Product information | Cadillac 2015 Escalade System information

2k14cadillac_esc_cue_23458254 A.ai
Color = Black
Spine Size = NEEDED - Est. .25 inch
01/23/14
NO RECYCLABLE LOGO ON BACK COVERS FOR CADILLAC
ONLY CADILLAC 2013 - 12/14/11
Infotainment System
23458254 A
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (1,1)
2015 Cadillac Escalade CUE Infotainment System M
Infotainment System . . . . . . 3
Introduction . . . . . . . . . . . . . . . . . 3
Infotainment . . . . . . . . . . . . . . . . . . . . 3
Overview . . . . . . . . . . . . . . . . . . . . . . . 3
Steering Wheel Controls . . . . . . . 6
Using the System . . . . . . . . . . . . . . 7
Software Updates . . . . . . . . . . . . . 11
Radio . . . . . . . . . . . . . . . . . . . . . . . 12
AM-FM Radio . . . . . . . . . . . . . . . . .
HD Radio Technology . . . . . . . . .
Satellite Radio . . . . . . . . . . . . . . . .
Radio Reception . . . . . . . . . . . . . .
Rear Side Window Antenna . . .
Pandora Internet Radio . . . . . . .
12
15
16
22
23
23
Audio Players . . . . . . . . . . . . . 26
CD Player . . . . . . . . . . . . . . . . . . . . .
USB/SD Port . . . . . . . . . . . . . . . . . .
SD Card Reader . . . . . . . . . . . . . .
Auxiliary Jack . . . . . . . . . . . . . . . . .
Bluetooth Audio . . . . . . . . . . . . . . .
26
29
33
34
34
Rear Seat Infotainment . . . 35
Rear Seat Entertainment (RSE)
System . . . . . . . . . . . . . . . . . . . . . . 35
Rear Seat Entertainment (RSE)
System (Platinum) . . . . . . . . . . . 54
Navigation . . . . . . . . . . . . . . . . . 74
Using the Navigation
System . . . . . . . . . . . . . . . . . . . . . . 74
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Navigation Symbols . . . . . . . . . . . 82
Destination . . . . . . . . . . . . . . . . . . . . 85
OnStar® System . . . . . . . . . . . . . . 98
Settings . . . . . . . . . . . . . . . . . . . . . . 100
Global Positioning
System (GPS) . . . . . . . . . . . . . . 101
Vehicle Positioning . . . . . . . . . . 102
Problems with Route
Guidance . . . . . . . . . . . . . . . . . . . 102
If the System Needs
Service . . . . . . . . . . . . . . . . . . . . . 103
Map Data Updates . . . . . . . . . . . 103
Database Coverage
Explanations . . . . . . . . . . . . . . . 104
Voice Recognition . . . . . . . 104
Phone . . . . . . . . . . . . . . . . . . . . . 112
Bluetooth (Overview) . . . . . . . . .
Bluetooth (Infotainment
Controls) . . . . . . . . . . . . . . . . . . .
Bluetooth (Voice
Recognition) . . . . . . . . . . . . . . . .
Text Messaging . . . . . . . . . . . . . .
112
113
117
118
Settings . . . . . . . . . . . . . . . . . . . 119
Trademarks and License
Agreements . . . . . . . . . . . . . 122
Index . . . . . . . . . . . . . . . . . . . . . i-1
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (2,1)
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (3,1)
Infotainment System
Introduction
Infotainment
The names, logos, emblems,
slogans, and vehicle body designs
appearing in this manual including,
but not limited to, GM, the GM logo,
CADILLAC, CADILLAC Crest &
Wreath and CADILLAC CUE are
registered trademarks of General
Motors LLC., its subsidiaries,
affiliates, or licensors.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name General Motors
of Canada Limited for Cadillac
Motor Division, whenever it appears
in this manual.
Keep this manual with the owner
manual in the vehicle, so it will be
there if it is needed. If the vehicle is
sold, leave this manual in the
vehicle.
3
Overview
Read the following pages to
become familiar with the
infotainment system features.
{ Warning
Taking your eyes off the road for
too long or too often while using
any infotainment features can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.
The infotainment system has built-in
features intended to help prevent
distracted driving by disabling some
functions. A grayed out function is
Litho in U.S.A.
Part No. 23458254 A First Printing
©
2014 General Motors LLC. All Rights Reserved.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
4
Infotainment System
not available for different reasons,
but the most significant reason is
when the vehicle is moving.
Many primary infotainment features
are also available by using the
instrument cluster and steering
wheel controls.
Before driving:
.
Become familiar with the
operation, buttons on the
faceplate, and screen buttons.
.
Set up the audio by setting
favorite stations, setting the
tone, and adjusting speakers.
.
Black plate (4,1)
Set up phone numbers in
advance so they can be called
by pressing a single button or by
using a single voice command if
equipped with Bluetooth® phone
capability.
Customer Assistance
Assistance is available to help with
Bluetooth pairing, other mobile
device interface, and operation
support of the CUE infotainment
system. Specialists are available
when calling this Customer
Assistance number.
U.S.: 1-855-428-3669
(855 4 CUE NOW)
Canada: 1-888-446-2000 (Canadian
Cadillac Customer Care Centre)
1.
Infotainment System
2. VOLUME
The infotainment system is
controlled by using the touchscreen,
the buttons below the touchscreen,
steering wheel controls, and voice
recognition.
3.
O (Power and Mute)
{ (Home Page)
Power (On/Off/Mute)
.
When off, press O (1) to turn
the system on. Press and hold to
turn off.
.
When on, press O to mute the
system. Press O again to
unmute the system.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (5,1)
Infotainment System
Retained Accessory Power (RAP)
5.
5
S SEEK T: Press the left or
right arrow to go to the previous
or next station on the radio or
track on a media source.
The vehicle has RAP. When in RAP
the audio system can be played
even after the ignition is turned off.
See “Retained Accessory Power
(RAP)” in the owner manual.
6. PRESET: Press to go to a saved
favorite.
Volume
Home Page
The black area above the chrome
bar (2) is used to increase or
decrease the volume. There are
three ways to adjust the volume:
.
Slide a finger.
.
Press.
.
Press and hold.
Rear Seat Armrest Control
Panel
If equipped, there is a control panel
in the center of the rear seatback.
See “Armrest Storage” in the owner
manual.
1.
O (Power): Press to turn the
power on or off the sourced
audio or media playback and
sunshade control button (if
equipped).
2.
S VOL T (Volume): Press the
left or right arrow to adjust the
volume of current playback.
3.
Q (Sunshade Switch): Press
and release the switch to control
the rear window sunshade. See
“Rear Window Sunshade” in the
owner manual.
4. SRCE (Source): Press to
change the source of playback.
The Home Page is where
application icons are accessed.
Some features are disabled when
the vehicle is moving.
The Home Page can be set up to
have up to five pages with eight
icons per page.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
6
Black plate (6,1)
Infotainment System
Press the left u or right v or slide
finger left/right across the screen to
access the pages of icons.
v (Next):
Press to go to the next
Home Page.
u (Previous):
Press to go to the
previous Home Page.
k (Interaction Selector): Press to
display the favorites list.
Press and hold a location within the
favorites area to begin the process
of saving a favorite application.
Press the application icon to store
as a favorite, and the name of the
application will be shown in
favorites.
Managing Home Page Icons
1. Press and hold any of the Home
Page icons to edit that icon.
2. Drag the icon to a new location
on the Home Page or to save it
to the applications tray.
3. Press
{ (3) to exit edit mode.
Steering Wheel Controls
The infotainment steering wheel
controls can be used to control the
infotainment features displayed in
the instrument cluster.
When in Valet Mode (if equipped),
access to the infotainment functions
is disabled. See Settings on
page 119.
g (Push to Talk): Press to answer
an incoming call or to start a voice
recognition. See Bluetooth
(Overview) on page 112 or
Bluetooth (Infotainment Controls) on
page 113 or Bluetooth (Voice
Recognition) on page 117 and
“OnStar Overview” in the owner
manual.
i (End Call): Press to decline an
incoming call, or end a current call.
Press to mute or unmute the
infotainment system when not on
a call.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (7,1)
Infotainment System
S or T (Previous or Next):
Press
the five-way control to the left or
right to go to the previous or next
area in the display or to the previous
or next menu.
y or z (Previous or Next):
Press the five-way control up or
down to go up or down in a list
or page.
SEL: Press to select a highlighted
menu item.
C or B (Next or Previous
Favorite): Press to go to the next
or previous favorite when listening
to the radio. Press to go to the next
or previous track when listening to a
media source.
x + or x − (Volume):
Press to
increase or decrease the volume.
7
Using the System
Apps
Audio
If equipped, this feature is available
through the Apps icon on the radio
Home Page. Downloading and
using Apps requires
a Bluetooth Internet connection as
part of a smartphone or other mobile
device data service plan. On most
smartphones, activation is in the
device’s Settings menu under
Mobile Network Sharing, Personal
Hotspot, Mobile Hotspot, Bluetooth
Tethering, or similar. After activation
of the hotspot on the smartphone,
complete the Bluetooth pairing
process using the Phone icon on
the radio Home Page. After pairing
the phone, press the Apps icon on
the radio Home Page. Follow the
prompts to configure the Internet
connection and set up an account.
See www.cadillac.com/cue (U.S.) or
www.cue.cadillac.ca (Canada).
Press the AUDIO icon to display the
active audio source page. Available
sources are AM, FM, XM, CD, My
Media, USB, SD, Bluetooth, and
AUX Input.
Phone
Press the PHONE icon to display
the Phone main page. See
Bluetooth (Overview) on page 112
or Bluetooth (Infotainment Controls)
on page 113 or Bluetooth (Voice
Recognition) on page 117.
NAV (Navigation, If Equipped)
Press the NAV icon to display the
navigation map or OnStar®
Turn-by-Turn Navigation. See Using
the Navigation System on page 74
or “OnStar Navigation” in the owner
manual.
Settings
Press the SETTINGS icon to display
the Settings menu. See Settings on
page 119.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
8
Black plate (8,1)
Infotainment System
Energy
OnStar (If Equipped)
If equipped, press the ENERGY leaf
icon to display energy flow on the
hybrid vehicle. See the owner
manual.
Press the ONSTAR icon to display
the OnStar main page and start
OnStar voice recognition. See
“OnStar Overview” in the owner
manual.
Phone (Voice Recognition, If
Equipped)
Applications Tray
Climate
Press the PHONE microphone icon
on the Home Page to access the
Bluetooth Speech Recognition main
page. See Voice Recognition on
page 104.
Press the CLIMATE icon to display
the Climate main page. See “Dual
Automatic Climate Control System”
in the owner manual.
The applications tray is at the
top-center of the screen. The
applications tray can have three to
five applications.
Rear Climate (If Equipped)
Pandora (If Equipped)
Press the PANDORA icon to begin
Pandora™. See Pandora Internet
Radio on page 23.
Press the R. CLIMATE icon to
display the Rear Climate main page.
See “Rear Climate Control System”
in the owner manual.
To add an application from the
Home Page to the applications tray:
Weather (If Equipped)
Video (If Equipped)
Press the WEATHER icon to display
the Weather main page. See
“SiriusXM Travel Link (If Equipped)”
under Satellite Radio on page 16.
Press the VIDEO icon to display the
video Rear Seat Entertainment main
page. See Rear Seat Entertainment
(RSE) System on page 35 or Rear
Seat Entertainment (RSE) System
(Platinum) on page 54.
1. Press and hold any icon on the
Home Page to enter edit mode.
2. Drag the icon to the
applications tray.
To remove an item from the
applications tray, drag the icon
from the applications tray back
to the Home Page.
Adding or removing applications
from the applications tray will not
remove them from the Home Page.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (9,1)
Infotainment System
Touchscreen Buttons
9
Press/Tap
Press and Hold
Press/Tap is used to select a button
or option, activate an application,
or change the location inside a map.
Press and hold can be used to start
another gesture, move, or delete an
application.
Touchscreen buttons show on the
screen when available. When a
function is unavailable, the button
may gray out. When a function is
selected, the button may highlight.
Proximity Sensing
The infotainment system uses
proximity sensing. When enabled,
certain screen buttons and features
will become visible when a hand
approaches the screen. When the
hand is removed, these features
fade. Proximity Sensing can be
disabled in the Settings applications
in the Display menu options.
Haptic Feedback
Haptic feedback is a pulse that
occurs when a button is pressed on
the screen or when buttons below
the screen are pressed.
Infotainment Gestures
Use the following finger gestures to
control the infotainment system.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
10
Black plate (10,1)
Infotainment System
Drag
Nudge
Fling or Swipe
Drag is used to move applications
on the Home Page, or to pan the
map. To drag the item, it must be
held and moved along the screen to
the new location. This can be done
up, down, right, or left.
Nudge is used to move items a
short distance on a list or a map. To
nudge, hold and move the selected
item up or down to a new location.
Fling or swipe is used to scroll
through a list, pan the map,
or change page views. Do this by
placing a finger on the screen then
moving it rapidly up and down or
right and left.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (11,1)
Infotainment System
Spread
Pinch
11
brush to remove dirt that could
scratch the surface. Then use the
microfiber cloth by gently rubbing to
clean. Never use window cleaners
or solvents. Periodically hand wash
the microfiber cloth separately,
using mild soap. Do not use bleach
or fabric softener. Rinse thoroughly
and air dry before next use.
Software Updates
See the following websites for
information:
Spread is used to zoom in on a
map, certain images, or web page.
Place finger and thumb together on
the screen, then move them apart.
Pinch is used to zoom out on a
map, certain images, or a web
page. Place finger and thumb apart
on the screen, then move them
together.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
For vehicles with high gloss
surfaces or vehicle displays, use a
microfiber cloth to wipe surfaces.
Before wiping the surface with the
microfiber cloth, use a soft bristle
Cadillac
In the U.S., see www.cadillac.com.
In Canada, see www.cadillac.ca.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
12
Infotainment System
Radio
Press the MENU screen button to
display the following menus:
AM-FM Radio
Tone Settings:
Playing the Radio
While on the audio main page the
available sources are: AM, FM, XM
(if equipped), CD, My Media, USB,
SD, Bluetooth, and AUX Input.
.
.
Black plate (12,1)
.
.
Press the RADIO screen button
to scroll through AM, FM,
or SiriusXM® (if equipped).
Press the MEDIA screen button
to scroll through CD (if
equipped), My Media, USB, SD,
Bluetooth, and Aux Input.
Infotainment System Settings
Press the RADIO screen button to
access broadcast sources.
.
Bass, Midrange, Treble,
Surround (if equipped): Press +
or − to adjust. Surround adjusts
the headrest speaker
volume only.
Balance: Press S or T for more
sound from the left or right
speakers. The middle position
balances the sound between the
left and right speakers.
Fade: Press y or z for more
sound from the front or rear
speakers. The middle position
balances the sound between the
front and rear speakers.
Tag Song: Press to bookmark a
song on an Apple device for later
purchase using iTunes®.
Timeshift: Timeshift is the
recording of a radio station for up to
25 minutes. See “Timeshifting” later
in this section.
DSP Modes:
.
If equipped with Bose Studio
Surround® sound system, it will
have four DSP modes including:
‐ Normal: Adjusts the audio to
provide the best sound for all
seating positions.
‐ Driver: Adjusts the audio to
provide the best sound for the
driver.
‐ Rear: Adjusts the audio to
provide the best sound for the
rear seat occupants.
‐ Centerpoint: Creates the best
surround sound for the whole
vehicle.
Auto Volume: If equipped, this
feature adjusts the volume based on
vehicle speed. The options are Off,
Low, Medium- Low, Medium,
Medium - High, or High. Press [
Back to go back to the
previous menu.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (13,1)
Infotainment System
Bose AudioPilot Noise
Compensation Technology:
If equipped, this feature adjusts the
volume based on the noise in the
vehicle. When turned on, AudioPilot
detects noise and vehicle speed to
continuously adjust the audio signal
so that music will sound the same at
a set volume level. This feature is
most effective at lower radio volume
settings where background noise
can affect how well the music is
being played. See www.bose.com/
audiopilot. This feature can be
turned on or off. Press [ Back to go
back to the previous menu.
EQ (Equalizer): If equipped with a
Bose Sound System, the available
choices are Manual and Talk.
HD Radio: For AM and FM only,
press to turn HD reception on or off.
Press [ Back to go back to the
previous menu.
Update Station List: For AM and
FM only, press to update the station
list. Press [ Back to go back to the
previous menu.
Finding a Station
Seeking a Station
13
Storing Radio Station Presets
Favorites are stored in the area at
the bottom of the screen.
Up to 60 preset stations can be
stored under the following:
AM, FM, XM (if equipped), HD
Radio Stations: Press and hold a
favorite button to save the current
station as a favorite. Press a
favorite button to recall a favorite
station.
Mixed-Audio Favorites
Press t or u to search for the
previous or next strongest station.
Tuning a Station
Press the SEEK screen button to
switch to TUNE. Press again to
change back. Press t or u to
manually search for a station.
Favorites that can be stored include
radio stations, navigation,
applications, contacts, tone settings,
artists, songs, albums,
podcasts, etc.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
14
Black plate (14,1)
Infotainment System
Pandora Radio Stations: Press
and hold a screen button to store
the Pandora application. Pandora
favorite stations work when Pandora
is launched.
To scroll through the favorites:
.
Drag up along the top of the
favorites. To close the favorites,
drag them down.
.
Slide a finger to the right or left
to scroll through each page of
favorites. A V indicates which
page is being viewed.
Tone Settings: While viewing the
tone settings and lifting up the
favorite buttons, press and hold to
store a tone setting. Press a screen
button in the favorite area to recall a
favorite tone setting.
The number of favorites displayed is
automatically adjusted by default,
but can be manually adjusted in the
Settings menu under Radio and
then Number of Favorites Shown.
Timeshifting
metadata. Timeshift must be turned
on in the menu before recording can
take place.
Press j to pause playback of the
audio and to initiate timeshift mode.
Press r to resume playback of the
live audio.
When timeshifting begins, a time is
indicated on the right of the play/
pause indicator. This time initially
indicates the time of day at which
playback is paused. This time
continues to show as long as the
system is in a paused mode and the
buffer continues to fill.
Buffer Reset
The audio system can record live
radio for up to 25 minutes. When
tuned to a station, the system
automatically begins recording the
audio along with the associated
The buffer will reset anytime the
broadcast band or stations/channels
are changed. Changing to a media
source while in pause mode will not
reset the buffer.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (15,1)
Infotainment System
Rewinding or Fast Forwarding a
Timeshifted Broadcast
.
Press and hold the t indicator
to reverse playback at a rate of
15 times the rate of normal
playback.
.
Press and hold the u indicator
to advance playback at a rate of
15 times the rate of normal
playback. The timeshift buffer
can be advanced up to the end
of the timeshift buffer and return
to live mode.
Returning to Live Broadcast
If listening to timeshifted radio,
press the LIVE button to return to
live radio.
Timeshifting and Station/Channel
Lists
If browsing a station/channel list is
started while listening to the
timeshift content, the list content is
shown in live time, not
buffered time.
15
Skipping Back in a Broadcast
HD Radio Technology
For programs with metadata,
pressing the previous button less
than five seconds into a program
will make the system skip to the
beginning of the previous program.
If more than five seconds into the
current song/program, the system
starts at the beginning of the current
program. If no metadata is available,
the system skips back 25 seconds.
HD Radio™ Technology is a free
service with features such as
static-free sound, more stations built
onto the frequency such as
HD2 and HD3, and on-screen
information such as artist and song
title.
Reaching the End of the Buffer
1. Tune the radio to the channel.
If the channel is broadcasting
HD Radio Technology, the radio
will automatically switch to digital
audio, indicated with an HD logo
if HD Radio is turned on.
If the audio is paused and the
25 minute buffer is reached, the
buffer continues recording the latest
content and will erase the oldest
content. When playback is started,
the content played will be the last
25 minutes in the buffer.
Channel Access
To access HD Radio channels:
2. Press the SEEK screen button
to switch to TUNE. Press again
to change back. Press t or u
to tune to the previous or next
HD Radio channel.
There may be a delay before the
channel starts playing.
The HD Radio channel number is
indicated next to the logo.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
16
Black plate (16,1)
Infotainment System
HD Radio channels can be saved
as favorites. Songs can be tagged
for download to a connected iPod
touch®.
If the HD Radio signal loses
reception while listening to channel
HD1, the radio will go back to the
main non-HD Radio channel.
When connected to iTunes®, the
Sync button on the device may
need to be pressed to transfer the
tags to iTunes.
If the HD Radio signal loses
reception while listening to channels
HD2 to HD8, the radio mutes until
the signal can be recovered or until
the channel is changed.
See AM-FM Radio on page 12 or
USB/SD Port on page 29.
For a list of all channels, see
www.hdradio.com.
HD can be disabled if driving in a
weak signal area. Press Menu from
the AM/FM screens, then press HD
Radio to toggle HD on and off.
Troubleshooting
Digital Audio Delay: Wait for the
signal to process. This can take
several seconds.
Volume Change, Audio Skip,
Echo, Digital Audio Lost: Channel
signal strength may be weak or the
channel is out of range. Verify
proper reception on another
channel.
Satellite Radio
SiriusXM Satellite Radio
Service (If Equipped)
Vehicles with a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
See www.siriusxm.com or call
1-866-635-2349 in the U.S. In
Canada, see www.xmradio.ca or call
1-877-209-0079.
When SiriusXM is active, the station
name, number, category name,
song title, and artist display on the
screen.
SiriusXM Menu
Pressing the MENU screen button
may display the following:
Tone Settings: Press + or − to
adjust the tone settings. See AM-FM
Radio on page 12.
Tag Song: Press the Tag Song
button to tag the current artist and
song information.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (17,1)
Infotainment System
When connected to iTunes®, the
iPod option on iTunes may need to
be pressed to transfer the
song tags.
Timeshift: Press to turn Timeshift
on or off. See AM-FM Radio on
page 12.
TuneSelect: For SiriusXM only, this
feature allows alerts to be set for
artists or songs that are played on
any other channel. Press
TuneSelect on the menu during
playback of a desired song or artist
to set an alert. Press Manage
TuneSelect to turn the alerts On and
Off or manage the saved selection
of Artists or Songs. To unselect an
alert, press the Song or Artist. To
delete an alert, press −. Press [
Back to go back to the
previous menu.
Auto Volume: If equipped, this
feature adjusts the volume based on
the vehicle speed. See AM-FM
Radio on page 12.
Bose AudioPilot Noise
Compensation Technology:
If equipped, this feature adjusts the
volume based on the noise in the
vehicle. See AM-FM Radio on
page 12.
SiriusXM Travel Link (If
Equipped)
SiriusXM Travel Link is available on
the navigation system through a
service fee subscription.
From the Home Page, press
WEATHER. The system displays
the current weather page.
Current Condition
17
The current weather page displays:
.
Doppler Map with Weather
.
Forecast Information
.
Interaction Selector
.
Status
.
Time of Map Update
.
Applications Tray
Allow approximately 15 minutes for
the current weather in the area to
display.
Weather Regions
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
18
Black plate (18,1)
Infotainment System
When in the weather application,
press the SEARCH icon to display a
split map. The list displayed on the
left of the split map allows changes
to the location.
Weather Screen Not Under
Guidance
The Doppler map and forecast
information display a preview of the
map for the location selected. The
forecast information is for the
current weather or next available
forecast data.
Press the EXIT screen button to
return to the main weather map.
Press one of the options displayed
on the Interaction Selector along the
bottom of the map screen to select
another function or display another
type of list.
Forecast Information
.
The map can be panned to
another location. The forecast
information is updated to the
new location.
.
The city and state update to
reflect the current location.
Doppler Map: The Doppler map is
shown with the vehicle location in
the center of the map.
.
Press the RESET screen button
to reset the map back to the
current vehicle location.
City and State: The city and state
are displayed for the view currently
shown. The default is the current
city and state that the vehicle is in.
Weather Menu
The weather application uses the
navigation system to provide the
appropriate information for the
guidance route. When not under
guidance, it defaults to the current
location.
Press MENU on the Weather
Interaction Selector along the
bottom of the map screen to display
the Weather Menu.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (19,1)
Infotainment System
19
Interaction Selector
The Interaction Selector at the
bottom of the screen can be used to
switch between different views
within the weather screen.
These buttons are:
The options are:
.
.
.
Weather Advisories: Any
weather advisories that are in
effect for the local area or while
on route are displayed in a list.
Press on an advisory from the
list to display a screen that gives
additional details about the
advisory and shows the advisory
location on the map.
Weather Alerts: Press to turn On
or Off.
Map Legend: Press to display
the Map Legend.
The map legend explains each
type of color or symbol on
the map.
.
ZOOM − or ZOOM +: Press to
zoom the map in or out.
.
RESET: Press to reset the map
back to its original location.
.
SEARCH: Press to search for a
new weather map location. The
last destination screen displays.
Press any button along the
bottom of the Interaction
Selector to help find a different
destination. These are g, Cities,
and Recent.
Press Recent to display a list of
recent locations that were
recently viewed for weather.
Press g to activate voice
recognition. State a city and
state or ZIP code. Follow the
voice prompts to find the desired
destination.
Press Cities to enter a city and
state or ZIP code.
Type a city or state name on the
keyboard screen to find the
weather. If the state is omitted,
the system assumes a city is
being searched for within the
current state. If the ZIP code is
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
20
Black plate (20,1)
Infotainment System
typed, the system displays the
city associated with that
ZIP code.
‐ If one match results from a
weather search, the system
returns to the map. The map
and forecast information
updates for that location.
‐ If there are multiple results
from the weather search, a list
of possible matches displays.
The map shows the first match
in the list along with the
current weather information in
the lower right corner.
.
HOURLY: Press to display the
hourly forecast for the current
vehicle location. A forecast icon
is shown for each period
available.
.
36-HOUR: Press to display the
current weather, six-hour
forecast, and tomorrow’s
weather. A forecast icon is
shown for each period available.
.
DAILY: Press to display a daily
forecast for the next five days.
A forecast icon is shown for
each period available.
The service may be available in
more cities in the future. Visit
www.siriusxmnavtraffic.com for
more details on local coverage.
.
MENU: Press to display the
current advisories, turn weather
alerts on or off, and view the
map legend.
To access the traffic features, press
the Traffic screen button on the
map menu.
.
ROUTE: Press to display the
forecasted weather for the route.
This feature is only available
while under route guidance.
SiriusXM NavTraffic (If
Equipped)
If traffic is not available because
there is no valid SiriusXM
subscription, a pop-up displays
information on how to reactivate the
subscription and SiriusXM radio ID.
Traffic Alert While Under Guidance
The infotainment system may have
SiriusXM NavTraffic™. It is a
subscription service provided
through SiriusXM Satellite Radio.
A service fee is required to receive
the SiriusXM NavTraffic service.
Detailed traffic information is
delivered to the vehicle’s navigation
system by the SiriusXM Radio
satellites. SiriusXM NavTraffic
provides continuously updated
traffic information.
