Dell™ Inspiron™ 531s Owner`s Manual

book.book Page 1 Wednesday, December 5, 2007 11:19 AM
Dell™ Inspiron™ 531s Owner’s Manual
Model DCSLA
w ww.d e l l. co m | su p p o r t .d e l l. co m
book.book Page 2 Wednesday, December 5, 2007 11:19 AM
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data
and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury,
or death.
If you purchased a Dell™ n Series computer, any references in this document to
Microsoft® Windows® operating systems are not applicable.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the "Glossary" on page 171.
__________________
Information in this document is subject to change without notice.
© 2007 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly
forbidden.
Trademarks used in this text: Dell, the DELL logo, Yours Is Here, Inspiron, Dell TravelLite, and Strike
Zone, are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc.
and is used by Dell under license; Microsoft, Windows, and Windows Vista are either trademarks or
registered trademarks of Microsoft Corporation in the United States and/or other countries; Intel and
Intel SpeedStep are registered trademarks of Intel Corporation; AMD, AMD Athlon, AMD Sempron,
and Cool ’n’ Quiet are trademarks of Advanced Micro Devices, Inc; Nvidia is a registered trademark
of Nvidia Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Model DCSLA
November 2007
P/N YN903
Rev. A03
book.book Page 3 Wednesday, December 5, 2007 11:19 AM
Contents
Finding Information
1
. . . . . . . . . . . . . . . . . . .
Setting Up and Using Your Computer
11
. . .
15
Front View of the Computer
. . . . . . . . . . . . . . .
15
Back View of the Computer
. . . . . . . . . . . . . . .
17
. . . . . . . . . . . . . .
19
Back Panel Connectors
Installing Your Computer in an Enclosure
. . . . . . .
21
. . . . . . . . . . . . . . . . . . .
23
. . . . . . . . . . . . . . . . . . . .
23
Setting Up a Printer
Printer Cable
. . . . . . . . . . . . .
23
. . . . . . . . . . . . . . . . .
25
Connecting a USB Printer
Playing CDs and DVDs
Adjusting the Volume .
. . . . . . . . . . . . . . .
27
Adjusting the Picture .
. . . . . . . . . . . . . . .
27
. . . . . . . . . . . . . . . . .
27
Copying CDs and DVDs
. . . . . . . . . . . . .
28
. . . . . . . . . . . .
28
. . . . . . . . . . . . . . . . . . . . .
29
How to Copy a CD or DVD
Using Blank CDs and DVDs
Helpful Tips
Using a Media Card Reader (Optional)
. . . . . . . . .
30
Contents
3
book.book Page 4 Wednesday, December 5, 2007 11:19 AM
Connecting Two Monitors
. . . . . . . . . . . . . . . .
Connecting Two Monitors With
VGA Connectors . . . . . . . .
. . . . . . . . . .
Connecting One Monitor With a VGA Connector
and One Monitor With a DVI Connector . . . . .
Connecting a TV
Standby Mode
33
. . . . . . . . . . . . . . . . . .
33
. . . . . . . . . . .
34
. . . . . . . . . . . . . . . . . . .
34
. . . . . . . . . . . . . . . . . . .
35
. . . . . . . . . . . . . . . . . .
35
Hibernate Mode
Power Plan Properties
. . . . . . . . . . . . . . .
Enabling Cool ’n’ Quiet Technology
About RAID Configurations
38
. . . . . . . . . . . . . . .
38
. . . . . . . . . . . . .
Configuring Your Hard Drives for RAID .
. . . . . .
Using Nvidia MediaShield
. . . . . . . . . . . . .
41
. . . . . .
42
. . . . . . . . . . . . . . . . . . .
42
Setting Up a Home and Office Network .
. . . . . . . .
43
. . . . . . . . .
43
Network Setup Wizard
. . . . . . . . . . . . . . .
44
Connecting to the Internet .
. . . . . . . . . . . . . . .
44
Connecting to a Network Adapter
. . . . . . . .
45
. . . . . . . . . . . . . . . . . .
47
. . . . . . . . . . . . . . . . . .
47
. . . . . . . . . . . . . . . . . . . .
47
Setting Up Your Internet Connection
Solving Problems .
Troubleshooting Tips
Battery Problems
Contents
39
40
Transferring Information to a New Computer
4
38
. . . .
Using the Nvidia MediaShield ROM Utility .
2
36
. . . . . . . . . . .
RAID Level 1 Configuration
Windows Vista
32
.
Changing the Display Settings
Power Management
32
book.book Page 5 Wednesday, December 5, 2007 11:19 AM
Drive Problems
. . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . .
48
. . . . . . . . . . . . . . . .
49
CD and DVD drive problems
Hard drive problems
E-Mail, Modem, and Internet Problems
Error Messages
48
. . . . . . . .
50
. . . . . . . . . . . . . . . . . . . . .
51
Keyboard Problems
. . . . . . . . . . . . . . . . . . .
Lockups and Software Problems
. . . . . . . . . . . .
52
53
The computer does not start up
. . . . . . . . . .
53
The computer stops responding
A program stops responding .
A program crashes repeatedly
. . . . . . . . . .
53
. . . . . . . . . . .
53
. . . . . . . . . .
53
A program is designed for an earlier
Microsoft® Windows® operating system
. . . . .
54
. . . . . . . . . . . .
54
. . . . . . . . . . . . .
54
. . . . . . . . . . . . .
55
Memory Problems
. . . . . . . . . . . . . . . . . . . .
56
Mouse Problems
. . . . . . . . . . . . . . . . . . . .
56
. . . . . . . . . . . . . . . . . . .
57
Power Problems .
. . . . . . . . . . . . . . . . . . . .
58
Printer Problems
. . . . . . . . . . . . . . . . . . . .
59
A solid blue screen appears
Other software problems
Media Card Reader Problems .
Network Problems
Scanner Problems .
. . . . . . . . . . . . . . . . . . .
60
Sound and Speaker Problems
. . . . . . . . . . . . .
61
No sound from speakers
. . . . . . . . . . . . . .
61
No sound from headphones
. . . . . . . . . . . .
62
Contents
5
book.book Page 6 Wednesday, December 5, 2007 11:19 AM
Video and Monitor Problems
If the screen is blank
. . . . . . . . . . . . . .
63
. . . . . . . . . . . . . . . .
63
If the screen is difficult to read .
3
. . . . . . . . . .
64
. . . . . . . . . . . . . . .
65
Power Lights
. . . . . . . . . . . . . . . . . . . . . . .
65
Beep Codes
. . . . . . . . . . . . . . . . . . . . . . .
66
Troubleshooting Tools
System Messages
Dell Diagnostics
. . . . . . . . . . . . . . . . . . . .
68
. . . . . . . . . . . . . . . . . . . . .
70
When to Use the Dell Diagnostics
. . . . . . . . .
70
Starting the Dell Diagnostics From
Your Hard Drive . . . . . . . . . .
. . . . . . . . .
70
Starting the Dell Diagnostics From the
Drivers and Utilities Media . . . . . . .
. . . . . .
71
. . . . . . . . . . . .
71
. . . . . . . . . . . . . . . . . . . . . . . . . .
73
Dell Diagnostics Main Menu
Drivers
What Is a Driver?
. . . . . . . . . . . . . . . . . .
Identifying Drivers
. . . . . . . . . . . . . . . . .
Reinstalling Drivers and Utilities
. . . . . . . . . .
Troubleshooting Software and Hardware Problems
in the Windows Vista Operating System . . . . . .
Restoring Your Operating System
Contents
74
76
. . . . . . . . . . . .
77
. . . . . . .
77
. . . . . . . . . . . . . . .
79
Using the Operating System CD
6
73
. .
Using Windows Vista System Restore
Using Dell PC Restore
73
. . . . . . . . . .
81
book.book Page 7 Wednesday, December 5, 2007 11:19 AM
4
Removing and Installing Parts
Before You Begin
. . . . . . . .
83
. . . . . . . . . . . . . . . . . . . .
83
Recommended Tools
. . . . . . . . . . . . . . . .
Turning Off Your Computer
. . . . . . . . . . . . .
Before Working Inside Your Computer .
83
84
. . . . . .
84
Removing the Computer Cover
. . . . . . . . . . . . .
85
Removing the Support Bracket
. . . . . . . . . . . . .
86
Inside View of Your Computer
. . . . . . . . . . . . .
88
. . . . . . . . . . . . . . .
89
System Board Components
Power Supply DC Connector Pin Assignments .
Memory
. . . .
91
. . . . . . . . . . . . . . . . . . . . . . . . .
94
. . . . . . . . . .
95
Installing Memory
. . . . . . . . . . . . . . . . .
96
Removing Memory
. . . . . . . . . . . . . . . . .
98
. . . . . . . . . . . . . . . . . . . . . . . . . .
98
Memory Installation Guidelines
Cards .
. . . . . . . . . . . .
99
. . . . . . . . . . . . . . . . . . . . . . . . . . .
105
PCI and PCI Express Cards .
Bezel
Removing the Bezel
. . . . . . . . . . . . . . . .
105
Replacing the Bezel
. . . . . . . . . . . . . . . .
106
. . . . . . . . . . . . . . . . . . . . . . . . . .
106
Drives
. . . . .
107
. . . . . . . . . . . . . .
107
Recommended Drive Cable Connections
Connecting Drive Cables
Drive Interface Connectors
. . . . . . . . . . . .
Connecting and Disconnecting
Drive Cables . . . . . . . . . .
Hard Drives .
108
. . . . . . . . . .
108
. . . . . . . . . . . . . . . . . . . .
108
Installing a Second Hard Drive (Optional)
. . . . .
112
Contents
7
book.book Page 8 Wednesday, December 5, 2007 11:19 AM
Floppy Drive
. . . . . . . . . . . . . . . . . . . .
Media Card Reader .
. . . . . . . . . . . . . . . .
119
. . . . . . . . . . . . . . . . . .
123
. . . . . . . . . . . . . . . . . . . . . . . . . .
126
CD or DVD Drive
Battery
. . . . . . . . . . . . . . .
126
. . . . . . . . . . . . . . . . . . . . . .
128
Replacing the Battery
Power Supply
. . . . . . . . . . . .
128
. . . . . . . . . . . . . . . . . . . . . . . .
130
Replacing the Power Supply
Processor
Removing the Processor
. . . . . . . . . . . . . .
130
Installing the Processor
. . . . . . . . . . . . . .
132
. . . . . . . . . . . . . . . . . . . . . . . . .
135
I/O Panel
. . . . . . . . . . . . . .
135
. . . . . . . . . . . . . . .
136
. . . . . . . . . . . . . . . . . . . . . .
137
Removing the I/O Panel
Installing the I/O Panel
Processor Fan
. . . . . . . . . . .
137
. . . . . . . . . . . .
140
. . . . . . . . . . . . . . . . . . . . . . .
142
Removing the Processor Fan .
Installing the Processor Fan
Chassis Fan
Removing the Chassis Fan
. . . . . . . . . . . . .
142
Replacing the Chassis Fan
. . . . . . . . . . . . .
143
. . . . . . . . . . . . . . . . . . . . . .
144
System Board
8
Contents
113
Removing the System Board
. . . . . . . . . . . .
144
Installing the System Board
. . . . . . . . . . . .
146
Replacing the Support Bracket
. . . . . . . . . . . . .
146
Replacing the Computer Cover
. . . . . . . . . . . . .
147
book.book Page 9 Wednesday, December 5, 2007 11:19 AM
A Appendix
. . . . . . . . . . . . . . . . . . . . . . . .
149
Specifications
. . . . . . . . . . . . . . . . . . . . . .
149
System Setup
. . . . . . . . . . . . . . . . . . . . . .
154
. . . . . . . . . . . . . . . . . . . . . .
154
Overview
Entering System Setup
. . . . . . . . . . . . . . .
154
System Setup Options
. . . . . . . . . . . . . . .
155
. . . . . . . . . . . . . . . . . .
157
Boot Sequence .
Changing Boot Sequence for
the Current Boot . . . . . . .
. . . . . . . . . . .
157
. . . . . . . . . . . . .
158
. . . . . . . . . . . . . . . .
159
. . . . . . . . . . . . . . . . . . . .
160
Clearing Forgotten Passwords
Clearing CMOS Settings
Flashing the BIOS
Cleaning Your Computer
. . . . . . . . . . . . . . . .
Mouse
161
. . . . . . . . .
161
. . . . . . . . . . . . . . . . . . . . . . .
161
Computer, Keyboard, and Monitor
Floppy Drive
. . . . . . . . . . . . . . . . . . . .
CDs and DVDs
. . . . . . . . . . . . . . . . . . .
Dell Technical Support Policy (U.S. Only)
162
. . . . . . .
162
. . . . . . .
163
. . . . . . . .
163
. . . . . . . . . . . . . . . . .
163
. . . . . . . . . . . . . . . . . . . .
163
Definition of "Dell-Installed" Software
and Peripherals . . . . . . . . . . .
Definition of "Third-Party" Software
and Peripherals . . . . . . . . . .
FCC Notice (U.S. Only) .
FCC Class B .
162
Contents
9
book.book Page 10 Wednesday, December 5, 2007 11:19 AM
Getting Help
. . . . . . . . . . . . . . . . . . . . . . .
Obtaining Assistance .
. . . . . . . . . . . . . . .
Technical Support and Customer Service
DellConnect .
165
165
. . . . .
165
. . . . . . . . . . . . . . . . . . . .
166
Online Services .
. . . . . . . . . . . . . . . . . .
AutoTech Service .
. . . . . . . . . . . . . . . . .
Automated Order-Status Service
167
. . . . . . . . .
167
. . . . . . . . . . . . . . .
167
. . . . . . . . . . . . . . . . . . .
167
Problems With Your Order .
Product Information
166
Returning Items for Warranty Repair or Credit
. . . . .
168
Before You Call
. . . . . . . . . . . . . . . . . . . . .
168
Contacting Dell
. . . . . . . . . . . . . . . . . . . . .
170
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Index
10
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents
187
book.book Page 11 Wednesday, December 5, 2007 11:19 AM
Finding Information
NOTE: Some features or media may be optional and may not ship with your
computer. Some features or media may not be available in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For?
Find it Here
•
•
•
•
•
•
Dell™ Product Information Guide
Warranty information
Terms and Conditions (U.S. only)
Safety instructions
Regulatory information
Ergonomics information
End User License Agreement
• How to set up my computer
Setup Diagram
NOTE: See the setup diagram that came with
your system.
NOTE: The appearance of your setup diagram
may vary.
Finding Information
11
book.book Page 12 Wednesday, December 5, 2007 11:19 AM
What Are You Looking For?
Find it Here
• Service Tag and Express Service
Code
• Microsoft Windows License Label
Service Tag and Microsoft® Windows® License
These labels are located on your computer.
• Use the Service Tag to identify your
computer when you use support.dell.com or
contact support.
• Enter the Express Service Code to direct
your call when contacting support.
NOTE: As an increased security measure, the
newly designed Microsoft Windows license
label incorporates a missing portion or "hole" to
discourage removal of the label.
12
Finding Information
book.book Page 13 Wednesday, December 5, 2007 11:19 AM
What Are You Looking For?
Find it Here
• Solutions — Troubleshooting hints
and tips, articles from technicians,
online courses, and frequently asked
questions
• Community — Online discussion
with other Dell customers
• Upgrades — Upgrade information
for components, such as memory,
the hard drive, and the operating
system
• Customer Care — Contact
information, service call and order
status, warranty, and repair
information
• Service and support — Service call
status and support history, service
contract, online discussions with
technical support
• Reference — Computer
documentation, details on my
computer configuration, product
specifications, and white papers
• Downloads — Certified drivers,
patches, and software updates
Dell Support Website — support.dell.com
NOTE: Select your region to view the
appropriate support site.
NOTE: Corporate, government, and education
customers can also use the customized Dell
Premier Support website at
premier.support.dell.com.
• Desktop System Software (DSS)— To download Desktop System Software:
If you reinstall the operating system 1 Go to support.dell.com and click Drivers
for your computer, you should also
and Downloads.
reinstall the DSS utility. DSS
2 Enter your Service Tag or Product Type and
provides critical updates for your
Product Model and click Go.
operating system and support for
3 Scroll to System and Configuration
Dell™ 3.5-inch USB floppy drives,
Utilities→Dell Desktop System Software
optical drives, and USB devices.
and click Download Now.
DSS is necessary for correct
NOTE: The support.dell.com user interface may
operation of your Dell computer.
The software automatically detects vary depending on your selection.
your computer and operating
system and installs the updates
appropriate for your configuration.
Finding Information
13
book.book Page 14 Wednesday, December 5, 2007 11:19 AM
What Are You Looking For?
Find it Here
• How to use Windows Vista
• How to work with programs and
files
• How to personalize my desktop
Windows Help and Support Center
1 Click Start
→Help and Support.
2 Type a word or phrase that describes your
problem and press <Enter>.
3 Click the topic that describes your problem.
4 Follow the instructions on the screen.
14
Finding Information
book.book Page 15 Wednesday, December 5, 2007 11:19 AM
1
Setting Up and Using Your Computer
Front View of the Computer
1
2
3
4
5
6
7
8
9
10
Setting Up and Using Your Computer
15
book.book Page 16 Wednesday, December 5, 2007 11:19 AM
1
Service Tag
(located on top of the
chassis towards the
rear)
Use the Service Tag to identify your computer when you
access the Dell Support website or call technical support.
2
FlexBay open/close
Press here to open or close the floppy/media card
reader panel.
3
CD or DVD eject button Press to eject a disk from the CD or DVD drive.
4
CD or DVD drive panel
This panel covers the CD or DVD drive.
5
FlexBay drive panel
Can contain an optional floppy drive or optional Media
Card Reader. For information on using the Media Card
Reader, see "Using a Media Card Reader (Optional)" on
page 30.
6
power button,
power light
Press the power button to turn on the computer.
The light in the center of this button indicates
power state (see "Controls and Lights" on page 152 for
more information).
NOTICE: To avoid losing data, do not use the power
button to turn off the computer. Instead, perform an
operating system shutdown.
7
USB 2.0 connectors (2) Use the front USB connectors for devices that you connect
occasionally, such as joysticks or cameras, or for bootable
USB devices (see "System Setup Options" on page 155
for more information on booting to a USB device).
It is recommended that you use the back USB
connectors for devices that typically remain connected,
such as printers and keyboards.
8
headphone connector
9
microphone connector Use the microphone connector to attach a personal
computer microphone for voice or musical input into a
sound or telephony program.
Use the headphone connector to attach headphones
and most kinds of speakers.
On computers with a sound card, the microphone
connector is on the card.
10 drive activity light
16
The drive activity light is on when the computer reads
data from or writes data to the hard drive. The light
might also be on when a device such as a CD player is
operating.
Setting Up and Using Your Computer
book.book Page 17 Wednesday, December 5, 2007 11:19 AM
Back View of the Computer
7
1
6
2
3
2
5
4
Setting Up and Using Your Computer
17
book.book Page 18 Wednesday, December 5, 2007 11:19 AM
1
back panel connectors
Plug USB, audio, and other devices into the
appropriate connector (see "Back Panel Connectors" on
page 19 for more information).
2
card slots
Access connectors for any installed PCI and PCI
Express cards.
3
power supply LED
Indicates power availability for power supply.
NOTE: May or may not be available on your computer.
18
4
voltage selector switch For selecting voltage rating.
5
power connector
Insert the power cable.
6
padlock rings
Padlock rings are for attaching a commercially available
theft-deterrent device. The padlock rings allows you to
secure the computer cover to the chassis with a padlock
to prevent unauthorized access to the inside of the
computer. To use the padlock rings, insert a
commercially available padlock through the rings, and
then lock the padlock.
7
security cable slot
Security cable slot lets you attach a commercially available
antitheft device to the computer. For more information,
see the instructions included with the device.
Setting Up and Using Your Computer
book.book Page 19 Wednesday, December 5, 2007 11:19 AM
Back Panel Connectors
1
2
3
4
5
6
7
11
10
9
8
1
network activity
light
Flashes a yellow light when the computer is transmitting or
receiving network data. A high volume of network traffic
may make this light appear to be in a steady "on" state.
2
network adapter
connector
To attach your computer to a network or broadband device,
connect one end of a network cable to either a network port
or your network or broadband device. Connect the other
end of the network cable to the network adapter connector
on the back panel of your computer. A click indicates that
the network cable has been securely attached.
NOTE: Do not plug a telephone cable into the network connector.
On computers with a network connector card, use the
connector on the card.
It is recommended that you use Category 5 wiring and
connectors for your network. If you must use Category 3
wiring, force the network speed to 10 Mbps to ensure
reliable operation.
3
link integrity light
• Green — A good connection exists between the network
and the computer.
• Off — The computer is not detecting a physical
connection to the network.
Setting Up and Using Your Computer
19
book.book Page 20 Wednesday, December 5, 2007 11:19 AM
4
center/subwoofer Use the orange connector to attach a speaker to a Low
connector
Frequency Effects (LFE) audio channel. LFE audio channel
is found in digital surround sound audio schemes that
carries only low frequency information of 80 Hz and below.
The LFE channel drives a subwoofer to provide extremely
low bass extension. Systems not using subwoofers can shunt
the LFE information to the main speakers in the surround
sound set-up.
5
line-in connector
Use the blue line-in connector to attach a record/playback
device such as a cassette player, CD player, or VCR.
On computers with a sound card, use the connector on
the card.
6
front L/R line-out
connector
Use the green line-out connector (available on computers
with integrated sound) to attach headphones and most
speakers with integrated amplifiers.
On computers with a sound card, use the connector on the
card.
7
microphone
Use the pink connector to attach a personal computer
microphone for voice or musical input into a sound or
telephony program.
On computers with a sound card, the microphone connector
is on the card.
8
side L/R surround
connector
Use the gray connector to provide enhanced surround audio
for computers with 7.1 speakers.
On computers with a sound card, the microphone connector
is on the card.
9
rear L/R surround
connector
Use the black surround connector to attach multichannelcapable speakers.
10 USB 2.0
connectors (4)
Use the back USB connectors for devices that typically
remain connected, such as printers and keyboards.
It is recommended that you use the front USB connectors
for devices that you connect occasionally, such as joysticks or
cameras.
11 VGA video
connector
Connect the monitor’s VGA cable to the VGA connector on
the computer.
On computers with a video card, use the connector on
the card.
20
Setting Up and Using Your Computer
book.book Page 21 Wednesday, December 5, 2007 11:19 AM
Installing Your Computer in an Enclosure
Installing your computer in an enclosure can restrict the airflow and impact
your computer’s performance, possibly causing it to overheat. Follow the
guidelines below when installing your computer in an enclosure:
NOTICE: The operating temperature specifications indicated in this manual reflect
the maximum ambient operating temperature. The ambient room temperature
needs to be a consideration when installing your computer in an enclosure.
For example, if the ambient room temperature is at 25°C (77°F), depending on your
computer’s specifications, you only have 5° to 10°C (9° to 18°F) temperature margin
before you reach your computer’s maximum operating temperature. For details
about your computer’s specifications, see "Specifications" on page 149.
•
Leave a 10.2 cm (4 inches) minimum clearance on all vented sides of the
computer to permit the airflow required for proper ventilation.
•
If your enclosure has doors, they need to be of a type that allows at least
30 percent airflow through the enclosure (front and back).
•
If your computer is installed in a corner on a desk or under a desk, leave at
least 5.1 cm (2 inches) clearance from the back of the computer to the wall
to permit the airflow required for proper ventilation.
Setting Up and Using Your Computer
21
book.book Page 22 Wednesday, December 5, 2007 11:19 AM
NOTICE: Do not install your computer in an enclosure that does not allow
airflow. Restricting the airflow impacts your computer’s performance,
possibly causing it to overheat.
22
Setting Up and Using Your Computer
book.book Page 23 Wednesday, December 5, 2007 11:19 AM
Setting Up a Printer
NOTICE: Complete the operating system setup before you connect a printer to
the computer.
See the documentation that came with the printer for setup information,
including how to:
•
Obtain and install updated drivers.
•
Connect the printer to the computer.
•
Load paper and install the toner or ink cartridge.
For technical assistance, refer to the printer owner's manual or contact the
printer manufacturer.
Printer Cable
Your printer connects to your computer with either a USB cable or a parallel
cable. Your printer may not come with a printer cable, so if you purchase a
cable separately, ensure that it is compatible with your printer and computer.
If you purchased a printer cable at the same time you purchased your
computer, the cable may arrive in the computer’s shipping box.
Connecting a USB Printer
NOTE: You can connect USB devices while the computer is turned on.
1 Complete the operating system setup if you have not already done so.
2 Attach the USB printer cable to the USB connectors on the computer and
the printer. The USB connectors fit only one way.
Setting Up and Using Your Computer
23
book.book Page 24 Wednesday, December 5, 2007 11:19 AM
1
2
3
1 USB connector on
computer
2 USB connector on
printer
3 USB printer
cable
3 Turn on the printer and then turn on the computer.
4 Depending on your computer’s operating system, a printer wizard may be
available to help you install the printer driver:
Click Start
Wizard.
and click Network→Add a printer to start the Add Printer
5 Install the printer driver if necessary (see "Reinstalling Drivers and
Utilities" on page 74 and the documentation that came with your printer).
24
Setting Up and Using Your Computer
book.book Page 25 Wednesday, December 5, 2007 11:19 AM
Playing CDs and DVDs
NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep
the tray closed when you are not using the drive.
NOTICE: Do not move the computer when you are playing CDs or DVDs.
1 Press the eject button on the front of the drive.
2 Place the disc, label side out, in the center of the tray.
3 Ensure that the lower edge of the CD or DVD is seated inside the lower lip
of the tray.
4 Gently push in the tray.
To format CDs for storing data, to create music CDs, or to copy CDs, see the
CD software that came with your computer.
NOTE: Ensure that you follow all copyright laws when you create CDs.
Setting Up and Using Your Computer
25
book.book Page 26 Wednesday, December 5, 2007 11:19 AM
A CD player includes the following basic buttons:
Play
Move backward within the current track
Pause
Move forward within the current track
Stop
Go to the previous track
Eject
Go to the next track
A DVD player includes the following basic buttons:
Stop
Restart the current chapter
Play
Fast forward
Pause
Fast reverse
Advance a single frame while in pause mode
Go to the next title or chapter
Continuously play the current title or chapter
Go to the previous title or chapter
Eject
For more information on playing CDs or DVDs, click Help on the CD or
DVD player (if available).
26
Setting Up and Using Your Computer
book.book Page 27 Wednesday, December 5, 2007 11:19 AM
Adjusting the Volume
NOTE: When the speakers are muted, you do not hear the CD or DVD playing.
1 Click Start
, point to Control Panel→Hardware and Sound→Sound,
and then click Adjust System Volume.
2 In the Volume Mixer window, click and drag the bar in the Speakers
column and slide it up or down to increase or decrease the volume.
