2Wire 100S Network Router Installation guide

I n s t a l l a t i o n G u i d e f o r M o d e l s 1 0 0 S a n d 1 0 0 S W

Notice to Users

©2002 2Wire, Inc. All rights reserved. This manual in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior written approval.

2WIRE PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY

EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS

MANUAL, THE SOFTWARE, OR SUCH OTHER INFORMATION, IN NO EVENT SHALL 2WIRE, INC. BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, OR

SPECIAL DAMAGES, WHETHER BASED ON TORT, CONTRACT, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL, THE SOFTWARE,

OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.

2Wire, Inc. reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement.

Updates and additions to software may require an additional charge. Subscriptions to online service providers may require a fee and credit card information. Financial services may require prior arrangements with participating financial institutions.

2Wire, the 2Wire logo, OfficePortal, and HomePortal are trademarks of 2Wire, Inc. All other trademarks are trademarks of their respective owners.

___________________________________________________________________________________________________________________________

Owner’s Record

The serial number is located on the bottom of your 2Wire HomePortal. Record the serial number in the space provided here and refer to it when you call Customer Care.

Serial Number:__________________________

Safety Information

• To prevent fire or shock hazard, do not expose your HomePortal to rain or moisture.

• To avoid electrical shock, do not open the HomePortal. Refer servicing to qualified personnel only.

• Never install modem, cable, or telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

• Never touch uninsulated telephone wire or terminals unless the telephone line has been disconnected at the network interface.

• Use caution when installing or modifying cable or telephone lines.

• Avoid using your modem during an electrical storm.

• Do not use your modem or a telephone to report a gas leak in the vicinity of the leak.

• A socket outlet should be as close as possible to the unit and easily accessible.

Contents

Networking Technology Overview

Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

HomePortal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Home Phoneline Networking (HomePNA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Step 1: Getting Started

First: Locate your HomePortal key code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Second: Remove or disable conflicting applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Third: Check your computer’s browser and system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Browser Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Step 2: Connect Your First Computer to the HomePortal

Choose a computer and connection type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Ethernet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Check your connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Install the 2Wire Gateway USB driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Check your connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Home Phoneline Networking (HomePNA) Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10


Network with Ethernet Hub or Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12


Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13


Step 3: Install the HomePortal Software

Installing the HomePortal Setup Wizard on Windows PCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Starting the Setup Wizard manually on Windows PCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installing the HomePortal Setup Wizard on Macintosh computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Step 4: Add Computers to the Network

Choose a computer and connection type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Home Phoneline Networking (HomePNA) Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

The HomePortal Indicator Lights

HomePortal indicator and status lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Diagnosing connection problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

POWER indicator light is not lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

BROADBAND LINK indicator light is red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

HOME NETWORK indicator light is not lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Appendix A: 2Wire Wireless Adapter Installation

2Wire Wireless PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Installing the Wireless PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Installing Drivers For Windows 98SE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Installing Drivers For Windows ME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Installing Drivers For Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Installing Drivers For Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

2Wire Wireless USB Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Installing the Wireless USB Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Installing Drivers For Windows 98SE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Installing Drivers For Windows ME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Installing Drivers For Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Installing Drivers For Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Appendix B: Third-party Wireless Adapter Configuration

Locate the serial number and wireless encryption key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Agere ORiNOCO PC Card - Silver or Gold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Cisco Aironet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

D-Link Air DWL-650 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Apple AirPort card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Other wireless Ethernet adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Wireless configuration with Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Regulatory Information

Declaration of Conformity

License Agreement

Limited Hardware Warranty

Networking Technology Overview

A home network consists of two or more computers that have been connected so they can “talk” with each other. Individual users can now connect to Web servers worldwide through the Internet, a global computer network. A home network enables computer users in a household to share one Internet connection, share files without trading disks, and share peripherals such as printers and external drives. Several technologies are available to connect or “network” computers. These technologies include:

• Ethernet

• Universal Serial Bus (USB)

• HomePNA

• Wireless

Ethernet

Ethernet is a technology that lets you create a home network using special wiring such as the dark gray cable included with the HomePortal. Many new computers are shipped with a built-in Ethernet adapter.

If you have this kind of computer, you can use

Ethernet cable to connect the Ethernet connection jack on the computer to the

LOCAL

ETHERNET

port on the HomePortal. You can identify an Ethernet connection jack by its

rectangular shape and size, which is slightly larger than a standard telephone jack. Ethernet is recommended if your primary computer will be in the same room as the HomePortal.

For today’s home networks, you do not necessarily need Ethernet. Alternatives such as USB and HomePNA are equally effective and let you network your computers without special wiring.

USB

Most computers and digital devices manufactured in the last few years come with USB connections. USB ports, which are small and rectangular, are located on the back of the computer. Desktop computers typically have two USB ports, and notebook computers commonly have one. USB connection is recommended if your primary computer will be in the same room as the HomePortal.

1

Home Phoneline Networking (HomePNA)

The HomePortal supports the HomePNA (Home Phoneline

Networking Alliance) protocol. Home phoneline networking uses HomePNA technology to allow you to connect computers in different rooms using your home’s existing telephone wiring.

To create a home phoneline network, you need either a PCI HomePNA card installed into your computer or an external HomePNA adapter. These devices make it possible to connect each additional computer through the phoneline.

Home phoneline networking (HomePNA) is recommended for connecting secondary computers to your HomePortal if those computers are in the same room as the HomePortal, and for connecting computers in other rooms to the HomePortal.

Wireless

Wireless networking uses radio waves to connect your computers to your network. A PC Card (PCMCIA) wireless adapter looks like a flat, metal credit card with a piece of black plastic attached at one end.

Other types of wireless adapters can be attached using a USB connector. Wireless technology is recommended for networking computers in the same room as the HomePortal or for adding computers in other rooms to the network.

HomePortal

The 2Wire HomePortal residential gateway makes it possible to create a home network using any of the above technologies. By enabling you to connect the computers in your home, the HomePortal provides you with all the benefits of networking, including the ability to share one Internet connection among all the computers and computer users in your household.

The HomePortal securely delivers rich content such as games and music from the Internet, distributing it to multiple simultaneous users within your household. The HomePortal is easy to install and as easy to use as browsing the Web. The HomePortal also makes it easy to share printers, MP3 players, Internet radios, game consoles and other Internet devices.

The HomePortal enables high-speed, always-connected Internet access to the computers on your home network—while keeping your private files safe from Internet hackers. The firewall and denial-of-service attack protection built into the HomePortal keeps your data safe.

2

Step

1

Getting Started

First:

Locate your HomePortal key code

Find the Before You Start page included in your HomePortal package. This insert will help you determine the key code that you will need to install the HomePortal residential gateway on your first computer.

Second:

Remove or disable conflicting applications

Applications that enable a computer to share its Internet connection (often called Internet sharing software) and PC based firewall applications typically interfere with the HomePortal and should be removed or disabled before you install the HomePortal residential gateway. The HomePortal provides all of the same features as the products listed below so you don’t need to worry about losing Internet sharing and security capabilities. For more information on the HomePortal firewall, see Technical Support at www.2Wire.com.

