance 114

Telnet application linefeed settings 116

Telnet application log file directory 123

Telnet application screen color 113

Telnet application Terminal Emulation mode 115

Telnet application terminal type 116

Telnet application terminal window size 114

Telnet application text color 114

Video Viewer window resolution 88

Video Viewer window time-out 59

channels

updating in the DSAuth Server database 25

CLI (Command Line Interface) 22, 111

Index 155 closing

Telnet application session 112, 113

Video Viewer window session 86

color depth

adjusting 90

colors changing

History mode background 120

History mode text 120

Telnet application screen 113

Telnet application text 114

Command Line Interface (CLI) 22, 111

commands 146

DSView management software 146

DSWebview browser-based software 147

Telnet application window 149

Video Viewer window thumbnails 147

configuring

attached KVM switches 38 cascaded KVM switches 38

DS appliances 37

DSWebview browser-based software 15

event log 24

host PCs 38

LDAP authentication 29

non-cascaded KVM switches 38

target devices 37

connected DS users

viewing 52

connection sharing 59

ConsoleAuthServer.log file 21

contrast adjustment

Video Viewer window 92

controlling DSView using the web 1

copying

Telnet application history data 126

Telnet application screen 125

Telnet application session data 125

CPS appliances

adding 38

terminating a Telnet application connection 64

viewing connected DS users 53

CPS1610 appliances 10, 105

displaying firmware version information 16 updating firmware 16

CPS810 appliances 10, 105

displaying firmware version information 16 updating firmware 16

creating

audit logs automatically 60

debug log files 62

global macro groups 69

local macro groups 100

local macros 99

macro example 67

macro groups for the Telnet application 122

macros for the Telnet application 121

user permissions 2

creating debug log files 21

current Video Viewer window users

displaying 102

cursor settings

changing in a Video Viewer window 96

Video Viewer window 96

cursors

changing the appearance for the Telnet application 114

156 DSView Installer/User Guide customizing

Telnet application 113

Telnet application session properties

114

D

Dambrackas Video Compression (DVC)

