advertisement
C746x and C748x
User's Guide
Important:
Click
before using this guide.
October 2014
Machine type(s):
5026
Model(s):
310, 311, 330, 331, 510, 511, 530, 531, 538, 539
www.lexmark.com
Contents
Contents
Paper and specialty media guidelines.......................................................109
Understanding the printer menus............................................................118
2
Contents
Saving money and the environment.........................................................173
3
Contents
4
Safety information
Safety information
Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types of accessories can be easily overloaded by a laser printer and may result in poor printer performance, property damage, or potential fire.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:
•
Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
•
Disconnect all cords and cables from the printer before moving it.
•
Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ
‑11) cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.
5
Safety information 6
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a service representative.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the interior or exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables to the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters
.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other drawers or trays closed until needed.
SAVE THESE INSTRUCTIONS.
Overview
Overview
Using this guide
This User’s Guide provides general and specific information on using the printer models that are listed on the cover page.
The following chapters contain information applicable to all printer models:
•
•
Paper and specialty media guidelines
•
•
Saving money and the environment
•
•
•
To find instructions for your printer:
•
Use the table of contents.
•
Use the Search function or the Find toolbar of your application to search for page content.
Finding information about the printer
What are you looking for?
Initial setup instructions:
•
Connecting the printer
•
Installing the printer software
Additional setup and instructions for using the printer:
•
Selecting and storing paper and specialty media
•
Loading paper
•
Configuring printer settings
•
Viewing and printing documents and photos
•
Setting up and using the printer software
•
Configuring the printer on a network
•
Caring for and maintaining the printer
•
Troubleshooting and solving problems
Information on setting up and configuring the accessibility features of your printer
Find it here
Setup documentation—The setup documentation came with the printer and is also available at
http://support.lexmark.com
.
User's Guide and Quick Reference Guide—The guides are available at
http://support.lexmark.com
.
Note: These guides are also available in other languages.
Lexmark Accessibility Guide—This guide is available at
http://support.lexmark.com
.
7
Overview
What are you looking for?
Help using the printer software
The latest supplemental information, updates, and customer support:
•
Documentation
•
Driver downloads
•
Live chat support
•
E
‑mail support
•
Voice support
Warranty information
Find it here
Windows or Mac Help—Open a printer software program or application, and then click Help.
Click
?
to view context
‑sensitive information.
Notes:
•
Help is automatically installed with the printer software.
•
The printer software is located in the printer program folder or on the desktop, depending on your operating system.
Lexmark support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select your product to view the appropriate support site.
Support telephone numbers and hours of operation for your country or region can be found on the support Web site or on the printed warranty that came with your printer.
Record the following information (located on the store receipt and at the back of the printer), and have it ready when you contact customer support so that they may serve you faster:
•
Machine Type number
•
Serial number
•
Date purchased
•
Store where purchased
Warranty information varies by country or region:
•
In the U.S.—See the Statement of Limited Warranty included with this printer, or go to
http://support.lexmark.com
.
•
In other countries and regions—See the printed warranty that came with this printer.
8
Additional printer setup
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Available internal options
•
Memory cards
–
Printer memory
–
Flash memory
–
Fonts
•
Firmware cards
–
Bar Code
–
IPDS
–
PrintCryption
TM
•
Printer hard disk
•
Lexmark
TM
Internal Solutions Ports (ISP)
–
RS
‑232‑C Serial ISP
–
Parallel 1284
‑B ISP
–
MarkNet
TM
N8250 802.11 b/g/n Wireless ISP
–
MarkNet N8130 10/100 Fiber ISP
–
MarkNet N8120 10/100/1000 Ethernet ISP
Note: An external kit is needed to support the ISP.
Accessing the system board
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
9
Additional printer setup 10
Note: This task requires a flathead screwdriver.
1
Remove the system board cover.
a
Turn the screws on the cover counterclockwise to loosen them, but do not remove them. Pull the standard tray to access the two bottom screws.
b
Slide the cover slightly up until each screw is in the keyhole.
c
Pull the cover to remove it.
2
Locate the appropriate connector on the system board.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
Additional printer setup 11
1
5 4
2
3
1
Firmware and flash memory card connectors
2
Printer hard disk connector
3
Internal print server connector
4
Memory card connector
5
Dust cover
3
Reattach the system board cover.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
a
Align the keyholes with the screws.
Additional printer setup
b
Slide the cover down, and then turn each screw clockwise to tighten.
12
Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
An optional memory card can be purchased separately and attached to the system board.
1
Access the system board.
For more information, see
“Accessing the system board” on page 9 .
Note: This task requires a flathead screwdriver.
2
Unpack the memory card.
Warning—Potential Damage: Do not touch the connection points along the edge of the card. Doing so may cause damage.
Additional printer setup
3
Open the memory card connector latches.
4
Align the notch (1) on the memory card with the ridge (2) on the connector.
2
1
13
Additional printer setup 14
5
Push the memory card straight into the connector until it clicks into place, and then push the latches to firmly attach the card into the connector.
2
1
2
6
Reattach the system board cover.
Installing a flash memory or firmware card
The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
Note: This task requires a flathead screwdriver.
1
Access the system board.
For more information, see
“Accessing the system board” on page 9
.
2
Unpack the card.
Warning—Potential Damage: Avoid touching the connection points along the edge of the card.
3
Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the system board.
1
2
Additional printer setup
4
Push the card firmly into place.
15
Warning—Potential Damage: Be careful not to damage the connectors.
Note: The entire length of the connector on the card must touch and be flush against the system board.
5
Reattach the system board cover.
Note: When the printer software and any options are installed, it may be necessary to manually add the options
.
Installing an Internal Solutions Port
The system board supports one optional Lexmark Internal Solutions Port (ISP).
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
1
Access the system board.
For more information, see
“Accessing the system board” on page 9 .
Note: This task requires a flathead screwdriver.
2
Unpack the ISP kit.
1
16
4
3
2
1
ISP solution
2
Screws for the ISP solution
3
Screw for the plastic bracket
4
Plastic bracket
3
Locate the appropriate holes on the system board where the posts of the plastic tee will be aligned.
Note: If an optional printer hard disk is currently installed, then remove it first. For more information, see
“Removing a printer hard disk” on page 23
.
Additional printer setup
4
Remove the screws, and then remove the metal cover from the ISP opening.
1
2
17
5
Attach the ISP solution to the system board.
a
Align the posts of the plastic tee to the holes on the system board.
b
Hold the edges of the ISP and guide it to the opening on the system board cage, and then gently allow it to rest on the plastic tee.
Additional printer setup
c
Use the provided screw to attach the plastic bracket to the ISP solution.
6
Connect the ISP solution interface cable into the color
‑coded receptacle on the system board.
18
Additional printer setup
7
Firmly connect the ISP solution to the system board cage using the two screws.
19
8
Reattach the system board cover.
Note: If you have removed an optional printer hard disk while installing the Internal Solutions Port, then reinstall the printer hard disk first before reattaching the system board cover. For more information, see
“Installing a printer hard disk” on page 19
.
Installing a printer hard disk
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
1
Access the system board.
For more information, see
“Accessing the system board” on page 9 .
Note: This task requires a flathead screwdriver.
2
Unpack the printer hard disk.
3
Locate the appropriate holes on the system board where the posts of the plastic tee will be aligned.
Additional printer setup
Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.
To install a printer hard disk onto the ISP: a
Using a flathead screwdriver, loosen the screws.
b
Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket.
20
c
Install the printer hard disk onto the ISP:
1
Hold the edges of the printed circuit board assembly, and then align the standoffs of the printer hard disk to the holes in the ISP.
2
Press down on the printer hard disk until the standoffs are in place.
Warning—Potential Damage: Do not press on the center of the printer hard disk. Doing so may cause damage to the hard disk.
d
Insert the plug of the printer hard disk interface cable into the receptacle of the ISP.
Note: The plugs and receptacles are color
‑coded.
Additional printer setup
To install a printer hard disk directly on the system board: a
Hold the edges of the printed circuit board assembly, and then align the standoffs of the printer hard disk to the holes in the system board. Press down on the printer hard disk until the standoffs are in place.
Warning—Potential Damage: Do not press on the center of the printer hard disk. Doing so may cause damage to the hard disk.
21
Additional printer setup
b
Use the two provided screws to attach the printer hard disk mounting bracket.
22
c
Insert the plug of the printer hard disk interface cable into the receptacle of the system board.
Note: The plugs and receptacles are color
‑coded.
4
Reattach the system board cover.
Additional printer setup 23
Removing a printer hard disk
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
1
Access the system board.
For more information, see
“Accessing the system board” on page 9 .
Note: This task requires a flathead screwdriver.
2
Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out.
3
Remove the screws that connect the printer hard disk to the system board cage.
Additional printer setup
4
Remove the printer hard disk by pulling it upward to unseat the standoffs.
24
5
Set the printer hard disk aside.
6
Reattach the system board cover.
Installing hardware options
Order of installation
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb), and requires two or more trained personnel to lift it safely.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters
.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Install the printer and any optional drawers in the following order:
•
Optional 2,000
‑sheet high‑capacity feeder
•
Optional 550-sheet drawer
•
Optional 550-sheet specialty media drawer
•
Printer
For information on installing an optional drawer, see the setup documentation that came with the option.
Warning—Potential Damage: The trays in the optional 550-sheet drawer and the optional 550-sheet specialty media drawer are not interchangeable.
Additional printer setup 25
Installing optional drawers
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters
.
1
Unpack the optional drawer, and then remove all packing material.
Note: Optional drawers lock together when stacked. Remove stacked drawers one at a time from the top to the bottom.
2
Place the drawer near the printer.
3
Turn off the printer.
4
Align the printer with the drawer, and then lower the printer into place.
1
2
3
1
Optional 550
‑sheet specialty media drawer
2
Optional 550
‑sheet drawer
Additional printer setup
3
Optional 2,000
‑sheet high‑capacity feeder
5
Turn the printer back on.
Attaching cables
CAUTION—POTENTIAL INJURY: Do not set up this product or make any electrical or cabling connections, such as a power cord, a fax feature, or USB cable, during a lightning storm.
Connect the printer to the computer using a USB or Ethernet cable.
Make sure to match the following:
•
The USB symbol on the cable with the USB symbol on the printer
•
The appropriate Ethernet cable to the Ethernet port
Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. A loss of data or a malfunction can occur.
1
2
26
1
USB port
2
Ethernet port
Additional printer setup
Setting up the printer software
Installing the printer
1
Obtain a copy of the software installer package.
2
Run the installer, and then follow the instructions on the computer screen.
3
For Macintosh users, add the printer.
Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.
Adding available options in the print driver
For Windows users
1
Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Run > type control printers > OK
In Windows 7 or earlier a
Click , or click Start and then click Run.
b
Type control printers.
c
Press Enter, or click OK.
2
Select the printer you want to update, and then do either of the following:
•
For Windows 7 or later, select Printer properties.
•
For earlier versions, select Properties.
3
Navigate to the Configuration tab, and then select Update Now
‑ Ask Printer.
4
Apply the changes.
For Macintosh users
1
From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.
2
Navigate to the list of hardware options, and then add any installed options.
3
Apply the changes.
27
Additional printer setup 28
Networking
Note: A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi
Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.
Preparing to set up the printer on an Ethernet network
To configure your printer to connect to an Ethernet network, organize the following information before you begin:
Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the printer.
•
A valid, unique IP address for the printer to use on the network
•
The network gateway
•
The network mask
•
A nickname for the printer (optional)
Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember.
You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a damaged cable.
Preparing to set up the printer on a wireless network
Notes:
•
Make sure your access point (wireless router) is turned on and is working properly.
•
Do not connect the installation or network cables until prompted to do so by the setup software.
Make sure you have the following information before setting up the printer on a wireless network:
•
SSID—The SSID is also referred to as the network name.
•
Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
•
Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.
Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select.
•
Security Method—There are four basic options for Security Method:
–
WEP key
If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key currently in use on the network by selecting the default WEP transmit key.
–
WPA or WPA2 preshared key or passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the printer, or the printer will not be able to communicate on the network.
–
802.1X–RADIUS
Additional printer setup 29
If you are installing the printer on an 802.1X network, then you may need the following:
•
Authentication type
•
Inner authentication type
•
802.1X user name and password
•
Certificates
–
No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: Using an unsecured wireless network is not recommended.
Notes:
–
If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility of the computer network adapter, and then look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point or contact your system support person.
–
To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that came with the access point, see the Embedded Web Server associated with the access point, or consult your system support person.
Installing the printer on a wireless network (Windows)
Before installing the printer on a wireless network, make sure:
•
Your wireless network is set up and is working properly.
•
The computer you are using is connected to the same wireless network where you want to set up the printer.
1
Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.
2
1
Note: Make sure the printer and the computer are fully on and ready.
Warning—Potential Damage: Do not connect the USB cable until instructed to do so on the computer screen.
Additional printer setup
2
Obtain a copy of the software installer package.
•
From the Software and Documentation CD that came with your printer.
•
From our Web site:
Go to
http://support.lexmark.com
, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system
3
Double
‑click the software installer package.
Wait for the installation dialog to appear.
If you are using the Software and Documentation CD and the installation dialog does not appear, then do the following:
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK
In Windows 7 or earlier a
Click or click Start, and then click Run.
b
In the Start Search or Run dialog, type D:\setup.exe.
c
Press Enter or click OK.
Note: D is the letter of your CD or DVD drive.
4
Click Install, and then follow the instructions on the computer screen.
5
Select Wireless connection when asked to choose a connection type.
6
From the Wireless Configuration dialog, select Guided Setup (Recommended).
Note: Choose Advanced Setup only if you want to customize your installation.
7
Temporarily connect a USB cable between the computer on the wireless network and the printer.
30
Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly.
8
Follow the instructions on the computer screen.
Additional printer setup 31
Note: For more information on allowing other computers on the network to use the wireless printer, see the
Networking Guide.
Installing the printer on a wireless network (Macintosh)
Note: Make sure to disconnect the Ethernet cable when installing the printer on a wireless network.
Prepare to configure the printer
1
Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.
2
1
2
Locate the printer MAC address.
a
From the printer control panel, navigate to:
> Reports > > Network Setup Page >
or
> Reports > Network Setup Page
b
In the Standard Network Card section, look for UAA (MAC).
Note: You will need this information later.
Enter the printer information
1
Access the AirPort options:
In Mac OS X version 10.5 or later
From the Apple menu, navigate to either of the following:
•
System Preferences > Network > Wi
‑Fi
•
System Preferences > Network > AirPort
In Mac OS X version 10.4
From the Finder, navigate to:
Applications > Internet Connect > AirPort
2
From the Network Name pop
‑up menu, select print server [yyyyyy], where the y’s are the last six digits of the MAC address located on the MAC address sheet.
Additional printer setup 32
3
Open a Web browser.
4
From the Bookmarks menu, select Show or Show All Bookmarks.
5
Under COLLECTIONS, select Bonjour or Rendezvous, and then double
‑click the printer name.
Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by Apple Inc.
6
From the Embedded Web Server, navigate to the location of the wireless settings information.
Configure the printer for wireless access
1
Type the network name (SSID) in the appropriate field.
2
Select Infrastructure as your Network Mode setting if you are using an access point (wireless router).
3
Select the type of security you want to use to protect the wireless network.
4
Enter the security information necessary for the printer to connect to the wireless network.
5
Click Submit.
6
Open the AirPort application on the computer:
In Mac OS X version 10.5 or later
From the Apple menu, navigate to either of the following:
•
System Preferences > Network > Wi
‑Fi
•
System Preferences > Network > AirPort
In Mac OS X version 10.4
From the Finder, navigate to:
Applications > Internet Connect > AirPort
7
From the Network pop
‑up menu, select the name of the wireless network.
Configure your computer to use the printer wirelessly
To print on a network printer, each Macintosh user must install a custom printer driver file and create a print queue in the Printer Setup Utility or Print Center.
1
Install a printer driver file on the computer:
a
Obtain a copy of the software installer package.
•
From the Software and Documentation CD that came with your printer.
•
From our Web site:
Go to
http://support.lexmark.com
, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system
b
Double
‑click the installer package for the printer.
c
Follow the instructions on the computer screen.
d
Select a destination, and then click Continue.
e
From the Easy Install screen, click Install.
f
Type the user password, and then click OK.
All necessary applications are installed in the computer.
g
Click Close when the installation is complete.
Additional printer setup
2
Add the printer:
a
For IP printing:
In Mac OS X version 10.5 or later
1
From the Apple menu, navigate to either of the following:
•
System Preferences > Print & Scan
•
System Preferences > Print & Fax
2
Click +.
3
If necessary, click Add Printer or Scanner or Add Other Printer or Scanner.
4
Click the IP tab.
5
Type the IP address of the printer in the address field, and then click Add.
In Mac OS X version 10.4
1
From the Finder, navigate to:
Applications > Utilities
2
Double
‑click Printer Setup Utility or Print Center.
3
From the Printer List, choose Add, and then click IP Printer.
4
Type the IP address of the printer in the address field, and then click Add.
b
For AppleTalk printing:
Notes:
•
Make sure AppleTalk is activated on your printer.
•
This feature is supported only in Mac OS X version 10.5 or earlier.
In Mac OS X version 10.5
1
From the Apple menu, navigate to:
System Preferences > Print & Fax
2
Click +, and then navigate to:
AppleTalk > select the printer from the list > Add
In Mac OS X version 10.4
1
From the Finder, navigate to:
Applications > Utilities
2
Double
‑click Printer Setup Utility or Print Center.
3
From the Printer List, click Add.
4
Click Default Browser tab > More Printers.
5
From the first pop
‑up menu, select AppleTalk.
6
From the second pop
‑up menu, select Local AppleTalk Zone.
7
Select the printer from the list, and then click Add.
33
Additional printer setup 34
Changing port settings after installing a new network ISP
Notes:
•
If the printer has a static IP address, then you do not need to make any changes.
•
If the computers are configured to use the network name, instead of an IP address, then you do not need to make any changes.
•
If you are adding a wireless ISP to a printer previously configured for an Ethernet connection, then make sure the printer is disconnected from the Ethernet network.
For Windows users
1
Open the printers folder.
2
From the shortcut menu of the printer with the new ISP, open the printer properties.
3
Configure the port from the list.
4
Update the IP address.
5
Apply the changes.
For Macintosh users
1
From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.
2
Type the IP address in the address field.
3
Apply the changes.
Verifying printer setup
When all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following:
•
Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly.
‑touch‑screen printer models, or
“Printing a menu settings page” on page 101 for touch
‑screen printer models.
•
Network setup page—If your printer has Ethernet or wireless capability and is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. For more information, see
“Printing a network setup page” on page 61 for
non
‑touch screen printer models, or
“Printing a network setup page” on page 102 for touch
‑screen printer models.
Using C746x 35
Using C746x
Learning about the printer
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, then leave enough room for them also. It is important to:
•
Set up the printer near a properly grounded and easily accessible electrical outlet.
•
Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee
156 standard.
•
Provide a flat, sturdy, and stable surface.
•
Keep the printer:
–
Clean, dry, and free of dust.
–
Away from stray staples and paper clips.
–
Away from the direct airflow of air conditioners, heaters, or ventilators.
–
Free from direct sunlight and humidity extremes.
•
Observe the recommended temperatures and avoid fluctuations:
Ambient temperature 15.6 to 32.2°C (60 to 90°F)
Storage temperature -40 to 40°C (-40 to 104°F)
•
Allow the following recommended amount of space around the printer for proper ventilation:
5
3
1
Right side 100 mm (3.9 in.)
2
Front 400 mm (15.7 in.)
2
1
4
Using C746x 36
3
Left side 150 mm (5.9 in.)
4
Rear 100 mm (3.9 in.)
5
Top 150 mm (5.9 in.)
Printer configurations
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters
.
You can configure your basic printer by adding up to three 550
‑sheet optional drawers and a 2,000‑sheet high‑capacity feeder. A caster base and a spacer are supported in any configurations.
Spacers are nonfunctional trays used to add height to a printer stack. A spacer must be placed:
•
Directly on a caster base or table top
•
At the bottom of all tray stacks and cannot be used with an optional 2,000
‑sheet high‑capacity drawer.
For information on installing a spacer, see the instruction sheet that came with the part.
1
2
3
9
8
4
5
6
7
1
Standard output bin
2
Paper support
3
Printer control panel
4
Optional 550-sheet specialty media drawer
5
Optional 550
‑sheet drawer
6
Optional 2,000-sheet high
‑capacity feeder
7
Caster base
8
Standard 550
‑sheet drawer (Tray 1)
9
Multipurpose feeder
Using C746x
Using the four-arrow-button printer control panel
1
2 3
4 5
37
1
4
GHI
7
PQR
2 ABC
5
JKL
8
STU
0
3 DEF
6
MNO
9
WXYZ
10 9 8
7
6
Use the
1
Display
2
Select button Submit changes made in the printer settings.
3
Arrow buttons Scroll up and down, or left and right.
4
Keypad
5
Sleep button
Enter numbers, letters, or symbols.
Enable Sleep mode.
The following are the statuses based on the indicator light and the Sleep button:
•
Entering or waking from Sleep mode
–
The indicator light is illuminated solid green.
–
The Sleep button is unilluminated.
•
Operating in Sleep mode
–
The indicator light is illuminated solid green.
–
The Sleep button is illuminated solid amber.
•
Entering or waking from Hibernate mode
–
The indicator light is illuminated solid green.
–
The Sleep button is illuminated blinking amber.
•
Operating in Hibernate mode
–
The indicator light is unilluminated.
–
The Sleep button is blinking amber for 0.1 second, and then goes completely unilluminated for 1.9 seconds in pulsing pattern.
The following actions wake the printer from Sleep mode:
•
Pressing any hard button
•
Opening Tray 1 or loading paper in the multipurpose feeder
•
Opening a door or cover
•
Sending a print job from the computer
•
Performing a power
‑on reset with the main power switch
•
Attaching a device to a USB port
6
Stop or Cancel button
7
Back button
To
View the printer status.
Allow printer setup and operation.
Stop all printer activity.
Note: A list of options is displayed once Stopped appears on the display.
Return to the previous screen.
Using C746x 38
Use the To
8
Home button Go to the home screen.
9
Indicator light Check the status of the printer.
•
Off—The printer is off.
•
Blinking green—The printer is warming up, processing data, or printing.
•
Solid green—The printer is on, but idle.
•
Blinking red—The printer requires operator intervention.
10
USB port Connect a flash drive to the printer.
Loading paper and specialty media
The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see
and “Storing paper” on page 114 .
Setting the paper size and type
1
From the printer control panel, navigate to:
> Settings > > Paper Menu > > Paper Size/Type >
2
Press the up or down arrow button to select the paper tray or feeder, and then press .
3
Press the up or down arrow button to select the paper size, and then press .
4
Press the up or down arrow button to select the paper type, and then press to change the settings.
Configuring Universal paper settings
The Universal paper size is a user
‑defined setting that lets you print on paper sizes that are not preset in the printer menus.
Notes:
•
The smallest supported Universal size is 76.2 x 127 mm (3 x 5 in.) and is loaded only in the multipurpose feeder.
•
The largest supported Universal size is 215.9 x 1219.2 mm (8.5 x 48 in.) and is loaded only in the multipurpose feeder.
From the printer control panel, navigate to:
> Settings > measure >
> Paper Menu > > Universal Setup > > Units of Measure > > select unit of
Using C746x 39
Loading the standard or an optional 550
‑sheet tray
The printer has one standard 550
‑sheet tray (Tray 1) and may have up to four optional 550‑sheet trays including the special media tray. For narrow paper sizes such as A6 and envelopes, use the special media tray. For more information, see
‑sheet special media tray” on page 42
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other drawers or trays closed until needed.
1
Pull the tray completely out.
Notes:
•
Do not remove trays while a job prints or while Busy appears on the printer display. Doing so may cause a jam.
•
The standard 550
‑sheet tray (Tray 1) does not automatically detect the paper size.
2
Squeeze and slide the width guide to the correct position for the paper size you are loading.
Notes:
•
Use the paper size indicators at the bottom of the tray to help position the length and width guides.
•
Incorrect positioning of the width guide can cause paper jams.
Using C746x 40
3
Squeeze and slide the length guide to the correct position for the paper size you are loading.
Notes:
•
For some paper sizes like letter, legal, and A4, squeeze and slide the length guide backward to accommodate their length.
•
The length guide has a locking device. To unlock, slide to the left the button on top of the length guide. To lock, slide the button to the right when a length is selected.
1
2
3
Using C746x
4
Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
41
5
Load the paper stack with the recommended printable side faceup.
Notes:
•
When loading preprinted letterhead for one
‑sided printing, place the header faceup toward the front of the tray.
•
When loading preprinted letterhead for two
‑sided printing, place the header facedown toward the rear of the tray.
One
‑sided printing
Two
‑sided printing
LETTERHEAD
LETTERHEAD
Note: Make sure the paper does not exceed the maximum paper fill indicator located on the left side of the tray.
Warning—Potential Damage: Overloading the tray can cause paper jams and possible printer damage.
6
Insert the tray.
Note: For some paper sizes, the tray will extend past the back of the printer.
Using C746x 42
7
From the printer control panel, verify the paper size and paper type setting for the tray based on the paper you loaded.
Note: Paper jams may occur if the paper size and type settings selected do not match the paper loaded.
Loading the optional 550
‑sheet special media tray
The optional 550
‑sheet special media tray (Tray 2), unlike any other trays, supports narrow paper sizes such as envelopes and A6.
2
1
3
4
1
Primary length guide
2
Length guide lock
3
Secondary length guide
4
Width guide
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other trays closed until needed.
Using C746x
Notes:
•
For instructions on loading paper sizes larger than A6 and envelopes, see
“Loading the standard or an optional
.
•
For a complete list of supported paper sizes, see the “Supported paper sizes, types, and weights” section in the
User’s Guide.
Loading narrow paper sizes such as envelopes and A6
1
Pull the tray completely out.
Note: Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam.
43
2
Squeeze and slide the primary length guide toward you until it stops.
Notes:
•
The length has a locking device. To unlock the length guide, slide to the left the button on top of the length guide. To lock, slide the button to the right when a length has been selected.
•
You can only slide the secondary length guide when the primary length guide reaches the edge of the width guide.
Using C746x
1
2
3
3
Squeeze and slide the width guide to the correct position for the paper size you are loading.
1
2
Note: Use the paper size indicators at the bottom of the tray to help position the width guide.
44
Using C746x
4
Squeeze and slide the secondary length guide to the correct position for the paper size you are loading.
1
2
45
Using C746x
5
Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
46
6
Load the paper stack with the recommended printable side faceup.
Notes:
•
Load envelopes with the stamp side entering the printer first.
•
Make sure the paper does not exceed the maximum paper fill indicator located on the side of the width guide.
Warning—Potential Damage: Overloading the tray can cause paper jams and possible printer damage.
Using C746x
7
Insert the tray.
8
From the printer control panel, verify the paper size and paper type setting for the tray based on the paper you loaded.
Note: Return the secondary length guide back to its original position when loading long papers such as legal, letter, and A4. Squeeze and slide the guide until it clicks into place.
Loading the 2,000
‑sheet high‑capacity feeder
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other drawers or trays closed until needed.
1
Pull the tray out.
2
Pull up and slide the width guide to the correct position for the paper size you are loading.
47
Using C746x
3
Push the length guide button to the right to unlock the length guide.
48
4
Push the length guide release latch to raise the length guide. Slide the guide to the correct position for the paper size you are loading, and then lock the guide.
Using C746x
5
Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
49
6
Load the paper stack:
•
Printable side faceup for one
‑sided printing
•
Printable side facedown for two
‑sided printing
One
‑sided printing
LETTERHEAD
Two
‑sided printing
LETTERHEAD
•
Make sure paper does not exceed the maximum paper fill indicator located on the side of the tray.
Warning—Potential Damage: Overloading the tray may cause paper jams and possible printer damage.
7
Insert the tray.
Using C746x 50
Loading the multipurpose feeder
The multipurpose feeder can hold approximately:
•
100 sheets of 75
‑g/m
2
(20
‑lb) paper
•
10 envelopes
•
75 transparencies
Note: Do not add or remove paper or specialty media while the printer prints from the multipurpose feeder or when the printer control panel indicator light is blinking. Doing so may cause a jam.
6
A5
5
4
3 2
1
1
Maximum paper fill indicator
2
Tray release latch
3
Paper release lever
4
Paper size indicators
5
Paper width guide
6
Width guide release tab
1
Press the tray release latch to the left, and then pull the multipurpose feeder down.
Using C746x
2
Gently pull the extension out until it is fully extended.
3
Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
Paper
Envelopes
Transparencies*
* Avoid touching the printable side of transparencies. Be careful not to scratch them.
51
Using C746x
4
Load the paper or specialty media. Slide the stack into the multipurpose feeder until it comes to a stop.
52
Notes:
•
Make sure paper or specialty media does not exceed the maximum paper fill indicator.
•
Load only one size and type of paper or specialty media at a time.
•
Paper or specialty media should lie flat and fit loosely in the multipurpose feeder.
•
If the paper or specialty media is pushed too far into the multipurpose feeder, then press the paper release lever to remove it.
•
Load envelopes with the flap on the right side and the stamp edge entering the printer first.
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self
‑stick adhesives. These envelopes may severely damage the printer.
Linking and unlinking trays
The printer links trays when the specified paper size and type are the same. When a linked tray becomes empty, paper feeds from the next linked tray. To prevent trays from linking, assign a unique custom paper type name.
Linking and unlinking trays
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
•
View the printer IP address on the printer control panel in the TCP/IP section under the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
•
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2
Click Settings > Paper Menu.
Using C746x 53
3
Change the paper size and type settings for the trays you are linking.
•
To link trays, make sure the paper size and type for the tray match that of the other tray.
•
To unlink trays, make sure the paper size or type for the tray does not match that of the other tray.
4
Click Submit.
Note: You can also change the paper size and type settings using the printer control panel. For more information, see
“Setting the paper size and type” on page 38 .
Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer.
The temperature of the fuser varies according to the specified paper type. Printing issues may occur if settings are not properly configured.
Creating a custom name for a paper type
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
•
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
•
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2
Click Settings > Paper Menu > Custom Names.
3
Select a custom name, and then type a new custom paper type name.
4
Click Submit.
5
Click Custom Types, and then verify if the new custom paper type name has replaced the custom name.
Using the printer control panel
1
From the printer control panel, navigate to:
> Settings > > Paper Menu > > Custom Names
2
Select a custom name, and then type a new custom paper type name.
3
Press .
4
Press Custom Types, and then verify if the new custom paper type name has replaced the custom name.
Assigning a custom paper type
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
•
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Using C746x
•
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2
Click Settings > Paper Menu > Custom Types.
3
Select a custom paper type name, and then select a paper type.
Note: Paper is the factory default paper type for all user
‑defined custom names.
4
Click Submit.
Using the printer control panel
1
From the printer control panel, navigate to:
> Settings > > Paper Menu > > Custom Types
2
Select a custom paper type name, and then select a paper type.
Note: Paper is the factory default paper type for all user
‑defined custom names.
3
Press .
Printing
Printing a document
Printing a document
1
From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded.
2
Send the print job:
For Windows users a
With a document open, click File > Print.
b
Click Properties, Preferences, Options, or Setup.
c
Adjust the settings, if necessary.
d
Click OK > Print.
For Macintosh users a
Customize the settings in the Page Setup dialog if necessary:
1
With a document open, choose File > Page Setup.
2
Choose a paper size or create a custom size to match the paper loaded.
3
Click OK.
b
Customize the settings in the Page Setup dialog if necessary:
1
With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2
From the Print dialog and pop
‑up menus adjust the settings if necessary.
Note: To print on a specific paper type, adjust the paper type setting to match the paper loaded, or select the appropriate tray or feeder.
54
Using C746x 55
3
Click Print.
Printing in black and white
From the printer control panel, navigate to:
> Settings > Settings > Print Settings > Quality Menu > Print Mode > Black Only >
Adjusting toner darkness
Using the Embedded Web Server
1
Open a Web browser, and then type the IP address of the printer in the address field.