If you have any of the following (or similar) applications installed on your computers, remove or disable them according to the manufacturer’s instructions before proceeding.

Internet sharing applications such as...

• 3Com HomeClick

• Microsoft Internet Connection Sharing

• Intel Anypoint ISS

Proxy software such as...

• WinGate

• Sygate

Security software such as...

• Norton Internet Security

• Black Ice

• Zone Alarm

Third:

Check your computer’s browser and system requirements

Verify that your computers meet the following minimum requirements:

Browser Requirements

Windows: Microsoft Internet Explorer 5.0 or higher (included on the HomePortal Setup Wizard CD) or

Netscape Navigator 4.7 or higher.

Macintosh: Microsoft Internet Explorer 5.0 or Netscape 4.74 or higher (included on the HomePortal

Setup Wizard CD).

3

System Requirements

• At least 32 MB of RAM

• At least one computer with CD-ROM

• 5 MB of available hard disk space for 2Wire HomePortal software

• Windows 98, 98SE, Windows ME, Windows NT 4.0 with Service Pack 6, Windows 2000,

Windows XP, or Mac OS 8.6 or higher

• Network interface card(s) appropriate to your HomePortal model.

4

Step

2

Connect Your First Computer to the HomePortal

Choose a computer and connection type

The first computer you connect to your home network is used to configure the HomePortal residential gateway for proper operation. Choose one of the following methods to connect your first computer to the

HomePortal. Save and close all open programs before you begin connecting your HomePortal.

Connection Type

Ethernet

Requires: A computer with an Ethernet port.

Recommended for: Primary computer in the same room as the HomePortal.

USB

Requires: A Windows 98, 98 SE, ME, Windows 2000, or Windows XP computer with an available USB port.


Home phoneline networking (HomePNA)

Requires: A computer with a HomePNA port or an external HomePNA adapter such as the 2Wire PC Port.

Recommended for: Additional computers in the same room as the HomePortal or computers in other rooms.

Network connection via Ethernet hub or switch

Requires: An Ethernet hub or switch and a computer with an Ethernet port.

Recommended for: Multiple computers in the same room as the HomePortal.

Wireless (Model 100SW only)

Requires: A computer with an 802.11b wireless network adapter* installed.

Wireless adapters are purchased separately from the HomePortal.

Recommended for: Mobile computers such as laptops.

Go to...

page 6

page 7

page 10

page 12

page 13

* If you use a 2Wire wireless adapter (PC card or USB adapter) in your computer for wireless

networking, the HomePortal Setup Wizard software automatically configures it to communicate with the HomePortal during setup, but you will need to install the driver. See Appendix A for detailed installation instructions.

If you are NOT using a 2Wire wireless adapter, you will need to manually configure your adapter to communicate with the HomePortal BEFORE installing the HomePortal software. See Appendix B for detailed configuration instructions.

5

Ethernet Connection

Requires a computer with an Ethernet port

1.

2.

3.

4.

Connect the Ethernet cable from your broadband modem to the

BROADBAND MODEM

port on the

HomePortal.

Connect the provided Ethernet cable from your computer to the

LOCAL ETHERNET

port on the

HomePortal.

Connect the provided AC power adapter from the HomePortal’s

POWER

port to an electrical outlet.The green

POWER

light on the front of the HomePortal should come on.

Connect the remaining cable from the broadband modem to your broadband service (cable or DSL wall jack).

5.

This connection is only required if you plan to use HomePNA to connect other computers to your network.

Connect the provided telephone cable from the

PHONE LINE

port on the HomePortal to a telephone jack.

IMPORTANT: Don’t forget to reboot your cable or DSL modem after new connections are made and make

sure that your modem is powered on before proceeding.

Check your connections

With your computer completely started, verify the

POWER

and

HOME NETWORK

indicator lights on the

front of the HomePortal are green. If they are not, see “Diagnosing connection problems” on page 22. The

BROADBAND LINK

indicator light will not turn green until the HomePortal software has been installed and an Internet connection has been established.

Continue from here to Step 3 “Install the HomePortal Software” on page 15.

6

USB Connection

Requires a Windows 98, 98 SE, Windows ME, Windows 2000, or Windows XP computer with an available USB port

Note:

In a HomePortal network, only one Windows 98, 98 SE, Windows ME, Windows 2000, or Windows

XP computer can be directly connected to the HomePortal via USB. Additional computers may be added to the network using connection options such as home phoneline networking (HomePNA). USB/HomePortal connectivity is not available for Macintosh, Windows 95, Windows 95 B OSR2, or Windows NT.

1.

2.

3.

4.

5.


BROADBAND MODEM

port on the

HomePortal.

Connect the provided USB cable from the

PC

port on the HomePortal to your computer’s USB port.

The gray end fits into the HomePortal and the beige end goes to your PC.


POWER

port to an electrical outlet.

The green

POWER



This connection is only required if you plan to use HomePNA to connect other computers to your network

.


PHONE LINE




7

Install the 2Wire Gateway USB driver

Before installing your HomePortal software, you must install the 2Wire Gateway USB driver on your computer. The following screens show the installation under Windows 98SE and may vary somewhat on

Windows ME, Windows 2000, and Windows XP.

1.

Power on your computer. The Add New

Hardware Wizard opens. Click

Next

to continue.

2.

Select

Search for best driver for your device

and click

Next

to continue.

3.

Place the HomePortal Setup Wizard CD in the

CD-ROM tray and select

CD-ROM drive

. Click

Next

to continue.

Note:

Make sure only the CD-ROM drive is selected. Otherwise, Windows may load the wrong file.

8

4.

Select

The updated driver

and click

Next

.

5.

Click

Next

.

Note:

If asked to insert your Windows CD, please do so and follow the onscreen instructions. If you don’t have your Windows

CD handy, look for the Windows.cab files in the locations listed below:

C:\WINDOWS\options\cab

C:\WINDOWS

C:\WINDOWS\system

C:\Win98

6.

7.

Click

Finish

.

Remove the CD from the CD-ROM tray, then click

Yes

to restart your computer.



9



POWER

and

HOME NETWORK







Connection

Requires a computer with a HomePNA port or an external HomePNA adapter

Computers connected with HomePNA access the Internet connection on the HomePortal residential gateway and other computers on the network using existing telephone wiring. You will need one adapter for each computer that you are connecting through HomePNA. If your computer does not have a

HomePNA port, you must install a PCI HomePNA adapter or an external HomePNA adapter. Specific instructions for installing HomePNA network adapters can be found in the individual adapter package (if purchased separately) or on your HomePortal Setup Wizard CD (if included with your HomePortal). The

HomePNA adapter shown in the following example is a 2Wire PC Port Phoneline Adapter.

1.

2.


BROADBAND MODEM

port on the

HomePortal.


PHONE LINE


10

3.

4.

5.


POWER


The green

POWER



Install your HomePNA adapter according to the manufacturer’s instructions.

