TippingPoint SMS Installation and Configuration Guide

TippingPoint

SMS Installation and

Configuration Guide

Version 2.5.1

Part Number: TECHD - 00000000086

Publication Control Number: 3302007: 422

Digital Vaccine is a registered trademark and TippingPoint and the TippingPoint logo are trademarks of 3Com Corporation or one of its subsidiaries.

Dell and PowerEdge are registered trademarks of Dell Corporation or its subsidiaries in the United

States and other countries.

Intel, Celeron, and Pentium are or registered trademarks of Intel Corporation or its subsidiaries in the

United States and other countries.

Supermicro is a registered trademark of Supermicro Computer, Inc. or its subsidiaries in the United

States and other countries.

Windows is a trademarks, or registered trademarks of Microsoft Corporation in the United States and/ or other countries.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Firefox is a registered trademark of the Mozilla Foundation in the United States and/or other countries.

This document contains confidential information or trade secrets or both, which are the property of

3Com Corporation. This document may not be copied, reproduced, or transmitted to others in any matter, nor may any use of the information in this document be made, except for the specific purposes for which it is transmitted to the recipient without the prior consent of 3Com Corporation.

Copyright © 2002 - 2007 3Com Corporation. All rights reserved.

Table of Contents

About This Guide

Guide Overview

Target Audience

Conventions

Headings

Typeface

Cross References

Messages

Related Documentation

Customer Support

Contact Information

Chapter 1. Overview

Guide Purpose

Product Overview

Features

SMS Components

Models

Regulatory Notices

Overview

Summary of Regulatory Classifications

FCC Notices (U.S. Only)

IC Notice (Canada Only)

CE Notice (European Union)

CCC Notice (China Only)

VCCI Notice (Japan Only)

MIC Notice (Republic of Korea Only)

Chapter 2. Getting Started

Before You Begin

SMS Identification

1

5

5

4

4

5

5

3

3

2

3

2

2

1

1

7

7

8

xi

xii

xii

xii

xiv

xi

xi

xii

xii

xiv

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SMS Installation and Configuration Guide V 2.5.1

i


Installation and Setup Requirements

SMS Server Equipment

Cabling Requirements

Network Information

SMS Client System

Port Access

Safety

General Requirements and Guidelines

Reliable Earthing

System Grounding

Prepare the Site

Rack Space and Ventilation

Environmental Requirements

Power Requirements

Installation and Configuration Components

Chapter 3. SMS Server Installation

Server Installation and Setup Overview

SMS Server Installation Details

Unpack and Mount the SMS Server

Connect Power Source and Network Cables

Connect a Monitor to the SMS Server

Power On and Check LEDs

Mount the Bezel

Chapter 4. SMS Server Setup Wizard

Overview

Wizard Configuration Options

Login to the SMS CLI

Keyboard Layout

Account Security Level

Super User Account

Host Management Port Options

Host Information

Timekeeping Options

Server Options

NMS Settings

Email Contact Information

Diagnostics

ii

SMS Installation and Configuration Guide

V 2.5.1

25

29

30

32

33

25

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28

34

36

38

38

39

19

19

20

20

21

21

22

23

16

16

17

17

18

18

18

11

12

14

14

9

10

10

11


Chapter 5. SMS Client Installation and Setup 41

SMS Client Installation and Setup Overview

SMS Client Installation Details

Install the SMS Client

Logon to the SMS Client

Perform Initial Management Tasks

SMS Operation

41

42

42

42

44

46

Appendix A. SMS Appliance

Server Description

SMS Front Panel

SMS Back Panel

Physical Dimensions

LCD Status Messages

Solving Problems Described by LCD Status Messages

Removing LCD Status Messages

Safety Guidelines

General Safety

Power Safety

When Working Inside Your Computer

Equipment Protection Instructions

Protecting Against Electrostatic Discharge

Battery Disposal

Export Regulations

Requirements

Power

Environmental

Warranty Information

Appendix B. SMS Based on Dell 1850

Server Description

SMS Front Panel

SMS Back Panel

Physical Dimensions

65

65

66

67

68

47

60

61

61

62

57

58

59

60

51

56

56

57

48

48

50

50

62

62

63


iii


Safety Guidelines

General Safety

Power Safety

When Working Inside Your Computer

Equipment Protection Instructions

Protecting Against Electrostatic Discharge

Battery Disposal

Export Regulations

Requirements

Power

Environmental

Warranty Information

Appendix C. SMS Based on Supermicro

Server Description

SMS Front Panel

SMS Back Panel

System Cooling

Bezel Security

Safety Guidelines

Requirements

Power

Environmental

Appendix D. SMS Based on Dell 1750

Server Description

SMS Front Panel:

SMS Back Panel

System Cooling

Bezel Security

Safety Guidelines

Requirements

Power

Environmental

77

81

81

83

83

83

77

78

80

80

71

72

72

73

68

68

69

70

73

73

73

74

85

89

90

92

92

93

85

86

88

89

iv


V 2.5.1


Appendix E. SMS Based on Intel

Server Description

SMS Front Panel

SMS Back Panel

System Cooling

Bezel Security

Safety Guidelines

Requirements

Power

Environmental

Appendix F. RJ-45 to DB-9 Adaptor

RJ-45 Port and Adapter Pin-outs

103

103

Appendix G. Port Requirements and Options 105

Required Ports

TMC Ports

Quarantine Ports

HA Ports

Optional Ports

106

107

107

108

109

95

99

100

102

102

102

95

96

98

99

Index 111


v

Table of Contents vi


V 2.5.1

List of Procedures



How To: To ground yourself

Chapter 3. SMS Client Installation and Setup

How To: To install the SMS Client:

How To: To log on to the SMS Client

17

42

43


vii

List of Procedures viii


List of Figures


xi



Server Identification — SMS Appliance

Server Identification — SMS based on Dell 1850 server

Server Identification — SMS based on Supermicro server

Server Identification — SMS based on Dell 1750 server

Server Identification — SMS based on Intel server


SMS Appliance Back Panel

SMS Appliance Front Panel


1

19

21

22

25

7

9

9

8

8

9

Chapter 5. SMS Client Installation and Setup

SMS Client Icon

SMS Logon screen

Devices - Add Device dialog box

Appendix

A. SMS Appliance

SMS Front Panel — SMS Appliance

SMS Back Panel — SMS Appliance

Voltage Selection Switch

Appendix

B. SMS Based on Dell 1850

SMS Front Panel — SMS based on Dell 1850 server

SMS Back Panel — SMS based on Dell 1850 server

Voltage Selection Switch

Appendix

C. SMS Based on Supermicro

SMS Front Panel — SMS based on Supermicro server

SMS Back Panel — SMS based on Supermicro server

I/O Ports

41

42

43

45

47

48

50

58

65

66

67

70

77

78

80

80

SMS Installation and Configuration Guide V 2.5,1 ix

List of Figures

Appendix

D. SMS Based on Dell 1750

SMS Front Panel — SMS based on Dell 1750 server

SMS Back Panel — SMS based on Dell 1750 server

Appendix

E. SMS Based on Intel

SMS Front Panel — SMS based on Intel server

SMS Back Panel — SMS based on Intel server

Appendix

F. RJ-45 to DB-9 Adaptor

RJ-45 to DB-9 Adapter

Appendix

G. Port Requirements and Options

85

86

88

95

96

98

103

103

105

x

SMS Installation and Configuration Guide V 2.5,1

List of Tables


Customer Support Information



Required Hardware for SMS Server Installation

Network Information Requirements

Client System Requirements

Server Access Ports

Client Access Ports


Power and LCD indicators

Power Supply and NIC Indicators


SMS Initial Setup Wizard Configuration Dialogs

Account Security Levels

Login Name Examples

Password Examples for Level 2 Security

Default Web, CLI, and SNMP Server Options

Appendix A. SMS Appliance

Front Panel Indicators, Buttons and Connectors

Physical Dimensions — SMS Appliance

LCD Status Messages

Power Requirements — SMS Appliance

Environmental Requirements — SMS Appliance

Appendix B. SMS Based on Dell 1850

Front Panel Buttons and LED Indicators

Physical Dimensions — SMS based on Dell 1850 server

Power Requirements — SMS based on Dell 1850 server

Environmental Requirements — SMS based on Dell 1850 server

19

2

23

7

10

11

11

12

13

47

48

50

51

62

62

65

66

68

73

73

26

29

30

31

36

xi

xiv

1


xi

List of Tables

Appendix C. SMS Based on Supermicr

Control Panel Buttons

Front Panel LED Indicators

Environmental Requirements — SMS based on Supermicro servers

Appendix D. SMS Based on Dell 175

Front Panel LED Indicators, Buttons, and Connectors

System Status Indicator Patterns

Back Panel LED Indicators — SMS based on Dell 1750 server

Environmental Requirements — SMS based on Dell 1750 server

Appendix E. SMS Based on Intel

Front Panel Button

Front Panel LEDs

Back Panel LEDs

Environmental Requirements — SMS based on Intel server

Appendix F. RJ-45 to DB-9 Adaptor

RJ-45 Port and Adapter Pin-outs

Appendix G. Port Requirements and Options

Required Port Availability

TMC Port Availability

Quarantine (Triggers) Port Availability

HA Port Availability

Optional Port Availability

85

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93

77

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83

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103

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105

106

107

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xii



Explains for whom this book is intended, conventions used in this book, where related documentation can be found, and how to obtain customer support if you cannot resolve a problem.

Guide Overview

This section includes the following items:

•

“Target Audience” on page xiii

•

“Conventions” on page xiv

•

“Related Documentation” on page xvi

•

“Customer Support” on page xvi

Target Audience

This guide is intended for use by technicians and maintenance personnel responsible for installing, configuring, and maintaining the TippingPoint Security Management System (SMS) where multiple security devices are deployed. Users should be familiar with networking concepts. and the follow standards and protocols:

• TCP/IP

• ethernet

• SNMP


xiii


Conventions

This book, and the other books in this series, follow some conventions for structuring information.

Headings

Every chapter starts with a brief description of the information you can find in that chapter, which correlates with the major headings in that chapter. Each major heading corresponds to a task or concept that is important for you to understand. Headings are of a different size and type to make them easy to skim, whether you are viewing an online or print copy of this document.

Typeface

This book uses the following typeface conventions:

Bold

Code

Used for the names of screen elements like buttons, drop-down lists, or fields. For example, when you are done with a dialog, you would click the OK button.

Used for text a user must type to use the product.

Italic

Used for book titles, variables, and important terms.

Hyperlink Used for Web site and cross reference links.

Cross References

When a topic is covered in depth elsewhere in this guide, or in another book in this series, a cross reference to the other information will be provided as follows:

• Cross references within this book will take the form: “For more information about <topic>, see

<Topic Title> on page <page number>.”

• Cross references to other publications will take the form: “For more information about <topic>, see

Publication Name.”

Messages

Messages are special text that are emphasized by font, format, and icons. There are four types of messages in this book:

• Warning

• Caution

• Note

• Tip

xiv


V 2.5.1

Conventions

Warning

Warnings tell you how to avoid physical injury to people or equipment. For people, injury includes anything from temporary conditions, such as pain, to irreversible conditions such as death. For equipment, injury means anything requiring repair. Warnings tell you what you should or should not do, and the consequences of not heeding the warning.

Warnings have an icon to the left showing a white lightning bolt drawn inside of a red octagon.

Warnings also start with the word “WARNING”, and are presented in bold face type.

WARNING: Only trained and qualified personnel should install, replace, or service this equipment. Disconnect the system before servicing.

Caution

Cautions tell you how to avoid a serious loss that stops short of physical damage such as the loss of data, time, or security. Cautions tell you what you should or should not do to avoid such losses, and the consequences of not heeding the caution.

Cautions have an icon to the left showing a black exclamation point drawn inside of a yellow triangle.

Cautions also start with the word “CAUTION”.

CAUTION:

Do not type del *.* from the root (C:\) directory. Typing del *.* from the root directory will destroy all the program and configuration data that your computer needs to run, and will render your system inoperable.

Note

Notes tell you about information that might not be obvious, or that does not relate directly to the current topic, but that may affect relevant behavior.

A note has an icon to the left showing a piece of note paper, and starts with the word “Note”.

Note: Most car rental companies no longer allow cash deposits in lieu of a credit card when renting a car. Non-credit card deposits can only be arranged by a lengthy application and approval process.

Tip

Tips are suggestions about how you can perform a task more easily or more efficiently.

A tip has an icon to the left showing a light bulb drawn inside, and starts with the word “Tip”.

Tip:

Setting the logging parameter to “off” or “minimal” will improve your system’s processing performance, but it will make debugging very difficult in the event of a system crash. During system integration, you can set logging to “full” to ease debugging. After you have finished testing, set logging to “minimal” to improve performance.


xv


Related Documentation

The TippingPoint systems have a full set of documentation. These publications are available in electronic format on your installation CDs. For the most recent updates, check the Threat Management

Center (TMC) Web site at https://tmc.tippingpoint.com

.

Customer Support

TippingPoint is committed to providing quality customer support to all of its customers. Each customer is provided with a customized support agreement that provides detailed customer and support contact information.

For the most efficient resolution of your problem, please take a moment to gather some basic information from your records and from your system before contacting customer support, including your customer number.

Table About - 1: Customer Support Information

Information Location

Your customer number

Your SMS server serial number You can find this number on the bottom of the server chassis. Also, from the SMS CLI, you can run the key

command.

Your SMS version number

You can find this number on your Customer Support Agreement and on the shipping invoice that came with your TippingPoint system.

You can find this information in the Administration window. On the SMS dashboard, click the Admin button to open the Administration window.

Choose the menu command Edit and choose SMS Server. Click the

Software Upgrade

tab. You can also run the version

command on the

SMS CLI.

Contact Information

Use the following information to contact TippingPoint Customer Support:

Telephone

North America:

+1 866 681 8324

International:

+1 512 681 8524

Australia:

800 783 933

New Zealand:

0800 852 300

E-mail

[email protected]

xvi


V 2.5.1

1

Overview

Provides an overview of the product and regulatory information for the TippingPoint SMS.

Chapter Overview


•

“Guide Purpose” on page 1

•

“Product Overview” on page 1

•

“Regulatory Notices” on page 3

Guide Purpose

The SMS Installation And Configuration Guide provides information about the TippingPoint Security

Management System (SMS), the SMS Security Server appliance and associated software. This guide provides instructions for installing and configuring your new system.

After completing the instructions in this guide, you will be able to use the SMS to manage multiple

TippingPoint devices in your network. For detailed information, see the TippingPoint Security

Management System User’s Guide.

Product Overview

The TippingPoint Security Management System is the control center where you can configure, monitor, and report on the TippingPoint devices in your network. The main components include a rackmountable SMS Server appliance and a SMS Management Client application. Each SMS can manage up to 150 TippingPoint devices (based on environmental conditions).


1

Chapter 1: Overview

Features

You can use the SMS to create multiple profiles of filters with settings to distribute to specific devices.

The devices can be organized in groups or security zones that make it easy to distribute and update security profiles. You can also use the SMS to keep your devices updated with the latest TippingPoint

Operating System (TOS) software and Digital Vaccine packages. For more detailed information, see the

Tipping Point Security Management System User’s Guide.

SMS Components

Core Components

• SMS Secure Server —hardware appliance for managing multiple devices

— SMS Home Page — Web-based interface with links to current Client software, documentation, and the Threat Management Center

• SMS Management Client — Java-based application for Windows

®

or Linux workstations used to manage your TippingPoint system

— Graphical User Interface (GUI)

— Dashboard

— Command Line Interface (CLI)

Additional Components

• Threat Management Center (TMC) — Centralized service center that monitors global threats and distributes up-to-date attack filter packages, software updates, and product documentation.

• Digital Vaccine (DV) — Update service that includes up-to-date filter packages for protecting your network

• Managed Devices — TippingPoint IPS or X-Series devices that are installed in your network

Models

For specific information about your SMS Security Server appliance, see the appropriate section listed below:

•

“SMS Appliance” on page 47 (3CRTP0020-96, 3CRTP0021-96, 3CRTP0022-96)

•

“SMS Based on Dell 1850” on page 65

(3CRTP000196C, 3CRTP000096C)

•

“SMS Based on Supermicro” on page 77

•


•

“SMS Based on Intel” on page 95

To identify which SMS you have, see “SMS Identification” on page 8

2


Regulatory Notices


Overview

Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signals leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed radio communications service. Radio communications services include but are not limited to AM/FM commercial broadcast, television, cellular services, radar, air-traffic control, pager, and Personal Communication Services

(PCS). These licensed services, along with unintentional radiators such as digital devices, including computer systems, contribute to the electromagnetic environment.

Electromagnetic Compatibility (EMC) is the ability of items of electronic equipment to function properly together in the electronic environment. While this computer system has been designed and determined to be compliant with regulatory agency limits for EMI, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference with radio communications services, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:

• Reorient the receiving antenna.

• Relocate the computer with respect to the receiver.

• Move the computer away from the receiver.

• Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits.

If necessary, contact technical support or an experienced radio/television technician for additional suggestions.

Summary of Regulatory Classifications

This product is designed, tested, and classified for business or industrial electromagnetic environments as follows:

• FCC (U.S.) - Class A

• IC (Canada) - Class A

• CE (European Union) - Class A

• CCC (China) - Class A

• VCCI (Japan) - Class A

• MIC (Korea) - Class A

Refer to the following sections specific for each regulatory agency. Each section provides country specific EMC/EMI or product safety information.


3


Information Technology Equipment (ITE), including peripherals, expansion cards, printers, input/ output (I/O) devices, monitors, and so on, that are integrated into or connected to the system should match the electromagnetic environment classification of the computer system.

Note: A Notice About Shielded Signal Cables: Use only shielded signal cables for connecting peripherals to any device to reduce the possibility of interference with radio communication services. Using shielded cables ensures that you maintain the appropriate EMC classification for the intended environment.

FCC Notices (U.S. Only)

This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference.

• This device must accept any interference received, including inference that may cause undesired operation.

Note: FCC regulations provide that changes or modification not expressly approved by

TippingPoint could void your authority to operate the equipment.