Adjusting the Picture
If an error message notifies you that the current resolution and color depth
are using too much memory and preventing DVD playback, adjust the display
properties:
1 Click Start
and click Control Panel.
2 Click Appearance and Personalization.
3 Under Personalization, click Adjust screen resolution.
4 In the Display Settings window, click and drag the bar in Resolution to
change the setting to 800 by 600 pixels.
5 Click the drop-down menu under Colors, and then click Medium (16 bit).
6 Click OK.
Copying CDs and DVDs
NOTE: Ensure that you observe all copyright laws when creating CDs or DVDs.
This section applies only to computers that have a CD-RW, DVD+/-RW, or
CD-RW/DVD (combo) drive.
NOTE: The types of CD or DVD drives offered by Dell may vary by country.
The following instructions explain how to make an exact copy of a CD or
DVD. You can also use Sonic Digital Media for other purposes, such as
creating music CDs from audio files stored on your computer or backing up
important data. For help, open Sonic Digital Media and then click the
question mark icon in the upper-right corner of the window.
Setting Up and Using Your Computer
27
book.book Page 28 Wednesday, December 5, 2007 11:19 AM
How to Copy a CD or DVD
NOTE: CD-RW/DVD combo drives cannot write to DVD media. If you have a
CD-RW/DVD combo drive and you experience recording problems, check for
available software patches on the Sonic support website at www.sonic.com.
The DVD-writable drives installed in Dell™ computers can write to and read
DVD+/-R, DVD+/-RW, and DVD+R DL (dual layer) media, but cannot
write to and may not read DVD-RAM or DVD-R DL media.
NOTE: Most commercial DVDs have copyright protection and cannot be copied
using Sonic DigitalMedia.
1 Click Start
→All Programs→Sonic→DigitalMedia Projects→
Copy→Disc Copy.
2 To copy the CD or DVD:
•
If you have one CD or DVD drive, ensure that the settings are correct and
click the Disc Copy button. The computer reads your source CD or DVD
and copies the data to a temporary folder on your computer hard drive.
When prompted, insert a blank CD or DVD into the drive and click OK.
•
If you have two CD or DVD drives, select the drive into which you have
inserted your source CD or DVD and click the Disc Copy button. The
computer copies the data from the source CD or DVD to the blank
CD or DVD.
Once you have finished copying the source CD or DVD, the CD or DVD
that you have created automatically ejects.
Using Blank CDs and DVDs
CD-RW drives can write to CD recording media only (including high-speed
CD-RW) while DVD-writable drives can write to both CD and DVD
recording media.
Use blank CD-Rs to record music or permanently store data files. After
creating a CD-R, you cannot write to that CD-R again (see the Sonic
documentation for more information). Use blank CD-RWs to write to CDs
or to erase, rewrite, or update data on CDs.
28
Setting Up and Using Your Computer
book.book Page 29 Wednesday, December 5, 2007 11:19 AM
Blank DVD+/-Rs can be used to permanently store large amounts of
information. After you create a DVD+/-R disc, you may not be able to write
to that disc again if the disc is "finalized" or "closed" during the final stage of
the disc creation process. Use blank DVD+/-RWs if you plan to erase, rewrite,
or update information on that disc later.
CD-Writable Drives
Media Type
Read
Write
Rewritable
CD-R
Yes
Yes
No
CD-RW
Yes
Yes
Yes
Media Type
Read
Write
Rewritable
CD-R
Yes
Yes
No
CD-RW
Yes
Yes
Yes
DVD+R
Yes
Yes
No
DVD-R
Yes
Yes
No
DVD+RW
Yes
Yes
Yes
DVD-RW
Yes
Yes
Yes
DVD+R DL
Yes
Yes
No
DVD-Writable Drives
Helpful Tips
•
Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or
CD-RW only after you start Sonic DigitalMedia and open a DigitalMedia
project.
•
Use CD-Rs to burn music CDs that you want to play in regular stereos.
CD-RWs do not play in most home or car stereos.
•
You cannot create audio DVDs with Sonic Digital Media.
•
Music MP3 files can be played only on MP3 players or on computers that
have MP3 software installed.
Setting Up and Using Your Computer
29
book.book Page 30 Wednesday, December 5, 2007 11:19 AM
•
Commercially available DVD players used in home theater systems may
not support all available DVD formats. For a list of formats supported by
your DVD player, see the documentation provided with your DVD player
or contact the manufacturer.
•
Do not burn a blank CD-R or CD-RW to its maximum capacity; for
example, do not copy a 650-MB file to a blank 650-MB CD. The CD-RW
drive needs 1–2 MB of the blank space to finalize the recording.
•
Use a blank CD-RW to practice CD recording until you are familiar with
CD recording techniques. If you make a mistake, you can erase the data on
the CD-RW and try again. You can also use blank CD-RWs to test music
file projects before you record the project permanently to a blank CD-R.
See the Sonic website at www.sonic.com for additional information.
Using a Media Card Reader (Optional)
Use the Media Card Reader to transfer data directly to your computer.
The Media Card Reader supports the following memory types:
•
xD-Picture Card
•
SmartMedia (SMC)
•
CompactFlash Type I and II (CF I/II)
•
MicroDrive Card
•
SecureDigital Card (SD)
•
MultiMediaCard (MMC)
•
Memory Stick (MS/MS Pro)
For information on installing a Media Card Reader, see "Installing a Media
Card Reader" on page 121.
30
Setting Up and Using Your Computer
book.book Page 31 Wednesday, December 5, 2007 11:19 AM
1
2
3
4
1 xD-Picture Card and SmartMedia
(SMC)
2 CompactFlash Type I and II (CF I/II)
and MicroDrive Card
3 Memory Stick (MS/MS Pro)
4 SecureDigital Card (SD)/
MultiMediaCard (MMC)
To use the Media Card Reader:
1 Check the media or card to determine the proper orientation for insertion.
2 Slide the media or card into the appropriate slot until it is completely
seated in the connector. If you encounter resistance, do not force the
media or card. Check the card orientation and try again.
Setting Up and Using Your Computer
31
book.book Page 32 Wednesday, December 5, 2007 11:19 AM
Connecting Two Monitors
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
If you purchased a graphics card that supports dual monitors, follow these
instructions to connect and enable your monitors. The instructions tell you
how to connect either two monitors (each with a VGA connector), one monitor
with a VGA connector and one monitor with a DVI connector, or a TV.
NOTICE: If you are connecting two monitors that have VGA connectors, you must
have the optional DVI adapter to connect the cable. If you are connecting two
flat-panel monitors, at least one of them must have a VGA connector. If you are
connecting a TV, you may connect only one monitor (VGA or DVI) in addition to the TV.
Connecting Two Monitors With VGA Connectors
1 Follow the procedures in "Before You Begin" on page 83.
NOTE: The integrated video card is disabled when an add-on graphics card is
installed. The integrated video card port is capped when the port is disabled.
Do not remove the cap to connect a monitor. The monitor will not function.
2 Connect one of the monitors to the VGA (blue) connector on the back of
the computer.
3 Connect the other monitor to the optional DVI adapter and connect the
DVI adapter to the DVI (white) connector on the back of the computer.
32
Setting Up and Using Your Computer
book.book Page 33 Wednesday, December 5, 2007 11:19 AM
1
2*
3*
4
*May not be present on your computer
1 optional DVI adapter
2 DVI (white) connector
3 TV-OUT connector
4 VGA (blue) connector
Connecting One Monitor With a VGA Connector and One Monitor With a
DVI Connector
1 Follow the procedures in "Before You Begin" on page 83.
2 Connect the VGA connector on the monitor to the VGA (blue) connector
on the back of the computer.
3 Connect the DVI connector on the other monitor to the DVI (white)
connector on the back of the computer.
Connecting a TV
NOTE: You must purchase an S-video cable, available at most consumer electronics
stores, to connect a TV to your computer. It is not included with your computer.
1 Follow the procedures in "Before You Begin" on page 83.
2 Connect one end of the S-video cable to the optional TV-OUT connector
on the back of the computer.
3 Connect the other end of the S-video cable to the S-video input connector
on your TV.
4 Connect the VGA or DVI monitor.
Setting Up and Using Your Computer
33
book.book Page 34 Wednesday, December 5, 2007 11:19 AM
Changing the Display Settings
1 After you connect the monitor(s) or TV, turn on the computer.
The Microsoft® Windows® desktop displays on the primary monitor.
2 Enable clone mode or extended desktop mode in the display settings.
•
In clone mode, both monitors display the same image.
•
In extended desktop mode, you can drag objects from one screen to
the other, effectively doubling the amount of viewable work space.
For information on changing the display settings for your graphics card, see
the user’s guide in the Help and Support Center (click Start
→Help and
Support→User and system guides→Device guides and then click the guide
for your graphics card).
Power Management
The Windows Vista™ power management features are designed to reduce the
amount of electricity your computer uses when it is on and you are not using
it. You can reduce power to just the monitor or the hard drive, and Windows
Vista sets the default "off" state to standby mode or you can set hibernate
mode to reduce power even further.
When the computer exits from a power conservation mode (Standby or
Hibernate), the Windows desktop is restored to the state it was in before it
entered the mode.
Windows Vista has three main default power management modes:
•
Balanced
•
Power Saver
•
High Performance
Dell has added a fourth, Dell-Recommended mode that sets power
management to the most typical settings for the majority of our customers.
This is the active Power Plan.
34
Setting Up and Using Your Computer
book.book Page 35 Wednesday, December 5, 2007 11:19 AM
Standby Mode
Standby mode is the default "off" state for Windows Vista. Standby mode
conserves power by turning off the display and the hard drive after a time-out.
When the computer exits from standby mode, it returns to the operating
state it was in before it entered standby mode.
To set standby mode to automatically activate after a defined period of
inactivity:
1 Click Start
and click Control Panel.
2 Under Pick a category, click System and Maintenance.
3 Under System and Maintenance, click Power Options.
The next dialog box shows three power plans — the top option is
Dell Recommended — this is the currently active plan.
There is also a show additional plans arrow underneath the three power
plans. You can have many power plans, but only three are displayed and the
top one is the active plan.
To immediately activate standby mode without a period of inactivity, click
Start
, then click the off button icon. Windows Vista sets Standby as the
default off state.
To exit from standby mode, press a key on the keyboard or move the mouse.
NOTICE: If your computer loses power while in standby mode, it may lose data.
Windows Vista has a new feature called Hybrid Sleep mode - this saves the data
into a file and also puts the system into standby. If you lose power, the system
retains your data on the hard drive and resumes to the same state you left it. Go to
Help and Support and search for Hybrid Sleep for further information. Hybrid Sleep
provides fast wake if the system is in standby, but also keeps your data safe by
storing it to the hard drive.
Hibernate Mode
Hibernate mode conserves power by copying system data to a reserved area on
the hard drive and then completely turning off the computer. When the
computer exits from hibernate mode, the desktop is restored to the state it
was in before it entered hibernate mode. Windows Vista may mask Hibernate
from the user if Hybrid Sleep is enabled. See Help and Support for further
information - search for Hibernate.
Setting Up and Using Your Computer
35
book.book Page 36 Wednesday, December 5, 2007 11:19 AM
To activate hibernate mode immediately (if available):
1 Click Start
icon.
and click the arrow (pointing to the right) beside the lock
2 Select Hibernate from the list.
To exit from hibernate mode, press the power button. The computer may
take a short time to exit from hibernate mode. Pressing a key on the keyboard
or moving the mouse does not bring the computer out of hibernation,
because the keyboard and the mouse do not function when the computer is in
hibernate mode.
Because hibernate mode requires a special file on your hard drive with enough
disk space to store the contents of the computer memory, Dell creates an
appropriately sized hibernate mode file before shipping the computer to you.
If the computer's hard drive becomes corrupted, Windows Vista recreates the
hibernate file automatically.
Power Plan Properties
Define your standby mode settings, display mode settings, hibernate mode
settings (if available), and other power settings in the Power Plan Properties
window. To access the Power Plan Properties window:
1 Click Start
and click Control Panel.
2 Under Pick a category, click System and Maintenance.
3 Under System and Maintenance, click Power Options. This takes you to
the main Select a Power Plan window.
4 In the Select A Power Plan window, you can change or modify power settings.
Power Management Modes
Windows Vista has three main default power management modes:
•
Balanced
•
Power Saver
•
High Performance
Dell has added a fourth Dell-Recommended mode that sets power
management to the most typical settings for the majority of our
customers.This is the active Power Plan for all Dell shipping configurations.
36
Setting Up and Using Your Computer
book.book Page 37 Wednesday, December 5, 2007 11:19 AM
To change the default settings for a plan:
1 Click Start
and click Control Panel.
2 Under Pick a category, click System and Maintenance.
3 Under System and Maintenance, click Power Options.
A number of options are available on the left-hand side of the Power Options
dialog box.
Click Change Plan Settings just below any of the power plans to change
settings such as:
•
Require a password on wakeup.
•
Choose what power buttons do.
•
Create a power plan (you can choose the settings you want and create a
custom power plan here).
•
Choose when to turn off the display
•
Change when the computer sleeps.
Advanced Tab
The Advanced tab allows you to set many different settings beyond the basic
ones above. If you do not know or are not sure what to set, then leave settings
at the default. To access the advanced settings:
1 Choose the Power Plan you want to change.
2 Click Change Plan Settings from just below the plan name.
3 Click Change Advanced Power Settings.
CAUTION: There are many different settings in the Power Options, Advanced
Settings dialog box. Use care when making setting changes.
Click Start
and then click Help and Support to explore the capabilities of
the advanced settings.
Setting Up and Using Your Computer
37
book.book Page 38 Wednesday, December 5, 2007 11:19 AM
Enabling Cool ’n’ Quiet Technology
Cool 'n' Quiet™ technology controls your computer's processor performance
automatically, dynamically adjusting the operating frequency and voltage,
according to the task at hand. When an application does not require full
performance, significant amounts of power can be saved. Performance is
designed to still be responsive, with maximum processor performance being
delivered when required, and automatic power savings when possible.
Windows Vista automatically sets AMD™ Cool 'n' Quiet technology in the
Dell Recommended, Balanced, and Power Saver power plans. It is disabled in
the High Performance power plan.
About RAID Configurations
This section provides an overview of the RAID configuration you may have
selected when you purchased your computer. Your computer supports RAID
level 1. A RAID level 1 is recommended for users that desire a high level of
data integrity.
The drives in a RAID configuration should be the same size in order to ensure
that the larger drive does not contain unallocated (and therefore unusable) space.
RAID Level 1 Configuration
RAID level 1 uses a data-redundancy storage technique known as mirroring to
enhance data integrity. When data is written to the primary drive, the data is
also duplicated, or mirrored, on the second drive in the configuration.
A RAID level 1 configuration sacrifices high data-access rates for its data
redundancy advantages.
38
Setting Up and Using Your Computer
book.book Page 39 Wednesday, December 5, 2007 11:19 AM
serial ATA RAID
configured for
RAID level 1
segment 1
segment 1 duplicated
segment 2
segment 2 duplicated
segment 3
segment 3 duplicated
segment 4
segment 4 duplicated
segment 5
segment 5 duplicated
segment 6
segment 6 duplicated
hard drive 1
hard drive 2
If a drive failure occurs, subsequent read and write operations are directed to
the surviving drive. A replacement drive can then be rebuilt using the data
from the surviving drive.
NOTE: In a RAID level 1 configuration, the size of the configuration is equal to the
size of the smallest drive in the configuration.
Configuring Your Hard Drives for RAID
Your computer can be configured for RAID, even if you did not select a RAID
configuration when the computer was purchased. For an explanation of RAID
levels and their requirements, see "About RAID Configurations" on page 38.
For information on how to install a hard drive, see "Hard Drives" on page 108.
To configure RAID hard drive volumes use the Nvidia MediaShield ROM
utility before you install the operating system onto the hard drive.
Ensure that you set your computer to RAID-enabled mode before you begin.
Setting Up and Using Your Computer
39
book.book Page 40 Wednesday, December 5, 2007 11:19 AM
Setting Your Computer to RAID-Enabled Mode
1 Enter the system setup (see "Entering System Setup" on page 154).
2 Press the left- and right-arrow keys to Advanced tab.
3 Press the up- and down-arrow keys to highlight the Integrated Peripherals,
then press <Enter>.
4 Press the up- and down-arrow keys to highlight the Serial-ATA
Configuration, then press <Enter>.
5 Press the up- and down-arrow keys to highlight RAID Enabled, and then
press <Enter>.
6 Press the up- and down-arrow keys to select Enabled, and then
press<Enter>.
NOTE: For more information about RAID options, see "System Setup Options"
on page 155.
7 Enable the corresponding “SATA in Primary or second RAID” where your
hard drives are connected
8 Press the up- and down-arrow keys to select Enabled, and then press
<Enter>. Press F10 key and then press <Enter> to exit system setup and
resume the boot process.
Using the Nvidia MediaShield ROM Utility
NOTICE: The following procedure will result in the loss of all data on your hard
drive(s). Back up any data you want to keep before continuing.
Hard drives of any size may be used to create a RAID configuration. Ideally,
however, the drives should be of equal size to avoid unallocated or unused
space. For an explanation of RAID levels and their requirements, see "About
RAID Configurations" on page 38. For information on how to install a hard
drive, see "Installing a Hard Drive" on page 110.
1 Enable RAID for each applicable hard drive on your computer (see
"Setting Your Computer to RAID-Enabled Mode" on page 40).
2 Restart the computer.
3 Press <F10> when prompted to enter the RAID BIOS.
NOTE: If the operating system logo appears, continue to wait until you see the
Microsoft Windows desktop, then shut down your computer and try again.
The Define a New Array window appears.
40
Setting Up and Using Your Computer
book.book Page 41 Wednesday, December 5, 2007 11:19 AM
4 Press <Tab> to navigate to the RAID Mode field.
To create a RAID 1 configuration, use the arrow keys to select Mirroring.
5 Press <Tab> to navigate to the Free Disks field.
6 Use the up- and down-arrow keys to select a hard drive to include in the
RAID array and then use the right-arrow key to move the selected drive
from the Free Disks field to the Array Disks field. Repeat for each disk you
want to include in the RAID array.
NOTE: Your computer supports a maximum of two drives per RAID 1 array.
7 After assigning the hard drives to an array, press <F9>.
The Clear disk data prompt appears.
NOTICE: You will lose all data on the selected drives in the next step.
8 Press <Y> to clear all data from the selected drives.
The Array List window appears.
9 To review the details of the array that you set up, use the arrow keys to
highlight the array in the Array Detail window and press <Enter>.
The Array Detail window appears.
NOTE: To delete an array, use the arrow keys to select the array and press <D>.
10 Press <Enter> to return to the previous screen.
11 Press <Ctrl><X> to exit the RAID BIOS.
Using Nvidia MediaShield
Nvidia MediaShield allows you to view and manage RAID configurations.
Rebuilding a RAID Configuration
If one of the hard drives in a RAID array fails, you can rebuild the array by
restoring the data to a replacement drive.
NOTE: Rebuilding an array can only be performed on RAID 1 configurations.
1 Launch Nvidia MediaShield.
2 Click to select your RAID configuration (Mirroring) in the management
utility window.
Setting Up and Using Your Computer
41
book.book Page 42 Wednesday, December 5, 2007 11:19 AM
3 Select Rebuild Array in the System Tasks pane.
The NVIDIA Rebuild Array Wizard appears.
4 Click Next.
5 Select the hard drive you want to rebuild by clicking the checkbox beside it.
6 Click Next.
7 Click Finish.
The MediaShield RAID management utility window appears and displays
the status of the rebuild process.
NOTE: You can use your computer while the computer is rebuilding the array.
NOTE: You can use any available (RAID-enabled) free disk to rebuild an array.
Transferring Information to a New Computer
You can use your operating system "wizards" to help you transfer files and
other data from one computer to another—for example, from an old
computer to a new computer. For instructions, see the following section that
corresponds to the operating system your computer is running.
Windows Vista
The Windows Vista™ operating system provides the Windows Easy Transfer
wizard to move data from a source computer to a new computer. You can
transfer data, such as:
•
User account
•
Files and folders
•
Program settings
•
Internet settings and favorites
•
E-mail settings, contacts, and messages
You can transfer the data to the new computer over a network or serial
connection, or you can store it on removable media, such as a writable CD,
for transfer to the new computer.
42
Setting Up and Using Your Computer
book.book Page 43 Wednesday, December 5, 2007 11:19 AM
There are two ways to access the Windows Easy Transfer wizard:
1 When Vista setup is completed, you will see the Vista Welcome Center.
One icon in the Welcome Center is Transfer Files and Settings. Click this
icon to start Windows Easy Transfer.
2 If the Welcome Center dialog box has been closed, you can access
Windows Easy Transfer by clicking Start
→All Programs→
Accessories→System Tools→Windows Easy Transfer.
Double-click the Windows Easy Transfer icon to begin the process.
Setting Up a Home and Office Network
Connecting to a Network Adapter
NOTICE: Plug the network cable into the network adapter connector on the
computer. Do not plug the network cable into the modem connector on the
computer. Do not plug a network cable into a telephone wall jack.
1 Connect the network cable to the network adapter connector on the back
of your computer.
Insert the cable until it clicks into place, and then gently pull it to ensure
that it is secure.
2 Connect the other end of the network cable to a network device.
2
1
3
4
1 network adapter connector
2 network device
3 network adapter connector on computer
4 network cable
Setting Up and Using Your Computer
43
book.book Page 44 Wednesday, December 5, 2007 11:19 AM
Network Setup Wizard
The Windows Vista™ operating system provides a Network Setup Wizard to
guide you through the process of sharing files, printers, or an Internet
connection between computers in a home or small office.
1 Click Start
and then click Network.
2 This brings up the Network dialog screen. Click Network and Sharing Center.
NOTE: This screen also provides links to Add a Printer and to Add a Wireless
Device (if available).
3 This will bring up the Network and Sharing Center dialog screen - click
Set up a connection or network from the list of tasks on the left-hand side
of this dialog screen.
4 From a list of tasks to choose from, such as, Connect to the Internet,
Set Up a wireless router or access point and more. Choose the task most
appropriate for your network and follow the on-screen prompts.
For more information, access Help and Support - use the search term Network.
Connecting to the Internet
NOTE: ISPs and ISP offerings vary by country.
To connect to the Internet, you need a modem or network connection and an
Internet service provider (ISP). Your ISP will offer one or more of the
following Internet connection options:
44
•
DSL connections that provide high-speed Internet access through your
existing telephone line or cellular telephone service. With a DSL
connection, you can access the Internet and use your telephone on the
same line simultaneously.
•
Cable modem connections that provide high-speed Internet access
through your local cable TV line.
•
Satellite modem connections that provide high-speed Internet access
through a satellite television system.
•
Dial-up connections that provide Internet access through a telephone line.
Dial-up connections are considerably slower than DSL and cable
(or satellite) modem connections.
•
Wireless LAN connections that provide Internet access using
Bluetooth® wireless technology.
Setting Up and Using Your Computer
book.book Page 45 Wednesday, December 5, 2007 11:19 AM
If you are using a dial-up connection, connect a telephone line to the modem
connector on your computer and to the telephone wall jack before you set up
your Internet connection. If you are using a DSL or cable/satellite modem
connection, contact your ISP or cellular telephone service for setup instructions.
Setting Up Your Internet Connection
To set up an Internet connection with a provided ISP desktop shortcut:
1 Save and close any open files, and exit any open programs.
2 Double-click the ISP icon on the Windows Vista™ desktop.
3 Follow the instructions on the screen to complete the setup.
If you do not have an ISP icon on your desktop or if you want to set up an
Internet connection with a different ISP, perform the steps in the following
section that corresponds to the operating system your computer is using.
NOTE: If you are having problems connecting to the Internet, see "E-Mail, Modem,
and Internet Problems" on page 50." If you cannot connect to the Internet but have
successfully connected in the past, the ISP might have a service outage. Contact
your ISP to check the service status, or try connecting again later.
NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to
the Internet wizard can help you get one.
1 Save and close any open files, and exit any open programs.
2 Click Start
and click Control Panel
3 Under Network and Internet, click Connect to the Internet.
The Connect to the Internet window appears.
4 Click either Broadband (PPPoE) or Dial-up, depending on how you want
to connect:
•
Choose Broadband if you will use a DSL, satellite modem, cable TV
modem, or Bluetooth wireless technology connection.
•
Chose Dial-up if you will use a dial-up modem or ISDN.
NOTE: If you do not know which type of connection to select, click Help me choose
or contact your ISP.
5 Follow the instructions on the screen and use the setup information
provided by your ISP to complete the setup.
Setting Up and Using Your Computer
45
book.book Page 46 Wednesday, December 5, 2007 11:19 AM
46
Setting Up and Using Your Computer
book.book Page 47 Wednesday, December 5, 2007 11:19 AM
2
Solving Problems
CAUTION: Some of the parts described in this chapter may be replaceable by a
certified service technician only and are not custom replaceable.
Troubleshooting Tips
Follow these tips when you troubleshoot your computer:
•
If you added or removed a part before the problem started, review the
installation procedures and ensure that the part is correctly installed.
•
If a peripheral device does not work, ensure that the device is properly
connected.
•
If an error message appears on the screen, write down the exact message.
This message may help technical support personnel diagnose and fix the
problem.
•
If an error message occurs in a program, see the program’s documentation.
Battery Problems
CAUTION: There is a danger of a new battery exploding if it is incorrectly installed.
Replace the battery only with the same or equivalent type recommended by the
manufacturer. Discard used batteries according to the manufacturer's instructions.
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
R E P L A C E T H E B A T T E R Y — If you have to repeatedly reset time and date
information after turning on the computer, or if an incorrect time or date displays
during start-up, replace the battery (see "Replacing the Battery" on page 126).
If the battery still does not work properly, contact Dell (see "Getting Help" on
page 165).
Solving Problems
47
book.book Page 48 Wednesday, December 5, 2007 11:19 AM
Drive Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
E N S U R E T H A T M I C R O S O F T ® W I N D O W S ® R E C O G N I Z E S T H E D R I V E — Click
Start
and click Computer. If the floppy, CD, or DVD drive, is not listed,
perform a full scan with your antivirus software to check for and remove viruses.
Viruses can sometimes prevent Windows from recognizing the drive.
E N S U R E T H A T T H E D R I V E I S E N A B L E D I N T H E S YS T E M S E T U P P R O G R A M — See
"System Setup" on page 154.
TE S T T H E D R I V E —
• Insert another floppy disk, CD, or DVD to eliminate the possibility that the
original one is defective.
• Insert bootable media and restart the computer.
C L E A N T H E D R I V E O R D I S K — See "Cleaning Your Computer" on page 161.
CHECK THE CABLE CONNECTIONS
R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See "Troubleshooting Software and
Hardware Problems in the Windows Vista Operating System" on page 76.
R U N T H E D E L L D I A G N O S T I C S — See "Starting the Dell Diagnostics From Your
Hard Drive" on page 70.
