NOTE: This guide assumes that the three programmable buttons on your NBX Basic Telephone have these default settings, left to right: Feature, Call Toggle, and Transfer.
Your administrator can change the settings of these buttons, although doing so limits the features that you can use.
Put a Call on Hold
While you are on a call, press Hold. The display icon that indicates line 1 or line 2 blinks slowly. To return to the call, press Call Toggle.
Transfer a Call
1.
While you are on a call, press Transfer.
2.
When you hear the dial tone, dial the number to which you want to transfer the call.
3.
As soon as you hear ringing, hang up (for a blind transfer) or wait until the recipient answers, announce the call, and then hang up.
Make a Conference Call n n
1.
Place or receive a call.
2.
While you are on the first call, press Feature + 430.
3.
Listen for the dial tone. Dial the third party, wait for that party to answer, and press Feature + 430 again to complete the three-party conference call.
4.
Repeat steps 2 and 3 to add a fourth party. n A conference can include up to four parties, as long as at least one party is internal. The conference ends when the last internal party hangs up.
n To place your part of a conference call on hold, press
Hold. The other parties can talk to each other, but they cannot hear you. (Music on Hold is not played.)
To transfer a conference call, see Transfer a Call.
To drop the last person whom you added to the conference (for instance, if the called party’s telephone goes to voice mail), press Feature + 431.
Adjust the Volume n n
Handset — Lift the handset, listen to the dial tone, and press the louder or softer volume control button repeatedly.
Ringer — While the telephone is ringing, press the preferred volume control button.
Set or Change Your Speed Dials, Call Forward,
Call Pickup, and Off-Site Notification Settings
See the NBX Telephone Guide or NetSet ™ User Help.
NBX
Basic Telephone
Quick Reference Guide
Forward Incoming Calls Directly to Voice Mail
Pick up the handset and press Feature + 440. The display shows FWD. All incoming calls ring once and are forwarded to your voice mailbox. To turn the feature off, lift the handset and press Feature + 440 again.
Do Not Disturb
Pick up the handset and press Feature + 446. All calls go directly to your call coverage point without ringing on your telephone. The display indicates that the feature is active. To turn the feature off, pick up the handset and press
Feature + 440 again.
Call Park — Park a Call
1.
While you are on a call, press Feature + 444.
2.
Dial one of the extensions reserved for Call Park. These are the factory-installed Call Park ranges: n n n
NBX 100
601–609
SuperStack 3 NBX
6000–6099
Ask your administrator if your system has a different range of Call Park extensions.
The call is parked until someone retrieves it, the caller hangs up, or the Call Park timer expires.
If the extension you chose is busy or if the Call Park timer expires, the call returns to your telephone.
Press Feature + 444 again and try another extension.
Call Park — Retrieve a Parked Call
Dial the Call Park extension to which the call was parked.
Dial from the Internal User Directory
1.
Pick up the handset. Press one of the scroll buttons on the telephone to view the user directory in the display.
2.
Scroll up or down until you find the person whom you want to call, or use the key pad to jump to a name that begins with a particular letter.
Example: Press 4 once for names that begin with the letter “G,” twice for names that begin with “H,” n n or three times for names that begin with “I.”
3.
Press one of the buttons below the display: n Slct — To dial the extension of the displayed name.
Back — (Reserved for future use.)
Exit — To close the directory.
900-0072-01
September 2001
NBX
Voice Mail
*
(Basic Telephone)
Quick Reference Guide
Initialize Your Voice Mailbox
1.
Pick up the handset and press MSG.
2.
The voice prompts guide you through the steps to initialize your mailbox.
Access Your Messages (Log In to Your Mail Box) from Your NBX Telephone
1.
Pick up the handset and press MSG.
2.
Enter your password and press #.
Access Your Messages (Log In to Your Mail Box) from Any Internal NBX Telephone
1.
Pick up the handset and press MSG.
2.
At the password prompt, press *.
3.
At the prompt, enter your extension number.
4.
Enter your password and press #.
Access Your Messages (Log In to Your Mail Box) from an External Telephone
If you can dial your telephone extension directly:
Press * during your greeting. At the prompts, enter your extension and password, and press #.
If you dial your main telephone number: n n
If the Automated Attendant answers, press * * during the greeting. At the prompts, enter your extension and password, and then press #.
If the receptionist answers, ask to be transferred to your voice mail and press * during your greeting.
At the prompts, enter your extension and password and press #.
Forward a Message
1.
While you are listening to the message, press 5.
2.
The system prompts you to enter an extension or voice mail group list number. Add as many destinations as you want.
3.
After you have entered all the destinations, press # and record a forwarding comment.
4.
When you finish recording the comment, press # for more options, or hang up.
Press
Press
Press
Press
Press
Press
Press
Press
Press
Press
Press
Mailbox Options
1.
Pick up the handset and press MSG.
2.
At the prompt, enter your password and press #.
3.
Press 9 and select one of these options:
Press to change your name announcement or personal greeting.
Press
Press
Press to change your password. to create or edit group lists.
to enable or disable Off-site Notification.
Message Playback Options
While you listen to a message, select one of these options: to listen to the first message.
to save the current message.
to delete the current message.
to reply to the sender of the current message.
to forward the current message.
to hear date, time, and sender information.
to move back 5 seconds in the current message.
to pause the current message for 20 seconds.
to move forward 5 seconds in the current message.
to move to the next message.
to return to the main menu.
Copyright © 2001, 3Com Corporation. All rights reserved.
3Com registered trademarks are registered in the United States and may or may not be registered in other countries.
3Com, the 3Com logo, and NBX are registered trademarks and NetSet is a trademark of 3Com Corporation. Other brand and product names may be registered trademarks or trademarks of their respective holders.
For additional NBX Business Telephone features, see
the NBX Telephone Guide.
*NOTE: If your system uses a messaging application other than NBX Voice Messaging (such as Third-Party Messaging or
3Com NBX Unified Communications), use the documentation for that messaging application instead of these instructions.
