Toshiba
Toshiba Quick
Start Guide
CIX
Voicemail
Telelink Communications, Inc.
397 Herndon Parkway, Suite 100
Herndon, VA 20170 (703) 674-5959
For additional information, visit our website www.TelelinkCom.com
Voicemail User
CIX User Voicemail
To access voice mail from inside the office:
• If your message button is flashing you can access your new voice mail messages by pressing the flashing button.
If not flashing you must call voice by dialing 400 .
• Enter your security code followed by # . Press 1 to play messages and follow the audio prompts, or the prompts on your LCD that utilize your soft keys.
To Check Messages Remotely:
• Call your DID number or your company’s main telephone number. When you hear the greeting, press *.
• The system will prompt you to enter your mailbox number followed by # .
• The prompt will then ask for your security code, followed by # . Follow the voice mail prompts.
Message Handling Options:
1 Play Messages
• Press 1 to play the message. (*1 Relays current message or *2 plays previous message).
• Press 2 to save the message. (saves to the folder 1 or you can create personal folders 2 thru 8).
• Press 3 to delete the message.
• Press 5 to forward the message to another mailbox.
• Press 6 to replay to current message.
Press 7 Special Functions: Here you can press 0 to print all faxes in a folder.
• Press 1 to print the current fax in a folder.
• Press 2 to send all fax documents from a folder.
• Press 3 to send the current fax in the folder.
• Press 4 to play the message date and time.
• Press 5 for future delivery review.
• Press 6 for continuous delete.
• Press 7 to access new/saved message folders.
• Press 8 for continuous play.
2 Send Messages:
• The system will prompt you to enter your mailbox number followed by # .
• Pressing 00 will take you to the company directory if you do not know the user’s mailbox number.
• Press 01 to choose from a distribution list to send to multiple mailboxes. (provided you have created these lists you can have 1-25 personal list.
• Press 04 to send to multiple destinations.
• You can press # after recording your message. Or you can press 7 for special delivery options.
• To send your message as urgent by pressing 1.(your message is the first in your mailbox to be played).
• Press 2 to send it private. ( you cannot forward it from your mailbox).
• Press 3 to mark the message with a receipt. (calls you back and tells you when the message was played).
• Press to set 8 future delivery and the system will prompt you to enter the month, date, and time to send the message.
3 Manage Mailbox
• You may also Manage your Voicemail by selecting option 3 from the main menu or the MGMT prompt on your LCD this appears after you have dialed into the voicemail system.
• Press 1 to change your greeting: The system gives you seven different greetings. It will prompt you for a greeting number. Enter greeting number 1. Then it gives you the option to press 1 to review the current greeting or option 2 to re record the greeting.
• Press 2 to change your user options. This is where you can control user defined functions.
• Press 1 to turn on DND (will send caller directly to voice mailbox).
• Press 2 to turn on call screening.
• Press 3 to change your security code.
• Press 4 turn on or off your busy greeting.
• Press 5 record your busy greeting.
• Press 6 to record your name. (this puts your name in the dial by name directory).
• Press 7 to change your message notification.
• Press 8 to set up automatic message copy.
• Manage Personal Distribution Lists:
• Enter voicemail box, press 3 to manage your mailbox, then press 3 to manage your lists.
• Select a list 1 - 25 (This is the number of lists allowed).
• Press 1 to review list, press 2 to add a mailbox extension, press 3 to delete a mailbox for the list, or press 4 to add a comment to the list, or press 9 to return to the previous menu.
NOTES:
Pressing 4 after a voice mail message will play the data and time stamp.
Pressing # while playing a message will fast forward the message five seconds.
Pressing * will back the message up five seconds.
Press 4 to pause a message.
Press 8 will turn up the volume on a message.
Press 0 will turn down the volume on a message.
77 will play saved messages before new message.