IC Notice (Canada Only)

This Class A digital apparatus meets the requirements of the Canadian Interference-Causing

Equipment Regulations.

Note: The Industry Canada regulations provide that changes or modifications not expressly approved by TippingPoint could void your authority to operate this equipment.

Cet appareil numérique de la Classe A respecte toutes les exigences du Reglement sur le Materiel

Brouilleur de Canada.

4



CE Notice (European Union)

This is a Class A product. In a domestic environment this product may cause radio frequency (RF) interference, in which case the user may be required to take adequate measures.

This product has been determined to be in compliance with the EMC Directive and the Low Voltage directive of the European Union. This system meets the following technical standards:

• EN 55022

• EN55024

• EN61000-3-2

• EN61000-3-3

CCC Notice (China Only)

This is a Class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures.

VCCI Notice (Japan Only)

This is a Class A product based on the standard of the Voluntary Control Council for Interference

(VCCI) for information technology equipment. If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective action.

MIC Notice (Republic of Korea Only)

This is a Class A device. Please note that this device has been approved for business purposes with regard to electromagnetic interference. If you find that this device is not suitable for your use, you may exchange it for a nonbusiness-purpose device.


5


6


2

Getting Started

Provides information on how to identify your SMS, details what is needed to prepare the site, and summarizes the process of installing and configuring the SMS Server and Management Client application.



•

“Before You Begin” on page 7

•

“SMS Identification” on page 8

•

“Installation and Setup Requirements” on page 9

•

“Safety” on page 14

•

“Prepare the Site” on page 17

•

“Installation and Configuration Components” on page 18

Before You Begin

Before installing the SMS system, make sure to verify that you meet all the following installation, setup, safety, and site requirements:

STEP 1

STEP 2

Read the SMS Release Notes.

Identify which SMS you have by consulting



7

Chapter 2: Getting Started

STEP 3

STEP 4

STEP 5

Gather information and equipment outlined in

“Installation and Setup Requirements” on page 9

including the following items:

•

SMS Server Equipment

•

Network Information

•

SMS Client System

•

Port Access

Read and follow all information in “Safety” on page 14 .

Follow the guidelines listed in “Prepare the Site” on page 17


•

Rack Space and Ventilation

•

Environmental Requirements

•

Power Requirements

SMS Identification

Server Identification — SMS Appliance

SMS servers may have different locations for ports, connectors, buttons, and indicators. To identify which SMS you have, see the following diagrams.

Figure 2 - 1: Server Identification — SMS Appliance

Power on Left Side

Figure 2 - 2: Server Identification — SMS based on Dell 1850 server

Power on Left of Center

8


Installation and Setup Requirements

Figure 2 - 3: Server Identification — SMS based on Supermicro server

Power on Right Side

Figure 2 - 4: Server Identification — SMS based on Dell 1750 server

Figure 2 - 5: Server Identification — SMS based on Intel server


Before installing the new TippingPoint SMS, you need to gather materials and prepare the network and installation site. To carefully and correctly install the component(s), read through all preparation instructions and requirements.


9


SMS Server Equipment

To install the SMS Server, you need the equipment listed in the following table:

Table 2 - 1: Required Hardware for SMS Server Installation

Equipment Explanation

TippingPoint devices

Rack and cabinet system — two or four post unit (for the SMS

Server)

Through the SMS, you can manage TippingPoint devices.

The SMS Server must be mounted in a properly designed cabinet. For detailed installation instructions, see the

Bracket Kit Installation Guide that came in the box of brackets shipped with your server.

To configure the SMS operating, you must connect directly to the SMS Server. There are two ways you can connect:

Computer — laptop or PC with terminal emulation software and an active serial port

NOTE: For the SMS based on Intel server: Connect RJ-45 to DB-9 serial adapter

Use a serial cable such as Category

5 Ethernet patch cable.

Serial port — You can connect a computer from the computer’s serial port to the SMS Server serial port.

For the SMS based on Intel server: Connect a computer from the computer’s serial port to the SMS

Server’s RJ-45 connector with the included adapter and a serial cable.

OR

Monitor and keyboard —VGA and PS/2* or USB compatible keyboard

OR

Monitor and keyboard — You can connect a VGA monitor and keyboard directly to the SMS Server through the server’s monitor and keyboard (PS/2* or USB) ports.

*PS/2 ports not available on all systems.

Cabling Requirements

SMS Appliance

The SMS Appliance ships with the following items.

• AC power cable for the power supply

• USB to PS/2 adaptor

SMS Based on Dell 1850

The SMS Based on Dell 1850 Server ships with the following items.

• AC power cable for the power supply

• Cat 5 port extender

10



You must provide the cables required to connect your system to the network and other devices.

Note: The SMS based on Intel server uses an RJ-45 to DB-9 serial adapter. If you

misplace the RJ-45 to DB-9 serial adapter, see Appendix F‚ “RJ-45 to DB-9

Adaptor”

for pin-out information to construct a new one.

Network Information

Before you connect and configure the SMS, collect the following information about your network:

Table 2 - 2: Network Information Requirements

Network Item Needed Information

SMS Server

Device or devices (the SMS will manage)

DNS service (optional)

NTP service (optional)

• static IP address

• subnet mask

• gateway address

• IP address

• SuperUser name and password

• IP addresses of one or more DNS servers

• IP addresses of one or more NTP servers

NOTE: The SMS comes pre-configured to use the public

NTP servers that are accessible through the Internet

Remote Management (optional) If you want to connect to the SMS CLI through remote systems, the remote systems must have one of the following installed:

• A telnet client

• An SSH version 2 client, using port 123/UDP

SMS Client System

The computer on which you will install the SMS Client must meet the following system requirements:

Table 2 - 3: Client System Requirements

System Item

Operating system

Requirement

• One of the following operating systems:

— Windows 98 (2nd edition), Windows NT (Service

Pack 5 or later), Windows 2000 (Service Pack 3 or later) or

Windows XP

— Linux


11


Table 2 - 3: Client System Requirements (Continued)

System Item

Browser

Hardware

Requirement

• One of the following browsers:

— Internet Explorer (version 6.0 or higher)

— Firefox

®

• 256MB RAM (recommend 384MB RAM)

• 100MB hard drive space

• 700mhz Pentium

®

III or faster processor

• monitor (recommend a monitor with SVGA resolution

(1024x768) and 32-bit color depth.

Port Access

Note: If the SMS Server is behind a firewall, the server must have access to the

Internet using port 4043/TCP to the TMC via HTTPS to access the Threat

Management Center (TMC) at tmc.tippingpoint.com for package updates.

The SMS Server must have access to port 80/TCP for HTTP general outbound traffic.

SMS Server Access

The SMS Server must also have access to the ports listed in the following table:

Table 2 - 4: Server Access Ports

Port Access Purpose

4043/TCP

161/UDP device device

443/TCP device

123/TCP device

ICMP

Port 22/TCP

8162 and 8163/UDP device

SMS

SMS management to send SNMP requests

HTTPS

NTP to check communication

CLI management

to receive SNMP traps

12



SMS Client Access

Client systems must have access to ports listed in the following table:

Table 2 - 5: Client Access Ports

Port

80 SMS

10042/TCP SMS

443/TCP

22/TCP

SMS

SMS

443/TCP

8162 and 8163/UDP

SMS

SMS

Access Purpose

client/server communication

Web browser access via HTTPS

CLI access via SSH2 to transmit updates via HTTP to receive SNMP traps

For more information, see “Port Requirements and Options” on page 105 .


13


Safety

Before installing your SMS, read this entire Safety section and one of the following Safety Guidelines sections for your specific SMS:

• SMS Appliance —

“Safety Guidelines” on page 57

• SMS based on Dell 1850 server —


• SMS based on Supermicro server —




• SMS based on Intel server —


To identify which SMS you have, see “SMS Identification” on page 8

General Requirements and Guidelines

If not properly installed and maintained, electrical circuitry equipment like the TippingPoint can pose dangers to both personnel and equipment. There are no serviceable parts inside. To prevent accidents, adhere to the following guidelines to ensure general safety:

• Remove any dust from the area and keep the area around the TippingPoint system clear and dust-free during and after installation.

• Wear safety glasses if you are working under conditions that might be hazardous to your eyes.

Note: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: this device may not cause harmful interference, and this device must accept any interference received, including interference that may cause undesired operation.

14


Safety

See the following list of cautions and warnings for further safety guidelines.

CAUTION:

Use proper ESD protection whenever you handle TippingPoint equipment. Do not power up the system while you are installing and connecting the system. If you connect the power improperly and then apply power, the server could be damaged.

The equipment rack must be anchored to an immovable support to prevent it from falling over when one or more servers are extended in front of it on slide assemblies. The equipment rack must be installed according to the manufacturer’s instructions. You must also consider the weight of any other devices installed in the rack.

You are responsible for installing an AC power disconnect for the entire rack unit. This main disconnect must be readily accessible, and it must be labeled as controlling power to the entire unit, not just to the server.

The server is designed for an AC line voltage source with up to 20 amperes of overcurrent protection. If the power system for the equipment rack is installed on a branch circuit with more than 20 amperes of protection, you must provide supplemental protection for the server. If more than one server is installed in the rack, the power source for each server must be from a separate branch circuit.

Make sure that the server cooling fans run continuously while the system is powered.

The equipment rack must provide sufficient airflow to the front of the server to maintain proper cooling. It must also include ventilation sufficient to exhaust a maximum of 1200

British Thermal Units (BTUs).


15


WARNING: Read all of the installation instructions before you connect the system to its power source.

If server power cords are plugged into AC outlets that are part of the rack, then you must provide proper grounding for the rack itself. If server power cords are plugged into wall AC outlets, the safety grounding conductor in each power cord provides proper grounding only for the server. You must provide additional, proper grounding for the rack and other devices installed in it.

When installing the unit, always make the ground connection first and disconnect it last.

Do not work on the system or connect or disconnect cables during periods of lightning activity.

The push-button on/off power switch on the front panel of the server does not turn off the AC power. To remove AC power from the server, you must unplug the AC power cord from either the power supply or the wall outlet.

Hazardous voltage, current, and energy levels are present inside the power supply enclosure. There are no user-serviceable parts inside it; servicing should only be done by technically qualified personnel.

Lifting the server and attaching it to the rack is a two-person job. If needed, use an appropriate lifting device.

Only trained and qualified personnel should install, replace, or service this equipment. Disconnect the system before servicing.

To prevent the unit from overheating, do not operate it in an area that exceeds the maximum recommended ambient temperature of 104° F (40° C). To prevent airflow restriction, allow at least 3 inches (7.6 cm) of clearance around the ventilation openings.

Reliable Earthing

Ensure the mounting rack is reliably connected to earth. When properly installed, the TippingPoint

SMS will be grounded through the rack mounting ear’s to the rack.

System Grounding

Damage from Electromagnetic Static Discharge (ESD) can occur when electronic components are improperly handled. Its results can be complete or intermittent system failures. Therefore, proper ESD protection is required whenever you handle equipment. It is not necessary to open the TippingPoint

SMS chassis to add or remove any components. The following general grounding guidelines apply in the event that a redundant power supply module must be replaced.

16


Prepare the Site

Follow these guidelines to prevent ESD damage of the TippingPoint System and its components:

• Always use an ESD wrist strap when adding or removing components from the chassis.

• Avoid touching the circuit boards or connectors on all cards and modules.

• Avoid contact between the printed circuit boards and clothing. The wrist strap only protects components from ESD voltages on the body. ESD voltages on clothing can still cause damage.

• Place a removed component board-side-up on an antistatic surface or in a static-shielding container that is also grounded to the same point as the TippingPoint device. If you plan to return the component to the factory, immediately place it in a static-shielding container.

Before handling the TippingPoint cards or modules, you must first ground yourself to the chassis. This action helps to prevent ESD damage, which can have devastating effects on the components.

Note: To complete this procedure, you must use an ESD grounding strap.

How To: To ground yourself

1. Attach one end of the ESD grounding strap to your wrist. Ensure that it makes good contact with your skin.

2. Attach the other end of the ESD grounding strap onto a grounded surface.

Prepare the Site

Rack Space and Ventilation

Before you install the server, you should determine the total rack space that is required to install your system.

Rack and Clearance

TippingPoint recommends that you mount the SMS Server in a standard 19-inch or 23-inch rack. The vertical hole spacing on the rack rails must meet standard ANSI/EIA-310-C requirements, which call for a one inch (2.54 cm) spacing.

Ventilation

Ventilation and proper location are essential to the proper operation of the SMS Server. Give the unit at least three inches around ventilation openings so that proper ventilation is possible. Also, ensure that the unit is balanced properly on the rack.


17


Environmental Requirements

For environmental requirements for your specific SMS, refer to:

• SMS Appliance —

“Environmental” on page 62

• SMS Based on Dell 1850 —






• SMS based on Intel server—


Power Requirements

For power requirements for your specific SMS, refer to:

• SMS Appliance— “Power” on page 62

• SMS Based on Dell 1850 server—

“Power” on page 73





• SMS based on Intel server —


Installation and Configuration Components

SMS installation and configuration involves the following components:

• SMS Secure Server hardware appliance and the SMS operating software

• SMS Management Client application

Prior to using the SMS system, you need to install and perform configuration procedures on all the components of the SMS system. For installation and configuration instructions, see

•

“SMS Server Installation” on page 19

•

“SMS Server Setup Wizard” on page 25

•

“SMS Client Installation and Setup” on page 41

18


3

SMS Server Installation

Provides instructions on how to install the SMS Server hardware.



•

“Server Installation and Setup Overview” on page 19

•

“SMS Server Installation Details” on page 20

Note: Illustrations may not represent your specific system. For SMS diagrams, information about requirements or specifications, refer to the following:

—

“SMS Appliance” on page 47 ,

—


.,

—

“SMS Based on Supermicro” on page 77

—


—,

“SMS Based on Intel” on page 95

To identify which SMS you have, see

“SMS Identification” on page 8 .

Server Installation and Setup Overview

STEP 1

Read the SMS Release Notes.

STEP 2

Read and follow all instructions in

“Getting Started” on page 7 .

STEP 3

STEP 4

STEP 5

Unpack and Mount the SMS Server

.

Connect Power Source and Network Cables .

Connect a Monitor to the SMS Server


19

Chapter 3: SMS Server Installation

STEP 6

STEP 7

Power On and Check LEDs .

Mount the Bezel

.

SMS Server Installation Details

Note: You can install and update the SMS without having a device configured in the current SMS.

Unpack and Mount the SMS Server

Each system server is securely packaged in a shipping box. The server ships with all required hardware and software installed.

CAUTION:

If you do not take necessary precautions, electromagnetic static discharge

(ESD) can damage the server. Installation and maintenance personnel should be properly grounded using ground straps to eliminate the risk of ESD damage to the equipment. The chassis is subject to ESD damage whenever it is removed from the server.

Use caution when opening the TippingPoint boxes.

1. Inspect the packing containers. If you see any damage or other signs of mishandling, inform both the local freight provider and TippingPoint before unpacking. Your freight provider can provide you with the procedures necessary to file a claim for damages.

2. Carefully open the box and remove all packing material.

3. Verify the contents in the shipping package. Compare the packing list to your shipment and to your order. If items are missing, contact your TippingPoint sales or field representative.

4. Remove the server from the box. Check to ensure that items listed on the packing slip are present in the server. If they are not, contact your TippingPoint sales or field representative.

5. Inspect all the equipment inside for damage. If you think any equipment might be damaged, contact your freight provider for how to lodge a damage claim. Also, contact your Tipping Point sales or field representative for instructions.

6. Bolt the server to the rack, or attach it to the rails provided. For details on how to install your system into a rack, see the Rack Installation Instructions included with your rack solution.

WARNING: To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable.

• If the rack is partially filled, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.

• If the rack comes with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.

20



• If you plan to expand your system to include more servers in the future, allow space in the rack for additions. During the initial installation, pay attention to the weight distribution and stability of the rack.

Please Recycle: The shipping materials are recyclable. Please save for later use or dispose of them appropriately.

Connect Power Source and Network Cables

Use the following illustration as a guide to connect the power and network cables to the SMS Server.

Your SMS may vary from this illustration.

Figure 3 - 1: SMS Appliance Back Panel

NIC1 Connector Power

Connector

Connect the Server to a Power Source

1. Locate the male power inlet on the back of the server.

2. Plug one end of a standard female power plug into the outlet.

3. Plug the other end of the plug into an AC outlet or power strip.

Connect the Server to the Network

Connect the server to the network using the NIC1 Connector. You must use a 10 or 100 mbps hub or switch.

1. Locate the NIC1 connector, labeled Gb

1

, on the back panel of the server.

2. Use an Ethernet cable to connect the NIC1 connector to a 10 or 100mbps hub or switch.

Connect a Monitor to the SMS Server

To configure the operating software, you need a monitor and keyboard or a laptop computer to connect to the server hardware component and work directly with the software through the SMS command

Line Interface (CLI). You can use a standard VGA Monitor and keyboard, a dumb terminal or a computer with a terminal emulation program.


21


VGA Monitor and Keyboard Option

1. Plug the monitor cable into the VGA monitor port on the SMS.

2. Plug the keyboard into the keyboard connector (PS/2 or USB port) on the SMS.

Terminal or Computer (with Emulation Program) Option

Use a serial cable and the included RJ-45 to DB-9 serial adaptor to connect a dumb terminal or computer with terminal emulation to either the front or back RJ-45 serial port on the SMS Server.

Make sure to use the following settings:

• line speed of 9600

• parity set to None

• data bits set to 8

• stop bits set to 1

Power On and Check LEDs

Use the following illustration as a guide to start the system and check its operation.

Figure 3 - 2: SMS Appliance Front Panel

Power button

LCD display

1. Press the power button on the front panel. The system will begin its startup process.

2. While the system is starting up, check the following indicators to ensure that these components are functioning properly:

Table 3 - 1: Power and LCD indicators

Indicator

Power button Green

Display Description

Indicates that power is supplied to the system and the system is operational.

22



Table 3 - 1: Power and LCD indicators

Indicator

LCD display

Display

SYSTEM NAME, in blue

Description

Indicates normal operations. For information about LCD status message, see

“LCD Status Messages” on page 51 .

