Everyday Hot Tubs®
We sincerely hope your spa life is a pleasant experience. If problems should
arise, contact your authorized Marquis Spas® dealer. Or contact Marquis Corp.
at any of the following:
Email: service@marquiscorp.com
Web: www.marquisspas.com
Marquis Corp.
596 Hoffman Road
Independence, OR 97351, USA
This manual is provided to enhance your enjoyment of your spa and to prevent
non-warranty situations. It is your sole responsibility to read, understand and
comply with the instructions in the owner’s manual. Please save your original
sales receipt for reference in case of a future warranty claim. Failure to use,
maintain or install the spa in compliance with this owner’s manual could result in
loss of warranty coverage.
PRODUCT REFERENCE
SERIAL NUMBER LOCATION
You will find the serial number in the equipment area.
PLEASE FILL OUT AND KEEP FOR FUTURE REFERENCE
Name of Purchaser________________________________________________
Date of Purchase _________________________________________________
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OWNER’S MANUAL INDEX
IMPORTANT SAFETY INSTRUCTIONS
All Spa Models ........................................................................................ 2
Personal Safety...................................................................................... 2
INSTALLATION INSTRUCTIONS
Location.................................................................................................. 3
Filter Cartridges...................................................................................... 3
Electrical Requirements.......................................................................... 4
STARTING YOUR SPA ............................................................................... 4-5
SPA CONTROL OPERATION
All Models…………….............................................................................. 5-6
Audio System........................................................................................... 7
EQUIPMENT DIAGRAMS
660, 545, 435, and 322............................................................................ 8
2009 SPA MODELS
660…....................................................................................................... 9
545........................................................................................................... 10
435........................................................................................................... 11
322………................................................................................................ 12
Address ________________________________________________________
TROUBLESHOOTING................................................................................. 13
LCD Diagnostic Messages ...................................................................... 13
Maintenance Reminders.......................................................................... 13
City _____________________Country/Province_________________________
MAINTENANCE........................................................................................... 13-14
Postal Code _____________________________________________________
WATER CARE
Water Care Troubleshooting.................................................................... 14-15
Spa Model/Colour _________________________________________________
Spa Serial No.____________________________________________________
EVERYDAY HOT TUBS WARRANTY......................................................... 16
AUDIO SYSTEM LIMITED WARRANTY..................................................... 17
Pack Serial No.___________________________________________________
Dealer’s Name ___________________________________________________
Dealer’s Address _________________________________________________
City _____________________Country/Province_________________________
Postal Code _____________________________________________________
Telephone _______________________________________________________
Every effort has been made to ensure the accuracy of this manual. However,
Marquis Spas® reserves the right to improve its product without notice. This
could create a minor variation between this manual and the actual product you
receive. We apologize for any inconvenience this may cause.
WARNUNG: Bevor Erhaltenzugriff auf Terminale, müssen alle
Versorgungskreisläufe abgeschaltet werden.
WARNING: Before obtaining access to terminals, all supply circuits must be
disconnected.
SEPARATE WASTE COLLECTION
This symbol indicates the need for separate waste
collection of electronic and electrical equipment.
Please do your part in protecting the environment and
human health by reusing and recycling used electronic
equipment whenever possible. Please do not dispose
of such equipment as unsorted municipal waste. This
product was put on the market after August 13, 2005.
Marquis Spas® is fully compliant with the European Union Council Directive
2002/95/EC (restriction of Hazardous Substances – RoHS).
Additionally, products are marked according to Annex IV of Council Directive
2002/96/EC (Waste Electrical and Electronic Equipment – WEEE) which
addresses the handling of products at the end of their useful life.
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EVERYDAY HOT TUBS
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SAFETY INSTRUCTIONS
The following instructions contain important safety information. We strongly
encourage you to read and apply them.
IMPORTANT SAFETY INSTRUCTIONS
WHEN INSTALLING AND USING THIS ELECTRICAL EQUIPMENT, BASIC
SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED, INCLUDING THE
FOLLOWING:
1. READ AND FOLLOW ALL INSTRUCTIONS.
2. WARNING: To reduce the risk of injury, do not permit children to use this
product unless closely supervised at all times.
3. DANGER: RISK OF CHILD DROWNING. Extreme caution must be
exercised to prevent unauthorized access by children. To avoid accidents,
ensure that children cannot use the spa or hot tub unless they are
supervised at all times.
4. WARNING: Disconnect all supply circuits before obtaining access to the
terminal.
5. A ground/earth terminal is provided on the terminal block located on the
outside of the control box. To reduce the risk of electric shock, connect this
terminal to the grounding/earth terminal of your electrical service or supply
panel with a continuous green/yellow, insulated copper wire. The wire must
be equivalent in size to the circuit conductors supplying the equipment. In
addition, a bonding terminal (pressure wire connector) is provided on the
outside of the control box for bonding to local ground/earth points. To
reduce the risk of electric shock, this connector should be bonded with a
No. 8 AWG (8.42mm2) solid copper wire to any metal ladders, water pipes,
or other metal within five feet (1.5m) of the spa to comply with local
requirements.
6. Your spa uses ground fault circuit interrupters (GFCIs) or residual current
devices (RCDs) in the electrical sub-panel. Before each use of the spa and
with the unit operating, press the Test button on each breaker. The switch
should click over to the “Trip” position. Wait thirty seconds and reset each
RCD breaker by switching it completely off and then completely on. The
switch should then stay on. If either of the interrupters does not perform in
this manner, it is an indication of an electrical malfunction and the possibility
of an electric shock. Disconnect the power until the fault has been identified
and corrected.
7. Install the spa so proper drainage is provided for the compartment
containing the electrical components.
8. DANGER: RISK OF ELECTRIC SHOCK. Do not permit any appliance,
such as a light, radio, telephone, or television within 1.5m of the spa or hot
tub.
9. WARNING: TO REDUCE THE RISK OF INJURY.
• The water in the spa should never exceed 40° C. Water temperatures
between 38° C and 40° C are considered safe for a healthy adult. Lower
water temperatures are recommended for extended use (exceeding 10
minutes) and for young children.
• Since excessive water temperatures have a high potential for causing
fetal damage during the early months of pregnancy, pregnant or possibly
pregnant women should limit spa water temperatures to 38° C.
• Before entering a spa, the user should measure the water temperature
with an accurate thermometer since the tolerance of temperatureregulating devices may vary as much as +/- -3° C.
• The use of drugs, alcohol, or medication before or during spa use may
lead to unconsciousness with the possibility of drowning.
• Persons suffering from obesity or with a medical history of heart disease,
low or high blood pressure, circulatory system problems or diabetes
should consult a physician before using the spa.
• Persons using medications should consult a physician before using a spa
since some medication may induce drowsiness while other medication
may affect heart rate, blood pressure, and circulation.
10. DANGER: TO REDUCE THE RISK OF INJURY TO PERSONS. Do not
remove the suction fittings.
11. DANGER: RISK OF INJURY. Never operate a spa if the suction fitting(s)
are broken or missing. Never replace a suction fitting with one rated less
than the flow rate marked on the original suction fitting. The suction fittings
in the spa are sized to match the specific water flow created by the pump.
Should the need arise to replace the suction fittings or the pump, be sure
that the flow rates are compatible.
12. DANGER: Children are especially sensitive to hot water. At no time should
children have unsupervised access to the spa. Children must not be
allowed to climb onto the spa cover. All Marquis Spas are equipped with a
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locking safety cover. Always lock the child resistant locks after using the
spa for your children’s safety.
13. CAUTION: To reduce the number of airborne bacteria in an enclosed spa
area, proper ventilation must be provided.
14. WARNING: The design and construction of this spa are in accordance with
all applicable regulations. Modifying or adding spa components may affect
proper spa functioning, and may void the compliance markings.