CD and DVD drive problems
NOTE: High-speed CD or DVD drive vibration is normal and may cause noise,
which does not indicate a defect in the drive or the CD or DVD.
NOTE: Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
48
Solving Problems
book.book Page 49 Wednesday, December 5, 2007 11:19 AM
ADJUST THE WINDOWS VOLUME CONTROL —
• Click the speaker icon in the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging it up.
• Ensure that the sound is not muted by clicking any boxes that are checked.
C H E C K T H E S P E A K E R S A N D S U B W O O F E R — See "Sound and Speaker Problems"
on page 61.
Problems writing to a CD/DVD-RW drive
C L O S E O T H E R P R O G R A M S — The CD/DVD-RW drive must receive a steady
stream of data when writing. If the stream is interrupted, an error occurs.
Try closing all programs before you write to the CD/DVD-RW.
T U R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A CD/D VD- RW
DISC —
1 Click Start
and click Control Panel.
2 Click System and Maintenance and click Power Options.
3 Under Preferred plans, click Change plan settings for the selected plan.
4 Click the dropdown menu for Turn off the display and select Never.
Hard drive problems
R UN CHECK DISK —
1 Click Start
and click Computer.
2 Right-click Local Disk C:.
3 Click Properties.
4 Click the Tools tab.
5 Under Error-checking, click Check Now.
6 Click Scan for and attempt recovery of bad sectors.
7 Click Start.
NOTE: You must be logged in with Administrator privileges to perform this procedure.
Solving Problems
49
book.book Page 50 Wednesday, December 5, 2007 11:19 AM
E-Mail, Modem, and Internet Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: Connect the modem to an analog telephone jack only. The modem does not
operate while it is connected to a digital telephone network.
C H E C K T H E W I N D O W S M A I L E X P R E S S S E C U R I T Y S E T T I N G S — If you cannot
open your e-mail attachments:
1 In Windows Mail, click Tools, click Options, and then click Security.
2 Click Do not allow attachments to be saved or opened that could potentially be a
virus to remove the checkmark.
3 Click Apply and then OK.
CHECK THE TELEPHONE LINE CONNECTION —
CHECK THE TELEPHONE JACK —
CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK —
USE A DIFFERENT TELEPHONE LINE —
• Verify that the telephone line is connected to the jack on the modem. (The jack
has either a green label or a connector-shaped icon next to it.)
• Ensure that you feel a click when you insert the telephone line connector into the
modem.
• Disconnect the telephone line from the modem and connect it to a telephone.
Listen for a dial tone.
• If you have other telephone devices sharing the line, such as an answering
machine, fax machine, surge protector, or line splitter, then bypass them and use
the telephone to connect the modem directly to the telephone wall jack. If you are
using a line that is 3 m (10 ft) or more in length, try a shorter one.
R U N T H E M O D E M H E L P E R D I A G N O S T I C S — Click Start
, point to
All Programs, and then click Modem Helper. Follow the instructions on the screen
to identify and resolve modem problems. (Modem Helper is not available on all
computers.)
50
Solving Problems
book.book Page 51 Wednesday, December 5, 2007 11:19 AM
VE R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H WI N D O WS —
1 Click Start
and click Control Panel.
2 Click Hardware and Sound.
3 Click Phone and Modem Options and click the Modems tab.
4 Click the COM port for your modem.
5 Click Properties, click the Diagnostics tab, and then click Query Modem to verify
that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T — Ensure that you have
subscribed to an Internet provider. With the Windows Mail e-mail program open,
click File. If Work Offline has a checkmark next to it, click the checkmark to
remove it and connect to the Internet. For help, contact your Internet service provider.
Error Messages
If the message is not listed, see the documentation for the operating system
or the program that was running when the message appeared.
A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? “
< > | — Do not use these characters in filenames.
A R E Q U I R E D . D LL F I L E W A S N O T F O U N D — The program that you are trying to
open is missing an essential file. To remove and then reinstall the program:
1 Click Start
, click Control Panel, and then click Programs.
2 Under Programs and Features click Uninstall a program.
3 Select the program you want to remove.
4 Click Uninstall, Change, or Repair.
5 See the program documentation for installation instructions.
dr ive lett er :\ I S N O T A C C E S S I B L E . T H E D E V I C E I S N O T R E A D Y — The drive
cannot read the disk. Insert a disk into the drive and try again.
I N S E R T B O O T A B L E M E D I A — Insert a bootable floppy disk or CD.
Solving Problems
51
book.book Page 52 Wednesday, December 5, 2007 11:19 AM
N O N - S YS T E M D I S K E R R O R — Remove the floppy disk from the drive and restart
your computer.
NOT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND TRY
A G A I N — Close all windows and open the program that you want to use. In some
cases, you might have to restart your computer to restore computer resources. If so,
run the program that you want to use first.
O P E R A T I N G S YS T E M N O T F O U N D — Contact Dell (see "Getting Help" on
page 165).
Keyboard Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CHECK THE KEYBOARD CABLE —
• Ensure that the keyboard cable is firmly connected to the computer.
• Shut down the computer (see "Turning Off Your Computer" on page 84),
reconnect the keyboard cable as shown on the setup diagram for your computer,
and then restart the computer.
• Check the cable connector for bent or broken pins and for damaged or frayed
cables. Straighten bent pins.
• Remove keyboard extension cables and connect the keyboard directly to the computer.
T E S T T H E K E Y B O A R D — Connect a properly working keyboard to the computer,
and try using the keyboard.
E N S U R E T H A T T H E U SB P O R T S A R E E N A B L E D I N T H E S YS T E M S E T U P
P R O G R A M — See "System Setup" on page 154.
R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See "Troubleshooting Software and
Hardware Problems in the Windows Vista Operating System" on page 76.
52
Solving Problems
book.book Page 53 Wednesday, December 5, 2007 11:19 AM
Lockups and Software Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
The computer does not start up
ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND
TO THE ELECTRICAL OUTLET
The computer stops responding
NOTICE: You might lose data if you are unable to perform an operating system
shutdown.
T U R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key
on your keyboard or moving your mouse, press and hold the power button for at
least 8 to 10 seconds until the computer turns off. Then restart your computer.
A program stops responding
END THE PROGRAM —
1 Press <Ctrl><Shift><Esc> simultaneously.
2 Click Applications.
3 Click the program that is no longer responding.
4 Click End Task.
A program crashes repeatedly
NOTE: Software usually includes installation instructions in its documentation or
on a floppy disk or CD.
C H E C K T H E S O F T W A R E D O C U M E N T A T I O N — If necessary, uninstall and then
reinstall the program.
Solving Problems
53
book.book Page 54 Wednesday, December 5, 2007 11:19 AM
A program is designed for an earlier Microsoft® Windows®
operating system
RUN THE PROGRAM COMPATIBILITY WIZARD —
Use the Program Compatibility Wizard to configure an operating environment
similar to earlier versions of Windows. This may improve the performance of
programs designed for earlier versions of Windows.
1 Click Start
, point to Control Panel→Programs→Programs and features.
2 Under Programs and features, click Use an older program with this version of
windows.
3 Follow the instructions on the screen.
A solid blue screen appears
T U R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key
on your keyboard or moving your mouse, press and hold the power button for at
least 8 to 10 seconds until the computer turns off. Then restart your computer.
Other software problems
CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE
MANUFACTURER FOR TROUBLESHOOTING INFORMATION —
• Ensure that the program is compatible with the operating system installed on your
computer.
• Ensure that your computer meets the minimum hardware requirements needed to
run the software. See the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
BACK UP YOUR FILES IMMEDIATELY
USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS,
O R CD S
54
Solving Problems
book.book Page 55 Wednesday, December 5, 2007 11:19 AM
SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR
COMPUTER THROUGH THE START MENU
Media Card Reader Problems
NO DRIVE LETTER IS ASSIGNED —
When Windows Vista detects the Media Card Reader, the device is automatically
assigned a drive letter as the next logical drive after all other physical drives in the
system. If the next logical drive after the physical drives is mapped to a network
drive, Windows Vista does not automatically assign a drive letter to the Media
Card Reader.
To manually assign a drive for the Media Card Reader:
1 Click Start
, right-click Computer and select Manage.
2 Click Continue if prompted.
3 Expand the Storage object and select Disk Management.
4 Right-click the corresponding drive letter in the right pane that needs to be
changed.
5 Select Change Drive Letter and Paths.
6 Click Change.
7 From the drop-down list, select the new drive letter assignment for the Media Card
Reader.
8 Click OK to confirm your selection.
NOTE: You must be logged in with Administrator privileges to perform this procedure.
NOTE: The Media Card Reader only appears as a mapped drive when it is connected.
Each of the four Media Card Reader slots are mapped to a drive even if no media is
installed. If you attempt to access the Media Card Reader when no media is inserted,
you are prompted to insert media.
FLEXBAY DEVICE IS DISABLED —
There is a FlexBay disable option in the BIOS setup that appears only when the
FlexBay device is installed. If the FlexBay device is physically installed, but it is not
running, check to see if it is enabled in the BIOS setup.
Solving Problems
55
book.book Page 56 Wednesday, December 5, 2007 11:19 AM
Memory Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —
• Save and close any open files and exit any open programs you are not using to see if
that resolves the problem.
• See the software documentation for minimum memory requirements. If necessary,
install additional memory (see "Memory Installation Guidelines" on page 95).
• Reseat the memory modules (see "Installing Memory" on page 96) to ensure that
your computer is successfully communicating with the memory.
• Run the Dell Diagnostics (see "Starting the Dell Diagnostics From Your Hard
Drive" on page 70).
IF YOU EXPERIENCE OTHER MEMORY PROBLEMS —
• Reseat the memory modules (see "Installing Memory" on page 96) to ensure that
your computer is successfully communicating with the memory.
• Ensure that you are following the memory installation guidelines (see "Memory
Installation Guidelines" on page 95).
• Your computer supports DDR2 memory. For more information about the type of
memory supported by your computer, see "Memory" on page 149.
• Run the Dell Diagnostics (see "Starting the Dell Diagnostics From Your Hard
Drive" on page 70).
Mouse Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
C L E A N T H E M O U S E — See "Mouse" on page 161 for instructions on cleaning the
mouse.
CHECK THE MOUSE CABLE —
1 Remove mouse extension cables, if used, and connect the mouse directly to the
computer.
2 Reconnect the mouse cable as shown on the setup diagram for your computer.
56
Solving Problems
book.book Page 57 Wednesday, December 5, 2007 11:19 AM
RESTART THE COMPUTER —
1 Simultaneously press <Ctrl><Esc> to display the Start menu.
2 Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and
then press <Enter>.
3 After the computer turns off, reconnect the mouse cable as shown on the on the
setup diagram for your computer.
4 Start the computer.
E N S U R E T H A T T H E U SB P O R T S A R E E N A B L E D I N T H E S YS T E M S E T U P
P R O G R A M — See "System Setup" on page 154.
T E S T T H E M O U S E — Connect a properly working mouse to the computer, and try
using the mouse.
CHECK THE MOUSE SETTINGS —
1 Click Start
, click Control Panel, and then click Hardware and Sound.
2 Click Mouse.
3 Try adjusting the settings.
R E I N S T A L L T H E M O U S E D R I V E R — See "Reinstalling Drivers and Utilities" on
page 74.
R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See "Troubleshooting Software and
Hardware Problems in the Windows Vista Operating System" on page 76.
Network Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
C H E C K T H E N E T W O R K C A B L E C O N N E C T O R — Ensure that the network cable is
firmly inserted into both the network connector on the back of the computer and
the network port or device.
Solving Problems
57
book.book Page 58 Wednesday, December 5, 2007 11:19 AM
C H E C K T H E N E T W O R K L I G H T S O N T H E B A C K O F T H E C O M P U T E R — If the link
integrity light is off, that indicates no network communication exists. Replace the
network cable. For a description of network lights, see "Controls and Lights" on
page 152.
RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN
C H E C K Y O U R N E T W O R K S E T T I N G S — Contact your network administrator or the
person who set up your network to verify that your network settings are correct and
that the network is functioning.
R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See "Troubleshooting Software and
Hardware Problems in the Windows Vista Operating System" on page 76.
Power Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
I F T H E P O W E R L I G H T I S O F F — The computer is either turned off or is not
receiving power.
• Reseat the power cable into both the power connector on the back of the computer
and the electrical outlet.
• If the computer is plugged into a power strip, ensure that the power strip is
plugged into an electrical outlet and that the power strip is turned on. Also bypass
power protection devices, power strips, and power extension cables to verify that
the computer turns on properly.
• Ensure that the electrical outlet is working by testing it with another device, such
as a lamp.
IF THE POWER LIGHT IS STEADY BLUE AND THE COMPUTER IS NOT
R E S P O N D I N G — See "Power Lights" on page 65.
58
Solving Problems
book.book Page 59 Wednesday, December 5, 2007 11:19 AM
I F T H E P O W E R L I G H T I S B L I N K I N G B L U E — The computer is in standby mode.
Press a key on the keyboard, move the mouse, or press the power button to resume
normal operation.
I F T H E P O W E R L I G H T I S S T E A D Y A M B E R — Power problem or internal device
malfunction.
• Ensure that the 12-volt power connector (12V) is securely connected to the system
board (see "System Board Components" on page 89).
• Ensure that the main power cable and front panel cable are securely connected to
the system board (see "System Board Components" on page 89).
I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R — The computer is receiving electrical
power, a device might be malfunctioning or incorrectly installed.
• Remove and then reinstall the memory modules (see "System Board Components"
on page 89).
• Remove and then reinstall any cards (see "Cards" on page 98).
• Remove and then reinstall the graphics card, if applicable (see "Removing a
PCI/PCI Express Card" on page 103).
E L I M I N A T E I N T E R F E R E N C E — Some possible causes of interference are:
• Power, keyboard, and mouse extension cables
• Too many devices on a power strip
• Multiple power strips connected to the same electrical outlet
Printer Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your printer, contact the printer’s
manufacturer.
C H E C K T H E P R I N T E R D O C U M E N T A T I O N — See the printer documentation for
setup and troubleshooting information.
ENSURE THAT THE PRINTER IS TURNED ON
Solving Problems
59
book.book Page 60 Wednesday, December 5, 2007 11:19 AM
CHECK THE PRINTER CABLE CONNECTIONS —
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the
computer (see "Setting Up a Printer" on page 23).
T E S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
VE R I F Y T H A T T H E PR I N T E R I S R E C O G N I Z E D B Y W I N D O W S —
1 Click Start
, click Control Panel, and then click Hardware and Sound.
2 Click Printers. If the printer is listed, right-click the printer icon.
3 Click Properties and click the Ports tab. Ensure that the Print to the following
port(s): setting is USB.
R E I N S T A L L T H E P R I N T E R D R I V E R — See the printer documentation for
instructions.
Scanner Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your scanner, contact the scanner’s
manufacturer.
C H E C K T H E S C A N N E R D O C U M E N T A T I O N — See the scanner documentation for
setup and troubleshooting information.
U N L O C K T H E S C A N N E R — Ensure that your scanner is unlocked if it has a locking
tab or button.
RESTART THE COMPUTER AND TRY THE SCANNER AGAIN
60
Solving Problems
book.book Page 61 Wednesday, December 5, 2007 11:19 AM
CHECK THE CABLE CONNECTIONS —
• See the scanner documentation for cable connection information.
• Ensure that the scanner cables are securely connected to the scanner and the
computer.
VE R I F Y T H A T T H E SC A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T W I N D O W S —
1 Click Start
, click Control Panel, and then click Hardware and Sound.
2 Click Scanners and Cameras.
If your scanner is listed, Windows recognizes the scanner.
R E I N S T A L L T H E S C A N N E R D R I V E R — See the scanner documentation for
instructions.
Sound and Speaker Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
No sound from speakers
NOTE: The volume control in some MP3 players overrides the Windows volume
setting. If you have been listening to MP3 songs, ensure that you did not turn the
player volume down or off.
C H E C K T H E S P E A K E R C A B L E C O N N E C T I O N S — Ensure that the speakers are
connected as shown on the setup diagram supplied with the speakers. If you
purchased a sound card, ensure that the speakers are connected to the card.
E N S U R E T H A T T H E C O R R E C T A U D I O S O L U T I O N I S E N A B L E D I N T H E BIO S S E T U P
P R O G R A M — See "System Setup" on page 154.
E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N — See the
setup diagram supplied with the speakers. If your speakers have volume controls,
adjust the volume, bass, or treble to eliminate distortion.
Solving Problems
61
book.book Page 62 Wednesday, December 5, 2007 11:19 AM
A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Click or double-click the speaker
icon in the lower-right corner of your screen. Ensure that the volume is turned up
and that the sound is not muted.
D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R — Sound from
the speakers is automatically disabled when headphones are connected to the
computer’s front-panel headphone connector.
T E S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
E L I M I N A T E P O S S I B L E I N T E R F E R E N C E — Turn off nearby fans, fluorescent lights,
or halogen lamps to check for interference.
R E I N S T A L L T H E S O U N D D R I V E R — See "Manually Reinstalling Drivers" on
page 76.
R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See "Troubleshooting Software and
Hardware Problems in the Windows Vista Operating System" on page 76.
No sound from headphones
C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N — Ensure that the headphone
cable is securely inserted into the headphone connector (see "Front View of the
Computer" on page 15).
A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Click or double-click the speaker
icon in the lower-right corner of your screen. Ensure that the volume is turned up
and that the sound is not muted.
E N S U R E T H A T T H E C O R R E C T A U D I O S O L U T I O N I S E N A B L E D I N T H E BIO S S E T U P
P R O G R A M — See "System Setup" on page 154.
62
Solving Problems
book.book Page 63 Wednesday, December 5, 2007 11:19 AM
Video and Monitor Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: See the monitor documentation for troubleshooting procedures.
If the screen is blank
CHECK THE MONITOR CABLE CONNECTION —
• Ensure that the graphics cable is connected as shown on the setup diagram for
your computer.
If an optional video card is installed, check that the monitor cable is connected to
the card, rather than the video connector on the system board.
• If you are using a graphics extension cable and removing the cable solves the
problem, the cable is defective.
• Swap the computer and monitor power cables to determine whether the power
cable is defective.
• Check the connector for bent or broken pins. (It is normal for monitor cable
connectors to have missing pins.)
C H E C K T H E M O N I T O R P O W E R L I G H T — If the power light is off, firmly press the
button to ensure that the monitor is turned on. If the power light is lit or blinking,
the monitor has power. If the power light is blinking, press a key on the keyboard or
move the mouse.
T E S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
Solving Problems
63
book.book Page 64 Wednesday, December 5, 2007 11:19 AM
If the screen is difficult to read
C H E C K T H E M O N I T O R S E T T I N G S — See the monitor documentation for
instructions on adjusting the contrast and brightness, demagnetizing (degaussing)
the monitor, and running the monitor self-test.
M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I T O R — If your speaker system
includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from
the monitor.
M O V E T H E M O N I T O R A W A Y F R O M E X T E R N A L P O W E R S O U R C E S — Fans,
fluorescent lights, halogen lamps, and other electrical devices can cause the screen
image to appear "shaky." Turn off nearby devices to check for interference.
ROTATE THE MONITOR TO ELIMINATE SUNLIGHT GLARE AND POSSIBLE
INTERFERENCE
ADJUST THE WIND OWS DI SPLAY SETTINGS —
1 Click Start
, click Control Panel, and then click Appearance and
Personalization.
2 Under Personalization, click Adjust screen resolution.
3 Try different settings for Screen resolution and Color quality.
64
Solving Problems
book.book Page 65 Wednesday, December 5, 2007 11:19 AM
3
Troubleshooting Tools
Power Lights
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
The power button light (bi-color LED) located on the front of the computer
illuminates and blinks or remains solid to indicate different states:
•
•
•
If the power light is off, the computer is either turned off or is not
receiving power.
–
Reseat the power cable in the power connector on the back of the
computer and the electrical outlet.
–
If the computer is plugged into a power strip, ensure that the power
strip is plugged into an electrical outlet and that the power strip is
turned on. Also, bypass power protection devices, power strips, and
power extension cables to verify that the computer turns on properly.
–
Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
If the power light is steady blue and the computer is not responding:
–
Ensure that the display is connected and powered on.
–
If the display is connected and powered on, see "Beep Codes" on page 66.
If the power light is blinking blue, the computer is in standby mode. Press
a key on the keyboard, move the mouse, or press the power button to
resume normal operation.If the power light is blue and the computer is not
responding:
–
Ensure the display is connected and powered on.
–
If the display is connected and powered on, see "Beep Codes" on
page 66.
Troubleshooting Tools
65
book.book Page 66 Wednesday, December 5, 2007 11:19 AM
•
•
If the power light is blinking amber, the computer is receiving electrical
power, a device might be malfunctioning or incorrectly installed.
–
Remove and then reinstall the memory modules (see "Memory" on
page 94).
–
Remove and then reinstall any cards (see "Cards" on page 98).
–
Remove and then reinstall the graphics card, if applicable (see "Cards"
on page 98).
If the power light is steady amber, there may be a power problem or an
internal device malfunction.
–
Ensure that all power cables are securely connected to the system
board (see "System Board Components" on page 89).
–
Ensure that the main power cable and front panel cable are securely
connected to the system board (see "System Board Components" on
page 89).
Beep Codes
Your computer might emit a series of beeps during start-up if the monitor
cannot display errors or problems. This series of beeps, called a beep code,
identifies a problem. One possible beep code consists of repetitive three short
beeps. This beep code tells you that the computer encountered a possible
motherboard failure.
If your computer beeps during start-up:
1 Write down the beep code.
2 Run the Dell Diagnostics to identify a more serious cause (see "Dell
Diagnostics" on page 70).
Code
Description
(repetitive short
beeps)
Suggested Remedy
3
Possible motherboard
failure.
Contact Dell.
1
BIOS checksum
failure. Possible
motherboard failure.
Contact Dell.
66
Troubleshooting Tools
book.book Page 67 Wednesday, December 5, 2007 11:19 AM
Code
Description
(repetitive short
beeps)
Suggested Remedy
5
Real time clock failure. 1. Replace the battery (see "Replacing the
Possible battery failure Battery" on page 126).
or motherboard failure. 2. If the problem persists, contact Dell.
4
RAM Read/Write
failure.
1. Ensure that no special memory
module/memory connector placement
requirements exist (see "Memory
Installation Guidelines" on page 95).
2. Verify that the memory modules that
you are installing are compatible with your
computer (see "Memory Installation
Guidelines" on page 95).
3.If the problem persists, contact Dell.
2
No memory modules
are detected.
1. If you have two or more memory
modules installed, remove the modules,
reinstall one module (see "Installing
Memory" on page 96), and then restart the
computer. If the computer starts normally,
reinstall an additional module. Continue
until you have identified a faulty module
or reinstalled all modules without error.
2. If available, install good memory of the
same type into your computer (see
"Installing Memory" on page 96).
3. If the problem persists, contact Dell.
6
Video BIOS Test
Failure.
Contact Dell.
Troubleshooting Tools
67
book.book Page 68 Wednesday, December 5, 2007 11:19 AM
System Messages
NOTE: If the message you received is not listed in the table, see the documentation
for either the operating system or the program that was running when the message
appeared.
A L E R T ! P R E V I O U S A T T E M P T S A T B O O T I N G T H I S S YS T E M H A V E F A I L E D A T
CHECKPOINT [NNNN]. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE
T H I S C H E C K P O I N T A N D C O N T A C T D E L L T E C H N I C A L S U P P O R T — The computer
failed to complete the boot routine three consecutive times for the same error (see
"Getting Help" on page 165 for assistance).
CMOS C H E C K S U M E R R O R — Possible motherboard failure or RTC battery low.
Replace battery (see "Replacing the Battery" on page 126 or see "Getting Help" on
page 165 for assistance).
CPU F A N F A I L U R E — CPU fan failure. Replace CPU fan (see "Removing the
Processor Fan" on page 137).
D I S K E T T E D R I V E 0 S E E K F A I L U R E — A cable may be loose, or the computer
configuration information may not match the hardware configuration. Check cable
connections (see "Getting Help" on page 165 for assistance).
D I S K E T T E R E A D F A I L U R E — The floppy disk may be defective or a cable may be
loose. Replace floppy disk/check for loose cable connection.
H A R D - D I S K D R I V E F A I L U R E — Possible hard disk drive failure during HDD
POST. check cables /swap hard disks (see "Getting Help" on page 165 for
assistance).
H A R D - D I S K D R I V E R E A D F A I L U R E — Possible HDD failure during HDD boot test
(see "Getting Help" on page 165 for assistance).
K E Y B O A R D F A I L U R E — Keyboard failure or keyboard cable loose (see "Keyboard
Problems" on page 52).
68
Troubleshooting Tools
book.book Page 69 Wednesday, December 5, 2007 11:19 AM
N O B O O T D E V I C E A V A I L A B L E — No bootable partition on HDD or Not a bootable
floppy in floppy driver, or HDD/Floppy cable loose, or No bootable device exists.
• If the floppy drive is your boot device, ensure that a bootable floppy disk is in the
drive.
• If the hard drive is your boot device, ensure that the cables are connected and
that the drive is installed properly and partitioned as a boot device.
• Enter system setup and ensure that the boot sequence information is correct
(see "Entering System Setup" on page 154).
N O T I M E R T I C K I N T E R R U P T — A chip on the system board might be
malfunctioning or motherboard failure (see "Getting Help" on page 165 for
assistance).
N O N - S YS T E M D I S K O R D I S K E R R O R — Replace the floppy disk with one that
has a bootable operating system or remove the floppy disk from drive A and restart
the computer.
NOT A BOOT DISKETTE
computer.
— Insert a bootable floppy disk and restart your
US B O V E R C U R R E N T E R R O R — Disconnect the USB device. Use external power
source for the USB device.
N OTICE - H A R D D R I V E SEL F MO NITO RING SYSTEM H A S R E P O R T E D T H A T A
PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. DELL
R E C O M M E N D S T H A T Y O U B A C K U P Y O U R D A T A R E G U L A R L Y. A P A R A M E T E R O U T
OF RANGE MAY OR MAY NOT INDICATE A POTENTIAL HARD DRIVE PROBLEM. —
S.M.A.R.T error, possible HDD failure. This feature can be enabled or disabled in
BIOS setup.
Troubleshooting Tools
69
book.book Page 70 Wednesday, December 5, 2007 11:19 AM
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in Lockups
and Software Problems (see "Lockups and Software Problems" on page 53) and
run the Dell Diagnostics before you contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
NOTICE: The Dell Diagnostics works only on Dell™ computers.
NOTE: The Drivers and Utilities media is optional and may not ship with your computer.
See "System Setup" on page 154 to review your computer’s configuration
information, and ensure that the device that you want to test displays in the
system setup program and is active.
Start the Dell Diagnostics from your hard drive or from the Drivers and
Utilities media.
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on
your hard drive.
NOTE: If your computer cannot display a screen image, see "Getting Help" on
page 165.