Table 3 - 2: Power Supply and NIC Indicators

Indicator

Power supply status indicator

AC line status indicator

NIC 1 link indicator

Green

Display

Green

Green

NIC 1 activity indicator Blinking Amber

Description

Indicates that the power supply is operational.

Indicates that a valid AC source is connected to the power supply.

Indicates the NIC is connected to a valid link partner on the network.

Indicates network data is being sent or received

As the SMS starts up, the TippingPoint splash screen is displayed for up to 90 seconds on the VGA monitor. A series of system messages are written to the serial port and displayed on the monitor.

Mount the Bezel

To mount the bezel, place it between the server handles and push it toward the front of the server until it snaps into place. To lock the bezel, insert the key in the lock. Turn the lock clockwise, approximately a quarter turn, until it stops. The bezel is now locked and cannot be opened.


23


24


4

SMS Server Setup

Wizard

Provides instructions on how to configure the SMS Server using the SMS Initial Setup Wizard.


This chapter includes the following sections:

•

“Overview” on page 25

•

“Wizard Configuration Options” on page 26

Overview

Note: You can install and update the SMS without having a device configured in the current SMS.

There are multiple ways in which you can configure your SMS server appliance:

• SMS Initial Setup Wizard — Runs automatically when you first log onto the SMS. This wizard is run on a serial port connected system, such as a workstation and laptop. This chapter provides detailed information and examples regarding the SMS Initial Setup Wizard.

• The CLI setup command — Can be run at anytime. Allows you to reset the same configuration options as in the SMS Initial Setup Wizard.

• Additional Configuration — After you run the SMS Initial Setup Wizard, you can further configure your system using commands through the CLI. For more information on using the CLI commands, see the TippingPoint Security Management System User’s Guide.


25

Chapter 4: SMS Server Setup Wizard

After the SMS server setup is complete, download and install the SMS client application. See

Chapter 5‚ “SMS Client Installation and Setup”

Wizard Configuration Options

After you have unpacked and installed the TippingPoint SMS server appliance, you configure the SMS using the SMS Initial Setup Wizard. When you first logon to the SMS, the SMS Initial Setup Wizard runs automatically.

The SMS Initial Setup Wizard runs a series of short interactive dialogs, on the command line interface

(CLI), that guide you through the configuration of the SMS.

To use the wizard setup dialogs:

• Each prompt displays the default values in brackets ([ ]).

• To accept the default value, press the <Enter> key.

• To clear a value, type a period (.)

The configuration dialogs are summarized in the following table and described in more detail in the rest of this chapter:

Table 4 - 1: SMS Initial Setup Wizard Configuration Dialogs

1

2

3

4

5

Step # Setup Dialog

Login to the SMS CLI

• Log in to the SMS Appliance as a

SuperUser.

• Review and accept the License

Agreement.

Keyboard Layout

(optional)

• Specify keyboard layout (optional).

Account Security Level

• Specify security level.

Super User Account

• Create a username.

• Create and confirm a new password.

Host Management Port Options

• Enter management IP address.

• Enter network mask.

• Enter default gateway (optional).

• Enter DNS server (optional).

Page

page 27

page 28

page 29

page 30

page 32

Settings

keyboard layout account security level super user login name super user password

Host IP address network mask address default gateway address

DNS server address

26



Table 4 - 1: SMS Initial Setup Wizard Configuration Dialogs (Continued)

6

7

8

9

Step # Setup Dialog

Host Information

• Enter host name to describe the SMS.

• Enter host location (optional).

• Enter system contact (optional).

Timekeeping Options

(optional)

• Enter time zone.

• Configure or disable NTP.

Server Options

(optional)

• Enable SSH server.

• Enable Telnet server.

• Enable HTTPS sever.

• Enable HTTP server.

• Enable SNMP server.

• Enable ICMP echo (ping) support.

NMS Settings (optional)

• Enable trap generation.

Page

page 33

page 34

page 36

page 38

Settings

host name host location contact information time zone

NTP IP addresses

SSH

Telnet

HTTPS

HTTP

SNMP

ICMP

10

Email Contact Information

(optional)

• Configure email contact information.

page 38

SNMP trap destination

SNMP trap community name

SMTP notify list

SMTP server IP

SMTP from user

SMTP reply to user

11

Diagnostics page 39

Login to the SMS CLI

Tip:

You can establish new logon sessions by pressing

Alt-F1

through

Alt-F6

respectively for each new session.

After you have completed the hardware setup and applied power to the system, a TippingPoint splash screen displays for up to 90 seconds on the VGA monitor. A series of system status messages display to the console.

When you log in to the SMS, the CLI opens and prompts you for a username. For the first login, you do not need a password. A series of messages about the system status is displayed.

At the SMS CLI prompt, log in as the user SuperUser. sms-server login as: SuperUser


27


The following information displays:

Authorized users only. All activity may be monitored and reported.

Welcome to the TippingPoint Technologies SMS Initial Setup wizard.

At this point, you will be presented with some questions along with defaults in brackets[]. Please update any empty fields or modify them to match your requirements. You may press the ENTER key to keep the current default value, and '.' to clear an existing value. To abort out of this sequence, press Ctrl-C. To restart the sequence at a later time, run 'setup'.

You will be asked to confirm the answers at the end, so don't worry if you make any mistakes.

Note: You will be asked to confirm your answers at the end of each dialog

section, not at the end of the entire wizard.

Review and accept the license agreement.

Keyboard Layout

After you have logged in, you will be asked the following:

Would you like to configure your keyboard layout? <Y,[N]>:

If you reply yes

, then set your keyboard layout as follows:

This procedure will lead you through setting the layout for your keyboard. The following layouts are available:

Available keyboard layouts (kbd.available-layouts) = applkey azerty backspace be-latin1 bg-cp1251 bg-cp855 bg_bds-cp1251 bg_bds-utf8 dvorak-r emacs emacs2 es es-cp850 et et-nodeadkeys euro bg_pho-cp1251 bg_pho-utf8 br-abnt br-abnt2 euro1 euro2 fi fi-latin1 br-latin1-abnt2 fi-latin9 it2 jp106 keypad la-latin1 lt lt.baltic

lt.l4

mk mk-cp1251 mk-utf mk0 nl nl2 se-ir209 se-lat6 se-latin1 sg sg-latin1 sg-latin1-lk450 sk-prog-qwerty sk-prog-qwertz sk-qwerty sk-qwertz slovene sr-cy sv-latin1

28



br-latin1-us by cf croat ctrl cz cz-cp1250 cz-lat2 cz-lat2-prog cz-us-qwertz de de-latin1 de-latin1nodeadkeys de_CH-latin1 defkeymap defkeymap_V1.0

dk dk-latin1 dvorak fi-old fr fr-latin0 fr-latin1 fr-latin9 fr-old fr-pc fr_CH fr_CH-latin1 gr gr-pc hu hu101 il il-heb il-phonetic is-latin1 is-latin1-us it no no-latin1 pc110 pl pl2 pt pt-latin1 pt-latin9 ro_win ru ru-cp1251 ru-ms ru-yawerty

Result: Success

Please enter the keyboard layout you want to use.

Press ENTER without entering anything to retain your current configuration.

Your current keyboard layout is: defkeymap

WARNING: Setting your keyboard layout to a value with which you are not familiar could render your system inaccessible. If you are not sure of what you are doing, please press the Enter key to leave your current keyboard layout unchanged.

Console keyboard layout (kbd.layout=[defkeymap]) = tr_f-latin5 tr_q-latin5 tralt trf trq ua ua-utf ua-utf-ws ua-ws uk unicode us us-acentos ru1 ru2 ru3 ru4 ru_win se-fi-ir209 wangbe wangbe2 windowkeys

Account Security Level

User security levels and restrictions for entering user names and passwords provide added user access security.

Table 4 - 2: Account Security Levels

Level Level Name

Level 0 Weak — No

Security Checking

Description

User names cannot have spaces.

Passwords are unrestricted.


29


Table 4 - 2: Account Security Levels (Continued)

Level Level Name

Level 1 Basic — Basic

Security Checking

Level 2 Recommended —

Maximum Security

Checking

Description

User names must be at least 6 characters long without spaces.

Passwords must be at least 8.

Includes Level 1 restrictions and requires the following: 2 alphabetic characters, 1 numeric character, 1 nonalphanumeric character (special characters such as ! ? and *).

Example

Select the security level for user access. The SMS provides three types of security level access. By default, the SMS uses security level 2. Enter a security level as displayed:

There are three security levels for specifying user names and passwords:

Level 0: User names and passwords are unrestricted.

Level 1: Names must be at least 6 characters long; passwords at least

8.

Level 2: In addition to level 1 restrictions, passwords must contain:

- at least 2 alpha characters

- at least 1 numeric character

- at least 1 non-alphanumeric characters

Please specify a security level...

Level: [0]-Weak, [1]-Basic, [2]-Recommended? <0,1,2>: 2

Note: If you press Enter without specifying a security level, the default setting,

Level 2, is used.

Super User Account

User Name

A login name for the account. A valid login name must meet the restrictions of the set security level.

The levels require the following:

• Level 0 — Any length (1 or more) and format is allowed for the user name and password. You must not include spaces.

• Level 1 and 2 — The name must contain at least six (6) characters and no spaces.

Table 4 - 3: Login Name Examples

fjohnson fredj123 fredj-123

Valid Login Names Invalid Login Names

fredj (too short) fred j 123 (contains spaces) fj123 (too short)

30



Table 4 - 3: Login Name Examples (Continued)

Valid Login Names

fredj-*123

Invalid Login Names

fj 123 (contains spaces)

User Password

Note: When you view logs, the user listed for the logged events may include

SMS, LSM, and CLI. These applications use a Super-User level of access to make entries into the audit log.

A login password for the account. A valid password must meet the restrictions of the set security level.

The levels require the following:

• Level 0 — No restrictions. Any length and format is allowed for the user name and password. The password may have no characters (empty).

• Level 1 — It must contain at least eight (8) characters.

• Level 2 — it must contain at least eight (8) characters with the following restrictions:

— it must contain at least two alphabetic characters

— it must contain at least one numeric character

— it must contain at least one non-alphanumeric character–a non-alphanumeric character includes any character that is not a digit or a letter. You cannot use spaces.

Table 4 - 4: Password Examples for Level 2 Security

Valid Passwords

my-pa55word my-b1rthday myd*g’snam3

Invalid Passwords

my-pa55 (too short) mybirthday (must contain numeric) mydogsnam3 (must contain a non-alphanumeric character)

Example

Enter the user account name. This account has the superuser level of access, allowing the account to fully access all features of the SMS. You will enter a user name following the conventions of the security level.

Please enter a user name that we will use to create your superuser account.

Spaces are not allowed.

Name: sjohnson

Do you wish to accept [sjohnson]? <Y,[N]>: Y


31


Result: Success

Note: If you do not follow the user name conventions according to your security level, the setup does not accept the user name and prompts for a new one. A message displays with the following: “Result: User names must not be shorter than 6 characters (0x87)”.

Enter the new password. The system prompts you to enter the new password again to confirm it. After you enter the correct data, the system displays a success message. The password displays as a line of periods (.). As you enter a password, the periods are replaced with asterisks (*).

Level 2: Names must be at least 6 characters long; passwords at least

8.

- at least 2 alpha characters

- at least 1 numeric character

- at least 1 non-alphanumeric character

New password: ********************************

Confirm password: ********************************

Result: Success

Your superuser account 'sjohnson' has been created.

Host Management Port Options

The Host Management port is the Ethernet port located on the host processor module. You use the Host

Management or the serial port to connect to your TippingPoint device when you use the Command

Line Interface and when you use the SMS.

Host IP Address

The Host IP address is the IP address through which you access your TippingPoint device. The Host IP address must meet the following criteria:

• standard IP v 4 address format (XXX.XXX.XXX.XXX).

• contained within your local network, but must not be contained within any of the subnets that will be passing traffic through the Multi-Zone Defense Module.

• accessible from the workstation from which you will perform SMS management activities

Network Mask

The network mask for the subnet on which the SMS is located.

Example

Enter the Management IP address and Network Mask for the SMS Server.

The host management port is used to configure and monitor this appliance via a network connection (e.g., the SMS client GUI).

Enter Management IP Address []: 172.16.5.233

Enter Network Mask [255.255.255.0]:

32



Default Gateway

The Default Gateway options enable you to set up the routing information the SMS needs to communicate with other networks. The default gateway is the IP address through which communications with other subnets are routed. If the system sends a message to an IP address outside of its subnet, the message and the reply goes through the default gateway.

Example

Enter the default gateway IP address. Enter a value. If you enter without entering data, you leave the default gateway undefined.

The default gateway is a router that enables this device to communicate with other devices on the management network outside of the local subnet.

Enter Default Gateway (optional) []: 172.16.5.1

Domain Name Service

The Domain Name Service (DNS) provides resolution of host names and reverse IP address lookup.

Example

Enter the Domain Name Service (DNS) server.

The Domain Name Service (DNS) server is used to resolve hostnames and provide reverse IP address lookup.

Enter DNS Server-1 (optional) []: 172.16.5.4

A verification message displays for the data. Enter A for accept.

Host IP: 172.16.5.233

Network Mask: 255.255.255.0

Default Gateway: 172.16.5.1

DNS Server-1: 172.16.5.4

Enter: [A]ccept, [C]hange, or [E]xit without saving? <A,[C],E>:a

Host Information

The Host Information options allow you to enter data for the name and location of the SMS host and a contact for responding to issues.

Host Name

The host name of the SMS. Use the same name that the SMS will be known as on your network.

Host Location

The host location is the physical location of the SMS. It is for informational purposes only.

Example

Enter the SMS host information, including name, location, and system contact.


33


Enter Host Name [sms-server]: sms3.qalab.company.com

Enter Host Location (optional) [room/rack]: QA lab

Enter System Contact (optional) [TippingPoint Customer Contact]: Bob

Smith

A verification message displays. Enter A for accept.

Host Name: sms3.qalab.company.com

Host Location: QA lab

System Contact: Bob Smith

Enter: [A]ccept, [C]hange, or [E]xit without saving? <A,[C],E>:

Timekeeping Options

The Timekeeping Options allows you to select a time zone for the SMS.

Time Zone

The time zone option enables you to calculate and show the local time. System logs are kept in

Universal Time (UTC), but the device calculates local time for display purposes. Entering the proper time zone enables the device to display local time properly.

The following list details the time zone options:

• GMT (Greenwich Mean Time)

• WET (Western Europe Time), GMT+0:00

• CET (Central Europe Time), GMT+1:00

• EET (Eastern Europe Time), GMT+2:00

• MSK (Moscow Time), GMT+3:00

• AWST (AU Western Standard Time), GMT+8:00

• JST (Japan Standard Time), GMT+9:00

• ACST (AU Central Standard Time), GMT+9:00

• AEST (AU Eastern Standard/Summer Time), GMT+10:00

• NZST (New Zealand Standard Time), GMT+12:00

• HST (Hawaiian Standard Time), GMT-10:00

• AKST (Alaska Standard Time), GMT-9:00

• PST (Pacific Standard Time), GMT-8:00

• Arizona, GMT-7:00

• MST (Mountain Standard Time), GMT-7:00

• CST (Central Standard Time), GMT-6:00

• Indiana, GMT-5:00

• EST (Eastern Standard Time), GMT-5:00

• AST (Atlantic Standard Time), GMT-4:00

34



NTP

The NTP or SNTP, is the Network Time Protocol. SNTP servers are central servers that keep time coordinated with a central atomic clock. SNTP servers help keep network time synchronized so that network events that occur on different hosts can be compared.

A valid entry will meet the following criteria:

• a valid IP address for an SNTP primary time server

Example

Enter Y to modify time zone and NTP settings.

Timekeeping options allow you to set the time zone, enable or disable daylight saving time, and configure or disable NTP (Network Time

Protocol).

Would you like to modify timekeeping options? <[Y],N>:

Note: SMS does not support Daylight Savings Time (DST). DST will be supported in a subsequent release.

Select the time zone. You can scroll through the list of zones with the

+

or

-

keys until you find the correct zone and press Enter.

Enter time zone used for display: (Scroll with +/-)

Time zone: CST (Central Standard Time), GMT-6:00

Result: Success

Enter Y or N to enable the NTP (Network Time Protocol) client. If you enable NTP, enter the IP address of 1 to 3 NTP servers. Enter a period (.) to clear an address. Press Enter to accept the default.

The following dialog displays the prompts when entering Y to use the NTP client.

Do you want to enable NTP client? <[Y],N>:

Result: Success

Enter the list of NTP servers ('.' will clear a value):

NTP server 1 (ntp.server1=[192.43.244.18]) = 172.16.5.4



Result: Success

A reboot is required for the new time zone to take effect

Note: When you complete the setup, the system reboots to take these changes into effect. Do not reboot at this time.

The following dialog displays the prompts when entering N for NTP. The setup prompts for time settings.


35


Do you want to enable NTP client? <[Y],N>: n

Result: Success

Please confirm the current date and time...

Date <YYYY-MM-DD> (time.yyyymmdd=[2003/11/20]) =

Time <HH:MM:SS> (time.hhmmss=[09:55:03]) =

Server Options

The Server Options dialog enables you to turn your servers on and off. You should always use the secure Web and CLI servers (HTTPS and SSH) when conducting normal operations. You should only use the non-secure (HTTP and telnet) servers for troubleshooting if you cannot get the secure alternatives.

Secure and Non-Secure Operation

You can enable the secure and non-secure servers for the CLI (SSH and telnet). You cannot enable both the secure and non-secure servers for the Web. This is to prevent inadvertent security lapses within your network security infrastructure. In practical terms, this means that if you enable the HTTPS server the HTTP server is disabled.

SMS Management

The HTTPS server is required for SMS management. The implication of this is that if you will be using the SMS to manage your devices, you cannot run the non-secure HTTP server.