15. SAVE THESE INSTRUCTIONS.
PERSONAL SAFETY
Prolonged immersion in hot water can result in HYPERTHERMIA, a dangerous
condition which occurs when the internal temperature of the body reaches a
level above normal (37°C). The symptoms of hyperthermia include dizziness,
fainting, drowsiness, lethargy, and a body temperature above 37°C. The
physical effects of hyperthermia include unawareness of impending hazard,
failure to perceive heat, failure to recognize the need to exit the spa, physical
inability to exit the spa, fetal damage in pregnant women, and unconsciousness
resulting in a danger of drowning.
WARNING: The use of alcohol, drugs, or medication can greatly increase the
risk of fatal hyperthermia in hot tubs and spas.
Persons taking medications which induce drowsiness such as tranquilizers,
antihistamines, or anticoagulants should not use the spa. Pregnant women and
persons with a medical history of heart disease, diabetes, or high blood pressure
should consult a physician before using the spa.
PERSONAL SAFETY DOS:
• Be sure your spa is connected to the power supply correctly – use a
licensed contractor.
• Disconnect the spa from the power supply before draining the spa or
servicing the electrical components.
• Test the RCD monthly.
• Test the water temperature with your hand before entering the spa to be
sure that it’s a comfortable temperature.
• Do not use the spa if water temperature is outside of set temperature.
• Remember that wet surfaces can be very slippery. Take care when
entering and exiting the spa.
• Use the safety cover when the spa is not in use, whether it is empty or full
of water.
• Keep the water clean and sanitized with correct chemical care.
• Turn on the jets when adding ANY spa water chemicals.
• After running the pump for three consecutive 15 minute periods (if so
desired), allow for a 30 minute cool-down period.
• Clean the filter cartridge(s) monthly to remove debris and mineral buildup
which may affect the performance of the hydrotherapy jets, limit the flow,
or trip the high limit thermostat which will turn off the entire spa.
PERSONAL SAFETY DON’TS:
• Don’t use the spa with the equipment compartment door removed.
• Don’t use the spa for long periods of time at water temperatures in excess
of 40°C.
• Don’t allow the jet pump(s) to operate for an extended period of time with
the cover in place. Extended pump operation will cause a slow heat
buildup due to water friction. The spa equipment controls are equipped
with a built-in safety timer that will automatically shut off the jet pump(s)
after 15 minutes of continuous operation should it have been left on
inadvertently.
• Don’t operate the spa at any time with the filter cartridge(s) removed.
• Don’t lift or drag the cover by using the tie-down straps or cover skirting;
always lift and carry by using the external handles.
• Don’t store chemicals in the spa’s equipment compartment.
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INSTALLATION INSTRUCTIONS
LOCATION
For your portable spa to function properly and safely, it must be located on a
hard, flat, level surface. Inground spas require special installation techniques
and should be planned in conjunction with your authorized Marquis Spas®
dealer. Improper installation can result in structural damage to the spa and the
voiding of your spa warranty. Items to discuss with your dealer include: local
construction codes, electrical service requirements, serviceability of equipment,
existing underground obstructions such as gas, water, and telephone lines,
safety measures such as fences and locks, and visibility of the spa installation
from the home, street, and neighbours.
• Do not shim your spa. If your pad is not level you must pour a top cap:
contact a professional.
• Allow for sufficient water drainage around the spa to help preserve the
equipment and support structure. This includes indoor installations.
• A filled spa can weigh up to 2268 Kg and the location must support the
weight of the filled spa.
• Locate the equipment compartment where it will be accessible. Your spa
MUST be installed to permit access for servicing the equipment above and/or
below any decks or floors. Access is essential and must allow adequate room
for service. To facilitate repairs, Marquis Corp. or its agent may require
access to spa equipment. It is your responsibility to provide unencumbered
access. See spa diagrams for location of power supply.
• Leave access to the circuit breakers in the sub panel.
• Be sure the spa is level and in the final position BEFORE filling with water.
Check for power cords, tools, and hoses that may be caught underneath the
spa.
• Do not apply power to the spa before it is completely filled with water.
Damage to the pumps, heater and sensors may result.
• IMPORTANT: DO NOT LET AN EMPTY SPA REMAIN EXPOSED TO
DIRECT SUNLIGHT. Spa surface temperatures can reach in excess of 82°C
if left exposed to the sun. Significant damage can occur if this is allowed to
happen, including warping and blistering of the surface and components.
Damage that occurs as a result of this exposure is not covered under the
warranty.
• CAUTION: Never try to move a spa that has not been fully drained. To do so
could result in damage to the spa and physical injury to the mover.
• Cracks in the spa surface, exterior siding or DuraBase due to improper
transport or support of the spa are not covered under the warranty.
OUTDOOR AND PATIO INSTALLATION
To install the spa outdoors, we recommend a reinforced concrete pad at least 10
cm thick. The reinforcing material should be grounded per electrical codes.
If you place the spa on the ground, even temporarily, place the spa empty of
water on concrete pavers under the entire bottom of the spa. The concrete
pavers should be at least 5 cm thick and level across the entire surface. The spa
will inevitably settle and become out of level on this surface, thus it is important
to get the spa onto a solid foundation as soon as possible.
DECK INSTALLATION
Be sure the deck can support the weight of your filled spa by checking the
deck’s maximum load capacity. Consult a qualified building contractor or
structural engineer. Minimum requirement is 45.36 Kgs. per 9.3 cm.
INDOOR INSTALLATION
There are special requirements if you place your spa indoors. Flooring material
must provide adequate traction when wet. Proper drainage is essential to
prevent water pooling. To avoid increased humidity, you need to provide proper
ventilation to the area. The addition of a ventilation system is recommended.
SHUT-OFF VALVES
Your spa is equipped with shut-off valves (see EQUIPMENT DIAGRAM) that
shut off the water flow to the equipment system for authorized Marquis Spas®
dealer service. At times, a new spa or one that has recently been serviced may
have the shut-off valves partially closed which can restrict the water flow and hinder
jet performance. Be sure the valves are fully open.
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FREEZE PROTECTION
When a freeze condition is detected (which occurs when the temperature in the
heater housing drops to 13°C), the jet pump(s) is automatically activated. In
areas with extremely cold winter conditions, your spa should be fine as long as it
is left running at normal operating temperatures. If you plan to turn the spa off,
follow the instructions in this manual (see SUSPENDED USE OR
WINTERIZING YOUR SPA).
OVERHEATING
In the case of extended hot weather, the spa water temperature may reach and
maintain 40°C to 41°C or higher. This is due to the ambient temperature and the
full insulation in the spa cabinet. You may have the option of shortening the
pump-run time. (See SPA CONTROL OPERATION for available options.)
FILTER CARTRIDGE(S)
Your portable spa features one or two Vortex filters.
Filter cartridges and filter lids are warranted to be free of defect at time of
delivery and do not qualify for labor coverage under the warranty. These parts
can be purchased or exchanged at your authorized Marquis Spas® dealer.
NOTE: It is very important that the components of these filtration systems be
installed properly in the proper part of the spa.
1.
2.
3.
Hold the Vortex filter cartridge and center it in the opening of the filter
housing.
Use the filter handle and turn the filter cartridge clockwise to screw it in
place. (Use caution not to over tighten as damage may occur to threads
and is not covered under warranty.)
Grasp the edge of the Vortex skimmer lid or Waterfall tray, center it over
the rings and gently snap in place. For Show spa, gently place the tray in
position resting the center point in the groove.
SUCTION GUARDS
The suction fitting(s) in the footwell of your spa is an opening through which the
jet pump(s) draws water. Suction fittings are equipped with a safety guard.
Suction through the fittings can be strong. The safety guard(s) must remain in
place and undamaged. A fitting with a damaged guard(s) can be dangerous,
especially to small children or people with long hair. Should any part of the body
become drawn to a fitting, immediately turn the jet pump(s) off. Long hair should
be restrained. Never allow long hair to float freely in the spa. Replace any
missing or damaged suction guard(s).
