TROUBLESHOOTING GUIDE Jug Kettle


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TROUBLESHOOTING GUIDE Jug Kettle | Manualzz

Follow us on:

1.5L

t: +44(0)1293 652 500 f: +44(0)1293 652 555 e: [email protected] www.dualit.com

Dualit Limited County Oak Way Crawley West Sussex RH11 7ST

1L

TROUBLESHOOTING GUIDE

If none of the below points apply call customer services for further assistance on 01293 652500.

TO REPLACE FUSE,

REMOVE SILVER LABEL TO

ACCESS SCREW.

POSSIBLE CAUSE(S)

THE KETTLE DOES NOT TURN ON

1. The kettle may not be properly connected to the power supply

or the fuse may have failed.

2. Boil dry feature may have been activated. If the kettle is accidently switched on without water, the boil-dry device will switch off the heating element to prevent damage to the kettle.

3. The element may have broken if the power neon illuminates but the kettle does not boil .

4. The kettle does boil but the power neon does not illuminate.

SOLUTION(S)

1. Check the plug is in the socket and the switch is turned on. Replace the

fuse if necessary. Note: in order to open the plug, remove the label to reveal

the screw.

2. Wait approximately 10 minutes for the kettle to cool down, lift and refill as normal. The kettle is now ready to use again. NOTE: if discolouration of the heating plates has occurred, this can be easily removed by descaling your kettle.

3. The element cannot be replaced. For further assistance call customer services on 01293 652500.

4. The power neon may have blown, and cannot be replaced. For further assistance call customer services on 01293 652500.

THE KETTLE IS SPUTTERING OUT OF THE SPOUT

1. You may have over filled the kettle. 1.1 Only fill to the max mark (1.0L or 1.5L).

1.2 Wait 10 seconds to allow the boiling water to settle before pouring.

2. Follow the instructions from the cleaning & care section and rinse throughly.

3. Ensure the filter is in position. For spare filters call Dualit on 01293 652500.

2. The kettle may have descaling solutions remaining inside the body.

3. The filter may not be in position.

MY KETTLE IS NOT SWITCHING OFF

1. Limescale may have built up inside the kettle.

2. Check the lid is firmly closed during use.

3. Water may have gone down the steam tube whilst filling. You may have overfilled, tilted the kettle when filling or filled through the spout.

MARKS HAVE APPEARED IN THE KETTLE

1. Small brown spots can build up inside the kettle. This is not rust, small deposits of scale which contain iron can build up inside the kettle.

THE KETTLE LEAKS FROM THE LID

1. The lid seal may be damaged or have a build up of limescale.

WATER DROPLETS COLLECTS ON TOP THE POWER BASE

1. This is condensation and perfectly normal.

1. Descale your kettle regularly (see cleaning & care).

2. Pips on inner lid rim can be pushed in to create a tighter fit

3. Leave the kettle for 24 hours to fully dry.

1. Descale regularly (see cleaning & care).

1. Replace the seal. For spare seals call Dualit on 01293 652500.

1. Dry with non abrasive cloth.

Instruction Manual

Jug Kettle

IMPORTANT SAFETY PRECAUTIONS

READ ALL INSTRUCTIONS

BEFORE USING THE KETTLE KEEP THESE

INSTRUCTIONS FOR FUTURE REFERENCE

• T

HIS IS AN ATTENDED APPLIANCE

D o not leave appliance unattended during use, unplug after each use (risk of fire if an unattended appliance is left operating or plugged in).

• T his appliance must not be used by children younger than 8 years old and persons with very extensive and complex disabilities. Children aged 8-14 years and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge shall not use this appliance, unless they are supervised and have been given instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised. Keep the appliance and its cord out of reach of children less than 8 years old.

• T his appliance is intended for indoor household use only. If the appliance is used improperly or for professional or semi-professional purposes or if it is not used according to these instructions the Guarantee becomes invalid and Dualit refuses any liability for damage caused.

E lectrical safety

• B efore plugging in, check that the voltage on the rating label is the same as the mains supply.

• N

OTE: any plug cut from the power supply cord should be disposed of immediately. Inserting any cut off plug into a 13A socket-outlet is hazardous.

• N ever use the plug without the fuse cover fitted. Ensure replacement fuse is the same current value as the original. Replacement fuses are available and should be ASTA approved to BS1362.

• A short power-supply cord is to be provided to reduce risks resulting from becoming entangled in or tripping over a longer cord.

• D o not operate any appliance with a damaged lead or plug, or after the appliance malfunctions or has been damaged or dropped in any manner.

• I f the mains lead is damaged, it must be replaced by a special cord set available from Dualit’s Customer Helpline on +44 (0)1293 652 500

• T o disconnect, turn any control to off, then remove plug from wall outlet.

• U nplug the power base from the wall socket when not in use, or before moving and cleaning.

• E nsure that the kettle is correctly positioned on the power base before switching on.

