Mitel 6730 User guide

Below you will find brief product information for Mitel 6730. The powerful business phone is an innovative and easy-to-use business phone designed to meet the demands of today's business environment. Feature-rich and packed with advanced capabilities, the Mitel 6730 incorporates exceptional sound quality with a range of telephony features and applications that can easily grow and adapt to the needs of your business. Take advantage of call handling, conferencing, mobility, and attendant console capabilities - perfect for any user, from the frontline to the executive suite.

PDF

Document

Aastra 673xi / 675xi

Telephony with SIP Phones at the OpenCom 1000 Communications System

User Guide

Welcome to Aastra

Thank you for choosing this Aastra product. Our product meets the strictest requirements with regard to quality and design.

This user guide will show you how to use your Aastra 673xi / 675xi and answer most of the questions that may arise.

If you require further technical support or information about other Aastra products, please refer to our website at http://www.aastra.de or

http://www.aastra.com. It provides additional notes and tips on the product.

We hope you enjoy using the Aastra 673xi / 675xi.

Aastra 673xi / 675xi SIP Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Aastra 673xi / 675xi Key Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Distinctive Features of the Communications System . . . . . . . . . . . . . . . . . . . . . . . . . 8

Using the Aastra 673xi / 675xi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Telephoning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Calling with Selective Line Seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Holding a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Taking a Call from Another Terminal (Take) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Accepting a Call for Another Terminal (Pick-up). . . . . . . . . . . . . . . . . . . . . . . . . .12

Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Three-Party Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Enquiry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Toggling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Transferring Call to Another Caller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Conference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Other Device Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Handsfree / Open-Listening Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Mute Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Call Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Adjusting Volume Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Using Headset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Speed Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Speed Dialling with Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Speed Dialling with Number Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Caller Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Call Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Message Waiting (MWI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Voicebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Busy Lamp Field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Phone Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Flexible Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Log Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Log In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

ACD Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Configuring the Aastra 673xi / 675xi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Automatic Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Web Configurator of the OpenCom 1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Aastra 673xi / 675xi Web Configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Function Keys Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Aastra 673xi / 675xi Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Deleting a Local Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Restoring Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Manually Configuring an IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Aastra 673xi / 675xi Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

The Options Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Aastra 673xi / 675xi SIP Telephones

The telephones of the product family Aastra 673xi / 675xi are Voice over IP (VoIP) telephones in accordance with the internationally standardised SIP standard

(Session Initiation Protocol). Connected to the communications system

OpenCom 1000 you have additional comfort functions available.

Models of the Aastra 673xi / 675xi product family

The Aastra 673xi / 675xi product family consists of the Aastra 6730i and

Aastra 6731i as well as the Aastra 6751i, Aastra 6753i, Aastra 6755i and

Aastra 6757i telephones. The models differ primarily regarding the display size and number of programmable keys (function keys). These keys are configured using the OpenCom 1000 communications system and offer access to individually configurable system functions such as e.g. configuring call forwarding, executing speed dialling, displaying a busy lamp field or accessing the phone book of

OpenCom 1000 communications system.

Furthermore, the models of the Aastra 673xi / 675xi product family differ regarding their controls. The Aastra 6751i e.g. has a special toggle key This system function can be controlled with other models using multiple existing trunk keys / / .

Aastra 6730i – basic level version of the

Aastra 673xi product family

Aastra 6731i – with 802.3af (PoE), two

Ethernet ports for PC and LAN

Aastra 673xi / 675xi SIP Telephones

Aastra 6751i – basic level version of the

Aastra 675xi product family

Aastra 6753i – headset jack and six function keys

Aastra 6755i – comfort display, six function keys and six softkeys

Aastra 6757i – premium display and twelve softkeys

The Aastra 6755i and Aastra 6757i models have large and freely programmable displays for executing system functions.

Aastra 673xi / 675xi SIP Telephones

Key Extensions

With an Aastra M670i or Aastra M675i key extension the Aastra 6753i, Aastra 6755i and Aastra 6757i telephones can provide additional function keys:

Aastra M670i: 36 function keys Aastra M675i: 20 softkeys respectively programmable on three levels (total of

60 storage locations)

Up to three key extensions can be connected to designated telephones: three key extensions of either the M670i type or three of the M675i type. Key extensions cannot be combined on the OpenCom 1000 communications system:

Key Extension

(up to three) M670i

(up to three) M675i can be connected to the telephones

Aastra 6753i

Aastra 6755i

Aastra 6757i

Aastra 6755i

Aastra 6757i

Note

The Aastra 6730i, Aastra 6731i or Aastra 6751i do not offer key extensions.

Aastra 673xi / 675xi SIP Telephones

Aastra 673xi / 675xi Key Description

The following tables explain the existing keys for all Aastra 673xi / 675xi models.

Aastra 6730i and Aastra 6731i

Keys Key Description and Function

Hold key: puts the current call on hold. Press this key once again to retrieve the call on hold.

Redial key: redials previously dialled numbers.

Pressing the Redial key twice redials the last number dialled.

Goodbye key: ends an active call or exits an open menu page without saving any changes made.

Mute key: turns the microphone on or off.

Volume control keys: adjusts the volume for the handset, ringer and speaker.

Options key: accesses the Options List menu card

(please refer to The Options Menu starting on page 38).

Caller List key: opens the caller list of the

OpenCom 1000 communications system (please

refer to Caller Lists starting on page 19 also).

Conference key: establishes a conference

Transfer key: transfers the current call to another subscriber

Trunk keys: connect you to a specific line or accept a call which is signalled on the line.

Loudspeaker key: activates the Handsfree for making and receiving calls without picking up the handset.

Aastra 673xi / 675xi SIP Telephones

Aastra 6730i and Aastra 6731i

Keys Key Description and Function

Navigation keys: press the arrow keys up or down to view different status and text pages on the display.

Press the arrow keys up or down to navigate within a menu or on a menu page.

Press the left arrow key to exit a menu or menu page.

Press the right arrow key to select a menu selection or menu page option displayed.

Function keys: the function of these keys is configured with the OpenCom 1000 communications system. Keys are labelled on a paper strip.

Next to each function key there is an LED indicator to show what function is in use.

Aastra 6751i

Keys Key Description and Function

Goodbye key: ends an active call or exits an open menu page without saving any changes made.

Services key: accesses the Options List menu card

(please refer to The Options Menu starting on page 38).

Hold key: puts the current call on hold. Press this key once again to retrieve the call on hold.

Redial key: redials previously dialled numbers.

Pressing the Redial key twice redials the last number dialled.

Volume control keys: adjusts the volume for the handset, ringer and speaker.

Save key: this key is not used on the OpenCom 1000

communications system (please refer to page 9 also).

Delete key: removes all entries from the redial list displayed. You may also use this key to go back a level in the telephone menu or to delete a character when entering text.

