License Manager
When F9 is first installed, it operates in a 30-day trial mode with full functionality. License Manager
can be used to activate F9 in the case where one has purchased F9, or deactivate and move an
active license to new hardware.
Activate F9
If F9 is running in the 30-day demonstration mode and you wish to activate a license before the trial
expires, select Activate F9 to run through the Purchase F9 steps as documented in the F9 Readme
PDF installed with F9.
Deactivate F9
A given F9 product license, once purchased, is connected to its hardware and current environment.
From time to time, it may be necessary to transfer an active license to new hardware and this
functionality is made available within F9.
Before a license can be activated on new hardware, the running copy of F9 must first be deactivated.
In order to do this, you will need your F9 product Serial Number from the original Purchase of F9. This
can also be found in the e-mail a user would have received at time of purchase.
If you are unable to locate the F9 Serial Number, please contact: [email protected]
Once the F9 Serial Number is located, steps to transfer F9 are easy.
Load F9 in Excel
Ensure you have connection to the Web
For F9 V5:
Select License Manager from the F9 Ribbon and Deactivate F9
For F9 V4.x:
Select F9 Setup from the Menu and click Ok to close the top window. Within the floating F9
window, click: Utilities / License / Deactivate
You will be directed to the F9 specific: Utilities / License / Deactivate window
Enter you F9 Serial Number and click: DEACTIVATE F9
Next, Install F9 on the new hardware
From the F9 Ribbon, select License Manager and then Activate F9
Provide your F9 Serial Number which was used to Deactivate
Select Web to register your reactivation
A new Activation Code will then be provided to complete the reactivation.
Once F9 has been deactivated on a given machine, it will no longer run and the trial basis will not
restart.
If your version of F9 is no longer running due to a PC crash or corruption, a transfer will not be
possible. For this scenario, please complete and submit the license re-activation form as found here:
http://www.f9.com/services/support/
For more information and assistance please contact our tech support guys at 888-284-4232 (our toll
free Support line) or via the Support Web Portal (www.inforxtreme.com). Support inquiries going to
the toll free number will be logged into the F9 Support Call Queue and will get a call back from the
Support team.
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