SAP Guide to Succesful Printing
A. SAP Printing for Customers / Help Desk / Information Technology
i.
ii.
iii.
iv. How do I setup my check printer in SAP?
v.
vi.
B. SAP Printing for Helpdesk / Information Technology / Basis Admins.
i. SAP SERVER NETWORK ADDRESSES and PORTS ii.
iii.
iv.
v.
Ai. How do I get my network printer to be a choice in SAP?
• Customer/s should submit their request through their local IT agency / HelpDesk.
• Agency’s local IT / Helpdesk should then fill out the Printer Change Request.xls (located at
http://www.imaginepa.state.pa.us/infosys/lib/infosys/Printer_Change_Request.xls
• Request should be submitted to the ImaingePA, SAP-Basis Team (attach spread sheet and email to [email protected]
)
• A member of the ImaginePA, SAP-Basis Team will configure the printer in SAP-Development.
• Upon successful test page/s being sent, SAP/R3 Production systems will be configured with the new
printers and an email will be sent back to the requesting Agency’s local IT / Helpdesk with the SAP long name and short name.
• Agency’s local IT / HelpDesk will notify the Customer/s of their printer/s availability and the SAP
long name / short name.
Aii. How do I setup my network printer to be my default printer in SAP?
Step Aii1.
From the SAP Easy Access Menu, Type SU3 in the transaction box and hit the Enter key on your keyboard. page.
Step Aii2.
This brings up the Maintain User Profile screen, select the Defaults Tab. Screen shown on next
Note: Hit this Link if “My Agency has many networked printers and I need to narrow my search. Agencies such as Labor & Industry, PennDOT, or Public Welfare."
Note: Hit this Link if “I have a local printer, defined as a printer that is directly connected to my workstation.”
Note: Hit this link if “I don’t know what my Agency’s 2 character code is.”
Step Aii3.
In the Output Device, type your Agency’s 2 character code(in CAPS) and an (asterisk) to bring up your Agency’s printers. Example. My Agency is Labor & Industry. Type LI* in the Output Device.
Step Aii4.
Select the Search box icon . Screen shown on next page.
Step Aii5.
Select .
Step Aii6.
A listing of your Agency’s printers is displayed. Scroll down the list and find your printer. Select it by double clicking on it.
Note: Hit this Link if “My A gency has many networked printers and I need to narrow my search. Agencies such
as Labor & Industry, PennDOT, or Public Welfare."
Note: Hit this link if “I’ve searched and searched and searched, but my printer isn’t listed.”
Step Aii7.
The SAP Long Name for the Printer is now displayed in the Output Device field. Check the
and save your settings by selecting .
Step Aii8.
You’re sent back to the SAP Easy Access Menu and can verify that you’ve saved your SAP
Default Printer by the checking the lower left hand corner.
End of Aii. How do I setup my network printer to be my default printer in SAP?
Aiii. How do I setup my local printer to be my default printer in SAP? Local-defined
Step Aiii1.
From the SAP Easy Access Menu, Type SU3 in the transaction bo x and hit the Enter key on your keyboa rd.
Step Aiii2.
This brings up the Maintain User Profile scree n, select the Defaults Tab. Type YPCC in the
OutputDev ice and hit enter.
S i
The SAP Printer Long Name “YPCC – Default Windows Printer” will be shown. Check the
and save your settings by selecting .
Step Aiii4.
You’re sent back to the SAP Easy Access Menu and can verify that you’ve saved your SAP
Default Printer by the checking the lower left hand corner.
End of Aiii. How do I setup my local printer to be my default printer in SAP? Local-defined as my printer is
directly connected to my workstation.
A iv. How do I setup my chec k printer in SAP?
Step Aiv1.
From the SAP Easy Access Menu, Type F-58 in the transaction box and hit the Enter key on your
keyboard.
If your screen looks like the below example select
.
This Screen is where you identify your check printer.
Note: Hit this link if “I don’t know what my Agency’s check character code is.”
Step Aiv2.
In the Printer for Forms box enter your Ag ency’s check character code(in CAPS) and an (asterisk) to bring up your Agency’s printers. Example. My Agency is State Police. Type SPQ* in the Printer for Forms and select .
Note: Hit this link if “I’ve searched and searched and searched, but my check printer isn’t listed.”
Step Aiv3.
A listing of your Agency’s check printers is displayed. Scroll down the list and find your check printer. Select it by double clicking on it.