Note:

If you are installing a phoneline filter, it must be installed directly between the telephone and the wall jack, as shown in the diagram. Do not connect the telephone line from the HomePNA adapter to the

phoneline filter. The network will not work properly if the phoneline filter is connected directly to the

HomePNA adapter. You can use the provided Y-adapter to connect both the HomePNA adapter and the phoneline filter to the same phone jack.

Note:

Your HomePNA card or adapter is not the analog V90 dial-up modem that may be integrated in your computer. Please make sure that you connect both separately.





POWER

and

HOME NETWORK






11

Network with Ethernet Hub or Switch

Computer has Ethernet adapter and you are using an Ethernet hub or switch

Note:

The HomePortal has an auto-crossover port. You do not need to use a special crossover cable or make any changes to the configuration of your HomePortal, Ethernet hub, or switch. The HomePortal will establish the type of port needed during setup.

3.

4.

5.

6.

1.

2.

7.

8.


BROADBAND MODEM

port on the

HomePortal.

Connect the provided Ethernet cable from the

LOCAL ETHERNET

port on the HomePortal to an open port on the hub or switch.

Connect the first computer’s Ethernet adapter to the hub or switch using an Ethernet cable.

Using another Ethernet cable (not provided), connect each additional computer to the hub or switch.

Plug the hub or switch into an electrical outlet.


POWER


The green

POWER



This connection is only required if you plan to use HomePNA to connect other computers to your

network. Connect the provided telephone cable from the

PHONE LINE


12





POWER

and

HOME NETWORK






Wireless Connection

Model 100SW only

Requires a computer with 802.11b wireless adapter installed

1.

2.

3.

4.


BROADBAND MODEM

port on the

HomePortal.


POWER


The green

POWER



Install your wireless adapter according to the manufacturer’s instructions (see note below).

Note:

If you use a 2Wire wireless adapter (PC card or USB adapter) for wireless networking, the

HomePortal Setup Wizard software automatically configures it to communicate with the HomePortal

13

during setup, but you will need to install the driver. See Appendix A for detailed installation instructions.

If you are NOT using a 2Wire wireless adapter, you will need to manually configure your adapter of choice to communicate with the HomePortal BEFORE installing the HomePortal software. See

Appendix B for detailed configuration instructions.




With your computer completely started and your wireless card properly configured, verify the

POWER

and

HOME NETWORK

indicator lights on the front of the HomePortal are green. If they are not, see “Diagnosing

connection problems” on page 22. The


indicator light will not turn green until the

HomePortal software has been installed and an Internet connection has been established.

Continue to Step 3 “Install the HomePortal Software” on page 15.

14

Step

3

Install the HomePortal Software

Before installing the HomePortal software, it is very important that you locate your

HomePortal key code and disable any conflicting applications such as firewall and file- and printer-sharing applications. See Step 1, “Getting Started.”

Installing the HomePortal Setup Wizard on Windows PCs

Note:

Close all programs before running the HomePortal Setup Wizard.

Place the HomePortal Setup Wizard CD (see note below) in the CD-ROM drive of your computer and follow the onscreen instructions. It may take up to one full minute for the Setup Wizard to start.

Note:

XP users should use the HomePortal Setup Wizard for Windows XP CD.

Starting the Setup Wizard manually on Windows PCs

After one minute, if the Setup Wizard does not run automatically, follow these steps:

1.

2.

Double-click the

My Computer

icon located on the desktop.

Double-click the icon that corresponds to your CD-ROM drive, then double-click

Setup.exe

.

Follow the onscreen instructions.

3.

First computer only: After the Setup Wizard completes, the

BROADBAND LINK

indicator light on the front of the HomePortal flashes green as it attempts to establish a connection to your broadband service provider. This could take several minutes. The light will turn solid green when the connection is established. Your Web browser will automatically launch to complete the installation of the HomePortal software.

15

Installing the HomePortal Setup Wizard on Macintosh computers

IMPORTANT: If your Macintosh does not have a current Web browser, you must install one before

installing the HomePortal software. To install a browser, drag the folder from the HomePortal Setup Wizard

CD to your Macintosh hard drive, double-click the browser icon, then follow the onscreen instructions.

1.

2.

Note:

Close all programs before running the HomePortal Setup Wizard.

3.

Place the HomePortal Setup Wizard CD in the CD-ROM drive of your computer.

Double-click on the 2Wire icon. Double-click the 2Wire install icon and click

Continue

.

Click

Install

to copy the HomePortal software to a folder called

2Wire HomePortal

on the Macintosh hard drive. To copy the files to a different folder, click

Select Folder...

from the pull-down menu and select another folder. Click

Install

and follow the onscreen instructions.

First computer only: After the Setup Wizard completes, the

BROADBAND LINK

indicator light on the front of the HomePortal flashes green as it attempts to establish a connection to your broadband service provider. This could take several minutes. The light will turn solid green when the connection is established. Your Web browser will automatically launch to complete the installation of the HomePortal software.

16

Step

4

Add Computers to the Network

Choose a computer and connection type

After your first computer is connected to the HomePortal residential gateway and your Internet connection has been established, it is time to connect the other computers to the network.

Use any or all of the following methods to connect additional computers to your network.

Connection Type

USB

Requires: A Windows 98, 98 SE, ME, Windows 2000, or Windows XP computer with an available USB port.


Home phoneline networking (HomePNA)

Requires a computer with a HomePNA port or an external HomePNA adapter such as the 2Wire PC Port.

Network connection via Ethernet hub or switch

Requires an Ethernet hub or switch and a computer with an Ethernet port.

Wireless (Model 100SW only)

Requires a computer with an 802.11b wireless network adapter installed.*

Go to...

page 18

page 19

page 12

page 20

* If you use a 2Wire wireless adapter for wireless networking, the HomePortal Setup Wizard software

automatically configures it to communicate with the HomePortal during setup, but you will need to install the driver. See Appendix A for detailed installation instructions.

If you are NOT using a 2Wire wireless adapter, you will need to manually configure your adapter to communicate with the HomePortal BEFORE installing the HomePortal software. See Appendix B for detailed configuration instructions.

17

USB Connection

Requires a Windows 98, 98 SE, Windows ME, Windows 2000, or Windows XP computer with an available USB port

Note:

In a HomePortal network, only one Windows 98, 98 SE, Windows ME, Windows 2000, or Windows

XP computer can be directly connected to the HomePortal residential gateway using the USB connection.

Additional computers may be added to the network using connection options such as Ethernet.

HomePortal USB connectivity is not available for Macintosh, Windows 95, Windows 95 OSR2, or

Windows NT.

1.

Connect the provided USB cable from the

PC

port on the HomePortal to the USB port on your computer.

Before installing your HomePortal software on this computer, you must install a 2Wire Gateway USB

driver. See page 8 for detailed instructions on installing this driver.

Repeat Step 3 “Install the HomePortal Software” on page 15.