Aastra 673xi / 675xi SIP Telephones

Aastra 6751i

Keys Key Description and Function

Toggle key: when you receive a call while talking on the phone, press this key to accept that call. The first call is put on hold. Press the Toggle key to toggle back and forth between the calls.

Loudspeaker key: activates the Handsfree for making and receiving calls without picking up the handset.

Mute key: turns the microphone on or off.

Navigation keys: press the arrow keys up or down to view different status and text pages on the display.

Press the arrow keys up or down to navigate within a menu or on a menu page.

Press the left arrow key to exit a menu or menu page.

Press the right arrow key to select a menu selection or menu page option displayed.

The Aastra 6753i, Aastra 6755i and Aastra 6757i telephones are covered together as these models only differ in the number and type of function keys.

Aastra 6753i, Aastra 6755i and Aastra 6757i

Keys Key Description and Function

Goodbye key: ends an active call or exits an open menu page without saving any changes made.

Options key: accesses the Options List menu card

(please refer to The Options Menu starting on page 38).

Hold key: puts the current call on hold. Press this key once again to retrieve the call on hold.

Redial key: redials previously dialled numbers.

Pressing the Redial key twice redials the last number dialled.

Volume control keys: adjusts the volume for the handset, ringer and speaker.

Aastra 673xi / 675xi SIP Telephones

Aastra 6753i, Aastra 6755i and Aastra 6757i

Keys

Key Description and Function

Trunk keys: connect you to a specific line or accept a call which is signalled on the line.

Handsfree key: activates the Handsfree for making and receiving calls without picking up the handset.

When a headset is connected, a call can be accepted and ended using this key.

Mute key: turns the microphone on or off.

Call forw.

Ph.book

Navigation keys: press the arrow keys up or down to navigate within a menu or on a menu page.

The left or right arrow key switches the line shown as the default.

Press the left arrow key to exit a menu or menu page.

Press the right arrow key to select a menu selection or menu page option displayed.

Function keys: the function of these keys is configured with the OpenCom 1000 communications system. Keys are labelled either on a paper strip or via the display depending on the model.

Next to each function key there is an LED indicator to show what function is in use.

Softkeys (Aastra 6755i and Aastra 6757i only): the function of these keys is configured with the

OpenCom 1000 communications system. The labelling is via the display.

The function and labelling of the softkeys changes depending on call state, for example when called or when talking.

Next to each softkey there is an LED indicator to show what function is in use.

With the Aastra 6755i and Aastra 6757i models the administrator of the

OpenCom 1000 communications system can configure the function and labelling of the softkeys next to the main display in four key levels. Press the More softkey

(lower right) multiple times to reach the key level desired. With the Aastra 6757i model the upper softkeys can be configured in two levels.

Aastra 673xi / 675xi SIP Telephones

About this Manual

This manual describes how to use an Aastra 673xi / 675xi SIP telephone which is connected to the OpenCom 1000 communications system. If you require further information, please consult the following manuals available for the models of the

Aastra 673xi / 675xi product family:

Aastra 675xi resp. Aastra 675xi IP Telephone: Installation Guide (print version included with the product): describes features, controls and possible connections of your SIP telephone. A specific manual is provided for each model of the product family. You may download a PDF version of the installation guide for the

Aastra 6730i, Aastra 6731i, Aastra 6751i / Aastra 51i, Aastra 6753i / Aastra 53i,

Aastra 6755i / Aastra 55i and Aastra 6757i / Aastra 57i terminals from the Aastra website.

Aastra 673xi resp. Aastra 675xi IP Telephone: User Guide: describes the most frequently used IP telephony features for the telephone user. A specific manual is provided for each model of the product family. You may download a PDF version of the installation guide for the Aastra 6730i, Aastra 6731i, Aastra 6751i /

Aastra 51i, Aastra 6753i / Aastra 53i, Aastra 6755i / Aastra 55i and Aastra 6757i /

Aastra 57i terminals from the Aastra website.

Model 675xi Series Phones: Administrator Guide (English): contains extensive information for the administrator and describes how to configure the SIP telephone within the network. You may download a PDF version of this user guide

(valid for the Aastra 9143i, Aastra 9480i, Aastra 9480i CT, Aastra 673xi and

Aastra 675xi) from the Aastra website.

Distinctive Features of the Communications System

When you operate an Aastra 673xi / 675xi on the OpenCom 1000 communications system, some functions deviate from how they are described in the installation guide and in the user guide.

This applies especially to functions which are provided locally on the device as well as via the OpenCom 1000 communications system. In these cases, the functions provided by the communications system are used. The corresponding local device menus will not appear then.

■ The Aastra 673xi / 675xi does not offer call forwarding. This means that in the simplified Options menu the item 1.Call Forward is not available (please refer

to The Options Menu starting on page 38). Use the call forwarding function of

the OpenCom 1000 communications system (please refer to Call Forwarding starting on page 21).

Aastra 673xi / 675xi SIP Telephones

■ The Aastra 673xi / 675xi does not save any call numbers in the local caller list nor does it offer a local phone book. Configure function keys instead to access

the callers list (Caller Lists starting on page 19) and the phone book (please

refer to Phone Book starting on page 21) of the OpenCom 1000

communications system.

■ The Aastra 673xi / 675xi has a separate Web interface. If the administrator of the OpenCom 1000 communications system so desires, this can be activated

(see Aastra 673xi / 675xi Web Configurator starting on page 29). Using this Web

interface, you can possibly programme function keys concurrently and thus delete or overwrite the keys and functions configured via the OpenCom 1000 communications system.

If a function key has been programmed using the web interface of the

Aastra 673xi / 675xi, for example, this cannot be overwritten through a configuration from the OpenCom 1000 communications system. In order to cancel concurrent programming, delete the programming either via the

Aastra 673xi / 675xi Web interface or delete the local configuration on the

Aastra 673xi / 675xi (please refer to Deleting a Local Configuration starting on page 34).

Using the Aastra 673xi / 675xi

Telephoning

Making Calls

1. In order to establish a connection,

– pick up the handset or

– press the Handsfree key , to make the following call in the handsfree

mode (see Handsfree / Open-Listening Mode starting on page 16).

2. Dial a call number:

– Enter the call number using the number keys.

– Or: press the Redial key to call back a previously dialled call number.

Then select an entry with the navigation keys . Confirm with the Dial softkey or pick up the handset.

– Or: Press the function key with the phone book function (please refer to

Phone Book starting on page 21). This function is for selecting a call number

from the phone book of the OpenCom 1000 communications system.

3. Wait for the connection to be set. After about five seconds, the Aastra 673xi /

675xi accepts the entire call number and dials. To speed up dialling, press the hash key after entering the call number.

