HP ML370 - ProLiant - G3 Installation guide

HP ProLiant ML370
Generation 3 Server
Setup and Installation Guide
March 2003 (Second Edition)
Part Number 281992-002
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: a-frnt.doc
Codename: DizzyDevil Part Number: 281992-002 Last Saved On: 12/3/02 2:08 PM
© 2002, 2003 Hewlett-Packard Development Company, L.P.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S.
and other countries.
Intel and Pentium are trademarks of Intel Corporation in the U.S. and other countries.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions
contained herein. The information in this document is provided “as is” without warranty of
any kind and is subject to change without notice. The warranties for HP products are set forth
in the express limited warranty statements accompanying such products. Nothing herein
should be construed as constituting an additional warranty.
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
March 2003 (Second Edition)
Part Number 281992-002
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: a-frnt.doc
Codename: DizzyDevil Part Number: 281992-002 Last Saved On: 12/3/02 2:08 PM
Contents
About This Guide
Audience Assumptions......................................................................................................xv
Important Safety Information ............................................................................................xv
Symbols on Equipment .....................................................................................................xv
Rack Stability ................................................................................................................. xvii
Symbols in Text.............................................................................................................. xvii
Getting Help .................................................................................................................. xviii
Technical Support ................................................................................................... xviii
HP Website ............................................................................................................. xviii
Authorized Reseller ................................................................................................ xviii
Reader’s Comments ........................................................................................................ xix
Chapter 1
Server Features
Overview ......................................................................................................................... 1-1
Standard Features ............................................................................................................ 1-4
Processor................................................................................................................... 1-4
Memory..................................................................................................................... 1-4
Expansion Slots......................................................................................................... 1-5
Integrated SCSI Controller ....................................................................................... 1-5
Network Interface Controller .................................................................................... 1-6
Storage Media ........................................................................................................... 1-6
Standard Interfaces ................................................................................................... 1-7
Video......................................................................................................................... 1-8
ROM ......................................................................................................................... 1-9
Integrated Lights-Out................................................................................................ 1-9
System Health Monitoring...................................................................................... 1-10
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: a-frnt.doc
Codename: DizzyDevil Part Number: 281992-002 Last Saved On: 12/3/02 2:08 PM
iii
Contents
Hot-Plug Fans..........................................................................................................1-10
Hot-Plug Power Supply...........................................................................................1-11
Warranties......................................................................................................................1-11
Three-Year, On-Site, Limited Global Warranty......................................................1-11
Pre-Failure Warranty...............................................................................................1-12
Server Configuration and Management .........................................................................1-12
Integrated Features ..................................................................................................1-12
Software Tools and Utilities....................................................................................1-13
Security Features............................................................................................................1-15
Diagnostic Tools ............................................................................................................1-16
Chapter 2
Planning the Server Installation
Optional Installation Service............................................................................................2-1
Rack Planning Resources.................................................................................................2-2
Optimum Environment ....................................................................................................2-3
Space and Airflow Requirements..............................................................................2-4
Power Requirements..................................................................................................2-5
Electrical Grounding Requirements ..........................................................................2-6
Temperature Requirements .......................................................................................2-7
Warnings and Cautions ....................................................................................................2-7
Rack Server Shipping Contents .......................................................................................2-9
Tower Server Shipping Contents ...................................................................................2-11
Chapter 3
Installing Hardware Options
Tower and Rack Server Components ..............................................................................3-2
Front Panel Components ...........................................................................................3-3
Rear Panel Components ............................................................................................3-5
Locating Serial Numbers...........................................................................................3-7
Locating Product ID Labels ......................................................................................3-8
Locating the Torx T-15 Tool.....................................................................................3-9
System Board Components .....................................................................................3-10
Preparing the Server.......................................................................................................3-12
Unlocking and Opening the Front Bezel .................................................................3-12
Opening the Media Door.........................................................................................3-14
Powering Down the Server......................................................................................3-15
Removing the Access Panel ....................................................................................3-18
iv
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: a-frnt.doc
Codename: DizzyDevil Part Number: 281992-002 Last Saved On: 12/3/02 2:08 PM
Contents
Installing Hardware Options.......................................................................................... 3-22
Processors and PPMs .............................................................................................. 3-22
Memory................................................................................................................... 3-32
Hot-Plug SCSI Hard Drives.................................................................................... 3-38
Removable Media Devices ..................................................................................... 3-42
Optional Internal Two-Bay Hot-Plug SCSI Drive Cage......................................... 3-57
Redundant Hot-Plug Fans ....................................................................................... 3-60
Redundant Hot-Plug Power Supply ........................................................................ 3-67
Expansion Boards ................................................................................................... 3-71
Remote Insight Lights-Out Edition II Board................................................................. 3-77
Chapter 4
Installing the Rack Server
Rack and Server Installation Guidelines ......................................................................... 4-3
Server Installation Procedures......................................................................................... 4-3
Measuring with the Template ................................................................................... 4-3
Installing Cage Nuts in the Rack Frame ................................................................... 4-5
Installing Server Rails............................................................................................... 4-6
Installing the Spring-Load Rack Rail Assembly in the Rack ................................... 4-7
Installing the Server in the Rack ............................................................................. 4-10
Installing the Cable Management Arm ................................................................... 4-13
Connecting the Power Cord and Peripheral Devices .............................................. 4-14
Securing the Power Cord ........................................................................................ 4-15
Securing Cables with the Cable Management Arm ................................................ 4-17
Powering Up the Server................................................................................................. 4-18
Installing an Operating System ..................................................................................... 4-20
Registering the Server ................................................................................................... 4-22
Routine Maintenance and Upgrades.............................................................................. 4-22
Maintenance and Service Procedures ..................................................................... 4-22
Extending the Server from the Rack ....................................................................... 4-23
Accessing the Server Rear Panel in the Rack ......................................................... 4-24
Rack Options ................................................................................................................. 4-25
Telco Rack Option .................................................................................................. 4-25
Round-Hole Rack Option ....................................................................................... 4-26
Chapter 5
Installing the Tower Server
Server Installation Guidelines ......................................................................................... 5-2
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: a-frnt.doc
Codename: DizzyDevil Part Number: 281992-002 Last Saved On: 12/3/02 2:08 PM
v
Contents
Connecting the Power Cord and Peripheral Devices .......................................................5-3
Power Cord Guidelines .............................................................................................5-3
Powering Up the Server ...................................................................................................5-4
Installing an Operating System........................................................................................5-5
Registering the Server......................................................................................................5-7
Routine Maintenance .......................................................................................................5-8
Maintenance and Service Procedures........................................................................5-8
Chapter 6
Server Cabling
Internal Cabling Configurations ......................................................................................6-1
Internal Drives and Storage Devices .........................................................................6-1
Cabling a Smart Array or Other RAID Controller ....................................................6-6
Optional Internal Two-Bay Hot-Plug SCSI Drive Cage ...........................................6-8
Hot-Plug Fans............................................................................................................6-9
Hot-Plug Power Supplies ........................................................................................6-10
Power On/Standby Button/LED Assembly .............................................................6-10
External Cabling Configurations ...................................................................................6-10
SCSI Cabling Guidelines.........................................................................................6-10
SCSI Cables and Connectors...................................................................................6-11
External SCSI Hard Drives .....................................................................................6-12
External Storage Devices ........................................................................................6-13
External USB Devices.............................................................................................6-14
Rack Cabling Guidelines ...............................................................................................6-15
Routing the Power Cord and Peripheral Device Cables..........................................6-16
Chapter 7
Server Configuration and Utilities
ROM-Based Setup Utility................................................................................................7-2
Navigating RBSU......................................................................................................7-2
Using RBSU..............................................................................................................7-3
Configuring Online Spare Memory...........................................................................7-9
Saving RBSU Configuration Settings .......................................................................7-9
Redundant ROM Support ..............................................................................................7-10
Safety and Security Benefits ...................................................................................7-10
Access to Redundant ROM Settings .......................................................................7-10
ROMPaq Utility.............................................................................................................7-11
Online ROM Flash Utility .............................................................................................7-11
vi
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: a-frnt.doc
Codename: DizzyDevil Part Number: 281992-002 Last Saved On: 12/3/02 2:08 PM
Contents
ROM Legacy USB Support........................................................................................... 7-12
SmartStart CD ............................................................................................................... 7-13
SmartStart Diskette Builder........................................................................................... 7-14
SmartStart Scripting Toolkit.......................................................................................... 7-15
Insight Manager 7.......................................................................................................... 7-15
Diagnostics Utility......................................................................................................... 7-16
Automatic Server Recovery-2 ....................................................................................... 7-17
Integrated Management Log.......................................................................................... 7-17
Viewing the Log ..................................................................................................... 7-18
Multi-Initiator Configuration Utility ............................................................................. 7-19
Auto-Configuration Process .......................................................................................... 7-20
Boot Options.................................................................................................................. 7-21
System Maintenance Menu ........................................................................................... 7-21
Appendix A
Regulatory Compliance Notices
Regulatory Compliance Identification Numbers............................................................ A-1
Federal Communications Commission Notice ............................................................... A-1
Class A Equipment .................................................................................................. A-2
Class B Equipment................................................................................................... A-2
Declaration of Conformity for Products Marked with the FCC
Logo – United States Only....................................................................................... A-3
Modifications ........................................................................................................... A-3
Cables....................................................................................................................... A-4
Canadian Notice (Avis Canadien) .................................................................................. A-4
Class A Equipment .................................................................................................. A-4
Class B Equipment................................................................................................... A-4
European Union Notice .................................................................................................. A-4
Japanese Notice .............................................................................................................. A-5
BSMI Notice .................................................................................................................. A-6
Laser Devices ................................................................................................................. A-6
Laser Safety Warnings............................................................................................. A-6
Compliance with CDRH Regulations ...................................................................... A-6
Compliance with International Regulations............................................................. A-7
Laser Product Label ................................................................................................. A-7
Laser Information .................................................................................................... A-7
Battery Replacement Notice........................................................................................... A-8
Power Cords ................................................................................................................... A-9
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: a-frnt.doc
Codename: DizzyDevil Part Number: 281992-002 Last Saved On: 12/3/02 2:08 PM
vii
Contents
Mouse Compliance Statement ........................................................................................ A-9
Appendix B
Electrostatic Discharge
Preventing Electrostatic Discharge ................................................................................. B-1
Grounding Methods ........................................................................................................ B-2
Appendix C
Server Error Messages
Appendix D
Troubleshooting
When the Server Does Not Start..................................................................................... D-2
Diagnostic Steps ............................................................................................................. D-5
Problems After Initial Boot........................................................................................... D-13
ROMPaq Disaster Recovery ......................................................................................... D-16
Information Resources .................................................................................................. D-17
Appendix E
LED Indicators and Switches
System LEDs .................................................................................................................. E-1
Front Panel LEDs ..................................................................................................... E-2
Hot-Plug SCSI Hard Drive LEDs ............................................................................ E-3
RJ-45 Connector LEDs ............................................................................................ E-7
Unit Identification LEDs .......................................................................................... E-8
Hot-Plug Power Supply LEDs ................................................................................. E-9
Hot-Plug Fan LEDs ................................................................................................ E-10
System Board LEDs ............................................................................................... E-10
System Board LEDs and Internal Health LED Status Combinations .................... E-12
System Board Switches ................................................................................................ E-15
System Maintenance Switch .................................................................................. E-16
System Identification Switch.................................................................................. E-17
System Configuration Settings ..................................................................................... E-17
ROMPaq Disaster Recovery Mode............................................................................... E-18
viii
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: a-frnt.doc
Codename: DizzyDevil Part Number: 281992-002 Last Saved On: 12/3/02 2:08 PM
Contents
Appendix F
Server Specifications
Server Specifications ....................................................................................................... F-1
Minimum Hardware Configuration................................................................................. F-3
Supported Operating Systems ......................................................................................... F-3
Drivers ............................................................................................................................. F-4
Appendix G
System Battery
System Board Battery Replacement ............................................................................... G-1
Index
List of Figures
1-1
1-2
1-3
2-1
3-1
3-2
3-3
3-4
3-5
3-6
3-7
3-8
3-9
3-10
3-11
3-12
3-13
3-14
3-15
3-16
3-17
3-18
3-19
Tower server model .................................................................................................. 1-3
Rack server model..................................................................................................... 1-3
Power supply locks ................................................................................................. 1-15
Rack kit contents..................................................................................................... 2-10
Tower and rack chassis components......................................................................... 3-2
Front panel components of the tower server............................................................. 3-3
Front panel components of the rack server ............................................................... 3-4
Rear panel components of the tower server .............................................................. 3-5
Rear panel components of the rack server ................................................................ 3-6
Serial number locations (tower server) ..................................................................... 3-7
Product ID label locations (tower server at left, rack server at right) ....................... 3-8
Torx T-15 tool location (rack server)........................................................................ 3-9
System board components ...................................................................................... 3-10
Unlocking the front bezel (tower server) ................................................................ 3-13
Opening the front bezel........................................................................................... 3-13
Opening the media door (rack server)..................................................................... 3-14
Front and rear UID switch and LED locations (rack server) .................................. 3-16
Pressing the Power On/Standby button (tower server) ........................................... 3-17
Removing the access panel (tower server).............................................................. 3-19
Extending the server from the rack ......................................................................... 3-20
Removing the access panel (rack server)................................................................ 3-21
Removing the processor air baffle .......................................................................... 3-23
Processor sockets and PPM slots ............................................................................ 3-24
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: a-frnt.doc
Codename: DizzyDevil Part Number: 281992-002 Last Saved On: 12/3/02 2:08 PM
ix
Contents
3-20
3-21
3-22
3-23
3-24
3-25
3-26
3-27
3-28
3-29
3-30
3-31
3-32
3-33
3-34
3-35
3-36
3-37
3-38
3-39
3-40
3-41
3-42
3-43
3-44
3-45
3-46
3-47
3-48
3-49
3-50
3-51
3-52
3-53
3-54
3-55
3-56
3-57
3-58
x
Lifting the processor retaining bracket lever...........................................................3-25
Lifting the processor retaining bracket and releasing the processor locking lever..3-26
Aligning the processor assembly for installation ....................................................3-27
Installing the processor assembly and securing the processor locking lever...........3-28
Lowering the processor retaining bracket ...............................................................3-29
Securing the processor retaining bracket lever........................................................3-30
Installing a PPM ......................................................................................................3-31
DIMM slots on the system board ............................................................................3-33
Installing a DIMM in a DIMM slot.........................................................................3-37
SCSI hard drive slot locations and IDs (tower server) ............................................3-39
SCSI hard drive slot locations and IDs (rack server) ..............................................3-39
Removing a hard drive blank ..................................................................................3-40
Installing a hot-plug SCSI hard drive......................................................................3-41
Removing bezel blanks ...........................................................................................3-43
Removing the processor air baffle...........................................................................3-44
Releasing the PCI-X guide clip ...............................................................................3-45
Removing an expansion board ................................................................................3-46
Removing the center wall........................................................................................3-47
Disconnecting the fan cable ....................................................................................3-47
Removing installation screws from a bezel blank ...................................................3-49
Securing a non-hot-plug hard drive to the bezel blank tray ....................................3-50
Installing the non-hot-plug hard drive in the media area ........................................3-51
Connecting the power and signal cables for a non-hot-plug hard drive..................3-52
Attaching installation screws to a tape drive...........................................................3-54
Installing a half-height media device ......................................................................3-55
Installing a full-height media device .......................................................................3-55
Connecting the power and signal cables for a tape drive ........................................3-56
Installing screws on the SCSI drive cage ................................................................3-58
Sliding the drive cage into the chassis.....................................................................3-58
Connecting the SCSI and power cables...................................................................3-59
System fan locations................................................................................................3-60
Removing the redundant fan cage retaining bracket ...............................................3-62
Installing the redundant fan cage.............................................................................3-63
Installing the redundant fan cage retaining bracket.................................................3-63
Installing hot-plug fans in the redundant fan cage ..................................................3-64
Installing a redundant hot-plug fan into the center wall..........................................3-65
Removing a hot-plug fan.........................................................................................3-66
Hot-plug power supply bays....................................................................................3-67
Removing a power supply blank .............................................................................3-68
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: a-frnt.doc
Codename: DizzyDevil Part Number: 281992-002 Last Saved On: 12/3/02 2:08 PM
Contents
3-59
3-60
3-61
3-62
3-63
3-64
3-65
4-1
4-2
4-3
4-4
4-5
4-6
4-7
4-8
4-9
4-10
4-11
4-12
4-13
4-14
4-15
4-16
4-17
4-18
4-19
4-20
5-1
5-2
5-3
6-1
6-2
6-3
6-4
6-5
6-6
6-7
6-8
Installing a hot-plug power supply ......................................................................... 3-69
Using a management clip to secure the power cord................................................ 3-70
PCI-X expansion slots (tower server) ..................................................................... 3-71
Removing an expansion slot cover ......................................................................... 3-74
Releasing the PCI-X guide clip............................................................................... 3-75
Installing an expansion board ................................................................................. 3-76
Securing the PCI-X guide clip ................................................................................ 3-77
Server installed in the rack........................................................................................ 4-2
Measuring with the template on the front of the rack ............................................... 4-4
Inserting cage nuts .................................................................................................... 4-6
Attaching a server rail to the chassis......................................................................... 4-7
Inserting the spring-load rails into the front of the rack............................................ 4-8
Inserting the spring-load rails into the rear of the rack ............................................. 4-9
Lifting with the server handles ............................................................................... 4-10
Aligning the server rails with the rack rails and inserting the server...................... 4-11
Initializing the rail locks ......................................................................................... 4-12
Tightening the thumbscrews ................................................................................... 4-12
Securing the cable management arm to the server.................................................. 4-13
Securing the cable management arm to the rack..................................................... 4-14
Releasing the power cord retaining clip.................................................................. 4-15
Securing the power cord in the retaining clip ......................................................... 4-16
Server cables secured to the cable management arm .............................................. 4-17
Pressing the Power On/Standby button................................................................... 4-18
Inserting the CD into the rack server ...................................................................... 4-20
Extending the server from the rack ......................................................................... 4-23
Unlocking the cable management arm.................................................................... 4-24
Cable management arm fully open ......................................................................... 4-25
Tower server ............................................................................................................. 5-2
Pressing the Power On/Standby button..................................................................... 5-4
Inserting the CD into the tower server ...................................................................... 5-6
Cabling the SCSI hard drive cage to SCSI port 1
(center wall and PPMs removed for clarity) ............................................................. 6-2
Cabling the diskette drive to the system board ......................................................... 6-3
Cabling the CD-ROM drive to the system board (rack server) ................................ 6-4
Cabling an internal tape drive to SCSI port 2 ........................................................... 6-5
Disconnecting the primary SCSI cable ..................................................................... 6-6
Connecting the SCSI cable to the SCSI controller option ........................................ 6-7
Cabling an optional internal two-bay hot-plug SCSI drive cage .............................. 6-8
Cabling hot-plug fans to the fan connector on the system board .............................. 6-9
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: a-frnt.doc
Codename: DizzyDevil Part Number: 281992-002 Last Saved On: 12/3/02 2:08 PM
xi
Contents
6-9
6-10
6-11
6-12
7-1
D-1
E-1
E-2
E-3
E-4
E-5
E-6
E-7
E-8
G-1
G-2
G-3
External VHDCI SCSI connector on the rear panel ................................................6-11
Cabling an external storage device through the external SCSI connector (tower
server)......................................................................................................................6-13
Rear panel USB connectors.....................................................................................6-14
Server installed in a rack with properly routed cabling...........................................6-16
Auto-configuration screen.......................................................................................7-20
Diagnostic steps........................................................................................................ D-6
Front panel LEDs ..................................................................................................... E-2
Hot-plug SCSI hard drive LEDs .............................................................................. E-4
RJ-45 connector LEDs ............................................................................................. E-7
Rear UID LED and switch (rack model).................................................................. E-8
Hot-plug power supply LEDs................................................................................... E-9
Hot-plug fan LEDs ................................................................................................. E-10
System board LEDs................................................................................................ E-11
System board switches ........................................................................................... E-15
Locating the system battery...................................................................................... G-2
Removing the battery ............................................................................................... G-2
Installing the battery................................................................................................. G-3
List of Tables
2-1
3-1
3-2
3-3
3-4
3-5
3-6
3-7
3-8
3-9
3-10
3-11
3-12
3-13
3-14
3-15
4-1
xii
Rack Kit Contents ...................................................................................................2-11
Tower and Rack Chassis Components ......................................................................3-2
Front Panel Components of the Tower Server ..........................................................3-3
Front Panel Components of the Rack Server ............................................................3-4
Rear Panel Components of the Tower Server ...........................................................3-5
Rear Panel Components of the Rack Server..............................................................3-6
Serial Number Locations...........................................................................................3-7
System Board Components .....................................................................................3-11
Front and Rear UID Switch and LED Locations.....................................................3-16
Processor Sockets and PPM Slots ...........................................................................3-24
DIMM Slot Identification........................................................................................3-33
DIMM Part Numbers...............................................................................................3-36
System Fan Locations .............................................................................................3-61
Hot-Plug Power Supply Bays..................................................................................3-67
PCI-X Expansion Slots............................................................................................3-72
Recommended Expansion Slot Population Order ...................................................3-72
Front Panel LED Activity During the Power-Up Sequence....................................4-19
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: a-frnt.doc
Codename: DizzyDevil Part Number: 281992-002 Last Saved On: 12/3/02 2:08 PM
Contents
5-1
C-1
D-1
D-2
D-3
D-4
D-5
D-6
D-7
D-8
E-1
E-2
E-3
E-4
E-5
E-6
E-7
E-8
E-9
E-10
F-1
F-2
Front Panel LED Activity During the Power-Up Sequence ..................................... 5-5
POST Error Messages...............................................................................................C-1
Diagnostic Steps ...................................................................................................... D-5
Is the Power On/Standby LED Amber?................................................................... D-7
Is the Power On/Standby LED Green? .................................................................... D-8
Is the External Health LED Green? ......................................................................... D-9
Is the Internal Health LED Green? ........................................................................ D-10
Is the Monitor Displaying Information? ................................................................ D-12
Problems After Initial Boot.................................................................................... D-13
Troubleshooting Resources.................................................................................... D-17
Front Panel LEDs......................................................................................................E-2
Hot-Plug SCSI Hard Drive LEDs .............................................................................E-4
Hot-Plug SCSI Hard Drive LED Combinations .......................................................E-5
RJ-45 Connector LEDs .............................................................................................E-7
Hot-Plug Power Supply LEDs ..................................................................................E-9
System Board LEDs................................................................................................E-11
System Board LEDs and Internal Health LED Status Combinations .....................E-13
System Board Switches...........................................................................................E-15
System Maintenance Switch (SW1) .......................................................................E-16
System Identification Switch (SW2).......................................................................E-17
Server Specifications ................................................................................................ F-2
Minimum Hardware Configuration .......................................................................... F-3
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: a-frnt.doc
Codename: DizzyDevil Part Number: 281992-002 Last Saved On: 12/3/02 2:08 PM
xiii
About This Guide
This guide is designed to be used as step-by-step instructions for installation and as a
reference for operation, troubleshooting, and future upgrades for the HP
ProLiant ML370 Generation 3 server.
Audience Assumptions
This guide is for the person who installs, administers, and troubleshoots servers. HP
assumes you are qualified in the servicing of computer equipment and trained in
recognizing hazards in products with hazardous energy levels.
Important Safety Information
Before installing this product, read the Important Safety Information document
included with the server.
Symbols on Equipment
The following symbols may be placed on equipment to indicate the presence of
potentially hazardous conditions:
WARNING: This symbol, in conjunction with any of the following symbols,
indicates the presence of a potential hazard. The potential for injury exists if
warnings are not observed. Consult your documentation for specific details.
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
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xv
About This Guide
This symbol indicates the presence of hazardous energy circuits or electric
shock hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure. Refer all maintenance, upgrades, and servicing to
qualified personnel.
This symbol indicates the presence of electric shock hazards. The area
contains no user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure
This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the
equipment, do not plug telephone or telecommunications connectors into this
receptacle.
This symbol indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the
surface to cool before touching.
These symbols, on power supplies or systems, indicate that the
equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock,
remove all power cords to completely disconnect power from the
system.
This symbol indicates that the component exceeds the recommended
weight for one individual to handle safely.
Weight in kg
Weight in lb
xvi
WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety requirements
and guidelines for manual material handling.
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Rack Stability
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
•
The leveling jacks are extended to the floor.
•
The full weight of the rack rests on the leveling jacks.
•
The stabilizing feet are attached to the rack if it is a single-rack installation.
•
The racks are coupled together in multiple-rack installations.
•
Only one component is extended at a time. A rack may become unstable if
more than one component is extended for any reason.
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could
result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents essential information to explain a concept
or complete a task.
NOTE: Text set off in this manner presents additional information to emphasize or supplement
important points of the main text.
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About This Guide
Getting Help
If you have a problem and have exhausted the information in this guide, you can get
further information and other help in the following locations.
Technical Support
In North America, call the HP Technical Support Phone Center at 1-800-652-6672.
This service is available 24 hours a day, 7 days a week. For continuous quality
improvement, calls may be recorded or monitored. Outside North America, call the
nearest HP Technical Support Phone Center. Telephone numbers for worldwide
Technical Support Centers are listed on the HP website, www.hp.com.
Be sure to have the following information available before you call HP:
•
Technical support registration number (if applicable)
•
Product serial number
•
Product model name and number
•
Applicable error messages
•
Add-on boards or hardware
•
Third-party hardware or software
•
Operating system type and revision level
HP Website
The HP website has information on this product as well as the latest drivers and flash
ROM images. You can access the HP website at www.hp.com.
Authorized Reseller
For the name of your nearest authorized reseller:
•
xviii
In the United States, call 1-800-345-1518.
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•
In Canada, call 1-800-263-5868.
•
Elsewhere, see the HP website for locations and telephone numbers.
Reader’s Comments
HP welcomes your comments on this guide. Please send your comments and
suggestions by e-mail to [email protected].
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1
Server Features
This guide provides information on HP ProLiant ML370 Generation 3 tower and rack
servers. Once again, HP pushes the engineering envelope by offering customers an
unprecedented combination of performance and Integrated Lights-Out (iLO) server
management. The ProLiant ML370 G3 server comes standard with the latest Intel
Xeon processor with Hyper-Threading technology (dual-processor capability), a
five-peer PCI-X bus architecture, and DDR ECC interleaved memory for maximum
data throughput. Additionally, HP gives customers the flexibility to choose only the
features and options that best suit specific computing solutions or environments.
Built on the successes of the Generation 2 platform, the ProLiant ML370 G3 server
continues to offer rapid deployment solutions, high levels of availability, and
tool-free serviceability that continues to differentiate the ProLiant ML370 G3 server
from any two-way server in its class.
Overview
The server supports the latest processing and system architecture technology,
including:
•
Two-way Intel Xeon processors with Hyper-Threading technology
•
DDR ECC 2-to-1 interleave memory, expandable to 12 GB (8 GB with
redundancy)
•
Support for online spare memory
•
Peered PCI-X bus architecture
•
Six 64-bit/100-MHz, full-length PCI-X slots
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Server Features
•
Integrated dual-channel Ultra3 SCSI controller
•
Support for up to six internal universal hot-plug SCSI hard drives
•
Optional internal two-bay hot-plug SCSI drive cage for the removable media bay
•
Embedded NC7781 10/100/1000 network interface controller (NIC) with Wake
on LAN (WOL) and preboot execution environment (PXE) support
•
48X IDE CD-ROM drive
•
1.44-MB diskette drive
•
Tool-free access to service areas and hot-plug components
•
Support for PS/2 keyboard, mouse, serial, parallel, USB, VHDCI SCSI, and
video devices through external connectors
•
ATI Rage XL video controller with 8 MB integrated video memory
•
Redundant ROM support
•
Integrated ROM-Based Setup Utility (RBSU) support
•
Integrated Lights-Out (iLO) remote management port
•
Enhanced system health monitoring
•
Support for major operating systems and industry-standard technologies for
expandability
•
Remote configuration through BIOS Serial Console
•
Redundant hot-plug fans (optional)
•
1+1 redundant hot-plug power supplies (optional)
•
Support for Remote Insight Lights-Out Edition II (RILOE II) option
•
Support for Compaq branded, HP, Telco, and third-party racks
•
Comprehensive and flexible customer support programs through HP customer
service at
www.hp.com/support
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Server Features
Figure 1-1: Tower server model
Figure 1-2: Rack server model
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Server Features
Standard Features
The features described in this section are standard on the server, unless otherwise
specified.
