Sonos Play:5 (gen1) Product guide

THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.

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Sonos and all other Sonos product names and slogans are trademarks or registered trademarks of Sonos, Inc. Sonos Reg. U.S. Pat. &

Tm. Off.

Sonos products may be protected by one or more patents. Our patent-to-product information can be found here: sonos.com/legal/patents iPhone®, iPod®, iPad®, Airplay®, iTunes®, OS X® and Apple Music™ are trademarks of Apple Inc., registered in the U.S. and other countries.

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Sonos uses MSNTP software, which was developed by N.M. Maclaren at the University of Cambridge.

© Copyright, N.M. Maclaren, 1996, 1997, 2000; © Copyright, University of Cambridge, 1996, 1997, 2000.

All other products and services mentioned may be trademarks or service marks of their respective owners.

May 2016

©2004-2016 by Sonos, Inc. All rights reserved.

Sonos PLAY:5 (gen 1)

The PLAY:5 ® (gen 1) is the original, bigger room, bigger sound wireless speaker that lets you use any Sonos controller to control and enjoy all the music you want all over your home.

• Five custom-designed drivers (two mid-range, two tweeters, and a sub-woofer), each with a dedicated amplifier.

• Built-in HiFi stereo sound with left and right channel separation.

• Works seamlessly with the complete range of Sonos products.

New to Sonos?

It takes just a few steps to get your Sonos system up and running—simply follow the setup instructions packaged with your PLAY:5. Once you’ve got it set up, you can add additional Sonos products any time.

Adding to an existing Sonos system?

The Sonos system can be easily expanded room by room. You can turn directly to Adding to an Existing

Sonos System if you are adding this PLAY:5 to an existing Sonos system

2 Product Guide

Your Home Network

To access Internet music services, Internet radio, and any digital music stored on your computer or Network-

Attached Storage (NAS) device, your home network must meet the following requirements:

Home network requirements

Note: Your network must have a high-speed Internet connection, as the Sonos system is designed to provide you with free, online software updates. Your Sonos system must be registered to receive these updates so be sure to register during the setup process. We do not share your e-mail address with other companies.

• High-speed DSL/Cable modem, or fiber-to-the-home broadband connection for proper playback of

Internet-based music services. (If your Internet service provider only offers Satellite Internet access, you may experience playback issues due to fluctuating download rates.)

• If your modem is not a modem/router combination and you want to take advantage of Sonos' automatic online updates, or stream music from an Internet-based music service, you must install a router in your home network. If you do not have a router, purchase and install one before proceeding. If you are going to use the Sonos Controller App on an Android™ or iOS device, or you are setting up Sonos wirelessly, you will need a wireless router.

Note: Sonos communicates over a 2.4GHz home network supporting 802.11 b/g/n wireless technology. 5GHz networks are not supported in a completely wireless Sonos setup.

• Connect a Sonos BRIDGE, BOOST™ or player to your router if:

• You have a larger home where the WiFi performance isn’t reliable and you want to strengthen the wireless performance of your Sonos system.

• Your WiFi network is already in high demand with streaming video and web surfing and you want to create a separate wireless network exclusively for your Sonos speakers.

• Your home network is 5GHz only (not switchable to 2.4GHz).

• For best results, you should connect the computer or NAS drive that contains your personal music library collection to your home network router using an Ethernet cable.

The Sonos App

You can use the free Sonos app with any compatible device, including:

• Sonos app (Android)—Android 2.2 and higher; certain features require later versions. (Standard wireless setup is only supported on Android 2.3 or 4.0 and higher.)

Touch the Play Store or Market button on your Android device to download the free Sonos app from

Google Play.

• Sonos app (iOS)—iPhone, iPad and iPod touch running iOS 7.0 and higher; certain features may require later versions.

Touch the App Store button on your iPhone, iPod touch or iPad to download the free Sonos app, or download the application from iTunes ® . (If you download from iTunes, you will need to sync before you see the Sonos logo display on your device.)

Sonos PLAY:5 (gen 1)

• Sonos app (PC)—Windows® XP SP3 and higher; certain features require later versions. (Standard wireless setup is only supported on Windows 7 and higher.)