block noise threshold adjustment 93 pixel noise threshold adjustment 93

data center 1, 4, 27, 50, 73, 77, 79

data encryption levels

specifying 36, 37

debug log files

creating 21, 62

disabling logging 22, 62

Debug mode 105

deleting

audit logs automatically 60

DSAuth Server 21

global macro 68

LDAP services 32

local macros 99

macros from local macro groups 100

macros from the Telnet application

121, 122

deleting a macro group 101

DES encryption 36, 104, 105

description of areas

DSView management software window 28

descriptions

Video Viewer window 87

detection threshold adjustment

Video Viewer window 92

disabling

automatic logging for the Telnet application 124

7-bit ASCII in the Telnet application 117

debug log file logging 22, 62

line wrap in the Telnet application 117 local echo in the Telnet application 117

Telnet application exit warning prompt 114

discovering an SPC device 42

display

toggling 53

displaying

DS topology view 7

firmware version information 16

users in the Video Viewer window 102

video test pattern 94

drop-down menus 146

DS appliance port

opening a Telnet application session 112

DS appliances

adding 37 configuring 37

displaying firmware version information 16

opening a Telnet application session 112

rebooting 56

updating firmware 16

updating the DSAuth Server 24

viewing connected DS users 53

DS management software 13

DS Management Software suite 11

specifying a version number 59

DS series product suite 1

DS topology view 6

displaying 7

Index 157

DS users

adding 44

adding access to multiple appliances or servers 47

caching full names 63

changing permissions 45

disconnecting from a session 63

limiting port information 59

managing 44

modifying access permissions 49

modifying access to multiple appliances or servers 47

refreshing names on the DSAuth

Server 63

removing access to an appliance 49

removing access to multiple appliances or servers 47

specifying settings to terminate a session 63

terminating a session 64

viewing connected 52, 53, 110

DS1800 switch

DES encryption 2

DSAuth Server

about 19 adding 19

adding a backup server 20

caching DS user full names 63

deleting 21

installing 11

promoting a backup server to primary 20

refreshing DS user names 63

selecting an alternate 20

setting up 19

updating appliance information 24

using a backup for authentication 25

DSAuth Server database

updating ports and channels 25

DSBackup.log file 21

DSR switches

adding 37

displaying firmware version information 16 updating firmware 16

viewing connected users 53

DSR1021 switch 105

using to establish a modem connection 127

DSRIQ module 49

DSView

Product overview 1

DSView management software 2

about 27

commands 146

configuring the Telnet application for

SSL mode 112

establishing a session using a modem connection 128

exiting 17

features and benefits 1

launching 29

Node Manager 2, 4, 27, 28, 49, 50, 51,

56, 104

node manager 104

shortcut menus 146

Telnet application screen 110

window features 27

DSView Management Software suite

about 1 accessing and controlling using the web 1

158 DSView Installer/User Guide

DSView management software window

description of areas 28

toolbar 147

DSView.log file 62

DSWebview browser-based software

after installation 15

assigning a virtual directory 16

commands 147

configuring 15

exiting 17

installing 14

Node Manager 4

node manager 16

shortcut menus 147

Video Viewer window 77, 78, 79

DSWebview Client 16

Apple Mac OS X 16

minimum requirements 14

Node Manager 74, 76, 77, 78, 79, 80, 81

DVC (Dambrackas Video Compression)

block noise threshold adjustment 93 pixel noise threshold adjustment 93

E

editing

LDAP service 30

local macros 99

macros for the Telnet application 121

eliminating the local mouse pointer

Video Viewer window 96

enabling

7-bit ASCII in the Telnet application 117

automatic logging for the Telnet application 124

line wrap in the Telnet application 117 local echo in the Telnet application 117

macro groups in the Telnet application 122

Telnet application exit warning prompt 114

encryption levels 36, 104, 105

DES with the DS1800 switch 2

entering

History mode 119

Single Cursor mode 95

establishing a modem connection 127

event log 24

EVR1500 environmental monitor and control appliance

accessing 50

adding 43

launching a session 50

updating firmware 17

example

creating a macro 67

executing macros in the Telnet application 121

exiting 95

DSView management software 17

DSWebview browser-based software 17

History mode 119

Single Cursor mode 95

exporting topology data 70

F

features

DSView management software 1

files

Video Viewer window 87

AcvvWind32Lib.log 62

ConsoleAuthServer.log 21

DSBackup.log 21

DSView.log 62

java.policy 16

Proxyport.asp 15, 16

firewall 108

firmware

displaying version information 16 updating 16

FLASH upgrading DSRIQ modules 49

Full Screen mode

disabling 89 enabling 89

full screen mode button

Video Viewer window 87

G

generic appliances

adding 42

opening

Telnet application session 113

global macro groups

adding macros 69

global macros 64, 98

accessing 65

adding 66

deleting 68

programming 66

global session time-out 60

glossary 151

H

History mode 110, 118

back one page 119

changing the background color 120 changing the buffer size 120 changing the text color 120

entering 119 exiting 119 forward one page 119

Index 159

I

go to beginning 119 go to end 119

host PC

configuring 38

HP OpenView 22

IIS (Internet Information Server) 1, 14, 15,

16, 73

image

refreshing 94

image capture

height adjustment 92 horizontal position adjustment 92 vertical position adjustment 92 width adjustment 92

in use port status indicator 10

installing 11, 13

DS management software 13

DS Management Software suite 11

DSAuth Server 11

DSWebview browser-based software 14

Internet Explorer 1, 14

Internet Information Server (IIS) 1, 14, 15,

16, 73

IPX protocol 22

J

Java Runtime Environment (JRE) 14

java.policy file 16

JRE (Java Runtime Environment) 14

K

Keyboard Pass-through mode 97 specifying 97

160 DSView Installer/User Guide

KVM switches

configuring cascaded 38 configuring non-cascaded 38

L

launching 85

DSView management software 29

EVR1500 environmental monitor session 50

Video Viewer window 85, 86

LDAP (Lightweight Directory Assistance

Protocol) 2, 27, 29

authentication 29 configuring 29 database 29 server 29

services

adding 30

deleting 32

editing 30

limiting DS user port information 59

line wrap

disabling in the Telnet application 117 enabling in the Telnet application 117

linefeed settings

changing for the Telnet application 116

Linux operating system 1, 14, 86

local cursor

specifying default 61

local echo

disabling in the Telnet application 117 enabling in the Telnet application 117

local macro groups

adding macros 100 deleting macros 100

local macros 64

creating 99 deleting 99 editing 99

sending 98 using 98

local mouse

eliminating 96

local port session

terminating 59

local session window

specifying a time-out 60

log files

changing the directory for the Telnet application 123

creating debug 21, 62

disabling automatic logging for the

Telnet application 124

disabling logging 22, 62

enabling automatic logging for the

Telnet application 124

pausing logging for the Telnet application 125 resuming logging for the Telnet application 125