NOTE: It is normal for the flow rates of the suction fittings to vary from strong to
barely noticeable.
ELECTRICAL REQUIREMENTS
It is the responsibility of the spa owner to ensure that all electrical connections
are made in accordance with all electrical codes in effect at the time of
installation including proper bushings (at least 1 mm in diameter) at the spa
control and at the appliance openings. The recommended spa operating
environment is -5°C to +45°C, at 20-80 percent of relative humidity. Fuses are
covered to be free of defect at time of installation only.
Electrical Supply:
Insert the incoming electrical service line through
one of the access holes on either side of the spa
base (remove plastic plug). Then insert the service
through the electrical access hole of the control
box (see diagrams).
A pressure wire connector is located on the exterior of the control box. If the
installation includes a common bonding grid (reinforced concrete slab,
ground/earth plate beneath the spa, or any metal water pipe connection), this
pressure wire connector should be bonded to any metal ladder, water pipe, or
other metal, within 1.5 m of the spa and in accordance with pertinent electrical
codes.
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220-240V AC, 50 Hz:
Connections shall be made in accordance with the wiring diagram found on the
inside of the control box cover. Connections should be made with copper
conductors only – aluminum wiring should not be used with this system. All
conductors, circuit breakers, and/or fuses must be sized in accordance to the
input ratings shown below:
220-240 V AC, 50 Hz:
• Permanently connected
• Rated 220-240V AC – 50 Hz
• One and two pump spas are rated 16A for low amp setting (heater off
during high-speed) and 32A for high amp setting (heater on during highspeed).
Improperly wired spas can cause irreversible damage resulting in blown fuse
and melted terminal block, and to other electrical components. Also, damage
caused to components or equipment caused by high or low voltage, brown outs
or electric surges is not covered under warranty.
Electrical Service Connections at Terminal Block, Inside Spa Controller:
The spa must be supplied through a single MCB with a certified residual current
device (RCD) with a rated current trip not exceeding 30 mA. Means for spa
disconnection from supply must be incorporated in the fixed wiring.
Recommended supply conductor nominal cross sectional area is 4mm2 for 16A
rating, 6 mm2 for 32A rating.
NOTE: If the power cord on any piece of electrical equipment, such as a jet
pump or ozone generator, becomes damaged, do not use the spa until the cord
has been repaired. Consult your authorized Marquis Spas® dealer for
assistance on such repair.
Electrical Diagram: 322, 435, 545, 660
Improperly wired spas are beyond Marquis Corp. control and are not covered
under the warranty. Other items beyond Marquis Corp. control include, but are
not limited to, damage resulting from: improper connections; accidents; failure to
follow procedures and instructions defined in the Marquis Spas® printed
instructions; cleaning agents; and natural occurrences including but not limited
to rodent or insect infestation, mold, lightning and other acts of nature.
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STARTING YOUR SPA
START-UP PROCEDURE
Your spa is equipped with solid-state Comfort Controls specific to your spa
model. (See SPA CONTROL OPERATION for your specific spa model.)
To start your spa, you need a spa water test kit or test strip and an underwater
thermometer. It is important to follow each of these steps when starting your spa.
Once you have completed the following steps, refer to the instructions in your startup kit for proper start-up water maintenance, or see MARQUIS SPA CARE.
NOTE: Your spa has been filled and test-run at the factory. The first time your
spa is filled with water, some discoloration from residual test water may appear.
This will disappear when the spa is completely filled and the filtration system is
functioning.
WARNING: Spa must be completely filled with water before turning on power.
Test the water for the proper chemical balance and adjust as necessary.
Marquis SpaCare™ products are recommended. (See WATER TREATMENT.)
PROPER CHEMICAL BALANCE IS IMPORTANT for your safety and the
longevity of your spa.
In the case of relocating your spa, it is imperative to follow the instructions in the
owner’s manual. These instructions must remain with the spa. Damage caused
by relocating spa is not covered under warranty.
THERAPY PUMP(S)
Start-up procedure for all models
1.
Place spa on a hard, flat, level surface. Make sure the power supply is
off.
2.
Make sure the suction guard(s) in the footwell are in place and
undamaged.
3.
Open the equipment door. Tighten all disconnects and open all shut-off
valves.
NOTE: Keep the drain valve closed at all times except when draining the spa
(do not rely on the cap to stop the flow of water). Not doing so could
result in damage to the drain valve due to freezing water.
4.
Install filter cartridges. (See INSTALLATION INSTRUCTIONS, Filter
Cartridges.)
5.
Fill the spa with water to two-thirds of the way up the Vortex skimmer
openings.
The use of a Fill Filter is recommended, especially in areas with high
mineral content in the water.
6.
Turn the power on.
7.
Allow the spa to circulate on high-speed (see SPA CONTROL
OPERATION) for four to five minutes to discharge air from the
plumbing system. Do not expect hot water immediately from the jets;
the heater will take several hours to heat the water.
8.
Your spa is now in “pump priming” mode and a “Pr” message displays
in the LCD window of the control panel. While in this mode the spa
appears idle, which lasts approximately four to five minutes if not exited
manually. To exit manually, press the TEMP pad.
9.
At this time, the spa should have water flowing from the jets. If the
pump has not primed and the water is not flowing from the jets after
two minutes, TURN OFF POWER TO THE SPA and vent air from the
pumps by slightly opening the pump unions. After turning the power on
again, the spa initiates a new priming mode. Repeat steps above.
10. The system requires approximately two minutes of water flow to
determine the water temperature. After two minutes of water flow, the
temperature is displayed as actual water temperature. After you have
manually exited the priming mode (or allowed the spa to automatically
exit), the LCD window momentarily displays 37°C and then the display
switches to - - °C.
11. The factory default setting for water temperature is 37°C. Use the
TEMP pad on the control panel to set the water temperature to the
desired level. (See SPA CONTROL OPERATION.) Your spa heats at
the rate of approximately 3°C per hour.
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SPA COVER
When the spa is not in use, the cover should be kept on the spa to retain the
water’s heat and to keep out dirt, leaves, etc.
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SPA CONTROL OPERATION
All models
For your safety and convenience, the cover is equipped with adjustable straps,
safety locks, and handles. Use the exterior handles to remove and replace your
cover. Never attempt to open or remove the cover by grasping or pulling on the
cover skirting or cover lock straps as the skirting will tear.
Marquis suggests you use the safety locks to help keep out unintended users
and prevent covers from being blown off in windy conditions. The cover and
retractable cover system are not recommended for use in wind conditions
reaching above 40 km/h. If your spa is located in an area susceptible to high
winds, additional cover lock straps may be necessary to minimize cover
damage.
Open the spa cover:
1.
Unfasten all cover lock straps.
2.
Place one hand under the cover skirting, between the spa and cover,
to break the cover’s vacuum seal. Do not use cover handles to break
vacuum seal.
3.
Fold the front half of the cover over onto the back half.
PUMP PRIMING (Pr)
Pump priming feature begins at start-up. When your spa is energized, the LCD
window displays a “Pr” message. This mode lasts approximately four to five
minutes, if not exited manually by pressing the TEMP pad.
UNDERWATER LIGHT
Press the LIGHT pad on bather’s panel to turn the underwater light on and off.
After being on for 60 minutes, the light automatically turns off.
NOTE: Unlock and release all cover locks before attempting to open cover.
Damage caused by attempting to open the cover while locked or by wind is not
covered under warranty. Do not walk, stand, climb, or sit on the vinyl cover or
retractable cover system. Do not use hard, sharp, or metal objects, such as a
windshield scraper, to remove ice. Such objects can cut, mar, or puncture the
cover’s vinyl surface.