Download from our website at www.sonos.com/support/downloads.

• Sonos app (Mac)—Macintosh® OS X 10.7 or later

Download from our website at www.sonos.com/support/downloads.

Note: Sonos CONTROL has been discontinued, but it’s compatible with your new

Sonos product.

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Sonos PLAY:5 Front

Product Guide

Note: The Sonos PLAY:5’s front grille is not removable. Tampering with the grille may result in damage to your PLAY:5.

On/Off

Status indicator

Play/Pause

Volume up (+)

Volume down (-)

Your Sonos system is designed to be always on; the system uses minimal electricity whenever it is not playing music. To quickly stop streaming audio in all rooms, select Pause All from the Rooms menu.

To stop streaming audio in one room, press the

Play/Pause button on the player.

Indicates the current status. During normal operation the white light is dimly lit. If desired, you can turn off the white light from Room Settings.

See Player Status Indicators for a complete list of status indications.

Toggles between playing and pausing the audio in this room (defaults to restarting the same music source when pressed unless a different source is selected).

• Press once to start or stop streaming audio

• Press twice to skip to the next track (if applicable to the selected music source)

Press these buttons to adjust the volume up and down.

Sonos PLAY:5 (gen 1)

Sonos PLAY:5 Back

Acoustic port / handle

Ethernet ports (2)

AC power (mains) input

(~100-240 V, 50-60 Hz)

(2V)

3.5mm (1/8”) stereo audio in

3.5mm (1/8”) headphone jack

The acoustic port doubles as a handle so you can easily lift and carry the PLAY:5 from room to room. Please do not block or obstruct this port when the PLAY:5 is playing music.

Use Category 5 Ethernet cable to connect to a router, computer, or additional network device such as a network-attached storage (NAS) device.

LED indicators:

• Flashing Yellow (network activity)

• Green (link connection)

Use only the supplied power cord to connect to a power outlet (using a third party power cord will void your warranty).

Use the supplied 3.5mm to 3.5mm stereo audio cable to connect the audio outputs from a portable music player to the PLAY:5’s analog audio input.

To connect a different audio component, such as a CD player, use a

3.5mm (1/8”) mini-stereo to RCA audio cable. Plug the mini-stereo end into the audio input on the PLAY:5 and plug the RCA end into the audio outputs on the audio component.

Headphone jack accepts any standard 3.5mm (1/8”) headphone plug.

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6 Product Guide

Selecting a Location

You can position the PLAY:5 wherever you find the sound most enjoyable. For maximum performance, we have a few guidelines:

• The PLAY:5 is designed to sound best when placed 3 to 12 inches (8-30 cm) from a wall.

• Place the PLAY:5 across the room from where you will be listening.

• Don’t block the acoustic port when in use.

• Care should be taken if placing the PLAY:5 close to an older CRT (cathode ray tube) television or computer monitor. If you notice any discoloration or distortion of your picture quality, simply move the

PLAY:5 further from the device.

• The PLAY:5 is not water-resistant. Don’t leave it outside during a rain storm or position it near water.

Adding to an Existing Sonos System

Once you’ve got your Sonos system set up, you can easily add more Sonos products any time (up to 32).

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2.

Select a location for your PLAY:5 (see Selecting a Location for optimal placement guidelines.)

Attach the power cord to the PLAY:5 and apply power.

Be sure to push the power cord firmly into the unit.

Note: If you want to make a wired connection, connect a standard Ethernet cable from your router or another Sonos product (or a live network wall plate if you have built-in wiring) to an Ethernet switch connection on the back of the new Sonos product.

3.

Choose one of the following options:

• Using a handheld Sonos controller: Select Add a Player or SUB from the Settings menu and follow the on-screen prompts to add this product to your Sonos system.

• Using the Sonos Controller for Mac or PC: Select Add a Player or SUB from the Manage menu and follow the prompts to add this product to your Sonos system.

Thick walls, 2.4 GHz cordless telephones, or the presence of other wireless devices can interfere with or block the wireless network signals from your Sonos system. If you experience difficulty after positioning a Sonos product, try one or more of the following resolutions—relocate the Sonos product; change the wireless channel your music system is operating on; connect a Sonos product to your router if your setup is currently wireless.