18


Connection

Requires a computer with a HomePNA port or an external HomePNA adapter

Computers connected with HomePNA access the Internet connection on the HomePortal residential gateway and other computers on the network using existing telephone wiring. You will need one adapter for each computer that you are connecting through HomePNA. If your computer does not have a

HomePNA port, you must install a PCI HomePNA adapter or an external HomePNA adapter. Specific instructions for installing HomePNA network adapters can be found in the individual adapter package (if purchased separately) or on your HomePortal Setup Wizard CD (if included with your HomePortal). The

HomePNA adapter shown in the following example is a 2Wire PC Port Phoneline Adapter.

1.

Install the HomePNA adapter according to the manufacturer’s instructions.

After your adapter is successfully installed, repeat Step 3 “Install the HomePortal

Software” on page 15.

19

Wireless Connection

Model 100SW only

Requires a computer with 802.11b wireless adapter installed

Note:

If you use a 2Wire wireless adapter for wireless networking, the HomePortal Setup Wizard software automatically configures it to communicate with the HomePortal during setup, but you will need to install the driver. See Appendix A for detailed installation instructions.

If you are NOT using a 2Wire wireless adapter, you will need to manually configure your adapter of choice to communicate with the HomePortal BEFORE installing the HomePortal software. See Appendix B for detailed configuration instructions.

1.

Install your wireless adapter according to the manufacturer’s instructions (see note above).

After your adapter is successfully installed, repeat Step 3 “Install the HomePortal

Software” on page 15.

20

The HomePortal Indicator Lights

HomePortal indicator and status lights

The HomePortal has three indicator lights that can be used to diagnose installation and connection problems. The following tables describe how to interpret the

POWER

,

BROADBAND LINK

, and

HOME

NETWORK

lights.

Broadband Link light

OFF

Blinking orange

Solid red

Solid orange

Blinking green

Solid green

Home Network light

OFF

ON

Power light Operating state

OFF The HomePortal is not getting power.

Blinking green

Solid green

Solid red

The HomePortal is booting up.

Power is on.

System error. Contact Technical Support.

Operating state

No broadband signal is present. The HomePortal is not plugged into a power outlet, or the HomePortal is not physically connected to your broadband service.

The HomePortal is attempting to establish a physical broadband connection.

The HomePortal has not detected a broadband signal.

The HomePortal has established a physical broadband connection but was not able to successfully connect to your Internet Service Provider, or has not yet been configured.

The HomePortal is attempting to establish a connection to your broadband service(s).

The HomePortal is fully connected to your broadband service(s).

Operating state

The HomePortal is not plugged into a power outlet, or the HomePortal is not connected to any computer or hub by way of HomePNA, USB, Ethernet, or wireless.

The HomePortal is connected to a computer or hub by way of HomePNA,

USB, Ethernet, or wireless.

21

Diagnosing connection problems

This section describes some connection problems you may encounter with your HomePortal home network and provides suggestions for solving those problems. If the problem you are having is not covered here or in the 2Wire online Help system, or if the suggestions provided do not solve the problem, call your

Technical Support provider.

POWER indicator light is not lit

If the

POWER

indicator light is not lit, the HomePortal is not getting power:

2.

3.

1.

Check to see if the power cable is plugged into the power outlet or power strip.

If the power cable is plugged into a power strip, make sure the power strip is turned on.

Make sure the power cord is correctly and securely connected into the HomePortal.

Verify that both ends of the power cord are firmly plugged into the brick.

4.

Note:

If the

POWER

indicator light is red (signifying a system error), or does not light after performing the steps above, contact 2Wire Customer Care.

BROADBAND LINK indicator light is red

If the

BROADBAND LINK

indicator light is red, the HomePortal has not established a connection to your broadband service provider:

2.

3.

4.

1.

Go to the HomePortal default page (http://homeportal) and click the

Info

button. Follow the onscreen instructions.

Verify that your broadband modem is connected to the HomePortal

BROADBAND MODEM

port.

Verify that your broadband service is activated.

Verify that your cable modem is connected to a cable outlet.

HOME NETWORK indicator light is not lit

If your networked computers are powered on and the

HOME NETWORK

indicator light is not lit, the

HomePortal may not have been connected correctly. Double check the connection diagrams for your particular connection type against your completed HomePortal setup.

22

Appendix

A

2Wire Wireless Adapter

Installation

2Wire Wireless PC Card

The Wireless PC Card is a wireless network card that fits into any standard PC Card Type II slot. A standard Ethernet card requires a cable connection to a hub or a patch panel. Using the Wireless PC Card, you have the same connectivity without the wires. Expanding or redesigning your network is easy, and unlike cabled Ethernet, the Wireless PC Card allows you to roam throughout the network while remaining connected to the LAN.

Follow these steps to install the Wireless PC Card:

Step 1 -

Install the Wireless PC Card.

Step 2 -

Install the drivers.

Step 3 -

Reboot your computer so Windows recognizes the adapter.

The following sections give you detailed instructions for completing each step.

Note:

If you are running Windows XP, drivers are located on the HomePortal Setup Wizard for Windows

XP CD.

Installing the Wireless PC Card

To install the Wireless PC Card, turn off your computer and simply insert the card into the PC

Card slot. If you have a desktop computer, you need to use an internal wireless adapter in order to insert the Wireless PC Card.

23

Installing Drivers For Windows 98SE

1.



Next

to continue.

2.

When the next window opens, select

Search for a better driver for your device

(Recommended)

, and click

Next

.

3.

Insert the HomePortal Setup Wizard CD into your CD-ROM drive, uncheck

Floppy disk drives

, select the

CD-ROM drive

checkbox, and click

Next

.

24

4.

Windows locates the best driver for your device. Click

Next

to continue.

5.

After the drivers are copied, click

Finish

.

6.

When the System Setting Change window opens, click

Yes

to reboot your computer and complete the installation.

Installing Drivers For Windows ME

1.

2.

Power on your computer and insert the

HomePortal Setup Wizard CD into your CD-

ROM drive.

When the Add New Hardware Wizard window opens, select

Automatic search for a better driver (Recommended)

, and click

Next

.

25

3.

After the driver files are copied, click

Finish

.

4.

When the System Settings Change window opens, click

Yes


Installing Drivers For Windows 2000

1.

2.



ROM drive.

When the Found New Hardware Wizard window opens, click

Next

to continue.

3.

The next window prompts you to install device drivers. Select

Search for a suitable driver for my device (recommended)

, and click

Next

.

26

4.

When the Locate Driver Files window opens, uncheck


, select the

CD-

ROM drives

checkbox, and click

Next

.

5.

When the Driver Files Search Results window opens, click

Next

.

6.

When the Digital Signature Not Found window opens, click

Yes

to copy the driver files.

27

7.

Click

Finish

to complete the installation.

Installing Drivers For Windows XP

1.

2.

Power on your computer and insert the HomePortal Setup Wizard for Windows XP CD into your

CD-ROM drive.

When the Found New Hardware Wizard window opens, select

Install from a list or specific location (Advanced)

and click

Next

to continue.

3.

When prompted to choose your search and installation options, ensure that the

Search removable media (floppy, CD-ROM)

checkbox is selected.

28

4.

If the Hardware Installation window opens, click

Continue Anyway

to copy the driver files. If the Hardware Installation window does not open, continue to step 5.

5.

6.