COLOURED LIGHTS AND TWILIGHT SYSTEM
Use SPA LIGHT pad. Step one: turn on light. Step two: turn off and then on
within 2-3 second time period. Repeat for all colour options.
Close the spa cover:
1.
Place one hand on the upper corner of the cover and gently push
forward in the direction of the spa. The cover will rotate forward to
cover half of the spa.
2. Unfold the cover by lifting the handle located on the top (front) half of
the cover. Allow the unfolded half to fall down onto the spa.
3. Secure the cover lock straps to the spa and lock them.
JETS
Use the JETS pad on the bather panel or remote control. First press of the JETS
pad activates pump on low-speed (and starts soak timer). Second press of the
JETS pad activates pump on high-speed. Third press of the JETS pad turns jets
off for all-quiet mode. Fourth press of the JETS pad turns pump back to lowspeed. If the pump is already on low (heating, filter cycle) then the first press
starts the soak timer. After running on low- or high-speed for 15 minutes, the
pump automatically turns off (unless in heating or filtering cycle).
NOTE: When opening a cover with a cover removal mechanism, use one of the
manufacturer’s recommended methods. Do not attempt to open the cover in any
other way. Damage caused by improper opening or closing of the cover is not
covered under the warranty.
Fading, staining, torn stitching of the spa cover and broken foam cores are not
covered under the warranty if caused by improper use or maintenance. Spa
covers do not qualify for labor coverage under the warranty. These parts can be
purchased or exchanged under warranty at your authorized Marquis Spas®
dealer.
WATERFALL FEATURE
The water flow is controlled by an independent valve.
SOAK TIMER
The soak timer starts the first time you press a JETS pad. The LCD window
displays the elapsed time (1-30 minutes) for 55 seconds, then switches to the
current water temperature for five seconds, then back to the timer. It continues
to alternate for the entire 30 minutes. The timer runs for 30 minutes regardless
of other functions in use (jets, temperature, or light). You can manually cancel
the timer by pressing the TEMP+- pad and then the LIGHT pad.
SOLID-STATE OZONATOR (OPTION)
The ozone generator functions whenever the system is running on filter or clean
up cycles. You should occasionally inspect your ozonator to ensure it continues
to light.
FILTRATION SYSTEM
Your spa is preset at the factory with a default setting to filter itself using the jet
pump on low-speed for two hours twice in a 24-hour period. These settings
represent the filter settings necessary for average use. The timing of the first
filter cycle is determined by when the spa was initially energized. The first cycle
begins six minutes after this initial power-up. The second filter cycle begins 12
hours after the first cycle.
Factory Default Settings:
• Filter Cycle Duration: F2 (2 hours)
• Filter Cycles: 2C (twice per day)
• Cleanup Cycle: 1H (1 hour)
These settings represent the most commonly used settings, but your use may
be different, depending upon many variables – frequency, number of bathers,
duration, water capacity, etc. These variables affect the quality of water and the
way it should be managed to achieve the most effective cleansing. Selectable
choices for the settings of the operation systems allow flexibility and ensure your
spa remains easy to maintain for your particular set of circumstances.
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To adjust the filter settings
Press the SETTING pad to display the filter time settings (F1, F2, F4, F6). Use
the TEMP+- pad to scroll through the options. When desired selection has been
reached, press the SETTING pad again to enter selection and advance to the
filter cycle settings (2C, 1d, 1n). For example, if you select 2C and F2, your spa
will filter two hours twice a day for a total of four hours of filtration daily.
Use the TEMP+- pad to scroll through filter cycle options. When desired
selection has been reached, press the SETTING pad to enter selection and
advance to the smart logic settings.
Selectable filter cycles and cycle duration
• 2C: twice per day (once every 12 hours)
• 1d: once during the day
• 1n: once during the night
• F1: 45 minutes
• F2: 2 hours
• F4: 4 hours
• F6: 6 hours
FILTRATION SYSTEM
Since a spa is always covered when not in use, it stays fairly free of debris or
outside contamination. Contamination to a spa’s water occurs during usage, so
filtering immediately after usage is the most effective time to clean the spa
water. Your spa is preset at the factory with a default setting to filter for one hour
(1H) every time your spa is used. This filtration cycle begins 30 minutes after the
spa light or jet pump has been deactivated. The pump runs on low-speed to filter
the water for the cycle’s duration.
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Economy Mode
In this mode, the spa only heats to the set temperature during a filter cycle. The
LCD window displays “Ec” alternately flashing with the actual temperature when
the spa is up to temperature and “Ec” steadily when the water temperature is
below the set temperature.
Sleep Mode
Your spa will maintain a water temperature that is 7°C below the set
temperature. The heater functions only during a filter cycle. The LCD window
displays “SL” flashing alternately with the actual temperature when the spa is up
to set temperature and displays “SL” steadily when below set temperature.
To Adjust the Heat Mode:
First press the SETTING pad to display the heat mode settings (St, Ec, SL). Use
the TEMP+- pad to scroll through the options. When desired selection has been
reached, press SETTING pad again to enter selection and advance to the filter
cycle settings (F1, F2, F4, F6).
HEAT LIGHT
The HEAT light illuminates when the heater is on. The pump circulates on lowspeed whenever the thermostat calls for heat.
SYSTEM LOCK
Once you find and establish the settings that work best for your individual needs,
use system lock to keep from inadvertently changing the settings.
Press the TEMP+- pad and then immediately press the SETTINGS pad.
Unlock by repeating sequence. While the system is locked, you may still operate
the jets and light. The LCD window displays LC to indicate the system is locked
when you try to change the temperature or settings.
Selectable Settings
• 1H: 1 hour
• 2H: 2 hours
• 3H: 3 hours
• 4H: 4 hours
• OH: Off
To Adjust the Filtration Settings:
Use the TEMP+- pad to scroll through options. When desired selection has been
reached press SETTING pad to enter selection and exit settings mode.
TEMPERATURE DISPLAY AND ADJUSTMENT
Factory Default Settings:
• Temperature: 38°C
The LCD window displays the actual water temperature. Pressing the TEMP+pad makes the numbers flash, then pressing the pad again (repeatedly)
increases the set temperature one degree at a time, up to 40°C. After a short
pause, the actual temperature displays. Press TEMP+- pad repeatedly to
decrease the set temperature to 27°C.
HEAT MODE
Your spa comes preset in the standard heat mode. For most applications, the
standard mode should be used. If you are in a warm weather climate and the
spa does not require as much heat, the economy mode may work best. For a
vacation home or for very infrequent use, the sleep mode provides filtration and
circulation with lower energy demand. In economy mode your spa heats only
during the filter cycle. In sleep mode your spa will maintain a water temperature
that is 20°F (7°C) below the set temperature. This ensures your spa will be
ready to use more quickly (allow about one hour per one degree F for heating
your spa’s water) when increasing the temperature to the desired level.
The spa’s heat mode can be adjusted to one of three different settings:
Standard Mode
The spa water heats to the temperature as set at the bather’s panel. In this
mode, the filtration pump turns on for two minutes every half-hour to “poll” or
check the water. If heat is needed, the unit heats to the set temperature. The
LCD window steadily displays the actual temperature in this mode.
6
EVERYDAY HOT TUBS
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M A N U A L
AUDIO SYSTEM
Stereo
The audio system is easy to operate with logical push button controls and
function keys. Please refer to the manufacturer’s owner’s manual for features,
operation, and troubleshooting.
NOTE: Avoid water splashing on the stereo face. Never insert a disk or operate
the stereo with wet hands. Moisture can damage internal components. Water
intrusion into stereo is not covered under warranty. See manufacturer’s owner’s
manual for coverage information. Consult your Limited Warranty for more
information about coverage.
Speakers
Gently push the top of the self-rising speakers to raise them. Hold the speaker
top, avoiding the speaker screens, and gradually rotate the speakers as desired.