Tuning the Sound For Your Room (Trueplay

™

)

While you can locate Sonos speakers just about anywhere, the size and shape of your room and the objects in it can distort your speaker’s sound. To ensure a speaker sounds right no matter where you place it, Sonos speakers include Trueplay. If you have an iPhone (4S or later), iPad, or iPod Touch running iOS7 or higher, you can use Trueplay tuning to make every Sonos speaker sound right for the room and true to the music.

Sonos uses your iOS device’s microphone to measure acoustic distortion in the room and then Trueplay adapts your Sonos speaker's sound for its position in the room.

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Select Settings -> Room Settings.

Select the room your speaker is located in.

Sonos PLAY:5 (gen 1)

3.

Select Trueplay Tuning and follow the on-screen prompts.

Note: Trueplay tuning is not available if VoiceOver is enabled on your iOS device. If you want to tune your speakers, first turn VoiceOver off on your device and then select Settings -> Room Settings from the Sonos app.

Creating a Stereo Pair

The Stereo Pair setting allows you to group two PLAY:1s, PLAY:3s or PLAY:5s in the same room to create a wider stereo experience. In this configuration, one unit serves as the left channel and the other serves as the right channel. You cannot create a mixed stereo pair—the Sonos components in the stereo pair must be the same.

Optimum placement information

• When creating a stereo pair, it is best to place the two Sonos components 8 to 10 feet away from each other.

• Your favorite listening position should be 8 to 12 feet from the paired Sonos components. Less distance will increase bass, more distance will improve stereo imaging.

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8 Product Guide

Note: The Stereo Pair setting is for use with PLAY:1, PLAY:3 and PLAY:5 units only. You cannot create a mixed stereo pair—both Sonos components in the stereo pair must be the same.

Using the Sonos app on a mobile device

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Select Settings -> Room Settings.

Select a PLAY:5 to pair.

Select Create Stereo Pair, and follow the prompts to set up the stereo pair.

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To separate a stereo pair:

Select Settings -> Room Settings.

Select the stereo pair you wish to separate (the stereo pair appears with L + R in the room name.)

Select Separate Stereo Pair.

Using the Sonos app on a Mac or PC

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Choose one of the following:

• Using your PC, select Settings from the Manage menu.

• Using your Mac, select Preferences -> Room Settings from the Sonos menu.

Select a PLAY:5 you want to pair from the Room Settings for drop-down list.

Click Create Stereo Pair and follow the prompts to set up the stereo pair.

To separate a stereo pair:

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Choose one of the following:

• Using your PC, select Settings from the Manage menu.

• Using your Mac, select Preferences -> Room Settings from the Sonos menu.

Select the Sonos stereo pair you wish to separate from the Room Settings for drop-down (the stereo pair will appear with L + R in the room name).

On the Basic tab, click Separate Stereo Pair.

Sonos PLAY:5 (gen 1)

Playing Music

Make a selection from the Sonos music menu on your mobile device or from the MUSIC pane on a Mac or

PC.

Radio

Sonos includes a radio guide that provides immediate access to thousands of free Internet radio stations and broadcast programs. You can easily find radio stations from all over the world—music, news, and variety programming, including archived shows and podcasts.

To select a radio station, simply select Radio and choose a station.

Music services

A music service is an online music store or online service that sells audio on a per-song, per audiobook, or subscription basis. Sonos is compatible with several music services - you can visit our website at

www.sonos.com/music for the latest list. (Some music services may not be available in your country. Please check the individual music service’s website for more information.)

If you are currently subscribed to a music service that’s compatible with Sonos, simply add your music service user name and password information to Sonos as needed and you’ll have instant access to the music service from your Sonos system.

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To add a music service, touch Add Music Services from the Sonos music menu.

Select the Sonos-compatible music service you would like to add.

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Select Add Account, and then follow the on-screen prompts. Your login and password will be verified with the music service. As soon as your credentials have been verified, the music service displays on the

Sonos music menu.

Free music service trials are available in some countries. (Please check the individual music service’s website for more information.) If there is a music service trial visible on the Music Services menu, simply touch it to select. Touch Add Account -> I’m new to [music service], and then follow the prompts to activate the music trial. After the trial period is up, you will need to subscribe to the music service to keep the music playing.