Default Server Settings

The default settings of the Web, SMS CLI, and SNMP servers are:

Table 4 - 5: Default Web, CLI, and SNMP Server Options

Name

SSH

Telnet

HTTPS

HTTP

SNMP

ICMP

ON

OFF

ON

OFF

OFF

OFF

Default Setting Required By

secure CLI over network no non-secure CLI over network no secure SMS non-secure SMS yes yes required for NMS required by ping yes no

Reboot Required

Note: If you modify settings, you must reboot if it has “yes” for Reboot Required.

When you complete the setup, the system reboots to take these changes into effect.

SSH Server

The SSH Server enables encrypted terminal communications. The SSH server must be enabled to establish a secure CLI session over your network.

36



Telnet Server

The telnet server enables telnet connections to the device. The telnet server can be enabled to run nonsecure CLI sessions over your network.

CAUTION:

The Setup Wizard enables you to activate the telnet server. Telnet is not a secure service. If you enable telnet, you endanger the security of your TippingPoint device.

Use SSH instead of telnet when you are conducting normal operations.

HTTPS Server

The HTTPS server is a Web server. It enables you to perform encrypted file transfers over your network. The HTTPS server must be enabled to use SMS management. You can also run the LSM using the HTTPS server.

HTTP Server

The HTTP server is a Web server. You may disable the HTTP server and use the HTTPS server to run the LSM. You can enable the HTTP server to run non-secure LSM session on your network.

CAUTION:

he Setup Wizard enables you to activate HTTP. HTTP is not a secure service. If you enable HTTP, you endanger the security of your TippingPoint device. Use HTTPS instead of HTTP for normal operations.

SNMP Server

The SNMP Server provides access to interface counters and other statistics, configuration data, and general system information via the Simple Network Management Protocol (SNMP). The SNMP server must be enabled to use SMS management or to allow NMS access.

Example

Select and configure server options as needed. If you enter Y, the setup will prompt you to enter configuration settings as appropriate for each service.

Server options allow you to enable or disable each of the following servers: SSH, Telnet, HTTPS, HTTP, and SNMP. The ability to respond to

ICMP echoes (ping) can be disabled as a security measure.

Would you like to modify the server options? <Y,[N]>: Y

If you enter Y, you receive the following messages. The setup prompts you to enter each setting.

Enable the SSH server? [yes]:

Enable the Telnet server? [no]:

Enable the HTTPS server? [yes]:

Enable the HTTP server? [no]:

Enable the SNMP server? [no]:

Enable ICMP echo (ping) support? [no]: yes

SSH: yes

Telnet: no

HTTPS: yes

HTTP: no

SNMP: no


37


Ping: yes

A verification message displays. Enter A to accept settings.

Enter: [A]ccept, [C]hange, or [E]xit without saving? <A,[C],E>:A

NMS Settings

The Network Management System (NMS) Options dialog enables you to configure the NMS settings available for the device. This feature enables monitoring of the device by a restricted NMS, such as HP

OpenView

TM

. If you configure the setting, the setup prompts you to provide a remote trap server for the SNMP destination. You can also enter a community name for the generated traps.

Example

Enter Y or N to configure the Network Management System for the SMS.

A Network Management System such as HP OpenView(TM) can be used to monitor and receive SNMP traps from your TippingPoint device.

Would you like to configure a Network Management System? <Y,[N]>: Y

Enter the SNMP trap destination.

The SMS can generate traps to a remote trap server.

To enable trap generation, specify a remote trap server.

('.' to clear the value)

SNMP trap destination (snmp.trap-dest=[]) = 172.16.5.4

Result: Success

Enter the SNMP community name for the generated traps.

Enter the community name that will be used in the generated traps:

SNMP trap community name (snmp.trap-community=[public]) = private

Result: Success

Email Contact Information

The Default Alert options dialog allows you to enter email addresses to receive filter alerts. You can enter multiple email addresses, using a comma (,) to separate the addresses. You can also add an exclamation mark after an email address as a flag for urgent deliveries or alert messages.

38



Example

If you want the SMS to send notifications through SMTP email, enter the email addresses. Separate the addresses with commas. You can also add an exclamation mark after an email address as a flag for urgent deliveries. To clear the list, enter a period (.).

Would you like to configure email? <Y,[N]>: y

The SMS can transmit email notifications to a list of SMTP email addresses. Enter the addresses separated by commas (','). If the exclamation character ('!') is used as the first character in the email destination list, then the email is flagged with urgent delivery. (use

'.' to clear the list)

Enter SMTP notify list [null]:[email protected],[email protected]

Enter SMTP server []:

Enter SMTP from user (optional) [null]:

Enter SMTP reply to user (optional) [null]:

SMTP Notify List:

SMTP Server:

SMTP From User: null

SMTP Reply To User: null

Diagnostics

In the final step, the setup wizard runs diagnostics to review the configuration settings you entered.

After the diagnostics complete and the review of your system displays, the system reboots to implement the settings. When the reboot completes, the SMS opens allowing you to log in and complete further configurations through the client.

Example

Diagnostic tests can be executed with the 'diags' command...

Executing diagnostics:

Testing: sys ... OK

Testing: db ... OK

Testing: net ... OK

Testing: password ... OK

Tests passed!

Thank you! The first step in the box setup is now complete. In order to finish the installation procedure, you must now download and install the SMS client software onto a Windows machine.

Based on your configuration of the CLI and Web servers, you can configure or monitor this appliance via the management port or the serial port.

If you wish to run this wizard again, use the 'setup' command.

Use 'help' or 'help --cmds' to learn about other CLI commands.


39


Next, browse to your SMS machine to download the client software:

https://172.16.5.233

The setup prompts if you want to reboot. Enter Y to reboot.

A reboot is recommended to adjust to new timezone and network settings.

Reboot NOW: Are you sure? <[Y],N>: Y

Result: Success sms-server SMS=>

Broadcast message from root (Thu Nov 20 09:50:13 2003):

Notification: SMS: system is rebooting

Broadcast message from root (Thu Nov 20 09:50:15 2003):

Rebooting the system now...

After the SMS server setup is complete, download and install the SMS client application. See

Chapter 5‚ “SMS Client Installation and Setup”

40


5

SMS Client Installation and Setup

Provides information for installing and configuring the SMS Management Client application.



•

“SMS Client Installation and Setup Overview” on page 41

•

“SMS Client Installation Details” on page 42

•

“SMS Operation” on page 46

SMS Client Installation and Setup Overview

STEP 1

STEP 2

STEP 3

Install the SMS Client

.

Logon to the SMS Client .

Perform Initial Management Tasks


•

Add a Device

•

Import a Digital Vaccine Package

.


41

Chapter 5: SMS Client Installation and Setup

SMS Client Installation Details

Install the SMS Client

The SMS Client software contains the interface through which you manage your TippingPoint system.

You download, install, and run the SMS Client on a Windows or Linux-based computer. You download the SMS Client installation software from your SMS Server’s home page using a Web browser on the

Windows or Linux-based computer.

How To: To install the SMS Client:

1. On your computer, start your Web browser.

the field, enter: https://<smsipaddr> where <smsipaddr> is the IP address you configured for your SMS.

3. On the SMS home page, click the Install the Client link under SMS Client Software.

4. To download and launch the client installation program at your computer, complete the instructions described on the SMS Client Installation Web page.

5. Start the client by double-clicking the TippingPoint SMS Client icon on your desktop.

Figure 5 - 1: SMS Client Icon

6. After installing and opening the application, you should download, install, and activate the latest

Digital Vaccine from the TMC Web site.

Logon to the SMS Client

When you start the SMS Client, the SMS Log On dialog box is displayed. It includes the following fields:

• SMS Server—the IP address or fully qualified hostname of the SMS Server

• Username—a user name for a user account defined on the SMS

• Password—the password defined for that user account

42



How To: To log on to the SMS Client

1. Double-click the TippingPoint SMS Client icon on your desktop. The SMS Log On screen displays.

Figure 5 - 2: SMS Logon screen

the r field, type the IP address or fully qualified hostname of your SMS Server. the field, type your user ID. For initial configuration, use SuperUser.

the field, type the password you defined in the SMS Setup Wizard.

5. Click .

At the bottom of the dialog box, the status message Attempting to connect is displayed. After a few seconds, the message Connected, logging in appears. When you log in successfully, the SMS

Dashboard displays.

Note: If you see the error message “Connect Failed”, verify that you have entered the correct IP address or full qualified host name for the server. You might also need to verify that the server is properly connected to the network and that the network is up.

Note: If you see the error message “Can’t authenticate! Retype and try again,' verify that you have typed the correct username and password.

Note: You can verify network connectivity by trying to open the SMS home page through the Internet Explorer browser. The default configuration of the SMS does not respond to pings.


43


Perform Initial Management Tasks

TippingPoint recommends that you begin using your SMS by completing the following initial management tasks.

Note: The following tasks are written for customers who are installing a

TippingPoint device or SMS for the first time. The procedures required for other circumstances are beyond the scope of the SMS Installation and Configuration

Guide. They are described in detail in the SMS User’s Guide.

•

Add a Device

— To use the SMS, you must manage at least one device. The following procedure adds a device for management.

•

Import a Digital Vaccine Package

— You must ensure that the devices you manage have the latest update of filters. The SMS uses a base set of filters, loaded with the Digital Vaccine package that was current at the time that the SMS was manufactured. TippingPoint recommends that you check and update your system with the latest Digital Vaccine package from the Threat Management Center

(TMC). You can use the SMS to directly download the updates or import the updates from a file. For complete information about these processes, see the SMS User’s Guide.

Note: The SMS will report the events passed to it from the devices, but can not identify the filters associated with those events in the following cases:

•A Digital Vaccine package is NOT installed on your SMS and your devices do have packages installed.

Or

•The version of the Digital Vaccine package on your SMS does NOT match the version on your devices.

You should also create user accounts for the user who will administer and operate your SMS system.

You can enhance the security of your system by assigning them roles that restrict their access to specific functionality. For more information about user accounts, see the “Administration” chapter in the SMS User’s Guide.

Add a Device

1. Click on the SMS Toolbar. The Devices screen displays.

the Navigation pane, click All Devices.

44


3. Do one of the following:

• On the All Devices screen, click New Device.

• On the Menu Bar, select the File —> New —> Device.

Figure 5 - 3: Devices - Add Device dialog box


the of a device. the for a SuperUser account defined on a device.

the associated with the SuperUser account.

7. Click . At the bottom of the dialog, a status bar displays blinking green icons and status messages as the SMS processes your request.

The dialog box closes automatically after each device is added.

8. Repeat the previous steps to add multiple devices.

the window, check the health of the devices by verifying that the Health status indicator is green.

Note: If the device displays as yellow, the device may have segments that are not connected to the network.

To review the health and status, management, and configuration of your devices, see the SMS User’s

Guide.

Import a Digital Vaccine Package

1. In a Web browser, open https://tmc.tippingpoint.com

.

If you have not already done so, create a TMC account using your Customer ID and Serial

Number.

2. From the navigation pane on the left, click Digital Vaccines. The page lists all available software images. The most recent version is at the top of the list.

the button next to the most recent package.


45


4. In the Download File page, click the Download Now button. After a few seconds, the File

Download

dialog box is displayed.

5. Click . The Save As dialog box displays.

Navigate to the location where you want to save the file, and click the Save button. The file will be saved to the location you specified.

Note: To avoid unexpected behavior on the SMS, do not change the name of this file.

the Navigation pane, click Digital Vaccines. The Packages - Digital Vaccines screen displays.

7. Do one of the following:

• In the DV Inventory section, click Import.

• On the Menu Bar, select the File —> Import —> Digital Vaccine menu item.

• Right-click an entry and click Import.

8. Locate and select the file to import. Click OK to begin import.

The file imports and displays in the DV Inventory section and Packages Navigation pane.

You can now make this package active is desired, as well as view details, distribute, and remove the package. See the “Packages” chapter in the SMS User’s Guide for details on activating and distributing the Digital Vaccine.

SMS Operation

You have completed the installation and setup of the SMS Server hardware and Client management application. With the installation complete, the TippingPoint system is blocking attack traffic, detecting malicious attacks, and managing associated devices.

For more information about how your system works, we recommend that you do the following:

• Consult the SMS User’s Guide.

• Browse and examine the Packages screen. This screen displays the filters available on your system through the Profiles section.

• Browse and examine the Events screen. This screen displays the logged attack events detected and compiled of the system.

• Browse and examine the Reports screen. This screen displays a set of available reports and allow you to create and view custom reports on the system.

46


A

SMS Appliance

Provides specifications, hardware requirements and safety information for the SMS Appliance.


Note: The SMS Appliance has the power button on the left side of the center panel. To identify which SMS you have, see


.

This appendix includes the following topics:

•

“Server Description” on page 48

• “LCD Status Messages” on page 51

•


•

“Export Regulations” on page 61

•

“Requirements” on page 62

•

“Warranty Information” on page 63


47

Appendix A: SMS Appliance

Server Description

To insure proper performance, review the information described in the following sections:

•

SMS Front Panel

•

SMS Back Panel

•

Physical Dimensions

SMS Front Panel

The following figure shows the controls, indicators, and connectors located behind the optional rack bezel on the system’s front panel.

Figure A - 1: SMS Front Panel — SMS Appliance

System identification button

NMI button

Power button

LCD display

USB connectors

Video connector

Hard drive(s)*

*

second hard drive included on fault tolerant SMS Appliances

The following table describes the buttons and LED indicators on the front panel of the SMS Server.

Table A- 1: Front Panel Indicators, Buttons and Connectors

Item

Power-on indicator, power button

Icon Description

The power button controls the DC power supply output to the system.

NOTE: If you turn off the system using the power button and the system is running an ACPI-compliant operating system, the system performs a graceful shutdown before the power is turned off. If the system is not running an ACPI-compliant operating system, the power is turned off immediately after the power button is pressed.

48



Table A- 1: Front Panel Indicators, Buttons and Connectors (Continued)

Icon Item

NMI button

System identification button

LCD display

USB connectors

(2)

Description

Used to troubleshoot software and device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip.

Use this button only if directed to do so by qualified support personnel or by the operating system's documentation.

The identification buttons (located on the front and back panels) can be used to locate a specific system in a rack.

When one of these buttons is pushed, the blue system status indicator (on the front and back) blinks until one of the buttons is pushed again.

Provides system ID, status information, and system error messages.

The LCD display lights during normal system operation. Both the systems management software and the identification buttons located on the front and back of the system can cause the LCD to flash blue to identify a particular system.

The LCD display lights amber when the system needs attention due to a problem with power supplies, fans, system temperature, or hard drives.

NOTE: If the system is connected to AC power and an error has been detected, the LCD display lights amber regardless of whether the system has been powered on.

Connects USB 2.0-compliant devices to the system

Video connector Connects a monitor to the system

Hard drives

(optional)

Optical drive

(optional)

Four 2.5" drives or two 3.5" drives (shown in figure)

One optional slimline optical drive


49


SMS Back Panel

The following figure shows the controls, indicators, and connectors located on the system’s back panel.

Figure A - 2: SMS Back Panel — SMS Appliance

System status indicator


Power supply 1

Power supply 2

Serial connector

Video connector

USB connectors

System status indicator connector

NIC2 connector

NIC1 connector

Physical Dimensions

The physical dimensions of the chassis with the bezel attached are as follows:

Table A- 2: Physical Dimensions — SMS Appliance

Power Specifications

Height

Width

Depth

Rack Weight (maximum configuration)

Description

1.67 inches (4.26cm) H

16.7 inches (42.6cm) W

30.4 inches (77.2cm) D

35.8 lbs (16.3 Kg),

50


LCD Status Messages


The system's control panel LCD provides status messages to signify when the system is operating correctly or when the system needs attention.

The LCD lights blue to indicate a normal operating condition, and lights amber to indicate an error condition. The LCD scrolls a message that includes a status code followed by descriptive text.

CAUTION:

Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

Note: If your system fails to boot, press the System ID button for at least five seconds until an error code appears on the LCD. Record the code, then contact

“Customer Support” on page xvi .

The following table lists the LCD status messages that can occur and the probable cause for each message:

Table A- 3: LCD Status Messages

Code

N/A

Text

SYSTEM NAME

Causes

A 62-character string that can be defined by the user in the System Setup program.

The

SYSTEM NAME

displays under the following conditions:

The system is powered on.

The power is off and active POST errors are displayed.

E1000 FAILSAFE, Call Support

E1114 Temp Ambient

E1116 Temp Memory

E12nn

xx

PwrGd

E1210 CMOS Batt

E1211 ROMB Batt

E1229 CPU # VCORE

Ambient system temperature is out of acceptable range.

Memory has exceeded acceptable temperature and has been disabled to prevent damage to the components.

Specified voltage regulator has failed.

CMOS battery is missing, or the voltage is out of acceptable range.

RAID battery is either missing, bad, or unable to recharge due to thermal issues.

Processor # VCORE voltage regulator has failed.


51


Table A- 3: LCD Status Messages (Continued)

Code

E1310 RPM Fan ##

Text

E1311 RPM Fan Mod #

x

E1313 Fan Redundancy

E1410 CPU # IERR

E1414 CPU # Thermtrip

E1418 CPU # Presence

E141C CPU Mismatch

E141F CPU Protocol

E1420 CPU Bus PERR

E1421 CPU Init

E1422 CPU Machine Chk

E1610 PS # Missing

E1614 PS # Status

E1618 PS # Predictive

E161C PS # Input Lost

E1620 PS # Input Range

Causes

RPM of specified cooling fan is out of acceptable operating range.

RPM of fan

x

in the

#

module is out of acceptable operating range.

The system is no longer fan-redundant. Another fan failure will put the system at risk of overheating.

Specified microprocessor is reporting an internal error.

Specified microprocessor is out of acceptable temperature range and has halted operation.

Specified processor is missing or bad, and the system is in an unsupported configuration.

Processors are in a configuration unsupported by

Dell.

The system BIOS has reported a processor protocol error.

The system BIOS has reported a processor bus parity error.

The system BIOS has reported a processor initialization error.

The system BIOS has reported a machine check error.

No power is available from the specified power supply; specified power supply is improperly installed or faulty.

No power is available from the specified power supply; specified power supply is improperly installed or faulty.

Power supply voltage is out of acceptable range; specified power supply is improperly installed or faulty.

