3Com OfficeConnect Switch 400, Switch 800, Switch 1600 network switch User Guide

OFFICECONNECT® SWITCH
USER
SER GUIDE
UIDE
400, 800, 1600
Part No.
DUA1673-4AAA01
Published
February 1999
INTRODUCTION
Welcome to the world of networking with 3Com® .
In the modern business environment, communication
and sharing information is crucial. Computer
networks have proved to be one of the fastest modes
of communication but until recently only large
businesses could afford the networking advantage.
The OfficeConnect® product range from 3Com has
changed this, bringing networks to the small office.
As the power of workstations and business
applications increases, heavier demands are made on
the available network bandwidth that, if unchecked,
can lead to performance problems in a hub-based
setup. Installing the OfficeConnect Switch 400
(3C16733), Switch 800 (3C16734) or Switch 1600
(3C16735) allows your network to be segmented so
that traffic can be contained effectively, reducing the
overall load without affecting access to critical
resources.
When referring to the OfficeConnect Switch 400,
Switch 800 or Switch 1600, this guide uses the term
‘Switch’.
The Switch is ideal for use with other OfficeConnect
products. It is compact and attractively designed for
desktop use. The Switch is part of the OfficeConnect
range which neatly stacks together with clips,
providing a range of facilities.
Small Network with OfficeConnect Switch (Circle Shows Units Clipped Together)
For information on these products, see the
“OfficeConnect Product Range” sheet that
accompanies this product.
The Switch has 4, 8 or 16 10/100BASE-TX ports. This
allows you to set up a network with both 10BASE-T
and 100BASE-TX hubs and workstations.
CREATING YOUR NETWORK
(instead of all ports like a repeater hub). This
operation is called ‘switching’.
Networking Terminology
A Network is a collection of workstations (for example,
IBM-compatible PCs) and other equipment (for
example, printers), connected for the purpose of
exchanging information or sharing resources.
Networks vary in size; some are within a single room,
others span continents.
The Switch effectively divides up your network,
localizing the network traffic and passing on traffic as
necessary (as shown in the diagram). If you have
workstations that communicate frequently in the
same part of the network, traffic between them is
not passed to the remainder of the network, reducing
the load. If you have any high performance
workstations that require a lot of bandwidth, connect
them directly to the Switch.
A Local Area Network (LAN) is a network, usually in an
office, that spans no more than a single site.
Ethernet is a type of LAN, referring to the technology used
to pass information around the network. It operates
at 10Mbps (megabits per second).
Fast Ethernet is a type of LAN that runs up to 10 times
faster than standard Ethernet. It operates at
100Mbps.
10BASE-T is the name given to the Ethernet protocol that
runs over Twisted Pair (TP) cable.
100BASE-TX is the name given to the Fast Ethernet protocol
that runs over Twisted Pair (TP) cable.
A Network Loop occurs when two pieces of network
equipment are connected by more than one path.
A Segment is the length of cable connected to a port.
Packets are the units of information your workstations and
other equipment send to each other over the
network. A Frame is the data part of the packet and
can be Unicast (sent to a single device), Multicast
(sent to multiple devices), or Broadcast (sent to all
devices).
Bandwidth refers to the amount of network traffic the
network can hold at any one time (information
capacity) measured in bits per second (bps).
Workstations or applications that use the network
heavily are referred to as using high bandwidth (these
are usually users who do a lot of graphical or
multi-media work across the network). Fast Ethernet
has a higher bandwidth than Ethernet, so it can cope
with larger amounts of traffic, which results in faster
operation.
The Switch Separates Your Network and Controls the Information Effectively
Connecting 10BASE-T and 100BASE-TX Networks
The 10/100 ports can each be connected to either a
10BASE-T or 100BASE-TX network. If you have both
types of network, you can connect them using the
Switch so that all your workstations can
communicate. Alternatively, if you use 10BASE-T and
want to improve performance by introducing
100BASE-TX, the Switch protects your investments
because it maintains 10BASE-T connections to your
original network equipment.
Full duplex operation allows information to be transmitted
and received simultaneously and, in effect, doubles
the potential throughput of a link.
How the Switch Can Be Used
Switching
When a network of repeater hubs is in operation, any
information that is sent by the workstations is passed
around the whole network (regardless of the
destination of the information). This can result in a lot
of unnecessary traffic that can slow the network
down. The Switch solves this problem because it
‘listens’ to the network and automatically learns what
workstations can be reached through its ports. It can
then selectively pass on any information by
transmitting the traffic from the relevant port only
Before You Start
Your OfficeConnect Switch comes with:
One power adapter for use with the Switch.
The Switch 400 and Switch 1600 have an additional
power cord for use with the power adapter.
