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HP Pavilion G6 Notebook PC
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2011 Hewlett-Packard
Development Company, L.P.
ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard
Company under license. Intel, Arrandale, and Core are trademarks of Intel corporation in the U.S. and other countries.
Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Third Edition: May 2011
Document Part Number: 645877-003
Safety warning notice
WARNING!
To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
ENWW iii
iv Safety warning notice ENWW
Table of contents
ENWW v
vi
Packaging and transporting guidelines ............................................. 36
Workstation guidelines ..................................................................... 36
Equipment guidelines ....................................................................... 37
ENWW
ENWW vii
viii ENWW
1 Product description
ENWW
Category Description
Processors
HP Pavilion G6 Notebook PC
Intel® Core™ i7-2620M processor (2.7
GHz, SC turbo up to 3.40 GHz, 4 MB L3),
Dual 35 W
Intel Core i5-2540M processor (2.6 GHz,
SC turbo up to 3.3 GHz, 3 MB L3), Dual
35 W
Intel Core i5-2520M processor (2.5 GHz,
SC turbo up to 3.2 GHz, 3 MB L3), Dual
35 W
Intel Core i5-2410M processor (2.3 GHz,
SC turbo up to 2.9 GHz, 3 MB L3), Dual
35 W
Intel Core i5-480M processor (2.66 GHz,
SC turbo up to 2.93 GHz, 3 MB L3), Dual
35 W
Intel Core i3 2330M processor (2.2 GHz,
3MB L3) Dual 35W
Intel Core i3 2310M processor (2.1 GHz,
3 MB L3) Dual 35 W
Intel Core i3-390M processor (2.66 GHz,
3 MB L3), Dual 35 W
Intel Core i3-380M processor (2.53 GHz,
3 MB L3), Dual 35 W
Intel Core i3-370M processor (2.4 GHz,
3MB L3), Dual 35W
Intel Pentium® P6300 (2.26 GHz, 3 MB
L3), Dual 35 W
Intel Pentium P6200 (2.13 GHz, 3 MB L3),
Dual 35 W
Intel Pentium B950 (2.1 GHz, 2M), Dual
35W TDP
Intel® 2nd
Generation
Discrete UMA
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Intel® Previous
Generation
Discrete UMA
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AMD
UMA
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1
Chipset
Category
Graphics
Description
Intel Pentium B940 (2.0 GHz, 2M), Dual
35W TDP
AMD E350 (1.6GHz, 1MB L2, 1066
MHz,), Dual 18W
AMD Phenom™ II N970 (2.2 GHz, 2 MB
L2, 1333 MHz, 3.6 GT/s – Quad 35 W
AMD Phenom II P960 (1.8 GHz, 2 MB L2,
1066 MHz, 3.6 GT/s – Quad 25 W
AMD Phenom II N870 (2.3 GHz, 1.5 MB
L2, 1333 MHz, 3.6 GT/s – Triple 35 W
AMD Phenom II P860 (2.0 GHz, 1.5 MB
L2, 1066 MHz, 3.6 GT/s – Triple 25 W
AMD Phenom II N850 (2.2 GHz, 1.5 MB
L2, 1333 MHz, 3.6GT/s – Triple 35 W
AMD Phenom II N660 (3.0 GHz, 2 MB L2,
1333 MHz, 3.6 GT/s – Dual 35 W
AMD Phenom II P650 (2.6 GHz, 2 MB L2,
1066 MHz, 3.6 GT/s – Dual 25 W
AMD Turion™ II P560 (2.5 GHz, 2 MB L2,
1066 MHz, 3.6 GT/s– Dual 25 W
AMD Athlon™ II P360 (2.3 GHz, 1 MB L2,
1066 MHz, 3.6 GT/s– Dual 25 W
AMD Athlon II P340 (2.2 GHz, 1 MB L2,
1066 MHz, 3.2 GT/s– Dual 25 W
AMD V160™ (2.4 GHz, 512 KB L2, 1066
MHz, 3.2 GT/s) - SC 25 W
AMD V140™ (2.3 GHz, 512 KB L2, 1066
MHz, 3.2 GT/s) - SC 25 W
Intel HM
ˋ65 Express Chipset
Intel® 2nd
Generation
Discrete
√
UMA
√
√
√
√
AMD A50M FCH
AMD A60M FCH
AMD RS880M + SB820M
AMD RS880 MD + SB820M
Intel HD Graphics 3000
Intel HD Graphics
ATI Radeon™ HD 6470M with 512 MB of dedicated video memory (64Mx16 DDR3,
900 MHz x 4 PCs)
√
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Intel® Previous
Generation
Discrete UMA
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AMD
UMA
2 Chapter 1 Product description ENWW
ENWW
Panel
Memory
Category
Hard drives
Description
ATI Radeon HD 6470M with 1 GB of dedicated video memory (128Mx16
DDR3, 900 MHz x 4 PCs)
AMD Radeon HD 6620M
AMD Radeon HD 6520M
AMD Radeon HD 6480M
ATI Mobility Radeon™ HD 4250 Graphics
Support for BD and/or HD DVD playback with HD Decode, and DX10/DX11
Support for HD-DVD playback with HD decoder and DX11 and HDMI
Support for BACO
39.6-cm (15.6-in) HD LED BrightView
(1366 x 768)
16:9 wide aspect ratio
2 customer-accessible/upgradable
SODIMM slots:
●
DDR3-1333 MHz Dual Channel
Support
●
DDR3-1066 MHz Dual Channel
Support (DDR3-1333 downgraded to
DDR3-1066)
Supports up to 8 GB of system memory in the following configurations:
●
8192 MB (4096 MB x 2)
●
6144 MB (4096 MB × 1 + 2048 x 1)
●
4096 MB (4096 MB × 1)
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4096 MB (2048 MB × 2)
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3072 MB (1024 MB × 1 + 2048 MB ×
1)
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2048 MB (2048 MB × 1)
●
2048 MB (1024 MB × 2)
●
1024 (1024 MB x 1)
Supports the following 9.5 mm, 6.35-cm
(2.5 in) SATA hard drives:
●
750 GB, 5400 rpm
●
7200
●
640 GB, 5400 rpm
Intel® 2nd
Generation
Discrete
√
UMA
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Intel® Previous
Generation
Discrete
√
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√
√
√
√
√
√
√
√
√
√
√
√
√
UMA
√
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AMD
UMA
√
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3
Category Description
●
500 GB, 7200 rpm
●
500 GB, 5400 rpm
Supports the following 7 mm, 6.3-cm (2.5
in) SATA hard drives:
●
320 GB, 7200 rpm
●
5400
●
250 GB, 7200 rpm
Optical drives
12.7 mm (0.50-in) fixed SATA tray load
Supports Zero-Power Sleep mode
DVD±RW and CD-RW SuperMulti
Double-Layer Combo Drive with
LightScribe*
Webcam
Audio
Ethernet
NOTE: *Select models only.
DVD±RW and CD-RW SuperMulti
Double-Layer Combo (by means of SW
Control) Drive
Blu-ray Disc ROM with DVD±R/RW
SuperMulti Double-Layer Drive with
LightScribe*
NOTE: *Select models only.
Blu-ray Disc ROM with DVD±R/RW
SuperMulti Double-Layer (by means of
SW Control) Drive
VGA camera (640x480 by 24 frames per second), fixed angle, with activity light and single digital microphone
High-definition audio supports:
Microsoft® premium requirements with
HP Altec Lansing speakers
SRS Premium Sound technology
Integrated 10/100 network interface card
(NIC)
Integrated wireless local area network
(WLAN) options by way of wireless module and 2 wireless antennas built into display assembly
Supports the following WLAN formats:
Intel Centrino® Wireless-N 1000
(802.11b/g/n)
Intel Centrino® Wireless-N 1030 +
Bluetooth (802.11b/g/n)
Intel® 2nd
Generation
Discrete
√
√
UMA
√
√
√ √
Intel® Previous
Discrete
√
√
√
√
√
Generation
UMA
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UMA
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AMD
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4 Chapter 1 Product description ENWW
ENWW
Category
External media card
Internal card
Ports
Keyboard/ pointing devices
Description
Atheros AR9285 802.11b/g/n 1x1 WiFi
Adapter
Ralink 5390GN 802.11b/g/n 1x1 WiFi
Adapter
Broadcom 4313 802.11b/g/n 1x1 WiFi and
2070 Bluetooth 2.1+EDR Combo adapter
(BT3.0+HS ready)
Ralink 5390BC8 802.11b/g/n 1x1 WiFi and Bluetooth 3.0+HS Combo Adapter
Digital Media Slot supporting SD, SDHC,
SDXC (UHS104 compliant), and MMC
One half-size Mini Card slot for WLAN
Audio-in (digital microphone)
Audio-out (stereo headphone)
Intel® 2nd
Generation
Discrete
√
UMA
√
√
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√
√
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√
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(HDMI) version 1.4 supporting up to
1920x1200 @ 60Hz
Hot plug/unplug with auto-detect for correct output to wide-aspect vs. standard aspect video
√ √
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√
Three USB 2.0 ports
VGA (Dsub 15-pin) supporting the following:
●
2048 x 1536 external resolution @
75Hz
●
2048 x 1536 external resolution @
85Hz
AC Smart Pin adapter
39.62-cm (15.6-in), full-size keyboard
√
√
√
√
√ √ TouchPad with 2 buttons (multitouch gestures, 2-finger scrolling, pinch zoom, and taps enabled as default)
6-cell, 2.22 Ah, 47 Wh battery √ √
Power requirements
6-cell, 2.55 Ah, 55 Wh battery
Batteries support fast charge
65-W AC Smart adapter with localized cable plug support
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Intel® Previous
Generation
Discrete
√
UMA
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AMD
UMA
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5
Category Description
Security
90-W AC Smart adapter with localized cable plug support
Kensington Security Lock
Operating system
Intel AT-p Ready
Preinstalled:
Windows 7® Home Premium (64 bit)
FreeDOS
Serviceability End-user replaceable parts:
√
√
√
√
√
√
√
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Intel® 2nd
Generation
Discrete
√
UMA
Intel® Previous
Generation
Discrete
√
UMA
√ √ √ √
√
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AMD
UMA
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6 Chapter 1 Product description ENWW
2 External component identification
Top
TouchPad
ENWW
Component
(1)
TouchPad light
(2)
(3)
(4)
(5)
TouchPad on/off button
Left TouchPad button
TouchPad zone
Right TouchPad button
Description
●
Off: The TouchPad is on.
●
Amber: The TouchPad is off.
Turns the TouchPad on and off. Quickly double-tap the
TouchPad button to turn the TouchPad on and off.
Functions like the left button on an external mouse
Moves the pointer and selects or activates items on the screen
Functions like the right button on an external mouse
Top 7
Lights
Component
(1)
(2)
(3)
Caps lock light
Power light
(4)
Wireless light
Description
●
Off: The TouchPad is on.