Power source for specified power supply is unavailable, or out of acceptable range.

Power source for specified power supply is unavailable, or out of acceptable range.

52




Code

E1624 PS Redundancy

Text

E1710 I/O Channel Chk

E1711 PCI PERR B## D## F##

PCI PERR Slot #

E1712 PCI SERR B## D## F##

PCI SERR Slot #

E1714 Unknown Err

E171F PCIE Fatal Err B## D## F##

PCIE Fatal Err Slot #

E1810 HDD ## Fault

E1811 HDD ## Rbld Abrt

E1812 HDD ## Removed

E1913 CPU & Firmware Mismatch

E1A14 SAS Cable A

E1A15 SAS Cable B

E1A17 Pwr Cable FB

E1A18 PDB Ctrl Cable

E2010 No Memory

Causes

The power supply subsystem is no longer redundant. If the last supply fails, the system will go down.

The system BIOS has reported an I/O channel check.

The system BIOS has reported a PCI parity error on a component that resides in PCI configuration space at bus ##, device ##, function ##.

The system BIOS has reported a PCI parity error on a component that resides in the specified PCI slot.

The system BIOS has reported a PCI system error on a component that resides in PCI configuration space at bus ##, device ##, function ##.

The system BIOS has reported a PCI system error on a component that resides in the specified slot.

The system BIOS has determined that there has been an error in the system, but is unable to determine its origin.

The system BIOS has reported a PCIe fatal error on a component that resides in PCI configuration space at bus ##, device ##, function ##.

The system BIOS has reported a PCIe fatal error on a component that resides in the specified slot.

The SAS subsystem has determined that hard drive ## has experienced a fault.

The specified hard drive has experienced a rebuild abort.

The specified hard drive has been removed from the system.

The BMC firmware does not support the CPU.

SAS cable A is missing or bad.

SAS cable B is missing or bad.

Flex bay power cable is missing or bad.

Flex bay control signals cable is missing or bad.

No memory is installed in the system.


53



Code

Text

E2011 Mem Config Err

E2012 Unusable Memory

E2013 Shadow BIOS Fail

E2014 CMOS Fail

E2015 DMA Controller

E2016 Int Controller

E2017 Timer Fail

E2018 Prog Timer

E2019 Parity Error

E201A SIO Err

E201B Kybd Controller

E201C SMI Init

E201D Shutdown Test

E201E POST Mem Test

E201F DRAC Config

E2020 CPU Config

E2021 Memory Population

E2022 POST Fail

E2110 MBE Crd # DIMM ## & ##

Causes

Memory detected, but is not configurable. Error detected during memory configuration.

Memory is configured, but not usable. Memory subsystem failure.

The system BIOS failed to copy its flash image into memory.

CMOS failure. CMOS RAM not functioning properly.

DMA controller failure.

Interrupt controller failure.

Timer refresh failure.

Programmable interval timer error.

Parity error.

SIO failure.

Keyboard controller failure.

System management interrupt (SMI) initialization failure.

BIOS shutdown test failure.

BIOS POST memory test failure.

Dell remote access controller (DRAC) configuration failure.

CPU configuration failure.

Incorrect memory configuration. Memory population order incorrect.

General failure after video.

One of the DIMMs in the set implicated by "## &

##" has had a memory multi-bit error (MBE). If no memory card is present, the "Crd #" string is left out of the message.

54




Code

Text Causes

E2111 SBE Log Disable Crd # DIMM ## The system BIOS has disabled memory single-bit error (SBE) logging, and will not resume logging further SBEs until the system is rebooted. "##" represents the DIMM implicated by the BIOS. If no memory riser card is present, the "Crd #" string is left out of the message.

E2112 Mem Spare Crd # DIMM ## The system BIOS has spared the memory because it has determined that the memory had too many errors. "## & ##" represents the DIMM pair implicated by the BIOS. If no memory card is present, the "Crd #" string is left out of the message.

E2113 Mem Mirror Crd # DIMM ## & ## The system BIOS has disabled memory mirroring because it has determined that one half of the mirror has had too many errors. "## & ##" represents the DIMM pair implicated by the

BIOS. If no memory card is present, the "Crd #" string is left out of the message.

E2118 Fatal NB Mem CRC One of the connections in the FBD memory subsystem link on the Northbound side has failed.

E2119 Fatal SB Mem CRC

I1910

I1911

Intrusion

>3 ERRs Chk Log

One of the connections in the FBD memory subsystem link on the Southbound side has failed.

System cover has been removed.

LCD overflow message.

A maximum of three error messages can display sequentially on the LCD. The fourth message displays as the standard overflow message.

I1912 SEL Full

W1228 ROMB Batt < 24hr

System Event Log is full of events, and is unable to log any more events.

Warns predictively that the RAID battery has less than 24 hours of charge left.


55


Solving Problems Described by LCD Status Messages

The code and text on the LCD can often specify a very precise fault condition that is easily corrected.

For example, if the code

E1418 CPU_1_Presence

appears, you know that a microprocessor is not installed in socket 1.

In contrast, you might be able to determine the problem if multiple related errors occur. For example, if you receive a series of messages indicating multiple voltage faults, you might determine that the problem is a failing power supply.

For additional help, contact TippingPoint “Customer Support” on page xvi .

Removing LCD Status Messages

For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a normal state. For example, if temperature for a component goes out of range, the LCD displays the fault; when the temperature returns to the acceptable range, the message is removed from the LCD. For other faults, you must take action to remove the message from the display:

• Clear the SEL — You can perform this task remotely, but you will lose the event history for the system.

• Power cycle — Turn off the system and disconnect it from the electrical outlet; wait approximately ten seconds, reconnect the power cable, and restart the system.

Any of these actions will remove fault messages, and return the status indicators and LCD colors to the normal state. Messages will reappear under the following conditions:

• The sensor returns to a normal state but fails again, resulting in a new SEL entry.

• The system is reset and new error events are detected.

• A failure is recorded from another source that maps to the same display entry.

56


Safety Guidelines


Use the following safety guidelines to help ensure your own personal safety and to help protect your system and working environment from potential damage.

General Safety

Observe the following safe-handling guidelines to ensure personal safety:

• When setting up the computer for work, place it on a level surface.

• Do not attempt to service the computer yourself, except as explained in your TippingPoint documentation or in instructions otherwise provided to you by TippingPoint. always follow installation and service instructions closely.

• To help avoid the potential hazard of electric shock, do not connect or disconnect any cables or perform maintenance or reconfiguration of this product during an electrical storm. Do not use your computer during an electrical storm.

• Do not push any objects into the air vents or openings of your computer. Doing so can cause fire or electric shock by shorting out interior components.

• If your computer includes a modem, the cable used with the modem should be manufactured with a minimum wire size of 26 American wire gauge (AWG) and an FCC-compliant RJ-11 modular plug.

• If your computer has both a modem RJ-11 connector and a network RJ-45 connector, which look alike, make sure that you insert the telephone cable into the RJ-11 connector, not the RJ-45 connector.

• Keep your computer away from radiators and heat sources. Also, do not block cooling vents. Avoid placing loose papers underneath your computer; do not place your computer in a closed-in wall unit or on a bed, sofa, or rug.

• Do not use your computer in a wet environment, for example, near a bath tub, sink, or swimming pool or in a wet basement

• Do not spill food or liquids on your computer.

• Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances. Allow the computer to dry before reconnecting the power cord to the electrical outlet.

CAUTION:

Do not operate your computer with any cover(3) (including computer covers, bezels, filler brackets, front-panel inserts and so on) removed.

• PC Cards may become very warm during normal operation. Use care when removing PC Cards after their continuous operation.

WARNING: The cord on this product contains lead, a chemical know to the State of California to cause birth defects or other reproductive harm. Wash hands after handling.


57


Power Safety

• To prevent electric shock, plug the computer and peripheral device power cables into properly grounded electrical outlets. The computer power cable is equipped with a grounding plug to help ensure proper grounding. Do not use adapter plugs that bypass the grounding feature, or remove the grounding feature from the plug or adapter. If you must use an extension cable or plug strip, ensure the extension cable or plug strip is connected to a wall power outlet and not to another extension cable or plug strip. The extension cable or plug strip must be designed for grounded plugs and plugged into a grounded wall outlet.

• If you use an extension power cable, ensure that the total ampere rating of the products plugged in to the extension power cable does not exceed the ampere rating of the extension cable.

• If you are using a multiple-outlet power strip, use caution when plugging the power cable into the power strip. Some power strips may allow you to insert the plug incorrectly. Incorrect insertion of the power plug could result in permanent damage to your computer, as well as risk of electric shock and/ or fire. Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power strip.

• Before you connect the device to an electrical outlet, check the AC adapter-voltage rating to ensure that the required voltage and frequency match the available power source.

• Your computer is equipped with one of the following:

— A fixed-voltage power supply — Computers with a fixed-voltage power supply do not have a voltage selection switch on the back panel and operate at only one voltage (see the regulatory label on the outside of the computer for its operating voltage.)

— An auto-sensing voltage circuit — Computer with an auto-sensing voltage circuit do not have a voltage selection switch on the back panel and automatically detect the correct operating voltage.

— A manual voltage selection switch — Computers with a voltage selection switch on the back panel must be manually set to operate at the correct operating voltage. Set the switch to the position that most closely matches the voltage used in your location.

Figure A - 3: Voltage Selection Switch

Note: The switch on your system may be different than the one pictured.

NOTICE: To help avoid damaging a computer with a manual voltage selection switch, set the switch for the voltage that most closely matches the AC power available in your location. For

Japan, the voltage selection switch must be set to the 115-V position even though the AC power availability in Japan is 100V. Also, ensure that your monitor and attached devices are electrically rated to operate with the AC power available in your location.

58



• To help protect your computer from sudden, transient increase and decreased in electrical power, use a surge suppressor, line conditioner, or interruptible power supply (UPS).

When Working Inside Your Computer

CAUTION:

Do not attempt to service the computer yourself, except as explained in your documentation or in instructions otherwise provided to you by TippingPoint. Always follow installation and service instructions closely.

NOTICE: To help avoid possible damage to the system board, wait 5 seconds after turning off the computer before removing a component from the system board or disconnecting a device from the computer.

Before you open the compute cover, perform the following steps in the sequence indicated.

Note: See

“General Safety” on page 57 before proceeding with the following steps.

1. Shutdown your computer using the operating system menu.

2. Turn off any devices connected to the computer.

3. Ground yourself by touching an unpainted metal surface on the chassis, such as the metal around the card-slot openings at the back of the computer, before touching anything inside your computer.

4. While you work, periodically touch and unpainted metal surface on the computer chassis to dissipate any static electricity that might harm internal components.

5. Disconnect your computer and devices, including the monitor, from their electrical outlets to prevent electrical shock or system board damage. Also, disconnect any telephone or telecommunication lines from the computer. Certain system board components continue to receive power any time the computer is connected to AC power.

In additional, take note of these safety guidelines when appropriate:

• When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.

Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before disconnecting the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.

• Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a microprocessor chip by its edges, not by its pins.


59


Equipment Protection Instructions

Observe the following safe-handling guidelines to prevent damage to your computer:

NOTICE: When taking the computer from low-temperature conditions into a warmer environment or from high-temperature conditions into a cooler environment, allow the computer to acclimate to room temperature and for any condensation that may have formed to evaporate before turning on power to avoid damage to the computer.

• Protect your computer from environmental hazards such as dirt, dust, food, liquids, temperature extremes, and overexposure to sunlight.

• To help avoid possible damage to the system board, wait 5 seconds after turning off the computer before disconnecting a device from the computer.

• To avoid shorting out your computer when disconnecting a network cable, first unplug the cable from the network adapter on the back of your computer, and then from the network jack. When reconnecting a network cable to your computer, first plug the cable into the network jack, and then into the network adapter.

• Keep the computer away from direct or excessive moisture and extremely hot or cold temperature to ensure that the computer is used within the specified operating range.

• Leave a 10.2 cm (4 inch) minimum clearance on all vented sides of the computer to permit the airflow required for proper ventilation.

• Do not restrict airflow into the computer by blocking any vents or air intakes.

• Clean the air vents on the front, back and vented sides of the computer. Lint dust and other foreign materials can block the vents and restrict the airflow.

• Do not stack computers on top of each other or place computers so close to each other than they are subject to each other’s re-circulated or preheated air.

• Do not operate the computer within a separate enclosure unless adequate intake and exhaust ventilation are provided on the enclosure that adhere to the guidelines listed above.

• Clean the display with a soft, clean cloth and water. Apply the water to the cloth; then stroke the cloth across the display in one direction, moving from the top of the display to the bottom. Remove moisture from the display quickly and keep the display dry. Long-term exposure to moisture can damage the display. Do not use a commercial window cleaner to clean your display.

Protecting Against Electrostatic Discharge

Electrostatic discharge (ESD) events can harm electronic components inside your computer. Under certain conditions, ESD may build up on your body or an object, such as a peripheral, and then discharge into another object, such as your computer. To prevent ESD damage, you should discharge static electricity from you body before you interact with any of your computer’s internal electronic components, such as a memory module. You can protect against ESD by touching a metal grounded object (such as an unpainted metal surface on your computer’s I/O panel) before you interact with anything electronic. When connecting a peripheral (including handheld digital assistants) to your computer, you should always ground both yourself and the peripheral before connecting it to the computer. In addition, as you work inside the computer, periodically touch an I/O connector to remove any static charge your body may have accumulated.

60


Export Regulations

You can also take the following steps to prevent damage from electrostatic discharge:

• When unpacking a static-sensitive component from its shipping carton, do not remove the component from the antistatic packing material until you are ready to install the component. Just before unwrapping the antistatic package, be sure to discharge static electricity from your body.

• When transporting a sensitive component, first place it in an antistatic container or packaging.

• Handle all electrostatic sensitive components in a static-safe area. If possible, use antistatic floor pads and work bench pads.

Battery Disposal

CAUTION:

There is a danger of a new battery exploding if it is incorrectly installed.

Replace the battery only with the same or equivalent type recommended by the manufacturer. Do not dispose of the battery along with household waste. Contact your local waste disposal agency for the address of the nearest battery deposit site.

Your computer uses a lithium coin-cell battery. The lithium coin-cell battery is a long-life battery, and it is very possible that you will never need to replace it. However, should you need to replace it, see your

User’s Guide or Owner’s Manual.

Battery Statement (Taiwan)


Customer acknowledges that these Products which may include technology and software, are subject o the customs and export control laws and regulations of the United, (“U.S.”) and may also be subject to the customs and export laws and regulations of the country in which the Products are manufactured and/or received. Customer agrees to abide by those laws and regulations. Further, under U. S. law, the

Products may not be sold, leased, or otherwise transferred, to, or utilized by an end-user engaged in activities related to weapons or mass destruction, including without limitation, activities related to the design, development, production or use of nuclear weapons, materials, or facilities, missiles or the support of missile projects, and chemical or biological weapons.

Source: Safety and Regulatory information for the SMS Appliance is based on the Product Information

Guide.


61


Requirements

Power

In order for the TippingPoint to run properly, you must meet the proper power criteria as described in the following table.

Table A- 4: Power Requirements — SMS Appliance

Wattage

Voltage

Power Specifications Description

Standard 670 Watt hot-plug power supply

Optional redundant 670 Watt hot-plug power supply

Auto-switching universal 110/220 Volts

Environmental

To operate the SMS server properly, provide an environment that meets or exceeds the environmental criteria described in the following table.

Table A- 5: Environmental Requirements — SMS Appliance

Environmental

Requirements

Condition Description

Temperature Operating

Storage

10° to 35°C (50° to 95°F)

–40° to 65°C (–40° to 149°F)

Relative Humidity Operating 20% to 80% non-condensing (twmax=29C)

Vibration

Shock

Altitude humidity gradient

Storage 5% to 95% non-condensing (twmax=38C)

Operating 0.26G at 5Hz to 350Hz for 2 minutes

Storage 1.54Grms Random Vibration at 10Hz to 250Hz for 15 minutes

Operating 1 shock pulse of 41G for up to 2ms

Storage 6 shock pulses of 71G for up to 2ms

Operating -16 to 3,048m (-50 ft to 10,000 ft)

Storage -16m to 10,600m (-50 ft to 35,000 ft)

62


Warranty Information


Intel® Warranty Statement for Pentium® and

Celeron® Processors only (U. S. and Canada Only)

Intel’s Three Year Limited Warranty

Limited Warranty

Intel warrants that its family of Pentium® and Celeron® processors, if properly used and installed, will be free from defects in materials and workmanship and will substantially conform to Intel's publicly available specifications for a period of three (3) years after the date the Pentium or Celeron processor was purchased (whether purchased separately or as part of a computer system).

If the Pentium or Celeron processor, which is the subject of this Limited Warranty, fails during the warranty period for reasons covered by this Limited Warranty, Intel, at its option, will:

"REPAIR the Pentium or Celeron processor by means of hardware and/or software; OR

"REPLACE the Pentium or Celeron processor with another Pentium or Celeron processor; OR if Intel is unable to repair or replace the particular Pentium or Celeron processor,

" REFUND the then-current value of the Pentium or Celeron processor.

THIS LIMITED WARRANTY, AND ANY IMPLIED WARRANTIES THAT MAY EXIST UNDER STATE LAW, APPLY ONLY TO THE ORIGINAL PURCHASER OF THE

PENTIUM OR CELERON PROCESSOR, OR PENTIUM OR CELERON PROCESSOR-BASED COMPUTER AND LAST ONLY FOR AS LONG AS SUCH PURCHASER

CONTINUES TO OWN THE PROCESSOR.

Extent of Limited Warranty

Intel does not warrant that your Pentium or Celeron processor will be free from design defects or errors known as "errata." Current characterized errata are available upon request. .This limited warranty is for purchasers in the United States and Canada only. The limited warranty does not cover any costs relating to removal or replacement of any Pentium or Celeron processors that are soldered or otherwise permanently affixed to your system's motherboard.

This limited warranty does not cover damages due to external causes, including accident, problems with electrical power, usage not in accordance with product instructions, misuse, neglect, alteration, repair, improper installation, or improper testing.