A Product Registration card for you to fill out and
return
Four rubber feet
Four stacking clips
An OfficeConnect Product Range sheet
This guide
Unit Connections
To connect OfficeConnect units (such as hubs and
switches) to your Switch, you need:
Using the Rubber Feet and Stacking Clips
The four self-adhesive rubber feet prevent your
Switch from sliding around on your desk. Stick the
feet to the marked areas at each corner of the
underside of your Switch.
One suitable TP cable for each unit.
Workstation Connections
The four stacking clips are used for neatly and
securely stacking your OfficeConnect units together.
You can stack up to four units. Small units must
be stacked above large units. To stack your units,
secure the clips on one side and then on the other.
Use the following method to secure one side:
To connect workstations or other equipment (such as
servers) directly to your Switch, you need:
1
2
One 10BASE-T, 100BASE-TX
or 10/100BASE-TX adapter
card for each workstation.
3Com produce a range of
easy to install network
adapters, which provide your
workstation with a 10BASE-T
or 100BASE-TX connection.
1
Place your new unit
on a flat surface.
Your clips fit in these
positions on the side
of the unit:
2
Position a clip over
one of these holes and
push it in until it clicks
into place. Repeat this
for the other clip
position on the same
side.
3
Keeping the front of
the units aligned, rest
the bottom of the
existing unit on the
clips’ spikes. Push the
clips firmly into the
existing unit until they
click into place.
One suitable TP cable for each workstation.
In order to comply with the 10BASE-T standard, ports
designed for workstation connections have been
marked with the graphical symbol ‘x’. This denotes a
crossover in the port’s internal wiring, for example 1x,
2x, 3x...
You also need a network operating system running
on your workstations.
Twisted Pair (TP) Cables
To connect your hubs and workstations to the Switch,
you must use ‘straight-through’ TP cables with RJ-45
connectors (all OfficeConnect products use RJ-45 type
connectors). Your supplier should stock suitable
cables.
A ‘straight-through’ cable is one where each pin of
one connector is connected to the same pin of the
other connector.
Cables can be shielded (screened) or unshielded; we
recommend that you use shielded cable. Cables used
for 100BASE-TX connections must be data grade
(Category 5). The maximum length you can use is
100m (328ft).
Positioning Your OfficeConnect Switch
When installing your OfficeConnect Switch, ensure:
It is out of direct sunlight and away from sources of
heat.
Cabling is away from power lines, fluorescent lighting
fixtures, and sources of electrical noise such as radios,
transmitters and broadband amplifiers.
Water or moisture cannot enter the case of the unit.
Air flow around the unit and through the vents in the
side of the case is not restricted. We recommend you
provide a minimum of 25mm (1in.) clearance.
Repeat these steps to secure the other side.
To remove a clip, hold the units firmly with one hand
and hook the first finger of your other hand around
the back of the clip. Use reasonable force to pull it off.
The OfficeConnect Switch detects all port
connections, so you can start using your network
immediately. When you need more ports, simply add
more OfficeConnect hubs.
Wall Mounting the OfficeConnect Switch
CAUTION: Only wall mount single units. Do not wall
mount stacked units.
There are two slots on the underside of the
OfficeConnect Switch which are used for wall
mounting. You can mount the unit with the LEDs
facing upwards or downwards, to suit your needs.
Connecting OfficeConnect Units to Your Switch
You can increase the number of workstations that
can connect to your network by adding
OfficeConnect units (such as hubs and switches).
You can connect either a 10BASE-T or a 100BASE-TX
OfficeConnect unit to each port of the Switch. Use
the following method for each unit:
When wall mounting the unit, ensure that it is within
reach of the power outlet.
You need two suitable screws. Ensure that the wall
you are going to use is smooth, flat, dry and sturdy.
Make two screw holes which are 142mm (5.6in.)
apart. Use the guide at the top of this page to mark
the position of the holes. Fix the screws into the wall,
leaving their heads 3mm (0.12in.) clear of the wall
surface.
Remove any connections to the unit and locate it
over the screw heads. When in line, gently push the
unit on to the wall and move it downwards to secure.
When making connections, be careful not to push
the unit up and off the wall.
1
Connect the MDI/MDIX port of the unit to any of the
Switch’s ports (as shown in the diagram below).
If using the highest-number port on the Switch
(port 4 on Switch 400, port 8 on Switch 800, port 16
on Switch 1600), set its MDI/MDIX switch to MDIX
(out).
2
Set the MDI/MDIX switch on the unit to MDI (in).
Connecting Workstations and Other
Equipment to Your Switch
WARNING: Ensure you have read the Important
Safety Information section carefully before you start.
ACHTUNG: Versichern Sie sich, daß Sie den Abschnitt
mit den wichtigen Sicherheitshinweisen gelesen
haben, bevor Sie das Gerät benutzen.
AVERTISSEMENT: Assurer que vous avez lu
soigneusement la section de L’information de Sécurité
Importante avant que vous commenciez.