●
Amber: The TouchPad is off.
●
White: Caps lock is on.
●
Off: Caps lock is off.
●
On: The computer is on.
●
Blinking: The computer is in Sleep mode.
●
Off: The computer is off or in Hibernation mode.
●
White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
●
Amber: All wireless devices are off.
8 Chapter 2 External component identification ENWW
Button
Component
Power button
Description
●
When the computer is off, press the power button to turn on the computer.
●
When the computer is on, press the power button briefly to initiate Sleep mode.
●
When the computer is in Sleep mode, press the power button briefly to exit Sleep mode.
●
When the computer is in Hibernation mode, press the power button briefly to exit Hibernation mode.
If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide.
ENWW Top 9
Keys
Component
(1)
(2)
(3)
esc key fn key
Windows logo key
(4)
(5)
Windows applications key
Action keys
Description
Displays system information when pressed in combination with the fn key
Displays system information when pressed in combination with the esc key
Displays the Windows Start menu
Displays a shortcut menu for items beneath the pointer
Execute frequently used system functions
10 Chapter 2 External component identification ENWW
Front
Component Description
ENWW Front 11
Right side
Component
(1)
(2)
(3)
(4)
Optical drive
Optical drive light
Optical drive button
USB port
(5)
AC adapter light
(6)
(7)
Power connector
Security cable slot
Description
Plays optical discs, such as CDs, DVDs, and Blu-ray discs
Green: The optical drive is being accessed.
Ejects the media tray of the optical drive.
Connects an optional USB device
●
Blinking white: The battery is low.
●
Solid white: The computer is connected to external power.
●
Amber: The computer is charging the battery.
●
Off: The computer is not connected to external power.
Connects an AC adapter
Attaches an optional security cable to the computer
NOTE:
The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.
12 Chapter 2 External component identification ENWW
Left side
ENWW
Component
(1)
(2)
External monitor port
Vents (2)
(5)
(6)
(7)
(3)
(4)
RJ-45 (network) jack
HDMI port
USB ports (2)
Audio-in (microphone) jack
Audio-out (headphone) jack
Description
Connects an external VGA monitor or projector
Enable airflow to cool internal components
NOTE:
The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Connects a network cable
Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component
Connect optional USB devices
Connects an optional computer headset microphone, stereo array microphone, or monaural microphone
Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio
WARNING!
To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the
Regulatory, Safety and Environmental Notices.
NOTE:
When a device is connected to the jack, the computer speakers are disabled.
Left side 13
Component
(8)
Digital Media Slot
(9)
(10)
Hard drive light
Power light
Description
Supports the following optional digital card formats:
●
MultiMedia Card (MMC)
●
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity (SDHC) Memory Card
●
Secure Digital Extended Capacity (SDXC) Memory
Card
●
White: The hard drive is being accessed.
●
White: The computer is on.
●
Blinking white: The computer is in Sleep mode.
14 Chapter 2 External component identification ENWW
Display
ENWW
Component
(1)
(2)
(3)
WLAN antennas (2)*
Webcam light
Webcam
Description
Send and receive wireless signals to communicate with wireless local area networks (WLANs)
On: The webcam is in use.
Records video and captures still photographs
To use the webcam, select Start > All Programs > Cyberlink
YouCam.
(4)
Internal microphone Records sound
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Display 15
Bottom
Component
(1)
(2)
Battery bay
Vents (5)
(3)
(4)
Battery release latch
Service cover
Description
Holds the battery
Enable airflow to cool internal components
NOTE:
The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Releases the battery from the battery bay
Provides access to the hard drive, wireless modules, and memory modules
16 Chapter 2 External component identification ENWW
3 Illustrated parts catalog
Serial number location
When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the computer.
ENWW
Component
(1)
(2)
(3)
Product name
Serial number (s/n)
Part number/Product number (p/n)
(4)
(5)
Warranty period
Model description
Description
The name affixed to the front of the computer.
An alphanumeric identifier that is unique to each product.
This number provides specific information about the product’s hardware components. The part number helps a service technician to determine what components and parts are needed.
The duration of the warranty period for the computer.
An alphanumeric identifier used to locate documents, drivers, and support for the computer.
Serial number location 17
Computer major components
18 Chapter 3 Illustrated parts catalog ENWW
ENWW
(7)
(8)
(9)
(10)
(4)
(5)
(6)
(3)
(2)
Item
(1)
Description Spare part number
39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED), BrightView (1366
x 768) display assembly:
NOTE:
For more information on the display assembly internal component spare part
information, See Display assembly components on page 24 .
●
For use in Charcoal Grey computer models
●
For use in Ocean Drive computer models
●
For use in Sonoma Red computer models
●
For use in Luminous Rose computer models
●
For use in Pewter computer models
●
For use in Pacific Blue computer models
●
For use in Pearl Pink computer models
●
For use in Sweet Purple computer models
●
For use in Butter Gold computer models
Keyboard (includes keyboard cable):
●
For use in the United States, Black
●
For use in French Canada, Black
●
For use in the United States, Pink
●
For use in French Canada, Pink
Top cover (includes TouchPad board):
●
For use in Ocean Drive computer models
●
For use in Luminous Rose computer models
●
For use in Sweet Purple computer models
●
For use in Butter Gold computer models
●
●
●
For use in Sonoma Red computer models
●
For use in Pacific Blue computer models
●
For use in Pewter computer models
For use in Charcoal Grey computer models
For use in Pearl Pink computer models
639512-001
639513-001
639514-001
639515-001
639516-001
639517-001
639518-001
639519-001
639520-001
640892-001
640892-121
651083-001
651083-121
639527-001
639528-001
639529-001
639530-001
639531-001
639532-001
639533-001
639534-001
639535-001
Security lock bracket (included with base enclosure)
Power connector (includes cable)
USB board
640891-001
640883-001
Power button board
640884-0011
Optical drive board 640886-001
Speaker assembly (includes cable)
Touch Pad button board (with cable)
639573-001
640885-001
Computer major components 19
Item
(12 &
15)
(11 &
14)
Description
System board (includes replacement thermal material):
●
For use in Intel HM55 UMA computer models
●
For use in Intel HM65 UMA computer models
●
For use in Intel HM55 discrete, 512 M, computer models
●
For use in Intel HM55 discrete, 1 GB, computer models
●
For use in Intel HM65 discrete, 512 M, computer models
●
For use in Intel HM65 discrete, 1 GB, computer models
●
For use in AMD UMA computer models
●
For use in Intel HM55 i3-370M UMA computer models.
●
For use in Intel HM65 UMA 1.1 computer models
●
For use in Intel HM65 discrete 512MB computer models
●
For use in Intel HM65 discrete 1GB computer models
●
For use in E350 UMA computer models
●
For use in 6470M discrete 512MB computer models
●
For use in 6470M 1GB computer models
●
For use in BD UMA computer models
●
For use in BD A60M UMA computer models
●
For use in BD E450 UMA computer models
Processor (includes replacement thermal material)
Spare part number
●
Intel Core i7-2620M processor (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3), Dual
35 W
631252-001
●
Intel Core i5-2540M processor (2.6 GHz,SC turbo up to 3.3 GHz, 3 MB L3), Dual 35
W
●
Intel Core i5-2520M processor (2.5 GHz, SC turbo up to 3.2 GHz, 3 MB L3), Dual 35
W
631255-001
631253-001
●
Intel Core i5-2410M processor (2.3 GHz, SC turbo up to 2.9 GHz, 3 MB L3), Dual 35
W
638039-001
●
Intel Core i3 2310M (2.1 GHz, 3 MB L3) Dual 35 W 638037-001
●
Intel Core i5-480M processor (2.66 GHz, SC turbo up to 2.93 GHz, 3 MB L3), Dual
35 W
●
Intel Core i3-390M processor (2.66 GHz, 3 MB L3), Dual 35 W
●
Intel Core i3-380M processor (2.53 GHz, 3 MB L3), Dual 35 W
●
Intel Pentium P6300 (2.26 GHz, 3 MB L3), Dual 35 W
●
Intel Pentium P6200 (2.13 GHz, 3 MB L3), Dual 35 W
●
Phenom II N970 (2.2 GHz, 2 MB L2, 1333 MHz, 3.6GT/s –Quad 35 W
634693-001
634692-001
625823-001
635500-001
625831-001
635496-001
639521-001
639522-001
639523-001
639524-001
639525-001
639526-001
640893-001
653087
657459
657461
657462
646738
647217
647218
647219
649288
657146
20 Chapter 3 Illustrated parts catalog ENWW
ENWW
Item
(13 &
16)
(17)
(18)
Description
●
Phenom II P960 (1.8 GHz, 2 MB L2, 1066 MHz, 3.6GT/s – Quad 25 W
●
Phenom II N870 (2.3 GHz, 1.5 MB L2, 1333 MHz, 3.6GT/s –Triple 35 W
●
Phenom II P860 (2.0 GHz, 1.5 MB L2, 1066 MHz, 3.6GT/s –Triple 25 W
●
Phenom II N850 (2.2 GHz, 1.5 MB L2, 1333 MHz, 3.6GT/s –Triple 35 W
●
Phenom II N660 (3.0 GHz, 2 MB L2, 1333 MHz, 3.6GT/s –Dual 35 W
●
Phenom II P650 (2.6 GHz, 2 MB L2, 1066 MHz, 3.6GT/s – Dual 25 W
●
Turion II P560 (2.5 GHz, 2 MB L2, 1066 MHz, 3.6GT/s–Dual 25 W
●
Athlon II P360 (2.3 GHz, 1 MB L2, 1066 MHz, 3.6GT/s–Dual 25 W
●
Athlon II P340 (2.2 GHz, 1 MB L2, 1066 MHz, 3.2GT/s–Dual 25 W
●
V160 (2.4 GHz, 512 KB L2, 1066 MHz, 3.2 GT/s) – SC 25 W
●
V140 (2.3 GHz, 512 KB L2, 1066 MHz, 3.2 GT/s) – SC 25 W
●
Pentium B940 (2GHz) processor
●
Pentium B950 (2.1GHz) processor
●
Pentium i3-2350M (2.3GHz) processor
●
Pentium i5-2430M (2.4GHz) processor
Fan/heat sink assembly (includes replacement thermal material):
●
For use in AMD UMA computer models
●
For use in Intel UMA computer models
●
For use in Intel discrete computer models
●
For use in BGA UMA computer models
●
For use in Intel discrete computer models
●
For use in Intel discrete computer models
●
For use in UMA discrete computer models
Base enclosure
Wireless (WLAN) module
●
Atheros AR9285 802.11a/b/g/n 2x2 WiFi adapter for use in Canada, the Cayman
Islands, Guam, Puerto Rico, the United States, and the US Virgin Islands
Spare part number
634689-001
635495-001
634688-001
616345-001
635494-001
634687-001
634691-001
636635-001
616343-001
636634-001
616333-001
653337
653338
653340
653341
640896-001
641024-001
641025-001
657143
640897
657144
657145
639569-001
580101-001
Computer major components 21
(21)
(20)
(19)
Item Description Spare part number
●
Intel WiFi Link 5100 802.11/b/g/n WLAN module for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba,
Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina
Faso, Burundi, Cameroon, Canada, Cape Verde, the Cayman Islands, the Central
African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia,
Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guam, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's
Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the
Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and
Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra
Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the
Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, the U.S.