How to Obtain Warranty Service

To obtain warranty service for your Pentium or Celeron processor, you may contact your computer system manufacturer in accordance with its instructions, or you may contact Intel.

To request warranty service from Intel, you should call Intel at 1-916-377-7000 during the warranty period during normal business hours (Pacific Time), excluding holidays. Please be prepared to provide:

(1) your name, address, and telephone numbers;

(2) proof of purchase;

(3) this Intel warranty card;

(4) a description of the computer system including the brand and model; and

(5) an explanation of the problem.

[Note: The Customer Service Representative may need additional information from you depending on the nature of the problem.]

The replacement processor is warranted under this written warranty and is subject to the same limitations and exclusions for the remainder of the original warranty period or one

(1) year, whichever is longer.

WARRANTY LIMITATIONS AND EXCLUSIONS

THESE WARRANTIES REPLACE ALL OTHER WARRANTIES, EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. INTEL MAKES NO EXPRESS WARRANTIES BEYOND THOSE STATED

HERE. INTEL DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF

MERCHANTABILITY, NON-UNFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.

SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THIS LIMITATION MAY NOT APPLY TO YOU. IF THESE LAWS APPLY, THEN ALL

EXPRESS AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.

SOME LAWS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

LIMITATIONS OF LIABILITY

INTEL'S RESPONSIBILITY UNDER THIS, OR ANY OTHER WARRANTY, IMPLIED OR EXPRESS, IS LIMITED TO REPAIR, REPLACEMENT OR REFUND, AS SET

FORTH ABOVE. THESE REMEDIES ARE THE SOLE AND EXCLUSIVE REMEDIES FOR ANY BREACH OF WARRANTY. INTEL IS NOT RESPONSIBLE FOR INDIRECT,

SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY INCLUDING,

BUT NOT LIMITED TO, LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY, AND ANY COSTS OF

RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH A SYSTEM CONTAINING YOUR PENTIUM

PROCESSOR. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE

LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

THE LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO

JURISDICTION.


63


64


B


Provides specifications, hardware requirements and safety information for the SMS based on Dell

PowerEdge 1850 server.


Note: The SMS based on Dell 1850 server has the power button on the left side

of the center panel. To identify which SMS you have, see “SMS Identification” on page 8 .


•


•


•

“Export Regulations” on page 73

•


•

“Warranty Information” on page 74



•

SMS Front Panel

•

SMS Back Panel

•

Physical Dimensions


65

Appendix B: SMS Based on Dell 1850

SMS Front Panel

Figure B - 1: SMS Front Panel — SMS based on Dell 1850 server

NIC 2 activity

NIC 1 activity

Power button

Video connector

USB connectors

Cover release latch

Bezel detection switch

Hard drive


Diskette drive

Hard drive

Amber system LED

Blue system LED

The following table describes the buttons and LED indicators on the front panel of the SMS Server.

Table B - 1: Front Panel Buttons and LED Indicators

Item

blue system status indicator


This LED lights up during normal system operation.

amber system status indicator

This LED flashes when the system when a problem with power supplies, fans, system temperature, or hard drives exists.

NOTE: If the system is connected to an AC power source and an error is detected, the LED will flash regardless of whether the system was powered on.

These LEDs flash intermittently when the NICs are in use.

NIC1 and NIC2 link and activity indicators hard-drive indicator

Indicates hard drive activity.

66



Table B - 1: Front Panel Buttons and LED Indicators (Continued)

Icon Item

power-on indicator, power button system identification button

USB port

Description

•Indicates power is being supplied to the system's power supply module(s).

•Blinks when power is available to the system, but the system is not powered on.

•Controls the DC power supply output to the system.

NOTE: If you turn off the system using the power button and the system is running an ACPI-compliant operating system, the system performs a graceful shutdown before the power is turned off. If the system is not running an ACPI-compliant operating system, the power is turned off immediately after the power button is pressed.

The identification buttons (located on the front and back panels) can be used to locate a specific system in a rack.

When one of these buttons is pushed, the blue system status indicator (on the front and back) blinks until one of the buttons is pushed again.

Connection for USB 2.0-compliant devices to the system video connector Connection for a monitor to the system

SMS Back Panel

Figure B - 2: SMS Back Panel — SMS based on Dell 1850 server

Video connector

Serial connector

Keyboard connector

Mouse connector

Power supply 2

Power supply 1

Remote access connector

System status


USB ports

NIC 1 and NIC 2 connectors


67


Physical Dimensions

Table B - 2: Physical Dimensions — SMS based on Dell 1850 server

Specifications

Height

Width

Depth

Weight (maximum configuration)

4.29 cm (1.69 inches)

48.26 cm (19 inches)

76.2 cm (30 inches)

17.69 kg (39 pounds)

Description



General Safety

Observe the following safe-handling guidelines to ensure personal safety:

• When setting up the computer for work, place it on a level surface.

• Do not attempt to service the computer yourself, except as explained in your TippingPoint documentation or in instructions otherwise provided to you by TippingPoint. always follow installation and service instructions closely.

• To help avoid the potential hazard of electric shock, do not connect or disconnect any cables or perform maintenance or reconfiguration of this product during an electrical storm. Do not use your computer during an electrical storm.

• Do not push any objects into the air vents or openings of your computer. Doing so can cause fire or electric shock by shorting out interior components.

• If your computer includes a modem, the cable used with the modem should be manufactured with a minimum wire size of 26 American wire gauge (AWG) and an FCC-compliant RJ-11 modular plug.

• If your computer has both a modem RJ-11 connector and a network RJ-45 connector, which look alike, make sure that you insert the telephone cable into the RJ-11 connector, not the RJ-45 connector.

• Keep your computer away from radiators and heat sources. Also, do not block cooling vents. Avoid placing loose papers underneath your computer; do not place your computer in a closed-in wall unit or on a bed, sofa, or rug.

• Do not use your computer in a wet environment, for example, near a bath tub, sink, or swimming pool or in a wet basement

• Do not spill food or liquids on your computer.

• Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may

68



contain flammable substances. Allow the computer to dry before reconnecting the power cord to the electrical outlet.

CAUTION:

Do not operate your computer with any cover(3) (including computer covers, bezels, filler brackets, front-panel inserts and so on) removed.

• PC Cards may become very warm during normal operation. Use care when removing PC Cards after their continuous operation.

WARNING: The cord on this product contains lead, a chemical know to the State of California to cause birth defects or other reproductive harm. Wash hands after handling.

Power Safety

• To prevent electric shock, plug the computer and peripheral device power cables into properly grounded electrical outlets. The computer power cable is equipped with a grounding plug to help ensure proper grounding. Do not use adapter plugs that bypass the grounding feature, or remove the grounding feature from the plug or adapter. If you must use an extension cable or plug strip, ensure the extension cable or plug strip is connected to a wall power outlet and not to another extension cable or plug strip. The extension cable or plug strip must be designed for grounded plugs and plugged into a grounded wall outlet.

• If you use an extension power cable, ensure that the total ampere rating of the products plugged in to the extension power cable does not exceed the ampere rating of the extension cable.

• If you are using a multiple-outlet power strip, use caution when plugging the power cable into the power strip. Some power strips may allow you to insert the plug incorrectly. Incorrect insertion of the power plug could result in permanent damage to your computer, as well as risk of electric shock and/ or fire. Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power strip.

• Before you connect the device to an electrical outlet, check the AC adapter-voltage rating to ensure that the required voltage and frequency match the available power source.

• Your computer is equipped with one of the following:

— A fixed-voltage power supply — Computers with a fixed-voltage power supply do not have a voltage selection switch on the back panel and operate at only one voltage (see the regulatory label on the outside of the computer for its operating voltage.)

— An auto-sensing voltage circuit — Computer with an auto-sensing voltage circuit do not have a voltage selection switch on the back panel and automatically detect the correct operating voltage.


69


— A manual voltage selection switch — Computers with a voltage selection switch on the back panel must be manually set to operate at the correct operating voltage. Set the switch to the position that most closely matches the voltage used in your location.

Figure B - 3: Voltage Selection Switch

Note: The switch on your system may be different than the one pictured.

NOTICE: To help avoid damaging a computer with a manual voltage selection switch, set the switch for the voltage that most closely matches the AC power available in your location. For

Japan, the voltage selection switch must be set to the 115-V position even though the AC power availability in Japan is 100V. Also, ensure that your monitor and attached devices are electrically rated to operate with the AC power available in your location.

• To help protect your computer from sudden, transient increase and decreased in electrical power, use a surge suppressor, line conditioner, or interruptible power supply (UPS).

When Working Inside Your Computer

CAUTION:

Do not attempt to service the computer yourself, except as explained in your documentation or in instructions otherwise provided to you by TippingPoint. Always follow installation and service instructions closely.

NOTICE: To help avoid possible damage to the system board, wait 5 seconds after turning off the computer before removing a component from the system board or disconnecting a device from the computer.

Before you open the compute cover, perform the following steps in the sequence indicated.

Note: See

“General Safety” on page 68 before proceeding with the following steps.

1. Shutdown your computer using the operating system menu.

2. Turn off any devices connected to the computer.

3. Ground yourself by touching an unpainted metal surface on the chassis, such as the metal around the card-slot openings at the back of the computer, before touching anything inside your computer.

70



4. While you work, periodically touch and unpainted metal surface on the computer chassis to dissipate any static electricity that might harm internal components.

5. Disconnect your computer and devices, including the monitor, from their electrical outlets to prevent electrical shock or system board damage. Also, disconnect any telephone or telecommunication lines from the computer. Certain system board components continue to receive power any time the computer is connected to AC power.

In additional, take note of these safety guidelines when appropriate:

• When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.

Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before disconnecting the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.

• Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a microprocessor chip by its edges, not by its pins.

Equipment Protection Instructions

Observe the following safe-handling guidelines to prevent damage to your computer:

NOTICE: When taking the computer from low-temperature conditions into a warmer environment or from high-temperature conditions into a cooler environment, allow the computer to acclimate to room temperature and for any condensation that may have formed to evaporate before turning on power to avoid damage to the computer.

• Protect your computer from environmental hazards such as dirt, dust, food, liquids, temperature extremes, and overexposure to sunlight.

• To help avoid possible damage to the system board, wait 5 seconds after turning off the computer before disconnecting a device from the computer.

• To avoid shorting out your computer when disconnecting a network cable, first unplug the cable from the network adapter on the back of your computer, and then from the network jack. When reconnecting a network cable to your computer, first plug the cable into the network jack, and then into the network adapter.

• Keep the computer away from direct or excessive moisture and extremely hot or cold temperature to ensure that the computer is used within the specified operating range.

• Leave a 10.2 cm (4 inch) minimum clearance on all vented sides of the computer to permit the airflow required for proper ventilation.

• Do not restrict airflow into the computer by blocking any vents or air intakes.

• Clean the air vents on the front, back and vented sides of the computer. Lint dust and other foreign materials can block the vents and restrict the airflow.

• Do not stack computers on top of each other or place computers so close to each other than they are subject to each other’s re-circulated or preheated air.

• Do not operate the computer within a separate enclosure unless adequate intake and exhaust ventilation are provided on the enclosure that adhere to the guidelines listed above.

• Clean the display with a soft, clean cloth and water. Apply the water to the cloth; then stroke the cloth across the display in one direction, moving from the top of the display to the bottom. Remove


71


moisture from the display quickly and keep the display dry. Long-term exposure to moisture can damage the display. Do not use a commercial window cleaner to clean your display.

Protecting Against Electrostatic Discharge

Electrostatic discharge (ESD) events can harm electronic components inside your computer. Under certain conditions, ESD may build up on your body or an object, such as a peripheral, and then discharge into another object, such as your computer. To prevent ESD damage, you should discharge static electricity from you body before you interact with any of your computer’s internal electronic components, such as a memory module. You can protect against ESD by touching a metal grounded object (such as an unpainted metal surface on your computer’s I/O panel) before you interact with anything electronic. When connecting a peripheral (including handheld digital assistants) to your computer, you should always ground both yourself and the peripheral before connecting it to the computer. In addition, as you work inside the computer, periodically touch an I/O connector to remove any static charge your body may have accumulated.

You can also take the following steps to prevent damage from electrostatic discharge:

• When unpacking a static-sensitive component from its shipping carton, do not remove the component from the antistatic packing material until you are ready to install the component. Just before unwrapping the antistatic package, be sure to discharge static electricity from your body.

• When transporting a sensitive component, first place it in an antistatic container or packaging.

• Handle all electrostatic sensitive components in a static-safe area. If possible, use antistatic floor pads and work bench pads.

Battery Disposal

CAUTION:

There is a danger of a new battery exploding if it is incorrectly installed.

Replace the battery only with the same or equivalent type recommended by the manufacturer. Do not dispose of the battery along with household waste. Contact your local waste disposal agency for the address of the nearest battery deposit site.

Your computer uses a lithium coin-cell battery. The lithium coin-cell battery is a long-life battery, and it is very possible that you will never need to replace it. However, should you need to replace it, see your

User’s Guide or Owner’s Manual.

Battery Statement (Taiwan)

72




Customer acknowledges that these Products which may include technology and software, are subject o the customs and export control laws and regulations of the United, (“U.S.”) and may also be subject to the customs and export laws and regulations of the country in which the Products are manufactured and/or received. Customer agrees to abide by those laws and regulations. Further, under U. S. law, the

Products may not be sold, leased, or otherwise transferred, to, or utilized by an end-user engaged in activities related to weapons or mass destruction, including without limitation, activities related to the design, development, production or use of nuclear weapons, materials, or facilities, missiles or the support of missile projects, and chemical or biological weapons.

Source: Safety and Regulatory information for the SMS based on Dell 1850 server is based on the

Product Information Guide.

Requirements

Power

In order for the TippingPoint to run properly, you must meet the proper power criteria as described in the following table.

Table B - 3: Power Requirements — SMS based on Dell 1850 server

Power Specifications

Wattage

Voltage

Heat Dissipation

Maximum Inrush Current

Description

550 W

84-264 VAC. autoranging, 47-63 Hz. 7.6 A

2130 BTU/hour (theoretical maximum)

Under typical line conditions and over the entire system ambient operating range, the inrush current may reach 25 A per power supply for 10 ms or less.

Environmental

To operate the SMS server properly, provide an environment that meets or exceeds the environmental criteria described in the following table.

Table B - 4: Environmental Requirements — SMS based on Dell 1850 server

Environmental Specifications

Temperature

Humidity

Description

10° to 35°C (50° to 95°F) — Operating

–40° to 65°C (–40° to 149°F) — Storage

8% to 85% (noncondensing) — with a maximum humidity gradation of 10% per hour


73



Intel® Warranty Statement for Pentium® and

Celeron® Processors only (U. S. and Canada Only)

Intel’s Three Year Limited Warranty

Limited Warranty

Intel warrants that its family of Pentium® and Celeron® processors, if properly used and installed, will be free from defects in materials and workmanship and will substantially conform to Intel's publicly available specifications for a period of three (3) years after the date the Pentium or Celeron processor was purchased (whether purchased separately or as part of a computer system).

If the Pentium or Celeron processor, which is the subject of this Limited Warranty, fails during the warranty period for reasons covered by this Limited Warranty, Intel, at its option, will:

"REPAIR the Pentium or Celeron processor by means of hardware and/or software; OR

"REPLACE the Pentium or Celeron processor with another Pentium or Celeron processor; OR if Intel is unable to repair or replace the particular Pentium or Celeron processor,

" REFUND the then-current value of the Pentium or Celeron processor.

THIS LIMITED WARRANTY, AND ANY IMPLIED WARRANTIES THAT MAY EXIST UNDER STATE LAW, APPLY ONLY TO THE ORIGINAL PURCHASER OF THE

PENTIUM OR CELERON PROCESSOR, OR PENTIUM OR CELERON PROCESSOR-BASED COMPUTER AND LAST ONLY FOR AS LONG AS SUCH PURCHASER

CONTINUES TO OWN THE PROCESSOR.

Extent of Limited Warranty

Intel does not warrant that your Pentium or Celeron processor will be free from design defects or errors known as "errata." Current characterized errata are available upon request. .This limited warranty is for purchasers in the United States and Canada only. The limited warranty does not cover any costs relating to removal or replacement of any Pentium or Celeron processors that are soldered or otherwise permanently affixed to your system's motherboard.

This limited warranty does not cover damages due to external causes, including accident, problems with electrical power, usage not in accordance with product instructions, misuse, neglect, alteration, repair, improper installation, or improper testing.

How to Obtain Warranty Service

To obtain warranty service for your Pentium or Celeron processor, you may contact your computer system manufacturer in accordance with its instructions, or you may contact Intel.

To request warranty service from Intel, you should call Intel at 1-916-377-7000 during the warranty period during normal business hours (Pacific Time), excluding holidays. Please be prepared to provide:

(1) your name, address, and telephone numbers;

(2) proof of purchase;

(3) this Intel warranty card;

(4) a description of the computer system including the brand and model; and

(5) an explanation of the problem.

[Note: The Customer Service Representative may need additional information from you depending on the nature of the problem.]

The replacement processor is warranted under this written warranty and is subject to the same limitations and exclusions for the remainder of the original warranty period or one

(1) year, whichever is longer.

WARRANTY LIMITATIONS AND EXCLUSIONS

THESE WARRANTIES REPLACE ALL OTHER WARRANTIES, EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. INTEL MAKES NO EXPRESS WARRANTIES BEYOND THOSE STATED

HERE. INTEL DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF

MERCHANTABILITY, NON-UNFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.

SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THIS LIMITATION MAY NOT APPLY TO YOU. IF THESE LAWS APPLY, THEN ALL

EXPRESS AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.

SOME LAWS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

LIMITATIONS OF LIABILITY

INTEL'S RESPONSIBILITY UNDER THIS, OR ANY OTHER WARRANTY, IMPLIED OR EXPRESS, IS LIMITED TO REPAIR, REPLACEMENT OR REFUND, AS SET

FORTH ABOVE. THESE REMEDIES ARE THE SOLE AND EXCLUSIVE REMEDIES FOR ANY BREACH OF WARRANTY. INTEL IS NOT RESPONSIBLE FOR INDIRECT,

SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY INCLUDING,

BUT NOT LIMITED TO, LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY, AND ANY COSTS OF

RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH A SYSTEM CONTAINING YOUR PENTIUM

PROCESSOR. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE

LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

THE LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO

JURISDICTION.