1 Ensure that the computer is connected to an electrical outlet that is
known to be working properly.
2 Turn on (or restart) your computer.
3 When the DELL™ logo appears, press <F12> immediately.
Select Utility Partition from the boot menu and press <Enter>.
NOTE: If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft® Windows® desktop; then, shut down your
computer and try again.
NOTE: If you see a message stating that no diagnostics utility partition has
been found, run the Dell Diagnostics from the Drivers and Utilities media.
4 Press any key to start the Dell Diagnostics from the diagnostics utility
partition on your hard drive.
70
Troubleshooting Tools
book.book Page 71 Wednesday, December 5, 2007 11:19 AM
Starting the Dell Diagnostics From the Drivers and Utilities Media
1 Insert the Drivers and Utilities media.
2 Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
NOTE: If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft® Windows® desktop; then, shut down your
computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the
next start-up, the computer boots according to the devices specified in the
system setup program.
3 When the boot device list appears, highlight CD/DVD/CD-RW and press
<Enter>.
4 Select the Boot from CD-ROM option from the menu that appears and
press <Enter>.
5 Type 1 to start the CD menu and press <Enter> to proceed.
6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple
versions are listed, select the version appropriate for your computer.
7 When the Dell Diagnostics Main Menu appears, select the test you want
to run.
Dell Diagnostics Main Menu
1 After the Dell Diagnostics loads and the Main Menu screen appears, click
the button for the option you want.
NOTE: It is recommended that you select Test System to run a complete test
on your computer.
Option
Function
Test Memory
Run the stand-alone memory test
Test System
Run System Diagnostics
Exit
Exit the Diagnostics
2 After you have selected the Test System option from the main menu, the
following menu appears:
NOTE: It is recommended that you select Extended Test from the menu below
to run a more thorough check of devices in the computer.
Troubleshooting Tools
71
book.book Page 72 Wednesday, December 5, 2007 11:19 AM
Option
Function
Express Test
Performs a quick test of devices in the system.
This typically can take 10 to 20 minutes.
Extended Test
Performs a thorough check of devices in the system.
This typically can take an hour or more.
Custom Test
Use to test a specific device or customize the tests to be run.
Symptom Tree
This option allows you to select tests based on a
symptom of the problem you are having. This option lists
the most common symptoms.
3 If a problem is encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description and see "Getting Help" on page 165.
NOTE: The Service Tag for your computer is located at the top of each test
screen. If you contact Dell, technical support will ask for your Service Tag.
4 If you run a test from the Custom Test or Symptom Tree option, click the
applicable tab described in the following table for more information.
Tab
Function
Results
Displays the results of the test and any error conditions
encountered.
Errors
Displays error conditions encountered, error codes, and
the problem description.
Help
Describes the test and may indicate requirements for
running the test.
Configuration
Displays your hardware configuration for the selected
device.
The Dell Diagnostics obtains configuration information
for all devices from system setup, memory, and various
internal tests, and it displays the information in the device
list in the left pane of the screen. The device list may not
display the names of all the components installed on your
computer or all devices attached to your computer.
Parameters
72
Allows you to customize the test by changing the test
settings.
Troubleshooting Tools
book.book Page 73 Wednesday, December 5, 2007 11:19 AM
5 When the tests are complete, close the test screen to return to the
Main Menu screen. To exit the Dell Diagnostics and restart the computer,
close the Main Menu screen.
6 Remove the Drivers and Utilities media (if applicable).
Drivers
What Is a Driver?
A driver is a program that controls a device such as a printer, mouse, or
keyboard. All devices require a driver program.
A driver acts like a translator between the device and any other programs that
use the device. Each device has its own set of specialized commands that only
its driver recognizes.
Dell ships your computer to you with required drivers already installed—no
further installation or configuration is needed.
NOTICE: The Drivers and Utilities media may contain drivers for operating systems
that are not on your computer. Ensure that you are installing software appropriate
for your operating system.
Many drivers, such as the keyboard driver, come with your Microsoft
Windows operating system. You may need to install drivers if you:
•
Upgrade your operating system.
•
Reinstall your operating system.
•
Connect or install a new device.
Identifying Drivers
If you experience a problem with any device, identify whether the driver is the
source of your problem and, if necessary, update the driver.
NOTE: You must be logged in with Administrator privileges to perform this procedure.
1 Click Start
and right-click Computer.
2 Click Properties→Device Manager.
NOTE: The User Account Control (located to the left under Tasks window)
may appear. If you are an administrator on the computer, click Continue;
otherwise, contact your administrator to continue.
Troubleshooting Tools
73
book.book Page 74 Wednesday, December 5, 2007 11:19 AM
Scroll down the list to see if any device has an exclamation point (a yellow
circle with a [!]) on the device icon.
If an exclamation point is next to the device name, you may need to reinstall the
driver or install a new driver (see "Reinstalling Drivers and Utilities" on page 74).
Reinstalling Drivers and Utilities
NOTICE: The Dell Support website at support.dell.com and your Drivers and
Utilities media provide approved drivers for Dell™ computers. If you install drivers
obtained from other sources, your computer might not work correctly.
Using Windows Device Driver Rollback
If a problem occurs on your computer after you install or update a driver, use
Windows Device Driver Rollback to replace the driver with the previously
installed version.
NOTE: You must be logged in with Administrator privileges to perform this procedure.
1 Click Start
and right-click Computer.
2 Click Properties→Device Manager.
NOTE: The User Account Control window may appear. If you are an
administrator on the computer, click Continue; otherwise, contact your
administrator to enter the Device Manager.
3 Right-click the device for which the new driver was installed and click
Properties.
4 Click the Drivers tab→Roll Back Driver.
If Device Driver Rollback does not resolve the problem, then use System
Restore ("Restoring Your Operating System" on page 77) to return your
computer to the operating state that existed before you installed the new driver.
74
Troubleshooting Tools
book.book Page 75 Wednesday, December 5, 2007 11:19 AM
Using the Drivers and Utilities media
If using Device Driver Rollback or System Restore ("Restoring Your Operating
System" on page 77) does not resolve the problem, then reinstall the driver
from the Drivers and Utilities media.
1 With the Windows desktop displayed, insert the Drivers and Utilities media.
If this is your first time to use the Drivers and Utilities media, go to step 2.
If not, go to step 5.
2 When the Drivers and Utilities media installation program starts, follow
the prompts on the screen.
3 When the InstallShield Wizard Complete window appears, remove the
Drivers and Utilities media and click Finish to restart the computer.
4 When you see the Windows desktop, reinsert the Drivers and Utilities
media.
5 At the Welcome Dell System Owner screen, click Next.
NOTE: The Drivers and Utilities media displays drivers only for hardware that
came installed in your computer. If you installed additional hardware, the
drivers for the new hardware might not be displayed by the Drivers and
Utilities media. If those drivers are not displayed, exit the Drivers and Utilities
media program. For drivers information, see the documentation that came
with the device.
A message appears, stating that the Drivers and Utilities media is detecting
hardware in your computer.
The drivers that are used by your computer are automatically displayed in
the My Drivers—The Drivers and Utilities media has identified these
components in your system window.
6 Click the driver that you want to reinstall and follow the instructions on
the screen.
If a particular driver is not listed, that driver is not required by your
operating system.
Troubleshooting Tools
75
book.book Page 76 Wednesday, December 5, 2007 11:19 AM
Manually Reinstalling Drivers
NOTE: You must be logged in with Administrator privileges to perform this procedure.
After extracting the driver files to your hard drive as described in the previous
section:
1 Click Start
and right-click Computer.
2 Click Properties→Device Manager.
NOTE: The User Account Control window may appear. If you are an
administrator on the computer, click Continue; otherwise, contact your
administrator to enter the Device Manager.
3 Double-click the type of device for which you are installing the driver (for
example, Audio or Video).
4 Double-click the name of the device for which you are installing the driver.
5 Click the Driver tab→Update Driver→Browse my computer for driver
software.
6 Click Browse and browse to the location to which you previously copied
the driver files.
7 When the name of the appropriate driver appears, click the name of the
driver→OK→Next.
8 Click Finish and restart your computer.
Troubleshooting Software and Hardware
Problems in the Windows Vista Operating System
If a device is either not detected during the operating system setup or is
detected but incorrectly configured, you can use the Windows Vista™ Help
And Support to assist you in resolving the incompatibility. Windows Vista is a
new operating system, so many older devices may not have drivers or
applications for Windows Vista. Check with your hardware manufacturer for
further information on their device.
76
Troubleshooting Tools
book.book Page 77 Wednesday, December 5, 2007 11:19 AM
To start the Help and Support:
1 Click Start
and click Help and Support.
2 Under Find an answer, click Troubleshooting.
3 Select the option that best describes the problem and follow the
troubleshooting steps.
NOTE: If you do not find the answer in the items categorized in
Troubleshooting, you can get Online Help - type in your question in the
Search Help.
Restoring Your Operating System
You can restore your operating system in the following ways:
•
Windows Vista has the Backup and Restore Center that can create
backups of important files on your computer, or backup the entire
computer. You may then restore your operating system or files if needed.
•
Dell PC Restore by Symantec restores your hard drive to the operating
state it was in when you purchased the computer. Dell PC Restore
permanently deletes all data on the hard drive and removes any
applications installed after you received the computer. Use PC Restore
only if System Restore did not resolve your operating system problem.
•
If you received an Operating System CD with your computer, you can use it
to restore your operating system. Use the CD only if System Restore did
not resolve your operating system problem.
Using Windows Vista System Restore
The Windows Vista operating system provides System Restore to allow you to
return your computer to an earlier operating state (without affecting data files) if
changes to the hardware, software, or other system settings have left the
computer in an undesirable operating state. See the Windows Help and Support
Center for information on using System Restore. To access the Windows Help
and Support Center, see "Windows Help and Support Center" on page 14.
NOTICE: Make regular backups of your data files. System Restore does not
monitor your data files or recover them.
NOTE: The procedures in this document were written for the Windows default view,
so they may not apply if you set your Dell™ computer to the Windows Classic view.
Troubleshooting Tools
77
book.book Page 78 Wednesday, December 5, 2007 11:19 AM
Creating a Restore Point
NOTE: You must be logged in with Administrator privileges to perform this
procedure.
1 Click Start
and click Control Panel.
2 Click System and Maintenance and click System.
3 In the Tasks list, click System Protection.
4 Click Create.
5 Follow the instructions on the screen. Windows Vista will automatically
set restore points at important events - driver and application installs.
You can also manually create a restore point from the Windows Vista Back Up
and Restore Center. There are two ways to get to the Windows Vista Backup
and Restore Center:
1 Click Show all 14 items below the Connect to the Internet icon in the
Welcome Center. Click Back Up and Restore Center icon.
2 Click Start
Center.
→All Programs→Maintenance→Back Up and Restore
In the Back Up and Restore Center, under the tasks, click create a restore
point or change settings.
For more information, use Help and Support and search for restore.
Restoring the Computer to an Earlier Operating State
If problems occur after you install a device driver, use Device Driver Rollback
(see "Using Windows Device Driver Rollback" on page 74) to resolve the
problem. If that is unsuccessful, then use System Restore.
NOTICE: Before you restore the computer to an earlier operating state, save and
close any open files and exit any open programs. Do not alter, open, or delete any
files or programs until the system restoration is complete.
NOTE: You must be logged in with Administrator privileges to perform this
procedure.
1 Click Start
, point to All Programs→Maintenance→and then click
Back Up and Restore Center.
2 In the Tasks list, click Repair Windows using System Restore. You will see a
UAC dialog box asking for permission to run the application - click continue.
78
Troubleshooting Tools
book.book Page 79 Wednesday, December 5, 2007 11:19 AM
3 Follow the prompts on the screen to complete the restore. After System
Restore finishes collecting data, the computer restarts.
4 After the computer restarts, click OK.
To change the restore point, you can either repeat the steps using a different
restore point, or you can undo the restoration.
Using Dell PC Restore
NOTICE: Using Dell PC Restore permanently deletes all data on the hard drive and
removes any applications or drivers installed after you received your computer. If
possible, back up the data before using PC Restore. Use PC Restore only if System
Restore did not resolve your operating system problem.
NOTE: Dell PC Restore is not available in all countries or on all computers.
Use Dell PC Restore by Symantec only as the last method to restore your
operating system.
PC Restore restores your hard drive to the operating state it was in when you
purchased the computer. Any programs or files added since you received your
computer—including data files—are permanently deleted from the hard drive.
Data files include documents, spreadsheets, e-mail messages, digital photos,
music files, and so on. If possible, back up all data before using PC Restore.
To use PC Restore:
1 Turn on the computer.
During the boot process, a blue bar with www.dell.com appears at the top
of the screen.
2 Immediately upon seeing the blue bar, press <Ctrl><F11>.
If you do not press <Ctrl><F11> in time, let the computer finish
starting, and then restart the computer again.
NOTICE: If you do not want to proceed with PC Restore, click Reboot in the
following step.
3 On the next screen that appears, click Restore.
4 On the next screen, click Confirm.
The restore process takes approximately 6–10 minutes to complete.
Troubleshooting Tools
79
book.book Page 80 Wednesday, December 5, 2007 11:19 AM
5 When prompted, click Finish to reboot the computer.
NOTE: Do not manually shut down the computer. Click Finish and let the
computer completely reboot.
6 When prompted, click Yes.
The computer restarts. Because the computer is restored to its original
operating state, the screens that appear, such as the End User License
Agreement, are the same ones that appeared the first time the computer
was turned on.
7 Click Next.
The System Restore screen appears and the computer restarts.
8 After the computer restarts, click OK.
Removing Dell PC Restore
NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC
Restore utility from your computer. After you have removed Dell PC Restore, you will
not be able to use it to restore your computer’s operating system.
Dell PC Restore enables you to restore your hard drive to the operating state it
was in when you purchased your computer. It is recommended that you do not
remove PC Restore from your computer, even to gain additional hard-drive space.
If you remove PC Restore from the hard drive, you cannot ever recall it, and
you will never be able to use PC Restore to return your computer’s operating
system to its original state.
To remove PC Restore:
1 Log on to the computer as a local administrator.
2 In Windows Explorer, go to c:\dell\utilities\DSR.
3 Double-click the filename DSRIRRemv2.exe.
NOTE: If you do not log on as a local administrator, a message appears
stating that you must log on as administrator. Click Quit, and then log on as a
local administrator.
NOTE: If the partition for PC Restore does not exist on your computer’s hard
drive, a message appears stating that the partition was not found. Click Quit;
there is no partition to delete.
4 Click OK to remove the PC Restore partition on the hard drive.
80
Troubleshooting Tools
book.book Page 81 Wednesday, December 5, 2007 11:19 AM
5 Click Yes when a confirmation message appears.
The PC Restore partition is deleted and the newly available disk space is
added to the free space allocation on the hard drive.
6 Right-click Local Disk (C) in Windows Explorer, click Properties, and
verify that the additional disk space is available as indicated by the
increased value for Free Space.
7 Click Finish to close the PC Restore Removal window.
8 Restart the computer.
Using the Operating System CD
Before You Begin
If you are considering a reinstall of the Windows Vista operating system to
correct a problem with a newly installed driver, first try using Windows Vista
Device Driver Rollback (see "Using Windows Device Driver Rollback" on
page 74). If Device Driver Rollback does not resolve the problem, then use
System Restore to return your operating system to the operating state it was
in before you installed the new device driver (see "Using Windows Vista
System Restore" on page 77).
NOTICE: Before performing the installation, back up all data files on your primary
hard drive. For conventional hard drive configurations, the primary hard drive is the
first drive detected by the computer.
To reinstall Windows Vista, you need the following items:
•
Dell™ Operating System CD
•
Drivers and Utilities media
NOTE: The Drivers and Utilities media contains drivers that were installed during
assembly of the computer. Use the Drivers and Utilities media to load any required
drivers. Depending on the region from where you ordered your computer, or
whether you requested the CDs or DVDs, the Drivers and Utilities media and
Operating System CD may not ship with your system.
Troubleshooting Tools
81
book.book Page 82 Wednesday, December 5, 2007 11:19 AM
Reinstalling Windows Vista
The reinstallation process can take 1 to 2 hours to complete. After you
reinstall the operating system, you must also reinstall the device drivers, virus
protection program, and other software.
NOTE: It is highly recommended that you attempt to perform a Windows Vista
system restore first and then, if necessary, a Dell OS restore (to take it back to
as-shipped condition), before attempting a complete OS reinstallation. Complete
reinstallation of the operating system is a complex task.
NOTICE: The Operating System CD provides options for reinstalling Windows Vista.
The options will overwrite files and possibly affect programs installed on your hard
drive. Therefore, do not reinstall Windows Vista unless a Dell technical support
representative instructs you to do so.
1 Save and close any open files and exit any open programs.
2 Insert the Operating System CD. Click Exit if the Install Windows
Vista message appears.
3 Restart the computer.Press <F12> immediately after the DELL™ logo
appears.
If the operating system logo appears, wait until you see the Windows
desktop, and then shut down the computer and try again.
4 Follow the instructions on the screen to complete the installation.
82
Troubleshooting Tools
book.book Page 83 Wednesday, December 5, 2007 11:19 AM
Removing and Installing Parts
4
CAUTION: To guard against electrical shock, laceration by moving fan blades, or
other unexpected injuries, always unplug your computer from the electrical outlet
before opening the cover.
CAUTION: Do not operate your computer with any cover(s) (including computer
covers, bezels, filler brackets, front-panel inserts, and so on.) removed.
CAUTION: Some of the parts described in this chapter may be replaceable by a
certified service technician only and are not custom replaceable.
Before You Begin
This chapter provides procedures for removing and installing the components
in your computer. Unless otherwise noted, each procedure assumes that the
following conditions exist:
•
You have performed the steps in "Turning Off Your Computer" on page 84
and "Before Working Inside Your Computer" on page 84.
•
You have read the safety information in the Dell™ Product Information Guide.
•
A component can be replaced or—if purchased separately—installed by
performing the removal procedure in reverse order.
Recommended Tools
The procedures in this document may require the following tools:
•
Small flat-blade screwdriver
•
Small Phillips screwdriver
•
Small plastic scribe
•
Flash BIOS executable update program on the Dell Support website at
support.dell.com
Removing and Installing Parts
83
book.book Page 84 Wednesday, December 5, 2007 11:19 AM
Turning Off Your Computer
NOTICE: To avoid losing data, save and close any open files and exit any open
programs before you turn off your computer.
1 Save and close any open files and exit any open programs.
2 Click Start
, click the arrow
, and then click Shut Down.
The computer turns off after the operating system shutdown process finishes.
3 Ensure that the computer and any attached devices are turned off. If your
computer and attached devices did not automatically turn off when you
shut down your operating system, press and hold the power button for at
least 8 to 10 seconds until the computer turns off.
Before Working Inside Your Computer
Use the following safety guidelines to help protect your computer from
potential damage and to help to ensure your own personal safety.
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTICE: Handle components and cards with care. Do not touch the components
or contacts on a card. Hold a card by its edges or by its metal mounting bracket.
Hold a component such as a processor by its edges, not by its pins.
NOTICE: Only a certified service technician should perform repairs on your
computer. Damage due to servicing that is not authorized by Dell is not covered by
your warranty.
NOTICE: When you disconnect a cable, pull on its connector or on its pull-tab, not
on the cable itself. Some cables have connectors with locking tabs; if you are
disconnecting this type of cable, press in on the locking tabs before you disconnect
the cable. As you pull connectors apart, keep them evenly aligned to avoid bending
any connector pins. Also, before you connect a cable, ensure that both connectors
are correctly oriented and aligned.
NOTICE: To disconnect a network cable, first unplug the cable from your computer
and then unplug the cable from the network device.
84
Removing and Installing Parts
book.book Page 85 Wednesday, December 5, 2007 11:19 AM
1 Disconnect all telephone or network cables from the computer.
NOTICE: To avoid damaging the system board, you must remove the main battery
before you service the computer.
2 Disconnect your computer and all attached devices from their
electrical outlets.
3 Press the power button to ground the system board.
CAUTION: To guard against electrical shock, laceration by moving fan blades, or
other unexpected injuries, always unplug your computer from the electrical outlet
before opening the cover.
4 Open the computer cover.
NOTICE: Before touching anything inside your computer, ground yourself by
touching an unpainted metal surface, such as the metal at the back of the computer.
While you work, periodically touch an unpainted metal surface to dissipate static
electricity, which could harm internal components.
Removing the Computer Cover
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, laceration by moving fan blades, or
other unexpected injuries, always unplug your computer from the electrical outlet
before opening the cover.
1 Follow the procedures in "Before You Begin" on page 83.
NOTE: Ensure that sufficient space exists to support the removed cover.
NOTICE: Ensure that you are working on a level, protected surface to avoid
scratching either the computer or the surface on which it is resting.
2 Lay your computer on its side with the computer cover facing up.
3 Remove the two screws securing the cover, using a flat-blade screwdriver.
Removing and Installing Parts
85
book.book Page 86 Wednesday, December 5, 2007 11:19 AM
1
2
1 computer cover
2
screws (2)
4 Release the computer cover by pulling it away from the front of the
computer and lifting it up.
5 Set the cover aside in a secure location.
Removing the Support Bracket
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
1 Follow the procedures in "Before You Begin" on page 83.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 85).
3 Release the card retention bracket by lifting the card retention release lever up.
86
Removing and Installing Parts
book.book Page 87 Wednesday, December 5, 2007 11:19 AM
4 Remove any cable(s) attached to the support bracket.
5 Pivot the support bracket and lift it off the hinge tabs.
6 Set it aside in a secure location.
3
1
2
1
support bracket
2
card retention bracket
3 card retention release lever
Removing and Installing Parts
87
book.book Page 88 Wednesday, December 5, 2007 11:19 AM
Inside View of Your Computer
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
1
2
3
6
4
88
5
1
power supply
2
hard drive
4
floppy drive or Media
Card Reader
(optional)
5
CD or DVD drive 6
Removing and Installing Parts
3
front I/O panel
chassis fan
book.book Page 89 Wednesday, December 5, 2007 11:19 AM
System Board Components
1
2
3
4
5
6
31
7
8
30
9
29
28
10
27
11
26
25
24
12
23
13
14
22
21
20
19
18
17
16
15
Removing and Installing Parts
89
book.book Page 90 Wednesday, December 5, 2007 11:19 AM
1
power for cpu
(ATX_CPU)
2
processor socket
(CPU)
3
processor fan
connector
(CPU_FAN)
4
memory module
connectors
(DIMM_2)
5
memory module
connectors
(DIMM_1)
6
memory module
connectors
(DIMM_4)
7
memory module
connectors
(DIMM_3)
8
main power connector
(ATX_POWER)
9
floppy drive
connector (FLOPPY)
10 serial ATA drive
connectors (SATA3)
11 serial ATA drive
connectors (SATA2)
12 password jumper
(CLEAR_PW)
13 CMOS jumper
(CLEAR CMOS)
14 front panel connector
(F_PANEL)
15 serial ATA drive
connectors (SATA1)
16 serial ATA drive
connectors (SATA0)
17 front USB connector
(F_USB3)
18 front USB connector
(F_USB2)
19 FlexBay connector
(F_USB1)
20 PCI connector (PCI3)
21 PCI connector
(PCI2)
22 IEEE connector
23 front audio
(F_AUDIO)
24
25 PCI Express x1
connector (PCIE_X1)
26 PCI Express x16
connector
(PCIE_x16)
27 audio connectors
28 one LAN and two
USB connectors
29 two USB connectors
30 chassis fan connector
(CHASSIS_FAN)
31 video connector
(VGA)
90
Removing and Installing Parts
battery socket
book.book Page 91 Wednesday, December 5, 2007 11:19 AM
Power Supply DC Connector Pin Assignments
DC Power Connector P1
13 14 15 16 17 18 19 20 21 22 23 24
1
2
3
4
5
6
7
8
9 10 11 12
Removing and Installing Parts
91
book.book Page 92 Wednesday, December 5, 2007 11:19 AM
Pin Number
Signal name
Wire Color
Wire Size
1
3.3 V
Orange
20 AWG
2
3.3 V
Orange
20 AWG
3
RTN
Black
20 AWG
4
5V
Red
20 AWG
5
RTN
Black
20 AWG
6
5V
Red
20 AWG
7
RTN
Black
20 AWG
8
POK
Gray
22 AWG
9
5 V AUX
Purple
20 AWG
10
+12 V
Yellow
20 AWG
11
+12 V
Yellow
20 AWG
12
3.3 V
Orange
20 AWG
13
3.3 V
Orange
20 AWG
14
-12 V
Blue
22 AWG
15
RTN
Black
20 AWG
16
PS_ON
Green
22 AWG
17
RTN
Black
20 AWG
18
RTN
Black
20 AWG
19
RTN
Black
20 AWG
20
OPEN
21
5V
Red
20 AWG
22
5V
Red
20 AWG
23
5V
Red
20 AWG
24
RTN
Black
20 AWG
92
Removing and Installing Parts
book.book Page 93 Wednesday, December 5, 2007 11:19 AM
DC Power Connector P2
3
1
4
2
Pin Number
Signal Name
18-AWG Wire
1
GND
Black
2
GND
Black
3
+12 VADC
Yellow
4
+12 VADC
Yellow
DC Power Connectors P3, P5, and P6
Pin Number
Signal name
18-AWG Wire
1
+3.3 VDC
Orange
2
GND
Black
3
+5 VDC
Red
4
GND
Black
5
+12 VBDC
White
Removing and Installing Parts
93
book.book Page 94 Wednesday, December 5, 2007 11:19 AM
DC Power Connectors P4
Pin Number
Signal Name
22-AWG Wire
1
+5 VCD
Red
2
GND
Black
3
GND
Black
4
+12 VDC
Yellow
Memory
You can increase your computer memory by installing memory modules on
the system board. Your computer supports DDR2 memory. For additional
information on the type of memory supported by your computer, see
"Memory" on page 149.
NOTICE: Do not install ECC or buffered memory modules. Only unbuffered,
non-ECC memory is supported.
94
Removing and Installing Parts
book.book Page 95 Wednesday, December 5, 2007 11:19 AM
Memory Installation Guidelines
•
DIMM connectors must be populated in a numerical order, beginning with
connectors DIMM_1 and DIMM_2, then connectors DIMM_3 and DIMM_4.
If a single DIMM is installed, you must install it in connector DIMM_1.
•
For best performance, memory modules should be installed in pairs of matched
memory size, speed, and technology. If the memory modules are not installed in
matched pairs, the computer will operate, but with a slight reduction in
performance. (See the label on the module to determine the module’s
capacity.) For example, if you install a mixed pair of DDR2 667-MHz and
DDR2 800-MHz memory, the modules function at the slowest speed installed.