To lower the speakers gently push the speaker top until it is completely closed.
Make sure speakers are in the down position before closing the spa cover.
Speaker lift mechanism is manufacturer-warranted against failure to lift due to
manufacturing defects only. Closing the spa cover with speakers in the up
position or forcing the speaker down too rapidly can result in damage.
• CAUTION - Risk of Electric Shock. Do not leave compartment door open.
• CAUTION - Risk of Electric Shock. Replace components only with identical
components.
• Do not operate the audio controls while inside the spa.
• WARNING – Prevent Electrocution. Do not connect any auxiliary components
(for example, cable, additional speakers, headphones, additional audio/video
components, etc.) to the system, except as provided by the following: The 3.5
mm auxiliary jack is designed for input only from devices such as an MP3 player
operating at 4.5 V or less.
• These units are not provided with an outdoor antennae; it should be installed in
accordance with Article 810 of the National Electrical Code, ANSI/NFPA 70.
• Do not service this product yourself as opening or removing covers may
expose you to dangerous voltage or other risk of injury. Refer all servicing to
qualified service personnel.
• If the power supply connections or power supply cord(s) are damaged; if water
is entering the audio compartment or any electrical equipment compartment
area; if the protective shields or barriers are showing signs of deterioration; or if
there are signs of other potential damage to the unit, turn off the unit and refer
servicing to a qualified service personnel.
• This unit should be subjected to periodic routine maintenance (for example,
once every three months) to make sure that the unit is operating properly.
Audio Expansion Port
The built-in audio expansion port allows you to connect optional accessories.
Use the supplied 3.5 cm cord to attach MP3 player. NOTE: The 3.5 cm auxiliary
jack is designed for input only from devices such as an MP3 player operating at
4.5V or less.
7
EVERYDAY HOT TUBS
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O W NE R’ S
M A N U A L
EQUIPMENT DIAGRAMS
MODEL 660
# Component
1 Control box and heater
2 Two-speed pump
3 One-speed pump
4 Slice valves
5 Pump unions
6 Pump plugs
7 Motor mounts
8 Hose bib drain
9 Light bulb
10 Ozone fitting
11 Check valve
12 Ozonator (optional)
13 Stereo power supply (optional)
14 Stereo MP3 plug (optional)
15 Stereo head unit (optional)
Quantity
1
1
1
2
4
2
8
1
1
1
1
1
1
1
1
MODEL 545
# Component
1 Control box and heater
2 Two-speed pump
3 One-speed pump
4 Slice valves
5 Pump unions
6 Pump plugs
7 Motor mounts
8 Hose bib drain
9 Light bulb
10 Ozone fitting
11 Check valve
12 Ozonator (optional)
13 Stereo power supply (optional)
14 Stereo MP3 plug (optional)
15 Stereo head unit (optional)
Quantity
1
1
1
2
4
2
8
1
1
1
1
1
1
1
1
MODEL 435
# Component
1 Control box and heater
2 Two-speed pump
4 Slice valves
5 Pump unions
6 Pump plug
7 Motor mounts
8 Hose bib drain
9 Light bulb
10 Ozonator fitting
11 Check valve
12 Ozonator (optional)
13 Stereo power supply (optional)
14 Stereo MP3 plug (optional)
15 Stereo head unit (optional)
Quantity
1
1
2
2
1
4
1
1
1
1
1
1
1
1
MODEL 322
# Component
1 Control box and heater
2 Two-speed pump
3 Slice valves
5 Pump unions
6 Pump plug
7 Motor mounts
8 Light bulb
9 Hose bib drain
10 Ozonator fitting
11 Ozonator (optional)
12 Check valve
13 Stereo power supply (optional)
14 Stereo MP3 plug (optional)
15 Stereo head unit (optional)
Quantity
1
1
2
2
1
4
1
1
1
1
1
1
1
1
660 EQUIPMENT
545 EQUIPMENT
435 EQUIPMENT
322 EQUIPMENT
8
EVERYDAY HOT TUBS
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O W NE R’ S
660 ZONES
660™
#
1
1N
2
3
4
5
6
7
8
9
10
11
12
13
14
Component Identification
200 Series Jets
200 Series Neck Jets
300 Series Jets
400 Series Jets
Control Panel
Jet Selectors
Air Control
Waterfall Valve
Waterfall features
Filter Canisters
Suction Fittings
Floor Drain
Light
Stereo Speakers (option)
Neck Jet Valve
Physical Specifications
Dimensions/mm
Height/mm
Seating Capacity/Positions
Weight Dry/Kgs.
Weight Full/Kgs.
Water Capacity/Litres
Total Therapy Jets
M A N U A L
Quantity
33
2
21
4
1
2
1
2
2
2
3
1
1
2
1
Size
2286 X 2286
864
6/6
354
1829
1476
60
JETS 2
ZONE 2
JETS 2
ZONE 1
JETS 1
ZONE 2
JETS 1
ZONE 1
9
EVERYDAY HOT TUBS
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O W NE R’ S
M A N U A L
545 ZONES
545™
JETS 2 ZONE 2
#
1
1N
2
3
4
5
6
7
8
9
10
11
12
13
14
Component Identification
200 Series Jets
200 Series Neck Jets
300 Series Jets
400 Series Jets
Control Panel
Jet Selector
Air Controls
Waterfall Valve
Waterfall features
Filter Canisters
Suction Fittings
Floor Drain
Light
Stereo Speakers (option)
Neck Jet Valve
Physical Specifications
Dimensions/mm
Height/mm
Seating Capacity/Positions
Weight Dry/Kgs.
Weight Full/Kgs.
Water Capacity/Litres
Total Therapy Jets
Quantity
27
2
12
4
1
1
2
1
2
2
3
1
1
2
1
Size
2134 X 2134
864
4/5
336
1660
1325
45
JETS 1 ZONE 2
JETS 1 ZONE 1
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EVERYDAY HOT TUBS
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O W NE R’ S
M A N U A L
435 ZONES
435™
ZONE 2
#
1
1N
2
3
4
5
6
7
8
9
10
11
12
13
Component Identification
200 Series Jets
200 Series Neck Jets
300 Series Jets
400 Series Jets
Control Panel
Jet Selector
Air Control
Waterfall Valve
Waterfall Feature
Filter Canister
Suction Fittings
Floor Drain
Light
Stereo Speakers (option)
Physical Specifications
Dimensions/mm
Height/mm
Seating Capacity/Positions
Weight Dry/Kgs.
Weight Full/Kgs.
Water Capacity/Litres
Total Therapy Jets
Qty.
13
2
16
4
1
1
2
1
1
1
2
1
1
2
ZONE 1
Size
1956 X 1956
864
4/5
227
1399
1173
35
11
EVERYDAY HOT TUBS
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O W NE R’ S
M A N U A L
322 ZONES
322™
ZONE 2
#
1
2
3
4
5
6
7
8
9
10
11
12
13
Component Identification
200 Series Jets
300 Series Jets
400 Series Jets
Control Panel
Jet Selector
Air Control
Waterfall Valve
Waterfall Feature
Filter Canister
Suction Fitting
Floor Drain
Light
Stereo Speakers (option)
Physical Specifications
Dimensions/mm
Height/mm
Seating Capacity/Positions
Weight Dry/Kgs.
Weight Full/Kgs.
Water Capacity/Litres
Total Therapy Jets
Qty.
9
11
2
1
1
1
1
1
1
1
1
1
2
ZONE 1
Size
2134 x 1524
749
3/4
186
810
623
22
12
EVERYDAY HOT TUBS
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TROUBLESHOOTING GUIDE
PLEASE NOTE: The following corrective actions may be performed by the spa
owner. If the trouble cannot be corrected in the steps below, please contact your
authorized Marquis spa dealer for service. (Improper servicing by an unauthorized
service provider or spa owner could result in damage not covered by the warranty and
could cause serious injury.)
