Alcatel-Lucent 4028 User manual
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Alcatel-Lucent OmniPCX Office 4029 is a versatile business phone system that offers a wide range of features and functionalities to enhance communication and productivity in your office. With its user-friendly interface, customizable settings, and advanced call management capabilities, this device is designed to meet the demands of modern businesses. Whether you need to make or receive calls, transfer calls, or set up conference calls, the OmniPCX Office 4029 provides a seamless and efficient communication experience.
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4028 / 4029 User guide
Keypad
Alphabetic keypad
EXTENSION UNIT
Function
Keys
An extension unit can be fitted to your telephone. This provides additional keys which can be configured as feature keys, line keys, call keys etc.
Audio Keys
T o affix labels: push the holding strip of the unit backwards to you and lift it. Install the label under the keypad, in the housing designed for, and place the keypad back into position.
1.
Navigation
Customising your terminal
Indicator light
Modifying your personal code
1. Using the left-right navigator, navigate to the Menu screen
2. Press Button adjacent to Settings
3. Press Button adjacent to Options
4. Press Button adjacent to Password
5. Follow the onscreen information
Adjusting the audio functions
1. Use the Left-right navigator to navigate to the
Menu screen
2. Press the button adjacent to Settings
3. Press the button adjacent to Phone
4. Press the button adjacent to Ringing
5. Press OK to adjust Melody, and use the Up-down navigator to select desired melody. Confirm your selection with OK.
OR
Display & display keys
6. Scroll to Volume, press OK, and use the Left-right navigator to select desired volume. Confirm your selection with OK.
Adjusting screen brightness
1. Use the Left-right navigator to navigate to the
Menu screen
2. Press the button adjacent to Settings
3. Press the button adjacent to Phone
4. Press the button adjacent to Contrast
5. Increase or decrease the contrast
Identifying the terminal you are on
Using the left-right navigator, navigate to the Info screen. Your terminal information will be displayed
2.
AUDIO KEYS
End key: to terminate a call.
Hands-free/Loudspeaker Key: to make or answer a call without lifting the receiver
Intercom/Mute key: press during a conversation so that your correspondent can no longer hear you
Terminal idle: press to answer calls automatically without picking up the receiver.
Plus and Minus keys: To adjust the loudspeaker or handset volume
FEATURE KEYS
Guide key: To obtain information on functions of the menu page and to program key of the
“perso” page
Messaging key: if the key flashes, a new voice or text message has been received.
"Redial" key: to access the "Redial" function.
Hold & Transfer: Holds calls or transfer to another number
NAVIGATION
Up-down: to scroll through the content of a page
Left-right: to move from one page to another
OK key: used to validate your choices and options
Back/Exit key: to return to previous menu (short press) or return to first screen (long press) ; during a conversation, provides access to welcome screens (Menu, Info, ...) and to return to the conversation icon screens.
DISPLAY AND DISPLAY KEYS
Transfer icon: allows to program or change the transfer function
Headset connected
Silent mode activated
Appointment programmed
Telephone Locked
Basic Functions
Making a call
Choose the method to suit:
A) Lift the receiver; or
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B) Press the Handsfree button; or
C) Press the programmed line key; or
D) Dial the number for your call
Note - to make an external call, dial 0 before dialling the telephone number
Receiving a call
Choose the method to suit:
A) Lift the receiver; or
B) Press the Handsfree button; or
C) Press the key adjacent to the button programmed for incoming calls
If you receive two calls at the same time you can switch from one call to the other by pressing the display key associated with the call
Placing a call on hold
1. Press the white key adjacent to the display screen where person with handset is shown
OR
2. Press F2 to place the caller on park
3. To retrieve a parked call press F2
Transferring a call
1. Caller rings in, and is answered
2. Dial the extension number or 0 followed by the external number
3. The select the button adjacent to Transfer
4. Either announce the call, or simply transfer and the call will ring through on the transferred number
Redialling
1. Press the Redial button
OR
2. Press the Handsfree button. Select the button adjacent to Redial Lst on the display. Scroll through the recently dialled numbers list using the
Up-down navigator key. Press OK to confirm the number you wish to redial.
Group Pickup
Dial * 6 to pickup another call from within the group
OR
Press the F1 key
Direct Call Pickup
Dial # 6 followed by the extension number
3.
Voicemail & Feature Keys
Checking voicemail
If the Voicemail key flashes orange, a new voice message or new text message has been received
Programming a feature key with a telephone number
1. Use the Left-right navigator to navigate to the
Menu screen
2. Press the button adjacent to Settings
3. Use the Left-right navigator to scroll to Keys
4. Press the key you wish to program
5. Press the button adjacent to Name
6. Using the phone keypad, enter the person’s name
7. Press OK
8. Press the button adjacent to Number
9. Using the dial pad, enter the internal or external
Number, then press OK
Note - for external numbers, enter 0 prior to the number
4.
Diverting your calls
Diverting your calls to another number
1. Press the button adjacent to the Forward icon
2. Use the Up-down navigator to scroll to the desired type of diversion e.g. Immediate, On busy,
DoNotDisturb
3. Press the button adjacent to desired type of diversion
4. Dial the destination number
5. Press the OK key if the programming is not automatically recorded
Diverting calls to your voicemail
1. Press the button adjacent to the Forward icon
2. Use the Up-down navigator to scroll to Immed-->VM
3. Press the button adjacent to Immed-->VM
4. Press the OK key if the programming is not automatically recorded
Cancel all diversions
1. Press the button adjacent to the Forward icon
2. Use the Up-down navigator to scroll to Canc fwd
3. Press the button adjacent to Canc fwd
4. Press the OK key if the programming is not automatically recorded
5.
During a conversation
Calling a second person during a call
1. While on a call, dial the number of the second party. The first caller is automatically placed on hold.
2. Return to the first caller by pressing the button adjacent to the programmed incoming call icon
Three-way conference
While the first party is on the line:
1. Dial the number for the second person
2. Use the Up-down navigator key to navigate to
Conference and press the button adjacent to it
3. To cancel the conference and return to the first caller, press the button with a hand next to it
OR
To hang up on all correspondents, press the Release key
6.
Directory
Using call by name
1. Enter the first letter of the name
2. Select the name from the displayed list, using the
Left-right navigator key
3. Make the call by pressing OK
Make calls via your programmed keys
1. Use the Left-right navigator to navigate to the
Person screen
2. Use the Up-down navigator to scroll to the person you want to call
3. Call the chosen person using the button adjacent to the name
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