Processor
The server supports the following advanced processor features:
•
Integrated 512-K Level 2 cache
•
Hyper-Threading technology
•
Processor configurations and models for one or two Intel Xeon processors
•
Support for future Intel processor technologies
Memory
The server supports Advanced Memory Protection features including:
•
2-to-1 interleaving memory configuration
•
Registered DDR Dual Inline Memory Modules (DIMMs)
•
Advanced ECC memory
— For single-bit memory error correction and multi-bit memory error detection
— For four-bit memory error detection and correction on a single DRAM device
1-4
•
System memory expandable to 12 GB (8 GB with redundancy)
•
Support for online spare memory
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Server Features
Expansion Slots
The server provides support for installing or connecting peripheral components
through six PCI-X expansion slots. The expansion slots on the system board are
configured as follows:
•
Six 64-bit/100-MHz, full-length PCI-X slots
•
Peak transfer rates of 800 MB per second
•
Peered PCI-X bus architecture
•
Support for peripheral transactions at a clock speed of up to 100 MHz
Integrated SCSI Controller
The server includes a standard Integrated Dual Channel Ultra3 SCSI Controller with:
•
64-bit/66-MHz PCI bus master interface
•
Ultra3 SCSI bus transfer rate with peak transfer rate of 160 MB per second per
channel
•
Two SCSI ports supporting up to six internal hot-plug Wide Ultra2 or Ultra3
SCSI hard drives
•
Optional internal two-bay hot-plug SCSI drive cage for the removable media bay
•
Support for external tape drives and external storage through a VHDCI SCSI
connector on the rear panel
•
Support for hot-plug tape drives and hard drives in six hot-plug SCSI drive bays
•
Support for non-hot-plug tape drives and hard drives in removable media bays
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Server Features
Network Interface Controller
The NIC provided with the server is an embedded NC7781 Fast Ethernet NIC with
the following features:
•
10/100/1000-Mbps data transfer rate integrated
•
Auto-sensing LAN capable at either 10, 100, or 1000 Mbps
•
Full-duplex Ethernet for two-way transmission
•
Support for PXE technology
•
Support for WOL functionality
Storage Media
The server houses up to ten internal storage media devices in the removable media
drive area and hot-plug SCSI hard drive cage.
Tape, Diskette, and CD-ROM Drives
The standard configuration for the removable media area includes:
1-6
•
One half-height, removable media drive bay populated with a 48X
IDE CD-ROM drive
•
One third-height diskette drive bay populated with a 3.5-inch, 1.44-MB diskette
drive
•
Two available half-height, 5.25-inch, removable media drive bays
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Server Features
Hard Drives
The standard configuration for the hot-plug hard drive cage includes:
•
Support for up to six 1-inch, hot-plug Wide Ultra2 or Ultra3 SCSI drives
•
Support for combined tape and hard drive configurations with the Integrated
Dual Channel Ultra3 SCSI controller
•
Support for Wide Ultra2 and Ultra3 SCSI tape drives or hard drives operating at
native speeds across a single SCSI channel
Standard Interfaces
The server is equipped with the following standard external and internal device
interfaces:
•
External
— VHDCI SCSI
— Auxiliary VHDCI SCSI slot
— Serial (teal)
— Video (blue)
— Parallel (burgundy)
— Keyboard (purple)
— Mouse (green)
— USB (black)
— RJ-45 Ethernet
— iLO management port
For the location of external interfaces, refer to “Rear Panel Components” in
Chapter 3.
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Server Features
•
Internal
— IDE connector for CD-ROM drive
— Processor sockets and Processor Power Module (PPM) slots for dual Intel
Xeon processors
— DIMM slots
— Remote management connectors for RILOE II
— Diskette drive connector
— Integrated connector for a hot-plug hard drive cage
— Integrated connector for a removable media bay
— Fan cable connector for redundant hot-plug fans
— Power signal connector and power supply connector for redundant hot-plug
power supplies
For the location of internal interfaces, refer to “System Board Components” in
Chapter 3.
Video
Standard video integration includes:
1-8
•
Integrated ATI Rage XL video controller with a maximum resolution of
1280×1024 non-interlaced resolution at 16M colors or up to 1600×1200
resolution at 65K colors
•
Support for SVGA, VGA, and EGA graphics resolution
•
8 MB of SDRAM video memory
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Server Features
ROM
ROM features include:
•
Redundant ROM support
•
Integrated RBSU support
•
Upgradeable firmware and diagnostics
•
ROMPaq utility used to upgrade the system ROM
•
Hardware boot block protection
•
Online ROM flash support
•
Legacy support for USB devices including keyboard and mouse
For more information on ROM features, refer to Chapter 7, “Server Configuration
and Utilities.”
Integrated Lights-Out
The primary features of Integrated Lights-Out include:
•
Dedicated LAN network connectivity through a dedicated iLO management port
•
Remote control of the server regardless of the state of the server operating system
•
Remote cycling of server power to initiate a cold reboot
•
Server reboot from remote media
•
Virtual power button to allow remote powering up or powering down of server
•
Browser support for Internet Explorer and Netscape Navigator
•
Integration with Insight Manager
For more information on iLO, refer to the HP Integrated Lights-Out User Guide on
the Documentation CD.
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Server Features
System Health Monitoring
In the server, system health is monitored by internal and external system health LEDs
controlled with hardware and software. Features include:
•
Unit Identification (UID) LEDs and switches
•
Internal component health LEDs
— Processor
— PPM
— Memory
— Fan
— System overtemperature monitoring
•
External component health LEDs (power supplies)
•
Integrated NIC link/activity status
•
Hard drives
•
Diagnostic support through RBSU, ROM, health driver, and Insight Manager 7
utilities
For the location and functionality of all server LEDs, refer to Appendix E, “LED
Indicators and Switches.” For initial troubleshooting procedures, refer to
Appendix D, “Troubleshooting.”
Hot-Plug Fans
The server includes hot-plug fans with:
1-10
•
Integrated hot-plug capability
•
Support for hot-swapping among all fan positions
•
Support for optional hot-plug redundant fans
•
Support for variable-speed fans with an HP system health driver installed
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Server Features
Hot-Plug Power Supply
The server includes one 500-W hot-plug power supply with:
•
1+1 redundancy when a second 500-W hot-plug power supply is installed
•
Auto-sensing input voltage range from 90 VAC to 264 VAC
Warranties
The server is backed by the following standard warranties:
•
Three-Year, On-Site, Limited Global Warranty
•
Pre-Failure Warranty
Three-Year, On-Site, Limited Global Warranty
HP covers the cost of all necessary parts and labor for onsite or carry-in service
during the specified warranty periods. Under the global warranty, product warranty
terms at the time of purchase are honored in any country where HP has a service
presence. This applies to customers who may purchase a product in one country, then
transfer it to another.
IMPORTANT: Customers moving HP products between certain countries or regions are
asked to provide information needed to ensure that HP is prepared to provide the required
level of warranty service in the destination country. For information on the HP Global Warranty
notification process, contact your authorized reseller or refer to
www.hp.com/support
Response time is based on commercially reasonable best efforts. In most cases, next
business day response is available. In some regions and under certain supplier
restraints, next business day response is not always possible. Contact your local HP
service organization for response times in your area or for information about
upgrading service response times for the server.
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Server Features
Pre-Failure Warranty
The server includes a Pre-Failure Warranty for processors, hard drives, and memory
purchased from HP through authorized resellers. Under the terms of this warranty,
supported components are eligible for replacement before they actually fail, provided
that you use Insight Manager 7 and that the system determines that the supported
components have degraded below predetermined reliability thresholds within the
product warranty period.
When Insight Manager 7 alerts you that a component may be eligible for Pre-Failure
Warranty replacement, follow the on-screen instructions or contact an HP authorized
service provider in your area. A yellow status indicator on the Insight Manager 7
control panel signals that a component is in a pre-failure condition and should be
replaced.
Server Configuration and Management
HP offers an extensive set of features and optional tools to support effective server
management and configuration. This section provides an overview of the following
server management features that are detailed in Chapter 7, “Server Configuration and
Utilities.”
Integrated Features
•
ROM-Based Setup Utility (RBSU)
RBSU performs a wide range of configuration activities and provides access to
system settings for system devices, operating system selection, boot controller
order, and online spare memory.
•
Redundant ROM support
The server contains two 1-MB ROMs containing a current version of the ROM
and a previous version of the ROM. If the first ROM corrupts, the system
defaults to the previous version to maximize server availability and performance.
•
ROMPaq Utility
Flash ROM capability enables you to upgrade the firmware (BIOS) with system
or option ROMPaq utilities.
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Server Features
•
Online ROM Flash Utility
Smart Components for the Online ROM Flash Utility enables Microsoft
Windows NT 4.0 and Windows 2000 and Linux operating system administrators
to efficiently upgrade and manage system and array controller ROMs.
•
ROM legacy USB support
For servers configured with an operating system that provides USB support, the
ROM supports USB devices, including keyboard and mouse. For information
about operating systems currently providing USB support, refer to
www.hp.com/products/servers/platforms
For more information about these tools and utilities, refer to Chapter 7, “Server
Configuration and Utilities.”
Software Tools and Utilities
•
SmartStart CD
The SmartStart CD is the recommended tool for loading system software,
achieving a well-integrated server, and ensuring maximum dependability and
supportability. The SmartStart CD also contains diagnostic utilities and ROMPaq
tools.
•
SmartStart Diskette Builder
The SmartStart Diskette Builder is a utility that uses data stored on the
SmartStart CD to create support diskettes. You can create support diskettes for
specific configuration needs or for software that cannot be used directly from the
SmartStart CD.
•
SmartStart Scripting Toolkit
The SmartStart Scripting Toolkit contains a set of DOS-based utilities that enable
you to configure and deploy servers in a customized, predictable, and unattended
manner. These utilities provide scripted server and array replication for mass
server deployment and duplicate the configuration of a configured source server
onto target systems with minimum user interaction.
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Server Features
•
Insight Manager 7
Insight Manager 7 is installed from the Management CD. It is an easy-to-use,
intuitive software utility designed for collecting server information including
fault conditions, performance, security, remote management, and recovery
services.
•
Diagnostics Utility (DIAGS)
The Diagnostics Utility displays information about the server’s hardware and
tests the system to ensure that it is operating properly. If you used SmartStart to
install the operating system, you can access the Diagnostics Utility from the
SmartStart CD.
•
Automatic Server Recovery-2 (ASR-2)
ASR-2 enables the server to boot either automatically from the operating system
or from HP utilities. If there is a critical system failure, ASR-2 automatically
restarts the server and can be configured to page a designated system
administrator.
•
Integrated Management Log (IML)
The IML provides a detailed log of key system events. This log also monitors the
server health log and is accessible from Insight Manager 7 and Integrated
Lights-Out (iLO).
•
Multi-Initiator Configuration Utility
The Multi-Initiator Configuration Utility enables administrators to configure the
Integrated Dual Channel Ultra3 SCSI controller for support of HP and Compaq
branded storage and clustering options.
For more information about these tools and utilities, refer to the following sources:
1-14
•
Chapter 7, “Server Configuration and Utilities”
•
ProLiant Essentials Foundation Pack
•
Documentation CD
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Server Features
Security Features
Security provisions for the server include both hardware and software features:
•
Hardware (tower server only)
— Front bezel and access panel key lock
— Power supply lock slots
Figure 1-3: Power supply locks
•
Software
— Power-on password
— Administrator password
— Network server mode
— QuickLock
— Diskette drive control
— Diskette write control
— Diskette boot control
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Server Features
— Serial interface control
— Parallel interface control
— NVRAM write protect
Software security features are configured through RBSU. For additional information
about these security features, refer to the HP ROM-Based Setup Utility User Guide
on the Documentation CD.
Diagnostic Tools
Software and firmware diagnostic tools available for the server include:
•
Power-On Self-Test (POST)
•
Diagnostics (DIAGS)
•
ROMPaq utilities
For additional information about HP diagnostic tools, refer to the Servers
Troubleshooting Guide on the Documentation CD.
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Planning the Server Installation
To achieve maximum performance and availability from a ProLiant ML370
Generation 3 server, plan the operating environment before beginning server
installation.
Optional Installation Service
You may choose to have HP install the system. The installation service can be
purchased as a CarePaq packaged service or as a customized service agreement to
meet your specific requirements. Some of the CarePaq services include:
•
Installation services for hardware
•
Hardware and operating system installation for ProLiant servers
•
Installation and start-up services for Microsoft Windows 2000 and Microsoft
Windows NT operating systems
•
Installation with start-up and migration services for Novell NetWare operating
system
•
Installation and start-up services for Insight Manager 7
For detailed descriptions of these CarePaq services, refer to
www.compaq.com/services/carepaq
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Planning the Server Installation
This optional hardware installation service is available in all countries where HP has
a direct or indirect service presence. Service may be ordered from and directly
provided by an authorized service reseller or, in the United States only, service may
be ordered by calling 1-800-345-1518. In the United States, HP makes all of the
arrangements to have the system installed by qualified guaranteed service providers.
For ordering information, refer to
www.compaq.com/services/carepaq/us/install/
Rack Planning Resources
The following resource information is available for rack designs and products.
The rack resource kit ships with all Compaq branded racks. A summary of the
content of each resource follows:
•
Rack Builder Pro Configuration Tool
This information enables you to simulate potential rack configurations based on
your input. Rack Builder Pro provides the following information:
— Graphical preview of properly configured racks
— Site planning data, including power requirements, cooling mandates, and
physical specifications
— Ordering information, including required components, part numbers, and
appropriate quantities
For more Rack Builder Pro Configuration Tool information, refer to
www8.compaq.com/RackBuilderOnline/pages/pg_main.html
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Planning the Server Installation
•
Installing Rack Products video
This video provides a visual overview of operations required for configuring a
rack with rack-mountable components. It also provides the following important
configuration steps:
— Planning the site
— Installing rack servers and rack options
— Cabling servers in a rack
— Coupling multiple racks
•
Rack Products Documentation CD
The resource information on this CD enables you to view, search, and print
documentation for Compaq branded racks and rack options. It also helps you set
up and optimize a new rack in a manner that best fits the environment.
Optimum Environment
Peak server performance depends in part on the environment you select for installing
a server or servers. Select a location that meets standard environmental requirements
for the following:
•
Space and airflow
•
Power
•
Electrical grounding
•
Temperature
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Planning the Server Installation
Space and Airflow Requirements
Tower Server
In a tower configuration, leave at least a 7.6-cm (3-inch) clearance space at the front
and back of the server for proper ventilation.
Rack Server
To allow for servicing and adequate airflow, observe the following spatial
requirements when deciding where to install a Compaq branded, Telco, or third-party
rack:
•
Leave a minimum clearance of 63.5 cm (25 inches) in front of the rack.
•
Leave a minimum clearance of 76.2 cm (30 inches) behind the rack.
•
Leave a minimum clearance of 121.9 cm (48 inches) from the back of the rack to
the back of another rack or row of racks.
HP servers draw in cool air through the front door and expel warm air through the
rear door. Therefore, the front and rear rack doors must be adequately ventilated to
allow ambient room air to enter the cabinet, and the rear door must be adequately
ventilated to allow the warm air to escape from the cabinet.
IMPORTANT: Do not block the ventilation openings.
When there is any vertical space in the rack not filled by a server or rack component,
the gaps between the components cause changes in airflow through the rack and
across the servers. Cover all gaps with blanking panels to maintain proper airflow.
CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This
arrangement ensures proper airflow. Using a rack without blanking panels results in
improper cooling that can lead to thermal damage.
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Planning the Server Installation
The 9000 Series racks provide server cooling from flow-through perforations
ensuring 64 percent open area for ventilation. For guidelines on meeting airflow
requirements for 7000 Series and third-party racks, refer to the documentation
provided with the rack.
CAUTION: When using a 7000 Series rack, you must install the high airflow rack
door insert [P/N 327281-B21 (42U) and P/N 157847-B21 (22U)] to provide proper
front-to-back airflow and cooling to prevent damage to the equipment.
CAUTION: If a third-party rack is used, observe the following additional
requirements to ensure adequate airflow and to prevent damage to the equipment:
•
Front and rear doors—If the 42U server rack includes closing front and rear
doors, you must have 5,350 sq cm (830 square inches) of holes evenly
distributed from top to bottom to permit adequate airflow (equivalent to the
required 64 percent open area for ventilation).
•
Side—The clearance between the installed rack component and the side panels
of the rack must be a minimum of 7 cm (2.75 inches).
Power Requirements
WARNING: To reduce the risk of personal injury, fire, or damage to the
equipment, do not overload the AC supply branch circuit that provides power
to the rack. Consult the electrical authority that has jurisdiction over your
facility’s wiring and installation requirements.
CAUTION: When you need to disconnect power completely from the server, be sure
that you unplug the power cord from the power outlet.
CAUTION: Protect the server from power fluctuations and temporary interruptions
with a regulating UPS device. This device protects the hardware from damage
caused by power surges and voltage spikes and keeps the system in operation
during a power failure.
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Planning the Server Installation
Installation of this equipment must comply with local and regional electrical
regulations governing the installation of information technology equipment by
licensed electricians. This equipment is designed to operate in installations covered
by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for
Protection of Electronic Computer/Data Processing Equipment). For electrical power
ratings on options, refer to the product rating label or the user documentation
supplied with that option.
When installing more than one server, you may need to use additional power
distribution devices to safely provide power to all devices.
•
The power load must be balanced between available AC supply branch circuits.
•
The overall system AC current load must not exceed 80 percent of the branch
circuit AC current rating in your facility.
•
Using common power outlet strips for this equipment is not recommended.
•
Provide a separate electrical circuit for the server.
NOTE: Power strips are not recommended for optimal power distribution and safety.
Electrical Grounding Requirements
WARNING: This equipment is designed for connection to a grounded AC
outlet. The grounding type plug is an important safety feature. To reduce the
risk of electrical shock or damage to the equipment, do not disable the
grounding feature on the plug.
The server must be grounded properly for proper operation and safety. In the United
States, you must install the equipment in accordance with NFPA 70, 1999 Edition
(National Electric Code), Article 250, as well as any local and regional building
codes. In Canada, the equipment must be installed in accordance with Canadian
Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries,
the installation must follow any regional or national electrical wiring codes, such as
the International Electrotechnical Commission (IEC) Code 364, parts 1 through 7.
Furthermore, you must be sure that all power distribution devices used in the
installation, such as branch wiring and receptacles, are listed or certified groundingtype devices.
2-6
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Because of the high ground-leakage currents associated with multiple servers
connected to the same power source, HP recommends the use of a power distribution
unit (PDU) that is either permanently wired to the building’s branch circuit or
includes a nondetachable cord that is wired to an industrial-style plug. NEMA
locking-style plugs or those complying with IEC 60309 are considered suitable for
this purpose. Using common power outlet strips for the server is not recommended.
Temperature Requirements
To ensure continued safe and reliable equipment operation, install or place the system
in a well-ventilated, climate controlled environment. The maximum recommended
ambient operating temperature (TMRA) for most server products is 95°F (35°C). The
temperature in the room where the rack is located must not exceed 95°F (35°C).
CAUTION: To reduce the risk of damage to the equipment when installing
third-party options:
•
Do not permit optional equipment to impede airflow around the server or to
increase the internal rack temperature beyond the maximum allowable limits.
•
Do not exceed the manufacturer’s TMRA.
Warnings and Cautions
Before installing the server, carefully review the following warnings.
WARNING: To reduce the risk of personal injury or equipment damage when
installing the server into a rack, be sure that:
•
The leveling jacks are extended to the floor.
•
The full weight of the rack rests on the leveling jacks.
•
The stabilizers are attached to the rack for single-rack installation.
•
The racks are installed together in multiple-rack installations.
•
Only one component is extended at a time. A rack may become unstable if
more than one component is extended for any reason.
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Planning the Server Installation
WARNING: To reduce the risk of personal injury or equipment damage, at
least two people are needed to safely unload a rack from the pallet. An empty
42U rack can weigh as much as 115 kg (253 lb), is over 2.1 m (7 feet) tall, and
may become unstable when being moved on its casters.
Never stand in front of the rack when it is rolling down the ramp from the
pallet; always handle the rack from both sides.
WARNING: When installing the server in a Telco rack, be sure that the rack
frame is adequately secured to the top and bottom of the building structure.
WARNING: This server is very heavy. To reduce the risk of personal injury or
damage to the equipment:
•
Observe local occupational health and safety requirements and guidelines
for manual material handling.
•
Get help to lift and stabilize the product during installation or removal,
especially when the product is not fastened to the rails. When the server
weighs more than 22.5 kg (50 lb), at least two people must lift the server
into the rack together. If the unit is loaded into the rack above chest level, a
third person must assist in aligning the rails while the other two support
the unit.
•
Use caution when installing the product in or removing the product from
the rack; the product is unstable when not fastened to the rails.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the
drives and the internal system components to cool before touching them.
WARNING: To reduce the risk of electric shock or damage to the equipment,
only service specific parts of the server as instructed in the user
documentation.
2-8
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Planning the Server Installation
WARNING: Pressing the server Power On/Standby button to power down the
server removes power from most areas of the server. This process may take
30 seconds. Portions of the power supply and some internal circuitry remain
active until the AC power cord is disconnected.
Disconnect the power cord to remove power completely. If the server has
multiple power supplies installed, unplug all power cords to completely
remove power from the system.
CAUTION: Protect the server from power fluctuations and temporary interruptions
with a regulating UPS device. This device protects the hardware from damage
caused by power surges and voltage spikes and keeps the system in operation
during a power failure.
CAUTION: Do not operate the server for long periods without the access panel.
Operating the server without the access panel results in improper airflow and
improper cooling that can lead to thermal damage.
Rack Server Shipping Contents
Unpack the server box and locate the materials and documentation necessary for
installing the server. All of the rack-mounting hardware necessary for installing the
server into a square-holed rack is included with the rack server.
If you are installing the server into a rack with round holes, order the appropriate rack
installation option kit, and then refer to the installation instructions that ship with the
option kit for more information.
NOTE: The rack installation steps in this guide work with most third-party racks with square
holes. If they do not work with the rack you are using, order the option kit for racks with round
holes.
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Planning the Server Installation
The contents of the rack server box provided with the server includes the following:
•
Server
•
Power cord
•
Hardware documentation, reference information, and software products
•
Rack-mounting hardware
NOTE: A Torx T-15 tool is provided with the server and is located on the rear panel.
Figure 2-1 and Table 2-1 identify all the components and assembly hardware in the
rack kit.
Figure 2-1: Rack kit contents
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Table 2-1: Rack Kit Contents
Item
Description
1
Spring-load rack rails
2
Cable management arm
3
Server rails
4
Screw retaining plate
5
Cage nuts (shipped with rack)
6
Rack template
In addition to these supplied items, you may need the following:
•
T-15 Torx tool (attached to the back of the server)
•
Pencil
Tower Server Shipping Contents
Unpack the server, keyboard, and cables according to the instructions and
illustrations printed on the shipping cartons.
The contents of the tower server box includes:
•
Server
•
Power cord
•
Keyboard
•
Mouse
•
Hardware documentation, reference information, and software products
NOTE: A Torx T-15 tool is provided with the server and is located on the rear panel.
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3
Installing Hardware Options
This chapter provides information and procedures for installing hardware options in a
ProLiant ML370 Generation 3 server. For more information, refer to the installation
documentation that ships with each option kit.
To streamline the installation process if you are installing more than one option, read
the installation instructions for all of the hardware options and identify similar steps
before installing each component.
After you install hardware options, proceed with the server installation procedures in
Chapter 4, “Installing the Rack Server,” or Chapter 5, “Installing the Tower Server.”
For additional information about installation or troubleshooting procedures, refer to
the Documentation CD that ships with the server or contact your authorized reseller.
WARNING: To reduce the risk of personal injury or damage to the equipment:
•
Heed all warnings and cautions throughout the installation instructions.
•
Allow internal system components to cool before touching any surfaces.
•
Be sure that the power to the server is turned off and that the AC power
cord is disconnected before removing the access panel.
CAUTION: Always be sure that equipment is properly grounded before beginning
any installation procedure. Electrostatic discharge resulting from improper grounding
can damage electronic components. For more information, refer to Appendix B,
“Electrostatic Discharge.”
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Installing Hardware Options
Tower and Rack Server Components
The primary differences between the tower and rack servers are the chassis
orientations and front bezel configurations. Figure 3-1 and Table 3-1 identify chassis
components. Refer to “Preparing the Server,” in this chapter, for instructions on
opening the access panel, the media door on the rack server, or the front bezel on the
tower server to access server components.
Figure 3-1: Tower and rack chassis components
Table 3-1: Tower and Rack Chassis Components
3-2
Item
Description
1
Access panel
2
Power-On/Standby button/LED assembly
3
Diskette drive
4
Removable media bays
5
Hot-plug SCSI hard drive cage
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Installing Hardware Options
Front Panel Components
Figures 3-2 and 3-3 and Tables 3-2 and 3-3 identify front panel components of tower
and rack servers.
Tower Server
Figure 3-2: Front panel components of the tower server
Table 3-2: Front Panel Components of the Tower Server
Item
Component
Item
Component
1
UID switch and LED
5
Power On/Standby
button/LED assembly
2
Internal system health LED
6
Diskette drive
3
External system health
LED
7
Removable media bays
4
NIC link/activity LED
8
Hot-plug SCSI hard drive
bays (SCSI IDs 0
through 5)
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Installing Hardware Options
Rack Server
Figure 3-3: Front panel components of the rack server
Table 3-3: Front Panel Components of the Rack Server
Item
Description
Item
Description
1
UID switch and LED
5
Power On/Standby
button/LED assembly
2
Internal system health LED
6
Diskette drive *
(behind the media door)
3
External system health
LED
7
Removable media bays
4
NIC link/activity LED
8
Hot-plug SCSI hard drive
bays (SCSI IDs 0
through 5)
* Open the media door on the rack server to access the diskette drive.
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Installing Hardware Options
Rear Panel Components
Figures 3-4 and 3-5 and Tables 3-4 and 3-5 identify rear panel components of tower
and rack servers.
Tower Server
Figure 3-4: Rear panel components of the tower server
Table 3-4: Rear Panel Components of the Tower Server
Item
Description
Item
Description
1
Redundant hot-plug power supply bay
10
Serial connector A
2
VHDCI SCSI port 2 connector
11
PCI-X expansion slots
3
Ethernet 10/100/1000 port
12
Unit serial number
4
iLO management port
13
Serial connector B
5
Parallel connector
14
T-15 Torx tool
6
Video connector
15
Keyboard connector
7
Primary hot-plug power supply
16
Mouse connector
8
USB connectors
17
Auxiliary VHDCI SCSI blank
9
Unit ID switch and LED
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Installing Hardware Options
Rack Server
Figure 3-5: Rear panel components of the rack server
Table 3-5: Rear Panel Components of the Rack Server
Item
3-6
Description
Item
Description
1
PCI-X expansion slots
10
Auxiliary VHDCI SCSI blank
2
VHDCI SCSI port 2 connector
11
Serial connector B
3
Ethernet 10/100/1000 port
12
Serial connector A
4
iLO management port
13
Mouse connector
5
Parallel connector
14
Keyboard connector
6
Video connector
15
Primary hot-plug power supply
7
USB connectors
16
Unit serial number
8
T-15 Torx tool
17
Redundant hot-plug power supply bay
9
Unit ID switch and LED
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Installing Hardware Options
Locating Serial Numbers
The serial number for the server is placed on the front and rear panels for quick
reference. Use this number when you contact an authorized service provider.