Notes:
•
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
•
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2
Click Settings > Print Settings > Quality Menu > Toner Darkness.
3
Adjust the toner darkness, and then click Submit.
Using the printer control panel
1
From the printer control panel, navigate to:
> Settings > > Settings > > Print Settings > > Quality Menu > > Toner Darkness
2
Adjust the toner darkness, and then press .
Using Max Speed and Max Yield
The Max Speed and Max Yield settings let you choose between a faster print speed or a higher toner yield. Max Yield is the factory default setting.
•
Max Speed—This lets you print in either black or color depending on what is set in the printer driver. The printer prints in color unless Black Only is selected in the printer driver.
•
Max Yield—This lets you switch from black to color based on the color content found on each page. Frequent color mode switching can result in slower printing if the content of pages is mixed.
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
•
View the printer IP address in the TCP/IP section in the Network/Reports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
•
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2
Click Settings > Print Settings > Setup Menu.
Using C746x
3
From the Printer Usage list, select Max Speed or Max Yield.
4
Click Submit.
Using the printer control panel
1
From the printer control panel, navigate to:
> Settings > Settings > Print Settings > Setup Menu
2
From the Printer Usage list, select Max Speed or Max Yield.
3
Press .
Printing from a flash drive or mobile device
Printing from a flash drive
Notes:
•
Before printing an encrypted PDF file, you will be prompted to enter the file password from the printer control panel.
•
You cannot print files for which you do not have printing permissions.
1
Insert a flash drive into the USB port.
56
Notes:
•
A flash drive icon appears on the home screen and in the held jobs icon when a flash drive is installed.
•
If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive.
•
If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these print jobs are processed, you may need to view the held jobs list to print documents from the flash drive.
Warning—Potential Damage: Do not touch the USB cable, any network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A loss of data can occur.
Using C746x
2
From the printer control panel, select the document you want to print.
3
Press the left or right arrow button to specify the number of copies for printing, and then press .
Notes:
•
Do not remove the flash drive from the USB port until the document has finished printing.
•
If you leave the flash drive in the printer after leaving the initial USB menu screen, then you can still print files from the flash drive as held jobs.
Supported flash drives and file types
Flash drive
•
Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes)
•
SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes)
Notes:
•
Hi
‑Speed USB flash drives must support the full‑speed standard. Devices supporting only
USB low
‑speed capabilities are not supported.
•
USB flash drives must support the File Allocation Table (FAT) system. Devices formatted with New Technology File System (NTFS) or any other file system are not supported.
File type
Documents:
•
•
.xps
Images:
•
.dcx
•
.gif
•
.JPEG or .jpg
•
.bmp
•
.pcx
•
.TIFF or .tif
•
.png
•
.fls
Printing from a mobile device
To download a compatible mobile printing application, visit
www.lexmark.com/mobile
.
Note: Mobile printing applications may also be available from your mobile device manufacturer.
57
Using C746x 58
Printing confidential and other held jobs
Storing print jobs in the printer
1
From the printer control panel, navigate to:
> Settings > > Security > > Confidential Print > select the print job type
Print job type
Max Invalid PIN
Confidential Job Expiration
Repeat Job Expiration
Verify Job Expiration
Reserve Job Expiration
Description
Limits the number of times an invalid PIN can be entered.
Note: When the limit is reached, the print jobs for that user name and PIN are deleted.
Lets you hold print jobs in the computer until you enter the PIN from the printer control panel.
Note: The PIN is set from the computer. It must be four digits, using the numbers 0–9.
Lets you print and store print jobs in the printer memory for reprinting.
Lets you print one copy of a print job while the printer holds the remaining copies. It allows you to examine if the first copy is satisfactory. The print job is automatically deleted from the printer memory once all copies are printed.
Lets you store print jobs for printing at a later time. The print jobs are held until deleted from the Held Jobs menu.
Notes:
•
Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs.
•
You can set the printer to store print jobs in the printer memory until you start the print job from the printer control panel.
•
All print jobs that can be initiated by the user at the printer are called held jobs.
2
Press .
Printing confidential and other held jobs
Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you choose to delete them.
For Windows users
1
With a document open, click File > Print.
2
Click Properties, Preferences, Options, or Setup.
3
Click Print and Hold.
4
Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four
‑digit PIN.
5
Click OK or Print.
Using C746x 59
6
From the printer control panel, release the print job.
•
For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential Jobs > enter the PIN > select the print job > specify the number of copies > Print
•
For other print jobs, navigate to:
Held jobs > select your user name > select the print job > specify the number of copies > Print
For Macintosh users
1
With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2
From the print options or Copies & Pages pop
‑up menu, choose Job Routing.
3
Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four
‑digit PIN.
4
Click OK or Print.
5
From the printer control panel, release the print job:
•
For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential Jobs > enter the PIN > select the print job > specify the number of copies > Print
•
For other print jobs, navigate to:
Held jobs > select your user name > select the print job > specify the number of copies > Print
Printing information pages
Printing a font sample list
1
From the printer control panel, navigate to:
> Settings > > Reports > > Print Fonts
2
Press the up or down arrow button to select the font setting.
3
Press .
Note: The PPDS fonts appear only when the PPDS data stream is activated.
Printing a directory list
From the printer control panel, navigate to:
> Settings > Reports > > Print Directory >
Note: The Print Directory menu item appears only when an optional flash memory or printer hard disk is installed.
Using C746x 60
Canceling a print job
Canceling a print job from the printer control panel
1
From the printer control panel, press .
2
When a list of print jobs appears, select the job to cancel, and then press .
3
Press to go back to the home screen.
Canceling a print job from the computer
For Windows users
1
Open the printers folder, and then select your printer.
2
From the print queue, select the print job you want to cancel, and then delete it.
For Macintosh users
1
From System Preferences in the Apple menu, navigate to your printer.
2
From the print queue, select the print job you want to cancel, and then delete it.
Managing your printer
Finding advanced networking and administrator information
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server —
Security: Administrator's Guide on the Lexmark support Web site at
http://support.lexmark.com
.
Checking the virtual display
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
•
View the printer IP address in the TCP/IP section in the Network/Reports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
•
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2
Check the virtual display that appears at the top left corner of the screen.
The virtual display works as an actual display would work on a printer control panel.
Printing a menu settings page
Print a menu settings page to view the current menu settings and to verify if the printer options are installed correctly.
Using C746x 61
From the printer control panel, navigate to:
> Settings > Reports > > Menu Settings Page >
Note: If you have not changed any menu settings, then the menu settings page lists all the factory default settings.
Settings saved from the menus replace the factory default settings as user default settings. A user default setting remains in effect until you access the menu again, select another value, and save it.
Printing a network setup page
If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.
1
From the printer control panel, navigate to:
> Settings > Reports > > Network Setup Page >
Note: If an optional internal print server is installed, then Print Network [x] Setup Page appears.
2
Check the first section of the network setup page, and confirm that the status is Connected.
If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning.
Consult your system support person for a solution, and then print another network setup page.
Checking the status of parts and supplies
Checking the status of parts and supplies on the printer control panel
From the printer control panel, navigate to:
> Status/Supplies > View Supplies >
Checking the status of parts and supplies from the Embedded Web Server
Note: Make sure the computer and printer are connected to the same network.
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
•
View the printer IP address in the TCP/IP section in the Network/Reports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
•
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2
Click Device Status > More Details.
Saving energy
Using Eco
‑Mode
1
Open a Web browser, and then type the printer IP address in the address field.
Using C746x 62
Notes:
•
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
•
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2
Click Settings > General Settings > Eco
‑Mode.
3
Select a setting.
Use
Off
To
Use the factory default settings for all settings associated with Eco
‑Mode.
Notes:
Energy
•
Settings that were changed when other modes were selected are reset to the factory default settings.
•
Off supports the performance specifications of the printer.
Reduce energy use, especially when the printer is idle.
Notes:
•
Printer engine motors do not start until a document is ready to print. You may notice a short delay before the first page is printed.
•
The printer enters Sleep mode after one minute of inactivity.
•
The printer display is turned off when the printer is in Sleep mode.
•
Lights on the staple finisher and other optional finishers are turned off when the printer is in
Sleep mode.
Energy/Paper Use all the settings associated with Energy and Paper modes.
Plain Paper Enable the automatic two
‑sided (duplex) printing feature.
4
Click Submit.
Reducing printer noise
Use Quiet Mode to reduce the printer noise.
1
From the printer control panel, navigate to:
> Settings > Settings > > General Settings > > Quiet Mode > > select a setting you want
Using C746x 63
Use
On
Off
To
Reduce printer noise.
•
Print jobs will process at a reduced speed.
•
Printer engine motors do not start until a document is ready to print. There is a short delay before the first page is printed.
•
If your printer has faxing capability, then fax sounds are reduced or disabled, including those made by the fax speaker and ringer. The fax is placed in standby mode.
•
The alarm control and cartridge alarm sounds are turned off.
•
The printer will ignore the Advance Start command.
Use factory default settings. This setting supports the performance specifications of the printer.
Note: Selecting Photo from the printer driver may disable
Quiet Mode and provide better print quality and full speed printing.
2
Press .
Adjusting Sleep mode
1
From the control panel, navigate to:
> Settings > > Settings > > General Settings > > Timeouts > > Sleep Mode >
2
In the Sleep Mode field, select the number of minutes the printer is idle before it enters Sleep mode.
3
Apply the changes.
Using Hibernate mode
Hibernate is an ultra
‑low‑power saving mode.
Notes:
•
Three days is the default amount of time before the printer enters Hibernate mode.
•
Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode.
•
If the printer is in Hibernate mode, then the Embedded Web Server is disabled.
1
From the control panel, navigate to:
> Settings > > Settings > > General Settings >
2
Select Press Sleep Button or Press and Hold Sleep Button, and then press .
3
Press Hibernate > .
Using C746x 64
Restoring factory default settings
If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings. For more information, see
“Printing a menu settings page” on page 60
.
If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All
Settings option. For more information, see
.
Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All downloads stored in the RAM are deleted. Downloads stored in the flash memory or in printer hard disk are not affected.
From the printer control panel, navigate to:
> Factory Defaults > > Restore Now > > Settings > Settings >
Securing the printer
> General Settings >
Locking the system board
To lock access to the system board, attach a security lock to the printer in the location identified in the illustration. The printer is compatible with most laptop computer security locks.
Statement of Volatility
Your printer contains various types of memory that can store printer and network settings, and user data.
Types of memory Description
Volatile memory Your printer uses standard Random Access Memory (RAM) to temporarily buffer user data during simple print and copy jobs.
Non-volatile memory
Your printer may use two forms of non-volatile memory: EEPROM and NAND (flash memory). Both types are used to store the operating system, device settings, network information, scanner and bookmark settings, and embedded solutions.
Using C746x 65
Types of memory Description
Hard disk memory Some printers have a hard disk drive installed. The printer hard disk is designed for device-specific functionality. This lets the device retain buffered user data from complex scan, print, copy, and fax jobs, as well as form data and font data.
Erase the contents of any installed printer memory in the following circumstances:
•
The printer is being decommissioned.
•
The printer hard disk is being replaced.
•
The printer is being moved to a different department or location.
•
The printer is being serviced by someone from outside your organization.
•
The printer is being removed from your premises for service.
•
The printer is being sold to another organization.
Disposing of a printer hard disk
Note: Some printer models may not have a printer hard disk installed.
In high
‑security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises.
•
Degaussing—Flushes the hard disk with a magnetic field that erases stored data
•
Crushing—Physically compresses the hard disk to break component parts and render them unreadable
•
Milling—Physically shreds the hard disk into small metal bits
Note: Most data can be erased electronically, but the only way to guarantee that all data is completely erased is to physically destroy each hard disk where data is stored.
Erasing volatile memory
The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffered data, turn off the printer.
Erasing non
‑volatile memory
•
Individual settings, device and network settings, security settings, and embedded solutions—Erase information and settings by selecting Wipe All Settings in the Configuration menu.
•
Fax data—Erase fax settings and data by selecting Wipe All Settings in the Configuration menu.
1
Turn off the printer.
2
Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully powered up, the printer displays a list of functions.
Using C746x 66
3
Press the up or down arrow button until Wipe All Settings appears.
The printer will restart several times during this process.
Note: Wipe All Settings securely removes device settings, solutions, jobs, faxes, and passwords from the printer memory.
4
Navigate to:
Back > Exit Config Menu
The printer will perform a power
‑on reset, and then return to normal operating mode.
Erasing printer hard disk memory
Notes:
•
Some printer models may not have a printer hard disk installed.
•
Configuring Erase Temporary Data Files in the printer menus lets you remove residual confidential material left by print jobs by securely overwriting files that have been marked for deletion.
Using the printer control panel
1
Turn off the printer.
2
Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully turned on, a list of functions appears on the printer display.
3
Press the up or down arrow button until Wipe Disk appears, and then select one of the following:
•
Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass.
•
Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by a verification pass. A secure overwrite is compliant with the DoD 5220.22
‑M standard for securely erasing data from a hard disk. Highly confidential information should be wiped using this method.
4
Press the up or down arrow button until Yes appears, and then proceed with disk wiping.
Notes:
•
A status bar will indicate the progress of the disk wiping task.
•
Disk wiping can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks.
5
Navigate to:
Back > Exit Config Menu
The printer will perform a power
‑on reset, and then return to normal operating mode.
Using C746x 67
Configuring printer hard disk encryption
Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen.
Note: Some printer models may not have a printer hard disk installed.
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
•
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
•
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2
Click Settings > Security > Disk Encryption.
Note: Disk Encryption appears in the Security menu only when a formatted, non
‑defective printer hard disk is installed.
3
From the Disk Encryption menu, select Enable.
Notes:
•
Enabling disk encryption will erase the content of the printer hard disk.
•
Disk encryption can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks.
Using the printer control panel
1
Turn off the printer.
2
Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully turned on, a list of functions appears on the printer display.
3
Navigate to:
Disk Encryption > Enable
Note: Enabling disk encryption will erase the contents of the printer hard disk.
4
Select Yes to proceed with disk wiping.
Notes:
•
Do not turn off the printer during the encryption process. Doing so may result in loss of data.
•
Disk encryption can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks.
•
A status bar will indicate the progress of the disk wiping task. After the disk has been encrypted, the printer will return to the screen for enabling or disabling disk encryption.
5
Navigate to:
Back > Exit Config Menu
The printer will perform a power
‑on reset, and then return to normal operating mode.
Using C746x 68
Finding printer security information
In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons. For more information, visit the
Lexmark security Web page
.
You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information:
1
Go to
www.lexmark.com
, and then navigate to Support & Downloads > select your printer.
2
Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.
Using C748x 69
Using C748x
Learning about the printer
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, then leave enough room for them also. It is important to:
•
Set up the printer near a properly grounded and easily accessible electrical outlet.
•
Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee
156 standard.
•
Provide a flat, sturdy, and stable surface.
•
Keep the printer:
–
Clean, dry, and free of dust.
–
Away from stray staples and paper clips.
–
Away from the direct airflow of air conditioners, heaters, or ventilators.
–
Free from direct sunlight and humidity extremes.
•
Observe the recommended temperatures and avoid fluctuations:
Ambient temperature 15.6 to 32.2°C (60 to 90°F)
Storage temperature -40 to 40°C (-40 to 104°F)
•
Allow the following recommended amount of space around the printer for proper ventilation:
5
3
1
Right side 100 mm (3.9 in.)
2
Front 400 mm (15.7 in.)
2
1
4
Using C748x 70
3
Left side 150 mm (5.9 in.)
4
Rear 100 mm (3.9 in.)
5
Top 150 mm (5.9 in.)
Printer configurations
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters
.
You can configure your basic printer by adding up to three 550
‑sheet optional drawers and a 2,000‑sheet high‑capacity feeder. A caster base and a spacer are supported in any configurations.
Spacers are nonfunctional trays used to add height to a printer stack. Spacers must be:
•
Placed directly on a caster base or table top
•
Placed at the bottom of all tray stacks, and cannot be used with an optional 2,000
‑sheet high‑capacity drawer.
For information on installing a spacer, see the instruction sheet that came with the part.
1
2
3
9
8
4
5
6
7
1
Standard output bin
2
Paper support
3
Printer control panel
4
Optional 550-sheet specialty media drawer
5
Optional 550
‑sheet drawer
6
Optional 2,000
‑sheet high‑capacity feeder
7
Caster base
8
Standard 550
‑sheet drawer (Tray 1)
9
Multipurpose feeder
Using C748x
Using the touch
‑screen printer control panel
1 2 3 4
71
1
4
GHI
7
PQR
2 ABC
5
JKL
8
STU
0
3 DEF
6
MNO
9
WXYZ
7 6 5
1
Use the
Display
To
View the printer status.
Allow printer setup and operation.
2
Home button Return to the home screen.
3
Keypad Enter numbers, letters, or symbols.
4
Sleep button Enable Sleep mode.
The following are the statuses based on the indicator light and the Sleep button:
•
Entering or waking from Sleep mode
–
The indicator light is illuminated solid green.
–
The sleep button is unilluminated.
•
Operating in Sleep mode
–
The indicator light is illuminated solid green.
–
The sleep button is illuminated solid amber.
•
Entering or waking from Hibernate mode
–
The indicator light is illuminated solid green.
–
The sleep button is illuminated blinking amber.
•
Operating in Hibernate mode
–
The indicator light is unilluminated.
–
The sleep button is blinking amber for 0.1 of a second, then goes completely unilluminated for 1.9 seconds in pulsing pattern.
The following actions wake the printer from Sleep mode:
•
Touching the screen or pressing any hard button
•
Opening Tray 1 or loading paper in the multipurpose feeder
•
Opening a door or cover
•
Sending a print job from the computer
•
Performing a power
‑on reset with the main power switch
•
Attaching a device to a USB port
5
Stop or Cancel button
Stop all printer activity.
Note: A list of options is displayed when Stopped appears on the display.
Using C748x 72
Use the To
6
Indicator light Check the status of the printer.
•
Off—The printer is off.
•
Blinking green—The printer is warming up, processing data, or printing.
•
Solid green—The printer is on, but idle.
•
Blinking red—The printer requires operator intervention.
7
USB port Connect a flash drive to the printer.
Understanding the home screen
When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen buttons and icons to initiate an action.
Note: Your home screen, icons, and the buttons may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.
1 2 3
4
123.123.123.123
Touch
1
Change Language
2
Bookmarks
3
Held Jobs
4
USB or USB
Thumbdrive
5
Menus
6
Status message bar
8 7 6 5
To
Change the primary language of the printer.
Create, organize, and save a set of bookmarks (URLs) into a tree view of folders and file links.
Note: The tree view does not include bookmarks created within Forms and Favorites, and the ones in the tree are not usable in Forms and Favorites.
Display all current held jobs.
View, select, or print photos and documents from a flash drive.
Note: This icon appears only when you return to the home screen while a memory card or flash drive is connected to the printer.
Access printer menus.
Note: These menus are available only when the printer is in the Ready state.
•
Show the current printer status such as Ready or Busy.
•
Show printer conditions such as Fuser missing or Cartridge Low.
•
Show intervention messages and the instructions on how to clear them.
Using C748x 73
Touch
7
Status/Supplies
8
Tips
To
•
Display a warning or error message whenever the printer requires intervention to continue processing.
•
Access the messages screen for more information on the message, and how to clear it.
View a context
‑sensitive help information.
This may also appear on the home screen:
Touch
Search Held Jobs
To
Search current held jobs.
Features
Feature
Attendance message alert
Description
If an attendance message affects a function, then this icon appears and the red indicator light blinks.
Warning If an error condition occurs, then this icon appears.
Printer IP address
Example: 123.123.123.123
The IP address of your network printer is located at the top left corner of the home screen and appears as four sets of numbers separated by periods. You can use the
IP address when accessing the Embedded Web Server so you can view and remotely configure printer settings even when you are not physically near the printer.
Using the touch-screen buttons
Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.
Sample touch screen
1
2
3 4
10
9 8
7
6
5
Using C748x
Touch
1
Up arrow
To
Scroll up.
2
Delete folder Delete the file you selected.
3
Left arrow Scroll to the left.
4
Right arrow Scroll to the right.
5
Right scroll increase Scroll to another value in increasing order.
6
Left scroll decrease Scroll to another value in decreasing order.
7
Down arrow Scroll down.
Save a setting.
8
Accept
9
Cancel
•
Cancel an action or a selection.
•
Cancel out a screen and return to the previous screen.
74
Using C748x
Touch
10
Back
To
Navigate back to the previous screen.
Setting up and using the home screen applications
Notes:
•
Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded applications. Some applications are supported only in some printer models.
•
There may be additional solutions and applications available for purchase. For more information, go to
www.lexmark.com
or contact the place where you purchased the printer.
Accessing the Embedded Web Server
The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even when you are not physically near the printer.
1
Obtain the printer IP address:
•
From the printer control panel home screen
•
From the TCP/IP section in the Network/Ports menu
•
By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
2
Open a Web browser, and then type the printer IP address in the address field.
The Embedded Web Server page appears.
Showing or hiding icons on the home screen
1
Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
2
Click Settings > General Settings > Home screen customization.
A list of basic printer functions appears.
3
Select the check boxes to specify which icons appear on the printer home screen.
Note: Cleared check box items are hidden.
4
Click Submit.
75
Using C748x 76
Activating the home screen applications
Finding information about the home screen applications
Your printer comes with preinstalled home screen applications. Before you can use these applications, you must first activate and set up these applications using the Embedded Web Server. For more information on accessing the
Embedded Web Server, see
“Accessing the Embedded Web Server” on page 75
.
For more information on configuring and using the home screen applications, do the following:
1
Go to
http://support.lexmark.com
.
2
Click Software Solutions, and then select either of the following:
•
Scan to Network—This lets you find information about the Scan to Network application.
•
Other Applications—This lets you find information about the other applications.
3
Click the Manuals tab, and then select the document for the home screen application.
Using Background and Idle Screen
Icon Description
The application lets you customize the background and idle screen of your printer home screen.
1
From the home screen, navigate to:
Change Background > select background to use
2
Touch .
Setting up Forms and Favorites
Icon Description
The application helps you simplify and streamline work processes by letting you quickly find and print frequently used online forms directly from the home screen.
Note: The printer must have permission to access the network folder, FTP site, or Web site where the bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and firewall settings to allow the printer at least a read access. For help, see the documentation that came with your operating system.
Using C748x 77
1
Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
2
Click Settings > Device Solutions > Solutions (eSF) > Forms and Favorites.
3
Define the bookmarks, and then customize the settings.
4
Click Apply.
To use the application, touch Forms and Favorites on the printer home screen, and then navigate through form categories, or search for forms based on a form number, name, or description.
Understanding Eco
‑Settings
Icon Description
The application lets you easily manage energy consumption, noise, toner, and paper usage settings to help reduce the environmental impact of your printer.
Understanding Showroom
Icon Description
The application lets you create and display a customized slide show on the touch screen of your printer.
You can load images either from a flash drive or through the printer Embedded Web Server.
Setting up Remote Operator Panel
This application shows the printer control panel on your computer screen and lets you interact with the printer control panel, even when you are not physically near the network printer. From your computer screen, you can view the printer status, release held print jobs, create bookmarks, and do other print-related tasks you might normally do while standing at the network printer.
1
Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
2
Click Settings > Device Solutions > Solutions (eSF) > Remote Operator Panel.
Using C748x 78
3
Select the Enabled check box, and then customize the settings.
4
Click Apply.
To use the application, from the Embedded Web Server, click Applications > Remote Operator Panel > Launch VNC
Applet.
Exporting and importing a configuration
You can export configuration settings into a text file, and then import the file to apply the settings to other printers.
1
Open a Web browser, and then type the printer IP address in the address field.
Note: View the IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
2
Export or import a configuration file for one or multiple applications.
For one application a
Navigate to:
Settings > Apps > Apps Management > select an application > Configure
b
Export or import the configuration file.
Notes:
•
If a JVM Out of Memory error occurs, then repeat the export process until the configuration file is saved.
•
If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click Apply.
For multiple applications a
Click Settings > Import/Export.
b
Export or import a configuration file.
Note: When importing a configuration file, click Submit to complete the process.
Loading paper and specialty media
The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see
and “Storing paper” on page 114 .
Setting the paper size and type
From the home screen navigate to:
> Paper Menu > Paper Size/Type > select a tray > select the paper size or type >
Configuring Universal paper settings
The Universal paper size is a user
‑defined setting that lets you print on paper sizes that are not preset in the printer menus.
Using C748x 79
Notes:
•
The smallest supported Universal size is 76.2 x 127 mm (3 x 5 in.) and loaded only in the multipurpose feeder.
•
The largest supported Universal size is 215.9 x 1219.2 mm (8.5 x 48 in.) and loaded only in the multipurpose feeder.
1
From the home screen, navigate to:
> Paper Menu > Universal Setup > Units of Measure > select the unit of measure >
2
Touch Portrait Width or Portrait Height.
3
Select the width or height, and then touch .
Loading the standard or an optional 550
‑sheet tray
The printer has one standard 550
‑sheet tray (Tray 1) and may have up to four optional 550‑sheet trays including the special media tray. For narrow paper sizes such as A6 and envelopes, use the special media tray. For more information, see
‑sheet special media tray” on page 82
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other trays closed until needed.
1
Pull the tray completely out.
Notes:
•
Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam.
•
The standard 550
‑sheet tray (Tray 1) does not automatically detect the paper size.
Using C748x
2
Squeeze and slide the width guide to the correct position for the paper size you are loading.
80
Notes:
•
Use the paper size indicators at the bottom of the tray to help position the length and width guides.
•
Incorrect positioning of the width guide can cause paper jams.
3
Squeeze and slide the length guide to the correct position for the paper size you are loading.
Notes:
•
For some paper sizes like letter, legal, and A4, squeeze and slide the length guide backward to accommodate their length.
•
The length guide has a locking device. To unlock, slide to the left the button on top of the length guide. To lock, slide the button to the right when a length is selected.
Using C748x
1
2
3
4
Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
81
5
Load the paper stack toward the back of the tray with the recommended printable side faceup.
Notes:
•
When loading preprinted letterhead for one
‑sided printing, place the letterhead faceup toward the front of the tray.
•
When loading preprinted letterhead for two
‑sided printing, place the letterhead facedown toward the rear of the tray.
One
‑sided printing
Two
‑sided (Duplex) printing
LETTERHEAD
LETTERHEAD
Note: Make sure the paper does not exceed the maximum paper fill indicator located on the left side of the tray.
Using C748x
Warning—Potential Damage: Overloading the tray can cause paper jams and possible printer damage.
6
Insert the tray.
Note: For some paper sizes, the tray will extend past the back of the printer.
7
From the printer control panel, verify the paper size and paper type setting for the tray based on the paper you loaded.
Loading the optional 550
‑sheet special media tray
The optional 550
‑sheet special media tray (Tray 2) supports narrow paper sizes such as envelopes and A6.
82
Using C748x
4
1
2
3
1
Primary length guide
2
Length guide lock
3
Secondary length guide
4
Width guide
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other trays closed until needed.
Notes:
•
For instructions on loading paper sizes larger than A6 and envelopes, see
“Loading the standard or an optional
.
•
For a complete list of supported paper sizes, see the "Supported paper sizes, types, and weights" section in the
User's Guide.
Loading narrow paper sizes such as envelopes and A6
1
Pull the tray completely out.
Note: Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam.
83
Using C748x 84
2
Squeeze and slide the primary length guide toward you until it stops.
Notes:
•
The length has a locking device. To unlock the length guide, slide to the left the button on top of the length guide. To lock, slide the button to the right when a length has been selected.
•
You can only slide the secondary length guide when the primary length guide reaches the edge of the width guide.
1
2
3
Using C748x
3
Squeeze and slide the width guide to the correct position for the paper size you are loading.
1
85
2
Note: Use the paper size indicators at the bottom of the tray to help position the width guide.
Using C748x
4
Squeeze and slide the secondary length guide to the correct position for the paper size you are loading.
86
1
2
5
Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
6
Load the paper stack with the recommended printable side faceup.
Notes:
•
Load envelopes with the stamp side entering the printer first.
•
Make sure the paper does not exceed the maximum paper fill indicator located on the side of the width guide.
Using C748x
Warning—Potential Damage: Overloading the tray can cause paper jams and possible printer damage.
7
Insert the tray.
8
From the printer control panel, verify the paper size and paper type setting for the tray based on the paper you loaded.
Note: Return the secondary length guide to its original position when loading long papers such as legal, letter, and
A4. Squeeze and slide the guide until it clicks into place.
87
Using C748x
Loading the 2,000
‑sheet high‑capacity feeder
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper tray separately.
Keep all other trays closed until needed.
1
Pull the tray out.
2
Pull up and slide the width guide to the correct position for the paper size you are loading.
88
3
Unlock the length guide.
Using C748x 89
4
Push the length guide release latch to raise the length guide. Slide the guide to the correct position for the paper size you are loading, and then lock the guide.
5
Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
6
Load the paper stack:
•
Printable side faceup for one
‑sided printing
•
Printable side facedown for two
‑sided printing
One
‑sided printing
LETTERHEAD
Two
‑sided printing
LETTERHEAD
Using C748x
•
Make sure paper does not exceed the maximum paper fill indicator located on the side of the tray.
Warning—Potential Damage: Overloading the tray may cause paper jams and possible printer damage.
90
7
Insert the tray.
Loading the multipurpose feeder
The multipurpose feeder can hold approximately:
•
100 sheets of 75
‑g/m
2
(20
‑lb) paper
•
10 envelopes
•
75 transparencies
Note: Do not add or remove paper or specialty media while the printer prints from the multipurpose feeder or when the printer control panel indicator light is blinking. Doing so may cause a jam.
Using C748x
6
LTR&LGL
A4
A5
5
4
3 2
1
1
Maximum paper fill indicator
2
Tray release latch
3
Paper release lever
4
Paper size indicators
5
Paper width guide
6
Width guide release tab
1
Press the tray release latch to the left, and then pull the multipurpose feeder down.
91
2
Gently pull the extension out until it is fully extended.
3
Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
Using C748x
Paper
Envelopes
Transparencies*
* Avoid touching the printable side of transparencies. Be careful not to scratch them.
4
Load the paper or specialty media. Slide the stack into the multipurpose feeder until it comes to a stop.
92
Notes:
•
Make sure paper or specialty media does not exceed the maximum paper fill indicator.
•
Load only one size and type of paper or specialty media at a time.
•
Paper or specialty media should lie flat and fit loosely in the multipurpose feeder.
•
If the paper or specialty media is pushed too far into the multipurpose feeder, then press the paper release lever to remove it.
•
Load envelopes with the flap on the right side up and the stamp edge entering the printer first.
Using C748x
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self
‑stick adhesives. These envelopes may severely damage the printer.
93
5
From the printer control panel, verify the paper size and paper type setting for the feeder based on the paper you loaded.
Linking and unlinking trays
The printer links trays when the specified paper size and type are the same. When a linked tray becomes empty, paper feeds from the next linked tray. To prevent trays from linking, assign a unique custom paper type name.
Linking and unlinking trays
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
•
View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
•
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2
Click Settings > Paper Menu.
3
Change the paper size and type settings for the trays you are linking.
•
To link trays, make sure the paper size and type for the tray match that of the other tray.
•
To unlink trays, make sure the paper size or type for the tray does not match that of the other tray.
4
Click Submit.
Note: You can also change the paper size and type settings using the printer control panel. For more information, see
“Setting the paper size and type” on page 78 .
Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer.
The temperature of the fuser varies according to the specified paper type. Printing issues may occur if settings are not properly configured.
Creating a custom name for a paper type
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address field.
Using C748x
Notes:
•
View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
•
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2
Click Settings > Paper Menu > Custom Names.
3
Select a custom name, and then type a custom paper type name.
4
Click Submit.
5
Click Custom Types, and then verify if the new custom paper type name has replaced the custom name.