Calling with Selective Line Seizure

If multiple trunk keys are configured for your telephone, you can seize a line selectively

1. Press a trunk key / /

Optional: Use the left arrow key

to seize a specific line.

or right arrow key to select a line.

In the display the line numbers (L1, L2...) are shown and indicate whether this line is free and can thus be seized.

2. Dial a call number (see page 10).

Using the Aastra 673xi / 675xi

Note

If the administrator has linked a trunk key / / with a SIP user account, you will be calling under the call number of the SIP user account. If the trunk key is not linked, the call number of trunk key 1 is used.

Answering a Call

An incoming call is signalised via ringer, a blinking trunk key and the blinking red

LED indicator to the upper right:

To accept the call, you:

■

■ pick up the handset or press the blinking trunk key press the Handsfree key

mode (see page 16).

/ / or

to accept the following call in the handsfree

During call signalling you can press the Ignore softkey to suppress call signalling

(on the Aastra 6755i / 6757i). The person calling continues to hear the ringing tone.

Note

Press a function key with the call protection function (see Call Protection starting on page 16). This function rejects the incoming call. The person calling hears the

busy tone.

Holding a Call

You can briefly interrupt an ongoing call:

1. Press the Hold key . The person calling now hears music on hold.

2. Press the Hold key again or press the Pickup softkey to continue the call.

Using the Aastra 673xi / 675xi

Taking a Call from Another Terminal (Take)

You can accept an ongoing call from another terminal on your Aastra 673xi / 675xi and continue it there. To be able to do so, your telephone and the other terminal have to have the same internal call number. To do so, a Take function key must be

configured on the Aastra 673xi / 675xi (see Web Configurator of the

OpenCom 1000 starting on page 28).

To accept the call on the Aastra 673xi / 675xi you:

■

■ pick up the handset and press the Take function key or

– when the handset is not picked up – press the Take function key to accept

the call in the handsfree mode (please refer to page 16).

Accepting a Call for Another Terminal (Pick-up)

You can accept a call for another telephone in your Pickup group. To do so, a Pick-

up function key must be configured on the Aastra 673xi / 675xi (see Web Configurator of the OpenCom 1000 starting on page 28).

■

Another telephone in your Pickup group is ringing. When your telephone is idle, the call number / the name of the caller and the called pick-up group member are displayed. To accept the call, you: pick up the handset and press the Pick-up function key or

– when the handset is not picked up – press the Pick-up function key to accept

the call in the handsfree mode (please refer to page 16).

If you are telephoning and would like to accept a call using Pickup …

1. Press an unassigned trunk key, e.g. trunk key 2 .

The person calling is put on hold and now hears music on hold.

2. Press the Pick-up function key.

3. You can also toggle back and forth between callers or initiate a conference

with both callers (please refer to page 14 also).

Ending a Call

To end a call you do as follows:

■ Put down the handset.

■ press the Goodbye key .

Using the Aastra 673xi / 675xi

Three-Party Conference Calls

You are making a call, e.g. on the trunk key 1 , its LED indicator is lit. You can now forward the call, execute an enquiry, switch back and forth between two subscribers (“toggle”) or set up a conference. You can use any available trunk key

/ / for three-party conference calls.

Note

The Aastra 6751i has just one trunk key. Use the navigation keys to forward a call (up arrow key) or to initiate a conference (down arrow key). For details, please refer to the Aastra 6751i user guide.

Enquiry

While telephoning, you can make an enquiry to another subscriber.

Note

The enquiry function cannot be used to transfer calls on SIP telephones.

Alternatively, use the Xfer softkey resp. the Transfer key on the

Aastra 6730i / 6731i. Press the up arrow key on the Aastra 6751i / 6753i.

1. Press an unassigned trunk key, e.g. trunk key 2 the Aastra 6751i.

. Press the up arrow key on

You hear the internal dialling tone. The person calling is put on hold and now hears music on hold.

2. Now dial the call number of the subscriber desired and make the enquiry call.

3. Press the Goodbye key to terminate the enquiry call.

4. on the Aastra 6730i / 6731i / 6753i / 6755i / 6757i: Press the trunk key where the first caller is waiting. You are now connected with the caller on hold once again.

If after ending the enquiry call you put down the handset, after a few seconds you will automatically be called back with the connection on hold.

on the Aastra 6751i: Press the key labelled Cancel on the display. You are now connected with the first caller once again.

Using the Aastra 673xi / 675xi

Toggling

On the Aastra 6730i / 6731i / 6753i / 6755i / 6757i

While you are conducting an enquiry call, the first caller is put on hold (see

page 13). Now you can toggle between callers (switch back and forth).

1. Press the trunk key (e.g. ) of the caller waiting currently. The other caller is put on hold. The LED indicator of the trunk key of the respectively held caller blinks during this process. The held caller hears music on hold.

2. Press the trunk key of the caller waiting to switch to that caller. The other caller is now put on hold.

Tip: While you are talking with the first caller (the second caller is on hold), you can initiate a conference with both callers. To do so, press the Conf softkey resp. the Conference key on the Aastra 6730i / 6731i. To end the conference

specifically, please read the description on page 15.

3. Ending toggling: Press the Goodbye key to terminate the current call.

4. Then press the trunk key where the other caller is waiting. You are now connected with the caller on hold once again.

On the Aastra6751i

You can also toggle between two callers on the Aastra 6751i. To be able to do so, the second caller has to call while you are already telephoning with someone else.

1. You are telephoning and receive a call. Press the Toggle key to accept the call. The first caller is put on hold and now hears music on hold.

2. In order to return to the first caller, press the Toggle key

3. Ending toggling: Press the Goodbye key

once again.

to terminate the current call.

4. Then press the Toggle key where the other caller is waiting. You are now connected with the caller on hold once again.

Transferring Call to Another Caller

1. Press the Xfer softkey resp. the Transfer key on the Aastra 6730i / 6731i.

Press the up arrow key on the Aastra 6751i / 6753i.

You hear the internal dialling tone. The person calling is put on hold and now hears music on hold.

2. Dial the call number of the internal subscriber desired.

Using the Aastra 673xi / 675xi

– Transferring a call with notification: When the subscriber answers, announce the call transfer. Then press the Xfer softkey resp. the Transfer key on the Aastra 6730i / 6731i. Press the up arrow key on the

Aastra 6751i / 6753i.

– Transferring a call without notification: When you wish to wish to transfer the call without notification, wait for the ringing tone. Then press the Xfer softkey resp. the Transfer key on the Aastra 6730i / 6731i. Press the up arrow key on the Aastra 6751i / 6753i. The caller on hold now hears the ringing tone of the transfer destination and waits for the call to be accepted.

Conference

You can speak with two callers simultaneously in a so-called “Three-Party Conference”.