74




75


76


C

SMS Based on Supermicro

Provides specifications, hardware requirements and safety information for the SMS based on

Supermicro server.


Note: The SMS based on Supermicro server has the power button on the left

side. To identify which SMS you have, see “SMS Identification” on page 8

.


•


•


•




•

SMS Front Panel

•

SMS Back Panel

•

System Cooling

•

Bezel Security


77

Appendix C: SMS Based on Supermicro

SMS Front Panel

•

Control Panel Buttons

•

LED Indicators

•

SCSI Drive Carrier LEDs

•

I/O Ports

:

Figure C - 1: SMS Front Panel — SMS based on Supermicro server

Slim DVD-ROM drive

Slim floppy drive

Control panel

UID button and LED

Main power

SCSI drives System LEDs

Control Panel Buttons

There are two push-button buttons located on the front of the chassis. These are (in order from left to right) a UID button and a power on/off button.

Table C - 1: Control Panel Buttons

UID

Button

POWER


Depressing the UID (unit identifier) button illuminates an LED on both the front and rear of the chassis for easy system location in large stack configurations (see page 5-21). The LED will remain on until the button is pushed a second time.

Another UID button on the rear of the chassis serves the same function.

This is the main power switch, which is used to apply or turn off the main system power. Turning off system power with this button removes the main power but keeps standby power supplied to the system.

78


NIC1

HDD

Power


LED Indicators

The following table describes the LED indicators on the front panel of the SMS Server. LEDs indicate

UID, system power, HDD activity, network activity (2) and overheat/fan failure. A main power button and a UID button are also included.

Table C - 2: Front Panel LED Indicators

UID

NIC2

LEDs

Overheat/Fan Fail


This LED turns on when either the front or the rear UID button is pushed. Pushing either button a second time will turn this

LED off.

Flashing — fan failure.

On continuously (on and not flashing)— overheat condition, which may be caused by cables obstructing the airflow in the system or the ambient room temperature being too warm.

• Check the routing of the cables and make sure all fans are present and operating normally.

• You should also check to make sure that the chassis covers are installed.

• Finally, verify that the heatsinks are installed properly.

This LED remains flashing or on as long as the overheat condition exists.

Flashing — network activity on GLAN2.

Flashing — network activity on GLAN1.

Indicates hard drive activity.

Flashing —SCSI and/or DVD-ROM drive activity.

Indicates power is being supplied to the system's power supply module(s).

green — the system is operating

This LED should always be green when the system is operating. This amber — power supply failure or a disconnected or loose power supply cord.


79


SCSI Drive Carrier LEDs

Each SCSI drive carrier has two LEDs.

• Green — When illuminated, the green LED on the front of a SCSI drive carrier indicates drive activity. A connection to the SCSI SCA backplane enables this LED to blink on and off when that particular drive is being accessed.

• Red — A SAF-TE compliant backplane activates the red LED, which indicates a drive failure. If one of the SCSI drives fail, you should be notified by your system management software. Please refer to

Chapter 6 for instructions on removing and replacing SCSI drives.

SMS Back Panel

Figure C - 2: SMS Back Panel — SMS based on Supermicro server

GLAN ports

PCI expansion slot

COM port

Power supplies

USB0/1 ports

Mouse/keyboard ports

External SCSI port

UID button/LED

VGA port

I/O Ports

Ports on the I/O backplane include one COM port, a VGA port, two USB 2.0 ports, PS/2 port* mouse and keyboard ports and two gigabit Ethernet ports. A UID button/ LED is also included on the server backplane.

Figure C - 3: I/O Ports

USB0/1

Ports

LAN1

Port

LAN2

Port

Keyboard

(purple)

Mouse

(green)

VGA port

(blue)

External SCSI port)

*PS/2 ports not available on all systems.

System Cooling

The server has an innovative cooling design that features five sets of 4-cm counter-rotating fans located in the middle section of the chassis. The BIOS has a Fan Speed Control Mode setting that allows the

80



chassis fan speed to be determined by system temperature. The recommended setting is

3-pin (Server)

. The power supply module(s) also includes a cooling fan.

Bezel Security

To help prevent unauthorized access to the system peripherals and control panel, a key locks the optional bezel to the front panel. The key is taped to the inside of the bezel at the factory.

To lock the bezel, insert the key in the lock. Turn the lock clockwise, approximately a quarter turn, until it stops. The bezel is now locked and cannot be opened.

To unlock the bezel, insert the key in the lock and turn the lock counterclockwise until it stops. This is approximately a quarter turn. The bezel is now unlocked and can be opened again.



CAUTION:

The power supplies in your system may produce high voltages and energy hazards, which can cause bodily harm. Only trained service technicians are authorized to remove the covers and access any of the components inside the system.

There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer.

This system may have more than one power supply cable. To reduce the risk of electrical shock, a trained service technician must disconnect all power supply cables before servicing the system.

To prevent accidents, adhere to the following guidelines to ensure general safety:

• Remove any dust from the area and keep the area around the SMS server clear and dust-free during and after installation.



Observe the following general precautions for using and working with your system:

• Observe and follow service markings. Do not service any product except as explained in your system documentation. Opening or removing covers that are marked with the triangular symbol with a


81


lightning bolt may expose you to electrical shock. Components inside these compartments should be serviced only by an authorized service technician.

• If any of the following conditions occur, unplug the product from the electrical outlet and replace the part or contact your authorized service provider:

— The power cable, extension cord, or plug is damaged.

— An object has fallen into the product.

— The product has been exposed to water.

— The product has been dropped or damaged.

— The product does not operate correctly when you follow the operating instructions.

• Keep your system components away from radiators and heat sources. Also, do not block cooling vents.

• Do not spill food or liquids on your system components, and never operate the product in a wet environment. If the computer gets wet, see the appropriate section in your troubleshooting guide or contact an authorized service provider.

• Do not push any objects into the openings of your system components. Doing so can cause fire or electric shock by shorting out interior components.

• Allow the product to cool before removing covers or touching internal components.

• Use the correct external power source. Operate the product only from the type of power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult your service provider or local power company.

• Also be sure that your monitor and attached peripherals are electrically rated to operate with the power available in your location.

• Use only approved power cable(s). If you have not been provided with a power cable for your computer or storage system or for any AC-powered option intended for your system, purchase a power cable that is approved for use in your country. The power cable must be rated for the product and for the voltage and current marked on the product’s electrical ratings label. The voltage and current rating of the cable should be greater than the ratings marked on the product.

• To help prevent electric shock, plug the system components and peripheral power cables into properly grounded electrical outlets. These cables are equipped with three-prong plugs to help

82


Requirements

ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cord, use a three-wire cord with properly grounded plugs.

• Observe extension cord and power strip ratings. Make sure that the total ampere rating of all products plugged into the extension cord or power strip does not exceed 80 percent of the extension cord or power strip ampere ratings limit.

• Do not use appliance/voltage converters or kits sold for appliances with this system.

• To help protect your system components from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).

• Position system cables and power cables carefully; route system cables and the power cable and plug so that they cannot be stepped on or tripped over. Be sure that nothing rests on your system components’ cables or power cable.

• Do not modify power cables or plugs. Consult a licensed electrician or your power company for site modifications. Always follow your local/national wiring rules.

• To help avoid possible damage to the system board, wait 5 seconds after turning off the system before removing a component from the system board or disconnecting a peripheral device from the computer.

• Handle batteries carefully. Do not disassemble, crush, puncture, short external contacts, dispose of in fire or water, or expose batteries to temperatures higher than 60 degrees Celsius (140 degrees

Fahrenheit). Do not attempt to open or service batteries; replace batteries only with batteries designated for the product.

Turn down the volume before using headphones or other audio devices.

Requirements

Power

In order for the TippingPoint to run properly, you must meet the proper power criteria. The power supply features a redundant 560W hot-swappable power supply (two power modules). One power supply module will take over if the other fails. The hot-swap capability allows you to replace a failed power supply module without powering down the system.

Environmental

To operate the SMS server properly, provide an environment that meets or exceeds the environmental criteria described in the following table:

Table C - 3: Environmental Requirements — SMS based on Supermicro servers


Temperature

Humidity

Description


–40° to 65°C (–40° to 149°F) — Storage

8% to 90% (noncondensing) — Operating with a humidity gradation of 10% per hour

5% to 95% (noncondensing) — Storage


83


84


D


Provides specifications, hardware requirements, and safety information for the SMS based on Dell

PowerEdge 1750 server


Note: the SMS based on Dell 1750 server has the power button on the left side.

To identify which SMS you have, See “SMS Identification” on page 8 .


•


•


•




•

SMS Front Panel:

•

SMS Back Panel

•

System Cooling

•

Bezel Security


85

Appendix D: SMS Based on Dell 1750

SMS Front Panel:

Figure D - 1: SMS Front Panel — SMS based on Dell 1750 server

NIC 2 link and activity indicator

USB connector

Power on indicator

Power button

NIC 1 link and activity indicator

Hard drive activity indicator

Video connector

Latch for system cover

CD drive

Hard drives (3)

Diskette drive

Identification button

Blue system status indicator

Amber system status indicator

Bezel detection switch

Front Panel LED Indicators, Buttons, and Connectors

The following table describes the LED indicators, buttons, and connectors on the front panel of the

SMS Server.

Table D - 1: Front Panel LED Indicators, Buttons, and Connectors

LED, Button, or

Connector

Blue system status indicator


The blue system status indicator lights up during normal system operation. Both the systems management software and the identification buttons located on the front and back of the system can cause the blue system status indicator to flash to identify a particular system.

86



Table D - 1: Front Panel LED Indicators, Buttons, and Connectors (Continued)

LED, Button, or

Connector

Amber system status indicator


The amber system status indicator flashes when the system needs attention. Check for a problem with the power supplies, fans, system temperature, or hard drives.

NIC1 and NIC2 link and activity indicators

NOTE: If the system is connected to AC power and an error has been detected, the amber system status indicator flashes regardless of whether the system has been powered on.

The link and activity indicators for the two integrated NICs light intermittently when the NICs are in use.

Hard-drive activity indicator

Power-on indicator, power button

Identification button

USB connector

Video connector

The green hard-drive activity indicator flashes when the hard drives are in use.

The power-on indicator lights when the system power is on.

The power button controls the DC power supply output to the system.

NOTE: If you turn off the system using the power button and the system is running an ACPI-compliant operating system, the system performs a graceful shutdown before the power is turned off. If the system is not running an ACPI-compliant operating system, the power is turned off immediately after the power button is pressed.

The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pushed, the blue system status indicator on the front and back blinks until one of the buttons is pushed again.

Connects a USB 1.1-compliant device to the system.

Connects a monitor to the system.


87


Table D - 2: System Status Indicator Patterns

Blue Indicator

Amber Caution

Indicator

OFF OFF

OFF

ON

Blinking

Blinking

OFF

OFF

Description

Power is not available to the system, or power is available to the system, but the system is not powered on.

The system has detected an error.

Power is on, and the system is operational.

The indicator has been activated to identify the system in a rack.

SMS Back Panel

•

Ports and Features

•

Back Panel LEDs

The following figure depicts the back panel of the SMS Server.

Figure D - 2: SMS Back Panel — SMS based on Dell 1750 server

Serial connectors

PCI expansion card slots (2)

USB connector

External SCSI connector

Power connectors

(PS1 [left] and PS2)

RAC Ethernet connector

NIC connectors

88


System identifier button

Blue and amber system status indicator

System status indicator connector


Ports and Features

The back panel includes the following ports and features:

• Video connectors

• Serial connector

• Keyboard connector

• NIC connectors

• PCI expansion slots

• USB ports

• External SCSI connector

• Power connectors

Back Panel LEDs

Table D - 3: Back Panel LED Indicators — SMS based on Dell 1750 server

Icon LED Indicators

Blue system status indicator

Amber system status indicator

Description

The blue system status indicator lights up during normal system operation. Both the systems management software and the identification buttons located on the front and back of the system can cause the blue system status indicator to flash to identify a particular system.

The amber system status indicator flashes when the system needs attention. Check for a problem with the power supplies, fans, system temperature, or hard drives.

NOTE: If the system is connected to AC power and an error has been detected, the amber system status indicator flashes regardless of whether the system has been powered on.

System Cooling

The server includes a fan module with five fans for cooling the processor, hard drives, and PCI cards.

The fan system is located in the middle of the chassis to pull cooling air through the chassis. The power supply contains two built-in fans for cooling.

Bezel Security




89





CAUTION:

The power supplies in your system may produce high voltages and energy hazards, which can cause bodily harm. Only trained service technicians are authorized to remove the covers and access any of the components inside the system.

There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer.

This system may have more than one power supply cable. To reduce the risk of electrical shock, a trained service technician must disconnect all power supply cables before servicing the system.





Observe the following general precautions for using and working with your system:

• Observe and follow service markings. Do not service any product except as explained in your system documentation. Opening or removing covers that are marked with the triangular symbol with a

90



lightning bolt may expose you to electrical shock. Components inside these compartments should be serviced only by an authorized service technician.

• If any of the following conditions occur, unplug the product from the electrical outlet and replace the part or contact your authorized service provider:

— The power cable, extension cord, or plug is damaged.

— An object has fallen into the product.

— The product has been exposed to water.

— The product has been dropped or damaged.

— The product does not operate correctly when you follow the operating instructions.

• Keep your system components away from radiators and heat sources. Also, do not block cooling vents.

• Do not spill food or liquids on your system components, and never operate the product in a wet environment. If the computer gets wet, see the appropriate section in your troubleshooting guide or contact an authorized service provider.

• Do not push any objects into the openings of your system components. Doing so can cause fire or electric shock by shorting out interior components.

• Allow the product to cool before removing covers or touching internal components.

• Use the correct external power source. Operate the product only from the type of power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult your service provider or local power company.

• Also be sure that your monitor and attached peripherals are electrically rated to operate with the power available in your location.

• Use only approved power cable(s). If you have not been provided with a power cable for your computer or storage system or for any AC-powered option intended for your system, purchase a power cable that is approved for use in your country. The power cable must be rated for the product and for the voltage and current marked on the product’s electrical ratings label. The voltage and current rating of the cable should be greater than the ratings marked on the product.

• To help prevent electric shock, plug the system components and peripheral power cables into properly grounded electrical outlets. These cables are equipped with three-prong plugs to help


91


ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cord, use a three-wire cord with properly grounded plugs.

• Observe extension cord and power strip ratings. Make sure that the total ampere rating of all products plugged into the extension cord or power strip does not exceed 80 percent of the extension cord or power strip ampere ratings limit.

• Do not use appliance/voltage converters or kits sold for appliances with this system.

• To help protect your system components from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).

• Position system cables and power cables carefully; route system cables and the power cable and plug so that they cannot be stepped on or tripped over. Be sure that nothing rests on your system components’ cables or power cable.

• Do not modify power cables or plugs. Consult a licensed electrician or your power company for site modifications. Always follow your local/national wiring rules.

• To help avoid possible damage to the system board, wait 5 seconds after turning off the system before removing a component from the system board or disconnecting a peripheral device from the computer.

• Handle batteries carefully. Do not disassemble, crush, puncture, short external contacts, dispose of in fire or water, or expose batteries to temperatures higher than 60 degrees Celsius (140 degrees

Fahrenheit). Do not attempt to open or service batteries; replace batteries only with batteries designated for the product.

• Turn down the volume before using headphones or other audio devices.

Requirements

Power

To operate the SMS server properly, you must supply adequate power. The power supply for the SMS server is rated for 320 watts of power at the following voltages:

• 100 - 240 Volts (V) ~ at 50/60 Hertz (Hz); 3.9 Ampere (A) to a maximum of 2.0 A

Under typical line conditions and over the entire system ambient operating range, the inrush current may reach 25 A per power supply for 10 ms or less.

The system battery is a 3.0-V lithium ion coin cell.

92


Requirements

Environmental

To operate the SMS server properly, provide an environment that meets or exceeds the environmental criteria described in the following table:

Table D - 4: Environmental Requirements — SMS based on Dell 1750 server


Temperature

Humidity

Description


–40° to 65°C (–40° to 149°F) — Storage

8% to 85% (noncondensing) — Operating with a humidity gradation of 10% per hour

5% to 95% (noncondensing) — Storage


93


94


E

SMS Based on Intel

Provides specifications, hardware requirements, and safety information for the SMS based on Intel server.


Note: The SMS based on Intel server has the power button on the right side. To

identify which SMS you have, see “SMS Identification” on page 8 .


•


•


•




•

SMS Front Panel

•

SMS Back Panel

•

System Cooling

•

Bezel Security


95

Appendix E: SMS Based on Intel

SMS Front Panel

•

Front Panel RJ-45 Serial Port

•

Buttons

•

Front Panel LEDs.

Figure E - 1: SMS Front Panel — SMS based on Intel server

Fixed Disk Drive

NIC 1 & 2

System

Status

Power/sleep

RJ-45 serial port

Front Panel RJ-45 Serial Port

The SMS Server includes an RJ-45 serial port on the front panel. This connector is configured to support PC-to-PC communication only. This enables you to use terminal emulation software for quick access to the server management capabilities of the SMS. If used, this port disables the back panel serial port on the SMS Server until the cable has been removed.

Buttons

The following table describes the button on the front panel of the SMS Server.

Table E - 1: Front Panel Button

Button

Power/Sleep

Description

toggles the system power on and off and gracefully shuts down the system

Front Panel LEDs.

Table E - 2: Front Panel LEDs

LED Color

Power/sleep Green

Green

No light

State

Continuous

Blinking

N/A

Description

system is sleeping system has no power applied to it other than standby power

96



Table E - 2: Front Panel LEDs (Continued)

LED

NIC 1 and 2

Activity

Green

Color

NOTE: NIC 2 is disabled by default.

