Compaq Presario computer User guide

233789-371
www.compaq.com
My Presario - Getting Started
Notice
© 2001 Compaq Computer Corporation
COMPAQ and the Compaq logo Registered in U.S. Patent and Trademark Office.
Microsoft and Windows are trademarks of Microsoft Corporation.
All other product names mentioned herein may be trademarks or registered trademarks of their respective
companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is subject to change without notice.
The information in this publication is subject to change without notice and is provided "AS IS" WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS
INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE LIABLE FOR
ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR OTHER DAMAGES
WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS
PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN IF
COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING
SHALL APPLY REGARDLESS OF THE NEGLIGENCE OR OTHER FAULT OF EITHER PARTY
AND REGARDLESS OF WHETHER SUCH LIABILITY SOUNDS IN CONTRACT, NEGLIGENCE,
TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY, AND NOTWITHSTANDING ANY
FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
The limited warranties for Compaq products are exclusively set forth in the documentation accompanying
such products. Nothing herein should be construed as constituting a further or additional warranty.
Compaq Presario
First Edition (February 2001)
Part Number 233789-371
CONTENTS
C
Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Who Should Read This Guide? . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Using My Presario—Getting Started . . . . . . . . . . . . . . . . 1-2
Symbols and Graphics Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Computer Illustrations and Features . . . . . . . . . . . . . . . 1-3
Where Can I Find Information? . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Safety and Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
How Do I Find Information on the CD-ROM?. . . . . . . . . . . . . 1-6
Using My Presario—Learning More CD . . . . . . . . . . . . . 1-6
Chapter 2 Setting Up Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Your Computer at a Glance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
What’s in Front? (5000 Series) . . . . . . . . . . . . . . . . . . . . . . 2-2
What’s in Back? (5000 Series) . . . . . . . . . . . . . . . . . . . . . . 2-2
What’s in Front? (3200 Series) . . . . . . . . . . . . . . . . . . . . . . 2-3
What’s in Back? (3200 Series) . . . . . . . . . . . . . . . . . . . . . . . 2-3
MY PRESARIO—GETTING STARTED
CONTENTS i
Plug In and Go! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Setting Up Your Computer (5000 Series) . . . . . . . . . . . . 2-4
Setting Up Your Computer (3200 Series) . . . . . . . . . . . . 2-5
Setup, Login, and Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Setting up Microsoft Windows 2000 . . . . . . . . . . . . . . .2-6
Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Registering with Compaq. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Registering with Microsoft . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Creating Your User Account . . . . . . . . . . . . . . . . . . . . . . . .2-9
Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Setting Up Your Printer (5000 Series) . . . . . . . . . . . . . . 2-10
Setting Up Your Printer (3200 Series) . . . . . . . . . . . . . . 2-11
Chapter 3 Windows Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Features of the Windows Desktop . . . . . . . . . . . . . . . . . . . . . . 3-2
Viewing the Windows Desktop . . . . . . . . . . . . . . . . . . . . . 3-2
Using the Start Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Accessing Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Chapter 4 Using Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Keyboard Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Getting to Know the Standard Keyboard Keys . . . . . . . 4-2
Keyboard Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Using CD/DVD Control Buttons . . . . . . . . . . . . . . . . . . . . . 4-3
Using Internet Zone Buttons . . . . . . . . . . . . . . . . . . . . . . .4-4
Using Quick Launch Web Buttons . . . . . . . . . . . . . . . . . . 4-5
ii CONTENTS
MY PRESARIO—GETTING STARTED
Assigning the My programme Button . . . . . . . . . . . . . .4-6
Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6
Putting Your Computer to Sleep . . . . . . . . . . . . . . . . . . . . 4-7
Waking Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Understanding the System Status Lights
(available on select models) . . . . . . . . . . . . . . . . . . . . . . . .4-8
Scroll Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Making Screen Selections . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Accessing Software and Files . . . . . . . . . . . . . . . . . . . . . . .4-9
Scrolling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Autoscrolling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Speakers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Turning on the Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Diskette, Hard Drive, CD-ROM, CD-RW, DVD-ROM,
and Zip Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Using the Diskette Drive (5000 Series) . . . . . . . . . . . . . 4-12
Using the Diskette Drive (3200 Series) . . . . . . . . . . . . . 4-12
Using the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
CD-ROM, CD-RW, or DVD-ROM Drive (5000 Series) . 4-14
CD-ROM, CD-RW, or DVD-ROM Drive (3200 Series) . . 4-15
Removing a Disc from a Drive (5000 Series) . . . . . . . . 4-16
Removing a Disc from a Drive (3200 Series) . . . . . . . . 4-16
Playing an Audio CD (5000 Series) . . . . . . . . . . . . . . . . . 4-16
Playing an Audio CD (3200 Series) . . . . . . . . . . . . . . . . . 4-17
Playing a DVD-ROM Movie . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Using “Regionalized” DVDs . . . . . . . . . . . . . . . . . . . . . . . . 4-19
MY PRESARIO—GETTING STARTED
CONTENTS iii
Creating Your Own CDs . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Inserting a Disk Into the Zip Drive
(available on select models) . . . . . . . . . . . . . . . . . . . . . . . 4-21
Removing a Disk from the Zip Drive . . . . . . . . . . . . . . . 4-21
Internet Video Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22
Using Logitech QuickCam Internet Video Camera
(available on select models) . . . . . . . . . . . . . . . . . . . . . . .4-22
Chapter 5 Welcome to the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Basic Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
What Is the Internet? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
What Is a Hyperlink? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Connecting with AOL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Web Searches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Searching the Web Using AOL . . . . . . . . . . . . . . . . . . . . . . 5-4
E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Setting Up Outlook Express E-mail . . . . . . . . . . . . . . . . . 5-5
Typing an E-mail Message . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Understanding E-mail Addresses . . . . . . . . . . . . . . . . . . . 5-6
Sending an E-mail Using Outlook Express . . . . . . . . . . . 5-7
Content Advisor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Reading Your Outlook Express E-mail Messages . . . . . 5-8
Restricting Internet Content . . . . . . . . . . . . . . . . . . . . . . . 5-9
My Presario Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Checking Your Registration . . . . . . . . . . . . . . . . . . . . . . . 5-10
iv CONTENTS
MY PRESARIO—GETTING STARTED
Chapter 6 Common Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Print Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Using the Menu to Print . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Games. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Playing Games on Your Computer . . . . . . . . . . . . . . . . . . 6-3
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
Installing Software from a CD, DVD, or Diskette . . . . .6-4
Installing Software Downloaded from the Internet . . 6-5
Chapter 7 Computer Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Internal Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Accessing Internal Computer Components . . . . . . . . . . 7-2
Upgrading Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Upgrading the CD-ROM, CD-RW,
and DVD-ROM Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Upgrading Computer Memory . . . . . . . . . . . . . . . . . . . . . 7-5
Adding Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Adding the Optional Hard Drive . . . . . . . . . . . . . . . . . . . . 7-6
Adding an Expansion or Option Card . . . . . . . . . . . . . . . 7-8
Chapter 8 Need Some Help? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Helpful Hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Entering BIOS (CMOS) Setup . . . . . . . . . . . . . . . . . . . . . . . . 8-2
QuickRestore CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Using the QuickRestore CD . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Compaq Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-4
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
CD-ROM, CD-RW, or DVD-ROM . . . . . . . . . . . . . . . . . . . . .8-6
MY PRESARIO—GETTING STARTED
CONTENTS v
Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Display (Monitor) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-9
Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-10
Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Keyboard and Scroll Mouse . . . . . . . . . . . . . . . . . . . . . . . . 8-12
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Glossary
Index
vi CONTENTS
MY PRESARIO—GETTING STARTED
Introduction
In This Chapter
Who Should Read This
Guide?, 1-2
Symbols and Graphics
Used, 1-3
Where Can I Find
Information?, 1-4
Safety, 1-5
1
Congratulations! As the owner of a new Compaq Internet PC,
you have joined the world-wide community of Presario
computer users. Once your computer is set-up and connected to
the Internet, you can explore vast regions of information,
entertainment, and online services.
This guide is designed to help you:
➜
Get acquainted with computer features you’ll want to try
during the first few days or weeks.
➜
Keep your computer running smoothly with the tools on your
computer.
➜
Solve problems if they occur.
How Do I Find
Information on the
CD-ROM?, 1-6
MY PRESARIO—GETTING STARTED
INTRODUCTION 1-1
Who Should
Read This
Guide?
Who Should Read This Guide?
Using My Presario—Getting Started
This easy-to-scan guide helps you find the information you
want as quickly as possible. The page layout allows you to see,
at a glance, how the information is organised.
This guide is designed for
both beginners and
experienced computer
users.You can read from
cover to cover to learn basic
information about your
computer or scan the guide
for information on a
specific topic.
The Glossary, in the back of
this guide, has brief
definitions of computer
terms in everyday language.
The electronic Glossary on
the My Presario—Learning
More CD has even more
terms.
This chapter shows you
how to use this guide and
directs you to other sources
of information.
The first column lists major topics. It explains what the topic is
and why it is important to you. This column also lists important
warnings and useful tips, and it directs you to additional
reference materials.
The second column explains how to perform a procedure. It
contains step-by-step instructions.
The third column uses graphics to help you visualise the task
and to validate what you are doing, as you do it. Detailed
graphics may span both columns.
1-2 INTRODUCTION
MY PRESARIO—GETTING STARTED
Symbols and
Graphics Used
Warnings and cautions are
displayed to protect you
from injury, your equipment
from damage, and your files
from data loss.
Symbols and Graphics Used
The following words and symbols have special meaning in this
guide and the CD documentation:
Warning
Did you know ...
Tip
See also ...
Failure to follow directions
may result in bodily harm or
loss of life.
Understanding the background
or concept may help you solve
a problem.
Helpful hints make using your
computer easier and faster.
Another document or another
page in this document has
related information.
▲ Caution: Failure to follow directions may result in damage to
equipment or loss of data.
Computer Illustrations and Features
The computer illustrations shown and the features described in
this guide may differ slightly from your Compaq Presario
Internet PC.
MY PRESARIO—GETTING STARTED
INTRODUCTION 1-3
Where Can
I Find
Information?
Information is available in
several forms: printed
documents, electronic
documents on the CD that
came with your computer,
and the Compaq Web site.
Use this guide as your first
point of reference, and then
refer to the following
documents:
➜
Quick Set-Up poster
➜
Warranty Certificate
➜
My Presario—Learning
More CD
➜
Getting Started:
Microsoft Windows
manual
l
Did you know ...
The Compaq Web site is
available worldwide. As you
explore the Internet, go to
the following address for
information about products,
services, and “cool” activities:
Where Can I Find Information?
Warranty Certificate
The warranty details Compaq’s commitment to repair or replace
parts during the warranty period, and it lists important Compaq
telephone numbers. In the event of a mechanical problem,
contact Compaq, not the retailer that sold you the computer.
Keep the warranty in a safe place for future reference.
Replacing Parts
The Easy Access design of your Internet PC allows you to
access internal components: in most cases, without using any
tools.
My Presario—Learning More CD describes procedures for
upgrading and replacing computer components. If you
experience a problem and you are unable to resolve the issue
after referring to this guide and the My Presario—Learning
More CD, contact Technical Support. If a replacement part is
needed, the technician will send the replacement part, along
with illustrated instructions for removing the factory-installed
part and replacing it.
Upgrading Your Computer
Expand your Presario performance with upgrades like memory
and additional peripherals, such as digital cameras and printers.
To learn more, visit the online store at:
www.compaq.com
www.compaq.com
1-4 INTRODUCTION
MY PRESARIO—GETTING STARTED
Safety
Your computer is an
electrical device. Treat it
with care to avoid personal
injury and damage to the
equipment.
Warning
To reduce the risk of electric
shock and damage to the
equipment, read the Safety and
Comfort guide on the My
Presario—Learning More CD
before performing any
procedures involving the
internal components of your
computer.
Safety
Safety and Comfort
My Presario—Learning More CD contains Safety and Comfort
information on how to:
➜
Set up your work area for maximum comfort.
➜
Practice good posture, hand position, work habits, and
health habits while using your computer.
➜
Use a grounding plug to prevent electrical shorts, shocks, or
fires.
➜
Use a surge protector to regulate the flow of electricity to the
computer, modem, and all peripherals, such as a printer,
speakers, and monitor.
➜
Become static-free before removing the side panel.
Did you know ...
During an electrical storm,
disconnect your computer (and
all peripherals) from the
power source. After shutting
down your computer, turn off
the power button on the surge
protector(s).
MY PRESARIO—GETTING STARTED
INTRODUCTION 1-5
How Do I Find
Information on
the CD-ROM?
The My Presario—Learning
More CD has information
on the following topics:
➜
Advanced features of
your computer
➜
Solving computer
problems
➜
Safety and comfort
➜
Compaq service and
support
➜
Upgrading your
computer
➜
Government regulatory
information
Did you know ...
Electronic documents often
have hyperlinks to help you
find information quickly. When
you pass the cursor over a
hyperlink, a small hand S is
displayed. When you click a
hyperlink, it jumps to the
referenced page. Hyperlinks
are represented by navigation
buttons, coloured text, and
images.
1-6 INTRODUCTION
How Do I Find Information on the CD-ROM?