Using the printer control panel
1
From the home screen, navigate to:
> Paper Menu > Custom Names
2
Select a custom name, and then type a custom paper type name.
3
Touch .
4
Touch Custom Types, and then verify that the new custom paper type name has replaced the custom name.
Assigning a custom paper type
Using the Embedded Web Server
Assign a custom paper type name to a tray when linking or unlinking trays.
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
•
View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
•
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2
Click Settings > Paper Menu > Custom Types.
3
Select a custom paper type name, and then select a paper type
Note: Paper is the factory default paper type for all user
‑defined custom names.
4
Click Submit.
Using the printer control panel
1
From the home screen, navigate to:
> Paper Menu > Custom Types
2
Select a custom paper type name, and then select a paper type
Note: Paper is the factory default paper type for all user
‑defined custom names.
3
Touch .
94
Using C748x 95
Printing
Printing forms
Use Forms and Favorites to quickly and easily access frequently used forms or other information that is regularly printed.
Before you can use this application, first set it up on the printer. For more information, see
1
From the home screen, navigate to:
Forms and Favorites > select the form from the list > enter the number of copies > adjust other settings
2
Apply the changes.
Printing a document
Printing a document
1
From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded.
2
Send the print job:
For Windows users a
With a document open, click File > Print.
b
Click Properties, Preferences, Options, or Setup.
c
Adjust the settings, if necessary.
d
Click OK > Print.
For Macintosh users a
Customize the settings in the Page Setup dialog:
1
With a document open, choose File > Page Setup.
2
Choose a paper size or create a custom size to match the paper loaded.
3
Click OK.
b
Customize the settings in the Print dialog:
1
With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2
From the Print dialog and pop
‑up menus, adjust the settings if necessary.
Note: To print on a specific paper type, adjust the paper type setting to match the paper loaded, or select the appropriate tray or feeder.
3
Click Print.
Printing in black and white
From the home screen, navigate to:
> Settings > Print Settings > Quality Menu > Print Mode > Black Only >
Using C748x 96
Adjusting toner darkness
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
•
View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
•
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2
Click Settings > Print Settings > Quality Menu > Toner Darkness.
3
Adjust the toner darkness setting.
4
Click Submit.
Using Max Speed and Max Yield
The Max Speed and Max Yield settings let you choose between a faster print speed or a higher toner yield. Max Yield is the factory default setting.
•
Max Speed—This lets you print in either black or color depending on what is set in the printer driver. The printer prints in color unless Black Only is selected in the printer driver.
•
Max Yield—This lets you switch from black to color based on the color content found on each page. Frequent color mode switching can result in slower printing if the content of pages is mixed.
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
•
View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
•
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2
Click Settings > Print Settings > Setup Menu.
3
From the Printer Usage list, select Max Speed or Max Yield.
4
Click Submit.
Using the printer control panel
1
From the home screen, navigate to:
> Settings > Print Settings > Setup Menu
2
From the Printer Usage list, select Max Speed or Max Yield.
3
Touch .
Using C748x
Printing from a flash drive or mobile device
Printing from a flash drive
Notes:
•
Before printing an encrypted PDF file, you will be prompted to enter the file password from the printer control panel.
•
You cannot print files for which you do not have printing permissions.
1
Insert a flash drive into the USB port.
97
Notes:
•
A flash drive icon appears on the home screen and in the held jobs icon when a flash drive is installed.
•
If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive.
•
If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these print jobs are processed, you may need to view the held jobs list to print documents from the flash drive.
Warning—Potential Damage: Do not touch the USB cable, any network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A loss of data can occur.
Using C748x
2
From the printer control panel, touch the document you want to print.
3
Touch the arrows to specify the number of copies for printing, and then touch Print.
Notes:
•
Do not remove the flash drive from the USB port until the document has finished printing.
•
If you leave the flash drive in the printer after leaving the initial USB menu screen, then you can still print files from the flash drive as held jobs.
Supported flash drives and file types
Flash drive
•
Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes)
•
SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes)
Notes:
•
Hi
‑Speed USB flash drives must support the full‑speed standard. Devices supporting only
USB low
‑speed capabilities are not supported.
•
USB flash drives must support the File Allocation Table (FAT) system. Devices formatted with New Technology File System (NTFS) or any other file system are not supported.
File type
Documents:
•
•
.xps
Images:
•
.dcx
•
.gif
•
.JPEG or .jpg
•
.bmp
•
.pcx
•
.TIFF or .tif
•
.png
•
.fls
Printing from a mobile device
To download a compatible mobile printing application, visit
www.lexmark.com/mobile
.
Note: Mobile printing applications may also be available from your mobile device manufacturer.
98
Using C748x 99
Printing confidential and other held jobs
Storing print jobs in the printer
1
From the printer control panel, navigate to:
> Settings > Security > Confidential Print > select the print job type
Print job type
Max Invalid PIN
Confidential Job Expiration
Repeat Job Expiration
Verify Job Expiration
Reserve Job Expiration
Description
Limits the number of times an invalid PIN can be entered.
Note: When the limit is reached, the print jobs for that user name and PIN are deleted.
Lets you hold print jobs in the computer until you enter the PIN from the printer control panel.
Note: The PIN is set from the computer. It must be four digits, using the numbers 0–9.
Lets you print and store print jobs in the printer memory for reprinting.
Lets you print one copy of a print job while the printer holds the remaining copies. It allows you to examine if the first copy is satisfactory. The print job is automatically deleted from the printer memory once all copies are printed.
Lets you store print jobs for printing at a later time. The print jobs are held until deleted from the Held Jobs menu.
Notes:
•
Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs.
•
You can set the printer to store print jobs in the printer memory until you start the print job from the printer control panel.
•
All print jobs that can be initiated by the user at the printer are called held jobs.
2
Touch .
Printing confidential and other held jobs
Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you delete them.
For Windows users
1
With a document open, click File > Print.
2
Click Properties, Preferences, Options, or Setup.
3
Click Print and Hold.
4
Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four
‑digit PIN.
5
Click OK or Print.
Using C748x 100
6
From the printer home screen, release the print job.
•
For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential Jobs > enter the PIN > Print
•
For other print jobs, navigate to:
Held jobs > select your user name > select the print job > specify the number of copies > Print
For Macintosh users
1
With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2
From the print options or Copies & Pages pop
‑up menu, choose Job Routing.
3
Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four
‑digit PIN.
4
Click OK or Print.
5
From the printer home screen, release the print job.
•
For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential Jobs > enter the PIN > Print
•
For other print jobs, navigate to:
Held jobs > select your user name > select the print job > specify the number of copies > Print
Printing information pages
Printing a font sample list
1
From the home screen, navigate to:
> Reports > Print Fonts
2
Touch PCL Fonts or PostScript Fonts.
Printing a directory list
A directory list shows the resources stored in a flash memory or on the printer hard disk.
From the home screen, navigate to:
> Reports > Print Directory
Using C748x 101
Canceling a print job
Canceling a print job from the printer control panel
1
From the printer control panel, touch Cancel Job or press on the keypad.
2
Touch the print job you want to cancel, and then touch Delete Selected Jobs.
Note: If you press on the keypad, then touch Resume to return to the home screen.
Canceling a print job from the computer
For Windows users
1
Open the printers folder, and then select your printer.
2
From the print queue, select the print job you want to cancel, and then delete it.
For Macintosh users
1
From System Preferences in the Apple menu, navigate to your printer.
2
From the print queue, select the print job you want to cancel, and then delete it.
Managing your printer
Finding advanced networking and administrator information
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server —
Security: Administrator's Guide on the Lexmark support Web site at
http://support.lexmark.com
.
Checking the virtual display
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
•
View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
•
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2
Check the virtual display that appears at the top left corner of the screen.
The virtual display works as an actual display would work on a printer control panel.
Printing a menu settings page
From the home screen, navigate to:
Using C748x 102
> Reports > Menu Settings Page
Printing a network setup page
If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.
1
From the home screen, navigate to:
> Reports > Network Setup Page
2
Check the first section of the network setup page, and confirm that the status is Connected.
If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning.
Consult a system support person for a solution, and then print another network setup page.
Checking the status of parts and supplies
Checking the status of parts and supplies on the printer control panel
From the home screen, touch Status/Supplies > View Supplies.
Checking the status of parts and supplies from the Embedded Web Server
Note: Make sure the computer and the printer are connected to the same network.
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
•
View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
•
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2
Click Device Status > More Details.
Using C748x 103
Saving energy
Using Hibernate mode
Hibernate is an ultra
‑low‑power saving mode.
Notes:
•
Three days is the default amount of time before the printer enters Hibernate mode.
•
Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode.
•
If the printer is in Hibernate mode, then the Embedded Web Server is disabled.
1
From the home screen, navigate to:
> Settings > General Settings
2
Touch Press Sleep Button or Press and Hold Sleep Button.
3
Touch Hibernate > .
Using Eco
‑Mode
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
•
View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
•
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2
Click Settings > General Settings > Eco
‑Mode.
3
Select a setting.
Use
Off
Energy
To
Use the factory default settings for all settings associated with Eco
‑Mode.
Notes:
•
Settings that were changed when other modes were selected are reset to the factory default settings.
•
Off supports the performance specifications of the printer.
Reduce energy use, especially when the printer is idle.
Notes:
•
Printer engine motors do not start until a document is ready to print. You may notice a short delay before the first page is printed.
•
The printer enters Sleep mode after one minute of inactivity.
•
The printer display is turned off when the printer is in Sleep mode.
•
Lights on the staple finisher and other optional finishers are turned off when the printer is in
Sleep mode.
Using C748x 104
Use To
Energy/Paper Use all the settings associated with Energy and Paper modes.
Plain Paper Enable the automatic two
‑sided (duplex) printing feature.
4
Click Submit.
Reducing printer noise
Enable Quiet Mode to reduce printer noise.
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
•
View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
•
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2
Click Settings > General Settings > Quiet Mode > select a setting
Use
On
Off
To
Reduce printer noise.
Notes:
•
Print jobs are processed at a reduced speed.
•
Printer engine motors do not start until a document is ready to print. There will be a short delay before the first page is printed.
Use factory default settings.
Note: This setting supports the performance specifications of the printer.
3
Click Submit.
Adjusting Sleep mode
1
From the home screen, navigate to:
> Settings > General Settings > Timeouts > Sleep Mode
2
In the Sleep Mode field, select the number of minutes the printer is idle before it enters Sleep mode.
3
Apply the changes.
Restoring factory default settings
If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings. For more information, see
“Printing a menu settings page” on page 101 .
If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All
Settings option. For more information, see
Using C748x 105
Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All downloads stored in the RAM are deleted. Downloads stored in the flash memory or in a printer hard disk are not affected.
From the home screen, navigate to:
> Settings > General Settings > Factory Defaults > Restore Now >
Securing the printer
Locking the system board
To limit access to the system board, attach a security lock to the printer in the location identified in the illustration. The printer is compatible with most laptop computer security locks.
Statement of Volatility
Your printer contains various types of memory that can store device and network settings, and user data.
Types of memory
Volatile memory
Non-volatile memory
Hard disk memory
Description
Your printer uses standard Random Access Memory (RAM) to temporarily buffer user data during simple print and copy jobs.
Your printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used to store the operating system, device settings, network information, scanner and bookmark settings, and embedded solutions.
Some printers have a hard disk drive installed. The printer hard disk is designed for device-specific functionality. This lets the device retain buffered user data from complex scan, print, copy, and fax jobs, as well as form data, and font data.
Using C748x 106
Erase the content of any installed printer memory in the following circumstances:
•
The printer is being decommissioned.
•
The printer hard disk is being replaced.
•
The printer is being moved to a different department or location.
•
The printer is being serviced by someone from outside your organization.
•
The printer is being removed from your premises for service.
•
The printer is being sold to another organization.
Disposing of a printer hard disk
Note: Some printer models may not have a printer hard disk installed.
In high
‑security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises.
•
Degaussing—Flushes the hard disk with a magnetic field that erases stored data
•
Crushing—Physically compresses the hard disk to break component parts and render them unreadable
•
Milling—Physically shreds the hard disk into small metal bits
Note: Most data can be erased electronically, but the only way to guarantee that all data is completely erased is to physically destroy each hard disk where data is stored.
Erasing volatile memory
The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffered data, simply turn off the printer.
Erasing non
‑volatile memory
•
Individual settings, device and network settings, security settings, and embedded solutions—Erase information and settings by selecting Wipe All Settings in the Configuration menu.
•
Fax data—Erase fax settings and data by selecting Wipe All Settings in the Configuration menu.
1
Turn off the printer.
2
Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully powered up, the touch screen displays a list of functions, instead of the standard home screen icons.
3
Touch Wipe All Settings.
The printer will restart several times during this process.
Note: Wipe All Settings securely removes device settings, solutions, jobs, faxes, and passwords from the printer memory.
4
Touch Back > Exit Config Menu.
The printer will perform a power
‑on reset, and then return to normal operating mode.
Using C748x 107
Erasing printer hard disk memory
Notes:
•
Some printer models may not have a printer hard disk installed.
•
Configuring Erase Temporary Data Files in the printer menus lets you remove residual confidential material left by print jobs by securely overwriting files that have been marked for deletion.
Using the printer control panel
1
Turn off the printer.
2
Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully turned on, the touch screen displays a list of functions.
3
Touch Wipe Disk, and then touch one of the following:
•
Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass.
•
Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by a verification pass. A secure overwrite is compliant with the DoD 5220.22
‑M standard for securely erasing data from a hard disk. Highly confidential information should be wiped using this method.
4
Touch Yes to proceed with disk wiping.
Notes:
•
A status bar will indicate the progress of the disk wiping task.
•
Disk wiping can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks.
5
Touch Back > Exit Config Menu.
The printer will perform a power
‑on reset, and then return to normal operating mode.
Configuring printer hard disk encryption
Enable the hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen.
Note: Some printer models may not have a printer hard disk installed.
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
•
View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
•
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2
Click Settings > Security > Disk Encryption.
Note: Disk Encryption appears in the Security Menu only when a formatted, non
‑defective printer hard disk is installed.
3
From the Disk encryption menu, select Enable.
Using C748x 108
Notes:
•
Enabling disk encryption will erase the content of the printer hard disk.
•
Disk encryption can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks.
4
Click Submit.
Using the printer control panel
1
Turn off the printer.
2
Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. Once the printer is fully powered up, the touch screen displays a list of functions, instead of standard home screen icons such as Copy or
Fax.
3
Touch Disk Encryption > Enable.
Note: Enabling disk encryption will erase the contents of the printer hard disk.
4
Touch Yes to proceed with disk wiping.
Notes:
•
Do not turn off the printer during the encryption process. Doing so may result in loss of data.
•
Disk encryption can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks.
•
A status bar will indicate the progress of the disk wiping task. After the disk has been encrypted, the printer will return to the Enable/Disable screen.
5
Touch Back > Exit Config Menu.
The printer will perform a power
‑on reset, and then return to normal operating mode.
Finding printer security information
In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons. For more information, visit the
Lexmark security Web page
.
You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information:
1
Go to
www.lexmark.com
, and then navigate to Support & Downloads > select your printer.
2
Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.
Paper and specialty media guidelines 109
Paper and specialty media guidelines
Notes:
•
Make sure that the paper size, type, and weight are set correctly on the computer or control panel.
•
Flex, fan, and straighten specialty media before loading them.
•
The printer may print at a reduced speed to prevent damage to the fuser.
•
For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark support Web site at
http://support.lexmark.com
.
Using specialty media
Tips on using letterhead
•
Use letterhead designed specifically for laser/LED printers.
•
Print samples on the letterhead being considered for use before buying large quantities.
•
Before loading letterhead, flex the sheets to prevent them from sticking together.
•
Page orientation is important when printing on letterhead.
Source
Standard and optional trays
One
‑ or two‑sided
printing
One
‑sided
Printable side
Load preprinted letterhead faceup.
Paper orientation
Place the top edge of the sheet with the header toward the front of the tray.
Standard and optional trays Two
‑sided
Load preprinted letterhead facedown.
Place the top edge of the sheet with the header toward the rear of the tray.
Multipurpose feeder One
‑sided
Load preprinted letterhead facedown.
When loading in shortedge orientation, place the top edge of the sheet with the header toward the rear of the multipurpose feeder.
When loading in long-edge orientation, place the top edge of the sheet with the header on the left of the multipurpose feeder.
Multipurpose feeder Two
‑sided
Load preprinted letterhead faceup.
Place the top edge of the sheet with the header toward the front of the multipurpose feeder.
Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser/LED printers.
Paper and specialty media guidelines 110
Tips on using transparencies
•
Print a test page on the transparencies being considered for use before buying large quantities.
•
Feed transparencies from the multipurpose feeder only.
•
From the Paper menu, set the MP Feeder Type to Transparency.
•
Use transparencies designed specifically for laser printers. Transparencies must be able to withstand temperatures of 230°C (446°F) without melting, discoloring, offsetting, or releasing hazardous emissions.
•
To prevent print quality problems, avoid getting fingerprints on the transparencies.
•
Before loading transparencies, flex the stack to prevent sheets from sticking together.
•
We recommend Lexmark transparencies. For ordering information, see the Lexmark Web site at
www.lexmark.com
.
Tips on using envelopes
Print samples on the envelopes being considered for use before buying large quantities.
•
Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure that the envelopes can withstand temperatures up to 220°C (446°F) without sealing, wrinkling, curling excessively, or releasing hazardous emissions.
•
For best performance, use envelopes made from 90
‑g/m
2
(24
‑lb bond) paper or 25% cotton. All‑cotton envelopes must not exceed 70
‑g/m
2
(20
‑lb bond) weight.
•
Use only new envelopes from undamaged packages.
•
To optimize performance and minimize jams, do not use envelopes that:
–
Have excessive curl or twist.
–
Are stuck together or damaged in any way.
–
Have windows, holes, perforations, cutouts, or embossing.
–
Have metal clasps, string ties, or folding bars.
–
Have an interlocking design.
–
Have postage stamps attached.
–
Have any exposed adhesive when the flap is in the sealed or closed position.
–
Have bent corners.
–
Have rough, cockle, or laid finishes.
•
Adjust the width guides to fit the width of the envelopes.
Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal envelopes.
Tips on using labels
The printer supports the following types of labels designed for laser/LED printers:
•
One
‑sided paper labels
•
Vinyl, pharmacy, and double
‑sided labels
•
Vertical marketing labels
For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at
http://support.lexmark.com
.
Paper and specialty media guidelines 111
When printing on labels:
•
Use labels designed specifically for laser/LED printers. Check with the manufacturer or vendor to verify that:
–
The labels can withstand temperatures up to 225°C (437°F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions.
Note: Labels can be printed at a higher fusing temperature up to 225°C (437°F) if Label Weight is set to
Heavy. Select this setting using the Embedded Web Server, or from the Paper menu on the printer control panel.
–
Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25 psi (172 kPa) pressure without delaminating, oozing around the edges, or releasing hazardous fumes.
•
Do not use labels with slick backing material.
•
Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.
•
Do not use labels with exposed adhesive.
•
Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die
‑cuts of the label.
•
Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.) away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.
•
If zone coating of the adhesive is not possible, then remove a 1.6 mm (0.06 in.) strip on the leading and driver edge, and use a non
‑oozing adhesive.
•
Portrait orientation works best, especially when printing bar codes.
Tips on using card stock
Card stock is heavy, single
‑ply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly impact print quality. Print samples on the card stock being considered for use before buying large quantities.
•
From the Paper menu, set the Paper Type to Card Stock.
•
Select the appropriate Paper Texture setting.
•
Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper handling problems.
•
Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 220°C (446°F) without releasing hazardous emissions.
•
Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting introduces semi
‑liquid and volatile components into the printer.
•
Use grain short card stock when possible.
Paper guidelines
Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of the paper or specialty media before buying large quantities.
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock.
Paper and specialty media guidelines 112
Weight
The printer trays can automatically feed paper weights up to 90 g/m
2
(24 lb bond) grain long paper. The manual feeder can automatically feed paper weights up to 163 g/m
2
(43 lb bond) grain long paper. Paper lighter than 60 g/m
2
(16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75 g/m
2
(20 lb bond) grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 in.), we recommend 90 g/m
2
(24 lb) or heavier paper.
Note: Duplex printing is supported only for 60–90 g/m
2
(16–24 lb bond) paper.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems.
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too smooth, it can cause paper feeding or print quality issues. Always use paper between 100–300 Sheffield points; smoothness between 150–250 Sheffield points produces the best print quality.
Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that can degrade its performance.
Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to
48 hours before printing. Extend the time several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper.
For 60–90 g/m
2
(16–24 lb bond) paper, grain long paper is recommended.
Fiber content
Most high
‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
•
Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper
•
Preprinted papers with chemicals that may contaminate the printer
•
Preprinted papers that can be affected by the temperature in the printer fuser
Paper and specialty media guidelines 113
•
Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.), such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
•
Coated papers (erasable bond), synthetic papers, thermal papers
•
Rough
‑edged, rough or heavily textured surface papers, or curled papers
•
Recycled papers that fail EN12281:2002 (European)
•
Paper weighing less than 60 g/m
2
(16 lb)
•
Multiple
‑part forms or documents
Selecting paper
Using appropriate paper prevents jams and helps ensure trouble
‑free printing.
To help avoid jams and poor print quality:
•
Always use new, undamaged paper.
•
Before loading paper, know the recommended print side. This information is usually indicated on the package.
•
Do not use paper, paper labels, or card stock that has been cut or trimmed by hand.
•
Do not mix sizes, types, or weights in the same source; mixing results in jams.
•
Do not use coated papers unless they are specifically designed for electrophotographic printing.
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
•
Use grain long for 60–90 g/m
2
(16–24 lb) paper.
•
Use only forms and letterhead printed using an offset lithographic or engraved printing process.
•
Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat
‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation
‑set or oil‑based generally meet these requirements; latex inks might not.
When in doubt, contact the paper supplier.
Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions.
Using recycled paper and other office papers
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study demonstrating that recycled paper produced by major mills in the US fed as well as non-recycled paper. However, no blanket statement can be made that all recycled paper will feed well.
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper.
•
Low moisture content (4–5%)
Paper and specialty media guidelines 114
•
Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European)
Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much rougher papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very well in laser printers, despite surface texture. Before using these types of paper, consult your paper supplier.
•
Suitable sheet-to-sheet coefficient of friction (0.4–0.6)
•
Sufficient bending resistance in the direction of feed
Recycled paper, paper of lower weight (<60 g/m
2
[16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and paper that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required for reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing, consult your paper supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing conditions).
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
•
For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent. Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative humidity between 40 and 60 percent.
•
Store paper in cartons, on a pallet or shelf, rather than on the floor.
•
Store individual packages on a flat surface.
•
Do not store anything on top of individual paper packages.
•
Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and wrapper help keep the paper clean, dry, and flat.
Paper and specialty media guidelines 115
Supported paper sizes, types, and weights
The following tables provide information on standard and optional paper sources and the sizes, types, and weights of paper they support.
Note: For an unlisted paper size, select the closest larger listed size.
Supported paper sizes
Paper size and dimension
Standard
550
‑sheet tray
Optional
550
‑sheet tray
Optional
550
‑sheet
specialty media drawer
Optional
2,000
‑sheet
high
‑capacity
feeder
Multipurpose feeder
Manual paper
Manual envelope
Duplex
A4
210 x 297 mm
(8.27 x 11.7 in.)
A5
148 x 210 mm
(5.83 x 8.27 in.)
A6
105 x 148 mm
(4.13 x 5.83 in.)
JIS B5
182 x 257 mm
(7.17 x 10.1 in.)
Letter
215.9 x 279.4 mm
(8.5 x 11 in.)
Legal
215.9 x 355.6 mm
(8.5 x 14 in.)
Executive
184.2 x 266.7 mm
(7.25 x 10.5 in.)
X
2
2
2
2
2
2
X
1
1
1
1
1
1
1
2
2
2
1
1
2
X
X
X
X
1
1
1
2
2
2
2
2
2
2
2
2
2
2
2
2
2
X
X
X
X
X
X
X
X
Oficio (México)
215.9 x 340.4 mm
(8.5 x 13.4 in.)
Folio
215.9 x 330.2 mm
(8.5 x 13 in.)
2
2
2
2
2
2
X
X
2
2
2
2
X
X
1
Source supports paper size with size sensing.
2
Source supports paper size without size sensing.
3
Paper size is supported if set to US.
4
Paper size is supported if set to metric.
5
Paper size is supported if its length is between 8.27 in. (210 mm) and 14 in. (355.6 mm); and its width is between 5.5 in. (139.7 mm) and 8.5 in. (215.9 mm) in short
‑edge loading orientation.
6
This size setting formats the envelope for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified by the software program.
7
Turn Size Sensing off to support universal sizes that are close to standard media sizes.
Paper and specialty media guidelines 116
Paper size and dimension
Standard
550
‑sheet tray
Optional
550
‑sheet tray
Optional
550
‑sheet
specialty media drawer
Optional
2,000
‑sheet
high
‑capacity
feeder
X
Multipurpose feeder
Manual paper
Manual envelope
Duplex
Statement
139.7 x 215.9 mm
(5.5 x 8.5 in.)
Universal
7
148 x 210 mm to
215.9 x 355.6 mm
(5.83 x 8.27 in. to
8.5 x 14 in.)
X
Universal
7
76.2 x 127 mm
(3 x 5 in.) to
215.9 x 1219.2 mm
(8.5 x 48 in.)
7 3/4 Envelope
(Monarch)
98.4 x 190.5 mm
(3.875 x 7.5 in.)
X
X
X 9 Envelope
98.4 x 226.1 mm
(3.875 x 8.9 in.)
Com 10 Envelope
104.8 x 241.3 mm
(4.12 x 9.5 in.)
X
2
X
X
X
X
X
1
X
2
2
2
1
X
X
X
X
X
2
2
2
2
2
2
X
X
X
X
2
2
X
X
X
2
2
2
X
X
X
X
5
DL Envelope
110 x 220 mm
(4.33 x 8.66 in.)
C5 Envelope
162 x 229 mm
(6.38 x 9.01 in.)
B5 Envelope
176 x 250 mm
(6.93 x 9.84 in.)
Other Envelope
6
85.7 x 165 mm to
215.9 x 355.6 mm
(3.375 x 6.50 in. to
8.5 x 14 in.)
X
X
X
X
X
X
X
X
1
1
2
2
X
X
X
X
2
2
2
2
X
X
X
X
2
2
2
2
X
X
X
X
1
Source supports paper size with size sensing.
2
Source supports paper size without size sensing.
3
Paper size is supported if set to US.
4
Paper size is supported if set to metric.
5
Paper size is supported if its length is between 8.27 in. (210 mm) and 14 in. (355.6 mm); and its width is between 5.5 in. (139.7 mm) and 8.5 in. (215.9 mm) in short
‑edge loading orientation.
6
This size setting formats the envelope for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified by the software program.
7
Turn Size Sensing off to support universal sizes that are close to standard media sizes.
Paper and specialty media guidelines
Supported paper types and weights
The printer supports 60–220
‑g/m
2
(16–58
‑lb) paper weights.
Note: Labels, transparencies, envelopes, and card stock always print at reduced speed.
Paper type Standard or optional
550
‑sheet tray
Optional
550
‑sheet
specialty media drawer
Optional
2,000
‑sheet
high
‑capacity
feeder
Multipurpose feeder
Manual Paper
Paper
•
Plain
•
Bond
•
Colored
•
Letterhead
•
Preprinted
•
Light
•
Glossy
•
Heavy
•
Heavy Glossy
•
Recycled
Card stock X
X
X
Transparencies
Labels
•
Paper
•
Vinyl
Envelopes
Custom Type [x]
Rough/Cotton
X X X
X
X
X
Manual
Envelope
X
X
Duplex
X
X
X
X
117
Understanding the printer menus
Understanding the printer menus
Menus list
Supplies Menu
Replace Supply
Cyan Cartridge
Magenta Cartridge
Yellow Cartridge
Black Cartridge
Cyan Photoconductor
Magenta Photoconductor
Yellow Photoconductor
Black Photoconductor
Waste Toner Bottle
Fuser
Transfer Module
Paper Menu
Default Source
Paper Size/Type
Configure MP
Substitute Size
Paper Texture
Paper Weight
Paper Loading
Custom Types
Universal Setup
Reports
Menu Settings Page
Device Statistics
Network Setup Page
Network [x] Setup Page
Profiles List
Print Fonts
Print Directory
Asset Report
Settings
General Settings
Flash Drive Menu
Print Settings
Security
Miscellaneous Security Settings
Confidential Print
Erase Temporary Data Files
1
Security Audit Log
Set Date and Time
Network/Ports
Active NIC
Standard Network or Network [x]
2
Standard USB
Parallel [x]
Serial [x]
SMTP Setup
Help
Print All Guides
Color Quality
Print Quality
Printing Guide
Media Guide
Print Defects Guide
Menu Map
Information Guide
Connection Guide
Moving Guide
Supplies Guide
1
This menu appears only when a printer hard disk is installed.
2
Depending on the printer setup, this menu appears as Standard Network, Wireless Network, or Network [x].
118
Understanding the printer menus
Supplies menu
Use
Replace Supply
All
1
All Photoconductors
2
Cyan Photoconductor
Magenta Photoconductor
Yellow Photoconductor
Black Photoconductor
Cyan Cartridge
Early Warning
Low
Invalid
Near End of Life
Replace
Missing
Defective
OK
Unsupported
Magenta Cartridge
Early Warning
Low
Invalid
Near End of Life
Replace
Missing
Defective
OK
Unsupported
To
Reset the supply counter for the replacement photoconductor or for all photoconductors.
•
Select Yes to reset the supply counter.
•
Select No to exit.
Note: Reset the supply counter manually after replacing a photoconductor.
Show the status of the cyan toner cartridge.
Show the status of the magenta toner cartridge.
Yellow Cartridge
Early Warning
Low
Invalid
Near End of Life
Replace
Missing
Defective
OK
Unsupported
1
This menu appears only in non
‑touch‑screen printer models.
2
This menu appears only in touch
‑screen printer models.
Show the status of the yellow toner cartridge.
119
Understanding the printer menus
Use
Black Cartridge
Early Warning
Low
Invalid
Near End of Life
Replace
Missing
Defective
OK
Unsupported
Cyan Photoconductor
Early Warning
Low
Replace
Missing
OK
Magenta Photoconductor
Early Warning
Low
Replace
Missing
OK
Yellow Photoconductor
Early Warning
Low
Replace
Missing
OK
To
Show the status of the black toner cartridge.
Show the status of the cyan photoconductor.
Show the status of the magenta photoconductor.
Show the status of the yellow photoconductor.
Black Photoconductor
Early Warning
Low
Replace
Missing
OK
Show the status of the black photoconductor.
Waste Toner Bottle
Near Full
Replace
Missing
OK
1
This menu appears only in non
‑touch‑screen printer models.
2
This menu appears only in touch
‑screen printer models.
Show the status of the waste toner bottle.
120
Understanding the printer menus
Use
Fuser
Early Warning
Low
Replace
Missing
OK
To
Show the status of the fuser.
Transfer Module
Early Warning
Low
Replace
Missing
OK
1
This menu appears only in non
‑touch‑screen printer models.
2
This menu appears only in touch
‑screen printer models.
Show the status of the transfer module.
Paper menu
Default Source menu
Use
Default Source
Tray [x]
MP Feeder
Manual Paper
Manual Envelope
To
Set a default paper source for all print jobs.
Notes:
•
Tray 1 (standard tray) is the factory default setting.
•
From the Paper menu, Configure MP Feeder must be set to Cassette for
MP Feeder to appear as a menu setting.
Paper Size/Type menu
Use To
Tray [x] Size
A4
A5
JIS B5
Letter
Legal
Executive
Oficio (México)
Folio
Universal
Specify the paper size loaded in each tray.
Notes:
•
Note: Only installed trays are listed in this menu.
The factory default setting depends on the value of Paper Sizes in the
General Settings menu.
