Specifications | Adder Technology Adder TS4 Switch User Manual

PRO
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SMARTView
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www.addertec.com
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SMARTView PRO
L A
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T A
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16 Port SMART View PRO
SV16PRO
12 Port SMART View PRO
SV12PRO
8 Port SMART View PRO
SV8PRO
4 Port SMART View PRO
SV4PRO
About this manual
SmartView Pro - Installation and Use
Fifth edition (March 1999)
Part No. ADD0031/5
(c) 1999 Adder Technology Ltd.
All rights reserved. Whilst every precaution has been taken in the preparation of this
manual, Adder Technology Ltd assumes no responsibility for errors or omissions.
Neither is any liability assumed for damages resulting from the use of the information
contained herein. We reserve the right to change the specifications, functions and
circuitry of the product without notice. All trademarks acknowledged.
Safety information
For use in dry, oil free indoor environments only.
Warning - live parts contained within power adapter.
No user serviceable parts within power adapter - do not dismantle.
Plug the power adapter into a socket outlet close to the SmartView.
Replace the power adapter with a manufacturer approved type only.
Do not use power adapter if power adapter case becomes damaged, cracked or
broken or if you suspect that it is not operating properly.
Warranty
Adder Technology Ltd warrants that this product shall be free from defects in
workmanship and materials for a period of one year from the date of original
purchase. If the product should fail to operate correctly in normal use during the
warranty period, Adder will replace or repair it free of charge. No liability can be
accepted for damage due to misuse or circumstances outside Adder’s control. Also
Adder will not be responsible for any loss, damage or injury arising directly or
indirectly from the use of this product. Adder’s total liability under the terms of this
warranty shall in all circumstances be limited to the replacement value of this
product.
If any difficulty is experienced in the installation or use of this product that you are
unable to resolve, please contact your supplier.
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Radio Frequency Energy
Shielded cables must be used with this equipment to maintain compliance with radio
frequency energy emission regulations and ensure a suitably high level of immunity
to electromagnetic disturbances.
European EMC directive 89/336/EEC
This equipment has been tested and found to
comply with the limits for a class B computing
device in accordance with the specifications in
the European standard EN55022. These limits
are designed to provide reasonable protection
against harmful interference. This equipment
generates, uses and can radiate radio frequency
energy and if not installed and used in
accordance with the instructions may cause
harmful interference to radio or television
reception. However, there is no guarantee that
harmful interference will not occur in a particular
installation. If this equipment does cause
interference to radio or television reception,
which can be determined by turning the
equipment on and off, the user is encouraged to
correct the interference with one or more of the
following measures: (a) Reorient or relocate the
receiving antenna. (b) Increase the separation
between the equipment and the receiver. (c)
Connect the equipment to an outlet on a circuit
different from that to which the receiver is
connected. (d) Consult the supplier or an
experienced radio / TV technician for help.
FCC Compliance Statement (United States)
This equipment generates, uses and can radiate
radio frequency energy and if not installed and
used properly, that is, in strict accordance with
the manufacturer’s instructions, may cause
interference to radio communication. It has been
tested and found to comply with the limits for a
class A computing device in accordance with the
specifications in Subpart J of part 15 of FCC
rules, which are designed to provide reasonable
protection against such interference when the
equipment is operated in a commercial
environment. Operation of this equipment in a
residential area may cause interference, in
which case the user at his own expense will be
required to take whatever measures may be
necessary to correct the interference. Changes
or modifications not expressly approved by the
manufacturer could void the user’s authority to
operate the equipment.
Canadian Department of Communications
RFI statement
This equipment does not exceed the class A
limits for radio noise emissions from digital
apparatus set out in the radio interference
regulations of the Canadian Department of
Communications.
Le présent appareil numérique n’émet pas de
bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la
classe A prescrites dans le règlement sur le
brouillage radioélectriques publié par le
ministère des Communications du Canada.
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Contents
1. Introduction .................................................................................... 5
1.1 Key features ........................................................................................... 5
1.2 Package contents .................................................................................. 6
1.3 Product information ............................................................................... 7
2. Installation ...................................................................................... 11
2.1 What you will need ................................................................................ 11
2.2 Mounting the SmartView ....................................................................... 12
2.3 Connecting your devices ....................................................................... 12
2.4 Configuring your PCs ............................................................................ 13
2.5 Configuring the SmartView ................................................................... 13
2.6 Summary of SmartView configuration options ...................................... 14
2.7 Other useful installation information ...................................................... 16
2.8 Re-enabling a disconnected PS/2 mouse ............................................. 17
2.8 Hot plugging the SmartView into running systems and re-enabling
disconnected PS/2 CPU mouse connections .............................................. 17
3. Using the SmartView .................................................................... 19
3.1 Power on status ..................................................................................... 19
3.2 Status lights ........................................................................................... 19
3.3 Front panel keys and remote controller.................................................. 19
3.4 Status display......................................................................................... 21
3.5 Using the dual control ports (A and B) ................................................... 22
3.6 Keyboard hotkey control ........................................................................ 22
3.7 On screen menu control......................................................................... 24
3.8 Mouse control......................................................................................... 27
3.9 RS232 control ........................................................................................ 27
3.10 Cascading SmartViews ....................................................................... 27
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4. SmartView configuration options ................................................ 30
4.1 Screen saver time delay ........................................................................ 30
4.2 Autoscan lock on mode and delay time ................................................ 30
4.3 Timeout setting for switching between local and remote ports .............. 31
4.4 Mouse mode and mouse switching of channels .................................... 32
4.5 Keyboard hotkey combination ............................................................... 33
4.6 Firmware functions (version query, mouse restore and reset) .............. 34
4.7 Display appearance options .................................................................. 34
4.8 Setting a security password .................................................................. 35
4.9 Cascade query code ............................................................................. 36
4.10 Exit configure mode ............................................................................ 36
Appendices
A - Cable and connector specifications ................................................................ 37
B - Problem solving .............................................................................................. 39
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1. Introduction
Thank you for purchasing the Adder SmartView Pro. Your SmartView Pro is a high
performance keyboard, monitor and mouse sharing device which supports a wide
range of PC hardware and software platforms.
1.1 Key features
Control multiple PCs from a local and remote keyboard, monitor and mouse.
On-screen menu allows computers to be selected by name.
SmartBoot feature automatically boots all machines during power up.
Duplicate control ports allow local and remote keyboard / monitor / mouse access.
Mixed AT/PS2 keyboards and PS2/RS232 mice supported as standard.
Can be cascaded to provide a video switching network.
OVQ circuit ensures Optimum Video Quality even over extended distances.
Password security prevents unauthorised use.
Remote control module for convenient operation.
Channel switching by on-screen display, front panel key, keyboard hotkey, or 3
button mouse.
Automatically restores keyboard and mouse states when channel changed.
Can be controlled remotely via an RS232 serial port.
Supports high bandwidth monitors at resolutions up to 1600 x 1200.
Supports keyboard modes 1,2 and 3 and mouse prompt and stream modes for
maximum compatibility.
Includes screen saver, auto-scan and variable hotkey options.
Confirmation of selected ports on local and cascaded SmartViews.
Support for Microsoft IntelliMouse.
Mouse restoration functions to enable ‘hot plugging’ of certain systems.
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1.2 Package contents
SmartView Pro.
Power supply suitable for your country.
6 x stick on self-adhesive rubber feet.
2 x mounting brackets for fixing the unit into a 19 inch rack.
4 x screws for fixing mounting brackets to SmartView Pro
(6 screws supplied with SV12PRO and SV16PRO models)
This installation guide.
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1.3 Product information
Fig. 1 - SmartView SV8PRO
Fig. 2 - Remote control pad / display (optional accessory for 4 & 8 port models)
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Fig. 3 - SmartView SV4PRO
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Fig. 4 - SmartView SV12PRO
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Fig. 5 - SmartView SV16PRO
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2. Installation
2.1 What you will need
Cables to connect the SmartView to each of your PC keyboard, video and mouse
ports. Cable specifications are given in appendix A. (You do not need to connect a
mouse cable if you are not using the mouse).
A monitor with a standard VGA/SVGA (15 pin) connector that will work when
connected directly to each of your PCs. SmartView supports low and high resolution
monitors.
A standard AT or PS/2 style keyboard. If you are using an AT keyboard with a 5
pin connector you may connect this to the SmartView using a standard AT to PS/2
keyboard adapter.
A PS/2 style two or three button Microsoft or Logitech compatible mouse or a
Microsoft IntelliMouse compatible mouse. If you wish to use the mouse to switch the
SmartView's channel then you will need a three button mouse or an IntelliMouse.
(The
SmartView supports ‘Internet Mice’ that are compatible with the Microsoft
IntelliMouse. These are fitted with a wheel or other scroll control and sometimes
have additional buttons. Examples are: Microsoft IntelliMouse, Logitech Pilot
Mouse+, Logitech MouseMan+, Genius NetMouse and Genius NetMouse Pro.)
A suitable mouse driver for your PCs. Supported types are:
- PS/2 or RS232 two button mouse driver (any manufacturer).
- Microsoft mouse driver (including IntelliMouse).
- Logitech mouse driver (including two button, three button and wheel mouse)
Use of PS/2 and RS232 style mice with the SmartView - All of the mouse
connections from SmartView to PCs support either a PS/2 or an RS232 mouse.
SmartView automatically converts from the PS/2 mouse commands to RS232 serial
mouse commands. Serial mice types are selected by using an adapter as described
in Appendix A. The SmartView will operate without a mouse connected if you do not
wish to use one.
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2.2 Mounting the SmartView
The SmartView has been designed to be used either on a desktop or mounted in a
19 inch rack. If the SmartView is to be used on a desktop then you will need to stick
the supplied self-adhesive rubber feet to the underside of the SmartView. If the
SmartView is to be mounted in a 19 inch rack then you will need to fit the rack
mounting brackets to the side of the SmartView. Do this using the brackets and
screws provided.
2.3 Connecting your devices
Ensure that the power is disconnected from the SmartView and all devices which are
to be attached. Connect the shared keyboard, PS/2 mouse and monitor to the
connectors at the rear of the SmartView (see figs 1,2,3 & 4). You may connect your
keyboard monitor and mouse to control port A or B. If you are connecting two sets of
keyboards, monitors and mice then you do not need to use the same brands or mix
of devices on each control port. For example, you may wish to use a two button
PS/2 mouse on one port and a Microsoft IntelliMouse on the other. Next connect
each computer system unit in turn with the keyboard cable, mouse cable and video
cable. Any unused computer connections can be left unconnected. To connect
computers with serial mouse connections and AT style keyboard connections use
the adapters supplied in the cabling pack as shown below. Alternatively, if you have
chosen not to purchase the cable pack, refer to appendix A for cable specifications.
The SmartView is now ready for connection to the mains using the mains power
adapter supplied. It is important to apply power to the SmartView first, then power on
the monitor and each of the computers in turn. Failure to switch the SmartView and
computers on in the correct order can lead to the mouse and/or keyboard not being
recognised by the computers when they are switched on.
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2.4 Configuring your PCs
Configure your PC in the same way that you would if your keyboard, mouse and
monitor were all connected directly to your PC, but bearing in mind the following
points:
SmartView emulates Microsoft compatible serial, IntelliMouse and PS/2 mice, so
ensure that your PC software is configured for a Microsoft mouse of the correct type.
Refer to the list of supported drivers in section 2.1.
SmartView supports VGA/SVGA/XGA/XGA2 type monitors, but does not support
the automatic detection features available with some ‘plug and play’ monitors and
video cards. If you have this type of video card and monitor, you should select the
video mode manually instead of relying upon the automatic detection feature.
2.5 Configuring the SmartView
The SmartView is supplied pre-configured with factory defaults which are suitable for
most applications. There are a number of more advanced options which can be set
by the user. These are stored in the SmartView's EEPROM memory and are
retained when the power is disconnected.
The options may be changed whilst the SmartView is in configure mode. You may
enter configure mode at initial power on or whilst the SmartView is running:
To enter configure mode at power on:
Switch off all the attached PCs and the SmartView. Hold down the SELECT key
whilst powering on the SmartView. Do not release the key until the SmartView
displays 'C' to show that it has entered configure mode.
To enter configure mode whilst the SmartView is running:
Hold down the SELECT key for 5 seconds until the front panel display shows ‘C’.
In configure mode, options are entered by typing a letter followed by a number
followed by (enter). Use ESC to abort the entry of an option. The SmartView will
remain in configure mode until you type 'E' (enter).
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For example: to set hotkey option 2 type the following at the 'C' prompt
(at SmartView 'C' prompt)
To exit configure mode type:
H2f
Ef
2.6 Summary of SmartView configuration options
Full details of each of the configuration options and their uses are given in section 4.
B1 - screen saver disabled (default)
B2 - Blank screen after 1 minute of inactivity
B3 - Blank screen after 2 minutes of inactivity
B4 - Blank screen after 4 minutes of inactivity
B5 - Blank screen after 8 minutes of inactivity
B6 - Blank screen after 12 minutes of inactivity
B7 - Blank screen after 16 minutes of inactivity
B8 - Blank screen after 20 minutes of inactivity
D1 - Menu appears with magenta / blue background and green highlight (default)
D2 - Menu appears with red / blue background and green highlight
D3 - Menu appears with blue / black background and light blue highlight
D4 - Confirmation message remains on screen for standard time period (default)
D5 - Confirmation message remains on screen for short time period
D6 - Confirmation message remains on screen for extended time period
L1 - SmartView locks on to active ports only during autoscanning (default)
L2 - SmartView locks on to every port during autoscanning
L3 - SmartView powers on in autoscan mode and locks on to active ports only
L4 - SmartView powers on in autoscan mode and locks on to all ports
L7 - SmartView cascade query code = AD (default)
L8 – SmartView cascade query code = EF
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S1 - 2 seconds of inactivity before allowing switchover between A & B ports (default)
S2 - 5 seconds of inactivity before allowing switchover between A & B ports
S3 - 10 seconds of inactivity before allowing switchover between A & B ports
S4 - 30 seconds of inactivity before allowing switchover between A & B ports
S5 - 1 minute of inactivity before allowing switchover between A & B ports
S6 - 5 minutes of inactivity before allowing switchover between A & B ports
S7 - 10 minutes of inactivity before allowing switchover between A & B ports
T1 - 2 seconds autoscan delay time before switching to next port (default)
T2 - 5 seconds autoscan delay time before switching to next port
T3 - 7 seconds autoscan delay time before switching to next port
T4 - 10 seconds autoscan delay time before switching to next port
T5 - 15 seconds autoscan delay time before switching to next port
T6 - 20 seconds autoscan delay time before switching to next port
T7 - 30 seconds autoscan delay time before switching to next port
T8 - 60 seconds autoscan delay time before switching to next port
U1 - SmartView channels are switchable using a 3 button mouse
or IntelliMouse (default) (SmartView reports 2 button mouse mode to PCs)
U2 - SmartView channels are not switchable using 3 button mouse
or IntelliMouse (SmartView reports 2 button mouse mode to PCs)
U3 - SmartView channels are not switchable using 3 button mouse
or IntelliMouse (SmartView reports 3 button mouse mode to PCs)
U4 - SmartView channels are switchable using 3 button mouse
or IntelliMouse (SmartView reports IntelliMouse mode to PCs)
U5 - SmartView channels are not switchable using 3 button mouse
or IntelliMouse (SmartView reports IntelliMouse mode to PCs)
H1 - Hotkey combination is CTRL + ALT + command key (default)
H2 - Hotkey combination is CTRL + SHIFT + command key
H3 - Hotkey combination is ALT + SHIFT + command key
H4 - Hotkey combination is RIGHT ALT + command key
H5 - Hotkey combination is LEFT ALT + RIGHT ALT + command key
H6 - Hotkey combination is LEFT CTRL + LEFT ALT + command key
H7 - Hotkey combination is RIGHT CTRL + RIGHT ALT + command key
H8 - No hotkey combination enabled
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F1 - Display firmware first digit
F2 - Display firmware second digit
F3 - Display firmware third digit
F5 - Restore PS/2 mouse function
F6 - Restore IntelliMouse function
F8 - RESET all configurations to default settings. (Display confirms with 'r').
P - Sets password - see section 4.8 for instructions.
E - Exits configure mode and returns the SmartView to normal operation mode.
2.7 Other useful installation information
PC boot up sequence - When your PCs are powered on they communicate with
any attached keyboards and mice and setup parameters required by the particular
operating system. It is necessary for the SmartView to be attached and powered on
during this sequence so that it can give the required responses and keep track of all
the modes and settings requested by each of the connected PCs.
Mouse characteristics - do not unplug a PS/2 mouse connection from a PC whilst
the PC is on. Due to the design of PS/2 mice communications the mouse function on
the PC will be lost and you will have to re-boot the PC to regain normal operation.
Unplugging the mouse from the SmartView will also cause it to stop operating when
it is plugged back in. RS232 mice can usually be unplugged and plugged back in
provided that a mouse was connected when the operating system initially booted.
The SmartView is fitted with a PS/2 mouse recovery system which allows you to
disconnect and re-connect the shared mouse without powering down the system
(although this is generally not advisable) - see section 2.8 for details.
Keyboard and mouse mode switching - The SmartView keeps a log of the
keyboard and mouse mode and resolution settings requested by each of the
connected PCs. These settings are automatically restored to the shared keyboard
and mouse when the SmartView channel is switched thus ensuring maximum
software compatibility. The keyboard num, caps and scroll lock states are an
obvious example of this process.
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2.8 Re-enabling a disconnected PS/2 mouse
If you disconnect the shared PS/2 mouse from the SmartView by accident during
operation then the mouse operation will be lost when the mouse is plugged back in.
To avoid having to reboot the entire system in this situation the SmartView is fitted
with an automatic mouse recovery system.
With the PS/2 mouse disconnected, change the channel using the keypad or
keyboard hotkeys. The SmartView detects that the mouse has been disconnected
and triggers the automatic recovery system. Plug in the PS/2 mouse and the
SmartView will re-initialise it.
Alternatively you can reset the keyboards and mice by holding the SELECT and
AUTO keys down together for 5 seconds. A complete power off reset of the
connected keyboards and mice will then be performed. This function only resets the
shared keyboard and mice that are plugged into ports A and B. It does not affect the
status of any of the other ports on the switch or the CPU connections.
2.9 Hot plugging the SmartView into running systems and reenabling disconnected CPU PS/2 mouse connections
It is adviseable to switch off the systems that are going to be connected to the
SmartView before installation. However if this is not possible then most systems can
be hot plugged by using the SmartView’s mouse restoration functions. The keyboard
connection will normally restore itself automatically.
On many PCs, mouse movement will be lost if the PS/2 mouse is unplugged and
plugged back in whilst the PC is running. Mouse movement can then only be
restored by rebooting the PC. This is because the mouse drivers only setup and
enable the mouse when the PC is initially booted.
If you have switched off your SmartView or you are attempting to ‘hot plug’ it into a
system that is already running, you may be able to restore lost mouse movement
using the SmartView's mouse restoration functions.
Mouse restoration functions should be used with care as unpredictable results
may occur if the wrong mouse type is selected. If in doubt restore the mouse
by powering down the PC normally.
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Standard PS/2 mouse data uses a different data format to IntelliMouse data and so
two reset functions are provided on the SmartView. The type of data format
expected by the PC depends upon the driver and the type of mouse that was
connected when the driver was booted. The following table may be used as a guide.
Note that the mouse reset functions predict the likely mouse resolution settings but
may not restore the speed or sensitivity of the mouse exactly as they were when the
PC originally booted.
Type of mouse / system
Connected at bootup
Driver type
Likely expected
data format
Suggested
restoration
PS/2
PS/2
IntelliMouse / SmartView
IntelliMouse / SmartView
PS/2 only
IntelliMouse
PS/2 only
IntelliMouse
PS/2
PS/2
PS/2
IntelliMouse
F5
F5
F5
F6
To restore lost mouse movement on a CPU connected to the SmartView:
1) Select the CPU that has lost its mouse movement
2) Press the select key on the front of the SmartView for 5 seconds until ‘C’ is
displayed. You are now in configure mode.
3) To restore a PS/2 mouse connection press
F 5 f
Or, to restore an IntelliMouse connection press
F 6 f
4) Exit from configure mode by typing
E f
5) Test the mouse movement by moving the mouse a short distance.
F5 - Restore PS/2 mouse function
F6 - Restore IntelliMouse function
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3. Using the SmartView
This section explains the general operation of the SmartView. We recommend that
you read this section before starting to use the product.
3.1 Power on status
At power on the SmartView selects PC number 1 and displays '1'. If a password has
been set then ‘P’ will be displayed and the SmartView will remain locked until a valid
password is entered. The 12 and 16 port models are also fitted with a power
indicator.
3.2 Status lights
The green CPU status lights (1-16) show the on/off status of the connected CPUs.
This status is derived from the CPU keyboard connection and operates even when
the SmartView is powered off.
The red status lights (A and B) show the activity status of the local and remote
keyboard / monitor / mouse control ports. When port A is active port B is disabled
and vice versa. A port becomes active and the associated light comes on when
keyboard or mouse data activity has been detected. When no keyboard or mouse
data has been detected for the timeout period (see section 4.3) the port becomes
inactive, the light goes out and the other port can then be used.
3.3 Front panel keys and remote controller
SELECT key
The SELECT key is used to select which channel is currently controlled by the
shared keyboard, mouse and monitor ports. It is also used to enter configuration
mode (see section 2.5). Pressing the key during normal operation will cause the next
channel to be selected.
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The SELECT key can also be used to access the SmartView’s configuration mode
(see section 2.5). To do this press the key and hold it down for 5 seconds until ‘C’
appears on the SmartView’s front panel display.
An optional remote controller is also available for the SV4PRO and SV8PRO models
which replicates the SELECT key and display, but can be located remotely from the
SmartView. This is particularly useful in applications where the SmartView is located
away from the desktop. The remote controller can be conveniently attached to your
keyboard with a couple of Velcro strips to give instant channel information and key
control.
AUTO key
The AUTO key puts the SmartView into auto-scan mode. The ports scanned and the
scan time can be selected by options L and T in configure mode (see section 4.2).
AUTO and SELECT keys pressed together
(Lock function)
Pressing the AUTO and SELECT keys together will cause the SmartView to select
channel 0 and disable all video output. If a security password has been set then the
SmartView will lock, display P and wait for the password to be entered before
unlocking the SmartView.
AUTO and SELECT keys pressed together for 5 seconds
(keyboard and mouse reset function)
After 5 seconds the SmartView’s display will blank and power to the shared
keyboards and mice will be switched off causing a complete reset of these devices.
After several further seconds the power will be re-applied and normal operation is
resumed. This reset function does not reset the computer connections to the
SmartView.
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3.4 Status display
The status display usually shows the currently selected port. If autoscan mode is
selected, the segments will illuminate in sequence in a clockwise direction
interspersed with a display of the currently selected channel. If SmartView has been
locked, ‘P’ will be displayed until a valid password has been typed to unlock the unit.
Data flow from the mouse or keyboard causes the dot to flash.
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3.5 Using the dual control ports (A and B)
The SmartView is fitted with two control ports, A and B. Each control port has a
keyboard, mouse and monitor connection. Either control port may be used to access
the SmartView. Typically port A may be used for local access and port B for remote
access (up to 20 metres away). The video picture is duplicated on both ports and the
SmartView will accept keyboard and mouse data from one control port at a time.
Whilst the other port is active, the num, caps and scroll lock keys on the inactive
control port’s keyboard will flash indicating that the port is currently disabled. Once
there has been no keyboard or mouse data on the active control port for the timeout
period, the other keyboard can be used. Once activity is detected then this new port
becomes the active port and the other port is disabled. The currently active port is
indicated on the front panel. If neither the A or B lights are on then either control port
may be used.
3.6 Keyboard hotkey control
SmartView can be conveniently controlled by selecting channel, autoscan mode or
security locking from the keyboard. All of the hotkey control commands are invoked
by holding down the two hotkeys and then pressing a command key. By default, the
two hotkeys are ‘CTRL’ and ‘ALT’, although other combinations can be selected by
reconfiguring the hotkeys (see section 4.5). Once the hotkey command has been
activated you will need to release the hotkeys and the command key before a new
hotkey command is accepted by the SmartView. HOTKEYs + TAB is an exception
and this allows you to 'tab through' the ports by holding down the hotkeys and
repeatedly pressing TAB.
The hotkey command are summarised below (note that the numbers on the numeric
keypad do not form part of a valid hotkey) :
‘HOTKEYs’ and ‘1’ - selects channel 1
‘HOTKEYs’ and ‘2’ - selects channel 2
‘HOTKEYs’ and ‘3’ - selects channel 3
‘HOTKEYs’ and ‘4’ - selects channel 4
‘HOTKEYs’ and ‘5’ - selects channel 5
‘HOTKEYs’ and ‘6’ - selects channel 6
‘HOTKEYs’ and ‘7’ - selects channel 7
‘HOTKEYs’ and ‘8’ - selects channel 8
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(8,12 & 16 port models only)
(8,12 & 16 port models only)
(8,12 & 16 port models only)
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‘HOTKEYs’ and ‘9’ - selects channel 9
‘HOTKEYs’ and ‘1 then 0’ - selects channel 10
‘HOTKEYs’ and ‘1 then 1’ - selects channel 11
‘HOTKEYs’ and ‘1 then 2’ - selects channel 12
‘HOTKEYs’ and ‘1 then 3’ - selects channel 13
‘HOTKEYs’ and ‘1 then 4’ - selects channel 14
‘HOTKEYs’ and ‘1 then 5’ - selects channel 15
‘HOTKEYs’ and ‘1 then 6’ - selects channel 16
(12 & 16 port models only)
(12 & 16 port models only)
(12 & 16 port models only)
(12 & 16 port models only)
(16 port models only)
(16 port models only)
(16 port models only)
(16 port models only)
‘HOTKEYs’ and ‘TAB’ - selects the next channel
‘HOTKEYs’ and ‘M’ - displays the on screen menu for selecting computers by name
‘HOTKEYs’ and ‘A’ - selects autoscan mode where each channel is displayed for
the selected time (see section 4.3). To cancel autoscan mode simply select any
fixed channel either by hotkey or using the SmartView button.
‘HOTKEYs’ and ‘0’ – switches off the video signal and displays 0. This will cause
some monitors to go into standby mode or switch off. The video signal can be reenabled by selecting a channel.
‘HOTKEYs’ and ‘L’ - disables the SmartView's shared keyboard and mouse and
displays 0. The video signal is switched off. If a password has not been set then the
SmartView can be re-enabled by selecting a channel. If a password has been set
then the SmartView displays 'P' to indicate that a valid password must be entered to
unlock the switch. Simply type the same key combination as was set during
configuration (see section 4.8) followed by the (enter) key. Note - if anyone has
typed at the keyboard whilst in secure mode, it will be necessary to type (enter) first
to clear the invalid password, then type the valid password followed by (enter) again.
‘HOTKEYs’ and ‘0 then {number}’ – (where {number} is 0,1,2,3,4,5,6,7,8 or 9).
Selects the channel specified by {number}. This allows ports on cascaded units to be
selected. For example HOTKEYs + 0 10216 would select port 1 (01) on the current
SmartView, port 2 (02) on the next cascaded SmartView and port 16 on the last
SmartView.
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Examples of common hotkey sequences (assuming CTRL + ALT hotkey option):
To select channel 2:
press
ba2
release
2ba
To 'tab through' channels:
press
ba v release v press v
release
v press v release vba
To select channel 12 (on a 12 or 16 port SmartView):
press
ba1
press
2
release
release
1
2ba
3.7 On Screen Menu control
SmartView Pro can conveniently select a computer using the integral On Screen
Menu control. The menu is called up by pressing the two ‘HOTKEYs’ and ‘M’. When
the menu is first called up, there will be no named computers listed. You must first
enter the names and port numbers for computers which are to be selected from the
menu.
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On-Screen menu (models SV4PRO and SV8PRO)
Port numbers are entered as single digits
On-Screen menu (models SV12PRO and SV16PRO)
Port numbers are entered as double digits with leading zeros where required
Adding a computer to the menu list
With the menu visible on the screen, press the INSERT key. This will cause a new
Computer entry field to be inserted on the menu. This is highlighted in red with a
flashing cursor to indicate the text entry position. Type in a name up to 16 characters
long. You can use upper/lower case, special and space characters. When
completed press the ENTER key. The red highlighted area now moves into the Port
SmartView
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entry field and you can enter the port number for the named Computer. Port
numbers are specified using single digits on the 4 and 8 port models and double
digits on the 12 and 16 port models (adding a leading 0 if necessary). If you are
using cascaded SmartView Pro units, the cascade routing will need to be entered
(see section 3.10 for more details). To specify port 5 on a SmartView that is
cascaded off port 3 you would enter port number 35 (4 & 8 port products) or 0305
(12 and 16 port products). Units can be cascaded three levels deep.
Now press ENTER again to complete the entry and store it in the menu memory.
Note that you can add another Computer to the menu list at any time. If you just use
the INSERT key, the entry will be placed after the current line. To place an entry
before the current line use SHIFT and INSERT together, then edit the new name as
already described.
Deleting a computer from the menu list
With the menu visible on the screen, highlight the computer to be deleted and press
the DELETE key. To confirm deletion press ENTER. To abandon deletion press
ESC.
Editing a computer on the menu list
With the menu visible on the screen, highlight the computer to be edited and press
the SHIFT and DELETE keys together. Type in the new Computer name and port
then press ENTER. To abandon editing press ESC.
Selecting a computer on the menu list
With the menu visible on the screen, highlight the computer to be selected using the
cursor up/down or page up/down keys as required. Press the ENTER key to switch
to the highlighted computer. SmartView Pro has an advanced ‘connection
confirmation’ facility which is particularly useful in systems where many computers
are displaying the same or very similar video. The selected computer name and port
number will briefly flash up on the screen to confirm the selection has been made. If
it is not possible to make the connection, perhaps because a cascaded unit is not
switched on or is in use locally, the menu will flash ‘computer unavailable’ until the
ESC key is pressed.
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Summary of keys used by the menu and their function
‘HOTKEYs’ and ‘M’ - calls the menu up onto the screen (even if no PC video exists)
‘INSERT’ - adds a computer entry AFTER the currently selected line
‘SHIFT’ and ‘INSERT’ - adds a computer entry BEFORE the currently selected line
‘DELETE’ - deletes the currently selected computer
‘SHIFT’ and ‘DELETE’ - edits the currently selected computer
‘ENTER’ - confirms an entry or selects a computer
‘ESC’ - quits from editing a line or quits from the menu
‘up arrow’ - moves up the menu by one line
‘down arrow’ - moves down the menu by one line
‘page up’ - moves to the top of the menu page, or up 8 lines if more than 8 present
‘page down’ - moves to bottom of page or down 8 lines if more than 8 present
3.8 Mouse control
The channels can conveniently be changed on SmartView Pro by using a three
button mouse or IntelliMouse. In order to switch to the next channel simply hold
down the central mouse button or wheel button and click on the left hand mouse
button. The channel will then change.
3.9 RS232 control
SmartView Pro can be controlled by a remote RS232 device. To select a channel
the data rate of the sending device must be set to 1200 baud, 8 bits, no parity and 1
stop bit. No handshaking is used by the SmartView Pro. Simply send the character
for the channel which needs to be selected, for example ASCII ‘1’ (hex code 31) will
select channel 1, ASCII ‘2’ (hex code 32) will select channel 2 and so on. Ports
10,11,12,13.14.15 and 16 are selected by sending ASCII codes A,B,C,D,E,F and G
respectively.
3.10 Cascading SmartViews
Any number of SmartView Pro switches can be connected together to expand the
number of connected computers. This can be particularly useful where clusters of
computers are located some distance from each other because each unit acts as
data booster and can each be up to 30 metres away from the next SmartView. The
channel can be selected on remote SmartView units using an extension of the
HOTKEY control function or using the On Screen Menu which will store over 300
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names. The On Screen Menu is recommended for selecting computers on cascaded
SmartViews as this avoids the need to use long hotkey sequences that may be hard
to remember. When using the On Screen Menu, limit the cascade depth to three
levels (the maximum number of port digits that can be added to the menu).
For example, consider a situation where two SmartView Pro units are connected
together as shown below. To connect to the computer attached to port 3 on
SmartView B the user would hold down the hotkey keys then press ‘2’ followed by
‘3’, whilst keeping the hotkey keys pressed. This will have the effect of connecting to
port ‘3’ of the SmartView which is connected into port ‘2’ of the first SmartView unit
A. (note: if you are cascading 12 and 16 port units then you will need to type a
leading 0 before all single digit port numbers).
For example to connect to port 3 on the SmartView SV8PRO cascaded off port 2 of
your first SmartView SV8PRO use:
press
ba2release 2
press
3release 3ba
For example to connect to port 14 on the SmartView SV16PRO cascaded off port 1
of your first SmartView SV16PRO use:
press
ba0release 0
press
1release 1
press
1release 1
press
SmartView
4release 4ba
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A typical cascade of two SmartViews
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4. SmartView configuration options
All the options described in this section are entered in SmartView configure mode see section 2.5 for instructions on entering configure mode.
4.1 Screen saver time delay
SmartView contains a programmable screen saver which will blank the display after
the set time delay with no keyboard or mouse activity. Simply typing at the keyboard
or moving the mouse will re-enable the display. The display will flash whilst the
SmartView is in screen save mode.
B1 - screen saver disabled (default)
B2 - Blank screen after 1 minute of inactivity
B3 - Blank screen after 2 minutes of inactivity
B4 - Blank screen after 4 minutes of inactivity
B5 - Blank screen after 8 minutes of inactivity
B6 - Blank screen after 12 minutes of inactivity
B7 - Blank screen after 16 minutes of inactivity
B8 - Blank screen after 20 minutes of inactivity
4.2 Autoscan ‘lock on’ mode and delay time
SmartView can be set to select each channel in turn for a period of time set by the
Autoscan delay time. Autoscan mode is entered by typing the hotkey keys together
with ‘A’. By default, only those channels which have a powered up computer
connected to them will be scanned. Sometimes it may be desirable to scan all
channels, even if the attached computer is switched off (this will simply show a blank
screen when it is selected). All the SmartView’s ports will be scanned if option L2 is
selected. Some applications may also require the SmartView to power on in
autoscan mode. This feature can be selected using the L3 or L4 options.
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L1 - SmartView only locks on to active ports during autoscanning (default)
L2 - SmartView locks on to every port in turn during autoscanning
L3 - SmartView powers on in autoscan mode and locks on to active ports only
L4 - SmartView powers on in autoscan mode and locks on to all ports
T1 - 2 seconds autoscan delay time before switching to next port (default)
T2 - 5 seconds autoscan delay time before switching to next port
T3 - 7 seconds autoscan delay time before switching to next port
T4 - 10 seconds autoscan delay time before switching to next port
T5 - 15 seconds autoscan delay time before switching to next port
T6 - 20 seconds autoscan delay time before switching to next port
T7 - 30 seconds autoscan delay time before switching to next port
T8 - 60 seconds autoscan delay time before switching to next port
note: Autoscan mode is ended simply by selecting a fixed channel using the onscreen menu, the keypad, the keyboard hotkeys or the mouse.
Many modern monitors are fitted with automatic power save relays and will switch off
after a few seconds if connected to an inactive PC. If you are using such a monitor
you must not use the L2 feature. Constant switching on and off of your monitor's
relay will eventually damage your monitor.
4.3 Timeout setting for switching between the local and remote
keyboard/mouse ports (A and B)
If you are controlling the SmartView from two locations then you will have connected
keyboards, monitors and mice to the local and remote ports (A and B). The
SmartView will accept keyboard and mouse data from either location and the video
is duplicated on both monitors. Only one of the ports may be used at a time. The
other port is automatically disabled although the video continues to be displayed.
This port is re-enabled for keyboard and mouse data when there has been no
activity from the currently active port for the switchover timeout period. This timeout
period is selectable from 2 seconds to 10 minutes using the ‘S’ options in configure
mode as follows:
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S1 - 2 seconds of inactivity before allowing switchover between A & B ports (default)
S2 - 5 seconds of inactivity before allowing switchover between A & B ports
S3 - 10 seconds of inactivity before allowing switchover between A & B ports
S4 - 30 seconds of inactivity before allowing switchover between A & B ports
S5 - 1 minute of inactivity before allowing switchover between A & B ports
S6 - 5 minutes of inactivity before allowing switchover between A & B ports
S7 - 10 minutes of inactivity before allowing switchover between A & B ports
4.4 Mouse mode and mouse switching of channels
A three button PS/2 mouse or an IntelliMouse can be used to switch channels on the
SmartView by default. To switch to the next channel, the user simply holds down the
central button or wheel button and presses the left hand button to change channel. If
the user does not wish to take advantage of this feature, it can be disabled by
selecting U2, U3 or U5. If the third button is being used to switch the SmartView
then it is not available for use with PC software although the function of an
IntelliMouse wheel is not affected. Consequently in modes U1, U2 and U4 the
SmartView reports to the PCs that a 2 button mouse is connected. If you wish to use
the full function of a 3 button mouse or IntelliMouse for your PC software then you
should select options U3 or U5.
The SmartView supports ‘Internet Mice’ that are compatible with the Microsoft
IntelliMouse. These are fitted with a wheel or other scroll control and sometimes
have additional buttons. Examples are:
Microsoft IntelliMouse
Logitech Pilot Mouse +
Logitech MouseMan+
Genius NetMouse
Genius NetMouse Pro
Standard PS/2 and IntelliMouse compatible mice can be connected to control ports
A and B in any combination. You may configure your CPUs using Microsoft PS/2 or
IntelliMouse drivers in any combination as required. The IntelliMouse features are
supported on both PS/2 and RS232 CPU connections. When using PS/2 CPU
connections, the SmartView will automatically configure itself to the type of mouse
requested by the driver. If you are using RS232 CPU connections then you will need
to select mouse options U4 or U5 to enable the IntelliMouse features.
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U1 - SmartView channels are switchable using a 3 button mouse
or IntelliMouse (default)
(SmartView reports 2 button mouse mode to PCs)
U2 - SmartView channels are not switchable using 3 button mouse
or IntelliMouse
(SmartView reports 2 button mouse mode to PCs)
U3 - SmartView channels are not switchable using 3 button mouse
or IntelliMouse
(SmartView reports 3 button mouse mode to PCs)
U4 - SmartView channels are switchable using 3 button mouse
or IntelliMouse
(SmartView reports IntelliMouse mode to PCs)
U5 - SmartView channels are not switchable using 3 button mouse
or IntelliMouse
(SmartView reports IntelliMouse mode to PCs)
4.5 Keyboard hotkey combination
The keyboard hotkey combination is used to change a channel, set autoscan mode
or secure the product (so that the password needs to be typed before it can be used
again). The following keyboard hotkey combinations can be selected. These hotkey
combinations are used together with the command keys to trigger the required
SmartView function. The left and right shift key combination is particularly suitable
for extended keyboards where additional keys can be programmed to act as a
combination of other keys. Such keyboards are supplied with many Gateway 2000
computers. Programming spare keys to trigger the hotkey combination allows
channels to be selected via a single key stroke.
H1 - ‘CTRL’ and ‘ALT’ keys together (left or right hand keys operate) (default)
H2 - ‘CTRL’ and ‘SHIFT’ keys together (left or right hand keys operate)
H3 - ‘ALT’ and ‘SHIFT’ keys together (left or right hand keys operate)
H4 - ‘RIGHT ALT’ key
H5 - ‘LEFT ALT’ and ‘RIGHT ALT’ keys together
H6 - ‘LEFT CTRL’ and ‘LEFT ALT’ keys together
H7 - ‘RIGHT CTRL’ and ‘RIGHT ALT’ keys together
H8 - No hotkey enabled
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4.6 Firmware functions (version query, mouse restore and reset)
For technical support purposes, it may be necessary to find the firmware release
version for the control software in your SmartView. For example, if the release
version is v1.02 the response shown to F1(enter) will be a brief display of the digit
‘1’, then F2(enter) will be a brief display of the digit ‘0’, then F3(enter) will be a brief
display of the digit ‘2’. You can reset all of the configured options back to the factory
default states by typing F8. Use options F5 and F6 to restore mouse function on
disconnected PS/2 CPU mouse connections. See section 2.9 for full details.
F1 - Display firmware first digit
F2 - Display firmware second digit
F3 - Display firmware third digit
F5 - Restore PS/2 mouse function to the currently selected CPU’s mouse port
F6 - Restore IntelliMouse function to the currently selected CPU’s mouse port
F8 - Reset all configurations to factory default settings. An ‘r’ will show briefly on the
display to confirm that the reset has been completed.
4.7 Display appearance options
Options are available to change the colour scheme of the On-Screen Display and
the time that the confirmation message remains on the screen after a channel has
been selected.
D1 - Menu appears with magenta / blue background and green highlight (default)
D2 - Menu appears with red / blue background and green highlight
D3 - Menu appears with blue / black background and light blue highlight
D4 - Confirmation message remains on screen for standard time period (default)
D5 - Confirmation message remains on screen for short time period
D6 - Confirmation message remains on screen for extended time period
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4.8 Setting a security password
There are many situations where unrestricted access to corporate file servers or
sensitive information needs to be controlled. In such circumstances, the SmartView
can be locked away in a room or secure cabinet and controlled remotely. In this
mode typing the keyboard hotkeys together with 0 will blank the screen, disconnect
the keyboard and mouse from all of the computers and display ‘P’ on the SmartView
display. Control can only be regained by typing the correct password on the
keyboard.
To set the password in configure mode, first type ‘P’ then (enter). The display on
SmartView will change to show ‘=‘ and you can then type your password. The
password is not case sensitive and can be any combination of key strokes, including
the function keys, but excluding the (ctrl), (alt), (shift) and (enter) keys. When you
have typed in your password type (enter) to register it in the stored memory. Do not
worry if you type the password incorrectly, you can always re-enter configure mode
and set the password again. If you have mistyped, forgotten or lost the password
and the SmartView Pro is locked then you can clear the password by entering
configure mode at power on. Note that under these circumstance you will not be
able to enter configure mode after the unit has powered on because it will ask you to
enter the password.
NOTE - The password consists of a combination of key strokes rather like the code
to a safe. The key strokes are not case sensitive and can include all the keys on the
keyboard (except ctrl, alt, shift and enter). Consequently the following 'password'
would be valid:
oFRED g
SmartView
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4.9 Cascade query code
The SmartViews use a special ‘query code’ to detect whether or not they are
connected to another SmartView. By default your SmartView Pro uses query code
AD. SmartView Pro units with firmware versions less than 1.09 and SmartView units
with firmware version less than 1.18 used query code EF. This was found to conflict
with a small number of other (rare) devices that used the same query code so an
alternative query code was provided to ensure compatibility. Either query code may
be used but you should make sure that all cascaded SmartView units are set to use
the same query code. If any of the cascaded SmartView Pros have firmware
versions less than 1.09 then the cascade query code for all the SmartView Pros
should be set to EF.
L7 – Cascade query code = AD (default)
L8 – Cascade query code = EF
4.10 Exit configure mode
When you have finished configuring any special options, simply type ‘E’ followed by
(enter) to exit configure mode and return to normal operation mode. The attached
computers can now be switched on.
SmartView
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Appendix A. Cable and connector
specifications
IMPORTANT NOTE
The maximum cable lengths supported vary widely between devices and
cables. It may be possible to use cables that are longer than those specified
below with certain PCs and peripherals but this cannot be guaranteed. If you
experience problems try using shorter cables.
A1. Keyboard, monitor and mouse to SmartView
Cable specification:
All of the shared devices plug directly into the relevant ports at the rear of the
SmartView. If you use an AT style keyboard you will need an AT (5 pin DIN female)
to PS/2 (6 pin mini-DIN male) converter. Keyboard, monitor and mouse extension
cables can be used to increase the distance from SmartView up to 10m. Most
keyboards and mice will also operate at distances of 20 metres.
A2. SmartView to PCs 1 to 16
Cable specifications:
Video - 15 pin high density male D connector to 15 pin high density male D
connector wired as a standard VGA PC to monitor cable. There are two types
commonly available. The best type cables which will give excellent quality are
constructed with coaxial cable cores. Cheaper ‘data’ cables are often used, but can
degrade video quality if used over longer distances. Avoid using 'data' cables longer
than 2 metres unless the video quality is not important. Good quality coaxial video
cables may be run at distances up to 50 metres with little loss of video quality.
Keyboard and PS/2 mice - 6 pin mini-DIN male connector to 6 pin mini-DIN male
connector with all lines connected straight through (1-1,2-2 etc.). If the PC has a 5pin DIN AT style keyboard connector you will need a PS/2 to AT keyboard adapter
6-pin mini-DIN female to 5-pin DIN male (readily available). Cables should be no
longer than 30 metres.
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RS232 serial mice - these require a special converter to connect the RS232 lines
present on the SmartView mouse ports to the RS232 port on a PC.
Cables should be no longer than 30 metres.
A3. Expansion port pin assignments
The 15 way D connector located on the back of the SmartView provides connections
for the remote control module and allows an external RS232 device to control the
SmartView. See section 3.5 for more details.
Pin 9 = GND
Pin 11 = RXD
Other pins to be left unconnected
SmartView
Installation and Use
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Appendix B.
Problem Solving
Problem:
Poor video quality with smearing fuzziness or ripple.
Action:
Use screened coaxial video cables to connect your devices to the SmartView.
Problem:
Mouse does not move cursor on screen.
Action:
Ensure that the mouse and computer are both connected to SmartView before
power is connected and ensure that the SmartView is powered on before the
attached computer. Ensure that your software is configured to accept a Microsoft
compatible mouse of the type that you have connected (PS/2 or RS232). If you
move the mouse and the activity indicator (dot on 7 segment display) does not flash
then the SmartView is not receiving data from the mouse. Check the mouse
connection to the SmartView, try resetting the mouse using the reset function
(section 3.3) or re-powering the SmartView. If you are attempting to connect the
SmartView to a CPU with a PS/2 mouse connection that has not been powered
down then you will need to use the mouse restoration functions F5 or F6 (see
section 2.9).
Problem:
Keyboard does not function or functions intermittently. Num lock light does not
always come on when the num lock key is pressed.
Action:
Some older keyboards were designed for use with specific computers and are not
truly AT or PS/2 compatible. These are not common but if you experience problems
try another keyboard.
SmartView
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Problem:
Mouse causes channel to change.
Action:
Some cheaper mice are not fully compatible with the SmartView and can lose data
causing the channel to be changed (if mouse switching of channels is enabled). If
you experience this problem then change the mouse and use a Microsoft, Logitech,
IBM, Compaq or Hewlett-Packard type. Ensure that you are using a Microsoft
compatible mouse driver on your PC. Some other manufacturers’ drivers may switch
the mouse to use a proprietary mouse data format not supported by the SmartView.
If you have unplugged and re-connected a mouse to the SmartView then ensure that
you reset it using the mouse reset function (see section 3.3).
Problem:
Mouse jumps around the screen after disconnecting the mouse cable or powering
down the SmartView.
Action:
If you have disconnected and re-connected a CPU mouse cable or you have
powered down the SmartView then the mouse data format may be out of
synchronisation with that required by the PC (PS/2 or Intellimouse). Try the ‘restore
Intellimouse’ function (F6) to resolve the problem or re-power the CPU.
Problem:
SmartView does not power on correctly (display is blank or stuck after power on).
Action:
Switch the SmartView off and leave for 10 seconds. Re-power the SmartView,
preferably from a switch on a wall socket rather then by plugging in the connector to
the rear panel of the SmartView. Try switching off all the connected CPUs and
switching on the SmartView first. If this action does not resolve the problem then
there is a fault with the SmartView.
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Problem:
Video appears to be lost after a PC has gone into auto power down mode. Moving
the mouse and typing at the keyboard does not wake it up.
Action:
Some computers tested output an incomplete video signal in auto power down
mode. The on-screen menu cannot ‘lock on’ to this signal and so cannot be
displayed under these conditions. If the Adder menu is left on the screen and this
type of auto power down occurs then the screen becomes blank. Keyboard and
mouse data is captured by the menu process and so is not sent to the computer to
cause it to wake up. The operation therefore appears to ‘hang’. To restore the video
under these conditions press escape, return or change the channel using HOTKEYs
+ channel number. Alternatively, you may wish to avoid leaving the menu on the
screen if you have a PC that exhibits this anomaly.
Problem:
Mouse consistently fails to boot when using a Compaq integrated keyboard / mouse
model MX11800 with the SmartView, Windows NT 4.0 and a PS/2 connection to
some types of PCs.
Action:
There are three possible solutions to this problem: 1) Use a different mouse.
2) Connect the SmartView mouse connection to a serial port on the NT 4.0 unit
rather than the PS/2 port. 3) Select channel 0 or a port that is not connected to an
NT 4.0 box whilst NT is booting. Use the system normally once the logon screen
appears.
SmartView
Installation and Use
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Notes
SmartView
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SMARTView
PRO
I N S TA L L AT I O N & U S E
ADDER Technology Limited
Technology House
Trafalgar Way
Bar Hill
Cambridge
CB3 8SQ • England
T: +44 (0) 1954 780044
F: +44 (0) 1954 780081
sales@addertec.com
www.addertec.com
SV-PRO-05.02
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