• T o be protected against electrical hazards, do not immerse the mains lead, plug, power base or kettle in water or any other liquid.

• U se the kettle only with the power base supplied and vice versa.

• D o not move the kettle while it is switched on.

G eneral safety

• N

OTE: when you lift the kettle from the base, you will see drops of moisture on the surface of the power base. This is the steam used to switch the kettle off automatically, which then condenses and escapes through vents in the underside of the kettle. This is perfectly normal, and should not be cause for alarm or returning the kettle.

• D o not operate the kettle unless the water filter is correctly in position.

• T his appliance should only be operated in a dry well ventilated area.

• D o not operate without closing the lid.

• D o not fill via the spout.

• W hen filling hold kettle upright (maximum 15° incline)

• D o not operate the kettle unless it contains at least 250ml of water and the floor of the kettle is covered.

• D o not place the kettle, power base or mains lead on or near any hot surface, hot hob, gas burner or in a heated oven.

• D o not use the kettle for any purpose other than heating water.

Otherwise, this may result in an injury caused by misuse.

• D o not fill above the bottom of the ‘max’ mark on the water level indicator.

• D o not operate the kettle on an inclined plane.

• R emove the kettle from its power base before filling or pouring.

DON’T FORGET TO

REGISTER YOUR

KETTLE

• D o not remove or open the lid while the water is boiling.

• U se handles or knobs – do not touch hot surfaces.

• I f the kettle is overfilled, boiling water may be ejected.

• W hen boiling, hot steam will be emitted from the kettle.

Scalding may occur if you are within 400mm of the spout.

• T ake care when pouring – pour slowly and do not over-tilt the kettle.

• W ater will remain hot for a considerable time after boiling and can present a scald hazard. Keep the kettle, power base and the mains lead away from the edge of worktops and out of the reach of children.

• A llow the kettle to cool down completely before cleaning and storing.

• D o not store or use in an appliance garage or under cupboards.

• D o not use in bathroom or outdoors.

• E nsure that the lid is fully closed before switching the kettle on, otherwise it may not properly switch off.

• D o not use if dropped, cracked or damaged.

• T he use of accessory attachments not recommended by Dualit may result in fire, electric shock or injury to persons.

• D o not use scouring pad or abrasive cleaner on the kettle body.

• C

AUTION: to prevent damage to the appliance, do not use alkaline cleaning agents. When cleaning, use a soft cloth and a mild detergent.

• S calding may occur if the lid is opened during the boiling cycle and the body of the kettle will get hot.

• A void the steam venting from the spout during and after operation.

Risk of scalding.

• D o not boil the kettle if filled with descaling solution.

• T his kettle features boil-dry protection. If the kettle is accidently switched on without water, the boil-dry device will switch off the heating element to prevent damage to the kettle. Wait approximately 10 minutes for the kettle to cool down, lift and refill as normal. The kettle is now ready to use again.

NOTE: if discolouration of the heating plates has occurred, this can be easily removed by descaling your kettle.

SAVE THESE INSTRUCTIONS

In the interest of improving products, Dualit Ltd. reserves the right to change the product specification without prior notice.

I

NSTRUCTIONS ON ENVIRONMENT PROTECTION

Do not dispose this product in the usual household garbage at the end of its life cycle. Please hand it over to a collection point for the recycling of electrical and electronic appliances. The symbol on the product, the instruction of use or the packaging will inform you about the methods of disposal. The materials are recyclable as mentioned on its marking. By recycling, material recycling or other forms of re-utilization of old appliances you are making an important contribution to protect our environment. Please enquire at the community administration for the authorised disposal location.

IMPORTANT: BEFORE

FIRST USE

• Read this instruction manual before you start using the kettle. It gives you important safety information and will ensure you get the most out of your

Dualit kettle.

• Keep this manual and your proof of purchase in a safe place.

• Unpack the box with care, keeping all the packaging materials until you are satisfied everything is present and in working order. Once satisfied, remove all packaging and tags from the appliance body and recycle the packaging appropriately. Do not remove tags from the cord. You may wish to keep the box to store your appliance.

• Before using the kettle for the first time, or if it has been out of use for a long time, fill to the ‘max’ mark and boil, then discard the boiled water and rinse the kettle out with fresh cold water.

WWW.DUALIT.COM/REGISTER

OR BY POST

KNOW YOUR JUG KETTLE

SPOUT

Easy-pour non drip spout

STEAM TUBE

Max mark indicator

WATER FILTER

Reduces limescale particles going into the cup

HINGED LID

Ball knob and finger guard

VIEWING WINDOW

Easy to read cup level indicators

HANDLE

Easy grip handle with knuckle guard

ON/OFF SWITCH

POWER NEON

Illuminates when heating

POWER BASE

Cord tidy

All illustrations are for representation only, your model may vary from the 1.5L illustrations shown.

In the interest of improving products, Dualit Ltd. reserves the right to change the product specification without prior notice.

