Compuprint 4247L03 4247L03plus Impact Printer User`s guide


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Compuprint 4247L03 4247L03plus Impact Printer User`s guide | Manualzz

Compuprint

4247 Serial Matrix Printers

Compuprint

4247 Model

L

03 Printer:

User's

Guide

MAN10

295.00.00

Before using this information and the product it supports, read the information in “Notices” on page

127

.

First edition (October 2011)

This edition applies to the Compuprint 4247

L

03 printer and to all subsequent releases and modifications until otherwise indicated in new edition.

Internet

Visit our home page: http://www.compuprint.com

You can send comments by e-mail to : [email protected]

or by mail to:

Compuprint s.r.l.

Via Lombardore 282

10040 Leinì (Turin)

ITALY

ii

User's

Guide

Contents

Figures . . . . . . . . . . . . . . . v

Tables . . . . . . . . . . . . . . . vii

Safety and environmental notices . . . ix

Safety notices .

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Danger hazard level .

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Caution hazard level .

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Attention notices .

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Safety precautions .

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Electrical safety .

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Approved power cord and receptacle .

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Electrical safety and portable power strip receptacles .

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. xi

Connecting or disconnecting a communication port, a teleport, or an attachment connector .

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. xi

Servicing during an electrical storm .

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. xi

Chapter 1. Getting to Know Your Printer 1

Unpacking Your Printer.

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Printer Parts .

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Chapter 2. Setting Up Your Printer . . . 5

Choosing a Suitable Location .

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Printer Assembly .

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Removing the Shipment Locks .

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Installing the operator panel overlay .

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Installing the Ribbon Cartridge .

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Installing the Controller Board .

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Handling the Controller Board .

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Inserting the Controller Board .

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Host Computer Connection .

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Software Driver Selection .

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Power Connection .

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Selecting the Display Language.

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Chapter 3. Configuring the Printer . . . 19

Operator Panel Presentation .

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Display Messages .

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Indicators .

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Function Keys .

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ON LINE Key .

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PROGRAM Key .

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MACRO Key .

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FONT Key.

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LF Key .

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LOAD/FF Key .

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ALTERNATE Key .

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TEAR/PITCH Key .

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PATH/PARK Key .

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Key Combinations .

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Printer Setups .

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Entering the Printer Setups .

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Moving within the Printer Setups .

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Leaving the Printer Setups .

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Power-On Configuration .

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Entering the Power-On Configuration .

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Program Setup .

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Entering the Program Setup .

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How to Select the Paper Path .

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How to Use the Tear-Off Function .

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Selection of the Paper Size .

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Adjusting the Tear-Off Position .

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Selection of the Tear-Off Mode .

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How to Lock/Unlock the Printer Setups .

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How to Handle the Paper Parking.

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Chapter 4. Paper Handling . . . . . . 87

Paper Paths .

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Paper Specifications .

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Fanfold Paper .

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Loading Fanfold Paper .

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Printing a Configuration Sheet .

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Chapter 5. Printer Maintenance and

Troubleshooting. . . . . . . . . . . 97

Cleaning the Printer .

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Cleaning inside the printer .

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Cleaning the outside covers .

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Replacing the Ribbon Cartridge.

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Printing the Self Test .

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Error Handling .

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Problem list index .

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Forms problems .

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Print quality and ribbon problems .

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Configuration problems .

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Miscellaneous problems .

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Clearing Forms Jams .

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Appendix A. Options . . . . . . . . 109

The Front2 Push Tractor .

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Installing the Front2 Push Tractor .

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Removing the Front2 Push Tractor .

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Loading Paper Using the Front2 Push Tractor

(option) .

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Loading Paper Using the Front1 Push Tractor when the Front2 Push Tractor (Option) is

Installed .

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The Printer Stand .

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Appendix B. Printer Specifications 121

Index . . . . . . . . . . . . . . . 127

iii

iv

User's Guide

Figures

1.

4247 Printer: Front and Rear Views .

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2.

Printer Dimensions .

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3.

Removing the Shipment Locks from the Printer 6

4.

The Operator Panel .

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5.

The Ribbon Cartridge .

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6.

Opening the top cover using the small handles on either side of the top cover.

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7.

Turn the ribbon-winding knob in the arrow direction .

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8.

Aligning the right and left cartridge pins with the printer locking points. .

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9.

Correct ribbon placement between the print head and the Ribbon Guide mask. .

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10.

Clipping the cartridge into place..

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11.

Removing the two screws on the metal plate.

12

12.

Sliding the board in the slot. .

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. 13

13.

Attaching the Controller Board. .

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14.

Power switch in the 0 position (OFF) .

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15.

Inserting the power cable .

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16.

Power switch in the I position (ON) .

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17.

Operator Panel .

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18.

Unlit ON LINE indicator .

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Lit ON LINE indicator .

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20.

Load Front1 indicator .

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21.

Online indicator .

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22.

Function Keys.

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23.

Emulation Options Menu .

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24.

Parallel Interface Parameters .

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25.

Serial Interface Parameters .

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26.

LAN Interface Parameters.

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27.

Printer function flow chart .

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28.

Main Structure .

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29.

User Macro Parameters .

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30.

User Macro Parameters (continued) .

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31.

Tear No Options Path .

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32.

Tear Normal Options path .

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33.

Tear Automatic Options path.

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34.

Label Options path .

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35.

Paper Paths .

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. 87

36.

Opening the Push tractor cover. .

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37.

Sliding the left sprocket to the first printing column. .

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38.

Opening the left and right sprocket covers.

90

39.

Inserting the paper perforation on the left sprocket pins .

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40.

Inserting the paper on the right sprocket pins 91

41.

Matching the left sprocket for the first printing position .

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42.

Adjusting the right sprocket .

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43.

Moving the sprocket levers to the lock position.

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44.

Correctly Loaded Paper .

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45.

Sliding the ribbon guide out of the print head. 98

46.

Removing the used ribbon cartridge by lifting it up..

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47.

Gripping the bail assembly. .

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48.

Inserting the left and right paper bail end cap pivots into the side frames. .

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49.

4 pin Front2 Push Tractor option .

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. 109

50.

Aligning the hooks.

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51.

Pushing the Front2 tractor until it is fully engaged. .

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. 110

52.

Inserting the connector cable .

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53.

Rotating the Front2 push tractor onto the

Front1 push tractor.

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. 111

54.

Disconnecting the connector cable .

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55.

Opening the Push tractors cover .

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56.

Moving the sprocket lever down. .

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57.

Opening the sprocket covers .

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58.

Inserting the paper on the right sprocket pins 114

59.

Positioning the left sprocket for printing 114

60.

Moving the sprocket lever to the locked position. .

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. 116

61.

Loading the paper into the printer. .

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62.

Rotating the Front2 push tractor option 117

63.

Inserting the fanfold paper .

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. 117

64.

Repositioning the Front2 push tractor 118

65.

Three Level Floor Stand .

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. 119

v

vi

User's Guide

Tables

1.

ON LINE Key.

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. 25

2.

PROGRAM Key .

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. 26

3.

MACRO Key .

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. 26

4.

FONT Key .

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. 26

5.

LF Key .

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6.

LOAD/FF Key .

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7.

ALTERNATE Key .

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8.

TEAR/PITCH Key .

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9.

PATH/PARK Key .

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10.

PATH/PARK Key .

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11.

Printer Emulations .

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12.

Interface Type .

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13.

Interface Type .

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14.

Interface Type .

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15.

Fanfold Paper .

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16.

Printing Characteristics .

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17.

Paper Handling .

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. 123

18.

Physical and Electrical Characteristics 124

19.

Consumables .

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20.

Options .

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21.

Standards .

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vii

viii

User's Guide

Safety and environmental notices

Safety notices

There are two levels of safety notices:

Danger

and

Cautions

.

Danger hazard level

The word

Danger

indicates the presence of a hazard that has the potential of causing death or serious personal injury.

Most

DANGER

notices are numbered

<1-1>

,

<1-2>

, and so forth where they appear in the text of this manual.

Example of a

Danger

notice:

DANGER

<1-10> Hazardous voltages are present. Do not touch the pins or sockets of the power receptacle.

Caution hazard level

The word

Caution

indicates the presence of a hazard that has the potential of causing moderate or minor personal injury.

Most

CAUTION

notices are numbered

<2-1>

,

<2-2>

, and so forth where they appear in the text of this manual.

Example of a

Caution

notice:

!

CAUTION:

<2-22> Carefully follow all cleaning instructions, using only the materials and solutions recommended.

Attention notices

The word

Attention

calls attention to the possibility of damage to a program, device, system, or data.

Attention

notices are not numbered.

Examples of an

Attention

notice:

Attention:

The above openings must always be protected with their covers. Do not touch inside and do not insert any object into these openings or into the gears.

ix

Safety precautions

Never remove any printer cover except to install a printer accessory as expressly described in this manual.

The following areas of the printer should be covered for safety reasons:

Small Rear Cover

Large Rear Cover

Attention:

The above openings must always be protected with their covers. Do not touch inside and do not insert any object into these openings or into the gears.

Electrical safety

This printer is inspected and listed by recognized national testing laboratories, such as Underwriters Laboratories, Inc. (UL) in the U.S.A. and Canadian Standards

Association (CSA) in Canada. Listing of a product by a national testing laboratory indicates that the product is designed and manufactured in accordance with national requirements intended to minimize safety hazards. This equipment meets a very high standard of safety in design and manufacture. Remember, however, that this product operates under conditions of high electrical potentials and heat generation, both of which are functionally necessary.

Because the paper used in the printer can burn, you should take normal precautions to prevent fire. These precautions include common-sense measures, such as keeping potentially combustible materials (for example, curtains and chemicals) away from the printer, providing adequate ventilation and cooling, limiting unattended operation, and having trained personnel available and assigned to the printer.

Approved power cord and receptacle

DANGER

<1-11> Your country may require an approved power cord and plug.

Ensure that you have the correct power cord and plug. Use this cord and plug only with an approved, correctly-installed power receptacle.

x

User's Guide

Electrical safety and portable power strip receptacles

Extension cords

DANGER

DANGER<1-1> Do not use an extension power-cord.

The customer must supply the correct electrical outlet which must meet the requirements stated under “Printer Specifications” in the

User's Guide

.

Portable power strip receptacles (temporary power taps)

Portable power strip receptacles (referred to as “temporary power taps” by the

National Electrical Code) may be used if they are fully approved in the customer's geographic location. It is the customer's responsibility to supply a fully approved

“temporary power tap”, if one is to be used.

Connecting or disconnecting a communication port, a teleport, or an attachment connector

DANGER

<1-14> Switch off printer power and unplug the printer power cord before connecting or disconnecting a communication port, a teleport, or other attachment connector.

Servicing during an electrical storm

DANGER

<1-13> Do not connect or disconnect a communication port, a teleport, or any other connector during an electrical storm.

Safety and environmental notices

xi

xii

User's Guide

Chapter 1. Getting to Know Your Printer

The 4247 L03 has the following features: v

24 Needle Print Head v 136 columns @ 10 cpi v

Draft printing at 720 cps, Best Draft at 400 cps, NLQ at 260 cps, and LQ printing at 133 cps v

IBM

®

Proprinter XL24/XL24 AGM, Personal Printer 2391Plus and EPSON LQ

Series emulations v

ANSI X3.64 emulation v

Epson LQ1600K emulation (This is only available with the Double Byte

Character Set (DBCS) feature installed.) v

Base paper handling configuration: Front1 push path (fanfold) with the 4-pin base tractor v

Multiple copies (1 original and 7 copies: Chemical); (1 original and 5 copies:

Carbon Paper) v Automatic paper path selection v

Easy operability via operator panel setup and Software commands v

Native printer drivers available for most host computer systems v

Plug & Play capability for Windows

® v

Bidirectional IEEE 1284 parallel interface. Reduced (9-pin) Serial RS-232/C and

USB 2.0 interface v

Ethernet 10/100 Base-T LAN interface option that coexists with the parallel interface (on specific Controller Board) v

Optional 4 pin 2 nd

Front Push Tractor v Optional printer stand

1

Unpacking Your Printer

The following items are included in the box:

Contact your point of purchase seller if any items are missing.

The Controller Board includes the printer software program (firmware) and the interface connectors to the host system.

2

User's Guide

Printer Parts

Figure 1. 4247 Printer: Front and Rear Views

Chapter 1. Getting to Know Your Printer

3

4

User's Guide

Chapter 2. Setting Up Your Printer

This section contains instructions for setting up your printer.

Choosing a Suitable Location

CAUTION:

The 4247 printer weighs 21 kg (46 lbs). Two persons are required to lift it.

Consider the following points when you choose the location for your printer: v

The distance between the printer and the host computer must not exceed the length of the interface cable; v

The location must be sturdy, horizontal and stable; v

Your printer must not be exposed to direct sunlight, extreme heat, cold, dust or

humidity (see Appendix B, “Printer Specifications,” on page 121);

v The power outlet must be compatible with the plug of the printer's power cord.

v

For best continuous forms stacking, the forms should be stacked on the floor or on a surface below the base of the printer.

v

For successful forms parking, the input forms stack

must

always be lower than the base of the printer.

There must be sufficient clearances on all sides for easy operation. The required

space is shown in Figure 2:

80 cm

31.5 in.

39

10

.4

0 in cm

20 c

7.9

m in

39

.4

1

00 in cm

20 c

7.9

m in

Figure 2. Printer Dimensions

5

Printer Assembly

This sections describes how to assemble the printer.

Removing the Shipment Locks

Open all the printer covers and make sure that you remove all the shipment locks from the printer.

Figure 3. Removing the Shipment Locks from the Printer

The following sections describe how to install the Operator Panel Overlay, the ribbon cartridge, and the Controller Board.

Installing the operator panel overlay

Figure 4. The Operator Panel

1.

Remove the paper backing from the back of the overlay.

2.

Carefully align the overlay ensuring free movement of the operator panel keys.

3.

Press the overlay in place starting at the bottom and continue working upwards until the overlay is pressed into place.

6

User's Guide

Installing the Ribbon Cartridge

1.

Find the ribbon cartridge among the accessories.

Ribbon Guide

Ribbon Winding

Knob

Cartridge Pins

Figure 5. The Ribbon Cartridge

2.

Open the top cover using the small handles on either side of the top cover.

Figure 6. Opening the top cover using the small handles on either side of the top cover.

Chapter 2. Setting Up Your Printer

7

3.

Slide the print head to the center of the printer. Before installing the ribbon cartridge turn the ribbon-winding knob in the arrow direction (located on the cartridge) to take up slack in the ribbon.

Cartridge Pins

Ribbon Winding Knob

Figure 7. Turn the ribbon-winding knob in the arrow direction

To avoid damage to the ribbon, do not turn the winding knob in the wrong direction.

4.

Align the right and left cartridge pins with the printer locking points.

8

User's Guide

Figure 8. Aligning the right and left cartridge pins with the printer locking points.

5.

Slide and insert the ribbon guide between the print head and the ribbon guide mask holding it perpendicular to the print head.