Local music library

The Sonos system can play music from any computer or network-attached storage (NAS) device on your home network where you have shared music folders. During the setup process, you are guided through the process of accessing your local music library (such as your iTunes library). Over time, you may wish to add or remove folders from this list.

Note: We recommend using the Sonos Controller for Mac or PC to add shared folders. For more information, please visit our website at

http://faq.sonos.com/manage.

To make changes to your local music library, select the Settings menu from a handheld Sonos controller and then choose one of the following options:

• To add a new music folder, select Manage Music Library-> Music Library Setup -> Add New Share.

• To remove a music folders, select Manage Music Library -> Music Library Setup. Touch the share you wish to remove and then select Remove.

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10 Product Guide

The Sonos system indexes your local music so you can view your music collection by categories (such as artists, albums, composers, genres, or tracks.) If you add new music, simply update your music index to add this music to your Sonos music library.

• To update your music library, select Manage Music Library -> Update Music Index Now. If you’d like your music library to update automatically each day, select Schedule Music Index Updates and then select an update time.

Wireless iTunes playback

You can select and play music and podcasts stored on any iOS device that’s on the same wireless network as your Sonos products. Playback is perfectly synchronized, in any or every room of your home. Simply choose

On this iPad, On this iPhone, or On this iPod touch from the Sonos app on your iOS device to make audio selections.

Wireless playback from Android devices

You can select and play music stored on any Android device that’s on the same wireless network as your

Sonos products. Playback is perfectly synchronized, in any or every room of your home. Simply choose On this Mobile Device from the Sonos app on your Android smartphone or tablet to make audio selections.

Google Play Music (Android devices)

You can play music to your Sonos system directly from the Google Play Music app on any Android device.

This feature is available for both Standard and All Access Google Play Music customers.

To play music directly from the Google Play Music app to your Sonos system, you must have both the Google

Play Music app and the Sonos Controller App installed on your mobile device.

Simply open the Google Play Music app and connect to a Sonos room or room group to start the music.

Using Headphones

The Sonos PLAY:5 has a headphone jack you can utilize for private listening. The headphone jack is auto detecting—plug in a pair of headphones and the PLAY:5’s built-in speakers automatically mute. When you unplug the headphones, the speakers automatically come back on.

When headphones are plugged in, a headphone icon controller.

is visible on the Volume screen of a Sonos

Note: If you don’t hear sound coming from your PLAY:5, check to make sure there are no headphones plugged into the back of the unit.

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Plug a pair of headphones into the headphone jack. (Sonos will automatically drop the volume level down to 25%.)

Put on your headphones and increase the volume to a comfortable listening volume.

Note: Long term exposure to music played at high volume through headphones can cause permanent hearing damage.

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Remove the headphone jack from the back of the PLAY:5 when you are ready to resume listening through the built-in speakers.

Sonos PLAY:5 (gen 1) 11

Using Line-In

You can connect an external source, such as a portable music player, to your PLAY:5. The device will be automatically detected as soon as you plug it in.

• To connect a portable music player, use the supplied 1/8” (3.5mm) stereo audio cable to plug a music player into the Audio In connection on the back of your PLAY:5.

• To connect another external source, such as a CD player, you can use a 1/8” (3.5mm) mini-stereo to RCA audio cable. Plug the mini-stereo end into the PLAY:5, and plug the RCA end into the audio outputs on the external device.

Using the Sonos app on a mobile device

• To play music from this line-in source, select Line-In from the Sonos music menu, select the device, and select Play Now.

• To change the name of this device, select Room Settings from the Settings menu. Select the Sonos speaker the source is connected to, and then touch Line-In Source Name. Select a new name from the list, or type a unique name.

• To change the line-in level, select Room Settings from the Settings menu. Select the Sonos product this source is connected to, and then touch Line-In Source Level. Select a new level.

Using the Sonos app on a Mac or PC

• To play music from this source select Line-In from the MUSIC pane, click next to the music source, and select Play Now.

• To change the settings for this device:

• Select Manage -> Settings (PC) or Sonos -> Preferences -> Room Settings (Mac).