CAUTION: Do not power the Switch off and on
quickly. Wait about 5 seconds between power cycles.
Correct Connections for an OfficeConnect Hub
Checking Unit Connections
Connecting workstations and other equipment to
your Switch is easy. To connect a workstation to any
of the Switch’s ports, use a ‘straight-through’ TP
cable. Refer to “Twisted Pair (TP) Cables” for further
information.
When you have connected all your units, power on
the units and the Switch. The Port Status LEDs for the
ports you have used on both the units and the Switch
should be on. If they are not, check your connections
and the settings of the MDI/MDIX switches.
If the equipment connected to the Switch does not
support auto-negotiation or if it has been disabled, it
must be configured to operate in half duplex mode.
If you are using the highest-number port (port 4 on
Switch 400, port 8 on Switch 800, port 16 on
Switch 1600) to connect a workstation, ensure the
MDI/MDIX switch is set to MDIX (out).
TP cables are very easy to use. To connect a cable,
simply slot the connector into the relevant RJ-45 port.
When the connector is fully in, its latch locks it in
place. To disconnect the cable, push the connector’s
latch in and remove it.
Spot Checks
At frequent intervals, visually check that:
The Alert LED is off — this is the best way to find out
if there are problems with your network
Case vents are not obstructed
Cabling is secure and not pulled taut
If you suspect a problem, refer to “Problem Solving”
on page 7.
PROBLEM SOLVING
The OfficeConnect Switch has been designed to aid
you when detecting and solving possible problems
with your network. These problems are rarely serious;
the cause is usually a disconnected or damaged cable,
or incorrect configuration. If this section does not
solve your problem, contact your supplier for
information on what to do next.
Alert LED continuously lit. If the Alert LED is lit,
there is a problem with the network. Remove the
port connections one at a time, waiting a few
seconds between each port. If the Alert LED goes off,
there is either a network loop or an excessive amount
of broadcast traffic on that port connection:
Network loop — Examine your connections and
remove the loop. Each piece of equipment needs
only one connection to your Switch.
Excessive amounts of broadcast frames — Some
pieces of network equipment operate by sending
out broadcast frames regularly. Refer to the
documentation that accompanies the piece of
network equipment.
Perform these actions first:
Ensure all equipment is powered on.
Power each unit off, wait about 5 seconds and then
power them on.
Check the following symptoms and solutions:
Power LED not lit. Check your power adapter
connection. If there is still no power, you may have a
faulty power adapter which needs replacing with an
identical OfficeConnect power adapter. Do not use
any other power adapter with the Switch.
Port Status LED (Switch 400) Link/Activity LED
(Switch 800 or Switch 1600) not lit for a port
that has a connection. There is a problem with this
connection. Check that you are using a
‘straight-through’ cable which is properly connected
at both ends, and is not damaged. Also check that
the equipment being connected to the Switch is
powered on, operating correctly and contains the
correct type of connection.
DIMENSIONS
Dimensions and Operating Conditions
AND
If the Alert LED is still lit after removing all of your
connections, there may be a problem with your
Switch. Power it off, wait about 5 seconds and then
power it on. If the Alert LED comes back on
continuously, contact your supplier.
Link between the Switch and an OfficeConnect
hub not working. Check your connections; follow
the information given in the “Connecting
OfficeConnect Units to Your Switch” section. It is
likely that an MDI/MDIX Switch is incorrectly set on
the Switch or hub.
STANDARDS
Standards
Functional:
ISO 8802/3
IEEE 802.3, 802.3u
Safety:
UL 1950, EN 60950
CSA 22.2 #950, IEC 950
Emissions:
EN 55022 Class B*
FCC Part 15 Class B*
ICES-003 Class B*
VCCI Class B*
AS/NZS 3548 Class B*
EN50082-1
* Screened (shielded) cables must be used to ensure
compliance with these EMC standards. Refer to the
“EMC Statements” section for conditions of operation.
OfficeConnect Switch
Environmental:
EN 60068 (IEC 68)
Acoustic Noise:
ISO 7779
ISO 9295
EMC STATEMENTS
Cet appareil numérique de la classe B respecte toutes les
exigences du Règlement sur le matériel brouilleur du Canada.
FCC STATEMENT: This equipment has been tested and found
to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Consult the dealer or an experienced radio/TV technician for help.
VCCI STATEMENT:
BCIQ STATEMENT:
Increase the separation between the equipment and the receiver.
The user may find the following booklet prepared by the
Federal Communications Commission helpful:
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
‘ How to Identify and Resolve Radio-TV Interference Problems’
This booklet is available from the U.S. Government Printing
Office, Washington, DC 20402, Stock No. 004-000-00345-4.
CSA STATEMENT: This Class B digital apparatus meets all
requirements of the Canadian Interference-Causing Equipment
Regulations.