Step Aiv4.
The SAP Long Name for the check printer is now displayed in the Printer f or Forms box. Check
and Save by Selecting
End of Aiv. How do I setup my check printer in
SAP?
.
Av. Frontend Printing(YPCC users) via myworkplace.state.pa.us / Web Access
Note: These instructions are only for YPCC-Default Windows Printer users, if you have an SAP net work printer specified you will be able to print.
• Log into SAP
• Select under Roles, Commonwealth Services which Func
tional Application you’d like to go into (ex.
Finance). The SAP Easy Access Screen is displayed.
• Type SU3 in the transaction input box and hit enter. This w
ill bring you to the Maintain User Profile
Screen.
• Select the Defaults tab and in the OutputDevice input box type YPDF and hit enter. YPDF
is displayed in the OutputDevice input box.
• Check the Output immediately box and save. (The save button is th
e floppy disk icon right next to the transaction input box. You are now setup for your default local printer and ret urned to the SAP Easy
Access Screen.
Note: Printing with YPDF brings up two splash screens. DO NOT CLOSE EITHER ONE. The s econd screen is allowing you to view your data that you want to print. Select the Print Icon locate d in the upper left. This will bring up your local/network printers through Windows. Select which printer you wo uld like to print to by using the Name: drop down box and select OK. Acrobat reader runs and prints.
Note: Adobe Acrobat Reader must be installed to use YPDF.
Avi. I’ve setup my printer and tried to print, but nothing printed. Troubleshooting the SAP Spooler.
Step Avi1.
From whatever screen/transaction you’re at type /NSP01 and hit the Enter key on your keyboard.
Step Avi2.
Input the desired Date created range and select . Screen shown on next page.
Step Avi3.
Identify which scenario is yours:
• Print Immediate in SU3 or F-58 isn’t checked. You can print directly by selecting and then
n , print directly.
Double clicking the Error will reveal more info:
• SAP/LPD didn’t execute due to Print services for Unix, ICS, Remote Printer Ma
nager and/or any other LPD service that might be running. Contact your Agency’s Local IT / Helpdesk and have them disable the service that is hindering SAP/LPD from running up.
Note: On a workstation acting as a print server, SAP/LPD will not be able to ru n up for the Printer YPCC –
Default Windows Printer. If this service is running, printing will fail. Purchase Orders w ill not be able print. If this condition exists, suggest opening up a ticket with your Agency’s Local IT / Helpdes k and have them open a
Remedy ticket and assign it to ImaginePa, Procurement Team.
• Contact your Agency’s Local IT / Helpdesk and have them open a Remedy ticket.
• Permissions set for user/everyone need to be set to modify for SAP’s working dir.
• Printer Name set in SAP is incorrect.
• Printer IP set in SAP is incorrect.
• Firewall setting port 515 not open. (This would affect all your network pr
inters not just one).
•
•
Contact your Agency’s Local IT / Helpdes
Character Converter Problem :
k and have them open a Remedy ticket.
o
With YPCC – Windows Default Printer. Y
PCC uses the Character code 1134, all HPs use the character code 1116. Dependin g upon the report / print job and which set of print controls are used there w on’t be a direct translation. Ass ign to the appropriate Team.
Example. Purchase Orders that aren’t printing properly should be assigned to the
ImaginePA, Procurement Team.
o
With an SAP Network Printer. This occurs when Agencies upgrade their network printer
s.
Example. Agency upgrades their network printer from an HPL J5SI to an HPLJ8150. These network printers use the same character set, but different print controls. The ImagineP A,
Basis Team should delete the old printer and setup the new printer. Refer to How do I get my network printer to be a choice in SAP?
• Formatting Problem : This occurs when the Printer’s defaults are set to LETTER and the SAP
print job is spooled with another format such as A4. Normally the printer will prompt the user to
Load Tray ? with A4 paper or hit the go/resume to use whatever’s available. Have your Agency’s
Local IT / Helpdesk co nfigure the printer to Au tocontinue and set the Delay time equal to 0.
• Printer is busy, waiting for user to loa
d paper, or waiting for user to hit the Go/resume button on the printer.
• Agency’s Print Server is busy.
• SAP Spooler is busy.
•
Contact your Agency’s Local IT / Helpdesk and have them open a Remedy ticket.
• If your status is completed and you still didn’t receive your print: o
Check to make sure you have the right printer selected in SU3. o
Check to make sure you have the right prin
ter select ed in F-58(Advancement Account
Printing only).
o
Contact your Agency’s Local IT / Helpdesk and have them open a Remedy ticket.
A
’ P Spooler.
Bi.
SA
Step Bii1.
TCP/IP Print Server must be installed and running. To add the service you must have a dministrative permissions of the workstation. Select Start / Settings / Control Panel / Add/Remove Programs.
Step Bii2.
Select Add/Remove Windows Components
.
Step Bii3.
Scroll down and select Other Network File and Print Services and then select Details.
Step Bii4.
Select Print Services for Unix and OK.
Step Bii5.
Select Next
.
Step Bii6.
Installation Proceeds and Finishes. Select Finish.
Step Bii7.
To start the service select Start / Settings / Control Panel / Administrative Tools / Component
Services and Scroll Down TCP/IP Print Server.
Note: On a workstation acting as a print server, SAP/LPD will not be able to ru n up for the Printer YPCC –
Default Windows Printer. If this service is running, printing will fail. Purch ase Orders will not be able print. If this condition exists, suggest opening up a ticket with your Agency’s Local IT / Helpdes k and have them open a
Remedy ticket and assign it to ImaginePa, Procurement Team.
Step Bii8.
Select the service by double clicking on it.
Step Bii9.
Select Automatic as the Startup type, Select Start and Apply.
Step Bii10.
Service will be Started.
Step Bii11.
To configure the printer select Start / Settings / Printers.
Step B ii12.
Right Click on your Default Printer and select Properties.
Step Bii13.
The General Name and the Shared as Name located on the Sharing Tab should match and should not con s
End of Bii. Print server configuration / Workstation acting as a print server.
Biii. Printer configuration.
• All printers should have the following set at the printer level: o
COPIES=1 o
PJL DEFAULT ORIENTATION=PORTRAIT o
PJL DEFAULT PAPER=LETTER o
PJL DEFAULT MPTRAY=CASSETTE o
PJL DEFAULT MANUALFEED=OFF o
PJL DEFAULT FORMLINES=66 o
PJL DEFAULT LPARM:PCL SYMSET=ROMAN8 o
PJL DEFAULT LPARM:PCL PITCH= 10.0 o
PJL DEFAULT LPARM:PCL FONTSOURCE=I o
PJL DEFAULT LPARM:PCL FONTNUMBER=0 o
PJL DEFAULT ECONOMODE=OFF o
PJL DEFAULT RET=MEDIUM o
PJL DEFAULT RESOLUTION=600 o
PJL DEFAULT PAGEPROTECT=AUTO o
PJL DEFAULT AUTOCONT=ON o
PJL DEFAULT TIMEOUT=15 o
PJL DEFAULT COURIER=REGULAR o
PJL DEFAULT BANNER=0
Biv. Preferred SAP printing configurations.
o
Configuration 1. (Preferred method) Going through a print server . Agency IT needs to provide a printer with a configured HP Jetdirect or other Network Interface Card. Printer services for Unix must be installed and running on Print Server. Please provide Imagine PA with the IP addr ess of the Print Server and the
Sharename of the Printer using the following instructions,
Ai. How do I get my network printer to be a choice in SAP?
o
Configuration 2. Going directly to the printer. Local IT ne eds to provide a printer with a configured HP
Jetdirect or other Network Interface Card. Please provide Imagine PA with the IP address of the printer using the following instructions,
Ai. How do I get my netw ork printer to be a choice in SAP?
o
Configuration 3. Going to a local printer or default windows printer. Default driver YPCC will be used.
YPCC when selected as the default printer in SAP will switch to frontend printing and print to your default windows printer, whether it is local or networked. When using YP CC to print to your windows default printer that is a networked printer, this will double the am ount of network traffic. The preferred method is
config 1 for networked printers. YPCC should really on ly be used if you have a local printer as defined a
printer physically connected to LPT1 port. Instructions on how to se tup YPCC are located at step
Aiii. How do I setup my local printer to be my default printer in SAP? Local-defined as my printer is directly connected to my workstation.
***Going to a local printer for Advancement Account / Check printing***
Check printers should be configured as shown in Configuration 1. If for some reason a local printer is going to be
shared and used for printing checks: Print services for Unix must be inst alled and running on the workstation. Please provide Imagine PA with the IP address of the workstation and the Sharename of the Printer using the following instructions,
Ai. How do I get my network printer to be a choice in SAP?