2
1
1
Pair A: matched pair of memory
modules in connectors DIMM_1
and DIMM_2
2
Pair B: matched pair of memory
modules in connectors DIMM_3
and DIMM_4
NOTICE: If you remove your original memory modules from the computer during a
memory upgrade, keep them separate from any new modules that you may have,
even if you purchased the new modules from Dell. If possible, do not pair an original
memory module with a new memory module. Otherwise, your computer may not
start properly. You should install your original memory modules in pairs either in
DIMM connectors 1 and 2 or DIMM connectors 3 and 4.
NOTE: Memory purchased from Dell is covered under your computer warranty.
Removing and Installing Parts
95
book.book Page 96 Wednesday, December 5, 2007 11:19 AM
Installing Memory
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CAUTION: Before installing memory, you must remove the PCI Express x16 card.
See "Cards" on page 98.
NOTICE: To prevent static damage to components inside your computer, discharge
static electricity from your body before you touch any of your computer’s electronic
components. You can do so by touching an unpainted metal surface on the
computer chassis.
1 Follow the procedures in "Before You Begin" on page 83.
2 Press the securing clip at each end of the memory module connector.
1
2
3
1 memory connector farthest
from processor (DIMM_2)
96
Removing and Installing Parts
2
securing clips (2)
3
connector
book.book Page 97 Wednesday, December 5, 2007 11:19 AM
3 Align the notch on the bottom of the module with the crossbar in the
connector.
3
2
1
4
1
cutouts (2)
2
memory module
3
notch
4
crossbar
NOTICE: To avoid damage to the memory module, press the module straight down
into the connector while you apply equal force to each end of the module.
4 Insert the module into the connector until the module snaps into position.
If you insert the module correctly, the securing clips snap into the cutouts
at each end of the module.
5 Replace the PCI Express x16 card (see "Cards" on page 98).
6 Replace the computer cover.
NOTICE: To connect a network cable, first plug the cable into the network device
and then plug it into the computer.
7 Connect your computer and devices to electrical outlets, and turn them on.
Removing and Installing Parts
97
book.book Page 98 Wednesday, December 5, 2007 11:19 AM
8 Right-click the My Computer icon and click Properties.
9 Click the General tab.
10 To verify that the memory is installed correctly, check the amount of
memory (RAM) listed.
Removing Memory
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTICE: Before removing memory, you must remove the PCI Express x16 card.
See "Cards" on page 98.
NOTICE: To prevent static damage to components inside your computer, discharge
static electricity from your body before you touch any of your computer’s electronic
components. You can do so by touching an unpainted metal surface on the
computer chassis.
1 Follow the procedures in "Before You Begin" on page 83.
2 Press out the securing clip at each end of the memory module connector.
3 Grasp the module at the end of the board and lift up.
4 Replace the PCI Express x16 card (see "Cards" on page 98).
Cards
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge
static electricity from your body before you touch any of your computer’s electronic
components. You can do so by touching an unpainted metal surface on the
computer chassis.Your Dell™ computer provides the following slots for PCI and
PCI Express cards:
•
One PCI Express x16 card slot (SLOT1)
•
One PCI Express x1 card slot (SLOT2)
•
Two PCI card slots (SLOT3, SLOT4)
See "System Board Components" on page 89 for card slot location.
98
Removing and Installing Parts
book.book Page 99 Wednesday, December 5, 2007 11:19 AM
PCI and PCI Express Cards
Your computer supports two PCI cards, one PCI Express x16 card and one
PCI Express x1 card.
•
If you are installing or replacing a card, follow the procedures in the next section.
•
If you are removing but not replacing a card, see "Removing a PCI/PCI
Express Card" on page 103.
•
If you are replacing a card, remove the current driver for the card from the
operating system.
Installing a PCI/PCI Express Card
1 Follow the procedures in "Before You Begin" on page 83.
2 Remove the computer cover (see "Removing the Computer Cover" on page 85).
2
1
card retention bracket
2
1
card retention release lever
Removing and Installing Parts
99
book.book Page 100 Wednesday, December 5, 2007 11:19 AM
3 Release the card retention bracket by lifting the card retention release lever up.
4 Remove the support bracket (see "Removing the Support Bracket" on page 86).
5 If you are installing a new card, remove the filler panel.
6 If you are replacing a card that is already installed in the computer, remove
the card.
If necessary, disconnect any cables connected to the card.
•
For PCI card, grasp the card by its top corners, and ease it out of its
connector.
•
For PCI Express card, pull the securing tab, grasp the card by its top
corners, and then ease it out of its connector.
NOTE: The position of the card shown in the illustration is indicative and may
vary from the original.
7 Prepare the card for installation.
See the documentation that came with the card for information on
configuring the card, making internal connections, or otherwise
customizing it for your computer.
CAUTION: Some network adapters automatically start the computer when they
are connected to a network.To guard against electrical shock, laceration by
moving fan blades, or other unexpected injuries, always unplug your computer
from the electrical outlet before installing any cards.
8 Place the card in the connector and press down firmly. Ensure that the card
is fully seated in the slot.
100
Removing and Installing Parts
book.book Page 101 Wednesday, December 5, 2007 11:19 AM
3
4
2
5
6
1
1 alignment bar
2
fully-seated card
3
not fully-seated card
4 alignment guide
5
bracket within slot
6
bracket caught outside of slot
9 If you are installing the PCI Express card into the x16 card connector,
position the card so the securing slot is aligned with the securing tab.
10 Place the card in the connector and press down firmly. Ensure that the card
is fully seated in the slot.
1
3
4
2
5
1
PCI Express x16 card
2
4
PCI Express x1 card slot 5
securing tab
3
PCI Express x1 card
PCI Express x16 card slot
Removing and Installing Parts
101
book.book Page 102 Wednesday, December 5, 2007 11:19 AM
11 Fix the support bracket and then press down the card retention bracket to
seat it on its slot ensuring that:
•
The guide clamp is aligned with the guide notch.
•
The tops of all cards and filler brackets are flush with the alignment bar.
•
The notch in the top of the card or filler bracket fits around the
alignment guide.
4
3
2
1
1
PCI card slot
2
PCI card
3
card retention bracket
4
card retention release lever
12 Connect any cables that should be attached to the card.
See the documentation for the card for information about the card’s cable
connections.
NOTICE: Do not route card cables over or behind the cards. Cables routed over the
cards can prevent the computer cover from closing properly or cause damage to
the equipment.
NOTICE: To connect a network cable, first plug the cable into the network device
and then plug it into the computer.
102
Removing and Installing Parts
book.book Page 103 Wednesday, December 5, 2007 11:19 AM
13 Replace the computer cover, reconnect the computer and devices to
electrical outlets, and then turn them on.
14 If you installed a sound card:
a
Enter system setup (see "System Setup" on page 154), go to Onboard
Devices and select Integrated Audio, and then change the setting to Off.
b
Connect external audio devices to the sound card’s connectors. Do
not connect external audio devices to the microphone,
speaker/headphone, or line-in connectors on the back panel (see "Back
Panel Connectors" on page 19).
15 If you installed an add-in network adapter and want to disable the
integrated network adapter:
a
Enter system setup (see "System Setup" on page 154), go to Onboard
Devices and select Integrated NIC, and then change the setting to Off.
b
Connect the network cable to the add-in network adapter’s
connectors. Do not connect the network cable to the integrated
connector on the back panel (see "Back Panel Connectors" on
page 19).
16 Install any drivers required for the card as described in the card
documentation.
Removing a PCI/PCI Express Card
1 Follow the procedures in "Before You Begin" on page 83.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 85).
3 Remove the support bracket (see "Removing the Support Bracket" on
page 86).
4 Lift the card retention bracket.
5 If you are replacing a card that is already installed in the computer, remove
the card.
If necessary, disconnect any cables connected to the card.
•
•
For PCI card, grasp the card by its top corners, and ease it out of its
connector.
For PCI Express card, pull the securing tab, grasp the card by its top
corners, and then ease it out of its connector.
Removing and Installing Parts
103
book.book Page 104 Wednesday, December 5, 2007 11:19 AM
6 If you are removing the card permanently, install a filler bracket in the
empty card-slot opening.
NOTE: Installing filler brackets over empty card-slot openings is necessary to
maintain FCC certification of the computer. The brackets also keep dust and
dirt out of your computer.
7 Fix the card retention bracket by pressing it down.
NOTICE: To connect a network cable, first plug the cable into the network device
and then plug it into the computer.
8 Replace the card retention bracket, ensuring that:
•
The guide clamp is aligned with the guide notch.
•
The tops of all cards and filler brackets are flush with the alignment
bar.
•
The notch in the top of the card or filler bracket fits around the
alignment guide.
9 Replace the computer cover, reconnect the computer and devices to
electrical outlets, and then turn them on.
10 Remove the card’s driver from the operating system.
11 If you removed a sound card:
a
Enter system setup (see "System Setup" on page 154), go to Onboard
Devices and select Integrated Audio, and then change the setting to On.
b
Connect external audio devices to the audio connectors on the back
panel of the computer (see "Back Panel Connectors" on page 19).
12 If you removed an add-in network connector:
104
a
Enter system setup (see "System Setup" on page 154), go to Onboard
Devices and select Integrated NIC, and then change the setting to On.
b
Connect the network cable to the integrated connector on the back
panel of the computer (see "Back Panel Connectors" on page 19).
Removing and Installing Parts
book.book Page 105 Wednesday, December 5, 2007 11:19 AM
Bezel
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, laceration by moving fan blades, or
other unexpected injuries, always unplug your computer from the electrical outlet
before opening the cover.
Removing the Bezel
1 Follow the procedures in "Before You Begin" on page 83.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 85).
1
2
3
1 bezel bottom tabs (3)
2 bezel top tabs (3)
3 bezel
3 Grasp and lift the bezel tabs one at a time to release it from the front panel.
4 Set aside the bezel in a secure location.
Removing and Installing Parts
105
book.book Page 106 Wednesday, December 5, 2007 11:19 AM
Replacing the Bezel
1 Align and insert the bottom bezel tabs into the front panel hinges.
1
2
3
1
bezel bottom tabs (3)
2
bezel top tabs (3)
3
bezel
2 Rotate the bezel toward the computer until it snaps into place on the
front panel.
Drives
Your computer supports a combination of these devices:
106
•
Up to two serial ATA hard drives
•
One optional floppy drive or an optional Media Card Reader
•
One CD or DVD drive
Removing and Installing Parts
book.book Page 107 Wednesday, December 5, 2007 11:19 AM
1
2
3
6
4
5
1
power supply
2
hard drive
3
front I/O panel
4
floppy drive or Media Card
Reader (optional)
5
CD or DVD drive
6
chassis fan
Recommended Drive Cable Connections
•
Connect serial ATA hard drives to connectors labeled "SATA0" or "SATA1"
on the system board.
•
Connect serial ATA CD or DVD drives to connectors labeled "SATA2" or
"SATA3" on the system board.
Connecting Drive Cables
When you install a drive, you connect two cables—a DC power cable and a
data cable—to the back of the drive.
Power Connector
1
2
1 power cable
2
power input connector
Removing and Installing Parts
107
book.book Page 108 Wednesday, December 5, 2007 11:19 AM
Drive Interface Connectors
The drive cable connectors are keyed for correct insertion. Properly align the
cable connector key on the cable and the drive before connecting.
Serial ATA Connector
1
2
1 interface cable
2
interface connector
Connecting and Disconnecting Drive Cables
When connecting and disconnecting a serial ATA data cable, disconnect the
cable using the pull-tab.
The serial ATA interface connectors are keyed for correct insertion; that is, a
notch or a missing pin on one connector matches a tab or a filled-in hole on
the other connector.
Hard Drives
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, laceration by moving fan blades, or
other unexpected injuries, always unplug your computer from the electrical outlet
before opening the cover.
NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set
the drive on a surface, such as a foam pad, that will sufficiently cushion it.
NOTICE: If you are replacing a hard drive that contains data you want to keep,
back up your files before you begin this procedure.
108
Removing and Installing Parts
book.book Page 109 Wednesday, December 5, 2007 11:19 AM
Check the documentation for the drive to verify that it is configured for
your computer.
Removing a Hard Drive
1 Follow the procedures in "Before You Begin" on page 83.
2 Remove the computer cover (see "Removing the Computer Cover" on page 85).
3 Remove the support bracket (see "Removing the Support Bracket" on page 86).
4 Disconnect the power and data cables from the drive.
1
2
5
3
4
1 serial ATA data cable
2
hard drive
4 system board connector
5
shoulder screws (4)
3
power cable
5 Disconnect the data cable from the system board.
6 Press in on the tab on the side of the drive and slide the drive out and up to
remove the drive from the chassis.
Removing and Installing Parts
109
book.book Page 110 Wednesday, December 5, 2007 11:19 AM
7 If removing this drive changes the drive configuration, then be sure to
reflect these changes in system setup. When you restart your computer,
enter system setup (see "System Setup" on page 154), then go to the
"Drives" section of the system setup and under Drive 0 through 3, set the
Drive to the correct configuration.
8 Replace the support bracket (see "Replacing the Support Bracket" on
page 146).
9 Replace the computer cover (see "Replacing the Computer Cover" on
page 147).
10 Connect computer and other devices to an electrical outlet.
Installing a Hard Drive
1 Follow the procedures in "Before You Begin" on page 83.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 85).
3 Remove the support bracket (see "Removing the Support Bracket" on
page 86).
4 Check the documentation for the drive to verify that it is configured for
your computer.
5 Attach the shoulder screws to the hard drive.
6 Connect the power and data cables to the drive.
7 Connect the data cable to the system board.
8 Slide the hard drive into the hard drive bay.
110
Removing and Installing Parts
book.book Page 111 Wednesday, December 5, 2007 11:19 AM
1
2
1
hard drive
2
shoulder screws (4)
9 Check all cables to be certain that they are properly connected and firmly
seated.
10 Replace the support bracket (see "Replacing the Support Bracket" on
page 146).
11 Replace the computer cover (see "Replacing the Computer Cover" on
page 147).
NOTICE: To connect a network cable, first plug the cable into the network port or
device and then plug it into the computer.
12 Connect your computer and devices to electrical outlets, and then turn
them on.
13 See the documentation that came with the drive for instructions on
installing any software required for drive operation.
14 Check the system setup for drive configuration changes (see "Entering
System Setup" on page 154).
Removing and Installing Parts
111
book.book Page 112 Wednesday, December 5, 2007 11:19 AM
Installing a Second Hard Drive (Optional)
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, laceration by moving fan blades, or
other unexpected injuries, always unplug your computer from the electrical outlet
before opening the cover.
NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set
the drive on a surface, such as a foam pad, that will sufficiently cushion it.
1 Follow the procedures in "Before You Begin" on page 83.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 85).
3 Remove the support bracket (see "Removing the Support Bracket" on
page 86).
4 Check the documentation for the drive to verify that it is configured for
your computer.
5 Remove the first hard drive (see "Removing a Hard Drive" on page 109).
6 Attach the shoulder screws to the second hard drive.
7 Connect the power and data cables to the drive.
8 Connect the data cable to the system board.
9 Slide the second hard drive into the second hard drive bay.
10 Install the first hard drive (see "Installing a Hard Drive" on page 110).
11 Check all cables to be certain that they are properly connected and
firmly seated.
112
Removing and Installing Parts
book.book Page 113 Wednesday, December 5, 2007 11:19 AM
1
2
1
hard drive
2
shoulder screws (4)
12 Replace the support bracket (see "Replacing the Support Bracket" on page 146).
13 Replace the computer cover (see "Replacing the Computer Cover" on page 147).
NOTICE: To connect a network cable, first plug the cable into the network port or
device and then plug it into the computer.
14 Connect your computer and devices to electrical outlets, and then turn
them on.
15 See the documentation that came with the drive for instructions on
installing any software required for drive operation.
16 Check the system setup for drive configuration changes (see "Entering
System Setup" on page 154).
Floppy Drive
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, laceration by moving fan blades, or
other unexpected injuries, always unplug your computer from the electrical outlet
before opening the cover.
NOTE: If you are adding a floppy drive, see "Installing a Floppy Drive" on page 116.
Removing and Installing Parts
113
book.book Page 114 Wednesday, December 5, 2007 11:19 AM
Removing a Floppy Drive
1 Follow the procedures in "Before You Begin" on page 83.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 85).
3 Remove the bezel (see "Removing the Bezel" on page 105).
4 Remove the CD or DVD drive (see "Removing a CD or DVD Drive" on
page 124).
5 Disconnect the power and data cables from the back of the floppy drive.
NOTE: If you have installed a PCI Express x16 card, this card may cover the
floppy-drive connectors. Remove this card before disconnecting the
floppy-drive cables (see "Removing a PCI/PCI Express Card" on page 103)
6 Disconnect the data cable from the system board.
7 Press the two spring clamps and slide out the floppy drive along with the
FlexBay drive cage from the FlexBay slot.
*1
2
3
*Not present on all computers.
1
114
floppy drive
2
spring clamp (2)
Removing and Installing Parts
3
CD or DVD drive
book.book Page 115 Wednesday, December 5, 2007 11:19 AM
1
2
4
3
1
screws (2)
2
spring clamp (2)
3
floppy drive
4
FlexBay drive cage
8 Remove the two screws holding the floppy drive in the FlexBay drive cage.
9 Lift the floppy drive to separate it from the FlexBay drive cage.
10 Slide the FlexBay drive cage in the FlexBay slot till it snaps in place.
11 Replace the CD or DVD drive (see "Installing a CD or DVD Drive" on
page 125).
12 Reinstall the FlexBay drive insert (see "Replacing the FlexBay Drive Insert"
on page 119).
13 Replace the bezel (see "Replacing the Bezel" on page 106).
14 Replace the computer cover (see "Replacing the Computer Cover" on
page 147).
15 Connect your computer and devices to electrical outlets, and then turn
them on.
16 Check the system setup for the appropriate diskette Drive Option changes
(see "Entering System Setup" on page 154).
Removing and Installing Parts
115
book.book Page 116 Wednesday, December 5, 2007 11:19 AM
Installing a Floppy Drive
1 Follow the procedures in "Before You Begin" on page 83.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 85).
3 Remove the bezel (see "Removing the Bezel" on page 105).
4 Remove the CD or DVD drive (see "Removing a CD or DVD Drive" on
page 124).
5 Remove the FlexBay drive insert (see "Removing the FlexBay Drive Insert"
on page 118).
6 Press the two spring clamps and slide out the FlexBay drive cage from the
front of the system (see "Removing a Floppy Drive" on page 114).
7 Place the floppy drive in the FlexBay drive cage and slide it towards the
cage notch to align the cage notch with the notch holes in the floppy drive.
1
2
3
4
5
6
1
floppy drive
2
screws (2)
3
spring clamp (2)
4
notch hole (2)
5
cage notch (2)
6
floppy drive cage
8 Align the two screw holes on the floppy drive with the FlexBay drive cage.
9 Tighten the two screws to secure the floppy drive in the FlexBay drive cage.
116
Removing and Installing Parts
book.book Page 117 Wednesday, December 5, 2007 11:19 AM
10 Slide the FlexBay drive cage along with the floppy drive in the FlexBay slot
till it snaps in place.
*1
1
floppy drive
2
2
3
spring clamp
3
CD or DVD drive
11 Attach the power and data cables to the floppy drive.
12 Connect the other end of the data cable to the connector labeled
"FLOPPY" on the system board (see "System Board Components" on
page 89) and route the cable through the clip on the shroud.
13 Check all cable connections, and fold cables out of the way to avoid
blocking airflow between the fan and cooling vents.
14 Replace the CD or DVD drive. (see "Installing a CD or DVD Drive" on
page 125).
15 Replace the bezel (see "Replacing the Bezel" on page 106).
16 Replace the computer cover (see "Replacing the Computer Cover" on
page 147).
NOTICE: To connect a network cable, first plug the cable into the network device
and then plug it into the computer.
Removing and Installing Parts
117
book.book Page 118 Wednesday, December 5, 2007 11:19 AM
17 Connect your computer and devices to their electrical outlets, and turn
them on.
See the documentation that came with the drive for instructions on
installing any software required for drive operation.
18 Enter system setup (see "System Setup" on page 154) and select the
appropriate Diskette Drive option.
19 Verify that your computer works correctly by running the Dell Diagnostics
(see "Dell Diagnostics" on page 70).
Removing the FlexBay Drive Insert
1 Gently press on the insert lever outward to release the lock.
2 Slide the FlexBay drive insert in the direction of the insert lever.
3 Pull the FlexBay drive insert away from the bezel.
1
2
3
1
118
bezel
2
insert lever
Removing and Installing Parts
3
FlexBay drive insert
book.book Page 119 Wednesday, December 5, 2007 11:19 AM
Replacing the FlexBay Drive Insert
1 Align the FlexBay drive insert in place.
2 Push the insert lever towards the bezel till it snaps in place.
1
2
3
1
bezel
2
insert lever
3
FlexBay drive insert
NOTE: To comply with FCC regulations, it is recommended that you replace the
FlexBay drive insert whenever the floppy drive is removed from the computer.
Media Card Reader
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, laceration by moving fan blades, or
other unexpected injuries, always unplug your computer from the electrical outlet
before opening the cover.
Removing a Media Card Reader
1 Follow the procedures in "Before You Begin" on page 83.
2 Remove the computer cover (see "Removing the Computer Cover" on page 85).
3 Remove the bezel (see "Removing the Bezel" on page 105).
4 Remove the CD or DVD drive (see "Removing a CD or DVD Drive" on
page 124).
5 Disconnect the FlexBay USB cable and the power cable from the back of
the Media Card Reader and from the internal USB connector on the
system board (see "System Board Components" on page 89).
Removing and Installing Parts
119
book.book Page 120 Wednesday, December 5, 2007 11:19 AM
6 Press the two spring clamps and slide out the Media Card Reader along
with the FlexBay drive cage from the FlexBay slot.
*1
2
3
*Not present on all computers.
1
Media Card Reader
2
spring clamp
3
CD or DVD drive
7 Remove the two screws holding the floppy drive in the floppy drive cage.
8 Lift the Media Card Reader to separate it from the FlexBay drive cage.
1
4
2
3
120
1
screws (2)
2
spring clamp (2)
3
Media Card Reader
4
FlexBay drive cage
Removing and Installing Parts
book.book Page 121 Wednesday, December 5, 2007 11:19 AM
9 Slide the FlexBay drive cage in the FlexBay slot till it snaps in place.
10 Replace the CD or DVD drive. (see "Installing a CD or DVD Drive" on
page 125).
11 Reinstall the FlexBay drive insert (see "Replacing the FlexBay Drive Insert"
on page 119).
12 Replace the bezel (see "Replacing the Bezel" on page 106).
13 Replace the computer cover (see "Replacing the Computer Cover" on
page 147).
14 Connect your computer and devices to electrical outlets, and then turn
them on.
Installing a Media Card Reader
1 Follow the procedures in "Before You Begin" on page 83.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 85).
3 Remove the bezel (see "Removing the Bezel" on page 105).
4 Remove the CD or DVD drive (see "Removing a CD or DVD Drive" on
page 124).
5 Remove the Media Card Reader from its packaging.
6 Remove the FlexBay drive insert (see "Removing the FlexBay Drive Insert"
on page 118).
7 Press the two spring clamps and slide out the FlexBay drive cage from the
front of the system.
Removing and Installing Parts
121
book.book Page 122 Wednesday, December 5, 2007 11:19 AM
1
2
3
4
1
Media Card Reader 2
4
notch hole (2)
5
5
screws (2)
3 spring clamp (2)
cage notch (2)
6 floppy drive cage
6
8 Place the Media Card Reader in the FlexBay drive cage and slide it towards
the cage notch to align the cage notch with the notch holes in the floppy
drive.
9 Align the two screw holes on the floppy drive with the FlexBay drive cage.
10 Tighten the two screws to secure the floppy drive in the FlexBay drive cage.
11 Slide the FlexBay drive cage along with the floppy drive in the FlexBay slot
till it snaps in place.
122
Removing and Installing Parts
book.book Page 123 Wednesday, December 5, 2007 11:19 AM
1
1
Media Card Reader
3
2
2
spring clamp
3
CD or DVD drive
NOTE: Ensure that the Media Card Reader is installed before the FlexBay
cable is connected.
12 Connect the FlexBay USB cable to the back of the Media Card Reader and
to the internal USB connector on the system board (see "System Board
Components" on page 89).
13 Replace the CD or DVD drive. (see "Installing a CD or DVD Drive" on
page 125).
14 Replace the bezel (see "Replacing the Bezel" on page 106).
15 Replace the computer cover (see "Replacing the Computer Cover" on
page 147).
16 Connect your computer and devices to electrical outlets, and then turn
them on.
CD or DVD Drive
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions located in the Product Information Guide.
CAUTION: To guard against electrical shock, laceration by moving fan blades, or
other unexpected injuries, always unplug your computer from the electrical outlet
before opening the cover.
Removing and Installing Parts
123
book.book Page 124 Wednesday, December 5, 2007 11:19 AM
Removing a CD or DVD Drive
1 Follow the procedures in "Before You Begin" on page 83.
2 Remove the computer cover (see "Removing the Computer Cover" on page 85).
3 Remove the bezel (see "Removing the Bezel" on page 105).
4 Disconnect the CD or DVD drive data cable from the system board
connector.
5 Disconnect the power cable and the CD or DVD drive data cable from the
back of the drive.
6 Pull the lever gently to release the CD or DVD drive.
7 Slide the CD or DVD drive out through the front of the computer.
1
2
1
lever
2
CD or DVD drive
8 Replace the bezel (see "Replacing the Bezel" on page 106).
9 Replace the computer cover (see "Replacing the Computer Cover" on
page 147).
10 Connect your computer and devices to electrical outlets, and then turn
them on.
11 Configure the drives in system setup (see "Entering System Setup" on
page 154).
124
Removing and Installing Parts
book.book Page 125 Wednesday, December 5, 2007 11:19 AM
Installing a CD or DVD Drive
1 Follow the procedures in "Before You Begin" on page 83.
2 Remove the computer cover (see "Removing the Computer Cover" on page 85).
3 Remove the bezel (see "Removing the Bezel" on page 105).
1
2
1 shoulder screws (2) 2 CD or DVD drive
4 Fix the two shoulder screws on the CD or DVD drive.
5 Align the shoulder screw of the CD or DVD drive with the slots in the CD
or DVD drive bay.
6 Gently slide the CD or DVD drive till it snaps in place.
1
1
CD or DVD drive
Removing and Installing Parts
125
book.book Page 126 Wednesday, December 5, 2007 11:19 AM
7 Connect the power and data cables to the drive.
8 Connect the data cable to the system board connector on the system
board.
9 Replace the bezel (see "Replacing the Bezel" on page 106).
10 Replace the computer cover (see "Replacing the Computer Cover" on page 147).
NOTICE: To connect a network cable, first plug the cable into the network device
and then plug it into the computer.
11 Connect your computer and devices to their electrical outlets, and turn
them on.
See the documentation that came with the drive for instructions on
installing any software required for drive operation.
12 Enter system setup (see "System Setup" on page 154) and select the
appropriate Drive option.
13 Verify that your computer works correctly by running the Dell Diagnostics
(see "Dell Diagnostics" on page 70).
Battery
Replacing the Battery
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge
static electricity from your body before you touch any of your computer’s electronic
components. You can do so by touching an unpainted metal surface on the
computer chassis.
A coin-cell battery maintains computer configuration, date, and time
information. The battery can last several years. If you have to repeatedly reset
time and date information after turning on the computer, replace the battery.
CAUTION: A new battery can explode if it is incorrectly installed. Replace the
battery only with the same or equivalent type recommended by the manufacturer.
Discard used batteries according to the manufacturer’s instructions.
126
Removing and Installing Parts
book.book Page 127 Wednesday, December 5, 2007 11:19 AM
To replace the battery:
1 Record all the screens in system setup (see "System Setup" on page 154) so
that you can restore the correct settings in step 11.
2 Follow the procedures in "Before You Begin" on page 83.
3 Remove the computer cover (see "Removing the Computer Cover" on page 85).
4 Locate the battery socket (see "System Board Components" on page 89).
5 Remove the support bracket (see "Removing the Support Bracket" on
page 86).
6 Carefully press the battery release lever away from the battery and the
battery will pop out.
7 Insert the new battery into the socket with the side labeled "+" facing up,
then snap the battery into place.
2
1
1 battery release lever
2
battery (positive side)
8 Replace the support bracket (see "Replacing the Support Bracket" on page 146).
9 Replace the computer cover (see "Replacing the Computer Cover" on page 147).
NOTICE: To connect a network cable, first plug the cable into the network device
and then plug it into the computer.
10 Connect your computer and devices to electrical outlets, and then turn
them on.
11 Enter system setup (see "System Setup" on page 154) and restore the
settings you recorded in step 1. Then go to the Maintenance section and
clear the low battery and other errors associated with the battery
replacement in the Event Log.
12 Properly dispose of the old battery.
See the Product Information Guide for battery disposal information.
Removing and Installing Parts
127
book.book Page 128 Wednesday, December 5, 2007 11:19 AM
Power Supply
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions located in the Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge
static electricity from your body before you touch any of your computer’s electronic
components. You can do so by touching an unpainted metal surface on the
computer chassis.
Replacing the Power Supply
1 Follow the procedures in "Before You Begin" on page 83.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 85).
3 Remove the support bracket (see "Removing the Support Bracket" on
page 86).
4 Disconnect the DC power cables from the system board and the drives.
Note the routing of the DC power cables underneath the tabs in the
computer chassis as you remove them from the system board and drives.
You must route these cables properly when you replace them to prevent
them from being pinched or crimped.
5 Remove the CD or DVD drive (see "Removing a CD or DVD Drive" on
page 124).
6 Remove the hard drive cable, CD or DVD drive data cable, front panel
ribbon cable, and any other cables from the securing clip on the side of the
power supply.
7 Remove the three screws that attach the power supply to the back of the
computer chassis.
128
Removing and Installing Parts
book.book Page 129 Wednesday, December 5, 2007 11:19 AM
2
1
1
power supply
2
screws (3)
8 Slide out the power supply and lift it out.
9 Slide the replacement power supply toward the back of the computer.
2
1
1
power supply
2
screws (3)
10 Replace and tighten all screws that secure the power supply to the back of
the computer chassis.
CAUTION: Failure to replace and tighten all screws may cause electrical shock as these
screws are a key part of the system grounding.
NOTICE: Route the DC power cables under the chassis tabs. The cables must be
properly routed to prevent the cables from being damaged.
Removing and Installing Parts
129
book.book Page 130 Wednesday, December 5, 2007 11:19 AM
11 Reconnect the DC power cables to the system board and drives.
12 Replace the CD or DVD drive (see "Installing a CD or DVD Drive" on
page 125).
13 Secure the hard drive cable, CD or DVD drive data cable, and the front
panel ribbon cable to the securing clip on the side of the power supply.
NOTE: Double-check all cable connections to make sure they are secure.
14 Replace the computer cover (see "Replacing the Computer Cover" on page 147).
NOTICE: To connect a network cable, first plug the cable into the network device
and then plug it into the computer.
15 Connect your computer and devices to an electrical outlet, and turn them on.
16 Verify that the computer works correctly by running the Dell Diagnostics
(see "Dell Diagnostics" on page 70).
Processor
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions located in the Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge
static electricity from your body before you touch any of your computer’s electronic
components. You can do so by touching an unpainted metal surface on the
computer chassis.
Removing the Processor
1 Follow the procedures in "Before You Begin" on page 83.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 85).
3 Carefully disconnect and move any cables that are routed over the heat
sink assembly.
4 Rotate the clamp lever 180 degrees counter-clockwise to release the clamp
grip from the bracket projection.
130
Removing and Installing Parts
book.book Page 131 Wednesday, December 5, 2007 11:19 AM
5 Release the clamp grip from the bracket projection on the opposite side.
CAUTION: Despite having a plastic shield, the heat sink assembly may be very
hot during normal operation. Be sure that it has had sufficient time to cool before
you touch it.
NOTICE: Strong thermal grease bond may exist between the processor and heat
sink. Do not use excessive force to separate the heat sink assembly from the
processor to avoid damaging the processor.
6 Rotate the heat sink assembly upward gently, and remove it from the
computer. Lay the heat sink assembly down on its top, with the thermal
grease facing upward.
1
2
7
3
4
5
6
1 fan
2
fan cover
3
heat sink
4 bracket
5
clamp grip
6
bracket projection
7 clamp lever
NOTICE: Unless a new heat sink is required for the new processor, reuse the
original heat sink assembly when you replace the processor.
7 Pull the release lever straight up until the processor is released.
Removing and Installing Parts
131
book.book Page 132 Wednesday, December 5, 2007 11:19 AM
1
2
3
1
processor
2
release lever
3
socket
NOTICE: Be careful not to bend any of the pins when you remove the processor.
Bending the pins can permanently damage the processor.
8 Remove the processor from the socket.
Leave the release lever extended in the release position so that the socket is
ready for the new processor.
NOTICE: After removing the processor, be careful not to get any thermal grease on
the processor pins. Thermal grease on the pins can permanently damage the
processor.
Installing the Processor
NOTICE: Ground yourself by touching an unpainted metal surface on the back of
the computer.
1 Follow the procedures in "Before You Begin" on page 83.
NOTICE: Be careful not to bend any of the pins when you unpack the processor.
Bending the pins can permanently damage the processor.
2 Unpack the new processor, being careful not to bend any of the processor pins.
132
Removing and Installing Parts
book.book Page 133 Wednesday, December 5, 2007 11:19 AM
3 Extend the release lever on the socket fully.
NOTICE: You must position the processor correctly in the socket to avoid
permanent damage to the processor and the computer when you turn on the
computer.
4 Align the pin-1 corner of the processor and socket.
3
2
1
4
1
processor pin-1 indicator
2 processor
3
release lever
4 socket
NOTICE: To avoid damage, ensure that the processor aligns properly with the
socket, and do not use excessive force when you install the processor.
5 Set the processor lightly in the socket and ensure that the processor is
positioned correctly.
6 While lightly pressing down on the processor, rotate the release lever back
toward the system board until it snaps into place, securing the processor.
7 Clean the thermal grease from the bottom of the heat sink.
NOTICE: Ensure that you apply new thermal grease. New thermal grease is critical
for ensuring adequate thermal bonding, which is a requirement for optimal
processor operation.
8 Apply the new thermal grease to the top of the processor.
NOTICE: Ensure that the floppy drive and audio cables are not routed so that they
are pinched when the heat sink assembly is installed.
Removing and Installing Parts
133
book.book Page 134 Wednesday, December 5, 2007 11:19 AM
9 Install the heat sink assembly:
a
Place the heat sink and fan assembly back onto the heat-sink assembly
bracket.
b
Ensure that the two clamp grips are aligned with the two bracket
projections.
c
Hold the heat sink fan assembly in place and rotate the clamp lever
180 degrees clockwise to secure the heat sink and fan assembly.
NOTICE: Ensure that the heat sink assembly is correctly seated and secure.
7
6
1
5
2
4
3
1
clamp lever
2
bracket projection
3
clamp grip
4
bracket
5
heat sink
6
fan cover
7
fan
10 Connect any cables disconnected before removing the heat sink assembly.
11 Replace the computer cover (see "Replacing the Computer Cover" on page 147).
12 Connect your computer and devices to an electrical outlet, and turn them on.
13 Verify that the computer works correctly by running the Dell Diagnostics
(see "Dell Diagnostics" on page 70).
134
Removing and Installing Parts
book.book Page 135 Wednesday, December 5, 2007 11:19 AM
I/O Panel
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, laceration by moving fan blades, or
other unexpected injuries, always unplug your computer from the electrical outlet
before opening the cover.
CAUTION: The heat sink assembly, power supply, and other components may be
very hot during normal operation. Be sure that they have had sufficient time to cool
before you touch them.
NOTICE: To prevent static damage to components inside your computer, discharge
static electricity from your body before you touch any of your computer’s electronic
components. You can do so by touching an unpainted metal surface on the
computer chassis.
Removing the I/O Panel
NOTE: Note the routing of all cables as you remove them so that you can re-route
them correctly when installing the new I/O panel.
1 Follow the procedures in "Before You Begin" on page 83.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 85).
3 Remove the bezel (see "Removing the Bezel" on page 105).
NOTICE: When sliding the I/O panel out of the computer, be extremely careful.
Carelessness may result in damage to the cable connectors and the cable
routing clips.
4 Disconnect all the cables that are connected to the I/O panel from the
system board.
5 Remove the screw that secures the I/O panel.
6 Slide the I/O panel down to release the I/O panel clamp from the I/O panel
clamp slot.
7 Carefully remove the I/O panel from the computer.
Removing and Installing Parts
135
book.book Page 136 Wednesday, December 5, 2007 11:19 AM
2
1
1
screw
2
I/O panel
Installing the I/O Panel
1 Place the I/O panel into the slot.
NOTICE: Take care not to damage the cable connectors and the cable routing clips
when sliding the I/O panel into the computer.
2 Align and slide the I/O panel clamp in the I/O panel clamp slot.
3 Replace and tighten the screw that secures the I/O panel.
4 Reconnect the cables to the system board.
5 Replace the bezel (see "Replacing the Bezel" on page 106).
6 Replace the computer cover (see "Replacing the Computer Cover" on
page 147).
7 Connect your computer and devices to an electrical outlet, and turn them on.
8 Verify that the computer works correctly by running the Dell Diagnostics
(see "Dell Diagnostics" on page 70).
136
Removing and Installing Parts
book.book Page 137 Wednesday, December 5, 2007 11:19 AM
1
1
I/O panel
2
2
3
I/O panel clamp
3
I/O panel clamp slot
Processor Fan
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, laceration by moving fan blades, or
other unexpected injuries, always unplug your computer from the electrical outlet
before opening the cover.
CAUTION: The heat sink assembly, power supply, and other components may be
very hot during normal operation. Be sure that they have had sufficient time to cool
before you touch them.
NOTICE: To prevent static damage to components inside your computer, discharge
static electricity from your body before you touch any of your computer’s electronic
components. You can do so by touching an unpainted metal surface on the
computer chassis.
Removing the Processor Fan
1 Follow the procedures in "Before You Begin" on page 83.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 85).
Removing and Installing Parts
137
book.book Page 138 Wednesday, December 5, 2007 11:19 AM
3 Carefully disconnect and move any cables that are routed over the heat
sink assembly.
CAUTION: Despite having a plastic shield, the heat sink assembly may be very
hot during normal operation. Be sure that it has had sufficient time to cool before
you touch it.
4 Remove heat sink (see step 6 of "Removing the Processor" on page 130).
5 Disconnect the processor fan cable from the system board (see "System
Board Components" on page 89).
6 Ensure that all cables have been removed from the routing clips on the top
of the processor fan assembly.
7 Clean the grease from the heat sink surface previously in contact with the
processor.
1
2
3
1
138
fan
2
fan cover
Removing and Installing Parts
3 heat sink
book.book Page 139 Wednesday, December 5, 2007 11:19 AM
8 Hold the heat sink firmly in one hand and using moderate force, pull up
the fan cover to separate it from the heat sink.
1
4
2
3
1
fan
2
fan cover guide (2)
3
fan cover
4
fan cover grips (4)
NOTICE: Do not touch the fan blades to avoid damage to the fan blades.
9 Pull outwards the two fan cover grips on one side and slightly lift the fan
from the fan cover.
10 Pull outwards the other two fan cover grips on the other side and lift the
fan to release the fan from the fan cover.
Removing and Installing Parts
139
book.book Page 140 Wednesday, December 5, 2007 11:19 AM
Installing the Processor Fan
NOTICE: When reinstalling the fan, ensure that you do not pinch the wires that run
between the system board and the fan.
1 Align the holes in the fan with the guides on the fan cover.
2 Press the fan and fan cover together till the fan cover grips snap in place.
1
4
2
3
140
1 fan
2
fan cover guide (2)
3 fan cover
4
fan cover grips (4)
Removing and Installing Parts
book.book Page 141 Wednesday, December 5, 2007 11:19 AM
3 Align and press the heat sink and fan assembly till both snap in place.
1
2
3
1
fan
2 fan cover
3
heat sink
4 Replace the heat sink assembly (see step 9 of "Installing the Processor" on
page 132).
5 Replace the cables that were removed from the routing clips on top of the
processor fan assembly.
6 Connect the processor fan cable to the system board (see "System Board
Components" on page 89).
NOTICE: Ensure that the fan is correctly seated and secure.
7 Replace the computer cover (see "Replacing the Computer Cover" on
page 147).
8 Connect your computer and devices to an electrical outlet, and turn
them on.
Removing and Installing Parts
141
book.book Page 142 Wednesday, December 5, 2007 11:19 AM
Chassis Fan
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CAUTION: To guard against electrical shock, laceration by moving fan blades, or
other unexpected injuries, always unplug your computer from the electrical outlet
before opening the cover.
CAUTION: The heat sink assembly, power supply, and other components may be
very hot during normal operation. Be sure that they have had sufficient time to cool
before you touch them.
NOTICE: To prevent static damage to components inside your computer, discharge
static electricity from your body before you touch any of your computer’s electronic
components. You can do so by touching an unpainted metal surface on the
computer chassis.
Removing the Chassis Fan
1 Follow the procedures in "Before You Begin" on page 83.
4
1
3
2
142
1 chassis fan
2
screw
3 fan top notch
4
chassis fan guide
Removing and Installing Parts
book.book Page 143 Wednesday, December 5, 2007 11:19 AM
2 Remove the computer cover (see "Removing the Computer Cover" on
page 85).
3 Disconnect the chassis fan cable from the system board (see "System
Board Components" on page 89).
4 Loosen and remove the screw securing the chassis fan with the chassis.
5 Slide and pull the chassis fan away from the chassis.
Replacing the Chassis Fan
1 Follow the procedures in "Before You Begin" on page 83.
1
4
3
2
1
chassis fan
2
screw
3
fan top notch
4
chassis fan guide
2 Remove the computer cover (see "Removing the Computer Cover" on
page 85).
3 Align the fan top notch with the chassis fan guide and push the chassis fan
towards the chassis.
4 Slide the chassis fan in place.
5 Tighten the screw to secure the chassis fan to chassis.
Removing and Installing Parts
143
book.book Page 144 Wednesday, December 5, 2007 11:19 AM
6 Connect the chassis fan cable to the system board (see "System Board
Components" on page 89).
7 Replace the computer cover (see "Replacing the Computer Cover" on
page 147).
System Board
Removing the System Board
CAUTION: To guard against electrical shock, laceration by moving fan blades, or
other unexpected injuries, always unplug your computer from the electrical outlet
before opening the cover.
CAUTION: The heat sink assembly, power supply, and other components may be
very hot during normal operation. Be sure that they have had sufficient time to cool
before you touch them.
NOTICE: Before touching anything inside your computer, ground yourself by
touching an unpainted metal surface, such as the metal at the back of the computer.
While you work, periodically touch an unpainted metal surface to dissipate any
static electricity that could harm internal components.
1 Follow the procedures in "Before You Begin" on page 83.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 85).
3 Remove any add-in cards on the system board (see "Removing a PCI/PCI
Express Card" on page 103).
4 Remove the processor and the heat sink assembly (see "Removing the
Processor" on page 130).
5 Remove the memory modules (see "Removing Memory" on page 98) and
document which memory module is removed from each memory socket so
that the memory modules can be installed in the same location after the
board is replaced.
6 Disconnect all cables from the system board. Note the routing of all cables
as you remove them so that you can re-route them correctly after installing
the new system board.
7 Remove the eight screws from the system board.
8 Lift the system board up and out.
144
Removing and Installing Parts
book.book Page 145 Wednesday, December 5, 2007 11:19 AM
System Board Screws
1
2
1 screws (8)
2
system board
9 Place the system board that you just removed next to the replacement
system board to compare and ensure they are identical.
Removing and Installing Parts
145
book.book Page 146 Wednesday, December 5, 2007 11:19 AM
Installing the System Board
1 Gently align the board into the chassis and slide it toward the back of the
computer.
2 Using the eight screws, secure the system board to the chassis.
3 Replace the cables that you removed from the system board.
4 Replace the processor and the heat sink assembly (see "Installing the
Processor" on page 132).
NOTICE: Ensure that the heat sink assembly is correctly seated and secure.
5 Replace the memory modules into the memory sockets at the same
locations from which you removed them (see "Installing Memory" on
page 96).
6 Replace any add-in cards on the system board.
7 Replace the computer cover (see "Replacing the Computer Cover" on
page 147).
8 Connect your computer and devices to an electrical outlet, and turn them
on.
9 Verify that the computer works correctly by running the Dell Diagnostics
(see "Dell Diagnostics" on page 70).
Replacing the Support Bracket
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions located in the Product Information Guide.
To replace the support bracket:
1 Align and insert the hinges at the bottom of the support bracket into the
hinge tabs located along the edge of the computer.
2 Pivot the support bracket downward.
3 Align the notch in the support bracket with the slot in the hard drive bay
and press it down.
4 Replace any cable(s) that were attached to the support bracket.
5 Ensure that the support bracket is seated correctly and replace the card
retention bracket.
146
Removing and Installing Parts
book.book Page 147 Wednesday, December 5, 2007 11:19 AM
3
1
2
1
support bracket
2
card retention bracket
3
card retention release lever
Replacing the Computer Cover
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions located in the Product Information Guide.
1 Ensure that all cables are connected, and fold cables out of the way.
2 Ensure that no tools or extra parts are left inside the computer.
3 Align the tabs at the bottom of the computer cover with the slots located
along the edge of the computer.
4 Press the computer cover down and slide it towards the front of the
computer until you feel a click or feel the computer cover securely
installed.
5 Ensure that the cover is seated correctly.
6 Replace and tighten the two screws that secure the computer cover, using a
flat-blade screwdriver.
Removing and Installing Parts
147
book.book Page 148 Wednesday, December 5, 2007 11:19 AM
4
1
3
2
1
computer cover tab
2
slot
3
computer cover
4
screws (2)
7 Move the computer to the upright position.
NOTICE: To connect a network cable, first plug the cable into the network device
and then plug it into the computer.
NOTICE: Ensure that none of the air-vents of the system are blocked.
148
Removing and Installing Parts
book.book Page 149 Wednesday, December 5, 2007 11:19 AM
A
Appendix
Specifications
Processor
Processor type
AMD™ Athlon™ 64 X2 dual-core processor
AMD Athlon 64 processor
AMD Sempron™ processor
Level 2 (L2) cache
Up to 2 MB for Athlon 64 X2 dual-core processor
Up to 512 KB for Athlon 64 processor
Up to 256 KB for Sempron processors
Memory
Type
667-MHz, 800-MHz DDR2 SDRAM
Memory connectors
four
Memory capacities
512 MB or 1 GB
Minimum memory
512 MB
Maximum memory
4 GB
Computer Information
Chipset
Nvidia® MCP 61
RAID Support
RAID 1 (Mirroring)
DMA channels
seven
Interrupt levels
24
BIOS chip (NVRAM)
4 Mb
NIC
Integrated network interface capable of 10/100 communication
Video
Type
Nvidia integrated video (DirectX 9.0 Shader Model 3.0 Graphics
Processing Unit) or optional PCI Express x16 graphics card
Appendix
149
book.book Page 150 Wednesday, December 5, 2007 11:19 AM
Audio
Type
Realtec ALC888 (7.1 Channel audio)
Expansion Bus
Bus type
PCI 2.3
PCI Express 1.0A
SATA 1.0 and 2.0
USB 2.0
Bus speed
PCI: 133 MB/s
PCI Express:
x1 slot bidirectional speed - 500 MB/s
x16 slot bidirectional speed - 8GB/s
SATA: 1.5 Gbps and 3.0 Gbps
USB: 480 Mbps high speed, 12 Mbps full speed, 1.2
Mbps low speed
PCI
connectors
two
connector size
124 pins
connector data width
(maximum)
32 bits
PCI Express
connector
one x1
connector size
36 pins
connector data width
(maximum)
1 PCI Express lane
PCI Express
150
connector
one x16
connector size
164 pins
connector data width
(maximum)
16 PCI Express lanes
Appendix
book.book Page 151 Wednesday, December 5, 2007 11:19 AM
Drives
Externally accessible
one 3.5-inch drive bay (FlexBay)
one 5.25-inch drive bay
Internally accessible
two 3.5-inch drive bays
Available devices
two 3.5-inch Serial ATA hard drive (internal bay)(one
optional) and one 5.25-inch Serial ATA CD-ROM,
CD-RW, DVD-ROM, DVD-RW, or combo drive
(external bay)
floppy drive (optional) or Media Card Reader
(optional) and USB memory devices
Connectors
External connectors:
Video
15-hole connector
Network adapter
RJ-45 connector
USB
two front-panel and four back-panel USB 2.0compliant connectors
Audio
six connectors for 7.1 support
System board connectors:
Serial ATA
four 7-pin connectors
Internal USB device
one 10-pin connector (supports two USB ports)
Floppy drive
one 34-pin connector
Processor fan
one 4-pin connector
Chassis fan
one 3-pin connector
PCI 2.3
two 124-pin connectors
PCI Express x1
one 36-pin connector
PCI Express x16
one 164-pin connector
Front panel control
one 10-pin connector
Front panel USB
one 10-pin connectors
Appendix
151
book.book Page 152 Wednesday, December 5, 2007 11:19 AM
Connectors (continued)
Front panel audio HDA
header
one 10-pin connector
Processor
one 940-pin connector
Memory
four 240-pin connectors
Power 12V
one 4-pin connector
Power
one 24-pin connector
Controls and Lights
Front of computer:
Power button
push button
Power light
blue light — Blinking blue in sleep state; solid blue
for power-on state
amber light — The blinking amber indicates a
problem with the system board. A solid amber light
when the system does not boot indicates that the
system board cannot start initialization. This could be
a system board or a power supply problem (see "Power
Problems" on page 58).
Drive activity light
blue light — A blinking blue light indicates the
computer is reading data from or writing data to the
SATA hard drive, CD, DVD or HDD.
Rear of computer:
Link integrity light (on
green light — A good connection exists between the
integrated network adapter) network and the computer.
off (no light) — The computer is not detecting a
physical connection to the network.
Network activity light (on yellow blinking light
integrated network adapter)
152
Appendix
book.book Page 153 Wednesday, December 5, 2007 11:19 AM
Power
DC power supply:
Wattage
250 W
Maximum heat dissipation 162 W
NOTE: Heat dissipation is calculated by using the
power supply wattage rating.
Voltage (see the safety
instructions located in the
Product Information Guide
for important voltage
setting information)
Coin cell battery
115/230 Vac, 50/60 Hz, 6 A/3 A
3-V CR2032 lithium coin cell
Physical
Height
36.2 cm (14.2 inches)
Width
10.0 cm (3.9 inches)
Depth
43.5 cm (17.1 inches)
Weight
9.0 kg (19.8 lb)
Environmental
Temperature:
Operating
10° to 35°C (50° to 95°F)
Storage
–40° to 65°C (–40° to 149°F)
Relative humidity
20% to 80% (noncondensing)
Maximum vibration:
Operating
5 to 350 Hz at 0.0002 G2/Hz
Storage
5 to 500 Hz at 0.001 to 0.01 G2/Hz
Maximum shock:
Operating
40 G +/- 5% with pulse duration of 2 msec +/- 10%
(equivalent to 20 in/sec [51 cm/sec])
Storage
105 G +/- 5% with pulse duration of 2 msec +/- 10%
(equivalent to 50 in/sec [127 cm/sec])
Appendix
153
book.book Page 154 Wednesday, December 5, 2007 11:19 AM
Environmental (continued)
Altitude:
Operating
–15.2 to 3048 m (–50 to 10,000 ft)
Storage
–15.2 to 10,668 m (–50 to 35,000 ft)
System Setup
Overview
Use System Setup as follows:
•
To change the system configuration information after you add, change, or
remove any hardware in your computer
•
To set or change a user-selectable option such as the user password
•
To read the current amount of memory or set the type of hard drive
installed
Before you use system setup, it is recommended that you write down the
system setup screen information for future reference.
NOTICE: Unless you are an expert computer user, do not change the settings for
this program. Certain changes can make your computer work incorrectly.
Entering System Setup
1 Turn on (or restart) your computer.
2 When the blue DELL™ logo is displayed, you must watch for the F2
prompt to appear.
3 Once this F2 prompt appears, press <F2> immediately.
NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt
can appear very quickly, so you must watch for it to display, and then press
<F2>. If you press <F2> before you are prompted, this keystroke will be lost.
4 If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft® Windows® desktop. Then, shut down
your computer (see "Turning Off Your Computer" on page 84) and try
again.
154
Appendix
book.book Page 155 Wednesday, December 5, 2007 11:19 AM
System Setup Screen
The system setup screen displays current or changeable configuration
information for your computer. Information on the screen is divided into four
areas: the menu at the top, the main window, the Item Help field on the right,
and key functions listed on the bottom.
Options List — This field appears on the top side of the system setup window.
The tabbed options contain features that define the configuration of your computer,
including installed hardware, power conservation, and security features.
Option Field — This field contains information about each option. In this field you can
view your current settings and make changes to your settings. Use the right- and leftarrow keys to highlight an option. Press <Enter> to make that selection active.
Help Field — This field provides context sensitive help based on the options selected.
Key Functions — This field appears below the Option Field and lists keys and their
functions within the active system setup field.
System Setup Options
NOTE: Depending on your computer and installed devices, the items listed in this
section may not appear, or may not appear exactly as listed.
Main
System Date
Displays the system date.
System Time
Displays the system time.
Floppy A
Displays the currently installed drive.
HDD SMART
capability
This setting determines whether integrated drive errors are
reported or not during system startup.
(Disabled
default)
System Info.
Displays BIOS Info and the Service Tag.
Memory Info.
Displays memory size, speed, channel mode, and type.
Appendix
155
book.book Page 156 Wednesday, December 5, 2007 11:19 AM
Advanced
CPU Type
Displays the Type of Processor installed in the system.
CPU Speed
Displays CPU Speed.
Cache RAM
Displays the amount of Cache RAM available.
Frame Buffer
Displays the amount of Frame Buffer available.
Advanced
Chipset
Features
Displays the Video Memory size.
Integrated
peripherals
Displays information about peripherals configuration such as
Serial ATA, HD Audio, Onboard nVidia LAN, and Onboard
LAN boot ROM.
PnP /PCI
Configurations
Displays information about PnP /PCI Configurations such as
Init Display First.
CPU
Configurations
Displays information about the features of the CPU such as
AMD Live, AMD Cool n Quiet Function, and AMD
Virtualization.
USB Configurations
Displays whether the USB controller is enabled or disabled.
Power
Power
Management
Setup
Displays options for Power Management Setup options such
as: ACPI Suspend Type, Remote Wake Up, Wake Up by Ring,
Auto Power On, Auto Power On Date, Auto Power On Time,
and AC Recovery.
BOOT
Boot Device
Property
Displays boot device property for all the bootable devices
present on the system. It offers options for setting Hard Disk
Boot Priority, CD ROM Boot Priority, Boot Setting
Configurations, and Security.
Exit
Exit options
156
Appendix
Provides options to Save & Exit Setup, Exit Without Saving,
Load Defaults or Discard Changes
book.book Page 157 Wednesday, December 5, 2007 11:19 AM
Boot Sequence
This feature allows you to change the Boot Device Property for devices.
Option Settings
•
Bootable Hard Drive — The computer attempts to boot from the hard drive.
•
Onboard Floppy Drive — The computer attempts to boot from the
floppy drive.
•
Onboard CD-ROM Drive — The computer attempts to boot from the
CD drive.
•
Integrated NIC — The computer attempts to boot using the integrated NIC.
Changing Boot Sequence for the Current Boot
You can use this feature, for example, to restart your computer to a USB
device, such as a floppy drive, memory key, or CD-RW drive.
1 If you are booting to a USB device, connect the USB device to a USB
connector.
2 Turn on (or restart) your computer.
3 When F2 = Setup, F12 = Boot Menu appears in the upper-right
corner of the screen, press <F12>.
If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft Windows desktop, then shut down your
computer (see "Turning Off Your Computer" on page 84) and try again.
4 The Boot Menu appears, listing all available boot devices.
5 Use the arrow keys to select the appropriate device (for the current boot
only).
NOTE: To boot to a USB device, the device must be bootable. To ensure that a
device is bootable, check the device documentation.
Changing Boot Sequence for Future Boots
1 Enter system setup (see "Entering System Setup" on page 154).
2 Press the left- and right-arrow keys to highlight the Boot tab.
3 Press the up- and down-arrow keys to highlight the Boot Device Property,
then press <Enter>.
Appendix
157
book.book Page 158 Wednesday, December 5, 2007 11:19 AM
4 Press the up- and down-arrow keys to highlight the item you want to
change, and then press <Enter>.
5 Press the up- and down-arrow keys to select the boot device you want to
change, and then press <Enter>.
6 Press <F10> and then press <Enter> to exit system setup and resume
the boot process.
Clearing Forgotten Passwords
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions located in the Product Information Guide.
1 Follow the procedures in "Before You Begin" on page 83.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 85).
158
Appendix
book.book Page 159 Wednesday, December 5, 2007 11:19 AM
3 Locate the 3-pin password connector (CLEAR P.W.) on the system board
and remove the 2-pin jumper plug from pins 2 and 3 and fix it on pins 1
and 2 and wait for approximately five seconds to clear the password.
4 Remove the 2-pin jumper plug from pins 1 and 2 and replace it on pins 2
and 3 to enable the password feature.
5 Replace the computer cover (see "Replacing the Computer Cover" on page 147).
NOTICE: To connect a network cable, first plug the cable into the network device
and then plug it into the computer.
6 Connect your computer and devices to electrical outlets, and turn them on.
Clearing CMOS Settings
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions located in the Product Information Guide.
1 Follow the procedures in "Before You Begin" on page 83.
NOTE: The computer must be disconnected from the electrical outlet to clear
the CMOS setting.
2 Remove the computer cover (see "Removing the Computer Cover" on
page 85).
3 Reset the current CMOS settings:
a
Locate the 3-pin CMOS jumper (CLEAR CMOS) on the system
board (see "System Board Components" on page 89).
b
Remove the jumper plug from the CMOS jumper (CLEAR CMOS)
pins 2 and 3.
c
Place the jumper plug on the CMOS jumper (CLEAR CMOS) pins 1
and 2 and wait approximately five seconds.
d
Remove the jumper plug and replace it on the CMOS jumper
(CLEAR CMOS) pins 2 and 3.
4 Replace the computer cover (see "Replacing the Computer Cover" on
page 147).
NOTICE: To connect a network cable, first plug the cable into the network port or
device and then plug it into the computer.
5 Connect your computer and devices to electrical outlets, and turn
them on.
Appendix
159
book.book Page 160 Wednesday, December 5, 2007 11:19 AM
Flashing the BIOS
The BIOS may require flashing when an update is available or when replacing
the system board.
1 Turn on the computer.
2 Locate the BIOS update file for your computer at support.dell.com.
3 Click Download Now to download the file.
4 If the Export Compliance Disclaimer window appears, click Yes, I Accept
this Agreement.
The File Download window appears.
5 Click Save this program to disk, and then click OK.
The Save In window appears.
6 Click the down arrow to view the Save In menu, select Desktop, and then
click Save.
The file downloads to your desktop.
7 Click Close when the Download Complete window appears.
The file icon appears on your desktop and is titled the same as the
downloaded BIOS update file.
8 Double-click the file icon on the desktop and follow the on-screen
instructions.
160
Appendix
book.book Page 161 Wednesday, December 5, 2007 11:19 AM
Cleaning Your Computer
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions located in the Product Information Guide.
Computer, Keyboard, and Monitor
CAUTION: Before you clean your computer, disconnect the computer from the
electrical outlet. Clean your computer with a soft cloth dampened with water. Do
not use liquid or aerosol cleaners, which may contain flammable substances.
•
Use a vacuum cleaner with a brush attachment to gently remove dust from the
slots and holes on your computer and from between the keys on the keyboard.
NOTICE: Do not wipe the display screen with any soap or alcohol solution. Doing
so may damage the antiglare coating.
•
To clean your monitor screen, lightly dampen a soft, clean cloth with water.
If possible, use a special screen-cleaning tissue or solution suitable for the
monitor’s antistatic coating.
•
Wipe the keyboard, computer, and plastic part of the monitor with a soft
cleaning cloth moistened with a solution of three parts water and one part
dishwashing detergent.
NOTICE: Do not soak the cloth or let water drip inside your computer or keyboard.
Mouse
If your screen cursor skips or moves abnormally, clean the mouse. To clean a
non-optical mouse:
1 Turn the retainer ring on the underside of your mouse counterclockwise,
and then remove the ball.
2 Wipe the ball with a clean, lint-free cloth.
3 Blow carefully into the ball cage to dislodge dust and lint.
4 If the rollers inside the ball cage are dirty, clean the rollers with a cotton
swab moistened lightly with isopropyl alcohol.
5 Recenter the rollers in their channels if they are misaligned. Ensure that
fluff from the swab is not left on the rollers.
6 Replace the ball and retainer ring, and turn the retainer ring clockwise
until it clicks into place.
Appendix
161
book.book Page 162 Wednesday, December 5, 2007 11:19 AM
Floppy Drive
NOTICE: Do not attempt to clean drive heads with a swab. You might accidentally
misalign the heads, which prevents the drive from operating.
Clean your floppy drive using a commercially available cleaning kit. These
kits contain pretreated floppy disks to remove contaminants that accumulate
during normal operation.
CDs and DVDs
NOTICE: Always use compressed air to clean the lens in the CD or DVD drive, and
follow the instructions that come with the compressed air. Never touch the lens in
the drive.
If you notice problems, such as skipping, with the playback quality of your
CDs or DVDs, try cleaning the discs.
1 Hold the disc by its outer edge. You can also touch the inside edge of the
center hole.
NOTICE: To prevent damaging the surface, do not wipe in a circular motion around
the disc.
2 With a soft, lint-free cloth, gently wipe the bottom of the disc (the
unlabeled side) in a straight line from the center to the outer edge of the
disc.
For stubborn dirt, try using water or a diluted solution of water and mild
soap. You can also purchase commercial products that clean discs and
provide some protection from dust, fingerprints, and scratches. Cleaning
products for CDs are safe to use on DVDs.
Dell Technical Support Policy (U.S. Only)
Technician-assisted technical support requires the cooperation and
participation of the customer in the troubleshooting process and provides for
restoration of the operating system, software programs, and hardware drivers
to the original default configuration as shipped from Dell, as well as the
verification of appropriate functionality of the computer and all Dell-installed
hardware. In addition to this technician-assisted technical support, online
technical support is available at support.dell.com. Additional technical
support options may be available for purchase.
162
Appendix
book.book Page 163 Wednesday, December 5, 2007 11:19 AM
Dell provides limited technical support for the computer and any "Dellinstalled" software and peripherals1. Support for third-party software and
peripherals is provided by the original manufacturer, including those
purchased and/or installed through Dell Software and Peripherals, Readyware,
and Custom Factory Integration2.
1
Repair services are provided pursuant to the terms and conditions of your limited
warranty and any optional support service contract purchased with the computer.
2
All Dell-standard components included in a Custom Factory Integration (CFI) project
are covered by the standard Dell limited warranty for your computer. However, Dell
also extends a parts replacement program to cover all nonstandard, third-party hardware components integrated through CFI for the duration of the computer’s service
contract.
Definition of "Dell-Installed" Software and Peripherals
Dell-installed software includes the operating system and some of the
software programs that are installed on the computer during the
manufacturing process (Microsoft® Office, Norton Antivirus, and so on).
Dell-installed peripherals include any internal expansion cards, or Dellbranded module bay or PC Card accessories. In addition, any Dell-branded
monitors, keyboards, mice, speakers, microphones for telephonic modems,
docking stations/port replicators, networking products, and all associated
cabling are included.
Definition of "Third-Party" Software and Peripherals
Third-party software and peripherals include any peripheral, accessory, or
software program sold by Dell not under the Dell brand (printers, scanners,
cameras, games, and so on). Support for all third-party software and
peripherals is provided by the original manufacturer of the product.
FCC Notice (U.S. Only)
FCC Class B
This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the manufacturer’s instruction
manual, may cause interference with radio and television reception. This
equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to Part 15 of the FCC Rules.
Appendix
163
book.book Page 164 Wednesday, December 5, 2007 11:19 AM
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1 This device may not cause harmful interference.
2 This device must accept any interference received, including interference
that may cause undesired operation.
NOTICE: The FCC regulations provide that changes or modifications not expressly
approved by Dell Inc. could void your authority to operate this equipment.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference with radio or television reception, which can be
determined by turning the equipment off and on, you are encouraged to try
to correct the interference by one or more of the following measures:
•
Reorient the receiving antenna.
•
Relocate the system with respect to the receiver.
•
Move the system away from the receiver.
•
Plug the system into a different outlet so that the system and the receiver
are on different branch circuits.
If necessary, consult a representative of Dell Inc. or an experienced
radio/television technician for additional suggestions.
The following information is provided on the device or devices covered in this
document in compliance with the FCC regulations:
Product name:
Dell™ Inspiron™ 531s
Model number:
DCSLA
Company name:
Dell Inc.
Worldwide Regulatory Compliance & Environmental
Affairs
One Dell Way
Round Rock, TX 78682 USA
512-338-4400
NOTE: For further regulatory information, see your Product Information Guide.
164
Appendix
book.book Page 165 Wednesday, December 5, 2007 11:19 AM
Getting Help
Obtaining Assistance
CAUTION: If you need to remove the computer cover, first disconnect the
computer power and modem cables from all electrical outlets.
If you experience a problem with your computer, you can complete the
following steps to diagnose and troubleshoot the problem:
1 See "Troubleshooting Tools" on page 65 for information and procedures
that pertain to the problem your computer is experiencing.
2 See "Dell Diagnostics" on page 70 for procedures on how to run Dell
Diagnostics.
3 Fill out the "Diagnostics Checklist" on page 169.
4 Use Dell's extensive suite of online services available at Dell Support
(support.dell.com) for help with installation and troubleshooting
procedures. See "Online Services" on page 166 for a more extensive list of
Dell Support online.
5 If the preceding steps have not resolved the problem, see "Contacting
Dell" on page 170.
NOTE: Call Dell Support from a telephone near or at the computer so that the
support staff can assist you with any necessary procedures.
NOTE: Dell's Express Service Code system may not be available in all countries.
When prompted by Dell's automated telephone system, enter your Express
Service Code to route the call directly to the proper support personnel. If you do
not have an Express Service Code, open the Dell Accessories folder, doubleclick the Express Service Code icon, and follow the directions.
For instructions on using the Dell Support, see "Technical Support and
Customer Service" on page 165.
NOTE: Some of the following services are not always available in all locations outside
the continental U.S. Call your local Dell representative for information on availability.
Technical Support and Customer Service
Dell's support service is available to answer your questions about Dell™
hardware. Our support staff uses computer-based diagnostics to provide fast,
accurate answers.
Appendix
165
book.book Page 166 Wednesday, December 5, 2007 11:19 AM
To contact Dell's support service, see "Before You Call" on page 168, and then
see the contact information for your region or go to support.dell.com.
DellConnect
DellConnect is a simple online access tool that allows a Dell service and support
associate to access your computer through a broadband connection, diagnose
your problem and repair it all under your supervision. For more information, go
to support.dell.com and click DellConnect.
Online Services
You can learn about Dell products and services on the following websites:
www.dell.com
www.dell.com/ap (Asian/Pacific countries only)
www.dell.com/jp (Japan only)
www.euro.dell.com (Europe only)
www.dell.com/la (Latin American and Caribbean countries)
www.dell.ca (Canada only)
You can access Dell Support through the following websites and e-mail
addresses:
•
Dell Support websites
support.dell.com
support.jp.dell.com (Japan only)
support.euro.dell.com (Europe only)
•
Dell Support e-mail addresses
[email protected]
[email protected]
[email protected] (Latin America and Caribbean countries only)
[email protected] (Asian/Pacific countries only)
166
Appendix
book.book Page 167 Wednesday, December 5, 2007 11:19 AM
•
Dell Marketing and Sales e-mail addresses
[email protected] (Asian/Pacific countries only)
[email protected] (Canada only)
•
Anonymous file transfer protocol (FTP)
ftp.dell.com
Log in as user: anonymous, and use your e-mail address as your password.
AutoTech Service
Dell's automated support service—AutoTech—provides recorded answers to the
questions most frequently asked by Dell customers about their portable and
desktop computers.
When you call AutoTech, use your touch-tone telephone to select the subjects
that correspond to your questions. For the telephone number to call for your
region, see "Contacting Dell" on page 170.
Automated Order-Status Service
To check on the status of any Dell products that you have ordered, you can go to
support.dell.com, or you can call the automated order-status service. A
recording prompts you for the information needed to locate and report on your
order. For the telephone number to call for your region, see "Contacting Dell" on
page 170.
Problems With Your Order
If you have a problem with your order, such as missing parts, wrong parts, or
incorrect billing, contact Dell for customer assistance. Have your invoice or
packing slip handy when you call. For the telephone number to call for your
region, see "Contacting Dell" on page 170.
Product Information
If you need information about additional products available from Dell, or if you
would like to place an order, visit the Dell website at www.dell.com. For the
telephone number to call for your region or to speak to a sales specialist, see
"Contacting Dell" on page 170.
Appendix
167
book.book Page 168 Wednesday, December 5, 2007 11:19 AM
Returning Items for Warranty Repair or Credit
Prepare all items being returned, whether for repair or credit, as follows:
1 Call Dell to obtain a Return Material Authorization Number, and write it
clearly and prominently on the outside of the box.
For the telephone number to call for your region, see "Contacting Dell" on
page 170.
2 Include a copy of the invoice and a letter describing the reason for the
return.
3 Include a copy of the Diagnostics Checklist (see "Diagnostics Checklist" on
page 169), indicating the tests that you have run and any error messages
reported by the Dell Diagnostics (see "Dell Diagnostics" on page 70).
4 Include any accessories that belong with the item(s) being returned (power
cables, software floppy disks, guides, and so on) if the return is for credit.
5 Pack the equipment to be returned in the original (or equivalent) packing
materials.
You are responsible for paying shipping expenses. You are also responsible for
insuring any product returned, and you assume the risk of loss during shipment
to Dell. Collect On Delivery (C.O.D.) packages are not accepted.
Returns that are missing any of the preceding requirements will be refused at
Dell’s receiving dock and returned to you.
Before You Call
NOTE: Have your Express Service Code ready when you call. The code helps Dell’s
automated-support telephone system direct your call more efficiently. You may also
be asked for your Service Tag (located on the back or bottom of your computer).
Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on
page 169). If possible, turn on your computer before you call Dell for assistance
and call from a telephone at or near the computer. You may be asked to type
some commands at the keyboard, relay detailed information during operations,
or try other troubleshooting steps possible only at the computer itself. Ensure
that the computer documentation is available.
CAUTION: Before working inside your computer, follow the safety instructions in
your Product Information Guide.
168
Appendix
book.book Page 169 Wednesday, December 5, 2007 11:19 AM
Diagnostics Checklist
Name:
Date:
Address:
Phone number:
Service Tag (bar code on the back or bottom of the computer):
Express Service Code:
Return Material Authorization Number (if provided by Dell support technician):
Operating system and version:
Devices:
Expansion cards:
Are you connected to a network? Yes No
Network, version, and network adapter:
Programs and versions:
See your operating system documentation to determine the contents of the
system’s start-up files. If the computer is connected to a printer, print each file.
Otherwise, record the contents of each file before calling Dell.
Error message, beep code, or diagnostic code:
Description of problem and troubleshooting procedures you performed:
Appendix
169
book.book Page 170 Wednesday, December 5, 2007 11:19 AM
Contacting Dell
For customers in the United States, call 800-WWW.DELL (800.999.3355).
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or
customer service issues:
1 Visit support.dell.com.
2 Verify your country or region in the Choose A Country/Region drop-down
menu at the bottom of the page.
3 Click Contact Us on the left side of the page.
4 Select the appropriate service or support link based on your need.
5 Choose the method of contacting Dell that is convenient for you.
170
Appendix
book.book Page 171 Wednesday, December 5, 2007 11:19 AM
Glossary
Terms in this Glossary are provided for informational purposes only and may
or may not describe features included with your particular computer.
A
AC — alternating current — The form of electricity that powers your computer when
you plug the AC adapter power cable in to an electrical outlet.
ACPI — advanced configuration and power interface — A power management
specification that enables Microsoft® Windows® operating systems to put a computer
in standby or hibernate mode to conserve the amount of electrical power allocated to
each device attached to the computer.
AGP — accelerated graphics port — A dedicated graphics port that allows system
memory to be used for video-related tasks. AGP delivers a smooth, true-color video
image because of the faster interface between the video circuitry and the computer
memory.
AHCI — Advanced Host Controller Interface — An interface for a SATA hard drive
Host Controller which allows the storage driver to enable technologies such as Native
Command Queuing (NCQ) and hot plug.
ALS — ambient light sensor — A feature that helps to control display brightness.
antivirus software — A program designed to identify, quarantine, and/or delete viruses
from your computer.
ASF — alert standards format — A standard to define a mechanism for reporting
hardware and software alerts to a management console. ASF is designed to be
platform- and operating system-independent.
Glossary
171
book.book Page 172 Wednesday, December 5, 2007 11:19 AM
B
battery life span — The length of time (years) during which a portable computer
battery is able to be depleted and recharged.
battery operating time — The length of time (minutes or hours) that a portable
computer battery powers the computer.
BIOS — basic input/output system — A program (or utility) that serves as an
interface between the computer hardware and the operating system. Unless you
understand what effect these settings have on the computer, do not change them. Also
referred to as system setup.
bit — The smallest unit of data interpreted by your computer.
Bluetooth® wireless technology — A wireless technology standard for short-range
(9 m [29 feet]) networking devices that allows for enabled devices to automatically
recognize each other.
boot sequence — Specifies the order of the devices from which the computer
attempts to boot.
bootable CD — A CD that you can use to start your computer. In case your hard drive
is damaged or your computer has a virus, ensure that you always have a bootable CD
or floppy disk available. Your Drivers and Utilities (or ResourceCD) is a bootable CD.
bootable disk — A disk that you can use to start your computer. In case your hard
drive is damaged or your computer has a virus, ensure that you always have a bootable
CD or floppy disk available.
bps — bits per second — The standard unit for measuring data transmission speed.
BTU — British thermal unit — A measurement of heat output.
bus — A communication pathway between the components in your computer.
bus speed — The speed, given in MHz, that indicates how fast a bus can transfer
information.
byte — The basic data unit used by your computer. A byte is usually equal to 8 bits.
C
C — Celsius — A temperature measurement scale where 0° is the freezing point and
100° is the boiling point of water.
cache — A special high-speed storage mechanism which can be either a reserved
section of main memory or an independent high-speed storage device. The cache
enhances the efficiency of many processor operations.
L1 cache — Primary cache stored inside the processor.
172
Glossary
book.book Page 173 Wednesday, December 5, 2007 11:19 AM
L2 cache — Secondary cache which can either be external to the processor or
incorporated into the processor architecture.
carnet — An international customs document that facilitates temporary imports into
foreign countries. Also known as a merchandise passport.
CD-R — CD recordable — A recordable version of a CD. Data can be recorded only
once onto a CD-R. Once recorded, the data cannot be erased or written over.
CD-RW — CD rewritable — A rewritable version of a CD. Data can be written to a
CD-RW disc, and then erased and written over (rewritten).
CD-RW drive — A drive that can read CDs and write to CD-RW (rewritable CDs)
and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but
you can write to CD-R discs only once.
CD-RW/DVD drive — A drive, sometimes referred to as a combo drive, that can read
CDs and DVDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs)
discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs
only once.
clock speed — The speed, given in MHz, that indicates how fast computer
components that are connected to the system bus operate.
COA — Certificate of Authenticity — The Windows alpha-numeric code located on a
sticker on your computer. Also referred to as the Product Key or
Product ID.
Control Panel — A Windows utility that allows you to modify operating system and
hardware settings, such as display settings.
controller — A chip that controls the transfer of data between the processor and
memory or between the processor and devices.
CRIMM — continuity rambus in-line memory module — A special module that has
no memory chips and is used to fill unused RIMM slots.
cursor — The marker on a display or screen that shows where the next keyboard, touch
pad, or mouse action will occur. It often is a blinking solid line, an underline character,
or a small arrow.
D
DDR SDRAM — double-data-rate SDRAM — A type of SDRAM that doubles the
data burst cycle, improving system performance.
DDR2 SDRAM — double-data-rate 2 SDRAM — A type of DDR SDRAM that uses a
4-bit prefetch and other architectural changes to boost memory speed to over
400 MHz.
Glossary
173
book.book Page 174 Wednesday, December 5, 2007 11:19 AM
device — Hardware such as a disk drive, printer, or keyboard that is installed in or
connected to your computer.
device driver — See driver.
DIMM — dual in-line memory module — A circuit board with memory chips that
connects to a memory module on the system board.
DIN connector — A round, six-pin connector that conforms to DIN (Deutsche
Industrie-Norm) standards; it is typically used to connect PS/2 keyboard or mouse
cable connectors.
disk striping — A technique for spreading data over multiple disk drives. Disk striping
can speed up operations that retrieve data from disk storage. Computers that use disk
striping generally allow the user to select the data unit size or stripe width.
DMA — direct memory access — A channel that allows certain types of data transfer
between RAM and a device to bypass the processor.
DMTF — Distributed Management Task Force — A consortium of hardware and
software companies who develop management standards for distributed desktop,
network, enterprise, and Internet environments.
domain — A group of computers, programs, and devices on a network that are
administered as a unit with common rules and procedures for use by a specific group
of users. A user logs on to the domain to gain access to the resources.
DRAM — dynamic random-access memory — Memory that stores information in
integrated circuits containing capacitors.
driver — Software that allows the operating system to control a device such as a
printer. Many devices do not work properly if the correct driver is not installed in the
computer.
DSL — Digital Subscriber Line — A technology that provides a constant, high-speed
Internet connection through an analog telephone line.
dual-core — A technology in which two physical computational units exist inside a
single processor package, thereby increasing computing efficiency and multi-tasking
ability.
dual display mode — A display setting that allows you to use a second monitor as an
extension of your display. Also referred to as extended display mode.
DVD-R — DVD recordable — A recordable version of a DVD. Data can be recorded
only once onto a DVD-R. Once recorded, the data cannot be erased or written over.
DVD+RW — DVD rewritable — A rewritable version of a DVD. Data can be written
to a DVD+RW disc, and then erased and written over (rewritten). (DVD+RW
technology is different from DVD-RW technology.)
174
Glossary
book.book Page 175 Wednesday, December 5, 2007 11:19 AM
DVD+RW drive — drive that can read DVDs and most CD media and write to
DVD+RW (rewritable DVDs) discs.
DVI — digital video interface — A standard for digital transmission between a
computer and a digital video display.
E
ECC — error checking and correction — A type of memory that includes special
circuitry for testing the accuracy of data as it passes in and out of memory.
ECP — extended capabilities port — A parallel connector design that provides
improved bidirectional data transmission. Similar to EPP, ECP uses direct memory
access to transfer data and often improves performance.
EIDE — enhanced integrated device electronics — An improved version of the IDE
interface for hard drives and CD drives.
EMI — electromagnetic interference — Electrical interference caused by
electromagnetic radiation.
EPP — enhanced parallel port — A parallel connector design that provides
bidirectional data transmission.
ESD — electrostatic discharge — A rapid discharge of static electricity. ESD can
damage integrated circuits found in computer and communications equipment.
expansion card — A circuit board that installs in an expansion slot on the system
board in some computers, expanding the capabilities of the computer. Examples
include video, modem, and sound cards.
expansion slot — A connector on the system board (in some computers) where you
insert an expansion card, connecting it to the system bus.
ExpressCard — A removable I/O card adhering to the PCMCIA standard. Modems
and network adapters are common types of ExpressCards. ExpressCards support both
the PCI Express and USB 2.0 standard.
Express Service Code — A numeric code located on a sticker on your Dell™
computer. Use the Express Service Code when contacting Dell for assistance. Express
Service Code service may not be available in some countries.
extended display mode — A display setting that allows you to use a second monitor as
an extension of your display. Also referred to as dual display mode.
extended PC Card — A PC Card that extends beyond the edge of the PC Card slot
when installed.