Virgin Islands, the United States, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
593530–001
●
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter
(BT3.0+HS ready)
600370–001
●
Intel Centrino® Wireless-N 1030 + Bluetooth (802.11b/g/n)
●
Intel Centrino® Wireless-N 1000 (802.11b/g/n)
●
Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter
●
Ralink 5390BC8 802.11b/g/n 1x1 WiFi and Bluetooth 3.0+HS Combo Adapter
631956-001
593530-001
630703-001
630705-001
●
Realtec RTL8191SE 802.11b/g/n 1x1 WiFi Adapter
●
Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter
●
Atheros AR9285 802.11b/g/n WiFi + Bluetooth Adapter
Memory modules (1066 MHz, DDR3)
640926-001
602993-001
593127-001
●
2 GB PC3-10600 MHz
●
4 GB PC3 10600 1333 MHz shared
●
1 GB PC3 10600 1333 MHz shared
RTC battery (includes mounting adhesive)
581096-001
621569-001
639738-001
449137-001
Hard drive
Supports the following 9.5 mm, 6.35 cm (2.5 in) SATA hard drives:
●
750 GB, 5400 rpm
●
640 GB, 5400 rpm
634250-001
603785-001
22 Chapter 3 Illustrated parts catalog ENWW
Item
(22)
(23)
(24)
(25)
Description
●
500 GB, 7200 rpm
●
500 GB, 5400 rpm
Supports the following 7.0 mm, 6.35 cm (2.5 in) SATA hard drives:
●
320 GB, 7200 rpm
●
250 GB, 7200 rpm
●
Hard Drive Hardware Kit (not illustrated, includes bracket and screws)
Optical drive (includes optical drive bezel and bracket)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe*
Blu-ray Disc ROM with LightScribe* DVD±R/RW SuperMulti Double-Layer Drive
NOTE: *Select models only.
Hard drive connector board
Battery
●
6-cell Li-lon, 2.20 Ah, 47 Wh
●
6-cell Li-lon, 2.55 Ah, 55 Wh
Rubber Kit (not illustrated, includes bumper and rubber feet)
Plastics Kit (includes service access cover)
Spare part number
634925-001
634638-001
634862-001
634861-001
640878-001
639570-001
639571-001
644525-001
593553-001
593554-001
639572-001
640889-001
ENWW Computer major components 23
Display assembly components
Item
(5)
(6)
(7)
(8)
(1)
(2)
(3)
(4)
Description
Display bezel
Webcam module
39.6-cm (15.6-in) high-definition, BrightView LED display panel
Display hinges
Display hinge covers
Display cable
Wireless antenna (includes wireless antenna transceivers and cable)
Display back cover (includes logo):
●
For use in Pewter computer models
●
For use in Charcoal Grey computer models
●
For use in Sonoma Red computer models
24 Chapter 3 Illustrated parts catalog
Spare part number
639509-001
640880-0011
641663-001
639511-001
640887-001
639510-001
639499-001
639500-001
639501-001
639502-001
ENWW
Item Description
●
For use in Pacific Blue computer models
●
For use in Pearl Pink computer models
●
For use in Ocean Drive computer models
●
For use in Luminous Rose computer models
●
For use in Sweet Purple computer models
●
For use in Butter Gold computer models
Display Screw Kit (not illustrated)
Display Rubber Kit (not illustrated, includes display bumper strips)
Spare part number
639503-001
639504-001
639505-001
639506-001
639507-001
639508-001
640881-001
640882-001
ENWW Display assembly components 25
Mass storage devices
Item
(2)
(3)
(1)
Description
Hard drive
Supports the following 9.5 mm, 6.3 cm (2.5 in) SATA hard drives:
●
750 GB, 5400 rpm
●
640 GB, 5400 rpm
●
500 GB, 7200 rpm
●
500 GB, 5400 rpm
Supports the following 7 mm, 6.3 cm (2.5 in) SATA hard drives:
●
320 GB, 7200 rpm
●
250 GB, 7200 rpm
Hard drive bracket (included with hard drive)
Optical drive (12.7 mm, SATA, fixed, includes bezel and bracket)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe*
Blu-ray Disc ROM with LightScribe* DVD±R/RW SuperMulti Double-Layer Drive
NOTE: *Select models only.
Hard Drive Hardware Kit (not illustrated, includes bracket and screws)
Spare part number
634250-001
603785-001
634925-001
634638-001
634862-001
634861-001
639570-001
639571-001
640878–001
26 Chapter 3 Illustrated parts catalog ENWW
Miscellaneous parts
Description
AC adapters
●
65-W AC adapter
●
90-W AC adapter
Power cord, AC, 3 wire, black, 1.83-m
TouchPad button board
Screw kit
●
Phillips 2.0 x 2.0 (pan-head) screw
●
Phillips 3.0 x 1.5 screw
●
Phillips 3.0 x 2.0 screw
●
Phillips 3.0 x 3.0 screw
●
Phillips 4.0 x 2.0 (captive) screw
●
Phillips 6.0 x 2.5 screw
●
Phillips 10.0 x 2.0 (captive) screw
Spare part number
609939-001
620656-001
490371-001
640885-001
640879-001
ENWW Miscellaneous parts 27
Sequential part number listing
Spare part number
449137-001
490371-001
640886-001
580101-001
581096-001
593127-001
593530-001
593553–001
593554-001
600370-001
603785-001
609939-001
602993-001
616333-001
616343-001
616345-001
620656-001
621569-001
Description
RTC battery
Power cord, AC, 3 wire, black, 1.83-m
Optical drive board
Atheros AR9285 802.11a/b/g/n 2x2 WiFi adapter for use in Canada, the Cayman Islands,
Guam, Puerto Rico, the United States, and the US Virgin Islands
2 GB memory module, 1066 MHz, DDR3
Atheros AR9285 802.11b/g/n WiFi + Bluetooth Adapter
Intel WiFi Link 5100 802.11/b/g/n WLAN module for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin,
Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Canada, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia,
Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guam, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the
Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua
New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland,
Portugal, Puerto Rico, the Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao
Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra
Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South
Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab
Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Battery, 6-cell, 2.20 Ah, 47 Wh
Battery, 6-cell, 2.55 Ah, 55 Wh
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter
(BT3.0+HS ready)
640 GB, 5400 rpm 9.5 mm, 6.35 cm (2.5 in) SATA hard drive
65 W AC adapter
Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter
V140 processor (2.3GHz, 512K L2, 1066MHz, 3.2GT/s), SC 25W
Athlon II P340 processor (2.2GHz, 1MB L2, 1066MHz, 3.2GT/s), Dual 25W
Phenom II N850 processor (2.2GHz, 1.5MB L2, 1333MHz, 3.6GT/s), Triple 35W
90 W AC adapter
4 GB memory module, 10600 1333 MHz shared
28 Chapter 3 Illustrated parts catalog ENWW
ENWW
Spare part number
634925-001
635494-001
635495-001
635496-001
635500-001
636634-001
636635-001
638039-001
638037-001
639499-001
639500-001
639501-001
639502-001
639503-001
639504-001
639505-001
625823-001
625831-001
630703-001
630705-001
631252-001
631253-001
631255-001
631956-001
634250-001
634638-001
634687-001
634688-001
634689-001
634691-001
634692-001
634693-001
634861-001
634862-001
Description
Intel Core™ i3-380M processor (2.53 GHz, 3 MB L3), Dual 35 W
Intel Pentium P6200 processor (2.13 GHz, 3 MB L3), Dual 35 W
Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter
Ralink 5390BC8 802.11b/g/n 1x1 WiFi and Bluetooth 3.0+HS Combo Adapter
Intel Core™ i7-2620M processor (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3), Dual 35 W
Intel Core™ i5-2520M processor (2.5 GHz, SC turbo up to 3.2 GHz, 3 MB L3), Dual 35 W
Intel Core™ i5-2540M processor (2.6 GHz,SC turbo up to 3.3 GHz, 3 MB L3), Dual 35 W
Intel Centrino® Wireless-N 1030 + Bluetooth 802.11 b/g/n adapter
750 GB, 5400 rpm 9.5 mm, 6.35 cm (2.5 in) SATA hard drive
500 GB, 5400 rpm 9.5 mm, 6.35 cm (2.5 in) SATA hard drive
Phenom II P650 processor (2.6GHz, 2MB L2, 1066MHz, 3.6GT/s), Dual 25W
Phenom II P860 processor (2.0GHz, 1.5MB L2, 1066MHz, 3.6GT/s), Triple 25W
Phenom II P960 processor (1.8GHz, 2MB L2, 1066MHz, 3.6GT/s), Quad 25W
Turion II P560 processor (2.5GHz, 2MB L2, 1066MHz, 3.6GT/s), Dual 25W
Intel Core™ i3-390M processor (2.66 GHz, 3 MB L3), Dual 35 W
Intel Core™ i5-480M processor (2.66 GHz, SC turbo up to 2.93 GHz, 3 MB L3), Dual 35 W
250 GB, 7200 rpm, 7.0 mm, 6.35 cm (2.5 in) SATA hard drive
320 GB, 7200 rpm, 7.0 mm, 6.35 cm (2.5 in) SATA hard drive
500 GB, 7200 rpm 9.5 mm, 6.35 cm (2.5 in) SATA hard drive
Phenom II N660 processor (3.0GHz, 2MB L2, 1333MHz, 3.6GT/s), Dual 35W
Phenom II N870 processor (2.3GHz, 1.5MB L2, 1333MHz, 3.6GT/s), Triple 35W
Phenom II N970 processor (2.2GHz, 2MB L2, 1333MHz, 3.6GT/s), Quad 35W
Intel Pentium P6300 processor (2.26 GHz, 3 MB L3), Dual 35 W
V160 processor (2.4GHz, 512K L2, 1066MHz, 3.2GT/s), SC 25W
Athlon II P360 processor (2.3GHz, 1MB L2, 1066MHz, 3.6GT/s), Dual 25W
Intel Core™ i5-2410M processor (2.3 GHz, SC turbo up to 2.9 GHz, 3 MB L3), Dual 35 W
Intel Core i3 2310M processor (2.1 GHz, 3 MB L3), Dual 35 W
Wireless antenna (includes wireless antenna transceivers and cable)
Display back cover (includes logo) for use in Pewter computer models
Display back cover (includes logo) for use in Charcoal Grey computer models
Display back cover (includes logo) for use in Sonoma Red computer models
Display back cover (includes logo) for use in Pacific Blue computer models
Display back cover (includes logo) for use in Pearl Pink computer models
Display back cover (includes logo) for use in Ocean Drive computer models
Sequential part number listing 29
639520-001
639521-001
639522-001
639523-001
639524-001
639525-001
639526-001
639527-001
639528-001
639529-001
639530-001
639531-001
639514-001
639515-001
639516-001
639517-001
639518-001
639519-001
Spare part number
639506-001
639507-001
639508-001
639509-001
639510-001
639511-001
639512-001
639513-001
Description
Display back cover (includes logo) for use in Luminous Rose computer models
Display back cover (includes logo) for use in Sweet Purple computer models
Display back cover (includes logo) for use in Butter Gold computer models
Display bezel
Display cable
Display hinges
39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Charcoal Grey computer models
39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Ocean Drive computer models
39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Sonoma Red computer models
39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Luminous Rose computer models
39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Pewter computer models
39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Pacific Blue computer models
39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Pearl Pink computer models
39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Sweet Purple computer models
39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Butter Gold computer models
System board (includes replacement thermal material) for use in Intel HM55 UMA computer models
System board (includes replacement thermal material) for use in Intel HM65 UMA computer models
System board (includes replacement thermal material) for use in Intel HM55 discrete, 512 M, computer models
System board (includes replacement thermal material) for use in Intel HM55 discrete, 1 GB, computer models
System board (includes replacement thermal material) for use in Intel HM65 discrete, 512 M, computer models
System board (includes replacement thermal material) for use in Intel HM65 discrete, 1 GB, computer models
Top cover (includes TouchPad board) for use in Ocean Drive computer models
Top cover (includes TouchPad board) for use in Luminous Rose computer models
Top cover (includes TouchPad board) for use in Sweet Purple computer models
Top cover (includes TouchPad board) for use in Butter Gold computer models
Top cover (includes TouchPad board) for use in Pewter computer models
30 Chapter 3 Illustrated parts catalog ENWW
ENWW
Spare part number
639532-001
639533-001
639534-001
639535-001
639569-001
639570-001
639571-001
639572-001
639573-001
639738-001
640878-001
640879-001
640880-001
640881-001
640882-001
640883-001
640884-001
640885-001
640887-001
640889-001
640891-001
640892-001
640892-121
640893-001
640896-001
640897
640926-001
641024-001
641025-001
644525-001
Description
Top cover (includes TouchPad board) for use in Charcoal Grey computer models
Top cover (includes TouchPad board) for use in Sonoma Red computer models
Top cover (includes TouchPad board) for use in Pacific Blue computer models
Top cover (includes TouchPad board) for use in Pearl Pink computer models
Base enclosure
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe*
NOTE: *Select models only.