If data is received about a traffic
development on the route ahead, a
search for a better route is
performed. If a better route is found,
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (21,1)
Infotainment System
information may be displayed in an
alert. This alert displays the route
information and how much time may
be saved. If the alternative route is
accepted, the current route will be
altered.
incident information is spoken.
Press the Take New Route screen
button to change to the new route.
Traffic Alert While Not Under
Guidance
If the alert is not acknowledged, the
alert automatically times out and
does not modify the route.
The detail view of the incident
shows any data about the incident
as well as how much time could be
saved by avoiding it. The map view
shows the incident, the original
route, and the suggested route.
If voice prompts are enabled, the
While driving and not under
guidance, the system can receive
data indicating an accident or slow
traffic flow. The information about
the incident or slow traffic is
displayed as an alert when the
incident is 5 km (3 mi) ahead. The
incident can be viewed on the map.
Press the Dismiss screen button to
return to the previous map.
21
SiriusXM Travel Link Movie
Listings
A movie theater POI can be
searched through a POI search or
browsed through the POI category
structure. When the details for a
movie theater are shown, there is
additional information about the
theater. When SiriusXM Travel Link
Movie Listings information is
available for the selected theater,
this detailed information is shown in
the additional details area of the
display.
The details shown depend on the
source of the information.
Details shown include:
.
Movie Names
.
Parental Ratings (G, PG-13,
R, etc.)
.
Showtimes
.
Runtime
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
22
Infotainment System
SiriusXM Travel Link Fuel
Pricing
When SiriusXM Travel Link Fuel
Prices information is available for a
particular fuel station, the price
displays for regular unleaded or
diesel fuel, depending on the fuel
type configured in the system.
This fuel station POI can either be
searched for through a POI search,
or browsed through the POI
category structure.
.
.
Black plate (22,1)
Press the Sort button to change
the sort method. The default sort
method is based on distance,
with the closest fuel stations at
the top of the list.
Press the Sort button to cycle
through the sorting options of
distance, price, or name. The
last viewed sorting method is
displayed and is retained over
ignition cycles.
If the sorting method of price has
been selected, the fuel stations in
the list will appear from the lowest to
the highest price based on the fuel
type selected. For gasoline, the
price shown is for regular unleaded.
When diesel is selected as the fuel
type, the diesel price is shown.
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
Radio Reception
If equipped, SiriusXM Satellite
Radio Service provides digital radio
reception. Tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.
Unplug electronic devices from the
accessory power outlets if there is
interference or static in the radio.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
when things like storms and power
SiriusXM Satellite Radio
Service
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (23,1)
Infotainment System
Rear Side Window
Antenna
The AM-FM antenna is located in
the passenger rear side windows.
Make sure the inside surfaces of the
rear side windows are not scratched
and that the lines on the glass are
not damaged. If the inside surfaces
are damaged, they could interfere
with radio reception.
If a cellular telephone antenna
needs to be attached to the glass,
make sure that the grid lines for the
AM-FM antenna are not damaged.
There is enough space between the
grid lines to attach a cellular
telephone antenna without
interfering with radio reception.
Notice: Using a razor blade or
sharp object to clear the inside of
the rear side windows may affect
radio reception or damage the
rear side window antenna.
Repairs would not be covered by
the warranty. Do not clear the
inside of the rear side windows
with sharp objects.
Notice: Do not apply aftermarket
glass tinting with metallic film.
The metallic film in some tinting
materials will interfere with or
distort the incoming radio
reception. Any damage caused to
the antenna due to metallic tinting
materials will not be covered by
the warranty.
23
Personal cell phone data plans are
used. Make sure the latest version
is installed on the device.
Launching Pandora
Pandora Internet Radio
Pandora® is a free Internet radio
service that streams personalized
radio stations based on artists,
tracks, genres, and comedians.
Create stations using the Pandora
website or Smartphone application,
then use - (thumbs up) or ,
(thumbs down) to personalize
stations. To set up an account, or for
more information, go to
www.pandora.com.
A phone or tablet with an Internet
connection and the Pandora
application installed is required.
Connect the iPhone to the USB
port, or connect Android™ or
BlackBerry® through Bluetooth. See
Bluetooth (Overview) on page 112
or Bluetooth (Infotainment Controls)
on page 113 or Bluetooth (Voice
Recognition) on page 117. For first
time use, set up the stations before
connecting to the vehicle.
Using the iPhone
1. Plug the device into the USB
port. The phone screen must be
unlocked.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
24
Black plate (24,1)
Infotainment System
2. Launch Pandora directly from
the Home Page by pressing the
Pandora icon.
Pandora Menus
Press Menu on the Pandora
main page.
If nothing happens when the
available Pandora screen button is
pressed, download the latest
Pandora application and retry.
Bose AudioPilot: If equipped, this
feature adjusts the volume based on
the noise in the vehicle. See AM-FM
Radio on page 12.
Pandora Features
The login screen may display on the
device.
Using an Android or BlackBerry
Phone
The Android or BlackBerry phone
must be unlocked to launch
Pandora service.
1. Pair the phone using Bluetooth.
2. Press Pandora on the Home
Page to launch the service.
3. If nothing happens when the
available Pandora screen button
is pressed, download the latest
Pandora application and retry.
The login screen may display on the
device.
Pandora has a menu system with
the following:
Tone Settings: Press to adjust the
tone settings. See AM-FM Radio on
page 12.
Bookmark Artist: Press to
bookmark the artist.
Bookmark Song: Press to
bookmark the song.
Auto Volume: This feature sets the
auto volume based on the speed of
the vehicle and noise in the vehicle.
See AM-FM Radio on page 12.
Pandora service has features to rate
tracks, skip tracks, or change
stations.
, (Thumbs Down): When
pressed, Pandora stores this
information, changes to the next
track, and does not play this track
on this station again. This helps
Pandora choose which tracks
should not play on this station. This
feature is only available on user
created stations.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (25,1)
Infotainment System
- (Thumbs Up):
When pressed,
Pandora stores this information and
- is highlighted for the remainder of
the track. This helps Pandora
choose which tracks should play on
this station.
Pandora Troubleshooting
u (Next Track): When pressed,
Pandora changes to the next track.
1. Turn the vehicle off.
r or j (Play/Pause):
Press to play
or pause playback.
Unable to Connect Device to
Vehicle
Pandora limits the number of skips
allowed on their service. When the
skip limit is reached, , or u will not
skip the currently playing track, but
the , feedback will be recorded.
3. Wait about 30 seconds, and try
to connect the device again. See
Bluetooth (Overview) on
page 112 or Bluetooth
(Infotainment Controls) on
page 113 or Bluetooth (Voice
Recognition) on page 117.
Advertisements on Pandora
Unable to Start Pandora
Pandora may display
advertisements. The artist name
and track title will not be displayed
and the skip track button will not be
available.
If the device is unable to launch
Pandora:
Pandora Skip Limit
.
Have at least one station
created.
.
For Android and BlackBerry
devices, check that the device is
paired with the vehicle, and
whether the device displays in
the Connected phone sources
list under the Phone icon from
the Home Page.
.
For an iPhone, check that the
USB cable is connected to the
USB port and the screen is
unlocked.
.
Close Pandora on the device
and launch again. Devices that
allow multitasking may require
an extra step to quit the Pandora
application. See the cell phone
manufacturer's user guide.
If the device is unable to connect
through the USB or Bluetooth:
2. Take the Remote Keyless Entry
(RKE) transmitter at least 6 m
(20 ft) away from the vehicle.
.
Check that the latest version of
Pandora is installed.
.
Check that there is an active
account logged into Pandora.
25
Thumbs Up or Thumbs Down
Error
If there is an error trying to rate a
track with the , or - buttons, the
message “Thumbs Down Error” or
“Thumbs Up Error” will display.
Press OK to dismiss.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
26
Black plate (26,1)
Infotainment System
displays. Press this box to
display the dock connector
option.
Loss of Audio
Loss of Pandora audio can happen
in different ways:
Audio Players
CD Player
.
Weak or lost data connection.
3. Select “Dock Connector.”
.
Device needs to be charged.
Common Pandora Messages
.
Application needs to be
relaunched.
The system is capable of playing:
.
Connection between phone and
radio lost.
Pandora Error/Please Check
Connected Device: Not signed in
or Pandora is down for
maintenance.
No Stations Available: No stations
are available on the Pandora server
through the connected device.
.
An iPhone is connected to both
Bluetooth and the USB port.
If there is a loss of audio, playback
can be resumed by changing the
audio flow from Bluetooth to USB
cable.
No Internet Connection: A few
reasons for loss of Internet
connection are:
.
The connected device loses its
cellular connection.
.
The device does not support
Internet connectivity.
.
The device is not in the vehicle.
To change the audio flow:
1. While the iPhone is connected,
double tap the phone’s home
button.
2. Swipe a finger to the left on the
phone’s screen display. A box
with a triangle on the lower line
of the box that is highlighted,
No Bluetooth Signal: The
Bluetooth signal is lost.
The player can be used for CD and
MP3 audio.
.
Most audio CDs
.
CD-R
.
CD-RW
.
MP3 or unprotected WMA
formats
When playing any compatible
recordable disc, the sound quality
can be reduced due to disc quality,
the method of recording, the quality
of the music that has been
recorded, or the way the disc has
been handled.
There can be increased skipping,
difficulty in finding tracks, and/or
difficulty in loading and ejecting.
If these problems occur, check the
disc for damage or try a known
good disc.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (27,1)
Infotainment System
To avoid damage to the CD player:
.
.
Do not use scratched or
damaged discs.
Do not apply labels to discs. The
labels could get caught in the
player.
.
Insert only one disc at a time.
.
Keep the loading slot free of
foreign materials, liquids, and
debris.
.
Use a marking pen to label the
top of the disc.
Press X to eject a disc from the
CD player. If the disc is not removed
within a short period of time, it is
automatically pulled back into the
player.
2. Insert a disc into the slot, label
side up. The player pulls it in the
rest of the way. If the disc is
damaged or improperly loaded,
there is an error and the disc
ejects.
t (Previous/Fast Reverse):
.
Press to seek to the beginning of
the current or previous track.
If the track has been playing for
less than 10 seconds, it seeks to
the previous track. If longer than
five seconds, the current track
starts from the beginning.
.
Press and hold to fast reverse
through a track. Release the
button to return to playing
speed. Elapsed time displays.
u (Next/Fast Forward):
To load a disc:
1. Turn the vehicle on.
Use the following controls to play
the disc:
Playing an Audio MP3 or CD
Loading and Ejecting Discs
27
Press the MEDIA screen button until
CD Audio icon Now Playing view is
selected.
On the CD main page, a track
number displays at the beginning of
each track or Song, Artist, and
Album information displays when
available.
.
Press to seek to the next track.
.
Press and hold to fast forward
through a track. Release the
button to return to playing
speed. Elapsed time displays.
When a Blu-ray™ or DVD disc,
if equipped, is loaded and the CD
button is pressed, a message
displays, Go to video application to
play DVD/BD.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
28
Infotainment System
Error Messages
If Disc Error displays and/or the disc
comes out, it could be for one of the
following reasons:
.
.
Black plate (28,1)
The disc has an invalid or
unknown format.
The road is very rough. Try the
disc again when the road is
smoother.
.
The disc is dirty, scratched, wet,
or upside down.
.
The air is very humid. Try the
disc again later.
.
There was a problem while
burning the disc.
.
The label is caught in the CD
player.
If Disc Player Error displays, it could
be for one of the following reasons:
.
The player temperature is
too high.
.
There are load or eject errors.
If the CD is not playing correctly, for
any other reason, try a known
good CD.
If any error continues, contact your
dealer.
MP3/CD Menu
Press the MENU button while that
source is active to access the menu.
Press any of the following buttons
on the MP3/CD Menu:
Shuffle: Press to play the tracks
randomly. Press again to stop
shuffle.
DSP Modes: If equipped with Bose
Surround sound system, it will have
four DSP modes. See AM-FM Radio
on page 12.
Tone Settings: Press + or − to
adjust Bass, Midrange, Treble,
or Surround. See AM-FM Radio on
page 12.
EQ (Equalizer) Settings: For your
vehicle equipped with a Bose®
sound system the available choices
are Manual and Talk.
MP3 Guidelines
.
Sampling rate: 16 kHz,
22.05 kHz, 24 kHz, 32 kHz,
44.1 kHz, and 48 kHz.
.
Bit rates supported: 8, 16, 24,
32, 40, 48, 56, 64, 80, 96, 112,
128, 144, 160, 192, 224, 256,
and 320 kbps.
.
Recorded on a CD-R or CD-RW.
Auto Volume: If equipped, this
feature adjusts the volume based on
the speed of the vehicle. See
AM-FM Radio on page 12.
MP3 Folder Information
Bose AudioPilot: If equipped, this
feature adjusts the volume based on
the noise in the vehicle. See AM-FM
Radio on page 12.
Root Directory: To access, press
the screen anywhere in the central
area of the screen. The root
directory is treated as a folder. All
Press anywhere between the top
applications tray or the bottom menu
to display the browse screen.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (29,1)
Infotainment System
files contained directly under the
root directory are accessed prior to
any root directory folders.
No Folder: When the CD only
contains compressed audio files
without any folders or playlists, all
files are under the root folder.
File System and Naming: The
song titles, artists, albums, and
genres are taken from the file's ID3
tag and are only displayed if present
in the tag. If a song title is not
present in the ID3 tag, the radio
displays the file name as the
track name.
This vehicle may have two SD card
readers and three USB ports. One
SD card reader and one USB port in
the center console, one USB port in
the storage behind the climate
control system, and if equipped with
Rear Seat Entertainment (RSE),
one SD card reader and one USB
port in the rear media console
storage area.
Playing from a USB
A USB mass storage device can be
connected to the USB port.
29
Gracenote®
When plugging in a USB device,
Gracenote service builds voice tags
for music. Voice tags allow artists,
albums with hard to pronounce
names, and nicknames to be used
to play music through voice
recognition.
While indexing, infotainment
features are available.
My Media Library
USB/SD Port
.
MP3
Audio from videos stored on SD/
USB cards may be listened to while
the vehicle is in a forward gear.
Videos can be watched while the
vehicle is in P (Park). Use play/
pause or next/previous to control
the video or touch in the browse to
display a list of the current video
filters.
.
WMA
.
AAC
.
OGG
My Media is only available when
more than one indexed device is
connected. It allows access to
content from all indexed media
sources. Press the MEDIA screen
button to scroll through the options
until My Media is selected. Use
gestures or screen buttons to scroll
through the content.
.
AIFF
USB MP3 Player and USB Drives
.
3GPP
The USB MP3 players and USB
drives connected must comply with
the USB Mass Storage Class
specification (USB MSC).
Audio extensions supported by the
USB are:
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
30
Infotainment System
To play a USB device:
1. Connect the USB.
2. Press MEDIA until the
connected device is shown.
Use the following when playing an
active USB source:
r (Play):
Press to play the current
media source.
j (Pause):
Press to pause play of
the current media source.
t (Previous/Reverse):
.
.
Press to seek to the beginning of
the current or previous track.
If the track has been playing for
less than 10 seconds, the
previous track plays. If playing
longer than five seconds, the
current track restarts.
Press and hold to reverse
quickly through playback.
Release to return to playing
speed. Elapsed time displays.
u (Next/Fast Forward):
.
Black plate (30,1)
Press to seek to the next track.
.
Press and hold to advance
quickly through playback.
Release to return to playing
speed. Elapsed time displays.
USB Menu
Press Menu to display the USB
menu. The following may be
available:
Shuffle: Press to play the tracks
randomly. Press again to stop
shuffle.
Auto Volume: If equipped, this
feature adjusts the volume based on
the speed of the vehicle. See
AM-FM Radio on page 12.
DSP Modes: If equipped with Bose
Surround sound system, it will have
four DSP modes. See AM-FM Radio
on page 12.
Bose AudioPilot: If equipped,
press to turn Bose AudioPilot On or
Off. AudioPilot is an On/Off
selection on the list entry from the
Main menu. See AM-FM Radio on
page 12.
EQ (Equalizer) Settings: For your
vehicle equipped with a Bose®
sound system the available choices
are Manual and Talk.
Tone Settings : Press + or − to
adjust Bass, Midrange, Treble,
or Surround. See AM-FM Radio on
page 12.
USB Browse Menu
Press the browse screen button to
view the browse menu and the
following options are displayed
along the bottom of the screen:
Playlists:
Supported Playlist extensions are:
m3u, pls, wpl, asx, b4s, and xspf.
1. Press to view the playlists stored
on the USB.
2. Select a playlist to view the list
of all songs in that playlist.
3. Select a song from the list to
begin playback.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (31,1)
Infotainment System
Artists:
1. Press to view the list of artists
stored on the USB.
2. Select an artist name to view a
list of all albums by the artist.
3. To select a song, press All
Songs or press an album and
then select a song from the list.
Albums:
1. Press to view the albums on
the USB.
2. Select the album to view a list of
all songs on the album.
3. Select a song from the list to
begin playback.
Songs:
1. Press to display a list of all
songs on the USB.
2. To begin playback, select a song
from the list.
Genres:
1. Press to view the genres on
the USB.
2. Select a genre to view a list of
artists.
3. Select a song from the list to
begin playback.
3. Select an artist to view albums
by that artist.
Audiobooks:
4. Select an album to view songs
on the album
5. Select a song to start playback.
Podcasts, Composers, Audiobooks,
Videos, and Folder View are shown
when More is selected from the
bottom of the screen.
31
1. Press to view the audiobooks
stored on the iPod. Select an
audiobook to get a list of
chapters.
2. Select the chapter from the list
to begin playback.
Folder View (If Equipped):
Podcasts:
1. Press to view the directories on
the USB/SD card.
1. Press to view the podcasts on
the USB.
2. Select a folder to view a list of all
files.
2. Select podcast to get a list of
podcast episodes.
3. Select a file from the list to begin
playback.
Composers:
File System and Naming
1. Press to view the composers on
the USB.
File systems supported by the
USB are:
2. Select Composer to view a list of
albums by that composer. Select
an album or all songs to view a
list of songs.
.
FAT32
.
NTFS
.
HFS+
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
32
Black plate (32,1)
Infotainment System
The songs, artists, albums, and
genres are taken from the file’s
song information and are only
displayed if present. The radio
displays the file name as the track
name if the song information is not
available.
Supported Apple® Devices
The following Apple devices are
supported:
.
iPod classic®
To change the audio flow:
.
iPod® with video
.
iPhone® 5
.
iPhone 4S
1. While the iPhone is connected,
double tap the phone’s home
button.
.
iPhone 4G
.
iPhone 3GS
.
iPhone 3G
.
iPhone
iPad®
.
iPod touch (5th generation)
.
.
iPod touch (4th generation)
Loss of Audio
.
iPod touch (3rd generation)
.
iPod touch (2nd generation)
.
iPod touch (1st generation)
.
iPod nano® (7th generation)
.
iPod nano (6th generation)
Do not pair the Bluetooth of an
iPhone that is connected by USB.
If an attempt to pair the Bluetooth of
the same connected phone is made,
the system will automatically mute
the iPod audio.
.
iPod nano (5th generation)
.
iPod nano (4th generation)
.
iPod nano (3rd generation)
.
iPod nano (2nd generation)
.
iPod nano (1st generation)
®
If there is a loss of audio, playback
can be resumed by changing the
audio flow from Bluetooth to USB
cable.
2. Swipe a finger to the left on the
phone’s screen display. A box
with a triangle on the lower line
of the box that is highlighted
displays. Press this box to
display the dock connector
option.
3.
Select “Dock Connector.”
Other phones such as the Android
phones may have a similar reaction.
Storing and Recalling Media
Favorites
To store media favorites, press and
hold an open favorite during media
playback to display a list of media
types. Select from this list.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (33,1)
Infotainment System
The media types that may
display are:
Genres: Press to store the current
genre as a favorite. Press a screen
button in the favorite area to recall a
favorite genre. The first song of the
genre begins to play.
Artists: Press to store the current
artist as a favorite. Press a screen
button in the favorite area to recall a
favorite artist. The first song in the
artist list begins to play.
Albums: Press to store the current
album as a favorite. Press a screen
button in the favorite area to recall a
favorite album. The first song in the
album list begins to play.
Playlists: Press to store the
current playlist as a favorite. Press a
screen button in the favorite area to
recall a favorite playlist. The first
song in the playlist begins to play.
Songs: Press to store the current
song as a favorite. Press a screen
button in the favorite area to recall a
favorite song.
Podcasts or Podcast Episode:
Press and hold a screen button to
store the current podcast as a
favorite. Press a screen button in
the favorite area to recall a favorite
podcast or podcast episode. The
podcast or podcast episode begins
to play.
Audiobooks: Press and hold a
screen button to save the current
audiobook as a favorite. Press a
screen button in the favorite area to
recall a favorite audiobook; the first
chapter in the audiobook begins
to play.
Videos: Press and hold a screen
button to store the current video as
a favorite. Press a screen button in
the favorite area to recall a favorite
video; the first episode in the video
begins to play. Not all formats are
supported.
33
SD Card Reader
This vehicle may have two SD card
readers, one in the center console
and one in the rear HVAC area,
if equipped with Rear Seat
Entertainment (RSE).
The SD card reader is for audio and
video playback and uses the same
controls as the USB Port. Playback
from an SD card follows the same
file formats and restrictions defined
under USB/SD Port on page 29. Not
all formats are supported.
Set up the SD card while the vehicle
is in P (Park). See “Audio” under
Infotainment on page 3.
Place the card into the port.
If an SD card has already been
connected, but a different source is
currently active, press the MEDIA
screen button to scroll through the
audio source screens until SD card
displays.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
34
Black plate (34,1)
Infotainment System
Auxiliary Jack
Bluetooth Audio
Bluetooth Audio Menu
This vehicle has an auxiliary input
jack in the center console under the
armrest and in the rear media
console if equipped with Rear Seat
Entertainment (RSE). Possible
auxiliary audio sources include:
If equipped, music may be played
from a paired Bluetooth device. See
Bluetooth (Overview) on page 112
or Bluetooth (Infotainment Controls)
on page 113 or Bluetooth (Voice
Recognition) on page 117 for help
pairing a device.
Press the MENU screen button to
display the Bluetooth Audio menu.
The following may be available:
Volume and song selection may be
controlled by using the Infotainment
controls or on the phone/device.
If Bluetooth Audio is selected and
no volume is present, check the
volume setting on both your phone/
device and the Infotainment system.
Auto Volume: If equipped, this
feature adjusts the volume based on
the speed of the vehicle. See
AM-FM Radio on page 12.
.
Laptop computer
.
Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Set up an
auxiliary device while the vehicle is
in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack. When a device
is connected, the system can play
audio from the device over the
vehicle speakers.
If an auxiliary device has already
been connected, but a different
source is currently active, press the
MEDIA screen button to scroll
through audio source screens, until
AUX source screen displays.
Music can be launched by pressing
the MEDIA screen button on the
Home Page.
To play music via Bluetooth:
1. Power on the device, and pair to
connect the device.
2. Once paired, go into the audio
application from the Home Page
or via the applications tray.
Select MEDIA until Bluetooth
displays.
DSP Modes: If equipped with Bose
Surround sound system, it will have
four DSP modes. See AM-FM Radio
on page 12.
Bose AudioPilot: If equipped,
press to turn Bose AudioPilot On or
Off. AudioPilot is an On/Off
selection on the list entry from the
Main menu. See AM-FM Radio on
page 12.
EQ (Equalizer) Settings: For your
vehicle equipped with a Bose®
sound system the available choices
are Manual and Talk.
Tone Settings: Press + or − to
adjust Bass, Midrange, Treble,
or Surround. See AM-FM Radio on
page 12.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (35,1)
Infotainment System
Press [ Back to go back to the
previous menu.
Manage Bluetooth Devices: Press
to go to the Bluetooth page to add
or delete devices or pair.
When selecting Bluetooth audio, the
radio may not be able to launch the
audio player on the connected
device to start playing. When the
vehicle is not moving, use the
phone to begin playback.
All devices launch audio differently.
When selecting Bluetooth audio as
a source, the radio may show as
paused on the screen. Press play
on the device or press r on screen
to begin playback.
Some phones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will
check to see if any is available and
display it. For more information
about supported Bluetooth features,
see www.gm.com/bluetooth.
Rear Seat
Infotainment
Rear Seat Entertainment
(RSE) System
35
System Operation
The video screens are on the back
of the driver and front passenger
seats, or overhead in the second or
third row (if equipped).
The vehicle may have an RSE
system. The RSE system includes
screen(s), Blu-ray/DVD/CD player,
USB, SD, audio/video jacks, wired
headphone jack, wireless
headphones (if equipped), and a
remote control.
Before Driving
The RSE can only be viewed on the
front screen when the vehicle is in
P (Park). The driver cannot safely
view the video screen while driving.
In severe or extreme weather
conditions, the RSE system may not
work until the temperature is within
the operating range of above
−20°C (−4°F) and below
55°C (131°F).
Rear Seat Screens (As Equipped)
1. IR Lens
2. Release Button
To use:
1. Push the release button on the
seatback console or in front of
the overhead screen.
2. Move the screen to the viewing
position. The remote must be
removed from the storage
location to be used.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
36
Black plate (36,1)
Infotainment System
3. Opening a screen will turn the
system on. If the screens are
open with the system off, press
the power button on the remote
to turn the system on. The
system can also be turned on
from the front infotainment
system by pressing the RSE
icon on the Home Page.
Push the video screen down into its
locked position when it is not in use.
The screen turns off automatically.
The audio may continue with the
screens down. This allows listening
to music without the screen on.
At the top of the left RSE seatback
screen or at the front of the
overhead screen there are eight
infrared transmitter lights for the
wireless headphones throughout the
vehicle. Both seatbacks have an
infrared receiver for the remote
control on the top of each console.
{ Caution
Avoid directly touching the video
screen, as damage may occur.
Sources
Sources, if equipped, include AM,
FM, BD, XM (if equipped), AUX,
Photos, CD/DVD/Blu-ray, USB, and
SD cards.
Menus and Features
AM/FM Menu
Press the RADIO button on the
remote, then select AM or FM.
Use this menu to select All Strong
Stations, All Stations, Favorites,
Categories, Headphones, Overhead
Display (if equipped), DivX® VOD,
or Software Information.
XM Menu
Access the AM or FM menu by
pressing any menu button in any
AM or FM screen.
Press the RADIO button on the
remote control and then select XM
(if equipped) by pressing Enter on
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (37,1)
Infotainment System
the remote. Access XM Menu by
pressing Menu button in any XM
screen. This menu is used to select
Channel List, XM View, Favorites,
Categories, Headphones, Overhead
Display, DivX VOD, or Software
Information.
Disc Menu BD
Choose from POP UP MENU
(BDMV only), TOP MENU, COLOR,
KEYPAD, DISC CONTROL, and
MORE (PREV STILL, NEXT STILL,
SETTINGS).