Make sure that the ribbon is inserted correctly between the print head and the Ribbon

Guide mask.

Figure 9. Correct ribbon placement between the print head and the Ribbon Guide mask.

6.

Turn the ribbon-winding knob in the arrow direction (located on the cartridge) to take up slack in the ribbon.

7.

Push the cartridge down gently until it clips into place at locking points.

Figure 10. Clipping the cartridge into place.

8.

Turn the ribbon-winding knob again in the direction of the arrow to take up slack in the ribbon.

9.

To ensure that the ribbon guide runs freely along the ribbon, manually move the print head horizontally.

10.

Close the cover and turn on the printer.

Chapter 2. Setting Up Your Printer

9

10

User's Guide

If the used ribbon cartridge needs to be replaced, see “Replacing the Ribbon

Cartridge” on page 97.

Installing the Controller Board

The 4247 printer arrived with the Controller Board that you ordered.

You must install the Controller Board (received with the printer) into the proper slot in the back of the printer before it can be used.

Handling the Controller Board

Attention:

Do not remove the Controller Board from the protective package until instructed to do so. Static electricity, though harmless to you, can damage sensitive

Controller Board components. Use the information in this section to avoid damaging a Controller Board.

v

Limit your movement. Your movement can create static electricity that, when released to the Controller Board, can damage the electronic components on the

Controller Board. Sliding your foot across carpeting is an example of how you create unwanted static electricity.

v

Handle the Controller Board only by the edges and prevent others from making direct contact with it.

v

Before removing the Controller Board from the protective package, ground the package to exposed metal at the back of the printer. This will release any static charge that may have developed on the package or on your body. Hold the package against the metal for at least two seconds.

v

When you are instructed, remove the Controller Board and install it directly into the Controller Board slot without setting it down. If you have removed the

Controller Board from the protective package and cannot immediately insert it in the printer, place the protective package on a flat surface, and set the Controller

Board on top of the protective package.

Inserting the Controller Board

Attention:

Ensure that the printer is powered off before installing or removing the Controller Board.

If the Controller Board is installed while the printer is powered on, the controller will not synchronize with the printer mechanism board. Unpredictable printer behavior will result.

Perform the following steps to install the Controller Board:

1.

Ensure that the printer is powered off. Installing the Controller Board with the printer power on will result in unpredictable printer behavior.

2.

Use the screwdriver that came in the Controller Board box to remove the metal plate on the back of the printer by unscrewing the two screws.

Note:

Save the two screws and the metal plate for reuse if the Controller Board is removed.

Chapter 2. Setting Up Your Printer

11

12

User's Guide

Figure 11. Removing the two screws on the metal plate.

3.

Use the information under “Handling the Controller Board” on page 11 as you

remove the Controller Board from its shipping box and from the protective package.

4.

Align the left and right sides of the Controller Board with the guides in the printer and slide it into the slot.

Figure 12. Sliding the board in the slot.

5.

Gently push the Controller Board into the printer until it is seated in the connector inside the printer. The Controller Board is correctly seated in the printer when the Controller Board metal plate is aligned with the back profile of the slot.

6.

Attach the Controller Board with the two screws using the screwdriver that came in the Controller Board box.

Figure 13. Attaching the Controller Board.

Chapter 2. Setting Up Your Printer

13

Host Computer Connection

This printer can be connected to your host computer with the interfaces available on the Controller Board you have found in the printer box and installed on the rear of the printer.

There are two types of Controller Boards:

1.

Controller Board with a bidirectional IEEE1284 parallel interface and Ethernet

10/100 BaseT LAN interface.

2.

Controller Board with a bidirectional IEEE1284 parallel interface, Serial

RS-232/C 9-pin interface and USB 2.0 interface.

DANGER

<1-14> Switch off printer power and unplug the printer power cord before connecting or disconnecting a communication port, a teleport, or other attachment connector.

Insert the host computer cable(s) into the back of the printer as shown below.

Serial

Interface

Parallel

Interface

Ethernet

Interface

Controller Board with parallel interface and

Ethernet 10/100 BaseT LAN interface.

Parallel

Interface

USB

Interface

Controller Board with parallel interface,

Serial interface, and USB interface.

Software Driver Selection

At this point it is necessary to configure your printer for your application package.

The installation procedures depend upon the host environment.

In a WINDOWS environment the printer supports the Plug & Play feature.

14

User's Guide

Power Connection

DANGER

<1-11> Your country may require an approved power cord and plug.

Ensure that you have the correct power cord and plug. Use this cord and plug only with an approved, correctly-installed power receptacle.

1.

Make sure the power outlet is near the printer location and easily accessible.

2.

Make sure that the power switch is in the

0 position

(OFF).

Figure 14. Power switch in the 0 position (OFF)

Chapter 2. Setting Up Your Printer

15

16

User's Guide

3.

Insert the power cable plug into the printer connector and the other power cable end into a convenient outlet.

1

2

Figure 15. Inserting the power cable

4.

If you need to turn the printer on, press the power switch in the

I position

(ON).

Figure 16. Power switch in the I position (ON)

Attention:

If, for any reason, the Controller Board was not correctly installed in the printer, the printer will not work and the following audio/visual symptoms will occur: v

The buzzer sounds continuously v

The Operator Panel display is partially filled with solid black boxes v

The Operator Panel LEDs are all lit.

If this is the case, power off the printer, re-seat the Controller Board, and power the printer on again.

Chapter 2. Setting Up Your Printer

17

Selecting the Display Language

The display messages for this printer can be displayed in eleven different languages (the default language is English). To select the language you want, proceed as follows:

1.

Press the PROGRAM key and keep it pressed while powering on the printer until the following message is displayed:

RELEASE KEY

2.

When you release the PROGRAM key, the display shows the name of the printer followed by:

PRINT OUT? NO

3.

Press the key to enter the menu. The first menu item is displayed:

EMUL. OPTIONS

4.

Press the key until the language first level function is displayed:

FUNCTIONS

5.

Press the key to pass to the second level functions

BUZZER YES

6.

Press the key until the menu language is displayed:

MENU ENGLISH

7.

Press the key to scroll the menu languages. When the desired language is displayed, press the PROGRAM key to select it. The printer exits the menu.

From now on the display messages appear in the selected language.

18

User's Guide

Chapter 3. Configuring the Printer

Operator Panel Presentation

The operator panel enables you to perform many of the printer functions including paper path selections, font selection and the printer setup.

Figure 17. Operator Panel

Display Messages

The printer display is used to indicate the printer status or to request an user intervention. When the printer is in Ready state, the display gives the following information: v

When paper is already loaded and the printer is off line (ON LINE indicator unlit):

OFF LINE M1

Printer Status

Current Macro

Figure 18. Unlit ON LINE indicator

v When paper is already loaded and the printer is on line (ON LINE indicator lit):

ON LINE

Printer Status

M1

Current Macro

Figure 19. Lit ON LINE indicator

19

20

User's Guide

where:

OFF LINE

ON LINE

M1, M2, M3, M4

Indicates the printer status.

Indicate which of the four User Macros is currently used.

v

When there is no paper loaded and the printer is off line (ON LINE indicator unlit):

Load Front1

Current Paper Path

Figure 20. Load Front1 indicator

v

When there is no paper loaded and the printer is on line (ON LINE indicator lit):

ON LINE M1

Printer Status

Current Macro

Figure 21. Online indicator

where:

LOAD FRONT1

LOAD FRONT2

OFF LINE

ON LINE

M1, M2, M3, M4

Indicates that the currently selected paper path is out of paper.

Indicates the printer status.

Indicate which of the four User Macros is currently used.

The following messages appear to indicate other printer conditions or user intervention requests. The list is in alphabetical order.

Message Description

ALTERNATE

BUSY M1

This message appears to indicate that the Alternate functions of the operator panel keys have been selected pressing the

ALTERNATE key.

This message appears to indicate that the printer is printing. It is busy.

Chapter 3. Configuring the Printer

21

22

User's Guide

COVER OPEN

CLOSE COVER

EJECTING

INITIALIZING LAN

LOAD FRONT1

LOAD FRONT2

LOCKED MENU

MACRO CHANGING

MICRO FEED DOWN

MICRO FEED UP

OPER. INTERRUPTED

PARKING

PATH CHANGING

PRESS A KEY

NVM CHANGED

RELEASE KEY

REMOTE CONTROL

RESET & BREAK

SELF TEST

TEAR IF NECESS.

EJECT PAPER

TEAR IF NECESS.

PARK PAPER

TEAR OFF PAPER

EJECT PAPER

TEAR OFF PAPER

PARK PAPER

UNLOCKED MENU

When the printer cover is not closed correctly, the buzzer sounds and the display shows alternately these two messages.

Close the printer cover.

The printer is ejecting the paper out of the printer.

This message is displayed when the LAN is reset (only if the

LAN interface board is installed).

These messages are displayed when the corresponding paper path is out of paper. The printer displays only the messages related to the installed devices.

When the access to the Printer Setups has been locked at the power on, the printer displays this message.

The macro has been changed and the printer is updating the settings.

The paper is fed in microsteps downwards when pressing the arrow key.

The paper is fed in microsteps forwards when pressing the arrow key.

This message is displayed if the ALTERNATE key has been pressed to interrupt a park procedure.

The printer is parking the fanfold paper.

The path has been changed and the printer is updating the settings.

The NVM has been changed. Press any key to set the printer.

This message is displayed when you can release the

PROGRAM key in the Selftest selection or in the Power-on

Configuration procedure.

This message is displayed when the printer operates from remote control (only if the LAN interface board is installed).

The printer received a reset and break command via interface.

Printing the self-test page.

These messages are displayed when the printer receives a paper parking command and the TEAR NO item is selected for the tear-off function. Tear off the fanfold then press the PARK key to eject the paper.

These messages are displayed when the printer receives a paper parking command. Tear off the fanfold paper if necessary and then press the PARK key to park the paper.

These messages are displayed when the printer receives a paper ejecting command (TEAR NO item has been selected for the tear-off function) but was not able to execute it, because the paper to be ejected is longer than 18 inch. Tear off the fanfold paper and then press the PARK key to eject the paper.

These messages are displayed when the printer has received a paper parking command but was not able to execute it, because the paper to be parked is longer than 18 inch. Tear off the fanfold paper and then press the PARK key to park the paper.

When the access to the Printer Setups has been unlocked at the power on, the printer displays this message.

For the error messages see “Error Handling” on page 100 later in this manual.

Chapter 3. Configuring the Printer

23

Indicators

ON LINE

PROGRAM

Lit when the printer can receive and print data (printer online).

Blinks when there is data in the buffer and the printer is offline.

Unlit when the printer is disabled and the buffer does not contain any data, or during the initialization, setup or tests.

Blinks when one of the printer setup procedures has been selected:

Program Configuration or Power-On Configuration

.

Lit when the alternate function of the keys has been enabled pressing the ALTERNATE key.

ALTERNATE

Lit when the Front1 paper path is selected.

FRONT 1

Lit when the Front2 paper path is selected.

FRONT 2

24

User's Guide

Function Keys

Pressing the function keys it is possible to activate the functions indicated by the word or symbol signed near the key. Each key may have different functions, according to the selected function modes:

Normal

,

Alternate

or

Program

.

Figure 22. Function Keys

Normal Function

Alternate Function

Program Function

The

normal

function of the keys is written above the keys and does not require any previous action to select it.

The

alternate

function of the keys is written below the keys and is selected pressing the ALTERNATE key.

When the alternate function of the keys is selected, the ALTERNATE indicator is lit and the display shows ALTERNATE.

The program function of the keys is selected pressing the PROGRAM key, where: v

If you press the key while powering the printer on, the

Power-On Configuration

is selected.

v

If you press the key when the printer is enabled without printing or disabled (ON LINE indicator unlit), the Program Setup is selected.

In the Program Setup mode only the four arrow keys and the PROGRAM key are enabled and the

PROGRAM indicator is lit.

ON LINE Key

Table 1. ON LINE Key

ON LINE Normal

Function

Program

Function

Enables or disables the printer.

v

If this key is pressed while powering the printer on, the self test is printed; the printout is stopped pressing this key again.

v In an error condition, once the error cause has been removed, press this key to enable the printer

Pressing this key, the input buffer is cleared and a break (250 msec.) on a serial interface is sent. The message RESET &

BREAK is displayed.

Chapter 3. Configuring the Printer

25

PROGRAM Key

Table 2. PROGRAM Key

PROGRAM Normal

Function

Program

Function

Enables the printer setups as follows: v

Pressing this key while powering on the printer, the

Power-On Configuration

is selected.

v Pressing this key when the printer is enabled without printing or disabled the

Program Setup

is enabled

(PROGRAM indicator lit).

Exits the printer setups.

MACRO Key

Table 3. MACRO Key

MACRO Normal

Function

Selects one of the user macros (Macro 1, Macro 2, Macro 3 or

Macro 4). If you want to select the displayed macro, wait for

2 seconds without pressing any key and the parameters of this macro will be set.

Scrolls the parameters of the functions or macros forwards.

Program

Function

FONT Key

Table 4. FONT Key

FONT Normal

Function

Selects the font to be used with the currently selected pitch.

The selected font is valid until the printer is turned off or a new font is selected using this key.

Scrolls the parameters of the functions or macros backwards.

Program

Function

Note:

If the selected emulation for the 4247-L03 printer is Epson LQ1600K, and the DBCS feature is installed, the FONT Key has the following additional options for DBCS fonts:

Draft, Best Draft, NLQ, and LQ.

LF Key

Table 5. LF Key

LF

MICRO

FEED

Normal

Function

Alternate

Function

Program

Function

Performs a line feed according to the current line spacing settings.

Moves the paper forward in microsteps. Keeping the key pressed the paper is moved continuously at increasing speed.

Scrolls the setup and macro functions backwards.

26

User's Guide

LOAD/FF Key

Table 6. LOAD/FF Key

LOAD/FF Normal

Function

MICRO

FEED

Alternate

Function

Program

Function

Executes a Form Feed (FF): when paper is loaded into the printer, it advances to the following page; if no paper is loaded, it is positioned for printing.

Moves the paper backward in microsteps. Keeping the key pressed the paper is moved continuously at increasing speed.

Scrolls the setup and macro functions forwards.

ALTERNATE Key

Table 7. ALTERNATE Key

ALTERNATE Normal

Function

Program

Function

Enables the alternative key functions.

If the printer is receiving print data, press the ON LINE key before pressing the ALTERNATE key.

If no printing data are in the print buffer, pressing the

ALTERNATE key, the printer goes offline.

The display then shows ALTERNATE to indicate that the

Alternate Function of the keys is enabled (ALTERNATE indicator lit).

May be used to abort paper parking procedure. See also

“How to Handle the Paper Parking” on page 82, later in this

manual.

When the printer is in Program Setup Mode, this key is disabled.

Disables the alternative key functions.

TEAR/PITCH Key

Table 8. TEAR/PITCH Key

TEAR

PITCH

Normal

Function

Program

Function

Moves the paper to the tear-off position (TEAR NORMAL function must be selected in the

Program Setup

).

