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Hybrid IP-PBX
Installation Manual
Model No.
KX-TDA50
Thank you for purchasing a Panasonic Hybrid IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDA50: MPR Version 2.0
SD Logo is a trademark.
System Components
System Components Table
Model
Main Unit
CO Line Cards
Extension Cards
Other Cards
KX-TDA50
KX-TDA5180
KX-TDA5193
KX-TDA5480
KX-TDA5170
KX-TDA5171
KX-TDA5172
KX-TDA5173
KX-TDA5174
KX-TDA5175
KX-TDA5176
KX-TDA5105
KX-TDA5161
KX-TDA5166
KX-TDA5168
KX-TDA5191
KX-TDA5196
Optional SD Memory Card KX-TDA5920
Cell Station (CS)
KX-T0141
Proprietary Equipment
KX-A236
KX-T30865
Description
Main Unit
4-Port Analog Trunk Card (LCOT4)
4-Port Caller ID Card (CID4)
4-Channel VoIP Gateway Card (IP-GW4)
4-Port Hybrid Extension Card (HLC4)
4-Port Digital Extension Card (DLC4)
8-Port Digital Extension Card (DLC8)
4-Port Single Line Telephone Extension Card (SLC4)
8-Port Single Line Telephone Extension Card (SLC8)
4-Port Proprietary Extension Card (PLC4)
8-Port Proprietary Extension Card (PLC8)
Memory Expansion Card (MEC)
4-Port Doorphone Card (DPH4)
8-Channel Echo Canceller Card (ECHO8)
Extension Caller ID Card (EXT-CID)
2-Channel Message Card (MSG2)
Remote Card (RMT)
SD Memory Card for Software Upgrade to Enhanced Version
2-Channel Cell Station Unit for 2.4 GHz Portable Station
Additional AC Adaptor
Doorphone
Available Proprietary Telephones
The Hybrid IP-PBX supports Panasonic KX-T7000 and KX-TD7000 series telephones:
• Digital/Analog proprietary telephones (e.g., KX-T7625, KX-T7630, KX-T7633, KX-T7636)
• Portable stations (e.g., KX-TD7690)
• DSS consoles (e.g., KX-T7640)
Note
The Hybrid IP-PBX does not support the following telephones:
• KX-T30800 series Proprietary Telephones and DSS consoles
• KX-T61600 series Proprietary Telephones and DSS consoles
• KX-T123200 series Proprietary Telephones and DSS consoles
2 Installation Manual
For the equipment (e.g., Add-on Key Module, USB Module, Headset *1 ) that can be connected to a particular telephone, refer to the telephone's manual.
For other equipment that can be connected to the Hybrid IP-PBX, refer to "1.2.2 System Connection
Abbreviations in this manual
Proprietary telephone: PT
Digital proprietary telephone: DPT
Analog proprietary telephone: APT
Portable station: PS
Single line telephone: SLT
*1 The KX-T7090 headset can be connected to the KX-T7000, KX-T7200, KX-T7300, and KX-T7400 series telephones.
Installation Manual 3
Important Safety Instructions
SAFETY REQUIREMENTS
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
1.
Read and understand all instructions.
2.
Follow all warnings and instructions marked on the product.
3.
Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
Clean with a damp cloth.
4.
Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.
5.
Do not place the product on an unstable surface, as a fall may cause serious internal damage.
6.
Slots and openings in the front, back and bottom of the cabinet are provided for ventilation; to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface while in use. The product should never be placed near or over a radiator or other heat source. This product should not be placed in a sealed environment unless proper ventilation is provided.
7.
The product should only be connected to the type of electrical power supply specified on the product label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.
8.
For safety purposes this unit is equipped with a grounded plug. If you do not have a grounded outlet, please have one installed. Do not bypass this safety feature by tampering with the plug.
9.
Do not allow anything to rest on the power cord. Do not locate this product where the power cord may be stepped on or tripped on.
10.
To reduce the risk of fire or electric shock, do not overload wall outlets and extension cords.
11.
Do not insert objects of any kind into this product through its slots and openings, as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on or in the product.
12.
To reduce the risk of electric shock, do not disassemble this product. Only qualified personnel should service this product. Opening or removing covers may expose you to dangerous voltages or other risks.
Incorrect reassembly can cause electric shock.
13.
Unplug this product from the wall outlet and have it serviced by qualified service personnel in the following cases:
a)
When the power supply cord or plug is damaged or frayed.
b)
If liquid has been spilled into the product.
c)
If the product has been exposed to rain or water.
d)
If the product does not operate according to the operating instructions. Adjust only the controls that are explained in the operating instructions. Improper adjustment of other controls may result in damage and may require service by a qualified technician to restore the product to normal operation.
e)
If the product has been dropped or the cabinet has been damaged.
f)
If product performance deteriorates.
14.
Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from lightning.
15.
Do not use a telephone in the vicinity of a gas leak to report the leak.
4 Installation Manual
SAVE THESE INSTRUCTIONS
Installation Manual 5
Precaution
WARNING
DO NOT REMOVE
SD MEMORY CARD
WHILE POWER IS
SUPPLIED TO THE
H Y B R I D
.
I P - P B X
Doing so may cause the Hybrid IP-PBX to fail to start when you restart the system.
6 Installation Manual
• Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the Hybrid IP-PBX.
• This unit should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]) and vibration, and should not be exposed to direct sunlight.
• If you are having problems making calls to outside destinations, follow this procedure to test the CO lines:
1.
Disconnect the Hybrid IP-PBX from all CO lines.
2.
Connect known working SLTs to those CO lines.
3.
Make a call to an external destination using those SLTs.
If a call cannot be carried out correctly, there may be a problem with the CO line that the SLT is connected to. Contact your telephone company.
If all SLTs operate properly, there may be a problem with your Hybrid IP-PBX. Do not reconnect the
Hybrid IP-PBX to the CO lines until it has been serviced by an authorized Panasonic Factory
Servicenter.
• Wipe the unit with a soft cloth. Do not clean with abrasive powders or with chemical agents such as benzene or thinner.
WARNING
• THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE
PERSONNEL.
• IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS, DISCONNECT THE
POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER.
• UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN ABNORMAL
SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR
ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN
AUTHORIZED PANASONIC FACTORY SERVICENTER.
• WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM
CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION. WHEN THE
UNIT IS INSTALLED IN THE NEW LOCATION, RECONNECT THE POWER FIRST,
AND THEN RECONNECT THE TELECOM CONNECTION.
• TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR MOISTURE.
• THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE.
ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS
EASILY ACCESSIBLE.
CAUTION
DANGER OF EXPLOSION EXISTS IF A BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY
WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE BATTERY MANUFACTURER.
DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS.
Installation Manual 7
When you ship the product
Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a postage-paid letter, detailing the symptom, to the outside of the carton. DO NOT send the product to the
Executive or Regional Sales offices. They are NOT equipped to make repairs.
Product Service
Panasonic Factory Servicenters for this product are listed in the servicenter directory. Consult your certified
Panasonic dealer for detailed instructions.
For Future Reference
Please print, record, and retain the following information for future reference.
Note
The serial number of this product can be found on the label affixed to the unit. You should record the model number and the serial number of this unit as a permanent record of your purchase to aid in identification in the event of theft.
MODEL NO.
SERIAL NO.
DATE OF PURCHASE
NAME OF DEALER
DEALER'S ADDRESS
DEALER'S TEL. NO.
8 Installation Manual
Introduction
This Installation Manual is designed to serve as an overall technical reference for the Panasonic Hybrid IP-
PBX, KX-TDA50. It provides instructions for installing the hardware, and programming the Hybrid IP-PBX using the KX-TDA50 Maintenance Console.
The Structure of this Manual
This manual contains the following sections:
Provides general information on the Hybrid IP-PBX, including the system capacity and specifications.
Describes the procedures to install the Hybrid IP-PBX. Detailed instructions for planning the installation site, installing the optional service cards, and cabling of peripheral equipment are provided. Further information on system expansion and peripheral equipment installation is included.
Section 3 Guide for the Hybrid IP-PBX PC Programming Software
Explains the installation procedure, structure, and basic information of the KX-TDA50 Maintenance
Console.
Provides information on the Hybrid IP-PBX and telephone troubleshooting.
About the Other Manuals
Along with this Installation Manual, the following manuals are available:
Feature Guide
Describes all basic, optional and programmable features of the Hybrid IP-PBX, and step-by-step instruction for performing system programming using a proprietary telephone or a personal computer
(PC).
User Manual
Provides operating instructions for end users using a PT, SLT, PS, or DSS Console.
Trademarks
• Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
• Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
• All other trademarks identified herein are the property of their respective owners.
• Screen shots reprinted with permission from Microsoft Corporation.
Installation Manual 9
F.C.C. REQUIREMENTS AND RELEVANT
INFORMATION
1.
Notification to the Telephone Company
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the side of this equipment is a label that contains, among other information, a product identifier in the format US: ACJMF03AKX-TDA50. If requested, this number must be provided to the telephone company.
Installation must be performed by a qualified professional installer. If required, provide the telephone company with the following technical information:
• Telephone numbers to which the system will be connected
• Make: Panasonic
• Model: KX-TDA50
• Certification No.: found on the side of the unit
• Ringer Equivalence No.: 0.3A
• Facility Interface Code: 02LS2
• Service Order Code: 9.0F
• Required Network Interface Jack: RJ11
2.
Ringer Equivalence Number (REN)
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US:
ACJMF03AKX-TDA50. The digits represented by 03 are the REN without a decimal point (e.g., 03 is a
REN of 0.3). For earlier products, the REN is separately shown on the label.
3.
Incidence of Harm to the Telephone Lines
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
4.
Changes in Telephone Company Communications Facilities, Equipment, Operations and
Procedures
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
5.
Trouble with this equipment
If trouble is experienced with this equipment, for repair or warranty information, please see the attached warranty, which includes the Servicenter Directory. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
6.
Connection to Party Line
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.
10 Installation Manual
7.
Combined Use with Alarm Equipment
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
Note
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this device.
When programming emergency numbers and/or making test calls to emergency numbers:
1.
Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.
2.
Perform such activities in the off-peak hours, such as early morning hours or late evenings.
WARNING
The software contained in the ARS and TRS features to allow user access to the network must be upgraded to recognize newly established network area codes and exchange codes as they are placed into service. Failure to upgrade the on-premise
PBXs or peripheral equipment to recognize the new codes as they are established will restrict the customer and users of the PBX from gaining access to the network and to these codes.
KEEP THE SOFTWARE UP TO DATE WITH THE LATEST DATA.
Installation Manual 11
For Cell Station
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could void user's authority to operate this device.
Note
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Some wireless telephones operate at frequencies that may cause interference to nearby TVs and
VCRs. To minimize or prevent such interference, the base of the wireless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the wireless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference.
Operating near 2.4 GHz electrical appliances may cause interference. Move away from the electrical appliances.
CAUTION
To comply with FCC RF exposure requirements in uncontrolled environment:
• This equipment must be installed and operated in accordance with provided instructions and a minimum 20 cm (8 in) spacing must be provided between antenna and all person's body (excluding extremities of hands, wrist and feet) during wireless modes of operation.
• This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
Medical—consult the manufacturer of any personal medical devices, such as pacemakers, to determine if they are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range of 2401 MHz to 2480 MHz, and the power output level can range from 0.004 W to 0.4 W.) Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy.
12 Installation Manual
Table of Contents
1
1.1
1.1.1
1.2
1.2.1
1.2.2
1.3
1.3.1
1.4
1.4.1
1.4.2
1.4.3
2
2.1
2.1.1
2.2
2.2.1
2.2.2
2.2.3
2.2.4
2.2.5
2.2.6
2.2.7
2.2.8
2.2.9
2.3
2.3.1
2.3.2
2.3.3
2.4
2.4.1
2.4.2
2.4.3
2.4.4
2.4.5
2.4.6
2.4.7
2.5
2.5.1
2.5.2
2.5.3
2.5.4
2.5.5
2.5.6
2.6
Installation Manual 13
2.6.1
Maximum Cabling Distances of the Extension Wiring (Twisted Cable) .............................80
2.6.2
2.6.3
2.6.4
2.7
2.7.1
2.7.2
2.7.3
2.7.4
2.7.5
2.7.6
2.7.7
2.7.8
2.8
Connection of Doorphones, Door Openers, External Sensors, and External Relays.... 109
2.8.1
Connection of Doorphones, Door Openers, External Sensors, and External Relays ..... 109
2.9
2.9.1
2.10
2.11
3
Guide for the Hybrid IP-PBX PC Programming Software ............... 123
3.1
3.1.1
3.2
3.2.1
3.3
Installation of the Hybrid IP-PBX PC Programming Software .................................. 127
3.3.1
4
4.1
4.1.1
4.1.2
4.1.3
4.1.4
4.1.5
5
5.1
5.1.1
5.1.2
14 Installation Manual
Section 1
System Outline
This section provides general information on the Hybrid IP-
PBX, including the system capacity and specifications.
Installation Manual 15
1.1 System Highlights
1.1
System Highlights
1.1.1
System Highlights
Networking Features
The Hybrid IP-PBX supports the following private networking features:
TIE Line Service
PBXs can be connected via a privately leased telephone lines forming a private network. These "TIE lines" provide a cost-effective way to route calls and communications, and are often used to connect corporate offices located in different cities.
QSIG Support
TIE line service can be used on a private network that implements the QSIG protocol (Q.931). QSIG offers TIE line service as well as advanced caller and called party identification features.
Voice over Internet Protocol (VoIP) Network
The Hybrid-IP PBX can be used on a private network which implements VoIP. On this type of network, information is sent over the private network in IP packets, which allows voice as well as data to be sent to other devices in the private network.
Built-in Small Call Center Features
Extensions can form an incoming call distribution (ICD) group and be used as a small call center which can take advantage of several features, some of which are highlighted below.
Queuing
When all available extensions in an ICD group are busy, additional calls can be placed in a queue as they arrive. While calls are waiting in the queue, callers can hear background music (BGM), an outgoing message (OGM), etc.
Log-in/Log-out
Members of an ICD group can log-in to or log-out of a group manually. Group members can log-in at the beginning of a work shift, and log-out at the end of the day. While logged-in, ICD group members can be allotted a specified amount of time after completing a call during which new calls will not be received by their extensions, allowing them to finish any necessary paperwork before being eligible to receive new calls (Wrap-up).
VIP Call
The VIP Call feature is one method of making sure that calls from preferred customers or callers are answered quickly. When using VIP Call mode, ICD groups are assigned a priority, allowing calls in higher-priority groups to be answered before calls in lower-priority groups.
Computer Telephony Integration (CTI) Features
Computers can be connected to the Hybrid-IP PBX to provide extension users with access to advanced features such as pop-up display of caller information, computer-based speed dialing, etc.
PC Phone/PC Console
These Panasonic CTI applications can be used on computers connected to each extension, providing their respective extension users with powerful and flexible call handling and display features.
16 Installation Manual
1.1 System Highlights
Third Party CTI Applications
The Hybrid IP-PBX supports industry standard protocols, allowing third-party CTI applications to be integrated with the Hybrid-IP PBX and its extensions.
Voice Mail Features
A Voice Processing System (VPS) can be connected to the Hybrid IP-PBX to provide Voice Mail (VM) and
Automated Attendant (AA) services. A Panasonic VPS which supports DPT (Digital) Integration can be connected to the Hybrid IP-PBX effortlessly and with minimal setup required. Conventional DTMF (analog) voice mail systems, including those from other manufacturers, are also supported.
Paralleled Telephone Features
By connecting telephones in parallel, you can increase the number of telephones connected to the Hybrid-
IP PBX without adding additional extension cards.
Parallel Mode
An SLT can be connected to an APT or DPT which is connected to a Super Hybrid Port of the Hybrid-
IP PBX. The SLT shares the same extension number with the APT or DPT.
EXtra Device Port (XDP) Mode
An SLT can be connected to a DPT which is connected to a Super Hybrid Port of the Hybrid-IP PBX.
Unlike parallel mode, XDP mode allows each telephone to act as an independent extension with its own extension number.
Digital XDP
A DPT can be connected to another DPT which is connected to a DPT port or a Super Hybrid Port of the Hybrid-IP PBX. Similar to XDP mode, each DPT acts as an independent extension with its own extension number.
Portable Station (PS) Features
A Panasonic PS can be used in place of a PT to provide wireless access to PBX features and call handling.
When in Wireless XDP Parallel Mode, a PS can share an extension number with a wired telephone, allowing extension users to use their PSs when they are away from their desks to answer or make calls as if they were using their wired telephones.
Hospitality Features
This Hybrid IP-PBX has several features that support its use in a hotel-type environment. Extensions corresponding to guest rooms can be "checked in" or "checked out" by a designated hotel operator, who can also check or set wake-up calls.
Installation Manual 17
1.2 Basic System Construction
1.2
Basic System Construction
1.2.1
Main Unit
The main unit is equipped with 4 analog trunk ports (one LCOT4 card) and 4 extension ports (Super Hybrid
Ports). For system expansion, optional service cards can be installed, and an additional AC adaptor can also be connected.
Construction of Main Unit
LCOT4 card
(installed by default)
Front Cover Main Board Cable Cover
18 Installation Manual
1.2 Basic System Construction
1.2.2
System Connection Diagram
CO (Telephone Company) Lines
Analog
Remote PC
Hybrid IP-PBX
CTI Server
Private
IP Network
Router
PC
Printer
External Sensor/
External Relay Device
Doorphone & Door Opener
BGM/Music On Hold (MOH)
Pager/
Speaker
Amplifier
SLT
DPT
PC PC
SLT
Fax Machine
Wireless Phone
APT DSS Console
PS CS
Voice Processing
System
DPT DSS Console
USB
KX-T7636/
KX-T7633
PC
KX-T7600 DPT KX-T7600 DPT
Installation Manual 19
1.2 Basic System Construction
Hybrid IP-PBX
Telephone
Company
Analog
CO Line
Private
IP Network
Router
AC Cord & AC Adaptor
*
Station Message
Detail Recording (SMDR)
Pager/
Speaker
Amplifier
Radio
2
LCOT4
*
1
(KX-TDA5180)
CID4
(KX-TDA5193)
IP-GW4
(KX-TDA5480)
DLC8
(KX-TDA5172)
DLC4
(KX-TDA5171)
HLC4
(KX-TDA5170)
DPT
PT-interface CS PS
APT
KX-T7636/KX-T7633
DSS Console
PC DSS
Console
Voice
Processing
System
KX-T7600 DPT KX-T7600 DPT
Voice
Processing
System
SLT Wireless Phone Fax Machine
PT-interface CS PS
SLC8
(KX-TDA5174)
SLC4
(KX-TDA5173)
PLC8
(KX-TDA5176)
PLC4
(KX-TDA5175)
SLT Wireless Phone Fax Machine
APT DSS Console
Voice
Processing
System
DPH4
(KX-TDA5161)
MEC
(KX-TDA5105)
RMT
(KX-TDA5196)
ECHO8
(KX-TDA5166)
EXT-CID
(KX-TDA5168)
MSG2
(KX-TDA5191)
Doorphone & Door Opener External Sensor/External Relay Device
DSS
Console
Fax
Machine
KX-T7636/
KX-T7633
PC
4 Super Hybrid Ports
* 3
APT DPT
CTI Server
PC
Main Board
SLT Wireless
Phone
Voice
Processing
PT-interface CS PS
System
KX-T7600 DPT KX-T7600 DPT
*1 One LCOT4 card is installed by default.
*2 In addition to the supplied AC adaptor, an additional AC adaptor can be connected to the Hybrid IP-
PBX.
*3 The Hybrid IP-PBX has 4 Super Hybrid Ports pre-installed.
20 Installation Manual
1.3 Options
1.3
Options
1.3.1
Options
Model No.
Model Name Description
KX-TDA5105
KX-TDA5161
Memory Expansion Card
(MEC)
4-Port Doorphone Card
(DPH4)
Memory expansion card to increase Personal/
System Speed Dialing number storage space, double the number of DPTs (using Digital XDP connection), and display language selection for
VM Menu. To be installed in the MEC slot.
4-port doorphone card for 4 doorphones, 4 door openers or external relays, and 4 external sensors.
KX-TDA5166 8-Channel Echo Canceller
Card (ECHO8)
8-channel card for echo cancellation during conferences.
Sends Caller ID signals to extension ports.
KX-TDA5168 Extension Caller ID Card
(EXT-CID)
KX-TDA5170 4-Port Hybrid Extension
Card (HLC4)
4-port extension card for SLTs, APTs, DSS consoles, a Voice Processing System (VPS), and PT-interface CSs.
*1
KX-TDA5171 4-Port Digital Extension
Card (DLC4)
KX-TDA5172 8-Port Digital Extension
Card (DLC8)
4-port digital extension card for DPTs, DSS consoles, a VPS, and PT-interface CSs.*
1
8-port digital extension card for DPTs, DSS consoles, a VPS, and PT-interface CSs.*
KX-TDA5173 4-Port Single Line
Telephone Extension Card
(SLC4)
4-port extension card for SLTs.
1
KX-TDA5174 8-Port Single Line
Telephone Extension Card
(SLC8)
8-port extension card for SLTs.
KX-TDA5175 4-Port Proprietary
Extension Card (PLC4)
4-port extension card for APTs, DSS consoles, and a VPS.
KX-TDA5176 8-Port Proprietary
Extension Card (PLC8)
KX-TDA5180 4-Port Analog Trunk Card
(LCOT4)
KX-TDA5191 2-Channel Message Card
(MSG2)
KX-TDA5193 4-Port Caller ID Card
(CID4)
8-port extension card for APTs, DSS consoles, and a VPS.
4-port analog CO line card with 2 power failure transfer (PFT) ports.
2-channel message card.
4-port Caller ID signal type FSK/FSK (with Call
Waiting Caller ID [Visual Caller ID])/DTMF. To be mounted on the LCOT4 card.
Maximum
Quantity
1
1
1
1
1
2
1
2
2
*2
2
3
1
2
1
Installation Manual 21
1.3 Options
Model No.
Model Name Description
KX-TDA5196 Remote Card (RMT)
KX-TDA5480 4-Channel VoIP Gateway
Card (IP-GW4)
KX-TDA5920
KX-A236
SD Memory Card for
Software Upgrade to
Enhanced Version
Additional AC Adaptor
Analog modem card for remote communication with the Hybrid IP-PBX. ITU-T V.90 support.
4-channel VoIP gateway card. Compliant with
VoIP H.323 V.2 protocol, and ITU-T G.729a,
G.723.1, and G.711 CODEC methods.
Optional SD Memory Card to upgrade the
Hybrid IP-PBX with MPR version 1 or 1.1 to version 2.0, and for NDSS feature and CTI enhancement.
AC adaptor and AC cord for system expansion.
*1
*2
The PT-interface CS can be connected to the Hybrid IP-PBX using a cable like a PT.
One LCOT4 card is installed by default. Two more LCOT4 cards can be optionally installed in the Hybrid IP-PBX.
Maximum
Quantity
1
1
1
1
22 Installation Manual
1.4 Specifications
1.4
Specifications
1.4.1
General Description
Switching
AC Adaptor
DC Input
AC Input
DC Output
Non-blocking
100 V AC to 240 V AC, 1.5 A, 50 Hz/60 Hz
40 V, 1.38 A (55.2 W)
• DC IN 1: 40 V, 1.38 A (55.2 W)
• DC IN 2: 40 V, 1.38 A (55.2 W)
Maximum Power Failure Tolerance 300 ms
Memory Backup Duration
7 years
Dialing CO Line
Extension
Dial Pulse (DP) 10 pps, 20 pps
Tone (DTMF) Dialing
Dial Pulse (DP) 10 pps, 20 pps
Tone (DTMF) Dialing
Connectors CO Line
RJ11 (2 wire) × each CO ports
Extension
RJ11 (4 wire) × each extension ports
Paging Output
1 conductor jack
Mode Conversion
External MOH
(Music on Hold)
Output
1 conductor jack
DP-DTMF, DTMF-DP
Ring Frequency
Central Office Loop Limit
Operating
Environment
Temperature
Humidity
Conference Call CO Line
Music on Hold
Paging
Serial Interface
Port
Internal
External
RS-232C
USB
20 Hz/25 Hz (selectable)
1600
Ω maximum
0 °C to 40 °C (32 °F to 104 °F)
10 % to 90 % (non-condensing)
From 10 × 3-party conference call to 4 × 8-party conference call
1 port (Level Control: -11 dB to +11 dB in 1 dB steps)
Selectable Tone/External Music Source port
Level Control: -15 dB to +6 dB in 3 dB steps
1 port (Volume Control: -15 dB to +15 dB in 1 dB steps)
1 (maximum 115.2 kbps)
1
Installation Manual 23
1.4 Specifications
Extension Connection Cable
Dimension
Weight (when fully mounted)
SLT
DPT
1-pair wire (T, R)
1-pair wire (D1, D2) or
2-pair wire (T, R, D1, D2)
2-pair wire (T, R, D1, D2) APT
PT-interface CS 1-pair wire (D1, D2)
DSS Console and Add-on Key Module 1-pair wire (D1, D2)
275 mm (W) × 376 mm (H) × 117 mm (D)
(10-4/5 in × 14-4/5 in × 4-3/5 in)
Under 3.5 kg (7.72 lb)
24 Installation Manual
1.4 Specifications
1.4.2
Characteristics
Terminal Equipment Loop Limit
Minimum Leakage Resistance
Maximum Number of Extension
Instruments per Line
• PT: KX-T7600 series: 90
Ω; all other DPTs/APTs: 40 Ω
• SLT: 600
Ω including set
• Doorphone: 20
Ω
• PT-interface CS: 65
Ω
15 000
Ω minimum
1 for PT or SLT
2 by Parallel or eXtra Device Port connection of a PT and an SLT
3 by Digital eXtra Device Port connection of two DPTs and an SLT
Ring Voltage
Central Office Loop Limit
75 Vrms at 20 Hz/25 Hz depending on the Ringing Load
1600
Ω maximum
Hookswitch Flash Timing Range
24 ms to 2032 ms
Door Opener Current Limit
24 V DC/30 V AC, 1 A maximum
External Relay Current Limit
External Sensor Current Limit
Paging Terminal Impedance
MOH Terminal Impedance
24 V DC/30 V AC, 1 A maximum
Power to the external sensor is provided from the DPH4 card and must be grounded through the DPH4 card. For the connection diagram, refer to
"2.5.1 DPH4 Card". The Hybrid IP-PBX detects input from the sensor
when the signal is under 100
Ω.
600
Ω
10 000
Ω
Installation Manual 25
1.4 Specifications
1.4.3
System Capacity
Maximum CO Line and VoIP Line
The Hybrid IP-PBX supports the following number of CO lines and VoIP lines.
CO Line
VoIP Line
Line Type Maximum Number
12
4
Maximum Terminal Equipment
The following number of items of terminal equipment can be supported by the Hybrid IP-PBX. For how to
count the total number of items of equipment to be connected, refer to "MEC Card Calculation".
Terminal Equipment Type
SLT
KX-T7600 series DPT/DSS console
Without Additional AC
Adaptor
Without MEC Card
24
With Additional AC Adaptor
Without MEC Card With MEC Card
24
Total 24 Total 24 Total 48
KX-T7600 series DPT
KX-T7600 series DSS console
Other DPT/DSS console and APT
24
4
Total 4
24
4
Total 24
48
Other DPT
Other DSS console
APT
DSS console
External Sensor
Add-on Key Module
USB Module
4
4
4
4
CS 4
PS 28
VPS
4 ports (1 VPS)
*1
SLT, PT, DSS console, and VPS
Doorphone
Door Opener/External Relay
Total 28
4
4
4
Total 24
24
4
24
4
8
28
4 ports (1 VPS)*
1
Total 28 Total 52
4
4
4
Total 24
48
24
*1 A maximum of 4 ports (8 channels) of a single VPS can be connected to the Hybrid IP-PBX.
26 Installation Manual
1.4 Specifications
Note
Devices connected to the Hybrid IP-PBX that exceed the system capacity will not function.
MEC Card Calculation
Calculate the MEC figure from the type and total number of items of equipment to be connected. If the MEC figure exceeds 28, you need to install an MEC card. Note that you also need to connect an additional AC adaptor in this case.
MEC Card Calculation
PT
Pre-installed 4 Super Hybrid Ports
Extension Card
*1 SLC4
SLC8
HLC4
PLC4
PLC8
CS (1 unit)
VPS (1 port)
Equipment Type
KX-T7600 series DPT/DSS console
Other DPT/DSS console
APT
*1
Only the extension cards that can support SLTs count for the MEC figures.
Calculation Example
Equipment Type
Pre-installed Super Hybrid Ports 4 ports
KX-T7600 series DPT
SLC4
VPS
Total
16 units
2 cards
4 ports
MEC Figure
4
16
8
4
32
The total MEC figure is 32. As this exceeds 28, you need to install an MEC card for this configuration.
MEC Figure
1
1
1
8
0
0
0
0
1
4
4
AC Adaptor Selection
You must connect an additional AC adaptor in any of the following conditions:
• A total of more than 4 APTs, DPTs (except KX-T7600 series), and DSS consoles (except KX-T7600 series) are connected.
• More than 4 CSs are connected.
• An MEC card is required to support a configuration with a total MEC figure exceeding 28.
Installation Manual 27
1.4 Specifications
Note
For how to connect an AC adaptor or additional AC adaptor, refer to "2.11.1 Starting the Hybrid IP-
28 Installation Manual
Section 2
Installation
This section describes the procedures to install the Hybrid IP-
PBX. Detailed instructions for planning the installation site, installing the optional service cards, and cabling of peripheral equipment are provided. Further information on system expansion and peripheral equipment installation is included.
Installation Manual 29
2.1 Before Installation
2.1
Before Installation
2.1.1
Before Installation
Please read the following notes concerning installation and connection before installing the Hybrid IP-PBX and terminal equipment.
Be sure to comply with all applicable laws, regulations, and guidelines.
Safety Installation Instructions
When installing telephone wiring, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
1.
Never install telephone wiring during a lightning storm.
2.
Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
3.
Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
4.
Use caution when installing or modifying telephone lines.
Installation Precautions
This Hybrid IP-PBX is designed for wall mounting only, and should be installed in a location where it is accessible for inspections and maintenance.
To prevent malfunction, noise, or discoloration, avoid installing the system in the following locations:
1.
In direct sunlight and hot, cold, or humid places. (Temperature range: 0 °C to 40 °C [32 °F to 104 °F])
2.
Areas where sulfuric gases may be present, such as near thermal springs.
3.
Areas where shocks or vibrations are frequent or strong.
4.
High-dust areas, or places the system may come into contact with water or oil.
5.
Near devices that generate high frequencies, such as sewing machines or electric welders.
6.
On or near computers, telexes, or other office equipment, as well as microwave ovens or air conditioners. (It is preferable not to install the system in the same room as the above equipment.)
7.
Within 1.8 m (6 ft) of radios and televisions. (Both the Hybrid IP-PBX and PTs should be at least 1.8 m
[6 ft] away from such devices.)
8.
Locations where other objects will obstruct the area around the Hybrid IP-PBX. Be especially careful to leave at least 20 cm (8 in) of space above and 10 cm (4 in) to the sides of the Hybrid IP-PBX for ventilation.
9.
Do not stack up the optional service cards. To avoid damage to the optional service cards, always use the extension bolts.
Wiring Precautions
Be sure to follow these instructions when wiring the unit:
1.
Do not run unshielded telephone cables near AC power cables, computer cables, AC power sources, etc. When running cables near other noise-generating devices or cables, use shielded telephone cables or shield the telephone cables with metal tubing.
2.
If cables are run on the floor, use protectors to prevent the cables from being stepped on. Avoid running cables under carpets.
3.
Avoid using the same AC outlet for computers, telexes, and other office equipment, as noise generated by such equipment may hamper system performance or interrupt the system.
30 Installation Manual
2.1 Before Installation
4.
Use 2-pair telephone cables when connecting PTs.
Use 1-pair telephone cables when connecting SLTs, data terminals, answering machines, computers,
Voice Processing Systems, etc.
5.
Unplug the system from its power source when wiring, and plug the system back in only after all wiring is completed.
6.
Mis-wiring may cause the Hybrid IP-PBX to operate improperly. Refer to Section 2 "Installation" when
wiring the system.
7.
If an extension does not operate properly, disconnect the telephone from the extension line and connect it again, or turn off the Hybrid IP-PBX using power switch then turn it on again.
8.
For safety purposes this unit is equipped with a grounded plug. If you do not have a grounded outlet, please have one installed. Do not bypass this safety feature by tampering with the plug.
9.
Use twisted pair cable for CO line connection.
10.
CO lines should be installed with surge protectors. For details, refer to "2.2.10 Surge Protector
11.
To assure good quality telephone connection, it is recommended new and modifications to existing installation of customer premise wiring shall use solid twisted pair copper conductors with minimum 24 gauge that comply with the electrical specifications for Category 3 wiring as detailed in ANSI/EIA/TIA-
570A Building Wiring Standards.
Installation Manual 31
2.2 Installation of the Hybrid IP-PBX
2.2
Installation of the Hybrid IP-PBX
2.2.1
Unpacking
Unpack the box and check the items below:
Main Unit
AC Cord
AC Adaptor
Screws for Wall Mounting
Washers for Wall Mounting
Mini Plug (for pager and music source)
SD Memory Card
Main Strap
Strap (for the pre-installed LCOT4 card)
Optional Card Label Sheet
2
1
1
1
1
1
1
1
5
5
32 Installation Manual
2.2.2
Names and Locations
Ground Terminal
DC IN 2
DC IN 1
Power Switch
2.2 Installation of the Hybrid IP-PBX
SD Memory
Card Slot Cover
Reset Button
System Initialize
Switch
MOH port
Pager port
Super Hybrid
Ports
RS-232C port
USB port
Installation Manual 33
2.2 Installation of the Hybrid IP-PBX
2.2.3
Opening/Closing the Covers
Opening the Covers
1.
Pull the slide button to the right and, holding it, slide the cable cover upwards. Then turn the cable cover slightly to remove it.
1
Slide Button
Cable Cover
2.
Remove the three screws.
Screw
3.
Holding the protrusions on both sides of the front cover, swing the cover open.
34 Installation Manual
2.2 Installation of the Hybrid IP-PBX
Removing/Attaching the Front Cover
If you prefer, you can remove the front cover.
Removing the Front Cover
Holding the front cover open at about a 45° angle, remove the front cover by pushing it in the direction of the arrow as shown below.
Attaching the Front Cover
Fit the front cover to the main unit as shown below, and then close the front cover.
Installation Manual 35
2.2 Installation of the Hybrid IP-PBX
Closing the Covers
1.
Close the front cover, then tighten the three screws.
Screw
2.
Attach the rear hooks on the cable cover to the main unit, then swing the cable cover closed so that the front hooks fit in place.
Cable Cover
3.
Slide the cable cover down until it locks.
36 Installation Manual
2.2.4
Installation of the SD Memory Card
LED
2.2 Installation of the Hybrid IP-PBX
SD Memory Card
Slot Cover
SD Memory
Card
CAUTION
• Use only the SD Memory Card included with the Hybrid IP-PBX, or a Panasonic optional upgrade
SD Memory Card.
• The SD Memory Card contains software for all the processes of the Hybrid IP-PBX and all the customer data. The SD Memory Card must be inserted before start up.
• Do not remove the SD Memory Card while power is supplied to the Hybrid IP-PBX. Doing so may cause the Hybrid IP-PBX to fail to start when you try to restart the system.
Note
If you need to remove the SD Memory Card:
LED Indications
Indication
SD ACCESS
Color
Green
Description
SD memory card status
• ON: Accessing
Installation Manual 37
2.2 Installation of the Hybrid IP-PBX
2.2.5
Frame Ground Connection
IMPORTANT
Connect the frame of the Hybrid IP-PBX to ground.
1.
Loosen the screw.
2.
Insert a grounding wire (user-supplied)*.
3.
Tighten the screw.
4.
Connect the grounding wire to ground.
Ground
ing wire
Screw
To ground
* For grounding wire, green-and-yellow insulation is required, and the cross-sectional area of the conductor must be more than 0.75 mm 2 or 18 AWG.
• Be sure to comply with applicable local regulations (e.g., law, guidelines).
• Proper grounding (connection to ground) is very important to protect the Hybrid IP-PBX from the bad effects of external noise or to reduce the risk to the user of electrocution in the case of a lightning strike.
• The ground wire of the AC cable has an effect against external noise and lightning strikes, but it may not be enough to protect the Hybrid IP-PBX. A permanent connection between ground and the ground terminal of the Hybrid IP-PBX must be made.
In most of the continental United States, the ground provided by the "Third wire ground" at the commercial power outlet will be satisfactory. However, in a small percentage of cases this ground may be installed incorrectly. Therefore, the following test procedure should be performed.
Test Procedure
1.
Obtain a suitable voltmeter and set it for a possible reading of up to 250 V AC.
2.
Connect the meter probes between the 2 main AC voltage points on the wall outlet. The reading obtained should be 108 V AC to 132 V AC.
3.
Move one of the meter probes to the 3rd prong terminal (GND).
Either the same reading or a reading of 0 volt should be obtained.
4.
If a reading of 0 volt at one terminal and a reading of 108 V AC to 132 V AC at the other terminal is not obtained, the outlet is not properly grounded.
This condition should be corrected by a qualified electrician (per article 250 of the National
Electrical Code).
5.
If a reading of 0 volt at one terminal and a reading of 108 V AC to 132 V AC at the other terminal is obtained, then set the meter to the "OHMS/RX1" scale, place one probe at the GND Terminal and the other probe at the terminal which gave a reading of 0 volt.
A reading of less than 1 ohm should be obtained. If the reading is not obtained, the outlet is not adequately grounded. See qualified electrician.
38 Installation Manual
2.2 Installation of the Hybrid IP-PBX
2.2.6
Installing/Removing the Optional Service Cards
Slot Position
11
*
1
10
*
1
09
08
04
03
02
*
2
01
*
3
07
06
05
*
1
*
2
*
3
Slots 10 and 11 accept only cards that do not have external ports. Therefore, these slots do not have removable cover plates.
Slot 02 has an LCOT4 card pre-installed.
Slot 01 contains the pre-installed Super Hybrid Ports. No optional service card can be installed.
Slot Restrictions
The following table shows the slot restrictions. " " indicates that the slot supports the optional service card.
LCOT4
Type
HLC4
DLC4
SLC4
PLC4
IP-GW4
DLC8
SLC8
PLC8
DPH4
ECHO8
EXT-CID
MSG2
Card
Max
3 *1
1 *2
1
2
*3
1
1
1
2
Slot Number
02 03 04 05 06 07 08 09 10 11
*1
*2
Including one LCOT4 card that is installed by default.
Only one of HLC, DLC4 , SLC4 or PLC4 card can be installed.
Installation Manual 39
2.2 Installation of the Hybrid IP-PBX
*3 A maximum of two DLC8, SLC8 and PLC8 cards can be installed.
CAUTION
To protect the main board from static electricity, do not touch parts on the main board or on the optional service cards. To discharge static electricity, touch ground or wear a grounding strap.
Notes
• When installing or removing the optional service cards, the power switch of the Hybrid IP-PBX must be in the off position.
•
For each card, the maximum number that can be installed in the Hybrid IP-PBX is listed in "1.3.1
• Any card that exceeds the capacity of the Hybrid IP-PBX will be ignored.
• When the Hybrid IP-PBX starts up with an invalid configuration, some cards will be ignored.
Installing Optional Service Cards
1.
Before installing the optional service cards, cut and remove the appropriate dummy cover plates from the main unit.
Dummy Cover Plate
CAUTION
For safety reasons, smooth the cut edges after removing the dummy cover plates.
40 Installation Manual
2.2 Installation of the Hybrid IP-PBX
2.
Position the card in the open slot, making sure that the tabs on the both sides of the card fit into place.
Then, holding the card firmly in place, lower the rear end so that the hole of the card fits over the extension bolt.
Optional Service Card
1
2
Extension Bolt
CAUTION
When installing the optional service cards, do not put pressure on any parts of the main board (e.g., tall capacitors). Doing so may result in damage to the Hybrid IP-PBX.
3.
Insert the new extension bolt (included with the card) into the hole on the card, and tighten it to secure the card.
Extension Bolt
Installation Manual 41
2.2 Installation of the Hybrid IP-PBX
4.
Stick an appropriate optional card label (included) to the left side of the corresponding card.
Optional Card Label
5.
Connect a cable to an appropriate port of the card.
Cards" and "2.4 Installation of the Extension Cards".
Note
Make sure to connect cables after installing the card in the Hybrid IP-PBX, not before.
42 Installation Manual
2.2 Installation of the Hybrid IP-PBX
6.
Repeat the procedure for other cards.
A.
When installing a card in Slot 07, make sure to detach the LED holder first. After installing the card, reattach the LED holder.
To detach the LED holder
LED holder
To attach the LED holder
Installation Manual 43
2.2 Installation of the Hybrid IP-PBX
B.
When installing a card in Slot 11, tighten the card using the screw included with the card, instead of the extension bolt.
Screw
44 Installation Manual
2.2 Installation of the Hybrid IP-PBX
Handling of the Cables
1.
Attach the strap included with the card to one of the connected cables.
Strap
2.
Bind all the connected cables together using the strap.
3.
Repeat the procedure for other cards.
Installation Manual 45
2.2 Installation of the Hybrid IP-PBX
4.
Attach the main strap (included with the Hybrid IP-PBX) to any of the 5 rails depending on your preference.
2
Main Strap
1
46 Installation Manual
2.2 Installation of the Hybrid IP-PBX
5.
Bind all the connected cables together using the main strap, and then close the cable cover. For
how to close the cable cover, refer to "2.2.3 Opening/Closing the Covers".
Cable Cover
Main Strap
Notes
• For safety reasons, do not stretch, bend, or pinch the cables.
• If you prefer, you can cut the other side of the cable cover and run the cables through that opening. For safety reasons, smooth the cut edges.
Installation Manual 47
2.2 Installation of the Hybrid IP-PBX
Removing the Optional Service Cards
1.
Loosen the extension bolt.
2.
Holding the protrusions of the card, pull the card in the direction of the arrows.
CAUTION
When removing the optional service cards, do not put pressure on any parts of the main board (e.g., tall capacitors). Doing so may result in damage to the Hybrid IP-PBX.
48 Installation Manual
2.2 Installation of the Hybrid IP-PBX
2.2.7
Types of Connectors
Connector Type
RJ11
(Twisted pair cable)
RJ45
Pin Number
4 1
Used for
• DPH4 (KX-TDA5161)
• HLC4 (KX-TDA5170)
• DLC4 (KX-TDA5171)
• DLC8 (KX-TDA5172)
• SLC4 (KX-TDA5173)
• SLC8 (KX-TDA5174)
• PLC4 (KX-TDA5175)
• PLC8 (KX-TDA5176)
• LCOT4 (KX-TDA5180)
• Super Hybrid Ports (Main Board)
• IP-GW4 (KX-TDA5480)
1 8
(Twisted pair cable)
10-pin
Terminal Block
8-pin
Terminal Block
1
1
RS-232C
1 5
8
• DPH4 (KX-TDA5161)
10
• Main Board
6 9
USB
• Main Board
2
3
1
4
• Main Board (Pager port, MOH port)
Mini Plug
+
-
Installation Manual 49
2.2 Installation of the Hybrid IP-PBX
2.2.8
Wall Mounting (KX-TDA50)
Mounting on Wooden Wall
1.
Place the reference for wall mounting (on the last page of this manual) on the wall to mark the three screw positions.
130 mm (5-1/8 in)
250 mm
(9-13/16 in)
2.
Install the screws and washers (included) in the wall.
Washer
Drive the screw to this position.
Notes
• Make sure that the screw heads are at the same distance from the wall.
• Install the screws perpendicular to the wall.
3.
Hook the main unit on the screw heads.
Notes
• Do not block the openings of the cabinet. Leave at least 20 cm (8 in) of space above and 10 cm (4 in) to the sides of the Hybrid IP-PBX for ventilation.
• Make sure that the wall behind the cabinet is flat and free of obstacles, so that the openings on the back of the cabinet will not be blocked.
• Be careful not to drop the cabinet.
50 Installation Manual
2.2 Installation of the Hybrid IP-PBX
Mounting on Concrete or Mortar Wall
CAUTION
Drive mounting screws into the wall. Be careful to avoid touching any metal laths, wire laths or metal plates in the wall.
1.
Place the reference for wall mounting (on the last page of this manual) on the wall to mark the three screw positions.
130 mm (5-1/8 in)
250 mm
(9-13/16 in)
2.
Install three anchor plugs (user-supplied) in the wall.
Hammer
Anchor Plug
6.4 mm
(1/4 in)
29 mm
(1-1/8 in)
3.
Install the screws (included) in the wall.
Drive the screw to this position.
4.
Hook the main unit on the screw heads.
Installation Manual 51
2.2 Installation of the Hybrid IP-PBX
Notes
• Do not block the openings of the cabinet. Leave at least 20 cm (8 in) of space above and 10 cm (4 in) to the sides of the Hybrid IP-PBX for ventilation.
• Make sure that the wall behind the cabinet is flat and free of obstacles, so that the openings on the back of the cabinet will not be blocked.
• Be careful not to drop the cabinet.
52 Installation Manual
2.2 Installation of the Hybrid IP-PBX
2.2.9
Wall Mounting (AC Adaptor)
Mounting on Wooden Wall
1.
Place the reference for wall mounting (on the following page) on the wall to mark the two screw positions.
110 mm
(4-5/16 in)
2.
Install the screws and washers (included) in the wall.
Washer
Drive the screw to this position.
Notes
• Make sure that the screw heads are at the same distance from the wall.
• Install the screws perpendicular to the wall.
3.
Hook the AC adaptor on the screw heads.
Note
Be careful not to drop the AC adaptor.
Installation Manual 53
2.2 Installation of the Hybrid IP-PBX
Mounting on Concrete or Mortar Wall
CAUTION
Drive mounting screws into the wall. Be careful to avoid touching any metal laths, wire laths or metal plates in the wall.
1.
Place the reference for wall mounting (on the following page) on the wall to mark the two screw positions.
110 mm
(4-5/16 in)
2.
Install two anchor plugs (user-supplied) in the wall.
Hammer Anchor Plug
6.4 mm
(1/4 in)
29 mm
(1-1/8 in)
3.
Install the screws (included) in the wall.
Drive the screw to this position.
4.
Hook the AC adaptor on the screw heads.
Note
Be careful not to drop the AC adaptor.
54 Installation Manual
Reference for Wall Mounting
Please copy this page and use as a reference for wall mounting.
2.2 Installation of the Hybrid IP-PBX
Install a screw here.
110 mm
(4-5/16 in)
Install a screw here.
Note
Make sure to set the print size to correspond with the size of this page. If the dimension of the paper output still deviates slightly from the measurement indicated here, use the measurement indicated here.
Installation Manual 55
2.2 Installation of the Hybrid IP-PBX
2.2.10 Surge Protector Installation
Overview
A massive electrical surge can be caused if lightning strikes a telephone cable 10 m (33 ft) above ground, or if a telephone line comes into contact with a power line. A surge protector is a device that is connected to a CO line to prevent potentially dangerous electrical surges from entering the building via the CO line and damaging the Hybrid IP-PBX and connected equipment.
To protect the system from electrical surges, we strongly recommend connecting the system to a surge protector that meets the following specifications:
• Surge arrestor type: 3-electrode arrestor
• DC spark-over voltage: 230 V
• Maximum peak current: at least 10 kA
Many countries/areas have regulations requiring surge protection. Be sure to comply with all applicable laws, regulations, and guidelines.
Installation
CO Line
Surge
Protector
CO Line CO Line
Terminal
Board
Extn.
Hybrid
IP-PBX
Ground
Extn. Extn. Extn.
SLT PT CS
Frame
Ground
Extn.: Extension line
56 Installation Manual
2.2 Installation of the Hybrid IP-PBX
Outside Installation
(Main Building)
Surge Protector
CO Line
CO Line
Extn.
Terminal
Board
Extn.
Hybrid
IP-PBX
Extn.
Extn.
Surge
Protector
(Another Building)
SLT
PT
CS
SLT PT CS
Ground
Extn.: Extension Line
If you install an extension outside of the building, the following precautions are recommended:
a.
Install the extension wire underground.
b.
Use a conduit to protect the wire.
Note
The surge protector for an extension and CS is different from that for a CO line.
Installation of a Ground Rod
Surge Protector
CO Line
Grounding
Wire
(Underground)
Ground Rod
Hybrid
IP-PBX
Installation Manual 57
2.2 Installation of the Hybrid IP-PBX
1.
Connect the ground rod to the surge protector using a grounding wire with a cross-sectional area of at least 1.3 mm
2
.
2.
Bury the ground rod near the protector. The grounding wire should be as short as possible.
3.
The grounding wire should run straight to the ground rod. Do not run the wire around other objects.
4.
Bury the ground rod at least 50 cm (20 in) underground.
Notes
• The above figures are recommendations only.
• The length of ground rod and the required depth depend on the composition of the soil.
58 Installation Manual
2.3 Installation of the CO Line Cards
2.3
Installation of the CO Line Cards
2.3.1
LCOT4 Card
Function
4-port analog CO line card with 2 power failure transfer (PFT) ports. One CID4 card can be mounted on the
LCOT4 card (refer to "2.3.2 CID4 Card").
PFT Port 2
PFT Port 1
RJ11
To CO line
Accessories and User-supplied Items
Accessories (included): Extension Bolt × 1, Strap × 1
User-supplied (not included): RJ11 connector
Notes
•
•
For details about power failure transfer, refer to "2.10.1 Power Failure Connections".
Pin Assignments
RJ11 Connector
T R
4 1
Signal Name
R
T
–
Function
Ring
Tip
Reserved
Installation Manual 59
2.3 Installation of the CO Line Cards
2.3.2
CID4 Card
Function
4-port Caller ID signal type FSK/FSK (with Call Waiting Caller ID [Visual Caller ID])/DTMF. To be mounted on the LCOT4 card.
CID4 Card
LCOT4 Card
Accessories and User-supplied Items
Accessories (included): none
User-supplied (not included): none
Note
If you need to remove the CID4 card:
60 Installation Manual
2.3 Installation of the CO Line Cards
2.3.3
IP-GW4 Card
Function
4-channel VoIP gateway card. Compliant with VoIP H.323 V.2 protocol, and ITU-T G.729a, G.723.1, and
G.711 CODEC methods.
RJ45
To private IP network
LEDs
Accessories and User-supplied Items
Accessories (included): Extension Bolt × 1, Strap × 1
User-supplied (not included): RJ45 connector
Notes
• Maximum length of the cable to be connected to this optional service card is 100 m (328 ft).
• For programming instructions and other information about the IP-GW4 card, refer to the documentation for the IP-GW4 card.
•
Pin Assignments
RJ45 Connector (10BASE-T/100BASE-TX)
TPO+
TPO-
TPI+
TPI-
1 8
Signal Name
TPO+
TPO-
TPI+
TPI-
–
Input (I)/Output (O)
I
I
O
O
–
Function
Transmit data+
Transmit data-
Receive data+
Receive data-
Reserved
Installation Manual 61
2.3 Installation of the CO Line Cards
LED Indications
Indication
ON LINE
Color
Green
ALARM
LINK
DATA
Red
Green
Green
Description
On-line status indication
• ON: On-line mode
• OFF: Off-line mode
• Flashing: Maintenance mode
Note
If the LINK indicator is OFF, the ON LINE indicator will also be
OFF.
Alarm indication
• ON: Alarm
• OFF: Normal
Link status indication
• ON: Normal Connection
• OFF: Connection Error
Data transmission indication
• ON: Data transmitting
• OFF: No data transmitted
62 Installation Manual
2.4 Installation of the Extension Cards
2.4
Installation of the Extension Cards
2.4.1
HLC4 Card
Function
4-port extension card for SLTs, APTs, DSS consoles, a Voice Processing System (VPS), and PT-interface
CSs.
*1
RJ11
To extension
Accessories and User-supplied Items
Accessories (included): Extension Bolt × 1, Strap × 1
User-supplied (not included): RJ11 connector
Note
Pin Assignments
RJ11 Connector
D2 D1
R T
4 1
Signal Name
D1
T
R
D2
Function
Data port (High)
Tip
Ring
Data port (Low)
*1 The PT-interface CS can be connected to the Hybrid IP-PBX using a cable like a PT.
Installation Manual 63
2.4 Installation of the Extension Cards
2.4.2
DLC4 Card
Function
4-port digital extension card for DPTs, DSS consoles, a VPS, and PT-interface CSs.
*1
RJ11
To extension
Accessories and User-supplied Items
Accessories (included): Extension Bolt × 1, Strap × 1
User-supplied (not included): RJ11 connector
Note
Pin Assignments
RJ11 Connector
D2 D1
4 1
Signal Name
D1
D2
–
Function
Data port (High)
Data port (Low)
Reserved
*1 The PT-interface CS can be connected to the Hybrid IP-PBX using a cable like a PT.
64 Installation Manual
2.4 Installation of the Extension Cards
2.4.3
SLC4 Card
Function
4-port extension card for SLTs.
RJ11
To extension
Accessories and User-supplied Items
Accessories (included): Extension Bolt × 1, Strap × 1
User-supplied (not included): RJ11 connector
Pin Assignments
RJ11 Connector
R T
4 1
Signal Name
T
R
–
Function
Tip
Ring
Reserved
Installation Manual 65
2.4 Installation of the Extension Cards
2.4.4
PLC4 Card
Function
4-port extension card for APTs, DSS consoles, and a VPS.
RJ11
To extension
Accessories and User-supplied Items
Accessories (included): Extension Bolt × 1, Strap × 1
User-supplied (not included): RJ11 connector
Pin Assignments
RJ11 Connector
D2 D1
R T
4 1
Signal Name
D1
T
R
D2
Function
Data port (High)
Tip
Ring
Data port (Low)
66 Installation Manual
2.4 Installation of the Extension Cards
2.4.5
DLC8 Card
Function
8-port digital extension card for DPTs, DSS consoles, a VPS, and PT-interface CSs.
*1
RJ11
To extensions
Accessories and User-supplied Items
Accessories (included): Extension Bolt × 1, Strap × 1
User-supplied (not included): RJ11 connector
Note
Pin Assignments
RJ11 Connector
D2 D1
4 1
Signal Name
D1
D2
–
Function
Data port (High)
Data port (Low)
Reserved
*1 The PT-interface CS can be connected to the Hybrid IP-PBX using a cable like a PT.
Installation Manual 67
2.4 Installation of the Extension Cards
2.4.6
SLC8 Card
Function
8-port extension card for SLTs.
RJ11
To extensions
Accessories and User-supplied Items
Accessories (included): Extension Bolt × 1, Strap × 1
User-supplied (not included): RJ11 connector
Pin Assignments
RJ11 Connector
R T
4 1
Signal Name
T
R
–
Function
Tip
Ring
Reserved
68 Installation Manual
2.4.7
PLC8 Card
Function
8-port extension card for APTs, DSS consoles, and a VPS.
2.4 Installation of the Extension Cards
RJ11
To extensions
Accessories and User-supplied Items
Accessories (included): Extension Bolt × 1, Strap × 1
User-supplied (not included): RJ11 connector
Pin Assignments
RJ11 Connector
D2 D1
R T
4 1
Signal Name
D1
T
R
D2
Function
Data port (High)
Tip
Ring
Data port (Low)
Installation Manual 69
2.5 Installation of the Other Cards
2.5
Installation of the Other Cards
2.5.1
DPH4 Card
Function
4-port doorphone card for 4 doorphones, 4 door openers or external relays, and 4 external sensors.
10-pin
8-pin
RJ11
To external sensors
To door openers/ external relays
To doorphones
Telephone Line Cord
Accessories and User-supplied Items
1, Telephone Line Cord × 2, Terminal Box × 2
User-supplied (not included): Copper wire
Note
For details about connection to doorphones, door openers, external sensors, and external relays, refer
to "2.8.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays".
Pin Assignments
RJ11 Connector
1 4 5 8
DP2
DP1 com1 com2
DP4
DP3 com3 com4
Signal Name
DP2
DP1 com1 com2
DP4
DP3 com3 com4
Function
Doorphone 2 transmit
Doorphone 1 transmit
Doorphone 1 receive
Doorphone 2 receive
Doorphone 4 transmit
Doorphone 3 transmit
Doorphone 3 receive
Doorphone 4 receive
70 Installation Manual
8-pin Terminal Block
Signal Name
1
SENS 1a
SENS 1b
SENS 2a
SENS 2b
SENS 3a
SENS 3b
SENS 4a
SENS 4b
8
SENS 1a
SENS 1b
SENS 2a
SENS 2b
SENS 3a
SENS 3b
SENS 4a
SENS 4b
10-pin Terminal Block
1
Signal Name
OP1b (RL1b)
OP1a (RL1a)
OP2b (RL2b)
OP2a (RL2a)
OP3b (RL3b)
OP3a (RL3a)
OP4b (RL4b)
OP4a (RL4a)
OP1b (RL1b)
OP1a (RL1a)
OP2b (RL2b)
OP2a (RL2a)
10
OP3b (RL3b)
OP3a (RL3a)
OP4b (RL4b)
OP4a (RL4a)
–
2.5 Installation of the Other Cards
Function
Sensor Input 1 com 1
Sensor Input 2 com 2
Sensor Input 3 com 3
Sensor Input 4 com 4
Function
Door opener 1 (Relay 1)
Door opener 1 com (Relay 1 com)
Door opener 2 (Relay 2)
Door opener 2 com (Relay 2 com)
Door opener 3 (Relay 3)
Door opener 3 com (Relay 3 com)
Door opener 4 (Relay 4)
Door opener 4 com (Relay 4 com)
Reserved
Installation Manual 71
2.5 Installation of the Other Cards
Connection Diagram for External Sensors and External Relays
Power to the external sensor is provided from the DPH4 card and must be grounded through the DPH4 card as indicated in the diagram below. A pair of "sensor" and "common" lines must be connected to the DPH4 card for each external sensor. The Hybrid IP-PBX detects input from the sensor when the signal is under
100
Ω.
Sensor 4
Sensor 3
Sensor 2
Sensor 1 sensor common sensor common sensor common sensor common
2
1
4
3
6
5
8
7
5 V
33
Ω
33
Ω
2.2K
5 V
10K
Ω
5 V
33
Ω
47K
33
Ω
2.2K
47K
5 V
10K
Ω
5 V
33
Ω
33
Ω
2.2K
47K
5 V
10K
Ω
5 V
33
Ω
33
Ω
2.2K
5 V
10K
Ω
47K
4
3
6
5
2
1
8
7
10
9
Relay 4
Relay 3
Relay 2
Relay 1
72 Installation Manual
2.5.2
ECHO8 Card
Function
8-channel card for echo cancellation during conferences.
2.5 Installation of the Other Cards
Accessories and User-supplied Items
Accessories (included): Extension Bolt × 1, Screw × 1
User-supplied (not included): none
Note
To establish a conference call involving 6 to 8 parties, install an ECHO8 card and enable the echo cancellation for conference using the KX-TDA50 Maintenance Console. For details, refer to the on-line help of the KX-TDA50 Maintenance Console.
Installation Manual 73
2.5 Installation of the Other Cards
2.5.3
MSG2 Card
Function
2-channel message card.
Accessories and User-supplied Items
Accessories (included): Extension Bolt × 1, Screw × 1
User-supplied (not included): none
74 Installation Manual
2.5.4
EXT-CID Card
Function
Sends Caller ID signals to extension ports.
Accessories and User-supplied Items
Accessories (included): Extension Bolt × 1, Screw × 1
User-supplied (not included): none
2.5 Installation of the Other Cards
Installation Manual 75
2.5 Installation of the Other Cards
2.5.5
MEC Card
Function
Memory expansion card to increase Personal/System Speed Dialing number storage space, double the number of DPTs (using Digital XDP connection), and display language selection for VM Menu. To be installed in the MEC slot.
MEC Card
MEC Slot
Accessories and User-supplied Items
Accessories (included): none
User-supplied (not included): none
CAUTION
Make sure to insert the MEC card between the guide rails until it locks into the MEC slot. Push the card firmly into place until you hear a clicking sound.
76 Installation Manual
2.5 Installation of the Other Cards
Removing the MEC Card
Pull open the guide rails using a flathead screwdriver and, while holding them open, remove the MEC card.
Installation Manual 77
2.5 Installation of the Other Cards
2.5.6
RMT Card
Function
Analog modem card for remote communication with the Hybrid IP-PBX. ITU-T V.90 support.
RMT Card
RMT Slot
Accessories and User-supplied Items
Accessories (included): none
User-supplied (not included): none
CAUTION
Make sure to insert the RMT card between the guide rails until it locks into the RMT slot. Push the card firmly into place until you hear a clicking sound.
78 Installation Manual
2.5 Installation of the Other Cards
Removing the RMT Card
Pull open the guide rails using a flathead screwdriver and, while holding them open, remove the RMT card.
Installation Manual 79
2.6 Connection of Extensions
2.6
Connection of Extensions
2.6.1
Maximum Cabling Distances of the Extension Wiring
(Twisted Cable)
Cable
26 AWG:
24 AWG:
22 AWG:
CAT 5:
Maximum Distance
222 m (728 ft)
347 m (1138 ft)
500 m (1640 ft)
347 m (1138 ft)
PT-interface CS
KX-T7600 Series
Cable
26 AWG:
24 AWG:
22 AWG:
CAT 5:
Maximum Distance
500 m (1640 ft)
720 m (2362 ft)
830 m (2723 ft)
720 m (2362 ft)
KX-T7600 Series
(Master DPT on the
Digital XDP connection)
Cable
26 AWG:
24 AWG:
22 AWG:
CAT 5:
Maximum Distance
380 m (1246 ft)
550 m (1804 ft)
630 m (2066 ft)
550 m (1804 ft)
Cable
26 AWG:
24 AWG:
22 AWG:
CAT 5:
Cable
26 AWG:
24 AWG:
22 AWG:
CAT 5:
Maximum Distance
140 m (459 ft)
229 m (751 ft)
360 m (1181 ft)
229 m (751 ft)
Maximum Distance
698 m (2289 ft)
1128 m (3700 ft)
1798 m (5897 ft)
1128 m (3700 ft)
Notice
The maximum cabling distance may vary depending on the conditions.
Other PT and
DSS Console
SLT
80 Installation Manual
2.6 Connection of Extensions
PT-interface CS DPT APT
DSS Console
KX-T7600 series Other
Super Hybrid Ports
(Main Board)
SLC4, SLC8 Cards
DLC4, DLC8 Cards
PLC4, PLC8 Cards
HLC4 Card
" " indicates that the extension card or Super Hybrid Ports support the terminal.
SLT
Installation Manual 81
2.6 Connection of Extensions
2.6.2
Parallel Connection of the Extensions
Any SLT can be connected in parallel with an APT or a DPT as follows.
Note
In addition to an SLT, an answering machine, a fax machine or a modem (PC) can be connected in parallel with an APT and a DPT.
With APT
To a Super Hybrid Port
Modular
T-Adaptor
2-conductor wiring cord
Connect pins "T" and "R".
4-conductor wiring cord
Connect pins "T", "R", "D1", and "D2".
APT SLT
With DPT
Parallel mode or eXtra Device Port (XDP) mode can be selected through system programming.
If XDP mode is enabled through system programming, parallel connection is not possible. Refer to "1.10.9
Paralleled Telephone" and "2.1.1 Extension Port Configuration" in the Feature Guide for further information.
Using a Modular T-Adaptor
To a Super Hybrid Port
Modular
T-Adaptor
2-conductor wiring cord
Connect pins "T" and "R".
4-conductor wiring cord
Connect pins "D1" and
"D2".
DPT SLT
82 Installation Manual
Using an EXtra Device Port
With KX-T7600 Series DPT
To a Super Hybrid Port
4-conductor wiring cord
Connect pins "T", "R",
"D1" and "D2".
2-conductor wiring cord
Connect pins "T" and "R".
2.6 Connection of Extensions
DPT
To a Super Hybrid Port
To SLT
With Other DPT (except KX-T7560 and KX-T7565)
To a Super Hybrid Port
2-conductor wiring cord
Connect pins "T" and "R".
4-conductor wiring cord
Connect pins "T", "R",
"D1" and "D2".
SLT
TO MAIN UNIT
/ PABX
TO TEL
DPT
SLT
TO TEL
TO EMSS or TO MAIN UNIT
To a Super Hybrid Port
To SLT
Installation Manual 83
2.6 Connection of Extensions
2.6.3
Digital EXtra Device Port (Digital XDP) Connection
A DPT can be connected to another DPT on the Digital XDP connection. In addition, if the DPT is connected to a Super Hybrid Port, it can also have an SLT connected in Parallel mode or XDP mode.
Notes
• Both DPTs must be KX-T7600 series DPTs (excluding KX-T7640).
• Parallel mode or XDP mode can be selected through system programming.
• If XDP mode is enabled through system programming, parallel connection is not possible. Refer to
"1.10.9 Paralleled Telephone" and "2.1.1 Extension Port Configuration" in the Feature Guide for further information.
With KX-T7600 Series DPT
Using a Modular T-Adaptor
To DLC4/DLC8 card
To a Super Hybrid Port
(for connection of SLT)
Modular
T-Adaptor
2-conductor wiring cord
Connect pins "T" and "R".
4-conductor wiring cord
Connect pins "D1" and "D2".
4-conductor wiring cord
Connect pins "D1" and
"D2".
SLT
Master DPT Slave DPT
Back View of DPTs
TO TEL
TO MAIN UNIT
/ PABX
Cable Maximum Distance
26 AWG: 30 m (98 ft)
24 AWG: 50 m (164 ft)
22 AWG: 60 m (196 ft)
CAT 5: 50 m (164 ft)
TO MAIN UNIT
/ PABX
Master DPT
To DLC4/DLC8 card
To a Super Hybrid Port
(for connection of SLT)
Slave DPT
84 Installation Manual
2.6 Connection of Extensions
Using an EXtra Device Port
To DLC4/DLC8 card
To a Super Hybrid Port
(for connection of SLT)
4-conductor wiring cord
Connect pins "T", "R",
"D1" and "D2".
4-conductor wiring cord
Connect pins "T", "R",
"D1" and "D2".
2-conductor wiring cord
Connect pins "T" and "R".
Back View of DPTs
TO TEL
Master DPT Slave DPT SLT
TO MAIN UNIT
/ PABX
Cable Maximum Distance
26 AWG: 30 m (98 ft)
24 AWG: 50 m (164 ft)
22 AWG: 60 m (196 ft)
CAT 5: 50 m (164 ft)
TO MAIN UNIT
/ PABX
Master DPT
To DLC4/DLC8 card
To a Super Hybrid Port
(for connection of SLT)
To SLT
Slave DPT
TO TEL
Installation Manual 85
2.6 Connection of Extensions
2.6.4
First Party Call Control CTI Connection
CTI connection between a PC and a KX-T7633/T7636 DPT provides first party call control. The CTI connection is made via a USB interface (version 1.1), and uses the TAPI 2.1 protocol.
A USB Module (KX-T7601) must be connected to the KX-T7633/T7636 DPT.
Note
The operating system of the PC required for first party call control depends on your CTI application software. For details, refer to the manual for your CTI application software.
To PC
USB Cable
USB Port
ULL
USB Module
Notes
• Maximum length of the USB cable is 3 m (9 ft 10 in).
• USB Modules must not be connected to DPTs in the Digital XDP connection. In a Digital XDP connection, the PC cannot be used. If a USB module is connected to a slave DPT, the DPT will not work properly.
86 Installation Manual
2.7 Connection of 2.4 GHz Portable Stations
2.7
Connection of 2.4 GHz Portable Stations
2.7.1
Overview
The following equipment is required to connect the wireless system:
CS: Cell Station (KX-T0141)
This unit determines the area covered by the wireless system. Up to 2 calls can be made at the same time through each CS.
PS: 2.4 GHz Portable Station (KX-TD7680/KX-TD7690)
The KX-TDA50 can support up to 28 PSs. For more details about the PS, refer to the PS Operating
Instructions.
CAUTION
• The CS should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]), low temperature (less than 0 °C [32 °F]), vibration, and should not be exposed to direct sunlight.
• The CS should not be placed outdoors (use indoors).
• The CS should not be placed near high voltage equipment.
• The CS should not be placed on a metal object.
• Systems using 2.4 GHz ISM (Industrial, Scientific and Medical) band may interfere with the KX-
TDA wireless system. Examples of such systems are cordless telephones, wireless LAN, Home
RF, microwave ovens and other ISM devices. These systems may cause minor noise.
• Keeping some distance between the equipment listed below may prevent interference. (The distance may vary depending on the environment.)
Equipment
CS and office equipment such as a computer, telex, fax machine, etc.
Distance
More than 2 m (6 ft 7 in)
CS and PS
Each PS
Hybrid IP-PBX and CS
CS and CS
More than 1 m (3 ft 3 in)
More than 0.5 m (1 ft 8 in)
More than 2 m (6 ft 7 in)
More than 15 m (49 ft)
Please take into consideration the distance between the CSs when site planning. Please consult a certified dealer for details.
However, the required distance between CSs may vary depending on the environment of the installation site and conditions in which the wireless system is used. Conduct the site survey to determine the appropriate distance.
Installation Manual 87
2.7 Connection of 2.4 GHz Portable Stations
2.7.2
Procedure Overview
When connecting the wireless system, use extreme care to conduct a site survey. Inadvertent site survey can result in poor service area, frequent noise, and disconnection of calls.
1. Investigate the installation site
Refer to "2.7.3 Site Planning".
a.
Obtain the map of the CS installation site.
b.
Consider the service area demanded by the user on the map.
c.
Plan the locations of each CS, taking account of distance, building materials and etc.
2. Prepare the CS for site survey
Refer to "2.7.4 Before Site Survey".
a.
Assign a CS number to each CS by setting the DIP switches on the back of the CS.
b.
Supply electricity to each CS using an AC adaptor or a battery box.
c.
Install each CS temporarily as planned.
Notes
• Install at least 2 m (6 ft 7 in) above the floor.
• Keep the antennas in the upright position.
3. Conduct the site survey
a.
Test the radio signal strength using the PS.
Confirm that the radio signal strength level is "12" near the CS.
Using the KX-TD7680
1 9
Press 1, 9, and POWER for more than 2 seconds.
Using the KX-TD7690
0
CS No.
1 to 9
Display example:
<< SEARCHING >>
CS NO.1 LEVEL:12
SAVE:0123456789
1
Press 1, 9, and POWER for more than 2 seconds.
0
CS No.
1 to 9
Display example:
<< SEARCHING >>
CS NO.1 LEVEL:12
SAVE:0123456789 b.
By walking away from the CS with the PS, check the radio signal strength. The radio signal strength weakens as you walk away from the CS.
c.
Map the CS coverage area at radio signal strength levels "3" and "8".
d.
Make sure that adjacent CS coverage areas overlap where the radio signal strength level is "8" by at least 5 m (16 ft).
e.
Make sure that the radio signal strength level is greater than "3" at any location within the service area demanded by the user.
88 Installation Manual
2.7 Connection of 2.4 GHz Portable Stations
4. Finish the site survey
Refer to "2.7.6 After Site Survey".
a.
Return all DIP switches of each CS to the OFF position, and stop supplying power.
b.
Turn off the PS.
5. Connect the CS and PS to the Hybrid IP-PBX and test the operation
Refer to "2.7.7 Connecting a Cell Station to the Hybrid IP-PBX".
a.
Connect the CSs to the Hybrid IP-PBX.
b.
Register the PSs to the Hybrid IP-PBX.
c.
Walk around the service area while having a conversation using a registered PS. If noise is frequent or conversations disconnect, relocate the CSs or install an additional CS.
6. Mount the CS on the wall
Refer to "2.7.8 Wall Mounting".
a.
Assuming everything goes as planned, mount the CS on the wall.
Installation Manual 89
2.7 Connection of 2.4 GHz Portable Stations
2.7.3
Site Planning
Choosing the best site for the CS requires careful planning and testing of essential areas. The best location may not always be convenient for installation. Read the following information before installing the unit.
Understanding the Radio Waves
Characteristics of Radio Waves
The transmission of radio waves and the CS coverage area depend on the structure and materials of the building.
Office equipment, such as computers and fax machines, can interfere with radio waves. Such equipment may create noise or interfere with the performance of the PS.
The illustration below shows the special transmitting patterns of radio waves.
1.
Radio waves are reflected by objects such as those made of metal.
2.
Radio waves are diffracted by objects such as metallic columns.
3.
Radio waves penetrate objects such as those made of glass.
CS
1. Reflection
Column
2. Diffraction
3. Penetration
Relationships Between Radio Waves and Building Structure and Materials
• The CS coverage area is affected more by the building materials and their thickness than the number of obstacles.
• Radio waves tend to be reflected or diffracted by conductive objects and rarely penetrate them.
• Radio waves tend to penetrate insulated objects and are rarely reflected by them.
• Radio waves penetrate thin objects more than thick objects.
• The table below shows the transmission tendency of radio waves when they reach objects made from various materials.
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2.7 Connection of 2.4 GHz Portable Stations
Object
Wall
Window
Floor
Partition
Column
Cabinet
Material
Concrete
Glass covered with heat-resistant film
Ferroconcrete
Steel
Plywood, Glass
Ferroconcrete
Transmission Tendency
The thicker they are, the less radio waves penetrate them.
Ferroconcrete Radio waves can penetrate them, but the more iron there is, the more radio waves are reflected.
Glass Radio waves usually penetrate them.
Glass with wire nets Radio waves can penetrate them, but tend to be reflected.
Radio waves are weakened considerably when they penetrate windows.
Radio waves can penetrate them, but the more iron there is, the more radio waves are reflected.
Radio waves are reflected and rarely penetrate them.
Radio waves usually penetrate them.
Metal
Steel
Wood
Radio waves can penetrate them, but the more iron there is, the more radio waves tend to be reflected or diffracted.
Radio waves tend to be reflected or diffracted.
Radio waves are usually reflected or diffracted, and rarely penetrate them.
Radio waves can penetrate them, but they are weakened.
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2.7 Connection of 2.4 GHz Portable Stations
CS Coverage Area
The example below shows the size of the coverage area of 1 CS if it is installed where there is no obstacle.
Note
Radio signal strength levels are measured during the site survey (refer to "2.7.5 Site Survey").
A
Coverage Area
Radio signal strength level is greater than "3".
(About 50 m to 60 m
[164 ft to 197 ft])
A
B
Gray Zone:
Conversation will be intermittent
Radio Signal Strength Levels
Level: 00
Level: 01 to 02
Level: 03 to 07
Level: 08 to 10
Level: 11 to 12
Out of range
Receives noise easily or disconnects
May receive noise
Good
Better
B
Good Coverage Area
Radio signal strength level is greater than "8".
(About 30 m to 40 m
[98 ft to 131 ft])
Good conversation will be kept.
C
Out of Service:
Cannot make/receive calls
Site Survey Preparation
1.
Obtain the map and investigate the installation site.
a.
Check the obstacles (e.g., shelves, columns, and partitions).
b.
Check the materials of the structures (e.g., metal, concrete, and plywood).
c.
Check the layout and dimensions of the room, corridor, etc.
d.
Write down the above information to the map.
2.
Examine the service area demanded by the user on the map, referring to the following example.
a.
Draw the coverage area around a CS. Extend the coverage area to 30 to 60 meters (98 to 197 feet) in one direction, depending on the materials of the building structures and obstacles in the installation site. Note that a CS cannot be installed outside a building.
b.
If one CS cannot cover the entire service area, install additional CSs as required. Overlap the coverage areas of adjacent CSs.
Where CS coverage areas overlap, the PS will start call handover to the next CS if the signal from
92 Installation Manual
2.7 Connection of 2.4 GHz Portable Stations
one CS becomes weak. However, if a PS moves away from a CS and there are no CSs available for handover, the PS may go out of range and the call could be lost.
If the signal from the CS fades, due to the structure of the building, there may be some handover delay. The user will hear a range warning before handover in this case. This also applies in the case of interference from 2.4 GHz apparatus.
Example: Installing in a Room Separated by Walls
Things to take note of:
• The room is separated by walls.
• The room is surrounded by concrete walls.
CS installation plan:
• The coverage area of each CS will not extend as far as when there is no obstacle, because the radio signals will be weakened by separating walls. Therefore, you will need 5 CSs to cover the entire room.
150 m (492 ft)
70 m
(230 ft)
CS no. 1
CS no. 3
CS no. 5
CS no. 2
CS no. 4
Installation Manual 93
2.7 Connection of 2.4 GHz Portable Stations
2.7.4
Before Site Survey
Setting and Installing the CS Temporarily for Site Survey
1.
Switch the Radio Signal Test switch from OFF to ON.
2.
Set the CS number switches as desired.
DIP Switch
OFF ON
1
2
3
4
5
6
CS Number Switch
Radio Signal
Test Switch
2
3
4
1
CS no. 1 CS no. 2 CS no. 3 CS no. 4 CS no. 5 CS no. 6 CS no. 7 CS no. 8 CS no. 9
1 1 1 1 1 1 1 1
2
3
4
2
3
4
2
3
4
2
3
4
2
3
4
2
3
4
2
3
4
2
3
4
Notes
• To see the radio signal strength of more than 1 CS, a CS number must be set for each CS.
• If more than 1 CS is in Radio Signal Test mode, each CS must have a unique CS number.
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2.7 Connection of 2.4 GHz Portable Stations
3.
After setting the DIP switch, connect an AC adaptor or battery box to the CS using a power supply adaptor.
Note
The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
Modular
Telephone Cord
Power Supply Adaptor
(PSZZ1TDA0142)
To AC Adaptor (KX-A11/KX-TCA1)/
Battery Box (PSZZTD142CE)
4.
Install the CS temporarily for the site survey. Install the CS at least 2 m (6 ft 7 in) above the floor, keeping the antennas in the upright position.
Installation Manual 95
2.7 Connection of 2.4 GHz Portable Stations
2.7.5
Site Survey
The PS has a Radio Signal Test mode that monitors the state of the radio link to the CS. After installing the
CSs temporarily, set the PS to the Radio Signal Test mode and measure each CS coverage area. Then, record the results on the map of the installation site.
Testing the Radio Signal Strength
Note
The display language for the site survey is only in English.
1.
Enter the Radio Signal Test mode.
Using the KX-TD7680
1
Press 1, 9, and POWER for more than 2 seconds.
To store the scan data
Scan Data No.
0 to 9
Using the KX-TD7690
0
CS No.
1 to 9
Display example:
<< SEARCHING >>
1
Press 1, 9, and POWER for more than 2 seconds.
To store the scan data
Scan Data No.
0 to 9
0
CS No.
1 to 9
Display example:
<< SEARCHING >>
CS NO.1 LEVEL:12
*
1
SAVE:0123456789
*
2
CS NO.1 LEVEL:12
*
1
SAVE:0123456789
*
2
Notes
*1: CS number and radio signal strength level.
*2: Scan data (test result) number. Empty memory space will be indicated by a number; stored memory space will be indicated by a "-".
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2.7 Connection of 2.4 GHz Portable Stations
2.
Measure the radio signal strength by moving to and away from the CS.
a.
Move to the CS until the point the radio signal strength level becomes "12".
b.
Move away from the CS and identify the CS coverage area within which the radio signal strength level is greater than "8". Draw the area on the map.
c.
Move away from the CS and identify the CS coverage area within which the radio signal strength level is greater than "3". Draw the area on the map.
CS no. 1
PS
CS NO.1 LEVEL:12
PS
CS NO.1 LEVEL: 8
PS
CS NO.1 LEVEL: 3
Radio Signal Strength Levels
Level: 00
Level: 01 to 02
Level: 03 to 07
Level: 08 to 10
Level: 11 to 12
Out of range
Receives noise easily or disconnects
May receive noise
Good
Better
3.
Repeat the steps 1 and 2 for other CSs, and relocate the CSs when necessary.
a.
Overlap adjacent CS coverage areas where the radio signal strength level is "8" by 5 to 10 meters
(16 to 33 feet).
CS no. 1 CS no. 2
5 m to 10 m
(16 ft to 33 ft)
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2.7 Connection of 2.4 GHz Portable Stations b.
Overlap the CS coverage areas of at least 2 CSs at any location in the installation site.
CS no. 1 CS no. 2
CS no. 3
CS no. 4
c.
Make sure that the radio signal strength level is greater than "3" at any location in the service area demanded by the user.
Referring to the Stored Scan Data
Using the KX-TD7680
1 9
Press 1, 9, and POWER for more than 2 seconds.
1
Scan Data No.
0 to 9
Display example:
When there is scan data
NO.1
CS No.2 LEVEL: 9
When there is no scan data
NO.0
NOT SAVED
To the Desired Scan Data No.
Using the KX-TD7690
1 9
Press 1, 9, and POWER for more than 2 seconds.
1
Scan Data No.
0 to 9
To the Desired Scan Data No.
Display example:
When there is scan data
NO.1
CS No.2 LEVEL: 9
When there is no scan data
NO.0
NOT SAVED
98 Installation Manual
Deleting the Stored Scan Data
Using the KX-TD7680
1 9
Press 1, 9, and POWER for more than 2 seconds.
2
Scan Data No.
0 to 9, or # for all data
To the Desired Scan Data No.
Using the KX-TD7690
1 9
Press 1, 9, and POWER for more than 2 seconds.
2
Scan Data No.
0 to 9, or # for all data
To the Desired Scan Data No.
2.7 Connection of 2.4 GHz Portable Stations
Installation Manual 99
2.7 Connection of 2.4 GHz Portable Stations
2.7.6
After Site Survey
After obtaining the proper measurement results, exit the Radio Signal Test mode before connecting the CS to the Hybrid IP-PBX.
1.
Keep pressing POWER button on the PS until the PS is turned OFF.
2.
Disconnect the AC adaptor or battery box from the CS and stop supplying electricity.
3.
Switch all DIP switches on the CS from ON to OFF.
OFF ON
1
2
3
4
5
6
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2.7 Connection of 2.4 GHz Portable Stations
2.7.7
Connecting a Cell Station to the Hybrid IP-PBX
Refer to the following example to connect a CS to the Hybrid IP-PBX.
Super Hybrid Port
Cable Maximum Distance
26 AWG: 222 m (728 ft)
24 AWG: 347 m (1138 ft)
22 AWG: 500 m (1640 ft)
CAT 5: 347 m (1138 ft)
A Super Hybrid Port, or HLC4/DLC4/DLC8 card
(RJ11)
Signal Name
D1
D2
Pin No.
1
2
3
4
Pin No.
1
2
3
4
CS (RJ11)
Signal Name
D1
D2
Accessories and User-supplied Items for the CS
Accessories (included): Screws × 2, Washers × 2
User-supplied (not included): RJ11 connector
Note
For details about HLC4 card, DLC4 card or DLC8 card, refer to "2.4.1 HLC4 Card", "2.4.2 DLC4 Card"
Installation Manual 101
2.7 Connection of 2.4 GHz Portable Stations
Connecting the CS
1.
Connect the cable from a Super Hybrid Port or the HLC4/DLC4/DLC8 card to the CS.
Modular
To a Super Hybrid Port, or HLC4/DLC4/DLC8 card
2.
Pass the cable through the groove of the CS (in any direction depending on your preference).
TO MAIN UNIT
/ PABX
To a Super Hybrid Port, or HLC4/DLC4/DLC8 card
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2.7 Connection of 2.4 GHz Portable Stations
Registering the PS
The PS must be registered to the Hybrid IP-PBX before it can be used. Programming of both the PS and
Hybrid IP-PBX is required. A PT with multiline display (e.g., KX-T7636 6-line display) is required for the
Hybrid IP-PBX system programming.
Note
For details about system programming using a PT, refer to "2.3.2 PT Programming" and "3.3 PT
Programming" in the Feature Guide.
Entering the System Programming Mode
PT (Administrator Level)
PROGRAM/
PAUSE
#
System Password for Administrator— for PT Programming
= 1234
PS (Using the KX-TD7680)
Programming No.
3 digits
FUNC
Press POWER for 2 seconds.
Select
"PS PROGRAM".
If required
System Lock Password
4 digits
PS (Using the KX-TD7690)
MENU
Press POWER for 2 seconds.
S1
Select
"PS PROGRAM".
If required
System Lock Password
4 digits
ENTR
S1
SEL
S1
Select
"SYSTEM SET".
System Setting Menu
Select
"SYSTEM SETTING".
System Setting Menu
SEL
S1
Note
means default value throughout this section.
Installation Manual 103
2.7 Connection of 2.4 GHz Portable Stations
PS Registration
[690]
PS No.
001 to 028
Extn. No.
1 to 4 digits
To the PS operation below
END
ENTER ENTER
When the PS has not been registered yet
When registering the PS for the first time, it is possible to select the desired language for the display.
(You do not need to enter the PS system programming mode when registering for the first time.)
Using the KX-TD7680
[ F2 ]
Press
POWER for
2 seconds.
Using the KX-TD7690
Press S2 repeatedly to select the desired language.
[ F3 ]
Press S3 for 2 seconds.
C.Tone
Press
POWER for
2 seconds.
F2
Press S2 repeatedly to select the desired language.
F3
Press S3 for 2 seconds.
C.Tone
When the PS has already been registered to another Hybrid IP-PBX
One PS can be registered to a maximum of 4 different Hybrid IP-PBXs.
Using the KX-TD7680
C.Tone
Select
"REGISTRATION".
Using the KX-TD7690
Select
"REGISTRATION".
SEL
S1
Choose
"SYSTEM 1–4".
Choose
"SYSTEM 1–4".
SEL
S1
C.Tone
Setting the System Lock
When a system lock has been set, the system lock password will be required for PS system setting.
Using the KX-TD7680
Select
"SYSTEM LOCK".
ENABLE
DISABLE
Choose
"Enable/Disable".
System Lock Password
4 digits
C.Tone
System Lock Password
4 digits
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2.7 Connection of 2.4 GHz Portable Stations
Using the KX-TD7690
SEL CHNG
Select
"SYSTEM LOCK".
SEL
S1
ENABLE
DISABLE
S1 S1
Choose
"Enable/Disable".
ENTR
System Lock Password
4 digits S1
ENTR
C.Tone
S1
System Lock Password
4 digits
Setting the Personal Identification Number (PIN) for PS Registration
To prevent registering the PS to a wrong Hybrid IP-PBX, a PIN for PS registration can be set to the Hybrid
IP-PBX. Before registering the PS to the Hybrid IP-PBX, register the PIN set to the Hybrid IP-PBX into the
PS. By doing so, the PS will only be registered to the Hybrid IP-PBX with the matching PIN.
Notes
• By default, the PIN for PS registration is "1234" for both the Hybrid IP-PBX and PS. Therefore, the
PS can be registered to the Hybrid IP-PBX without setting the PIN.
• The PIN for PS registration will only be used when registering the PS to the Hybrid IP-PBX.
Therefore, even when there is more than 1 Hybrid IP-PBX with the same PIN near the PS, the PS will not be linked to a different Hybrid IP-PBX during normal operation after registration.
Setting the PIN for Hybrid IP-PBX
[692]
ENTER
Setting the PIN for PS
Using the KX-TD7680
PIN for PS Registration
1 to 4 digits
1234
ENTER
END
PIN for PS Registration
1 to 4 digits
1234
C.Tone
Select
"CHANGE PIN"
Using the KX-TD7690
SEL
Select
"CHANGE PIN"
S1
PIN for PS Registration
1 to 4 digits
1234
ENTR
S1
C.Tone
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2.7 Connection of 2.4 GHz Portable Stations
PS Termination
Confirm the following before canceling the PS registration:
• PS is turned on.
• PS is within the range.
[691]
PS No.
001 to 028
ENTER
If "Rejected" or "Time out" is displayed
CLEAR YES
Press "CLEAR".
Press "YES".
ENTER
END
To the PS operation below
If the registration information is still stored in the PS
Using the KX-TD7680
Select "DELETE
SYSTEM".
Select the desired item.
Select "YES".
C.Tone
Using the KX-TD7690
SEL
Select "DELETE
SYSTEM".
C.Tone
S1
SEL
S1
Select the desired item.
SEL
S1
Select "YES".
Testing the Operation
Walk around the service area while having a conversation using a registered PS. If noise is frequent or conversations disconnect, relocate the CSs or install an additional CS.
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2.7 Connection of 2.4 GHz Portable Stations
2.7.8
Wall Mounting
1.
Place the reference for wall mounting (on the following page) on the wall to mark the 2 screw positions.
2.
Install the 2 screws and washers (included) into the wall.
Notes
• Make sure that the screw heads are at the same distance from the wall.
• Install the screws perpendicular to the wall.
3.
Hook the CS on the screw heads.
Installation Manual 107
2.7 Connection of 2.4 GHz Portable Stations
Reference for Wall Mounting
Please copy this page and use as a reference for wall mounting.
71 mm
(2-13/16 in)
Install a screw here.
Install a screw here.
Note
Make sure to set the print size to correspond with the size of this page. If the dimension of the paper output still deviates slightly from the measurement indicated here, use the measurement indicated here.
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2.8 Connection of Doorphones, Door Openers, External Sensors, and External Relays
2.8
Connection of Doorphones, Door Openers,
External Sensors, and External Relays
2.8.1
Connection of Doorphones, Door Openers, External
Sensors, and External Relays
A maximum of 4 doorphones (KX-T30865), 4 door openers or external relays, and 4 external sensors can be connected to the Hybrid IP-PBX.
Note
Doorphones, door openers, external sensors, and external relays are user-supplied.
Maximum Cabling Distance
Cable
26 AWG:
24 AWG:
22 AWG:
CAT 5:
Maximum Distance
70 m (230 ft)
113 m (371 ft)
180 m (590 ft)
113 m (371 ft)
Doorphone
Door Opener
External Sensor/
External Relay Device
Installing the Doorphone (KX-T30865)
1.
Loosen the screw to separate the doorphone into 2 halves.
Pan aso nic
Screw
Installation Manual 109
2.8 Connection of Doorphones, Door Openers, External Sensors, and External Relays
2.
Pass the wires through the hole in the base cover, and attach the base cover to a wall using 2 screws.
Screw
To terminal box
Note
Two kinds of screws are included with KX-T30865. Please choose the appropriate kind for your wall type.
: when a doorphone plate has been fixed to the wall
: when you wish to install the doorphone directly to the wall
3.
Connect the wires to the screws located in the front cover.
To terminal box
4.
Re-attach the 2 halves and re-insert the screw.
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2.8 Connection of Doorphones, Door Openers, External Sensors, and External Relays
Connection of Doorphones
1.
Connect DPH4 Card to the terminal boxes using telephone line cords.
Refer to "2.5.1 DPH4 Card" for pin assignments.
2.
Connect the wires of doorphones 1 and 3 to the red and green screws on the terminal box.
3.
Connect the wires of doorphones 2 and 4 to the yellow and black screws on the terminal box.
To DPH4 card
Yellow
Red
Doorphone 3
Telephone Line Cord
Terminal Box
Black
Green
Doorphone 4
Telephone Line Cord
Yellow
Red
Doorphone 1
Black
Green
Doorphone 2
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2.8 Connection of Doorphones, Door Openers, External Sensors, and External Relays
Connection of Door Openers, External Sensors, and External Relays
Use 8-pin and 10-pin terminal blocks (included with the card) for connection.
1.
While pressing down on the hole at the top of the terminal block using a screwdriver, insert the wire into the side hole as shown below. Repeat this procedure for other door openers, external sensors, and external relays.
Refer to "2.5.1 DPH4 Card" for pin assignments.
Door Opener
External Sensor/
External Relay Device
2.
Attach the terminal blocks to the connectors of the DPH4 card in the Hybrid IP-PBX.
To door openers/ external relays
To external sensors
112 Installation Manual
2.9 Connection of Peripherals
2.9
Connection of Peripherals
2.9.1
Connection of Peripherals
Cable Maximum Distance
26 AWG to 22 AWG: 10 m (32 ft)
CAT 5: 10 m (32 ft)
Cable Maximum Distance
26 AWG to 22 AWG: 10 m (32 ft)
CAT 5: 10 m (32 ft)
BGM/
Music on Hold
Pager:
Amplifier/Speaker
Maximum Distance
2 m (6 ft)
Maximum Distance
5 m (16 ft)
PC Printer
PC
BGM/MOH
The Hybrid IP-PBX provides Background Music and Music on Hold. Only 1 external music source (e.g., a user-supplied radio) can be connected to the Hybrid IP-PBX.
CAUTION
• Wiring should be done carefully to prevent undue force being exerted on the plug. Otherwise, music may be intermittent.
• An External Music Jack is a SELV port and should only be connected to an approved SELV device.
Note
When the Hybrid IP-PBX and external music sources are not connected to the same ground, hum noise may be induced into Background Music and Music on Hold.
Installation Manual 113
2.9 Connection of Peripherals
Pager
Only one paging device (user-supplied) can be connected to the Hybrid IP-PBX.
CAUTION
An External Paging Jack is a SELV port and should only be connected to an approved SELV device.
PC/Printer (via RS-232C)
The Hybrid IP-PBX is equipped with an RS-232C interface. This interface provides communication between the Hybrid IP-PBX and the user-supplied devices such as PC or line printers. The RS-232C port is used for system programming, SMDR, diagnostics and external system database storage (save/load) functions.
When using special accessories such as cable, the user should use those specified in this installation manual to comply with the limits for a Class B digital device pursuant to the FCC Rules.
Note
Use an RS-232C cross cable for connection between the Hybrid IP-PBX and PC.
Pin Assignments
1 5
6 9
No.
7
8
5
6
2
3
4
Signal Name
RD (RXD)
SD (TXD)
ER (DTR)
SG
DR (DSR)
RS (RTS)
CS (CTS)
Function
Receive Data
Transmit Data
Data Terminal Ready
Signal Ground
Data Set Ready
Request To Send
Clear To Send
Circuit Type
EIA
BB
CCITT
104
BA
CD
AB
CC
CA
CB
103
108.2
102
107
105
106
Connection Charts
For connecting a printer/PC with a 9-pin RS-232C connector
Circuit Type
(EIA)
BB
Hybrid IP-PBX
Signal
Name
RD (RXD)
BA
CD
AB
CC
CA
CB
SD (TXD)
ER (DTR)
SG
DR (DSR)
RS (RTS)
CS (CTS)
Pin No.
2
3
4
5
6
7
8
Pin No.
6
7
8
4
5
2
3
Printer/PC
Signal
Name
RD (RXD)
Circuit Type
(EIA)
BB
SD (TXD)
ER (DTR)
SG
DR (DSR)
RS (RTS)
CS (CTS)
BA
CD
AB
CC
CA
CB
114 Installation Manual
2.9 Connection of Peripherals
For connecting a printer/PC with a 25-pin RS-232C connector
Hybrid IP-PBX Printer/PC
Circuit Type
(EIA)
BB
BA
Signal
Name
RD (RXD)
SD (TXD)
CD
AB
CC
CA
CB
ER (DTR)
SG
DR (DSR)
RS (RTS)
CS (CTS)
Pin No.
2
3
4
5
6
7
8
Pin No.
1
3
20
7
5
6
4
Signal
Name
FG
RD (RXD)
ER (DTR)
SG
CS (CTS)
DR (DSR)
RS (RTS)
Circuit Type
(EIA)
AA
BB
BA
CD
AB
CB
CC
CF
RS-232C Signals
• Receive Data (RXD):…(input)
Conveys signals from the printer or the PC.
• Transmit Data (TXD):…(output)
Conveys signals from the unit to the printer or the PC. A "Mark" condition is held unless data or
BREAK signals are being transmitted.
• Data Terminal Ready (DTR):…(output)
This signal line is turned ON by the unit to indicate that it is ON LINE. Circuit ER (DTR) ON does not indicate that communication has been established with the printer or the PC. It is switched OFF when the unit is OFF LINE.
•
Signal Ground (SG)
Connects to the DC ground of the unit for all interface signals.
• Data Set Ready (DSR):…(input)
An ON condition of circuit DR (DSR) indicates the printer or the PC is ready. Circuit DR (DSR) ON does not indicate that communication has been established with the printer or the PC.
• Request To Send (RTS):…(output)
This lead is held ON whenever DR (DSR) is ON.
• Clear To Send (CTS):…(input)
An ON condition of circuit CS (CTS) indicates that the printer or the PC is ready to receive data from the unit. The unit does not attempt to transfer data or receive data when circuit CS (CTS) is
OFF.
•
Frame Ground (FG)
Connects to the unit frame and the earth ground conductor of the AC power cord.
Installation Manual 115
2.9 Connection of Peripherals
PC/CTI Server (via USB version 1.1)
The Hybrid IP-PBX is equipped with a USB interface. This interface provides communication between the
Hybrid IP-PBX and a PC or a CTI server.
The PC is used for system programming, diagnostics and external system database storage (save/load) functions.
The CTI server is used for connecting PCs on a LAN to provide third party call control CTI. The CTI connection uses the CSTA Phase 3 or TAPI 2.1 protocol.
Note
The operating system of the PC or CTI server required for third party call control depends on your CTI application software. For details, refer to the manual for your CTI application software.
Pin Assignments
2
3
1
4
1
2
3
4
No.
Signal Name
VBUS
USB D-
USB D+
GND
116 Installation Manual
2.10 Power Failure Connections
2.10 Power Failure Connections
2.10.1 Power Failure Connections
When the power supply to the Hybrid IP-PBX fails, power failure transfer (PFT) will switch from the current connection to the Power Failure Connection. Refer to "2.4.1 Power Failure Transfer" in the Feature Guide for further information.
Note
If DC power is provided by backup batteries, the Hybrid IP-PBX will remain fully operational and the connection will not switch to the Power Failure Connection.
Using Analog CO Line Card and Super Hybrid Ports
In the event of power failure, SLTs connected to Ports 1 and 2 of the Super Hybrid Ports (on the Main Board) are automatically connected to PFT ports 1 and 2 of the first LCOT4 card (installed in the least slot number).
Note
Even when the power returns, the conversation established during power failure will be maintained.
Installation Manual 117
2.11 Starting the Hybrid IP-PBX
2.11 Starting the Hybrid IP-PBX
2.11.1 Starting the Hybrid IP-PBX
CAUTION
• SD Memory Card must be inserted in the SD Memory Card slot of the main board before start up.
• Before touching the System Initialize Switch, discharge static electricity by touching ground or wearing a grounding strap.
• Once you have started the Hybrid IP-PBX and if you unplug the Hybrid IP-PBX, do not perform the following procedures to start the Hybrid IP-PBX again. Otherwise, your programmed data is
cleared. To restart the Hybrid IP-PBX, refer to "4.1.4 Using the Reset Button".
• The Hybrid IP-PBX will continue to be powered even if the power switch is turned "OFF".
• The power supply cord is used as the main disconnect device. Ensure that the AC outlet is located near the equipment and is easily accessible.
1.
Set the System Initialize Switch to the "SYSTEM INITIALIZE" position.
RUN Indicator
ALARM Indicator
Reset Button
System Initialize Switch
118 Installation Manual
2.11 Starting the Hybrid IP-PBX
2.
Plug the DC connector of the AC adaptor into DC IN 1.
DC IN 1
DC Connector
1
2
AC Adaptor
Notes
• The AC adaptor supplied with the Hybrid IP-PBX must be connected to DC IN 1. If an AC adaptor is connected only to DC IN 2, the Hybrid IP-PBX will not start.
• If you need to connect an additional AC adaptor, plug the DC connector of the additional AC adaptor into DC IN 2.
DC Connector
DC IN 2
Additional
AC Adaptor
AC Adaptor
1 2
Installation Manual 119
2.11 Starting the Hybrid IP-PBX
3.
Plug the AC cord into the AC adaptor, and then plug the other end into an AC outlet.
AC Adaptor
AC Cord
To AC outlet
4.
Turn on the power switch. The RUN indicator will flash.
Power Switch
Notes
• For safety reasons, follow the procedures as indicated when turning on the Hybrid IP-PBX.
• For safety reasons, do not stretch, bend, or pinch the AC cord and the DC cable of the AC adaptor.
5.
While the RUN indicator is flashing, return the System Initialize Switch to the "NORMAL" position.
Depending on the configuration, initialization takes about 1 min to 3 min. If successfully executed, the
RUN indicator will stop flashing and be kept lit.
All data will be cleared, and the Hybrid IP-PBX as well as all optional service cards (except for the IP-GW4 card) will be initialized to the default values. The DPTs should show the time as 01:00.
The data of the IP-GW4 card will not be initialized.
Note
Use the same types of AC adaptor and AC cord that are supplied with the Hybrid IP-PBX only.
120 Installation Manual
2.11 Starting the Hybrid IP-PBX
LED Indications
Indication
RUN
ALARM
Color
Green
Red
Description
PBX status indication
• OFF: Power off (includes normal reset)
• ON: Power on and running (on-line)
• Flashing (60 times per minute): Starting up
• Flashing (120 times per minute): Starting up or resetting with:
• the System Initialize Switch in "SYSTEM INITIALIZE" position
• the SD Memory Card not inserted
Alarm detection status indication
• OFF: Normal
• ON: Alarm (CPU stop, alarm for each card)
• Flashing: Alarm (MPR file error in restarting)
Confirming the CO Line Connection
After initialization, program the Hybrid IP-PBX and establish CO line connection, and then use a PT to confirm it.
To confirm, dial [ ] [3] [7] + CO line number (3 digits) or press an S-CO button. You will hear a dial tone if
CO line is available and connected.
Turning off the Hybrid IP-PBX
For safety reasons, make sure to turn off the power switch before unplugging the Hybrid IP-PBX. To unplug, follow the reverse steps to plug it in.
Installation Manual 121
2.11 Starting the Hybrid IP-PBX
122 Installation Manual
Section 3
Guide for the Hybrid IP-PBX PC Programming
Software
This section explains the installation and structure of the
Hybrid IP-PBX PC Programming Software.
Installation Manual 123
3.1 Overview
3.1
Overview
3.1.1
Overview
KX-TDA50 Maintenance Console is designed to serve as an overall system programming reference for the
Hybrid IP-PBX. To program and administer the Hybrid IP-PBX by PC, you need to install the KX-TDA50
Maintenance Console onto the PC.
This manual describes overview and installation of the KX-TDA50 Maintenance Console only.
KX-TDA50 Maintenance Console
*1
Menu Bar
Program Menu
*1 The contents and design of the software are subject to change without notice.
124 Installation Manual
3.2 Connection
3.2
Connection
3.2.1
Connection
Serial Interface Connection
RS-232C Port
To COM Port
PC
To USB Port
PC
USB Port
Note
For pin assignments and maximum cabling distance, refer to "2.9.1 Connection of Peripherals".
Installation Manual 125
3.2 Connection
External Modem Connection
RS-232C Port
(9 pin)
To RS-232C port
(25-pin)
Modem
To CO line/Hybrid IP-PBX extension port assigned as the CO line destination
Hybrid IP-PBX
Signal Name Pin No.
RD (RXD)
SD (TXD)
ER (DTR)
DR (DSR)
2
3
4
6
Pin No.
6
20
2
3
External Modem
Signal Name
SD (TXD)
RD (RXD)
DR (DSR)
ER (DTR)
After connecting the Hybrid IP-PBX and the external modem, set the power switch of the external modem to "ON", then the external modem will be initialized with the default values.
The following AT command settings may be required for the modem:
• The Data Terminal Ready (DTR) signal should be ignored.
• The Data Terminal Equipment (DTE)/Modem flow control should be turned off.
• The data compression should be disabled.
• Error Correction is not necessary.
Notes
• Use an RS-232C straight cable for connection between the Hybrid IP-PBX and external modem.
• An AT command (for initialization, enabling automatic answer, etc.) can only be programmed by
KX-TDA50 Maintenance Console. "AT&F0Q0E0V1S0=1X0&D0" is stored as the default value.
• For more information about the AT command, refer to the external modem's instructions.
126 Installation Manual
3.3 Installation of the Hybrid IP-PBX PC Programming Software
3.3
Installation of the Hybrid IP-PBX PC
Programming Software
3.3.1
Installing and Starting the KX-TDA50 Maintenance
Console
System Requirements
Operating System
• Microsoft ® Windows ® 98 SE, Windows Me, Windows 2000, or Windows XP
Hardware
• CPU: Intel
®
Pentium
®
133 MHz or better microprocessor
• RAM: at least 64 megabytes (MB) of free RAM (128 MB recommended)
• HDD: at least 100 MB of hard disc space
Password Security
Warning to the Administrator or Installer regarding the system password
1.
Please provide all system passwords to the customer.
2.
To avoid unauthorized access and possible abuse of the PBX, keep the passwords secret, and inform the customer of the importance of the passwords, and the possible dangers if they become known to others.
3.
The PBX has default passwords preset. For security, change these passwords the first time that you program the PBX.
4.
Change the passwords periodically.
5.
It is strongly recommended that passwords of 10 numbers or characters be used for maximum protection against unauthorized access. For a list of numbers and characters that can be used in system passwords, refer to "3.1.3 Entering Characters" in the Feature Guide.
6.
If a system password is forgotten, it can be found by loading a backup of the system data into a
PC, and checking the password using the KX-TDA50 Maintenance Console software. If you do not have a backup of the system data, you must reset the PBX to its factory defaults and reprogram it.
Therefore, we strongly recommend maintaining a backup of the system data. For more information on how to back up the system data, refer to the on-line help of the Maintenance Console.
However, as system passwords can be extracted from backup copies of the system data file, do not allow unauthorized access to these files.
Installation Manual 127
3.3 Installation of the Hybrid IP-PBX PC Programming Software
Installing the KX-TDA50 Maintenance Console
Notes
• Make sure to install and use the KX-TDA50 Maintenance Console for MPR version 2.0.
• To install or uninstall the software into Windows 2000 Professional or Windows XP Professional, the user must be grouped either of "Administrators" or "Power Users".
• When the Hybrid IP-PBX is first connected to the PC via USB, a wizard should appear and ask you to select the appropriate USB driver. Browse for and select the KX-TDA USB driver, which is copied to the local drive during installation.
1.
Copy the KX-TDA50 Maintenance Console setup file to a local drive on the PC. (Its icon is shown here, on the left.)
2.
Double-click the setup file to run the installer.
3.
Follow the on-screen instructions provided by the installation wizard.
Starting the KX-TDA50 Maintenance Console and Assigning the Basic
Items (Quick Setup)
When you start the KX-TDA50 Maintenance Console with the Installer Level Programmer Code and connect to the Hybrid IP-PBX for the first time after initialization (with the factory default setting), Quick Setup will launch automatically. During Quick Setup, you will setup the following basic items:
• Date and Time of the Hybrid IP-PBX. The date and time set on the PC will be used.
• System Password for installer for PC programming.
• Operator extension numbers. Operator extensions for all time modes (day/lunch/break/night) can be assigned.
• Flexible Numbering type to pattern 1 or pattern 2. If pattern 1 (with ) is selected, " " must prefix all feature numbers (except access numbers) when an extension user wants to use a feature.
• Operator call and Idle Line Access/ARS numbers (0 or 9). The feature numbers for operator call and Idle Line Access/ARS can be selected.
• Remote Maintenance Dial Number. Enter the complete telephone number of the Hybrid IP-PBX
(including the country code). When necessary, this number will be used to access the Hybrid IP-
PBX from a remote location for maintenance purposes.
1. Connect the PC to the Hybrid IP-PBX with a USB cable.
2. Start the "KX-TDA50 Maintenance Console" from the
Start menu.
128 Installation Manual
3.3 Installation of the Hybrid IP-PBX PC Programming Software
3. Type the Installer Level Programmer Code (INSTALLER), then click [OK].
The Programmer Code authorizes different programming levels, and the Quick Setup is only available when you start the KX-TDA50 Maintenance Console with the Installer
Level Programmer Code.
Note
There are 2 other Programmer Codes with limited authorization: Administrator Level (ADMIN), and User
Level (USER).
4. Click "Connect"
→ "USB" from the menu bar.
5. Type the system password for installer (default: 1234), then click [OK] to log-in.
6. Follow the instructions of the wizard and assign the basic items (Quick Setup).
Installation Manual 129
3.3 Installation of the Hybrid IP-PBX PC Programming Software
7. The program menu appears. You may now begin programming the Hybrid IP-PBX.
Notes
• During long programming sessions, it is highly recommended that you periodically save the system data to the SD Memory Card. If the Hybrid IP-PBX suffers a sudden power failure or if the system is reset for some reason and all system data is lost, it can be restored from the SD Memory Card.
To save the system data to the SD Memory Card, either click the "SD Memory Backup" icon, or exit KX-TDA50 Maintenance Console and click "Yes" to save when prompted.
• When programming Hybrid IP-PBX data which can be displayed on a proprietary telephone (PT)
(extension names, group names, System Speed Dialing names, etc.), it is possible to enter characters which cannot be displayed on a KX-T7600 series PT.
Characters which can be displayed on a KX-T7600 series PT are shown below in the white cells.
• The PC will not perform any shutdown operation, or enter the power-saving system standby mode while the KX-TDA50 Maintenance Console is connected to the Hybrid IP-PBX. To perform either of the operations above, first close the connection to the Hybrid IP-PBX.
130 Installation Manual
3.3 Installation of the Hybrid IP-PBX PC Programming Software
CAUTION
Do not remove the SD Memory Card while power is supplied to the Hybrid IP-PBX. Doing so may cause the Hybrid IP-PBX to fail to start when you try to restart the system.
Installation Manual 131
3.3 Installation of the Hybrid IP-PBX PC Programming Software
132 Installation Manual
Section 4
Troubleshooting
This section provides information on the Hybrid IP-PBX and telephone troubleshooting.
Installation Manual 133
4.1 Troubleshooting
4.1
Troubleshooting
4.1.1
Installation
PROBLEM
Extension does not operate.
PROBABLE CAUSE
Bad extension card.
SOLUTION
• Exchange the card for a known working one.
Bad connection between the
Hybrid IP-PBX and telephone.
• Take the telephone and plug it into the same extension port using a short telephone cord. If the telephone works, then the connection between the Hybrid
IP-PBX and the telephone must be repaired.
A telephone with an A-A1 relay is connected.
• Use a 2-wire cord.
• Set the A-A1 relay switch of the telephone to the "OUT" or "OFF" position.
Bad telephone.
• Take the telephone and plug it into another extension port that is working.
If the telephone does not work, replace the telephone.
The number of terminal equipment exceeds the capacity of the Hybrid IP-PBX with the supplied AC adaptor only.
• Connect an additional AC adaptor.
The Hybrid IP-PBX does not operate properly.
Noise on external paging.
Distorted external music.
•
Press the Reset Button (refer to "4.1.4
• Turn off the power switch, and then turn it back on.
• Turn off the power switch, and then unplug the Hybrid IP-PBX. After 5 minutes, plug the Hybrid IP-PBX back in and turn the power switch back on.
Induced noise on the wire between the Hybrid IP-PBX and the amplifier.
• Use a shielded cable as the connection wire between the Hybrid IP-PBX and amplifier. A short shielded cable is recommended.
Excessive input level from external music source.
• Decrease the output level of the external music source by using the volume control on the music source.
Alternate Calling—Ring/Voice and Live Call Screening (LCS) do not function as set when using a Wireless Phone (KX-T7880/
KX-T7885/KX-TD7894/KX-
TD7895).
Voice-calling mode and Handsfree mode with LCS are not available with Wireless Phones.
• Switch the calling mode to ring-calling.
• Set the LCS mode to "Private".
134 Installation Manual
4.1 Troubleshooting
PROBLEM PROBABLE CAUSE
The ALARM indicator on the front of the cabinet turns on red.
A major system error occurs in the Hybrid IP-PBX.
SOLUTION
• See the error log using the KX-TDA50
Maintenance Console (refer to "4.1.5
Troubleshooting by Error Log").
Installation Manual 135
4.1 Troubleshooting
4.1.2
Connection
Can you dial an extension?
No
Connection between the Hybrid IP-PBX and a PT:
CAUSE
The T/R is connected to the D1/D2.
D1
T
R
D2
Hybrid IP-PBX
D1
T
R
D2
Extension
SOLUTION
Use the correct cord (the inner 2 wires are for T/R and the outer 2 wires are for
D1/D2).
Yes
Connection between the Hybrid IP-PBX and an SLT:
CAUSE
The T/R is connected to the D1/D2.
D1
T
R
D2
T
R
Hybrid IP-PBX
Extension
SOLUTION
Use the correct cord (the inner 2 wires are for T/R).
• If a telephone equipped
with an A-A1 relay is
connected to the Hybrid
IP-PBX, set the A-A1
relay switch of the
telephone to "OFF".
Connection between the Hybrid IP-PBX and an SLT that is polarity-sensitive:
CAUSE
The "T" is connected to the "R".
SOLUTION
Reverse the connections of the T/R.
D1
T
R
D2
Hybrid IP-PBX
T
R
Extension
(Continued on the next page.)
136 Installation Manual
4.1 Troubleshooting
(Continued from the previous page.)
Can you dial out on a
CO line?
No
Connection between the central office and the Hybrid IP-PBX:
CAUSE
CO line is connected to the T2/T1.
T2
R1
T1
R2
CO line Hybrid IP-PBX
SOLUTION
Reconnect the CO line to the T1/R1 or T2/R2 of the telephone jack using
2-conductor wiring.
CO line is connected to the T2/R1.
CO line
T2
R1
T1
R2
Hybrid IP-PBX
Installation Manual 137
4.1 Troubleshooting
4.1.3
Operation
PROBLEM
• When using the speakerphone on an APT, nothing is audible.
PROBABLE CAUSE SOLUTION
• The HANDSET/HEADSET selector is set to the
"HEADSET" position.
• When the headset is not used, set the
HANDSET/HEADSET selector to the
"HANDSET" position.
• When using the speakerphone/monitor mode with a DPT, nothing is audible.
• The "HEADSET" mode is selected by Personal
Programming, "Handset/
Headset Selection".
• The PT does not ring.
• The ringer volume is off.
• When the headset is not used, select the "HANDSET" mode by Personal
Programming.
• Turn on the ringer volume.
• During a power failure, extensions connected to ports 1 and 2 of super hybrid ports do not operate.
• A DPT or APT is connected to the extension port.
• The dialing mode (tone or pulse) is incorrect.
• Disconnect the DPT or APT and connect an SLT.
• Set the Tone/Pulse switch to the other position.
• Originating an outside call, call transfer, or conference cannot be performed.
• Cannot register the PS.
• The corresponding CO button does not exist on the
PT.
• Program the CO button. Refer to
"1.18.2 Flexible Buttons" in the Feature
Guide.
• Wrong Personal
Identification Number (PIN) is registered to the PS.
• Register the PIN set to the Hybrid IP-
PBX into the PS.
• PS becomes out of range.
• Cannot make calls using the
PS.
•
•
CS is not connected properly.
CS is not working.
• Make sure that the cable is connected properly with correct pin assignments.
Also, make sure that the cable does not make short circuits.
• Switch all DIP switches off.
• Make sure that the cable is connected properly with correct pin assignments.
Also, make sure that the cable does not make short circuits.
• Switch all DIP switches off.
• Location of CS is not good. •
Locate the CS properly (refer to "2.7.5
• Access system of the PS is not properly set.
• Change the access system setting of the PS to the appropriate system or automatic.
138 Installation Manual
4.1 Troubleshooting
PROBLEM PROBABLE CAUSE SOLUTION
• Noise is frequent while using the PS.
• Conversations disconnect while using the PS.
• Call handover is not working while using the PS.
• PS is out of CS coverage area.
•
Locate the CS properly (refer to "2.7.5
• PS stays out of service when the CS status is changed from Out of
Service to In Service.
• It may take about 10 s for
CS to start up after the status has been changed to
In Service.
• Wait until the CS starts up.
Installation Manual 139
4.1 Troubleshooting
4.1.4
Using the Reset Button
If the Hybrid IP-PBX does not operate properly, use the Reset Button. Before using the Reset Button, try the system feature again to confirm whether there definitely is a problem or not.
CAUTION
In order to avoid possible corruption of data on the SD Memory Card, please ensure that the "SD
ACCESS" LED is off before pressing the Reset Button.
Notes
• When the System Initialize Switch is set to the "NORMAL" position, pressing the Reset Button causes the following:
– Camp-on is cleared.
– Calls on hold are terminated.
– Calls on exclusive hold are terminated.
– Calls in progress are terminated.
– Call park is cleared.
Other data stored in memory, except the above, are not cleared.
• Be aware that pressing the Reset Button with the System Initialize Switch in the "SYSTEM
INITIALIZE" position clears all data stored in the Hybrid IP-PBX. Do not perform this operation unless you intend to delete all data from the Hybrid IP-PBX.
Operation
If the Hybrid IP-PBX does not operate properly:
1.
Set the System Initialize Switch to the "NORMAL" position.
2.
Press the Reset Button.
RUN Indicator
ALARM Indicator
Reset Button
System Initialize Switch
140 Installation Manual
4.1 Troubleshooting
4.1.5
Troubleshooting by Error Log
When a major system error occurs in the Hybrid IP-PBX, the ALARM indicator on the front of the cabinet turns on red, and the system logs the error information.
Error Log Display Format
Below is the display format of the error log. To see the error log using the KX-TDA50 Maintenance Console, refer to the on-line help of the KX-TDA50 Maintenance Console.
Example: KX-TDA50 Maintenance Console
3
1 2 4 5 6
Example: Station Message Detail Recording (SMDR)
04/01/01 10:37AM MJ ALM #000 10000 MPR WDT overflow
04/01/01 11:07AM MN ALM #010 10000 AC power down
04/01/01 03:55PM MN ALM #392 10401 Clock master card selected
1 2 3 4 5 6
Description
1
2
3
4
Date
Time
Level
Error Code
Item Description
Date of the error detection
Time of the error detection
Major Alarm (MJ ALM):
Errors that affect the whole system operation, or result in system failure
Minor Alarm (MN ALM):
Errors that affect certain part of system operation
Three-digit error code
Installation Manual 141
4.1 Troubleshooting
5 Sub Code
Item
6 Error Message
Description
Five-digit sub code (1XXYY)
1: Cabinet number
XX: Slot number
00 to 11 (00: MPR; 01: Super Hybrid Ports; 02 to 11: Slots for optional service cards)
YY: Physical port number (01 to 16)
For optional service cards that are installed in Slots 08 to 11, sub slot number + port number will be displayed.
Sub slot 1: 11 to 14
Note
When there is no parameter for slot and physical port number, XX and YY will be displayed as "00".
Example: Sub code for MPR = 10000
Error description
142 Installation Manual
4.1 Troubleshooting
List of Errors and Solutions
The tables below list the errors and their solutions.
When an error whose error code is indicated with "*" occurs in the Hybrid IP-PBX, the ALARM indicator on the front of the cabinet turns on red, and the system logs the error information.
When the error conditions indicated by the error codes "021", "091", "092", and "510" are recovered, the
ALARM indicator will turn off automatically, indicating successful troubleshooting. When other errors are logged, the ALARM indicator will turn off only when the log for major or minor errors is cleared from the KX-
TDA50 Maintenance Console.
Error Code Error Message
212
216
Echo canceller access error
MSG card DSP error
PROBABLE CAUSE
• Optional service card malfunction: ECHO
• Optional service card malfunction: MSG
217
In other words, the ALARM indicator will turn off under the following conditions:
• When the errors "021", "091", "092", and "510" are logged: when the error conditions are recovered
• When other errors are logged: when the log for major or minor errors is cleared from the KX-
TDA50 Maintenance Console
Optional Service Card Initial Self Diagnosis
MSG card data error
• Optional service card malfunction: MSG
• Erroneous recording of messages
SOLUTION
• See if the corresponding optional service card is installed properly
• Pull out and re-insert the corresponding optional service card
• Press the Reset Button
• Replace the corresponding optional service card
• See if the corresponding optional service card is installed properly
• Pull out and re-insert the corresponding optional service card
• Press the Reset Button
• Re-record the messages
• Replace the corresponding optional service card
System Start-up and On-line Operation
Error Code Error Message
000* MPR WDT overflow
001 SDRAM bit error
PROBABLE CAUSE SOLUTION
• Main Board (MPR) malfunction
• Erroneous processing of
Main Board (MPR) software
• Software error due to external factors
• Press the Reset Button
• Reprogram the Hybrid IP-PBX
• Replace the Hybrid IP-PBX
Installation Manual 143
4.1 Troubleshooting
Error Code Error Message
002
010
System Reset
PROBABLE CAUSE SOLUTION
• Reset Button is pressed
• Power failure
• Main Board malfunction
• Erroneous processing of
Main Board software
• Software error due to external factors
• Ignore if not frequent
• Press the Reset Button
• Reprogram the Hybrid IP-PBX
• Replace the Hybrid IP-PBX
AC power down • AC power down • Check the power supply system
• Bad connection or breaking of
AC cord
• See if the AC cord is connected properly
• Check the AC cord
• Replace the AC cord (be sure to turn off the Hybrid IP-PBX when replacing)
011
012*
013
019
DC power down
MPR RAM battery low
Additional AC power down
Additional AC power on
• AC power down
• Power supply circuit (Main
Board) malfunction
• Detection of over current
(short circuit on optional service cards)
• Check the power supply system
• See if the AC cord is connected properly
• Check the AC cord
• Replace the AC cord (be sure to turn off the Hybrid IP-PBX when replacing)
• Replace the Hybrid IP-PBX
• Remove the optional service cards and restart the Hybrid IP-PBX
• Replace the Hybrid IP-PBX • Battery out
• Main Board (MPR) malfunction
• Additional AC power down
• Bad connection or breaking of additional AC cord
• Check the power supply system
• See if the additional AC cord is connected properly
• Check the additional AC cord
• Replace the additional AC cord (be sure to turn off the Hybrid IP-PBX when replacing)
• Additional AC power on • Check the power supply system
• Bad connection or breaking of additional AC cord
• See if the additional AC cord is connected properly
• Check the additional AC cord
• Replace the additional AC cord (be sure to turn off the Hybrid IP-PBX when replacing)
144 Installation Manual
4.1 Troubleshooting
Error Code Error Message
020*
021*
022
SD file access error
PROBABLE CAUSE SOLUTION
• SD Memory Card malfunction
• Bad connection of SD
Memory Card
• Main Board malfunction
• Press the Reset Button
• Reprogram the Hybrid IP-PBX
• Replace the SD Memory Card
• Replace the Hybrid IP-PBX
SD Memory Card disconnected
• SD Memory Card not installed
• Bad connection of SD
Memory Card
• SD Memory Card malfunction
• Main Board malfunction
Not enough free space on SD card
• Not enough memory space available to save the system data, or to upload system files from the KX-TDA50
Maintenance Console
• Delete the files whose file names start with "$" from SD Memory Card
Note
Do not delete the "PSMPR" file; it is the program file of the Main Board (MPR).
023
024
System data file version error
System initialization file version error
• Old system files on SD
Memory Card
• Defective system files on SD
Memory Card
• Restore the backup files
• Re-install the software
025
026
027
028
Card initialization file version error
LCD file version error
System data file checksum error
System initialization file checksum error
029
030
Card initialization file checksum error
LCD file checksum error
Installation Manual 145
4.1 Troubleshooting
Error Code Error Message
031*
032*
033*
System data file not found
System initialization file not found
Card initialization file not found
PROBABLE CAUSE SOLUTION
• SD Memory Card not installed
• Bad connection of SD
Memory Card
• SD Memory Card malfunction
• Main Board malfunction
• Press the Reset Button
• Reprogram the Hybrid IP-PBX
• Replace the SD Memory Card
• Replace the Hybrid IP-PBX
034*
035
036*
LCD file not found
System data file access error
System initialization file access error
037*
038*
039*
041*
Card initialization file access error
LCD file access error
SD file access error
Expansion
Memory Card
Failure
• MEC card is not properly connected
090
091*
092*
234
Over Card
Limitation
PT connection over
•
•
Too many optional service cards installed
Too many PTs connected
CS connection over
• Too many CSs connected
DPLL clock failure • Optional service card malfunction: DLC, IP-GW
• Main Board malfunction
• See if the corresponding optional service card is installed properly
• Pull out and re-insert the corresponding optional service card
• Replace the corresponding optional service card
• Reduce the number of optional service cards
• Reduce the number of PTs
• Reduce the number of CSs
251 MSG DSP failure • Optional service card malfunction: MSG
• See if the corresponding optional service card is installed properly
• Pull out and re-insert the corresponding optional service card
• Press the Reset Button
• Replace the corresponding optional service card
• Replace the Hybrid IP-PBX
• See if the corresponding optional service card is installed properly
• Replace the corresponding optional service card
146 Installation Manual
4.1 Troubleshooting
Error Code Error Message
305* Data Link failure •
PROBABLE CAUSE
Data link between the CS and
Hybrid IP-PBX failed
• Data link between the network and IP-GW card failed
SOLUTION
• Check the connection between the CS and Hybrid IP-PBX
• Check the connection between the network and IP-GW card
307
308
309
310*
LAN No Carrier • IP-GW card not connected to the LAN
• Check the connection between the
LAN and IP-GW card
IP-GW LAN Loop back Error
• Detection of IP-GW LAN
Loop back Test error
Port Link Failure • Voice Processing System malfunction
• Ports defective on optional service card: DLC
• Replace the corresponding optional service card
• Collect the log data of IP-GW (refer to the Installation Manual for IP-GW card)
IP-GW Core Data
Link Error
• Detection of IP-GW Core data
Link error
• Press the Reset Button
• Collect the log data of IP-GW (refer to the Installation Manual for IP-GW card)
• Check the Voice Processing System
• See if the corresponding optional service card is installed properly
• Replace the corresponding optional service card
320
321
322
323
324
325
326
IP-GW H.323
Dummy Call Test
Error
IP-GW
Gatekeeper Error
•
•
Detection of IP-GW H.323
Dummy Call Test error
Detection of Gatekeeper access error
• Replace the corresponding optional service card
• Collect the log data of IP-GW (refer to the Installation Manual for IP-GW card)
• Check the IP address setting of
Gatekeeper
• Check whether the Gatekeeper is connected to the network and work properly
• Check the route to the Gatekeeper
• Check the Gatekeeper setting IP-GW
Gatekeeper
Registration Error
• Gatekeeper Registration is failed
IP-GW SDRAM
Failure
• Detection of IP-GW SDRAM error
• Replace the corresponding optional service card
IP-GW DPRAM
Failure
• Detection of IP-GW DPRAM error
• Replace the corresponding optional service card
IP-GW LAN Chip
Failure
• Detection of IP-GW LAN Chip failure
• Replace the corresponding optional service card
• Collect the log data of IP-GW (refer to the Installation Manual for IP-GW card)
IP-GW Stop • IP-GW is stopped from remote maintenance PC
• This information is logged when IP-GW is stopped from remote maintenance
PC
Installation Manual 147
4.1 Troubleshooting
Error Code
370
371
372
373
374
375
391
392
393
394
Error Message
IP-GW Rebooted by Maintenance
Console
PROBABLE CAUSE
• IP-GW is rebooted from a remote maintenance PC
IP-GW Rebooted • Optional service card malfunction: IP-GW
SOLUTION
• This information is logged when IP-GW is rebooted from a remote maintenance PC
• Check whether the software version of the IP-GW card is correct
• Replace the corresponding optional service card
• Ignore if not frequent
• Change the IP-GW card status to Out of Service, and then back to In Service
NDSS message over IPGW notification - caused by IPGW
Tx resource limitation
• Optional service card malfunction: IP-GW
NDSS message over IPGW notification - caused by IPGW
Rx resource limitation
NDSS message over IPGW notification - caused by shortage of IPGW resource
NDSS message over IPGW notification - caused by
Network side
Data Link established
• Network malfunction •
•
Ignore if not frequent
Consult your network administrator
• Connection with PC Phone/
PC Console or Voice
Processing System (DPT
Integration) established or restored
• This information is logged when connection with PC Phone/PC
Console or Voice Processing System
(DPT Integration) is established, and does not indicate an error condition that needs to be solved.
However, if this is logged frequently
(with "305 Data Link failure"), check the connection as it may not be done properly.
Clock master card selected
• Clock master card has been changed to the one indicated by the sub code
• Check if the proper card is selected as the new clock master card
LAN Carrier detected
IP-GW Core Data
Link established
• IP-GW card connected to the
LAN
• This information is logged when synchronization of LAN is established
• IP-GW Core Data Link established
• This information is logged when IP-GW
Core Data Link is recovered
148 Installation Manual
4.1 Troubleshooting
Error Code Error Message
395
396
IP-GW
Gatekeeper Error
Cleared
IP-GW Run
PROBABLE CAUSE
• Connection to the
Gatekeeper is recovered
•
SOLUTION
This information is logged when connection to the Gatekeeper is recovered
• IP-GW is started from remote maintenance PC
• This information is logged when IP-GW is started from remote maintenance
PC
510* SMDR disconnect • RS-232C cable not connected
• Breaking of RS-232C cable
• Printer (terminal equipment) malfunction
• Check the RS-232C cable
• Check the terminal equipment
Installation Manual 149
4.1 Troubleshooting
150 Installation Manual
Section 5
Appendix
Installation Manual 151
5.1 Revision History
5.1
Revision History
5.1.1
MPR Version 1.1
New Options
•
– KX-TDA5105 Memory Expansion Card (MEC)
Changed Contents
•
152 Installation Manual
5.1 Revision History
5.1.2
MPR Version 2.0
New Options
•
– KX-TDA5920 SD Memory Card for Software Upgrade to Enhanced Version
Changed Contents
•
•
2.8.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays
Installation Manual 153
5.1 Revision History
154 Installation Manual
Index
Installation Manual 155
Index
Numerics
2-Channel Message Card (KX-TDA5191)
4-Channel VoIP Gateway Card (KX-TDA5480)
4-Port Analog Trunk Card (KX-TDA5180)
4-Port Caller ID Card (KX-TDA5193)
4-Port Digital Extension Card (KX-TDA5171)
4-Port Doorphone Card (KX-TDA5161)
4-Port Hybrid Extension Card (KX-TDA5170)
4-Port Proprietary Extension Card (KX-TDA5175)
4-Port Single Line Telephone Extension Card (KX-TDA5173)
8-Channel Echo Canceller Card (KX-TDA5166)
8-Port Digital Extension Card (KX-TDA5172)
8-Port Proprietary Extension Card (KX-TDA5176)
8-Port Single Line Telephone Extension Card (KX-TDA5174)
A
About the Other Manuals
AC Adaptor Selection
Additional AC Adaptor (KX-A236)
After Site Survey
Appendix
B
Basic System Construction
Before Installation
Before Site Survey
Built-in Small Call Center Features
C
Calculation Example
Changed Contents
Characteristics
CID4 Card
Computer Telephony Integration (CTI) Features
Confirming the CO Line Connection
Connecting a Cell Station to the Hybrid IP-PBX
Connection
Connection Diagram for External Sensors and External Relays
Connection of 2.4 GHz Portable Stations
Connection of Doorphones, Door Openers, External Sensors, and External
Relays
Connection of Extensions
Connection of Peripherals
Construction of Main Unit
CTI—First Party Call Control
CTI—Third Party Call Control
D
Digital EXtra Device Port (Digital XDP) Connection
Digital XDP
DLC4 Card
DLC8 Card
Door Opener
Doorphone
DPH4 Card
E
ECHO8 Card
EXT-CID Card
Extension Caller ID Card (KX-TDA5168)
External Relay
External Sensor
EXtra Device Port (XDP) Mode
F
First Party Call Control CTI Connection
Frame Ground Connection
G
General Description
Guide for the Hybrid IP-PBX PC Programming Software
H
Handling of the Cables
HLC4 Card
Hospitality Features
I
Installation
Installation of the CO Line Cards
Installation of the Extension Cards
Installation of the Hybrid IP-PBX
Installation of the Hybrid IP-PBX PC Programming Software
Installation of the Other Cards
Installation of the SD Memory Card
Installation Precautions
Installing and Starting the KX-TDA50 Maintenance Console
Installing the KX-TDA50 Maintenance Console
Installing/Removing the Optional Service Cards
IP-GW4 Card
K
KX-A236 (Additional AC Adaptor)
KX-TDA5105 (Memory Expansion Card)
KX-TDA5161 (4-Port Doorphone Card)
KX-TDA5166 (8-Channel Echo Canceller Card)
KX-TDA5168 (Extension Caller ID Card)
KX-TDA5170 (4-Port Hybrid Extension Card)
KX-TDA5171 (4-Port Digital Extension Card)
KX-TDA5172 (8-Port Digital Extension Card)
KX-TDA5173 (4-Port Single Line Telephone Extension Card)
KX-TDA5174 (8-Port Single Line Telephone Extension Card)
KX-TDA5175 (4-Port Proprietary Extension Card)
KX-TDA5176 (8-Port Proprietary Extension Card)
KX-TDA5180 (4-Port Analog Trunk Card)
KX-TDA5191 (2-Channel Message Card)
KX-TDA5193 (4-Port Caller ID Card)
KX-TDA5196 (Remote Card)
KX-TDA5480 (4-Channel VoIP Gateway Card)
KX-TDA5920 (SD Memory Card for Software Upgrade to Enhanced
Version)
156 Installation Manual
Index
L
LCOT4 Card
M
Main Unit
Maximum Cabling Distances of the Extension Wiring (Twisted Cable)
Maximum CO Line and VoIP Line
Maximum Terminal Equipment
MEC Card
MEC Card Calculation
Memory Expansion Card (KX-TDA5105)
MPR Version 1.1
MPR Version 2.0
MSG2 Card
N
Names and Locations
Networking Features
New Options
O
Opening/Closing the Covers
Operation
Options
Overview
(Quick Setup)
Surge Protector Installation
System Capacity
System Components Table
System Connection Diagram
System Highlights
System Outline
T
The Structure of this Manual
Troubleshooting
Troubleshooting by Error Log
Turning off the Hybrid IP-PBX
Types of Connectors
U
Unpacking
Using a Modular T-Adaptor
Using an EXtra Device Port
Using the Reset Button
V
Voice Mail Features
P
Parallel Connection of the Extensions
Paralleled Telephone Features
Password Security
PLC4 Card
PLC8 Card
Portable Station (PS) Features
Power Failure Connections
Procedure Overview
W
Wall Mounting (AC Adaptor)
Wall Mounting (CS)
Wall Mounting (KX-TDA50)
Wiring Precautions
R
Remote Card (KX-TDA5196)
Removing/Attaching the Front Cover
Revision History
RMT Card
S
Safety Installation Instructions
SAFETY REQUIREMENTS
SD Memory Card
SD Memory Card for Software Upgrade to Enhanced Version (KX-
TDA5920)
Site Planning
Site Survey
SLC4 Card
SLC8 Card
Slot Position
Slot Restrictions
Specifications
Starting the Hybrid IP-PBX
Starting the KX-TDA50 Maintenance Console and Assigning the Basic Items
Installation Manual 157
Index
158 Installation Manual
Install a screw here.
130 mm (5-1/8 in)
Install a screw here.
Reference for Wall Mounting
Note
Make sure to set the print size to correspond with the size of this page. If the dimensions of the paper output still deviate slightly from the measurements indicated here, use the measurements indicated here.
Install a screw here.
65 mm (2-9/16 in)
Panasonic Consumer Electronics Company
Division of Panasonic Corporation of North America
One Panasonic Way
Secaucus, NJ 07094
Panasonic Puerto Rico, lnc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park
Carolina, Puerto Rico 00985
http://www.panasonic.com/csd
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic
Communications Co., Ltd.
© 2004 Panasonic Communications Co., Ltd. All Rights Reserved.
PSQX3100WA
KK0104EK3055
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Key Features
- Supports both analog and digital phones, as well as IP phones
- Scalable to meet the needs of growing businesses
- Advanced call routing and management features
- Voicemail and auto attendant capabilities
- Integrated messaging and conferencing features
- Remote access and management capabilities
Related manuals
Frequently Answers and Questions
What types of phones does the KX-TDA50 support?
Is the KX-TDA50 scalable?
What advanced call routing and management features does the KX-TDA50 offer?
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