Press the MENU button on the
remote control from any DVD
screen to display screen controls to
select from TOP MENU, KEYPAD,
NEXT STILL, PHOTO, and
SETTINGS.
Press the MENU button on the
remote control from any BD screen
to display the following menus.
CD Menu
Close any menu by pressing the
MENU button or / BACK button,
or waiting for the 15-second
time out.
Disc Menu DVD
Press the MEDIA button on the
remote, then select CD/DVD/BD,
USB, SD, or AUX by pressing Enter.
37
Close this menu by pressing the
Menu button or Back button,
or waiting for the 15-second
time out.
Press the MENU button on the
remote control from any CD screen.
The CD Menu contains: Track List,
Shuffle, Headphones, Brightness,
Player Setup: Audio Compression,
Auto Enter (for CD-DA only), Title
Search (for CD-DA only), Disc
Information (for CD-DA only),
Overhead Display (if equipped), and
Software Information. When a disc
is ejected, only Brightness,
Headphones, Overhead Display (if
equipped), Player Setup, DivX VOD,
and Software Information will be
available.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
38
Black plate (38,1)
Infotainment System
Pop Up Menu (BD Only)
Color (BD Only)
Keypad BD/DVD
Select COLOR to display the four
color button options: blue, yellow,
red, and green. Highlight a color
option and press ENTER and the
appropriate action will be carried
out. Press the Back button or MENU
button, or wait for the 15-second
time out to close the menu. Press
the down arrow on the yellow color
to keep the overlay menu up, but
close the color menu. The color
menu is disc dependent; selecting
colors for discs that do not support
this feature will have no function.
Press KEYPAD to display the single
digit entry keypad. To close the
keypad, press the / BACK or
MENU button, wait for the menu to
time out, or press the down arrow
from the exit, or Done buttons to
keep the menu up but close the
keypad. The keypad is disc
dependent; selecting numbers for
discs that do not support this feature
will have no function.
Select POP UP MENU from the
menu options to display the disc
menu on top of the movie. Make a
selection to exit the Pop-up menu.
When the Pop-Up menu is opened,
the overlay/Interaction Selector
menu will be closed. The Pop-up
menu is disc dependent and may or
may not time out on its own.
Top Menu BD/DVD
Select this item to display the menu
for the DVD or BD. Make a selection
to exit the TOP MENU. TOP MENU
is not available for BDAV, DVD-VR,
and AVC-REC.
The keypad input is limited to four
digits. Any digits entered beyond
four will be discarded.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (39,1)
Infotainment System
Press the Clear button to clear one
digit at a time. Press and hold the
Clear button to clear all entered
digits.
dependent; selecting controls for
discs that do not support this feature
will have no function.
Disc Control (BDAV and
BDMV Only)
Press Stop to close the overlay
menu and open the Disc Stopped
screen. Press Menu on the screen
to open the Disc Stopped menu.
Select from Resume Playback, Top
Menu, Title Search, Restart Disc,
Browse Media, and Player Setup.
Some of these options are not
available while the disc is playing.
Press DISC CONTROL to display
options for subtitles, play, pause,
track forward, track previous, and
stop the disc. Press the / BACK
button or MENU button, or wait for
the time out to close the menu.
Press the down arrow from Stop,
Play, or Next to keep the overlay
menu up, but close the disc control
menu. The disc control menu is disc
39
Restart Disc: Allows the disc to
restarted from the beginning.
More BD/DVD
Stop Disc (DVD Only)
Resume Playback: Returns to the
current position on the disc and
resumes play.
Top Menu: Returns to the disc
provided menu.
Title Search (BDMV, AVCHD, and
DVD-V only): Provides a keypad.
Browse Media (BDAV, DVD-A,
DVD-VR, AVCREC only): Allows the
media on the disc to be searched in
a list format.
The MORE submenu includes both
the SETTINGS item and items
related to still pictures.
Prev Still/Next Still/Stills Off
This feature allows for turning still
off, going to the previous still,
or advancing to the next still picture.
PREV STILL will go back to the
previous picture. NEXT STILL will
advance to the next picture in
sequential order. STILLS OFF will
return to the designated home still,
if it is available. Press the / BACK
or MENU button, or wait for the
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
40
Black plate (40,1)
Infotainment System
15-second time out to close the
menu. Press the down arrow on the
bottom option to close the NEXT
STILL pop-up, the menu will remain
up. This feature is disc dependent.
This feature can also be accessed
from the Photo button on the DVD
Disc Menu depending on the disc.
Settings BD/DVD
Channels, DivX VOD, Disc
Information, Overhead Display (if
equipped), Headphones, and
Software Information.
Browse Media
Browse Media allows browsing by
Video List or Playlist.
Title Search (AVCREC and DVD-V)
This allows the titles provided by the
disc to be searched. Select this
option to bring up a keypad to
search for specific titles.
Press Stop to close the overlay
menu and open the Disc Stopped
screen. Press Menu on the screen
to open the Disc Stopped menu.
Select Title Search.
This allows access to Browse Media
(BDAV, AVCREC, DVD-A, and
DVD-VR only), Title Search
(AVCHD, DVD-V, BDMV Only), Top
Menu (not available in BDAV),
Screen Mode, Subtitles, Angle
(BDMV, DVD-V, DVD-A only),
Restart Disc, Audio Tracks,
Brightness, Player Setup, Audio
arrow. Use screen mode to adjust
the framing on the RSE display.
Screen Mode only applies to video
sources and should be maintained if
the disc is ejected.
Disc Subtitles BD/DVD
Select Subtitles from the Settings
menu by highlighting Subtitles and
pressing Enter or the right arrow.
Select a subtitle by highlighting this
option and pressing enter or the
right arrow. Selecting the subtitle will
display the updated now playing
screen.
Disc Angle BD/DVD
Select to display the menu for the
DVD or BD.
Select Angle from the Settings
menu by pressing Enter or the right
arrow. Select an angle by using the
up and down arrows to highlight the
option and pressing Enter or the
right arrow.
Screen Mode Setting BD/DVD
Restart Disc BD/DV
Select Screen Mode Normal, Wide,
or Zoom by highlighting Screen
Mode and pressing enter or the right
Select Restart Disc to restart the
disc from the beginning.
Top Menu BD/DVD
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (41,1)
Infotainment System
Disc Audio Tracks BD/DVD
Player Setup may include the
following options:
41
Default Subtitle Language
.
Default Menu Language
.
Default Audio Language
When no disc is inserted, select
from a list of languages or enter a
language code.
.
Default Subtitle Language
Audio Compression
Brightness Settings
.
Audio Compression
Select Brightness from the Settings
menu by highlighting Brightness and
pressing the Enter button or the
right arrow.
.
Pseudo Resume
When on, the RSE will attempt to
reduce the difference between the
audio highs and lows.
.
Auto Enter
Enter Language Code
.
Audio Channel is in the Setting
menu. Audio Channel is
available in AVCREC, BDAV,
and DVD-VR..
Enter the desired language code.
Language/code
User
Code
.
Format Internal User Memory:
Only shown when no disc is
inserted.
Select Audio Tracks from the
Settings menu by highlighting Audio
Tracks and pressing Enter or the
right arrow, if this feature is
supported by the audio disc.
Increase the brightness by using the
up or right arrow and decrease the
brightness by using the down or left
arrow.
Player Setup BD/DVD
Default Menu Language
When no disc is inserted, select
from a list of languages or enter a
language code.
Default Audio Language
When no disc is inserted, select
from a list of languages or enter a
language code.
Japanese
JPN
7465
English
ENG
6978
French
FRA
7082
German
DEU
6869
Italian
ITA
7384
Spanish
SPA
6983
Dutch
NLD
7876
Russian
RUS
8285
Chinese
ZHO
9072
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
42
Black plate (42,1)
Infotainment System
Korean
KOR
7579
Corsican
COS
6779
Hindi
HIN
7273
Greek
ELL
6976
Czech
CES
6783
Croatian
HRV
7282
Afar
AAR
6565
Welsh
CYM
6789
Hungarian
HUN
7285
Abkhazian
ABK
6566
Danish
DAN
6865
Armenian
HYE
7289
Afrikaans
AFR
6570
Bhutani
DZO
6890
Interlingua
INA
7365
Amharic
AMH
6577
Esperanto
EPO
6979
Interlingue
ILE
7369
Arabic
ARA
6582
Estonian
EST
6984
Inupiak
IPK
7375
Assamase
ASM
6583
Basque
EUS
6985
Indonesian
IND
7368
Aymara
AYM
6589
Persian
FAS
7065
Icelandic
ISL
7383
Azerbaijani
AZE
6590
Finnish
FIN
7073
Hebrew
HEB
7269
Bashkir
BAK
6665
Fiji
FIJ
7074
Yiddish
YID
8973
Byelorussian
BEL
6669
Faroese
FAO
7079
Javanese
JAV
7487
Bulgarian
BUL
6671
Friesian
FRY
7089
Georgian
KAT
7565
Bihari
BIH
6672
Irish
GLE
7165
Kazakh
KAZ
7575
Bislama
BIS
6673
Scots-Gaelic
GLA
7168
Greenlandic
KAL
7576
Bengali
BEN
6678
Galician
GLG
7176
Cambodian
KHM
7577
Tibetan
BOD
6679
Guarani
GRN
7178
Kannada
KAN
7578
Breton
BRE
6682
Gujarati
GUJ
7185
Kashmiri
KAS
7583
Catalan
CAT
6765
Hausa
HAU
7265
Kurdish
KUR
7585
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (43,1)
Infotainment System
43
Kirghiz
KIR
7589
Occtian
OCI
7967
Vietnamese
VIE
8673
Latin
LAT
7665
Oromo
ORM
7977
Volapuk
VOL
8679
Lingala
LIN
7678
Oriya
ORI
7982
Wolof
WOL
8779
Laothian
LAO
7679
Panjabi
PAN
8065
Xhosa
XHO
8872
Lithuanian
LIT
7684
Polish
POL
8076
Yoruba
YOR
8979
Latvian
LAV
7686
Pashto, Pushto
PUS
8083
Zulu
ZUL
9085
Malagasy
MLG
7771
Portuguese
POR
8084
Slovenian
SLV
8376
Maori
MRI
7773
Quechua
QUE
8185
Samoan
SMO
8377
Macedonian
MKD
7775
Rhaeto-Romance ROH
8277
Shona
SNA
8378
Malayalam
MAL
7776
Kirundi
RUN
8278
Somali
SOM
8379
Mongolian
MON
7778
Romanian
RON
8279
Albanian
SQI
8381
Moldavian
MOL
7779
Kinyarwanda
KIN
8287
Serbian
SRP
8382
Marathi
MAR
7782
SanSkrit
SAN
8365
Siswaiti
SSW
8383
Malay
MSA
7783
Sindhi
SND
8368
Sesotho
SOT
8384
Maltese
MLT
7784
Sangho
SAG
8371
Sundanese
SUN
8385
Burmese
MYA
7789
Serbo-Croatian
SCR
8372
Swedish
SWE
8386
Nauru
NAU
7865
Singhalese
SIN
8373
Swahili
SWA
8387
Nepali
NEP
7869
Slovak
SLK
8375
Tamil
TAM
8465
Norwegian
NOR
7879
Uzbek
UZB
8590
Telugu
TEL
8469
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
44
Black plate (44,1)
Infotainment System
Tajik
TGK
8471
Thai
THA
8472
Tigrinya
TIR
8473
Turkmen
TUK
8475
Tagalog
TGL
8476
Setswana
TSN
8478
Auto Enter
Wired Headphones
When on, the RSE will attempt to
start play of the video when the disc
is inserted. This feature can be
turned on or off.
To select the headphone audio for
the wired headphone jack based on
screen 1 or screen 2, press Enter or
the right arrow on the headphones.
Press the Back button to exit
the menu.
Not all discs support this feature.
Format Internal User Memory
Tatar
TAT
8484
Twi
TWI
8487
To format internal user memory,
select Format Internal User Memory
from the Player Setup, then select
OK. A message displays and the
activity indicator displays.
A message displays when the
format is complete.
Ukrainian
UKR
8575
Errors
Urdu
URD
8582
Errors can occur if the local storage
area has been broken or if the
ignition is turned off during
formatting. If the screen is closed
during formatting, this will not
interrupt the formatting. If the screen
is opened again, the current state of
format will be displayed. If an error
occurs, the Error screen will display
when the ignition is turned on.
Tonga
TON
8479
Turkish
TUR
8482
Tsonga
TSO
8483
Pseudo Resume
When on, the RSE will attempt to
resume play of the video where it
left off when re-entering the vehicle.
This feature can be turned on or off.
The headphones are linked to
screen 1 by default.
Player Setup (CD-DA Only)
This allows access to the Audio
Compression and Auto Enter.
Title Search (CD-DA Only)
This displays a keypad. Press Stop
to close the overlay menu and open
the Disc Stopped screen. Press
Menu on the screen to open the
Disc Stopped menu. Select Title
Search.
Disc Information (CD-DA Only)
If the inserted disc is a BDMV,
BDAV, AVCHD, AVCREC,
DVD-Video, or DVD-VR, the disc
title should display. If the inserted
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (45,1)
Infotainment System
disc is DVD-Audio, DTS-CD, CDDA,
or Mixed-CD, the track number will
display.
DivX® VOD
This indicates the vehicle is
registered to play DivX media and
how to obtain more information.
Overhead Display
On vehicles with a third overhead
display option, this allows the
overhead display to always show
what is on screen 1 or 2.
Software Information
This allows access to Version
information, Save Vehicle Info to
USB, and Open Source Info.
Save Vehicle Info to USB allows the
current version to be saved to a
jump drive, which must be done
before an update can be performed.
Open Source Info indicates where
software information can be found.
Changing Between SCREEN 1 and
SCREEN 2
For single overhead screen
systems only:
Although two audio sources can be
listened to at one time, only one
video source can be viewed on the
overhead screen at a time.
Press the SCREEN 1 or SCREEN 2
button on the remote control to
change between which source will
display on the overhead screen.
When SCREEN 1 is being displayed
and the SCREEN 2 button on the
remote is pressed, the source for
SCREEN 2 will be displayed. The
audio for SCREEN 1 is available on
channel 1 of the headphones and
the audio for SCREEN 2 is available
on channel 2 of the headphones.
Change the channel on the
headphones to the desired screen
source.
One user can listen to the audio
from SCREEN 1 and view the
source on the overhead display
45
while another user can listen to a
separate audio source by changing
the channel on the wireless
headphones or setting their wired
headphones to SCREEN 2 in
the MENU.
RSE Controls Available from
the Front Screen
To access the RSE application,
select the Video icon from Home
Page. The Video app may also be
selected from the applications tray if
it has been stored in one of the five
locations.
Sourcing to DVD/BD
After a disc is inserted, it will
automatically begin playing on both
rear screens. If no video disc is
inserted or if the disc is ejected
while it is sourced to DVD/BD, the
screen will display “No Video Disc
Inserted.”
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
46
Black plate (46,1)
Infotainment System
With the vehicle in P (Park), BD/
DVD can be watched on the front
screen. The following icons will
appear along the bottom of the front
screen when a DVD, VCD, USB,
SD, or AUX is inserted:
MEDIA button will automatically be
sourced for both rear screens and
begin playback from the first
available file.
The video will only appear on the
front screen with the vehicle in
P (Park). When the vehicle is in any
other gear, the front screen displays
the active media source.
DVD/BD Disc Menu
The following appears when a BD is
sourced:
With the vehicle in P (Park), press
to access the DVD/BD disc menu.
Make a selection to exit the
disc menu.
Next Track/Previous Track
Rear Media
REAR MEDIA will allow transitioning
between Disc, USB, SD, AUX
sources for the rear screens.
Sources selected using the REAR
Use u to skip ahead, or t to skip
back between chapters. Press t
less than 10 seconds into the
current track to start at the
beginning of the previous track.
Press t more than five seconds
into the current track to start at the
beginning of the current track.
Fast Forward/Fast Rewind
With the vehicle in P (Park), hold u
or t for approximately one and
one-half seconds to fast forward or
fast rewind at a rate of eight times
normal playback. If u or t are
held for approximately six seconds,
the rate of fast forward or fast
rewind will increase.
Play/Pause
Press r to play or j to pause,
depending on the current selection.
Keypad for DVD/VCD/SD/USB
With the vehicle in P (Park), press
to display the DVD keypad. DVD
keypad functionality is disc
dependent and may not be available
on all DVDs. Up to four digits can
be entered. Press Clear to remove
one digit in the entry field. Press
and hold Clear to remove all digits
in the entry field.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (47,1)
Infotainment System
Pop Up Menu (BD Only)
This displays the pop up menu
contents for the BD. Make a
selection to exit POP UP MENU.
Cursor
The cursor is used to navigate and
select items in the disc menu. Press
the up, down, right, or left arrows,
or the ENTER button. The cursor
will close after a selection or
timeout.
Sourcing USB/SD/VCD/AUX with
Video
With the vehicle in P (Park), video
can be watched on the front screen
from devices plugged into the rear
pod. The following icons will be
available:
These features will function the
same as in DVD/BD sources, with
the following exceptions:
.
KEYPAD is only available for
VCD in P (Park).
.
DISC MENU is only available for
disc sources such as VCD. The
system displays the menu
provided by the disc.
Sourcing DVD/BD/USB/SD/VCD
With the vehicle in D (Drive), the
following icons display along the
bottom of the front screen when one
of these sources is active:
47
Rear Media
Use REAR MEDIA to select AUX,
Disc, USB, or SD sources for the
Rear Seat Entertainment (RSE).
When using the REAR MEDIA
button to select a source, both rear
screens will be sourced and begin
playback of the first available file.
The video will only display on the
front screen if the vehicle is in
P (Park). When the vehicle is in any
other gear, the front screen displays
the active media source.
Previous Track/Next Track
Press t or u to select the
previous or next track on the current
media.
Play/Pause
DVD/BD/USB/SD/VCD: All five
buttons are available.
AUX: Only REAR MEDIA and
MENU are available.
Press r to play or j to pause,
depending on the current selection.
A time bar displays when the pause
button is pressed.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
48
Black plate (48,1)
Infotainment System
Menu (DVD/BD/SD/USB/AUX/VCD)
Traffic Program Alerts (DVD/BD)
MENU is only available in D (Drive).
Press the MENU button to display
these menu options:
.
Tone Settings
Traffic alerts will display in the RSE
system. The video will continue to
play and the audio will mute,
depending on the alert.
.
Auto Volume
Closing the Menu (DVD/BD)
.
Traffic Program
Press the Back or Exit button to
close a menu. This will return to the
RSE application on the previously
viewed screen.
Tone Settings (DVD/BD)
Tone settings for bass, mid, and
treble are available in any source
mode. Once set, tone settings are
set for all sources.
Auto Volume Control (DVD/BD)
Automatic volume control (AVC)
adjusts the volume of the audio
based on the speed or ambient
noise of the vehicle. Some vehicles
may be equipped with the Bose
AudioPilot system. In these cases,
the Auto Volume main menu item is
replaced with the Bose AudioPilot
menu item. AVC or Bose AudioPilot
is available to use with any
source mode.
Power
Press the power button on the
screen to turn the rear RSE screens
on or off. The front screen will
continue to operate when the rear
screens are turned off. The rear
screens can be turned back on by
pressing the power button again or
from the rear seat by using the
remote. Select SCREEN 1 or 2 and
press the power button.
Headphones
1. Power indicator light
2. Channel 1 or 2 switch
3. Volume control
4. Power button
5. Battery cover
RSE includes two 2-channel
wireless headphones. The
headphones are used to listen to
various multimedia. The wireless
headphones have a power button,
Channel 1 or 2 switch, and a
volume control.
Press the power button to turn on
the headphones. A light on the
headphones comes on. If the light
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (49,1)
Infotainment System
49
does not come on, check the
batteries. Intermittent sound or static
can also indicate weak batteries.
See “Battery Replacement” later in
this section.
forward or stepping out of the
vehicle can cause the headphones
to lose the signal or have static.
replacement ear pads, call
1-888-293-3332 or contact your
dealer.
Use the volume control on the
headphones to adjust the volume.
Battery Replacement
Turn the headphones off when not
in use.
For best audio performance, wear
the headphones as indicated with
L (Left) and R (Right) on the ear
pads. Do not let anything cover the
ear pads.
1. Loosen the screw to the battery
door on the left side of the
headphones.
Press the center of the right side of
the headphone to change the
channel. Channel 1 will provide
audio associated with screen 1 and
channel 2 will provide audio
associated with screen 2.
.
.
Screen 1 is behind the driver/left
seatback.
Screen 2 is behind the
passenger/right seatback.
Infrared transmitters are on the top
of the left seatback video screen.
The headphones shut off
automatically to save the battery
power if the RSE system is off or if
the headphones are out of range of
the transmitters for more than
three minutes. Moving too far
{ Caution
Do not store the headphones in
heat or direct sunlight. This could
damage the headphones and
repairs will not be covered by the
warranty. Storage in extreme cold
can weaken the batteries. Keep
the headphones stored in a cool,
dry place.
If the foam ear pads become worn
or damaged, the pads can be
replaced separately. To purchase
To change the batteries:
2. Slide the battery door open.
3. Replace the two AAA batteries.
4. Replace the battery door and
tighten the screw.
Remove the batteries if the
headphones will not be used for a
long time.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
50
Black plate (50,1)
Infotainment System
Auxiliary Inputs
Audio/Video (A/V) Jacks
The A/V jacks allow audio or video
cables to be connected from an
auxiliary device such as a
camcorder or video game system.
The A/V jacks are color coded:
Rear Media Connections (As
Equipped)
1. SD
2. USB
3. AUX
4. Headphone Jack
5. Wired Headphone Volume
Wheel
If equipped with RSE, a USB
port (1), an SD card reader (2), A/V
input jacks (3), wired headphone
jack (4), and volume control (5) will
be inside the rear storage area of
the center console.
.
Yellow for video input
.
White for left audio input
.
Red for right audio input
Power for the auxiliary devices is
not supplied by the infotainment
system.
To use the auxiliary inputs of the
RSE system:
To use the USB and SD:
1. Insert the device in the
appropriate slot.
2. Select the source via the rear
screen menu with the remote
control MEDIA button.
3. Select the source via the front by
pressing on the “Video”
application on the home screen.
Audio Output
Audio from a Blu-ray/DVD/CD
player or auxiliary inputs can be
heard through:
1. Connect the auxiliary device
cables to the A/V jacks.
.
Wireless headphones.
.
Vehicle speakers.
2. Power on both the auxiliary
device and the RSE video
screen.
.
Vehicle wired headphone jack.
USB/SD
This allows for video and audio
playback of supported media.
The RSE system transmits the
audio signal to the wireless
headphones if an audio signal is
available. See “Headphones” earlier
in this section.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (51,1)
Infotainment System
Wired Headphone Jack
1.
Audio from the wired headphone
jack can be heard from the desired
source through the MENU button on
the remote and by selecting
Settings, then Headphone. The
headphone audio is selected based
on the audio associated with
screen 1 or screen 2.
The front seat passengers are able
to listen to playback from the A/V
jacks through the vehicle speakers
by selecting Rear A/V as the source
on the radio.
7 (Previous/Reverse)
.
Radio: Press to seek the
previous radio station.
.
CD: Press to seek the
previous track.
.
Blu-ray/DVD: Press to seek
the previous chapter.
.
.
Remote Control
3.
4.
Remote Control Buttons
Press to scroll through the
menus including: CD, AUX,
Blu-ray/DVD, SD, USB.
J (Play/Pause)
.
.
Blu-ray/DVD: Press to seek
the next chapter.
.
Press and hold to fast
forward.
5. SCREEN 1
.
Press to start playing.
Press to pause. Press
again to continue playing.
6 (Next/Fast Forward)
.
Radio: Press to seek the
next radio station.
.
CD: Press to seek the next
track.
For dual seatback screens:
Press to select the left
screen. Once pressed, all
remote control commands
will only pertain to screen 1.
Press and hold for fast
reverse.
2. MEDIA
51
.
For single overhead
screens:
Press to change the source
displayed on the overhead
screen to SCREEN 1
selected source. Select
audio sources. Only one
video can be played on the
screen at a time. Audio for
both sources will continue
on the headphones. Once
pressed, all remote control
commands will correspond
to SCREEN 1.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
52
Infotainment System
.
For dual overhead screens:
.
Press to select the optional
third row overhead screen.
Once pressed, all remote
control commands will
correspond to SCREEN 2.
When the third row screen
is not available, second row
screen will switch to display
what is selected for
SCREEN 2. The occupants
can select audio only
sources. If video is
selected, only one video
can be played on the
screen at the time.
O (Power)
.
Press to turn the video
screens on and off.
7. SCREEN 2
.
For dual seatback screens:
Press to select the right
screen. Once pressed, all
remote control commands
will only pertain to screen 2.
.
For single overhead
screens:
Press to change the source
displayed on the overhead
screen to SCREEN 2
selected source. Only one
video can be played on the
screen at a time. Audio for
both sources will continue
on the headphones. Once
For dual overhead screens:
8.
Press to decrease the
brightness of the RSE
screen.
.
pressed, all remote control
commands will correspond
to SCREEN 2.
Press to select the second
row overhead screen. Once
pressed, all remote control
commands will correspond
to SCREEN 1.
6.
Black plate (52,1)
9.
w (Up Arrow)
Press to scroll up a list.
.
10.
11.
r /ENTER
.
Press to select the
highlighted choice in
any menu.
.
Press and hold for
quick play.
p (Next/Forward/Increase)
.
Radio and CD: Press to
go to the next station or
track.
.
Press to go to the
next menu.
.
Press to increase the
brightness of the RSE
screen.
o (Previous/Reverse/Decrease)
.
Radio and CD: Press to go
to the previous station or
track.
.
Press to go to the
previous menu.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (53,1)
Infotainment System
12. RADIO
.
Press to scroll through the
radio sources including
AM, FM, or XM (if
equipped).
13. MENU
.
14.
15.
Press to go to the menu of
the now playing screen.
4 BACK
.
Press to go back to the
previous menu.
.
Press and hold to go back
to the now playing screen.
x (Down Arrow)
.
Press to go down a list.
To use the remote control, aim it at
the transmitter window at either
seatback console and press the
buttons firmly. Direct sunlight or very
bright light could affect the ability of
the RSE transmitter to receive
signals from the remote control.
Check the batteries if the remote
control does not seem to be
working. See “Battery Replacement”
later in this section. Objects
blocking the line of sight could also
affect the function of the remote
control.
{ Caution
Storing the remote control in a hot
area or in direct sunlight can
damage it, and the repairs will not
be covered by the warranty.
Storage in extreme cold can
weaken the batteries. Keep the
remote control stored in a cool,
dry place.
Battery Replacement
To change the remote control
batteries:
1. Insert a coin or key to pull up the
rear cover on the remote control.
2. Replace the two AAA batteries
in the compartment.
3. Replace the battery cover.
53
Remove the batteries from the
remote control if it will not be used
for an extended period of time.