Bv. Setting up Advancement Account Printers
o
Sin p rks, additional hardware or firmware
(MI M module and magnetic toner and toner sensor) must always be installed into the printer. This must r of the MICR product. At present, SAPscript only suppo M
HP HP HP HP HP
HPLJ1200 HPLJ4 HPLJ4000T HPLJ4550 HPLJ6P
IBM LEXMARK
IBMIP20 LXOT520
HPLJ1200N HPLJ4 + HPLJ4050 HPLJ5 HPLJ8000 IBMIP32 LXOT616
HPLJ2100 HPLJ4 P HPLJ4050T HPLJ5000 HPLJ8100 IBMIP40 LXST9 120
HPLJ2100M HPLJ4V HPLJ4100 HPLJ5M HPLJ8150 IBMNP12
HPLJ2200 HPLJ4 SI HPLJ4100DTN HPLJ5P HPLJ9000 IBM NP17
HPLJ2200D HPLJ4 00 0 HPLJ4100N HPLJ5SI IB MNP24
Information on Im agine PA supported MicrDIMM / MicrToner kits c an be found in the Internet under
http://www.barsi
mm.com
or
http://www.jetcapslabs.com
, and/or
http://www.troymicr.com/troysystems/home.asp
.
Install the MicrDimm in slot 1. It is not necessary to install the tone r or check stock during the testing phase.
Print out a PCL Fo t now what the escape sequence is to enable the MICR font.
Refer to
Ai. How do I get my network printer to be a choice in SAP?
to complete the SAP installation.
Special Search: “My Agency has many networ ked printers and I need to narrow my s earch.”
Step SS1.
In the Output Device, type your Agency’s 2 character code(in CAPS), a –(hyphen), the first letter of your city, and an (asterisk) to bring up a listing of your Agency’s printers. Example. My agency is Labor & Ind ustry and I’m from Meadville. Type LI-M* in the Output Device.
Note: Hit this link if “I don’t know what my Agency’s 2 character code is.”
Step SS2.
Select the Search box
.
Step SS3.
Select the .
A listing of printers for Labor and Industry in cities starting with the letter M is generated.
Note: Hit this link “I’ve searched and searched and searched, but my printer isn’t listed.”
Appendix:
Hit this Link if "I know what my code is now, back to Step Aii3."
Hit this Link if “I know what my code is now, but I still need to narrow my search.”
Hit this Link if "I know what my check code is now, back to Step Aiv2."
Listing of Agency’s Character Codes:
Report Check Printing
Agency
Printing Code Code
AI
Aging
Agriculture
Banking
Board of Pardons
Civil Service Commission
Comptroller Operations
Corrections
DCED
DCNR
DEP
Education
OB
CR
CE
NR
DP
AG
BN
BP
CS
AIQ
AGQ
BNQ
BPQ
CSQ
OBQ
CRQ
CEQ
NRQ
DQ
EDQ
Ethics
Fish and Boat Commission
Game Commission
General Counsel
ED
ET
SH
GM
ETQ
SHQ
GMQ
GCQ
General Services
Governors Office
Health
Hearing Board
GC
GS
GV
DH
GSQ
GVQ
DHQ
HBQ
HR Commission
Inspector General
Insurance
Labor and Industry
Liquor Control Board
Med Cat
Mil Vet Affairs
Milk Marketing Boar d
Muni R etirement S yst em
Office of Administration
Office of the Budget
PA Emergency Mngt.
PCCD
PE Re tirement Commission
PENNDOT
PENNVEST
PHMC
P robation and Parole
PS ER S
P ublic TV Network
P ublic Welfare
PUC
R evenue
S T Equalization Board
Se curities
SE RS
St ate
S tate Police
TV
PW
PC
RV
EB
S E
ER
ST
SP
PV
PH
PM
PS
EM
CD
RC
PD
HB
HR
OA
IN
LI
LB
MC
MV
MB
R S
OA
OB
HRQ
OAQ
INQ
LQ
LBQ
MCQ
MVQ
MBQ
RSQ
OAQ
OBQ
EMQ
CDQ
RCQ
TQ
PVQ
PHQ
PMQ
PSQ
TVQ
WQ
PCQ
RVQ
EBQ
SEQ
ERQ
STQ
SPQ