Click

Finish


To manually configure the Windows XP wireless client, refer to Appendix B.

29

2Wire Wireless USB Adapter

The Wireless USB Adapter is a wireless networking device that is connected to a USB port on your computer using a USB cable. Using the Wireless USB Adapter, you can communicate with one or more computers that are equipped with wireless adapters. Where a standard Ethernet card requires a cable connection to a hub or a patch panel, wireless networking provides the same connectivity without the wires. Expanding or redesigning your network is easy, and unlike cabled Ethernet, the Wireless USB

Adapter allows users to roam throughout the network while remaining connected to the LAN.

Follow these steps to install the Wireless USB Adapter:

Step 1 -

Install the Wireless USB Adapter.

Step 2 -

Install the drivers.

Step 3 -

Reboot your computer so Windows recognizes the adapter.

The following sections give you detailed instructions for completing each step.

Note:

If you are running Windows XP, drivers are located on the HomePortal Setup Wizard for Windows

XP CD.

Installing the Wireless USB Adapter

The supplied USB cable has a different type of USB connector on each end.

Series A connector. The Series A USB connector plugs into the USB port on your computer.

Series B connector. The Series B USB connector plugs

into the back of your USB device, such as the port located on the back of your USB hub.

To install the Wireless USB Adapter, simply connect the adapter to an available USB port on your computer using the supplied USB cable.

30

Installing Drivers For Windows 98SE

1.



Next

to continue.

2.

When the next window opens, select

Search for a better driver for your device

(Recommended)

, and click

Next

.

3.

Insert the HomePortal Setup Wizard CD into your CD-ROM drive, uncheck


, select the

CD-ROM drive

checkbox, and click

Next

.

31

4.

Windows locates the best driver for your device. Click

Next

to continue.

5.

After the drivers are copied, click

Finish

.

6.

When the System Setting Change window opens, click

Yes


Installing Drivers For Windows ME

1.

2.



ROM drive.

When the Add New Hardware Wizard window opens, select

Automatic search for a better driver (Recommended)

, and click

Next

.

32

3.

After the driver files are copied, click

Finish

.

4.

When the System Settings Change window opens, click

Yes


Installing Drivers For Windows 2000

1.

2.



ROM drive.

When the Found New Hardware Wizard window opens, click

Next

to continue.

3.

The next window prompts you to install device drivers. Select

Search for a suitable driver for my device (recommended)

, and click

Next

.

33

4.

When the Locate Driver Files window opens, uncheck


, select the

CD-

ROM drives

checkbox, and click

Next

.

5.

When the Driver Files Search Results window opens, click

Next

.

6.

When the Digital Signature Not Found window opens, click

Yes

to copy the driver files.

34

7.

Click

Finish


Installing Drivers For Windows XP

1.

2.

Power on your computer and insert the HomePortal Setup Wizard for Windows XP CD into your

CD-ROM drive.

When the Found New Hardware Wizard window opens, select

Install from a list or specific location (Advanced)

and click

Next

to continue.

3.

When prompted to choose your search and installation options, ensure that the

Search removable media (floppy, CD-ROM)

checkbox is selected.

35

4.

If the Hardware Installation window opens, click

Continue Anyway

to copy the driver files. If the Hardware Installation window does not open, continue to step 5.

5.

6.

Click

Finish


To manually configure the Windows XP wireless client, refer to Appendix B.

36

Appendix

B

Third-party Wireless

Adapter Configuration

After your 802.11b wireless adapter is installed in your computer, you must configure it to communicate with the HomePortal. This section describes how to configure a variety of third-party wireless Ethernet

(IEEE 802.11b) adapters to operate with the HomePortal:

Agere ORiNOCO PC Card - Silver or Gold

Cisco Aironet 340 Series 11Mbps Wireless LAN Adapter

D-Link Air DWL-650

Apple AirPort card

Other wireless Ethernet adapters

Wireless configuration with Windows XP

Page 38

Page 40

Page 42

Page 44

Page 45

Page 45

Note:

The instructions for Agere, Cisco, and D-Link adapters are for computers running Windows 98.

The instructions for the Apple card are for computers running MacOS 9.0. Because not all Windows and

Macintosh versions respond to new hardware in the same way, screens may appear in a different order and may have a slightly different appearance than the screens shown in these instructions.

Locate the serial number and wireless encryption key

Your HomePortal is configured with unique security parameters that must be configured into your wireless adapter.

On the bottom of your HomePortal you will find two important pieces of information required for configuring your adapter: the serial number and the wireless encryption key.

After you have located the serial number and wireless encryption key, perform the following steps to configure your wireless adapter.

37

Agere ORiNOCO PC Card - Silver or Gold

Consult the documentation provided with your wireless adapter to install the Agere ORiNOCO PC Card -

Silver or Gold, then follow these steps:

1.

From the Start menu, select

Programs >

ORiNOCO > Client Manager

.

The ORiNOCO Client Manager screen appears.

2.

From the Actions menu, select

Add/Edit

Configuration Profile

.

3.

The Add/Edit Configuration Profile screen appears.

4.

5.

To create your profile, click

Add

. The Edit

Configuration screen appears. Enter a profile name in the Profile Name field. The profile name identifies your wireless profile, and should be no more than 29 characters in length.

From the Network Type pull-down menu, select

Access Point

.

38

6.

7.

To identify your network, click

Next

. The Edit

Configuration screen appears.

In the Network Name field, enter the word

“

2WIRE

” followed by the last three digits of your HomePortal serial number, located on the bottom of your HomePortal. This is the

Wireless Network Name. The Wireless

Network Name is case-sensitive, so it is important that you enter the word “

2WIRE

” in capital letters.

8.

Click

Next

. In the Set Security field, check the

Enable Data Security

checkbox. Verify that the

Use Hexadecimal (0-9, a-f, A-F)

radio button is selected.

9.

In the Key field, enter your ten-digit Wireless

Encryption Key, located on the bottom of your

HomePortal.

10.

Verify that

Key 1

is selected in the

Encrypt data with

pull-down menu (this is the default).

11.

To select a power management option, click

Next

. The following screen appears.

12.

Select the power management option that you wish to use (the default is

Off

), and click

Next

.

39

13.

In the TCP/IP Behavior field, check the

Renew

IP Address when selecting this profile

checkbox.

14.

Click

Finish

. The following screen appears.

15.

Click

OK

.

Cisco Aironet

Consult the documentation provided with your wireless adapter to install the Cisco Aironet adapter, then follow these steps:

1.

2.

3.

Double-click the Aironet Client Utility icon on your desktop. The Aironet Client Utility screen appears.

Click the

Profile Manager

button. The Profile

Manager screen appears.

Click

Add

.

40

4.

5.

In the Profile Management field, enter your profile name. The profile name identifies your wireless profile, and should be no more than 29 characters in length.

Click

Apply

. The 340 Series Properties screen appears.

6.

7.

8.

Select the

System Parameters

tab. In the Client

Name field, enter a client name. The client name identifies your PC.