Blu-ray Disc ROM with LightScribe* DVD±R/RW SuperMulti Double-Layer Drive
NOTE: *Select models only.
Rubber Kit (includes bumper and rubber feet)
Speaker assembly (includes cable)
1 GB PC3 10600 1333 MHz shared
Hard Drive Hardware Kit (includes bracket and screws)
Screw Kit
Webcam module
Display Screw Kit
Display Rubber Kit (includes display bumper strips)
USB board
Power button board
Touchpad button board (includes bracket and cable)
Display hinge covers
Plastics Kit (includes service access cover)
Power connector (includes cable)
Keyboard (includes keyboard cable) for use in the United States, Black
Keyboard for use in French Canada, Black
System board (includes replacement thermal material) for use in AMD computer models
Fan/heat sink assembly (includes replacement thermal material) for use in AMD computer models
Fan/heat sink assembly (includes replacement thermal material) for use in discrete computer models
Realtec RTL8191SE 802.11b/g/n 1x1 WiFi Adapter
Fan/heat sink assembly (includes replacement thermal material) for use in Intel UMA computer models
Fan/heat sink assembly (includes replacement thermal material) for use in Intel discrete computer models
Hard drive connector board
Sequential part number listing 31
657144
657145
657146
657459
657461
657462
Spare part number
646738
647217
653337
653338
653339
653340
653341
657143
647218
647219
649288
651083-001
651083-121
653087
Description
System board (includes replacement thermal material) for use in E350 UMA computer models
System board (includes replacement thermal material) for use in 6470M 512MB computer models
System board (includes replacement thermal material) for use in 6470M 1GB computer models
System board (includes replacement thermal material) for use in UMA computer models
System board (includes replacement thermal material) for use in A60M UMA computer models
Keyboard for use in the United States, Pink
Keyboard for use in French Canada, Pink
System board (includes replacement thermal material) for use in HM55 i3-370M UMA computer models
Pentium B940 (2GHz) processor
Pentium B950 (2.1GHz) processor i3-2330M (2.2 GHz) processor i3-2350M (2.3GHz) processor i5-2430M (2.4GHz) processor
Fan/heat sink assembly (includes replacement thermal material) for use in UMA computer models
Fan/heat sink assembly (includes replacement thermal material) for use in discrete computer models
Fan/heat sink assembly (includes replacement thermal material) for use in UMA computer models
System board (includes replacement thermal material) for use in E450 UMA computer models
System board (includes replacement thermal material) for use in HM65 UMA 1.1 computer models
System board (includes replacement thermal material) for use in HM65 discrete 512MB computer models
System board (includes replacment thermal material) for use in HM65 discrete 1GB computer models
32 Chapter 3 Illustrated parts catalog ENWW
4 Removal and replacement procedures
Preliminary replacement requirements
Tools required
The following tools are needed to complete the removal and replacement procedures:
●
Flat-bladed screwdriver
●
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
Service considerations
Before disassembly or assembly procedures, review and adhere to all service considerations.
NOTE:
As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Plastic parts
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
ENWW Preliminary replacement requirements 33
Cables and connectors
CAUTION:
When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Drive handling
CAUTION:
Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”
34 Chapter 4 Removal and replacement procedures ENWW
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage might have occurred.
An electronic device exposed to ESD might not be affected at all and can work perfectly throughout a normal cycle. Or the device might function normally for a while, then degrade in the internal layers, reducing its life expectancy.
CAUTION:
To prevent damage to the computer when removing or installing internal components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
CAUTION:
A product can be degraded by as little as 700 V.
Event
Walking across carpet
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
Typical electrostatic voltage levels
10%
Relative humidity
40%
35,000 V
12,000 V
6,000 V
2,000 V
11,500 V
14,500 V
26,500 V
21,000 V
15,000 V
5,000 V
800 V
700 V
4,000 V
5,000 V
20,000 V
11,000 V
55%
7,500 V
3,000 V
400 V
400 V
2,000 V
3,500 V
7,000 V
5,000 V
ENWW Preliminary replacement requirements 35
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.
●
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.
●
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
36 Chapter 4 Removal and replacement procedures ENWW
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Antistatic plastic
Carbon-loaded plastic
Metallized laminate
Use
Bags
Floor mats
Floor mats
Voltage protection level
1,500 V
7,500 V
5,000 V
ENWW Preliminary replacement requirements 37
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 78 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
Serial number
The serial number label, located in the battery bay of the computer, provides important information that you may need when contacting technical support.
(1) Product name
(2) Serial number
(3) Product number
(4) Warranty period
(5) Model description (select models)
38 Chapter 4 Removal and replacement procedures ENWW
Computer feet
Description
Rubber Feet Kit
Spare part number
639572-001
The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below.
ENWW Component replacement procedures 39
Battery
Description
6 cell, 2.20 Ah, 47 Wh
6 cell, 2.55 Ah, 55 Wh
Spare part number
593553-001
593554-001
Before disassembling the computer:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.
Remove the battery:
1.
Turn the computer upside down on a flat surface.
2.
Slide the battery release latch (1) to release the battery.
3.
Pivot the battery (2) upward and lift it out of the computer (3).
To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge downward until the battery is seated. The battery release latch automatically locks the battery into place.
40 Chapter 4 Removal and replacement procedures ENWW
Service access cover
Description
Plastics Kit (contains only the service access cover)
Spare part number
640889-001
Before removing the service access cover, remove the battery (see
)
1.
Position the computer upside down, with the front toward you.
2.
Loosen the two Phillips 4.0 x 2.0 captive screws (1) that secure the service access cover to the computer.
3.
Remove the service access cover (2).
ENWW
Reverse this procedure to install the service access cover.
Component replacement procedures 41
Hard drive
NOTE:
The hard drive spare part kit includes a hard drive bracket and hard drive connector. The hard drive bracket and hard drive connector, as well as the hard drive bracket screws, are also available in the Hard Drive Hardware Kit.
Spare part number Description
Supports the following 9.50 mm, 6.35 cm (2.50 in) SATA hard drives:
750 GB, 5400 rpm
640 GB, 5400 rpm
500 GB, 7200 rpm
500 GB, 5400 rpm
Supports the following 7.00 mm, 6.35 cm (2.50 in) SATA hard drives:
320 GB, 7200 rpm
250 GB, 7200 rpm
Hard Drive Hardware Kit (not illustrated, includes connector, bracket, and screws)
634250-001
603785–001
634925-001
634638-001
634862-001
634861-001
640878-001
Before removing the hard drive, remove the following components:
1.
Battery (see
)
2.
Service access cover (see
Service access cover on page 41 )
Remove the hard drive:
1.
Use the rubber tab on the hard drive bracket (1) to move the hard drive to the left and disconnect it from the hard drive adapter.
2.
Lift the hard drive (2) out of the hard drive bay.
42 Chapter 4 Removal and replacement procedures ENWW
3.
To replace the hard drive bracket, remove the four Phillips 3.0×3.0 screws (1) that secure the hard drive bracket to the hard drive.
4.
Pull the bracket (2) straight up to remove it from the hard drive.
5.
To replace the hard drive adapter, remove the Phillips panhead 2.0 x 2.0 screw (1), and then disconnect the adapter from the system board at the outside edge (2).
6.
Then lift the adapter out at a 45-degree angle (3).
ENWW
Reverse this procedure to install the hard drive.
Component replacement procedures 43
Optical drive
NOTE:
The optical drive spare part kit includes an optical drive bezel and optical drive bracket.
Description
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe*
Blu-ray Disc ROM with LightScribe* DVD±R/RW SuperMulti Double-Layer Drive
NOTE: *Select models only.
Spare part number
639570-001
639571-001
Before removing the optical drive:
1.
Battery (see
)
2.
Service access cover (see
Service access cover on page 41 )
Remove the optical drive:
1.
Remove the Phillips 6.0 x 2.5 screw (1) that secures the optical drive to the computer.
2.
Insert a straightened paper clip (2), into the release access opening in the bezel, and then press inward.
3.
Grasp the bezel and slide the optical drive out of the computer (3).
