Compaq 1500 Laptop User Manual

Thank you for purchasing this Factory Service

Manual CD/DVD from servicemanuals4u.com.

Please check out our eBay auctions for more great deals on Factory Service Manuals:

servicemanuals4u

b

Maintenance and Service Guide

Compaq Evo Notebook N1020v Series

Compaq Evo Notebook N1000v Series

Compaq Presario 1500 Series Mobile PC

Document Part Number: 279372-002

November 2002

This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying computer features, components, and spare parts, troubleshooting computer problems, and performing computer disassembly procedures.

© 2002 Compaq Information Technologies Group, L.P.

Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq

Information Technologies Group, L.P. in the U.S. and/or other countries.

Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, Celeron, and SpeedStep are trademarks of the Intel Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for

Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

Maintenance and Service Guide

Second Edition November 2002

First Edition July 2002

Document Part Number: 279372-002

Contents

1 Product Description

1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–27

1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . . 1–29

1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–30

1.5 Computer External Components . . . . . . . . . . . . . . . 1–31

1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–41

2 Troubleshooting

2.1 Computer Setup and Diagnostics Utilities . . . . . . . . . 2–1

Selecting Computer Setup or

Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3

Selecting from the Security Menu . . . . . . . . . . . . . . . 2–4

Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5

2.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . 2–7

Obtaining, Saving, or Printing

Configuration Information. . . . . . . . . . . . . . . . . . . . . 2–7

Obtaining, Saving, or Printing Diagnostic

Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . . 2–10


iii

iv

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Computer System Major Components . . . . . . . . . . . . 3–2

3.3 Miscellaneous Plastics/Hardware Kit . . . . . . . . . . . 3–18

3.4 Miscellaneous Cable Kit . . . . . . . . . . . . . . . . . . . . . 3–20

3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–22

3.6 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–24

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . . 4–4

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4

5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13

5.5 Memory Expansion Board . . . . . . . . . . . . . . . . . . . . 5–13

5.6 Mini PCI Communications Board . . . . . . . . . . . . . . 5–15

5.7 Disk Cell RTC Battery . . . . . . . . . . . . . . . . . . . . . . . 5–18

5.8 Connector Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19

5.9 LED Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20

5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22

5.11 Heat Spreader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25

5.12 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–28

5.13 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30

5.14 Palm Rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35

5.15 Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39


5.16 TouchPad Components . . . . . . . . . . . . . . . . . . . . . 5–41

5.17 Display Release Assembly. . . . . . . . . . . . . . . . . . . 5–46

5.18 Charger Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–47

5.19 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–48

5.20 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–50

5.21 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–54

5.22 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–56

5.23 Modem Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–60

6 Specifications

A Connector Pin Assignments

B Screw Listing

C Power Cord Set Requirements

3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1

General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1

Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2

Index


v

1

Product Description

The Compaq Evo Notebook N1020v Series, Evo Notebook

N1000v Series, and Presario 1500 Series Mobile PCs offer advanced modularity, Intel Mobile Pentium 4 and Intel Celeron processors with SpeedStep technology and 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support.

Figure 1-1. Compaq Evo Notebook N1020v Series,

N1000v Series, and Presario 1500 Series Mobile PC


1–1

Product Description

1.1 Models

Computer models are shown in Tables 1-1 through 1-4.

Table 1-1

Compaq Evo Notebook N1020v, N1000v, and Presario 1500

Model Naming Conventions

Key

2

3

N1020v

1

P

2

Key Description

1 Brand/Series designator

220 P5 40 V

3 4 5 6

Options

C

7

N = Evo Notebook

P = Presario

51

8

4

5

6

7

8

9

Processor type

Processor speed

Display type/ size/resolution

Hard drive size

Optical drive designator

Integrated communication

RAM

Operating system

O

9

XXXXXX-XXX

10

1020 = 1020 Series

1000 = 1000 Series

1500 = 1500 Series

P = Intel Pentium 4

220 = 2.2 GHz

200 = 2.0 GHz

180 = 1.8 GHz

170 = 1.7 GHz

C = Intel Celeron

160 = 1.6 GHz

150 = 1.5 GHz

140 = 1.4 GHz

P = SXGA+ (1400 × 1050)

X = XGA (1024 × 768)

60 = 60 GB

40 = 40 GB

5 = 15.x inch

4 = 14.x inch

30 = 30 GB

20 = 20 GB

V = DVD-ROM drive

W = DVD-RW drive

M = Modem

0 = None

D = CD-ROM drive

R = CD-RW drive

C = Modem/NIC combination card

51 = 512 MB

38 = 384 MB

2 = Windows 2000

25 = 256 MB

12 = 128 MB

O = Windows XP Pro

E = Windows XP

Home

10 SKU#

1–2


Product Description

N1020v

Germany

N1020v

Germany

N1020v

Germany

N1020v

Germany

N1020v

Germany

N1020v

Germany

N1020v

Germany

N1020v

Germany

Table 1-2

Compaq Evo Notebook N1020v Models

The following Evo Notebook N1020v models use config. code LDMZ and feature:

■

■

■

■

TouchPad pointing device

8-cell, 4.4-Ah lithium ion (Li ion) battery pack

2-year warranty diskette drive

N1020v P 240 X5 40 W C 25 E

Germany 470045-522

P 25 O

P

P

P

P

C

C

C

240 X5 40 W C

470050-123

200 X4 30

470045-521

V C

200 X4 30 V

470050-122

180 X4 30

470048-007

V

C

180 X5 30 W C

470048-008

C

160 X4 30 W C

470049-801

150 X4 20

470049-800

V C

150 X4 20 V

470050-730

C

25

25

25

25

25

25

25

E

O

O

O

E

E

O


1–3

Product Description

Table 1-2


(Continued)

The following Evo Notebook N1020v models use config. code LDLZ and feature:

■

■

■

■




N1020v P 240 P5 40 W C 25 E

Japan 470047-926 Japan (English) 470047-929

N1020v

Japan

P 240 P5 40 W C

470045-698

25 O

Japan (English)

N1020v P

Belgium

Czech Republic

Denmark

European

International

France

Greece/Poland

Hungary

Israel

Italy

The Netherlands

240 X5 40 W C

470045-654

470045-657

470045-658

470045-662

470045-663

470045-666

470045-667

470045-670

470045-671

470045-674

25 E

Norway

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Turkey

United Kingdom

470045-699

470045-675

470045-678

470045-679

470045-653

470045-682

470045-683

470045-686

470045-687

470045-690

470045-691

1–4


Product Description

N1020v P

Asia/Pacific

Australia

Belgium

Brazil

Czech Republic

Denmark

European

International

France

French Canada

Greece/Poland

Hong Kong

Hungary

India

Israel

Italy

Korea

Table 1-2


(Continued)

240 X5 40 W C

470051-325

470051-312

470050-058

470050-116

470050-061

470050-062

470050-066

470050-067

470045-649

470050-070

470051-336

470050-071

470051-329

470050-074

470050-076

470051-340

25 O

Latin America

Latin America

(NAFTA)

The Netherlands

Norway

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Taiwan

Thailand

Turkey

United Kingdom

United States

470050-101

470050-115

470050-079

470050-080

470050-085

470050-086

470050-057

470050-089

470050-090

470050-093

470050-094

470051-332

470051-319

470050-097

470050-098

470045-648

N1020v P

Belgium

Czech Republic

Denmark

European

International

France

Greece/Poland

Hungary

Israel

Italy

The Netherlands

240 X5 40 V

470050-708

470050-710

470050-711

470050-712

470050-714

470050-715

470050-716

470050-718

470050-719

470050-720

N1020v

Brazil

Latin America

P

C 25 O

Norway

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Turkey

United Kingdom

240 X4 40 W C

470050-117

470050-102

25

Latin America

(NAFTA)

United States

O

470050-721

470050-722

470050-723

470050-707

470050-724

470050-725

470050-726

470050-727

470050-728

470050-729

470050-114

470051-359


1–5

Product Description

Table 1-2


(Continued)

N1020v

Brazil

Latin America

P 200 X5 30 W C

470050-118

470050-104

25

Latin America

(NAFTA)

United States

O

470050-113

470051-360

N1020v

Brazil

Latin America

P

N1020v P

Belgium

Czech Republic

Denmark

European

International

France

Greece/Poland

Hungary

Israel

Italy

The Netherlands

200 X4 30 W C

470050-119

470050-105

25

Latin America

(NAFTA)

United States

O

200 X4 30 V

470045-655

470045-656

470045-659

470045-660

470045-664

470045-665

470045-668

470045-669

470045-672

470045-673

C 25 E

Norway

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Turkey

United Kingdom

N1020v P

Belgium

Czech Republic

Denmark

European

International

France

French Canada

Greece/Poland

Hungary

Israel

Italy

The Netherlands

200 X4 30 V

470050-059

470050-060

470050-064

470050-065

470050-068

470045-650

470050-069

470050-072

470050-073

470050-077

470050-078

C 25 O

Norway

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Turkey

United Kingdom

United States

470050-111

470051-361

470045-676

470045-677

470045-680

470045-652

470045-681

470045-684

470045-685

470045-688

470045-689

470045-692

470050-081

470050-084

470050-087

470050-056

470050-088

470050-091

470050-092

470050-095

470050-096

470050-099

470045-647

1–6


Product Description

Table 1-2


(Continued)

N1020v

Asia/Pacific

Australia

Hong Kong

India

Korea

P 200 X4 20 V

470051-324

470051-311

470051-335

470051-328

470051-338

C 25

People’s

Republic of

China

Taiwan

Thailand

O

470051-343

470051-331

470051-316

N1020v

Asia/Pacific

Australia

Hong Kong

India

Japan

P

N1020v

Japan

P

200 X4 20 D

470051-323

470051-296

470051-334

470051-327

470045-696

200 X4 20 D

470045-697

C 25 O

Japan (English)

Korea

Taiwan

Thailand

N1020v

Asia/Pacific

Australia

P

C 12 2

Japan (English)

N1020v P

Belgium

Czech Republic

Denmark

European

International

France

Greece/Poland

Hungary

Israel

Italy

The Netherlands

180 X5 30 W C

470047-943

470047-946

470047-947

470047-950

470047-952

470047-960

470047-962

470047-966

470047-980

470047-985

25 O

Norway

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Turkey

United Kingdom

180 X4 40 W C

470051-326

470051-313

Korea

Taiwan

40 O

470045-701

470051-337

470051-330

470051-314

470045-700

470047-986

470047-989

470047-990

470047-937

470047-993

470047-994

470047-998

470048-001

470084-004

470804-005

470051-341

470051-333


1–7

Product Description

Table 1-2


(Continued)

N1020v P

Brazil

Latin America

Latin America

(NAFTA)

N1020v P

180 X4 30 W C

470050-120

470050-106

470050-110

25

People’s

Republic of

China

United States

O

180 X4 30 V C 25 O

470051-344

470051-362

Belgium

Czech Republic

Denmark

European

International

France

Greece/Poland

Hungary

Israel

Italy

The Netherlands

N1020v C

470047-944

470047-945

470047-948

470047-949

470047-955

470047-959

470047-963

470047-964

470047-983

470047-984

160 X4 30 W C

Norway

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Turkey

United Kingdom

25 E

Belgium

Czech Republic

Denmark

European

International

France

Greece/Poland

Hungary

Israel

Italy

The Netherlands

N1020v C

470049-667

470049-670

470049-671

470047-921

470049-674

470049-675

470049-678

470049-679

470049-682

470049-780

160 X4 30 W C

Norway

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Turkey

United Kingdom

25 O

Brazil

Latin America

470050-121

470050-107

Latin America

(NAFTA)

United States

470047-987

470047-988

470047-991

470047-934

470047-992

470047-995

470047-996

470048-002

470048-003

470048-006

470049-781

470049-784

470049-785

470049-666

470049-788

470049-789

470049-792

470049-793

470049-797

470049-798

470050-108

470051-363

1–8


Product Description

Table 1-2


(Continued)

N1020v C

French Canada

Japan

N1020v C

160 X4 20 D

470045-651

470047-933

160 X4 20 D

C

C

25

Japan English

United States

25

E

O

470047-930

470045-646

United States 470047-364 Japan

Japan (English)

N1020v

Japan

C 160

470047-932

470047-931

X4 20

470045-695

D

N1020v C

Belgium

Czech Republic

Denmark

European

International

France

Greece/Poland

Hungary

Israel

Italy

The Netherlands

150 X4 20 V

470049-668

470049-669

470049-672

470049-661

470049-673

470049-676

470049-677

470049-680

470049-681

470049-779

C 12 2

Japan (English)

C 25 E

Norway

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Turkey

United Kingdom

470045-702

470049-782

470049-783

470049-786

470049-665

470049-787

470049-790

470049-791

470049-794

470049-795

470049-799


1–9

Product Description

Australia

N1000v

Australia

N1000v

P

P

Australia

N1000v

Australia

N1000v

P

P

Asia Pacific

Australia

French Canada

N1000v P

Asia Pacific

Australia

French Canada

N1000v P

Australia

N1000v

Australia

P

Table 1-3


The following Evo Notebook N1000v models use config. code KQDZ and feature:

■

■

■

■

■

Dual Stick pointing device (TouchPad and pointing stick)



32 MB of discrete video memory

N1000v P 180 P5 40 W C 25 O

470038-699

180 P5 40 W C

470038-700

180 X4 40 W C

470038-697

180 X4 40 W C

470038-698

170 X5 30 W C

25 2

470038-336

470038-333

470039-985

Korea

United States

170 X5 30 W C 25 2

470038-335

470038-334

470039-988

170 X4 30 V

Korea

United States

C

25

25

O

O

470038-695

170 X4 30 V

470038-696

C

25

25

25

2

O

2

470038-341

470037-782

470038-342

470037-783

1–10


Product Description

Table 1-3


(Continued)

The following Evo Notebook N1000v models use config. code KT2Z and feature:

■

■

■

■

■


8-cell, 4.0-Ah Li ion battery pack



N1000v P 220 P5 30 W C 25 O

Germany

N1000v

Germany

N1000v

Germany

N1000v

Germany

P

P

P

470036-634

220 P5 30 W C

470036-635

200 X4 20 V C

470036-632

200 X5 20 V

470036-633

C

25

25

25

2

O

2


1–11

Product Description

Table 1-3


(Continued)

The following Evo Notebook N1000v models use config. code KQFZ and feature:

■

■

■

■

■

TouchPad




N1000v P 220 P5 40 W C 25 O

470036-639 Japan

N1000v P

470036-636 Japan (English)

220 P5 30 W C 25 O

Belgium

Czech Republic

Denmark

France

French Canada

Greece/Poland

Hungary

Israel

Italy

The Netherlands

Norway

N1000v P

470036-696

470036-700

470036-704

470036-707

470038-312

470036-712

470036-715

470036-720

470036-723

470036-730

470036-733

220 P5 30 W C

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Turkey

United Kingdom

United States

25 2

Belgium

Czech Republic

Denmark

France

Greece/Poland

Hungary

Israel

Italy

The Netherlands

Norway

N1000v

Taiwan

P

470036-697

470036-701

470036-705

470036-706

470036-713

470036-714

470036-721

470036-722

470036-731

470036-732

220 P5 30 V

470038-800

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Turkey

United Kingdom

C 25 O

470036-739

470036-743

470036-692

470036-748

470036-751

470036-756

470036-759

470036-764

470036-767

470038-311

470036-741

470036-742

470036-693

470036-749

470036-750

470036-757

470036-758

470036-765

470036-766

1–12


Product Description

N1000v

Taiwan

Table 1-3


(Continued)

P 220 P5 30 V

470038-801

C 25 2

N1000v

Latin America

P

470037-833

N1000v P

Hong Kong

N1000v P

Asia Pacific

Australia

French Canada

Korea

Latin America

N1000v P

French Canada

Latin America

N1000v

Latin America

P

N1000v P

Asia Pacific

Australia

Japan

Japan (English)

N1000v P

Japan

Japan (English)

220 X5 30 W C

470037-832

25

Latin America

(NAFTA)

O

200 P5 30 V C 25 O

470038-807

200 X5 30 W C 25 O

470037-828

470037-824

470036-619

470037-829

470036-616

200 X5 30 W C

Latin America

(NAFTA)

Thailand

United States

25 2

4770036-620

4770036-622

Latin America

(NAFTA)

United States

200 X5 20 W C 25 O

4770037-831 Latin America

(NAFTA)

O 200 X5 20 D

470037-957

470037-953

470036-638

470036-641

200 X5 20 D

470036-637

470036-640

C 12

Korea

Taiwan

Thailand

C

Taiwan

12 2

470036-617

470037-825

470036-618

4770036-623

4770036-621

470037-834

470037-960

470038-782

470037-956

470038-783


1–13

Product Description

Table 1-3


(Continued)