Figure 3-6 and Table 3-6 identify serial number locations.
Figure 3-6: Serial number locations (tower server)
Table 3-6: Serial Number Locations
Item
Description
1
Rear panel serial number location
2
Front panel serial number location
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Installing Hardware Options
Locating Product ID Labels
The product ID label is located on the front bezel. Use this label to identify the proper
generation within the server family. Figure 3-7 shows product ID label locations.
Figure 3-7: Product ID label locations (tower server at
left, rack server at right)
3-8
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Locating the Torx T-15 Tool
A Torx T-15 tool is provided with the tower or rack server and is located on the rear
panel. Use this tool to assist with installing options as directed in the option
documentation. Specific uses include:
•
Removing a power supply blank
•
Removing the auxiliary SCSI blank
•
Installing an auxiliary VHDCI SCSI cable
Figure 3-8 identifies the Torx T-15 tool location.
Figure 3-8: Torx T-15 tool location (rack server)
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Installing Hardware Options
System Board Components
Figure 3-9 and Table 3-7 identify system board components.
Figure 3-9: System board components
NOTE: The server is configured for the appropriate switch settings at the factory.
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Table 3-7: System Board Components
Item
Description
Item
Description
1
PPM slot 2
13
64-bit/100-MHz PCI-X expansion slot 6
(bus 6, 3.3-V signaling)
2
Processor socket 2
14
System identification switch (SW2)
3
Processor socket 1
15
System maintenance switch (SW1)
4
Redundant fan 2 connector
16
30-pin remote management
connector *
5
PPM slot 1
17
Power supply signal connector
6
System battery
18
Power supply connector
7
Redundant fan 4 connector
19
SCSI port 2
8
64-bit/100-MHz PCI-X expansion slot 1
(bus 2, 3.3-V signaling)
20
Fan cable connector
9
64-bit/100-MHz PCI-X expansion slot 2
(bus 2, 3.3-V signaling)
21
SCSI port 1
10
64-bit/100-MHz PCI-X expansion slot 3
(bus 10, 3.3-V signaling)
22
Diskette drive connector
11
64-bit/100-MHz PCI-X expansion slot 4
(bus 10, 3.3-V signaling)
23
IDE connector
12
64-bit/100-MHz PCI-X expansion slot 5
(bus 6, 3.3 -V signaling)
24
DIMM slots
* The server comes with Integrated Lights-Out remote management capability embedded on the
system board. The 30-pin remote management connector for the Remote Insight Lights-Out
Edition II board is provided if the server environment requires an upgrade for faster speeds.
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Installing Hardware Options
Preparing the Server
WARNING: To reduce the risk of electrical shock or damage to the equipment,
only service parts of the server as instructed in the user documentation.
WARNING: Pressing the Power On/Standby button to power down the server
removes power from most areas of the server. This process may take
30 seconds. Portions of the power supply and some internal circuitry remain
active until the AC power cord is disconnected.
To remove power completely, disconnect the power cord. If the server has
multiple power supplies installed, it is necessary to remove all power cords in
order to remove all power from the system.
WARNING: When performing non-hot-plug operations, you must power down
the system. However, it may be possible to leave the server powered up when
performing other operations, such as hot-plug installations or troubleshooting.
Use the procedures in this chapter and in Chapter 2, “Planning the Server
Installation,” to prepare the server for hardware option installations.
Unlocking and Opening the Front Bezel
Tower servers have a removable front bezel. To access the hard drive cage and
removable media area, first unlock and open the bezel door. You must also unlock
the bezel before removing the access panel. During normal operations, the bezel door
must remain closed.
Use the key provided with the server to open the bezel lock with a counterclockwise
turn as shown in Figure 3-10. Refer to the maintenance and service guide if you need
to replace the key or other hardware components, or refer to
www.hp.com/products/servers/platforms
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Figure 3-10: Unlocking the front bezel (tower server)
Figure 3-11: Opening the front bezel
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Installing Hardware Options
Opening the Media Door
The rack server includes a media door on the front bezel. Use this door for quick
access to the diskette drive and system serial number.
To open the media door:
1. Press the edge of the media door in toward the server (1).
2. Swing the door open (2).
Figure 3-12: Opening the media door (rack server)
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Installing Hardware Options
Powering Down the Server
If you are adding hardware options to a new server that has not been installed in a
rack or work area, install all hardware options before installing and powering up the
server.
If the server is already installed, you must power down the system before adding
non-hot-plug hardware options.
IMPORTANT: Before upgrading components, back up the server data.
To power down the server:
1. Shut down the operating system as directed by the operating system. This
measure enables you to retain system power for use in performing diagnostic or
troubleshooting operations.
2. For servers deployed in a rack configuration, press the unit identification
(UID) switch on the server front panel to illuminate the blue front and rear UID
LEDs.
3. The UID LED remains blue as long as power is connected to the server and until
you press the UID switch again. Use this LED to identify a particular server
within a multi-server rack configuration.
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Installing Hardware Options
Figure 3-13: Front and rear UID switch and LED
locations (rack server)
Table 3-8: Front and Rear UID Switch and LED
Locations
Item
Description
1
Front panel UID switch and LED
2
Rear panel UID switch and LED
4. Press the Power On/Standby button.
5. The Power On/Standby LED turns amber when the server is powered down in
this manner, indicating that auxiliary power is still present in the system. When
you remove power from the system completely by removing all power cords, the
LED turns off.
WARNING: Pressing the Power On/Standby button to power down the
server removes power from most areas of the server. This process may
take 30 seconds. Portions of the power supply and some internal circuitry
remain active until the AC power cord is disconnected.
If the server has multiple power supplies installed, it is necessary to
remove all power cords to remove all power from the system.
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Installing Hardware Options
NOTE: On the tower server, open the front bezel to access the Power On/Standby
button.
Figure 3-14: Pressing the Power On/Standby button
(tower server)
6. Disconnect all power cords from the server.
7. Disconnect all peripheral cables from the server rear panel, including cables
extending from external connectors on expansion boards.
The system is now without power and you can safely install all hardware options.
NOTE: It is not necessary to remove power from the server before installing hot-plug
components.
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Installing Hardware Options
Removing the Access Panel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the
internal system components to cool before touching them.
CAUTION: Do not operate the server for any length of time without the access panel
installed. Operating the server without its access panel results in improper cooling
that can lead to thermal damage.
CAUTION: To avoid the risk of damage to the system or optional components,
remove all AC power cords before installing or removing non-hot-plug options. When
the Power On/Standby button is in the off position, auxiliary power is still present and
may damage the system.
CAUTION: Electrostatic discharge can damage electronic components. Be sure you
are properly grounded before beginning any installation procedure.
Place the tower server on a flat working surface or extend the rack server from the
rack before removing the access panel. The system configuration and options labels
located on the inside of the access panel provide information on installing hardware
options, locating system switches and LEDs, and upgrading system resources.
Be sure that the access panel is securely in place before powering up the server.
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Installing Hardware Options
Tower Server
To remove the tower server access panel:
1. If the server is operating, power down the server. Refer to “Powering Down the
Server” in this chapter.
NOTE: Some hot-plug hardware options may be installed without powering down the
server or removing the access panel.
2. Unlock the front bezel. Refer to “Unlocking and Opening the Front Bezel” in this
chapter.
3. Press down on the latch to unlock the access panel (1).
4. Continue to hold the latch down while you slide the access panel toward the rear
of the server (2).
Figure 3-15: Removing the access panel (tower server)
5. Remove the access panel from the server.
NOTE: Use the system configuration labels on the inside of the access panel to locate
system components and settings.
After installing hardware options for the tower server, replace the access panel. Be
sure that the panel is locked into place securely before powering up the server.
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Installing Hardware Options
Rack Server
To extend the server from the rack and remove the access panel:
1. If the server is operating, power down the server. Refer to “Powering Down the
Server” in this chapter.
NOTE: Some hot-plug hardware options may be installed without powering down the
server or removing the access panel.
2. Loosen the two thumbscrews that secure the bezel to the front of the rack (1).
3. Extend the server from the rack until the sliding rails lock (2).
Figure 3-16: Extending the server from the rack
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4. Press down on the access panel latch to unlock it (1).
5. Continue to hold the latch down while you slide the access panel toward the rear
of the server (2).
Figure 3-17: Removing the access panel (rack server)
6. Remove the access panel from the server.
NOTE: Use the system configuration labels on the inside of the access panel to locate
system components and settings.
After installing hardware options for the rack server, replace the access panel. Be
sure that the panel is locked into place securely before powering up the server.
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Installing Hardware Options
Installing Hardware Options
This chapter includes step-by-step instructions for installing:
•
Processors and PPMs
•
Memory
•
Hot-plug SCSI hard drives
•
Removable media devices
•
Optional internal two-bay hot-plug SCSI drive cage
•
Redundant hot-plug fans
•
Redundant hot-plug power supply
•
Expansion boards
For additional instructions for installing and configuring hardware options, refer to
the documentation that ships with each option kit.
For information on obtaining hardware options and upgrades for the server, refer to
www.hp.com/products/servers/platforms/
Processors and PPMs
CAUTION: The processor, heatsink, and retaining clip comprise a single assembly.
Separating the processor from the heatsink causes thermal instability and damage to
the server.
IMPORTANT: If you must replace a failed processor or processors, clear the status log in
RBSU after powering up the server. Refer to the maintenance and service guide for
replacement instructions or contact your authorized service provider.
Installing a Second Processor and PPM
The server supports the installation of a second Intel Xeon processor for enhanced
performance. Processor option kits available for the server include an Intel Xeon
processor with heatsink and a processor power module (PPM).
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CAUTION: Always install a PPM when you install a processor. The system fails to
boot if the processor or PPM are missing.
IMPORTANT: When you install a second processor and PPM, the processor must be the
same type and speed as the primary processor. Install only the PPM provided in the option kit
with the processor.
NOTE: The appearance of compatible PPMs may vary.
Observe the warnings and cautions provided in the option kit documentation and in
this guide. To install the processor assembly:
1. Power down the server. Refer to “Powering Down the Server” in this chapter.
2. Remove the access panel. Refer to “Removing the Access Panel” in this chapter.
3. Remove the processor air baffle:
a. Loosen the two thumbscrews that secure the air baffle to the system tray (1).
b. Lift the air baffle up and out of the server (2).
Figure 3-18: Removing the processor air baffle
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4. Locate the secondary processor socket and PPM slot on the system board.
Figure 3-19: Processor sockets and PPM slots
Table 3-9: Processor Sockets and PPM Slots
Item
3-24
Description
1
Secondary PPM slot
2
Secondary processor socket
3
Primary processor socket
4
Primary PPM slot
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5. Lift the processor retaining bracket lever to release the processor retaining
bracket.
Figure 3-20: Lifting the processor retaining bracket
lever
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6. Lift the processor retaining bracket (1).
7. Release the processor locking lever (2).
CAUTION: Failure to open the processor locking lever all the way prevents the
processor from seating during installation and leads to hardware damage.
Figure 3-21: Lifting the processor retaining bracket and
releasing the processor locking lever
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8. Install the processor assembly into the available processor socket:
a. Determine the correct processor orientation by observing the three guide pins
on the processor retaining bracket and the three corresponding guide holes on
the processor assembly.
Figure 3-22: Aligning the processor assembly for
installation
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Installing Hardware Options
b. Insert the processor assembly into the processor socket (1).
c. Close the processor locking lever while pressing down on the heatsink(2).
CAUTION: To prevent possible server malfunction or damage to the equipment,
be sure to completely close the processor locking lever.
IMPORTANT: If the processor locking lever is not secured, the processor retaining
bracket does not close properly.
Figure 3-23: Installing the processor assembly and
securing the processor locking lever
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9. Lower the processor retaining bracket into position over the processor.
Figure 3-24: Lowering the processor retaining bracket
CAUTION: Before closing the processor retaining bracket, be sure that the
processor locking lever is closed. Forcing the bracket shut may damage the
processor or the processor socket.
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10. Press the processor retaining bracket lever down to secure the processor retaining
bracket.
Figure 3-25: Securing the processor retaining bracket
lever
NOTE: PPMs may look different from those illustrated in this document.
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11. Install the PPM into the available PPM slot:
a. Align the key slot on the PPM with the PPM slot.
b. Press firmly to be sure that the PPM is fully seated in the slot (1). When the
PPM is fully seated, the slot latches close (2).
Figure 3-26: Installing a PPM
12. Reinstall the processor air baffle:
a. Align the screws on the processor air baffle with the screw holes on the
center wall.
b. Tighten the thumbscrews.
13. Reinstall the access panel.
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Memory
You can expand server memory by installing HP or Compaq branded DDR DIMMs.
The server supports up to six ECC registered DDR DIMMs installed in slots on the
system board.
The server supports the Advanced Memory Protection feature through the Advanced
ECC feature and online spare memory support. When you power up and configure
the server for the first time, use RBSU to enable online spare memory support. For
additional information about using RBSU option menus, refer to Chapter 7, “Server
Configuration and Utilities
CAUTION: Use only HP or Compaq branded DIMMs. DIMMs from other sources
are known to adversely affect data integrity.
IMPORTANT: Always install identical DIMMs in pairs so that both slots in the bank are
populated.
IMPORTANT: Always install DIMMs in order (bank A, then bank B, and then bank C) without
skipping any slots.
The server supports two types of memory configurations:
•
Standard memory configuration for maximum performance with up to 12 GB of
active memory
•
Online spare memory configuration for maximum availability with up to 8 GB of
active memory and up to 4 GB of online spare memory
The following sections explain DIMM slot locations, configuration options, and
installation procedures.
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Identifying DIMM Slots
Figure 3-27 and Table 3-10 identify DIMM slots on the server system board. The
slots are numbered sequentially (1 through 6), and the paired banks are identified by
the letters A, B, and C.
Figure 3-27: DIMM slots on the system board
Table 3-10: DIMM Slot Identification
Item
Description
1
DIMM slot 1A (populated)
2
DIMM slot 2A (populated)
3
DIMM slot 3B
4
DIMM slot 4B
5
DIMM slot 5C
6
DIMM slot 6C
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Standard Memory Configurations
You can expand server memory to 12 GB. In the maximum standard memory
configuration, all six DIMM slots are populated with 2-GB ECC registered DDR
DIMMs.
NOTE: With Advanced ECC protection, the server can detect and correct four-bit errors in a
single DRAM DIMM.
Online Spare Memory Configurations
With online spare memory support, you can configure primary server memory for up
to 8 GB of ECC DDR memory and configure an additional 4 GB of memory for
online spare memory support. In the online spare memory configuration, all six
DIMM slots are populated with 2-GB ECC registered DDR DIMMs.
In the online spare configuration, the ROM will automatically configure the last
populated bank as the spare memory. If only banks A and B are populated, bank B
will be the spare bank. If banks A, B, and C are populated, bank C will be the spare
bank. If DIMMs in a non-spare bank exceed the limit for the single-bit correctable
errors threshold as defined by the Pre-Failure Warranty, the system copies the
memory contents of the failing bank to the spare bank. The system then deactivates
the failing bank and automatically switches over to the redundant bank.
After installing DIMMs, use RBSU to configure the system for online spare memory
support. Refer to “Configuring Online Spare Memory” in Chapter 7 for additional
information about enabling and configuring online spare memory support.
IMPORTANT: For online spare memory configurations, adhere to the guidelines for both
standard ECC and online spare DIMM installation. Refer to the sections “Standard ECC DIMM
Installation Guidelines” and “Online Spare DIMM Installation Guidelines.”
Standard ECC DIMM Installation Guidelines
You must observe the following guidelines when installing additional memory:
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•
Always install memory in pairs of two identical DIMMs.
•
DIMMs installed in the server must be registered DDR, 2.5-volts, 72-bits wide,
and ECC.
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•
All DIMMs installed must be the same speed. Do not install DIMM modules
supporting different speeds.
NOTE: The server ships with DIMMs installed in DIMM slots 1A and 2A.
•
Install DIMMs into both slots within a single bank. DIMMs must be installed in
order. Upgrade memory by installing DIMM pairs into banks in sequential bank
order, starting with bank B.
CAUTION: Use only HP or Compaq branded DIMMs. DIMMs from other
sources are known to adversely affect data integrity.
Online Spare DIMM Installation Guidelines
For online spare memory support, you must observe the “Standard ECC DIMM
Installation Guidelines” in this chapter and the following additional guidelines:
•
The system ROM must be up-to-date.
NOTE: If you are installing optional DIMMs before powering up the server for the first
time, it is not necessary to update the system ROM.
•
Online spare memory support must be enabled through RBSU.
•
The health driver must be installed and operating properly.
•
DIMMs installed in a spare bank must be of equal or greater capacity than the
DIMMs installed in other banks.
For example, if bank A is populated with two 256-MB DIMMs and bank B is
populated with two 512-MB DIMMs, bank C must be populated with two
512-MB or greater DIMMs for online spare memory support to function
properly.
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Table 3-11 lists the 2-to-1 interleaving DIMM option kits available from HP for use
with the server. Use the option kit part number when ordering additional memory for
the server. Use the spare and component part numbers for reference when ordering
replacement parts or when contacting an authorized service provider.
Table 3-11: DIMM Part Numbers
Description
Option Kit
Spare
Component
512-MB DDR option kit
(2×256 MB)
300678-B21
300669-001
261583-031
1-GB DDR option kit
(2×512 MB)
300679-B21
300700-001
261584-041
2-GB DDR option kit
(2×1 GB)
300680-B21
300701-001
261585-041
4-GB DDR option kit
(2×2 GB)
300682-B21
300702-001
261586-051
IMPORTANT: Use only the DIMMs and option kits specified for the server. DIMMs not
specified for the server may not support online spare memory configuration.
Installing DIMMs
Before installing DIMMs, review the DIMM installation guidelines in “Standard
ECC DIMM Installation Guidelines” and “Online Spare DIMM Installation
Guidelines.”
CAUTION: Electrostatic discharge can damage electronic components. Properly
ground yourself before beginning any installation procedure. Refer to Appendix B,
“Electrostatic Discharge,” for more information.
To install a DIMM in an available DIMM slot:
1. Power down the server. Refer to “Powering Down the Server” in this chapter.
2. Remove the access panel. Refer to “Removing the Access Panel” in this chapter.
3. Identify the correct DIMM slots and banks. Refer to “Identifying DIMM Slots”
in this chapter.
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IMPORTANT: DIMMs must be installed in pairs so that both slots in the bank are
populated with identical DIMMs.
4. Open the DIMM slot latches (1).
5. Align the key slot in the bottom edge of the DIMM with the tab in the slot (2).
Figure 3-28: Installing a DIMM in a DIMM slot
IMPORTANT: DIMMs do not seat if turned the wrong way.
6. Press down evenly on the DIMM until it is seated securely in the slot and the
latches close.
7. Repeat steps 4 and 5 to install the second DIMM in the pair.
8. Install other hardware options or replace the access panel before powering up the
server.
If you are installing DIMMs for the online spare configuration, use RBSU to
configure this feature. Refer to Chapter 7, “Server Configuration and Utilities,” for
additional information.
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Hot-Plug SCSI Hard Drives
The server provides support for up to six internal hot-plug SCSI hard drives or four
internal hot-pug SCSI hard drives and one Universal Hot-Plug Tape Drive.
SCSI Hard Drive Installation Guidelines
Observe the following guidelines when adding SCSI hard drives. Refer to Chapter 7,
“Server Configuration and Utilities,” for additional information.
•
The SCSI ID for each hot-plug hard drive is set automatically to the next
sequential ID number in a series beginning with ID0.
•
If only one SCSI hard drive is used, install it in the bay with the lowest number.
•
Refer to the user documentation for configuring internal or external drives.
•
Hot-plug hard drives must be either Wide Ultra2 or Ultra3 SCSI types. Mixing
these types with other drive standards degrades the overall performance of the
drive subsystem.
•
Drives must be the same capacity to provide the greatest storage space efficiency
when drives are grouped together into the same drive array.
CAUTION: Before removing a hard drive, refer to the Servers Troubleshooting
Guide for guidelines on hot-plug SCSI hard drive replacement.
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•
Add up to a maximum of 14 SCSI devices per channel.
•
Each SCSI drive must have a unique address. The system automatically sets all
SCSI addresses for hot-plug drives.
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SCSI IDs
Before installing or configuring additional hard drives, use Figures 3-29 and 3-30 to
identify the SCSI ID for each slot.
Figure 3-29: SCSI hard drive slot locations and IDs
(tower server)
Figure 3-30: SCSI hard drive slot locations and IDs
(rack server)
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Removing a Hard Drive Blank
The server ships standard with six hot-plug hard drive blanks. Before installing a
hot-plug SCSI hard drive, you must remove a blank.
CAUTION: Always populate drive bays with either a hard drive or blank. Proper
airflow can only be maintained when the bays are populated. Operating the server
with unpopulated drive bays can lead to improper cooling and thermal damage.
To remove a hard drive blank:
1. Grab the two thumb tabs and squeeze them together to release the blank (1).
2. Pull the blank out of the drive bay (2).
Figure 3-31: Removing a hard drive blank
3. Store the hard drive blank for later use.
To install a blank, align the blank with the empty bay and push the blank inward until
it locks into place.
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Installing a Hot-Plug SCSI Hard Drive
To install a hot-plug SCSI hard drive:
1. Identify an available slot with the next lowest SCSI ID number. Refer to “SCSI
IDs” in this chapter.
2. Press the port-colored release button (1).
3. Open the ejector lever (2).
4. Insert the hard drive into the available drive bay (3). Be sure that the drive seats
firmly into the connector on the SCSI backplane.
5. Close the ejector lever to secure the drive in the drive cage (4).
Figure 3-32: Installing a hot-plug SCSI hard drive
NOTE: If you backed up data before replacing a drive, restore the server data from the
backup.
6. Use the hot-plug SCSI hard drive LEDs to identify the status of the installed
drive. For more information about hard drive LEDs, refer to “Hot-Plug SCSI
Hard Drive LEDs” in Appendix E.
7. Resume normal server operations.
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Installing Hardware Options
Removable Media Devices
The server supports installation of optional internal non-hot-plug SCSI hard drives
and other storage devices.
Installing removable media devices consists of several procedures:
•
Powering down the server
•
Removing the access panel
•
Accessing the media bays
— Removing bezel blanks
— Removing the processor air baffle
— Removing the PCI-X expansion boards
— Removing the center wall
•
Installing the media device
NOTE: This section includes general procedures for installing non-hot-plug SCSI hard
drives, half-height tape drives, and full-height tape drives. Refer to the option kit
documentation for specific drive instructions or guidelines.
IMPORTANT: HP and Compaq branded SCSI non-hot-plug cables are terminated.
Remove all terminating jumpers from third-party SCSI devices before installing them in the
server.
Accessing the Removable Media Cage
Before installing an optional internal media device in the removable media cage, you
must remove bezel blanks, the thermal baffle, and the center wall.
To access the removable media cage:
IMPORTANT: If you have already powered down the server and removed the access panel,
refer to step 3 of this procedure.
1. Power down the server. Refer to “Powering Down the Server” in this chapter.
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2. Remove the access panel. Refer to “Removing the Access Panel” in this chapter.
CAUTION: Always populate each media bay with either a drive or blank. Proper
airflow can only be maintained when the bays are populated. Unpopulated drive
bays can lead to improper cooling and thermal damage.
NOTE: HP recommends that you move the CD-ROM drive out of the media cabling area
for ease of installation. It is not necessary to disconnect and remove the CD-ROM drive
from the server entirely.
3. Press and hold the sliding media latch to release the bezel blanks (1) while
pushing the blanks from behind to remove (2).
NOTE: Removing both bezel blanks is not always necessary, but makes installation and
cabling easier.
Figure 3-33: Removing bezel blanks
4. Store the blanks for later use.
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5. Remove the processor air baffle:
a. Loosen the two thumbscrews that secure the air baffle to the system tray (1).
b. Lift the air baffle up and out of the server (2).
Figure 3-34: Removing the processor air baffle
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6. Remove all expansion boards:
a. Disconnect any cables connected to expansion boards.
b. Release the PCI-X guide clip.
Figure 3-35: Releasing the PCI-X guide clip
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c. Press down on the PCI-X slot release lever above the slot to release (1).
d. Flip up the PCI-X slot release lever (2).
e. Lift the expansion board out of the server (3).
Figure 3-36: Removing an expansion board
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7. Remove the center wall:
a. Loosen the four thumbscrews (1).
b. Lift the center wall slowly to access the fan cable (2).
Figure 3-37: Removing the center wall
c. Disconnect the fan cable.
Figure 3-38: Disconnecting the fan cable
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d. Lift the center wall out of the chassis.
8. Locate the three-device SCSI cable tie-wrapped to the diskette drive, if you are
installing one or more of the following devices:
— Non-hot-plug SCSI hard drive
— Half-height media device
— Full-height media device
Installing a Non-Hot-Plug SCSI Hard Drive
You can install up to two half-height removable devices in the removable media
cage. To install a non-hot-plug SCSI hard drive:
1. Power down the server. Refer to “Powering Down the Server” in this chapter.
2. Remove the access panel. Refer to “Removing the Access Panel” in this chapter.
3. Access the removable media cage. Refer to “Accessing the Removable Media
Cage” in this chapter.
NOTE: HP recommends that you remove all bezel blanks to facilitate drive installation.
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4. Use the Torx T-15 tool provided with the server to remove the four installation
screws from the bezel blanks.
Figure 3-39: Removing installation screws from a bezel
blank
IMPORTANT: Each SCSI device in the server must have a unique address. The server
automatically sets all SCSI IDs for hot-plug drives, but you must set the SCSI IDs for
devices installed in the media cage.
5. Set the SCSI ID for the non-hot-plug SCSI hard drive. Refer to the
documentation that ships with the hard drive.
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6. Insert the drive into the bezel blank tray (1).
7. Insert the four installation screws through the bezel tray cutouts and into the hard
drive (2). Refer to the option kit documentation for exact screw hole locations on
the hard drive.
Figure 3-40: Securing a non-hot-plug hard drive to the
bezel blank tray
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8. Slide the device part of the way into the bay.
Figure 3-41: Installing the non-hot-plug hard drive in the
media area
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9. Connect the power cable to the hard drive (1).
IMPORTANT: SCSI port 2 on the system board and the external VHDCI SCSI connector
on the rear panel are on the same SCSI channel. This channel supports either internal or
external devices, but not both types of devices at the same time. Disconnect external
devices from the external VHDCI SCSI connector before connecting an internal device to
SCSI port 2 (or the reverse).
10. Connect the three-device SCSI cable to the hard drive and SCSI port 2 on the
system board (2).
Figure 3-42: Connecting the power and signal cables for
a non-hot-plug hard drive
11. Slide the hard drive fully into the bay until it is seated securely.
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12. Reinstall the following items:
— CD-ROM drive, if needed
— Center wall
— Expansion boards
— Processor air baffle
— Bezel blanks
NOTE: If the second media bay is already populated with an optional drive, store the
extra bezel blank for later use.
13. Install other hardware options as needed or reinstall the access panel.
14. Power up the server.
Installing a Half-Height or Full-Height Media Device
You can install up to two half-height or one full-height removable devices in the
removable media cage. To install a half-height or full-height media device:
1. Power down the server. Refer to “Powering Down the Server” in this chapter.
2. Remove the access panel. Refer to “Removing the Access Panel” in this chapter.
3. Access the removable media cage. Refer to “Accessing the Removable Media
Cage” in this chapter.
NOTE: HP recommends that you remove all bezel blanks to facilitate drive installation.
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4. Remove the Torx T-15 screws from the bezel blank and attach them to the tape
drive as described in steps 4 and 5 in “Installing a Non-Hot-Plug SCSI Hard
Drive,” in this chapter.