4.
To replace the optical drive bracket, position the optical drive with the optical drive bracket toward you.
5.
Remove the two Phillips 3.0 x 2.0 screws (1) that secure the optical drive bracket to the optical drive.
44 Chapter 4 Removal and replacement procedures ENWW
6.
Remove the optical drive bracket (2).
Reverse the above procedure to reassemble and install the optical drive.
ENWW Component replacement procedures 45
WLAN module
Description Spare part number
Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the United States, and the US Virgin Islands
580101-001
Intel WiFi Link 5100 802.11/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cameroon, Canada, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea,
Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guam, Guinea, Guinea-Bissau, Guyana, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan,
Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the
Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of
Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab
Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
593530-001
600370-001 Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready)
(for model 1.1 only)
Intel Centrino® Wireless-N 1030 + Bluetooth (802.11 b/g/n)
Intel Centrino® Wireless-N 1000 (802.11 b/g/n)
Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter
631956-001
593530-001
630703-001
Ralink 5390BC8 802.11b/g/n 1x1 WiFi and Bluetooth 3.0+HS Combo Adapter
Realtec RTL8191SE 802.11b/g/n 1x1 WiFi Adapter
Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter
Atheros AR9285 802.11b/g/n WiFi + Bluetooth Adapter
630705-001
640926-001
602993-001
593127-001
Before removing the WLAN module, remove the following components:
1.
Battery (see
)
2.
Service access cover (see
Service access cover on page 41 )
Remove the WLAN module:
1.
Disconnect the main antenna cable (1) and the auxiliary antenna cable (2) from the wireless module.
2.
Remove the two Phillips 3.0 x 2.0 screws (3) that secure the WLAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
46 Chapter 4 Removal and replacement procedures ENWW
3.
Remove the WLAN module (4) by pulling it away from the slot at an angle.
CAUTION:
To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
NOTE:
WLAN modules are designed with a notch (5) to prevent incorrect insertion into the
WLAN module slot.
Reverse this procedure to install a WLAN module.
ENWW Component replacement procedures 47
Memory module
Description
4 GB PC3 10600 1333 MHz shared
2 GB PC3 10600 MHz
1 GB PC3 10600 1333 MHz shared
Spare part number
621569-001
581096-001
639738-001
Before removing the memory module, remove the following components:
1.
Battery (see
)
2.
Service access cover (see
Service access cover on page 41 )
Remove the memory module:
1.
Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.)
2.
Remove the module (2) by pulling it away from the slot at an angle.
NOTE:
Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot.
Reverse this procedure to install a memory module.
48 Chapter 4 Removal and replacement procedures ENWW
RTC battery
Description
RTC battery (includes mounting adhesive)
Spare part number
449137-001
Before removing the RTC battery, remove the following components:
1.
Battery (see
2.
Service access cover (see
Service access cover on page 41 )
Remove the RTC battery:
1.
Use a sharp, nonconductive tool to release the clip (1) that secures the battery to the system board.
2.
Lift the battery (2) out of the computer.
ENWW
Reverse this procedure to install the RTC battery.
Component replacement procedures 49
Keyboard
Description
For use in the United States, Black
For use in French Canada, Black
For use in the United States, Pink
For use in French Canada, Pink
Spare part number
640892-001
640892-121
651083-001
651083-121
Before removing the keyboard, remove the following components:
1.
Battery (see
)
2.
Service access cover (see
Service access cover on page 41 )
Remove the keyboard:
1.
Remove the Phillips 4.0 x 2.5 screw (1) in the WLAN module bay that secures the keyboard to the computer.
2.
Using a thin, flat-bladed screwdriver, gently pry loose the three snaps (2) inside the battery bay to release the top edge keyboard tabs.
3.
Turn the computer right-side up, with the front toward you.
4.
Open the computer as far as possible.
5.
Lift the rear edge of the keyboard, and then tilt the keyboard forward onto the palm rest (1).
6.
Release the zero insertion force (ZIF) connector (2) to which the keyboard cable is attached, and then disconnect the keyboard cable (3) from the system board.
50 Chapter 4 Removal and replacement procedures ENWW
7.
Remove the keyboard (4).
Reverse this procedure to install the keyboard.
ENWW Component replacement procedures 51
Top cover
Description
For use in Ocean Drive computer models
For use in Luminous Rose computer models
For use in Sweet Purple computer models
For use in Butter Gold computer models
For use in Pewter computer models
For use in Charcoal Grey computer models
For use in Sonoma Red computer models
For use in Pacific Blue computer models
For use in Pearl Pink computer models
Spare part number
639527-001
639528-001
639529-001
639530-001
639531-001
639532-001
639533-001
639534-001
639535-001
Before removing the top cover, remove the following components:
1.
Battery (see
)
2.
Service access cover (see
Service access cover on page 41 )
3.
Hard drive (See
4.
Optical drive (see
5.
WLAN module (see WLAN module on page 46 ).
6.
Memory module (see
).
7.
Keyboard (see
).
Remove the top cover:
1.
Turn the computer right-side up, with the front toward you, and open the computer as far as possible.
52 Chapter 4 Removal and replacement procedures ENWW
2.
Release the three zero insertion force (ZIF) connectors (1) to which the ZIF cables are attached and disconnect the USB cable (2), TouchPad cable (3), and power button cable (4) from the system board.
3.
Remove the six Phillips 4.0 x 2.5 screws that secure the top cover to the computer.
ENWW
4.
Close the computer and turn it upside down, with the front toward you.
Component replacement procedures 53
5.
Remove the three Phillips 3.0 x 2.0 screws in the battery bay, two Phillips 3.0 x 2.0 screws in the optical drive bay, and ten Phillips 6.0 x 2.5 on the base enclosure.
NOTE:
The four screws along the front edge also serve to secure the speakers inside the base enclosure.
6.
Lift the rear edge of the top cover (1) until the top cover disengages from the base enclosure.
Remove the top cover (2).
NOTE:
The TouchPad is glued to the top cover and is included with the top cover spare part.
54 Chapter 4 Removal and replacement procedures ENWW
Reverse this procedure to install the top cover.
ENWW Component replacement procedures 55
Power button board
Description
Power button board
Spare part number
640884-001
Before removing the power button board, remove the following components:
1.
Battery (see
)
2.
Service access cover (see
Service access cover on page 41 )
3.
Hard drive (See
4.
Optical drive (see
5.
WLAN module (see WLAN module on page 46 ).
6.
Memory module (see
)
7.
Keyboard (see
)
8.
Top cover (see Top cover on page 52 )
Remove the power button board:
1.
Turn the top cover upside down with the rear edge toward you.
2.
Remove the Phillips 3.0 x 2.0 screw (1) that secures the power button board to the top cover.
3.
Lift up and remove the power button board (2).
Reverse this procedure to install the power button board.
56 Chapter 4 Removal and replacement procedures ENWW
Speaker assembly
Description
Speaker assembly (includes cable)
Spare part number
639573-001
Before removing the speaker assembly, remove the following components:
1.
Battery (see
2.
Service access cover (see
Service access cover on page 41 )
3.
Hard drive (see
)
4.
Optical drive (see
5.
Keyboard (see
)
6.
Top cover (see Top cover on page 52 )
Remove the speaker assembly:
1.
Disconnect the speaker cable (1) from the system board.
2.
Lift up and remove the speakers (2).
ENWW
Reverse this procedure to install the speaker assembly.
Component replacement procedures 57
TouchPad button board
Description
TouchPad button board (includes bracket and cable)
Spare part number
640885-001
Before removing the TouchPad button board, remove the following components:
1.
Battery (see
)
2.
Service access cover (see
Service access cover on page 41 )
3.
Hard drive (see Hard drive on page 42 )
4.
Optical drive (see
5.
Keyboard (see
)
6.
Top cover (see Top cover on page 52 )
Remove the TouchPad button board:
1.
Release the zero insertion force (ZIF) connector (1) to which the TouchPad button board cable is attached, and then disconnect the cable (2) from the TouchPad.
2.
Slide the TouchPad bracket to the left (3) and then remove it.
3.
Remove the TouchPad button board (4).
Reverse the above procedure to reassemble and install the TouchPad button board.
58 Chapter 4 Removal and replacement procedures ENWW
USB board
Description
USB board
Before removing the USB board, remove the following components:
1.
Battery (see
2.
Service access cover (see
Service access cover on page 41 )
3.
Hard drive (see
)
4.
Optical drive (see
5.
Keyboard (see
)
6.
Top cover (see Top cover on page 52 )
Remove the USB board:
1.
Position the computer right-side up, with the right side toward you.
2.
Release the clips (1) that secure the USB board to the base enclosure.
3.
Lift the USB board (2) straight up to remove it from the computer.
Spare part number
640883-001
ENWW
Reverse this procedure to install the USB board.
Component replacement procedures 59
Security cable lock
NOTE:
The security cable lock is included with the base enclosure, spare part number 639569-001.
Before removing the security cable lock, remove the following components:
1.
Battery (see
)
2.
Service access cover (see
Service access cover on page 41 )
3.
Hard drive (see Hard drive on page 42 )
4.
Optical drive (see
5.
Keyboard (see
)
6.
Top cover (see Top cover on page 52 )
Remove the security cable lock:
1.
Remove the two Phillips 4.0 x 2.5 screws that secure the security lock to the base enclosure.
2.
Lift the security lock straight up to remove it from the computer.
Reverse this procedure to install the security cable lock.
60 Chapter 4 Removal and replacement procedures ENWW
Power connector
Description
Power connector (includes cable)
Before removing the power connector cable, remove the following components:
1.
Battery (see
2.
Service access cover (see
Service access cover on page 41 )
3.
Hard drive (see
)
4.
Optical drive (see
5.
Keyboard (see
)
6.
Top cover (see Top cover on page 52 )
Remove the power connector:
1.
Turn the computer right-side up, with the right side toward you.
2.
Disconnect the power connector cable (1) from the system board.
3.
Lift the power connector (2) from the clips built into the base enclosure.
Spare part number
640891-001
ENWW
Reverse this procedure to install the power connector.
Component replacement procedures 61
Display assembly
Description
39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) BrightView display assembly:
●
For use in Charcoal Grey computer models
●
For use in Ocean Drive computer models
●
For use in Sonoma Red computer models
●
For use in Luminous Rose computer models
●
For use in Pewter computer models
●
For use in Pacific Blue computer models
●
For use in Pearl Pink computer models
●
For use in Sweet Purple computer models
●
For use in Butter Gold computer models
Spare part number
639512-001
639513-001
639514-001
639515-001
639516-001
639517-001
639518-001
639519-001
639520-001
Before removing the display assembly, remove the following components:
1.
Battery (see
)
2.
Service access cover (see
Service access cover on page 41 )
3.
Optical drive (see
4.
WLAN module (see WLAN module on page 46 )
5.
Keyboard (see
)
6.