N1000v

Brazil

Latin America

P 200 X4 30 W C

470038-304

470038-299

25

Latin America

(NAFTA)

United States

O

470038-305

470038-310

C 25 O N1000v P

People’s Republic of

China

200 X4 30 V

470038-791

N1000v P 200 X4 20 V

Asia Pacific

Australia

Belgium

Czech Republic

Denmark

France

French Canada

Greece/Poland

Hungary

Israel

Italy

Korea

Latin America

Latin America

(NAFTA)

470037-837

470037-835

470036-694

470036-698

470036-702

470036-709

470036-629

470036-710

470036-717

470036-718

470036-725

470037-838

470036-625

470036-624

C 25 O

The Netherlands

Norway

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Taiwan

Thailand

Turkey

United Kingdom

United States

470036-727

470036-735

470036-736

470036-745

470036-689

470036-746

470036-753

470036-754

470036-761

470038-803

470037-836

470036-762

470036-769

470036-628

1–14


Product Description

Table 1-3


(Continued)

N1000v P

Belgium

Czech Republic

Denmark

France

French Canada

Greece/Poland

Hungary

Israel

Italy

Latin America

Latin America

(NAFTA)

The Netherlands

200 X4 20 V

470036-695

470036-699

470036-703

470036-708

470036-630

470036-711

470036-716

470036-719

470036-724

470036-626

470036-627

470036-728

C 25 2

Norway

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Taiwan

Turkey

United Kingdom

United States

470036-734

470036-737

470036-744

470036-690

470036-747

470036-752

470036-755

470036-760

470038-802

470036-763

470036-768

470036-631

N1000v

Hong Kong

P

470038-790

N1000v

Brazil

Latin America

P

N1000v

Brazil

Latin America

P

N1000v C

Asia Pacific

Australia

French Canada

Korea

200 X4 20

470038-804

D C 12

People’s

Republic of

China

O

160 X4 30 W C

470038-303

470038-300

25

Latin America

(NAFTA)

United States

O

150 X4 20 V

470038-302

470038-301

C 25

Latin America

(NAFTA)

United States

O

150 X4 20 V

470037-827

470037-823

470037-787

470037-830

C 25

Norway

Thailand

United States

O

470038-306

470038-309

470038-307

470038-308

470037-809

470037-826

470037-785


1–15

Product Description

Table 1-3


(Continued)

N1000v C

French Canada

150 X4 20 V C 25

4770037-786 United States

2

470037-784

N1000v C

Asia Pacific

Australia

Hong Kong

Japan

Japan (English)

N1000v

Japan

N1000v

Japan

C

C

150 X4 20 D

470037-958

470037-954

470038-805

470037-949

470037-951

150 X4 20 D

470037-950

150 X4 20 D

470038-313

N1000v C 140 X4 20 D

United States (NAFTA) 470040-456

C 12

Korea

Taiwan

Thailand

United States

O

C 12 2

Japan (English)

C 12 E

Japan (English)

C 12 E

470037-959

470038-793

470037-955

470041-610

470037-952

470038-314

Table 1-4

Compaq Presario 1500 Models

The following Presario 1500 notebook models use config. code LDLZ and feature:

■

■

■

■

■

TouchPad




P1527 P 240 X5 30 W C 51 E

Germany 470046-799

P1525

Belgium

Germany

P 240 X5 30 W C

470045-511

470045-530

Norway

25 E

470045-534

1–16


Product Description

P1522

Belgium

Table 1-4


(Continued)

P 200 X4 30 W C

470046-243

25 E

The following Presario 1500 notebook models use config. code KT2Z and feature:

■

■

■

■

■

TouchPad




P1515 P 240 X5 30 W C 25 E

Belgium

Germany

470044-593

470044-594

Italy

The Netherlands

470044-595

470044-596

P1510

Belgium

Denmark

Germany

Italy

P1508

P

P

Sweden/Finland

P1507 P

220 X5 30 W C

470036-664

470036-665

470036-667

470036-599

200 X5 20 V

470041-611

200 X4 20 W C 25

E

The Netherlands

Norway

Sweden/Finland

C

25

25 E

E

The Netherlands

P1505 P

Belgium

Denmark

Germany

Italy

200

470039-996

X4 20 W

470036-663

470036-597

470036-666

470036-668

C 25 E

The Netherlands

Norway

Sweden/Finland

470036-670

470036-671

470036-673

470036-669

470036-672

470036-598


1–17

Product Description

Table 1-4


(Continued)

The following Presario 1500 notebook models use config. code LDLZ and feature:

■

■

■

■

■

TouchPad




P1525 P 240 P5 40 W C 51 E

470046-473 Canada (English)

French Canada

P1522

Latin America

P

P1575 P

470047-864

470047-863

United States

240 X5 60 W C

470045-559

51

Latin America

(NAFTA)

O

240 X5 40 W C 51 E

Korea

P1528

United States

P1580

P

P

470050-054

240 X5 40 W C

470046-474

240 X5 40 W C

51

25

470050-696 Thailand

240 X5 40 W C 25

Asia Pacific

P1513 P

Korea

P1527 P

470045-728

240 X5 30 W C 51

The Netherlands

P1555 P

Asia Pacific

240

Australia/New Zealand

India

470048-572

X5 30 W

470047-701

470047-705

470047-700

C 25

Korea

Thailand

E

E

E

E

E

470045-560

470050-701

470050-053

470047-704

1–18


Product Description

Table 1-4


(Continued)

P1525 P

Czech Republic

Denmark

European

International

France

Greece/Poland

Israel

Italy

The Netherlands

240 X5 30 W C

470045-421

470047-908

470045-550

470045-551

470045-552

470045-553

470047-909

470047-910

25 E

Portugal

Russia

Saudi Arabia

Slovenia

Spain

Sweden/Finland

Switzerland

Turkey

United Kingdom

470047-911

470045-554

470045-420

470045-555

470047-912

470047-913

470045-556

470045-557

470045-558

240 X5 30 W C

470047-873

25 E P1516 P

European

International

P1515 P

European

International

France

Greece/Poland

P1510

Australia

P

P1508

Asia Pacific

P

P1510

India

P

P1514

Korea

P

P1572

Hong Kong

P

240 X5 30 W C

470044-599

470047-867

470044-600

Israel

Russia

25

Saudi Arabia

Switzerland

E

E 240 X5 30 W C

470045-732

240 X5 30

470045-723

V

25

240 X5 30 W C

470045-720

25

Thailand

C 25

E

E

240 X5 20 V

470045-729

C

240 X4 40 W C

470050-700

25

25

E

E

470044-601

470047-347

470044-598

470044-802

470045-719


1–19

Product Description

P1520

Latin America

P

P1508

Table 1-4


(Continued)

P

240 X4 40 W C

470045-422

25

Latin America

(NAFTA)

E

240 X4 40 W C 25 E

470045-429

Hong Kong

P1568 P

Taiwan

P1532 P

Asia Pacific

P1570 P

Hong Kong

P1545 P

470045-737

240 X4 40 V C

470050-704

240 X4 30 W C

470050-697

240 X4 30 V

470050-699

240 X4 30 V

25

25

C 25

Taiwan

C 25

India

P1515

Korea

P1512

P

P

470047-699

240 X4 30 V

470045-730

240 X4 30 V

C

C

Taiwan

P1511

India

P1550

P

470045-739

240 X4 30 V C

470045-725

240 X4 20 W C P

Australia/New Zealand

P1509 P 240

470047-706

X4 20 W C

Australia

P1565

Hong Kong

P

470045-731

240 X4 20 V

470048-578

C

Korea

25

25

12

25

25

25

E

E

E

E

E

E

E

E

E

E

470048-576

470050-055

1–20


Product Description

P1509

Asia Pacific

P

Table 1-4


(Continued)

240 X4 20 D

470045-721

C 25

Thailand

E

470045-722

P1512

India

P1523

France

P

P

P1505

Hong Kong

P

P1522 P

Czech Republic

European

International

France

P1516 P

240 X4 20 D

470045-726

C

200 X5 20 W C

470048-571

12

25

E

E

200 X4 40 W C

470042-497

25 E

200 X4 30 W C 25 E

470046-238

470046-239

Greece/Poland

Saudi Arabia

United Kingdom

470046-240

200 X4 30 W C 25 E

Canada (English)

French Canada

1507

Hong Kong

P

P1538

Taiwan

P

470047-878

470047-879

United States

200 X4 30 W C

470045-736

200 X4 30 V

470050-703

C

25

25

E

E

E P1511

Taiwan

P1536

Taiwan

P

P1508

Asia Pacific

P

P

200 X4 30 V

470046-696

200 X4 20

470050-705

V

C 25

200 X4 20 W C

470041-812

25

Australia

C 25

E

E

470046-783

470046-235

470046-241

470047-876

470041-811


1–21

Product Description

P1506

Hong Kong

P

Table 1-4


(Continued)

200 X4 20 V

470045-735

C 25 E

P1540

Asia Pacific

P

P1535

India

P

200 X4 20 R

470047-702

200 X4 20 R

470047-698

C

C

25

Thailand

25

E

E

P1510

Taiwan

P 200 X4 20 D

470045-738

P1531 P


China

180 X4 30 V

470048-574

P1502 P 180 X4 30 V

C

P1530 P


China

190 X4 30 V

470047-697

P1520 P

Canada (English)

French Canada

180 X5 40 W

470047-865

470047-866

C

C

25

51

United States

E

E

C

C

12

25

12

E

E

E


China

P1528

Asia Pacific

P 180

470045-734

X4 20

470050-698

D C

P1504

Hong Kong

P 160 X4 30 W C

470040-458

C P1522 C


China

170 X4 20 D

470050-706

25

25

25

E

E

E

470047-703

470047-344

1–22


Product Description

P1525

Asia Pacific

C

Table 1-4


(Continued)

160 X4 20 R

470050-695

C

Taiwan

25 E

470048-577

P1520 C


China

160 X4 20 D

470048-575

C 25 E

The following Presario 1500 notebook model uses config. code KQF1 and features:

■

■

■

■

■

TouchPad




P1505 P 160 X5 30 W C 25 E

United States 470037-316 Wireless promotional model


■

■

■

■

■

TouchPad




P1501 P 160 P5 30 W C 25 E

United States 470037-317


1–23

Product Description

Table 1-4


(Continued)


■

■

■

■

■

TouchPad




P1500 C 150 X4 20 W C 25 E



■

■

■

■

■

TouchPad




P1510 P 220 P5 40 W C 51 E


The following Presario 1500 notebook models use config. code KQFZ and feature:

■

■

■

■

■

TouchPad




P1510 P 220 X5 30 W C 25 E

Europe International

Greece/Poland

Hungary

Israel

470036-775

470036-778

470036-779

470036-782

Russia

Saudi Arabia

Switzerland

United Kingdom

470036-786

470036-771

470036-596

470036-796

P1502

Latin America

P 220 X5 30 W C

470036-600

51

Latin America

(NAFTA)

E

470036-799

1–24


Product Description

P1500

Asia Pacific

Australia

P1510

P

P

Table 1-4


(Continued)

E 220 X5 30 W C

470036-808

470036-800

Korea

200 P5 40 W C

25

Thailand

51 E

470036-816

470038-324

470037-841 French Canada

P1501 P

Korea

P1507 P

470036-593 Canada

200 X5 30 W C 25

470036-815

200 X5 30 V C 25

E

E

India

P1505 P

Europe International

Greece/Poland

Hungary

Israel

P1504

Korea

P

470038-332

200 X5 20 W C

200

470036-774

470036-594

470036-780

470036-781

X5 20

470037-904

V C

25

Russia

Saudi Arabia

Switzerland

United Kingdom

25

E

E

P1506

India

P

P1501

Latin America

P

P1500

Taiwan

P

200 X4 30 V

470038-327

C 12 E

200 X4 20 W C

470036-601

25

Latin America

(NAFTA)

E

200 X4 20 W C 25 E

470038-812

470036-785

470036-770

470036-792

470036-797

470036-602


1–25

Product Description

P1500

Australia

P1503

Asia Pacific

Korea

P1505

P

P

Table 1-4


(Continued)

P 200 X4 20 W C

470036-818

25 E

200 X4 20 D

470036-805

470036-813

200 X4 20 D

C 25

Thailand

C 12

E

E

470036-804

India

P1500 P

Hong Kong

P1500 P

470038-326

160 X4 20 V

470038-810

160 X4 20 V


China

P1500

Taiwan

P 150

470037-319

X4 30

470037-320

D

P1500

Taiwan

C 150 X4 20 D

470038-811

C

C

C

C

25

12

12

12

E

E

E

E

1.2 Features

The notebook has the following features:

■

The following processors are available, varying by notebook model:

❏

The Evo Notebook N1020v features an Intel Mobile

Pentium 4 2.4-, 2.0-, or 1.8-GHz processor with 512-KB integrated L2 cache, or an Intel Celeron 1.6- or 1.5-GHz processor with 256-KB integrated L2 cache.

1–26


Product Description

■

■

■

■

■

■

■

■

■

■

■

❏

❏

The Evo Notebook N1000v features an Intel Mobile

Pentium 4 2.2-, 2.0-, 1.8-, 1.7-, 1.6-, or 1.5-GHz processor with 512-KB integrated L2 cache, or an

Intel Celeron 1.5- or 1.4-GHz processor with 256-KB integrated L2 cache.

The Presario 1500 features an Intel Mobile Pentium 4

2.4-, 2.2-, 2.0-, 1.9-, 1.8-, 1.6-, or 1.5-GHz processor with

512-KB integrated L2 cache, or an Intel Celeron 1.6- or

1.5-GHz processor with 256-KB integrated L2 cache.

ATI P7 graphics accelerator with 32 MB of shared

Synchronous DRAM (SDRAM) and 4X AGP graphics card

128-MB high-performance SDRAM, expandable to 1.0 GB

Microsoft Windows 2000, Windows XP Home, or Windows XP Professional, varying by computer model

15.0-inch SXGA+ (1400 × 1050) or XGA (1024 × 768), or

14.1-inch XGA (1024 × 768), TFT display with over 16.7 million colors, varying by computer model

Full-size Windows 98 keyboard with:

❏

TouchPad pointing device (Evo Notebook N1020v and

N1000v and Presario 1500 models)

❏

Dual Stick (TouchPad and point stick; Evo Notebook

N1020v and N1000v models only)

Network interface card (NIC) integrated on the system board, with a mini PCI V.92 modem

Integrated wireless support of 802.11b and Bluetooth devices through MultiPort

Support for one Type I or II PC Card slot with support for both 32-bit CardBus and 16-bit PC Cards

External 65 W AC adapter with power cord

8-cell Li ion battery pack

40-, 30-, or 20-GB high-capacity hard drive, varying by computer model


1–27

Product Description

■

■

■

■

■

1.44-MB diskette drive

Support for the following drives through the fixed optical drive:

❏

❏

❏

❏

24X Max CD-ROM drive

16X Max CD-RW drive

8X Max DVD-ROM drive

8X Max DVD-ROM/CD-RW combination drive

Connectors for:

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

RJ-45 network

RJ-11 modem

Universal serial bus

Parallel devices

External monitor

AC power

Stereo line out/headphone

Mono microphone

S-video

Port replicator

Infrared

1394 digital input

JBL Pro stereo speakers with bass reflex

Dolby Digital certified sound

1–28


Product Description

1.3 Clearing a Password

If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear

CMOS:

1. Prepare the computer for disassembly (refer to Section 5.3,

“Preparing the Computer for Disassembly,” for more information).

2. Remove the RTC battery (refer to Section 5.7, “Disk Cell

RTC Battery”).

3. Wait approximately five minutes.

4. Replace the RTC battery and reassemble the computer.

5. Connect AC power to the computer. Do not reinsert any battery packs at this time.

6. Turn on the computer.

All passwords and all CMOS settings have been cleared.

1.4 Power Management

■

■

■

■

■

■

■

■

■

The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features:

Standby

Hibernation

Setting customization by the user

Hotkeys for setting level of performance

Smart battery that provides an accurate battery power gauge

Battery calibration

Lid switch suspend/resume

Power/Suspend button

Advanced Configuration and Power Management (ACP) compliance


1–29

Product Description

1.5 Computer External Components

.

The external components on the front and right side of the computer are shown in Figure 1-2 and described in Table 1-5.

Figure 1-2. Front and Right Side Components

Table 1-5

Front and Right Side Components

Item Component

1 Stereo speakers (2)

2 Power/Standby light

Function

Produce stereo sound.

On: Power is turned on.

Off: Power is turned off.

Blinking: Computer is in Standby mode.

1–30


Product Description

5

6

7

8

Table 1-5

Front and Right Side Components

(Continued)

Item Component

3

4

Display release latch

Battery light

Battery bay

Optical drive bay

Infrared port

1394 jack

Function

Opens the computer.

On: A battery pack is charging.

Blinking: A battery pack that is the only available power source has reached a low-battery condition.

Accepts an 8-cell Li ion battery pack.

Accepts a CD-ROM, CD-RW, DVD-ROM, or

DVD/CD-RW combination drive.

Provides wireless communication between the computer and another infrared-equipped device using an infrared beam.

Connects IEEE 1394-compliant products, such as digital camcorders, video editing equipment, VCRs, cameras, and audio players. A 1394 firewire cable is required for use with this jack.


1–31

Product Description

The computer rear panel and left side components are shown in

Figure 1-3 and described in Table 1-6.

Figure 1-3. Rear Panel and Left Side Components

Table 1-6

Rear Panel and Left Side Components

Item Component

1 Mono microphone jack

2

3

Stereo speaker/ headphone jack

DC power jack

Function

Connects a mono microphone, disabling the built-in microphone.

Connects stereo speakers, headphones, headset, or television audio.

Connects any one of the following:

■

■

AC adapter

Optional automobile power adapter/charger

■

Optional aircraft power adapter

1–32


Product Description

Table 1-6

Rear Panel and Left Side Components

(Continued)

7

8

9

5

6

Item Component

4 Vents

Function

Allow airflow to cool internal components.

Ä

CAUTION: To prevent damage, the computer shuts down if an overheating condition occurs. Do not block the cooling vent.

Avoid placing the computer on a blanket, rug, or other flexible surface that may cover the vent area.

USB connectors (2)

Fan

10

11

12

13

14

15

16

S-Video connector

External monitor connector

External keyboard/mouse connector

Parallel connector

RJ-45 network jack

RJ-11 modem jack

Security cable slot

PC Card eject button

PC Card slot

Diskette drive

Connect USB devices.

Provides airflow to cool internal components.

Connects a television, VCR, camcorder, or overhead projector.

Connects an external monitor or overhead projector.

Connects an optional full-sized keyboard or mouse. An optional splitter/adapter allows both an external keyboard and mouse to be used at the same time.

Connects a parallel device.

Connects the network cable. A network cable is not included with the computer.

Connects the modem cable to an internal modem. A modem cable is included with internal modem models.

Attaches an optional security cable to the computer.

Ejects a PC Card from the PC Card slot.

Supports a 32-bit (CardBus) or 16-bit

PC Card.

Accepts diskettes.


1–33

Product Description

The computer keyboard components are shown in Figure 1-4 and described in Table 1-7.

Figure 1-4. Keyboard Components

Item Component

1

2

F1

through

F12

function keys

Num lock

key

Table 1-7

Keyboard Components

Function

Perform preset functions.

Turns on the numeric lock function.

On: Num lock is on and the embedded numeric keypad is enabled.

1–34


Product Description

6

7

Table 1-7

Keyboard Components

(Continued)

4

5

Item Component

3 Embedded numeric keypad

Cursor control keys

Windows application key

Windows logo keys

Fn

key

Function

Converts keys to numeric keypad.

Move the cursor around the screen.

Displays a menu when using a Microsoft application. The menu is the same one that is displayed by pressing the right mouse button.

Display the Windows Start menu.

Used with hotkeys to perform preset hotkey functions.


1–35

Product Description

The computer top components are shown in Figure 1-5 and described in Table 1-8.

2

3

Figure 1-5. Top Components

Item Component

1 Power light

Num lock light

Easy Access

Buttons (3)

Table 1-8

Top Components

Function


Blinking: Computer is in Standby. The power light also blinks if a battery pack that is the only available power source reaches a low-battery condition.

On: Num lock is on and the embedded numeric keypad is enabled.

Provide quick access to the Internet. Refer to the Hardware Guide that ships with the computer for information about these buttons.

1–36


Product Description

Table 1-8

Top Components

(Continued)

6

7

8

Item

4

5

9

10

11

12

13

14

15

Component

Power button

Digital audio button

Volume control buttons

Caps lock light

Drive indicator light

Display lid switch

Microphone

TouchPad

TouchPad buttons

EasyScroll

Battery power light

Power/Standby light

Function

Turns on the computer. Use the operating system Shut Down command to turn off the computer.

Launches Windows Media Player to play

MP3 music.

Adjust the volume of the stereo speakers.

On: Caps lock is on.

Turns on when the hard drive, CD-, or

DVD-ROM drive is accessed.

Turns off the computer display if the computer is closed while on.

Allows for audio input.

Moves the mouse cursor, selects, and activates.

Function like the left and right mouse buttons on an external mouse.

Scrolls the screen left, right, up, and down.

On: A battery pack is charging.

Blinking: A battery pack that is the only available power source has reached a low-battery condition.


Off: Power is turned off.

Blinking: Computer is in Standby mode.


1–37

Product Description

The external components on the bottom of the computer are shown in Figure 1-6 and described in Table 1-9.

2

Figure 1-6. Bottom Components

Table 1-9

Bottom Components

Item

1

Component

Connector cover

Docking connector

Function

Protects the parallel, external monitor, external keyboard/mouse, and USB connectors.

Connects the computer to an optional port replicator.

1–38


Product Description

Table 1-9

Bottom Components

(Continued)

Item

3

4

5

6

7

8

9

10

Component

Mini PCI communications compartment

Hard drive bay

Hard drive retention screw

Certificate of Authenticity label

Serial number

Battery pack release switch

Battery bay

Memory expansion compartment

Function

Contains the mini PCI modem card.

Supports the primary hard drive.

The hard drive is secured to the computer by one screw.

Secures the hard drive to the computer.

Contains the Product Key, which may need to be entered before using some Windows operating systems.

Identifies the computer; needed when you call Compaq customer support.

Releases the battery pack from the battery compartment.

Accepts an 8-cell Li ion battery pack.

Covers the memory expansion compartment that contains two memory expansion slots for memory expansion boards.


1–39

Product Description

1.6 Design Overview

■

■

■

■

■

■

■

■

■

This section presents a design overview of key parts and features of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts and Chapter 5, “Removal and

Replacement Procedures,” for disassembly steps. The system board provides the following device connections:

Memory expansion board

Hard drive

Display

Keyboard/TouchPad or pointing stick

Audio

Intel Mobile Pentium 4 processors with SpeedStep technology or Intel Celeron processors

Fan

PC Card

Modem or modem/NIC

The computer uses an electrical fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high-temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software applications.

Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Ä

CAUTION: To properly ventilate the computer, allow at least a

7.6-cm (3-inch) clearance on the left and right sides of the computer.

1–40


2

Troubleshooting

Å

WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair.

Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or make modifications to any printed wiring board.

Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.

2.1 Computer Setup and

Diagnostics Utilities

Selecting Computer Setup or

Compaq Diagnostics

The computer features two Compaq system management utilities:

■

Computer Setup—A system information and customization utility that can be used even when your operating system is not working or will not load. This utility includes settings that are not available in Windows.


2–1

Troubleshooting

■

❏

❏

❏

Compaq Diagnostics—A system information and diagnostic utility that is used within your Windows operating system.

Use this utility whenever possible to:

Display system information.

Test system components.

Troubleshoot a device configuration problem in

Windows 2000, Windows XP Professional, or

Windows XP Home.

Using Computer Setup

Information and settings in Computer Setup are accessed from the File, Security, or Advanced menus:

1. Turn on or restart the computer. Press

F10

while the

F10 = ROM Based Setup message is displayed in the lower-left corner of the screen.

❏

❏

❏

To change the language, press

F2.

To view navigation information, press

F1.

To return to the Computer Setup menu, press

2. Select the File, Security, or Advanced menu.

esc.

3. To close Computer Setup and restart the computer:

❏

Select File > Save Changes and Exit and press

enter.

or

❏

Select File > Ignore Changes and Exit and press

enter.

4. When you are prompted to confirm your action, press

F10.

2–2


Troubleshooting

Selecting from the File Menu

Select

System Information

Save to Floppy

Restore from Floppy

Restore Defaults

Ignore Changes and Exit

Save Changes and Exit

Table 2-1

File Menu

To Do This

■

■

View identification information about the computer, a docking base, and any battery packs in the system.

View specification information about the processor, memory and cache size, and system ROM.

Save system configuration settings to a diskette.

Restore system configuration settings from a diskette.

Replace configuration settings in Computer

Setup with factory default settings. (Identification information is retained.)

Cancel changes entered during the current session, then exit and restart the computer.

Save changes entered during the current session, then exit and restart the computer.


2–3

Troubleshooting

Selecting from the Security Menu

Table 2-2

Security Menu

Select

Setup Password

Power-on Password

DriveLock Passwords

To Do This

Enter, change, or delete a setup password.

(The setup password is called an administrator password in Compaq Computer Security, a program accessed from the Windows Control

Panel.)

Enter, change, or delete a power-on password.

Enable/disable DriveLock; change a DriveLock

User or Master password.

✎

Drive Lock Settings are accessible only when you enter Computer Setup by turning on (not restarting) the computer.

Password Options

Password options can be selected only when a power-on password has been set.

Device Security

Enable/disable:

■

■

QuickLock

QuickLock on Standby

■

QuickBlank

✎

To enable QuickLock on Standby or

QuickBlank, you must first enable

QuickLock.

Enable/disable:

■

■

Ports or diskette drives*

Diskette write*

■

CD-ROM or diskette startup

✎

Settings for a DVD-ROM can be entered in the CD-ROM field.

System IDs Enter identification numbers for the computer, a docking base, and all battery packs in the system.

*Not applicable to SuperDisk LS-120 drives.

2–4


Troubleshooting

Selecting from the Advanced Menu

Select

Language (or press

F2

)

Boot Options

Device Options

Table 2-3

Advanced Menu

To Do This

Change the Computer Setup language.

Enable/disable:

■

QuickBoot, which starts the computer more quickly by eliminating some startup tests.

(If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.)

■

MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.

■

■

■

■

Enable/disable the embedded numeric keypad at startup.

Enable/disable multiple standard pointing devices at startup. (To set the computer to support only a single, usually nonstandard, pointing device at startup, select Disable.)

Enable/disable USB legacy support for a

USB keyboard. (When USB legacy support is enabled, the keyboard works even when a

Windows operating system is not loaded.)

Set an optional external monitor or overhead projector connected to a video card in a docking base as the primary device.

(When the computer display is set as secondary, the computer must be shut down before undocking from a docking base.)


2–5

Troubleshooting

Table 2-3

Advanced Menu

(Continued)

Select

Device Options

(continued)

To Do This

■

■

■

■

■

Change the parallel port mode from

Enhanced Parallel Port (EPP, the default setting) to standard, bidirectional, EPP or

Enhanced Capabilities Port (ECP).

Set video-out mode to NTSC (default), PAL,

NTSC-J, or PAL-M.*

Enable/disable all settings in the SpeedStep window. (When Disable is selected, the computer runs in Battery Optimized mode.)

Specify how the computer recognizes multiple identical docking bases that are identically equipped. (Select Disable to recognize the docking bases as a single docking base; select Enable to recognize the docking bases individually, by serial number.)

Enable/disable the reporting of the processor serial number by the processor to the software.

HDD Self Test Options Run a quick comprehensive self test on hard drives in the system that support the test features.

* Video modes vary even within regions. However, NTSC is common in

North America; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan; and PAL-M, in Brazil. Other South and Central American regions may use

NTSC, PAL, or PAL-M.

2–6


Troubleshooting

2.2 Using Compaq Diagnostics

When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq

Diagnostics window opens.

You can display more or less information from anywhere within

Compaq Diagnostics by selecting Level on the menu bar.

Compaq Diagnostics is designed to test Compaq components.

If non-Compaq components are tested, the results may be inconclusive.

Obtaining, Saving, or Printing

Configuration Information

1. Access Compaq Diagnostics by selecting Start > Settings >

Control Panel > Compaq Diagnostics.

2. Select Categories, then select a category from the drop-down list.

❏

❏

To save the information, select File > Save As.

To print the information, select File > Print.

3. To close Compaq Diagnostics, select File > Exit.


2–7

Troubleshooting

Obtaining, Saving, or Printing Diagnostic

Test Information

1. Access Compaq Diagnostics by selecting Start > Settings >

Control Panel > Compaq Diagnostics.

2. Select the Test tab.

3. In the scroll box, select the category or device you want to test.

4. Select a test type:

❏

Quick Test—Runs a quick, general test on each device in a selected category.

❏

Complete Test—Performs maximum testing on each device in a selected category.

❏

Custom Test—Performs maximum testing on a selected device.

◆

To run all tests for your selected device, click

Check All.

◆

To run only the tests you select, click Uncheck All, then select the checkbox for each test you want to run.

2–8


Troubleshooting

5. Select a test mode:

❏

Interactive Mode—Provides maximum control over the testing process. You determine whether the test was passed or failed, and you may be prompted to insert or remove devices.

❏

Unattended Mode—Does not display prompts. If errors are found, they are displayed when testing is complete.

6. Click Begin Testing.

7. Select a tab to view a test report:

❏

Status tab—Summarizes the tests run, passed, and failed during the current testing session.

❏

Log tab—Lists tests run on the system, the number of times each test has run, the number of errors found on each test, and the total run time of each test.

❏

Error tab—Lists all errors found in the computer with their error codes.

8. Select a tab to save the report:

❏

❏

Log tab—Select Save.

Error tab—Select Save.

9. Select a tab to print the report:

❏

Log tab—Select File > Save As, then print the file from your folder.


2–9

Troubleshooting

2.3 Troubleshooting Flowcharts

Table 2-4

Troubleshooting Flowcharts Overview

2.15

2.16

2.17

2.18

2.19

2.20

2.11

2.12

2.13

2.14

2.7

2.8

2.9

2.10

Flowchart

2.1

2.2

2.3

2.4

2.5

2.6

Description

Initial Troubleshooting

No Power, Part 1

No Power, Part 2

No Power, Part 3

No Power, Part 4

No Video, Part 1

No Video, Part 2

Nonfunctioning Docking Station

No Operating System (OS) Loading

No OS Loading From Hard Drive, Part 1



No OS Loading From Diskette Drive

No OS Loading From CD- or DVD-ROM Drive

No Audio, Part 1

No Audio, Part 2

Nonfunctioning Device

Nonfunctioning Keyboard

Nonfunctioning Pointing Device

No Network or Modem Connection

2–10


Troubleshooting

Flowchart 2.1 - Initial Troubleshooting

Begin troubleshooting.

N

Is there power?

Go to

Flowchart 2.2,

No Power, Part 1.

Y

Y

Beeps,

LEDs, or error messages?

N

N

Y

Is there video?

(no boot)

Check

LED board, speaker connections.

Go to

Flowchart 2.6,

No Video, Part 1.

N

Is the OS loading?

Go to

Flowchart 2.9,

No OS Loading.

Y

N

Is there sound?

Go to

Flowchart 2.15,

No Audio.

Y

N

All drives working?

Go to

Flowchart 2.17,

Nonfunctioning

Device.

Y

Y

Keyboard/ pointing device working?

N

N

Go to

Flowchart 2.18,

Nonfunctioning

Keyboard, or Flowchart 2.19,

Nonfunctioning

Pointing Device.

Go to

Flowchart 2.20,

No Network or

Modem

Connection.

Y

Connecting to network or modem?

End


2–11

Troubleshooting

Flowchart 2.2 - No Power, Part 1

No power

(power LED is off).

Remove from docking station

(if applicable).

N N

Y

Power up on battery power?

*Reset power.

Y

Power up on battery power?

Go to

Flowchart 2.3,

No Power,

Part 2.

N N

Y

Power up on AC power?

*Reset power.

Y

Power up on AC power?

Go to

Flowchart 2.4,

No Power,

Part 3.

Y

N

Power up in docking station?

Done

* On some models there is a separate reset button. On some models the computer may be reset using the Standby switch and either the lid switch or the main power switch.

1. Reseat the power cables in the docking station and at the AC outlet.

2. Ensure that the AC power source is active.

3. Ensure that the power strip is working.

Y N

Done

Power up in docking station?

Go to

Flowchart 2.8,

Nonfunctioning

Docking Station.

2–12



Continued from

Flowchart 2.2,

No Power, Part 1.

N

Visually check for debris in battery socket and clean if necessary.

Y

Power on?

Y

Check battery by recharging, moving it to another computer, or replacing it.

N

Power on?

Done

Replace power supply

(if applicable).

N

Done

Power on?

Y

Go to

Flowchart 2.4,

No Power,

Part 3.

Done

Troubleshooting


2–13

Troubleshooting


Continued from

Flowchart 2.3,

No Power, Part 2.

Plug directly into AC outlet.

Y

Power LED on?

N

Reseat AC adapter in computer and at power source.

Y

Power on?

N

N

Power outlet active?

Y

Replace power cord.

Y

Power on?

N

Done

Done

Try different outlet.

External

Internal or external AC adapter?

Replace external

AC adapter.

N

Internal

Go to

Flowchart 2.5,

No Power,

Part 4.

Power on?

Y

Done Done

2–14



Continued from

Flowchart 2.4,

No Power, Part 3.

Open computer.

N

Loose or damaged parts?

Close computer and retest.

Y

N

Power on?

Y

Done

Reseat loose components and boards and replace damaged items.

Replace the following items (if applicable).

Check computer operation after each replacement:

1. Internal DC-DC converter*

2. Internal AC adapter

3. Processor board*

4. System board*

*Replace these items as a set to prevent shorting out among components.

Troubleshooting


2–15

Troubleshooting

Flowchart 2.6 - No Video, Part 1

No video.

Stand-alone or docking station?

Stand-alone

Docking station

Go to

Flowchart 2.7,

No Video, Part 2.

Internal or external display*?

External

Adjust brightness.

Internal

Adjust brightness.

A

* To change from internal to external display, use the hotkey combination.

Y

Video OK?

N

Press lid switch to ensure operation.

Y

Done

Y

Video OK?

Done Video OK?

Done

N

Y

Check for bent pins on cable.

Video OK?

N

N

Replace the following one at a time. Test after each replacement.

1. Cable between notebook and computer display (if applicable)

2. Inverter board (if applicable)

3. Display

4. System board

N

Try another display.

Internal and external video OK?

Replace system board.

Y

Done

Done

2–16


Troubleshooting

Flowchart 2.7 - No Video, Part 2

Continued from

Flowchart 2.6,

No Video, Part 1.

Remove notebook from docking station, if connected.

Adjust display brightness.

Check brightness of external monitor.

N

Video OK?

Go to “A” in

Flowchart 2.6,

No Video, Part 1.

Y

N

Check that notebook is properly seated in docking station, for bent pins on cable, and for monitor connection.

Y

Video OK?

Done

N

Video OK?

Try another external monitor.

Y

N

Internal and external video OK?

Y

Adjust external monitor display.

Go to

Flowchart 2.8,

Nonfunctioning

Docking Station.

Done

Done


2–17

Troubleshooting

Flowchart 2.8 - Nonfunctioning Docking Station

(if applicable)

Nonfunctioning docking station.

Reseat power cord in docking station and power outlet.

Check voltage setting on docking station.

Reset monitor cable connector at docking station.

Docking station operating?

N

Remove notebook, reseat all internal parts, and replace any damaged items in docking station.

Y

Done

Reinstall notebook into docking station.

N

Docking station operating?

Y

Done

Replace the following docking station components one at a time. Check computer operation after each replacement.

1. Power supply

2. I/O board

3. Backplane board

4. Switch box

5. Docking motor mechanism

2–18


Troubleshooting

Flowchart 2.9 - No Operating System (OS) Loading

No OS loading.*

Reseat power cord in docking station and power outlet.

* Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins.

No OS loading from hard drive, go to Flowchart 2.10,

No OS Loading from

Hard Drive, Part 1.

No OS loading from diskette drive, go to Flowchart 2.13,

No OS Loading from

Diskette Drive.

No OS loading from CD- or

DVD-ROM drive, go to Flowchart 2.14,

No OS Loading from CD- or

DVD-ROM Drive.


2–19

Troubleshooting

Flowchart 2.10 - No OS Loading from Hard Drive, Part 1

OS not loading from hard drive.

Y

Go to

Flowchart 2.11,

No OS Loading from Hard Drive,

Part 2.

N

Nonsystem disk message?

Reseat external hard drive.

Y

OS loading?

N

Boot from

CD?

Y

Check the setup utility for correct booting order.

N

N

Boot from hard drive?

Y

Done

Done

N

Boot from diskette?

Y

Y

Change boot priority through the setup utility and reboot.

N


Go to

Flowchart 2.13,

No OS

Loading from

Diskette Drive.

Go to

Flowchart 2.17,

Nonfunctioning

Device.

2–20


Troubleshooting


Continued from

Flowchart 2.10,


Part 1.

N

Reseat hard drive.

Y

CD or diskette in drive?

1. Replace hard drive.

2. Replace system board.

Hard drive accessible?

Y

Done

N

Remove diskette and reboot.

Run FDISK.

Y


Done

N

Y

Boot from diskette drive?

N

Go to

Flowchart 2.13,

No OS Loading from Diskette

Drive.

N

Hard drive accessible?

Y

Done

Go to

Flowchart 2.12,


Part 3.

N

Hard drive partitioned?

Create partition, then format hard drive to bootable

C:\ prompt.

Y

N

Hard drive formatted?

Y

Format hard drive and bring to a bootable C:\ prompt.

Y

Computer booted?

Go to

Flowchart 2.12,


Part 3.

N

Load OS using

Restore CD

(if applicable).


2–21

Troubleshooting


Continued from

Flowchart 2.11,


Part 2.

N

Y

System files on hard drive?

Install OS and reboot.

N

Virus on hard drive?

Run SCANDISK and check for bad sectors.

Y

Clean virus.

Y

N

OS loading from hard drive?

Y

Diagnostics on diskette?

N

Done

Replace hard drive.

N

Can bad sectors be fixed?

Replace hard drive.

Run diagnostics and follow recommendations.

Y

N

Fix bad sectors.


Replace hard drive.

Y

Done

2–22


Troubleshooting

Flowchart 2.13 - No OS Loading from Diskette Drive

Y

OS not loading from diskette drive.

Reseat diskette drive.

OS loading?

Done

N

N

Nonsystem disk message?

Y

Boot from another device?

N

Y

Y

Diskette drive enabled in the setup utility?

N

Y

Diskette drive boot order?

N

Go to

Flowchart 2.17,

Nonfunctioning

Device.

Enable drive and cold boot computer.

Clear CMOS.

Refer to

Section 1.3,

“Clearing a

Password,” for instructions.

Y

Bootable diskette in drive?

Check diskette for system files.

Try different diskette.

N

Install bootable diskette and reboot computer.

N

Nonsystem disk error?

Y

1. Replace diskette drive.


Y

OS loading?

Done

N

Change boot priority using the setup utility.

Go to

Flowchart 2.17,

Nonfunctioning

Device.


2–23

Troubleshooting

Flowchart 2.14 - No OS Loading from CD- or

DVD-ROM Drive

Y N

No OS loading from

CD- or

DVD-ROM Drive.

N

Disc in drive?

Y

Bootable disc in drive?

Install bootable disc and reboot computer.

Install bootable disc.

Try another bootable disc.

N

Boots from

CD or DVD?

Y

Reseat drive.

Done

Y

Boots from

CD or DVD?

N

Y

Booting from another device?

N

Y

Booting order correct?

N

Done

Go to

Flowchart 2.17,

Nonfunctioning

Device.

Clear CMOS.

Refer to

Section 1.3,

“Clearing a

Password,” for instructions.

Correct boot order using the setup utility.

Go to

Flowchart 2.17,

Nonfunctioning

Device.

2–24


Troubleshooting

Flowchart 2.15 - No Audio, Part 1

No audio.

Turn up audio internally or externally.

N

Audio?

Y

Done

N

Notebook in docking station

(if applicable)?

Y

Go to

Flowchart 2.16,

No Audio, Part 2.

Undock

Y

Internal audio?

N

Go to

Flowchart 2.16,

No Audio, Part 2.

Replace the following docking station components one at a time as applicable.

Check after each change.

1. Reseat docking station audio cable.

2. Replace audio cable.

3. Replace speaker.

4. Replace docking station audio board.

5. Replace backplane board.

6. Replace I/O board.

Y

Go to

Flowchart 2.17,

Nonfunctioning

Device.

Audio?

N

Done


2–25

Troubleshooting

Flowchart 2.16 - No Audio, Part 2

Continued from

Flowchart 2.15,

No Audio, Part 1.

Y

Audio driver in OS configured?

N

Reload audio drivers.

Y

Correct drivers for application?

N

Load drivers and set configuration in OS.

Connect to external speaker.

Y

Audio?

N

Replace audio board and speaker connections in notebook

(if applicable).

N

Audio?

Y

Done

1. Replace internal speakers.

2. Replace audio board (if applicable).


2–26


Troubleshooting

Flowchart 2.17 - Nonfunctioning Device

Nonfunctioning device.

Reseat device.

Clear

CMOS.

Reattach device.

Close notebook, plug in power, and reboot.

N

Y

Device boots properly?

Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage.

N

Any physical device detected?

Y

Possible bad hard drive. Replace drive.

Possible bad NIC.

Replace card. If integrated NIC, replace system board.

Fix or replace broken item.

Go to

Flowchart 2.9,

No OS Loading.

Y

Device boots properly?

N

Done

Possible bad diskette drive.

Replace drive.

Done


2–27

Troubleshooting

Flowchart 2.18 - Nonfunctioning Keyboard

Keyboard not operating properly.

Connect notebook to good external keyboard.

N

External device works?

Y

Y

Reseat internal keyboard connector

(if applicable).

N

OK?


Replace internal keyboard or cable.

Y

Done OK?

N


Done

2–28


Troubleshooting

Flowchart 2.19 - Nonfunctioning Pointing Device

Pointing device not operating properly.

Connect notebook to good external pointing device.

N

External device works?

Y

Y

Reseat internal pointing device connector

(if applicable).

N

OK?


Replace internal pointing device or cable.

Y

Done OK?

N


Done


2–29

Troubleshooting

Flowchart 2.20 - No Network or Modem Connection

No network or modem connection.

Y

Network or modem jack active?

N

Y

Digital line?

N

NIC/modem configured in OS?

N

Y

Replace jack or have jack activated.

Connect to nondigital line.

Reload drivers and reconfigure.

Disconnect all power from the notebook and open.

N

OK?

Replace

NIC/modem

(if applicable).

Y

Y

Reseat

NIC/modem

(if applicable).

OK?

N

Done

Done


2–30


3

Illustrated Parts Catalog

This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers.

3.1 Serial Number Location

When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer (Figure 3-1).

Figure 3-1. Serial Number Location


3–1

Illustrated Parts Catalog

3.2 Computer System Major Components

3–2

Figure 3-2. Computer System Major Components



Table 3-1

Spare Parts: Computer System Major Components

Item Description

1

Displays

Spare Part

Number

Parts have carbon finish for use with Evo Notebook N1020v models

15.0-inch, TFT, SXGA+

15.0-inch, TFT, XGA

14.1-inch, XGA

311288-001

310689-001

311286-001



15.0-inch, TFT, XGA

14.1-inch, XGA

291643-001

291642-001

291641-001

Parts have silver finish for use with Presario 1500 models with config. codes beginning with “L”

15-inch, TFT, SXGA+

15-inch, TFT, XGA

14-inch, TFT, XGA

311287-001

310688-001

310687-001

Parts have silver finish for use with Presario 1500 models with config. codes beginning with “K”

15-inch, TFT, SXGA+

15-inch, TFT, XGA

14-inch, TFT, XGA

Display inverter board (not illustrated)

286754-001

285521-001

285520-001

293348-001


3–3


3–4




Table 3-1


(Continued)


Miscellaneous Plastics/Hardware Kit, includes:

2e

2f

2g

2h

2a

2b

2c

2d

2i

2j

2k

2l

2m

3

Left hinge cover

Right hinge cover

*Display assembly release

TouchPad bracket

Charger board shield

Optical drive rear alignment rail

Optical drive front alignment rail

PC Card space saver

*Connector cover

*Hard drive bracket

*Mini PCI compartment cover

*Memory expansion compartment cover

Spare Part

Number

285541-001

*Battery bezel

*Includes two of each part, one with carbon finish for use with

Evo Notebook N1020v and N1000v models and one with silver finish for use with Presario 1500 models

Not illustrated: Computer feet

LED covers

for use only with Evo Notebook N1020v models and

Presario 1500 models with config. codes beginning with “L” for use only with Evo Notebook N1000v models and

Presario 1500 models with config. codes beginning with “K”

310695-001

295736-001


3–5


3–6




Table 3-1

Spare Parts: Computer System Major Components (Continued)


4

Spare Part

Number

Keyboards (for use only with TouchPad notebook models)

Arabic

Belgian

Brazilian

Chinese

Czech

Danish

French

French

Canadian

German

Hebrew

Hungarian

International

Italian

Japanese

285530-171

285530-181

285530-201

285530-AA1

285530-221

285530-081

285530-051

285530-121

285530-041

285530-BB1

285530-211

285530-002

285530-061

285530-291

Korean

Latin American

Spanish

Norwegian

Portuguese

Russian

Slovakian

Spanish

Swedish

Swiss

Taiwanese

Thai

Turkish

U.K. English

U.S. English

285530-AD1

285530-161

285530-091

285530-131

285530-251

285530-231

285530-071

285530-101

285530-111

285530-AB1

285530-281

285530-141

285530-031

285530-001

Keyboards with pointing stick (for use only with Dual Stick notebook models)

Arabic

Belgian

Brazilian

Czech

Danish

French

French

Canadian

German

Hebrew

Hungarian

International

Italian

Japanese

Korean

285531-171

285531-181

285531-201

285531-221

285531-081

285531-051

285531-121

285531-041

285531-BB1

285531-211

285531-002

285531-061

285531-291

285531-AD1

Latin American

Spanish

Norwegian

Portuguese

Russian

Slovakian

Spanish

Swedish

Swiss

Taiwanese

Thai

Turkish

U.K. English

U.S. English

285531-161

285531-091

285531-131

285531-251

285531-231

285531-071

285531-101

285531-111

285531-AB1

285531-281

285531-141

285531-031

285531-001


3–7


3–8




Table 3-1


(Continued)

5e

5f

5g

6


Miscellaneous Cable Kit, includes:

5a

5b

5c

5d

Keyboard-to-TouchButton board cable

(for use only with Dual Stick notebook models)

Microphone

Diskette drive cable

Pointing stick-to-TouchButton board cable

(for use only with Dual Stick notebook models)

TouchButton board-to-TouchPad cable

System board-to-TouchButton board cable

Modem cable

Top cover

7

Spare Part

Number

285540-001

285535-001

Palm rests

Parts have carbon finish for use with Evo Notebook N1020v models for use only with TouchPad notebook models for use only with Dual Stick notebook models

311293-001

311294-001


291645-001

291646-001

Parts have silver finish for use with Presario 1500 models with config. codes beginning with “L” for use only with models with a diskette drive for use only with models without a diskette drive

310692-001

310693-001

Parts have silver finish for use with Presario 1500 models with config. codes beginning with “K” for use only with models with a diskette drive for use only with models without a diskette drive

285533-001

285534-001


3–9


3–10




Table 3-1



8

Diskette drives

for use only with TouchPad notebook models for use only with Dual Stick notebook models

Spare Part

Number

285539-001

291647-001

TouchPad—The TouchPad components for TouchPad notebook models consist of the TouchPad, TouchPad bracket, and

TouchButton board. These components are different than the corresponding components for the Dual Stick notebook models.

The TouchPad components for Dual Stick notebook models consist of the TouchPad, TouchPad bracket, TouchButton board, and the pointing stick board.

All TouchPad components are included with the appropriate palm rest for each notebook model. Refer to item 7, “Palm rests,” for more information.

All TouchPad component cables are included in the Miscellaneous

Cable Kit. Refer to item 5, “Miscellaneous Cable Kit,” for more information.

9a

9b

9c

10

TouchPad without pointing stick cable connector

(for use only on TouchPad notebook models)

TouchPad with pointing stick connector

(for use only on Dual Stick notebook models)

TouchButton board without pointing stick cable connector

(for use only on TouchPad notebook models)

TouchButton board with pointing stick cable connector

(for use only on Dual Stick notebook models)

Pointing stick board (for use only on Dual Stick notebook models)

Heat spreaders

For use only on Evo Notebook N1020v and

N1000v models

For use only on Presario 1500 models

291648-001

285544-001


3–11


3–12




Table 3-1


Spare Part

Number

12

13

14


11

Processors

Intel Mobile Pentium 4 2.4-GHz processor with

SpeedStep technology (P4-M) 1.5 V


SpeedStep technology (P4-M)


SpeedStep technology 1.3 V

















Intel Mobile Pentium 4 1.6-GHz processor (P4-C)


Intel Celeron 1.6-GHz processor 1.3 V



Charger board

Speaker assembly

Fan

310306-001

286753-001

311385-001

286752-001

312536-001

311284-001

286751-001

311283-001

285519-001

285518-001

285517-001

303725-001

303724-001

311625-001

301643-001

303528-001

285525-001

285538-001

285543-001


3–13


3–14




Table 3-1



15

16

System boards (do not contain memory) for use only with Evo Notebook N1020v models and

Presario 1500 models with config. codes beginning with “L” for use only with Evo Notebook N1000v models and


Base enclosures (includes shields)

17

Parts have carbon finish for use with

Evo Notebook N1020v models

Parts have carbon finish for use with

Evo Notebook N1000v models



Hard drives

60 GB

40 GB

30 GB

20 GB

Spare Part

Number

311282-001

285515-001

311292-001

291644-001

311291-001

285532-001

303527-001

273491-001

192406-001

288291-001


3–15


3–16




Table 3-1



18

19

20

21

22

Mini PCI communications boards

U.S. modem

International modem

Disk cell RTC battery, 3 volt, 36 MAh, Li ion

Memory expansion boards

512 MB

256 MB

128 MB

Battery packs

8 cell, 62 Wh, 4.0 Ah, Li ion

8 cell, 58 Wh, 3.6 Ah, Li ion

Optical drives

for use only with Evo Notebook N1020v models and

Presario 1500 models with config. codes beginning with “L”




8X Max DVD-ROM/CD-RW combination drive for use only with Evo Notebook N1000v models and






Spare Part

Number

248776-001

285545-001 and

248777-002

279769-001

285524-001

285523-001

285522-001

289053-001

281766-001

312537-001

311289-001

311290-001

311627-001

285526-001

285527-001

304691-001

285529-001


3–17


3.3 Miscellaneous Plastics/Hardware Kit

Figure 3-3. Miscellaneous Plastics/Hardware

Kit Components

3–18



Table 3-2

Miscellaneous Plastics/Hardware Kit Components

Spare Part Number 285541-001


1 Left hinge cover

2

3

Right hinge cover

*Display release assembly


8

9

10

PC Card space saver

*Connector cover

*Hard drive bracket

4

5

TouchPad bracket

Charger board shield

11

12

*Mini PCI compartment cover

*Memory expansion compartment cover

*Battery bezel 6

7

Optical drive rear alignment rail

Optical drive front alignment rail

13

14 Computer feet

*Includes two of each part, one with carbon finish for use with Evo Notebook

N1020v and N1000v models and one with silver finish for use with

Presario 1500 models


3–19


3.4 Miscellaneous Cable Kit

Figure 3-4. Miscellaneous Cable Kit Components

3–20



Table 3-3

Miscellaneous Cable Kit Components

Spare Part Number 285540-001


1 Diskette drive cable

2

3

TouchButton board-to-TouchPad cable

TouchButton board-to-system board cable

4

5

6

7

Microphone

TouchButton board-to-pointing stick board cable (for use only with

Dual Stick notebook models)

Keyboard-to-TouchPad cable (for use only with Dual Stick notebook models)

Modem cable


3–21


3.5 Mass Storage Devices

Figure 3-5. Mass Storage Devices

3–22


Illustrated Parts Catalog l

Item

1

2

3

Table 3-4

Mass Storage Devices

Description

Hard drives

60 GB

40 GB

30 GB

20 GB

Diskette drives

for use only with TouchPad notebook models for use only with Dual Stick notebook models

Spare Part

Number

303527-001

273491-001

192406-001

288291-001

285539-001

291647-001

Optical drives

for use only with Evo Notebook N1020v models and Presario 1500 models with config. codes beginning with “L”





312537-001

311289-001

311290-001

311627-001 for use only with Evo Notebook N1000v models and Presario 1500 models with config. codes beginning with “K”





285526-001

285527-001

304691-001

285529-001


3–23


3.6 Miscellaneous

Table 3-5

Spare Parts: Miscellaneous (not illustrated)

Description

Spare Part

Number

Logo Kit

285547-001

■

■

■

■

Screw Kit, includes the following screws (Refer to Appendix C,

“Screw Listing,” for more information on screw specifications and usage.)

Torx T8 Metric 2.5 × 5.0



Torx T8 Metric 2.5 × 14.0 shoulder screw

Common Port Replicator

■

■

■

285542-001

Phillips Metric 3.0 × 3.0



285289-001

288502-001

286755-001

Advanced Port Replicator

AC adapter (90 W, 3 wire, slim line)

Power cords, 3 wire

Australian

Danish

International

Italian

Japan

Korea

170513-011

170513-081

170513-002

170513-061

170513-291

170513-AD1

People’s

Republic of China

Swiss

U.K. English

U.S. English

170513-AA1

170513-115

170513-031

170513-001

3–24


4

Removal and Replacement

Preliminaries

This chapter provides essential information for proper and safe removal and replacement service.

4.1 Tools Required

You will need the following tools to complete the removal and replacement procedures:

■

■

■

■

Magnetic screwdriver

Phillips P0 screwdriver

Torx T8 screwdriver

Tool kit (includes connector removal tool, loopback plugs, and case utility tool)


4–1

Removal and Replacement Preliminaries

4.2 Service Considerations

The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.

✎

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic Parts

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.

Apply pressure only at the points designated in the maintenance instructions.

Cables and Connectors

Cables must be handled with extreme care to avoid damage.

Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Ä

CAUTION: When servicing the computer, ensure that cables are placed in their proper locations during the reassembly process.

Improper cable placement can damage the computer.

4–2



4.3 Preventing Damage to

Removable Drives

■

■

■

■

Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions:

■

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in

Hibernation, turn the computer on, then shut it down.

■

Before removing a diskette drive or optical drive, ensure that a diskette or disc is not in the drive. Ensure that the optical drive tray is closed.

■

Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

■

Handle drives on surfaces that have at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, CD-ROM drive, or a diskette drive, place it in a static-proof bag.

■

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or to liquids.

If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable form of protective packaging and label the package “Fragile: Handle With Care.”


4–3


4.4 Preventing Electrostatic Damage

Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions.

A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

Often the spark is neither felt nor heard, but damage occurs.

An electronic device exposed to electrostatic discharge may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

4.5 Packaging and Transporting

Precautions

Use the following grounding precautions when packaging and transporting equipment:

■

To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.

■

Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.

■

Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.

■

Place items on a grounded surface before removing items from their containers.

■

Always be properly grounded when touching a sensitive component or assembly.

4–4



■

■

Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam.

Use transporters and conveyers made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

4.6 Workstation Precautions

■

■

Use the following grounding precautions at workstations:

■

Cover the workstation with approved static-dissipative material (refer to Table 4-2).

■

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

■

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

■

When using fixtures that must directly contact dissipative surfaces, only use fixtures made of static-safe materials.

■

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

■

Handle electrostatic-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

Turn off power and input signals before inserting or removing connectors or test equipment.


4–5


4.7 Grounding Equipment and Methods

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

■

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, connect a wrist strap with alligator clips.

■

When standing, use foot straps and a grounded floor mat.

Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one-megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

■

■

■

Other grounding equipment recommended for use in preventing electrostatic damage includes:

■

■

■

■

■

Antistatic tape

Antistatic smocks, aprons, and sleeve protectors

Conductive bins and other assembly or soldering aids

Nonconductive foam

Conductive tabletop workstations with ground cords of one-megohm resistance

■

Static-dissipative tables or floor mats with hard ties to the ground

Field service kits

Static awareness labels

Material-handling packages

4–6



■

■

■

Nonconductive plastic bags, tubes, or boxes

Metal tote boxes

Electrostatic voltage levels and protective materials

Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.

Table 4-1

Typical Electrostatic Voltage Levels

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

10%

35,000 V

Relative Humidity

40%

15,000 V

55%

7,500 V

12,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

5,000 V

800 V

700 V

4,000 V

5,000 V

20,000 V

3,000 V

400 V

400 V

2,000 V

3,500 V

7,000 V

Packing PCBs in foam-lined box 21,000 V

✎

A product can be degraded by as little as 700 V.

11,000 V 5,000 V

Table 4-2 lists the shielding protection provided by antistatic bags and floor mats.

Table 4-2

Static-Shielding Materials

Material

Antistatic plastic

Carbon-loaded plastic

Metallized laminate

Use

Bags

Floor mats

Floor mats

Voltage Protection Level

1,500 V

7,500 V

5,000 V


4–7

5

Removal and Replacement

Procedures

This chapter provides removal and replacement procedures.

There are 57 screws, in seven different sizes, that must be removed and replaced when servicing the computer. Make special note of each screw size and location during removal and replacement.

Refer to Appendix C, “Screw Listing,” for detailed information on screw sizes, locations, and usage.


5–1

Removal and Replacement Procedures

5.1 Serial Number

Report the computer serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the computer as indicated in Figure 5-1.

Figure 5-1. Serial Number Location

5–2



5.8

5.9

5.10

5.11

5.4

5.5

5.6

5.7

5.12

5.13

5.14

5.15

5.2 Disassembly Sequence Chart

Use the following chart to determine the section number to be referenced when removing computer components.

Section

5.3

Disassembly Sequence Chart

# of Screws Removed Description

Preparing the computer for disassembly

Battery pack

Optical drive

Hard drive

Computer feet

Memory expansion board

Mini PCI communications board

Disk cell RTC battery

Connector cover

LED cover

Keyboard

Heat spreader

Processor

Display

Palm rest

Diskette drive

0

7

2

2

1

0

0

1

6

3

0

6

0

2

1 to remove the hard drive

4 to remove the hard drive from hard drive bracket


5–3


Section

5.16

5.17

5.18

5.19

5.20

5.21

5.22

5.23

Disassembly Sequence Chart

(Continued)

Description

TouchPad and TouchButton

Display release assembly

Charger board

Speaker assembly

Top cover

Fan

System board

Modem cable

0

7

1

0

5

2

3

# of Screws Removed

4 on TouchPad models

5 on Dual Stick models

5.3 Preparing the Computer for

Disassembly

Perform the following steps before disassembling the computer:

1. Turn off the computer.

2. Disconnect the AC adapter and all external devices.

5–4



Battery Packs

Spare Part Number Information

8 cell, 62 W hour, 4.0 Ah, Li ion

8 cell, 58 W hour, 3.6 Ah, Li ion

289053-001

281766-001

3. Remove the battery pack by following these steps: a.

Turn the computer bottom side up with the left side facing forward.

b.

Slide and hold the battery release latch

1

toward the back of the computer (Figure 5-2).

c.

Use the notch in the battery bay to slide the battery pack out of the battery bay 2 .

d. Remove the battery pack.

Figure 5-2. Releasing the Battery Pack

Reverse the preceding procedures to install the battery pack.


5–5


4. To remove the battery bezel, slide the bezel straight down

(Figure 5-3).

5–6

Figure 5-3. Removing the Battery Bezel

✎

Battery bezels are available with carbon finish for Evo Notebook

N1020v and N1000v models and silver finish for Presario 1500 models, and are included in the Miscellaneous Plastics/Hardware

Kit, spare part number 285541-001.

Reverse the preceding procedures to install the battery bezel.



5. Remove the optical drive by following these steps:

Optical Drives


For use only with Evo Notebook N1020v models and Presario 1500 models with config. codes beginning with “L”





312537-001

311289-001

311290-001

311627-001

For use only with Evo Notebook N1000v models and Presario 1500 models with config. codes beginning with “K”





285526-001

285527-001

304691-001

285529-001 a.

Turn the computer bottom side up with the left side facing forward.


5–7

Removal and Replacement Procedures b.

Remove the two TM2.5 × 5.0 screws that secure the optical drive to the base enclosure (Figure 5-4).

Figure 5-4. Removing the Optical Drive Screws

5–8


Removal and Replacement Procedures c.

Turn the computer top side up with the right side facing forward.

d. Insert a paper clip or similar thin metal rod into the manual release hole on the front bezel of the optical drive

1

(Figure 5-5). Press firmly.

e.

Grasp the drive bezel and slide the drive out of the optical drive bay

2

.

Figure 5-5. Removing an Optical Drive

Reverse the preceding procedures to install a optical drive.


5–9


Hard Drives


60 GB

40 GB

30 GB

20 GB

303527-001

273491-001

192406-001

288291-001

6. Remove the hard drive by following these steps: a.

Turn the computer bottom side up with the right side facing forward.

b.

Remove the TM2.5 ×8.0 hard drive retention screw

1

(Figure 5-6).

c.

Slide the hard drive forward

2

to unseat the hard drive connector from the system board.

5–10

Figure 5-6. Removing the Hard Drive Screw


Removal and Replacement Procedures d. Lift the front edge of the hard drive

1

until it rests at an angle (Figure 5-7).

e.

Remove the hard drive from the hard drive bay

2

.

Figure 5-7. Removing the Hard Drive


5–11


7. Remove the four PM3.0 × 3.0 screws

1

that secure the hard drive to the hard drive bracket (Figure 5-8).

8. Slide the hard drive out of the hard drive bracket

2

.

Figure 5-8. Removing the Hard Drive Bracket

✎

Hard drive brackets are available with carbon finish for

Evo Notebook N1020v and N1000v models and silver finish for

Presario 1500 models, and are included in the Miscellaneous

Plastics/Hardware Kit, spare part number 285541-001.

Reverse the preceding procedures to install the hard drive and hard drive bracket.

5–12



5.4 Computer Feet

The computer feet are adhesive-backed rubber pads. The computer feet are included in the Miscellaneous

Plastics/Hardware Kit, spare part number 285541-001. The computer feet attach to the base enclosure as illustrated in

Figure 5-9.

Figure 5-9. Replacing the Computer Feet

5.5 Memory Expansion Board

Memory Expansion Boards


512 MB

256 MB

128 MB

285524-001

285523-001

285222-001

1. Prepare the computer for disassembly (Section 5.3).

2. Turn the computer bottom side up with the front facing forward.


5–13


3. Remove the PM2.5 × 4.0 screw 1 that secures the memory expansion compartment cover to the base enclosure

(Figure 5-10).

4. Slide the cover to the right 2.

5. Lift the right edge of the cover and swing it to the left 3.

6. Remove the cover.

Figure 5-10. Removing the Memory Expansion

Compartment Cover

✎

Memory expansion compartment covers are available with carbon finish for Evo Notebook N1020v and N1000v models and silver finish for Presario 1500 models, and are included in the

Miscellaneous Plastics/Hardware Kit, spare part number

285541-001.

5–14



7. Spread the memory expansion slot retaining tabs 1 to release the memory expansion board. The board tilts up at a

45-degree angle (Figure 5-11).

8. Remove the board by pulling it away from the connector at a

45-degree angle 2.

Figure 5-11. Removing a Memory Expansion Board

Reverse the preceding procedures to install a memory expansion board.

5.6 Mini PCI Communications Board

U.S. modem

International modem

Mini PCI Communication Boards


248776-001

285545-001


5–15



2. Turn the computer bottom side up with the rear panel facing forward.

3. Remove the PM2.5 × 4.0 screw 1 that secures the mini PCI compartment cover to the base enclosure (Figure 5-12).

4. Slide the cover to the left 2.

5. Lift the left edge of the cover and swing it to the right 3.

6. Remove the cover.

Figure 5-12. Removing the Mini PCI Communications

Slot Cover

✎

Mini PCI compartment covers are available with carbon finish for

Evo Notebook N1020v and N1000v models and silver finish for



5–16



7. Disconnect the modem cable from the mini PCI communications board 1 (Figure 5-13).

8. Spread the retaining tabs 2 on each side of the mini PCI communications board. The board releases and rests at an angle.

9. Remove the board by pulling it away from the socket at an angle 3.

Figure 5-13. Removing a Mini PCI Communications Board

Reverse the preceding procedures to install a mini PCI communications board.


5–17


5.7 Disk Cell RTC Battery

Disk cell RTC battery

Disk Cell RTC Battery


279769-001


2. Remove the mini PCI compartment cover (Section 5.6).

3. Remove the RTC battery from its socket on the system board

(Figure 5-14).

Figure 5-14. Removing the Disk Cell RTC Battery

✎

The computer uses a CR1220 lithium disk cell battery. When replacing the RTC battery, insert the battery with the “+” sign facing up.

5–18



5.8 Connector Cover

✎

The connector cover is available with carbon finish for Evo

Notebook N1020v and N1000v models and silver finish for





3. Remove the two TM2.5 × 5.0 screws 1 that secure the connector cover to the base enclosure (Figure 5-15).

4. Open the connector cover 2.

5. Remove the connector cover from the base enclosure 3.

Figure 5-15. Removing the Connector Cover

Reverse the preceding procedures to install the connector cover.


5–19


5.9 LED Cover

LED Cover


LED cover for use only with Evo Notebook N1020v models and Presario

1500 models with config. codes beginning with “L” for use only with Evo Notebook N1000v models and Presario

1500 models with config. codes beginning with “K”

310695-001

295736-001



3. Remove the two TM2.5 × 8.0 screws that secure the LED cover to the base enclosure (Figure 5-16).

5–20

Figure 5-16. Removing the LED Cover Screws



4. Turn the computer top side up with the front facing forward.

5. Open the computer.

6. Press down and hold the

F1

and

F2

keys.

7. Insert a pointed tool into the notch in the LED cover 1 between the

F1

and

F2

keys and lift up (Figure 5-17).

8. Press down and hold the

Pause

and

Scroll

keys.

9. Insert a pointed tool into the notch in the LED cover 2 between the

Pause

and

Scroll

keys and lift up.

10. Remove the LED cover 3.

Figure 5-17. Removing the LED Cover

Reverse the preceding procedures to install the LED cover.


5–21


5.10 Keyboard

Keyboards


For use only with TouchPad notebook models

Arabic

Belgian

Brazilian

Chinese

Czech

Danish

French

French Canadian

German

Hebrew

Hungarian

International

Italian

Japanese

285530-171

285530-181

285530-201

285530-AA1

285530-221

285530-081

285530-051

285530-121

285530-041

285530-BB1

285530-211

285530-002

285530-061

285530-291

Korean

Latin American Spanish

Norwegian

Portuguese

Russian

Slovakian

Spanish

Swedish

Swiss

Taiwanese

Turkish

U.K. English

U.S. English

285530-AD1

285530-161

285530-091

285530-131

285530-251

285530-231

285530-071

285530-101

285530-111

285530-AB1

285530-141

285530-031

285530-001

For use only with Dual Stick notebook models (includes pointing stick)

Arabic

Belgian

Brazilian

Czech

Danish

French

French Canadian

German

Hebrew

Hungarian

International

Italian

Japanese

Korean

285531-171

285531-181

285531-201

285531-221

285531-081

285531-051

285531-121

285531-041

285531-BB1

285531-211

285531-002

285531-061

285531-291

285531-AD1

Latin American Spanish

Norwegian

Portuguese

Russian

Slovakian

Spanish

Swedish

Swiss

Taiwanese

Thai

Turkish

U.K. English

U.S. English

285531-161

285531-091

285531-131

285531-251

285531-231

285531-071

285531-101

285531-111

285531-AB1

285531-281

285531-141

285531-031

285531-001

5–22




2. Remove the LED cover (Section 5.9).

3. Lift the back edge of the keyboard and swing it forward until it rests on the palm rest (Figure 5-18).

Figure 5-18. Releasing the Keyboard


5–23


4. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board (Figure 5-19).

✎

Dual Stick notebook models have an additional cable that must be disconnected. Release the ZIF connector 3 to which the keyboard-to-TouchPad cable is attached and disconnect the cable 4 from the keyboard.

5–24

Figure 5-19. Disconnecting the Keyboard-to-TouchPad Cable

5. Remove the keyboard.

Reverse the preceding procedures to install the keyboard.



5.11 Heat Spreader

Heat Spreaders


For use only on Evo Notebook N1020v and N1000v models

For use only on Presario 1500 models

291648-001

285544-001



3. Remove the keyboard (Section 5.10).


5–25


4. Disconnect the fan cable 1 from the system board

(Figure 5-20).

5. Remove the following screws:

❏

❏

One TM2.5 × 5.0 screw 2 next to the fan

One TM2.5 × 5.0 screw 3 that secures the display video cable ground loop

❏

Four spring-loaded TM2.5 × 14.0 shoulder screws 4

✎

The four spring-loaded shoulder screws should be removed and installed in the “1,” “2,” “3,” “4” sequence stamped on the heat spreader adjacent to each screwhole.

❏

One TM2.5 × 8.0 screw 5 next to the keyboard and

TouchPad ZIF connectors

5–26

Figure 5-20. Removing the Heat Spreader Screws



6. Remove the display video cable 1 from the routing channel in the heat spreader (Figure 5-21).

7. Lift the right side of the heat spreader until it rests at an angle 2.

8. Slide the heat spreader to the right at an angle 3 and remove the heat spreader from the base enclosure.

Figure 5-21. Removing the Heat Spreader

Reverse the preceding procedures to install the heat spreader.


5–27


5.12 Processor

Processors



SpeedStep technology (P4-M) 1.5 V


























310306-001

286753-001

311385-001

286752-001

312536-001

311284-001

286751-001

311283-001

285519-001

285518-001

285517-001

303725-001

303724-001

311625-001

301643-001

303528-001

1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a.

LED cover (Section 5.9) b.

Keyboard (Section 5.10) c.

Heat spreader (Section 5.11)

5–28



2. Slide the left end of the processor release bar 1 forward until it clears the clip on the processor bracket (Figure 5-22).

3. Swing the processor release bar up and to the right 2 until it rests in an upright position.

4. Lift the processor straight up 3 and remove it from the processor socket.

✎

When installing the processor, make sure the gold triangle 4 is in the lower right corner.

Figure 5-22. Removing the Processor

Reverse the preceding procedures to install the processor.


5–29


5.13 Display

Displays




15.0-inch, TFT, XGA

14.1-inch, XGA


311288-001

310689-001

311286-001


15.0-inch, TFT, XGA

14.1-inch, XGA

291643-001

291642-001

291641-001


15-inch, TFT, SXGA+

15-inch, TFT, XGA

14-inch, TFT, XGA

311287-001

310688-001

310687-001


15-inch, TFT, SXGA+

15-inch, TFT, XGA

14-inch, TFT, XGA

Display inverter board (not illustrated)

286754-001

285521-001

285520-001

293348-001



3. Remove the keyboard (Section 5.10).

5–30



4. Remove the TM2.5 × 5.0 screw 1 that secures the display video ground cable to the heat spreader (Figure 5-23).

5. Disconnect the display video cable 2 from the system board.

6. Remove the display video cable from the routing channels in the heat spreader and the top cover 3.

7. Remove the TM2.5 × 5.0 screw 4 that secures the display inverter ground cable to the heat spreader.

8. Disconnect the display inverter cable 5 from the system board.

Figure 5-23. Removing the Display Screws and

Disconnecting the Display Cables


5–31


Ä

CAUTION: Make sure the display is supported when removing the following screws. The display is secured to the computer only by these screws and will fall if not supported during screw removal.

9. Remove the four TM2.5 × 9.0 screws 1 that secure the display to the base enclosure (Figure 5-24).

10. Remove the display from the base enclosure 2.

Figure 5-24. Removing the Display

5–32



11. If necessary, remove the display hinge covers by pressing up on the bottom of the covers from behind the display assembly (Figure 5-25). Note that the hinge covers are not interchangeable.

Figure 5-25. Removing the Display Hinge Covers

✎

The display hinge covers are included in the Miscellaneous



5–33


When installing the display, install the screws in the 1, 2, 3, 4 sequence shown in the Figure 5-26.

Figure 5-26. Installing the Display Screws

5–34



5.14 Palm Rest

Palm Rests



311293-001

311294-001


291645-001

291646-001

Parts have silver finish for use with Presario 1500 models with config. codes beginning with “L” for use only with models with a diskette drive for use only with models without a diskette drive

310692-001

310693-001

Parts have silver finish for use with Presario 1500 models with config. codes beginning with “K” for use only with models with a diskette drive for use only with models without a diskette drive

285533-001

285534-001

✎

When replacing the palm rest, ensure that the following components are removed from the old palm rest and installed on the new palm rest:

■

■

■

Diskette drive (Section 5.15)

TouchPad components (Section 5.16)

Display release assembly (Section 5.17)


2. Close the computer.

3. Turn the computer bottom side up with the front facing forward.


5–35


4. Remove the five TM2.5 × 8.0 screws 1 that secure the palm rest to the base enclosure (Figure 5-27).

5. Remove the TM2.5 × 5.0 screw 2 that secures the palm rest to the base enclosure in the battery bay.

Figure 5-27. Removing the Palm Rest Screws

5–36



6. Turn the computer top side up with the front facing forward.

7. Open the computer.

8. Lift the front edge of the palm rest and swing it up and back 1 until it rests on the top cover (Figure 5-28).

9. Release the ZIF connector to which the diskette drive cable is attached 2 and disconnect the diskette drive cable 3 from the system board.

10. Release the ZIF connector to which the system board- to-TouchButton board cable is attached 4 and disconnect the cable 5 from the TouchButton board.

Figure 5-28. Removing the Palm Rest


5–37


✎

Dual Stick notebook models have an additional cable that must be disconnected. Release the ZIF connector 1 to which the keyboard-to-TouchPad cable is attached and disconnect the cable 2 from the TouchPad (Figure 5-29).

Figure 5-29. Disconnecting the Keyboard-to-TouchPad Cable

✎

The keyboard-to-TouchPad cable is included in the

Miscellaneous Cable Kit, spare part number 285540-001.

11. Remove the palm rest from the base enclosure.

Reverse the preceding procedures to install the palm rest.

5–38



5.15 Diskette Drive

Diskette Drives


For use with TouchPad only notebook models

For use with Dual Stick notebook models

The diskette drive cable is included in Miscellaneous Cable Kit, spare part number 285540-001

285539-001

291647-001


2. Remove the palm rest (Section 5.14).

3. Turn the palm rest bottom side up with the speaker grilles facing away from you.

4. Remove the three TM2.5 × 5.0 screws 1 that secure the diskette drive to the palm rest (Figure 5-30).

5. Remove the diskette drive 2 from the palm rest.

Figure 5-30. Removing the Diskette Drive


5–39


6. Release the ZIF connector 1 to which the diskette drive cable is connected and disconnect the diskette drive cable 2 from the drive (Figure 5-31).

7. Remove the diskette drive cable.

Figure 5-31. Removing the Diskette Drive Cable

Reverse the preceding procedures to install the diskette drive.

5–40



5.16 TouchPad Components

TouchPad Components


The TouchPad components for TouchPad notebook models consist of the

TouchPad, TouchPad bracket, and TouchButton board. These components are different than the corresponding components for the Dual Stick notebook models.

The TouchPad components for Dual Stick notebook models consist of the

TouchPad, TouchPad bracket, TouchButton board, and the pointing stick board.

All TouchPad components are included with the appropriate palm rest for each notebook model. Refer to item 7, “Palm rests,” for more information.

All TouchPad component cables are included in the Miscellaneous Cable Kit.

Refer to item 5, “Miscellaneous Cable Kit,” for more information.



3. Remove the diskette drive (Section 5.15).

4. Turn the palm rest bottom side up with the speaker grilles facing away from you.


5–41


5. Disconnect both ends of the TouchPad-to-TouchButton board cable 1 from the low insertion force (LIF) connectors on the

TouchPad 2 and TouchButton board 3 (Figure 5-32).

6. Remove the TouchPad-to-TouchButton board cable.

Figure 5-32. Removing the TouchPad-to-TouchButton

Board Cable

5–42



7. Remove the four TM2.5 × 5.0 screws 1 that secure the

TouchPad, TouchButton board, and TouchPad bracket to the palm rest (Figure 5-33).

8. Remove the TouchPad bracket 2, TouchButton board 3, and

TouchPad 4 from the palm rest.

Figure 5-33. Removing the TouchPad Components on

TouchPad Models


5–43


✎

Dual Stick notebook models have a different TouchPad configuration. An additional cable, screw, and board must be removed. Steps 9 through 13 apply to Dual Stick models only.

9. Release the ZIF connector 1 on the pointing stick board to which the TouchButton board-to-pointing stick board cable is attached and disconnect the cable 2 (Figure 5-34).

10. Release the ZIF connector 3 on the TouchButton board to which the TouchButton board-to-pointing stick board cable is attached and disconnect the cable 4.

11. Disconnect both ends of the TouchPad-to-TouchButton board cable from the LIF connectors on the TouchButton board 5 and TouchPad 6.

5–44

Figure 5-34. Disconnecting the TouchPad-to-TouchButton

Board and TouchButton Board-to-Pointing Stick

Board Cables



12. Remove the five TM2.5 × 5.0 screws 1 that secure the

TouchPad, TouchButton board, TouchPad bracket, and pointing stick board to the palm rest (Figure 5-35).

.

13. Remove the TouchPad bracket 2, pointing stick board 3,

TouchPad 4, and TouchButton board 5 from the palm rest.

Figure 5-35. Removing the TouchPad Components on Dual

Stick Models

Reverse the preceding procedures to install the TouchPad components.


5–45


5.17 Display Release Assembly

✎

The display release assembly is included in the Miscellaneous




3. Turn the palm rest bottom side up with the speaker grilles facing forward.

4. Remove the two TM2.5 × 5.0 screws 1 that secure the display release assembly to the palm rest (Figure 5-36).

5. Remove the assembly 2 from the palm rest.

5–46

Figure 5-36. Removing the Display Release Assembly

Reverse the preceding procedures to install the display release assembly.



5.18 Charger Board

Charger Board


Charger board

The charger board shield is included in the Miscellaneous


285525-001




5–47


3. Remove the three TM2.5 × 5.0 screws 1 that secure the charger board to the base enclosure (Figure 5-37).

4. Lift the front edge of the charger board shield 2 until it clears the base enclosure, then slide the shield forward to remove it.

5. Lift up on the back edge of the charger board 3 to disconnect it from the system board.

6. Remove the charger board 4 from the base enclosure.

Figure 5-37. Removing the Charger Board

Reverse the preceding procedures to install the charger board.

5.19 Speaker Assembly

Speaker Assembly


Speaker assembly 285538-001



5–48



3. Remove the charger board (Section 5.18).

4. Disconnect the speaker cable 1 from the system board

(Figure 5-38).

5. Swing the battery bay support bracket 2 to the right until it clears the right edge of the speaker assembly.

6. Lift the front edge of the speaker assembly until it rests at an angle 3.

7. Slide the speaker assembly forward and remove it 4 from the base enclosure.

Figure 5-38. Removing the Speaker Assembly

Reverse the preceding procedures to install the speaker assembly.


5–49


5.20 Top Cover

Top Cover


Top cover 285535-001

✎

When replacing the top cover, ensure that the microphone is removed from the old top cover and installed on the new top cover.




Heat spreader (Section 5.11) d. Display (Section 5.13) e.

Palm rest (Section 5.14)

2. Turn the base enclosure bottom side up with the rear panel facing forward.

5–50



3. Remove the two TM2.5 × 8.0 screws that secure the top cover to the base enclosure (Figure 5-39).

Figure 5-39. Removing the Top Cover Screws


5–51


4. Turn the base enclosure top side up with the front facing forward.

5. Remove the three TM2.5 × 5.0 screws 1 that secure the top cover to the base enclosure (Figure 5-40).

6. Lift the top cover straight up 2 approximately one inch, then slide it forward 3 until the microphone cable 4 is exposed.

7. Disconnect the microphone cable 5 from the system board.

8. Remove the microphone 6 from the top cover.

9. Remove the top cover from the base enclosure.

Figure 5-40. Removing the Top Cover and Microphone

✎

The microphone is included in the Miscellaneous Cable Kit, spare part number 285540-001.

5–52



✎

After the top cover is removed, the system board-to-TouchButton board cable can be removed. The system board-to-TouchButton board cable is included in the Miscellaneous Cable Kit, spare part number 285540-001.

10. Release the ZIF connector 1 to which the system board-to-TouchButton board cable is attached and disconnect the cable 2 from the system board (Figure 5-41).

Figure 5-41. Removing the System Board-to-TouchButton

Board Cable

Reverse the preceding procedures to install the top cover.


5–53


5.21 Fan

Fan

Fan


285543-001





Palm rest (Section 5.14) f.

Top cover (Section 5.20)

5–54



2. Disconnect the fan cable 1 from the system board

(Figure 5-42).

3. Remove the fan 2 from the base enclosure.

Figure 5-42. Removing the Fan

Reverse the preceding procedures to install the fan.


5–55


5.22 System Board

System Board


System boards (do not contain memory) for use only with Evo Notebook N1020v models and Presario

1500 models with config. codes beginning with “L” for use only with Evo Notebook N1000v models and Presario

1500 models with config. codes beginning with “K”

311282-001

285515-001

✎

When replacing the system board, ensure that the following components are removed from the old system board and installed on the new system board:

■

■

■

■

■

Memory expansion boards (Section 5.5)

Mini PCI communications board (Section 5.6)

Disk cell RTC battery (Section 5.7)

Processor (Section 5.12)

Modem cable (Section 5.23)






Charger board and shield (Section 5.18) g. Speaker assembly (Section 5.19)

5–56


Removal and Replacement Procedures h. Top cover, microphone, and TouchPad cable

(Section 5.20) i.

Fan (Section 5.21)

2. Remove the two TM2.5 × 5.0 screws 1 that secure the optical drive front alignment rail to the base enclosure (Figure 5-43).

3. Remove the front alignment rail 2 from the base enclosure.

4. Remove the two TM2.5 × 5.0 screws 3 that secure the optical drive rear alignment rail to the base enclosure.

5. Remove the rear alignment rail 4 from the base enclosure.

Figure 5-43. Removing the Optical Drive Alignment Rails

✎

The optical drive alignment rails are included in the

Miscellaneous Plastics/Hardware Kit, spare part number

285541-001.


5–57


6. Remove the following screws:

❏

TM2.5 × 5.0 screw 1 next to the PC Card assembly

(Figure 5-44)

❏

TM2.5 × 5.0 screw 2 next to the RJ-11 and

RJ-45 connectors

❏

TM2.5 × 5.0 screw 3 next to the audio connectors

Figure 5-44. Removing the System Board Screws

5–58



7. Lift the front edge of the system board until it rests at an angle 1 (Figure 5-45).

8. Slide the system board forward 2 and remove it from the base enclosure.

Figure 5-45. Removing the System Board

Reverse the preceding procedures to install the system board.


5–59


5.23 Modem Cable

✎

The modem cable is included in the Miscellaneous Cable Kit, spare part number 285540-001.






Top cover (Section 5.20) g. Fan (Section 5.21) h. System board (Section 5.22)

5–60



2. Turn the system board bottom side up with the rear panel facing forward.

3. Remove the PM2.0 × 4.5 screw 1 that secures the modem ground cable to the system board (Figure 5-46).

4. Disconnect the modem cable 2 from the system board.

5. Remove the cable from the clips 3 on the system board.

Figure 5-46. Removing the Modem Cable

Reverse the preceding procedures to install the modem cable.


5–61

6

Specifications

This chapter provides physical and performance specifications.

Table 6-1

Notebook

Dimensions

Height

Width

Depth

3.94 cm

32.74 cm

26.75 cm

Weight (varies by notebook configuration)

with 15.1-inch display and Intel Pentium 4 processor with 14.1-inch display and Intel Pentium 4 processor with 15.1-inch display and Intel Celeron processor with 15.1-inch display and Intel Celeron processor

3.22 kg

3.09 kg

3.12 kg

2.99 kg

1.55 in

12.89 in

10.53 in

7.09 lb

6.82 lb

6.87 lb

6.60 lb


6–1

Specifications

Table 6-1

Notebook

(Continued)

Stand-alone power requirements

Nominal operating voltage

Average operating power

Peak operating power

Power in Suspend mode

Power in Hibernation mode

14.4 V (8 cell)

29.7 W desktop

80 W on AC, 55 W on DC

< 1000 mW

< 100 mW

Temperature

Operating

Nonoperating

10° to 35° C

-10° to 60° C

Relative humidity (noncondensing)

Operating

Nonoperating

50° to 95° F

14° to 140° F

10% to 90%

5% to 90%, 38.7° C (101.6° F) maximum wet bulb temperature

6–2


Specifications

Table 6-1

Notebook

(Continued)

Altitude (unpressurized)

Operating

Nonoperating

0 to 3,048 m

0 to 9,144 m

Shock

Operating

Nonoperating

Vibration

Operating

10 G, 11 ms, half-sine

60 G, 11 ms, half-sine

Nonoperating

0 to 10,000 ft

0 to 30,000 ft

0.5 G zero-to-peak, 10 to 500 Hz, 0.25 oct/min sweep rate

1.0 G zero-to-peak, 10 to 500 Hz, 0.5 oct/min sweep rate

✎

Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.


6–3

Specifications

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Table 6-2

15.0-inch SXGA+, TFT Display

22.86 cm

29.97 cm

38.10 cm

Up to 16.8 million

150:1

150 nit typical

0.264 × 0.264 mm

1400 × 1050

RGB stripe

Edge lit

80 × 25

5.75 W

9.00 in

11.80 in

15.00 in

6–4


Table 6-3

15.0-inch XGA, TFT Display

Dimensions

Height

Width

Diagonal


Contrast ratio

Brightness


Pitch

Format

Configuration

Backlight



22.86 cm

29.97 cm

38.10 cm

Up to 16.8 million

150:1

120+ nit typical

0.297 × 0.297 mm

1024 × 768

RGB stripe

Edge lit

80 × 25

5.00 W

9.00 in

11.80 in

15.00 in

Specifications


6–5

Specifications

Table 6-4

14.1-inch XGA, TFT Display

Dimensions

Height

Width

Diagonal


Contrast ratio

Brightness


Pitch

Format

Configuration

Backlight



28.50 mm

21.49 mm

35.81 mm

Up to 16.8 million

150:1

120 nits typical

0.264 × 0.264 mm

1024 × 768

RGB stripe

Edge lit

80 × 25

4.2 W

11.22 in

8.46 in

14.1 in

6–6


Specifications

Table 6-5

Hard Drives

User capacity per drive

1

Drive height

Drive width

Interface type

40 GB

40.0 GB

9.5 mm

70 mm

ATA-5

30 GB

30.0 GB

9.5 mm

70 mm

ATA-5

20 GB

20.0 GB

9.5 mm

70 mm

ATA-5

Seek times (typical read, including setting)

Single track

Average

Full stroke

Logical blocks

3

Logical configuration

3 ms

13 ms

24 ms

78,140,160

3 ms

13 ms

24 ms

58,605,120

3 ms

13 ms

24 ms

39,070,080

Cylinders

Heads

Sectors per track

16,683

16

63

16,683

16

63

16,683

16

63

1

1 GB = 1,073,741,824 bytes.

3

Actual drive specifications may differ slightly.

Certain restrictions and exclusions apply. Consult the Compaq Customer

Support Center for details.


6–7

Specifications

Table 6-5

Hard Drives

(Continued)

40 GB

Physical configuration

Cylinders

3

Heads

Sectors per track

3

Bytes per sector

Buffer size

3

22,784

4

293 to 560

512

2 MB

4200 rpm

Disk rotational speed

Transfer rate

30 GB

25,800

2

398 to 731

512

512 KB

4200 rpm

20 GB

22,784

4

293 to 560

512

512 KB

4200 rpm

Interface max

(MB/s)

2

Media (Mb/s)

3

66.6

109 to 203

100

155 to 256

66.6

109 to 203

2

System capability may differ.

3

Actual drive specifications may differ slightly.

Certain restrictions and exclusions apply. Consult the Compaq Customer

Support Center for details.

6–8


Diskette size

Activity indicator

Height

Bytes per sector

Sectors per track

High density

Low density

Tracks per side

High density

Low density

Read/write heads

Average seek times

Track-to-track (high/low)

Average (high/low)

Settling time

Latency average

Table 6-6

Diskette Drive

3.5 inch

On system

12.7 mm (0.5 in)

512

18 (1.44 MB)

9

80

80

2

3 to 6 ms

95 to 174 ms

15 ms

100 ms

Specifications


6–9

Specifications

Table 6-7

DVD-ROM Drive

Applicable disk

DVD-5, DVD-9, DVD-10

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2, Form 1 and 2)

CD-I ready (Mode 2, Form 1 and 2)

CD-R (read only)

CD Plus

Photo CD (single/multisession)

CD-Bridge

1.5 cm .59 in

Center hole diameter

Disk diameter

Disk thickness

12 cm, 8 cm

1.2 mm

Track pitch

.74 µm

Access time (typical reads, including setting)

Random (DVD media)

Full stroke (DVD media)

Random (CD media)

Full stroke (CD media)

< 125 ms

< 225 ms

< 100 ms

< 175 ms

.047 in

Audio output level

Cache buffer

Line-out, 0.7 to 0.9 Vrms

512 KB

Data transfer rate (typical, including setting)

Max 24X CD

Max 8X DVD

3600 KB/s (150 KB/s at 1X CD rate)

10,800 KB/s (1352 KB/s at 1X

DVD rate)

Startup time

Stop time

< 12 seconds (typical)

< 3 seconds

6–10


Specifications

Table 6-8

DVD-RW Drive

Applicable disk


Disk diameter

Disk thickness

Track pitch

Access time

Random

Full stroke


Cache buffer

Data transfer rate

CD-R (8X)

CD-RW (8X)

CD-ROM (24X)

DVD (8X)

Normal PIO Mode 4 (single burst)

Startup time

Single

Multi-session

Stop time

DVD-5, DVD-9, DVD-10

CD-ROM (Mode 1 and 2)

CD Digital Audio



CD-R (read only)

CD Plus


CD-Bridge

1.5 cm .59 in

12 cm, 8 cm

1.2 mm

1.60 µm

.047 in

< 120 ms

< 175 ms

Line-out, 0.7 to 0.9 Vrms

2 MB




10,800 KB/s (1352 KB/s at

1X DVD rate)

16.6 MB/s



< 3 seconds


6–11

Specifications

Table 6-9

CD-ROM Drive

Applicable disk


Disk diameter

Disk thickness

Track pitch

Access time

Random

Full stroke

Cache buffer


Sustained, 16X

Variable


Startup time

Stop time

CD-ROM (Mode 1, 2, and 3)



CD-R (read only)

CD Plus


CD-Extra

Video CD

CD-WO (fixed packets only)

CD-Bridge

1.5 cm

12 cm, 8 cm

.59 in

1.2 mm

1.6 µm

.047 in

< 150 ms

< 300 ms

128 KB

150 KB/s at 1X

1500 to 3600 KB/s (10X to 24X)

16.66 KB/s

< 8 seconds

< 4 seconds

6–12


Specifications

Table 6-10

CD-RW Drive


Disk diameter

Disk thickness

Track pitch

Access time

Random

Full stroke


Cache buffer


Sustained, 16X

Sustained, 4X CD-RW


Startup time

Stop time

1.5 cm

12 cm, 8 cm

1.2 mm

.74 µm

< 150 ms

< 225 ms

Line-out, 0.7 Vrms

128 KB

150 KB/s

5,520 KB/s

16.6 MB/s

< 15 seconds

< 6 seconds

.59 in

.047 in


6–13

Specifications

Table 6-11

External AC Adapter

Weight

Power supply

Operating watts

Operating voltage

Operating current

Operating frequency range

.85 lb

90 W

110 to 240 VAC RMS

1.5 A RMS

50 to 60 Hz AC

.39 kg

Dimensions

Length

Width

Depth

Weight

Energy

Voltage

Amp-hour capacity

Watt-hour capacity

Temperature

Operating

Nonoperating

Table 6-12

8-cell, Li ion Battery Pack

12.57 cm

8.79 cm

2.03 cm

.44 kg

4.95 in

3.46 in

0.80 in

0.96 lb

14.8 V minimum 3.7 Ah, typical 3.9 Ah minimum 53.2 Ah, typical 56.1 Ah

0 to 42° C

0 to 60° C

32 to 108° F

32 to 140° F

6–14


Table 6-13

System DMA

Hardware DMA System Function

DMA0 Available for audio

DMA1 Entertainment audio

(default; alternate = DMA0, DMA3, none)

DMA2

DMA3

DMA4

DMA5

DMA6

Diskette drive

ECP parallel port LPT1

(default; alternate = DMA0, none)

DMA controller cascading (not available)

Available for PC Card

Not assigned

DMA7 Not assigned

✎

PC Card controller can use DMA 1, 2, or 5.

Specifications


6–15

Specifications

Table 6-14

System Interrupts

IRQ7

IRQ8

IRQ9

IRQ10

IRQ11

IRQ12

IRQ13

IRQ14

Hardware IRQ

IRQ0

IRQ1

IRQ2

IRQ3

IRQ4

IRQ5

IRQ6

System Function

System timer

Keyboard controller

Cascaded

COM2

COM1

Audio (default)*

Diskette drive

Parallel port

Real time clock (RTC)

Infrared

System use

System use

Internal point stick or external mouse

Coprocessor (not available to any peripheral)

IDE interface (hard drive and optical drive)

IRQ15 System use

✎

PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or

IRQ4.

*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,

IRQ10, or none.

6–16


Table 6-15

System I/O Addresses

I/O Address (hex) System Function (shipping configuration)

000 - 00F DMA controller no. 1

010 - 01F

020 - 021

Unused

Interrupt controller no. 1

022 - 024

025 - 03F

02E - 02F

040 - 05F

Opti chipset configuration registers

Unused

87334 “Super IO” configuration for CPU

Counter/timer registers

044 - 05F

060

061

062 - 063

064

065 - 06F

070 - 071

072 - 07F

080 - 08F

090 - 091

092

093 - 09F

0A0 - 0A1

Unused

Keyboard controller

Port B

Unused

Keyboard controller

Unused

NMI enable/real time clock

Unused

DMA page registers

Unused

Port A

Unused

Interrupt controller no. 2

Specifications


6–17

Specifications

Table 6-15


(Continued)


0A2 - 0BF

0C0 - 0DF

Unused

DMA controller no. 2

0E0 - 0EF

0F0 - 0F1

0F2 - 0FF

100 - 16F

Unused

Coprocessor busy clear/reset

Unused

Unused

170 - 177

178 - 1EF

1F0 - 1F7

1F8 - 200

201

202 - 21F

220 - 22F

230 - 26D

Secondary fixed disk controller

Unused

Primary fixed disk controller

Unused

Joystick (decoded in ESS1688)

Unused

Entertainment audio

Unused

26E - 26

278 - 27F

280 - 2AB

2A0 - 2A7

2A8 - 2E7

2E8 - 2EF

Unused

Unused

Unused

Unused

Unused

Reserved serial port

6–18


Table 6-15


(Continued)


2F0 - 2F7

2F8 - 2FF

Unused

Infrared port

300 - 31F

320 - 36F

370 - 377

378 - 37F

Unused

Unused

Secondary diskette drive controller

Parallel port (LPT1/default)

380 - 387

388 - 38B

38C - 3AF

3B0 - 3BB

3BC - 3BF

3C0 - 3DF

3E0 - 3E1

3E2 - 3E3

3E8 - 3EF

3F0 - 3F7

3F8 - 3FF

CF8 - CFB

CFC - CFF

Unused

FM synthesizer - OPL3

Unused

VGA

Reserved (parallel port/no EPP support)

VGA

PC Card controller in CPU

Unused

Internal modem

“A” diskette controller

Serial port (COM1/default)

PCI configuration index register (PCIDIVO-1)

PCI configuration data register (PCIDIVO-1)

Specifications


6–19

Specifications

Table 6-16

System Memory Map

Size Memory Address

640 KB 00000000 - 0009FFFF

128 KB 000A0000 - 000BFFFF

48 KB 000C0000 - 000CBFFF

160 KB 000C8000 - 000E7FFF

64 KB 000E8000 - 000FFFFF

15 MB

58 MB

00100000 - 00FFFFFF

01000000 - 047FFFFF

58 MB

2 MB

4 GB

64 KB

04800000 - 07FFFFFF

08000000 - 080FFFFF

08200000 - FFFEFFFF

FFFF0000 - FFFFFFFF

System Function

Base memory

Video memory

Video BIOS

Unused

System BIOS

Extended memory

Super extended memory

Unused

Video memory (direct access)

Unused

System BIOS

6–20


A

Connector Pin Assignments

Table A-1

RJ-45 Network Interface

3

4

Pin

1

2

Signal

Transmit +

Transmit -

Receive +

Unused

7

8

Pin

5

6

Signal

Unused

Receive -

Unused

Unused


A–1

Connector Pin Assignments

Table A-2

RJ-11 Modem

Pin

1

2

3

Signal

Unused

Tip

Ring

Pin

4

5

6

Signal

Unused

Unused

Unused

Table A-3

Universal Serial Bus

Pin

1

2

Signal

+5 VDC

Data -

A–2

Pin

3

4

Signal

Data +

Ground


Table A-4

S-Video


Pin

1

2

Signal

Ground (Y)

Ground (C)

Pin

3

4

Signal

Y-Luminance (Intensity)

C-Chrominance (Color)

Table A-5

External Keyboard/Mouse

Pin

1

2

3

Signal

Keyboard/mouse DATA

Keyboard/mouse DATA

Ground

Pin

4

5

6

Signal

+5 VDC

Keyboard/mouse CLK

Keyboard/mouse CLK


A–3


Table A-6

Parallel

6

7

4

5

2

3

Pin

1

Signal

Strobe*

Data bit 0

Data bit 1

Data bit 2

Data bit 3

Data bit 4

Data bit 5

8

9

Data bit 6

Data bit 7

*Signal is active low.

13

14

15

16

Pin

10

11

12

Signal

Acknowledge*

Busy

Paper out

Select

Auto line feed*

Error*

Initialize printer*

17 Select in*

18-25 Signal ground

A–4


Table A-7

External Monitor


5

6

3

4

7

8

Pin

1

2

Signal

Red analog

Green analog

Blue analog

Not connected

Ground

Ground analog

Ground analog

Ground analog

11

12

13

14

15

Pin

9

10

Signal

+5 VDC

Ground

Monitor detect

DDC 2B data

Horizontal sync

Vertical sync

DDC 2B clock


A–5


Table A-8

Stereo Speaker/Headphone

Pin

1

Signal

Audio out

Pin

2

Signal

Ground

Table A-9

Microphone

Pin

1

Signal

Audio in

Pin

2

Signal

Ground

A–6


B

Power Cord Set Requirements

3-Conductor Power Cord Set

The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC.

The power cord set received with the computer meets the requirements for use in the country where the equipment is purchased.

Power cord sets for use in other countries must meet the requirements of the country where the computer is used. For more information on power cord set requirements, contact a Compaq authorized reseller or service provider.

General Requirements

The requirements listed below are applicable to all countries:

■

The length of the power cord set must be at least 1.5 m

(5.00 feet) and no more than 2.0 m (6.50 feet).

■

All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.

■

The power cord set must have a minimum current capacity of

10 amperes and a nominal voltage rating of 125 or 250 volts

AC, as required by each country’s power system.

■

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector, for mating with the appliance inlet on the back of the computer.


B–1

Power Cord Set Requirements

Country-Specific Requirements

3-Conductor Power Cord Set Requirements

Country

Australia

Austria

Belgium

Canada

Denmark

Finland

France

Germany

Italy

Japan

The Netherlands

Norway

Sweden

Switzerland

UTE

VDE

IMQ

METI

KEMA

NEMKO

SEMKO

SEV

Accredited Agency

EANSW

OVE

CEBC

CSA

DEMKO

FIMKO

1

1

1

1

1

3

1

1

1

1

1

2

Applicable Note Number

1

1

B–2


Power Cord Set Requirements

3-Conductor Power Cord Set Requirements

(Continued)

Country

United Kingdom

United States

Accredited Agency

BSI

UL

Applicable Note Number

1

2

Notes

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm2 conductor size. The power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where they will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a NEMA

5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm2 conductor size. The wall plug must be a two-pole grounding type with a Japanese

Industrial Standard C8303 (7 A, 125 V) configuration.


B–3

C

Screw Listing

This appendix provides specification and reference information for the screws used in the computer. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 285542-001.


C–1

Table C-1

Torx T8 Metric 2.5 × 5.0 Screw

Color Qty Length Thread

Head

Width

Silver 30 5.0 mm 2.5 mm 5.0 mm

Where used:

Two screws that secure the optical drive to the computer

(documented in Section 5.3)

C–2

Figure C-1. TM2.5 × 5.0 Screw Locations


Table C-1


(Continued)


Head

Width


Where used:

Two screws that secure the connector cover to the base enclosure




C–3

Table C-1


(Continued)


Head

Width


Where used:

1 One screw that secures the heat spreader to the base enclosure


2 One screw that secures the display video cable ground loop to the heat spreader (documented in Sections 5.11 and 5.13)

C–4



Table C-1


(Continued)


Head

Width


Where used:

One screw that secures the display inverter cable ground loop to the heat spreader (documented in Section 5.13)



C–5

Table C-1


(Continued)


Head

Width


Where used:

1 Three screws that secure the diskette drive to the palm rest


2 TouchPad only models—Four screws that secure the TouchPad components to the palm rest (documented in Section 5.16)

2 Dual Stick models—Five screws that secure the TouchPad components to the palm rest (documented in Section 5.16)

3 Two screws that secure the display release assembly to the palm rest


C–6



Table C-1


(Continued)


Head

Width


Where used:

Three screws that secure the charger board and shield to the base enclosure




C–7

Table C-1


(Continued)


Head

Width


Where used:

Three screws that secure the top cover to the base enclosure


C–8



Table C-1


(Continued)


Head

Width


Where used:

1 Two screws that secure the optical drive front alignment rail to the base enclosure (documented in Section 5.22)

2 Two screws that secure the optical drive rear alignment rail to the base enclosure (documented in Section 5.22)

3 Three screws that secure the system board to the base enclosure




C–9

Table C-2



Head

Width


Where used:

1 One screw that secures the hard drive to the base enclosure


2 Two screws that secure the LED cover to the base enclosure


3 Five screws that secure the palm rest to the base enclosure


4 Two screws that secure the top cover to the base enclosure


C–10



Table C-2


(Continued)


Head

Width


Where used:

One screw that secures the heat spreader to the base enclosure




C–11

Table C-3

Phillips Metric 3.0 × 3.0 Screw


Head

Width


Where used:

Four screws that secure the hard drive to the hard drive bracket


Figure C-11. PM3.0 × 3.0 Screw Locations

C–12


Table C-4



Head

Width


Where used:

1 One screw that secures the memory expansion compartment cover to the base enclosure (documented in Section 5.5)

2 One screw that secures the mini PCI compartment cover to the base enclosure (documented in Section 5.6)



C–13

Table C-5

Torx T8 Metric 2.5 × 14.0 Shoulder Screw


Head

Width


Where used:

Four screws that secure the heat spreader to the base enclosure


C–14

Figure C-13. TM2.5 × 14.0 Shoulder Screw Locations


Table C-6



Head

Width


Where used:

Four screws that secure the display assembly to the base enclosure




C–15

Table C-7



Head

Width


Where used:

One screw that secures the modem cable to the system board


C–16



1394 jack

1–32

A

AC adapter spare part numbers

3–24

specifications

6–14

Advanced Port Replicator, spare part number

3–24

audio troubleshooting

2–25

B

base enclosure, spare part number

3–15

battery components bay

1–32

,

1–40

bezel illustrated

3–18

removal

5–6

light

1–32

,

1–38

pack removal

5–5

spare part numbers

3–17

,

5–5

release latch

1–40

,

5–5

specifications

6–14

battery, real time clock (RTC) removal

5–18

spare part number

3–17

,

5–18

bottom components

1–39

Index

C

cables power cords

3–24

,

B–1

service considerations

4–2

caps lock light

1–38

CD-ROM drive

OS loading problems

2–24

spare part number

3–17

,

3–23

,

5–7

specifications

6–12

CD-RW drive spare part number

3–17

,

3–23

,

5–7

specifications

6–13

Certificate of Authenticity label

1–40

charger board removal

5–47

spare part number

3–13

,

5–47

charger board shield

3–18

Common Port Replicator, spare part number

3–24

Compaq Diagnostics

2–1

,

2–7

components bottom

1–39

front

1–31

keyboard

1–35

left side

1–33

real panel

1–33


Index–1

Index

Index–2

right side

1–31

top

1–37

Computer Setup

Advanced Menu

2–5

File Menu

2–3

overview

2–1

Security Menu

2–4

connector cover illustrated

3–18

location

1–39

removal

5–19

connector pin assignments external monitor connector

A–5

headphone jack

A–6

keyboard connector

A–3

microphone jack

A–6

modem connector

A–2

monitor connector

A–5

mouse connector

A–3

network connector

A–1

parallel connector

A–4

RJ-11 jack

A–2

RJ-45 jack

A–1

speaker jack

A–6

S-Video

A–3

USB connector

A–2

connectors, service considerations

4–2

cursor control keys

1–36

D

design overview

1–41

diagnostics configuration information

2–7

test information

2–8

digital audio button

1–38

disassembly sequence chart

5–3

diskette drive

1–34

OS loading problems

2–23

removal

5–39

spare part numbers

3–11

,

3–23

,

5–39

specifications

6–9

diskette drive cable illustrated

3–20

removal

5–40

display illustrated

3–2

removal

5–30

spare part numbers

3–3

,

5–30

specifications

6–4

,

6–5

,

6–6

display hinge cover illustrated

3–18

removal

5–33

display inverter board, spare part number

3–3

,

5–30

display lid switch

1–38

display release assembly illustrated

3–18

removal

5–46

display release latch

1–32

DMA specifications

6–15


Index docking connector

1–39

docking station, troubleshooting

2–18

drive indicator light

1–38

drives, preventing damage

4–3

DVD-ROM drive

OS loading problems

2–24

spare part number

3–17

,

3–23

,

5–7

specifications

6–10

,

6–11

E

Easy Access Buttons

1–37

EasyScroll

1–38

electrostatic discharge

4–4

,

4–7

embedded numeric keypad

1–36

external monitor connector location

1–34

pin assignments

A–5

F

fan location

1–34

removal

5–54

spare part number

3–13

,

5–54

features

1–27

feet illustrated

3–18

locations

5–13

Fn key

1–36

front components

1–31

function keys

1–35

G

grounding equipment and methods

4–6

H

hard drive

OS loading problems

2–20

removal

5–10

spare part numbers

3–23

,

5–10

specifications

6–7

hard drive bay

1–40

hard drive bracket illustrated

3–18

removal

5–12

hard drive retention screw

1–40

headphone jack location

1–33

pin assignments

A–6

heat spreader removal

5–25

spare part numbers

3–11

,

5–25

I

I/O address specifications

6–17

illustrated parts catalog

3–1

infrared port

1–32

interrupt specifications

6–16


Index–3

Index

Index–4

K

keyboard illustrated

3–2

removal

5–22

spare part numbers

3–7

,

5–22

troubleshooting

2–28

keyboard components

1–35

keyboard connector location

1–34

pin assignments

A–3

keyboard-to-TouchPad cable disconnecting from the keyboard

5–24

disconnecting from the

TouchPad

5–38

illustrated

3–20

L

LED cover illustrated

3–2

removal

5–20

spare part number

5–20

left side components

1–33

Logo Kit, spare part number

3–24

M

mass storage devices

3–22

memory expansion board removal

5–13

spare part numbers

3–17

memory expansion compartment

1–40

memory expansion compartment cover illustrated

3–18

removal

5–14

memory map specifications

6–20

microphone

1–38

illustrated

3–20

removal

5–52

microphone jack location

1–33

pin assignments

A–6

mini PCI board removal

5–15

spare part numbers

3–17

,

5–15

mini PCI compartment

1–40

mini PCI compartment cover illustrated

3–18

removal

5–16

Miscellaneous Cable Kit components

3–20

spare part number

3–9

,

3–21

Miscellaneous

Plastics/Hardware Kit components

3–18

spare part number

3–5

,

3–19

models

1–2

modem removal

5–15

spare part numbers

3–17

,

5–15

troubleshooting

2–30


Index modem cable illustrated

3–20

removal

5–60

modem connector location

1–34

pin assignments

A–2

monitor connector location

1–34

pin assignments

A–5

mouse connector location

1–34

pin assignments

A–3

N

network connector location

1–34

pin assignment

A–1

network, troubleshooting

2–30

nonfunctioning device, troubleshooting

2–18

,

2–27

notebook specifications

6–1

num lock key

1–35

num lock light

1–37

numeric keypad

1–36

O

operating system loading, troubleshooting

2–19

optical drive location

1–32

removal

5–7

spare part numbers

3–17

,

3–23

,

5–7

optical drive alignment rail illustrated

3–18

removal

5–57

P

packing precautions

4–4

palm rest removal

5–35

spare part numbers

3–9

,

5–35

parallel connector location

1–34

pin assignments

A–4

parts catalog

3–1

password, clearing

1–29

PC Card eject button

1–34

PC Card slot

1–34

PC Card slot space saver

3–18

plastic parts

4–2

pointing device, troubleshooting

2–29

pointing stick board, removal

5–45

pointing stick board-to-TouchButton board cable illustrated

3–20

removal

5–44

port replicator, spare part numbers

3–24

power button

1–38

power cord, spare part numbers

3–24

power jack

1–33

power light

1–37

power management features

1–30

power, troubleshooting

2–12

power/Standby light

1–31

,

1–38


Index–5

Index processor removal

5–28

spare part numbers

3–13

,

5–28

R

real time clock (RTC) battery removal

5–18

spare part number

3–17

,

5–18

rear panel components

1–33

removal and replacement preliminaries

4–1

procedures

5–1

right side components

1–31

RJ-11 jack location

1–34

pin assignments

A–2

RJ-45 jack location

1–34

pin assignments

A–1

RTC battery removal

5–18

spare part number

3–17

,

5–18

S

Screw Kit, spare part number

3–24

security cable slot

1–34

serial number

1–40

,

3–1

,

5–2

service considerations

4–2

speaker assembly removal

5–48

spare part number

3–13

,

5–48

speaker jack location

1–33

pin assignments

A–6

speakers

1–31

specifications

AC adapter

6–14

battery

6–14

CD-ROM drive

6–12

CD-RW drive

6–13

diskette drive

6–9

display

6–4

,

6–5

,

6–6

DMA

6–15

DVD-ROM drive

6–10

,

6–11

hard drive

6–7

I/O addresses

6–17

interrupts

6–16

memory map

6–20

notebook

6–1

static shielding materials

4–7

stereo speaker jack location

1–33

pin assignments

A–6

S-Video connector location

1–34

pin assignments

A–3

system board removal

5–56

spare part number

5–56

Index–6


Index system board-to-TouchButton board cable disconnecting from the system board

5–53

disconnecting from the

TouchButton board

5–37

illustrated

3–20

system memory map

6–20

T

tools required

4–1

top components

1–37

top cover removal

5–50

spare part number

3–9

,

5–50

TouchButton board, removal

5–43

,

5–45

TouchButton board-to-TouchPad cable illustrated

3–20

removal

5–42

,

5–44

TouchPad location

1–38

removal

5–41

,

5–43

TouchPad bracket illustrated

3–18

removal

5–43

,

5–45

TouchPad buttons

1–38

transporting precautions

4–4

troubleshooting audio

2–25

Compaq Diagnostics

2–7

Computer Setup

2–2

docking station

2–18

flowcharts

2–10

keyboard

2–28

modem

2–30

network

2–30

nonfunctioning device

2–18

,

2–27

operating system loading

2–19

overview

2–1

pointing device

2–29

power

2–12

video

2–16

U

universal serial bus (USB) connector location

1–34

pin assignments

A–2

V

vents

1–34

video troubleshooting

2–16

volume control buttons

1–38

W

Windows application key

1–36

Windows logo key

1–36

workstation precautions

4–5


Index–7

Compaq 1500 Laptop User Manual

Thank you for purchasing this Factory Service

Manual CD/DVD from servicemanuals4u.com.

Please check out our eBay auctions for more great deals on Factory Service Manuals:

Maintenance and Service Guide

Compaq Evo Notebook N1020v Series

Compaq Evo Notebook N1000v Series

Compaq Presario 1500 Series Mobile PC

Contents

Product Description

1.1 Models

1.2 Features

1.3 Clearing a Password

1.4 Power Management

1.5 Computer External Components

Ä

1.6 Design Overview

Troubleshooting

2.1 Computer Setup and

Diagnostics Utilities

Selecting Computer Setup or

Compaq Diagnostics

Using Computer Setup

Selecting from the File Menu

Selecting from the Security Menu

Selecting from the Advanced Menu

2.2 Using Compaq Diagnostics

Obtaining, Saving, or Printing

Configuration Information

Obtaining, Saving, or Printing Diagnostic

Test Information

2.3 Troubleshooting Flowcharts

Flowchart 2.1 - Initial Troubleshooting

Flowchart 2.2 - No Power, Part 1

Flowchart 2.3 - No Power, Part 2

Flowchart 2.4 - No Power, Part 3

Flowchart 2.5 - No Power, Part 4

Flowchart 2.6 - No Video, Part 1

Flowchart 2.7 - No Video, Part 2

Flowchart 2.8 - Nonfunctioning Docking Station

(if applicable)

Flowchart 2.9 - No Operating System (OS) Loading

Flowchart 2.10 - No OS Loading from Hard Drive, Part 1

Flowchart 2.11 - No OS Loading from Hard Drive, Part 2

Flowchart 2.12 - No OS Loading from Hard Drive, Part 3

Flowchart 2.13 - No OS Loading from Diskette Drive

Flowchart 2.14 - No OS Loading from CD- or

DVD-ROM Drive

Flowchart 2.15 - No Audio, Part 1

Flowchart 2.16 - No Audio, Part 2

Flowchart 2.17 - Nonfunctioning Device

Flowchart 2.18 - Nonfunctioning Keyboard

Flowchart 2.19 - Nonfunctioning Pointing Device

Flowchart 2.20 - No Network or Modem Connection

Illustrated Parts Catalog

3.1 Serial Number Location

3.2 Computer System Major Components

3.3 Miscellaneous Plastics/Hardware Kit

3.4 Miscellaneous Cable Kit

3.5 Mass Storage Devices

3.6 Miscellaneous

Removal and Replacement

Preliminaries

4.1 Tools Required

4.2 Service Considerations

Plastic Parts

Cables and Connectors

4.3 Preventing Damage to

Removable Drives

4.4 Preventing Electrostatic Damage

4.5 Packaging and Transporting

Precautions

4.6 Workstation Precautions

4.7 Grounding Equipment and Methods

Removal and Replacement

Procedures

5.1 Serial Number

5.2 Disassembly Sequence Chart

5.3 Preparing the Computer for

Disassembly