Figure 3-43: Attaching installation screws to a tape
drive
IMPORTANT: Each SCSI device in the server must have a unique address. The server
automatically sets all SCSI IDs for hot-plug drives, but you must set the SCSI IDs for
devices installed in the media cage.
5. Set the SCSI ID for the non-hot-plug SCSI hard drive. Refer to the
documentation that ships with the hard drive.
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6. Slide the device part of the way into the bay.
Figure 3-44: Installing a half-height media device
Figure 3-45: Installing a full-height media device
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7. Connect the four-pin power cable to the half-height or full-height drive (1).
IMPORTANT: SCSI port 2 on the system board and the external VHDCI SCSI connector
on the rear panel are on the same SCSI channel. This channel supports either internal or
external devices, but not both types of devices at the same time. Disconnect external
devices from the external VHDCI SCSI connector before connecting an internal device to
SCSI port 2 (or the reverse).
8. Connect the three-device SCSI cable to the half-height or full-height drive and
SCSI port 2 on the system board (2).
Figure 3-46: Connecting the power and signal cables for
a tape drive
9. Slide the media drive fully into the bay until it is seated securely.
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10. Reinstall the following items:
— CD-ROM drive, if needed
— Center wall
— Expansion boards
— Processor air baffle
— Bezel blanks
NOTE: If the second media bay is populated with an optional drive, store the extra bezel
blank for later use.
11. Install other hardware options as needed or reinstall the access panel.
12. Power up the server.
Optional Internal Two-Bay Hot-Plug SCSI Drive Cage
To install an optional internal two-bay hot-plug SCSI drive cage into the removable
media bay:
NOTE: For additional information about the two-bay hot-plug SCSI drive cage, refer to the HP
Internal Two-Bay Hot-Plug SCSI Drive Cage Installation Instructions.
1. Power down the server. Refer to “Powering Down the Server” in this chapter.
2. Remove the access panel. Refer to “Removing the Access Panel” in this chapter.
3. Access the removable media cage by removing the following items:
— bezel blanks
— processor air baffle
— expansion boards
— center wall
4. Refer to “Accessing the Removable Media Cage” in this chapter.
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5. Using the Torx T-15 tool attached to the back of the server, position two screws
in the upper mounting holes on each side of the drive cage.
Figure 3-47: Installing screws on the SCSI drive cage
6. Slide the drive cage into the chassis until it locks into place.
Figure 3-48: Sliding the drive cage into the chassis
IMPORTANT: Be sure that the unit identification numbers (0 and 1) appear on the right side
of the drive cage front panel.
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7. Connect the SCSI and power cables:
a. Connect the SCSI cable that comes with the SCSI drive cage option kit to the
SCSI connector on the back of the SCSI drive cage (1).
b. Connect the other end of the SCSI cable to one of the internal SCSI
connectors on the system board (2).
c. Locate the power cable inside the server and connect the power cable to the
power connector on the SCSI drive cage (3).
Figure 3-49: Connecting the SCSI and power cables
8. Reinstall the following items:
— CD-ROM drive, if needed
— Center wall
— Expansion boards
— Processor air baffle
Refer to the HP Internal Two-Bay Hot-Plug SCSI Drive Cage Installation
Instructions for additional information.
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Redundant Hot-Plug Fans
The server supports redundant hot-plug fans to provide proper airflow to the system.
In the standard configuration, three fans cool the system. If any one of the primary
fans fails, the system monitors the fan status and shuts down to prevent any thermal
damage to components. When the system is powered up, POST displays an error
message.
In the redundant configuration, six fans cool the system. If any one of the primary
fans fails, the system detects the paired redundant fan and continues to operate
without any interruption or downtime.
WARNING: To reduce the risk of personal injury from hazardous energy or of
damage to the equipment when working on energized servers:
•
Remove all watches, rings, and any other loose fitting jewelry.
•
Avoid the use of conductive tools inside the server that could bridge live
parts.
Figure 3-50: System fan locations
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Table 3-12: System Fan Locations
Item
Description
1
Processor fan 1
2
Processor fan 3
3
I/O fan 5
4
Redundant I/O fan 6
5
Redundant processor fan 2
6
Redundant processor fan 4
Note: Fan locations are labeled in the chassis.
Fan failure is indicated by amber LEDs located on each hot-plug fan and by the front
panel internal health LED. For fan failures, the internal health LED illuminates red in
nonredundant mode and amber in redundant mode.
For additional information, refer to Appendix C, “Server Error Messages,” and
Appendix E, “LED Indicators and Switches.”
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Installing the Redundant Hot-Plug Fan Cage
The redundant hot-plug fan cage is installed inside the chassis, directly above the
primary power supply. For full redundancy, always install all three fans included in
the redundant hot-plug fan cage option kit.
To install the redundant hot-plug fan cage:
1. Power down the server. Refer to “Powering Down the Server” in this chapter.
2. Remove the access panel. Refer to “Removing the Access Panel” in this chapter.
3. Loosen the two thumbscrews on the redundant fan cage retaining bracket (1).
4. Remove the bracket from the chassis (2).
IMPORTANT: Do not discard the fan cage retaining bracket. The bracket is required for
proper fan operation.
Figure 3-51: Removing the redundant fan cage retaining
bracket
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5. Slide the redundant fan cage into the slots on the chassis wall.
Figure 3-52: Installing the redundant fan cage
6. Reinstall the redundant fan cage retaining bracket (1).
7. Tighten both thumbscrews to secure the bracket and cage (2).
Figure 3-53: Installing the redundant fan cage retaining
bracket
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Installing Hot-Plug Fans
After installing the redundant fan cage, insert two of the hot-plug fans into the
redundant fan cage and one fan into the redundant slot on the fan cage along the
center wall.
1. Locate the two available slots on the redundant fan cage.
2. Slide one of the hot-plug fans into a fan cage slot and press down until the fan is
seated securely.
NOTE: Any hot-plug fan provided in the redundant hot-plug fan cage option kit can be
installed in any of the hot-plug fan slots. Fans are keyed to fit only one way in the slot.
3. Repeat step 2 to install a second hot-plug fan in the redundant fan cage.
Figure 3-54: Installing hot-plug fans in the redundant
fan cage
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4. Repeat step 2 to install the third hot-plug fan into the available slot in the fan
cage along the center wall.
Figure 3-55: Installing a redundant hot-plug fan into the
center wall
5. Install other hardware options as needed.
6. Power up the server and observe the internal system health LED on the front
panel and the LEDs on all installed fans to be sure they are green.
NOTE: If the front panel internal system health LED is not green after you install hot-plug
fans, reseat the hot-plug fan or refer to Appendix D, “Troubleshooting,” for diagnosis.
7. Reinstall the access panel.
Replacing Hot-Plug Fans
IMPORTANT: To perform hot-plug fan replacement, remove and replace one fan at a time. If
the system detects two fan failures in the same zone, the server shuts down to avoid thermal
damage.
When the optional fan cage and all three redundant fans are installed, individual fans
can be hot-swapped at any time.
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To replace a hot-plug fan:
1. Squeeze the hot-plug fan handles together (1).
2. Lift the fan out of the fan cage (2).
Figure 3-56: Removing a hot-plug fan
3. Slide the replacement hot-plug fan into the open fan cage slot and press down to
seat the fan securely.
4. Repeat steps 1 through 3 to replace additional fans as needed.
5. Reinstall the access panel.
6. Power up the server and observe the internal system health LED on the front
panel and the LEDs on all installed fans to be sure they are green.
NOTE: If the front panel internal system health LED is not green after you install hot-plug
fans, reseat the hot-plug fan or refer to Appendix D, “Troubleshooting,” for diagnosis.
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Redundant Hot-Plug Power Supply
The server supports a second hot-plug power supply to provide redundant power to
the system in the event of a failure in the primary power supply. You can install or
replace a second hot-plug power supply without powering down the server.
CAUTION: If only one power supply is installed, do not remove the power supply
unless the server has been powered down. Failing to power down before removing a
power supply in a non-redundant configuration could cause data loss.
To install a second hot-plug power supply:
1. Locate the secondary hot-plug power supply bay.
Figure 3-57: Hot-plug power supply bays
Table 3-13: Hot-Plug Power Supply Bays
Item
Description
1
Secondary (redundant) hot-plug power supply blank
2
Primary hot-plug power supply
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2. Remove the two Torx T-15 screws (1).
3. Remove the power supply blank (2).
NOTE: The server ships with a Torx T-15 tool attached to the rear panel.
Figure 3-58: Removing a power supply blank
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4. Slide the second hot-plug power supply into the bay (1).
5. Raise the handle and press it against the chassis to lock the power supply into the
bay (2).
Figure 3-59: Installing a hot-plug power supply
6. Connect the power cord to the redundant power supply.
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7. Use the power cord management clip on the power supply to secure the cord and
form a service loop.
8. Press up on the lower part of the clip to close and lock.
Figure 3-60: Using a management clip to secure the
power cord
9. Connect the power cord to the AC power source and observe the power supply
LED on the unit to be sure that it is green, indicating the power supply is
properly powered and active.
IMPORTANT: For maximum server availability, be sure that the two power supplies are
powered by separate AC power sources.
NOTE: If you remove or replace the primary hot-plug power supply, use the Torx T-15
tool provided with the server to remove the shipping screws from the upper right and left
corners of the power supply unit.
For additional information about power supply LEDs, refer to Appendix E, “LED
Indicators and Switches.”
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Expansion Boards
The server supports the installation of both PCI and PCI-X expansion boards.
•
PCI expansion boards are designed to reach a peak frequency of no more than
66 MHz.
•
PCI-X expansion boards are designed to reach a peak frequency of at least
100 MHz.
•
PCI and PCI-X expansion boards are supported at a 3.3-V signaling level.
Slot Architecture
The server supports installation of up to six expansion boards in the PCI-X slot area.
Figure 3-61 and Table 3-14 identify PCI-X expansion slot locations.
Figure 3-61: PCI-X expansion slots (tower server)
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Table 3-14: PCI-X Expansion Slots
Item
Description
Bus
Width
Speed
Signaling
1
PCI-X slot 1
2
64-bit
100-MHz
3.3-V
2
PCI-X slot 2
3
PCI-X slot 3
4
PCI-X slot 4
5
PCI-X slot 5
6
PCI-X slot 6 *
10
6
* Install Remote Insight Lights-Out Edition II boards in PCI-X slot 6 only.
Performance Balancing
Balancing is the paired arrangement of expansion boards for optimal performance
based on the bus architecture of the expansion slots. When populating boards on a
shared bus, be sure that both boards operate at the same speed (two PCI boards or
two PCI-X boards). To balance expansion board performance, populate slots across
different buses before populating two slots on the same bus. Table 3-15 provides a
recommended expansion slot population order.
Table 3-15: Recommended Expansion Slot Population Order
Slot Number
Population Order
1
1
2
4
3
2
4
5
5
3
6
6
PCI-X Bus Sharing
Shared PCI-X bus
Shared PCI-X bus
Shared PCI-X bus
Note: This population order is only a recommendation. Expansion boards
can reside in any slot.
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NOTE: The operating system detects expansion devices in the following order: 1-2-3-4-5-6.
Removing an Expansion Slot Cover
Before installing an expansion board in an empty expansion slot, remove the metal
slot cover.
CAUTION: Always power down the server before installing an expansion board.
CAUTION: Do not remove an expansion slot cover unless you are installing an
expansion board. Operating the server without an expansion board or an expansion
slot cover installed results in improper airflow and improper cooling, which can lead
to thermal damage.
To remove an expansion slot cover:
1. Power down the server. Refer to “Powering Down the Server” in this chapter.
2. Remove the access panel. Refer to “Removing the Access Panel” in this chapter.
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3. Press down on the PCI-X slot release lever above the slot to release (1).
4. Flip up the PCI-X slot release lever (2).
5. Lift the expansion slot cover out of the chassis (3).
Figure 3-62: Removing an expansion slot cover
IMPORTANT: Retain the slot cover for later use. Expansion slots must be populated with
either an expansion board or a slot cover to maintain proper temperature conditions.
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Installing an Expansion Board
CAUTION: To avoid the risk of damage to the system or expansion boards, remove
all AC power cords before installing or removing expansion boards. Pressing the
Power On/Standby button to power down the server still provides auxiliary power to
the expansion slot and may damage the board or other system components.
To install an expansion board:
1. Open the PCI-X slot release lever and remove the expansion slot cover. Refer to
“Removing an Expansion Slot Cover” in this chapter.
2. Press the PCI-X guide clip out toward the center wall to release. The clip locks
into an open position until the board is secured.
NOTE: The PCI-X guide helps align and secure a full-sized expansion board.
Figure 3-63: Releasing the PCI-X guide clip
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3. Position the expansion board above the expansion slot and use the PCI-X guide
to align the board with the slot.
4. Press down on the expansion board to seat it in the slot (1).
5. Press the PCI-X slot release lever down until it clicks into place to lock the
slot (2).
Figure 3-64: Installing an expansion board
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6. If the PCI-X guide clip does not snap forward to secure the board, pull it into a
locked position manually.
Figure 3-65: Securing the PCI-X guide clip
Refer to the documentation that ships with the expansion board for additional cabling
or configuration instructions.
Remote Insight Lights-Out Edition II Board
The server comes with iLO remote management capability embedded on the system
board. The 30-pin remote management connector for the Remote Insight Lights-Out
Edition II board is provided if the server environment requires an upgrade for faster
speeds. The 30-pin connector provides power, keyboard, mouse, and other peripheral
signals directly to the system board; therefore, the external AC power adapter and
loopback cable are not needed for normal operation.
The Remote Insight Lights-Out Edition II (RILOE II) board provides remote server
manageability for ProLiant servers. It can be accessed from a network client using a
standard Web browser and it provides keyboard, mouse, and video capability for a
host server, regardless of the state of the host operating system or host server. New
features for the RILOE II board include a faster processor for increased performance,
new user interface for easier browsing and Virtual CD for increased server
manageability.
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A built-in processor, memory, network interface card (NIC), ROM, and standard
external power supply make the RILOE II board independent of the host server and
its operating system. This design allows the RILOE II board to provide remote access
to any authorized network client, to send alerts, and to perform other management
functions.
For more detailed information and instructions for installing a RILOE II board, refer
to the HP Remote Insight Lights-Out Edition II User Guide on the
Documentation CD or refer to
www.hp.com/servers/lights-out
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4
Installing the Rack Server
This chapter provides information and instructions for installing a ProLiant ML370
Generation 3 rack server. The installation sequence includes:
•
Measuring with the template
•
Installing cage nuts in the rack frame
•
Installing server rails
•
Installing the spring-load rack rail assembly in the rack
•
Installing the server in the rack
•
Installing the cable management arm
•
Connecting the power cord and peripheral devices
•
Securing the power cord
•
Securing cables with the cable management arm
•
Powering up the server
•
Installing an operating system
•
Registering the server
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Installing the Rack Server
Additional information includes routine maintenance guidelines and an overview of
optional rack adapter kits available for installing the server in a Telco or round-hole
rack. Complete instructions for using adapter kits to install the server in a rack are
included with each option kit. For information about obtaining rack option kits, refer
to
www.hp.com/products/servers/platforms
Figure 4-1 shows a server installed in a rack. Install heavier devices, such as UPS
units, in the lower rack positions.
Figure 4-1: Server installed in the rack
You can choose the optional installation service from HP to install rack products.
Refer to “Optional Installation Service” in Chapter 2 for additional information.
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Rack and Server Installation Guidelines
Follow the guidelines in Chapter 2, “Planning the Server Installation,” to plan an
optimum environment and to install the server in a rack properly and safely. Be
aware of all rack and server warnings listed in the Chapter and throughout this guide.
IMPORTANT: Be sure that the rack meets all recommended space and airflow requirements
for the server.
Install any optional hardware components before installing and powering up the
server for the first time. Refer to Chapter 3, “Installing Hardware Options,” for
instructions on installing memory, processors, hot-plug and non-hot-plug expansion
boards, and other major hardware options.
Server Installation Procedures
To install the rack server into a rack, complete all of the installation procedures.
CAUTION: For Series 7000 racks, you must install highly ventilated rack door
inserts to provide proper front-to-back airflow and cooling.
Measuring with the Template
The rack template provides an easy and reliable way to properly position the fixed
rack rails in the rack.
Use the template to identify the proper locations for inserting rack rails. Mark the
rack from the top and bottom edges of the template to identify where the server fits
and to provide a starting point for installing the next unit.
CAUTION: Always begin by mounting the heaviest item on the bottom of the rack.
Continue to populate the rack from the bottom to the top.
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Installing the Rack Server
IMPORTANT: Determine the server’s place in the rack before you start installing the rack
rails. To remind you of the proper placement of the server in the rack, refer to the Rack Builder
report you printed when you planned your rack configuration with the Rack Builder tools
provided with the rack.
IMPORTANT: The template is two-sided (front and back) and printed with arrows that show
you where to insert rack rails on the front and back of the rack.
Use the rack template to identify the required space and location for the server:
1. Identify the front side of the template.
2. Starting at the bottom of the rack, or at the top of a previously mounted
component, match the hole pattern on the template with the holes on the vertical
rails of the rack. Secure the template against the front of the rack by pressing the
two push tabs through the matching holes.
Figure 4-2: Measuring with the template on the front of
the rack
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3. Place the template against the vertical rails so that the sides of the template are
aligned with the sides of the rack.
NOTE: Tick marks on the rack’s vertical rails mark off U-spaces in the rack configuration
and help to maintain the proper alignment.
4. Use a pencil to mark the locations on the outside of the front of the rack where
the spring-load rack rails must be inserted.
5. Place additional pencil marks on the rack at the top edge of the template to align
the template for the next component.
6. Move to the rear of the rack and turn the template over to use the backside of the
template.
7. Repeat steps 2 through 5 with the back of the template on the rear of the rack.
IMPORTANT: On the rear of the rack, make pencil marks on the inside of the vertical
rails. These markings guide you in installing spring-load rack rails into the interior of the
rack frame.
After marking the front and rear of the rack, remove the template from the rack and
prepare the rack for installation. Store the template for future use.
Installing Cage Nuts in the Rack Frame
After marking the positions for the fasteners in both the front and back of the rack,
insert cage nuts on the inside of the rails at the marked locations. The cage nuts are
included in the hardware kit supplied with the rack.
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Installing the Rack Server
To install the cage nuts:
1. Position one of the cage nuts on the inside of a vertical rail on the front of the
rack.
2. Compress the sides of the cage nut and insert both lips into the square cutout on
the rail.
NOTE: Use a fitting tool as an aid to help install the cage nuts, if needed.
Figure 4-3: Inserting cage nuts
3. Repeat steps 1 and 2 for a second cage nut.
Installing Server Rails
To install the server rails on the server:
IMPORTANT: Install the server rails with the smooth side of the rail against the server
chassis.
1. Align the four keyholes on one of the server rails with the four spools on the side
of the chassis. The closed, tapered end of the rail points toward the rear panel of
the server.
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2. Press the rail against the side of the chassis and slide toward the rear of the server
to snap and lock the rail into place.
Figure 4-4: Attaching a server rail to the chassis
IMPORTANT: Be sure that the first rail is firmly anchored to the chassis before attaching
the second rail.
3. Repeat steps 1 and 2 to secure the second rail to the server.
Installing the Spring-Load Rack Rail Assembly in the Rack
The spring-load rack rail assembly consists of a fixed outer rail and a sliding inner
rail. The two rails are shipped as an assembly and do not require additional
preparation.
To install the spring-load rack rail assembly in the rack:
1. From the front of the rack, identify the rack holes on the outside of the front of
the rack that you marked with the template.
NOTE: Use either spring-load rail on either side of the rack. Be sure that the inner rail in
the assembly slides toward the front of the rack.
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Installing the Rack Server
2. Insert the rail tabs from the spring-loaded end of the assembly into the marked
holes on the interior of the vertical rails on the front of the rack (1).
IMPORTANT: The smooth side of the spring-load rail assembly must face the outside of
the rack.
3. Grasp the spring-load rail assembly and squeeze the two spring release tabs in
toward the rail to unlock the spring mechanism (2).
4. Grasp the far end of the spring-load assembly with your other hand and pull the
rail in toward you until the rack tabs on the fixed end of the assembly clear the
interior side of the rear vertical rack rail (3).
Figure 4-5: Inserting the spring-load rails into the front
of the rack
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5. Insert the two tabs into the holes that you marked on the inside of the rear of the
rack.
Figure 4-6: Inserting the spring-load rails into the rear
of the rack
NOTE: Other rack devices are removed for clarity.
6. When the rail tabs are resting securely in the vertical rail holes, release the rail
and spring release tabs. The assembly locking mechanism clicks into place.
7. Repeat steps 2 through 6 for the second spring-load rail assembly.
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Installing the Rack Server
Installing the Server in the Rack
CAUTION: To avoid destabilizing the rack, install servers starting from the bottom of
the rack.
To install the server in the rack:
1. Use the server handles located on both sides of the server to lift it into position.
Figure 4-7: Lifting with the server handles
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2. Carefully align the tapered ends of the server rails on the rear of the server with
the open end of the spring-load rack rail assembly at the front of the rack.
3. Be sure that both server rails are balanced within the spring-load rail assembly
and slide the server smoothly to the back of the rack.
Figure 4-8: Aligning the server rails with the rack rails
and inserting the server
CAUTION: Keep the server parallel to the floor when sliding the server rails into
the spring-load rack rails. Tilting the server up or down can result in damage to
the rails.
IMPORTANT: If the server does not slide into the rack smoothly the first time, remove it
completely and reinsert the server rails into the spring-load rail assembly.
4. Once the server reaches the back of the rack, slide it all the way back out of the
rack until the spring-load rack assembly is fully extended and the rails lock. This
action initializes the rail lock for future use.
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Installing the Rack Server
5. Press the end tabs on both of the server rails to release the lock (1).
6. Slide the server all the way back into the rack (2).
Figure 4-9: Initializing the rail locks
7. Tighten the bezel thumbscrews to secure the server to the front of the rack.
Figure 4-10: Tightening the thumbscrews
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Installing the Rack Server
Installing the Cable Management Arm
A triple-hinged cable management arm ships with each server. This arm attaches to
the server chassis and to the rear frame of the rack. Hook-and-loop straps included
with the management arm tie down and manage all cables leading to and from the
server.
Two hinges enable the cable management arm and cables to move forward through
the rack when the server is extended. A third hinge allows the cable management arm
to swing back and out of the way during hot-plug power supply installation and
removal procedures.
IMPORTANT: Install the cable management arm after the server is installed in the rack.
To attach the cable management arm to the server and rack:
1. Align the two keyholes on the cable management arm over the spools on the rear
panel of the chassis.
2. Slide the arm down (1) to secure the keyholes onto the spools.
3. Tighten the thumbscrew to secure the cable management arm to the server (2).
Figure 4-11: Securing the cable management arm to the
server
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Installing the Rack Server
4. Place the screw retaining plate against the inside of the vertical rack rail and at
the same time, align the two thumbscrews on the cable management arm with the
two screw holes on the retaining plate (1).
5. Tighten both thumbscrews to secure the cable management arm to the rack (2).
Figure 4-12: Securing the cable management arm to the
rack
Connecting the Power Cord and Peripheral Devices
After the server has been installed in the rack, connect the power cord and peripheral
devices to the connectors located on the rear panel of the server. Icons on the back of
the server identify the function of each connector.
WARNING: To reduce the risk of electrical shock or fire, do not plug
telecommunications/telephone connectors into the NIC receptacles.
IMPORTANT: If the Remote Insight Lights-Out Edition II (RILOE II) board is installed in the
server, be sure that you connect the video cable to the video connector on the rear of the
RILOE II board. The standard video connector on the server rear panel is not used when the
RILOE II board is installed.
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Refer to “Rear Panel Components” in Chapter 3 to identify connectors on the rear
panel of the rack server.
Securing the Power Cord
After you connect power cords to each AC power supply, use the power supply
retaining clips to secure the AC power cords. Form a service loop in the power cord
that is long enough to prevent the plug from being disengaged accidentally.
To secure the power cord:
1. Push the upper tab of the power supply retaining clip to release the cord loop (1).
2. Flip the lower tab down to open the cord loop (2).
Figure 4-13: Releasing the power cord retaining clip
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Installing the Rack Server
3. Thread the power cord through the retaining clip.
4. Flip the lower tab up toward the chassis until it snaps into place to secure the
power cord.
Figure 4-14: Securing the power cord in the retaining
clip
CAUTION: After securing the power cord and before powering up the server, always
extend and retract the server to be sure that the cords remain connected when the
server is at full extension.
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Securing Cables with the Cable Management Arm
The cable management arm that ships in the rack kit with the server includes
hook-and-loop straps that are used to secure multiple server and peripheral cables to
the arm. Using the guidelines in this section enhances cable management among
several servers in a rack configuration.
Securing Server Cables
Use the cable management straps attached to the cable management arm to collect
and secure external power, network, and peripheral device cables.
IMPORTANT: Extend the server from the rack before routing cables through the cable
management arm to allow the proper amount of slack in the cables. Refer to “Extending the
Server from the Rack” in this chapter for instructions.
Figure 4-15: Server cables secured to the cable
management arm
CAUTION: After securing the cables and before powering up the server, always
extend and retract the server to be sure that cables remain connected when the
server is at full extension.
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Installing the Rack Server
Powering Up the Server
Power up the server after the peripheral and power cords are connected to the server.
WARNING: To reduce the risk of electrical shock or damage to the equipment:
•
Do not disable the power cord grounding plug. The grounding plug is an
important safety feature.
•
Plug the power cord into a grounded (earthed) electrical outlet that is easily
accessible at all times.
•
Unplug the power cord from each power supply to disconnect power to the
equipment.
•
Do not route the power cord where it can be walked on or pinched by items
placed against it. Pay particular attention to the plug, electrical outlet, and
the point where the cord exits from the server.
To power up the server:
1. Connect the power cords to the AC power source.
2. Press the Power On/Standby button to power up the server.
Figure 4-16: Pressing the Power On/Standby button
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Installing the Rack Server
3. Observe the front panel LEDs for a successful power-up sequence.
Table 4-1 describes a successful power-up sequence.
Table 4-1: Front Panel LED Activity During the Power-Up
Sequence
Item
Description
Power On/Standby LED
From amber to green
Internal health LED
From off to green
External health LED
From off to green
NIC LED
From off to green (when linked to the network)
From off to flashing green for network activity
Note: For a detailed explanation of all system LEDs, refer to Appendix E,
“LED Indicators and Switches.”
When the server powers on for the first time, the server performs a POST and
launches RBSU. After selecting initial system settings, install the operating system
and perform additional configuration tasks. For additional information about
configuring the server with RBSU, refer to the HP ROM-Based Setup Utility User
Guide.
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Installing the Rack Server
Installing an Operating System
IMPORTANT: Before installing an operating system on a new server or previously
unconfigured boot drive, you must configure the server with RBSU.
To configure the server for the first time:
1. Power up the server. The system automatically launches RBSU.
2. When prompted, select a language.
3. Select the operating system you want to install on the server. A dialog box
displays, indicating that the system configuration is complete.
4. Press the F10 key to exit RBSU or press any other key to return to the RBSU
main menu.
5. Insert the SmartStart CD or the operating system installation CD.
NOTE: Grasp the CD from the edges, not the flat surfaces of the disc.
Figure 4-17: Inserting the CD into the rack server
NOTE: The CD-ROM drive may look different from the one shown in this chapter.
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Installing the Rack Server
6. Reboot the server.
7. Follow the instructions provided by SmartStart or the operating system
manufacturer.
For more information about using RBSU or SmartStart to configure the server, refer
to Chapter 7, “Server Configuration and Utilities.”
After RBSU configures the hardware for the first time, use SmartStart to install an
operating system.