RSE Troubleshooting
No power: The ignition might not
be in ON/RUN or ACC/
ACCESSORY.
The picture does not fill the
screen. There are black borders
on the top and bottom or on both
sides or it looks stretched out:
Press the menu button on the
remote control to change the display
mode setting.
In auxiliary mode, the picture
moves or scrolls: Check the
auxiliary input connections at both
devices.
The remote control does not
work: Check to make sure the
remote control is programmed to the
correct screen. Make sure there is
no obstruction between the remote
control and the transmitter window
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
54
Black plate (54,1)
Infotainment System
and check the batteries to make
sure they are not dead or installed
incorrectly.
positioned properly with the
headband across the top of
the head.
There is no sound from the
headphones with the indicator
light on: If the batteries are good,
make sure the headphones are
programmed to the correct screen
and on the correct channel for the
screen being viewed.
I lost the remote and/or the
headphones: See your dealer for
assistance.
The auxiliary source is running
but there is no picture or sound:
Check that the RSE video screen is
in the auxiliary source mode by
pressing the MEDIA button on the
remote control. Check the auxiliary
input connections at both devices.
Sometimes the wireless
headphone audio cuts out or
buzzes: Check for obstructions,
low batteries, reception range, and
interference from cell phone towers
or from cellular telephone use in the
vehicle. Check that the headphones
are on correctly using the L (Left)
and R (Right) on the headphones.
Check that the headphones are
The Blu-ray/DVD is playing, but
there is no picture or sound:
Check that the RSE video screen is
sourced to the Blu-ray/DVD player
by pressing the MEDIA button on
the remote control.
Video Display Error Messages
The video screen may display one
of the following:
Disc Error: There are disc load or
eject problems, the disc is inserted
with the disc label wrong side up,
the disc is damaged, or the disc is
not from the correct region.
No Disc Inserted: No disc is
present.
Disc Player Error: The
temperature is outside the operating
range of the RSE system. If the
temperature is within range, see
your dealer.
Video Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Positioning
Systems (GPS), two-way radios,
mobile faxes, or walkie talkies.
It might be necessary to turn off the
video player when operating one of
these devices in or near the vehicle.
Rear Seat Entertainment
(RSE) System (Platinum)
Vehicles with an RSE system
include two head restraint video
display screens with integrated DVD
players, auxiliary inputs, two
wireless headphones, and a remote
control. This system works
independently from the vehicle's
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (55,1)
Infotainment System
Overhead DVD RSE system. See
Rear Seat Entertainment (RSE)
System on page 35 or Rear Seat
Entertainment (RSE) System
(Platinum) on page 54 for
information about the Overhead
DVD RSE system.
Video Display Screens
55
Overview RSE Base System
Some DVDs do not allow fast
forwarding or skipping of the
copyright information or previews.
If the DVD does not begin playing at
the main title, refer to the on-screen
instructions.
The vehicle has a feature called
Retained Accessory Power (RAP).
With RAP, the RSE system can be
played even after the ignition is
turned off. See “Retained Accessory
Accessory Power (RAP) in the
owner manual.
The DVD player can be controlled
by using the buttons located below
the video display screen or by using
the buttons on the system’s remote
control. See “Remote Control” later
for more information.
The video display screens are
located on the back of each head
restraint.
{ Caution
Avoid directly touching the video
screen, as damage can occur.
See “Cleaning the Video Screens”
later in this section for more
information.
The following discs are compatible
with the DVD player:
.
DVD-Video: A DVD that has
video.
.
CD-DA: A CD that has music or
sound content only.
.
CD-Video: A CD that has a
movie.
.
CD-R/RW: A disc that has audio
files such as CD-R with
downloaded MP3 files, MPEG,
or JPEG files.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
56
Black plate (56,1)
Infotainment System
The DVD player and discs are
coded by global region. The DVD
players are set to Region 1. Discs
with other region codes will not work
in the players.
and playback starts. If the
disc is inserted incorrectly,
the DVD player ejects the
disc and No Disc displays.
3. Level Lock and Release Latch
If an error message displays on the
video screen, see “DVD Messages”
later in this section.
While the vehicle is moving,
passengers should not unfasten
their safety belts to make
adjustments to the video screen
control buttons. See “Safety Belts”
in the owner manual. Use the
remote control for any necessary
adjustments. See “Remote Control”
later in this section.
.
1. Video Screen
.
Located behind the front
seat headrest.
4. POWER
.
2. CD/DVD Slot
.
The loading slot for the
DVD player is located at the
top of the head restraint.
Insert the disc partially into
the loading slot with the
printed side facing the rear
of the vehicle. The DVD
player automatically draws
the disc in, “Loading”
displays on the screen
along with a disc indicator,
The viewing angle of the
video screen can be
adjusted by releasing the
latch and gently moving the
screen. Then lock it into a
secure position.
O
Press to turn the power on
or off. Each video screen
can be powered on or off
independently.
5. SOURCE
.
Press to select between
Monitor 3, Monitor 4, or the
AV INPUT.
Each video display screen
can be adjusted
independently, as well as
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (57,1)
Infotainment System
display information from
both DVD players and both
A/V inputs.
6. AV OUTPUT (Audio/Video
Output Jack)
Wired headphones or video
output can be plugged in
with a 3.5 mm (1/8 in) jack
to listen to music or show
the video on another
device.
.
7. Video Input
The yellow connector is
used for video input.
.
8. Left Audio Input
.
The white connector is
used for the left side audio.
9. Right Audio Input
The red connector is used
for the right side audio.
.
10. 3.5 mm (1/8 in) Output Jack
.
Wired headphones can be
plugged in with a 3.5 mm
(1/8 in) jack.
11. PLAY
.
r
Press this button located
below the video display
screen to start playback of
a disc. On DVDs and
video CDs with playback
control (PBC), menu
screens can display
automatically. It might be
necessary to press the
play button again to
begin play.
There is a play position
memory feature for DVD
and video CD only. If the
DVD player is turned off
and then turned back on,
the DVD player resumes
playback where the disc
stopped. The play position
memory is erased if the
disc is removed.
12. STOP
.
57
c
Press once to stop playing
a DVD.
There is a pre-stop feature
for DVD and video CD
only. This feature resumes
playback of the disc where
it was stopped. Press the
stop button once during
disc playback and c
displays on the DVD
startup screen. This icon
disappears after a few
seconds. Press the stop
button a second time,
or eject the disc, to cancel
the pre-stop feature and to
clear the disc position
memory.
13. EJECT
.
X
Press to eject a disc from
the DVD slot.
If a disc is ejected from
the player, but not
removed, it will
automatically reload into
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
58
Black plate (58,1)
Infotainment System
the player. Another way to
reload a disc that has
been ejected, but not
removed from the DVD
player, is to press the
eject button or the play
button.
Infrared Remote Sensor: Located
in the top center of the video display
screen. Do not block the signal from
the remote to the sensor.
Infrared Transmitters: Located in
the top center of the video display
screen. Do not block the signal from
the headphones to the transmitter.
Using the Base RSE
On-Screen Display (OSD)
Menus
Use the OSD setup display
menus for:
.
Setting the various outputs
.
On-screen display language
To use the OSD menus while using
the DVD player or an auxiliary
device:
1. Press the SETUP button on the
remote control to display the
icons and pages on the display
screen.
2. Use the left/right navigation
arrows to navigate the General
Setup Page, then use the down
navigation arrow to select the
OSD language.
3. Press the right navigation arrow
and then use the up/down
navigation arrows to select
English, French, or Spanish.
2. Select the desired page by using
the left/right navigation arrows to
move the cursor.
3. Press the SETUP button again
on the remote control to cancel
use of the setup display.
Not all DVDs support all of the
feature defaults in the setup menus.
If a feature is not supported, the
defaults are provided by the DVD
media.
.
Initial setup
To set the language for the OSD:
To set the TV display:
.
Display setup
.
Parental control setup
1. Press the SETUP button on the
remote control.
1. Press the SETUP button on the
remote control.
.
Adjusting the picture quality
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (59,1)
Infotainment System
59
2. Use the left/right navigation
arrows to navigate the General
Setup Page.
3. Press the down navigation arrow
to select TV Display sub-menu
and to adjust the screen setting.
4. Press the right navigation arrow
and then use the up/down
navigation arrows to select a
display option.
The display options are:
.
.
.
Normal/PS (Pan and Scan):
This displays the wide
picture on the screen with a
portion of the left and right
sides removed.
Normal/LB (Letter-Box):
This displays the wide
picture with black bands on
the upper and lower
portions of the screen.
Wide (16:9): This option is
chosen if the video screen
panel is wide screen.
5. Press ENTER on the remote
control to confirm the screen.
To reset all options to factory
defaults:
1. Press the SETUP button on the
remote control.
2. Use the left/right and down
navigation arrows on the remote
control to select the Default
sub-menu under the
Preference Page.
3. Press the right navigation arrow,
then press ENTER to reset.
This function will not affect the
parental setting.
Settings for Parental Control
Use the SETUP menu to access the
parental control feature. It allows for
control of the type of movie rating
content (from G to Adult) that can
be viewed and is only accessible
when no disc is loaded.
To setup the Parental Control:
1. Press the SETUP button on the
remote control.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
60
Black plate (60,1)
Infotainment System
2. Use the left/right and down
navigation arrows on the remote
control to select the Parental
sub-menu under the
Preference Page.
To create a six digit password, use
the numeric keypad on the remote
control. Press the ENTER button to
confirm. The default password is
136900.
3. Press the SETUP button, and
use the right and up/down
navigation arrows to select any
one of the available Rating
settings from the display menu.
To change the Parental Control
Password:
1. Press the SETUP button on the
remote control
The Rating settings are:
.
Kid SAF
.
G
.
PG 13
.
PG R
.
R
.
NC 17
.
ADULT
4. Press the ENTER button to
confirm the selection.
If a disc is inserted into the DVD
compartment slot and it exceeds the
Parental Setting, the following
message appears on display:
The Parental Setting of this player
prohibits play. Would you like to
allow this disc to play?
If yes is selected, the six digit
password must be entered for the
disc to play. If the wrong password
is entered, the following message
appears:
This movie will not play due to the
Parental Setting of the player.
2. Navigate to the Password
sub-menu under the Password
Setup Page.
3. Press the right navigation arrow,
then press ENTER.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (61,1)
Infotainment System
RSE Overview Uplevel System
4. At the Old Password option,
enter the old password or the
default password (136900).
5. At the New Password option,
enter the new password (six
digits) using numeric buttons.
6. At the Confirm PWD option,
confirm the new password by
entering the new password
again.
7. Scroll to the OK button and
press ENTER. The message
“Your password has been
changed” displays.
The loading slot for the DVD player
is located at the top of the head
restraint. Insert the disc partially into
the loading slot with the printed side
facing the rear of the vehicle. The
DVD player automatically draws the
disc in, “Loading” displays on the
screen along with a disc indicator,
and playback starts. If the disc is
inserted incorrectly, the DVD player
ejects the disc and No Disc
displays.
Some DVDs do not allow fast
forwarding or skipping of the
copyright information or previews.
If the DVD does not begin playing at
the main title, refer to the on-screen
instructions.
The DVD player can be controlled
by using the buttons located below
the video display screen or by using
the buttons on the system’s remote
control. See “Remote Control” later
for more information.
61
The following discs are compatible
with the DVD player:
.
DVD-Video: A DVD that has
video.
.
CD-DA: A CD that has music or
sound content only.
.
CD-Video: A CD that has a
movie.
.
CD-R/RW: A disc that has audio
files such as CD-R with
downloaded MP3 files, MPEG,
or JPEG files.
The DVD player and discs are
coded by global region. The DVD
players are set to Region 1. Discs
with other region codes will not work
in the players.
If an error message displays on the
video screen, see “DVD Messages”
later in this section.
While the vehicle is moving,
passengers should not unfasten
their safety belts to make
adjustments to the video screen
control buttons. See “Safety Belts”
in the owner manual. Use the
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
62
Black plate (62,1)
Infotainment System
remote control for any necessary
adjustments. See “Remote Control”
later in this section.
player automatically draws
the disc in, “Loading”
displays on the screen
along with a disc indicator,
and playback starts. If the
disc is inserted incorrectly,
the DVD player ejects the
disc and No Disc displays.
3. Level Lock and Release Latch
.
1. Video Screen
.
Located behind the front
seat headrest.
4. POWER
.
2. CD/DVD Slot
.
The loading slot for the
DVD player is located at the
top of the head restraint.
Insert the disc partially into
the loading slot with the
printed side facing the rear
of the vehicle. The DVD
The viewing angle of the
video screen can be
adjusted by releasing the
latch and gently moving the
screen. Then lock it into a
secure position.
O
Press to turn the power on
or off. Each video screen
can be powered on or off
independently.
5. SOURCE
.
Press to select between
Monitor 3, Monitor 4, or the
AV INPUT. Each video
display screen can be
adjusted independently, as
well as display information
from both DVD players and
both A/V inputs.
6. USB Port
.
Connect USB drive to listen
to music or view pictures.
To charge devices, connect
it to the USB port. Not all
devices are able to be
charged. For playback, the
formats available are:
‐
JPEG
‐
JPG
‐
M2V
‐
MP3
‐
MPE
‐
MPEG-1
‐
MPEG-2
‐
MPEG-4
‐
MPG
‐
OGG
‐
WMA
‐
MWA
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (63,1)
Infotainment System
play. There is a play
position memory feature
for DVD and video CD
only. If the DVD player is
turned off and then turned
back on, the DVD player
resumes playback where
the disc stopped. The play
position memory is erased
if the disc is removed.
7. Video Input
The yellow connector is
used for video input.
.
8. Left Audio Input
.
The white connector is
used for the left side audio.
9. Right Audio Input
The red connector is used
for the right side audio.
.
10. 3.5 mm (1/8 in) Output Jack
.
Wired headphones can be
plugged in with a 3.5 mm
(1/8 in) jack.
11. PLAY
.
r
Press this button located
below the video display
screen to start playback of
a disc. On DVDs and
video CDs with playback
control (PBC), menu
screens can display
automatically. It might be
necessary to press the
play button again to begin
12. STOP
.
c
Press once to stop playing
a DVD.
There is a pre-stop feature
for DVD and video CD
only. This feature resumes
playback of the disc where
it was stopped. Press the
stop button once during
disc playback and c
displays on the DVD
startup screen. This icon
disappears after a few
seconds. Press the stop
button a second time,
or eject the disc, to cancel
63
the pre-stop feature and to
clear the disc position
memory.
13. EJECT
.
X
Press to eject a disc from
the DVD slot.
If a disc is ejected from
the player, but not
removed, it will
automatically reload into
the player. Another way to
reload a disc that has
been ejected, but not
removed from the DVD
player, is to press the
eject button or the play
button.
Infrared Remote Sensor: Located
in the top center of the video display
screen. Do not block the signal from
the remote to the sensor.
Infrared Transmitters: Located in
the top center of the video display
screen. Do not block the signal from
the headphones to the transmitter.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
64
Infotainment System
Using the Uplevel RSE
On-Screen Display (OSD)
Menus
Use the OSD setup display
menus for:
.
Black plate (64,1)
General Setup
.
Audio Setup
.
Quality Setup
.
Preference Setup
To use the OSD menus while using
the DVD player or an auxiliary
device:
1. Press the SETUP button on the
remote control to display the
icons and pages on the display
screen.
2. Select the desired page by using
the left/right navigation arrows to
move the cursor.
3. Press the SETUP button again
on the remote control to cancel
use of the setup display.
Not all DVDs support all of the
feature defaults in the setup menus.
If a feature is not supported, the
defaults are provided by the DVD
media.
The angle mark allows different
viewing angles on the DVD player.
To set the angle mark:
General Setup Menu
2. Use the left/right navigation
arrows to navigate the General
Setup Page, then use the down
navigation arrow to select the
OSD language.
To set the language for the OSD:
1. Press the SETUP button on the
remote control.
2. Use the left/right navigation
arrows to navigate the General
Setup Page, then use the down
navigation arrow to select the
OSD language.
3. Press the ENTER button and
then use the right or left
navigation arrows to select
English, Simple/Traditional
Chinese, French, German,
Italian, Spanish, Portuguese,
or Korean. Press the left
navigation arrow to go back to
the previous menu.
1. Press the SETUP button on the
remote control.
3. Press the ENTER button and
then use the right or left
navigation arrows to select On
or Off. Press the left navigation
arrow to go back to the
previous menu.
Audio Setup Menu
The Audio Setup Menu is available
when a disc is not loaded.
To set the speaker setup:
1. Press the SETUP button on the
remote control.
2. Use the left/right navigation
arrows to navigate the Audio
Setup Page.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (65,1)
Infotainment System
3. Press the down navigation arrow
to select Speaker Setup
sub-menu and to adjust the
speakers setting. Choose from
LT/RT, Stereo, V SURR,
and OFF
4. Press the ENTER button and
then use the left or right
navigation arrows to select a
speaker option. Press the left
navigation arrow to go back to
the previous menu.
The Dolby Digital Setup Menu
speaker options are L-Mono,
R-Mono, and Mix-Mono.
Quality Setup Menu
To setup the video quality
setup menu:
1. Press the SETUP button on the
remote control.
2. Use the left/right and down
navigation arrows on the remote
control to select the Video
Quality Setup sub-menu.
3. Press the ENTER button, use
the left or right navigation arrows
to adjust the following:
Sharpness: Adjust to soften or
sharpen the picture. Use the right or
left navigation arrows to choose
from Low, Med, or High.
Brightness: Adjust to brighten or
darken the picture. Use the right or
left navigation arrows to choose
from −20 to +20.
Contrast: Adjust to increase or
decrease the picture contrast. Use
the right or left navigation arrows to
choose from −16 to +16.
Hue: Adjust to increase or
decrease the color hue. Use the
right or left navigation arrows to
choose from −9 to +9.
Saturation: Adjust to increase or
decrease color intensity. Use the
right or left navigation arrows to
choose from −9 to +9
65
Preference Setup Menu
To set the audio playback language:
1. Press the SETUP button on the
remote control.
2. Use the left/right and down
navigation arrows on the remote
control to select the Audio
sub-menu under the
Preference Page.
To turn the Subtitles on or off:
1. Press the SETUP button on the
remote control.
2. Use the left/right and down
navigation arrows on the remote
control to select the Subtitle
sub-menu under the Preference
Page and use the left or right
navigation arrows to choose On
or Off. Press the left navigation
arrow to go back to the
previous menu.
To set the disc menu language:
1. Press the SETUP button on the
remote control.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
66
Black plate (66,1)
Infotainment System
2. Use the left/right and down
navigation arrows on the remote
control to select the Disc
sub-menu under the Preference
Page and use the left or right
navigation arrows to select the
language. Press the left
navigation arrow to go back to
the previous menu.
To setup the Parental Control:
1. Press the SETUP button on the
remote control.
2. Use the left/right and down
navigation arrows on the remote
control to select the Parental
sub-menu under the
Preference Page.
3. Press the SETUP button, and
use the right and up/down
navigation arrows to select any
one of the available Rating
settings from the display menu.
The Rating settings are:
.
Kid SAFE (Children)
.
G
.
PG
.
PG 13
.
PG R
.
R
.
NC 17
.
ADULT
4. Press the left navigation arrow to
confirm the selection.
If a disc is inserted into the DVD
compartment slot and it exceeds the
Parental Setting, the following
message appears on display:
The Parental Setting of this player
prohibits play. Would you like to
allow this disc to play?
If yes if selected, the six digit
password must be entered for the
disc to play. If the wrong password
is entered, the following message
appears:
This movie will not play due to the
Parental Setting of the player.
To create a six digit password, use
the numeric keypad on the remote
control. Press the ENTER button to
confirm. The default password is
136900.
To change the Parental Control
Password:
1. Press the SETUP button on the
remote control
2. Navigate to the Password
sub-menu under the Preference
Menu and press enter.
3. At the Old Password option,
enter the old password or the
default password (136900).
4. At the New Password option,
enter the new password (six
digits) using numeric buttons.
5. At the Confirm PWD option,
confirm the new password by
entering the new password
again.
6. Scroll to the OK button and
press ENTER. The message
“Your password has been
changed” displays.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (67,1)
Infotainment System
To reset the system back to the
factory default settings:
1. Press the SETUP button on the
remote control.
2. Use the left/right and down
navigation arrows on the remote
control to select the Default
sub-menu under the Preference
Page and press the ENTER
button to reset the settings. The
parental settings will not be
affected.
Vehicle Speakers
Audio from the DVD player or an
auxiliary device can be heard
through the vehicle speakers or the
wireless/wired headphones, while
the radio is tuned to one of the six
frequencies selected on the Sound
Around portion of the system’s
remote control. See “Remote
Control” later in this section.
Only one audio source can be heard
through the vehicle’s speakers at a
time. The audio source being used
is specified by the A/V (audio/video)
source selected on the driver side
head restraint video display screen.
To turn the RSE system audio
output to the vehicle’s speakers,
press Sound Around ON, on the
system’s remote control. The audio
from the RSE system can be heard
through the wireless/wired
headphones and the vehicle’s
speakers at the same time. The
volume on the radio can vary when
switching between the radio, CD,
DVD, MP3, or an auxiliary device.
Wireless Headphones
The two wireless headphones
included with the Headrest DVD
RSE system will only work with the
Headrest DVD RSE system and are
marked for channel 3 and 4. The
wireless headphones must be used
within a line of sight of the
transmitter that is located above the
video display screen.
3-4 Channel Selector: This is
located on the right earpiece. Either
Channel 3 or 4 can be selected with
67
the channel selector. The driver side
monitor is designated as Channel 3,
and the passenger side as Channel
4. Set the channel selector switch
according to the video display
screen being viewed. The message,
“To listen to this monitor tune your
headphones to Channel 3 (or 4)”
displays for five seconds then
disappears when the video display
screen is turned on.
OFF/ON (Power): Turn the power
switch located on the earpiece to
turn the wireless headphones on or
off. Each headphone has a light to
indicate ON. If the light does not
come on, the batteries may need to
be replaced. See “Battery
Replacement” under Rear Seat
Entertainment (RSE) System on
page 35 or Rear Seat Entertainment
(RSE) System (Platinum) on
page 54 for more information.
The headphones shut off
automatically if the RSE system is
turned off or if the headphones are
out of range of the transmitter for
more than three minutes.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
68
Black plate (68,1)
Infotainment System
VOL 0 (Volume): Use to adjust
the volume on the headphones.
{ Caution
Do not store the headphones in
heat or direct sunlight. This could
damage the headphones and
repairs will not be covered by the
warranty. Storage in extreme cold
can weaken the batteries. Keep
the headphones stored in a cool,
dry place.
Remote Control
To use the remote control, aim at
the remote sensor located on top
center of the video display screen
and press the desired button.
Objects blocking the line-of-sight
can affect the function of the remote
control. Direct or very bright light
can affect the ability of the
transmitter to receive signals from
the remote control. If the remote
control does not seem to be
working, the batteries might need to
be replaced. See “Battery
Replacement” following this section.
Remote Control Buttons
The remote control provided with
the Headrest DVD RSE system, is
not a universal remote control and
will not control other equipment.
{ Caution
Storing the remote control in a hot
area or in direct sunlight can
damage it, and the repairs will not
be covered by the warranty.
Storage in extreme cold can
weaken the batteries. Keep the
remote control stored in a cool,
dry place.
POWER: Press to turn the
Headrest DVD RSE system on
and off.
SOURCE: Press to select between
Monitor 3, Monitor 4, or AV INPUT.
Any video equipment connected to
the AV inputs automatically
overrides the source selection.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (69,1)
Infotainment System
SETUP: Press to change the
default settings, see “Using the RSE
On-Screen Display (OSD) Menus”
later in this manual. There are four
main menu screens, each screen
displays a menu to select different
setting options. The screens are:
1. General Setup — adjusts screen
settings.
2. Audio Setup — sets the
language.
3. Preference Screen — sets the
subtitles and parental controls.
4. Password Setup — allows a
password to be set.
Press SETUP again to exit.
EJECT X : Press to eject or
reload a disc.
DVD-Video Screen 3: Press the
DVD button located under 3 to
transmit IR codes for DVD mode on
Video Screen 3.
TV-Video Screen 3: This button is
not used with the system.
DVD-Video Screen 4: Press the
DVD button located under 4 to
transmit IR codes for DVD mode on
Video Screen 4.
TV-Video Screen 4: This button is
not used with the system.
SOUND AROUND ON/OFF: Press
to turn the FM Transmitter power on
or off.
MUTE > (For DVD Only): Press to
turn off the headphone sound. Press
again to turn the sound on again.
PIX (Picture Selection): Press to
adjust the picture’s On Screen
Display (OSD). Each time this
button is pressed, the picture
adjustment OSD, cycles through
bars for BRIGHTNESS,
CONTRAST, COLOR, and TINT.
Use the right/left navigation arrows
to adjust the setting. This feature
automatically shuts off id another
button is pressed or adjustments
are not made within six seconds.
69
SOUND AROUND SELECT: Press
to select an FM transmitter channel.
The SOUND AROUND SELECT
lets the DVD audio play over the
vehicle’s sound system by tuning
the radio to one of the six FM
frequencies listed below.
.
CH1 : 88.3MHz
.
CH2 : 88.7MHz
.
CH3 : 89.1MHz
.
CH4 : 89.5MHz
.
CH5 : 89.9MHz
.
CH6 : 90.3MHz
MENU: Press to enter the DVD
disc menu while the disc is playing.
Q, R, q, r (Navigation Arrows):
Press to navigate through menus.
ENTER: Press to enter a selected
function or to begin playback of
the disc.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
70
Black plate (70,1)
Infotainment System
REPEAT 7 : Press to repeat part
or all of a chapter, title, track, or the
entire disc after using the A-B
button to setup repeat preset
sections.
RETURN 8 : This button is not
used with the system.
A-B: This button is used to setup
repeat preset sections. Press this
button once while the disc is playing
to select the starting position. Press
a second time to select the end
position. Press a third time to turn
the function off. To view the preset
section, press 7.
AUTO MEMORY: This button is not
used with the system.
SEARCH/SKIP: This button is not
used with the system.
ERASE/ADD: This button is not
used with the system.
R-S: This button is not used with
the system.
TITLE: Press to enter the disc title
mode. The title feature is
disc-specific, and may not be
available on all discs.
SUBTITLE: Press to change the
subtitle language to another
available language or to turn
subtitles off.
ANGLE: Press to select a different
viewing angle for discs that are
recorded with different camera
angles.
AUDIO: Press to select a different
language for discs that are recorded
with different languages.
0-9 (Numbers): The numbers
located on the lower left side of the
remote control can be used to enter
numbered menu options, channels,
or track numbers.
GOTO: Press to enter the GOTO
menu to choose a desired title,
chapter, track, or song inside
the disc.
DISPLAY: Press to scroll through
display information on the upper left
corner of the screen, such as title,
chapter/track, time elapsed, and
time remaining, or to turn off the
display
PROGRAM: Press to edit a
playback program containing
desired titles in the DVD or tracks in
the CD-DA.