In the SSID1 field, enter the word “

2WIRE

” followed by the last three digits of your

HomePortal serial number. This is the Wireless

Network Name. The Wireless Network Name is case-sensitive, so it is important that you enter the word “

2WIRE


In the Power Save Mode field, verify that the

CAM (Constantly Awake Mode)

radio button is selected (this is the default).

9.

In the Network Type field, verify that the

Infrastructure

radio button is selected (this is the default).

10.

Select the Network Security tab. In the WEP field, select the

Use Static WEP Keys

radio button.

11.

In the WEP Key Entry Method field, verify that the

Hexadecimal (0-9, A-F)

radio button is selected.

12.

In the WEP Key 1 field, select the

Transmit Key

radio button and enter your ten-digit Wireless


HomePortal.

41

13.

Click

OK

. The Profile Manager screen appears.

Your profile name should now appear in the second line of the Profile Management field, indicating that your Cisco adapter is properly configured.

14.

Click

OK

.

D-Link Air DWL-650

Consult the documentation provided with your wireless adapter to install the D-Link Air DWL-650, then follow these steps:

1.

From the Start menu, select

Programs > D-Link

DWL-650 Control Utility > Configuration Utility

.

42

2.

The D-Link Air DWL-650 Configuration screen appears.

3.

4.

5.

6.

Select the Configuration tab.

In the Mode field, enter

Infrastructure

.

In the SSID field, enter the word “

2WIRE

” followed by the last three digits of your

HomePortal serial number. This is the Wireless

Network Name. The Wireless Network Name is case-sensitive, so it is important that you enter the word “

2WIRE


In the Tx Rate pull-down menu, verify that

Fully Automatic

is selected (this is the default).

7.

8.

In the PS Mode pull-down menu, verify that

Disabled

is selected (this is the default).

Click

Apply Changes

.

9.

Select the Encryption tab.

10.

From the Encryption (WEP) pull-down menu, select

64 Bit

.

11.

In the WEP Key Entry field, select the

Manual

Entry

radio button.

12.

In the Key 1 field, enter your ten-digit Wireless


HomePortal.

13.

From the Default Tx Key pull-down, select

1

.

14.

Click

Apply

.

15.

Click

OK

.

43

Apple AirPort card

Note:

Requires AirPort client software revision 2.0 or greater.

Consult the documentation provided with your wireless adapter to install the Apple AirPort wireless adapter, then follow these steps:

1.

From the Apple pull-down menu, select

AirPort

to open the AirPort dialog box.

2.

In the AirPort Network panel, click the

Choose

Network

pull-down menu.

3.

Select your wireless network name. Your wireless network name is “

2WIRE

” followed by the last three digits of your HomePortal serial number, located on the bottom of your

HomePortal.

44

4.

5.

In the Password field, enter “

$”

followed by your ten-digit Wireless Encryption Key, located on the bottom of your HomePortal.

Click

OK

.

Other wireless Ethernet adapters

Note:

The following steps are completed using the configuration program provided with your wireless adapter. If you have not already done so, install the wireless adapter configuration software before continuing.

1.

2.

3.

4.

5.

Set the network type to

Infrastructure

. Refer to your wireless adapter documentation for instructions on editing the adapter’s network profile. Your wireless adapter should be configured to operate with an access point or residential gateway. This mode of operation is typically enabled by setting network type to Infrastructure.

Set the wireless network name. The wireless network name of your HomePortal is

2WIRE

in all capital letters, followed by the last three digit of the HomePortal serial number located on the bottom of your

HomePortal. For example, if the last three digits of your HomePortal serial number are 102, your

HomePortal network name would be 2WIRE102.

The wireless network name is sometimes referred to as the

Network Name

,

SSID

,

ESS ID

, or

Wireless

LAN ID

.

Enable wireless security. Your HomePortal is pre-configured to take advantage of wireless security.

Referring to the instructions provided with your wireless adapter, enable wireless security.

Wireless security is sometimes referred to as

WEP

(wired equivalent privacy),

64-bit encryption

, or

40bit encryption

.

Enter the encryption key. Once you have enabled security on your wireless adapter, you need to enter the unique security key for your HomePortal. To do this, set the network encryption type to

hexadecimal

, and enter your 10-digit wireless encryption key found on the bottom of your HomePortal.

In general, accept your adapter’s defaults. The default value for the remainder of configurable settings for your network adapter should allow your wireless adapter to communicate with the HomePortal.

Although the HomePortal is set by default to communicate using channel 6, it is not required to change your adapter to this setting as most adapters will automatically detect the appropriate channel.

Wireless configuration with Windows XP

Note:

The following steps are completed using the configuration program provided with Windows XP. If you have not already done so, install the wireless adapter configuration software before continuing. Make sure that the drivers for your adapter support Windows XP.

Windows XP is designed to handle wireless configuration in a generic manner, provided that the manufacturer’s drivers support Windows XP.

45

1.

Right-click the

Wireless Network Connection

icon, located in the systray.

2.

Select

View Available Wireless Networks

.

3.

The Connect to Wireless Network screen appears. In the

Available networks

field, select your wireless access point. The wireless access point displays as “

2WIRE”

in all capital letters, followed by the last three digits of the

HomePortal serial number (located on the bottom of your HomePortal).

4.

5.

In the

Network key

field, enter your ten-digit

Wireless Encryption Key, located on the bottom of your HomePortal.

Click

Connect

.

6.

A notification message now appears next to the

Wireless Network Connection

icon indicating that your wireless adapter is connected to your network.

46

Regulatory Information

Declaration of Conformity

Trade Name:

2Wire

Responsible Party:

2Wire, Inc.

Address:

1704 Automation Pkwy.

San Jose, CA 95131

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment.

Only peripherals (computer input/output devices, terminals, printers, and so forth) that comply with FCC Class B limits may be attached to this computer product.

Operation with noncompliant peripherals is likely to result in interference to radio and television reception.

All cables used to connect peripherals must be shielded and grounded. Operation with cables, connected to peripherals, that are not shielded and grounded may result in interference to radio and television reception.

CAUTION:

To comply with FCC RF exposure requirements, a separation distance of at least 8 inches (20 cm) must be maintained between the antenna of this and all persons.

FCC Part 68

This equipment complies with Part 68 of the FCC rules. On the bottom of this equipment is a label that contains, among other information, the FCC equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.

The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five. To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area.

If the terminal equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operations of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service.

If trouble is experienced with this equipment, please contact the store, reseller, or agent from whom the product was purchased.

Repair of this equipment should be made only by the 2Wire Service Center or a 2Wire authorized agent.

47

License Agreement

This License Agreement (“Agreement”) is made between 2Wire, Inc. (“2Wire”) and you (“Licensee”).

This Agreement includes the terms and conditions and contains, among other things, warranty disclaimers, liability limitations and use limitations.