1. Dial the call number of the first caller.

2. Press the Conf softkey resp. the Conference key on the Aastra 6730i /

6731i. Press the down arrow key on the Aastra 6751i / 6753i.

3. Press the available trunk key (e.g. caller.

) and dial the call number of the second

The other caller is put on hold.

4. When the second caller answers, announce the conference. Press the Conf softkey resp. the Conference key on the Aastra 6730i / 6731i once again.

Press the down arrow key on the Aastra 6751i / 6753i.

You are now connected with both callers in a three-party conference. The display shows the list of conference partners.

5. Do the following to end the conference:

– Dropping an individual subscriber from the conference: Use the navigation keys to select one subscriber and press the Drop softkey. This ends the connection to the selected subscriber.

Dropping an individual conference participiant cannot be done using a softkey on the Aastra 6730i / 6731i or on the Aastra 6751i / 6753i. Please refer to the user guide of the respective device for more details on this function.

– Ending a conference: Put down the handset or press the Goodbye key to end the conference (connection to both subscribers).

Using the Aastra 673xi / 675xi

Other Device Functions

Handsfree / Open-Listening Mode

You can make a call in the handsfree mode, e.g. to let anyone present in the room listen in. Before or during a call, press the Handsfree key (on the

Aastra 6730i / 6731i and on the Aastra 6751i: the Loudspeaker key ). The speaker is switched on. The red LED indicator next to the Handsfree key lights up.

Press the key once again to switch the speaker off.

Mute Function

If you do not want the caller to listen in to what, e.g. you are discussing with someone in the room, you can temporarily mute the telephone. During a call press – the Mute key . The microphone is switched off. The red LED indicator next to the key blinks and your caller can no longer hear you. Press the Mute key once again to switch the microphone back on.

Call Protection

You can configure a function key with the do not disturb function (please refer to

Function Keys Reference starting on page 31).

1. Press the function key to activate the do not disturb function.

The LED indicator next to the function key lights up, the display shows DND.

Callers now receive the busy signal. Internal callers with system terminals also receive No Answer on the display.

2. Press the function key once again to deactivate the do not disturb function.

Adjusting Volume Level

■

You can adjust the volume of the ringer, of the handset or of the speaker with the

Volume keys .

During call signalling you can adjust the volume of the ringer.

While making a call, you adjust the volume of the handset or – in the handsfree mode – the volume of the speaker.

Using the Aastra 673xi / 675xi

Using Headset

A headset can be connected to an Aastra 673xi / 675xi (exception: Aastra 6751i).

You can press the Handsfree key in this case in order to accept and end calls .

You can configure via the Options menu of the Aastra 673xi / 675xi, whether to use

the headset or the speaker for handsfree operation (see Settings starting on page 27).

The Aastra 6730i / 6731i does not provide a separate headset connector. With these telephones, you can replace the handset with a headset.

Note

Establishing a call can be delayed with SIP telephony. When using a headset, e.g. you should wait a second before you begin to speak.

Speed Dialling

You can save call numbers either to the function keys or to the number keys of your telephone as speed dialling destination.

Speed Dialling with Function Keys

Select speed dialling destination

■ Pick up the handset and press the function key where the speed dialling destination is programmed.

alternatively – when you wish to call in the handsfree mode:

■ Press the function key – with the handset down – where the speed dialling destination is programmed.

Configuring a speed dialling destination

A call number is saved as a speed dialling destination to a function key via the Web

Configurator of the OpenCom 1000 (OCW):

1. To do so start the OCW and open the configuration dialogue for your

Aastra 673xi / 675xi. The procedure is described in the chapter Web

Configurator of the OpenCom 1000 starting on page 28.

2. Click on the desired key entry in the Key column of the Programmable keys

on terminal / Softkeys on terminal table.

The dialogue for configuring this key opens.

Using the Aastra 673xi / 675xi

3. In the Key type field select the Speed dial entry. In the Label field you can enter a text for labelling the key on the display of your telephone. In the Call

no. field you enter the call number to be saved to this function key. In the Line field select the line to be seized when the call number is dialled or accept the default.

4. Click on the Accept button to save programming.

Changing or deleting a speed dialling destination

Do the following to delete a programmed speed dialling destination:

1. To do so, start the OCW and open the configuration dialogue for your

Aastra 673xi / 675xi (please refer to the chapter Web Configurator of the

OpenCom 1000 starting on page 28).

2. Click on the desired key entry in the Key column of the Programmable keys

on terminal / Softkeys on terminal table.

The dialogue for configuring this key opens. You see the current key configuration.

3. To change programming, change the entries in the fields Label, Call no. and

Line.

To delete programming, select the entry - in the Key type field. All configuration settings are now removed and no longer appear on the display.

4. Click on the Accept button to save changed or deleted programming.

Speed Dialling with Number Keys

Select speed dialling destination

■ Pick up the handset. Press the number key where the desired call number is saved for a few seconds.

alternatively – when you wish to call in the handsfree mode:

■ Press the number key – with the handset down – where the speed dialling destination is programmed.

Configuring a speed dialling destination

You can configure the number keys as speed dialling keys directly on your

Aastra 673xi / 675xi:

1. Press one of the number keys for a few seconds.

Aastra 6755i / 6757i: The display shows the Enter Number: menu card.

Using the Aastra 673xi / 675xi

Aastra 6730i / 6731i and Aastra 6751i / 6753i: The display shows Speeddial->

Enter Number. Confirm with the down arrow key.

2. Enter the destination call number using the number keys. To correct a mistaken number use the Backspace function key. Slide the cursor horizontally with the left arrow key or right arrow key .

3. Use the navigation keys to move the cursor onto the Line: field and press the Change softkey. This selects a trunk key which is to be linked with the speed dialling.

on the Aastra 6730i / 6731i 4. Press the Save softkey resp. the right arrow key or on the Aastra 6751i / 6753i.

The speed dialling is now saved.

Note

Speed dialling destinations saved to number keys can be changed or deleted in the Web Configurator of the AastraAastra 673xi / 675xi675xi (please refer to the

Changing or deleting a speed dialling destination on page 18).

Caller Lists

You can configure a function key with a caller list function (see Function Keys Reference starting on page 31). Use this function key to access the caller lists

managed on the OpenCom 1000 communications system. The LED indicator next to the function key blinks when the caller list contains new entries.

Operation on the Aastra 6730i, Aastra 6731i, Aastra 6753i

1. Press the function key with the caller list function (or the Caller list key the Aastra 6730i / Aastra 6731i).

The caller list appears (dependent on configuration, see also Function Keys

Reference starting on page 31: list of call

s in absence or list of answered calls).

2. Use the navigation keys to go to the desired entry.

3. To call the caller back, pick up the handset or press the Handsfree key the Aastra 6730i / 6731i: the Loudspeaker key ).