•
For trays with automatic paper size sensing, only the size detected by the tray appears.
121
Understanding the printer menus 122
Use
Tray [x] Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Vinyl Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type [x]
MP Feeder Size
A4
A5
A6
JIS B5
Letter
Legal
Executive
Oficio (México)
Folio
Statement
Universal
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
To
Specify the type of paper loaded in each tray.
Notes:
•
•
•
Specify the paper size loaded in the multipurpose feeder.
Notes:
•
Note: Only installed trays are listed in this menu.
Plain Paper is the factory default setting for Tray 1. Custom Type [x] is the factory default setting for all other trays.
If available, a user
‑defined name will appear instead of Custom Type [x].
Use this menu item to configure automatic tray linking.
Letter is the US factory default setting. A4 is the international factory default setting.
•
From the Paper menu, Configure MP Feeder must be set to Cassette for
MP Feeder Size to appear as a menu item.
Understanding the printer menus 123
Use
MP Feeder Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Vinyl Labels
Bond
Envelope
Rough Envelope
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type [x]
To
Specify the type of paper loaded in the multipurpose feeder
Notes:
•
Custom Type [x] is the factory default setting.
•
From the Paper menu, Configure MP Feeder must be set to Cassette for
MP Feeder Type to appear as a menu item.
Manual Paper Size
A4
A5
A6
JIS B5
Letter
Legal
Executive
Oficio (México)
Folio
Statement
Universal
Specify the size of the paper being manually loaded.
Note: Letter is the US factory default setting. A4 is the international factory default setting.
Note: Only installed trays are listed in this menu.
Understanding the printer menus
Use
Manual Paper Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Vinyl Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Roug/Cotton
Custom Type [x]
Manual Envelope Size
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
To
Specify the type of paper being manually loaded.
Note: Plain paper is the factory default setting.
Specify the size of the envelope being manually loaded.
Note: 10 Envelope is the US factory default setting. DL Envelope is the international factory default setting.
Manual Envelope Type
Envelope
Rough Envelope
Custom Type [x]
Specify the type of envelope being manually loaded.
Note: Envelope is the factory default setting.
Note: Only installed trays are listed in this menu.
Configure MP menu
Use
Configure MP
Cassette
Manual
First
To
Determine when the printer selects paper from the multipurpose feeder.
Notes:
•
Cassette is the factory default setting. Cassette configures the multipurpose feeder as the automatic paper source.
•
Manual sets the multipurpose feeder only for manual
‑feed print jobs.
•
First configures the multipurpose feeder as the primary paper source.
124
Understanding the printer menus
Substitute Size menu
Use
Substitute Size
Off
Statement/A5
Letter/A4
All Listed
To
Substitute a specified paper size if the requested paper size is not available.
Notes:
•
All Listed is the factory default setting. All available substitutions are allowed.
•
Off indicates that no size substitutions are allowed.
•
Setting a size substitution lets the print job continue without Change
Paper
appearing.
Paper Texture menu
Use
Plain Texture
Smooth
Normal
Rough
Card Stock Texture
Smooth
Normal
Rough
Transparency Texture
Smooth
Normal
Rough
Recycled Texture
Smooth
Normal
Rough
Glossy Texture
Smooth
Normal
Rough
Heavy Glossy Texture
Smooth
Normal
Rough
Labels Texture
Smooth
Normal
Rough
To
Specify the relative texture of the plain paper loaded.
Note: Normal is the factory default setting.
Specify the relative texture of the card stock loaded.
Notes:
•
Normal is the factory default setting.
•
The options appear only if card stock is supported.
Specify the relative texture of the transparencies loaded.
Note: Normal is the factory default setting.
Specify the relative texture of the recycled paper loaded.
Specify the relative texture of the glossy paper loaded.
Note: Normal is the factory default setting.
Specify the relative texture of the heavy glossy paper loaded.
Note: Normal is the factory default setting.
Specify the relative texture of the labels loaded.
Note: Normal is the factory default setting.
125
Understanding the printer menus
Use
Vinyl Labels Texture
Smooth
Normal
Rough
Bond Texture
Smooth
Normal
Rough
Envelope Texture
Smooth
Normal
Rough
Rough Envelope Texture
Rough
Letterhead Texture
Smooth
Normal
Rough
Preprinted Texture
Smooth
Normal
Rough
Colored Texture
Smooth
Normal
Rough
Light Texture
Smooth
Normal
Rough
Heavy Texture
Smooth
Normal
Rough
Rough/Cotton Texture
Rough
Custom [x] Texture
Smooth
Normal
Rough
To
Specify the relative texture of the vinyl labels loaded.
Note: Normal is the factory default setting.
Specify the relative texture of the bond paper loaded.
Note: Rough is the factory default setting.
Specify the relative texture of the envelopes loaded.
Note: Normal is the factory default setting.
Specify the relative texture of the envelopes loaded.
Note: Rough is the factory default setting.
Specify the relative texture of the letterhead loaded.
Note: Normal is the factory default setting.
Specify the relative texture of the preprinted paper loaded.
Note: Normal is the factory default setting.
Specify the relative texture of the colored paper loaded.
Note: Normal is the factory default setting.
Specify the relative texture of the light paper loaded.
Note: Normal is the factory default setting.
Specify the relative texture of the heavy paper loaded.
Note: Normal is the factory default setting.
Specify the relative texture of the cotton paper loaded.
Specify the relative texture of the custom paper loaded.
Notes:
•
Normal is the factory default setting.
•
The options appear only if custom type is supported.
126
Understanding the printer menus
Paper Weight menu
Heavy Glossy Weight
Light
Normal
Heavy
Labels Weight
Light
Normal
Heavy
Vinyl Labels Weight
Light
Normal
Heavy
Bond Weight
Light
Normal
Heavy
Envelope Weight
Light
Normal
Heavy
Use
Plain Weight
Light
Normal
Heavy
Card Stock Weight
Light
Normal
Heavy
Transparency Weight
Light
Normal
Heavy
Recycled Weight
Light
Normal
Heavy
Glossy Weight
Light
Normal
Heavy
To
Specify the relative weight of the plain paper loaded.
Note: Normal is the factory default setting.
Specify the relative weight of the card stock loaded.
Note: Normal is the factory default setting.
Specify the relative weight of the transparencies loaded.
Note: Normal is the factory default setting.
Specify the relative weight of the recycled paper loaded.
Note: Normal is the factory default setting.
Specify the relative weight of the glossy paper loaded.
Note: Normal is the factory default setting.
Specify the relative weight of the heavy glossy paper loaded.
Note: Normal is the factory default setting.
Specify the relative weight of the labels loaded.
Note: Normal is the factory default setting.
Specify the relative weight of the vinyl labels loaded.
Note: Normal is the factory default setting.
Specify the relative weight of the bond paper loaded.
Note: Normal is the factory default setting.
Specify the relative weight of the envelope loaded.
Note: Normal is the factory default setting.
127
Understanding the printer menus 128
Use
Rough Envelope Weight
Light
Normal
Heavy
Letterhead Weight
Light
Normal
Heavy
Preprinted Weight
Light
Normal
Heavy
Colored Weight
Light
Normal
Heavy
Light Weight
Light
Heavy Weight
Heavy
Rough/Cotton Weight
Light
Normal
Heavy
Custom [x] Weight
Light
Normal
Heavy
To
Specify the relative weight of the rough envelope loaded.
Note: Normal is the factory default setting.
Specify the relative weight of the letterhead loaded.
Note: Normal is the factory default setting.
Specify the relative weight of the preprinted paper loaded.
Note: Normal is the factory default setting.
Specify the relative weight of the colored paper loaded.
Note: Normal is the factory default setting.
Specify the relative weight of the paper loaded.
Specify the relative weight of the paper loaded.
Specify the relative weight of the cotton paper loaded.
Note: Normal is the factory default setting.
Specify the relative weight of the custom paper loaded.
Notes:
•
Normal is the factory default setting.
•
The options appear only when the custom type is supported.
Paper Loading menu
Use
Card Stock Loading
Duplex
Off
Notes:
To
Determine and set two
‑sided printing for all print jobs that specify
Card Stock as the paper type.
•
Off is the factory default setting for all Paper Loading menus.
•
Duplex sets the printer default to two
‑sided printing for every print job unless one‑sided printing is selected from the
Print Properties settings in Windows or from the Print Dialog settings in Macintosh.
•
If Duplex is selected, then all print jobs are sent through the duplex unit, including one
‑sided print jobs.
Understanding the printer menus 129
Use
Recycled Loading
Duplex
Off
Glossy Loading
Duplex
Off
Heavy Glossy Loading
Off
Duplex
Labels Loading
Off
Duplex
Vinyl Labels Loading
Off
Duplex
Bond Loading
Duplex
Off
Letterhead Loading
Duplex
Off
Preprinted Loading
Duplex
Off
Colored Loading
Duplex
Off
Light Loading
Duplex
Off
Heavy Loading
Duplex
Off
Rough/Cotton Loading
Duplex
Off
Notes:
To
Determine and set two
‑sided printing for all print jobs that specify
Recycled as the paper type.
Determine and set two
‑sided printing for all print jobs that specify
Glossy as the paper type.
Determine and set two
‑sided printing for all print jobs that specify
Heavy Glossy as the paper type.
Determine and set two
‑sided printing for all print jobs that specify
Labels as the paper type.
Determine and set two
‑sided printing for all print jobs that specify
Vinyl Labels as the paper type.
Determine and set two
‑sided printing for all print jobs that specify
Bond as the paper type.
Determine and set two
‑sided printing for all print jobs that specify
Letterhead as the paper type.
Determine and set two
‑sided printing for all print jobs that specify
Preprinted as the paper type.
Determine and set two
‑sided printing for all print jobs that specify
Colored as the paper type.
Determine and set two
‑sided printing for all print jobs that specify
Light as the paper type.
Determine and set two
‑sided printing for all print jobs that specify
Heavy as the paper type.
Determine and set two
‑sided printing for all print jobs that specify
Rough or Cotton as the paper type.
•
Off is the factory default setting for all Paper Loading menus.
•
Duplex sets the printer default to two
‑sided printing for every print job unless one‑sided printing is selected from the
Print Properties settings in Windows or from the Print Dialog settings in Macintosh.
•
If Duplex is selected, then all print jobs are sent through the duplex unit, including one
‑sided print jobs.
Understanding the printer menus 130
Use
Custom [x] Loading
Duplex
Off
To
Determine and set two
‑sided printing for all print jobs that specify
Custom [x] as the paper type.
Note: Custom [x] Loading is available only if the custom paper type is supported.
Notes:
•
Off is the factory default setting for all Paper Loading menus.
•
Duplex sets the printer default to two
‑sided printing for every print job unless one‑sided printing is selected from the
Print Properties settings in Windows or from the Print Dialog settings in Macintosh.
•
If Duplex is selected, then all print jobs are sent through the duplex unit, including one
‑sided print jobs.
Custom Types menu
Use
Custom Type [x]
Paper
Card Stock
Transparency
Glossy
Labels
Vinyl Labels
Envelope
Recycled
Paper
Card Stock
Transparency
Glossy
Labels
Vinyl Labels
Envelope
To
Associate a paper or specialty media type with a user
‑defined custom name created in the Embedded Web Server or in MarkVision
TM
Professional.
Notes:
•
Paper is the factory default setting.
•
The custom paper type must be supported in the selected tray or multipurpose feeder in order to print from that source.
Specify a paper type when the Recycled setting is selected in other menus.
Notes:
•
Paper is the factory default setting.
•
The custom paper type must be supported in the selected tray or multipurpose feeder in order to print from that source.
Custom Names menu
Use
Custom Name [x]
To
Specify a custom name for a paper type. This name replaces the Custom Type [x] name in the printer menus.
Note: This menu item appears only in touch
‑screen printer models.
Understanding the printer menus
Universal Setup menu
Use
Units of Measure
Inches
Millimeters
Portrait Width
3–48 inches
76–1219 mm
Portrait Height
3–48 inches
76–1219 mm
Feed Direction
Short Edge
Long Edge
131
To
Specify the unit of measure.
Note: Inches is the US factory default setting. Millimeters is the international factory default setting.
Set the width for a portrait page orientation.
Notes:
•
8.5 inches is the US factory default setting. 216 mm is the international factory default setting.
•
If the specified width exceeds the maximum, then the printer uses the maximum width allowed.
•
The width can be increased in 0.01-inch or in 1-mm increments.
Set the height for a portrait page orientation.
Notes:
•
14 inches is the US factory default setting. 356 mm is the international factory default setting.
•
If the specified height exceeds the maximum, then the printer uses the maximum height allowed.
•
The height can be increased in 0.01-inch or in 1-mm increments.
Specify the feed direction.
Notes:
•
Short Edge is the factory default setting.
•
Long Edge appears only when the paper or specialty media can be loaded in either direction.
Reports menu
Reports menu
Use
Menu Settings Page
Device Statistics
Network Setup Page
To
Print a report containing information about the paper loaded in trays, installed memory, total page count, alarms, timeouts, printer control panel language,
TCP/IP address, status of supplies, status of the network connection, and other information.
Print a report containing printer statistics such as supply information and details about printed pages.
Print a report containing information about the network printer settings, such as the TCP/IP address information.
Note: This menu item appears only in network printers or in printers connected to print servers.
Understanding the printer menus 132
Use
Network [x] Setup Page
Profiles List
Print Fonts
PCL Fonts
PostScript Fonts
Print Directory
Asset Report
To
Print a report containing information about the network printer settings, such as the TCP/IP address information.
Notes:
•
This menu item is available when more than one network option is installed.
•
This menu item appears only in network printers or in printers connected to print servers.
Print a list of profiles stored in the printer.
Note: This menu item appears only when LDSS is enabled.
Print a report of all the fonts available for the printer language currently set in the printer.
Note: A separate list is available for PCL and PostScript emulations.
Print a list of all the resources stored in an optional flash memory card or printer hard disk.
Notes:
•
Job Buffer Size must be set to 100%.
•
Make sure the optional flash memory or printer hard disk is installed correctly and working properly.
•
This menu item appears only when a flash and/or disk option is installed.
Print a report containing printer asset information, such as serial number and model name.
Network/Ports menu
Active NIC menu
Use
Active NIC
Auto
[list of available network cards]
To
Notes:
•
Auto is the factory default setting.
•
This menu item appears only when an optional network card is installed.
Standard Network or Network [x] menus
Note: Only active ports appear in this menu. All inactive ports are omitted.
Understanding the printer menus 133
Use
PCL SmartSwitch
On
Off
PS SmartSwitch
On
Off
NPA Mode
Off
Auto
Network Buffer
Auto
3KB to [maximum size allowed]
Job Buffering
Off
On
Auto
To
Set the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language.
Notes:
•
On is the factory default setting.
•
When Off is used, the printer does not examine incoming data. The printer uses PostScript emulation if PS SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off.
Set the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language.
Notes:
•
On is the factory default setting.
•
When Off is used, the printer does not examine incoming data. The printer uses PCL emulation if PCL SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off.
Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol.
Notes:
•
Auto is the factory default setting.
•
Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated.
Set the size of the network input buffer.
Notes:
•
Auto is the factory default setting.
•
The value can be changed in 1
‑KB increments.
•
The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or
Off.
•
To increase the maximum size range for the Network Buffer, disable or reduce the size of the parallel, serial, and USB buffers.
•
Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated.
Temporarily store print jobs in the printer hard disk before printing. This menu only appears when a formatted disk is installed.
Notes:
•
Off is the factory default setting.
•
On buffers print jobs on the printer hard disk.
•
Auto buffers print jobs only when the printer is busy processing data from another input port.
•
Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated.
Understanding the printer menus 134
Use
Mac Binary PS
On
Off
Auto
To
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
•
Auto is the factory default setting.
•
Off filters print jobs using the standard protocol.
•
On processes raw binary PostScript print jobs.
Display and set the printer network settings.
Note: The Wireless menu appears only when the printer is connected to a wireless network.
Standard Network Setup OR
Network [x] Setup
Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk
Reports menu
To access the menu, navigate to any of the following:
•
Network/Ports menu > Networks/Ports > Standard Network > Standard Network Setup > Reports
•
Network/Ports menu > Networks/Ports > Network [x] > Network [x] Setup > Reports
Use To
Print Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address.
Network Card menu
To access the menu, navigate to any of the following:
•
Network/Ports menu > Network/Ports > Standard Network > Standard Network Setup > Network Card
•
Network/Ports menu > Network/Ports > Network [x] > Network [x] Setup > Network Card
Use
View Card Status
Connected
Disconnected
View Card Speed
Network Address
UAA
LAA
To
View the connection status of the network card.
View the speed of an active network card.
View the network addresses.
Understanding the printer menus
Use
Job Timeout
0, 10–255 seconds
To
Set the amount of time it takes for a network print job to be canceled.
Notes:
•
90 seconds is the factory default setting.
•
A setting value of 0 disables the timeout.
•
If a value of 1–9 is selected, then the setting is saved as 10.
Allow the printer to print a banner page.
Note: Off is the factory default setting.
Banner Page
Off
On
Netmask
Gateway
Enable DHCP
On
Off
Enable RARP
On
Off
Enable BOOTP
On
Off
Enable Auto IP
Yes
No
TCP/IP menu
Note: This menu is available only in network models or printers attached to print servers.
To access the menu, navigate to any of the following:
•
Network/Ports > Standard Network > Standard Network Setup >TCP/IP
•
Network/Ports > Network [x] > Network [x] Setup >TCP/IP
Use
Activate
On
Off
Set Hostname
To
Activate or deactivate TCP/IP.
Note: On is the factory default setting.
IP Address
Set the current TCP/IP host name.
Note: This can be changed only from the Embedded Web Server.
View or change the current TCP/IP address.
Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP.
View or change the current TCP/IP netmask.
View or change the current TCP/IP gateway.
Specify the DHCP address and parameter assignment setting.
Note: On is the factory default setting.
Specify the RARP address assignment setting.
Note: On is the factory default setting.
Specify the BOOTP address assignment setting.
Note: On is the factory default setting.
Specify the Zero Configuration Networking setting.
Note: Yes is the factory default setting.
135
Understanding the printer menus 136
Use
Enable FTP/TFTP
Yes
No
Enable HTTP Server
Yes
No
WINS Server Address
Enable DDNS
Yes
No
Enable mDNS
Yes
No
DNS Server Address
Enable HTTPS
Yes
No
To
Enable the built-in FTP server, which lets you send files to the printer using File Transfer
Protocol.
Note: Yes is the factory default setting.
Enable the built-in Web server (Embedded Web Server). When enabled, you can monitor and manage the printer remotely using a Web browser.
Note: Yes is the factory default setting.
View or change the current WINS server address.
View or change the current DDNS setting
Note: Yes is the factory default setting.
View or change the current mDNS setting.
Note: Yes is the factory default setting.
View or change the current DNS server address.
View or change the current HTTPS setting.
Note: Yes is the factory default setting.
IPv6 menu
To access the menu, navigate to any of the following:
•
Network/Ports menu > Standard Network > Standard Network Setup >IPv6
•
Network/Ports menu > Network [x] > Network [x] Setup > IPv6
Note: This menu is available only in network printers or printers that are attached to print servers.
Use
Enable IPv6
On
Off
Auto Configuration
On
Off
Set Hostname
View Address
View Router Address
Enable DHCPv6
On
Off
To
Enable IPv6 in the printer.
Note: On is the factory default setting.
Specify whether or not the network adapter accepts the automatic IPv6 address configuration entries provided by a router.
Note: On is the factory default setting.
Set the host name.
Note: These settings can be changed only from the Embedded Web
Server.
Enable DHCPv6 in the printer.
Note: On is the factory default setting.
Understanding the printer menus 137
Wireless menu
Note: This menu is available only in printer models connected to a wireless network.
To access the menu, navigate to any of the following:
•
Network/Ports > Standard Network > Standard Network Setup >Wireless
•
Network/Ports > Network [x] > Network [x] Setup > Wireless
Use
Wi
‑Fi Protected Setup (WPS)
Start Push Button Method
Start PIN Method
Enable/Disable WPS Auto
‑detection
Enable
Disable
Network Mode
Infrastructure
Ad hoc
To
Establish a wireless network and enable network security.
Notes:
•
Start Push Button Method connects the printer to a wireless network by pressing buttons on both the printer and the access point (wireless router) within a given period of time.
•
Start PIN Method connects the printer to a wireless network by using a PIN on the printer and entering it into the wireless settings of the access point.
Automatically detect the connection method that an access point with
WPS uses—Start Push Button Method or Start PIN Method.
Note: Disable is the factory default setting.
Specify the network mode.
Notes:
•
Ad hoc is the factory default setting. This configures wireless connection directly between the printer and a computer.
•
Infrastructure lets the printer access a network using an access point.
Specify the wireless standard for the wireless network.
Note: The 802.11b/g/n is the factory default setting.
Compatibility
802.11b/g
802.11b/g/n
Choose Network
View Signal Quality
View Security Mode
Select an available network for the printer to use.
View the quality of the wireless connection.
View the encryption method for the wireless network.
AppleTalk menu
To access the menu, navigate to either of the following:
•
Network/Ports > Standard Network > Standard Network Setup > AppleTalk
•
Network/Ports > Network [x] > Network [x] Setup > AppleTalk
Use
Activate
Yes
No
To
Enable or disable AppleTalk support.
Note: No is the factory default setting.
Understanding the printer menus 138
Use
View Name
To
Show the assigned AppleTalk name.
Note: The AppleTalk name can be changed only from the Embedded Web
Server.
View Address
Show the assigned AppleTalk address.
Note: The AppleTalk address can be changed only from the Embedded Web
Server.
Set Zone
[list of zones available on the network]
Provide a list of AppleTalk zones available on the network.
Note: The default zone for the network is the factory default setting.
Standard USB menu
Use
PCL SmartSwitch
On
Off
PS SmartSwitch
On
Off
NPA Mode
On
Off
Auto
To
Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language.
Notes:
•
On is the factory default setting.
•
When set to Off, the printer does not examine incoming data. The printer uses
PostScript emulation if the PS SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if the PS SmartSwitch is set to
Off.
Set the printer to automatically switch to PS emulation when a print job received through a USB port requires it, regardless of the default printer language.
Notes:
•
On is the factory default setting.
•
When set to Off, the printer does not examine incoming data. The printer uses
PCL emulation if the PCL SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if the PCL SmartSwitch is set to Off.
Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol.
Notes:
•
Auto is the factory default setting. Auto sets the printer to examine data, determine the format, and then process it appropriately.
•
The printer automatically restarts when changing the setting from the printer control panel. The menu selection is then updated.
Understanding the printer menus 139
Use
USB Buffer
Disabled
Auto
3K to [maximum size allowed]
Job Buffering
Off
On
Auto
Mac Binary PS
On
Off
Auto
ENA Address
yyy.yyy.yyy.yyy
ENA Netmask
yyy.yyy.yyy.yyy
ENA Gateway
yyy.yyy.yyy.yyy
To
Set the size of the USB input buffer.
Notes:
•
Auto is the factory default setting.
•
Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes.
•
The USB buffer size value can be changed in 1-K increments.
•
The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or
Off.
•
To increase the maximum size range for the USB Buffer, disable or reduce the size of the parallel, serial, and network buffers.
•
The printer automatically restarts when the setting is changed from the printer control panel. The menu selection is then updated.
Temporarily store print jobs in the printer hard disk before printing.
Notes:
•
Off is the factory default setting.
•
On buffers jobs on the printer hard disk.
•
Auto buffers print jobs only if the printer is busy processing data from another input port.
•
Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated.
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
•
Auto is the factory default setting.
•
On processes raw binary PostScript print jobs.
•
Off filters print jobs using the standard protocol.
Set the network address information for an external print server.
Note: This menu is available only when the printer is attached to an external print server through the USB port.
Set the netmask information for an external print server.
Note: This menu is available only when the printer is attached to an external print server through the USB port.
Set the gateway information for an external print server.
Note: This menu is available only when the printer is attached to an external print server through the USB port.
Parallel [x] menu
Note: This menu appears only when an optional parallel card is installed.
Understanding the printer menus 140
Use
PCL SmartSwitch
On
Off
PS SmartSwitch
On
Off
NPA Mode
On
Off
Auto
Parallel Buffer
Disabled
Auto
3K to [maximum size allowed]
Job Buffering
Off
On
Auto
To
Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language.
Notes:
•
On is the factory default setting.
•
When set to Off, the printer does not examine incoming data. The printer uses
PostScript emulation if PS SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off.
Set the printer to automatically switch to PS emulation when a print job received through a serial port requires it, regardless of the default printer language.
Notes:
•
On is the factory default setting.
•
When set to Off, the printer does not examine incoming data. The printer uses
PCL emulation if PCL SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off.
Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol.
Notes:
•
Auto is the factory default setting.
•
Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated.
Set the size of the parallel input buffer.
Notes:
•
Auto is the factory default setting.
•
Disabled turns off job buffering. Any print jobs already buffered on the printer hard disk are printed before normal processing resumes.
•
The parallel buffer size setting can be changed in 1
‑KB increments.
•
The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or
Off.
•
To increase the maximum size range for the Parallel Buffer, disable or reduce the size of the USB, serial, and network buffers.
•
Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated.
Temporarily store print jobs on the printer hard disk before printing.
Notes:
•
Off is the factory default setting.
•
On buffers print jobs on the printer hard disk.
•
Auto buffers print jobs only if the printer is busy processing data from another input port.
•
Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated.
Understanding the printer menus 141
Use
Advanced Status
On
Off
Protocol
Standard
Fastbytes
Honor Init
On
Off
Parallel Mode 2
On
Off
Mac Binary PS
On
Off
Auto
ENA Address
yyy.yyy.yyy.yyy
ENA Netmask
yyy.yyy.yyy.yyy
ENA Gateway
yyy.yyy.yyy.yyy
To
Enable bidirectional communication through the parallel port.
Notes:
•
On is the factory default setting.
•
Off disables parallel port negotiation.
Specify the parallel port protocol.
Notes:
•
Fastbytes is the factory default setting. It provides compatibility with most existing parallel ports and is the recommended setting.
•
Standard tries to resolve parallel port communication problems.
Determine if the printer honors printer hardware initialization requests from the computer.
Notes:
•
Off is the factory default setting.
•
The computer requests initialization by activating the Init signal from the parallel port. Many personal computers activate the Init signal each time the computer is turned on.
Determine if the parallel port data is sampled on the leading or trailing edge of a strobe.
Note: On is the factory default setting.
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
•
Auto is the factory default setting.
•
Off filters print jobs using the standard protocol.
•
On processes raw binary PostScript print jobs.
Set the network address information for an external print server.
Note: This menu item is available only if the printer is attached to an external print server through the USB port.
Set the netmask information for an external print server.
Note: This menu item is available only if the printer is attached to an external print server through the USB port.
Set the gateway information for an external print server.
Note: This menu item is available only if the printer is attached to an external print server through the USB port.
Serial [x] menu
Note: This menu appears only when an optional serial card is installed.
Understanding the printer menus 142
Use
PCL SmartSwitch
On
Off
PS SmartSwitch
On
Off
NPA Mode
On
Off
Auto
Serial Buffer
Disabled
Auto
3K to [maximum size allowed]
To
Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language.
Notes:
•
On is the factory default setting.
•
When set to Off, the printer does not examine incoming data. The printer uses
PostScript emulation if PS SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off.
Set the printer to automatically switch to PS emulation when a print job received through a serial port requires it, regardless of the default printer language.
Notes:
•
On is the factory default setting.
•
When set to Off, the printer does not examine incoming data. The printer uses
PCL emulation if PCL SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off.
Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol.
Notes:
•
Auto is the factory default setting. Auto sets the printer to examine data, determine the format, and then processes it appropriately.
•
When set to On, the printer performs NPA processing. If the data is not in NPA format, it is rejected as bad data.
•
When set to Off, the printer does not perform NPA processing.
•
Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated.
Set the size of the serial input buffer.
Notes:
•
Auto is the factory default setting.
•
Disabled turns off job buffering. Any jobs already buffered on the disk are printed before normal processing is resumed.
•
The serial buffer size setting can be changed in 1
‑KB increments.
•
The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or
Off.
•
To increase the maximum size range for the Serial Buffer, disable or reduce the size of the parallel, serial, and network buffers.
•
Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated.
Baud
1200
2400
4800
9600
19200
38400
57600
115200
138200
172800
230400
345600
Data Bits
7
8
Understanding the printer menus
Use
Job Buffering
Off
On
Auto
Protocol
DTR
DTR/DSR
XON/XOFF
XON/XOFF/DTR
XONXOFF/DTRDSR
Robust XON
On
Off
143
To
Temporarily store print jobs on the printer hard disk before printing.
Notes:
•
Off is the factory default setting. The printer does not buffer print jobs on the printer hard disk.
•
On buffers print jobs on the printer hard disk.
•
Auto buffers print jobs only if the printer is busy processing data from another input port.
•
Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is then updated.
Select the hardware and software handshaking settings for the serial port.
Notes:
•
DTR is the factory default setting.
•
DTR/DSR is a hardware handshaking setting.
•
XON/XOFF is a software handshaking setting.
•
XON/XOFF/DTR and XON/XOFF/DTR/DSR are combined hardware and software handshaking settings.
Determine whether the printer communicates availability to the computer.
Notes:
•
Off is the factory default setting.
•
This menu item applies only to the serial port if Serial Protocol is set to
XON/XOFF.
Specify the rate at which data can be received through the serial port.
Notes:
•
9600 is the factory default setting.
•
138200, 172800, 230400, and 345600 baud rates are only displayed in the
Standard Serial menu. These settings do not appear in the Serial Option 1,
Serial Option 2, or Serial Option 3 menus.
Specify the number of data bits sent in each transmission frame.
Note: 8 is the factory default setting.
Understanding the printer menus 144
Use
Parity
Even
Odd
None
Ignore
Honor DSR
On
Off
To
Set the parity for serial input and output data frames.
Note: None is the factory default setting.
Determine whether the printer uses the DSR Signal.
Notes:
•
Off is the factory default setting.
•
DSR is a handshaking signal used by most serial cables. The serial port uses
DSR to distinguish data sent by the computer from data created by electrical noise in the serial cable. The electrical noise can cause stray characters to print. Set this to On to prevent stray characters from printing.
SMTP Setup menu
Use
Primary SMTP Gateway
Primary SMTP Gateway Port
Secondary SMTP Gateway
Secondary SMTP Gateway Port
To
Specify SMTP server gateway and port information.
Note: 25 is the default SMTP gateway port.
SMTP Timeout
5–30
Reply Address
Specify the amount of time in seconds before the server stops trying to send an e
‑mail.
Note: 30 seconds is the factory default setting.
Specify a reply address of up to 128 characters in the e-mail sent by the printer.
Use SSL
Disabled
Negotiate
Required
Set the printer to use SSL for increased security when connecting to the
SMTP server.
Notes:
SMTP Server Authentication
No authentication required
Login/Plain
CRAM
‑MD5
Digest
‑MD5
NTLM
Kerberos 5
•
Disabled is the factory default setting.
•
When the Negotiate setting is used, the SMTP server determines if
SSL will be used.
Specify the type of user authentication required for scan to e
‑mail privileges.
Note: “No authentication required” is the factory default setting.
*
This menu appears only in touch
‑screen printer models.
Understanding the printer menus 145
Use
Device
‑Initiated E‑mail
None
Use Device SMTP Credentials
User
‑Initiated E‑mail
*
None
Use Device SMTP Credentials
Use Session User ID & Password
Use Session E
‑mail address & Password
Prompt User
Device Userid
To
Specify what credentials will be used when communicating to the SMTP server. Some SMTP servers require credentials to send an e-mail.
Notes:
•
None is the factory default setting for Device
‑Initiated E‑mail and
User
‑Initiated E‑mail.
•
Device Userid and Device Password are used to log in to the SMTP server when Use Device SMTP Credentials is selected.
Device Password
Kerberos 5 Realm
NTLM Domain
*
This menu appears only in touch
‑screen printer models.