EQUIPMENT WILL NOT OPERATE
• Check the control panel LCD window for diagnostic code.
• Check the circuit breaker on the main circuit panel.
• Check the condition of the power cord.
INADEQUATE JET ACTION
• Be sure the shut-off valves are completely open.
• Open the jets by turning the jet face to allow for maximum water flow.
• Check for obstruction or restrictions at suction guard(s) or filters, such as
leaves.
• Check that the water is at proper level, 2/3 up the Vortex skimmer
opening(s).
• Inspect the filter cartridge(s) for dirt and debris.
NO HEAT
• Check temperature displayed in the LCD window for desired temperature setting.
• Inspect the filter cartridge(s) for dirt and debris.
• Check that the water is at proper level, 3” above skimmer opening(s).
• Check HEAT MODE to be certain spa is not in SLEEP MODE.
• Lower ambient temperatures may result in heat loss.
NOTE: Do not expect instant hot water from the jets. It will take the heater 12-24
hours to heat the water to the temperature you desire.
LIGHT DOES NOT WORK
• Press the LIGHT pad on the control panel.
• Reposition the light bulb in the socket. (See REPLACING LIGHT BULB.)
• Replace the light bulb with similar component only.
LCD DIAGNOSTIC MESSAGES
The advanced technology built into the spa allows it to perform a number of selfdiagnostic system checks and it can display a variety of messages in the LCD
window on the control panel.
HH: Over heat protection. The system completely shuts down. In such a
condition, DO NOT ENTER THE WATER. Contact your dealer for service.
O W NE R’ S
M A N U A L
LF: Persistent low flow problems. Heater is shut down, but other spa functions
continue to run normally. Check water level and refill if necessary. Contact your
dealer for service.
dr: Possible inadequate water, poor flow, or air bubbles detected in the heater.
Spa is shut down for 15 minutes. Check water level and refill if necessary.
If okay, check that pumps have been primed. Press any button to reset.
dY: Inadequate water detected in heater. Spa is shut down. Follow directions for
dr” message.
MAINTENANCE
WEEKLY MAINTENANCE
1.
Removing Debris
Remove any debris and leaves from the Vortex skimmers and suction
guard(s) on the inside of the spa. Blocked intakes can impede the flow of
water through the jetting system.
2. Water Level
Replenish the water level if necessary so that it is approximately two-thirds
up the Vortex skimmer opening. (See STARTING YOUR SPA.) Low and
high water levels can damage your spa. It is important to check your water
level often.
MONTHLY MAINTENANCE
1. Filter Care
We cannot stress enough the importance of a clean filter for proper water
filtration. Dirty filters can restrict water flow, cause hazy water, and prevent
your chemicals from working properly. Dirty filters can also cause low flow
from jets, poor water clarity and sensors to activate error codes. It is
important to clean filters regularly. Many water treatment products clear or
clarify the water by clumping microscopic particles and minerals together so
that these larger particles can be effectively trapped in the filter. A filter
clogged with debris and calcium deposits does not trap particles properly.
The Maintenance Reminder on the spa-side Control Panel indicates a CL
every 30 days to remind you to clean your filter.
EVERY THREE TO FOUR MONTHS
Leakage Detection
Open the equipment door and check for signs of water leakage around the
pump(s). Pump seals wear out over time, especially with improper water
chemistry. Early detection of pump seal failure can significantly reduce repair costs.
OH: Overheat protection. If a malfunction occurs and the spa water reaches
43°C, the system completely shuts down. In such a condition, DO
NOT ENTER THE WATER. Turn off all power to the spa and contact your
dealer for service. Several conditions could lead to overheating, for example,
low water level, shut-off valves closed while heater is on, dirty filter, and
restriction in the plumbing lines. After the power if turned back on, the spa will
not restart itself until the water temperature within the spa drops to a lower,
predetermined temperature. As a double safety feature, a secondary high-limit
sensor shuts the system off if the water temperature in the heater housing
reaches 118°F (48°C). In this case, the spa may be restarted by pressing any
panel pad after the water has cooled to 110°F (42°C). If the switch trips
repeatedly, do not use the spa and contact your authorized dealer for service.
Ozonator Operation
The ozonator functions whenever the system is running on filter or clean up
cycles. Check to see if the bulb is lighted. The end cap of the ozonator should
glow if functioning properly. If not, the bulb has burned out. Contact your dealer
for service.
IC: Ice. Potential freeze condition detected.
Draining the Spa
A. Turn off the power to the spa.
B. Open the equipment compartment (see EQUIPMENT DIAGRAM).
Remove the hose bib cap from the connection and attach a hose.
C. Open the drain valve. Gravity causes the water to drain out of the hose.
D. When the spa is empty, close the drain valve and remove the hose.
Reinstall the hose bib plug.
SA: Spa is shut down. Sensor plugged into sensor “A” jack is not working.
Sb: Spa is shut down. Sensor plugged into sensor “B” jack is not working.
Sn: A sensor has malfunctioned. If alternating with spa temperature, it may just
be a temporary condition. If flashing by itself, spa is shut down. Contact your
dealer for service.
HL: A significant difference between temperature sensors has been detected.
This could indicate a flow problem. Check water level in spa and refill if
necessary. If water level is okay, make sure the pumps have been primed.
Draining and Filling the Spa
On average, a spa needs to be drained every three to four months. After months
of continually adding chemicals to the water and introducing body oils and
lotions, the water can be difficult to manage and chemicals are not as effective
as usual. You may also notice excessive foaming. More frequent draining may be
required depending on use.
NOTE: Keep the drain valve closed at all times except when draining the
spa (do not rely on the cap to stop the flow of water). Not doing so could
result in damage to the drain valve due to freezing water.
13
EVERYDAY HOT TUBS
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AS NEEDED MAINTENANCE
Cover Care
Proper care of the cover increases the life and keeps it looking great in even the
harshest conditions. NOTE: Do not use regular household products or products
that contain silicone, alcohol, steel wool, or bleach.
Synthetic Exterior Care
Clean the exterior of the spa with a mild soap and water solution. Cleaners that
contain alcohol or high levels of solvents, along with Acetone, Nitrobenzene, and
Cyclohexanol, can dissolve and discolor the synthetic exterior.
Clean the Acrylic Interior
Once the spa is drained, clean the acrylic interior thoroughly – especially at the
water line. Bleach (diluted) is the recommended cleaning agent for acrylic –
other products should be avoided except as stated below.
To maintain the high gloss, elegant look of LUCITE XL just follow these simple
steps: Use common household, non-abrasive cleaners for most cleaning jobs.
For normal care and cleaning use a soft cloth or sponge with soap and water.
Rinse well and dry with a soft, clean cloth. If using a household cleaner, make
sure it is recommended for use on acrylic by the manufacturer. Never use
abrasive cleaners. Do not allow your acrylic surface to come into contact with
products such as ketones or esters such as acetone or ethyl acetate (nail polish
remover), Wintergreen oil (methyl salicylate), nail polish, dry cleaning solution or
other chlorinated organic solvents, lacquer thinners, gasoline, aromatic solvents,
pine oil, etc. Remove dust and dry dirt with a soft, damp cloth. Clean grease, oil,
paint and ink stains with isopropyl (rubbing) alcohol. Dry with a clean, soft cloth.
Avoid using razor blades or other sharp instruments that might scratch the
surface.
NOTE: Due to the high-gloss acrylic finish, imperfections in the surface texture
may occur but in no way compromise the integrity of the spa shell.
NOTE: Do not leave an empty spa uncovered. Direct sunlight on the spa surface
can cause severe damage or blemishing and can result in the voiding of any
surface warranties.
Excess Debris
Grit and debris tracked into the spa should be removed with a spa vacuum.