• Select the Sonos product from the Room Settings for drop-down list.

• Click the Line-In tab and update the settings.

A default (typical) line-in level is automatically assigned when you select a source name, but if the volume sounds too low, you can select a higher line level for this device. (You may experience sound distortion at higher volume levels if you set the level too high.)

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Equalization Settings

The Sonos PLAY:5 ships with the equalization settings preset to provide the optimal playback experience. If desired, you can change the sound settings (bass, treble, balance, or loudness) to suit your personal preferences.

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Using a handheld controller, select Settings -> Room Settings.

Touch to select a room.

Select Music Equalization, and then drag your finger across the bass, treble, or balance sliders to make adjustments.

To change the Loudness setting, select On or Off. (The loudness setting boosts certain frequencies, including bass, to improve the sound at low volume.)

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Player Status Indicators

Product Guide

Indicator Lights

Flashing white

Solid white

(dimly lit)

Player State Sonos Product Additional Information

Powering up

Powered up and associated with a Sonos system (normal operation)

BRIDGE, BOOST,

CONNECT, SUB,

CONNECT:AMP,

DOCK, PLAY:1,

PLAY:3, PLAY:5,

PLAYBAR

BRIDGE, BOOST,

CONNECT, SUB,

CONNECT:AMP,

DOCK, PLAY:1,

PLAY:3, PLAY:5,

PLAYBAR

If desired, when the product is in normal operation, you can turn the white status indicator light on or off from Room

Settings. (The SUB and any players set to surround reflect the same setting as the player they are paired with.)

Solid white

(brightly lit)

Flashing green

Slowly flashing green

Solid green

Flashing orange

Touch control(s) active PLAY:5 (gen2) Brightens when touch controls are activated and remains at full brightness for the duration of contact.

Powered up, not yet associated with a Sonos system

Or,

WAC (wireless access configuration) join ready

Surround audio is off or

SUB audio is off

BRIDGE, BOOST,

CONNECT, SUB,

CONNECT:AMP,

DOCK, PLAY:1,

PLAY:3, PLAY:5,

PLAYBAR

PLAY:1, PLAY:3,

PLAY:5 (gen2),

SUB

Volume set to zero or muted CONNECT,

CONNECT:AMP,

PLAY:1, PLAY:3,

PLAY:5,

PLAYBAR

During SonosNet setup, this occurs after a button press while the product is searching for a household to join.

BRIDGE, BOOST,

CONNECT, SUB,

CONNECT:AMP,

DOCK, PLAY:1,

PLAY:3, PLAY:5,

PLAYBAR

For a SUB, this may indicate the SUB is not yet paired with a player.

Applicable for player configured as a

PLAYBAR surround speaker, or for a SUB paired with a PLAYBAR

Sonos PLAY:5 (gen 1) 13

Indicator Lights

Rapidly flashing orange

Solid orange

Player State Sonos Product

Playback / Next Track failed

During wireless setup, this occurs while the Sonos open access point is temporarily active.

If you are not setting up your

Sonos system, this may indicate warning mode.

CONNECT,

CONNECT:AMP,

PLAY:1, PLAY:3,

PLAY:5,

PLAYBAR

CONNECT, SUB,

CONNECT:AMP,

PLAY:1, PLAY:3,

PLAY:5,

PLAYBAR

Additional Information

Indicates either playback or next track was not possible

If the orange light is on AND the player’s volume level automatically reduces, this indicates the player is in warning mode.

• Press the Pause button to stop the audio

• For Sonos products with a vent opening (SUB, CONNECT:AMP), check to make sure it’s not blocked

• Check the room temperature to make sure it’s less than 104°F/ 40° C

• If the player is in direct sunlight, provide shade

• Allow the player to cool for several minutes and then press Play to restart the audio

• If the problem does not resolve, please contact Customer Support

Important Safety Information

Warning: Do not open Sonos products as there is a risk of electric shock. Under no circumstances should Sonos products be repaired by anyone other than an authorized Sonos repair center, as this will invalidate the warranty. Please contact

Sonos Customer Support for more information.

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Read these instructions.

Keep these instructions.

Heed all warnings.

Follow all instructions.