starting dynamic logging for the Telnet application 124

stopping logging for the Telnet application 125

Telnet application 123

logging

Simple Network Management Protocol

(SNMP) traps 22, 23

Telnet application 122

login scripts

Telnet application 118

Index 161

M

macro groups

changing the displayed 101

creating for the Telnet application 122

creating global 69

creating local 100

deleting 101

enabling in the Telnet application 122

renaming 101

specifying default 61

Windows operating system 98,

100, 101

macros

accessing global 65

adding global 66

creating for the Telnet application 121

creating global groups 69

creating local 99

creating local groups 100

creation example 67

deleting from the Telnet application

121, 122

deleting global 68

deleting local 99

editing for the Telnet application 121

editing local 99

executing in the Telnet application 121

global 64, 98 local 64, 98

programming global 66

sending local 98

Telnet application 120

Management Information Base (MIB-II) 22

managing

DS users 44

multiple appliances and devices 54

power state of SPC devices 57

user permissions 2

manual scaling

enabling 89

manually adjusting the Video Viewer window video 91

menu

Video Viewer window 87

menus 146 shortcut 146

Telnet application window 149

Video Viewer window thumbnails 147

MIB-II (Management Information Base) 22

minimum requirements

DSWebview Client 14

DSWebview Client on Apple Mac

OS X 14

Video Viewer window 86

modems

connecting using 127

establishing a DSView management software session 128

modes

Debug 105

History 110, 118

Keyboard Pass-through 97

Plain Text 111

Privacy 51, 127

Single Cursor 94, 95

entering 95

specifying Keyboard Pass-through mode 97

SSL 111, 112

Terminal Emulation 111, 115, 130

VT Terminal Emulation 130

VT100 Terminal Emulation 132

VT100+ Terminal Emulation 131

VT102 Terminal Emulation 131

162 DSView Installer/User Guide

VT220 Terminal Emulation 138

VT320 Terminal Emulation 142

VT52 Terminal Emulation 141

modifying

DS user access permissions 49

DS user access to multiple appliances or servers 47

mouse

adjusting options in a Video Viewer window 94 changing the cursor in a Video Viewer window 94

local

eliminating 96

mouse alignment

Video Viewer window 96

mouse realignment

Video Viewer window 97

mouse scaling

changing 96

Video Viewer window 96

mouse support 85

Mozilla 1, 14

multiple appliances or devices

performing operations on 54

N

Netscape 1, 6, 14, 74

Network Operations Center (NOC) 1

Node Manager 5

ASP 73

DSView management software 2, 4, 27,

28, 49, 50, 51, 56, 104

DSView management software

Node Manager 73

DSWebview browser-based software 4

DSWebview Client 74, 76, 77, 78, 79,

80, 81

node manager 66

DSView management software 6, 104

DSView.log file 62

DSWebview 16

noise threshold adjustment

Video Viewer window 93

non-cascaded KVM switches

configuring 38

not powered port status indicator 10

Novell e-Directory 29

O

OnBackup status bar indicator 10

opening

multiple Video Viewer windows 85

Telnet application session 112

outlets

changing the name 57

viewing 52

P

pasting

Telnet application clipboard contents 126

Telnet application session data 125 pausing logging for the Telnet application 125