O W NE R’ S
M A N U A L
6. Again, using the wet/dry vacuum, place nozzle over the exposed pump
opening(s) to remove excess water. The pump(s) should be removed from
the spa and stored in a climate-controlled room.
7. Clean the spa interior.
8. Clean the filter cartridges.
9. Reinstall the spa cover and lock in place.
NOTE: Direct sunlight on the spa surface can cause severe damage or
blemishing and can result in the voiding of any surface warranties.
IMPORTANT CHEMICAL SAFETY PROCEDURES
1. Always keep chemicals out of reach of children.
2. Read product labels carefully prior to use.
3. When dissolving, always add chemicals to water, do not add water to
chemicals. Some dry chemicals should be dissolved prior to adding them to
the spa. Using a clean container, dip some water from the spa. Mix until
dissolved, then add to circulating water.
4. CAUTION: Do not mix chemicals together. Add them separately to the spa
water.
5. All chemical products should be stored in a cool, dry, well-ventilated area
where the average temperature does not exceed 90°F (32°C). Keep storage
area clean of debris such as rags, newspaper, and combustible materials.
6. Keep chemicals away from open flame or other heat source. Do not smoke
near chemicals. If a dry chlorine chemical fire should occur, use water only.
Do not use a dry chemical fire extinguisher to attempt to put out the fire.
7. When adding chemicals, always keep the water circulating in the spa with
jets in a downward circular pattern for better chemical distribution. Add
chemicals to the spa water one at a time. Allow several minutes between any
new chemical additions using the jet action to evenly distribute throughout
the spa.
8. After adding chemicals, wait the amount of time recommended on the
chemical container before retesting your water for an accurate reading.
Retest your spa water before using.
9. If you have any questions or concerns about the correct procedures for
handling chemicals, please contact your authorized dealer.
WATER CARE
Water Line
To avoid buildup of oils and lotions at the water line, clean the interior when
needed. We suggest the Glove Sponge to clean without scratching.
There are three things necessary for clean safe water:
1. CIRCULATE: Water has to be circulated regularly; it can not be stagnant.
2. FILTER: Water has to be filtered to remove particulate and debris.
3. SANITIZE: Water has to be sanitized to kill organisms like algae, bacteria and
virus.
NOTE: Do not use the same brush or sponge to clean the exterior of the spa
and the interior of the spa. Soap and other product residue used on the outside
of the spa can cause foaming of the spa water and scratches to the spa surface.
The control system in your spa will automatically circulate and filter. (See SPA
CONTROL OPERATION.) The sanitation requires minimal effort if done
consistently and properly.
Light Bulb Replacement
A. Turn off the power to the spa.
B. Remove the equipment area door to find the light access. (See
EQUIPMENT DIAGRAM.)
C. Remove the lamp socket from the back of the light assembly by turning
counterclockwise and pulling at the same time.
To sanitize spa water, three things are required:
1. BALANCE: The water must be balanced so the sanitizer can work and spa
equipment is protected.
2. SHOCK: Shock to oxidize organics and maximize sanitizer efficiency.
3. SANITIZE: Maintain a proper level of sanitizer at all times.
SUSPENDED USE OR WINTERIZING THE SPA
If you decide to discontinue the use of your spa for any extended period of time,
we suggest you follow the steps below.
NOTE: During long periods of inactivity, damage can occur to equipment from
condensation within the equipment compartment.
1. Turn off the power to the spa.
2. Drain the spa. (See DRAINING AND REFILLING THE SPA.)
3. Remove all residual water from the seating and footwell. If necessary, bail
out the remaining water then dry the spa with towels. A wet/dry vacuum is
recommended for best results.
4. Using the wet/dry vacuum, place vacuum nozzle over each jet nozzle to
remove water from plumbing lines, starting with the highest jet and finishing with
the lowest jet.
5. Unscrew the pump plug(s) from the pump(s). (See STARTING YOUR SPA.)
WATER CARE TROUBLESHOOTING
P: Problem
S: Solution
Cloudy Water
P: Inadequate filtration or dirty filter.
S: Ensure that the filter is securely installed. Clean or replace filter.
Increase the length of clean up and/or filter cycles.
P: Water is not balanced.
S: Test water and adjust pH, alkalinity, and sanitizer as needed. Shock to
oxidize and destroy organics in the water.
P: Unfiltered particles or chemically saturated.
S: Use Water Clarifier to combine particles.
P: High total dissolved solids
S: Drain, clean, and refill the spa.
Chemical Odour
P: Too many chloramines/bromamines in the water.
S: Treat water with Spa Shock then adjust sanitizer level as necessary.
14
EVERYDAY HOT TUBS
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O W NE R’ S
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P: Dull looking water, difficult to manage. High total dissolved solids
(TDS) may be the cause.
S: Drain and refill with fresh water.
Musty Odour
P: Not enough sanitizer in water – bacteria or algae in water.
S: Add sanitizer as necessary and shock. Readjust sanitizer level if necessary.
Yellow Water
P: Low pH and/or low alkalinity.
S: Test and adjust pH with pH and Alkalinity Up. Adjust alkalinity if necessary.
Foaming
P: High concentration of body oils, lotions or soaps, as well as excessive
organics.
S: Use Spa Defoamer and adjust pH and sanitizer as needed.
Scum Line in Spa
P: Body oils and dirt.
S: Use Glove Sponge to clean the spa. Test and adjust the sanitizer and pH if
necessary. Increase the clean up cycle.
No Sanitizer Reading
P: Sanitizer level is too low.
S: Shock until the sanitizer registers in the recommended range.
P: Test strip remains “white” even after sanitizer has been added.
S: Sanitizer level could be extremely high. It can bleach the reagents on the test
strip and give a false reading. Remove spa cover and activate jets and air
control. Allow jets to run for 30 minutes. Test water to see if desired level has
been reached.
High Sanitizer Reading
P: Too much chlorine or bromine added or dispensed into the spa.
S: Remove spa cover and activate jets and air control. Allow jets to run for 30
minutes. Test water to see if desired level has been reached. Reduce
bromine level.
Eye or Skin Irritation
P: Contaminants or excessive amount of chloramines/bromamines in water.
S: Treat water with Spa Shock. Adjust sanitizer level.
P: pH is low.
S: Adjust as needed.
Corrosion of Metal
P: Low pH.
S: Adjust pH with pH and Alkalinity Up.
Green Water/Algae
P: Low sanitizer level or high pH.
S: Adjust pH and shock as necessary.
Erratic pH
P: Alkalinity and/or calcium hardness are too low causing pH “bounce”.
S: Test and adjust alkalinity and/or calcium hardness to bring them into the ideal
range.
15
EVERYDAY HOT TUBS
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LIMITED WARRANTY
WHAT THE MARQUIS CORP. LIMITED WARRANTY COVERS
Marquis Corp. warrants that our products will be free from defects in materials
and workmanship for the term set forth exclusively in this warranty. Accessories
purchased from Marquis Corp. or a Marquis Corp. authorized dealer and added
to the spa after manufacture of the spa are not covered under this warranty but
may have other warranties. Refer to owner’s manual for proper use,
maintenance and installation of your spa. The Limited Warranty is made only to
the original purchaser of the spa and is not transferable.
[5] STRUCTURE: The fiber glass structure is warranted for five years not to
leak. Fittings and attachments are not included.
[2] SURFACE: The acrylic surface is warranted for two years against blisters,
cracks and delamination.
[2] PLUMBING: Plumbing and fittings are warranted against water loss for two
years. Warranty coverage does not include gaskets or seals.
[2] EQUIPMENT: Electronic equipment is warranted against defects in materials
and workmanship for two years. Equipment includes equipment packs, PC
boards, pumps, control panels, heater and heat sensors.
[1] EXTERIOR: The synthetic skirt exterior is warranted against cracking and
peeling for one year.