Selects the pitch to be used with the currently selected font.

The selected pitch is valid until the printer is turned off.

PATH/PARK Key

Table 9. PATH/PARK Key

PATH Normal

Function

PARK Program

Function

Selects one of the paper paths in offline status. The parameters of the displayed path are set after 2 seconds without pressing any key.

Parks the paper in the currently selected paper path.

Chapter 3. Configuring the Printer

27

Key Combinations

Table 10. PATH/PARK Key

ONLINE + MACRO +

ALTERNATE

Normal

Function

Lock or unlock the access to the printer

setups. See later “How to Lock/Unlock the

Printer Setups” on page 81 section.

28

User's Guide

Printer Setups

The main printer setup parameters can be selected via the operator panel. The setup parameters are divided into two printer setups, the

Power-On Configuration

, that allows a complete configuration at installation time according to the hardware and the emulation types, and the

Program Setup

, that allows you to set the functions that are the most useful in your daily job. These settings can be selected when the printer is online without printing or offline (ON LINE indicator unlit) and stored in the Non-Volatile Memory (NVM).

Entering the Printer Setups

v

Press the PROGRAM key and keep it pressed at the printer power on until the

RELEASE KEY message is displayed to select the Power-On Configuration.

v

Press the PROGRAM key when the printer is online without printing or offline

(ON LINE indicator unlit) to select the Program Setup.

Moving within the Printer Setups

The arrow keys , , , are used to move within the different functions inside the Printer Setups. See the following description of the setup items.

Leaving the Printer Setups

v

Pressing the PROGRAM in the

Power-On Configuration

key the printer exits from the setup and the new settings will be automatically saved.

v

Pressing the PROGRAM key in the

Program Setup

, the following choice is offered for the storage of the values set:

STORE? QUIT

STORE? SAVE

STORE? CURRENT

The new settings are not activated and the old settings remain valid.

The new settings are stored permanently in the NVM.

The new settings remain valid until the printer is turned off.

Press the or keys to scan these selections forward and backwards. When the desired setting is displayed, press the PROGRAM key to exit from the Setup.

Chapter 3. Configuring the Printer

29

Power-On Configuration

The default values of the various functions are indicated in bold.

Entering the Power-On Configuration

1.

Make sure that the printer is turned off.

2.

Press and hold the PROGRAM key pressed while powering on the printer until the RELEASE KEY message is displayed. As soon as the PROGRAM key gets released, the following message will be displayed:

4247 L03 then,

PRINT OUT? NO

Main Structure

This figure shows the structure of the Power-On Configuration and how to move inside the Setup.

Print out? NO

Emulation

Print out? YES

Emulation Settings

Serial Interface Settings

Interface

Parallel Interface

Serial Interface

Interface Settings

Parallel Interface Settings

OR

LAN Interface

LAN Interface Settings

Displayed only if LAN Interface is installed

USB Interface Settings

USB Interface

Displayed only if Serial/USB Interface is installed

Functions

Functions Block

Back to MFG? YES Back to MFG? NO

The setup item Functions groups the following printer functions: v

Buzzer setting v

Paper loading sequence v

Bar code density v

Text printing direction v

Graphics printing direction

30

User's Guide

v

Bar code printing direction v

Graphics printing speed v

Paper path at power on, v

Language of the display messages v

Tear-off position adjustment

PRINT OUT? NO or

PRINT OUT? YES

EMUL OPTIONS

PRINT OUT?

NO

PRINT OUT?

YES

The Setup is not printed.

The printer setup is printed showing the currently selected values. The printout starts as soon as you select this value.

Chapter 3. Configuring the Printer

31

32

User's Guide

Emulation Options

This setup defines the available options according to the selected emulation and is structured as follows:

Emulation

EPSON LQ IBM ...

IBM/EPSON

Char. Set ...

Nation ...

Auto CR ...

Auto LF ...

20 CPI IBM ... (*)

BarCode ...........

(*)This item is displayed only in IBM emulation

Parall. Interface

ANSI

ANSI Option

Char. Set ...

CH Tab Code ...

Nation ...

Ris Enable ...

SI/SO Ctl ...

Auto CR ...

Prime On Del ...

Contrl In Dg ...

Expand Up ...

Alt Graphics ...

8 Bit Ctrl ...

Enq Code ...

S/Sub Script ...

ESC+CTR Code

VT Not Set ...

Double LF ...

Auto Wrap

Clear Margin ...

Backup None

Guard Bar ...

Figure 23. Emulation Options Menu

Setting the Emulation Options

Table 11. Printer Emulations

PRINT OUT? NO EMULATION

EMULATION

PARALL INTERFACE

EPSON LQ

IBM XL24

IBM XL24AGM

IBM 2391 or or or or

ANSI

CHAR. SET CS2 ANSI OPTION

EPSON LQ

EPS 1600K

The printer uses the EPSON LQ Series emulation.

The printer uses the EPSON LQ1600K emulation.

Note:

The EPS 1600K is only available on the 4247-L03 printer with the

DBCS feature installed. It is the default emulation.

IBM XL24 The printer uses the IBM Proprinter XL24 emulation.

IBM XL24AGM The printer uses the IBM Proprinter XL24 AGM emulation.

EMUL. IBM

2391

ANSI

The printer uses the IBM Personal 2391Plus emulation.

The printer uses the ANSI X3.64 emulation

EPSON Character Sets:

EPSON LQ

CHAR. SET CS1

CHAR. SET CS2

CHAR. SET ITALIC

NATION CP437 or or or

These items select the character set to be used in EPSON emulation.

IBM Character sets:

IBM xxx

CHAR. SET CS1

CHAR. SET CS2

NATION CP437 or or

These items select the character set to be used in IBM Proprinter emulation.

Chapter 3. Configuring the Printer

33

EPSON National Character sets:

CHAR. SET CS2

NATION CP437

NATION ...

NATION LATIN A1

AUTO CR YES or or or

The following national character sets are available:

CP 437

CP 857

CP 867

CP 1255

CP437 G

CP 858

CP 876

CP 1256

96GREEK

CP 860

CP 877

CP 1257

CP850

CP 862

CP 1250

GOST

CP851

CP 863

CP 1251

TASS

CP 852

CP 864

CP 853

CP 865

CP 855

CP 866

CP 1252 CP 1253 CP 1254

MAZOWIA ISO 8859/1 ISO 8859/2

ISO 8859/3 ISO 8859/4 ISO 8859/5 ISO 8859/6 ISO 8859/7 ISO 8859/8 ISO 8859/9 ISO 8859/15

CP 437SL CP 1098 UKRAIN KOI8-U USA FRANCE GERMANY ENGLAND

DENMARK1 SWEDEN

LATIN A1

ITALY SPAIN1 JAPAN NORWAY DENMARK2 SPAIN2

The CP 858 and ISO 8859/15 character sets contain the Euro character.

IBM National Character Sets:

CHAR. SET CS2

NATION CP437

NATION ...

NATION KO18-U

AUTO CR NO or or or

The following national character sets can be selected:

CP 437

CP 857

CP 867

CP 1255

CP437 G

CP 858

CP 876

CP 1256

96GREEK

CP 860

CP 877

CP 1257

CP850

CP 862

CP 1250

GOST

CP851

CP 863

CP 1251

TASS

CP 852

CP 864

CP 1252

MAZOWIA

CP 853

CP 865

CP 1253

ISO 8859/1

CP 855

CP 866

CP 1254

ISO 8859/2

ISO 8859/3 ISO 8859/4 ISO 8859/5 ISO 8859/6 ISO 8859/7 ISO 8859/8 ISO 8859/9 ISO 8859/15

CP 437SL CP 1098 UKRAIN KOI8-U

The CP 858 and ISO 8859/15 character sets contain the Euro character.

34

User's Guide

CR Code Behavior:

NATION xxx

AUTO CR NO

AUTO CR YES or or

AUTO LF NO

AUTO CR

NO

AUTO CR

YES

No automatic carriage return is performed after a LF, VT or ESCJ code.

Default value in IBM emulation.

The printer performs an automatic carriage return after a LF, VT or ESCJ code. Default value in EPSON emulation.

LF Code Behavior:

AUTO CR xx

AUTO LF NO

AUTO LF YES

AUTO LF HOST or or or

20 CPI IBM NO or

EMUL. OPTIONS

AUTO LF NO No Automatic LF after CR.

AUTO LF YES Automatic LF after CR.

AUTO LF

HOST

Only in EPSON emulation. The printer checks the AUTOFEEDXT signal coming from the host and executes an automatic LF after CR, if the signal is low.

IBM Compressed Printing:

These items are displayed only if the IBM emulation is selected.

AUTO LF NO

20 CPI IBM NO

20 CPI IBM YES

EMUL. OPTIONS or or

20 CPI IBM

NO

20 CPI IBM

YES

The compressed printing is performed at 17.1 cpi.

The compressed printing is performed at 20 cpi.

Chapter 3. Configuring the Printer

35

BAR CODE Commands:

20 CPI IBM or AUTO LF

NATIVE

ALTER or or

EMULULATION

NATIVE

ALTER

Barcode is activated in Native mode.

Barcode is activated in ANSI mode.

Selecting ANSI Options

These items appear only if the ANSI emulation has been selected.

ANSI Character Sets:

ANSI

ANSI OPTION

GUARD BAR NO

CHAR SET CS1

CHAR SET CS2

ANSI

CH.TAB CODE437

CHAR SET

CS1

CHAR SET

CS2

The printer uses the CS1 character set.

The printer uses the CS2 character set.

ANSI Character Tables:

ANSI

CH.TAB CODE437

CH.TAB ...

CH.TAB CODE 850

NATION USA or or or or or

CODE 437

CODE 863

ISO 4

TURKISH

CP 1251

CODE 850

CODE 864

ISO 5

CP 437G

CP 1252

The following character tables are available:

CODE 851

CODE 865

ISO 6

ROMAN-8

CP 1253

CODE 852

CODE 866

CODE 853

CODE 867

ISO 7 ISO 8

KAMENICKY CWI

CP 1254 CP 1255

CODE 855

ISO 1

ISO 9

IN2

CP 1256

CODE 858

IS0 2

CODE 860

ISO 3

ISO 15 MAZOWIA

CODE 864E CP 1250

CP 1257 BULGAR

36

User's Guide

ANSI National Sets:

CH.TAB.. CODE437

NATION USA

NATION ...

NATION CYRILLIC

RIS ENABLE YES or or or

The following national sets are available:

USA

SPAIN

SWE/FIN

D

GERMANYFRANCE

A

DAN/

NOR A

SWISS

DAN/

NOR B

FRANCE

B

DAN/

NOR C

YUGOSLAVUK A

FREN/

CANA

DUTCH

DAN/

NOR D

SWE/FIN

A

TURKEY GREEK

ITALY

SWE/FIN

B

CYRILLIC

UK

SWE/FIN

C

Reset Enable:

NATION USA

RIS ENABLE YES

RIS ENABLE NO

SI/SO CTL NO or or

If the printer receives a command (ESC c) from the host to reset the printer, the printer will (YES) or will not (NO) reset the current configuration to the power-up configuration.

SI/SO Control:

RIS ENABLE YES

SI/SO CTL YES

SI/SO CTL NO

or or

AUTO CR YES

If the printer receives a command (SI or SO) from the host to enable or disable the special modes (oversize, expanded and bar code modes), the printer will (YES) or will not (NO) respond to the <SI> and <SO> commands based upon your selection.

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User's Guide

Auto Carriage Return:

SI/SO CTL NO

AUTO CR YES

AUTO CR NO

PRIME ON DEL NO or or

If the printer receives a command (LF) from the host to perform a line feed, the printer will (YES) or will not (NO) append a carriage return based upon your selection.

Prime on Delete:

AUTO CR YES

PRIME ON DEL YES

PRIME ON DEL NO

CONTRL IN DG YES or or

If the printer receives a command (DEL) from the host, the printer will (YES) or will not (NO) perform a prime (reset) based upon your selection.

Control Codes in Dot Graphics:

PRIME ON DEL NO

CONTRL IN DG YES

CONTRL IN DG NO

EXPAND UP YES or or

If the printer receives a control code from the host while in dot graphics mode, the printer will (YES) or will not (NO) respond to the particular control code based upon your selection.

Vertical Expansion:

CONTRL IN DG YES

EXPAND UP YES

EXPAND UP NO or or

ALT GRAPHICS NO

This setting defines the vertical expansion from the baseline up (YES) or from the top line down (NO).

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User's Guide

ALT Graphics:

EXPAND UP YES

ALT GRAPHICS YES

ALT GRAPHICS NO

8 BIT CTRL NO or or

If NO is selected, the 6-bit graphics horizontal densities are multiplies of 72.

If YES is selected, the 6-bit graphics horizontal densities are multiplies of 60.

8-bit Control:

ALT GRAPHICS NO

8 BIT CTRL YES

8 BIT CTRL NO

ENQ CODE NO or or

If the printer receives a control code command (80H to 9FH) whose eighth data bit is set, and the character set is selected, the printer will (YES) or will not (NO) respond to the particular code based upon your selection.

ENQ Code Enable:

8 BIT CTRL NO

ENQ CODE YES

ENQ CODE NO

or or

S/SUB SCRIPT NO

Selecting YES, enables the printer response to <ENQ>.

Selecting NO, the printer does not respond to <ENQ> code.

Superscript/Subscript Character Enable:

ENQ CODE NO

S/SUB SCRIPT YES

S/SUB SCRIPT NO

or or

ESC+CTR CODE NO

The printer will (YES) or will not (NO) respond to ESC [2 m and ESC [3 m commands.

ESC+Control Code:

S/SUB SCRIPT NO

ESC+ CTR CODE YES

ESC+ CTR CODE NO

VT NOT SET YES or or

In this setting the control codes embedded within escape sequence are valid (YES) or ignored (NO). In both cases, the escape sequence is valid.

VT Code:

S/SUB SCRIPT NO

VT NOT SET YES

VT NOT SET NO

DOUBLE LF NO or or

In this setting the VT code received without tab set will yield line feed (YES) or will be ignored (NO).

Double Line Feed:

VT NOT SET YES

DOUBLE LF YES

DOUBLE LF NO

AUTO WRAP YES or or

If the printer receives a command (LF) from the host to execute a line feed, the printer will (YES) or will not (NO) also perform double line feed based upon your

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User's Guide selection.

Automatic Wrap:

DOUBLE LF NO

AUTO WRAP YES

AUTO WRAP NO

CLEAR MARGIN YES or or

If the printer receives printable data from the host, and such data exceeds the current line length (right margin), the printer will (YES) or will not (NO) continue to print the remaining data on the following line based upon your selection.

If you disable auto wrap by selecting N, the data beyond the right margin is discarded up to the next line terminator.

Clear Margin:

AUTO WRAP YES

CLEAR MARGIN YES

CLEAR MARGIN NO or or

BACKUP NONE

Clears (YES) or preserves (NO) top and bottom margins on form length changes.