SETTING UP

WARNING: IF THE KETTLE HAS JUST BOILED, IT WILL BE FULL OF STEAM, WHICH WILL ESCAPE AS SOON AS

THE LID IS OPENED.

1 POSITION 2 CORD TIDY 3 INCLINED PLANE

FILLING YOUR KETTLE

WARNING: IF THE KETTLE HAS JUST BOILED, IT WILL BE FULL OF STEAM, WHICH WILL ESCAPE AS SOON AS

THE LID IS OPENED.

1 OPEN LID 2 FILLING 3 STEAM

TUBE

3 CLOSE

LID

Ensure the kettle is unplugged. Remove the kettle from the power base. Pull the knob up and towards the handle to open the lid. The lid is hinged for easy opening and closing.

WARNING: IF THE KETTLE HAS JUST

BOILED, THE LID WILL BE HOT. USE

THE KNOB TO CLOSE THE LID.

Fill the kettle through the lid opening. Use at least one cup of water (250ml). The water level must stay below the ‘max’ mark. Save energy, only boil what you require. Keep kettle upright and level at all times when filling (maximum 15 o incline). Do not tilt kettle backwards. DO NOT OVERFILL

OR FILL THROUGH THE SPOUT.

CAUTION when filling to ensure water does not go down steam tube, preventing the kettle from correct operation.

Push the lid down using the knob to close. Check that it is fully in place, otherwise the kettle may not switch off when boiling.

BOILING WATER

U

PL

U

WARNING: IF THE KETTLE HAS JUST BOILED, IT WILL BE FULL OF STEAM, WHICH WILL ESCAPE AS SOON AS

THE LID IS OPENED.

G

WH

1

EN NO

TURN ON

PL

UG

IN

BEFORE

U

SE

2 TURN OFF

PL

U

G

WH

EN NO

T IN

U

3

PL

UG

IN

BEFORE

POURING

U

SE

U

Place the kettle as close to the wall socket as possible. When in use ensure the kettle is not placed under kitchen cabinets. DO NOT

STORE OR USE YOUR KETTLE IN

AN APPLIANCE GARAGE OR UNDER

CUPBOARDS.

4 NOT IN A TRAY

Use the shortest cord possible. Wrap excess cord round the cord tidy on the base of the kettle.

5 WATER FILTER

Do not operate on an inclined plane.

DON’T FORGET TO

REGISTER YOUR KETTLE

WWW.DUALIT.COM/REGISTER

OR BY POST

Do not operate in a tray.

Ensure water filter is in place. DO NOT

OPERATE KETTLE UNLESS THE

WATER FILTER IS CORRECTLY IN

POSITION.

Plug the kettle into the power socket. Press the

‘On/Off’ switch down. The power neon will illuminate and the kettle will start to heat up.

If the kettle is accidentally switched on with no water inside, the boil-dry device will switch off the heating element to prevent damage to the kettle.

The kettle will automatically turn off after the water has boiled and the neon light will go out.

To turn off before the water has boiled lift the

‘On/Off’ switch up.

Always unplug the kettle after each use.

Remove kettle from the power base.

When filling or carrying the kettle, do not tilt it backwards, as this may allow water to pass through the steam tube onto the control area.

Should this happen, the kettle must be allowed to dry before re-using. To avoid the risk of splashing, once the kettle has boiled wait 10 seconds then pour slowly. Do not over-tilt the kettle.

CLEANING & CARE

1 THE BODY

U

PL

U

G

WH

EN NO

T IN

U

Unplug and let the kettle cool down completely before cleaning. Remove the kettle from the power base.

Wipe the outside and inside surfaces of the kettle with a damp cloth. Ensure that all connectors and sockets are kept dry. Do not immerse the kettle or power base in water or any other liquid. Do not use harsh or abrasive cleaners or solvents.

2

PL

UG

IN

BEFORE

WATER FILTER

SE

Unplug and let the kettle cool. Open the lid.

Hold the top of the filter, pull up and out of the kettle. Rinse under a tap while carefully brushing it with a soft brush. Rinse the kettle out with fresh water. To replace, align the filter with the grooves in the filter holder, insert and push back into place. DO NOT OPERATE

KETTLE UNLESS THE WATER FILTER

IS CORRECTLY IN POSITION.

3 DESCALE REGULARLY

Use descaling products suitable for kitchen appliances, these are readily available online or from most supermarkets or department stores.

Use as per instructions on the packet.

Follow these few simple steps to minimise scale build up in your kettle: Empty the kettle after each use; do not allow water to stand in the kettle overnight. Use filtered water instead of tap water. Descale the kettle regularly, at least once a month. If you live in a hard water area you may need to descale more often.

When descaling has finished, empty the kettle and rinse it out a minimum of 3 times with fresh water, then refill with fresh water, boil, then discard boiled water. FAILURE

TO DO SO CAN CAUSE INJURY.

DO NOT BOIL KETTLE WITH

DESCALING SOLUTION IN IT.

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