Security menu
Miscellaneous Security Settings menu
Use
Login Restriction
Login failures
1–10
Failure time frame
1–60
Lockout time
1–60
Panel Login Timeout
1–900
Remote Login Timeout
1–120
To
Limit the number and time frames of failed login attempts from the printer control panel before all users are locked out.
Notes:
•
“Login failures” specifies the number of failed login attempts before users are locked out. 3 is the factory default setting.
•
“Failure time frame” specifies the time frame in minutes when failed login attempts can be made before users are locked out. 5 is the factory default setting.
•
“Lockout time” specifies how many minutes users are locked out after exceeding the login failures limit. 5 is the factory default setting.
•
Panel Login Timeout specifies how many minutes the printer remains idle on the home screen before automatically logging the user off. 30 seconds is the factory default setting.
•
Remote Login Timeout specifies how many minutes a remote interface (for example, a Web page) can remain idle before automatically logging the user off. 10 is the factory default setting.
Understanding the printer menus 146
Confidential Print menu
Use
Max Invalid PIN
Off
2–10
To
Limit the number of times an invalid PIN can be entered.
Notes:
•
This menu appears only when a formatted, non-defective printer hard disk is installed.
•
Once the limit is reached, the print jobs for that user name and PIN are deleted.
Confidential Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Limit the amount of time a confidential print job stays in the printer before it is deleted.
Notes:
•
If the “Confidential Job Expiration” setting is changed while confidential print jobs reside in the printer RAM or printer hard disk, then the expiration time for those print jobs does not change to the new default value.
•
If the printer is turned off, then all confidential jobs held in the printer RAM are deleted.
Repeat Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Verify Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Set a time limit on how long the printer stores print jobs.
Set a time limit on how long the printer stores print jobs needing verification.
Reserve Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Set a time limit on how long the printer stores print jobs for printing at a later time.
Note: Off is the factory default setting.
Erase Temporary Data Files menu
Erase Temporary Data Files deletes only print job data on the printer hard disk that are not currently in use by the file system. All permanent data on the hard disk are preserved, such as downloaded fonts, macros, and held jobs.
Note: This menu appears only when a formatted, working hard disk is installed.
Understanding the printer menus 147
Use
Wiping Mode
Off
Auto
Manual
Automatic Method
Single pass
Multi
‑pass
Manual Method
Single pass
Multi
‑pass
Scheduled Method
Single pass
Multi
‑pass
To
Specify the mode for erasing temporary data files.
Note: Auto is the factory default setting.
Specify a method for automatic disk wiping.
Notes:
•
Single pass is the factory default setting.
•
Highly confidential information should be erased using only the Multiple pass method.
Specify a method for manual disk wiping.
Note: Single pass is the factory default setting.
Specify a method for a scheduled disk wiping.
Note: Single pass is the factory default setting.
Security Audit Log menu
Use
Export Log
To
Enable an authorized user to export the audit log.
Notes:
•
To export the audit log from the printer control panel, attach a flash drive into the printer.
•
From the Embedded Web Server, download the audit log into a computer.
Specify whether audit logs are deleted.
Note: Yes is the factory default setting.
Delete Log
Yes
No
Configure Log
Enable Audit
Yes
No
Enable Remote Syslog
No
Yes
Remote Syslog Facility
0–23
Severity of events to log
0–7
Specify whether and how audit logs are created.
Notes:
•
Enable Audit determines if events are recorded in the secure audit log and remote syslog. Yes is the factory default setting.
•
Enable Remote Syslog determines if logs are sent to a remote server. No is the factory default setting.
•
Remote Syslog Facility determines the value used to send logs to the remote syslog server. 4 is the factory default setting.
•
Severity of events to log records the severity value of each event. 4 is the factory default setting.
Understanding the printer menus 148
Set Date and Time menu
Use
Current Date and Time
Manually Set Date and Time
[input date/time]
Time Zone
[list of time zones]
Automatically observe DST
On
Off
Enable NTP
On
Off
To
Show the current date and time settings for the printer.
Enter the date and time.
Notes:
•
For touch
‑screen printer models, date and time are set in YYYY-MM-DD
HH:MM format.
•
Manually setting the date and time sets Enable NTP to No.
•
For non
‑touch‑screen printer models, a wizard allows you to set the date and time in YYYY
‑MM‑DD‑HH:MM.
Select the time zone.
Note: GMT is the factory default setting.
Set the printer to use the applicable daylight saving time (DST) start and end times associated with the printer Time Zone setting.
Note: On is the factory default setting.
Enable Network Time Protocol, which synchronizes the clocks of devices on a network.
Notes:
•
On is the factory default setting.
•
The setting is turned off if you manually set the date and time.
Understanding the printer menus 149
Settings menu
General Settings menu
Use To
Display Language
English
Francais
Deutsch
Italiano
Espanol
Dansk
Norsk
Nederlands
Svenska
Portugues
Suomi
Russian
Polski
Greek
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese
Eco
‑Mode
Off
Energy
Energy/Paper
Paper
Set the language of the text appearing on the display.
Note: Not all languages are available for all models. You may need to install a special hardware for some languages.
Minimize the use of energy, paper, or specialty media.
Notes:
•
For touch
‑screen printer models, touch Eco‑Mode, and then select from the options.
•
Off is the factory default setting. This resets the printer to its factory default settings.
•
Energy minimizes the power used by the printer.
Performance may be affected, but print quality is not.
•
Energy/Paper minimizes the use of power, paper, and specialty media.
•
Paper minimizes the amount of paper and specialty media needed for a print job. Performance may be affected, but print quality is not.
1
This menu appears only in non
‑touch‑screen printer models.
2
This menu appears only in touch
‑screen printer models.
Understanding the printer menus 150
Use
Quiet Mode
Off
On
To
Minimize the printer noise.
Notes:
•
For touch
‑screen printer models, touch Quiet Mode, and then select from the options.
•
Off is the factory default setting. This setting supports the performance specifications of your printer and allows for optimal printing of color
‑rich documents.
•
On configures the printer to produce as little noise as possible.
Run Initial setup
Yes
No
Run the setup wizard.
Note: Yes is the factory default setting.
Keyboard
2
Keyboard Type
English
Francais
Francais Canadien
Deutsch
Italiano
Espanol
Greek
Dansk
Norsk
Nederlands
Svenska
Suomi
Portuguese
Russian
Polski
Swiss German
Swiss French
Korean
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Japanese
Custom Key 1
Specify a language and custom key information for the display keyboard.
1
This menu appears only in non
‑touch‑screen printer models.
2
This menu appears only in touch
‑screen printer models.
Understanding the printer menus 151
Use
Paper Sizes
U.S.
Metric
Displayed Information
2
Left side
Right side
Custom Text [x]
[x] Toner
Fuser
Transfer Module
To
Specify the unit of measurement for paper sizes.
Notes:
•
U.S. is the factory default setting.
•
The initial setting is determined by your country or region selection in the initial setup wizard.
Specify what is displayed on the upper corners of the home screen.
For Left side and Right side, select from the following options:
None
IP Address
Hostname
Contact Name
Location
Date/Time mDNS/DDNS Service Name
Zero Configuration Name
Custom Text [x]
Model Name
For the [x] Toner, [x] Fuser, and Transfer Module menus, select from the following options:
When to display
Do not display
Display
Message to Display
Default
Alternate
Default
[text entry]
Alternate
[text entry]
Notes:
•
IP Address is the factory default setting for Left side.
•
Date/Time is the factory default setting for Right side.
•
Do not display is the factory default setting for When to display.
•
Default is the factory default setting for Message to
Display.
1
This menu appears only in non
‑touch‑screen printer models.
2
This menu appears only in touch
‑screen printer models.
Understanding the printer menus
Use
Displayed Information
2
Waste Toner Bottle
Paper Jam
Load Paper
Service Errors
To
Customize the displayed information for supplies.
Select from the following options:
Display
No
Yes
Message to Display
Default
Alternate
Default
[text entry]
Alternate
[text entry]
Notes:
•
No is the factory default setting for Display.
•
Default is the factory default setting for Message to
Display.
Home screen customization
Change Language
Search Held Jobs
Held Jobs
USB Drive
Profiles and Solutions
2
Bookmarks
Jobs by user
Forms and Favorites
2
Eco
‑Settings
2
Showroom
2
Change Background
2
Date Format
2
[MM
‑DD‑YYYY]
[DD
‑MM‑YYYY]
[YYYY
‑MM‑DD]
Time Format
2
12 hour A.M./P.M.
24 hour clock
Change the icons that appear on the home screen.
For each icon, select from the following options:
Display
Do Not Display
Format the date.
Note: [MM
‑DD‑YYYY] is the U.S. factory default setting.
[DD
‑MM‑YYYY] is the international factory default setting.
Format for the time.
Note: 12 hour A.M./P.M. is the factory default setting.
Screen Brightness
20–100
2
Specify the brightness of the display.
Note: 100 is the factory default setting.
1
This menu appears only in non
‑touch‑screen printer models.
2
This menu appears only in touch
‑screen printer models.
152
Understanding the printer menus 153
Use
Audio Feedback
2
Button Feedback
On
Off
Volume
1–10
Show Bookmarks
2
Yes
No
Web Page Refresh Rate
2
30–300
To
Set the audio volume for the buttons.
Notes:
•
On is the factory default setting for Button Feedback.
•
5 is the factory default setting for Volume.
Specify whether bookmarks are displayed from the Held Jobs area.
Note: Yes is the factory default setting.
Contact Name
2
Location
2
Specify the number of seconds between Embedded Web Server refreshes.
Note: 120 is the factory default setting.
Specify a contact name.
Note: The contact name is stored on the Embedded Web
Server.
Specify the location.
Note: The location will be stored on the Embedded Web Server.
Alarms
Alarm Control
Cartridge Alarm
Set an alarm when the printer requires user intervention.
For each alarm type, select from the following options:
Off
Single
Continuous
Notes:
•
For touch
‑screen printer models, touch Cartridge Alarm, and then select from the options.
•
Single is the factory default setting. This sounds several quick beeps.
•
Continuous repeats several quick beeps in a regular interval.
Timeouts
Standby Mode
2
Disabled
1–240
Set the amount of time in minutes before the printer enters a lower power state.
Note: 15 minutes is the factory default setting.
1
This menu appears only in non
‑touch‑screen printer models.
2
This menu appears only in touch
‑screen printer models.
Understanding the printer menus 154
Use
Timeouts
Sleep Mode
Disabled
1–180
To
Set the amount of time the printer waits after a job is printed before it goes into a reduced power state.
Notes:
•
20 minutes is the factory default setting.
•
Lower settings conserve more energy, but may require longer warm
‑up times.
•
Select the lowest setting if the printer shares an electrical circuit with room lighting.
•
Select a high setting if the printer is in constant use. Under most circumstances, this keeps the printer ready to print with minimum warm
‑up time.
•
Disabled appears only if Energy Conserve is set to Off.
Set the amount of time before the printer enters Hibernate mode.
Note: 3 days is the factory default setting.
Timeouts
Hibernate Timeout
Disabled
1–3 hours
6 hours
1–3 days
1–2 weeks
1 month
Timeouts
Screen Timeout
15–300
Timeouts
Print Timeout
Disabled
1–255
Set the amount of time in seconds the printer waits before returning the display to a Ready state.
Note: 30 is the factory default setting.
Set the amount of time in seconds the printer waits to receive an end
‑of‑job message before canceling the rest of the job.
Notes:
•
90 is the factory default setting.
•
When the timer expires, any partially printed page still in the printer is printed.
•
Print Timeout is available only when using PCL emulation.
Timeouts
Wait Timeout
Disabled
15–65535
Set the amount of time in seconds the printer waits for additional data before canceling a print job.
Notes:
•
40 is the factory default setting.
•
Wait Timeout is available only when the printer is using
PostScript emulation.
1
This menu appears only in non
‑touch‑screen printer models.
2
This menu appears only in touch
‑screen printer models.
Understanding the printer menus 155
Use
Timeouts
Job Hold Timeout
5–255
To
Set the amount of time in seconds the printer waits for user intervention before it holds jobs that require unavailable resources and continues to print other jobs in the print queue.
Notes:
Print Recovery
Auto Continue
Disabled
5–255
Print Recovery
Jam Recovery
On
Off
Auto
•
30 is the factory default setting.
•
This menu appears only when a printer hard disk is installed.
Automatically continue printing from certain offline situations when not resolved within the specified time period.
Note: Disabled is the factory default setting.
Specify whether the printer reprints jammed pages.
Notes:
•
Auto is the factory default setting. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks.
•
On sets the printer to always reprint jammed pages.
•
Off sets the printer to never reprint jammed pages.
Successfully print a page that may not have printed otherwise.
Notes:
Print Recovery
Page Protect
Off
On
Press Sleep Button
Do Nothing
Sleep
Hibernate
Press and Hold Sleep Button
Do Nothing
Sleep
Hibernate
•
Off is the factory default setting. Off prints a partial page when there is not enough memory to print the whole page.
•
On sets the printer to print the entire page.
Determine how the printer, while in idle state, reacts to a short press of the Sleep button.
Note: Sleep is the factory default setting.
Determine how the printer, while in idle state, reacts to a long press of the Sleep button.
Note: Do Nothing is the factory default setting.
Factory Defaults
Do Not Restore
Restore Now
Use the printer factory default settings.
Notes:
1
This menu appears only in non
‑touch‑screen printer models.
2
This menu appears only in touch
‑screen printer models.
•
Do Not Restore is the factory default setting. This keeps the user
‑defined settings.
•
Restore Now returns all printer settings to the factory default settings except Network/Ports menu settings. All downloads stored in the RAM are deleted. Downloads stored in flash memory or in a hard disk are not affected.
Understanding the printer menus 156
Flash Drive menu
Note: This menu appears only in touch
‑screen printer models.
Use
Copies
1–999
To
Specify a default number of copies for each print job.
Note: 1 is the factory default setting.
Set a default paper source for all print jobs.
Note: Tray 1 (standard tray) is the factory default setting.
Paper Source
Tray [x]
MP Feeder
Manual Paper
Manual Envelope
Color
Color
Black Only
Collate
Off (1,1,1,2,2,2)
On (1,2,1,2,1,2)
Sides (Duplex)
1 sided
2 sided
Duplex Binding
Long Edge
Short Edge
Generate color outputs.
Note: Color is the factory default setting.
Stack the pages of a print job in sequence when printing multiple copies.
Note: On is the factory default setting.
Specify whether prints are on one side or on both sides of the paper.
Note: 1 sided is the factory default setting.
Define binding for duplexed pages in relation to paper orientation.
Notes:
•
Long Edge is the factory default setting. Long Edge assumes binding along the long edge of the page (left edge for portrait and top edge for landscape).
•
Short Edge assumes binding along the short edge of the page (top edge for portrait and left edge for landscape).
Specify the orientation of a multiple
‑page document.
Note: Auto is the factory default setting. The printer chooses between portrait and landscape.
Paper Saver Orientation
Auto
Landscape
Portrait
Paper Saver
Off
2
‑Up
3
‑Up
4
‑Up
6
‑Up
9
‑Up
12
‑Up
16
‑Up
Paper Saver Border
None
Solid
Specify that multiple
‑page images be printed on one side of a paper.
Notes:
•
Off is the factory default setting.
•
The number selected is the number of page images that will print per side.
Print a border on each page image.
Note: None is the factory default setting.
Understanding the printer menus
Use
Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Separator Sheets
Off
Between Copies
Between Jobs
Between Pages
Separator Sheet Source
Tray [x]
Manual Feeder
157
To
Specify the positioning of multiple
‑page images.
Notes:
•
Horizontal is the factory default setting.
•
Positioning depends on the number of page images and whether they are in portrait or landscape orientation.
Specify whether blank separator sheets are inserted.
Notes:
•
Off is the factory default setting. No separator sheets are included in the print job.
•
Between Copies inserts a blank sheet between each copy of a print job if
Collation is set to On. If Collation is set to Off, then a blank page is inserted between each set of printed pages, such as after all page 1's and after all page
2's.
•
Between Jobs inserts a blank sheet between print jobs.
•
Between Pages inserts a blank sheet between each page of the print job. This setting is useful when printing transparencies or inserting blank pages in a document for notes.
Specify the paper source for separator sheets.
Notes:
•
Tray 1 (standard tray) is the factory default setting.
•
From the Paper menu, Configure MP must be set to Cassette in order for
Manual Feeder to appear as a menu setting.
Specify whether blank pages are inserted in a print job.
Note: Do Not Print is the factory default setting.
Blank Pages
Do Not Print
Setup menu
Use
Printer Language
PS Emulation
PCL Emulation
To
Set the default printer language.
Notes:
•
PS Emulation is the factory default printer language. PS emulation uses a PS interpreter for processing print jobs.
•
PCL Emulation uses a PCL interpreter for processing print jobs.
•
Setting a printer language as the default does not prevent a software program from sending print jobs that use another printer language.
Understanding the printer menus
Use
Job Waiting
On
Off
Print Area
Normal
Whole Page
Printer Usage
Max Yield
Max Speed
Black Only Mode
On
Off
Download Target
RAM
Flash
Disk
158
To
Specify if print jobs are removed from the print queue when they require unavailable printer options or custom settings. These print jobs are stored in a separate print queue, so other jobs print normally. When the missing information or options are obtained, the stored jobs print.
Notes:
•
Off is the factory default setting.
•
This menu item appears only when a non-read
‑only printer hard disk is installed. This requirement ensures that stored jobs are not deleted if the printer loses power.
Set the logical and physical printable area.
Notes:
•
Normal is the factory default setting. When attempting to print data in the non
‑printable area defined by the Normal setting, the printer clips the image at the boundary.
•
Whole Page allows images to be moved into the non
‑printable area defined by the Normal setting, but the printer clips the image at the Normal setting boundary. This setting affects only pages printed using a PCL 5e interpreter.
This setting has no effect on pages printed using the PCL XL or PostScript interpreter.
Set the printer for a faster print speed or a higher toner yield.
Note: Max Yield is the factory default setting.
Set the printer to print text and graphics using only the black toner cartridge.
Note: Off is the factory default setting.
Set the storage location for downloads.
Notes:
•
RAM is the factory default setting. Downloads stored in RAM are temporary.
•
Storing downloads in flash memory or on a printer hard disk places them in permanent storage. Downloads remain in flash memory or on the printer hard disk even when the printer is turned off.
•
This menu item appears only when a flash or printer hard disk is installed.
•
The menu setting reverts to its factory default value after each power
‑on reset (POR).
Understanding the printer menus
Use
Resource Save
On
Off
Print All Order
Alphabetical
Oldest First
Newest First
Finishing menu
Use
Sides (Duplex)
1 sided
2 sided
Duplex Binding
Long Edge
Short Edge
Copies
1–999
159
To
Specify how the printer handles temporary downloads, such as fonts and macros stored in the RAM, when the printer receives a print job that requires more memory than is available.
Notes:
•
Off is the factory default setting. Off sets the printer to retain downloads only until memory is needed. Downloads are deleted in order to process print jobs.
•
On sets the printer to retain downloads during language changes and printer resets. If the printer runs out of memory, 38 Memory Full appears, but downloads are not deleted.
Specify the order in which held and confidential jobs are printed when Print All Order is selected.
Notes:
•
Alphabetical is the factory default setting.
•
Print jobs always appear in alphabetical order on the printer control panel.
To
Specify whether two
‑sided (duplex) printing is set as the default for all print jobs.
Notes:
•
1 sided is the factory default setting.
•
When two-sided printing is selected and the media is not the same on both sides, the media must be loaded in the trays in a different orientation.
•
When two-sided printing is selected and the media is not the same on both sides, the media must be loaded in the trays in a different orientation.
•
You can set two
‑sided printing in the software program. For Windows users, click File > Print, and then click Properties, Preferences, Options, or Setup. For
Macintosh users, choose File > Print, and then adjust the settings from the print dialog and pop
‑up menus.
Define binding for duplexed pages in relation to paper orientation.
Notes:
•
Long Edge is the factory default setting. Long Edge assumes binding along the long edge of the page (left edge for portrait and top edge for landscape).
•
Short Edge assumes binding along the short edge of the page (top edge for portrait and left edge for landscape).
Specify the default number of copies for each print job.
Note: 1 is the factory default setting.
Understanding the printer menus
Use
Blank Pages
Do Not Print
Collate
Off (1,1,1,2,2,2)
On (1,2,1,2,1,2)
Separator Sheets
Off
Between Copies
Between Jobs
Between Pages
Separator Source
Tray [x]
Manual Feeder
Paper Saver
Off
2
‑Up
3
‑Up
4
‑Up
6
‑Up
9
‑Up
12
‑Up
16
‑Up
Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Paper Saver Orientation
Auto
Landscape
Portrait
To
Specify whether blank pages are inserted in a print job.
Note: Do Not Print is the factory default setting.
Stack the pages of a print job in sequence when printing multiple copies.
Notes:
•
Off is the factory default setting.
•
On stacks the print job in sequence.
Specify whether blank separator sheets are inserted.
Notes:
•
Off is the factory default setting.
•
Between Copies inserts a blank sheet between each copy of a print job if
Collate is set to On. If Collate is set to Off, then a blank page is inserted between each set of printed pages, such as after all page 1's and after all page
2's.
•
Between Jobs inserts a blank sheet between print jobs.
•
Between Pages inserts a blank sheet between each page of a print job. This setting is useful when printing transparencies or when inserting blank pages in a document.
Specify the paper source for separator sheets.
Note: Tray 1 (standard tray) is the factory default setting.
Specify that multiple
‑page images be printed on one side of a paper.
Notes:
•
Off is the factory default setting.
•
The number selected is the number of page images that prints per side.
Specify the positioning of multiple
‑page images.
Notes:
160
•
Horizontal is the factory default setting.
•
Positioning depends on the number of page images and whether they are in portrait or landscape orientation.
Specify the orientation of a multiple
‑page document.
Note: Auto is the factory default setting. The printer chooses between portrait and landscape.
Understanding the printer menus
Use
Paper Saver Border
None
Solid
Quality menu
Use
Print Mode
Color
Black Only
Color Correction
Auto
Off
Manual
Print Resolution
1200 dpi
4800 CQ
Toner Darkness
1–5
Enhance Fine Lines
On
Off
To
Print a border on each page image.
Note: None is the factory default setting.
161
To
Specify whether images are printed in black and white or in color.
Notes:
•
Color is the factory default setting.
•
The printer driver is capable of overriding this setting.
Adjust the color output on the printed page.
Notes:
•
Auto is the factory default setting. Auto applies different color conversion tables to each object on the printed page.
•
Off turns off color correction.
•
Manual allows customization of the color tables using the settings available in the Manual Color menu.
•
Due to the differences in additive and subtractive colors, certain colors that appear on computer monitors are impossible to duplicate on the printed page.
Specify the printed output resolution in dots per inch or color quality (CQ).
Note: 4800 CQ is the factory default setting.
Lighten or darken the printed output.
Notes:
•
4 is the factory default setting.
•
Selecting a smaller number can help conserve toner.
•
If Print Mode is set to Black Only, then a setting of 5 increases toner density and darkness to all print jobs.
•
If Print Mode is set to Color, then a setting of 5 is the same as a setting of 4.
Enable a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts.
Notes:
•
Off is the factory default setting.
•
To set Enhance Fine Lines from the software program, with a document open, click File > Print, and then click Properties, Preferences, Options, or Setup.
•
To set Enhance Fine Lines using the Embedded Web Server, type the printer IP address in a Web browser.
Understanding the printer menus
Use
Color Saver
On
Off
RGB Brightness
‑6 to 6
RGB Contrast
0–5
RGB Saturation
0–5
162
To
Reduce the amount of toner used for graphics and images. The amount of toner used for text is not reduced.
Notes:
•
Off is the factory default setting.
•
On overrides Toner Darkness settings.
Adjust brightness in color outputs.
Notes:
•
0 is the factory default setting.
•
This does not affect files where CMYK color specifications are being used.
Adjust contrast in color outputs.
Notes:
•
0 is the factory default setting.
•
This does not affect files where CMYK color specifications are being used.
Adjust saturation in color outputs.
Notes:
•
0 is the factory default setting.
•
This does not affect files where CMYK color specifications are being used.
Adjust color in printed output by increasing or decreasing the amount of toner used for each color.
Note: 0 is the factory default setting.
Color Balance
Cyan
‑5 to 5
Magenta
‑5 to 5
Yellow
‑5 to 5
Black
‑5 to 5
Reset Defaults
Color Samples
sRGB Display sRGB Vivid
Display—True Black
Vivid
Off—RGB
US CMYK
Euro CMYK
Vivid CMYK
Off—CMYK
Print sample pages for each of the RGB and CMYK color conversion tables used in the printer.
Notes:
•
Selecting any setting prints the sample.
•
Color samples consist of a series of colored boxes along with the RGB or CMYK combination that creates the color observed. These pages can be used to help decide which combinations to use to get the desired printed output.
•
From a browser window, type the IP address of the printer to access a complete list of color sample pages from the Embedded Web Server.
Understanding the printer menus
Use
Manual Color
RGB Image
Vivid sRGB Display
Display True Black sRGB Vivid
Off
RGB Text
Vivid sRGB Display
Display True Black sRGB Vivid
Off
RGB Graphics
Vivid sRGB Display
Display True Black sRGB Vivid
Off
Manual Color
CMYK Image
US CMYK
Euro CMYK
Vivid CMYK
Off
CMYK Text
US CMYK
Euro CMYK
Vivid CMYK
Off
CMYK Graphics
US CMYK
Euro CMYK
Vivid CMYK
Off
Spot Color Replacement
Color Adjust
163
To
Customize the RGB color conversions.
Notes:
•
sRGB Display is the factory default setting for RGB Image. This applies a color conversion table to an output that matches the colors displayed on a computer monitor.
•
sRGB Vivid is the factory default setting for RGB Text and RGB Graphics. sRGB
Vivid applies a color table that increases saturation. This is preferred for business graphics and text.
•
Vivid applies a color conversion table that produces brighter, more saturated colors.
•
Display True Black applies a color conversion table that uses only black toner for neutral gray colors.
•
Off turns off color conversion.
Customize the CMYK color conversions.
Notes:
•
US CMYK is the US factory default setting. US CMYK applies a color conversion table that tries to produce output that matches SWOP color output.
•
Euro CMYK is the international factory default setting. Euro CMYK applies a color conversion table that tries to produce output that matches EuroScale color output.
•
Vivid CMYK increases color saturation for the US CMYK color conversion table.
•
Off turns off color conversion.
Provide the capability to assign specific CMYK values to named spot colors.
Initiate a recalibration of color conversion tables and to allow the printer to make adjustments for color variations in output.
Notes:
•
Calibrating starts when the menu is selected. Calibrating appears on the display until the process is finished.
•
Color variations in output sometimes result from changeable conditions such as room temperature and humidity. Color adjustments are made on printer algorithms. Color alignment is also recalibrated in this process.
Understanding the printer menus 164
Job Accounting menu
Note: This menu item appears only when a formatted, non-defective printer hard disk is installed. Make sure the printer hard disk is not read/write
‑ or write‑protected.
Use To
Job Accounting Log
Off
On
Job Accounting Utilities
Determine and set if the printer creates a log of the print jobs it receives.
Note: Off is the factory default setting.
Print and delete log files or export them to a flash drive.
Determine and set how often a log file is created.
Note: Monthly is the factory default setting.
Accounting Log Frequency
Weekly
Monthly
Log Action at End of Frequency
None
E
‑mail Current Log
E
‑mail & Delete Current Log
Post Current Log
Post & Delete Current Log
Determine and set how the printer responds when the frequency threshold expires.
Note: None is the factory default setting.
Specify the maximum size of the log file before the printer executes the Disk Near
Full Action.
Note: 5 is the factory default setting.
Determine and set how the printer responds when the printer hard disk is nearly full.
Notes:
Disk Near Full Level
Off
1–99
Disk Near Full Action
None
E
‑mail Current Log
E
‑mail & Delete Current Log
E
‑mail & Delete Oldest Log
Post Current Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All Logs
Delete All But Current
Disk Full Action
None
E
‑mail & Delete Current Log
E
‑mail & Delete Oldest Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All Logs
Delete All But Current
URL to Post Logs
•
None is the factory default setting.
•
The value defined in Disk Near Full Level determines when this action is triggered.
Determine and set how the printer responds when disk usage reaches the maximum limit (100MB).
Note: None is the factory default setting.
Determine and set where the printer posts job accounting logs.
Understanding the printer menus
Use
E
‑mail Address to Send Logs
Log File Prefix
165
To
Specify the e
‑mail address to which the device sends job accounting logs.
Specify the prefix you want for the log file name.
Note: The current host name defined in the TCP/IP menu is used as the default log file prefix.
Utilities menu
Use
Remove Held Jobs
Confidential
Held
Not Restored
All
Format Flash
Yes
No
Delete Downloads on Disk
Delete Now
Do Not Delete
Activate Hex Trace
To
Delete confidential and held jobs from the printer hard disk.
Notes:
•
Selecting a setting affects only print jobs that are resident in the printer.
Bookmarks, print jobs on flash drives, and other types of held jobs are not affected.
•
Not Restored removes all Print and Hold jobs that are not restored from the printer hard disk or memory.
Format the flash memory.
Warning—Potential Damage: Do not turn off the printer while the flash memory is being formatted.
Notes:
•
Yes deletes all data stored in flash memory.
•
No cancels the format request.
•
Flash memory refers to the memory added by installing a flash memory card in the printer.
•
The flash memory option card must not be read/write
‑ or write‑protected.
•
This menu item appears only when a non
‑defective flash memory card is installed.
Delete downloads from the printer hard disk, including all held jobs, buffered jobs, and parked jobs.
Notes:
•
Delete Now sets the printer to delete the downloads and allows the display to return to the originating screen after the deletion.
•
Do Not Delete sets the printer display to return to the main Utilities menu for touch
‑screen printer models. When selected in non‑touch‑screen printer models, Do Not Delete sets the printer to return to the originating screen after the deletion.
Assist in isolating the source of a print job problem.
Notes:
•
When activated, all data sent to the printer is printed in hexadecimal and character representation, and control codes are not executed.
•
To exit or deactivate Hex Trace, turn off or reset the printer.
Understanding the printer menus
Use
Coverage Estimator
Off
On
XPS menu
Use
Print Error Pages
Off
On
PDF menu
Use
Scale to Fit
Yes
No
Annotations
Do Not Print
PostScript menu
Use
Print PS Error
On
Off
Lock PS Startup Mode
On
Off
Font Priority
Resident
Flash/Disk
166
To
Provide an estimate of the percentage coverage of toner on a page. The estimate is printed on a separate page at the end of each print job.
Note: Off is the factory default setting.
To
Print a page containing information on errors, including XML markup errors.
Note: Off is the factory default setting.
To
Scale page content to fit the selected paper size.
Note: No is the factory default setting.
Print annotations in a PDF.
Note: Do Not Print is the factory default setting.
To
Print a page containing the PostScript error.
Note: Off is the factory default setting.
Enable users to disable the SysStart file.
Note: Off is the factory default setting.
Establish the font search order.
Notes:
•
Resident is the factory default setting.
•
This menu item appears only when a formatted, non
‑defective flash memory option card or printer hard disk is installed.
•
Make sure the flash memory option or printer hard disk is not read/write
‑, write‑, or password‑protected.
•
Job Buffer Size must not be set to 100%.
Understanding the printer menus
Use
Image Smoothing
On
Off
167
To
Enhance the contrast and sharpness of low
‑resolution images and smoothen their color transitions.
Notes:
•
Off is the factory default setting.
•
Image Smoothing has no effect on images that are 300 dpi or higher in resolution.
PCL Emul menu
Use
Font Source
Resident
Disk
Download
Flash
All
Font Name
Courier 10
Symbol Set
10U PC
‑8
12U PC
‑850
PCL Emulation Settings
Point Size
1.00–1008.00
To
Specify the set of fonts used in the Font Name menu.
Notes:
•
Resident is the factory default setting. It shows the factory default set of fonts downloaded in the RAM.
•
Flash and Disk settings show all fonts resident in that option. Make sure the flash option is properly formatted and is not read/write
‑, or password
‑protected.
•
Download shows all the fonts downloaded in the RAM.
•
All shows all fonts available to any option.
Identify a specific font and where it is stored.
Note: Courier 10 is the factory default setting.
Specify the symbol set for each font name.
Notes:
•
10U PC
‑8 is the US factory default setting. 12U PC‑850 is the international factory default setting.
•
A symbol set is a set of alphabetical and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets are shown.
Change the point size for scalable typographic fonts.
Notes:
•
12 is the factory default setting.
•
Point size refers to the height of the characters in the font. One point equals approximately 0.014 of an inch. This can be increased or decreased in 0.25
‑point increments.
Understanding the printer menus
Use
PCL Emulation Settings
Pitch
0.08–100.00
PCL Emulation Settings
Orientation
Portrait
Landscape
PCL Emulation Settings
Lines per Page
1–255
PCL Emulation Settings
A4 Width
198 mm
203 mm
PCL Emulation Settings
Auto CR after LF
On
Off
PCL Emulation Settings
Auto LF after CR
On
Off
168
To
Specify the font pitch for scalable monospaced fonts.
Notes:
•
10 is the factory default setting.
•
Pitch refers to the number of fixed
‑space characters per inch (cpi). This can be increased or decreased in 0.01
‑cpi increments.
•
For non
‑scalable monospaced fonts, the pitch appears on the display but cannot be changed.
Specify the orientation of text and graphics on a page.
Notes:
•
Portrait is the factory default setting. It prints text and graphics parallel to the short edge of the page.
•
Landscape prints text and graphics parallel to the long edge of the page.
Specify the number of lines that print on each page.
Notes:
•
60 is the US factory default setting. 64 is the international default setting.
•
The printer sets the amount of space between each line based on the
Lines per Page, Paper Size, and Orientation settings. Select the paper size and orientation before setting Lines per Page.
Set the printer to print on A4
‑size paper.
Notes:
•
198 mm is the factory default setting.
•
The 203
‑mm setting sets the width of the page to allow the printing of eighty 10
‑pitch characters.
Specify whether the printer automatically performs a carriage return (CR) after a line feed (LF) control command.
Note: Off is the factory default setting.
Specify whether the printer automatically performs a line feed (LF) after a carriage return (CR) control command.
Note: Off is the factory default setting.
Understanding the printer menus
Use
Tray Renumber
Assign MP Feeder
Off
None
0–199
Assign Tray [x]
Off
None
0–199
Assign Manual Paper
Off
None
0–199
Assign Manual Envelope
Off
None
0–199
Tray Renumber
View Factory Defaults
MPF Default = 8
T1 Default = 1
T2 Default = 4
T3 Default = 5
T4 Default = 20
T5 Default = 21
Env Default = 6
MPaper Default = 2
MEnv Default = 3
Tray Renumber
Restore Defaults
Yes
No
To
Configure the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders.
Notes:
•
Off is the factory default setting.
•
None ignores the Select Paper Feed command. This selection appears only when it is selected by the PCL 5e interpreter.
•
0–199 allows a custom setting to be assigned.
Display the factory default setting assigned to each tray, drawer, or feeder.
169
Return all tray, drawer, and feeder assignments to the factory default settings.
Understanding the printer menus
HTML menu
Use
Font Name
Albertus MT
Antique Olive
Apple Chancery
Arial MT
Avant Garde
Bodoni
Bookman
Chicago
Clarendon
Cooper Black
Copperplate
Coronet
Courier
Eurostile
Garamond
Geneva
Gill Sans
Goudy
Helvetica
Hoefler Text
Intl CG Times
Intl Courier
Intl Univers
Use
Font Size
1–255 pt
Joanna MT
Letter Gothic
Lubalin Graph
Marigold
MonaLisa Recut
Monaco
New CenturySbk
New York
Optima
Oxford
Palatino
StempelGaramond
Taffy
Times
TimesNewRoman
Univers
Zapf Chancery
NewSansMTCS
NewSansMTCT
New SansMTJA
NewSansMTKO
To
Set the default font for HTML documents.
Note: The Times font is used in HTML documents that do not specify a font.
Scale
1–400%
Orientation
Portrait
Landscape
To
Set the default font size for HTML documents.
Notes:
•
12 pt is the factory default setting.
•
Font size can be increased in 1
‑point increments.
Scale the default font for HTML documents.
Notes:
•
100% is the factory default setting.
•
Scaling can be increased in 1% increments.
Set the page orientation for HTML documents.
Note: Portrait is the factory default setting.
170
Understanding the printer menus
Use
Margin Size
8–255 mm
To
Set the page margin for HTML documents.
Notes:
•
19 mm is the factory default setting.
•
Margin size can be increased in 1
‑mm increments.
Specify whether to print backgrounds on HTML documents.
Note: Print is the factory default setting.
Backgrounds
Do Not Print
Image menu
Use
Auto Fit
On
Off
Invert
On
Off
Scaling
Anchor Top Left
Best Fit
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Orientation
Portrait
Landscape
Reverse Portrait
Reverse Landscape
Help menu
Menu item
Print All Guides
Color Quality
Print Quality
Printing Guide
Media Guide
171
To
Select the optimal paper size, scaling, and orientation.
Note: On is the factory default setting. It overrides scaling and orientation settings for some images.
Invert bitonal monochrome images.
Notes:
•
Off is the factory default setting.
•
This setting does not apply to GIF or JPEG images.
Scale the image to fit the selected paper size.
Notes:
•
Best Fit is the factory default setting.
•
When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Set the image orientation.
Note: Portrait is the factory default setting.
Description
Prints all the guides
Provides information about solving color quality issues
Provides information about solving print quality issues
Provides information about loading paper and other specialty media
Provides a list of the paper sizes supported in trays and feeders
Understanding the printer menus
Menu item
Print Defects Guide
Menu Map
Information Guide
Connection Guide
Moving Guide
Supplies Guide
172
Description
Provides a template for determining the cause of repeating print quality defects, and lists settings that can be used to adjust print quality
Provides a list of the control panel menus and settings
Provides help in locating additional information
Provides information about connecting the printer locally (USB) or to a network
Provides instructions for safely moving the printer
Provides information about ordering supplies
Saving money and the environment 173
Saving money and the environment
Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see:
•
The Notices chapter
•
The Environmental Sustainability section of the Lexmark Web site at
www.lexmark.com/environment
•
The Lexmark recycling program at
www.lexmark.com/recycle
By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This chapter outlines the settings and tasks that may yield a greater environmental benefit.
Adjusting the brightness of the printer display
To save energy, or if you have trouble reading the display, adjust its brightness settings.
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the address field.
Notes:
•
View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
•
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2
Click Settings > General Settings.
3
In the Screen Brightness field, enter the brightness percentage you want for the display.
4
Click Submit.
Saving paper and toner
Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantly reduce your carbon footprint by using recycled paper and the following printing suggestions, such as printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper.
Using recycled paper
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser printers. For more information on recycled papers that work well with your printer, see
“Using recycled paper and other office papers” on page 113
.
Saving money and the environment 174
Conserving supplies
Use both sides of the paper
If your printer model supports two
‑sided printing, then you can control whether print appears on one or two sides of the paper.
Notes:
•
Two-sided printing is the default setting in the print driver.
•
For a complete list of supported products and countries, go to
http://support.lexmark.com
.
Place multiple pages on one sheet of paper
You can print up to 16 consecutive pages of a multiple
‑page document onto one side of a single sheet of paper by setting multiple page printing (N
‑Up) for the print job.
Check your first draft for accuracy
Before printing or making multiple copies of a document:
•
Use the preview feature to see how the document looks like before you print it.
•
Print one copy of the document to check its content and format for accuracy.
Avoid paper jams
Correctly set the paper type and size to avoid paper jams. For more information, see
Recycling
Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information, see:
•
The Notices chapter
•
The Environmental Sustainability section of the Lexmark Web site at
www.lexmark.com/environment
•
The Lexmark recycling program at
www.lexmark.com/recycle
Recycling Lexmark products
To return Lexmark products for recycling:
1
Go to
www.lexmark.com/recycle
.
2
Find the product type you want to recycle, and then select your country or region from the list.
3
Follow the instructions on the computer screen.
Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to determine the items they accept.
Saving money and the environment 175
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of. These efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
Returning Lexmark cartridges for reuse or recycling
Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used to return the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also do the following:
1
Go to
www.lexmark.com/recycle
.
2
From the Toner Cartridges section, select your country or region.
3
Follow the instructions on the computer screen.
Maintaining the printer 176
Maintaining the printer
Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer.
Ordering parts and supplies
To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, go to
www.lexmark.com
or contact the place where you purchased the printer.
Ordering a toner cartridge
When a message on the printer display indicates which toner cartridge needs to be replaced, order a new toner cartridge immediately.
For information on replacing a toner cartridge, see the instruction sheet that came with the supply.
Estimated cartridge yield is based on the ISO/IEC 19798 standard (with about 5% coverage per color). Extremely low print coverage (less than 1.25%) for extended periods of time may negatively affect actual yield for that color and may cause cartridge parts to fail prior to exhaustion of toner.
Part name
Cyan Toner Cartridge
Cyan High Yield Toner Cartridge
*
Magenta Toner Cartridge
Magenta High Yield Toner Cartridge
*
Yellow Toner Cartridge
Yellow High Yield Toner Cartridge
*
Lexmark Return Program Cartridge
C746A1CG
C748H1CG
C746A1MG
C748H1MG
C746A1YG
C748H1YG
Black High Yield Toner Cartridge C746H1KG
*
These toner cartridges are supported only in C748x printer models.
Regular cartridge
C746A2CG
C748H2CG
C746A2MG
C748H2MG
C746A2YG
C748H2YG
C746H2KG
Ordering a photoconductor
A message will appear on the printer display when a photoconductor needs to be replaced.
For information on replacing a photoconductor, see the instruction sheet that came with the supply.
Part name
Photoconductor
Photoconductor, Multi
‑Pack
Part number
C734X20G
C734X24G
Notes:
•
All four photoconductors should be replaced at the same time.
•
Reset the maintenance counter back to zero after installing the four new photoconductors.
Maintaining the printer 177
Ordering a fuser or a transfer module
A message on the printer display appears when the fuser or transfer module needs to be replaced.
For information on replacing the fuser or transfer module, see the instruction sheet that came with the supply.
Part name
Fuser
Transfer module
Part number
40X8112 (100 V)
40X8110 (115 V)
40X8111 (230 V)
40X8307
Ordering a waste toner bottle
A message on the printer display appears when the waste toner bottle needs to be replaced.
For information on replacing the waste toner bottle, see the instruction sheet that came with the supply.
Note: Waste toner bottle reuse is not recommended.
Part name
Waste toner bottle
Part number
C734X77G
Using genuine Lexmark parts and supplies
Lexmark printers, parts, and supplies are designed to perform together for superior print quality. We recommend that you use only genuine Lexmark parts and supplies to help extend the life of your product.
Lexmark's warranty does not cover damage caused by non-Lexmark parts and supplies.
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
Do not expose supplies to:
•
Direct sunlight
•
Temperatures above 35°C (95°F)
•
High humidity above 80%
•
Salty air
•
Corrosive gases
•
Heavy dust
Maintaining the printer 178
Replacing parts and supplies
Replacing a toner cartridge
1
Open the front door.
Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the front door open for more than 10 minutes.
2
Pull the green tabs up and out of the specified cartridge to remove it from the printer.
3
Unpack the replacement toner cartridge, and then shake it front
‑to‑back and side‑to‑side to redistribute the toner.
4
Remove the red packing strip from the new cartridge.
Maintaining the printer
5
Insert the new cartridge into the printer.
179
Note: Make sure the cartridge is fully pushed in.
6
Close the front door.
Note: When print becomes faded, immediately order a new cartridge. A message on the printer display specifies what color cartridge is low in toner. You can try to extend the life of the cartridges by pulling them out of the printer and shaking them to redistribute the toner.
Replacing the waste toner bottle
1
Locate the waste toner bottle release button on the left side of the printer.
2
Press the release button to the left, and then pull the waste toner bottle out to remove it from the printer.
1
2
Maintaining the printer
3
Unpack the replacement waste toner bottle.
180
1
2
4
Peel the seal from the side of the full waste toner bottle, and then place it over the hole to seal off the waste toner bottle.
1 2
5
Place the sealed waste toner bottle in the recycling bag.
6
Place the bag into the shipping box used for the replacement part.
1
7
Peel the recycling label off and place it on the shipping box.
1
2
2
Maintaining the printer
8
Insert the new waste toner bottle into the printer.
1
2
Replacing a photoconductor
Notes:
•
Replace all four photoconductors at the same time for optimum print quality.
•
Print quality is affected when the photoconductor is replaced without resetting the supply counter.
1
Open the front door.
181
Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes.
Maintaining the printer
2
Pull the specified photoconductor up, and then slide it to the right to remove it from the printer.
182
2
1
3
Unpack the replacement photoconductor.
1 2 3
Warning—Potential Damage: Do not touch the shiny area on the photoconductor drum. Touching it could damage the photoconductor.
4
Align and insert the left end of the photoconductor, and then press the right end into place.
1
2
Maintaining the printer
5
Remove the red packing strip from the top of the photoconductor.
183
6
Close the front door.
Resetting the maintenance counter
Reset the maintenance counter after installing a new photoconductor.
When a “replace” or “low” message appears
Follow this procedure when a photoconductor is replaced and 84 Replace [color] photoconductor, 84
[Color] photoconductor nearly low
, or 84 [Color] photoconductor low appears:
1
From the printer control panel, navigate to:
> Status/Supplies > > Supply Replaced >
or
> Status/Supplies > Supply Replaced
2
When Replaced [color] photoconductor appears, select Yes. For non
‑touch‑screen printer models, press
Notes:
to confirm.
•
Make sure to replace all four photoconductors at the same time.
•
When Ready appears, the counter is reset.
Maintaining the printer 184
When a “replace” or “low” message does not appear
Follow this procedure when a photoconductor is replaced and a “replace” or “low” message does not appear:
1
From the printer control panel, navigate to:
> Settings > > Supplies Menu > > Replace Supply >
or
> Supplies Menu > Replace Supply
2
Select the button that indicates the supply item you replaced.
•
All
•
Cyan Photoconductor
•
Magenta Photoconductor
•
Yellow Photoconductor
•
Black Photoconductor
3
When [Color] photoconductor replaced appears, select Yes. For non
‑touch screen printer models, press to confirm.
4
Press to return to the home screen.
Cleaning printer parts
Cleaning the interior of the printer
Note: You may need to perform this task after every few months.
Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty.
1
Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the interior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
2
Remove paper from the standard bin and multipurpose feeder.
3
Remove any dust, lint, and pieces of paper around and from inside the printer using a soft brush or vacuum.
4
Use a dry cloth to wipe away loose toner particles.
Warning—Potential Damage: To avoid overexposing the photoconductor unit or imaging unit, do not the leave the door open for more than 10 minutes.
Maintaining the printer
Cleaning the exterior of the printer
1
Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
2
Remove all paper from the printer.
3
Dampen a clean, lint
‑free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the printer.
4
Wipe only the outside of the printer.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.
5
Make sure all areas of the printer are dry before beginning a new print job.
Cleaning the printhead lenses
Clean the printhead lenses when you encounter print quality problems.
1
Open the front door.
Warning—Potential Damage: To avoid overexposing the photoconductor units, do not leave the front door open for more than 10 minutes.
185
2
Remove all four toner cartridges. Do not remove the photoconductor units for this procedure.
Warning—Potential Damage: Do not touch the shiny area on the photoconductor drum. Doing so can damage the photoconductor.
Maintaining the printer
3
Locate the four printhead lenses.
4
Clean the lenses using compressed air.
Warning—Potential Damage: Do not touch the printhead lenses. Doing so may cause damage.
5
Reinstall the four toner cartridges.
6
Close the front door.
Moving the printer
Before moving the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:
•
Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
•
Disconnect all cords and cables from the printer before moving it.
186
Maintaining the printer 187
•
Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty.
Moving the printer to another location
The printer and options can be safely moved to another location by following these precautions:
•
Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart used to move the options must have a surface able to support the dimensions of the options.
•
Keep the printer in an upright position.
•
Avoid severe jarring movements.
Shipping the printer
When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.
Clearing jams 188
Clearing jams
Carefully select paper and specialty media and load them properly to avoid paper jams. If jams occur, then follow the steps outlined in this chapter.
Note: Jam Recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks.
Avoiding jams
Load paper properly
•
Make sure paper lies flat in the tray.
Correct paper loading Incorrect paper loading
•
Do not remove a tray while the printer is printing.
•
Do not load a tray while the printer is printing. Load it before printing, or wait for a prompt to load it.
•
Do not load too much paper. Make sure the stack height does not exceed the maximum paper fill indicator.
•
Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing too tightly against the paper or envelopes.
•
Push the tray in firmly after loading paper.
Use recommended paper
•
Use only recommended paper or specialty media.
•
Do not load wrinkled, creased, damp, bent, or curled paper.
•
Flex and straighten paper before loading it.
•
Do not use paper that has been cut or trimmed by hand.
•
Do not mix paper sizes, weights, or types in the same stack.
Clearing jams 189
•
Make sure all paper sizes and types are set correctly in the printer control panel menus.
•
Store paper per manufacturer recommendations.
Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears on the printer display. Open doors and covers, and remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed papers from all possible locations.
Area name
Inside the printer
Inside the printer
Inside the printer
Standard output bin
Tray [x]
Multipurpose feeder
Jam numbers
200–201
202–203
230
202–203
24x
250
What to do
Open the front door, and then remove the jammed paper from behind the toner cartridge area.
Open the front door, and then remove the jammed paper from under the photoconductor units.
Open the front door, and then remove the jammed paper from under the fuser.
Open the front door, and then remove the jammed paper from the fuser area.
Open the top access cover, and then remove the jammed paper.
Open the front door, and then remove the jammed paper located between the front door and Tray 1.
Remove all paper from the standard output bin, and then remove the jammed paper.
Open each tray, and then remove any jams.
Remove all paper from the multipurpose feeder, and then remove the jammed paper.
Clearing jams 190
200–201 paper jams
Paper jam in the toner cartridge area
1
Open the front door.
Warning—Potential Damage: To avoid overexposing the photoconductor units, do not leave the front door open for more than 10 minutes.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
2
Firmly grasp the jammed paper on each side, and then gently pull it up and out to remove it from behind the toner cartridge area.
Note: Make sure all paper fragments are removed.
3
Close the front door.
4
Depending on your printer model, touch Continue, jam cleared or press .
Clearing jams 191
Paper jam under the photoconductor units
1
Open the front door.
Warning—Potential Damage: To avoid overexposing the photoconductor units, do not leave the front door open for more than 10 minutes.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
2
If lodged under the photoconductor units, then firmly grasp the jammed paper on each side, and then gently pull it out .
3
If the jammed paper is lodged too tightly under the photoconductor units, then remove the photoconductor units and place them on a flat surface.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
1
2
4
Firmly grasp the jammed paper on each side, then gently pull it out, and then reinstall each photoconductor unit.
Note: Make sure all paper fragments are removed.
5
Close the front door.
6
Depending on your printer model, touch Continue, jam cleared or press .
Clearing jams
Paper jam in the fuser area
1
Open the front door.
Warning—Potential Damage: To avoid overexposing the photoconductor units, do not leave the front door open for more than 10 minutes.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
2
Open the printer top access cover.
3
Determine where the jammed paper is located, and then remove it:
a
If the paper is visible under the fuser, then firmly grasp the paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
192
b
If the paper is visible at the top paper guide in the fuser assembly, then firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
c
If paper is not visible, then remove the fuser unit:
Warning—Potential Damage: Do not touch the roller at the center of the fuser unit. Doing so may damage the fuser.
1
Turn the screws on the fuser counterclockwise to loosen them.
Clearing jams
2
Using the handholds on each side, lift and pull the fuser out of the printer.
d
Place the fuser on a flat surface with the blue thumb screws facing you.
e
Pull and then rotate the green rectangular knob clockwise to unlock the top paper guide.
1
2 f
Press the green arrow tab to the left, and then lift the top paper guide.
1
2 g
Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
193
Clearing jams
h
Close the top paper guide. Make sure both sides of the paper guide are firmly seated.
i
Pull and then rotate the green rectangular knob counterclockwise to firmly secure the top paper guide.
1
2 j
Reinstall the fuser unit:
1
Align the fuser unit using the handholds on each side, and then insert it back into the printer.
2
Turn the screws clockwise to fasten the fuser securely.
194
Clearing jams 195
4
Close the printer top access cover, and then close the front door.
5
Depending on your printer model, touch Continue, jam cleared or press .
202–203 paper jams
If the jammed paper is visible in the standard exit bin, then firmly grasp the paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
Paper jam in the fuser area
1
Open the front door.
Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the front doors open for more than 10 minutes.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
2
Open the printer top access cover.
3
Determine where the jammed paper is located, and then remove it:
a
If the jammed paper is visible under the fuser, then firmly grasp the paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
b
If the jammed paper is visible at the top paper guide in the fuser assembly, then firmly grasp the paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
Clearing jams 196
c
If the jammed paper is not visible, then remove the fuser unit:
Warning—Potential Damage: Do not touch the roller at the center of the fuser unit. Doing so may damage the fuser.
1
Turn the screws on the fuser counterclockwise to loosen them.
2
Using the handholds on each side, lift and pull the fuser out of the printer.
d
Place the fuser on a flat surface with the blue thumb screws facing you.
Clearing jams
e
Pull and then rotate the green rectangular knob clockwise to unlock the top paper guide.
1
2 f
Press the green arrow tab to the left, and then lift the top paper guide.
1
2
197
g
Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
h
Close the top paper guide. Make sure both sides of the paper guide are firmly seated.
Clearing jams
i
Pull and then rotate the green rectangular knob counterclockwise to firmly secure the top paper guide.
198
1
2 j
Reinstall the fuser unit:
1
Align the fuser unit using the handholds on each side, and then insert it back into the printer.
2
Turn the screws clockwise to fasten the fuser securely.
4
Close the printer top access cover, and then close the front door.
5
Depending on your printer model, touch Continue, jam cleared or press .
Paper jam inside the top access cover
1
Open the front door.
Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the front doors open for more than 10 minutes.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
2
Open the printer top access cover.
3
Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
4
Close the printer top access cover, and then close the front door.
5
Depending on your printer model, touch Continue, jam cleared or press .
Clearing jams
24x paper jam
Paper jam in Tray 1
1
Open Tray 1.
2
Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3
Close Tray 1.
4
Depending on your printer model, touch Continue, jam cleared or press .
199
Clearing jams
Paper jam in one of the optional trays
1
Open the specified tray.
2
Firmly grasp the jammed paper on each side, and then gently pull it out.
200
Note: Make sure all paper fragments are removed.
3
Close the tray.
4
Depending on your printer model, touch Continue, jam cleared or press .
250 paper jam
1
Press the paper release lever, and then remove any jammed pages from the multipurpose feeder.
1
2
Note: Make sure all paper fragments are removed.
2
Load new paper into the multipurpose feeder.
3
Depending on your printer model, touch Continue, jam cleared or press .
Troubleshooting 201
Troubleshooting
Solving basic printer problems
If there are basic printer problems, or the printer is unresponsive, make sure:
•
The power cord is plugged into the printer and a properly grounded electrical outlet.
•
The electrical outlet is not turned off by any switch or breaker.
•
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
•
Other electronic equipment plugged into the outlet is working.
•
The printer is turned on. Check the printer power switch.
•
The printer cable is securely attached to the printer and the host computer, print server, option, or other network device.
•
All options are properly installed.
•
The printer driver settings are correct.
Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the printer back on. This often fixes the problem.
Understanding the printer messages
An error has occurred with the USB drive. Please remove and reinsert drive.
Try one or more of the following:
•
Remove and reinsert the flash drive.
•
If the error message remains, the flash memory may be defective and require replacement.
Change [paper source] to [custom type name]
Try one or more of the following
•
Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non
‑touch‑screen printer models, press to confirm.
•
Cancel the print job.
Troubleshooting 202
Change [paper source] to [custom type name] load [orientation]
Try one or more of the following
•
Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non
‑touch‑screen printer models, press to confirm.
•
Cancel the print job.
Change [paper source] to [custom string]
Try one or more of the following:
•
Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non
‑touch‑screen printer models, press to confirm.
•
Cancel the print job.
Change [paper source] to [custom string] load [orientation]
Try one or more of the following:
•
Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non
‑touch‑screen printer models, press to confirm.
•
Touch Cancel job to cancel the print job.
Change [paper source] to [paper size]
Try one or more of the following:
•
Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non
‑touch‑screen printer models, press to confirm.
•
Cancel the print job.
Change [paper source] to [paper size] load [orientation]
Try one or more of the following:
•
Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non
‑touch‑screen printer models, press to confirm.
•
Cancel the print job.
Troubleshooting 203
Change [paper source] to [paper type] [paper size]
Try one or more of the following:
•
Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non
‑touch‑screen printer models, press to confirm.
•
Cancel the print job.
Change [paper source] to [paper type] [paper size] load [orientation]
Try one or more of the following:
•
Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non
‑touch‑screen printer models, press to confirm.
•
Cancel the print job.
Close front door
Close the front door of the printer.
Disk corrupted
The printer attempted to recover data on a corrupted hard disk. The hard disk must be reformatted.
Select Format disk to reformat the printer hard disk and clear the message. For non-touch-screen printer models, press to confirm.
Note: Formatting deletes all the files stored on the printer hard disk.
Disk near full. Securely clearing disk space.
Try one or more of the following:
•
Select Continue to clear the message. For non-touch-screen printer models, press to confirm.
•
Delete fonts, macros, and other data stored in the printer hard disk.
•
Install a hard disk with higher capacity.
Disk problem
The printer hard disk must be reformatted.
Select Format disk to reformat the printer hard disk and clear the message. For non-touch-screen printer models, press to confirm.
Note: Formatting deletes all the files stored in the printer hard disk.
Troubleshooting 204
Error reading USB drive. Remove USB.
An unsupported flash drive is inserted. Remove the flash drive, and then install a supported one.
Insert Tray [x]
Insert the specified tray into the printer.
Install Tray [x]
Try one or more of the following:
•
Install the specified tray:
1
Turn the printer off.
2
Unplug the power cord from the wall outlet.
3
Install the specified tray.
4
Connect the power cord to a properly grounded electrical outlet.
5
Turn the printer back on.
•
Cancel the print job.
Load [paper source] with [custom type name]
Try one or more of the following:
•
Load the tray or feeder with the correct paper size and type.
•
To use the paper tray with the correct paper size or type, select Paper loaded, continue on the printer control panel.
For non
‑touch‑screen printer models, press
to confirm.
If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default paper source.
•
Cancel the current job.
Load [paper source] with [custom string]
Try one or more of the following:
•
Load the specified tray or feeder with the correct paper size and type.
•
To use the paper tray with the correct paper size or type, select Paper loaded, continue on the printer control panel.
For non
‑touch‑screen printer models, press
to confirm.
If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default paper source.
•
Cancel the current job.
Troubleshooting 205
Load [paper source] with [paper size]
Try one or more of the following:
•
Load the specified tray or feeder with the correct paper size.
•
To use the paper tray or feeder with the correct paper size, select Paper loaded, continue on the printer control panel. For non
‑touch‑screen printer models, press
to confirm.
If the printer finds a tray that has the correct paper size, then it feeds from that tray. If the printer cannot find a tray with the correct paper size, then it prints from the default paper source.
•
Cancel the current job.
Load [paper source] with [paper type] [paper size]
Try one or more of the following:
•
Load the specified tray or feeder with the correct paper size and type.
•
To use the paper tray or feeder with the correct paper size and type, select Paper loaded, continue on the printer control panel. For non
‑touch‑screen printer models, press
to confirm.
If the printer finds a tray that has the correct paper size and type, then it feeds from that tray. If the printer cannot find a tray with the correct paper size and type, then it prints from the default paper source.
•
Cancel the current job.
Load manual feeder with [custom type name]
Try one or more of the following:
•
Load the feeder with the correct paper size and type.
•
Depending on your printer model, touch Continue or press to clear the message and continue printing.
Note: If no paper is loaded in the feeder when Continue or is selected, then the printer manually overrides the request, and then prints from an automatically selected tray.
•
Cancel the current job.
Load manual feeder with [custom string]
Try one or more of the following:
•
Load the feeder with the correct paper size and type.
•
Depending on your printer model, touch Continue or press to clear the message and continue printing.
Note: If no paper is loaded in the feeder when Continue or is selected, then the printer automatically overrides the request, and then prints from an automatically selected tray.
•
Cancel the current job.
Troubleshooting 206
Load manual feeder with [paper size]
Try one or more of the following:
•
Load the feeder with the correct paper size.
•
Depending on your printer model, touch Continue or press to clear the message and continue printing.
Note: If no paper is loaded in the feeder when Continue or is selected, then the printer manually overrides the request, and then prints from an automatically selected tray.
•
Cancel the current job.
Load manual feeder with [paper type] [paper size]
Try one or more of the following:
•
Load the feeder with the correct paper size and type.
•
Depending on your printer model, touch Continue or press to clear the message and continue printing.
Note: If no paper is loaded in the feeder when Continue or is selected, then the printer manually overrides the request, and then prints from an automatically selected tray.
•
Cancel the current job.
Paper changes needed
Try one or more of the following:
•
Select Use current supplies to clear the message. For non
‑touch‑screen printer models, press
to confirm.
•
Cancel the current print job.
Remove packaging material, [area name]
1
Remove any remaining packaging material from the specified location.
2
Select Continue to clear the message and continue printing. For non
‑touch‑screen printer models, press
to confirm.
Remove paper from standard output bin
1
Remove paper stack from the standard output bin.
2
Select Continue to clear the message and continue printing. For non
‑touch‑screen printer models, press
to confirm.
Troubleshooting 207
Restore held jobs?
Try one or more of the following:
•
Select Restore on the printer control panel to restore all held jobs stored in the printer hard disk. For non
‑touch‑screen printer models, press
to confirm.
•
Select Do not restore if you do not want any print jobs to be restored. For non
‑touch‑screen printer models, press
to confirm.
Some held jobs were not restored
Select Continue to clear the message. For non
‑touch‑screen printer models, press
to confirm.
Note: Held jobs that are not restored remain in the printer hard disk and are inaccessible.
Supply needed to complete job
A supply needed to complete the job is missing. Cancel the current job.
Tray [x] paper size unsupported
The paper size in the specified tray is unsupported. Replace it with a supported paper size.
Unsupported disk
1
Remove the unsupported disk, and then install a supported one.
2
Select Continue to clear the message and continue printing. For non
‑touch screen printer models, press
to confirm.
31.xx Missing or defective [color] cartridge
The specified toner cartridge is either missing or not functioning properly.
•
Remove the specified toner cartridge, and then reinstall it.
•
Remove the specified toner cartridge, and then install a new one.
32.xx [Color] cartridge part number unsupported by device
Remove the specified toner cartridge, and then install a supported one.
Troubleshooting 208
34 Incorrect paper size, open [paper source]
Try one or more of the following:
•
Load the correct paper size in the tray.
•
Select Continue to clear the message and print the job using a different paper tray. For non
‑touch‑screen printer models, press to confirm.
•
Check tray length and width guides and make sure paper is properly loaded in the tray.
•
For Windows users, check the Print Properties settings to make sure the print job is requesting the correct paper size and type.
For Macintosh users, check the Print dialog settings to make sure the print job is requesting the correct paper size and type.
•
Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, then make sure the paper is large enough for the data being printed.
•
Cancel the current print job.
35 Insufficient memory to support Resource Save feature
Try one or more of the following:
•
Select Continue to disable Resource Save and continue printing. For non
‑touch‑screen printer models, press to confirm.
•
To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit the menus to activate the link buffer changes. When Ready appears, enable Resource Save.
•
Install additional memory.
36 Printer service required
Select Continue to clear the message or contact customer support. For non
‑touch‑screen printer models, press to confirm.
37 Insufficient memory for Flash Memory Defragment operation
Try one or more of the following:
•
Select Continue to stop the defragment operation and continue printing. For non
‑touch‑screen printer models, press to confirm.
•
Delete fonts, macros, and other data in the printer memory.
•
Install additional printer memory.
Troubleshooting 209
37 Insufficient memory to collate job
Try one or more of the following:
•
Select Continue to print the portion of the job already stored and begin collating the rest of the print job. For non
‑touch‑screen printer models, press
•
Cancel the current print job.
to confirm.
37 Insufficient memory, some Held Jobs were deleted
The printer deleted some held jobs in order to process current jobs.
Select Continue to clear the message and continue printing. For non
‑touch‑screen printer models, press
to confirm.
37 Insufficient memory, some held jobs will not be restored
The printer is unable to restore some or all of the confidential or held jobs in the printer hard disk.
Select Continue to clear the message. For non
‑touch‑screen printer models, press
to confirm.
38 Memory full
Try one or more of the following:
•
Select Cancel job to clear the message. For non
‑touch‑screen printer models, press
to confirm.
•
Install additional printer memory.
39 Complex page, some data may not have printed
Try one or more of the following:
•
Select Continue to clear the message and continue printing. For non
‑touch‑screen printer models, press
to confirm.
•
Cancel the current print job.
•
Install additional printer memory.
51 Defective flash detected
Try one or more of the following:
•
Select Continue to clear the message and continue printing. For non
‑touch‑screen printer models, press
to confirm.
•
Cancel the current print job.
Troubleshooting 210
52 Not enough free space in flash memory for resources
Try one or more of the following:
•
Select Continue to clear the message and continue printing. For non
‑touch‑screen printer models, press
to confirm.
Downloaded fonts and macros not previously stored in flash memory are deleted.
•
Delete fonts, macros, and other data stored in flash memory.
•
Upgrade to a larger capacity flash memory card.
53 Unformatted flash detected
Try one or more of the following:
•
Select Continue to stop the defragment operation and continue printing. For non
‑touch‑screen printer models, press to confirm.
•
Format the flash memory. If the error message remains, then the flash memory may be defective and may need to be replaced.
54 Network [x] software error
Try one or more of the following:
•
Select Continue to clear the message. For non
‑touch‑screen printer models, press
to confirm.
•
Turn the printer off, wait for about 10 seconds, and then turn the printer back on.
•
Upgrade (flash) the network firmware in the printer. For more information, contact customer support.
54 Serial option [x] error
Try one or more of the following:
•
Check that the serial cable is connected properly and is the correct one for the serial port.
•
Check that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer and on the computer.
•
Select Continue to clear the message. For non
‑touch‑screen printer models, press
to confirm.
•
Turn the printer power off, and then turn it back on.
54 Standard network software error
Try one or more of the following:
•
Select Continue to clear the message. For non
‑touch‑screen printer models, press
to confirm.
•
Turn the printer off, and then turn it back on.
•
Upgrade (flash) the network firmware in the printer or print server. For more information, contact customer support.
Troubleshooting 211
55 Unsupported option in slot [x]
1
Turn the printer off.
2
Unplug the power cord from the wall outlet.
3
Remove the unsupported option card from the printer system board, and then replace it with a supported card.
4
Connect the power cord to a properly grounded electrical outlet.
5
Turn the printer back on.
56 Parallel port [x] disabled
Try one or more of the following:
•
Select Continue to clear the message. For non
‑touch‑screen printer models, press
to confirm.
The printer discards any data received through the parallel port.
•
Make sure the Parallel Buffer menu is not set to Disabled.
56 Serial port [x] disabled
Try one or more of the following:
•
Select Continue to clear the message. For non
‑touch‑screen printer models, press
to confirm.
The printer discards any data received through the serial port.
•
Make sure the Serial Buffer menu is not set to Disabled.
56 Standard USB port disabled
Try one or more of the following:
•
Select Continue to clear the message. For non
‑touch‑screen printer models, press
to confirm.
The printer discards any data received through the USB port.
•
Make sure the USB Buffer menu is not set to Disabled.
56 USB port [x] disabled
Try one or more of the following:
•
Select Continue to clear the message. For non
‑touch‑screen printer models, press
to confirm.
The printer discards any data received through the USB port.
•
Make sure the USB Buffer menu is not set to Disabled.
Troubleshooting
57 Configuration change, some held jobs were not restored
Something has changed in the printer to invalidate the held jobs. Possible changes include:
•
The printer firmware has been updated.
•
Paper input options needed for the print job were removed.
•
The print job was created using data from a device in the USB port and the device is no longer in the USB port.
•
The printer hard disk contains print jobs that were stored while installed in a different printer model.
Select Continue to clear the message. For non
‑touch‑screen printer models, press
to confirm.
58 Input config error
1
Turn the printer off.
2
Unplug the power cord from the wall outlet.
3
Check if all tray configurations are correct. Remove unnecessary trays if needed.
4
Connect the power cord to a properly grounded electrical outlet.
5
Turn the printer back on.
58 Too many disks installed
1
Turn the printer off.
2
Unplug the power cord from the wall outlet.
3
Remove the excess disks.
4
Connect the power cord to a properly grounded electrical outlet.
5
Turn the printer back on.
58 Too many flash options installed
Try one or more of the following:
•
Select Continue to clear the message. For non
‑touch‑screen printer models, press
to confirm.
•
Remove extra flash options:
1
Turn off the printer.
2
Unplug the power cord from the wall outlet.
3
Remove the excess flash memory.
4
Connect the power cord to a properly grounded electrical outlet.
5
Turn the printer back on.
212
Troubleshooting 213
58 Too many trays attached
1
Turn the printer off.
2
Unplug the power cord from the wall outlet.
Note: Optional trays lock together when stacked. Remove stacked trays one at a time from the top down.
3
Remove the additional trays.
4
Connect the power cord to a properly grounded outlet.
5
Turn the printer back on.
59 Incompatible tray [x]
Only options designed specifically for this printer are supported.
Try one or more of the following:
•
Remove the specified tray.
•
Select Continue to clear the message and continue printing without using the specified tray. For non
‑touch‑screen printer models, press to confirm.
61 Remove defective disk
Try one or more of the following:
•
Remove the defective printer hard disk.
•
Install a different printer hard disk before performing any operations that require a printer hard disk.
62 Disk full
Try one or more of the following:
•
Select Continue to clear the message and continue processing. For non
‑touch‑screen printer models, press
to confirm.
•
Delete fonts, macros, and other data stored in the printer hard disk.
•
Install a printer hard disk with larger capacity.
80.xx Fuser near life warning
1
Order a replacement fuser immediately. When print quality is reduced, install the new fuser, following the instruction sheet that came with the replacement part.
2
Select Continue to clear the message and continue printing. For non
‑touch‑screen printer models, press
to confirm.
Troubleshooting 214
80.xx Fuser life warning
•
Order a replacement fuser immediately. When print quality is reduced, install the new fuser, following the instruction sheet that came with the replacement part.
•
Select Continue to clear the message and continue printing. For non
‑touch‑screen printers, press
to confirm.
80.xx Replace fuser
1
Replace the fuser, following the instruction sheet that came with the replacement part.
2
Select Continue to clear the message and continue printing. For non
‑touch‑screen printer models, press
to confirm.
80.xx Fuser missing
Reinsert the fuser into the printer.
For instructions on installing the fuser, select More Information on the printer control panel.
82.xx Waste toner bottle nearly full
Make sure a replacement waste toner bottle has been ordered.
1
Replace the waste toner bottle.
For instructions on installing the waste toner bottle, select More Information on the printer control panel.
2
Select Continue to clear the message and continue printing. For non
‑touch‑screen printer models, press
to confirm.
82.xx Replace waste toner bottle
1
Replace the waste toner bottle.
For instructions on replacing the waste toner bottle, select More Information on the printer control panel.
2
Select Continue to clear the message and continue printing. For non
‑touch‑screen printer models, press
to confirm.
82.xx Waste toner bottle missing
1
Reinsert the waste toner bottle into the printer.
For instructions on installing the waste toner bottle, select More Information on the printer control panel.
2
Select Continue to clear the message and continue printing. For non-touch-screen printer models, press to confirm.
Troubleshooting 215
83.xx Transfer module life warning
•
Select Continue to clear the message and continue printing. For non
‑touch‑screen printer models, press
to confirm.
•
Order a replacement transfer module immediately. When print quality is reduced, install the new transfer module, following the instruction sheet that came with the replacement part.
83.xx Transfer module missing
Reinsert the transfer module into the printer.
For instructions on installing the transfer module, select More Information on the printer control panel.
83.xx Replace transfer module
1
Replace the transfer module
For instructions on installing the transfer module, select More Information on the printer control panel.
2
Select Continue to clear the message and continue printing. For non
‑touch‑screen printer models, press
to confirm.
83.xx Transfer module near life warning
•
Select Continue to clear the message and continue printing. For non
‑touch‑screen printer models, press
to confirm.
•
Order a replacement transfer module immediately. When print quality is reduced, install the new transfer module, following the instruction sheet that came with the replacement part.
84.xx [Color] photoconductor nearly low
1
Order a replacement photoconductor.
2
When print quality is reduced, install the new photoconductor, following the instruction sheet that came with the replacement supply.
Notes:
•
All four photoconductors should be replaced at the same time.
•
Make sure to reset the maintenance counter after replacing the photoconductors for optimum print quality.
3
Select Continue to clear the message and continue printing. For non
‑touch‑screen printer models, press
to confirm.
84.xx [Color] photoconductor low
1
Order a replacement photoconductor immediately.
2
When print quality is reduced, install the new photoconductor, following the instruction sheet that came with the replacement supply.
Troubleshooting 216
Notes:
•
All four photoconductors should be replaced at the same time.
•
Make sure to reset the maintenance counter after replacing the photoconductors for optimum print quality.
3
Select Continue to clear the message and continue printing. For non
‑touch‑screen printer models, press
to confirm.
84.xx Replace [color] photoconductor
1
Replace the photoconductor, following the instruction sheet that came with the replacement supply.
Notes:
•
All four photoconductors should be replaced at the same time.
•
Make sure to reset the maintenance counter after replacing the photoconductors for optimum print quality.
2
Select Continue to clear the message and continue printing. For non
‑touch‑screen printer models, press
to confirm.
84.xx [Color] photoconductor missing
Install the specified color photoconductor.
For instructions on installing the photoconductor, select More Information on the printer control panel.
88.xx [color] cartridge nearly low
Order a replacement for the specified toner cartridge.
88.xx [color] cartridge low
1
Remove the specified cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
2
Firmly shake the cartridge side
‑to‑side and front‑to‑back several times to redistribute the toner.
3
Reinsert the cartridge, and then touch Continue to clear the message and continue printing.
Notes:
•
Repeat this procedure multiple times until the print remains faded. When the print remains faded, replace the cartridge.
•
Have a new cartridge available when the current one no longer prints satisfactorily.
Troubleshooting 217
88.xx [Color] cartridge critically low
The specified toner cartridge is critically low.
1
For instructions on replacing a toner cartridge, select More Information on the printer control panel.
2
Select Continue to clear the message and continue printing. For non
‑touch‑screen printer models, press
to confirm.
88.xx [Color] cartridge very low
The specified print or toner cartridge is very low.
1
For instructions on replacing a cartridge, select More Information on the printer control panel.
2
Select Continue to clear the message and continue printing. For non
‑touch‑screen printer models, press
to confirm.
Solving printing problems
Confidential and other held jobs do not print
These are possible solutions. Try one or more of the following:
P
ARTIAL JOB
,
NO JOB
,
OR BLANK PAGE PRINTS
The print job may contain a formatting error or invalid data.
•
Delete the print job, and then print it again.
•
For PDF documents, recreate the PDF and then print it again.
If you are printing from the Internet, then the printer may be reading multiple job titles as duplicates and deleting all jobs except the first one.
•
For Windows users, open Print Properties. From the Print and Hold dialog, select the "Keep duplicate documents" check box under the User name text box before entering a PIN number.
•
For Macintosh users, save each print job, naming each job differently, and then send the individual jobs to the printer.
M
AKE SURE THE PRINTER HAS SUFFICIENT MEMORY
Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.
Error message about reading USB drive appears
Make sure the flash drive is supported.
Troubleshooting 218
Incorrect characters print
•
Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode.
•
Make sure the SmartSwitch settings are set to On in the Network and USB menus.
Job prints from the wrong tray or on the wrong paper
C
HECK THE PAPER TYPE AND PAPER SIZE SETTINGS
Make sure the paper type setting matches the paper loaded in the tray:
1
From the printer control panel Paper menu, check the paper type and paper size settings.
2
Before sending the job to print, specify the correct type setting:
•
For Windows users, specify the paper type from Print Properties.
•
For Macintosh users, specify the paper type from the Print dialog.
Large jobs do not collate
These are possible solutions. Try one or more of the following:
M
AKE SURE
C
OLLATE IS SET TO
O
N
From the Finishing menu or Print Properties, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.
R
EDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job.
M
AKE SURE THE PRINTER HAS ENOUGH MEMORY
Add printer memory or an optional hard disk.
Multiple
‑language PDF files do not print
The PDF files may contain unavailable fonts.
1
Open the document you want to print in Adobe Acrobat.
2
Click the printer icon > Advanced > Print as image > OK > OK.
Troubleshooting 219
Print jobs do not print
Try one or more of the following:
M
AKE SURE THERE IS NO PROBLEM WITH YOUR PRINTER
From the printer control panel, check the status. If necessary, follow the recovery instructions.
M
AKE SURE THE PRINTER IS READY TO PRINT
Make sure Ready appears on the display before sending a print job.
C
HECK IF A SUPPLY IS MISSING OR NEEDS REPLACEMENT
Remove and then reinstall or replace the supply.
C
HECK IF THE STANDARD EXIT BIN IS FULL
Remove the paper stack from the standard exit bin.
C
HECK IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
M
AKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
•
Verify that you are using the correct printer software.
•
If the printer is connected to your computer through a USB port, then make sure you are running a supported operating system and using a compatible printer software.
M
AKE SURE THE INTERNAL PRINT SERVER IS WORKING PROPERLY
•
Make sure the internal print server is properly installed and that the printer is connected to the network.
•
Print a network setup page and check that the status shows Connected. If the status is Not Connected, then check the network cables, and then try printing the network setup page again. Contact your system support person to make sure the network is functioning correctly.
The printer software is available on the Lexmark Web site at
http://support.lexmark.com
.
M
AKE SURE YOU ARE USING A RECOMMENDED
USB,
SERIAL
,
OR
E
THERNET CABLE
For more information, visit the Lexmark Web site at
http://support.lexmark.com
.
M
AKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.
Troubleshooting 220
Print job takes longer than expected
Try one or more of the following:
R
EDUCE THE COMPLEXITY OF THE PRINT JOB
Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the print job.
T
URN OFF THE
P
AGE
P
ROTECT SETTING
1
Depending on your printer model, press or touch .
2
From the printer control panel, navigate to:
Settings > General Settings > Print Recovery > Page Protect > Off
3
Press or touch .
C
HANGE THE ENVIRONMENTAL SETTINGS
When using Eco
‑Mode or Quiet Mode settings, you may notice a reduction in performance.
Printing slows down
Try one or more of the following:
M
AKE SURE TO USE PAPER NOT NARROW ENOUGH TO INVOKE THE SLOWDOWN MODE
Place larger paper such as Letter and A4 in the tray, and then print the same file.
Note: The slowdown mode functions as designed. This is to protect the fuser from becoming damaged by large temperature differentials across its length.
C
ONTACT CUSTOMER SUPPORT
If the problem continues, then the printer may need to be serviced. For more information, contact customer support.
Printer display is blank
The printer self
‑test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.
If Performing Self Test and Ready do not appear, then turn the printer off, and then contact customer support.
Troubleshooting
Tray linking does not work
These are possible solutions. Try one or more of the following:
L
OAD THE SAME SIZE AND TYPE OF PAPER
•
Load the same size and type of paper in each tray to be linked.
•
Move the paper guides to the correct positions for the paper size loaded in each tray.
U
SE THE SAME
P
APER
S
IZE AND
P
APER
T
YPE SETTINGS
•
Print a menu settings page and compare the settings for each tray.
•
If necessary, adjust the settings from the Paper Size/Type menu.
Note: The standard 550-sheet tray and the multipurpose feeder do not automatically sense the paper size. You must set the size from the Paper Size/Type menu.
Unexpected page breaks
I
NCREASE THE
P
RINT
T
IMEOUT VALUE
1
Depending on your printer model, press or touch .
2
From the printer control panel, navigate to:
Settings > General Settings > Timeouts > Print Timeout
3
Increase the Print Timeout value, and then press or touch to confirm.
Solving home screen application problems
Note: This troubleshooting step applies only to touch-screen printer models.
An application error has occurred
C
HECK THE SYSTEM LOG FOR RELEVANT DETAILS
1
Type the printer IP address or host name in the address field of your Web browser.
If you do not know the IP address or host name of the printer, then you can:
•
View the information on the printer control panel home screen, or in the TCP/IP section under the
Networks/Ports menu.
•
Print a network setup page or menu settings page and locate the information in the TCP/IP section.
2
Click Settings or Configuration.
3
Click Device Solutions > Solutions (eSF) > System tab > Log.
4
From the Filter menu, select an application status.
5
From the Application menu, select an application, and then click Submit.
221
Troubleshooting
C
ONTACT CUSTOMER SUPPORT
If you still cannot isolate the problem, then contact customer support.
Solving option problems
2,000-sheet drawer problems
C
HECK THE DRAWER CONNECTION
Make sure the 2,000
‑sheet drawer is properly connected to the printer.
L
OAD PAPER
If the tray is empty, then load paper in the tray or feeder.
C
LEAR ANY JAMS
Open the tray or feeder, and then remove any jammed paper.
A
VOID PAPER JAMS
•
Flex the paper.
•
Make sure the drawer is properly installed.
•
Make sure paper is loaded correctly.
•
Make sure the paper stack you load does not exceed the maximum fill line indicated in the tray.
•
Make sure the paper or specialty media meets specifications and is not damaged.
•
Make sure the guides are positioned correctly for the paper size loaded.
Cannot detect flash memory card
Make sure the flash memory card is securely connected to the printer system board.
Cannot detect printer hard disk
Make sure the printer hard disk is securely connected to the printer system board.
Internal print server does not operate correctly
Try one or more of the following:
C
HECK THE PRINT SERVER CONNECTIONS
•
Make sure the internal print server is attached securely to the printer system board.
•
Make sure you are using the correct cable and that it is securely connected.
222
Troubleshooting 223
M
AKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For more information on installing the network printing software, do the following:
1
Open the Software and Documentation CD.
2
Click Additional.
3
Under Publications on this CD, select Networking Guide.
Internal Solutions Port does not operate correctly
Try one or more of the following:
C
HECK THE
I
NTERNAL
S
OLUTIONS
P
ORT
(ISP)
CONNECTIONS
Make sure the ISP is securely connected to the printer system board.
C
HECK THE CABLE
Make sure you are using the correct cable and that it is securely connected to the Internal Solutions (ISP) port.
M
AKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For information on installing the network printing software, see the Networking Guide on the Software and
Documentation CD.
Memory card
Make sure the memory card is securely connected to the printer system board.
Option does not operate correctly or quits after it is installed
Try one or more of the following:
R
ESET THE PRINTER
Turn the printer off, wait for about 10 seconds, and then turn the printer on.
C
HECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1
Turn the printer off using the power switch.
2
Unplug the power cord from the wall outlet, and then from the printer.
3
Check the connection between the option and the printer.
M
AKE SURE THE OPTION IS INSTALLED CORRECTLY
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or go to
www.lexmark.com
to view the option instruction sheet.
Troubleshooting 224
M
AKE SURE THE OPTION IS SELECTED
From the computer you are printing from, select the option.
For more information, see
“Adding available options in the print driver” on page 27
.
Paper tray problems
Try one or more of the following:
M
AKE SURE THE PAPER IS LOADED CORRECTLY
1
Open the paper tray.
2
Check for paper jams or misfeeds.
3
Make sure the paper guides are aligned against the edges of the paper.
4
Make sure the paper tray closes properly.
R
ESET THE PRINTER
Turn the printer off, wait about 10 seconds, and then turn the printer on.
M
AKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to
http://support.lexmark.com
to view the paper tray instruction sheet.
USB/parallel interface card does not operate correctly
C
HECK THE
USB/
PARALLEL INTERFACE CARD CONNECTION
Make sure the USB/parallel interface card is securely connected to the printer system board.
C
HECK THE CABLE
Make sure you are using the correct cable and that it is securely connected.
Solving paper feed problems
Paper frequently jams
Try one or more of the following:
C
HECK THE PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty media guidelines.
Troubleshooting 225
M
AKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Make sure the paper does not exceed the maximum paper fill indicator located in the tray or feeder.
M
AKE SURE THE ENTIRE PAPER STACK IS SITTING FLAT IN THE TRAY
Before loading the paper, do the following:
•
Flex the sheets back and forth to loosen them. Do not fold or crease the paper.
•
Straighten the edges on a level surface.
C
HECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
L
OAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it.
Paper jam message remains after jam is cleared
1
Clear any jammed paper from all specified locations.
2
From the printer control panel, select Continue to clear the message. For non
‑touch‑screen printer models, press
to confirm.
Jammed pages are not reprinted
T
URN ON
J
AM
R
ECOVERY
1
Depending on your printer model, press or touch .
2
From the printer control panel, navigate to:
Settings > General Settings > Print Recovery
3
Select the arrows next to Jam Recovery until On or Auto appears.
4
Press or touch to confirm.
Troubleshooting 226
Solving print quality problems
If the solutions here do not correct the problem, contact customer support. You may have a printer part that requires adjustment or replacement.
Characters have jagged or uneven edges
If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software program.
Clipped images
Try one or more of the following:
C
HECK THE GUIDES
Move the width and length guides in the tray to the correct positions for the paper size loaded.
C
HECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1
From the printer control panel Paper menu, check the Paper Size setting.
2
Before sending the job to print, specify the correct size setting:
•
For Windows users, specify the size from Print Properties.
•
For Macintosh users, specify the size from the Page Setup dialog.
Gray background on prints
ABCDE
ABCDE
ABCDE
Try one or more of the following:
Troubleshooting
C
HECK THE BACKGROUND DARKNESS OR REMOVAL SETTING
•
Adjust the darkness to a lighter setting.
•
Increase the background removal setting.
M
AKE SURE THERE IS NO WORN OR DEFECTIVE PRINT OR TONER CARTRIDGE
Replace the worn or defective cartridge.
Incorrect margins
A B C D
A B C D
A B C D
These are possible solutions. Try one or more of the following:
C
HECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
C
HECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1
From the printer control panel Paper menu, check the Paper Size setting.
2
Before sending the job to print, specify the correct size setting:
•
For Windows users, specify the size from Print Properties.
•
For Macintosh users, specify the size from the Page Setup dialog.
Light colored line, white line, or incorrectly colored line appears on prints
ABCDE
ABCDE
A B C D E
A B C D E
A B C D E
Try one or more of the following:
227
Troubleshooting
M
AKE SURE THERE IS NO DEFECTIVE PRINT OR TONER CARTRIDGE
Replace the worn or defective cartridge.
For more information, see the instruction sheet that came with the replacement part.
M
AKE SURE THE TRANSFER MODULE IS NOT DEFECTIVE
Replace the defective transfer module.
For more information, see the instruction sheet that came with the replacement part.
Paper curl
Try one or more of the following:
C
HECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1
From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2
Before sending the print job, specify the correct paper type setting:
•
For Windows users, specify the paper type from Print Properties.
•
For Macintosh users, specify the paper type from the Print dialog.
L
OAD PAPER FROM A FRESH PACKAGE
Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.
Print irregularities
228
Try one or more of the following:
L
OAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it.
Troubleshooting
C
HECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1
From the Paper menu on the printer control panel, check the Paper Type and Paper Weight settings.
2
Before sending the print job, specify the correct paper type setting:
•
For Windows users, specify the paper type from Print Properties.
•
For Macintosh users, specify the paper type from the Print dialog.
A
VOID TEXTURED PAPER WITH ROUGH FINISHES
M
AKE SURE THERE IS NO DEFECTIVE PRINT OR TONER CARTRIDGE
Replace the worn or defective cartridge.
M
AKE SURE THE TRANSFER MODULE IS NOT DEFECTIVE
Replace the defective transfer module.
For more information, see the instruction sheet that came with the replacement part.
M
AKE SURE THE FUSER IS NOT DEFECTIVE
Replace the defective fuser.
For more information, see the instruction sheet that came with the replacement part.
Print is too dark
229
Try one or more of the following:
C
HECK THE DARKNESS
,
BRIGHTNESS
,
AND CONTRAST SETTINGS
•
From the Quality menu on the printer control panel, select a lower value for these settings.
•
For Windows users, change these settings from Print Properties.
•
For Macintosh users:
1
Choose File > Print.
2
From the print options pop-up menu, choose Printer Features.
3
Choose a lower value for the Toner Darkness, Brightness, and Contrast settings.
Troubleshooting 230
L
OAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it.
A
VOID TEXTURED PAPER WITH ROUGH FINISHES
C
HECK THE
P
APER
T
YPE SETTING
Make sure the paper type setting matches the paper loaded in the tray or feeder:
•
From the Paper menu on printer control panel, check the Paper Type setting.
•
For Windows users, check this setting from Print Properties.
•
For Macintosh users, check this setting from the Print dialog.
Print is too light
Try one or more of the following:
C
HECK THE DARKNESS
,
BRIGHTNESS
,
AND CONTRAST SETTINGS
The Toner Darkness setting may be too light, the Brightness setting may be too light, or the Contrast setting may be too low.
•
Change these settings from the printer control panel Quality menu.
•
For Windows users, change these settings from Print Properties
•
For Macintosh users:
1
Choose File > Print.
2
From the print options pop-up menu, choose Printer Features.
3
Choose a higher value for the Toner Darkness, Brightness, and Contrast settings.
L
OAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture from high humidity. Store paper in its original wrapper until you use it.
A
VOID TEXTURED PAPER WITH ROUGH FINISHES
Troubleshooting 231
C
HECK THE
P
APER
T
YPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray or feeder:
•
From the printer control panel Paper menu, check the Paper Type setting.
•
For Windows users, check this setting from Print Properties.
•
For Macintosh users, check this setting from the Print dialog.
M
AKE SURE THE PRINT OR TONER CARTRIDGE IS NOT LOW ON TONER
1
Remove the cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
2
Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3
Reinsert the cartridge.
Note: If print quality does not improve, then replace the cartridge of the color that is not printing.
C
ONTACT CUSTOMER SUPPORT
If the problem continues, then the printer may need to be serviced.
Printer is printing blank pages
Try one or more of the following:
M
AKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE PRINT OR TONER CARTRIDGE
Remove the cartridge and make sure the packing material is properly removed. Reinstall the cartridge.
M
AKE SURE THE PRINT OR TONER CARTRIDGE IS NOT LOW ON TONER
1
Remove the cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
2
Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3
Reinsert the cartridge.
Note: If print quality does not improve, then replace the cartridge of the color that is not printing.
Troubleshooting 232
)
)
)
C
ONTACT CUSTOMER SUPPORT
If the problem continues, then the printer may need to be serviced.
Repeating defects appear on prints
Try one or more of the following:
R
EPLACE THE PRINT OR TONER CARTRIDGE
Replace the cartridge of the color with the repeating defect, if the defects occur in the following instances:
•
Every 33 mm (1.30 in.) of the page
•
Every 35.3 mm (1.39 in.) of the page
R
EPLACE THE PHOTOCONDUCTOR
Replace the photoconductor of the color with the repeating defect, if the defects occur in the following instances:
•
Every 28.3 mm (1.11 in.) of the page
•
Every 72.4 mm (2.85 in.) of the page
R
EPLACE THE FUSER
Replace the fuser if print defects occur in the following instances:
•
Every 47.4 mm (1.87 in.) of the page
•
Every 94.8 mm (3.73 in.) of the page
•
Every 113 mm (4.45 in.) of the page
Shadow images appear on prints
Troubleshooting 233
C
HECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray:
1
From the Paper menu on the printer control panel, check the Paper Type and Paper Weight settings.
2
Before sending the job to print, specify the correct paper type setting:
•
For Windows users, specify the paper type from Print Properties.
•
For Macintosh users, specify the paper type from the Print dialog.
M
AKE SURE THE PHOTOCONDUCTOR IS NOT DEFECTIVE
Replace the defective photoconductor.
M
AKE SURE THE PRINT OR TONER CARTRIDGE IS NOT LOW ON TONER
1
Remove the cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
2
Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3
Reinsert the cartridge.
Note: If print quality does not improve, then replace the cartridge.
C
ONTACT CUSTOMER SUPPORT
If the problem continues, the printer may need to be serviced.
Skewed print
C
HECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
C
HECK THE PAPER
Make sure you are using paper that meets the printer specifications.
Solid color or black pages appear on prints
Troubleshooting 234
M
AKE SURE THE PHOTOCONDUCTOR IS NOT DEFECTIVE AND IS INSTALLED CORRECTLY
Remove and then reinstall the photoconductor. If the problem continues, then the photoconductor may need to be replaced.
M
AKE SURE THE PRINT OR TONER CARTRIDGES ARE INSTALLED CORRECTLY
,
ARE NOT DEFECTIVE
,
AND NOT
LOW ON TONER
•
Remove the cartridges, shake each cartridge from side to side to redistribute the toner, and then reinstall them.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
•
Reinsert the cartridges.
Note: If the quality does not improve, then replace the cartridges.
C
ONTACT CUSTOMER SUPPORT
If the problem continues, then the printer may need to be serviced.
Streaked horizontal lines appear on prints
ABCDE
ABCDE
ABCDE
Try one or more of the following:
S
ELECT ANOTHER TRAY OR FEEDER
•
From the printer control panel, navigate to:
Paper Menu > Default Source > select a tray or feeder > Submit
•
For Windows users, select the paper source from Print Properties.
•
For Macintosh users, select the paper source from the Print dialog and pop
‑up menus.
M
AKE SURE THERE IS NO WORN
,
DEFECTIVE
,
OR EMPTY PRINT OR TONER CARTRIDGE
Replace the worn, defective, or empty cartridge.
Troubleshooting
Streaked vertical lines appear on prints
ABCDE
ABCDE
ABCDE
Try one or more of the following:
S
ELECT ANOTHER TRAY OR FEEDER
•
From the printer control panel, navigate to:
Paper Menu > Default Source > select a tray or feeder > Submit
•
For Windows users, select the paper source from Print Properties.
•
For Macintosh users, select the paper source from the Print dialog and pop
‑up menus.
M
AKE SURE THERE IS NO WORN
,
DEFECTIVE
,
OR EMPTY PRINT OR TONER CARTRIDGE
Replace the worn, defective, or empty cartridge.
M
AKE SURE THE TRANSFER MODULE IS NOT WORN OR DEFECTIVE
Replace the worn or defective transfer module.
Toner fog or background shading appears on the page
Try one or more of the following:
M
AKE SURE THE PRINT OR TONER CARTRIDGE IS INSTALLED CORRECTLY OR IS NOT DEFECTIVE
Reinstall or replace the defective print or toner cartridge.
M
AKE SURE THE TRANSFER MODULE IS NOT WORN OR DEFECTIVE
Replace the worn or defective transfer module.
M
AKE SURE THE PHOTOCONDUCTOR IS NOT WORN OR DEFECTIVE
Replace the worn or defective photoconductor.
M
AKE SURE THE FUSER IS NOT WORN OR DEFECTIVE
Replace the worn or defective fuser.
M
AKE SURE THE PRINTER HAS BEEN RECALIBRATED RECENTLY
Select Color Adjust in the Quality menu.
235
Troubleshooting
M
AKE SURE THE APPLICATION HAS NOT SPECIFIED AN OFF
‑
WHITE BACKGROUND
Check the application settings.
M
AKE SURE NO TONER IS IN THE PAPER PATH
Contact customer support.
Toner rubs off
236
Try one or more of the following:
C
HECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1
From the printer control panel Paper menu, check the Paper Type and Paper Weight settings. Change the Paper
Weight setting from Normal to Heavy.
2
Before sending the print job, specify the correct paper type setting:
•
For Windows users, specify the paper type from Print Properties.
•
For Macintosh users, specify the paper type from the Print dialog.
C
HECK THE PAPER TEXTURE SETTING
From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the tray or feeder. If necessary, change the Paper Texture setting from Normal to Rough.
M
AKE SURE THE FUSER IS NOT WORN OR DEFECTIVE
Replace the worn or defective fuser. For more information, see the instruction sheet that came with the replacement part.
Troubleshooting
Toner specks
Try one or more of the following:
M
AKE SURE THERE IS NO WORN OR DEFECTIVE PRINT OR TONER CARTRIDGE
Replace the worn or defective cartridge.
M
AKE SURE THERE IS NO TONER IN THE PAPER PATH
C
ONTACT CUSTOMER SUPPORT
If the problem continues, then the printer may need to be serviced.
Transparency print quality is poor
Try one or more of the following:
C
HECK THE TRANSPARENCIES
Use only transparencies that meet the printer specifications.
C
HECK THE PAPER TYPE SETTING
Make sure the paper type setting is set to Transparency:
1
From the printer control panel Paper menu, check the Paper Type setting.
2
Before sending the job to print, specify the correct type setting:
•
For Windows users, specify the type from Print Properties.
•
For Macintosh users, specify the type from the Print dialog.
237
Troubleshooting
Uneven print density
238
M
AKE SURE THERE IS NO DEFECTIVE OR WORN PRINT OR TONER CARTRIDGE
Replace the worn or defective cartridge.
Solving color quality problems
FAQ about color printing
What is RGB color?
Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in nature. For example, red and green can be combined to create yellow. Televisions and computer monitors create colors in this manner. RGB color is a method of describing colors by indicating the amount of red, green, or blue needed to produce a certain color.
What is CMYK color?
Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers, and color laser printers create colors in this manner. CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black needed to reproduce a particular color.
How is color specified in a document to be printed?
Software programs typically specify document color using RGB or CMYK color combinations. Additionally, they allow users to modify the color of each object in a document. For more information, see the software program Help topics.
How does the printer know what color to print?
When a user prints a document, information describing the type and color of each object is sent to the printer. The color information is passed through color conversion tables that translate the color into the appropriate amounts of cyan, magenta, yellow, and black toner needed to produce the desired color. The object information determines the application of color conversion tables. For example, it is possible to apply one type of color conversion table to text while applying a different color conversion table to photographic images.
Why doesn't the printed color match the color I see on the computer screen?
The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard computer monitor. However, because of technology differences that exist between printers and monitors, there are many colors that can also be affected by monitor variations and lighting conditions. For recommendations on how the printer color sample pages may be useful in solving certain color
‑matching problems, see the question, “How can I match a particular color (such as a corporate logo)?”
Troubleshooting 239
The printed page appears tinted. Can I adjust the color?
Sometimes a printed page may appear tinted (for example, everything printed seems to be too red). This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjust the Color Balance setting to create a more preferable color. Color Balance provides the user with the ability to make subtle adjustments to the amount of toner being used in each color plane. Selecting positive or negative values for cyan, magenta, yellow, and black (from the Color Balance menu) will slightly increase or decrease the amount of toner used for the chosen color. For example, if a printed page has a red tint, then decreasing both magenta and yellow could potentially improve the color balance.
My color transparencies seem dark when they are projected. Is there anything I can do to improve the color?
This problem most commonly occurs when projecting transparencies with reflective overhead projectors. To obtain the highest projected color quality, transmissive overhead projectors are recommended. If a reflective projector must be used, then adjusting the Toner Darkness setting to 1, 2, or 3 will lighten the transparency. Make sure to print on the recommended type of color transparencies.
What is manual color correction?
When manual color correction is enabled, the printer employs user
‑selected color conversion tables to process objects. However, Color Correction must be set to Manual, or no user
‑defined color conversion will be implemented.
Manual color correction settings are specific to the type of object being printed (text, graphics, or images), and how the color of the object is specified in the software program (RGB or CMYK combinations).
Notes:
•
Manual color correction is not useful if the software program does not specify colors with RGB or CMYK combinations. It is also not effective in situations in which the software program or the computer operating system controls the adjustment of colors.
•
The color conversion tables—applied to each object when Color Correction is set to Auto—generate preferred colors for the majority of documents.
To manually apply a different color conversion table:
1
From the Quality menu, select Color Correction, and then select Manual.
2
From the Quality menu, select Manual Color, and then select the appropriate color conversion table for the affected object type.
Object type
RGB Image
RGB Text
RGB Graphics
Color conversion tables
•
Vivid—Produces brighter, more saturated colors and may be applied to all incoming color formats.
•
sRGB Display—Produces an output that approximates the colors displayed on a computer monitor. Black toner usage is optimized for printing photographs.
•
Display—True Black—Produces an output that approximates the colors displayed on a computer monitor. Uses only black toner to create all levels of neutral gray.
•
sRGB Vivid—Provides an increased color saturation for the sRGB
Display color correction. Black usage is optimized for printing business graphics.
•
Off—No color correction is implemented.
Troubleshooting 240
Object type
CMYK Image
CMYK Text
CMYK Graphics
Color conversion tables
•
US CMYK—Applies color correction to approximate the SWOP
(Specifications for Web Offset Publishing) color output.
•
Euro CMYK—Applies color correction to approximated EuroScale color output.
•
Vivid CMYK—Increases the color saturation of the US CMYK color correction setting.
•
Off—No color correction is implemented.
How can I match a particular color (such as a corporate logo)?
From the printer Quality menu, nine types of Color Samples sets are available. These are also available from the Color
Samples page of the Embedded Web Server. Selecting any sample set generates a multiple
‑page printout consisting of hundreds of colored boxes. Either a CMYK or RGB combination is located on each box, depending on the table selected. The observed color of each box is obtained by passing the CMYK or RGB combination labeled on the box through the selected color conversion table.
By examining Color Samples sets, a user can identify the box whose color is the closest to the desired color. The color combination labeled on the box can then be used for modifying the color of the object in a software program. For more information, see the software program Help topics. Manual color correction may be necessary to utilize the selected color conversion table for the particular object.
Selecting which Color Samples set to use for a particular color
‑matching problem depends on the Color Correction setting being used (Auto, Off, or Manual), the type of object being printed (text, graphics, or images), and how the color of the object is specified in the software program (RGB or CMYK combinations). When the printer Color
Correction setting is set to Off, the color is based on the print job information; and no color conversion is implemented.
Note: The Color Samples pages are not useful if the software program does not specify colors with RGB or CMYK combinations. Additionally, certain situations exist in which the software program or the computer operating system adjusts the RGB or CMYK combinations specified in the program through color management. The resulting printed color may not be an exact match of the Color Samples pages.
What are detailed Color Samples and how do I access them?
Detailed Color Samples sets are available only through the Embedded Web Server of a network printer. A detailed
Color Samples set contains a range of shades (displayed as colored boxes) that are similar to a user
‑defined RGB or
CMYK value. The likeness of the colors in the set are dependent on the value entered in the RGB or CMYK Increment box.
To access a detailed Color Samples set from the Embedded Web Server:
1
Type the printer IP address or host name in the address field of your Web browser.
Note: If you do not know the IP address or host name of the printer, then you can:
•
View the information on the printer control panel home screen, or in the TCP/IP section under the
Networks/Ports menu.
•
Print a network setup page or menu settings page and locate the information in the TCP/IP section.
2
Click Configuration > Color Samples > Detailed Options.
3
Select a color conversion table.
4
Enter the RGB or CMYK color number.
Troubleshooting 241
5
Enter an increment value from 1–255.
Note: The closer the value is to 1, the narrower the color sample range will appear.
6
Click Print.
Embedded Web Server does not open
Try one or more of the following:
C
HECK THE NETWORK CONNECTION
Make sure the printer and computer are turned on and connected to the same network.
C
HECK THE ADDRESS ENTERED IN THE
W
EB BROWSER
•
Depending on the network settings, you may need to type “https://” instead of “http://” before the printer
IP address to access the Embedded Web Server. For more information, contact your system support person.
•
Make sure printer IP address is correct.
T
EMPORARILY DISABLE
W
EB PROXY SERVERS
Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server. For more information, contact your system support person.
Contacting customer support
When you call customer support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page.
In the U.S. or Canada, call 1
‑800‑539‑6275. For other countries or regions, visit the Lexmark Web site at
http://support.lexmark.com
.
Notices 242
Notices
Product information
Product name:
Lexmark C746n, C746dn, C746dtn, C748e, C748de, C748dte
Machine type:
5026
Model(s):
310, 311, 330, 331, 510, 511, 530, 531, 538, 539
Edition notice
October 2014
The following paragraph does not apply to any country where such provisions are inconsistent with local law:
LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, visit
http://support.lexmark.com
.
For information on supplies and downloads, visit
www.lexmark.com
.
© 2014 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R.
2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R.
12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S.
Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein.
Notices 243
Trademarks
Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
MarkTrack and PrintCryption are trademarks of Lexmark International, Inc.
Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used in various application programs, and that the printer emulates the functions corresponding to the commands.
The following terms are trademarks or registered trademarks of these companies:
Albertus
Antique Olive
Apple-Chancery
Arial
CG Times
The Monotype Corporation plc
Monsieur Marcel OLIVE
Apple Computer, Inc.
The Monotype Corporation plc
Based on Times New Roman under license from The Monotype Corporation plc, is a product of
Agfa Corporation
Apple Computer, Inc.
Chicago
Clarendon
Eurostile
Geneva
GillSans
Helvetica
Hoefler
Linotype-Hell AG and/or its subsidiaries
Nebiolo
Apple Computer, Inc.
The Monotype Corporation plc
Linotype-Hell AG and/or its subsidiaries
Jonathan Hoefler Type Foundry
ITC Avant Garde Gothic International Typeface Corporation
ITC Bookman International Typeface Corporation
ITC Mona Lisa
ITC Zapf Chancery
International Typeface Corporation
International Typeface Corporation
Joanna
Marigold
Monaco
New York
The Monotype Corporation plc
Arthur Baker
Apple Computer, Inc.
Apple Computer, Inc.
Oxford
Palatino
Stempel Garamond
Taffy
Times New Roman
Arthur Baker
Linotype-Hell AG and/or its subsidiaries
Linotype-Hell AG and/or its subsidiaries
Agfa Corporation
The Monotype Corporation plc
Notices 244
Univers Linotype-Hell AG and/or its subsidiaries
All other trademarks are the property of their respective owners.
AirPrint and the AirPrint logo are trademarks of Apple, Inc.
Federal Communications Commission (FCC) compliance information statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for
USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232–3000
Modular component notice
This product may contain the following modular component(s):
Lexmark regulatory type/model LEX-M01-003; FCC ID: IYLM01003; IC: 2376A-M01003
Licensing notices
All licensing notices associated with this product can be viewed from the root directory of the documentation CD.
Notices 245
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing 55
Ready 33
Values are subject to change. See
www.lexmark.com
for current values.
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European
Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at
www.lexmark.com
for your local sales office phone number.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options.
India E-Waste notice
This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in Schedule II of the Rules.
Battery notice
This product contains Perchlorate material. Special handling may apply. For more information, go to
http://www.dtsc.ca.gov/hazardouswaste/perchlorate/
.
Notices
Static sensitivity notice
246
This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the metal frame of the printer.
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Temperature information
Ambient operating temperature
Shipping and storage temperature
15.6 to 32.2°C (60 to 90°F)
-40 to 40°C (-40 to 104°F)
Mercury statement
This product contains mercury in the lamp (<5mg Hg). Disposal of mercury may be regulated due to environmental considerations. For disposal or recycling information, contact your local authorities or the Electronic Industries Alliance:
www.eiae.org
.
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for Class I
(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655-675 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.
Notices 247
Laser advisory label
A laser notice label may be affixed to this printer as shown:
DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.
PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser.
Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima.
NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření. Nevystavujte se působení laserového paprsku.
FARE - Usynlig laserstråling, når patroner fjernes, og spærreanordningen er slået fra. Undgå at blive udsat for laserstrålen.
GEVAAR - Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd. Voorkom blootstelling aan de laser.
DANGER - Rayonnements laser invisibles lors du retrait des cartouches et du déverrouillage des loquets. Eviter toute exposition au rayon laser.
VAARA - Näkymätöntä lasersäteilyä on varottava, kun värikasetit on poistettu ja lukitus on auki. Vältä lasersäteelle altistumista.
GEFAHR - Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und offener Sicherheitssperre. Laserstrahl meiden.
ΚΙΝΔΥΝΟΣ - Έκλυση αόρατης ακτινοβολίας laser κατά την αφαίρεση των κασετών και την απασφάλιση της μανδάλωσης. Αποφεύγετε την έκθεση στην ακτινοβολία laser.
VESZÉLY – Nem látható lézersugárzás fordulhat elő a patronok eltávolításakor és a zárószerkezet felbontásakor. Kerülje a lézersugárnak való kitettséget.
PERICOLO - Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco. Evitare l´esposizione al raggio laser.
FARE – Usynlig laserstråling når kassettene tas ut og sperren er satt ut av spill. Unngå eksponering for laserstrålen.
NIEBEZPIECZEŃSTWO - niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady. Należy unikać naświetlenia promieniem lasera.
ОПАСНО! Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки. Избегайте воздействия лазерных лучей.
Pozor – Nebezpečenstvo neviditeľného laserového žiarenia pri odobratých kazetách a odblokovanej poistke. Nevystavujte sa lúčom.
PELIGRO: Se producen radiaciones láser invisibles al extraer los cartuchos con el interbloqueo desactivado. Evite la exposición al haz de láser.
FARA – Osynlig laserstrålning när patroner tas ur och spärrmekanismen är upphävd. Undvik exponering för laserstrålen.
危
险 - 当移除碳粉盒及互锁失效时会产生看不见的激光辐射，请避免暴露在激光光束下。
危險 - 移除碳粉匣與安全連續開關失效時會
產生看不見的雷射輻射。請避免曝露在雷射光束下。
危険 - カートリッジが取り外され、内部ロックが無効になると、見えないレーザー光が放射されます。 このレーザー光に当たらないようにしてください。
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode
Printing
Copy
Scan
Description Power consumption
(Watts)
The product is generating hard
‑copy output from electronic inputs.
535
The product is generating hard
‑copy output from hard‑copy original documents. N/A
The product is scanning hard
‑copy documents.
N/A
Ready The product is waiting for a print job.
Sleep Mode The product is in a high
‑level energy‑saving mode.
Hibernate The product is in a low
‑level energy‑saving mode.
Off The product is plugged into an electrical outlet, but the power switch is turned off.
48
6.8 (C746); 7.3 (C748)
0.55
0
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average.
Values are subject to change. See
www.lexmark.com
for current values.
Notices 248
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 20
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 240 minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response time of the product.
Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more energy.
Hibernate Mode
This product is designed with an ultra
‑low power operating mode called Hibernate mode. When operating in Hibernate
Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
•
Using the Hibernate Timeout
•
Using the Schedule Power modes
•
Using the Sleep/Hibernate button
Factory default Hibernate Timeout for this product in all countries or regions 3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified between one hour and one month.
Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption, disconnect the power supply cord from the electrical outlet.
Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.
Model
‑specific information
The following information applies only to 310, 330, 510, 530, and 539 printer models.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC,
2009/125/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, the ecodesign of energy-related products, and on the restrictions of use of certain hazardous substances in electrical and electronic equipment.
Notices 249
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950
‑1.
Notice to Users in the European Union
Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC,
2006/95/EC, 1999/5/EC, and 2009/125/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, radio equipment and telecommunications terminal equipment and on the ecodesign of energy
‑related products.
Compliance is indicated by the CE marking.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950
‑1.
Refer to the table at the end of the Notices section for further compliance information.
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard
ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des interférences NMB-003.
Regulatory notices for wireless products
This section contains the following regulatory information pertaining to wireless products that contain transmitters, for example, but not limited to, wireless network cards or proximity card readers.
Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Notices 250
Industry Canada (Canada)
This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited per regulations of Industry Canada.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health
Canada's Web site www.hc-sc.gc.ca/rpb.
The term "IC:" before the certification/registration number only signifies that the Industry Canada technical specifications were met.
Industry Canada (Canada)
Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions suivantes :
(1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles risquant d'altérer son fonctionnement.
Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est strictement interdite par la réglementation d'Industry Canada.
En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement interdite.
Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur et loin des fenêtres afin de garantir une protection optimale.
Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.
L'installateur de cet équipement radio doit veiller à ce que l'antenne soit implantée et dirigée de manière à n'émettre aucun champ HF dépassant les limites fixées pour l'ensemble de la population par Santé Canada. Reportez-vous au
Code de sécurité 6 que vous pouvez consulter sur le site Web de Santé Canada www.hc-sc.gc.ca/rpb.
Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme aux spécifications techniques d'Industry Canada.
Multiple model information
The following information applies only to 311, 331, 511, 531, and 538 printer models.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, and
2011/65/EU on the approximation and harmonization of the laws of the Member States relating to electromagnetic
Notices 251 compatibility, safety of electrical equipment designed for use within certain voltage limits, and on the restrictions of use of certain hazardous substances in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950
‑1.
Radio interference notice
Warning
This is a product that complies with the emission requirements of EN55022 Class A limits and immunity requirements of EN55024. This product is not intended to be used in residential/domestic environments.
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
Notice to users in the European Union
Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC,
2006/95/EC, 1999/5/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, radio equipment and telecommunications terminal equipment, and on the restrictions of use of certain hazardous substances in electrical and electronic equipment.
Compliance is indicated by the CE marking.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950
‑1.
Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the
Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment.
Compliance is indicated by the CE marking.
Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only.
Notices 252
AT
EL
LI
RO
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
This product may be used in the countries indicated in the table below.
BE
ES
LT
SE
BG
FI
LU
SI
CH
FR
LV
SK
CY
HR
MT
TR
CZ
HU
NL
UK
DE
IE
NO
DK
IS
PL
EE
IT
PT
Česky
Dansk
Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
Deutsch Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.
Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ
ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
Español
Eesti
Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.
Suomi
Français
Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten ja muiden sitä koskevien direktiivin ehtojen mukainen.
Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999/5/CE.
Magyar Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC.
Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Latviski Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.
Lietuvių Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas
1999/5/EB direktyvos nuostatas.
Malti Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.
Notices 253
Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Norsk
Polski
Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og
øvrige relevante krav i direktiv 1999/5/EF.
Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras disposições da Diretiva 1999/5/CE.
Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky príslušné ustanovenia smernice 1999/5/ES.
Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES.
Svenska Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the countryspecific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from
Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was intended. To obtain warranty service, you may be required to present the feature or option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser Units, Transfer/Transport
Notices 254
Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance” message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location.
You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of the
Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions, liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized use of genuine Lexmark products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact
Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer covered by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR
REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH
RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT
MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES,
AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.
Notices 255
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES.
This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its
Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Patent acknowledgment
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Elliptic Curve Cryptography (ECC) Cipher Suites for Transport
Layer Security (TLS) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Elliptic Curve Cipher Suites with SHA-256/382 and AES Galois
Counter Mode (GCM) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Suite B Profile for Transport Layer Security (TLS) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Addition of the Camellia Cipher Suites to Transport Layer Security
(TLS) implemented in the product or service.
The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in the
Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suites for TLS implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital
Signature Algorithm (ECDSA) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Suite B Cryptographic Suites for IPSec implemented in the product or service.
Notices 256
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1) implemented in the product or service.
Index 257
Index
Numerics
2,000
‑sheet drawer
2,000
‑sheet high‑capacity feeder
31.xx Missing or defective [color]
32.xx [Color] cartridge part number
34 Incorrect paper size, open
35 Insufficient memory to support
36 Printer service required 208
37 Insufficient memory for Flash
Memory Defragment
37 Insufficient memory to collate
37 Insufficient memory, some Held
37 Insufficient memory, some held
39 Complex page, some data may
51 Defective flash detected 209
52 Not enough free space in flash
53 Unformatted flash detected 210
54 Network [x] software error 210
54 Serial option [x] error 210
54 Standard network software
55 Unsupported option in slot
550
‑sheet drawer
550
‑sheet specialty media drawer
550
‑sheet tray (standard or optional)
56 Parallel port [x] disabled 211
56 Serial port [x] disabled 211
56 Standard USB port disabled 211
57 Configuration change, some held
58 Too many disks installed 212
58 Too many flash options
58 Too many trays attached 213
80.xx Fuser near life warning 213
82.xx Replace waste toner
82.xx Waste toner bottle
82.xx Waste toner bottle nearly
83.xx Replace transfer module 215
83.xx Transfer module life
83.xx Transfer module missing 215
83.xx Transfer module near life
84.xx [Color] photoconductor
84.xx [color] photoconductor
84.xx [Color] photoconductor
84.xx Replace [color]
88.xx [Color] cartridge critically
88.xx [color] cartridge low 216
88.xx [color] cartridge nearly
88.xx [Color] cartridge very low 217
A
accessing the Embedded Web
adding hardware options
adjusting printer display
adjusting toner darkness 55, 96
administrator settings
applications
attaching the system board cover 9 available internal options 9
B
Background and Idle Screen
black
buttons, touch screen
C
cables
canceling a print job
from the printer control
cannot open Embedded Web
card stock
Change [paper source] to [custom
Change [paper source] to [custom
string] load [orientation] 202
Change [paper source] to [custom
Change [paper source] to [custom
type name] load [orientation] 202
Change [paper source] to [paper
Index 258
Change [paper source] to [paper
Change [paper source] to [paper
Change [paper source] to [paper type] [paper size] load
checking an unresponsive
checking status of parts and
checking the status of parts and
checking the virtual display using the Embedded Web
cleaning
cleaning the printhead lenses 185
confidential data
information on securing 68, 108
confidential print jobs 58, 99
printing from a Macintosh
configuration information
conservation settings
Eco
contacting customer support 241
corrupted printer hard disk 203
creating custom name
custom paper type
custom paper type name
Custom Type [x]
Custom Type [x] name
D
directory list
Disk near full. Securely clearing disk
display troubleshooting
display, printer control panel
disposing of printer hard
documents, printing
from Macintosh 54, 95 from Windows 54, 95
E
Eco
Eco
‑Settings
Embedded Web Server
administrator settings 60, 101
checking the status of
checking the status of
Embedded Web Server
Administrator's Guide
Embedded Web Server — Security:
Administrator's Guide
Embedded Web Server — Security:
Administrator’s Guide
emission
notices 244, 245, 248, 249, 250,
encrypting the printer hard
envelopes
environmental settings
Eco
printer display brightness,
Erase Temporary Data Files
erasing hard disk memory 66, 107
erasing non
‑volatile
memory 65, 106 erasing volatile memory 65, 106
Error reading USB drive. Remove
Ethernet network preparing to set up for Ethernet
Ethernet setup
exporting a configuration using the Embedded Web
exterior of the printer
F
factory defaults
factory defaults, restoring 64
finding more information about the
firmware card
flash drive
Index 259 flash drives
flash memory card
font sample list
Forms and Favorites
four
‑arrow‑button printer control
fuser
G
green settings
Eco
H
hardware options, adding
printing from a Macintosh
Hibernate mode
hiding icons on the home screen 75
home screen
hiding icons 75 showing icons 75
home screen applications
configuring 76 finding information 76
home screen buttons
I
icons on the home screen
importing a configuration using the Embedded Web
installing on a wireless network
installing options
installing printer hard disk 19
installing printer on a wireless network
interior of the printer
internal print server
Internal Solutions Port
J
jams
locating jam areas 189 locations 189 numbers 189
jams, avoiding cutting paper and specialty
selecting paper and specialty
jams, clearing
L
labels, paper
letterhead loading, 2,000
‑sheet high‑capacity
loading, multipurpose feeder 109 loading, trays 109
Load [paper source] with [custom
Load [paper source] with [custom
Load [paper source] with [paper
Load [paper source] with [paper
Load manual feeder with [custom
Load manual feeder with [custom
Load manual feeder with [paper
Load manual feeder with [paper
loading
2,000
‑sheet high‑capacity
550
‑sheet tray (standard or
letterhead in 2,000
‑sheet high
optional 550
‑sheet special media
optional 550
standard 550
loading letterhead
loading the optional special media
loading the optional tray 79 loading the standard tray 39, 79
lock, security 64, 105 locking the system board 64, 105
M
maintenance counter,
Max Speed and Max Yield
memory
types installed on printer 64, 105
memory card
menu settings page
Index menus
Erase Temporary Data Files 146
Miscellaneous Security
Miscellaneous Security Settings
mobile device
moving the printer 35, 69, 186, 187
multipurpose feeder
N
network settings
network setup page
Networking Guide
non
notices 243, 244, 245, 246, 247,
O
optional 550
‑sheet special media tray
optional special media tray
optional tray
options
2,000
550
550
‑sheet specialty media
printer hard disk, installing 19
printer hard disk, removing 23
ordering
photoconductors 176 toner cartridges 176
transfer module 177 waste toner bottle 177
260
P
paper
letterhead 113 preprinted forms 113 recommended print side 113 recycled 113 selecting 113
setting size 38 setting type 38
paper feed troubleshooting message remains after paper jam
paper jams
paper jams, clearing
paper size
paper sizes
paper type
paper types
supported by printer 117 where to load 117
paper weights
parts
checking, from printer control
checking, using the Embedded
Index 261 parts and supplies, status of checking, on printer control
photoconductor
photoconductor maintenance counter
photoconductors
port settings
preparing to set up the printer on
print driver
print job canceling from the printer control
panel 60 canceling, from computer 60, 101
print quality
cleaning the printhead lenses 185
print quality troubleshooting
characters have jagged edges 226 clipped images 226 gray background on prints 226
light colored line, white line, or incorrectly colored line appears
shadow images appear on
skewed print 233 solid black pages 233 solid color pages 233
streaked horizontal lines appear
toner fog or background shading
print quality, poor avoiding by selecting paper and
print troubleshooting
error reading flash drive 217 held jobs do not print 217
incorrect characters print 218
jammed pages are not
job prints from wrong tray 218 job prints on wrong paper 218
multiple
‑language PDF files do not
print job takes longer than
expected 220 printing slows down 220
tray linking does not work 221 unexpected page breaks 221
printer control panel
factory defaults, restoring 64, 104
printer control panel, virtual display using the Embedded Web
printer hard disk
printer hard disk
printer hard disk memory
printer information
printer messages
31.xx Missing or defective [color]
32.xx [Color] cartridge part number unsupported by
34 Incorrect paper size, open
35 Insufficient memory to support
36 Printer service required 208
37 Insufficient memory for Flash
Memory Defragment
37 Insufficient memory to collate
37 Insufficient memory, some
37 Insufficient memory, some held
39 Complex page, some data may
51 Defective flash detected 209
52 Not enough free space in flash
53 Unformatted flash
54 Network [x] software error 210
54 Serial option [x] error 210
54 Standard network software
55 Unsupported option in slot
56 Parallel port [x] disabled 211
56 Serial port [x] disabled 211
56 Standard USB port
57 Configuration change, some
held jobs were not restored 212
58 Too many disks installed 212
58 Too many flash options
58 Too many trays attached 213
80.xx Fuser near life warning 213
Index 262
82.xx Replace waste toner
82.xx Waste toner bottle
82.xx Waste toner bottle nearly
83.xx Replace transfer
83.xx Transfer module life
83.xx Transfer module
83.xx Transfer module near life
84.xx [Color] photoconductor
84.xx [color] photoconductor
84.xx [Color] photoconductor
84.xx Replace [color]
88.xx [Color] cartridge critically
88.xx [color] cartridge low 216
88.xx [color] cartridge nearly
88.xx [Color] cartridge very
an error has occurred with the
Change [paper source] to [custom
Change [paper source] to [custom
string] load [orientation] 202
Change [paper source] to [custom
Change [paper source] to [custom type name] load
Change [paper source] to [paper
Change [paper source] to [paper
Change [paper source] to [paper
Change [paper source] to [paper type] [paper size] load
Disk near full. Securely clearing
Error reading USB drive. Remove
Load [paper source] with [custom
Load [paper source] with [custom
Load [paper source] with [paper
Load [paper source] with [paper
Load manual feeder with [custom
Load manual feeder with [custom
Load manual feeder with [paper
Load manual feeder with [paper
Remove packaging material, [area
Remove paper from standard
Some held jobs were not
Supply needed to complete
Tray [x] paper size
printer options troubleshooting
2,000
cannot detect flash memory
cannot detect printer hard
disk 222 internal print server 222
Internal Solutions Port 223 memory card 223 option does not work 223
USB/parallel interface card 224
printer problems, solving basic 201
printer security
printer setup
printhead lenses
printing black
canceling, from the printer control
from Macintosh 54, 95 from Windows 54, 95
Max Speed and Max Yield 55, 96
printing a font sample list 100
printing a menu settings page 101
printing a network setup
printing confidential and other held jobs from a Macintosh
computer 58, 99 from Windows 58, 99
printing from a flash drive 56, 97
printing from a mobile
printing in black and white 55, 95
publications
Q
R
reattaching the system board
recycled paper
Index 263
Remote Operator Panel
Remove packaging material, [area
Remove paper from standard
printing from a Macintosh
replacing supplies
printing from a Macintosh
resetting the maintenance
restoring factory default
S
security Web page
selecting a location for the
setting
setting the Universal paper
showing icons on the home
Showroom
Sleep Mode
Sleep mode
Some held jobs were not
specialty media
recommended print side 113 selecting 113
standard tray
statement of volatility 64, 105
status of parts
status of parts and supplies
status of supplies
storing
supplies
checking, from printer control
checking, using the Embedded
storing 177 using genuine Lexmark 177
supplies, ordering
photoconductors 176 toner cartridges 176
transfer module 177 waste toner bottle 177
supplies, replacing
Supply needed to complete job 207
supported file types 98 supported flash drives 57, 98
system board
system board cover
T
tips
labels, paper 110 on using envelopes 110
on using transparencies 110 tips on using envelopes 110
toner cartridge
toner cartridges
toner darkness
touch screen
touch
‑screen printer control
transfer module
transparencies
Tray [x] paper size
trays
linking 52, 93, 94 unlinking 52, 93, 94
troubleshooting an application error has
cannot open Embedded Web
checking an unresponsive
contacting customer support 241
solving basic printer
troubleshooting, display
Index troubleshooting, paper feed message remains after paper jam
troubleshooting, print
error reading flash drive 217 held jobs do not print 217
incorrect characters print 218
jammed pages are not
job prints from wrong tray 218 job prints on wrong paper 218
multiple
‑language PDF files do not
print job takes longer than
expected 220 printing slows down 220
tray linking does not work 221 unexpected page breaks 221
troubleshooting, print quality
characters have jagged edges 226 clipped images 226 gray background on prints 226
light colored line, white line, or incorrectly colored line appears
shadow images appear on
skewed print 233 solid black pages 233 solid color pages 233
streaked horizontal lines appear
toner fog or background shading
troubleshooting, printer options
2,000
cannot detect flash memory
cannot detect printer hard
disk 222 internal print server 222
Internal Solutions Port 223 memory card 223 option does not work 223
USB/parallel interface card 224
U
understanding the home screen 72
Universal Paper Size
Unsupported USB device, please
USB/parallel interface card
User’s Guide
using Max Speed and Max
using the four
‑arrow‑button printer
using the touch screen printer
using the touch
V
printing from a Macintosh
virtual display checking, using Embedded Web
volatility
W
waste toner bottle
wiping the printer hard disk 107
wireless network
installation, using Macintosh 31
installation, using Windows 29
wireless network setup
wireless printer setup
X
264
advertisement