BACKUP Option:

CLEAR MARGIN YES

BACKUP NONE

BACKUP BC

BACKUP OS

BACKUP BOTH or or or or

GUARD BAR NO

BC

OS

The printer returns the print head to the vertical position established before turning on Barcode modes at the completion of printing of the current barcode symbol.

The printer returns the print head to the vertical position established before turning on Oversize modes at the completion of printing of the current barcode symbol.

BOTH

The printer returns the print head to the vertical position established before turning on both Barcode and Oversize modes at the completion of printing of the current barcode symbol.

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User's Guide

NONE

The print head remains in the vertical and horizontal position active at the completion of printing of the selected symbol.

Barcode Guard Bar Enable:

BACKUP NONE

GUARD BAR YES

GUARD BAR NO

CHAR SET CS2 or or

The printer will (YES) or will not (NO) include left, right and center Guard bars of the barcode styles which use Guard bars based upon your selection. The Guard bars extend into the human readable line of the barcode symbol when it is enabled.

Interface Settings

Depending upon the installed Interface Board, the printer can be equipped with different interfaces to connect to the host system. The possible interfaces are: v

Serial RS-232/C v

Parallel Centronics v

USB 2.0

v

Ethernet 10/100 BaseT LAN

The following describes how to configure the parameters of the possible interfaces.

Interface:

EMUL. OPTION

I/F TYPE AUTO

I/F TYPE PARALL

I/F TYPE SERIAL (*)

I/F TYPE USB (*)

I/F TYPE LAN (*)

PARALL INTERFACE or or or or or

(*)This item is displayed only if the interface board (Controller Board) installed on the unit is equipped with this interface. The Parallel Interface is always present whatever is the Controller Board.

AUTO

All the installed interface installed onto the interface board (controller) are active and the hot port feature is operative.

SERIAL

PARALLEL

USB

Only the Serial RS-232/C Interface is active. Hot

Port is not operative.

Only the Centronics Parallel Interface is active. Hot

Port is not operative.

Only the USB 2.0 Interface is active. Hot Port is not operative.

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User's Guide

LAN

Only the Ethernet LAN Interface is active. Hot Port is not operative.

Parallel Interface

This setup defines the use of the parallel interface and is structured according to the interface specific parameters.

Parall Interface

1284 Bidir. I/F

Select-In Host

Data Bits 8

Input Buffer 2K

CX. Parallel I/F

Select-In On

Data Bits 7

Serial Interface or

LAN Interface

USB Interface

Figure 24. Parallel Interface Parameters

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User's Guide

Setting the Parallel Interface Parameters

Table 12. Interface Type

EMUL. OPTIONS PARALL INTERFACE

PARALL INTERFACE

1284 BIDIR. I/F

CX. PARALLEL I/F

SERIAL INTERFACE or

LAN INTERFACE

SELECT IN HOST

1284 BIDIR. I/F Bidirectional IEEE 1284 parallel interface.

CX. PARALLEL

I/F

Centronics type parallel interface (monodirectional).

or or

Setting the Select-In Signal:

1284 BIDIR

SELECT-IN HOST

SELECT-IN ON or or

DATA BITS 8

SELECT-IN

HOST

The printer checks the SELECT-IN signal coming from the host.

SELECT-IN ON The SELECT-IN signal of the parallel interface is ignored and treated always as ON.

Number of Data Bits:

SELECT-IN HOST

DATA BITS 8

DATA BITS 7

INP. BUFFER 2K or or

Selection of the number of data bits: 7 or 8.

Input Buffer Size:

DATA BITS 8

INP. BUFFER 256

INP. BUFFER 2K

INP. BUFFER 12K

INP. BUFFER 32K

INP. BUFFER 64K

INP. BUFFER 128K

PARALL. INTERFACE or or or or or or

Selects the input buffer size.

Serial Interface

The following Serial interface functions will display only if the Serial I/F board is installed in the printer.

Serial Interface

Serial I/F No

Baud 9600

Data Bits 8

Parity None

Handshake DTR

Connection Local

Input Buffer 2K

USB Interface

Functions

Serial I/F ...

Baud ...

Data Bits 7

Parity ...

Handshake Xon/Xof

Connect. Remote

Input Buffer ...

HC0UG033

Figure 25. Serial Interface Parameters

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User's Guide

Setting the Serial Interface Parameters

Table 13. Interface Type

PARALL INTERFACE SERIAL INTERFACE

SERIAL INTERFACE

SERIAL I/F NO

SERIAL I/F 232

FUNCTIONS BAUD 9600

SERIAL I/F

NO

SERIAL I/F

232

The serial interface is disabled.

Defines the usage of the serial interface RS-232/C.

Baud Rate:

SERIAL I/F NO

BAUD 300

BAUD 600

BAUD 1200

BAUD 2400

BAUD 4800

BAUD 9600

BAUD 19200

BAUD 38400

BAUD 115200

DATA BITS 8 or or or or or or or or or ft)

The baud rate is selected in bits per second. The above values can be selected.

Number of Data Bits:

BAUD 9600

DATA BITS 8

DATA BITS 7

PARITY NONE or or

Selection of the number of data bits: 7 or 8.

Parity Check:

DATA BITS 8

PARITY NONE

PARITY ODD

PARITY EVEN

PARITY MARK

PARITY SPACE or or or or or

HANDSHAKE DTR

PARITY

NONE

Data does not have a parity bit, i.e. 8 bit data are transferred and the parity check is disabled.

PARITY ODD Parity check is enabled for odd parity.

PARITY

EVEN

Parity check is enabled for even parity.

Parity check is disabled and the transmitted parity bit is always a Mark.

PARITY

MARK

PARITY

SPACE

Parity check is disabled and the transmitted parity bit is always a Space.

Handshake Protocol:

PARITY NONE

HANDSHAKE DTR

HANDSHAKE XONXOF or or

CONNECTION LOCAL

HANDSHAKE DTR The Handshake is performed using the DTR Protocol.

HANDSHAKE

XONXOF

The Handshake is performed using the XON-XOFF Protocol.

Connection Type:

HANDSHAKE DTR

CONNECTION LOCAL

CONNECT. REMOTE

INP. BUFFER 2K or or

Selects the connection type: local or remote.

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User's Guide

Input Buffer Size:

CONNECTION LOCAL

INP. BUFFER256

INP. BUFFER 2K

INP. BUFFER12K

INP. BUFFER32K

INP. BUFFER64K

INP. BUFFER128K

SERIAL INTERFACE or or or or or

Selects the input buffer size.

Setting the USB Interface Parameter

Input Buffer Size:

SERIAL INTERFACE

INP. BUFFER256

INP. BUFFER 2K

INP. BUFFER12K

INP. BUFFER32K

INP. BUFFER64K

INP. BUFFER128K

FUNCTIONS or

→ or or or or

Selects the input buffer size.

LAN Interface

The following LAN interface functions will display only if the Ethernet 10/100 BaseT

LAN Mbit interface board is installed in the printer.

This setup defines the use of the LAN interface and is structured according to the interface specific parameters.

LAN Interface

IP Assign Fixed

Init IP Adddress ...

Init Net Mask ...

IP Assign ...

Init IP Adddress ...

Init Net Mask ...

Def. Gateway ID ...

Def. Gateway ID ...

Init Host Name ...

Init Host Name ...

Init Workgroup ...

SMTP Enabl. No

Init Workgroup ...

SMTP Enabl. Yes

Functions

Mail Serv. Addres ...

Mail Serv. Addres ...

Email Address ...

Sender Address ...

Email Address ...

Sender Address ...

Figure 26. LAN Interface Parameters

IP Assignment:

Table 14. Interface Type

PARALL INTERFACE

LAN INTERFACE

FUNCTIONS

IP ASSIGN

FIXED

IP ASSIGN

DHCP

IP ASSIGN

ARP

LAN INTERFACE

IP ASSIGN FIXED

IP ASSIGN DHCP

IP ASSIGN ARP

INIT IP ADDRESS 127.000.000.000

Assigns the static or fixed IP address.

Assigns the dynamic IP address (DHCP protocol).

Assigns the user’ s defined IP address (ARP protocol).

or or or

HC0UG034

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User's Guide

Init IP Address:

IP ASSIGN FIXED

INIT IP ADDRESS 000.000.000.000

INIT IP ADDRESS ...

INIT IP ADDRESS 255.255.255.255

INIT NET MASK 255.255.254.000

or or or

These values set the INIT IP address. The IP address is represented by a decimal notation where the decimal values are divided by points in four fields. Each field ranges between 0 and 255. Use the or keys to increase or decrease the values in one field and the or keys to move to the next field ( to move to the right and to move to the left). The default value is 127.000.000.000.

Init Net Mask:

INIT IP ADDRESS 127. 000.000.000

INIT NET MASK 000.000.000.000

INIT NET MASK ...

INIT NET MASK 255.255.255.255

or or or

DEF. GATEWAY ID 000.000.000.000

These values set the INIT net mask number. This number is represented by a decimal notation where the decimal values are divided by points in four fields.

Each field ranges between 0 and 255. Use the or keys to increase or decrease the values in one field and the or keys to move to the next field ( to move to the right and to move to the left). The default value is 255.255.254.000.

ID Default Gateway:

INIT NET MASK 255.255.254.000

DEF. GATEWAY ID

000.000.000.000

DEF. GATEWAY ID ...

DEF. GATEWAY ID 255.255.255.255

INIT HOST NAME or or or

These values set the ID default gateway number. This number is represented by a decimal notation where the decimal values are divided by points in four fields.

Each field ranges between 0 and 255. Use the or keys to increase or decrease the values in one field and the or keys to move to the next field ( to move to the right and to move to the left).

Init Host Name:

DEF. GATEWAY ID 000.000.000.000

INIT HOST NAME ...............

PROGRAM key

INIT WORKGROUP or

The host is identified by a name. This function allows you to create the name of the init host using a 15-character string. Use the or keys to increase or decrease the values in one field and the or keys to move to the next field ( to move to the right and to move to the left). Press the PROGRAM key to save the selected init host name. The default name is 4247_xxxxxx where “xxxxxx” are the last 6 digits of the NIC MAC address.

Init Workgroup Name:

INIT HOST NAME

INIT WORKGROUP ...............

PROGRAM key or

SMTP ENABL. NO

The workgroup is identified by a name. This function allows to create the name of the workgroup using a 15-character string. Use the or keys to increase or decrease the values in one field and the or keys to move to the next field ( to move to the right and to move to the left). Press the PROGRAM key to save the selected init workgroup name. The default name is Workgroup.

Enable/Disable the SMTP Service:

INIT WORKGROUP

SMTP ENABL. NO or SMTP ENABL. YES

NOVELL EN. NO MAIL SERV.ADDRES 000.000.000.000

SMTP ENABL.

NO

SMTP ENABL.

YES

Disables the SMTP (Simple Mail Transfer Protocol) service, that is disables the reception/transfer/error service of the e-mail.

Enables the SMTP (Simple Mail Transfer Protocol) service, that is enables the reception/transfer/error service of the e-mail.

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User's Guide

Mail Server Address:

This item is displayed only if the SMTP ENABL. function is selected in YES.

SMTP ENABL. YES

MAIL SERV.ADDRES

000.000.000.000

MAIL SERV.ADDRES ...

MAIL SERV.ADDRES 255.255.255.255

EMAIL ADDRESS 000.000.000.000

or or or

These values set the mail server address. This number is represented by a decimal notation where the decimal values are divided by points in four fields. Each field ranges between 0 and 255. Use the or keys to increase or decrease the values in one field and the or keys to move to the next field ( to move to the right and to move to the left). Press the PROGRAM key to save the e-mail address.

E-mail Address:

This item is displayed only if the SMTP ENABL. function is selected YES.

MAIL SERV.ADDRES 000.000.000.000

SENDER ADDRESS xxxxxxxxxxx

SMTP ENABL. YES or

This function identifies the address of the sender’s e-mail using a string of characters. Use the or keys to increase or decrease the values in one field and the or keys to move to the next field ( to move to the right and to move to the left). Press the PROGRAM key to save the sender’s e-mail address.

Functions

This item groups various printer functions, with which you can configure the printer.

Functions Buzzer Yes

Sequence None

Bar Code 120

Text Direct Bi

Graph Direct Bi

Barcodes Dir. Uni

Graph H.S No

P.On Path Macro

Menu ENGLISH

Tear Adjust 0

Buzzer No

Sequence ...

Bar Code 180

Text Direct Uni

Graph Direct Uni

Barcodes Dir. Bi

Graph H.S Yes

P.On Path Last

Menu ...

Tear Adjust ...

Back to Mfg? No

Figure 27. Printer function flow chart

HC0UG036

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User's Guide

Setting the Functions Group Items

Enable/Disable the Buzzer:

SERIAL INTERFACE or

LAN INTERFACE FUNCTIONS

FUNCTIONS

BACK TO MFG. NO

BUZZER YES

BUZZER NO

SEQUENCE NONE or or

Enable or disables the buzzer.

Paper Loading Sequence:

BUZZER YES

SEQUENCE NONE

SEQ. F1+F2 PUSH or or

BAR CODE 120 DPI

These items are displayed only if the accessories to which they refer are installed.

SEQUENCE

NONE

The paper is fed only through the path selected by operator panel.

SEQ. F1+F2 PUSH The paper is fed firstly with the Front1 push tractor and successively through the Front2 push tractor option.

Bar Code Density:

SEQUENCE

BAR CODE 120DPI

BAR CODE 180DPI

TEXT DIRECT BI or or

Selects the bar code print density: 120 or 180 dpi.

Text Print Direction:

BAR CODE 120DPI

TEXT DIRECT BI

TEXT DIRECT UNI

GRAPH DIRECT BI or or

Selects the print direction for text: bidirectional or unidirectional.

Graphics Print Direction:

TEXT DIRECT BI

GRAPH DIRECT BI

GRAPH DIRECT UNI

BARCODES DIR.UNI

or or

Selects the print direction for graphics: bidirectional or unidirectional.

Bar Codes Print Direction:

GRAPH DIRECT BI

BARCODES DIR. BI

BARCODES DIR. UNI

or or

GRAPH H.S. YES

Selects the print direction for bar codes: bidirectional or unidirectional.

Graphics Printing Speed Selection:

BARCODES DIR. UNI

GRAPH H.S. NO

GRAPH H.S. YES

or or

P. ON PATH MACRO

GRAPH H.S

NO

GRAPH H.S

YES

Selects graphics printing (bit image data) at normal speed.

Selects graphics printing (bit image data) at high speed.

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User's Guide

Paper Path at Power-On:

GRAPH H.S. YES

P. ON PATH MACRO

P. ON PATH LAST or or

MENU ENGLISH

P. ON PATH

MACRO

The paper path at power-on is the one from the default Macro.

P. ON PATH LAST The paper path at power-on is the last one that was selected before the printer was powered off.

Selection of the Language of the Display Messages:

P. ON PATH MACRO

MENU ENGLISH

MENU ITALIAN

MENU FRENCH

MENU SPANISH

MENU GERMAN

MENU BRAZILIAN

PORTUGUESE

MENU DUTCH

MENU DANISH

MENU NORWEGIAN

MENU SWEDISH

MENU FINNISH

MENU POLISH

MENU HUNGARIAN

TEAR ADJUST: xxx or or or or or or or or or or or or

These items are self explaining.

See also “Selecting the Display Language” on page 18 before in this manual.

Adjusting the Tear-Off Position:

MENU ENGLISH

TEAR ADJUST: −30

TEAR ADJUST: ...

TEAR ADJUST: +360 or or or

BUZZER YES

TEAR ADJUST: xxx

These values adjust the distance between the Tear-Off Perforation and the Tear-Off Bar. The values correspond to 1/180 inch units, that is, the tuning ranges between −1/6 and 2 inch.

0

is the default value.

See also “How to Use the Tear-Off Function” on page 79, later in this Section.

Resetting to Factory Default Values

With the BACK TO MFG function it is possible to reset all items in the

Power On

Configuration Setup

and in the Program Setup to their factory default values. This may be useful if you do not remember the values you set in the setups, or because you simply changed your mind about the settings you have just done. The default values for the setup items are indicated in bold.

FUNCTIONS

BACK TO MFG: NO and PROGRAM

PRINT OUT ?

or BACK TO MFG: YES

If you want to select BACK TO MFG:YES, you have to exit from this item using the or the key, in order to confirm the selection of this value.

At this point, the

Power On Configuration Setup

procedure is finished. If you exit pressing the and the PROGRAM key, the new settings will be saved.

Do not power off the printer before all data have been written into the NVM and the printer has returned online.

Chapter 3. Configuring the Printer

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Program Setup

The default values of the various functions are indicated in bold.

Entering the Program Setup

Press the PROGRAM key when the printer is turned on and is offline or online without printing. The following message will be displayed:

PRINT OUT? NO

The Figure 28 shows the structure and how to move inside the Program Setup.

Print out? No Print out? Yes

User Macro Macro #1

Line sp. 6 lpi

Line sp. ...

...

MACRO PARAMETER BLOCK

Next Macro? No Next Macro? Yes

Macro #4

Config. Menu No

Hex Dump No

Config. Menu Yes

Hex Dump Yes

Figure 28. Main Structure

The items define the following parameters: v

Four user macros v

The direct access to the Power-On Configuration v

Hexadecimal printout

Emul. Options

Parall. Interface

Serial Interface or LAN Interface

USB Interface

CONFIGURATION MENU BLOCK

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User's Guide

Printout of the Printer Settings

PRINT OUT? NO

or PRINT OUT? YES

USER MACRO

PRINT OUT?

NO

PRINT OUT?

YES

The setup is not printed.

The printer setup is printed. The printout starts as soon as you select this value.

Note:

The Program setup printout indicates: v the currently selected values, v the current selected macro is marked with the #x# symbols (USER

MACRO #x#), v the current firmware release.

User Macro

The USER MACRO item allows to prepare four printing environments (MACRO#1,

MACRO#2, MACRO#3 and MACRO#4). Each macro is composed of a group of parameters which define a configuration that can then be recalled to easily set the printer for four printing environments.

Selection of the User Macro

PRINT OUT? NO USER MACRO

USER MACRO

CONFIG MENU NO

MACRO#1

MACRO#2

MACRO#3

MACRO#4

LINE SP. 6 LPI or or or or

Selection of the macro for which you intend to set the parameters.

When a new macro is selected and the fanfold paper is present in the paper path set in the previous macro, it will be automatically parked (TEAR IF NECESS/PARK PAPER is displayed). Tear off this fanfold paper and press PARK key.

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User Macro Parameters

64

User's Guide

Figure 29. User Macro Parameters

Note 1:

This parameter is only available with the DBCS feature installed.

Right Margin 136

Slash Zero No

Path Front 1

Tear Normal

Tear Delay 1

Strong Impact

Perfor. Safe No

Quiet Print Off

Autogap 0

Tuning: Horiz 0

Tuning: Vert 0

Macro -> MFG No

Next Macro? No

Config. Menu No

Figure 30. User Macro Parameters (continued)

Right Margin ...

Slash Zero Yes

Path ...

Tear ...

Tear Delay ...

Soft Impact

Perfor. Safe Yes

Quiet Print On

Autogap ...

Tuning: Horiz ...

Tuning: Vert ...

Macro -> MFG Yes

Next Macro? Yes

HC0UG039

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User's Guide

Line Spacing:

MACRO#1

MACRO#1

LINE SP. 6 LPI

LINE SP. 8 LPI

LINE SP. 12 LPI

LINE SP. 3L/30MM

LINE SP. 4L/30MM

LINE SP. 6L/30MM

LINE SP. 8L/30MM

LINE SP.12L/30MM

LINE SP. LOCK NO or or or or or or or or

These values define the line spacing in lines/inch (6, 8, 12) or in lines per 30 mm

(3, 4, 6, 8, 12).

Line Spacing Lock:

LINE SP. 6 LPI

LINE SP. LOCK NO

LINE SP. LOCK YES or or

LENGTH xxx

LINE SP. LOCK

NO

LINE SP. LOCK

YES

Setting this item, the value set for vertical spacing can be changed by software or operator panel.

Setting this item, the value set for vertical spacing cannot be changed by software but only by operator panel.

Page Length:

LINE SP. LOCK NO

LENGTH 1 LINE

LENGTH ... LINES

LENGTH 244 LINES

TOP OF FORM 0 or or or

These items set the page length for fanfold paper in number of lines depending on the current vertical spacing.

Top of Form:

LENGTH xx

TOP OF FORM 0

TOP OF FORM ...

TOP OF FORM xxx

IGNORE F.F. NO or or or

These items set the top of form. The values range between 0 and the page length −

1.

Form Feed (FF) Command:

TOP OF FORM 0

IGNORE F.F. NO

IGNORE F.F. YES

SKIPOVER 0 or or

IGNORE F.F.

NO

IGNORE F.F.

YES

The Form Feed (FF) command is always executed.

The Form Feed (FF) command is ignored when the paper is in the top of form (TOF) position. A Form Feed can be performed if the LOAD/FF key is pressed.

Skip Over Perforation:

IGNORE F.F. NO

SKIPOVER 0

SKIPOVER ...

SKIPOVER xxx

DRAFT MODE NORM or or or

These items set the skipover perforation. The values range between 0 and the page length − 1.

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User's Guide

Draft Print Mode Selection:

SKIPOVER 0

DRAFT MODE NORM

DRAFT MODE BEST or or

QUALITY LQ

DRAFT MODE

NORM

DRAFT MODE

BEST

The printer performs the draft printing at normal speed.

The printer performs the draft printing at low speed to obtain better quality printing.

Quality Print Mode Selection:

DRAFT MODE NORM

QUALITY LQ

QUALITY NLQ or or

FONT Draft

QUALITY LQ The printer performs the Letter Quality printing.

QUALITY NLQ The printer performs the Near Letter Quality printing.

DBCS Font:

This menu item is only shown on the 4247-L03 printer with the

DBCS feature installed.

FONT Draft

DBCS DRAFT

DBCS BEST DRAFT

DBCS NLQ

DBCS LQ

QUALITY LQ or or or or

The DBCS Font setting depends on which DBCS font style is used when the printer is powered on.

DRAFT Low print quality and maximum print speed

BEST DRAFT Medium print quality and high print speed

NLQ

LQ

Near Letter Quality and medium print speed

Letter Quality and low print speed

Font Selection:

QUALITY LQ

FONT Draft

FONT Courier

FONT OCR-B

FONT Gothic

FONT Prestige

FONT Present

FONT OCR-A

FONT Script

PITCH 10 CPI or or or or or or or or

Selects the fonts. OCR-A is displayed only if a non proportional pitch has been selected.

Pitch Selection:

FONT Draft

PITCH 5 CPI

PITCH 6 CPI

PITCH 7.5 CPI

PITCH 8.5 CPI

PITCH 10 CPI

PITCH 12 CPI

PITCH 15 CPI

PITCH 17.1 CPI

PITCH 20 CPI

PITCH 24 CPI

PITCH PROP

15&24CPI MICRO or or or or or or or or or or or

These items set the horizontal spacing in characters per inch. The PITCH PROP item sets proportional character spacing.

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Micro Dot Print Mode:

PITCH 10 CPI

15&24CPI MICRO

15&24CPI NORMAL or or

PITCH LOCK NO

15&24CPI MICRO The print matrix uses 8 x 8 dots only if the horizontal spacing is 15 or

24 cpi (micro mode).

15&24CPI

NORMAL

The print matrix uses 12 x12 dots (normal mode).

Pitch Lock:

15&24CPI MICRO

PITCH LOCK NO

PITCH LOCK YES or or

LEFT MARGIN 0

PITCH LOCK

NO

PITCH LOCK

YES

Setting this item, the pitch can be changed by software or operator panel.

Setting this item, the pitch can be changed ONLY by operator panel.

Left Margin:

PITCH LOCK NO

LEFT MARGIN 0

LEFT MARGIN ...

LEFT MARGIN xxx

RIGHT MARGIN 136 or or or

The Left Margin is set in number of columns (depending on the current pitch) starting from the physical left edge.

Right Margin:

LEFT MARGIN 0

RIGHT MARGIN. 2

RIGHT MARGIN. ...

RIGHT MARGIN. xxx

SLASH ZERO NO or or or

The Right Margin is set in number of columns (depending on the current pitch) starting from the physical left edge. The default value is

136

.

Zero Character Printing:

RIGHT MARGIN 136

SLASH ZERO NO

SLASH ZERO YES

PATH FRONT 1 or or

You can select the Zero character printing with or without a slash.

Paper Path Selection:

This function defines the default paper path for the current macro.

SLASH ZERO NO

PATH FRONT 1

PATH FRONT 2 or or

TEAR NORMAL

PATH FRONT

1

PATH FRONT

2

Paper loading with the Front1 push tractor (low position).

Paper loading with the Front2 push tractor (up position).This item is displayed only if the Front2 push tractor option is installed.

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Tear-Off Mode:

PATH FRONT 1

TEAR NORMAL

TEAR AUTOMATIC

LABEL

TEAR NO or or or or

TEAR DELAY 1

TEAR NORMAL The Tear-Off Function is performed pressing the TEAR key when the printer is offline.

TEAR

AUTOMATIC

When the printer is not receiving any data, the paper is moved from the

Tear-Off position. It is returned to the Tear-Off position as soon as it receives printing data.

LABELS

TEAR NO

This item must be set when printing on labels, in order to avoid paper jams. The paper does not execute any backward movement. When pressing the PARK key, the paper is ejected.

The paper does not executes any backward movement.

See also “How to Use the Tear-Off Function” on page 79 and “How to Handle the Paper

Parking” on page 82 later in this Section.

Tear Delay Mode:

TEAR NORMAL

TEAR DELAY 1

TEAR DELAY ...

TEAR DELAY 5

STRONG IMPACT or or or

This item defines the time that printer uses to move paper to the Tear-Off position in automatic tear mode. The range of the tear delay is between 1 and 5 seconds.

The default value is 1 sec.

Print Impact Strength:

TEAR DELAY 1

STRONG IMPACT

SOFT IMPACT

PERFOR. SAFE NO or or

STRONG

IMPACT

The impact strength of the print head is set for printing on multicopy paper.

SOFT IMPACT The impact strength of the print head is set for printing few copies. The printing noise is reduced.

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Paper Perforation:

This function allows to move the print head aside the paper when the fanfold paper perforation passes between the mylar and the print bar, to facilitate paper movement on critical forms.

STRONG IMPACT

PERFOR. SAFE NO

PERFOR. SAFE YES or or

QUIET PRINT OFF

PERFOR. SAFE

NO

PERFOR. SAFE

YES

The function is disabled. The print head remains in its position, when the perforation of the paper passes.

The function is enabled. The print head is moved aside, when the perforation passes.

Quiet Printing:

PERFOR. SAFE NO

QUIET PRINT OFF

QUIET PRINT ON or or

AUTOGAP 0

QUIET PRINT

OFF

QUIET PRINT

ON

The function is disabled. Printing at normal noise level.

The function is enabled. Printing at reduced noise level.

Adjusting the Distance of the Print Head:

QUIET PRINT OFF

AUTOGAP −5

AUTOGAP ...

AUTOGAP +3

MANUAL GAP

FIXED GAP 0.3

FIXED GAP ...

FIXED GAP 9.3

or or or or or or or

TUNING:.HORIZ 0

AUTOGAP xxx

Selecting one of these values sensing the paper thickness. Negative values reduce the distance between the print head and the paper. Default value is

AUTOGAP 0.

MANUAL

GAP

FIXED GAP xxx

Selecting this item, the print head must be adjusted manually.

Selecting one of these values the printer adjusts the print head gap to a fixed distance.

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Horizontal Character Tuning:

AUTOGAP 0

TUNING:HORIZ 0

TUNING:HORIZ ...

TUNING:HORIZ 60

TUNING: VERT 0 or or or

These values adjust the distance between the left paper margin and the first print character. The values correspond to 1/120 inch units, that is, the tuning ranges between 0 and 0.5 inch.

Vertical Character Tuning:

TUNING:HORIZ 0

TUNING:VERT. −30

TUNING:VERT. ...

TUNING:VERT. 360

MACRO

MFG NO or or or

These values adjust the distance between the top paper margin and the first printable line. The values correspond to 1/180 inch units, that is, the tuning ranges between −1/6 and 2 inch. 0 is the default value.

Resetting the Macro Parameters to the Factory Defaults:

TUNING:VERT. 0

MACRO

MFG NO

MACRO

MFG YES or or

NEXT MACRO? NO

MACRO

NO

MACRO

YES

MFG The new values set for the macro parameters will be the used.

MFG The values set for the macro parameters will be reset to their factory defaults.

Selecting Another Macro:

MACRO MFG NO

NEXT MACRO? NO

CONFIG MENU NO or NEXT MACRO? YES

MACRO#1

To pass over to another macro, select NEXT MACRO YES. Pressing the or key the item MACRO#1 is displayed, then press the key to pass over to MACRO#2

(MACRO CHANGING is displayed).

When passing over from one macro to another, the fanfold paper loaded from the paper path, selected in the previous macro, will be automatically parked (TEAR IF

NECESS/PARK PAPER is displayed). Tear off this fanfold paper and press PARK key.

You can now set the parameters for MACRO#2 as described above. In this way you prepare the second printing environment. Passing over from one macro to the other then sets two different printing environments.

Passing over to the Power-On Configuration:

At this point of the setup, it is possible to pass over to the Power On Configuration functions setting.

NEXT MACRO NO

CONFIG MENU NO

or

HEX DUMP NO

CONFIG MENU YES

EMUL. OPTIONS

These items are self-explaining.

Hexadecimal Dump:

CONFIG MENU NO

HEX DUMP NO

STORE? QUIT or HEX DUMP YES

If you select HEX DUMP YES, press the PROGRAM key to set this item. The hexadecimal printing continues, until the HEX DUMP NO item is selected, entering again into the

Program Setup

.

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Storing the values:

HEX DUMP NO

STORE? QUIT

STORE? SAVE

STORE? CURRENT

PROG

EXIT

STORE? QUIT

STORE? SAVE

STORE?

CURRENT or or or

This setting does not save any of the new values set. The values set previously will be used.

The values set are stored permanently (in the NVM) and will be used until they are changed by the operator.

The values set are valid until the printer is turned off. When you turn the printer on again, the values set in the preceding setup will be used.

At this point the Program Configuration Setup is finished. You exit pressing the

PROGRAM key.

How to Select the Paper Path

The paper can be loaded into the printer using different paper paths. The messages indicating the paper paths are shown only if the corresponding loading device is installed on the printer.

Proceed as follows:

1.

Press the ON LINE key to put the printer offline (ON LINE indicator unlit).

2.

Press the PATH key, according to the installed devices the following messages are displayed:

LOAD FRONT 1 For the paper path using the Front1 push tractor.

LOAD FRONT 2 For the paper path using the Front2 push tractor option

To load fanfold paper go to “Loading Paper Using the Front1 Push Tractor” on

page 88 and “Loading Paper Using the Front2 Push Tractor (option)” on page 112.

When a new paper path is selected, the paper loaded in the printer is automatically parked.

How to Use the Tear-Off Function

This function is used to match the paper perforation with the tear-off bar. For this function the following values must be set:

Selection of the Paper Size

1.

Press the PROGRAM key when the printer is disabled or enabled without printing to enter the Program Setup.

2.

Press the

↓ key and the following message appears:

USER MACRO

3.

Press the key to select the macro for which you want to set the paper size

(MACRO#1, MACRO#2, MACRO#3 or MACRO#4).

4.

Once the desired macro is displayed press the key until the following parameter is displayed:

LENGTH xx

5.

Press the or key until the desired page size is displayed.

6.

Press again the PROGRAM key to exit the setup end set the new value.

Chapter 3. Configuring the Printer

79

Adjusting the Tear-Off Position

To check the Tear-Off Position proceed as follows:

1.

Check if the paper perforation matches the tear-off bar on the printer.

2.

To move manually the paper to the Tear-Off position, press the TEAR key when the printer is enabled without printing (TEAR NORMAL function selected YES in the Program Setup).

You can leave the manual tear off function by pressing again the TEAR key.

If it does not:

1.

Turn the printer off and press the PROGRAM key and hold it pressed while powering on the printer until the RELEASE KEY message is displayed to enter the

Power-On Configuration

.

2.

Press the key until the following message appears:

FUNCTIONS

3.

Press the displayed: key to enter and then press the

TEAR ADJUST xxx until the following message is

4.

Press the or key to scroll the values of this function.

The values below 0 move the tear-off position downwards, values above 0 move the paper upwards. The values can be set between −30 and 360 at 1/180 inches (−1/6 to 2 inches).

5.

When the desired value is displayed, press the PROGRAM key.

6.

Press the PROGRAM key to save and exit from the setup.

Selection of the Tear-Off Mode

It is now possible to select the Tear-Off Mode.

1.

Press the PROGRAM key when the printer is disabled or enabled without printing to enter the

Program Setup

.

2.

Press the key. The following message is displayed:

USER MACRO

3.

Press the key to select the macro for which you want to set the tear-off mode MACRO#1, MACRO#2,MACRO#3 or MACRO#4).

4.

Press the key, until the following message is displayed:

TEAR NORMAL

Pressing the off function: or key it is now possible to decide how to execute the tear

TEAR NORMAL Pressing the TEAR key the paper is moved to the tear-off position.

Pressing again the TEAR key to exit from the tear-off mode, the paper is moved to the printing position.

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User's Guide

TEAR

AUTOMATIC

LABEL

If the printer is not receiving data, the paper is moved automatically to the tear position.

The TEAR key is disabled for the tear-off function. This selection is useful when printing on labels. Pressing the PARK key, the printer ejects the paper toward the back of the printer.

The tear-off function is disabled.

TEAR NO

5.

Press the PROGRAM key to exit the setup.

How to Lock/Unlock the Printer Setups

To prevent unauthorized persons changing the printer setup parameters, it is possible to lock/unlock the access to the printer setups as follows: v

Press ON LINE, MACRO and ALTERNATE keys at the same time and keep them pressed while powering the printer on. As soon as these keys are released, the following messages will be displayed:

4247 L03 then

LOCKED MENU

Now the access to the printer setups is locked. If the PROGRAM key is pressed, the LOCKED MENU message is displayed (the PROGRAM key is disabled).

v

If you decide to unlock the printer setup, turn the printer off, then press the ON

LINE, MACRO and ALTERNATE keys at the same time and keep them pressed while powering the printer on again. As soon as these keys are released, the following messages will be displayed:

4247 L03 then

UNLOCKED MENU

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How to Handle the Paper Parking

According to the setting of the TEAR item in the Program Setup, the paper parking procedure is performed in different ways. See the following description:

If TEAR NO is selected: v When the paper is positioned at the first printable line and the paper path is changed (changing the Macro or pressing the PATH key) or the PARK key is pressed, the printer automatically performs the parking procedure.

v

If at least one line has been printed, or the paper has been fed forward at least 1 line and the paper path is changed (changing the Macro or pressing the PATH key) or the PARK key is pressed, the display shows TEAR IF NECESS./PARK PAPER.

If the paper to be parked is longer than

18" tear it off and press the PARK key again to perform the parking procedure.

1st printable line

MACRO or

PATH or

PARK

TEAR NO

Other paper position

MACRO or

PATH or

PARK

PARKING

TEAR IF NECESS.

PARK PAPER

PARK

HC0UG040

PARKING

Figure 31. Tear No Options Path

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User's Guide

If TEAR NORMAL is selected: v

When the paper is positioned at the first printable line and the paper path is changed (changing the

Macro or pressing the PATH key) or the PARK key is pressed, the printer automatically performs the parking procedure.

v

If at least one line has been printed, or the paper has been fed forward at least 1 line and the paper path is changed (changing the Macro or pressing the PATH key) or the

PARK key is pressed, the paper is moved to the tear-off position and the display shows TEAR IF

NECESS./PARK PAPER. If the paper to be parked is longer than

18" tear it off and press the PARK key again to perform the parking procedure.

v When the paper is positioned in the tear-off position after pressing the

TEAR key, if you press the PARK key the printer automatically performs the parking procedure.

TEAR NORMAL

1st printable line

MACRO or

PATH or

PARK

PARKING

HC0UG041

Other paper position

MACRO or

PATH or

PARK

Paper is moved to tear-off position

TEAR IF NECESS.

PARK PAPER

PARK

PARKING

Figure 32. Tear Normal Options path

Print job

TEAR

Paper is moved to tear-off position

PARK

PARKING

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User's Guide

If TEAR AUTOMATIC is selected: v

When the paper is positioned at the first printable line and the paper path is changed (changing the Macro or pressing the PATH key) or the PARK key is pressed, the printer automatically performs the parking procedure.

v

If at least one line has been printed, or the paper has been fed forward at least 1 line and the paper path is changed (changing the Macro or pressing the PATH key) or the PARK key is pressed, the paper is moved to the tear position, the display shows TEAR

IF NECESS./ PARK PAPER. If the paper to be parked is longer than

18" tear it off and press the PARK key again to perform the parking procedure.

v If at least one line has been printed, or the paper has been fed forward at least 1 line and the paper path is changed (changing the Macro or pressing the PATH key) or the PARK key is pressed when the paper is already in the tear position, the printer automatically performs the parking procedure.

1st printable line

HC0UG042

MACRO or

PATH or

PARK

PARKING

TEAR AUTOMATIC

Other paper position

MACRO or

PATH or

PARK

Paper moved to tear-off position

TEAR IF NECESS.

PARK PAPER

PARK

PARKING

Figure 33. Tear Automatic Options path

Paper moved to tear-off position

MACRO or

PATH or

PARK

PARKING

If LABEL is selected: v

When the paper is positioned at the first printable line and the paper path is changed (changing the Macro or pressing the PATH key), or the

PARK key is pressed the printer automatically ejects the paper towards the rear of the printer.

v

If at least one line has been printed, or the paper has been fed forward at least 1 line and the paper path is changed (changing the Macro or pressing the PATH key) or the PARK key is pressed, the display shows

TEAR IF NECESS./EJECT PAPER. If the paper to be ejected is longer than 18" tear it off and press the

PARK key again to perform the paper ejection.

1st printable line

MACRO or

PATH or

PARK

EJECTING

LABEL

Other paper position

MACRO or

PATH or

PARK

TEAR IF NECESS.

EJECT PAPER

PARK

HC0UG043

EJECTING

Figure 34. Label Options path

If at power on the paper is already loaded in a paper path that is different to the paper path used by the macro which is valid at power-on, independently from the setting of the TEAR function, the display shows TEAR IF NECESS./EJECT PAPER.

If the paper to be ejected is longer than 18" tear it off and press the PARK key again to perform the paper ejection.

In all the above cases the parking procedure may be interrupted pressing the

ALTERNATE key. The display shows OPER. INTERRUPTED.

If in any of the above cases you do not tear off the paper and the printer is not able to park it, because it is too long, the display shows TEAR OFF PAPER/PARK

PAPER. Tear off the paper and press again the PARK key.

During the parking procedure the display shows PARKING. If the printer is ejecting the paper (see LABEL selection) the display shows EJECTING.

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Chapter 4. Paper Handling

Paper Paths

Front1 Push Path

Base C onfiguration

W ith Installed Option

Front2 Push Path

Figure 35. Paper Paths

Paper Specifications

It is important to use the correct paper for obtaining the best performance. See the information table below:

Fanfold Paper

Table 15. Fanfold Paper

Paper Criteria Characteristics

Continuous Forms

Front Push, Rear Push

Dimensions

Single Part

Width

Length

Weight

Thickness

76.2 to 431.8 mm

3 to 17 in.

76.2 to 609.6 mm

3 to 24 in.

55 to 150 g/m

2

15 to 40 lb

0.08 to 0.635 mm

0.003 to 0.025 in.

87

Table 15. Fanfold Paper (continued)

Paper Criteria Characteristics

Multiple Part Maximum parts

(Original + Copies)

Overall Thickness

Weight of top part

Attached sheet individual weight

Carbon paper individual weight

1 + 7 Chemical

1 + 5 Carbon Paper

0.08 to 0.635 mm

0.003 to 0.025 in.

55 to 150 g/m

2

15 to 40 lb

45 to 75 g/m

2

12 to 20 lb

14 to 35 g/m

2

4 to 9 lb

Continuous Forms

Front Push, Rear Push

Loading Fanfold Paper

Loading Paper Using the Front1 Push Tractor

1.

Turn the printer on.

2.

To select the Front1 push tractor paper path, press the PATH key. The display shows:

LOAD FRONT1 v

If you have been using a different path, the display shows:

PATH CHANGING v

If you have been using fanfold paper in the Front2 push tractor paper path

(if the Front2 push tractor option is installed), the printer automatically starts the parking procedure. The display shows alternately:

TEAR IF NECESS.

and

PARK PAPER v

Tear off the fanfold loaded with the Front2 push tractor (if it is longer than

18 inches) and press the PARK key. The display shows:

PATH CHANGING followed by

LOAD FRONT1

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User's Guide

3.

Open the Push tractors cover turning it upwards and lay it on the top of the printer.

HC0UG049

Figure 36. Opening the Push tractor cover.

4.

Unlock the sprockets of the Front1 left tractor by moving the sprocket lever down. Slide the left sprocket to the first printing column.

Figure 37. Sliding the left sprocket to the first printing column.

Chapter 4. Paper Handling

89

5.

Space the paper guides along the tractor bar. Open the left and right sprocket covers.

Figure 38. Opening the left and right sprocket covers.

6.

Hold the fanfold paper in front of the sprockets and insert the paper perforation on the left sprocket pins and close the left sprocket cover.

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User's Guide

Figure 39. Inserting the paper perforation on the left sprocket pins

7.

Unlock the right tractor by moving the sprocket lever up.

8.

Insert the paper on the right sprocket pins and close the right sprocket cover.

Figure 40. Inserting the paper on the right sprocket pins

9.

Match the left sprocket for the first printing position, that is, the left paper margin must match the ninth mark on the printer cabinet.

Note:

Aligning the left-hand edge of the paper past the 22 nd spacer on the printer cabinet will cause the paper to be misaligned with the Paper

Load Sensor resulting in a '001 End of Forms' error.

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1 2 3 4 5 6

7 8

9

Figure 41. Matching the left sprocket for the first printing position

10.

Adjust the right sprocket gently to remove slack from the paper.

Figure 42. Adjusting the right sprocket

Make sure the paper is not taut.

11.

Lock the left and right sprockets moving the left sprocket lever up and the right sprocket lever down.

Figure 43. Moving the sprocket levers to the lock position.

12.

Close the Push tractors cover.

13.

Press the ON LINE key to take the printer OFF LINE.

14.

Press the LOAD/FF key to load the paper into the printer.

15.

Press the ON LINE key to take the printer ON LINE.

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The paper must be loaded as shown in Figure 44.

Figure 44. Correctly Loaded Paper

Printing a Configuration Sheet

recommends that you now print your printer configuration defaults. Save this printout for future reference. You can create a printout of the printer configuration by following these steps:

1.

Press the ON LINE key to take the printer OFF LINE.

2.

Press the PROGRAM key. The printer displays:

PRINT OUT? NO

3.

Press the key.

PRINT OUT? YES

The “PROGRAM SETUP PRINTOUT” prints.

4.

Press the key until

CONFIG MENU NO is displayed.

5.

Press the key to display

CONFIG MENU YES

6.

Press the key

PRINTOUT NO is displayed.

7.

Press the key. The “CONFIGURATION SETUP” prints.

8.

Press the PROGRAM key.

9.

Press the TEAR key and tear off the printout at the perforation.

See Chapter 3, “Configuring the Printer,” on page 19 for information about how to

make and save printer configuration setting changes.

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Chapter 5. Printer Maintenance and Troubleshooting

Cleaning the Printer

CAUTION:

<2-22> Carefully follow all cleaning instructions, using only the materials and solutions recommended.

Periodic cleaning will help keep your printer in top condition so that it will always provide optimal performance.

Before you clean the printer:

1.

Turn off the printer.

2.

Unplug the power cord.

3.

Wait at least 15 minutes for the printhead to cool before starting this procedure.

Cleaning inside the printer

Every few months, use a soft brush and a vacuum cleaner to remove dust, ribbon lint, and pieces of paper. Remove the ribbon cartridge to prevent the ribbon from going into the vacuum cleaner. Vacuum any dust from around the printhead and in the printer cavity.

Attention:

Do not allow any staples, paper clips, or small metal pieces to fall inside the printer.

Cleaning the outside covers

Clean the outside of the printer with a damp cloth and mild soap. Do not use any spray-type or chemical cleaners anywhere on your printer. Do not put any liquids or spray near the air vents. For stubborn ink stains on the cover, use a commercial mechanic's hand cleaner.

Do not use an abrasive cloth, alcohol, paint thinner, or similar agents because they may cause discoloration or scratching.

Replacing the Ribbon Cartridge

1.

Make sure that the printer is turned off for at least 15 minutes.

CAUTION:

The printhead may get hot during operation. Be careful when removing or replacing the ribbon.

2.

Open the top printer cover.

3.

Slide the ribbon guide out of the print head.

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Figure 45. Sliding the ribbon guide out of the print head.

4.

Remove the used ribbon cartridge by lifting it up.

Figure 46. Removing the used ribbon cartridge by lifting it up.

Now, you are ready to insert the new ribbon cartridge. See “Installing the Ribbon

Cartridge” on page 7.

Printing the Self Test

Proceed as follows:

1.

Keep the ON LINE key pressed while powering on the printer until the display shows RELEASE KEY.

2.

When you release the key, the printer starts the self-test printout.

3.

To stop the self-test printing, press the ON LINE key again. The printer is offline.

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99

Error Handling

When an error condition occurs: v

The printer is disabled v

The first message on the display indicates the error, while the second message gives more details concerning the error conditions.

Press the ON LINE key to reset the error condition. If the error condition returns after performing the suggested solutions, call for service.

Messages

A.G.A NOT OPER

ADJUST THE GAP

BUFFER OVERFLOW

CHARACTER LOST

DATA SET OFF

INTERLOCK ERROR

CHECK INSERTION

NO PATH AVAILABLE

NVM CHANGE

REMOVE PAPER

PAPER JAM

CHECK ALL PATHS

PRINT INTEGRITY

Indication

The automatic gap adjustment (A.G.A) is not operating.

Solution

Press the ON LINE key to reset the error condition. Adjust the print head gap to a fixed distance. Select the print head fixed gap adjustment function in the

Program Menu

.

v Press the PROGRAM key when the printer is disabled

(ONLINE indicator unlit) to enter the

Program Setup

.

v

Press the key until the

USER MACRO function is displayed.

Press the key until the desired macro is displayed

(

MACRO#x

).

A buffer overflow condition occurred (for the serial interface).

The DSR Signal is not connected to the printer and is not ready for data transfer (if the serial interface is selected). This condition may happen in a remote connection (by way of the modem) and the DSR (DATA SET

READY) signal is missing.

Top area cover not installed

An electromechanical failure occurs in the paper paths.

If this error is displayed during the printer power on, an NVM error condition occurs

A paper jam error condition occurs in the paper path

Printhead movement blocked.

Press the key to enter the macro parameters. Press the key until the

FIXED GAP parameter is displayed. Press the or keys to select the fixed gap adjustment values. From

FIXED GAP 1

(simple fanfold paper) to

FIXED GAP 4

(multipart fanfold paper).

Turn the printer off and on again, or press the PROGRAM and

ON LINE key successively to clear the buffer. Check BUFFER

SIZE and HANDSHAKE settings in the SERIAL INTERFACE.

Press the ON LINE key to reset the error condition. Check the cable connection.

Install the top area cover

Call Service.

Turn the printer off and then on again. If the problem is not solved call Service.

Check all the paper paths and remove the jammed paper.

Press the ON LINE key to reset the error condition.

Press the ON LINE key to reset the error condition. Check ribbon cartridge installation and for other possible blockages to the Printhead carriage.

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User's Guide

Messages

RIBBON BLOCKED

CHECK RIBBON

Indication

The ribbon of the cartridge is blocked

Solution

Check that the ribbon is correctly inserted. Turn the tension knob to make sure that the ribbon is not jammed. Press the

ON LINE key to reset the error condition.

Problem list index

1.

“Forms problems” on page 102

“Problem: Forms buckle, twist, jam, or tractor holes tear” on page 102

“Problem: Forms do not feed past printhead” on page 102

“Problem: Forms do not stack correctly” on page 102

“Problem: Characters are off registration” on page 104

2.

“Print quality and ribbon problems” on page 104

“Problem: Unreadable characters” on page 104

“Problem: Missing dots or irregular characters” on page 104

“Problem: Ribbon smudging forms” on page 104

“Problem: Printing is too light or partial characters print” on page 105

“Problem: Ribbon snagging, tearing, or not moving” on page 105

3.

“Configuration problems” on page 105

“Problem: Printer doesn't print or prints wrong characters” on page 105

4.

“Miscellaneous problems” on page 105

“Problem: Printer has no power” on page 105

“Problem: Throughput of printer at half speed” on page 105

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Forms problems

Causes are listed for each problem in order of priority.

Problem: Forms buckle, twist, jam, or tractor holes tear

1.

The right tractor is adjusted incorrectly.

Solution:

Move the right tractor to obtain proper forms tension. The tractor pins should be in the center of the tractor holes.

2.

The printer is not at the edge of the table.

Solution:

Move the printer to the front edge of the table if having problems with front forms path or move the printer to the rear edge of the table if having problems with the rear forms path.

3.

The forms supply is not below the level of the printer.

Solution:

Move the forms supply to the floor or on a shelf below the level of the printer.

4.

The forms supply is not aligned with the printer.

Solution:

Reposition the forms supply so that the forms feed evenly.

5.

The forms are catching on the carton edge.

Solution:

Remove the uneven carton edges, or remove the forms from the carton.

Note:

As the forms reach the bottom of the box, this problem can occur more often.

6.

The ribbon is twisted or folded.

Solution:

Check the ribbon for folds or twists.

7.

The forms contain excessive moisture.

Solution:

Store the forms in a cool, dry place before using them, or store the forms in the printer area for 24 hours.

8.

The forms are defective or do not meet specifications.

Solution:

Try unloading the forms and then reloading forms. Forms should

meet the requirements specified in “Paper Specifications” on page 87.

Problem: Forms do not feed past printhead

1.

The Automatic Gap Adjustment (AGA) setting for the paper source you are using needs to be changed.

Solution:

See “Adjusting the Distance of the Print Head” on page 74.

2.

The ribbon is twisting or folding.

Solution:

Replace the ribbon.

3.

You are using thick multiple-part forms.

Solution:

See the procedure for setting perforation safety to

Yes

through the

operator panel. See “Paper Perforation” on page 74.

Problem: Forms do not stack correctly

1.

The forms do not stack correctly on the table behind the printer.

Solution:

Use the recommended table size (see “Choosing a Suitable Location” on page 5).

Note:

Up to 101.6 mm (4 in.) of forms may stack on the table behind the printer without decreasing the ability of the forms to stack correctly.

2.

The forms do not stack correctly in the output rack on the table.

102

User's Guide

Solution:

Check for obstructions to the forms path (cables, cords, or other items). If you find an obstruction, remove or relocate it.

3.

The forms do not meet specifications.

Solution:

The forms may be outside nominal specifications. See “Paper

Specifications” on page 87.

Chapter 5. Printer Maintenance and Troubleshooting

103

4.

The forms contain excessive moisture.

Solution:

Store the forms in a cool, dry place before using them or leave in the printer for 24 hours.

Note:

Forms stack best when the forms are 203.2 to 304.8 mm (8 to 12 in.) long. If the forms length is outside this range, operator assistance may be needed.

5.

Forms are too dry.

Solution:

Condition the forms for 24 hours or more at the manufacturer recommended temperature and humidity settings.

Problem: Characters are off registration

1.

The first print position is adjusted incorrectly.

Solution:

Check your settings for the “Left Margin” on page 70, “Horizontal

Character Tuning” on page 76, and “Vertical Character Tuning” on page 76.

Print quality and ribbon problems

Problem: Unreadable characters

1.

The ribbon is dry or worn.

Solution:

Check the ribbon and replace it if it is dry or worn.

2.

The Automatic Gap Adjustment (AGA) setting for the paper source you are using needs to be decreased. Paper must be loaded for this adjustment to be effective.

Solution:

See “Adjusting the Distance of the Print Head” on page 74.

3.

Poor-quality multiple-part forms.

Solution:

Try new forms or select another print quality. See “Quality Print

Mode Selection” on page 68.

4.

Forms thickness exceeds forms specifications.

Solution:

See “Paper Specifications” on page 87.

Problem: Missing dots or irregular characters

1.

The ribbon is worn.

Solution:

Check the ribbon for wear; replace it if necessary.

2.

The ribbon is twisted or folded.

Solution:

Straighten the ribbon.

3.

The Automatic Gap Adjustment (AGA) setting for the paper source you are using needs to be changed. Paper must be loaded for this adjustment to be effective.

Solution:

See “Adjusting the Distance of the Print Head” on page 74.

Problem: Ribbon smudging forms

CAUTION:

<2-25> High temperature; switch off the printer and allow at least 20 minutes for parts in this area to cool before handling.

1.

The ribbon is twisted or folded.

Solution:

Try moving the printhead back and forth while turning the ribbon advance knob. If the ribbon advance knob does not turn, replace the ribbon.

104

User's Guide

2.

The Automatic Gap Adjustment (AGA) setting for the paper source you are using needs to be increased. Paper must be loaded for this adjustment to be effective.

Solution:

See “Adjusting the Distance of the Print Head” on page 74.

3.

The ribbon cartridge is defective.

Solution:

Replace the ribbon cartridge.

4.

A new ribbon is over-inked.

Solution:

Replace the ribbon.

Problem: Printing is too light or partial characters print

1.

The Automatic Gap Adjustment (AGA) setting for the paper source you are using needs to be changed. Paper must be loaded for this adjustment to be effective.

Solution:

See “Adjusting the Distance of the Print Head” on page 74.

2.

The ribbon guide is seated incorrectly or the cartridge is not snapped into place.

Solution:

Remove the ribbon and reinstall it.

Problem: Ribbon snagging, tearing, or not moving

1.

The ribbon is worn.

Solution:

Replace the ribbon cartridge.

2.

The ribbon cartridge is not properly installed.

Solution:

Remove and then reinstall the same ribbon.

Configuration problems

Problem: Printer doesn't print or prints wrong characters

1.

Nothing is printed or the wrong characters print.

Solution:

v

Ensure the printer cable is attached to the host.

v Check the printer configuration settings.

Miscellaneous problems

Problem: Printer has no power

1.

The power cord is not connected.

Solution:

Ensure the power cord is plug into the back of the printer and also into the wall outlet.

Problem: Throughput of printer at half speed

1.

The Quiet Print function is set to ON.

Solution:

Set Quiet Print to OFF. See “Quiet Printing” on page 74.

Chapter 5. Printer Maintenance and Troubleshooting

105

Clearing Forms Jams

Use the following procedure to clear forms jams from the printer.

1.

Open the top cover.

2.

Tear off the forms at perforations before it enters the printer and after it exits the printer.

3.

Open the tractor doors and remove forms from the tractors.

4.

Try to move the printhead off of the form and to the far right.

Do not force it.

5.

Remove jammed forms by pulling in the direction of printing.

6.

If the jam cannot be removed, lightly pull the form in the opposite direction.

7.

If the jam still cannot be removed, remove the paper bail assembly: a.

Remove the ribbon cartridge.

b.

Grip the bail assembly and rotate it toward the front of the printer until the pivot posts on the sides disengage from the printer frame.

c.

Lift the bail assembly out of the printer and set it aside.

d.

Remove jammed forms by pulling in the direction of printing.

8.

If you removed the paper bail assembly in the previous step, reinstall it, as follows: a.

Grip the bail assembly as shown in the following illustration.

Important!

To avoid damaging the plastic, ensure the plastic points down.

Plastic

Figure 47. Gripping the bail assembly.

b.

Insert the left and right paper bail end cap pivots into the side frames.

Paper Bail

Assembly

Plastic

Strip

106

User's Guide

Figure 48. Inserting the left and right paper bail end cap pivots into the side frames.

c.

Rotate the paper bail assembly toward the back of the printer, closing it as far as it will go.

d.

Reinstall the ribbon cartridge.

9.

Reload the forms.

Chapter 5. Printer Maintenance and Troubleshooting

107

108

User's Guide

Appendix A. Options

The Front2 Push Tractor

This tractor allows the handling of a second fanfold paper.

Installing the Front2 Push Tractor

This second push tractor can be installed in front position on the Front1 Push tractor. Make sure that the Front2 push tractor is of the same type of the Front1 push tractor.

Figure 49. 4 pin Front2 Push Tractor option

1.

Align the hooks on both sides of the Front2 push tractor with the pins on the

Front1 push tractor.

Figure 50. Aligning the hooks

109

2.

Push the Front2 tractor until it is fully engaged.

110

User's Guide

Figure 51. Pushing the Front2 tractor until it is fully engaged.

3.

Insert the connector cable in the electrical connector located in the lower push tractor.

HC0UG066

Figure 52. Inserting the connector cable

4.

Rotate the Front2 push tractor onto the Front1 push tractor.

Figure 53. Rotating the Front2 push tractor onto the Front1 push tractor.

Removing the Front2 Push Tractor

If you need to remove the upper push tractor, turn the printer off. Disconnect the connector cable and press on the push buttons to disengage the Front2 push tractor.

Figure 54. Disconnecting the connector cable

Appendix A. Options

111

Loading Paper Using the Front2 Push Tractor (option)

1.

To select the Front2 push tractor paper path press the PATH key until the display shows:

LOAD FRONT2 v If you have been using a different path, the display shows:

PATH CHANGING v

If you have been using fanfold paper in the Front1 push tractor paper path, the printer automatically starts the parking procedure. The display shows alternately.

TEAR IF NECESS.

and

PARK PAPER v Tear off the fanfold loaded with the Front1 push tractor (if it is longer than

18 inches) and press the PARK key. The display shows:

PATH CHANGING followed by

LOAD FRONT2

2.

Open the Push tractors cover turning it upwards and lay it on the top of the printer.

112

User's Guide

HC0UG069

Figure 55. Opening the Push tractors cover

3.

Unlock the left tractor by moving the sprocket lever down.

Figure 56. Moving the sprocket lever down.

4.

Space the paper guides along the tractor bar. Open the sprocket covers of the left and right sprocket.

HC0UG071

Figure 57. Opening the sprocket covers

5.

Hold the fanfold paper in front of the sprockets and insert the paper perforation on the left sprocket pins and close the sprocket cover.

Appendix A. Options

113

6.

Unlock the right tractor by moving the sprocket lever up.

7.

Insert the paper on the right sprocket pins and close the sprocket cover.

Figure 58. Inserting the paper on the right sprocket pins

8.

Position the left sprocket for printing, matching the left paper margin with the ninth notch on the printer cabinet and lock it in place.

Note:

Aligning the left-hand edge of the paper past the 22 nd spacer on the printer cabinet will cause the paper to be misaligned with the Paper

Load Sensor resulting in a '001 End of Forms' error.

1 2 3 4 5 6

7 8

9

114

User's Guide

Figure 59. Positioning the left sprocket for printing

9.

Adjust gently the right sprocket to remove slack from the paper.

Appendix A. Options

115

116

User's Guide

10.

Lock the Front2 tractor sprockets by moving the left sprocket lever up and the right sprocket lever down..

Figure 60. Moving the sprocket lever to the locked position.

11.

Close the Push tractors cover.

12.

Press the LOAD/FF key to load the paper into the printer.

HC0UG076

Figure 61. Loading the paper into the printer.

Loading Paper Using the Front1 Push Tractor when the Front2

Push Tractor (Option) is Installed

When the Front2 push tractor option is installed and you need load paper on the

Front1 push tractor follow this paper loading procedure:

1.

Open the Push tractors cover turning it upwards and lay it on the top of the printer.

2.

Rotate the Front2 push tractor option outside the printer.

Figure 62. Rotating the Front2 push tractor option

3.

Insert the fanfold paper between the Front1 and Front2 push tractor, then

proceed to load the paper as described in “Loading Paper Using the Front1

Push Tractor” on page 88.

Figure 63. Inserting the fanfold paper

Appendix A. Options

117

118

User's Guide

4.

When the fanfold paper has been loaded on the Front1 push tractor, reposition the Front2 push tractor in its initial position before closing the Push tractors cover.

Figure 64. Repositioning the Front2 push tractor

5.

Press the LOAD/FF key to load the paper into the printer.

The Printer Stand

Use the printer stand option for a large quantity and dual fanfold paper handling.

Figure 65. Three Level Floor Stand

Appendix A. Options

119

120

User's Guide

Appendix B. Printer Specifications

Table 16. Printing Characteristics

Print Head

Matrix 24 pins - 0.25 mm

Print Head Life 700 mil characters (draft)

Print Speed (cps) for the 4247-L03 Printer printing single-byte character sets

Draft Quality

10 cpi

12 cpi micro 15 cpi normal 15 cpi

17.1 cpi

20 cpi micro 24 cpi normal 24 cpi

Normal

720

840

1050

800

685

800

960

960

Best Draft

400

480

600

400

340

400

480

LQ

133

160

200

230

265

320

Lines per minute

@10 CPI in Draft mode

480 −

600 at 2 inch line length

350 at 6 inch line length

210 at 13.6 inch line length

NLQ

260

315

400

450

525

630

Print Speed (cps) for the 4247-L03 Printer printing double-byte character sets

Mode

Draft

Best Draft

NLQ

LQ

Speed @ 6.67

CPI

467 cps

355 cps

178 cps

90 cps

Print Density

60H x 90V

90H x 90V

90H x 180V

180H x 180V

Character Matrix

8H x 12V

12H x 12V

12H x 24V

24H x 24V

Throughput (pages per hour) printing single-byte character sets

ECMA 132 / 150 1056

Letter

10 cpi Normal

Best

Draft

610

500

LQ

NLQ

Quality

230

370

Print Matrix (horizontal x vertical) printing single-byte character sets

Draft Quality

10 cpi

12 cpi micro 15 cpi normal 15 cpi

17.1 cpi

20 cpi micro 24 cpi normal 24 cpi

Normal

12 x 12

10 x 12

8 x 8

12 x 12

14 x 12

12 x 12

10 x 8

10 x 12

Best Draft

12x 24

10 x 24

8 x 16

12 x 24

14 x 24

12 x 24

10 x 16

12 x 24

LQ

36 x 24

30 x 24

24 x 16

21 x 24

18 x 24

15 x 16

NLQ

36 x 12

30 x 12

24 x 8

21 x 12

18 x 12

15 x 8

Print Density (characters per inch) printing single-byte character sets

Normal 10 - 12 - 15 - 17.1 – 20 - 24

121

122

User's Guide

Line length (number of characters)

10 cpi

12 cpi

15 cpi

136

163

204

17.1 cpi

20 cpi

24 cpi

233

272

326

Vertical Spacing

6, 8, 12 lpi

3, 4, 6, 8, 12 lines/30 mm n/60, n/72, n/180, n/216, n/360 per inch (Emulation Dependent)

Print Styles

Draft – Courier - OCR B - Gothic – Prestige – Present - OCR A - Script

Print Attributes

Sub-superscript, Underline, Overscore, Emphasized, Double Strike, Double Width, Double

Height, Slanted/Italic, Compressed

Graphic Resolution (dots per inch)

horizontal vertical

60, 80, 90, 120, 180, 240 (virtual), 360 (virtual)

60, 72, 180, 360 (two passes)

Characters Sets for the 4247-L03 Printer

Standard PC IBM Character Sets

EPSON National Variations

ANSI National Sets

IBM and EPSON Character Sets

CS1 and CS2

USA, France, Germany, United Kingdom, Denmark-1,

Sweden, Italy, Japan, Spain-1, Norway, Denmark-2,

Spain-2, Latin America-1

USA, German, French A, French B, French/Canadian,

Dutch, Italian, United Kingdom, Spanish,

Danish/Norwegian A, Danish/Norwegian B,

Danish/Norwegian C, Danish/Norwegian D,

Swedish/Finnish A, Swedish/Finnish B,

Swedish/Finnish C, Swedish/Finnish D, Swiss,

Yugoslavian, United Kingdom A, Turkish, Greek,

Cyrillic

USA (CP437), Greek (CP437-G), Slavic (CP437SL),

Multilingual (CP850), Greek (CP851), Eastern Europe

(CP852), Turkish (CP853), Cyrillic (CP855), Turkish

(CP857), Euro PC Multilingual (CP858), Portugal

(CP860), Hebrew (CP862), Canada/France (CP863),

Arabic (CP864), Denmark/Norway (CP865), Russian

(CP866), Turkish2 (CP867), OCR-A (CP876), OCR-B

(CP877), Farsi (CP1098), Latin 2 Windows (CP1250),

Cyrillic Windows (CP1251), Latin 1 Windows

(CP1252), Greek Windows (CP1253), Turkish Windows

(CP1254), Hebrew Windows (CP1255), Arabic

Windows (CP1256), Baltic Windows (CP1257), 96

GREEK, GOST, TASS, MAZOWIA, UKRANIAN,

KOI8-U

ANSI Character Sets

ISO Character Sets

USA (CP437), Greek (CP437-G), Multilingual (CP850),

Greek (CP851), Eastern Europe (CP852), Turkish

(CP853), Cyrillic (CP855), Euro PC Multilingual

(CP858), Portugal (CP860), Canada/France (CP863),

Arabic (CP864), Arabic (CP864E), Denmark/Norway

(CP865), Russian (CP866), Turkish2 (CP867), Latin 2

Windows (CP1250), Cyrillic Windows (CP1251), Latin

1 Windows (CP1252), Greek Windows (CP1253),

Turkish Windows (CP1254), Hebrew Windows

(CP1255), Arabic Windows (CP1256), Baltic Windows

(CP1257), MAZOWIA, TURKISH, ROMAN-8,

KAMENICKY, CWI, IN2, BULGAR

8859/1 (Latin1), 8859/2 (Latin2), 8859/3 (Latin3),

8859/4 (Latin4), 8859/5 (Latin/Cyrillic), 8859/6

(Latin/Arabic), 8859/7 (Latin/Greek), 8859/8

(Latin/Hebrew), 8859/9 (Latin5), 8859/15 (Latin9)

Characters Sets for the 4247-L03 Printer with the Double Byte Character Set (DBCS) feature installed

GB18030-2000 Standard Chinese

Character Set

One, two, and four byte character addressing modes

Bar Codes

UPC-A, UPC-E, EAN-8, EAN-13, UPC-EAN 2, UPC-EAN 5, Code GP, MSI Plessey, Code

BCD, C2/5-3 BAR, Code 39, Code 128 (A, B, C), Code 11, Code 93, Codabar, 2/5

Bidirectional, 2/5 Interleaved, 2/5 Industrial, 2/5 Matrix, Postnet

Emulations for the 4247-L03 Printer

− EPSON LQ Series (ESC/P)

− ANSI X3.64

− IBM Proprinter XL24/XL24 AGM

− IBM Personal Printer 2391Plus

Emulation for the 4247-L03 Printer with the Double Byte Character Set (DBCS) feature installed

− Epson LQ1600K

Standard Functions

v

Automatic print head gap adjustment (AGA) v

Automatic paper path switching via operator panel or Software commands v

Paper parking v

Plug & Play capability v

Bar Code printing v

Automatic fanfold positioning for tear-off, selectable time-out v

Setting and storage of paper format and printer settings for each paper path in the non volatile memory v

Recalling page formats and printer settings using native datastream commands.

Table 17. Paper Handling

Base Configuration

FRONT1 PUSH TRACTOR

Appendix B. Printer Specifications

123

124

User's Guide

Table 17. Paper Handling (continued)

Fanfold Width:

Copies:

76.2 to 431.8 mm

1 original + 7 copies

(Chemical)

1 original + 5 copies

(Carbon Paper)

(3 to 17 inches)

Max. thickness 0.635 mm (0.025

inches)

Options

FRONT2 PUSH TRACTOR Option

Fanfold width: 76.2 to 431.8 mm

Copies: 1 original + 7 copies

(Chemical)

1 original + 5 copies

(Carbon Paper)

(3 to 17 inches)

Max. thickness 0.635 mm (0.025

inches)

Table 18. Physical and Electrical Characteristics

Interfaces: depending upon the Controller Board installed in the printer, the following

Interfaces can be available

Parallel

Serial

Centronics Compatible Bi-directional (IEEE-1284) nibble and byte modes

- 36 pin Amphenol connector, 7/8 data bits

Receive Buffer: max. 128 Kbytes

RS-232/C and 9-pin connector

Baud Rate: 300 to 115200 bps, 7/8 data bits, DTR & XonXoff flow control

Receive Buffer: max. 128 Kbytes

USB 2.0 series connector (device) USB 2.0

LAN

Receive Buffer max. 128 Kbytes, max bandwidth 12 Mbit/sec

Ethernet 10/100 BaseT RJ-45 connector

Automatic interface switching

Reliability

MTBF

MTTR

Printer Life

Duty Cycle

Mean Time between failure: 10000 hours at 25% duty cycle

Mean Time To Repair: 30 minutes

5 years

Operating: no limitations

Power Supply

UNIVERSAL

Heat Output

From 90 to 264 VAC (100 to 230 VAC −10% / +15%)

Maximum 240W (820 BTU/hr), typical 154W (526 BTU/hr), idle

22W (75 BTU/hr)

Power Consumption Maximum 480VA, typical 300VA, idle 50VA

Power Management Automatically enters reduced power mode after 20 seconds idle.

Noise Level Draft Normal (Default), Impact Strong, Quiet Off Mode

Noise power operating

Noise pressure operating

6.8 bels

57.4 dbA

Noise power idling 3.9 bels

Noise pressure idling

28.6 dbA

Note:

All measurements made in conformance with ISO 7079 and declared in conformance with ISO 9296.

Environment Conditions

Storage and Transit Conditions

Temperature

Relative Humidity

Operating Conditions

Temperature

Relative Humidity

Paper Conditions (ECMA Standard)

Temperature

Relative Humidity

−35° to +65° C

5% to 95% RH (non condensing)

10° to 40° C

10% to 90% RH (non condensing)

16° to 24° C

40% to 60% RH (non condensing)

Physical dimensions

Height

Width

Depth

Weight

320 mm (12.6 inches)

670 mm (26.4 inches)

450 mm (17.7 inches)

21 kg (46.3 lbs)

Table 19. Consumables

Black ribbon cartridge (15 million characters). Part number 41U2235

Table 20. Options

Additional 4 pin Front2 Push Tractor

Printer Stand

Table 21. Standards

EN 55022 Class A

FCC Rules Part 15 Subpart J Class A

ICES / NMB-003 Class A

EN 55024

EN 6100-3-2, EN 6100-3-3

IEC/EN 60950-1: 2001

Appendix B. Printer Specifications

125

126

User's Guide

Notices

Thanks for choosing the 4247 printer.

Your printer is a reliable working equipment that will be very useful in your daily job.

Our printers have been designed to be compact and respectful of the work environment. They offer a wide range of features and multiple functions that confirm the high technological level reached by the printers with Compuprint brand.

To maintain these printing performances unchanged in the long run, Compuprint has developed specific consumables for each printer type that assure an excellent operation with high printing quality level reliability.

Compuprint srl recommends to use only its original consumables with original packaging

(identified by its holographic label).

In this way, a proper use of the printer at quality level stated in the product characteristics can be assured.

All typical usage problems related to not certified consumables may be avoided, such as an overall quality print level degradation and, often, the reduction of the product life due to the fact that the proper working conditions for the print heads and other printer parts are not assured.

Moreover, Compuprint does not only certify its consumables in terms of working conditions but also carefully controls their compliance with the international standard rules concerning:

• no cancerous materials;

• no flammability of the plastic materials;

• other standards

Compuprint advises the customers not to use products for which the compliance to this safety rules are not warranted. Finally seek your dealer or contact a Compuprint office and be sure that are provided you the original consumables.

FFC Notes

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Compuprint is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

127

European Union (EU) Conformity Statement

Compuprint srl declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2006/95/EC, 2004/108/EC.

Per the applicable requirements of EU directive 98/37/EC (“machines”) sound pressure of the above product (measured according to EN27779) does not exceed 70dBA.

This product has been tested and found to comply with the limits for Class A Information

Technology Equipment according to European standard EN 55022. The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication devices. Important This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Properly shielded and grounded cables and connectors must be used in order to reduce the potential for causing interference to radio and TV communications and to other electrical or electronic equipment.

Compuprint srl cannot accept responsibility for any interference caused by using other than recommended cables and connectors.

Industry Canada Compliance Statement

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conform à la norme NMB-003 du Canada.

Statement for CISPR 22 Edition 2 Compliance

Attention: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

User Information according to European Directive 2002/95/EC and 2003/108/EC

This unit must be recycled or discarded according to applicable local and national regulations.

The symbol shown on the left, applied to the product or on its packing, indicates that, at end of life, the product is not to be thrown away, or disposed as unsorted municipal waste, but separately collected.

Compuprint srl encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed.

Customer that needs to dispose this equipment must contact the produce and follow the collection framework available locally for the return, recycling and recovery of WEEE.

Customer participation to the separate collection is important to minimize any potential effects on the environment and human health, due to the potential presence of hazardous substances in the equipment, and aids the reuse and recycle of the materials by which the equipment is made.

Uncorrect disposal of the product by the customer will be punished according to the local regulations and Laws.

128

User's Guide

MAN10295.00.00

Printed in Italy

MAN10295.00.00

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Key Features

  • High print speed of up to 400 characters per second
  • Versatile paper handling capabilities
  • Durable construction for long-lasting performance
  • Easy-to-use operator panel
  • Variety of fonts and character sets
  • Optional features such as a front push tractor and a printer stand

Related manuals

Frequently Answers and Questions

How do I connect the printer to my computer?
The printer can be connected to a computer via a parallel or serial port.
What type of paper can I use with the printer?
The printer can handle a variety of paper sizes and types, including fanfold paper, cut sheets, and envelopes.
How do I change the ribbon cartridge?
The ribbon cartridge can be easily changed by following the instructions in the user's manual.
How do I clear a paper jam?
To clear a paper jam, follow the instructions in the user's manual.

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