[1] COMPONENTS: The ozonator and GFCI are warranted against defects in
material and workmanship for one year.
[1] PARTS: LED lights, remote controls, valves, spa cover, stereo components,
jet inserts and overlays are warranted for one year. These parts do not
qualify for labor coverage under this warranty. Fuses, non-LED lights, filter,
filter lid, cushioned headrests and other items not specifically mentioned in
this warranty are warranted to be free from defects in materials and
workmanship at time of delivery. These parts do not qualify for labor
coverage under this warranty.
TERM OF THE MARQUIS CORP. LIMITED WARRANTY
The term of your warranty begins on the date the product is sold to you and
continues for the term described in this warranty for each component.
WHAT YOU SHOULD DO IF YOU EXPERIENCE A PROBLEM
Unless otherwise designated in writing by Marquis Corp., Marquis Corp. or its
agent are the only parties authorized to perform warranty service on Marquis
Corp. spas. Upon experiencing a problem, please contact your authorized
dealer. You will be asked to provide the following information when requesting
warranty service: your name, address and contact information; serial number; a
description of your spa and a description of the problem. You will be required to
provide proof of purchase of your spa prior to receiving warranty service.
WHAT MARQUIS CORP. WILL DO IN THE EVENT OF A PROBLEM
Marquis Corp. agrees to repair any plumbing or surface defects and to repair or
furnish a replacement for any factory-installed component covered under this
warranty which, upon test and examination by Marquis Corp., proves to have
manufacturing defects. All materials for examination must be returned to
Marquis Corp. freight prepaid. Marquis Corp. will provide parts and labor where
applicable (according to predetermined schedule) at no charge to repair or
replace components that fail due to manufacturing defects. Responding
authorized dealer may charge additional service and travel fees. In the event
that Marquis Corp. or its agent determines that your problem can be addressed
by providing a replacement part to you for installation in your spa, a replacement
part will be provided to you at no charge when you return the defective part. All
replacement parts assume the original warranty status of the spa into which they
are installed, including time remaining on warranty, and have no separate or
independent warranty of any kind. To facilitate repairs, Marquis Corp. or its
agent may require access to spa equipment. It is your responsibility to provide
unencumbered access.
WHAT THE MARQUIS CORP. LIMITED WARRANTY DOES NOT COVER
No warranty will apply to any spa that has been (i) modified, altered or adapted
without Marquis Corp.’s written consent; (ii) maltreated or used in a manner
other than in accordance with the spa owner’s manual; (iii) repaired by any third
party not authorized by Marquis Corp.; (iv) improperly installed by any party; (v)
used with equipment not covered by this warranty, to the extent that problems
are attributable to such use; (vi) relocated to the extent that problems are
attributable to the relocation; (vii) located on any support surface other than
specified in the spa printed instructions; and (viii) damage caused by pH level
O W NE R’ S
M A N U A L
outside the range of 7.4 to 7.6 and other chemical abuse. Refer to instructions in
the owner’s manual for proper use, maintenance and installation of your spa.
Other items not included in this warranty are freight expenses; labor and
material cost associated with removal and or replacement of the spa; damage to
or fading of the spa surface and staining of the spa surface or equipment caused
by impact, scratching, abrasive or corrosive cleaners; damage due to extreme
water temperatures outside the range of 32°F to 120°F (0°C to 49°C) even if
the damage was the result of a covered failure; or damage to the spa surface or
equipment caused by acts of nature, including wind and power surges. Damage
to the spa surface and fittings caused by leaving the spa uncovered and empty
of water with direct exposure to sunlight may cause solar heat distress and also
invalidates this warranty.
Other costs not associated with the direct repair of the spa, such as phone
charges and missed work are not included in this warranty. In the event that the
Marquis Corp. serial number tag on the spa has been removed or tampered
with, the warranty will be void. Customer may not dismantle spas, and any
attempt to dismantle systems, other than described herein, constitutes a
modification or alteration of the spa which voids the applicable warranty.
LIMITATIONS
Your sole and exclusive remedy and Marquis Corp.’s entire liability in connection
with manufacture and sales of its spa products is repair or replacement (at
Marquis’ option) of a defective part, as expressed in the limited warranty. Any
other express or implied representation or warranty, including the implied
warranties of merchantability and of fitness for a particular purpose as well as
non-infringement, is excluded to the maximum extent permitted by law.
Except as may be required by applicable law, Marquis Corp. shall not be liable
for injury, loss, or damage to person or property, however arising, in connection
with manufacture or sale of its spa products. This includes indirect, punitive,
special, incidental, or consequential damages (including but not limited to loss of
use) whether the claim for such injury, loss, or damage is based on breach of
contract, breach of warranty, or tort, even if Marquis Corp. has previously been
advised of the possibility of such damages.
This limited warranty gives you specific legal rights, and you may also have
other rights which vary from state to state.
STEREO SYSTEM ONE YEAR LIMITED WARRANTY
Marquis Corp. warrants to the original retail purchaser, the components of the
stereo system will be free from defects in material and workmanship for a period
of one year from date of purchase. One year coverage includes parts. Labor is
covered for 90 days and is based on a predetermined schedule. Optional remote
and IR/RF sending unit not included in this warranty: other warranties may apply
from the original manufacturer of the optional remote. The stereo system Limited
Warranty is made only to the original purchaser of the spa and is not
transferable.
In no event shall any obligation of Marquis Corp. extend beyond the original
period of any applicable warranty determined according to the effective warranty
date of the original purchaser.
PERFORMANCE OF WARRANTY
Marquis Corp. agrees to repair or furnish a replacement for any defects in stereo
system material or workmanship which upon test and examination by Marquis
Corp. proves defective. Stereo components including CD player/radio, speakers,
subwoofer, mechanical speaker lift device, stereo access door, power supply
are warranted against defects in material and workmanship for one year. Labor
to replace stereo components is covered for 90 days. Water intrusion of any kind
is not covered. All materials for examination must be returned to Marquis Corp.
freight prepaid. Your authorized Marquis Dealer reserves the right to assess
travel charges for service calls.
INVALIDATION OF WARRANTY
This warranty is void if the stereo system has been subjected to alteration,
misuse or abuse or if any repairs on the stereo system are performed or
attempted by anyone other than an authorized Marquis Corp. service center.
Alteration is defined as any component change, electrical conversion or the
addition of any alternative sound system components which contribute to
component failure.
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EVERYDAY HOT TUBS
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O W NE R’ S
M A N U A L
Misuse and abuse shall include without limitation any external power source
attached to the stereo system other than approved source, or use in a particular
manner that the stereo system was not designed, or operation of the stereo
system other than in accordance with Marquis Corp. printed instruction (located
in the Owner’s Manual) that leads to any component failure. Under no
circumstances shall Marquis Corp. or any of its representatives be held liable for
injury to any person or damage to any property, however arising.
Other costs not associated to the direct repair of the spa, such as phone
charges, missed work, and damage caused to the stereo system beyond
Marquis’ control, are not included in this warranty. Items beyond Marquis control
include but are not limited to damage resulting from: improper connections,
accidents, failure to follow procedures defined in the Owner’s Manual, damaged
from excessive wattage to the system, lightning, extreme temperatures or any
other natural occurrences.
DISCLAIMERS
There are no additional warranties, express or implied, which extend beyond the
terms of this limited warranty. Marquis Corp. makes no warranty of
merchantability of the goods or the fitness of the goods for a particular purpose.
No other person or entity has been authorized to make any warranty,
representation or promise of performance not included in this express written
warranty, and Marquis Corp. shall not be bound by any such additional warranty,
representation or promise.
IMPORTANT: Some jurisdictions do not allow the exclusion or limitation of
incidental or consequential damages, therefore the limitation or exclusions may
not apply to you.
©Copyright Marquis Corp. 10/2009
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