Top cover (see Top cover on page 52 )
7.
USB board (see
Remove the display assembly:
1.
Turn the computer right-side up, with the front toward you.
2.
Open the computer as far as possible.
3.
Disconnect the display panel cable (1) from the system board and remove it from its routing channel.
4.
Pull the antenna cables through the opening in the base enclosure (2), and then disengage the cables from the clip in the routing channel leading to the display hinge.
CAUTION:
Support the display assembly when removing the display screws in the following steps. Failure to support the display assembly can result in damage to the assembly and other components.
5.
Remove the five Phillips 6.0 x 2.5 screws (3) that secure the display assembly to the computer.
62 Chapter 4 Removal and replacement procedures ENWW
6.
Lift the display panel (4) straight up to remove it.
Reverse this procedure to install the display assembly.
ENWW Component replacement procedures 63
7.
To replace any of the display assembly internal components, remove the following screw covers and screws:
(1) Two Mylar screw covers on the display bezel bottom edge
(2) Two Phillips 4.0 x 2.5 screws
The display screw covers are included in the Display Rubber Kit, spare part number
640882-001.
8.
Flex and lift up on the inside edges of the bezel on the left side (1), the top and bottom (2), and the right side (3) until the bezel disengages from the display back cover.
9.
Remove the display bezel (4).
Reverse this procedure to install the display bezel.
64 Chapter 4 Removal and replacement procedures ENWW
10.
To replace the webcam module (select models only), lift the webcam module as far from the display enclosure as the webcam module cable allows.
11.
Disconnect the webcam module cable (1) from the webcam module, and then remove the webcam module (2). The webcam module is available using spare part number 640880-001.
Reverse this procedure to install the webcam module.
12.
To replace the display hinge covers, remove the three Phillips 4.0 x 2.5 screws (1) that secure the covers to the display enclosure.
ENWW Component replacement procedures 65
13.
Remove the display hinge covers (2). The display hinge covers are available using spare part number 640887-001.
Reverse this procedure to install the display hinge covers.
14.
To replace the display panel, remove five Phillips 4.0 x 2.5 screws (1) that secure the display panel to the display enclosure.
15.
Remove the display panel (2) from the display enclosure. The display panel is available using the spare part number 641663-001.
Reverse this procedure to install the display panel.
66 Chapter 4 Removal and replacement procedures ENWW
16.
To replace the display hinges, remove the two Phillips PM 3.0 x 2.0 screws (1) that secure each hinge to the display panel.
17.
Remove the display hinges (2) from the display panel. The display hinges are available using spare part number 639511-001.
Reverse this procedure to install the display hinges.
18.
To replace the wireless antenna transceivers, lift up on the silver transceiver (1), and then release the adhesive material from the display cover.
19.
Lift up to remove the antenna transceivers (2). The wireless antenna transceivers and cable are available using spare part number 639499-001.
ENWW
Reverse this procedure to install the display wireless antenna transceivers.
Component replacement procedures 67
20.
To remove the display cable from the display panel, lift the tape (1), and disconnect the cable
(2). Then, gently peel the cable away from the display panel (3).
Reverse this procedure to install the display panel.
68 Chapter 4 Removal and replacement procedures ENWW
System board
NOTE:
The system board spare part kit includes UMA or discrete graphics subsystem memory and replacement thermal material.
Description
For use in Intel HM55 UMA computer models
For use in Intel HM65 UMA computer models
For use in Intel HM55 discrete, 512 MB, computer models
For use in Intel HM55 discrete, 1 GB, computer models
For use in Intel HM65 discrete, 512 MB, computer models
For use in Intel HM65 discrete, 1 GB, computer models
For use in AMD UMA computer models
Spare part number
639521-001
639522-001
639523-001
639524-001
639525-001
639526-001
640893-001
When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:
●
Memory modules (see
)
●
WLAN module (see WLAN module on page 46 )
Before removing the system board, remove the following components:
1.
Battery (see
2.
Service access cover (see
Service access cover on page 41 )
3.
Hard drive (see
)
4.
Optical drive (see
5.
WLAN module (see WLAN module on page 46 )
6.
Memory module (see
7.
Keyboard (see
)
8.
Top cover (see Top cover on page 52 )
9.
USB board (see
10.
Display assembly (see
)
11.
Power connector (see Power connector on page 61 )
Remove the optical drive connector board:
1.
Turn the computer right-side up, with the front toward you.
2.
Remove the three Phillips 4.0 x 2.5 screws (1) that secure the optical drive connector board to the computer.
ENWW Component replacement procedures 69
3.
Move the optical drive connector board (2) to the right, and then lift it up to disconnect it from the system board.
Reverse this procedure to install the optical drive connector board.
4.
Remove the three Phillips 3.0 x 2.0 screws (1) that secure the system board to the computer.
70 Chapter 4 Removal and replacement procedures ENWW
5.
Lift the system board (2) from the right edge and pull it away from the base enclosure at an angle.
For AMD computer models, see the following image.
For Intel computer models, see the following image.
ENWW Component replacement procedures 71
When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:
●
Fan/heat sink assembly (see
Fan/heat sink assembly on page 73 )
●
Processor (see
Reverse the disassembly procedure to install the system board.
72 Chapter 4 Removal and replacement procedures ENWW
Fan/heat sink assembly
NOTE:
The fan/heat sink assembly includes replacement thermal material.
Description
For use in AMD UMA computer models
For use in Intel UMA computer models
For use in Intel discrete computer models
Spare part number
640896-001
641024-001
641025-001
Before removing the fan/heat sink assembly, remove the following components:
1.
Battery (see
2.
Service access cover (see
Service access cover on page 41 )
3.
Hard drive (See
4.
Optical drive (see
5.
WLAN module (see WLAN module on page 46 )
6.
Memory module (see
7.
Keyboard (see
)
8.
Top cover (see Top cover on page 52 )
9.
USB board (see
10.
Display assembly (see
)
11.
Power connector (see Power connector on page 61 )
12.
System board (see
Remove the fan/heat assembly (fan/heat sink appearance may vary):
NOTE:
Steps 1 through 5 apply only to computer models equipped with Intel processors.
1.
Turn the system board right-side up, with the front toward you.
2.
Disconnect the fan cable from the system board (1).
3.
Remove the Phillips 3.0 x 2.0 screw (2) that secures the fan/heat sink assembly to the system board.
4.
Follow the sequence embossed on heat sink to loosen the six Phillips 10.0 x 2.0 captive screws
(3) that secure the fan/heat sink assembly to the system board.
NOTE:
Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it might be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
ENWW Component replacement procedures 73
5.
Remove the fan/heat sink assembly (4) by lifting it straight up.
NOTE:
Steps 6 through 10 apply only to computer models equipped with AMD processors.
6.
Turn the system board right-side up, with the front toward you.
7.
Disconnect the fan cable from the system board (1).
8.
Remove the Phillips 3.0 x 2.0 screw (2) that secures the fan/heat sink assembly to the system board.
NOTE:
Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it might be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
9.
Follow the sequence embossed on the heat sink to loosen the six Phillips 10.0 x 2.0 captive screws (3) that secure the fan/heat sink assembly to the system board.
74 Chapter 4 Removal and replacement procedures ENWW
10.
Remove the fan/heat sink assembly (4) by lifting straight up.
Each time the fan/heat sink assembly is removed, the thermal material must be thoroughly cleaned from the system board at locations (1) and (2), from the fan/heat sink assembly at locations (3) and
(5), and from the processor (4). Thermal pads and thermal paste must be installed on all surfaces
before the fan/heat sink assembly is reinstalled.
NOTE:
Thermal pads and thermal paste are included with all fan/heat sink assembly, system board, and processor spare part kits.
The following illustration shows the locations for thermal material on systems with Intel processors.
ENWW
Each time the fan/heat sink assembly is removed, the thermal material must be thoroughly cleaned from the system board at locations (1), (2), and (4), from the fan/heat sink assembly at locations (3),
(5), and (7), and from the processor (6). Thermal pads and thermal paste must be installed on all
surfaces before the fan/heat sink assembly is reinstalled.
The following illustration shows the locations for thermal material on systems with AMD processors.
Component replacement procedures 75
After applying fresh thermal paste to the components, reverse the above procedure to install the fan/ heat sink assembly.
76 Chapter 4 Removal and replacement procedures ENWW
Processor
NOTE:
All processor spare part kits include thermal material.
Description
Intel Core™ i7-2620M processor (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3), Dual 35 W
Intel Core™ i5-2540M processor (2.6 GHz,SC turbo up to 3.3 GHz, 3 MB L3), Dual 35 W
Intel Core™ i5-2520M processor (2.5 GHz, SC turbo up to 3.2 GHz, 3 MB L3), Dual 35 W
Intel Core™ i5-2410M processor (2.3 GHz, SC turbo up to 2.9 GHz, 3 MB L3), Dual 35 W
Intel Core i3 2310M (2.1 GHz, 3 MB L3) Dual 35 W
Intel Core™ i5-480M processor (2.66 GHz, SC turbo up to 2.93 GHz, 3 MB L3), Dual 35 W
Intel Core™ i3-390M processor (2.66 GHz, 3 MB L3), Dual 35 W
Intel Core™ i3-380M processor (2.53 GHz, 3 MB L3), Dual 35 W
Intel Pentium P6300 (2.26 GHz, 3 MB L3), Dual 35 W
Intel Pentium P6200 (2.13 GHz, 3 MB L3), Dual 35 W
Phenom II N970 (2.2GHz, 2MB L2, 1333MHz, 3.6GT/s –Quad 35W
Phenom II P960 (1.8GHz, 2MB L2, 1066MHz, 3.6GT/s – Quad 25W
Phenom II N870 (2.3GHz, 1.5MB L2, 1333MHz, 3.6GT/s –Triple 35W
Phenom II P860 (2.0GHz, 1.5MB L2, 1066MHz, 3.6GT/s –Triple 25W
Phenom II N850 (2.2GHz, 1.5MB L2, 1333MHz, 3.6GT/s –Triple 35W
Phenom II N660 (3.0GHz, 2MB L2, 1333MHz, 3.6GT/s –Dual 35W
Phenom II P650 (2.6GHz, 2MB L2, 1066MHz, 3.6GT/s – Dual 25W
Turion II P560 (2.5GHz, 2MB L2, 1066MHz, 3.6GT/s–Dual 25W
Athlon II P360 (2.3GHz, 1MB L2, 1066MHz, 3.6GT/s–Dual 25W
Athlon II P340 (2.2GHz, 1MB L2, 1066MHz, 3.2GT/s–Dual 25W
V160 (2.4GHz, 512K L2, 1066MHz, 3.2GT/s) – SC 25W
V140 (2.3GHz, 512K L2, 1066MHz, 3.2GT/s) – SC 25W
Before removing the processor, remove the following components:
1.
Battery (see
2.