In order to meet FCC emissions limits, this equipment must be
used only with cables which comply with IEEE 802.3.
LIFETIME LIMITED WARRANTY
The duration of the warranty for the OfficeConnect Switch 400 (3C16733), Switch 800
(3C16734) and Switch 1600 (3C16735) is lifetime. This includes the power adapter for the
Switch 800 only.
Advance hardware exchange is available during the first year from your date of purchase in
accordance with 3Com’s standard terms and conditions for such service. After the first year,
the warranty reverts to 3Com’s standard lifetime limited warranty.
To qualify for the lifetime limited warranty and the advance hardware exchange, you must
submit the appropriate product warranty registration card to 3Com, otherwise this product
will be warranted for a period of one (1) year without advance hardware exchange.
HARDWARE: 3Com warrants its hardware products to be free from defects in workmanship
and materials, under normal use and service, for the following lengths of time from the date
of purchase from 3Com or its Authorized Reseller:
Network adapters
Lifetime
Other hardware products
One year (unless otherwise specified above)
Spare parts and spares kits
90 days
If a product does not operate as warranted above during the applicable warranty period,
3Com shall, at its option and expense, repair the defective product or part, deliver to
Customer an equivalent product or part to replace the defective item, or refund to Customer
the purchase price paid for the defective product. All products that are replaced will become
the property of 3Com. Replacement products may be new or reconditioned. Any replaced or
repaired product or part has a ninety (90) day warranty or the remainder of the initial
warranty period, whichever is longer.
3Com shall not be responsible for any software, firmware, information, or memory data of
Customer contained in, stored on, or integrated with any products returned to 3Com for
repair, whether under warranty or not.
SOFTWARE: 3Com warrants that the software programs licensed from it will perform in
substantial conformance to the program specifications therefor for a period of ninety (90)
days from the date of purchase from 3Com or its Authorized Reseller. 3Com warrants the
media containing software against failure during the warranty period. No updates are
provided. 3Com's sole obligation with respect to this express warranty shall be (at 3Com's
discretion) to refund the purchase price paid by Customer for any defective software
products, or to replace any defective media with software which substantially conforms to
3Com's applicable published specifications. Customer assumes responsibility for the selection
of the appropriate applications program and associated reference materials. 3Com makes no
warranty or representation that its software products will work in combination with any
hardware or applications software products provided by third parties, that the operation of
the software products will be uninterrupted or error free, or that all defects in the software
products will be corrected. For any third party products listed in the 3Com software product
documentation or specifications as being compatible, 3Com will make reasonable efforts to
provide compatibility, except where the non-compatibility is caused by a "bug" or defect in
the third party's product.
STANDARD WARRANTY SERVICE: Standard warranty service for hardware products may
be obtained by delivering the defective product, accompanied by a copy of the dated proof of
purchase, to 3Com's Corporate Service Center or to an Authorized 3Com Service Center
during the applicable warranty period. Standard warranty service for software products may
be obtained by telephoning 3Com's Corporate Service Center or an Authorized 3Com Service
Center, within the warranty period. Products returned to 3Com's Corporate Service Center
must be pre-authorized by 3Com with a Return Material Authorization (RMA) number marked
on the outside of the package, and sent prepaid, insured, and packaged appropriately for
safe shipment. The repaired or replaced item will be shipped to Customer, at 3Com's
expense, not later than thirty (30) days after receipt of the defective product by 3Com.
WARRANTIES EXCLUSIVE: IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED
ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR,
REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM'S OPTION. TO THE
FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS
OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE,
INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. 3COM NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION
DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED
BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR
TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE
BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER
HAZARD.
LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW 3COM ALSO
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR
TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF
OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE,
FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF 3COM OR ITS AUTHORIZED RESELLER
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO
REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM'S OPTION.
THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY
PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
Some countries, states, or provinces do not allow the exclusion or limitation of implied
warranties or the limitation of incidental or consequential damages for certain products
supplied to consumers or the limitation of liability for personal injury, so the above limitations
and exclusions may be limited in their application to you. This warranty gives you specific
legal rights which may vary depending on local law.
GOVERNING LAW:
California.
This Limited Warranty shall be governed by the laws of the state of
3Com Corporation, 5400 Bayfront Plaza, Santa Clara, CA, 95052-8145, U.S.A.
Tel: (408) 326-5000
9/1/96
Year 2000 Compliance: For information on Year 2000 compliance and 3Com products, visit the 3Com Year 2000 Web page:
http://www.3com.com/products/yr2000.html
Environmental Statement: Please recycle this user guide after use.
Please e-mail any comments about this document to 3Com at: [email protected]. Please include the following information:
the document title (OfficeConnect Switch 400, 800, 1600 User Guide), part number (DUA1673-4AAA01) and, if appropriate, the page number.
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