(on

4. To edit the entry, press the Enter softkey. Use the navigation keys to go to the desired option:

– 2 Backspace to remove the entry displayed. Confirm with the

Enter softkey.

Using the Aastra 673xi / 675xi

– 3 Delete all to remove all entries from the list. Confirm with the

Enter softkey.

– 4: shows detailed information on the entry selected.

5. Press the Goodbye key to exit the menu card display.

Operation on the Aastra 6755i, Aastra 6757i

1. Press the function key with the caller list function.

The No reply list appears.

2. Use the navigation keys to go to the desired entry.

3. Press the Dial softkey to call the selected entry.

4. Press the Answered softkey to switch to the list of answered calls. Press the No reply softkey to return to the list of no reply calls.

5. To show detailed information on the entry selected, press the Details softkey.

Press

– Backspace to remove the entry displayed or

– Dial to call the entry displayed.

6. Press the Configuration softkey to configure the caller list. Use the navigation keys to get to the desired input line or option on the menu cards. Confirm with the OK softkey or with the Change softkey respectively.

Press the Backspace softkey to return to the previous menu card. The following menu cards appear:

Only when more than one call number has been configured for the

Aastra 673xi / 675xi: selecting the call number or trunk key; determines the line for which the caller list is to be configured

Int./Ext.: the setting determines which calls – only internal, only external or all calls – are to be saved in the list.

No reply: the setting determines whether an additional list of answered calls is available.

Answered Calls: the setting determines whether an additional list of answered calls is available.

7. Press the Goodbye key to exit the menu card display.

Using the Aastra 673xi / 675xi

Phone Book

You can configure on the Aastra 6755i / 6757i a function key with a phone book

function (please refer to Function Keys Reference starting on page 31). Use this

function key to access the phone books managed on the OpenCom 1000 communications system.

1. Press the function key with the phone book function.

The Phonebook menu card appears.

2. Enter one or multiple first letters into the Name: field to find the phone book entry you are looking for. Use the number keys to do so. Use the ABC, abc or

123 softkeys to switch the input mode. To correct a mistaken entry use the

Delete softkey. Slide the cursor horizontally with the left arrow key or right arrow key . Confirm the entry using the OK softkey.

A list of phone book entries of the OpenCom 1000 communications system will appear.

3. Use the navigation keys to go to the desired entry. Use the §Page and

¨Page softkeys to go from page to page.

4. Press the Dial softkey to call the selected entry.

5. Press the Details softkey to show detailed information on the entry selected.

6. Press the Goodbye key to exit the menu card display.

Call Forwarding

You can configure a function key with a call forwarding function (please refer to

Function Keys Reference starting on page 31). The following options are available:

■ A function key was programmed with a fixed configured call forwarding (in the

OCW the call forwarding/submit key function was configured, the

Infoscreen option was deactivated during configuration).

Press the function key to activate or deactivate call forwarding. The LED indicator next to the lights up when call forwarding is activated.

■ A function key was programmed with a fixed configured call forwarding (in the

OCW the call forwarding/submit key function was configured, the

Infoscreen option was activated during configuration). This key function cannot be configured on the Aastra 6753i.

Using the Aastra 673xi / 675xi

Press the function key to show the forwarded call number, the forwarding destination and the status on the display. Press the on/off softkey to activate or deactivate call forwarding.

■ A function key was programmed with a call forwarding menu (in the OCW the

call forwarding/menu key function was configured). This key function can only be configured on the Aastra 6755i / Aastra 6757i.

Press the function key to show the call forwarding menu. Use the navigation keys to get to the desired input line or option on the menu cards. Confirm with the OK or Change softkeys respectively. Press the Backspace softkey to return to the previous menu card. The following menu cards appear:

– select the call number or trunk key to be forwarded (only when more than one call number was configured for the Aastra 673xi / 675xi).

– select the unconditional, busy or no reply option

– select the option off (to deactivate), Target callno. (for entering the call number manually), Attendant (for call forwarding to the central office), or

voicebox (for call forwarding to the IVM)

– after entry: select the Internal, External or int.+ext. call type

Press the Goodbye key to exit the menu card display.

Message Waiting (MWI)

The Aastra 673xi / 675xi can receive short messages.The OpenCom 1000 communications system also has a configuration determining whether or not you are informed of incoming e-mails.

You can configure a Message Waiting function key (see Web Configurator of the

OpenCom 1000 starting on page 28) which enables to read messages on the tele-

phone display. The function key blinks red when there are new messages.

1. Press the Message Waiting function key.

2. Use the navigation keys to go to the desired entry.

3. To call back the sender press the Dial softkey or pick up the handset.

4. To show detailed information on the entry selected, press the Details softkey.

The text, date and time of the message is shown.

Using the Aastra 673xi / 675xi

Further options:

– Press the Backspace softkey to delete the selected entry.

– Press the Tone -> on / Tone -> off softkey to switch on/off the acoustic signalling of incoming messages.

Voicebox

The OpenCom 1000 communications system provides you with a voicebox which serves as an “answering machine” if desired. To operate the voicebox, it is

Reference starting on page 31). Activating or deactivating the voicebox is done via

call forwarding to a voicebox call number (please refer to Call Forwarding starting on page 21).

Any time there are new messages on your OpenVoice voicebox, the Aastra 673xi /

675xi display shows the symbol ‚ and the number of voicebox messages received next to it.

1. Press the function key with the Voice mail function.

The Voice -Mail menu card appears.

2. If more than one call number was configured for the Aastra 673xi / 675xi select the line with the navigation keys . Confirm using the Select softkey.

The voicebox is called.

3. The next steps are voice controlled. Follow the Voice menu instructions.

4. Press the Goodbye key to exit the voicebox system.

Busy Lamp Field

Use the Busy Lamp Field function key (BLF, busy lamp) to view the free or busy state of another internal subscriber. For every desired call number of a subscriber

you have to configure a separate BLF function key (please refer to Function Keys

Reference starting on page 31). The LED indicator next to the function key shows

the state of the subscriber connected:

■ Unlit ( ): The subscriber is free. Press the BLF function key to call the subscriber.

■ Blinking ( ): The subscriber is being called. Press the BLF function key to accept the call (“Pickup”).

■ Lit ( ): The subscriber is busy.

Using the Aastra 673xi / 675xi

You can also programme a softkey with the BLF function to one of the additional key levels. In this case, you must activate the level with the More softkey so that the LED indicator shows the state of the subscriber connected.

Phone Lock

You can lock the Aastra 673xi / 675xi to prevent unauthorised use. Locking and unlocking is available without password by default.

Note

Change the user password as needed via the Aastra 673xi / 675xi Web interface

(please refer to Aastra 673xi / 675xi Web Configurator starting on page 29).