Glossary
175
book.book Page 176 Wednesday, December 5, 2007 11:19 AM
F
Fahrenheit — A temperature measurement scale where 32° is the freezing point and
212° is the boiling point of water.
FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an
Advanced Memory Buffer (AMB) that speeds communication between the DDR2
SDRAM chips and the system.
FCC — Federal Communications Commission — A U.S. agency responsible for
enforcing communications-related regulations that state how much radiation
computers and other electronic equipment can emit.
fingerprint reader — A strip sensor that uses your unique fingerprint to authenticate
your user identity to help secure your computer.
folder — A term used to describe space on a disk or drive where files are organized and
grouped. Files in a folder can be viewed and ordered in various ways, such as
alphabetically, by date, and by size.
format — The process that prepares a drive or disk for file storage. When a drive or
disk is formatted, the existing information on it is lost.
FSB — front side bus — The data path and physical interface between the processor
and RAM.
FTP — file transfer protocol — A standard Internet protocol used to exchange files
between computers connected to the Internet.
G
G — gravity — A measurement of weight and force.
GB — gigabyte — A measurement of data storage that equals 1024 MB
(1,073,741,824 bytes). When used to refer to hard drive storage, the term is often
rounded to 1,000,000,000 bytes.
GHz — gigahertz — A measurement of frequency that equals one thousand million
Hz, or one thousand MHz. The speeds for computer processors, buses, and interfaces
are often measured in GHz.
graphics mode — A video mode that can be defined as x horizontal pixels by y vertical
pixels by z colors. Graphics modes can display an unlimited variety of shapes and
fonts.
GUI — graphical user interface — Software that interacts with the user by means of
menus, windows, and icons. Most programs that operate on the Windows operating
systems are GUIs.
176
Glossary
book.book Page 177 Wednesday, December 5, 2007 11:19 AM
H
hard drive — A drive that reads and writes data on a hard disk. The terms hard drive
and hard disk are often used interchangeably.
heat sink — A metal plate on some processors that helps dissipate heat.
hibernate mode — A power management mode that saves everything in memory to a
reserved space on the hard drive and then turns off the computer. When you restart
the computer, the memory information that was saved to the hard drive is
automatically restored.
HTTP — hypertext transfer protocol — A protocol for exchanging files between
computers connected to the Internet.
Hz — hertz — A unit of frequency measurement that equals 1 cycle per second.
Computers and electronic devices are often measured in kilohertz (kHz), megahertz
(MHz), gigahertz (GHz), or terahertz (THz).
I
IC — integrated circuit — A semiconductor wafer, or chip, on which thousands or
millions of tiny electronic components are fabricated for use in computer, audio, and
video equipment.
IDE — integrated device electronics — An interface for mass storage devices in which
the controller is integrated into the hard drive or CD drive.
IEEE 1394 — Institute of Electrical and Electronics Engineers, Inc. — A highperformance serial bus used to connect IEEE 1394-compatible devices, such as digital
cameras and DVD players, to the computer.
infrared sensor — A port that allows you to transfer data between the computer and
infrared-compatible devices without using a cable connection.
integrated — Usually refers to components that are physically located on the
computer’s system board. Also referred to as built-in.
I/O — input/output — An operation or device that enters and extracts data from your
computer. Keyboards and printers are I/O devices.
I/O address — An address in RAM that is associated with a specific device (such as a
serial connector, parallel connector, or expansion slot) and allows the processor to
communicate with that device.
IrDA — Infrared Data Association — The organization that creates international
standards for infrared communications.
Glossary
177
book.book Page 178 Wednesday, December 5, 2007 11:19 AM
IRQ — interrupt request — An electronic pathway assigned to a specific device so
that the device can communicate with the processor. Each device connection must be
assigned an IRQ. Although two devices can share the same IRQ assignment, you
cannot operate both devices simultaneously.
ISP — Internet service provider — A company that allows you to access its host server
to connect directly to the Internet, send and receive e-mail, and access websites. The
ISP typically provides you with a software package, user name, and access phone
numbers for a fee.
K
Kb — kilobit — A unit of data that equals 1024 bits. A measurement of the capacity of
memory integrated circuits.
KB — kilobyte — A unit of data that equals 1024 bytes but is often referred to as 1000
bytes.
key combination — A command requiring you to press multiple keys at the same
time.
kHz — kilohertz — A measurement of frequency that equals 1000 Hz.
L
LAN — local area network — A computer network covering a small area. A LAN
usually is confined to a building or a few nearby buildings. A LAN can be connected to
another LAN over any distance through telephone lines and radio waves to form a
wide area network (WAN).
LCD — liquid crystal display — The technology used by portable computer and flatpanel displays.
LED — light-emitting diode — An electronic component that emits light to indicate
the status of the computer.
local bus — A data bus that provides a fast throughput for devices to the processor.
LPT — line print terminal — The designation for a parallel connection to a printer or
other parallel device.
M
Mb — megabit — A measurement of memory chip capacity that equals 1024 Kb.
Mbps — megabits per second — One million bits per second. This measurement is
typically used for transmission speeds for networks and modems.
178
Glossary
book.book Page 179 Wednesday, December 5, 2007 11:19 AM
MB — megabyte — A measurement of data storage that equals 1,048,576 bytes. 1 MB
equals 1024 KB. When used to refer to hard drive storage, the term is often rounded to
1,000,000 bytes.
MB/sec — megabytes per second — One million bytes per second. This measurement
is typically used for data transfer ratings.
media bay — A bay that supports devices such as optical drives, a second battery, or a
Dell TravelLite™ module.
memory — A temporary data storage area inside your computer. Because the data in
memory is not permanent, it is recommended that you frequently save your files while
you are working on them, and always save your files before you shut down the
computer. Your computer can contain several different forms of memory, such as
RAM, ROM, and video memory. Frequently, the word memory is used as a synonym
for RAM.
memory address — A specific location where data is temporarily stored in RAM.
memory mapping — The process by which the computer assigns memory addresses to
physical locations at start-up. Devices and software can then identify information that
the processor can access.
memory module — A small circuit board containing memory chips, which connects to
the system board.
MHz — megahertz — A measure of frequency that equals 1 million cycles per second.
The speeds for computer processors, buses, and interfaces are often measured in MHz.
Mini PCI — A standard for integrated peripheral devices with an emphasis on
communications such as modems and NICs. A Mini PCI card is a small external card
that is functionally equivalent to a standard PCI expansion card.
Mini-Card — A small card designed for integrated peripherals, such as
communication NICs. The Mini-Card is functionally equivalent to a standard PCI
expansion card.
modem — A device that allows your computer to communicate with other computers
over analog telephone lines. Three types of modems include: external, PC Card, and
internal. You typically use your modem to connect to the Internet and exchange e-mail.
module bay — See media bay.
MP — megapixel — A measure of image resolution used for digital cameras.
ms — millisecond — A measure of time that equals one thousandth of a second.
Access times of storage devices are often measured in ms.
Glossary
179
book.book Page 180 Wednesday, December 5, 2007 11:19 AM
N
network adapter — A chip that provides network capabilities. A computer may
include a network adapter on its system board, or it may contain a PC Card with an
adapter on it. A network adapter is also referred to as a NIC (network interface
controller).
NIC — See network adapter.
notification area — The section of the Windows taskbar that contains icons for
providing quick access to programs and computer functions, such as the clock, volume
control, and print status. Also referred to as system tray.
ns — nanosecond — A measure of time that equals one billionth of a second.
NVRAM — nonvolatile random access memory — A type of memory that stores data
when the computer is turned off or loses its external power source. NVRAM is used for
maintaining computer configuration information such as date, time, and other system
setup options that you can set.
O
optical drive — A drive that uses optical technology to read or write data from CDs,
DVDs, or DVD+RWs. Example of optical drives include CD drives, DVD drives,
CD-RW drives, and CD-RW/DVD combo drives.
P
partition — A physical storage area on a hard drive that is assigned to one or more
logical storage areas known as logical drives. Each partition can contain multiple
logical drives.
PC Card — A removable I/O card adhering to the PCMCIA standard. Modems and
network adapters are common types of PC Cards.
PCI — peripheral component interconnect — PCI is a local bus that supports 32-and
64-bit data paths, providing a high-speed data path between the processor and devices
such as video, drives, and networks.
PCI Express — A modification to the PCI interface that boosts the data transfer rate
between the processor and the devices attached to it. PCI Express can transfer data at
speeds from 250 MB/sec to 4 GB/sec. If the PCI Express chip set and the device are
capable of different speeds, they will operate at the slower speed.
PCMCIA — Personal Computer Memory Card International Association — The
organization that establishes standards for PC Cards.
180
Glossary
book.book Page 181 Wednesday, December 5, 2007 11:19 AM
PIO — programmed input/output — A method of transferring data between two
devices through the processor as part of the data path.
pixel — A single point on a display screen. Pixels are arranged in rows and columns to
create an image. A video resolution, such as 800 x 600, is expressed as the number of
pixels across by the number of pixels up and down.
Plug-and-Play — The ability of the computer to automatically configure devices. Plug
and Play provides automatic installation, configuration, and compatibility with
existing hardware if the BIOS, operating system, and all devices are Plug and Play
compliant.
POST — power-on self-test — Diagnostics programs, loaded automatically by the
BIOS, that perform basic tests on the major computer components, such as memory,
hard drives, and video. If no problems are detected during POST, the computer
continues the start-up.
processor — A computer chip that interprets and executes program instructions.
Sometimes the processor is referred to as the CPU (central processing unit).
PS/2 — personal system/2 — A type of connector for attaching a PS/2-compatible
keyboard, mouse, or keypad.
PXE — pre-boot execution environment — A WfM (Wired for Management)
standard that allows networked computers that do not have an operating system to be
configured and started remotely.
R
RAID — redundant array of independent disks — A method of providing data
redundancy. Some common implementations of RAID include RAID 0, RAID 1,
RAID 5, RAID 10, and RAID 50.
RAM — random-access memory — The primary temporary storage area for program
instructions and data. Any information stored in RAM is lost when you shut down your
computer.
readme file — A text file included with a software package or hardware product.
Typically, readme files provide installation information and describe new product
enhancements or corrections that have not yet been documented.
read-only — Data and/or files you can view but cannot edit or delete. A file can have
read-only status if:
• It resides on a physically write-protected floppy disk, CD, or DVD.
• It is located on a network in a directory and the system administrator has assigned
rights only to specific individuals.
Glossary
181
book.book Page 182 Wednesday, December 5, 2007 11:19 AM
refresh rate — The frequency, measured in Hz, at which your screen's horizontal lines
are recharged (sometimes also referred to as its vertical frequency). The higher the
refresh rate, the less video flicker can be seen by the human eye.
resolution — The sharpness and clarity of an image produced by a printer or displayed
on a monitor. The higher the resolution, the sharper the image.
RFI — radio frequency interference — Interference that is generated at typical radio
frequencies, in the range of 10 kHz to 100,000 MHz. Radio frequencies are at the
lower end of the electromagnetic frequency spectrum and are more likely to have
interference than the higher frequency radiations, such as infrared and light.
ROM — read-only memory — Memory that stores data and programs that cannot be
deleted or written to by the computer. ROM, unlike RAM, retains its contents after
you shut down your computer. Some programs essential to the operation of your
computer reside in ROM.
RPM — revolutions per minute — The number of rotations that occur per minute.
Hard drive speed is often measured in rpm.
RTC — real time clock — Battery-powered clock on the system board that keeps the
date and time after you shut down the computer.
RTCRST — real-time clock reset — A jumper on the system board of some computers
that can often be used for troubleshooting problems.
S
SAS — serial attached SCSI — A faster, serial version of the SCSI interface
(as opposed to the original SCSI parallel architecture).
SATA — serial ATA — A faster, serial version of the ATA (IDE) interface.
ScanDisk — A Microsoft utility that checks files, folders, and the hard disk’s surface
for errors. ScanDisk often runs when you restart the computer after it has stopped
responding.
SCSI — small computer system interface — A high-speed interface used to connect
devices to a computer, such as hard drives, CD drives, printers, and scanners. The
SCSI can connect many devices using a single controller. Each device is accessed by an
individual identification number on the SCSI controller bus.
SDRAM — synchronous dynamic random-access memory — A type of DRAM that is
synchronized with the optimal clock speed of the processor.
serial connector — An I/O port often used to connect devices such as a handheld
digital device or digital camera to your computer.
182
Glossary
book.book Page 183 Wednesday, December 5, 2007 11:19 AM
Service Tag — A bar code label on your computer that identifies your computer when
you access Dell Support at support.dell.com or when you call Dell for customer service
or technical support.
setup program — A program that is used to install and configure hardware and
software. The setup.exe or install.exe program comes with most Windows software
packages. Setup program differs from system setup.
shortcut — An icon that provides quick access to frequently used programs, files,
folders, and drives. When you place a shortcut on your Windows desktop and doubleclick the icon, you can open its corresponding folder or file without having to find it
first. Shortcut icons do not change the location of files. If you delete a shortcut, the
original file is not affected. Also, you can rename a shortcut icon.
SIM — Subscriber Identity Module — A SIM card contains a microchip that encrypts
voice and data transmissions. SIM cards can be used in phones or portable computers.
smart card — A card that is embedded with a processor and a memory chip. Smart
cards can be used to authenticate a user on computers equipped for smart cards.
S/PDIF — Sony/Philips Digital Interface — An audio transfer file format that allows
the transfer of audio from one file to another without converting it to and from an
analog format, which could degrade the quality of the file.
standby mode — A power management mode that shuts down all unnecessary
computer operations to save energy.
Strike Zone™ — Reinforced area of the platform base that protects the hard drive by
acting as a dampening device when a computer experiences resonating shock or is
dropped (whether the computer is on or off).
surge protectors — Prevent voltage spikes, such as those that may occur during an
electrical storm, from entering the computer through the electrical outlet. Surge
protectors do not protect against lightning strikes or against brownouts, which occur
when the voltage drops more than 20 percent below the normal AC-line voltage level.
Network connections cannot be protected by surge protectors. Always disconnect the
network cable from the network connector during electrical storms.
SVGA — super-video graphics array — A video standard for video cards and
controllers. Typical SVGA resolutions are 800 x 600 and 1024 x 768.
The number of colors and resolution that a program displays depends on the
capabilities of the monitor, the video controller and its drivers, and the amount of
video memory installed in the computer.
S-video TV-out — A connector used to attach a TV or digital audio device to the
computer.
Glossary
183
book.book Page 184 Wednesday, December 5, 2007 11:19 AM
SXGA — super-extended graphics array — A video standard for video cards and
controllers that supports resolutions up to 1280 x 1024.
SXGA+ — super-extended graphics array plus — A video standard for video cards and
controllers that supports resolutions up to 1400 x 1050.
system board — The main circuit board in your computer. Also known as the
motherboard.
system setup — A utility that serves as an interface between the computer hardware
and the operating system. System setup allows you to configure user-selectable options
in the BIOS, such as date and time or system password. Unless you understand what
effect the settings have on the computer, do not change the settings for this program.
T
TAPI — telephony application programming interface — Enables Windows programs
to operate with a wide variety of telephony devices, including voice, data, fax, and
video.
text editor — A program used to create and edit files that contain only text; for
example, Windows Notepad uses a text editor. Text editors do not usually provide
word wrap or formatting functionality (the option to underline, change fonts, and so
on).
TPM — trusted platform module — A hardware-based security feature that when
combined with security software enhances network and computer security by enabling
features such as file and e-mail protection.
travel module — A plastic device designed to fit inside the module bay of a portable
computer to reduce the weight of the computer.
U
UMA — unified memory allocation — System memory dynamically allocated to
video.
UPS — uninterruptible power supply — A backup power source used when the
electrical power fails or drops to an unacceptable voltage level. A UPS keeps a
computer running for a limited amount of time when there is no electrical power. UPS
systems typically provide surge suppression and may also provide voltage regulation.
Small UPS systems provide battery power for a few minutes to enable you to shut
down your computer.
184
Glossary
book.book Page 185 Wednesday, December 5, 2007 11:19 AM
USB — universal serial bus — A hardware interface for a low-speed device such as a
USB-compatible keyboard, mouse, joystick, scanner, set of speakers, printer,
broadband devices (DSL and cable modems), imaging devices, or storage devices.
Devices are plugged directly in to a 4-pin socket on your computer or in to a multi-port
hub that plugs in to your computer. USB devices can be connected and disconnected
while the computer is turned on, and they can also be daisy-chained together.
UTP — unshielded twisted pair — Describes a type of cable used in most telephone
networks and some computer networks. Pairs of unshielded wires are twisted to protect
against electromagnetic interference, rather than relying on a metal sheath around
each pair of wires to protect against interference.
UXGA — ultra extended graphics array — A video standard for video cards and
controllers that supports resolutions up to 1600 x 1200.
V
video controller — The circuitry on a video card or on the system board (in computers
with an integrated video controller) that provides the video capabilities—in
combination with the monitor—for your computer.
video memory — Memory that consists of memory chips dedicated to video functions.
Video memory is usually faster than system memory. The amount of video memory
installed primarily influences the number of colors that a program can display.
video mode — A mode that describes how text and graphics are displayed on a
monitor. Graphics-based software, such as Windows operating systems, displays in
video modes that can be defined as x horizontal pixels by y vertical pixels by z colors.
Character-based software, such as text editors, displays in video modes that can be
defined as x columns by y rows of characters.
video resolution — See resolution.
virus — A program that is designed to inconvenience you or to destroy data stored on
your computer. A virus program moves from one computer to another through an
infected disk, software downloaded from the Internet, or e-mail attachments. When
an infected program starts, its embedded virus also starts.
A common type of virus is a boot virus, which is stored in the boot sectors of a floppy
disk. If the floppy disk is left in the drive when the computer is shut down and then
turned on, the computer is infected when it reads the boot sectors of the floppy disk
expecting to find the operating system. If the computer is infected, the boot virus may
replicate itself onto all the floppy disks that are read or written in that computer until
the virus is eradicated.
V — volt — The measurement of electric potential or electromotive force. One V appears
across a resistance of 1 ohm when a current of 1 ampere flows through that resistance.
Glossary
185
book.book Page 186 Wednesday, December 5, 2007 11:19 AM
W
W — watt — The measurement of electrical power. One W is 1 ampere of current
flowing at 1 volt.
WHr — watt-hour — A unit of measure commonly used to indicate the approximate
capacity of a battery. For example, a 66-WHr battery can supply 66 W of power for 1
hour or 33 W for 2 hours.
wallpaper — The background pattern or picture on the Windows desktop. Change
your wallpaper through the Windows Control Panel. You can also scan in your favorite
picture and make it wallpaper.
WLAN — wireless local area network. A series of interconnected computers that
communicate with each other over the air waves using access points or wireless routers
to provide Internet access.
write-protected — Files or media that cannot be changed. Use write-protection when
you want to protect data from being changed or destroyed. To write-protect a 3.5-inch
floppy disk, slide its write-protect tab to the open position.
WWAN — wireless wide area network. A wireless high-speed data network using
cellular technology and covering a much larger geographic area than WLAN.
WXGA — wide-aspect extended graphics array — A video standard for video cards
and controllers that supports resolutions up to 1280 x 800.
X
XGA — extended graphics array — A video standard for video cards and controllers
that supports resolutions up to 1024 x 768.
Z
ZIF — zero insertion force — A type of socket or connector that allows a computer
chip to be installed or removed with no stress applied to either the chip or its socket.
Zip — A popular data compression format. Files that have been compressed with the
Zip format are called Zip files and usually have a filename extension of.zip. A special
kind of zipped file is a self-extracting file, which has a filename extension of.exe. You
can unzip a self-extracting file by double-clicking it.
Zip drive — A high-capacity floppy drive developed by Iomega Corporation that uses
3.5-inch removable disks called Zip disks. Zip disks are slightly larger than regular
floppy disks, about twice as thick, and hold up to 100 MB of data.
186
Glossary
book.book Page 187 Wednesday, December 5, 2007 11:19 AM
Index
A
audio. See sound
B
battery
problems, 47
replacing, 126
CD/DVD drive
installing, 125
problems, 48
removing, 124
CD-RW drive
problems, 49
CDs, 27
playing, 25
beep codes, 66
Check Disk, 49
Bezel, 105
CMOS settings
clearing, 159
bezel
removing, 105
replacing, 106
BIOS, 154
boot sequence
about, 157
changing, 157
option settings, 157
booting
to a USB device, 157
computer
beep codes, 66
components inside, 88
crashes, 53-54
inside view, 88
restore to previous state, 77
stops responding, 53
conflicts
software and hardware
incompatibilities, 76
contacting Dell, 170
C
cards
installing PCI, 99
PCI, 99
removing PCI, 103
slots, 98
types supported, 98
copying CDs
general information, 27
helpful tips, 29
how to, 28
Index
187
book.book Page 188 Wednesday, December 5, 2007 11:19 AM
copying DVDs
general information, 27
helpful tips, 29
how to, 28
drivers, 73
about, 73
identifying, 73
reinstalling, 74
cover
removing, 85-86
replacing, 147
Drivers and Utilities media, 75
D
Dell
contacting, 165, 170
support policy, 162
support site, 13
Dell Diagnostics, 70
DellConnect, 166
diagnostics
beep codes, 66
Dell, 70
documentation
End User License Agreement, 11
ergonomics, 11
Finding Information, 11
online, 13
Product Information Guide, 11
regulatory, 11
safety, 11
Setup Diagram, 11
warranty, 11
Drivers
manually reinstalling, 76
188
Index
drives, 106
hard drive, 108
installing CD/DVD, 125
installing floppy, 116
installing hard drive, 110
problems, 48
removing CD/DVD, 124
removing floppy, 113
removing hard drive, 109
second hard drive, 112
serial ATA, 108
DVD drive
problems, 48
DVDs, 27
playing, 25
E
e-mail
problems, 50
End User License Agreement, 11
ergonomics information, 11
error messages
beep codes, 66
troubleshooting, 51
book.book Page 189 Wednesday, December 5, 2007 11:19 AM
F
Files and Settings Transfer
Wizard, 42
Finding Information, 11
Flex Bay drive
Media Card Reader, 16
floppy drive
installing, 116
removing, 113
H
hard drive
installing, 110
installing second, 112
problems, 49
removing, 109
hardware
beep codes, 66
conflicts, 76
Dell Diagnostics, 70
Help and Support Center, 14
help file
Windows Help and Support
Center, 14
hibernate mode, 35
I
I/O panel
replacing, 136
installing parts
before you begin, 83
recommended tools, 83
Installing Your Computer in an
Enclosure, 21
Internet
problems, 50
Internet connection
about, 44
options, 44
setting up, 45
IRQ conflicts, 76
K
keyboard
problems, 52
L
labels
Microsoft Windows, 12
Service Tag, 12, 16
M
Media Card Reader
installing, 119, 121
problems, 55
removing, 119
using, 30
Index
189
book.book Page 190 Wednesday, December 5, 2007 11:19 AM
memory
installing, 96
problems, 56
messages
error, 51
modem
problems, 50
monitor
blank, 63
clone mode, 34
connect DVI, 32-33
connect TV, 32-33
connect two, 32-33
connect VGA, 32-33
display settings, 34
extended desktop mode, 34
hard to read, 64
motherboard. See system board
mouse
problems, 56
P
password
clearing, 158
jumper, 158
PC Restore, 79
PCI cards
installing, 99
removing, 103
phone numbers, 170
playing CDs and DVDs, 25
power
button, 16
conserving, 34
hibernate mode, 35
managing, 34
options, advanced, 37
plans, 36
problems, 58
standby mode, 35
power light
conditions, 58
N
Power Plan in Vista, 36
network
Network Setup Wizard, 44
problems, 57
setting up, 43
printer
cable, 23
connecting, 23
problems, 59
setting up, 23
USB, 23
Network Setup Wizard, 44
O
operating system
reinstalling Windows Vista, 77
190
Index
book.book Page 191 Wednesday, December 5, 2007 11:19 AM
problems
battery, 47
beep codes, 66
blue screen, 54
CD drive, 48
CD-RW drive, 49
computer crashes, 53-54
computer stops responding, 53
conflicts, 76
Dell Diagnostics, 70
drives, 48
DVD drive, 48
e-mail, 50
error messages, 51
general, 53
hard drive, 49
Internet, 50
keyboard, 52
Media Card Reader, 55
memory, 56
modem, 50
monitor is blank, 63
monitor is hard to read, 64
mouse, 56
network, 57
power, 58
power light conditions, 58
printer, 59
program crashes, 53
program stops responding, 53
programs and Windows
compatibility, 54
restore to previous state, 77
scanner, 60
screen is blank, 63
screen is hard to read, 64
software, 53-54
sound and speakers, 61
technical support policy, 162
troubleshooting tips, 47
volume adjusting, 62
Product Information Guide, 11
Program Compatibility
Wizard, 54
R
regulatory information, 11
reinstalling
Windows Vista, 77
Removing Memory, 98
Replacing the Drive Panel
Insert, 119
ResourceCD
Dell Diagnostics, 70
S
S.M.A.R.T, 69
safety instructions, 11
SATA. See serial ATA
scanner
problems, 60
serial ATA, 108
Service Tag, 12, 16
settings
system setup, 154
Index
191
book.book Page 192 Wednesday, December 5, 2007 11:19 AM
Setup Diagram, 11
support website, 13
software
conflicts, 76
problems, 53-54
system board, 89
sound
problems, 61
volume, 61
speaker
problems, 61
volume, 61
System Restore, 77
system setup
about, 154
entering, 154
options, 155
screens, 155
specifications
audio, 150
computer information, 149
connectors, 151
controls and lights, 152
drives, 151
environmental, 153
expansion bus, 150
memory, 149
physical, 153
power, 153
processor, 149
technical, 149
video, 149
T
standby mode, 35
TV
connect to computer, 32-33
Starting the Dell Diagnostics
From the Drivers and
Utilities CD, 71
Starting the Dell Diagnostics
From Your Hard Drive, 70
support
contacting Dell, 165, 170
policy, 162
192
Index
technical support
policy, 162
telephone numbers, 170
transferring information to a new
computer, 42
troubleshooting
conflicts, 76
Dell Diagnostics, 70
Hardware Troubleshooter, 76
Help and Support Center, 14
restore to previous state, 77
tips, 47
U
USB
booting to devices, 157
Using Windows Device Driver
Rollback, 74
book.book Page 193 Wednesday, December 5, 2007 11:19 AM
V
volume
adjusting, 62
W
warranty information, 11
Windows Vista
Device Driver Rollback, 74
Files and Settings Transfer
Wizard, 42
Hardware Troubleshooter, 76
Help and Support Center, 14
Network Setup Wizard, 44
Program Compatibility
Wizard, 54
reinstalling, 77
scanner, 61
System Restore, 77
wizards
Files and Settings Transfer
Wizard, 42
Network Setup Wizard, 44
Program Compatibility
Wizard, 54
Index
193
book.book Page 194 Wednesday, December 5, 2007 11:19 AM
194
Index