TERMS AND CONDITIONS

1. Grant of License and Restrictions. Subject to all the terms of this Agreement and payment of all fees for the product, 2Wire, Inc., grants Licensee a non sub licensable, nonexclusive, right to internally use the non-source code form of the software solely as embedded in and for installation of the 2Wire HomePortal (the “Product”). Licensee will maintain the copyright notice and any other notices that appear on the Product on any such copies and any media. Licensee will not (i) reverse engineer or attempt to discover any source code or underlying ideas or algorithms of any Product (except to the extent that applicable law prohibits reverse engineering restrictions and then only after written notice to 2Wire); (ii) use any Product, or allow the transfer, transmission, export, or re-export of any Product or portion thereof in violation of any export control laws or regulations administered by the U.S. Commerce Department, OFAC, or any other government agency; or (iii) copy or modify the software contained in the Product. All the limitations and restrictions on Products in this Agreement also apply to documentation. 2Wire reserves all rights not expressly granted herein.

2. Support and Maintenance. For support and maintenance services for the Product during the ninety-day warranty period, please call 2Wire Technical Support at the phone number listed on the warranty card.

3. Termination. This Agreement and all licenses will terminate thirty days (immediately in the case of a breach of Section 1) after notice of any breach by Licensee remaining uncured at the end of such notice period. Upon termination, or if a license ceases to be effective, Licensee shall immediately cease all use of all affected Products and return or destroy all copies of all affected Products and all portions thereof and so certify to 2Wire. Sections 5, 6, and 7 and shall survive termination. Termination is not an exclusive remedy and all other remedies will be available whether or not termination occurs. 2Wire has the right to discontinue marketing, distribution, or licensing of the Product at any time in its sole discretion.

4. Indemnification. 2Wire shall hold Licensee harmless from liability to third parties resulting from infringement by the software component of a Product of any United States patent or any copyright or misappropriation of any trade secret, provided 2Wire is promptly notified of any and all threats, claims, and proceedings related thereto and given reasonable assistance and the opportunity to assume sole control over defense and settlement; 2Wire will not be responsible for any settlement it does not approve in writing. The foregoing obligations do not apply with respect to the software component of a Product or portions or components thereof (i) not supplied by 2Wire; (ii) made in whole or in part in accordance to Licensee specifications; (iii) that are modified after delivery by 2Wire; (iv) combined with other products, processes, or materials where the alleged infringement relates to such combination; (v) where Licensee continues allegedly infringing activity after being notified thereof or after being informed of modifications that would have avoided the alleged infringement; (vi) where Licensee’s use of such Product is not strictly in accordance with this Agreement; or (vii) that may cause infringement by the process of caching generally. Licensee will indemnify 2Wire from all damages, settlements, attorney’s fees, and expenses related to any claim of infringement or misappropriation excluded from 2Wire’s indemnity obligation by the preceding sentence.

5. Limited Warranty and Disclaimer. 2Wire warrants for a period of ninety (90) days from Licensee’s first acquisition of the

Product that the Product hardware and media containing the software will be free from material defects and that the software component of the Product will materially conform to 2Wire’s then current user documentation for such Product. 2Wire’s sole obligation, and Licensee’s sole remedy, with respect to any warranties set forth herein and made within the applicable warranty period that shall be for 2Wire, at 2Wire’s sole discretion, to: (i) use reasonable efforts to correct documented failures that 2Wire’s diagnosis indicates are caused by a defect in the unaltered, latest version of the Product to cause the Product to materially conform to 2Wire’s then-published specifications; (ii) replace the Product with a Product meeting such published Product specifications; or

(iii) accept return of the Product and refund to Licensee the fees with respect to such Product. The warranties set forth herein shall become void: (i) at the expiration of the warranty period; (ii) if the Product has been modified or altered in any way; (iii) if the defect is the result of an event after delivery to the Licensee; (iv) if Licensee is in breach of any agreement with 2Wire; (v) if the

Product has not been installed, operated, repaired or maintained in accordance with any installation, handling, maintenance, or operating instructions supplied by 2Wire; (vi) has been subjected to unusual physical or electrical stress, misuse, negligence, or accident; or (vii) if the Product is used in ultra-hazardous activities. This warranty covers only problems reported to 2Wire during the warranty period in connection with nonconforming Products returned to 2Wire in accordance with 2Wire’s then current warranty return procedures. ANY LIABILITY OF 2Wire WITH RESPECT TO A PRODUCT OR THE PERFORMANCE

THEREOF UNDER ANY WARRANTY, NEGLIGENCE, STRICT LIABILITY, OR OTHER THEORY WILL BE LIMITED

EXCLUSIVELY TO PRODUCT REPLACEMENT OR, IF REPLACEMENT IS INADEQUATE AS A REMEDY OR, IN

2Wire’s OPINION, IMPRACTICAL, TO REFUND OF THE LICENSE FEE. EXCEPT FOR THE FOREGOING, ALL

PRODUCTS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND INCLUDING WITHOUT LIMITATION,

ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT.

FURTHER, COMPANY DOES NOT WARRANT RESULTS OF USE OR THAT THE PRODUCTS ARE BUG FREE OR THAT

THEIR USE WILL BE UNINTERRUPTED. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

48

6. Limitation of Liability. NOTWITHSTANDING ANYTHING ELSE IN THIS AGREEMENT OR OTHERWISE, AND

EXCEPT FOR BODILY INJURY, THE COMPANY AND ITS LICENSORS SHALL NOT BE LIABLE OR OBLIGATED WITH

RESPECT TO THE SUBJECT MATTER OF THIS AGREEMENT OR UNDER ANY CONTRACT, NEGLIGENCE, STRICT

LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY (i) FOR ANY AMOUNTS IN EXCESS IN THE AGGREGATE

OF THE FEES PAID TO IT HEREUNDER WITH RESPECT TO THE APPLICABLE PRODUCT DURING OR PRIOR TO

THE CAUSE OF ACTION; OR (ii) FOR ANY COST OF PROCUREMENT OF SUBSTITUTE GOODS, TECHNOLOGY,

SERVICES OR RIGHTS; (iii) FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES; (iv) FOR INTERRUPTION OF

USE OR LOSS OR CORRUPTION OF DATA; OR (v) FOR ANY MATTER BEYOND ITS REASONABLE CONTROL. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusions may not apply to you.

7. Miscellaneous. This Agreement and the licenses granted hereunder are assignable or transferable by Licensee only in conjunction with the sale and transfer of the 2Wire Product within which the software was first delivered. 2Wire may assign this

Agreement in whole or in part. Any notice, report, approval or consent required or permitted hereunder shall be in writing.

Licensee hereby represents that Licensee is not an agency, department or other entity of the United States Government. If this license is acquired under a U.S. Government contract, use, duplication, or disclosure by the U.S. Government is subject to restrictions set forth in FAR subparagraphs 52.227.19 (a) and (d) for civilian agency contracts and DFARS 252.227-7013@(ii) for

Department of Defense contracts. No failure or delay in exercising any right hereunder will operate as a waiver thereof, nor will any partial exercise of any right or power hereunder preclude further exercise. If any provision of this Agreement shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable. This Agreement shall be deemed to have been made in, and shall be construed pursuant to the laws of, the State of California and the United States without regard to conflicts of laws or provisions thereof, and without regard to the United Nations Convention on the International Sale of

Goods. Any waivers or amendments shall be effective only if made in writing. This Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements and communications relating to the subject matter of this Agreement. The prevailing party in any action to enforce this Agreement will be entitled to recover its attorney’s fees and costs in connection with such action. Licensee represents that it is not a government agency and it is not acquiring the license pursuant to a government contract or with government funds.