Service access cover (see
Service access cover on page 41 )
3.
Hard drive (See
4.
Optical drive (see
5.
WLAN module (see WLAN module on page 46 )
6.
Memory module (see
Spare part number
631252-001
631255-001
631253-001
638039-001
638037-001
634693-001
634692-001
625823-001
635500-001
625831-001
635496-001
634689-001
635495-001
634688-001
616345-001
635494-001
634687-001
634691-001
636635-001
616343-001
636634-001
616333-001
ENWW Component replacement procedures 77
7.
Keyboard (see
)
8.
Top cover (see Top cover on page 52 )
9.
USB board (see
10.
Display assembly (see
)
11.
Power connector (see
12.
System board (see
)
13.
Fan/heat sink assembly (see
Fan/heat sink assembly on page 73 )
Remove the processor:
1.
Turn the processor locking screw (1) one half-turn counterclockwise until you hear a click.
2.
Lift the processor (2) straight up and remove it.
NOTE:
The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor.
Reverse this procedure to install the processor.
78 Chapter 4 Removal and replacement procedures ENWW
5 Specifications
Computer specifications
Dimensions
Depth
Width
Height (front to rear)
Weight (lowest weight configuration)
Input power
Operating voltage
Operating current
Temperature
Operating (not writing to optical disc)
24.5 cm (9.6 in)
37.4 cm (14.7 in)
3.1 to 3.6 cm (1.2 to 1.4 in)
< 2.5 kg (5.5 lbs)
18.5 V dc @ 3.5 A - 65W
3.5 A
Operating (writing to optical disc)
Nonoperating
Relative humidity
Operating
Nonoperating
Maximum altitude (unpressurized)
Operating
Nonoperating
0°C to 35°C (32°F to 95°F)
5°C to 35°C (41°F to 95°F)
-20°C to 60°C (-4°F to 140°F)
10% to 90%
5% to 95%
-15 m to 3,048 m (-50 ft to 10,000 ft)
-15 m to 12,192 m (-50 ft to 40,000 ft)
NOTE:
Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.
ENWW Computer specifications 79
39.6-cm (15.6-in) display specifications
Dimensions
Height
Width
Diagonal
Number of colors
Contrast ratio
Brightness
Pixel resolution
Pitch
Format
Configuration
Backlight
Character display
Total power consumption
Viewing angle
21.0 cm (8.27 in)
35.9 cm (14.1 in)
39.6 cm (15.6)
Up to 16.8 million
300:1 (typical)
200 nits (typical)
0.259 × 0.259 mm
1280 × 800; HD: 1366 × 768
RGB vertical stripe
LED
80 × 25
4.0 W
±40° horizontal, +120/-40° vertical (typical)
80 Chapter 5 Specifications ENWW
Hard drive specifications
750 GB* 640 GB* 500 GB* 320 GB* 250 GB*
Dimensions
Height
Width
Weight
9.5 mm
70 mm
101 g
9.5 mm
70 mm
101 g
9.5 mm
70 mm
101 g
9.5 mm
70 mm
101 g
Interface type
Transfer rate
SATA
100 MB/sec
SATA
106 MB/sec
SATA
100 MB/sec
SATA
100 MB/sec
Security
Seek times (typical read, including setting)
ATA security ATA security ATA security ATA security
9.5 mm
70 mm
101 g
SATA
100 MB/sec
ATA security
Single track
Average
Maximum
Logical blocks
1.5 ms
11.0 ms
22.0 ms
312,581,808
1.0 ms
14.0 ms
24.0 ms
1,250,26
3,728
1.0 ms
14.0 ms
22.0 ms
976,773,168
1.5 ms
12.0 ms
22.0 ms
625,142,448
2.0 ms
12.0 ms
22.0 ms
488,397,168
Disc rotational speed
7200 rpm 5400 rpm 5400 and
7200 rpm
7200 rpm
5°C to 55°C (41°F to 131°F)
7200 rpm
Operating temperature
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.
NOTE:
Certain restrictions and exclusions apply. Contact technical support for details.
ENWW Hard drive specifications 81
DVD±RW and CD-RW SuperMulti Double-Layer Combo
Drive specifications
Applicable disc
Read
Write
Random access time
DVD
CD
Cache buffer
Data transfer rate
24X CD-ROM
8X DVD-ROM
24X CD-R
16X CD-RW
8X DVD+R
4X DVD+RW
8X DVD-R
4X DVD-RW
2.4X DVD+R(9)
5X DVD-RAM
Transfer mode
CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED
MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD
(Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-
ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD
+RW, DVD-RAM
CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM
< 230 ms
< 175 ms
2 MB
3,600 KB/sec
10,800 KB/sec
3,600 KB/sec
2,400 KB/sec
10,800 KB/sec
5,400 KB/sec
10,800 KB/sec
5,400 KB/sec
2,700 KB/sec
6,750 KB/sec
Multiword DMA Mode
82 Chapter 5 Specifications ENWW
Blu-ray Disc ROM and DVD±R/RW SuperMulti Double-
Layer Drive specifications
Applicable disc
Read
Write
Random access time
BD
DVD
CD
Cache buffer
Data transfer rate
24X CD-ROM
8X DVD-ROM
4X BD
24X CD-R
16X CD-RW
8X DVD+R
4X DVD+RW
8X DVD-R
4X DVD-RW
2.4X DVD+R(9)
5X DVD-RAM
1X BD-ROM
1X BD-R read
1X BD-RE read
Transfer mode
BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM,
DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM
(Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra,
CD-R, CD-RW, and CD-TEXT
DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM
< 230 ms
< 180 ms
< 180 ms
4.5 MB
3,600 KB/sec
10,800 KB/sec
18,000 KB/sec
3,600 KB/sec
2,400 KB/sec
10,800 KB/sec
5,400 KB/sec
10,800 KB/sec
5,400 KB/sec
2,700 KB/sec
6,750 KB/sec
4,500 KB/sec
4,500 KB/sec
4,500 KB/sec
Multiword DMA Mode
ENWW Blu-ray Disc ROM and DVD±R/RW SuperMulti Double-Layer Drive specifications 83
84 Chapter 5 Specifications ENWW
6 Setup Utility (BIOS)
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup
Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.
CAUTION:
Use extreme care when making changes in Setup Utility. Errors can prevent the computer from operating properly.
Starting Setup Utility
NOTE:
The fingerprint reader (select models only) cannot be used to access Setup Utility.
▲
Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc . When the Startup Menu is displayed, press f10 .
Using Setup Utility
Changing the language of Setup Utility
1.
Start Setup Utility.
2.
Use the arrow keys to select System Configuration > Language, and then press enter .
3.
Use the arrow keys to select a language, and then press enter .
4.
When a confirmation prompt with your language selected is displayed, press enter .
5.
To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press
enter .
Your change takes effect immediately.
ENWW Starting Setup Utility 85
Navigating and selecting in Setup Utility
Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke.
●
To choose a menu or a menu item, use the arrow keys.
●
To choose an item in a list or to toggle a field—for example an Enable/Disable field—use either the arrow keys or f5 and f6 .
●
To select an item, press enter .
●
To close a text box or return to the menu display, press esc .
●
To display additional navigation and selection information while Setup Utility is open, press f1 .
Displaying system information
1.
Start Setup Utility.
2.
Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed.
3.
To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press
enter .
Restoring factory default settings in Setup Utility
1.
Start Setup Utility.
2.
Use the arrow keys to select Exit > Load Setup Defaults, and then press enter .
3.
When the Setup Confirmation is displayed, press enter .
4.
To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press
enter .
The Setup Utility factory settings take effect when the computer restarts.
NOTE:
Your password, security, and language settings are not changed when you restore the factory settings.
Exiting Setup Utility
●
To exit Setup Utility and save your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter .
●
To exit Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter .
86 Chapter 6 Setup Utility (BIOS) ENWW
Updating the BIOS
Updated versions of the BIOS may be available on the HP Web site.
Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows) or by using Setup Utility.
1.
Start Setup Utility.
2.
If the system information is not displayed, use the arrow keys to select the Main menu.
BIOS and other system information is displayed.
3.
To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter .
Downloading a BIOS update
CAUTION:
To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the
AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep or Hibernation.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1.
Access the page on the HP Web site that provides software for your computer:
Windows 7—Select Start > Help and Support > Maintain.
Windows XP—Select Start > Help and Support, and then select the software and drivers
update.
2.
Follow the on-screen instructions to identify your computer and access the BIOS update you want to download.
3.
At the download area, follow these steps:
a.
Identify the BIOS update that is later than the BIOS version currently installed on your computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.
b.
Follow the on-screen instructions to download your selection to the hard drive.
ENWW Updating the BIOS 87
Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.
NOTE:
If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:
1.
Windows 7—Open Windows Explorer by selecting Start > Computer.
Windows XP—Open Windows Explorer by selecting Start > My Computer.
2.
Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3.
Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.
4.
Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5.
Complete the installation by following the on-screen instructions.
NOTE:
After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.
88 Chapter 6 Setup Utility (BIOS) ENWW
7 Backup and recovery
●
●
●
●
Backing up and recovering your information
Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed.
This chapter provides information on the following topics:
●
Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software feature)
●
Performing a system restore (from the partition, recovery discs, or a recovery flash drive)
●
Backing up your information
●
Recovering a program or driver
ENWW 89
Restore
In the event of hard drive failure, to restore your system to its factory image you will need a set of recovery discs or a recovery flash drive that you can create using HP Recovery Manager. HP recommends that you use this software to create either a set of recovery discs or a recovery flash drive immediately after software setup.
If for some other reason you need to restore your system, this can be achieved using the HP
Recovery partition (select models only), without the need for recovery discs or a recovery flash drive.
To check for the presence of a recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management. If the recovery partition is present, a Recovery drive is listed in the window.
CAUTION:
HP Recovery Manager (partition or discs/flash drive) restores only software that was preinstalled at the factory. Software not provided with this computer must be reinstalled manually.
NOTE:
Recovery discs have been included if your computer does not have a recovery partition.
Creating restore media
HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools. Create these discs or the flash drive after setting up the computer for the first time.
NOTE:
HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive. Handle these discs or flash drive carefully and keep them in a safe place.
NOTE:
If your computer does not include an integrated optical drive, you can use an optional external optical drive (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. If you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on an external device, such as a
USB hub.
Guidelines:
●
Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs.
NOTE:
Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE
(rewritable Blu-ray) discs, are not compatible with the HP Recovery Manager software.
●
The computer must be connected to AC power during this process.
●
Only one set of recovery discs or one recovery flash drive can be created per computer.
NOTE:
If you are creating recovery discs, number each disc before inserting it into the optical drive.
●
If necessary, you can exit the program before you have finished creating the recovery discs or recovery flash drive. The next time you open HP Recovery Manager, you will be prompted to continue the backup creation process.