1. Press the Options key (or the Service key

The Options List menu card appears.

on the Aastra 6751i).

2. Use the navigation keys to select the 3.Phone Lock menu entry. Confirm with the right arrow key or with the Select softkey.

3. Confirm Lock the phone? on the display with the Lock softkey.

Phone is locked appears on the display. When in this state, no functions can be triggered and no calls made. It is possible, however, to accept incoming calls.

You can unlock the phone:

1. Press the Options key (or the Options key on the Aastra 6751i).

To unlock the phone and Password: appear on the display.

2. Enter the user password using the number keys. Confirm with the right arrow key or with the Enter softkey.

Note

When the Aastra 673xi / 675xi is locked, emergency calls to predefined call numbers can still be made. The system administrator determines which call numbers are allowed in the OpenCom 1000 communications system. These are usually the call numbers 112, 110, 0112 and 0110.

Using the Aastra 673xi / 675xi

Flexible Workstation

The OpenCom 1000 communications system supports the “flexible workstation” feature. There are two variants of this feature:

■ Hot Desking: Multiple employees use the same workstation at different times, each employee has their own call number

■ Free Seating: An employee works at different workstations; the employee retains his/her call number.

Use this feature to transfer the configuration of an Aastra 673xi / 675xi to another

Aastra 673xi / 675xi (of same type).

Log Out

The Aastra 673xi / 675xi is operative or logged in.

1. Press the logout softkey.

2. Confirm the restart with the OK softkey.

The Login menu card appears.

Log In

The Aastra 673xi / 675xi is not in operation or logged out. The Login menu card appears.

1. Use the navigation keys to go to the Callno./ID field.

To initiate transfer of the device configuration, enter the call number of the

Aastra 673xi / 675xi to load its configuration.

2. Use the navigation keys to go to the PIN field.

– To transfer the device configuration you can enter the user password linked with the desired call number. Use this password to also call the personal Web

Configurator, for example, for your Aastra 673xi / 675xi (please refer to Web

Configurator of the OpenCom 1000 starting on page 28).

– Enter the numeric password (PIN) that the administrator of the

OpenCom 1000 communications system set up for automatic configuration.

Entering the password is done in the alphanumeric mode. Press a number key multiple times to reach the desired digit.

3. Confirm using the OK softkey.

Using the Aastra 673xi / 675xi

4. If the original Aastra 673xi / 675xi is still in operation, you have to confirm transfer of the configuration with the Yes softkey.

The Aastra 673xi / 675xi restarts – it is configured with the transferred configuration. The Aastra 673xi / 675xi originally using this configuration also restarts and the Login menu card appears.

ACD Group

An ACD key is available on your Aastra 673xi / 675xi if you are member (agent) of

an ACD group (ACD = Automatic Call Distribution), see Web Configurator of the

OpenCom 1000 starting on page 28. Members of an ACD-group can be reached

under a collective call number. When calls are made to the group, the communications system searches for a free telephone in the group.

The “ACD group” function key is labelled with the ACD group name resp. the group call number. Also the number of waiting calls is indicated on the key.

Further function keys for managing ACD calls can be configured on the

Aastra 6753i / Aastra 6755i / Aastra 6757i (see Function Keys Reference starting on page 31).

1. Press the “ACD group” function key to log in to the ACD group.

The LED indicator next to the function key lights up.

2. Press the function key again to log out from the ACD group.

If you have logged out of an ACD group, you can still be reached on your personal number.

Consult your system administrator if you desire further information about this function.

Configuring the Aastra 673xi / 675xi

Automatic Configuration

The Aastra 6753i, Aastra 6755i and Aastra 6757i SIP telephones support the “Automatic Commissioning / Auto Provisioning” feature. Use this feature to commission an Aastra 673xi / 675xi without the administrator of the OpenCom 1000 communications system having to configure it beforehand. Automatic configuration must be authorised by the administrator of the OpenCom 1000 communications system.

1. If the Aastra 673xi / 675xi is currently in operation, press the logout function key and confirm restarting with the OK softkey. If a log-in process was previously interrupted, press the login softkey.

The Login menu card appears.

2. Use the navigation keys to go to the Callno./ID field.

Enter an unused call number to initiate automatic configuration.

3. Use the navigation keys to go to the PIN field.

Enter the numeric password (PIN) that the administrator of the OpenCom 1000 communications system set up for automatic configuration. Entering the password is done in the alphanumeric mode. Press a number key multiple times to reach the desired digit. Enter the digits “00” (and delete these digits if necessary with the Backspace softkey) to switch into the numeric mode.

4. Confirm using the OK softkey.

The Aastra 673xi / 675xi restarts – it is then configured with a default configuration for the desired new call number.

Settings

A description of all possible settings of the Aastra 673xi / 675xi can be found in the

user guide of your Aastra 673xi / 675xi telephone (please refer to About this

Manual starting on page 8).

Note

The operation is analogous on the Aastra 6730i / 6731i and on the Aastra 6751i /

6753i. The key assignment is proposed on the bottom display line.

Configuring the Aastra 673xi / 675xi

1. Press the Options key (or the Service key

The Options List menu card appears.

on the Aastra 6751i).

2. Confirm the 1.Preference menu entry with the right arrow key

Select softkey.

or with the

3. Go to the desired setting (please refer to The Options Menu starting on page 38 and change the setting or the option. Confirm using the Done softkey.

4. Press the Goodbye key to exit the menu.

Web Configurator of the OpenCom 1000

When the system administrator given you authorisation to use the Web Configurator of the OpenCom 1000 (OCW) you can do the configuration of the terminal function keys using a Web browser yourself.

1. Enter the IP address or the DNS name of the OpenCom 1000 communications system in the address line of the Web browser. Get the IP address from the administrator of the OpenCom 1000 communications system – this IP address is not identical with the IP address of your Aastra 673xi / 675xi.

2. Confirm with the enter key to call the login page of the OpenCom 1000 communications system.

3. Enter the user name and password that the administrator of the

OpenCom 1000 communications system gave you. Confirm using the OK button.

4. Click on the My data and terminals link. Click on the link next to the

Terminals entry.

The configuration dialogue for your Aastra 673xi / 675xi opens.

5. In the configuration dialogue of the Aastra 673xi / 675xi click on one of the links under the Programmable keys on terminal / Softkeys on terminal header.

The corresponding key configuration dialogue opens. Select the desired function under the key type. Enter the additional information necessary for the function. Confirm the key configuration with the Accept button.

Configuring the Aastra 673xi / 675xi

Web Configurator of the OpenCom 1000 (OCW) –

My data and terminals: Terminal configuration

Function keys that are changed are automatically activated on the Aastra 673xi /

675xi. For a list of the available function key functions please refer to Function Keys

Reference starting on page 31.