3D: Press to change between
different 3D audio modes for DVD
or CD.
The options for DVD are: Off, Rock,
Pop, Live, Dance, Techno, Classic,
and Soft.
The options for CD are: Off,
Concert, Living room, Hall,
Bathroom Cave, Arena, and Church.
RANDOM: Press to play titles
randomly.
PLAY/PAUSE r / j : Press to start
playback of the disc, or to pause
playback.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (71,1)
Infotainment System
STOP c : Press to stop playback
of a disc.
.
To resume disc playback,
press PLAY.
.
To start playback from the
beginning of the disc, press
STOP, STOP, then PLAY .
PREV g (Previous): Press to play
the previous chapter or track. To
return to previous chapters or tracks
one at a time, press and release
multiple times until the desired
chapter or track is reached.
71
If the remote control is to be stored
for a long period of time, remove the
batteries and keep it in a cool, dry
place.
Playing Audio CD
NEXT d : Press to play the next
chapter or track. To go to the next
chapter or track one at a time, press
and release multiple times until the
desired chapter or track is reached.
When an audio CD is playing, the
display shows the current track and
the amount of time that track has
been playing, the total amount of
time on the disc, and the current
time running on the disc.
PBC (Playback Control): Press to
turn video CD playback control on
or off.
Battery Replacement
DISPLAY: Press to choose from
the following display options:
FR r (Fast Reverse): Press to
fast reverse the disc. Press multiple
times to choose between 2X, 4X,
8X, 16X, and 32X speeds.
1. Turn the remote control
face down.
ZOOM: Press to either enlarge the
viewed image by 2X, 3X, and 4X,
or reduce the image by 1/2X, 1/3X,
and 1/4X.
FF [ (Fast Forward): Press to
fast forward the disc. Press multiple
times to choose between 2X, 4X,
8X, 16X, and 32X speeds.
To change batteries in the remote
control:
2. Press down on the ridged area
of the battery cover and slide
it off.
3. Install two AAA batteries into the
battery compartment.
4. Slide the cover back on until it
clicks.
1. Press DISPLAY once and Single
Elapsed appears along with the
current track playing and the
length of time for that track.
2. Press DISPLAY twice and Single
Remain appears along with the
current track playing and the
amount of time left on the track.
3. Press DISPLAY three times and
Total Elapsed appears along
with the current track playing
and the total time that has
played on the CD.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
72
Infotainment System
4. Press DISPLAY four times and
Total Remain appears along with
the current track playing and the
amount of time left on the CD.
REPEAT: Press to toggle between
Track and All. The default for repeat
is OFF.
.
.
Black plate (72,1)
Track repeats the track that is
playing.
All repeats the disc that is
playing.
Playing MP3 CD
MP3 is the format for storing digital
audio. An audio CD quality song
can be compressed into the MP3
format with very little loss of quality,
while taking up much less space.
CD-R/RW discs that have been
encoded in MP3 format can be
played on the DVD player.
Selecting Folders and Songs
When an MP3 disc is inserted in the
player, the navigation screen
appears. The folders and songs can
be changed by navigating through
the file system. The DVD player
plays the songs in the order they
were burned to the disc.
1. Press STOP if a disc is playing.
Press the up or down navigation
arrows on the remote control to
go through the folder list on the
left side of the screen.
2. Press ENTER when the desired
folder is highlighted.
3. Press the up or down navigation
arrows to go through the song
list and highlight the desired
song. Press ENTER to begin the
playback of the selected song.
Skipping a Song
NEXT: Press to go to the
next song.
PREV (Previous): Press to return
to the beginning of the song that is
currently playing. Press PREV twice
to go to the previous song.
Selecting a Play Mode
The order the songs are played can
be temporarily chosen on a disc.
The FOLDER play mode is the
default. Press the REPEAT button to
access the play mode options.
The play mode options are:
.
Single — Play a selected song.
.
Folder — Play the folder in the
order the songs were recorded.
.
Shuffle — Play the songs in
random order, from within the
selected folder.
Using the REPEAT Feature
REPEAT: Press to change between
Repeat One and Repeat Folder.
.
Repeat One — Repeats the
song that is playing.
.
Repeat Folder — Repeats the
folder that is playing.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (73,1)
Infotainment System
Tips and Troubleshooting
IR Sensor Inoperative: Check that
the batteries are good in the remote
control. Check that the remote
Control IR Sensor is not blocked.
Aim the remote control toward the
IR Sensor being controlled. Select
the correct screen, 3 or 4.
dampened with warm water. Dry the
screens by wiping with a clean dry
cotton cloth.
Cleaning the Components
Use care when touching or cleaning
the components such as the DVD
player or the discs.
No picture: Check that the correct
video input mode is selected. Check
that the video cable is plugged into
the jack securely.
Do not use DVD lens cleaners for
DVD players because the lens of
the DVD optics can become
contaminated by lubricants.
No Sound: Check that the correct
audio input mode is selected. Check
that the audio cable is securely
plugged into the jack.
Handle CDs and DVDs carefully.
Store them in their original cases or
other protective cases and away
from direct sunlight and dust. The
DVD player scans the bottom
surface of the disc. If the surface of
a CD or DVD is damaged, such as
cracked, broken, or scratched, the
CD or DVD may not play properly or
not at all. If the surface of a CD or
DVD is soiled, take a soft, lint free
cloth or dampen a clean, soft cloth
in a mild, neutral detergent solution
mixed with water, and clean it. Make
sure the wiping process starts from
the center to the edge.
Cleaning the Video Screens
The video display screens are made
of a specially coated glass and can
be scratched or damaged by
abrasive products, solvents,
or ammonia-based window
cleaners. Clean with a soft, lint-free,
cotton cloth that has been slightly
73
Do not touch the bottom side of a
CD or DVD while handling it; this
could damage the surface. Pick up
CDs or DVDs by grasping the outer
edges or the edge of the hole and
the outer edge.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
74
Black plate (74,1)
Infotainment System
Navigation
Using the Navigation
System
Press the NAV button on the Home
Page or the NAV icon in the
applications tray to access the
navigation application.
Press MENU from the map view to
access the Navigation Menu.
Features displayed in the
Navigation Menu can be selected to
adjust navigation preferences.
To exit out of a list, press the EXIT
screen button in the top right corner
of the map to return to the main
map view.
It is advised to set up preferences
before setting a destination. To set a
destination, see Destination on
page 85.
.
Display “Places of Interest”
Icons
.
Personal Data
Cancel/Resume Route
.
While under route guidance, this
screen button displays Cancel
Route. Press Cancel Route to
cancel route guidance. No
further prompts will be given.
The list item then changes to
Resume To.
.
Press the Resume To screen
button to resume route guidance
to the last entered destination.
.
The last location that the system
has provided guidance to can be
resumed by pressing on this
list item.
.
If the route includes waypoints,
the entire route can be
suspended using the Cancel
Route list item. When Resume
Route is pressed, all waypoints
are resumed for guidance.
Additional navigation features are:
.
Cancel/Resume Route
.
Navigation Voice Preferences
.
Current Location
.
Traffic
.
Map View
.
Routing Preferences
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (75,1)
Infotainment System
Current Location
Press the Navigation Voice
Preferences list item to adjust the
voice preferences.
Adjust the loudness of the audio
feedback by pressing the − or +
button. If a maneuver prompt is
being played, and the main volume
is adjusted, the prompt volume will
update and be saved.
The following options can be
adjusted:
The following information is
displayed on the Current
Location list:
Voice Prompts On/Off
As the volume of the voice guidance
is being adjusted, a quick status bar
displays, showing the volume
setting.
Voice Volume
Prompts During Phone Calls
Prompts During Phone Calls
On/Off
When enabled, the system plays a
shorter prompt while on a phone
call. This setting can be configured
as to whether a prompt would be
heard during a phone conversation.
Navigation Voice Preferences
.
.
.
Voice Prompts
Press the Voice Prompts list item to
toggle voice prompts On and Off.
Voice Volume
When this setting is Off, only the
short alert tone is played when
approaching the maneuver.
75
Press the Current Location list item
to display a Current Location list.
.
Nearest Address
.
Lat/Long
.
Nearest Hospital
.
Nearest Police Station
.
Nearest Gas Station
.
Nearest Roadside Assistance
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
76
Infotainment System
Pressing on any of the options will
display the destination details view
for that location to allow you to
begin guidance to the selected
location.
.
Press Clear All to reset the icons
that are displayed on the map.
.
A subcategory can be selected
instead of the entire category.
Press the list item itself rather
than the check box. The
subcategories will display. Select
any of those categories to
navigate down the hierarchy.
.
When a higher-level category
has some of its subcategories
selected, the checkmark next to
it is grayed out. This indicates
that only some of the categories
below are shown. Press the
grayed-out checkmark to turn all
of the icons for that category on
or off.
Press the Nearest Address button
and then the Save screen button to
store the current location to the
Address Book.
Display Places of Interest Icons
Places of Interest (POI) icons can
be displayed on the map using
this view.
Map View
Press to select the desired map
view. A checkmark appears to
indicate a view has been selected.
.
Black plate (76,1)
The POI icons can be turned On
and Off. Press the check box
next to the POI icon to display
the icon.
3D View
The 3D View is a Heading Up view
but it includes perspective. Map
items will appear larger as the
vehicle comes closer.
Heading Up View
The Heading Up View keeps the
vehicle's current heading at the top
of the view. The vehicle icon always
faces the top of the view as the map
rotates.
North Up View
The North Up View keeps north at
the top of the view. The vehicle icon
is placed in the center of the view
and rotates to indicate the heading
for the vehicle.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (77,1)
Infotainment System
Audio Information On/Off
Press to turn the audio information
view on or off from the main map
view. When On, the audio
information becomes an audio
status pane. This allows for two
lines of audio information in the
status pane and enables the use of
some Interaction Selector controls.
controls to go to the next or
previous track based on the current
media mode.
.
.
.
Song Information
r / j or t / u Station and
Channel Controls
Press the t / u Station controls to
go to the next or previous strong
signal station or digital channel.
When the audio status pane
displays Artist and Song
Information, press the t / u
Press the Routing Preferences list
item to access the Routing
Preferences menu. Options on how
the routes are created for route
guidance are listed on this menu.
Press this list item to change the
route type preferences.
The options are:
Station Frequency
Artist Information
Routing Preferences
Route Style
The audio status screen contains
the following elements:
.
77
Day/Night Mode
Press to access the Day/Night
Mode menu.
The options are:
.
Day Mode: Brightens the map
background.
.
Night Mode: Darkens the map
background.
.
Automatic: Adjusts the screen
background automatically
depending on the exterior
lighting conditions.
.
Fast (default)
.
Eco Friendly (if equipped)
.
Short
.
Edit Eco Profile
The Edit Eco Profile can be used to
configure two parameters for the
Eco Friendly route. These
parameters are roof load and trailer.
For each parameter, the options are
None, Small, Medium, and Large.
Press to scroll through the list. The
default for both is None.
These preferences are used for all
routes generated.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
78
Black plate (78,1)
Infotainment System
Traffic (If Equipped)
Press to browse the traffic in the
area as well as adjust the traffic
settings. Where traffic information is
available, it is displayed on the map.
Route segment preferences are
other options showing on the
Routing Preferences menu.
This includes:
Where live traffic flow data is
available, it is displayed as a solid
line adjacent to the road. The road
is displayed in colors to show the
flow rate as:
.
Black – Stopped or Closed
.
Red – Poor
.
Use Toll Roads On/Off
.
Yellow – Slow
.
Use Freeways On/Off
.
Green – Normal
.
Use Carpool Lanes OnOff
.
Avoid Slow Traffic On/Off
.
Use Tunnels On/Off
.
Use Time Restricted Roads
On/Off
There are several options on the
Traffic menu:
.
Show Nearby Traffic Incidents
.
Show Flow On Map On/Off
.
Show Icons On Map On/Off
.
Traffic Routing Preferences
.
Traffic Types
1. Press Show Nearby Traffic
Incidents to access the Traffic
List menu. This menu displays
the incident symbol and highway
name, along with the distance
and heading to the incident.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (79,1)
Infotainment System
2. Press on the incident to display
additional details about the
incident as well as an option to
avoid that particular incident if it
is along the current route.
Traffic Routing Preferences
turns the traffic avoidance feature
On and performs the desired
selection.
The two options, Ask Me Before
Avoiding and Automatically Avoid
Traffic will adjust the system as
follows:
.
.
The system can be configured as to
how it reacts when receiving traffic
information. Press Traffic Routing
Preferences to access the Traffic
Routing menu.
When this setting is Off, the system
will never take traffic conditions into
account when creating routes. In
addition, the two options below are
grayed out. If one of the grayed-out
options is pressed, it automatically
79
If the Automatically Avoid Traffic
list item is pressed, the system
will automatically adjust the
route based on traffic without
notifying the driver.
If the Ask Me Before Avoiding
list item is pressed, the system
will always use Alerts to show
when there is an incident and
allow it to be avoided by
pressing the avoid button.
If the Traffic list item is pressed from
the Map Menu and Traffic is not
available because the SiriusXM
subscription is not valid, a pop-up
will display with information on how
to reactivate the subscription along
with the SiriusXM radio ID.
Traffic Types
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
80
Black plate (80,1)
Infotainment System
Press to access the Traffic
Types menu.
The system can be configured to
filter out certain types of traffic
events. If a particular type has been
turned off, the system does not
display it on the map, and does not
alert the driver.
.
Upload Saved Locations
Address Book Entries
Press Address Book to edit.
Recent Destinations
.
Press Delete Individual
Destinations to display a recent
destinations list. Select the
individual entry to delete.
.
Press Delete All Destinations to
delete the entire recent
destination list. A pop-up
displays asking to confirm the
deletion.
Personal Data
My POIs
Data that the system has saved
during the course of using the
navigation system can be managed
through:
.
Address Book Entries
.
Recent Destinations
.
My POIs (if equipped)
.
.
Press My POIs to display a
menu of other options.
.
Select Delete Individual
Categories. A My POIs category
list displays.
.
Select the individual entry to
delete.
.
Press Delete All My POIs to
delete the entire list of
categories. A pop-up displays
asking to confirm the deletion.
To exit out of a list, press the
EXIT screen button in the top
right corner of the map to return
to the main map view.
Upload Saved Locations: Press to
upload any saved locations such as
downloaded POIs and all entries in
the vehicle address book to the
USB device.
.
Press Upload Saved Locations
to save the Vehicle Contacts list
and any My POIs that have been
saved to the vehicle.
.
Once saved locations have been
uploaded to a USB, they can be
transferred to a different vehicle
or restored to the current
address book.
Map Adjustments
ZOOM −/+ can be used to adjust
the scale of view on the map. When
the end of the zoom level is
reached, ZOOM −/+ will gray out.
Use the pinch/spread hand gesture
to zoom the scale of view on
the map.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (81,1)
Infotainment System
.
ZOOM − (minus): Pinch fingers
together to zoom out.
.
ZOOM + (plus): Spread fingers
apart to zoom in.
The zoom scales can be configured
for English or metric units. To
change from English to metric, see
“Instrument Cluster” in the owner
manual.
.
Fling a finger on the map; the
map will start scrolling in a short
continuous scroll.
.
Press a finger on the location on
the map; the map recenters to
the location that was
pressed on.
.
Press a finger twice on a
location on the map; the map
zooms in one level to the
location that was pressed
twice on.
Scroll Features
.
.
To scroll within the map, press
anywhere on the map screen.
.
Nudge or slide a finger on the
map; the map moves in the
direction of the finger.
When the map is recentered
away from being locked to the
vehicle position, the crosshairs
will show in the center of the
map. As the map continues to
be recentered, the crosshairs
will remain on the screen. When
the crosshairs are shown on the
screen, a callout with more
information displays. If the map
is moved from the current
location, the crosshairs will
disappear along with the callout.
81
.
Press a finger on the callout next
to the crosshairs and the
destination details view displays.
From this view, route guidance
can be received or saved to the
vehicle's contact list.
.
When the map is recentered, the
straight-line distance from the
vehicle to the selected point is
displayed in the callout. In
addition, a heading direction in
the form of an arrow is displayed
to indicate the direction. The
arrow is shown in relation to the
current vehicle heading.
.
Press a finger on a POI icon
shown on the map; the name of
the POI is shown in the address
callout, along with the city name
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
82
Black plate (82,1)
Infotainment System
and state. If the callout is
selected, the destination details
view for the POI is shown.
.
After panning the map away
from the vehicle, press RESET
to return the map back to the
current position.
.
Press the OVERVIEW button to
quickly get a view of the entire
route. The route OVERVIEW
button takes the place of the
RESET button while under route
guidance. Press the RESET
button to return the map to the
current position.
Maps
The map database is stored in the
internal flash memory that is used in
the navigation system.
Detailed Areas
Road network attributes are
contained in the map database for
detailed areas. Attributes include
information such as street names,
street addresses, and turn
restrictions. A detailed area includes
all major highways, service roads,
and residential roads. The detailed
areas include Places of Interest
(POIs) such as restaurants, airports,
banks, hospitals, police stations,
gas stations, tourist attractions, and
historical monuments. The map
database may not include data for
newly constructed areas or map
database corrections that are
completed after production. The
navigation system provides full
route guidance in the detailed map
areas.
Navigation Symbols
Following are the most common
symbols that appear on a map
screen.
The vehicle symbol indicates the
current position and heading
direction of the vehicle on the map.
When under route guidance, a circle
with an arrow is added to the
vehicle symbol which indicates the
direction to the destination.
Vehicle Address Callout
Tap on the vehicle icon, the current
address of the vehicle is overlaid on
the map next to the vehicle icon in a
callout. Another tap hides the
information.
Any address information about the
vehicle’s current location will be
shown, including the street, city, and
state names.
Tap on this callout to save the
current address to the vehicle
address book.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (83,1)
Infotainment System
The estimated time to the
destination displays. Press the
Arrival button to toggle to duration
and to the distance of the
destination.
83
the GPS is gone, the vehicle
position on the map may not be
accurate.
Autozoom
As a maneuver is being
approached, the map automatically
zooms in to give greater detail.
The destination symbol marks the
final destination after a route has
been planned.
If lane guidance is available for the
maneuver, this is also shown.
This symbol indicates the
recommended maneuver that
should be performed. Press it to
display the turn list or waypoint list.
When the system begins to
autozoom, it zooms in to its
minimum level. After the maneuver
is performed, the system slowly
zooms back out.
Driving on a Route
The waypoint symbol marks one or
more set waypoints.
Maneuver Road Name
A waypoint is a stopover destination
point added to the planned route.
If the road name has multiple
names, all names are shown.
The No GPS symbol appears when
there is no Global Positioning
System (GPS) satellite signal. When
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
84
Black plate (84,1)
Infotainment System
Off-Road Indication
Navigation Next Turn Maneuver
Alert
Map View with Proximity
Map View Without Proximity
If the road that the system has
calculated for the next maneuver
has an icon, it will be shown to the
left of the maneuver road name.
The distance to the maneuver is
shown from the current location
along the route to the maneuver.
When driving in an area with no
road showing on the map, the
system transitions to off-road mode.
The map displays a destination
pointer in the Turn List area. The
system will attempt to guide by
showing a highlighted route starting
at the nearest road. This road name
is shown in the next maneuver
name field at the top of the screen.
The navigation system may need to
get the attention of the driver in
certain situations.
If not in the navigation application
when a near maneuver prompt is
given, it is shown as an alert. The
alert contains the turn indicator and
button to display the main
navigation view, or dismiss the alert.
The alert also contains the name of
the street to turn on and a
countdown bar.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (85,1)
Infotainment System
Destination
If route guidance is not active, press
the NAV screen button on the Home
Page to access the map view. Press
the Destination icon from the map
view to enter a destination.
Available methods of entering a
destination are Voice Recognition,
Address, Recent Destination,
Contacts, and POIs. Several options
can be selected to plan a route.
Some destination items may be
grayed out if no destination was
previously entered or saved.
Another way to enter a destination
is to connect to the OnStar® system
and ask an OnStar Advisor to
download a destination into the
embedded navigation system. See
OnStar® System on page 98.
85
Alpha-Numeric Keyboard
Press the DESTINATION button to
go to the destination entry views.
Available Methods of Search
.
Voice Recognition
.
Address
.
Recent Destinations
.
Contacts
.
POIs (Points of Interest)
Press the DESTINATION button and
the last used destination view is
shown. This mode is retained. The
initial default is Address.
The keyboard is used in multiple
locations throughout the system and
can be used with many features.
The navigation system uses the
alpha-numeric system keyboard
which includes 1 through 0, A
through Z in QWERTY layout,
hyphen, comma, period, Space, and
Sym which would show additional
characters needed.
The keyboard can also be modified
to include characters appropriate for
the region configured in the vehicle
settings.
@ GO:
Press to search for the
destination details of an address or
place of interest entered in the text
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
86
Black plate (86,1)
Infotainment System
field. Once the GO screen button is
pressed, the activity indicator
displays in the list of possible
matches.
Q (Up Arrow): Press to display the
Interaction Selector.
| (Dropdown Arrow): Press to
display a list of matches.
As the characters are typed on the
keyboard, a pop-up of the letter
pressed displays above the key that
was pressed.
When there are multiple matches, a
dropdown arrow is shown after the
autocomplete text. This dropdown
displays an entire list of matches.
Press the appropriate match without
having to enter more text.
z (Delete): Press to delete the last
typed character. Press and hold this
screen button to clear the entire text
field. If the entire text field has been
deleted, this screen button becomes
an Undo button. Pressing Undo will
restore the deleted text.
Exit: Press to return to the
previous Map view.
Sym: Press to show the symbol
keyboard.
Space: Press to enter a space
between characters or the words of
a name.
Special Characters
Continue to press and hold, and any
additional special characters
associated with that letter are
displayed around the current letter.
To select one of the special
characters, slide a finger left or right
to adjust the highlight of the special
character.
Special Character List
The following characters have
special characters beneath them:
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (87,1)
Infotainment System
Address
.
A destination can be searched
by typing out the address,
intersection, highway, or freeway
entrance ramps on the
keyboard. This information is
typed and displayed in the
information field. Press the
search icon to start the search.
For example:
Address: 100 Main Center
Crawford, State/Province (if
needed)
Road Name: Main Rd
Intersection: North Square
West Road Standish State/
Province
Freeway: N-94
.
State information does not have
to be included in the search field
if entering an address that is
located in the same state.
87
.
Whenever the keyboard view is
entered, the last text that was
typed, even if it was not
searched on, will display.
Intersection: If looking for an
intersection, type in the two street
names and optionally the city and
state/province of the intersection.
.
A partial or complete address
can be typed in the search field.
If a partial address is typed, the
system attempts to use local
knowledge to fill in additional
information. For example, if no
city name or state are given, the
system assumes a search for
something in the current city or a
nearby city in the current state.
The system is also capable of
recognizing address formats
according to other regions.
On-Ramp: If looking for the closest
on-ramp as a destination, enter a
highway name. The direction is not
required but can be specified. The
system will search for the closest
on-ramp.
If a destination address or location
being entered is outside of the
country, the country abbreviation
must be added after the address.
For example, if the current vehicle
location is in Detroit MI and the
destination is in Windsor, the correct
input would be Windsor ON CAN.
Also available is the Exit-Ramp. For
example, N-94 Exit 42.
The keyboard can utilize an
autocomplete function. Depending
on the application, autocomplete
matches entries that have been
previously typed or are stored in a
Recent Destinations list.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
88
Black plate (88,1)
Infotainment System
3. If autocomplete does not show
the results needed, press the
delete screen button to clear the
autocomplete from the entered
field.
1. After a character has been
typed, the system is able to start
displaying matches that begin
with that character. The matches
continually become more refined
as additional characters are
entered.
Address search results are
grouped by result type, in the
order of Full Addresses, States,
Cities, Intersections, and
Streets. If no results are found in
a particular group, that group is
not shown. If only one type of
result is found, the single type
result screen is shown. Within
each group, they are listed in
Confidence order. This means
that the closest match result will
be at the top.
.
Address searches can be sorted
by Confidence, Distance,
or Alphabetical order.
If there are no matches, a
pop-up displays in response to
show how the system
understood the entered text and
attempts to show how the text
could be entered to help find the
destination.
Multiple Matches
2. If there are multiple matches for
what has been entered, the first
result alphabetically will be
shown.
When there are multiple
matches, a dropdown arrow is
shown after the autocomplete
text. This dropdown displays the
entire list of matches. Press the
appropriate match without
having to enter more text.
.
Spelling Mistakes
The system is able to offer
alternatives if the searched term is
not found exactly. The system uses
the closest term it finds and
provides those results.
.
If the search results in multiple
matches, a list of matches is
shown.
The system first searches the
entered term exactly. If no matches
are found, partial words are used.
An example is, when entering in an
address, the system attempts to do
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (89,1)
Infotainment System
a full match on the entire string. If it
does not find a match, the house
number is then considered an
optional term and the system
attempts to find the street and city
name. The prefix and suffix of street
names are also treated as optional
terms. The search is first done by
trying to match the prefix and/or
suffix. If there is no match found,
these terms are removed from the
search to make the search more
generic.
While at the Home Page, press the
NAV screen button to display a view
of the map. Press the Destination
screen button to go to the
destination entry views.
Places of Interest (POI)
1. Press the POIs screen button to
display a list of POI categories.
The first list item in every POI
list is a search function. For the
highest level of categories, press
the Search All screen button or
select a category and search
within that selection.
2. Select a POI category to display
subcategories.
89
3. If a selected subcategory has no
results in the surrounding area,
the search is expanded until a
result is found.
4. When a category is selected, the
nearest locations are shown on
the map and it lists the nearest
20 matches. If the limit is
reached and no further matches
display, there is a Show Next
Results button to expand the
search by another 10 results.
The currently selected category
or search term is shown in the
title bar along with the number of
matches shown in the list in
parentheses.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
90
Black plate (90,1)
Infotainment System
5. Pan the map using the finger
gestures to minimize the POI list
and to interact with the map. The
icons that were shown before
continue to be displayed and
updated. The list is also updated
based on where the map was
panned or zoomed. The search
for POIs is constrained to where
the map has been moved to.
Press the list reveal button
which is the arrow pointing right,
near the left edge of the screen
to display the list again.
6. If the search map is pressed to
recenter, the crosshairs are
shown to indicate the center of
the new search location. If a POI
icon is pressed on while in the
full expanded map, a callout for
that location displays. Press the
callout to display the destination
details view.
7. Press the map reset button to
return the map to automatic
zooming and searching. It is
recentered around the vehicle’s
position, the route, the
destination, or another location
that was specified for the
search. The map RESET button
is only displayed if the map was
manually adjusted.
Press the List All screen button to
display all of the matching results in
a particular category with its
subcategories.
Using the Keyboard
The POI can be searched by
entering a POI name, category,
name and category, or phone
number on the keyboard.