performing operations on multiple appliances or devices 54

pixel noise threshold adjustment

Video Viewer window 93

Plain Text mode 111

point-and-click control 1

port status polling frequency

setting 59

port status indicators 9

Index 163

available 10 blocked 10 in use 10 not powered 10

port status polling

effect on port status indicators 9

ports

port 2068 107

port 80 108

appearance 9

establishing a session 104

HTTP 108

HTTPS 108

limiting DS user information 59

port 161 23

port 162 22

port 2068 104

port 3211 105

port 443 108

port 8023 15, 108 port 8189 15, 108

port 8190 107

port 8191 104, 105

port 8192 36, 105, 111

port 8193 107

TCP/IP 104, 105, 107, 108

updating in the DSAuth Server database 25

using to open a Telnet application session 112

using with the DSWebview Client 108

viewing 52

viewing DS users 110

PPP link 127

printing

Telnet application history data 126

Telnet application screen 126

Telnet application session data 125

priority threshold adjustment

Video Viewer window 93

Privacy mode 127

using 51

Product overview 1

programming global macros 66

promoting a backup DSAuth Server to primary 20

protocols

IPX 22

Secure Socket Layer (SSL) 36

TCP/IP 22, 29

Proxyports.asp file 15, 16

R

rebooting

DS appliances 56

servers 1

refresh image

Video Viewer window 94

refresh image button

Video Viewer window 87

refreshing the Video Viewer window 89

remote session time-out 61

removing

user access to an appliance 49

DS user access to multiple appliances or servers 47

renaming

macro group 101

resetting the PS/2 connection 97

resuming logging for the Telnet application 125

S

Safari 1, 14

164 DSView Installer/User Guide saving the view

Video Viewer window 102

Secure Socket Layer (SSL) protocol 36

security

setting for Telnet application 111

Telnet application 111

Security Support Provider Interface

(SSPI) 104

selecting a key to exit Single Cursor mode 95

selecting an alternate DSAuth Server 20

sending local macros 98

server view 8

servers

rebooting 1 troubleshooting 1

session time-out 52

sessions

connection sharing 59

sharing 51

terminating 52

setting

port status polling frequency 59

SPC device outlet power state 58

setting the Video Viewer window size 88

setting up

DSAuth Server 19

sharing a device session 51

shortcut menus

DSView management software 146

DSWebview browser-based software

147

Simple Network Management Protocol

(SNMP)

configuring trap logging 23

trap logging 22

Single Cursor mode

Video Viewer window 94

single cursor mode button

Video Viewer window 87

SPC device

adding as a CPS appliance port 40 associating an outlet 40

changing an outlet name 57

changing the power state 56

discovering 42

managing power states 57

setting the outlet power state 58

updating in the DSAuth Server database 42

using to associate 41

specifying

data encryption levels 36, 37

default local cursor 61 default macro group 61

DS Management Software suite number 59

DS user session termination settings 63

specifying the Video Viewer window connection speed 89

SSL (Secure Socket Layer) protocol 36

SSL mode 111, 112

SSPI (Security Support Provider

Interface) 104

standard video compression

noise threshold adjustment 93 priority threshold adjustment 93

starting dynamic logging for the Telnet application 124

status bar indicator 10

stopping logging for the Telnet application 125

Sun 98

support 103

system memory requirements

Video Viewer window 85

system settings

changing 58

changing the Video Viewer window time-out 59

T

target devices

accessing 49

adding 37 configuring 37

terminating a session 63

viewing 6, 52

TCP/IP

ports 104, 111

protocol 22, 29

technical support 103

Telnet application 2, 108, 110

activating the DSView software 113

ASCII Terminal Emulation modes 111

building a login script 118

changing Arrow key sequences 115

changing cursor appearance 114

changing linefeed settings 116

changing screen color 113

changing text color 114 changing the cursor 114

changing the log file directory 123

changing the Terminal Emulation mode 115

changing the terminal type 116

changing the terminal window size 114

closing a session 112, 113 configuring for SSL mode 112

copying a screen 125

Index 165

copying history data 126

copying session data 125

creating macro groups 122

creating macros 121

customizing 113

customizing session properties 114

deleting macros 121, 122

disabling 7-bit ASCII 117

disabling automatic logging 124

disabling automatic login 118

disabling line wrap 117 disabling local echo 117

disabling the exit warning prompt 114

editing macros 121

enabling 7-bit ASCII 117

enabling automatic logging 124

enabling automatic login 118

enabling line wrap 117 enabling local echo 117

enabling macro groups 122

enabling the exit warning prompt 114

executing macros 121

History mode 110, 118

log files 123

logging 122

login scripts 118

macros 120

opening a generic appliance session 113

opening a session 112

pasting clipboard contents 126

pasting session data 125 pausing logging 125

printing a screen 126 printing history data 126

printing session data 125 resuming logging 125

166 DSView Installer/User Guide

security 111 setting security 111

starting dynamic logging 124

stopping logging 125

terminating a CPS appliance connection 64

Telnet application screen 110

Telnet application window

commands 149 menus 149

Terminal Emulation mode

changing in the Telnet application 115

Terminal Emulation modes 130

VT 130

VT100 132

VT100+ 131

VT102 131

VT220 138

VT320 142

VT52 141

terminating

CPS appliance Telnet application connection 64

DS user session 64

local port session 59

sessions 52

target device session 63

threshold adjustment

block noise 93

detection 92

noise 93 pixel noise 93 priority 93

thumbnail shortcut menus and commands 147

time-out

specifying a global setting 60 specifying for a local session window 60

specifying for a remote session 61

Tivoli 22

toolbar

Video Viewer window 87

toolbars 146

DSView management software window 147

topology data

exporting 70

Trace.log file

ASMP 21

Video Viewer window 62

trap logging

Simple Network Management Protocol

(SNMP) 22, 23

using for Simple Network Management

Protocol (SNMP) 23

troubleshooting servers 1

U

unused CPS appliances, DS appliances and

DSR switches

toggling the display 53

updating

DSAuth Server appliance information 24

firmware 16

ports and channels in the DSAuth

Server database 25

SPC device in the DSAuth Server database 42

user permissions

creating 2 managing 2

using

local macros 98

SPC device to associate 41

V

video adjustment

automatic 93

video test pattern

Video Viewer window 94

Video Viewer Java window 75

Video Viewer window 2, 4, 5, 13, 17, 27,

49, 50, 85, 127, 147

accessed device desktop 87

adjusting color depth

adjusting the Video Viewer window color depth 90

adjusting mouse options 94

adjusting the view 88

align local cursor button 87

aligning mouse cursors 88

automatic video adjustment 93

automatic video adjustment button 87

block noise threshold adjustment 93

brightness adjustment 92

capturing the view to a file 102 capturing the view to the clipboard 102

changing cursor settings 96

changing local session time-out 60

changing mouse scaling 96

changing session time-out 59

changing the default global macro group 61 changing the default local session cursor 61

changing the mouse cursor 94

changing the time-out 59

changing the window resolution 88

Index 167

closing sessions 86

contrast adjustment 92

cursor settings 96

descriptions 87

detection threshold adjustment 92

disabling

Full Screen Mode 89

displaying users 102

eliminating the local mouse pointer 96

enabling

automatic scaling 89

Full Screen Mode 89 manual scaling 89

entering Single Cursor mode 95 exiting Single Cursor mode 95

features 87

files

Trace.log 62

full screen mode button 87

image capture height adjustment 92 image capture horizontal position adjustment 92 image capture vertical position adjustment 92 image capture width adjustment 92

launching 86

manually adjusting the Video Viewer window video 91

menu 87

minimum requirements 86

mouse alignment 96

mouse realignment 97

mouse scaling 96

no activity time-out 52

noise threshold adjustment 93

opening multiple 85

pixel noise threshold adjustment 93

168 DSView Installer/User Guide

priority threshold adjustment 93

refresh image 94

refresh image button 87

refreshing the screen 89

resetting the PS/2 connection 97

saving the view 102

selecting a key to exit Single Cursor mode 95

setting the window size 88

Single Cursor mode 94

single cursor mode button 87

specifying a global time-out 60 specifying a local session time-out 60

specifying a remote session time-out 61

specifying connection speed 89

system memory requirements 85

toolbar 87

Trace.log file 62

video test pattern 94

Video Viewer window applet 75, 76

using with the DSAuth Proxy Server 74

view adjusting

Video Viewer window 88

viewing

connected DS users 52, 53 outlets 52

port DS users 110

ports 52

target devices 6, 52

viewing connected users 127

views

DS topology 6, 7

server 8

virtual directories 16

Virtual Private Network (VPN) 108

VPN (Virtual Private Network) 108

VT Terminal Emulation mode 130

VT100 Terminal Emulation mode 132

VT100+ Terminal Emulation mode 131

VT102 Terminal Emulation mode 131

VT220 Terminal Emulation mode 138

VT320 Terminal Emulation mode 142

VT52 Terminal Emulation mode 141

W

window features

DSView management software 27

Windows

2000 operating system 11, 14, 22, 24

2000 Server 14, 86

2000 Workstation 86

95 operating system 14

98 operating system 14

authentication 29

domain 44

Installer Service 12

network 35

NT 4.0 Server 86

NT 4.0 Workstation 86

NT operating system 11, 14, 22, 24

NT Server 14

operating system 1, 11, 12, 14, 94

macro groups 98, 100, 101

XP Home Edition 86

XP operating system 11, 14, 22

XP Professional 86

X

X.500 Directory Service 29

Index 169

170 DSView Installer/User Guide

INSTRUCTIONS

This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

DANGEROUS VOLTAGE

This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

POWER ON

This symbol indicates the principal on/off switch is in the on position.