Aastra 673xi / 675xi Web Configurator

You can also change the settings of the Aastra 673xi / 675xi using a separate terminal Web Configurator if the administrator of the OpenCom 1000 communications system has authorised this.

1. Press the Options key (or the Options key

The Options List menu card appears.

on the Aastra 6751i).

2. Use the navigation keys to select the 2.Phone Status menu entry. Confirm with the right arrow key or with the Select softkey.

The Phone Status menu card appears.

3. Select the 1.IP&MAC Addresses menu entry. Confirm with the right arrow key or with the Select softkey.

4. Notate the series of digits displayed under the IP Addresses header.

5. Start a Web browser on your workstation computer. Enter the IP address of the

Aastra 673xi / 675xi into the address line of the Web browser and confirm with the enter key.

Configuring the Aastra 673xi / 675xi

Logging in on the Aastra 673xi / 675xi Web Configurator

6. Enter “user” into the User name field of the login dialogue. Leave the

Password field empty. Confirm using the OK button.

The Aastra 673xi / 675xi Web Configurator appears.

Aastra 673xi / 675xiWeb Configurator: changing a password

7. First click on the User Password link. Enter a new password into the New

Password and Password Confirm fields. Confirm using the Save Settings button.

Menu entries in the Aastra 673xi / 675xi Web Configurator

The Aastra 673xi / 675xi Web Configurator allows you, e.g. to conveniently configure speed dialling destinations on the Keypad: Speed Dial page.

Especially the telephony functions and key assignments available under Softkeys

and XML as well as under Programmable Keys are designed for universal use with communications systems by various manufacturers. Please note possible

conflicts with the configuration of the OCW (please refer to Web Configurator of

the OpenCom 1000 starting on page 28 and Deleting a Local Configuration starting on page 34).

Configuring the Aastra 673xi / 675xi

Please refer to the separate user guides for a detailed description of functions for

each model of the Aastra 673xi / 675xi (see page 8 also).

Note

You should preferably use the Web Configurator of the OpenCom 1000 communications system for configuring the telephone as the functionality is optimally coordinated. The “Directory List” function of the Aastra 673xi / 675xi

Web Configurator requires technical skill to configure and a corresponding internet service. Instead, configure the “Ph.Book” function in the OCW, in order to be able to use the XML key phone book function of the OpenCom 1000 communications system.

Function Keys Reference

Depending on the device type there are various types available and a varying

number of function keys available (please refer to Models of the Aastra 673xi /

675xi product family starting on page 1).

Note

By activating up to four levels, the assignment capacities of each softkey are multiplied on the Aastra 6755i and on the Aastra 6757i.

With the OCW as a user of the OpenCom 1000 communications system you can configure and change the following function keys for your Aastra 673xi / 675xi.

Function keys for Aastra 6730i / 6731i and Aastra 6753i / 6755i / 6757i

Key type empty

line

speed dial

do not disturb

Parameter

–

Line

Function none

Trunk key; seizes the corresponding line; there have to be one or multiple SIP user accounts configured for the Aastra 673xi /

675xi; LED indicator shows when line is busy

Call number and line Direct dials a call number via desired line

– Switches call protection on or off;

LED indicator indicates active function

Configuring the Aastra 673xi / 675xi

Function keys for Aastra 6730i / 6731i and Aastra 6753i / 6755i / 6757i

Key type

busy lamp

directory

Parameter Function

Call number and line Busy Lamp Field; LED indicator

– shows when subscriber is busy

On the Aastra 6755i / Aastra 6757i only: Shows phone book (directory) managed by the OpenCom 1000 communications system call forwarding/

menu call forwarding/

submit

XML

login

logout

Take

ACD key send ACD help

message

Aastra 6731i /

Aastra 6753i only: No reply, Answered Calls

–

OpenCom 1000 communications system

On the Aastra 6755i / Aastra 6757i only: Shows the “call forwarding” menu; LED indicator shows when call forwarding is active line, type (unconditional, busy, no reply), destination, call type

(int, ext, Int./Ext.),

Infoscreen

Switches preprogrammed call forwarding; LED indicator shows what call forwarding is active

URL Calls the defined URL from a Web server. Programmable function control via XML data retrieval

(please refer to the “IP Phone Admin

Guide” administrator guide)

–

ACD group

Logs in the telephone

Logs out the telephone

Transfers an active call from another device operated using your internal call number

Call no., Message, Line On the Aastra 6753i / Aastra 6755i /

Aastra 6757i only: Sends a predefined ACD help message to a predefined call number

Configuring the Aastra 673xi / 675xi

Function keys for Aastra 6730i / 6731i and Aastra 6753i / 6755i / 6757i

Key type

ACD postprocessing

extend

ACD post-

processing exit

Pick-up

Message waiting –

Voice mail

transfer

conference

Parameter

Line

–

Function

On the Aastra 6753i / Aastra 6755i /

Aastra 6757i only: Extends postprocessing time of an ACD call

On the Aastra 6753i / Aastra 6755i /

Aastra 6757i only: Ends postprocessing time of an ACD call

Picks up a call from another device in your pickup group

Displays the list of short messages and e-mails received; LED indicator shows available messages

Shows Voice Mail application, call to configured OpenVoice-Box

On the Aastra 6753i only: Starts a transfer call

On the Aastra 6753i only: Starts a conference

Aastra 673xi / 675xi Restarting

You have to restart the Aastra 673xi / 675xi sometimes, for example, to activate a changed trunk key assignment.

Note

The operation is analogous on the Aastra 6730i / 6731i and on the Aastra 6751i /

6753i. The key assignment is proposed on the bottom display line.

1. Press the Options key (or the Service key

The Options List menu card appears.

on the Aastra 6751i).

2. Use the navigation keys to select the 2.Phone Status menu entry. Confirm with the right arrow key or with the Select softkey.

The Phone Status menu card appears.

Configuring the Aastra 673xi / 675xi

3. Select the 6.Restart Phone menu entry. Confirm with the right arrow key or with the Select softkey.

4. Confirm the restart query with the Restart softkey.

The Aastra 673xi / 675xi starts and is quickly ready for operation once again.

Deleting a Local Configuration

It is possible that programming of function keys via the personal Web Configurator (OCW) is deactivated by previous local programming via the Web Interface of the Aastra 673xi / 675xi. This can make it necessary to delete the local configuration of the Aastra 673xi / 675xi.

Note

The operation is analogous on the Aastra 6730i / 6731i and on the Aastra 6751i /

6753i. The key assignment is proposed on the bottom display line.

1. Press the Options key (or the Service key

The Options List menu card appears.

on the Aastra 6751i).

2. Use the navigation keys to select the 2.Phone Status menu entry. Confirm with the right arrow key or with the Select softkey.

The Phone Status menu card appears.