Using My Presario—Learning More CD
1. Choose the topic or manual you
want to learn more about by
clicking 2 times.
2. The screen displays the file
hierarchy in the navigation
panel on the left 1 and the
contents on the right 2.
Note: Click the Plus + sign 3
next to a topic in the left panel to
display subtopics.
3. Click the topic you want to
view. The screen displays
the topic you selected.
Note: If necessary, use the scroll
bar 4 to view all of the page.
4. To view additional topics,
click topics from the
navigation panel 1.
Note: You can click the Show/
Hide Navigation Pane 5 button
to close the navigation panel and
enlarge the contents panel.
5. When you finish, click the
word exit (a hyperlink) in
the lower right corner of the
screen or click the Close ∫
button in the upper right
corner of the screen (on the
title bar).
Note: You can print individual pages from
the CD or the entire set of documents. You
can also print pages from a Web site.
MY PRESARIO—GETTING STARTED
Setting Up
Your
Computer
In This Chapter
Your Computer at a
Glance, 2-2
Plug In and Go!, 2-4
Setup, Login, and
Passwords, 2-6
2
Your Internet PC is designed for complete ease of use—from
setting up to upgrading new components. This chapter
introduces you to the internal and external features of your
computer. It also walks you through the process of registering
your computer and setting up an Internet Service Provider (ISP)
account. The remaining chapters of this guide show you how
easy it is to use your Compaq Presario.
Note: Illustrations and features shown may differ slightly from your
Computer.
Registration, 2-8
Printer Setup, 2-10
MY PRESARIO—GETTING STARTED
SETTING UP YOUR COMPUTER 2-1
Your Computer What’s in Front? (5000 Series)
1 CD-ROM, CD-RW, or
at a Glance
Your Computer at a Glance
Before you begin, you’ll
want to become familiar
with the components of
your Compaq Presario.
Tip
Some components have
colour-coded connectors that
match the ports on the back of
your computer.
2
3
4
5
DVD-ROM drive
Two USB connectors for
connecting USB devices
(varies by model)—ports for
connecting peripheral
devices, such as gamepads,
joysticks, and video cameras
Power button
CD storage for storing five
CDs
Diskette drive
What’s in Back? (5000 Series)
1 Power port
2 PS/2 mouse port; PS/2
keyboard port
3 USB ports for connecting an
Internet keyboard or other
USB devices
4 Serial port for connecting a
serial peripheral device
5 Parallel port for connecting
peripheral devices, such as
printers
6 Monitor port
7 Audio speaker ports
8 Microphone port
9 Modem port for connecting
to a phone line
- Ethernet port for connecting to an Ethernet network (if
equipped)
Note: Connectors may vary by model.
2-2 SETTING UP YOUR COMPUTER
MY PRESARIO—GETTING STARTED
What’s in Front? (3200 Series)
1 Power On button
2 CD-ROM, CD-RW,
or DVD-ROM drive
3 Disk drive
4 Two universal serial bus (USB)
ports for connecting peripheral
devices, such as gamepads,
joysticks, and video cameras
What’s in Back? (3200 Series)
1 Modem port for connecting to a
phone line
2 Microphone port
3 Audio In / Audio Out
4 Monitor port
5 Serial port for connecting a serial
device such as a printer
6 PS2 ports for connecting a
keyboard or mouse
7 A/C Power port
8 USB ports for connecting an
Internet keyboard, mouse, or
other USB device
9 Parallel port for connecting a
peripheral device such as a printer
Note: Connectors or ports may vary depending on different model releases.
MY PRESARIO—GETTING STARTED
SETTING UP YOUR COMPUTER 2-3
Plug In and Go! Setting Up Your Computer (5000 Series)
Plug In and Go!
If a cable is disconnected or
you move your computer to
another location, this topic
helps you to quickly set up
again.
Tip
It’s a good idea to purchase a
surge protector to protect your
computer from electrical
spikes and power surges.
See also ...
The Quick Set-Up poster that
came with your computer is a
visual guide to setting up your
computer.
Note: Do not set up the printer until
your computer has been set up.
1. Connect the monitor
according to the colour
coding, icons, and the
instructions from the
monitor manufacturer.
2. Connect the speaker cable
and microphone cable (if
applicable).
3. Connect the power cable.
4. Connect the keyboard to a
USB port on the back of the
unit and the mouse to the
PS/2 mouse port.
5. Connect the telephone cable
between the Modem Line In
port and the wall outlet.
~
6. Plug the monitor and
computer power cables into
the wall outlet or surge
protector.
7. Turn on the monitor and
press the Power On 1
button to turn on your
computer.
Note: If you are setting up your computer for the first time, follow the
on-screen instructions to register both your operating system and your
computer. The next two topics discuss the registration process.
2-4 SETTING UP YOUR COMPUTER
MY PRESARIO—GETTING STARTED
Setting Up Your Computer (3200 Series)
Note: Do not set up the printer until your computer has been set up.
1. Connect the monitor
according to the colour
coding, icons, and the
instructions from the monitor
manufacturer.
2. Connect the speaker cable
and microphone cable (if
applicable).
3. Connect the power cable.
4. Connect the mouse to a PS2
port.
5. Connect the keyboard to the
USB port at the back of the unit.
6. Connect the telephone cable between the Modem Line In
port and the wall outlet.
~
7. Plug the monitor and computer power cables into the wall
outlet or surge protector.
8. Turn on the monitor and press the Power On button to turn
on your computer.
Note: If you are setting up your computer for the first time, follow the
on-screen instructions to register both your operating system and your
computer. The next two topics discuss the registration process.
MY PRESARIO—GETTING STARTED
SETTING UP YOUR COMPUTER 2-5
Setup, Login,
and Passwords
Setup, Login, and Passwords
Setting up Microsoft Windows 2000
Note: When you first start your computer, you may see a startup routine
before the Setup Wizard appears. This may take several minutes, so do not
restart the computer during this process.
IMPORTANT! It is recommended that you set up your
computer as an Administrator, in order to take advantage of all
of the features of your Presario PC. Under User mode, most
functionality is significantly limited for security purposes.
When the Setup Wizard screen opens, you will see several
dialog boxes that prompt you for information such as your name
or your network type. Remember that not all of the options may
be available, or that they may be in a different order.
➜
After you first start up your computer and the Setup Wizard
dialog box appears, click Next to continue.
➜
You are prompted to accept the License Agreement; if you
agree to the terms, check I accept this agreement, then click
Next.
➜
You can change regional settings for your region, such as the
default currency or the time and date formats. You can also
change the default language of your computer or your
keyboard layout. Click one of the Customize buttons and
make your changes. Click Next.
Note: You can change these settings later using Regional Options on the
Control Panel.
➜
In the Personalize Your Software dialog box, type your
name and organization if applicable. After you have typed
the information, click Next to continue.
➜
The next box shows the Computer Name and
Administrator Password dialog box. Here you provide the
name for your computer. If you are on a network, your
network administrator can tell you what name to use. If you
are not on a network you can use any name you want.
▲ Caution: If you lose or forget the administrator password, you will
have to reinstall the oporating system to recover.
2-6 SETTING UP YOUR COMPUTER
MY PRESARIO—GETTING STARTED
Setup,
Login,and
Passwords
(continued)
MY PRESARIO—GETTING STARTED
Note: You can change your computer name later using the System icon on
the Control Panel.
➜
Type and Administrator password in order to keep your
computer secure. Click Next.
IMPORTANT! You can leave this password blank if you do not
want to set your PC up for multiple users with controlled access.
➜
Use the drop-down menus in the next dialog box to set up the
date and time zone. After you have made the changes, click
Next to continue.
➜
Your setup is now complete! Click Finish. After a few
moments, your computer will restart.
SETTING UP YOUR COMPUTER 2-7
Registration
Registration
It is very important that you
register
➜
Your computer with
Compaq
➜
Windows with
Microsoft
Registering with Compaq
enables you to receive
technical support for the
hardware, receive software
updates for Compaq
programs, and receive other
special offers.
Registration
Registering with Compaq
To register your new Presario Internet PC with Compaq,
complete the enclosed pre-addressed postcard with your name,
address, and other personal information and return it to Compaq.
Registering with Microsoft
The next step is to register with Microsoft. You can open the
Getting Started with Windows 2000 screen at any time by
clicking on Start, then Run. Type in welcome, and click OK.
You will see the Microsoft Windows 2000 Professional register
screen.
Registering with Microsoft
enables you to receive
software updates and
important notices about
new Microsoft products.
Did you know ...
Registering entitles you to the
manufacturer's technical
support. Therefore, be sure
any time you install new
software or hardware that you
register it with the
manufacturer.
2-8 SETTING UP YOUR COMPUTER
➜
Select Register Now, and the Microsoft Windows 2000
Registration Wizard screen appears. Follow the instructions
on the screen to register your copy of Microsoft Windows
2000 Professional. Follow the steps on the screen. There will
be a short Home User Questionnaire about how you use your
computer.
➜
Another screen allows you to send your hardware inventory
to Microsoft. On the Connect to Microsoft Windows screen
click Connect. A dial-up connection is made transmitting
the information to Microsoft.
MY PRESARIO—GETTING STARTED
Registration
(continued)
➜
Follow the on-screen instructions until registration is
complete.
➜
You will be returned to the Getting Started screen. Make a
selection from the menu to learn more about Windows or
connecting to the Internet. You can also click Exit to return
to the desktop.
➜
If your computer detects new hardware, follow the on-screen
instructions, which may require that you insert a disk for a
printer or another component.
Creating Your User Account
1. Click Start, point to Settings, click Control Panel, and then
double-click Users and Passwords.
2. On the Users tab, click Add and enter basic information for
the new user. Here you will be creating accounts for those
using the computer such as family members or co-workers.
Click Next.
3. Assign a password and type it in twice. Click Next.
4. Add the user and select the level of access you want the user
to have, then click Finish. Go through the process again for
additional users. Click OK.
5. On the Group Membership tab, click Standard user, and
then click OK. If administration tasks are complete, log out
and log in under your user name.
Note: The following definitions may be helpful:
User account: Information that defines each computer user such as
user name and password. The user account identifies the groups in
which the user account has membership and the permissions the user
has for the computer.
Administrator account: the account that you use to perform
administrative tasks, such as adding user accounts. Members of the
Administrators group have full control over the computer.
6. Restart your computer for these setting to take effect.
MY PRESARIO—GETTING STARTED
SETTING UP YOUR COMPUTER 2-9
Printer Setup
After setting up and
registering your computer,
you are ready to set up your
printer.
A printer allows you to
print any document from
your My Presario—
Learning More CD, your
e-mail, and Web sites.
Printer Setup
Setting Up Your Printer (5000 Series)
1. Complete Plug In and Go! and Registration first (described
on previous pages).
2. Set up the printer according to the printer manufacturer’s
instructions.
3. Connect the printer to the back of your computer according to
the icons.
4. Turn on your computer (if it’s not already on).
5. Turn on the printer.
6. Follow the on-screen instructions.
Did you know ...
Most new computers have a
Universal Serial Bus (USB)
port for a new printer that
uses the latest technology.
Older printers, which plug
into a parallel port, cannot be
connected to a USB port. Your
printer may use a USB plug 1
(rather than a parallel
plug 2) for installation.
Note: Location and style of connectors may vary by model.
2-10 SETTING UP YOUR COMPUTER
MY PRESARIO—GETTING STARTED
Setting Up Your Printer (3200 Series)
1. Complete Plug In and Go! and Registration first (described
on previous pages).
2. Set up the printer according to the printer manufacturer’s
instructions.
3. Connect the printer to the back of your computer according to
the icons.
4. Turn on your computer (if it’s not already on).
5. Turn on the printer.
6. Follow the on-screen instructions.
Note: Location and style of connectors may vary by model.
MY PRESARIO—GETTING STARTED
SETTING UP YOUR COMPUTER 2-11
2-12 SETTING UP YOUR COMPUTER
MY PRESARIO—GETTING STARTED
Windows
Basics
In This Chapter
Features of the Windows
Desktop, 3-2
Help, 3-4
See also ...
3
Microsoft Windows is the operating system that runs on your
computer. This means that Windows controls and manages your
computer by translating your mouse and keyboard instructions
into a language your computer can understand.
The Windows desktop is your personal workspace. On the
Windows desktop, you give your computer instructions to
perform tasks: accessing files, copying files, connecting to the
Internet, reading e-mail, and more.
In this chapter, you will learn how to use the standard features of
the Windows desktop.
For more information on the
Windows desktop, refer to the
Getting Started: Microsoft
Windows manual that came
with your computer.
MY PRESARIO—GETTING STARTED
WINDOWS BASICS 3-1
Features of
the Windows
Desktop
Although computers vary
based on specific hardware
and software, the Windows
desktop has many standard
features.
Viewing the Windows Desktop
Features of the Windows Desktop
When you turn on your computer, Microsoft Windows
automatically starts. The first screen you see after Windows
goes through the startup process is the Windows desktop, the
area in which you work.
Note: The programmes and icons displayed vary by model.
In this section, you are
introduced to the major
components of the desktop:
➜
Icons
➜
Taskbar
➜
Start menu
➜
Help
On the Windows desktop 2 there are several small graphics 1
(called icons). An icon represents a programme, disk drive, file,
or folder, and provides easy access to the programmes or
documents you use on a regular basis.
Did you know ...
Each time you access a
programme, a button 5 for
that programme appears on
the Windows taskbar 3. Click
a button to switch to the
desired programme.
3-2 WINDOWS BASICS
Across the bottom of the desktop is a gray bar (called the
Windows taskbar 3). The taskbar includes the Start button 6,
the Quick Launch area (which provides easy access to Internet
Explorer, Outlook Express, Show Desktop, and Windows Media
Player), buttons for each active programme 5, and the system
tray (systray) 4. The taskbar allows you to pick and choose
options or activities, and it is displayed on your desktop.
MY PRESARIO—GETTING STARTED
When you click the Start
button, a menu is displayed
that allows you to select
tasks, such as:
➜
Starting a programme
➜
Finding or opening a
document
➜
Changing your
computer settings
➜
Shutting down the
computer
The systray 4 contains icons for some of the system
programmes that load automatically at startup. The system clock
is also displayed on the systray.
Using the Start Menu
The following table lists some typical Start menu options and
the function of each option. The available Start menu options
vary by model.
Start Menu Options
Functions
programmes Displays a list of programmes available on
your computer.
Documents
Displays a recently accessed list of
documents, which you can select to open
again.
Settings
Allows you to modify Windows desktop or
computer settings.
Search
Enables you to search for files or folders
located on a drive that you specify.
Help
Displays answers to your questions about
Microsoft Windows.
Run
Opens programmes and Web pages.
Log Off
Logs off the current user so that a new user
can log on.
Shut Down
Shuts down or restarts your computer.
Did you know ...
You should always turn off
your computer by selecting
Shut Down from the Start
menu. If you shut off your
computer before receiving the
“It’s now safe to turn off your
computer.” message, an error
message is displayed the next
time you turn on your
computer.
MY PRESARIO—GETTING STARTED
WINDOWS BASICS 3-3
Help
Microsoft Windows
includes online
documentation to help
answer your questions
about how the computer
operating system works.
Accessing Online Help
Help
1. Click the Start button.
2. Select Help. The Help screen
is displayed.
3. Select the Contents, Index,
Search, or Favorites tab for
help.
Did you know ...
If you are not familiar with
the features of Microsoft
Windows, several tutorials are
available through Microsoft’s
online Help file.
The Microsoft Web site, at
www.microsoft.com, offers
numerous tools and
information on the following
topics:
➜ Windows
➜ Internet Explorer
browser
➜ Microsoft Knowledge
Base
3-4 WINDOWS BASICS
MY PRESARIO—GETTING STARTED
Using Your
Computer
In This Chapter
Keyboard Basics, 4-2
Keyboard Buttons, 4-3
Scroll Mouse, 4-9
In this chapter, you learn about the following exciting,
easy-to-use features of your computer:
➜
Keyboard—Become familiar with the keyboard and all its
capabilities, including one-button access to the Internet!
➜
Scroll Mouse—See how easy it is to use the scroll mouse
and learn shortcuts to save time.
➜
Speakers—Enjoy the experience of high-quality sound with
your computer.
➜
Hard Drive, CD-ROM, and DVD-ROM Drives—Use the
various drives to listen to your favourite CDs or to watch
movies.
➜
Internet Video Camera — Understand the many capabilities
of an Internet video camera.
Speakers, 4-11
Diskette, Hard Drive,
CD-ROM, CD-RW,
DVD-ROM, and Zip Drives,
4-12
Internet Video Camera,
4-22
MY PRESARIO—GETTING STARTED
4
USING YOUR COMPUTER 4-1
Keyboard
Basics
The standard keys perform
the following functions:
➜
Main keys are the
typewriter-style keys.
➜
Function keys are the
F1 through F12 keys.
Two of these keys are
active even without a
programme running. F1
allows you to get help
on Windows-related
topics. F3 allows you to
search for files or
folders.
➜
Arrow keys can be
used for games and to
navigate in a document
or Web site. These keys
allow you to move left,
right, up, and down,
using the keyboard
instead of the mouse.
➜
Getting to Know the Standard
Keyboard Keys
Keyboard Basics
Some keys have special functions when used alone or combined
with other keys. These functions vary depending on the
programme you are using.
1
Main keys
3
Arrow keys
2
Function keys
4
Numeric keys
Note: Style of keyboard may vary.
Numeric keys work
like a calculator keypad.
4-2 USING YOUR COMPUTER
MY PRESARIO—GETTING STARTED
Keyboard
Buttons
Keyboard Buttons
The keyboard buttons are shown in the following illustration.
They are discussed in detail on the following pages.
The keyboard buttons make
it easier and faster to get on
the Internet, use your
favourite software, or listen
to your favourite CD. You
might even want to watch a
movie or send an e-mail.
1 CD/DVD Control Buttons
5
Volume/Mute Buttons
2 Internet Zone Buttons
6
Sleep Button
3 Quick Launch Help Button
7
LED Status Lights
4 Quick Launch My
programme Button
The CD/DVD control
buttons provide a quick and
easy way to play a CD or a
DVD movie at the touch of
a button.
Many CDs begin playing
automatically when
inserted into the drive.
Refer to Playing an Audio
CD in this chapter to play a
CD.
Using CD/DVD Control Buttons
1 Play/Pause starts or stops
a CD or DVD temporarily.
2 Rewind/Previous Track
See also ...
Refer to Adjusting the Volume
in this chapter to adjust the
volume when playing a CD or
a DVD.
MY PRESARIO—GETTING STARTED
skips to the previous track.
4 Stop ends the CD or DVD play,
rewind, and fast forward
functions.
5 Eject/Load ejects or loads the
CD or DVD.
3 Fast Forward/Next Track
skips to the next track.
Note: Buttons may vary by model.
USING YOUR COMPUTER 4-3
Using Internet Zone Buttons
With the press of a
keyboard button, you
can get on the Internet
fast, read your e-mail, or
check out the latest in
entertainment.
Depending on which
Internet Service Provider
(ISP) you have, the default
options provided by the
Internet Zone buttons may
vary.
Note: Button functions may vary by model and by region.
No.
Description
1
Search accesses a Web site that helps you locate news and
information on the Internet. Search for topics including news and
information, shopping, images, music, and video.
2
Activity launches your favourite Internet Zone activity. The default
brings you to your Community centre, a vibrant online community
experience with chat sessions, discussion boards, clubs, home
pages, photo albums, and more.
3
E-mail provides one-touch access for sending and reading your
e-mail.
See also ...
4
Refer to the “Setting Up Your
Computer” chapter in this
guide for detailed information
on setting up your ISP.
Instant Internet provides your daily start point to the Internet. It
connects you to a Web page filled with local weather, news, sports
and financial information.
5
My Presario is your instant connection to Compaq for getting the
most out of your computer and the Internet. Learn about the top
Internet Zones or adventure into your favourite Activity centres to
get creative using the Web.
6
Retail Central provides an instant connection to your computer
store and a variety of leading consumer companies.
7
Entertainment is your online scoop on the world of entertainment
featuring music downloads, streaming video, Web casts,
entertainment news, and reviews.
Did you know ...
Until you set up your Internet
Service Provider (ISP), each
Internet button takes you to a
window that guides you
through the ISP set-up
process.
4-4 USING YOUR COMPUTER
MY PRESARIO—GETTING STARTED
Using Quick Launch Web Buttons
You can access your
favourite programme,
Web site, or document by
pressing the Quick Launch
Web buttons. These are the
Help G and My
programme D buttons.
See also ...
Refer to “Preventive
Maintenance” on the My
Presario—Learning More CD
for additional information on
service and support.
No.
Description
1
Help takes you to service and support information on the Windows
desktop.
2
My programme can be programmed to launch your favourite
software, Web site, or document.
.
Note: Buttons and their function may vary by model and region.
MY PRESARIO—GETTING STARTED
USING YOUR COMPUTER 4-5
Assigning the My programme Button
.
After you assign the
My programme D button
settings, pressing the button
automatically opens your
selected software, Web site,
or document.
1. Press the My programme D
button 1. A window opens.
2. Select a programme or Web site.
3. Click Next.
4. Select programme or Document.
See also ...
Instructions for reassigning
this button are found on the
My Presario—Learning More
CD.
5. Select the programme or
document you want to assign to
the
My programme D button.
6. Click OK to verify your selection.
7. Click OK.
The Volume Control
buttons allow you to
control the volume of your
computer. Or, if you want
silence, press the Mute a
button. It’s that simple!
Adjusting the Volume
When listening to or viewing a CD
or DVD, use the following buttons
on your keyboard to adjust the
volume as needed:
➜
Press the minus ‘ button 1
to decrease the volume.
➜
Press the plus ’ button 2
to increase the volume.
➜
Press the mute a button 3 to
turn off the sound.
Tip
You can also adjust the volume
by clicking the Speaker ÷
icon located in the system tray
at the bottom-right corner of
the Windows taskbar.
4-6 USING YOUR COMPUTER
MY PRESARIO—GETTING STARTED
Putting Your Computer to Sleep
If you’re going to be away
from your computer but
want to leave the power on,
you can let your computer
go to sleep. This process
allows you to run
programmes while your
computer goes into a lowpower state, which saves
energy. However, some
software—such as DVD
software actively playing a
DVD— may prevent the
system from going to sleep.
Press the Sleep E button 1 on the keyboard and your computer
goes to sleep. Or, your computer will go to sleep automatically if
no activity occurs within 20 minutes.
Waking Your Computer
Press the Sleep E button 1
on the keyboard and your
computer wakes up.
Tip
You can wake your computer
by moving the mouse, by
clicking a mouse button, or
by pressing any of the
keyboard buttons.
Did you know ...
You can change the amount of
time that passes before your
computer goes to sleep. See
the My Presario—Learning
More CD for instructions.
MY PRESARIO—GETTING STARTED
USING YOUR COMPUTER 4-7
The system lights on the
keyboard provide a quick
status of your computer and
keyboard settings.
Understanding the System Status Lights
(available on select models)
The system status lights are shown in the following illustration,
and the function of each light is explained.
Tip
Post Office Protocol (POP) is
a commonly used messaging
protocol. The most widely
used implementation of this
protocol is POP3. POP3 is a
retrieval protocol, used to
retrieve mail messages from a
POP server. E-mail messages
received by the POP server
are delivered to a server
mailbox and messages reside
there until you retrieve them.
4-8 USING YOUR COMPUTER
No.
1
Description
E-mail indicates when you have e-mail waiting to be read.
Note: This light only works with POP3 Internet services such as
Compaq.NET powered by MSN. The light does not work with
proprietary Internet services such as AOL.
2
Sleep indicates the computer is in the sleep mode.
3
Num Lock indicates that you can use the numeric key pad to type
numbers.
4
Caps lock indicates all text typed will appear as capitalised letters.
5
Scroll lock indicates when the scroll-lock function is engaged,
allowing you to scroll through a document without moving the
cursor.
MY PRESARIO—GETTING STARTED
Scroll Mouse
Your computer comes with
a scroll mouse. The scroll
mouse directs a cursor on
the Windows desktop. You
use the mouse to move
quickly and easily through
a document or Web site.
Instead of using the scroll
bar to display pages, move
the scroll wheel on your
mouse forward or
backward through a
document or Web site to
save time.
Making Screen Selections
Scroll Mouse
Click by pressing and releasing the
left mouse button quickly one time.
You will hear a single clicking
sound.
Accessing Software and Files
Double-click by pressing and
releasing the left mouse button
twice, quickly.
Scrolling
Click by pressing and holding
down the left mouse button
with the cursor positioned on a
scroll bar.
Tip
Some mouse functions may not
work with all software.
MY PRESARIO—GETTING STARTED
Click and hold down on the
scroll handle (the box in a scroll
bar area) to position text. Or
single-click the arrow buttons
to move up or down one line at
time.
USING YOUR COMPUTER 4-9
Autoscrolling
AutoScroll allows you to
move forward and
backward through a
document without having
to move the mouse or
mouse wheel continuously.
Did you know ...
The scroll mouse can be
customised for a left-handed
user from the Mouse
Properties dialog box. (Open
the Control Panel and
right-click the mouse icon.)
4-10 USING YOUR COMPUTER
1. Open a programme and press
the scroll wheel to begin
autoscrolling.
2. Move the mouse once in the
direction you want to scroll
(vertically, horizontally, or
diagonally). The farther you
move the cursor from the
starting point, the faster the
scrolling.
3. To stop autoscrolling, press a
mouse button.
MY PRESARIO—GETTING STARTED
Speakers
(available on select models)
Speaker options depend on
which model you purchase.
However, the JBL Platinum
Series are the standard
speakers that come with
most new Compaq Presario
monitors. You can use the
speakers freestanding or
mount them to the side of
the monitor. For more
information, see the
documentation that came
with the speakers.
To set up the speakers,
follow the directions on the
monitor Quick Set-Up
poster. If you purchased
speakers separately, follow
the included instructions.
Did you know ...
You can plug a digital MP3
portable audio player into the
Audio In port on the right side
of the speaker (on JBL
Platinum Series speakers).
Other portable music players
include:
Turning on the Speakers
Speakers
To turn the speakers on or off,
press the Power button on the
right side of the speaker. You can
adjust the volume after the button
pops out.
No.
Description
1
Power Button—conveniently allows a quick power down when
not in use, or mutes the sound. Simply push the button so that it
pops out. Turn it to adjust the sound. The light indicates when the
power is on.
2
Headphone Jack—allows you to connect most stereo
headphones for your personal listening pleasure.
3
Audio-In Port—an advanced feature that lets you quickly connect
your favourite digital MP3 player or any portable audio device and
play audio directly through the speakers.
Note: The speakers receive power from the monitor, even when the monitor
power is off. This allows your portable music player to be played without
turning on your computer.
➜ CD players
➜ Cassette players
➜ AM/FM Stereo
These devices connect with a
stereo cable (3.5 mm/3.5 mm
plug) available at most
electronic stores and
computer retailers.
MY PRESARIO—GETTING STARTED
USING YOUR COMPUTER 4-11
Diskette, Hard Using the Diskette Drive (5000 Series)
Drive, CD-ROM, 1. Hold a diskette with the
label facing up and the
CD-RW,
arrow on the diskette
DVD-ROM, and
pointing toward the drive;
then gently push the diskette
Zip Drives
into the drive.
Diskette, Hard Drive, CD-ROM, CD-RW, DVD-ROM, and Zip Drives
Your computer may have
one or more drives
depending on the model
you purchased:
➜
Diskette drive
➜
Hard drive
➜
CD-ROM drive
➜
CD-RW drive
➜
DVD-ROM drive
➜
Zip drive
Each drive has different
size capacities for storing
information.
The diskette drive uses a
diskette to store files. Once
information is copied onto
a diskette, it remains there
until you delete or
overwrite it.
The other drives are
discussed on the following
pages.
4-12 USING YOUR COMPUTER
2. To remove a diskette, press
the Eject button 1
on the diskette drive.
▲ Caution: Wait until the
diskette-drive activity is
complete (the activity light
2 stops glowing) before removing a diskette. Removing a
diskette when the drive is reading from or writing to the diskette
can damage the diskette or the information stored on it.
Note: Remove the diskette from the drive prior to shutting down Microsoft
Windows.
Using the Diskette Drive (3200 Series)
The diskette drive uses a diskette to store files. After
information is copied onto a diskette, it remains there until you
delete or overwrite it.
1. Hold a diskette with the
label facing to the right if
you have chosen the upright
configuration. Hold a
diskette upward if you have
chosen the desktop
configuration. Ensure the
diskette is pointing toward
the drive as shown in the
illustration, then gently push the diskette into the drive.
MY PRESARIO—GETTING STARTED
2. To remove a diskette, press
the Eject button 2 on the
diskette drive.
▲ Caution: Wait until the
diskette-drive activity is
complete (the activity
light 1 stops glowing) before
removing a diskette.
Removing a diskette when
the drive is reading from or
writing to the diskette can
damage the diskette or the
information stored on it.
Note: Remove the diskette from the
drive before shutting down Microsoft
Windows.
Using the Hard Drive
The hard drive stores system files, software, and data files inside
your computer. When you install software, download files from
the Internet, receive e-mail and attachments, or create new files,
the computer saves them on your hard drive. The available
storage space is gradually used. To regain storage space, you can
delete files or programmes loaded on your computer, or save
them on external media such as diskettes, CD-R or CD-RW
discs.
MY PRESARIO—GETTING STARTED
USING YOUR COMPUTER 4-13
The CD-ROM drive allows
you to read data from a CD
or listen to a music CD.
The CD-RW drive allows
you to read and write data
to a disc(s) for storage, and
allows you to listen to
music or read data CDs.
The DVD-ROM drive
allows you to view your
favourite movies, listen to
music, or read information
from CDs.
If a CD doesn’t play, make
sure the drive is closed.
CD-ROM, CD-RW, or DVD-ROM Drive
(5000 Series)
Note: Your computer must be turned on
before you can insert or remove a disc.
1. Press the Load/Eject ≤ 1
button to open the drive.
2. Carefully lift the disc from
the CD case by holding the
disc only by the edges to
avoid touching the surface.
3. Place the disc, label side
facing up, into the round
area of the tray. If the
tray contains support tabs,
carefully slide the disc
under the tabs to position it
correctly in the tray.
4. Press the Load/Eject ≤ 1
button to close the drive.
4-14 USING YOUR COMPUTER
MY PRESARIO—GETTING STARTED
CD-ROM, CD-RW, or DVD-ROM Drive
(3200 Series)
Note: Your computer must be turned on before you can insert or remove a
disc.
To insert a CD into an optical drive, follow these steps:
1. Press the Load/Eject 1
button to open the drive
door.
2. Carefully lift the disc from
the CD case by holding the
disc only by the edges to
avoid touching the surface.
3. Place the disc into
the round area of
the slot, label side
facing upward for
the desktop
configuration. If
you have chosen
the upright
configuration, place the disc with the label facing outward. If
the tray contains support tabs, carefully slide the disc under
the tabs to correctly position it in the tray.
4. Press the Load/Eject 1 button to close the drive door.
MY PRESARIO—GETTING STARTED
USING YOUR COMPUTER 4-15
Removing a Disc from a Drive (5000 Series)
A CD-ROM drive reads
CDs, CD-R, and CD-RW
media. A DVD-ROM drive
reads all CD media, plus
DVD discs.
When you have finished
listening to the CD, store
the disc in the storage
compartment on the front
of your computer or in its
protective case.
See also ...
To adjust the volume, refer to
Adjusting the Volume in this
chapter.
Did you know ...
If the CD-ROM, CD-RW, or
DVD-ROM drive can’t play a
disc, check to be sure that the
disc is inserted with the label
face-up and properly seated in
the drive. The DVD-ROM
drive takes longer to begin
playback because it has to
determine the type of media
being played.
1. Press the Load/Eject ≤ 1
button to open the drive.
2. Carefully lift the CD or the
DVD from the drive.
3. Press the Load/Eject ≤
button on the front of the
drive to close the door.
4. Store the disc in its protective case or in the storage
compartment on the front of the computer.
Removing a Disc from a Drive (3200 Series)
1. Press the Load/Eject 1
button to open the drive door.
2. Carefully remove the CD or
the DVD from the drive.
3. Press the Load/Eject 1
button on the front of the
drive to close the door.
4. Store the disc in its
protective case.
Playing an Audio CD (5000 Series)
1. Insert a disc into the
CD-ROM or DVD-ROM drive
with the label face up.
4-16 USING YOUR COMPUTER
MY PRESARIO—GETTING STARTED
2. If, after a few seconds, the disc does not automatically start
playing, press the Play/Pause ® button on the keyboard.
3. Perform the following tasks using your Internet keyboard as
needed:
➜
Click the Pause à button to pause play.
➜
Click the Forward ¨ and Back ´ buttons to skip
tracks.
➜
Click the Stop ± button to stop playing the CD.
➜
Press the Eject button on the drive to remove the disc.
Playing an Audio CD (3200 Series)
1. Press the Load/
Eject button to
open the drive door.
Place the disc into
the round area of
the slot, label side
facing upward for
desktop
configuration. Hold the disc with label facing outward for the
upright position. If the tray contains support tabs, carefully slide
the disc under the tabs to correctly position it in the tray.
2. Press Load/Eject button to close the drive door.
3. If, after a few seconds, the disc does not automatically start
playing, press the Play/Pause button on the keyboard.
4. Perform the following tasks using your Internet keyboard as
needed:
MY PRESARIO—GETTING STARTED
➜
Click the Pause button to pause play.
➜
Click the Forward and Back buttons to skip tracks.
➜
Click the Stop button to stop playing the CD.
➜
Press the Eject button on the drive to remove the disc.
USING YOUR COMPUTER 4-17
Playing a DVD-ROM Movie
You can only play a DVD
movie from a DVD-ROM
drive. When you are
finished watching a movie,
store the DVD in its
protective case.
Tip
You can control the actions of
the DVD player (pause,
rewind, etc.) from the CD/
DVD control buttons on the
keyboard.
1. For best performance, close all running programmes before
inserting a DVD movie. Insert the DVD disc into the
DVD-ROM drive. Playback begins automatically.
2. If playback does not begin automatically, click the Start
button on the Windows taskbar.
3. Point to Programmes, and then Compaq DVD Express 1.
(For the WinDVD player 2 [lower picture], point to
Compaq WinDVD.)
4. Choose Compaq DVD Player 1 (select DVD Player if you
have WinDVD 2) and then click the Play © button.
See also ...
Refer to Adjusting the Volume
in this chapter to adjust the
volume when playing a DVD.
Model may vary
4-18 USING YOUR COMPUTER
MY PRESARIO—GETTING STARTED
Using “Regionalized” DVDs
Did you know ...
When attempting to play a
DVD that does not match the
drive’s region setting, you
will see the message, “The
disk region is different from
the region of the drive … Do
you wish to change the
drive region?”
To close the player without
changing the drive’s region
setting, click No.
To change the region setting
and play the DVD disc,
click Yes and follow the
on-screen instructions.
You can only change the region
code for the DVD drive five
times. The fifth setting change
you make becomes the
permanent region on the
player. Each time you make a
change to the drive’s region
setting, the remaining number
of changes allowed on the
DVD drive is displayed.
MY PRESARIO—GETTING STARTED
Some models have a “regionalized”
feature that limits the playback of
discs to specific geographical regions.
If your Desktop has this feature, the
region code on the DVD drive must
match the region code on the disc.
Although the DVD drive region code
is set at the factory, some DVD drives
(depending on the make and model)
allow you to change the region code. If your Desktop has this
feature, you can change the code a maximum of five times.
Identifying Your Region Setting
If your Desktop offers the option to change region settings,
complete the following steps:
1. Insert a DVD disc into the DVD drive. The InterVideo
WinDVD Player control panel opens automatically.
2. A dialog box appears indicating the disc’s region setting
(Add 4-15.bmp here).
3. Click OK to continue.
Note: Only the region that matches the disc inserted in the drive will
be highlighted. All other options appear dimmed.
USING YOUR COMPUTER 4-19
Creating Your Own CDs
The CD-RW drive allows
you to create your own
CDs. You can buy two
types of media: CD-R and
CD-RW.
CD-R media can be played
on most of the newer CD
players, CD-ROM, and
DVD-ROM drives. CD-R
media can be written to
only once. However, you
can write to CD-RW media
using multiple recording
sessions until you Close out
the disc.
CD-RW media can be used
to make backups of your
personal CDs or hard disk.
These discs are reusable
and can be erased and
rewritten to numerous
times.
The Adaptec Easy CD
Creator software is
intuitive. When you place
the cursor over any of the
functions, a description of
the function is displayed.
CDs are created using the Adaptec Easy CD Creator (available
on select models). Various uses of the CD-RW drive are shown
below:
Note: Confirm that the Easy CD Creator software has been installed before
you begin creating CDs.
Media
Uses
Audio
Create personal music CDs with your favourite music
tracks and MP3/WMA files.
Data
Create a data CD to store data, such as files or folders
from the hard disk. This feature is useful for backing up
important files or sharing data with other people.
Direct CD
Write files directly to a CD-R/CD-RW just like you copy files
to a disk drive. Drag-and-drop files from one drive to
another in Microsoft Explorer without accessing Easy CD
Creator.
CD Copier
Create entire copy of a CD or a back up of data files.
Jewel Case
Creator
Make custom jewel case inserts and CD labels to indicate
the title and contents of a CD (labels are sold separately).
Note: There is an extensive online Help built into the software. To view online
Help you must load Adobe Acrobat Reader from the My Presario—Learning
More CD.
See also ...
For more information about
using the CD-ROM, CD-RW,
or DVD-ROM drives, refer to
the My Presario—Learning
More CD.
4-20 USING YOUR COMPUTER
MY PRESARIO—GETTING STARTED
Inserting a Disk Into the Zip Drive
(available on select models)
The Zip drive makes
organising, copying,
storing, and transporting
large files easy. The Zip
drive uses a Zip disk, which
gives you more storage
space than a diskette. A Zip
disk offers extra space for
the following types of
tasks:
Note: Your computer must be turned on
before you can insert a Zip disk.
1. Hold the Zip disk, labelside facing up, and gently
push the disk into the Zip
drive until you hear it snap
into place.
2. Right-click the Start
button, and select Explore.
➜
Storing files from the
Internet
➜
Backing up files from
the hard drive
3. Browse in Windows Explorer
to locate the Zip drive, which
shows the Zip drive n
icon.
➜
Storing games
4. Move or copy files to and from
the Zip drive as needed.
➜
Saving school or class
projects
➜
Saving family files and
budget records
➜
Creating a multimedia
library with image,
sound, and video files
Removing a Disk from the Zip Drive
1. Press the Disk Eject
button 1 to eject the disk.
2. Store the Zip disk in its
protective case.
Note: If you leave a Zip disk in the
drive when you turn off your
computer, the disk will automatically
eject.
MY PRESARIO—GETTING STARTED
USING YOUR COMPUTER 4-21
Internet Video
Camera
Using Logitech QuickCam Internet Video
Camera
Internet Video Camera
(available on select models)
The Logitech QuickCam
Express Internet video
camera provides many
useful features:
➜
Captures images at the
touch of a button
➜
Sends photo and video
e-mail as easily as text
➜
Allows video chatting
for a face-to-face
get-together with far
away friends and family
➜
Allows you to save,
print, or send a video
image over the Internet
with easy-to-use
software
➜
Quickly creates a
personal video
➜
Has one-click “Web
camming,” which lets
you put the special
events in your life
online
4-22 USING YOUR COMPUTER
The Logitech camera installs
within minutes. Refer to the
Logitech documentation packed
with the camera for detailed
operating instructions.
Note: Do NOT plug the camera into
your Internet PC until instructed to do
so during the QuickCam software
installation.
The camera software comes
with free access to the Logitech
Spotlife Web site which
includes 15MB of free Web
space for:
➜
Video broadcasting live over
the Internet
➜
Chatting directly with
viewers using text or audio
Visit the Spotlife Web site at www.compaq.com/go/spotlife
MY PRESARIO—GETTING STARTED
Welcome to
the Web
In This Chapter
Basic Concepts, 5-2
Internet Connection, 5-3
Web Searches, 5-4
E-mail, 5-5
5
In just a few moments, you will be on the World Wide Web. It is
estimated that thousands of new users will be joining you to
connect to the Internet for the very first time!
In this chapter, you begin to explore the endless possibilities of
the Internet—e-mail, shopping, news, entertainment, research,
education, and much more.
Welcome to the World Wide Web. You are about to enter a very
exciting new world!
Content Advisor, 5-8
My Presario Web Site,
5-10
MY PRESARIO—GETTING STARTED
WELCOME TO THE WEB 5-1
Basic Concepts
Internet, Web, URL,
hyperlinks, cyberspace—
sound confusing?
The Internet definitely has
its own terminology. Take a
few moments to understand
some basic concepts that
will help you start surfing
the Web.
To begin surfing, you need
to establish an Internet
Service Provider (ISP)
account.
See also ...
Refer to the “Setting Up Your
Computer” chapter in this
guide for information on how
to register for an ISP account.
What Is the Internet?
Basic Concepts
The Internet is a network of
computers connected using
standard telephone lines. The
Internet is worldwide, like the
telephone system.
The Internet stores and transmits
documents, pictures, music, and
movies provided by computer
users from all over the world.
When information on a particular
topic, or related topics, is gathered
in one location on the Internet,
that’s called a Web site.
What Is a Hyperlink?
Imagine you're reading a
newspaper. As you read page 1,
it says something like “For
more details, see page 3,
column 2.”
Hyperlinks in a Web site work
the same way. Use the mouse to
click a hyperlink and you can
move instantly from page to
page, Web site to Web site.
Linking files together is what
gives the Web its name, weaving
and connecting idea to idea, all
over the world.
5-2 WELCOME TO THE WEB
MY PRESARIO—GETTING STARTED
Internet
Connection
Web pages are viewed with
a Web browser, such as
Microsoft Internet Explorer .
A Web browser is a program
that lets you view and
explore information on the
Web.
Connecting with AOL
Internet Connection
If you have chosen AOL as your ISP and completed “Setting the
Internet Buttons to AOL,” press the Instant Internet ∆ button to
access the AOL home page. Screen varies with version of AOL.
Common features of a Web
browser include:
➜
Home page—your
starting point for
exploring the Web
➜
Bookmarks/
favourites—a list of
Internet addresses you
often visit
➜
History list—a list of
Web sites you have
visited
See also ...
The My Presario—Learning
More CD has more
information on Web browsers,
e-mail, and news reader
settings.
Note: AOL is available in selected
countries only.
Note: Button functions may vary
by model and by region.
MY PRESARIO—GETTING STARTED
WELCOME TO THE WEB 5-3
Web Searches
One way to find what
you’re looking for on the
Web is to use a search
engine—your personal
guide to the Web.
Searching the Web Using AOL
Web Searches
1. Complete the “Setting the Internet Buttons to AOL”
procedure.
F
2. Press the Search
button on the Internet keyboard.
The AOL search page is displayed.
A search engine takes
information that is scattered
on Web sites all around the
world and lists it for easy
viewing and printing.
Note: AOL is available in selected
countries only.
3. Enter a keyword in the Search box 1.
Note: Button functions may vary
by model and by region.
4. Click the Search! button 2. The search engine displays a list
of Web pages containing your keyword.
5-4 WELCOME TO THE WEB
MY PRESARIO—GETTING STARTED
E-mail
E-mail (electronic mail) is
very similar to the mail the
postal carrier delivers to
your home or office—
except much faster.
You can send letters,
pictures, postcards—even
music and video clips—to
friends, family, and
co-workers in an instant.
Outlook Express is an
e-mail program that comes
with your computer. Other
e-mail programmes include
AOL and Hotmail.
Tip
If you receive an error
message saying that your
e-mail was undeliverable,
check the address,
punctuation, and spacing and
then try sending it again.
Note: Button functions may vary
by model and by region.
MY PRESARIO—GETTING STARTED
Setting Up Outlook Express E-mail
E-mail
1. Press the Instant E-mail ƒ
button on the Internet
keyboard.
2. Click the Send and Receive
button on the toolbar. A dialog
box requesting your password is
displayed.
3. Type a password.
4. Click Remember Password.
5. Click OK. You are now set up
and ready to use e-mail.
Typing an E-mail Message
Regardless of the e-mail software you choose, creating an e-mail
message is like filling out a form. When typing an e-mail
message, you must complete the following:
Feature
Description
To:
E-mail address of the recipient
Cc:
Person(s) receiving a copy of your message
Subject:
Summary of your message in a few words
Message:
Content of your message
WELCOME TO THE WEB 5-5
Understanding E-mail Addresses
To send and receive e-mail,
you need an e-mail address
so that your Internet
Service Provider (ISP) will
know where to “pick up”
and “deliver” mail.
See also ...
The My Presario—Learning
More CD has information on
finding e-mail addresses.
Some ISPs allow you to pick an e-mail address, but others
require you to follow a set pattern:
➜
your login name
➜
@
➜
ISP server name
ISP names can be longer and more complex, but basically
anything to the right of the @sign is the ISP server name and
anything to the left is the user name. For example:
Did you know ...
E-mail extensions identify the
type of server where an
organisation resides. Some of
the most common e-mail
extensions and their
descriptions are as follows:
Extension
Description
.org
organisation
.com
commercial
.net
commercial
.edu
education
.gov
government
agencies
.mil
military
5-6 WELCOME TO THE WEB
MY PRESARIO—GETTING STARTED
Sending an E-mail Using Outlook Express
Now that you’ve connected
to an ISP, set up Outlook
Express, and have an
Internet address, it’s time to
write your first e-mail
message.
Tip
E-mail addresses are written
in a very specific way. Be sure
the e-mail address you enter
contains no spaces and has a
period after the server name.
Dashes and underscores may
be used. Capital letters may
be required. Ask the e-mail
recipients exactly how to write
their e-mail address.
1. Press the Instant E-mail ƒ
button on the Internet
keyboard.
2. Click the New Mail
Message icon 1.
3. Type the recipient’s e-mail
address in the To box 2.
4. Type the subject of your
message in the Subject
box 3.
5. Type your message in the
message window 4.
6. Click Send 5.
See also ...
The My Presario—Learning
More CD has more
information on using e-mail.
Note: Button functions may vary
by model and by region.
MY PRESARIO—GETTING STARTED
WELCOME TO THE WEB 5-7
Content
Advisor
You receive e-mail
messages automatically,
even when your computer
is shut down! Your ISP
stores these messages until
you decide to open your
e-mail program and read
them.
Note: Button functions may vary
by model and by region.
5-8 WELCOME TO THE WEB
Reading Your Outlook Express
E-mail Messages
Content Advisor
1. Press the Instant E-mail ƒ
button on the Internet
keyboard.
2. Click Inbox. New messages
appear in bold type.
3. Double-click the message to
display the message text.
4. Click the Close ∫ button in
the upper right corner of the
screen to close the e-mail, or
press the Delete key on the
keyboard to delete the
message.
MY PRESARIO—GETTING STARTED
Restricting Internet Content
The Internet provides you
with access to a wide
variety ofinformation, but
some information may not
be suitable for every
viewer.
1. On the Windows taskbar,
click Start, point to Settings,
then Control Panel, and then
Internet Options.
2. Click the Content tab 1.
3. In the Content Advisor area,
click Enable 2.
4. Click Settings, and then type
your password in the Password
box.
5. Click a category in the list, and
then drag the slider to set the
limits you want to use.
6. Repeat this process for each
category you want to limit, and
then click OK.
With Content Advisor, you
can:
➜
Control Internet access.
➜
Set up a password.
➜
Set up a list of Web
sites that people who
use your computer
cannot view.
➜
Adjust what types of
content people who use
your computer can view
with or without your
permission.
MY PRESARIO—GETTING STARTED
WELCOME TO THE WEB 5-9
My Presario
Web Site
One of the first places
you'll want to visit on the
Internet is the My Presario
Web site:
www.compaq.com/
mypresario
Checking Your Registration
My Presario Web Site
1. Press the D on the Internet keyboard. The Compaq My
Presario Web site is displayed.
2. Click customise My Presario.
3. Verify that your personal information is correct.
4. Click Sign in.
Whatever your interests,
Compaq has something for
everyone:
➜
entertainment
➜
gaming
➜
travel
➜
health
➜
sports
The My Presario Web site
has advice for home-based
businesses and being more
productive on your
computer, as well as basic
information for first-time
Web surfers. This Web site
also has useful links to the
Compaq Store and to sales
and support that quickly get
you to the information you
need.
Press the D button and see
what Compaq and this Web
site have to offer you!
Note: Button functions may vary
by model and by region.
5-10 WELCOME TO THE WEB
MY PRESARIO—GETTING STARTED
Common
Tasks
In This Chapter
Print Basics, 6-2
6
In this chapter, you learn how to perform some of the more
common activities with your new Internet PC.
More details about these and other everyday activities can be
found on the My Presario—Learning More CD.
Digital Audio Files, 6-3
Games, 6-3
Software, 6-4
MY PRESARIO—GETTING STARTED
COMMON TASKS 6-1
Print Basics
To print one or more pages
from a document file or
Web page, you have to
connect your printer and
install the necessary
software. These procedures
are detailed in the “Setting
Up Your Computer”
chapter in this guide.
To see what the document
will look like when printed,
select the Print Preview
option from the File menu.
This option is available in
most software packages.
Using the Menu to Print
Print Basics
1. Click File on the menu bar.
2. Click Print. The Print dialog box is displayed.
3. Select the printing options you want.
➜
Confirm the printer you are printing to 1.
➜
Choose the page range to print 2.
•
All pages
•
The current page you are viewing
•
A range of pages (for example, type 1–4)
➜
Confirm the number of copies you want to print 3.
➜
Select All, Odd, or Even pages in range 4.
.
See also ...
For additional information
about your printer, refer to the
manufacturer’s
documentation.
Note: These options vary depending on the printer installed.
4. Click OK 5.
6-2 COMMON TASKS
MY PRESARIO—GETTING STARTED
Games
Your new Internet PC is not
only a powerful tool for
surfing the Internet and
running software, it also
allows you to play some
games. Before purchasing a
game, check the computer
requirements (listed on the
outside of the game box) to
make sure that your
computer is configured
correctly for the game you
want to buy.
Did you know ...
You should always use the
same disc drive (CD-ROM or
DVD-ROM) that you used to
install a game when you play
the game. If you experience
problems installing or playing
a game, contact the game
manufacturer for assistance,
or visit their Web site for
updates.
MY PRESARIO—GETTING STARTED
Playing Games on Your Computer
Games
Your computer comes with a set of pre-installed games. To play,
follow these steps:
1. From the Windows taskbar, click the Start button.
2. Point to Programmes and then Games.
3. Click the icon for the game you want to play.
You may purchase additional games, but first consult
www.microsoft.com for compatibility.
Functionality of third-party software titles is limited to the
operating system (OS), and Windows 2000 OS is designed for
business purposes. You can verify software compatibility with
Microsoft Windows 2000 at www.microsoft.com/
windows2000/upgrade/compat/default.asp with the software
manufacturer, before installing the software on your PC. You
can check Microsoft's Windows 2000 Software Compatibility
Web site at: www.microsoft.com/windows2000/upgrade/
compat/search/software.asp to further determine what
software is Windows 2000 compatible.
COMMON TASKS 6-3
Software
You may want to purchase
and install additional
software. Software can be
installed from a CD, DVD,
or diskette, and it can be
downloaded from a Web
site.
The installation process
automatically begins when
you insert the CD in the
disc drive. If the installation
process doesn’t
automatically begin, refer
to the documentation that
came with the software. If
no documentation exists,
follow the procedure listed
here to install software
from a CD or diskette.
In the event of difficulties
with the installation,
contact the software
manufacturer.
Installing Software from a CD, DVD,
or Diskette
Software
1. Close all open
programmes.
2. From the Windows
taskbar, click the
Start button, point to
Settings, and then
click Control Panel.
3. Double-click the
Add/Remove
Programmes ¤ icon.
The Add/Remove
programmes Properties
window is displayed.
4. Click Add New
Programmes.
5. Insert the CD or
diskette into the proper
drive and click CD or
Floppy. Microsoft
Windows will begin
the installation
process.
Tip
When selecting software for
your computer, make sure the
packaging states that it is
compatible with your version
of Microsoft Windows, your
computer memory, processor,
and available disk space.
6-4 COMMON TASKS
MY PRESARIO—GETTING STARTED
If you download software
from a Web site, follow the
installation instructions that
are usually displayed on the
Web page. If installation
instructions are not
available, complete the
steps listed here.
Did you know ...
Before downloading files of
any kind from the Internet,
make sure that call-waiting is
disabled, and that your
anti-virus utility is running.
Installing Software Downloaded
from the Internet
1. Before you start downloading, note the location on the
hard drive where the files will be stored. Also, be sure that
you have enough disk space available.
2. After the download is complete, terminate your Internet
connection.
3. Close all other open programmes.
4. From the Windows taskbar, click Start, point to Settings,
and then click Control Panel.
5. Double-click the Add/Remove Programmes ¤ icon. This
window displays.
6. Click Add New Programmes. A window displays.
Did you know ...
If the download process is
interrupted, you must restart
the download procedure from
the beginning.
See also ...
For more information on
anti-virus software, see
“Preventive Maintenance” on
the My Presario—Learning
More CD.
MY PRESARIO—GETTING STARTED
7. Click CD or Floppy. The Installation Programme window
is displays. Click Next.
8. Click Browse.
9. Locate and select the
Setup.exe or Install.exe file
for the downloaded software.
10. Click Open to begin the
installation process.
COMMON TASKS 6-5
6-6 COMMON TASKS
MY PRESARIO—GETTING STARTED
Computer
Upgrades
7
In This Chapter
In this chapter, you learn how to access the internal parts of the
computer and how to perform basic upgrades.
Internal Components, 7-2
Many components of the computer are replaceable and
upgradable. This chapter should be used as a supplement to the
instructions provided with your new component.
Upgrading Components,
7-3
Note: All descriptions in this chapter refer to the 5000 Series.
Adding Components, 7-6
MY PRESARIO—GETTING STARTED
COMPUTER UPGRADES 7-1
Internal
Components
Your Computer is
constructed with an Easy
Access panel. This design
makes accessing the
internal parts easy.
Accessing Internal Computer Components
Internal Components
1. Press the Power button to
turn off the computer.
2. Disconnect the power cable
from the wall and
computer.
Warning
Failure to disconnect the
power from the computer may
result in personal injury.
▲Caution: Before working
with the components inside
the computer, you must
ground yourself and the
equipment to prevent static
electricity from damaging
the parts. To discharge any
static buildup, you should
touch a metal part of the
computer chassis before
touching any internal parts.
3. Remove the screw securing
the side access panel.
4. Locate the latch directly
below the screw, pull down,
and hold in the down
position.
5. Grab the handle and slide
the side panel from the
chassis.
6. Turn the computer on its
side, with the open side
facing up.
Did you know ...
The screw securing the side
access panel does not need to
be replaced. The screw
securing the side panel is used
for shipping purposes only.
7-2 COMPUTER UPGRADES
MY PRESARIO—GETTING STARTED
Upgrading
Components
The CD-ROM, CD-RW,
and DVD-ROM drives are
often called optical drives
because they use light to
read and write information.
Your CD-ROM drive reads
data from a CD. They are a
popular choice for software
and data distribution due to
the combination of large
storage capacity and high
quality performance.
The CD-RW drive uses
advanced technology to
write and rewrite to
compact disc(s). CD-RW
drives are capable of
writing multiple formats,
such as saving data or video
and audio files.
Upgrading the CD-ROM, CD-RW,
and DVD-ROM Drives
Upgrading Components
1. Complete the Accessing
Internal Computer Components
procedure.
2. Locate the drive door lock
inside the chassis.
3. Rotate the lock to the down
position to unlock the upper
front panel door.
4. Press the indention located
on the lower front panel to
open the lower door.
The DVD-ROM drive
allows you to listen to
music or watch movies.
Did you know ...
You do not have to place the
lock in the up position after
replacing the new drive(s).
MY PRESARIO—GETTING STARTED
COMPUTER UPGRADES 7-3
Tip
The upper front panel door
was designed with finger holes
to make opening the door
easy.
5. Grasp under the bottom of the
upper front panel door, lift up,
and gently remove from the
hooks.
Tip
The drive data cable has a
colour pull tab to help you
identify the cable.
Tip
The drive rails snap on and off
the drive(s). Save the drive
rails that came with your
computer. They will be used
on your new drive(s).
6. Press both sides of the drive
rails and pull the empty drive
bay from the front of the
computer.
7. Remove rails from empty drive
bay and attach them to the new
drive by connecting them to the
industry standard holes located
on each side.
8. Slide drive into the empty
drive bay.
9. Connect the data cable to
the new drive.
10. Connect the audio and
power cables to the new
drive.
7-4 COMPUTER UPGRADES
MY PRESARIO—GETTING STARTED
Upgrading Computer Memory
Memory is the workspace
for your computer. Data
and instructions are stored
temporarily in memory.
The most powerful
processor and the fastest
hard drive will not perform
well without the workroom
to keep the programme and
data close at hand.
1. Complete the Accessing Internal Computer Components
procedure.
2. Pull outward on the release latches found on both ends of the
memory slot.
3. Align the Memory Module 1 with the memory slot.
4. Push the module carefully and firmly into the slot ensuring
that the latches 2 on both ends snap into place.
There are several different
types of memory modules.
Your computer uses
Synchronous Dynamic
Access Memory
(SDRAM).
Did you know ...
If a blank screen is displayed
after replacing the memory
module, the memory is
incorrectly installed. Repeat
the procedure to ensure the
memory module is properly
positioned.
Note: Press gently to ensure the memory module is properly positioned.
Tip
Upgrade memory modules of
identical type and speed to
match what was originally
installed in your computer.
MY PRESARIO—GETTING STARTED
COMPUTER UPGRADES 7-5
Adding
Components
The hard drive is used to
store information
permanently inside your
computer.
Adding the Optional Hard Drive
Adding Components
1. Complete the “Accessing Internal Computer Components”
procedure before adding an optional hard drive. The optional
hard drive shown may differ slightly from your particular
optional hard drive.
▲ Caution: Dropping the hard drive may cause the read/write heads
to dig into the media, resulting in damage to the heads and the
media, and loss of data.
Did
Didyou
youknow
know......
You need a screw and a data
(ribbon) cable to install an
optional hard drive. The
empty bracket for the optional
hard drive already exists in
your computer chassis.
Tip
The existing hard drive data
cable has a color pull-tab to
help you identify the cable.
You must replace the existing
data cable for the optional
hard drive to function
properly.
2. Remove the screw that secures
the empty hard drive bracket to
the chassis included within the
system. Insert the second hard
drive, and line up the two pins
on the bracket with the holes on
the hard drive. Snap the
optional hard drive in place
inside the optional hard drive bracket.
3. Insert the screw from your
purchased kit to secure the
hard drive to the bracket.
7-6 COMPUTER UPGRADES
MY PRESARIO—GETTING STARTED
4. Line up the hard drive data
cable with the pins on the hard
drive. Make sure you do not
bend the pins. Connect the
hard drive data cable 1 and
power cable 2 to the new hard
drive.
5. Insert the optional hard drive
bracket tabs 1 into the
primary hard drive bracket
slots 2. Ensuring that all
cables are clear, push the base
of the optional hard drive
bracket into position.
6. Replace the screw securing
the optional hard drive
bracket to the chassis.
MY PRESARIO—GETTING STARTED
COMPUTER UPGRADES 7-7
Adding
Components
(continued)
An expansion card is a
circuit board that fits into a
computer expansion slot to
add a certain function such
as a modem, sound or audio
card, Network Interface
Card (NIC), or Small
Computer System Interface
(SCSI) adapter.
Adding an Expansion or Option Card
Note: Some Presarios come with AGP slots for graphics card options only.
1. Complete the “Accessing Internal Computer Components”
procedure.
2. Align the card 1 with the connector on the system board and
with the rear connector slots 2 on the chassis.
3. Insert the card carefully and firmly into the connector on the
system board.
This topic shows you how
to add or replace expansion
and option cards in your
computer.
Did you know ...
The type and number of
expansion slots may vary by
model..
Tip
Be sure the expansion card is
properly positioned in the rear
connector slot on the chassis.
4. Place the slot screw 3 into the chassis slot and secure the
expansion card to the chassis.
7-8 COMPUTER UPGRADES
MY PRESARIO—GETTING STARTED
Need Some
Help?
In This Chapter
Helpful Hints, 8-2
8
This chapter provides information on how to identify and fix
common problems that may occur with your computer. Without
contacting a technician, you can easily diagnose and fix many
computer problems on your own.
QuickRestore CD, 8-3
Compaq Support, 8-4
Troubleshooting, 8-5
MY PRESARIO—GETTING STARTED
NEED SOME HELP? 8-1
Helpful Hints
See also ...
For additional
troubleshooting information
relating to your printer or
monitor, see the
documentation that came with
your equipment.
Helpful Hints
If you encounter problems with your computer, monitor, or
software, review the following check list before taking further
action:
➜
Check that the computer and monitor are plugged into a
working electrical outlet.
➜
Check to see that the computer is turned on and the power
light ∏ located on the front of the computer is on.
➜
Check to see that the monitor is turned on and the power
light ∏ on the front of the monitor is on.
➜
Turn up the brightness and contrast controls of the monitor if
the screen is dim.
➜
Check all cable connections for loose or incorrect
connections.
➜
Remove the diskette from the diskette drive before turning
on your computer.
➜
Run Windows Diagnostics to determine and repair minor
problems. Refer to the My Presario—Learning More CD for
instructions.
Entering BIOS (CMOS) Setup
If you need to enter the BIOS setup, very soon after your
computer powers on press the F10 key (on most models, this is
when the cursor is blinking in the upper right corner of the
display with the word COMPAQ displayed in red on a black
background).
▲ Caution: The BIOS setup is for advanced users. Be careful when
changing the BIOS Setup. If you make a change to this setup, you
may disable some of your computer’s functionality.
.
8-2 NEED SOME HELP?
MY PRESARIO—GETTING STARTED
QuickRestore
CD
Using the QuickRestore CD
QuickRestore CD
Restarting your computer with the QuickRestore CD in the drive
displays the following menu:
The QuickRestore CD can
reinstall the software to the
state it was in when you
purchased the computer.
You also have the option of
restoring your computer to
the way it was when you
performed the last User
Backup.
Tip
User Backup creates
USER.PQI files. These files
are read-only—you cannot
edit their contents.
Did you know ...
Everything added to the drive
since the last User Backup
will be lost after you perform
a User Restore.
MY PRESARIO—GETTING STARTED
➜
The Emergency Diskette option creates a recovery diskette,
which stores the software option information that came with
your computer. This diskette is necessary if you ever need to
restore your computer to the condition it was in when you
first unpacked it.
➜
The User Backup option creates a backup of the current
Windows configuration and saves it on a separate partition
on your hard drive. The backup is stored in USER. PQI files.
➜
The User Restore option extracts the data in the USER.PQI
files from the D drive and restores the desktop to the settings
that existed at the time of your last User Backup.
➜
The Factory Restore option restores the computer to its
original factory condition. You will need to re-enter your
factory registration information again, and you may be
prompted to insert your emergency diskette.
➜
The Exit option exits the QuickRestore CD.
NEED SOME HELP? 8-3
Compaq
Support
Compaq Support
If you have a computer problem or question, check the
following resources for answers:
➜
➜
➜
Review the “Need Some Help?” chapter in this guide for
suggestions on how to fix the problem.
Press the Help G button on the keyboard to access service
and support information related to your Presario, to find
information about your computer and computer-related
peripherals, and to access links to online technical help.
Visit the Compaq Web Site at:
www.compaq.com
➜
8-4 NEED SOME HELP?
Contact Compaq Technical Support at the telephone number
listed in your Certificate of Warranty.
MY PRESARIO—GETTING STARTED
Troubleshooting
If a solution does not fix
your problem, try all
solutions for the symptom
or try the solution a second
time.
Tip
Troubleshooting
Information in this section is divided into three areas: Symptom,
Problem, and Solution.
The Symptom line describes the symptom or warning for the
type of problem you are having. The Problem column identifies
one or more reasons why the symptom may have occurred. The
Solution column describes what you should do to try to fix the
problem.
Note: Some of the symptoms listed for certain troubleshooting problems will
not apply to your computer. For specific problems relating to the monitor or
printer, refer to the documentation that came with the equipment.
Before contacting Technical
Support, keep in mind that the
information needed to correct
the problem may be at your
fingertips. Try pressing the
Help G button on the
keyboard. This button
accesses important serviceand-support information and
tools.
Audio
Symptom
No sound.
MY PRESARIO—GETTING STARTED
Problem
Solution
Speaker cables are
not properly
connected.
Shut down your computer using the normal
shutdown procedure. Reconnect the speakers.
Refer to the Quick Set-Up poster for instructions.
Volume has been
muted.
On the Windows taskbar, click the Volume ÷ icon
and clear the Mute check box.
Computer is in Sleep
mode. This mode is
identified when the
Power Status light
on your Internet
keyboard is lit in
amber.
See Waking Your Computer in the chapter “Using
Your Computer” in this guide.
NEED SOME HELP? 8-5
CD-ROM, CD-RW, or DVD-ROM
Symptom
CD-ROM, CD-RW, or DVD-ROM
drive cannot read a disc or
takes too long to start.
Problem
Solution
CD has been inserted
upside down.
Reinsert the CD with the label facing up.
The DVD-ROM drive
will take longer to start
because it has to
determine the type of
media being played,
such as audio or video.
Wait at least 30 seconds to let the DVD-ROM
drive determine the type of media being played.
If the disc still does not start, read the other
solutions listed in this topic.
CD or DVD disc is dirty. Clean CD or DVD with a CD cleaning kit, which is
available in most computer stores.
1. On the Windows taskbar, click Start, point to
Windows does not
Settings, and then click Control Panel. The
detect CD-ROM or
Control Panel window is displayed.
DVD-ROM driver.
2. Double-click the System m icon. The System
Properties dialog box is displayed.
3. Click the Device Manager tab.
4. Click the plus sign ’ next to the CD or DVD
drive, and select the installed driver.
5. Click the Remove button, and click OK twice.
6. Restart your computer, and let Windows
detect the CD or DVD driver.
Recording audio CDs is difficult
or impossible.
Wrong or poor quality
media type.
Verify that you are using the correct media for
the drive.
Try a different brand of media. Quality varies
widely between manufacturers.
Note: See online Help in the Easy CD Creator software for detailed
troubleshooting tips.
8-6 NEED SOME HELP?
MY PRESARIO—GETTING STARTED
Diskette Drive
Symptom
Not reading drive: “Abort,
Retry, Fail?” message appears.
“Non-system disk or disk
error” message is displayed.
Problem
A non-formatted
diskette has been
inserted.
To format the diskette:
1. Double-click the My Computer g icon on
the Windows desktop.
2. Select the diskette (A) drive.
3. Click File, and point to Format.
4. Select desired options, and click Start to
begin formatting the diskette.
Diskette is damaged.
Replace the diskette with a new one.
A diskette that does
not contain system
files needed to start
your computer has
been inserted in drive.
When drive activity stops, remove the diskette
and press the Spacebar. Computer should start
up.
Disk error has
occurred.
Restart your computer by pressing the Start/
Reset button. If the error returns, see the next
problem “System files have been damaged.”
1. Insert a start-up disk in the diskette drive.
2. Restart your computer.
3. At the A:> prompt, type SYS C: and press the
Enter key. The following message is
displayed: SYSTEM TRANSFERRED. This task
will restore the system files to the hard disk.
4. Restart your computer.
System files have been
damaged.
Hard drive has failed.
MY PRESARIO—GETTING STARTED
Solution
Call Compaq Technical Support. Refer to your
Certificate of Warranty for details.
NEED SOME HELP? 8-7
Symptom
Diskette drive light stays on.
Diskette drive cannot save
information to diskette.
8-8 NEED SOME HELP?
Problem
Solution
Diskette has been
improperly inserted.
Remove the diskette and reinsert it as follows:
Insert the edge with the sliding cover into the
drive, face up, and push all the way in until the
diskette stops.
Diskette is damaged.
Remove the diskette and insert a new diskette. If
a problem persists, run the Windows
Maintenance Wizard to repair the drive:
1. From the Windows taskbar, click the Start
button.
2. Point to Programmes, then Accessories,
then System Tools, and then click
Maintenance Wizard.
3. Select Perform maintenance now.
4. Click OK.
Diskette is not
formatted.
To format the diskette:
1. On the Windows desktop, double-click the
My Computer g icon.
2. Select the diskette (A) drive.
3. Click File, and point to Format.
4. Select the desired options, and click Start to
begin formatting the diskette.
Diskette is
write-protected.
Slide the write-protection tab to the unlocked
position on the diskette.
Diskette is full or file is
too big.
Use another diskette or compress the file to
reduce the size.
File save command not
properly executed.
When saving information to the diskette drive,
verify that you are using the correct drive letter.
Diskette is damaged.
Replace the damaged diskette.
MY PRESARIO—GETTING STARTED
Symptom
Diskette drive cannot read a
diskette.
Problem
Solution
Diskette drive has
failed.
Call Compaq Technical Support. Refer to your
Certificate of Warranty for details.
Diskette is not
formatted.
To format the diskette:
1. On the Windows desktop, double-click the
My Computer g icon.
2. Select the diskette (A) drive.
3. Click File, and point to Format.
4. Select the desired options, and click Start to
begin formatting the diskette.
Diskette drive has
failed.
Call Compaq Technical Support. Refer to your
Certificate of Warranty for details.
Display (Monitor)
Symptom
Problem
Solution
Screen is blank, and monitor
power light is not lit.
Monitor power cable is
not connected to
monitor or wall outlet.
Reconnect the power plug on back of monitor
and to wall outlet.
Screen is blank.
Monitor is not turned
on.
Press the Power button on the front of the
monitor.
Monitor connector
cable is not properly
connected to back of
computer.
Inspect the monitor video connector for bent
pins. If bent pins do not exist, reconnect the
monitor connector cable on back of computer.
Screen saver is
enabled.
Press any key or move mouse to make screen
display.
Computer is in Sleep
mode, as shown on
the keyboard LED
panel.
See Waking Your Computer in the “Using Your
Computer” chapter in this guide.
If you have a flat-panel
monitor (available on
select models), you
may need a Digital
Video Interface and
connector.
Refer to your Certificate of Warranty for details.
MY PRESARIO—GETTING STARTED
NEED SOME HELP? 8-9
Hard Drive
Symptom
Problem
Solution
Computer seems to be locked
up.
Programme in use has
stopped responding to
commands.
Attempt a normal Windows shutdown. If this
fails, press the Reset button for four or more
seconds to turn off the power. To restart your
computer, press the Reset button again.
Hard drive error message is
displayed.
Part of hard drive has
failed.
Run the Windows Maintenance Wizard to repair
the drive:
1. From the Windows taskbar, click the Start
button.
2. Point to Programmes, then Accessories,
then System Tools, and then click
Maintenance Wizard.
3. Select Perform maintenance now.
4. Click OK.
Hard drive fault protection error
message is displayed.
Part of hard drive has
potential to fail or
could already have
failed.
Call Compaq Technical Support. Refer to your
Certificate of Warranty for details.
8-10 NEED SOME HELP?
MY PRESARIO—GETTING STARTED
Internet Access
Symptom
Problem
Cannot connect to the Internet.
Internet Service
Provider (ISP) account
is not set up properly.
Verify Internet settings or contact your ISP for
assistance.
Modem is not set up
properly.
Reconnect the modem, verifying the following
connections: telephone line to telephone (for
external phone sets) and telephone line to wall
jack (from computer to wall).
Web browser is not set
up properly.
Verify that the Web browser is installed and set
up to work with your ISP.
Cannot automatically launch
Internet programmes.
You must log in to your
ISP before some
programmes will start.
Log in to your ISP and launch the desired
programme.
Internet takes too long to
download Web sites.
Modem is not set up
properly.
Verify that correct modem speed and COM port
are selected:
1. Click Start and point to Settings.
2. Click Control Panel. The Control Panel
window is displayed.
3. Double-click Modems. Windows detects the
modem(s) you have installed.
4. Click the Properties button. An identification
window is displayed.
5. Verify that the correct modem port is set and
the maximum speed of your modem is
selected. Reset these settings if necessary.
6. Click OK to close the identification window.
7. Click Close to close the Modems Properties
Window.
8. Click The Close P button in the upper right
corner of the Control Panel window to return
to the Windows desktop.
MY PRESARIO—GETTING STARTED
Solution
NEED SOME HELP? 8-11
Keyboard and Scroll Mouse
Symptom
Keyboard commands and
typing are not recognised by
computer.
Problem
Keyboard connector is
not properly
connected.
1.
2.
3.
4.
5.
Programme in use has
stopped responding to
commands.
Solution
On the Windows taskbar, click the Start
button.
On the Start menu, click Shut Down... The
Shut Down Windows dialog box is displayed.
Select the Shut down option.
Click OK.
After the shutdown is complete, reconnect
the keyboard to the back of your computer
and restart your computer.
Shut down your computer using the mouse.
Refer to the problem below, “Mouse connector is
not properly connected.”
Keyboard needs repair. Refer to your Certificate of Warranty for details.
Mouse does not respond to
movement or is too slow.
Mouse connector is
not properly
connected.
Shut down your computer using the keyboard:
1. Press the Ctrl and Esc keys at the same time
to display the Start menu.
2. Use the up or down arrow key to select Shut
Down..., and then press the Enter key.
3. Select the Shut down option. You may need
to use the up or down arrow key.
4. Press the Enter key to select OK.
5. After the shutdown is complete, reconnect
the mouse connector on the back of your
computer (or the keyboard) and restart your
computer.
Mouse will only move vertically
or horizontally.
Mouse roller ball is
dirty.
Remove roller ball cover from bottom of mouse
and clean with mouse cleaning kit available in
most computer stores.
Programme in use has
stopped responding to
commands.
Shut down your computer using the keyboard.
Refer to the preceding problem “Mouse
connector is not properly connected” for details
on how to shut down using the keyboard.
Mouse needs repair.
Call Compaq Technical Support. See your
Certificate of Warranty for details.
8-12 NEED SOME HELP?
MY PRESARIO—GETTING STARTED
Memory
Symptom
Insufficient memory message
is displayed.
MY PRESARIO—GETTING STARTED
Problem
All memory in
computer is being
used by open
programmes, and
memory is needed for
desired task.
Solution
To avoid Windows automatically running
unnecessary programmes at startup:
1. From the Windows desktop, click the Start
button.
2. Select Run.
3. In the Open box, type MSCONFIG.
4. Click OK. The System Configuration Utility
dialog box is displayed.
5. Click the Startup tab, and clear the check
box(es) for any unnecessary programmes.
Close one or more programmes, and restart
Windows to recover memory. If the error
message is displayed again, repeat the
preceding steps and close one or more
programmes.
NEED SOME HELP? 8-13
Power
Symptom
Computer will not turn on.
“Illegal Operation has
Occurred” error message is
displayed.
Problem
Solution
Line voltage selection
switch is not in the
proper position for
your region (115V/
230V).
Set the line voltage selection switch to the
correct setting for your region, or call Compaq
Technical Support for assistance. Refer to your
Certificate of Warranty for details.
Wall outlet is bad.
Test the outlet by connecting a different
electrical device to outlet.
Software being used is
not Microsoft-certified
for your version of
Windows.
Verify that the software is certified by Microsoft
for your version of Windows (see programme
packaging for this information).
Configuration files are
corrupt.
If possible, save all data, close all programmes,
and restart your computer. If the error message
returns, you may need to back up your data files
and use the QuickRestore CD. Refer to the
QuickRestore CD table in this chapter for details.
▲ Caution: Factory Restore reformats your
Computer will not start.
8-14 NEED SOME HELP?
System files may have
been damaged. You
will need to insert a
start-up disk or
Windows Start-Up disk
to restart your
computer.
hard drive; all data files will be lost.
1. Insert a start-up disk in the diskette drive.
2. Restart your computer.
3. At the A:> prompt, type SYS C: and press the
Enter key. The following message will be
displayed: SYSTEM TRANSFERRED. This task
will restore the system files to your hard
drive.
4. Restart your computer.
If this task does not restart your computer, call
Compaq Technical Support. Refer to your
Certificate of Warranty for details.
Wrong memory
modules were used in
upgrade, or memory
modules were installed
in the wrong location.
Verify the installation of memory modules by
calling Compaq Technical Support. Refer to your
Certificate of Warranty for details.
Hard drive has been
damaged.
Call Compaq Technical Support. Refer to your
Certificate of Warranty for details.
MY PRESARIO—GETTING STARTED
Glossary
G
This Glossary defines commonly used terms to help new users understand computer
concepts. Some of the terms are used in this guide. An extensive Glossary is provided on the
My Presario—Learning More CD.
1394 port A new type of connector for
plugging in peripherals with extremely fast
data transfer rates, such as video cameras.
cursor The blinking vertical line on the
screen that indicates where the next
character appears when you type.
B
D
back up To copy files in case the original
files are lost or damaged.
dialog box A small window that requests
information from the user before a
command can be completed.
browser Software that searches for,
displays, and downloads text, graphics,
sound, and video from the Web.
C
click (left click) To press and quickly
release the left mouse button to select an
item.
Ctrl+Alt+Delete Pressing and holding
down the Ctrl key, then the Alt key, then
the Delete key, and then releasing all three
keys, to close a programme that is locked
(not
responding).
MY PRESARIO—GETTING STARTED
double-click To press and quickly release
the left mouse button two times in rapid
succession to open an item.
download To receive files from another
computer on the Internet.
drive A device that reads and sometimes
writes to storage media. Examples are
CD-ROM, CD-R, CD-RW, DVD-ROM,
Zip, diskette, and hard drives.
drop-down menu A list of options that
displays when you click a menu, on the
menu bar, or on the down arrow of a dialog
box.
GLOSSARY 1
E
e-mail (electronic mail) Messages sent
over the Internet.
F
fax modem A modem that allows your
computer to transmit and receive faxes.
file extension A period and three
characters after a file name that indicate
the programme in which the file was
created. For example, filename.doc. The
.doc extension indicates that the file was
created in Microsoft Word.
G
game port A connector on the back of the
computer for plugging in a gamepad,
joystick, or steering wheel.
H
hard disk Internal storage media for
permanent storage of system files,
programme files, utility files, and data
files.
hardware The physical components of a
computer—the parts you can physically
touch.
GLOSSARY 2
HTML (hypertext markup language)
The standard language for documents
designed for viewing on the Web with a
browser. They are easily identified by the
file extension .htm or .html. See file
extension.
hyperlink An embedded link to another
document or Web site. When you position
the cursor over a hyperlink (coloured text
or image), a small hand is displayed. When
you click the hyperlink, your browser
displays the new document or Web site.
I
icon A small picture that represents a
menu command, file, programme, tool, or
peripheral.
Internet A worldwide collection of
computer networks that are interconnected
so that users can share electronic
information.
ISP (Internet service provider) A
company that provides access to the
Internet. To use the service, you need the
ISP software, a user name, a password, and
access phone number(s).
M
maximise To enlarge the screen (or
maximise the window) in a Windowsbased programme by clicking the
Maximise T button—the button with an
open square in the upper-right corner of a
window that has not been maximised.
MY PRESARIO—GETTING STARTED
minimise To shrink a running programme
window into a button on the Windows
taskbar by clicking the Minimise Q
button—the button with the minus sign in
the upper-right corner of a window. Click
the button on the taskbar to view the
window again.
modem A device inside the computer that
converts data from digital format to
analogue format so that it can be
transferred through a standard telephone
line to another computer. The modem in
the receiving computer converts the data
back to digital format.
N
navigate To move through a Web site or
online document by clicking the
hyperlinks embedded in the text or images.
network Two or more computers linked
together to share resources, such as
programmes, files, and printers.
O
OS (operating system) The interface that
permits a person and a computer to “talk”
to one another.
P
parallel port A connector on the back of
the computer for plugging in a parallel
cable attached to a parallel device, such as
a printer.
peripheral An external device connected
to a computer. Examples are a monitor,
keyboard, mouse, joystick, scanner,
printer, and digital camera.
pop-up menu A list of options that pops
up when you right-click an icon on the
desktop or taskbar, the vacant part of the
desktop, a selection in a document, or a file
in Windows Explorer. See right-click.
programme A set of instructions, written
in invisible code, that tells the hardware
what tasks to perform. See software.
R
RAM (random access memory) The
main memory of the computer.
right-click To press and quickly release
the right mouse button to display a menu
of options. See pop-up menu.
S
scroll To gradually move information
across the screen when a document or Web
page is too long or too wide to view all at
once.
MY PRESARIO—GETTING STARTED
GLOSSARY 3
search engine A programme, accessed on
the Internet, that allows you to search large
databases for information, using keywords
or phrases.
serial port A small connector on the back
of the computer (or keyboard) for plugging
in a thin cable attached to a serial device,
such as a mouse.
server A computer with a large hard disk
that serves (provides information to) other
computers connected to it by a network.
The Internet is a network of servers. When
you send or receive e-mail, it travels from
the sender’s computer to the receiver’s
computer through a a number of servers.
shortcut An icon on the Windows desktop
that you double-click to launch a
programme.
software A programme that you can
install on a computer from a diskette, CD,
DVD, Zip disk, or the Internet. See
programme.
surf To jump from place to place on the
Internet, searching for topics of interest, by
clicking hyperlinks. See hyperlink.
surge protector A device that regulates
the flow of electricity to the computer and
prevents high-voltage surges from
damaging the equipment.
U
upload To send information to another
computer on the Internet.
GLOSSARY 4
URL (uniform resource locator)
The address of a Web site, such as
www.compaq.com.
USB port (universal serial bus port)
A connector for plugging in multiple,
ultra-high-speed peripherals. USB ports
are gradually replacing serial ports and
parallel ports and eliminating the need for
so many connectors and cables.
V
virus A set of software instructions written
to harm computers.
W
window A screen that displays on the
Windows desktop after you select an item
or open a programme.
Windows desktop The main screen you
see when your computer completes startup.
Windows taskbar The gray bar across the
bottom of the screen when your computer
completes startup.
World Wide Web A system of Internet
servers that support documents formatted
in HTML. See HTML.
Z
zipped file A file that has been compressed
to a smaller size by compression software,
such as WinZip. It can be identified by the
file extension .zip. See file extension.
MY PRESARIO—GETTING STARTED
I
Index
Symbols
@ sign 5-6
A
AC power port 2-2, 2-3
Adaptec Easy CD Creator
creating CDs 4-20
Add/Remove Programmes 6-4
AOL
connecting with 5-3
searching 5-4
Application and Web buttons
Help 4-5
My Programme 4-5
arrow keys 4-2
audio
playing a CD 4-16
port 2-2
speaker port 2-3
autoscrolling 4-10
MY PRESARIO—GETTING STARTED
B
backup files 8-3
BIOS setup 8-2
browser
common features 5-3
button
Back 4-16
CD/DVD Control 4-3
Close 5-8
Eject 4-16
Forward 4-16
Instant E-mail 5-5
keyboard 4-3
My Programme 4-6
Play/Pause 4-16
Quick Launch Web 4-5
Send and Receive 5-5
sleep 4-7
Start 3-2, 3-3
Stop 4-16
volume 4-6
INDEX 1
C
cable
speaker 2-4, 2-5
CD
creating 4-20
recovery 8-3
CD drive 2-2, 2-3, 7-3
CD/CD-RW drive
replacing 7-3
CD/DVD drive
inserting a CD or DVD 4-16
CD/DVD-ROM
cleaning 8-6
Windows does not detect driver 8-6
CD/DVD-ROM Control buttons 4-3
Eject/Load 4-3
Fast Forward/Next Track 4-3
Play/Pause 4-3
Rewind/Previous Track 4-3
Stop 4-3
CD/DVD-ROM drive 2-2, 2-3
inserting a CD or DVD 4-16
CD-ROM drive 2-2, 2-3
inserting a disc 4-14
location, illustrated 2-3
removing a disc 4-14, 4-16
CD-RW drive 7-3
backup disc 4-20
CDs
inserting into drive 4-15
Compaq
registration 2-4, 2-5
Web site 1-4
Compaq Support 8-4
computer
changing settings 3-3
set up 2-2
computer problems 8-4
2 INDEX
connector
colour coding 2-2
Content Advisor 5-9
password 5-9
D
desktop 3-1, 3-2
features 3-2
icons 3-2
viewing 3-2
disk error 8-7
diskette
disk error 8-7
drive 2-2
drive failure 8-7
inserting into drive, illustrated 4-12
printer set-up 2-10, 2-11
reformatting 8-7
removing 4-12
removing from drive 4-12
using 4-12
diskette drive
location, illustrated 2-3
double-click 4-9
downloading software 6-5
drive 7-3
CD 4-12
CD/DVD 2-2
CD-ROM 2-2, 4-14
CD-RW 2-2, 4-12, 4-14, 7-3
diskette 2-2, 4-12
DVD 4-12
DVD-ROM 2-2, 2-3, 4-14
hard drive 4-12
replacing DVD 7-3
Zip 4-12, 4-21
DVD-ROM
playing a movie 4-18
MY PRESARIO—GSTTING STARTED
E
electronic documents
defined 1-3
e-mail
address criteria 5-6
Close button 5-8
defined 5-5
delete key 5-8
extensions 5-6
Hotmail 5-5
Inbox 5-8
message window 5-7
Message/New Message 5-7
New Mail 5-7
Outlook Express 5-5
reading 5-8
receiving 5-6, 5-8
Send and Receive 5-5
sending 5-6, 5-7
Subject box 5-7
To box 5-7
undeliverable 5-5
using 5-6
writing messages 5-5
emergency diskette 8-3
energy saver
low-power state 4-7
Ethernet
network 2-2
port 2-2
F
files
accessing 4-9
function keys F1 through F12 4-2
MY PRESARIO—GETTING STARTED
H
hard drive
backup 4-20
damaged 8-14
failure 8-7
problems with 8-10
storing system files 4-13
using 4-13
Help
Service and Support folder 4-5
Windows desktop 4-5
helpful hints 8-2
Hotmail 5-5
hyperlink 1-6
defined 5-2
I
icons 3-2
New Mail Message 5-7
install
downloaded files 6-5
software 6-4
Instant E-mail 5-5
internal components
upgrading 7-2
Internet
defined 5-2
direct link to Compaq 5-10
hyperlink 5-2
parental controls 5-9
password 5-5
problems with 8-11
restricting content 5-9
searching 5-9
Internet buttons
Activity 4-4
E-mail 4-4
Entertainment 4-4
Instant Internet 4-4
INDEX 3
My Presario 4-4
Retail/Affinity Central 4-4
Search 4-4
setting 5-3
Internet Service Provider
See also ISP 4-4
Internet Video Camera
features 4-22
ISP 5-2, 5-6, 5-7, 5-8
problems with account 8-11
server name 5-6
user name 5-6
monitor
flat-panel monitor 8-9
port 2-2
port, illustrated 2-3
problems with 8-9
mouse
See also Scroll Mouse
problems 8-12
My Presario
registration 5-10
My Programme button
assigning 4-6
J
Jewel Case Creator 4-20
K
keyboard
arrow keys 4-2
function keys F1 through F12 4-2
main keys 4-2
numeric keys 4-2
L
log off 3-3
Logitech QuickCam Express
installing 4-22
M
memory
problems with 8-14
replacing 7-5
Synchronous Dynamic Access Memory
(SDRAM) 7-5
microphone
port 2-2
modem
line in 2-4, 2-5
4 INDEX
N
network
Ethernet 2-2
numeric keys 4-2
O
online Help
accessing 3-4
Index tab 3-4
operating system 3-1
Outlook Express 5-5
Inbox 5-8
setting up 5-5
P
parallel port 2-2
illustrated 2-3
parental controls 5-9
password 5-9
remembering 5-5
port
1394 2-2
audio 2-2
Ethernet 2-2
microphone 2-2
modem 2-2
monitor 2-2
MY PRESARIO—GSTTING STARTED
parallel 2-2, 2-10
power 2-2, 2-3
PS2 2-2
serial 2-2
USB 2-2, 2-10
ports
1394, illustrated 2-3
for connecting joysticks, gamepads,
video controllers 2-3
monitor 2-3
parallel 2-3
serial 2-3
USB 2-3
power
port 2-2, 2-3
problems with 8-14
Power On button 2-2
Power On button, illustrated 2-3
printer
setting up 2-10, 2-11
printing
documents 6-2
from the Internet 6-2
options 6-2
problems 8-5
audio driver 8-5
computer 8-4
diskette 8-7
hard drive 8-10
hard drive damaged 8-14
hard drive failed 8-7
identifying 8-5
insufficient memory 8-13
Internet 8-11
Internet Service Provider 8-11
keyboard commands 8-12
memory 8-14
monitor 8-9
power 8-14
sleep mode 8-5
MY PRESARIO—GETTING STARTED
speakers 8-5
system files damaged 8-7
volume 8-5
probllems
diskette drive 8-8
Q
Quick Launch Web buttons 4-5
Help 4-5
My Programme 4-5
Quick Set-Up poster 2-4, 2-5
R
recovery CD 8-3
removing programmes 6-4
replacing
CD/CD-RW drive 7-3
DVD-ROM drive 7-3
replacing the memory 7-5
S
Scroll Mouse
See also mouse
autoscrolling 4-10
choosing button assignments 4-9
clicking 4-9
controlling cursor movements 4-9
customising 4-9
double-clicking 4-9
dragging and dropping files 4-9
scrolling 4-9
setting up 4-9
wheel 4-9
SDRAM 7-5
search engine 5-4
See also... notices
defined 1-3
serial port, illustrated 2-3
service and support 8-4
INDEX 5
sleep mode 4-7, 8-9
customising 4-7
software
installing downloaded files 6-5
speakers
Audio In port 4-11
cassette player 4-11
CD player 4-11
MP3 player 4-11
turning on 4-11
volume control 4-11
start a programme 3-3
Start button 3-2, 3-3
Start Menu
shutting down your computer 3-3
Start menu options
Help 3-3
Log Off 3-3
Programmes 3-3
Run 3-3
Settings 3-3
Shut Down 3-3
start-up disk 8-14
status lights
caps lock 4-8
e-mail 4-8
number lock 4-8
scroll lock 4-8
sleep 4-8
storage 2-2
surge protector 1-5, 2-4, 2-5
system files 8-14
system tray 3-2
T
taskbar 3-2
Start button 3-2
Tip notices
defined 1-3
6 INDEX
U
upgrading components 7-2
USB
port, illustrated 2-3
V
video camera 4-22
volume
adjusting 4-6
W
waking your computer 4-7
Warning notices
defined 1-3
warranty 1-4
Web
See also Internet
accessing favourite sites 4-5
browser 5-3
Compaq Store site 5-10
downloading files 6-5
My Presario site 5-10
site 5-2
Windows
desktop 3-1, 3-2
Help 3-4
operating system 3-1
World Wide Web
See also Internet
Z
Zip drive or Zip disk
inserting a disk 4-21
removing 4-21
removing a disk 4-21
MY PRESARIO—GSTTING STARTED
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