For example, enter the
information as:
POI Name: Worldwide Food
POI Category: Restaurants
POI Name and Category:
Worldwide Food Restaurants
POI Phone Number: 0001222555
The POI keyboard search results
will display in the order in which
they were found. Press the Sort
button to change the sorting order
by Confidence, Alphabetical,
or Distance.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (91,1)
Infotainment System
POI Search Location
If browsing for POIs or searching for
results on a keyboard in a different
location than what was searched
previously, press the Search Near
button to specify a different location.
If not under route guidance, the
search area options are:
.
Nearby (default)
.
Another Location
91
POIs is grouped, as in a category or
a set of POIs that all belong to the
same chain ID, the whole category
or chain ID is saved in the favorites
for recall. POIs are only grouped by
chain when the sorting order is
Alphabetical.
If under route guidance, the search
area options are:
.
Along Route (default)
.
Nearby
.
Near My Destination
.
Another Location
Favorite POIs
Locations, categories, or a particular
POI chain ID can be saved as
Favorites in the POIs view.
Press and drag up on the row of
interaction selector buttons to reveal
the Favorite buttons.
Press and hold on a favorite
location, then press on the category
to be saved. Whenever a set of
A POI search can also be saved as
a Favorite. While in the POI search
keyboard view, press and hold on a
favorite location and the text that is
currently typed in the keyboard will
be saved.
Press the Sort button to change the
sorting order.
Recalling a POI Category or
Chain
If a POI category or chain favorite is
recalled, the system displays a list
of matching results defaulting to
nearby, but allows a search of other
locations. Press the Search Near
button to specify a different location.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
92
Black plate (92,1)
Infotainment System
Creating and Downloading
Predefined POIs (My POIs)
Enter the POI information into the
text file in the following format:
In addition to the POIs already
stored in the Infotainment system,
predefined POIs can be created.
.
While creating a predefined POI, the
GPS coordinates for longitude and
latitude of the POI’s location and a
descriptive name will need to be
entered.
After creating the predefined POIs,
they can be downloaded to the
Infotainment system from either a
USB stick or SD card.
Once downloaded, the POI data
becomes a selectable destination in
the My POIs menu.
Creating a Text File with
Information
Create a text file by using a simple
text editor software. Save this file
with a name and extension of .csv,
.e.g. “TomsPOI.csv.”
Longitude coordinate, Latitude
coordinate, “Name of POI,”
“Additional information,” “Phone
number.”
Example: 7.0350000,
50.6318040, “Michaels Home,”
“123 Maple Lane,”
“02379234567.”
.
The GPS coordinates must be
expressed in decimal degrees
and can be taken from a
geographical map. The
additional information and phone
number strings are optional.
.
The POI name and the
additional information string may
not exceed 60 characters.
.
POI information for each
destination address must be
entered in a single separate line.
Storing the POI on a USB Drive
In the root directory of a USB drive,
create a folder name “myPOIs,” e.g.
“F:\” is the root directory of the USB
drive.
In the “myPOIs” folder, store the text
file with your POIs, e.g. “F:\myPOIs
\TomsPOIs.csv.”
Downloading the POI to the
Infotainment System
Connect the USB drive or SD card
containing the POI information to
the USB port or SD card slot of the
Infotainment system. A message
displays prompting whether or not to
download the POI information from
the USB stick. All POIs found are
saved even if they are in multiple
folders.
Subfolders can also be created to
organize the POIs into categories.
For example, “F:\myPOIs
\Restaurants\TomsPOIs.csv.”
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (93,1)
Infotainment System
Importing and Overwriting
Categories
If the message is dismissed or
ignored, no POI information is
downloaded. This prompt will not
reoccur for the current ignition cycle.
When the system is finished
downloading, a pop-up displays
asking to specify a category for the
new POIs, if desired.
When POIs are found on a media
device, the date of the file is
examined and compared to the date
for the files already in the system.
If the file being downloaded is
newer than the one on the system,
that particular category of POIs is
overwritten. Any other POIs that had
previously been saved in other
categories are not affected.
93
Browsing Downloaded POIs
Access the downloaded POIs by
selecting the My POIs list item in the
POIs list.
Edit My POIs
Address Book Download
If an Address Book is found on the
connected USB device, the same
alert is used to indicate that
locations have been found and they
can be downloaded. If there is
already content in the vehicle
Address Book, the system prompts
if the stored content should be
overwritten. Select Save to
overwrite the existing Address Book
information. Select Cancel to abort
the import of information.
Downloaded POIs can be edited at
a category level. These POIs can
either be deleted as an entire
category or be reassigned as
another category. To edit the
categories:
.
Select the Edit button at the
main category view to edit the
POIs. Edit buttons display next
to each category name. There is
no POI browsing in this mode,
only edit functions are available.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
94
.
Black plate (94,1)
Infotainment System
Once an action such as deleting
or reassigning has been
selected, the changes are saved
immediately.
Saved Destinations
Select a saved destination from the
Contacts or Recent Destinations.
Contacts
address at all. Press the Quick
Route button to go to the
Destination Details view.
Press on an address, either from
the Quick Route on the contact list
or a specific address from the
contact detail list, to go to the
destination view showing that
address on the map.
Changing POI Categories
POI categories can be assigned to a
different category by using the same
method as assigning a category for
an Address Book entry. When
editing, the right side of the screen
displays the current category name.
Deleting POI
POI categories can be deleted by
selecting Edit and then Delete.
A pop-up displays to confirm the
deletion.
Select the Contacts button to view
the vehicle’s contact list or a
connected Bluetooth device. Press
the Change Contacts List screen
button to switch between the
vehicle’s contact list and the
Bluetooth device’s contact list. If a
particular contact has a single
address associated with it, that
contact has a Quick Route list item
function button next to it. Contacts
without this Quick Route button
either have multiple addresses or no
Trips from Contacts can be saved
and recalled. The order is based on
when the trip was last used. When
the trips are saved, they are given a
default title of the final destination
name. If there are no saved trips,
this list item is hidden.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (95,1)
Infotainment System
Favorite Destinations
.
.
Destinations can be saved as
Favorites for recall later.
Depending on the favorite, when
an address or POI favorite is
recalled, the Destination Details
View is shown.
When a favorite address is being
routed to, it is shown active.
Press on the active favorite, to
suspend that route.
.
Save locations as Favorites for
recall later in the Destination
Details View.
.
Saved trips from the
Address Book.
.
Press and drag up on the row of
interaction selector buttons to
reveal the Favorite buttons.
.
Press and hold on the favorite
location while viewing a contact
on the Contact Details List. The
contact name and all contact
information can be stored.
.
Press to save as a favorite. The
favorite label will be the name of
the contact.
.
Press on the Favorite to display
the destination view.
95
If not under route guidance, the
current vehicle location will be
saved as a Favorite. If under route
guidance, the final destination will
be saved.
Press and drag up on the row of
interaction selector buttons to reveal
the Favorite buttons. Press and hold
on the favorite location from the
Map View to save it.
Route Guidance
Storing Favorites from Map
Storing Favorites from the Contact
Details List
A contact name or any of the
contact’s information such as phone
number, e-mail address, or address
from Contact Details can be stored
as a Favorite.
Favorite locations can be stored
from the Map View.
.
Press GO to go to the main
navigation view and to start
route guidance.
.
If the system has an active
route, a pop-up will display,
“What would you like to do with
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
96
Infotainment System
this destination?” The options
are: Add As Waypoint, Set New
Destination, or Cancel.
.
.
.
Black plate (96,1)
Estimated Time of Arrival (ETA)
and Distance
If a waypoint is added, it is
placed in the location that leads
to the most efficient route.
There is a maximum number of
waypoints that can be added to
the system. When the maximum
number has been reached, a
pop-up displays indicating that a
waypoint must be deleted before
a new one can be added. Even
after a waypoint has been
deleted, it will be added to the
recent destinations list for easy
recall.
To save a location, tap on the Q
to display the Favorite buttons.
Press and hold on a favorite
location to save the shown
location as a Favorite.
.
Press the ETA information area
to switch between the estimated
arrival time, total driving time
resulting, and driving distance.
Turn List
.
When under route guidance, the
system shows the ETA or travel
time, or the driving distance.
.
The ETA and travel time are
calculated using any available
traffic information.
.
If in a waypoint trip, the ETA,
travel time, and driving distance
are all shown relative to the final
destination.
.
The final ETA is shown taking
into consideration any time zone
crossings that the route has
traveled through.
Press on the next turn indicator
shown on the map to display the
turn list or waypoint list. The
Interaction Selector is minimized
automatically. Press Q to reveal the
following options:
Destination
Press the Destination screen button
to add a waypoint or change the
destination while viewing the turn
list. When the Destination screen
button is pressed, the display shows
the Destination screens.
End Guidance
Press the End Guidance screen
button to suspend the current route
in the turn list. When the End
Guidance screen button is pressed,
the turn list is exited and the display
returns to the main map view.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (97,1)
Infotainment System
Avoid Areas
Press the Avoid Areas screen
button to select the highway name
that is to be avoided. The system
shows a pop-up asking how many
miles or if the entire road should be
avoided.
the name of the destination to
display the destination
information.
.
The turn list is sorted in order
with the next maneuver at the
top of the list and the
subsequent maneuvers listed
below it. The next maneuver is
always highlighted upon entry
into the Turn List to quickly show
what the next maneuver is.
.
Each maneuver indicates the
distance between it and the
previous maneuver or the
vehicle’s current location. The
next maneuver at the top will
count down until the maneuver
is reached, and then the next
maneuver will begin to
count down.
Turn List
.
.
When under a waypoint trip,
press on the Turn List Interaction
Selector button to show the turn
list. When entering a turn list, the
next maneuver instruction is
spoken.
The turn list title is the name or
address of the destination. Press
on the information button next to
.
Each maneuver has an
estimated time of arrival based
on the current driving conditions.
97
Saved Trips
Waypoint trips can be saved for
later recall. Press the Add button in
the waypoints list to save the trip to
the Saved Trips list in the vehicle’s
contacts list. When trips are saved,
they are given a default title of the
final destination. Saved trips can be
edited by selecting the Edit list item
button to access the edit screen for
the saved entry. The only field that
can be edited is the name field.
Press on the name field to access
the keyboard view. Type the name
change. This change is
automatically saved when executed
by the keyboard.
The saved trip can also be deleted
from the edit mode. Press the delete
button and a delete confirmation
pop-up will display.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
98
Infotainment System
Waypoints
Optimized Route
.
.
When under a waypoint trip,
press on the next turn indicator
to bring up the waypoint list. The
last waypoint view is shown,
which could be Waypoints, Turn
List, or Edit Route.
.
The waypoint list is sorted in
order with the next waypoint at
the top of the list. Each waypoint
is indicated with a numbered
icon, starting with the next
waypoint.
.
Black plate (98,1)
To indicate what segment of the
route is for the next waypoint,
and what is for the remainder of
the route, they appear in
different colors.
Press the Optimize screen
button to optimize the current
waypoint trip.
.
The optimization is done
according to how the
preferences are set for new
routes, e.g., fastest route,
shortest distance, or eco friendly.
.
While the system is optimizing
the route, the waypoint trip has
the activity indicator displayed
over top of it. If the system is
calculating the ETA and travel
distance for a waypoint, the
activity indicator is displayed in
the list header.
.
.
When either a waypoint trip is
first created, or additional
waypoints are added to an
existing waypoint trip, they are
added in the location that would
lead to an optimized route.
If a destination is already
planned and a waypoint is
added, it is either added before
or after the current destination,
whichever leads to the most
optimal route.
.
If under an existing waypoint trip
consisting of two or more
destinations, any additional
waypoints are added in the
location that would lead to the
most optimal route.
Edit Route
.
Press the Edit Route screen
button to modify the order or
remove a waypoint from the
route. Press the delete screen
button to remove a waypoint
from the route.
.
A pop-up displays asking for
confirmation of the waypoint
deletion.
OnStar® System
With an OnStar® subscription, an
OnStar Advisor can download a
destination to the vehicle or into the
built-in navigation system. If an
OnStar Turn-by-Turn route is in
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (99,1)
Infotainment System
progress, all other internal
navigation functions are disabled
until the route is completed.
Maneuver View. Press the DONE
button to return to the
Maneuver View.
When navigation is selected, the
OnStar Turn-by-Turn screens
display.
Route Preview
99
Turn-by-Turn Navigation
The following options display:
Press the MENU button to go to the
Turn-by-Turn Menu.
.
Update Route (if the vehicle is
off the route)
.
Cancel Route
.
My Destination
.
Route Preview
.
Repeat
.
Press Route Preview to display
the Maneuver View.
.
Press NEXT or PREV to display
the next or previous maneuver
information, including distance
between it and the previous
maneuver.
.
Press the DONE button to return
to the Maneuver View.
My Destination
Select My Destination to display, a
special version of the Maneuver
View. The Destination Address is
displayed in the Street Name and
the total distance to the destination
is displayed in the Distance to
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
100
Infotainment System
Repeat
Cancel a Route
Select Repeat to go back to the
Maneuver View and repeat the
audible maneuver prompt.
If a route is in progress using either
the vehicle navigation system or the
OnStar Turn-by-Turn route, and a
new route is requested, the current
route in progress will be canceled.
No Active Route
.
A few of the setting options change
the way the navigation system
displays or reacts while in use.
1. Press the Settings screen button
on the Home Page.
Settings
Voice
2. Press the scroll bar until the
desired option displays. Select
the desired settings to change.
Voice recognition allows for
hands-free operation within the
navigation, audio, phone, and
weather applications. See Voice
Recognition on page 104.
The vehicle does not have a
built-in navigation system and
the navigation application is
selected from the Home screen.
If the system receives the
indication that there is an active
OnStar subscription, the help
text is displayed with instructions
on how to set up a route.
Mode, Language, Valet Mode,
or Radio. For setting options, see
Settings on page 119.
An OnStar Advisor can cancel the
vehicle navigation system route.
Route guidance can be resumed by
selecting the Resume Route screen
button in the Map Menu.
There is no active route if:
.
Black plate (100,1)
Press the voice screen button to
display the Voice menu.
Prompt Length: Press to change
the prompt length to Short or Long.
Press Settings on the Home Page
to adjust features and preferences,
such as Time and Date, Sport
Audio Feedback Speed: Press to
change the audio feedback speed to
Slow, Medium, or Fast.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (101,1)
Infotainment System
Confidence Threshold: Press to
change the sensitivity of voice
recognition system.
Low Fuel Alert
Display
The Auto setting adjusts the
screen background automatically
depending on the exterior
lighting conditions.
.
The Day setting brightens the
map background.
.
The Night setting darkens the
map background.
Calibrate Touchscreen: Press to
display the Touchscreen Calibration
Screen.
Turn Display Off: Press to turn the
Display option off.
If the remaining driving distance is
available from the system, this is
included in the alert.
Global Positioning
System (GPS)
Mode: Press Mode to change the
screen background. This setting
controls map colors.
.
101
The position of the vehicle is
determined by using satellite
signals, various vehicle signals, and
map data.
If the vehicle reaches a low fuel
level, the system displays an alert
about the low fuel condition. Press
the More Info screen button to view
nearby gas stations, and start
guidance if desired.
At times, other interference such as
the satellite condition, road
configuration, condition of the
vehicle, and/or other circumstances
can affect the navigation system's
ability to determine the accurate
position of the vehicle.
The GPS shows the current position
of the vehicle using signals sent by
GPS Satellites. When the vehicle is
not receiving signals from the
satellites, a symbol appears on the
map screen. See Navigation
Symbols on page 82.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
102
Black plate (102,1)
Infotainment System
This system might not be available
or interference can occur if any of
the following are true:
.
Signals are obstructed by tall
buildings, trees, large trucks,
or a tunnel.
.
Satellites are being repaired or
improved.
For more information if the GPS is
not functioning properly, see
Problems with Route Guidance on
page 102 and If the System Needs
Service on page 103.
Vehicle Positioning
At times, the position of the vehicle
on the map could be inaccurate due
to one or more of the following
reasons:
.
The road system has changed.
.
The vehicle is driving on slippery
road surfaces such as sand,
gravel, or snow.
.
The vehicle is traveling on
winding roads or long straight
roads.
.
The tires are replaced or worn.
.
The tire pressure for the tires is
incorrect.
.
The vehicle is approaching a tall
building or a large vehicle.
.
This is the first navigation use
after the map data is updated.
.
The surface streets run parallel
to a freeway.
.
The 12-volt battery is
disconnected for several days.
.
The vehicle has been transferred
by a vehicle carrier or a ferry.
.
.
The current position calibration
is set incorrectly.
The vehicle is driving in heavy
traffic where driving is at low
speeds, and the vehicle is
stopped and started repeatedly.
.
The vehicle is traveling at high
speed.
.
The vehicle changes directions
more than once, or the vehicle is
turning on a turn table in a
parking lot.
.
The vehicle is entering and/or
exiting a parking lot, garage, or a
lot with a roof.
.
The GPS signal is not received.
.
A roof carrier is installed on the
vehicle.
.
Tire chains have been installed.
Problems with Route
Guidance
Inappropriate route guidance can
occur under one or more of the
following conditions:
.
The turn was not made on the
road indicated.
.
Route guidance might not be
available when using automatic
rerouting for the next right or
left turn.
.
The route might not be changed
when using automatic rerouting.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (103,1)
Infotainment System
.
There is no route guidance when
turning at an intersection.
.
Plural names of places might be
announced occasionally.
.
It could take a long time to
operate automatic rerouting
during high-speed driving.
.
Automatic rerouting might
display a route returning to the
set waypoint if heading for a
destination without passing
through a set waypoint.
.
The route prohibits the entry of a
vehicle due to a regulation by
time or season or any other
regulation which may be given.
.
Some routes might not be
searched.
.
The route to the destination
might not be shown if there are
new roads, if roads have
recently changed, or if certain
roads are not listed in the map
data. See Maps on page 82.
To recalibrate the vehicle's position
on the map, park with the vehicle
running for two to five minutes, until
the vehicle position updates. Make
sure the vehicle is parked in a
location that is safe and has a clear
view of the sky and away from large
obstructions.
If the System Needs
Service
If the navigation system needs
service and the steps listed here
have been followed but there are
still problems, see Problems with
Route Guidance on page 102.
Map Data Updates
The map data in the vehicle is the
most up-to-date information
available when the vehicle was
produced. The map data is updated
periodically, provided that the map
information has changed.
103
For questions about the operation of
the navigation system or the update
process, contact the GM Nav Disc
Center toll-free phone number,
1-877-NAV-DISC (1-877-628-3472)
or go to the center’s website,
www.gmnavdisc.com. If updates are
needed, call the GM Nav Disc
Center or order online.
To order, have the vehicle’s Vehicle
Identification Number (VIN)
available. This helps the center
make sure that the correct and most
up-to-date map data for the vehicle
is received. See “Vehicle
Identification Number (VIN)” in the
owner manual.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
104
Black plate (104,1)
Infotainment System
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system.
As the map data is updated, more
detail can become available for
areas that previously had limited
detail. See Map Data Updates on
page 103.
Voice Recognition
Voice recognition allows for
hands-free operation within the
navigation, audio, phone, and
weather applications. This feature
can be started by pressing either
the g button on the steering wheel
or the g on the touchscreen display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two button presses such
as selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down, are
audio features that are easily
performed by pressing one or two
buttons, and are not supported by
voice commands.
In general there are flexible ways to
speak commands for completing the
tasks. Most of them, except
destination entry and voice keypad,
can be completed in a single
command. If the task takes more
than one command to complete, the
first command would be to indicate
the kind of task to be performed, like
“Navigation Destination Entry.” The
system replies with prompts that
lead you through a dialog to enter
the necessary information. For
example, if a destination for route
guidance is needed, say
“Navigation” or “Destination Entry.”
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See “Retained Accessory Power
(RAP)” in the owner manual.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (105,1)
Infotainment System
1. Press g on the steering wheel
control to activate voice
recognition, or press g on the
infotainment touchscreen on the
center stack.
.
.
3. Wait until after the beep
completes, then clearly speak
one of the commands described
in this section.
A voice recognition system
prompt can be interrupted while
it is playing by pressing g again.
If voice recognition is
started from the steering
wheel control, the
instrument cluster displays
the selections and visual
dialog content.
If voice recognition is
started from the
infotainment touchscreen
on the center stack, the
selections and visual dialog
content are displayed on
both the center stack
display and the instrument
cluster display.
2. The audio system mutes and the
system plays a prompt followed
by a beep.
For example, if the prompt
seems to be taking too long to
finish, press g again and the
beep should happen right away.
There are two voice prompt modes
supported:
.
Long verbal prompts: The longer
prompts provide more
information regarding the
supported actions.
.
Short prompts: The short
prompts provide simple
instructions about what can be
stated.
If a command is not spoken, the
voice recognition system says a
help prompt.
105
Prompts and Screen Displays
While a voice recognition session is
active, there will be corresponding
buttons on screens displayed.
Manual interaction in the voice
recognition session is permitted.
Interaction during a voice session
may be completed entirely using
voice commands, or some
selections may expedite a session.
If a selection is made using a
manual control, the dialog will
progress in the same way as if the
selection was made through a voice
command. Once the system is able
to complete the task, or the session
is terminated, the voice recognition
dialog stops.
An example of this type of manual
intervention is pressing on an entry
of a displayed number list instead of
speaking the number associated
with the entry desired.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
106
Infotainment System
Canceling Voice Recognition
.
.
.
Black plate (106,1)
Press the Home screen button.
Pressing this button will
terminate the voice recognition
session.
Press or say “Cancel” or “Exit” to
terminate the voice recognition
session and display the screen
from which voice recognition
was initiated.
Press i on the steering wheel
controls to terminate the voice
session and display the screen
from which voice recognition
was initiated.
Most languages do not support
natural language commands in
sentence form. For those
languages, use direct commands
like the examples shown on the
display.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are either naturally
stated in sentence form or direct
commands that state the application
and the task.
.
Speak the command naturally,
not too fast, not too slow. Use
direct commands without a lot of
extra words.
.
Usually Phone and Audio
commands can be spoken in a
single command.
For example, “Call David Smith
at work,” “Play” followed by the
artist or song name, or “Tune”
followed by the radio station
number.
For best results:
.
Listen for the prompt and wait
for the beep before saying a
command or reply.
.
Say “Help” or look at the screen
display for example commands.
.
Voice recognition system prompt
can be interrupted while it is
playing by pressing g again.
For example, if the prompt
seems to be taking too long to
finish, to speak the command
without waiting for the prompt to
complete, press g again and
wait for the beep.
.
Navigation destinations are too
complex for a single command.
First, state a command that
explains the type of destination
needed, such as I want
directions to an “Address,”
“Navigate to an intersection,” “I
need to find a Place of Interest
or POI,” or “Directions to a
Contact.” The system responds
with requesting more details.
After saying “Place of Interest,”
only major chains are available
by name. Chains are businesses
with at least 20 locations. For
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (107,1)
Infotainment System
other POIs, say the name of a
category like “Restaurants,”
“Shopping Malls,” or “Hospitals.”
Most languages do not support
natural language commands in
sentence form. For those
languages, use direct commands
like the examples shown on the
display.
There is no need to memorize
specific command words. Direct
commands might be more clearly
understood by the system. An
example of a direct command would
be “Call 555-1212.” Examples of
these direct commands are
displayed on most of the screens
while a voice session is active.
If “Phone” or “Phone Commands,” is
stated, the system understands that
a phone call is requested and will
respond with questions until enough
details are gathered.
If the phone number has been
saved with a name and a place, the
direct command should include
both, for example “Call David Smith
at work.”
Using Voice Recognition for
List Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list. A selection
can be made by manually selecting
the item, or by speaking the line
number for the item to select.
When a screen contains a list, there
may be options that are available
but not displayed. The list on a
voice recognition screen functions
the same as a list on other screens.
Scrolling or flinging can be used to
help display other entries from
the list.
Manually scrolling or paging the list
on a screen during a voice
recognition session suspends the
current voice recognition event and
plays the prompt “Make your
selection from the list using the
107
manual controls, press q BACK on
the faceplate, or press the Back
screen button to try again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The screen returns back to the
screen where voice recognition was
initiated.
The Back Command
Say “Back” or press q BACK on the
faceplate, or press the Back screen
button to go to the previous screen.
If in voice recognition, and “Back” is
stated all the way through to the
initial screen, then “Back” is stated
one more time, the voice recognition
session will cancel.
Help
Say “Help” on any voice recognition
screen and the help prompt for the
screen is played. Additionally, a
pop-up displays a text version of the
help prompt. Depending on how
voice recognition was initiated, the
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
108
Black plate (108,1)
Infotainment System
Help pop-up will either display on
the instrument cluster or the
infotainment touchscreen. Press the
Dismiss button to make the pop-up
go away.
Pressing g while the help prompt is
playing will terminate the prompt
and a beep will be heard. Doing this
will stop the help prompt so that a
voice command can be used.
Voice Recognition for the
Radio
All audio screens have a voice
recognition button (g) to launch
audio voice recognition. If the voice
button is pressed in a radio screen,
the voice commands for radio and
media features are available.
“Switch to AM”: Switch bands to
AM and tune to the last AM radio
station.
“Switch to FM”: Switch bands to
FM and tune to the last FM radio
station.
“Switch to XM”: Switch bands to
XM and tune to the last XM channel.
“Tune to <AM frequency> AM”:
Tune to the radio station whose
frequency is identified in the
command (like “nine fifty”).
“Tune to <FM frequency> FM”:
Tune to the radio station whose
frequency is identified in the
command (like “one oh one
point one”).
“Tune to <AM frequency> AM
HD”: Tune to the HD Radio station
whose frequency is identified in the
command.
“Tune to <FM frequency> FM
HD”: Tune to the HD Radio station
whose frequency is identified in the
command.
“Tune to <FM frequency> FM HD
<HD channel number>”: Tune to
the HD Radio station whose
frequency and HD channel is
identified in the command.
“Tune to XM <XM channel
number>”: Tune to the XM radio
station whose channel number is
identified in the command.
“Tune to XM <XM channel
name>”: Tune to the XM radio
station whose channel name is
identified in the command.
Voice Recognition for Audio
My Media
If browsing My Media when the
voice button is selected, the voice
recognition commands for My Media
features are available.
“Play Artist”: Begin a dialog to
enter a specific Artist name.
“Play Artist <artist name>”:
Begin playback of the media
selection identified in the command.
“Play Album”: Begin a dialog to
enter a specific album name.
“Play Album <album name>”:
Begin playback of the identified
album name in the command.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (109,1)
Infotainment System
“Play Song”: Begin a dialog to
enter a specific song name.
“Play Song <song name>”: Begin
playback of the identified song
name in the command.
“Play Genre”: Begin a dialog to
enter a specific genre.
“Play Genre <genre name>”:
Begin playback of the media
selection identified in the command.
“Play Playlist”: Begin a dialog to
enter a specific playlist name.
“Play Playlist <playlist name>”:
Begin playback of the identified
playlist in the command.
“Play Chapter <chapter name>”:
Begin playback of the media
selection identified in the command.
“Play Audiobook”: Begin a dialog
to enter a specific name.
“Play Audiobook <audiobook
name>”: Begin playback of the
media selection identified in the
command.
“Play CD Track <track
number>”: Begin playback of the
CD at the track identified in the
command.
“Play Episode”: Begin a dialog to
enter a specific name.
“Play <device name>”: Play
music from a specific device
identified by name. The device
name is the name displayed on the
screen when the device is first
selected as an audio source.
“Play Episode <episode
name>”: Begin playback of the
media selection identified in the
command.
“Play Chapter”: Begin a dialog to
enter a specific name.
“Play Podcast <podcast
name>”: Begin playback of the
media selection identified in the
command.
“Play Podcast”: Begin a dialog to
enter a specific name.
109
“Play Video”: Begin a dialog to
enter a specific name.
“Play Video <video name>”:
Begin playback of the media
selection identified in the command.
“My Media”: Begin a dialog to
enter the desired media content.
Handling Large Amounts of Media
Content
It is expected that large amounts of
media content will be brought into
the vehicle. It may be necessary to
handle large amounts of media
content in a different way than
smaller amounts of media. The
system may limit the options of
voice recognition by not allowing
selection of song titles by voice at
the highest level if the number of
songs exceeds the maximum limit.
Voice command option changes
through media content limits are:
.
Song files including other
individual files of all media types
such as audiobook chapters,
podcast episodes, and videos.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
110
.
Black plate (110,1)
Infotainment System
Album type folders including
types such as albums and
audiobooks.
There are no restrictions if the
number of song files and albums is
less than 4,000. When the number
of song files connected to the
system is between 4,000 and 8,000,
the content cannot be accessed
directly with one command like
“Play <song name>.”
The restriction is that the command
“Play Song” must be spoken first;
the system will then ask for the song
name. The reply command would be
to say the name of the song to play.
Similar limits exist for album
content. If there are more than
4,000 albums, but less than 8,000,
the content cannot be accessed
directly with one command like,
“Play <album name>.” The
command “Play Album” must first be
spoken; the system will then ask for
the album name. The reply would
be to say the name of the album
to play.
Once the number of songs has
exceeded approximately 8,000,
there is no support for accessing the
songs directly through voice
commands. There will still be
access to the media content by
using commands for playlists,
artists, and genres.
The access commands for playlists,
artists, and genres are prohibited
after the number of this type of
media exceeds 4,000.
The system will provide feedback
the first time voice recognition is
initiated if it has become apparent
that any of these limits are reached
during a device initializing process.
Voice Recognition for
Navigation
“Navigation”: Begin a dialog to
enter specific destination
information.
“Navigation Commands”: Begin a
dialog to enter specific destination
information.
“Destination Address”: Begin a
dialog to enter a specific destination
address, which includes the entire
address consisting of the house
number, street name, and city and
state.
“Destination Intersection”: Begin
a dialog to enter a specific
destination intersection.
“Destination Place of Interest”:
Begin a dialog to enter a destination
Place of Interest category or major
brand name (if equipped).
Not all brand names of businesses
are available for voice entry. Most
major chains, such as chains with
more than 20 locations, should be
available to search for by name, but
the name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found.
Lesser known businesses might
have to be located by category,
such as fast food, hotels, or banks.
“Destination Contact”: Begin a
dialog to enter a specific destination
contact name.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (111,1)
Infotainment System
111
“Cancel Route”: End route
guidance.
“Switch Phone”: Select a different
phone for outgoing calls.
Bluetooth Speech Recognition
(If Equipped)
Voice Recognition for the
Phone
“Voice Keypad”: Begin a dialog to
enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “Delete” will remove the
last group of digits and allow them
to be re-entered. Once the entire
number has been entered, the
command “Call” will start dialing the
number.
Voice pass-thru allows access to the
speech recognition commands on
the cell phone. See your cell phone
manufacturer’s user guide to see if
the cell phone supports this feature.
“Call <contact name>”: Initiate a
call to an entered contact. The
command may include location if
the contact has location numbers
stored.
“Call <contact name> At Home,”
“At Work,” “On Mobile,” or “On
Other”: Initiate a call to an entered
contact and location at home, at
work, on mobile device, or on
another phone.
“Call <phone number>”: Initiate a
call to a standard phone number
seven or 10 digits in length, and
also 911, 411, or 611.
“Pair Phone”: Begin the Bluetooth
pairing process. Follow instructions
on the radio display.
“Redial”: Initiate a call to the last
dialed number.
Activating this application will Start,
Stop or Exit the Bluetooth Speech
Recognition on a connected phone.
.
Press START to start the Voice
Pass-Thru feature. A voice
session begins so that voice
commands can be given to Siri®
or many other controls provided
by the cell phone.
.
Press STOP to stop a voice
session.
.
Press EXIT to close this feature
and return to the previous
application prior to the start of
Voice Pass-Thru.
“Voice mail”: Initiate a call to voice
mail numbers.
Voice Recognition for OnStar
(If Equipped)
“OnStar”: Begin OnStar Voice
Recognition.
Voice Recognition for Weather
(If Equipped)
“Weather”: Begin a dialog to enter
a weather location.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
112
Infotainment System
Phone
.
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many cell phones,
allowing:
.
Placement and receipt of calls in
a hands-free mode.
.
Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
.
.
Black plate (112,1)
Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
Review the controls and
operation of the infotainment
system.
.
Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing” in
this section.
See “Storing and Deleting Phone
Numbers” in this section.
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while in ON/RUN or ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Controls
Use the buttons on the infotainment
system and the steering wheel to
operate the Bluetooth system.
Steering Wheel Controls
g (Push to Talk): Press to answer
incoming calls and start voice
recognition.
i (End Call): Press to end a call,
decline a call, or cancel an
operation. Press to mute or unmute
the infotainment system when not
on a call.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see
Infotainment on page 3.
PHONE: Press this screen button
to enter the phone main menu.
Audio System
When using the Bluetooth phone
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Press just above the
chrome volume bar during a call to
change the volume level. The
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (113,1)
Infotainment System
adjusted volume level remains in
memory for later calls. The system
maintains a minimum volume level.
.
The pairing process is disabled
when the vehicle is moving.
.
Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
Bluetooth (Infotainment
Controls)
For information about how to
navigate the menu system using the
infotainment controls, see
Infotainment on page 3.
Pairing
.
If multiple paired cell phones are
within range of the system, the
system connects to the paired
cell phone in the order that they
were last used in the system. To
link to a different paired phone,
see “Linking to a Different
Phone” later in this section.
113
4. Start the pairing process on the
cell phone to be paired to the
vehicle. See the cell phone
manufacturer's user guide for
information on this process.
5. Locate “Cadillac CUE” on the
display. Follow the instructions
provided in Step 3 on the cell
phone to enter the PIN or
confirm the six-digit code shown
on the display. After the PIN is
successfully entered or the code
is confirmed, the system
responds with “<Device name>
has been successfully paired”
when the pairing process is
complete.
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone.
Pairing a Phone
Pairing Information
2. Select PHONES and select Pair
Device.
6. If “Cadillac CUE” does not
appear, turn the phone off or
remove the phone battery and
retry.
3. A four-digit Personal
Identification Number (PIN)
appears on the display. The PIN,
if required, may be used in
Step 5.
7. If the phone prompts to accept
connection or allow phone book
download, select Always Accept
and Allow. The phone book may
not be available if not accepted.
.
A Bluetooth phone with music
capability can be paired to the
vehicle as a phone and a music
player at the same time.
.
Up to 10 devices can be paired
to the Bluetooth system.
1. Press the PHONE screen
button.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
114
Black plate (114,1)
Infotainment System
8. Repeat Steps 1−7 to pair
additional phones.
Linking to a Different Phone
Listing All Paired and Connected
Phones
To link to a different phone, the new
phone must be in the vehicle and
paired to the Bluetooth system.
1. Press the PHONE screen
button.
1. Press the PHONE screen
button.
2. Select PHONES.
2. Select PHONES.
Disconnecting a Connected Phone
3. Select the new phone to link to
from the not connected
device list.
1. Press the PHONE screen
button.
2. Select PHONES.
3. Press the z next to the phone to
disconnect.
Deleting a Paired Phone
Only disconnected phones can be
deleted.
1. Press the PHONE screen
button.
2. Select PHONES.
3. Press the M next to the phone
to delete and follow the on
screen prompts.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode, press the PHONE
icon on the Home Page to display
“Call View.”
.
While the active call is
hands-free, press the Handset
screen button to switch to the
handset mode. The screen
button changes to Handsfree
once the Bluetooth device
confirms it is operating as
handset.
.
While the active call is on the
handset, press the Handsfree
screen button to switch to the
hands-free mode. The screen
button changes to Handset once
the Bluetooth device confirms it
is operating as handsfree.
Making a Call Using Contacts
and Recent Calls
Calls can be made through the
Bluetooth system using personal
cell phone contact information for all
phones that support the Phone
Book feature. Become familiar with
the phone settings and operation.
Verify the cell phone supports this
feature.
When supported, the Contacts and
Recent Calls menus are
automatically available.
The Contacts menu accesses the
phone book stored in the cell phone.
The Recent Calls menu accesses
the recent call list(s) from your cell
phone.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (115,1)
Infotainment System
115
To make a call using the
Contacts menu:
Making a Call Using the
Keypad
1. Press the PHONE screen
button.
To make a call by dialing the
numbers:
.
2. Select CONTACTS.
Press i on the steering wheel
controls.
3. Select the name to call.
1. Press the PHONE screen
button.
.
4. Select the desired contact
number to call.
2. Select KEYPAD and enter a
phone number.
Press Ignore on the center stack
display.
.
To make a call using the Recent
Calls menu:
3. Select Call to start dialing the
number.
Press Ignore on the instrument
cluster using the select button.
1. Press the PHONE screen
button.
Accepting or Declining a Call
2. Select RECENT.
3. Select the name or number
to call.
4. If necessary, select between
Missed, Recent, and Sent calls
by selecting the View button in
the top right corner of the list.
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
There are three ways to accept
a call:
Declining a Call
There are three ways to decline
a call:
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call
There are three ways to accept a
call-waiting call:
.
.
Press g on the steering wheel
controls.
Press g on the steering wheel
controls.
.
.
Press Answer on the center
stack display.
Press Switch on the center stack
display.
.
.
Press Answer on the instrument
cluster using the select button.
Press Switch on the instrument
cluster using the select button.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
116
Infotainment System
Declining a Call
There are three ways to decline a
call-waiting call:
.
Black plate (116,1)
Press i on the steering wheel
controls.
.
Press Ignore on the center stack
display.
.
Press Ignore on the instrument
cluster using the select button.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, press the
phone icon on the Home Page to
display “Call View.” While in Call
View, press the call information of
the call on hold to change calls.
.
1. In the Call View, select Add to
add another call.
Dual Tone Multi-Frequency
(DTMF) Tones
2. Initiate the second call by
selecting from RECENT,
CONTACTS, or KEYPAD.
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
3. When the second call is active,
press the merge icon to
conference the three-way call
together.
4. Once all calls are merged, the
merge icon button becomes an
unmerge icon button. Press to
unmerge the calls.
Some wireless service carriers
may not allow a merged call to
become unmerged.
Three-Way Calling
Three-way calling must be
supported on the Bluetooth phone
and enabled by the wireless service
carrier to work.
Press End on the instrument
cluster using the select button.
To start a three-way call while in a
current call:
Ending a Call
.
Press i on the steering wheel
controls.
.
Press End on the center stack
display to end all existing calls,
or press End next to a call to
end only that call.
1. Press the PHONE screen
button.
2. While in the Call View, press the
up arrow to raise the Interaction
Selector.
3. Select KEYPAD and enter the
number.
Voice Mail
The default voice mail number is the
phone number of the outgoing
phone source. The voice mail
number can be changed in
Bluetooth settings.
To dial a voice mail number:
1. Press the PHONE screen
button.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (117,1)
Infotainment System
2. Select VOICE MAIL.
3. Select Call.
2. Say “Dial” or “Call” followed by
the complete phone number.
117
Once connected, the person called
will be heard through the audio
speakers.
4. Enter the DTMF tones using the
keypad if needed.
Use the “Voice Keypad” command
for international numbers or special
numbers which include * or #.
Bluetooth (Voice
Recognition)
Once connected, the person called
will be heard through the audio
speakers.
1. Press g. The system responds
“Command Please,” followed by
a tone.
To call using a contact from your
phone book:
2. After the tone, say “Switch
Phone.” The system displays a
list of phones to select.
To use voice recognition, press the
g button on the steering wheel. Use
the commands below for the various
voice features. For additional
information, say “Help” while in a
voice recognition menu. See Voice
Recognition on page 104 for help
using voice recognition commands.
Making a Call
Calls can be made using the
following commands.
Using the “Dial” or “Call”
Command
To call a number:
1. Press g. The system responds
“Command Please,” followed by
a tone.
1. Press g. The system responds
“Command Please,” followed by
a tone.
2. Say “Dial” or “Call” and then say
the contact name. For example
“Call John at Work.”
Once connected, the person called
will be heard through the audio
speakers.
Calling 911 Emergency
1. Press g. The system responds
“Command Please,” followed by
a tone.
2. Say “Call 911.”
Using the “Switch Phone”
Command
Using the “Voice Keypad”
Command
1. Press g. The system responds
“Command Please,” followed by
a tone.
2. After the tone, say “Voice
Keypad.” The system allows
entry of special numbers and
characters.
Using the “Voice Mail” Command
1. Press g. The system responds
“Command Please,” followed by
a tone.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
118
Black plate (118,1)
Infotainment System
2. After the tone, say “Voice mail.”
The system dials the voice mail
number of the connected phone.
Clearing the System
Unless information is deleted out of
the vehicle Bluetooth system, it will
be retained. This includes phone
pairing information. For directions
on how to delete this information,
see “Deleting a Paired Phone.”
Settings: See “Text Settings” later
in this section.
Reply: Press to reply using a
predefined text message. See “Text
Settings.”
Call: Press to place a call to the
sender of the text message.
Viewing a Text Message
While viewing a text message:
.
Press Reply to reply using a
predefined text message.
.
Press Call to place a call to the
sender of the text message.
Text Messaging
If equipped, the infotainment system
may allow text messages to be
received and replied to. Received
messages can also be read aloud.
Text Menu
Inbox: Press to display incoming
messages. To view a message,
press on the name of the sender.
Press > to listen to the text
message. Press the [ Back screen
button to go back to the
previous menu.
Viewing Sender Information
If equipped, press the name of the
sender to view sender information if
this information matches contact
information already stored.
Select a Predefined Message:
Press to select from a set of quick
messages. Press the message
to send.
Predefined Messages
These are short text messages that
can be used to send so responses
will not have to be typed.
The messages can be deleted or a
new message can be added.
To add a new message:
1. Press Text Settings, then press
Manage Predefined Messages.
2. While in the predefined
messages list view, select Add
New Predefined Message and a
keyboard displays.
3. Type a new message and press
NEW MSG when done to add
the message. Press the [ Back
screen button to go back to the
predefined messages list. Press
z to delete one character at
a time.
Memory Full
This message may display if there is
no more room on the phone to store
messages.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (119,1)
Infotainment System
Text Settings
Settings
Text Alerts: When on, this feature
will display an alert when a new text
message has been received. Press
to turn on or off.
The Settings Menu allows
adjustment of different vehicle and
radio features. The menu may
contain the following:
Manage Predefined Messages:
Press to add, change, or delete
predefined messages.
Time and Date
See “Clock” in the owner manual.
code to unlock the system. Press
the Back screen button to go back
to the previous menu.
Radio
Press to display the Radio Menu
and the following may display:
.
Manage Favorites: Press a
displayed Favorite to select that
favorite to edit. Press Rename to
rename the favorite or Delete to
delete it. Press and hold the
station to drag it to a new
location. Press Done to go back
to the previous menu.
.
Number of Favorites Shown:
Press to set the number of
favorites to display. Select Auto,
5, 10, 15, 20, 25, 30, 35, 40, 45,
50, 55, or 60. Auto will
automatically add or hide
additional Favorite pages based
on the amount of Favorites
stored. Press the [ Back screen
button to go back to the
previous menu.
Language
This will set the display language in
the radio, instrument cluster, and
voice recognition. Press Language
and select the appropriate
language. Press the [ Back screen
button to go back to the
previous menu.
Valet Mode
This will lock the infotainment
system, the infotainment controls,
and screen storage locations,
if equipped. Enter a four-digit code
on the keypad. Press Enter to go to
the confirmation screen. Re-enter
the four-digit code. Press LOCK to
lock the system. Enter the four-digit
119
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
120
Infotainment System
.
Tone Settings: Press + or − to
adjust Bass, Midrange, Treble,
or Surround. See AM-FM Radio
on page 12.
.
Tag Song: Press to tag song
information, including artist and
title, to transfer to an iPod®. See
AM-FM Radio on page 12.
.
Timeshift: Timeshift is the
recording of a radio station for
up to 25 minutes. See
“Timeshifting” under AM-FM
Radio on page 12.
.
.
.
Black plate (120,1)
Auto Volume: If equipped, this
feature adjusts the volume
based on the vehicle speed. See
AM-FM Radio on page 12.
Bose AudioPilot Noise
Compensation Technology:
If equipped, this feature adjusts
the volume based on the noise
in the vehicle. See AM-FM
Radio on page 12.
Maximum Startup Volume: This
feature sets the maximum
startup volume. If the vehicle is
started and the volume is
greater than this level, the
volume is adjusted to this level.
To set the maximum startup
volume, press + or − to increase
or decrease. Press the [ Back
screen button to go back to the
previous menu.
.
Audio Cue Volume (If Equipped):
This feature adjusts the startup
and shutdown sounds. To adjust
the volume, press + or − to
increase or decrease. This
feature can be turned on or off.
Press the [ Back screen button
to go back to the previous menu.
.
Device Management: Press to
connect to a different phone
source, disconnect a phone,
or delete a phone.
.
Ringtones: Press to change the
ring tone for the specific phone.
The phone does not need to be
connected to change the
ring tone.
.
Voice Mail Numbers: This
feature displays the voice mail
number for all connected
phones. The voice mail number
may be changed by pressing the
EDIT button, typing in the new
number, and pressing SAVE.
Press the [ Back screen button
to go back to the previous menu.
.
Text Message Alerts (If
Equipped): This feature will turn
text message alerts on or off.
Press Text Message Alerts and
then select OFF or ON. Press
the [ Back screen button to go
back to the previous menu. See
Text Messaging on page 118.
Vehicle Settings
See “Vehicle Personalization” in the
owner manual.
Bluetooth
From the Bluetooth screen button,
the following may be displayed:
.
Pair Device: Press to add a new
device.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (121,1)
Infotainment System
Voice
.
From the Voice screen button, the
following may be displayed:
.
.
Prompt Length: Select Short or
Long for shorter or longer voice
prompts that are played during
voice recognition sessions.
Press the [ Back screen button
to go to the previous menu.
Audio Feedback Speed: Press
Slow, Medium, or Fast for
feedback speed. Press the [
Back screen button to go back to
the previous menu.
.
Calibrate Touchscreen: Press to
calibrate the touchscreen and
follow the prompts. Press the [
Back screen button to go back to
the previous menu.
Cancel or Continue. Press the [
Back screen button to go back to
the last menu.
.
Clear All Private Data: Clears all
private information. Press Clear
All Private Data. Press Cancel or
Continue. Press the [ Back
screen button to go back to the
last menu.
.
Restore Radio Settings:
Restores factory radio settings.
Press Restore Radio Settings.
Press Cancel or Continue. Press
the [ Back screen button to go
back to the last menu.
Turn Display Off: Press to turn
the display off. Press anywhere
on the display area or any
faceplate button again to turn
the display on.
Rear Camera
Press to display the Rear Camera
menu. See “Driver Assistance
Systems” in the owner manual.
121
Display
Return to Factory Settings
From the Display screen button, the
following may be displayed:
Pressing Continue restores all
factory settings.
English and Metric Unit
Conversion
Select Return to Factory Settings
and the following list may display:
To change the display units between
English and metric units, see
“Instrument Cluster” in the owner
manual.
.
Mode: Press Auto, Day, or Night
to adjust the display. Press the [
Back screen button to go to the
previous menu.
.
Restore Vehicle Settings:
Restores factory vehicle
personalization settings. Press
Restore Vehicle Settings. Press
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
122
Black plate (122,1)
Infotainment System
Trademarks and
License Agreements
FCC Information
See “Radio Frequency Statement”
in the owner manual for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS-GEN/210/220/310.
"Made for iPod," and "Made for
iPhone," mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone and has been certified by
the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this
device or its compliance with safety
and regulatory standards. Please
note that the use of this accessory
with iPod or iPhone may affect
wireless performance. iPhone®,
iPod®, iPod classic®, iPod nano®,
iPod shuffle®, and iPod touch® are
trademarks of Apple Inc., registered
in the U.S. and other countries.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription
fee is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com. SiriusXM®
service only available in the
48 contiguous United States and
Canada.
In Canada: Some deterioration of
service may occur in extreme
northern latitudes. This is beyond
the control of SiriusXM® Satellite
Radio.
Explicit Language Notice: Channels
with frequent explicit language are
indicated with an “XL” preceding the
channel name. Channel blocking is
available for SiriusXM Satellite
Radio receivers by notifying
SiriusXM:
.
USA Customers — See
www.siriusxm.com or call
1-866-635–2349.
.
Canadian Customers — See
www.xmradio.ca or call
1-877-209-0079.
It is prohibited to copy, decompile,
disassemble, reverse engineer,
hack, manipulate, or otherwise
make available any technology or
software incorporated in receivers
compatible with the SiriusXM®
Satellite Radio System or that
support the SiriusXM website, the
Online Service or any of its content.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (123,1)
Infotainment System
Furthermore, the AMBER voice
compression software included in
this product is protected by
intellectual property rights including
patent rights, copyrights, and trade
secrets of Digital Voice
Systems, Inc.
General Requirements:
1. A License Agreement from
SiriusXM® is required for any
product that incorporates
SiriusXM Technology and/or for
use of any of the SiriusXM
marks to be manufactured,
distributed, or marketed in the
SiriusXM Service Area.
123
HD Radio, and “Arc” logos are
proprietary trademarks of iBiquity
Digital Corp.
DTS
®
TouchSense Technology and
TouchSense ® System 1000 Series
Licensed from Immersion
Corporation. TouchSense ® System
1000 protected under one or more
of the U.S. Patents at the following
address www.immersion.com/
patent-marking.html and other
patents pending.
HD Radio Technology
Manufactured under license under
U.S.Patent Nos: 5,956,674;
5,974,380; 6,487,535 & other U.S.
and worldwide patents issued &
pending.
DTS, the Symbol, & DTS and the
Symbol together are registered
trademarks & DTS 2.0 Channel is a
trademark of DTS, Inc. Product
includes software. ©DTS, Inc. All
Rights Reserved.
Dolby
2. For products to be distributed,
marketed, and/or sold in
Canada, a separate agreement
is required with Canadian
Satellite Radio Inc. (operating as
SiriusXM Canada).
Manufactured under license from
Dolby Laboratories. Dolby and the
double-D symbol are trademarks of
Dolby Laboratories.
HD Radio Technology manufactured
under license from iBiquity Digital
Corporation. U.S. and Foreign
patents. HD Radio™ and the HD,
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
124
Black plate (124,1)
Infotainment System
DivX, DivX Certified and associated
logos are trademarks of Rovi
Corporation or its subsidiaries and
are used under license.
BDA
ABOUT DIVX VIDEO: DivX is a
digital video format created by DivX,
LLC, a subsidiary of Rovi
Corporation. This is an official DivX
Certified device that plays DivX
video. Visit divx.com for more
information and software tools to
convert your files into DivX videos.
ABOUT DIVX VIDEO-ON-DEMAND:
This DivX Certified must be
registered in order to play
purchased DivX Video-on-Demand
(VOD) movies. To obtain your
registration code, locate the DivX
VOD section in your device setup
menu. go to vod.divx.com for more
information on how to complete your
registration.
Covered by one or more of the
following U.S. patents: 7,295,67;
7,460,668; 7,515,710; 7,519,274.
“Blu-ray Disc, Blu-ray, Blu-ray 3D,
BD-Live, BONUSVIEW, BDXL,
AVCREC, and the logos are
trademarks of the Blu-ray Disc
Association.”
AVCHD
AVCHD and the AVCHD logo are
trademarks of Panasonic
Corporation and Sony Corporation.
AVCREC
Blu-ray Disc, Blu-ray, Blu-ray 3D,
BD-Live, BONUSVIEW, BDXL,
AVCREC, and the logos are
trademarks of the Blu-ray Disc
Association.
Java
Java is a registered trademark of
Oracle and/or its affiliates.
Cinavia
Cinavia Notice: This product uses
Cinavia technology to limit the use
of unauthorized copies of some
commercially-produced film and
videos and their soundtracks. When
a prohibited use of an unauthorized
copy is detected, a message will be
displayed or copying will be
interrupted.
More information about Cinavia
technology is provided at the
Cinavia Online Consumer
Information Center at http://
www.cinavia.com. To request
additional information about Cinavia
by mail, send a postcard with your
mailing address to: Cinavia
Consumer Information Center, P.O.
Box 86851, San Diego, CA,
92138, USA.
This product incorporates
proprietary technology under license
from Verance Corporation and is
protected by U.S. Patent
7,369,677 and other U.S. and
worldwide patents issued and
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (125,1)
Infotainment System
pending as well as copyright and
trade secret protection for certain
aspects of such technology. Cinavia
is a trademark of Verance
Corporation. Copyright 2004-2010
Verance Corporation. All rights
reserved by Verance. Reverse
engineering or disassembly is
prohibited.
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
Schedule I: Gracenote EULA
Bluetooth
The Bluetooth® word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
non-exhaustive list of applicable
Gracenote patents. Gracenote,
CDDB, MusicID, MediaVOCS, the
Gracenote logo and logotype, and
the "Powered by Gracenote" logo
are either registered trademarks or
trademarks of Gracenote in the
United States and/or other
countries.
Gracenote Terms of Use
RMVB
Portions of this software are
included under license from
RealNetworks, Inc. Copyright
1995-2011, RealNetworks, Inc. All
rights reserved
125
Music recognition technology and
related data are provided by
Gracenote®. Gracenote is the
industry standard in music
recognition technology and related
content delivery. For more
information visit
www.gracenote.com.
Music-related data from Gracenote,
Inc., copyright © 2000 to present
Gracenote. Gracenote Software,
copyright © 2000 to present
Gracenote. One or more patents
owned by Gracenote may apply to
this product and service. See the
Gracenote website for a
This application or device contains
software from Gracenote, Inc. of
Emeryville, California ("Gracenote").
The software from Gracenote (the
"Gracenote Software") enables this
application to do disc or file
identification and obtain
music-related information, including
name, artist, track, and title
information ("Gracenote Data") from
online servers or embedded
databases (collectively, "Gracenote
Servers") and to perform other
functions. You may use Gracenote
Data only by means of the intended
End-User functions of this
application or device.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
126
Black plate (126,1)
Infotainment System
This application or device may
contain content belonging to
Gracenote’s providers. If so, all of
the restrictions set forth herein with
respect to Gracenote Data shall
also apply to such content and such
content providers shall be entitled to
all of the benefits and protections
set forth herein that are available to
Gracenote.
You agree that you will use
Gracenote Data, the Gracenote
Software, and Gracenote Servers
for your own personal
non-commercial use only. You agree
not to assign, copy, transfer or
transmit the Gracenote Software or
any Gracenote Data to any third
party. YOU AGREE NOT TO USE
OR EXPLOIT GRACENOTE DATA,
THE GRACENOTE SOFTWARE,
OR GRACENOTE SERVERS,
EXCEPT AS EXPRESSLY
PERMITTED HEREIN.
You agree that your non-exclusive
license to use the Gracenote Data,
the Gracenote Software, and
Gracenote Servers will terminate if
you violate these restrictions. If your
license terminates, you agree to
cease any and all use of the
Gracenote Data, the Gracenote
Software, and Gracenote Servers.
Gracenote reserves all rights in
Gracenote Data, the Gracenote
Software, and the Gracenote
Servers, including all ownership
rights. Under no circumstances will
Gracenote become liable for any
payment to you for any information
that you provide. You agree that
Gracenote may enforce its rights
under this Agreement against you
directly in its own name.
The Gracenote service uses a
unique identifier to track queries for
statistical purposes. The purpose of
a randomly assigned numeric
identifier is to allow the Gracenote
service to count queries without
knowing anything about who you
are. For more information, see the
web page for the Gracenote Privacy
Policy for the Gracenote service.
The Gracenote Software and each
item of Gracenote Data are licensed
to you "AS IS." Gracenote makes no
representations or warranties,
express or implied, regarding the
accuracy of any Gracenote Data.
Gracenote reserves the right to
delete data from the Gracenote
Servers or to change data
categories for any cause that
Gracenote deems sufficient. No
warranty is made that the Gracenote
Software or Gracenote Servers are
error-free or that functioning of
Gracenote Software or Gracenote
Servers will be uninterrupted.
Gracenote is not obligated to
provide you with new enhanced or
additional data types or categories
that Gracenote may provide in the
future and is free to discontinue its
services at any time.
GRACENOTE DISCLAIMS ALL
WARRANTIES EXPRESS OR
IMPLIED, INCLUDING, BUT NOT
LIMITED TO, IMPLIED
WARRANTIES OF
MERCHANTABILITY, FITNESS
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (127,1)
Infotainment System
FOR A PARTICULAR PURPOSE,
TITLE, AND NON-INFRINGEMENT.
GRACENOTE DOES NOT
WARRANT THE RESULTS THAT
WILL BE OBTAINED BY YOUR
USE OF THE GRACENOTE
SOFTWARE OR ANY
GRACENOTE SERVER. IN NO
CASE WILL GRACENOTE BE
LIABLE FOR ANY
CONSEQUENTIAL OR
INCIDENTAL DAMAGES OR FOR
ANY LOST PROFITS OR LOST
REVENUES.
© 2014. Gracenote, Inc. All Rights
Reserved.
Map End User License
Agreement
END USER TERMS
The Map Data Disc (“Data”) is
provided for your personal, internal
use only and not for resale. It is
protected by copyright, and is
subject to the following terms (this
“End User License Agreement”) and
conditions which are agreed to by
you, on the one hand, and HERE
North America, LLC (“HERE”) and
its licensors (including their
licensors and suppliers) on the
other hand.
The Data for areas of Canada
includes information taken with
permission from Canadian
authorities, including: © Her Majesty
the Queen in Right of Canada, ©
Queen's Printer for Ontario, ©
Canada Post Corporation,
GeoBase®.
HERE holds a nonexclusive license
from the United States Postal
Service® to publish and sell ZIP+4®
information.
© United States Postal Service®
2014. Prices are not established,
controlled, or approved by the
United States Postal Service®. The
following trademarks and
registrations are owned by the
USPS: United States Postal
Service, USPS, and ZIP+4.
127
TERMS AND CONDITIONS
Personal Use Only: You agree to
use this Data for the solely
personal, noncommercial purposes
for which you were licensed, and
not for service bureau, timesharing
or other similar purposes. Except as
otherwise set forth herein, you
agree not to otherwise reproduce,
copy, modify, decompile,
disassemble or reverse engineer
any portion of this Data, and may
not transfer or distribute it in any
form, for any purpose, except to the
extent permitted by mandatory laws.
You may transfer the Data and all
accompanying materials on a
permanent basis if you retain no
copies and the recipient agrees to
the terms of this End User License
Agreement. Multi-disc sets may only
be transferred or sold as a complete
set as provided to you and not as a
subset thereof.
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
128
Black plate (128,1)
Infotainment System
Restrictions
No Warranty
Except where you have been
specifically licensed to do so by
HERE and without limiting the
preceding paragraph, you may not
(a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles
capable of vehicle navigation,
positioning, dispatch, real time route
guidance, fleet management or
similar applications; or (b) with, or in
communication with, including
without limitation, cellular phones,
palmtop and handheld computers,
pagers, and personal digital
assistants or PDAs.
This Data is provided to you “as is,”
and you agree to use it at your own
risk. HERE and its licensors (and
their licensors and suppliers) make
no guarantees, representations,
or warranties of any kind, express or
implied, arising by law or otherwise,
including but not limited to, content,
quality, accuracy, completeness,
effectiveness, reliability, fitness for a
particular purpose, usefulness, use
or results to be obtained from this
Data, or that the Data or server will
be uninterrupted or error free.
Warning
This Data may contain inaccurate or
incomplete information due to the
passage of time, changing
circumstances, sources used, and
the nature of collecting
comprehensive geographic data,
any of which may lead to incorrect
results.
Disclaimer of Warranty
THE DATABASE IS PROVIDED ON
AN “AS IS” AND “WITH ALL
FAULTS BASIS” AND BOSCH
(AND THEIR LICENSORS AND
SUPPLIERS) EXPRESSLY
DISCLAIM ALL OTHER
WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO, THE IMPLIED
WARRANTIES OF
NON-INFRINGEMENT,
MERCHANTABILITY,
SATISFACTORY QUALITY,
ACCURACY, TITLE AND FITNESS
FOR A PARTICULAR PURPOSE.
NO ORAL OR WRITTEN ADVICE
OR INFORMATION PROVIDED BY
BOSCH (OR ANY OF THEIR
LICENSORS, AGENTS,
EMPLOYEES, OR THIRD PARTY
PROVIDERS) SHALL CREATE A
WARRANTY, AND YOU ARE NOT
ENTITLED TO RELY ON ANY
SUCH ADVICE OR INFORMATION.
THIS DISCLAIMER OF
WARRANTIES IS AN ESSENTIAL
CONDITION OF THIS
AGREEMENT.
Disclaimer of Liability
HERE AND ITS LICENSORS
(INCLUDING THEIR LICENSORS
AND SUPPLIERS) SHALL NOT BE
LIABLE TO YOU IN RESPECT OF
ANY CLAIM, DEMAND OR
ACTION, IRRESPECTIVE OF THE
NATURE OF THE CAUSE OF THE
CLAIM, DEMAND OR ACTION
ALLEGING ANY LOSS, INJURY
OR DAMAGES, DIRECT OR
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (129,1)
Infotainment System
INDIRECT, WHICH MAY RESULT
FROM THE USE OR POSSESSION
OF THIS DATA; OR FOR ANY
LOSS OF PROFIT, REVENUE,
CONTRACTS OR SAVINGS, OR
ANY OTHER DIRECT, INDIRECT,
INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OF
OR INABILITY TO USE THIS DATA,
ANY DEFECT IN THIS DATA, OR
THE BREACH OF THESE TERMS
OR CONDITIONS, WHETHER IN
AN ACTION IN CONTRACT OR
TORT OR BASED ON A
WARRANTY, EVEN IF HERE OR
ITS LICENSORS HAVE BEEN
ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. Some
States, Territories, and Countries do
not allow certain liability exclusions
or damages limitations, so to that
extent the above may not apply
to you.
Export Control
You agree not to export from
anywhere any part of the Data
provided to you or any direct
product thereof except in
compliance with, and with all
licenses and approvals required
under, applicable export laws, rules
and regulations. Entire Agreement:
These terms and conditions
constitute the entire agreement
between HERE (and its licensors,
including their licensors and
suppliers) and you pertaining to the
subject matter hereof, and
supersedes in their entirety any and
all written or oral agreements
previously existing between us with
respect to such subject matter.
Governing Law
The above terms and conditions
shall be governed by the laws of the
State of Illinois, without giving effect
to (i) its conflict of laws provisions,
or (ii) the United Nations Convention
for Contracts for the International
Sale of Goods, which is explicitly
excluded. You agree to submit to
the jurisdiction of the State of Illinois
for any and all disputes, claims, and
129
actions arising from or in connection
with the Data provided to you
hereunder.
Government End Users
If the Data is being acquired by or
on behalf of the United States
government or any other entity
seeking or applying rights similar to
those customarily claimed by the
United States government, this Data
is a “commercial item” as that term
is defined at 48 C.F.R. (“FAR”)
2.101, is licensed in accordance
with this End User License
Agreement, and each copy of Data
delivered or otherwise furnished
shall be marked and embedded as
appropriate with the following
“Notice of Use,” and be treated in
accordance with such Notice:
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
130
Black plate (130,1)
Infotainment System
NOTICE OF USE
PANDORA
QNX
CONTRACTOR (MANUFACTURER/
SUPPLIER)
PANDORA, the PANDORA logo,
and the Pandora trade dress are
trademarks or registered trademarks
of Pandora Media, Inc. Used with
permission.
Portions of this software are
copyright © 2008-2011, QNX
Software Systems. All rights
reserved.
Unicode
Copyright 2011, Software Systems
GmbH & Co. KG. All Rights
Reserved.
NAME:
HERE North America, LLC
CONTRACTOR (MANUFACTURER/
SUPPLIER)
ADDRESS:
425 West Randolph Street,
Chicago, IL 60606.
This Data is a commercial item as
defined in FAR 2.101 and is subject
to the End User License Agreement
under which this Data was provided.
© 2014 HERE North America, LLC.
All rights reserved.
If the Contracting Officer, federal
government agency, or any federal
official refuses to use the legend
provided herein, the Contracting
Officer, federal government agency,
or any federal official must notify
HERE North America, LLC prior to
seeking additional or alternative
rights in the Data.
Copyright © 1991-2010 Unicode,
Inc. All rights reserved. Distributed
under the Terms of Use in http://
www.unicode.org/copyright.html.
Free Type Project
Portions of this software are
copyright © 2010 The FreeType
Project (http://www.freetype.org). All
rights reserved.
Open Source SW
The open source code used in this
device can be downloaded at the
webpage shown in the information
at the center stack display. Further
information concerning the OSS
licenses is shown in the center
stack display.
Part C – EULA
The product you have purchased
("Product") contains Software
(Runtime Configuration No. 505962;
"Software") which is distributed by
or on behalf of the Product
manufacturer "Manufacturer") under
license from Software Systems Co.
("QSSC"). You may only use the
Software in the Product and in
compliance with the license terms
below.
Subject to the terms and conditions
of this License, QSSC hereby
grants you a limited, non-exclusive,
non-transferable license to use the
Software in the Product for the
purpose intended by the
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (131,1)
Infotainment System
Manufacturer. If permitted by the
Manufacturer, or by applicable law,
you may make one backup copy of
the Software as part of the Product
software. QSSC and its licensors
reserve all license+C31 rights not
expressly granted herein, and retain
all right, title and interest in and to
all copies of the Software, including
all intellectual property rights
therein. Unless required by
applicable law you may not
reproduce, distribute or transfer,
or de-compile, disassemble or
otherwise attempt to unbundle,
reverse engineer, modify or create
derivative works of, the Software.
You agree: (1) not to remove, cover
or alter any proprietary notices,
labels or marks in or on the
Software, and to ensure that all
copies bear any notice contained on
the original; and (2) not to export the
Product or the Software in
contravention of applicable export
control laws.
EXCEPT TO THE EXTENT
OTHERWISE REQUIRED BY
APPLICABLE LAW, QSSC AND ITS
LICENSORS PROVIDE THE
SOFTWARE ON AN "AS IS" BASIS,
WITHOUT WARRANTIES OR
CONDITIONS OF ANY KIND,
EITHER EXPRESS OR IMPLIED
INCLUDING, WITHOUT
LIMITATION, ANY WARRANTIES
OR CONDITIONS OF TITLE,
NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.
ANY WARRANTIES OR OTHER
PROVISIONS OFFERED BY THE
MANUFACTURER OR ITS
DISTRIBUTOR(S) THAT DIFFER
FROM THIS LICENSE ARE
OFFERED BY THE
MANUFACTURER OR ITS
DISTRIBUTOR(S) ALONE AND
NOT BY QSSC, ITS AFFILIATES
OR THEIR LICENSORS. YOU
ASSUME ANY RISKS
ASSOCIATED WITH YOUR USE
OF THE SOFTWARE UNDER THIS
LICENSE.
131
EXCEPT TO THE EXTENT
OTHERWISE REQUIRED BY
APPLICABLE LAW (SUCH AS IN
THE CASE OF DELIBERATE OR
GROSSLY NEGLIGENT ACTS), IN
NO EVENT SHALL QSSC, ITS
AFFILIATES OR THEIR
LICENSORS BE LIABLE TO YOU
UNDER ANY LEGAL THEORY,
WHETHER IN TORT (INCLUDING
NEGLIGENCE), CONTRACT OR
OTHERWISE, FOR DAMAGES,
INCLUDING ANY DIRECT,
INDIRECT, SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES
OF ANY CHARACTER ARISING AS
A RESULT OF THIS LICENSE OR
OUT OF THE USE OR INABILITY
TO USE THE PRODUCT
(INCLUDING BUT NOT LIMITED
TO DAMAGES FOR LOSS OF
GOODWILL, WORK STOPPAGE,
PRODUCT FAILURE OR
MALFUNCTION, OR ANY AND ALL
OTHER COMMERCIAL DAMAGES
OR LOSSES), EVEN IF QSSC, ITS
AFFILIATES OR THEIR
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
132
Infotainment System
LICENSORS HAVE BEEN
ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES.
jurisdictions in the name of Linotype
Corp. or its licensee
Linotype GmbH.
WMA
Usage in text form of each of the
Licensed Trademarks is:
This product is protected by certain
intellectual property rights of
Microsoft. Use or distribution of
such technology outside of this
product is prohibited without a
license from Microsoft.
For more information on the
Software, including any open source
software license terms (and
available source code) as well as
copyright attributions applicable to
the Runtime Configuration indicated
above, please contact the
Manufacturer or contact QSSC at
175 Terence Matthews Crescent,
Kanata, Ontario, Canada K2M 1W8
([email protected]).
Linotype
Helvetica is a trademark of Linotype
Corp. registered in the U.S. Patent
and Trademark Office and may be
registered in certain other
The trademark attribution
requirements for the Licensed
Trademarks may be viewed at
http://www.linotype.com/
2061-19414/trademarks.html.
END USER NOTICE
The marks of companies displayed
by this product to indicate business
locations are the marks of their
respective owners. The use of such
marks in this product does not imply
any sponsorship, approval,
or endorsement by such companies
of this product.
Black plate (132,1)
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (1,1)
INDEX
A
B
Accepting or Declining a Call . . . 115
AM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
AM-FM Radio . . . . . . . . . . . . . . . . . . . . 12
Antenna
Rear Side Window . . . . . . . . . . . . . . 23
Applications Tray . . . . . . . . . . . . . . . . . 8
Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . 34
Audio Output . . . . . . . . . . . . . . . . . . . . 50
Audio Players . . . . . . . . . . . . . . . . . . . 26
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Audio System . . . . . . . . . . . . . . . . . . . 112
Radio Reception . . . . . . . . . . . . . . . . 22
Auxiliary Inputs . . . . . . . . . . . . . . . . . . 50
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . 34
AVCHD . . . . . . . . . . . . . . . . . . . . . . . . . 124
AVCREC . . . . . . . . . . . . . . . . . . . . . . . 124
BDA . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Before Driving . . . . . . . . . . . . . . . . . . . 35
Bluetooth . . . . . . . . . . . . . . . . . .120, 125
Overview . . . . . . . .
112, 113, 117
Bluetooth Audio . . . . . . . . . . . . . . . . . 34
Bluetooth Speech
Recognition (If Equipped) . . . . . 111
C
Call Waiting . . . . . . . . . . . . . . . . . . . . . 115
Canceling Voice Recognition . . . 106
Card Reader
SD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
CD Player . . . . . . . . . . . . . . . . . . . . . . . 26
Cell Phone Usage . . . . . . . . . . . . . . . 22
Cinavia . . . . . . . . . . . . . . . . . . . . . . . . . 124
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays . . . . . . . . . . . . . . . . . 11
Cleaning the Components . . . . . . . 73
Cleaning the Video Screens . . . . . 73
Clearing the System . . . . . . . . . . . . 118
i-1
Climate . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Controls . . . . . . . . . . . . . . . . . . . . . . . . 112
Steering Wheel . . . . . . . . . . . . . . . . . . 6
Customer Assistance . . . . . . . . . . . . . 4
D
Database Coverage
Explanations . . . . . . . . . . . . . . . . . . 104
Destination, Navigation . . . . . . . . . . 85
Detailed Areas . . . . . . . . . . . . . . . . . . . 82
Display . . . . . . . . . . . . . . . . . . . .101, 121
Dolby . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Driving on a Route . . . . . . . . . . . . . . . 83
DTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Dual Tone Multi-Frequency
(DTMF) Tones . . . . . . . . . . . . . . . . . 116
DVD
Rear Seat Entertainment
System . . . . . . . . . . . . . . . . . . . . 35, 54
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
i-2
Black plate (2,1)
INDEX
E
I
M
Ending a Call . . . . . . . . . . . . . . . . . . . 116
Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
English and Metric Unit
Conversion . . . . . . . . . . . . . . . . . . . . 121
Error Messages . . . . . . . . . . . . . . . . . 28
Infotainment . . . . . . . . . . . . . . . . . . . . . . 3
Infotainment Gestures . . . . . . . . . . . . 9
Infotainment System . . . . . . . . . . . . . . 4
Infotainment System Settings . . . . 12
Internet Radio
Pandora . . . . . . . . . . . . . . . . . . . . . . . . 23
Making a Call . . . . . . . . . . . . . . . . . . . 117
Making a Call Using
Contacts and Recent Calls . . . . 114
Making a Call Using the
Keypad . . . . . . . . . . . . . . . . . . . . . . . . 115
Map Adjustments . . . . . . . . . . . . . . . . 80
Map Data Updates . . . . . . . . . . . . . . 103
Map End User License
Agreement . . . . . . . . . . . . . . . . . . . . 127
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Menus and Features . . . . . . . . . . . . . 36
Messaging
Text . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Mixed-Audio Favorites . . . . . . . . . . . 13
MP3 Guidelines . . . . . . . . . . . . . . . . . 28
F
Finding a Station . . . . . . . . . . . . . . . . 13
FM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
G
J
Jack
Auxiliary . . . . . . . . . . . . . . . . . . . . . . . . 34
Java . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Global Positioning
System (GPS) . . . . . . . . . . . . . . . . . 101
L
H
Language . . . . . . . . . . . . . . . . . . . . . . . 119
Launching Pandora . . . . . . . . . . . . . . 23
Loading and Ejecting Discs . . . . . . 27
Low Fuel Alert . . . . . . . . . . . . . . . . . . 101
Haptic Feedback . . . . . . . . . . . . . . . . . 9
HD Radio Technology . . . . . . . . . . . 15
Headphones . . . . . . . . . . . . . . . . . . . . . 48
Helpful Hints for Speaking
Commands . . . . . . . . . . . . . . . . . . . . 106
Home Page . . . . . . . . . . . . . . . . . . . . . . . 5
N
NAV (Navigation, If Equipped) . . . . 7
Navigation
Destination . . . . . . . . . . . . . . . . . . . . . 85
Symbols . . . . . . . . . . . . . . . . . . . . . . . . 82
Using the System . . . . . . . . . . . . . . . 74
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
Black plate (3,1)
INDEX
i-3
O
R
S
OnStar (If Equipped) . . . . . . . . . . . . . . 8
OnStar® System . . . . . . . . . . . . . . . . . 98
Overview RSE Base System . . . . 55
Overview, Infotainment System . . . 3
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
HD Radio Technology . . . . . . . . . . 15
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . . . 12
Reception . . . . . . . . . . . . . . . . . . . . . . 22
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . 16
Rear Camera . . . . . . . . . . . . . . . . . . . 121
Rear Climate (If Equipped) . . . . . . . 8
Rear Seat Armrest Control
Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Rear Seat Entertainment
System . . . . . . . . . . . . . . . . . . . . . 35, 54
Rear Side Window Antenna . . . . . 23
Remote Control . . . . . . . . . . . . . . 51, 68
Return to Factory Settings . . . . . . 121
RMVB . . . . . . . . . . . . . . . . . . . . . . . . . . 125
RSE Controls Available from
the Front Screen . . . . . . . . . . . . . . . 45
RSE Overview Uplevel
System . . . . . . . . . . . . . . . . . . . . . . . . . 61
Satellite Radio . . . . . . . . . . . . . . . . . . . 16
Schedule I: Gracenote EULA . . . 125
Scroll Features . . . . . . . . . . . . . . . . . . 81
SD Card Reader . . . . . . . . . . . . . . . . . 33
Settings . . . . . . . . . . . . . . . . 100, 119, 7
SiriusXM Menu . . . . . . . . . . . . . . . . . . 16
SiriusXM NavTraffic (If
Equipped) . . . . . . . . . . . . . . . . . . . . . . 20
SiriusXM Satellite Radio
Service . . . . . . . . . . . . . . . . . . . . . . . . . 22
SiriusXM Satellite Radio
Service (If Equipped) . . . . . . . . . . . 16
SiriusXM Travel Link (If
Equipped) . . . . . . . . . . . . . . . . . . . . . . 17
SiriusXM Travel Link Fuel
Pricing . . . . . . . . . . . . . . . . . . . . . . . . . 22
SiriusXM Travel Link Movie
Listings . . . . . . . . . . . . . . . . . . . . . . . . 21
Software Updates . . . . . . . . . . . . . . . 11
Sources . . . . . . . . . . . . . . . . . . . . . . . . . 36
Steering Wheel Controls . . . . . . . . . . 6
Storing and Recalling Media
Favorites . . . . . . . . . . . . . . . . . . . . . . . 32
Storing Radio Station Presets . . . 13
P
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Pandora (If Equipped) . . . . . . . . . . . . 8
Pandora Internet Radio . . . . . . . . . . 23
Pandora Troubleshooting . . . . . . . . 25
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Bluetooth . . . . . . . .
112, 113, 117
Phone (Voice Recognition, If
Equipped) . . . . . . . . . . . . . . . . . . . . . . . 8
Playing an Audio MP3 or CD . . . . 27
Playing Audio CD . . . . . . . . . . . . . . . . 71
Playing from a USB . . . . . . . . . . . . . . 29
Playing MP3 CD . . . . . . . . . . . . . . . . . 72
Playing the Radio . . . . . . . . . . . . . . . . 12
Port
USB/SD . . . . . . . . . . . . . . . . . . . . . . . . 29
Power (On/Off/Mute) . . . . . . . . . . . . . . 4
Problems with Route
Guidance . . . . . . . . . . . . . . . . . . . . . 102
Proximity Sensing . . . . . . . . . . . . . . . . 9
Cadillac Escalade CUE Infotainment System (GMNA-Localizing-U.S./Canada8140416) - 2015 - crc - 1/15/14
i-4
Black plate (4,1)
INDEX
Switching to Handset or
Handsfree Mode . . . . . . . . . . . . . . 114
Symbols, Navigation . . . . . . . . . . . . . 82
System
Infotainment . . . . . . . . . . . . . . . . . . . . . 3
System Needs Service, If . . . . . . . 103
System Operation . . . . . . . . . . . . . . . 35
T
Text Menu . . . . . . . . . . . . . . . . . . . . . . 118
Text Messaging . . . . . . . . . . . . . . . . . 118
Text Settings . . . . . . . . . . . . . . . . . . . . 119
Three-Way Calling . . . . . . . . . . . . . . 116
Time and Date . . . . . . . . . . . . . . . . . . 119
Timeshifting . . . . . . . . . . . . . . . . . . . . . 14
Tips and Troubleshooting . . . . . . . . 73
Touchscreen Buttons . . . . . . . . . . . . . 9
Trademarks and License
Agreements . . . . . . . . . . . . . . . . . . . 122
Turn List . . . . . . . . . . . . . . . . . . . . . . . . . 96
U
Updates
Map Data . . . . . . . . . . . . . . . . . . . . . 103
Software . . . . . . . . . . . . . . . . . . . . . . . . 11
USB/SD Port . . . . . . . . . . . . . . . . . . . . 29
Using the Base RSE
On-Screen Display (OSD)
Menus . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using the System . . . . . . . . . . . . . . . . . 7
Using the Uplevel RSE
On-Screen Display (OSD)
Menus . . . . . . . . . . . . . . . . . . . . . . . . . 64
Using Voice Recognition . . . . . . . . 104
Using Voice Recognition for
List Options . . . . . . . . . . . . . . . . . . . 107
V
Valet Mode . . . . . . . . . . . . . . . . . . . . . 119
Vehicle
Positioning . . . . . . . . . . . . . . . . . . . 102
Vehicle Settings . . . . . . . . . . . . . . . . 120
Vehicle Speakers . . . . . . . . . . . . . . . . 67
Video (If Equipped) . . . . . . . . . . . . . . . 8
Video Display Error Messages . . . 54
Video Display Screens . . . . . . . . . . 55
Video Distortion . . . . . . . . . . . . . . . . . 54
Viewing a Text Message . . . . . . . . 118
Viewing Sender Information . . . . 118
Voice . . . . . . . . . . . . . . . . . . . . . .100, 121
Voice Mail . . . . . . . . . . . . . . . . . . . . . . 116
Voice Recognition . . . . . . . . . . . . . . 104
Voice Recognition for Audio
My Media . . . . . . . . . . . . . . . . . . . . . 108
Voice Recognition for
Navigation . . . . . . . . . . . . . . . . . . . . 110
Voice Recognition for OnStar
(If Equipped) . . . . . . . . . . . . . . . . . . 111
Voice Recognition for the
Phone . . . . . . . . . . . . . . . . . . . . . . . . . 111
Voice Recognition for the
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 108
Voice Recognition for
Weather (If Equipped) . . . . . . . . . 111
Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
W
Weather (If Equipped) . . . . . . . . . . . . 8
Wireless Headphones . . . . . . . . . . . 67