Do not use this apparatus near water.

Clean only with dry soft cloth. Household cleaners or solvents can damage the finish on your Sonos products.

Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus that produce heat.

Protect the power cable from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

Only use attachments/accessories specified by the manufacturer.

14 Product Guide

10.

Unplug this apparatus during lightning storms or when unused for long periods of time.

11.

Refer all servicing to Sonos qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cable or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

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The Mains plug should be readily available to disconnect the equipment.

13.

Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.

14.

Do not expose apparatus to dripping or splashing and do not place objects filled with liquids, such as vases, on the apparatus.

Specifications

Feature Description

Audio

Amplifier

Speakers

Headphone

Audio Line-In

Stereo Pair setting

Five Class-D digital amplifiers delivering 80W of total output

Five driver speaker system - two tweeters, two 3” mid-range drivers, and one 3.5” woofer. Each driver of the product is individually powered by a dedicated amplifier.

Auto-detecting 3.5 mm headphone connection. The PLAY:5's integrated speakers mute when headphones are inserted.

Auto-detecting 3.5mm audio line-in connection

Allows you to group two PLAY:5's in the same room with one PLAY:5 serving as the left channel and the other as the right channel.

Music

Audio Formats Supported Support for compressed MP3, AAC (without DRM), WMA without DRM

(including purchased Windows Media downloads), AAC (MPEG4), AAC+,

Ogg Vorbis, Apple Lossless, Flac (lossless) music files, as well as uncompressed WAV and AIFF files.

Native support for 44.1kHz sample rates. Additional support for 48kHz,

32kHz, 24kHz, 22kHz, 16kHz, 11kHz, and 8kHz sample rates. MP3 supports all rates except 11kHz and 8kHz.

Note: Apple “Fairplay”, WMA DRM and WMA Lossless formats not currently supported. Previously purchased Apple “Fairplay” DRM-protected songs may be upgraded.

Music Services Supported Sonos works seamlessly with most music services, including Apple

Music™, Deezer, Google Play Music, Pandora, Spotify and Radio by TuneIn, as well as downloads from any service offering DRM-free tracks. Service availability varies by region. For a complete list, see

http://www.sonos.com/music.

Operating Systems (for stored files) Windows XP SP3 and higher; Macintosh OS X 10.6 or later ; NAS (networkattached storage) devices supporting CIFS.

Sonos PLAY:5 (gen 1)

Feature

Internet Radio Supported

Album Art Supported

Playlists Supported

Networking*

Wireless Connectivity

SonosNet

™

Extender

Network Bridging

Internet connectivity

Description

Streaming MP3, HLS/AAC, WMA

JPEG, PNG, BMP, GIF

Rhapsody, iTunes, WinAmp, and Windows Media Player (.m3u, .pls, .wpl)

Connects to your home WiFi network with any 802.11 b/g/n, 3x3 MIMO, dual-band (2.4GHz/5GHz) router.

Functions to extend and enhance the power of SonosNet, a secure AES encrypted, peer-to-peer wireless mesh network dedicated exclusively for your Sonos system to reduce WiFi interference.

2-port switch (10/100Mbps, auto MDI/MDIX) allows Ethernet devices to connect through SonosNet.

Internet connection required for access to Internet radio stations, online music services and software updates. (DSL, cable modem or LAN-based high-speed Internet connection required.) Internet functionality may require payment of separate fee to a service provider; local and/or long distance telephone charges may apply.

General

Power Supply

Front Panel Buttons

Front Panel LED Indicators

Dimensions (H x W x D)

Weight

Operating Temperature

Storage Temperature

Product Finish

100 - 240 VAC, 50/60 Hz, auto-switchable

Volume and Mute

Status indicator and Mute status

8.50 x 14.40 x 4.80 in. (217 x 365 x 123 mm)

9.15 lbs. (4.15kg)

32º to 104º F (0º to 40º C)

4º to 158º F (-20º to 70º C)

White with light metallic grille; black with graphite grille

* Specifications subject to change without notice.

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Need More Help?

• Visit our Frequently Asked Questions (FAQ) pages at www.sonos.com/support.

• Ask us a question at http://www.sonos.com/emailsupport.

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Product Guide