The server supports the following operating systems:
•
Microsoft Windows NT and Windows 2000
•
Linux
•
Novell NetWare
•
SCO OpenServer and UnixWare
•
Sun Solaris Intel Platform Edition
•
IBM OS/2
For the most current information about operating system support on the server, refer
to
www.hp.com/products/servers/platforms
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Installing the Rack Server
Registering the Server
You can register the server with the forms included with the server or refer to
www.compaq.com/register
Routine Maintenance and Upgrades
After the initial deployment, you may choose to install additional options or perform
maintenance and upgrade procedures. The procedures in this section explain how to
extend the server and access the server rear panel in the rack.
For information concerning routine maintenance and safety precautions, refer to the
Documentation CD shipped with the server.
Maintenance and Service Procedures
In addition to the material in this guide, the HP ProLiant ML370 Generation 3
Maintenance and Service Guide provides specific information required for general
maintenance and component replacement, including:
•
Spare part numbers
•
Removal and replacement procedures
•
Diagnostic tools
To access the maintenance and service guide, refer to the Documentation CD or refer
to
www.hp.com/products/servers/platforms
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Extending the Server from the Rack
To extend the server from the rack:
1. Loosen the thumbscrews that secure the front bezel to the front of the rack (1).
2. Extend the server on the rack rails until the spring-load rail lock engages (2).
Figure 4-18: Extending the server from the rack
3. After performing the installation or maintenance procedure, press the tabs on the
ends of both server rails and slide the server back into the rack.
4. Tighten the thumbscrews to secure the server in the rack.
5. Refer to “Installing the Server in the Rack” in this chapter for detailed
instructions.
For information concerning routine maintenance and safety precautions, refer to the
Documentation CD provided with the server.
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Installing the Rack Server
Accessing the Server Rear Panel in the Rack
To access the server rear panel in the rack:
1. Lift the hinge-locking latch to unlock the cable management arm (1).
2. Swing the arm away from the back of the server (2).
Figure 4-19: Unlocking the cable management arm
Reverse steps 1 and 2 to secure the cable management arm.
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Installing the Rack Server
Figure 4-20 shows the cable management arm fully open, enabling access to the
server rear panel.
Figure 4-20: Cable management arm fully open
Rack Options
In addition to the rack kit provided with the server, there are rack option kits
available that enable you to install the server into a Telco or any round-hole rack.
Telco Rack Option
The Telco rack adapter kit includes rack rails, installation hardware, and instructions
for installing a server into a Telco rack. For information about obtaining an optional
Telco rack adapter kit, contact your authorized reseller or refer to
www.hp.com/products/servers/platforms
WARNING: When installing the server in a Telco rack, be sure that the rack
frame is adequately secured to the top and bottom of the building structure.
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Installing the Rack Server
Round-Hole Rack Option
The round-hole rack adapter kit includes rack rails, installation hardware, and
instructions for installing a server into any four-sided rack with round holes. For
information about obtaining an optional round-hole rack adapter kit, contact your
authorized reseller or refer to
www.hp.com/products/servers/platforms
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5
Installing the Tower Server
This chapter provides information and instructions for installing a ProLiant ML370
Generation 3 tower server. The installation sequence includes:
•
Connecting the power cord and peripheral devices
•
Powering up the server
•
Installing an operating system
•
Registering the server
The chapter concludes with routine maintenance guidelines and resources. For
additional information, refer to
www.hp.com/products/servers/platforms
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Installing the Tower Server
Figure 5-1 shows the server in a standard tower configuration.
Figure 5-1: Tower server
Server Installation Guidelines
Follow the guidelines in Chapter 2, “Planning the Server Installation,” to plan an
optimum environment and to install the server properly and safely. Be aware of all
server warnings listed in the chapter and throughout this guide.
Install any optional hardware components before installing and powering up the
server for the first time. Refer to Chapter 3, “Installing Hardware Options,” for
instructions on installing expansion boards and other major hardware options.
IMPORTANT: Use the SmartStart CD to install option drivers.
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Installing the Tower Server
Connecting the Power Cord and Peripheral Devices
After all internal hardware options have been installed in the server, connect external
power supplies and peripheral devices to the connectors located on the rear panel of
the server. Icons on the back of the server identify the function of each connector.
WARNING: To reduce the risk of electrical shock or fire, do not plug
telecommunications/telephone connectors into the NIC receptacles.
IMPORTANT: If the Remote Insight Lights-Out Edition II (RILOE II) board is installed in the
server, be sure that you connect the video cable to the video connector on the rear of the
RILOE II board. The standard video connector on the server rear panel is not used when the
RILOE II board is installed.
Refer to “Rear Panel Components” in Chapter 3 to identify connectors on the rear
panel of the tower server.
Power Cord Guidelines
Connect the power cords provided with the server or hot-plug power supply option to
each AC power supply and use the power cord retaining clips to secure the AC power
cords. Leave a service loop for the plug to prevent the plug from accidentally being
disengaged. Refer to Chapter 4, “Installing the Rack Server,” for additional power
cord instructions.
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Installing the Tower Server
Powering Up the Server
Power up the server after the peripheral and power cords are connected to the server.
WARNING: To reduce the risk of electrical shock or damage to the equipment:
•
Do not disable the power cord grounding plug. The grounding plug is an
important safety feature.
•
Plug the power cord into a grounded (earthed) electrical outlet that is easily
accessible at all times.
•
Unplug the power cord from each power supply to disconnect power to the
equipment.
•
Do not route the power cord where it can be walked on or pinched by items
placed against it. Pay particular attention to the plug, electrical outlet, and
the point where the cord exits from the server.
To power up the server:
1. Connect the power cords to the AC power source.
2. Open the front bezel and press the Power On/Standby button.
Figure 5-2: Pressing the Power On/Standby button
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Installing the Tower Server
3. Observe the front panel LEDs for a successful power-up sequence.
Table 5-1 describes a successful power-up sequence.
Table 5-1: Front Panel LED Activity During the Power-Up
Sequence
Item
Description
Power On/Standby LED
From amber to green
Internal health LED
From off to green
External health LED
From off to green
NIC LED
From off to green (when linked to the network)
From off to flashing green for network activity
Note: For a detailed explanation of all system LEDs, refer to Appendix E,
“LED Indicators and Switches.”
When the server powers on for the first time, the server performs POST and
launches RBSU. Select the initial language and operating system, then insert the
SmartStart CD in the CD-ROM to begin configuration.
Installing an Operating System
IMPORTANT: Before installing an operating system on a new server or previously
unconfigured boot drive, you must configure the server with RBSU.
To configure the server for the first time:
1. Start the server. The system automatically launches RBSU at initial startup.
2. When prompted, select a language.
3. Select the operating system you want to install on the server. A dialog box
displays, indicating that the system configuration is complete.
4. Press the F10 key to exit RBSU or press any other key to return to the RBSU
main menu.
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Installing the Tower Server
5. Insert the SmartStart CD or the operating system installation CD.
Figure 5-3: Inserting the CD into the tower server
NOTE: The CD-ROM drive may look different from the one shown in this figure.
6. Restart the server.
7. Follow the instructions provided by SmartStart or the operating system
manufacturer.
For more information about using RBSU or SmartStart to install an operating system,
refer to Chapter 7, “Server Configuration and Utilities.”
After RBSU configures the hardware for the first time, use SmartStart to install the
operating system of your choice.
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Installing the Tower Server
The servers support the following operating systems:
•
Microsoft Windows NT and Windows 2000
•
Linux
•
Novell NetWare
•
SCO OpenServer and UnixWare
•
Sun Solaris Intel Platform Edition
•
IBM OS/2
For the most current information about operating system support on the servers, refer
to
ftp.compaq.com/pub/products/servers/os-support-matrix-310.pdf
Registering the Server
You can register the server with the forms included with the server or refer to
www.compaq.com/products/registration
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Installing the Tower Server
Routine Maintenance
For information concerning routine maintenance and safety precautions, refer to the
Documentation CD provided with the server.
Maintenance and Service Procedures
In addition to the material in this guide, the HP ProLiant ML370 Generation 3
Maintenance and Service Guide provides specific information required for general
maintenance and component replacement, including:
•
Spare part numbers
•
Removal and replacement procedures
•
Diagnostic tools
To access the maintenance and service guide, refer to the Documentation CD or refer
to
www.hp.com/products/servers/platforms
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6
Server Cabling
This chapter provides an overview of standard cabling configurations and guidelines
to help you make informed decisions about cabling hardware options for optimum
performance. For complete and comprehensive information, use this chapter along
with the labels attached to the inside of the server access panel and the
documentation provided with the hardware options.
Internal Cabling Configurations
The following sections describe internal signal cabling configurations for the server.
Internal Drives and Storage Devices
Internal storage devices in the server require minimum cabling, as described in this
section, and include:
•
Hot-plug SCSI hard drive
•
Diskette drive
•
IDE CD-ROM drive
•
Tape drives
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Server Cabling
Hot-Plug SCSI Hard Drives
Figure 6-1 shows standard cable routing from the SCSI backplane on the hard drive
cage to SCSI port 1 on the system board.
Figure 6-1: Cabling the SCSI hard drive cage to SCSI
port 1 (center wall and PPMs removed for clarity)
6-2
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Server Cabling
Diskette Drive
The server includes a diskette drive that is mounted in an area behind the front panel
outside the removable media area.
Figure 6-2 shows standard cable routing for a point-to-point diskette cable from the
diskette drive to the system board. For information about replacing the diskette drive,
refer to the maintenance and service guide.
Figure 6-2: Cabling the diskette drive to the system
board
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Server Cabling
IDE CD-ROM Drive
In the server, the CD-ROM drive is mounted in the top bay of the removable media
area. Figure 6-3 shows standard cable routing in a rack configuration for a
point-to-point IDE cable connecting the CD-ROM drive to the IDE connector on the
system board. For information about replacing the CD-ROM drive, refer to the
maintenance and service guide.
Figure 6-3: Cabling the CD-ROM drive to the system
board (rack server)
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Server Cabling
Internal Tape Drives
The server provides support for up to two internal tape drives including DAT, DLT,
or the Universal Hot-Plug Tape Drive. Internal devices installed in the removable
media cage are cabled directly to SCSI port 2 on the system board with a three-device
terminated cable. Figure 6-4 shows standard cable routing from the removable media
cage to the system board with the CD-ROM drive installed.
Figure 6-4: Cabling an internal tape drive to SCSI port 2
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6-5
Server Cabling
Cabling a Smart Array or Other RAID Controller
To cable a Smart Array or other RAID controller:
1. Disconnect the SCSI cable from the primary SCSI connector on the system
board.
Figure 6-5: Disconnecting the primary SCSI cable
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Server Cabling
2. Connect the SCSI cable to the Smart Array Controller or other RAID controller.
Figure 6-6: Connecting the SCSI cable to the SCSI
controller option
NOTE: Both SCSI channels are self-terminating. If you choose to not use one or both SCSI
channels, you do not need to terminate the unused channel(s).
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6-7
Server Cabling
Optional Internal Two-Bay Hot-Plug SCSI Drive Cage
The server supports an optional internal two-bay hot-plug SCSI drive cage that is
installed in the removable media bay of the server. Figure 6-7 shows standard cable
routing with the two-bay drive cage installed. For installation instructions, refer to
Chapter 3, “Installing Hardware Options.”
Figure 6-7: Cabling an optional internal two-bay
hot-plug SCSI drive cage
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Server Cabling
Hot-Plug Fans
The server ships with three hot-plug fans installed in the cages attached to the center
wall. Fan cables for all fans are bundled and connect to a single fan connector on the
system board (Figure 6-8) so that no additional cabling is needed.
For instructions on installing hot-plug fans, refer to Chapter 3, “Installing Hardware
Options,” or refer to the hardware configuration and installation instructions that ship
with the server and the option label on the inside of the access panel.
Figure 6-8: Cabling hot-plug fans to the fan connector
on the system board
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Server Cabling
Hot-Plug Power Supplies
The server includes a hot-plug power supply and available power supply bay for 1+1
redundancy. Each power supply connects directly to the power supply backplane.
For instructions on installing a redundant power supply, refer to Chapter 3,
“Installing Hardware Options” or refer to the hardware configuration and installation
instructions that ship with the server. For information about internal power
connections or the power supply backplane, refer the maintenance and service guide
for the server.
Power On/Standby Button/LED Assembly
The server includes a Power On/Standby button/LED assembly that connects directly
to the system board. For instructions on replacing the Power On/Standby button/LED
assembly, refer to the maintenance and service guide for the server.
External Cabling Configurations
The following sections describe cabling configurations for peripheral devices and
external storage devices supported by the server.
SCSI Cabling Guidelines
The external VHDCI SCSI connector is located on the rear panel of the server as
shown in Figure 6-9. This interface enables you to install and manage external SCSI
devices with the system standard Integrated Dual Channel Ultra3 SCSI controller.
IMPORTANT: Connect either external devices to the external VHDCI SCSI connector or
internal devices to SCSI port 2. The server does not support both internal and external devices
on the same channel at the same time.
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Server Cabling
Figure 6-9: External VHDCI SCSI connector on the rear
panel
SCSI Cables and Connectors
The server supports different types of SCSI devices, connectors, and cables. In
general, SCSI cables have distinguishing characteristics:
•
External SCSI cables have a round wire with securable connectors.
•
Internal SCSI cables have a flat ribbon wire with push-on connectors.
•
HP and Compaq branded SCSI cables are keyed so they cannot be installed
incorrectly and are labeled for easy identification and reference.
Determining Cabling Needs
The following guidelines are an overview for first-time cable connections and
installation in the server. For detailed information on cable types supported for the
server, refer to
www.hp.com/products/servers/platforms
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6-11
Server Cabling
To determine server cabling needs for specific applications:
3. Determine whether cabling needs are for primary storage (hard drive) or for
secondary storage (tape drive or CD-ROM drive).
4. Identify the controller type.
5. Identify the drive type to be used:
— Ultra2, or Ultra3 SCSI hard drive
— CD-ROM storage drive
— DAT or DLT tape drive
— Universal Hot-Plug Tape Drive
After you finish cabling external storage options, use the SmartStart CD to run the
following applications:
•
RBSU—enables you to configure new hardware in the system.
•
Array configuration utilities—enable you to configure and manage drive arrays
for SCSI hard drives.
IMPORTANT: Use configuration utilities after installing any non-hot-plug option in the
server.
External SCSI Hard Drives
Follow these general guidelines when adding external SCSI hard drives:
•
A maximum of 14 SCSI devices per port can be supported externally (only six
internally).
•
Each SCSI drive must have a unique ID.
CAUTION: All data on the hard drive can be lost when you migrate from a non-array
controller. Back up all data before migrating drives to an intelligent array
configuration.
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Server Cabling
External Storage Devices
The server supports external storage devices through the SCSI connector on the rear
panel of the server.
Figure 6-10 shows a tower server cabled to an external storage device through the
rear panel SCSI connector.
Figure 6-10: Cabling an external storage device through
the external SCSI connector (tower server)
For additional information about external cabling with the server, refer to
www.compaq.com/support/storage
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6-13
Server Cabling
External USB Devices
The server supports installation of external USB devices through the two Open
Standard USB connectors on the rear panel of the server shown in Figure 6-11.
Figure 6-11: Rear panel USB connectors
The system ROM, configurable through RBSU, provides full legacy support for USB
keyboard and mouse. Operating systems that currently support USB technology in
the servers include:
•
Windows 2000
•
Linux
•
NetWare 6 (keyboard and mouse)
For an updated operating system matrix for USB support, refer to
ftp.compaq.com/pub/products/servers/OS%20Feature%20Matrix%20103000.pdf
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Server Cabling
Rack Cabling Guidelines
After you have installed all internal options, replaced the server access panel, and
configured the server for a rack, you are ready to connect the power cord and
peripheral devices.
CAUTION: Always connect peripheral devices before connecting power to the
server. An improper cabling connection sequence can result in electrical damage to
peripheral devices.
Rear panel connectors on the server include:
•
Video (blue)
•
Parallel (burgundy)
•
RJ-45
•
Serial (teal)
•
VHDCI SCSI
•
Auxiliary VHDCI SCSI slot
•
Mouse (green)
•
Keyboard (purple)
•
USB (black)
For additional rack cabling guidelines and information, refer to the Rack
Resources CD provided with the rack.
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Server Cabling
Routing the Power Cord and Peripheral Device Cables
Cords and cables connected to the server rear panel are routed through a cable
management arm that prevents loose cabling in the rear of the rack and protects
connectors from damage that results when cables are disconnected improperly.
When multiple servers are installed in a rack, the cable management arm effectively
organizes the rear panel cabling.
Refer to Chapter 4, “Installing the Rack Server,” for instructions on installing the
cable management arm and securing cables. Figure 6-12 shows a properly installed
server with cables routed through the cable management arm.
Figure 6-12: Server installed in a rack with properly
routed cabling
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7
Server Configuration and Utilities
This chapter provides information about the following utilities and support tools:
•
ROM-Based Setup Utility (RBSU)
•
Redundant ROM Support
•
ROMPaq Utility
•
Online ROM Flash Utility
•
ROM Legacy USB Support
•
SmartStart CD
•
SmartStart Diskette Builder
•
SmartStart Scripting Toolkit
•
Insight Manager 7
•
Diagnostics Utility
•
Automatic Server Recovery (ASR-2)
•
Integrated Management Log (IML)
•
Multi-Initiator Configuration Utility
•
Auto-Configuration Process
•
Boot Options
•
System Maintenance Menu
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Server Configuration and Utilities
ROM-Based Setup Utility
RBSU performs a wide range of configuration activities including the following:
•
Configuring system devices and installed options
•
Viewing system information
•
Selecting the operating system
•
Selecting the primary boot controller
•
Managing storage options
•
Configuring online spare memory
•
Erasing the current configuration
•
Performing diagnostics
In addition, RBSU includes other features, which are outlined in “Using RBSU” in
this chapter. For a complete explanation of RBSU features and functions, refer to the
HP ROM-Based Setup Utility User Guide on the Documentation CD.
Navigating RBSU
To navigate RBSU, use the following keys:
•
To access RBSU, press the F9 key when prompted during power up.
•
To navigate the menu system, use the arrow keys.
•
To make selections, press the Enter key.
•
To return to the previous screen, press the Esc key.
RBSU automatically saves settings when you press the Enter key. The utility does
not prompt you for confirmation of settings before you exit the utility. To change a
selected setting, you must select a different setting and press the Enter key.
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Server Configuration and Utilities
Using RBSU
The first time you power up the server, the system prompts you to enter RBSU, select
an operating system, and select a language. Default configuration settings are made at
this time and can be changed later.
NOTE: Most of the features in RBSU are not required in the setup of the server. The options
in this utility are designed to assist with specific server configuration issues.
RBSU is divided into a series of menu selections designed to configure specific areas
of the system. The primary menus are as follows:
•
System Options
•
PCI Devices
•
Standard Boot Order (IPL)
•
Boot Controller Order
•
Date and Time
•
Automatic Server Recovery (ASR)
•
Server Passwords
•
Server Asset Text
•
Advanced Options
•
BIOS Serial Console
•
Utility Language
For a complete explanation of RBSU features and functions, refer to the HP
ROM-Based Setup Utility User Guide on the Documentation CD.
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Server Configuration and Utilities
System Options
The System Options menu is for overall system configuration settings. The following
selections are included on this menu:
•
OS Selection—prompts you to select the operating system. This option
automatically selects appropriate advanced settings for the selected operating
system and must be set before the operating system installation.
•
Serial Number—displays the serial number assigned to the system during the
manufacturing process. Only qualified service personnel should use this option.
•
Embedded COM Ports A and B—allows you to enable or disable the
embedded COM ports at the specified resource setting. The default for this
setting is enabled.
•
Embedded LPT Port—allows you to enable or disable the embedded LPT port
at the specified resource setting. The default for this setting is enabled.
•
Integrated Diskette Controller—allows you to enable or disable the diskette
controller. The default for this setting is enabled.
•
NUMLOCK Power-On State—allows you to enable or disable the keyboard
NUMLOCK feature at server startup. The default for this setting is disabled.
•
Embedded NIC PXE Support—allows you to enable or disable PXE support
for the NIC. The default for this setting is enabled.
•
Diskette Write Control—allows you to configure the write control of the
removable media drive. The options are read and write or read only. The default
for this setting is read and write.
•
Diskette Boot Control—allows you to have the system boot from the removable
media device. The default for this setting is enabled.
•
Advanced Memory Protection—allows you to choose Advanced ECC support
or online spare with ECC support. The default setting is Advanced ECC
support.
— Advanced ECC—sets the system to use the standard paired DIMM
configuration. The default for this setting is enabled.
— Online spare support—tests the DIMM configuration and sets the system to
use the online spare memory feature. The default for this setting is disabled.
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Server Configuration and Utilities
PCI Devices
The PCI Devices menu option enables you to view and assign the IRQs for all PCI
devices and to disable certain embedded PCI devices.
Standard Boot Order (IPL)
The IPL Boot Order menu option enables you to configure the order of devices used
to start an operating system. This feature can be set to select which device the system
scans first.
The default order is:
1. CD-ROM
2. Diskette drive
3. Hard drive (refer to “Boot Controller Order”)
4. PCI embedded Ethernet network controller
Boot Controller Order
The Boot Controller Order menu option enables you to view and assign the current
controller order. The default for this setting is to boot from embedded SCSI
controller port 1.
Date and Time
The Date and Time menu option enables you to set the system date and time.
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Server Configuration and Utilities
Automatic Server Recovery (ASR)
The Automatic Server Recovery menu option includes the following items:
•
ASR Status—allows you to enable or disable the Automatic Server Recovery
option. The default for this setting is enabled.
•
ASR Timeout—allows you to set the length of time that the system waits before
it reboots. The default is five minutes.
•
Thermal Shutdown—allows you to enable or disable the system’s automatic
shutdown feature caused by a thermal caution event. This option is enabled by
default. HP does not recommend disabling this feature. The default for this
setting is enabled.
Server Passwords
The Server Passwords menu option enables you to set up passwords to limit access
to the system and its setup options. The following selections are available on this
menu:
•
Set Power-On Password—allows you to assign a power-on password. This
password prevents unauthorized users from powering on the system. The default
for this setting is disabled.
•
Set Admin Password—allows you to assign an administrator password. This
password prevents unauthorized users from modifying the setup options. The
default for this setting is disabled.
•
Network Server Mode—allows you to disable or enable the system’s capability
to boot with a locked keyboard or without a keyboard. To unlock the keyboard,
enter the power-on password. The default for this setting is disabled.
•
QuickLock—allows you to lock the keyboard and prompts you for the power-on
password to unlock the keyboard. The default for this setting is disabled.
IMPORTANT: If you forget your password, you can clear all passwords by resetting the
system configuration switch. Refer to “System Board Switches” in Appendix E.
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Server Configuration and Utilities
Server Asset Text
The Server Asset Text menu option enables you to customize system-specific text
for the server. The following selections are available on this menu:
•
Set Server Info Text—allows you to identify the system with an Asset Tracking
Number. The default for this setting is disabled.
•
Set Administrator Info Text—allows you to list the name and contact
information for the administrator to the system.
•
Set Service Contact Text—allows you to list the name and contact information
for the responsible service contact for the system.
Advanced Options
The Advanced Options menu option enables you to configure advanced options of
the system. The following selections are available on this menu:
•
MPS Table Mode—allows you to change the APIC table setting. The APIC
table setting is automatically set by OS Selection, if Auto Set Table is selected.
The default for this setting is Auto Set Table.
•
Hot Plug Resources—allows you to select the amount of system resources
dedicated to the PCI Hot Plug capabilities. The default setting is Auto Set.
•
POST Speed Up—allows you to increase the POST speed during a system boot
by disabling the complete memory test. The default for this setting is enabled.
•
POST F1 Prompt—allows you to select whether the boot process stops, pauses,
or proceeds at a ROM initiated F1 prompt. The default is enabled (stop).
•
Redundant ROM Selection—allows you to use the current ROM or switch to
the backup ROM.
•
Erase Non-volatile Memory—allows you to reset the configuration settings to
their factory defaults. The default for this setting is enabled.
•
Erase NVRAM—allows you to reset the configuration settings to their factory
defaults and to erase the boot disk. For more information about this feature, refer
to the HP ROM-Based Setup Utility User Guide. The default for this setting is
enabled.
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Server Configuration and Utilities
•
Set CPU Corrected—allows you to change the status of the selected processor
to “corrected” after a processor failure. Only perform this step after the failed
processor has been replaced.
•
Wake on LAN—allows you to enable or disable Wake on LAN support (PME).
The default for this setting is disabled.
•
Fan Speed—allows you to configure the default fan speed. The health driver
overrides the default setting when loading the operating system to allow
maximum flexibility and protection. Settings include:
— High—sets the fan speed on high to provide maximum thermal protection.
The default for this setting is disabled.
— Normal—sets the fan speed on low for minimum acoustic output. The
default for this setting is enabled.
CAUTION: Always configure the fan speed control for high speed in
high-altitude environments or in fully loaded systems. For maximum protection,
always load the health driver.
•
NMI Debug Button—allows you to enable or disable the NMI debug button.
The default is enabled.
•
Custom POST Message—allows you to display a custom message during
POST.
•
Processor Hyper-Threading—allows you to enable or disable processor
Hyper-Threading. The default is enabled.
BIOS Serial Console
The BIOS Serial Console menu option allows you to view POST error messages and
run RBSU remotely through a serial connection to the server COM port. A keyboard
and monitor on the machine that you are remotely configuring are not required. For
more information about BIOS Serial Console, refer to the BIOS Serial Console User
Guide.
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Server Configuration and Utilities
Utility Language
The Utility Language menu option enables you to set the display language for
RBSU.
Configuring Online Spare Memory
To configure online spare memory support:
1. Install the required DIMMs. Refer to “Memory” in Chapter 3.
IMPORTANT: If the DIMM configuration does not meet the criteria for online spare
memory support, the system does not allow you to configure this feature.
2. Access RBSU by pressing the F9 key when prompted during power up.
3. Select System Options.
4. Select Advanced Memory Protection.
5. Select Online Spare Memory Support.
6. Press the Enter key.
7. Press the Esc key to exit the current menu or press the F10 key to exit RBSU.
Saving RBSU Configuration Settings
To save RBSU configuration settings, use the Configuration Replication Utility from
the SmartStart Scripting Toolkit. Saving the configuration enables you to restore
settings later. Use the Configuration Replication Utility from the SmartStart CD or
download the Scripting Toolkit. To download the software, refer to
www.hp.com/servers/sstoolkit
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Server Configuration and Utilities
Redundant ROM Support
The server enables you to upgrade or configure the ROM safely with redundant ROM
support. The server has a 2-MB ROM that acts as two separate 1-MB ROMs. In the
standard implementation, one side of the ROM contains the current ROM program
version, while the other side of the ROM contains the backup version.
Safety and Security Benefits
When you flash the system ROM, ROMPaq writes over the backup ROM and saves
the current ROM as a backup, enabling you to switch easily to the existing ROM
version if the new ROM becomes corrupted for any reason. This feature protects the
previous ROM version, even if you experience a power failure while flashing the
ROM.
Access to Redundant ROM Settings
Use ROMPaq utilities to create a backup ROM image before upgrading the
configuration or to restore saved ROM data.
1. Access RBSU by pressing the F9 key when prompted during power up.
2. Select Advanced Options.
3. Select ROM Selection.
4. Select one of the ROM banks as the system ROM.
5. Press the Enter key.
6. Press the Esc key to exit the current menu or press the F10 key to exit RBSU.
7. Restart the server.
When the server boots, the system identifies whether the current ROM bank is
corrupt. If a corrupt ROM is detected, the system boots from the backup ROM and
alerts you through POST or IML that the ROM bank is corrupt.
If both the current and backup versions of the ROM are corrupt, the server
automatically enters the ROMPaq disaster recovery mode. To perform this
procedure, refer to “ROMPaq Disaster Recovery” in Appendix D.
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Server Configuration and Utilities
ROMPaq Utility
Flash ROM enables you to upgrade the firmware (BIOS) with system or option
ROMPaq utilities. To upgrade the BIOS, insert a ROMPaq diskette into the diskette
drive and boot the system.
The ROMPaq Utility checks the system and provides a choice, if more than one
exists, of available ROM revisions. By default, the oldest ROM version is updated.
This procedure is the same for both system and option ROMPaq utilities.
If a power loss occurs during a firmware upgrade, redundant ROM support enables
data recovery.
Online ROM Flash Utility
Online ROM Flash enables Microsoft Windows NT 4.0 and Windows 2000 operating
system administrators to efficiently upgrade and manage system and array controller
ROMs. This tool includes the following features:
•
Works offline and online
•
Integrates with other HP software maintenance, deployment, and
operating system tools
•
Automatically checks for hardware, firmware, and operating system
dependencies, and installs only the correct ROM upgrades required by each
target server
For instructions for the Online ROM Flash Utility with Windows operating systems,
refer to
www.compaq.com/support/files/server/us/rdcurom.html
For instructions for the Online ROM Flash Utility with Linux operating systems,
refer to
www.compaq.com/support/files/server/us/lrominst.html
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Server Configuration and Utilities
ROM Legacy USB Support
When using operating systems that support USB, the server supports USB devices,
including, but not limited to:
•
CD-ROM drives
•
Diskette drives
•
Keyboard
•
Mouse
For other operating systems, the ROM provides USB support for the keyboard and
mouse, but not for CD-ROM or diskette drives.
ROM legacy USB support is available during POST, DOS, and while the operating
system is running. The ROM does not support hot-plug events for the USB keyboard
or USB mouse at any time. The maximum device support is two USB keyboards, two
USB mouse devices, and one layer of hubs.
NOTE: The SmartStart Microsoft Windows 95 environment does not support a USB mouse.
During the SmartStart process, you must use a legacy PS/2 mouse.
For a list of operating systems supported by the server, refer to
www.hp.com/products/servers/platforms
To determine whether an operating system supports a particular feature, refer to
ftp.compaq.com/pub/products/servers/OS%20Feature%20Matrix%20103000.pdf
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Server Configuration and Utilities
SmartStart CD
The SmartStart CD is the recommended method for loading system software, thereby
achieving a well-integrated server and ensuring maximum dependability and
supportability. The SmartStart CD contains diagnostic utilities and ROMPaq tools.
IMPORTANT: Do not use the SmartStart CD to load system software if you purchased the
system with a factory-installed operating system. Refer to the Factory-Installed Operating
System Software User Guide for software installation guidelines.
SmartStart enables you to perform the following functions:
•
Auto-detect and configure the server hardware and drive arrays.
•
Install any major server operating system using packaged product CDs.
•
Install the latest optimized drivers, ROMPaqs, and management agents.
•
Deploy and maintain multiple servers using Integration Server.
•
Create and copy standard server configuration scripts using the Scripting Toolkit
and Configuration Replication Utility.
•
Test server hardware.
•
Create support software diskettes that enable you to update the drivers.
For more information about SmartStart, refer to the documentation shipped with the
server.
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Server Configuration and Utilities
SmartStart Diskette Builder
The SmartStart Diskette Builder is a utility that uses data stored on the
SmartStart CD to create support diskettes. You can create support diskettes for
specific configuration needs or for software that cannot be used directly from the
SmartStart CD. Use the SmartStart Diskette Builder to create the following support
diskettes:
•
Array Configuration Utility
•
Operating system support
•
Diagnostic utilities
•
Server utilities
•
Erase utility
•
System and option ROMPaq
To run the Diskette Builder, you need the following:
•
A PC with one of the following operating systems:
— Microsoft Windows 95
— Microsoft Windows 98
— Microsoft Windows NT
— Microsoft Windows 2000
— Microsoft Windows XP
•
Several 1.44-MB diskettes
All existing data on the diskettes is overwritten. Insert the SmartStart CD in the
workstation drive. The CD automatically runs the Diskette Builder utility.
However, if the PC does not support the auto-run feature, use Windows Explorer and
enter the following command line:
[CD-ROM DRIVE]:\DSKBLDR\DSKBLDR.EXE
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Server Configuration and Utilities
SmartStart Scripting Toolkit
The SmartStart Scripting Toolkit is a set of DOS-based utilities that enable you to
configure and deploy servers in a customized, predictable, and unattended manner.
These utilities provide scripted server and array replication for mass server
deployment and duplicate the configuration of a configured source server onto target
systems with minimum user interaction.
The Configuration Replication Utility is a stand-alone DOS utility that duplicates the
settings of an operating RBSU-configured server by saving the server configuration
to a scripted file. You can edit and modify settings in the scripted file at the subset
level. For example, you can change ASR-2 settings without having to change settings
for boot controller order.
For more information, refer to the SmartStart Scripting Toolkit User Guide.
Insight Manager 7
Insight Manager 7 is an application for easily managing network devices. Insight
Manager 7 delivers intelligent monitoring and alerting as well as visual control of HP
and Compaq branded devices. Documentation for Insight Manager 7 is available on
the Management CD in the OVERVIEW.HLP file.
IMPORTANT: You must install and use Insight Manager 7 to benefit from the HP pre-failure
warranties on processors, hard drives, and memory modules.
Insight Manager 7 features include:
•
Comprehensive Fault Management—Insight Manager 7 provides
comprehensive fault management for all major subsystems, including pre-failure
alerting for disks, memory, and processors.
•
Integration Management—Insight Manager 7, in conjunction with SmartStart,
enables you to effectively deploy and manage configurations throughout the
enterprise using the Integration Server and Insight Version Control.
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Server Configuration and Utilities
•
Performance Management—Insight Manager 7 enables you to set performance
and capacity thresholds for management variables related to CPU and bus
utilization, NIC throughput, logical disk capacity, and more.
•
Workstation Management—Insight Manager 7 enables you to monitor and
manage HP and Compaq branded Professional Workstations.
•
Client Management—Insight Manager 7 enables you to manage faults and
assets on DeskPro computers and Compaq branded portables.
•
Asset Management—Insight Manager 7 enables you to export asset information
from the Insight Manager 7 database to leading database and spreadsheet
applications, making asset management easier than ever.
•
Remote Management—Insight Manager 7 enables you to manage in-band or
out-of-band devices online or offline from anywhere.
•
Reporting—Using Automatic Data Collection, Insight Manager 7 enables you to
gather historic performance information for graphing or export purposes, which
helps with upgrade performance.
•
Integration with Enterprise Management Platforms—Insight Manager 7
provides integration with leading management platforms including HP
OpenView, IBM NetView, SunNet Manager, and Microsoft Systems
Management Server.
Diagnostics Utility
The Diagnostics Utility displays information about the server’s hardware and tests
the system to be sure that it is operating properly. If you used SmartStart to install the
operating system, you can access the Diagnostics Utility from the SmartStart CD or
refer to
www.hp.com/servers/manage
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Server Configuration and Utilities
Automatic Server Recovery-2
ASR-2 is a feature that causes the system to restart when a catastrophic operating
system error occurs, such as a blue-screen, ABEND (abnormal end), or panic. A
system fail-safe timer, the ASR-2 timer, starts when the System Management driver,
also known as the health driver, is loaded. While the operating system functions
properly, the system periodically resets the timer. However, when the operating
system fails, the timer expires and restarts the server.
ASR-2 increases server availability by restarting the server within ten minutes after a
system hang or shutdown. At the same time, the Insight Manager 7 console notifies
you by sending a message to a designated pager number that ASR-2 has restarted the
system. You can disable ASR-2 from the Insight Manager 7 console or RBSU.
Integrated Management Log
The IML records hundreds of events and stores them in an easy-to-view form. The
IML time-stamps each event with one-minute granularity.
Events listed in the IML are categorized as one of four event severity levels:
•
Status—indicates that the message is informational only
•
Repaired—indicates that corrective action was taken
•
Caution—indicates a non-fatal error condition occurred
•
Critical—indicates a component failure has occurred
IML requires operating system-dependent drivers. Refer to the SmartStart CD for
instructions on installing the appropriate drivers.
To obtain important drivers and information about using the IML with the Linux
operating system, refer to
www.compaq.com/products/servers/linux/compaq-howto.html
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Server Configuration and Utilities
Viewing the Log
You can view recorded events in the IML in several ways, including the following:
•
From within the Insight Manager 7
•
From within the Survey Utility
•
From within operating system specific IML viewers
— For a Windows NT operating system, Event Viewer or IML Viewer
— For a NetWare operating system, IML Viewer
— For a Linux operating system, IML Viewer Application
Using Insight Manager 7
Insight Manager 7 is a server management tool that provides in-depth fault,
configuration, and performance monitoring of hundreds of HP or Compaq branded
servers from a single management console. The system parameters that are monitored
describe the status of all key server components. By being able to view the events
that may occur to these components, you can take immediate action.
Use the instructions in this section to view and print the event list from within Insight
Manager 7. You can also mark a critical or caution event as repaired after the
affected component has been replaced. For example, when a failed fan is replaced,
you can mark the event as repaired, which lowers the severity of the event.
NOTE: You can only view the list from the Recovery/Integrated Management Log screen.
Viewing the Event List
To view the event list:
1. From the Insight Manager 7, select the appropriate server, then select View
Device Data. The selected server is displayed with buttons around its perimeter.
2. Click Recovery.
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Server Configuration and Utilities
3. Select Integrated Management Log.
4. If a failed component has been replaced, select the event from the list, then select
Mark Repaired.
Printing the Event List
To print the event list:
1. From the Insight Manager 7, select the appropriate server. The selected server is
displayed with buttons around its perimeter.
2. Click Configuration.
3. Click Recovery.
4. Click Print.
Using Survey Utility
The Survey Utility is a serviceability tool available for Microsoft Windows NT,
Novell NetWare, Linux, and UnixWare operating systems that delivers configuration
capture and comparison to maximize server availability. It is available on the
Management CD in the ProLiant Essentials Foundation Pack, or refer to
www.hp.com/servers/manage
Refer to the Management CD for information on installing and running the Survey
Utility. After you run the Survey Utility, you can view the IML by loading the output
of the utility (typically called SURVEY.TXT) into a text viewer such as Microsoft
Notepad. The event list follows the system slot information. After you open the text
file, you can print it using the print feature of the viewer.
Multi-Initiator Configuration Utility
The Integrated Dual Channel Ultra3 SCSI Controller can be configured into
multi-initiator mode to support HP and Compaq branded storage and clustering
options needing this feature. The Multi-Initiator Configuration Utility is available in
the system ROM and is accessible directly from the CTRL-A prompt at system
startup. Refer to the option documentation for additional information and detailed
instruction on using this utility.
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Server Configuration and Utilities
Auto-Configuration Process
The auto-configuration process automatically runs when you boot the server for the
first time. During the power-up sequence that occurs, the system ROM automatically
configures the entire system without needing any intervention. During this process,
the Option ROM Configuration for Arrays (ORCA) utility in most cases
automatically configures the array to a default setting based on the number of drives
connected to the server.
Figure 7-1: Auto-configuration screen
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Server Configuration and Utilities
By default, the auto-configuration process configures the system for the Microsoft
Windows 2000 operating system, as shown in Figure 7-1. To change any default
settings in the auto-configuration process, such as the settings for language, operating
system, and primary boot controller, run RBSU by pressing the F9 key when
prompted. After the settings are selected according to your preference, exit RBSU
and reboot the server. For more information about this process, refer to the HP
ROM-Based Setup Utility User Guide.
Boot Options
After the auto-configuration process completes, or after the server reboots upon exit
from RBSU, the Power-On Self-Test (POST) sequence runs, and then the boot option
screen is displayed. This screen is visible for several seconds before the system
attempts to boot from either a bootable CD or the hard drive. During this time, the
menu on the screen allows you to install an operating system, make changes to the
server configuration in RBSU, or run the System Maintenance Menu. For detailed
information about these options, refer to the HP ROM-Based Setup Utility User
Guide.
System Maintenance Menu
The System Maintenance Menu provides access to server diagnostics, RBSU, and
the Inspect utility. Embedded in the system ROM, the menu feature replaces the
legacy system-partition functionality supported on some servers.
To access the System Maintenance Menu, press the F10 key when prompted from
the boot option screen. For more information on using the features of the System
Maintenance Menu, refer to the HP ROM-Based Setup Utility User Guide.
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A
Regulatory Compliance Notices
Regulatory Compliance Identification Numbers
For the purpose of regulatory compliance certifications and identification, your
product has been assigned a unique series number. The series number can be found
on the product nameplate label, along with all required approval markings and
information. When requesting compliance information for this product, always refer
to this series number. The series number should not be confused with the marketing
name or model number of the product.
Federal Communications Commission Notice
Part 15 of the Federal Communications Commission (FCC) Rules and Regulations
established Radio Frequency (RF) emission limits to provide an interference-free
radio frequency spectrum. Many electronic devices, including computers, generate
RF energy incidental to their intended function and are, therefore, covered by these
rules. These rules place computers and related peripheral devices into two classes, A
and B, depending upon their intended installation. Class A devices are those that may
reasonably be expected to be installed in a business or commercial environment.
Class B devices are those that may reasonably be expected to be installed in a
residential environment (i.e., personal computers).
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Regulatory Compliance Notices
The FCC requires devices in both classes to bear a label indicating the interference
potential of the device as well as additional operating instructions for the user. The
rating label on the device shows the class (A or B) of the equipment. Class B devices
have an FCC logo or FCC ID on the label. Class A devices do not have an FCC logo
or FCC ID on the label. Once the class of the device is determined, refer to the
following corresponding statement.
Class A Equipment
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference, in which
case the user will be required to correct the interference at personal expense.
Class B Equipment
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
A-2
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio or television technician for help.
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Regulatory Compliance Notices
Declaration of Conformity for Products Marked with the
FCC Logo – United States Only
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
For questions regarding your product, contact:
Hewlett-Packard Company
P. O. Box 692000, Mail Stop 530113
Houston, Texas 77269-2000
or call 1-800-652-6672 (For continuous quality improvement, calls may be recorded
or monitored.)
For questions regarding this FCC declaration, contact:
Hewlett-Packard Company
P. O. Box 692000, Mail Stop 510101
Houston, Texas 77269-2000
or call 281-514-3333.
To identify this product, refer to the part, series, or model number found on the
product.
Modifications
The FCC requires the user to be notified that any changes or modifications made to
this device that are not expressly approved by Hewlett-Packard Company may void
the user's authority to operate the equipment.
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Regulatory Compliance Notices
Cables
Connections to this device must be made with shielded cables with metallic RFI/EMI
connector hoods in order to maintain compliance with FCC Rules and Regulations.
Canadian Notice (Avis Canadien)
Class A Equipment
This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur
le matériel brouilleur du Canada.
Class B Equipment
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur
le matériel brouilleur du Canada.
European Union Notice
Products with the CE Marking comply with both the EMC Directive (89/336/EEC)
and the Low Voltage Directive (73/23/EEC) issued by the Commission of the
European Community and if this product has telecommunication functionality, the
R&TTE Directive (1999/5/EC).
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Regulatory Compliance Notices
Compliance with these directives implies conformity to the following European
Norms (in brackets are the equivalent international standards):
•
EN55022 (CISPR 22) – Electromagnetic Interference
•
EN55024 (IEC61000-4-2,3,4,5,6,8,11) – Electromagnetic Immunity
•
EN61000-3-2 (IEC61000-3-2) – Power Line Harmonics
•
EN61000-3-3 (IEC61000-3-3) – Power Line Flicker
•
EN60950 (IEC950) – Product Safety
Japanese Notice
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Regulatory Compliance Notices
BSMI Notice
Laser Devices
All systems equipped with a laser device comply with safety standards, including
International Electrotechnical Commission (IEC) 825. With specific regard to the
laser, the equipment complies with laser product performance standards set by
government agencies as a Class 1 laser product. The product does not emit hazardous
light; the beam is totally enclosed during all modes of customer operation and
maintenance.
Laser Safety Warnings
WARNING: To reduce the risk of exposure to hazardous radiation:
•
Do not try to open the laser device enclosure. There are no
user-serviceable components inside.
•
Do not operate controls, make adjustments, or perform procedures to the
laser device other than those specified herein.
•
Allow only authorized service technicians to repair the laser device.
Compliance with CDRH Regulations
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug
Administration implemented regulations for laser products on August 2, 1976. These
regulations apply to laser products manufactured from August 1, 1976. Compliance is
mandatory for products marketed in the United States.
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Regulatory Compliance Notices
Compliance with International Regulations
All systems equipped with laser devices comply with appropriate safety standards
including IEC 825.
Laser Product Label
The following label or equivalent is located on the surface of the supplied laser
device.
This label indicates that the product is
classified as a CLASS 1 LASER PRODUCT.
This label appears on a laser device installed
in your product.
Laser Information
Laser Type
Semiconductor GaAIAs
Wave Length
780 nm +/- 35 nm
Divergence Angle
53.5 degrees +/- 0.5 degrees
Output Power
Less than 0.2 mW or 10,869 W·m-2 sr-1
Polarization
Circular 0.25
Numerical Aperture
0.45 inches +/- 0.04 inches
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Regulatory Compliance Notices
Battery Replacement Notice
Your computer is equipped with a lithium manganese dioxide, vanadium pentoxide,
or alkaline internal battery or battery pack. There is a danger of explosion and risk of
personal injury if the battery is incorrectly replaced or mistreated. Replacement is to
be done using the spare designated for this product. For more information about
battery replacement or proper disposal, contact your authorized reseller or your
authorized service provider.
WARNING: Your computer contains an internal lithium manganese dioxide, or
a vanadium pentoxide, or an alkaline battery pack. There is risk of fire and
burns if the battery pack is not handled properly. To reduce the risk of
personal injury:
•
Do not attempt to recharge the battery.
•
Do not expose to temperatures higher than 60°C.
•
Do not disassemble, crush, puncture, short external contacts, or dispose of
in fire or water.
•
Replace only with the spare parts designated for this product.
Batteries, battery packs, and accumulators should not be disposed of
together with the general household waste. To forward them to
recycling or proper disposal, please use the public collection system or
return them to HP, your authorized HP Partners, or their agents.
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Regulatory Compliance Notices
Power Cords
The power cord set included in the server meets the requirements for use in the
country where you purchased the server. If you need use this server in another
country, you should purchase a power cord that is approved for use in that country.
The power cord must be rated for the product and for the voltage and current marked
on the product's electrical ratings label. The voltage and current rating of the cord
should be greater than the voltage and current rating marked on the product. In
addition, the diameter of the wire must be a minimum of 1.00 mm² or 18AWG, and
the length of the cord must be between 1.8 m (6 feet) and 3.6 m (12 feet). If you have
questions about the type of power cord to use, contact your authorized service
provider.
IMPORTANT: Route power cords so that they will not be walked on or pinched by items
placed upon or against them. Pay particular attention to the plug, electrical outlet, and the point
where the cords exit from the product.
Mouse Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
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B
Electrostatic Discharge
To prevent damaging the system, be aware of the precautions you must follow when
setting up the system or handling parts. A discharge of static electricity from a finger
or other conductor may damage system boards or other static-sensitive devices. This
type of damage may reduce the life expectancy of the device.
Preventing Electrostatic Discharge
To prevent electrostatic damage, observe the following precautions:
•
Avoid hand contact by transporting and storing products in static-safe containers.
•
Keep electrostatic-sensitive parts in their containers until they arrive at static-free
workstations.
•
Place parts on a grounded surface before removing them from their containers.
•
Avoid touching pins, leads, or circuitry.
•
Always be properly grounded when touching a static-sensitive component or
assembly.
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B-1
Electrostatic Discharge
Grounding Methods
There are several methods for grounding. Use one or more of the following methods
when handling or installing electrostatic-sensitive parts:
•
Use a wrist strap connected by a ground cord to a grounded workstation or
computer chassis. Wrist straps are flexible straps with a minimum of
1 megohm ± 10 percent resistance in the ground cords. To provide proper
grounding, wear the strap snug against the skin.
•
Use heel straps, toe straps, or boot straps at standing workstations. Wear the
straps on both feet when standing on conductive floors or dissipating floor mats.
•
Use conductive field service tools.
•
Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, have an
authorized reseller install the part.
NOTE: For more information on static electricity, or assistance with product installation,
contact your authorized reseller.
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C
Server Error Messages
Use POST error messages to assist in troubleshooting and performing basic
diagnostic functions for the server. Table C-1 contains new and unique error
messages that arise during the POST. For a complete listing of error messages and
other troubleshooting information, refer to the Servers Troubleshooting Guide
provided on the Documentation CD or refer to
www.hp.com/products/servers/platforms
Table C-1: POST Error Messages
Error Code
Audible
Beeps
Probable Source
of Problem
Action
207-Invalid Memory
Configuration Unsupported DIMM In
DIMM Socket X
One long,
and one short
DIMM is of an
unsupported type.
Replace DIMMs in
indicated slots.
Refer to “Memory” in
Chapter 3.
Only Registered DDR
DIMMs Are Supported.
207-Invalid Memory
Configuration Unsupported DIMM In
DIMM Socket X
One long,
and one short
Installed DIMMs are too
slow.
Replace DIMMs in
indicated slots.
Refer to “Memory” in
Chapter 3.
Insufficient Timings on
DIMM.
continued
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C-1
Server Error Messages
Table C-1: POST Error Messages continued
Error Code
Audible
Beeps
Probable Source
of Problem
Action
207-Invalid Memory
Configuration Unsupported DIMM In
DIMM Socket X
One long,
and one short
Installed DIMMs do not
have ECC capability.
Replace DIMMs in
indicated slots.
Refer to “Memory” in
Chapter 3.
Only ECC DIMMs Are
Supported.
207-Invalid Memory
Configuration Unsupported DIMM In
DIMM Socket X
One long,
and one short
Installed DIMMs in the
same bank are of
different sizes.
Replace DIMMs in
indicated slots.
Installed DIMMs are not
sequentially ordered.
Reinstall DIMMs in
proper order.
Refer to “Memory” in
Chapter 3.
DIMM Size Parameters
Not Supported.
207-Invalid Memory
Configuration - DIMMs
must be installed
sequentially.
One long,
and one short
207-Invalid Memory
Configuration Incomplete bank
detected in bank X
One long,
and one short
207-Invalid Memory
Configuration –
Mismatched DIMMs
within DIMM Bank
One long,
and one short
Refer to “Memory” in
Chapter 3.
Bank is missing a
DIMM.
Install a DIMM to fill the
bank.
Refer to “Memory” in
Chapter 3.
Installed DIMMs in the
same bank are of
different sizes.
Replace DIMMs in
indicated slots.
Installed DIMMs have a
primary width of x8.
Install DIMMs that have
a primary width of x4.
Refer to “Memory” in
Chapter 3.
Memory in Bank X Not
Utilized.
207-Memory
Configuration Warning –
DIMM in DIMM Socket X
does not have Primary
Width of 4 and only
supports standard ECC.
One long,
and one short
Refer to “Memory” in
Chapter 3.
continued
C-2
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Server Error Messages
Table C-1: POST Error Messages continued
Error Code
Audible
Beeps
Probable Source
of Problem
Action
209-Online Spare
Memory ConfigurationNo valid Banks for Online
Spare
One long,
and one short
Two valid banks are not
available to support
online spare.
Install or reinstall DIMMs
to support online spare
configuration.
209-Online Spare
Memory ConfigurationSpare bank is invalid
One long,
and one short
Refer to “Memory” in
Chapter 3.
Installed DIMMs for
online spare bank are of
a size smaller than
another bank.
Install or reinstall DIMMs
to support online spare
configuration.
Installed DIMMs for
online spare bank are of
a different primary width
than the DIMMs in other
banks.
Install or reinstall DIMMs
to support online spare
configuration.
Refer to “Memory” in
Chapter 3.
209-Online Spare
Memory ConfigurationSpare bank is invalid.
Mixing of DIMMs with
Primary Width of x4 and
x8 is not allowed in this
mode.
One long,
and one short
WARNING: A Type 2
Header PCI Device has
been detected.
Two short
Only Type 0 and Type 1
Header PCI Devices are
configured by the
system ROM. The
device will not work
unless the OS or device
driver properly
configures the card.
Refer to the operating
system documentation
or the device driver
information that ships
with the Type 2 PCI
device.
One long,
and one short
Installed processors are
different types.
Install processors of the
same type.
The BIOS will not
configure this card.
It must be configured
properly by the OS or
driver.
Processor packages do
not match.
Please make sure that all
processor packages are
the same.
Refer to “Memory” in
Chapter 3.
Refer to “Processors
and PPMs” in Chapter 3.
- System Halted!
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C-3
D
Troubleshooting
This appendix provides specific troubleshooting information for your
ProLiant ML370 Generation 3 server. Use it to find details about server startup and
operation errors.
For a list of new server error messages specific to this server, refer to Appendix C,
“Server Error Messages.” For information on LEDs and switches specific to the
server, refer to Appendix E, “LED Indicators and Switches.”
For information about general troubleshooting techniques, diagnostic tools, error
messages, and preventative maintenance, refer to the Servers Troubleshooting Guide,
also included in your user documentation.
This appendix includes the following topics:
•
When the Server Does Not Start
You are provided with initial instructions on what to try and where to go for help
for the most common problems encountered during initial POST. A successful
startup requires the server to complete this test each time you power up, before
the server can load the operating system and start running software applications.
•
Diagnosis Steps
If the server does not power up after you have performed initial troubleshooting
procedures, use the tables in this section to identify possible reasons for the
problem, possible solutions, and references to other sources of information.
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D-1
Troubleshooting
•
Problems After Initial Boot
Once the server has passed the POST, you may still encounter errors, such as an
inability to load your operating system. You are provided with instructions on
what to try and where to go for help when you encounter errors after the server
completes the POST.
•
ROMPaq Disaster Recovery
During troubleshooting, it may become apparent that your system ROM is
corrupted. Because the server has redundant ROM capability, you can use the
backup ROM. If both ROMs are corrupted, you must perform the ROMPaq
disaster recovery procedure.
•
Information Resources
This section provides a list of reference information available for the server.
For troubleshooting information beyond the scope of this guide, both general and
specific to the server, refer to Table D-8 at the end of this appendix.
When the Server Does Not Start
This section provides systematic instructions on what to try and where to go for help
for the most common problems encountered during initial Power-On Self-Test
(POST). The server must first complete this test each time you power up, before it
can load the operating system and start running software applications.
WARNING: There is a risk of personal injury from hazardous energy levels.
The installation of options, and the routine maintenance and service of this
product must be performed by individuals who are knowledgeable about the
procedures, precautions, and hazards associated with equipment containing
hazardous energy circuits.
D-2
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Troubleshooting
If the server does not start:
1. Be sure that the server and monitor are plugged into working outlets.
2. Be sure that the power source is working properly:
a. Check the status using the Power On/Standby LED. For the location and
explanation of the Power On/Standby LED, refer to “Front Panel LEDs” in
Appendix E.
b. Be sure that the Power On/Standby button was pressed firmly.
Refer to the Servers Troubleshooting Guide for details on power sources and
what else to check.
3. Be sure that the power supplies are working properly.
a. Check the status using the power supply LEDs. For the location and
explanation of these LEDs, refer to “Hot-Plug Power Supply LEDs” in
Appendix E.
b. Also refer to the Servers Troubleshooting Guide for information about power
sources.
4. If the server does not complete POST or start loading an operating system, refer
to the Servers Troubleshooting Guide for information about general loose
connections.
5. If the server is rebooting repeatedly, be sure that the server is not rebooting
because of a problem that initiates an Automatic Server Recovery-2 (ASR-2)
reboot.
You can enable ASR-2 to restart the server and automatically load the operating
system. Should a critical error occur, ASR-2 logs the error in the IML and
restarts the server.
For more information about ASR-2 and other reasons for repeated booting, refer
to the Servers Troubleshooting Guide.
6. Restart the server.
IMPORTANT: If the server does not restart, proceed to “Diagnostic Steps” in this
appendix.
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D-3
Troubleshooting
7. Check the server for the following normal power-up sequence to be sure that the
server meets the minimal hardware requirements and is powered up during
normal operations:
a. The front panel Power On/Standby LED turns from amber (standby) to solid
green (on).
b. The fans start up.
c. The external and internal system health LEDs turn solid green.
8. Check the monitor for the following messages to be sure that the server meets the
minimal hardware requirements and is powered up during normal operations:
a. ProLiant logo
b. Memory test
c. BIOS information
d. Copyright information
e. Processor initialization
NOTE: The remaining items in this list pertain to option ROMs. The messages for these
items appear only if they are installed and enabled.
f.
Multi-initiator configuration
IMPORTANT: Select the multi-initiator configuration utility (CTRL-A) only to support HP
or Compaq branded storage and clustering options. Refer to Chapter 7, “Server
Configuration and Utilities,” for additional information.
g. SCSI devices
h. RAID initialization (if a RAID controller is installed)
i.
PXE initialization
9. The operating system loads to complete the boot process.
If the server completes POST and attempts to load the operating system, go to the
“Problems After Initial Boot” section in this appendix.
D-4
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Troubleshooting
Diagnostic Steps
If the server does not power up, or powers up but does not complete POST, answer
the questions in Table D-1 to determine the appropriate actions. The flow of
questions reflects the usual flow of events during a power-on sequence. Figure D-1
illustrates the recommended diagnostic steps and decision points.
According to the answers you give, you are directed to the appropriate table in this
section. That table outlines possible reasons for the problem, options available to
assist in diagnosis, possible solutions, and references to other sources of information.
Table D-1: Diagnostic Steps
Question
Action
Question 1: Is the Power
On/Standby LED amber?
If yes, continue to question 2.
Question 2: Is the Power
On/Standby LED green?
If yes, continue to question 3.
Question 3: Is the external health
LED green?
If yes, continue to question 4.
Question 4: Is the internal health
LED green?
If yes, continue to question 5.
Question 5: Is the monitor
displaying information?
If yes, use the POST messages for
further diagnosis. Refer to
Table D-6 for details.
If no, refer to Table D-2.
If no, refer to Table D-3.
If no, refer to Table D-4.
If no, refer to Table D-5.
If no, refer to Table D-6.
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D-5
Troubleshooting
Figure D-1: Diagnostic steps
D-6
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Troubleshooting
Table D-2: Is the Power On/Standby LED Amber?
Answer
Possible Reasons
Possible Solutions
No
The server is not connected to AC power,
or no AC power is available.
Be sure that the power cord is
connected to the power supply.
A power supply problem exists. The power
supply may not be inserted properly, it may
have a damaged connector, or it may have
failed.
Be sure that the power supply is
undamaged and that the power supply
is fully seated.
There is a broken connection between the
system board and power button.
The power button/LED assembly has failed.
The system board may need to be
replaced.
Be sure that the system power and
power supply signal cables are
connected to the system board and
power supply backplane.
Be sure that the power button/LED
cable is connected to the system board.
Check for bent pins on connectors and
components.
Refer to the Servers Troubleshooting
Guide for further options regarding
power problems and general hardware
problems.
If these solutions do not solve the
problem, contact your authorized
service provider for assistance.
Yes
If the Power On/Standby LED is amber, do the following:
1.
Press the Power On/Standby button.
2.
Refer to Table D-3.
Note: For LED locations and functions, refer to Appendix E, “LED Indicators and Switches.” For
cabling configurations, refer to Chapter 6, “Server Cabling.”
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D-7
Troubleshooting
Table D-3: Is the Power On/Standby LED Green?
Answer
Possible Reasons
Possible Solutions
No
Power On/Standby button has not been
pressed firmly.
Firmly press the power button.
A power supply problem exists. The power
supply may not be inserted properly, it may
have a damaged connector, or it may have
failed.
Yes
Be sure that the power supply is
undamaged and securely seated, and
that the power supply backplane is
securely seated.
The server may have experienced a short.
Check for bent pins on connectors and
components.
The power button/LED assembly has failed.
Check for unseated expansion boards
Nonvolatile RAM (NVRAM) may be
corrupted.
Clear NVRAM. Refer to Appendix E for
the correct switch setting.
The system board may need to be
replaced.
If these solutions do not solve the
problem, contact your authorized
service provider for assistance.
If the Power On/Standby LED is green when powered up, refer to Table D-4.
Note: For LED locations and functions, refer to Appendix E, “LED Indicators and Switches.” For
cabling configurations, refer to Chapter 6, “Server Cabling.”
D-8
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Troubleshooting
Table D-4: Is the External Health LED Green?
Answer
Possible Reasons
Possible Solutions
No, it’s
amber
One power supply has failed; therefore,
power supply redundancy is lost.
Identify the failed power supply
(no green LED).
Be sure that the power supply is
undamaged and securely seated, and
that the power supply backplane is
securely seated.
Contact your authorized service
provider for replacement parts and
service.
No, it’s
red
All installed power supplies have failed.
Yes
If the external health LED is green, refer to Table D-5.
The server may have experienced a short.
Contact your authorized service
provider for replacement parts and
service.
Note: For LED locations and functions, refer to Appendix E, “LED Indicators and Switches.” For
cabling configurations, refer to Chapter 6, “Server Cabling.”
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D-9
Troubleshooting
Table D-5: Is the Internal Health LED Green?
Answer
Possible Reasons
Possible Solutions
No, it’s
amber
A processor is in pre-failure condition.
Use amber failure LEDs to identify:
A DIMM is in pre-failure condition.
•
Missing components
One memory bank is valid, but another
bank is missing a DIMM.
•
Degraded components
•
Failed components
•
Improperly installed components
One memory bank is valid, but another
bank has mismatched DIMMs installed.
One memory bank is valid, but another
bank has an unsupported DIMM type
installed.
Contact your authorized service
provider for replacement parts and
service.
A memory bank has failed, and the online
spare memory feature has copied
information to the redundant bank.
A redundant fan has failed.
continued
D-10
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Troubleshooting
Table D-5: Is the Internal Health LED Green? continued
Answer
Possible Reasons
Possible Solutions
No, it’s
red
A processor has failed.
Use amber failure LEDs to identify:
Processor 1 is not installed.
•
Missing components
A processor is an unsupported type.
•
Failed components
Processors are mismatched (speed and/or
type).
•
Improperly installed components
•
Overtemperature event
A PPM has failed.
A PPM is not installed.
A processor or PPM is installed, but the
corresponding processor or PPM is
missing.
Contact your authorized service
provider for replacement parts and
service.
A DIMM has experienced a multibit error.
No valid memory in the server. Populated
banks have mismatched DIMMs.
No valid memory in the server. Populated
banks have missing DIMMs.
No valid memory in the server. Populated
banks have unsupported DIMM types.
Populated DIMMs are not in the correct
order.
A required fan has failed.
An overtemperature condition has
occurred.
Yes
If the internal health LED is green, refer to Table D-6.
Note: For LED locations and functions, refer to Appendix E, “LED Indicators and Switches.” For
cabling configurations, refer to Chapter 6, “Server Cabling.”
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D-11
Troubleshooting
Table D-6: Is the Monitor Displaying Information?
Answer
Possible Reasons
Possible Solutions
No
The monitor may not have power.
Be sure that the monitor power cord is plugged in
and that the monitor power button has been
pressed.
Video may not be connected
properly.
Nonvolatile RAM (NVRAM) may
be corrupted.
The system ROM and redundant
ROM may be corrupted.
The system board may need to
be replaced.
If a video card is installed, be sure that the video
cable is properly connected.
If a Remote Insight Lights-Out Edition expansion
board is installed, be sure that the video cable is
connected to the video connector on this
expansion board.
Check the video connections. Refer to the Servers
Troubleshooting Guide for information about video
problems.
Clear NVRAM. Refer to Appendix E for the correct
switch setting.
Are there any audible indicators, such as a series
of beeps? A series of beeps is the audible signal
indicating the presence of a POST error message.
Refer to the Servers Troubleshooting Guide for a
complete description of each beep sequence and
the corresponding error messages.
If these steps do not solve the problem, contact
your authorized service provider for assistance.
Yes
D-12
Video is available for diagnosis. Determine the next action by observing POST progress
and error messages. Refer to the Servers Troubleshooting Guide for a complete
description of each POST error message.
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Troubleshooting
Problems After Initial Boot
Once the server has passed POST, you may still encounter errors, such as an inability
to load your operating system. Table D-7 identifies possible solutions to help you
troubleshoot server installation problems that occur after the initial boot.
Refer to the Servers Troubleshooting Guide for more information regarding software
problems.
Table D-7: Problems After Initial Boot
Problem
Possible Cause
Possible Solution
Server cannot load
SmartStart.
SmartStart requirement
not performed.
Check the SmartStart Release Notes provided in
the SmartStart Online Reference Information on
the SmartStart CD.
The CD-ROM drive is
not working.
Check the IDE signal cable and power cable that
connect the CD-ROM drive to the system board
for proper connection.
Insufficient memory is
available.
A rare Insufficient Memory message may
display the first time SmartStart is booted on
certain unconfigured servers. Simply cold-boot the
machine with the SmartStart CD inserted in the
CD-ROM drive to correct the problem.
Existing software is
causing conflict.
Run the System Erase Utility. Read the caution in
this table. Refer to the instructions in the Servers
Troubleshooting Guide.
continued
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D-13
Troubleshooting
Table D-7: Problems After Initial Boot continued
Problem
Possible Cause
Possible Solution
SmartStart fails
during installation.
Error occurs during
installation.
Follow the error information provided. If it is
necessary to reinstall, run the System Erase
Utility. Read the caution in this table. Refer to the
instructions in the Servers Troubleshooting Guide.
CMOS is not cleared.
Run the System Erase Utility. Read the caution in
this table. Refer to the instructions in the Servers
Troubleshooting Guide.
CAUTION: The System Erase Utility causes loss of all configuration information, as well
as loss of existing data on all connected hard drives. Before performing this operation,
refer to the Servers Troubleshooting Guide for information on running the System Erase
Utility.
continued
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Troubleshooting
Table D-7: Problems After Initial Boot continued
Problem
Possible Cause
Possible Solution
Server cannot load
operating system.
Required operating
system step was
missed.
Follow these steps:
Installation problem
occurred.
1.
Note at which phase the operating system
failed.
2.
Remove any loaded operating system.
3.
Refer to your operating system
documentation.
4.
Install the operating system again.
Refer to your operating system documentation
and to the SmartStart Release Notes on the
SmartStart CD.
Run RBSU and check the OS Selection menu.
Problem was
encountered with the
hardware you have
added to the server.
Refer to the documentation provided with the
hardware.
Problem was
encountered with
hardware added to a
new configure-to-order
server (where
available).
You must complete the factory-installed operating
system software installation before adding new
hardware to the server.
Refer to Chapter 6, “Server Cabling,” to identify
correct SCSI cabling configuration for the server.
Be sure you are following the instructions provided
in the Factory-Installed Operating System
Software Installation Guide.
Remove the new hardware and complete the
software installation. Then, reinstall the new
hardware.
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D-15
Troubleshooting
Refer to the Servers Troubleshooting Guide for the following:
•
Information you need to collect when diagnosing software problems and to
provide when contacting support
•
Instructions on how to upgrade the operating system and its drivers
•
Information about available recovery options and advice on minimizing
downtime
ROMPaq Disaster Recovery
If both sides of the redundant ROM are corrupted, the server automatically enters the
disaster recovery mode and emits three extended beeps.
To perform ROMPaq disaster recovery:
1. After hearing the three beeps, insert a ROMPaq diskette with the latest system
ROM from SmartStart.
IMPORTANT: The ROMPaq flashes both sides of the redundant ROM, and this process
may take up to ten minutes.
2. Wait until the server emits three rising beeps, indicating the completion of the
ROM flash process.
3. Cycle the system power.
D-16
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Troubleshooting
Information Resources
Refer to the following additional information for help.
Table D-8: Troubleshooting Resources
Resource
Description
Servers Troubleshooting Guide
This is a resource for obtaining troubleshooting information
that is beyond the scope of this document. It includes general
hardware and software troubleshooting information for all
ProLiant servers, a complete list of error messages along with
explanations of probable causes, and a list of appropriate
measures. This guide ships with the server.
HP ProLiant ML370 Generation 3
Server Maintenance and Service
Guide
This resource provides a complete list of all replacement
parts available, along with instructions on removal and
replacement. Find this guide as a link on the
Documentation CD or refer to
www.hp.com/products/servers/platforms
For additional information on warranties and service upgrades, refer to
www.compaq.com/services/carepaq/
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D-17
E
LED Indicators and Switches
This appendix provides information about locating and using system LEDs and
switches on a ProLiant ML370 Generation 3 server. For additional information about
troubleshooting procedures, refer to Appendix D, “Troubleshooting.”
System LEDs
The server contains several sets of LEDs that indicate the status and settings of
hardware components. This section discusses the following LEDs:
•
Front panel
•
Hot-plug SCSI hard drive
•
RJ-45 connector
•
iLO management port
•
Unit identification (UID) LEDs and switches
•
Hot-plug power supply
•
Hot-plug fan
•
System board
Information at the end of this section discusses the interactions between external
LEDs and system board LEDs in troubleshooting or assessing system status.
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E-1
LED Indicators and Switches
Front Panel LEDs
The set of five LEDs on the front of the server indicates system health. Figure E-1
and Table E-1 identify and describe the location and function of each LED.
Figure E-1: Front panel LEDs
Table E-1: Front Panel LEDs
Item
1
2
Description
Status
Means
UID switch and LED
Blue
Activated
Flashing
blue
System being managed
remotely
Off
Deactivated
Green
Normal (system on)
Amber
System degraded
Red
System critical
Off
Normal (system off)
Internal system health
LED
continued
E-2
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LED Indicators and Switches
Table E-1: Front Panel LEDs continued
Item
3
4
5
Description
Status
Means
External system
health (power supply)
LED
Green
Normal (system powered on)
Amber
Redundant power supply
failed; system power supply
no longer redundant
Red
Critical power supply failure
Off
Normal (system off)
Green
Linked to network
Flashing
green
Linked and activity on the
network
Off
No network connection
Amber
System has AC power but is
in standby mode
Green
System has AC power and is
turned on
Off
System has no AC power
NIC link/activity LED
(embedded NIC only)
Power On/Standby
button and LED
The internal health LED identifies service events for internal components in a
pre-failure or failed condition. Internal components include fans, processors, PPMs,
memory, and overtemperature conditions. For a list of these events, refer to
Appendix D, “Troubleshooting.”
Hot-Plug SCSI Hard Drive LEDs
Each hot-plug SCSI hard drive has three LEDs located on the front of the drive. They
provide activity, online, and fault status for each corresponding drive when
configured as a part of an array and attached to an active Smart Array Controller.
LED behaviors may vary, depending on the status of other drives in the array.
Figure E-2 and Tables E-2 and E-3 identify LED locations and status of each
hot-plug SCSI hard drive.
CAUTION: Before removing a hard drive, refer to the Servers Troubleshooting
Guide for information regarding hot-plug hard drive replacement guidelines.
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E-3
LED Indicators and Switches
Figure E-2: Hot-plug SCSI hard drive LEDs
Table E-2: Hot-Plug SCSI Hard Drive LEDs
Item
Description
Status
Means
1
Drive activity
On
Drive activity
Off
No drive activity
Flashing
Online activity
Off
No online activity
Flashing
Fault-process activity
Off
No fault-process
activity
2
3
E-4
Online status
Fault status
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LED Indicators and Switches
Table E-3: Hot-Plug SCSI Hard Drive LED Combinations
Activity
LED
Online
LED
Fault
LED
Status
On
Off
Off
Do not remove the drive. Removing a drive during this
process causes data loss.
The drive is being accessed and is not configured as part of
an array.
On
Flashing
Off
Do not remove the drive. Removing a drive during this
process causes data loss.
The drive is rebuilding or undergoing capacity expansion.
Flashing
Flashing
Flashing
Do not remove the drive. Removing a drive during this
process causes data loss.
The drive is part of an array being selected by the Array
Configuration Utility.
-OrThe Options ROMPaq is upgrading the drive.
Off
Off
Off
OK to replace the drive online if a predictive failure alert is
received and the drive is attached to an array controller.
The drive is not configured as part of an array.
-OrIf this drive is part of an array, a powered-on controller is not
accessing the drive.
-OrThe drive is configured as an online spare.
continued
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E-5
LED Indicators and Switches
Table E-3: Hot-Plug SCSI Hard Drive LED Combinations continued
Activity
LED
Online
LED
Fault
LED
Status
Off
Off
On
OK to replace the drive online.
The drive has failed and has been placed offline.
Off
On
Off
OK to replace the drive online if a predictive failure alert is
received, provided that the array is configured for fault
tolerance and all other drives in the array are online.
The drive is online and configured as part of an array.
On or
flashing
On
Off
OK to replace the drive online if a predictive failure alert is
received, provided that the array is configured for fault
tolerance and all other drives in the array are online.
The drive is online and being accessed.
E-6
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LED Indicators and Switches
RJ-45 Connector LEDs
The RJ-45 connectors for the network interface controller (NIC) and iLO
management on the server rear panel contains two LEDs. Figure E-3 and Table E-4
identify LED locations and status.
Figure E-3: RJ-45 connector LEDs
Table E-4: RJ-45 Connector LEDs
Item
1
2
3
4
LED Description
Status
Means
NIC activity
On or flashing
Network activity
Off
No network activity
On
Linked to network
Off
No network link
On or flashing
Network activity
Off
No network activity
On
Linked to network
Off
No network link
NIC link
iLO activity
iLO link
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E-7
LED Indicators and Switches
Unit Identification LEDs
The server includes unit identification (UID) LEDs with switches on both the front
and rear panels. The UID LEDs indicate activity status and can be toggled on and off
by the hardware push button or Insight Manager 7.
The rear UID LED provides a visual reference for locating an individual server in a
rack of servers. The rear UID contains an integrated button to activate or deactivate
the LED.
Figure E-4: Rear UID LED and switch (rack model)
The rear UID LED indicates the following states:
•
Blue = The switch is activated.
•
Blue flashing = The system is being monitored remotely.
•
Off = The switch is deactivated.
NOTE: You can activate and deactivate the UID LED from either the front or rear UID
switch.
E-8
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LED Indicators and Switches
Hot-Plug Power Supply LEDs
Determine the hot-plug power supply status by noting the color of the power supply
LED located adjacent to the AC inlet.
Figure E-5: Hot-plug power supply LEDs
Table E-5: Hot-Plug Power Supply LEDs
Item
Description
1
Secondary (redundant) power supply
2
Primary power supply
When the power supply LED is off, the following conditions may exist:
•
No AC power is available.
•
The power supply has failed.
•
The power supply is in standby mode.
•
The power supply has exceeded the current limit.
When the power supply LED is green, power is applied and the power supply is
functioning properly.
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E-9
LED Indicators and Switches
Hot-Plug Fan LEDs
Each hot-plug fan contains a dual-color LED.
Figure E-6: Hot-plug fan LEDs
The hot-plug fan LED indicates the following conditions:
•
Green = The fan is operating normally.
•
Amber = The fan has failed.
•
Off = The fan is not powered up or is not seated.
System Board LEDs
Several LEDs are located on the system board:
E-10
•
Processor status
•
PPM status
•
Memory status
•
System overtemperature
•
Online spare configuration status
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LED Indicators and Switches
Figure E-7 and Table E-6 identify system board LED locations and status indications.
Figure E-7: System board LEDs
Table E-6: System Board LEDs
Item
Description
Status
1
Memory status 1A
Amber = Memory failed
2
Memory status 2A
Off = Normal
3
Memory status 3B
4
Memory status 4B
5
Memory status 5C
6
Memory status 6C
7
System
overtemperature
Amber = System
overtemperature event
Off = Normal
continued
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E-11
LED Indicators and Switches
Table E-6: System Board LEDs continued
Item
Description
Status
8
Online spare
configuration
status
Green = Online spare memory
feature enabled. System
working normally in online spare
memory mode.
Amber = Working in fail-over
mode with online spare memory
Off = Normal memory operation.
Online spare memory feature
not being used.
9
PPM 2
10
Processor 2
11
Processor 1
12
PPM 1
Amber = Processor or PPM
failed
Off = Normal
System Board LEDs and Internal Health LED Status Combinations
When the internal health LED on the front panel illuminates either amber or red, the
server is experiencing a health event. The combinations of illuminated system board
LEDs and the internal health LED in Table E-7 indicate system status.
NOTE: The system management driver must be installed in order for the internal health LED
to provide pre-failure and system conditions.
The internal system health LEDs on the front panel indicate the current hardware
status and are used to assist in initial troubleshooting. Note that in some situations,
Insight Manager 7 reports server status differently than the health LEDs because it
tracks more system attributes.
E-12
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LED Indicators and Switches
Table E-7: System Board LEDs and Internal Health LED Status Combinations
System LED and Status
Internal Health
LED Status
Means
Processor failure, socket X
(amber)
Red
•
Processor in socket X has failed.
•
Processor has failed over to offline spare, if
the second processor is installed.
•
Processor is not installed in socket X.
•
ROM detects a failed processor during
POST.
Amber
Processor in socket X is in pre-failure condition.
Processor failure, both
sockets (amber)
Red
•
Processor types do not match.
•
Processor is not installed, but the
corresponding PPM is installed.
PPM failure, slot X
(amber)
Red
•
PPM in slot X has failed.
•
PPM X is not installed.
•
PPM is not installed, but the corresponding
processor is installed.
•
DIMM in slot X has failed.
•
DIMM has experienced a multi-bit error.
•
DIMM has reached single-bit correctable
error threshold.
•
DIMM in slot X is in pre-failure condition.
DIMM failure, slot X
(amber)
Red
Amber
continued
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E-13
LED Indicators and Switches
Table E-7: System Board LEDs and Internal Health LED Status Combinations
continued
System LED and Status
Internal Health
LED Status
Means
DIMM failure, all slots in
one bank (amber)
Red
Interleaving error: The bank is not populated
entirely or DIMMs do not all match within the
bank.
DIMM failure, all slots
(amber)
Red
•
No valid or usable memory is installed in the
system.
•
The banks are not populated in the correct
order.
System overtemperature
(amber)
Red
System has exceeded OS cautionary level or
critical hardware level.
Fan (amber)
Red
A required fan has failed.
Amber
A redundant fan has failed.
Red
Primary power supply or both power supplies
have failed.
Amber
Secondary power supply has failed.
Power supply (off)
E-14
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LED Indicators and Switches
System Board Switches
Some server operations, including adding or removing a component, changing a
security feature, or reconfiguring the server from tower to rack, require that you
reconfigure a system switch. If the system configuration is incorrect, the server may
not work properly and you may receive error messages on the screen.
This section discusses the following system board switches:
•
System maintenance
•
System identification
Figure E-8: System board switches
Table E-8: System Board Switches
Item
Description
1
System maintenance switch (SW1)
2
System identification switch (SW2)
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E-15
LED Indicators and Switches
System Maintenance Switch
The system maintenance switch (SW1) is a six-position switch that is used for system
configuration. The default setting for all six positions is Off. For the proper system
maintenance switch settings, refer to Table E-9.
Table E-9: System Maintenance Switch (SW1)
Position
Description
Settings
1
iLO security
Off = iLO security enabled.
On = iLO security disabled
2
Configuration lock
Off = System configuration can be
changed.
On = System configuration is locked
and cannot be modified.
3
4
Rack mount
indicator
Off = System is in a tower configuration.
Enable diskette
boot
Off = Booting from diskette is controlled
by RBSU.
On = System is in a rack-mounted
configuration.
On = Booting from diskette is enabled
and RBSU setting is overridden.
5
Password disable
Off = Power-on password works
normally.
On = Power-on password is disabled.
6
E-16
Invalidate
configuration
Off = Normal
On = ROM treats system configuration
as invalid.
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LED Indicators and Switches
System Identification Switch
The system identification switch (SW2) is a three-position switch that identifies the
operational configuration of the server. This switch is set to the correct configuration
for the server by default. Table E-10 identifies switch settings and positions.
CAUTION: Do not alter the default setting for the server. Doing so causes improper
server operation.
Table E-10: System Identification Switch (SW2)
Position
Description
Settings for
2.4-GHz and
2.8-GHz models
Settings for
3.06-GHz and above
models
1
ID0
Off
Off
2
ID1
Off
Off
3
ID2
Off
On
System Configuration Settings
It may be necessary at some time to clear and reset system configuration settings.
When the system maintenance switch position 6 is set to the on position, the system
is prepared to erase all system configuration settings from both CMOS and NVRAM.
For additional information about locating the switch and switch settings, refer to
“System Maintenance Switch” in this appendix. The default setting for all positions is
Off.
IMPORTANT: Clearing CMOS and/or (NVRAM) deletes configuration information. Refer to
Chapter 7, “Server Configuration and Utilities,” for complete instructions on configuring the
server.
To erase all system configuration settings:
1. Power down the server.
2. Remove the access panel.
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E-17
LED Indicators and Switches
3. Set the position 6 lever to the On position.
4. Power up the server.
All configuration settings are now erased and all system operations halt.
5. Power down the server.
6. Reset the position 6 lever to the default Off position.
7. Power up the server.
8. Press the F9 key to run RBSU and reset all system configuration settings.
NOTE: For instructions on using RBSU to reset system configuration settings, refer to
Chapter 7, “Server Configuration and Utilities.”
ROMPaq Disaster Recovery Mode
A corrupted system ROM requires that you recreate the ROM BIOS by a process
called flashing the ROM. This operation can be accomplished only when the system
is in disaster recovery (emergency repair boot) mode. When both system ROMs are
corrupt, the system defaults into disaster recovery mode automatically. Proceed by
following the instructions displayed on a monitor or event log.
IMPORTANT: Before performing this operation, refer to the Servers Troubleshooting Guide
for complete instructions on disaster recovery.
E-18
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F
Server Specifications
Server Specifications
This appendix provides operating and performance specifications for tower and rack
models of the ProLiant ML370 Generation 3 server, including:
•
Server specifications
— Dimensions
— Power requirements
— Temperature requirements
•
Minimum hardware configuration
•
Supported operating systems
•
Drivers
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F-1
Server Specifications
Table F-1: Server Specifications
Dimensions
Tower model
Rack model
Height (with feet)
46.88 cm (18.46 in)
N/A
Height (without feet)
44.45 cm (17.50 in)
22.07 cm (8.69 in)
Depth (without bezel)
63.50 cm (25.00 in)
65.43 cm (25.75 in)
Depth (with bezel)
71.12 cm (28.00 in)
N/A
Width
22.07 cm (8.69 in)
48.26 cm (19.0 in)
Weight (with no drives
installed)
33.95 kg (74.70 lb)
33.39 kg (73.46 lb)
Input requirements
Rated input voltage
90 to 264 VAC
Rated input frequency
47 to 63 Hz
Rated input current
7.3 A (110 V) to 3.6 A (220 V)
Rated input power
800 W
BTUs per hour
2732
Power supply output
Rated steady-state power
500 W
Maximum peak power
550 W for 2 minutes
Temperature range *
Operating
5° to 35°C (41° to 95°F)
Shipping
-40° to 85°C (-40° to 185°F)
Maximum wet bulb temperature
38.7°C (101.7°F)
Relative humidity (noncondensing)
Operating
5% to 95%
Non-operating
5% to 95%
* All temperature ratings shown are for sea level. There is an altitude
derating of 1°C per 300 m (1.8°F per 1,000 ft to 10,000 ft).
F-2
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Server Specifications
Minimum Hardware Configuration
Be sure that the server meets the requirements for minimum hardware configuration.
During the troubleshooting process, it may be necessary to reduce your system to its
minimum configuration, reinstalling options one at a time to determine the cause of
failure.
Table F-2: Minimum Hardware Configuration
Component
Minimum Specifications
Processors and
PPMs
Processor socket 1 and PPM slot 1 must be populated.
Fans
Fan connectors 1, 3, and 5 must be populated and the
fan cable must be connected to the system board.
Memory *
DIMM slots 1A and 2A must be populated with identical
ECC Registered DDR DIMMs.
* The maximum memory configuration is six 2-GB DIMMs.
For related information, refer to the HP ProLiant ML370 Generation 3 Server
Maintenance and Service Guide or refer to
www.hp.com/products/servers/platforms
Supported Operating Systems
To operate properly, the server must have a supported operating system. For updated
information on supported operating systems, refer to
www.hp.com/products/servers/platforms
For the latest information on Linux operating system versions and support, refer to
www.compaq.com/products/software/linux
CAUTION: If the server has a factory-installed operating system, configure the
server using the instructions in the HP Factory-Installed Operating System Software
Installation Guide or data will be lost.
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F-3
Server Specifications
Drivers
The server features new hardware that does not have driver support on all operating
system installation media. It is recommended that you use SmartStart and its Assisted
Path feature to install your operating system and the latest driver support. If you do
not use SmartStart to install your operating system, drivers for some of the new
hardware are required. For these drivers, as well as other option drivers, ROM
images, and value-add software, refer to
www.hp.com/servers/manage
For more information on maintaining current drivers, refer to the Servers
Troubleshooting Guide.
F-4
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G
System Battery
ProLiant ML370 Generation 3 servers have a memory function that requires a battery
for retaining stored information.
System Board Battery Replacement
When the server no longer automatically displays the correct date and time, you may
need to replace the battery that provides power to the real-time clock. Under normal
use, battery life is usually about five to ten years. Use a 540-milliampere, lithium, 3volt replacement battery (P/N 179322-001).
To install a new battery:
1. If the server is on, remove power from the system. Refer to “Preparing the
Server” in Chapter 3.
WARNING: To reduce the risk of electric shock or damage to the
equipment, do not disable the power cord grounding plug. The grounding
plug is an important safety feature.
WARNING: To reduce the risk of electric shock or damage to the
equipment when removing power from the server, unplug the power cord
from either the electrical outlet or the server or other product. If there is
more than one power cord, all cords must be unplugged before all power is
removed from the server.
2. Remove the access panel. Refer to “Removing the Access Panel” in Chapter 3.
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G-1
System Battery
3. Locate the system battery on the system board.
Figure G-1: Locating the system battery
4. Remove the existing battery.
Figure G-2: Removing the battery
G-2
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System Battery
5. Install the new battery.
Figure G-3: Installing the battery
6. Install the access panel. Refer to Chapter 3, “Installing Hardware Options.”
7. Reconnect the power cord and peripheral devices. Refer to “Connecting the
Power Cord and Peripheral Devices” in Chapter 4 or in Chapter 5, “Installing the
Tower Server.”
8. Power up the server. Refer to “Powering Up the Server” in Chapter 4 or in
Chapter 5, “Installing the Tower Server.”
9. Run the System Configuration Utility to reconfigure the system with the new
battery. Refer to Chapter 7, “Server Configuration and Utilities.”
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: o-appg System Battery.doc
Codename: Dizzy Devil Part Number: 281992-002 Last Saved On: 12/3/02 2:53 PM
G-3
Index
A
AC power cord See power cord
access panel
locating 3-2
removing 3-18
access panel labels 3-18
accumulators A-8
acoustic noise, reducing 7-8
administrator password
feature 1-15
setting 7-6
Advanced ECC support 1-4
Advanced Memory Protection
features 1-4
menu 7-9
support 3-32
Advanced Options menu 7-7
air baffle See processor air baffle
airflow
cautions 2-4, 2-5
requirements 2-4
ambient temperature, maximum
recommended (TMRA) 2-7
APIC table, changing settings 7-7
array configuration utilities 6-12
array controller See SCSI controller
ASR-2 See Automatic Server Recovery-2
(ASR-2)
authorized reseller xviii
Automatic Server Recovery-2 (ASR-2)
defined 7-17
disabling 7-6, 7-17
features 1-14
menu 7-6
B
baffle, air See processor air baffle
batteries
part number G-1
recycling or disposal A-8
replacement notice A-8
replacing G-1
system board, locating G-2
bezel blanks, removing 3-43
BIOS See ROM
BIOS problem diagnosis D-14
BIOS Serial Console
menu 7-8
standard 1-2
blanking panels 2-4
button, Power On/Standby 4-18, 5-4
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: p-index.doc
Codename: Dizzy Devil Part Number: 281992-002 Last Saved On: 12/3/02 2:55 PM
Index-1
Index
C
cable management arm
extending 4-13
installing 4-13
kit contents 2-11
securing cables 4-17
cables and cabling
cable management arm 4-14, 5-3
CD-ROM drive 6-4
diskette drive 6-3
external 6-10
external storage devices 6-13
fans 6-9
FCC compliance statement A-4
guidelines 6-11
hot-plug SCSI hard drive cage
option 6-8
hot-plug SCSI hard drives 6-2
Installing Rack Products video 2-3
internal 6-1
optional SCSI controller 6-6
overview 6-1
power supplies 6-10
routing 4-14, 4-17, 5-3, 6-16
SCSI 6-11
shielded A-4
tape drives 6-5
USB devices 6-14
cage nuts
installing 4-5
kit contents 2-11
Canadian notice A-4
Canadian Standards Association
regulations 2-6
CarePaq
optional installation services 2-1
website 2-1, D-17
CD-ROM drive
cabling 6-4
features 1-6
Index-2
CD-ROM drive connector See IDE
connector
CD-ROM problem diagnosis D-13
CDs
Documentation 3-1
Management 7-19
Rack Products Documentation 2-3
SmartStart 7-13
chassis comparison 3-2
Class 1 laser product A-6
Class A regulations A-4
Class B regulations A-4
clearances
rack 2-4
third-party racks 2-5
tower server 2-4
clearing NVRAM D-12
CMOS
clearing E-17
problem diagnosis D-14
Configuration Replication Utility 7-13,
7-15
configuration tools 1-12
configuring the server with RBSU 4-20, 5-5
connectors
external 1-7
internal 1-8
rear panel 3-5
standard 1-7
system board 3-10
cord See power cord
creating utility diskettes 7-14
current rating A-9
customer service website 1-2
D
data loss caution D-13
Date and Time menu 7-5
declaration of conformity A-3
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: p-index.doc
Codename: Dizzy Devil Part Number: 281992-002 Last Saved On: 12/3/02 2:55 PM
Index
default settings
RBSU, changing 7-3
system identification switch
(SW2) E-17
system maintenance switch (SW1) E-16
diagnostics
support, described 1-10
system health LEDs, features 1-10
system health LEDs, locating 3-3, 3-4
tools 1-16
Diagnostics Utility
accessing 7-16
features 1-14, 1-16
DIAGS See Diagnostics Utility
dimensions, server F-2
DIMM slots
banks, identifying 3-33
locating 3-33
population order 3-32
DIMMs See also DIMM slots; memory
caution 3-32
installation guidelines 3-34
installing 3-36
disaster recovery mode E-18
diskette boot control, setting in RBSU 7-4
Diskette Builder Utility 1-13, 7-14
diskette drive
accessing 3-4
cabling 6-3
features 1-6
locating 3-2, 3-3, 3-4
diskette drive connector, locating 3-11
diskette write control, setting in RBSU 7-4
disposal, battery A-8
documentation See also guides
Insight Manager 7 7-15
SmartStart Scripting Toolkit 7-15
Documentation CD 3-1
drivers F-4
E
electrical grounding requirements 2-6
environmental requirements
airflow 2-4
electrical grounding 2-6
overview 2-3
power 2-6
space 2-4
temperature 2-7
equipment, Class A and B A-2
error messages C-1
ESD (electrostatic discharge)
additional information B-2
damage B-1
precautions B-1
Ethernet network interface controller
(NIC) 1-6
Ethernet port, locating 3-5, 3-6
events
printing IML 7-19
viewing IML 7-18, 7-19
expansion boards
installation support 3-71
installing 3-75
slot covers, removing 3-73
expansion slot covers, removing 3-73
expansion slots
features 1-5
rear panel, locating 3-5, 3-6
system board, locating 3-11
extending rack server 4-23
external devices, cabling 6-10
external drives See VHDCI SCSI connector
external system health LED
locating 3-3, 3-4
status E-3
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: p-index.doc
Codename: Dizzy Devil Part Number: 281992-002 Last Saved On: 12/3/02 2:55 PM
Index-3
Index
F
G
fan cage, installing 3-62
fan connectors
redundant option, locating 3-11
system board, locating 3-11
fan LEDs, overview 3-61
fan speed, configuring with RBSU 7-8
fans
cabling 6-9
features 1-10
hot-plug, installing 3-64
LEDs, hot-plug E-10
locating 3-61
minimum requirements F-3
redundant hot-plug, replacing 3-65
redundant option support 1-10
redundant, hot-plug fan cage,
installing 3-60
FCC See Federal Communications
Commission (FCC)
features
diagnostic tools 1-16
security 1-15
server 1-1
standard 1-4
Federal Communications Commission
(FCC)
compliance notices, Class A and B A-2
declaration of conformity A-3
notice A-1
requirements A-3
rules A-2, A-3
fitting tool, for cage nuts 4-6
front bezel
key lock 1-15
opening 3-12
front bezel key 3-12
front panel components 3-3
grounding See electrical grounding
requirements
grounding methods B-1, B-2
guides
Factory-Installed Operating System
Software Installation Guide D-15
HP ProLiant ML370 Generation 3
Server Maintenance and Service
Guide D-17
Servers Troubleshooting Guide D-1
SmartStart Scripting Toolkit User
Guide 7-15
Index-4
H
hard drive LEDs E-3
hard drives
external SCSI, guidelines 6-12
hot-plug SCSI, cabling 6-2
hot-plug SCSI, installation
guidelines 3-38
hot-plug SCSI, installing 3-41
LEDs E-3
non-hot-plug, installing 3-48
supported 1-5
supported features 1-7
hardware
diagnosing problems after adding D-15
installation 3-1
installation services 2-1
minimum requirements F-3
hazardous energy level, warning D-2
height, server F-2
hot-plug fans See fans
hot-plug hard drives See hard drives
hot-plug power supply See power supply
hot-plug SCSI drive cage See SCSI drive
cage
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: p-index.doc
Codename: Dizzy Devil Part Number: 281992-002 Last Saved On: 12/3/02 2:55 PM
Index
HP
addresses A-3
telephone numbers A-3
website xviii
I
IDE connector, locating 3-11
iLO See Integrated Lights-Out (iLO)
IML See Integrated Management Log
(IML)
Insight Manager 7
defined 1-14, 7-15
documentation 7-15
optional installation services 2-1
Pre-Failure Warranty 1-12
support for iLO 1-9
installation
optional services 2-1
problems D-13
third-party options, caution 2-7
weight warnings 2-8
installing
cable management arm 4-13
cage nuts 4-5
DIMMs 3-36
expansion boards 3-71, 3-75
fans 3-60
hard drive blanks 3-40
hardware, overview 3-1
hot-plug fans 3-64
hot-plug SCSI hard drives 3-38
memory 3-32
operating systems 4-21, 5-6
power supplies 3-67
processor air baffle 3-31
processor power modules (PPMs) 3-31
processors 3-22
rack rails 4-7
rack server 4-1
SCSI hard drives 3-41
server rails 4-6
tape drives 3-53
tower server 5-1
Installing Rack Products video 2-3
Integrated Lights-Out (iLO)
features 1-9
management port, locating 3-5, 3-6
Integrated Management Log (IML)
features 1-14, 7-17
printing the log 7-19
viewing the log 7-18
Integration Server 7-13
interfaces See connectors
internal system health LED
locating 3-3, 3-4
status E-2
International Electrotechnical Commission
(IEC) regulations 2-6
international regulations A-7
J
Japanese notice A-5
K
keyboard connector, locating 3-5, 3-6
kit contents 2-10
L
labels
laser A-7
product rating 2-6
laser
Class 1 product A-6
compliance A-6
device regulatory compliance
notice A-6
information A-7
product label A-7
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: p-index.doc
Codename: Dizzy Devil Part Number: 281992-002 Last Saved On: 12/3/02 2:55 PM
Index-5
Index
regulations, CDRH A-6
type A-7
LEDs
external system health 3-3, 3-4, E-3
fans 3-61
front and rear unit identification E-8
front panel E-2
hard drives 3-41, E-3
hot-plug fans E-10
internal system health 3-3, 3-4, E-2
locating power supplies E-9
NIC link/activity 3-3, 3-4, E-3
overview E-1
Power On/Standby 3-2, 3-16, E-3
power supply E-9
power-up sequence 4-19, 5-5
RJ-45 E-7
system board E-10
system health, features 1-10
unit identification (UID), front
panel 3-4, 3-16, E-2
unit identification (UID), rear
panel 3-16, E-8
legacy USB device support 7-12
Linux website information F-3
lithium battery A-8
logs, IML 7-17
M
maintenance and service guide,
overview 4-22, 5-8
maintenance, routine 4-22, 5-8
management tools 1-12
media bays See removable media bays
media door, opening 3-14
memory
enabling as Advanced ECC 7-4
enabling online spare memory
support 7-4
Index-6
features 1-4
installation 3-32
insufficient during installation D-13
minimum requirements F-3
online spare 3-32
online spare configuration 3-34
online spare support 1-4
option kits 3-36
part numbers 3-36
problem diagnosis D-13
standard configuration 3-34
mode, disaster recovery E-18
modifications, FCC compliance
statement A-3
mouse connector, locating 3-5, 3-6
mouse, FCC compliance statement A-9
MPS Table Mode, defined 7-7
Multi-Initiator Configuration Utility
features 1-14
uses 7-19
N
navigation, ROM-Based Setup Utility 7-2
network interface controller (NIC)
features 1-6
port 3-5, 3-6
network LED See NIC link/activity LED
network server mode, setting 7-6
NFPA regulations
electrical grounding 2-6
power 2-6
NIC See network interface controller (NIC)
NIC link/activity LED 3-3, 3-4, E-3
non-hot-plug hard drives See hard drives
non-volatile memory, configuring with
RBSU 7-7
nonvolatile RAM See NVRAM
normal power-up sequence D-4
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: p-index.doc
Codename: Dizzy Devil Part Number: 281992-002 Last Saved On: 12/3/02 2:55 PM
Index
notice
Canadian A-4
Japanese A-5
BSMI A-6
NVRAM
problem diagnosis D-12
when to clear D-12
write protect 1-16
O
Online ROM Flash Utility
features 1-13
operating system support 7-11
online spare memory
configurations 3-32
configuring with RBSU 7-9
overview 3-34
requirements 3-35
support 1-4
operating systems
driver information F-4
installation problems D-15
installing 4-21, 5-6
optional installation services 2-1
selecting 4-20, 5-5
selecting with RBSU 7-4
support for IML 7-18
support matrix website 4-21, 5-7
supported F-3
website F-3
optimum environment 2-3
options
hot-plug SCSI drive cage 1-2, 3-57, 6-8
memory 3-36
rack adapters 4-25
racks 1-2
redundant hot-plug fan cage 3-62
redundant hot-plug fans 1-10
redundant hot-plug power supply 1-11
Remote Insight Lights-Out Edition II
(RILOE II) 1-2
website 3-22
P
panels, blanking 2-4
parallel connector, locating 3-5, 3-6
parallel interface control 1-16
part numbers
batteries G-1
memory option kits 3-36
passwords
administrator 1-15
clearing or bypassing 7-6
power-on 1-15
setting 7-6
PCI Devices menu 7-5
PCI-X guide clip
releasing 3-45
securing 3-77
PCI-X slots See expansion slots
PDU (power distribution unit) 2-7
peripheral devices
cabling 6-10
connecting 4-14, 5-3
personal injury warning D-2
ports See connectors
POST See Power-On Self-Test
POST error messages C-1
POST Speed Up, defined 7-7
power button See Power On/Standby button
power cord
connecting 4-14, 5-3
current rating A-9
placement A-9
securing 4-15, 5-3
set A-9
voltage rating A-9
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: p-index.doc
Codename: Dizzy Devil Part Number: 281992-002 Last Saved On: 12/3/02 2:55 PM
Index-7
Index
power cord management clip 3-70
power distribution unit (PDU) 2-7
Power On/Standby button
function E-3
locating 3-3, 3-4
powering down the server 3-16
powering up the server 4-18, 5-4
Power On/Standby button/LED assembly
cabling 6-10
locating 3-2, 3-3, 3-4
Power On/Standby LED
function E-3
locating 3-2
powering down the server 3-16
power requirements, caution 2-9. See also
electrical grounding requirements
power specifications F-2
power strips, requirements 2-6, 2-7
power supply
cabling 6-10
features 1-11
installing 3-67
LEDs, hot-plug E-9
rear panel, locating 3-5, 3-6
redundant option 1-11
redundant option bay, locating 3-5
power supply connector, locating 3-11
power supply signal connector,
locating 3-11
powering down the server
procedures 3-15
warning 2-9
powering up
rack server 4-18
tower server 5-4
power-on password 1-15
Power-On Self-Test (POST) 1-16
preboot execution environment (PXE),
supported 1-6, 7-4
primary operating system 7-4
printing the event list 7-19
Index-8
processor air baffle
installing 3-31
removing 3-23, 3-44
processor fans, locating 3-61
processor power module (PPM) slots,
locating 3-11, 3-24
processor power module (PPM),
installing 3-31
processor sockets, locating 3-11, 3-24
processors and processor assemblies
features 1-4
installing 3-22
installing, caution 3-29
minimum requirements F-3
product ID labels, locating 3-8
PXE See preboot execution environment
(PXE)
PXE support, embedded NIC settings in
RBSU 7-4
Q
QuickLock 1-15, 7-6
R
rack bezel, securing to rack 4-12
Rack Builder Pro Configuration Tool
overview 2-2
using 4-4
rack installation
optimum environment 2-3
optional installation service 2-1
planning resources 2-2
rack kit contents 2-10
rack options, supported 1-2
Rack Products Documentation CD 2-3
rack rails
installing onto rack 4-7
kit contents 2-11
rack resource kit 2-2
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: p-index.doc
Codename: Dizzy Devil Part Number: 281992-002 Last Saved On: 12/3/02 2:55 PM
Index
rack server See also racks
cable management 4-17
chassis components 3-2
extending 4-23
front panel components 3-4
installing 4-1
installing rack rails 4-7
installing server rails 4-6
lifting 4-10
media door, opening 3-14
powering up 4-18
rear panel components 3-6
removing access panel 3-20
rack stability, warning 2-7
rack template
kit contents 2-11
measuring rack 4-3
racks See also rack server
cage nuts, installing 4-5
cautions 4-3
extending server 4-23
installing 4-1
option kits 4-25
population order 4-3
round-hole rack adapter kit 4-26
Telco adapter kit 4-25
using rack template 4-3
RAID controller See SCSI controller
rails See rack rails; server rails
RBSU See ROM-Based Setup Utility
(RBSU)
rear panel components 3-5
recharge warning A-8
recovery mode, disaster E-18
recycling, battery A-8
redundant hot-plug fans option 1-10
redundant hot-plug power supply
option 1-11
redundant ROM
accessing 7-10
benefits 7-10
defined 7-10
support 1-9, 1-12
registering the server 4-22, 5-7
regulations, Class A and B A-2
regulatory compliance, identification
number A-1
Remote Insight Lights-Out Edition II
(RILOE II)
features 1-2, 3-11
overview 3-77
remote management connector,
locating 3-11
remote management software See
Integrated Lights-Out (iLO); Remote
Insight Lights-Out Edition II (RILOE II)
remote management UID LEDs E-8
removable media bay
hot-plug SCSI drive cage option 1-2,
3-57, 6-8
locating 3-2, 3-3, 3-4
population order 3-43
standard features 1-6
removable media devices
full-height, installing 3-53
half-height, installing 3-53
non-hot-plug hard drives,
installing 3-48
removing
access panel 3-18
bezel blanks 3-43
expansion slot covers 3-73
hard drive blanks 3-40
processor air baffle 3-23, 3-44
replacement guidelines, system board D-12
replacing redundant hot-plug fans 3-65
requirements See also electrical grounding
requirements; environmental
requirements
Diskette Builder 7-14
FCC A-3
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: p-index.doc
Codename: Dizzy Devil Part Number: 281992-002 Last Saved On: 12/3/02 2:55 PM
Index-9
Index
resources, rack planning 2-2. See also
documentation; guides
RFI/EMI connector hoods A-4
RILOE II See Remote Insight Lights-Out
Edition II (RILOE II)
RJ-45 connector See Ethernet port
ROM
features 1-9
flash utility 7-11
problem diagnosis D-14
upgrading 7-11
ROM legacy USB device support 7-12
ROM-Based Setup Utility (RBSU)
Advanced Options menu 7-7
Automatic Server Recovery-2 menu 7-6
BIOS Serial Console menu 7-8
Date and Time menu 7-5
external cabling 6-12
features 1-12
initial configuration 4-20, 5-5
menu options 7-3
navigation 7-2
overview 7-2
PCI Devices menu 7-5
saving configuration 7-9
selection keys 7-2
Server Asset Text menu 7-7
Server Passwords menu 7-6
Standard Boot Order (IPL) menu 7-5
System Options menu 7-4
Utility Language menu 7-9
ROMPaq disaster recovery
mode, automatic launch 7-10
overview E-18
procedure D-16
ROMPaq utility
defined 7-11
features 1-9, 1-12
functions 7-11
round-hole racks
option kit 4-26
Index-10
routine maintenance 4-22, 5-8
routing cables 4-14, 5-3, 6-16
S
screw retaining plate
installing 4-14
kit contents 2-11
SCSI cables
guidelines 6-11
overview 6-11
SCSI connectors
external drives See VHDCI SCSI
connector
locating 3-11
SCSI controller
integrated, features 1-5
optional, cabling 6-6
SCSI drive cage
locating 3-2, 3-3, 3-4
removable media bay option 1-2, 3-57,
6-8
SCSI hard drive bays, caution 3-40
SCSI hard drive blanks
installing 3-40
removing 3-40
SCSI hard drive IDs, identifying 3-39
SCSI hard drive LEDs E-3
SCSI hard drive slots, locating 3-39
SCSI hard drives See hard drives
SCSI IDs See SCSI hard drive IDs
security features
administrator password 7-6
network server mode 7-6
overview 1-15
QuickLock 7-6
server passwords 7-6
serial connector A, locating 3-5, 3-6
serial connector B, locating 3-5, 3-6
serial interface control 1-16
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: p-index.doc
Codename: Dizzy Devil Part Number: 281992-002 Last Saved On: 12/3/02 2:55 PM
Index
serial number, locating 3-7
Series 7000 racks
airflow requirements 2-5
caution, airflow 2-5, 4-3
Series 9000 racks, airflow requirements 2-5
series number A-1
Server Asset Text menu 7-7
server error messages C-1
server features 1-1
server installation
optimum environment 2-3
planning 2-1
Server Passwords menu 7-6
server rails
installing onto the server 4-6
kit contents 2-11
server registration 4-22, 5-7
server shipping contents
tower server 2-11
server specifications F-1
services
optional installation 2-1
website D-17
shielded cables A-4
shipping contents
tower server 2-11
shutting down the server See powering
down the server
site planning
Installing Rack Products video 2-3
optimum environment 2-3
Rack Builder Pro Configuration
Tool 2-2
Smart Array Controller, cabling 6-6
SmartStart
creating support diskettes 7-14
features 1-13
installation problems D-13
SmartStart CD
contents 7-13
using 4-20, 5-6
SmartStart Scripting Toolkit
defined 7-15
features 1-13
software See operating systems; utilities
software support diskettes See Diskette
Builder Utility
space requirements 2-4
specifications, server F-1
spring-load rack rail assembly See rack rails
Standard Boot Order (IPL) menu 7-5
static electricity See ESD
storage media, features 1-6
Survey Utility 7-19
switches
front and rear unit identification E-8
system board E-15
system identification (SW2) 3-11, E-17
system maintenance (SW1) 3-11, E-16
symbols in text xvii
system board
battery replacement G-1
when to replace D-12
system board components 3-10
system board LEDs E-10
system board switches, locating E-15
system configuration, ROM-Based Setup
Utility (RBSU) 7-2
System Erase Utility D-13
system health LEDs
features 1-10
front panel, locating 3-3, 3-4
system identification switch (SW2)
locating 3-11, E-15
settings E-17
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: p-index.doc
Codename: Dizzy Devil Part Number: 281992-002 Last Saved On: 12/3/02 2:55 PM
Index-11
Index
system maintenance switch (SW1)
locating 3-11, E-15
settings E-16
System Options menu 7-4
T
tape drives
cabling 6-5
installing 3-53
supported 1-5
technical support xviii
Telco racks See also third-party racks
option kit 4-25
stability, warning 2-8, 4-25
telephone numbers xviii, A-3
temperature requirements 2-7
temperature specifications F-2
thermal protection settings 7-8
thermal shutdown, disabling 7-6
third-party options installation, caution 2-7
third-party racks
airflow requirements 2-5
caution, airflow 2-5
TMRA (maximum recommended ambient
temperature) 2-7
tools
configuration and management,
overview 1-12
rack installation 2-11
rack planning 2-2
Torx T-15 3-6, 3-9
Torx T-15 tool 3-6, 3-9
tower server
chassis components 3-2
front bezel, opening 3-12
front panel components 3-3
installing 5-1
powering up 5-4
rear panel components 3-5
removing access panel 3-19
Index-12
troubleshooting
BIOS problems D-14
CD-ROM problems D-13
CMOS problems D-14
configure-to-order system
problems D-15
error messages C-1
factory-installed software
problems D-15
how to diagnose problems D-5, D-15
installation problems D-13, D-15
memory problems D-13
minimum hardware configuration F-3
new hardware added D-15
NVRAM problems D-12
ROM problems D-14
SmartStart problems D-13, D-15
startup problems D-3, D-15
steps to take D-3, D-5, D-15
video problems D-12
website C-1
U
UID See unit identification (UID) LEDs
and swtiches
uninterruptible power supply (UPS) 2-5,
2-9
unit identification (UID) LEDs and switches
front panel 3-4, 3-16, E-2
powering down the server 3-15
rear panel 3-5, 3-6, 3-16, E-8
Universal Hot-Plug Tape Drive 6-5
unpacking the tower server 2-11
UPS (uninterruptible power supply) 2-5,
2-9
USB connectors, locating 3-5, 3-6
USB devices
cabling 6-14
support 1-13, 7-12
utilities
Configuration Replication 7-13, 7-15
Diagnostics 7-16
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: p-index.doc
Codename: Dizzy Devil Part Number: 281992-002 Last Saved On: 12/3/02 2:55 PM
Index
Diskette Builder 7-14
overview 1-12
RBSU 7-2
ROMPaq 7-11
SmartStart Scripting Toolkit 7-15
Survey Utility 7-19
utility diskettes, creating 7-14
Utility Language menu 7-9
V
ventilation See airflow
VHDCI SCSI blank, locating 3-5, 3-6
VHDCI SCSI connector
cabling 6-10
features 1-5
locating 3-5, 3-6, 6-10
video
Installing Rack Products 2-3
memory, standard 1-8
problem diagnosis D-12
video connector, locating 3-5, 3-6
video controller, features 1-8
voltage rating A-9
W
Wake on LAN (WOL), support 1-6
warranties
features 1-11
website 1-11, D-17
websites
CarePaq 2-1, D-17
drivers F-4
HP xviii
Linux information F-3
maintenance and service guide D-17
operating system support matrix 4-21,
5-7
operating systems, supported F-3
options 3-22
Rack Builder Pro Configuration
Tool 2-2
server registration 4-22, 5-7
service 1-2
warranties 1-11, D-17
weight warnings 2-8
weight, server F-2
WOL See Wake on LAN
wrist strap, using B-2
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: p-index.doc
Codename: Dizzy Devil Part Number: 281992-002 Last Saved On: 12/3/02 2:55 PM
Index-13