To create a set of recovery discs or a recovery flash drive:
1.
Select Start > All Programs > HP > HP Recovery Manager > HP Recovery Media Creation.
2.
Follow the on-screen instructions.
90 Chapter 7 Backup and recovery ENWW
Performing a system restore
HP Recovery Manager software allows you to repair or restore the computer to its original factory state. HP Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recovery partition (select models only) on the hard drive.
NOTE:
A system restore needs to be performed if the computer hard drive has failed or if all attempts to correct any functional computer issues fail. A system restore should be used as a final attempt to correct computer issues.
Note the following when performing a system restore:
●
You can restore only the system that you have previously backed up. HP recommends that you use Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer.
●
Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using HP Recovery Manager.
●
HP Recovery Manager restores only software that was preinstalled at the factory. Software not provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the manufacturer.
Restoring using the dedicated recovery partition (select models only)
When using the dedicated recovery partition, there is an option to back up pictures, music and other audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, e-mails,
Internet favorites and settings during this process.
To restore the computer from the recovery partition, follow these steps:
1.
Access HP Recovery Manager in either of the following ways:
●
Select Start > All Programs > HP > HP Recovery Manager > HP Recovery Manager.
– or –
●
Turn on or restart the computer, and then press esc while the “Press the ESC key for
Startup Menu” message is displayed at the bottom of the screen. Then, press f11 while the
“F11 (System Recovery)” message is displayed on the screen.
2.
Click System Recovery in the HP Recovery Manager window.
3.
Follow the on-screen instructions.
Restoring using the restore media
1.
If possible, back up all personal files.
2.
Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer.
– or –
Insert the recovery flash drive into a USB port on your computer, and then restart the computer.
NOTE:
If the computer does not automatically restart in the HP Recovery Manager, the computer boot order needs to be changed.
ENWW Performing a system restore 91
3.
Press f9 at system bootup.
4.
Select the optical drive or the flash drive.
5.
Follow the on-screen instructions.
92 Chapter 7 Backup and recovery ENWW
Changing the computer boot order
To change the boot order for recovery discs:
1.
Restart the computer.
2.
Press esc while the computer is restarting, and then press f9 for boot options.
3.
Select Internal CD/DVD ROM Drive from the boot options window.
To change the boot order for recovery flash drive:
1.
Insert the flash drive into a USB port.
2.
Restart the computer.
3.
Press esc while the computer is restarting, and then press f9 for boot options.
4.
Select the flash drive from the boot options window.
Backing up and recovering your information
It is very important to back up your files and keep any new software in a safe place. As you add new software and data files, continue to create backups on a regular basis.
How completely you are able to recover your system depends on how recent your backup is.
NOTE:
A recovery from your most recent backup needs to be performed if the computer has a virus attack or if any major system components fail. In order to correct computer issues, a recovery should first be attempted before a system restore is attempted.
You can back up your information to an optional external hard drive, a network drive, or discs. Back up your system at the following times:
●
At regularly scheduled times
TIP:
Set reminders to back up your information periodically.
●
Before the computer is repaired or restored
●
Before you add or modify hardware or software
Guidelines:
●
Create system restore points using the Windows® System Restore feature, and periodically copy them to an optical disc or an external hard drive. For more information on using system restore points, refer to
Using Windows system restore points on page 95
.
●
Store personal files in the Documents library and back up this folder periodically.
●
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to re-enter your preferences.
ENWW Backing up and recovering your information 93
To create a screen shot:
1.
Display the screen you want to save.
2.
Copy the screen image:
To copy only the active window, press alt + fn + prt sc .
To copy the entire screen, press fn + prt sc .
3.
Open a word-processing document, and then select Edit > Paste. The screen image is added to the document.
4.
Save and print the document.
Using Windows Backup and Restore
Guidelines:
●
Be sure that the computer is connected to AC power before you start the backup process.
●
Allow enough time to complete the backup process. Depending on file sizes, it may take over an hour.
To create a backup:
1.
Select Start > Control Panel > System and Security > Backup and Restore.
2.
Follow the on-screen instructions to schedule and create a backup.
NOTE:
Windows® includes the User Account Control feature to improve the security of the computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.
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Using Windows system restore points
A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes.
NOTE:
Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.
You also can create additional restore points to provide increased protection for your files and settings.
When to create restore points
●
Before you add or modify software or hardware
●
Periodically, whenever the computer is functioning optimally
NOTE:
If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
1.
Select Start > Control Panel > System and Security > System.
2.
In the left pane, click System Protection.
3.
Click the System Protection tab.
4.
Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:
1.
Select Start > Control Panel > System and Security > System.
2.
In the left pane, click System Protection.
3.
Click the System Protection tab.
4.
Click System Restore.
5.
Follow the on-screen instructions.
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8 Power cord set requirements
The wide range input feature of the computer permits it to operate from any line voltage from 100 to
120 volts AC or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Power cord sets for use in other countries or regions must meet the requirements of the country or region where the computer is used.
Requirements for all countries or regions
The requirements listed below are applicable to all countries or regions:
●
The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
●
All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.
●
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country or region’s power system.
●
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
ENWW Requirements for all countries or regions 97
Requirements for specific countries or regions
Country/region Accredited agency Applicable note number
Australia
Austria
Belgium
Canada
Denmark
Finland
France
Germany
Italy
Japan
The Netherlands
Norway
The People's Republic of China
South Korea
Sweden
Switzerland
EANSW
OVE
CEBC
CSA
DEMKO
FIMKO
UTE
VDE
IMQ
METI
KEMA
NEMKO
CCC
EK
SEMKO
SEV
1
1
1
2
1
1
1
1
1
3
1
1
5
4
1
1
Taiwan
The United Kingdom
BSMI
BSI
4
1
The United States UL 2
1.
The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
2.
The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3.
The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4.
The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
5.
The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
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9 Recycling
Battery
When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal.
Display
WARNING!
The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
CAUTION:
The procedures in this chapter can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight. When you remove these components, handle them carefully.
NOTE:
Materials Disposal. This HP product contains mercury in the backlight in the display
assembly that might require special handling at end-of-life. Disposal of mercury might be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org
.
This section provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).
ENWW
NOTE:
The procedures provided in this chapter are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.
Battery 99
Perform the following steps to disassemble the display assembly:
1.
Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.
2.
Lift up and out on the inside edges of the bezel on the left side (1), the top and bottom (2), and the right side (3) until the bezel disengages from the display assembly.
3.
Remove the display bezel (4).
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4.
Remove the two screws (1) that secure each hinge to the display enclosure and lift up to remove the display hinge covers (2).
5.
Remove all screws (1) that secure the display panel assembly to the display enclosure.
6.
Remove the display panel assembly (2) from the display enclosure.
Display 101
7.
Turn the display panel assembly upside down and remove all screws that secure the display panel frame to the display panel.
8.
Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
9.
Remove the display panel frame (2) from the display panel.
10.
Remove the screws (1) that secure the backlight cover to the display panel.
11.
Lift the top edge of the backlight cover (2) and swing it outward.
12.
Remove the backlight cover.
13.
Turn the display panel right-side up.
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14.
Remove the backlight cables (1) from the clip (2) in the display panel.
15.
Turn the display panel upside down.
16.
Remove the backlight frame from the display panel.
WARNING!
The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
Display 103
17.
Remove the backlight from the backlight frame.
18.
Disconnect the display cable (1) from the LCD panel.
19.
Remove the screws (2) that secure the LCD panel to the display rear panel.
20.
Release the LCD panel (3) from the display rear panel.
21.
Release the tape (4) that secures the LCD panel to the display rear panel.
22.
Remove the LCD panel.
23.
Recycle the LCD panel and backlight.
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Index
A
AC adapter light, identifying 12
AC adapter, spare part numbers
antenna
audio-in (microphone) jack,
audio-out (headphone) jack,
B
backing up customized window, toolbar,
and menu bar settings 93 personal files 93
base enclosure, spare part
battery
battery bay 16 battery release latch 16
bezel
BIOS
determining version 87 downloading an update 87 updating 87
Blu-ray Disc ROM and DVD±R/RW
SuperMulti Double-Layer Drive
removal 44 spare part number 44
Blu-ray ROM and DVD±R/RW
SuperMulti Double-Layer Drive
buttons
C
cables, service considerations 34
camera module
removal 65 spare part number 65
caps lock light, identifying 8
chipset, product description 2
components
computer feet
locations 39 spare part number 39
connectors, service
D
default settings, restoring 86
digital media slot, identifying
Secure Digital (SD) Memory
diskette drive, precautions 34
display assembly
display back cover, spare part
display bezel
illustrated 24 spare part number 24, 64
display cable, spare part number
display component recycling 99
display components
illustrated 24 spare part numbers 24 display enclosure, illustrated 24
display hinge kit, spare part
display hinges
removal 67 spare part number 67
display panel
Display Rubber Kit, spare part
Display Screw Kit, spare part
DVD±RW and CD-RW Combo
Drive
ENWW Index 105
DVD±RW and CD-RW SuperMulti
Double-Layer Combo Drive
E
Ethernet, product description 4
external media cards, product
external monitor port, identifying
F
factory settings, restoring 86
fan/heat sink assembly
feet
locations 39 spare part number 39
G
graphics, product description 2
grounding equipment and
H
hard drive
removal 42 spare part numbers 22, 26, 42
Hard Drive Hardware Kit, spare
hard drive light, identifying 14
HDMI port, identifying 13 headphone (audio-out) jack 13
I
integrated webcam light,
internal microphone, identifying
J
jacks
audio-in (microphone) 13 audio-out (headphone) 13
K
keyboard
keys
L
lights
M
mass storage devices, spare part
memory module
microphone (audio-in) jack,
N
O
operating system, product
optical drive
optical drive board
P
pointing device, product
ports
power button board
power connector
power connector cable
removal 61 spare part number 61
power cord set requirements 97
power cord, spare part numbers
power requirements, product
processor
product description
pointing devices 5 ports 5 power requirements 5
106 Index ENWW
R
recovering from the dedicated
recovering from the recovery
removal/replacement
RJ-45 (network) jack, identifying
RTC battery
Rubber Feet Kit, spare part
S
security cable lock
removal 60 spare part number 60
security cable slot security cable slot, identifying
security lock bracket, spare part
security, product description 6
service access cover
removal 41 spare part number 41
serviceability, product
Setup Utility
displaying system information
86 exiting 86 navigating 86 restoring default settings 86 selecting 86
speaker assembly
specifications
Blu-ray Disc ROM and DVD±R/
RW SuperMulti Double-Layer
DVD±RW and CD-RW
SuperMulti Double-Layer
system board
system information, displaying 86
T
top cover
TouchPad
TouchPad button board
U
USB board
V
W
webcam module, spare part
Windows applications key,
Windows logo key, identifying 10
wireless antenna
WLAN module
ENWW Index 107
108 Index ENWW
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