POWER OFF

This symbol indicates the principal on/off switch is in the off position.

PROTECTIVE GROUNDING TERMINAL

This symbol indicates a terminal which must be connected to earth ground prior to making any other connections to the equipment.

LIMITED WARRANTY

Avocent Corporation warrants to the original retail purchaser that this product is and will be free from defects in materials and workmanship for a period of 24 months from the date of purchase.

Additionally, all Avocent products carry an unconditional thirty-day satisfaction guarantee. If, for any reason, you are dissatisfi ed with the performance of this product, you may return it to the point of purchase for a refund of the purchase price (excluding shipping charges). This guarantee does not apply to special order products, and may not be available through all resellers. During the warranty period, purchaser must promptly call Avocent for a RETURN MATERIALS AUTHORIZATION (RMA) number. Make sure that the RMA number appears on the packing slip, proof of purchase, AND ON THE OUTSIDE OF EACH SHIPPING CARTON. Unauthorized returns or collect shipments will be refused.

Ship prepaid to: Avocent Corporation

4991 Corporate Drive

Huntsville, AL 35805 U.S.A.

Telephone: (256) 430-4000

The above limited warranty is voided by occurrence of any of the following events, upon which the product is provided as is, with all faults, and with all disclaimers of warranty identifi ed below:

1. If defect or malfunction was caused by abuse, mishandling, unauthorized repair, or use other

than intended.

2. If unauthorized modifi cations were made to product.

3. If unreported damages occurred in any shipment of the product.

4. If damages were due to or caused by equipment or software not provided by Avocent.

5. If the product is used with non-grounded or incorrectly polarized AC power.

6. If the product is used in contradiction to any instruction provided by any User Guide or Instruction Sheet provided to you or with the product.

7. If the product is damaged due to power surges, water exposure or act of God including lightning.

EXCEPT AS SPECIFICALLY PROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BY LAW,

AVOCENT CORPORATION DISCLAIMS ALL WARRANTIES AND CONDITIONS WHETHER EXPRESS,

IMPLIED, OR STATUTORY AS TO ANY MATTER WHATSOEVER INCLUDING, WITHOUT LIMITATION,

TITLE, NON-INFRINGEMENT, CONDITION, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR

OR INTENDED PURPOSE.

EXCEPT AS EXPRESSLY PROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BY LAW,

AVOCENT CORPORATION SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL

DAMAGES (INCLUDING WITHOUT LIMITATION, LOSS OF PROFIT, LOSS OF BUSINESS, LOSS OF

INFORMATION, FINANCIAL LOSS, PERSONAL INJURY, LOSS OF PRIVACY OR NEGLIGENCE) WHICH MAY

BE CAUSED BY OR RELATED TO, DIRECTLY OR INDIRECTLY, THE USE OF A PRODUCT OR SERVICE,

THE INABILITY TO USE A PRODUCT OR SERVICE, INADEQUACY OF A PRODUCT OR SERVICE FOR

ANY PURPOSE OR USE THEREOF OR BY ANY DEFECT OR DEFICIENCY THEREIN EVEN IF AVOCENT

CORPORATION OR AN AUTHORIZED AVOCENT DEALER HAS BEEN ADVISED OF THE POSSIBILITY

OF SUCH DAMAGES OR LOSSES.

©2004 Avocent Corporation. All rights reserved.

For Technical Support:

Email: [email protected]

www.avocent.com

Avocent Corporation

4991 Corporate Drive

Huntsville, Alabama 35805-6201 USA

Tel: +1 256 430 4000

Fax: +1 256 430 4031

Avocent Asia Pacifi c

Singapore Branch Offi ce

100 Tras Street, #15-01

Amara Corporate Tower

Singapore 079027

Tel: +656 227 3773

Fax: +656 223 9155

Avocent Canada

50 Mural Street, Unit 5

Richmond Hill, Ontario

L4B 1E4 Canada

Tel: +1 877 992 9239

Fax: +1 877 524 2985

Avocent International Ltd.

Avocent House, Shannon Free Zone

Shannon, County Clare, Ireland

Tel: +353 61 715 292

Fax: +353 61 471 871

Avocent Germany

Gottlieb-Daimler-Straße 2-4

D-33803 Steinhagen

Germany

Tel: +49 5204 9134 0

Fax: +49 5204 9134 99

590-410-001B

DSView ®

Installer/User Guide