System Status

Green

No light

Green

Green

Amber

Amber

No light

Fixed Disk Drive

Status

Green

Amber

No light

Identify No light

State

Blinking

Continuous

N/A

Continuous

Blinking

Continuous

Blinking

N/A

Blinking

Continuous

N/A

N/A

Description

activity between the system and the network to which it is connected system is connected but there is no network activity system is not connected system is operating normally system is operating in a degraded condition system is in a critical or unrecoverable condition system is in a non-critical condition indicates power on self test

(POST)/system stop indicates fixed disk drive activity indicates fixed disk drive fault indicates no fixed disk drive activity or no fault not used in SMS


97


SMS Back Panel

•

Ports and Features

•

Back Panel RJ-45 Serial Port

•

Back Panel LED

.

Figure E - 2:

SMS

Back Panel — SMS based on Intel server

VGA monitor port

Keyboard connector

RJ-45 serial port

USB port USB port

RJ-45 NIC connectors

Power connector

Ports and Features

The back panel includes the following ports and features:

• USB ports (inactive)

• RJ-45 NIC connectors. NIC 2, the uppermost connector, is inactive so the LED should be off.

• Keyboard connector

• RJ-45 serial port

• VGA monitor port

• Power connector

Back Panel RJ-45 Serial Port

The back panel of the SMS Server includes an RJ-45 serial port. This connector is configured to support PC-to-PC communication only. This allows you to use terminal emulation software to quickly access the server management capabilities of the SMS. If used, this port disables the front panel serial port on the SMS Server until the cable has been removed.

98



Back Panel LED

Table E - 3: Back Panel LEDs

LED

NIC 1 and 2

Activity

Green

Color

Green

NOTE: NIC 2 is disabled by default.

Amber

ID

No light

No light

State

Blinking

Continuous

Continuous

N/A

N/A

Description

indicates activity between the system and the network to which it is connected indicates the system is connected but there is no network activity indicates that the connection between the server and the switch/hub is good indicates the system is not connected not used in SMS

System Cooling

The server includes a fan module with five fans for cooling the processor, hard drives, and PCI cards.

The fan system is located in the middle of the chassis to pull cooling air through the chassis. The power supply contains two built-in fans for cooling.

Bezel Security





99







See the following list of cautions and warnings for further safety guidelines.

CAUTION:

Before you start the installation procedures, read this entire chapter for important information and safety warnings.

Use proper ESD protection whenever you handle TippingPoint equipment.

Do not power up the system while you are installing and connecting the system.

If you connect the power improperly and then apply power, the server could be damaged.

The equipment rack must be anchored to an immovable support to prevent it from falling over when one or more servers are extended in front of it on slide assemblies. The equipment rack must be installed according to the manufacturer’s instructions. You must also consider the weight of any other devices installed in the rack.

You are responsible for installing an AC power disconnect for the entire rack unit. This main disconnect must be readily accessible, and it must be labeled as controlling power to the entire unit, not just to the server.

The server is designed for an AC line voltage source with up to 20 amperes of overcurrent protection. If the power system for the equipment rack is installed on a branch circuit with more than 20 amperes of protection, you must provide supplemental protection for the server. If more than one server is installed in the rack, the power source for each server must be from a separate branch circuit.

Make sure that the server cooling fans run continuously while the system is powered.

The equipment rack must provide sufficient airflow to the front of the server to maintain proper cooling. It must also include ventilation sufficient to exhaust a maximum of 1200

British Thermal Units (BTUs).

100



WARNING: Read all of the installation instructions before you connect the system to its power source.

If server power cords are plugged into AC outlets that are part of the rack, then you must provide proper grounding for the rack itself. If server power cords are plugged into wall AC outlets, the safety grounding conductor in each power cord provides proper grounding only for the server. You must provide additional, proper grounding for the rack and other devices installed in it.

When installing the unit, always make the ground connection first and disconnect it last.

Do not work on the system or connect or disconnect cables during periods of lightning activity.

The push-button on/off power switch on the front panel of the server does not turn off the AC power. To remove AC power from the server, you must unplug the AC power cord from either the power supply or the wall outlet.

Hazardous voltage, current, and energy levels are present inside the power supply enclosure. There are no user-serviceable parts inside it; servicing should only be done by technically qualified personnel.

Lifting the server and attaching it to the rack is a two-person job. If needed, use an appropriate lifting device.

Only trained and qualified personnel should install, replace, or service this equipment. Disconnect the system before servicing.

To prevent the unit from overheating, do not operate it in an area that exceeds the maximum recommended ambient temperature of 104° F (40° C). To prevent airflow restriction, allow at least 3 inches (7.6 cm) of clearance around the ventilation openings.


101


Requirements

Power

To operate the SMS server properly, you must supply adequate power. The power supply for the SMS server is rated for 250 watts of power at the following voltages:

• 100-127 Volts (V) ~ at 50/60 Hertz (Hz); 3.6 Ampere (A) maximum

• 200 - 240 V ~ at 50/60 Hz; 1.8 A maximum

Environmental

To operate the SMS server properly, provide an environment that meets or exceeds the environmental criteria described in the table below.

Table E - 4: Environmental Requirements — SMS based on Intel server

Environmental

Specifications

Temperature

Humidity

Description

5° - 35° C (41° - 95° F) — Operating

5% to 95% (non-condensing)

102


F

RJ-45 to DB-9 Adaptor

Provides instructions for building a RJ-45 to DB-9 serial adaptor.

Overview

The RJ-45 to DB-9 serial adaptor supports PC-to-PC communication which allows you to use terminal emulation software for quick access to the server management capabilities of the SMS. This adaptor is shipped with the SMS Server. Use a four pair, Cat 5 ethernet patch cable to connect to your server and access the SMS CLI.

If you lose this adapter, you can contact TippingPoint to request a new one. Alternatively, you can refer to the RJ-45 to DB-9 pin-outs to construct a new one. Refer to the following sections for more information about the pin-outs on the adapter.

RJ-45 Port and Adapter Pin-outs

The RJ-45 to DB-9 adapter connects the SMS Server to a PC for serial access to the SMS CLI:

Figure F - 1: RJ-45 to DB-9 Adapter


103

Appendix F: RJ-45 to DB-9 Adaptor

CTS

DTR

TxD

GND

GND

RxD

DSR

RTS

See the following table for detailed information about the pin-outs on this adapter:

Table F- 1: RJ-45 Port and Adapter Pin-outs

Signal

Console Port

(DTE)

RJ-45

RJ-45 Rolled

Cable

Adapter Adapter

1 - white

2 - brown

3 - yellow

4 - green

5 - red

6 - black

7 - orange

8 - blue

8

7

6

5

4

3

2

1

Female

7 - white

4 - brown

3 - yellow

5 - green

5 - (drop)

2 - black

6 -orange

8 - blue

3

6

7

7

5

4

20

2

Signal

RTS

DSR

RxD

GND

GND

TxD

DTR

CTS

104


G

Port Requirements and

Options

Provides the port requirements and options for the SMS.

Overview

This section includes the following topics:

•

Required Ports

•

TMC Ports

•

Quarantine Ports

•

HA Ports

•

Optional Ports


105

Appendix G: Port Requirements and Options

Required Ports

The following table lists and describes the ports that you must make available.

Table G - 1: Required Port Availability

Port Service From To Description

10042/TCP

22/TCP

943/TCP

161/UDP

4043/TCP

SMS

SSH

HTTPS SMS server

SNMP (agent) SMS server

HTTPS SMS server

SMS client

IPS

IPS

SMS Client Browser Ports

443/TCP HTTPS

SMS client

SMS Client Ports

SMS server

SMS client SMS server

SMS Server Ports

browser

GUI management of SMS

CLI management of SMS

SMS restore

SMS management

SMS management file downloads, such as Client installation, exported reports, web services (if configured)

8162/UDP

8163/UDP

SNMP (trap)

SNMP (trap)

IPS

IPS

Device Ports

SMS server

SMS server

SMS traps

SMS traps

106


TMC Ports

TMC Ports

The following table lists and describes the TMC ports that you must make available.

Table G - 2: TMC Port Availability

Port

80/TCP

4043/TCP*

Service

HTTP

HTTPS

From To

SMS server

Required Ports

outbound

SMS server TMC

Description

443/TCP* HTTPS SMS server TMC

Digital Vaccine updates from TMC

Updates from TMC

If your installation is prior to V 2.5.1, this port is the default for communication with the TMC. Upgrading does not change this port setting.

Updates from TMC

for New SMS installations, this port is the new default for communication with he

TMC.

80/TCP HTTP SMS server

Optional Ports

TMC proxy server

TMC updates (TMC proxy server must be configured using the SMS Client)

Quarantine Ports

The following tables lists and describes the Quarantine ports that you should make available. These ports are determined by the use of Quarantine on SMS. Quarantine (Actions) Port Availability

Port

80/TCP

23/TCP

1812/UDP

25/TCP

162/UDP

162/UDP

514/UDP

Service

HTTP telnet

Radius

SMTP

SNMP

SNMP syslog

From To Description

SMS server

SMS server remote host

External switch SMS server

Quarantine Web action external switch Quarantine Switch Disconnect action

Radius proxy (required for Quarantine

Switch disconnect action)

SMS server

SMS server

SMS server

SMS server mail server remote host remote host syslog server

Quarantine Email action

Quarantine SNMP action

Quarantine NMS action

Quarantine Syslog action


107


Port

162/UDP

Table G - 3: Quarantine (Triggers) Port Availability

Service

SNMP

From

NMS server

To

SMS server

80/TCP

443/TCP

HTTP

HTTPS

External host

External host

SMS server

SMS server

Description

SNMP traps from an SNMP client or NMS server, such as 3Com Network Directory

(3ND) to Quarantine

Trigger Quarantine/unquarantine via

URL, IP correlation lookup, IP or MAC lookup

Trigger Quarantine/unquarantine via

URL, IP correlation lookup, IP or MAC lookup

Note Additional ports may need to be opened if they are defined in a Quarantine

Action script.

HA Ports

The following table lists and describes the High Availability ports that you must make available. In addition to these HA ports, all of the ports listed in

Table G - 1, “Required Port Availability,” on page 106

must be open for both primary and secondary SMS servers.

Table G - 4: HA Port Availability

Port

22/TCP

10042/TCP

3306/TCP

1098/TCP

1099/TCP

4444/TCP

SSH

Service

SMS

MySql

RMI

RMI registry

RMI

From To Description

SMS primary SMS secondary Secure remote command execution and file replication

SMS secondary SMS primary

SMS primary SMS secondary CLI command replication


SMS primary SMS secondary Database Replication


SMS primary SMS secondary JAVA RMI for HA configuration and remote peer administration






108


Optional Ports

Optional Ports

The following table lists and describes the optional ports that you can make available.

Port

23/TCP

80/TCP

123/UDP

53/TCP/UDP DNS

137/TCP/UDP Samba

138/TCP/UDP

139/TCP/UDP

1512/TCP/UDP

2039/TCP/UDP NFS

111/TCP/UDP

369/TCP/UDP

25/TCP SMTP

Table G - 5: Optional Port Availability

Service

Telnet

HTTP

NTP

From To

SMS client

SMS Client Port

SMS server

SMS client browser

SMs Client Browser Port

SMS server

SMS Server Ports

SMS server

SMS server

SMS server

NTP server

(time source) name server file server

SMS server

SMS server file server

Mail server

CLI

Description

file downloads, such as Client installation, exported reports, web services time synchronization from external NTP server name resolution report export, database backup report export, database backup

514/UDP

1812/UDP

123/TCP

Syslog

Radius

NTP

SMS server

SMS server

IPS

Syslog server

Radius server

Device Ports

SMS server email notifications, such IPS events,

Quarantine

SMS audit and syslog

SMS user authentication

10043/TCP required only if IPS uses SMS for NTP time synchronization

X-Family remote acquisition

161/UDP

SMS provision X-Family device SMS server

SNMP SNMP client

SNMP Client Port

SMS server To query SMS SNMP MIBs


109


110


Index

A

account

security levels 29

user name 30

B

back panel

SMS Appliance 50

SMS based on Dell 1750 88

ports, features 89


SMS based on Intel 98 ports, features 98

RJ-45 98

SMS based on Supermicro 80 ports, features 80

battery disposal

SMS Appliance 61


bezel security


SMS based on Intel 99

SMS based on Supermicro 81

buttons

SMS Appliance 48





C

cable

connect network 21 connect power 21

requirements 10

cautions 14, 100

CCC notice (China) 5

CE notice (European Union) 5

CLI, server

login 27

SNMP setting 36

client, SMS

access ports 13

icon 42 installation 42 logon 42

system requirements 11

configuration, server 25

default email contact 38

DNS 33 host information 33

network mask 32

review settings 39

Web server 36

control panel buttons

SMS Appliance 48





customer support

information xiv

D

Digital Vaccine

import 45

dimensions

SMS Appliance 50


DNS 109

default gateway options 33

requirements 11

E

Electromagnetic Static Discharge 16

electrostatic discharge (ESD)

SMS Appliance 60


environmental

installation requirements 18

equipment protection instructions

SMS Appliance 60


ESD 16

export regulations

SMS Appliance 61


F

FCC notice (U.S.) 4

front panel

SMS Appliance 48





G

gateway options, default 33

guide

conventions xii

caution xiii note xiii tip xiii warning xiii

documentation, related xiv

overview xi

purpose 1

target audience xi

H

HA

ports 107, 108

High Availability 107, 108

host information 33

host IP address 32 requirements 32

host management port

host location 33 host name 33

HTTP 27, 36

server 37

HTTPS 27, 36, 106

server 37

I

I/O ports


IC notice (Canada) 4

identification

SMS 8

import

Digital Vaccine 45

installation and setup

SMS client

access port requirements 13

system requirements 11

SMS server

access port requirements 12

equipment requirements 10

network information 11

installation, SMS client 42 icon 42

installation, SMS server 19

bolt racks 20

check LEDs 22

connect monitor 21 connect network cable 21 connect power 21 connect power cable 21

install steps 19

mount bezel 23

network connection 21

power requirements 18

reliable earthing 16 system grounding 16

unpack server 20

installation, SMS server, SMS

detailed install steps 20


111

Index

L

LCD status messages 51

LED

server installation check 22

LEDs back panel



front panel

SMS Appliance 48






login, SMS server

CLI 27

name examples 30

security levels 29

logon, SMS client 42

M

management tasks

SMS client 44

MIC notice (Korea) 5

monitor connection

server 21

mount bezel

server installation 23

N

network

requirements 11

network connection

server 21

network management system 38

network mask 32 requirements 32

NFS 109

NMS 38

notices

CCC (China) 5

CE (European Union) 5

FCC (U.S.) 4

IC (Canada) 4

MIC (Korea) 5

regulatory 3

VCCI (Japan) 5

NTP 35, 109

requirements 11

P

password 31 account 31 level 2 security examples 31

ports 106

DNS 109

HA 107, 108

HTTPS 106

NFS 109

NTP 109

Samba 109

SMS 106, 107, 108

SNMP 106

SSH2 106, 108

Telnet 109

power

connect server 21

power requirements

server installation 18

product overview 1

R

racks

bolt 20

regulations

SMS Appliance 61


regulatory notices 3

related documentation xiv

reliable earthing 16

remote management

requirements 11 remote systems, configuration 11

requirements 7, 32

cable 10

client access ports 13

client system 11

DNS 11

environmental 18

network information 11

NTP 11

port 12

racks 17

remote management 11

safety 14

server access ports 12

server equipment 10

site preparation 17

SMS Appliance

environmental 62 power 62

SMS based on Dell 1750

environmental 93

power 92



SMS based on Intel


SMS based on Supermicro


system grounding 16

ventilation 17

requirements, server

power 18

reliable earthing 16

RJ-45 serial port 96, 98

S

safety generals

SMS Appliance 57


guidelines 14

racks 17

SMS Appliance 57





ventilation 17

requirements 14

Samba 109

SCSI drive carrier LEDs


serial port

RJ-45, SMS based on Intel 96

server configuration 26 setup wizard settings 26

server description

SMS Appliance 48


SMS based on Dell1850 65



server setup wizard 26 configuration settings 26

review settings 39

server, SMS

access ports 12

configuration

review settings 39

setup wizard 26

identification 8

installation details 20

installation steps 19

options

default settings 36

HTTP 37

HTTPS 37

secure & non-secure 36

SNMP 37

SSH 36

telnet server 37

requirements

equipment 10

setup wizard 26

setup wizard

additional configuration 25 terminal 25

site preparation 17

112


V 2.5.1

Index

SMS

components 2 features 2

initial management tasks 44

installation and configuration components 18

product overview 1

server models 2

system operation 46

SMS Appliance

back panel 50

battery disposal 61

control panel buttons 48 description 48

electrostatic discharge (ESD) 60 equipment protection instructions 60

export regulations 61

front panel 48

LEDs 48

LCD status messages 51

physical dimensions 50

requirements

cable 10


safety guidelines 57 safety, general 57

system cooling 50


back panel 88

LEDs 89 ports, features 89 bezel security 89

control panel buttons 86

description 85

front panel 86

LEDs 86

requirements

environmental 93

power 92

safety guidelines 90

system cooling 89


back panel 67

battery disposal 72


description 65

electrostatic discharge (ESD) 72

equipment protection instructions 71

export regulations 73

front panel 66

LEDs 66

physical dimensions 68

requirements

cable 10


safety guidelines 68 safety, general 68 system cooling 68

SMS based on Intel

back panel 98

LEDs 99

ports, features 98

RJ-45 98

bezel security 99


description 95

front panel 96

LEDs 96

RJ-45 96

requirements



system cooling 99

SMS based on Supermicro

back panel 80 ports, features 80

bezel security 81


description 77

front panel 78

LEDs 79

I/O ports 80

LEDs, SCSI drive 80

requirements



system cooling 80

SNMP 106

SNTP 35

SSH 27, 36

SSH2 106, 108

status messages 51

support

contacting xiv

system cooling

SMS Appliance 50





system grounding

requirements 16

system operation

SMS 46

T

technical support xiv

Telnet 109

telnet

server 37

terminal setup wizard 25

time zone 34

TMC

contacting xiv

U

unpack server 20

user data

name 30

password 31

V

VCCI notice (Japan) 5

W

warnings 16, 101

Web server settings 36


113

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