49

Limited Hardware Warranty

2Wire warrants to the original owner that the hardware product delivered in this package will be free from material defects and workmanship for one (1) year following the date stated on the receipt evidencing proof of purchase of the product. The warranty does not cover the product if it is damaged in the process of being installed.

THE ABOVE WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESS, IMPLIED OR

STATUTORY, INCLUDING, BUT NOT LIMITED TO ANY WARRANTY OF NONINFRINGEMENT OF INTELLECTUAL

PROPERTY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ANY WARRANTY ARISING OUT OF

ANY PROPOSAL, SPECIFICATION, SAMPLE OR OTHERWISE.

This warranty does not cover replacement of products damaged by abuse, accidental misuse, neglect, alteration, repair, disaster, improper installation or improper usage. If the product is found to be otherwise defective, 2Wire, at its option, will replace or repair the product at no charge, except as set forth below, provided that you deliver the product along with a return material authorization (RMA) number either to the company from whom you purchased it or to 2Wire (North America only) within the one-year warranty period, or within 5 days after expiration of the warranty period (to allow for delivery time). If you ship the product, you must assume the risk of damage or loss in transit. You must use the original container (or the equivalent) and pay the shipping charge. 2Wire may replace or repair the product with either new or remanufactured product or parts, and the returned product becomes 2Wire’s property. 2Wire warrants the repaired or replaced product to be free from material defects and workmanship for a period of the greater of: (i) ninety (90) days from the date you received the repaired or replaced product, or (ii) the period of time remaining on the original one (1) year warranty. This warranty gives you specific legal rights, and you may have other rights that vary from state to state. All parts or components contained in this product are covered by 2Wire’s limited warranty for this product.

Returning a Defective Product (RMA)

Before returning any product, contact 2Wire Customer Support and obtain an RMA number by calling:

US & Canada only:

1-800-877-5718 for filter and adapter products

1-877-347-8680 for residential gateway products or,

Return the product to the place of purchase. If 2Wire Customer Support determines that the product may be defective, they will issue you an RMA number to place on the outer package of the product. 2Wire cannot accept any product without an RMA number on the package.

Limitation of Liability and Remedies

2Wire SHALL HAVE NO LIABILITY FOR ANY INDIRECT OR SPECULATIVE DAMAGES, INCLUDING, WITHOUT

LIMITation, CONSEQUENTIAL, INCIDENTAL AND SPECIAL DAMAGES ARISING FROM THE USE OF OR INABILITY

TO USE THIS PRODUCT, NEGLIGENCE, TORT, AND/OR BREACH OF WARRANTY, IRRESPECTIVE OF WHETHER

2Wire HAS ADVANCE NOTICE OF THE POSSIBILITY OF ANY SUCH DAMAGES, INCLUDING, BUT NOT LIMITED TO

LOSS OF USE, INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, BUSINESS INTERRUPTIONS, AND LOSS

OF PROFITS. NOTWITHSTANDING THE FOREGOING, 2Wire's TOTAL LIABILITY FOR ALL CLAIMS UNDER THIS

AGREEMENT SHALL NOT EXCEED THE PRICE PAID FOR THE PRODUCT. THESE LIMITATIONS ON POTENTIAL

LIABILITIES WERE AN ESSENTIAL ELEMENT IN SETTING THE PRODUCT PRICE. 2Wire NEITHER ASSUMES NOR

AUTHORIZES ANYONE TO ASSUME FOR IT ANY OTHER LIABILITIES.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

Critical Control Applications

2Wire specifically disclaims liability for use of the hardware product in critical control applications (including, for example only, safety or health care control systems, nuclear energy control systems, or air or ground traffic control systems) by user, and such use is entirely at user’s risk. User agrees to defend, indemnify, and hold 2Wire harmless from and against any and all claims arising out of use of the hardware product in such applications.

Software

Software provided with this product is not covered under the hardware warranty described above. See the applicable software license agreement that ships with your product for details on any software warranty. By your use of the software included with the product, you are hereby agreeing to the terms and conditions of the License Agreement.

50

5100-000140-000 Rev B

2Wire 100S Network Router Installation guide

Owner’s Record

Safety Information

Contents

Networking Technology Overview

Networking Technology Overview

Ethernet

port on the HomePortal. You can identify an Ethernet connection jack by its

USB

Home Phoneline Networking (HomePNA)

Wireless

HomePortal

Step

Getting Started

First:

Locate your HomePortal key code

Second:

Remove or disable conflicting applications

Third:

Check your computer’s browser and system requirements

Browser Requirements

Windows: Microsoft Internet Explorer 5.0 or higher (included on the HomePortal Setup Wizard CD) or

Macintosh: Microsoft Internet Explorer 5.0 or Netscape 4.74 or higher (included on the HomePortal

System Requirements

Step

Connect Your First Computer to the HomePortal

Choose a computer and connection type

Ethernet Connection

IMPORTANT: Don’t forget to reboot your cable or DSL modem after new connections are made and make

Check your connections

USB Connection

IMPORTANT: Don’t forget to reboot your cable or DSL modem after new connections are made and make

Install the 2Wire Gateway USB driver

IMPORTANT: Don’t forget to reboot your cable or DSL modem after new connections are made and make

Check your connections

Home Phoneline Networking (HomePNA)

Connection

IMPORTANT: Don’t forget to reboot your cable or DSL modem after new connections are made and make

Check your connections

Network with Ethernet Hub or Switch

IMPORTANT: Don’t forget to reboot your cable or DSL modem after new connections are made and make

Check your connections

Wireless Connection

IMPORTANT: Don’t forget to reboot your cable or DSL modem after new connections are made and make

Check your connections

Step

Install the HomePortal Software

Installing the HomePortal Setup Wizard on Windows PCs

Starting the Setup Wizard manually on Windows PCs

Installing the HomePortal Setup Wizard on Macintosh computers

IMPORTANT: If your Macintosh does not have a current Web browser, you must install one before

Step

Add Computers to the Network

Choose a computer and connection type

USB Connection

Home Phoneline Networking (HomePNA)

Connection

Wireless Connection

The HomePortal Indicator Lights

HomePortal indicator and status lights

Diagnosing connection problems

POWER indicator light is not lit

BROADBAND LINK indicator light is red

HOME NETWORK indicator light is not lit

Appendix

2Wire Wireless Adapter

Installation

2Wire Wireless PC Card

Installing the Wireless PC Card

Installing Drivers For Windows 98SE

Installing Drivers For Windows ME

Installing Drivers For Windows 2000

Installing Drivers For Windows XP

2Wire Wireless USB Adapter

Installing the Wireless USB Adapter

Series A connector. The Series A USB connector plugs into the USB port on your computer.

Series B connector. The Series B USB connector plugs

Installing Drivers For Windows 98SE

Installing Drivers For Windows ME

Installing Drivers For Windows 2000