3. Use the navigation keys to select 8.Erase Local Config menu entry.

Confirm with the right arrow key or with the Select softkey.

The display shows Please enter the administrator password.

4. Enter the administrator password with the number keys (please refer to

Aastra 673xi / 675xi Passwords starting on page 37). Confirm with the right

arrow key or with the Enter softkey.

5. Confirm the display Erase local config? with the Delete softkey.

Restoring Factory Settings

It is possible that you have been operating the Aastra 673xi / 675xi with another communications system or with an Internet SIP provider. To operate the

Aastra 673xi / 675xi with the OpenCom 1000 communications system, you should restore factory settings.

Configuring the Aastra 673xi / 675xi

Note

The operation is analogous on the Aastra 6730i / 6731i and on the Aastra 6751i /

6753i. The key assignment is proposed on the bottom display line.

1. Disconnect the Ethernet connection of the Aastra 673xi / 675xi.

2. If the telephone is not in operation, turn on the power supply. Wait until the

Aastra 673xi / 675xi has started. Press the Options key now (or the

Options key on the Aastra 6751i).

If the Aastra 673xi / 675xi has already been operated on the OpenCom 1000 communications system, the Options List menu card with 3 menu entries appears in German. Continue with step 3.

If the Aastra 673xi / 675xi has factory settings only partially active, the Options

List menu card appears with 7 menu entries in English. Continue with step 4.

3. Use the navigation keys to select the 2.Phone Status menu entry. Confirm with the right arrow key or with the Select softkey.

– The Phone Status menu card appears. Use the navigation keys to select the 7.Factory Default menu entry. Confirm with the right arrow key or with the Select softkey.

– The display shows Please enter the administrator password. Enter the

administrator password with the number keys (please refer to Aastra 673xi /

675xi Passwords starting on page 37). Confirm with the right arrow key

with the Enter softkey.

– Confirm the display Reset phone to factory defaults? with the Default softkey.

4. Use the navigation keys to select the 5.Administrator Menu menu entry.

Confirm with the right arrow key or with the Select softkey.

– The display shows Please enter the administrator password. Enter the

administrator password with the number keys (please refer to Aastra 673xi /

675xi Passwords starting on page 37). Confirm with the right arrow key

with the Enter softkey.

– Select the 4.Factory Default option. Confirm with the right arrow key with the Enter softkey.

– Confirm the display Reset phone to factory defaults? with the Default softkey.

Configuring the Aastra 673xi / 675xi

Manually Configuring an IP Address

If you do not configure the management of the IP address configuration in your network via the DHCP server of the OpenCom 1000 communications system, you can also conduct IP address configuration manually:

1. If the telephone is not in operation, turn on the power supply. Wait until the

Aastra 673xi / 675xi has started. Press the Options key now (or the

Options key on the Aastra 6751i).

If the Aastra 673xi / 675xi has factory settings active, the Options List menu card appears with 7 menu entries in English.

Note

If the first menu card only contains 3 menu entries (please refer to The Options

Menu starting on page 38), the Aastra 673xi / 675xi has already been configured

by a communications system via DHCP and TFTP. First restore the factory settings

in this case (please refer to Restoring Factory Settings starting on page 34).

2. Use the navigation keys to select the 5.Administrator Menu menu entry.

Confirm with the right arrow key or with the Select softkey.

The display shows Please enter the administrator password and Password:.

3. Enter the administrator password with the number keys (please refer to

Aastra 673xi / 675xi Passwords starting on page 37). Confirm with the right

arrow key or with the Enter softkey.

The Administrator Menu menu card appears. Navigate through this menu as

described above (see page 35). Use the left arrow key

or the Done softkey to get to the last respective menu level.

4. Go to the 1.Configuration Server -> 1.Download Protocol menu card. Use the navigation keys to select the Use TFTP setting. Confirm the active setting with the Done softkey.

5. Go to the 1.Configuration Server -> 2.TFTP Settings menu card. Under

1.Primary Server enter the IP address of the TFTP configuration server. Press the star key for the decimal point. Confirm using the Done softkey. Under

2.Primary Path enter “/ram/aastra_sip”. Press the hash key twice for the division sign. Press the “1” number key six times for the underline. Confirm using the Done softkey.

Configuring the Aastra 673xi / 675xi

Note

The OpenCom 1000 communications system provides a TFTP server for configuring Aastra 673xi / 675xi telephones. You can determine the IP address of this server in the OCE. In the Network directory select the Connections page.

Find the connection used for the Aastra 673xi / 675xi. The IP address for the connection entry that you are looking for appears in the TFTP Server column.

6. Close the Configuration Server menu card with the Done softkey. Refuse the restart query with the Cancel softkey.

7. In the Administrator Menu menu card select the 2.Network Settings option.

Go to the 1.DHCP Settings: DHCP menu page. Use the Change softkey to change the setting to No. Confirm using the Done softkey. In addition, on the menu pages 2.IP Address and 3.Subnet Mask enter the desired address configuration manually.

The network configuration entered manually is used after the next restart of the

Aastra 673xi / 675xi. Then the Aastra 673xi / 675xi loads files from the TFTP server of the communications system. Then if necessary the firmware version of the

Aastra 673xi / 675xi is changed to a version suitable to the communications system. In addition, the Aastra 673xi / 675xi loads and activates the configuration specified by the communications system.

Aastra 673xi / 675xi Passwords

Certain functions of the Aastra 673xi / 675xi can only be accessed via password for security reasons:

■ Login of the Aastra 673xi / 675xi: Under Callno./ID enter your call number.

Under PIN enter the password the administrator of the OpenCom 1000

communications system has provided you (please refer to Flexible Workstation starting on page 25).

■ Web Configurator of the OpenCom 1000 (OCW): In the password dialogue of the Web browser enter the user name connected with your call number. The user name is usually identical with your call number. Enter the password that the administrator of the OpenCom 1000 communications system gave you.

(please refer to the Web Configurator of the OpenCom 1000 starting on page 28).

■ Local settings on the telephone: The factory settings password is “22222”.

After the first log in of the Aastra 673xi / 675xi onto the OpenCom 1000 communications system this password is overwritten by the OpenCom 1000 communications system for security reasons.

Configuring the Aastra 673xi / 675xi

The Options Menu

Press the Options key (or the Options key on the Aastra 6751i) in order to directly configure local settings on the Aastra 673xi / 675xi. Below every menu card the softkeys available for the Aastra 6755i and the Aastra 6757i respectively are shown. The Aastra 6730i / 6731i and the Aastra 6751i / 6753i show the corresponding key assignment in the lower line of the display.

Key:

Option

Options List

1.Call Forward

2.Preferences

3.Phone Status

4.User Password

5.Administrator Menu

6.Restart Phone

7.Phone Lock

Factory default menu

Key: